Hyatt Hotels Corporation
Industry: Hospitality company
DescriptionHyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury hotels, resorts, and vacation properties. The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. Customer service: 0845 888 1234 Headquarters: Chicago, Illinois, United States CEO: Mark Hoplamazian (Dec 2006–) Parent organization: Global Hyatt
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Hyatt Hotels Corporation Employees
Weber Shandwick July 2012 - Present
GmP Communications 2008 - 2012
IES Abroad 2007 - 2008
GmP Communications 2004 - 2007
Visteon 2000 - 2003
Visteon Automotive Systems, a subsidiary of Ford Motor Company 1998 - 2000
TAD / APX International 1995 - 1997
ICT Engineering 1994 - 1995
Hyatt Hotels Corporation 1993 - 1994
Modern Engineering 1991 - 1993
Skills
Writing/Editing, Social Networking, Strategic Communications, Event Production, Research and Analysis, Media Relations, Social Media Marketing, Media Planning, Event Planning, Corporate Events, Live Events, Event Management, Public Relations, Internal Communications, Internal Marketing, Marketing Communications, Presentation Development, Video Production, Marketing Strategy, Corporate Communications, Community Relations, Non-profit..., Corporate Social..., Research, Corporate Social..., Communication, Community Development, Crisis Communications, Marketing, Reputation Management, Market Research, Press Releases, Strategy, New Business Development, Speech Writing, Public Affairs, Proposal Writing, Leadership, Integrated Marketing, Message Development, Communication Training, Content Development, Brand Awareness, Communications Planning, Newsletters, Crisis Management, Strategic Planning, Product Launch, Social Media, International Relations
Education
Madonna University
B.A., Journalism/Public Relations
Western Michigan University 1986 — 1988
Communication and Media Studies
Riverview High School
Direct Call October 2014 - Present
Convergys December 2013 - Present
Fiserv August 2012 - November 2013
Mutual of Omaha April 2012 - August 2012
Hyatt Hotels Corporation November 2011 - April 2012
The Auto Club Group February 2011 - November 2011
Marriott Reservations March 2008 - December 2010
West Corporation April 2007 - November 2007
Target June 2006 - April 2007
Education
University of Nebraska at Omaha 2006 — 2014
Bachelor of General Studies, Criminology and Criminal Justice Specialty
Omaha North High 2002 — 2006
Diploma
Metropolitan Community College
Patton & Ryan LLC January 2015 - May 2015
Kaplan, Massamillo & Andrews, LLC October 2007 - September 2014
Midway Games Inc. August 2007 - October 2007
Hyatt Hotels Corporation August 2006 - December 2006
Ostendorf, Tate, Barnett & Wells, L.L.P. October 2004 - April 2005
Judge Judy and Joe Brown TV shows 2004 - 2005
Judge Judy and Joe Brown TV shows 2004 - 2005
Big Ticket Television, Inc. – Judge Judy/Judge Joe Brown Television Shows June 2004 - August 2004
University of Michigan 1999 - 2001
Skills
Litigation, Legal Research, Civil Litigation, Legal Writing, Commercial Litigation, Corporate Law, Product Liability, Westlaw, Legal Assistance, Courts, Appeals, Contract Negotiation, Licensing, Arbitration, Litigation Support, Legal Issues, Trials, International Law
Education
Loyola University New Orleans College of Law 2002 — 2005
J.D., Common Law
University of Michigan 1996 — 2001
B.A., Psychology and American History
The John Marshall Law School
Real Estate LLM
Hyatt Hotels Corporation October 2014 - Present
Hyatt Hotels Corporation June 2011 - October 2014
Hyatt Hotels Corporation January 2010 - June 2011
Hyatt Hotels Corporation January 2007 - January 2010
Hyatt Hotels Corporation August 2005 - January 2007
Hyatt Hotels Corporation October 2002 - August 2005
Hyatt Hotels Corporation November 2000 - October 2002
United States Air Force July 1991 - August 1998
Skills
Hospitality, Hotel Management, Operations Management, Resorts, Call Centers, Customer Satisfaction, Hospitality Management, Customer Service, Food & Beverage, Hospitality Industry, Training, Hotels, Strategic Planning, Leadership, Project Management, Team Building, Process Improvement, Time Management, Pre-opening, Event Management, Budgets
Education
Metropolitan Community College
Hyatt Place August 2015 - Present
Hyatt Hotels Corporation December 2014 - Present
Hyatt Hotels Corporation September 2013 - December 2014
Hyatt House Charlotte Airport July 2009 - September 2013
Skills
Hospitality Management, Hospitality Industry, Hotels, Yield Management, Rooms Division, Front Office, Food & Beverage, Revenue Analysis, Banquets, Hospitality, Property Management..., Resorts, Catering, Guest Service Management
Education
Mercyhurst College 1984 — 1988
Hotel, Motel, and Restaurant Management
Cargill February 2014 - Present
Ravago May 2009 - February 2014
Ravago 2007 - 2009
Future Publishing 2005 - 2007
Hyatt Hotels Corporation 2003 - 2005
New York Presbyterian Hospital 2001 - 2003
Skills
Project Planning, Logistics, Customer Service, Microsoft Excel, Microsoft Office, Accounting, Risk Management, Energy, Gas, Oil/Gas, Strategic Planning, Contract Management, Operations Management, SAP, Project Management, Salesforce.com, Salesforce.com...
Education
Mercy College
Master of Business Administration (MBA), Business Administration, Management and Operations
Mercy College
Bachelor of Science (B.S.), International Business
Hyatt Hotels Corporation December 2014 - Present
Hyatt Hotels Corporation September 2013 - December 2014
Hyatt Hotels Corporation February 2013 - September 2013
Hyatt Hotels Corporation October 2011 - February 2013
Northwestern University Feinberg School of Medicine August 2009 - September 2011
SPM Marketing & Communications August 2008 - August 2009
SPM Marketing & Communications May 2007 - August 2008
Serve Marketing December 2006 - May 2007
Zeppos & Associates August 2006 - December 2006
Serve Marketing May 2006 - August 2006
Skills
Marketing Communications, Social Media, Advertising, Integrated Marketing, Strategic Communications, Public Relations, Marketing Strategy, Event Planning, Marketing, Internal Communications, Leadership, Editing
Education
Northwestern University
Master of Science in Communication
Marquette University 2003 — 2007
Bachelor of Arts in Communication, Public Relations, Advertising, Marketing
National University of Ireland, Galway 2005 — 2005
Proper Hospitality December 2014 - Present
PUBLIC CHICAGO AN IAN SCHRAGER HOTEL November 2012 - November 2014
ANDAZ WEST HOLLYWOOD December 2009 - November 2012
HYATT HOTELS CORPORATION December 2001 - December 2009
Education
Mercyhurst University 1997 — 2001
B.A., Hotel Management
Marriott Hotels January 2013 - May 2015
No Limits Conference March 2015 - March 2015
Jews on Campus August 2010 - May 2012
Medieval and Renaissance Club August 2010 - May 2012
Bath and Body Works February 2011 - April 2012
Hyatt Hotels Corporation October 2009 - October 2010
State Bank of Colon May 2008 - October 2008
Skills
Customer Satisfaction, Customer Service, Analysis of Popular..., Critical Gender Theory, LGBTQIA+ and Aging, LGBTQIA+ and..., Feminist Marxist Theory
Education
University of Nebraska at Omaha 2009 — 2013
Bachelor's Degree, Religion/Religious Studies
Metropolitan Community College 2008 — 2010
Hyatt Hotels Corporation February 2000 - Present
Skills
Hotel Management, Hospitality Industry, Hospitality Management, Hotels, Hospitality, Pre-opening, Property Management..., Resorts, Fine Dining, Awesomeness, Hiring
Education
Marymount University
Master of Arts (M.A.), Human Resources Management
University of the Philippines
Bachelor of Arts (B.A.), Psychology
Convergys June 2012 - August 2013
Hyatt Hotels Corporation May 2006 - May 2012
Wendy's June 1997 - May 2006
Skills
Soft Skills, Recruiting, Performance Management, BPO, Workforce Management, Call Centers, Coaching, Employee Training, Management, Operations Management, Training Delivery, Job Coaching, Public Speaking, Loyalty Programs, Credit Cards, Hospitality, Restaurant Management, Analysis, Sales, Customer Satisfaction
Education
Ralston high school 1996 — 2000
Diploma
Metropolitan Community College
Reliable Heating & Air April 2013 - Present
Family Caregiver February 2010 - January 2013
Noble Investment Group January 2007 - January 2010
Sheraton Atlanta Hotel April 2006 - June 2006
Wyndham International April 2005 - March 2006
Wyndham International July 2003 - March 2005
Wyndham International December 2001 - June 2003
Hyatt Hotels Corporation June 2001 - October 2001
Skills
Accounting, Auditing, Customer Service, Event Planning, Data Entry, Microsoft Word, Microsoft Office, Outlook, Budgets, Community Outreach, Front Office, Invoicing, Customer Satisfaction, Analysis, Account Reconciliation, Hospitality Management, Management, Team Building, Hospitality Industry
Education
Northern Arizona University 1998 — 2001
Bachelor of Science, Hospitality Management
Luther College 1995 — 1997
Nursing
Hyatt Hotels Corporation August 2012 - January 2015
Hyatt Hotels Corporation March 2010 - August 2012
Classic Residence by Hyatt January 2007 - March 2010
Hyatt Regency Coconut Point Resort and Spa 2005 - 2007
Hyatt Hotels 1987 - 2007
Hyatt Regency Maui Resort and Spa 2000 - 2005
Hyatt Regency Beaver Creek Resort 1998 - 2000
Hyatt Beaver Creek 1998 - 2000
Hyatt Regency Dorado Beach Resort and Country Club 1995 - 1997
Hyatt Regency Aruba Resort and Casino 1992 - 1995
Skills
Food & Beverage, Banquets, Menu Development, Hotels, Hospitality Management, Culinary Skills, Hospitality, Restaurants, Pre-opening, Hospitality Industry, Catering, Fine Dining, Resorts, Cuisine, Restaurant Management, Hotel Management, Recipes, Micros, Food, Cooking, Front Office, Menu Costing, Rooms Division, Sanitation, Pre-opening experience, Chef, MICROS, Property Management..., Convention Services, Opening Hotels, Pastry, Menu Engineering, Wine, Yield Management, Hiring, Revenue Analysis, Culinary Management, Gourmet, Banquet Operations
Education
Manchester Community College 1984 — 1986
Culinary Arts, Hotel Mgt
Trinity College-Hartford 1982 — 1984
South Catholic High School 1978 — 1982
IUPUI School of Physical Education and Tourism Management November 2014 - Present
Marian University Indianapolis 2012 - Present
Ivy Tech Community College August 2013 - May 2014
Hyatt Hotels Corporation October 2012 - July 2013
DeVry University September 2012 - January 2013
IUPUI June 2005 - August 2012
Marsh Supermarkets August 2005 - May 2010
Skills
Communication, Customer Service, Organization, Public Speaking, Teaching, Time Management, Leadership, Teamwork, Management, Event Planning, Research, PowerPoint, Microsoft Office, Higher Education, Hospitality, SPSS, Critical Thinking, Employee Training, Speech Writing, Leadership Development, Student Development, Program Development, Resume Writing, Microsoft Word, Team Building, Microsoft Excel, Sales, Event Management, Interviews, Data Entry, Coaching, Operations Management, Training
Education
Marshall University 2010 — 2012
Master's degree, Communication Studies
Marian University 2006 — 2010
Bachelor's degree, Communication & Sociology
Amador Valley High School/Tri-Valley ROP August 2014 - Present
Larkspur Hotels and Restaurants November 2012 - December 2013
Bragging Rites Picture Framing July 2008 - November 2012
Signature Worldwide August 2001 - July 2008
Signature Worldwide October 1998 - March 2001
Signature Worldwide March 1996 - March 1997
Servico Management Co. September 1995 - March 1996
Crowne Plaza Ravinia - Intercontinental Hotel Company September 1992 - September 1995
The Ritz-Carlton Hotel Company LLC November 1989 - September 1992
Hyatt Hotels Corporation October 1986 - October 1989
Skills
Sales&Marketing, Sales Presentations, Newmarket Delphi, Revenue Management, Training, Meeting Planning, Account Management, Sales, Sales Management, Revenue Analysis, Hospitality Management, Employee Training, Direct Sales, Marketing, Leadership Development, Pre-opening, Marketing Strategy, Budgets, CRM, Hospitality Industry, Trade Shows, Yield Management, Strategic Planning, Sales Process, Team Building, Hospitality, Hotel Management, Management, Hotels, Customer Service, Coaching, Customer Satisfaction, Forecasting, Business Relationship..., Catering, Front Office, Operations Management, Leisure, Tourism, Event Management, Resorts, Leadership, Contract Negotiation, Hiring, Event Planning, Hotel Booking, Delphi, Social Networking, Business Travel, Customer Retention
Education
University of California, Berkeley 2014 — 2017
Designated Subjects Teaching Credential, Educational/Instructional Technology
Lynchburg College 1978 — 1982
Bachelor's degree, Speech Communications
Brandywine High School, Wilmington DE 1974 — 1978
High School, 10th - 12th
Amador Valley High School
Taylor RyMar Corporation April 2014 - Present
Sun Vally Solar Solutions 2010 - April 2014
TUV Rheinland Photovoltaic Testing Laboratory March 2009 - December 2010
Life Stream Purification Systems January 2008 - December 2008
Hilton Hotels Worldwide January 2004 - December 2007
Hyatt Hotels Corporation August 2003 - December 2003
Macalester College September 2000 - July 2003
Argonne National Laboratory June 2000 - August 2000
Skills
Solar Energy, Industrial Design, Microsoft Office, Design Thinking, AutoCAD, Photovoltaics, Sustainable Design, Energy Efficiency, Engineering, Renewable Energy
Education
Arizona State University Polytechnic 2009 — 2010
Master's degree, Alternative Energy Technology - Solar
Macalester College 1999 — 2003
Bachelor of Arts (BA), Physics and Mathematics
Hyatt Hotels Corporation June 2013 - Present
Hyatt Hotels Corporation January 2013 - June 2013
Hyatt Hotels Corporation August 2010 - December 2012
Hyatt Hotels Corporation July 2008 - July 2010
Skills
Marketing, Hospitality, Hotels, Event Planning, Operations Management, Training, Meeting Planning, Social Media, Customer Service, Event Management, Budgets, Loyalty Marketing, Loyalty Programs, Microsoft Excel, Microsoft Office, Revenue Analysis, Forecasting, Food & Beverage, Brand Development..., Strategic Planning, Chain/Coordinated...
Education
Marquette University 2004 — 2008
Bachelor of Finance and Bachelor of Marketing, Business
IMPACT Group 2000 - Present
University of Phoenix, Central Florida Campus February 2000 - 2014
Personal Consulting Practice 2000 - 2013
SatoTravel November 1995 - May 1999
Hyatt Hotels Corporation April 1986 - November 1995
Skills
Higher Education, Adult Education, Instructional Design, Leadership Development, E-Learning, Human Resources, Organizational..., Executive Coaching, Teaching, Career Development..., Talent Management, Staff Development, Curriculum Design, Public Speaking, Employee Relations, Training, Team Leadership, Performance Management, Career Counseling, Leadership, Employee Training, Career Development, HR Policies, Coaching
Education
Marymount University
Master of Arts (MA), Human Resources Development
Marymount University
Instructional Design Certificate
Stetson University
Bachelor of Business Administration (BBA), Business Administration
Windermere Real Estate Southern California March 2014 - Present
ARIIX 2012 - Present
TeamFigi June 2006 - Present
Hyatt Hotels Corporation June 1995 - Present
Pacific Sotheby`s International Realty April 2013 - March 2014
Windermere Signature Properties July 2012 - April 2013
Prudential California Realty 2011 - July 2012
USANA Health Sciences August 2006 - 2012
Stark Investments - Stark & Roth Inc. March 2001 - August 2003
Hyatt Hotels - Milwaukee 1992 - 2001
Skills
Real Estate, Social Media Marketing, Online Marketing, Entrepreneur, Home Based Business, National Association of..., Realtor, Downtown San Diego, Hillcrest, Mission Hills, buyers agent, sellers agent, Relocation Buyers, Online Advertising, Entrepreneurship, Sellers, Sales, Customer Service, Coaching, Residential Homes, Investment Properties, Training, Direct Sales, Public Speaking, Investments, Hospitality, Team Building, Social Networking, Leadership, SEO, Blogging, Budgets, Marketing, Small Business, Contract Negotiation, Hotels, Selling, Investors, Web Marketing, Property Management, Email Marketing, Marketing Strategy, Luxury, Negotiation, Event Planning, Forecasting, Property, Trade Shows, Real Estate Transactions, Hospitality Industry
Education
Stratton College 1992 — 1994
Accounting
Madison Area Technical College 1986 — 1988
Accounting
University of Wisconsin-Parkside 1983 — 1984
Accounting
Wilmot High School 1979 — 1983
RyTech, LLC June 2014 - Present
Hyatt Lodge at McDonald’s Campus July 2013 - May 2014
Hyatt Lodge at McDonald’s Campus April 2011 - June 2013
Hyatt Hotels Corporation April 2010 - July 2011
Absolutely Done January 2010 - April 2010
Golden Chic Events & Consulting September 2007 - October 2009
Metavante January 2009 - September 2009
Marquette University 2008 - 2008
Jodi Moraru & Associates 2007 - 2007
Skills
Event Management, Event Planning, Corporate Events, Meeting Planning, Sales, Social Media, Twitter, Public Relations, Microsoft Office, Events, Hospitality, Leadership, Customer Service, Sales Support, Administrative Office..., Hospitality Industry, Hospitality Management, Hotel Management, Food & Beverage, Catering, Training, Management, Trade Shows, Convention Services, Sales Management, Teamwork, Sales Operations
Education
Marquette University 2004 — 2008
Bachelors, Sociology, Public Relations
Divine Savior Holy Angels High School 2000 — 2004
High School
World Jewish Congress, American Section November 2012 - Present
Jewish Federation of Northern New Jersey October 2011 - Present
Bergen County YJCC August 2008 - August 2012
Glen Rock Jewish Center June 1993 - June 2010
Private Label Products 1992 - 2008
Hyatt Hotels Corporation 1984 - 1988
Skills
Non-profits, Program Development, Community Outreach, Volunteer Management, Fundraising, Grant Writing, Event Planning, Public Speaking, Program Evaluation, Research, Event Management, Grants, Community Development, Budgets, Marketing, Nonprofits
Education
Marist College 1978 — 1981
Bachelor of Arts (B.A.), Communication and Media Studies
Starwood Hotels & Resorts .Worldwide January 2012 - Present
Starwood Hotels & Resorts Worlwide January 2004 - January 2012
Hyatt Hotels Corporation October 1991 - October 2001
Hyatt Regency DFW October 1988 - October 1991
Skills
Hotels, Hospitality, Revenue Analysis, Hospitality Management, Incentives, Event Management, Resorts, Sales Management, Meeting Planning, Contract Negotiation, Account Management, Event Planning, Trade Shows, Forecasting, Tourism, Yield Management, Customer Service, Business Development, Manage Client..., Key Account Management, Business Intelligence
Education
Loyola University Chicago
English and Communication Arts
National Association of Mutual Insurance Companies (NAMIC) June 2015 - Present
MEETINGplan November 2008 - May 2014
Maritz McGettigan May 2000 - May 2002
Virtual Meeting Strategies August 1997 - May 2000
Hyatt Hotels Corporation August 1995 - August 1997
Skills
Event Management, Marketing, Program Management, Project Management, Social Media Marketing, Management, Strategy, Fundraising, Public Speaking, Strategic Planning, Public Relations, Event Planning, Budgets, Sales, Nonprofits, Corporate Events
Education
Manchester College 1989 — 1993
Bachelors, Business, Management & Marketing
Denihan Hospitality Group October 2013 - Present
Hyatt Hotels Corporation October 2012 - October 2013
Hyatt Hotels Corporation August 2007 - October 2012
Hyatt Hotels Corporation August 2007 - March 2010
Hyatt Regency Greenwich August 2004 - August 2007
Hyatt Regency Newport February 2003 - August 2004
Grand Hyatt Tampa August 2001 - February 2003
Hyatt Regency Atlanta January 2000 - August 2001
Hyatt Regency Atlanta January 1999 - January 2000
Hyatt Regency Atlanta August 1997 - January 1999
Skills
Employee Relations, Customer Service..., Employee Engagement, Myers-Briggs Certified, Hospitality Industry, Strategic Planning, Leadership Development, Onboarding, Succession Planning, Hospitality, Benefits Administration, Talent Management, Performance Management, Employee Training, Training, HRIS, Hiring, Front Office, Recruiting, Deferred Compensation, New Hire Orientations, Talent Acquisition, Workforce Planning, Labor Relations, Organizational..., Organizational..., Employee Benefits, HR Policies, Career Development, College Recruiting
Education
Lynchburg College 1986 — 1990
BS, Business
Suffield Academy 1984 — 1986
American Bar Association August 2013 - Present
Cabrini Green Legal Aid Expungement Help Desk, Daley Center August 2010 - Present
National Association of Women Lawyers July 2013 - August 2013
Partnership for Food Safety Education January 2013 - July 2013
Loyola University Chicago School of Law, Dispute Resolution Program October 2012 - July 2013
Life After Innocence Practicum May 2010 - May 2012
City of Chicago, Department of Procurement Services General Counsel September 2011 - December 2011
Judge Ronald A Guzman January 2011 - May 2011
Dean Michael Kaufman, Loyola University Chicago School of Law June 2010 - December 2010
Hyatt Hotels Corporation January 2006 - August 2009
Skills
Budgets, Project Management, Legal Writing, Legal Research, Procurement, Contract Negotiation, Hotels, Negotiation, Editing, Trials, Corporate Law, Criminal Law, Appeals, Courts
Education
Loyola University Chicago School of Law 2009 — 2012
Juris Doctor, May 2012
University of Hawaii at Manoa 2000 — 2004
Bachelor of Arts, Travel Industry Management
McGraw Hill Financial March 2014 - Present
McGraw Hill Financial October 2013 - March 2014
The Kent Group, LTD March 2013 - June 2013
Toys R Us January 2007 - February 2012
Cadbury plc. January 2004 - December 2006
Caliper August 2002 - July 2004
Hyatt Hotels Corporation November 1997 - August 2002
Skills
Software Proficiency, Microsoft Office, PowerPoint, Excel, Access, Calendaring, Meeting Planning, Order Management, Lotus Notes, Pivotal, SAP, PeopleSoft, Oracle E-Business Suite, Microsoft Excel, Accounts Receivable, Budgets, Leadership, Management, Customer Service, Microsoft Word, Human Resources
Education
Villanova University 2013 — 2014
Master certification, PMP, Project Management
Mercer County Community College 1988 — 2002
Associate of Arts and Sciences (AAS), Business/Corporate Communications
PayPal May 2012 - Present
PayPal October 2008 - May 2012
The Schuster Group, Inc. December 2003 - August 2005
Hyatt Hotels Corporation August 2000 - November 2003
Hyatt Hotels Corporation August 1997 - August 2000
Skills
E-commerce, SaaS, Operating Systems, Management, Project Management, Product Management, Cloud Computing, Account Management, Customer Service, CRM, Software Development, Business Development, Unix, .NET, Relationship Management, Agile Methodologies, Scrum, Integration, Salesforce.com, Enterprise Software
Education
Agile / Scrum 2014 — 2014
Scrum Master Certification
Metropolitan Community College 2011 — 2012
CCNA, Cisco Networking
University of Nebraska at Omaha 1999 — 2003
Bachelor of Science (BS), History
Carlson March 2015 - Present
PayPal August 2010 - February 2015
PayPal August 2008 - August 2010
PayPal April 2007 - August 2008
PayPal October 2005 - April 2007
Hyatt Hotels Corporation September 2004 - October 2005
Skills
Call Centers, Customer Experience, Customer Service, Customer Satisfaction, Management, Project Management, Training, Workforce Management, Team Management, Time Management, Employee Training, People Skills, Payments, People Development, Microsoft Excel, Computers, Business Analysis, Data Analysis, Workforce Planning, Computer Hardware, Fun, Motivation, Motivational Speaking, Interviews, Coaching, Troubleshooting, Business, Building Relationships, Technical Support, Cable Television, Cable Management, Cable Networks, Basic HTML, Web Design, E-commerce
Education
Metropolitan Community College 2012 — 2013
Still studying, Computer Programming
Hyatt Hotels Corporation March 2013 - Present
Sokolove Law LLC August 2011 - February 2013
Holiday Inn Oceanside, Ca February 2010 - November 2010
Skills
Customer Service, Microsoft Excel, Budgets, Quality Assurance, Outlook, Hotel Management, Management, Event Planning, Process Scheduler, Food & Beverage, Hospitality Management, Front Office, Hospitality Industry
Education
Rochester Institute of Technology 2007 — 2009
Masters of Science, Communications and Media Technologies
Marist College 2003 — 2007
Bachelor of Arts (B.A.), Communications
Hyatt Hotels Corporation January 2015 - Present
Hyatt Hotels Corporation February 2012 - January 2015
Hyatt Hotels Corporation May 2010 - February 2012
Hyatt Hotels Corporation May 2008 - May 2010
Hyatt Hotels Corporation August 2006 - May 2008
Hyatt Hotels Corporation February 2005 - August 2006
Electro-Motive Diesel November 2003 - February 2005
Skills
Hyperion Enterprise, Financial Analysis, Forecasting, Financial Reporting, Essbase, Long Range Planning, Budgets, Budget Process, Hyperion Planning, Strategic Planning, Valuation, Hospitality
Education
Quinlan School of Business, Loyola University Chicago 2003 — 2005
MBA, Finance
Loyola University of Chicago 2001 — 2003
BS, Accounting
Hyatt Hotels Corporation October 2014 - Present
Hyatt Hotels Corporation November 2010 - Present
Hyatt Hotels Corporation November 2008 - November 2010
Hyatt Hotels Corporation December 2004 - November 2008
Hyatt Hotels Corporation March 2006 - March 2007
Hyatt Hotels Corporation December 2004 - March 2006
Tishman Hotel Corporation March 2001 - December 2004
Sheraton Chicago Hotel and Towers November 2000 - March 2001
Skills
Financial Analysis, Hotels, Valuation, Finance, Hospitality Industry, Asset Management, Hospitality, Management, Real Estate, Leadership, Budgets, Asset Managment, Hospitality Management, Hotel Management, Feasibility Studies, Real Estate Development, Real Estate Transactions, Corporate Real Estate, Project Management, Due Diligence, Capital Budgeting, Corporate Finance, Cash Flow, Cash Management, Cash Flow Forecasting, Financial Reporting, Financial Modeling, Accounting, Leadership Development, Franchising, Forecasting, Hotel Asset Management, DCF Valuation, Project Finance, Project Coordination, Budget Process, Operating Budgets, Competitive Analysis, Real Estate Financing, International..., International Finance, International Real..., Business Strategy, Corporate Law, Contract Negotiation, Corporate Tax, Business Valuation, Equity Valuation, Real Estate Economics, Tax Accounting
Education
Marquette University 1994 — 1998
Bachelor of Science in Business Administration, Accounting
Alderson Broaddus University August 2011 - Present
Hoosier Diamond 16U August 2010 - July 2011
Brebeuf Jesuit October 2010 - June 2011
Primerica Financial Services November 2006 - July 2010
Zionsville Community High School February 2010 - June 2010
Hyatt Hotels Corporation August 2007 - June 2009
Indiana Bulls June 2005 - August 2005
Education
Manchester University 2002 — 2006
B.S., Economics
Hyatt Hotels Corporation September 2012 - Present
Hyatt Hotels Corporation July 2009 - Present
Hyatt Hotels Corporation July 2010 - September 2012
Hyatt Hotels Corporation July 2009 - July 2010
Embassy Suites Hotel Downtown June 2008 - May 2009
Embassy Suites Hotel Downtown September 2006 - June 2008
Gifts from the Holy Land November 2005 - December 2007
Skills
Computer Proficiency, Hospitality, Customer Service, Training, Time Management, Hotels, Sales, Leadership, Front Office, Team Management, Recruiting, PowerPoint, Coaching, Hospitality Management, Microsoft Excel, Hospitality Industry, Process Scheduler, Food & Beverage, Hotel Management, Customer Satisfaction, Resorts, Event Management
Education
Metropolitan Community College
In Progress, Undecided
Hyatt Place June 2013 - June 2014
Hyatt Hotels Corporation August 2012 - June 2013
Hyatt Place January 2011 - August 2012
Best Western International September 2009 - January 2011
Polyservice Driving School August 2008 - September 2009
Skills
Hospitality Management, Hospitality, Hotels, Microsoft Office, Customer Service, Service Recovery, Housekeeping, Sales, Microsoft Excel, Microsoft Word, Training, Bartending, Customer Satisfaction, Hiring Personnel, Training Facilitation, Team Leadership, Hotel Management, Food & Beverage, Hiring, Front Office, Hospitality Industry
Education
Madonna University 2009 — 2011
Bachelors, Science; Hospitality Management, 3.66
Hyatt Hotels Corporation November 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2010 - October 2014
Mahindra Satyam January 2007 - September 2010
Mahindra Satyam August 2005 - December 2007
Ocwen Financial Solutions May 2004 - August 2005
SQL Star International March 2002 - April 2004
SQL Star International May 2000 - February 2002
Skills
Scrum, Java Enterprise Edition, Agile Methodologies, Web Services, SOA, Production Support, JSP, Java, Software Project..., SQL, JMS, E-commerce, Portals, Plumtree, JBoss Application Server, Oracle Application..., WebSphere Application..., WebSphere MQ, IBM Websphere Commerce, UML Tools, JDeveloper, SOAP, UDDI, OOP, OOAD, SDLC, DB2, SQL DB2, Oracle, Design Patterns, CVS, WinCVS, Unix, Linux, XML, DOM, Spring, Spring Batch, AJAX, Hibernate 3.1, C, C++, Microsoft SQL Server, Solaris, EJB, RAD, JUnit, Hibernate, JDBC, Tomcat
Education
Maharshi Dayanand University 2000 — 2002
Master of Science (M.Sc.), Computer Science
Osmania University 1998 — 2000
MISCA, Computer Science
LinkedIn October 2014 - Present
LinkedIn May 2013 - October 2014
Hyatt Hotels Corporation September 2009 - March 2013
Central States Indemnity June 2008 - May 2009
First Data Corporation June 2007 - May 2008
Skills
Call Centers, Sales, Microsoft Office, Spanish, Insurance, Customer Satisfaction, Customer Service, Sales Operations, Microsoft Excel, Direct Sales, Customer Retention, Team Leadership, Microsoft Word, PowerPoint, Teamwork, Leadership, Social Networking, Windows
Education
Central High School 2005 — 2009
HS Diploma, High School/Secondary Diplomas and Certificates
Metropolitan Community College
Associate's degree, Business Administration and Management, General
Hyatt Regency Lost Pines Resort & Spa September 2015 - Present
Grand Hyatt New York May 2014 - September 2015
Hyatt Regency Boston December 2010 - May 2014
Hyatt Regency Boston July 2010 - December 2010
Hyatt Hotels Corporation October 2009 - July 2010
Hyatt Hotels Corporation September 2008 - October 2009
Hyatt Hotels Corporation January 2008 - September 2008
Skills
Open Table, Passkey, Cvent, Oracle, Opera, Hospitality, Hotels, Hospitality Management, Food & Beverage, Hospitality Industry, Hotel Management, Catering, Front Office, Restaurants, Management, Pre-opening, Micros, Rooms Division, Customer Service, Banquets, Guest Service Management, Property Management..., Menu Development, Event Management, Corporate Events, Culinary Skills, Event Planning, Meeting Planning, Wedding Planning, Convention Services, Tourism, Outlook, OnQ, Yield Management, Hotel Booking
Education
Merrimack College 2004 — 2008
Bachelor of Science Degree, Business Administration; Management
Direct Supply August 2014 - Present
Direct Supply June 2013 - August 2014
Direct Supply May 2012 - May 2013
Olin Business School January 2012 - May 2013
Nestlé Purina North America September 2011 - December 2012
Olin Business School February 2012 - May 2012
Hyatt Hotels Corporation April 2009 - June 2011
Liberata June 2007 - April 2009
Indian Space Research Organisation May 2005 - July 2005
Skills
Data Analysis, Business Strategy, Marketing Strategy, Project Management, Program Management, CRM Analytics, Business Process..., Segmentation, Business Planning, CRM, Leadership, Cross-functional Team..., Analytics, Analysis, Product Management, Strategic Planning, Power Tools, Zumba, Groundwater, Top Secret, Mountain Rescue, Sketch Comedy, Umbrellas, Mannequin Styling, Strategy, Management, Business Analysis, Consulting
Education
Washington University in St. Louis - Olin Business School 2011 — 2013
MBA, Business Administration
Malaviya National Institute of Technology 2002 — 2006
Btech, Chemical Engineering
Kathy Casey, L.Ac. Dipl. O.M. May 2010 - Present
Touchstone Acupuncture & Chinese Herbs April 2010 - Present
Coldwell Banker Country Properties August 2003 - August 2010
Hyatt Hotels Corporation 1983 - 1991
Skills
Health, Healing, Acupuncture, Nutrition, Small Business, Chinese Herbal Medicine, Pain Management, Stress, Meditation, Insomnia, Public Speaking, Headaches, Digestive Disorders, Aromatherapy, Migraine, Infertility, Traditional Chinese..., Fibromyalgia, Qigong, Stress Management, Wellness, Smoking Cessation, Herbs, Alternative Medicine, Treatment, Wellness Coaching, Holistic Health, Nutritional Counseling, Cupping, Lifestyle, Yoga, Fertility, Bodywork, Allergy, Energy Healing, Wellbeing, Relaxation, Chronic Illness, Chronic Pain, Detoxification, Menopause, Arthritis, Pregnancy, Back Pain, Sciatica, Tui Na, Moxibustion, Oriental Medicine, Supplements, Gua Sha
Education
Pacific College of Oriental Medicine 2006 — 2010
Master of Science, Traditional Oriental Medicine, Acupuncture & Oriental Medicine
Mercy College
BS, Business Administration; Paralegal Studies
St Catharine Academy
St. Francis Xavier
Maplevale Farms Inc. August 2013 - Present
Zohos Hospitality Solutions, LLC 2008 - Present
Marriott International 2012 - 2013
MERCYHURST UNIVERSITY 2003 - 2012
Hyatt Hotels Corporation 1998 - 2001
Hyatt Hotels Corporation 1997 - 1998
Skills
Fluent in Modern Greek, Hospitality Management, Catering, Restaurants, Hospitality Industry, Micros, ServeSafe Certified, Presentation skills, Project Management, Curriculum Development, Training & Development, Team Leadership, Great Motivator, Leadership, Business Strategy, Team Building, Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Higher Education, Management, Food, Hotel Management, Menu Development, Event Planning, Event Management, Training, Leadership Development, Fundraising, Career Counseling, Customer Service, Hospitality, Process Scheduler, Hotels, Food & Beverage, Employee Training, Banquets, Social Networking, Forecasting, Public Relations, Front Office, Pre-opening, Teamwork, Budgets, Food, Sales, Time Management
Education
Penn State University 2005 — 2009
M.B.A.
Mercyhurst University 1995 — 1997
B.A.
The Ohio State University 1992 — 1995
First National Bank of Omaha May 2015 - Present
First National Bank of Omaha May 2014 - May 2015
First National Bank of Omaha September 2013 - May 2014
Hyatt Hotels Corporation June 2006 - June 2013
Hyatt Hotels Corporation 2006 - 2012
Scheels April 2004 - June 2006
Skills
Hospitality, Hotels, Customer Service, Meeting Planning, Customer Satisfaction, Sales, Event Planning, Team Building, Marketing, Microsoft Office, Hospitality Management, Food, Budgets, Hospitality Industry
Education
University of Nebraska at Omaha 2011 — 2013
Bachelors in Business Management, Business Management
Metropolitan Community College 2006 — 2011
Business Management
Equinox December 2012 - Present
Law Office of Kevin S. Morris / Morris Global Growth Strategies Limited July 2009 - November 2012
Hyatt Hotels Corporation April 2005 - November 2008
Hyatt International Corporation January 1999 - March 2005
McDonald's Corporation 1992 - 1999
DLA Piper (formerly Rudnick & Wolfe) 1986 - 1992
Skills
International Law, Corporate Governance, Intellectual Property, Privacy, Compliance, Franchising, E-commerce, Joint Ventures, Litigation Management, Corporate Law, Licensing, Contract Negotiation, Due Diligence, Strategic Planning, Business Strategy, Crisis Management, M&A experience, Complex Transactions, Commercial Litigation, Trademarks, Privacy Law, Risk Management, Executive Management, Entrepreneurship, Management, Legal Compliance, Leadership, Employment Law, Data Privacy, International Business, Mergers & Acquisitions
Education
Loyola University Chicago School of Law 1983 — 1986
Juris Doctorate
University of Illinois at Urbana-Champaign
Nikole Marie Photography March 2011 - Present
Stella & Dot January 2013 - Present
Chicago Public Schools April 2012 - December 2014
Hyatt Hotels Corporation 2005 - 2006
Education
Loyola University Chicago 2001 — 2008
BS, M.Ed, Psychology, Education
Enterprise Rent-A-Car August 2015 - Present
Enterprise Rent-A-Car July 2014 - Present
Enterprise Rent-A-Car August 2013 - July 2014
Banque Laurentienne April 2013 - August 2013
Bell 2013 - 2013
Hyatt Hotels Corporation August 2004 - August 2007
West Corporation April 2004 - April 2005
Skills
Franklin Covey, Harvard professional..., Salesforce.com, Training, Management, Customer Satisfaction, Sales, Team Building, Customer Service, Coaching, Analysis, Customer Retention, Troubleshooting, Networking, Technical Support
Education
Metropolitan Community College 2004 — 2007
Associate's degree, Business Administration and Management, General
College Protestant de Lome 1996 — 1999
College Protestant de Lome
Hyatt Hotels Corporation October 2013 - Present
Adara Media April 2011 - October 2013
Career Education Corporation September 2008 - January 2011
G2 SwitchWorks December 2003 - April 2008
Orbitz December 2000 - June 2003
GetThere October 1999 - December 2000
Delta Air Lines August 1995 - October 1999
American Airlines 1993 - 1995
Skills
Strategic Planning, Brand Management, Digital Marketing, Integrated Marketing, Online Advertising, Mobile Marketing, Loyalty Marketing, Social Media, Consumer Insight, Brand Architecture, Marketing Strategy, Customer Acquisition, Customer Retention, CRM, Business Development, Product Development, Competitive Analysis, Pricing Strategy, Yield Management, Team Leadership, Team Building, Travel, Airlines, Online Travel, Higher Education, Start-ups, Big Data, Websites, Online Marketing, E-commerce, Marketing, Product Management
Education
The University of Chicago Booth School of Business 1991 — 1993
MBA
Marquette University 1986 — 1989
B.S.
TERRIFIC, Inc. 2013 - Present
Things To Do, Inc. 2011 - Present
Bella Notte Wedding Coordination 2008 - Present
Salsa Labs, Inc. 2012 - 2013
Cosmos Club 2010 - 2011
Maryland-National Capital Park and Planning Commission 2008 - 2009
Hyatt Hotels Corporation 2006 - 2008
Hyatt Hotels Corporation 2005 - 2006
Skills
Event Management, Event Planning, Coordinating Events, Corporate Events, Sales, Public Relations, Event Producing, Project Planning, Social Networking, Close Attention to..., Fundraising, Social Media Marketing, Microsoft Office, Marketing Communications, Marketing, Nonprofits, Social Media, Management, Client Relations, Needs Assessment, Budget Planning, Inventory Control, Purchasing, Project Management, Windows 7, Windows XP, Windows 8, Mac OS X Server, Google Docs, Google Apps, Salesforce.com, QuickBooks, Sales Automation
Education
Penn Foster 2012 — 2013
Certified Career Diploma, Wedding Planning
Prince George's Community College 2010 — 2011
Continuing Education Certificate, Event Planning Management
McDaniel College 2000 — 2004
Bachelor of Arts (B.A.), Art-Communication
Fountaindale Public Library District February 2007 - Present
Pioneer Engineering & Environmental Services, Inc. March 1998 - 2006
American International School 1994 - 1995
Willowbrook Wildlife Center 1992 - 1992
Hyatt Hotels Corporation 1988 - 1992
Skills
Young Adult Literature, Science, Library, Public Speaking, Teaching, Research, Nonprofits, Grant Writing, Community Outreach, Program Development, Curriculum Design, Educational Technology, Editing, Staff Development, Microsoft Office
Education
Loyola University of Chicago 1986 — 1992
BS, Biology
North Orange County College, Yorba Linda CA 1991 — 1991
Early Childhood Education
Hyatt Hotels Corporation March 2013 - Present
Schawk!, Inc. / Anthem! Worldwide June 2012 - February 2013
Schawk January 2011 - June 2012
Schawk August 2009 - December 2010
Various Chicago companies January 2004 - August 2009
Skills
Catalogs, InDesign, Photography, Digital Photography, Illustrator, Client Services, Budget Management, Problem Solving, Project Planning, project management, Mac, Project Management, Budgets, Lightroom, Layout, Advertising, Image Editing, Art Direction, Email Marketing, Direct Mail, Image Manipulation
Education
Maine College of Art 2006 — 2007
2007 Post-Baccalaureate Certificate, Art Education
Maine College of Art 1999 — 2003
2003 Bachelor of Fine Arts, Photography
Yahoo September 2013 - Present
Cisco Systems May 2013 - September 2013
Yahoo! April 2012 - May 2013
Infosys May 2006 - April 2012
Hyatt Hotels Corporation September 2008 - March 2012
Wood Group Kenny March 2011 - September 2011
Starbucks November 2007 - August 2008
Tesco PLC November 2006 - October 2007
Herbalife May 2006 - October 2006
Wipro Technologies April 2004 - May 2006
Skills
Oracle Applications, Oracle E-Business Suite, Oracle Financials, Oracle Discoverer, ERP, PL/SQL, Requirements Analysis, Business Analysis, Business Process Design, Financials, Order to Cash, Requirements Gathering, Pre-sales, General Ledger, Project Delivery, Technical Architecture, Project Implementation, Business Process, Solution Design, Integration, Data Migration, Business Process..., Production Support, Procure to Pay, Software Project..., EBS, Oracle R12 Financials, Accounts Receivable, Oracle General Ledger, Fixed Assets, Testing, Gap Analysis, SLA, Solution Architecture, SDLC, Cash Management, Consultancy, Management Consulting, SQL*Plus, Data Conversion, Oracle Technologies, Oracle SQL, User Acceptance Testing, SOA, Oracle HR, Oracle, Global Delivery, XML Publisher, Oracle Reports, Order Management
Education
Madurai Kamaraj University 1996 — 2000
Bachelors
Model High School 1989 — 1996
Higher Secondary Certificate
Brink’s Canada Limited April 2012 - Present
Imperial Tobacco Canada June 2010 - September 2011
Real Estate Investment April 2006 - June 2010
Association Medecins Sans Frontieres Canada April 2008 - March 2010
Entreprise Oleh-Oleh January 2000 - 2007
Hyatt Hotels Corporation 1988 - 1999
Skills
Recruiting, Employee Relations, HR Policies, Leadership, Human Resources, Negotiation, Team Leadership, Training, Employee Engagement, Performance Management, Organizational..., Talent Management, Management
Education
McGill University 2007 — 2009
Certificate, Human Resources Management
César Ritz Colleges Switzerland
Hotel Management Diploma
Year Round Pool Company February 2013 - Present
Coastal Connections September 2011 - September 2012
Melrose Holdings Company, LLC June 1987 - May 2009
Hyatt Hotels Corporation September 1975 - May 1987
Skills
Employee Relations, Talent Acquisition, Recruiting, Human Resources, Temporary Placement, Customer Service, Payroll, Team Building, Applicant Tracking..., Talent Management, Coaching, Performance Management, Internet Recruiting, Sourcing, Training, Staffing Services, Cold Calling, Hiring, HR Policies, Onboarding, Temporary Staffing, New Hire Orientations, Management, Interviews, College Recruiting, Employee Benefits, Executive Search, Workforce Planning, Benefits Administration, Technical Recruiting, Resume Writing, Personnel Management, HRIS, Benefits Negotiation, Deferred Compensation, Contract Recruitment, Job Fairs, Job Descriptions, Succession Planning, Screening, Employee Engagement, Employee Training, FMLA, Employee Handbooks, Employer Branding, Taleo, Screening Resumes, Career Development, Behavioral Interviewing, Background Checks
Education
Penn State University 1973 — 1975
BS, Hotel/Restaurant Management
Marshall University 1970 — 1973
Business
York Suburban High School 1966 — 1970
College Prep, College Prep
Bella Pella Salon Bar November 2013 - Present
Mad Dogg Athletics February 2005 - July 2011
Bel-Air Bay Club March 2007 - September 2008
Sports Club LA/ Beverly HIlls October 2003 - October 2006
T-Netix, INC. December 2000 - July 2003
SwissAir December 1999 - January 2001
Hyatt Hotels Corporation August 1998 - January 2000
Skills
Fitness, Team Building, Marketing, Team Leadership, Budgets, Personal Training, Social Media Marketing, Fitness Training, Event Management, Strategic Planning, Customer Service, Business Development, Marketing Strategy, Sales Management, Social Media, Leadership, Online Advertising, Sales, New Business Development, Public Speaking, Marketing Communications, Weight Training
Education
Aveda Institute-Denver 2011 — 2012
Cosmetology
Marquette University 1994 — 1998
BA, Communications and French
Pyramid Hotel Group 2005 - Present
Reynolds, Inc. September 2002 - September 2004
Hyatt Fisherman's Wharf May 1996 - June 1998
Hyatt Hotels Corporation April 1995 - May 1996
Hyatt Hotels Corporation June 1993 - April 1995
Hyatt Hotels June 1991 - May 1993
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Revenue Analysis, Pre-opening, Hospitality, Food & Beverage, Front Office, Customer Service, Yield Management
Education
Marquette University 1986 — 1990
Bachelor of Science, English Journalism/Business
Marquette University 1986 — 1990
BS, English Journalism
Hospitality Business Resources, LLC April 2015 - Present
Expedia CruiseShipCenters, Fort Lauderdale June 2009 - Present
Commune Hotels + Resorts April 2014 - April 2015
The Setai, Miami Beach March 2011 - April 2014
Waldorf=Astoria, Hilton Hotels, Hyatt Hotels, Carnival Hotels & Casinos 1987 - 2010
Skip Barber Racing 2005 - 2007
Mohegan Sun 1998 - 2002
Hyatt Hotels Corporation 1975 - 1987
Skills
Strategic Planning, Marketing, Operations Management, New Business Development, Management, Event Management, Marketing Strategy, Sales Management, Sales, Social Media Marketing, Advertising, Public Relations, Hospitality, Resorts, Revenue Analysis, Marketing Communications, Hotels, Cruises, Team Building, Leisure, Tourism, Negotiation, Strategy, Hotel Management, Leadership, Hospitality Industry, CRM, Selling, Hospitality Management, Food & Beverage, Yield Management, Destination Marketing, Budgets, Competitive Analysis, Strategic Partnerships, B2B, Online Marketing, Trade Shows, Training, Incentive Travel, Hotel Booking, Market Planning, Incentives, Customer Service, Leisure Travel, Tour Operators, Luxury, Online Travel, Vacation, P&L Management
Education
Loyola University New Orleans
University of Pennsylvania - The Wharton School
MaRS Discovery District October 2014 - Present
Gaby Fisch Coaching & Consulting January 2013 - August 2015
Felix Global Corp. September 2013 - November 2014
CIBC March 2012 - August 2013
CIBC November 2005 - February 2012
CIBC August 2004 - November 2005
Hyatt Hotels Corporation May 1999 - May 2002
Skills
Talent Management, Human Resources, Coaching, Performance Management, Recruiting, Career Counseling, Change Management, Employee Engagement, Executive Coaching, Leadership, HR Consulting, Resume Writing, Job Coaching, Training Facilitation, Succession Planning, Employee Relations, Business Networking, Career Development..., Delivering Workshops, Management
Education
The Coaches Training Institute 2013 — 2013
Completed Core Curriculum consisting of 5 courses
York University - Schulich School of Business 2002 — 2004
MBA, Organizational Behaviour Studies
McGill University 1995 — 1999
BA, Cultural Anthropology
Hyatt Hotels Corporation July 2014 - Present
Oklahoma State University January 2013 - May 2014
Infalysis June 2013 - December 2013
Oklahoma State University October 2012 - May 2013
Sunlight Media Distributors April 2010 - May 2012
Skills
Analytics, Data Mining, Predictive Modeling, JMP, SQL, SAS Certified Base..., Tableau, MySQL, Core Java, HTML, RapidMiner, VB.NET, Databases, SAS E-Miner, ASP, Team Building, Entrepreneurship, Oracle SQL, MS Visio 2013, Conflict Resolution, Digital Marketing, SEO, Campaign Management, Customer Insight, Market Research, Customer Segmentation..., Behavioral Segmentation, Propensity Modelling, Data Visualization, GIS Application, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Analysis, Marketing, SPSS, PowerPoint, Social Media Marketing, Management, Data Analysis, Research, Project Management, Leadership, SAS, Statistics, Statistical Modeling, Teamwork, Customer Service
Education
Oklahoma State University 2012 — 2014
Master of Science (M.S.), Management Information Systems, 3.7
Maharashtra Institute of Technology 2008 — 2011
Bachelor Of Engineering, Information Technology
Hyatt Hotels Corporation October 2014 - April 2015
Destination Maternity Corporation November 2013 - October 2014
Pacific Sunwear April 2013 - November 2013
Managed Accounts Recievable May 2012 - January 2013
Twin Peaks Restaurants January 2012 - February 2012
Scooter's Coffee August 2011 - December 2011
Taco Bell April 2009 - May 2011
Skills
Retail, Customer Service, Food Service, Sales, Visual Merchandising, Operations Management, Merchandising, Training, Management, Data Entry, Cash Register, Retail Sales, Time Management, Teamwork
Education
Southern New Hampshire University 2014 — 2014
Forensic Psychology
Metropolitan Community College 2010 — 2011
American Sign Language (ASL)
Papillion LaVista South High School 2007 — 2011
High School, General, 2.9
Apollo Group September 2006 - Present
Hyatt Hotels Corporation April 2003 - July 2006
Hyatt Regency June 2000 - January 2003
Skills
Higher Education, Admissions, Adult Education, Staff Development, Leadership Development, Student Affairs, Enrollment Management, Student Financial Aid, Distance Learning, E-Learning, Career Counseling, Student Recruiting, Public Speaking, Campus, Management, Budgets, Retaining Customers, Student Loans, Student Development, Academic Advising, Career Development, Enrollment Services, Resume Writing, Conflict Resolution, Critical Thinking, Customer Service
Education
University of Phoenix 2007 — 2010
Master of Business Administration (MBA), Marketing
Northern Arizona University 1997 — 1999
Bachelor of Science (BS), Hospitality and Recreation Marketing Operations
Mesa Community College 1996 — 1997
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Hyatt Hotels Corporation August 2015 - Present
Zizzo Group Marketing + PR + New Media October 2014 - June 2015
Niagara Foundation June 2014 - August 2014
Alumni Memorial Union February 2013 - July 2014
Redemann Creative September 2013 - May 2014
Graham Enterprise June 2013 - August 2013
Jimmy John's June 2012 - August 2012
United Studios of Self Defense January 2008 - January 2011
Education
Marquette University 2011 — 2014
Bachelor of Arts (B.A.)
Deerfield High School 2007 — 2011
Quicken Loans April 2013 - Present
ZF Friedrichshafen January 2013 - December 2013
Fox Hills Golf May 2011 - January 2013
Vinology October 2009 - May 2011
Hyatt Hotels Corporation May 2007 - October 2010
Skills
Food & Beverage, Banquets, Restaurants, Fine Dining, Menu Development, Culinary Skills, Catering, Restaurant Management, Cuisine, Hospitality Management, Recipes, Hospitality
Education
Madonna University 2010 — 2012
Bachelor's degree, Hospitality Administration/Management
Schoolcraft College 2007 — 2010
Associate's degree, Culinary Arts/Chef Training
dmenard December 2010 - Present
Hyatt Hotels Corporation 2010 - 2014
Skills
Sales Management, Sales, Microsoft Excel, Customer Service, Hospitality Management, Interviews, Microsoft Word, Quality Assurance, Process Scheduler, Training, Time Management, Leadership, Hospitality, Food & Beverage, Event Management, Hospitality Industry, Hotel Management, Restaurants, Catering, Pre-opening, Hotels, Marketing, Resorts, Budgets, Team Building
Education
Metropolitan Community College
Norton Rose Fulbright August 2015 - Present
Deloitte Tax LLP August 2013 - August 2014
Hyatt Hotels Corporation March 2012 - May 2013
Ruff, Weidenaar & Reidy, Ltd. August 2011 - March 2012
Tata Technologies May 2011 - August 2011
Skills
International Tax, Tax Law, Tax Advisory, Foreign Tax Credit, Property Tax, Transfer Pricing, Corporate Law
Education
New York University 2014 — 2015
Master of Laws (LL.M.), Taxation
Loyola University Chicago School of Law 2011 — 2013
Juris Doctor, Certificate in International Law and Practice
Wayne State University Law School 2010 — 2011
Michigan State University 2006 — 2010
Bachelor of Arts (BA), Finance, Spanish Minor
Hyatt Hotels Corporation 2007 - Present
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality, Customer Service, Event Management, Banquets, Catering, Event Planning, Food, Hospitality Industry, MICROS, Meeting Planning, Resorts, Revenue Analysis, Food
Education
Mercyhurst College
Hospitality Management, Convention Management, Hotel Management & Restaurant Management
The Cornell Club-New York November 2014 - Present
The Cornell Club-New York September 2011 - Present
Hyatt Hotels Corporation May 2010 - March 2011
Hyatt Hotels Corporation 2008 - 2011
Hyatt Key West Resort and Spa May 2008 - May 2010
Hyatt Key West Resort and Spa January 2008 - May 2008
Skills
Hotels, Catering, Food & Beverage, Hospitality, Menu Development, Front Office, Tourism, Event Planning, Banquets, Hospitality Management, Hotel Management, Training, Budgets, Hospitality Industry
Education
Mercyhurst College 2003 — 2007
BA, HRIM
Auburn High School
Charter Manufacturing June 2015 - Present
SURG Restaurant Group November 2014 - June 2015
Lettuce Entertain You Restaurants June 2014 - October 2014
Lettuce Entertain You Restaurants May 2010 - June 2014
Lettuce Entertain You Restaurants April 2007 - May 2010
Hyatt Hotels Corporation September 2006 - April 2007
Lettuce Entertain You Restaurants September 2004 - September 2006
Kohler Co. May 2003 - May 2004
Skills
Financial Analysis, Financial Reporting, P&L, General Ledger, Accounting, Financial Accounting, Payroll, Cost Accounting, Financial Statements, Variance Analysis, Microsoft Excel, Accounts Payable, Accounts Receivable, Forecasting, Management, Account Reconciliation
Education
Loyola University Chicago 2004 — 2006
Master of Business Administration (MBA), Business
Marquette University 1999 — 2003
Bachelor of Science (BS), Finance, General
J.D. Byrider October 2014 - Present
Metro Ford of Madison March 2013 - Present
Stone Cutter Records March 2012 - August 2012
Hyatt Hotels Corporation September 2011 - March 2012
Best Western March 2011 - September 2011
Ten Pin Alley February 2009 - July 2011
Skills
Customer Service, Bartending, Typing, Phone Etiquette, Cash Management, Retail, Budgeting, Data Entry, Excel, Word, PowerPoint, Spreadsheet Design, Social Media, Post Production, SEO, Brand Development, Microsoft Word, Social Networking
Education
Madison Media Institute 2009 — 2011
Associate of Arts Degree, Music and Recording Technologies
Verona Area High School 2003 — 2007
High School Diploma
CoStar Group February 2012 - Present
Wachovia, A Wells Fargo Company May 2007 - March 2012
Hyatt Hotels Corporation March 2006 - May 2007
Skills
Market Research, Customer Service, Data Analysis, Analysis, Leadership, Management, Banking, Financial Analysis, Strategic Planning, CRM, Sales, Project Management, Training, Microsoft Office
Education
Mercyhurst University 2003 — 2006
Bachelor of Arts, Hotel, Restaurant, and Institutional Management
TeleTech July 2015 - Present
WellCare October 2013 - December 2014
Sitel July 2007 - October 2013
Convergys September 1999 - July 2007
Planet Hollywood International May 1997 - September 1999
Hyatt Hotels Corporation May 1988 - May 1997
Skills
Talent Acquisition, Employee Engagement, Performance Management, Employee Relations, BPO, Talent Management, HRIS, Workforce Planning, Succession Planning, Onboarding, Outsourcing, Process Improvement, Call Centers, Leadership, Change Management, Vendor Management, Strategy, Executive Management, Leadership Development, Sourcing, Organizational Design, Talent Developer, Thought Leadership, Deferred Compensation, Personnel Management, HR Consulting, HR Policies, Recruiting, HR Transformation, Employee Benefits, Performance Appraisal, Organizational..., Strategic HR, Technical Recruiting, Labor Relations, Executive Search, Benefits Administration, Organizational..., Employee Training, Screening, Interviews, Training, Job Descriptions, Team Management, Workforce Management, Compensation & Benefit, Incentive Programs, Training Delivery
Education
Mercyhurst University 1984 — 1988
BA, Business
Kajoma's boutique March 2015 - Present
Papillion-La Vista School District August 2013 - Present
Hyatt Hotels Corporation October 2013 - February 2015
J'Amour Boutique August 2011 - July 2013
Mary Kay Cosmetics October 2003 - January 2005
UNMC Medical Call Center August 1999 - October 2000
Westin Hotels & Resorts September 1994 - June 1998
Skills
Customer Service, Team Leadership, Team Building, Listening to customers, Organization, Energetic team player, computer skills, Telephone Skills, Retail Sales, Easily Adaptable, Marketing, Microsoft Office, Sales, Social Networking, Strategic Planning
Education
Millard South High School 1988 — 1992
High School Diploma
Metropolitan Community College
current student, Human Relations/Bachelor Science
The St. Joe Club & Resorts, Watercolor & The Pearl September 2014 - Present
Miramont Country Club August 2009 - September 2014
Sea Island 2000 - 2009
Nemacolin Woodlands Resort 1996 - 2000
The Ritz-Carlton Hotel Company, L.L.C. 1990 - 1996
The Ritz-Carlton Hotel Company, L.L.C. 1986 - 1990
Hyatt Hotels Corporation 1983 - 1986
Skills
Banquets, Menu Development, Food & Beverage, Fine Dining, Culinary Skills, Cooking, Hospitality Industry, Seafood, Culinary Management, Hotel Management, Food, Club, Chef, Menu Costing, Food Preparation, Labor Control, Food Quality, Food Safety, Gourmet, Opening Hotels, Menu Engineering, Great Leader, New Restaurant Openings, Cost Control, Event Planning
Education
Culinary Institute of America 1980 — 1982
Associate's degree, Culinary Arts/Chef Training
Marshall University 1979 — 1980
Business Administration and Management, General
NTCA–The Rural Broadband Association April 2013 - Present
Parents Council of Washington January 2005 - April 2013
Arlington Public Schools March 2008 - July 2011
Arlington Public Schools September 2003 - June 2011
Hyatt Hotels Corporation 1989 - 1994
Skills
Microsoft Office, PowerPoint, Outlook, Teaching, Microsoft Excel, VA Real Estate Exam, Series 7, Public Speaking, Social Networking, Coaching, Nonprofits, Data Analysis, Marketing, Leadership, Strategic Planning, Event Planning, Budgets, Management, Fundraising, Higher Education, Editing, Recruiting, Research, Curriculum Design, Program Management, Social Media, Community Outreach, Staff Development, Volunteer Management, Leadership Development, Event Management, Grant Writing, Program Development, Training, Public Relations, Spanish, Writing, Sales, Customer Service, Team Building
Education
Mary Baldwin College 1981 — 1985
Bachelor of Arts (BA), Business/Economics
Millburn High School 1978 — 1981
Hyatt Hotels Corporation July 2011 - Present
Jones Day September 1996 - June 2011
Education
Loyola University Chicago School of Law 1993 — 1996
JD
Northern Illinois University 1987 — 1991
B.S., Political Science
Hyatt Hotels Corporation September 2012 - Present
Hyatt Hotels Corporation April 2008 - September 2012
Hyatt Hotels Corporation April 2006 - April 2008
Hyatt Hotels Corporation July 2003 - April 2006
CAMP (Cleveland Advanced Manufacturing Corp) March 2002 - June 2003
Cleveland Free Times December 2001 - March 2002
Cleveland Bar Association August 2001 - December 2001
Ohio University June 2000 - June 2001
FutureNext June 2000 - September 2000
Skills
E-commerce, User Experience, Visual Design, Information Architecture, Experience Design, User-centered Design, User Experience Design, SEO, Wireframes, Social Media, Usability Testing, User Research, Competitive Analysis, Brand Management, Graphics, Project Management, Web Content Management, Content Strategy, Web Content, Email Strategy, Photo Shoot Production, Creative Direction, Marketing Communications, Multimedia
Education
Stanford Graduate School of Business Executive Education 2013 — 2013
Customer Focused Innovation
Stanford Graduate School of Business Executive Education 2012 — 2012
Innovation Masters Series
Ohio University 1997 — 2001
B.S., Visual Communication, Interactive Multimedia
Maynooth University
Irish History and Politics
HS2 Solutions September 2015 - Present
Textura Corporation August 2013 - August 2015
Allstate April 2012 - July 2013
Hyatt Hotels Corporation January 2012 - March 2012
Ponvia Technology, Inc. January 2010 - November 2011
Motorola, Inc. July 2007 - March 2009
Motorola January 2007 - March 2009
Motorola February 2003 - July 2007
Motorola May 2002 - February 2006
Motorola April 1999 - May 2002
Skills
Software Quality..., Software Project..., Process Improvement, Software Development, Microsoft Office, Test Automation, Performance Testing, Risk Management, Quality Management, Cost Management, Resource Management, Schedule Development, Offshoring, Software Development..., Agile Methodologies, Testing, ClearCase, Six Sigma, Business Intelligence, SDLC, Quality Assurance, MS Project, Software Documentation, Business Analysis, Requirements Analysis, Project Management, Requirements Gathering, Project Planning, Outsourcing, Oracle, Databases, Change Management, Analysis, Disaster Recovery, Management, Microsoft Project
Education
Marquette University 1992 — 1997
Bachelor of Science
Hyatt Hotels Corporation June 2014 - Present
Ernst & Young LLP October 2011 - May 2014
Grant Thornton LLP March 2010 - September 2011
KPMG September 2007 - April 2009
Skills
Tax, Tax Law, Corporate Tax, International Tax, Income Tax, Tax Preparation, Tax Controversy, Tax Research, Tax Advisory
Education
Loyola University Chicago School of Law 2004 — 2007
J.D., Certificate in Tax Law
University of Michigan 2001 — 2002
M.A., Sports Management
University of Arizona 1996 — 1999
B.S., Business Economics and Finance
Mondelēz International March 2014 - Present
Mondelēz International 2012 - Present
Kraft Foods January 2005 - Present
Kraft Foods December 1997 - September 2012
Hyatt Hotels Corporation 1985 - 1997
Skills
Talent Management, Employee Benefits, Employee Engagement, Strategy, Business Planning, Deferred Compensation, Defined Contribution, Defined Benefit, FMLA, Succession Planning, Benefits Administration, Insurance, Personnel Management, Employee Relations, Labor Relations, Vendor Management, Performance Management, HRIS
Education
Loyola University Chicago 1989 — 1991
BA, Business Administration
Hyatt Hotels Corporation May 2014 - Present
Hyatt Hotels Corporation July 2013 - May 2014
Grand Hyatt New York October 2010 - July 2013
Hyatt Regency Bethesda January 2009 - October 2010
Hyatt Regency Bethesda April 2006 - December 2008
Skills
Hotel Management, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Food & Beverage, Front Office, Banquets, Resorts, Revenue Analysis, Rooms Division, Catering, Restaurants, Meeting Planning, Property Management..., Corporate Events, Event Planning, Employee Recognition, Pre-opening
Education
Loyola College in Maryland 1999 — 2003
Bachelor of Arts (B.A.), Spanish Language and Literature
InterContinental Hotels Group January 2009 - Present
Hyatt Hotels Corporation September 2005 - December 2008
Mandarin Oriential Hotel 2004 - 2005
The Ritz-Carlton Hotel Company LLC 2002 - 2004
Swissotel 1998 - 2002
Education
Mercyhurst College 1989 — 1993
Hyatt Hotels Corporation August 2007 - Present
Skills
Organizational..., Employee Relations, Human Resources, Change Management, Leadership, Employee Engagement, Corporate Social..., Executive Coaching, Strategy, Management, Leadership Development, Mergers & Acquisitions, Acquisition Integration, Deferred Compensation, Mergers, Compensation, Personnel Management, Organizational Design, Talent Management, Shared Services, Performance Management, Labor Relations, Business Strategy, Crisis Management, Reputation Management, Reputational Risk, Succession Planning, Executive Pay, Workforce Planning, Talent Acquisition, Organizational..., HRIS, Advisory Boards, HR Transformation, Strategic HR, Executive Management, CEO Succession, HR Consulting, Lead Change, Organizational Behavior, Recruiting, Strategic Planning, Training, Onboarding, Team Building, Program Management, Employee Benefits, Coaching, Process Improvement, Management Consulting
Education
Nebraska 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
McMaster University 1974 — 1977
B.A., History
Year Up May 2015 - Present
Bloomberg LP August 2013 - August 2014
Entercom July 2004 - August 2013
Clear Channel Radio 1989 - 2003
Hyatt Hotels Corporation 1986 - 1989
Skills
Digital Media, Integrated Marketing, Advertising Sales, Sponsorship, Marketing Strategy, Digital Marketing, Radio Advertising, Account Management, Digital Strategy, Advertising, Media Planning, Social Media Marketing, Online Advertising, Social Media, Email Marketing, Marketing, Nonprofits, Marketing Communications, New Media, Sales, Online Marketing, Employee Relations, Leadership, Client Relations, New Business Development, Management, Strategic Planning
Education
University of Massachusetts, Amherst
Massachusetts School of Professional Psychology
Graduate Certificate, Executive Coaching
Sheraton Philadelphia January 2014 - Present
Hyatt Hotels Corporation April 2012 - October 2013
Hyatt Regency Jersey City December 2010 - April 2012
Hyatt Regency New Brunswick September 2005 - December 2010
Interstate Hotels & Resorts April 2000 - September 2005
The Doral Forrestal Conference Center and Spa 1999 - 2000
Benchmark Resorts & Hotels 1994 - 1998
Scanticon 1990 - 1994
McGraw-Hill 1983 - 1989
Skills
Hotels, Renovation, Energy, Contractors, Facilities Management, Preventive Maintenance, Hospitality Industry, Capital Projects, HVAC, Waste, LEED, Renewable Energy, Energy Management, Operations Management, Employee Engagement, Energy Star, Sustainability..., Building Operations, Building Management, Team Building, Contract Negotiation, Budgeting, Sustainability, Hospitality, Team Leadership, Budgets, Program Management, Construction, Project Planning, Customer Satisfaction, Leadership, Resorts, Property Management..., Pre-opening, Cost Control, Hospitality Management, Hotel Management, Yield Management, Revenue Analysis, Process Scheduler, Front Office, Food & Beverage, Opening Hotels, Supervisory Skills, Energy Conservation, Pre-opening experience, Engineering, Facilities Operations, Delphi, Hiring
Education
New England College 2014 — 2015
Bachelor's Degree, Business Administration and Management, General
Mercer County Community College 1978 — 1981
AAS, Telecommunications
HIghtstown High School
Coakley & Williams Hotel Management Company February 2015 - Present
Hyatt Hotels Corporation August 2012 - January 2015
Hyatt Hotels 1995 - January 2015
Pillar Hotels & Resorts 2009 - 2010
Pillar Hotels & Resorts 2009 - 2010
USAirways September 1990 - December 1995
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Revenue Analysis, Pre-opening, Resorts, Yield Management, Food & Beverage, Front Office, Hotels, Property Management..., Rooms Division, Customer Service
Education
Marshall University 1985 — 1990
BA, Business Law
Marshall University 1985 — 1990
Bachelor of Business Administration (B.B.A.), Business Law
Cook County State's Attorney's Office June 2013 - Present
Cook County State's Attorney's Office May 2011 - December 2012
Circuit Court of Cook County January 2011 - May 2011
Hyatt Hotels Corporation June 2006 - April 2010
Skills
Legal Writing, Legal Research, Civil Litigation, Microsoft Excel, Westlaw, Intellectual Property, PowerPoint, Microsoft Office, Litigation, Research, Courts, Litigation Support, Criminal Law, Accounting
Education
The John Marshall Law School 2010 — 2013
Juris Doctor
Loyola University Chicago 2004 — 2008
B.B.A, Accounting & Finance
Hyatt Regency Orange County June 2014 - Present
Hyatt Regency Long Beach July 2011 - June 2014
Hyatt Regency Jersey City March 2008 - July 2011
Grand Hyatt New York 2007 - 2008
Hyatt Hotels Corporation 1998 - 2007
Hyatt Regency Chicago 1988 - 1998
Hyatt Lincolnwood 1983 - 1988
Skills
Hotels, Meeting Planning, Micros, Pre-opening, Property Management..., Recruiting, Resorts, Restaurants, Revenue Analysis, Revenue Forecasting, Rooms Division, Sales, Sales Management, Social Networking, Team Building, Tourism, Trade Shows, Training, Weddings, Yield Management, Banquets, Catering, Contract Negotiation, Convention Services, Customer Service, Food, Food, Forecasting, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management
Education
Loyola University Chicago 1976 — 1980
Target June 2012 - Present
Duplin Winery December 2006 - March 2012
Hyatt Hotels Corporation 1998 - 2006
Hyatt Hotels Corporation 1998 - 2006
Skills
Food & Beverage, Hospitality, Restaurants, Sales, Banquets, Catering
Education
Marymount University 1993 — 1997
B A, History
Bank of the West November 2014 - Present
Hyatt Hotels Corporation February 2010 - November 2014
Best Western White House Inn October 2009 - February 2010
Progressive Healthcare Solutions April 2008 - September 2009
Denver Community Federal Credit Union June 2003 - April 2006
Skills
Customer Service, Accounting, Sales, Tax, Hotels, Hospitality, Hospitality Industry, Hotel Management, Hospitality Management, Revenue Analysis, Food & Beverage, Resorts, Banking, Business Writing, Organization, Close Attention to..., Communication, Self-motivated Team..., Multi Tasking, Finance, Financial Accounting, High Level Of Accuracy, Microsoft Office, QuickBooks, Peachtree, Consumer Lending, Restaurants, Bookkeeping
Education
Metropolitan Community College 2010 — 2013
Associate in Applied Science Accounting, Accounting, 4.0
Gateway Energy Services Corporation May 2010 - Present
Gemini Conquinn January 2010 - October 2010
Boehringer Ingelheim Pharmaceuticals January 2005 - November 2009
Bayer Pharmaceuticals May 2003 - January 2005
Hilton Worldwide November 2002 - May 2003
Hilton Worldwide July 2001 - November 2002
Hilton Worldwide June 2000 - July 2001
Hyatt Hotels Corporation July 1998 - June 2000
Skills
Sales Operations, Sales Management, Sales, Selling, New Business Development
Education
Mercyhurst University 1994 — 1998
HRIM, Hotel Restaurant Institutional Management
Hyatt House March 2015 - Present
Hyatt Regency New Orleans March 2014 - March 2015
Hyatt Hotels Corporation August 1995 - May 2008
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Public Speaking, Microsoft Excel, Cash Handling Experience, Revenue Analysis, Hospitality Industry, Hospitality Management, Eye for Details, Microsoft Office, Hotel Management, Customer Satisfaction, Rooms Division, Resorts, Hospitality, Hotels, Tourism, Supervisory Skills
Education
Loyola University New Orleans 1987 — 1993
Trek Bicycle Corporation July 2010 - Present
Hyatt Hotels Corporation March 2010 - October 2011
JW Marriott August 2008 - January 2010
Madison College August 2007 - May 2009
East Madison Community Center August 2007 - September 2008
Midwest Golfing Magazine August 2007 - March 2008
Skills
Selling, Planning, Customer Experience, Hospitality, Event Management, Hotels, Event Planning, Customer Service, Hospitality Management, Hospitality Industry, Resorts, Tourism, Hotel Management, Sales, Revenue Analysis, Food & Beverage, Time Management, Social Media, Golf Management, Customer Satisfaction
Education
Madison Area Technical College 2006 — 2008
Associates Degree, Meeting and Event Management
Juanita High School
Self Employed Children's Writer 2004 - Present
Fremont Elementary School/National Louis University 1996 - 2001
Cosmetique, Inc. 1992 - 1996
Hyatt Hotels Corporation 1992 - 1992
Associates Design 1989 - 1992
Tassani Design 1988 - 1989
Cahners Exposition Group 1986 - 1989
Cosmetique, Inc. 1982 - 1986
Skills
Proofreading, Novels, Fiction, Books, Copy Editing, Publishing, Art, Editing, Non-fiction, Creative Services, Storytelling, Creative Writing, Publications, Fiction Writing, Blogging, Freelance Writing, Journalism, Published Author
Education
Loyola University of Chicago
B.S., Psychology
National Louis University
Master of Arts in Teaching
Hyatt Hotels Corporation January 2015 - Present
Options Catering and Easy Office Party June 2013 - January 2015
Hyatt Hotels Corporation August 2012 - June 2013
Hyatt Hotels Corporation November 2009 - August 2012
Marriott International May 2007 - November 2009
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Micros, Hospitality, Resorts, Food & Beverage, Pre-opening, Banquets, Restaurants, Customer Service, MICROS
Education
Mercyhurst College 2003 — 2007
Bachelor of Arts, HRIM
Hyatt Hotels Corporation November 2012 - Present
Hyatt Hotels Corporation April 2010 - November 2012
Hyatt Regency O'Hare June 2008 - April 2010
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Leadership Development, Training Facilitation, Hotel Management, Food & Beverage, Front Office, Pre-opening, Restaurants, Event Planning, Content Development, Coaching, Presentation Coaching, Net Promoter Score, Employee Training, Training, Micros, Rooms Division
Education
Loyola University of Chicago
Bachelor of Science (B.S.), Psychology
Loyola University of Chicago
Bachelor of Arts (B.A.), Communication, General
Ernst & Young March 2011 - Present
LECG November 2007 - March 2011
Hyatt Hotels Corporation January 2003 - October 2007
Education
Manhattan College 1998 — 2002
Business Administration, Finance and Marketing
Ricoh Americas Corporation July 2013 - June 2014
American Airlines March 2001 - July 2007
Diversified Media Brokerage June 2000 - March 2001
Hyatt Regency Chicago March 1998 - March 2000
Hyatt Hotels Corporation October 1997 - August 1998
McCormick Center Hotel August 1988 - August 1992
Skills
Event Planning, Customer Service, Budgets, Management, Marketing Strategy, Hospitality, Public Speaking, Project Management, Microsoft Office, Research, Leadership, Microsoft Excel, Social Media, Negotiation, Team Building, Coaching, Leadership Development, Fundraising, Non-profits, Contract Negotiation, Outlook, Administrative..., Team Leadership, Organizational..., Training, Business Development, Community Outreach, Operations Management, Proposal Writing, Staff Development, Teaching, SharePoint
Education
Roosevelt University 1998 — 2000
Bachelor of Science, Hospitality and Tourism Management
MacCormac College 1987 — 1988
Associate of Arts and Sciences (AAS), Business Administration and Management, General
The University of Chicago
Divinity/Ministry
Sodexo October 2013 - Present
Four Seasons Hotels and Resorts February 2011 - May 2013
Hilton Worldwide January 2010 - February 2011
Hyatt Hotels Corporation 2007 - 2010
Hyatt Regency Dallas 2006 - 2007
Skills
Hospitality Management, Hotel Management, Resorts, Food, Restaurants, Menu Development, Fine Dining, Culinary Skills, Employee Training, Forecasting, Microsoft Excel, Microsoft Word, Opera, Wine, Food Service, Payroll, F, Menu Engineering, Team Building, Guest Recovery, Micros, Hospitality Industry, Convention Services, Hotels, Revenue Analysis, Restaurant Management, Catering, Birchstreet, Menu Costing, TIPS Certified, Hygiene, Inventory Management, ServSafe, Revenue Forecasting, HotSOS, Timesaver, Open Table, Hiring, Serve Safe Certified, Food Safety
Education
Mercyhurst University 2002 — 2006
ASS/BA, Culinary Arts & Hospitality Restaurant and Institutional Management
AAA Southern New England May 2012 - Present
Williams-Sonoma, Inc. November 2002 - April 2011
Commonwealth Financial Group 1996 - 2000
Hyatt Hotels Corporation 1993 - 1996
Walt Disney World 1991 - 1993
Skills
Merchandising, Visual Merchandising, Loss Prevention, Store Management, Microsoft Excel, Microsoft Office, Inventory Control, Inventory Management, Retail, Training, Community Outreach, Customer Satisfaction, Strategic Planning, Management, Marketing, Research, Customer Service
Education
Merrimack College 1987 — 1991
BS, Business Management
Hyatt Hotels Corporation August 2014 - Present
US Army October 2006 - February 2011
Various Clients June 2000 - October 2006
Skills
Human Resources, HRIS, Microsoft Office, PeopleSoft, Access, Training, Leadership, Time Management, Excel, Ceridian, Supervisory Experience, COBRA, FMLA, Diversity & Inclusion..., Recruiting, Compensation Strategies, Macroeconomics, Onboarding, Employee Relations, Exit Interviews, HR Policies, New Hire Orientations, Microsoft Excel
Education
Quinlan School of Business, Loyola University Chicago 2013 — 2014
Master of Science (M.S.), Human Resources
Loyola University Chicago 2011 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources
Hyatt Hotels Corporation December 2010 - Present
Hyatt Hotels Corporation October 2009 - December 2010
Kroger October 2006 - October 2009
Skills
Administration, Sales Process, Product Marketing
Education
McKendree College 2010 — 2012
BA, Business Administration
John A. Logan College 2007 — 2010
Associates in Arts, Business
First Data Corporation July 2013 - Present
First Data Corporation November 2012 - July 2013
Hyatt Hotels Corporation 2007 - 2012
IATSE Local Union #42 January 2009 - January 2011
Hyatt Hotels Corporation February 2008 - February 2010
Hyatt Hotels Corporation February 2007 - February 2008
Aromas Coffee Shop January 2005 - January 2007
Great River Shakespeare Festival May 2004 - August 2004
Skills
Customer Service, Microsoft Word, Hospitality, Microsoft Office, Linux Server, Data Entry, Batch Control, Process Scheduler, Help Desk Support, Microsoft Excel, Access, Cvent, Starcite, PowerPoint, Expense Management, Outlook, Lotus Notes, Groupwise, Problem Solving, Salesforce.com, Sales, Phone Skills, Editing, Public Speaking, Management, Leadership
Education
Metropolitan Community College 2011 — 2012
Horticulture
Northwestern College 2001 — 2005
Bachelor of Arts (B.A.), Theatre/Theater
Hyatt Hotels Corporation 2013 - Present
Hyatt Hotels Corporation 2002 - 2012
Hyatt Hotels Corporation 1998 - 2002
Skills
Employee Benefits, Benefits Administration, Deferred Compensation, Employee Engagement, Human Resources, Performance Management, Compensation & Benefit, Incentive Programs, HR Transformation
Education
University of Illinois at Urbana-Champaign 1989 — 1993
Bachelor's degree, Industrial and Organizational Psychology
Loyola University of Chicago 1993 — 1997
Masters of Science in Human Resources