Hyatt Hotels Corporation
Industry: Hospitality company
DescriptionHyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury hotels, resorts, and vacation properties. The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. Customer service: 0845 888 1234 Headquarters: Chicago, Illinois, United States CEO: Mark Hoplamazian (Dec 2006–) Parent organization: Global Hyatt
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Hyatt Hotels Corporation Employees
Hyatt Hotels Corporation February 2015 - Present
Hyatt Hotels Corporation November 2010 - January 2015
Sorozno s.l. April 2010 - December 2012
PricewaterhouseCoopers September 2004 - 2007
PKF Consulting September 2002 - September 2004
PKF Consulting 2000 - 2002
University Hilton Hotel and Conference Center March 1995 - May 1999
Skills
Hospitality, Hotels, Feasibility Studies, Marketing Strategy, Business Strategy, Revenue Analysis, Market Research, Competitive Analysis, Resorts, Forecasting, Hospitality Management, Negotiation, Due Diligence, New Business Development, Market Analysis, Entrepreneurship, Strategy, Hospitality Industry, Management, Contract Negotiation, Leadership, Business Development
Education
ESADE Business & Law School 2008 — 2009
MBA, Finance
Nissho Gakuen Foundation's Ebino International Center 2002 — 2002
Summer Program, Tourism and Culture
University of Houston- Conrad N. Hilton College of Hotel and Restaurant Management 2000 — 2002
Masters, Hospitality Management
Université d'Angers 2001 — 2001
Magistere, Hotellerie et Tourisme
University of Houston- Conrad N. Hilton College of Hotel and Restaurant Management 1995 — 2000
B.S., Hotel and Restaurant Management
Hyatt Hotels Corporation October 2011 - Present
Severn Trent Water March 2010 - October 2010
The Roosevelt New Orleans, A Waldorf Astoria Hotel April 2009 - November 2009
Ritz Carlton New Orleans January 2002 - May 2009
Skills
Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Resorts, Pre-opening, Front Office
Education
Eastern Illinois University 1997 — 2001
Bachelor's degree, Hospitality Administration/Management
Levy Restaurants September 1999 - Present
Levy Restaurants 1999 - 2014
Institute for the Culinary Arts at Metro Community College September 2006 - September 2009
Bristol Hotels and Resorts September 1997 - September 1999
Hyatt Hotels Corporation January 1991 - September 1997
Holiday Crown Plaza - White Plains 1990 - 1991
Skills
Culinary Skills, Recipes, Fine Dining, Catering, Menu Development, Hospitality
Education
Culinary Institute of America 1989 — 1990
CUlinary Arts and Hospitality
Dutchess Community College 1988 — 1990
A.O.S., Accounting/Business
Serenity Behavioral Health LLC August 2012 - Present
Shoreline Counseling Group, LLC March 2012 - August 2012
Waterford Hotel Group August 2008 - February 2012
Best Western International July 2006 - August 2007
The Sojourner Inn September 2004 - June 2006
Hyatt Hotels Corporation July 2004 - October 2005
The Light House Inn October 2003 - June 2004
Marriott International October 2002 - June 2003
Skills
Front Office, Revenue Analysis, Hospitality Management, Tourism, Accounts Receivable, Payroll, Accounts Payable, Employee Relations
Education
Drexel University 2013 — 2016
Medical Office Management/Administration
Penn State University 2011 — 2012
Business Management
Ella T. Grasso Southeastern RVTS 2000 — 2004
Hotel Management
Hyatt Hotels Corporation September 2013 - Present
McDonald's Corporation April 2011 - September 2013
Nicor Gas April 2008 - November 2010
Vulcan Materials Company February 2006 - April 2008
Brunswick Corporation 2000 - 2006
Life Fitness 2000 - 2006
Skills
Process Improvement, PeopleSoft, Oracle, ERP, Requirements Gathering, Oracle Applicatoins, Oracle E-Business Suite, Account Reconciliation, Cross Functional Team..., Training, Troubleshooting, User Acceptance Testing, Customer Service, Production Support, Testing
Education
Elmhurst College 2003 — 2006
Bachelor of Science, Business Minor in Healthcare
Robert Morris University - Illinois 1988 — 1989
Associate, Business
Hyatt Hotels Corporation January 2014 - Present
Hyatt Hotels Corporation June 2012 - January 2014
Banner Property Management, Inc. June 2009 - 2011
Education
Edgewood College 2004 — 2009
Bachelor of Science, Psychology - Substance Abuse Counseling
Hyatt Regency July 2014 - Present
Hyatt Hotels Corporation February 2013 - July 2014
Hyatt Hotels Corporation August 2011 - February 2013
LodgeWorks Partners, L.P. February 2011 - August 2011
LodgeWorks Partners, L.P. October 2010 - February 2011
AJ Write February 2010 - February 2011
Hobby Lobby September 2009 - February 2010
Skills
Hospitality, OnQ, Hotel Booking, Front Office, Reservation, Customer Service, Customer Satisfaction, Microsoft Office, PowerPoint, Microsoft Excel, Coaching, Hotels, Leadership, Time Management, Property Management...
Education
Dutchess Community College 2010 — 2013
Associate of Science (AS), Exercise and Wellnes
Ecolab October 2013 - Present
Hyatt Hotels Corporation May 2013 - August 2013
Ashton Gardens 2012 - 2013
Meddlesome Moth 2011 - 2012
Eatzi's Market and Bakery 2010 - 2012
Skills
Culinary Skills, Catering, Food, Banquets, Restaurants, Food & Beverage, Customer Service, Sanitation, Hotels, Micros, Food Service, Sales, Restaurant Management, Cooking, Hospitality, Hospitality Management, Fine Dining, Food Safety, Inventory Management, CRM, Front Office, Hospitality Industry, Bartending, ServSafe, Training, Hygiene, Pre-opening experience, New Restaurant Openings, HACCP, Pre-opening
Education
University of North Texas
BS, Hospitality Management
El Centro College 2009 — 2010
Service Certificate, Food and Hospitality
Mill Creek Residential Trust LLC November 2014 - Present
Hyatt Hotels Corporation May 2012 - October 2014
East Carolina University September 2013 - May 2014
Skills
Time Management, Customer Service, Hospitality, Event Planning, Team Leadership, Front Office, Organization &..., Human Resources, Food & Beverage, Banquets, Public Speaking, Service Recovery, Microsoft Excel, Event Management
Education
East Carolina University 2010 — 2014
Bachelor's Degree, Hospitality Management
Starwood Hotels & Resorts Worldwide, Inc. 2013 - Present
Hyatt Hotels Corporation 2011 - 2013
Hyatt Hotels Corporation 2008 - 2011
Hyatt Hotels Corporation 2005 - 2008
Skills
Interior Design, Hospitality, Hotels, Resorts, Design Management, Mixed-use, Renovation, Architecture
Education
Ecole Hôtelière de Lausanne
MBA, International Hospitality Management
Università IUAV di Venezia
Laurea in Architettura, Architecture
Remax Synergy February 2015 - Present
Coldwell Banker Residential Brokerage March 2014 - February 2015
Hyatt Hotels Corporation June 1991 - July 1996
Skills
Microsoft Office, Microsoft Excel, PowerPoint, English, Customer Service, Microsoft Word, Hospitality, Strategic Planning, Event Planning, New Business Development, Management, Sales, Budgets, Team Building, Leadership, Real Estate
Education
Eastern Illinois University 1987 — 1991
Bachelor's degree, Hospitality Administration/Management
Lodgeworks March 2013 - Present
Hyatt Hotels Corporation September 2011 - March 2013
Lodgeworks September 2009 - September 2011
Marriott International February 2008 - September 2009
Courtyard by Marriott February 2005 - February 2008
Pier 1 Imports 2005 - 2006
Dolce International May 2001 - February 2005
Entertainment Publications December 2000 - May 2001
Ramada Inn Hotel and Conference Center February 2000 - December 2000
Charter One Bank 1997 - 1999
Skills
Delphi, Opera, FOSSE, MARSHA, OnQ R&I, OnQ, eFlex, WinPM, Reserve, OneYield, Crystal Reports, Passkey, Hospitality, Territory Management, Hotels, Hyperion Enterprise, Revenue Analysis, Hospitality Management, Hospitality Industry, Sales Force Development, Forecasting, Resorts, Hotel Management, Banquets, Property Management..., Customer Service, Hotel Booking, Catering, Yield Management, Front Office, Food & Beverage, Meeting Planning, Revenue Forecasting, Convention Services, Contract Negotiation, Lodging, Pre-opening, Rooms Division, Sales Management, Restaurants, Customer Satisfaction, Opening Hotels, Sales, Tourism, Budgets, Leisure, Menu Development, Event Management, Business Travel, Leadership
Education
SUNY Empire State College 2009 — 2012
BS, Business Management, Economics
Dutchess Community College 1995 — 1999
AAS, Hospitality and Tourism
Dutchess Community College 1995 — 1999
AAS, Business Administration
Hyatt Regency Monterey Hotel & Spa July 2009 - Present
Hyatt Hotels Corporation April 2009 - July 2009
Hyatt Regency Monterey Hotel & Spa February 2008 - April 2009
Aloha Airlines June 2005 - August 2005
Education
Embry-Riddle Aeronautical University 2006 — 2008
MBA, Aviation Business
Embry-Riddle Aeronautical University 2002 — 2006
BS, Aeronautics
Direct Focus Online July 2014 - Present
Korean Commerce Student Association September 2013 - Present
The Estée Lauder Companies Inc. July 2012 - December 2012
Coach October 2011 - February 2012
UBC Investment Banking Study Group 2011 - 2012
Hyatt Hotels Corporation April 2011 - July 2011
Skills
Social Media Marketing, Social Media, Advertising, Marketing Communications, Marketing, Brand Management, Integrated Marketing, Online Marketing, Photoshop, InDesign, Illustrator, Microsoft Office, Market Research, Project Management, Market Analysis, Product Marketing, Event Planning, Marketing Strategy, Consumer Behaviour
Education
The University of British Columbia 2009 — 2014
Bachelor of Commerce (BCom), Marketing
LUISS Guido Carli University 2013 — 2013
Exchange Student
Emily Carr University of Art and Design 2011 — 2014
Certificate in 2D Design Basics
The Driskill Hotel September 2015 - Present
Arbonne International (Independent Consultant) July 2003 - Present
Grand Hyatt Denver February 2014 - August 2014
Davidson Hotels & Resorts September 2013 - February 2014
Hyatt Hotels Corporation February 2012 - September 2013
Hyatt Hotels Corporation April 2010 - February 2012
Education
Ellsworth Community College 1984 — 1986
Associate's degree, Accounting
Hyatt Hotels Corporation May 2014 - Present
Hyatt Hotels Corporation May 2014 - Present
GRAND HYATT DFW August 2013 - May 2014
GRAND HYATT DFW May 2012 - May 2014
Liberty National Life Insurance Company 2011 - 2012
Texas Workforce Commission May 2010 - November 2011
The Melting Pot Restaurants March 2009 - July 2011
Houlihan's Restaurants, Inc. April 2009 - May 2010
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft Exchange, QuickBooks, Aloha, POS, Corel Draw, Corel Photopaint, Cpr Certified, First Aid, WDS, Photoshop, Sports Coaching, Social Media Marketing, Market Research, Life Insurance, Health Insurance, Licensed Life & Health..., Phone Etiquette, Recruiting, Insurance, PowerPoint, Property Management..., Menu Development, Hospitality Industry, Restaurant Management, Hospitality Management, Telephone Skills, Inventory Management, Micros, Event Planning, Hiring, Finance, Hospitality, Beer, Time Management, Alcoholic Beverages, Business Planning, Marketing Strategy, Food, Bartending, Wine, Marketing, Training, Event Management, Sales, MICROS
Education
Eastern New Mexico University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Hyatt Hotels Corporation October 2012 - Present
Mesa Christian Health and Rehabilitation Center March 2012 - May 2012
Skills
Microsoft Office, Nursing, Customer Service, Hospitality, Hotels, Training
Education
East Valley Institute of Technology 2011 — 2012
Nursing Assistant Certification, Nursing
Corona del Sol High School 2008 — 2012
High School Diploma
Commonwealth Hospitality, LLC 2006 - Present
Cystic Fibrosis Foundation May 1999 - Present
IAHI, Owners Association of InterContinental Hotels Group 2004 - 2005
Commonwealth Group Inc. 2001 - 2004
InterContinental Hotels Group 1999 - 2001
The Ritz-Carlton Hotel Company 1993 - 1999
Blackshaw Olmstead Lynch & Koenig 1991 - 1993
Plaza Hotel Company 1986 - 1991
W. B. Johnson Properties 1983 - 1986
Hyatt Hotels Corporation 1973 - 1983
Skills
Business Planning, Business Strategy, Strategic Planning, Leadership, Hotels, Sales, Talent Management, Budgets, Training, Consulting, Marketing, Trade Shows, Global Business..., Contract Negotiation, Event Planning, Fundraising, Marketing Strategy, Public Relations, Management, Hospitality Consulting, Revenue Analysis, Team Building, Marketing Communications, Revenue Enhancement, Hospitality, Strategy, Sales Management, Meeting Planning, Executive Management, Strategic Partnerships, Recruiting, Leadership Development, Leadership Mentoring, Board Leadership, Talent Development, Account Management, Hospitality Management, Entrepreneurship, Cross-functional Team..., Coaching, Customer Service, Competitive Analysis, New Business Development, Process Improvement, CRM, Operations Management, Business Development, Organizational..., Team Leadership, Market Planning
Education
Emory University - Goizueta Business School 2000 — 2001
Executive MBA
Northwestern University - Kellogg School of Management 1980 — 1980
Continuing Education, Marketing
University of South Carolina-Columbia 1968 — 1971
B.S., Business Management
Myrtle Beach High School
High School, Valedictorian
Hyatt Regency Paris Etoile June 2014 - Present
Hyatt Hotels Corporation November 2012 - June 2014
Hyatt 2006 - 2013
Hyatt Regency Washington on Capitol January 2006 - November 2012
Holmes Place Gym in the restaurant February 2004 - July 2004
Fêtes Catering, Rest. Daniel July 2003 - January 2004
Wheatleigh Hotel July 2001 - January 2002
Turco's Gourmet Supermarket August 2000 - January 2001
La Renaissance French Pastry Shop July 1994 - December 1994
Skills
Hotels, Catering, Menu Development, Restaurants, Food, Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Food & Beverage, Revenue Analysis, Resorts, Micros, Customer Service, Front Office, Convention Services, Banquets, Tourism, Meeting Planning
Education
Ecole hôtelière de Lausanne 2001 — 2005
Bachelor's degree, Hotel, Motel, and Restaurant Management
Ecole hôtelière de LausanneLausanne, CHLearning Institute for 2001 — 2005
Bachelor of Science; a High School Diploma, Hospitality Management; International Hospitality Management
Mamaroneck High School 1994 — 1998
a High School Diploma
The French-American School of
Hyatt Hotels Corporation April 2015 - Present
BKD CPAs & Advisors November 2014 - Present
Wolf & Company LLP January 2014 - November 2014
Skills
Risk Management, Microsoft Excel, Leadership, Management, Customer Service, Sales, Auditing, Microsoft Office, Public Speaking, Social Networking, Financial Reporting, Accounting, Financial Analysis, Marketing, PowerPoint, Training
Education
Eastern Illinois University 2009 — 2013
Bachelor of Science (BS), Accounting
Hyatt Hotels Corporation June 2013 - Present
Main Line Adult Day Center January 2013 - May 2013
Mount Hope Christian Center February 2004 - August 2010
Skills
Teaching, Microsoft Office, Microsoft Excel, Microsoft Word, Mac OS, Research, Counseling Psychology, Activity Coordination, Customer Service, Hospitality Industry, Geriatrics
Education
Eastern University 2010 — 2014
Lasell College 2009 — 2010
Ansaco, LLC September 2014 - Present
Hyatt Hotels Corporation February 2008 - September 2014
Marriott International July 2005 - January 2008
Agentrics LLC (Formerly WWRE - formed thru merger with GNX) November 2000 - June 2005
Legg Mason Wood Walker March 1998 - November 2000
Skills
Finance, Valuation, Asset Managment, Acquisitions, Forecasting, Real Estate Development, Hospitality Industry, Corporate Strategy, Business Planning, Hotels, Business Strategy, Financial Analysis, Asset Management, Due Diligence
Education
Georgia State University - J. Mack Robinson College of Business 1996 — 1998
MBA
Emory University 1992 — 1996
BA
InterContinental Hotels Group (IHG®) April 2015 - Present
Beaver Creek Lodge June 2014 - March 2015
Hyatt Hotels Corporation November 2013 - February 2014
Hyatt Hotels Corporation November 2012 - November 2013
Hyatt Hotels Corporation July 2011 - November 2012
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Front Office, Rooms Division, Revenue Analysis, Pre-opening, Banquets, Food
Education
Eckerd College 2005 — 2009
Thermo Fisher Scientific September 2014 - Present
Hyatt Hotels Corporation June 2014 - Present
Gap Inc. October 2011 - November 2014
Gap Inc. April 2013 - August 2013
Pittsburgh Zoo and PPG Aquarium May 2012 - August 2012
Town of Urbana June 2009 - August 2011
Sto-Ken-Rox Boys and Girls Club February 2010 - May 2011
Keuka Medical Commons June 2005 - April 2008
Skills
Marketing, Event Planning, Facebook, Social Media, Press Releases, Advertising, Visual Merchandising, Management, Market Research, Public Relations, Marketing Communications, Retail Sales, International Business..., Social Media Marketing, Marketing Event Planning, Recruiting, Public Speaking, Customer Service, Retail, Editing, Media Relations, Teamwork, Sales, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Microsoft Excel-OM, Microsoft Excel, Access, Google Analytics, Google Adwords, Data Analysis, Leadership, Time Management, Social Networking, Research, Communication, Team Building, Project Management, Strategy, Strategic Planning, Training, Fundraising, Account Management, Merchandising, Customer Satisfaction, Sales Management
Education
Duquesne University 2009 — 2013
Bachelors of Science, Business Administration; International Business and Marketing, 3.60
Hammondsport JSHS 2005 — 2009
Regents Diploma with Advanced Designation
Gather Digital September 2013 - Present
EVOLVE Movement 2013 - Present
PrimeSport (Formally Premiere Global Sports) November 2007 - September 2013
Hyatt Hotels October 2006 - August 2007
Hyatt Hotels Corporation May 2004 - October 2006
Skills
Hotels, Account Management, Inside Sales, Manage Client..., Food & Beverage, Forecasting, Hospitality Management, Budget Development, Creative Problem Solving, Team Leadership, Social Media, Marketing, Promotions, Mentoring, B2C, Sales, Event Management, Management, Sponsorship, Time Management, Customer Satisfaction, Training
Education
East Carolina University
Bachelor's Degree, Hospitality Management/Business Administration. Minor in Nutrition
Artisan August 2011 - Present
Artisan August 2011 - December 2012
MyNewPlace 2011 - 2011
Fresh Start Investment Group 2009 - 2011
Bella Bebes 2006 - 2009
Canon Business Solutions 2003 - 2004
AT&T 1999 - 2003
Insight 1996 - 1999
Artisan 1992 - 1996
Hyatt Hotels Corporation 1991 - 1993
Skills
Account Management, Team Leadership, Advertising, Online Marketing, Integrated Marketing, SaaS, Copywriting, Strategy, Web Design, Content Management, Product Development, Cross-functional Team..., Creative Direction, Information Architecture, Content Strategy, Strategic Sales..., Leadership, Digital Strategy, Sales, Management, Marketing
Education
Elmhurst College 1988 — 1991
BA, Communications/Advertising
Carl Sandburg High School 1983 — 1987
Hyatt Hotels Corporation September 2006 - Present
Sidley Austin LLP March 2003 - September 2006
Akin Gump Strauss Hauer & Feld LLP September 2001 - February 2003
Education
NYU School of Law 1998 — 2001
JD
Emory University 1994 — 1998
BA, Political Science
Ahold September 1999 - Present
The Walt Disney Company August 1997 - January 1999
Hyatt Hotels Corporation January 1997 - May 1997
Skills
Financial Reporting, Accounting, Microsoft Excel, Auditing, Financial Analysis, Microsoft Word, Account Reconciliation, PowerPoint, Sarbanes-Oxley Act
Education
Lebanon Valley College 2011 — 2013
Master of Business Administration (MBA)
Elizabethtown College 2006 — 2009
Bachelor of Arts (BA), Accounting
Penn State University 2004 — 2006
Worked toward BA
Paul Smith's College 1995 — 1997
Associate's degree, Hotel Restaurant Management
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
The Ritz-Carlton, Coconut Grove, Miami April 2008 - April 2014
The Ritz-Carlton Hotel Company LLC July 2006 - April 2008
The Ritz-Carlton Hotel Company LLC November 2005 - July 2006
The Ritz-Carlton Hotel Company LLC March 2003 - November 2005
The Ritz-Carlton Hotel Company LLC March 1993 - March 2003
Marriott International March 1990 - March 1991
Hyatt Hotels Corporation May 1988 - March 1990
Swissotel September 1986 - March 1988
Education
GIHE - Glion Institute of Higher Education 2010 — 2013
MBA, Masters in International Hospitality and Services Industries Management, Graduated
Ecole Hôtelière de Lausanne 1983 — 1986
Bachelor, Hospitality Management
Busaba November 2012 - Present
Hyatt Hotels Corporation December 2010 - October 2012
Hyatt Hotels Corporation October 2008 - December 2010
Hibachi August 2001 - February 2007
P Interior and Associates March 2000 - August 2000
Skills
Hospitality, Space-planning, Project Management, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Feasibility Studies, Food & Beverage, Revenue Analysis, Restaurants, Pre-opening, Micros, Space planning, FF&E, Banquets
Education
2007 — 2008
MHA, Hospitality Administration
Chulalongkorn University 1996 — 2000
Bachelor, Interior Architecture
triamudom suksa 1994 — 1996
General education, GED
DeVry Education Group June 2011 - Present
Icon Information Consultants November 2010 - June 2011
CA 1999 - April 2010
Platinum Technology 1998 - 1999
Platinum Technology 1995 - 1998
Platinum Technology 1994 - 1995
Boston Market 1993 - 1994
Hyatt Hotels Corporation 1989 - 1993
AT&T Bell Labratories 1986 - 1989
Skills
Data Center, Disaster Recovery, Budgeting, ITIL, IT Management, Storage, Vendor Management, IT Service Management, Virtualization, Change Management, VMware, IT Governance, Unix, Team Management, Integration, IT Strategy, Budgets, Management, Cloud Computing, IT Infrastructure...
Education
Elmhurst College
B.S., Computer Science, Economics
Expedia, Inc. January 2015 - Present
TRAVELCLICK January 2007 - August 2014
TravelClick June 2005 - January 2007
Four Seasons Hotels and Resorts January 2004 - May 2005
TravelClick June 2002 - July 2004
Hoteles Hesperia September 2000 - June 2002
DDB Madrid June 1998 - September 2000
Hyatt Hotels Corporation January 1997 - May 1998
Skills
Online Marketing, E-commerce, Google Analytics, PPC, Hospitality, Yield Management, Tourism, Marketing online, Hotel, Strategy, Hospitality Industry, Hotels, Account Management, Sales, Marketing Strategy
Education
Ecole hôtelière de Lausanne 1994 — 1997
Bachelor of Applied Science (BASc), Hotel and Hospitality Management, Hospitality Management
Centro Espanol de Nuevas Profesiones 1990 — 1993
Bachelor's degree, Tourism and Travel Services Management
KPMG US April 2015 - Present
Sofitel Luxury Hotels and Resorts June 2014 - April 2015
Starwood Hotels & Resorts Worldwide, Inc. March 2014 - 2014
Hilton Worldwide June 2013 - August 2013
Hyatt Hotels Corporation June 2012 - August 2012
University of Massachusetts Amherst September 2010 - May 2012
Langham Hospitality Group May 2011 - August 2011
Education
University of Massachusetts at Amherst - Isenberg School of Management 2010 — 2014
Bachelor of Science (BS), Hospitality and Tourism Management, Minor: Chinese
East China Normal University 2012 — 2012
Semester Abroad:Business, Chinese Language & Culture
Hyatt Hotels Corporation July 2009 - Present
Loews Hotels June 2008 - June 2009
A Meeting Company June 2004 - September 2008
Skills
Hospitality Management, Property Management..., Food & Beverage, Customer Service, Account Management, Supervisory Skills, Accounts Payable, Job Scheduling, Hiring Employees, Hospitality Industry, Payroll, ServSafe, Opera, Revenue Analysis, Front Office, Hotel Management, Event Planning, Hiring, Hospitality, Hotels
Education
Drexel University 2005 — 2009
Hospitality Management, Hospitality Administration/Management
Haddonfield Memorial High School 2000 — 2004
Sheraton Raleigh Hotel July 2014 - Present
Cambria Suites RDU November 2012 - July 2014
The Resort at Glade Springs January 2012 - November 2012
Sheraton Chapel Hill, Chapel Hill, NC June 2011 - October 2011
The Westin Lombard Yorktown Center October 2006 - June 2011
Hyatt Hotels Corporation January 2004 - October 2006
Reels Video Store January 2000 - August 2003
Townsend Communicatons January 2000 - January 2002
Skills
Trade Shows, Market Planning, Forecasting, Customer Relations, Advertising, Public Relations, Proposal Writing, Conferences, Tourism, Event Management, Resorts, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Pre-opening, Sales, Revenue Analysis, Hotel Management, Negotiation, Yield Management, Contract Negotiation, Hotel Booking, Social Media Marketing, Food & Beverage, Customer Service, Catering, Meeting Planning, Convention Services, OnQ, Team Building
Education
University of Missouri-Columbia 1993 — 1995
Bachelor of Arts, English
Eastern Illinois University 1989 — 1991
English, Journalism
Naperville Central High School 1984 — 1988
General studies
Oliver's Bistro October 2015 - Present
EDITION October 2014 - May 2015
Bompani Italia May 2011 - February 2014
Hyatt Hotels Corporation September 2010 - February 2011
Philippe Chow Restaurant Group April 2009 - January 2010
NFC Amenity Management March 2008 - March 2009
Fogo de Chão April 2008 - January 2009
Bonefish Grill June 2004 - July 2007
Best Buy June 2005 - 2007
Skills
Sales, Retail, Training, Pricing, Sales Management, Food, Product Development, Negotiation, Marketing Strategy, Business Planning, Product Marketing, Management, Teamwork, Business Strategy, Customer Service
Education
Edison Community College 2004 — 2007
General studies, Nursing and Pre Med
Estero High School 2000 — 2004
medical academy graduate, geriatric home care
The Fairmont Copley Plaza April 2010 - Present
The Fairmont Copley Plaza October 2007 - April 2010
The Fairmont Copley Plaza August 2006 - October 2007
Preferred Meeting and Event Services November 2005 - August 2006
Hyatt Hotels Corporation August 2004 - November 2005
Hyatt Hotels Corporation June 2003 - August 2004
Skills
Hospitality Management, Revenue Analysis, Yield Management, Meeting Planning, Tourism, Event Management, Corporate Events, Event Planning, Negotiation, Hotels, Hospitality Industry, Hotel Management, Hospitality
Education
Emerson College 1998 — 2002
Medford High School 1994 — 1998
The Inn at Rancho Santa Fe July 2012 - February 2015
The Grand Del Mar June 2005 - January 2012
Starwood Hotels & Resorts June 2002 - June 2005
Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina May 2000 - June 2002
Hyatt Hotels Corporation January 1990 - June 2002
Skills
Brand Development, Financial Analysis, Advertising, Online Advertising, Marketing Strategy, Sales Management, Business Development, Revenue Analysis, CRM, Public Relations, Employee Relations, Organizational..., Sales Presentations, Budget Management, Profit, Customer Service, Entrepreneurship, Sales Prospecting, Social Media, Email Marketing, Website Development
Education
East Stroudsburg University of Pennsylvania 1983 — 1987
B.S., Hospitality Managment
Simsbury
Simsbury
Simsbury
Hyatt Hotels Corporation January 2011 - June 2011
Illinois Science and Technology Coalition 2010 - 2011
Chicago Career Tech 2010 - 2011
Imperial Realty Company 2007 - 2010
Kanoski Architects Inc. 2002 - 2006
Quadrant Partners LLC 1996 - 1998
Skills
AutoCAD, SketchUp, Project Management, Interior Design, Facilities Management, Furniture, Space planning, Space-planning, MS Project, Renovation, Revit, Architectural Design, Microsoft Excel, SharePoint, Process Improvement, Architecture, Historic Preservation, Submittals, Management, Architectures, Cross-functional Team..., Interior Architecture, Strategic Planning, Photoshop
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Project Management
Ecole d'Architecture de Versailles 1990 — 1991
BSAS, Architecture
University of Illinois at Urbana-Champaign 1988 — 1991
BSAS, Architecture
Computerized Facility Integration November 2009 - Present
McDonald's September 2007 - September 2009
McDonald's Corporation December 1998 - September 2007
Hyatt Hotels Corporation 1994 - 1998
Skills
Project Management, Facilities Management, Contact Center..., Vendor Management, Management, Customer Service, Visio, Process Improvement, Leadership, Change Management, Program Management, Contract Negotiation, Business Process..., Budgets, Project Planning, Strategic Planning
Education
Elmhurst College 1990 — 1994
BS
Hyatt Hotels Corporation September 2013 - Present
Horizon2, Inc January 2011 - August 2013
John Morrell Food Group May 2010 - January 2011
Armour-Eckrich Meats (The John Morrell Food Group) November 2008 - May 2010
Doblin Group April 2006 - September 2008
Unilever June 1999 - April 2006
Price Waterhouse Coopers 1992 - 1996
Skills
Management Consulting, Marketing Strategy, Business Development, Client Development, Innovation, Innovation Management, User-centered Design, User Experience, Product Development, Cross-functional Team..., Business Strategy, Product Launch, Change Management, Product Innovation, Brand Development, Brand Architecture, brand management, Product Marketing, Marketing Research, Insight Generation, Commercialization, Consumer Products, Financial Analysis, Food Industry, Public Speaking, Training & Development, Web Analytics, Google Analytics, Spanish, Hungarian, English, MBA, Brand Management
Education
Emory University - Goizueta Business School 1997 — 1999
MBA, Strategy, Marketing
Universidad Católica Andrés Bello / Universidad Catolica Andres Bello 1990 — 1995
Bachelor of Business Administration (BBA), Public Accounting
Church Interiors, Inc. February 2013 - Present
Chicago Tribune Media Group June 2014 - February 2015
Prudential Rubloff February 2011 - March 2012
Heritage Church Furniture 1998 - September 2010
Illinois Recycling Services/Loop Recycling Inc. 1994 - 1998
General American Paper 1992 - 1994
Hyatt Hotels Corporation 1989 - 1992
Walter Payton, Inc. 1988 - 1989
Skills
Sales, Public Relations, Selling, Buyer Representation, Customer Service, Marketing, Cold Calling, Contract Negotiation, Budgets, Sales Management, Marketing Strategy, Retail, Advertising, Negotiation, Social Media Marketing, Team Building, Account Management, Direct Sales, Email Marketing, Marketing Communications, Online Advertising, Direct Marketing, Customer Retention, Strategic Planning, Salesforce.com, New Business Development, Social Media, Event Planning, Business Development, Public Speaking, Leadership, Team Leadership, Strategic Partnerships, Strategy, Program Management, Training, Business Planning, Corporate Branding, Coaching, Integrated Marketing, Fundraising, Networking, Management, Referrals, CRM, P&L Management, Start-ups, Real Estate
Education
Eastern Illinois University 1980 — 1984
Bachelor of Sciences, Consumer Affairs
Family Realty, LLC January 2010 - Present
Renaissance Realty Group 1995 - 2000
Hyatt Hotels Corporation 1990 - 1995
Skills
First Time Home Buyers, Sellers, Buyer Representation, Short Sales, Relocation, Single Family Homes, REO, New Home Sales, Listings, Referrals, Buyers, Real Estate, Selling, Real Property, Property, Apartments, Property Management, Sales
Education
Eastern Illinois University 1987 — 1990
B.S., Business Management
Naperville Central High School 1982 — 1986
InterContinental Hotels Group March 2013 - Present
InterContinental Hotels Group March 2010 - March 2013
Hyatt Hotels Corporation February 2009 - March 2010
Hyatt Regency Atlanta February 2008 - February 2009
Hyatt Regency Atlanta May 2007 - January 2008
Hyatt Hotels December 2004 - April 2007
Hyatt Regency Atlanta June 2004 - November 2004
Skills
Forecasting, Hotel Management, Revenue Analysis, Hospitality Management, Hospitality Industry, Hotels, Budgets, Financial Analysis, Hospitality, Strategic Planning, Microsoft Excel, Customer Service, Competitive Analysis, Financial Reporting, PowerPoint, Microsoft Office, Front Office
Education
Duke University - The Fuqua School of Business 2008 — 2010
MBA, Finance, General
Michigan State University 1999 — 2004
Hospitality Business, Accounting and Finance
Hyatt Hotels Corporation November 2014 - Present
Hyatt Hotels Corporation October 2012 - November 2014
Hyatt Hotels Corporation April 2010 - October 2012
Marketing Solutions Group, Inc. October 2007 - February 2010
Dell May 2006 - October 2007
Enterprise Rent-A-Car October 2000 - May 2006
Skills
HRIS, SQL, Customer Service, Microsoft Excel, Management, Workbrain, Kronos, Strategic Planning, Training, New Business Development, Leadership, Customer Satisfaction, Sales Process, Account Management, Human Resources, Sales, Analysis, Marketing
Education
University of Central Oklahoma 2001 — 2003
Management Information Systems
East Carolina University 1998 — 2000
Marketing/Management & Economics studies
Trinity Partners August 2013 - Present
Dynamic Home Construction May 2002 - August 2013
Hyatt Hotels Corporation February 2012 - August 2012
MC Dean February 2011 - October 2011
Skills
Construction, Construction Management, Contractors, Subcontracting, Pre-construction, Change Orders, Value Engineering, Renovation, Project Estimation, Carpentry, Contract Management, Concrete, Construction Safety, Process Scheduler, Drywall, Blueprint Reading, Plumbing, Quantity Surveying, Project Bidding, Framing
Education
East Carolina University 2006 — 2010
Bachelor's degree, Construction Management
Selden Standard September 2014 - Present
Landry's Restaurants October 2014 - Present
Hyatt Place June 2014 - October 2014
Hyatt Hotels Corporation July 2013 - June 2014
Google July 2012 - July 2013
Landry's Restaurants October 2010 - October 2012
Schoolcraft College January 2012 - March 2012
Camp Cobbossee June 2010 - August 2010
Om Day Spa June 2006 - June 2010
Coldstone Creamery June 2004 - May 2006
Skills
Restaurants, Food, Restaurant Management, Culinary Skills, Catering, Menu Development, Food & Beverage, Food Safety, Cooking, Baking, Fine Dining, Food Industry, Cake Decorating, Hospitality, Customer Service, Chef, Pastry, Wine, Banquets, Dinners, Menu Costing, Recipes, Food Quality, Training, New Restaurant Openings, ServSafe, Gourmet, Cakes, Food Preparation, Cuisine, Labor Control, Serve Safe Certified, Sanitation
Education
Eastern Michigan University 2013 — 2015
Bachelor of Science (BS) In process, Hotel, Motel, and Restaurant Management
Schoolcraft College 2010 — 2012
Associate's degree, Culinary Arts/Chef Training, 3.8
Belmond April 2015 - Present
Virgin Limited Edition November 2012 - March 2015
The Ritz-Carlton New York, Central Park January 2010 - November 2012
Hyatt Hotels Corporation February 2006 - December 2009
Skills
Hotels, Hospitality Industry, Food & Beverage, Hospitality, Hospitality Management, Budgets, Hotel Management, Sales, Revenue Analysis, Resorts, Tourism, Business Travel, Convention Services, Meeting Planning, Yield Management
Education
Eastern Kentucky University 2001 — 2005
Bachelor's, Public Relations
From Their Ashes March 2013 - Present
Maxim Integrated Products August 2011 - May 2013
Sterling Security July 2011 - October 2011
Hyatt Hotels Corporation May 2007 - February 2011
AlliedBarton Security Services February 2006 - May 2007
Initial security February 2005 - May 2006
Champion Security July 2004 - February 2005
Skills
Physical Security, Corporate Security, Security Operations, Security, Microsoft Office, Team Leadership, Leadership, Policy, Interviews, Quality Assurance, Gameplay, Video Games, Security Management, Private Investigations, Surveillance, CCTV, Access Control, First Aid, Emergency Management, Customer Service, Security Training, Supervisory Skills, Microsoft Excel, Web Design, Community Development, Social Games, Public Relations, Event Planning, Community Engagement, Social Media, Team Building, Management, Online Gaming, Game Development, Training, Game Design, Research, Strategic Planning, Team Management, HTML, Troubleshooting, Customer Satisfaction, Product Management, Negotiation, Event Management, Web Development
Education
Statewide Patrol 2011 — 2011
Commission Officer
Eastern Kentucky University
AWR-209
Eastern Kentucky University
AWR 187
FEMA Emergency Management Institute
IS-00029
Louisiana State University
biomedical Research and Training Academy of Counter-Terrorist course
Maxim University
Computer and Information Systems Security/Information Assurance, 100
Texas A&M University
AWR-160
Texas A&M University
AWR-111
Westin Hotels & Resorts May 2015 - Present
Westin Hotels & Resorts July 2013 - May 2015
Hyatt Hotels Corporation November 2010 - June 2013
Hyatt Hotels Corporation March 2010 - November 2010
White Lodging Services January 2009 - March 2010
Skills
Meeting Planning, Event Planning, Event Management, Food & Beverage, Hotel Management, Catering, Hospitality Industry, Hospitality, Banquets, Hotels, Hospitality Management, Convention Services
Education
Emory University 2001 — 2005
Bachelor of Arts (B.A.), International/Global Studies
Hyatt Hotels Corporation June 2009 - Present
Education
Mercyhurst College 2005 — 2006
Post Bach Certificate, Hospitality Management
Edinboro University of Pennsylvania 2000 — 2004
Bachelor's degree, Communications
Hannaford Supermarkets May 2014 - Present
Abigail Kirsch July 2010 - March 2012
Hyatt Hotels Corporation May 2009 - October 2009
CulinArt Managed Dining Services January 2008 - December 2008
Skills
Baking, Cooking, Catering, Pastry, Culinary Skills, Food Safety, Food, Recipes
Education
Culinary Institute of America 2008 — 2010
AOS, Baking and Pastry Arts
Dutchess Community College 2007 — 2008
Phlebotomy
Abbott January 2015 - Present
Mead Johnson Nutrition July 2012 - January 2015
Hyatt Hotels Corporation April 2008 - June 2012
Rolewick & Gutzke, P.C. May 2007 - April 2008
Neiburger Law, Ltd. June 2005 - May 2007
Skills
Employment Law, Contract Negotiation, Event Planning, Corporate Law, Due Diligence, Legal Research, Legal Writing, Real Estate, Outlook, Event Management, Budgets, Customer Service, Microsoft Word, Corporate Governance, Negotiation, Legal Assistance, Marketing, Management
Education
Northern Illinois University - College of Business 2013 — 2015
Master of Business Administration (M.B.A.)
Loyola University of Chicago 2009 — 2010
Post-Baccalaureate Paralegal Certificate, Corporate Focus, 3.89/4.00 (With Honors)
Elmhurst College 2001 — 2005
Bachelors of Science, General Management and Intercultural Studies, 3.53/4.00 (With Honors)
Hyatt Hotels Corporation November 2012 - Present
BBDO June 2011 - November 2012
LG Electronics March 2007 - April 2010
LG Electronics February 2006 - February 2007
Skills
Analytics, Customer Insight, Segmentation, Competitive Analysis, Strategy, Data Analysis, Business Strategy, Market Analysis, Marketing Strategy, Market Research, Forecasting, Marketing Research, Mobile Devices, Bayesian networks, Business Analytics, Pricing, Management, Analysis, Marketing, Cross-functional Team..., Business Analysis, Financial Analysis, CRM, Project Management, Business Development, Product Marketing, Product Development
Education
Emory University - Goizueta Business School 2010 — 2011
MBA, Marketing and Strategy
University at Buffalo 2001 — 2006
BS, Business Administration
Hyatt Hotels Corporation July 2014 - Present
Hyatt Hotels Corporation November 2012 - Present
BBDO May 2010 - November 2012
BBDO November 2007 - April 2010
BBDO October 2006 - October 2007
Hartsfield-Jackson Atlanta International Airport June 2005 - August 2005
Skills
Customer Insight, Marketing Research, Analytics, Quantitative Research, Competitive Intelligence, Market Research, Competitive Analysis, Segmentation, Data Analysis, Market Analysis, Primary Research, Survey Design, SPSS, Qualitative Research, Consumer Behaviour, Management
Education
Mercer University - Stetson School of Business and Economics 2006 — 2007
MBA, Marketing
Emory University - Goizueta Business School 2004 — 2006
BBA, Marketing, Decision & Information Science
Emory University 2002 — 2003
A New Image Salon and Spa June 2015 - Present
A New Image Salon March 2015 - Present
Hyatt Hotels Corporation December 2010 - Present
Grand Hyatt, Buckhead December 2010 - Present
Skills
Customer Service, Hospitality, Food, Food, Hospitality Industry, Hotels, Leadership, Management, Restaurants, Sales
Education
Academy of Cosmetology 2015 — 2015
Nail Technician, Nail Technician/Specialist and Manicurist
Eastern Florida State College 2014 — 2014
Aesthetics, Aesthetician/Esthetician and Skin Care Specialist
South University 2011 — 2013
Business Administration, Hospitality
Georgia State University 2004 — 2008
BA, Art History
Lifestyle Communities September 2015 - Present
Renaissance Seattle Hotel July 2015 - September 2015
Renaissance Hotels September 2014 - July 2015
Renaissance Hotels March 2014 - September 2014
Renaissance Hotels January 2013 - March 2014
Hyatt Hotels Corporation June 2012 - December 2012
Hyatt Hotels Corporation August 2010 - June 2012
The Somerset Club December 2010 - May 2012
Via Matta December 2010 - April 2011
Hyatt Hotels Corporation May 2010 - August 2010
Skills
Food & Beverage, Restaurants, Hospitality Management, Hotels, Event Planning, Microsoft Office, Aloha, Opera, Birchstreet, Micros, Medallia, Food, Training, Customer Service, Process Scheduler, Hospitality, Social Media, Hospitality Industry, Event Management, Time Management, MICROS
Education
Endicott College 2008 — 2011
Bachelor of Science, Hospitality Management
Amherst Regional High School 2004 — 2008
Diploma
Maya Angelou Schools/See Forever Foundation July 2012 - Present
The Thomas B. Fordham Foundation October 2010 - July 2012
DC Government June 2010 - August 2010
Vagus Group June 2006 - July 2009
Hyatt Hotels Corporation April 2005 - June 2006
Skills
Nonprofits, Policy, Data Analysis, Budgets, Strategic Planning, Grant Writing, Project Management, Human Resources, Strategy, Management, Grants, Staff Development, Finance, Business Strategy, Fundraising, Charter Schools, Financial Modeling, Program Development, Financial Reporting, Grant Monitoring, Operations Management, Leadership, Program Management, Public Speaking, Service Operations, Pensions, Decision Modeling, Alternative Investments, Education Policy, Asset Management, Risk Management, Non-profits, Budgeting, Internal Controls
Education
Duke University - The Fuqua School of Business 2009 — 2011
MBA, Finance, Decision Sciences
Knox College 2000 — 2004
BA, Russian, Mathematics (minor)
Кубанский Государственный Университет (КубГУ) 2001 — 2001
Certificate, Russian Language and Culture
Illinois Mathematics and Science Academy 1997 — 2000
Marian Catholic High School August 2009 - Present
Winthrop Management LP May 2005 - January 2009
Romanek Properties Ltd June 2003 - May 2005
Hyatt Lisle June 2003 - November 2003
Hyatt Hotels Corporation August 2000 - June 2003
SmithBucklin October 1999 - June 2000
Skills
Public Speaking, Customer Service, Event Planning, Teaching, Event Management, Classroom, Classroom Management, Coaching, Conflict Resolution, Career Counseling, Curriculum Design, Curriculum Development, Educational Leadership, Higher Education, Lesson Planning, Leadership Development, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Program Development, Psychotherapy, Sales, Sales Management, Staff Development, Student Affairs, Student Counseling, Team Building, Leadership
Education
Lewis University 2005 — 2009
Master’s Degree, School Guidance Counseling
Eastern Illinois University 1995 — 1999
Bachelors, Speech Comm.(Interpersonal/Organizational) w/ Business Minor
Goizueta Real Estate Club May 2015 - Present
Prudential Real Estate Investors June 2015 - August 2015
Undergraduate Business School Leadership Conference September 2014 - February 2015
JLL June 2014 - August 2014
Rent A Daughter April 2012 - March 2014
Hyatt Hotels Corporation May 2013 - December 2013
Skills
Brokerage, Leadership, Organization, Microsoft Excel, Social Media Marketing, Negotiation, Commercial Real Estate, Event Planning, Management
Education
Emory University - Goizueta Business School 2013 — 2016
BBA, Marketing, Real Estate
Wells Fargo Home Mortgage June 2015 - Present
PHH Home Loans, LLC. June 2014 - May 2015
Envoy Mortgage June 2013 - June 2014
Ordway Law Group November 2011 - October 2012
TSS Photography Atlanta NW 2007 - June 2010
Wells Fargo Home Mortgage / Home Services Lending 1995 - 2007
Hyatt Hotels Corporation 1987 - 1995
Skills
Loan Origination, Homebuyers, Needs Analysis, Client Education, Real Estate, Customer Service, Contract Negotiation, Event Planning, Event Management, Management, Leadership, Recruiting, Sales, Team Leadership, Budgets, Sales Management, Team Building, Mortgage Banking, Residential Mortgages, Training, Marketing, Business Development, Customer Satisfaction, Coaching, Loans, Credit, Analysis, Marketing Strategy, Mortgage Lending, Social Media
Education
Louisiana State University 1983 — 1987
BA, Broadcast Journalism / Political Science
Emory University
Paralegal Certificate
Gillette Stadium July 2005 - Present
Hyatt Regency Boston 2002 - 2005
Hyatt Hotels Corporation 2001 - 2005
Hyatt Regency Cambridge 1995 - 2003
Hyatt Hotels Corporation 1992 - 2001
Hyatt Richmond June 1992 - September 1995
Hyatt Regency Crystal City June 1988 - June 1992
Hyatt Hotels Corporation 1987 - 1991
Hyatt Regency San Antonio February 1987 - June 1988
Hyatt Regency Dearborn July 1985 - February 1987
Skills
Culinary Skills, Banquets, Menu Development, Catering, Fine Dining, Daily Operations, Golf, Food & Beverage, Cuisine, Restaurants, Sanitation, Food Safety, Food, Cooking, Hospitality, Food Service, Resorts, Hospitality Industry, Hotels, Recipes, Pre-opening, Restaurant Management, Hospitality Management, Gourmet, Pastry, Food Preparation, Micros, Income Statement, Chef, Labor Control, HACCP, Purchasing, Wine, Seafood, Revenue Analysis, Team Building, Hotel Management, Food Quality, Mediterranean, Pre-opening experience, Cost Control, Menu Engineering, Food Industry, Ingredients, Hygiene, Menu Costing, New Restaurant Openings, Food Cost Management, Rooms Division, Italian cuisine
Education
University of Phoenix 2003 — 2006
BSBA, Business
Eastern Michigan University 1982 — 1985
Drexel University 1977 — 1978
Chemistry
Boston Uniuversity
Principal Financial Group November 2014 - Present
Principal Financial Group May 2014 - November 2014
CenturyLink July 2013 - May 2014
Envoy, Inc. April 2012 - July 2013
Hyatt Hotels Corporation April 2010 - February 2012
Hyatt Hotels and Resorts January 2007 - April 2010
Skills
Customer Service, Social Media, Marketing Communications, Document Management, Content Management, Basic Web Design, Photo Editing, Presentation Development, Presentation Preparation, Group Presentations, Pet Care, Image Editing, Social Media Marketing, Blogging, Facebook, Event Planning, Public Relations, Email Marketing, Training, Editing, Management, Creative Direction, Microsoft Office, Strategy
Education
Bellevue University 2013 — 2015
Master's Degree, Management Information Systems, General & focus on Cybersecurity, 3.97
Drury University 2011 — 2011
Social Media Marketing, Social Media Certificate Program
University of Northern Iowa 2000 — 2004
BA, English, Creative Writing
Columbia Sussex Corporation January 2015 - Present
Marriott Hotels September 2012 - February 2015
Marriott Hotels November 2011 - November 2012
Marriott Hotels June 2010 - December 2011
Kenilworth Hotels & Resorts Pvt Ltd June 2008 - April 2010
Hyatt Hotels Corporation May 2006 - October 2006
Skills
Revenue Analysis, Fine Dining, OnQ, Food Service, Cooking, Budgets, Tourism, Food Safety, Front Office, Customer Service, Operations Management, Purchasing, Microsoft Excel, Team Building, Pastry, Microsoft Office, Event Management, Cuisine, Project Planning, Restaurant Management, Micros, Bartending, Cost Control, Customer Satisfaction, Training, P&L Management, P&L Responsibility, Wedding Coordinating, Wine, Food Quality, Food & Beverage, MICROS, Catering, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Hotels, Banquets, Resorts, Restaurants, Rooms Division, Pre-opening
Education
Edinburgh Napier University 2005 — 2008
B.A., Hospitality Management, Merit
LOYOLA, INDIA 1990 — 2002
Basic Education, Physical Sciences
Creative Catering September 2015 - Present
The Colony Hotel May 2015 - Present
The Colony Hotel May 2012 - Present
The Colony Hotel May 2013 - Present
Hyatt Hotels Corporation March 2015 - March 2015
Sunday River Ski Resort January 2015 - January 2015
The Port Inn (Kennebunk) December 2013 - January 2014
Skills
Leadership, Hardworking, Customer Service, Personable, Outgoing, Public Speaking, MICROS, Opera, choiceADVANTAGE, Attention to Detail, Social Media, PowerPoint, Microsoft Word
Education
Endicott College 2013 — 2017
Bachelor of Science (B.S.), Hotel Management
Kennebunk High School 2009 — 2013
Hyatt Hotels Corporation January 2015 - Present
Hyatt Hotels Corporation January 2014 - January 2015
ARAMARK January 2012 - December 2013
Wolfgang Puck Catering and Events January 2008 - January 2012
Hilton Garden Inn October 2006 - May 2007
Red Lobster January 2005 - October 2006
Skills
Catering, Culinary Skills, Culinary Management, Pastry, Cake Decorating, Hospitality, Banquets, Cooking, Food, Food & Beverage, Food Service, Hospitality Industry, Hospitality Management, Menu Development, Restaurants, Food Quality, ServSafe, MICROS, Event Management, Customer Service, Hotels, Sanitation, Chef, Restaurant Management, Microsoft Office, Time Management, Hotel Management, Microsoft Excel, Microsoft Word, Food Safety, Customer Satisfaction, Fine Dining, Cuisine
Education
University of Houston 2012 — 2013
Bachelor of Science (BS), Hotel and Restaurant Management
El Centro College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Culinary Arts
ASICS America August 2015 - Present
CVS Health April 2015 - Present
American Management Services, Inc January 2012 - August 2014
Hyatt Hotels Corporation April 2009 - March 2011
KCI Auto Auction March 2010 - 2011
Skills
Communication, Customer Service, Time Management, Event Planning, Event Management, Hospitality Management, Sales, Information Technology, Project Management, Medicine, Public Speaking, Persuasive Speaker
Education
El Centro College 2014 — 2015
Associate’s Degree, Pre-Medicine/Pre-Medical Studies
Metropolitan Community College-Maple Woods 2008 — 2011
University of Missouri-Columbia 2009 — 2010
General Studies
Destination Hotels & Resorts September 2013 - Present
Destination Hotels & Resorts 2008 - Present
Destination Hotels and Resorts January 2005 - September 2013
Destination Hotels & Resorts May 2001 - May 2008
GEM Partners September 1998 - May 2002
SALUD Spa Consultants May 2000 - January 2001
Hyatt Hotels Corporation May 1998 - May 2000
Skills
Spa, Hotels, Pre-opening, Wellness, Resorts, Hospitality, Hotel Management, Hospitality Management, Sales, Hospitality Industry, Therapeutic Massage, Menu Development, Micros, Revenue Analysis, Food & Beverage, Rooms Division, Leadership, Front Office
Education
Penn State University 1982 — 1986
BSS, Kinesiology and Exercise Science
Drexel University 1989 — 1991
Did not complete, Architecture
Elmhurst College July 2015 - Present
Hyatt Hotels Corporation February 2014 - July 2015
Hyatt Hotels Corporation 2014 - 2014
Skills
Event Management, Event Planning, Customer Service, Hospitality, Hotels, Sales, Hospitality Management, Hospitality Industry, Budgets, Time Management, Public Speaking, PowerPoint, Resorts, Hotel Management, Banquets
Education
Elmhurst College 2005 — 2010
Bachelor's Degree, Communication and Media Studies
Hyatt Hotels Corporation August 2013 - Present
Camp Elim July 2011 - August 2013
Skills
Customer Service, Public Speaking, Hospitality Management, Project Management, Event Planning, Team Leadership, Team Building, Social Media, Graphic Design, Youth Development, Teaching, Community Outreach, Leadership Development
Education
Emmaus Bible College 2006 — 2011
Bachelor of Applied Science (B.A.Sc.), Counseling Psychology
MountainView International Christian School 2001 — 2006
High School/Secondary Diplomas and Certificates
Hyatt Place April 2014 - Present
Hyatt Hotels Corporation July 2013 - March 2014
Hyatt Place January 2007 - July 2013
Skills
Resorts, Rooms Division, Hotel Booking, Culinary Skills, Bartending, ServSafe, Hotels, Front Office, Micros, Training, Property Management..., Employee Training, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Banquets, Guest Service Management, Opera, Guest Recovery, Customer Satisfaction, Reservation, POS
Education
Elgin Community College 2002 — 2007
Associate of Arts (AA), Baking and Pastry Arts/Baker/Pastry Chef, B
Elgin High School 1999 — 2002
Graduated, General Educaton
Robert Morris College
Bachelor's degree, Business Administration and Management, General
Urbane Culinary May 2015 - Present
Hotel Arts January 2013 - April 2015
Hotel Arts January 2011 - January 2013
Hyatt Hotels Corporation September 2009 - November 2010
Radisson Hotel Calgary Airport 2008 - 2009
Skills
Hospitality Management, Hotels, Hospitality Industry, Hospitality, Food & Beverage, Corporate Events, Event Management, Banquets, Hotel Management, Catering, Event Planning, Tourism, Restaurants, Menu Development, Resorts, Revenue Analysis, Front Office, Meeting Planning, Yield Management, Convention Services, Wedding Planning, Sales, Pre-opening, Trade Shows, Wine, Property Management..., Opera, Time Management
Education
Durham College
Entertainment Administration/Music Business Management
Mead Johnson Nutrition May 2012 - Present
Hyatt Hotels Corporation January 2010 - April 2012
SPSS Inc. June 2005 - December 2009
McGuireWoods LLP (formerly Ross & Hardies) 2000 - 2005
Latham & Watkins 1999 - 2000
Education
Georgetown University Law Center 1996 — 1999
Juris Doctor
Duke University 1992 — 1996
BA, Public Policy
Cox Communications April 2015 - Present
Hyatt Hotels Corporation March 2011 - April 2015
Hyatt Hotels Corporation August 2010 - March 2011
Hyatt Hotels Corporation January 2008 - September 2010
Bain & Company September 2006 - December 2007
Bain & Company August 2004 - August 2006
Bain & Company September 2000 - August 2001
Bain & Company September 1998 - September 2000
Skills
Due Diligence, Valuation, Market Analysis, Hospitality, Competitive Analysis, Mergers, Business Strategy, Strategic Planning, Real Estate Development, Mergers & Acquisitions, Real Estate, Management Consulting, Business Planning, Strategy, Consulting, Management
Education
University of Pennsylvania - The Wharton School 1994 — 1998
B.S.Econ, Finance & Management
Fuqua School of Business (Duke University) 2002 — 2004
Master of Business Administration (M.B.A.)
Cision June 2015 - Present
Hyatt Hotels Corporation July 2014 - June 2015
Platform Staffing Group January 2014 - July 2014
Hyatt Hotels Corporation June 2013 - August 2013
Skills
Leadership, Marketing, Spanish, Public Speaking, Teamwork, Social Networking, PowerPoint, Microsoft Office, Social Media, Salesforce.com, Athletics, Time Management, Research, Communication, Event Management, Analysis, Sports, Networking, Fundraising, Critical Thinking, Business Process, Problem Solving, Teaching, Community Outreach, International Relations, New Business Development
Education
Elmhurst College 2010 — 2014
Bachelor of Science (BS), Spanish Language and Literature
Elmhurst College 2010 — 2014
Bachelor of Science (BS), International Business
IES Study Abroad-Madrid, Spain 2013 — 2013
International Business and Spanish
Corona del Sol 2006 — 2010
Marriott Vacations Worldwide Corporation February 2006 - Present
Fisher and Phillips LLP November 2002 - February 2006
Hyatt Hotels Corporation April 1994 - October 2002
Skills
Microsoft Excel, Microsoft Office, Management
Education
Eastern Illinois University
Bachelor of Arts (B.A.), Political Science and Government
Illinois State University
Master of Science (M.S.), Political Science and Government
Roosevelt University
Paralegal Certificate, Legal Assistant/Paralegal- Litigation
Credigy June 2015 - Present
Hyatt Hotels Corporation June 2014 - June 2015
Playout, LLC December 2013 - June 2015
Emory University Goizueta Business School September 2013 - January 2014
Emory University January 2013 - January 2014
Zhenan Certified Public Accounting Co, Ltd June 2013 - July 2013
Wenzhou Fortune Mall June 2012 - July 2012
Skills
Data Analysis, SQL, Excel VBA, Python, Analysis, Social Media, Research, Microsoft Office, PowerPoint, Public Relations, Prezi, Photography, Editing, Creative Writing, iMovie, Marketing, Training
Education
Emory University 2011 — 2015
BBA May 2015, Information Systems and Operations Management, Accounting
Hangzhou Foreign Language School 2005 — 2011
Heartland Hotel Corporation May 2013 - Present
Hyatt Hotels Corporation June 2012 - May 2013
Skills
Hotels, Hotel Management, Hospitality, Hospitality Management, Hospitality Industry, Microsoft Office, Pre-opening, Chef, Catering, Cuisine, Revenue Analysis, Menu Development, Resorts, Food & Beverage, Banquets, Restaurants, Culinary Skills, Fine Dining, Restaurant Management, Food, Recipes, Food Safety
Education
El Centro College 2002 — 2005
Associate of Arts and Sciences (AAS), Restaurant, Culinary, and Catering Management/Manager
Author Solutions, LLC January 2015 - Present
Author Solutions, A Penguin Random House Company May 2013 - Present
Universal WorldEvents February 2012 - May 2013
Remington Hotels October 2010 - February 2012
Hyatt Hotels Corporation September 2008 - January 2010
Skills
Event..., Menu Development, Event Planning, Food & Beverage, Budgets, Hospitality Management, Catering, Event Management, Hotels, Front Office, Corporate Events, Restaurants, Hotel Management, Meeting Planning, Hospitality Industry, Time Management, Food Service, Leadership, Trade Shows, Hospitality
Education
Eastern Illinois University 2003 — 2007
BS, Hospitality Management
Renaissance Hotels March 2014 - Present
Marriott International October 2011 - March 2014
Marriott International April 2011 - October 2011
Shula's America's Steak House March 2008 - April 2011
Westin Hotels & Resorts November 2007 - March 2008
Hyatt Hotels Corporation March 2006 - November 2007
Hyatt Hotels Corporation 2005 - March 2006
Hyatt Hotels Corporation 2004 - 2005
The Walt Disney Company May 2001 - January 2002
Skills
Hospitality Management, Hotel Management, Microsoft Office, Management, Business Development, Tourism, Property Management..., Catering, Event Management, Meeting Planning, Customer Satisfaction, Customer Service, Rooms Division, Hotel Booking, Sales
Education
Eastern Illinois University 2000 — 2004
Bachelor of Science, Hospitality Administration/Management
Hyatt Hotels Corporation 2010 - Present
Hyatt Hotels Corporation 2007 - 2010
Mark/Ryan Associates 2005 - 2007
Continental Datalabel 2004 - 2005
Skills
Hospitality, Hospitality Industry, Management, Project Management, Budgets, Team Building, Resorts, Hotels, Hospitality Management, Recruiting, Training, Time Management, Business Development, Purchasing, Marketing, New Business Development, Sales Management, Account Management, Strategic Planning, Teamwork, Renovation, Customer Service, Customer Satisfaction, Food & Beverage, Restaurants
Education
Western Illinois University 2002 — 2004
Bachelors in Arts, Broadcasting and Communication
Elgin Community College 2000 — 2002
Associate of Arts, Business/Corporate Communications
Wrainbo, Inc. June 2015 - Present
McKinsey & Company September 2012 - May 2015
McKinsey & Company June 2011 - August 2011
Starwood Hotels & Resorts Worldwide, Inc. 2007 - 2010
Hyatt Hotels Corporation 2004 - 2006
Skills
Strategy, Management Consulting, Financial Modeling, Entrepreneurship, Competitive Analysis, Mergers & Acquisitions, Corporate Finance, Cross-functional Team..., Valuation, Leadership, Hotel Management, Project Management, Data Analysis, Unity3D
Education
Duke University - The Fuqua School of Business 2010 — 2012
Master of Business Administration (M.B.A.), Health Sector Management, 3.9
National Chengchi University 1999 — 2003
BBA, International Economics & Business, 3.8
Park Hyatt Chicago July 2015 - Present
Hyatt Regency Chicago February 2014 - July 2015
Hyatt Escala Lodge January 2014 - February 2014
Hyatt Regency McCormick Place July 2012 - December 2013
Hyatt Regency McCormick Place June 2011 - July 2012
Hyatt Hotels Corporation March 2011 - June 2011
Dale Miller Restaurant February 2010 - July 2010
Skills
Food & Beverage, Culinary Skills, Hospitality Management
Education
Culinary Institute of America
Associate's Degree, Culinary Arts
Dublin City University
European Business Studies
Siena College
Bachelor's Degree, Business Management
Coldwell Banker Residential Brokerage 2011 - Present
Garden State Orthopaedic 2001 - 2013
Hyatt Hotels Corporation 2004 - 2006
Skills
Contract Negotiations, Contract Writing, Advertising, Promoting, Property Marketing, Buyer Representation, Contract Negotiation, Sellers, Real Estate, Buyers, Investment Properties, Residential Homes, Referrals, ABR, Selling
Education
Weichert School of Real Estate 2011 — 2011
East Stroudsburg University of Pennsylvania 2001 — 2005
Hotel,Restaurant and Tourism Mgmt
Indian Hills High School 1998 — 2001
Starwood Hotels & Resorts Worldwide, Inc. April 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. September 2012 - April 2015
Hyatt Hotels Corporation July 2010 - September 2012
InterContinental Hotels Group January 2009 - July 2009
Four Seasons Hotels and Resorts July 2006 - January 2007
The Eliot Hotel, Boston, MA June 2004 - January 2006
Skills
Hotel Management, Rooms Division, Micros, Opera, Fidelio, Front Office, Guest Service, Hotels, Guest Satisfaction, Hospitality Industry, Resorts, Staff Training, Luxury, Customer Service, Operations Management, German, Team Building, Problem Solving, Spanish, English, Housekeeping
Education
2006 — 2010
Bachelor of Science, International Hospitality Management
J.T.Magen & Company Inc. April 2014 - Present
Hyatt Hotels Corporation May 2013 - August 2013
New York University January 2012 - August 2013
The Residents Hotel September 2008 - August 2010
Fitzpatrick Hotel Group January 2008 - September 2008
Skills
Marketing, Customer Service, Hospitality, Management, Hotels, Sales, Hospitality Management, Negotiation, Budgets, Team Leadership, Market Research, Event Management, Food & Beverage, Leadership, Marketing Strategy, Time Management, Team Building, Restaurants, Hospitality Industry, Operations Management, Property Management..., Entrepreneurship, Revenue Analysis, Data Analysis, Business Strategy, Event Planning, Teamwork, Research
Education
New York University 2012 — 2014
Master of Science (MS), Hotel Finance and Development
Dublin Institute of Technology 2005 — 2009
Bachelor of Science (B.Sc.), Business Management and Marketing
Jet Linx 2014 - Present
E Love Enterprises June 2011 - Present
Alliance Abroad Group June 2013 - September 2013
Circuit of the Americas September 2011 - April 2013
Texas Army National Guard August 2006 - August 2012
Hyatt Regency Austin January 2009 - March 2011
Hyatt Hotels Corporation 2008 - March 2011
Starwood Hotels & Resorts Worldwide, Inc. May 2004 - May 2006
Hilton Worldwide January 2000 - May 2006
Skills
Hospitality Management, Recruiting, Leadership, Sales Management, Hotels, Hospitality, Hospitality Industry, Training, Sales, Banquets, New Business Development, Strategic Planning, Micros, Project Planning, Account Management, Management, Marketing, Event Management, Business Development, Negotiation, Strategy, Business Planning, Competitive Analysis, Time Management, Program Management, Business Strategy, Coaching, Team Building, Customer Satisfaction, Budgets, Contract Negotiation, Event Planning, Customer Service
Education
East Stroudsburg University of Pennsylvania 1983 — 1987
Bachelor of Science, Hospitality Management
South Eastern Academy 1986 — 1986
Hospitality Mgmt
Paulsboro High, Paulsboro NJ 1980 — 1983
College Prep
Diamond Resorts International February 2013 - Present
Keller Williams Realty-Lakewood Ranch January 2012 - June 2012
Prudential Real Estate Lakewood Ranch Florida January 2010 - December 2011
Tempus Resorts International March 2009 - December 2009
Wyndham Worldwide April 2006 - May 2007
Hyatt Hotels Corporation September 1993 - June 1997
Skills
Resorts, Real Estate, Sellers, Residential, Short Sales, First Time Home Buyers, Buyer Representation, Listings, Customer Service, Selling, Referrals, Sales, Marketing
Education
El Camino College 1980 — 1984
Accounting
Sinclair Broadcast Group July 1997 - Present
Clear Channel Communications November 1985 - July 1997
Hyatt Hotels Corporation June 1980 - November 1985
Sheraton February 1973 - June 1980
Skills
Advertising, Marketing, Sales, Mobile Devices, Networking, Radio, Digital Marketing, Media Planning, Social Media Marketing, Marketing Communications, Online Advertising, Email Marketing, Digital Media, Media Buying, Integrated Marketing, Direct Marketing, Copywriting, Marketing Strategy, Online Marketing, Social Media
Education
Eastern Washington University 1969 — 1973
Shadle Park High School 1966 — 1969
Port Royal Ocean Resort & Conference Center March 2014 - Present
Port Royal Ocean Resort November 2013 - March 2014
Port Royal Ocean Resort May 2013 - November 2013
Park Hyatt October 2010 - October 2011
Hyatt Regecy Long Island October 2009 - October 2010
Hyatt Regency Long Island September 2008 - October 2009
Hyatt Hotels Corporation October 2007 - September 2008
Hyatt Hotels and Resorts June 2007 - October 2007
MGM Hospitality May 2006 - August 2006
Navy Lodge June 2001 - May 2006
Education
Texas A&M University-Corpus Christi 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General and Accounting, Current GPA 3.8
East Carolina University 2003 — 2007
Bachelor of Science (BS), Hospitality Administration/Management
Hyatt Hotels Corporation January 2014 - Present
SmartSource Technical Staffing April 2012 - January 2014
Sword Ciboodle (formerly Graham Technology plc) June 2011 - April 2012
Riverside Publishing February 2009 - June 2011
CompuSystems Inc. April 2008 - December 2008
Axentis December 2007 - March 2008
CNI November 2005 - October 2007
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Software Documentation, Databases, Analysis, SDLC, Business Process, Visio, Management, User Acceptance Testing, Agile Methodologies, Software Project..., Unix, Project Management, User Experience, User Interface Design, Software Development, Vendor Management, SQL
Education
Milwaukee School of Engineering 1974 — 1977
Associate of Science (AS), Computer Engineering
Elmhurst College
Business Administration
Pacific Eagle (US) Real Estate Fund March 2014 - Present
MiraKind March 2014 - Present
Stanford Graduate School of Business August 2013 - January 2014
O2rism January 2012 - January 2014
Jones Lang LaSalle Hotels January 2011 - May 2012
Jones Lang LaSalle Hotels July 2007 - December 2010
Jones Lang LaSalle Hotels January 2003 - June 2007
Jones Lang LaSalle October 2003 - December 2004
LVMH July 2001 - February 2002
Hyatt Hotels Corporation 2000 - 2000
Skills
Market Analysis, Real Estate, real estate de, real estate trans, Due Diligence, real estate valuation, Investment Valuation, state-owned enterprise..., emerging market, Strategic Planning, Management, Start-ups, Contract Negotiation, Training, Public Speaking, Professional Services, Chinese, doing business in China, Greater China, mandarin, German, French, English, Cross-cultural, Hotels, Hotel Asset Management, Serviced Apartments, Residential Homes, China Business..., Appraisals, Mandarin, Emerging Markets, Market Research, Asset Management, Valuation, Real Estate Economics, Real Estate Development, Portfolio Management, Business Strategy, Analytical Skills, Investments, Strategy, International Real..., Corporate Real Estate, Private Equity
Education
Stanford Graduate School of Business 2012 — 2013
MS in Management - Sloan Fellow, Business Administration
Ecole Hôtelière de Lausanne 1999 — 2003
Bachelor of Science (BSc), International Hospitality Management, Business Economics, Graduated as Valedictorian, Summa cum Laude
Eberhard-Karls-Universität Tübingen 1998 — 1998
Propaedeuticum, Chinese Studies
Hotel Monteleone September 1993 - Present
Hyatt Hotels Corporation September 1984 - September 1993
Skills
Event Planning, Restaurant Management, Hotel Booking, Hotels, Event Management, Restaurants, Menu Development, Customer Service, Hotel Management, Pre-opening, Guest Service Management, Cost Control, Operations Management, Rooms Division, Tourism, Property Management..., Food, Hospitality Management
Education
Eastern Illinois University 1979 — 1984
Bachelor's degree, Political Science and Government
Hyatt Regency Grand Cypress December 2013 - Present
Hyatt Regency Orlando International Airport 1992 - December 2013
Hyatt Hotels April 1985 - March 1992
Hyatt Hotels Corporation 1977 - 1985
Skills
Hotel Management, Team Leadership, Community Outreach, Hospitality Management, Hospitality Industry, Hotels, Pre-opening, Resorts, Revenue Analysis, Hospitality, Rooms Division, Food & Beverage, Banquets, Front Office, Yield Management, Catering, Restaurants, Micros
Education
East Carolina University 1973 — 1977
BS, Parks, Recreation and Conservation
Kimpton Hotels & Restaurants August 2014 - Present
Kimpton Hotels & Restaurants August 2012 - August 2014
Kimpton Hotels & Restaurants May 2011 - August 2012
Kimpton Hotels & Restaurants September 2009 - August 2011
Hyatt Hotels Corporation December 2007 - June 2009
The Mansion on O Street June 2004 - October 2007
Skills
Training, Staff Development, Rooms Division, Front Office, Hospitality Industry, Hotel Management, Hotels, Hospitality, Hospitality Management, Property Management..., Hotel Booking, Guest Service Management, Customer Satisfaction, Tourism
Education
Elon University 2003 — 2007
BS, Business Administration with a concentration in Business Management
Elon University - Martha and Spencer Love School of Business 2003 — 2007
Bachelors of Science, Business Administration with a concentration in Management
Walt Whitman High School 1999 — 2003
Early Childhood Education and Teaching
Tourbillon a Company of The Swatch Group November 2014 - Present
The Ritz-Carlton South Beach August 2012 - October 2014
Grupo Experiencias Xcaret January 2012 - July 2012
El Dorado Casitas Royale July 2011 - December 2011
Aman Resorts March 2011 - July 2011
Mayakoba Residences September 2010 - February 2011
Mandarin Oriental Hotel Group August 2007 - August 2010
The Ritz-Carlton Hotel Company LLC 2003 - 2007
Hyatt Hotels Corporation April 2001 - November 2003
Four Seasons Mexico City December 1999 - March 2001
Skills
Hotels, Hospitality Industry, Food & Beverage, Restaurants, Wine
Education
Ecole Hôtelière de Lausanne 1994 — 1999
Diploma, Hotel Management
Hyatt Regency Phoenix January 2011 - Present
Hyatt Hotels 1989 - Present
Hyatt Hotels and Resorts 1989 - Present
Hyatt 1989 - Present
Hyatt Regency Orange County October 2004 - January 2011
Hyatt Hotels Corporation 1989 - 2009
Hyatt Regency Irvine May 2003 - October 2004
Hyatt Regency Phoenix June 1992 - May 2003
SmithBucklin October 1984 - June 1992
Skills
Meeting Planning, Hospitality Industry, Hotels, Hospitality Management, Convention Services, Revenue Analysis, Hospitality, Resorts, Hotel Management, Yield Management, Food & Beverage, Catering, Banquets, Trade Shows, Tourism, Front Office, Pre-opening, Event Management, Location Intelligence, Corporate Events, Contract Negotiation, Sales, Property Management..., Rooms Division
Education
Eastern Illinois University 1979 — 1981
BS, Marketing
John Q. Hammons Hotels & Resorts/ Cedar Rapids Marriott October 2013 - Present
Davidson Hotels & Resorts April 2012 - October 2013
Marriott International November 2007 - April 2012
Hyatt Hotels Corporation March 2006 - October 2007
Skills
Yield Management, Pre-opening, Banquets, Front Office, Property Management..., Hospitality, Event Management, Customer Service, Sales, Meeting Planning, Training, Food, Marketing, Contract Negotiation, Rooms Division, Time Management, Lodging, Trade Shows, Delphi, Revenue Forecasting, Negotiation, Corporate Events, Business Travel, Restaurant Management, Budgets, Forecasting, Cold Calling, Guest Service Management, Team Building, Fine Dining, Social Media Marketing, OnQ, Convention Services, Catering, Hotel Booking, Micros, Leisure, Menu Development, Opening Hotels, Event Planning, Hiring, Coaching, Account Management, Incentives, Tourism, Strategy, Opera, Inventory Management, Wedding Planning, Sales Presentations
Education
Eastern Michigan University
Hospitality Management
Crescent Hotels & Resorts September 2010 - Present
City of Houston August 2006 - September 2010
Hilton Houston Post Oak July 2003 - August 2005
Doubletree Hotel Nashville November 2001 - July 2003
Hilton Pittsburgh & Towers 2000 - 2002
Westin William Penn - Pittsburgh 1997 - 2000
Grand Traverse Resort and Spa 1997 - 1999
Hyatt Hotels Corporation 1994 - 1996
Skills
Meeting Planning, Hotels, Revenue Analysis, Hospitality Industry, Hospitality Management, Resorts, Catering, Hotel Management, Hospitality, Food & Beverage, Management, Yield Management, Leadership, Pre-opening
Education
University of Michigan 1987 — 1989
Eastern Kentucky University 1985 — 1987
Sigma International March 2014 - Present
Rehmann October 2010 - March 2014
UHY Advisors January 2005 - October 2010
Hyatt Hotels Corporation June 1999 - September 2004
Skills
Auditing, Tax, Financial Statements, Tax Research, Tax Returns, Budgets, Due Diligence, Finance, State Tax, S Corporations, Property Tax, CPA, Tax Preparation, GAAP, Management, Fixed Assets, Income Tax, Account Reconciliation, Corporate Tax, Tax Accounting, Financial Reporting, Accounting, ProSystem fx Tax, Cash Flow, Sarbanes-Oxley Act, Financial Analysis, Financial Accounting
Education
Eastern Michigan University 2003 — 2005
Masters of Science, Accountancy
Michigan State University 1993 — 1999
Bachelor of Arts, Eli Broad College of Business - The School of Hospitality
Ford Motor Company July 2000 - Present
Sommer-Allibert 1999 - 2000
Johnson Controls August 1993 - August 1999
Hyatt Hotels Corporation 1988 - 1991
Skills
Automotive, Global Sourcing, Strategic Sourcing, Supply Management, Supplier Negotiation, Low Cost Country..., Purchasing, Supply Chain Management, Components, Vehicles, JIT, APQP, Supply Chain, Procurement, Supplier Development, Kaizen, PPAP, Cross-functional Team..., Value Stream Mapping, Supplier Evaluation
Education
Eastern Michigan University 1993 — 1996
MBA
Hyatt Hotels Corporation June 2013 - Present
Concentrics Restaurant Group August 2012 - Present
Hilton Embassy Suites June 2008 - June 2009
Education
Wedding Planning Institute 2008 — 2008
Certification, Wedding and Event Planning, 4.0
Buffalo State College 2002 — 2006
Bachelor's degree, Hospitality and Tourism and Hotel Management, 3.4
Erie Community College 2000 — 2002
Certification, Culinary Arts/Chef Training, 3.8
Koroseal Hospitality Network/Koroseal Interior Products, LLC July 2008 - Present
Metro Wallcoverings June 2000 - June 2003
Hyatt Hotels Corporation March 1999 - June 2000
Skills
Hospitality Industry, Salesforce.com, FF, Sales Management, Hospitality, Account Management, Marketing, Customer Service, Sales, Budgets, Sales Operations, Hotels, New Business Development, Contract Negotiation, Trade Shows, Negotiation, Microsoft Office, Strategic Planning
Education
Eastern Illinois University 1988 — 1992
Bachelor's degree, Business Administration, Management and Operations
Eastern Illinois University 1988 — 1992
Bachelor's degree, Business Administration and Management, General
Hyatt Regency Hill Country Resort and Spa June 2011 - Present
Hyatt Hotels Corporation May 2008 - June 2011
Main Street Ventures September 2005 - February 2008
Education
Eastern Michigan University 2004 — 2007
B.S., Hotel and Restaurant Management
R.W. Smith & Co. July 2014 - Present
Hyatt Hotels Corporation August 2013 - July 2014
Element Miami International Airport March 2013 - September 2013
Marriott International January 2011 - March 2013
R. David Thomas Executive Conference Center May 2010 - November 2010
Kittrell Grocery May 2005 - June 2009
Skills
Hotels, Event Management, Event Planning, Customer Service, Hospitality, Resorts, Sales, Customer Satisfaction, Sales Process, Hospitality Management, Hospitality Industry, Revenue Analysis, Hotel Management, Food & Beverage, Meeting Planning, Front Office, Catering, Yield Management, Tourism, Banquets, Restaurants, Rooms Division, Time Management, Convention Services, Property Management..., Micros, Hotel Booking, Management, Sales Management
Education
East Carolina University 2006 — 2010
Bachelor's Degree, Hospitality Administration/Management
Emory University Goizueta Business School July 2014 - Present
Hyatt Hotels Corporation May 2015 - August 2015
Robotics based startup October 2013 - July 2014
Infosys October 2012 - May 2014
Infosys December 2010 - September 2012
Skills
SQL, Tableau, Microsoft Excel, Data Analysis, R, Strategy, Team Management, Problem Solving, Predictive Modeling, PowerPoint, Project Management, Requirements Gathering, IBM SPSS, Team Leadership, Leadership, Management, Cross-functional..., Core Java, Analytics, Consulting, Market Research, Cross-functional Team..., Microsoft Office, Business Analysis
Education
Emory University - Goizueta Business School 2014 — 2016
Master of Business Administration (M.B.A.)
Goa University 2006 — 2010
Bachelor of Engineering (B.E.), Electronics and Telecommunications
Hyatt Regency Cambridge September 2014 - Present
Hyatt Regency Cambridge February 2014 - September 2014
Hyatt Regency Boston October 2012 - February 2014
Hyatt Hotels Corporation 2012 - 2014
Hyatt Hotels Corporation 2012 - 2014
Hyatt Hotels Corporation 2012 - 2014
Porky Pete's BBQ July 2007 - November 2012
Mohegan Sun September 2011 - December 2011
Trump Soho Hotel June 2010 - July 2010
Skills
Hospitality, Customer Service, Hospitality Management, Microsoft Office, Front Office, Microsoft Word, Food & Beverage, Microsoft Excel, Banquets, Excel, Word, Customer Relations, Event Planning, Hotel Management, Event Management, MICROS, Hotels, Catering, Hospitality Industry
Education
Endicott College 2008 — 2012
Bachelor's of Science, Hospitality and Tourism Management, 3.46
Apicius: International School of Hospitality Management 2011 — 2011
Bachelor's degree, Hospitality Management
Shannon College of Hotel Management 2009 — 2009
Bachelor of Science, Hotel Mangement
Hyatt Hotels Corporation May 2014 - Present
Celergo LLC January 2012 - March 2014
Berry Plastics (fka Pliant Corporation) June 2007 - December 2011
Pliant Corporation November 2005 - June 2007
Pliant Corporation October 2004 - November 2005
Skills
Accounts Payable, Cash Management, Corporate Treasury, Corporate Finance, Forecasting, Bankruptcy, Accounting, Supervisory Experience, Raw Materials, Benchmarking, Profitability Analysis, Plastics, Manufacturing, Foreign Exchange...
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Masters, Accounting and Financial Management
Elmhurst College 2001 — 2004
Bachelors of Science, Mathematics
York High School 1996 — 2000
Diploma, General
GreenSky Credit January 2015 - Present
Walmart September 2014 - December 2014
Hyatt Hotels Corporation May 2014 - December 2014
Nexus-Indian Oaks Academy April 2011 - December 2013
Skills
Management, Leadership, Training, Customer Service, Retail, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
The Chicago School of Professional Psychology 2013 — 2015
Master of Arts (MA), Psychology, 3.51
Eastern Illinois University 2006 — 2010
Bachelor of Arts (B.A.), Mathematics
Hyatt Hotels Corporation October 2013 - Present
Hyatt Hotels Corporation June 2012 - April 2013
Hyatt Hotels Corporation October 2011 - August 2012
Hyatt Hotels Corporation June 2010 - October 2011
Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch October 2007 - June 2010
Skills
Hotels, Hotel Management, Hospitality Management, Front Office, Hospitality Industry, Hospitality, Rooms Division, Pre-opening, Resorts, Revenue Analysis, Micros, Food & Beverage, Yield Management, Property Management..., Banquets
Education
Eastern Washington University
Business Management, Business Administration and Management, General
Hyatt Hotels Corporation September 2009 - Present
Education
Eastern Illinois University 1998 — 2002
B.S., Hospitality Management
Brand USA May 2011 - June 2012
Ardent Hotel Advisors October 2005 - September 2010
Jenny Craig International January 2003 - July 2005
Best Western International October 1998 - September 2002
Doubletree Hotels and Resorts February 1996 - November 1998
Hyatt Hotels Corporation May 1975 - January 1996
Skills
Revenue Analysis, Hotel Management, Hotels, Resorts, Hospitality, Hospitality Industry, Budgets, Marketing, Sales, Sales Management, Marketing Strategy, Strategy, Yield Management, Event Management, Team Building, Pre-opening, Hospitality Management, Leadership, Front Office, Banquets, Restaurants, Rooms Division, Food & Beverage, Leisure, Direct Sales, Tourism, Catering, Management, Restaurant Management, Fine Dining, Meeting Planning, Property Management..., Convention Services, Recruiting, Strategic Planning, Hotel Booking, Lodging, Micros, Opening Hotels, Guest Service Management, Income Statement, P&L Management, Wine, OnQ, Menu Development, Hiring, Culinary Skills, Destination Marketing, Customer Satisfaction, Cost Control
Education
Eastern Illinois University 1964 — 1968
BS, Business
Hyatt Hotels Corporation January 1999 - Present
Education
Edinboro University of Pennsylvania
Bachelors, Hospitality
Merlin Entertainments Group November 2011 - Present
US Army June 2003 - Present
Hyatt Hotels Corporation February 2011 - December 2011
SeaWorld Parks & Entertainment June 2007 - February 2011
St. Petersburg Police Department June 2006 - January 2007
SeaWorld : Anheuser Busch Entertainment June 2004 - June 2006
Skills
First Aid, Cpr Certified, Investigations, Loss Prevention, Access Control, Security Training, Police, Physical Security, Security Operations, Firearms, Surveillance, Security Management, Tactics, Weapons, Personal Protection, Patrol, Military Experience, Military, Asset Protection, Security Clearance, Self Defense, AED, Weapons Training, Military Training, Military Logistics, CCTV
Education
St. Petersburg College 2006 — 2006
Certified Law Enforcement, Police Academy
University of South Florida 2004 — 2005
Criminology
Embry-Riddle Aeronautical University 2004 — 2004
Aerospace, Aeronautical and Astronautical Engineering
Southwest Maintenance and Janitorial September 2014 - Present
Rhino Property Management September 2013 - Present
Hyatt Hotels Corporation March 2007 - March 2015
Whole Hog Cafe, Inc. 2006 - 2007
Wilees Blues Bar April 2003 - October 2006
Marcello Management 2005 - 2006
Pink Adobe February 2001 - March 2003
Beesleys Services 1997 - 2002
Skills
Pre-opening, Fine Dining, Guest Satisfaction, Restaurant Management, Food & Beverage, Hospitality Management, Micros, Guest Service, Food Cost, Fidelio, Hospitality, Resorts, Food, Staff Training, Wine, Revenue Management, Restaurants, Hotels, Hiring, Wine Knowledge, Customer Service, Scheduling, Supervisory Skills, Customer Satisfaction, Team Building, Food Service, Hospitality Industry, Banquets, Hotel Management, Cuisine, Catering, Event Planning, Event Management, Menu Development, Front Office, Training, Marketing, P
Education
Kaplan
Real estate, Real Estate
El Camino College
Associate of Science (AS), Psychology
Hyatt Hotels Corporation May 2012 - Present
Group Health Cooperative June 2008 - Present
Hilton Worldwide March 2008 - Present
Group Health Cooperative November 2001 - Present
Skills
Food & Beverage, Customer Service, Hospitality, Restaurants, Cooking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Time Management, Leadership, Outlook, Front Office, Data Entry, Process Scheduler, Customer Satisfaction, Cpr Certified, Inventory Management, Teamwork, Team Building
Education
University of Washington 2007 — 2010
Bachelor of Arts (B.A.), Geographic Information Science and Cartography
Seattle Central Community College 2002 — 2004
Associate of Science (A.S.), Specialty Desserts and Breads Program
Edmonds Community College 1999 — 2001
Associates of Technical Arts Degree, Culinary Arts/Chef Training
Wayne T Fellows, Inc. June 2006 - Present
Hyatt Hotels Corporation June 1986 - June 2006
McDonald's Corporation 1983 - 1986
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, English, Windows, Budgets, Strategic Planning, Research, Access, Administration, Human Resources
Education
Eastern Kentucky University 1979 — 1983
Mathematics
Powell County High School 1977 — 1979
TDECU September 2013 - Present
Vericrest Financial - now Caliber Home Loans May 2011 - May 2013
ProBuild Holdings August 2009 - March 2010
Hyatt Hotels Corporation April 1999 - February 2009
Skills
Payroll, ADP Payroll, ADP HRB, ADP ReportSmith, PeopleSoft, Garnishments, Auditing, Training, Accruals, ADP E-Time, Payroll Analysis, Payroll Conversions, Human Resources, Finance, Payroll Shared Services, Process Improvement..., Recruiting, ADP ezLaborManager, ADP PC Payroll, ADP Enterprise, Hiring, ADP Payforce, Benefits Management, Payroll Manual..., Taxations, ADP IPP, Sarbanes-Oxley, Terminations, Performance Reviews, Customer Service, I-9 Compliance, W-2, Pay, Employee Training, Time Management, Bonus Programs, ADP Timesaver, Time, GAAP, Employee Benefits, Management, HRIS, Benefits Administration, Employee Relations, ADP GL Interface, Process Improvement, Onboarding, Performance Management, Applicant Tracking..., Risk Management
Education
Thomas Nelson Community College 1993 — 1997
Accounting and Business Management
Elmira Business Institute 1987 — 1989
Diploma, Legal Administration
Hyatt Hotels Corporation April 2013 - Present
Marriott International January 2013 - June 2013
Skills
Culinary Education
Education
Edmonds Community College 2010 — 2013
Ryder Supply Chain Solutions May 2014 - Present
CEVA Logistics January 2009 - May 2014
Hyatt Hotels Corporation July 1998 - December 2008
Target April 1995 - May 1997
Skills
Communication, International Shipping, Material Handling, Employee Training, Creative Problem Solving, Safety Management...
Education
Elmhurst College 1997 — 2000
Bahelor of Arts, Public Relations, Advertising, and Applied Communication