Metro One Telecommunications
Industry: Telecommunications company
DescriptionMetro One Telecommunications was a provider of directory assistance headquartered in Beaverton, Oregon with 35 call centers. Headquarters: Beaverton, OR Founded: 1989 Defunct: 2008 Founders: Kevin Anderson, Patrick M. Cox Subsidiary: Infone LLC
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Metro One Telecommunications Employees
Ford Motor Company October 2014 - Present
Bandzinvestments LLC March 2010 - April 2013
Crain Communications December 2007 - March 2010
Metro One Telecommunications June 2000 - October 2006
Skills
Microsoft Office, Data Entry, Customer Service, Public Speaking, PowerPoint, Microsoft Word, Management, Training, Call Centers, Team Leadership, Critical Thinking, Leadership, Community Outreach, Customer Satisfaction, Customer Experience, Outlook, Communication, Time Management, Supply Chain Operations
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Business Administration Human Resource Management, 3.4
Stony Brook Medicine October 2014 - Present
NBTY April 2014 - August 2014
Enzo Life Sciences, Inc. June 2013 - January 2014
MetLife January 2008 - February 2013
Cablevision February 2003 - October 2004
Delta funding March 2001 - June 2003
Metro One Telecommunications January 2000 - November 2002
Skills
Microsoft Office, Microsoft Word, Customer Service, Data Entry, Phlebotomy, Windows, Data Analysis, Training, Microsoft Excel
Education
Suffolk County Community College 2009 — 2014
Associate of Arts and Sciences (A.A.S.), Psychology
Suffolk County Community College
Associate of Arts (A.A.), Psychology
Savion's Place March 2013 - February 2014
Pafos Ultra Lounge January 2012 - March 2013
In-home Nanny 2007 - 2009
Metro One Telecommunications 2007 - 2007
Bertha 2005 - 2006
Skills
Restaurants, Psychology, Customer Service, Teamwork, Time Management, Critical Thinking, Organizational..., Animal Welfare, Childcare, Peer Mediation, Cheerleading, Flute
Education
University of Central Florida 2009 — 2011
Bachelor's degree, Psychology
Valencia College 2007 — 2009
Associate's degree, Psychology
City of Newark May 2007 - September 2012
Metro One Telecommunications October 2005 - March 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Foundation of Business, Call Center, Event Planning, Data Entry, Team Building, Administrative..., Public Speaking, Organizational..., Call Centers, Project Planning, Leadership, Community Outreach, Government, Policy
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
eMerge, INC. October 2001 - Present
Metro One Telecommunications 1998 - 2001
Education
Towson University 2001 — 2004
Bachelors, Business Administration and Legal Studies
TIAA-CREF August 2012 - Present
The Vanguard Group June 2005 - August 2012
Webtax January 2010 - April 2011
Metro One Telecommunications August 2001 - June 2005
Compass Group SA January 2005 - May 2005
US Army July 1998 - July 2001
Skills
Strategic Financial..., Leadership, Investments, Financial Planners, Retirement Planning, Series 63, Wealth Management, Retirement, Series 7
Education
University of North Carolina at Charlotte 2006 — 2007
Certified Financial Planning Program
University of North Carolina at Charlotte 2001 — 2005
Bachelor of Science in Business Administration, Major: Finance, Minor: Economics
Synchrony Financial October 2011 - Present
GE Capital January 2006 - October 2011
Metro One Telecommunications November 2001 - January 2006
Skills
Call Center, Process Improvement, Project Management, Analysis, Business Analysis, Business Process..., Call Centers, Change Management, Cross-functional Team..., Customer Satisfaction, Leadership, Management, Performance Management, Program Management, Six Sigma, Strategic Planning, Team Management, Training, Vendor Management
Education
Winston-Salem State University 2009 — 2011
MBA, Business Administration
University of North Carolina at Charlotte 1997 — 2003
BSW, Social Work
William G. Enloe
League of Conservation Voters September 2013 - Present
TZ Insurance Solutions June 2013 - September 2013
Red@28th December 2007 - December 2011
Allstate November 2005 - November 2011
American Red Cross February 2005 - October 2005
Metro One Telecommunications July 2001 - January 2005
Skills
Public Speaking, Social Media Marketing, Social Media, Event Planning, Social Networking, Public Relations, Marketing, Blogging, Non-profits, Strategic Planning, Fundraising, Event Management, Team Building, Creative Writing, Customer Service, Sales, Marketing Strategy, Process Improvement, Leadership, Leadership Development, Management, Business Strategy, Analysis, Training, Coaching, Microsoft Office, Community Outreach, Change Management, Volunteer Management, Interviews, Corporate Communications, Newsletters, Community Development, Insurance, Outlook, PowerPoint, Data Analysis, Workshop Facilitation, Microsoft Word, Recruiting, Nonprofits, Call Centers, Research, Budgets, Program Development, Editing, Customer Satisfaction, Business Development, Project Management, Sales Management
Education
University of North Carolina at Charlotte 2001 — 2004
Bachelor of Science (B.S.), Biology, Chemistry, African American Studies
CareFirst BlueCross BlueShield January 2010 - Present
FSI Holding March 2008 - May 2009
FSI HOLDING June 2004 - May 2009
FSI Holding June 2006 - March 2008
Debt Shield June 2004 - June 2006
Mci August 2002 - June 2004
MCI WORLDCOM July 2000 - June 2004
Mci September 2001 - August 2002
Mci July 2000 - September 2001
Metro One Telecommunications October 1998 - July 2000
Education
University of Baltimore 2010 — 2012
Bachelor's degree, Health Systems Management
Owings Mills Senior High School
High School Diploma
KB Home Dallas- Ft. Worth Division 2007 - Present
KB Home October 2006 - 2007
KB HOME March 2003 - October 2006
Metro One Telecommunications May 2000 - March 2003
AT&T 1994 - 1999
Skills
New Home Sales, Home, First Time Home Buyers, Credit, Inventory Management, Customer Satisfaction, Contract Negotiation, Training, Customer Service, Strategic Planning, Land Acquisition, Real Estate, New Business Development, Negotiation, Sales, Purchasing, Team Building, Marketing, Sales Management, Investment Properties, Residential Homes, Sales Process, Single Family Homes, Homebuilding, Sellers, Marketing Strategy, New Homes, FHA, Real Estate Transactions, Real Estate Development, Short Sales, Property Management, Referrals, Relocation, REO, Foreclosures, Condos, USDA, Refinance, Investors, Management
Education
Texas State University-San Marcos 1999 — 2000
BAAS, Marketing and Management
Texas Christian University 1994 — 1996
Medtronic May 2013 - Present
Medtronic February 2012 - May 2013
Medtronic February 2011 - February 2012
Medtronic April 2007 - February 2011
Medtronic August 2005 - April 2007
Metro One Telecommunications 2000 - 2005
Skills
Lean Sigma Green Belt, Six Sigma, Project Management, Cross-functional Team..., Change Management, SAP, Minitab, Business Strategy, Process Improvement, Performance Manage, Key Performance..., Customer Service..., Operations Management, Medical Devices, Continuous Improvement, Training, Quality Assurance, FDA, Customer Service, Management, Leadership
Education
University of Minnesota - Carlson School of Management 2000 — 2004
Marketing
The Shiny Shell of the Hamptons June 2012 - Present
Fourth Neck Realty, Inc. April 2008 - Present
Evans & Paul Unlimited Corp. September 2008 - August 2009
Metro One Telecommunications 1999 - 2008
Southshore Energy Equipment January 1998 - December 1999
Evans & Paul Unlimited Corp. January 1997 - December 1998
DSA Newsday January 1991 - December 1997
Skills
Sales, Customer Service, Human Resources, Management, Budgets, Call Center, Recruiting
Education
Long Island Board of Realtors
Suffolk County Community College
Associates
Charter Oak College
Skybridge Americas Inc. 2015 - Present
Customer Traac November 2010 - 2014
LGI Energy Solutions September 2008 - May 2009
Metro One Telecommunications June 1999 - June 2008
California Compensation Insurance 1990 - 1999
Skills
Call Center, Customer Satisfaction, Recruiting, Management, Workforce Management, Process Improvement, Budgets, Call Centers, CRM, Vendor Management, Training, Leadership, Human Resources, Customer Retention, Outsourcing, Troubleshooting, Customer Experience, Process Scheduler, Time Management, Team Building, Hiring, Team Leadership
Education
The University of North Dakota
Bachelors Degree
Bostwick Laboratories February 2008 - Present
Connextions Limited October 2005 - December 2007
Metro One Telecommunications September 2001 - July 2003
Skills
Process Improvement, Strategic Planning, Budgets, Management, Call Centers, Sales Operations, Customer Satisfaction, Process Scheduler, Operations Management, Training, Human Resources, Time Management, Forecasting, Coaching, Team Leadership, Inventory Management, Account Management, Contract Negotiation
Education
University of Nebraska at Kearney 1996 — 1999
BS, Public Relations/Image Management
Brady Public School 1975 — 1987
High School Diploma, General Studies
Emerson College September 2015 - Present
Emerson College February 2012 - September 2015
Emerson College November 2009 - February 2012
Starbucks Coffee Company May 2007 - January 2010
Emerson College July 2004 - November 2009
Metro One Telecommunications May 2002 - July 2004
Skills
Event Management, Customer Service, Time Management, Leadership, Microsoft Office, Event Planning, Public Speaking, Press Releases, Marketing, Training, Management, Community Outreach, Program Management, Teaching, Program Development, Nonprofits, Social Media, Recruiting, Leadership Development, Project Management
Education
University of Massachusetts, Amherst 1996 — 2003
Bachelor of Arts and Sciences, Biology
University of Massachusetts, Amherst 1996 — 2003
Bachelor of Science (B.S.), Biology, General
eBay Small Business August 2009 - Present
Comcast September 2010 - August 2011
Integra Telecom June 2008 - November 2010
Metro One Telecommunications May 2000 - May 2008
Voice Stream, LLC October 1999 - December 2001
Telephone Management Corporation October 1995 - September 1999
Skills
CRM, Telecommunications, Management, Sales, Customer Satisfaction, Call Centers, Contract Negotiation, Human Resources, Negotiation, Customer Service, Analysis, Microsoft Excel, Switches, Time Management, VoIP, Creative Direction, Wireless, IP, Microsoft Word, Telephony, Call Center, Ethernet
Education
University of Oregon 1985 — 1989
BA, Telecommunications
Michael T. Springer Consulting June 2008 - Present
Premera Blue Cross July 2006 - April 2008
Lucky Eagle Casino April 2004 - February 2006
Washington Mutual Bank December 1998 - February 2004
Metro One Telecommunications January 1997 - November 1998
Great Western Bank May 1990 - November 1996
Skills
Organizational..., E-Learning, Change Management, Project Management, Program Development, Gap Analysis, Leadership Development, Coaching, Training, Workshop Facilitation, Instructional Design, Succession Planning, ADDIE, Needs Analysis, Training Delivery, Blended Learning, Consulting, Performance Improvement, Team Building, Leadership, Instructor-led Training, Onboarding, Staff Development
Education
Texas Tech University
BA
Andersen Windows May 2005 - July 2006
GE Security October 2003 - April 2005
Katun Corporation May 2001 - July 2002
Metro One Telecommunications December 2000 - May 2001
National Guardian Security 1986 - 1996
Education
University of Minnesota-Twin Cities
Pending, Communications
Premiere Global Services Account Manager IIPremiere Global ServicesJune 2006 - Present
Metro One Telecommunications 2003 - 2006
Education
University of Louisville 1994 — 1996
Ashland Inc August 2014 - Present
General Cable April 2007 - July 2014
General Cable April 2007 - June 2013
The Sheakley Group May 2006 - April 2007
Paycor May 2005 - May 2006
Metro One Telecommunications October 1999 - April 2005
Skills
Workers Compensation, Six Sigma, Microsoft Office, Microsoft CRM, Process Improvement, Insurance, ADP Payroll, Visio, Payroll, Team Leadership, Account Management, Team Building, Customer Service, Microsoft Excel, Change Management, Software Documentation
Education
University of Phoenix 2002 — 2005
MBA
University of Cincinnati College of Business 1998 — 2002
Bachelors of Science, Information Systems
AICPCU
ARM
HR Answers, Inc. HR Professional ConsultantHR Answers, Inc.2007 - Present
Metro One Telecommunications 1997 - 2005
MetroOne 1997 - 2005
Education
University of Oregon
Intermec Technologies January 2010 - Present
Metro One Telecommunications 2001 - 2008
Education
SUNY Polytechnic Institute
Osceola County Florida May 2011 - May 2012
ARAMARK August 2010 - March 2011
City of Frisco May 2007 - May 2010
City of Frisco May 2007 - May 2010
Pioneer Ram January 2007 - May 2007
Ben’s Air Conditioning, Inc May 2003 - December 2006
Metro One Telecommunications July 1999 - July 2002
Skills
Employee Relations, Human Resources, Benefits Administration, Organizational..., HRIS, Deferred Compensation, Recruiting, FMLA, Policy, Talent Acquisition, Talent Management, Performance Management, Interviews, Applicant Tracking..., Employee Benefits, HR Consulting, Onboarding, Personnel Management, Employee Engagement, Leadership Development
Education
BSBA
Bachelor of Science in Business Administration, HR Emphasis
University of Central Florida
Bachelor of Science, Business Administration; Management; Human Resource Management
CT Corporation April 2015 - Present
CT Corporation May 2012 - March 2015
CT Corporation May 2009 - May 2012
CT Corporation June 2008 - May 2009
CT Corporation February 2007 - June 2008
CT Corporation July 2005 - January 2007
TD Bank Group July 2004 - July 2005
Metro One Telecommunications January 2001 - July 2004
Skills
Customer Service, Team Building, Teamwork, Public Speaking, Spanish, Service Excellence, Excel, Word, PowerPoint, Web Design, Microsoft Word, Microsoft Excel, Marketing, Microsoft Office, Editing, Management, Customer Retention, Business Development, Sales, Customer Satisfaction, Leadership, Account Management, Coaching, Training, Outlook, Team Leadership, Process Improvement
Education
Temple University - Fox School of Business and Management 1999 — 2004
Bachelors of Business Administration, Legal Studies
Lakeside Behavioral Healthcare December 2012 - Present
Department of Juvenile Justice December 2007 - September 2008
Metro One Telecommunications September 2006 - November 2007
Education
Webster University 2009 — 2012
Master of Arts (MA), Mental Health Counseling/Counselor
University of South Florida 2006 — 2008
Bachelor of Arts (B.A.), Psychology
Valencia Community College 2004 — 2006
Associate of Arts (A.A.), Psychology
Ford Motor Credit Company 2002 - Present
Metro One Telecommunications 1997 - 2002
Skills
Customer Service, Process Improvement, Credit, Customer Satisfaction, Call Centers, Risk Management, Operations Management, Financial Analysis, Team Building, Management
Education
Texas A&M University 1993 — 1997
Business, Management, Marketing, and Related Support Services
Kimball High School 1989 — 1993
Ashland Theological Seminary March 2011 - Present
JP Morgan Chase January 2009 - August 2010
Detroit Media Partnership 1996 - 2008
Detroit Media Partnership 1999 - 2003
Metro One Telecommunications 2001 - 2001
Skills
Program Management, Management, Customer Satisfaction, Sales, Recruiting, Finance, Customer Service, Event Planning, Leadership, Marketing, PowerPoint, Public Relations, Training
Education
University of Arizona 1992 — 1995
Bachelor of Arts, History
Ashland Theological Seminary
Clackamas County Aging Services-Advisory Council October 2013 - Present
InTouch at Home July 2013 - Present
Elders in Action May 2013 - Present
University of Phoenix October 2010 - Present
Providence Hospice March 2010 - Present
Making Life Easier June 2012 - April 2013
Sinai Family Home Services May 2010 - October 2010
Sinai Family Home Services April 2008 - May 2010
Sinai Family Home Services September 2007 - April 2008
Metro One Telecommunications September 2003 - September 2007
Skills
Healthcare, Home Care, Training, Recruiting, Healthcare Management, Hospitals, Medical Terminology, Case Managment, Budgets, Program Development, Community Outreach, Staff Development
Education
University of Phoenix 2012 — 2015
Doctorate, Health/Health Care Administration/Management
University of Phoenix 2011 — 2012
MHA/GER, Health Care Administration and Gerontology, 3.9
University of Phoenix 2008 — 2011
BSHA, Health Care Administration
Convergys December 2007 - December 2010
Metro One Telecommunications May 2003 - December 2007
Junca Dental January 2000 - February 2003
MOVA Pharmaceutical Corporation 1989 - 1995
Combe Products Inc. November 1982 - February 1985
Education
Universidad de Puerto Rico 1995 — 1999
Bachelor's Degree, Administration
The Bristal Assisted Living June 2011 - January 2013
Attentive care September 2009 - January 2012
Pathmark Stores, Inc. October 2007 - January 2010
Metro One Telecommunications May 2005 - November 2007
NYS Mental Hygiene Legal Service July 2004 - January 2005
Skills
Microsoft Office (Word,..., Proficient Typing Skills, Wordperfect, QuarkXPress, Adobe Photoshop, Adobe Illustrator, Internet Savvy, Photoshop, Filing
Education
Suffolk County Community College 2007 — 2007
Paralegal Studies, 3.8
Brentwood High School 2000 — 2003
Regents Diploma, Liberal Arts H.S. Curriculum, 3.4
Gaylord Specialty Healthcare December 2012 - Present
Continuum Health Partners August 2010 - July 2015
LIM College April 2006 - July 2010
Paychex May 2005 - April 2006
Merrill Lynch November 2004 - April 2005
KHWI 92.3 FM July 2004 - November 2004
JPMorgan Chase January 2003 - October 2003
Metro One Telecommunications 2002 - 2002
IBM May 2001 - August 2001
Sears Logistics Services, Inc. 1999 - 2000
Skills
Account Reconciliation, Customer Service, Payroll, Employee Relations, Tax, Benefits Administration, Employee Benefits, Human Resources, PeopleSoft, Leadership, ADP Payroll, HRIS, Process Improvement, Training, New Hire Orientations, Microsoft Excel
Education
University of Phoenix 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Cittone Institute 2002 — 2002
Certificate, PC Tech Support, A+ Network+
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Psychology