Mercury Insurance
Industry: Insurance company
DescriptionMercury General Corporation is a multiple-line insurance organization offering personal automobile, homeowners, renters and business insurance. Founded in 1961 and headquartered in Los Angeles, Mercury has assets in excess of $4 billion, employs 4,500 people and has more than 8,000 independent agents in 11 states. Headquarters: Los Angeles, California, United States CEO: Gabriel Tirador (1 Jan 2007–) Revenue: 3.09 billion USD (2015) Subsidiaries: Mercury Casualty Co,
Mercury Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Mercury Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Mercury Insurance Salaries. You can even request information on how much does Mercury Insurance pay if you want to. Learn about salaries, pros and cons of working for Mercury Insurance directly from the past employees.
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1,201 Mercury Insurance employees in database. Find out everything there's to know about Mercury Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Mercury Insurance Employees
Mercury Insurance May 2013 - Present
Mercury Insurance May 2012 - April 2013
Mercury Insurance July 2010 - May 2012
Mercury Insurance March 2003 - June 2010
Mercury Insurance August 2000 - February 2003
Mercury Insurance July 1995 - July 2000
Skills
Customer Service, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office, Research, Public Speaking, Teaching, Windows, Insurance, English, Liability, Litigation, Data Entry, Claim, Property & Casualty..., Claims Management, Commercial Insurance
Education
California State University-Fullerton 1997 — 2000
Bachelor's degree, Psychology
Citrus College 1991 — 1994
Associate's degree, Behavioral Sciences
Mercury Insurance March 2015 - Present
IBM November 2013 - December 2014
SimInsights June 2012 - September 2012
Skills
Java, Programming, Eclipse, Web Applications, Python, GWT, CSS, Google Web Toolkit, Microsoft Office, C++, Databases, Linux, QA Automation, Selenium WebDriver, CasperJS, PHP, MySQL, AutoIT
Education
Cal Poly Pomona 2009 — 2014
Bachelor of Science (B.S.), Computer Science
Mercury Insurance June 2014 - Present
Mercury Insurance January 2013 - June 2014
Mercury Insurance September 2006 - December 2012
GameStop October 2006 - November 2007
Teriyaki Palace July 2006 - October 2006
Sears Home Services 2005 - 2006
Purrfect Auto of Tustin 2004 - 2005
Cinnabon 2003 - 2004
Skills
Quality Assurance, Test Cases, Quality Center, SDLC, Agile Methodologies, SharePoint, ISTQB Certified, Microsoft Office, HP Quality Center, User Acceptance Testing, Visio, Sun Certified Java..., MS Project, Microsoft Word, SharePoint Designer, Mercury QuickTest Pro, Microsoft Excel, Windows, Software Quality..., Standards Compliance
Education
Cal State Fullerton 2008 — 2010
Bachelor of Arts (B.A.), Japanese Language
Fullerton College 2006 — 2008
Associate of Arts (AA), Japanese Language and Literature
Citrus College 2004 — 2006
N/A, Automotive Engineering Technology/Technician
Mercury Insurance January 2005 - Present
Mercury Insurance June 2003 - January 2005
Skills
Property Damage, Property & Casualty..., Casualty, Liability, Claim
Education
California State University-Fullerton
Automobile Club of Southern California August 2015 - Present
Mercury Insurance August 2013 - August 2015
Mercury Insurance March 2008 - August 2013
Buca di Beppo August 2002 - July 2007
Skills
Claim, Liability, Negotiation, Analysis, Training, Casualty, Property Damage, Customer Satisfaction, Customer Service, Insurance, Management, Personal Injury, Policy, Risk Management, Property Claims
Education
California State University-Fullerton 2000 — 2006
Bachelor of Business Administration (B.B.A.), Finance
California State University-Fullerton 2000 — 2006
Bachelor's degree, Psychology
Mercury Insurance June 2015 - Present
Hiles Borgeson October 2010 - November 2014
Farmers Insurance March 1997 - October 2010
Republic Insurance January 1994 - December 1996
State Farm/Claims Overload 1991 - 1994
California Casualty Management Company 1989 - 1991
20th Century Insurance Co 1986 - 1989
Skills
Claim, Liability, Mediation, Property & Casualty..., Claims Management, Subrogation, Insurance, Commercial Insurance, Claim Investigation, General Insurance, Litigation Management, Litigation, Casualty Insurance, Casualty, Legal Liability, Commercial Lines, Professional Liability, Accident, Umbrella Insurance, Property Damage, Underwriting, Liability Analysis, Customer Service, Coverage Issues, Personal Injury
Education
Cal State Fullerton 1981 — 1986
BS, Criminal Justice
Fountain Valley High School 1978 — 1981
Kaiser Permanente March 2011 - Present
Riverside County District Attorney's Office May 2008 - March 2011
ICDC College January 2010 - March 2010
County of Riverside May 2008 - January 2010
Guidance Software September 2007 - May 2008
Mercury Insurance October 2004 - September 2007
Mercury Insurance Group 2004 - 2007
Skills
Computer Forensics, Investigation, EnCase, Access Data Certified..., Information Security, Digital Forensics, Litigation Support, FTK, Vulnerability Assessment, Enforcement, Forensic Analysis, EnCE, Networking, Police, Security, Computer Security, Cybercrime, Evidence, Internal Investigations, Criminal Investigations, Law Enforcement..., Criminal Justice, Training, Law Enforcement, DoD, Private Investigations, Analysis, Fraud, Surveillance, Servers
Education
California State University-Fullerton 2006 — 2007
Certificate, Computer Forensics
Devry University 2000 — 2003
Bachelor of Science, Computer Networking Management
Pacific Dental Services March 2014 - Present
Pacific Dental Services June 2007 - Present
Mercury Insurance September 2006 - June 2007
Skills
Coaching, Customer Service, Customer Satisfaction, Healthcare, Process Improvement, Leadership, Dentistry, Microsoft Office, System Administration, Team Building, Team Leadership, Recruiting, Employee Relations, Operations Management, Training, Information Technology, Healthcare Information..., Technical Support
Education
California State University-Fullerton 2000 — 2005
Bachelor of Arts (B.A.), Information Systems and Decision Sciences
Mercury Insurance Group Housing and Billing CoordinatorThe Ritz-Carlton & JW Marriott Hotel, Los Angeles, CAApril 2011 - Present
Skills
Customer Service, Outlook, Hospitality Industry, Hospitality, Hospitality Management
Education
California State University-Fullerton 2004 — 2009
Bachelor's Degree, Entertainment and Tourism
Glendora High School 2000 — 2004
High School
Santa Monica Ford/Subaru January 2015 - Present
LKQ Corporation January 2009 - December 2014
Valspar October 2005 - March 2008
Mercury Insurance January 2002 - 2005
Caliber Collision Centers March 1999 - February 2002
Skills
Automotive, Automotive Aftermarket, Vehicles, Automobile, Customer Satisfaction, Sales Management, Parts, Sales, Inventory Management, Account Management, Purchasing, Customer Service, Sales Process, Profit, Sales Operations, New Business Development, Negotiation, B2B, Team Building, Customer Retention, Budgets, Forecasting, Key Account Management, CRM, Claim, Call Centers, Cold Calling, Selling, Pricing, Process Improvement, Training, Continuous Improvement, Automotive Repair, Liability, Business Planning, Management, Team Leadership, Salesforce.com, Paint, 5S, Six Sigma, Sales Growth, Claims Resolution
Education
Chapman University 1998 — 1999
Bachelor's degree, Business Administration, Management and Operations
Cal State Fullerton 1995 — 1997
Master of Business Administration (M.B.A.), Business Administration and Management, General
Claraview, a division of Teradata April 2011 - Present
Mercury Insurance November 2006 - March 2011
Skills
Microstrategy, SQL, Informatica, Dashboard, Business Intelligence..., Netezza, Crystal Reports, Data Warehousing, Business Intelligence, ETL, Business Analysis, Data Modeling, Project Management, MySQL, MicroStrategy Reporting, Relational Databases, Database Design, Solution Architecture, Data Analysis, Quality Assurance, Data Quality, Data Mining, Data Integration, SDLC, Software Project..., DB2, Data Warehouse..., Teradata, Dimensional Modeling, Business Objects, MicroStrategy
Education
California State University-Fullerton 2005 — 2008
Bachelor's Degree, Business Management; Management Information Systems
Fullerton College 2000 — 2005
Associate of Arts in Business Management, Management Information Systems
Mercury Insurance November 2014 - Present
A-1 AutoBody Vacaville August 2010 - November 2014
Skills
Automotive, Microsoft Office, Budgets, Microsoft Excel, Customer Service, Purchasing
Education
California State University-Chico 2003 — 2007
Bachelor of Business Administration (BBA), Small Business Administration/Management
Travelers September 2014 - Present
Farmers Insurance August 2007 - August 2014
Mercury Insurance September 2002 - August 2007
Skills
Commercial Insurance, Property & Casualty..., Commercial Lines, Casualty, Liability, Legal Liability, General Insurance, Insurance, Professional Liability, Claim, Property Damage, Homeowners, Property Claims, Subrogation, Liability Analysis, Casualty Insurance, Underwriting, Claims Management
Education
California State University-Fullerton 1998 — 2002
Bachelor of Science (BS), Human Services, General
Community Counseling Center May 2005 - Present
Mercury Insurance May 1992 - June 2004
Education
California State University-Fullerton 1994 — 1998
MASTER OF SCIENCE, COUNSELING
Mercury Insurance November 2014 - Present
Century 21 Citrus Realty November 2014 - Present
Microsoft November 2011 - October 2014
T-Mobile (Wireless Vision) February 2010 - November 2011
Universal Music Group March 2008 - July 2009
Skills
Product Marketing, Product Management, Mobile Devices, Enterprise Software, Cloud Computing, Partner Management, Microsoft CRM, Microsoft Office, Business Development..., Microsoft Excel, Outlook, Employee Training, Business Development, Product Development, Microsoft Word, PowerPoint, B2B, B2B Marketing, Retail, Time Management, Customer Service, Customer Satisfaction, Customer Relations, Computer Hardware, cloud co, Public Speaking, Community Outreach
Education
California State University-Fullerton 2005 — 2010
Bachelor of Science degree, Business Administration; Marketing
Fullerton College 2003 — 2005
Maricela Marcel January 2013 - Present
Self-employed 2010 - Present
Mercury Insurance June 2005 - June 2011
Skills
Apparel, Merchandising, Fashion, Trend Analysis, Sourcing, Visual Merchandising, Trend, Purchasing, Styling
Education
Cal State Fullerton 2003 — 2008
Bachelor's degree, Communication, General
TGSLC March 2007 - April 2015
ADP September 2004 - October 2006
Mercury Insurance March 2001 - September 2004
Skills
Agile, Quality Assurance, SDLC, SQL, Requirements Analysis, Software Quality..., Quality Center, SharePoint, Test Automation, Integration, Databases, Business Analysis, Microsoft SQL Server, Scrum, Test Planning, Regression Testing, Agile Project Management, System Testing, QTP, Manual Testing, Test Cases, Testing, Visio, User Acceptance Testing, Selenium, Waterfall, Mainframe, Agile Testing, Bug Tracking, Black Box Testing, Test Strategy, Integration Testing, Defect Tracking, Automation, Functional Testing, Agile Methodologies, Mobile Testing, HP QTP, VBScript, HP Quality Center
Education
California State Polytechnic University-Pomona 1999 — 2001
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Rio Hondo College 1998 — 1999
Associate of Arts (AA), Business Administration and Management, General
Central Catholic HS
International Institute for software testing
Certified Software Tester, Quality Control Technology/Technician
Veterinary Pet Insurance January 2013 - Present
VPI Pet Insurance January 2011 - January 2013
VPI Pet Insurance July 2010 - December 2010
Mercury Insurance January 2001 - July 2010
Marathon Business Solutions 2005 - 2006
Skills
Employee Benefits, Insurance, Account Management, Benefits Administration, Customer Service, Strategic Planning, Sales, Marketing, Employee Relations, Public Speaking, Negotiation, Pet Insurance, Insurance Fraud, Insurance Training, Material Damage, Salesforce.com, Insurance Consulting, Business Travel, Business Development, Groupwise, Real Estate, New Business Development, Road Warrior, Networking, Claim, Selling, Building Relationships, Cold Calling, Relationship Building
Education
California State University-Fullerton 2001 — 2005
Bachelor of Arts, Business Administration with an emphasis in Marketing
Troy High School
Fullerton, CA
Automobile Club of Southern California August 2014 - Present
Automobile Club of Southern California March 2004 - August 2014
Mercury Insurance June 1997 - March 2004
Skills
Digital Product..., Product Requirement..., Web Strategy, Mobile Strategy, E-commerce, CMS, Project Management, Project Planning, SDLC, Experienced Business..., Requirements Gathering, Visio, SharePoint, Insurance Background, Business Analysis, Detailed Organization, Integration, Strategic Planning, User Experience, CRM, Agile Project Management, Web Project Management, Agile Methodologies, Scrum, Digital Strategy, Competitive Analysis, Insurance, Software Project..., Requirements Analysis, Business Requirements, Testing, Cross-functional Team..., Waterfall, User Acceptance Testing, Process Improvement, Mobile Applications, Resource Management
Education
California State University-Fullerton 1992 — 2005
Masters, Forensic Anthropology
RT Specialty March 2012 - Present
Imperial PFS March 2008 - March 2012
Mercury Insurance September 2002 - August 2005
Allstate July 1999 - May 2002
Skills
Negotiation, Customer Service, Excel, Word, Microsoft Office, Microsoft Excel, Insurance, Budgets, Legal Liability, Brokers, Professional Liability
Education
California State University-Fullerton 2004 — 2008
Bachelor of Arts (B.A.), Finance - Insurance Track
Fullerton College 1999 — 2004
Associate of Arts (AA)
Mercury Insurance Group February 2012 - Present
Mercury Insurance January 2008 - February 2012
Mercury Insurance August 2007 - January 2008
Mercury Insurance April 2004 - November 2007
Skills
PowerPoint, Articulate Presenter, Excel, SnagIt, Employee Training, Certpoint LMS, Microsoft Word, SharePoint, Learning Management..., Microsoft Excel, Underwriting, Casualty, Claim, Customer Service, Insurance, Property, Management, Commercial Insurance
Education
California State University-Fullerton 2000 — 2010
Sociology, Sociology
Fullerton Union High School 1996 — 2000
High School Diploma
Smith & Wooton LLP February 2015 - Present
Dignified Transition Solutions April 2013 - February 2015
MaddieBrit Products, GrabGreen September 2011 - April 2013
Senior Fincancial Solutions July 2007 - January 2011
Mercury Insurance March 2007 - February 2009
Skills
Xero Certified Advisor, Bill.com Guru, Accounting, Tax Accounting, QuickBooks, Microsoft Excel, Microsoft Office, Insurance, Salesforce.com
Education
California State University-Chico 2002 — 2006
Bachelors, Business Administration, Financial Services
Revitas August 2012 - Present
Sempra September 2011 - July 2012
DIRECTV January 2011 - August 2011
Mercury Insurance Group January 2007 - December 2010
Mercury Insurance September 2003 - December 2006
California State University January 2001 - August 2003
British Airways November 1995 - July 2000
Skills
XML, JavaScript, CSS, HTML, Java, Java Enterprise Edition, Analytical Skills, Servlets, Visio, Oracle, SQL, Microsoft SQL Server, Unix, Analysis, SDLC, SOA, Web Applications, C#, Web Services, Software Development
Education
California State University-Fullerton 2001 — 2004
M.S, Information Systems and Decision Sciences
Jesus & Mary College 1992 — 1995
B.A, History
Banc of California August 2015 - Present
Majestic Home Loan February 2015 - July 2015
Global Cash Card October 2014 - February 2015
CashCall December 2010 - August 2014
Circuit City July 2007 - May 2009
Chick's Sporting Goods February 2007 - July 2007
The Burford Group October 2005 - February 2007
Mercury Insurance May 2000 - December 2005
Sportmart May 1999 - May 2000
National Loss Prevention Group May 1999 - May 2000
Skills
Account Management, Cold Calling, Customer Service, Human Resources, Loss Prevention, Leadership, Management, Marketing, Mortgage Lending, Retail, Risk Management, Sales, Sales Management, Security, Time Management, Training
Education
California State University-Fullerton 1990 — 1995
B.A., Criminal Justice
Troy High School 1986 — 1990
Academic, Troy Tech
Kilpatrick Townsend LLP March 2009 - Present
LECG August 2006 - March 2009
Cooley LLP September 2004 - August 2006
Morrison & Foerster LLP September 2002 - September 2004
Mercury Insurance January 2002 - August 2002
Skills
Risk Management, Operational Risk..., Business Analysis, Legal Research, Legal Services, Legal Administration, Analysis, Competitive Analysis, Policy Analysis, Data Analysis, Microsoft Office, Adobe Software, Adobe Creative Suite, Photoshop, Photography, Mac OS X, Thomson One, Workflow, Workflow Analysis, Records Management, Green Technology, Conflict Resolution, Legal Assistance, Staff Supervision, Mergers & Acquisitions, Management, Program Management, Legal Writing, Human Resources, Access, Litigation, Litigation Support, Nonprofits, OS X, Finance, Licensing, Document Review, Legal Compliance, Due Diligence, Thompson One
Education
Golden Gate University 2009 — 2011
Master's Degree, Public Administration, Edward S. Ageno School of Business
California State University-Fullerton
Bachelor of Arts (BA), Political Science and Government
Mercury Insurance February 2008 - Present
Downey Savings and Loan March 2007 - August 2007
RSM EquiCo, Inc January 2004 - January 2007
Orange County Business Council October 2002 - January 2004
First American Title Corporation June 2000 - August 2002
Skills
Competitive Analysis, Project Planning, Business Analysis, Analysis, Visio, Insurance, Business Requirements, Project Management, Business Intelligence, SDLC, Compliance
Education
Claremont Graduate University 2003 — 2005
Master's of Arts, Public Policy
California State University-Fullerton
Bachelor's of Arts, Business/Economics
Capital Insurance Group July 2015 - Present
Mercury Insurance September 2012 - July 2015
QBE the Americas May 2011 - September 2012
Skills
Subrogation, Property Damage, Property Claims, Property, Project Management, Microsoft Office, Management, Customer Service, Commercial Insurance, Claim Investigation
Education
California State University-Chico 2004 — 2009
BS, Construction Management
Law Offices of Lien T. Tram August 2008 - Present
Mercury Insurance 1999 - 2008
Skills
Legal Writing, Litigation, Personal Injury, Civil Litigation, Legal Research, Legal Advice, Commercial Litigation, Family Law, Appeals, Courts, Mediation, Personal Injury..., Pleadings, Product Liability, Trials, Workers Compensation, Criminal Law, Legal Assistance
Education
Western State University College of Law 1989 — 1993
Juris Doctor
Cal Poly Pomona 1982 — 1986
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Western Process Heat July 2011 - Present
Vaniman Manufacturing July 2008 - July 2011
Mercury Insurance July 2007 - July 2008
US Army October 1997 - October 2000
Skills
Sales Management, Product Management, Product Development, Product Marketing
Education
California State University-San Marcos 2005 — 2007
BA, HIstory/Economics
Irvine High School
Mercury Insurance July 2012 - Present
Beckman Coulter 2006 - 2011
Beckman Coulter 2000 - 2006
Beckman Coulter 1993 - 2000
Beckman Coulter 1988 - 1993
Beckman Coulter 1984 - 1988
Beckman Coulter 1984 - 1984
Skills
Oracle E-Business Suite, Process Improvement, ERP Implementation, End User Support and..., Sox Compliance, Lotus Notes, Customer Service Focus, Budgeting, Teamwork, SQL Query, 1099-MISC Compliance, Compliance, Customer Service, Budgets, ERP, Sarbanes-Oxley Act, Oracle Applications, SQL, Training, Integration, Accounts Payable, Business Analysis, Accounting, Leadership, Supply Chain, Change Management, Finance, Vendor Management, Cross-functional Team..., Account Reconciliation, General Ledger, Project Management, Accounts Receivable, Software Documentation, Oracle, Business Process..., Financial Analysis, Forecasting, Analysis, Testing
Education
California State University-Fullerton
Bachelor of Arts, Business Administration / Accounting
Cerritos College
AA, Accounting
Century-National Insurance Company September 2010 - Present
Balboa Insurance Group October 2004 - September 2010
Balboa Insurance Group March 2001 - October 2004
Mercury Insurance 1996 - 2000
Mercury Insurance May 1994 - 1996
Skills
Underwriting, Insurance, Relationship Management, Banking, Risk Management, General Insurance, Financial Risk, Business Analysis, Commercial Insurance, Portfolio Management, Process Improvement, Property & Casualty..., Call Centers, Finance, Vendor Management, Executive Management, Analysis, Management
Education
California State University-Fullerton 1993 — 1996
MPA, Finance and Human Resource Management
California State University-Fullerton 1988 — 1993
Bachelor's degree, Criminal Justice
Mercury Insurance April 2011 - March 2013
Wolkin Curran LLP January 2008 - February 2011
McNutt & Litteneker, LLP August 2002 - September 2007
Ahluwalia Law Offices August 2001 - July 2002
Skills
Microsoft Excel, Management, Microsoft Office, Microsoft Word, Research, Process Consulting, Office Administration, SPSS, Legal Assistance, Information Technology, Requirements Gathering, Business Analysis, Requirements Analysis, Legal Documents
Education
California State University-East Bay
Bachelor’s Degree, Health/Health Care Administration/Management, A
Chabot College
Associate’s Degree, Biology/Biological Sciences, General, Honors
Wells Fargo 2014 - Present
Wells Fargo July 2013 - June 2014
Wells Fargo September 2010 - June 2013
Wells Fargo December 2007 - August 2010
Wells Fargo August 2006 - November 2007
Mercury Insurance February 2002 - July 2006
Skills
Business Development, Portfolio Management, New Business Development, Management, CRM, Treasury Management, Cross Selling, Retail, Business Relationship..., Investment Banking, Commercial Real Estate, Credit, Loans, Credit Analysis, Banking, Mortgage Lending, Retail Banking, Financial Structuring, Small Business Lending, Cash Management, Commercial Lending, Commercial Banking, Finance
Education
California State Polytechnic University-Pomona 1998 — 2002
BA Psychology, Clinical, Counseling and Applied Psychology
RSUI Group, Inc. June 2014 - Present
Engle Martin & Associates May 2013 - May 2014
Mercury Insurance December 1998 - May 2013
Skills
Claims Management, Commercial Insurance, Commercial Lines, Customer Service, Claim, Casualty Insurance, Casualty, General Insurance, Insurance, Management, Property, Property Damage, Property, Claim Investigation
Education
California State Polytechnic University-Pomona
BS
ADP August 2013 - Present
Mercury Insurance May 2013 - August 2013
The Catch Anaheim January 2013 - August 2013
BJ's Restaurants, Inc. March 2009 - January 2013
FAD.IO September 2012 - December 2012
Brown White & Newhouse LLP May 2012 - August 2012
Skills
Social Networking, Customer Service, Social Media, Facebook, Microsoft Office, PowerPoint, Microsoft Excel, Event Planning, Marketing, Outlook, Social Media Marketing, Microsoft Word, Public Speaking, Public Relations, Teamwork, Strategic Planning, Event Management, Marketing Communications, Hospitality, Leadership, Salesforce.com, Account Management, Retail, Time Management
Education
California State University-Fullerton 2008 — 2013
Bachelor of Arts (B.A.), Business Marketing
Rosary High School 2004 — 2008
Montage Hotels & Resorts December 2014 - March 2015
Montage Kapalua Bay April 2014 - December 2014
Living Maui Social, LLC November 2011 - April 2014
Classic Resorts Ltd. January 2009 - November 2011
Mercury Insurance November 1999 - August 2004
Education
Keiser University-Ft Lauderdale 2015 — 2016
Associate of Arts (AA)
University of Hawaii Maui College 2010 — 2010
Web Development Ceritification
Fullerton College 1997 — 2004
Insurance Institute of America 1998 — 1998
California State University-Fullerton 1995 — 1996
St. Lucy's Priory High School 1991 — 1995
High School
Gallagher Bassett Services, Inc. September 2015 - Present
ESIS, Inc. April 2015 - September 2015
Gallagher Bassett August 2007 - April 2015
Enterprise Rent-A-Car June 2005 - August 2007
Mercury Insurance December 2002 - June 2005
Skills
Legal Liability, Claim, Liability, Subrogation, Claims Management, Civil Litigation, construction defect, products liability, Product Liability, Insurance Law, Litigation Management, Mediation, Litigation, Personal Injury, Commercial Insurance, General Insurance, Insurance, Risk Management, Casualty Insurance, Claim Investigation, Property, Liability Analysis, Claims Resolution, Public Liability, Property & Casualty..., Professional Liability, Property Damage, Claims Handling
Education
California State University-Fullerton 1999 — 2002
Bachelor’s Degree, Psychology
Valley Power Systems September 2014 - August 2015
Mercury Insurance March 2013 - January 2014
SHELL ROOFING January 2012 - March 2013
Enterprise rent a car June 2010 - March 2013
Best Buy May 2007 - May 2010
Architectural Accent January 2009 - June 2009
Skills
Customer Service, Sales, Marketing, Management, Training, Marketing Strategy, Press Releases, Negotiation, Trade Shows, Public Speaking, Outlook, Market Planning, Human Resources
Education
California State University-Fullerton 2006 — 2009
BACHLORS OF ARTS, COMMUNICATIONS
Mercury Insurance March 2014 - Present
Mercury Insurance November 2010 - March 2014
Mercury Insurance April 2010 - November 2010
Mercury Insurance November 2009 - April 2010
Mercury Insurance May 2008 - November 2009
Skills
Customer Service, Quality Assurance, Continuous Improvement, Coaching, Employee Training, Teamwork, Claims Management, Negotiation, Property & Casualty..., Property Claims, Commercial Insurance, Insurance, Xactimate
Education
California State University-Fullerton 2013 — 2016
Business Administration and Management, General
California Lutheran University 2004 — 2008
Bachelor of Arts (B.A.), English
Houlihan Lokey September 2015 - Present
Mercury Insurance August 2014 - Present
Corinthian Colleges February 2011 - August 2014
Pacific Life August 2008 - February 2011
Downey Savings August 2007 - August 2008
The Impac Companies January 2007 - August 2007
AMC Mortgage Services, Inc. June 2005 - January 2007
Downey Savings November 2001 - June 2005
Campton Place Hotel 2000 - 2000
The Walt Disney Company (Disneyland, CA) January 1995 - December 1998
Skills
Team Leadership, Leadership Development, Soft Skills, Organizational..., E-Learning, Voice Over, Selling Skills, Workshop Facilitation, Training, Coaching, Performance Management, Team Building, Change Management, Recruiting, Leadership, Process Improvement, Employee Relations, Captivate, Instructional Design, Training Delivery, Instructor-led Training, Employee Training, Needs Analysis, Adult Education, Career Development, Executive Coaching, Staff Development, Blended Learning, Onboarding, Organizational..., Talent Management, Resume Writing, Succession Planning, Sales
Education
California State University-Fullerton 2003 — 2006
MA, American Studies - In Progress
California State University-Fullerton 2001 — 2003
BA, American Studies
San Francisco State University 2000 — 2001
Associate of Science (AS), Economics
Fullerton College 1998 — 2000
Associate of Arts (AA), Business Administration
Brea-Olinda High School 1991 — 1995
Diploma
VSP April 2010 - January 2014
GoldStar Painting June 1998 - September 2008
SpectraTone Paint December 2000 - June 2002
Mercury Insurance September 1997 - June 1998
Sherwin-Williams Paints May 1993 - August 1997
CSAA Insurance Group, a AAA Insurer November 1988 - September 1992
Skills
Microsoft Office, Budgets, Customer Service, Negotiation, Management, Outlook, Research, Windows, Public Speaking, Forecasting, Call Centers, Insurance, Microsoft Word, English, Strategic Planning, Financial Analysis, Accounting, Financial Reporting, Teaching, Analysis, Peer Mentoring, Coaching, Peer Support, Escalation Resolution
Education
California State University-Chico 1982 — 1988
BS, Finance
Big 5 Sporting Goods October 2014 - Present
Mercury Insurance November 2012 - October 2014
Mercury Insurance January 2008 - October 2012
Mercury Insurance December 2005 - December 2007
Bank of America November 2002 - November 2005
Skills
Business Analysis, Analysis, Claim, Data Analysis, Customer Service, Technology, Microsoft Word, Microsoft Excel, Banking, Mandarin, Teamwork, SQL, Property, Team Building, SDLC, Microsoft Office, Visio, Time Management, XML, Oracle Applications, Multi Tasking, Team-oriented
Education
California State Polytechnic University-Pomona 2003 — 2005
Bachelor of Arts (B.A.), Psychology
Mt. San Antonio College 2001 — 2003
TCC Software Solutions August 2011 - Present
Peerless Pump Company June 2009 - July 2011
Mercury Insurance May 2004 - October 2008
Directors Guild of America March 2001 - November 2003
Winston Tires September 1998 - September 2000
Skills
C#, Microsoft SQL Server, Databases, Visual Studio, ASP.NET, ADO.NET, SSRS, SSIS, Web Applications, Web Services, XML, Business Requirements, VB.NET, JavaScript, COBOL
Education
California State Polytechnic University-Pomona
BS, Business Administration
Remax Real Pros May 2005 - Present
Real Pros Real Estate Group 2009 - 2009
Mercury Insurance January 2001 - May 2005
Skills
Short Sales, REO, First Time Home Buyers, Foreclosures, Sellers, Investment Properties, Buyer Representation, SFR, Listings, Investors, Condos, Single Family Homes, Real Estate, Real Estate Economics, Brokerage, Refinance
Education
California State University-Fullerton 1999 — 2001
BA, Business Admin, Criminal Justice
California State University-Fullerton 1998 — 2001
Bachelor's degree, Criminalistics and Criminal Science/ Business Administration
Villa Park High School
Mercury Insurance May 2010 - Present
Skills
ISTQB Certified, CTFL, Software Development..., Test Planning, Test Case Generation, Testing, SQL, DBVisualizer, XML, Tivoli Job Scheduling..., WebInspect, Fiddler, Microsoft Office, Quality Center, Manual Testing, Quality Assurance
Education
Cal State Fullerton
Bachelor of Arts (BA)
Self August 2009 - Present
Mercury Insurance February 1992 - August 2008
State Farm Insurance March 1986 - January 1992
Skills
Writing, Copy Editing, Editing, Strategic Planning, Change Management, Team Leadership, Business Analysis, Research, Microsoft Excel, Marketing, Non-profits, Program Management, Microsoft Office, Team Building, Business Strategy, Outlook, Marketing Communications, Social Media, Microsoft Word, Proofreading, Coaching, Insurance, Nonprofits, Customer Service, Risk Management, Fundraising, Management, Analysis, Strategy, Blogging, Budgets, Start-ups, Policy, Training, Market Research, Entrepreneurship, Leadership, Leadership Development, Social Media Marketing, Social Networking, Marketing Strategy, Organizational..., Business Development, Competitive Analysis, Sales, Business Planning, Management Consulting, Small Business
Education
Ellis College at New York Institute of Technology 2008 — 2010
MBA, Economics and Strategy, "with distinction" (3,6)
California State University-Fullerton 1981 — 1986
Bachelors of Arts, Economics, 3.8
AmTrust North America June 2015 - Present
Reliant General Claims Services, Inc. December 2012 - June 2015
Access Insurance Company May 2011 - December 2012
Mercury Insurance November 2002 - January 2011
Cooper Productions May 2000 - May 2002
Chrysler Showcase August 2000 - July 2001
Intercollegiate Communications Inc. August 1998 - August 2000
Skills
Training, Management, Customer Service, Insurance, Negotiation, Marketing, Claim, Strategy, Time Management, Budgets, Employee Benefits, Nonprofits, Event Planning, Event Management, P&C Insurance, Recruiting, Property & Casualty..., Commercial Insurance, Liability
Education
Towson University 1999 — 2001
B.S., Electronic Media & Film
Cypress College 1993 — 1995
Communications
California State University-Fullerton 1991 — 1993
Communications
Capital Group December 2014 - Present
Capital Group July 2006 - Present
Capital Group May 2013 - December 2014
Mercury Insurance 2005 - 2006
Nissan/Login Consulting 2001 - 2005
SupplyAccess 2000 - 2002
Electronic Data Systems 1998 - 2001
Skills
Vendor Management, Software Documentation, Business Analysis, Mutual Funds, Requirements Analysis, SDLC, Visio, Scrum, Requirements Gathering, Agile Methodologies, Web Applications, Process Improvement, Project Management, PMO, Program Management, Integration
Education
California State Polytechnic University-Pomona
Kings Road Merch April 2015 - Present
Bad Mood October 2013 - Present
MARICELA MARCEL January 2013 - August 2013
Mercury Insurance May 2005 - July 2011
Skills
Photoshop, Superb attention to..., Strong communication..., In-depth fashion..., Retail Buying, Brand Development, Graphic Design, Multimedia Marketing..., Special Events..., Commercial Photography, Trend Forecasting, Apparel Styling
Education
California State University-Fullerton 2003 — 2008
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
A Financial Institution May 2013 - Present
An entertainment delivery company April 2012 - May 2013
Mercury Insurance August 2007 - April 2012
CPC Consulting February 2004 - August 2007
Sun Microsystems October 2000 - February 2004
InteleNet Communications, Inc. January 1999 - September 2000
CPC Consulting April 1992 - December 1998
Documentum April 1991 - April 1992
Technology Startup January 1991 - March 1991
Filenet June 1987 - December 1990
Skills
Cloud Security, Information Security, PCI DSS, Application Security, Solving Complex Problems, Threat Modeling, Security in the SDLC, Identity Management, CISSP, CISA, SANS GCIA, Securing New Technology, Network Security, Cloud Computing, Linux, Web Application Security, Vulnerability Management, Penetration Testing, Enterprise Software, Information Security..., Firewalls, Enterprise Architecture, Data Center, Infrastructure, Governance, Vulnerability Assessment, Business Continuity, Architecture, PA-DSS, Virtualization, Internet Security, SDLC, Sarbanes-Oxley Act, TCP/IP, Android, VMware, Network Architecture, IT Management, Log Analysis and..., Security, Computer Security, Unix, Disaster Recovery
Education
Microsoft Virtual Academy 2015 — 2015
Azure Cloud Computing
Amazon Web Services 2014 — 2014
Developing on AWS
SANS 2012 — 2012
Computer Forensics Investigations - Windows In-Depth
SANS 2011 — 2011
Secure Coding in Java/JEE
F5 2010 — 2010
Big-IP ASM v10 (Web Application Firewall)
Foundstone 2008 — 2008
Secure Java Coding
SANS 2008 — 2008
Web Application Security
California State University-Fullerton
B.S., Computer Science
Mercury Insurance June 2006 - Present
Ameriquest October 2004 - June 2006
Ceridian November 2000 - September 2004
Ceridian Tax Service April 1995 - October 2000
Skills
SDLC, Agile Methodologies, Vendor Management, Software Project..., Requirements Analysis, Business Analysis, MS Excel Pivot Tables, SharePoint, HP PPM, Project Portfolio..., Project Management, Management, Visio, Software Development, Project Planning, Process Improvement, PMO, Leadership, IT Strategy, PMP, Enterprise Architecture, Integration, Agile Project Management, Business Intelligence, IT Management, Requirements Gathering, Business Process..., Business Process, ITIL, Solution Architecture, Data Warehousing, SOA, Business Requirements, Scrum, Project Delivery, Disaster Recovery, Resource Management, Program Management
Education
California State University-Fullerton 1982 — 1985
BS
County of Orange/OC Public Works October 2010 - Present
County of Orange/OC Public Works March 2007 - January 2011
Experian Consumer Info April 2006 - March 2007
Mercury Insurance November 2005 - April 2006
AAA November 2000 - November 2005
All Bases Covered March 2000 - November 2000
Inacom March 1999 - March 2000
AT&T Wireless 1999 - 2000
First Plus Bank October 1998 - March 1999
Bank of America 1988 - 1993
Skills
Active Directory, Disaster Recovery, Data Center, VMware, Virtualization, Windows Server, IT Management, Microsoft Exchange, ITIL, Servers, Storage Area Networks, SharePoint, DNS, Security
Education
California State University-Dominguez Hills 2007 — 2009
Masters, Public Administration with concentration in Public Management
UOP 2002 — 2004
BS, Information Technology
Red Kite Integration October 2010 - Present
Mercury Insurance August 2008 - October 2010
Beckman-Coulter October 2007 - August 2008
First American Corp August 2005 - October 2007
Pfizer Inc December 2003 - August 2005
Nissan Motors September 2002 - July 2003
Pacific Life Insurance August 2000 - June 2002
Informatica Corporation September 1999 - August 2000
Franklin Templeton Securities January 1998 - August 1999
Strategic Systems Inc. January 1998 - April 1999
Skills
ETL Tools, Informatica, Informatica..., Netezza, SQL, Oracle SQL, Talend, Business Intelligence, Data Warehousing, SQL DB2, COBOL, Microfocus, Center of Excellence, Best Practices, Communication Skills, Performance Tuning, SDLC, Maintaining A Positive..., Work Life Balance, Patience, Problem Solving, Troubleshooting, Software Development, Teamwork, Data Integration, Oracle, Microsoft SQL Server, Enterprise Software, Data Marts, Relational Databases, Unix, AIX, Shell Scripting
Education
University of California, San Diego 2004 — 2004
NA
Fuller Theological Seminary 2000 — 2002
NA
California State Polytechnic University-Pomona 1989 — 1992
BS
California State University Polytechnic 1989 — 1992
B.S
Monrovia High School
Mercury Insurance March 2010 - Present
Skills
Visio, Agile Methodologies, SDLC, Business Intelligence, Microsoft SQL Server, Requirements Analysis, phpMyAdmin, PHP, IBM Tivoli, Run Book Automation, Scripting, VBScript, JavaScript, Visual C++, HTML, Crystal Reports, Batch Programming, SQL, Web Services, SharePoint, T-SQL
Education
University of Southern California 1999 — 2003
Bachelor of Science, Computer Science
California State University-Fullerton 2013 — 2015
Master of Science (MS), Computer Software Engineering
Kemper Specialty September 2014 - Present
Kemper Specialty December 2002 - August 2014
Kemper Specialty January 2005 - December 2009
Superior Insuance June 2001 - December 2002
Infinity Insurance January 2000 - June 2001
Leader Insurance Company December 1997 - January 2000
Mercury Insurance January 1994 - September 1996
Skills
Commercial Insurance, Insurance, Property & Casualty..., Casualty, Liability, General Insurance, Training, Marketing, Sales, Property Damage, Workers Compensation, Leadership, Homeowners, Sales Operations, Claims Management, Employment Practices..., Underwriting, Reinsurance, Legal Liability, Inland Marine, D&O, Term Life Insurance, Coaching, Claim, Professional Liability, New Business Development, Litigation Management, Commercial Lines, Disability Insurance, Account Management, Brokers, Customer Service, Umbrella Insurance, Health Insurance, Liability Analysis, Life Insurance, Sales Management, Relationship Management, Casualty Insurance
Education
California State University-Fullerton 1988 — 1991
Bachelor of Arts (B.A.), Public Relations/Image Management
Mercury Insurance September 2004 - Present
Nordstrom 2000 - 2004
Education
California State University-Fullerton 1998 — 2004
Bachelor of Business Administration (BBA), Marketing
Red Carpet Photo Booth January 2008 - Present
Mercury Insurance October 2008 - November 2010
ResMAE Mortgage Corp. August 2005 - November 2007
New Century Commercial Mortgage 2004 - 2005
Education
California State University-Fullerton 2002 — 2004
California State University-Fullerton, Mihaylo College of Business and Economics 2002 — 2004
BA, Marketing
Space Exploration Technologies May 2014 - Present
Bank of the West September 2013 - May 2014
LoopNet May 2011 - September 2013
Mercury Insurance June 2006 - May 2011
Skills
SQL, Microsoft SQL Server, Databases, Requirements Analysis, SDLC, Visio, SharePoint, XML, JavaScript, System Administration, Windows Server, SCOM, Agile Methodologies, ETL, Servers
Education
California State Polytechnic University-Pomona 1998 — 2004
Bachelor's degree, Computer Science
Neighbors Plus Insurance Services May 2005 - Present
Mercury Insurance June 1983 - April 2005
Skills
Insurance, Microsoft Excel, Property & Casualty..., Casualty, General Insurance, Marketing, Microsoft Office, Underwriting, Commercial Insurance, Microsoft Word, Customer Service, Liability
Education
California State University-Fullerton 1981 — 1983
Canyon High School 1977 — 1981
Mercury Insurance October 2010 - Present
California State Automobile Association (CSAA) May 2005 - August 2008
Tokio Marine 1997 - 2005
Safeco April 1994 - May 1996
Skills
Certified Scrum Master
Education
California State University-Dominguez Hills
BA, Liberal Studies
Mercury Insurance May 2013 - Present
Mercury Insurance September 2003 - May 2013
Mercury Insurance August 2000 - August 2003
Mercury Insurance February 1998 - August 2000
Skills
Quality Center, Agile, Scrum, Test Director, XML, Testing, Quality Assurance, Test Cases, Test Planning, Requirements Analysis, Defect Tracking, User Acceptance Testing, Documentation, Insurance, Regression Testing, SoapUI, Rating, Agile Methodologies, Software Project..., SOA, Business Requirements, Software Quality..., SDLC, Integration Testing, Business Analysis, Agile Testing, Requirements Gathering, Test Automation, Test Automation..., Software Documentation, Manual Testing, Functional Testing, Agile Project Management, HP Quality Center, LoadRunner
Education
California State Polytechnic University-Pomona 1995 — 1997
B.S., Hotel & Restaurant Management
National Association of Insurance Commissioners (NAIC) February 2015 - Present
NAIC February 2009 - Present
Zurich Financial Services January 2007 - April 2008
Universal Underwriters Group August 2001 - January 2007
Universal Underwriters Group March 1998 - August 2001
Universal Underwriters Group January 1990 - March 1998
Mercury Insurance January 1987 - January 1990
Skills
Reinsurance, Insurance, Claims Management, Underwriting, Compliance, Internal Audit, Analysis, Claim, Auditing, Property & Casualty..., Liability, Insurance Law, Workers Compensation, Health Insurance, Enterprise Risk..., General Insurance, Policy, Employee Benefits, Commercial Insurance, Access, Process Improvement, Data Analysis, Training, Risk Assessment
Education
California State University-Fullerton 1980 — 1984
BA, Political Science
California State University-Fullerton
Bachelor of Arts (BA), Political Science and Government
Anthem, Inc. April 2014 - Present
Anthem, Inc. September 2007 - April 2014
Countrywide Home Loans February 2004 - September 2007
Mercury Insurance July 2002 - January 2004
Skills
Health Insurance, Medicare, Insurance, Employee Benefits, Brokers, Process Improvement, Strategic Planning, Healthcare, Leadership, Managed Care, Team Building, Management, Program Management
Education
California State University-Channel Islands 2013 — 2015
Master of Business Administration (M.B.A.)
California State University-Channel Islands 2008 — 2011
Bachelor of Arts (B.A.), Psychology
Mercury Insurance January 1998 - Present
Skills
Casualty, Casualty Insurance, General Insurance
Education
California State University-Fullerton
BS, Health Science / Business Administration
Mercury Insurance January 2013 - Present
PwC June 2011 - January 2013
Jewelers Mutual Insurance Company 2011 - 2013
Mercury Insurance October 2009 - July 2011
Mercury Insurance October 2007 - October 2009
Mercury Insurance September 2003 - September 2009
Mercury Insurance March 2007 - October 2007
Mercury Insurance March 2006 - March 2007
Automobile Club of Southern California January 1997 - January 2003
Skills
Insurance, Business Requirements, User Acceptance Testing, Billing, Excel, PowerPoint, Testing, Business Process, Process Improvement, Outlook, Word, Microsoft Office, Analysis, Business Analysis, Requirements Analysis, Documentation, Claims, SDLC, Property & Casualty..., Underwriting, SharePoint, Quality Assurance, Accounting, Agile, Visio, Problem Solving, Research, IT Governance, Requirements Gathering, Microsoft Excel, Software Project..., Agile Methodologies, Software Documentation, Agile Project Management, Quality Center, Integration, Project Management, Scrum, Waterfall, Test Planning, Business Process..., XML, Data Warehousing
Education
California State Polytechnic University-Pomona 1999 — 2002
B.S., Finance
GoldStar Painting July 1998 - Present
Mercury Insurance September 1997 - June 1998
Sherwin Williams January 1993 - January 1997
CSAA January 1988 - January 1992
Education
California State University-Chico 1982 — 1986
Farmers Insurance October 2014 - Present
Mercury Insurance March 2011 - October 2014
Mercury Insurance April 2009 - March 2011
Mercury Insurance January 2006 - April 2009
Mercury Insurance April 2004 - January 2006
Applied Medical February 2001 - October 2003
Arrow Electronics January 1998 - January 2001
Skills
Liability, Litigation Management, Litigation, Claim, Insurance, Casualty, Property & Casualty..., Commercial Insurance, Professional Liability, Legal Liability, Casualty Insurance, Claims Management, Subrogation, Property Damage, Umbrella Insurance, General Insurance, Commercial Lines, Workers Compensation, Sales Management, Direct Sales, Supervisory Skills, Coaching, Mediation, Negotiation
Education
California State University-Dominguez Hills 1992 — 1995
Bachelor of Arts (BA), Sociology
Semaphore Management September 2004 - Present
Mercury Insurance August 1988 - January 1993
Education
California State University-Fullerton 1983 — 1988
BA, Communication/Advertising
Mercury Insurance January 2015 - Present
Mercury Insurance 2013 - Present
Mercury Insurance Group 2005 - 2013
Skills
Insurance, Property, Claim, Requirements Gathering, Visio, Business Analysis, Underwriting, Quality Assurance, Data Analysis, Process Improvement, Analysis, SDLC, Project Management, Access, Testing, JAD, Databases, Business Process..., Use Case, Microsoft Excel, Microsoft SQL Server, Microsoft Office, Systems Analysis, User Acceptance Testing, Data Warehousing, Strategic Planning, Program Management, Software Documentation, Business Process
Education
California State University-Fullerton 2003 — 2005
Master of Science (M.S.), Management Information Systems, General, A
Mercury Insurance March 1995 - November 2008
Education
California State University-Fullerton 1987 — 1991
B.A., Philosophy
Mercury Insurance November 2011 - Present
Mercury Insurance October 2008 - November 2011
Skills
Legal Liability, Claim, Property & Casualty..., Casualty, Insurance, Claims Management, General Insurance, Property Damage, Liability, Commercial Insurance, Commercial Lines, Outlook, Underwriting
Education
California State University-Fullerton 1999 — 2001
Bachelor's degree, Criminal Justice and Corrections
The Acorn Group November 2014 - Present
Seeking Employment August 2013 - Present
Kelley Blue Book February 2008 - September 2010
American Radio Network - KTST 89.5 FM November 2004 - January 2009
Kelley Blue Book May 2005 - February 2008
Mercury Insurance September 2002 - November 2004
Mercury Insurance September 2001 - September 2002
Mercury Insurance June 2001 - September 2001
FBN Corporation September 1991 - April 2001
Skills
Salesforce.com, Microsoft Office, Customer Service, Online Advertising, Leadership, Advertising, Management, Risk Analysis, Risk Management, Property & Casualty..., Commercial Insurance, Financial Analysis, Life Insurance, Social Networking, Outlook, Marketing, Public Speaking, Analysis, Customer Retention, Sales
Education
California State University-Fullerton 2011 — 2013
Bachelor's Degree, Business Administration - Risk Management and Insurance concentration
Fullerton College 2005 — 2007
Associate's Degree, Liberal Studies
Fullerton Union High School 1986 — 1990
High School
MERCURY INSURANCE COMPANY January 1996 - January 2007
Mercury Insurance May 2002 - May 2006
Mercury Insurance October 1998 - May 2002
Mercury Insurance Company January 1996 - January 1998
Education
California State University-Fullerton 1990 — 1995
Bachelor of Arts, Communicative Disorders
Extron Electronics December 2009 - October 2010
Gale Banks Engineering July 2006 - January 2008
Mercury Insurance 2002 - 2006
Helpmates Staffing Services May 2002 - January 2003
JPL (NASA's Jet Propulsion Laboratory) July 2001 - August 2001
Whittier City School District September 1996 - June 1998
Skills
Microsoft Office, PowerPoint, Program Management, Microsoft Excel, Customer Service, Project Planning, Visio, Management, Microsoft Word, Process Improvement, Access, Troubleshooting, Leadership, Project Management, Quality Assurance, Six Sigma, Training, MS Project
Education
University of Phoenix-Southern California Campus 2009 — 2012
Bachelor's of Science, Business Management
California State Polytechnic University-Pomona
Mercury Insurance 2005 - Present
Mercury Insurance October 2006 - April 2008
Education
California State University-Fullerton 2010 — 2012
Special Education Credential, Special Education
California State University-Fullerton 2005 — 2008
B.A., Communications with an emphasis in Entertainment/Tourism Studies
Mercury Insurance 2007 - Present
Education
University of California, Riverside 2003 — 2007
B.S., Business Administration
California State University-Fullerton
Certificate, Project Management
Mercury Insurance November 2005 - Present
Education
California State University-Fullerton 2003 — 2005
Business Administration, Management Information Systems
Exclusive Collections Fine Art Galleries May 2012 - Present
Mercury Insurance December 2011 - May 2012
Rand Hair April 2011 - February 2012
Trader Joe's November 2007 - August 2011
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, English, Windows, Outlook, Makeup Artistry
Education
Studio Makeup Academy 2011 — 2011
Make-Up Artist/Specialist
California State University-Fullerton 2007 — 2009
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
El Camino College 2002 — 2007
General Education
Mercury Insurance August 2015 - Present
Global Hawk Insurance Company (RRG) February 2015 - August 2015
Sams & Associates May 2011 - January 2015
ServiceMaster-Clean Care February 2009 - February 2011
Farmers Insurance March 2006 - November 2007
Farmers Insurance March 2003 - March 2006
Skills
Negotiation, Property Damage, Communication, Estimating, Written Communication, Loss Mitigation, Service Coordination, People Skills, Difficult People, Claims Resolution, Claims Investigations, Property Claims, Claims Handling, Legal Liability, Commercial Insurance, Claim, Commercial Lines, Property & Casualty..., Claims Management, Adjustments, Liability, Insurance, General Insurance, Xactimate, Subrogation, Casualty, Claim Investigation, Water Damage, Liability Analysis, Litigation Management, Excess, Large Loss, Mold Remediation, Accident, Settlement, Investigation, Casualty Insurance, Professional Liability, Homeowners
Education
California State University, Fresno 1998 — 2002
BA
California State University, Fullerton March 2015 - Present
Community Service Programs (CSP, Inc) March 2014 - February 2015
Latino Media Services September 2010 - March 2014
California State University, Fullerton June 2010 - December 2012
OneOC July 2009 - June 2010
Echo Lake Productions February 2009 - May 2009
California State University, Fullerton October 2007 - October 2008
Oil Factory Inc. June 2008 - July 2008
Mercury Insurance July 2004 - December 2006
Skills
Nonprofits, Qualitative Research, Training, Entertainment, Research, Film Production, Film, Spanish, Documentaries, Mac, Interviews, Dispute Resolution, Mediation, Graduate Students, Higher Education, Advocacy, Social Services, Social Movements
Education
California State University-Fullerton 2011 — 2013
M.A., Sociology
California State University-Fullerton 2007 — 2009
B.A., RTVF and Sociology
Chaffey College 2002 — 2006
Associate of Arts (A.A.), General Studies
Olive Crest October 2014 - Present
Foremost Insurance March 2007 - March 2013
Mercury Insurance January 2005 - March 2007
L.A. Background Research October 1996 - January 2003
Skills
Insurance, Property & Casualty..., Claim, Subrogation, Liability, Casualty, Legal Liability, Customer Service, Business Networking, Liability Analysis, Property Damage, Windows, Professional Networking, Claims, Insurance Claims, Teaching, Background Checks, Serving Others, Training, Intercession, Missions, Husband, Father, Team Building, Community Outreach, Public Speaking, Nonprofits
Education
California State University-Fullerton
B.A., Criminal Justice
Mercury Insurance June 2006 - Present
LAACO, Ltd. June 2004 - June 2006
Farmers Insurance September 2001 - April 2004
Travelers September 1997 - August 2001
Skills
ACL, SQL, DBVisualizer, Word, Excel, Visio
Education
California State University-Fullerton 1993 — 1997
B.A., Business Administration - Finance
Mercury Insurance 1994 - Present
Skills
Claim, Property & Casualty..., Casualty, Claims Management, Liability, Insurance
Education
Cal Poly Pomona 1981 — 1987
Bachelor of Science, Hotel, Restaurant & Travel Management
Mercury Insurance Assistant Subrogation ManagerMercury InsuranceAugust 1994 - Present
Mercury Insurance August 1994 - Present
Education
California State University-Fullerton
Bachelor of Arts, Liberal Studies
Mercury Insurance July 2013 - Present
Education
California State University-San Marcos 2010 — 2011
BA, Social Sciences
AAA January 2007 - Present
Mercury Insurance June 2002 - November 2007
Skills
Casualty, Casualty Insurance, Claim, Commercial Insurance, General Insurance, Insurance, Legal Liability, Liability, Property, Risk Management, Underwriting
Education
Cal State Fullerton 2000 — 2005
BA, Criminal Justice
Allstate July 2011 - Present
Mercury Insurance June 2006 - July 2011
Skills
Property & Casualty..., Insurance, Liability, Casualty
Education
Cal State Fullerton 2002 — 2005
BS, Political Science
Orange Coast College 1998 — 2004
AA
Mercury Insurance October 2014 - Present
Lenox Financial August 2014 - October 2014
Kondaur Capital Corporation July 2014 - August 2014
Prospect Mortgage, LLC June 2012 - November 2013
Citi August 2003 - June 2012
Skills
Banking, Loans, Credit, Credit Cards, Finance, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Microsoft Exchange, Loan Origination, FHA financing, Harp, Relationship Management, FHA Financing, Refinance, Residential Mortgages, Sales, Mortgage Lending
Education
California State University-Fullerton 2002 — 2011
Bachelor of Business Administration (B.B.A.), Finance, General
Mercury Insurance June 2004 - Present
Mercury Insurance June 2004 - Present
Skills
Legal Liability, Claim, Liability, General Insurance, Casualty, Commercial Lines
Education
California State University-Fullerton 1996 — 2001
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
California State University-Fullerton 1998 — 2000
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies, Cum Laude
Mercury Insurance September 2000 - Present
Skeet's Insurance Service January 1996 - September 2000
Education
California State University-Stanislaus 1994 — 1998
Bachelor's degree, Business Administration and Management, General
California State University-Fullerton
Newport CH International, LLC 2008 - 2011
Mercury Insurance June 2006 - March 2008
AppleOne May 2005 - June 2006
Juice It Up! May 2004 - December 2005
Blockbuster May 2004 - December 2005
Skills
Microsoft Excel, Customer Service, Negotiation, Microsoft Word, Microsoft Office, Logistics, Accounting, Outlook, PowerPoint, CieTrade, Retail, Sales
Education
California State University-Fullerton 2002 — 2005
The Hartford March 2013 - Present
Mercury Insurance August 2011 - February 2013
Cunningham Lindsey September 2008 - August 2011
Mercury Insurance October 2001 - September 2008
Mercury Insurance March 1999 - October 2001
Skills
Xactimate, Residential Homes, Workers Compensation, Reinsurance, Adjustments, Claims Resolution, Homeowners, Commercial Insurance, Mold Remediation, Property Damage, Water Damage, Casualty Insurance, Insurance Claims, Claims Management, Liability, Property & Casualty..., Property Claims, General Insurance, Claim, Insurance, Claims Investigations, Contract Negotiation, CPCU, Litigation Management, Management
Education
California State University-Fullerton
Bachelor's degree
Allstate Financial July 2011 - Present
Mercury Insurance May 2006 - July 2011
Skills
Insurance, Claim, Property Damage, Customer Service, Sales, Negotiation, Property & Casualty..., Microsoft Office, Commercial Insurance
Education
California State University-Fullerton 2000 — 2004
Bachelor of Science (BS), Political Science and Government
Farmers Insurance September 2011 - Present
AIG January 1993 - December 1994
Mercury Insurance January 1992 - January 1993
Skills
Property & Casualty..., Insurance, General Insurance, Liability, Underwriting, Commercial Insurance, Commercial Lines, Legal Liability, Casualty, Professional Liability, Umbrella Insurance, Claims Management, Subrogation, Workers Compensation, Claim, Claim Investigation, Claims Handling, Claims Resolution, Homeowners, Liability Analysis, Litigation Management, Property Damage, Accident
Education
Cal Poly Pomona 1987 — 1991
Bachelor of Science (BS), Economics
Mercury Insurance February 2009 - Present
Mercury Insurance 2008 - 2013
Cognizant Technology Solutions 2004 - 2008
Skills
Java Enterprise Edition, Requirements Analysis, SDLC, Struts, Software Project..., SOA, Quality Center, Spring, JSP, Agile Methodologies, Hibernate, Web Services, Java, DB2, SQL, Requirements Gathering, J2EE Application..., Websphere, XML, Oracle Service Bus
Education
California State University-Fullerton 2011 — 2013
Master of Science, Computer Software Engineering
NICE India 1998 — 2002
Bachelor of Engineering, Electronics and communication Engineering
Mercury Insurance September 2004 - Present
Secured Funding April 2003 - September 2003
Orange County Register June 2000 - April 2003
Skills
Customer Satisfaction, Customer Service, Time Management, Organization, Computer Proficiency, Training, CCC Pathways
Education
California State University-Fullerton 1995 — 1998
Bachelor's of Fine Art, Graphic Design, 3.5
UCSD 1993 — 1995
Photography & Film
CNA Insurance December 1998 - Present
CNA Insurance November 1990 - December 1998
Mercury Insurance May 1989 - November 1990
Shearson Lehman Mortgage Corp January 1987 - May 1989
Skills
Property & Casualty..., Insurance, Claim, Liability, Commercial Insurance, Casualty, Subrogation
Education
California State University-Fullerton
Bachelor of Arts (B.A.), Finance
Mercury Insurance June 2000 - Present
Skills
AngularJS, Node.js, Jerseys, EJB, Struts, XML, SQL, Agile Methodologies, Java Enterprise Edition, WebSphere Application..., Web Development, Web Services, jQuery, JSON, DB2, Tomcat, osCommerce, Magento, REST, Buyers, Negotiation, System Administration, Blaze Advisor, Business Objects, Business Intelligence, UML, Hibernate, Apache Velocity, eBay API, Amazon Web Services..., Scrum, JSP, AJAX, Servlets, SDLC, Requirements Gathering, Enterprise Architecture, Integration, SOA, Requirements Analysis, Spring Framework, Process Improvement, Software Development, GruntJS, MongoDB
Education
California State Polytechnic University-Pomona 1999 — 2003
Bachelor of Science (BS), Computer Science
UCLA June 2012 - Present
Hilton Worldwide October 2011 - June 2012
Kyoto Grand Hotel August 2009 - October 2011
UCLA January 2009 - March 2009
California State University, Fullerton April 2006 - September 2008
State Compensation Insurance Fund April 2002 - March 2006
Mercury Insurance August 1999 - March 2002
Education
University of California, Los Angeles 2007 — 2009
Master of Arts (MA), Asian American Studies
California State University-Fullerton 1995 — 2000
Bachelor of Business Administration (BBA), Finance, General
Mercury Insurance November 1996 - Present
Mercury Insurance 1993 - 1996
Ohio Casualty Insurance January 1989 - January 1991
Education
California State University-Fullerton
BA Communications
California State University-Fullerton
BA Geography
Alliance United Insurance Company March 2014 - Present
American Claims Management July 2011 - February 2014
Mercury Insurance June 1988 - January 2011
Skills
Litigation Management, Auto Claims, Claims Investigations, Claims Handling, Claims Resolution, Subrogation, Claim, Claim Investigation, Property Damage, Liability Analysis, Legal Liability, Liability, Personal Injury, Casualty, Claims Management, General Insurance, Property & Casualty..., Casualty Insurance
Education
California State University-Fullerton
Bachelor of Arts (B.A.), Communication and Media Studies
Fullerton College
Associate of Arts (A.A.), Business Administration and Management, General
Mercury Insurance November 2012 - Present
Education
California State University-Fullerton
Bachelor of Science (BS), Psychology
Mercury Insurance June 1986 - Present
Skills
Casualty Insurance, Liability, Underwriting, Property & Casualty..., Insurance, General Insurance
Education
California State University-Fullerton 1984 — 1989
Bachelor's degree, Political Science and Government
Mercury Insurance August 2006 - Present
Education
California State University San Marcos 2003 — 2005
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies
Saddleback College 1997 — 2002