Hyatt Hotels Corporation
Industry: Hospitality company
DescriptionHyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury hotels, resorts, and vacation properties. The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. Customer service: 0845 888 1234 Headquarters: Chicago, Illinois, United States CEO: Mark Hoplamazian (Dec 2006–) Parent organization: Global Hyatt
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Hyatt Hotels Corporation Employees
Hyatt Hotels Corporation June 2015 - Present
Kellogg School of Management June 2014 - Present
H.Bloom September 2011 - March 2014
Art of the Event, Inc. May 2011 - August 2011
Petali Flowers September 2008 - June 2010
Skills
Event Planning, Floral Design, Adobe Creative Suite, Creative Direction, Process Design, Internal Communications, Manage Client..., Project Management, Strategic Communications, Product Development, AutoCAD, Final Cut Pro, Microsoft Excel, Marketing, Copywriting, Accounts Payable, PowerPoint, Weddings, Troubleshooting, Great Plains Software, Photoshop, Accounting, Illustrator, InDesign, Strategy, Management
Education
Northwestern University - Kellogg School of Management 2014 — 2016
Master of Business Administration (M.B.A.), Innovation, Design, Marketing
Boston Architectural College 2010 — 2010
History of Design, Interior Design
University of Massachusetts, Amherst 2004 — 2008
Communication, Communications, Film Studies, 3.92
Edwards Lifesciences February 2015 - Present
Edwards Lifesciences September 2014 - February 2015
Granite School District August 2013 - August 2014
4Life Research September 2010 - July 2013
ARUP Laboratories April 2010 - September 2010
Hyatt Hotels Corporation October 2009 - April 2010
Skills
Software Documentation, Customer Service, Microsoft Office, SOP, Laboratory, Assay Development, Marketing, Testing, Method Development, Sales, Quality Assurance, Data Entry, HPLC, FTIR, Public Speaking, Validation, Time Management, FDA GMP, FDA, GMP, Medical Devices, Quality Control, Quality System, Microsoft Excel
Education
Barry University 2008 — 2009
B.S., Biology, Pre-PA
Oregon State University 2004 — 2008
Biology/Biological Sciences, General
Takeda Pharmaceuticals December 2013 - Present
Takeda Pharmaceuticals December 2007 - Present
Darden December 2005 - December 2007
Takeda Pharmaceuticals February 2003 - December 2005
US Foods October 1998 - January 2003
Hyatt Hotels Corporation July 1994 - January 2003
Morgan, Lewis & Bockius LLP October 1991 - July 1994
Hyatt Hotels Corporation July 1985 - August 1990
Skills
Personnel Management, Employee Training, Employee Benefits, Training, Pharmaceutical Industry, Employment Law
Education
The Catholic University of America, Columbus School of Law 1990 — 1993
Doctor of Law (JD), Class Rank 4/217
University of Nevada-Las Vegas 1983 — 1985
Bachelor of Science (BS)
Boston College 1980 — 1983
Political Science and Government
Tahoma School District 2003 - Present
Green River Community College June 2003 - June 2012
Diane's Daycare 1998 - 2008
Glacier Park Elementary School 2003 - 2006
Radisson Hotel 1985 - 1995
Hyatt Hotels Corporation 1976 - 1985
Skills
PowerPoint expert, Microsoft Office, Outlook, Microsoft Exchange, Microsoft Word, Microsoft Excel, Teaching, Technology Integration, Customer Service, Research, Social Media, Community Outreach, Social Networking, Hiking, Plant Identification, Environmental Education, Recreation Planning, Assisting Scouts with..., Bartending, Waitressing, Customer Satisfaction, Spiritual Leadership
Education
Green River Community College 1999 — 2002
Applied Science Degree in Forestry and Forest Recreation
Bellevue College 1976 — 1977
General studies
Adpearance June 2015 - Present
Oregonian Media Group July 2014 - June 2015
Insight Public Relations (independent) January 2011 - December 2014
HiDow International March 2013 - August 2013
Independent travel June 2009 - August 2013
Hyatt Hotels Corporation July 2011 - June 2012
Andria Mitsakos Public Relations January 2011 - May 2011
Azur Helicoptere, Cannes July 2008 - October 2008
NBAA Convention, MAPIC Congress, MIDEM Congress September 2007 - January 2008
Hotel Splendid September 2007 - December 2007
Skills
Press Releases, Marketing Communications, Public Relations, Social Media, Event Planning, Media Relations, CRM, Marketing, SEO, Event Management, Market Research, Microsoft Office, website copy, CisionPoint, Photoshop, InDesign, Opera, NetSuite, Mac OS, Social Media Marketing, Copywriting, Languages, Google Analytics, Google Adwords, Marketing Strategy, Management, Digital Marketing
Education
Boston University 2009 — 2011
Bachelor of Science, Communication; Public Relations. Liberal Arts; Economics, Magna Cum Laude
SKEMA Business School, Sophia 2008 — 2009
Bachelor of Arts, Communication; Public Relations and Event Management, High Honors
Institut Stanislas 2005 — 2007
Baccalaureate of Science with Honors, Science
OISE Boston
PayPal September 2012 - Present
PayPal February 2007 - November 2012
PayPal November 2004 - March 2007
Hyatt Hotels Corporation July 2003 - November 2004
Hyatt Hotels Corporation May 2000 - July 2003
Skills
Genesys products..., Self-motivating, Excellent written..., High level of..., Good visionary
Education
Bellevue University 2013 — 2014
Bachelor's Degree, Business Analysis & Management, 3.9
Metropolitan Community College 2002 — 2008
Associate's Degree, Criminal Justice/Law Enforcement Administration, 3.78
Vanguard University August 2015 - Present
Vanguard University October 2013 - Present
Biola University August 2011 - February 2014
Hyatt Hotels Corporation January 2013 - October 2013
Hyatt Hotels Corporation April 2012 - January 2013
Hyatt Hotels Corporation January 2011 - April 2012
Hyatt Hotels Corporation March 2010 - October 2010
Skills
Event Planning, Sales, Social Media, Customer Service, Coaching, Public Speaking, Leadership, Public Relations, Athletics, Communication, Microsoft Office, Intercollegiate..., Positive Team Player, Athlete Development, Building Relationships, Athletic Administration, Event Management, Hospitality, Time Management, Social Networking, Fundraising, Community Outreach, Student Counseling, Problem Solving
Education
Concordia University Irvine 2014 — 2015
Master of Arts (M.A.)
Biola University 2008 — 2010
Bachelor of Arts (BA)
Orange Coast College 2006 — 2008
DerbySoft July 2014 - Present
Hyatt Hotels Corporation November 2010 - July 2014
Hyatt Hotels Corporation April 2005 - November 2010
Hyatt Hotels Corporation April 2004 - April 2005
Hyatt Hotels Corporation June 2000 - April 2004
Hyatt Hotels Corporation November 1999 - June 2000
Skills
Revenue Analysis, Hotels, Yield Management, Account Management, Hospitality, Hospitality Management, Hospitality Industry, Internet Strategy, Web Marketing, Strategic Partnerships, Program Implementation, Business Strategy, Pricing Strategy, Web Content, Project Management, Online Marketing, Building Relationships, Customer Service, Digital Distribution, Global Strategy, Global Distribution..., Data Analysis, Training Delivery, Online Travel, Online Retail, E-commerce, Training, Hotel Booking, Forecasting, Pricing, Revenue Forecasting, Property Management..., Business Travel, Leisure
Education
Bellevue University 2004 — 2008
Bachelor's degree, Business Administration and Management, General
AIMCO October 2003 - August 2004
Gables Residential April 2003 - September 2003
AIMCO May 2002 - April 2003
Camden Property Trust May 2000 - April 2002
Hyatt Hotels Corporation February 1998 - April 2000
Hyatt Hotels Corporation August 1997 - February 1998
Hyatt Hotels Corporation September 1996 - August 1997
Prime Hospitality March 1993 - July 1995
Skills
Hotels, Apartments, Property Management, Leases, Yardi, Rentals, OneSite, Real Estate, Fair Housing, Lease Administration, Front Office, Real Estate Development
Education
Bergen Community College 1992 — 1995
AA, Hotel/Restaurant Management
Carlson Wagonlit Travel December 2014 - Present
Private Jet Services Group, Inc. October 2012 - November 2014
Noble House Hotels & Resorts March 2012 - September 2012
Horseshoe Bay Resort March 2010 - March 2011
Hyatt Hotels Corporation July 2007 - August 2009
Houston Marriott Westchase June 2005 - July 2007
Inn at the Ballpark (currently Westin Downtown Houston) January 2004 - June 2005
Skills
Account Management, Sales Management, Consultative Selling, B2B, Business Strategy, Training & Development, International Business, International Sales, Travel Industry, Business Planning, Coaching, Marketing Strategy, Strategic Planning, Forecasting, Team Building, Event Planning, Customer Service, Customer Relations, Budgeting, Social Media, Contract Negotiation, Negotiation, Event Management, Contract Negotiations, Team Leadership, Inventory Management, New Business Development, Market Planning, Trade Shows, Marketing Communications, Problem Solving, Social Media Marketing, Public Speaking, Online Marketing, Mentoring, Direct Marketing, Hotels, Hospitality, Vendor Relations, Proposal Writing, Email Marketing, Sales Support, Leadership Development, Thinking Outside The Box, Contract Review, Customer Centricity, Competitive Analysis, Sales Operations, Customer Satisfaction, Resorts
Education
Baylor University - Hankamer School of Business
BBA, Marketing
United Nations-Permanent Mission of Cote d'Ivoire March 2011 - December 2012
Hyatt Hotels Corporation February 2009 - February 2011
Autism Center of Nebraska September 2008 - July 2010
International Programs July 2006 - August 2007
Telecel, Abidjan July 2002 - May 2004
Skills
Public Speaking, French, PowerPoint, Research, Microsoft Word, Teaching, Non-profits, Fundraising, Event Planning, Volunteer Management, Strategic Planning, Social Media, Public Relations, Organizational..., Management, Nonprofits, Program Management, Customer Service
Education
Bellevue University 2012 — 2014
Master of Science (M.S.), International Security and Intelligence Studies
Bellevue University 2006 — 2010
Undergraduate, Global Studies
Bellevue University 2006 — 2010
Bachelor of Science (B.Sc.), World Security and Strategic Studies
Advanced Vocational Training 2002 — 2004
BTS; equivalent of Associate Degree, Communication; 2004
Ecole Supérieure de Gestion, Ivory Coast 2002 — 2004
Associate of Arts (A.A.), Communication
Liberty Hill ISD 2012 - Present
Hyatt Hotels Corporation May 2011 - August 2011
Black Tie Affairs Catering May 2009 - August 2009
Skills
Customer Service, People-oriented, Training, Writing
Education
Texas A&M University 2010 — 2012
Bachelor of Science (BS), Secondary Education and Teaching
Blinn College 2008 — 2010
Groupon November 2014 - Present
Groupon October 2011 - Present
Imagination Publishing March 2009 - January 2013
New City Chicago 2004 - 2013
Shepherd Express June 2005 - July 2012
Groupon November 2010 - October 2011
Hyatt Hotels Corporation October 2010 - November 2010
After Eight Media May 2005 - November 2010
Law Bulletin Publishing Company December 2007 - February 2009
Shepherd Express November 2002 - July 2005
Skills
Media Relations, Blogging, Publishing, Editing, Public Relations, Press Releases, Social Media, Copywriting, Journalism, Copy Editing, Web Content, AP Style, Editorial, Writing
Education
Beloit College 1996 — 2000
English, B.A., Magna Cum-Laude, Creative Writing and Journalism
Hilton Worldwide March 2012 - Present
jean georges September 2010 - June 2012
EN Japanese Brasserie December 2009 - September 2010
The Wauwinet May 2009 - October 2009
Sofitel Luxury Hotels and Resorts October 2008 - May 2009
Hyatt Hotels Corporation May 2008 - October 2008
Sofitel Luxury Hotels and Resorts October 2007 - May 2008
Shangri-La Hotels and Resorts January 2006 - August 2006
Skills
Food & Beverage, Banquets, Restaurants, Catering, Micros, Hotel Management, Hospitality Management, Pre-opening, Hospitality Industry, Hotels, Rooms Division, Hospitality, Front Office, Resorts, Fine Dining, Restaurant Management, Property Management..., Guest Service Management, Revenue Analysis
Education
Baruch College, City University of New York (CUNY) 2014 — 2016
Bachelor's degree, Finance, General
Borough of Manhattan Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Bandung Institute of Tourism 2004 — 2007
Bachelor of Arts (B.A.), Food and Beverages Management
Quorum Hotels & Resorts August 1987 - Present
Metro Hotels April 1984 - August 1987
Amfac Hotels & Resorts 1981 - 1984
Hyatt Hotels Corporation 1978 - 1981
Skills
Hotel Management, Hotel Asset Management, Hotels
Education
Bellarmine University 1969 — 1973
B.A., Business Administration
Hyatt Hotels Corporation January 2015 - Present
KPG Real Estate Development Direction September 2000 - Present
Hyatt Hotels Corporation December 2011 - January 2015
Hyatt Hotels Corporation November 2007 - December 2011
FaulknerUSA November 2004 - December 2006
McGehee Nicholson Burke Architects May 1999 - August 2000
Hnedak Bobo Group, Inc. September 1991 - April 1999
Hiegle Miller Architects 1989 - 1991
Skills
Hospitality, Innovative solutions, Creative Concept Design, Design Research, Architectural Design, Sustainable Design, Architecture, LEED AP, Resorts, Mixed-use, Construction Management, Hotels, LEED, Construction, Strategy, Hospitality Industry, Renovation, Process Scheduler, Real Estate Development, Urban Planning, Submittals, Cost Control, Facilities Management, Feasibility Studies, Project Planning, Comprehensive Planning, Space planning, Interior Design, Design Management, Green Building, Interior Architecture, High Rise, Residential Design, Furniture, FF&E, Restaurants, Concept Design, Hotel Design, Architectures, Construction Drawings, Contractors, Contract Negotiation, Space Planning, Leadership, Professional Mentoring, Generosity
Education
University of Arkansas 1986 — 1991
Bachelor of Architecture, Architecture
Baylor University 1985 — 1989
Chemistry / Pre-Medicine
Expedia, Inc. September 2015 - Present
Expedia, Inc. October 2014 - September 2015
Woodmark Hotel Yacht Club & Spa by Destination Hotels & Resorts June 2014 - October 2014
Woodmark Hotel Yacht Club & Spa September 2012 - June 2014
Heathman Hotel Kirkland September 2009 - September 2012
Hyatt Hotels Corporation October 2008 - September 2009
Skills
Hotels, Hospitality, Hotel Management, Customer Service, Sales, Rooms Division, Hospitality Industry, Hospitality Management, Resorts, Training, Budgets, Luxury, Revenue Analysis, Microsoft Excel
Education
Bellevue College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Redmond High School
Harlow's Casino Resort October 2012 - Present
Monarch Financial Group, Inc. February 2007 - September 2012
Hyatt Hotels Corporation September 2005 - February 2007
Monarch Financial Group, Inc. January 2000 - September 2005
Tharaldson Hospitality Management December 1995 - January 2000
Skills
Hospitality Management, Guest Service Management, Hotel Administration, Hotels, Front Office, Cost Control, Customer Service, Customer Satisfaction, Team Leadership, Budgets, Employee Relations, Leadership Development, Employee Training, Event Planning, Training & Development, Coaching, Creative Problem Solving, Administrative Work, Office Administration, Policy, Strategic Policy..., Hospitality, Pre-opening, Resorts, Team Building, Hospitality Industry, Training, Management, Operations Management, Hotel Management, Leadership
Education
Bellevue University 2013 — 2016
Bachelor of Science (BS), Business Administration, Management and Operations
Jacobs August 2015 - Present
Panvisage Corporation February 2004 - Present
UST Smart Inc. July 2015 - Present
GE February 2015 - June 2015
Hussmann August 2014 - April 2015
ShaleOne January 2014 - December 2014
ITW November 2013 - August 2014
RealPage, Inc. June 2013 - October 2013
Hyatt Hotels Corporation May 2012 - May 2013
Abbott Laboratories September 2010 - April 2012
Skills
ERP, Supply Chain, Consulting, Oracle E-Business Suite, Project Management, Program Management, Process Improvement, Business Intelligence, Change Management, Team Leadership, Strategic Planning, Forecasting, Cross-functional Team..., Vendor Management, Contract Negotiation, Supply Chain Management, Business Strategy, Procurement, Business Analysis, Oracle Applications, OBIEE, Enterprise Architecture, SOA, Outsourcing, Integration, Management Consulting, Management, Cloud Computing, Business Process, CRM, Strategy, SDLC, Solution Architecture, Leadership, Business Process..., Oracle
Education
The University of Chicago - Booth School of Business 2009 — 2009
Chicago Management Institute, Business Administration and Management, General
Birla Institute of Technology 1987 — 1991
Bachelor of Engineering, Electrical and Electronics Engineering
Cypress Semiconductor June 2013 - Present
Hyatt Hotels Corporation February 2013 - April 2013
Nestlé July 2012 - August 2012
Chifeng Phamacutical Co Ltd July 2010 - July 2010
Skills
Data Analysis, Optimization, Supply Chain, Demand Planning, Revenue Forecasting, Statistics, Microsoft Excel, Microsoft Office, JMP, R, Modelling, Regression Analysis, Linear Programming, Arena Simulation..., SQL, Six Sigma, Access, Minitab, SAP APO
Education
Georgia Tech 2011 — 2012
Master of Science (MS), Industrial Engineering, 3.9 / 4.0
Beihang University 2007 — 2011
Bachelor's Degree, Management Science and Engineering
Edward Jones September 2008 - Present
Citi September 2004 - September 2008
Hyatt Hotels Corporation December 2000 - February 2004
Shopko September 1999 - December 2000
Hyatt Hotels Corporation November 1998 - September 1999
Extended Stay America July 1997 - November 1998
Bank of America July 1995 - July 1997
Skills
Investments
Education
Boise State University 1991 — 1994
Bachelor of Business Administration (BBA), Finance, General
Jamestown College 1989 — 1991
Hyatt Hotels Corporation July 2011 - Present
Tellabs September 2008 - July 2011
CDW March 2008 - September 2008
OfficeMax June 2000 - March 2008
Quark 1999 - 2000
Sikich Group 1997 - 1999
R. R. Donnelley & Sons 1992 - 1997
Skills
E-commerce, User Experience, Mobile Devices, B2B, CRM, Multi-channel Marketing, Content Management, Strategy, Omniture, Information Architecture, Digital Marketing, Email Marketing, Online Marketing, Brand Development, Web Project Management, Digital Strategy, Cross-functional Team..., SDLC, Management, Integrated Marketing, Customer Experience, Web Content Management, Mobile Marketing, Product Marketing, Social Networking, CMS, Web Analytics, Customer Service, Mobile Applications, Usability, Endeca, B2C, User Interface Design, Responsive Design, User Centered Design, Mobile, Adobe AEM, Adobe CQ, Day Software, Adobe Site..., Adobe Test & Target, A/B testing, Multivariate Testing, User Experience Testing, iOS development, Android Development, Hybris, Document Management, Thought Leadership, SEO/SEM
Education
Benedictine University
B.A., Communications
University of Notre Dame - Mendoza College of Business
Executive Education, EVA Theory & Application
PineBridge Investments (Divested AIG Investments division purchased by Pacific Century Group) February 1995 - Present
Bankers Trust December 1992 - January 1995
Hyatt Hotels Corporation September 1986 - November 1992
American Medical Women's Association (AMWA) 1981 - 1984
Skills
Asset Managment, Administrative..., Customer-focused, Office Management, Sales, Fundraising, Microsoft Suite, Financial Analysis, Management, Asset Management, Administrative..., Microsoft Office, Equities, Human Resources, Access, Office Administration, Interviews, Financial Services, PowerPoint, Investments, Hedge Funds, Customer Service, Time Management, Finance, Event Management, Negotiation, Policy, Administrative...
Education
Borough of Manhattan Community College
Business Administration and Management, General
Pace University - Lubin School of Business
Business Administration and Management, General
Hyatt Hotels Corporation June 2014 - Present
Hyatt Hotels Corporation August 2013 - Present
Hyatt Hotels Corporation October 2012 - August 2013
Hyatt Hotels Corporation May 2010 - October 2012
Neil Locke & Associates June 2008 - May 2010
Power Equipment Leasing Company June 2007 - August 2007
Cornerstone Center for the Arts January 2007 - August 2007
Skills
Hotels, Budgets, Hospitality, Hospitality Industry, Hospitality Management, Microsoft Excel, Project Planning, Microsoft Office, Project Management, Management, Program Management, Customer Satisfaction
Education
Ball State University 2004 — 2008
BA, Interior Design, Minors in Marketing and Spanish
T-Mobile September 2006 - Present
Deutsche Telekom AG November 2014 - June 2015
Hyatt Hotels Corporation July 2005 - July 2006
Aon Hewitt October 2003 - June 2005
Skills
Analysis, Word, Research, SQL, Access, Excel, Data Analysis, Telecommunications, SAS programming, Microsoft CRM, Relational Databases, SharePoint, Vertex, SAP, Salesforce.com, Project Planning, Google Adwords, Google Analytics, Tableau, Pivot Tables, Microsoft Excel, Finance, Business Analysis, Analytics
Education
Benedictine University 2008 — 2011
MBA, Marketing/Management Innovation, 4.0
Illinois Wesleyan University 1994 — 1998
BS, Public Accounting
Bonefish Grill August 2012 - September 2015
Finger Lakes Community Health August 2011 - June 2012
Broccolo Tree and Lawn Care March 2011 - July 2011
Wayne County Action Program, Inc. October 2010 - July 2011
Hyatt Hotels Corporation May 2010 - July 2010
Beloit College August 2008 - April 2010
Beloit College January 2009 - May 2009
The Spot Grill May 2008 - August 2008
Beloit College August 2006 - August 2008
Steak n Shake May 2007 - August 2007
Skills
Social Media, Public Speaking, Community Outreach, Editing, Databases, General Administrative..., Grant Writing, Microsoft Publisher, Microsoft Word, Microsoft Excel, PowerPoint, Skype, Data Entry, Research, Customer Service, Event Planning, Events Coordination, Reproductive Health, Health Education, Logo Design, Newsletter Production, Writing, Knitting, Fundraising, Program Development, Higher Education
Education
Beloit College 2006 — 2010
B.A.
Yeditepe Üniversitesi / Yeditepe University 2009 — 2009
Study Abroad Semester
Keuka College
NYC Department of Education June 2011 - Present
Hyatt Hotels Corporation June 2009 - June 2011
Hyatt Hotels Corporation June 2009 - May 2010
Munroe Center for the Arts & McCallum Graduate School of Business August 2008 - January 2009
Target May 2008 - August 2008
Starwood Hotels & Resorts Worldwide, Inc. May 2007 - August 2007
Skills
Management, Customer Service, Microsoft Office, Teamwork, Meeting Planning, Market Research, Social Networking, Leadership, Contract Negotiation, CRM, Training, Salesforce.com, Teaching, Education, Curriculum Planning, Special Education Reform, Special Education, Social Studies, Digital Marketing, Digital Media, Nonprofits, Sales
Education
City University of New York-Hunter College 2011 — 2013
Master of Education (M.Ed.), Special Education and Social Studies Teaching Education, 7-12
Bentley University 2006 — 2009
BS, Marketing, Management
Marquette University 2005 — 2006
BS, Business
CVS Health October 2009 - Present
CVS/Caremark November 2005 - September 2009
Progressive Insurance September 1999 - November 2005
Sitel (formerly ClientLogic) January 1999 - September 1999
Gateway May 1995 - January 1999
Hyatt Hotels Corporation June 1991 - June 1995
Skills
Organizational..., Employee Relations, Diversity, Recruiting, College Recruiting, Training, Training Delivery, Project Management, Project Delivery, Community Engagement, Community Outreach, Communication, Social Media, Succession Planning, Start-ups, Culture Change, Program Management, Human Resources, Talent Acquisition, Coaching, Leadership Development, Management, Conflict Resolution, Leadership, Workforce Planning, Deferred Compensation
Education
Baker University 1994 — 1996
Masters, Management
Syracuse University 1987 — 1991
BS, Speech Communication
Beacon Hill Staffing Group, LLC June 2013 - February 2014
Johnson & Dugan April 2011 - December 2012
Scott Cole & Associates, APC May 2011 - August 2011
Latham & Watkins July 2010 - August 2010
Hyatt Hotels Corporation July 2007 - June 2009
Vail Resorts December 2005 - July 2007
Skills
Legal Writing, Legal Research, Westlaw, Employment Law, Civil Litigation, Mediation, Intellectual Property, Corporate Law, Research, Licensing, Employee Benefits, Training, Negotiation
Education
Santa Clara University School of Law 2009 — 2012
Juris Doctorate
Baylor University 2002 — 2005
B.A.
Hyatt Regency Lake Tahoe Resort Spa and Casino January 2013 - Present
Hyatt Hotels Corporation July 2010 - January 2013
Entercom May 2009 - August 2012
Education
Baker University 2006 — 2009
Bachelor of Applied Science (BASc), Business Administration and Management, General
The Warwick Seattle Hotel June 2013 - Present
The Stoneleigh Hotel & and Spa March 2012 - January 2013
R & R Catering April 2010 - March 2012
Noble House Hotels & Resorts August 2004 - April 2010
Starwood Hotels & Resorts Worldwide, Inc. May 2000 - February 2004
Hyatt Hotels Corporation February 1993 - May 2000
Holiday Corporation / Harrah’s Entertainment Corporation October 1980 - December 1992
Skills
Revenue Analysis, Public Relations, Forecasting, Advertising, Email Marketing, Budgets, Strategic Planning, Positioning, Income Statement, Segmentation, Product Marketing, Direct Mail, SMO, Product Development, Media Analysis, Hotels, Hospitality, Hospitality Industry, Resorts, Hospitality Management, Rooms Division, Team Building, Leadership, Catering, Lodging, Property Management..., Trade Shows, Sales Management, Banquets, Luxury, Hotel Management, Sales, Management, Training, Food & Beverage, Restaurants, Marketing, Yield Management, Convention Services, Event Planning, Menu Development, Pre-opening, Meeting Planning, Leisure, OnQ, Front Office, Tourism, Corporate Events, Hotel Booking, Incentives
Education
Boise State University 1985 — 1986
San Francisco City College 1972 — 1975
AA
Hyatt Hotels Corporation May 2015 - Present
Conifer Health Solutions April 2015 - May 2015
U.S. Bank October 2012 - April 2015
Navistar February 2010 - August 2012
Frankfort Square Park District April 2009 - October 2010
Skills
Access, Business Analysis, Microsoft Excel, PowerPoint, Analysis, Help Desk Support, Project Management, Customer Service, Microsoft Office, Computer Hardware, Risk Management, Outlook
Education
Governors State University 2010 — 2012
Bachelor Degree Business Administration Minor Computer Science, Management Information Systems, General, 3.64/4.0
Benedictine University 1987 — 1989
Computer Science
Moraine Valley Community College 1985 — 1987
Associate of Science (AS), Computer Programming
Hyatt Hotels Corporation August 2013 - May 2015
Hyatt Hotels Corporation December 2011 - August 2013
Hyatt Hotels Corporation August 2011 - December 2011
Hyatt Hotels Corporation January 2010 - August 2011
Hyatt Hotels May 2008 - February 2010
Prestige Management May 2006 - May 2008
Shepherd Systems January 1999 - August 1999
Skills
PowerPoint, Microsoft Excel, Access, FrontPage, Visio, Hospitality, Event Management, Hotels, Event Planning, Revenue Analysis, Marketing Strategy, Marketing, Advertising, Salesforce.com, Direct Marketing, Management, Public Relations, Hospitality Management, Hotel Management
Education
Barry University 2003 — 2005
BS, Marketing
St. Louis University - Madrid 2004 — 2004
Study Abroad, Oral Communication in Spanish
Manatee High School 1997 — 2001
MARRIOTT, INTERNATIONAL October 2011 - May 2013
Marriott International October 2010 - May 2013
Hyatt Hotels Corporation April 2009 - October 2010
HYATT REGENCY BOSTON April 2009 - October 2010
MARRIOTT, INTERNATIONAL February 2008 - January 2009
Marriott International November 2007 - January 2009
Skills
Hotels, Contract Negotiations, Account Management, Meeting Planning, Contract Negotiation, Hospitality, Hospitality Management, Leadership, Management, New Business Development, Public Relations, Sales, Training, Trade Shows, Hotel Management, Hospitality Industry
Education
Bellarmine University 2004 — 2005
MBA, Business
European School of Management
University of Louisville 1996 — 2001
BA, Psychology/Political Science
Bellarmine University
Weekend MBA
University of Louisville
BA, Psychology
CTG Health Solutions November 2013 - Present
Blue Cross & Blue Shield of Mississippi November 2013 - Present
MITS-USA January 2011 - November 2013
CultureFit January 2013 - April 2013
FTD January 2013 - April 2013
Hyatt Hotels Corporation 2012 - 2012
Independent Management Consulting Professional 2008 - 2011
CSC 2006 - 2007
Fidelity National Information Services 2005 - 2007
Covansys 1993 - 2006
Skills
PMP, Business Intelligence, Business Analysis, Agile Methodologies, SDLC, Team Management, Process Improvement, Data Warehousing, Project Management, Outsourcing, Management Consulting, Project Planning, Management, Testing, Business Process, IT Strategy, PMO, Project Portfolio..., Vendor Management, Software Project..., E-commerce, Solution Architecture, SOA, Leadership
Education
Bharathidasan University
PGDCA, Computer Science & Applications
Kandasamy Kandar College
B.Sc, Mathematics
University of Madras
M.Sc, Mathematics
The Estée Lauder Companies Inc. May 2015 - Present
Hyatt Hotels Corporation April 2014 - May 2015
Marriott International September 2012 - April 2014
Jumeirah Group / Jumeirah Hotels & Resorts October 2010 - September 2012
Target Corporation August 2009 - October 2010
Skills
Performance Management, Employee Relations, Human Resources, Succession Planning, Employee Engagement, Recruiting, Talent Management, Talent Acquisition, Personnel Management, Employee Training, Organizational..., Employee Benefits, Onboarding, Training, Interviews, Hospitality, Hospitality Management, Payroll, New Hire Orientations, Time Management, Leadership, HRIS, Hiring, Coaching, College Recruiting, Conflict Resolution, Management, Deferred Compensation, Labor Relations
Education
University of Connecticut 2005 — 2009
Bachelors, Business
Baruch College
Human Resources
Fire EMS members Charity January 2010 - Present
Atlanta Michgan April 2006 - Present
Ambulance April 2006 - Present
Hyatt Hotels Corporation 1997 - 2004
Skills
Catering, Critical Care, Event Planning, Food & Beverage, Hotel Management, Paramedic, Emergency Services, First Responder, Event Management
Education
University of Maryland Baltimore 2010 — 2010
Critical care paramedic, Critical Care Paramedic
Baker College of Cadillac 2009 — 2010
Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Mott Community College 1986 — 1989
Business Administration and Management, General
Hyatt Hotels Corporation May 2015 - Present
Hyatt Hotels Corporation January 2013 - May 2015
Hyatt Hotels Corporation 2013 - 2013
Skills
Accounting, Human Resources, Leadership, Team Leadership, Team Management, Teamwork, Operations Management, Operational Excellence, Event Management, Hospitality, Customer Satisfaction, Hospitality Management, Inventory Management, Food, Hotels, Food, Banquets, Pre-opening, Customer Service, Hotel Management, Revenue Analysis
Education
Belmont Abbey College 2006 — 2010
Bachelor of Arts (BA), Sports Management
Royal Sonesta Hotel 1992 - 2004
The Copley Plaza Hotel October 1990 - October 1992
The Lafayette Hotel Boston May 1989 - October 1990
Hyatt Hotels Corporation May 1987 - May 1989
Skills
Catering Sales, Event Planning, Menu Design, Weddings, Bar/Bat Mitzvahs, Meeting Management, Conference Management, Grant Writing, Mentoring, Non-profits, Volunteer Management, Volunteer Coordination, Parties, Parenting, Menu Development, Catering, Event Management, Meeting Planning, Nonprofits, Hospitality Industry, Resorts, Hospitality, Hotel Management, Food & Beverage, Banquets, Restaurants, Hotels, Revenue Analysis, Micros, Restaurant Management, Convention Services
Education
Boston College 1981 — 1984
Bachelor of Arts, Summa cum laude
Northeastern University 1980 — 1981
Criminal Justice
belmont high school
Drury Hotels June 2014 - Present
Hilton Worldwide February 2014 - June 2014
Hyatt Place February 2010 - August 2013
Hyatt Hotels Corporation 2010 - 2012
Hyatt Place June 2008 - February 2010
Hyatt January 2008 - June 2008
Skills
Hospitality Management, Hospitality, Hospitality Industry, Food & Beverage, Employee Training, Employee Relations, Staff Training, Hotels, Hotel Management, Menu Development, Restaurant Management, Banquets, Customer Service, Cooking, Rooms Division, Front Office, Resorts, Property Management..., Customer Satisfaction, Incentive Programs, Guest Satisfaction, Guest Service, Wine, Food, Hiring, Convention Services, Scheduling, Inventory Management, Guest Service Management, Corporate Events, Food Safety, Culinary Skills, Social Networking, Payroll
Education
Benedictine University 2003 — 2007
B.A., Psychology
Slipmate 2000 - Present
Slipmate 1989 - Present
Shieldmate Robotics 1989 - 2000
Hyatt Hotels Corporation 1979 - 1989
Investors Realty 1976 - 1979
V.B.Smigel & Assoc 1974 - 1975
Skills
Strategic Planning, Hospitality, Hotels, Business Strategy, Revenue Analysis, Budgets, Product Development, Event Management, Operations Management, Contract Negotiation, Leadership, New Business Development, Business Planning, Forecasting, Team Building, Customer Service, Sales
Education
Boise State University 1970 — 1974
BBA, Finance
Moody National Companies April 2015 - Present
Hyatt Hotels Corporation August 2013 - April 2015
Concord Hospitality Enterprises October 2006 - April 2013
Concord Hospitality Enterprises October 2005 - October 2006
Concord Hospitality Enterprises April 2005 - October 2005
Skills
Front Office, Revenue Analysis, Hotel Management, Hospitality Management, Hotels, Hospitality, Food & Beverage, Rooms Division, Hospitality Industry, Property Management..., Pre-opening, Catering, Event Management, Customer Service, Restaurants, Meeting Planning, Sales, Tourism
Education
Bergen Community College 2003 — 2004
Hyatt Hotels Corporation
Skills
Hotels, Hospitality, Hotel Management, Hospitality Industry, Luxury, Resorts, Pre-opening, Yield Management, Hospitality Management, Revenue Analysis
Education
State University of New York at Binghamton
ASE GROUP, INC. December 2014 - Present
Her Hero, LLC May 2010 - Present
US Army September 2013 - December 2014
United States Air Force July 2011 - December 2012
Serco August 2009 - July 2010
Hyatt Hotels Corporation January 2006 - March 2008
Hyatt Regency San Antonio January 2006 - October 2007
Sunset Station April 2005 - December 2005
Enterprise May 2004 - April 2005
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, CAD, QuickBooks, Sales Management, Sales Process, Strategic Communications, Marketing, Self-driven, Problem Solving, Budget, Customer Service, Process Improvement, Food & Beverage, Meeting Planning, Hospitality Management, Budgets, Public Relations, Event Planning, Sales, Customer Satisfaction, Program Management, Training, Event Management, Catering, Corporate Events, New Business Development, Food, Government, Military, Management, Social Media, Forecasting, Marketing Strategy, Hotels, Leadership, Hospitality, Hotel Management, Hospitality Industry
Education
Capella University 2013 — 2014
Human Development
Barton County Community College 2009 — 2009
Employee Development for Managers
The University of Texas at El Paso 1998 — 2001
B.A., Criminal Justice & Political Science
Express Employment Professionals May 2015 - Present
Express Employment Professionals August 2014 - February 2015
Express Employment Professionals October 2012 - February 2015
Express Employment Professionals April 2011 - October 2012
Hyatt Hotels Corporation May 2005 - August 2010
Chitralada Palace School May 2009 - April 2010
Skills
Temporary Staffing, Staffing Services, Employment, Hiring, Interviewing, Employee Relations, Professional Staffing, Customer Service, Full-cycle Recruiting, Coaching, Account Management, Customer Relations, Resume Writing, Interviews, Recruiting, SDLC, Invoicing, Leadership, Office Management, Applicant Tracking..., Temporary Placement, Talent Acquisition, Human Resources, Onboarding
Education
Baylor University 2005 — 2009
Bachelor of Arts, English
Saint Louis University Madrid Campus 2007 — 2007
PISD 2010 - Present
Natl. Sales 1997 - 1999
Hyatt Hotels Corporation 1994 - 1995
Skills
Social Media, Research, Staff Development, Curriculum Design, Public Relations, Editing, Hotels, Curriculum Development, Teamwork, Tourism, Lesson Planning, Budgets, Spanish, Training, Strategic Planning, Cooking, Team Leadership, Classroom, Educational Leadership, Hospitality Management
Education
University of Houston 1992 — 1994
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Baylor University 1989 — 1991
Vocal Performance
Jewish Hospital & St. Mary's HealthCare August 2014 - Present
DBS Interactive December 2012 - July 2014
DBS Interactive October 2012 - December 2012
DBS Interactive May 2011 - October 2012
Hyatt Hotels Corporation October 2009 - December 2011
Confronting Autism May 2010 - May 2011
Skills
Social Media, SEO, Internet, Facebook, Twitter, Foursquare, Pinterest, Google Analytics, Hospitality, Hotels, Hospitality Industry, Customer Service, Retail, Online Advertising, Social Media Marketing
Education
Indiana University-Southeast 2009 — 2011
Bachelor of Science (B.S.), Informatics
Ball State University 2006 — 2009
Computer Science
New Albany High School 2002 — 2006
Academic Honors Diploma
Rains Group HR, LLC March 2013 - Present
HR Experts On Demand October 2011 - March 2013
Boys Home of the South 2005 - 2007
Miracle Hill Ministries 2005 - 2007
Weddings with a Plan 1980 - 2005
Hyatt Hotels Corporation 1981 - 1986
Skills
Job Descriptions, Legal Compliance, Recruiting, Personnel Management, Leadership, Human Resources, Employee Handbooks, Performance Management, Supervising, Employee Relations, Training, Team Building, Performance Appraisal, Business Development, Onboarding, Career Development, Talent Management, Management, Payroll, Coaching, Executive Coaching, Organizational..., Organizational..., Workforce Planning, Succession Planning, Talent Acquisition, Leadership Development, Interviews, HR Policies, Employee Training, Employee Engagement, Employee Benefits, Deferred Compensation, Applicant Tracking..., Benefits Administration, Strategic Planning, Employment Law, Labor Relations, HRIS, HR Consulting, FMLA, Resume Writing, New Hire Orientations, Temporary Placement, Conflict Resolution, Hiring, Consulting
Education
Bob Jones University
Bachelor of Applied Science (B.A.Sc.), Business Administration
Hyatt Hotels Corporation September 2012 - Present
Hyatt Hotels Corporation August 2010 - September 2012
Hyatt Hotels Corporation June 2006 - July 2010
Hyatt Hotels Corporation September 2003 - June 2006
Park Hyatt Philadelphia 2001 - 2003
Grand Hyatt New York 2001 - 2001
Grand Hyatt New York 2000 - 2001
Grand Hyatt New York 1999 - 2000
Skills
Hospitality, Hotels, Restaurants, Lodging, Forecasting, Hotel Management, Budgeting, Hospitality Management, Hospitality Industry, Food & Beverage, Strategic Planning, Financial Analysis, Cost Control, Accounting, Planning, Real Estate, Financial Reporting, Excel, Asset Management, Operations Management, Financial Modeling, Microsoft Office, Financial Management, Resorts, Business Strategy, Problem Solving, Vendor Relations, Feasibility Studies, Revenue Management, Revenue Analysis, Property Management..., Opening Hotels
Education
Boston University 1996 — 1999
BS, Hospitality Administration
Hong Kong International School 1992 — 1995
Crowne Plaza® Hotels & Resorts July 2015 - Present
Hyatt Hotels Corporation August 2012 - July 2015
Hyatt Hotels Corporation May 2012 - August 2012
Top of the Hub January 2012 - May 2012
Skywalk Observatory Prudential Tower September 2007 - April 2012
The Inn at Longwood Medical May 2011 - July 2011
Skills
Hospitality Industry, Management, Skilled Multi-tasker, Customer Service, Hospitality, Hospitality Management, Hotel Management, Front Office, Hotels, Time Management, Property Management..., Opera, Rooms Division, Customer Satisfaction
Education
Salem State University 2013 — 2015
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Bay State College 2010 — 2012
Business Administration and Management, General
Americorp Real Estate Ltd September 2015 - Present
Marquette Associates April 2014 - September 2015
Mack & Associates February 2014 - April 2014
Aspen Slumbers October 2013 - February 2014
Talentpath June 2013 - September 2013
Hyatt Regency Chicago October 2012 - April 2013
Hyatt Hotels Corporation June 2012 - September 2012
Catholic Charities of Northeast Kansas January 2012 - May 2012
Skills
Front Office, Hotels, Hospitality Industry, Hotel Management, Cross Country and Track..., Hospitality, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel
Education
Benedictine College 2008 — 2012
Bachelor of Business Administration, Entrepreneurship
Inmar March 2015 - Present
Salem Group July 2014 - March 2015
Hatch Early Childhood May 2010 - February 2014
Business Engineering, Inc. February 2006 - March 2010
VeriSign 2000 - 2006
Hyatt Hotels Corporation 1998 - 2000
Skills
Management, Marketing, Email Marketing, Project Management, Lead Generation, SharePoint, Account Management, Web Analytics, New Business Development, Online Advertising, Social Media Marketing, Online Marketing, Social Media, WordPress, Microsoft Office, Direct Marketing, HTML, Marketing Strategy, Business Strategy, SEO, Strategic Planning, Customer Service, Consulting, Business Development, CSS, Business Analysis, Sage CRM, Sales Process, Cross-functional Team..., PHP, Photoshop, Microsoft Exchange, Magento, Microsoft SQL Server, Microsoft Excel, Direct Mail, Website Development, Web Marketing, Web Marketing Strategy, Website Building, LAN-WAN, VMware, Citrix, Network Infrastructure, Learning Management..., eCommerce, Sales Management, Sales & Marketing..., Strategy, Team Leadership
Education
Montreat College 2015 — 2016
Bachelor's Degree, Business Administration and Management, General
High Point University 2011 — 2012
Business Administration
Belmont Abbey College 2010 — 2010
Business Administration
North Carolina State University 1994 — 1996
Miami University 1992 — 1994
Diplomacy and Foreign Affairs
SJHS 1988 — 1992
High School
CORE Cashless LLC April 2011 - Present
Hyatt Hotels Corporation September 2009 - February 2011
Skills
Trade Shows, Marketing, Social Media Marketing, Social Networking, Event Management, E-commerce, Management, Marketing Communications, Sales, Project Management, Email Marketing, Marketing Strategy, Microsoft Office, Product Development, Strategic Partnerships, Facebook, Public Relations, Digital Marketing, Infrastructure, Mac, Product Marketing, Crisis Communications, Infrastructure Security, PCI DSS, Office Administration, iWork, Online Advertising, Digital Media, PC, Event Planning, Public Speaking, Operations Management, Budgets
Education
Belmont University 2004 — 2009
Bachelor of Arts (B.A.), Organizational and Corporate Communication
Blue Valley 2000 — 2004
Barstow
Thoughtful Presence 2011 - Present
Hyatt Hotels Corporation September 2009 - May 2012
United Airlines September 2005 - September 2009
Sabre Holdings September 2000 - September 2005
McCord Travel Management January 1996 - September 2000
Skills
E-commerce, Project Management, Product Development, Cross-functional Team..., Merchandising, Marketing Strategy, Marketing, Social Media Marketing, Airlines and Hospitality, Corporate gifts, Customer Satisfaction, Airlines, Corporate Gifts, Program Management, Management, Hospitality, Leadership, Entrepreneurship, New Business Development, Business Strategy, Team Leadership, Account Management, Team Building, Strategic Planning, Analysis, Product Management, Contract Negotiation, Vendor Management, Budgets, Process Improvement, Negotiation, Pricing, Project Planning, CRM, Competitive Analysis, Strategy, Analytics, Online Marketing, Product Marketing, Market Research, Start-ups, Email Marketing, Strategic Partnerships, P&L Management, Business Development, Brand Development, B2B, Direct Marketing
Education
Benedictine University 1983 — 1985
B.A., Education
Marquette University 1981 — 1983
Hyatt Hotels Corporation April 2014 - Present
Daugherty Business Solutions May 2013 - Present
Equifax May 2013 - February 2014
Accenture February 2005 - May 2013
FBL Financial Group, Inc. August 2003 - February 2005
ABC Virtual September 2000 - July 2003
Skills
SDLC, Agile Methodologies, Java, Java Enterprise Edition, Spring, Technical Architecture, Project Estimation, Project Management, Budget Forecasts, Infrastructure, RUP Methodologies, Program Management, Team Building, Outsourcing, Global Delivery, Application Architecture, Test‐Driven Delivery, Integration Architecture, Web Services/SOA, Batch Architecture, VMware, Release Management, Middleware, Performance Testing, Performance Tuning, Information Security, Multi‐factor..., Penetration Testing, LDAP, Software Quality..., OOAD, UML, Code/Build/Configuration..., Oracle DB..., Failover, Load Balancing, WebSphere Application..., XML, EDI X12 200/833, AJAX, SOA, IT Transformation, Management Consulting, Integration, Agile Project Management, IT Strategy, Spring Framework
Education
Maharishi University of Management 1999 — 2000
Master of Science, Computer Science
Beijing University of Technology 1993 — 1998
Bachelor of Engeering, Computer Engineering
Hyatt Hotels Corporation September 2014 - Present
Hyatt Hotels Corporation April 2010 - August 2014
Hyatt Hotels Corporation May 2008 - March 2010
Hyatt Hotels Corporation March 2005 - May 2008
Skills
Convention Services, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Revenue Analysis, Food, Hotel Management, Banquets, Food, Meeting Planning, Event Management
Education
Baylor University 1998 — 2002
Bachelor’s Degree, Political Science and Government
HCL LLC September 2013 - Present
CBRE July 2012 - March 2013
Pearson North America 2012 - 2012
Pinnacle Estate Properties, Inc. June 2011 - December 2011
Essex Property Trust November 2009 - May 2010
BRE Properties October 2007 - February 2009
Guest Enterprises, Inc. 2008 - 2009
Coinstar March 1998 - May 2001
Holland America Line April 1994 - March 1998
Hyatt Hotels Corporation May 1990 - June 1992
Skills
Contract Administration, Microsoft Office, Social Networking, Sales, Marketing Strategy, Contract Negotiation, Data Analysis, Customer Service, Benchmarking, Excel, Budgeting, Administration, Property Management, Accounts Payable, Leases, Negotiation, Outlook, Vendor Relations, Real Estate, Customer Relations, Word, Social Media, MS PKC, Project Insight, Access, Visio, Adobe Acrobat, Yammer, SharePoint, Office 2010, Microsoft Excel, Contract Management, Microsoft Word, Budgets, System Administration, Management, Apartments, Training, Facilities Management
Education
Hawaii Pacific University 1988 — 1993
Bachelor of Science, Business Administration
Bellevue Community College 1986 — 1988
Bachelor of science in Business Administration, Linguistics
Interlake High School
Bachelor of Science in Business Administration, Travel Industry Management
Bellevue University October 2012 - Present
Bellevue University January 2009 - October 2012
Bellevue University November 2007 - January 2009
Applied Underwriters March 2007 - October 2007
Harrah's Entertainment July 2006 - March 2007
Werner Enterprises June 2004 - June 2006
Hyatt Hotels Corporation 2002 - 2004
Skills
Leadership Development, Team Building, Public Speaking, Organizational..., Recruiting, Interviews, Leadership, Management, Nonprofits, Team Leadership, Staff Development, Higher Education, Adult Education, Employee Training, Time Management, Community Outreach, Analysis, Strategy, Training, Business Development, Conflict Resolution, Resume Writing, Coaching, Onboarding, Career Counseling, Career Development, Program Management, Enrollment Management, Marketing, Employee Benefits, New Hire Orientations, Human Resources, Student Financial Aid, Admissions, Hiring, Student Engagement, College Recruiting, Instructional Design, Student Affairs, Academic Advising, PeopleSoft, Student Development
Education
Bellevue University 2008 — 2009
Master of Arts, Managment
Bellevue University 2005 — 2007
Bachelor of Arts, Leadership
Papillion-LaVista High School 1997 — 2001
Tampa General Hospital June 2013 - Present
OTTR Chronic Care Solutions September 2012 - May 2013
OTTR Chronic Care Solutions July 2011 - September 2012
OTTR Chronic Care Solutions November 2009 - July 2011
West Corporation July 2009 - October 2009
West Corporation May 2009 - August 2009
Hyatt Hotels Reservation Center May 2008 - March 2009
Hyatt Hotels Corporation June 2007 - May 2008
Hyatt Hotels Corporation June 2007 - June 2007
Hyatt Hotels Corporation October 2004 - June 2007
Skills
Troubleshooting, Windows Server 2003, Software Installation, Crystal Reports, Computer Hardware, Windows, SQL Server, Databases, SQL, Operating Systems, Hardware, Deployment, Unix, HTML, Documentation, Testing, Problem Solving, Automation, Quality Assurance, Database Management, Administration, Requirements Analysis, Customer Satisfaction, Microsoft Office, User Interface, Customer Service, Programming, Team Leadership, Oracle, Team Building, Windows 7, HIPAA, Linux, Active Directory, Training, Systems Analysis, Software Development, Change Management, Technical Support, Leadership, Integration, Servers, HL7, PL/SQL, Sales, Data Analysis, Call Center, Management, Interfaces, Software Engineering
Education
Bellevue University 2002 — 2009
Bachelor Of Sciences, Computer Information System and Networking
World Business Chicago May 2015 - Present
Hyatt Hotels Corporation September 2012 - Present
Hyatt Hotels Corporation March 2010 - September 2012
Hyatt Hotels Corporation April 2008 - February 2010
Hyatt Hotels Corporation December 2006 - March 2007
Strategic Vision September 2005 - July 2006
Digitas LLC January 2001 - September 2005
Skills
Competitive Analysis, Hospitality, Strategy, Marketing Strategy, Loyalty Marketing, Marketing, B2B Marketing, Leadership, Strategic Planning, Loyalty Programs, Market Planning, Customer Satisfaction, Hotels, B2B, Direct Marketing, Marketing Communications, Hospitality Industry, Email Marketing, Brand Development, Cross-functional Team..., Sales Management, Marketing Operations, CRM, B2C marketing, User-centered Design, Design Thinking, Management, Analytics
Education
Northwestern University - Kellogg School of Management 2014 — 2016
Master of Business Administration (M.B.A.)
Stanford University Graduate School of Business 2012 — 2012
Design Thinking Boot Camp: From Insights to Innovation
Cornell University 1996 — 2000
BS, Hospitality
Boston University 1999 — 1999
N/A, Sydney Internship Prgm
Hyatt Hotels Corporation May 2015 - August 2015
Baidu Inc. March 2014 - June 2014
Skills
C++, Python, PHP, JavaScript, Java, C, MySQL, Linux, SQL, Programming, Software Engineering, HTML5, Software Development, Algorithms, Eclipse, Web Development, HTML, Computer Science, Matlab, Machine Learning, Android Development
Education
Georgia Institute of Technology 2014 — 2016
Computer Science, Master of Science (MS)(3.8)
Georgia Institute of Technology 2014 — 2015
Analytics, Master’s Degree
Beijing University of Posts and Telecommunications 2010 — 2014
Communication Engineering, Bachelor of Engineering (BE)
Ludman Industries October 2012 - Present
H. Kubenik Mechanical, Inc. July 1999 - October 2012
Montgomery Financial Managment 1998 - 1999
Hyatt Hotels Corporation 1991 - 1997
Education
Bob Jones University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Accounting
Four Seasons Hotels and Resorts March 2015 - Present
Hyatt Hotels Corporation July 2014 - March 2015
PSAV June 2011 - July 2014
Kroger July 2008 - June 2009
Skills
Hotels, Corporate Events, Hospitality, Meeting Planning, Parties, Resorts, Food & Beverage, Trade Shows, Hospitality Industry, Event Management, Hotel Management, Revenue Analysis, Hospitality Management, Catering, Microsoft Office, Front Office
Education
University of North Texas 2013 — 2015
Bachelor of Applied Science (BASc), Hospitality Administration/Management, Senior
Collin County Community College 2011 — 2013
Baylor University 2010 — 2011
Conrad Hotels & Resorts August 2014 - Present
Conrad Hotels & Resorts February 2011 - August 2014
JW Marriott Indianapolis January 2011 - February 2011
Marriott Vacation Club International January 2009 - December 2010
Marriott Vacation Club International February 2008 - January 2009
Hyatt Hotels Corporation September 2007 - February 2008
Marriott Vacation Club International May 2007 - August 2007
Skills
Hotel Management, Opening Hotels, Coordinating Activities, Hotels, Resorts, Event Management, Customer Service, Customer Satisfaction, Banquets, Hospitality Management, Rooms Division, Property Management..., Hospitality Industry, Front Office, Hospitality, Training, Micros, OnQ, Teamwork, Pre-opening, Guest Service Management, Microsoft Office, Yield Management, Food & Beverage
Education
Ball State University 2002 — 2007
Bachelor's degree, Hospitality Administration/Management
Hyatt Hotels Corporation June 2013 - Present
Hyatt Hotels Corporation June 2011 - June 2013
Transparent Productions August 2011 - December 2011
Spa Alana February 2011 - May 2011
Bon Appetit at Biola University August 2009 - May 2011
Rescue Training Institute September 2006 - January 2011
Skills
Front Office, Hotels, Hospitality Industry, Hospitality, Rooms Division, Resorts, Opera, Banquets, Marketing, Email Marketing, Social Media Marketing, Office Administration
Education
Biola University 2008 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Destination Hotels & Resorts May 2015 - Present
Kimpton Hotels & Restaurants July 2007 - May 2015
Hyatt Hotels Corporation February 2005 - June 2007
Skills
Hospitality Management, Hotels, Hospitality Industry, Revenue Analysis, Hotel Management, Income Statement, Pre-opening, Resorts, Front Office, Hospitality, Rooms Division, Yield Management, Customer Satisfaction, Restaurants, Food & Beverage, Event Management, Catering, Micros, Banquets, Budgets, Menu Development, Fine Dining, Restaurant Management, Property Management...
Education
Ball State University 1983 — 1985
English
Indiana University Bloomington
Cadence Health, part of Northwestern Medicine May 2013 - Present
American Parkinson Disease Association 2011 - 2013
Hyatt Hotels Corporation 2010 - 2011
Live Nation 2008 - 2010
Live Nation 2006 - 2008
Skills
Event Management, Event Planning, Social Media, Sponsorship, Event Marketing, Customer Service, Account Management, Facebook, Non-profits, Social Networking, Marketing Communications, PowerPoint, Hospitality, Social Media Marketing, Project Planning, Advertising, Microsoft Office, Nonprofits, Management
Education
Benedictine University
Master of Business Administration (M.B.A.)
North Central College
Bachelor's degree, Organizational Communication, General
Campbell Sales Company 2009 - Present
Hyatt Hotels Corporation July 2009 - October 2009
Arkansas World Trade Center August 2007 - August 2008
Education
University of Arkansas 2007 — 2009
B.A., Political Science
Belmont University 2004 — 2006
B.A., Political Science
TD Bank July 2006 - Present
City of West Palm Beach June 2005 - July 2006
Florida Power and Light January 2002 - June 2005
McDonald's Corporation July 1990 - November 2001
Hyatt Hotels Corporation 1982 - 1987
Skills
Employee Relations, Succession Planning, Performance Management, Leadership Development, Human Resources, Policy, Management, Personnel Management, Employee Benefits, Conflict Resolution, Temporary Placement, Deferred Compensation, Onboarding, Leadership, Talent Management, Employee Engagement, Workforce Planning, HRIS, Recruiting, HR Policies, Talent Acquisition, Benefits Administration, New Hire Orientations, Applicant Tracking..., Job Descriptions, College Recruiting, Interviews, Labor Relations, Hiring, FMLA, Organizational..., Employee Training, Employment Law
Education
Barry University 1995 — 1998
BA, Human Resources/Business Administration
Penfield Realty, Inc. March 2013 - Present
Bahia Marina Condo-Hotel July 2002 - July 2010
Lisa Penfield dba Lisa Penfield Real Estate June 2000 - June 2010
Hyatt Hotels Corporation April 1990 - July 2007
Premier Maldonado April 1987 - April 1990
Skills
Real Estate sales,..., Exploring mid-century..., Visual arts..., Hiker, walker, swimmer,..., Helping new residents..., Photography, tour guide, Childcare, Real Estate staging, marketing, event theme creating, conflict resolution, permitting, entertaining as a host, interviewing, motivator, nature guide, swimming instructor, windsurfing instructor, paper chaser, facilitator, catering, yacht cleaning, blue water sailing, yacht racing, bird watching, sucide prevention..., hotel inspecting, secret shopper for the..., Local Area Network, Vendor Relationships, Humor, custom furniture..., Color Schemes, Wildlife Photography, Team Mentoring, painting, Landscape Painting, local agro opportunities
Education
Faria Real Estate School 1999 — 2000
State University of New York at Binghamton
Central DuPage Pastoral Counseling Center September 2011 - Present
Southminster Presbyterian Church June 2010 - July 2012
Global Hyatt January 1999 - September 2009
Hyatt Hotels Corporation 1993 - 2009
Hyatt March 1993 - December 1998
Skills
Hospitality, Budgets, Accounting, Time Management, Team Building, Outlook, Customer Service, Microsoft Office, Event Planning, Social Media, Forecasting, Leadership, Finance, Administration, Leadership Development, Management
Education
Ball State University - College of Business 1980 — 1984
BS, Business Management
White Lodging Services June 2014 - Present
White Lodging Services January 2014 - May 2014
Hyatt Hotels Corporation August 2013 - January 2014
Hyatt Hotels Corporation May 2012 - June 2013
Hyatt Hotels Corporation August 2011 - May 2012
Hyatt Hotels Corporation January 2011 - August 2011
Chaparral Jet Center September 2005 - July 2009
Skills
Hospitality Management, Hospitality Industry, Hospitality, Restaurants, Hotel Management, Resorts, Rooms Division, Customer Service, Food & Beverage, Hotels, Banquets, Pre-opening, Catering, Event Management, Revenue Analysis, Event Planning, MICROS, Food, Restaurant Management, Business Aviation, FBO, Revenue Forecasting
Education
Texas Tech University 2004 — 2009
Blinn College 2002 — 2004
Fire Science/Fire-fighting
Kendall College February 2012 - Present
Hyatt Hotels Corporation July 2008 - February 2012
Hyatt Hotels Corporation May 2007 - July 2008
eLuxury January 2007 - April 2007
Wild Planet Toys June 2005 - October 2006
Skills
Word, Excel, Microsoft Office, JD Edwards, Birch Street Systems, PowerPoint, Lotus Notes, Outlook, Sourcing & Procurement, Purchasing Management, Purchase Agreements, Purchase Contracts, Purchasing, Microsoft Excel, Inventory Management, Forecasting, Procurement, Training, Team Building, Supervisory Skills, Purchase Management
Education
Bates College 2000 — 2004
BA, English Literature
Scotia-Glenville High School 1996 — 2000
Hyatt Hotels Corporation September 2015 - Present
Skills
Analytics, Competitive Analysis, Strategy, Management Consulting, Market Research, Customer Insight, Business Strategy, Data Analysis, Marketing Strategy, Cross-functional Team..., Consulting, Segmentation, Marketing, Product Development, CRM, Business Analysis, Analysis
Education
University of Michigan - Stephen M. Ross School of Business 2008 — 2010
MBA
Boston College 2001 — 2005
BA, Economics and Spanish
Ransom Everglades 1997 — 2001
Magid Glove & Safety February 2003 - Present
Uline 2000 - 2002
Aramark 1995 - 2000
Hyatt Hotels Corporation October 1981 - July 1995
Skills
Compensation, Employee Relations, Benefits, Coaching, Strategic Planning, Performance Management, Change Management, Team Building, Organizational..., Leadership Development, Succession Planning, Benefits Administration, Talent Management, Negotiation, Process Improvement, Talent Acquisition, Employee Benefits, Deferred Compensation, Leadership, Management, Strategy, Personnel Management, HR Policies, Training, Human Resources, Recruiting, Employee Engagement, Temporary Placement, College Recruiting, Hiring, Onboarding
Education
Quinlan School of Business, Loyola University Chicago 1989 — 1992
MBA, Business
Boston College 1979 — 1981
Bachelor of Arts, Philosophy
Honolulu Community College 1976 — 1978
General
Holly Senior High School, Holly, Michigan 1970 — 1973
General
St John Vianney, Flint, Michigan 1969 — 1970
hs, general
Hyatt Hotels Corporation January 1996 - Present
Hyatt Hotels Corporation January 1996 - November 2013
Maritime Law Firm 1990 - 1996
Skills
Hotels, Pre-opening, Resorts, Recruiting, Food & Beverage, Employee Relations, Human Resources, Event Planning, Hospitality, Contract Negotiation, Hospitality Industry, Sales, Event Management, Hotel Management, Hospitality Management, Convention Services, Meeting Planning, Revenue Analysis
Education
Boston University 1998 — 1999
Bachelor of Science (BS)
Hofstra University 1990 — 1993
Bachelor of Science (BS)
Southern New Hampshire Health System June 2015 - Present
Crotched Mountain Foundation February 2014 - June 2015
Concord Hospital July 2011 - November 2013
Concord Hospital March 2011 - July 2012
Fidelity Investments March 2005 - November 2008
Nutter, McClennen and Fish February 2001 - May 2005
Millennium & Copthorne Hotels September 1999 - January 2001
Vasca, Inc. January 1998 - September 1999
Hyatt Hotels Corporation February 1997 - June 1998
Skills
Process Improvement, Analysis, Project Management, Management, Cross-functional Team..., IT Strategy, Healthcare, Strategy, Access, Business Process, Budgets, Business Analysis
Education
Grand Canyon University 2014 — 2017
Master's degree, Nursing Administration
NHTI, Concord's Community College 2009 — 2012
Associate's degree, Nursing
Boston University 2006 — 2007
Project Management
Isenberg School of Management, UMass Amherst 1992 — 1996
Bachelor of Science (BS), Business Administration, Management and Operations
Bishop Fenwick 1988 — 1992
College/University Preparatory and Advanced High School/Secondary Diploma Program
Hotel Teatro April 2014 - January 2015
Amsterdam Hospitality July 2013 - May 2014
Staybridge Suites Times Square October 2011 - July 2013
Staybridge Suites Times Square, NY June 2010 - July 2013
Hyatt Hotels Corporation June 2005 - June 2010
Holiday Inn JFK October 2000 - July 2005
Hampton Inn- JFK October 2000 - July 2005
SASR August 2003 - December 2003
Skills
Customer Relations, Contract Negotiations, Negotiation, Team Building, Budgeting, Contract Negotiation, Customer Service, Budgets, Hotels, Hospitality Industry, Hotel Management, Sales Management, Internal Communications, Hospitality, Travel Management, Revenue Analysis, Tourism, Yield Management, Hospitality Management
Education
Borough of Manhattan Community College 2007 — 2009
Assoc, Computer Programming
CoreLogic April 2012 - Present
MetLife Home Loans August 2011 - July 2012
Hyatt Hotels Corporation November 2008 - June 2011
City of East Orange- Dept of Recreation and Cultural Affairs February 2008 - November 2008
IBM Global Services March 2004 - December 2007
Newark Beth Israel Medical Center May 1993 - March 2004
Dendrite International October 2000 - February 2004
Skills
Access, Windows, Documentation, Active Directory, Troubleshooting, SharePoint, Lotus Notes, MS Office Suite, Outlook, SQL, Technical Support, Software Documentation, Business Analysis, Disaster Recovery, Vendor Management, Visio, Project Management, Microsoft Office, MS Project, IT Management, Management, Microsoft Project, Customer Service, SDLC
Education
BTII Institute 2010 — 2010
Certificate, Project Management and Sharepoint
Bloomfield College
B.S, Business Administration/MIS
Harlow's Casino Resort August 2012 - Present
Tropicana Entertainment Inc. June 2010 - August 2012
Ameristar Casino October 2008 - June 2010
Ameristar Casino July 2005 - October 2008
Resorts International 2005 - 2007
Hyatt Hotels Corporation December 1999 - January 2005
Tharaldson Hospitality Management September 1996 - December 1999
Skills
Resorts, Food & Beverage, Hotels, Employee Relations, Hospitality Industry, Pre-opening, Hotel Management, Leadership, Fine Dining, Gambling, Hospitality, Menu Development, Revenue Analysis, Gaming Industry, Budgets, Process Scheduler, Hospitality Management, Restaurants, Leadership Development, Catering, Casino, VIP, Event Management, Cost Control, Forecasting, Customer Satisfaction, Customer Service, Banquets, Gaming, Tourism, Opening Hotels, Guest Service Management, Team Building, Yield Management, Casino Gaming, Micros, Front Office, Rooms Division, Restaurant Management, Hiring, Property Management..., Friendly Personality, Success Driven
Education
Bellevue University
B.S, Behavioral Sciences
Hyatt Hotels Corporation October 2011 - December 2013
Fry,Inc. May 2010 - May 2011
Kingsway America March 2008 - March 2010
Amdocs, ibm 2007 - 2009
Skills
Java Enterprise Edition, Requirements Analysis, Hibernate, JavaScript, XML, SDLC, Java, Oracle, Spring, Software Development, Unix, Agile Methodologies, SQL, Eclipse, Microsoft SQL Server, JSP, Program Management, Software Project..., Data Warehousing, DB2, PL/SQL, Requirements Gathering, Struts, Linux, .NET, Databases, HTML, Weblogic, MySQL
Education
Bangalore University 2000 — 2003
BCA, Computer Applications
Sikkim Manipal University of Health, Medical and Technological Sciences
Master of Computer Applications (M.C.A.), Computer Science
Hyatt Hotels Corporation March 2013 - Present
Hyatt Regency Savannah January 2004 - February 2013
Hyatt Regency Savannah August 2001 - January 2004
Hyatt Regency Savannah August 1995 - August 2001
Grand Hyatt Denver June 1994 - August 1995
Skills
Coaching, Budgets, Negotiation, Meeting Planning, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Tourism, Convention Services, Hotel Booking, Sales Management, Resorts, Training, Customer Satisfaction, Catering, Event Management, Yield Management, Restaurants, Food & Beverage, Revenue Analysis, Hiring, Customer Service, Sales, Banquets, Menu Development, Restaurant Management, Property Management..., Rooms Division, Front Office, Pre-opening, Trade Shows, Micros, OnQ, Time Management, Lodging
Education
Baylor University 1990 — 1994
Bachelor's degree, Business Administration and Management, General
Baylor University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Horace Mann Insurance Companies May 2005 - Present
Hyatt Hotels Corporation May 1988 - February 2004
Braniff Airlines July 1985 - May 1988
Skills
Professional Liability, Vendor Management, Management, Change Management, Claim, Customer Service, IT Strategy, Liability, Property & Casualty..., Legal Liability, Claims Management, General Insurance, Reinsurance, Casualty, Commercial Insurance, Workers Compensation, Strategic Planning, Litigation Management, Commercial Real Estate, Procurement, Subrogation, Intellectual Property, Disability Insurance, Contract Negotiation, Employee Benefits, Financial Services, Commercial Litigation, Negotiation, Insurance Law, Risk Management, Licensing, Mergers & Acquisitions, Mediation, Underwriting, Fixed Annuities, Corporate Governance, Life Insurance, Executive Management
Education
Baylor University School of Law
University of Colorado at Boulder
Pre-Law Studies
Merchandise Mart Properties, Inc. May 2005 - Present
Merchandise Mart Properties, Inc. 2005 - 2010
Hyatt Hotels Corporation March 2004 - May 2005
Skills
Sales, Trade Shows, Marketing, Social Media Marketing, Marketing Strategy, Advertising, Event Planning, Event Management, Account Management, Salesforce.com, Marketing Communications, Integrated Marketing
Education
Ball State University 1997 — 2001
Bachelor of Science, Public Relations and Communications
TSYS Merchant Solutions April 2012 - Present
Brumbaugh & Quandahl, P.C. January 2009 - April 2012
ACI Worldwide August 2007 - December 2008
Hyatt Hotels Corporation 2006 - 2007
Werner Enterprises 2003 - 2005
Skills
Financial Reporting, Financial Accounting, Flux Analysis, Financial Analysis, Process Improvement, Variance Analysis, P&L Analysis, Balance Sheet Review, MS Excel Pivot Tables, General Ledger, Microsoft Dynamics AX, Accounts Receivable, Sarbanes-Oxley Act, Account Reconciliation, Accounts Payable, Revenue Recognition, Oracle Discoverer, Oracle ERP, Customer Service, Budgets, Hyperion HFM, Microsoft Excel, V Lookups, Accruals, Problem Solving, Analytics, Monthly Close Process, Xactly Incent, Compensation, Business Analysis, Accounting, Management, SQL
Education
Bellevue University 2002 — 2005
Bachelor of Science, Accounting and Finance
Grand Hyatt New York October 2011 - Present
Grand Hyatt New York September 2009 - September 2011
Hyatt Hotels Corporation 2006 - August 2009
Hyatt Regency Newport 2002 - 2006
Hyatt Whitney 1999 - 2002
Hyatt Regency Cincinnati 1994 - 1999
Holiday Inn West Lafayette 1991 - 1994
Skills
Hotel Management, Hotels, Revenue Analysis, Hospitality Industry, Hospitality Management, Budgets, Hospitality, Property Management..., Pre-opening, Customer Service, Hyperion Enterprise, Opera, Micros, Rooms Division, Front Office, Food & Beverage, Lodging, Yield Management, Opening Hotels, Banquets, MICROS
Education
Ball State University 1986 — 1991
Hyatt Hotels Corporation April 2007 - Present
Starwood Hotels & Resorts 2002 - 2008
Education
Thunderbird School of Global Management 2002 — 2004
Master of Business Administration (MBA), International Business
Bethany College 1999 — 2002
Sports Administration, Sport and Fitness Administration/Management
Hyatt Regency Grand Cypress December 2013 - Present
Hyatt Regency Coconut Point May 2001 - December 2013
Florida Gulf Coast University September 2008 - August 2012
Hyatt Hotels Corporation January 2001 - May 2001
Hyatt Regency Hilton Head December 1996 - January 2001
Hyatt Deerfield November 1995 - December 1996
Hyatt Regency Chicago June 1994 - November 1995
Hyatt Regency Aruba April 1992 - June 1994
Hyatt Regency Newport Beach March 1991 - April 1992
Hyatt Westlake February 1990 - March 1991
Skills
Employee Relations, Onboarding, HRIS, Employee Engagement, Hospitality, Labor Relations, Succession Planning, FMLA, Human Resources, Deferred Compensation, Leadership Development, Employee Benefits
Education
Barry University 2002 — 2004
MS, Human Resources Development
Michigan State University 1985 — 1989
Bachelors, Business - Human Resources Management
Hatstand June 2015 - Present
ThinkPackage January 2015 - June 2015
Hyatt Hotels Corporation January 2014 - November 2014
Omni La Costa Resort and Spa April 2012 - October 2013
Sheraton July 2010 - April 2012
Berkeley Iceland November 1999 - April 2010
Nordstrom July 2007 - January 2008
Four Points by Sheraton September 2006 - September 2007
Skills
Data Tracking, Event Management, Account Management, Hospitality, Marketing Research, Revenue Management, Yield Management, Event Planning, Social Media Marketing, Marketing, Delphi, Galaxy LightSpeed, SPSS, TLPe, TLGO, Revenue Analysis, Facebook, Market Research, Sales, Hotels, Hotel Management, Hospitality Management, Customer Service, Food & Beverage
Education
University of San Diego 2007 — 2009
BBA, Business Administration, Minor in Marketing, International Business Emphasis
Bay State College 2005 — 2006
Business Administration
Hyatt Hotels Corporation October 2012 - Present
Skills
LEED AP BD+C
Education
Istanbul Technical University
BS
Boğaziçi University
Executive MBA
Cornell University
Certification Program at eCornell
OAG Aviation December 2012 - Present
Atelier Group May 2008 - December 2012
OAG September 1997 - May 2007
Hyatt Hotels Corporation 1995 - 1997
Skills
Customer Relations, International Sales, Direct Sales, Account Management, Customer Service, Marketing Strategy, Sales Operations, Project Management, Contract Negotiation, New Business Development, Management
Education
Barry University 2009 — 2010
Bachelor of Science, Administration
Miami Dade College
Assocaites of Arts, Liberal Arts and Sciences, General Studies Business Administration
Computer Sciences Corporation November 2011 - Present
Computer Sciences Corporation October 2007 - November 2011
Hyatt Hotels Corporation February 2006 - August 2007
Hyatt Hotels Corporation March 2000 - February 2006
Hyatt Hotels Corporation June 1998 - March 2000
Hyatt Hotels Corporation May 1996 - June 1998
Benedictine University August 1994 - June 1998
Skills
Accounting, Payroll, Hospitality Industry, Help Desk Support, Property Management..., Hotels, Hospitality, Account Reconciliation, Budgets, Finance, General Ledger, Income Statement, Forecasting, P&L, Variance Analysis, Financial Reporting, Hotel Management, Hospitality Management, Customer Service, Process Improvement
Education
Benedictine University 1994 — 1998
BA, Accounting
Hinsdale South
Self Employed October 2013 - Present
HCF Management June 2012 - September 2013
CommuniCare Health Services June 2010 - June 2011
Sun Healthcare Group November 2005 - June 2010
Hyatt Hotels Corporation August 2003 - June 2004
Starwood Hotels & Resorts 1997 - 2003
Walt Disney World May 1988 - September 1996
Skills
Training, Leadership, Customer Service, Management, Customer Satisfaction, Front Office, Hospitality, Sales, Marketing, Process Scheduler, Healthcare, Budgets, Payroll, Research, Microsoft Office, Social Media, Hotels, Advertising, Employee Relations, Event Planning, Team Building, Account Management, Negotiation, Event Management, Time Management, Contract Negotiation, Coaching, Microsoft Word, Strategic Planning, Troubleshooting, Hospitality Industry, Program Management
Education
Barry University 1986 — 1988
Communications/Pubic Relations
Barry University
Communications and Public Relations
Ryerson May 2013 - Present
Ryerson May 2012 - May 2013
CDW November 2011 - May 2012
Hyatt Hotels Corporation May 2010 - December 2010
Joseph T. Ryerson & Son.Inc May 2009 - August 2009
College of DuPage May 2008 - August 2008
Skills
Accounting, Tax, Account Reconciliation, SAP, Customer Service, Sales, Sales & Use Tax, Auditing, Income Tax, Finance, Tax Returns, Hyperion Enterprise
Education
Benedictine University 2008 — 2010
Bachelor of Business Administration, Accounting
Hyatt Hotels Corporation January 2015 - Present
Alegent Creighton Health April 2013 - December 2014
ConAgra Foods April 2012 - March 2013
Mutual of Omaha January 2011 - March 2012
Mutual of Omaha February 2008 - March 2012
ConAgra Foods March 2006 - February 2008
ConAgra Foods July 2004 - March 2006
Dapsco Omaha January 2002 - July 2004
Erie County Family Court January 2000 - January 2002
Skills
Forecasting, Accounting, Insurance, Finance, PeopleSoft, Access, Process Improvement, Budgets, Financial Reporting, Analysis, Strategic Financial..., Financial Modeling, Management, Microsoft Excel, Team Building, Sarbanes-Oxley Act, Internal Audit, Leadership, Financial Analysis
Education
Bellevue University
MBA, Business Administration
Ball State University 1994 — 1999
BS, Business Administration
ZyQuest Inc. July 2015 - Present
Chirapsia June 2009 - Present
ProUnlimited January 2014 - August 2015
Cadre October 2006 - June 2010
Hope Med Spa August 2005 - August 2006
Ferrellgas April 2004 - July 2005
The Schmidt Firm June 1995 - February 2004
IQ Management February 1994 - June 1995
Hyatt Hotels Corporation February 1990 - February 1994
Skills
Management, Precision Neuromuscular..., Precision Muscular..., Nonprofits, Customer Service, Project Management, Entrepreneurship, Social Media, Coaching, Strategic Planning, Process Improvement, Budgets, Team Building, Marketing, Public Speaking, Leadership
Education
Globe University-Minneapolis 2010 — 2011
Masters of Science in Management, Health Care Management, 4.0
Blue Sky School of Professional Massage and Therapeutic Bodywork 2007 — 2008
Massage Therapy/Therapeutic Massage, 3.98
University of Wisconsin-Eau Claire 1985 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General
Kirkland & Ellis LLP June 2014 - Present
Guaranteed Rate December 2012 - June 2014
SeatonCorp August 2012 - December 2012
Rewards Network June 2012 - August 2012
Sims Metal Management September 2010 - February 2012
Hyatt Hotels Corporation June 1997 - December 2009
Skills
Employee Relations, Payroll, Benefits, Compensation, HRIS, Project Implementation, Implementation Services, ADP Payroll, Kronos, Recruiting, Performance Management, Talent Management, Succession Planning, Onboarding, HR Consulting, Strategic HR, Employee Engagement, HR Policies, Organizational..., Coaching, Change Management, Mentoring, Payroll Taxes, ADP E-Time, ADP HRB, ADP ReportSmith, Ultipro, Payroll Conversions, Employee Benefits, Human Resources, FMLA, Deferred Compensation, Employee Training, Leadership, Management, Temporary Placement, Compensation & Benefit, PeopleSoft, Applicant Tracking..., Talent Acquisition, College Recruiting, Administration, New Hire Orientations, Organizational..., Interviews, Technical Recruiting, Hiring, Personnel Management, Taleo, Workforce Planning
Education
DePaul University
Bachelor of Arts (B.A.), Political Science & International Relations
Boston University
Hyatt Hotels Corporation April 1999 - Present
Skills
Hospitality Industry, Meeting Planning, Revenue Analysis, Hospitality Management, Hospitality, Hotel Management, Resorts, Convention Services, Yield Management, Food & Beverage, Catering, Tourism, Banquets, Pre-opening, Trade Shows, Front Office, Restaurants, Corporate Events, Rooms Division, Hotels, Sales Operations, International Sales, Pharmaceutical Sales, Sports Marketing, Hockey, Basketball, Religious Organizations, Greek Life, Government, Professional...
Education
Ball State University 1988 — 1992
Bachelor of Arts, Geography, Travel & Tourism
Walt Disney World College Program
Ducktorate Degree, Resort Studies
RE/MAX Results October 2008 - Present
RE/MAX Results October 2008 - October 2013
Hyatt Hotels Corporation 1989 - 1996
Skills
First Time Home Buyers, Sellers, Active Adult Communities, Buyer Representation, Short Sales, New Home Sales, Single Family Homes, Relocation, Foreclosures, REO, Listings, Condos, Investment Properties, Investors, Referrals, Real Estate, SFR, Move Up Buyers, Buyers, ABR, FHA, Luxury, New Homes, Real Property, Refinance, Selling, Townhomes
Education
Ball State University
Business Administration and Management, General
Revolution Insurance September 2010 - May 2011
Hyatt Hotels Corporation May 1988 - November 1994
Education
Becker College
Hotel and Restaurant Management
Red Elm Residential & Landscapes June 2014 - Present
Hyatt Hotels Corporation April 2012 - June 2014
Hyatt Regency Greenwich September 2010 - April 2012
Hyatt Regency Greenville January 2009 - August 2010
Hyatt Regency Cincinnati July 2007 - December 2008
Hyatt Regency Cincinnati March 2006 - July 2007
Skills
Accounting, Financial Reporting, General Ledger, Internal Controls, QuickBooks, GAAP, Financial Accounting, Auditing, Accounts Payable, Financial Analysis, Accounts Receivable, Account Reconciliation
Education
Bob Jones University 2001 — 2005
Bachelor of Science (BS), Accounting
Hyatt Hotels Corporation February 2008 - October 2012
Cathay Pacific Airways August 2007 - January 2008
The Coca-Cola Company February 2001 - March 2006
Skills
Hospitality, Hospitality Management, Market Planning, Revenue Analysis, Event Management, Key Account Management, Sales, Account Management, Sales Management, Competitive Analysis, Forecasting, Sales Operations, Customer Service, Marketing Strategy, Negotiation, Management, Marketing Management, Leadership, Business Planning, Trade Shows, Business Strategy, Hotels, Purchasing, Operations Management, Strategic Planning, Food & Beverage, Customer Satisfaction, Marketing, Food, Hospitality Industry, Tourism, Pricing
Education
San Francisco State University 2010 — 2010
Integrated Marketing
Beijing Language and Culture University 2000 — 2001
Mandarin Studies
De La Salle University 1995 — 1999
Bachelor of Science - Commerce, Marketing Management
Saint Jude Catholic School
T-Mobile September 2011 - Present
Bank of America September 2011 - Present
Hyatt Hotels Corporation January 2010 - January 2011
Cricket Communications January 2009 - December 2010
Skills
Sales Operations, Customer Satisfaction, Administrative..., Account Management, Sales Management, Computers, Cellular Communications, Retail Sales
Education
Borough of Manhattan Community College 2005 — 2007
Associate's degree, Business Administration and Management, General
Hilton Tampa Downtown December 2012 - Present
Hyatt Regency Tampa February 2008 - December 2012
Hyatt Hotels Corporation May 2005 - February 2008
Skills
Forecasting
Education
Bethune-Cookman University 1978 — 1981
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Hyatt Hotels Corporation August 2011 - Present
Skills
Hospitality Industry, Hotels, Revenue Analysis, Hospitality, Convention Services, Property Management..., Banquets, Meeting Planning, Hotel Booking, Event Management, Event Planning, Customer Service, Sales, Revenue Forecasting, Corporate Events, Sales Management, Marketing, Tourism
Education
Bloomsburg University of Pennsylvania 2006 — 2011
Bachelor of Business Administration (B.B.A.)
Walking with Purpose October 2014 - Present
Kortenhaus Communications October 1996 - December 1999
The Ritz-Carlton Hotel Company, L.L.C. July 1994 - February 1996
Hyatt Hotels Corporation January 1990 - June 1994
Hyatt Regency Cambridge July 1987 - December 1989
Henderson & Associates June 1985 - June 1987
Skills
Team Leadership, Management, Training, Public Relations, Leadership Development, Team Management, Quality Management, Copy Editing, Marketing Strategy, Publicity, Microsoft Office, Microsoft Word, Google Docs, Administration
Education
Boston College 1981 — 1985
B.A., Communication and Media Studies, English
Hyatt Hotels Corporation March 2014 - Present
Skills
Hotelaria, Hotéis, Setor de hotelaria, Atendimento ao Cliente, Gestão de hospitalidade, Gestão hoteleira, Front office, MICROS, Pre-opening, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Hotels, Food, Opera, Property Management..., Hotel Booking
Education
Berkeley College 2015 — 2017
Bachelor's degree, accounting
Long Island Business Institute 2013 — 2015
Associate's degree, hospitality management