Mercury Insurance
Industry: Insurance company
DescriptionMercury General Corporation is a multiple-line insurance organization offering personal automobile, homeowners, renters and business insurance. Founded in 1961 and headquartered in Los Angeles, Mercury has assets in excess of $4 billion, employs 4,500 people and has more than 8,000 independent agents in 11 states. Headquarters: Los Angeles, California, United States CEO: Gabriel Tirador (1 Jan 2007–) Revenue: 3.09 billion USD (2015) Subsidiaries: Mercury Casualty Co,
Mercury Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Mercury Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Mercury Insurance Salaries. You can even request information on how much does Mercury Insurance pay if you want to. Learn about salaries, pros and cons of working for Mercury Insurance directly from the past employees.
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1,201 Mercury Insurance employees in database. Find out everything there's to know about Mercury Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Mercury Insurance Employees
Confidential January 2015 - Present
American Express May 2012 - December 2014
Farmers Insurance September 2011 - February 2012
Administrative Office of the Courts June 2011 - September 2011
Bank of America November 2010 - July 2011
Mercury Insurance September 2009 - November 2010
MasterCard November 2008 - September 2009
MasterCard Worldwide February 2008 - September 2008
ING Investment Management 2007 - 2008
PricewaterhouseCoopers 2006 - 2007
Skills
Oral & Written..., In-depth Analysis, Requirements Gathering, Business Analysis, Requirements Analysis, Project Management, Testing, Agile Methodologies, Business Requirements, Visio, SDLC, User Acceptance Testing, Business Intelligence, Process Improvement, Databases, Data Warehousing, Software Project..., Business Process, SQL, Oracle
Education
University of South Alabama 2004 — 2006
Masters, Computers and Informations systems
Visvesvaraya Technological University 1999 — 2004
BE, Computers and Science
The Party Pack June 2014 - Present
URS Corporation July 2013 - February 2014
Miller Motorsports Park June 2013 - September 2013
URS Corporation April 2011 - July 2013
Ace Curbing April 2011 - May 2013
URS Corporation January 2010 - April 2011
EG&G Technical Services (now part of URS Corporation) September 2009 - January 2010
Mercury Insurance March 2007 - July 2009
Inland Empire Credit Union November 2005 - March 2007
Farmer Boys Restaurant January 2003 - October 2005
Skills
Training, Technical Writing, Adobe Acrobat, Environmental Compliance, Security Clearance, Hazardous Waste..., ISO 14001, Occupational Health, Microsoft Word, Hazardous Materials, PowerPoint, File Archiving, Digital Archiving, Error & Mistake Proofing, Procedure Review, Technical Documentation, Distribution Handling, Procedure Development, Copywriting, Wordperfect, Environmental Awareness, Factory, Publishing Services, Meeting Scheduling, Teller Operations, Banking, Cashiering, Savings Accounts, Loan Documents, Microsoft Excel, Microsoft Access 2010, Data Entry, Online Advertising, Property Damage, Property Auctions, Databases, Internal Audit, Inflatables, Rental Services, Party Planning, Typing 40+ wpm, Property & Casualty..., Insurance Claims, Access
Education
Tooele Applied Technical College 2014 — 2015
Office Management and Supervision
University of Phoenix 2006 — 2012
Express Scripts May 2011 - Present
Mercury Insurance 2007 - 2008
Skills
Human Resources, HRIS, Talent Acquisition, Employee Relations, Onboarding, Customer Service
Education
University of South Florida 2010 — 2012
Master's degree, Educational/Instructional Technology, 4.0
University of Phoenix 2000 — 2006
Mercury Insurance April 2015 - Present
The Hartford Inc. Hartford, CT January 2013 - April 2015
The Hartford Inc. Hartford, CT October 2008 - December 2012
MetLife Insurance Company November 2006 - December 2008
3M March 2005 - August 2006
Skills
Java Enterprise Edition, Struts, Web Services, SDLC, Requirements Analysis, Core Java, JSP, Software Project..., PL/SQL, Design Patterns, AJAX, Quality Center, Servlets, Tortoise SVN, SoapUI, Toad, Weblogic, JavaScript, CSS, Tiles, PVCS, Eclipse, Guidewire ClaimCenter
Education
University of Madras 2000 — 2004
Bachelor’s Degree
All Risks, Ltd March 2011 - Present
U.S. Green Building Council, Arizona Chapter October 2010 - October 2011
The Leavitt Group March 2009 - March 2011
Liberty Mutual April 2006 - February 2009
Action Wine & Spirits USA February 2004 - April 2006
Mercury Insurance November 2001 - February 2004
Skills
Workers Compensation, Negotiation, Construction, Restaurants, Hospitality, Hotels, Manufacturing, Analysis, Commercial Lines..., Building Relationships, Employee Benefits, Sales Management, Property & Casualty..., Liability, Leadership, Casualty, Risk Management, Commercial Insurance, Insurance, Brokers, Claim, Brokerage, Underwriting
Education
University of South Florida 1996 — 2001
Bachelor of Arts (B.A.), Mass Communication/Media Studies
East Lake High School 1993 — 1996
Mercury Insurance January 2013 - March 2015
Mercury Insurance November 2006 - December 2012
Mercury Insurance October 2000 - November 2006
Mercury Insurance 1998 - 2000
Mercury Insurance 1998 - 2000
Skills
Accident Investigation, Organization Skills, Fraud Detection, Fraud Investigations, Background Checks, Recorded Statements, LexisNexis, ISO, Claim, Liability, Insurance, Commercial Insurance, Customer Service, Casualty Insurance, Claims Management, Subrogation, Claim Investigation, Liability Analysis, Claims Handling, Litigation Management, Claims Resolution, Casualty Claims, Property & Casualty...
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Travelers January 2007 - Present
Hertz Local Edition March 2006 - December 2006
717 Parking Enterprises November 2005 - March 2006
Mercury Insurance March 2005 - November 2005
BI-LO Winn Dixie Stores December 1998 - March 2005
Skills
Claims Handling, Xactimate, Commercial Claims, Customer Service, Works well in a team, Work Well Independently, Leadership, Personal Injury, Homeowners, Butchery, Negotiation, Insurance
Education
University of South Florida 1999 — 2003
Bachelor of Arts (B.A.), Criminology
River Ridge High School 1995 — 1999
Diploma
Philadelphia Insurance Companies December 2014 - Present
Mercury Insurance August 2012 - December 2014
Infinity Insurance March 2011 - August 2012
Miles, Bauer, Bergstrom and Winters July 2008 - September 2010
Columbia Records 2004 - 2005
Atlantic Records 2003 - 2004
Skills
Claim, Property & Casualty..., Liability, Casualty, Claims Management, Legal Liability, Commercial Insurance, Commercial Lines, Insurance, General Insurance, Underwriting, Workers Compensation, Professional Liability, Umbrella Insurance, Property Damage, Risk Management, Subrogation, Health Insurance, Claim Investigation, Liability Analysis, Claims Handling, Litigation Management
Education
The Institutes 2011 — 2014
CPCU, AIC, AIS, AINS, Insurance
University of Phoenix 2006 — 2010
Bachelor of Science (B.S.), Accounting and Business/Management
Capgemini Consulting June 2013 - Present
Mercury Insurance February 2012 - June 2013
Deloitte Consulting July 2011 - January 2012
Farmers Insurance October 2005 - July 2011
SIPTECH April 2005 - October 2005
Farmers Insurance January 2003 - March 2005
Skills
SOA, SDLC, Software Project..., Requirements Analysis, Solution Architecture, Data Warehousing, Business Intelligence, Agile Methodologies, Project Management, Systems Analysis, Requirements Gathering, DB2, Enterprise Architecture, Data Modeling, Business Analysis
Education
University of Madras 1996 — 2000
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
Benetech Inc. January 2015 - Present
Mercury Insurance October 2013 - January 2015
Industrial Pharmacy Management/American Management Resources August 2008 - September 2013
Skills
Quality Assurance, Microsoft Office, Microsoft Excel, Microsoft Word, Lytec, Prime, Etreby, DWC/EAMS Web, Creative Problem Solving, MD Script, Open Office, Internal Audit, Administrative..., Office Administration, Teamwork, Analysis, Customer Service, Quality Control, GMP, Invoicing, Leadership, Outlook, PowerPoint, Problem Solving, Training, Social Networking, Management
Education
University of Phoenix 2014 — 2018
Bachelor of Business Administration (B.B.A.), Business/Human Resources
Rancho Alamitos High School 1999 — 2003
High school diploma
Project Lead The Way July 2015 - Present
IAI Exam January 2011 - Present
Project Lead The Way August 2013 - July 2015
Pinellas County Schools July 2012 - August 2013
Pinellas County Schools March 2011 - July 2012
University of South Florida September 2010 - December 2011
Metropolitan Ministries August 2010 - May 2011
Mercury Insurance January 2004 - March 2011
Skills
Data Analysis, Statistics, Analysis, Qualitative Research, Teaching, SPSS, Higher Education, Research, Spanish, Training, Program Evaluation, Research Design, Microsoft Office, Management, Adult Education
Education
University of South Florida 2008 — 2013
Ph.D., Measurement and Research
University of Tampa - John H. Sykes College of Business 2000 — 2002
M.B.A., Business
University of Tampa - John H. Sykes College of Business 1996 — 2000
B.S., International Business
Self-employed September 2013 - Present
Mercury Insurance 2011 - 2013
Cal Eagle Insurance 1997 - 2003
CIGNA Property & Casualty 1987 - 1995
Skills
Resume Writing, Job Coaching, Job Search Strategies, Job Search, Interviews, Interviewing Skills, Interview Preparation
Education
University of La Verne
Bachelor's degree, Business Administration and Management, General
HCT Packaging, Inc. June 2010 - Present
Mercury Insurance February 2008 - May 2009
AT&T February 2001 - October 2003
AT&T April 1999 - February 2001
AT&T April 1992 - April 1999
AT&T October 1991 - April 1992
AT&T December 1989 - October 1991
Skills
Invoicing, Accounts Receivable, Telecommunications, Customer Service, Cross-functional Team..., Training, Analysis, Project Management, Finance, Software Documentation, Call Centers, Program Management, SAP, Billing, Microsoft Office, Sales Operations, Forecasting, Account Reconciliation, Revenue Assurance, Sales Process, A/R Management, Sarbanes-Oxley Act, Business Process, Management, Customer Relations, Financial Reporting, Call Center, Supervisory Skills, EDI, QuickBooks, Negotiation, Cross-functional..., Financial Analysis, Billing Systems, Fraud, Lead Generation, Billing Solutions, Cosmetics, Packaging, Beauty Industry, Pricing, Teamwork, A/R analysis, Dispute Resolution, Credit Analysis, Volunteering, Human Resources
Education
Edison High School
University of Phoenix
Children's Medical Center - Population Health September 2013 - Present
Mercury Insurance October 2009 - September 2013
Mercury Insurance September 2007 - October 2009
Mercury Insurance April 2005 - September 2007
Syndicate Solutions July 2004 - April 2005
Skills
Analytical Skills, Customer Service..., New Hire Training, Mentoring New Hires, Presentations, Trending, Annual Reviews, Conducting Interviews, Program Implementation, Microsoft Excel, Customer Service, Finance, Microsoft Office, Insurance, Casualty, Sales, Financial Analysis, Process Improvement, Analysis, Claim, Underwriting
Education
University of South Florida 2009 — 2011
MBA, Finance, Management
University of Florida 2000 — 2004
BA, Business Administration - Minor Mass Communication
Hyundai Capital America September 2011 - Present
Western Dental Services July 2010 - September 2011
Mercury Insurance August 2008 - July 2010
HPM Building Supply January 2006 - May 2008
Skills
ETL Development, Business Intelligence, Data Warehouse..., Leadership and..., Data Warehousing, ETL, Databases, SDLC, Team Leadership
Education
Pepperdine University/ Graziadio School of Business
Master of Business Administration (M.B.A.), Marketing & Financial Analytics
University of Hawaii at Hilo
Bachelor of Business AdministrationClass of 2005
Direct General Insurance October 2010 - December 2012
Healthcare Parking Systems April 2007 - May 2010
First Acceptance Corporation August 2006 - April 2007
T.H.E. Insurance June 2005 - August 2006
The Hartford July 2002 - February 2004
Esurance 2002 - 2003
Travelers June 2001 - July 2002
Mercury Insurance October 1998 - July 2001
Skills
Claims Investigations, Casualty Claims, personal auto liability..., Claims Resolution, Commercial Litigation, Claims Management, Commerical Liability..., Homeowner's Liability..., Report Writing, Creative Writing, Risk Management, Teaching, phi kappa phi honor..., Claim Investigation, Property Damage, Subrogation, Claim, Insurance, Liability, General Insurance, Property
Education
University of South Florida 1988 — 1992
Master's degree, English Language and Literature/Letters
Flagler college 1976 — 1982
BA - English Literature; BA Psychology
Nerium International July 2014 - Present
Ambit Energy July 2013 - July 2014
UST- Global - Warner Bros. Entertainment Group of Companies 2012 - 2013
US Army January 2001 - December 2012
Mercury Insurance 2012 - 2012
Nike 2011 - 2012
UST Global - Disney ABC Television Group 2011 - 2011
UST Global - Walmart 2010 - 2011
Skills
Business Analysis, Quality Assurance, Software Documentation, SDLC, Agile Methodologies, Requirements Analysis, Leadership, Project Management, Business Process, Process Improvement, Scrum, Agile Project Management, Management, Visio, Microsoft Office, User Acceptance Testing, Waterfall, Manual Testing, Microsoft Word, Resource Management, Microsoft Excel, Systems Analysis, SharePoint, Full SDLC, SQL, Business Requirements, Requirements Gathering, Enterprise Architecture, Analysis, Data Analysis, Rational Rose Real Time, Version One, Test Cases, Test Planning, Logistics Management, Military Logistics, Finance, Logistics, International Logistics, Military Operations, Military Training, SAMS, SARSS, Commercial Insurance, Lawson HRIS, Media & Entertainment, Information Technology
Education
University of Maryland University College 2008 — 2015
Bachelor's degree, Business Administration, Management and Operations
Crystal & Company May 2012 - Present
Mercury Insurance May 2011 - May 2012
Waddell & Reed May 2010 - August 2010
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Financial Analysis, Research, Social Media, Public Speaking, English, Windows, Team Leadership, Financial Modeling, Insurance
Education
University of Hartford 2007 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Mercury Insurance January 2012 - Present
Liberty Mutual Insurance June 2009 - January 2012
The Hartford June 2008 - June 2009
Nationwide Insurance August 1998 - May 2008
South Carolina General Assembly 1997 - 1998
Skills
Insurance, Property Damage, Underwriting, Property & Casualty..., Policy, Employee Training, Customer Service, Inspection, Technical Training, Vendor Management, Supervisory Skills, Commercial Claims, Claims, Training & Development, Catastrophe Claims, Field Underwriting, Xactimate, Casualty Insurance, Claims Management, Commercial Insurance, Commercial Lines, General Insurance, Claim, Legal Liability, Risk Management, Liability Analysis, Training
Education
University of South Carolina-Columbia 1994 — 1998
BA
Plymouth Rock Assurance May 2014 - Present
Plymouth Rock Assurance May 2011 - Present
Mercury Insurance November 2006 - May 2011
Skills
Insurance, Claim, Liability, Casualty, General Insurance, Legal Liability, Property Damage, Subrogation, Customer Service, Casualty Claims, Claims Resolution, Personal Lines Auto, Personal Injury, Liability Analysis
Education
University of Hartford 2002 — 2006
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Keller Willaims Realty February 2015 - Present
Allstate Insurance Agency May 2013 - January 2015
AAA Mid-Atlantic Insurance July 2012 - April 2013
AGA Insurance Services February 2010 - July 2012
Mercury Insurance May 2008 - January 2010
American Independent / Personal Service Insurance Company April 2004 - May 2008
American Independent Insurance April 2004 - March 2008
Erie Insurance Group July 1999 - November 2003
The PMA Group September 1998 - July 1999
Crawford & Company December 1996 - September 1998
Skills
Financial Planning, Insurance, Workers Compensation, Commercial Insurance, Strategic Financial..., Casualty, Health Insurance, Liability, Claim, Claims Management, Underwriting, Legal Liability, Disability Insurance
Education
University of South Carolina-Columbia 1986 — 1990
B.S., Business Administration
ThyssenKrupp September 2015 - Present
Ceridian August 2012 - September 2015
Express Scripts March 2010 - June 2012
APAC Customer Services March 2009 - March 2010
Mercury Insurance May 2004 - July 2008
Mercury Insurance May 2004 - April 2005
McDonald's June 2003 - May 2004
Skills
Workforce Management, Statistics, Project Planning, Coaching, Scheduling, Forecasting, Vendor Relations, Benchmarking, Call Center, Microsoft Office, MS Project, PowerPoint, IEX Total View, Avaya, Aspect, Blue Pumpkin, Real Time Monitoring, Ad Hoc Reporting, Key Performance..., Champion, Six Sigma, Process Improvement, SPSS, Call Centers, Data Analysis, Performance Management, Customer Satisfaction, Project Management, Analysis, Visio, Cross-functional Team..., Human Resources, Process Scheduler, Contact Centers, Management, Leadership, Customer Service, Customer Experience, Quality Assurance, Strategic Planning, Call Center Development, Training, Microsoft Project, Avaya Technologies
Education
Capella University 2011 — 2014
Master of Business Administration (M.B.A.), Project Management
Medco Health Solutions 2010 — 2010
Six Sigma Green Belt Training
University of Phoenix 2005 — 2010
Bachelor of Science, Business/Management
OOIDA January 2013 - Present
Traders Insurance October 2003 - November 2008
Mercury Insurance February 1996 - June 2001
Skills
Claim, Liability, Insurance, Casualty, Commercial Insurance, Freight, Customer Service, Commercial Lines, Claim Investigation
Education
UCM-Warrensburg Missouri 1989 — 1992
Bachelor's degree, Criminal Justice/Law Enforcement Administration
University of Missouri-Columbia 1987 — 1989
Bachelor's degree, Criminal Justice/Law Enforcement Administration
The Hartford February 2015 - Present
Travelers February 2006 - February 2015
Mercury Insurance September 2002 - February 2006
R.S. Wilkinson & Associates, Inc. September 1994 - September 2002
Skills
Property & Casualty..., Commercial Insurance, General Insurance, Liability, Casualty, Commercial Lines, Workers Compensation, Professional Liability, Account Management, Sales, Umbrella Insurance, Customer Service, Sales Management, Personal Lines, Insurance, Marketing, Casualty Insurance, Risk Management
Education
University of Oklahoma 1988 — 1993
Bachelor of Arts (BA), English Language and Literature, General
Disney Mobile September 2014 - Present
Disney Mobile April 2012 - March 2014
Mercury Insurance November 2011 - April 2012
Intrinsic Games March 2011 - July 2011
High Moon Studios November 2010 - February 2011
FIEA January 2010 - August 2010
FIEA August 2009 - December 2009
Intrinsic Games February 2008 - May 2009
Blizzard Entertainment May 2008 - August 2008
Vivendi Games May 2007 - August 2007
Skills
Perforce, Flash, Photoshop, ISTQB foundation level..., Unity3D, C#, JavaScript, Scrum, Unreal Engine, JIRA, PowerPoint, Keynote, Outlook, Dropbox, Box.net, Gamebryo, Microsoft Excel, Game Design, Game Development, Level Design, Rapid Prototyping, Maya, Video Games
Education
University of Central Florida 2009 — 2010
MS, Interactive Entertainment
University of Southern California 2004 — 2008
BA, Communication
University of Southern California 2004 — 2008
Minor, Video Game Design and Management
Mercury Insurance September 2014 - Present
One Body Studios July 2013 - Present
One Body Studios June 2011 - Present
Mercury Insurance January 2013 - August 2014
Mercury Insurance December 2011 - December 2012
Mercury Insurance May 2005 - December 2011
Skills
Amy Ippoliti Online..., Microsoft Excel, Microsoft Word, Microsoft Project, Salesforce Training, Service-Now Training, ITIL v3 Foundations..., Training, Visio, E-Learning, Salesforce.com, MS Project, Software Documentation, Team Leadership, B2B, B2B Marketing, B2B Marketing Strategy, Strategic Planning, Process Improvement, Contact Management, Contact Centers, Call Center, Customer Service, Quality Assurance, Performance Metrics, Call Centers, Management, Vendor Management, Account Management, Troubleshooting, Customer Retention, Property & Casualty..., Commercial Insurance, Claim, Liability, SDLC, Risk Management, Professional Liability, Underwriting, General Insurance, Program Management, Time Management, Employee Training, Health Insurance, SharePoint, Employee Benefits, Casualty, Leadership, Legal Liability, Data Analysis
Education
Western Governors University 2011 — 2013
MBA, IT Management
University of La Verne 2008 — 2010
BS, Organizational Management
Pitney Bowes June 2013 - April 2015
Confluent Systems November 2012 - June 2013
Amplifi Commerce September 2012 - November 2012
Amplifi Commerce November 2011 - September 2012
Activision June 2011 - November 2011
XEN April 2011 - June 2011
HP Enterprise Services September 2009 - April 2011
Mercury Insurance January 2009 - September 2009
Commerce Architects August 2008 - December 2008
Cingular Wireless March 2007 - May 2008
Skills
Cloud Computing, Social Media, Enterprise Architecture, Web Services, Intranet, Online Sales, Integration, Web Applications, SOA, SaaS, SDLC, Scrum, Spring, Agile, Web Content Management, ATG Commerce, Software Engineering, Web Analytics, Online Retail, Agile Project Management, E-commerce, REST, Mobile Applications, PaaS, Agile Methodologies, Application Architecture, System Architecture, UML, Java, Commerce, Social Commerce, E-commerce Consulting, Multi-Channel Commerce, Cross-Channel, Digital Marketing..., Social Search, Social Analytics, Social Business Design, Social Business, JBoss Application Server, Eclipse, Mobile Devices, Business Strategy, Architectures, Websphere, CRM, CMS, Hadoop, Strategy, Sales
Education
University of Louisiana at Lafayette 1998 — 1999
Masters
University of Louisiana at Lafayette 1997 — 1999
Masters
University of Mumbai (Bombay) 1993 — 1997
Bachelor
St. Andrew's High School 1980 — 1991
Hyundai Capital America January 2013 - February 2015
American Honda Finance Company May 2008 - January 2013
Centro Properties Group November 2006 - January 2008
Coffee Bean April 2003 - October 2006
Mercury Insurance 2002 - 2003
Ernst and Young 2001 - 2002
Transamerica 1998 - 1999
Skills
Accounting, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Auditing, Financial Analysis, Financial Accounting, General Ledger, GAAP, Internal Audit, Financial Statements, SEC filings, Microsoft Excel, Access, US GAAP, CPA, Financial Modeling, Account Reconciliation, Financial Forecasting, Recruiting, P, Analysis, Big 4, Finance, Management
Education
University of Southern California 1997 — 2001
Leventhal School of Accounting, Accounting, 3.7 Cumulative GPA and 3.9 Accounting GPA
University of Southern California 1997 — 2001
Bachelor's degree, Accounting, 3.7 Cumulative GPA and 3.9 Accounting GPA
Mercury Insurance March 2004 - Present
Lundstrom Insurance April 1999 - March 2004
Skills
Agency Relations, Sales Growth, Problem Solving, Property & Casualty..., General Insurance, Casualty, Umbrella Insurance, Professional Liability, Homeowners, Inland Marine, Licensed Property &..., Underwriting, Marketing, Insurance, Commercial Insurance, Commercial Lines, Claim, Employment Practices..., Liability, Legal Liability, Casualty Insurance
Education
University of Denver 1984 — 1988
BA, Spanish, Business
ExplorationsPHP June 2015 - Present
Family Services of Montgomery County October 2013 - June 2015
Paul V. Fly Elementary School September 2012 - December 2012
Beverly Hills Middle School January 2012 - May 2012
West Chester University January 2011 - May 2011
Mercury Insurance October 2006 - October 2009
Skills
Student Counseling, Counseling Psychology, Elementary Education, Secondary Education, Middle School, Group Therapy, Lesson Planning, Group Lessons, Teaching, Classroom Management, Strategic Planning, Education, Community Outreach, Program Development, Nonprofits, Event Planning, Program Evaluation, Youth Development, Career Counseling, Psychotherapy, Higher Education, PowerPoint
Education
West Chester University of Pennsylvania 2010 — 2012
Master of Education (M.Ed.), Counselor Education/School Counseling and Guidance Services
University of Pittsburgh 1996 — 2000
Bachelor of Science (B.S.), Marketing
Esurance March 2013 - Present
Mercury Insurance December 2009 - March 2013
Progressive Insurance December 2005 - December 2009
Skills
Coverage Disputes, Claim, Insurance, Liability, Litigation
Education
American Educational Institute, Inc. 2009 — 2009
Legal Principles Claim Specialist
University of Delaware - Lerner College of Business and Economics 2002 — 2005
Bachelor of Science (BS), Marketing
Berkshire Hathaway HomeServices California Properties October 2012 - Present
Mercury Insurance June 2008 - October 2012
Ventura County District Attorney's Office June 2005 - June 2008
Skills
Real Estate, Customer Service, Word Processing, Microsoft Excel, Microsoft Word, Negotiation
Education
University of California, Santa Cruz 2003 — 2005
BS, Political Science
Buena High School 1997 — 2001
The General® April 2012 - Present
Mercury Insurance November 2010 - January 2012
GEICO January 2006 - November 2010
Skills
Property & Casualty..., Claim, Liability, Insurance, Claims Management, Casualty, General Insurance, Subrogation, Legal Liability, Commercial Insurance, Underwriting, Commercial Lines, Property Damage, Claim Investigation, Liability Analysis
Education
University of South Florida
AppleOne Employment Services 2015 - 2015
AppleOne Employment Services 2015 - 2015
Medtech College February 2010 - August 2014
Mercury Insurance August 2004 - October 2007
Skills
Administrative..., Customer Service, Administration, Research, Outlook, Student Affairs, PowerPoint, Office Management, Higher Education, Microsoft Word, Admissions, Resume Writing, Event Planning, Microsoft Excel, Microsoft Office, System Administration, Administrative...
Education
University of Phoenix 2007 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
State Farm Agent May 2012 - Present
Mercury Insurance May 1986 - May 2008
Skills
Property & Casualty..., Life Insurance, Health, Financial Services
Education
University of Santo Tomas 1967 — 1972
Bachelor of Science, Chemical Engineering
Santa Isabel College, Manila Philippines 1964 — 1967
Quickplay July 2015 - Present
PROVEN, Inc. January 2015 - July 2015
Phacil, Inc September 2013 - December 2014
SAIC February 2010 - September 2013
Mercury Insurance November 2006 - November 2010
Digital Solutions Inc July 2007 - February 2010
Prescription Solutions March 2003 - November 2006
High Moon Studios 2004 - 2005
Skills
Servers, Active Directory, Disaster Recovery, Cloud Computing, Data Center, Enterprise Architecture, IT Strategy, Microsoft Exchange, Netbackup, SAN, Troubleshooting, VMware ESX, Unix, IT Service Management, ITIL
Education
University of Oregon 1997 — 2001
BS, Computer and Information Science
United Bank July 2015 - Present
Bank of Clarke County January 2015 - July 2015
Bank of Clarke County March 2013 - January 2015
Imagex, Inc. September 2012 - February 2013
IronKey, Inc. January 2012 - July 2012
Virginia Commerce Bank December 2010 - January 2012
Virginia Commerce Bank October 2009 - February 2011
Virginia Commerce Bank January 2007 - October 2007
Virginia Commerce Bank April 2006 - January 2007
Mercury Insurance March 2004 - March 2006
Skills
Identity Management, Computer Security, SaaS, Security, Cloud Computing, Enterprise Software, Salesforce.com, Solution Selling, Lead Generation, Active Directory, Mobile Devices, Encryption, Account Management, New Business Development, Business Planning, Business Development, Team Leadership, Network Security, Professional Services, Enterprise Architecture, Virtualization, Project Management, Banking, Retail Banking, Commercial Banking, Core Banking, Branch Banking, Financial Audits, Customer Service, Enterprise Risk..., Training, IT Management, Treasury Management, Staff Development, Strategic Planning, Risk Management, Business Analysis, Team Building, Portfolio Management, Cash Management, Process Improvement, Financial Services, Vendor Management, Budgets, Information Security, Internet Banking, Program Management, Management, Leadership, CRM
Education
University of South Florida 1998 — 2000
B.S., Management Information Systems
University of South Florida 1994 — 2000
Bachelor of Science (B.S.), Information Technology
Humana Inc. December 2014 - Present
Wisconsin Department of Public Instruction August 2014 - November 2014
Humana Pharmacy Solutions September 2013 - August 2014
Humana January 2011 - October 2013
Mercury Insurance January 2010 - January 2011
Prudential Financial October 2008 - January 2010
Bristol-Myers Squibb, NY November 2007 - September 2008
Skills
Business Analysis, Requirements Analysis, Business Intelligence, Process Improvement, Visio, Analysis, SQL, SDLC, Requirements Gathering, Business Requirements, Software Project..., Project Management, Data Analysis, SAS, Health Insurance, Business Process..., SharePoint, Healthcare, Business Process, Agile Methodologies, Cross-functional Team..., Access, Analytics, User Acceptance Testing, Software Documentation, Insurance, JAD, MS Project, Healthcare Information..., Business Process Design, Program Management, QlikView Development
Education
University of Louisville 2011 — 2013
Master of Business Administration
University of Madras 2000 — 2002
Master of Science, Microbiology
University of Madras 2000 — 2002
Master's degree, Psychology
AIG September 2012 - Present
RSCIA October 2007 - November 2012
Mercury Insurance 2001 - 2007
Space Coast Underwriters 1997 - 2001
Skills
Casualty, Insurance, Commercial Lines, Property & Casualty..., Marketing, Commercial Insurance
Education
University of Delaware 1992 — 1997
Bachelor, Economics, History
Oklahoma Department of Human Services October 2014 - Present
Oklahoma Department of Mental Health & Substance Abuse Services July 2013 - October 2014
American Red Cross of Central and Western Oklahoma March 2008 - October 2014
Mercury Insurance October 2007 - May 2013
American Red Cross of Central and Western Oklahoma April 2008 - January 2012
FEDEX KINKOS July 1997 - October 2007
Skills
WebEOC, Web 2.0, Adobe Creative Suite, Microsoft Office, Customer Service, Digital Photography, Photography, Social Media, Photoshop, Graphic Design, Social Networking, InDesign, Emergency Management, Training
Education
University of Central Oklahoma
Bachelors of Science, General Studies
BlueSail Computing January 2001 - Present
Event Network, Inc. January 2014 - July 2015
PwC April 2012 - July 2013
Hitachi Consulting October 2011 - January 2012
SmartDraw Software, LLC January 2011 - August 2011
Mercury Insurance August 2010 - November 2010
DJM Cad & Coordination Services August 2010 - August 2010
MaxLinear June 2010 - July 2010
Ensynch November 2009 - April 2010
Lockheed Martin May 2008 - October 2009
Skills
SharePoint, Windows Server, SQL, .NET, Visual Studio, C#, XML, Photoshop, jQuery, Web Applications, TFS, XSL, JavaScript, SharePoint Designer, Databases, ASP.NET, WCF, Software Development, Microsoft SQL Server, SDLC
Education
University of Illinois at Chicago
BS Electrical Engineering, Computer Design, 4.3 - 5.0
University of Illinois at Chicago
BSEE, Computer Design
Self-Employed PR Consultant January 2010 - Present
Invisible Fence June 2007 - June 2011
Fetching Communications August 2008 - February 2010
Petsersize 2004 - 2008
University of South Florida December 2006 - June 2007
Mercury Insurance 2003 - 2006
Skills
Writing, Media Relations, Media Pitching, Press Releases, Public Relations, Social Media, Advertising, Marketing, Event Planning, Marketing Strategy, Publicity, Nonprofits, Public Speaking, Strategic Planning
Education
University of South Florida 2002 — 2006
MA, Public Relations, Mass Communications
Millersville University of Pennsylvania 1998 — 2002
BA, Speech Communication and Public Relations
Esurance April 2015 - Present
Mercury Insurance September 2007 - March 2015
Adecco 2003 - 2007
The WorkCard Company 2001 - 2003
LifeChart.Com 2000 - 2001
University Of California, Berkeley 1998 - 2000
Cardinal Health 1996 - 1998
Allegiance Healthcare 1994 - 1996
MSE Work Redesign Consultant 1993 - 1994
Baxter Healthcare 1989 - 1992
Skills
Strategic Planning, Process Engineering, Leadership Development, Planning, Training & Development, Customer Satisfaction, Employee Engagement, Customer Advocacy, Call Center Development, Call Center, Change Management, Organizational Design, Project Planning, Vendor Management, Call Centers, Organizational..., Management, Process Improvement, Training, Customer Service, Leadership, Risk Management, Integration, Software Documentation, Start-ups, Business Process, Executive Management, Telecommunications, Cross-functional Team..., Product Development, Business Process..., Program Management, Consulting, Outsourcing, Team Building, Employee Training, Strategy, CRM, Project Management, Insurance
Education
University of Colorado Boulder 1985 — 1989
B.A., International Affairs
American Family Insurance April 2013 - Present
Sentry Insurance August 2010 - April 2013
Mercury Insurance May 2004 - August 2010
Skills
Claim, Liability, Property & Casualty..., Casualty Claims, Property Damage, Claim Investigation, Claims Handling, Claims Resolution, Auto Claims, Insurance Adjusting, Automobile Liability, General Insurance, Insurance, Legal Liability, Liability Analysis, Microsoft Office, Casualty Insurance, Customer Service
Education
University of Illinois at Urbana-Champaign 1995 — 2000
Bachelor of Science (B.S.), International, Resource and Consumer Economics
Mercury Insurance October 2003 - Present
Verio January 2000 - September 2002
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Outlook, Agile Methodologies, Business Analysis, Business Requirements, Event Planning, Insurance, Microsoft Word, Public Speaking, Requirements Analysis, Requirements Gathering, Research, SDLC, Team Building, User Acceptance Testing, Visio
Education
University of Phoenix-Colorado Campus 1995 — 1997
Master's degree, Computer Information Systems
University of Oklahoma 1985 — 1990
Bachelor of Science (BS), Management Information Systems, General
Mercury Insurance May 2013 - Present
Apria Healthcare December 2009 - April 2013
Tata Consultancy Services October 2006 - October 2009
Cognizant Technology Solutions April 2005 - September 2006
Skills
Business Intelligence, Microstrategy, Data Warehousing, Websphere, Unix, PL/SQL, Teradata, DB2, Data Modeling, SQL, Netezza, Databases, Datastage, Oracle, Informatica, BMC Remedy, Toad, Microsoft SQL Server, SDLC, Requirements Gathering, ETL, Data Integration, Performance Tuning, OLAP, Visio, Dimensional Modeling, Business Intelligence..., Tomcat, Java, Software Development, Dashboard, MicroStrategy
Education
Madras University 2000 — 2004
Bachelor of Engineering, Computer Science
OAA - The Total Solution for the Independent Insurance Agent August 2014 - Present
INSURICA April 2013 - August 2014
Mercury Insurance September 2002 - April 2013
Skills
Property & Casualty..., Commercial Insurance, Casualty, Liability, Insurance, Leadership, Legal Liability, Commercial Lines, Underwriting, Workers Compensation, Umbrella Insurance, Professional Liability, Casualty Insurance, Claim, Customer Service, Employment Practices..., General Insurance, Inland Marine
Education
University of Central Oklahoma 2015 — 2016
Bachelor of Business Administration (B.B.A.)
Rose State College 2010 — 2015
Associate's degree, Business
Mid-Del Technology Center 1999 — 2001
Competency Certificate, Child Care
Del City High School 1998 — 2001
Diploma, General Studies
Mercury Insurance November 2014 - Present
Mercury Insurance June 2011 - November 2014
Mercury Insurance March 2002 - June 2011
Skills
Insurance, Casualty, Property & Casualty..., General Insurance, Liability, Commercial Insurance, Commercial Lines, Customer Service, Legal Liability, New Business Development, Risk Management, Underwriting, Marketing, Casualty Insurance, Sales, Management, Sales Management
Education
University of Florida 1995 — 1998
Bachelor of Arts (B.A.)
Experience Unlimited February 2011 - Present
Mercury Insurance March 2001 - January 2011
Mercury Insurance 2002 - 2011
Skills
Contract Negotiation, Business Development
Education
University of Phoenix 2002 — 2004
MBA, Business
FarmAssure December 2013 - Present
Mercury Insurance 2001 - 2013
C. L. Frates and Company April 1987 - January 2001
Skills
Property & Casualty..., Underwriting, Casualty, Commercial Insurance, Insurance, Commercial Lines, Professional Liability, General Insurance, Liability, Umbrella Insurance
Education
University of Oklahoma - Price College of Business
Bachelor of Business Administration (BBA), Business Administration and Management, General
Hyundai AutoEver February 2013 - Present
Mercury Insurance October 2009 - January 2013
Mercury Insurance January 2009 - September 2009
Capital Group September 2007 - December 2008
Mercury Insurance September 2006 - September 2007
CME Group 2006 - 2006
MetLife Insurance 2005 - 2006
Liberty Mutual Insurance 2005 - 2005
Deloitte 2004 - 2004
University of South Alabama 2002 - 2002
Skills
Java Enterprise Edition, Java, SOA, Websphere, Agile Methodologies, SDLC, Web Applications, JSP, Weblogic, Spring, Enterprise Architecture, JMS, Integration, Tomcat, Web Services, Hibernate, Requirements Analysis, Struts, DB2, Unix, PL/SQL, Software Project..., Scrum, REST, WebSphere Application..., Spring MVC, EJB, Web Development, iBatis, Jenkins, SonarQube, Maven, Big Data, Hadoop, Apache Pig, Hive, Cassandra, Apache Spark, WebSphere, Spring Framework
Education
University of South Alabama 2001 — 2003
Masters, in Electrical & Computer Engineering
ECIL-BDPS 2000 — 2000
Diploma, Hardware Engineering
NBKRIST(Sri Venkateswara University) 1995 — 1999
B.Tech, Electrical and Electronics Engineering
St. Joseph English Medium High School, Nellore
10th Grade, General
Mercury Insurance 1999 - Present
Mercury Insurance 1998 - 1999
Mercury Insurance August 1995 - 1998
Skills
Supervising Others, Goal-oriented..., Training, Development of staff to..., Conduct disciplinary..., Providing performance..., Superior organizational..., Extend settlement..., Work Well Independently, Customer-focused Service, Analyze data, Critical attention to..., Written & Verbal...
Education
University of Illinois at Urbana-Champaign 1989 — 1991
Bachelor's degree, Psychology
Mundelein College 1987 — 1989
Biology major
Collabera June 2015 - Present
APR Consulting January 2011 - December 2014
Anchor Blue Incorporated July 2005 - December 2010
Mercury Insurance March 2005 - July 2005
The Disney Store 1997 - 2005
Skills
AIX, Oracle, Solaris, Unix, SAN, Linux, Databases, WebSphere Application..., Disaster Recovery, RedHat, Microsoft SQL Server, MySQL, HP-UX, DB2, Storage, Database Administration, ERP, Security, IBM AIX, Red Hat Linux, Suse Linux, Storage Area Networks, TSM, Unix Shell Scripting, Information Technology, Vendor Management
Education
University of Phoenix 2003 — 2004
Bachelor of Science, Information Technology
Mercury Insurance July 2014 - Present
Mercury Insurance April 2013 - June 2014
Mercury Insurance April 2007 - April 2013
Phoenix Insurance Group Inc. / Mazey, Reed & Brey March 2005 - April 2007
The Hanover Insurance Group January 2005 - March 2005
Fireman's Fund Insurance Company November 2003 - December 2004
Citizens United Reciprocal Exchange November 2002 - November 2003
Encompass Insurance November 2001 - November 2002
Allstate Insurance May 1995 - November 2001
Skills
Property & Casualty..., Insurance, Underwriting, General Insurance, Umbrella Insurance, Casualty, Customer Service, Liability, Claim, Legal Liability, Risk Management, Brokers, Renters, Marketing, Sales, Claims Management, Process Improvement, Liability Analysis, Coaching, Homeowners, Claim Investigation, Automobile, Business Services, Claims Handling, Umbrella, Condos, Home, Customer Relations, Coverage, Compliance, Licensed Property, Property Damage, Personal Lines Auto, Casualty Claims, Fraud, Employee Training
Education
West Chester University of Pennsylvania 1995 — 1997
BS, Marketing
University of Pittsburgh 1993 — 1995
Business Duo
Downingtown Senior High School
Crane Payment Innovations February 2015 - Present
University of Miami, Miller School of Medicine October 2013 - September 2014
University of Miami, Miller School of Medicine December 2012 - September 2013
Ovations Food Services, LP March 2011 - November 2012
Mercury Insurance October 2006 - March 2011
Marriott International August 2004 - October 2006
Skills
Employee Relations, Human Resources, Talent Acquisition, Performance Management, Onboarding, Hospitality, Coaching, Customer Service, ADP Payroll, Event Management, Food & Beverage, Team Building, Event Planning, Talent Management, Deferred Compensation, Hiring, Personnel Management, Recruiting
Education
University of Central Florida 2001 — 2003
Bachelors, Hospitality Management
MDSBIZ Technologies LLC July 2013 - February 2015
Mercury Insurance January 2012 - June 2013
State Farm Insurance July 2010 - January 2012
People's United Bank July 2009 - July 2010
GE Capital July 2008 - July 2009
P/Strada, LLC June 2007 - July 2008
Precision Technologies Corp. July 2005 - July 2007
US Army March 2000 - July 2005
ACI Limited July 1997 - March 2000
Skills
Analysis, Requirements Gathering, Visio, User Acceptance Testing, SDLC, Business Process, Agile Methodologies, Business Requirements, Use Case Analysis, Requirements Analysis, UML, Software Documentation, BRDs, FRD, UAT coordination, Business Process..., SharePoint, Training, Project Management, Insurance, Annuities,..., IT Analyst experience..., Experienced Business..., IT Operation Specialist, SDLC, Project life..., Web based Projects,..., Guidewire, Policy Analysis, Claims Management, Guidewire Policy Center..., Guidewire Claim Center..., Workflow, RTM, Requirements Management, Requirement..., Functional Requirements, User Interface Design, Gap Analysis, Waterfall, MS Project, Quality Center, Business Process Design, HP Quality Center, Microsoft Project
Education
University of North Texas 2011 — 2015
Doctor of Philosophy (Ph.D.), Computer/Information Technology Administration and Management
University of Missouri-Kansas City 2008 — 2009
Masters, Mathematics
University of Phoenix 2005 — 2006
MBA (MIS), Computer Information System
University of Maryland College Park 2000 — 2002
CIMST Undergraduate Courseworks, Computer Information and Management System
National University 1995 — 1996
Bachelor of Arts (2nd Bachelor Degree), B. A in Political science and Government
National University 1992 — 1995
Bachelor of Science Honors in Bilogy, Biology
Mercury Insurance June 2014 - Present
Skills
Managed Care, Account Management, B2B, Insurance, Leadership, Property, New Business Development, Real Estate, Risk Management, Sales, Sales Operations, Selling, Solution Selling, Underwriting, Finance
Education
University of Southern California 1993 — 1997
B.S.
University of Southern California
Seven Star Martial Arts September 2014 - Present
Seven Star Martial Arts July 2012 - Present
HCFD Realty Management April 2009 - November 2011
Mercury Insurance February 2005 - January 2008
Mercury Insurance April 2000 - February 2005
Skills
Budgets, Contract Management, Contract Negotiation, Management, Project Planning, Team Building, Purchasing, Insurance, Training, Leadership, Sales, Research
Education
University of Phoenix 2005 — 2008
Business Management, Business
Mercury Insurance Group September 2004 - Present
Mercury Insurance April 2003 - September 2004
Mercury Insurance January 1994 - April 2003
Skills
Customer Service, Claims Management, Team Building, Process Improvement, Microsoft Office, Microsoft Word, Microsoft Excel, Property & Casualty..., Casualty Insurance, Commercial Insurance, Claim, General Insurance, Insurance
Education
University of California, Santa Cruz 1983 — 1987
Bachelor of Arts (BA), Majors in Economics and Psychology
Mercury Insurance September 2014 - Present
Mercury Insurance October 2010 - Present
Mercury Insurance June 2009 - September 2010
Mercury Insurance April 2006 - June 2009
Mercury Insurance September 2004 - March 2006
Capgemini Consulting June 2002 - August 2004
Capgemini Consulting February 2002 - June 2002
Ernst & Young September 2001 - June 2002
Ness Technologies June 2000 - August 2001
Patni Computer Systems April 1997 - June 2000
Skills
Sun Certified Java..., Guidewire, J2EE Application..., J2EE Web Services, Web Applications, Web Services, WebSphere Application..., Leadership Development, Management, Technical Leadership, Team Leadership, Java Enterprise...
Education
University of California, Irvine 2013 — 2014
University of Mumbai
Masters in Science
CDAC (former NCST)
Post Graduate Diploma in Software Technology
University of Mumbai
Bachelors in Science
Wipro Technologies 2006 - Present
AT&T May 2014 - Present
Credit Suisse September 2013 - March 2014
AT&T August 2010 - August 2013
InterContinental Hotels Group January 2010 - May 2010
Mercury Insurance July 2009 - January 2010
Northwestern Mutual January 2008 - June 2009
Boeing April 2007 - January 2008
Red Bull May 2006 - April 2007
Amadeus August 2005 - May 2006
Skills
Program Management, Project Management, Project Portfolio..., SDLC, Requirements Analysis, Vendor Management, Cross-functional Team..., MS Project, IT Service Management, System Deployment, IT Strategy, Infrastructure, PMO, Integration, Disaster Recovery, Data Center, System Administration, Software Development, CRM, Information Technology, Enterprise Software, Enterprise Architecture, Architectures, Solution Architecture, Software Project...
Education
University of North Carolina at Charlotte 1987 — 1989
MS, Computer Science
University of North Carolina at Charlotte 1981 — 1987
BS, Electrical Engineering
Aspect Software August 2007 - Present
Aspect Software July 2005 - August 2007
Mercury Insurance 2003 - 2005
ClientLogic 2002 - 2003
TCS Management 1999 - 2001
Skills
Call Center, Call Centers, Workforce Management, Contact Centers, Unified Communications
Education
University of Dayton 2001 — 2005
BS, Marketing
University of Dayton
MBA, Business Administration
CMLA, Foothill montessori October 2012 - March 2013
Independent Web developer January 2010 - March 2011
Radianta May 2006 - October 2009
Mercury insurance March 2005 - December 2005
Optum Inc. 1997 - 2001
Skills
Quality Assurance, CRM, Microsoft SQL Server, Databases, Enterprise Software, Testing, Java, Software Quality..., VoIP, Agile Methodologies, .NET, Integration, Unix, Requirements Analysis, SDLC, Software Development, Regression Testing, Process Improvement, Business Analysis
Education
University of Mumbai 1989 — 1996
Hyundai AutoEver America November 2012 - Present
Mercury Insurance September 2009 - November 2012
AHMSI 2007 - 2009
Option One Mortgage February 1999 - September 2007
Skills
VMware, Windows Server, Active Directory, Disaster Recovery, Data Center, Servers
Education
University of Santo Tomas 1984 — 1988
Bachelor of Science in Commerce, Business Administration Major
Erie Insurance February 2007 - Present
Mercury Insurance March 2004 - February 2007
Education
University of Notre Dame - Mendoza College of Business 2001 — 2003
MBA, Marketing and International Business
University of Illinois at Chicago 1994 — 1999
BA, Economics
Mercury Insurance May 1996 - Present
Century 21 International August 1994 - May 1996
Foster Ousley Conley August 1992 - August 1994
Skills
Insurance, Casualty, Liability, Commercial Insurance, Underwriting, Commercial Lines, Customer Service
Education
University of Santo Tomas 1988 — 1992
Bachelor of Science, Business Administration
Saint Scholastica's Academy of Marikina 1977 — 1988
Esurance April 2011 - Present
Mercury Insurance July 2006 - March 2011
Skills
Claim, Liability, General Insurance, Property Damage, Claim Investigation, Claims Handling, Property, Liability Analysis, Claims Management, Claims Investigations, Subrogation, Casualty, Commercial Lines, Legal Liability, Commercial Insurance
Education
University of Massachusetts, Amherst 2000 — 2004
Bachelor of Science (BS), Hospitality Management
HSN October 2007 - Present
HSN June 2005 - October 2007
Mercury Insurance 2003 - 2005
AirGate PCS 2000 - 2003
GTE Wireless 1995 - 2000
Education
University of Florida 1991 — 1995
The Hartford April 2007 - February 2009
Mercury Insurance June 2004 - April 2007
Skills
Property & Casualty..., Claim, Insurance, Liability, Claims Management, Casualty, Legal Liability, Commercial Lines, Commercial Insurance, Underwriting, General Insurance, Claim Investigation, Property Damage, Workers Compensation, Professional Liability, Health Insurance, Life Insurance, Umbrella Insurance, Disability Insurance, Fixed Annuities
Education
The University of Connecticut 2010 — 2013
Bachelor of Science (B.S.), Nutrition Sciences
Mercury Insurance April 2003 - Present
Education
University of South Florida - College of Business Administration 2002 — 2007
B.S. Finance, Finance
Mercury Insurance March 2014 - August 2014
Mercury Insurance March 2011 - February 2014
Mercury Insurance Group November 2009 - February 2011
American Home Mortgage Servicing, Inc. 2008 - 2009
AHMSI 2008 - 2009
Option One Mortgage 1998 - 2007
Skills
Data Center, IT Operations, Management, Vendor Management, Disaster Recovery, Windows Server, Citrix, SharePoint, Enterprise Architecture, VMware, Call Centers, IT Management, SDLC, Leadership, Virtualization, Integration, Active Directory, Technical Support, Visio, VMware ESX, Process Improvement, SQL, Security, Altiris, System Deployment, Servers
Education
University of Miami
Klinedinst PC September 2006 - Present
Mercury Insurance January 2001 - January 2003
Education
University of the Pacific - McGeorge School of Law 2003 — 2006
University of California, Santa Cruz 1997 — 1999
B.A., Psychology
Bella Vista
Genentech (A Member of the Roche Group), November 2013 - Present
University of California - Office of the President, CEB July 2013 - October 2013
Model N October 2012 - July 2013
Genentech (A Member of the Roche Group) February 2010 - September 2012
PMI Group Inc August 2007 - December 2009
PMI Mortgage Insurance Co. 2007 - 2009
Mercury Insurance August 2006 - July 2007
Relevant Business Systems Inc July 2001 - July 2006
Hellobrain.com July 2000 - August 2001
Spin Software November 1999 - June 2000
Skills
SDLC, Web Services, SQL, Requirements Analysis, XML, Software Project..., SOA, Crystal Reports, SharePoint, Agile Methodologies, Database Design, Oracle, VB.NET, Quality Assurance, Microsoft SQL Server
Education
GNIIT), National Institute of InformationTechnology Ltd 1995 — 1996
Bachelor of Science, Information Technology
University of Madras 1992 — 1995
Bachelor; Bachelor Degree, Computer Science
Mercury Insurance March 2004 - Present
Skills
Underwriting, Property, Liability, Insurance, General Insurance
Education
University of Florida 1997 — 2001
Mercury Insurance September 2006 - Present
Unified Western Grocers 2005 - 2006
Health Net 2003 - 2005
CIGNA Healthcare 2000 - 2003
WellPoint 1995 - 2000
Education
University of Pennsylvania - The Wharton School 1976 — 1980
BS, Economics, Accounting
Mercury Insurance February 2006 - Present
Mercury Insurance January 2008 - June 2008
Education
University of La Verne 2002 — 2006
NAIFA July 2014 - Present
New Generation Insurance Marketing November 2013 - Present
GBS Insurance/Flynn Associates November 2008 - November 2013
State Farm Insurance April 2003 - November 2008
Mercury Insurance March 2002 - March 2003
Skills
Insurance, Fixed Annuities, Disability Insurance, Property & Casualty..., Marketing, Claim, Underwriting, Term Life Insurance, Long-term Care, Financial Planners, Life Insurance, Commercial Insurance, 401k, Long Term Care Insurance, Medicare, Critical Illness, Whole Life, General Insurance, Casualty, Leadership, Sales, IRAs, Wealth, Securities, Legal Liability, Wealth Accumulation, Estate Planning, Brokers, Homeowners, Universal Life, Risk Management, Management, Wealth Management, Liability, Customer Service, Variable Annuities, Financial Advisory, Strategic Financial..., Retirement, Financial Services
Education
University of Phoenix, College of Graduate Business and Management 2007 — 2008
MBA, Business Administration
University of Southern California 1998 — 2001
Bachelor's, Business
University of Southern California - Marshall School of Business 1998 — 2001
BS, Business Administration
CSAA Insurance Group August 2011 - Present
Sedgwick February 2010 - August 2011
Cambridge a member of the XChanging Companies October 2008 - February 2010
Mercury Insurance September 2008 - October 2008
C.S.A.A. 2006 - July 2008
California State Auto Assoc 1989 - 2006
Skills
Liability, Legal Liability, Claim, Property & Casualty..., Casualty, Personal Injury, Claims Management, Insurance, Mediation, Litigation, Casualty Insurance, Professional Liability, Subrogation, Claims Handling, General Insurance, Negotiation, Wrongful Death, Claim Investigation, Underwriting, Premises Liability..., Personal Injury...
Education
University of Phoenix 1996 — 1999
Bachelors, Business
L.A. Care Health Plan April 2015 - Present
Bank of America November 2009 - October 2014
Health Net November 2007 - November 2009
Mercury Insurance January 2006 - November 2007
Skills
Microsoft Excel, Access, Microsoft Word, SQL, Visual Basic, AS400 system, Customer Service, Problem Solving, Multi-task & Handle..., Eligibility, Medicare, Auditing, Special Projects, Ad Hoc Reporting, Quality Control, Escalation Resolution, Banking, Coaching, Credit, Foreclosures, Leadership, Management, Mortgage Lending, Microsoft Office, Outlook, Program Management, Real Estate, Risk Management, Team Building
Education
University of Phoenix 2004 — 2006
Bachelors, Business Administration
Mercury Insurance 2004 - Present
Insurance Management Solutions Group February 2001 - 2004
Skills
Underwriting, Insurance, Property & Casualty..., General Insurance, Coaching, Leadership, Management, Strategic Planning
Education
University of South Florida
Bachelor of Arts, Finance
Mercury Insurance Program ManagerMercury Insurance Group2006 - Present
Education
USC
MS
Mercury Insurance April 2012 - Present
American Red Cross September 1982 - September 2011
Independent Military/Veterans Advocate 2011 - 2011
American Red Cross San Antonio Area Chapter 2007 - 2011
American Red Cross October 2005 - June 2007
American Red Cross October 1998 - December 2005
Skills
Service Excellence, Community Outreach, Integrity, Public Speaking, Non-profits, Writing, Teaching, Customer Service, Mentoring, Supervisory Skills, Administration, Employee Relations, Coaching, Research, Team Building, Customer Relations, Microsoft Office, Word, Scheduling, Excel, Interviewing, Coordination, Advertising, Planning, Call Center, Time Management, Outlook, Public Relations, Nonprofits, Budgets, Process Scheduler, Call Centers, Microsoft Word, Microsoft Excel, Event Planning, System Administration, Strategic Planning, Project Planning, Leadership, Team Leadership, Interviews
Education
Judson High School
University of Phoenix
Business Administration
Mercury Insurance July 2004 - Present
State Farm ESP Agency April 2003 - April 2004
Education
University of South Carolina-Aiken 1999 — 2003
Bachelor's degree, Business Administration with a fous in accounting
Mercury Insurance August 2014 - Present
Systech Solutions October 2010 - Present
Tilly's June 2013 - August 2014
Tireco, Inc September 2012 - June 2013
Mercury Insurance June 2012 - August 2012
Falken Tire April 2012 - May 2012
Toyota Financial Services October 2010 - April 2012
Tata Consultancy Services April 2001 - December 2003
Skills
Data Warehousing, SQL, Microsoft SQL Server, Oracle, Requirements Analysis, Databases, Business Intelligence, PL/SQL, Integration, Netezza
Education
University of Madras 1998 — 2001
Bachelor's in Mathematics & Master's in Computer Applications, Computer Science
A Plus Actuarial February 2013 - Present
First Acceptance Corporation April 2009 - 2012
Countrywide May 2007 - April 2009
Mercury Insurance August 2004 - May 2007
Auto Club of Southern California June 1982 - January 2004
NCCI 1978 - 1979
Skills
Property & Casualty..., Actuarial Science, Pricing, Insurance, Underwriting, General Insurance, Casualty, Liability, Management
Education
University of Pennsylvania - The Wharton School 1974 — 1978
BS, Economics
Hewlett
Mercury Insurance November 1999 - March 2009
Mercury Insurance Group 1999 - 2009
Education
University of Montana 1994 — 1997
B.A., Journalism
Mercury Insurance April 1997 - Present
Skills
Property & Casualty..., Health Insurance, Casualty, Insurance, Commercial Insurance, Legal Liability, Liability, Risk Management, Management, Claim, General Insurance, Process Improvement, Customer Service, Marketing, Commercial Lines, Casualty Insurance
Education
University of Central Oklahoma
Bachelor's degree
Mercer October 2014 - Present
Towers Watson May 2009 - October 2014
Towers Watson July 2013 - June 2014
Mercury Insurance September 2006 - May 2009
Skills
FSA, Enrolled Actuary, Defined Benefit, Retirement, Retirement Planning, Actuarial Science, Employee Benefits, Pensions, Pension Administration, Consulting, Financial Risk, Defined Contribution, Insurance, ERISA, Benefits Administration, 401k, Financial Modeling
Education
University of Southern California 2002 — 2006
BS, Business Administration, Magna Cum Laude
Bluegreen Vacations January 2011 - Present
Mercury Insurance December 2009 - December 2010
Intellect Business Solutions February 2008 - October 2009
Skills
Microstrategy, Netezza, Data Warehousing, Dashboard, Teradata, Business Intelligence, Business Intelligence..., Data Warehouse..., ETL, OLAP, Dimensional Modeling, Data Modeling, Microsoft SQL Server, SSIS
Education
University of Detroit Mercy
Masters, Computer Information Systems
Orange Business Services May 2008 - Present
Mercury Insurance July 2005 - April 2008
Education
University of South Florida 2000 — 2004
BS, Finance
Mercury Insurance December 2008 - Present
Mercury Insurance May 2007 - December 2008
Education
University of Central Oklahoma 2005 — 2007
BM, Music
Mercury Insurance March 2015 - Present
Mercury Insurance January 2011 - Present
Mercury Insurance April 2009 - January 2011
Mercury Insurance August 2005 - April 2009
Skills
Call Centers, Casualty, Casualty Insurance, Claim, Commercial Insurance, Commercial Lines, General Insurance, Insurance, Process Improvement, Property, Software Documentation, Risk Management, Workers Compensation
Education
University of Florida 1999 — 2003
B.A., Business Administration
Mercury Insurance August 2004 - Present
Skills
Property & Casualty..., Liability, Insurance, Casualty, Claim, Subrogation, Casualty Insurance, Claims Management, Customer Service, General Insurance, Legal Liability, Process Improvement, Sales
Education
University of South Florida
Mercury Insurance April 2006 - Present
Education
University of South Florida
Mercury Insurance Group November 2014 - Present
Mercury Casualty Co. August 2007 - Present
Mercury Insurance April 2001 - August 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, Budgets, Marketing, Legal Liability, Insurance, Casualty, Analysis, Commercial Insurance, Risk Management, Property & Casualty..., Management, Negotiation
Education
St John Fisher 1988 — 1990
Bachelor of Applied Science (B.A.Sc.), Finance and Financial Management Services
University of Dayton 1986 — 1988
National General Insurance January 2015 - Present
American Honda Motor Company, Inc. October 2010 - December 2014
Lakeside Golf Club 2007 - 2010
Residence Inn by Marriott October 2006 - April 2008
Norwegian Cruise Line September 2004 - September 2006
Mercury Insurance February 1997 - March 2004
Skills
Food & Beverage, Pastry, Catering, Menu Development, Banquets, Hotels, Culinary Skills, Hospitality Management, Hotel Management, Baking, HACCP, Inventory Management, Front Office, Food Preparation, Budgets, Menu Costing, Microsoft Office, Customer Satisfaction, Microsoft Word, Microsoft Excel, Bakery, Chef, Tourism, Customer Service, Food Service, Cooking, Resorts, Hospitality Industry, Hospitality, Food Safety, Sanitation, Food Industry
Education
California School of Culinary Arts 2002 — 2004
Associate's degree, Culinary and Hospitality
AB Miller 1991 — 1995
Diploma
University of Phoenix
Broadcom October 2013 - Present
First American Database Solutions February 2013 - October 2013
Newegg.com September 2012 - January 2013
Mercury Insurance March 2010 - September 2012
CCC Information Services August 2005 - September 2009
Systems Task Group Intl. Ltd May 2002 - July 2005
Tata Share Registry Ltd July 2001 - April 2002
Skills
Documentation, Requirements Analysis, SDLC, Business Analysis, Software Development, Requirements Gathering, Software Project..., PL/SQL, Data Warehousing, Agile Project Management, Scrum, Cross-functional Team..., Agile Methodologies, Leadership, Process Improvement, Business Requirements, PMP, Management, Visio, PMO, Project Portfolio..., Software Documentation
Education
University of Mumbai 2000 — 2002
Masters in Commerce, Business & Management
Cognizant Technology Solutions December 2009 - Present
Cognizant Technology Solutions February 2005 - Present
Mercury Insurance September 2010 - 2015
RR Donnelley April 2004 - July 2004
HCL Technologies September 2003 - March 2004
Skills
Java Enterprise Edition, Hibernate, Struts, JSP, Tomcat, Web Services, Servlets, JDBC, XML, Ant, EJB, JBoss Application Server, JMS, SOAP, UML, Agile Methodologies, Guidewire, Eclipse, ODS, Netezza, Design Patterns, Software Development, Requirements Analysis, Microsoft SQL Server, Java, DB2, Spring Framework, SDLC, Oracle, jQuery, Gosu, JSON, Jetty, ClearCase, WebSphere Application..., DocuSign, Enterprise Architecture, Adobe Creative Suite
Education
MHSS 1997 — 1999
High School
University of Madras
Bachelor of Engineering (B.E.), Computer Engineering
Mercury Insurance May 2015 - Present
GEICO April 2014 - May 2015
Cintas June 2009 - April 2014
Stanley Steemer October 1996 - April 2009
US Navy January 1992 - January 1995
Skills
Operations Management, Human Resources, Microsoft Word, PowerPoint, Employee Training, Recruiting, Facilities Management, Employee Relations, Microsoft Excel, Microsoft Office, Inventory Control, Supervisory Skills, Call Centers, Hiring, Training, Management, Customer Service, Process Improvement, Payroll, Employee Benefits, Team Building, Invoicing, Logistics, Performance Management
Education
University of Phoenix 2010 — 2013
Bachelor of Science in Business Management, Concentration in Integrated Supply Chain and Operations Management
King High School 1989 — 1992
Graduate
JBA/IAS Claim Services June 2011 - January 2012
Mercury Insurance March 2011 - May 2011
Clasen November 2010 - March 2011
Document Systems, Inc October 2002 - August 2008
Hill Partnership, Inc March 2001 - September 2002
Hoag Hospital Sleep Center November 1999 - March 2001
Education
University of Phoenix 2008 — 2010
A.A, Psychology, 3.63
Mercury Insurance August 2004 - Present
Community medical group June 1995 - November 2001
Skills
Administrative..., Claim, PowerPoint, Spreadsheets, Property & Casualty..., Liability, Casualty, Insurance, Interviews, Claims Management, Commercial Insurance, General Insurance
Education
University of Phoenix 1998 — 2002
Bachchelor of Business Management, Business Administration and Management, General, 3.8
Mercury Insurance March 2008 - Present
Mercury Insurance 2007 - 2008
Education
University of South Florida 2002 — 2004
Bachelor's degree, Psychology
The Mucci Team April 2015 - Present
The J.M. Smucker Company April 2013 - March 2015
Mercury Insurance July 2012 - February 2013
Mercury Insurance July 2010 - February 2013
Mercury Insurance September 2009 - July 2012
Victoria's Secret May 2009 - September 2009
University of Mount Union January 2007 - May 2009
Alpha Chi Omega December 2007 - December 2008
Marshall University May 2008 - August 2008
Skills
Customer Service, Customer Retention, Communication, Organization, Close Attention to..., Sales, Event Planning, Time Management, Employee Benefits, Management, PowerPoint
Education
Mount Union College 2005 — 2009
Bachelor's degree, Media Studies and Business Administration
Eleanor Tan DBA State Far May 2012 - Present
Eleanor Tan DBA State Farm Agent September 2011 - Present
Mercury Insurance May 1998 - May 2008
Education
University of Santo Tomas 1967 — 1972
Bachelor of Science in Chemical Engineering
Arthur J. Gallagher and Co. April 2013 - Present
Mercury Insurance October 2001 - April 2013
Oklahoma Farm Bureau Mutual Insurance November 1992 - October 2001
Skills
Property & Casualty..., Liability, Workers Compensation, Casualty, General Insurance, Underwriting, Legal Liability, Commercial Lines, Insurance, Umbrella Insurance, Commercial Insurance, Employment Practices..., Customer Service, Claim, Professional Liability, Sales, Casualty Insurance
Education
University of Phoenix 1999 — 2001
BSBA, Business Adminstration
Mercury Insurance July 2012 - Present
YMCA of the Suncoast March 2010 - July 2011
City of Tarpon Springs June 2005 - June 2011
Skills
Leadership, Finance, Customer Service, Financial Statements, Strategic Financial..., Income Statement, Outlook, PowerPoint, Time Management, Microsoft Excel, Microsoft Word, Microsoft Publisher, Team-oriented, Cashiering, Facebook, Negotiation, Team Management, Insurance, Critical Thinking, Financial Analysis, Microsoft Office, Accounts Payable
Education
University of South Florida 2007 — 2009
Bachelors, Business Administration; Finance
Saint Petersburg College 2005 — 2007
Business Administration, Business
Mercury Insurance INVESTIGATIONSRETIRED FORMER REGION 2 VICE COMMANDERUSAF AFOSI1992 - 1994
AFOSI 1984 - 1994
Skills
Workers Compensation, Fraud, Claim, Subrogation, Liability, Claims Management, Insurance, Property Damage, Legal Liability, Commercial Lines, Litigation Management, Claims Handling, Liability Analysis, Casualty, Inland Marine, Claim Investigation
Education
University of Oklahoma 1986 — 1988
Master of Public Administration (MPA)
AAA Northern California, Nevada & Utah Insurance Exchange March 2012 - Present
SaaraCloud Inc. 2012 - Present
Guidewire Software 2008 - 2013
Mercury Insurance 2006 - February 2012
Option One Mortgage 2001 - 2006
KPMG 1993 - 2001
Skills
Claim, SDLC, Agile Methodologies, SOA, Guidewire
Education
Bombay University 1987 — 1990
Master of Computer Applications (M.C.A.)
Mosaic Sales Solutions December 2010 - September 2013
Mercury Insurance April 2004 - April 2008
Progressive Insurance January 2000 - March 2004
Skills
Relationship Marketing, Brand Awareness, Marketing Strategy, Social Media Marketing, Marketing Communications, Market Research, Time Management, Marketing Management, Sales Operations, Business Development, New Business Development, Recruiting, Networking, Direct Marketing, Market Planning, Social Networking, B2B, Marketing Research, Sponsorship, Creative Direction, Product Development, Contract Negotiation, Sales, Advertising, Brand Management, Marketing, Management, Customer Satisfaction, Event Management, Retail, Merchandising, Trade Shows, Account Management, Product Marketing, Lead Generation, Online Marketing, Brand Development, Direct Sales, Leadership, Training, Sales Management, Team Building, Employee Training, Cold Calling
Education
University of Florida 1986 — 1991
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
GV OVERTURES April 2014 - Present
Mercury Insurance March 2013 - Present
Costco Wholesale May 2007 - March 2013
Scripps Health September 2012 - January 2013
Education
University of San Diego 2012 — 2012
Graduate Certificate, Paralegal Studies/ Business Litigation
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Business/Accounting
Mercury Insurance March 2013 - Present
Travelers Insurance Company November 2010 - March 2012
Southern California Edison Federal Credit Union November 2007 - November 2010
Fidelity National Title Company March 2004 - September 2007
Financial Title Company January 2002 - September 2002
Alain Pinel Realtors July 2001 - December 2001
The Westin Bonaventure Hotel & Suites April 1988 - June 2001
Skills
MS Office proficient, Able to relate to..., Skilled with Xactimate..., Able to work..., Work effectively with..., Successfully and..., Presentations, Public Speaking, Technology, Information Technology, Property & Casualty..., Management, Emergency Management, Report Writing, Claim, Legal Liability, Analysis
Education
University of La Verne 2003 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
AARP 2006 - Present
UnitedHealth Group 2005 - 2006
Mercury Insurance 2002 - 2005
Skills
Project Management, Quality Assurance, SDLC, Leadership, CRM, Cross-functional Team..., Program Management, Business Process, Business Process..., Process Improvement, Visio, Vendor Management, Management, Analytics, IT Management, Training, Testing, Product Management, Business Intelligence, Software Project..., Data Analysis, Six Sigma, Integration, Change Management, Strategic Planning, Business Analysis, Team Leadership, Project Planning, PMP, Software Quality..., Software Development, Process Engineering, PMO, Agile Project Management, Software Documentation, SQL, Team Building, Strategy, User Acceptance Testing, Analysis, Risk Management, Project Portfolio..., IT Strategy, Requirements Analysis, MS Project, Requirements Gathering, SharePoint, Agile Methodologies, ITIL, Budgets
Education
University of Southern California
Bachelor of Science (BS), Business Administration and Management, General
Mercury Insurance March 2013 - Present
Mercury Insurance February 2008 - March 2013
Harcourt Assessment November 2004 - February 2008
Skills
Underwriting, Claim, Insurance, Property & Casualty..., Analysis, Commercial Insurance
Education
University of Oregon 1993 — 1995
Bachelor of Arts (BA), Journalism
Keller Williams Realty, Inc. June 2015 - Present
Cigna March 2009 - June 2015
Mercury Insurance 2006 - 2008
Van Kampen Investments December 1997 - July 2004
Skills
Underwriting, Insurance, Research, Management, Customer Service, Claims Handling
Education
University of Houston 1987 — 1992
Bachelor of Science (BS), Hotel and Restaurant Management
St Thomas Episcopal 1984 — 1987
High School, Classical Studies