Mercury Insurance
Industry: Insurance company
DescriptionMercury General Corporation is a multiple-line insurance organization offering personal automobile, homeowners, renters and business insurance. Founded in 1961 and headquartered in Los Angeles, Mercury has assets in excess of $4 billion, employs 4,500 people and has more than 8,000 independent agents in 11 states. Headquarters: Los Angeles, California, United States CEO: Gabriel Tirador (1 Jan 2007–) Revenue: 3.09 billion USD (2015) Subsidiaries: Mercury Casualty Co,
Mercury Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Mercury Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,201 Mercury Insurance employees in database. Find out everything there's to know about Mercury Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Mercury Insurance Employees
Mercury Insurance November 2014 - Present
Hertz August 2012 - October 2014
Enterprise Rent-A-Car June 2009 - October 2011
Turner Broadcasting System May 2008 - August 2008
Skills
Customer Service, Data Collection, Mentoring, Contract Negotiation, Collections, Microsoft Office, Telephone Skills, Public Relations, Marketing Event Planning, Sales Management, Account Management, Budgets, Nonprofits, Program Management, Public Speaking, PowerPoint, Sales, Leadership Development, Team Building, Time Management, Teamwork, Forecasting, Management, Leadership, Training, Marketing, Social Networking, Research
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2005 — 2009
Bachelor of Arts, Mass Communications/Public Relations
Allstate August 2015 - Present
Mercury Insurance January 2013 - July 2015
Servpro of Stoughton August 2011 - March 2012
Travelers November 2009 - August 2011
Travelers June 2004 - November 2009
Skills
Xactimate, Microsoft Office, Outlook, Claim, Claims Management, Liability, Subrogation, Casualty, Insurance, Arbitration, Litigation Management, Commercial Lines, Property Damage, Property Claims, Call Centers, Claim Investigation, Water Damage, Liability Analysis, Legal Liability, Adjustments, Property & Casualty..., Reinsurance, Claims Resolution, Professional Liability, Mold Remediation, Customer Service, General Insurance, Project Management, Training, Strategic Planning
Education
Providence College 1995 — 1997
Don Bosco Preparatory High School
Receipt of Diploma
Zurich North America March 2013 - Present
Mercury Insurance August 2006 - March 2013
Skills
Management, Insurance, Sales, Sales Operations, Negotiation, Retail, Outsourcing, Property & Casualty..., Auditing, Claim, Liability, General Insurance, Casualty, Litigation, Commercial Insurance, Underwriting, Claims Management, Legal Liability, Workers Compensation, Claim Investigation, Subrogation, Property Damage, Commercial Lines, Claims Handling, Claims Resolution, Liability Analysis, Litigation Management, Adjustments, Homeowners
Education
Oklahoma State University 2002 — 2004
Spears School of Businesss, Bachelor of Business Administration (BBA), Marketing
University of Central Oklahoma 2001 — 2002
Marketing/Marketing Management, General
Westpark Equity Group August 2007 - Present
Mercury Insurance January 2012 - Present
Skills
Organizational..., Cross-functional Team..., Team Management, Team Motivator, Project Planning, Network Architecture, Call Center, Network Engineering, Cisco, MS Project, Visio, Outlook, Mortgage Acceleration, Mortgage Banking, Real Estate, Structured Methods, Cisco Technologies, System Deployment, Call Centers, Networking, Telecommunications, IT Management, Contract Negotiation, Project Management, Process Improvement, Data Center, Technical Support, Information Technology, Management, Integration, Professional Services, Routing, Servers, Windows Server, Finance, VoIP, Wireless Networking, Cloud Computing, Leadership, Sales, Risk Management, Windows, Requirements Analysis, Budgets, Infrastructure, Troubleshooting, Hardware, Switches, Vendor Management, Business Process
Education
University of California, Irvine 2013 — 2014
Oklahoma State University 1991 — 1993
Bachelors
University of Oklahoma 1989 — 1991
Bachelor of Science (BS)
Enid High School 1985 — 1989
Mercury Insurance November 2014 - Present
Mercury Insurance Group September 2003 - November 2014
Skills
Underwriting, Property & Casualty..., Insurance, Liability, Casualty Insurance, Casualty, Extended Warranty, Customer Service, Legal Liability, Claim, General Insurance, Marketing, Sales, Management, Risk Management, Sales Management
Education
University of South Florida 2000 — 2003
BA Business Management
St. Petersburg College 1998 — 2000
Associate of Arts (AA)
Keller Williams Realty, Inc. May 2015 - Present
Crye Leike Realtors June 2014 - Present
Chick-fil-A at Olive Branch October 2013 - July 2014
Mercury Insurance February 2013 - October 2013
Wells Fargo August 2012 - March 2013
Chick-fil-A at Westfield Countryside Mall September 2006 - August 2012
Skills
Budgets, Restaurant Management, Microsoft Excel, Restaurants, Sales, Customer Service, Assisting First Time..., Buyers, First Time Home Sellers, Food, Investment Properties, Leadership, Sellers, First Time Home Buyers, Single Family Homes, Buyer Representation, Foreclosures, Real Estate, Short Sales, Relocation
Education
St. Petersburg College 2010 — 2014
Management and Organizational Leadership
Mercury Insurance November 2004 - Present
Skills
Property & Casualty..., Insurance, Commercial Insurance, Casualty, Underwriting, Liability, General Insurance, Legal Liability, Commercial Lines, Umbrella Insurance, Claim, Workers Compensation, Health Insurance, Professional Liability, Claims Management, Employee Benefits, Customer Service, Account Management, Marketing, Life Insurance
Education
Siena College 2002 — 2004
B.A., English
Insuritas December 2014 - Present
INSURITAS Insurance Aisle Management August 2012 - Present
Home Value Protection, Inc June 2011 - July 2012
Superior Access Insurance Services, Inc. September 2007 - June 2011
Mercury Insurance August 2002 - September 2007
Nike 1996 - August 2002
May Merchandising Company 1992 - 1996
Skills
Insurance, General Insurance, Property & Casualty..., Training, Underwriting, Commercial Insurance, Casualty, Liability, Risk Management, Strategic Planning, Life Insurance, Commercial Lines, Workers Compensation, Casualty Insurance, Legal Liability, Sales, Management
Education
Oregon State University 1988 — 1992
Bachelor of Science (B.S.), Business Administration
US Navy May 2010 - February 2013
Mercury Insurance June 2005 - May 2010
Staples October 2004 - June 2005
Skills
Microsoft Exchange, Windows 7, XP, TCP/IP, LAN-WAN, HTML scripting, Batch Files, Microsoft Office, Microsoft Excel, Microsoft Word, Remote Desktop, Remote Access, PeopleSoft, BMC Software, Windows XP, Windows Server, DOS, Print Spooler, HP Printers, Xerox Printers, Canon iR110, SNMP, Mainframe, PCAnywhere, Technical Support
Education
University of South Florida 2008 — 2016
Business Administration and Management, General
St. Petersburg College 2004 — 2008
Associate's degree, Business Administration and Management, General
Mercury Insurance January 2010 - Present
Mercury Insurance December 2007 - June 2010
Mercury Insurance 2002 - 2007
Junket Productions 1996 - 2001
Skills
Property & Casualty..., Claims, Insurance Claims, Litigation Management, Business Process..., Commercial Insurance, Claims Management, Insurance, Agile, Scrum, Property Damage, Claim, Casualty, Analysis, Claims Handling, Legal Liability, Liability, Process Improvement, Casualty Insurance, Agile Methodologies, General Insurance
Education
San Diego State University-California State University 1997 — 2001
BS, Finance
All the Arts for All the Kids Foundation March 2015 - Present
The National Comedy Theatre November 2012 - Present
The Playwrights' Project July 2012 - Present
Playwrights Project July 2012 - August 2014
The Old Globe March 2013 - July 2014
Lancaster Photographic March 2013 - August 2013
Farmers Insurance 2011 - 2012
Mercury Insurance 2007 - 2011
Skills
Property Damage, Workers Compensation, Auto Claims, Health Insurance, Insurance, Xactimate, Casualty, Legal Liability, Marketing, General Insurance, Comedy, Property, Improvisation, Acting, Stage Management, Teaching, Leadership, Theatre, Benefits Administration, Account Management, Claims Resolution, Office Management, Claim, Facebook, Professional Liability, Customer Service, Creative Writing, Stage, Film, Social Networking, Employee Benefits, Claims Management, Personal Injury, Photography, Liability, Drama, Singing, Outlook, Shakespeare, Disability Insurance, Public Speaking, Arts Administration, Commercial Insurance, Underwriting, Property & Casualty..., Plays, Performing Arts, Musical Theatre, Commercial Lines, Directing
Education
San Diego State University-California State University 1996 — 2001
Bachelor of Arts (B.A.), Communications
San Diego State University-California State University 1996 — 2001
Bachelor of Arts (BA), Theatre/Theater
Citi October 2013 - Present
WellCare Health Plans, Inc April 2012 - October 2013
Citi September 2004 - April 2012
Mercury Insurance June 2004 - September 2004
Capital One February 1998 - June 2004
Skills
Salary Negotiation, Internet Recruiting, Talent Acquisition, College Recruiting, Direct Sourcing, Recruiting, Corporate Recruiting, Recruitment Training, Behavioral Interviewing, Competency Based..., Manage client..., Manage Client..., Social Media, Benefits Negotiation, Sourcing, Screening, Performance Management, Employee Benefits, Permanent Placement, Contract Recruitment, Temporary Placement, Leadership, Human Resources, Interviews, Process Improvement, Employer Branding, Executive Search, Personnel Management, Employee Relations, Vendor Management, Staffing Services, Cold Calling, Applicant Tracking..., Recruitment Advertising, Screening Resumes, Management, Resume Writing, Talent Management, Onboarding, New Hire Orientations, HR Policies, Temporary Staffing, Taleo, Workforce Planning, Technical Recruiting, Hiring, HR Consulting, Career Development, HRIS, Job Fairs
Education
Saint Leo University 2005 — 2006
Bachelor of Science, Criminal Justice
General Dynamics Information Technology March 2015 - Present
Power Costs, Inc. October 2013 - May 2015
Mercury Insurance September 2011 - September 2013
Federal Aviation Administration - FAA February 2008 - February 2011
Southwest Airlines September 2007 - February 2008
Wells Fargo November 2006 - September 2007
State of New Jersey January 2006 - November 2006
Scitec Group Ltd June 2003 - December 2005
Skills
SOA, Web Services, Java Enterprise Edition, Oracle, Microsoft SQL Server, SQL, Web Development, Java, EAI, Business Intelligence, Programming, PHP, Cloud Computing, Project Management, VB.NET, Struts, Hibernate, Spring, NIEM, Federal Enterprise..., C#, Information Architecture, Data Architecture, J2EE Web Services, SEO, J2EE Application..., AJAX, ASP.NET, Data Security, Product Development, Mobile Phone Apps, Search Engine Technology, Web Service Development, Java Web Services, Data Centre Architecture, Infrastructure Security, Mobile Data Services, Mobile Security, Mobile Phone Software, ASP, Website Development, Website Development..., Technology Coaching, Technology Management, GWT, Smart GWT, Application Architecture
Education
The International Max Planck Research School for Computer Science ( Saarland University ) 2002 — 2003
Master's degree
Sri Venkateswara University 1998 — 2001
Bachelor's degree
American Claims Management August 2014 - October 2014
Mercury Insurance June 2007 - November 2012
AIG Claims, Inc. November 2005 - November 2006
Mercury Insurance August 2001 - October 2005
Skills
Claim, Casualty, Liability, Claims Management, Property & Casualty..., Subrogation, Property Damage, Legal Liability, Commercial Insurance, Commercial Lines, Claim Investigation, General Insurance, Insurance, Claims Handling, Liability Analysis, Property Claims, Claims Resolution, Claims Investigations
Education
San Diego State University-California State University 1996 — 1998
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
El Camino high school 1990 — 1994
Oregon State Investment Group April 2014 - Present
Academic Success Center March 2014 - Present
City of Rohnert Park August 2014 - Present
City of Rohnert Park 2010 - Present
Mercury Insurance June 2015 - September 2015
Oregon State: National Fraternity of Kappa Delta Rho, Inc. 2014 - 2014
Skills
Financial Analysis, Leadership, Public Speaking, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Lifeguarding, Social Networking, Event Planning
Education
Oregon State University 2011 — 2015
Bachelor of Science (B.S.), Finance, General
Analy High School 2007 — 2011
Express Scripts (formerly Medco Health Solutions) September 2010 - Present
Medco Health Solutions UK May 2008 - August 2010
Mercury Insurance October 2006 - April 2008
Skills
Requirements Gathering, Requirements Analysis, Business Requirements, SDLC, Business Analysis, Software Project..., Agile Methodologies, Analytics, Oracle, JAD, Solution Architecture, Use Case, Visio, PL/SQL, Waterfall, Scrum, Business Relationship..., Project Management, User Acceptance Testing, Cross-functional Team..., Data Modeling, Quality Assurance, Six Sigma, Integration, Business Process, Data Warehousing
Education
Southern Illinois University, Carbondale 2004 — 2006
Master's degree, Electrical and Computer Engineering
St. Marks 1987 — 1999
High School
Bradford & Barthel May 2013 - Present
Mercury Insurance May 2005 - March 2013
Skills
Claim, Administrative..., Personal Injury, Data Entry, Filing, Litigation, Liability, Insurance Law, File Management, Calendaring, Software Documentation, Wordperfect, Pleadings, Telephone Skills, Microsoft Excel, PowerPoint, Personal Injury..., Fax, Dictaphone, Trials, Civil Litigation, Microsoft Office, Gmail, EAMS, Speakwrite, Subpoenas, Workers Compensation..., Administrative...
Education
Saddleback College 2005 — 2009
Associate, Business
First Connect Insurance Services, LLC. August 2012 - Present
Home Value Protection Inc. April 2011 - March 2012
Superior Access Insurance Services June 2007 - September 2010
Mercury Insurance 1993 - 2007
Concord Insurance Services May 2001 - May 2006
Skills
Casualty, Commercial Lines, Budgets, Sales, Process Improvement, Commercial Insurance, Insurance, Business Strategy, Property & Casualty..., Sales Management, General Insurance, Life Insurance, Team Building, Training, Sales Operations, Risk Management, Underwriting, Portfolio Management, Strategic Planning, Start-ups, Marketing Strategy, Workers Compensation, Brokers, Account Management, Reinsurance, Employment Practices..., Inland Marine, Leadership, D&O, New Business Development, Marketing, Claims Management, Health Insurance, Management, Liability, Homeowners, Legal Liability, Umbrella Insurance, Casualty Insurance
Education
Oregon State University 1989 — 1993
BS, Business Administration
Marshalls / T j Maxx November 2010 - Present
Digispec October 2005 - February 2009
Mercury Insurance July 2002 - April 2005
Skills
Customer Service, Sales, Outlook, Retail, Data Entry, Time Management, Marketing, Microsoft Office, Social Networking, Microsoft Excel, Social Media, Customer Satisfaction, PowerPoint, Microsoft Word, Facebook
Education
Sacramento City College 1997 — 1999
Mass Communications
Sacramento High School 1993 — 1997
diploma, General Studies
inHome Errands and Care January 2015 - Present
GEICO October 2012 - August 2014
Mercury Insurance March 2003 - January 2011
Mercury Insurance March 2003 - January 2011
Skills
Data Entry, Time Management, Insurance, Customer Service, Claim, Invoicing, Leadership, Telephone Skills, Filing, Process Scheduler, Customer Satisfaction, Claims, Dental, Billing, Coverage, Call Center, Customer Relations, Documentation, Investigation, Outlook, Telephone Screening, Secretary Support, Confidentially of Files, Kindness, Typing 59wpm tested Sac..., Childcare, Art classes for Children, Singing, Healthy Cooking, Senior Care, Porcelain Artist since..., Windows 7, Microsoft Office, Scanning records, Sewing Instructor, Porcelain Mugs, Oil Painting, Child and Baby Care, Elderly Computer Tutor, Shopping for the Elderly, Home Help for the..., Crochet,..., Health Care forms for..., Helping Elderly make..., Banking Bill Pay Tutor
Education
NICTA, yearly on line classes 2004 — 2010
CERTIFICATION, INSURANCE FRAUD, Pass
Andon College in San Jose, CA
RDA, Dental Radiology & Office Manager, Dental Registered Dental Assistant and Front Office Management, Graduate & CA RDA Certificate
Homestead High School
Graduate - emphasis Child Developement & Pyschology, Home Economics
Point Loma Nazarene University
1 year, General / Child Care Development & Home Economics
Mercury Insurance 1997 - Present
Cumberland Surety 1995 - 1997
American Bonding Company 1991 - 1995
The Walt Disney Company 1990 - 1991
Coopers & Lybrand 1986 - 1990
Skills
Insurance, Financial Analysis, Risk Management, Accounting, Property & Casualty..., Process Improvement, Budgets, Sarbanes-Oxley Act, Strategic Planning, Strategic Financial..., Forecasting, Financial Reporting
Education
Oregon State University 1982 — 1987
Bs, Business
Oregon State University 1982 — 1987
business, accounting
Oregon State University 1982 — 1986
B.S., Finance and Accounting
TruGreen July 2014 - Present
ServiceMaster February 2009 - June 2014
Mercury Insurance March 2004 - June 2007
Eckerd Youth Alternatives 1999 - 2002
Echevarria, et al March 1998 - November 1999
Skills
Talent Acquisition, Applicant Tracking..., College Recruiting, Talent Management, Regional Management..., Regional Recruiting, Operating Systems, Recruiting, Management, Leadership, HR Policies, Consulting, Temporary Placement, Hiring, Project Management, Human Resources, HRIS, Time Management, Training, Sales Management, Employee Relations, Internet Recruiting, Onboarding, Sales, Interviews, Succession Planning, Workforce Planning, Staffing Services, Cold Calling, Performance Management, Employee Benefits, Screening, Behavioral Interviewing, Taleo, Employee Engagement, Sourcing, New Hire Orientations, Employee Training, Deferred Compensation, Benefits Negotiation, Organizational..., Personnel Management, Benefits Administration
Education
University of West Florida - College of Business 1992 — 1996
Bachelors, Business Management
Pensacola Junior College 1989 — 1994
Associates Degree, General
El Toro High School 1986 — 1988
General, General
Westlake High School 1984 — 1986
complete sophomore year, general education
Wake County Public School System June 2015 - Present
Communities In Schools of Wake County June 2015 - August 2015
Blue Box, LLC September 2014 - August 2015
Wake County Public School System August 2014 - June 2015
School District of Hillsborough County August 2007 - August 2014
Tampa Bay Chinese School January 2010 - June 2012
RedVector September 2005 - August 2007
Crabtree & Evelyn February 2004 - January 2006
Mercury Insurance June 2003 - February 2004
Self-Employed January 2001 - June 2003
Skills
Curriculum Design, Teaching, ESL, Educational Leadership, Language Arts, Curriculum Development, Staff Development, Tutoring, Classroom Management, Literacy, Teacher Mentoring, Differentiated..., RTI, MTSS, Secondary Education, Lesson Planning, Research, Public Speaking, K-12, Instructional Technology, License Management, Customer Service, Professional Mentoring, Fundraising, Project Management, Project Planning, Classroom
Education
University of South Florida 2007 — 2009
Master of Arts in Teaching (M.A.T.), Secondary English Education
Saint Leo University 2013 — 2014
Educational Leadership
University of South Florida 2001 — 2003
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing
State University of New York College at Plattsburgh 1999 — 2000
Theatre/Theater
Cicero-North Syracuse High School 1996 — 1999
Regents Diploma
American Family Insurance April 2015 - Present
Mercury Insurance January 2014 - March 2015
Mercury Insurance January 2006 - January 2014
Inovant October 2004 - January 2006
One Empower 2001 - 2004
Skills
Big Data, Guidewire, Duck Creek, Enterprise Architecture, Solution Architecture, TOGAF, SOA, Java, Agile Methodologies, Spring, Java Enterprise Edition, XML, Hibernate, Websphere, Struts, Software Development, Weblogic, SDLC, Apache, Web Services, SQL, Web Content Management, Web Applications, J2EE, Agile, JSP, Application Development, Eclipse, Tomcat, AJAX, UML, Linux, Process Improvement, IBM WebSphere Portal, WebSphere Application..., Agile Project Management, JMS, Scrum, WebSphere Portal, Guide Wire, Requirements Analysis, Spring Framework
Education
Sri Venkateswara University 1991 — 1995
BTech, Electronics
Bankers Financial Corporation July 2015 - Present
Acceptance Insurance February 2015 - July 2015
Direct General Auto Insurance January 2014 - February 2015
Mercury Insurance January 2013 - January 2014
Sunbelt Staffing June 2012 - January 2013
Progressive Insurance August 2011 - April 2012
Humana July 2009 - March 2010
MetLife 2005 - 2008
Skills
Employee Relations, Applicant Tracking..., College Recruiting, Technical Recruiting, Talent Acquisition, Vendor Management, Staffing Services, Recruiting, Temporary Placement, Employee Benefits, Healthcare, Leadership, Training, Sales, Human Resources, Interviews, Management, Benefits Administration, Insurance, Time Management, Team Building, Performance Management, Workers Compensation, Employee Training, Process Improvement, Coaching, Payroll, Leadership Development, Call Centers, Account Management, Health Insurance, Building Relationships, Claim, Property
Education
Saint Leo University 2013 — 2015
Master of Business Administration (M.B.A.)
Saint Leo University 2009 — 2012
Bachelor's degree, Business and Accounting
Hillsborough Community College
Homesite Insurance June 2015 - Present
Catalina Marketing August 2012 - June 2015
FirstBest Systems, Inc. April 2012 - August 2012
Enabl-u Technologies October 2010 - January 2012
Energy Services Group October 2008 - August 2009
CrunchTime! Information Systems April 2008 - October 2008
Mercury Insurance January 2006 - April 2008
Skills
Requirements Gathering, SDLC, Systems Analysis, Agile Project Management, Certified Scrum Master..., Business Analysis, Requirements Analysis, Agile Methodologies, Software Project..., Business Intelligence, SharePoint, Client Services, Customer Service, Onsite Coordination, Microsoft Suites, Quality Assurance, SQL, Integration, Visio, Project Management, Cross-functional Team...
Education
University of Central Oklahoma 2003 — 2005
School of Business, Management Information Systems, General
Rice University 2001 — 2003
Mercury Insurance January 2015 - Present
Mercury Insurance May 2005 - January 2015
Lewis Operating Corp. February 2004 - March 2005
United States Pretrial Services January 2003 - October 2003
Education
Point Loma Nazarene University 1997 — 2003
Bachelor of Arts (B.A.), Sociology/ Criminal Justice
Accenture September 2011 - Present
JBA International LLC June 2008 - September 2011
Farmers Insurance September 2007 - June 2008
Mercury Insurance January 2005 - September 2007
Capgemini July 1991 - January 2005
Rare Medium March 2000 - May 2001
Ernst & Young July 1991 - March 2000
Fremont General Corporation January 1989 - July 1991
Mass Mutual September 1987 - January 1989
Skills
Information Technology, Quality Assurance, Leadership, Software Development, IT Operations Management, IT Strategy, SDLC, Program Management, Software Project..., Vendor Management, Management Consulting, Integration, Property & Casualty..., Account Management, Data Modeling, Database Design, Big 4, Professional Services, Offshore Software..., Offshore Outsourcing, User Experience, Custom Software..., IT Executive Management, Executive Management, Applications Software..., Agile Project Management, Business Analysis, Business Process, CRM, Cloud Computing, Consulting, Data Warehousing, ERP, Enterprise Software, IT Management, IT Outsourcing, Management, Outsourcing, PMO, PMP, Process Improvement, Project Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, SOA, SaaS, Strategy, Business Transformation
Education
Rensselaer Polytechnic Institute 1983 — 1987
BS, Computer Science
DynTek April 2015 - Present
Epoch Universal March 2013 - Present
DynTek 2015 - 2015
Mercury Insurance June 2009 - March 2013
Paul Hastings Janofsky and Walker May 2006 - March 2009
Solist Consulting January 2003 - February 2009
Watson Pharmaceuticals 2009 - 2009
APX Logistics June 2005 - March 2006
IndyMac bank November 2003 - June 2005
Northrop Grumman June 2003 - September 2003
Skills
Storage, Active Directory, NetApp, DNS, Servers, EMC, Brocade, Windows Server, SAN, Disaster Recovery, Technical Support
Education
Portland Community College 1996 — 1998
computer science
Yuba City High School 1992 — 1996
Diploma, GE
1660147 ONTARIO LIMITED May 2005 - Present
Wipro Technologies Canada July 2015 - September 2015
Progressive Insurance October 2010 - December 2014
Progressive Insurance July 2007 - October 2010
Mercury Insurance May 2005 - July 2007
MFXchange Holding Inc January 2003 - July 2007
Skills
Microsoft SQL Server, Project Management, Business Intelligence, Vendor Management, Agile Methodologies, Microsoft Office, SDLC, Microsoft Excel, XML, Software Development, Oracle Documaker, Business Analysis, Requirements Analysis, Document Management, Team Leadership, SQL, SharePoint, Microsoft Word
Education
The Wedding Planners Institute of Canada 2015 — 2015
Certificate, Wedding Consultant and Coordinator
Ryerson University 1998 — 2002
Bachelor of Applied Arts, Adminstration and Information Technology Management
UnitedHealth Group March 2015 - Present
Casa de Crews August 2011 - Present
UnitedHealth Group June 2012 - March 2015
Best Insurors, INC July 2008 - February 2012
Mercury Insurance January 2005 - July 2008
Skills
Insurance, Customer Service, Event Planning, Outlook, Microsoft Word, Risk Management, Microsoft Excel, Data Entry, Team Building, PowerPoint, Sales, Employee Benefits, New Business Development, Management, Underwriting, Property & Casualty..., Leadership, Training, Analysis
Education
St. Petersburg College
Associates, Education
Mercury Insurance March 2013 - Present
Universal Health Care August 2010 - March 2013
Ceridian August 2008 - April 2010
Education
St. Petersburg College
Business/ Pre-Med
Willamette Dental Group June 2015 - Present
The Standard May 2012 - May 2015
The Standard October 2010 - May 2012
The Standard April 2009 - October 2010
Mercury Insurance November 2007 - September 2009
American Claims Management June 2006 - October 2007
Skills
Process Improvement, Time Management, Administration, Microsoft Excel, Negotiation, Casualty, Training, Customer Service, Research, Outlook, Disability Insurance, Microsoft Word, PowerPoint, Business Analysis, Financial Analysis, Health Insurance, Life Insurance, Microsoft Office
Education
Portland State University 2003 — 2005
Bachelors, Sociology
Oregon State University 2001 — 2003
Undeclared
Mercury Insurance June 1986 - Present
US Life Savings June 1974 - January 1976
Skills
Claim, Fraud, Liability, Workers Compensation, Insurance, Claims Investigations, Investigation, Casualty, Subrogation, Claim Investigation, Accident, Legal Liability, Claims Management, Private Investigations, Property Damage, Claims Resolution, Property & Casualty..., Professional Liability, Background Checks, Insurance Law, Litigation Management, Policy, Claims Handling, Personal Injury, Commercial Lines, Special Investigations, Workers' Compensation..., General Insurance, Civil Litigation, Risk Assessment, CPCU, Automobile Liability, Liability Analysis, Casualty Claims, Property Claims, Commercial Insurance, Recorded Statements, Accident Claims, Inland Marine, Insurance Adjusting, Fraud Claims, Umbrella Insurance, Adjustments, Mediation, Litigation, Fire Investigation, Interrogation, Forensic Analysis, Insurance Training, Arbitration
Education
San Diego State University-California State University 1981 — 1982
Business Law
Raymond James Financial, Inc. June 2015 - Present
Raymond James Financial Inc. February 2014 - June 2015
Mercury Insurance January 2013 - February 2014
University of South Florida August 2010 - December 2012
Best Buy October 2011 - January 2012
Strategic Media May 2011 - July 2011
Skills
search engine..., Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Facebook, Sales, QuickBooks, SEO, Event Planning, Access
Education
Saint Leo University 2014 — 2016
Master of Business Administration (M.B.A.)
University of South Florida 2010 — 2012
Bachelor's degree, Finance & Marketing, 3.33
Hillsborough Community College 2008 — 2010
Associate of Arts, Business Administration, 3.35
Client Solution Architects August 2014 - Present
Mercury Insurance January 2013 - July 2014
Trader Joe's August 2007 - September 2013
Skills
Leadership, Customer Service, Project Management, Microsoft Office, Analysis, Program Management, Strategic Planning, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Project Planning, Change Management
Education
San Diego State University-California State University 2010 — 2012
Bachelor of Arts (B.A.), Social Sciences
Mercury Insurance July 2008 - Present
FNIS May 1992 - November 2007
State Farm Insurance February 1996 - April 2001
Skills
Data Center, Disaster Recovery, Technical Support, Visio, IT Operations, VPN, Vendor Management, Networking, Change Management, VMware, Servers, Leadership, Hardware, Active Directory, Microsoft SQL Server
Education
State University of New York at New Paltz 1985 — 1989
Mercury Insurance June 2010 - March 2014
Immaculata High School March 2009 - June 2013
Longhorn Steakhouse November 2006 - March 2012
Club Monfort Pools May 2002 - September 2007
Bloomingdales September 2005 - September 2006
Skills
PowerPoint, Copywriting, Microsoft Word, Facebook, Social Networking, Social Media Marketing, Photography, Cpr Certified, Public Speaking, Public Relations, Customer Service, Account Management, Outlook, Leadership, Social Media, Management, Sales, Event Planning, Microsoft Excel, Time Management, Microsoft Office, Research
Education
Rutgers, The State University of New Jersey-New Brunswick 2005 — 2009
BA, Communication, Psychology
Santa Monica Seafood September 2015 - Present
GuthyRenker December 2014 - June 2015
Stayhealthy September 2013 - August 2014
Disney Consumer Products September 2012 - October 2012
Mercury Insurance November 2009 - May 2012
DIRECTV August 2008 - January 2009
Toyota Financial Services October 2007 - March 2008
Countrywide April 2004 - February 2007
Indymac Bank March 2003 - August 2003
Associated Reproduction Services - Whittier, CA March 2002 - February 2003
Skills
Business Analysis, SDLC, Data Modeling, Visio, Requirements Analysis, Requirements Gathering, Data Warehousing, Business Intelligence, SQL, Data Analysis, Oracle, XML, Testing, SharePoint, User Acceptance Testing, ETL, Access, .NET, Business Requirements, Databases, Integration, Microsoft SQL Server, Software Documentation, Business Process, Program Management, Agile Methodologies, Software Project..., Quality Assurance, Drag Racing, Systems Analysis, Analysis, Software Development, Process Improvement, Business Process..., Solution Architecture, IT Strategy, PMO, Project Management, Data Integration, Quality Center, Database Design, Web Applications, Informatica, Vendor Management, Agile Project Management, ERP, Enterprise Architecture, Resource Management, PMP, Microstrategy
Education
University of California, Los Angeles 1968 — 1970
Associate of Arts (AA), Computer Science
Purdue University-North Central Campus 1964 — 1966
Associate of Arts (AA), Computer Science
Alliance United Insurance Company 2011 - Present
St. Genevieve Parish 2002 - December 2014
Mercury Insurance 2006 - 2010
Manufacturers Bank 2005 - 2006
Bank of America 1999 - 2005
Skills
Leadership, Insurance, Customer Service, Property & Casualty..., Risk Management, Underwriting, General Insurance, Commercial Insurance, Liability, Health Insurance, Workers Compensation
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Pierce College
Associate's degree
Halliburton November 2014 - March 2015
Halliburton November 2013 - October 2014
Halliburton December 2010 - November 2013
Halliburton December 2008 - December 2010
Halliburton January 2008 - December 2008
Mercury Insurance September 2004 - August 2007
Skills
Supply Chain, SAP, Lean Manufacturing, Demand Planning, Planning, Oil & Gas Industry
Education
San Diego State University-California State University 2000 — 2004
Bachelors Degree, Liberal Studies
Beautycounter September 2015 - Present
Murad June 2014 - Present
HATCHBEAUTY, LLC January 2014 - June 2014
Freeman Beauty Labs August 2012 - January 2014
BrownTrout Publishers June 2011 - August 2012
Mercury Insurance July 2005 - June 2011
Skills
Operations Management, Purchasing, Forecasting, Beauty Industry, Supply Chain Management, Negotiation, Procurement, Budgets, Packaging, Leadership, Customer Service, Promotions, Consumer Products, New Item Launches, Inventory Management, Microsoft Excel, Sourcing, Production Planning, Product Marketing, Project Planning, Quality Assurance, Training, Product Development, Process Improvement, Microsoft Office, Sales, Strategic Planning, Problem Solving, Supply Chain
Education
Santa Monica College 2013 — 2014
Supply Chain Management & Logistics Certification, Logistics, Materials, and Supply Chain Management, Currently in Progress
University of South Florida 2003 — 2005
Associate of Arts (A.A.), Business Administration, Management and Operations
The Hartford May 2015 - Present
Liberty Mutual Southwest Region November 2008 - May 2015
Mercury Insurance September 2001 - November 2008
Skills
Commercial Lines, Property & Casualty..., Commercial Insurance, Inland Marine, Underwriting, Casualty, Liability, Umbrella Insurance, General Insurance, Professional Liability, Insurance, Workers Compensation, Employment Practices..., Casualty Insurance, Excess
Education
Southern Nazarene University 2010 — 2014
BS, Business Administration
HomeStreet Bank March 2015 - Present
Simplicity Bank November 2011 - Present
Mercury Insurance August 2008 - October 2011
Kaiser Federal Bank June 2008 - July 2008
Pasadena Eye Medical Group April 2006 - October 2006
Vons Credit Union June 1999 - April 2006
Skills
Customer Service, Banking, Sales, Call Centers, Microsoft Office, Risk Management, Microsoft Word, Credit, Loans, Retail Banking, People Skills, Positive Work..., Underwriting, Financial Analysis, Cross Selling, Process Improvement, Mortgage Lending
Education
Pasadena City College 1997 — 1999
General Studies
Santa Monica College 1995 — 1998
General Studies, Administration of Justice
Venice High School 1992 — 1995
High School, General Studies
Icon Information Consultants March 2015 - Present
REI June 2011 - March 2015
NTT DATA Corporation June 2011 - February 2015
T-Mobile October 2006 - June 2011
ADP May 2005 - October 2006
Mercury Insurance August 2004 - May 2005
ACCESS Europe GmbH February 2004 - August 2004
Skills
SAP, SAP BI, Business Intelligence, SAP R/3, SAP BW, Requirements Analysis, Cross-functional Team..., ECC, Testing, Quality Assurance, SDLC, ABAP, Integration, Business Objects, Unix, Solution Architecture, Business Process, ERP, Oracle, Requirements Gathering, Software Project..., Data Warehousing, Business Analysis, PMP, Data Migration, ETL, Enterprise Architecture, SAP ERP
Education
Universität Dortmund 2002 — 2004
MS, Engineering
Osmania University 1997 — 2001
Bachelor's Degree, Engineering
INSURICA Insurance Management Network November 2011 - Present
Mercury Insurance January 2003 - November 2008
Skills
Certified Public..., Producer License 2010, Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Employee Benefits, Liability, Underwriting, Claim, Health Insurance, Casualty Insurance, Mechanical Breakdown, Customer Service
Education
Southwestern Oklahoma State Universtiy Weatherford, OK 1982 — 2019
Bachelor of Applied Science (BASc), Accounting and Computer Science
Moore High School Moore, OK
Southwestern Oklahoma State University Weatherford, OK
Accounting and Computer Science
Mercury Insurance February 2004 - Present
Skills
Property & Casualty..., Liability, Claim, Legal Liability, Insurance
Education
Pepperdine University School of Law 1986 — 1989
Juris Doctor (J.D.), Law
University of Detroit 1982 — 1986
University of Detroit, Mechanical Engineering
Austin Roe Patsko April 2014 - Present
Groelle & Salmon July 2013 - April 2014
Scarborough Hull & Miller April 2012 - July 2013
Stephens Lynn Klein P.L. April 2004 - July 2007
Mercury Insurance 2002 - 2003
Skills
Legal Research, Legal Assistance, Legal Writing, Litigation, Civil Litigation, Pleadings, Litigation Support, Courts, Document Review, Legal Documents, Trials, Personal Injury, Wordperfect, Document Drafting, Medical Malpractice, Commercial Litigation, Mediation, Westlaw, Product Liability, Personal Injury..., Insurance Law
Education
Santa Fe Community College
AIG June 2010 - Present
Mercury Insurance November 2007 - September 2008
Monmouth Medical Center July 2000 - November 2007
Skills
Insurance
Education
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2014
Labor Studies
Brookdale Community College 2004 — 2007
Associate of Arts (AA), Business Administration and Management, General
Mercury Insurance September 2015 - Present
Erie Insurance Group December 2012 - September 2015
American Modern Insurance Group November 2009 - December 2012
Travelers Insurance October 2007 - November 2009
Lamb, Little & Co. 2003 - 2008
Skills
Sales, Insurance, Sales Management, Marketing Communications, General Insurance, Property & Casualty..., Word, Excel, Business Planning, Microsoft Word, Microsoft Excel, Commercial Lines, New Business Development, Management, Customer Service, Leadership, Underwriting, Claim, Marketing, Marketing Strategy, Commercial Insurance, Training, Sales Operations, Casualty, Workers Compensation, Customer Retention, Employee Benefits, Life Insurance, Team Building, Strategy, Homeowners, Umbrella Insurance, Casualty Insurance
Education
Southern Illinois University, Carbondale
BA, Mass Communications
Southern Illinois University, Carbondale
BA, Communications
BC Spa - BeautiControl September 2007 - Present
Lamoure's Insurance Service April 1987 - Present
Mercury Insurance 1987 - 2011
Sears Holdings Corporation June 1968 - April 1976
Skills
Skin Care, Customer Service, Strategic Planning, Cosmetics, Team Building, Sales Management, Public Speaking, Marketing, Insurance, Sales, Property & Casualty..., Event Planning, Microsoft Office, Event Management, New Business Development, Fundraising, Small Business, Healthcare, Entrepreneurship, Coaching
Education
San Diego State University-California State University 1968 — 1973
Bachelor of Arts, Social Science/Education
Crawford High School
OneWest Bank April 2010 - Present
Self Employed October 2007 - April 2010
Indymac Bank October 2004 - October 2007
Sapphos Environmental, Inc. 2002 - 2004
Vivendi Universal Games 2001 - 2002
Kushner-Locke 2000 - 2001
Mercury Insurance 1994 - 1998
Skills
Strategy, Cross-functional Team..., Management, Leadership, Analysis, Strategic Planning, Budgets, Finance, Banking, Performance Management, Project Management, Team Management, Real Estate, Vendor Management, Process Improvement, Financial Analysis, Business Analysis, Business Intelligence, Team Building, Forecasting, Financial Modeling, Program Management, Compensation Structures, Incentive Programs, Retail Banking, Mortgage Banking, Job Analysis, Operations Management, Presentations, Policy Analysis, Competitive Analysis, Market Analysis, Coaching, Technical Writing, MBA, Negotiation, Broad-based Compensation, Sales Incentive..., HR Analytics
Education
San Diego State University-California State University 1998 — 2000
MBA, Finance
University of California, San Diego 1991 — 1993
BA, Political Science
Canyon High School 1986 — 1989
Citi August 2014 - December 2014
MetLife June 2013 - June 2014
Rasmussen College June 2009 - October 2012
The Hartford April 2006 - January 2008
Mercury Insurance January 2004 - April 2006
U.S. Army Reserve Medical Corps January 1991 - December 1994
Skills
Leadership, Recruiting, Program Management, Coaching, Management, Customer Service, Training, Public Speaking, Staff Development, Strategy, Policy, Higher Education, Admissions, Process Improvement, Human Resources, Analysis, Strategic Planning, Event Planning, Leadership Development, Research, Project Management, Adult Education, Teaching, Team Building, Time Management, CRM, Instructional Design, Insurance, Student Recruiting, Enrollment Management, Conflict Resolution, Change Management, Resume Writing, Career Counseling, Sales, Retaining Customers, Student Affairs, Program Development, Budgets, Team Leadership, PowerPoint, Employee Training, E-Learning, College Recruiting, Career Development, Campus, Interviews, Community Outreach, Organizational..., Customer Relations
Education
Saint Leo University 2011 — 2014
Master of Business Administration (M.B.A.), 3.6 GPA
University of South Florida 1999 — 2002
Bachelor of Arts, Political Science and Law, Minor in Technical Writing, 3.8 GPA
University of Central Florida 2004 — 2004
0620 All Lines Residential Adjuster License Course, Designation granted - hold current active Florida 620 license
Cognizant Technology Solutions December 2014 - Present
Mercury Insurance January 2010 - Present
Cognizant Technology Solutions January 2006 - Present
Mercury Insurance July 2007 - December 2010
Skills
SQL, SDLC, Requirements Analysis, Agile Methodologies, SOA, Software Development, Oracle, Spring Framework, Web Services, Java Enterprise Edition, Struts, Unix, Hibernate, Java, XML, Scrum, Core Java, Enterprise Software, JavaScript, C, JSP, Databases, Software Project...
Education
Pune Institute of Computer Technology 2001 — 2005
Bachelor of Engineering (B.E.), Computer Science
RLT College of Science Akola 1999 — 2001
Higher Secondary Certificate, Computer Science
Chubb Insurance January 2014 - Present
Chubb Insurance July 2012 - January 2014
Chubb Insurance October 2010 - July 2012
Chubb Insurance October 2007 - October 2010
Mercury Insurance October 2005 - October 2007
Skills
Financial Analysis, Commercial Insurance, Property & Casualty..., Casualty, Liability, Underwriting, Professional Liability, Employment Practices..., Legal Liability, Risk Management
Education
Rio Hondo College 2002 — 2004
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Citi January 2005 - Present
Mercury Insurance October 2004 - January 2005
Bonney Staffing Center May 1999 - July 2004
Skills
Recruiting, Sourcing, Cold Calling, Employee Relations, Human Resources, Account Management, Resume Writing, Coaching, Talent Acquisition, Talent Management, Customer Service, Team Building, Team Leadership, Leadership Development, Applicant Tracking..., Onboarding, Taleo, PeopleSoft, Interviews, Management, Temporary Placement, Sales, Time Management, Training, Personnel Management, Employee Benefits, Hiring, Leadership, Temporary Staffing, Deferred Compensation, Strategy, College Recruiting, Payroll, Performance Management, Internet Recruiting, Technical Recruiting, Succession Planning, Executive Search, Employee Training, Screening Resumes
Education
Saint Michael's College 1994 — 1998
B.A., Psychology
Hebron Academy 1990 — 1994
Mercury Insurance February 2014 - Present
Farmers Insurance September 2013 - February 2014
Farmers Insurance January 2012 - August 2013
Farmers Insurance March 2011 - December 2011
Pepperdine University July 2010 - April 2011
Warner Music Group May 2010 - December 2010
International Conference Center April 2009 - May 2009
Guangzhou Honda Automobile First Sales Co., Ltd. June 2008 - July 2008
Bank of China August 2007 - September 2007
Guangfa Plant Engineering Corporation February 2006 - March 2006
Skills
Microsoft Excel, Financial Modeling, Advertising, Financial Analysis, PowerPoint, Data Analysis, Strategic Financial..., Accounting, Analytics, Analysis, Budgets, Business Planning, Business Strategy, Forecasting, Leadership, Finance, Strategic Planning, SAP, Variance Analysis, Team Leadership, Financial Reporting, Negotiation, Project Planning, Insurance, Microsoft Office, Corporate Finance, Access, Financial Forecasting
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2010 — 2011
Master of Business Administration (MBA)
Pepperdine University, The George L. Graziadio School of Business and Management 2009 — 2010
Master of Science, Applied Finance (MSAF)
South China University of Technology 2005 — 2009
Bachelor of Science, International Economy & Trade, minor in Advertising
AAA NCNU Insurance Exchange February 2012 - Present
Farmers Insurance March 2011 - February 2012
Mercury Insurance July 2001 - January 2011
Progressive Insurance June 1999 - July 2001
Autocraft Industries November 1993 - February 1999
Skills
Liability, Claims, Insurance, Coverage, Customer Relations, Claim, Training, Analysis, Customer Service, Policy, Management, Casualty, Property & Casualty..., Recruiting, Leadership, General Insurance, Legal Liability, Microsoft Office, Commercial Lines, Claims Management, Vendor Management, Commercial Insurance, Team Management, Call Centers, Casualty Insurance
Education
Southern Nazarene University 1993 — 1995
BS, Management of Human Resources
Mercury Insurance November 2012 - Present
Skills
Liability, Insurance Claims, Insurance, Claims, Negotiation, Coverage, General Liability, Litigation Management, Investigations, Fraud, Claim, Legal Liability, Property Damage, Subrogation
Education
American Institute For Chartered Property Casualty Underwriters 2012 — 2013
CPCU Designation
San Diego State University-California State University 1995 — 2000
B.S., Criminal Justice
Franklin American Mortgage Company November 2010 - Present
Figuera Enterprise Architects LLC March 2010 - Present
Ingram Micro March 2004 - March 2010
Mercury Insurance March 2003 - March 2004
Paciolan January 2000 - January 2003
Skills
Data Center, Information Technology, IT Operations Management, Disaster Recovery, Cloud Computing, SaaS, Vendor Management, SDLC, Enterprise Architecture, Business Analysis, IT Strategy, Virtualization, Security, Business Continuity, VMware, Process Improvement, Telephony, Enterprise Software, Management, Networking, SharePoint, System Architecture, ITIL, Business Intelligence, Business Process..., Databases, Strategy, IT Operations, ERP, Business Process, IT Management, Team Leadership
Education
Orange Coast College 2002 — 2004
Business
Mercury Insurance September 1999 - Present
Mercury Insurance June 2010 - December 2012
Mercury Insurance January 2008 - June 2010
Mercury Insurance September 1999 - 2007
Lancome September 1998 - September 1999
Macy's 1997 - 1998
Big 5 Sporting Goods 1991 - 1997
Skills
Property & Casualty..., General Insurance, Legal Liability, Property Damage, Claim Investigation, Claims Handling, Casualty Claims, Liability Analysis, Customer Service, Insurance Adjusting, Training Delivery, Blended Lea, Microsoft Office, Training, Management, Leadership, Subrogation, Claims Resolution, Claim, Insurance, Commercial Insurance, Casualty Insurance
Education
FIDM- Los Angeles, CA 1995 — 1996
Santa Barbara City College 1991 — 1994
Associate of Arts (AA)
Adolfo Camarillo High School 1988 — 1991
CSAA Insurance Group, a AAA Insurer August 2015 - Present
CSAA Insurance Group August 2012 - Present
CSAA Insurance Group August 2011 - August 2012
CSAA Insurance Group January 2011 - August 2011
Mercury Insurance February 2007 - November 2010
Mercury Insurance September 2003 - February 2007
Skills
Underwriting, Property & Casualty..., Casualty, CPCU, General Insurance, Liability, Commercial Lines, Legal Liability, Commercial Insurance, Insurance, Umbrella Insurance, Claim, Brokers, Call Centers, Casualty Insurance, Claims Management, Customer Retention, Customer Service, Homeowners, Leadership, Process Improvement, Property Damage, Risk Management, Team Building
Education
Oklahoma State University 2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Oklahoma State University 1997 — 2001
BS, Marketing/Business
AD-TEK Engineering May 2002 - Present
USAA January 1990 - December 1996
Mercury Insurance January 1980 - November 1986
Skills
MS Office Suite, Quickbooks, Multi-state Payroll
Education
Santa Ana College 1986 — 1988
AIC, Associate in Claims
National Risk Solutions August 2011 - Present
West Point Underwriters October 2009 - June 2010
Just Dogs Gourmet November 2006 - July 2008
Liberty Mutual Insurance 2004 - 2006
Mercury Insurance October 1998 - December 2003
Bankers Insurance October 1994 - October 1998
Skills
Insurance, Underwriting, SDLC, Sales, Process Improvement, Property & Casualty..., Excess & Surplus Lines, Project Management, System Requirements, Business Analysis, Microsoft Office, Training, SharePoint, Management
Education
Saint Leo University 2006 — 2009
MBA, Business Administration
Saint Leo University
Master's degree, Business Administration and Management, General
Mercury Insurance August 2012 - Present
Anaheim Arena Management October 2003 - January 2015
JBA International / Mercury Insurance July 2011 - August 2012
LifeStream January 2011 - June 2011
Walgreens June 2004 - August 2007
Skills
Testing, Visual Studio, Quality Assurance, Java, Software Quality..., Test Cases, SQL, HP Quality Center, VBScript, SDLC, Requirements Analysis, HP QTP, MySQL, Visual Basic
Education
Keller Graduater School of Management 2011 — 2013
Masters, Informations Systems Management
DeVry University 2007 — 2010
Bachelor of Science, Computer Engineering Technology
Riverside City College 2002 — 2006
Associate of Science, Computer Information Systems
Platinum Claims Services February 2012 - April 2015
Schneider Associates/Sherman and Company/Advanced Performance Investigations February 2010 - February 2012
Self January 2010 - February 2010
Workmens Insurance Group March 2009 - January 2010
SELF October 2008 - March 2009
Tokio Marine Management February 2008 - September 2008
Mercury Insurance July 2007 - August 2007
Western General Insurance August 2005 - June 2007
Prudential/Liberty Mutual Insurance Company July 1991 - August 2005
Skills
Lotus notes, Word, outlook, Interviewing Fraud..., Interviewing, Risk, Security Management, Claims, Insurance, Claim, Microsoft Word, Outlook, Financial Risk, Interviews, Workers Compensation, Lotus Notes, Customer Service, Negotiation, Claims Management, Liability, Property Damage, Property & Casualty..., Investigation, Casualty, Litigation Management, Claims Handling, Subrogation, Claim Investigation, Fraud, General Insurance, Personal Injury, Commercial Lines, Insurance Law, Policy, Underwriting, Private Investigations, Legal Liability, Professional Liability, Product Liability, Employee Benefits, Liability Analysis, Commercial Insurance, Accident, Adjustments, Reinsurance, Claims Resolution, Excess, Workers' Compensation..., Employment Practices..., Casualty Insurance
Education
Pierce College 1980 — 1982
Associate's degree, Business
El Camino Real high school/Chaminade 1979 — 1980
HS diploma, Academic
St Bernardine
Devon Energy Corporation 2007 - Present
Mercury Insurance 2006 - 2007
Cicada Corp. December 2002 - 2007
Cicada Corp. 2002 - 2007
Skills
Business Intelligence, Program Management, Business Analysis, Project Management, Requirements Analysis, IT Strategy, Energy, Oil & Gas Industry, Process Improvement, Data Warehousing, Data Integration, Change Management, Requirements Gathering, SAP, SharePoint, Business Process..., Project Planning, SDLC, Business Process
Education
University of Oklahoma - Price College of Business 2005 — 2008
MBA
Oklahoma State University 1998 — 2000
Connors State College 1996 — 1998
Assoc.
FTCU July 2014 - November 2014
Bank of America April 2011 - April 2014
Mercury Insurance March 2008 - January 2011
TEKSystems January 2008 - March 2008
Arbonne International July 2007 - November 2007
AMC Mortgage Services August 2005 - June 2007
First American November 2003 - August 2005
Hitachi Consulting 1999 - 2003
WaveBend, LLC June 2000 - June 2001
Cendant November 1997 - November 1999
Skills
Strategic Planning, Project Management, Change Management, Operations Management, Business Analysis, Team Leadership, IT Compliance, Agile Methodologies, Offshore Software..., PMBOK, Business Intelligence, Manage Client..., Mortgage Servicing, Bankruptcy and..., Leadership, Enterprise Software, Management Consulting, Software Development, Strategy, Software Project..., Management
Education
Pepperdine 1991 — 1993
MBA, Business
Bank of New York Mellon August 2008 - Present
Mercury Insurance May 2006 - August 2008
First Professionals Insurance Company August 2001 - March 2006
Price Waterhouse Coopers July 1997 - June 1999
Skills
Financial Reporting, Equities, Investments, Accounting, Financial Analysis, Sarbanes-Oxley Act, Financial Modeling, Valuation, Real Estate, Due Diligence
Education
Penn State 1994 — 1997
Mercury Insurance April 2015 - Present
State Farm Insurance June 2012 - April 2015
State Farm Insurance February 2012 - April 2012
Peachtree Settlement Funding November 2011 - February 2012
The Wyanoke Group June 2011 - November 2011
Gen3 Marketing, LLC April 2011 - May 2011
1&1 Internet Inc May 2009 - March 2011
Business 21 Publishing November 2006 - June 2008
Business 21 Publishing October 2006 - November 2006
Business 21 Publishing September 2006 - October 2006
Skills
Marketing, Social Networking, Microsoft Office, Social Media, Email Marketing, Editing, Online Advertising, Advertising, Facebook, Affiliate Marketing, Sales, Online Marketing, Adobe Acrobat, Dreamweaver, QuarkXPress, Customer Service, PowerPoint, Digital Marketing, Management, Marketing Strategy, Leadership, Project Planning, Newsletters, Claims Handling, Claim Investigation, Claims Resolution
Education
Temple University 2005 — 2008
BA, Spanish, Language and Professional Studies
Shippensburg University of Pennsylvania
Mercury Insurance November 2010 - Present
Mercury Insurance June 2009 - December 2010
American Home Mortgage Servicing Inc May 2008 - June 2009
Option One Mortgage Corporation 2006 - May 2008
Comsys 2004 - 2006
CompUSA 2000 - 2004
Skills
Active Directory, Windows Server, SDLC, Virtualization, VMware, Vendor Management, Data Center, SharePoint, Citrix, Altiris, Altiris Deployment..., Altiris Console, C#, Powershell, VBScript, Microsoft Exchange, Enterprise Architecture, System Administration, Infrastructure, Storage, System Deployment, Software Documentation, Integration, Hardware, VMware Infrastructure, SQL, Operating Systems, Group Policy, DHCP, Network Engineering, Information Technology, Technical Support, SAN, TCP/IP, Information Security, VDI, Networking, High Availability, NetApp, Blackberry Enterprise..., IIS, Windows 7, Cisco Technologies, IT Service Management, IT Strategy, SCCM, IT Operations, Solution Architecture, VPN, DNS
Education
Orange Coast College 1999 — 2001
Reloaded Games, Inc. January 2011 - Present
Mercury Insurance May 2009 - February 2011
HISNA (Contractor) November 2007 - April 2009
Toshiba (Contractor) July 2007 - November 2007
Option One Mortgage January 2002 - July 2007
The Press Enterprise November 1999 - January 2001
PE.net May 1996 - December 1999
Skills
Active Directory, Troubleshooting, Linux, VMware ESX, SAN, Blades, Powershell, SharePoint, Windows Server, Mac OS X, Microsoft Office, Disaster Recovery, Data Center, VPN, Network Security, VMware, DHCP, Security, Ubuntu, System Administration, Project Management, TCP/IP, Cisco Technologies, Windows, Enterprise Software, Networking, DNS, OS X, Servers, Solaris, Operating Systems, Software Installation, Technical Support, Scripting, IIS, Red Hat Linux, Group Policy, Hardware, Infrastructure, WAN, Firewalls, Help Desk Support, Netbackup, Windows 7, Unix, Apache, Virtualization, VBScript, Altiris, vSphere
Education
Computer Education Institute 1998 — 1999
Certification, Network Management
Riverside City College 1996 — 1998
Mercury Insurance August 2015 - Present
Enter Stage Write July 2012 - Present
Mercury Insurance Group January 2005 - August 2015
Churm Media April 2009 - April 2012
Watson Pharmaceuticals 2004 - 2005
Boss Laminating August 1997 - June 2002
Allergan Pharmeceuticals 1994 - 1997
Banyan Systems 1992 - 1994
Skills
Outlook, SharePoint, Process Improvement, Event Planning, Offsites
Education
San Diego State University-California State University 1979 — 1985
Drama and Dramatics/Theatre Arts, General
Semester at Sea 1980 — 1980
American Express June 2014 - Present
Intersys Consulting March 2014 - May 2014
Williams-Sonoma, Inc. September 2012 - February 2014
Mercury Insurance March 2011 - August 2012
Cryptic Studios January 2011 - March 2011
Chegg Inc. May 2010 - December 2010
Campbell Soup Company December 2009 - July 2010
American Express June 2008 - December 2009
Office Depot February 2008 - June 2008
eBay January 2007 - January 2008
Skills
Data Warehousing, Microstrategy, Data Modeling, ETL, Business Intelligence, Teradata, Informatica, Data Warehouse..., Dimensional Modeling, SQL, Dashboard, Business Objects, OLAP, Microsoft SQL Server, Oracle, SSIS, Data Integration, DB2
Education
Portland State University 2005 — 2006
Master's Degree, Mechanical Engineering
University of Madras 2000 — 2004
Bachelor's degree, Mechanical Engineering
Capital Group May 2010 - May 2011
Mercury Insurance February 2009 - April 2010
Yamaha February 2008 - December 2008
FAMIS Software, Inc. September 2005 - February 2008
Capita Technolgies 2002 - 2005
Veriad Corporation August 2001 - January 2002
iStar Systems April 2001 - August 2001
Oracle February 1997 - April 2001
Skills
SDLC, Oracle, Data Warehousing, Requirements Analysis, Software Project..., SQL, Web Services, Hibernate, DB2, Microsoft SQL Server, Weblogic, Scrum, Java Enterprise Edition, Oracle Applications, JSP, Spring, Business Intelligence, Enterprise Software, JavaScript, Struts, Business Analysis, Integration, Enterprise Architecture, Solution Architecture, PL/SQL, SOA, Cloud Computing, Software Development, Java, Agile Methodologies, XML
Education
University of Southern California 1995 — 1997
Peking University
Action Realty OwnerAction RealtyMarch 1974 - November 2007
Balloonytoons January 2002 - March 2005
Lou Berger Appraisals 1982 - 1984
Mercury Insurance 1964 - 1972
Education
San Diego State University-California State University 1956 — 1958
Liberty Mutual January 2011 - Present
Puroclean Restoration May 2008 - December 2011
Mercury Insurance April 2007 - March 2008
JBA Associates January 2004 - April 2007
Liberty Mutual Insurance January 1996 - January 2004
Skills
Commercial Insurance, Property Damage, Claims Management, Property & Casualty..., Mold Remediation, Legal Liability, Insurance, Small Business, Customer Service, Water Damage, Liability, Claim
Education
Rutgers, The State University of New Jersey-New Brunswick 1990 — 1995
NRT July 2013 - Present
Center for Educational Advancement October 2011 - July 2013
ADESA November 2008 - October 2011
Mercury Insurance October 2005 - November 2008
U.S. Coast Guard August 1997 - August 2005
Skills
Insurance, Onboarding, Human Resources, Employee Benefits, Benefits Administration, Employee Relations, Deferred Compensation, Personnel Management, Workers Compensation, Applicant Tracking..., Talent Management, Talent Acquisition, College Recruiting, HRIS, FMLA, Management, Succession Planning, Recruiting, New Hire Orientations
Education
Rutgers, The State University of New Jersey-New Brunswick 2005 — 2008
Bachelor of Arts (B.A.), Labor Studies and Employment Relations
Catalina Marketing February 2014 - Present
Catalina Marketing August 2000 - February 2014
Catalina Marketing September 1993 - August 2000
Catalina Marketing May 1992 - September 1993
Mercury Insurance November 1990 - January 1992
Skills
Business Process, Business Analysis, Software Documentation, SDLC, Process Improvement, Analysis, Requirements Analysis, Team Leadership, SQL, Visio, Blueprint, Use Case Analysis, Gap Analysis, Hyperion Interactive..., TFS, Merant Tracker, User Documentation, Release Notes, User Guide Creation, WebEx, Analytics, SharePoint, Program Management, Integration, Agile Methodologies, Leadership, Enterprise Architecture, Requirements Gathering, Databases
Education
Saint Joseph's University 2012 — 2014
Master of Science (MS), Business Intelligence
The University of Montana - School of Business Administration 1987 — 1990
BS, Business Administration, Marketing
Dawson Community College 1985 — 1987
AAS, AA, Business Management
Blue Harbor Auto May 2014 - Present
Orange Theory Fitness 2013 - 2013
NYSC Town Sports International 2011 - 2013
Auto NationDirect 2010 - 2011
Freedom Communications March 2008 - October 2009
Indymac Bank 2005 - 2008
Mercury Insurance 2003 - 2005
Skills
Marketing, Online Marketing, Management, CRM, Sales, Leadership, Market Research, Event Management, Customer Service, Time Management, Training, SEO, Program Management, Negotiation, Social Networking, Social Media Marketing, Event Planning, Account Management, Outlook, Microsoft Excel, Social Media, Advertising, Microsoft Word, Facebook
Education
State University of New York College at Cortland 1997 — 2002
Exercise Science, Sports and Exercise
Liberty Mutual Insurance 2014 - Present
Liberty Mutual Insurance August 2013 - November 2014
Liberty Mutual Insurance October 2011 - August 2013
Mercury Insurance May 2005 - August 2011
Mercury Insurance December 2002 - May 2005
Skills
Personal Injury, Claim, Liability, Insurance, Litigation, Claims Management, Property, Mediation, Casualty Insurance, Claim Investigation, Litigation Management
Education
Oregon State University 1997 — 2002
BS, Business Adminstration
Henry D Sheldon High School 1994 — 1997
Mercury Insurance October 2005 - Present
Andrusia Consulting January 2004 - October 2005
Universal Studios July 1999 - December 2003
Universal Television May 1996 - July 1999
Turner Broadcasting System April 1995 - May 1996
Columbia TriStar Television April 1991 - April 1995
Skills
Marketing, Sports Marketing, Advertising, Social Media Marketing, Insurance, Online Marketing, Public Relations, Entertainment Marketing, Marketing Leadership, Digital Strategy, Marketing Communications, Integrated Marketing, Brand Development, Digital Media, Digital Marketing, Online Advertising, Sponsorship
Education
San Diego State University-California State University 1986 — 1990
Bachelor of Arts (BA), Journalism
WellPoint September 2009 - Present
National Interstate Insurance Company January 2006 - August 2009
CorVel Corporation April 2003 - November 2003
Mercury Insurance September 1989 - April 2003
Skills
Analytical Skills, Team Leadership, Business Relationship..., Management, Claims Management, Health Insurance, Property & Casualty..., Customer Service, Claims Resolution, Small Claims, Claims Handling, Claims Investigations, Accident Claims, Healthcare, Account Representation, Account Relations
Education
Purdue University 1984 — 1988
BS, Retail Management
Mercury Insurance March 2009 - Present
CURE Auto Insurance October 2005 - March 2009
Liberty Mutual November 2003 - October 2005
Liberty Mutual National Market Claims March 2000 - November 2003
Crum & Forster July 1996 - March 2000
GAB Robins North America January 1995 - July 1996
Skills
Liability, Insurance, Commercial Insurance, Claims, General Liability, Claims Management, TPA, Litigation Management
Education
Rutgers University 1990 — 1994
BA, Political Science/History
Mercury Insurance April 2012 - Present
Mercury Insurance January 2009 - March 2012
Unitrin Direct September 2007 - December 2008
Unitrin Direct March 2005 - September 2007
Unitrin Direct November 2003 - March 2005
San Diego Community College District 2000 - 2003
Skills
Analytics, Business Analysis, General Insurance, Insurance, Marketing, Microsoft Excel, Product Development, Product Management, Property & Casualty..., Risk Management, SAS, SAS programming, Underwriting, Analysis, Data Analysis
Education
San Diego State University-California State University 2000 — 2003
MS, Statistics
University of California, Davis 1995 — 1999
BS, Statistics
Mercury Insurance March 2003 - Present
Office of the State Attorney July 1996 - March 2003
Education
Saint Louis University School of Law 1993 — 1996
juris doctorate, law
MetLife March 2013 - Present
Mercury Insurance July 2006 - March 2013
Skills
Property Damage, Claim Investigation, Casualty, Liability Analysis, Property & Casualty..., Liability, Claim, Claims Handling, Claims Investigations, Claims Management, Claims Resolution, Litigation Management, Subrogation, General Insurance, Insurance, Casualty Insurance
Education
Penn State University 1998 — 2000
Bachelor's degree, Hotel/Restaurant Management
Penn State University
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Mercury Insurance November 2010 - Present
TSG IMAGING INC. April 2006 - November 2010
AIG April 2002 - April 2006
Skills
Project Management, Microsoft Office, HTML, Customer Service, Team Leadership, Windows, Management, Microsoft Excel, ability to interpret..., •Able to evaluate,..., •Highly organized and..., •Handle claims..., •Ability to..., •Deliver high quality..., •Balance multiple..., •Communicate..., •Team player, willing...
Education
Phoenix College 1999 — 1999
Associate of Arts (AA), Business Administration and Management, General
Adecco Group 2012 - 2013
Mercury Insurance December 2004 - December 2008
Education
St. Petersburg College 1996 — 1997
NONE, COMMUNICATIONS
The George Washington University 1972 — 1974
NONE, COMMUNICATIONS
Gibbs and Parnell, P.A. October 2007 - Present
Hillsborough Community College January 1995 - Present
Sydney has a Sister Corp. August 2012 - Present
Academy of the Lakes High School August 2009 - December 2011
Mercury Insurance January 1999 - October 2007
HealthSouth June 1995 - December 1999
Skills
Negotiate, Evaluate, Time Management, Mulit-tasker, Communicator, Insurance, Negotiation, Athletic Training, Rehabilitation, Nonprofits, Athletics, Strength Training, Sports Medicine, Injury, Marketing, Public Speaking, Orthopedic, Sports Injuries, Sports, Facebook, Social Networking, Personal Injury, Treatment, Coaching, Injury Prevention, Social Media Marketing
Education
University of Florida 1991 — 1993
bs, exercise and sports science
Pasco-Hernando Community College 1989 — 1991
Associate of Arts (AA), Athletic Training/Trainer
sanders elementary
SchoolsFirst Federal Credit Union October 2013 - Present
Epoch Universal, Inc. August 2013 - October 2013
Altura Credit Union November 2005 - July 2013
Mercury Insurance February 2003 - November 2005
FedEx Office October 2000 - February 2003
Skills
Microsoft Excel, Servers, Troubleshooting, Windows, Budgets, Windows Server, Operating Systems, Blackberry, Microsoft Word, Strategic Planning, TCP/IP, Routers, Insurance, Group Policy, Time Management, VPN, Management, Credit, Customer Satisfaction, Project Management, Team Building, Network Security, Spreadsheets, Sales, Windows 7, Analysis, Banking, Visio, Data Entry, PowerPoint, Dell Computers, XP, Business Analysis, Risk Management, Technical Support, System Administration, Leadership, Software Installation, Call Centers, Active Directory, Access, VMware, Windows XP, Customer Service, Help Desk Support, Software Documentation, Network Administration, Sonicwall, Vendor Management, Cisco IOS
Education
San Diego State University-California State University 1995 — 1999
N/A, Criminal Justice/Sociology
George Washington Preparatory High School 1991 — 1995
High School Diploma, General Studies
HDR July 2012 - Present
CyberCopy June 2007 - July 2012
Mercury Insurance September 2006 - June 2007
Skills
Microsoft Office, Marketing, Budgets, Adobe Creative Suite, Microsoft Word, Microsoft Excel, Adobe Acrobat, Customer Service, Process Scheduler, Proposal Writing, Outlook, Event Planning, Project Planning, Project Management, Project Coordination, Strategic Planning, Social Media, Contract Management, PowerPoint, Contract Negotiation, Leadership
Education
USGBC
LEED AP
Sonoma State University 2002 — 2006
BA, Political Science
Agoura High School 2000 — 2002
High School Diploma
Molina Healthcare August 2015 - Present
Anthem December 2014 - August 2015
Alliance HealthCare Services July 2014 - November 2014
L.A. Care Health Plan May 2014 - June 2014
Kaiser Permanente April 2012 - November 2013
Childrens Hospital Los Angeles February 2010 - April 2012
Kaiser Permanente December 2007 - October 2009
Senn Delaney 2006 - 2007
Mercury Insurance 2005 - 2006
Partners consulting 2004 - 2006
Skills
Contract Negotiation, Software Installation, SDLC, Data Conversion, Resource Allocation, Infrastructure, Project Server, User Acceptance Testing, Vendor Management, Databases, CRM, Integration, PMP, Program Management, Analysis, Management, PMO, Visio, Process Improvement, MS Project, Consulting, Team Management, Software Project..., Project Portfolio..., IT Management, Business Process..., IT Strategy, Project Management, SharePoint, Software Documentation, Requirements Gathering
Education
Rhode Island College 1971 — 1974
BA, Psychology
Rhode Island College 1971 — 1974
Bachelor's degree, Psychology
Mercury Insurance
Skills
Insurance, Property & Casualty..., Liability, Underwriting
Education
San Jose State University 1964 — 1970
BA, ENGLISH
Berkley Risk Administrators May 2010 - Present
Berkley Risk Administrators December 2008 - May 2010
Berkley Risk Administrators October 2007 - December 2008
Mercury Insurance May 2005 - October 2007
Bob Moore Auto Group October 2003 - May 2005
Skills
General Ledger, GAAP, Sarbanes-Oxley Act, Financial Reporting, Asset Management, Supervisory Skills, Bank Reconciliation, Account Reconciliation, Financial Accounting, Corporate Finance, Budget Process, Accounting
Education
State University of New York College at Oswego 1999 — 2003
BS, Management Accounting
Mercury Insurance April 1998 - Present
Education
San Diego State University-California State University 1989 — 1995
Bachelor of Science
Mercury insurance September 2009 - December 2010
Clear Channel / Lan international March 2008 - July 2009
Ellison November 2007 - February 2008
JPMorgan Chase August 2007 - November 2007
Citi May 2006 - November 2006
Education
Osmania University
BS, Computer science
CSE Insurance Group May 2008 - Present
Superior Access Insurance Services, Inc. August 2007 - May 2008
Mercury Insurance December 2003 - August 2007
Education
Southern Oregon University 1973 — 1977
Bachelor of Science (BS), Speech Communication and Rhetoric
Brown-Forman April 2001 - Present
Mercury Insurance 1998 - 2001
Insurance Executive Services, Inc 1996 - 1998
Skills
Microsoft Office, Spreadsheet guru, Financial Analysis, Organizational..., Strategic Communications, Analysis, Spreadsheets
Education
Rhode Island College
BS, Education
Safeco Insurance July 2014 - Present
Mercury Insurance December 2011 - July 2014
Encompass Insurance April 2006 - December 2011
Farmers Insurance September 2003 - April 2006
Skills
Property & Casualty..., Insurance, Property Damage, Claims Resolution, Claim Investigation, Claim, Legal Liability, Property Claims, Xactimate, Claims Handling, Homeowners, Litigation Management, Commercial Lines, Liability Analysis, Water Damage, Commercial Insurance
Education
University of California, Los Angeles 1999 — 2002
BA, Sociology/Education
Orange Coast College 1996 — 1999
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
National Guaranty Insurance Company April 2013 - Present
Mercury Insurance September 2003 - March 2013
M.C. Consulting srl May 2001 - July 2003
Sun States Insurance Company April 1996 - May 2001
GE Capital August 1993 - April 1996
Liberty Mutual Insurance July 1989 - August 1993
Skills
General Insurance, Commercial Insurance, Property Damage, Litigation, Subrogation, Automobile Liability, Personal Injury, Liability, Litigation Management, Claim, Casualty, Fraud Claims, Property & Casualty..., Claims Investigations, Fraud, Accident, Investigation, Legal Liability, Product Liability, Insurance, Workers Compensation, Claim Investigation
Education
Reinhardt University 1981 — 1983
Business Administration and Management, General
Cognizant Technology Solutions January 2004 - Present
Cognizant Technology Solutions March 2008 - April 2010
Mercury Insurance February 2006 - September 2007
I2 T2 2005 - 2006
Education
Osmania University 2001 — 2003
Masters, Computers
Sri Venkateswara University 1998 — 2000
BSC, Computers
B.V.Subbaiah School
Mercury Insurance January 2014 - Present
Mercury Insurance November 2009 - May 2014
Mercury Insurance October 2008 - November 2009
Mercury Insurance April 2008 - October 2008
Mercury Insurance April 2007 - April 2008
Mercury Insurance May 2006 - April 2007
High Point Insurance May 2004 - May 2006
Skills
Insurance, Claim, Liability, Property Damage, Casualty, Claims Management, Property, Claim Investigation, General Insurance, Claims Handling, Investigation, Litigation, Personal Injury, Legal Liability, Subrogation
Education
Rutgers, The State University of New Jersey-New Brunswick 2000 — 2002
Bachelor of Arts, Political Science
William Paterson University of New Jersey 1997 — 1999
No degree, Political Science
Mercury Insurance April 2007 - Present
Deerfield Insurance Agency, Inc. 1990 - 2007
Skills
Property & Casualty...
Education
Siena Heights University 1976 — 1980
Bachelor of Arts (B.A.), Business Administration and Management
Mercury Insurance July 2013 - Present
Travelers April 2012 - June 2013
Travelers Insurance May 2009 - April 2012
Travelers Insurance October 2006 - May 2009
Response Insurance/Connecticut Life & Casualty March 2003 - October 2006
Response Insurance March 2001 - March 2003
Response Insurance March 1999 - March 2001
GEICO January 1998 - January 1999
GEICO March 1997 - January 1998
Skills
Insurance, Product Management, Underwriting, Cross-functional Team..., Pricing, Analysis, Strategic Planning, Program Management, Competitive Analysis, Risk Management, Compliance, P&L Management, Call Center, Problem Solving, Financial Analysis, Direct Sales, Collaborative Leadership, Strategic Leadership, Property & Casualty..., General Insurance, Management, Leadership, Casualty Insurance, Business Analysis, Analytics, Strategy
Education
San Diego State University-California State University
BA
University of Hartford
MBA
Mercury Insurance May 2012 - Present
Mercury Insurance April 2011 - May 2012
Mercury Insurance December 2010 - April 2011
P2 Energy Solutions, Inc August 2006 - August 2010
First American National Claims Outsourcing May 2004 - February 2006
Hertz Corporation April 1997 - January 2004
Skills
Customer Satisfaction, Customer Service, Microsoft Word, Research, Outlook, Time Management, Outsourcing, Data Analysis, Teamwork, Databases, Leadership, Microsoft Office, Microsoft Excel, Call Centers, Process Improvement, Analysis, Training, Problem Solving
Education
Rose State College
Undergraduate Studies
Travelers October 2014 - Present
Caring Partners CMO 2011 - Present
Travelers July 2012 - October 2014
New Jersey Young Insurance Professionals June 2012 - June 2014
New Jersey Young Insurance Professionals 2011 - June 2014
Travelers July 2007 - July 2012
Mercury Insurance June 2006 - July 2007
Skills
Underwriting, Property & Casualty..., Casualty, Marketing, Workers Compensation, Commercial Lines, Commercial Insurance, Professional Liability, Insurance, Liability, Legal Liability, Employment Practices..., General Insurance, Umbrella Insurance, Excess, Subrogation, Brokers, Claim, Claims Management, Reinsurance, D&O, Inland Marine, Health Insurance, Casualty Insurance
Education
Rutgers, The State University of New Jersey-Newark 2000 — 2004
BA, Political Science
The Law Offices of Deitsch & Wright August 2011 - Present
Gainsco August 2009 - August 2011
Mercury Insurance September 2004 - August 2009
Skills
Liability, Property & Casualty..., Casualty, Claim, Insurance, General Insurance, Property Damage, Commercial Insurance, Commercial Lines, Professional Liability, Fraud, Investigation, Litigation
Education
St. Petersburg College
Mercury Insurance June 2013 - Present
Mercury Insurance January 2005 - June 2013
Grand Pacific Building Services, Inc. September 2004 - November 2004
SGP Home Business September 2001 - November 2004
Hemet Prosthetic & Orthotic Group October 2003 - July 2004
Independent Contractor March 2001 - March 2002
GEICO June 1997 - June 2000
Golden Eagle Insurance June 1996 - June 1997
Montgomery Ward December 1991 - June 1996
Skills
Insurance, Property & Casualty..., Investigation, Negotiation, Injury Evaluations, Mentoring, Microsoft Office, Liability, Customer Service, Claim, Property Damage, Claim Investigation, Homeowners, Claims Management, Legal Liability, Commercial Lines, Claims Resolution
Education
San Diego State University-California State University 1991 — 1998
Bachelor's degree, Social Work
Grossmont Community College 1991 — 1994
Associate of Arts (A.A.)
Crawford 1987 — 1991
Dipolma
American Education Institute
Automobile Claim Law Associate
National Insurance Crime Bureau
Medical Investigations Academy
American Education Institute
Fraud Claim Law Specialis
American Education Institute
Senior Claim Legal Principles
American Institute for Chartered Property Casualty Underwriters
Associate in Claims
KPMG US September 2014 - Present
Macias Gini & O'Connell LLP (MGO) August 2013 - August 2014
Mercury Insurance March 2013 - August 2013
Skills
GAAP, Accounting, Internal Audit, Sarbanes-Oxley Act, Auditing, Financial Statements, CPA, General Ledger, Assurance, Financial Audits, Management, SEC filings, Internal Controls, Financial Reporting, Financial Accounting, US GAAP, Tax, Financial Analysis, Account Reconciliation, QuickBooks, External Audit, Cost Accounting, Variance Analysis, Tax Accounting
Education
Pepperdine University 2006 — 2010
Bachelor of Science, Accounting
Panattoni Development Company May 2005 - Present
Mercury Insurance October 1997 - October 2003
Mercury Insurance Company October 1997 - October 2003
Education
Santa Rosa Junior College 1984 — 1985
Business Administration
Santa Rosa Junior College
of, Business Administration
Mercury insurance July 2012 - Present
Sally Beauty Company November 2011 - January 2012
Cruzan Catering September 2011 - January 2012
Methodist Healthcare System July 2010 - December 2010
Education
San Antonio College 2009 — 2013
Mercury Insurance October 2012 - Present
Marsh July 2009 - April 2011
Silicon Valley Power November 2008 - January 2009
Skills
Economics, Econometrics, Financial Economics, Mathematical Statistics, Stata, R, Microsoft Excel, SPSS, Statistics, Property & Casualty..., Financial Modeling, Quantitative Finance, Development Economics, Environmental Economics, International Economics, Stochastic Calculus, Multivariate Statistics
Education
Santa Clara University 2005 — 2009
Bachelor of Science, Mathematics and Economics, 3.482
CompSource Oklahoma April 2013 - Present
Mercury Insurance May 2006 - April 2013
Skills
Property & Casualty..., Liability, Underwriting, General Insurance, Insurance, Claim, Property Damage
Education
Oklahoma City University 1988 — 1991
Bachelor of Arts (B.A.), Sociology
Weichert Realtors May 2013 - Present
Ramsgate Insurance / PUM March 2012 - June 2012
Mercury Insurance July 2007 - January 2011
Skills
Property & Casualty...
Education
Ramapo College of New Jersey 2003 — 2007
Bachelor of Arts (B.A.), Political Science
Allstate Insurance May 2011 - Present
Mercury Insurance April 2006 - January 2011
Farmers Insurance January 2005 - March 2006
Skills
Inspection, Negotiation, Interviewing Skills, Collision Detection
Education
Sam Houston State University 1993 — 1998
Bachelor of Science (BS), Criminal Justice and Corrections
Smoothdeals December 2014 - Present
Keller Williams staff November 2012 - Present
Mustang pregnancy center January 2012 - Present
Crossmark marketing August 2011 - January 2013
Mercury Insurance May 2001 - January 2011
Education
Southern Nazarene University 2011 — 2012
Bachelor of Science (BS), Human Development, Family Studies, and Related Services
Liberty Mutual Insurance July 2014 - Present
Frates Insurance & Risk Management April 2013 - June 2014
Mercury Insurance January 2000 - April 2013
Education
University of Central Oklahoma 1985 — 1987
Bachelor of Arts (B.A.), Sociology/Criminal Justice
Rose State College 1983 — 1985
Associate of Arts (A.A.), Sociology
Esurance March 2014 - Present
Esurance August 2013 - March 2014
American Eagle Airlines November 2012 - August 2013
Horizon Air May 2012 - November 2012
Mercury Insurance July 1999 - March 2009
United States Marine Corps May 1995 - May 2003
Skills
Management, Human Resources, Training, Process Scheduler, Flights, Aircraft, Detailed Organization, Auditing, Data Entry, Microsoft Office, Technology, Sabre, Airline Management, Aviation Security, Appraising, Estimating, Negotiation, Customer Service, Time Management, Flight Planning, Analysis, Motorcycle
Education
Sierra College
Associate of Arts (A.A.)
Mercury Insurance January 2014 - Present
Bank of the West 2010 - 2014
Skills
Microsoft Office, Customer Service
Education
San Diego State University-California State University 2008 — 2013
Bachelor of Science (BS), Biology
Shamrock Foods January 2014 - Present
American Family Insurance 2009 - 2013
American Family Insurance October 2006 - July 2009
American Family Insurance February 2003 - October 2006
Mercury Insurance 1998 - 2003
Skills
Claims Management, Management, Property & Casualty..., Project Management, Quality Assurance, Analysis, Process Improvement, Quality Auditing, Facilitators, Employee Training, Metrics, Claims Investigations, Customer Service, Liability, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Claim, Casualty, Policy, Insurance, Casualty Insurance
Education
Southern Illinois University, Carbondale
Bachelor of Arts (B.A.), Administration of Justice
Mercury Insurance April 2010 - Present
Mercury Insurance February 2007 - March 2010
Mercury Insurance May 2005 - January 2007
Skills
Call Centers, Customer Service, Insurance, Customer Experience, Coaching, Team Leadership, Management, Quality Assurance, Business Analysis, Training, Employee Benefits, Process Improvement, Risk Management, Change Management, Microsoft Excel, Outlook, Property & Casualty...
Education
Our Lady of the Lake University
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
Mercury Insurance January 2005 - Present
Mercury Insurance April 2009 - January 2013
Mercury Insurance July 2001 - January 2005
Skills
Customer Service, Manual Testing, ISTQB Certified, Quality Assurance, User Acceptance Testing, Quality Center, SDLC, Requirements Analysis, Highly detail oriented, Dependable Team Player, Organizational..., Microsoft Word, Microsoft Office, Training, Policies and Procedures, Sarbanes-Oxley, Microsoft Excel, Teaching
Education
Southern Nazarene University
Bachelor of Science (BS), Home Economics and Early Childhood Education