Intact Company
Industry: Insurance company
DescriptionIntact Financial Corporation is the largest provider of property and casualty insurance in Canada by annual premiums as of 2017. Formerly an ING Group subsidiary, ING Canada, Intact changed its name from ING Canada to Intact Insurance in 2009. Headquarters: Toronto, Canada Revenue: 8.747 billion CAD (2017) Subsidiaries: belairdirect, Canada Brokerlink Inc., Executives: Martin Beaulieu (SVP, Chief risk officer),
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Intact Employees
Santa Monica College January 2015 - Present
Self Employed September 2014 - Present
The Cadillac Fairview Corporation Ltd. 2011 - 2014
Intact 2010 - 2011
Ellicom 2010 - 2010
SNC-Lavalin 2008 - 2010
FGL Sports Ltd 2008 - 2008
VIA Rail Canada 2003 - 2008
Skills
Blended Learning, Coaching, Instructional Design, Microsoft Office, E-Learning, Training, Instructor-led Training, Organizational..., Change Management, Classroom Training, Project Coordination, MS Project, Applied Behavioural..., Program Planning, Business Performance..., Lectora, Management, Needs Analysis, Project Management, Human Resources, Learning Management..., Strategy, Training Delivery, Analysis, Learning Management, Project Planning, ADDIE, Leadership Development
Education
University of Victoria 2012 — 2014
Certificate in Adult and Continuing Education (CACE), Education
McGill University 2007 — 2008
Comprehensive Project Management, Comprehensive Project Management
Champlain College St-Lambert 1998 — 2000
DEC, Pure and Applied Sciences
Intact December 2014 - Present
Intact October 2014 - November 2014
Fairleigh Dickinson University January 2011 - May 2014
JEMFAM, ZIMBABWE June 2010 - October 2010
Higher Grounds College, Zimbabwe March 2009 - June 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, Accounting, Research, PowerPoint, Financial Analysis, Microsoft Word, Strategic Financial..., Teamwork, Corporate Finance, Public Speaking, Bookkeeping, Strategic Planning, Financial Statements, Tax, Social Media, Financial Reporting, Financial Accounting, Financial Modeling, Time Management, Management, Team Building, Higher Education, Finance, Budgets, Economics, Access
Education
Fairleigh Dickinson University 2011 — 2014
Barchelors in Business Administration, Finance
Association of Certified Chartered Accountants 2009 — 2014
Bachelor of Applied Accounting, Accounting
Nyanga High School 2004 — 2006
High School, Mathematics, Economics, Management of Business and Accounting
Intact September 2015 - Present
Portugal Telecom July 2012 - April 2015
Unijorge September 2011 - October 2013
Magiclink Consultoria TI January 2012 - July 2012
Unijorge May 2011 - September 2011
Networker Telecom February 2008 - September 2011
Networker Telecom May 2006 - January 2008
Skills
Microsoft SQL Server, Operating Systems, C#, Linux, Team Leadership, Photoshop, MS Project, DOS, Java, Microsoft Office, UML, Windows, SQL, ITIL v3 Foundations...
Education
Senai Cimatec 2009 — 2011
Master's degree, Computer Science
Universidade Salvador 2004 — 2008
Bacharel, Ciência da Computação
Conscience Urbaine September 2015 - Present
Intact March 2015 - Present
Skills
Urban Planning, Event Planning, City Management, Community Organizing, Community Development, Research, Nonprofits, Public Speaking
Education
Université de Montréal 2015 — 2017
Master's degree, City/Urban, Community and Regional Planning
Concordia University 2010 — 2013
Bachelor's degree, City/Urban, Community and Regional Planning
Whirlpool Corporation July 2015 - Present
Whirlpool Corporation September 2013 - June 2015
Ivey Business School March 2012 - April 2013
Epsilon Targeting January 2011 - February 2012
Epsilon Targeting September 2009 - December 2010
Epsilon International June 2009 - August 2009
Intact May 2008 - June 2009
Skills
Direct Marketing, Email Marketing, Integrated Marketing, Marketing Strategy, Database Marketing, Marketing Research, Marketing, Account Management, Digital Marketing, Analytics, Campaign Management, Strategic Planning
Education
The University of Western Ontario - Richard Ivey School of Business 2012 — 2013
Master of Business Administration (MBA), Marketing/Marketing Management, General
University of Toronto 2010 — 2010
Certificate in E-business & Web Marketing
University of Toronto 2005 — 2009
Bachelor of Business Administration (BBA), Strategic Management & Marketing
G&K Services May 2014 - Present
Arbonne International May 2012 - May 2014
Intact October 2013 - April 2014
1001 Visages March 2011 - June 2013
Réalisatrice et responsable du montage March 2011 - April 2011
Cégeps en spectacle 2010 - 2011
Journal Point Final 2010 - 2011
Skills
B2B, Sales Prospecting, Business Relationship..., Persuasive Presentation..., Marketing Communications, Marketing, Social Networking, Objection Handling, Cold Calling, Organization &..., Self-confidence, Motivational Speaking, Customer Satisfaction, Listening to customers, Persuasiveness, Asking Questions, Focused Execution, Film Editing, Film, Customer Service, Recruiting, Online Marketing, business development, Strategic Planning, Social Media Marketing, Sales, Business Development
Education
Université du Québec à Montréal / UQAM 2012 — 2015
Études en Marketing, Commmunications, Marketing
Université du Québec à Montréal / UQAM 2011 — 2013
Études en communications, Commmunications, Marketing
Bishop's University 2010 — 2010
Diplôme de perfectionnement en anglais, Anglais, Diplôme
Cégep André-Laurendeau 2009 — 2010
Diplôme d’études collégiales en arts et lettres, profil cinéma, Arts et lettres, profil cinéma, Diplôme d'études collégiales
Intact January 2015 - Present
Costco Wholesale May 2008 - Present
Intact-Novex group insurance July 2014 - December 2014
Grey Power March 2013 - June 2014
belairdirect July 2011 - March 2013
Skills
Insurance, Risk Management, Sales, Customer Service, CRM, Time Management, Microsoft Office, Teamwork, Team Leadership, Leadership, Analysis
Education
Sauder School of Business 2015 — 2019
Urban Land Economics, Economics
University of Toronto 2012 — 2012
Certified Risk Management, Business/Commerce, General
Seneca College of Applied Arts and Technology 2008 — 2012
Paralegal, Law
Seneca College of Applied Arts and Technology 2010 — 2010
Alternate Dispute Resolution, Business/Commerce, General
Intact November 2014 - Present
yourVA October 2013 - Present
Gap Inc. December 2013 - November 2014
David's Bridal December 2012 - December 2013
IKEA Canada March 2012 - December 2013
IKEA Canada January 2011 - March 2012
IKEA Canada May 2008 - December 2010
Procter & Gamble Philippines (Dist.) Inc. September 2007 - February 2008
Skills
Customer Satisfaction, Customer Service, Time Management, Training, Management, Visual Merchandising, Leadership, Recruiting, Sales, Coaching, Hiring, Inventory Management, Loss Prevention, Merchandising, Team Building, Store Operations, Marketing, Store Management, Teamwork, Retail, Communication, Inventory Control, Retail Sales, Employee Training, Customer Experience, Interviews, Microsoft Office
Education
De La Salle University 2003 — 2007
Bachelor of Science (BS), Psychology
SIR Solutions April 2015 - Present
PMI Montreal communauté de pratique excELLE 2014 - 2015
PMI Montreal communauté de pratique excELLE 2014 - 2015
Radio-Canada September 2013 - September 2014
OS4 Techno May 2013 - August 2013
Intact August 2011 - December 2012
FXinnovation June 2010 - June 2011
L-3 Communications MAPPS October 2005 - October 2009
Imperial Tobacco December 2001 - July 2005
HP 1999 - 2001
Skills
Visio, MS Project, Windows, Project Management, ITIL, ERP, Security, XP, Microsoft Office, Microsoft Excel, Active Directory, Analysis, System Administration, IT Management, SharePoint, Integration, PMO, Project Coordination, Business Analysis, SharePoint 2010..., TIMTAM (Tivoli), AS400 system, SAP, Lotus Notes, Problem Solving, Customer Relations, ClaimCenter (Guidewire), JIRA, Google Apps, BMC Remedy Ticketing..., SQL, Intégration, Gestion de projet, Analyste commercial, Management IT
Education
HEC Montréal 2012 — 2015
University, Information Systems and Business Analysis, Certificates
Université de Montréal - HEC Montréal 2008 — 2011
Certificat, Gestion de Projets
HEC Montréal 1991 — 1994
Certificat, Ressources Humaines
Institut Teccart 1983 — 1986
Collegial, Informatique
Intact September 2015 - Present
Intact April 2014 - September 2015
Intact August 2013 - April 2014
Travelers July 2012 - August 2013
Dolden Wallace Folick LLP September 2007 - June 2012
Deacon Spears Fedson Montizambert September 2005 - August 2007
Skills
Claim, Insurance, Underwriting, Property Damage, Professional Liability, Subrogation, Insurance Law, Litigation, Product Liability, Casualty, Mediation, Civil Litigation, Legal Writing, Commercial Litigation, Alternative Dispute..., Litigation Management, Liability, Bad Faith, Claims Management, Construction Law, Personal Injury...
Education
Queen's University 2002 — 2005
LL.B., Law
Simon Fraser University 1997 — 2002
B.A., Political Science
Intact February 2015 - Present
Century Resorts Ablerta Inc. August 2014 - Present
Century Resorts Alberta Inc. February 2013 - August 2014
Gateway Casinos and Entertainment Limited September 2011 - February 2013
Aramark February 2008 - September 2011
Skills
Hospitality, Hospitality Management, Restaurants, Hospitality Industry, Hotels, Food Service, Banquets, Catering, Food & Beverage, Menu Development, Fine Dining, Micros, Hotel Management, Resorts, Culinary Skills, Restaurant Management, Revenue Analysis, Food, Yield Management, Cuisine, Guest Service Management, Front Office, Rooms Division, Wine, Property Management..., Tourism, Banquet Operations, Food Safety, Menu Costing, Recipes, OnQ, MICROS
Education
The University of Lethbridge 2014 — 2017
Bachelor of Management, Business Administration and Management, General
Northern Alberta Institute of Technology 2009 — 2011
Diploma, Hospitality Administration/Management
University of Alberta 2006 — 2009
Economics
Intact June 2014 - Present
Melrose Cafe & Bar 2011 - 2014
Belfor Restoration Group March 2011 - April 2012
Skills
Change Orders, Construction, Construction Management, Project Estimation, Cost Management, Hospitality, Customer Service
Education
University of Calgary 2014 — 2016
Certificate in Professional Management specializing in Construction Management, Construction Management
Fanshawe College 2010 — 2011
Human Behaviour Dipolma, A
Intact February 2015 - Present
Match Marketing Group April 2014 - Present
Le Chateau April 2011 - February 2015
Angles Family Eatery and Pub August 2012 - November 2012
Villa Plaza Kwick Way January 2010 - October 2010
Skills
Customer Service, Social Media, Communication, People Skills, Time Management, Microsoft Excel, Microsoft Word, PowerPoint, Marketing Research, Social Networking, Social Media Marketing, Teamwork, Marketing, Advertising
Education
Nova Scotia Community College 2012 — 2014
Business Administration, Marketing
Intact November 2014 - Present
Intact September 2014 - November 2014
Belairdirect May 2010 - September 2014
Belairdirect June 2012 - November 2012
Aon May 2009 - August 2009
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Lotus Notes, Customer Service, English, Employee Relations, Sales
Education
HEC Montréal 2011 — 2015
Maîtrise ès sciences de la gestion, Gestion des ressources humaines
HEC Montréal 2007 — 2011
Baccalauréat en administration des affaires, Économie appliquée & Gestion des ressources humaines
Intact August 2014 - Present
Intact Financial Corporation January 2011 - August 2014
Intact Financial Corporation 2007 - February 2011
belairdirect / ING Canada 2005 - 2007
belairdirect / ING Canada 2004 - 2005
belairdirect / ING Canada 2003 - 2004
belairdirect / ING Canada 2002 - 2003
Visa Desjardins 2001 - 2002
Desjardins 2000 - 2002
Skills
Leadership, Project Management, Team Building, Management, Insurance, Business Intelligence, Change Management
Education
PMI
PMP certification
Université du Québec à Montréal 2005 — 2010
Certificat
HEC Montréal
Seminar
Collège Bois-de-Boulogne 1995 — 1998
Banque Nationale July 2015 - Present
Banque Nationale April 2013 - July 2015
Banque Nationale August 2011 - April 2013
Fujitsu Canada March 2011 - August 2011
Cogeco Cable inc. March 2008 - February 2011
Banque Nationale October 2007 - February 2008
Novipro June 2005 - June 2007
9184-4068 QUÉBEC INC. September 2000 - June 2005
Demers Beaulne S.E.N.C.R.L. June 1999 - September 2000
Intact February 1998 - June 1999
Skills
Microsoft Exchange, Windows, VMware ESX, BMC Remedy, SQL, vSphere, Blackberry Enterprise..., Coaching, Backup Exec, VMware Workstation, Netbackup, WSUS, ThinApp, McAfee Antivirus, VMware, ITIL, Windows Server, IT Management, IT Service Management, Incident Management, SDLC, Software Documentation, Project Management, SAN, Virtualization, Infrastructure, Active Directory, System Deployment, IT Operations, Management, Integration, Visio, System Administration, Group Policy, Business Process, Business Analysis, Service Management, Service Delivery, DNS, SharePoint
Education
Université du Québec - Télé-université 2007 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Université du Québec - Télé-université 2011 — 2014
Certificat, Administration
HEC Montréal 2010 — 2013
Certificat, Gestion de projets
HEC Montréal 2007 — 2010
Certificat, Leadership organisationnel
IC Formation 2008 — 2009
Formation de 88 heures, Fondamentaux du coaching
College Marsan 1993 — 1994
A.E.C. 1100 heures, Techniques micro-informatique
Intact January 2015 - Present
TEKsystems March 2012 - January 2015
Triton Digital March 2011 - March 2012
www.mate1.com November 2009 - March 2011
Mansef August 2009 - September 2009
PlanBDigital February 2009 - June 2009
TEKsystems March 2008 - January 2009
Alero Technology June 2006 - March 2008
Universidad EAFIT January 2007 - June 2007
PSL January 2004 - August 2005
Skills
XML, JavaScript, Spring, HTML, Databases, XSLT, JUnit, XPath, Java, UML, Scrum, Hibernate, Software Development, Eclipse, Java Enterprise Edition, Grails, Groovy, jQuery, MySQL, JBoss Application Server, Tomcat, SVN, Gradle, Git
Education
McGill University 2010 — 2011
Diploma, Project Management
Universidad Escuela de Administración y Finanzas y Tecnologías 2004 — 2006
Masters, Software Engineering
Universidad Pontificia Bolivariana 1995 — 2001
Bachelor of Science (B.S.), Electrical Engineering
Columbus School 1989 — 1995
highschool
Intact August 2015 - Present
Law, Technology and Entrepreneurship Clinic September 2014 - April 2015
Ontario Court of Justice September 2014 - December 2014
Pro Bono Students Canada September 2013 - September 2014
Community Legal Aid September 2012 - September 2014
Mann Law, Barristers and Solicitors Professional Corporation May 2013 - August 2013
Bell January 2012 - August 2012
City of Ottawa February 2009 - April 2012
Calvin Klein January 2011 - March 2012
Elizabeth Fry Society December 2010 - June 2011
Skills
Legal Research, Legal Writing, Westlaw, Litigation, Family Law, Legal Issues, Civil Litigation, Administrative Law, Policy Analysis, Privacy Law, Community Outreach, Public Policy, Public Speaking, Microsoft Office, Research
Education
University of Windsor 2012 — 2015
Juris Doctor (JD), Law
Carleton University 2008 — 2011
Bachelor of Arts (B.A.), Law and Public Policy
Rick Hansen Secondary School
Intact Foundation February 2015 - Present
Intact 2014 - Present
Precision Communications 1999 - Present
SilverCreek Pre-School 2011 - 2015
McDonald's Restaurants of Canada 2008 - 2014
GO Transit 2003 - 2008
The Bank of Nova Scotia January 1994 - September 1999
Skills
Strategic Communications, Leadership, Public Relations, Corporate Communications, Management, Analytical Skills, Strategy, Entrepreneurship, Marketing, Social Media, Media Relations, Marketing Communications, Social Media Marketing, Project Management, Brand Management, Speech Writing, Team Building, Coaching, Event Planning, Crisis Communications
Education
Institut Francais d'Athenes
DALF, Unit B, French
International School of Dusseldorf
Ryerson University
Bachelor of Commerce, Marketing & International Business
Ryerson University
Certificate, Public Relations
Intact September 2011 - Present
AXA 2006 - October 2011
AXA 2000 - 2006
Compagnie d'assurance Missisquoi October 1995 - January 2000
Legault, Grysole et Associés 1994 - 1995
Skills
•Leadership, Marketing Strategy, Strategic Planning, Product Management, Team Leadership, Online Marketing, Marketing Communications, Customer Acquisition
Education
HEC Montréal 1991 — 1993
M.Sc., Marketing
Université d'Ottawa 1989 — 1991
BCom Spec, Administration
IUT Aix-en-Provence 1987 — 1989
GEA, Gestion des entreprises et des administrations
The Co-operators February 2007 - Present
State Farm January 2005 - February 2007
Freedom 55 Financial April 2003 - January 2005
Intact April 2002 - April 2003
Skills
Commercial Insurance, General Insurance, Insurance, Critical Illness, Term Life Insurance, Property & Casualty..., Disability Insurance, Whole Life, Universal Life, Health Insurance, Retirement, Retirement Planning, Underwriting, Casualty, Fixed Annuities, Liability, Life Insurance, Homeowners, Umbrella Insurance
Education
Algonquin College of Applied Arts and Technology 1999 — 2003
Business - Insurance
Intact October 2012 - Present
Gill Coaching November 2010 - February 2013
Life Time Fitness July 2012 - November 2012
Anytime Fitness September 2010 - June 2012
TORONTO EAST GENERAL HOSPITAL September 2011 - November 2011
University of Western Ontario and Humber College June 2011 - August 2011
Complete Rehab Centre January 2011 - April 2011
Legislative Assembly of Ontario May 2008 - February 2011
University of Guelph-Humber May 2010 - December 2010
Chinguacousy Secondary School September 2006 - August 2010
Skills
Training & Development, Customer Retention, Personal Training, Program Development, Fitness Assessment, Sales Excellence, Public Speaking, Customer Service, Health Education, Fitness, Accountability, Problem Solving, Eye For Detail, Managerial Experience, Sales
Education
University of Guelph 2010 — 2012
Honours, Kinesiology
Humber College 2008 — 2010
Fitness and Health Promotion (Honours)
Intact September 2014 - Present
Intact Financial Corporation April 2013 - September 2014
Intact Financial Corporation November 2011 - April 2013
BI&I April 2009 - November 2011
BI&I 2007 - 2009
Skills
Underwriting, Insurance, Property & Casualty..., Microsoft Office, Commercial Insurance, Equipment Breakdown..., Adult Education, Brokers, Commercial Lines, Liability, Legal Liability, Casualty, Professional Liability, General Insurance, Risk Management, Reinsurance, D, Employment Practices..., Management, Customer Service, Casualty Insurance, Claim
Education
McMaster University 2000 — 2005
B.A Hon, Communications and Health Studies
Intact January 2015 - Present
PM Management July 2014 - Present
TELUS December 2008 - December 2014
Mercer 2005 - 2008
Morneau Sobeco 2001 - 2005
KPMG 1998 - 2001
Sun Life Financial 1991 - 1998
Skills
Change Management, Program Management, Outsourcing, Business Analysis, PMO, Process Improvement, SDLC, Vendor Management, Requirements Analysis, Project Management, Project Portfolio..., Project Delivery, PMP
Education
McGill University 1994 — 1998
Master of Business Administration (M.B.A.), Concentration in Finance, Information Systems and Policy
Université Laval 1987 — 1990
Bachelor's Degree, Actuarial Science
Marianopolis College 1986 — 1987
Diploma of Collegiate Studies (D.E.C.), Concentration in Pure and Applied Sciences
Intact July 1987 - Present
Skills
Underwriting, Risk Assessment, Loss Mitigation, Employee Training, property, Residential Homes, Watercraft, Rentals, Product Management, Training Manuals, Liability, Profitable Growth, Peer Mentoring, Insurance, Property & Casualty...
Education
Insurance Institute of Canada 1988 — 2006
Certified Insurance Professional (CIP), Insurance
British Columbia Institute of Technology 1985 — 1986
Diploma of Technology in Financial Management, Financial management, auditing, taxation and finance
British Columbia Institute of Technology 1983 — 1985
Diploma of Technology in Computer Systems, Programming, marketing, economics, statistics, business communications and systems development
Raymond Chabot Grant Thornton June 2015 - Present
Intact May 2014 - June 2015
CAPREIT August 2012 - April 2014
Fednav Limited June 2010 - January 2011
Vidéotron June 2009 - September 2009
Skills
Financial Accounting, Accounting, Financial Reporting, Microsoft Excel, VBA, Financial Analysis, Teamwork, Microsoft Office, Microsoft Word, PowerPoint, Bookkeeping, Customer Service, Tax, Auditing, English, Accounts Payable, Time Management, Valuation
Education
CPA Order of Quebec 2012 — 2014
CPA, CMA
McGill University 2007 — 2011
Bachelor of Commerce (B.Com.), Double Major in Accounting and Finance
Marianopolis College 2005 — 2007
DEC, Health Science
Picado Consulting INC. 2007 - Present
PBSC Urban Solutions Inc February 2015 - Present
Ericsson January 2014 - February 2015
Aimia Inc October 2013 - December 2013
Triton Digital January 2013 - September 2013
Intact October 2012 - December 2012
PSP Investments June 2012 - September 2012
Aeroplan December 2010 - May 2012
IBM 2007 - 2011
PSP Investments May 2010 - November 2010
Skills
ClearQuest, CVS, Subversion, Virtualization, Bugzilla, ClearCase, Software Configuration..., Configuration Management, Release Management, Linux, Agile, Scripting, VSS, Shell Scripting, Apache, Tomcat, Scrum, Perl, ITIL, Windows, Process Development, CMMI, C++, XML, Deployment, Integration, System Deployment, Agile Methodologies, Eclipse, Testing, Software Project..., SDLC, Software Design, Software Development, Unix
Education
McGill University 1994 — 1998
B.Eng., Computer Engineering
Lemoyne d'Iberville
Intact November 2014 - Present
Nicola Wealth Management May 2014 - November 2014
Intact 2013 - May 2014
Intact, formerly AXA Pacific Insurance 2011 - 2013
AXA Pacific Insurance 2010 - 2011
AXA Pacific Insurance 2009 - 2010
Skills
Analysis, Business Analysis, Risk Management, Process Improvement, Insurance, SQL, Visual Basic, Python, Microsoft Office, Visio, Testing, Requirements Analysis, Full SDLC, Java, JavaScript
Education
Athabasca University
Bachelor of Applied Studies (BAS), Arts and Sciences with Distinction
Trent University
BA, Philosophy / Computer Studies
Université de Sherbrooke September 2015 - Present
Intact July 2009 - 2014
Intact Assurance April 2008 - July 2009
Intact Assurance January 2006 - April 2008
Intact Assurance April 2004 - December 2005
belairdirect 2001 - 2004
belairdirect November 1998 - 2001
FRP groupe conseil 1998 - 1998
Société de développement industriel du Québec 1996 - 1997
Skills
General Insurance, Change Management, Underwriting, Coaching, Brokers, Team Leadership, Claim, Performance Management, Organizational..., Training, Communication, Customer Experience, Customer Satisfaction, Complaint Management, Iso 9000, Team Management, Human Resource..., Human Capital, Diversity & Inclusion..., Insurance, Property & Casualty..., Customer Service, Assurance, Assurance globale
Education
Université de Montréal - HEC Montréal 2011 — 2011
Séminaire intensif en développement organisationnel
Institut d'assurance du Canada
Professionnel d'assurance agréé
Université du Québec - Ecole nationale d'Administration publique 1993 — 1995
Maîtrise en administration publique, Analyse et développement des organisations
Université du Québec à Montréal 1991 — 1993
Baccalauréat, Sciences politiques
Travelers Canada November 2014 - Present
Intact July 2013 - February 2014
Intact Financial Corporation January 2012 - December 2012
DU SOME EDP & Management Consulting Inc. April 2011 - July 2011
Zurich Insurance March 2006 - March 2011
The Dominion of Canada General Insurance Company November 2001 - September 2005
various GTA small businesses May 2000 - November 2001
Zurich Insurance August 2000 - January 2001
Zurich Insurance July 1996 - November 1999
The Citadel General Assurance 1988 - 1996
Skills
Mainframe, Application Development, System Maintenance, JCL, CICS, COBOL, Easytrieve, IBM Utilities, VSAM, MVS, TSO, Fileaid, Endevor, DB2, Programming, Xpediter, IBM Mainframe, Access, Property & Casualty..., z/OS, OS/390, ISPF, VSE, DB2/SQL, Excel, SDSF, Word, Visual Basic, Databases, Microsoft Office, General Insurance, Endeavor, Data Modeling, Requirements Gathering, Requirements Analysis, Systems Analysis, Supra Database, PAXUS / HALCION, Policy Management..., SDLC, Syncsort, User Acceptance Testing, Visio, SPUFI, Microsoft Excel, Microsoft Word, Software Development
Education
Centennial College 1983 — 1986
Business Admin Programmer / Analyst, Business Programming
Intact August 2008 - Present
Hewlett-Packard March 2007 - June 2008
IBM April 2003 - March 2007
IBM Canada Ltd. 2003 - 2007
IBM Software 2003 - 2006
Rational Software July 2000 - April 2003
TEQSIM 1996 - 1999
Skills
ClearQuest, Software Configuration..., ClearCase, Rational Team Concert, Blueprint, Doors Next Generation, Eclipse, HP ALM
Education
École de technologie supérieure 1999 — 2002
Bachelor, Electrical Engineering
Intact March 2015 - Present
Matthews Abogado LLP October 2013 - March 2015
Liblong Digambar Professional Corporation May 2011 - October 2013
Loblaw Companies Limited November 2006 - July 2011
Groia & Company Professional Corporation September 2010 - March 2011
Cassels Brock & Blackwell LLP March 2010 - April 2010
Skills
Keyboarding speed of..., Microsoft Word, Excel..., Data Entry, Outlook, Word, Customer Service, PowerPoint, Microsoft Word, Legal Writing, Time Management, Legal Research, Research, Microsoft Excel, Teamwork, Legal Assistance, Administrative..., Social Networking
Education
Durham College 2008 — 2011
Diploma, Legal Administration Advance Diploma/Law Clerk
Donald A. Wilson
Intact August 2014 - Present
Intact May 2007 - August 2014
Nicholl Paskell-Mede LLP December 2003 - May 2007
Nicholl Paskell-Mede LLP May 2001 - December 2003
Skills
Insurance Law, Civil Litigation, Civil Law, Property & Casualty..., Professional Liability, Personal Injury, Errors & Omissions, Directors & Officers..., Product Liability, Coverage Issues, Settlement Conferences, Insurance Claims, Legal Research, Commercial Litigation, Litigation, Alternative Dispute...
Education
McGill University 1998 — 2002
Bachelor's Degree, Civil law (B.C.L) and Common Law (LL.B), With Distinction
McGill University 1995 — 1998
Bachelor's Degree, Psychology (B.A.), With Honours
Intact May 2015 - Present
Stratergo Inc November 2000 - Present
Loto-Québec December 2012 - March 2015
Desjardins March 2012 - September 2012
National Bank of Canada September 2011 - February 2012
Telefilm Canada January 2011 - August 2011
Transcontinental April 2010 - November 2010
AXA Canada Tech March 2008 - March 2010
National Bank of Canada April 2007 - February 2008
AQIII (Association québécoise des informaticiennes et informaticiens indépendants) September 2005 - August 2007
Skills
Business Analysis, Business Process..., Requirements Gathering, Banking, Process Improvement, Insurance, Telecommunications, Agile Methodologies, E-commerce, Business Intelligence, Project Portfolio..., Internet, Stockbroking, Program Management, CRM, Consulting, f
Education
McGill University 1984 — 1988
Bachelor of Commerce, Finance & International Business
Intact September 2011 - Present
AXA Canada 2011 - 2011
AXA 2007 - 2011
Banque Nationale 2003 - 2007
PricewaterhouseCoopers 1987 - 1997
Skills
Insurance, Accounting, Financial Reporting, Financial Analysis, Strategic Planning, Business Analysis, Business Process..., Budgets
Education
McGill University 1984 — 1987
Bachelor of Commerce (B.Com.)
Cégep de Matane 1982 — 1984
Dec, Sciences pures
McGill University
Diploma in Public Accountancy
Intact February 2014 - Present
Intact Financial Corporation December 2012 - January 2014
Belairdirect December 2010 - January 2013
Belairdirect October 2008 - December 2010
Shoppers Drug Mart September 2007 - October 2008
Shoppers Drug Mart January 2004 - September 2007
Skills
Insurance, Claim, Property & Casualty..., Accident Benefits, General Insurance, Liability, Claims Management, Commercial Insurance, Underwriting, Brokers, Legal Liability, Casualty, Arbitration, Litigation, Casualty Insurance, Mediation, Customer Service, Risk Management
Education
Humber College 2004 — 2007
Business Administration and Marketing, Business and Marketing
Humber College
Intact October 2014 - Present
TELUS August 2012 - April 2014
TELUS May 2012 - August 2012
TELUS Communications 2006 - June 2012
TELUS April 2006 - May 2012
TELUS 2001 - 2011
TELUS 2007 - 2009
TELUS March 2006 - April 2007
Skills
Strategic Planning, Customer Experience, Labor Relations, Coaching, Leadership, Leadership Development, Business, Call Center, Telecommunications, Team Management, Vendor Management, Team Leadership, Change Management, Performance Management, Employee Engagement, Call Centers, Business Development, Training, Strategy, Management, Operations Management, Project Planning, Analysis, Project Management, Business Analysis, Program Management, Business Process..., Process Improvement, Customer Service, Business Strategy, Cross-functional Team..., Business Process
Education
The University of British Columbia 2007 — 2010
Executive Education, Sauder School of Business Managemenet
TELUS Leadership Now program 2006 — 2007
Personal & People Leadership, Building Business Acumen
University of Calgary 1991 — 1994
Police practice & Human rights / Young offenders, & Immigration Law
Mount Royal University 1990 — 1993
General Studies / Criminology
Intact March 2015 - Present
IBM Global Services 1999 - March 2015
Skills
OS/400, HMC, BRMS, Operating Systems, Architecture, Hardware, IBM iSeries, Disaster Recovery, System Administration, Storage, High Availability, IT Management, Architectures, Business Analysis, AIX, ITIL, Security, DS4000, Integration, Lotus Notes
Education
HEC Montréal
Certificat, Informatique pour Gestionnaire
Intact September 2013 - Present
Intact October 2012 - September 2013
Intact October 2011 - October 2012
Smart Choice Realty Inc. August 2008 - September 2011
Skills
Real Estate, Customer Service, Selling, Time Management, Insurance
Education
Humber College 2002 — 2004
Marketing Diploma, Business, Management, Marketing, and Related Support Services
WSP in Canada October 2012 - Present
DG's Millshop July 2011 - September 2012
Theatre Junction/GRAND February 2009 - September 2011
Good Earth Coffeehouse July 2008 - July 2011
Kiewit March 2011 - June 2011
Intact November 2010 - February 2011
DIRTT Environmental Solutions July 2006 - October 2007
Haworth August 2005 - December 2005
Skills
Leadership, Event Management, Customer Service, Sales, Software Documentation, Public Speaking, Marketing, Office Administration, Microsoft Office, Social Media Marketing
Education
Mount Royal College
Certificate, Event Management
Titan Health Services 2012 — 2012
Standard First Aid Certification
CompuCollege School of Business 1997 — 1999
Diploma, Micro Computer Business Applications
PwC Canada July 2015 - Present
Développement international Desjardins March 2015 - June 2015
PwC January 2014 - March 2015
Nature-Action Québec September 2012 - June 2013
PwC June 2012 - August 2012
Intact January 2012 - August 2012
Laboratoire Orthopédique Médicus January 2009 - July 2011
Education
HEC Montréal 2010 — 2012
Diplôme d'études supérieures spécialisées, Comptabilité publique
Université de Montréal - HEC Montréal 2010 — 2014
Bachelor of Business Administration (B.B.A.), Comptabilité - Profil trilingue
University of Adelaide 2011 — 2011
Bachelor's Degree, Administration and accounting
Colegio de Liga, Quito, Ecuador 2008 — 2009
High School, General Science, 12th
Intact December 2014 - Present
ISENCORE Technologies Inc. October 2013 - March 2015
TD October 2012 - December 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada June 2011 - October 2012
Concordia University - John Molson School of Business May 2010 - May 2011
eCarpetGallery.com May 2010 - August 2010
Club Sportif MAA September 2009 - May 2010
The John Molson School of Business Case Competition September 2009 - January 2010
ICE.com February 2004 - May 2009
Ice.com and Diamond.com 2004 - May 2009
Skills
HTML, Dreamweaver, PHP, Flash, VBA, Affiliate Marketing, Java, C++, E-commerce, Web Analytics, Google Analytics, SEO, SEM, Analytics, Google Adwords, Online Advertising, PPC, Market Research, Project Management, Marketing Strategy, Business Analysis, Management, Strategy, CRM, Entrepreneurship, Leadership, Competitive Analysis, Email Marketing, Marketing
Education
Concordia University 2009 — 2012
Master of Business Administration (M.B.A.)
McGill University 2000 — 2003
Bcom
Intact February 2014 - Present
Randstad May 2013 - January 2014
Clear Environmental Solutions July 2012 - September 2012
AGAT Laboratories July 2011 - July 2012
University of Calgary June 2010 - September 2010
Skills
Renewable Energy Systems, Office Administration, Renewable Energy, Environmental Science, Microsoft Office, Program Management, Invoicing, Auditing
Education
University of Calgary 2005 — 2010
Natural Science, Energy Science
National Sport School
Mount Royal College 2012 — 2013
Open Studies
Yoga Passage 2013 — 2014
Yoga Teacher Training, Yoga Teacher Training/Yoga Therapy
Intact May 2015 - Present
Belairdirect October 2012 - Present
Belairdirect September 2010 - October 2012
Belairdirect July 2009 - September 2010
Belairdirect September 2007 - July 2009
Skills
General Insurance, Coaching, Insurance, Team Leadership, Microsoft Word, Microsoft Excel, Change Management, Strategic Planning, Customer Service, Team Management, Training, Human Resources, Organizational..., Performance Management, Service client, Formation
Education
Université de Montréal - HEC Montréal
Certificat en gestion des ressources humaines, Développement des ressources humaines
Université du Québec à Montréal / UQAM 2001 — 2005
Baccalauréat, Administration des affaires-Hôtellerie restauration
Institut d'assurance 2009 — 2014
Professionnel d’assurance agréé (PAA), Assurances, En cours
Autorité des marchés financiers 2007 — 2007
Permis d'agent d'assurance des particuliers, Assurance
Intact November 2014 - March 2015
Caisse de dépôt et placement du Québec April 2014 - November 2014
TD December 2013 - March 2014
Standard Life May 2013 - November 2013
VMD Desjardins January 2013 - February 2013
Hydro Québec July 2012 - December 2012
Desjardins October 2011 - May 2012
Homewood Health January 2011 - June 2011
IMS Brogan October 2010 - January 2011
Hospitalis 2010 - 2010
Skills
Scrum, SQL, Quality Center, Software Quality..., XML, Microsoft SQL Server, Quality Assurance, Requirements Analysis, JIRA, .NET, VBScript, Oracle, Business Analysis, Java, JavaScript, Linux, Selenium, Test Management, Project Management, Microsoft Office, HTML, Customer Service, Change Management, Program Management, Windows, TIBCO iProcess, Visual Studio Team..., J2EE Application..., CSS, HP Unified Functional..., TIBCO General Interface, ATG Commerce, SOAP UI Pro, Analyste commercial, Gestion de projet, Assurance qualité, Assurance qualité..., HP Quality Center
Education
University of Colorado at Colorado Springs 2001 — 2001
Associate of Science (A.S.), Computer Programming
International Institute of software testing 1999 — 1999
Testing Methodology, Quality Control Technology/Technician
Carleton University 1991 — 1996
Associate's degree, Computer Technology/Computer Systems Technology
Tim Hortons October 2012 - Present
PwC February 2010 - October 2012
Intact May 2009 - February 2010
Centennial College January 2009 - April 2009
AMEC August 1998 - October 2008
Canadian Public Relations Society, Toronto 1997 - 1998
Ernst & Young 1987 - 1998
Skills
Corporate Communications, Media Relations, Internal Communications, Marketing Communications, Public Relations, Strategy, Social Media, Crisis Communications, Communications Planning, Event Management
Education
Carleton University
B.J, Journalism
Humber College
Ryerson University
Certificate, Marketing Management
Western University
B.A., English/History
Intact January 2014 - August 2015
SaskTel International December 2012 - November 2013
Hewlett-Packard June 2008 - July 2012
HP Enterprise Services (formerly EDS Canada) May 1991 - May 2008
Skills
Java, J2EE, Struts, Spring, Hibernate, Servlets, JSP, JDBC, EJB, JNDI, JUnit, Log4j, JavaScript, XML, HTML, Python, SQL, Weblogic Portal, Liferay, Oracle, DB2, MySQL, Microsoft SQL Server, PL/SQL, Weblogic Application..., WebSphere Application..., Tomcat, Weblogic Service Bus..., Apache HTTP Server, IBM HTTP Server, Subversion, CVS, StarTeam, ClearCase, VSS, Eclipse, Ant, Windows, Unix, Linux, Sun Certified Java..., Sun Certified Java..., Weblogic, Java Enterprise Edition, SOAP, JMS, UML, SOA
Education
University of Toronto
Honours Bachelor of Science, Computer Science: Artificial Intelligence Specialist
Centennial College
Diploma, Programmer/Analyst Co-op Program
Intact November 2014 - Present
Carrier Enterprise 2011 - 2014
Carrier Corporation 2006 - 2011
HBC-HOME OUTFITTERS/DECO DECOUVERTE 2005 - 2005
HBC-HOME OUTFITTERS/DECO DECOUVERTE 2003 - 2005
Thermor-Pacific (Groupe Atlantic) 2000 - 2003
CHAMBRE DE COMMERCE ET D'INDUSTRIE D'EURE ET LOIRE 1999 - 2000
Skills
Marketing Communications, Marketing Strategy, Brand Management, Direct Marketing, Social Media, Social Media Marketing, Marketing Management, Marketing Research, Product Marketing, Market Research, Market Planning, Advertising, SEM, Product Launch, Leadership, Google Analytics, Event Management, Metrics Reporting, SEO, Photoshop, Marketing plans, Websites, Online Marketing, Medias, InDesign, Prezi, Budget Management, Mentoring, B2B & B2C Marketing, Governance, Marketing
Education
HEC Montreal 2011 — 2013
DESS, MARKETING & COMMUNICATION, 2e cycle universitaire
Université Charles de Gaulle-Sciences humaines, Lettres et Arts (Lille III) 1995 — 1998
MAITRISE, INFORMATION ET COMMUNICATION (IUP Infocom)
Intact Financial Corporation October 2013 - Present
Intact 2013 - 2014
IBM Global Services January 2000 - July 2013
TD November 2012 - April 2013
SaskTel March 2012 - September 2012
Viterra February 2012 - April 2012
Western Union July 2011 - October 2011
TD July 2010 - April 2011
Great-West Life Assurance Co Winnipeg, Manitoba December 2009 - April 2010
IBM Global Business Services April 2009 - January 2010
Skills
WebSphere Portal, Lotus Connections, DB2, IT Asset Management, Sametime, Infrastructure, IT Strategy, Enterprise Architecture, Datastage, AIX, Business Process, Lotus Domino, WebSphere Application...
Education
Minia University 1970 — 1975
Bsc, Mechanical Engineering
Intact July 2015 - Present
Yellow Pages / Pages Jaunes – Canada February 2015 - Present
Scrum User Group Montreal January 2009 - Present
Belaltech Inc. May 2007 - Present
R3D September 2014 - December 2014
Desjardins March 2014 - August 2014
Desjardins July 2011 - January 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada February 2011 - June 2011
Source Evolution November 2010 - December 2010
Videotron January 2010 - October 2010
Skills
Scrum, Agile, Agile Project Management, Confluence, JIRA, Software Development, Application Architecture, Java, J2EE, Web Applications, Test Driven Development, Web Services, SQL, Deployment, UML, SOA, Websphere, EJB, Tomcat, Eclipse, Spring, Struts, AJAX, Apache, Business Process, Weblogic, DB2, Subversion, XML, PL/SQL, JSP, Web Development, SQL Server, MySQL, Ant, JDBC, Hibernate, JSF, Unix, RAD, JavaScript, RUP, Linux, SOAP, EVM, Rally, Team Management, Git, Agile Methodologies, Java Enterprise Edition
Education
1989 — 1995
Engineer, Computers and Information systems
Towers Watson May 2014 - August 2014
Towers Watson September 2013 - December 2013
Intact January 2013 - May 2013
Intact May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Data Analysis, Microsoft Word, R, C++, Morningstar, Actuarial Science, SAS, Axis, Bloomberg Terminal
Education
Concordia University 2011 — 2015
Bachelor of Science (B.Sc.), Actuarial Mathematics/Finance, CGPA: 4.16/4.30
National University of Singapore 2014 — 2014
Student Exchange Program
California State University-Long Beach 2012 — 2012
Student Exchange Program
Champlain College St-Lambert 2009 — 2011
Diplôme d'études collégiales, Sciences pures
FitMomsInspired July 2015 - Present
Intact July 2015 - Present
PASSBLOG June 2012 - August 2014
Intact Insurance October 2011 - June 2014
Benecaid Health Benefit Solutions March 2009 - August 2011
Skills
Claim, Outlook, Lotus Notes, Customer Service, Microsoft Excel, General Insurance, Microsoft Office, Microsoft Word, Fitness, Facebook, Social Networking, Editing, Entrepreneurship, Business-minded, Leadership, Event Planning, Training, Team Building, Social Media, Time Management, Interviews, Marketing, Social Media Marketing
Education
Humber College 2015 — 2017
Business, Management, Marketing, and Related Support Services
Seneca College of Applied Arts and Technology 2007 — 2009
Westview Centennial Secondary 2004 — 2007
Business
Intact August 2013 - Present
Crowne Plaza Chateau Lacombe November 2011 - August 2013
Crowne Plaza Chateau Lacombe February 2007 - October 2011
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Food & Beverage, Hospitality, Catering, Customer Service, Tourism, Yield Management, Banquets, Customer Satisfaction, Resorts, Revenue Analysis, Rooms Division, Pre-opening, Event Management, Front Office, Menu Development
Education
Grant Macewan College
EY August 2015 - Present
Aon Risk Solutions September 2014 - December 2014
Intact January 2014 - April 2014
Mathematics and Statistics Student Association September 2013 - April 2014
Acadam January 2011 - March 2014
Aon Hewitt May 2013 - August 2013
Education
Concordia University 2012 — 2015
Bachelor of Science (B.Sc.), Actuarial Mathematics, With Great Distinction
Collège André-Grasset 2009 — 2011
Diplôme d'étude collégiales, Sciences pures
Desjardins Financial Security Life Assurance Company September 2014 - Present
Intact September 2011 - 2014
AXA Canada Tech January 2010 - August 2011
AXA Canada Tech January 2009 - January 2010
AXA Canada January 2006 - January 2009
AXA Canada Tech January 1998 - January 2006
AXA January 1996 - January 1998
AXA January 1994 - January 1996
AXA Bank Europe January 1990 - January 1994
Sema Group January 1986 - January 1990
Skills
PMO, PMP, Team Management, ITIL, Business Analysis, Leadership, Six Sigma, CMMI, Project Management, Web Analytics, Analysis, Project Portfolio..., Agile Methodologies, DES, Cross-functional..., Software Development..., Business Intelligence, Informatique..., Gestion d'équipe, Gestion de projet, Analyses, Gestion de portefeuille..., Méthodes agiles, Statistiques web, Analyste commercial
Education
Institut national des Sciences appliquées de Rennes 1981 — 1986
ingénieur, Genie Civil
Certification de gestion de projets du PMI
Certification Black Belt Six Sigma
Intact November 2014 - Present
CGI September 2012 - November 2014
Desjardins October 2011 - July 2012
CGI October 2009 - October 2011
CGI January 2008 - October 2009
CIBC 1990 - 2008
Skills
IT Service Management, ITIL, IT Operations, Service Desk, Information Technology, Change Management, Management, Technical Support, Consulting, IT Strategy, IT Management, IT Outsourcing, Infrastructure..., Disaster Recovery, Governance, Service Delivery, Vendor Management, Incident Management, Data Center, Service Management, Management Consulting, Infrastructure, Process Improvement, Team Leadership
Education
Loyalist College 2006 — 2007
ITIL Practioner, Information technology
College Letendre
Pink 15 conference
belairdirect December 2014 - Present
Intact April 2014 - November 2014
Intact Financial Corporation April 2011 - April 2014
Web 4 Reality January 2009 - April 2011
MDG Computers March 2006 - December 2008
Skills
Financial Analysis, Financial Reporting, Financial Accounting, Corporate Tax, Corporate Finance, Insurance, Commercial Insurance, Property & Casualty..., Umbrella Insurance, General Insurance, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Cost Accounting, Cost Management, Tax, Income Tax, Tax Preparation, Tax Accounting, Tax Advisory, Tax Law, Tax Returns, Business Analysis, Business Strategy, Business Intelligence, Process Improvement, Analysis, Strategic Financial..., Financial Risk, Finance, Underwriting, Bank Reconciliation, Auditing, Cash Management, Employee Benefits, Brokers, Time Management, Financial Statements, Risk Assessment, Credit, Property, Liability, Investments, Financial Modeling, Mutual Funds, Banking, Mergers, Financial Services, Access
Education
Ryerson University 2006 — 2010
Bachelor of Commerce (BCom), Accounting and Finance
Sheridan College 2002 — 2005
Diploma with Honours, Business Administration Accounting Program
Intact May 2012 - Present
Garage Clothing September 2009 - September 2014
Skills
Public Speaking, Teamwork, Time Management, Microsoft Office, Social Networking, Social Media, Leadership, Team Leadership, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word
Education
Acadia University 2011 — 2015
Bachelor of Business Administration (BBA), Employment Relations
Intact August 2015 - Present
SDA3 May 2013 - July 2015
Groupe SDA.3 September 2010 - April 2013
Pénéga October 2009 - September 2010
Skills
Web Design, Graphic Design, Adobe Creative Suite, Wordpress, InDesign, Illustrator, Typography, Logo Design, Photoshop, Advertising, Flash, Adobe Acrobat, Photography, Mac, Social Media Marketing, Social Media, Layout, Dreamweaver, Art Direction, CMS, Graphics, Branding & Identity, Illustration, User Experience, WordPress, Réseaux sociaux, Publicité, Marketing social
Education
Concordia University 2007 — 2009
Major, Design Major
Université de Sherbrooke 2003 — 2007
Baccalauréat, Communication, rédaction et multimédia
Intact May 2015 - Present
Scotiabank January 2012 - May 2015
BMO Financial Group November 2010 - January 2012
Broadridge August 2007 - November 2010
Automatic Data Processing August 2005 - August 2007
Celestica April 2004 - August 2005
Skills
Java, J2EE Architecture, Websphere, Open Source Software, Middleware, SOA, oracle, DB2/SQL, C++, Risk Management, Multithreading, Web Services, AOP, Commercial Banking, ETL, PL/SQL, Autosys, Credit Risk, Unix Shell Scripting, Derivatives, J2EE, Distributed Systems, Object Oriented Design, Relational Databases, Spring, Ant, Hibernate, JUnit, JNDI, iBatis, Sybase, JMS, Struts, DB2, JDBC, UML, EJB, XML, SOAP, Design Patterns, Agile, Oracle, Java Enterprise Edition, Spring Framework, JBoss Application Server, Agile Methodologies, SDLC
Education
Northeastern University (CN)
Bachelor's Degree, Engineering Science
University of Toronto
Bachelor's Degree, Computer Science
407 ETR July 2015 - Present
Griffin Delivery Systems April 2009 - Present
Intact May 2014 - June 2015
Moksha Yoga April 2014 - January 2015
Canada Border Services Agency May 2012 - April 2014
Wikimedia Foundation December 2011 - April 2012
Education
Centennial College 2013 — 2014
Public Relations and Corporate Communications
University of Western Ontario 2009 — 2013
Bachelor of Arts
Intact June 2015 - Present
The Economical Insurance Group / Western General Division June 2009 - June 2015
Federation Insurance 1994 - 2006
Skills
Commercial Lines, Commercial Insurance, Property & Casualty..., Farm / Agri Commercial..., New Business Development, Business Development, Training, Umbrella Insurance, Inland Marine, General Insurance, Brokers, Insurance, Liability, Legal Liability, Casualty, Underwriting, Professional Liability, D&O, Claims Handling, Surety Bonds, Liability Analysis, Marine Insurance, Whole Life, Errors & Omissions, Employment Practices..., Disability Insurance, Claims Resolution, Excess, Indemnity, Homeowners, Financial Risk, Claim, Personal Lines Auto, Term Life Insurance, Claims Management, Construction Insurance, Life Insurance, Litigation Management, Directors & Officers..., Health Insurance, Critical Illness, Risk Management, Employee Benefits, Excess & Surplus Lines, Actuarial Science, Insurance Brokerage, Property Claims, Reinsurance, Workers Compensation, Subrogation
Education
Brock University
BA, Business Admin. / Economics
Insurance Institute of Canada
CIP with Honours
Intact August 2015 - Present
belairdirect / Intact September 2014 - August 2015
Intact September 2013 - September 2014
Superex Ltd. May 2013 - September 2013
Shoppers Drug Mart August 2008 - July 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, OPUS, Lotus Notes, Insurance, Claims Handling, Auto Claims, Legal Letters, Office Administration, Database Administration
Education
Ryerson University 2008 — 2012
School of Social Work, Community Health Services/Liaison/Counseling
Intact 2011 - Present
AXA Assurance 2010 - 2011
AXA Canada 1999 - 2010
AXA Canada 1994 - 1999
Education
Concordia University 1990 — 1993
Bachelor of Science (B.Sc.), Actuariat
Intact December 2014 - Present
Intact February 2010 - December 2014
Skills
General Administration, Customer Service, Event Planning, Time Management, Human Resources, Insurance, Teamwork, Organization Skills
Education
Lakehead University 1998 — 2002
Bachelor of Education (BEd), English Literature (British and Commonwealth)
Lakehead University 1998 — 2002
Bachelor of Education (BEd), English Language and Literature, General
Intact October 2013 - February 2015
Intact September 2012 - November 2013
Intact April 2010 - September 2012
CGI April 2009 - April 2010
International Air Transport Association (IATA) May 2003 - October 2008
Bombardier Aerospace October 2002 - April 2003
Skills
ITIL v3 Foundations..., CompTIA A+ Certification, Team Leadership, System Administration, Management, Recruiting, Product Development, VPN, Linux, Windows Server, Security, Hardware, Troubleshooting, Operating Systems, Software Documentation, Technical Support, Computer Hardware, Business Analysis, Information Technology, Process Improvement, Integration, Strategy, IT Service Management, Analysis, Project Management, Business Process, ITIL, Change Management, IT Management, Training, Customer Service, CRM, Service Delivery, Business Intelligence, System Deployment
Education
Herzing College 2001 — 2002
Associate's Degree, Information Technology. Networks and microcomputers, DEP
Concordia University 1997 — 1999
Mathematics and Statistics (2 years of a 3 year program), Science
Vanier College 1994 — 1997
DEC in Social Science
Intact February 2009 - July 2015
Fluor Corporation February 2008 - January 2009
Bantrel March 2006 - February 2008
RBC June 2005 - March 2006
Scotiabank January 2004 - June 2005
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Procurement, Management, Contract Management, Time Management, Contract Negotiation, Sales
Education
Royal Roads University 2014 — 2016
Master of Business Administration (MBA), Executive Management
Brock University 1997 — 1999
Bachelor of Arts (B.A.), Economics
McMaster University 1990 — 1991
General Studies
Intact May 2015 - Present
Prep101 June 2015 - Present
TransUnion January 2014 - April 2015
McMaster Actuarial Society April 2013 - April 2015
McMaster Consulting Association September 2012 - August 2014
McMaster University September 2012 - April 2013
Skills
Time Management, Microsoft Office, Critical Thinking, Leadership, Research, Project Management, Management, Mathematics, Teamwork, R, PowerPoint, Microsoft Excel, Microsoft Word, Statistics, Data Analysis, Teaching, Access, Public Speaking, Project Managing, Mathematical Statistics, Sales, SAS, SAS programming, SQL, Programming, Data Mining, VBA
Education
McMaster University 2011 — 2016
Bachelor’s Degree, Actuarial & Financial Mathematics Co-op
Intact July 2015 - Present
salem manor February 2011 - January 2015
Skills
Microsoft Word, PowerPoint, Outlook, Teamwork, Microsoft Excel, Event Planning
Education
NorQuest College 2014 — 2015
Administrative Assistant
Intact February 2015 - Present
Tekevinc Corporation May 2011 - Present
Red Wolf Online January 2014 - January 2015
Sun Life Financial 2012 - 2013
Sun Life Financial 2011 - 2012
Manulife Financial 2009 - 2011
Manulife Financial 2006 - 2010
Manulife Financial 2005 - 2006
Manulife Financial 2003 - 2005
Manulife Financial 2000 - 2003
Skills
Business Analysis, Program Management, Vendor Management, IT Strategy, Strategy, Project Management, ITIL, Management, IT Operations, SDLC, Risk Management, Cloud Computing, Disaster Recovery, Project Delivery, Integration, Service Delivery, Business Transformation, Information Technology, IT Management, Leadership, PMO, Requirements Analysis, Project Portfolio..., Management Consulting, Software Development, Consulting, Enterprise Software, Data Warehousing, Project Planning, Grid Computing, Customer Service, CRM, PMP, Governance, Business Process..., Outsourcing, Cross-functional Team..., Resource Management, Business Intelligence, Customer Relations, Applications and..., Resources Management, Road Map Development, Application Portfolio..., Actuarial Transformation, IT Service Management, Change Management, Team Leadership, Business Process, Software Project...
Education
York University - Schulich School of Business 2005 — 2008
MBA
Project Management Institute 2005 — 2005
PMP
Ryerson University 2003 — 2005
Certificate
Universidad La Salle, A.C. 1990 — 1995
(BSCS)
Intact June 2012 - Present
Intact February 2009 - July 2012
Intact December 2005 - February 2009
Skills
Customer Service, Public Speaking, IT Management, IT Service Management, Program Management, Production Support, IT Hardware Support, Integration, Service Delivery, SDLC, Management, Software Development, Business Analysis, Enterprise Architecture, Requirements Analysis, IT Strategy
Education
Northern Alberta Institute of Technology 1999 — 2002
Computer Systems Technology (CST, SDLC, C++, VB, Business
University of Alberta 1994 — 1999
Bachelor of Science (BSc), Biological Science Major, Physical Science Minor
University of Alberta 1994 — 1999
Bachelor of Education (BEd), Secondary Education
Intact May 2015 - Present
Canadian Direct Insurance May 2012 - May 2015
Canadian Direct Insurance May 2008 - June 2012
Budget Car and Truck Rental July 2000 - January 2008
Skills
Claims Management, Liability, Automobile Liability, Claim, Casualty, Liability Analysis, Claims Handling, Negotiation, Litigation Management, Claims Resolution, Indemnity, Accident, Claim Investigation, General Insurance, Insurance, Subrogation, Legal Liability, Property Damage, Claims Investigations, Mediation, Large Loss, Casualty Claims, Adjusters, Torts, Automobile Accidents, Personal Lines Auto, Property Claims, Underwriting
Education
School of Oriental and African Studies, U. of London 1997 — 1998
Master's degree, International relations and diplomacy
The University of British Columbia 1994 — 1997
Bachelor's degree, Political science
Intact May 2015 - Present
Intact Financial Corporation August 2012 - March 2014
Shoppers Drug Mart January 2011 - August 2012
Skills
Accounting, PowerPoint, Microsoft Excel, Microsoft Word, SAP, Oracle E-Business Suite, IFRS, Insurance
Education
HEC Montréal 2015 — 2017
D.E.S.S., CPA - Professional Accounting
HEC Montréal 2012 — 2015
Bachelor's Degree, Business administration
Johannes Kepler Universität Linz
Bachelor's Degree, Business/Commerce, General
Intact January 2013 - Present
Northbridge Insurance January 2011 - January 2013
Commonwealth Insurance Company January 2006 - January 2011
Commonwealth Insurance Company January 2001 - January 2006
Lombard Insurance January 1996 - January 2001
Lombard insurance January 1992 - January 1996
Skills
Insurance, Casualty Insurance, Property, Commercial Insurance, Underwriting, General Insurance, Liability, Inland Marine, Risk Management, Brokers, Claim
Education
McGill University 1988 — 1992
Bachelor's Degree, Economics
JLL December 2014 - September 2015
Intact September 2014 - November 2014
TD Insurance 2010 - 2012
TD Insurance 2002 - 2012
YCC75 2008 - 2010
Friendly Computers Inc 2000 - 2002
Vaslov Shipping 1989 - 1999
Bureau of Information Technology Studies 1988 - 1989
Skills
Project Planning, Project Management, Space planning, Office Administration, Facilities Management, Time Management, Move Management, People Skills, Customer Service, Team Leadership, Microsoft Excel, Microsoft Word, Event Planning, Problem Solving, Team Building, Budgets, Coaching, Floor Plans, AutoCAD, Training, Procurement, Management, Microsoft Office
Education
University of Mumbai 1983 — 1988
Bachelor's degree, Eletronic Instrumentation
Ryerson University
Ryerson University
belairdirect February 2015 - Present
Intact March 2014 - February 2015
The Mint Agency August 2013 - November 2013
The University Club at Queens September 2011 - April 2013
Jevco Insurance Company May 2010 - August 2010
Orkin/PCO Services Corporation May 2009 - August 2010
York Fire & Casualty Insurance Company February 2009 - May 2009
Verbeek and Verbeek September 2008 - January 2009
Skills
Political Science, Politics, Public Policy, Policy Analysis, Research, Public Speaking, International Relations, Legislative Relations, Grassroots Organizing, Community Outreach, Microsoft Office, Foreign Policy, PowerPoint, Government, Social Media, Non-profits, Microsoft Excel, Public Relations, Nonprofits, Customer Service, Volunteer Management
Education
Queen's University 2009 — 2013
Bachelor of Arts Honours (B.A.H.), Political Studies
Intact July 2015 - Present
SSQ Groupe financier Financial Group February 2015 - July 2015
Facilité Informatique June 2012 - July 2015
SAQ April 2014 - February 2015
Videotron June 2012 - October 2014
Intact Financial Corporation February 2011 - June 2012
Intact Financial Corporation April 2009 - February 2011
Skills
IAM, ITIL, Active Directory, Visio, Business Analysis, Lotus Notes, IT Management, Security, Crystal Reports, Windows, MS Project, Oracle, Identity and Access..., ITIL Certified, Windows 7, SQL, Business Objects, Oracle Identity..., CA Identity Manager, CA Identity Governance
Education
HEC Montréal 2002 — 2005
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
École Polytechnique de Montréal 2000 — 2002
ArcelorMittal September 2015 - Present
Intact September 2014 - July 2015
ArcelorMittal October 2013 - May 2014
TD September 2012 - July 2013
Tata Communications 2008 - November 2011
Tata Communications 2005 - 2007
Oberthur Jeux et Technologies August 2003 - 2004
Bell 1990 - 1997
Skills
Microsoft Office, Oracle, Supervisory Skills, Financial Analysis, Client Relationship..., Team Leadership, Telecommunications, SOX, Contract Management, Budget Management, SAP, Annual Budgets, Budgets, Account Management, Strategy, Management, Sarbanes-Oxley Act, Analysis
Education
Concordia University
Bachelor of Commerce, Finance
CSI 2003 — 2003
Canadian Securities
JFK
Intact February 2015 - Present
RBC Insurance May 2014 - September 2014
TD September 2013 - December 2013
PepsiCo Canada January 2013 - April 2013
News Marketing Canada February 2010 - May 2011
Ryerson University August 2006 - September 2008
Greenwich Associates September 2003 - August 2006
Skills
Market Research, Advertising, Social Media, Marketing Communications, Marketing Strategy, Social Media Marketing, Customer Insight, Marketing, Direct Marketing, Online Advertising, Account Management, Marketing Research, Relationship Marketing, Sales, Integrated Marketing, Canadian Securities..., Consulting, Event Planning, Strategy
Education
McMaster University 2012 — 2014
Master of Business Administration (M.B.A.), Deans Honour List
EDHEC Business School 2014 — 2014
Master of Business Administration (M.B.A.), Finance
McGill University 2011 — 2012
French for Professional Communication
Ryerson University 2004 — 2009
Bachelor of Commerce (B.Com.), Marketing
Intact September 2015 - Present
Intact Insurance November 2009 - September 2015
Intact Financial Corporation May 2007 - November 2009
Skills
Property & Casualty..., Casualty, Commercial Insurance, Insurance, Life Insurance, General Insurance, Reinsurance, Claims Management, Underwriting, Claim, D&O, Professional Liability, Brokers, Commercial Lines, Fixed Annuities, Umbrella Insurance, Health Insurance, Risk Management, Liability, Legal Liability, Employment Practices..., Excess, Homeowners, Surety Bonds, Term Life Insurance, Inland Marine, Disability Insurance
Education
Ivey Business School at Western University 2008 — 2010
MBA, Business
Intact October 2014 - Present
WWC December 2000 - Present
Desjardins 2011 - September 2014
TD Bank Group 2004 - 2011
Skills
PMP, ITIL, SAP ERP, PMO, Business Analysis, Infrastructure, JD Edwards, Project Management, MS Project, Requirements Analysis, Solution Architecture, Project Portfolio..., Team Leadership, Business Process, Integration, SAP, Process Improvement, Program Management, PMI, Scrum, Architectures, Business Process..., IT Strategy, Enterprise Architecture, Change Management, Software Development, Project Planning, Microsoft Project, Management, SDLC, Business Intelligence, Software Project..., PMBOK, Agile Methodologies, Project Delivery, FileNet
Education
HEC Montréal 1996 — 1997
MBA, Finances
University of Toronto 1985 — 1989
BASc, Engineering
Séminaire St-François
Intact Financial Corporation May 2015 - Present
Intact June 2014 - Present
Intact Financial Corporation December 2013 - June 2014
Milbank, Tweed, Hadley & McCloy LLP October 2008 - February 2013
Torys LLP July 2007 - August 2007
Milbank, Tweed, Hadley & McCloy LLP May 2007 - June 2007
Canadian Jewish News September 2001 - September 2005
Skills
Tax Law, Executive Compensation..., Legal Research, Drafting Agreements, Corporate Law, Contract Negotiation, Renewable Energy Credits, Finance
Education
McGill University 2005 — 2008
BCL/LLB
University of King's College 2001 — 2005
Honours Bachelor of Arts, Philosophy and Contemporary Studies
Available September 2015 - Present
Solutions SysKTA Inc. July 2015 - September 2015
Intact March 2015 - June 2015
Reitmans Canada Ltée/Ltd November 2013 - March 2015
Office national du film - National Film Board of Canada October 2012 - September 2013
BDC ( Banking ) April 2012 - July 2012
TC Transcontinental August 2011 - March 2012
Solutions SysKTA ( Consulting ) January 2011 - August 2011
LYMAI ( Food industry ) January 2007 - December 2010
Standard Life ( Insurance ) February 2006 - July 2006
Skills
PeopleTools, PeopleCode, ERP, Crystal Reports, Business Process, Business Intelligence, Business Analysis, Financials, Requirements Analysis, SQL, Integration, Integration Broker, BI Publisher, SQR, HRMS, Unix, Data Migration, HRIS
Education
HEC Montréal 1993 — 1994
MBA, Not finished
McGill University 1987 — 1990
B. Sc., Computer science
TD May 2015 - August 2015
Dalhousie Oxfam Campus Group September 2014 - April 2015
Intact May 2014 - August 2014
Dalhousie Oxfam Campus Group September 2013 - April 2014
Intact Financial Corporation May 2013 - August 2013
Dalhousie Management Society September 2012 - December 2012
Foresters May 2012 - August 2012
Dalhousie Management Society September 2011 - April 2012
Dalhousie Managament Society September 2010 - April 2011
Skills
Communication, Teamwork, Leadership, Outgoing, Social Media, Event Management, Team Leadership, Microsoft Office, Time Management, PowerPoint, Nonprofits, Social Networking, Project Planning, Program Management
Education
Dalhousie University 2010 — 2015
Bachelor of Management, Undeclared
Norges Handelshøyskole (NHH) 2013 — 2013
Business Administration, Business/Commerce, General
Crestwood Preparatory College 2004 — 2010
High School Diploma2005, 2010
Intact April 2008 - Present
AXA March 2008 - Present
Skills
Sales, Research, SQL, Analysis, Business Analysis, Strategic Planning, General Insurance, Insurance, Property & Casualty..., Customer Service, Management, Microsoft Excel, Risk Management
Education
University of Mumbai
Bachelor's Degree
Mangalore University
Intact June 2015 - Present
Intact Financial Corporation July 2010 - June 2015
Intact Financial Corporation May 2008 - July 2010
Skills
Commercial Insurance, Property & Casualty..., Liability, Legal Liability, Insurance, Casualty, Claims Handling
Education
Insurance Institute of Canada 2012 — 2015
CIP, Insurance
Acadia University
Bachelor of Kinesiology
Intact May 2005 - Present
PING AN INSURANCE (GROUP) COMPANY OF CHINA ,LTD March 2001 - June 2003
中国人民保险 PICC September 1991 - December 2000
Skills
Commercial Insurance, Property & Casualty..., Liability
Education
Mount Royal University 2004 — 2006
Diploma, Insurance
Central University of Finance and Economics 1987 — 1991
Bachelor's degree, Insurance
Intact September 2015 - Present
Ontario Public Service December 2014 - July 2015
CGI July 2014 - November 2014
PricewaterhouseCoopers (PwC)- Canada August 2012 - July 2014
Rogers Communications November 2011 - June 2012
BT-BS 2009 - July 2011
Hewlett-Packard December 2007 - June 2009
Raya-Saudi June 2006 - November 2007
Raya-Saudi September 2005 - May 2006
Coca Cola-Egypt January 1997 - October 2005
Skills
Oracle E-Business Suite, Oracle Enterprise..., Service Delivery, Project Implementation, Project Portfolio..., MS Project, Program Management, Oracle Financials, Oracle Applications, Oracle Discoverer, OBIEE, Planning, Team Management, Data Warehousing, Cross-functional Team..., P&L, ERP, Financials, Supply Chain, Integration, Business Intelligence, Order Management, Requirements Analysis, Business Analysis, Systems Analysis, Consultancy, Business Process, Oracle SQL, SQL, Software Implementation, Analysis, Data Migration, General Ledger, Integration Architecture, Project Planning, Pre-sales, Project Management, Management, Income Statement, SDLC, Oracle, Solution Architecture, Oracle HR, CRM, PMP, Testing, Project Delivery, Requirements Gathering, Databases, Team Leadership
Education
University of Louisville 1997 — 1999
MSCS, Master Of Computer Science
Ain Shams University 1987 — 1993
Bachelor, Communication Engineering
Intact September 2015 - Present
Cogeco Cable August 2013 - April 2014
Cogeco Cable October 2011 - August 2013
Jetco Lighting September 2010 - October 2011
Bombardier Transportation February 2009 - October 2009
Bombardier Transportation North America 2007 - January 2009
Bombardier Transportation November 2006 - December 2007
UAP Heavy Vehicles Parts Division January 2005 - October 2005
Bombardier 1999 - 2004
SAP Canada January 1998 - August 1999
Skills
Networking, Cisco Technologies, Cisco IOS, Cisco Routers, Switching, Troubleshooting, Information Technology, Active Directory, HPSM, Wireless Networking, Microsoft Technologies, Customer Service, VMware, Leadership, Integration, Telecommunications, Consulting, Linux System..., Windows Server, A+ Trained, Strategy, Management
Education
College Champlain, St-Lambert, Qc. 2015 — 2015
AEC LEA.21 Networking R.A.C, Networking CCNA
SAP Academy 1998 — 1999
SAP R/3 3.1 MM Academy
Concordia University 1990 — 1992
English Literature
Edouard-Montpetit 1987 — 1989
DEC, Lettres
Baptist Health 2013 - Present
Intact February 2006 - February 2013
Intact Technology 2006 - February 2013
Inacom 1998 - 2000
Skills
IT Asset Management, Investment Management, Software Asset..., CMDB, IT Service Management, ITIL, Configuration Management, HP, Solution Architecture, Service Management, IT Management, IT Strategy, Business Analysis, Enterprise Software, Requirements Analysis, Connect-It, Pre-sales, DDMI, SaaS, Integration, Enterprise Architecture, IT Operations, Professional Services
Education
Jacksonville University 1987 — 1990
Intact June 2012 - Present
Intact Financial Corporation March 2012 - June 2012
Intact Financial Corporation February 2011 - February 2012
Shoppers Drug Mart August 2009 - February 2011
Intact Financial Corporation November 2008 - August 2009
IBM Canada Ltd. January 2007 - April 2007
IBM Canada Ltd. July 2004 - January 2007
Skills
Lotus Notes 8.5, VPN, IBM Tivoli, HDI Support Center..., Microsoft Certified..., CompTIA A+ Essentials, Outlook, TCP/IP protocols, Microsoft Exchange, Windows Server, Windows 7, Windows XP Pro, DHCP, Blackberry, Remedy Ticketing System, Systems Management..., Terminal Services, Cisco Meeting Place, VNC viewer, I3, Internet Explorer 9, Local Area Network, WAN, Lotus Notes, Active Directory, HP Service Manager, Microsoft office 2010, Microsoft Office, Customer Service, Hardware, Project Management, System Deployment, Technical Support, Windows XP
Education
Centennial College 2007 — 2008
Network Security Administrator Certification Certified, Computer Systems Networking and Telecommunications
Seneca College of Applied Arts and Technology 2000 — 2003
Computer System Networking and Technical Support
Intact Financial Corporation March 2011 - Present
Intact March 2011 - Present
Women Building Futures March 2010 - March 2013
Lafarge Canada Inc. January 2010 - February 2011
The Focus Corporation September 2007 - October 2009
Petro Canada January 2007 - September 2007
ATB Financial August 2005 - January 2007
Dollar Thrifty Automotive Group 2002 - 2005
ICBC 1991 - 2002
Skills
Management Consulting, Leadership Development, Succession Planning, HR Strategy, Talent Acquisition, Performance Management, Employee Relations, Employee Engagement, Organizational..., Organizational..., Marketing Communications, Marketing Strategy, Workforce Planning, Personnel Management, Human Resources, Leadership, Coaching, Labor Relations, Team Building, Recruiting, Training, Strategic Planning, Management, Employment Law, Employee Benefits, Sourcing, Program Management, Strategy, Applicant Tracking..., Talent Management, New Hire Orientations, Workshop Facilitation, Onboarding, Employee Training, Staff Development, Change Management, Consulting, Executive Management
Education
Royal Roads University 2004 — 2006
MBA, Management Consulting
Vancouver Community College 1998 — 1999
Provincial Instructor Diploma, Adult Education
The University of British Columbia 1986 — 1990
BA, Political Science
Dora Stratou Dance Theatre
Intact March 2015 - Present
The Co-operators September 2014 - February 2015
The Dominion of Canada General Insurance Company August 2013 - September 2014
The Dominion of Canada General Insurance Company - 1yr Contract August 2012 - July 2013
Intact Financial Corporation January 2011 - August 2012
Insurance Systems Inc. November 2007 - January 2011
SunGard Systems December 2004 - October 2007
Allianz Canada June 2003 - December 2005
Keal Tech August 2000 - August 2005
Keal Technology 2000 - 2004
Skills
Business Analysis, Data Mapping, Business Process, Functional..., Requirements Gathering, Insurance, Business Requirements, Gap Analysis, Integration, SDLC, Analysis, Agile, Visio, Business Objects, UML, Problem Solving, Requirements Analysis, Test Cases, Test Planning, Testing, Documentation
Education
CDI College 1996 — 1997
Programmer Analyst
DeVry Institute of Technology 1995 — 1995
Aviva Canada March 2009 - April 2015
Aviva Canada June 2008 - March 2009
Intact September 2005 - April 2007
Intact March 1992 - August 2005
Skills
Internal Audit, Management, Sarbanes-Oxley Act, Risk Management, Due Diligence, Auditing, Internal Controls, Insurance, Financial Risk, Mergers & Acquisitions, Fraud, Operational Risk..., Executive Management, Governance, Financial Reporting, External Audit, Process Improvement, Property & Casualty...
Education
Heriot-Watt University 2003 — 2005
MBA, Business Administration and Management, General, Graduate
Certified General Accountant 1989 — 1990
CGA, Accounting, Graduate
Emile Woolf Collge of Accountancy 1983 — 1984
Association of Chartered Certified Accountants, Accounting, Graduate
University of East London 1981 — 1983
BA, Accounting, Graduate
Intact July 2014 - Present
Intact Financial Corporation January 2013 - December 2014
Intact Financial Corporation March 2012 - December 2012
AXA Canada & Intact December 2005 - February 2012
GIE AXA October 2002 - November 2005
Renault July 1997 - September 2002
Education
Université Paris Dauphine 2009 — 2010
Master of Business Administration (MBA)
Université du Québec à Montréal 2007 — 2010
DESS/MBA/CMA, sciences comptables
Paris Jussieu 2003 — 2004
DEUTS, Actuariat
Ecole de Management de Marseille 1994 — 1997
Bachelor of Business Administration (B.B.A.), Finance
RSA Canada April 2014 - Present
RSA Canada December 2012 - April 2014
Sun Life Financial October 2010 - December 2012
CST Consultants Inc. February 2010 - October 2010
Intact May 2008 - February 2010
Intact Financial Corporation (formerly ING Canada Inc.) August 2006 - May 2008
Environment Agency, Worthing, England January 2005 - June 2006
Chrysalis Group plc, London, England 2004 - 2005
Reckitt Benckiser plc, London, England 2002 - 2003
RONA, Toronto, Canada 2000 - 2001
Skills
Leadership Development, Talent Management, Performance Management, Change Management, Training, Leadership, Culture Change, Employee Engagement, Training Delivery, Onboarding, Management Development, Coaching, Blended Learning, Succession Planning, Psychometrics, Workshop Facilitation, Learning Technologies, E-Learning, Management
Education
Human Capital Institute
Human Capital Strategist Designation
University of Toronto - Ontario Institute for Studies in Education 2008 — 2009
HRPA
McGill University 1995 — 1999
Bachelor of Arts (B.A.)
Trinity College School, Port Hope, Canada 1993 — 1995
Head of House
Intact October 2011 - Present
Economical Insurance October 2008 - October 2011
Skills
Underwriting, Property & Casualty..., Insurance, General Insurance, Claim, Reinsurance, Liability, Legal Liability, Risk Management, Financial Risk, Umbrella Insurance, Brokers
Education
Carleton University 2003 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Mother Teresa High School 1999 — 2003
Intact August 2015 - Present
Canadian Direct Insurance June 2013 - August 2015
Canadian Direct Insurance May 2012 - June 2013
Canadian Direct Insurance January 2009 - May 2012
Caron Business Solutions inc. March 2008 - November 2009
Earl's Restaurant September 2007 - January 2008
Traxxon Rock Drills February 2007 - June 2007
Skills
Insurance, General Insurance, Call Center, Property & Casualty..., Homeowners, Liability, Underwriting, Customer Service, Risk Management, Sales, Call Centers, CRM, Business Development, Management, Recruiting, Marketing, Human Resources, Customer Retention, Training
Education
University of Toronto 2012 — 2013
Certified Risk Management, Risk Management
Insurance Institute of Canada 2010 — 2013
Chartered Insurance professional, Insurance
British Columbia Institute of Technology 2006 — 2008
Sales and Marketing, Sales and Marketing
West Vancouver Secondary School 2000 — 2005
Intact April 2000 - Present
Enterprise Rent-A-Car November 1997 - March 2000
Skills
Auto, Insurance, Negotiation, Customer Service, Subrogation, Liability, Fraud, Claims Management, Claim, Performance Management, Team Management, Enterprise Risk..., Business Development
Education
McGill University 1994 — 1997
Bachelor of Arts, Industrial Relations
Marianopolis College 1992 — 1994
Commerce
Ecole Bilingue Notre Dame de Sion
Intact August 2015 - Present
Intact Financial Corporation September 2012 - Present
Intact Financial Corporation 2005 - September 2012
Hewitt Associates 2004 - 2005
Skills
Performance Management, Talent Management, Employee Engagement, Employee Relations, Deferred Compensation, Succession Planning, HRIS, Employee Benefits, Organizational..., Talent Acquisition, Onboarding, Change Management, Recruiting, HR Consulting, Human Resources
Education
The University of Western Ontario - King's University College 1998 — 2002
Administrative and Commercial Studies
Intact September 2014 - Present
Intact Financial Corporation March 2013 - August 2014
Intact Financial Corporation December 2010 - February 2013
Aptilon October 2007 - December 2010
Processia Solutions 2005 - 2007
SOSuite Data Management system 2000 - 2005
Bell Helicopter 1998 - 1998
Skills
Spring, Hibernate, Java, Agile, Web Services, Scrum, SOA, Hudson, DWR, JPA, Soap, Eclipse, RAD, tomcat, Glassfish, Websphere, clearcase, Subversion, JUnit, DBUnit, Oracle, MySQL, PostgreSQL, SQL, PL/SQL, Lucene, SoapUI, Tiles, Display tag, EasyMock, Struts, Entreprise Architect, UML, TOAD, Toad, CruiseControl, Aqua Data Studio, Tomcat, Agile Methodologies, ClearCase, SOAP, EJB, JSF, WebSphere
Education
Université de Sherbrooke 1997 — 2000
Bachalor, Computer Science
Champlain College 1994 — 1997
DEC, Commerce
Bishop's College School 1989 — 1993
Intact December 2011 - Present
Intact March 2011 - December 2011
Mount Sinai Hospital, Toronto September 2010 - March 2011
Aerotek March 2009 - January 2010
Hays November 2007 - January 2009
Skills
Recruiting, Onboarding, Talent Acquisition, Insurance, Human Resources, Employee Relations, Talent Management, Performance Management, Technical Recruiting, Succession Planning, HRIS, Personnel Management, Interviews, Screening, Employee Engagement, Deferred Compensation, Temporary Placement
Education
University of Toronto
BSc, Psychology
George Brown College
Post Graduate - Human Resources Management
Intact Assurances (SKHEMA-TI) July 2014 - Present
Zoetis July 2013 - February 2014
Caisse de dépôt et placement du Québec October 2012 - March 2013
Intact November 2010 - June 2012
Caisse de dépôt et placement du Québec May 2008 - October 2010
Financière Banque Nationale August 2006 - January 2008
Telefilm Canada November 2005 - July 2006
Skills
Business Intelligence, Data Warehouse, Hyperion Essbase, Modélisation des données, Architecture de solution, Analyse fonctionnelle, Intégration, ETL, Oracle, SQL, Perl
Education
Université de Montréal - HEC Montréal 2007 — 2007
Cours du DESS, Affaires électroniques
Université d'Alger
Baccalauréat, Information Technology
Veritude for Fidelity Investments November 2011 - February 2012
UMass Lowell June 2011 - November 2011
Intact June 2009 - September 2009
Fidelity Investments 1997 - 2009
Fidelity Investments 1993 - 2009
Fidelity Investments 1993 - 1997
northern business machines 1991 - September 1992
Skills
IT Operations, Technology Management, Customer Service, ITIL, Cross-functional Team..., Leadership, Vendor Management, Visio, MS Project, Program Management, Business Continuity, SDLC, Process Improvement
Education
Boston University 2004 — 2005
Project Management, Project Management
Medford High School 1970 — 1973
Intact July 2014 - Present
Intact Financial Corporation September 2012 - Present
Intact January 2015 - Present
Intact financial corporation January 2014 - December 2014
Intact Financial Corporation February 2011 - August 2012
Skills
Financial Analysis, Corporate Finance, Bloomberg, Equities, Investments, Portfolio Management, Financial Modeling, Valuation, Risk Management, Fixed Income, Financial Reporting, Finance, Due Diligence, Private Equity, Accounting
Education
Concordia University 2008 — 2010
Master of Science (M.Sc.), Finance
Université de Montréal - HEC Montréal 2005 — 2008
BAA
Intact 2015 - Present
Maple Leaf Foods 2007 - 2015
FRITOLAY CANADA – DIVISION OF PEPSI-CO. 2005 - 2006
A&P (The Great Atlantic and Pacific Tea Company) 2000 - 2004
LCL (Loblaw Companies Ltd) 1997 - 2000
Applied Physics Specialities 1996 - 1997
Shoppers Drug Mart & Super X 1987 - 1997
Celestica, IBM 1995 - 1996
Skills
Six Sigma, Driving Operational..., Supply Chain Management, Project Planning, Project Management, Continuous Improvement, Change Management, Operations Management, Process Improvement, Lean Manufacturing, Process Engineering, Strategy, Supply Chain, Cross-functional Team..., Management, Operational Excellence, Business Process...
Education
Professional Engineers Ontario
Professional Engineer
The Logistics Institute
Professional Logistics Certification
Maple Leaf Foods
Certified Senior Black Belt, Six Sigma
Oxford Brookes University 1999 — 2000
Master of Business Administration (MBA)
Ryerson University 1992 — 1996
Bachelor of Engineering (B.Eng.), Industrial Engineering
University of Toronto 1990 — 1992
Metallurgy and Material Science Engineering
Intact December 2014 - Present
Intact Financial Corporation December 2010 - December 2014
Intact Insurance July 2007 - November 2010
Intact Insurance 2001 - 2009
ING Canada 2001 - 2007
belairdirect 2001 - 2004
AXA Insurance 1999 - 2001
Skills
Succession Planning, Talent Management, Performance Management, Change Management, HR Strategy, Personnel Management, Onboarding, Human Resources, Employee Engagement, Employee Benefits, HRIS, Employee Relations, Talent Acquisition, Deferred Compensation, Organizational..., HR Policies, Benefits Administration, Recruiting, Workforce Planning
Education
Humber College 1991 — 1992
Certificate, Human Resources
Queen's University 1984 — 1988
Hons BA, French Studies
Egale Canada Claims HandlerDAS CanadaSeptember 2014 - Present
Intact November 2011 - September 2014
Education
Carleton University 2004 — 2005
Bachelor of Arts (B.A.) Honours, Political Science and Government
Intact January 2013 - Present
Intact Insurance October 2010 - January 2013
Intact Insurance January 2010 - September 2010
Royal Bank of Canada January 2009 - December 2009
The Ottawa Hospital January 2005 - August 2009
Skills
Financial Analysis, Financial Reporting, Financial Accounting, Simply Accounting, Microsoft Excel, Customer Service, Microsoft Office, Team Orientation, Solid Communication, Accpac, Accounting
Education
Carleton University 2003 — 2007
Bachelor of Commerce, Finance, Highest Honours
Groupe Conseil LGS 2007 - Present
Intact 2009 - 2010
Skills
PMP, Software Project..., PMO, MS Project, Project Management, ITIL, Integration, Business Intelligence, Program Management, Project Planning, Agile Project Management, Visio
Education
Université de Montréal - HEC Montréal 1985 — 1988
HEC- Master of Business Administration (MBA)
Université de Montréal
Bachelor of Science (BSc), recherche Opérationnelle
Intact March 2015 - Present
MTS Allstream October 2011 - March 2015
Bell August 2011 - October 2011
CONNEX SEE SERVICES INC. February 2008 - August 2011
Cygnal Technologies March 2007 - February 2008
Teleperformance Canada July 2005 - December 2006
Teleperformance Canada October 2003 - July 2005
Sodema June 2002 - October 2003
Sodema May 2000 - July 2003
Sodema January 1997 - May 2000
Skills
Avaya, VoIP, Telephony, Telecommunications, Call Center, Unified Communications, PBX, IP, Call Centers, Disaster Recovery, Contact Centers, Solution Selling, Technical Support, Data Center, CTI, Network Administration, SIP, WAN, LAN-WAN, IVR, Avaya Technologies
Education
College CDI
Dawson College
Scotiabank January 2015 - Present
Intact June 2014 - December 2014
Intact Financial Corporation February 2012 - June 2014
Intact Financial Corporation March 2009 - February 2012
ING DIRECT 2008 - 2009
ING DIRECT 2006 - 2008
ING Bank 2001 - 2003
ING Bank 2000 - 2001
Pro TV 1998 - 2000
Skills
Finance, Banking, Financial Analysis, Insurance, Financial Modeling, Business Analysis, Analysis, Forecasting, Process Improvement, Budgets, Business Strategy, Change Management, Strategy, Business Planning
Education
Academia de Studii Economice din București 1995 — 1999
Bachelor of Business Administration (BBA), International Business
Nicolae Balcescu Highschool 1991 — 1995
Mitchell Sandham Inc January 2014 - Present
Jones DesLauriers Insurance Management Inc. November 1998 - September 2013
Intact May 1996 - November 1998
The Dominion of Canada General Insurance Company June 1993 - May 1996
Skills
Commercial Insurance, Property & Casualty..., Brokers, Insurance, Underwriting, General Insurance, Professional Liability, D&O, Liability, Commercial Lines, Legal Liability, Casualty, Risk Management, Strategic Planning, Financial Risk
Education
Mohawk College 1991 — 1993
Business and Insurance
Banque Nationale June 2015 - Present
Larochelle Groupe Conseil October 2008 - October 2014
Intact January 2013 - June 2014
TC Transcontinental October 2008 - December 2012
travailleur autonome May 2007 - September 2008
Richmond School District No. 38 May 2005 - July 2006
Cirque du Soleil November 2001 - January 2005
W.A.A. (Willaim Asselin et Associés) June 2001 - September 2001
E.R.P. Jean Moulin January 1997 - September 2000
INGEROP 1991 - 1996
Education
McGill University 2013 — 2014
Comprehensive Business Analysis
Conservatoire National des Arts et Métiers 1996 — 2000
DPCT, Informatique d'entreprise
IUT Le Montet, Nancy, France 1989 — 1991
DUT, Genie Civil
Intact November 2011 - Present
Intact May 2010 - October 2011
Mount Saint Vincent University September 2009 - April 2010
Nova Scotia Health Research Foundation May 2009 - August 2009
O'Regan's Automotive Group September 2008 - May 2009
Sobeys December 2002 - August 2008
Government of Nova Scotia January 2008 - April 2008
KPMG Canada April 2007 - May 2007
Skills
Insurance, Auto Claims, Personal Lines Auto, Customer Service, Customer Satisfaction, Insurance Claims, Property & Casualty..., Casualty Claims, Claims Investigations, Claims Handling, Claims Resolution, Claims Management, Accident Investigation, Accident Claims, Automobile Accidents, Accident Insurance, Underwriting, Commercial Insurance, Management, Guidewire, OPUS, Lotus Notes, Microsoft Office, Microsoft Word, Microsoft Excel, Leadership, Project Management
Education
Insurance Institute of Canada 2011 — 2016
Chartered Insurance Professional (CIP)
Mount Saint Vincent University 2007 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, Accounting
Nova Scotia Community College 2005 — 2007
Diploma, Accounting and Business/Management
Auburn Drive High School 2000 — 2003
High School
AGF Management Limited August 2015 - Present
Cambridge Global Payments March 2015 - August 2015
Manulife Financial October 2011 - October 2014
Ready Set Recycle September 2009 - November 2011
Intact May 2010 - September 2010
Manulife Financial September 2008 - March 2009
Dalhousie University January 2008 - May 2008
City of Toronto April 2006 - September 2007
Skills
Microsoft Office, Microsoft Excel, Social Media, Photoshop, PowerPoint, Marketing, Management, Social Media Marketing, Customer Service, Time Management
Education
Dalhousie University 2006 — 2011
Bachelor's Degree, Commerce Co-op Major in Marketing
Différents clients August 2011 - Present
Chambre de commerce du Montréal métropolitain 2010 - 2011
Université de Montréal 2010 - 2010
Intact 2009 - 2010
Borden Ladner Gervais LLP 2008 - 2009
Innovations Plus 2007 - 2008
Compagnie d'assurance ING du Canada (aujourd'hui Intact Assurance) 2005 - 2006
Sensix Communications & Events 1994 - 2005
Skills
Event Planning, Event Management, Project Management, Communication, Creative writing,..., Budget Management, Account Management, Customer Service, Marketing Communications, Strategic Planning, Relations publiques
Education
McGill University 1988 — 1991
Bacalauréat, Marketing et Commerce international
Institut de tourisme et d'hôtellerie du Québec
DEC en tourisme, Tourisme
Spencer Chiropractic Center February 2010 - February 2012
InTACT October 2008 - April 2009
InTACT December 2007 - October 2008
Mesa Airlines October 2003 - June 2005
Skills
Software Documentation, Visio, Training, Management, Microsoft Excel, Invoicing, Accounts Receivable, Healthcare, Insurance, Hospitals, Customer Service, Microsoft Office, Outlook, Microsoft Word, Time Management, Administration
Education
Brightside Institute 2012 — 2012
Certification, Certified Nursing Assistant
Dunn CPR 2012 — 2012
Basic Life Support Certified
Green River Community College 2011 — 2012
In Progress, Registered Nursing/Registered Nurse
Ashworth University 2007 — 2009
Associate's degree, Business Administration and Management, General
Intact Financial Corporation July 2002 - Present
Intact March 2003 - October 2009
Skills
Underwriting, Insurance, General Insurance, Property & Casualty..., Employee Benefits, Claim, Claims Handling, Casualty Insurance, Liability
Education
Saint Mary's University
Bachelor of Arts (BA), Sociology and Anthropology
Intact May 2012 - Present
Belairdirect May 2008 - April 2012
belairdirect January 2006 - April 2008
Skills
Underwriting, Property & Casualty..., Insurance, General Insurance, Claim, Liability, Claims Management, Risk Management, Customer Service
Education
Carleton University 2001 — 2005
Bachelor of Arts (B.A.), Economics, Minor Political Science
CEGEP - John Abbott College
Intact July 2014 - Present
BrokerLink August 2007 - July 2014
Intact Insurance January 2004 - August 2007
Allianz Insurance January 2003 - January 2004
Sudbury Credit Union January 1999 - January 2003
Skills
Errors and Omissions..., Directors and Officers..., Commercial Property and..., Commercial Automobile..., Builders Risk and Wrap..., Group Insurance, Personal Home and..., Surety Insurance, Insurance, Liability, General Insurance, Commercial Lines, Commercial Insurance, Property & Casualty..., Sales, D&O
Education
Intact Insurance Company 2005 — 2007
Commercial Lines Trainee Program
Laurentian University/Université Laurentienne 2001 — 2004
(Hons) B.A., Sports Psychology
Sir Wilfred Laurier 2000 — 2001
Business
Insurance Broker's Association of Ontario
Registerd Insurance Brokers of Ontario
Intact August 2015 - Present
Association des étudiants à la Maîtrise en gestion de projet, ESG-UQÀM January 2015 - Present
Desjardins May 2015 - August 2015
Intact Financial Corporation August 2012 - May 2015
Intact Financial Corporation January 2014 - August 2014
NEWAD May 2013 - August 2013
The Source June 2011 - December 2012
YMCA of Greater Toronto March 2010 - September 2011
Skills
Marketing Communications, Marketing, gestion de projet, French, Event Planning, Social Media, Social Media Marketing, Customer Service, Event Management, Public Relations, Marketing Strategy, Facebook, Advertising, MsProject, Service client, Réseaux sociaux, Communication marketing, Gestion de projet, Français
Education
École des sciences de la gestion (ESG UQAM) 2014 — 2016
Maîtrise en gestion de projet
Université du Québec à Montréal 2010 — 2013
Baccalauréat, Communication Marketing
Universidad Rey Juan Carlos 2012 — 2012
Échange étudiant, Marketing
Cégep du Vieux-Montréal 2008 — 2010
Diplôme d'études collégiales, Communication
Intact August 2003 - Present
Metacomm Inc. April 2002 - August 2003
Minacs June 2001 - March 2002
Skills
Analysis, Call Center, Underwriting, Team Leadership, Project Management, Customer Service, Microsoft Excel, Business, Business Analysis, Insurance
Education
Durham College 1995 — 1997
Diploma, Executive Office Administration
Intact September 2015 - Present
Skills
Microsoft Excel, Public Speaking, Leadership, Teamwork, First Aid, Microsoft Office, CPR Certified, Customer Service, Teaching, Event Planning, PowerPoint, Research, Communication, Critical Thinking, English, Budgets
Education
Concordia University 2013 — 2016
Bachelor of Science (B.Sc.), Actuarial Science
Intact May 2015 - Present
Intact May 2014 - Present
East York Soccer Association May 2012 - Present
Dawon School English August 2013 - March 2014
TD Bank Group - Insurance April 2012 - May 2013
Commissionaires - Great Lakes May 2010 - April 2012
Commissionaires - Great Lakes September 2008 - May 2010
Skills
SDLC, SOA, Banking, Requirements Analysis, Retail Banking, Weblogic, AML, Websphere, SQL, Data Warehousing, Software Project..., WebSphere MQ, Unix, Requirements Gathering, Agile Methodologies, Enterprise Architecture, Oracle, WebSphere Application...
Education
University of Waterloo 2007 — 2013
Bachelor of Arts (B.A.), Liberal Arts with a Legal Study and Ciminology option
Humber College 2005 — 2007
Diploma, Police Foundations
Aon Risk Solutions January 2015 - May 2015
Intact September 2014 - December 2014
Aon Hewitt January 2014 - April 2014
Youth Impact Program June 2013 - August 2013
Tim Hortons July 2012 - May 2013
Tim Hortons September 2010 - July 2012
Skills
Microsoft Excel, Team Leadership, Teamwork, Microsoft Word, Time Management, Actuarial Science, VBA
Education
Concordia University 2012 — 2015
B.Sc., Actuarial Science, 4.14 GPA
The Washington Center 2013 — 2013
Business and Global Trade
Marianopolis College 2010 — 2012
DEC, Pure & Applied Science
Intact January 2013 - Present
Foster Townsend Graham & Associates Law Firm September 2008 - January 2013
Ducharme Fox LLP October 2007 - September 2008
Education
College of Law 2003 — 2003
Law
Bond University 2001 — 2003
Doctor of Law (JD), Law
York University 1997 — 2000
Bachelor of Arts (B.A.), Political Science and Law & Society
Intact 2006 - Present
Education
Memorial University of Newfoundland
Memorial University of Newfoundland
Contract/Freelance Administrator September 2015 - Present
Canadian Tire November 2014 - February 2015
Elementary Teachers' Federation of Ontario June 2014 - July 2014
Sherbourne Health Centre March 2014 - March 2014
tonight Newspaper November 2013 - February 2014
Sherbourne Health Centre December 2013 - January 2014
Intact September 2013 - November 2013
J&A Media Services June 2008 - May 2013
Numeris March 1998 - April 2007
Skills
Mac OS, Market Research, Data Entry, Social Media, Mailroom Operations, Radio Broadcasting, Customer Service, Public Relations, Microsoft Office, Teamwork, Meeting Room Manager, Adobe CS, Report Writing
Education
George Brown College
Desktop Publishing Foundation
Humber College
Radio Broadcasting