Experience
Legato LLC   September 2014 - Present
Hyatt Regency SFO   May 2011 - June 2013
Hyatt Regency   May 2011 - June 2013
ACN  2004 - 2013
local union 510   July 2005 - January 2011
Safeway  August 2009 - September 2010
UNION LOCAL 510 SIGNS DISPLAYS & ALLIED CRAFTS   June 2005 - August 2009
RADDISON HOTEL  November 2005 - July 2006
Longs Drugs  July 2000 - June 2002

Skills
Self-driven, Highly motivated..., Goal-oriented..., Strategic Planning, Creative Writing, Teamwork, Team Building, Outsourcing, Communication Skills, Digital Marketing, People Skills, Poetry, Writing, Critical Thinking, Networking, Music Production, Songwriting, Sales, Food, Social Networking, Entrepreneurship, Banquets, Illustration, Direct Sales, Marketing, Brand Development, Online Marketing, Creative Solutions, Business Strategy, Fragrance

Education
West Los Angeles College   2013 — 2015
Business calculus, Spanish, Creative writing, Microeconomics

Skyline College   2008 — 2010
Associate of Arts (A.A.), Music

San Joaquin Delta College   2005 — 2006
N/A, Introduction to Business, Business law, creative writing, poetry, African American History, 3.0

College of San Mateo   2003 — 2005
General Studies, 3.2

South City High School   1999 — 2003
High School Diploma, General Studies, 2.5

Experience
Huntington Learning Center  February 2015 - Present
Trader Joe's  June 2012 - February 2015
H&R Block  November 2010 - June 2012
Subway  December 2009 - December 2010
FedEx Office  October 2007 - January 2010
EXHIB-IT! Tradeshow Marketing Experts   April 2007 - October 2007
FASTSIGNS  March 2006 - April 2007
Hyatt Regency   February 2002 - March 2006
Denny's  1998 - 2002

Skills
Sales Management, Operations Management, Consulting, Franchise Sales, Franchise Consulting, Franchising, Management, Multi-Unit Management, Standards Compliance, Compliance, P&L Responsibility, Recruiting, Marketing, Local Marketing, Meeting Planning, Business Coaching, Coaching, Scheduling Management, Inventory Management, Restaurant Management, Food Safety, Financial Analysis, Business Development, Negotiation, Experienced Sales..., Training, Operational Risk..., Situational Leadership, Leadership, District Management, Customer Satisfaction, Selling, Sales Operations, Retail, Customer Service, Food & Beverage, Team Leadership, Strategic Planning, Process Scheduler, Sales, Account Management, Contract Negotiation, Program Management, Profit, Time Management, Employee Training, P&L Management, Food Service, Restaurants, Budgets

Education
Southern New Hampshire University   2015 — 2018
Master of Business Administration (M.B.A.), Corporate and Social Responsibility

New Mexico Highlands University   2014 — 2017
Master's degree, Social Work

Charter Oak State College   2010 — 2013
Bachelor of Science, Organizational Leadership, 3.4

Central New Mexico Community College   2004 — 2009
N/A, Business Administration

Socorro High School   1995 — 1999
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Greenland Hills Preschool   August 2014 - Present
Care.com  November 2013 - Present
Hyatt Regency   June 2013 - June 2014
Stephen F. Austin State University  August 2011 - May 2013

Skills
Communication Skills, Corporate Communications, Crisis Communications, Intercultural..., Visual Communication, Public Speaking, Speech Writing, Speech Communications, Speech Coaching, Motivational Speaking, Impromptu Speaking, Clerical Skills, Clerical Work, Customer Service, College Teaching, Teacher Mentoring, Nannies, Child Development, Early Childhood..., Experience Working with..., Leadership Development, Organizational..., Curriculum Development, File Management, Multitasking Skills, Team-oriented, Goal Oriented, Bookkeeping, Lecturing, Organization, Oncology, Social Media, Teamwork, Communication, Event Planning, Microsoft Office, Microsoft Excel, Teaching, Research, Microsoft Word

Education
Stephen F. Austin State University   2011 — 2014
Master of Arts (M.A.), Speech Communication and Rhetoric

Stephen F. Austin State University   2007 — 2011
Bachelor of Arts (B.A.), Communication and Media Studies

Experience
Hyatt Regency   June 2013 - June 2014
International Student Association, Temple University   June 2012 - May 2013
International Student and Scholar Services, Temple University   May 2011 - May 2013
Kempinski Hotels  June 2012 - August 2012

Skills
Microsoft Excel, Financial Analysis, Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Research, Customer Service, English, Public Speaking, Accounting, Access, Outlook, Time Management, Data Analysis, Team Leadership, Leadership, Analysis, Event Management, Social Media, HTML, Spanish

Education
Temple University   2010 — 2013
Bachelor of Arts (B.A.), Economics

Sunny View School, Spain   2001 — 2010
High School Diploma

Experience
CBRE  February 2015 - Present
Ian Black Real Estate  July 2012 - October 2014
Healthcare Realty Trust  October 2007 - July 2012
Hyatt Regency   July 1997 - June 2007

Skills
Property Management, Construction Management, Leases, Investment Properties, Customer Service, Team Building, Tenant Improvement, Contract Negotiation, Training, Real Estate Development, Budgets, Strategic Planning, Real Estate, Facilities Management, Microsoft Office, HVAC, Asset Management, Tenant, Process Scheduler, Commercial Real Estate, Management, Leadership, Negotiation, Contract Management, Construction

Education
Texas State Technical College Waco   1995 — 1997
Associate of Arts and Sciences (AAS), Facility Maintenance Mangment

Waxahachie High School   1991 — 1995

Experience
Wells Fargo  April 2015 - Present
Niambi Ingram Entertainment   July 2013 - Present
She Is... Radio   January 2014 - Present
BlogtalkRadio online   September 2009 - Present
Hyatt Regency   July 2013 - Present
Best Buy  September 2008 - Present
Wells Fargo  May 2012 - June 2013
Niambi the Great Entertainment   August 2009 - August 2012
Cumulus Broadcasting  March 2008 - October 2009
Cumulus Nashville   March 2008 - October 2008

Skills
Website Development, Radio Broadcasting, Microsoft Office, Production, Promotions, Event Management, Radio, Pro Tools, Interviews, Editing, Social Media, Press Releases, Event Planning, Training, Social Networking, Video Editing, Social Media Marketing, Public Relations, Video Production, Sales, Customer Service, Facebook, Blogging, Public Speaking

Education
Tennessee State University   2003 — 2009
Bachelor of Science, Speech Communications major concentration Radio and Television

Minor High School   2000 — 2003
Advance Diploma, National Academy of Finance

National Academy of Finance   1999 — 2003
Advance diploma, Finance

Experience
Hyatt Regency   September 2015 - Present
Hotel De Anza  March 2014 - July 2015
Seascape Beach Resort  August 2013 - February 2014
Hotel Paradox  May 2013 - July 2013
Pebble Beach Company  February 2013 - February 2013
Chaminade Resort and Spa   July 2007 - August 2012

Skills
Microsoft Word, Microsoft Office, Teamwork, Microsoft Excel, Customer Service, PowerPoint, Leadership, Time Management, Hospitality, Hotels, ServSafe, Spanish, Hospitality Management, Restaurants, Food & Beverage, Hospitality Industry

Education
San Jose State University   2012 — 2015
Bachelors in Hospitality, Tourism and Event Management

Experience
Hyatt Regency   March 2015 - Present
Hyatt Regency   April 2014 - Present
Sonoma State Catering   December 2011 - December 2013

Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Teamwork, Social Media, Time Management, Facebook, Social Networking, Public Speaking, Event Planning, Research, Photoshop, Accounting

Education
Sonoma State University   2009 — 2013
Bachelor of Science (BS), Business Administration and Management, Finance

Experience
Hyatt Regency   April 2015 - Present
Seaforth Boat Rentals  August 2013 - March 2015
United States Marine Corps  December 2009 - June 2010
Morale welfare and Recreation  December 2005 - February 2010

Skills
Navigation, First Responder, Scuba Diving, Boating, Sailing, Boat, Rescue, Seamanship, Marksmanship, Piloting, Charter, CFI, Interviews, Interrogation Techniques, Taser, Arrest, Public Speaking, Event Planning, Research, Microsoft Office, Management, Microsoft Excel, Customer Service, PowerPoint, Social Media

Education
Southwestern Community College District   2012 — 2016
Communications

Coronado High School   2005 — 2009
Diploma

Experience
Maritz Travel Company  November 2013 - Present
Hyatt Regency   May 2013 - November 2013
Maritz Travel Company  March 2012 - May 2013

Skills
Meeting Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Corporate Events, Incentive Programs, Business Travel, Outlook, Cvent, Food & Beverage, Registration, VIP Services

Education
San Francisco State University   2009 — 2013
Bachelor's degree, Communication, General

Experience
Brulee Catering  November 2014 - Present
Hyatt Regency   May 2014 - November 2014
Finley Catering Co.   2008 - 2013
The Residence Inn By Marriott  July 2007 - April 2008
The Ritz-Carlton Hotel Company L.L.C.   October 2006 - July 2007

Skills
Event Management, Hotels, Sales, Catering, Tourism, Hospitality, Meeting Planning, Hospitality Management, Food, Wedding Planning, Event Planning, Corporate Events, Cold Calling, Hotel Management, Hospitality Industry, Customer Service, Menu Development, Live Events, Private Events, Special Event, Coordinating Events, Venue, Food

Education
Temple University   2004 — 2007
Bachelor of Science (BS), Tourism and Hospitality Management

Experience
South Bay Health Insurance Services   September 2012 - Present
Zoom Health Insurance  April 2012 - September 2012
Combined Insurance  October 2011 - March 2012
National Credit and Debt Relief   May 2011 - October 2011
UnitedHealthcare  August 2009 - May 2011
Zuni Trucking Inc   January 2008 - August 2009
Soma Intimates  May 2007 - January 2008
Olympia Realty   June 2005 - October 2007
Hyatt Regency   August 2004 - June 2005

Skills
Health Insurance, Sales, Medicare

Education
Century High School 2004
High School DiplomaHigh school diploma, General Studies

Santa Ana College
General studies

Experience
Hyatt Regency   March 2014 - Present
Stanford Park Hotel  November 2012 - April 2014
Wente Vineyards  March 2012 - March 2014
Kimpton  November 2007 - May 2012
Kimpton Hotels  April 2009 - September 2009
Francis Ford Coppola Presents  June 2004 - November 2007
Kimpton Hotels & Restaurants  August 2005 - October 2006
Zinfandel's at Sutter Creek   June 1996 - January 2004

Skills
Food & Beverage, Hospitality, Hotels, Catering, Banquets, Weddings, Event Management, Restaurants, Delphi, Wedding Planning, Management, Meeting Planning, Menu Development, Convention Services, Time Management, Hospitality Industry, Hospitality Management, Resorts, Budgets, Public Relations, Revenue Analysis, Directing, Business Development, Satisfied Clients, Event Producing, Corporate Events, Event Planning, Project Management, Sales Management, Hotel Management

Education
San Francisco State University, College of Business   2006 — 2010
Bachelor of Science (BS), Hospitality Management

Columbia Junior College   1998 — 2001
AA, Liberal Arts

Amador High School   1994 — 1998
general

Experience
Hyatt Regency   June 2015 - Present
Two Be Wed   July 2014 - Present
Windows Catering Company  May 2013 - July 2014
Lombardi Family Concepts Restaurants  January 2012 - May 2013

Skills
Hospitality, Coordinating Special..., Event Management, Catering Sales, Customer Service, Microsoft Office, Public Speaking, Catering, Marketing, Advertising, Event Planning, Food & Beverage, Restaurants, Social Media Marketing, Sales, Meeting Planning, Recruiting, Restaurant Management, Special Events..., Marketing Strategy, Marketing Communications

Education
Stephen F. Austin State University   2007 — 2012
Bachelors of Science, Hospitality Administration

Experience
Restaurant Associates  May 2015 - Present
Dolce Hotels and Resorts-GE Global Learning Development Center   March 2014 - May 2015
Hyatt Regency   January 2013 - March 2014
Brynwood Golf and Country Club   January 2010 - December 2012
The Cheesecake Factory  2009 - 2010
Katonah Restaurant   2004 - 2008
Greentree Country Club  1999 - 2004
American Corporate Events   1997 - 1999

Skills
Hospitality, Hospitality Management, Food, Hospitality Industry, Restaurants, Catering, Customer Service, Event Management, Event Planning, Training, Banquets, Budgets, Hotel Management, Hotels

Education
SUNY Oneonta
Bachelor's degree, Business Administration and Management, General

Experience
Hampton Inn & Suites Victor   June 2015 - Present
Woodcliff Hotel & Spa  October 2013 - June 2015
Hyatt Regency   October 2012 - October 2013
La Quinta  March 2011 - October 2012

Skills
Hotels, Hospitality, Customer Service, Hospitality Industry, Hospitality Management, Food & Beverage, Customer Satisfaction, Sales, Front Office, Event Planning, Hotel Management, Inventory Management, Resorts, Pre-opening, Yield Management, Competitive Analysis, Social Media, Tourism, Catering, Social Networking, Contract Negotiation, Strategic Planning, Advertising, Meeting Planning, Rooms Division, Convention Services, Guest Service Management, Event Management, Revenue Analysis, Management, Time Management, Forecasting, Sales Prospecting, Sales Management, Microsoft Office, Training

Education
State University of New York College at Brockport   2008 — 2012
Bachelor of Science, Recreation and Leisure Management / Business Administration

Eden Jr./Sr. High School   2003 — 2008

Experience
Wawa, Inc.   October 2012 - Present
Keller Williams Select Realtors  April 2012 - Present
Miss Shirley's Cafe  July 2012 - October 2012
Maplevale Farms Inc  March 2010 - September 2011
Sysco Food Service  2005 - 2010
Hyatt Regency   May 2005 - September 2005
Delaware North, Sportservice  2000 - 2005
Rent A Center  1999 - 2000
Wyndham Hotels  1997 - 1999

Skills
Food & Beverage, Catering Sales, Account Management, Staff Development, Staff Management, Training & Development, Hotel Management, Product Marketing, Food Preparation, Time Management, Creative Problem Solving, Banquet Sales, Catering, Sales, Employee Training, Management, Training, Marketing, Hospitality, Budgets, Selling, Hotels, Restaurants

Education
Paul Smiths College
Associate of Arts and Sciences (A.A.S.), Hotel and Restaurant Management

SUNY Empire State College
Bachelor of Arts (B.A.), Business Management and Economics

Experience
InterContinental Hotels Group  July 2011 - Present
Hyatt Regency   October 2009 - May 2011
Hyatt Regency   January 2008 - October 2009
Hyatt Regency DFW  October 2006 - January 2008
Hyatt Regency DFW  December 2005 - October 2006

Skills
Guest Satisfaction, Forecasting, Hospitality Management, Hotel Management, Management, Hospitality Industry, Leadership, Front Office, Customer Service, Customer Satisfaction, Banquets, Resorts, Revenue Analysis, Restaurants, Yield Management, Performance Management, Hotels, Rooms Division, Hospitality, Pre-opening, Budgets, Property Management..., Microsoft Excel, Training, Micros, Coaching

Education
Les Roches   2004 — 2006
MBA, Hospitality Marketing

Spelman College   1998 — 2002
BA, Sociology

Experience
Halifax Media  September 2013 - Present
Publix  2010 - 2013
Orlando Sentinel  2010 - 2012
Mission Inn Resort & Club   2010 - 2011
USA Today  2008 - 2011
Lake Yale Baptist Conference Center   2008 - 2010
Orlando Sentinel  2002 - 2008
PCF - Publishers Circulation Fulfillment  1996 - 2002
Omni Hotels  1995 - 1997
Hyatt Regency   1986 - 1995

Skills
Microsoft Office 2003, POS, Microsoft Office 2007, Microsoft Excel, Outlook, Outlook Express, Hospitality, Leadership, Time Management, Sales, Process Scheduler, Customer Service, Retail, Sales Operations, Restaurants, Hotels, Spanish, Food, Microsoft Word, Management, Team Leadership, Coaching, Menu Development, Banquets, CRM

Education
University of Central Florida   1986 — 1990
BS Degree, Hospitality Management with a Minor in Business Managment

St. Petersburg College   1983 — 1985
AA Degree, Hotel & Restaurant Management

Experience
Outrigger Hotels & Resorts  2015 - Present
Lily Beach Resort & Spa   August 2012 - November 2013
Shangri-La Hotels and Resorts  December 2010 - March 2012
The Prince Hotel   May 2010 - November 2010
The Peninsula Beverly Hills  March 2006 - July 2010
Hyatt Regency   March 2005 - March 2006

Skills
Front Office, Hotels, Hospitality Management, Resorts, Rooms Division, Opera, Tourism, Hotel Booking, Customer Satisfaction, Up-selling, Hospitality Industry, Hospitality, Guest Service Management, Microsoft Excel, Microsoft Word

Education
Enforex Valencia   2014 — 2014
Spanish Language

Santa Monica College   2003 — 2005
A A degree, Tourism hospitality

The Beet Language School
Certificate, English Language and Literature/Letters

Experience
Hyatt Regency   September 2014 - Present
Chi'c & Couture Apparel   January 2010 - Present
DIESEL  January 2010 - October 2011
Chic and Couture   February 2008 - March 2011
MTV Networks  September 2008 - September 2009
Catherine Malandrino  September 2008 - December 2008
Clear Channel Radio WUSL Power 99fm   September 2004 - September 2006

Skills
Hard Worker, Brand Loyalty, Film, Video

Education
Temple University   2009 — 2012
BBS, Business Science

Experience
Accor  November 2014 - Present
Catalina Marketing France   January 2013 - July 2013
Hyatt Regency   July 2012 - December 2012
Corsica Ferries   April 2011 - August 2011

Education
SKEMA Business School   2010 — 2014
Master's degree in Management

The Hong Kong Polytechnic University   2012 — 2012
Academic Exchange

IUT de Nice Côte d'Azur   2008 — 2010
Two-year University Diploma specialized in Business and sales

Experience
Accelerated Analytics, LLC.   December 2014 - Present
CPM-US  June 2013 - December 2014
Bealls  December 2009 - June 2013
Hyatt Regency   March 2008 - October 2009

Skills
Analysis, Microsoft Excel, Forecasting, Accounting, Access, Financial Analysis, Microsoft Office, Management, Finance, Financial Reporting, AS400 system, Queries, Microsoft Word, Strategic Planning, SAS, EDI

Education
University of South Florida   2008 — 2010
BS, Finance

State College of Florida-Manatee-Sarasota   2005 — 2008
AS, Business Administration/Accounting

Experience
The Mitchell Household   January 2012 - Present
Austin All Maids   June 2010 - January 2012
Hyatt Regency   June 2009 - July 2010
Zanzibar Home and Gift   February 2007 - February 2009

Skills
Marketing Management, Social Media Marketing, Dispatching

Education
Texas State University   1996 — 2000
Fashion Merchandising, Business, Fashion

Experience
VisitRochester  2013 - Present
Westside YMCA  2009 - May 2015
Visit Rochester/ Visitor Industry Council (VIC)   December 2012 - October 2013
Double Tree by Hilton Rochester   June 2012 - August 2013
Hyatt Regency   July 2003 - June 2012
Crowne Plaza Rochester   January 2001 - July 2003
Ridgemont Country Club  April 1998 - January 2001

Skills
Video, Marketing, Government, Workshop Facilitation, Restaurants, Hospitality Management, Trade Shows, Event Planning, Event Management, Hospitality, Corporate Events, Revenue Analysis, Account Management, Training, Budgets, Food & Beverage, Catering, Resorts, Public Relations

Education
St. John Fisher College   1990 — 1994
BA, Communications

St. John Fisher College   1990 — 1994
BA, Communications/ Journalism

Experience
North Tahoe Adventures   January 2015 - Present
Sierra Nevada College  January 2015 - Present
Outdoor Adventure River Specialists (OARS)   June 2014 - August 2014
Hyatt Regency   November 2013 - May 2014
Hyatt Regency   October 2012 - May 2013
Babysitting  2007 - 2013
Data Works   October 2011 - August 2012
Roseland University Prep High School  2008 - July 2012

Skills
Customer Service, Time Management, Computer Graphics Design, Microsoft Office, Adobe Design Programs, First Aid, Experience Working with..., Organizational Structure, Patience, Childcare, Environmental Science, Graphic Design, Leadership, Permitted Food Handler, CPR/AED Certified, Good with Computers, Outgoing, Friendly, Great with Kids, Timely, Dependable, Detail Oriented, Hydrology, Non-profit Volunteer, Teamwork, Microsoft Excel, Social Media, Event Management, Public Speaking

Education
Sierra Nevada College   2012 — 2016
in progress, Environmental Science

National Outdoor Leadership School
Environmental Science, Leadership, Skills Practicum

Analy High School   2009 — 2012

Experience
Family Heritage Life Insurance Company of America  May 2015 - Present
NRG Energy  July 2014 - May 2015
Malone Media Group  February 2014 - July 2014
The Atkins Group - Strategic Brand Communications  March 2013 - September 2013
Armando Montelongo Companies  July 2012 - February 2013
Hyatt Regency   March 2012 - August 2012
2010-2011Judson Independent School District   August 2010 - August 2011
GDC Marketing and Communications   February 2003 - February 2009
Casa Rio Restaurant   February 2001 - August 2003
C.H. Guenther & Son, Inc.   1995 - 1998

Skills
Advertising, Customer Service, Marketing, Public Speaking, Management, Sales, Strategic Planning, Training, Public Relations, Social Media, Social Media Marketing, Event Planning, Leadership, Event Management, Marketing Strategy, Microsoft Excel, Business Development, Social Networking, Marketing Communications, Time Management, Customer Satisfaction, Integrated Marketing, Team Leadership, Online Advertising, Negotiation, Email Marketing, Online Marketing, Direct Marketing

Education
Texas State University   1998 — 2000
BBA, Marketing

Experience
PepsiCo  January 2015 - Present
Sodexo  April 2012 - December 2014
Hyatt Regency   June 2011 - February 2012
Thompson Hospitality  February 2011 - May 2011
Aramark-Altria   May 2010 - August 2010
Penn State NACUFS   May 2009 - August 2009
Holiday Inn  January 2009 - May 2009

Skills
Food & Beverage, Catering, Menu Development, Event Planning, Hospitality Management, Food Service, Micros, Event Management, Inventory Management, Microsoft Office, Banquets, Food, Team Leadership, Mentoring, Team Building, MICROS

Education
Strayer University (VA)   2013 — 2015
Master's degree, Human Resources Management/Personnel Administration, General

Virginia State University   2007 — 2011
Bachelor's degree, Hospitality Management

Virginia State University   2007 — 2011
Bachelor of Science, Hospitality Management

Experience
Paradise Aerial Photography   June 2006 - Present
US Department of Homeland Security  December 2009 - October 2013
Hyatt Regency   May 1986 - May 2006

Skills
Photography, Digital Photography, Photoshop, Art, Image Manipulation, Image Editing, Lifestyle, Event Photography, Fine Art Photography, UAV, Aerial Photography, Aerial Cinematography, Piloting

Education
Maui Academy of Healing Arts   2005 — 2006
Massage Therapy/Therapeutic Massage

Skagit Valley College   1983 — 1985
Associate of Arts (AA), Culinary Arts/Chef Training

Experience
The University of Texas at Austin  October 2013 - Present
Helping Hand Saigon   April 2010 - Present
Coco Beach Resort   June 2012 - June 2013
RD Restaurant Consulting   December 2009 - June 2013
Helping Hand Saigon   December 2009 - May 2013
Nutrition Management Services I   December 2007 - December 2009
Emeritus  December 2005 - December 2007
California PEO Home   November 2002 - December 2005
Heartland Foods   December 1994 - November 2002
Hyatt Regency   April 1992 - December 1994

Skills
Menu Development, Restaurants, Hospitality, Catering, Event Management, Training, Banquets, Sanitation, Hospitality Industry, Recipes, Management, Hiring, Purchasing, Baking, Resorts, Chef, Food Quality, Food & Beverage, Customer Service, Coaching, Food, Culinary Skills, Fundraising, Research, Nonprofits

Education
Sullivan University   1990 — 1992
Associates, Culinary

Paducah Tilghman High School   1983 — 1987
Diploma

Experience
Burnaby Association for Community Inclusion  January 2015 - Present
Burnaby Association for Community Inclusion  June 2012 - December 2014
Shangri-La Hotels and Resorts  May 2011 - June 2013
YWCA Metro Vancouver  October 2011 - February 2012
WII-STEP   May 2011 - December 2011
Hyatt Regency   April 2001 - March 2011
Neil Squire Society  October 2009 - October 2009
Canadian Council on Rehabilitation and Work   2009 - 2009
North Shore Disability Resource Center   1999 - 1999

Skills
Public Speaking, Word, Excel, PowerPoint, Non-profits, Nonprofits, Program Management, Customer Service, Event Management, Hospitality, Human Resources, Interviews, Leadership, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Research, Social Media, Sales, Strategic Planning, Talent Acquisition, Team Building, Workshop Facilitation

Education
Simon Fraser University   2009 — 2009
Career Development Practitioner certificate, Career Development Practitioner

Vancouver Community College   1998 — 2000
Hospitality Management

Experience
Hyatt Regency   December 2010 - Present
Hyatt Hotels  July 2006 - December 2010
Allstar Marketing   December 2005 - July 2006
Dolce International  May 1997 - December 2005

Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Front Office, Property Management..., Rooms Division, Opera, Meeting Planning, Budgets, Revenue Analysis, Resorts, Customer Satisfaction, Inventory Management, Pre-opening, Customer Service, Yield Management, Employee Relations, Event Management, Forecasting, OnQ

Education
St. Thomas Aquinas College   1993 — 1997
Bachelor, Business Administration

Experience
Hyatt Regency   November 2014 - Present
Universal Eyewear   February 2011 - January 2012
Universal Studios  March 2009 - February 2011

Education
Seminole State College of Florida
Associate of Arts (A.A.)

University of Central Florida
Bachelor of Science (B.S.), Interdisciplinary Studies - Commerce & Public Affairs

Experience
The University of Alabama Graduate School  June 2013 - Present
The University of Alabama Graduate School  August 2012 - May 2013
Creative Resource Group (CRG)   September 2011 - December 2011
Creative Resource Group (CRG)   August 2011 - September 2011
St. Mary's University   May 2010 - May 2011
St. Mary's University, Greehey Scholars Program   August 2007 - May 2011
Sales By 5  May 2010 - February 2011
Sales By 5  January 2010 - May 2010
St. Mary's University, San Antonio, TX   April 2009 - May 2010
Hyatt Regency   May 2008 - November 2008

Skills
Event Planning and..., Customer Relations, Organizational and Time..., Time Management, Sales, Marketing, Microsoft Office, Research, Marketing Strategy, Market Research, Microsoft Excel, Non-profits, Event Management, Fundraising, Event Planning, Project Management, Customer Service, Leadership, Microsoft Word, Project Planning, Team Leadership, Teamwork, SPSS, Nonprofits, Management, Business Planning, Budgets, Community Outreach, Data Analysis, Public Speaking

Education
The University of Alabama - Tuscaloosa   2012 — 2013
Master of Science (MS), Marketing

St. Mary's University   2007 — 2011
Bachelor's Degree, Marketing

Experience
Hyatt Regency global contact center   August 2015 - Present
Hyatt Regency   August 2015 - Present

Education
Southern Illinois University, Edwardsville   2010 — 2015
Bachelor's degree

Experience
Bite LLC   June 2015 - Present
Hyatt Regency   May 2015 - September 2015
Vail Resorts  October 2014 - May 2015
Diamond Peak Ski Resort  December 2014 - April 2015
Specialty Sports Venture  May 2014 - August 2014
Vail Resorts  October 2013 - April 2014
Specialty Sports Venture  June 2013 - November 2013
Specialty Sports Venture  June 2012 - May 2013

Skills
Retail, Customer Service, Team Building, Social Media, Cashiering, Microsoft Office, Leadership, Sales, Microsoft Excel, Microsoft Word

Education
Sierra Nevada College   2013 — 2017
B.S. in Business Administration, Global Business Management and Marketing

Air Academy High School   2009 — 2013

Experience
The Jacobs Institute, Inc.   March 2014 - Present
Hyatt Regency   October 2012 - March 2014
Citizens Bank  October 2011 - October 2012
Adam's Mark Hotel  September 2010 - October 2011
Adam's Mark Hotel  February 2009 - September 2010
Neurology Associates of WNY   December 2007 - July 2008

Skills
Catering, Weddings, Tourism, Event Management, Hotel Booking, Event Planning, Front Office, Hospitality, Wedding Coordinating, Menu Development, Fine Dining, Hotel Management, Customer Service, Finance, Microsoft Certified..., NMLS Licensed, Banking, Opera, Convention Services, Public Speaking

Education
State University of New York College at Buffalo   2007 — 2010
Bachelor's degree, Sociology

University of Arizona   2006 — 2007
Business Administration and Management, General

HIghschool

Experience
Techstars  July 2013 - Present
Microventures  July 2011 - June 2013
Hyatt Regency San Antonio  May 2010 - April 2011
School in the Hills  July 2008 - May 2010
The Collegiate Entrepreneurs' Organization of Texas State University   January 2008 - May 2009
Hyatt Regency   May 2008 - August 2008
The Marker Group  May 2004 - September 2007

Skills
Public Speaking, Team Leadership, Business Analysis, Business Networking, Startups, Venture Capital, Start-ups, Start-up Ventures, Strategic Partnerships, Crowdfunding, Start-up Environment, Marketing

Education
Texas State University   2006 — 2010
Finance, Concentration in Entrepreneur Studies

Langham Creek High School   2002 — 2006

Experience
Hyatt Regency   September 2015 - Present
Hyatt Regency Crystal City  July 2015 - September 2015
The Franklin Institute  January 2015 - April 2015
Hyatt Hotels Corporation  June 2014 - August 2014
PCMA  2013 - 2014
Delta Phi Epsilon International Sorority  December 2012 - November 2013
Park Hyatt Beaver Creek Resort & Spa  May 2013 - August 2013

Skills
Event Planning, Event Management, Hospitality, Corporate Events, Meeting Planning, PowerPoint, Microsoft Office, Microsoft Word, Social Media, Customer Service, Microsoft Excel, Facebook, Public Speaking, Advertising, Public Relations, Social Media Marketing, Sports, Sales, Photoshop, Social Networking, Management

Education
Temple University   2011 — 2015
Tourism and Hospitality, 3.4

Ocean Township High School   2007 — 2011
GED, General Studies

Experience
Hyatt Regency   August 2011 - Present

Skills
Customer Service, Hospitality, Food, Catering, Restaurants, Hospitality Management, Hotels, Training, Budgets, PowerPoint

Education
Southern University at New Orleans
Biology, General

Experience
Hyatt Regency   January 2015 - Present
Tupelo Honey Cafe  November 2014 - December 2014
Farmers Restaurant Group / The Farm  August 2013 - November 2014
Bottega Louie Restaurant and Gourmet Market  June 2012 - August 2013
The Cheesecake Factory  May 2010 - June 2012
745 Restaurant Group   November 2008 - May 2010
Flying J  2005 - 2008
US Foodservice  2004 - 2005
Compass Group  2001 - 2004
The Ritz-Carlton Hotel Company LLC  2000 - 2001

Skills
Cost Control, Concept Development, Interviewing, Wine Pairing, Cuisine, Restaurants, FOH, Fine Dining, Culinary, Banquets, Food Cost, Menu Development, Catering, Recipes, Food & Beverage, Restaurant Management, Menu Design, Cooking, Food, Food Service, Hospitality Industry, Guest Satisfaction, Gourmet, Pastry, Wine, Hotels, Pre-opening, Hospitality Management, Food Preparation, Hospitality, Menu Creation, Seafood, Hotel Management, Food Quality, Sanitation, Gastronomy, Guest Service, Hiring, Culinary Skills, New Restaurant Openings, Labor Control, Interviews, HACCP, Menu Costing, Menu Engineering, Culinary Management, ServSafe, Recipe Testing, Food Cost Management, Food Cost Analysis

Education
Santa Barbara City College   1995 — 1997
AS - Cum Laude, Hotel, Restaurant & Culinary

Experience
Hilton Worldwide  August 2014 - Present
Hilton New York  July 2014 - Present
Hilton Worldwide  August 2012 - August 2014
Hyatt Regency   August 2006 - July 2012
Hilton Worldwide  February 2003 - August 2006

Skills
Banquets, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Menu Development, Food & Beverage, Restaurants, Chef

Education
Schiller International London
Master of Business Administration (M.B.A.)

Southern Alberta Institute of Technology

Experience
NAVSUP Weapon Systems Support (NAVSUP WSS)   March 2015 - Present
Constellar Corporation (GUY LAREN)   October 2005 - Present
Hyatt Regency   September 2005 - November 2011

Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Budgets, PowerPoint, Accounting, Outlook, Customer Service, English, Financial Reporting, Research, Windows, Strategic Planning, Financial Analysis, Financial Accounting, Accounts Payable, QuickBooks, Auditing, Account Reconciliation, Accounts Receivable

Education
Temple University - Fox School of Business and Management   2013 — 2014
BS, Accounting

Temple University - Fox School of Business & Management   2011 — 2014
BA, Accounting, 3.80

Experience
Becca Pr  August 2015 - Present
Dash Software, LLC  September 2014 - July 2015
Jane Creative   August 2012 - September 2014
Freelance  March 2014 - August 2014
M Booth  December 2013 - February 2014
WestPoint Home  July 2011 - August 2012
Some Fine Events   2006 - 2012
Hyatt Regency   May 2010 - August 2010
Donna Karan  June 2009 - September 2009

Education
Syracuse University   2007 — 2011
B.S.

Syracuse University
BS

Experience
Hyatt Regency   September 2015 - Present
Hotel Monteleone  April 2012 - September 2015
Hotel Monteleone  October 2011 - April 2012
JW Marriott  March 2011 - July 2011
JW Marriott  August 2009 - March 2011

Skills
Microsoft Office, Opera, Delphi, Sales, Customer Service, Customer Relations, Sales Contracts, Proposal Writing, Technical Writing, Hospitality, Mac OS X, Apple iWork, Manual Photography

Education
Texas State University-San Marcos
Graduated Dual B.A., English (Professional Writing) & History

Experience
Hyatt Regency   April 2015 - Present
Mallo Home Improvement   May 2013 - May 2015
Marks Pizzeria  February 2012 - September 2012

Skills
Management, Start-ups, Customer Service, Sports, Football, Soccer, Inventory Management, Microsoft Office, Microsoft Excel, Microsoft Word, Logistics, Customer Satisfaction, Time Management, Leadership, Inventory Control, PowerPoint, Warehousing, Team Leadership, Operations Management, Sales

Education
St. John Fisher College   2012 — 2013
Currently Attending, Business Management

Honeoye Central School   1999 — 2012
Advanced Regents

Experience
Accolade Fitness   April 2015 - Present
Americorps NCCC  February 2014 - November 2014
Orange County Public Schools  August 2011 - February 2014
Hyatt Regency   June 2012 - August 2013
Orange County Public Schools  August 2011 - January 2012

Skills
Teamwork, Collaboration, Leadership, Public Speaking, Customer Service, Project Management, Management, Curriculum Development, Microsoft Office, Microsoft Excel, Microsoft Word, Community Service, Youth Mentoring, Time Management, Cpr Certified, Data Entry, Tutoring, Recruiting, Event Planning, Weight Training, Stress Management, Presentation Skills, PowerPoint, Social Media, Research, Social Networking, Community Outreach, Communication

Education
University of Central Florida   2013 — 2013
N/A, Sports and Exercise Science

Seminole State College of Florida   2011 — 2012
Associate of Arts (A.A.) , Cum Laude

McKendree University   2010 — 2011
N/a, Undecided

Apopka High School   2006 — 2010
Diploma, Cum Laude

Experience
SpareFoot  August 2011 - Present
Green Monster Solar Energy   June 2010 - June 2011
Green Ambassador Manager   May 2010 - June 2011
Hyatt Regency   June 2004 - April 2010

Skills
Salesforce.com, Sales Management, Inside Sales, Microsoft Office, MS Office Suite, Outlook Express, PowerPoint, word, Word, Excel, Windows 9x, Windows 7, Linux, Opera, Facebook, Leadership, Microsoft Excel

Education
Texas State University   2005 — 2010
B.S.A.S, Sociology

Experience
Hearing & Speech Center of WNY   August 2010 - Present
Erie 1 BOCES  July 2009 - Present
Buffalo Public Schools  October 2008 - Present
Hyatt Regency   October 2007 - Present

Education
State University of New York College at Buffalo   2006 — 2008
Master of Science, Speech-Language Pahology

Experience
Hyatt Regency   March 2013 - Present
Publix  May 2008 - Present

Skills
Management, Customer Service, Retail

Education
University of Central Florida   2010 — 2013
Bachelor of Science (B.S.), Hospitality and Event Management

St. Petersburg College   2008 — 2010
Associate of Arts (A.A.), General Studies

Experience
JT Landscape, Chemical and Fertilizer Specialist   2000 - Present
Hyatt Regency   December 1989 - July 2006
Pleasant Valley Country Club  June 1987 - December 1989

Skills
Turf, Irrigation, Golf, Landscape Maintenance, Lawn Care, Sports, Landscaping, Hospitality

Education
Texas A&M University   1985 — 1987
Soil and Crop Science, Turfgrass Management

Alvin Community College   1984 — 1985

Experience
Hyatt Regency Hill Country Resort and Spa  May 2014 - Present
Hyatt Regency   May 2011 - May 2014
City of Von Ormy   February 2011 - March 2014
Nationwide Insurance  February 2009 - January 2011
USAA  February 2004 - December 2008

Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel, Leadership, PowerPoint, Microsoft Word, Customer Satisfaction, Sales, Event Planning, Training, Data Entry, Team Building, Management, Public Speaking, Research, Team Leadership, Call Center, Call Centers

Education
St. Mary's University   2012 — 2015
Bachelor's degree, Economics

Northwest Vista College   2010 — 2011
Undergrad Studies

Experience
Sales by 5  November 2009 - Present
St. Mary's University   August 2006 - Present
Hyatt Regency   May 2008 - January 2009

Education
St. Mary's University   2006 — 2010
Business, Entrepreneurial Studies

Experience
Hyatt Regency   May 2004 - Present
The Saint Paul Hotel  March 2000 - April 2004

Education
St. Catherine University

Experience
IMD  Producer / Creative DirectorFreight Train Art Studios LLCAugust 2010 - Present
Rokutoys   September 2008 - Present
ImageMovers Digital  2006 - July 2010
Iceblink Studios   2002 - 2006
Freelance  2002 - 2004
Xulu Entertainment   2000 - 2002
Lucasfilm  1997 - 2000
Hyatt Regency   1993 - 1997
Hyatt Regency   1993 - 1997

Skills
Matte Painting, Visual Effects, Storyboarding

Education
San Francisco State University

Experience
Hyatt Regency Houston  March 2010 - April 2011
Hyatt Hotels  July 2006 - March 2010
Hyatt Hotels Corporation  2005 - 2009
Hyatt Regency   September 2005 - July 2006

Skills
Hotels, Revenue Analysis, Hotel Management, Hospitality, Hospitality Management, Rooms Division, Front Office, Hospitality Industry, Banquets, Catering, Convention Services, Hotel Booking, Property Management..., Training, Meeting Planning, Food, Fine Dining, Menu Development, Micros, Opera, Pre-opening, Pre-opening experience, Resorts, Restaurants, Yield Management

Education
University of Houston
Human Resources

San Jacinto College
General Studies

Experience
RBC Capital Markets  December 2013 - Present
Palatine Capital Partners   January 2013 - November 2013
Dominium  2000 - January 2013
Josi May GmbH   August 1998 - June 2000
Portfolio Invest Beratung, Management fuer Immobilien GmbH   October 1997 - February 1998
The Keyes Company  August 1995 - August 1997
Hyatt Regency   June 1989 - November 1990
LBS Immobilien GmbH   September 1988 - May 1989
London Hilton on Park Lane  March 1988 - August 1988
Hilton am Tucherpark   June 1985 - January 1988

Skills
Property Management, Asset Managment, Valuation, Commercial Real Estate, Financial Analysis, Investments, Real Estate, Asset Management, Disposition, Acquisitions, Portfolio Management, Apartments, Dispositions, Residential Homes, Investment Properties

Education
Southern Methodist University - Cox School of Business   1993 — 1995
BBA, Real Estate & Finance, 3.7

Miami-Dade Community College   1990 — 1993
Associate's degree, Business Administration, 3.78

Steigenberger Hotelfachschule - Bad Reichenhall   1984 — 1985
Hotel Management

Chateau Mont Choisi   1982 — 1983
Senior High School & Diploma of French Language of Alliance Francaise

Experience
Road Scholar  2015 - Present
Management Sciences for Health  May 2009 - February 2015
American Renal Associates  February 2015 - 2015
Hyatt Regency   April 2008 - April 2009
JP Morgan Chase  September 2006 - April 2008

Skills
Accounting, Accounts Payable &..., Management, Financial Reporting, Data Analysis, Finance, Microsoft Excel, Hospitality Industry, Government Procurement, Government, Policy Analysis, Employee Training, Leadership, Nonprofits, Financial Analysis, Analysis, Budgets, Microsoft Office

Education
Suffolk University - Sawyer School of Management   2000 — 2004
BSBA, Business Administration, Management and Operations

Pope John XXIII

Experience
Hyatt Regency   August 2013 - Present
Sheraton  July 2011 - August 2013
Whitsunday Apartments on Hamilton Island   February 2011 - May 2011
Embassy Suites San Rafael   November 2008 - October 2010
Hyatt Vineyard Creek Hotel and Spa   June 2003 - September 2008

Skills
Hotels, Hospitality Management, Convention Services, Catering, Hospitality Industry, Front Office, Hotel Management, Banquets, Menu Development, Management, Hospitality, Food & Beverage, Micros, Event Management, Resorts

Education
Sonoma State University   2000 — 2004
BS, Business Administration

Experience
Sheraton Philadelphia University City Hotel   September 2014 - Present
LE MERIDIEN DALLAS by the GALLERIA   November 2012 - April 2014
HEI Hotels & Resorts  September 2004 - December 2012
Crowne Plaza Riverwalk San Antonio   February 2005 - June 2006
NEC  January 1997 - September 2004
Hyatt Regency Irvine  1996 - 1997
Hyatt Regency   1995 - 1996
Manchester Grand Hyatt San Diego  1994 - 1995
Hyatt Regency   1991 - 1994

Skills
Customer Satisfaction, Hospitality, Hotels, Hospitality Management, Hospitality Industry

Education
Texas Southern University   1983 — 1987
Business, Management, Marketing, and Related Support Services

Eillison high school   1982 — 1983

Experience
Wells Fargo Bank  February 2011 - Present
Radisson  July 2010 - December 2010
BJ's Restaurants, Inc.   August 2008 - May 2010
Asian Student Union/Asian American Studies Graduation Planning Committee   February 2005 - May 2009
Asian Student Union  February 2005 - May 2009
Hyatt Regency   July 2005 - December 2008
Challenge School   December 2007 - June 2008
Korea In Media Arts   February 2005 - May 2006

Education
San Francisco State University
Bachelor of Arts, Asian American Studies

Experience
OHSU  November 2012 - Present
Universal Hospital Services  April 2006 - November 2012
Hilton Worldwide  December 2004 - November 2005
Hyatt Regency   October 1998 - May 2002

Skills
Customer Service, Inventory Management, Purchasing, Operations Management, Scheduling, Problem Solving, Supply Chain Management, Excel, Word, Supervisory Skills, Training, Process Improvement, Inventory Control, Forecasting, Customer Satisfaction, Logistics, Vendor Relations, Transportation, Team Building, Cross-functional Team..., Warehousing, Quality Assurance, Outlook, Microsoft Office, Healthcare, Time Management, Managed Care, Commercial Insurance

Education
Central High School

Southern Illinois University, Carbondale

Experience
Hyatt Regency   June 2015 - Present
Hyatt Regency   January 2015 - June 2015
The Disney Store  September 2014 - January 2015
Brio Tuscan Grill  August 2014 - January 2015
Northern Arizona University  2013 - 2015
Saba's Western Wear   July 2010 - September 2014
The Walt Disney Company  August 2012 - January 2013
Subway  May 2008 - August 2008

Skills
Time Management, Management, Sales, Social Media, Customer Service, Teamwork, Selling, Entertainment, Hospitality, Visual Merchandising, Merchandising, Retail Sales, Loss Prevention, Store Management, Retail, Cashiering, POS, Hospitality Management, Front Office, Hotels, Hospitality Industry, Inventory Management, Resorts, Store Operations, Tourism, Event Planning, Hiring, Event Management, Hotel Management, Social Networking, Customer Experience, Guest Service Management, Marketing, Fashion, Cash Handling Experience, Merchandise Planning, Employee Training, Inventory Control, Brand Management, Revenue Analysis

Education
Northern Arizona University
Bachelor's degree, Hotel/Motel Administration/Management

Scottsdale Community College   2013 — 2014
Hospitality Administration/Management

Chandler Gilbert Community College   2010 — 2012
Associates, Business Administration, 3.2

Experience
Hyatt Regency   September 2011 - June 2012
Flairs   October 2010 - February 2011

Skills
Languages, Communication, Computers

Education
Wayne State University   2012 — 2013
Pursuing BA, Political Science and Government

Schoolcraft College   2010 — 2011
Associate's degree, Criminal Justice and Corrections

Experience
Center for Plastic and Reconstructive Surgery  May 2010 - Present
SpringHill Suites by Marriott  May 2005 - April 2013
Amacore Group  March 2008 - June 2009
Hyatt Regency   May 2007 - November 2007

Skills
Customer Service, Computers, Macintosh Applications, Windows, Outlook, FOSSE, Phone Etiquette, Problem Solving, Perfect Care, MacPractice, People Skills, EMR, Microsoft Office, Sales

Education
University of Central Florida   2005 — 2007
Bachelor's degree, Hospitality Management Specializing in Event Management

Seminole Community College   2002 — 2005
Associate of Arts (AA)