Sunterra Resorts
Industry: Company
DescriptionDiamond Resorts is a timeshare company headquartered in Las Vegas, Nevada, with regional offices in Orlando, Florida, Lancaster, United Kingdom. The company has a network of more than 379 vacation destinations in 35 countries around the world and sells vacation ownership points. Customer service: 1 (877) 787-0906 CEO: Michael Flaskey Headquarters: Las Vegas, NV Founder: Stephen Cloobeck Founded: 1992 Parent organizations: Apollo Global Management, Diamond Resorts International, Inc.
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Sunterra Resorts Employees
Westgate Resorts November 2010 - Present
Wyndham Vacation Ownership October 2009 - December 2010
Hilton Grand Vacations October 2005 - February 2009
Fairfield Resorts (Wyndham Vacation Ownership) 2004 - 2005
Fairfield Resorts (Wyndham Vacation Ownership) 2000 - 2004
Sunterra Resorts 1998 - 2000
Florida Philharmonic Orchestra 1996 - 1998
Skills
Direct Marketing, Email Marketing, Lead Generation, Advertising, Marketing, Social Media, Copywriting, E-commerce, Direct Mail, Sales, Marketing Strategy, Analytics, Social Media Marketing, Online Marketing, Online Advertising, Marketing Communications, Marketing Management, Event Management, Hospitality, Leadership, Sales Management, Budgets, Event Planning, Social Networking, Trade Shows, New Business Development, Strategic Planning, Tourism, Public Relations, B2B, Management, Recruiting, Project Management, Market Planning, Account Management, Market Research, SEO, CRM, Brand Development, Hotels, Customer Satisfaction, Brand Management, Digital Marketing, Revenue Analysis, Resorts, PPC, Timeshare, Strategic Partnerships, Hospitality Industry, Business Planning
Education
University of Central Florida 1991 — 1996
BA, Music Performance, Business Administration
Afterburner August 2009 - Present
IHG February 2009 - August 2009
Evolv Real Estate May 2007 - February 2009
The Resort Principle, Inc. April 2003 - May 2007
Fairfield Resorts/Wyndham Worldwide April 2003 - June 2005
Sunterra Resorts May 1999 - April 2003
Hewitt Consulting May 1998 - April 1999
Central Florida Investments March 1996 - April 1997
US Army July 1990 - August 1992
Skills
Flawless Execution, Six Sigma, Strategic Planning..., Team Building, Strategic Planning, Leadership Development, Process Improvement, Organizational..., Change Management, Planning, Management Consulting, Troubleshooting, Project Planning, Program Management, Entrepreneurship, Training, Marketing, Business Strategy, Executive Coaching, Executive Management, Sales, Business Development, Leadership, Project Management, Strategy, Performance Management, Operations Management, Cross-functional Team..., Team Leadership, Start-ups, Human Resources, Analysis, Mergers & Acquisitions, Sales Operations, Coaching, Account Management, Business Planning, Enterprise Software, Recruiting, Marketing Strategy, Business Process..., Management, Negotiation, Consulting, Market Research, CRM, Risk Management, Strategic Partnerships, Proposal Writing, Strategic Leadership
Education
Rollins College 1996 — 1997
B.A., I/O Psychology
Rollins College
North American Risk Services 2013 - 2014
Brixmor Property Group May 2011 - February 2013
General Growth Properties, Inc September 2003 - May 2011
Sunterra Resorts April 1996 - February 2003
Trammell Crow Residential Services January 1986 - January 1996
Skills
Account Reconciliation, General Ledger, Accounts Receivable, Financial Reporting, Accounting, Budgets, Accounts Payable
Education
Broward Community College
Century 21 Beggins Enterprises 2015 - Present
Manatee County School Board 2010 - Present
Sunterra Resorts 2006 - 2007
District School Board of Pasco County 2000 - 2005
Florida Southern College 1999 - 2000
Tri-County Human Services, Inc. 1998 - 1999
Hardee County Sheriff's Office 1995 - 1998
Skills
Event Management, Organization, Customer Service, Teamwork, Microsoft Office, Research, Teaching, Microsoft Word, Microsoft Excel, Public Speaking, Social Media, Public Relations, Customer Satisfaction, Education, Special Education, Dispatching, Bartending, Management, Classroom, Food & Beverage, Hospitality Industry, Interviews, Restaurants, Tourism, Windows
Education
University of South Florida 1996 — 1998
Bachelor of Arts (B.A.), Mass Communications & Exceptional Student Education
South Florida State College 1992 — 1994
Associate of Arts (A.A.)
Hardee High School 1988 — 1992
TrueBlue May 2014 - Present
Express Employment Professionals August 2013 - March 2014
Kelly Services June 2012 - July 2013
CORESTAFF Services March 2011 - May 2012
Knowledge Services March 2008 - June 2009
Headway Corporate Resources 2007 - 2008
Employbridge 2005 - 2007
Sunterra Resorts November 2001 - May 2005
A-1 Temps 1999 - 2001
Skills
Temporary Staffing, Staffing Services, Full-cycle Recruiting, Global Recruiting, Technical Recruiting, Applicant Tracking..., SDLC, Human Resources, Management, Temporary Placement, College Recruiting, Sourcing, Interviews, Recruiting, Contract Recruitment, Employee Benefits, Internet Recruiting, Screening Resumes, Onboarding, Talent Acquisition, Screening, Executive Search
Education
Ashford University 2013 — 2014
Bachelor's degree, Organizational Leadership
Valencia Community College 2009 — 2011
AS, Criminal Justice
Heart of Leadership October 2012 - Present
Moms Making Six Figures November 2011 - Present
Provide Commerce (ProFlowers, RedEnvelope, Personal Creations, Cherry Moon Farms, Secret Spoon) September 2006 - November 2011
Provide Commerce January 2005 - September 2006
Sunterra Resorts 1997 - 2004
Zale 1994 - 1997
Skills
Coaching, Team Building, Online Advertising, Customer Service, Training, Team Leadership, Performance Management, Social Media Marketing, Integrated Marketing, Leadership, Strategic Planning, Sales, Marketing, Marketing Strategy, Employee Relations, E-commerce, Online Marketing, Strategy, Public Speaking, Email Marketing
Education
University of San Diego 2004 — 2006
Masters, Business Administration/Executive Leadership
J Ely Business Services 2011 - 2012
Pearl River Resort 2002 - 2003
Sunterra Resorts 2000 - 2001
Mobile Mental Health 1998 - 2000
Skills
Cash Management, Accounts Payable, Accounts Receivable, Fixed Assets, General Ledger, Bank Reconciliation, Financial Accounting, Microsoft Excel, Oracle, Great Plains, Lawson General Ledger, Net Client CS (Online..., Accounting
Education
Arkansas State University 1994 — 1998
Bachelor's Degree, Accounting
Pocahontas High School 1991 — 1994
Valedictorian
Holliday Retirement- Community Managers October 2013 - Present
Holiday Retirement October 2012 - Present
Keller Williams Check Realty January 2012 - October 2012
Prudential Real Estate & Relocation January 2011 - April 2012
Coldwell Banker First Affiliate/Sedona, Arizona January 2010 - January 2012
Sunterra Resorts November 1996 - October 2005
Skills
Microsoft Office, Excellent Negotiator, Driven to Excellence in..., Hospitality Management, Budget Management, Risk Management, Inventory Management, Contract Management, Marketing Strategy, Marketing Communications, Online Marketing, Business Management, Business Strategy, Budgeting, Team Building, Business Planning, Short Sales, REO, Foreclosure Properties, Forecasting, Real Estate Transactions, Real Estate, Real Estate Development, Real Estate Investment, Real Estate Financing, Relocation, Financial Reporting, Board Reporting, Customer Relations, Contract Negotiation, Sales Management, Sales Operations, Advertising Sales, Property Management, Property Marketing, Real Property, Staff Training, Staff Supervision, Staff Management, Staff Development, Training Staff, Inventory Control, Customer Service, Customer Satisfaction, Buyers, Property, Foreclosures, Sellers, Seniors, Commercial Real Estate
Education
Best School of Real Estate 2004 — 2004
Realtor, Real Estate
Arkansas State University 1976 — 1978
Bachelor of Business Administration (B.B.A.), Business & Accounting
Oracle USA August 2005 - November 2013
The McGraw-Hill Companies January 2012 - April 2012
Oracle Corporation April 1999 - August 2005
Sunterra Resorts September 1998 - April 1999
Peachtree Software, ADP January 1997 - September 1998
Skills
Oracle Applications, Oracle E-Business Suite, Oracle, Enterprise Software, Software Project..., Databases, Agile Methodologies, Solution Architecture, Cloud Computing, Software Development, Unix, PL/SQL, Java, Project Management, Project Coordination, Technical Writing, Scrum, Software Documentation, Integration, Technical Editing, SQL*Plus, Oracle Fusion Middleware, JDeveloper, Weblogic, XML, Product Development, Product Design, Selenium, Property Management, User Acceptance Testing, Test Planning, Test Cases, Usability Testing, Test Automation, Test Management, Software Engineering, Embedded Software, Data Management, Data Analysis, Data Migration, MBA, Oracle SQL, Data Mapping, Selenium Testing, Leadership, Management, Strategic Planning
Education
Rollins College - Crummer Graduate School of Business 2008 — 2010
MBA
American InterContinental University 1992 — 1998
Hillsdale College 1991 — 1992
Culver Academies 1989 — 1991
Borrego Solar December 2013 - Present
Borrego Solar January 2012 - November 2013
Thomas Skraby Consulting July 2009 - January 2012
Jonathan Homes, Inc. November 2004 - July 2009
Sunterra Resorts September 1995 - July 2004
American Heritage Homes July 1986 - September 1995
Deloitte Haskins & Sells October 1983 - July 1986
Skills
Accounting, Financial Analysis, Financial Reporting, Budgets, Auditing, Internal Controls, General Ledger, Due Diligence, Managerial Finance, Mergers
Education
Benedictine University 1979 — 1983
BA, Accounting
AT&T September 2013 - Present
AT&T Mobility August 2002 - September 2013
Cingular Wireless 2002 - 2007
Cingular Wireless 2002 - 2007
Sunterra Resorts January 1998 - September 2001
Daytona Beach Community College June 1995 - December 1998
Skills
3GPP2, 3GPP, LTE, Wireless, GSM, Integration, 3G, Wireless Networking, Network Operations, Telecommunications, Software Development, SQL, HTML, JavaScript, Program Management, Architecture, Mobile, Vendor Management, Product Development, VoIP, XML, Team Leadership, Mobile Devices, Business Intelligence, Networking, Architectures, 4G, Computer Network...
Education
University of North Georgia 2013 — 2016
Business Administration and Management, General
University of Central Florida 1993 — 1998
BS, Computer Science
Our Lady of Guadalupe Gift of Life Center June 2013 - Present
Traditional Values Advisory Committee December 2008 - December 2012
Melanie Peters and Associates August 2007 - December 2008
Corte Bella by Del Webb January 2003 - July 2004
Sunterra Resorts May 2002 - October 2002
Grand Timber Lodge December 2001 - May 2002
Merrill Lynch June 2000 - November 2001
Sunterra Resorts September 1999 - June 2000
Coldwell Banker Real Estate September 1993 - May 1995
AT&T May 1978 - September 1985
Skills
Online Advertising, Marketing, Digital Marketing, Marketing Strategy, Strategic Planning, Social Media Marketing, Sales, Public Relations, Social Networking, Strategy, Market Research, CRM, New Business Development, Social Media, Start-ups, Leadership, Public Speaking
Education
New York University - Leonard N. Stern School of Business 1978 — 1979
Advanced Professioal Certificate, Marketing
Fairleigh Dickinson University 1975 — 1976
MBA, Marketing, 3.75
University of Dayton 1972 — 1974
BA, Psychology, 3.897
Keller Williams Realty, Inc. May 2013 - Present
Heartland IT Consulting July 2010 - Present
Harrington & Reed February 2009 - July 2010
KCI Medical 2010 - 2010
Diamond Resorts International (Formerly Sunterra) January 2006 - September 2008
Central Florida Investments/Westgate Resorts September 2000 - December 2005
Sunterra Resorts June 1999 - September 2000
Physician Resource Group April 1998 - June 1999
Affirmative Management June 1997 - April 1998
Accountants on Call December 1995 - June 1997
Skills
Project Management, Program Management, Project Implementation, Project Finance, Financial Reporting, Software Project..., Training & Development, Accounting, Account Management, Business Intelligence, Business Analysis, Documentation, ERP, Vendor Management, Process Improvement, Technology..., Team Building, Oracle E-Business Suite, Cross-functional Team..., IT Management, Budgeting, Oracle Applications, Business Strategy, Requirements Gathering, PMI, Systems Analysis, Planning, Contract Negotiation, Vendor Relations, Project Delivery, Team Leadership, Business Process, Strategic Planning, Requirements Analysis, Business Transformation, New Business Development, Team Management, Problem Solving, Project Planning, PMO, Business Process..., Resource Management, MS Project, Business Management, Customer Relations, Operations Management, Management Consulting, PMBOK, PMP Prep, Budgets
Education
University of Maryland Baltimore County 1986 — 1991
BA, Economics, Finance, Accounting
HotelsCorp / Westgate Resorts October 2014 - Present
PixelBlink Studios LLC March 2005 - Present
Dominican Chamber of Commerce March 2008 - November 2009
Senior Web Editor, ASRC Aerospace Corporation, NASA Kennedy Space Center October 2004 - December 2005
Travelatro LLC December 2001 - October 2004
Beyondbond October 2000 - December 2001
Sunterra Resorts August 1998 - October 2000
New York City Department of Transportation June 1986 - December 1997
Skills
Web Development, Graphic Design, Web Design, Art Direction, Graphics, Branding & Identity, Entrepreneurship, Graphic Communication, CSS, WordPress, JavaScript, Project Management, Start-ups, Website Development, Small Business, Web Analytics, Online Marketing, E-commerce, SEO, Email Marketing, Web Content, 3D visualization, Creative Writing, Layout, Content Development, Non-profits, Translation, Coldfusion, Web Content Management, Website Consultation, Presentations, Online Publishing, Responsive Web Design
Education
New York Institute of Technology 1987 — 1997
M.A., Communication arts
NYIT 1987 — 1994
Bachelor of Science (BS), Architecture Technology
CPC GROUP 2009 - Present
SPM Resorts, Inc 2010 - 2011
Bluegreen Corporation January 2000 - January 2008
Bluegreen Corporation January 2001 - January 2004
Bluegreen Vacation Rentals January 2000 - January 2001
SUNTERRA RESORTS January 1994 - February 2000
Skills
Team Building, Strategic Planning, Customer Service, Hospitality, Strategic Consulting, Marketing Strategy, Resorts, Budgets, Leadership, Training, Business Development, Marketing, Account Management, Contract Negotiation, Real Estate, New Business Development, Management, Strategy, Cross-functional Team..., Project Management, Negotiation, Change Management, Program Management, Marketing Management, Customer Satisfaction, Sales, Coaching, Start-ups, Lead Generation, Entrepreneurship
Education
The University of Akron
University of Rochester, Warner Graduate School of Education and Human Development June 2011 - Present
Arizona State University August 2006 - May 2011
Orange County Public Schools August 2002 - June 2006
Convergys September 2000 - July 2002
Sunterra Resorts May 1999 - May 2000
Skills
Instructional Design, Curriculum Design, Curriculum Development, Teaching, Higher Education, Teacher Training, Research, Qualitative Research, Literacy, Educational Technology, Social Networking, University Teaching, Copy Editing, Training, Editing, Student Affairs, E-Learning
Education
Arizona State University 2006 — 2011
Ph.D.
University of Central Florida 2002 — 2005
M. Ed.
University of Central Florida 1996 — 1998
B.S.
Always Best Care Senior Services December 2010 - Present
BlueWater Resort & Casino August 2009 - April 2010
Turning Stone Resort & Casino July 2006 - April 2008
Sunterra Resorts January 2004 - June 2006
AFM Hospitality (USA) Corporation September 1996 - December 2003
Cendant Corporation June 1991 - September 1996
Reno-Sparks Convention & Visitoris Authority 1989 - 1991
Grey Advertising 1981 - 1987
Skills
Team Building, Public Relations, Social Media, Event Management, Integrated Marketing, Casino, Budgets, Strategic Partnerships, Loyalty Programs, Brand Management, New Business Development, Sales Management, Hospitality Industry, Strategy, Direct Mail, E-commerce, Trade Shows, Event Planning, Small Business, Business Development, Leadership
Education
Columbia College
BA
Niles Township High School East
Sharp Corner
University of Chicago
MBA
Starwood Vacation Ownership February 2006 - Present
Wyndham Vacation Ownership 2002 - 2006
Fairfield Resorts 2001 - 2006
Marriott Vacation Club 1999 - 2001
Sunterra Resorts 1998 - 1999
Westgate Resorts 1994 - 1995
Education
University of South Florida 1988 — 1994
Lake Gibson High School 1985 — 1988
CSI Healthcare IT June 2013 - Present
TEKsystems October 2012 - June 2013
TekSystems December 2011 - October 2012
The Abreon Group February 2010 - December 2011
Real Living Real Estate Solutions March 2007 - February 2010
Independent Training Consultant March 2003 - February 2010
Watson Realty Corp. 2003 - 2007
Siemens Westinghouse 2000 - 2003
Siemens 2000 - 2003
Sunterra Resorts 1998 - 2000
Skills
Public Speaking, Team Facilitation, Dragon Naturally..., Athena Clinicals, Training, Adult Learning Theory, Deskside Support, Individualized..., Management, Software Documentation, EMR, Leadership, Healthcare Information..., EHR, Program Management, Customer Service, Interviews, Coaching, CPOE, Human Resources, Healthcare, Ambulatory, Sales, GoLive, Epic Systems, Software Implementation, HL7, HIPAA, Consulting, Process Improvement, SharePoint, Documentation, Team Building
Education
Temple University 1982 — 1986
B.A. Communications, Radio, Television and Film, Minor in Public Speaking
Cheltenham High School 1980 — 1982
Liberal Arts, Liberal Arts and Sciences/Liberal Studies
Myers Elementary 1975 — 1977
Advanced Elementary Education Specialist, Arts and Crafts
MacEwan & Frank Marketing•Sales January 2011 - Present
Star Resort Group December 2005 - December 2010
Valdoro Mountain Lodge August 2003 - June 2005
Sunterra Resorts 1996 - 2001
Skills
Vacation, Selling, Timeshare, Marketing Strategy, Sales Management, New Business Development, Start-ups, Team Building, Hospitality, Resorts, Real Estate, Contract Negotiation, Luxury, Sales, Lead Generation, Marketing, Hotels, Negotiation, Leadership, Budgets, Property Management, Real Estate Development, Business Planning, Online Marketing, Market Planning, Recruiting, Residential Homes, Online Advertising, Direct Sales, Sales Process, Entrepreneurship, Marketing Management, Strategic Planning, Strategic Partnerships, Trade Shows, Business Development, Direct Marketing, Sales Operations, Advertising, Market Analysis, International Real..., B2B, Email Marketing, Sales Presentations, Executive Management, Brokerage, Business Strategy, Tourism, Rentals, Land Acquisition
Education
Syracuse University
BA,MS, Behavioral Science
US Foods October 2011 - Present
MGM Resorts International August 2010 - October 2011
Avery Dennison March 2006 - August 2010
Sunterra Resorts November 2004 - July 2005
KJC Operating Company September 1997 - October 2004
Unique Development, Inc. March 1992 - June 1997
Cooper Accounting Offices February 1987 - July 1992
Skills
Financial Reporting, Sarbanes-Oxley Act, Accounting, Finance, PeopleSoft, Six Sigma, Analysis, Process Improvement, Business Process..., Account Reconciliation, Fixed Assets, Strategic Financial..., Forecasting, Payroll, Variance Analysis, Internal Controls, General Ledger, Management, Cost Accounting, Financial Planning
Education
New York Institute of Technology 2007 — 2008
MBA, Accounting & Information Systems
Devry University 1993 — 1995
BS, Accounting
Fort Sanders Health & Fitness February 2011 - Present
The Susie Frost Team/ Keller Williams August 2013 - May 2014
Beef 'O' Brady's 2009 - 2011
Sunterra Resorts June 2003 - September 2004
Sunterra Resorts October 2000 - June 2003
Sunterra Resorts May 2000 - October 2000
Sunterra Resorts April 1999 - May 2000
Sunterra Resorts September 1998 - April 1999
Sunterra Resorts December 1997 - September 1998
Sunterra Resorts September 1997 - December 1997
Skills
Organizational..., Training & Development, Human Resources, Interviews, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Photoshop, English, Process Improvement, Windows, Outlook, Recruiting, Real Estate Transactions
Education
University of Central Florida 1992 — 1994
Master's Degree, Industrial and Organizational Psychology
University of Delaware 1985 — 1989
Bachelor's Degree, Major in Psychology/ Minor in Sociology
Newark High School 1981 — 1985
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
OCEANAIRE REALTY January 2010 - Present
SUNTERRA RESORTS January 1999 - January 2002
BAIRES TOURS & TRANSP January 1988 - October 1997
Skills
Tourism Management, TIMESHARE, DOG'S LOVER, Condos, Timeshare, Real Estate, Luxury, Listings, Sellers, First Time Home Buyers, Single Family Homes, Foreclosures, Relocation, Negotiation, Short Sales, REO, Strategic Planning, Residential Homes, Buyer Representation, Investors, Referrals, Microsoft Office, Investment Properties, Customer Service, Management
Education
Universidad de Buenos Aires / UBA 1972 — 1976
High School, b
Universidad del Salvador 1971 — 1972
bs
GENERAL BENITO NAZAR 1968 — 1970
high school
Hello Products LLC June 2014 - July 2015
Contract Consultant 2013 - 2014
Miss Matched, Inc. 2010 - May 2012
Bed Bath & Beyond 2002 - 2010
Banc of America Securities 2001 - 2002
Sunterra Resorts 1997 - 1999
Deutsche Bank (Alex. Brown & Sons) 1995 - 1997
Skills
Strategic Planning, Corporate Finance, Budgeting and..., Internal Financial..., Contract Negotiation, Restructuring, Cash Management, Treasury Management, Working Capital..., Investor Relations, Gift Cards, Payment Card Processing, Integrating Acquisitions, Group Benefit Plans, Private Equity, Start-ups, Financial Modeling, Mergers, Mergers & Acquisitions, Accounting, Executive Management, Strategy
Education
Northwestern University - Kellogg School of Management 1999 — 2001
MBA, Finance, Strategy, Organizational Behavior
Brown University 1991 — 1995
AB, Economics, International Relations
Penn Cinema October 2012 - November 2014
AMC Theatres January 2008 - October 2012
Resilient Management Inc January 2005 - January 2008
Hilton Worldwide January 2001 - December 2005
Sunterra Resorts January 2000 - December 2000
Rosen Hotels & Resorts June 1995 - January 2000
Skills
P&L Management, P&L Analysis, P&L Responsibility, Customer Satisfaction, Customer Retention, Talent Management, Talent Developer, Employee Training, Leadership Development, Management Consulting, Job Coaching, Presentation Coaching, Hiring, Food & Beverage, Public Speaking, Event Management, Customer Service, Team Building, Budgets, Management, Training, Leadership
Education
Mid Florida Tech 1995 — 1996
Hotel, Motel, and Restaurant Management
Edgewater High School
High School Diploma
Rollins College
Kroger January 2013 - Present
Winn January 2011 - January 2011
Winn Dixie Stores 2011 - 2011
Blockbuster September 2007 - January 2009
Blockbuster Video January 2007 - January 2009
Starwood Vacation Ownership Inc January 2005 - January 2006
Hollywood Video January 2003 - January 2005
Sunterra Resorts July 2000 - September 2003
Skills
Customer Service, Customer Retention, Operations, Finance, Sales, Conflict Resolution, Problem Solving, Communications, Team Leader, Relationship-Building, Staffing, Training, Coaching, Cash Management, Cost control, Inventory Management, Scheduling, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Retail, Merchandising, Loss Prevention, Profit, Inventory Control, Business Planning, Time Management, Hiring, Store Management, Telephone Skills, Retail Sales, Visual Merchandising, P, Payroll, Cashiering, Store Operations, Recruiting, Employee Training, Employee Relations, Shrinkage, Team Building, Interviews, Teamwork, Critical Thinking, POS, Planograms, Human Resources
Education
University of Phoenix 2009 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Troy state University @ Dothan 1992 — 1994
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Enterprise State Junior College
Associate of Science, Criminal Justice
Troy State University
Bachelor of Science, Criminal Justice
University of Phoenix
Master of Business Administration
Starpoint Resort Group July 2015 - Present
Westgate Resorts February 2014 - July 2015
Benson Marketing Group LLC March 2009 - February 2014
Diamond Resorts International June 2008 - March 2009
Marriott Vacation Club International April 2006 - June 2008
Wyndham Vacation Ownership May 1999 - April 2006
Royal Vacation Suites February 1998 - May 1999
Sunterra Resorts June 1997 - February 1998
Shell Vacations Club July 1996 - April 1997
The PAHIO Companies (purchased by Wyndham Vacation Ownership) August 1995 - July 1996
Skills
Timeshare, Resorts, Tourism, Hotels, Management, Marketing Management, Marketing Strategy, Online Marketing, Marketing Communications, Direct Marketing, Email Marketing, Marketing Research, Sales Management, Sales Operations, International Sales, Direct Sales, Sales Process, Training & Development, Staff Training, University Teaching, New Business Development, Market Planning, Advertising, Marketing, E-commerce, Event Management, Sales, Lead Generation, Strategic Planning, Employee Training, Start-ups, Team Building, B2B, Public Relations, Online Advertising, Telemarketing, Negotiation, Hospitality, Multi-channel Marketing, Hotel Management, Budgets, Account Management, Event Planning, Social Media, Business Strategy, Social Media Marketing, Customer Service, Vacation, Business Development, Market Research
Education
Southern Illinois University, Carbondale 1975 — 1977
Bachelor of Science Degree, Communications
Wilbur Wright Junior College 1972 — 1975
Associate of Arts Degree, Mass Communication/Media Studies
Lane Tech High School 1968 — 1972
High School Diploma, Architecture
John Palmer Grammer School 1963 — 1968
GLL Real Estate Partners September 2010 - Present
GracePoint @ the Cross September 2009 - Present
Self Employed Consultant January 2008 - August 2010
Crossman & Company April 2000 - December 2007
Sunterra Resorts May 1999 - March 2000
Nova Scotia Trust CompanyOffshore Bank & Trust July 1998 - March 1999
Freelace Consulting November 1997 - June 1998
Ansbacher (BVI) LimitedOffshore Financial Services June 1994 - September 1997
Atlantic Air BVI LtdStartup Commuter Airline July 1992 - November 1993
Air BVI LtdCommuter Airline November 1989 - July 1991
Skills
Accounting, Due Diligence, Financial Accounting, Variance Analysis, Finance, Financial Analysis, Budgets, Auditing, Account Reconciliation, Forecasting, Accounts Payable, Mergers & Acquisitions
Education
University of Southampton 1979 — 1982
BSc, Accounting & Statistics
Diamond Resorts International April 2007 - Present
Sunterra Resorts February 1998 - April 2007
Sunterra Corporation 2005 - 2007
Aplicon.com 1996 - 2000
Oracle Corporation 1994 - 1998
Skills
Database Administration, E-commerce, Business Analysis, Team Leadership, Business Intelligence, Vendor Management, SaaS, Cloud Computing
Education
University of Central Florida 1991 — 1994
HOSPITALITY PERFORMANCE NETWORK June 2015 - Present
GRIFFIN GLOBAL Investments, Property and Real Estate, Travel and Tourism April 2015 - Present
ALIZEE & ASSOCIATES January 2014 - Present
SHERATON KONA RESORT April 2012 - January 2013
SAN MATEO/SILICON VALLEY CONVENTION & VISITORS BUREAU 2008 - 2012
BIG ISLAND OF HAWAI VISITORS BUREAU November 2006 - 2007
AQUA HOTELS & RESORTS 2001 - 2005
SUNTERRA RESORTS 1998 - 2000
ASTON HOTELS & RESORTS 1994 - 1998
KEA LANI SUITES & VILLAS AND EMBASSY SUITES HAWAII 1992 - 1994
Skills
Investments, Real Estate, Luxury Goods, on-line travel business..., conventions, meetings..., Site Selections, luxury travel, Tourism, Groups, Conferences and..., Business Development, Sales, Resorts, Leadership, Hotels, Marketing, Meeting Planning, Destination Marketing, Social Media, Hospitality Management, Event Planning, Product Development, Social Networking, Event Management, E-commerce, Strategic Partnerships, Hospitality Industry, Entrepreneurship, Customer Service, Contract Negotiation, Team Building, Marketing Strategy, New Business Development, Hotel Management, Hospitality, Sales Management, Trade Shows, Market Research, Revenue Analysis, Leisure, Corporate Events, Yield Management, International Sales, Partner Relationships, Sports Marketing, Contract Negotiations, Purchasing, Partner Management, Incentives, Recruiting, Sales Process
Education
University of Hawaii at Manoa
B.A., Psychology
University of Hawaii at Manoa
Bachelor of Arts, Psychology , Psychology, History, French, Dance
StaySky Vacation Club 2014 - Present
BrightStar Promotions January 2008 - Present
Hilton Grand Vacations February 2012 - December 2012
BrightStar Real Estate November 2005 - November 2012
Sunterra resorts January 1993 - April 1999
Skills
Sales Management, Marketing, Marketing Strategy, Social Media Marketing, Negotiation, Hospitality, Online Marketing, Team Building, New Business Development, Customer Service, Sales, Resorts, Strategic Planning, Online Advertising, Tourism, Account Management, Hotels, Management
Education
Universidad Católica del Táchira 1987 — 1990
Keller Williams Classic III Realty November 2012 - Present
Marriott Vacation Club International December 2009 - April 2012
Synergy Resort Marketing Group, LLC March 2009 - August 2009
Resort Marketing Group, Inc August 2007 - February 2009
Best Buy August 2006 - June 2007
Sunterra Resorts June 2004 - August 2005
Skills
Real Estate, Real Estate Transactions, Direct Sales, Inventory Management, Account Management, Marketing Strategy, Cold Calling, Event Planning, Salesforce.com, Sales Operations, Leadership, Microsoft Excel, PowerPoint, Team Building, Investment Properties, Sellers, Real Property, Investors, Short Sales, Foreclosures, First Time Home Buyers, Sales, Relocation, Residential Homes, Single Family Homes, REO
Education
University of Central Florida 2004 — 2008
BSBA, Business Management
Oracle Corporation February 2000 - Present
American Communications Technology 1999 - 2000
Sunterra Resorts 1998 - 1999
Ernst & Young, LLP August 1996 - August 1998
Skills
CRM, SaaS, Consulting, Enterprise Software, Training, Sales Enablement, Sales, Cloud Computing, Solution Selling, Sales Process, Telecommunications, Leadership, Business Intelligence, Cross-functional Team..., Quality Assurance, Pre-sales, Salesforce.com, Call Centers, Business Analysis, Management, Team Leadership, ERP, Business Process, Software Industry, Professional Services, Oracle
Education
Baylor University - Hankamer School of Business 1995 — 1996
MBA, MBA-Information Systems Management
Palm Beach Atlantic University 1989 — 1993
BS, Marketing
Peabody Veterans Memorial High School (PVMHS) 1986 — 1989
GES/VIAD CORP January 2012 - Present
Property Management and Development Corporation August 2010 - March 2012
Ameristar Casino December 2005 - April 2010
Sunterra Resorts 2004 - 2005
Diamond Resorts 2004 - 2005
MGM Grand 2003 - 2004
MGM Grand 2000 - 2004
Skills
Hotels, Casino, Customer Service, Gaming Industry, Hospitality, Resorts, Budgets, Hospitality Management, Hospitality Industry, Forecasting, Restaurants, Food & Beverage, Hotel Management, Process Scheduler, Team Building
Education
Florida Metropolitan University 2006 — 2008
MBA, Business Administration
Johnson & Wales University 1996 — 1998
BS, Hospitality Management
The Derryfield School 1985 — 1989
General
The Derryfield School 1984 — 1989
High School, General
Info Tech April 2010 - Present
Velocity Systems March 2002 - April 2010
Liquid Golf June 1999 - March 2002
IBM Global Services November 1998 - June 1999
Sunterra Resorts March 1998 - October 1998
Skills
Microsoft SQL Server, Database Design, Databases, SQL, Crystal Reports, Requirements Analysis, Systems Analysis, Oracle, Business Analysis, System Administration, IIS, Web Applications, Analysis, XML, Amazon Web Services..., ASP, Business Process, C#, Testing, Data Migration, Agile Methodologies, Cloud Computing, Data Warehousing, Software Development, Business Intelligence, Visio, PL/SQL, Database Development, SQL Server, HTML, Deployment, Oracle Certified DBA, System Deployment, Software Project..., Integration
Education
University of South Florida 1994 — 1997
BS, Management Information Systems
Lake Sumter Community College 1992 — 1994
AA, General Business
Accounting Leaders, Miami/Fort Lauderdale Area 2015 - Present
Doral Bank October 2012 - February 2015
Pacific National Bank June 2006 - October 2012
Pacific National Bank May 2004 - June 2006
Sabre Holdings January 1999 - January 2004
Sunterra Resorts January 1998 - January 1999
International Air Transport Association (IATA) January 1996 - January 1998
Skills
Finance, Financial Analysis, Banking, Internal Audit, Accounting, Financial Accounting, Financial Reporting, Business Planning, Managerial Finance, Forecasting, Retail Banking, Budgets, Management, Internal Controls, Financial Management, Proficient speaking,..., Sarbanes-Oxley Act, Corporate FP&A, FP&A, Financial Statements, Financial Planning, Financial Risk, Controllership Functions
Education
Fundación Universitaria Panamericana
B.A. Degree, Business Administration
Independent Contractor October 2013 - Present
Island One Resorts May 2012 - October 2013
Vista Cay by Millenium February 2011 - June 2012
Westgate Resorts May 2010 - February 2011
Celebrity Resorts January 2007 - December 2009
Westgate Resorts December 2002 - January 2007
SUNTERRA RESORTS January 1999 - December 2002
HOTEL ROYAL PLAZA, Downtown Disney May 1996 - December 1998
Skills
Yield Management, Forecasting, Budgets, Resorts, Hotels, Revenue Analysis, Trend Analysis, Hospitality Management, Hospitality Industry, Front Office, Training, Business Analysis, Hotel Management, Lodging, Analysis, Rooms Division, Hospitality, Team Building, Tourism, Management, Marketing, Leadership, Customer Service, Sales, Pricing, Property Management..., Strategy, Revenue Forecasting, Income Statement, Trade Shows, Opening Hotels, Customer Satisfaction, Catering, Food & Beverage, Pre-opening, Timeshare, Hotel Booking, OnQ, Concierge Services, Event Management, Marketing Strategy, Microsoft Office, Budgeting, Sales Management
Education
Kapaun Mt. Carmel High School, Wichita Kansas
The University of Kansas
Wichita State University
Staged4Sale November 2012 - Present
Hewlett-Packard October 2011 - November 2012
HP Enterprise Services November 2007 - October 2011
Cougar Mountain Software May 2005 - October 2007
Sunterra Resorts 2003 - 2005
Skills
Hardware, Troubleshooting, Program Management, DNS, Human Resources, Service Delivery, Technical Support, Networking, IT Service Management, ITIL, XP, DHCP, Software Documentation, Software Installation
Education
College of Western Idaho 2013 — 2015
Web Development
Carlsbad High School 1995 — 1999
Diploma
Wells Fargo June 2015 - Present
Wells Fargo July 2012 - June 2015
DriveTime June 2010 - March 2012
Sports & Entertainment Services September 2007 - June 2010
Sunterra Resorts September 2003 - November 2005
Skills
Training, Customer Satisfaction, Customer Service, Operations Management, Team Leadership, Staff Development, Underwriting, Financial Services, Coaching, Sales Operations, Financial Risk, Judgmental Underwriting, Credit Analysis, Leadership, Process Improvement
Education
Arizona State University, W. P. Carey School of Business
B.S. (Business Management), Certificate (International Business Studies), 3.7 / 4.0 GPA
Marriott Vacations Worldwide Corporation October 2012 - Present
Triangle Direct Media January 2012 - October 2012
Preferred Guest Resorts October 2010 - December 2011
Hilton Grand Vacations 2008 - 2010
Wyndham Vacation Ownership 2007 - 2008
Tempus Resorts International 2000 - 2007
Sunterra Resorts 2003 - 2003
Levitin Group 2002 - 2003
Skills
MS Office Professional:..., Hospitality, Sales Management, Social Media Marketing, Sales, Customer Service, Resorts, Negotiation, Social Media, Cold Calling, Tourism, Timeshare, Salesforce.com, SEO, Training, Marketing Strategy, SEM
Education
East Carolina University 1994 — 1999
Economics with Business Adminstration
Baylor, Evnen, Curtiss, Grimit & Witt, LLP June 2014 - Present
Resort Lifestyle Communities/Cameron General Contractors September 2008 - June 2014
Law Office of Stew Jenkins August 2002 - June 2008
Blake Printery August 2000 - August 2002
Sunterra Resorts July 1996 - May 2000
Skills
Editing, Microsoft Office, Customer Service, Marketing, Budgets, Team Building, Graphic Design, Event Planning, Copy writing, Copy Editing, Grant Writing, Grant Administration, Leadership, Marketing Communications, Sales, Training, Coaching, Management, Strategic Planning, Staff Development, Employee Relations, Sales Management, Social Networking, Marketing Strategy, Negotiation, Community Outreach, Advertising, Leadership Development, Contract Negotiation, Organizational..., Research, Copywriting, Fundraising, Public Relations, Event Management, Proposal Writing, Creative Writing, PowerPoint, Newsletters, Nonprofits, Project Planning, Project Management, Microsoft Word, Public Speaking, Facebook, Organizational..., Employee Engagement, Teamwork, Multi Tasking, Creativity
Education
Cal Poly San Luis Obispo 2001 — 2002
Paralegal Cerificate, Paralegal, 4.0
Henry Block School of Business, KCMO 1991 — 1992
Certified Professional Direct Marketer, Direct Marketing, Certification
Doane College
BA, English, 4.0
Pomoco Nissan July 2014 - Present
Independent Distributor For Young Living Essential Oils May 2014 - Present
ZeroPoint Global February 2013 - Present
7-Eleven June 2010 - December 2010
Sunterra Resorts January 2000 - March 2005
Skills
Cooking, Art, Customer Service, Inventory, Aesthetics, Cosmetology, Sales, Data Entry, Microsoft Word, Social Networking, Public Speaking, Leadership, Painting, Blogging, Training, Small Business, Team Building, Marketing, Social Media, Event Planning
Education
Stratford Career Institute 2008 — 2009
Diploma w/ Highest Honors, Cosmetology/Esthetics
Thomas Nelson Community College 1979 — 1981
None, Electronics
Kecoughtan High School 1972 — 1975
Diploma, Required studies
RMC Property Management Director of FinanceMarriott Vacation Club InternationalMay 2007 - January 2013
Starwood Hotels & Resorts Worldwide, Inc. 2002 - 2006
Sunterra Resorts 1994 - 2002
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Budgets, Negotiation, US GAAP, SOX Compliancy, Accounting, Variance Analysis, General Ledger, Internal Controls, Forecasting, Payroll, Financial Analysis, Sarbanes-Oxley Act, GAAP, Accounts Receivable, Financial Reporting, Analysis, Accounts Payable, Process Improvement, Auditing, Management, Finance, SAP, Cash Flow, Managerial Finance, Account Reconciliation
Education
University of Phoenix 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Accounting
Cornell University December 2013 - Present
Cornell University January 2003 - December 2013
Cornell University September 2009 - January 2012
Cornell University 2005 - 2010
Clemson University 2000 - 2002
Sunterra Resorts 1999 - 2000
Planet Hollywood International 1997 - 1999
InterContinental Hotels Group 1996 - 1997
ManpowerGroup 1995 - 1996
Avery Heights Nursing Home 1994 - 1995
Skills
Diversity & Inclusion, Organizational..., Leadership Development, Staff Development, Public Speaking, Training, Microsoft Office, Community Outreach, Higher Education, Employee Relations, Nonprofits, Event Planning, Organizational..., Data Analysis, Event Management, PowerPoint, Leadership, Workshop Facilitation, Non-profits
Education
University of North Carolina at Greensboro 1988 — 1992
BS, Business Administration
American Communication Network February 2013 - Present
Amazon.com March 2013 - June 2013
Wize Tax Services January 2014 - April 2014
Latino Multi-Services September 2010 - December 2010
ACORN January 2009 - April 2009
Instant Tax Service January 2009 - March 2009
Instant Tax Services January 2008 - May 2008
TaxQue LLC November 2005 - April 2006
Camelback Inn Resort & Spa September 1999 - August 2000
Sunterra Resorts March 1997 - March 1998
Skills
Accounts Payable, Accounts Receivable, Full-Charge Bookkeeping, Bank Reconciliation, Data Entry, Bilingual-Spanish, Customer Service, Customer Retention, Financial Analysis, Financial Reporting, Income Tax Prepare, Corporate Tax, Quickbooks, General Ledger, Financial Accounting, Peachtree, Account Reconciliation, GAAP, Cash Flow, Spreadsheets, Internal Audit, Outlook, Journal Entries, Small Business, Corporate Finance, Microsoft Excel, Continuing Professional..., Microsoft Word, Understanding Circular..., Capital Gains and..., QuickBooks, Accounting, Management, Leadership, Income Tax, Finance, Entrepreneurship, Real Estate, Tax, Auditing, Financial Statements, Analysis, Time Management, Tax Preparation, Bookkeeping, Human Resources, Balance, Employee Benefits, Nonprofits, Sales Tax
Education
Colorado Technical University 2010 — 2012
Master of Business Administration, Accounting, Current GPA 3.4
Colorado Technical University 2008 — 2010
Bachelor of Science in Business Administration, Accounting, GPA of 2.5
Colorado Technical University 2006 — 2008
Associate of Science, Business Administration, GPA of 2.9
Maui Community College 1997 — 1999
Certificate, Accounting
Superior Institute of Programming Computers 1985 — 1987
Associate of Science, System Designs
Hotelbeds January 2012 - Present
ZRS Management September 2009 - February 2011
The Ginn Company June 2004 - August 2009
Sunterra Resorts August 1998 - June 2004
Skills
Employee Relations, Compensation & Benefits..., Employee Benefits, Global Mobility, Workplace Relations, Workers Compensation, Human Resources, Employee Engagement, Personnel Management, Succession Planning, HR Policies, Leadership, Performance Management, Talent Acquisition, HRIS, Coaching, Recruiting, Affirmative Action, Onboarding, Organizational..., Training, Strategy, Employment Law, Benefits Administration, Strategic Planning, HR Consulting, FMLA, Deferred Compensation, Change Management, Hiring, Management, Payroll
Education
Barry University 1995 — 1997
Bachelors Degree, Human Resources Management
DIRECTV August 2009 - Present
US CELLULAR CORPORATION February 2008 - September 2009
U.S Cellular March 2008 - October 2008
AT&T Wireless May 2007 - February 2008
Wal-Mart Corp April 2006 - May 2007
Wal-Mart Corp April 2006 - May 2007
ePerformax December 2005 - April 2006
ePerformax January 2006 - March 2006
Sunterra Resorts October 2005 - December 2005
AEGIS Communication May 2005 - July 2005
Skills
Training Delivery, Training Coordination
Education
Northeastern A&M college 1988 — 1990
vinita high school 1984 — 1988
Cheonggang Academy
NorthEastern A & M College
General Studies
Petco October 2011 - 2014
5 Alarm Master Fire Protection March 2009 - 2011
Sunterra Resorts May 2006 - March 2007
Skills
Strategic Communications, Public Relations, Marketing Communications, Interpersonal Leadership, Interpersonal..., Community Outreach, Event Planning, Fundraising, Advertising, Environmental Awareness, Sales, Microsoft Word, Photoshop, Microsoft Office, Art, Fine Art, Filing, Facebook, Web Design, QuickBooks, Creative Writing, Macintosh Applications, Google Apps, customer service, Customer Service, Mac, Data Entry
Education
Northern Arizona University 2013 — 2016
Strategic Communication, Public Relations
Yavapai College 2009 — 2013
Visual Communication, Fine/Studio Arts, General
Arizona State University 1995 — 1995
Fine/Studio Arts, General
Northern Arizona University 1994 — 1995
Fine/Studio Arts, General
Title Management Agency of Arizona, LLC April 2012 - December 2012
Diamondbacktactical February 2007 - November 2010
Diamondback Tactical February 2007 - November 2010
GrayHawk Golf Club October 2003 - February 2007
Sunterra Resorts August 2000 - October 2003
Sunterra Resorts July 1998 - January 2001
Sunterra Resorts May 1997 - July 1998
Education
Cuesta College 1984 — 1986
AA, Recreation Administration
Cal Poly State UniversityCuesta College
Associates Degree
Orange Lake Resorts, Holiday Inn Club Vacations December 2011 - April 2014
TekPartners July 2009 - December 2011
Intuitive Logic January 2009 - July 2009
Westgate Resorts July 2000 - April 2008
Sunterra Resorts February 1998 - June 2000
Orange Lake Resorts, Holiday Inn Club Vacations October 1996 - February 1998
Vistana Resort March 1990 - October 1996
Skills
Java, PL/SQL, SSIS, SSRS, Microsoft SQL Server, Oracle SQL Developer, Flex, Eclipse
Education
Central Connecticut State University
Bachelor of Applied Science (B.A.Sc.), Mathematics
I-View Now, LLC September 2014 - Present
I-View Now June 2014 - September 2014
Lozier January 2012 - June 2014
Threshold Consulting Inc. September 2000 - December 2012
Threshold Consulting Services 2000 - December 2011
Sunterra Resorts September 1998 - August 2000
Marriot Vacation Club International November 1996 - October 1997
Marriott Vacation Club International January 1994 - October 1996
Skills
Business Intelligence, Business Analysis, Data Warehousing, SDLC, Vendor Management, SharePoint, Oracle, SQL, Data Modeling, Cloud Computing, ETL, Enterprise Software, IT Strategy, Integration, Project Management, Systems Analysis, PMP, Web Development, Software Project..., Requirements Gathering, Requirements Analysis, Microsoft SQL Server, Enterprise Architecture, SaaS, Management, Software Development, Testing, IT Management, Databases, Agile Project Management, Informatica, Business Process, Consulting
Education
Southern Illinois University, Carbondale 1985 — 1986
John A Logan College 1983 — 1984
Ft. Myers High School
Southern Illinois University, Carbondale
Sunterra Resorts Accounts Payable SpecialistDiamond Resorts International2005 - Present
Education
Evangel University 1994 — 1998
Caruso + Cumberledge October 2014 - Present
Caruso Design Group, LLC March 2005 - Present
Hospitality Studio September 2011 - July 2014
The Ritz-Carlton Hotel Company April 2004 - April 2005
Dina Caruso 2001 - 2003
Sunterra Resorts February 1999 - October 2000
Old Field Interiors January 1996 - February 1997
Skills
Interior Design, Interior Architecture, Hospitality, Space planning, FF&E, Architectural Design, Project Management, Retail, Furniture, Design Research, Space-planning, Hospitality Industry, Architectures, Design Management, Hotels, Restaurants, Resorts, Architecture, Space Planning, Renovation, Hotel Design, Leadership
Education
Indiana University of Pennsylvania 1990 — 1995
BS, Interior Design
Diamond Resorts International March 2005 - Present
Sunterra Resorts 1998 - 2005
Skills
Hospitality, Revenue Analysis, Tourism, Resorts, Yield Management, Hotels, Budgets, Hospitality Industry, Marketing Strategy
Education
Oregon State University 1991 — 1992
Westgate Resorts March 2008 - Present
Sunterra Resorts October 2005 - March 2008
Oracle Corporation June 1996 - June 1998
Oracle 1995 - 1998
Silver Slipper 1990 - 1993
Skills
Tourism, Databases, Oracle SQL, PL/SQL, Database Administration, Business Intelligence, Hospitality, SQL, Database Development, Architecture, Performance Tuning, Data Modeling, XML, Unix, Oracle Application..., Enterprise Software, Oracle, Business Analysis, Data Warehousing, Architectures, Web Applications, SharePoint, Requirements Gathering, Crystal Reports, Management, Unix Shell Scripting, Oracle Applications, Visual Basic, T-SQL, SDLC, System Administration, Software Project..., ETL, Microsoft SQL Server, Requirements Analysis, REST, Database Design, Integration, Software Documentation, SOA, Visio
Education
University of Central Florida 1994 — 1996
BS, Management Information Systems
Florida State University 1988 — 1993
BS, Accounting
Tallahassee Community College 1988 — 1990
AA
Service Beyond July 2010 - Present
Diamond Resorts International July 2010 - Present
Evolv July 2006 - October 2010
Lane Company 2006 - 2008
Lane Management, LLC 2006 - 2008
Orange Lake Country Club January 2006 - July 2006
Sunterra Corporation 1995 - June 2005
Pelican Resort & Casino January 2003 - May 2005
Sunterra Resorts May 1995 - May 2005
RCC January 1992 - January 1993
Skills
Hospitality Industry, Time Management, Real Estate, Budgets, Property Management, Real Estate Development, Hospitality, Team Building, Customer Service, Sales, Marketing, Hotels, Account Management, Residential Homes, New Business Development, Direct Marketing, Leadership, Selling, Training, Marketing Strategy, Contract Negotiation, Online Marketing, Investment Properties, Sales Management, Due Diligence, Management, Email Marketing, Strategic Planning, Revenue Analysis, Resorts
Education
Kansas State University 1978 — 1982
BS, Finance
Holiday Inn Club Vacations at Orange Lake Resorts August 2010 - Present
Holiday Inn Club Vacations at Orange Lake Resorts October 2007 - July 2010
Hilton Grand Vacations October 2005 - October 2007
Hilton Grand Vacations January 2001 - September 2005
Sunterra Resorts 1999 - 2000
Skills
Resorts, Revenue Analysis, CRM, Salesforce.com, Hospitality, IT Strategy, Agile Methodologies, Analysis, Budgets, Customer Service, E-commerce, Hospitality Industry, Hotels, Leadership, Management, Marketing, Marketing Strategy, Process Improvement, Strategic Planning, Sales, Team Building
Education
Rollins College - Crummer Graduate School of Business 1997 — 1999
MBA, Marketing Concentration
EF International Sprachschule 1995 — 1996
German
Universidad de Santiago de Compostela 1990 — 1995
BA, Economics and Business Administration
KS Industries April 2010 - Present
CBIZ MHM, LLC October 2005 - April 2010
Sunterra Resorts August 2003 - September 2005
Sunterra Resorts September 2002 - August 2003
Sunterra Resorts April 1998 - September 2002
Garrett Aviation June 1996 - April 1998
Unison Healthcare July 1995 - June 1996
Low & Childers, PC June 1993 - May 1995
Frome & Halberg PC December 1991 - June 1993
Greengard & Finley August 1988 - April 1992
Skills
Fraud Investigations, Accounting, Litigation Support, Forensic Accounting, Financial Reporting, CPA, Internal Audit, Fraud, Auditing, Financial Analysis, General Ledger, Financial Accounting, Payroll, GAAP, Cost Accounting, Management
Education
Arizona State University 1988 — 1991
B of Science, Accounting
Phoenix College 1986 — 1988
Transfer, Accounting
Cusanus Gymnasium St. Wendel 1970 — 1975
Stay At Home Mom December 2007 - Present
Barceda Families August 2003 - December 2007
OACAC August 2000 - June 2003
Sunterra Resorts August 1997 - June 2000
Education
Missouri State University 2000 — 2003
BS. Child Development
College of the Ozarks 1996 — 2000
Longhorn Steakhouse October 2012 - Present
LongHorn Steakhouse March 2010 - October 2012
Longhorn Steakhouse January 2008 - March 2010
Red Lobster May 2007 - January 2008
Smokey Bones Barbeque and Grill February 2000 - May 2007
Sunterra Resorts April 1999 - January 2000
Skills
Restaurant Management, Restaurants, Employee Relations, Instructional Design, Training & Development, Team Leadership, Leadership Development, Human Resources, Employee Training, Food & Beverage, Leadership, Training, Hospitality
Education
Rollins College 2010 — 2012
Master of Arts (MA), Human Resources Management and Services, Graduated with Honors
Miami University 1992 — 1996
Bachelor of Science (B.S.), Operations Management and Supervision
Miami University 1992 — 1996
Bachelor of Science (B.S.), Organizational Behavior Studies
Avalon Capital Group January 2005 - Present
Avalon Capital Group 2009 - 2010
Premier Getaways 1990 - 2005
Sunterra Resorts 1998 - 2000
Skills
New Business Development, Marketing Strategy, Sales, Online Advertising, Strategic Planning, Strategic Partnerships, Marketing, Social Media Marketing, Management, Entrepreneurship, Advertising, Social Media, Leadership, Team Building, Social Networking, Selling, Mergers & Acquisitions, Budgets, Start-ups, Salesforce.com, Competitive Analysis, Contract Negotiation, Market Research, Training, Lead Generation, Email Marketing, Online Marketing, Strategy, Product Marketing, Trade Shows, CRM, Marketing Management, Direct Marketing, Digital Marketing
Education
Troy University 1978 — 1982
Bachelor's degree, Marketing
Troy University 1978 — 1982
Bachelor's degree, Psychology
Marlow's Accounting Services March 2009 - Present
CNL Real Estate and Development January 2008 - May 2009
Lennar Homes, Inc March 2006 - January 2008
Drake Beam Morin, Inc January 2004 - March 2006
Hard Rock Café September 2002 - January 2004
United States Army Reserve April 1999 - October 2003
Budget Rent a Car June 2002 - September 2002
Finger Lakes Home Care, Inc November 2000 - June 2002
Sunterra Resorts October 1998 - November 2000
Mitsukoshi USA, Inc February 1997 - October 1998
Skills
General Ledger, Accounts Payable, Accounting, Account Reconciliation, Accounts Receivable, Auditing, Cash Flow, Payroll, Budgets, Financial Statements, Journal Entries, Bookkeeping, Tax, Consolidation, Cash Flow Forecasting, Bank Reconciliation
Education
Keller Graduate School of Management 2007 — 2009
Masters, Accounting and Financial Management
Siena College 1994 — 1997
BS, Marketing/Management
State University of New York 1991 — 1994
Associates in Arts, Accounting
Cobleskill Central High School
Heidrick & Struggles September 2002 - Present
Ray & Berndtson 2000 - 2002
Radian October 1998 - December 1999
Sunterra Resorts January 1997 - October 1998
First Alert Inc. February 1993 - January 1997
First Cook Community Bank 1990 - 1992
Amoco Federal Credit Union January 1980 - December 1989
Skills
Executive Search, Recruiting, Human Resources, PeopleSoft, Talent Acquisition, Employee Relations, Talent Management, Technical Recruiting, Management
Education
Stephen F. Austin State University
Sunterra Resorts March 2001 - October 2003
Sunterra Resorts 1984 - 2001
Education
Marquette University 1978 — 1981
Castle Hotel - Kessler Collection June 2015 - Present
Kessler Collection June 2015 - Present
Floridays Resort Orlando December 2012 - June 2015
Bluegreen Corporation April 2008 - December 2012
Paramount Hospitality Management, LLC February 2006 - April 2008
Bluegreen Corporation October 2002 - February 2006
TAKEMEONVACATION July 2000 - October 2002
SUNTERRA RESORTS August 1999 - July 2000
Skills
Hotels, Finance, Financial Reporting, Budgets, Resorts, Accounts Receivable, Management, Managerial Finance, Accounting, Leadership, Revenue Analysis, Hospitality Industry, Analysis, Team Building, Microsoft Excel, Operations Management, Strategic Planning, Hospitality
Education
University of Phoenix
B.S. in Business Administration, Accounting and Business/Management
wyndham resorts 2007 - 2007
sunterra resorts 2006 - 2007
Skills
Business Development, Salesforce.com, Strategic Planning, Marketing Strategy
Education
Colorado Mesa University 1967 — 1969
aa, english. business
Diamond Resorts International November 2013 - Present
Wyndham Vacation Ownership March 2012 - February 2013
Shell Vacations Club June 2010 - October 2011
Shell Vacations Club May 2005 - June 2010
Shell Vacations Club February 2001 - May 2005
Fairfield Resorts January 2000 - February 2001
Sunterra Resorts July 1998 - January 2000
Classic Custom Vacations January 1995 - August 1997
Skills
Marketing, Sales, Marketing Management, Start-ups, Resorts, Hospitality, Human Resources, Hotels, Marketing Strategy, Management, Tourism, Sales Management, Leisure, Customer Service, Micros, Timeshare, Hospitality Industry, Revenue Analysis, Time Management, Account Management, Social Media Marketing, Trade Shows, Leadership, Budgets, Online Marketing, Hospitality Management, Yield Management, Vacation, Online Advertising, Hotel Management, Market Planning, Event Management, Luxury, Email Marketing
Education
California State University-Chico 1992 — 1995
B.A., Resort Management
Dr. Phillips Hospital February 2009 - Present
Universal Orlando September 2007 - January 2009
Starwood Vacation Ownership September 2006 - September 2007
Wyndham Vacation Ownership October 2001 - September 2006
Sunterra Resorts 1998 - 2001
Disney Vacation Club 1992 - 1998
Skills
High level..., Recruitment Profiling, Myers-Briggs Certified, Audire Certified, Employee Relations, Marketing, Change Management, Microsoft Word, Event Management, Outlook, Leadership, Strategic Planning, Budgets, Recruiting, Social Media Marketing, Workshop Facilitation, New Business Development, Project Management, Human Resources, Organizational..., E-Learning, Cross-functional Team..., Applicant Tracking..., Talent Acquisition, Event Planning, Software Documentation, Process Improvement, Consulting, CRM, Program Management, Team Building, Training Facilitation, Career Counseling, Marketing Strategy, Strategy, Account Management, Contract Negotiation, Social Media, Visio, Hospitality, Fundraising, PowerPoint, Public Speaking, Vendor Management, Microsoft Office, Social Networking, Project Planning, Marketing Communications, Team Leadership, Operations Management
Education
Montgomery County Community College
Business, Business, Psychology
Cardinal O'Hara High School
Business, Business
LandAmerica Financial Group Accounting Clerk IILandAmerica Financial GroupApril 2007 - Present
Accounting Principals January 2006 - April 2007
Exclusive Staffing March 2004 - December 2005
Sunterra Resorts April 2003 - February 2004
Sixth Baptist Church August 1991 - July 2002
Education
Lynchburg College 2001 — 2008
Seeking Bachelors of Science Degree, Christian Counseling/Theological Studies
Technical School 1988 — 1989
Diploma, Medical Assistant/Office Management
Sunterra Resorts 1998 - 2001
Computer Sciences Raytheon 1995 - 1999
Education
University of Central Florida 1981 — 1984
Political Science
FreightCenter February 2015 - Present
St. Petersburg College August 2011 - February 2015
Bluegreen Vacations March 2014 - June 2014
Nielsen Media Research September 2013 - March 2014
Seminole State College of Florida August 2010 - May 2012
PCS Title November 2009 - January 2011
SUNBELT TITLE AGENCY June 2007 - August 2009
Kampf Title & Guaranty Corp May 2003 - June 2007
Sunterra Resorts March 2002 - January 2003
Skills
Microsoft Office, Foreclosures, Short Sales, Mortgage Lending, Customer Service, Outlook, Real Estate
Education
St. Petersburg College 2013 — 2015
Associate of Arts (A.A.), Psychology
ITT Tech 1990 — 1992
Associates, Electronics
Ingersoll Rand Enterprise Services March 2005 - January 2010
American Standard (Trane) 2005 - 2008
LifePoint Hospitals, Inc August 2004 - March 2005
Sunterra Resorts May 2002 - July 2004
Technologies, Inc November 2000 - April 2002
Sunbelt Communications June 2000 - November 2000
Dometic div of White Consolidated Industries January 1987 - January 2000
Becton Dickinson Labware January 1979 - January 1987
Skills
PeopleSoft, ADP Payroll, Benefits Administration, Payroll
Education
Indiana Institute of Technology
Accounting; Business Administration
Indiana Institute of Technology
no, Accounting
River City Bean Company January 2008 - Present
River City Bean Company January 2008 - Present
ADI / Honeywell September 2006 - December 2007
ADI / Honeywell September 2006 - December 2007
GMC and Pontiac April 2005 - July 2005
Peoria GMC and Pontiac April 2005 - July 2005
GMC and Pontiac December 2004 - March 2005
Gordon S Parry December 2004 - March 2005
Sunterra Resorts May 2004 - November 2004
Sunterra Resorts May 2004 - November 2004
Education
Glendale Community College 2004 — 2005
business
Glendale Community College
Glendale Community College
Sunrise Mountain High School
Sunrise Mountain High School
US Foods May 2010 - Present
Wachusett Mountain Ski Area November 2002 - May 2010
Sunterra Resorts 1999 - 2000
Skills
Customer Satisfaction, Customer Service, Food, Food, Hospitality, Hospitality Management, Inventory Management, Marketing Strategy, Microsoft Excel, Public Speaking, Restaurant Management, Retail, Sales Management, Social Networking, Team Building
Education
University of Massachusetts, Amherst 1991 — 1995
B.S., Hotel, Restaurant and Travel Administration
Fellers Food Service Equipment, LLC March 2002 - Present
Grandvista Resorts July 2000 - March 2002
Sunterra Resorts January 2000 - July 2000
Sunterra Resorts September 1998 - January 2000
Bass Pro Shops July 1997 - August 1998
Bass Pro Shops September 1996 - July 1997
Bass Pro Shops March 1996 - September 1996
Bass Pro Shops August 1995 - March 1996
Lane Bryant April 1994 - August 1995
Lane Bryant July 1993 - April 1994
Skills
Strategic Planning, Budgets, Forecasting, Customer Service, Marketing Strategy, Team Building
Education
University of Dayton 1983 — 1988
Bachelor of Science (B.Sc.), Accounting
Friedmutter Group May 2005 - Present
Molycorp Minerals, LLC April 2011 - September 2011
Sunterra Resorts March 2004 - May 2005
Camino Real Food August 2000 - March 2004
Education
California State University-Long Beach - College of Business Administration
BS, Accountancy
Dobson Project Management January 2012 - Present
University of Virginia Health System November 2008 - January 2012
The Kessler Collection September 2000 - November 2008
Sunterra Resorts May 1997 - August 2000
Marriott Vacation Club International April 1992 - May 1997
Walt Disney Imagineering February 1990 - April 1992
Marriott International February 1985 - February 1990
Skills
Construction Management, Project Management, Design Management, Hotels, Boutique Hotels, Resorts, Hospitals, Office Buildings, High Rise, Project Bidding, Contract Negotiation, CPM Scheduling, Construction Budgets, Quality Management, Change Order Negotiation, Conflict Resolution, Litigation Support, Expert Witness
Education
Texas A&M University
Bachelor of Architecture (BArch), Architecture
Texas A&M University
Master of Science (M.S.), Construction Management
Independent August 2008 - February 2015
Capital One Financial October 2006 - July 2008
Sunterra Resorts October 2004 - September 2005
Skills
Management, Microsoft Word, Microsoft Office, Administrative..., Legal Writing, Sales, Retail, Sales Management, Leadership, Merchandising, Microsoft Excel, Customer Service, PowerPoint, Windows 7, Windows XP, Word Processing, Office Administration
Education
Howard University School of Law 2015 — 2015
PARALEGAL STUDIES
J. Sergeant Reynolds College
Nursing Diploma
Henrico high school
High School Diploma