Hyatt Hotels Corporation
Industry: Hospitality company
DescriptionHyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury hotels, resorts, and vacation properties. The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. Customer service: 0845 888 1234 Headquarters: Chicago, Illinois, United States CEO: Mark Hoplamazian (Dec 2006–) Parent organization: Global Hyatt
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Hyatt Hotels Corporation Employees
Verizon Wireless April 2015 - Present
Hilton Worldwide March 2013 - April 2015
Hyatt Hotels Corporation June 2013 - July 2013
Vector Marketing May 2012 - March 2013
Management and Information Services January 2011 - December 2011
Skills
Sales, Customer Service, Teamwork, PowerPoint, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Public Speaking, English, Windows, Event Planning, Team Leadership
Education
Colorado State University 2009 — 2014
Bachelor of Applied Science (B.A.Sc.) Minor in Business, Hospitality Administration/Management
Hyatt Hotels Corporation February 2015 - Present
LUSH FRESH HANDMADE COSMETICS North America November 2013 - January 2015
Radio Disney October 2012 - November 2014
The Ohio Center for Broadcasting February 2012 - March 2013
Radio Disney January 2008 - September 2012
Admit One DJs 2011 - February 2012
Charlotte Russe May 2009 - January 2011
Skills
Social Networking, Event Planning, Social Media, Marketing, Email Marketing, Facebook, Event Management, Social Media Marketing, Advertising, Wedding Planning, Publicity, Sales, Training, Weddings, Day Of Coordination, Theme Events, Graphic Design, Wedding DJ, Marketing Communications, Public Relations, Customer Service, Blogging, Press Releases, Microsoft Office, Leadership, Photoshop, Time Management, Web Design, Marketing Strategy, Sponsorship, PowerPoint, Online Advertising, Online Marketing, Digital Media, Management, Entertainment, Radio, Integrated Marketing, Microsoft Excel, Microsoft Word
Education
Columbia College Chicago 2007 — 2009
Bachelor of Arts (B.A.), Marketing Communications
Moraine Valley Community College 2005 — 2007
Associate of Arts (AA)
US Navy November 2007 - Present
Hyatt Hotels Corporation July 2002 - January 2005
Skills
Microsoft Excel, Leadership, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Project Management, Human Resources, Security, Instructor-led Training, Military, Military Training, Military Affairs, Training, Special Operations, Command, Navy, Military Operations, Operational Planning, National Security, DoD
Education
Columbia Southern University 2013 — 2015
Master of Business Administration (MBA), Human Resources Management and Services, 3.49
Columbia Southern University 2011 — 2013
Bachelor of Science (BS), Human Resources Management and Services, 3.6 Cum Laude
Excelsior College 2010 — 2011
Associate's degree, Business Administration and Management, General, 3.3
LinkedIn October 2013 - Present
PayPal January 2008 - October 2013
PayPal October 2006 - January 2008
Hyatt Hotels Corporation December 2005 - October 2006
Skills
Leadership, Call Centers, Forecasting, Workforce Management, Training, Team Building, Process Improvement, Data Analysis, Vendor Management, Strategy, Workforce Planning, Team Management, Microsoft Office, Microsoft Excel, Project Management, Business Analysis, Business Process...
Education
College of Saint Mary 2009 — 2010
Master in Organizational Leadership, Organizational Leadership
University of Nebraska at Omaha 2002 — 2008
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Hyatt Hotels Corporation September 2015 - Present
Hyatt Hotels Corporation December 2013 - September 2015
Hyatt Hotels Corporation September 2013 - December 2013
Hyatt Hotels Corporation January 2012 - September 2013
Hyatt Hotels Corporation March 2010 - January 2012
Hyatt Hotels Corporation June 2008 - March 2010
Skills
Hospitality Management, Hotel Management, Hotels, Micros, Hospitality Industry, Front Office, Property Management..., Hospitality, Resorts, Food & Beverage, Opera, Rooms Division, Banquets, Revenue Analysis, Pre-opening, MICROS
Education
College of DuPage
Hotel & Lodging Management
Hyatt Hotels Corporation May 2014 - Present
Career Education Corporation January 2014 - March 2014
Career Education Corporation October 2012 - December 2013
Career Education Corporation April 2010 - October 2012
Career Education Corporation December 2008 - April 2010
Career Education Corporation December 2007 - December 2008
Career Education Corporation June 2006 - December 2007
Skills
SharePoint, Technical Support, Active Directory, PeopleSoft, Windows Server, Software Documentation, XP, Microsoft Exchange, System Administration, Windows 7, Troubleshooting, Servers, Microsoft Office, Networking, Call Centers, Computer Hardware, Windows XP, SQL, Databases, Microsoft SQL Server, Windows, HTML, Unix, ServiceNow, Business Analysis, JavaScript
Education
Colorado Technical University 2013 — 2015
Bachelor's Degree, Information Technology - Web Development
Colorado Technical University-Online 2008 — 2010
Associate's of Science in Information Technology, Software Engineering
Monster Energy December 2014 - Present
Monster Energy May 2014 - December 2014
Garrett Haberman July 2013 - May 2014
Brand Embassy Ltd. November 2012 - July 2013
Elephant Traffic January 2011 - November 2012
Anheuser-Busch InBev November 2007 - January 2011
Hyatt Hotels Corporation November 2005 - November 2007
Skills
Customer Service, Sales Management, Key Account Management, Online Traffic, Beverage Industry, Hospitality Industry, Negotiation, Marketing, Sales Operations, Business Development, Start-ups, Management, Sales, Online Advertising, Strategy, BTL Activations, Advertising, New Business Development, Social Media, Online Marketing
Education
Colorado State University 2001 — 2005
Bachelor of Arts, Social Sciences
Global Partners LP September 2015 - Present
Brigham and Women's Hospital August 2014 - August 2015
Office Team, a Robert Half Co. April 2013 - August 2014
Dana-Farber Cancer Institute 2010 - March 2014
National Park Service July 2013 - July 2013
AppOrchard LLC June 2011 - November 2012
Acton-Boxborough Regional High School 2009 - 2010
Auslandsgesellschaft Intercultural Academy GmbH, Volkshochschule Dortmund 2004 - 2007
MICHELLE'S Etwas für Haus, Garten und Seele 1999 - 2004
Hyatt Hotels Corporation 1980 - 1983
Skills
Research, Event Planning, PowerPoint, Program Management, Management, Nonprofits, Volunteer Management, Microsoft Office, Office Management, Customer Service, Community Outreach, Creative Problem Solving, Healthcare, Philanthropy, Program Development, Newsletters, Outlook, Intercultural..., Visual Merchandising, Meeting Scheduling, Budgets, Teamwork, Able to Anticipate..., Organizational..., Outstanding..., Self-motivated, Intercultural Business..., Staff Training, Hiring, Language Teaching, Online Training, Common Sense, Highly Adaptable, Intuitive, Listening Skills, Observant, Setting Priorities, Follow-up, Follow-through, Scheduling, Fluent in German, Budget Conscious, Financial Foreca, Qualifying Prospects, Library Skills, Accounts..., Start-ups, Business Development, MS Outlook, Time Management
Education
Columbus College of Art & Design
Illustration, Advertising Design
New England School of Art and Design
Interior Design
Best shot Photo booths June 2013 - Present
Freelance Event Coordinator January 2007 - Present
Western National Group January 2013 - August 2013
Greystar/GHP Management May 2009 - June 2011
T-Mobile March 2008 - May 2009
Romano's Macaroni Grill March 2001 - May 2008
Velvet Rope Events 2007 - 2008
Hyatt Hotels Corporation March 2005 - May 2007
Skills
People Management, Task Management, Sales Operations, Hospitality, Customer Service, Sales, Hospitality Management, Front Office, Food & Beverage, Customer Satisfaction, Hotels, Revenue Analysis, Restaurants, Event Planning, Event Management, Training, Time Management, Customer Retention, Marketing
Education
University of Phoenix 2008 — 2011
BA, Hospitality Management
College of the Canyons 2003 — 2008
AA, Transfer Studies
William S. Hart High School 1999 — 2003
HS Diploma, Transfer Studies
Starwood Hotels & Resorts Worldwide, Inc. August 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. August 2012 - August 2013
Sugar Bay Resort and Spa September 2011 - August 2012
The Peabody Orlando February 2010 - September 2011
Hyatt Hotels Corporation January 2007 - February 2010
Park Hyatt 2008 - 2008
The Walt Disney Company August 2004 - January 2007
Starwood Hotels & Resorts Worldwide, Inc. May 2005 - August 2005
Bubba Gump Shrimp Co. 2005 - 2005
Skills
Contract Negotiation, Social Media, Social Networking, New Business Development, Account Management, Marketing Strategy, Microsoft Office, Mentoring, Online Marketing, Databases, Hospitality, Innovation, PowerPoint, Planning, Teamwork, Writing, Cake Decorating, Project Planning, Social Media Marketing, Sales, Hotels, Catering, Revenue Analysis, Food & Beverage, Hospitality Management, Convention Services, Management, Banquets, Online Advertising, Event Management, Resorts, Hospitality Industry, Tourism, Sales Management, Hotel Management, Yield Management, Recruiting, Meeting Planning, Trade Shows, Marketing, Training, Corporate Events, Restaurants, Pre-opening, Lodging, Guest Service Management, Event Planning, Incentives, Opening Hotels, Delphi
Education
Colorado State University 2015 — 2017
Master of Business Administration (MBA), MBA - Computer Information Systems and Project Management
Michigan State University 2002 — 2006
Hospitality Business, Business and Dance
Michigan State University 2002 — 2006
B.A., Hospitality Business
Hyatt Hotels Corporation August 2015 - Present
Illinois Woman's Press Association May 2011 - Present
Freelance May 2002 - Present
Apex Systems June 2015 - July 2015
Signal ™ June 2013 - June 2015
Talcott Publishing January 2012 - June 2013
The Chicago Collection magazine January 2010 - November 2012
Sisters of Mercy of the Americas July 2009 - May 2010
Sprectrem Group May 2007 - July 2009
GES Exposition Services May 2006 - May 2007
Skills
Financial Writing, Interviewing, InDesign, Publishing, Book Reviews, Microsoft Office, Blogging, Online Writing, Marketing Communications, Social Media Marketing, writing, Writing, Website Conversion, Editing, Copywriting, Copy Editing, SEO copywriting, Editorial
Education
Columbia College 2004 — 2008
MFA
University of Iowa 1992 — 1996
BA
Benet Academy 1988 — 1992
DFS, LVMH May 2013 - Present
Martin & MacArthur January 2013 - April 2013
Martin & MacArthur November 2012 - January 2013
THOMAS SABO 2010 - 2013
DFS, LVMH March 2012 - November 2012
Landmark Signature Branding June 2009 - March 2012
Lingnan Group - Garden Hotel Guangzhou January 2009 - May 2009
Ishigaki City Government August 2005 - August 2007
Hyatt Hotels Corporation February 2005 - June 2005
Pacific Beach Hotel February 2005 - June 2005
Skills
Marketing, Event Management, Customer Service, Product Development, Sales, Logistics, Global Sourcing, Wholesale, Store Management, Linguistics, Social Media, Marketing Strategy, Market Research, Marketing Communications, Event Planning, Public Relations, Customer Experience..., Process Simulation, Japanese, New Business Development, Merchandising, Management, Training, Entrepreneurship, Recruiting, Retail
Education
Sun Yat-Sen University 2008 — 2009
MBA
University of Hawaii - Shidler College of Business 2007 — 2009
MBA
Colorado State University 2000 — 2004
BA
Kansai Gaidai University 2002 — 2003
Asian Studies Certificate
Hilo High School 1996 — 2000
Board of Education Recognition Diploma
MillerCoors September 2015 - Present
MillerCoors June 2015 - September 2015
Colorado State University June 2014 - June 2015
Ovations Food Services, LP August 2013 - May 2015
Hyatt Hotels Corporation May 2008 - July 2013
Ovations Food Services, LP August 2006 - June 2007
Skills
Speak French, Fine Dining, Culinary Skills, Food & Beverage, Hospitality Management, Banquets, Menu Development, Catering, Restaurants, Cuisine, Restaurant Management, Food Safety, Chef, Menu Costing, Food, Cooking, Recipes, Customer Service, Pre-opening, Hospitality, Hotels, Hospitality Industry, Leadership, Hotel Management, Beer, Management
Education
Colorado State University 2013 — 2015
Bachelor of Science (BS), Fermentation Science and Technology
Johnson and Wales University 2007 — 2008
Associates Degree, Culinary Arts
Colorado State University 2002 — 2006
BS, Restaurant and Resort Management
Gartner November 2013 - Present
Marriott International October 2007 - November 2013
Marriott International May 2007 - October 2007
Hyatt Hotels Corporation December 2006 - May 2007
Skills
Customer Service, Problem Solving, Financial Reporting, Staff Development, Productivity, Operating Systems, Customer Satisfaction, Leadership, Recruiting, Management, Interviews, Purchasing, Revenue Analysis, Front Office, Hospitality, Microsoft Office, Property Management..., Sales, Hotels, Hotel Management, Time Management, Budgets, Micros, Pre-opening, Hospitality Industry, Hospitality Management, Resorts, Rooms Division, Food & Beverage
Education
College of Mount Saint Vincent 2003 — 2007
Bachelor of Science (BS), Management of Orginazations
Hyatt Hotels Corporation July 2015 - Present
Hyatt Hotels Corporation March 2014 - Present
Four Corners Tavern Group August 2011 - February 2013
Lexus Of Orland May 2009 - August 2011
Skills
Marketing, Management, Customer Service, Customer Satisfaction, Hiring, Coordinating Events, Training, Social Media, Event Management, Event Planning, Food, Hospitality, Hospitality Industry, Hospitality Management, Resorts, Sales, Social Networking, Time Management, Food
Education
Columbia College Chicago 2008 — 2013
Cone Health August 2015 - Present
Denver Health October 2014 - June 2015
Kaiser Permanente October 2012 - October 2014
Francis Heights April 2012 - September 2012
Hyatt Hotels Corporation September 2007 - December 2011
Skills
Customer Service, Front Office, Fast-paced, Budgets, Office Management, Administrative..., Bilingual-English/Spanis..., Self-driven, Multitasking Skills, Microsoft Office, Administrative..., Time Management, Interpreting, Translation, Multilingual, Foreign Languages, Language Services, Spanish, Linguistics
Education
Community College of Aurora 2014 — 2014
Interpretation and Traslation Certificate, Language Interpretation and Translation, 4.0
Spring Institute 2013 — 2013
Medical Interpreter Certificate, Language Interpretation and Translation, 90/100
Universidad Tecnologica Equinoccial 2001 — 2007
Bachelor of Science (BS), Hotel/Motel Administration/Management, 9.2/10
Interior Design August 2013 - Present
Freelance work 2009 - 2013
CenterPoint Properties January 2006 - January 2009
CenterPoint Properties January 2001 - January 2006
CenterPoint Properties 1998 - 2001
Hyatt Hotels Corporation 1996 - 1998
Skills
AutoCAD, Graphic Design, InDesign, Photoshop, SketchUp, Mac & PC platforms, HTML, Illustrator, Interior Design, Space Planning, Web Design, Concept Design, 3D Studio Max, Lighting Design, Drawing, Management, Budgets, Sustainable Design
Education
College of DuPage 2013 — 2016
Associate of Arts (A.A.), Interior Design
DePaul University
Web Designer Certification Program
Northern Illinois University 1993 — 1996
Bachelor of Arts, Fine/Studio Arts, General
The Estée Lauder Companies Inc. September 2014 - Present
Hospital for Special Surgery June 2010 - September 2012
Seton Hall University September 2009 - June 2012
Prudential Financial June 2011 - August 2011
Hyatt Hotels Corporation 2010 - 2010
Skills
Investments, Financial Analysis, Fixed Income, Equities, Bloomberg, Financial Modeling, Portfolio Management, Equity Research, Valuation, Hedge Funds, Finance, Asset Management, Mutual Funds, Derivatives, Bloomberg Terminal, Investment Banking, Capital Markets, Wealth Management
Education
Seton Hall University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Finance, Management
Columbia University in the City of New York 2012 — 2014
Chaminade High School 2004 — 2008
Hermantown Area Chamber of Commerce December 2014 - Present
HTK Marketing Communications June 2013 - November 2014
Sheraton Duluth Hotel July 2009 - June 2013
Sheraton Duluth Hotel February 2008 - July 2009
HelmsBriscoe 2005 - 2007
Hyatt Hotels Corporation 1992 - 1995
Skills
Revenue Analysis, Hospitality Management, Restaurants, Hospitality Industry, Hotel Management, Hotels, Food & Beverage, Customer Service, Resorts, Menu Development, Hospitality, Coaching, Management, Catering, Event Management, Pre-opening, Event Planning, Public Speaking, Strategic Planning, Team Building, Public Relations, Front Office
Education
College of Saint Mary
New York Life December 2003 - Present
Hyatt Hotels Corporation June 2000 - December 2003
Skills
Retirement Planning, Annuities, Long Term Care, Disability Insurance, Life Insurance, Estate Planning, Fixed Annuities, Long-term Care, IRAs, Retirement, Employee Benefits, Investments, Term Life Insurance, Financial Services, 401k Rollovers, Mutual Funds, Investment Strategies, Insurance, Asset Allocation, Investment Advisory, Small Business, Strategic Financial..., Wealth Management
Education
Colorado State University 1997 — 2000
Bachelor of Science (BS), Natural Resource Recreation and Tourism
Battle Mountain High School 1991 — 1995
Colorado Mesa University
San Diego County Sheriff October 2014 - Present
County of San Diego April 2013 - Present
San Diego County Sheriff February 2014 - October 2014
Hyatt Hotels Corporation March 2011 - February 2014
Hyatt Hotels Corporation November 2009 - March 2011
Hyatt Hotels Corporation October 2007 - November 2009
Skills
Hospitality Industry, Front Office, Rooms Division, Hospitality Management, Hotel Management, Micros, Hotels, Resorts, Property Management..., Hospitality, Pre-opening, Customer Service, Guest Recovery, Inventory Management, Rooms Division..., Training, Payroll, Microsoft Office, Guest Service Management, Supervisory Skills
Education
University of Massachusetts Boston 2007 — 2009
Bachelor of Arts (B.A.), Criminal Justice
College of the Desert 2001 — 2007
Associate of Science (A.S.), Administration of Justice
Dr. Nancy Hsieh, DDS-Pediatric Dental January 2014 - Present
Dr. Mohamed Ali, D.D.S. Center for Dental Medicine May 2012 - April 2014
Hyatt Hotels Corporation February 2011 - June 2012
Family Dental January 2012 - May 2012
Skills
Digital X-ray, Dentrix, Quality Patient Care, Patient Education, Communication, Dental Assisting, Appointment Scheduling, Typing, Multitasking Skills, Invisalign, Impressions, Cpr Certified, CEREC, Friendly Personality, Learning Quickly, Coronal Polishing, CPR Certified, Customer Service, Dentistry, Public Speaking, Restorative Dentistry, Surgery
Education
College of San Mateo 2011 — 2012
Certificate of Completion, Dental Assisting/Assistant
University of California, Davis 2004 — 2008
Bachelor of Arts (B.A.), History/ Spanish
Embassy Suites Loveland August 2010 - Present
Hilton Fort Collins November 2008 - July 2010
Hyatt Hotels Corporation June 2008 - November 2008
Skills
Business Management, Human Resources, Financial Analysis, P&L Responsibility, Customer Service..., Team Leadership, Problem Solving, Employee Relations, Strategic Planning, Operations Management, Training, Recruiting, Labor Management, Accounting, Office Management, Multi Tasking, Management
Education
Colorado State University 2004 — 2008
Bachelor of Science, Restaurant and Resort Management
Lovejoy Inc March 2011 - Present
Brinks Home Security July 2007 - September 2010
United States Air Force July 2003 - July 2009
Hyatt Hotels Corporation January 2006 - July 2007
Skills
Customer Service, Customer Satisfaction, Cisco Technologies, VMware, Leadership, Sales Management, Troubleshooting, Network Security, Microsoft Office, Management, Training, Team Building, Active Directory, Process Improvement, Telecommunications, Cross-functional Team..., Servers, Microsoft Exchange, Networking, DNS, Technical Support, Hardware, Virtualization, VMware ESX, VPN, SharePoint, Switches
Education
College of DuPage 2009 — 2012
Associate, Business Administration
Community College of the Air Force 2004 — 2009
Associate, Communications Information Technology
St. Michaels Catholic Church September 2014 - Present
Good Samaritan Society February 2014 - Present
Good Samaritan Society February 2014 - Present
Sioux Falls CASA January 2009 - January 2015
Sanford Health March 2010 - February 2014
Gannett September 2007 - February 2009
SONIFI Solutions/Lodge Net August 2004 - August 2007
HSBC/House Hold Credit September 2003 - October 2004
Hyatt Hotels Corporation 2002 - 2003
Shelter Corporation March 2000 - March 2002
Skills
Medical Billing, HIPAA, Medicare, Medicaid, Health Insurance, Analysis, Law, Paralegal, Hospital Revenue Cycle, Healthcare Management, Healthcare Information..., Medical Terminology, Legal Research, Legal Writing, Change Management, Organizational..., Fair Housing, Private Investigations, Skip Tracing, Bankruptcy, Accounts Receivable, Account Management, Credit Analysis, Child Abuse Prevention, Child Advocacy, Section 8, A/R collections, Financial Analysis, Court Proceedings, Property Management, Hotel Management, Meeting Planning, Liasoning, EMR, Human Resources, Customer Service
Education
NAU Howard D. Buckingham Graduate School 2009 — 2012
Master's degree, Management/Healthcare, 4.0
National American University 2004 — 2009
Bachelor's degree, Paralegal
Colorado Mountain College Vail, Co 1993 — 1994
Psychology, 4.0
Colorado Mesa University 1992 — 1993
Psychology
Southern Shores Realty May 2011 - Present
Stampin Up! Demonstrator 2010 - 2011
Stampin' Up! January 2008 - 2010
Hyatt Hotels Corporation 1981 - 2006
USNA - Catering/Design Officiers Cub September 2000 - June 2004
Skills
Customer Service, Microsoft Office, Budget, Microsoft Word, Microsoft Excel, Event Management, Online Advertising, Project Management, Purchasing, Management, Inventory Management
Education
Concord University
Travel Industry Management, Hotel, Motel, and Restaurant Management
George Mason University
Travel Industry Mgt-Hotel Mgt
Finn Partners November 2012 - Present
Hyatt Hotels Corporation April 2012 - September 2012
Willamalane Park and Recreation October 2011 - January 2012
Jinwol Elementary School August 2010 - August 2011
Willamalane Park and Recreation District September 2009 - July 2010
Willamalane Park and Recreation District November 2006 - June 2010
Allen Hall Public Relations January 2009 - June 2009
University of Oregon January 2006 - June 2009
Target October 2004 - November 2006
Skills
Writing Skills, Social Media..., Social Networking, Facebook, Public Relations, Writing, Research, Social Media Marketing
Education
University of Oregon 2006 — 2009
Bachelor's degree, Public Relations
Concordia University-Portland 2003 — 2004
Undergrad, English
Grand Hyatt New York August 2014 - Present
Andaz Wall Street September 2012 - August 2014
Andaz Wall Street September 2011 - September 2012
Hyatt Hotels Corporation October 2010 - September 2011
Hyatt Hotels Corporation January 2009 - January 2011
Ocean Hills Church April 2009 - October 2009
Calvary of Albuquerque September 2005 - April 2009
M88 Radio September 2002 - April 2009
M88 and KNKT Radio September 2002 - April 2009
Skills
Hospitality Industry, Hotels, Hospitality, Opera, Customer Satisfaction, Hotel Management, Resorts, Property Management..., Micros, Front Office, Hospitality Management, Rooms Division, Customer Service
Education
The University of New Mexico 2002 — 2003
College of Charleston 2001 — 2001
Hilton Head High School
Hyatt Hotels Corporation February 2015 - Present
Needle November 2014 - February 2015
U-Haul International, Inc. May 2014 - October 2014
TRC Staffing Services October 2006 - August 2014
Shuping, Morse & Ross, LLP January 2012 - August 2012
Sweet Expressions Candy Bouquet September 2004 - July 2011
Skills
Administrative..., Paralegals, Receptionist Duties, Data Entry, Real Estate, Team Building, Customer Service, Talent Acquisition, Human Resources, Training, Sales, Leadership, Time Management, Microsoft Office, Management
Education
Colorado Technical University-Online 2009 — 2011
Associate of Science (A.S.), Paralegal Studies
Kaplan University-Davenport Campus 2007 — 2009
Legal Studies, General
Meridian Kiosks, LLC July 2009 - August 2013
Magnolia Inn December 2007 - July 2009
Guest Data Systems August 1990 - August 2007
Guest Quarters Hotels August 1986 - August 1990
Adam's Mark Hotels April 1981 - August 1985
San Franciscan Hotel February 1979 - April 1981
Hyatt Hotels Corporation April 1978 - February 1979
Marriott Hotel October 1973 - October 1976
Education
San Francisco State University
Certificate, Client/Server Networking
School of Applied Avionic Sciences 1973 — 1973
Certificate, Avionics Systems Specialist
Contra Costa College 1970 — 1972
Classes, Accounting
PolyScience December 2010 - August 2013
Hyatt Hotels Corporation July 2008 - December 2010
Blue Duck Tavern July 2008 - December 2010
Broadway Cellars October 2006 - May 2008
The Cooking and Hospitality Institute June 2006 - December 2006
ENERGY Productions February 1996 - June 2005
Skills
Menu Development, Cooking, Restaurants, Inventory Management, Recipes, Food, Food Service, Purchasing, Wine, Hotels, Hiring, Customer Service, Event Management, Food & Beverage, Event Planning, Food Safety, Hospitality, HACCP, Fine Dining, Cuisine, Baking, Food Industry, Food Writing, Customer Satisfaction, Recipe Testing, Beer, Butchery, Sanitation, Chef, Ingredients, Culinary Skills, Food Preparation, Craft Beer, Brewing, micro brewing, Nano Brewing, Brewery Management, Homebrewing, Beer Science, Brewery Set Up, Food Photography, Photography, Food Styling, Customer Relations, Staff Training, Social Media, Culinary Education, Catering
Education
The Cooking and Hospitality Institute of Chicago 2005 — 2005
Associate of Applied Science, Culinary Arts
Columbia College Chicago 1997 — 2001
Bachelor of Arts, Marketing Communications
Hilton Norfolk The Main July 2014 - Present
Hyatt Hotels Corporation June 2013 - July 2014
Hyatt Hotels Corporation January 2012 - May 2013
Hilton Virginia Beach Oceanfront October 2008 - December 2011
Gold Key/PHR Hotels & Resorts February 2005 - October 2008
Russell Realty January 2004 - February 2005
Skills
Hospitality, Convention Services, Hospitality Industry, Leadership, Sales, Revenue Analysis, Hotel Management, Hotels, Hospitality Management, Yield Management, Resorts, Front Office, Pre-opening, Banquets, Food & Beverage, Tourism, Meeting Planning, Rooms Division, Catering, OnQ, Time Management, Restaurants, Hotel Booking
Education
Colorado State University 2000 — 2004
BS, Hospitality & Tourism
Atria Senior Living 2000 - 2003
Norwegian Cruise Line 1993 - 2000
Hyatt Hotels Corporation 1987 - 1993
Hyatt Hotels Corporation 1980 - 1987
Hyatt Hotels Corporation 1973 - 1980
Hotel Claridge 1971 - 1973
Skills
Hotel Management, Opening Hotels, Cruises, Luxury Cruise, Cruising, Food & Beverage, Food Service Operations, German, French, Spanish, English, Assisted Living, Hospitality, Hospitality Management, Hospitality Industry
Education
Northwestern University - Kellogg School of Management 1992 — 1992
Columbia University - Columbia Business School 1982 — 1982
Hotelfachscule Wien 1965 — 1968
Hotel & Catering Management
Hyatt Hotels Corporation October 2012 - August 2014
Hyatt Hotels Corporation October 2011 - October 2012
Hyatt Hotels Corporation April 2009 - October 2011
Hyatt Hotels Corporation September 2006 - March 2009
Hyatt Hotels Corporation June 2006 - September 2006
Skills
Food & Beverage, Hotels, Banquets, Hospitality, Training, Hotel Management, Hospitality Management, Event Management, Team Building, Event Planning, Customer Service, Employee Relations, Leadership Development, Coaching, Teamwork, Inventory Management, PowerPoint, Payroll, Hospitality Industry, Catering, Menu Development, Resorts, Restaurants
Education
Colorado State University 2002 — 2006
Restaurant, Resort Managment, Hospitality
Wheat Ridge High School 1998 — 2002
CelereTech, Inc January 2009 - Present
Hyatt Hotels Corporation December 2013 - October 2014
Xenophonix Technology Consultants June 2008 - December 2008
Grayslake Community High School District 127 May 2002 - June 2008
Skills
Windows Server 2008, Windows Server 2003, Windows 7, Microsoft Office, Microsoft Technologies, Windows XP Professional, MCSE, VoIP, Hosted VoIP, Email Encryption, Email Archiving, Email Solutions, Network Security, Microsoft Exchange, Networking, Integration, Hyper-V, System Deployment, Windows, Servers, Active Directory, Laptops, Disaster Recovery, Information Technology, Virtualization, Network Administration, Firewalls, LAN-WAN, IT Management, System Administration, Operating Systems, Technical Support, Network Design, Telephony, Sonicwall, IP, Hardware, Managed Services, Troubleshooting
Education
College of Lake County 2007 — 2008
Cisco, Cisco Network Academy
Colorado Technical University 2005 — 2006
BSBA, Business Administration, 4.0
Exelon October 2014 - Present
Exelon June 2012 - October 2014
Discover Financial Services October 2011 - June 2012
Insight May 2010 - October 2011
Hyatt Hotels Corporation March 1997 - July 2009
College of DuPage March 2002 - May 2007
Wyndham Hotel April 1996 - March 1997
Skills
Vendor Management, Project Management, Process Improvement, Program Management, Business Analysis
Education
DeVry University-Illinois 2012 — 2013
Bachelor of Technology (B.Tech.)
College of DuPage 1985 — 1987
A.A.S.
American Hotel Register Company March 2015 - Present
Northwestern University April 2014 - Present
Hyatt Hotels Corporation July 2014 - February 2015
Lycee Francais de Chicago September 2008 - June 2014
Ilog/IBM January 2006 - August 2008
Cap Gemini Ernst & Young January 2003 - December 2005
Capgemini January 1999 - December 2002
Cap Gemini Ernst & Young January 1999 - December 2000
Ross Systems January 1997 - December 1998
Ross Systems July 1994 - December 1996
Skills
Strategic Planning, Outsourcing, Program Management, Project Planning, SDLC, Business Analysis, Training, Project Management, Offshoring, Start-ups, Management Consulting, Telecommunications, Management, CRM, Vendor Management, Risk Management, Strategy, Cross-functional Team..., Business Process..., IT Strategy, Business Development, Operations Management, Contract Negotiation, Account Management, Budgets, Team Leadership, Business Strategy, Pre-sales, Requirements Analysis, Leadership, Team Management, Six Sigma, Change Management, Analysis, Process Improvement, Integration, Enterprise Software, Cloud Computing, Software Project..., Business Process, Consulting, Governance, IT Management, Software Development, Networking, Product Management, Marketing, Business Intelligence, Testing, SaaS
Education
Purdue University - Krannert School of Management 2004 — 2005
MBA, International Executive
ESCP Europe 2004 — 2005
MBA, International Executive
Conservatoire National des Arts et Métiers 1990 — 1995
Postgraduate’s Cycle (Engineer), Information Technology Systems
Université Paris Dauphine 1990 — 1994
Master’s Degree (MIAGE), Computer Sciences
Université de Rennes I 1985 — 1989
Master's Degree (Maîtrise), Economic Sciences
Hyatt Hotels Corporation September 2007 - Present
Phoenix College January 2004 - Present
Sanctuary on Camelback January 2001 - September 2007
Skills
Spa, College Teaching, Teaching Adults, Opening Hotels, Pre-opening, Wellbeing, Therapeutic Massage, Deep Tissue Massage, Chair Massage, Pregnancy Massage, Thai Massage, Body Massage, Holistic Massage, Sports Massage, Swedish Massage, Hospitality, Resorts, Customer Relations, Customer Satisfaction, Guest Satisfaction, Management, Research, Microsoft Word, Microsoft Excel, Microsoft Office, Fitness, Nutrition, Wellness
Education
Connecticut Center for Massage Therapy-Newington
Edinboro University of Pennsylvania
Hyatt Hotels Corporation September 2002 - Present
Embassy Suites August 1994 - January 2002
Skills
expertise in food..., formal dining, corporate certified..., Hyatt Employee of the..., patient, open minded, Problem Solving
Education
Colorado Technical University
Bachelor's degree, Computer/Information Technology Administration and Management, a
Colorado Technical University
Computer Science
Orange County Recovery Services October 2012 - Present
Betty Ford Center 2001 - 2011
ABC Recovery Center 2002 - 2004
Miramonte Resort & Spa by Destination Hotels & Resorts 1998 - 2001
Hyatt Hotels Corporation 1994 - 1998
Skills
Addiction Recovery, Addictive Disorders, Mental Health Counseling, Individual Counselling, Group Therapy, Crisis Intervention, Clinical Supervision, Treatment, Family Therapy, Continuing Care, Anger Management, Behavioral Health, Chemical Dependency, Customer Service, Dual Diagnosis, Motivational..., Case Management, Mental Health, Program Development
Education
College of the Desert 2002 — 2006
Alcohol and Other Drug Studies, Human Sevices
Orange Coast College
Hilton Garden Inn Charleston/Mt. Pleasant October 2014 - Present
Hyatt Place Charleston Airport/Convention Center May 2012 - October 2014
Hyatt Hotels Corporation May 2012 - October 2014
Hyatt Place Charleston Airport/Convention Center January 2010 - October 2014
Harbourview Inn September 2009 - January 2010
Holiday Inn Express September 2005 - October 2009
Skills
Hotels, Sales Management, Event Management, Operations Management, Hospitality, Tourism, Catering, Event Planning, Customer Service, Food & Beverage, Hospitality Management, Hospitality Industry, Contract Negotiation, Revenue Management, Hotel Booking, Pre-opening, Sales, Marketing, Leadership, Meeting Planning, Hiring, Revenue Analysis, Corporate Events, Social Networking, Resorts, Hotel Management, Public Relations, Front Office, Budgets, Time Management
Education
College of Charleston 2006 — 2010
BS, Hospitality and Tourism Management and Business Administration
Square Cow Moovers March 2012 - Present
Hyatt Regency Austin Downtown May 2006 - March 2012
Hyatt Hotels Corporation June 2007 - December 2007
Hyatt Hotels Corporation May 2006 - June 2007
Skills
Hotels, Hospitality, Hospitality Industry, Hotel Management, Hospitality Management, Front Office, Communication, People Skills, Sales
Education
Concordia University-Austin 2002 — 2007
General Business Degree
Langham Creek High 1998 — 2002
Starcom MediaVest Group January 2014 - Present
Hyatt Hotels Corporation October 2007 - January 2014
HSBC Card Services March 2000 - October 2007
Skills
HRIS, Employee Relations, Hospitality, Employee Engagement, Performance Management, Human Resources, ADP ReportSmith, ADP Payroll, PeopleSoft, Benefits Administration, Onboarding
Education
Colorado Technical University 2006 — 2011
MBA, Human Resources/Technical Management
Southern Illinois University, Carbondale 1997 — 1998
Dale Carnegie
Fitness Formula Clubs November 2011 - Present
Bally Total Fitness June 2003 - August 2011
Mesirow Financial 1999 - 2002
Hyatt Hotels Corporation 1981 - 1999
Skills
Employee Relations, Human Resources, Employee Benefits, Deferred Compensation, Performance Management, Recruiting, Coaching, Onboarding, Benefits Administration, Talent Acquisition, Team Building, Leadership, Training, Process Improvement, Budgets, Payroll, Staff Development, Management, Succession Planning, Sales, Hiring, Customer Retention, Interviews, Employee Training, Organizational..., Strategic Planning, Leadership Development, Fitness, Employee Engagement, Conflict Resolution, Applicant Tracking..., College Recruiting, Career Development, New Hire Orientations, Workforce Planning, Organizational..., Temporary Placement, Talent Management, Employment Law, Corporations, Personnel Management, HRIS, Personal Training, FMLA, PeopleSoft, Technical Recruiting, Strength Training, Labor Relations, Resume Writing
Education
College of DuPage
DeVry
Business with stress in Human Resources
Starwood Hotels & Resorts Worldwide, Inc. July 2010 - Present
Starwood Hotels & Resorts Worldwide, Inc. February 2006 - June 2010
Meeting Professionals International, New England Chapter July 2008 - June 2009
Starwood Hotels & Resorts Worldwide, Inc. October 2004 - February 2006
Starwood Hotels & Resorts Worldwide, Inc. July 2002 - October 2004
Hyatt Hotels Corporation October 1998 - January 2002
Sheraton Corporation April 1997 - October 1998
Chart House Restaurants September 1995 - April 1997
Keystone Resort November 1993 - June 1995
Skills
Sales, Team Building, Leadership, Hospitality Industry, Hotels, Hospitality Management, Resorts, Meeting Planning, Revenue Analysis, Hospitality, Hotel Management, Food & Beverage
Education
Connecticut College 1989 — 1993
Bachelor of Arts (B.A.), Economics
Hackley School 1983 — 1989
High School
Bentley College
Certificate, Meeting Management
Hyatt Hotels Corporation June 2008 - Present
Hyatt Regency Denver at Colorado Convention Center November 2007 - June 2008
Hyatt Regency Denver at Colorado Convention Center May 2006 - November 2007
Skills
Hotels, Convention Services, Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Meeting Planning, Resorts, Revenue Analysis, Food & Beverage, Banquets, Catering, Pre-opening, Tourism, Restaurants, Menu Development, Event Management, Corporate Events, Event Planning, Trade Shows, Customer Service
Education
Colorado State University 2001 — 2005
Restaurant/Resort Management
Gold's Gym April 2013 - Present
USPI August 2012 - April 2013
Hyatt Hotels Corporation September 2011 - June 2012
MERCHANDISE MART PROPERTIES, INC 2007 - 2011
Really Nice Restaurants 2005 - 2006
Really Nice Restaurants 1999 - 2005
First Health 1998 - 1999
Skills
ADP PCPW, ADP Reportsmith, Microsoft Word/Excel, ADP Enterprise, Timesaver, Payroll, ADP ReportSmith, ADP Payroll, Deferred Compensation, HRIS, Accounts Payable, General Ledger
Education
College of DuPage 1996 — 1998
Associate Degree in Applied Sciences, Accounting
Augustine Gaming Commission August 2005 - Present
Xavier College Preparatory High School October 2010 - December 2013
Utility Locate & Mapping Services, Inc November 2004 - August 2005
Twenty-Nine Palms Department of Public Safety August 2003 - March 2005
Augustine Casino March 2003 - August 2003
Hyatt Hotels Corporation May 1999 - March 2003
Skills
Risk Assessment, Troubleshooting, Maintenance, Surveillance, CCTV, Project Planning, Casino, Gaming Industry, Security Management, Loss Prevention, Physical Security, Security, Hospitality, Emergency Management, Training, VIP, Security Training, Protection, Budgets, Resorts, Corporate Security, Casino Gaming, Asset Protection, Maintenance & Repair, Supervisory Skills, Investigation, Security Operations, Internal Investigations, Executive Protection, Pre-opening, Fraud, Gaming, Interrogation, Crisis Management, Hotels
Education
Federal Emergency Management Agency 2010 — 2011
Professional Certificates, Emergency Management
New Mexico Tech Energetic Materials Research Testing Center 2010 — 2010
Professional Certificate, Incident Response to Terrorist Bombings
World Game Protection Conferences 2010 — 2010
Surveillance and Game Protection
University of Nevada-Reno 2007 — 2007
Professional Certificate, Gaming Management
College of the Desert 2003 — 2005
Professional Certificates, Public Safety, Law Enforcement
La Quinta High School 1996 — 1999
Diploma, General Education
Bosch Surveillance Academy
Allegiant 8900 Matrix Switching Systems
Pelco Global Training Institute
Surveillance Systems Technical Training
Hyatt Hotels Corporation July 2012 - Present
Vail Resorts/Grand Teton Lodge Company March 2008 - June 2012
Countrywide Home Loans June 2007 - November 2007
Secured Funding September 2004 - April 2007
Vertigo Diagnostics April 2003 - September 2004
Marriott International April 2002 - April 2003
Marriott International February 2000 - April 2002
Marriott International September 1998 - February 2000
Renaissance Hotels 1997 - 1998
Skills
Hotels, Hospitality, Resorts, Hospitality Industry, Sales Management, Sales, Leadership, Revenue Analysis, Sales Operations, Marketing, Marketing Strategy, Business Development, Budgets, Strategy, Yield Management, Forecasting, Sales Process, Event Planning, Market Planning, Contract Negotiations, P&L responsibility, Conferences, Revenue Management, Budget Management, Production Budgeting, Account Management, Time Management, Hotel Booking, Lodging, Leisure, Customer Satisfaction, Social Media Marketing, Convention Services, Strategic Planning, Negotiation, Public Relations, Leisure Travel, Team Leadership
Education
Colorado State University 1993 — 1997
BS, Hospitality Management
Wheaton Warrenville South
worknet Dupage 2009 - Present
Robert Bosch September 1990 - February 2009
Systemp December 1988 - September 1990
Hyatt Hotels Corporation May 1988 - November 1988
Protection Mutual Insurance November 1982 - November 1987
Systems One, LTD 1982 - 1983
Hollister October 1979 - March 1982
Skills
SAP R/3, IBM iSeries, Technical Support, IT Operations, Information Technology, Process Improvement, Help Desk Support, Access, Microsoft Excel, Integration
Education
College of DuPage 1974 — 1976
To be completed, Information Technology/Accounting
BLT Steak September 2013 - Present
Kramerbooks & Afterwords Cafe October 2013 - 2014
Glassworks Studio Inc. August 2007 - August 2013
Sugar and Spice and Everything Twice May 2012 - September 2012
Hyatt Hotels Corporation 2012 - 2012
Skills
Microsoft Office, Customer Service, Social Media, English, Public Speaking, Social Networking, Editing, PowerPoint, Microsoft Word, Blogging, Public Relations, Microsoft Excel, Teamwork
Education
College of Charleston 2009 — 2013
Bachelor of Arts (BA), International/Global Studies
Army National Guard 2004 - Present
Hyatt Hotels Corporation March 2011 - August 2013
US Navy October 2004 - October 2009
Skills
Management, Leadership, Aviation Electronics, Communications, Security Clearance, Physical Security, Microsoft Office, Inventory Management, Safety, Security, Program Management, Maintenance, Operational Planning, Avionics, Six Sigma, Lean Thinking, Maintenance & Repair
Education
Villanova University 2013 — 2013
Six Sigma, Green Belt
Villanova University 2013 — 2013
Six Sigma, Lean
Columbia College 2006 — 2012
BA, Business Administration and Management, General
Mikron Corp Denver March 2015 - Present
Perfect Wireless Solutions, LLC January 2014 - February 2015
Hyatt Hotels Corporation November 2013 - March 2014
Hyatt Hotels Corporation May 2011 - January 2014
Chick-fil-A March 2005 - December 2009
Skills
Customer Service, Public Speaking, Sales, Microsoft Word, Employee Training, Event Planning, Customer Satisfaction, Time Management, Organizational..., Public Relations, Night audit, Organization, Motivated self-starter, Work Ethic, Learning Quickly, Microsoft Excel, Project Management, Telecommunications, Nonprofits, Microsoft Office
Education
Columbia International University 2009 — 2013
Bachelor of Arts (B.A.), Near and Middle Eastern Studies
Jerusalem University College 2011 — 2012
Minor in Psychology, Near and Middle Eastern Studies
Hyatt Hotels Corporation June 2015 - August 2015
Odd Machine 2015 - 2015
Delta Dental of Illinois April 2013 - July 2013
Skills
Program Development, Event Management, Microsoft Office, Budgets, Social Networking, Management, Policy, Marketing, Customer Service, Fundraising, Leadership, Project Management, Program Management, Coaching, Strategic Planning, Account Management, Training, Social Media, Marketing Communications, Microsoft Word, Outlook, Team Building, PowerPoint, Event Planning, Nonprofits
Education
DePaul University 2014 — 2015
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
College of DuPage 2013 — 2014
Associate's Degree, Hospitality Administration/Management
College of DuPage 2012 — 2013
Associate's Degree, Culinary Arts/Chef Training
Hyatt Hotels Corporation February 1994 - Present
CPS Hotels - Indian Lakes, Nordic Hills, Oakbrook Hills Resorts 1980 - 1990
Skills
Hospitality Management, Hospitality Industry, Hospitality, Account Management
Education
College of DuPage 1980 — 1982
Hospitality
Glenbard West High School 1976 — 1980
Hyatt Hotels Corporation May 2007 - April 2011
Skills
Food & Beverage, Hospitality Management, Hospitality, Hotel Management, Hospitality Industry, Banquets, Micros, Menu Development, Front Office, Customer Service, Concierge Services, Opera, Payroll, Birchstreet, Microsoft Office
Education
Les Roches International School of Hotel Management 2012 — 2013
Master of Business Administration (MBA), Finance
Columbia University in the City of New York 2011 — 2011
Post-Graduate Studies, Organizational Leadership
Johnson and Wales University 2005 — 2008
Bachelor of Science, Hospitality Management, 3.7
Branch Metrics October 2014 - Present
Dash Software, LLC. October 2013 - April 2014
iProspect February 2012 - October 2013
iProspect February 2012 - August 2012
J.M. Glass & Associates August 2011 - February 2012
Hyatt Hotels Corporation June 2010 - August 2010
Centennial Tennis Club June 2006 - August 2009
Wilmette Bicycle and Sports Shop May 2003 - June 2006
Skills
Business Development, Go-to-market Strategy, Digital Marketing, Integrated Marketing, SEM, SEO, CRM, Marketing, PPC, Social Media Marketing, Competitive Analysis, Marketing Strategy, Account Management, Marketing Communications, Online Marketing, Copywriting, Business Intelligence, Customer Analysis, Mobile Marketing, Sales, Customer Analytics, Attribution
Education
College of the Holy Cross 2007 — 2011
of 2011, Philosophy
Loyola Academy 2003 — 2007
Carmel Valley Ranch May 2014 - Present
Hyatt Hotels Corporation May 2012 - May 2014
Catamount Ranch & Club May 2008 - December 2010
Skills
Hospitality, Hospitality Management, Hospitality Industry, Restaurants, Food & Beverage, Team Leadership, Hotels, Outdoor Adventures
Education
Colorado State University 2011 — 2012
Master of Management Practice, Entrepreneurship
Colorado State University 2007 — 2012
Bachelor of Science, Hospitality Management
Colorado State University 2007 — 2012
Minor, Business Administration and Management, General
Hyatt Hotels Corporation August 2015 - Present
Optometry clinic August 2014 - Present
Aerotek February 2014 - August 2014
American Home Shield 2011 - 2013
Titlemax Loans March 2011 - August 2011
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Team Building, Leadership, Training, Microsoft Excel, Management, Data Entry, Time Management, Sales, Outlook
Education
Colorado Technical University 2013 — 2015
Associate's Degree, Health Services Administration
Hoke High School 1993 — 1997
Diploma, General Studies
Colorado Technical University
Bachelor's degree, Health/Health Care Administration/Management
Resume Information November 2012 - Present
Vail Resorts November 2012 - Present
Aspen Grill August 2014 - December 2014
Hyatt Hotels Corporation May 2014 - August 2014
Wolcott Yacht Club June 2013 - August 2013
Balata Restaurant June 2012 - August 2012
Skills
Hospitality, Hotels, Time Management, Customer Service, Event Planning, PowerPoint
Education
Colorado State University 2012 — 2016
Bachelor of Science (BS), Hospitality Administration/Management
Battle Mountain High School 2008 — 2012
Skanska May 2010 - Present
Hyatt Hotels Corporation May 2005 - May 2010
Skills
Employee Relations, HR Policies, Personnel Management, Human Resources, Employee Engagement, Labor Relations, Recruiting, Onboarding, Benefits Administration, Employer Branding, Job Descriptions, Strategic HR, Compensation & Benefit, Employment Law, Customer Service, Contractors, Employee Handbooks, Contract Management
Education
University of Phoenix 2005 — 2007
Masters, Organizational Management
Colorado State University 1993 — 1997
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Hyatt Hotels Corporation June 2014 - Present
Hyatt Hotels Corporation April 2013 - June 2014
Hyatt Hotels Corporation April 2012 - April 2013
Starwood Hotels & Resorts Worldwide, Inc. April 2011 - April 2012
Starwood Hotels & Resorts Worldwide, Inc. August 2010 - April 2011
Starwood Hotels & Resorts Worldwide, Inc. April 2009 - August 2010
Kiawah Island Golf Resort February 2008 - April 2009
Kiawah Island Golf Resort May 2007 - February 2008
Skills
Hotels, Resorts, Event Management, Banquets, Cold Calling, Contract Negotiation, Prospecting Skills, Sales&Marketing, Social Media, Sales
Education
College of Charleston 2003 — 2007
B.A, Communication
JLL August 2014 - Present
Sugar Grove Township May 2013 - Present
Advanced Realty Consultants January 2008 - Present
Abbott May 2014 - August 2014
Hyatt Hotels Corporation December 2013 - February 2014
PNC Mortgage December 2011 - December 2013
Sugar Grove Public Library May 2009 - January 2012
PNC Mortgage June 2009 - December 2011
Washington Mutual April 2003 - May 2009
Adecco/Washington Mutual October 2002 - April 2003
Skills
Customer Service, Training, Accounting, Time Management, Testing, Staff Development, Vendor Management, Coaching, Change Management, Process Improvement, Analysis, Management, Business Process, Software Documentation, Training Delivery, Team Leadership, Banking, Call Centers, Team Building, Microsoft Excel, PowerPoint, Loans, Leadership Development, Microsoft Word, SharePoint, Microsoft Office, Sales, Leadership, Requirements Gathering, Business Process..., Insurance, Program Management, Business Analysis, Visio, Project Management, Access, Mortgage Lending, Risk Management, Performance Management, Customer Satisfaction, Administration, Credit, Finance, SDLC, Project Portfolio..., Quality Assurance, Financial Services, Security, CRM, Mortgage Banking
Education
College of DuPage
St. Mary's University
Waubonsee Community College
Hyatt Hotels Corporation June 2015 - Present
Anastasia Page Photography September 2013 - Present
Cars.com April 2014 - December 2014
Jon Lowenstein September 2013 - December 2014
Fstoppers February 2014 - August 2014
Lisa Sciascia Photography August 2013 - April 2014
Aberrant Chicago August 2011 - December 2013
Shane Welch Photography May 2013 - May 2013
Center for Community Arts Partnerships February 2013 - May 2013
Redmoon Theater September 2012 - May 2013
Skills
Photography, Lightroom, Video, Adobe Creative Suite, Event Planning, Film, Final Cut Pro, Multimedia, Event Producing, Digital Cameras, Creative Writing, Microsoft Excel, Directing, Television, Social Media, Photoshop, Photo Assisting, Photographic Printing, PowerPoint, Google Docs, Project Coordination, Post Production, Editing, Blogging, Project Management, Digital Photography, High-end Retouching
Education
Columbia College Chicago 2008 — 2013
Bachelor of Arts (B.A.), Photojournalism
Penland School of Crafts Summer Scholarship
Medox February 2008 - Present
Booking.Com February 2007 - February 2008
Hilton November 2005 - January 2007
ResidenSea September 2004 - October 2005
Hyatt Hotels Corporation September 2003 - October 2004
The Ritz-Carlton Hotel Company LLC April 2002 - June 2003
The Leading Hotels of the World October 2002 - March 2003
Seabourn Cruise Line May 2002 - September 2002
Cunard Line February 2002 - May 2002
Badrutt´s Palace Hotel 1997 - 2000
Skills
Hotels, Hotel Management, Resorts, Pre-opening, Hospitality Management, Front Office, Hospitality Industry, Leisure, Revenue Analysis, Food & Beverage, Luxury, Rooms Division, Yield Management, Tourism, Opening Hotels, Concierge Services, Sales Management, Banquets, Property Management..., Hotel Booking, Micros, Wine, Opera, Catering, Fidelio, Sales & Marketing, Cluster Sales &..., CRM, Cross Selling, International Hotel..., Upselling, Foreign Languages, know how of the Cruise..., New Client Acquisitions, MICROS
Education
Learn with Google 2015 — 2015
Shaw Academy 2015 — 2015
Diploma
Cornell University 2013 — 2014
Certificate
WIFI Wien / Vienna 2005 — 2006
Certificate
HBLA Leoben 1990 — 1995
Diploma
BRG Kapfenberg 1986 — 1990
Hyatt Vacation Ownership Inc October 2010 - Present
Hyatt Hotels Corporation March 2007 - October 2010
Vectra Bank Colorado 2005 - 2006
Alpine Bank 2003 - 2005
Wells Fargo 2001 - 2003
Domino's Pizza 2001 - 2003
The Ritz-Carlton Hotel Company LLC 2001 - 2002
Skills
Training, Hospitality, Resorts, Budgets, Customer Service, Recruiting, Hospitality Industry, Hospitality Management, Hotels, Event Planning, Hotel Management, Hiring, Management, Human Resources, Restaurants, Front Office, Catering, Banquets, Food & Beverage, Strategic Planning, Process Scheduler, Revenue Analysis, Restaurant Management, Payroll, Property Management, Negotiation, Taleo, Event Management, Team Building, Rooms Division, Customer Satisfaction, Operations Management, Banking, Bilingual-Spanish, ADP Payroll, Micros
Education
Colorado Technical University 2012 — 2015
Bachelors of Science, Business Management
Colorado Mountain College 2014 — 2014
Realtor National Cetification, Real Estate
Colorado Technical University 2008 — 2009
Associates of Science, General Studies
Universidad Ricardo Palma 1998 — 2000
Engineer's Degree, Industrial Engineering
IDEXX Laboratories November 2014 - Present
Ross University School of Veterinary Medicine May 2013 - November 2014
VRCC Veterinary Specialty & Emergency Hospital October 2000 - April 2013
DVM Resources November 2006 - January 2009
Great Western Animal Health Supply September 2004 - November 2006
Colorado State University May 1998 - October 2000
First Interstate Bank April 1992 - May 1996
Hyatt Hotels Corporation May 1988 - August 1992
Forum Group February 1985 - April 1988
Skills
Veterinary, Life Sciences, Customer Service, Customer Satisfaction, Customer Relations, Dermatology, Anesthesia, Lifesciences, Teaching, Animal Husbandry, Animal Nutrition, Management, Pets, Research, Sales, Surgery, Veterinary Medicine, Animal Welfare, Public Speaking
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Business Administration (M.B.A.), Entrepreneurial and Small Business Operations
Colorado Christian University 2006 — 2009
Bachelor's Degree, Organizational Management/Human Resources, 3.8 gpa
Front Range Community College 1998 — 1999
Associate of Arts and Sciences (AAS), Veterinary Research Technology, 3.8 gpa
College of San mateo July 2015 - Present
Verizon November 2013 - Present
United States Marine Corps March 2010 - Present
Hyatt Hotels Corporation October 2010 - November 2013
Target July 2006 - February 2010
San Mateo County 2005 - 2006
Skills
Security, Physical Security, Military Logistics, Hospitality, Private Security, Guest Service, First Aid, First Responder, Customer Service, Internal Investigations, Protection, Loss Prevention, CCTV, Fraud, Surveillance, Asset Protection, Security Operations, Security Training, Private Investigations, Executive Protection, Sales, Military Operations, Access Control, Weapons, Tactics, Personal Security, Personal Protection, Corporate Security, CPR Certified, AED, Microsoft Office
Education
San Francisco State University 2007 — 2010
Bachelor's degree, Criminal Justice/Police Science
College of San Mateo 2004 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
San Mateo High School 2000 — 2004
Diploma, Being a great human being to your fellow woman and man
Hyatt Hotels Corporation February 2014 - Present
Hyatt Hotels Corporation October 2012 - February 2014
Hyatt Hotels Corporation August 2010 - October 2012
OWP/P Cannon Design June 2006 - August 2010
OWP/P Cannon Design December 2005 - June 2006
Egea, The North Shore's Wellness Spa July 2005 - December 2005
Langtree Salon June 2004 - July 2005
Columbia College Chicago September 2004 - June 2005
Columbia College Chicago September 2001 - September 2004
Skills
Event Planning, Hospitality, Customer Service, Training, Event Management, Hospitality Industry, Hotels, Food & Beverage, Creativity Skills, Organization Skills, Microsoft Office, Newforma, Deltek, Budgets, Catering, Food, Hospitality Management, Leadership, Nonprofits, PowerPoint, Project Management, Project Planning
Education
Columbia College Chicago 2001 — 2005
Theatre, Directing
SendOutCards April 2010 - Present
Mokena Chamber of Commerce January 2014 - Present
ContaX Networkers October 2011 - Present
Fit Physique for Life March 2009 - June 2011
Lifetime Fitness December 2007 - March 2009
Hyatt Hotels Corporation January 1993 - December 1995
LaSalle Bank January 1989 - January 1993
Skills
Small Business, Appreciation, Business Networking, Relationship Marketing, Social Networking, Coaching, Team Building, New Business Development, Marketing Strategy, Entrepreneurship, Time Management, Email Marketing, Leadership, Advertising, Training, Sales, Marketing, Social Media Marketing, Lead Generation, Sales Management, Nutrition, Direct Sales, Fitness, Account Management, Online Marketing, Customer Retention, Management, Cold Calling, Direct Marketing, CRM, Selling, Strategy, Strategic Partnerships, Business Development, B2B, Social Media, Sales Process, Marketing Communications, Strategic Planning, Business Planning, Business, Network Marketing, SEO, Web Marketing, Start-ups, PPC
Education
College of DuPage 1992 — 1994
Associate, Business
Purdue University Calumet 1989 — 1992
Business Administration and Management, General
Hyatt Hotels Corporation March 2011 - Present
Hotel on Rivington May 2009 - February 2011
Hotel on Rivington February 2007 - May 2009
The Knot June 2005 - June 2006
The Walt Disney Company June 2004 - June 2005
Disney ABC Television Group March 2003 - June 2004
Education
Saint John's University 2001 — 2003
B.S., Communication Arts
College of Mount Saint Vincent 1999 — 2001
B.S., Business Administration, Communications
Hyatt Hotels Corporation July 2015 - Present
Hyatt Hotels Corporation July 2014 - Present
Hyatt Hotels Corporation September 2013 - Present
Specialized Education Services, Inc. (SESI) August 2011 - September 2013
Davidson Hotels & Resorts August 2011 - February 2012
DoubleTree by Hilton January 2011 - August 2011
henrico police athletic league August 2010 - January 2011
Hyatt Hotels Corporation May 2010 - August 2010
Hyatt Hotels Corporation January 2008 - May 2010
Skills
Hospitality Industry, Payroll, Front Office, Opera, Delphi, Training, Sales, Teamwork, Coaching, Budgets, Micros, Reservation, Guest Service Management, Revenue Forecasting, Tourism Management, OnQ, Pre-opening, Property Management..., Rooms Division, Hiring, Department Budgeting, Food & Beverage, Hospitality Management, Time Management, Hospitality, Hotel Booking, Hotel Management, Restaurants, Fine Dining
Education
Columbia Southern University 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Virginia State University 2008 — 2010
Associate of Science (A.S.), Hospitality Administration/Management
ICON plc February 2015 - Present
Christiana Care Health System July 2010 - August 2015
Travelocity November 2006 - August 2007
Hyatt Hotels Corporation May 1999 - November 2006
Hyatt Regency New Brunswick January 2006 - October 2006
Grand Hyatt New York January 2005 - January 2006
Hyatt Regency Cambridge April 2004 - December 2004
Hyatt Regency Chicago August 2000 - April 2004
Hyatt at University Village May 1999 - August 2000
Skills
Biostatistics, Revenue Analysis, Public Health, Cultural Awareness, Epidemiology, Leadership, Travel, Revenue Enhancement, Respiratory Therapy, Microsoft Suites, Training, Intubation, Arterial Blood Gas..., Mechanical Ventilation, Non-invasive Ventilation, Yield Management, Forecasting, Hotel Management, Hospitals, Hospitality Industry, Clinical Research, Hospitality Management
Education
University of the Sciences in Philadelphia 2012 — 2014
Master of Public Health (MPH), Public Health, 3.98
Delaware County Community College 2008 — 2010
Associate of Science (AS), Respiratory Care Therapy/Therapist
Neumann University 2009 — 2009
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies, 4.0
University of Illinois at Chicago 1998 — 2001
Applied Psychology
Concordia University-River Forest 1997 — 1998
21c Museum Hotels June 2012 - Present
Hyatt Hotels Corporation January 2011 - June 2012
Hyatt Hotels Corporation June 2008 - December 2010
Cincinnati USA Convention & Visitors Bureau 2007 - 2008
Commonwealth Hotels January 2005 - February 2007
Hyatt Hotels & Resorts 2000 - 2004
Skills
Hospitality Management, Trade Shows, Event Planning, Meeting Planning, New Business Development, Account Management, Customer Relations, Customer Service, Strategic Planning, Resorts, Negotiation, Sales Process, Site Selection, Sales Presentations, Events, Qualifying Prospects, Contract Negotiations, Business Development, Cold Calling, Client Presentation, Conferences, Consultative Selling, Pre-opening, Revenue Analysis, Sales, Contract Negotiation, Convention Services, Hospitality Industry, Hotels, Leadership, Hospitality, Hotel Management, Yield Management, Tourism, Time Management, Hotel Booking, Opening Hotels, Incentives, Corporate Events, Leisure, Business Travel, Pre-opening experience, Banquets, Marketing, Training, Rooms Division, Front Office, Catering, Property Management..., Micros
Education
University of Kentucky 1996 — 1999
Bachelor of Science (BS)
College of Charleston
Corporate Concierge Services February 2015 - Present
Berghoff Catering & Restaurant Group May 2013 - February 2015
Zoom Advertising March 2013 - May 2013
iHeartMedia March 2012 - December 2012
Hyatt Hotels Corporation July 2011 - March 2012
Radio Disney March 2008 - July 2011
David's Bridal April 2007 - April 2009
NBC Universal October 2007 - January 2008
Mario Tricoci Hair Salons & Day Spas October 2004 - August 2007
Skills
Social Media, Facebook, Event Planning, Social Media Marketing, Social Networking, Final Cut Pro, Advertising, Microsoft Office, Radio, Blogging, Event Management, Marketing Communications, Customer Service, Marketing, Press Releases, Spanish, Editing, Sales, Leadership, Management, Newsletters, Budgets, Nonprofits, Public Relations, Training, Time Management, Hospitality, PowerPoint, Marketing Strategy, Sponsorship, Communication, Public Speaking, Entertainment, Twitter, Email Marketing, Fundraising, Online Marketing, Strategic Planning, Television, Corporate Events, Catering, Copywriting, Budgeting
Education
DePaul University 2008 — 2009
Bachelor's degree, Communication - Media Studies, Spanish
Illinois Center for Broadcasting 2007 — 2008
Certificate, Television and Radio Broadcasting
College of DuPage 2004 — 2007
Associates, Business, Spanish
SNC-Lavalin November 2010 - Present
Palason Billard Inc. June 2004 - November 2010
Hyatt Hotels Corporation 2000 - 2004
Radisson Montreal 1995 - 1997
Skills
Negotiating Contracts, Analyzing, Strategic Planning, Purchasing, Procurement, Global Sourcing, Sourcing, Negotiation, Forecasting, Logistics, Supply Chain, Budgets, Contract Negotiation, Supplier Development, Sales, Management, Strategic Sourcing, Purchase Management, Supply Management, Operations Management, Analysis, Inventory Management, Contract Management, Supply Chain Management, Project Planning
Education
Concordia University 2010 — 2011
Bachelor's Degree, : Purchasing, Transport & Supply Chain Management, Import/Export
Penn National Gaming, Inc September 2013 - Present
Penn National Gaming April 2009 - September 2013
Thayer Lodging Group November 2006 - June 2008
Adam's Mark Hotels and Resorts 1996 - 2001
Hyatt Hotels Corporation January 1988 - 1996
Skills
Hospitality Management, Hotels, Revenue Analysis, Casino, Pre-opening, VIP, Resorts, Hospitality, Pre-opening experience, Leadership Development, F&B Operations, Hospitality Consulting, Kaizen Leadership, Menu Development
Education
College of San Mateo 1977 — 1978
Keller Williams Realty March 2014 - Present
Leon Springs Family Practice March 2013 - March 2014
Hampton Inn and Suites April 2012 - September 2013
Treasure Valley Family YMCA- West Branch April 2011 - November 2011
Centurion Capital Serivices September 2007 - April 2011
Elegant Events August 2009 - September 2010
Boerne Hill Country Family YMCA February 2009 - April 2010
Spectrum Athletic Clubs June 2009 - February 2010
Hyatt Hotels Corporation May 2006 - August 2007
Skills
Customer Service, Team Leadership, Organizational Behavior, Managerial Experience, Cpr Certified, AED Certified, First Aid, Event Planning, Coordinating Events, Computer Literate, Clerical Skills, Administrative Duties, Administrative Support, General Business..., Fast Learner, Budget Tracking, Program Coordination, Coordination, Team Coordination, Record Keeping, Cash Handling, Payment Processing, Situational Leadership, Technical Communication, Public Speaking, Public Relations, Emergency Medicine, Emergency Services, Emergency Medical, EMT, Advanced EMT, Administrative Work, Training, Administrative..., Budgets, Management
Education
College of Western Idaho 2012 — 2012
Certified, Emergency Medical Technology/Technician (EMT Paramedic)
The University of Texas at San Antonio 2007 — 2010
Bachelor of Arts, Communications/Public Relations
Stephen F. Austin State University 2005 — 2007
Independent Contractor May 2014 - Present
Westin Lake Las Vegas April 2012 - March 2014
loews lake las vegas January 2006 - April 2012
Hyatt Lake Las Vegas December 1999 - January 2006
Hyatt Hotels Corporation December 1997 - December 1999
Skills
Banquets, Hospitality Industry, Hotels, Pre-opening, Resorts, Food & Beverage, Micros, Hospitality, Front Office, Rooms Division, Corporate Events, Meeting Planning, Menu Development, Wine, Food, Event Management, MICROS
Education
College of DuPage 1994 — 1996
Associate of Arts and Sciences (A.A.S.), travel and tourism
The Hyatt Lodge at McDonald's Campus October 2009 - Present
Robertos Ristorante 2011 - October 2013
AnswerNet May 2010 - May 2011
Hyatt Hotels Corporation May 2007 - October 2009
Skills
Cooking, Baking, Computer Literate, Microsoft Excel, Microsoft Word, Microsoft Office, Open Table, Opera, Property Management..., Hotels, Fine Dining
Education
College of DuPage 2006 — 2010
Associate in Art, Culinary
York High School 2001 — 2005
Hyatt Hotels Corporation December 2014 - Present
ARAMARK July 2012 - June 2014
MCS - Midwest Conference Service February 2010 - October 2012
PSAV October 2008 - January 2010
PSAV July 2007 - October 2008
Skills
Onsite Facility..., Event-Technical Project..., Sales of Audio-Visual..., Knowledge of Projection..., Knowledge of Audio..., AutoCAD, Basic PC and IT..., Lighting, Audio Recording..., ...can play guitar or..., Project Management, Offices, Maintenance & Repair, Sales, Software, PowerPoint, Outlook, Corporate Events, Microsoft Excel, English, Production Managment, Event Management, Trade Shows, AV, Photoshop, Recording, Microsoft Word, Windows, Customer Service, Management, Meeting Planning, Video Conferencing, Microsoft Office, Live Events, Sound, Projectors, Event Producing, Hospitality, Live Sound, Professional Audio, Projection, Stage Lighting, Video, Concerts, Audio Editing, Stage Management, Audio Engineering, Hotels, Sound Design, Video Production
Education
College of DuPage 2013 — 2014
Comptia A+ Certification, Computer Internetworking Technology, A
Columbia College Chicago 2001 — 2003
Liberal Arts and Sciences, Audio Arts and Acoustics
Moraine Valley Community College 2000 — 2002
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Hyatt Hotels Corporation September 2012 - Present
Hyatt Hotels Corporation July 2011 - September 2012
Hyatt Hotels Corporation August 2010 - July 2011
Hyatt Hotels Corporation March 2010 - August 2010
Skills
Taleo, HireRight, Equifax Workforce..., eQuest, HireVue, PeopleSoft, ServiceNow, SharePoint, Citrix, HelpServer, SnagIt, Zoho, ADP Enterprise, SurveyMonkey, Adobe Acrobat, Microsoft Excel, Microsoft Word, PowerPoint, OneNote, Outlook, Lotus Notes
Education
Illinois State University 2007 — 2009
Bachelor of Science, Marketing, Marketing
College of DuPage 2005 — 2007
Associates of Science Degree, Business Administration and Management, General
Columbus Personal Chef August 2010 - Present
Whole Foods Market April 2009 - March 2011
Worthington Hills CC July 2008 - March 2009
Hyatt Hotels Corporation 2005 - 2008
Marco's Pizza (Marco's Franchising, LLC) 1997 - 1999
Marco's Pizza (Marco's Franchising, LLC) 1997 - 1999
Skills
Culinary Skills, Food Service, Customer Satisfaction, Cuisine, Sanitation, Event Planning, Food, Event Management, Hospitality Management, Banquets, Purchasing, Budgets, Fine Dining, Marketing Strategy, Restaurant Management, Cooking, Inventory Management, Menu Development, Teaching, Parties, Restaurants, Hospitality, Food Safety, Hospitality Industry, Catering, Food & Beverage, Chef, Hotels, Vegetarian, Strategic Planning, Team Building, Customer Service, Profit
Education
Columbus State 2005 — 2008
Associates, Culinary Arts, Hospitality Management
Golf Channel October 2013 - September 2014
Comcast January 2013 - October 2013
Hyatt Hotels Corporation July 2012 - October 2012
Roomlinx October 2010 - April 2012
Fresenius Medical Care September 2007 - August 2010
Archipelago / NYSE Euronext March 2000 - July 2006
Aspen Research Group October 1998 - March 2000
CCC Information Services August 1994 - October 1998
Skills
Project Management, Technical Training, Technical Writing, Technical Analysis, Software Implementation, IP Networking, AV, IP, Business Analysis, Windows 7, Root Cause Analysis, Vendor Management, Trade Shows, Market Data, Risk Management, LAN-WAN, Wireless Networking, POS, Multimedia, Management, Leadership, Networking, Process Improvement, Troubleshooting, Information Technology
Education
Columbia College Chicago 1993 — 1995
Prairie State College 1991 — 1993
Homewood-Flossmor 1987 — 1991
College Prep- Diploma
Destination Hotels 2012 - Present
Destination Hotels 1999 - Present
DoubleTree Paradise Valley Resort 1997 - 1999
Muir Advertising & PR Agency 1996 - 1997
Hyatt Hotels Corporation 1988 - 1996
Skills
Resorts, Hotels, Revenue Management, Hotel Management, Hospitality Management, Sales Management, Yield Management, Pre-opening, Budgeting, New Business Development, Online Marketing, Marketing Strategy, Social Media Marketing, Forecasting, E-commerce, Strategic Planning, Revenue Analysis, Sales
Education
Colorado State University
J. Walter Thompson Worldwide May 2015 - Present
FCBX April 2015 - April 2015
Hyatt Hotels Corporation February 2014 - April 2015
TRIS3CT March 2011 - January 2013
FCB Global June 2008 - March 2011
Rivet October 2005 - June 2008
Skills
Interactive Advertising, Creative Strategy, Integrated Marketing, Interactive Marketing, Creative Direction, Digital Strategy, Advertising, Digital Marketing, Outdoor Advertising, Copywriting, Direct Mail, Concept Development, Brand Development, Digital Media, Relationship Marketing
Education
Columbia College Chicago
Marketing Communication, Advertising
University of Dayton
Travelex Insurance Services June 2015 - Present
Hyatt Hotels Corporation 2010 - 2015
Marriott International May 2010 - December 2010
Kaplan University August 2009 - August 2010
Proxibid August 2009 - May 2010
Omni Hotels July 2000 - September 2009
Omni Hotels 2000 - 2007
First National Bank of Omaha 1984 - 1997
ICAN 1994 - 1995
Skills
Strategic Planning, Customer Relations, Budget, Loyalty Programs, Loyalty Marketing, Contact Centers, Sales Operations, Forecasting, Technology, Channel Partners, Human Resources, Hospitality Management, College Teaching, Operations Management, Team Leadership, Hospitality Industry, Customer Service, Customer Satisfaction, Budgets, Call Centers, Collaborative Problem..., Sales Management, Hotels, Sales, Program Management, Customer Retention, Employee Relations, Customer Experience, Team Building, Revenue Analysis, Vendor Management, Hospitality, Call Center..., Leadership, Hotel Management, Management
Education
College of Saint Mary
Masters Degree
College of Saint Mary
Bachelor of Business Administration (B.B.A.)
Iowa Western
Associate of Science (A.S.)
Aramark July 2015 - Present
Hyatt Fisherman's Wharf July 2013 - July 2015
Hyatt Regency San Francisco Airport November 2011 - July 2013
Hyatt Regency San Francisco Airport November 2007 - October 2011
Hyatt Hotels Corporation July 2007 - November 2007
Colorado State University June 2004 - June 2007
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Hospitality, Micros, Food & Beverage, Catering, Front Office, Resorts, Pre-opening, Banquets, Restaurants, Revenue Analysis, Fine Dining, Menu Development, Restaurant Management, Event Management, Event Planning, Tourism, Convention Services, Guest Service Management, Concierge Services, Customer Service, Food Service, Hotel Booking, Corporate Events, Property Management..., Meeting Planning
Education
Colorado State University 2003 — 2007
Liberal Arts, Social Sciences, Sociology, Women's Studies, Spanish
Colorado State University 2003 — 2007
Bachelor of Arts (B.A.), Sociology
Hyatt Regency Denver 2006 - Present
Hyatt Hotels Corporation 2006 - Present
Hyatt Hotels Corporation October 2006 - May 2007
Nordstrom Product Group 2003 - 2005
Education
Colorado State University
IHG - InterContinental Hotels Group February 2005 - Present
Hyatt Hotels Corporation October 2000 - January 2005
Atlanta Decorative Arts Center January 1999 - October 2000
Skills
SketchUp, Design Research, Interior Design, AutoCAD, Contract Negotiation, Renovation, Space Planning, Hotels, Submittals, Hospitality, Furniture, Budgets
Education
Columbia College Chicago
Master's in Interior Architecture, Interior Design/Interior Architecture
Georgia State University
Bachelor of Arts (B.A.)
Northside High School
Sheridan Ross P.C. September 2012 - Present
Hyatt Hotels Corporation September 2009 - July 2012
Education
Community College of Denver 2010 — 2012
Paralegal Certificate, Legal Assistant/Paralegal
Oakland University 2004 — 2008
Bachelors of Liberal Arts and Science, English Language and Literature, General
Grand Hyatt Denver July 1998 - Present
Grand Hyatt Denver 1998 - Present
Hyatt Regency Denver 1998 - Present
Hyatt Hotels Corporation 1984 - Present
Hyatt 1984 - 2009
Hyatt 1984 - 2009
Education
Colorado State University 2003 — 2005
M.Ed., Organizational Performance & Change
San Diego County Sheriff February 2014 - Present
Hyatt Hotels Corporation March 2011 - February 2014
Hyatt Hotels Corporation November 2009 - March 2011
Hyatt Hotels October 2007 - November 2009
Union Bank April 2004 - August 2007
Cedar Fair Entertainment Company March 1999 - November 2003
Skills
Hospitality, Hotels, Customer Service, Micros, Hospitality Management, Front Office, Outlook, Hotel Management, Customer Satisfaction, Inventory Management, Time Management
Education
University of Massachusetts Boston 2007 — 2009
BA, Criminal Justice, Summa Cum Laude
College of the Desert 2001 — 2007
AS, Administration of Justice
Capers DMC November 2014 - Present
Hyatt Hotels Corporation January 2014 - October 2014
Global Hyatt July 2010 - December 2013
Skills
Hotels, Hospitality Industry, Revenue Analysis, Hospitality, Food & Beverage, Catering, Restaurants, Leisure, Menu Development, Hospitality Management, Hotel Management, Resorts, Yield Management, Pre-opening, Tourism, Meeting Planning, Banquets, Trade Shows, Corporate Events
Education
Columbus State 2000 — 2003
Culinary Arts Degree
The Ohio State University
Hyatt Regency Chesapeake Bay Resort October 2006 - Present
Hyatt Hotels Corporation August 2000 - Present
Hyatt Charlotte August 2000 - October 2006
Interstate Hotels & Resorts March 1996 - August 2000
Skills
Payroll Processing, Payroll, Employee Relations, Labor Relations
Education
Concord University 1989 — 1992
B.S. Hospitality Management, Travel Industry, Planning and Promotions
Princeton Senior High School 1987 — 1989
Princeton Senior High School 1986 — 1989
Altitude Digital June 2014 - September 2014
Shamrock Foods June 2010 - April 2013
Hyatt Hotels Corporation February 2008 - September 2008
Harrah's Entertainment March 2003 - September 2007
Skills
Sales, Food & Beverage, Hospitality, Inventory Management, Convention Services, Menu Development
Education
Colorado State University 2013 — 2014
Master's Degree, Computer Information Systems
Colorado State University 1995 — 2000
Restaurant and Resort Management, Business/Hospitality Management
Searching August 2013 - Present
Hilton Worldwide July 2009 - January 2013
Amca - Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises August 2007 - June 2009
Texas A&M University September 2006 - February 2007
Marriott International September 2004 - September 2006
Renaissance Hotels July 2001 - August 2004
Renaissance Hotels January 1998 - July 2001
Hotel Nikko January 1995 - January 1997
Hyatt Hotels Corporation January 1993 - December 1995
Skills
Hotel Management, Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, Banquets, Catering, Project Management, Training, Budgets, HACCP, Operations Management, Leadership, Team Management, Team Building, Team Leadership, Event Management, Pre-opening experience, Forecasting, Employee Relations, Employee Engagement, Leadership Development, Special Events..., Beverage Industry, Banquet Operations, Wine Education, Wine & Food Pairing, Conflict Resolution, P&L Management, Guest Satisfaction, Training and Development, Fine Dining, Restaurant Management, Cost Control, Menu Development, Resorts, Restaurants, Cruising, Wine, Hospitality, Pre-opening, Event Planning, Revenue Analysis, Yield Management, Property Management..., Food Service, Tourism, Food Quality, Income Statement, Micros
Education
Colorado State University
K-Town Germany
Hilton Worldwide October 2008 - Present
Hilton Worldwide August 2006 - October 2008
Hyatt Hotels Corporation January 2006 - August 2006
Skills
People Management, Customer Service, Hiring, Training & Development, Customer Relations, Customer Retention, Kronos, OnQ, Microsoft Office, Outlook, Budgets, Management, Hotels, Banquets, Labor Management, People Development, Hospitality Management, Front Office, Hospitality, Hotel Management, Rooms Division, Hospitality Industry, MICROS, Customer Satisfaction
Education
Colorado State University 2001 — 2005
BS, Hospitality
Brinker International Chilis Bar & Grill August 2013 - March 2015
Brinker International, Maggiano's Little Italy March 2011 - August 2013
Embassy Suites Valencia December 2009 - November 2010
Levy Restaurants January 2008 - May 2009
Kitchens, Baths, Etc. July 2006 - January 2008
Hyatt Hotels Corporation August 1998 - July 2006
Skills
Restaurants, Food & Beverage, Hospitality, Menu Development, Banquets, Catering, Customer Service, Hospitality Management, Restaurant Management, Fine Dining, Hospitality Industry, Management, Culinary Skills, New Restaurant Openings, Micros, Food Service
Education
College of the Canyons 2009 — 2011
Hotel Restaurant Management
Hyatt Hotels Corporation April 2015 - Present
Gannett, Inc 2011 - Present
NBC Universal 2010 - 2011
Univision Communications 2002 - 2010
Education
Columbia Business School
MBA, Management
Indiana University Bloomington
BS, Business
Hyatt Lodge at McDonald’s Campus March 2015 - Present
Hyatt lodge March 2013 - Present
Hyatt Hotels Corporation April 2011 - March 2013
Hyatt Hotels Corporation November 2010 - April 2011
Hyatt Hotels Corporation June 2007 - November 2010
Hyatt Hotels Corporation January 2007 - June 2007
Skills
Rooms Division, Food Safety, Convention Services, Front Office, Food & Beverage, Resorts, Pre-opening, Hospitality Management, MICROS, F, Employee Training, Customer Satisfaction, Customer Service, Revenue Analysis, Catering, Menu Development
Education
College of DuPage
Associate of Science (A.S.), Hospitality Administration/Management
Keller Graduate School of Management of DeVry University
Bachelor's degree
Roosevelt University
Hospitality Managment
Radisson Blu May 2010 - August 2015
Choice Hotels International August 2007 - May 2010
Hyatt Hotels Corporation February 2004 - June 2007
Starwood Hotels & Resorts Worldwide, Inc. October 1994 - January 2004
Skills
Hotel Management, Pre-opening, Front Office, Rooms Division, Hospitality Management, Hotels, Hospitality Industry, Revenue Analysis, Micros, Yield Management, Resorts, Hospitality, Opening Hotels, Pre-opening experience, MICROS, Customer Service, Property Management..., Guest Service Management, Tourism, Food, Restaurants
Education
Community College of Philadelphia 2013 — 2018
HYATT on Capital sq 2008 - 2010
Hyatt Hotels Corporation 1998 - 2008
Education
Columbus State Community College 1997 — 2002
FINANCE
Hyatt Hotels Corporation 1971 - Present
Skills
Customer Service, Hotels, Microsoft Office, Event Planning
Education
College of San Mateo 1964 — 1966
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 14
Great Performances October 2012 - Present
Great Performances February 2006 - Present
Buona Catering May 2004 - Present
Balmoral Park Race Track July 2002 - February 2004
Museum of Science and Industry September 2000 - June 2002
Best Western Hotels GB February 1999 - September 2000
Union League Club of Chicago August 1997 - February 1999
Wyndham Hotel Group January 1996 - August 1997
Hyatt Hotels Corporation August 1994 - January 1996
Ramada Hotel January 1990 - August 1994
Skills
Food & Beverage, Catering, Restaurants, Menu Development, Banquets, Culinary Skills, Food, Food Service, Event Management, Event Planning, Wine, Training, Sales, Purchasing, Retail, Human Resources, Project Planning, Cost Control, Program Management, Convention Services
Education
Mesa State College
Hotel/Motel Administration/Management
Epicurean Catering December 2013 - Present
Hyatt Hotels Corporation June 2013 - Present
Colorado State University November 2010 - December 2013
Rocky Mountain Student Media Corp. May 2012 - May 2013
Colorado State University March 2012 - May 2013
Colorado State University August 2011 - December 2012
Colorado State University August 2010 - December 2012
Colorado State University May 2010 - August 2012
Skills
Customer Focus, Food Safety, Food Service, Catering, Event Management, Adobe Creative Suite, Desktop Publishing, Newspaper Design, Restaurants, Hospitality Management, Food & Beverage, Customer Service, Time Management, Customer Satisfaction, Event Planning, Banquets, Hospitality, Leadership
Education
Colorado State University 2008 — 2013
Bachelor of Science, Hospitality Management
CEFCO Global Clean Energy December 2008 - Present
Chope 2012 - 2012
Hyatt Hotels Corporation September 2006 - November 2008
Mandarin Oriental Hotel Group January 2006 - April 2006
The Leading Hotels of the World October 2005 - December 2005
Rexnord June 2005 - August 2005
Credit Suisse March 2005 - June 2005
Shanghai Lifestyle Centre for Creative Collaboration July 2004 - August 2004
Skills
Hospitality, Travel, Brand Development, Cultural Awareness, Marketing Strategy, Marketing Research, International Sales, Sales Management, Product Sourcing, Recruiting, Strategic Planning, Sales, Customer Service, Business Development
Education
Columbia University in the City of New York 2002 — 2006
Bachelor of Arts, East Asian Language and Culture
Shanghai University 2004 — 2004
study abroad
Hyatt Hotels Corporation May 2012 - Present
Colorado Rockies Baseball Club May 2010 - May 2012
Education
University of Colorado at Denver 2009 — 2012
Bachelor of Arts (B.A.), Psychology
Community College of Aurora 2010 — 2011
Certificate, Personal Training and Human Performance
MCT,Inc. May 1998 - Present
Hall Widdoss June 1991 - August 1996
Hyatt Hotels Corporation August 1978 - September 1986
Education
Concordia College 1969 — 1973
Bachelor of Arts (BA), Theatre and Music
Harlem High School Montana 1966 — 1969
High School Graduation
Hyatt Hotels Corporation May 2013 - Present
Education
Roosevelt University
Master of Science (M.S.), Human Resources Management
Columbia College Chicago
Bachelor of Arts (B.A.), Marketing Communications
Althoff Catholic High School
Pacific Lutheran University 2010 - 2013
Hampton October 2008 - October 2009
Hyatt Hotels Corporation September 2006 - September 2008
Hyatt Hotels Corporation July 2005 - September 2006
Skills
Leadership, Public Relations
Education
Colorado State University 2001 — 2005
Bachelor of Science (BS), Restaurant and Resort Management
Giese Companies February 2014 - Present
Midwest Medical Center May 2006 - June 2010
Hyatt Hotels Corporation November 1988 - May 2006
Skills
HVAC, Electrical..., Electrical Controls, HVAC Controls, Electrical Safety, Management, Project Management, Sales, Customer Service
Education
College of DuPage 1986 — 1989
Associate of Science (A.S.), Heating, Air Conditioning, Ventilation and Refrigeration (HAC, HACR, HVAC, HVACR)
Swatch Group February 2015 - Present
Hyatt Hotels Corporation July 2008 - March 2012
Skills
Time Management, Detail Oriented, Team Building, Task Driven, Customer Service, Customer Experience, Customer Satisfaction, Customer Service..., Guest Service Management
Education
Community College of the Air Force 1995 — 1995
Kutztown Area High School 1994 — 1994