MassMutual Financial Group
The Massachusetts Mutual Life Insurance Company, founded in 1851, is an American mutual life insurance company serving five million clients. With headquarters in Springfield, Massachusetts, the company employs more than 7,000 in the United States, and a total of 10,614 internationally. Headquarters: Springfield, Massachusetts, United States Revenue: 29.6 billion USD (2016) Founder: George W. Rice Founded: 1851, Springfield, Massachusetts, United States Subsidiaries: Barings, OppenheimerFunds, Executives: Roger W. Crandall (CEO, President, Chairperson),
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MassMutual Financial Group Employees
VERTEX, Inc. March 2013 - Present
DST Insurance Solutions at DST Systems January 2012 - June 2012
MassMutual Financial Group November 2007 - January 2012
MassMutual Financial Group November 2002 - November 2007
Danaher - Gems Sensors January 2001 - November 2001
Danaher - Sensors and Controls August 2000 - January 2001
Danaher - Jacobs Vehicle Systems 1999 - 2000
Danaher - Jacobs Vehicle Systems 1996 - 1999
Skills
Insurance, Compliance, System Conversion, SDLC, Business Process..., Business Requirements, Requirements Gathering, Change Management, Lean Manufacturing, Six Sigma, Service Level Agreements, Business Analysis, Business Architecture, Team Leadership, Strategy Implementation, Project Management, Program Management, Management, Operations Management, Leadership, Business Technology..., Project Planning, Business Process..., Vendor Management, Coaching, User Acceptance Testing, PMO, Training, Agile Methodologies
Education
Bay Path College
MS, Communications and Information Management
Blackburn College
BA, English and Communications
MassMutual Financial Group (Internal Training)
Six Sigma Green Belt
San Jose State University
Certificate, Marketing Communications
Medical Risk Managers, Inc. October 2008 - Present
MassMutual Financial Group August 2005 - March 2008
Cigna October 1995 - April 2004
Skills
Financial Accounting, QuickBooks, Microsoft Excel, Microsoft Access, Microsoft Office
Education
Bay Path College
Bachelor of Science (B.S.), Accounting and Business/Management, GPA 3.92
Beachbody May 2015 - Present
MRC September 2010 - Present
African Community Education October 2012 - September 2014
MassMutual Financial Group November 2009 - August 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, Case Managment, Teaching, Public Speaking, Oral & Written..., Interpersonal Skill, Life Insurance, Team Building, Data Analysis
Education
Bay Path University 2012 — 2014
Master of Science (MS), Developmental and Child Psychology
State University of New York College at Fredonia 2005 — 2009
Bachelor of Arts (B.A.), Psychology
ISO New England May 2015 - Present
MassMutual Financial Group February 2013 - May 2015
MassMutual Financial Group June 2011 - February 2013
MassMutual February 2008 - June 2011
MassMutual April 2006 - February 2008
MassMutual Financial Group February 2004 - April 2006
Skills
Process Improvement, Software Documentation, Change Management, Training, Six Sigma, Business Process..., Leadership, Cross-functional Team..., Technical Writing, Management, Coaching, Data Analysis, Strategy, Business Process, Analysis, Risk Management, Instructional Design, Organizational..., Budgets, Capacity Planning, Lean Management, SQL, PL/SQL
Education
Bay Path College 2011 — 2012
Masters of Science, Communication Information Management
Bay Path University 2007 — 2008
Masters in Business Administration, Entrepreneurial Thinking and Innovative Practices
Colby-Sawyer College 2000 — 2003
Bachelor of Science, Sport Management and Business Administration
MassMutual Financial Group February 2015 - Present
MassMutual Financial Group September 2000 - Present
Skills
Mutual Funds, Financial Services, Vendor Management, Process Improvement, Business Analysis, Insurance, Series 7, Securities, Investments, Series 24, FINRA
Education
Bay Path University 2002 — 2004
Bachelor's Degree, Business Administration and Management, General
Bay Path University
Bachelor of Science in Business Administration
Health New England February 2015 - Present
Lincoln Financial Group April 2014 - February 2015
Holly Springs Elementary PTA August 2011 - August 2012
MyBrand Rx November 2010 - March 2011
Bay Path College April 2010 - October 2010
Bay Path College 2008 - 2010
MassMutual Financial Group 2008 - May 2009
MassMutual Financial Group 2006 - 2008
MassMutual Financial Group 2001 - 2006
Value Mail (Tribune) 2000 - 2001
Skills
Strategic Planning, Vendor Management, Project Management, Business Development, CRM, Marketing, Team Building, Management, Competitive Analysis, Leadership, Social Media, Training, Direct Marketing, Process Improvement
Education
Bay Path University 2005 — 2009
BS, Business
MassMutual Financial Group July 2013 - Present
MassMutual Financial Group - Enfield, CT Campus October 2008 - July 2013
Voya Financial (formerly ING Financial) November 2006 - October 2008
MassMutual Financial Group February 2004 - November 2006
Skills
401k, Retirement, Customer Service, Mutual Funds, Retirement Planning, Insurance, Investments, Securities, Business Analysis, Client Liaison, Manage Client..., Series 6, Financial Planners, Relationship Management, Pensions, Employee Benefits, Investment Strategies, Employee Engagement, Asset Management, Employee Relations, Employee Management, Leadership, PHR, Financial Services, Human Resources
Education
Bay Path University 2009 — 2012
Master of Business Administration (MBA), Entrepreneurial Thinking and Innovative Practices, Career GPA 3.55
Western New England College 2004 — 2008
Bachelor of Science (BS), Business Administration, Management and Operations, Cum Laude
University of Massachusetts Amherst February 2013 - Present
CWP Fitness dba Anytime Fitness, Agawam January 2006 - Present
USI Consulting Group January 2008 - February 2013
Investment Advisory Services October 2006 - March 2008
MassMutual Financial Group January 2001 - October 2006
MassMutual Financial Services January 2001 - October 2006
Skills
Employee Benefits, Insurance, Call Centers, Leadership, Investments, Sales, Mutual Funds, Marketing, Process Improvement, Management, Budgets, Strategic Planning, 401k
Education
Bay Path College 2004 — 2006
Bachelor of Science, Business
PeoplesBank 2013 - Present
Ondrick Natural Earth April 2011 - May 2013
MassMutual Financial Group 2006 - 2009
Northeast Utilities 2000 - 2006
Skills
Marketing Strategy, Strategic Planning, Web Content, Leadership Development, Project Management, Social Media Marketing, Sales, Budgets, Marketing, Accounting, Microsoft Excel, Team Building, New Business Development, Event Planning, Leadership, Microsoft Office, Sales Management, Invoicing, Negotiation, Customer Service, Purchasing, Contract Negotiation, Social Media, Product Development, Business Strategy, PowerPoint, Change Management, Inventory Management, Internet Banking, Internet Services, Online Marketing, Photoshop, Web Analytics, Google Analytics, Vendor Management, Content Marketing, Adobe Creative Suite, Outlook, Teamwork, Market Research, HTML, Banking, Event Management, Email Marketing, Public Relations, SEO, Analytics, Web Content Management, Online Advertising, Google Adwords
Education
Bay Path University 2015 — 2018
Master of Business Administration (MBA), Entrepreneurial Practices and Innovative Thinking
Bay Path University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Executive Business Management
Lou Tice School of Leadership 2001 — 2001
Certificate of Leadership, 4 Week Leadership Training
MassMutual Financial Group July 2014 - Present
MassMutual Financial Group November 2012 - July 2014
MassMutual Financial Group October 2011 - November 2012
Holyoke Credit Union February 2008 - September 2011
Skills
Investments, Customer Service, Strategic Financial..., Retirement Planning, Financial Analysis, Mutual Funds, Portfolio Management, Retirement, Banking, Call Centers, Team Building, Microsoft Office, 401k, Loans, Credit, IRAs, Finance, Financial Services, Retail Banking, Series 6
Education
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2011
Management
Holyoke Community College 2007 — 2009
Associate's, Business Administration
Bay Path College
Master of Business Administration (M.B.A.), Entrepreneurial Thinking and Innovative Practices
MassMutual Financial Group April 2014 - Present
MassMutual Financial Group September 2013 - April 2014
MassMutual Financial Group June 2012 - September 2013
MassMutual Financial Group September 2011 - June 2012
Skills
Customer Service, Customer Oriented, Team Leadership, Leadership Development, Call Centers, Cross-functional Team..., Employee Training, Leadership, Risk Management, Analysis, Program Management
Education
Bay Path College 2011 — 2013
Master's degree, Communication and Information Management
Westfield State College 2003 — 2007
Bachelor of Arts (B.A.), Communication and Political Science
MassMutual Financial Group May 2015 - Present
In White- Springfield April 2014 - May 2015
Bancroft Bridals March 2011 - April 2014
Bancroft Bridals October 2009 - March 2011
Bancroft Bridals May 2004 - October 2009
Wet Seal June 2001 - May 2004
Wet Seal, Inc August 2000 - June 2001
Skills
Recruiting, Interviews, Project Planning, Weddings, Parties, Payroll, Retail, Bridal Showers, Event Planning, Marketing, Hiring, Social Media, Event Management, Customer Satisfaction, Social Media Marketing, Hotels, Leadership, Time Management, Advertising, Team Building, Public Speaking, Store Management, Fashion, Retail Sales, Apparel, Styling
Education
Bay Path University 2001 — 2004
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Holyoke Community College
Associate's degree, Retail Management
BJ's Wholesale Club May 2014 - August 2015
Smith & Wesson November 2012 - April 2014
MassMutual Financial Group July 2008 - November 2012
CIGNA October 2006 - July 2008
CIGNA April 2005 - September 2006
CIGNA May 2003 - April 2005
CIGNA June 2000 - April 2003
Gentiva Health Services June 1999 - June 2000
Kaiser Permanente February 1998 - June 1999
Skills
SAP, SAP R/3, Security, Audit, Compliance, Documentation, Testing, Project Implementation, Risk, IT Audit, SAP Netweaver, ERP, SAP BW, SAP HR, Risk Mitigation, Internal Audit, Application Security, Access, Customer Relations, Identity Management, Analysis, SAP Portal, SOX, SAP Authorisations, SAP SRM, SAS70, Segregation of Duties, Sarbanes-Oxley Act, Risk Management, Software Documentation, Paranormal, Audio Editing, Mentoring, Proposal Writing, Underwriting, Account Reconciliation, Medical Terminology, Health Insurance, SAP ERP, Process Improvement, Enterprise Risk..., Business Process, SAP Implementation, Information Security, Sarbanes-Oxley, Troubleshooting, Requirements Gathering, Customer Service, Governance, SAP Security...
Education
Bay Path College
Masters, Communications and Information Management
Bay Path College 2004 — 2007
Bachelors, Business Management
MassMutual Financial Group July 2014 - Present
MassMutual Financial Group September 2013 - July 2014
MassMutual Financial Group May 2012 - August 2013
Hartford Life Insurance Company May 2008 - April 2012
The Hartford October 2008 - May 2011
The Hartford June 2006 - October 2008
The Hartford September 2000 - December 2001
The Hartford April 1999 - September 2000
Arbour Ponds Apartment Homes February 1998 - October 1998
Skills
Project Management, Fixed Annuities, SDLC, Insurance, PMP, Waterfall, Project Portfolio..., Process Improvement, Business Process, Program Management, Leadership, Financial Services, Strategy, Cross-functional Team..., Risk Management, Management
Education
Bay Path University
Bachelor of Science, Executive Business Management
The George Washington University
Master's Certificate, Project Management
United States Department of Defense First SergeantUnited States Air ForceJune 2010 - Present
United States Air Force January 1996 - Present
Air Force Association 2010 - 2014
MassMutual Financial Group September 1989 - May 2000
Skills
Human Resources, DoD, Microsoft Word, Security Clearance, PowerPoint, Military Operations, Customer Service, Air Force, Microsoft Office, Microsoft Excel, Military, Intelligence Analysis, Analysis, Leadership, Defense, Government, Supervisory Skills, Government Contracting, Leadership Development, Military Experience, Contract Management, Organizational..., Team Building, Process Improvement, Command, Logistics, National Security, Team Leadership
Education
Columbia Southern University
Master's Degree, M.S. Emergency Services Management
Columbia Southern University 2013 — 2014
Bachelor's Degree, Criminal Justice/Law Enforcement Administration, 3.75
Community College of the Air Force 2010 — 2014
Associate's Degree, Human Resources Management and Services
Colorado Technical University 2010 — 2011
Criminal Justice/Human Relations, Legal Research and Advanced Professional Studies, 4.0
Community College of the Air Force 2007 — 2010
Associate of Science (A.S.), Aviation/Airway Management and Operations
Westfield State College
Education
Bay Path College
Associate's degree, Legal Assistant/Paralegal
South Hadley High School
MassMutual Financial Group January 2015 - Present
Lia Auto Group April 2011 - January 2015
Skills
Marketing Communications, Telecommunications, Sales Enablement, Sales, Customer Service, Market Research, Management, Marketing, Teamwork, Public Speaking, Event Planning
Education
Bay Path College 2009 — 2013
Bachelor of Science in Business, Business Management
MassMutual Financial Group August 2015 - Present
Gap Inc. August 2010 - Present
MassMutual Financial Group May 2010 - August 2015
MassMutual Financial Group June 2006 - May 2010
Six Flags New England March 2004 - October 2007
Skills
Management, Internal Communications, Software Documentation, Analysis, Technical Writing, Six Sigma, Sales, Research, Customer Service, Communication, Strategic Communications, Project Management, Strategic Planning, Insurance, Microsoft Office, Change Management, Marketing, Process Improvement
Education
Bay Path University 2010 — 2012
Masters, Communication and Information Management
Bay Path University 2007 — 2009
MBA, Business Adminstration
Western New England College 2004 — 2006
Bachelor of Science, Business Administration; Marketing
MassMutual Financial Group January 2014 - Present
MassMutual Financial Group April 2007 - December 2013
The Hartford September 2005 - April 2007
Skills
Training, Insurance, Project Management, Human Resources, Leadership, Outlook
Education
Bay Path College 2007 — 2011
Bachelor's of Science, Business Administration and Management, General
Bay Path University 2007 — 2011
B.S., Executive Management
MassMutual Financial Group September 2008 - Present
Mass Mutual Insurance September 2008 - Present
YMCA of GREATER June 2006 - September 2008
KFORCE PROFESSIONAL STAFFING September 2004 - June 2006
CB Richard Ellis March 2000 - September 2004
Skills
Accounting, Accounts Payable, Financial Reporting, SOX, Excel, General Ledger, Word, Outlook, Payroll, Cash, Financial Analysis, Compliance, Insurance, Customer Service
Education
Bay Path University 2005 — 2008
2008, Business Executive Management
Bay Path University 2005 — 2008
business
Bay Path University
BACHELOR OF SCIENCE 2008
National Life Group January 2012 - Present
MassMutual Financial Group July 2006 - January 2012
The Hartford April 1976 - July 2006
Education
Bay Path University
NAI Plotkin November 2014 - Present
Parker & O'Grady, Attorneys At Law June 2012 - Present
MassMutual Financial Group April 2010 - June 2012
United Bank May 2008 - April 2010
Skills
Oral & Written..., Close Attention to..., Interpersonal Skill, Organization, Organization &..., Priority Management, Customer Service, Multitasking Skills, Scheduling Management, Time Management, Paralegals, Telephone Skills
Education
Western New England College School of Law 2014 — 2018
Juris Doctor (J.D.), Law
Bay Path College 2011 — 2012
Certificate of Advanced Paralegal Studies, Legal Assistant/Paralegal, 3.76/4.0
Westfield State College 2006 — 2010
Bachelor's Degree, Criminal Justice/Police Science, Psychology, 3.3/4.0
MassMutual Financial Group September 2014 - June 2015
Pearson Education 2010 - 2014
Pearson North America 2006 - 2010
Pearson North America 2005 - 2006
Pearson North America 2003 - 2005
Everett’s Kansas City Steak House 1999 - 2002
Skills
Instructional Design, Adept at creating..., Proven ability to plan,..., Dynamic team leader and..., Sound judgement, Result Oriented, Hands-on Problem Solver, Analytical Skills, Oral & Written..., Outstanding..., Sound, Recruiting, Strategic Communications, Staff Development, Email Marketing, Lead Generation, Project Management, Leadership, Communication
Education
Bay Path University
Master of Science, Communications and Information Management
University of Missouri-Kansas City
Bachelor of Arts, Communications
MassMutual Financial Group July 2014 - Present
The Tasty Tomato August 2013 - Present
Pioneer Tool Supply February 2011 - July 2014
Aidells Sausage Company 2010 - October 2012
Uno Chicago Grill October 2009 - February 2011
McCaffrey's Public House November 2007 - October 2009
The Republican October 2006 - March 2008
Skills
Microsoft Excel, Microsoft Word, Outlook, Internet Explorer, Customer Service, Microsoft Office, PowerPoint, Event Planning, Accounting, English, Sales, Data Entry, Purchasing, Windows, Inventory Management, Time Management, Management, Leadership, Public Speaking, Social Media, Account Management, Research
Education
Bay Path University 2012 — 2014
Master of Business Administration (MBA), Entrepreneurial Thinking and Innovative Practices
Bay Path College 2011 — 2013
Master of Science (MS), Communication and Information Management
University of Rhode Island 2001 — 2005
BA, English, Film
Pioneer Valley Christian School 2000 — 2001
Cathedral High School 1997 — 2000
Health New England November 2007 - Present
Charter Communications 2005 - 2007
MassMutual Financial Group 2003 - 2004
Skills
Customer Service, Health Insurance, Insurance, Call Centers, Bilingual-English/Spanis..., Medicare, Medicaid, Process Improvement, Customer Satisfaction, Sales, Technical Support, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Access, Data Analysis
Education
Bay Path College
Some College, Business Administration and Management, General
Chicopee High School 1996 — 2000
High School, General Studies
MassMutual Financial Group April 2007 - Present
Crevier & Ryan, LLP May 2004 - April 2007
Skills
Corporate Law, Litigation Management, Legal Writing, Securities Regulation, Legal Research, Litigation
Education
Bay Path College 2000 — 2004
Bachelor of Science (BS), Legal Studies
MassMutual Financial Group June 2014 - Present
Laird Plastics May 2013 - June 2014
MassMutual Financial Group September 2012 - May 2013
The Hartford May 2011 - September 2012
The Hartford April 2010 - April 2011
The Hartford March 2008 - April 2010
Skills
Customer Service, Microsoft Office, Phone Skills, Benefits Administration, 403 b, 457 Plans, Insurance, Call Centers, Outlook, Access, Microsoft Excel, Time Management, Microsoft Word, Software Documentation, Training, Process Improvement, Lotus Notes, QuickBooks, 401k, Employee Benefits, Supervisory Skills, Change Management, Customer Retention, Performance Management
Education
Bay Path College 2007 — 2009
Liberal Arts, Business Administration and Management, General
University of Connecticut
Opera Performance, Music Pedagogy
Baystate Health November 2012 - Present
BayState Health May 2012 - November 2012
MassMutual Financial Group April 2011 - February 2012
The Hartford Insurance Company 2003 - 2008
Ames Distribution Center 2000 - 2002
Skills
Succession Planning, Deferred Compensation, Talent Acquisition, Insurance, Employee Relations, Talent Management, PeopleSoft, Recruiting, HRIS, Financial Services, Technical Recruiting, Human Resources, Organizational..., Employee Engagement, Sourcing, Employee Benefits
Education
Bay Path College 1998 — 2003
BA, Legal Studies
Mount Ida College 1996 — 1998
Associate of Science, Paralegal
CC's Paparazzi $5.00 Jewelry and Accessories November 2012 - Present
MassMutual Financial Group September 2000 - September 2013
MassMutual Financial Group March 2005 - February 2012
MassMutual Financial Group November 2007 - December 2008
MassMutual Financial Group September 2000 - March 2005
Skills
Customer Service, Microsoft Office, Universal Life, Outlook, Word, PowerPoint, Excel, Call Center, Problem Solving, Insurance, Research, Customer Satisfaction, Mentoring, Data Entry, Coaching, Teamwork, Microsoft Word, Event Planning, Call Centers, Public Speaking, Microsoft Excel, Software Documentation, Time Management
Education
Bay Path College 2012 — 2014
Strategic Fundraising and Philanthropy
Bay Path College 2011 — 2012
Bachelor's of Science, Business Administration and Management, General
Bay Path University 2010 — 2011
Associate of Science, Business
High School of Commerce 1992 — 1995
Diplmoma, Business Administration and Management, General
MassMutual Financial Group January 2013 - Present
The Hartford March 2010 - January 2013
The Hartford March 2010 - July 2012
Bright Horizons February 2007 - March 2010
Skills
Retirement, 401k, Retirement Planning, Mutual Funds, Investments, Financial Services, Insurance, Relationship Management, Customer Service
Education
Bay Path College 2013 — 2015
Masters Degree, Communication and Information Management
Bay Path College 2011 — 2012
Bachelors, Communication and Information Management
MassMutual Financial Group October 2007 - Present
MassMutual Financial Group October 2007 - January 2011
Innovation Ads September 2005 - October 2007
Cambridge Credit Management January 2003 - August 2005
Hamilton Sundstrand January 1998 - May 2003
Skills
CRM, Lead Generation, Training, Management, Marketing, Sales, Project Management, Strategic Planning, Sales Management, Analysis, Customer Service, Call Centers, Databases, Salesforce.com, Social Media Marketing, Vendor Management, Marketing Strategy, Customer Retention, Leadership, Online Marketing, Integrated Marketing
Education
Bay Path College 2008 — 2013
M.S., Communication Information Management Systems
Westfield State University 1999 — 2003
B.S., Marketing
Human Factors International
Website Design and Usability Certification
MassMutual Financial Group January 2009 - Present
MassMutual Financial Group 2001 - Present
Skills
Insurance, Financial Services, Investments, Mutual Funds, Retirement Planning, Wealth Management, Retirement, Series 7, Strategic Financial..., Securities, Risk Management, Portfolio Management, Series 63
Education
Bay Path College 1996 — 2000
Associate's degree, Business Administration and Management, General
Enrico Fermi High School
John Hancock Financial Services October 2011 - Present
MassMutual Financial Group December 2005 - October 2011
MassMutual September 2003 - December 2005
MassMutual July 2002 - September 2003
Morgan Stanley October 1998 - June 2002
Skills
Retirement, Pensions, Life Insurance, Defined Contribution, Leadership, Training, Management, Marketing, Sales, New Business Development, Mutual Funds, Financial Services, Insurance, Employee Benefits, Investments, 401k, Strategic Financial..., Retirement Planning, Customer Service, Process Improvement, Wealth Management, Relationship Management, Business, Wealth Management..., Defined Benefit, Series 7, ERISA, Series 6, Financial Planning
Education
Bay Path College 2009 — 2012
Masters, Communications and Information Technology
College of Our Lady of the Elms 2000 — 2004
Bachelor of Science, Business Management
MassMutual Financial Group March 2015 - Present
MassMutual Financial Group October 2012 - Present
ESPN February 2004 - October 2012
ESPN January 2000 - February 2004
Skills
Event Management, Public Speaking, Microsoft Office, Customer Service, Coordinating Events, Phone Skills, Administrative Support, New Hire Orientation, Administrative..., Telephone Skills, New Hire Orientations, Event Planning, Office Management, Social Networking, Training, Facebook, Editing, Time Management, Interviews, Office Administration, Human Resources, Social Media, Leadership
Education
Bay Path College
HR Management/Small Business
Tunxis Community College 2006 — 2007
MassMutual Financial Group November 2008 - Present
MML Investors Services, LLC November 2005 - November 2008
OnCore Manufacturing Services, LLC 2003 - 2005
Skills
Compliance, Securities Regulation, CLU, Risk Management, FINRA, Training, Management, Leadership, Securities, Series 6, Series 24, Series 7, Strategic Planning, Six Sigma, Series 63, Investments, Financial Services, Mutual Funds, Advertising Research, Online Advertising, Social Media Advertising
Education
The American College 2010 — 2012
CLU, ChFC, ChSNC
Bay Path College 2007 — 2009
Master of Arts (M.A.), Communications
Bay Path College 2006 — 2008
Master's degree, Communications and Information Management
Agawam High School
MassMutual Financial Group February 2015 - Present
Law Firm of Bendett & McHugh October 2014 - February 2015
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Time Management, Teamwork, Research, Customer Service, Legal Research, Leadership, Fundraising
Education
Bay Path College 2010 — 2014
Bachelor of Science (B.S.), Legal Studies, General
Bay Path University
Masters in Cybersecurity Management, Digital Forensics
MassMutual Financial Group July 2000 - Present
Adecco Staffing November 1999 - June 2000
Bach Towing April 1994 - October 1999
Skills
Bilingual-English/Spanis..., Customer Service, Microsoft Excel, E-Learning, Interviews, Internal Communications, Microsoft Office, Project Management, PowerPoint, Quality Assurance, Research, Translation, Process Improvement, Training, Leadership, SharePoint, Insurance, Problem Solving
Education
Bay Path College 2012 — 2013
Bachelor's Degree, Leadership and Organizational Studies
MassMutual Financial Group June 2008 - Present
Aunties Cupcakes 2008 - Present
MassMutual Financial Group May 2002 - June 2008
Home & Community Health Services, Inc September 1998 - May 2002
Skills
Customer Service, Word, Excel, PowerPoint, SharePoint, Visio, Corporate Communications, Internal Communications, Project Planning, Project Coordination, Business Readiness, Training & Development, Business Documentation, Customer Satisfaction, Scheduling, Medical Records, General Office Duties, Inventory Management, Team Management, Technical Reports, SDLC, Process Improvement, Fundraising, Public Speaking, Call Centers, Risk Management, System Administration, Leadership Development, Vendor Management, Change Management, Training, Insurance, Leadership, Microsoft Excel
Education
Bay Path College 2012 — 2014
Master of Business Administration (M.B.A.), Entrepreneurial Thinking and Innovative Practices
Bay Path College 2000 — 2012
Bachelor of Arts, Liberal Studies
MassMutual Financial Group June 2012 - Present
MassMutual Financial Group January 2010 - May 2012
MassMutual Financial Group November 2008 - January 2010
Wild Enterprises, Inc. January 2008 - December 2008
Baroco Corporation January 2001 - January 2008
Skills
Financial Services, Business Analysis, Strategy, Process Improvement, Investments, Insurance, Mutual Funds, Requirements Gathering, Visio, Business Requirements, Program Management, SharePoint, Requirements Analysis, Analysis, Software Documentation, SDLC, Risk Management, Leadership, Business Process..., Project Portfolio..., Business Process, Business Intelligence, User Acceptance Testing, Securities, Life Insurance, Series 7, Project Management, Series 24, Relationship Management, Microsoft Office, FINRA
Education
Bay Path University 2006 — 2007
Master of Business Administration (M.B.A.), Entrepreneurial Thinking and Innovative Practices
Bay Path University 2004 — 2006
Bachelor of Science (B.S.), Business Administration
MassMutual Financial Group March 2015 - Present
MassMutual Financial Group July 2011 - March 2015
MassMutual November 2008 - July 2011
MassMutual Financial Group February 2006 - November 2008
MassMutual Financial Group January 2003 - February 2006
Skills
Recruiting, Talent Acquisition, Talent Management, Human Resources, Onboarding, Applicant Tracking..., Insurance, Process Improvement, Vendor Management, Financial Services, HRIS, SDLC, Management, Call Centers, Customer Service, Leadership
Education
Bay Path University 1997 — 2006
Bachelor's, Business/Executive Management
MassMutual Financial Group November 2007 - Present
Avon January 1999 - Present
MassMutual Financial Group October 1994 - November 2007
MassMutual Financial Group July 1990 - October 1994
Ahrens, Fuller, St John & Vincent, Inc. July 1987 - June 1990
Skills
Reinsurance, Microsoft Word, Telephone Skills, Insurance, Microsoft Excel, Risk Management, Outlook, SharePoint, ALMI, ACSR, Life Insurance, Microsoft Office
Education
Bay Path College 1988 — 1990
AS, Legal Secretary
Enfield High School 1984 — 1988
Cigna March 2015 - Present
Cigna March 2014 - March 2015
Cigna May 2012 - March 2014
Kellner Consulting, LLC December 2010 - May 2012
MassMutual Financial Group January 2006 - December 2010
Other Professional Experience September 1997 - January 2006
Skills
Strategic Planning, Creative Strategy, Marketing Strategy, Marketing..., Creative Direction, Creative Writing, Research, Budget, Marketing, Strategic Hiring, Program Management, Process Improvement, Event Management, Target Marketing, Marketing Communications, Social Media Marketing, SEM, SEO, Web Development, Web Project Management, Video Production, Viral Marketing, Cross Selling, Customer Acquisition, Customer Retention, Segmentation, Entrepreneurship, Leadership, Strategy, Small Business, Digital Media, Online Marketing, Management, Email Marketing, Business Development, Multi-channel Marketing, Integrated Marketing, Brand Development, Direct Marketing, Digital Marketing, Lead Generation, Online Advertising, Advertising, Interactive Marketing, Direct Mail, Mobile Marketing
Education
Bay Path College 2005 — 2008
B.S., Business - Executive Management
The Neighborhood Playhouse School of Theater 1994 — 1996
Certification in Meisner Technique, Theater
Bay Path College 1992 — 1994
A.A., Arts and Science
Cathedral High School
MassMutual Financial Group October 2014 - Present
MassMutual Financial Group November 2010 - Present
GAP Inc October 2008 - February 2011
Women's Health Care July 2010 - November 2010
HAP Inc June 2007 - January 2010
Genesis Health Care January 2008 - May 2008
Genesis Health Care May 2002 - May 2008
Genesis Health Care May 2002 - May 2008
Hampden County Physician Associates LLC May 2006 - January 2008
Mapletree Industrial Center January 1999 - January 2002
Skills
Customer Service, Microsoft Office, Inventory Management, Billing, Word, PowerPoint, Excel, Customer Relations, Research, Data Entry, Outlook, Public Speaking, Writing, Access, Cpr Certified, Teamwork, Problem Solving, Documentation, Insurance, Scheduling, Time Management, Spanish, Negotiation, Coaching, Windows, Customer Satisfaction, Microsoft Word, Microsoft Excel, Administrative..., Sales, Management, Call Centers, Telephone Skills, Office Management, Team Building, Team Leadership, Social Networking, Training, Process Improvement, Retail, Leadership Development, Workshop Facilitation, SharePoint, Teaching, Series 7, Finance, Series 63, Healthcare, Software Documentation, Leadership
Education
Bay Path College 2011 — 2014
Bachelor of Science, Education and Instructional Design
Tantasqua Regional High School
Diploma, Nurse Assistant
MassMutual Financial Group October 2005 - Present
Travelers Life & Annuity October 1986 - October 2005
Skills
Account Reconciliation, Invoicing, Business Requirements, Process Improvement, Business Analysis, Vendor Management, Program Management, Requirements Gathering, Project Management, PMP, User Acceptance Testing, Insurance, Reinsurance, Microsoft Office, Process Optimization, Procedure Manuals, Customer Service, Management
Education
Bay Path College 2012 — 2015
BS Business Administration, Junior
Emmanuel College 1982 — 1984
Music Therapy/Therapist
MassMutual Financial Group March 2001 - Present
MassMutual Financial Group January 2012 - December 2013
MML Investors Services, Inc. 2001 - 2007
Merrill Lynch Financial Services 1988 - 2000
Skills
Instructional Design, Leadership Development, Training, Needs Analysis, Technical Writing, Project Management, Diversity Training, Coaching, Mentoring, Event Planning, Workshop Facilitation, Communication, Change Catalyst, Performance Consulting
Education
Bay Path University
Bachelors of Science Degree in Business, Focus in Executive Management and Psychology
City of Chicopee January 2014 - Present
H&R Block November 2012 - June 2013
Babson Capital Management 1987 - 2011
MassMutual Financial Group 1987 - 2011
Skills
Bloomberg Data License, Bloomberg Software, Bloomberg Terminal, Trade Operations, Commercial Paper Trader, Fund Accounting, Real Estate Accounting, Collateral Management, Microsoft Office, Project Management, Derivatives, Fixed Income, LOMA 280, Business Process..., Data Management, Experienced Business..., Internal Audit, Municipal Hospital..., Eagle PACE, Golden Source, Skyline, Financial Analysis, Tax Preparation, Income Tax, Tax Returns, Portfolio Management, Bloomberg, Securities, Accounting, Financial Reporting, Asset Management, Financial Accounting, Hedge Funds, Equities, Real Estate, Investments, Management
Education
Holyoke Community College
Associate Science Accounting, Accounting
Holyoke Community College
Associate Science Accounting, Accounting
Bay Path University
MassMutual Financial Group June 2006 - Present
MassMutual Financial Group 2003 - 2007
MassMutual Financial Group 2000 - 2003
MassMutual Financial Group 1999 - 2000
Skills
Social Media, PowerPoint, Customer Relations, Word, Marketing Communications, Microsoft Office, Social Media Marketing, Editing, Online Marketing, Email Marketing, HTML, Content Management, Dreamweaver, Outlook, Customer Service, Customer Satisfaction, Silverpop Engage, Sitecore, Vignette
Education
Bay Path College 1996 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
Minnechaug Regional High School
Massmutual Life Insurance Company July 2010 - Present
MassMutual Financial Group November 1994 - June 2010
Skills
SDLC, Visio, Business Requirements, SharePoint, Vendor Management, Business Analysis, Software Documentation, Windows Server, Requirements Gathering, Resource Management, Disaster Recovery, Systems Analysis, Process Improvement, Project Portfolio..., Business Process..., Requirements Analysis, ITIL
Education
Sienna College, Loudonville, NY 1986 — 1988
Bay Path College 1983 — 1985
Hoosac Valley High School, Adams, MA 1979 — 1983
High School Graduate
MassMutual Financial Group Manager, Abandoned Property Research TeamMassMutual Financial GroupMarch 2013 - February 2014
MassMutual Financial Group May 2008 - March 2013
ACE Group 2007 - 2008
Skills
Underwriting, Insurance
Education
Bay Path College 2008 — 2011
MBA
Bryant University 2003 — 2007
BSBA
The American College
Registered Health Underwriter - Designation
MassMutual Financial Group July 2014 - Present
MassMutual Financial Group March 2013 - July 2014
MassMutual January 2006 - March 2013
MassMutual January 2007 - January 2009
MassMutual January 2006 - January 2007
UnitedHealth Group February 2005 - February 2006
Health Direct/DirectDME February 2003 - November 2004
Wellpoint Health Networks August 1996 - September 2003
Skills
Instructional Design, Process Improvement, Visio, Insurance, Change Management, SDLC, Disability Insurance, Business Analysis, Requirements Gathering, Business Requirements, Business Process..., SharePoint, Software Documentation, Employee Benefits, Vendor Management, Customer Service, Project Management, Coaching, Six Sigma, Needs Analysis, Leadership, Risk Management
Education
Bay Path University
BS, Business/Executive Management
Schneider Electric January 2013 - September 2015
Good Shepherd Lutheran Preschool October 2008 - May 2012
Westborough Area Jewish Community Center October 2003 - December 2007
The Pampered Chef February 2000 - May 2003
MassMutual Financial Group December 1998 - April 2000
MassMutual Financial Group March 1995 - December 1998
MassMutual Financial Group January 1992 - March 1995
MassMutual Financial Group January 1990 - January 1992
Russell's 60 Minute Photo June 1988 - January 1990
Russell’s 60 Minute Photo, Inc June 1988 - January 1990
Skills
Training, Cross-functional Team..., Customer Service, Leadership, Marketing, Product Management, Sales Management, Business Development, Customer Satisfaction, Microsoft Office, New Business Development, Sales, Salesforce.com, Time Management
Education
Massachusetts College of Liberal Arts 1985 — 1988
Bachelor of Science, Business Administration; Management and Marketing
Bay Path University 1983 — 1985
Associate of Science, Travel Administration
Quinsigamond Community College
Class on Child Growth and Development
MassMutual Financial Group February 2010 - Present
MeadWestvaco February 2008 - February 2009
The Hartford September 2003 - February 2008
The Hartford Insurance Company September 2003 - July 2007
Education
Bay Path University 1998 — 2003
Mount Ida College 1996 — 1998
MassMutual Financial Group April 2014 - Present
MassMutual April 2001 - March 2014
AMPAD Corporation 1986 - 2000
Skills
Administrative..., Microsoft Excel, Outlook, Customer Service, Microsoft Word, Travel Arrangements, PowerPoint, Budgets, Insurance, Visio, System Administration, Recruiting, Office Management, Leadership, Executive Support, Research, Human Resources, Training, Data Analysis, Microsoft Office, Software Documentation, Administration, Access, Process Improvement, Administrative...
Education
Bay Path University 1970 — 1972
MassMutual Financial Group June 2011 - Present
MassMutual Financial Group April 2006 - June 2011
MassMutual February 2004 - February 2006
Skills
Internal Communications, Marketing Communications, Newsletters, Strategic Communications, Corporate Communications, Email Marketing, Customer Service, Content Management, Marketing, Public Relations, Editing, Project Management, Social Media Marketing, Change Management, Microsoft Office, Software Documentation, Social Media, Social Networking, Event Planning, Press Releases, Call Centers, Customer Relations, Documentation, Call Center, Continuous Improvement, Technical Writing, Fixed Annuities, Variable Annuities, Retirement Planning, Retirement Savings, Qualified Retirement..., Internal & External..., Meeting Planning, Employee Engagement, Newsletter Production, Executive..., Insurance, Process Improvement, Financial Services
Education
Bay Path College 2010 — 2013
MBA, Entrepreneurial Thinking & Innovative Practices
Central Connecticut State University 2000 — 2003
BS, Business Management and Organization
MassMutual Financial Group 2012 - Present
Skills
Business Analysis, Business Requirements, Visio
Education
Bay Path College 2004 — 2006
Bachelor's degree, Business Administration and Management, General
Barclays 2006 - Present
MassMutual Financial Group 2003 - 2005
MassMutual Financial Group 2003 - 2005
Skills
Marketing Strategy, Asset Management, Marketing, Strategic Partnerships, Integrated Marketing, Management, Event Management, New Business Development, Direct Marketing, Risk Management, Business Development, Financial Services, Bloomberg, Event Planning, Project Management, Customer Service, Leadership, Vendor Management, Strategic Planning, Budgets, Marketing Communications, Meeting Planning, Account Management, Contract Negotiation, Email Marketing, Business Strategy, Strategy, Program Management
Education
Bay Path University 1998 — 2003
MassMutual Financial Group April 2012 - Present
The Mediation and Training Collaborative November 2009 - December 2012
MassMutual Financial Group February 2011 - April 2012
MassMutual 2000 - February 2011
CompaQ June 1998 - October 2000
Digital Equipment Corporation October 1983 - June 1998
Skills
SAP, ERP, Project..., Business Analysis, Process Improvement, Requirements Analysis, Security Awareness, Risk Management, Workshop Facilitation, Data Governance, Business Process..., IT Service Management, Organizational..., Organizational..., Information Security..., Information Security, Vendor Management, SDLC, Requirements Gathering, Access, Visio, Security, Disaster Recovery, Information Technology, Strategy, IT Strategy, Project Planning
Education
Bay Path College 2004 — 2007
Master of Science (MS), Communications & Information Mgmt
Bay Path College 2002 — 2004
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
MassMutual Financial Group May 1998 - Present
MassMutual Financial Group February 1994 - May 1998
MassMutual Financial Group February 1987 - February 1994
Skills
Financial Services, SDLC, Vendor Management, Process Improvement, Business Analysis, Employee Benefits, Leadership, Program Management, Requirements Gathering, Retirement Planning
Education
Bay Path University 1984 — 1999
Bay Path College
Pfizer August 2011 - January 2013
Pfizer November 2007 - August 2011
Pfizer October 2006 - November 2007
MassMutual Financial Group September 2000 - October 2006
Moore North America July 1995 - September 2000
Skills
Leadership, Team Building, Operations Management, Process Improvement, Change Management, Vendor Management, Cross-functional Team..., Management, Sales Operations, Account Management, Project Management, Sourcing, Procurement, Contract Negotiation, Strategic Planning, Marketing, Marketing Strategy, Marketing Communications, Pharmaceutical Industry
Education
Bay Path College 2006 — 2008
Bachelor of Arts (BA), Psychology, Magna Cum Laude
Fisher College 1989 — 1991
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
MassMutual Financial Group March 2015 - Present
MassMutual Financial Group July 2014 - Present
MassMutual Financial Group August 2013 - July 2014
MassMutual Financial Group June 2009 - August 2013
MassMutual Financial Group July 2007 - June 2009
MML Investors Services, Inc. December 2006 - July 2008
NBC-30 August 1998 - October 1999
Little Miss Massachusetts 1984 January 1984 - December 1984
Skills
PowerPoint, HTML, Customer Service, Public Speaking, Microsoft Excel, Marketing Communications, Newsletters, Editing, Marketing, Project Management, Sales, Analysis, Account Management, Insurance, Management, Project Planning, Research, Social Media, Social Media Marketing, Time Management, Training, Leadership, Event Planning, Strategic Communications, Strategic Planning, Microsoft Office, Process Improvement, Investments, Financial Services
Education
Bay Path College 2011 — 2013
MBA, Entrepreneurial Thinking and Innovative Practices
Quinnipiac University 1995 — 1999
BA, Communications
Babson Capital Management May 2014 - Present
MassMutual Financial Group November 2007 - May 2014
Skills
Financial Analysis, Financial Reporting, Fixed Income, Derivatives, Accounting, General Ledger, Investments, Bloomberg, Asset Management, Equities, Account Reconciliation, Strategic Financial..., Financial Accounting, Mutual Funds, Portfolio Management
Education
Bay Path University 2010 — 2011
MS
Bay Path University 2008 — 2010
BA
MassMutual Financial Group 2007 - Present
MassMutual Financial Group 2007 - 2011
MassMutual Financial Group 2003 - 2007
MassMutual Financial Group 2002 - 2003
Skills
FINRA, Series 7, Process Improvement, Cross-functional Team..., Quality Assurance, Analysis, Leadership, Management, Training, Insurance, Financial Services, Business Process, Strategy, Visio
Education
University of Massachusetts, Amherst 2003 — 2008
Bachelors, Business Management
Bay Path University 2000 — 2002
Associate, Management
MassMutual Financial Group March 2015 - Present
Bay Path University July 2014 - February 2015
Bay Path University October 2012 - May 2014
Freelance / Content Writer 2005 - 2012
US Air Force 2006 - 2007
The Pacific Nortthwest Inlander 2003 - 2005
Skills
Editing, Copy Editing, Technical Writing, Content Management, Research, Knowledge Management, Higher Education, Writing, Communication Skills, News Writing, Feature Articles, English grammar, Social Media Marketing, Social Media, Process Improvement, Public Speaking, Assessment Strategies, Academic Administration, Feature Writing, Personality Profiles, Higher Education..., Organizational..., Assessment Tools, Organizational..., Teaching Writing
Education
Bay Path University 2010 — 2012
MS, Communications and Information Management
Long Island University, Global 1997 — 2001
BA, Interdisciplinary Studies / Journalism
MassMutual Financial Group July 2015 - Present
Trend 2000 Real Estate January 2000 - Present
VERTEX, Inc. January 2014 - July 2015
Travelers April 2013 - December 2013
MassMutual Insurance Group June 2008 - April 2013
ING Financial Services June 2004 - June 2008
Travis Mortgage March 2003 - May 2006
Skills
Project Management, Change Management, Business Readiness, Project Planning, Insurance, SharePoint, Team Building, Marketing, Sales, Visio, Customer Service, Budgets, Business Analysis, Business Process..., Cross-functional Team..., Enterprise Software, Leadership, Program Management, Process Improvement, SDLC, Strategy
Education
Bay Path University 2008 — 2010
MBA, Entrepreneurial Studies & Innovative Practices
Central Connecticut State University 2004 — 2008
Business Management
Enfield High School
L-3 KEO July 2008 - Present
MassMutual Financial Group September 2006 - July 2008
MassMutual Financial Group September 2003 - August 2006
Skills
Employee Benefits, Human Resources, Continuous Improvement, Leadership, Manufacturing, Deferred Compensation, Team Building, Process Improvement, Performance Management, Business Process..., Organizational..., Kaizen, Employee Relations, Policy, Talent Management, Management
Education
Bay Path University
Bachelor’s Degree, Organizational Leadership
MassMutual Financial Group January 2015 - Present
MassMutual Financial Group November 2011 - January 2015
MassMutual Financial Group February 2006 - November 2011
Primeamerica Shareholder Services February 2005 - February 2006
Primeamerica Shareholder Services November 2001 - February 2005
Boston Financial Data Services November 1998 - October 2001
WJAR NBC 10 January 1998 - October 1998
Skills
Software Documentation, Quality Assurance, Process Improvement, Training, Management, Data Analysis, Business Analysis, SDLC, Leadership, Business Process..., Public Speaking
Education
Bay Path University 2007 — 2008
MS, Communications and Information Management
University of Rhode Island 1993 — 1998
BA, Communications
Babson Capital Management January 2011 - Present
MassMutual Financial Group August 2009 - December 2010
MassMutual Financial Group November 2008 - May 2009
Skills
Microsoft Word, Presenter, Process Improvement, Insurance, Fixed Annuities, Business Analysis, Project Management, Data Analysis, Customer Service, Leadership, Strategic Financial..., Change Management, Financial Modeling, Investments, Team Leadership, Financial Analysis, Risk Management, Portfolio Management
Education
Creighton University 2009 — 2012
M.S., Securities Analysis, 4.0
Bay Path University 2007 — 2009
MBA, Entrepreneurial Thinking & Innovative Practices
Western New England University 2001 — 2005
B.S., Management
Holyoke Community College 1999 — 2001
Associates, Management
MassMutual Financial Group January 2008 - Present
MassMutual Financial Group August 2005 - December 2007
Education
Bay Path College 2007 — 2008
Bachelor's degree, Business Administration and Management, General
Newfleet Asset Management December 2012 - Present
MassMutual Financial Group October 2010 - December 2012
The Phoenix Companies February 2008 - October 2010
MassMutual Financial Group March 2004 - February 2008
MassMutual Financial Group October 2002 - March 2004
Skills
Training, Management, Leadership, Insurance, Strategy, Mutual Funds, Policy, Retirement, 401k, Investments, Time Management, Sales, Administration, Risk Management, New Business Development, Fixed Annuities
Education
Bay Path University 2003 — 2015
Bachelor’s Degree, Accounting
Citigroup January 2013 - Present
Citigroup April 2011 - December 2012
BlackRock, Inc. 2010 - April 2011
MassMutual Financial Group 2008 - 2009
MassMutual Financial Group 2007 - 2008
MassMutual Financial Group 2003 - 2007
MassMutual Financial Group 1998 - 2003
Law Offices of Sharon K. Horne 1991 - 1997
Mason, Drew & Mersereau, P.C. 1986 - 1991
Skills
Cross-functional Team..., Process Improvement, Vendor Management, Contract Negotiation, Risk Management, Procurement, Strategic Planning, Management, Sourcing, Program Management
Education
Boston University School of Law 1984 — 1986
LL.M., Taxation
Western New England College School of Law 1981 — 1984
JD, cum laude, Business Organizations & Finance, Trusts and Estates, Real Estate
Central Connecticut State University 1979 — 1981
B.S, Magna cum laude, Accounting
Bay Path University
A.S., magna cum laude
MassMutual Financial Group May 2015 - Present
MassMutual Financial Group December 2012 - May 2015
MassMutual Financial Group April 2011 - December 2011
MassMutual Financial Group May 2003 - April 2011
MassMutual Financial Group May 2003 - September 2008
Skills
Insurance, Process Improvement, Business Requirements, Customer Service, Risk Management, Business Analysis, Financial Services
Education
Bay Path College 2011 — 2013
Masters in Business Administration, Entrepreneurial Thinking and Innovative Practices
Bay Path College 2007 — 2011
Bachelor of Business Administration (BBA), Management
MassMutual Financial Group November 2014 - Present
MassMutual Financial Group June 2013 - October 2014
MassMutual Financial Group October 2011 - June 2013
MassMutual Financial Group June 2008 - October 2011
MassMutual Financial Group October 2006 - June 2008
MassMutual Financial Group February 2006 - October 2006
MassMutual Financial Group March 2004 - February 2006
Pathway IT Resources 2000 - 2001
Skills
Insurance, Instructional Design, Needs Analysis, Process Improvement, Business Analysis, Instructor-led Training, Vendor Management, Business Requirements, Project Management, Customer Service, Training, Software Documentation
Education
Bay Path College 2007 — 2008
Master of Business Administration (MBA), Entrepreneurial Thinking & Innovative Practices
Bay Path College 2003 — 2004
Master of Science (MSc), Communications & Information Management
The University of Wolverhampton 1996 — 2000
BA (Hons), Business Studies
Metropolitan Life Insurance Company May 2008 - Present
MassMutual Financial Group 2000 - 2008
Skills
SharePoint Site..., Six Sigma Green Belt, PMP Certificate from..., Non Profit Church Clerk, MA Notary Public, Microsoft Excel, PowerPoint, Microsoft Word, Word Processing, Technical Documentation, User Documentation, Youth Mentoring, Access, Business Analysis, Event Planning, Fundraising, Insurance, Leadership, Management, Microsoft Office, Nonprofits, Program Management, Public Speaking, Quality Assurance, Research, Six Sigma
Education
Bay Path University 2005 — 2007
Masters, Communications and Information Technology
Bay Path University 2000 — 2003
Bachelors, Communication and Information Technology
EMSI September 2011 - August 2012
MassMutual Financial Group May 1996 - October 2009
Lincoln Security Life Insurance Company June 1995 - May 1996
Skills
Underwriting, Insurance, Customer Service, Disability Insurance, Claim, Reinsurance, Vendor Management, Universal Life, Life Insurance, Strategic Planning, Brokers, Claims Management, Public Speaking, Term Life Insurance, Risk Management, Training
Education
Bay Path University 2002 — 2006
BS, Executive Management
MassMutual Financial Group January 2000 - Present
Education
Bay Path College
Bachelor of Science, Business
Springfield Technical Community College
Associate's Degree, Accounting
MassMutual Financial Group 2007 - Present
CIGNA Healthcare January 2004 - January 2007
CIGNA Healthcare 1998 - 2004
CIGNA Healthcare 1993 - 1998
AT&T 1983 - 1993
Skills
Project Management, Requirements Gathering, SDLC, Management, Business Requirements, Business Development, Business Analysis, Program Management, Requirements Analysis
Education
Bay Path University 2000 — 2001
MS, Communication and Information Management
Bay Path University 1999 — 2000
BS, Business Managment
University of Colorado Denver 1993 — 1994
Certificate, Project Management
College of Our Lady of the Elms 1989 — 1992
Business
MassMutual Financial Group Field Support AnalystMassMutual Financial GroupDecember 2004 - Present
Education
Bay Path University 2010 — 2012
Bachelors, Business Management
MassMutual Financial Group September 2008 - Present
GoGeeks Computer Rescue January 2008 - March 2008
Skills
Access, Microsoft Excel
Education
Bay Path University 2009 — 2011
BA, Business Management
MassMutual Financial Group February 2008 - Present
Education
Bay Path College 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Travelers January 2014 - Present
The Hartford April 2013 - January 2014
The Hartford October 2009 - April 2013
MassMutual Financial Group March 2008 - October 2009
Education
Bay Path College
Bachelor of Arts (B.A.)
MassMutual Financial Group January 2013 - Present
The Hartford December 2006 - December 2012
Skills
Leadership, Strategic Analytics, Project Management, SAP, Retirement Services, Microsoft Office, Lean Six Sigma, KPI Dashboards, Business Intelligence, Business Process..., Business Process Mapping, Negotiation, Change Management, Vendor Relationship..., Management, Process Improvement
Education
Bay Path University 2001 — 2005
Bachelor’s Degree, Business Administration, Management and Operations, 3.9 GPA
TruroWaterFrontHomes November 2007 - Present
MassMutual Financial Group September 1978 - March 2008
Skills
Residential Homes, Small Business, Property Management
Education
Bay Path College
BS
Lincoln Financial Group September 1999 - Present
MassMutual Financial Group 1996 - September 1999
Connecticut Mutual Life Insurance Company June 1989 - September 1996
Skills
Medical and financial..., Management, Cross-functional Team..., Talent Management, Project Management, Performance Management, Negotiation, Communication, Execution of Business..., Budget Process, Microsoft Word, PowerPoint, Microsoft Excel
Education
Central Connecticut State University 1976 — 1978
Bachelor's degree, Business Teacher Education
Bay Path College 1974 — 1976
Associate's degree, Paralegal Secretarial