Island One Resorts
Address: 8680 Commodity Cir, Orlando, FL 32819 Phone: (407) 859-8900: Website: : : Place name: Category: : : : Own this business? Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Island One Resorts Posting publicly on the Web Reviews 2 Google reviews
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Island One Resorts Employees
Fairy Tale Gardens November 2014 - Present
LaSalle Computer Learning Center February 2014 - October 2014
SoftRock September 2013 - November 2013
Triad Interactive February 2012 - July 2012
Mechtronics July 2011 - February 2012
DeVry University March 2010 - June 2011
ChristianHelp 2011 - 2011
Island One Resorts May 2007 - March 2010
Celebrity Resorts March 2004 - June 2007
2004Go Travel May 2003 - May 2004
Skills
Excel, Word, PowerPoint, Access, Customer Service, Spreadsheets, Billing, Customer Relations, Public Speaking, Outlook, Salesforce.com, ESI, Adobe Creative Suite, Lotus Notes, Database Administration, Hospitality, Recruiting, Marketing, Leadership, Management, Sales, Team Building, Social Media Marketing
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Master of Business Administration (M.B.A.), Business Management
DeVry University 2006 — 2009
Bachelors Degree, Business Administration; Sales and Marketing
Diamond Resorts International® September 2015 - Present
Hilton Grand Vacations March 2015 - September 2015
Westgate Resorts June 2011 - November 2014
Exceptional Escapes July 2009 - October 2010
Island One Resorts June 2008 - June 2009
Hilton Grand Vacations June 2003 - July 2007
Skills
Universal Life, Disability Insurance, Health Insurance, Public Speaking, Life Insurance, Term Life Insurance, Training, Family Vacations, Sales, Small Business, Budgets, Customer Satisfaction, Customer Service, Hospitality, Marketing, Marketing Strategy, Negotiation, New Business Development, Sales Management, Team Building, Account Management, Management, Online Marketing
Education
Kaplin University 2010 — 2010
Insurance License, 215 Health Life and Annuities
Valencia Community College 2002 — 2002
certificate for Real Estate, Real Estate
NYIT 1989 — 1992
Associate of Science (A.S.), Culinary Arts/Chef Training
Liberty Mutual Insurance June 2014 - Present
Sprint November 2009 - June 2014
Kaplan University April 2009 - November 2009
JPMorgan Chase July 2005 - November 2008
Mosaic Sales Solutions June 2002 - November 2005
Island One Resorts January 2002 - August 2004
Skills
Call Centers, Management, Customer Satisfaction, Supervisory Experience, Leadership, Customer Retention, Training, Coaching, Team Management, Sales, Customer Service, Team Building, Team Leadership, Selling, Customer Experience, Teamwork, Microsoft Office, Sales Management, Interviews, Strategy, Business Analysis, Goal-driven leader, Supervisory Skills, Consultative Selling..., Change Management, Cross Selling, Quality Assurance, Data Analysis, Wireless, Leadership Development, Great Motivator, Cross-functional Team..., Telephone Skills, Interpersonal Leadership, Account Management, Staff Retention, Retail Sales, Financial Services, Credit Cards, Admissions Counseling, Office Administration, Data Entry, CRM, Hiring, Retail, Metric Development, Performance Metrics, Customer Driven
Education
DeVry University 2002 — 2005
Bachelor of Science (B.S.), Business Administration, Management and Operations
Portland Code School March 2015 - Present
ThinkShout, Inc. August 2014 - Present
JoshRiggs.net January 2004 - Present
Lullabot September 2012 - August 2014
Florida Hospital March 2010 - September 2012
BFG Interactive June 2009 - September 2009
Compass Knowledge Group April 2009 - June 2009
MindComet June 2007 - March 2009
Island One Resorts November 2005 - June 2007
Skills
Web Design, Photoshop, HTML, Art Direction, Dreamweaver, Adobe Creative Suite, Wordpress, Front End Development, CSS, UI / UX, Digital Strategy, HTML5, CSS3, Drupal, Drupal Theming, User Experience, User Interface Design, Responsive Design, Sass, HTML Prototyping, Codekit, Responsiveness, WordPress, User Experience Design, HTML 5, Graphic Design, Email Marketing, Information Architecture, Corporate Identity, Typography, User Interface, jQuery, General Awesomeness
Education
University of Central Florida 1999 — 2002
BA, Organizational Communications
staySKY Vacation Club Development, LLC April 2014 - Present
Island One Resorts December 1999 - October 2013
AZ Associates, Inc. June 1995 - December 1999
Full Sail University October 1992 - May 1995
Skills
Hospitality, Hospitality Management, Hospitality Industry, Resorts, Customer Service, Tourism, Budgets, Event Planning, Outlook, Event Management, Microsoft Word, Sales & Marketing..., Sales Operations, Title Insurance, Teamwork, Process Scheduler, Program Management, Strategic Planning, Training, Team Leadership, Sales Management, Time Management, Income Statement, Coaching, Operations Management, Customer Satisfaction, Negotiation, Leadership, Human Resources, Employee Relations, Management, Microsoft Excel, Marketing, Online Marketing, Team Building, Sales, Microsoft Office, Forecasting, Business Planning, System Administration, Team Management, Accounting, Account Management, Social Media, Marketing Strategy, New Business Development, Advertising, Customer Acquisition, Email Marketing, Public Relations
Education
University of Central Florida 1999 — 2000
Business Administration
Valencia Community College 1997 — 1999
General Studies
Michael Finney Air Conditioning August 2008 - Present
Island One Resorts April 2000 - August 2013
Air Engineers March 1998 - April 2000
Hilton Resorts August 1994 - March 1998
Absoute Air Conditioning and Heat May 1989 - August 1994
Buena Vista Palace Hotel April 1982 - March 1989
Southwestern Bell August 1977 - October 1980
Skills
Contractors, Construction, Construction Management, HVAC, Process Scheduler, Energy Management, Heating, Air Conditioning, Residential Homes, Program Management, Maintenance & Repair, Contract Management, HVAC design, service,..., Time Management, Green Building, Budgets, Contract Negotiation, Team Building, Customer Service
Education
Westside Tech 1982 — 1985
2 courses Building maintenance and Air Conditioning/refrigeration
Valencia Community College 1981 — 1982
Landscape design
Red Vector
Continuing education to maintain certifiied state air conditioning contractor license.
Youth Championship Sports,LLC December 2011 - Present
Destinations Only Travel June 2001 - Present
Mystic Dunes Resort January 2009 - July 2011
South Beach Orlando Luxury Suites January 2008 - December 2009
Island One Resorts January 2004 - December 2007
Skills
Timeshare, Account Management, Resorts, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Management, Revenue Analysis, Hotel Management, Sales Management, Yield Management, Telemarketing, Tourism, Event Management
Education
University of Central Florida 1991 — 1995
Degree, Hospitality Management
Self Employed October 2013 - Present
Island One Resorts March 1997 - July 2013
Marriott Vacations Worldwide Corporation 1996 - 1997
Hilton Grand Vacations 1994 - 1996
Skills
General Ledger, Accounting, Forecasting, Revenue Analysis, Accounts Payable, Budgets, Accounts Receivable, Variance Analysis, GAAP, Financial Reporting, Resorts, Internal Controls, Cash Flow
Education
University of Northern Iowa 1980 — 1984
Bachelor of Arts (BA), Accounting
VillaDirect September 2015 - Present
1st Choice Air Conditioning LLC February 2008 - September 2015
Bluegreen Corporation 2005 - 2009
Island One Resorts 2001 - 2005
Skills
Air Conditioning, Heating, Central Heating, Heat Pumps, Ductwork, Resorts, Hotel Management, Hotels, Customer Service, Maintenance Management, Process Scheduler, Residential Homes, Construction, Contract Negotiation, Property Management
Education
Rollins College
Bachelor of Science (BS), Business Administration and Management, General
Diamond Resorts International® September 2013 - Present
Island One Resorts January 2006 - September 2013
Skills
• Medical Office..., • Check-in, check-out, • Patient scheduling, Process and file..., • Knowledge of types of..., Medical Terminology, • Microsoft Office Suite, Medical Software Systems, MOSS and Medisoft, • HIPPA Compliance, Bilingual in Spanish, Anatomy and Physiology
Education
Daytona College 2010 — 2012
Associate's degree, Medical billing and coding
Interboro insitute 1996 — 1998
Associate's degree, Business Management and computer technology
Orange Lake Resorts, Holiday Inn Club Vacations December 2013 - Present
Island One Resorts March 2008 - July 2013
American Media Inc. August 2006 - March 2008
Vanguard Car Rental U.S.A. (Alamo & National Car Rental) June 2000 - March 2005
Unisys Corporation September 1997 - June 2000
Skills
Microsoft Excel, Access Database, Oracle Financial, PeopleSoft, Great Plains Software, FASB Rules - Multi..., Financial Reporting, Accounting, Budgets, Forecasting, General Ledger, Accounts Receivable, Account Reconciliation, Accounts Payable, Accruals, Bank Reconciliation
Education
Strayer University-Florida 2011 — 2013
Master's degree (MSA) in Public Accounting, 4.0
Florida Atlantic University
Bachelor of Science (B.S.), Accounting
GolfNow April 2013 - Present
Self-Employed August 2008 - Present
Island One Resorts January 2012 - April 2013
Skills
Active Directory, VPN, Computer Repair, Microsoft Exchange, DNS, Help Desk Support, Printers, Call Centers, Troubleshooting, Laptops, RDP, VMware, Windows 7, PC Management, Hardware, System Administration, Remote Desktop, System Deployment, Windows Server, VNC, Windows XP Pro, Microsoft Servers, Arch Linux, Cable Networks, VirtualBox, Ubuntu, Debian, Call Center, TeamViewer, On-call Support, Linux, CMS, Google Analytics, Telnet, LAN-WAN Cabling, SEO, Domain Mapping, Google Webmaster Tools, Bing Webmasters Tools, WordPress, POS, Electronic Tee Sheets
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Master's degree, Network and Communications Management
DeVry University-Florida 2007 — 2008
Bachelor's degree, Technical Management
Valencia Community College 2001 — 2004
Associate of Arts (A.A.), General Studies
Bishop Moore Catholic High School
Vacation Innovations (fka Strategis Companies) December 2013 - Present
Hilton Orlando Bonnet Creek - Waldorf Astoria Orlando May 2013 - November 2013
Island One Resorts February 2012 - May 2013
Island One Resorts January 2009 - February 2012
Island One Resorts September 2003 - December 2008
Skills
Strong Oral and Written..., Organized with Strong..., Efficient, Reliable, Detail Oriented, Critical Thinker, Self-motivated Problem..., Accounts Receivable, Journal Entries, Account Reconciliation, Critical Thinking, Cash Management, Teamwork, Analysis, Auditing, General Ledger, Accounting, Budgets, Accounts Payable, Fixed Assets, Financial Analysis, Process Improvement, Financial Reporting, Month End Close, Micros POS, Balance Sheet, Trial Balance, Microsoft Dynamics, Income Audits, Micros, Financial Statements, Accruals, Finance, Bank Reconciliation, GAAP, Invoicing, Year-end Close, Payroll, Spreadsheets
Education
University of Alabama 1998 — 2002
Bachelor of Arts (B.A.), Public Administration and Business Management
Liberty Restoration Publishing, Inc. September 2015 - Present
American Patriots Radio June 2012 - Present
Hoyt Enterprises, LLC January 2006 - Present
FreedomWorks for America October 2012 - November 2012
Big Voices Media, LLC January 2012 - September 2012
American Patriots Radio March 2012 - June 2012
Island One Resorts March 2008 - September 2008
Orange Lake Resort November 2006 - August 2007
Orange Lake Resort January 2006 - November 2006
Orange Lake Resort February 2001 - January 2006
Skills
Social Media, Public Speaking, Public Relations, Event Planning, Event Management, Team Building, Campaigns, Blogging, Strategic Planning, Networking, SEO, Fundraising, Employee Relations, Customer Service, Business Development, Access, Leadership, Process Improvement, Budgets, Management, Social Media Marketing, Politics, Social Networking, Political Consulting, Non-profits, Advertising, Government, Radio Host, Analysis, Online Advertising, Project Management, Marketing, Political Campaigns, Entrepreneurship, Media Relations, Small Business, Training, Strategic Communications, Sales, Legislative Relations, Editing, Grassroots Organizing, Speech Writing, Facebook, Message Development, Volunteer Management, Public Affairs, Start-ups, Press Releases, Online Marketing
Education
University of Illinois at Urbana-Champaign - College of Business 1993 — 1996
International Palms Resort and conference Center Orlando FL August 2014 - Present
Liki Tiki Village June 2005 - December 2012
Island One Resorts 2005 - 2012
Skills
Communication, Typing, Leadership, Always Punctual, Telephone Skills, Customer Service, Time Management, Positivity
Education
Florida Metropolitan University 2004 — 2005
Celebration High School 1999 — 2004
IHG - InterContinental Hotels Group November 2009 - August 2013
Daugherty Business Solutions June 2003 - August 2008
Independent Consultant September 2002 - November 2002
Johnson Controls August 1995 - March 2002
Island One Resorts 1993 - August 1995
Skills
Hospitality Industry, Tourism, Revenue Analysis, Hospitality, Hotels, Information Delivery, Business Intelligence, Data Integration, Data Analysis, SQL, Business Objects, Oracle, Teradata, Microsoft SQL Server, Data Warehousing, Analytics, Business Analysis, Requirements Gathering, Data Warehouse..., Master Data Management, Data Mining, ETL, SDLC, Crystal Reports, Data Modeling
Education
University of Notre Dame 1989 — 1993
Bachelor of Arts (B.A.), Sociology / Computer Applications
Island One Resorts January 2001 - July 2013
SunPure Ltd October 1996 - November 2000
Highlands Regional Medical Center June 1992 - October 1996
Skills
Accounts Payable, Accounts Receivable, General Ledger, Account Reconciliation, Accounting, Journal Entries, Resorts, Invoicing, Accruals, Microsoft Excel, Spreadsheets, Budgets, Microsoft Office, Payroll, Variance Analysis, Microsoft Word, Great Plains Software, Management, Time Management, Teamwork, Financial Statements, GreatPlains, Inventory Control, z/OS, IBM RS/6000, IBM AS/400, PeopleSoft Financial, lawson, Concur
Education
Everest University-South Orlando 2004 — 2009
Associate of Science (A.S.), Medical/Clinical Assistant, 4.0
Warner University 1993 — 1996
Bachelor of Arts (B.A.), Business Administration and Management, General
Universal American April 2013 - Present
Island One Resorts February 2002 - April 2013
Cruises Only 1995 - 2001
Spec's Music November 1994 - March 1995
Skills
Microsoft SQL Server, Business Analysis, SQL, Business Intelligence, SSIS, Outlook, Team Building, Agile Methodologies, XML, Integration, User Interface Design, User Experience, Resorts, Microsoft Excel, Management, Training, Customer Service, Hospitality, Project Planning, HTML, Team Leadership, Unix, Programming, Customer Satisfaction, Visual Studio, Software Documentation, Analysis, Team Management, Databases
Education
Florida State University 1989 — 1994
Bachelor's degree, Management/MIS
RockPile Energy Services June 2014 - Present
FTS International June 2012 - March 2014
FTS International April 2012 - June 2013
Giovanni's Italian Restaurant & Pizzeria August 2006 - December 2011
Island One Resorts February 2004 - April 2005
Skills
Customer Service, English, Gas, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Windows
Education
University of Central Florida 2006 — 2011
BSEE, Power Systems, Health Sciences
Quality One Wireless February 2014 - Present
Island One Resorts October 2007 - July 2013
Celebrity Resorts February 2007 - October 2007
Silver Lake Resort April 1997 - January 2007
Skills
Financial Analysis, Accounting, Budgets, Forecasting, Cash Management, Accounts Payable, Payroll, Variance Analysis, Customer Service, Financial Reporting, Microsoft Excel, Microsoft Word, Account Reconciliation, General Ledger, Auditing, Invoicing, Accruals, Accounts Receivable, Analysis
Education
Florida Southern College 1993 — 1996
Bachelor's degree, Accounting
Island One Resorts April 1991 - Present
Warwick Hotels January 1980 - December 1990
Skills
Account Reconciliation, Accounts Payable, Journal Entries, Accounts Receivable, General Ledger, Bank Reconciliation, Fixed Assets, Accruals, Team Building, Balance Sheet, Hospitality, Management, Financial Statements, Accounting, GAAP, Forecasting, Year-end Close, Variance Analysis, Microsoft Dynamics GP, Peachtree, Great Plains Software, Microsoft Excel, Budgets, Payroll, Customer Service
Education
CUNY Bronx Community College 1976 — 1979
Associate of Science (A.S.), Accounting and Business/Management
Morris High School 1964 — 1967
Villa Marketers January 2005 - Present
Island One Resorts November 2001 - December 2002
Parkway International Resort March 1999 - September 2000
Skills
Direct Sales, Web Design, Web Development, Photography, Videography, Internet Marketing, New Business Development, Consulting, Salesforce Training, Inbound Marketing, Web Marketing, Online Marketing, Blogger, Blog Marketing, Published Author, Sales Presentations, Sales, Email Marketing, Lead Generation, SEO, PPC, Marketing, Online Advertising, Social Media Marketing, Brand Development, Direct Marketing, SEM, Google Adwords, Sales Process, Google Analytics, Web Analytics, Digital Marketing, B2B Marketing, Mobile Marketing, Market Planning, Marketing Strategy, Hospitality, Sales Management, Marketing online
Education
Florida Gateway College
School Of Hard Knocks
Twilight travel Inc February 2013 - Present
Travelcomm Industries June 2004 - February 2013
Island One Resorts June 2003 - June 2004
Tempus Resorts / Wyndham Resorts January 2002 - October 2003
SkyPass Advertisement / Summer Bay Resorts June 2002 - June 2003
Bobby Allison Wireless / NEXTEL March 1999 - January 2003
Peter Lowe International / Get Motivated Seminars, Inc. January 2000 - September 2001
I.R.G. International Recover and Remarketing Group January 1999 - January 2000
ABN AMRO Bank N.V. ( Originally The Chicago Corporation ) January 1996 - January 1998
Spencer Gifts August 1995 - July 1996
Skills
Sales Management, Training & Development, Team Motivator, Market Research, Sales Support, Outbound Marketing, Microsoft Excel, Microsoft Word, PowerPoint, Sales Operations, New Business Development, Lead Generation, Online Advertising, Telemarketing, Budgets, Team Leadership, Contract Negotiation, Training, Customer Retention, Coaching, Start-ups, Business Strategy, Team Building, Sales, Management, Marketing, Recruiting, Employee Training, Negotiation, Customer Service, Call Centers, Sales Process, Selling
Education
Kaplan University-Davenport Campus 2013 — 2015
Master of Business Administration (M.B.A.)
Valencia Community College 1998 — 2000
Associate of Arts (AA)
CUNY York College 1997 — 1998
Associate of Arts (AA)
Florida State University 1997 — 1997
west oranage HS 1992 — 1996
Private Organization May 2012 - Present
All Florida Job Fairs January 2008 - May 2012
Allen and Associates January 2007 - January 2008
The Family of Orange Lake Resorts April 2006 - January 2008
Bluegreen Resorts February 2003 - March 2006
Westgate Resorts August 1998 - January 2001
Island One Resorts September 1993 - August 1998
Skills
Recruitment/Retention, Microsoft Office, Event Management, Selling Skills, Recruiting, Team Building, Lead Generation, Marketing Strategy, Sales Management, Hospitality, Customer Service, Sales, New Business Development, Leadership Development, Cold Calling, Team Leadership, Account Management, Strategic Planning, Advertising, Coaching, Customer Retention, Negotiation, Event Planning, Direct Sales, Management, B2B, Social Media Marketing, Business Planning, Salesforce.com, Budgets
Education
Seminole State College of Florida 2009 — 2011
Attaining Degree in Human Resources, Human Resources with a minor in Communications
Exploria Resorts December 2014 - Present
Legacy Vacation Club October 2012 - December 2014
Janus Hotel and Resort May 2012 - October 2012
Island One Resorts 1993 - 2012
Spectro Lume Inc. June 1984 - June 1992
Skills
Operations Management, Training & Development, Leadership Development, Employee Relations, Coaching, Organizational..., Customer Service, Problem Solving, Strategic Planning, Public Speaking, Administration, Process Improvement, Customer Relations, Team Building, Microsoft Office, Mentoring, Budgeting, Excel, Business Planning, Negotiation, Planning, Performance Management, Fundraising, Staff Development, Forecasting, Word, PowerPoint, Teaching, Contract Negotiation, Scheduling, Teamwork, Budgets, Microsoft Excel, Project Planning, System Administration, Employee Training, Process Scheduler, Resorts, Training, Hospitality Management, Team Management, Hospitality Industry, Microsoft Word, Management, Customer Satisfaction, Marketing, Leadership, Recruiting, Hotels, Event Planning
Education
Florida Metropolitan University 2001 — 2003
Bachelor's Business Administration, Business
Valencia Community College 1993 — 1998
Associates of Art, General
Nassau Community College 1985 — 1987
Landry's Restaurants December 2012 - Present
Legacy Vacation Club January 2013 - February 2014
Brinker International January 2002 - October 2012
Island One Resorts December 2009 - July 2012
Delaware North Companies 2002 - 2009
Seminole Hard Rock Hotel & Casino Hollywood March 2006 - March 2007
Skills
Time Management, PowerPoint, Hospitality, Event Planning, Customer Service, Management, Event Management, Team Building, Marketing, Customer Satisfaction, Leadership, Teamwork, Sales, Outlook, Hospitality Industry, Hospitality Management, Training
Education
Broward Community College 2001 — 2003
Associates, CDA
Boca Beauty Academy 2003 — 2004
Full Skin Care Specialist, Permanent Cosmetics/Makeup and Tattooing
TravelClick February 2014 - Present
Recyclebank November 2009 - August 2012
LandAmerica GulfAtlantic Title February 2005 - November 2008
Island One Resorts March 2002 - May 2005
Tempus Resorts 1997 - 2001
Skills
Customer Service, Microsoft Excel, Microsoft Word, Management, Marketing Strategy, PowerPoint, Administrative Work, Account Management, Phone Etiquette, Multi-line Phone, Analytical Reasoning, Multi-tasked, Outlook, Sustainable Business, Troubleshooting, Databases
Education
Colorado Technical University 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Marketing
Monroe College 1992 — 1993
Associate of Science (A.S.), Accounting
Centurion Realty Group 2011 - Present
Mirasol FAFCO Solar December 2009 - Present
Mirasol FAFCO Solar 2010 - 2010
Island One Resorts March 2007 - October 2007
Tempus Resorts 1998 - 2003
Tempus Resorts International 1998 - 2003
Miss North American Teen January 1985 - October 1988
Skills
Recruiting, Customer Service, Process Scheduler, Training, Selling, Team Building, Sales, Real Estate, Negotiation, Leadership, Marketing, Contract Negotiation, Investment Properties, Residential Homes, Entrepreneurship, Management, First Time Home Buyers, Foreclosures, Sellers, Referrals, Single Family Homes
Education
Indiana University Bloomington
BS, Business, Management
William Duty Enterprises November 2013 - Present
William Duty Enterprises 2009 - Present
Strategic Information Group January 2011 - November 2013
Tower Automotive March 2010 - September 2010
QAD-Visteon Project 2007 - 2009
William Duty Enterprises 2005 - 2007
Ocwen Financial Corporation 2002 - 2004
BravePoint 1998 - 2002
Central Florida Investments 1997 - 1998
Island One Resorts 1994 - 1997
Skills
Progress 4GL
Education
Eastern Michigan University 1973 — 1985
BBA, Business Information Systems
Consulting Projects 2013 - Present
Island One Resorts August 2007 - December 2013
Starwood Vacation Ownership February 2003 - July 2007
Hilton Grand Vacations 2000 - 2002
World Commerce Online 1999 - 2000
Starwood Vacation Ownership 1994 - 1999
SunTrust Bank 1993 - 1993
SunTrust Bank 1992 - 1992
SunTrust Bank 1990 - 1992
Skills
Resorts, Timeshare, Hospitality, Hotels, Revenue Analysis, Forecasting, Strategic Planning, Business Analysis, Analytics, Reporting Metrics, Data Marts, Budgets, Financial Analysis, Leadership, Management, Business Planning, Analysis, Team Leadership, Marketing, Call Centers, Hospitality Management, Team Building, Sales Operations, Yield Management, Accounting, Strategy, Pricing, Income Statement, Process Improvement, Financial Modeling, Negotiation, Operations Management, Hotel Management, Cross-functional Team..., Marketing Strategy, Tourism, Sales, Training, Sales Management, Team Management, Business Intelligence, New Business Development, Executive Management, Business Strategy, Hospitality Industry, Project Planning, Access, Finance, Customer Satisfaction, P&L
Education
Rollins College - Crummer Graduate School of Business 1992 — 1994
Master of Business Administration (MBA)
Rollins College 1987 — 1989
Bachelor of Arts (B.A.), Mathematical Sciences
Island One Resorts Inc February 2008 - Present
Island One Resorts February 2008 - September 2010
Tempus Resorts International October 2006 - April 2007
Tempus Resorts International October 2006 - April 2007
Walt Disney World April 2005 - January 2006
Walt Disney World April 2005 - January 2006
Education
University of Phoenix 2010 — 2012
AA, Hospitality Management
FAR ROCKAWAY HIGH SCHOOL
High School Diploma
University of Phoenix
Hospitality, Travel & Tourism Management
South Orange Wellness & Injury Center February 2010 - Present
Jewish Federation of Greater Orlando September 2008 - December 2009
Island One Resorts July 2003 - June 2008
Marriott Vacation Club International 2000 - 2003
Universal Studios Florida 2000 - 2003
Universal Studios 1997 - 2000
Skills
Social Media, Event Planning, Social Networking, Public Speaking, Marketing Communications, Public Relations, Event Management, Social Media Marketing, Media Relations, Fundraising, Advertising, Customer Service, Hospitality, Blogging, Nonprofits, Newsletters, Copywriting, Creative Writing, Copy Editing, Editing, Email Marketing, Marketing, Online Marketing
Education
Syracuse University 1964 — 1968
BA, Communications, Marketing
Syracuse University
Champions Touch January 2008 - Present
ISSA Worldwide Cleaning Industry Association 2011 - Present
Orange Lake Resort September 2006 - April 2008
Advanced Reserve Solutions February 2002 - August 2006
Island One Resorts 1998 - 2001
Skills
Management, Budgets, Process Improvement, Business Development, Hotels, Six Sigma, New Business Development, Hospitality, Customer Satisfaction, Team Building, Contract Negotiation, Training, Resorts, Business Planning, Strategic Planning, Project Planning, Public Speaking, Negotiation, Event Management, Marketing, Program Management, Lean Manufacturing, Sales Management, Facilities Management, Business Strategy, Customer Service, Forecasting, Strategy, Business Intelligence, Marketing Strategy, Account Management, Coaching, Sales Presentations, Chemical, B2B, Product Development, Operations Management, Sales Operations, Income Statement, Inventory Management, Time Management, Start-ups, Lean Six Sigma, Green belt Six Sigma, Chemical Free..., Tableau Data Analysis, Key Performance..., Social Media Marketing, Leadership, P&L Management
Education
Penn State University 1974 — 1979
Business, Finance
Columbia College 1996 — 1997
Masters Finance, Finance, 3.7 GPA
DCR Workforce October 2010 - Present
Hi-Tec Associates, Inc. March 2006 - October 2010
Orlando Utilities Commission August 2005 - March 2006
Island One Resorts February 2002 - August 2005
Skills
Internet Recruiting, Screening Resumes, Technical Recruiting, Recruiting, Talent Acquisition, Employee Relations, Benefits Negotiation, Applicant Tracking..., Contract Recruitment, Employee Engagement, Behavioral Interviewing, Deferred Compensation, Staffing Services, Cold Calling, Screening, Customer Service, Human Resources, Employer Branding, Corporate Recruiting, Interviews, Staff Augmentation, Job Fairs, College Recruiting, Temporary Placement, Permanent Placement, Temporary Staffing, Executive Search, Sourcing, Taleo, RPO, New Hire Orientations, Onboarding, Reference Checking, Talent Management, Job Descriptions, Resume Writing, Hiring, Background Checks, Candidate Generation, Recruitment Advertising, Interview Preparation, PeopleSoft, Personnel Management, Search, Social Recruiting, Management, Training, Leadership, Coaching, Relationship Building
Education
University of South Florida 2000 — 2004
Bachelor's degree, Business Administration and Management, General
Maynard Evans High School 1996 — 2000
Ashworth College
Master's degree, Education
OpenTable October 2014 - Present
OpenTable October 2013 - October 2014
Orbitz Worldwide January 2011 - October 2013
Central Florida Vacation Rental Managers Association (CFVRMA) January 2009 - December 2010
SeaWorld Parks & Entertainment July 2008 - December 2010
Medieval Times December 2006 - July 2008
Island One Resorts August 2004 - December 2006
Skills
Sales, Hospitality, Account Management, Event Planning, Tourism, Event Management, Marketing, Online Travel, Training, Management, Project Management, Hotels, Online Advertising, Resorts, E-commerce, Leisure, Revenue Analysis, Email Marketing, Customer Service, Leadership, Social Media Marketing, Social Networking, Competitive Analysis, Trade Shows, Marketing Strategy, Online Marketing, Hospitality Industry, Time Management, Sales Management, Contract Negotiation, Employee Training, Team Leadership, New Business Development, Customer Satisfaction, Marketing Communications, Cold Calling
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
Universidad de Puerto Rico 1999 — 2004
BA, Major in Psychology, Minor in French
Pro4ia March 2012 - Present
Agility Cable March 2011 - March 2012
Island One Resorts March 2007 - March 2011
Align January 1996 - October 2007
Skills
Active Directory, Windows Server, ITIL, Disaster Recovery, Troubleshooting, Data Center, Windows 7, Servers, Virtualization, IT Management, Vendor Management, Network Administration, IT Operations, IT Service Management, Security, Microsoft Exchange, Computer Hardware, DNS, Technical Support, VMware, Group Policy
Education
University of Puerto Rico-Humacao 1994 — 1996
Escuela Superior Ana Roque 1990 — 1993
Industrial Electronics Technology/Technician
Ripley Entertainment August 2012 - Present
Bonnier Corporation January 2009 - August 2012
Island One Resorts 2007 - 2008
Scholastic Book Fairs 2006 - 2007
Skills
Magazines, Graphic Design, InDesign, Creative Direction, Adobe Creative Suite, Mac, Photoshop, Logo Design, Dreamweaver, Layout, Email Marketing, Wordpress, Advertising, Illustrator, Web Design
Education
University of Central Florida 2002 — 2006
Bachelor of Fine Arts, Graphic Design
Vertical Vision Financial Marketing October 2012 - Present
hhgregg October 2008 - September 2012
hhgregg September 2005 - October 2008
hhgregg November 2004 - August 2005
Island One Resorts April 2004 - November 2004
Hilton Head Hospitality October 2003 - April 2004
Circuit City October 2001 - October 2003
Skills
Sales, Recruiting, Management, Negotiation, Merchandising, Training, Customer Service, Retail, Sales Management, Visual Merchandising, Sales Operations, Customer Satisfaction, Store Management, Marketing, Loss Prevention, Team Building, Team Leadership, Leadership, Direct Sales, Coaching, Store Operations, Customer Retention, Profit, Inventory Management, Operations Management, Selling, Income Statement, Employee Training, Big Box, Hiring, Multi-unit, Associate Development, Retail Sales, Inventory Control, P&L Management, Shrinkage, Planograms, Multi-Unit Management, Driving Results, People Development, POS
Education
Kennesaw State University
Sales Management, Business
Northgate High School
Cablevision 2014 - Present
Caltavating Consulting May 2008 - October 2014
Verint-Systems June 2012 - May 2014
Juvenile Diabetes Research Foundation February 2011 - June 2012
EngenderHealth April 2010 - February 2011
Florida's Blood Centers November 2008 - April 2010
Island One Resorts February 2007 - October 2008
JetBlue Airways February 2001 - December 2006
Skills
Leadership Development, Leadership, Public Speaking, Facilitation, Training, Employee Training, Performance Management, Training Delivery, Cross-functional Team..., Management, Organizational..., Workshop Facilitation, Talent Management, Coaching, Employee Engagement, Onboarding, Succession Planning, E-Learning, Career Development, Human Resources, Strategy, Employee Relations, Strategic Planning, Process Improvement, Team Building, Change Management, Project Management, Project Planning, Staff Development, Organizational..., Workforce Planning, Business Strategy, Delegation, Brand Training, Job Coaching, Recruiting, Strategy Facilitation, Program Management, Interviews
Education
University of Phoenix 2009 — 2010
MBA, Business Administration and Management, General
New York University 2004 — 2005
Certification in Master Corporate Faculty Training Program, Adult Learning
Fordham University 1988 — 1990
B.A., History
Cornell University-eCornell 2003 — 2003
Facilitating Group Discussions and Managing Performance
Giordano's of Orlando November 2009 - January 2013
Starwood Vacation Ownership January 2007 - November 2009
Island One Resorts December 2003 - January 2007
Westgate Resorts 2003 - 2004
Skills
Social Media Marketing, Public Relations, Event Planning, Hospitality Industry, Event Management, Customer Service, Concierge Services, Time Management, Microsoft Excel, Microsoft Word, Timeshare, Trade Show Exhibitor, Tourism, Social Media, Creative Writing, Online Advertising, Copy Editing, Marketing, Training, Hospitality, Hotels, Advertising, Direct Marketing, Sales, Trade Shows, Hospitality Management, Food & Beverage, Lead Generation, Restaurants, Facebook, Online Marketing, Social Networking, Leadership, Customer Satisfaction, Account Management, Marketing Communications, Marketing Strategy, Market Planning
Education
Sullivan University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 4.0
Sullivan University 1991 — 1993
Associate’s Degree, Tourism and Travel Services with Emphasis in Marketing, 4.0
University of Louisville
TCB & COMPANY January 2001 - Present
Wydenm 2005 - 2007
Island One Resorts 2005 - 2007
Aqua sun Investments 2003 - 2005
Indianola Police Dept. August 1995 - August 2000
aqua sun investments June 1982 - January 1995
aqua sun investments June 1982 - January 1995
Skills
Selling, Marketing, Resorts, Customer Service, Sales Management, Negotiation, Account Management, Microsoft Word, Microsoft Excel, Microsoft Office, Cold Calling, Event Management, Psychology, Buying and Selling of...
Education
Daytona Beach Community College 1979 — 1981
Bussiness, Marketing
Climmers Real Estate School
Realitors License, Real Estate
Lakeshore Technical College
Psychology
Several Management couses throughout the years
Brand Tango February 2004 - Present
Pinpoint Communications 2004 - 2010
Bluegreen Corporation 1999 - 2004
Frankfurt Gips Balkind 2002 - 2003
Communication Control Systems 1994 - 1999
Island One Resorts 1991 - 1994
Skills
Creative Direction, Brand Architecture, Creative Strategy, User Interface Strategy, Digital Branding, Web Marketing, Graphic Design, Copywriting, Corporate Identity, CRM, Collateral, Advertising, Adobe Creative Suite, Social Media Marketing, Brochures, Online Advertising, Art Direction, Creative Services, Logo Design, Concept Development, Corporate Branding, Direct Mail, Web Design, Website Development, Brand Developement, Brand Development, User Experience, Marketing Strategy, Graphics, Packaging, Image Manipulation, Marketing, Integrated Marketing, Interactive Advertising, Interaction Design, Branding & Identity, Visual Communication, Typography, Interactive Marketing, Outdoor Advertising, User Interface Design, Catalogs, Experience Design, Email Marketing, Digital Strategy, Online Marketing
Education
Fashion Institute of Technology 1986 — 1990
BFA, Advertising Design
Fashion Institute of Technology 1986 — 1990
Bachelor of Fine Arts (BFA), Advertising Design
American Resort Development Association (ARDA) March 2006 - August 2012
American Resort Development Association March 1997 - March 2006
Island One Resorts January 1996 - February 1997
Skills
Resorts, Timeshare, Hospitality, Customer Service
Education
South Dakota State University 1981 — 1985
The Resort at Squaw Creek November 2013 - January 2015
Ajilon Finance Solutions November 2011 - August 2012
Accounting Principals 2011 - August 2012
International Education Corporation 2011 - 2011
Island One Resorts 2009 - 2010
Skills
Payroll, Accounts Payable, Talent Acquisition, Recruiting, Human Resources, Accounting, Accounts Receivable, Business Development, Temporary Staffing, Account Management, Customer Service, Finance, Leadership, Management, Sales, Team Building, Training
Education
The University of Montana 1999 — 2003
BS, Business Administration
Griffith University
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...
...
...
...
...
Manpower July 2015 - Present
Manpower June 2014 - Present
Resume Writers' Ink, LLC January 2014 - Present
Orange Lake Resorts June 2012 - August 2013
Xtreme Promotions April 2008 - November 2008
Island One Resorts March 2007 - April 2008
Oak Plantation Resort July 2005 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Hospitality Industry, HRIS, HR Policies, Social Media, Interviews, Recruiting, Management, Training, New Hire Orientations, Human Resources, Online Social Networking, Community Outreach, Talent Acquisition, Hiring, Customer Service, Onboarding, Employee Relations, Employee Training
Education
DeVry University 2013 — 2014
Bachelors Degree in Technical Mangement, Human Resources Mangement, 3.94 GPA
Valencia Community College 2010 — 2012
Associate's degree, Human Resources Management and Services
Westgate Resorts April 2015 - August 2015
HMSHost April 2009 - April 2015
Hibbett Sporting Goods January 2008 - July 2008
Walt Disney World December 2006 - July 2007
Island One Resorts August 2006 - December 2006
Walt Disney World November 2005 - August 2006
Water Mania March 2005 - September 2005
Fazoli's Restaurant Management, LLC May 2002 - March 2005
Skills
Microsoft Office, Accounting, Foreign Affairs, Warehousing, Time Management, Management, Data Entry, Inventory Management, Resorts, Restaurants, Team Leadership, Soccer, Social Media, Customer Service, PowerPoint, Leadership, Training, Sales, Marketing, Food, Microsoft Word, Event Planning
Education
Rollins College 2010 — 2013
Bachelor of Arts (BA), International Relations and Affairs
Valencia Community College 2003 — 2008
Associate of Science (AS), Accounting
ISLAND ONE RESORTS May 2002 - Present
Education
Brevard Community College 1967 — 1968
Associate of Science (A.S.), Computer Science
COCOA HIGH SCHOOL 1963 — 1965
Orange County Public Schools November 2012 - Present
Advocate Enterprises October 2011 - Present
Rewards That Count, Inc. March 2011 - Present
DL Foundation January 2007 - Present
Island One Resorts January 2007 - October 2011
Health Central January 2000 - December 2006
Orlando Health June 1990 - December 1999
Vietnam Veterans Ensemble Theatre Company (VETCO) 1988 - 1990
Harold Prince Organization 1985 - 1990
Skills
Non-profits, Corporate Communications, Training, Brand Loyalty, Corporate Branding, Community Engagement, Human Resources, Business Strategy, Strategic Partnerships, Philanthropy, Executive Development, Executive Management, Fundraising, Leadership, Strategy, Public Relations, Marketing, Entrepreneurship, Program Management, Community Outreach, Community Development, Coaching, Nonprofits, Event Management, Marketing Strategy, Strategic Planning, Social Media, Motivational Speaking, Public Speaking, Team Building, Leadership Development, Business Planning, Organizational Culture, Research, Budgets, Event Planning, Small Business, Media Relations, Board Development, Staff Development, Organizational..., Strategic Communications
Education
Cedar Crest College 1980 — 1984
BA, Communication/Theatre
Legacy Vacation Club January 2013 - Present
Island One Resorts May 2005 - December 2012
Wyndham Palace Hotel & Spa January 2001 - May 2005
Skills
Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Resorts, Tourism, Guest Service Management, Team Building, Customer Satisfaction, Hospitality, Front Office, Pre-opening, Micros
Education
Universidad de Puerto Rico
Great Strides Consulting, Inc. November 2009 - Present
Shari Levitin Group September 2011 - August 2012
Island One Resorts May 2007 - April 2010
Starwood Vacation Ownership 1995 - 2007
Skills
Timeshare, Resorts, Hotels, Hospitality, Tourism, Business Planning, Marketing Management, Recruiting, Leadership, Hotel Management, Training, Customer Satisfaction, Account Management, Yield Management, Leisure, Sales Management, Sales, Contract Negotiation, Advertising, Analytics, Management, Marketing, Customer Service, Business Travel, Hospitality Industry, Event Planning, Public Relations, Business Strategy, Telemarketing, Market Planning, Real Estate, Vacation, Online Marketing, Operations Management, Employee Training, Direct Marketing, Income Statement, Sales Leadership..., Team Leadership, Property Management, Email Marketing, Coaching, Hiring, Leisure Travel, Marketing Communications, Sales Process, Trade Shows
Education
Scripps College 1979 — 1983
B.A., Latin American Studies
Wyndham Vacation Ownership July 2015 - Present
Wyndham Vacation Ownership January 2014 - Present
Wyndham Vacation Ownership February 2013 - December 2013
Equiant Financial Services Inc August 2011 - December 2012
Island One Resorts December 2001 - August 2011
Starwood Vacation Ownership July 1998 - November 2001
Skills
Team Building, Forecasting, Customer Service, Budgets, Financial Analysis, Team Leadership, Customer Satisfaction, Outlook, Accounting, Strategic Planning, Project Planning, Process Improvement, Management, New Business Development, Invoicing, Employee Relations, Training, Hospitality, Microsoft Excel, Leadership, Time Management, Call Centers, Operations Management, Marketing, Analysis
Education
University of Phoenix 2007 — 2010
Bachelor of Science (B.S.), Management
Osceola High School 1993 — 1995
Berkshire Hathaway HomeServices Florida Realty June 2013 - Present
Coast 2 Coast Investments June 2013 - Present
American Real Estate Advisors, LLC January 2008 - Present
The Mortgage Firm, Inc. September 2011 - May 2013
Windermere Management Consultants, Inc November 2006 - March 2010
Windermere Mortgage Company 2001 - 2010
Island One Resorts December 1997 - January 1999
Skills
Foreclosures, Mortgage Lending, FHA, Loans, Refinance, Real Estate, First Time Home Buyers, Negotiation, Investment Properties, Residential Homes, Mortgage Banking, VA loans, USDA, Loan Origination, REO, Residential Mortgages, Short Sales, FHA financing, Investors, Vacation Homes, Property Management
Education
University of Houston 1981 — 1983
MBA, Finance
University of New Haven 1978 — 1980
BS, Marketing, degree conferred summa cum laude
Bee Branded Inc January 2013 - Present
DeRoo Branding & Promotions April 2012 - December 2012
DeRoo Printing December 2011 - April 2012
Monkey Business Promotions May 2010 - December 2011
Monkey Business Promotions January 2011 - August 2011
Monkey Business Promotions January 2010 - January 2011
Island One Resorts 1992 - 2000
Skills
Promotions, Promotional Products, Corporate Branding, Sales Management, Creative Development, New Business Development, Print, Advertising, Corporate Gifts, Market Planning, Advertising Sales, Brochures, Packaging, Event Planning, Digital Media, Creative Direction, Account Management, Product Marketing, Marketing Communications, B2B, Brand Development, Social Media, Online Advertising, Marketing, Email Marketing, Variable Data Printing, Newsletters, Graphic Design, Media Planning, Lead Generation, Event Management, Online Marketing, Trade Shows, Public Relations, Customer Service, Digital Marketing, Budgets, Creative Strategy, Direct Mail, Digital Printing, Marketing Management, Direct Marketing, Corporate Identity, Social Media Marketing, SEO, Integrated Marketing, Brand Awareness, Retail, Marketing Strategy, Brand Management
Education
University of Central Florida - College of Business Administration 1994 — 1998
BS, Business, Management, Marketing, and Related Support Services
University of Central Florida
Brand Tango January 2005 - Present
Bluegreen Corp March 1999 - January 2005
Bluegreen January 1999 - January 2005
Island One Resorts 1995 - 1999
Marriott Vacation Club International 1992 - 1995
Six Flags Great Adventure 1975 - 1980
Skills
Social Media Marketing, Media Relations, Strategic Consulting, Branding & Identity, Marketing Strategy, Digital Marketing, Brand Architecture, Brand Awareness, Website Development, Web Applications, CRM, Cost Benefit, Strategic Partnerships, Alliance Marketing, Direct Marketing, Creative Direction, Sales, Strategy, Brand Development, Marketing, Lead Generation, Online Advertising, Marketing Communications, Start-ups, Web Marketing, Trade Shows, Market Planning, Marketing Management, Email Marketing, Online Marketing, Advertising, Leadership, E-commerce, SEM, SEO, Digital Strategy, Mobile Marketing, Integrated Marketing, B2B Marketing, Corporate Branding, Copywriting, Brochures, Sales Management, Relationship Marketing, Interactive Marketing, Product Development, Direct Mail, Web Design, Customer Acquisition, Brand Management
Education
Temple University - Fox School of Business and Management
The College of New Jersey
BA
Lusk, Drasites & Tolisano, P.A. August 2014 - Present
Lusk, Drasites & Tolisano, P.A. March 2014 - Present
Bill McFarland, P.A. March 2013 - December 2013
Brooke, Douglas & Hooper dba CleanTechRecruits.com October 2012 - March 2013
Executive Leadership Solutions August 2008 - October 2012
Associates and Bruce L Scheiner August 2006 - September 2008
Island One Resorts March 2004 - August 2006
TX Appraiser Licensing & Certification Board September 2001 - March 2004
TALCB 2000 - 2003
Skills
Leadership, Customer Service, Management, Call Centers, Research, Advertising, Executive Search, Account Management, Employee Benefits
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Marketing, 3.84
Valencia College
Retired and enjoying time with family January 2015 - Present
Parks Hospitality Group May 2008 - January 2015
Island One Resorts August 2006 - April 2008
Tropical Palms Resort January 2002 - July 2006
The Walt Disney Company March 2000 - June 2001
Disney Institute 1995 - 2001
Walt Disney Company 1981 - 2001
Disneyland Paris June 1991 - June 1992
Walt Disney World May 1989 - June 1991
Skills
Leadership Development, Change Management, Planning, Strategy Development, Cost Reduction, Process Development, Instructional Design, Organizational..., Executive Coaching, Strategic Planning, Coaching, Team Building, Performance Management, Process Improvement, Business Strategy, Organizational Design, Organizational..., Management Consulting, Employee Relations, HR Strategy, Organizational Change, Adult Education, Instructor-led Training, Culture Change, Training Delivery, Cross-functional Team..., Operations Management, Problem Solving, Management Development, Continuous Improvement, Performance Consulting, Curriculum Design, Budgeting, Project Planning, Human Resources, Strategy, Hospitality, Budgets, Management, Hotels, Resorts, Training, Public Speaking, Negotiation, Employee Engagement, Analysis, Recruiting, Workshop Facilitation, Time Management, Hiring
Education
Marshall University 1969 — 1972
Bachelor, Psychology
Marshall University 1969 — 1972
Gray Line Worldwide February 2015 - Present
International Palms Resort & Conference Center Orlando August 2014 - February 2015
Hot Topic November 2012 - June 2014
Tempus Resorts International January 2009 - November 2012
Omni Hotels July 2006 - January 2009
Island One Resorts January 2003 - July 2006
Nine West Group May 2001 - May 2006
Skills
Store Management, Visual Merchandising, Merchandising, Store Operations, Retail, Retail Sales, Customer Service, Cashiering, Microsoft Excel, Trend Analysis, Microsoft Office, Microsoft Word, Payroll, Forecasting, Teamwork, Financial Analysis, Cash Management, Window Displays, Recruiting, Inventory Management, Driving Results, Time Management, Profit, Planograms, Apparel, Merchandise Planning, Fashion, Sales, POS, PowerPoint, New Store Openings, Management, Cash Register, Accounting, Data Entry, Outlook, Auditing, Financial Reporting, Accounts Payable, Team Leadership, Trend, Cash Flow, Customer Satisfaction, Hiring, Loss Prevention, Employee Training, Training, Training, Front Office, Inventory Control
Education
Florida International University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Marriott Vacations Worldwide Corporation September 2015 - Present
Concord Servicing Corporation June 2005 - August 2015
Resort Condominiums International / RCI / Cendant 1986 - 2005
Starwood Vacation Ownership 2001 - 2001
Island One Resorts 1998 - 2000
Skills
Strategic Planning, Negotiation, Operations Management, Process Improvement, Business Relationship..., Start-ups, New Business Development, Business Analysis, Sales, Customer Service, Lead Generation, Call Center, Business Development, Performance Management, Marketing, Forecasting, Team Building, Contract Negotiation, Budgets, Account Management, Public Relations, Management, Hospitality, Merchant Services, Event Management, Business Strategy, Project Management, Strategic Partnerships, Strategy, Strategic Alliances, Risk Management, Business Planning, Leadership, P&L Management, Sales Management, Microsoft Office, CRM, Public Speaking, Resorts, Executive Management, Training, Social Media Marketing, Call Centers
Education
Miami University 1979 — 1983
B.S., Retail Marketing
Ross Education, LLC December 2012 - 2015
ITT Technical Institute 2008 - 2011
Self Employed 2003 - 2008
Tyler Mountain Water Co 2001 - 2004
TRG 1997 - 2001
Island One Resorts April 1989 - August 1996
Skills
Operations Management, Training & Development, Recruitment, Higher Education..., Sales Management, Employee Learning &..., Marketing Management, Executive Management, Admissions, Retention, Team Management, Lead Generation, Budgeting, Cross-functional Team..., Hospitality, call center operations, Training Delivery, Start-ups, Sales, Human Resources, Accounting, CampusVue, Hiring, Enrollment Management, Team Building, Student Financial Aid, Staff Development, Student Recruiting, Campus, Higher Education, Budgets, Call Centers, Coaching, Customer Retention, Employee Training, Leadership, Recruiting, Resume Writing
Education
Marshall University
BA
Lake Gibson Sr High School
Breckenridge Grand Vacations June 2015 - Present
MOB Marketing Worldwide Inc. January 2015 - Present
Wyndham Vacation Ownership 2012 - 2014
Wyndham Vacation Ownership 2010 - 2012
Orange Lake Resort 2009 - 2010
Island One Resorts 2004 - 2008
Shell Vacations, LLC 2001 - 2003
Hilton Grand Vacations 1999 - 2000
Vistana East, Inc. 1990 - 1999
Skills
Hospitality, Marketing Strategy, Team Building, Customer Acquisition, Management, Leadership, Budgets, Timeshare, Team Leadership, Recruiting, Strategic Negotiations, Project Management, Training, Motivation, Sales, Hospitality Industry, Business Development, Sales Operations, Employee Training, Strategic Planning, Hotels, Event Management, Forecasting, Hospitality Management, Customer Service, Marketing, Business Planning, Marketing Management, Market Research, Resorts, Business Strategy, Customer Satisfaction, Strategy, Lead Generation, Yield Management, Account Management, Revenue Analysis, Leadership Development, Tourism, Online Marketing, Hotel Management, Event Planning, New Business Development, Sales Management, Public Relations, Start-ups, Online Advertising, Vacation, Program Management, Contract Negotiation
Education
University of Massachusetts, Amherst
Bachelor's Degree, HRTA, (Hotel, Restaurant and Travel Admnistration)
Exxelia Dearborn Inc. May 2014 - Present
Staffing Network, Inc October 2013 - January 2014
Highland Packaging Solutions March 2013 - September 2013
Living Clean Solutions, Inc April 2011 - September 2012
Island One Resorts March 2008 - September 2008
Hilton Grand Vacations March 1996 - June 1999
Skills
Employee Relations, Human Resources, Payroll, Customer Service, Recruiting
Education
University of Pittsburgh 1994 — 1996
Business Administration and Management, General
NextEra Energy, Inc. September 2014 - Present
NextEra Energy Florida Power & Light October 2012 - September 2014
Island One Resorts June 2012 - October 2012
PepsiCo October 2010 - July 2012
PepsiCo (Formerly PepsiAmericas) January 2007 - October 2010
PepsiAmericas February 2006 - January 2007
PepsiAmericas July 2002 - February 2006
F. McConnell and Sons January 2001 - July 2002
ThyssenKrupp Budd Company January 1999 - January 2001
Skills
Employee Engagement, Generalist, Labor Negotiations, Union Avoidance, Total Rewards, HR Policies, Performance Management, Performance Improvement, Compensation, College Recruiting, Mentoring, Staff Management, Start-ups, Cultural Transformation, Organizational Change, Change Management, Management Consulting, Consumer Products, Strategic Planning, Personnel Management, Labor, Deferred Compensation, Recruiting, Training, HRIS, Coaching, Employee Relations, Labor Relations, Budgets, Organizational..., Human Resources, Management, Leadership, Employment Law, FMLA, Payroll, Nuclear, PeopleSoft, Organizational..., Process Improvement, Temporary Placement, Succession Planning, Talent Management, Onboarding, Talent Acquisition, Interviews, Workforce Planning
Education
INDIANA UNIVERSITY
Bachelor's Degree
Cornell University 2008 — 2010
Certificate Program, Human Resources Employee Relations
Wyndham Vacation Ownership April 2015 - Present
Wyndham Vacation Ownership May 2013 - April 2015
Wyndham Vacation Ownership December 2010 - May 2013
Exceptional Escapes, LLC April 2010 - July 2010
HD Supply October 2009 - April 2010
Island One Resorts October 2006 - October 2009
Skills
Variance Analysis, Accounting, Customer Service, Financial Reporting, Forecasting, Budgets, Strategic Planning, Management, Financial Analysis, General Ledger, Accounts Receivable, Revenue Analysis, Team Building, Cash Management, Analysis, Outlook, Operations Management, Hospitality, Microsoft Excel, Account Reconciliation, GAAP, Accounts Payable, Journal Entries, Microsoft Word
Education
University of Central Florida 2001 — 2005
Bachelors, Accounting
University of Central Florida - College of Business Administration 2001 — 2005
Bachelors, Accounting
TravelClick March 2015 - Present
TravelClick September 2014 - Present
TravelClick April 2013 - Present
Island One Resorts June 2003 - April 2013
Skills
Hospitality, Typing, Multi-tasked, Communication, Hotel Administration, Timeshare, Human Rights, Employee Training, Hotels, Customer Service, Hotel Management, Resorts, Front Office, Time Management, Training, Hospitality Industry, Income Statement, Event Planning, Customer Satisfaction, Tourism, Team Leadership, Rooms Division, Property Management..., Hospitality Management, Invoicing, Yield Management, Revenue Analysis, Spreadsheets, Process Scheduler, Micros
Education
Everest University-South Orlando 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Valencia Community College
Bachelor of Business Administration (BBA), Hospitality and Tourism Management
Holiday Inn Orlando Airport August 2005 - Present
Island One Resorts April 2004 - August 2005
Marriott International September 2003 - April 2005
Greens Energy Services, Inc. October 1999 - September 2003
Skills
HVAC, CPO Certified, Certified Engineering..., Hotel Management, Facilities Management, Facilities Engineering, Microsoft Office, Hotel P.M. Software, Certified Engineering..., Client Relations, Customer Service..., Certified Pool Operator, Budgeting, Planning Budgeting &..., Staff Development, Staff Training, Facility Development, Facility Management, Maintenance Engineering, Facility Maintenance, Cross-functional Team..., Strategic Planning, Time Management, Transportation..., Security Management, HVAC Design, Mechanical Engineering, Engineering, Building Structure, Policies & Procedures, Procurement, Manuals
Education
Blackhawk Technical College 1980 — 1982
Facility Maintenance
DKS February 2009 - Present
Ham & Eggs Tavern January 2013 - Present
Mavice LLC July 2012 - December 2014
Velum Collective January 2010 - January 2011
Rollo Grady November 2009 - August 2010
Whittmanhart Interactive October 2006 - February 2009
DNA Studio September 2005 - October 2006
Island One Resorts March 2002 - September 2005
Skills
Art Direction, Illustrator, Photoshop, Photography, Lightroom, Graphic Design, Drawing, Painting, Illustration, Adobe Creative Suite, Creative Direction, Web Design, Interaction Design, Logo Design, User Interface Design, Adobe Acrobat, Retouching, Storyboarding, Brand Development, Digital Photography, Photo Editing, Art, Interactive Advertising, Advertising, Flash, Graphics, Image Editing, Image Manipulation, Posters, After Effects, Multimedia, Animation, General Awesomeness
Education
International Academy of Art and Design 2002 — 2004
AS, Graphic & Web Design
Dr, Phillips High School (Magnet) 1998 — 2001
High School Diploma, Fine Arts & Graphic Arts
University of California, Los Angeles 2005 — 2005
Flash
Daytona Beach Area CVB October 2012 - Present
Sunset Harbor Yacht Club February 2011 - October 2012
Timeshare Confidant January 2009 - October 2010
Celebration World Resort April 2008 - January 2009
Celebrity Resorts August 2005 - April 2008
Sunvest Resorts January 2004 - December 2004
Hilton Grand Vacations December 2001 - August 2003
Island One Resorts October 1999 - December 2001
Fairfield Resorts May 1998 - October 1999
United States Air Force January 1988 - July 1993
Skills
Resorts, Hospitality, Timeshare, Hotels, Revenue Analysis, Hospitality Management, Hospitality Industry, Budgets, Tourism, Customer Service, Team Building, Hotel Management, Strategic Planning, Sales Management, Operations Management, Forecasting, Customer Satisfaction, Employee Relations, Yield Management, Coaching, Social Media Marketing, Training, New Business Development, Sales, Negotiation, E-commerce, Event Management, Hiring, Business Planning, Leadership, Marketing, Strategy, Event Planning, Food & Beverage, Management, Sales Operations, Public Relations, Income Statement, Sales Process, Online Marketing, Analysis, Recruiting, Market Planning, Sales Presentations, Contract Negotiation, Trade Shows, Inventory Management, Marketing Management, Advertising, Marketing Strategy
Education
Leadership Daytona Class XXXV 2015 — 2015
Community College of the US Air Force 1988 — 1993
Independent Contractor October 2013 - Present
Island One Resorts May 2012 - October 2013
Vista Cay by Millenium February 2011 - June 2012
Westgate Resorts May 2010 - February 2011
Celebrity Resorts January 2007 - December 2009
Westgate Resorts December 2002 - January 2007
SUNTERRA RESORTS January 1999 - December 2002
HOTEL ROYAL PLAZA, Downtown Disney May 1996 - December 1998
Skills
Yield Management, Forecasting, Budgets, Resorts, Hotels, Revenue Analysis, Trend Analysis, Hospitality Management, Hospitality Industry, Front Office, Training, Business Analysis, Hotel Management, Lodging, Analysis, Rooms Division, Hospitality, Team Building, Tourism, Management, Marketing, Leadership, Customer Service, Sales, Pricing, Property Management..., Strategy, Revenue Forecasting, Income Statement, Trade Shows, Opening Hotels, Customer Satisfaction, Catering, Food & Beverage, Pre-opening, Timeshare, Hotel Booking, OnQ, Concierge Services, Event Management, Marketing Strategy, Microsoft Office, Budgeting, Sales Management
Education
Kapaun Mt. Carmel High School, Wichita Kansas
The University of Kansas
Wichita State University
Macon-Bibb County Convention and Vistors Bureau June 2014 - Present
Hot Plates Group January 2014 - May 2014
Macon-Bibb County Convention and Visitors Bureau May 2013 - December 2013
Hopping Green & Sams, P.A. February 2012 - May 2013
Florida State University August 2009 - May 2013
Marie Livingston Steak House April 2012 - August 2012
Island One Resorts April 2010 - August 2011
Island One Resorts April 2010 - August 2011
Island One Resorts April 2010 - August 2011
Skills
Time Management, Recruiting, Management, Sales, Customer Service
Education
Florida State University 2009 — 2013
Human Resource Management and Hospitality Minor, Management and Hospitality, 3.14
Diamond Resorts International® November 2014 - Present
Diamond Resorts International® May 2011 - November 2014
Island One Resorts March 2010 - May 2011
The Synergy Resort Marketing Group April 2009 - August 2009
US Navy June 2001 - June 2009
Festiva Hospitality Group July 2008 - October 2008
Driftwood Hospitality Management May 2006 - June 2008
Best Buy December 2005 - May 2006
Wet 'n Wild Orlando May 1997 - December 1999
Skills
Organizational..., Training, Information Technology, Strategic Planning, Computer Repair, Problem Solving, Interpersonal Skill, Teamwork, Adaptability, Resorts, Customer Service, Management, Time Management, Process Scheduler, Leadership, Customer Satisfaction, Budgets, Team Leadership, Operations Management, Hospitality, Team Building, Employee Relations, Employee Training, Analysis, Recruiting, Supervisory Skills, Inventory Management
Education
Valencia Community College 2010 — 2013
Bachelor of Science (B.S.), Information Technology
University of Phoenix 2006 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Dr Phillips High 1996 — 2000
Discovery Resort Marketing November 2010 - Present
Vacation Marketing January 2010 - January 2011
Hilton Grand Vacations March 2007 - April 2009
Island One Resorts 2002 - 2007
Skills
Google Adwords, Google Analytics, Telemarketing, Online Marketing, Market Analysis, Resorts, Vacation, Sales Management, Call Center, Advertising, Timeshare, Marketing Strategy, Budgeting, Lead Generation, PPC, Negotiation, Customer Service, Strategic Planning, Problem Solving, Analysis, Budgets, Marketing, New Business Development, Hotels, Leadership, Customer Acquisition, Web Marketing, Sales, Tourism, Entrepreneurship, B2B, Hospitality, Strategic Partnerships, Start-ups, Inbound Marketing, Public Relations, Email Marketing, Online Advertising, Selling, Direct Marketing, Management, Marketing Management, Market Planning, CRM, Social Media Marketing, B2B Marketing, Account Management, Market Research, E-commerce, Direct Mail
Education
University of Central Florida 2001 — 2004
B.A., Political Science, Business
Valencia Community College 1998 — 2001
A.A.
Basilica of the National Shrine of Mary, Queen of the Universe February 2013 - Present
Island One Resorts August 2008 - February 2013
Select Specialty Hospital February 2007 - August 2008
HR 411 June 2005 - July 2008
Health Central Hospital March 1999 - June 2005
Unique Electronics, Inc September 1995 - March 1999
Walt Disney World September 1991 - August 1995
Skills
Employee Relations, Human Resource..., Workforce Planning, Organizational..., Benefits Administration, Personnel Management, Recruiting, Deferred Compensation, Human Resources, Employee Benefits, Training, Leadership Development, Interviews, New Hire Orientations, Workers Compensation, Leadership, EEO, Onboarding, Employee Engagement, Team Building, Employee Training, Management, Operations Management, Hospitality, Non-profit..., Conflict Resolution, Performance Management, Temporary Placement, FMLA, Labor Relations, Organizational..., ADP Payroll, Succession Planning, Employee Handbooks, Payroll, College Recruiting
Education
University of Central Florida 2003 — 2004
Certification Class, Human Resources, SPHR Certified since 2004
Saint Leo University 1985 — 1989
BA, Business Administration
Bishop Moore Catholic High School 1981 — 1985
Martin Midstream Partners L.P. September 2014 - Present
High Lifter Products February 2011 - September 2014
Tech Results March 2009 - January 2011
Island One Resorts July 2008 - February 2009
Card Player Media June 2006 - June 2008
Horseshoe Casino May 2005 - May 2006
The People-Sentinel November 2004 - April 2005
The Ruston Daily Leader August 2003 - November 2004
Skills
Social Media Marketing, Social Media, Graphic Design, Photography, Adobe Creative Suite, Copywriting, Copy Editing, Web Content, Marketing Strategy, Website Updating, Affiliate Marketing, Email Marketing, Journalism
Education
LSU Shreveport 2010 — 2012
Alternative Certification, Education - Grades 1-5
Louisiana Tech University 1998 — 2003
Bachelor of Arts (B.A.), Journalism
HD Supply May 2015 - Present
Physician Associates Of Florida June 2014 - February 2015
Physicians United Plan February 2012 - June 2014
Premier Builders Int'l, Real Simple Ideas, Segall Development, and Trophy Kart November 2009 - September 2011
Island One Resorts June 2007 - June 2009
Starwood Vacation Ownership May 2005 - June 2007
Wyndham Vacation Ownership June 2003 - May 2005
Drake Beam Morin June 2001 - June 2003
Skills
Process Improvement, Financial Analysis, Forecasting, Financial Modeling, Budgets, Six Sigma, Project Management
Education
University of Central Florida 1997 — 2000
BS, Finance
Valencia College 1995 — 1997
AA, Business
Clear Lake High School 1986 — 1989
Transamerica Financial Advisors, Inc. Transamerica Financial Group Division September 2008 - Present
Island One Resorts September 2007 - April 2009
ADT Security Services April 2006 - June 2007
North American Title March 2001 - April 2006
Education
Florida International University 1997 — 2002
Bachlor's, Finance
Ignite Funding June 2009 - Present
Ignite Funding 2009 - Present
JDBC Corporation January 1992 - 2014
Island One Resorts 2002 - 2003
Skills
Mortgage Agent, Sales Management, Investment Properties, Loans, Marketing, New Business Development, Life Insurance, Real Estate, Public Speaking, Sales, Finance, Referrals, Investments, Selling, Credit, Portfolio Management, Commercial Real Estate, Mortgage Banking, Residential Homes, FHA, Investors, Business Development
Education
Florida Hospital College of Health Sciences 2003 — 2005
Bachelor's degree, Business Administration and Management, General
Mount St. Clare University 1980 — 1982
Associate of Arts (AA), Early Childhood Education and Teaching
Quality One Wireless January 2015 - Present
Jordan Electrical Solutions, Inc. July 2013 - December 2014
Island One Resorts September 2011 - July 2013
Starwood Vacation Ownership July 2009 - March 2011
Starwood Vacation Ownership August 2005 - July 2009
Starwood Vacation Ownership April 2003 - August 2005
EPIK Communications November 2000 - March 2002
HomeBanc Mortgage 1993 - 1995
Skills
JD Edwards, SAP BW, Financial Modeling, Variance Analysis, SAP, Dynamic GP, Forecasting, Managerial Finance, Budgets, Microsoft Office, Analysis, Business Planning, Access, Finance, General Ledger, Auditing, Accounting, Financial Reporting, Financial Analysis, Management, Data Analysis, Business Analysis, Software Documentation, Account Reconciliation, Microsoft Excel, Training, Project Management, Strategic Financial..., Leadership, Process Improvement, Income Statement, Financial Statements, Cash Flow, Accounts Receivable, Journal Entries, Executive Management, Internal Controls, Payroll, Accounts Payable, Invoicing, Cost Accounting, Great Plains Software
Education
Clark Atlanta University 1998 — 2000
MBA, Finance & Decision Science
Spelman College 1984 — 1989
BA, Mathematics
Turner School of Construction Management
Quality 1 Wireless September 2013 - Present
Island One Resorts May 2012 - July 2013
Marriott Vacation Club International July 2009 - April 2012
MVCI September 2006 - July 2009
Marriott Vacation Club International 2004 - 2006
Starwood Vacation Ownership 2000 - 2004
Skills
Microsoft Excel, Microsoft Office, Microsoft Access, PeopleSoft Financial, Cognos, SAP, Budgeting, Cash Flow Forecasting, Visionary Thinking, Budgets, Forecasting, Financial Analysis, Accounting, Variance Analysis, Analysis, Accounts Payable, General Ledger, Internal Controls, Financial Modeling, Leadership, Strategic Financial..., Accounts Receivable, Income Statement, Cash Flow, Finance, Financial Forecasting, GAAP, P&L, Consolidation, Executive Management, Financial Reporting, Management, Hospitality, Financial Planning
Education
University of Central Florida - College of Business Administration
BSBA, Major Finance
Webster University
Freelance Web Site Development January 2000 - Present
South Orange Athletic Association 2014 - 2015
South Orange Athletic Association 2014 - 2015
South Orange Athletic Association 2014 - 2015
Island One Resorts June 2008 - July 2013
Island One Resorts July 2007 - June 2008
Celebrity Resorts September 2006 - July 2007
DataMetrics Corporation March 2003 - July 2006
POWERi Technologies September 2002 - March 2003
Frontline Technology Group 2000 - 2002
Skills
XHTML, User Interface Design, Web Design, Dreamweaver, User Experience, Web Development, Graphic Design, Email Marketing, CMS, Website Development, Flash, CSS, HTML, Web Applications, Online Marketing, Visual Studio, Adobe Creative Suite, SEO, XML, Social Media, E-commerce, Illustrator, Adobe Acrobat, Google Analytics, Photoshop, XSLT, jQuery, Umbraco, JavaScript, Corporate Identity, Advertising, Logo Design, CSS3, InDesign, HTML5, ASP.NET, AJAX, Premiere, Adobe LiveCycle Designer, Google Adwords, 4-color Process, Art Direction, Web Application Design, Front-end Development, Cross-browser..., Graphics, Umbraco CMS, HTML 5, User Experience Design, Information Architecture
Education
Platt College-San Diego 1998 — 2000
Graphic and Multi-media Design
Otterbein College 1988 — 1988
none, Computer Science
The Ohio State University 1986 — 1988
none, general studies
Reynoldsburg High School
Pentaho April 2008 - Present
Island One Resorts May 2005 - April 2008
Orlando Business Telephone Systems July 2004 - April 2005
Cassidy Homes Corporation July 2003 - July 2004
Walt Disney World Resorts May 2002 - May 2003
@Comm Corporation August 1999 - May 2002
Skills
Integration, Application Architecture, Data Architecture, Pentaho, Tomcat, SQL, Business Intelligence, Data Warehousing, XML, ETL, Ant, Linux, Agile Methodologies, Subversion, Java, Data Integration, Unix, Eclipse, PostgreSQL, Solaris, Architecture, Architectures, .NET
Education
New Hampshire Technical Institute
Diamond Resorts International® April 2014 - Present
Diamond Resorts International® October 2013 - Present
Island One Resorts March 2003 - October 2013
Tempus Resorts International September 1997 - November 2001
Skills
Resorts, Direct Mail, Email Marketing, Marketing, Sales, Management, Leadership, Marketing Strategy, Hospitality, Website Development, Hospitality Management, Public Speaking, Advertising, Negotiation, Account Management, Direct Marketing, Customer Service, Fundraising, New Business Development, Team Building, Training, Hotels, Social Networking, Coaching, Tourism, Social Media, E-commerce, Customer Acquisition, Strategic Planning, Sales Operations, Budgets, Lead Generation, Hospitality Industry, Start-ups, Customer Satisfaction, Operations Management, Team Leadership, Event Management, Forecasting, Marketing Management, Trade Shows, Social Media Marketing, Process Scheduler, Online Advertising, Event Planning, Public Relations, Marketing Communications, Sales Management, Online Marketing, Business Planning
Education
Florida Southern College 1991 — 1992
Valencia College 1986 — 1989
Business Management
Apple, Inc. August 2009 - Present
Island One Resorts March 1999 - December 2009
Island One Resorts/Club Navigo 1999 - December 2009
UPS 1986 - 1995
Education
University of Central Florida - College of Business Administration 1986 — 1992
BSBA, Business Management, HR
Hilton Grand Vacations May 2014 - Present
OneBlood September 2013 - May 2014
TEKsystems March 2013 - September 2013
Island One Resorts January 2000 - March 2013
University of Central Florida, College of Health and Public Affairs August 1999 - December 1999
University of Central Florida April 1998 - August 1999
Skills
Management, Business Intelligence, Visual Studio, SQL, JavaScript, Microsoft SQL Server, Website Development, User Experience, Leadership, XML, HTML, Business Analysis, SSIS, PowerPoint, Access, Agile Methodologies, Data Analysis, Progress 4GL, C#, Program Management, Web Applications, Web Development, Software Documentation, CSS3, SDLC, SOA, Time Management, Integration, Programming, ASP.NET, SharePoint, Project Management, CSS, Databases, IIS, VB.NET, Google Analytics, User Interface Design, Team Leadership, Analysis, Unix, T-SQL, Visio, HTML 5, Call Centers, XHTML, Web Design, Team Management, CMS, Software Development
Education
University of Central Florida 1995 — 1999
BS, Management
University of Central Florida - College of Business Administration 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Island One Resorts Vice President Sales DevelopmentIsland One Resorts/Club Navigo2007 - Present
Starwood Vacation Ownership December 1995 - April 2007
Education
Scripps College 1979 — 1983
Island One Resorts October 2001 - Present
HTE 1997 - 2000
CMSI 1995 - 1997
State of Connecticut/Department of Environmental Protection 1984 - 1995
Skills
SQL, Business Intelligence, Integration, Business Analysis, XML, Team Building, Agile Methodologies, JavaScript, Web Applications, HTML, Budgets, Microsoft SQL Server, Data Analysis, Team Management, Project Management, Employee Relations, Leadership, Management, User Experience, Customer Service, Web Development, IT Strategy, XHTML, ASP.NET, Operations Management, Strategic Planning, Microsoft Office, Unix, Hospitality, Visual Studio, SSIS, Cross-functional Team..., Process Improvement, CSS, Web Design, .NET, CMS, SDLC
Education
University of Phoenix 2001 — 2003
Master of Business Administration (M.B.A.), Technology Management
Bryant University 1980 — 1984
BS in BA, Computer Information
Exploria Resorts November 2013 - Present
Island One Resorts 2004 - October 2013
Island One Resorts 2000 - 2004
Island One Resorts 1995 - 2000
Technology Assembers, Inc. 1991 - 1995
Valencia Community College 1990 - 1991
Skills
Resorts, Management, Hospitality, Strategic Planning, Yield Management, Leadership, Customer Service, Product Development, Budgets, Business Analysis, Team Building, Negotiation, Cross-functional Team..., Technology Integration, System Implementations, Strategy, Collaborative Innovation, Hotels, Communication, Leveraging Strategic..., P&L Management, Forecasting, Sales, Training, Customer Satisfaction, Tourism, P&L Responsibility, Employee Relations, Executive Management, Hospitality Management, Start-ups, Revenue Analysis, Change Management, Program Management, Marketing, Operations Management, Time Management, Team Leadership, Hospitality Industry, Integration, Data Analysis, P&L, Accounting
Education
University of Florida 1985 — 1991
Bachelor of Science in Engineering, Computer & Information Engineering Science
Island One Resorts Programmer AnalystFlorida Gas Transmission Company1984 - 1985
Education
Radford University 1976 — 1978
Verizon November 2013 - Present
Starwood Vacation Ownership May 2013 - November 2013
Island One Resorts November 2011 - May 2013
Island One Resorts April 2010 - November 2011
Island One Resorts October 2009 - April 2010
Island One Resorts April 2007 - October 2009
Island One Foundation January 2008 - March 2008
Island One Resorts July 2006 - April 2007
Jeffrey M. Byrd P.A. & Weiss Legal Group P.A. July 2005 - July 2006
Barnes & Noble 2002 - July 2005
Skills
Accounting, Journal Entries, Accounts Payable, General Ledger, Account Reconciliation, Auditing, Variance Analysis, Customer Service, Training, Microsoft Excel, Microsoft Office, Spreadsheets, Accounts Receivable, Great Plains Software, Hospitality, Payroll, Employee Relations, Financial Analysis, Team Building, GAAP, Operations Management, Time Management, Software Documentation, Leadership, Management, Internal Controls, PowerPoint, Financial Statement..., Cash Management, Process Improvement, Financial Reporting, Revenue Analysis, Resorts, Financial Statements, Financial System..., Team Leadership, Diplomacy, Public Speaking, Process Scheduler, Employee Training, Legacy System Conversion, Negotiation, Coaching, Empowerment, Timeshare, SWOT analysis
Education
Florida Southern College 2006 — 2009
Bachelor of Science, Accounting, Magna Cum Laude
Florida Southern College 2006 — 2009
Bachelor of Science, Business Administration - Financial Management, Magna Cum Laude
Valencia Community College 2000 — 2003
Associate of Arts
University of Central Florida 1998 — 1999
n/a, Electrical/Mechanical Engineering
Wyndham Vacation Resorts April 2009 - Present
Bluegreen Corporation September 2007 - December 2008
Wyndham Vacation Ownership 2006 - 2007
Island One Resorts 2005 - 2006
Orange Lake Resort & Country Club 2003 - 2005
Marriott Vacation Club 1996 - 2002
GE 1991 - 1996
GE 1985 - 1991
Skills
Strategic Planning, Competitive Analysis, Technology Integration, Budget, Management, Start-ups, Team Building, Forecasting
Education
Leadership Orlando 2001 — 2001
GE Financial Management Program 1985 — 1988
Duke University 1981 — 1985
Bachelor of Arts
staySky August 2014 - Present
Bluegreen Vacations April 2014 - Present
MAX BP Claims February 2013 - Present
Private Consulting Firm May 2008 - February 2013
Celebrity Resorts April 2007 - May 2008
Florida Supplement March 2004 - April 2007
Bluegreen Corporation September 2003 - March 2004
Island One Resorts October 2001 - September 2003
Vacation Marketing Professionals 1997 - 2001
Skills
Mergers, Business Strategy, Forecasting, Entrepreneurship, Restructuring, Business Planning, CRM, Strategic Planning, Analysis, Negotiation, Online Advertising, Change Management
Education
University of Florida 1987 — 1993
BS, Travel and Tourism Management, Marketing.
GT Marketing Group, USA November 2011 - Present
Island One Resorts May 2002 - September 2011
Rainbow Homes Real Estate August 2001 - May 2004
Skills
Microsoft Excel, Operations Management, Budgets, Process Scheduler, Customer Service, Team Building, Management, Outlook, Microsoft Word, Microsoft Office, Negotiation, Team Leadership
Education
Florida Metropolitan University 1997 — 2003
AD1 Global Resorts - Park Inn by Radisson October 2014 - Present
Diamond Resorts International October 2013 - July 2014
Grand Seas Resort January 2011 - October 2013
My Wingman January 2011 - January 2012
Kaplan University April 2009 - April 2011
Hilton Grand Vacations 2002 - 2009
Sunterra 1999 - 2002
Island One Resorts 1997 - 1999
Skills
Customer Service, Marketing, Social Media Marketing, Event Management, Hospitality, Sales, Marketing Strategy, Trade Shows, Team Building, Sales Management, Strategic Planning, Public Relations, Training, Public Speaking, Lead Generation, Direct Marketing, Call Center, Marketing Communications, Facebook, Hospitality Industry, Advertising, Email Marketing, Online Marketing, Coaching, Hospitality Management, Marketing Management, Revenue Analysis, Leadership, Social Networking, Budgets, Online Advertising, Internet Strategy, SEM, SEO, PPC, Content Strategy, Digital Marketing, Adobe Creative Suite
Education
Full Sail University 2015 — 2016
Master of Science Internet Marketing
University of Central Florida 2011 — 2013
Master of Science Hospitality and Tourism Management, Hospitality Administration/Management
University of Central Florida 2002 — 2004
Bachelor of Science Hospitality and Tourism Management
Valencia College 1999 — 2002
Associate of Arts (A.A.), Marketing
Disney Cruise Line June 2014 - Present
Walt Disney World May 2012 - June 2014
Walt Disney World June 2011 - May 2012
AppleOne October 2010 - June 2011
Island One Resorts March 2006 - July 2010
Century Marketing International September 2005 - March 2006
Tempus Resorts International January 2004 - November 2004
JOSAM March 2000 - December 2003
Church Street Station January 1999 - March 2000
Skills
Employee Relations, Human Resources, Budgets, Customer Service, Software Documentation, Management, Microsoft Excel, Accounting, Training, Outlook, Accounts Receivable, Event Planning, Marketing, Employee Benefits, Accounts Payable, Customer Satisfaction, Time Management, Data Entry, Administrative..., Team Building, Strategic Planning, Hospitality, Operations Management, Leadership, Analysis, Online Social Networking, Veterans, Disney
Education
Florida Metropolitan University 2002 — 2004
MBA, Human Resources Management
Florida State University 1989 — 1993
BS, Sociology & English Literature
Osceola High School 1985 — 1989
Diamond Resorts International September 2013 - Present
Island One Resorts November 1995 - Present
Skills
Hotels, Hospitality Management, Hospitality, Resorts, Hospitality Industry, Customer Service, Social Media, Event Planning, Budgets, Outlook, Team Building, Medical Assisting, Administrative..., Event Management, Management, Process Scheduler, Yield Management, Revenue Analysis, Training, Employee Relations, Microsoft Office 2007, Human Resources, Customer Satisfaction, Invoicing, Microsoft Excel, Time Management, Hotel Management, Leadership, Employee Training, Tourism, Front Office, Operations Management, Teamwork, Payroll
Education
Florida Metropolitan University 2004 — 2006
Associates in Science, Medical Assistant
Deloitte February 2015 - Present
XLIEN, INC. January 2007 - Present
Deepstacks October 2008 - October 2012
Island One Resorts June 2008 - December 2009
Seminole County Public Works Engineering April 1992 - April 2008
Skills
Web Design, Dreamweaver, Adobe Creative Suite, Graphic Design, Microsoft Operating..., Motion Graphics, Video Production, Flash, CSS, Networking, Database Admin, User Interface Design, Application Development..., Visual Studio, Android SDK, Eclipse, Java OOP, NetBeans, Cisco Network..., Networking Concepts, Visio, Database..., Tomcat, MySQL, After Effects, Illustrator, Logo Design, CMS, Graphics, HTML, User Interface, Customer Service, Leadership
Education
Seminole State College 2012 — 2014
Bachelor of Science (BS), Information System Technology, Honors
Seminole State College 1999 — 2002
AA, Visual Language
Hilton Grand Vacations March 2012 - Present
Hilton Grand Vacations September 2011 - March 2012
Disney Vacation Club January 2007 - August 2011
Disney Reservations Center January 2006 - August 2007
The Walt Disney Company January 2006 - 2007
Kirby S&T Distributions May 2005 - August 2005
Kirby Company 2004 - 2005
Island One Resorts 2002 - 2003
Marriott Vacation Club International January 1999 - January 2001
Marriott Vacation Club International 1999 - 2001
Education
University of Florida 2003 — 2005
B.S. Business Administration, Marketing
Cameron School of Real Estate
Cameron School of Real Estate
University of Florida
Bachelors of Arts, Marketing
Lockheed Martin, Global Training & Logistics July 2010 - Present
Wyndham Vacation Ownership January 2001 - January 2009
Sunterra January 1998 - December 2000
Island One Resorts 1997 - 1999
Chapman Direct Marketing 1974 - 1976
Skills
Budgets, Management, Leadership, Marketing, Customer Service, Hospitality, Team Building, Event Management, Marketing Strategy, Strategic Planning, Microsoft Excel, Forecasting, Sales, Event Planning, Online Marketing, Teamwork, Process Scheduler, Administrative..., Fundraising, Microsoft Office, Finance, Project Planning, Time Management, Spreadsheets, Employee Benefits, Team Leadership, Databases, Recruiting, Process Improvement, Accounting, Training
Education
New York University 1969 — 1974
BS, Business Administration
Diamond Resorts International® September 2013 - Present
Island One Resorts August 2004 - September 2013
Prince Hospitality 1993 - 2004
GTE Sylvania New Hampshire January 1980 - November 1989
Skills
Hotels, Hospitality Management, Resorts, Revenue Analysis, Event Management, Hotel Management, Event Planning, Budgets, Yield Management, Marketing Strategy, Social Media Marketing, Advertising, Email Marketing, Process Scheduler, Corporate Communications, Online Advertising, Customer Satisfaction, Operations Management, Brand Development, Lead Generation, Social Networking, Microsoft Excel, Management, Leadership, Team Building, Outlook, Microsoft Office, Public Relations, Trade Shows, Sales
Education
University of Florida 1974 — 1979
Bachelor of Arts (BA), History
New Hampshire College
Marriott International January 2013 - Present
Expedia Local Expert June 2013 - September 2014
Gaylord Entertainment December 2010 - June 2013
Hilton Bonnet Creek August 2010 - June 2013
Gaylord Entertainment January 2007 - December 2010
Island One Resorts November 2004 - January 2007
Skills
Hospitality Industry, Hospitality, Hotels, Resorts, Hotel Management, Front Office, Property Management..., Rooms Division, Revenue Analysis, Micros, OnQ, Pre-opening, Hospitality Management, Convention Services, Yield Management, Guest Service Management, Banquets, Hotel Booking, Concierge Services, Opening Hotels, Meeting Planning, Lodging, Food & Beverage, Pre-opening experience, Tourism, Restaurants, Fine Dining, Menu Development, Delphi, Hotel Administration, Restaurant Management, MICROS
Education
Florida Technical College 2014 — 2015
Associate's degree, Network Administration with Hardware and Wireless Technology
Lino Padron Rivera 1990 — 1993
Accounting Assistant, High School/Secondary Diplomas and Certificates
Univerisdad Sagrado Corazon
Certification, Medical Billing
Athlete Connections 2010 - Present
Consultant at Capital One December 2011 - June 2012
Island One Resorts June 2007 - October 2008
Wyndham Vacation Ownership November 2002 - June 2007
Harcourt, Inc January 1998 - January 2002
Harris Corporation January 1997 - January 1998
Walt Disney World June 1997 - December 1997
CGI January 1992 - January 1996
AT&T January 1992 - January 1996
Watkin's Motor Lines January 1990 - January 1992
Skills
SDLC, SQL, Business Analysis, SharePoint, Requirements Analysis, Business Intelligence, Databases, Requirements Gathering, Data Warehousing, Integration, Access, Analysis, IT Management
Education
Computer Learning Center 1979 — 1980
MIS, Computer Programming
Radford University - College of Business and Economics 1976 — 1978
Marketing Major
Central Florida Cancer Institute January 2013 - Present
Island One Resorts March 1998 - October 2011
Panalpina Inc. November 1989 - February 1998
Education
New Jersey City University
Computer Science
Florida Institute of Technology
UNIX Systems Certification
MEXICO VACATIONS April 2004 - Present
Island One Resorts August 2003 - July 2004
TEMPUS RESORTS 2002 - 2003
PETER LOWE INTERNATIONAL 2000 - 2002
SUCCESS EVENTS 2000 - 2002
GET MOTIVATED 2000 - 2001
ABN-AMRO 1996 - 1999
Education
City University of New York-College of Staten Island 1996 — 1997
AA
Kore Inc June 2015 - Present
Kony, Inc. January 2012 - June 2015
LMG, Inc. November 2006 - October 2011
HHCP Architects October 2000 - June 2006
Island One Resorts November 1998 - October 2000
Skills
Microsoft Office 2010, Microsoft Dynamics, Sage MAS 200, Salesforce.com, ADP Payroll, Deltek, SAGE FAS, AS400, Multiple Tax Softwares, Multiple Banking..., Sage FAS, Tax, MAS500, Software, Banking, Team Building, General Ledger, Variance Analysis, Financial Analysis, Office 2010, Accounting, Microsoft Word, Strategic Planning, Account Reconciliation, Accounts Payable, Forecasting, Accounts Receivable, Budgets, Journal Entries, Management, Finance, IBM iSeries, Cash Flow, Financial Reporting, Human Resources, Auditing, Fixed Assets, Managerial Finance, Financial Statements, Invoicing, Project Management
Education
Stetson University 2011 — 2013
MBA, Executive MBA
California Polytechnic State University-San Luis Obispo
BS, Business Administration - Accounting
INFOTEL September 2008 - Present
Systemax, Inc. 2008 - 2010
ISLAND ONE RESORTS January 1997 - March 2008
Skills
PPC, Account Management, Product Marketing, Sales, Supply Chain Management, Forecasting, Retail, Merchandising, Budgets, Purchasing, Online Advertising, Product Management, Sales Management, Negotiation, Management, Microsoft Office, Strategic Planning, Troubleshooting, Customer Service, Salesforce.com, Direct Sales, Solution Selling, Inventory Management, B2B, Business Development, Sales Process, Customer Satisfaction, Cold Calling, Marketing Strategy, Online Marketing, Customer Retention, Marketing, Strategic Partnerships, Lead Generation, Selling, Pricing, Cross-functional Team..., E-commerce, Project Management, Start-ups, New Business Development, Sales Operations, Product Development, Training, Team Building, Channel Partners, Networking
Education
Everest University-South Orlando 1995 — 1997
Associate of Arts (AA), PARALEGAL, 3.98
TABB HIGH SCHOOL
Financial Affairs June 2000 - Present
Island One Resorts 1996 - 2000
Orange Lake Resorts 1991 - 1996
Skills
Accounting, Accounts Payable, Budgets, Financial Analysis, Financial Reporting, Management, Strategic Financial..., Strategic Planning
Education
University of Central Florida 1996 — 2000
BSBA, Accounting/Business Administration
Wyndham Vacation Ownership October 2007 - Present
Island One Resorts 2004 - 2005
Westgate Resorts April 1997 - December 2004
Skills
Management, Negotiation, Financial Analysis, Public Speaking, Marketing, Access, Strategic Planning, Customer Service, Customer Satisfaction, Sales Management, Advertising, Vendor Management, Recruiting, Hospitality, Operations Management, Team Leadership, New Business Development, Event Management, Sales, Employee Relations, Marketing Strategy, Social Media, Budgets, Event Planning, Microsoft Excel, Microsoft Office, Sales Operations, Social Media Marketing, Logistics, Forecasting, Project Management, Process Improvement, Business Strategy, Team Building, Market Research, Public Relations, Account Management, Leadership, Marketing Communications, Analysis, Training, Online Advertising, Social Networking, Online Marketing, Business Development, Tourism, Revenue Analysis, Hotels, Trade Shows, Resorts
Education
Southeastern Academy of Travel and Tourism 1991 — 1991
Diploma, Tourism and Travel Services Marketing Operations, A
Kent State University 1990 — 1991
Business Administration and Management, General
Exploria Resorts April 2015 - Present
Christie Lites June 2014 - March 2015
Club La Costa August 2013 - June 2014
Island One Resorts August 2011 - July 2013
Island One Resorts January 2008 - August 2011
Island One Resorts November 2005 - January 2008
Island One Resorts March 2003 - November 2005
Island One Resorts March 2002 - March 2003
Starwood Vacation Ownership October 2000 - October 2001
Starwood Vacation Ownership 1997 - October 2000
Skills
Accounting, Payroll, Income Statement, Microsoft Office, Analysis, Hospitality Management, Budgets, Customer Service, Forecasting, Microsoft Excel, General Ledger, Strategic Planning, Outlook, Software Documentation, Accounts Receivable, Account Reconciliation, Hospitality, Hotels, Revenue Analysis, Invoicing, Management, Revenue Recognition, Public Speaking, Sales, Training, Cost Accounting, GAAP, Auditing, Credit, Data Analysis, Accounts Payable, Account Management, Fixed Assets, Team Building, Sales Management, New Business Development, Resorts, Social Media, Marketing Management, Accruals, Hospitality Industry, Tourism, Bank Reconciliation, Financial Analysis, Program Management, Financial Statements, Journal Entries, Spreadsheets, Business Analysis, Sales Operations
Education
Webster University 1999 — 2002
Bachelor of Science (BS), Accounting
Webster University 1999 — 2002
Bachelor of Science (B.S.), Accounting
University of Wisconsin-Milwaukee 1991 — 1993
Accounting
Marquette University 1988 — 1990
Accounting
Eisenhower High School, Holy Apostles Grade School
Sunbrite Outdoor Furniture 2012 - 2013
Island One Resorts December 2005 - September 2011
Skills
Process Scheduler, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Creative Suite, Adobe Acrobat, PowerPoint, Event Planning, Project Planning, Management, Illustrator, Outlook, Photoshop, Advertising, Hospitality Industry
Education
Seminole Community College
Interior Design
Winter Park High School
Good Shepherd Catholic School June 2011 - Present
FlexTechStudio January 2011 - June 2011
Veranda Park Properties, LLC May 2006 - June 2010
Westgate Resorts September 2005 - May 2006
Summer Bay Resorts November 2001 - September 2005
Island One Resorts November 1999 - November 2001
Skills
Account Reconciliation, Payroll, Accounts Payable, Bank Reconciliation, Accounting, Accounts Receivable, General Ledger, Budgets, Financial Statements, Auditing, Journal Entries, Cash Flow Forecasting
Education
Florida Metropolitan University
B.S, Business Administration
Island One Resorts Director of Cash ManagementIsland One ResortsOctober 2007 - Present
Education
Florida Southern College 1993 — 1996
BS, Accounting
Island One Resorts March 2002 - Present
Marriott Vacation Club International May 1996 - October 2001
Suntera Resorts February 1994 - May 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML
Education
Florida Southern College 1988 — 1989
Administrative/Secretarial Certifivate, Administrative Assistant and Secretarial Science, General
City of Sanford March 2013 - Present
Island One Resorts July 2004 - March 2013
Island One Resorts July 2004 - March 2013
Tempus Resorts Intl September 2003 - February 2004
Protegrity Services, Inc November 1996 - March 2003
Accountants on Call December 1994 - November 1996
Taylor Brevard May 1990 - June 1994
Skills
Accounts Payable, Accounts Receivable, General Ledger, Account Reconciliation, Journal Entries, Bank Reconciliation, Payroll, Accruals, Invoicing, Fixed Assets, Financial Statements, Cash Flow, Spreadsheets, Auditing, Time Management, Credit, Accounting, Management, Forecasting, Sales
Education
Strayer University 2008 — 2011
Masters of Science, Taxation
Strayer University (FL) 2008 — 2011
Masters of Science, Taxation, A
Flagler College 1989 — 1992
Bachelor's degree, Accounting
Flagler College 1989 — 1992
Bachelor of Arts Degree, Accounting
Fiserv 2012 - Present
21st 2010 - 2011
Island One Resorts 2001 - 2001
Ramada Plaza Resort 1900 - 1902
Education
Lincoln Technical Institute-Fern Park 2011 — 2012
Surgical Technology
Central Florida Gastroenterology October 2011 - Present
Great Clips November 2009 - February 2011
Island One Resorts March 2008 - October 2008
Skills
Organizing, Scheduling, Filing
Education
Everest University-South Orlando 2012 — 2014
Bachelor's in Healthcare Administration, Medical
Everest University-South Orlando 2011 — 2011
Medical Administrative Assistant, Medical
Vector Marketing June 2013 - Present
Don Pablo's February 2013 - June 2013
Island One Resorts January 2012 - August 2012
Island One Resorts 2012 - 2012
Panera Bread September 2011 - December 2011
Skills
Bilingual, Social Skills, Hospitality, Creativity, Open Minded, Lifeguarding, Cpr Certified, AED, Team-oriented
Education
Florida Atlantic University 2011 — 2012
Valencia Community College
Greater Orlando Aviation Authority: Orlando International (MCO) and Executive (ORL) Airports September 2013 - Present
Island One Resorts January 2011 - July 2013
Island One Resorts January 2008 - January 2011
Island One Resorts January 2007 - January 2008
Broward County Housing Authority June 1995 - October 2006
Broward County Housing Authority June 1992 - June 1995
Skills
Account Reconciliation, Cash Flow Forecasting, Cash Posting, Budget Forecasts, Financials, Trial Balance, Spreadsheets, Microsoft Excel, Microsoft Word, Variance Analysis, Accounting, Budgets, General Ledger, Accounts Receivable, Journal Entries, Accounts Payable, Forecasting, Great Plains Software, Auditing, Revenue Analysis, Financial Reporting, Payroll, Hospitality, Balance Sheet, Cash Receipts, Balance Sheet Review, Year-end Close, Microsoft Office, Bank Reconciliation, Accruals, Monthly Close, Financial Statements, Monthly Close Process, Income Statement, Depreciation, Customer Service, Financial Analysis, Invoicing
Education
Florida Atlantic University 2004 — 2006
Bachelor of Arts (BA), Accounting
Fort Lauderdale High 1982 — 1985
Accounting
Mastercorp January 2013 - March 2013
Island One Resorts 2005 - 2009
Education
Miami Dade College 1991 — 1992
Associate's degree, Civil Engineering
Miami Jackson High 1988 — 1991
high school Diploma