Hyatt Hotels Corporation
Industry: Hospitality company
DescriptionHyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury hotels, resorts, and vacation properties. The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. Customer service: 0845 888 1234 Headquarters: Chicago, Illinois, United States CEO: Mark Hoplamazian (Dec 2006–) Parent organization: Global Hyatt
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Hyatt Hotels Corporation Employees
The Dinex Group November 2014 - Present
Waldorf Astoria New York October 2013 - October 2014
LUX* Resorts April 2012 - April 2013
Ermie's 814 Cakes & Pastries March 2002 - May 2012
Events Unfold May 2011 - April 2012
Hyatt Hotels Corporation April 2010 - April 2011
Shakey's USA June 2008 - July 2009
Figaro Coffee Company June 2008 - May 2009
Jollibee Foods Corporation June 2008 - May 2009
Skills
Event Management, Food & Beverage, Hotels, Hospitality Industry, Restaurants, Resorts, Hospitality, Hospitality Management, Hotel Management, Micros, Front Office, Fine Dining, Banquets, Menu Development, Pre-opening, Restaurant Management, Catering, Customer Satisfaction, Revenue Analysis, Rooms Division, Yield Management, Food, Tourism, HACCP, Hygiene, Pre-opening experience, Property Management..., Culinary Skills, Cuisine, Recipes, Opening Hotels, Food Safety, Leisure, Opera, Wine, OnQ, Hotel Booking, Cooking, Sanitation, Concierge Services, Event Planning
Education
New York University
Advanced Conference and Meeting Management, Meeting and Event Planning
Goldey-Beacom College
Masters in Management
Fashion Institute of Technology 2014 — 2014
Fashion Events Planning
University of the Philippines 2006 — 2010
Bachelor of Science, Hotel Restaurant and Institution Management
Saint Mary's Academy 1999 — 2006
Secondary Education
L'altra Montessori School 1993 — 1999
Primary Education
InterContinental Hotels Group (IHG) October 2014 - Present
Marriott International May 2013 - January 2014
Marriott International December 2011 - May 2013
Hyatt Hotels Corporation January 2008 - July 2011
Hilton Worldwide 2011 - 2011
Hilton Worldwide November 2007 - November 2008
Hilton Worldwide April 2006 - November 2006
Indian Trail Country Club 2004 - 2004
Skills
Hospitality, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Banquets, Front Office, Customer Service, Catering, Cooking, Culinary Skills, Event Management, Event Planning, Food Service, Meeting Planning, Menu Development, Opera, Pre-opening, Property Management..., Resorts, Restaurant Management, Restaurants, Revenue Analysis, Rooms Division, Time Management, Tourism, Yield Management, Fine Dining, Food & Beverage, Guest Service Management, Hotel Booking, Micros, Food, MICROS, Customer Satisfaction
Education
Fairleigh Dickinson University 2004 — 2010
BS in Hospitality Management, Hotel, Restaurant, Tourism Management
Fairleigh Dickinson University 2004 — 2010
BS in Hotel, Restaurant, Tourism Management, Hotel, Motel, and Restaurant Management
ConocoPhillips April 2012 - Present
Hyatt Hotels Corporation February 2011 - May 2012
Hyatt Hotels Corporation February 2010 - February 2011
Hyatt Hotels Corporation December 2008 - February 2010
Skills
Account Reconciliation, Financial Reporting, Accounts Payable, Accounts Receivable, Financial Analysis, General Ledger, Microsoft Office, Hyperion Enterprise, Teamwork, Payroll, Internal Controls, Forecasting, Accounting
Education
University of Tulsa 2013 — 2015
Master of Accountancy, Accounting
Evangel University 2005 — 2008
Bachelor of Science, Management
Hyatt Regency Coconut Point Resort & Spa May 2015 - Present
Hyatt Hotels Corporation January 2015 - Present
Grand Slam Sportfishing Supply January 2009 - January 2015
Laquinta Suites January 2014 - December 2014
Education
Florida Gulf Coast University 2012 — 2015
Bachelor's Degree, Resort Management
Sofitel Luxury Hotels and Resorts June 2014 - Present
Sofitel Luxury Hotels and Resorts August 2012 - June 2014
Sofitel Luxury Hotels and Resorts July 2010 - August 2012
Sofitel Luxury Hotels and Resorts August 2009 - July 2010
Hyatt Hotels Corporation February 2008 - August 2009
Skills
Meeting Planning, Hotels, Bilingual, Entertainment, Business Meetings, Church Events, Government, Hotel Booking, Work in A Fast Paced..., Catering, Delphi, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Property Management..., Resorts, Weddings, Convention Services, Micros, Food, Rooms Division
Education
Florida International University
Hospitality Administration/Management
Le Cordon Bleu College of Culinary Arts-Miami
Baking and Pastry Arts/Baker/Pastry Chef
The Home Depot February 2013 - Present
The Home Depot February 2010 - February 2013
Hyatt Hotels Corporation January 2009 - January 2010
Hyatt Hotels Corporation March 2008 - January 2009
Hyatt Hotels Corporation October 2007 - March 2008
Skills
Store Management, Loss Prevention, Merchandising, Retail, Big Box, Inventory Control, Visual Merchandising, Inventory Management, Profit, Store Operations, Retail Sales, P&L, Shrinkage, Sales, Customer Satisfaction, Planograms, Driving Results, Customer Service, Associate Development, Sales Management
Education
Florida Atlantic University 2002 — 2005
BA, Business Management
Total Quality Logistics December 2014 - Present
Optimum Video Audio Solutions October 2014 - Present
Enterprise Rent-A-Car July 2014 - December 2014
Enterprise Rent-A-Car December 2013 - July 2014
SunStream Hotels and Resorts August 2012 - April 2014
SunStream Hotels and Resorts August 2012 - April 2014
SunStream Hotels and Resorts August 2012 - January 2014
United States Marine Corps June 2007 - December 2013
Optimum Video Audio Solutions April 2007 - April 2012
Hyatt Hotels Corporation March 2010 - April 2011
Skills
Customer Service, Management, Leadership, Sales, Security, Project Management, Public Speaking, Problem Solving, Process Improvement, Budgets, Strategic Planning, Operations Management, Research, Time Management, Software Installation, Construction, Event Planning, Team Building, Social Networking, Social Media, New Business Development, Customer Satisfaction, Maintenance, Military, Microsoft Office, Microsoft Excel, Microsoft Word, Westlaw, Outlook, Logistics
Education
Florida Gulf Coast University 2010 — 2014
Bachelor of Science (BS), Legal Studies, General, 3.7
Lely High School 2003 — 2007
High School Graduate
Hyatt Hotels Corporation August 2014 - Present
Hyatt Hotels Corporation September 2013 - July 2014
Hyatt Hotels Corporation June 2012 - September 2013
Domino's World Corporate Headquarters May 2012 - August 2012
Agro-Culture Liquid Fertilizers January 2010 - September 2010
Skills
SketchUp, Revenue Analysis, Hospitality, Resorts, Hotels, Facilities Management, Hospitality Management, Revit, Microsoft Excel, Front Office, Microsoft Office, Hospitality Industry, Budgets, Property Management..., Hotel Management, Building Maintenance, Project Management, PowerPoint, Customer Service, Project Planning, Team Leadership, Process Scheduler, HVAC, AutoCAD, Microsoft Word
Education
Ferris State University 2010 — 2012
Bachelor of Science (BS), Facility Management
Lansing Community College 2008 — 2010
Transfer Program, Architecture Technologies
Orlando World Center Marriott September 2014 - Present
Hyatt Hotels Corporation February 2014 - May 2014
Hyatt Hotels Corporation April 2011 - February 2014
Hyatt Hotels Corporation November 2009 - April 2011
East Lake Woodlands Country Club June 2003 - August 2008
Skills
Customer Service, Front Office, Customer Satisfaction, Hospitality, Hospitality Industry, Hospitality Management
Education
Florida Gulf Coast University 2005 — 2010
Bachelor of Science (B.S.), Resort & Hospitality Management
Southern Stretch Forming & Fabrication February 2014 - Present
Liberty Home Equity Solutions 2013 - 2013
Hyatt Hotels Corporation 2012 - 2013
Skills
Hospitality, Restaurants, Time Management, Customer Satisfaction, Customer Service, Contract Negotiation, Contract Management, Contractors, Budgets, Sales
Education
Everett Community College
Michael Kors July 2014 - Present
Charleston Harbor Resort & Marina March 2013 - August 2014
Hyatt Hotels Corporation 2010 - 2013
Coach 2008 - 2010
Quiksilver 2006 - 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Sales, Microsoft Word, Customer Satisfaction, Merchandising, Retail, Purchasing, Fashion, Hospitality Management, Inventory Management, Social Media
Education
Fashion Institute of Technology 2002 — 2007
Bachelor of Science (B.S.), Fashion Merchandising
Shenendehowa High School
Destination XL Group, Inc. August 2013 - Present
Casual Male Retail Group January 2012 - July 2013
Pier 1 Imports October 2009 - December 2011
Holiday Inn March 2005 - May 2007
Hyatt Hotels Corporation September 1999 - September 2001
Skills
Event Planning, Visual Merchandising, Merchandising, Retail, Customer Service, Sales, Inventory Management, Fashion, Customer Satisfaction, Time Management, Event Management, Marketing, Team Building
Education
Ferris State University
Hospitality Administration/Management
Grand Valley State University
Tool Realty Corp November 2008 - Present
Loews Hotels July 2007 - November 2008
Loews Hotels January 2006 - June 2007
Loews Hotels November 2004 - December 2005
Loews Hotels January 2003 - November 2004
Loews Hotels December 2001 - January 2003
Hyatt Hotels Corporation December 2000 - October 2001
Skills
Employee Relations, Human Resources, Employee Benefits, Hospitality, Management, Budgets, Customer Service, Employee Training, Front Office, Hiring, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Pre-opening, Recruiting, Resorts, Revenue Analysis, Sales, Time Management, Training
Education
Florida Metropolitan University 2000 — 2001
Master's degree, Business Administration and Management, General
Universidad de Puerto Rico 1994 — 1998
Bachelor's degree, Hospitality Management
Hyatt Hotels Corporation DispatcherOtay Ranch Center2009 - 2011
Universal Protection Services November 2007 - December 2009
Education
Fayetteville State University
Music Theory and Composition
San Diego City College
Music Technology
University of Arizona
Digital Communication and Media/Multimedia
Hyatt Regency Santa Clara May 2013 - Present
Hyatt Hotels Corporation March 2011 - May 2013
2010 South Beach Wine and Food Festival February 2010 - February 2010
Hyatt Hotels Corp September 2005 - August 2009
Hyatt Regency September 2005 - August 2009
Walt Disney World Resorts January 2005 - August 2005
Skills
Hotels, Front Office, Payroll, Property Management..., Budgets, Purchasing, Hospitality Management, Hospitality Industry, Micros, Hotel Management, Hospitality, Revenue Analysis, Opera, Rooms Division, Tourism, Resorts
Education
Florida International University 2006 — 2010
Bachelor's, Hospitality Management
Ryans Wine and Spirits 2013 - Present
Ryan's Wine & Spirits October 2010 - Present
Ryan's Wine and Spirits October 2008 - Present
Casa Larga Vineyards June 2002 - April 2007
Jillian's- JBC Entertainment May 2001 - May 2002
Hyatt Hotels Corporation May 2000 - May 2001
Hyatt Hotels Corporation May 1999 - May 2000
Skills
Food & Beverage, Hospitality, Restaurants, Wine Tasting, Tourism, Customer Service, Hospitality Management, Restaurant Management, Marketing Strategy, Sales Management, Sales, Hotels, Food, Management, Hospitality Industry, Alcoholic Beverages, Retail, Budgets, Negotiation, Business Strategy
Education
Finger Lakes Community College 1997 — 1999
Marketing and Tourism Management AAS
LIGHTFAIR International October 2014 - Present
LIGHTFAIR International April 2013 - October 2014
Fairfield Inn & Suites Atlanta Gwinnett Place November 2012 - April 2013
Hyatt Hotels Corporation March 2011 - December 2011
Barcelo Crestline Corporation January 2009 - March 2011
Barcelo Crestline Corporation May 2008 - December 2008
Miami Children's Museum June 2007 - January 2008
The Grove Isle Hotel & Spa May 2006 - June 2007
South Beach Wine and Food Festival January 2004 - February 2007
The Ritz-Carlton Hotel Company LLC February 2004 - May 2006
Skills
Hospitality Industry, Catering, Corporate Events, Event Management, Inclusive Resorts, Destination Marketing, Tour Operators, Customer Service, Front Office, Event Planning, Budgets, Meeting Planning, Hospitality, Negotiation, Food, Spanish, Networking, Direct Sales, Incentive Travel, Quota Achievement, Speaker Selection, Program Management, International Event..., ince, International Project..., Pre-opening, Trade Shows, Sales Management, Customer Satisfaction
Education
Florida International University 2005 — 2008
Masters Degree in Hospitality Business Management, Hospitality Administration/Management
Florida International University 2001 — 2005
Bachelor of Science in Hospitality Management; Minor in International Relations, Hospitality Administration/Management
Archer Hotel New York February 2015 - Present
Archer Hotel New York May 2014 - February 2015
Hyatt Hotels Corporation April 2013 - May 2014
LUSH Fresh Handmade Cosmetics June 2011 - April 2013
Fashion Institute of Technology June 2012 - July 2012
Keller Williams NYC February 2012 - May 2012
Fashion Institute of Technology September 2010 - May 2012
Education
Fashion Institute of Technology 2008 — 2012
Bachelors of Fine Arts, Photography, GPA: 3.9/4.0
Concraft Incorporated August 2013 - Present
Hyatt Hotels Corporation June 2012 - July 2013
Pizza Hut January 2011 - May 2012
JM Building and Remodeling May 2009 - August 2011
American Masonry May 2007 - December 2009
Rite Aid in February 2006 - August 2007
Atlas Valley Country Club April 2005 - August 2007
Skills
Microsoft Office, AutoCAD, Revit, Suretrack, Construction, Cpr Certified, Construction Management, Process Scheduler, Suretrak, Facilities Management, Hotels, Project Estimation, Xactimate, Hotel Management, Renovation, Project Management
Education
Ferris State University 2007 — 2012
Bachelor of Science (B.S.), Construction Management
Ferris State University 2007 — 2009
Associate of Applied Science, Building Construction Technology Management
Grand Blanc High School 2004 — 2007
Wyndham Vacation Ownership August 2012 - Present
St. Regis Hotel August 2010 - August 2012
The Service Companies March 2010 - July 2010
Hyatt Hotels Corporation January 2007 - October 2009
Trump International January 2004 - May 2006
Skills
Hospitality, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Resorts, Pre-opening, Food & Beverage, Employee Relations, Payroll, Restaurants, Employee Benefits, Human Resources, Recruiting, Spanish, English, SAP, Taleo, ADP Payroll, Behavioral Interviewing, Hiring
Education
Roosevelt University
Master's degree, Human Resources Management and Services
Florida International University
Bachelor's degree, Hospitality Administration/Management
Culinary Institute of America
Associate's degree, Culinary Arts/Chef Training
Boston Convention Marketing Center April 2005 - Present
Westin Copley Place Boston March 2001 - April 2005
Hyatt Hotels Corporation January 1994 - March 2001
Skills
Business Development, Event Management, Hotels, Sales Management, Meeting Planning, Trade Shows, Sales, New Business Development, Account Management, Hospitality, Corporate Events, Marketing Strategy, Hospitality Management, Contract Negotiation, Leadership, Hospitality Industry, Marketing, Social Media Marketing, Strategic Planning, Event Planning
Education
Fairfield University 1978 — 1982
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Norwegian Cruise Line November 2014 - Present
Deluxe Corporation June 2013 - November 2014
Business Integration Group, Inc. March 2012 - March 2013
Norwegian Cruise Line November 2009 - June 2011
Royal Caribbean International 2007 - 2009
MICROS-FIDELIO GmbH 2006 - 2007
MICROS Systems Inc 2004 - 2006
Hyatt Hotels Corporation 2000 - 2003
Coldwell Banker Real Estate 1997 - 2001
Springer Souder & Associates 1995 - 1997
Skills
Technical Writing, POS, Customer Service, Access, Team Leadership, Business Analysis, Software Implementation, Software Installation, Enterprise Software, Technical Analysis, Technical Aptitude, Real Estate, Contractors, software support, Software Training, SQL, Oracle Applications, Systems Engineering, Desktop Support, Applications Support, Business Process, Database Optimization, Technical Support, Hands-on Training, Visio, Software Documentation, MS Project, Troubleshooting, Project Management, Requirements Gathering, Agile Methodologies, Integration, Crystal Reports, Software Project..., SaaS, System Administration, Vendor Management, Hotels, Windows, Micros, System Deployment, SDLC, Property Management..., Computer Hardware, Systems Analysis, Resorts, IT Operations, Windows Server, Microsoft SQL Server, Testing
Education
DeVry 2010 — 2015
Bachelor of Science, Technical Management / Project Management, 3.8
Florida Atlantic University 2014 — 2014
Executive Certificate in Project Management, Project Management
Ohio University 1989 — 1994
Bachelor of Arts, English Literature
Hyatt Hotels Corporation November 2012 - Present
Skills
Hospitality Management, Talent Management, Recruiting, Training, Employee Relations, Compensation & Benefit, Workers Compensation, Leadership Development, Performance Management, Employee Engagement, Succession Planning, HRIS, Human Resources, Payroll, Hotel Management, Hospitality, Resorts, Deferred Compensation, Labor Relations, Hiring, New Hire Orientations, Employee Training, Onboarding, FMLA, HR Policies, College Recruiting, Benefits Administration, Employee Recognition
Education
Florida International University 1986 — 1990
Bachelor Of Science, School of Hospitality Management
Palace Hotel, A Luxury Collection Property June 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2012 - May 2014
Mandarin Oriental Hotel Group August 2011 - May 2012
Starwood Hotels & Resorts Worldwide, Inc. March 2010 - December 2010
Hyatt Hotels Corporation 2008 - 2009
Hyatt Hotels Corporation 2008 - 2008
Skills
Hotels, Food & Beverage, Hospitality, Restaurants, Micros, Hospitality Management, Hotel Management, Hospitality Industry, Resorts, Revenue Analysis, Opera, Restauration et boissons, Hôtel, Restaurant, Gestion d'évènement
Education
ESSEC - ESSEC Business School 2009 — 2011
Master of Business Administration (MBA), Hospitality Administration/Management
Institut Vatel Lyon 2005 — 2008
Bachelor, Hospitality and Food and Beverage Management
Omni Hotels August 2014 - Present
Sage Hospitality July 2013 - August 2014
Destination Hotels and Resorts April 2009 - July 2013
Noblehouse 2008 - 2009
James Madison University 1996 - 2007
The Homestead 1995 - 2007
Hyatt Hotels Corporation 1985 - 1995
Skills
Team Leadership, Strategic Thinking, Brand Development, Leadership Development, Strategic Planning, Team Building, Financial Performance, Culture Development, Building Effective..., Spa, Customer Service, Restaurants, Program Management, Hotels, Tourism, F&B Management, Event Management, Yield Management, Resorts, Menu Development, Hospitality, Opening Hotels, Banquets, Convention Services, Hospitality Management, Pre-opening, Hospitality Industry, Restaurant Management, Catering, Revenue Analysis, Hotel Management, Front Office, Fine Dining, Rooms Division, Food & Beverage, Corporate Events, Meeting Planning, Rooms Division..., Budgets, Customer Satisfaction, Pre-opening experience, Culinary Skills, Leadership, Hotel Booking, Concierge Services, Guest Recovery, Opera, Lodging, OnQ, Food
Education
University of Nevada-Las Vegas 1981 — 1984
BS, Hotel Administration
Ferris State University 1980 — 1981
Hyatt Regency La Jolla July 2011 - December 2014
Hyatt Regency Mission Bay 2004 - 2011
Hyatt Hotels Corporation 2000 - 2010
Manchester Grand Hyatt San Diego 2000 - 2004
Manchester Grand Hyatt San Diego 1992 - 2000
Hyatt Regency La Jolla September 1989 - May 1992
Hyatt Regency La Jolla & Hyatt Regency Mission Bay 1991 - 1992
Hyatt Regency Lexington 1988 - 1989
Hyatt Regency Lexington 1987 - 1988
Hyatt Regency Miami 1986 - 1987
Skills
Hospitality Management, Sales, Budgets, Revenue Analysis, Revenue Forecasting, Yield Management, Cost Control, Leadership, Operations Management, Pre-opening, Property Management..., Customer Satisfaction, Training, Food & Beverage, Rooms Division, Employee Relations, Customer Service, Hotel Management, Hospitality Industry, Hotels, Hospitality, Resorts, Tourism, Meeting Planning, Hiring, Event Planning, Catering, Banquets, Restaurant Management, Restaurants, Menu Development, Guest Service Management, Food, Micros, Front Office, Event Management, Opening Hotels, Culinary Skills, Pre-opening experience, Fine Dining, Incentives, Guest Satisfaction, Convention Services, Income Statement, Wine, Lodging, Rooms Division..., Leisure, Hotel Booking, Management
Education
Florida International University
Bachelor of Science (B.S.), Mechanical Engineering
University of Kentucky
Hyatt Hotels Corporation March 2015 - Present
Hyatt Hotels Corporation June 2013 - March 2015
Hyatt Hotels Corporation June 2012 - June 2013
Hyatt Hotels Corporation January 2012 - June 2012
Hyatt Hotels Corporation May 2011 - December 2011
Starwood Hotels & Resorts Worldwide, Inc. January 2011 - December 2011
Marriott International May 2009 - December 2010
Marriott International August 2007 - May 2009
Skills
Front Office, Hotels, Hospitality Management, Hospitality Industry, Resorts, MICROS, Property Management..., Opera, Food, Rooms Division, Hotel Management, Revenue Analysis, Guest Service Management, Hospitality
Education
Florida International University 2012 — 2014
Master's degree, Hospitality Administration/Management
Florida State University 2009 — 2011
Bachelor's degree, Hospitality Administration/Management
Valencia College 2007 — 2009
Associate of Arts (A.A.), General Studies
InterContinental Hotels Group September 2010 - Present
Hyatt Hotels Corporation November 2007 - November 2009
University Credit Union October 2006 - November 2007
Skills
Food & Beverage, Customer Service, Event Management, Hotels, Microsoft Excel, Microsoft Office, Hotel Management, Micros, Hospitality Management, Event Planning, Hospitality, Sales, Banquets, Budgets, Customer Satisfaction, Resorts, MICROS
Education
Florida International University 2012 — 2014
Bachelor in Business Administration-, International Business and minor in Finance
Miami Dade College 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Hyatt Hotels Corporation March 2015 - Present
Hyatt Hotels Corporation October 2013 - March 2015
Hyatt Hotels Corporation April 2011 - October 2013
Hyatt regency Aruba Resort and Casino April 2008 - October 2010
Hyatt Hotels Corporation April 2006 - April 2010
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Micros, Pre-opening, Banquets, Hospitality, Resorts, Revenue Analysis
Education
Florida International University 1987 — 1991
Bachelor of Science (B.S.), Elementary Education and Teaching
Hialeah-Miami Lakes High School 1982 — 1985
Adventist Health System October 2015 - Present
Cerner Corporation March 2014 - September 2015
Five Element Wellness Center September 2012 - January 2013
Eye Physicians of Florida, LLP January 2012 - December 2012
Nova Southeastern University August 2011 - August 2012
South Florida Pain and Rehab October 2009 - January 2012
Hilton Worldwide August 2008 - February 2009
Hyatt Hotels Corporation July 2007 - August 2008
Skills
Administration, Budgeting, Business Management, Customer Service, Documentation, MS Office Suite, Healthcare, Hospitality, Hosting, Inventory Management, Team Leadership, Newsletters, Operations Management, Customer Relations, Employee Relations, Troubleshooting, Vendor Management, Windows, Budgets, Communication Training, Microsoft Office, Project Management, Management, System Administration, Process Improvement, Leadership, Analysis, Program Management, Strategic Planning, Project Planning, Business Development, EHR, Networking, EMR, Data Analysis
Education
Nova Southeastern University 2010 — 2012
M.S., Biomedical Informatics
Florida Gulf Coast University 2005 — 2007
B.S., Hospitality Management
Hyatt Hotels Corporation April 2013 - Present
Hyatt Hotels Corporation February 2009 - April 2013
Hyatt Hotels April 2006 - February 2009
Wyndham Hotel Group August 2004 - March 2005
IHG - InterContinental Hotels Group 2002 - 2005
Wolfgang Puck Catering 2000 - 2002
IHG - InterContinental Hotels Group 1999 - 2000
IHG - InterContinental Hotels Group 1997 - 1999
Wyndham Hotel Group 1995 - 1997
Skills
Hospitality Management, Food & Beverage, Catering, Hotel Management, Banquets, Pre-opening, Hotels, Hospitality Industry, Resorts, Yield Management, Micros, Revenue Analysis, Fine Dining, Front Office, Rooms Division, Craft Beer, Marketing, Restaurant Management, Team Leadership, Menu Development, Project Management, MICROS
Education
University of Alabama 1988 — 1992
B.A., History
Florida International University 1994 — 1994
B.S., Hospitality Management
Hyatt Hotels Corporation September 2013 - Present
Bonaventure Resort & Spa; formerly the Hyatt Regency Bonaventure Resort & Spa March 2012 - September 2013
Sidney Frank Importing Company, Inc./All State Promotions Inc. April 2007 - January 2013
All State Promotions Inc April 2007 - January 2013
Biltmore Hotel April 2010 - 2012
The Westin Diplomat Resort & Spa and The Diplomat Golf Resort & Spa April 2005 - April 2010
The Westin Diplomat Resort & Spa and the Diplomat Golf Resort & Spa April 2005 - April 2010
The Westin Diplomat Resort & Spa and the Diplomat Golf Resort & Spa April 2005 - April 2010
The Westin Diplomat Resort & Spa and The Diplomat Golf Resort & Spa April 2005 - April 2010
P.F. Chang's China Bistro 2004 - 2005
Skills
Computer Savvy, Trilingual, Public Speaking, Multitasker, Sales Management, Promotions, Promotional Products, Brand Awareness, Business Management, Catering, Catering Sales, Wedding Planning, Corporate Events, Corporate Meetings, Product Marketing, Production Planning, Video Production, Incentive Travel, Incentive Programs, Leisure Travel, New Business Development, Pricing Negotiation, Pricing Negotiations, Contract Negotiation, Contract Management, Hospitality, Hospitality Management, Hospitality Industry, Corporate Hospitality, Training & Development, Staff Training, Training Of Staff, Development of Training..., Hotels, Hotel Management, Hotel Contract..., Hotel Reservations, Hotel Site Selection, Venue Management, Venue Selection, Event Planning, Conferences, International Contract..., International..., Tourism, Tournaments, Tour Operators, Food & Beverage, Pre-opening, Delphi
Education
Florida International University 2004 — 2004
Hotel & Restaurant Management
Nassau Community College 1999 — 2003
Associates Degree, Hotel & Restaurant Management
Computer Career Center 1999 — 2002
960 - Computer Networking & Programming Certificate, Computer Networking & Programming
Hyatt Regency Miami June 2012 - Present
Hyatt Hotels Corporation January 2011 - June 2012
Hyatt Hotels Corporation August 2011 - December 2011
Florida State University August 2010 - December 2011
Hyatt Regency Grand Cypress Orlando May 2011 - August 2011
Four Points by Sheraton January 2011 - May 2011
University Directories August 2010 - December 2010
University Directories May 2010 - August 2010
Marriott International March 2008 - August 2010
Marriott's Harbour Lake Resort, Guest Services Associate March 2008 - May 2009
Education
Florida International University 2012 — 2015
Master's degree, Hospitality Administration/Management
Florida State University - College of Business 2009 — 2011
Bachelor's of Science, Hospitality Management
Valencia College 2007 — 2009
Associate's of Arts, General
MHA Navigator Group Purchasing January 2011 - Present
NJHA - Channel Partner for Novation Group Purchasing June 1994 - October 2010
New Jersey Hospital Association January 1996 - May 2006
New Jersey Hospital Association September 1994 - January 1996
Meridian Health Services January 1991 - January 1993
Sodexho CTM June 1988 - December 1991
Hyatt Hotels Corporation June 1987 - June 1988
Skills
Cost Reduction, Customer Satisfaction, Profitability, Purchasing, Budgeting, Team Building, Operations Management, Customer Service, P&L, Hiring, Procurement, Negotiation, Cost Containment, Contract Negotiations, Vendor Relations, Scheduling, Staff Training, Food, Problem Solving, Change Management, Facilities Management, P&L Management, Supply Chain Management, Budgets, Sales Operations, Process Improvement, Process Scheduler, Sales Management, Income Statement, Contract Negotiation, Healthcare, Selling, Team Leadership, Marketing, Inventory Management, Supply Chain, Forecasting, Pricing, Strategic Planning, Profit, Sales
Education
Fairleigh Dickinson University
Master of Public Administration
University of New Haven
Bachelor of Science in Business Administration
The Culinary Institute of America
Associate of Science, Culinary Arts
Broward College 2008 - Present
Bradley Park Hotel January 2004 - December 2007
Ireland's Inn Beach Resort January 1995 - May 2000
PKF Consulting January 1986 - December 1994
Hyatt Hotels Corporation February 1980 - April 1985
Skills
Hospitality, Hotels, Leadership, Front Office, Marketing, Food & Beverage, Management Consulting, Higher Education, Teaching, Restaurants, Staff Development, Curriculum Development, Management, Budgets, Training
Education
Florida International University 1985 — 1986
M.S., Hospitality Management
Northern Illinois University 1971 — 1975
B.S., Biological Sciences
Forbes Travel Guide October 2012 - Present
Highgate Hotels May 2010 - October 2012
The Preferred Hotel Group August 2009 - May 2010
Carino Hotels, Resorts & SalesConnect 2001 - 2009
The Lowell Hotel, NY 1999 - 2001
The Yale Club of New York City 1997 - 1999
Hyatt Hotels Corporation 1990 - 1997
Skills
Hotel Management, Forecasting, Hotels, Resorts, Food & Beverage, Revenue Analysis, Front Office, Hospitality Management, Hospitality Industry, Budgets, Contract Negotiation, Event Planning, Sales, New Business Development, Hospitality, Management, Meeting Planning, Yield Management, Tourism, Event Management, Sales Management, Social Media Marketing, Pre-opening, Team Building, Catering, Restaurants, Banquets, Rooms Division, Leisure, Marketing Strategy, Strategic Planning, Luxury, Corporate Events, Sales Operations, Trade Shows, Travel Management, Operations Management, Customer Service, Marketing, Business Development, Leadership, Business Travel
Education
Fairleigh Dickinson University 1986 — 1990
Shriners Hospitals for Children October 2013 - June 2014
Hyatt Hotels Corporation November 2009 - April 2012
National Educational Video, Inc June 2008 - October 2009
Lykes Insurance, Inc. July 2007 - June 2008
Skills
Marketing, Advertising, Strategic Planning, Management, Team Building, Social Media, Graphic Design, IT Operations, SDLC, Governance, Leadership, ITIL, Microsoft Excel, PowerPoint, Analysis
Education
Western New Mexico University 2012 — 2013
Master of Business Administration (M.B.A.), International Business
Florida Gulf Coast University 2002 — 2007
Bachelors, Business Administration, Marketing and Advertising
Self-employed January 2007 - Present
Hyatt Hotels Corporation March 2004 - July 2006
TI May 1994 - April 2000
Skills
Computers, Surveillance, Real Estate, Finance, Automotive
Education
Everest University-Tampa 2007 — 2008
Associate of Science (A.S.), Criminology
Macy's November 2013 - Present
MTN Satellite Communications November 2007 - November 2013
Hyatt Hotels Corporation March 2006 - November 2007
Skills
Marketing, Marketing Communications, Marketing Strategy, Strategic Planning, Social Media Marketing, Online Advertising, Project Management, Customer Service, Microsoft Office, Teamwork, Event Planning, Event Management, Corporate Communications, Email Marketing, Trade Shows, Budgets, Project Planning, Advertising, Management, Team Leadership, Public Relations, Leadership, Product Marketing, Business Development
Education
Nova Southeastern University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida International University 2007 — 2010
Bachelor of Arts (B.A.), Marketing
Miami Dade College 2004 — 2006
Associate of Science (A.S.), Hospitality Administration/Management
Miami Northwestern Senior High
Miami Northwestern Senior High
HCR ManorCare January 2013 - Present
Whitehall Of Boca Raton May 2012 - December 2012
The Patricia & Phillip Frost Art Museum November 2010 - May 2012
Enterprise Rent-A-Car November 2004 - November 2008
Hyatt Hotels Corporation January 2003 - November 2004
Skills
Elder Care, Home Care, Healthcare, Healthcare Management, Medicare, Cpr Certified, Hospitals, Mental Health
Education
Florida International University 2010 — 2012
Bachelor's degree, Therapeutic Recreation/Recreational Therapy
Miami Dade College 2008 — 2010
Associate's degree, Occupational Therapy/Therapist
SmartCEO November 2014 - Present
Oro Catering at Italian Embassy January 2014 - Present
Hyatt Hotels Corporation 2014 - 2014
Destination Marketing Association International October 2013 - December 2013
National Restaurant Association June 2013 - October 2013
International Monetary Fund January 2013 - June 2013
PGA Golf Shows - China / Asia October 2011 - August 2012
JW Marriott Hotel Shanghai at Tomorrow Square June 2011 - September 2011
Shangri-La Hotels and Resorts December 2010 - April 2011
Skills
Budgets, Event Management, Event Planning, Hospitality Management, Public Speaking, Direct Sales, Microsoft Office, Piano, Business Planning, Microsoft Word, Project Management, Research, PowerPoint, Public Relations, International Relations, Microsoft Excel, Nonprofits, Fundraising, English, Business Analysis, Team Leadership, Social Networking, Customer Service, Social Media, Hospitality
Education
The George Washington University - School of Business 2012 — 2014
Master of Tourism Administration, event & meeting management concentration, 3.8/4.0
Florida International University 2008 — 2012
Bachelor's degree, Hospitality Management
Hyatt Hotels Corporation August 2015 - Present
Hyatt Hotels Corporation September 2012 - July 2015
Hyatt Hotels Corporation October 2010 - September 2012
Hyatt Hotels Corporation February 2010 - October 2010
Skills
Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Hospitality, Resorts, Food & Beverage, Tourism, Customer Service, Restaurants, Catering, Microsoft Office, Budgets, Event Management, Networking, Team Leadership, Training, Contract Negotiation, Management
Education
Florida International University - College of Business 2008 — 2009
Master, International Business
Florida International University 2004 — 2008
BS, Hospitality Management
Tijuana Flats Tex-Mex April 2015 - Present
Hyatt Regency October 2014 - April 2015
Hyatt Hotels Corporation August 2013 - October 2014
Hyatt Hotels Corporation April 2012 - August 2013
Ceviche Tapas Bar & Restaurant April 2009 - January 2011
The Cheesecake Factory February 2005 - April 2009
Skills
Public Speaking, Public Relations, Hospitality, Project Management, Research, Microsoft Office, Restaurants, Hotels, Team Building, Motivational Speaking, Sales, Outstanding..., Work well without..., Travel, Convention Services, Writing, Speech Writing, Copywriting, Client Liaison, Client Co-ordination, Bartending, Food & Beverage, Hospitality Management, Customer Satisfaction, Micros, Management, Customer Service, Restaurant Management, Team Leadership, MICROS, Banquets, Hospitality Industry
Education
Florida Coastal School of Law 2010 — 2011
None, Law
Rollins College 2007 — 2010
Bachelor of Arts (BA), English Language and Literature, General
Benchmark Hospitality 2008 - Present
Mandarin Oriental Hotel Group 2007 - 2007
Millennium Broadway & Premier Hotel 2005 - 2007
The Sky Club 1999 - 2005
"21" Club 1996 - 1999
InterContinental Hotels Group 1994 - 1996
Hyatt Hotels Corporation 1988 - 1994
Skills
Meeting Planning, Sales, Hospitality Industry, Event Planning, Trade Shows, Recipes, Hospitality Management, Hotels, Hotel Management, Hotel Booking, Restaurant Management, Hospitality, Micros, Food & Beverage, Customer Service, Banquets, Pre-opening, Wedding Planning, Revenue Analysis, Food Service, Food Safety, Menu Development, Resorts, Customer Satisfaction, Catering, Cuisine, Delphi, Convention Services, Event Management, Property Management..., Inventory Management, Marketing, Social Media, Front Office, Restaurants, Weddings, Corporate Events, Public Relations, Wine, Cooking, Budgets, Contract Negotiation, Yield Management, Food, Fine Dining, Team Building, Fundraising, Tourism, Culinary Skills, Rooms Division
Education
Fairleigh Dickinson University 1984 — 1989
Bachelor Arts, History / Political Science
Hope HealthCare Services May 2009 - August 2012
Hyatt Hotels Corporation May 2007 - May 2009
Florida Gulf Coast University May 2006 - May 2007
Skills
Onboarding, New Hire Orientations, HRIS, Oracle HR, Applicant Tracking..., ADP Payroll, Recruiting, Management, Human Resources, Benefits Administration, Employee Benefits, Taleo, Great Plains Software
Education
Florida Gulf Coast University 2003 — 2007
Bachelor of Science, Business Management, Human Resource Management
Hyatt Hotels Corporation May 2013 - Present
Hyatt Hotels Corporation November 2014 - September 2015
Hyatt Place November 2012 - April 2013
Hyatt Place August 2011 - November 2012
Andaz Hotels by Hyatt August 2010 - August 2011
Hyatt Place Coconut Point January 2009 - August 2010
Hyatt Regency London- The Churchill September 2008 - December 2008
Hyatt Regency Coconut Point Resort & Spa March 2008 - September 2008
Skills
Property Management..., Micros, Hospitality, Hotels, Hospitality Management, Rooms Division, Pre-opening, Hotel Management, Front Office, Event Management, Food & Beverage, Banquets, Revenue Analysis, Event Planning, Catering, Resorts, Restaurants, Concierge Services, Guest Service Management, Customer Service, Opera, Yield Management, OnQ, Hotel Booking, MICROS
Education
Florida Gulf Coast University
Resort and Hospitality Management
Kalamazoo Wings June 2015 - Present
Cherry Capital Foods & Up North Distributing December 2013 - May 2015
Sysco June 2013 - November 2013
Sysco 2006 - 2012
Van Eerden 2005 - 2006
Amway Grand Plaza Hotel 2003 - 2005
Hyatt Hotels Corporation November 1998 - October 2001
The Ritz-Carlton Hotel Company L.L.C. November 1997 - April 1998
Skills
Sales, Marketing, Business Development, Corporate Budgeting, Communication, B2B Marketing, Salesforce.com, Food Safety, Sales Presentations, Product Development, Contract Negotiation, Merchandising, Direct Sales, Inventory Management, Marketing Strategy, Market Planning, Competitive Analysis, Pricing, Brand Management, Inventory Control, Food, Event Planning, Restaurants, Food & Beverage, Selling, Food Service, Catering, Hotels, Hospitality Management, Customer Service
Education
Michigan State University 1993 — 1997
Bachelor of Arts (BA), Hospitality Business
Ferris State University
Motorola Solutions November 2013 - Present
Motorola Solutions May 2012 - November 2013
McDonald's Corporation September 2011 - May 2012
HelmsBriscoe June 2010 - December 2011
Hyatt Hotels Corporation January 2010 - June 2010
Roy's Restaurant March 2006 - December 2009
Skills
Leadership Development, Organizational..., Change Management, Talent Management, Team Building, Coaching, Employee Engagement, Organizational..., Training, Strategic Planning, Workshop Facilitation, Leadership, Performance Management, Succession Planning, Event Planning, Project Management, Employee Relations, Public Speaking, Team Leadership, Account Management
Education
Northwestern University 2011 — 2012
MS, Learning and Organizational Change
Florida Gulf Coast University 2004 — 2008
BS, Entrepreneurial Management
HealthSun Health Plans, Inc May 2015 - Present
Prestige Health Choice July 2009 - April 2015
Health Choice Network July 2009 - October 2013
Hyatt Hotels Corporation December 2007 - January 2009
Hilton Worldwide March 2005 - December 2007
AMC Theatres March 1999 - March 2005
Skills
Management, HIPAA, Benefits Administration, Onboarding, Employee Relations, Healthcare, Policy, HRIS, Employee Benefits, Talent Acquisition, Technical Recruiting, Training, Performance Management, Conflict Resolution, Contract Negotiation, Sourcing, Succession Planning, Employment Law, Coaching, Organizational..., Team Building, Human Resources, ADP Payroll, Taleo, PeopleSoft, SPHR, Operations Management, Department Budgeting, Business Strategy, ADP HRB, ADP E-Time, Hyperion Reports, Kronos Timekeeping, Legal Documents, Unemployment Claims, Workers Compensation, Safety, I-9 Compliance, Standards Compliance, Internal Communications, Employee Engagement, Employee Handbooks, Hiring, Workforce Planning
Education
Nova Southeastern University 2004 — 2006
Master of Business Administration, Management
Florida International University 1995 — 1998
Bachelor of Arts, Business Administration
Heritage Hotels and Resorts July 2014 - Present
Heritage Hotels and Resorts August 2013 - July 2014
Hyatt Hotels Corporation August 2012 - August 2013
Hyatt Hotels Corporation January 2011 - August 2012
Michael Kors October 2008 - August 2012
St. George Inn January 2004 - December 2010
Cape Cod Sea Camps June 2009 - August 2010
Skills
Meeting Planning, Tourism, Resorts, Banquets, Corporate Events, Revenue Analysis, Social Media Marketing, Restaurants, Opera, Contract Negotiation, Events, Event Planning, Customer Service, Hospitality Industry
Education
Flagler College 2006 — 2010
Bachelor of Arts (BA), Sociology
Seeliger y Conde August 2014 - Present
SPAIN-UNITED STATES CHAMBER OF COMMERCE CAMARA DE COMERCIO ESPAÑA-EEUU January 2014 - August 2014
Florida International University March 2013 - January 2014
Miami Beach Resort January 2012 - December 2012
Fairmont Hotels & Resorts July 2011 - July 2011
Florida International University-South Beach Food & Wine Festival Event February 2011 - February 2011
Florida International University August 2009 - April 2010
Florida International University-South Beach Food & Wine Festival Event February 2010 - February 2010
Hyatt Hotels Corporation November 2008 - November 2008
Skills
Hospitality Management, Hospitality, Microsoft Excel, Accounting, Project Management, Outlook, PowerPoint, Market Research, Customer Service, Hotels, Front Office, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Management, Restaurants, Tourism, Social Media, Training, Food & Beverage, QuickBooks, Microsoft Access, Cashiering, Opera, Titanium, Database, Typing: 52wpm, Italian, Event Planning, Cooking, Time Management, Tutoring, Employee Training, Hotel Booking, Concierge Services, Events, Photography, Academic Advising, International Business, Consulting, International Trade, FDA, Marketing Strategy, Marketing, Customer Satisfaction, Event Management, Teamwork, Receptionist Duties, trade consulting
Education
Florida International University 2013 — 2013
Preventing Identity Theft 101/Red Flags Training
Sullivan and Cogliano Training Center 2013 — 2013
Microsoft Office Specialist Certificate, Accounting Focus
Florida International University 2009 — 2011
Bachelors Degree, Hospitality Management
Miami Dade College 2007 — 2008
Associate in Arts Degree, Hospitality Management
Hialeah Senior High School 2004 — 2007
High School Diploma
Eden Roc Miami Beach September 2014 - Present
Hyatt Regency Coral Gables August 2013 - September 2014
Redentor April 2009 - August 2013
Capitol Exhibit Services, Inc. January 2008 - April 2009
HILTON MCLEAN TYSONS CORNER February 2006 - January 2008
Hyatt Hotels Corporation February 1999 - February 2006
PARIS HONOTEL February 1997 - June 1999
Melia Orlando 1994 - 1996
Skills
Hotels, Hospitality, Sales, CRM, Marketing Strategy, Sales Management, Customer Service, Key Account Management, Hospitality Management, Revenue Analysis, Marketing, Management, Market Research, Strategy, Hospitality Industry, Contract Negotiation, Yield Management, Direct Sales, Resorts, Food, Trade Shows, Tourism, Front Office, Pre-opening, Budgets, Event Management, Hotel Management, Leadership, Catering, Event Planning, Meeting Planning
Education
ESSEC / Cornell MBA 1996 — 1998
Master’s Degree, Business Administration and Management, General
Pontificia Universidad Catolica Madre Y Maestra
Bachelor of Science Degree, Hotel Management – 1989 PUCMM,, Hotel, Motel, and Restaurant Management
Interstate Hotels & Resorts January 2015 - Present
Interstate Hotels & Resorts January 2013 - February 2015
Hyatt Hotels Corporation April 2011 - January 2013
Lodgeworks July 2009 - April 2011
The Varden Hotel 2008 - 2009
Morgans Hotel Group 2004 - 2005
Kimpton Hotels & Restaurants 2002 - 2004
Skills
Hotel Management, Hospitality Industry, Hospitality Management, Contract Negotiation, Client Development, Guest Service Management, Photoshop, Interior Design, Sales, Leadership, Hospitality, Revenue Analysis, Management, Customer Service, Yield Management, Opening Hotels, AutoCAD, Illustrator, SketchUp, Salesforce.com, Resorts, OnQ, Property Management...
Education
Fashion Institute of Design & Merchandising 2007 — 2009
Associate of Arts (A.A.), Professional Designation Degree Interior Design
Broward Metropolitan Planning Organization March 2015 - Present
URS Corporation February 2008 - March 2015
Assemblies of God (Annual National Fine Arts Festival) August 2013 - August 2014
Destination Hotels & Resorts July 2013 - June 2014
Marriott International May 2011 - July 2013
Assemblies of God (Pennisular Florida District) April 2013 - April 2013
The Pint-Sized Planner (Freelance) March 2012 - January 2013
Hyatt Hotels Corporation November 2009 - April 2011
South Beach Wine & Food Festival February 2010 - February 2011
Bath & Body Works December 2007 - February 2008
Skills
Event Management, Community Outreach, Public Involvement, Microsoft Excel, Public Relations, Mass Mailings, AutoCAD Architecture, PowerPoint, Hospitality Management, Event Planning, Microsoft Office, Data Entry, Hospitality, Customer Service, Hotels, Hospitality Industry, Resorts, Micros, Restaurants, Hotel Management, Meeting Planning, Trade Shows, Phone Etiquette, Computer Literate, Spa, Sales, Pre-opening, Space Planning, SpaSoft, Teamwork, File Systems, Office Administration, Catering, Interior Design, Fax, Food Service, POS, Administrative..., Xerox, Excel, Retail, Team Building, Fundraising, Project Coordination, Staff Management, Food, Outlook, Telephone Skills, Microsoft Office 2007, Coaching
Education
Florida International University 2004 — 2011
Bachelor of Science, Hospitality Management
Miami Dade College 2005 — 2007
Associate of Arts, Interior Design
Coral Reef Senior High School 2001 — 2004
High School Diploma, Criminal Justice
CARROLL MCNULTY & KULL March 2014 - Present
Enslow Publishers, Inc. June 2012 - March 2014
Old Man Rafferty's September 2010 - January 2012
Hyatt Hotels Corporation February 2009 - March 2011
Carroll McNulty & Kull June 2006 - August 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook, 45+ WPM, Restaurants, Customer Satisfaction, Negotiation, Retail, Customer Service, PowerPoint, Auditing, Microsoft Office, Outlook, Management, Sales, Telephone Skills, Adobe Acrobat
Education
Widener University School of Law (PA) 2015 — 2018
Juris Doctor (J.D.)
Felician College 2010 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General, 3.5
Raritan Valley Community College 2008 — 2010
Associate's degree, Business Administration and Management, General, 3.4
Hyatt Hotels Corporation September 2013 - Present
Consulate General of France in Miami December 2012 - June 2013
Portal Vista / Revista Vista July 2011 - August 2011
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Strategic Planning, Proofreading, French, Public Relations, Social Media, Management, Microsoft Excel, Event Management, Leadership, Time Management, Microsoft Office, Spanish, Event Planning
Education
Florida International University
Master of Science Human Resource Management
Université Paris-Sorbonne 2011 — 2012
French Language & Civilization Course
Florida International University 2009 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs
Florida International University 2011 — 2012
Bachelor of Science (BS), Criminal Justice
Miami Dade College 2007 — 2009
Associate of Arts (A.A.), International Relations and Affairs
Vapor Connoisseur April 2013 - Present
Shop Terminals 2012 - Present
Painless Processing December 2011 - October 2012
Cusano's Italian Bakery April 2011 - May 2012
Deco Productions October 2009 - April 2011
Hyatt Hotels Corporation 2009 - 2010
Skills
Event Management, Event Planning, Payment Processing..., Proficient in Adobe..., Proficient in Window..., POS Systems, Credit Card Terminals, Outside Sales, POS, Sales Management, Management, Social Media, Hospitality, Hotels, Marketing, Online Advertising, Leadership, Sales, Online Marketing, Tourism, Restaurants, Customer Service, Account Management, Finance, Trade Shows, Direct Sales, Social Media Marketing, Business Development, Social Networking, Marketing Strategy, Contract Negotiation, Sales Operations, New Business Development, B2B, Customer Satisfaction, Marketing Communications, Email Marketing, Lead Generation, Sales Presentations, Direct Marketing, Budgets, Customer Retention, Market Planning, Selling, Advertising, Cold Calling, Salesforce.com, Corporate Events, Marketing Management, Sales Process
Education
University of Nevada-Las Vegas 2007 — 2007
Certificate in Corporate Meeting Planning and Special Event Planning, Meeting and Event Planning
Florida International University 2001 — 2005
Bachelor of Science (BS), Hospitality Administration/Management
Cadillac Courtyard by Marriott Miami Beach June 2015 - Present
Fontainebleau Miami Beach July 2013 - June 2015
Hyatt Regency February 2012 - July 2013
The Seagate Hotel & Spa April 2010 - February 2012
InterContinental Hotels & Resorts October 2009 - April 2010
Hyatt Hotels Corporation September 2007 - December 2009
Westin Hotels & Resorts February 2003 - September 2007
Skills
Resorts, Event Planning, Banquets, Hotel Management, Pre-opening, MICROS, Revenue Analysis, Restaurants, Tourism, Corporate Events, Customer Service, Property Management..., Menu Development, Guest Service Management, Trade Shows, Food
Education
Florida International University 2003 — 2007
Bachelor's degree, Hospitality Administration/Management
Florida International University 2003 — 2007
Bachelor's degree, Hospitality Administration/Management
Benchmark Resorts & Hotels February 2015 - Present
Benchmark Resorts & Hotels September 2012 - Present
Benchmark Resorts & Hotels September 2012 - November 2013
Hyatt Hotels Corporation January 2008 - September 2012
Skills
Hospitality Management, Resorts, Restaurant Management, Food, Hospitality Industry, Hotels, Banquets, Restaurants, MICROS, Banquet Operations, Customer Service, Food, Management, Menu Development
Education
Florida International University 2005 — 2010
Bachelor of Science (BS), Hospitality Administration/Management
M&S Promotions January 2007 - Present
Paganini Herling, Cioci and Cusumano Esq. January 2000 - December 2007
Paganini Herling, Cioci and Cusumano Esq. January 1998 - December 2000
Hyatt Hotels Corporation January 1997 - December 1999
Skills
Accessories, Management, Event Management, Event Planning, Cash Management, Fashion, Design, Microsoft Office, Master Scheduling, Customer Relations, Customer Service, Executive Calendar..., Social Promotion, Relationship Management, Social Media, Digital Media, Telecommunications, Sales, Microsoft Excel, Microsoft Word
Education
Fashion Institute of Technology 2005 — 2009
Bachelor of Arts (B.A.), Fashion/Apparel Design: Accessory Design, Dean's List
Benjamin N. Cardozo High School 1994 — 1998
High School Diploma, Honors/Regents High School/Secondary Diploma Program
Vizergy Digital Travel Marketing June 2015 - Present
305 Beach Rentals November 2014 - May 2015
Blue Water Marketing Group June 2014 - December 2014
Anthropologie August 2012 - December 2012
Hyatt Hotels Corporation January 2012 - June 2012
Hyatt Hotels Corporation May 2010 - May 2012
Hyatt Hotels Corporation June 2010 - June 2011
Zhanra's Restaurant January 2009 - April 2009
Hyatt Hotels June 2006 - December 2007
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Photoshop, Illustrator, Marketing, Sales, Vacation Rentals, Real Estate
Education
University of California, Los Angeles 2012 — 2013
Master’s Degree, Some Interior Architecture Courses Completed
Flagler College 2008 — 2010
Bachelor of Arts, Business Administration
Universidad del Sagrado Corazón August 2015 - Present
University Books January 2015 - Present
University of Puerto Rico April 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2014 - January 2015
White Lodging Services April 2013 - March 2014
Hyatt Hotels Corporation June 2010 - April 2013
Renaissance La Concha Resort October 2009 - June 2010
The Ritz-Carlton Hotel Company LLC January 2009 - October 2009
The Tides South Beach January 2008 - October 2008
The Ritz-Carlton Hotel Company LLC December 2004 - December 2007
Skills
Hotels, Resorts, Front Office, Hospitality Management, Rooms Division, Pre-opening, Laundry, Concierge Services, Guest Recovery, Opera, Hospitality, Spanish, Customer Service, Opening Hotels, Payroll, Purchasing, Leadership, Customer Satisfaction, Employee Training, Pre-opening experience, Microsoft Office, Micros, Budgets, Employee Relations, Rooms Division..., Guest Service Management, Hiring, Housekeeping, Guest Service, Guest Satisfaction, Union Experience, Administrative Office..., P&L Responsibilities, Budgeting, Scheduling, Staffing Coordination, Productivity, Transition Management, Training & Development, Coaching, Employee Engagement, Staff Development, HotSOS, Epitome, Cost Control, Inventory Management, Kronos Timekeeping, Microsoft Publisher, Revenue Analysis, Food & Beverage
Education
Florida International University 2008 — 2009
Master of Science, Hospitality Management
Universidad de Puerto Rico 2003 — 2007
Bachelor of Arts, Hotel & Restaurant Management, Magna Cum Laude
Genovese Joblove & Battista, P.A. December 1998 - Present
Association of Legal Administrators (ALA) 2000 - 2014
Association of Legal Administrators 2001 - 2011
Florida Atlantic University 2009 - 2010
Hyatt Hotels Corporation December 1991 - April 1994
Skills
Outlook, Microsoft Excel, Microsoft Office, Commercial Litigation, Human Resources, Microsoft Word, Project Management, Benefits Administration, Risk Management, Litigation Support, Budgets, Strategic Planning, Contract Negotiation, Project Planning, Recruiting, Legal Writing, Legal Assistance
Education
Florida Atlantic University 2009 — 2010
MBA, Business
Illinois State University 1985 — 1987
BS, Marketing
Tiskilwa High School 1974 — 1978
high school
Marriott Hotels - Miami Marriott Biscayne Bay August 2015 - Present
Houston Marriott West Loop June 2014 - August 2015
The Ritz-Carlton Hotel Company LLC September 2012 - June 2014
Marriott International April 2011 - September 2012
Hyatt Hotels Corporation October 2010 - December 2010
Hyatt Regency Louisville September 2008 - October 2010
Hyatt Hotels Corporation February 2006 - October 2008
Hyatt Regency New Brunswick May 2004 - February 2006
Grand Hyatt New York July 2003 - May 2004
Hyatt Regency Crystal City June 2002 - July 2003
Skills
Banquets, Hotels, Hospitality Industry, Hotel Management, Convention Services, Hospitality, Food & Beverage, Operations Management, Rooms Division, Front Office, Restaurants, Hospitality Management, Resorts, Menu Development, Property Management..., Strategy, Yield Management, Management, Pre-opening, Opera, Customer Satisfaction, Guest Service Management, Revenue Analysis, Budgets, Training, Cost Control, Coaching, Leadership, Tourism, Customer Service, Interviews, Micros, Time Management
Education
Florida International University 1994 — 1996
Master of Science, Hospitality Management
Instituto Educativo Universal 1993 — 1994
Technical Degree, Culinary Arts
Pontificia Universidad Católica Madre y Maestra 1988 — 1992
BS, Hotel and Restaurant Management
Marriott International November 2009 - Present
National Association for Catering and Events (NACE) September 2008 - November 2013
Cipriani July 2006 - October 2009
Marriott International October 1984 - July 2006
Hyatt Hotels June 1980 - October 1984
Fairmont Hotels and Resorts 1979 - 1980
Hyatt Hotels Corporation 1978 - 1979
Hyatt Hotels 1976 - 1978
Sheraton 1974 - 1976
Education
Fairleigh Dickinson University 1970 — 1974
BS, Business Mangement
Life's Legacy LLC 2011 - 2014
Hyatt Hotels Corporation March 2005 - March 2011
Wyndstone 2004 - 2005
Holiday Inn Los Angeles Airport 2003 - 2004
Wyndham Hotels 2002 - 2003
Hilton Worldwide 1998 - 2002
Marriott Hotels 1995 - 1998
Skills
Negotiation, Marketing Strategy, Sales Management, Sales Operations, Strategic Planning, Community Relations, Team Building, Training & Development, Direct Sales, Hotels, Public Speaking, Resorts, Hospitality, Budgets, Employee Training, Advertising, Tourism, Management, Sales, Community Development, Marketing, Leadership, Operations Management, Event Management, New Business Development, Customer Service, Event Planning, Hospitality Management, Social Media, Pre-opening, Food & Beverage, Hotel Management
Education
Fashion Institute of Technology
General - Marketing & Business
New York University
NewYork Presbyterian Hospital January 2005 - Present
Hyatt Hotels 1998 - 2005
Hyatt Hotels Corporation 1985 - 1994
Waldorf Astoria 1983 - 1985
Skills
Succession Planning, Change Management, Employee Relations, Organizational..., Employee Engagement, Performance Management, Onboarding, Coaching, Customer Service, Customer Relations, Team Building, Leadership Development, Talent Management, Healthcare, Strategic Planning, Leadership, Training, Management, Recruiting, Human Resources, Staff Development, Interviews, Process Improvement, Performance Improvement, Quality Assurance, Strategy, Culture Change, Analysis, Personnel Management, Organizational..., Workshop Facilitation, Time Management, Hiring, Organizational Design, New Hire Orientations, Employee Training, Program Management, Talent Acquisition, Executive Coaching, Customer Satisfaction, Benefits Administration, Management Development, Training Delivery, Conflict Resolution, Labor Relations, Employee Benefits, Deferred Compensation, Career Development
Education
Fairleigh Dickinson University 1979 — 1983
Bachelor's of Science, Business Management/Hotel and Restaurant Management
The George Washington University
Executive Coaching
The University of Georgia
Graduate Certificate in Organizational Development
Edison Electric Institute January 2013 - Present
Hyatt Hotels Corporation November 2011 - January 2013
Grand Hyatt New York April 2005 - November 2010
Skills
Hotels, Hospitality, Hospitality Industry, Meeting Planning, Event Management, Resorts, Catering, Event Planning, Food & Beverage, Banquets, Customer Service
Education
Fairfield University 1998 — 2002
Bachelor of Science (BS), International Business
Hyatt Hotels Corporation October 2011 - Present
Skills
Hospitality, Hotels, Problem Solving, Organization, Entrepreneurship, Entertainment, Quality Assurance, Administrative..., Strategic Planning, Food, Leadership, Microsoft Office, Negotiation, Business, Customer Service, Community Outreach, Internet, Transportation, Recruiting, Events
Education
Fairleigh Dickinson University
Bachelor's degree, Hospitality and Tourism Management, A
aka Friscos Restaurant October 1990 - Present
Hyatt Hotels Corporation 1990 - 1996
Hyatt Hotels Corporation 1987 - 1990
Hyatt Hotels Corporation 1984 - 1987
Hyatt Hotels Corporation 1983 - 1984
Marriott International 1982 - 1983
Marriott International 1980 - 1981
Skills
Hospitality, Restaurants, Web Development, Marketing Strategy, Online Advertising, Sales Management, New Business Development, Tourism, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Cooking, Food, Restaurant Management, Parties, Catering, Food Service, Team Building, Menu Development, Budgets, Culinary Skills, Food & Beverage, Front Office
Education
Florida International University 1980 — 1982
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Magruder 1976 — 1979
Hertz Hospitality Consulting December 2008 - Present
Johnson & Wales University September 2008 - Present
Florida International University 2014 - 2015
ClubCorp 2000 - 2008
Starwood Hotels & Resorts Worldwide, Inc. January 1999 - December 1999
Catering September 1998 - December 1999
Hyatt Hotels Corporation January 1998 - January 1999
Skills
Higher Education, Hospitality Consulting, Instructors, ServSafe Instructor, Hospitality Management, Military, Hospitality Industry, Food & Beverage, Food Service, Hospitality, Food, Customer Service, Cooking, Outlook, Restaurant Management, Event Management, Culinary Skills, Banquets, Hotels, Employee Training, Training, Micros, Menu Development, Leadership, Time Management, Catering, Tourism, Event Planning, Fine Dining, Wine, Restaurants, Meeting Planning, Team Building, Social Networking, Food Safety, Process Scheduler, Club, Resorts, Budgets, Customer Satisfaction, P&L, Bartending, Staff Development, Public Relations, Leadership Development, Hiring, Revenue Analysis, Hotel Management, Front Office, Marketing
Education
Florida Atlantic University 2010 — 2015
Doctor of Philosophy (PhD) - Currently Enrolled, Educational Leadership - Adult and Community Education
Nova Southeastern University 2003 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida International University 1997 — 2000
Bachelor of Science (BS), Hospitality Management
Goodwill Industries of San Antonio March 2014 - Present
Bath & Body Works September 2013 - May 2014
Leading Edge Personell June 2013 - May 2014
Hyatt Hotels Corporation May 2012 - May 2013
Hyatt Hotels Corporation January 2012 - May 2012
Hyatt Hotels Corporation February 2010 - January 2012
Hyatt Hotels Corporation May 2009 - February 2010
Hyatt Hotels Corporation December 2007 - May 2009
Hyatt Hotels Corporation December 2006 - December 2007
Hyatt Hotels Corporation June 2006 - December 2006
Skills
Hotels, Recruiting, Employee Relations, Employee Benefits, Employee Engagement, Presentations, Interviews, Employee Recognition, Front Office, Rooms Division, Management, Hotel Management, Hospitality, Hospitality Industry, Human Resources, Training, Hospitality Management, Micros, Resorts
Education
Ferris State University 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Hotel/Motel Administration/Management, 3.6
Northwood University 2002 — 2004
Associate of Arts (AA), Hotel, Motel, and Restaurant Management
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. February 2014 - Present
The Venetian March 2011 - February 2014
Wynn Las Vegas November 2008 - March 2011
Mandalay Bay Resort & Casino October 2007 - October 2008
Hyatt Hotels Corporation February 2007 - November 2007
MGM MIRAGE 2006 - 2006
Skills
Hospitality Industry, Resorts, Hospitality, Food, Fine Dining, Menu Development, Customer Satisfaction, Hiring, Sanitation, Recruiting, Employee Relations, Alcoholic Beverages, Training, Food Safety, Pre-opening, Micros, Cocktails, Restaurant Management, Pre-opening experience, Food, Cooking
Education
Ferris State University 2002 — 2006
Bachelors, Hotel Management w a Minor in Food and Beverage Administration
Miramar Cultural Center ArtsPark October 2014 - Present
Sears Holdings Corporation March 2012 - April 2015
Navy Gateway Inns and Suites December 2010 - March 2012
Navy Gateway Inns and Suites October 2008 - December 2010
Hyatt Hotels Corporation December 2007 - October 2008
Motel 6 March 2005 - December 2007
US Navy February 2000 - February 2004
Skills
Banquets, Catering, Cooking, Culinary Skills, Customer Service, Fine Dining, Food, Food Safety, Management, Menu Development, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Recipes, Restaurant Management, Teamwork, Time Management, Training
Education
Florida International University 2015 — 2016
Master's in Hospitality Management
Art Institute of Fort Lauderdale 2012 — 2014
Bachelor's degree, Culinary Management
TempDev Inc May 2015 - Present
Hyatt Hotels Corporation January 2012 - April 2015
Hyatt Hotels Corporation January 2011 - January 2012
Skills
Microsoft Office, Project Planning, Project Management, Job Scheduling, Payroll, Capital Budgeting, Operating Budgets, Department Budgeting, Budget Reconciliation, Budget Monitoring, Team Building, Purchase Orders, P&L Analysis, General Ledger..., Capex, Opera PMS, Sales Process, Marketing, Hospitality, Waitressing, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Envision, Property Management..., Social Networking, Event Planning, Sales, Hospitality Management, Hotels, Hotel Management
Education
Florida International University - College of Business Administration 2005 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Bellport Senior High School 2000 — 2004
High School Diploma
Restoration Hardware September 2014 - Present
Tati Back Interior Design July 2012 - 2014
Grand Hyatt February 2012 - June 2012
Promenade Estudio de Dança June 2011 - January 2012
Arquitectonica June 2008 - June 2009
Hyatt Hotels Corporation October 2006 - June 2007
Skills
Hospitality, Hotels, Project Planning, Spanish, Leadership, Sustainability, Management, Real Estate Development, Retail, English, Strategic Planning, Interior Design, Architecture, Designs, Architectural Design, Architectural Drawings, Hotéis
Education
Fundação Armando Alvares Penteado 2009 — 2011
Master's degree, Interior Design
Florida International University 2004 — 2008
Bachelor's degree, Hospitality Administration/Management
Tianjin University of Commerce China 2007 — 2007
Certificate of Hospitality and Management with focus on Chinese culture, Hospitality Administration/Management
American Heritage 2001 — 2004
High School
I.L. Peretz 2000 — 2000
Elementary School
Domus Sapientiae 1985 — 2000
Elementary School
DHL Express USA December 2013 - Present
DHL Express USA November 2011 - December 2013
Altria March 2007 - June 2011
Hyatt Hotels Corporation February 2000 - February 2007
Skills
Management, Sales, Sales Operations, Team Building, Training, Leadership, Sales Management, Customer Service, Operations Management, Hotels, Hospitality, International Sales, Logistics, Negotiation, Account Management, Business Development, Customer Satisfaction, Supply Chain Management, Logistics Management, International Logistics, Strategic Planning
Education
Florida International University - College of Business Administration 2013 — 2015
Executive Master of Business Administration (E.M.B.A.), Business Administration and Management, General
InterContinental Hotels Group (IHG®) May 2003 - August 2015
Hilton September 2001 - May 2003
Hilton Hotels Worldwide July 1999 - September 2001
Westin Galleria Dallas April 1997 - April 1999
Grand Kempinski Dallas March 1994 - April 1997
Hyatt Hotels Corporation January 1988 - January 1990
Skills
Sales Force Automation, Microsoft Office, Microsoft Excel, PowerPoint, Gmail, Meeting Planning, Account Management, Leisure, Hospitality, Hotel Management, Tourism, Pre-opening, Event Management, Sales, Revenue Analysis, Sales Management, Hotels, Event Planning, New Business Development, Hospitality Management, Food & Beverage, Hospitality Industry, Resorts, Trade Shows, Opening Hotels, Business Travel, Yield Management, National Account..., Front Office, Training
Education
Florida International University 1986 — 1988
Bachelor's degree, Hospitality Administration/Management
International Fine Arts College 1984 — 1986
Associate’s Degree, Fashion Merchandising
Hyatt Hotels Corporation January 2015 - Present
Arizona Biltmore May 2010 - October 2010
Claremont Resort & Spa January 2008 - May 2010
Hyatt Hotels Corporation 1996 - 2006
Grand Hyatt San Francisco 2000 - 2004
Hyatt 1996 - 2004
Grand Hyatt San Francisco 1994 - 2004
Hyatt Regency Coral Gables 1998 - 2000
Hyatt Hotels Corporation 1994 - 1998
Skills
Revenue Analysis, Event Management, Resorts, Yield Management, Micros, Weddings, Event Planning, Hotels, Hospitality, Restaurants, Food & Beverage, Banquets, Hospitality Management, Pre-opening, Hotel Management, Catering, Meeting Planning, Team Building, Menu Development, Customer Service, Hospitality Industry, Trade Shows, Convention Services, Training, Restaurant Management, Fine Dining, Public Relations, Front Office, Corporate Events, Property Management..., OnQ, MICROS, Rooms Division, Culinary Skills
Education
Florida International University
Sea Box, Inc. August 2009 - Present
Philadelphia KiXX Pro-Indoor Soccer January 2001 - Present
Wyndham Worldwide October 1995 - January 2010
LaSalle College High School- Rowing Parents Association 2009 - 2010
Hyatt Hotels Corporation/US Franchise Systems/Microtel & Hawthorn 1995 - July 2008
Featherstone Hotels, llc March 1998 - October 2003
B. F. Saul Company Hospitality Group 1993 - 1995
Hyatt Hotels Corporation 1990 - 1993
Marriott International January 1985 - 1990
Starwood Hotels & Resorts Worldwide, Inc. June 1980 - October 1985
Skills
Strategic Planning, Hotels, Hospitality, Budgets, Resorts, Franchising, Hotel Management, Revenue Analysis, Real Estate Development, Contract Negotiation, Concept Development, Brand Developement, Quality Management, Branding & Identity, Business Development, Business Planning, New Business Development, Sales Management, Hospitality Industry, Leadership, Start-ups, Marketing, Negotiation, Account Management, Brand Development, Operations Management, Sales, Management, Income Statement, Event Management, Training, Marketing Strategy, Team Building, Business Strategy, Forecasting, Public Relations, Customer Service, Social Media Marketing, Coaching, P&L
Education
Florida International University
International Hotel Administration
Self Employed February 2011 - Present
Meeting Planner and Event Management 2011 - 2013
Genesis Creative Group November 2002 - October 2010
Olsen Incentives February 1999 - October 2002
Convention Management Resources (CMR) October 1996 - December 1998
WorldTravel Meetings & Incentives September 1995 - October 1996
Hyatt Hotels Corporation 1984 - 1995
Skills
Corporate Events, Meeting Planning, Event Management, Event Planning, Trade Shows, Incentive Travel, Convention Services, Incentives, Contract Negotiation, Hospitality, Budgets, Hotels, Hotel Management, Marketing, Hospitality Management, Customer Service, Hospitality Industry, Revenue Analysis, Catering, Resorts, Account Management, Food & Beverage, Marketing Communications, Management, Tourism
Education
Florida International University 1984 — 1987
BA, Hospitality Management
The Culinary Institute of America 1981 — 1983
AOS, Culinary Arts
Prestige Cruise Holdings, Inc. April 2014 - June 2014
Prestige Cruise Holdings, Inc. October 2013 - December 2013
Avon April 2009 - October 2013
Royal Caribbean Cruises, Ltd. July 2006 - April 2009
Royal Caribbean Cruises, Ltd. April 1996 - January 2005
Norwegian Cruise Line May 1990 - July 1995
Hyatt Hotels Corporation January 1992 - October 1992
Eastern Airlines, Inc. April 1981 - February 1989
Honeywell Process Solutions August 1978 - September 1978
Skills
Customer Service, Hospitality, Training, Event Planning, Travel Management, Hotels, Sales, Cruise Lines, Business Travel, Customer Satisfaction, Event Management, Telephone Skills, Data Entry, Quality Assurance, Teaching, Airlines, Supervisory Skills, Tourism, Management, Budgets, Marketing, Hospitality Industry, Secretarial Skills, Rewards Programs, Business Writing, Translation, Ancestry Research, Digital Scanning, Music Theory, Entertainment, Piano Playing, Dance, Singing, English Teaching, Spanish Teaching, Tutoring, Creative Writing, Text Editing, Reservations, Proofreading
Education
Florida International University 1976 — 1980
English/Language Arts Teacher Education, 3.7
Miami Dade College 1974 — 1976
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities, 3.89
Coral Gables Sr. High School 1972 — 1974
High Shool Diploma, Academic, Business, 3.5
Grover Cleveland High School 1971 — 1972
Academic, Business, 3.5
Oracle Hospitality December 2013 - Present
Hyatt Hotels Corporation October 2013 - November 2013
The Peabody December 2012 - September 2013
Florida International University January 2012 - May 2012
AKAM On-site Sunny February 2010 - November 2010
SeaWorld Parks & Entertainment April 2002 - February 2010
SunTrust Bank July 2007 - January 2008
Skills
Hospitality, Customer Service, Hotels, Hospitality Management, Hospitality Industry, Event Planning, Event Management, Social Media, Microsoft Office, Political Science, Marketing, Training, Social Networking, Spanish, Outlook, Microsoft Word, Property Management..., Windows, Project Management, English, Tourism, PowerPoint, Microsoft Excel, Leadership, Time Management, Front Office, Customer Satisfaction, Management, Team Building, Teamwork
Education
Florida International University 2010 — 2012
B.A, Liberal Arts; International Affairs
Valencia Community College 2005 — 2009
A.A, General Studies
Vantage Hospitality Group January 2009 - Present
Hyatt Hotels Corporation September 2005 - March 2007
Miami International Airport Hotel 2007 - 2007
Florida International University 2001 - 2003
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Rooms Division, Event Planning, Front Office, Sales, Hotels, Hospitality, Event Management, Yield Management, Revenue Analysis
Education
Florida International University 2000 — 2004
BSc, Hospitality Management
Hyatt Hotels Corporation February 2014 - Present
Hyatt Hotels Corporation March 2009 - February 2014
Hyatt Hotels Corporation February 2009 - March 2009
Hyatt Regency Chicago July 2007 - February 2009
Skills
Resorts, Hotels, Hotel Management, Hospitality Industry, School Districts, Project Management, HVAC, Microsoft Office, Metasys, Itendant, Forecasting, Department Budgeting, Renovation, Hospitality Management, Facilities Management, Building Maintenance, Opening Hotels, Pre-opening, Cost Control
Education
Ferris State University 2003 — 2007
Bachelor, Facilities Management, 3.25
HelmsBriscoe December 2013 - August 2015
Hyatt Place November 2010 - August 2013
Hyatt Hotels Corporation March 2001 - November 2010
Skills
Meeting Planning, Hospitality, Site Selection, Event Management, Event Planning, Maintaining Business..., Budget Management, Forecasting, Achieving Results, Budgets, Location Intelligence, Hotels, Training, Relationship Marketing, Marketing, Management, Negotiation, Customer Service, Sales, Food & Beverage, Convention Services, Hospitality Management, Hotel Management, Hospitality Industry, Resorts, Tourism
Education
Georgia State University 1998 — 2000
BS, Hospitality / Business
Florida International University 1994 — 1998
Hospitality and Recreation Marketing Operations
The Procaccianti Group September 2013 - Present
Aimbridge Hospitality August 2012 - August 2013
Remington Hotels December 2009 - August 2012
Crestline Hotels & Resorts June 2008 - December 2009
Tidewater Hotels and Resorts 2000 - 2009
Starwood Hotels & Resorts Worldwide, Inc. 1995 - 2000
InterContinental Hotels Group January 1993 - January 1995
Hyatt Hotels Corporation April 1988 - January 1993
Skills
Hotels, Management, Team Building, Hotel Management, Hospitality Management, Hospitality Industry, Food & Beverage, Hospitality, Delphi, Employee Relations, Revenue Analysis, Pre-opening, Customer Service, Banquets, Rooms Division, Yield Management, OnQ, Restaurants, Hiring, Resorts, Lodging, Property Management..., Opening Hotels, Convention Services, Front Office, Guest Service Management, Micros, Rooms Division..., Catering, Pre-opening experience, Hotel Booking, Fine Dining, Revenue Forecasting, Menu Development, MICROS
Education
Fairmont State University 1982 — 1986
Hyatt Hotels Corporation January 2014 - Present
Hyatt Hotels Corporation October 2012 - December 2013
Hyatt Hotels Corporation June 2011 - October 2012
Hyatt Hotels Corporation May 2010 - September 2010
The American Club May 2009 - December 2009
Pine Hills Country Club May 2007 - September 2009
Blue Harbor Resort and Conference Center July 2006 - June 2007
City Streets August 2004 - September 2006
Skills
Food & Beverage, Hospitality, Banquets, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Restaurants, Menu Development, Food, Resorts, Customer Service, Front Office, Event Planning, Restaurant Management, Event Management, Time Management, Micros
Education
University of Wisconsin-Stout 2007 — 2011
Bachelors of Science, Hotel, Restaurant and Tourism Management
Universitat de les Illes Balears 2010 — 2011
Credits: 12 Hospitality Electives, Hotel Management
Florida International University 2008 — 2009
Hospitality Administration/Management
Hyatt Hotels Corporation February 2013 - Present
Hyatt Regency Coconut Point Resort and Spa November 2011 - February 2013
Stephen Laquis, Opthalmic Plastic and Orbital Surgery April 2010 - February 2011
Hyatt Regency Coconut Point Resort and Spa April 2009 - April 2010
Hyatt Regency Coconut Point Resort and Spa August 2008 - April 2009
Hyatt Regency Coconut Point Resort and Spa February 2008 - August 2008
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Meeting Planning, Banquets, Resorts, Catering, Micros, Opera, Rooms Division, Convention Services, Front Office, Medical Terminology, Medical Billing, Security, Light Housekeeping, Spa
Education
Florida International University 2015 — 2016
Master of Business Administration (M.B.A.)
Florida Gulf Coast University 2006 — 2009
Bachelor of Science (B.S.), Resort and Hospitality Management
Hyatt Hotels Corporation 2007 - Present
Hyatt Hotels Corporation 2007 - Present
Apache Cafe 2010 - 2011
Skills
Advertising, Marketing Communications, Social Media Marketing, Direct Marketing, Digital Marketing, Marketing Strategy, Online Advertising, Integrated Marketing, Media Planning, Email Marketing, Marketing, Social Media, Direct Mail, Media Buying, Copywriting, Creative Direction, Public Relations, Market Research, Online Marketing, Marketing Management
Education
Florida Institute of Technology 2010 — 2013
Bachelor of Applied Science (BASc), Psychology, 3.77
Hyatt Hotels Corporation October 2009 - Present
Education
Florida International University 1994 — 1998
Bachelor of Business Administration (BBA), Double Major in Marketing and International Business, Summa Cum Laude
Badcock Economy Furniture Store Inc February 2012 - Present
Hyatt Hotels Corporation June 2010 - July 2011
Harrys Seafood Bar & Grille August 2007 - May 2010
Biltmore Estate April 2008 - June 2008
Skills
Corporate Finance, Accounting, Microsoft Excel, Financial Reporting, Financial Analysis, Customer Service, PowerPoint, Social Media, Marketing Strategy, Sales, Leadership
Education
Florida Atlantic University 2012 — 2014
Master of Business Administration (MBA)
Florida State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Hyatt Hotels Corporation June 2015 - Present
Chelsea Hotels September 2014 - June 2015
Hyatt Hotels Corporation February 2011 - July 2014
Hilton Worldwide August 1996 - January 2011
The Plaza, A Fairmont Managed Hotel November 1990 - August 1996
Grand Hyatt New York January 1989 - November 1990
Hotel Sacher December 1988 - January 1989
Skills
Hospitality, Hospitality Management, Food & Beverage, Hospitality Industry, P&L, Hotel Management, Sales Management, Merchandising, Customer Service, Inventory Management, Account Management, Retail, Income Statement, Direct Sales, Full knowledge of..., Budgets, Catering, Event Management, Hotels, Restaurants
Education
Fairleigh Dickinson University 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Hotel/Motel Administration/Management
Associacion Escuelas Lincoln 1979 — 1983
High School, High School/Secondary Diplomas and Certificates
Hersha Hospitality July 2014 - Present
iPlay America September 2013 - 2014
Hotels Unlimited, Inc. May 2012 - September 2013
ARAMARK September 2003 - September 2010
Hyatt Hotels Corporation September 1994 - September 2003
Catch a Rising Star September 1994 - September 2003
Bakers Square Restaurants 1990 - 1994
Stouffer Restaurant Company 1986 - 1990
Skills
Budget Process, Training, Menu Development, Menu Costing, Certified TIPS Trainer, Guest Service Management, Microsoft Office, Mac OS X, Forecasting, Employee Relations, ServSafe, Bartending, Serving Others, Operations Management, Catering, Event Planning, Event Management, Customer Service, Hospitality, Hospitality Management, OS X, Hotels, Food & Beverage, Banquets
Education
Fairleigh Dickinson University 1982 — 1986
BS, Hotel Restaurant Management
James Caldwell High School 1978 — 1982
Delta Air Lines July 2014 - Present
Staffmark January 2014 - June 2014
Atlanta Housing Authority September 2013 - January 2014
Hyatt Hotels Corporation August 2013 - January 2014
American Honda Motors January 2011 - February 2013
Marriott Hotels April 2010 - November 2011
AirTran Airways March 2007 - August 2010
Skills
Public Relations, Airline Reservations, Administrative..., Call Center, Concierge Services, Reservation, Customer Service, Hotels, VIP Services, Customer Satisfaction, Tourism, Meeting Planning, Travel Planning, Fax, Outlook, Revenue Analysis, Phone Etiquette, Process Scheduler, Hospitality Industry
Education
Kennesaw State University 2010 — 2013
Public Relations/Communications
Florida A&M University 2003 — 2005
Academy of Art University August 2011 - Present
Stanford University Medical Center April 2011 - Present
Hyatt Hotels Corporation December 2010 - March 2011
Fry's Electronics April 2010 - July 2010
Temporary School Staff September 2008 - June 2010
Detroit Products International May 2008 - September 2008
Skills
After Effects, Maya, 3D, Texturing, Animation
Education
Ferris State University 2004 — 2008
Bachelors, Digital Animation & Game Design, 3.8 GPA
MotorCity Casino Hotel April 2011 - Present
Hyatt Hotels Corporation July 1990 - April 1999
Skills
Food & Beverage, Hospitality Industry, Hospitality Management, Teamwork, Team Leadership, Strategic Planning, Event Management, Event Planning, Casino, Restaurants, Hospitality, Hotels, Menu Development, Training, Leadership, Food, Customer Service, Banquets, Resorts, Gaming Industry, VIP, Process Scheduler
Education
Ferris State University 1988 — 1990
Mott Community College 1986 — 1988
Associates Degree, Marketing, Management
Triad Property Management, Inc. March 2012 - Present
Hyatt Hotels Corporation April 2009 - March 2012
Skills
Revenue Analysis, Yield Management, Resorts, Hospitality, Pre-opening, Front Office, Rooms Division, Food & Beverage, OnQ, Banquets, Tourism, Catering, Hotel Booking
Education
Fairfield University
BA, English
Sacred Heart Academy
BA, English
Reliance Construction April 2015 - Present
Private Property Management September 2011 - April 2015
USA Parking System / Central Parking System July 2012 - April 2014
USA Parking System / Central Parking System December 2010 - August 2011
USA Parking System / Central Parking System August 2010 - December 2010
Hyatt Hotels Corporation November 2009 - August 2010
Skills
Hospitality, Hotels, Hospitality Management, Payroll, Income Statement, Time Management, Rooms Division, Hospitality Industry, Revenue Analysis, Training, Pre-opening, Resorts, Front Office, Operations Management, Hotel Management, Event Management, Micros, Hiring, Guest Service Management, P&L, MICROS, Process Scheduler
Education
Florida Atlantic University 2004 — 2006
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Florida Atlantic University 1998 — 2003
Bachelor's degree, International Business
American Hotel and Lodging Educational Institute
Certified Hospitality Supervisor
Doubletree Hotel Chicago September 2013 - Present
Accounting/Hospitalty/Financial January 2013 - September 2013
Adoba Eco Hotel & Suites November 2012 - December 2012
Hyatt Hotels Corporation April 1977 - October 2012
Skills
FRx, Revenue Analysis, Financial Reporting, Forecasting, Internal Controls, General Ledger, Accounting, Hotel Management, Hospitality, Capital Budgeting, Financial Analysis, Payroll, Strategic Planning, Managerial Finance, Accounts Receivable, Sarbanes-Oxley Act, Hyperion Enterprise, Cash Flow, Cash Management, Accounts Payable, Account Reconciliation, Auditing, Budgets, Revenue Forecasting, Property Management..., Micros, Hospitality Industry, Yield Management, Pre-opening, Resorts, P&L, Hospitality Management
Education
University of Phoenix 2014 — 2014
Auditing and Ethics Classes
Ferris State University 1972 — 1976
Bachelor of Science (BS), Accounting
DreamScapes Exterior Design November 2012 - Present
Hyatt Hotels Corporation January 2000 - November 2012
Education
Ferris State University 1995 — 1999
Precessional Golf Management - Business
Revel Entertainment March 2012 - Present
Hyatt Hotels Corporation September 2009 - January 2011
Marriott International September 2008 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Florida Atlantic University
Temple University
Hyatt Hotels Corporation January 2014 - Present
Nitz Design Builders January 2004 - 2014
Education
Ferris State University
Bachelor of Science (BS), Construction Management