Experience
ICON Engineering, Inc.   February 2015 - Present
Nevada Broadband Networks   July 2014 - February 2015
Metronet   March 2014 - July 2014
Optica Network Technologies, LLC   December 2012 - March 2014
Optica Network Technologies, LLC   November 2011 - December 2012
Windstream Communications  November 2009 - November 2011
Forrester Construction Company  May 2008 - August 2008
Weiss Homes  May 2007 - August 2007

Skills
LEED AP, OSHA 30-Hour, Outside Plant, OSP Engineering, Construction Management, Project Estimation, Process Scheduler, FTTx, OSP, Optical Fiber, DWDM, VoIP, Project Planning, Telecommunications, SDH, Ethernet, IP, Construction Safety, Project Engineering, Transmission, Fiber Optics, Construction

Education
Purdue University   2004 — 2008
Bachelor of Science (B.S.), Building Construction Management Technology

Experience
Metronet   July 2014 - Present
Mimi Design   April 2012 - Present
Anoka County Library  October 2012 - February 2015
Globe Education Network  May 2010 - July 2014
Lake Elmo Public Library   June 2012 - October 2012
Hamline University  July 2007 - July 2011
Hennepin County  October 2007 - April 2010
Southdale Resource Library   June 2006 - August 2006
Great Waters Brewing Company   July 2004 - August 2005

Skills
Library Instruction, Collection Development, Proofreading, Collections Management, Editing, Working With Students, Reference Services, Information Literacy, Library Science, Electronic Resources, Virtual Reference, Library, Public Libraries, Writing, Interlibrary Loan, Library Management, Academic Libraries, Circulation, Research, Library Research, Blogging, Digital Libraries, Books, Adult Education, Higher Education, Instructional Design, Curriculum Design, Student Affairs, E-Learning, Museum Collections, Westlaw, Distance Learning, Grant Writing, Training, Online Research, Academia, Curriculum Development, Knowledge Management, Interviews, Public Services, Young Adult Literature, LibGuides, Information Retrieval, Resume Writing, Metadata, Reader's Advisory, Staff Development, Critical Thinking, Community Outreach, Student Development

Education
The Catholic University of America   2005 — 2007
Master of Science, Library and Information Science, Library Science

University of North Carolina   2006 — 2006
Certificate, International Library Studies

Metropolitan State University   1999 — 2004
Bachelor of Arts, Criminal Justice

St. Cloud State University   1997 — 1998
Aviation

Experience
TELUS  May 2007 - Present
TELUS  May 2004 - May 2007
Infostream   May 2002 - May 2004
Getronics  May 2001 - May 2002
Empowered Networks  2000 - 2001
Metronet   1999 - 2000
Metronet   1998 - 1999
Image Plus   1996 - 1998
Direct Technologies   1994 - 1996

Skills
Technical Leadership, Information Management, Network Architecture, Cisco Technologies, Computer Network..., IP, Solution Architecture, VoIP, Strategic Planning, BGP, Data Center, Consulting, Wireless, Leadership, Telecommunications, Operations Management, Switches, Managed Services, Integration, Servers, Professional Services, LAN-WAN, Routers, Pre-sales, Network Administration, Network Security, Routing, ITIL, Networking, IT Strategy, Management, Solution Selling, TCP/IP, Ethernet, IT Management, MPLS, Unified Communications

Education
Queen's University   2011 — 2011
Strategic Planning

Queen's University   2009 — 2009
Leadership

Humber College   1990 — 1994
Engineering, Computer Engineering Technology

Experience
Metronet   February 2015 - Present
USIC  January 2011 - Present
My Computer Career.com   2013 - 2013

Skills
Computer Hardware, Windows, Active Directory, Software Installation, Network Administration, Troubleshooting, Windows 7, Technical Support, Software Documentation, Security, Network Security, Computer Repair, Windows Server, TCP/IP

Education
My Computer Career.com   2013 — 2014
Currently earning Certifications, Information Technology

ITT Technical Institute-Indianapolis   1998 — 1999
Associates, AutoCAD Technology

Experience
UnbeatableSale.com Inc.   November 2010 - Present
Metronet   June 2009 - August 2010
Community Shares of Minnesota  July 2008 - August 2010
MELSA   November 2005 - June 2008
Resource Center of the Americas  February 2001 - August 2007
Human Rights First  February 1995 - August 2000
Advocates for Human Rights  November 1992 - February 1995

Skills
Non-profits, Administration, Fundraising, Event Planning, Public Speaking, Social Media, Community Outreach, Customer Relations, Marketing Communications, Event Management, Volunteer Management, Nonprofits, Grants

Education
American University   2003 — 2003

Montclair State University   1983 — 1986

Experience
Metronet   January 2015 - Present
Metronet   January 2013 - Present
Earthlink Business  January 2012 - May 2012
Frontier Communications  April 2010 - June 2011
Verizon  January 2007 - July 2010
Verizon  October 2004 - January 2007
Verizon  May 2002 - October 2004

Skills
VoIP, Virtualization, PRI, Access, Cloud Computing, Customer Satisfaction, Managed Services, MPLS, Unified Communications, Solution Selling, Sales Engineering, Data Center, Co-location, Telecommunications, WAN, Telephony, IP, Network Design, Account Management, Pre-sales, T1, Security, Call Centers, Frame Relay, SIP, Direct Sales, Networking, Selling, Ethernet, SIP Trunking, Avaya, Strategy, DSL, Cross-functional Team..., LAN-WAN, Sales Operations, Optical Fiber, Hosted Services, Professional Services, Salesforce.com, Channel Partners, Broadband, Metro Ethernet, Cisco Technologies, Video Conferencing, Fiber Optics, Cabling, Network Architecture, TDM, Internet Services

Education
Indiana University Kokomo   2004 — 2008
MBA, Business Administration

Experience
Metronet   July 2014 - Present
Comcast Cable  March 2013 - February 2014
Comcast Cable  July 2011 - March 2013
Comcast Cable  June 2009 - June 2011
Indianapolis Motor Speedway  April 2004 - December 2008
Conexco Communications   June 2001 - July 2004
Bed Bath & Beyond  June 2003 - April 2004
JCPenney  January 1990 - January 2001

Skills
Sales Management, Merchandising, Retail, Sales, Direct Sales, Recruiting, Customer Service, Training, Negotiation, Sales Process, Salesforce.com, Sales Operations, Profit, Selling, Project Planning, Telecommunications, Customer Satisfaction, Customer Retention, New Business Development, Leadership, Management, Networking, Purchasing, Team Building

Education
Stockton University   1988 — 1992
BA, Business Management

Experience
MetroNet   April 2012 - Present
Metronet   2014 - 2015
Metronet   2014 - 2015
Metronet   2014 - 2015
Cinergy MetroNet  July 2011 - March 2012

Skills
Telecommunications, Project Management, VoIP, Software Development, SQL, Cloud Computing, Data Center, Troubleshooting, Telephony, Ethernet, WAN, IP, Fiber Optics, Networking, MPLS, Cisco Technologies, Network Design, Management, Wireless

Education
Fachhochschule Augsburg
Bachelor of Applied Science (B.A.Sc.), Electrical, Electronics and Communications Engineering

Experience
Metronet   March 2014 - Present
University of Oklahoma  August 2013 - December 2013
Metronet   June 2013 - August 2013

Skills
Marketing, PowerPoint, Microsoft Excel, Financial Modeling, Digital Media, Facebook, Digital Marketing, Social Media, Microsoft Word, Marketing Research, Training, Research, Microsoft Office, Public Speaking, Marketing Strategy, Event Planning, Finance, Digital Strategy, Financial Analysis, Venture Capital, Leadership, Social Media Marketing, Market Research

Education
University of Oklahoma   2012 — 2013
Master of Business Administration (M.B.A.), Finance

Boston University
Bachelor of Science (B.S.), Film and Television

Blair Academy
High School, High School/Secondary Diplomas and Certificates

Experience
Diversified Sales Solutions, Inc.   September 2013 - Present
Commoncove   January 2014 - Present
Recruitment Rocket   September 2014 - Present
Sales Focus Inc  May 2013 - September 2013
SIGMAXIM, Inc.   2011 - January 2013
Goldwell of New England  2005 - 2009
National Utility Service   September 1991 - November 1993
Cellular One  1989 - 1991
MetroNet   September 1985 - September 1989

Skills
Project Management, Project Planning, Program Management, Microsoft Office, Team Building, Customer Satisfaction, Sales Process, Customer Service, Fundraising, Product Marketing, New Business Development, Account Management, Solution Selling, Six Sigma, Marketing, Sales, Start-ups, Management, Training, Negotiation, Recruiting, Coaching, Advertising, Analysis, Sales Management, B2B, Sales Operations, Entrepreneurship, Outsourcing

Education
Marshfield HIgh School

Northeastern University
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies

Experience
SLF Enterprises, LLC   January 2015 - February 2015
Comcast Business  December 2012 - December 2014
Integra Telecom  December 2002 - December 2012
Integra Telecom  December 2002 - July 2012
Telecom Labs   2002 - 2003
MetroNet   April 1997 - April 2002

Skills
Real Estate, Real Estate Transactions, MPLS, VoIP, Telecommunications, Telephony, Ethernet, Call Centers, SIP Trunking, New Business Development, Co-location, T1, Managed Services, Direct Sales, Unified Communications, Solution Selling, Selling, Internet Services, Long Distance, Wireless, Broadband, PRI, Sales, Private Line, LAN-WAN, TDM, Metro Ethernet, Switches, DS3, Avaya, B2B, SIP, WAN, Enterprise Software, Data Center, Optical Fiber, IP, Consultative Selling, Problem Solving, Hosted Services, DSL, IP PBX, Public Relations, Telecommunications..., Account Management, Salesforce.com, Sales Process, Sales Management, Leadership, Management

Education
Portland State University   1982 — 1984
Bachelor of Science (BS), Criminal Justice

Southern Oregon University   1988 — 1989
Bachelor of Science, Criminal Justice

Experience
Metronet   2007 - Present
MELSA   2006 - 2007
SELCO/SELS   2005 - 2007
Metronet   2002 - 2007
Department of Children, Families and Learning   2001 - 2002
MELD (now incorporated into Parents As Teachers)   1999 - 2001
MInnehaha Academy  1998 - 2001
Freelance Writer  1990 - 2000
National Restaurant Association  1986 - 1988
US Department of Housing and Urban Development Library, (Aspen Systems, Corporation)   1983 - 1986

Skills
Library, Information Literacy, Library Science, Library Management, Public Libraries, Collection Development, Library Instruction, Online Research, Books, Instructional Technology, mobile technology, Web 2.0, Public Speaking, Presentations, Curriculum Development, Technology Integration, Mobile Technology, Nonprofits, Grants, Editing, Program Development, Research, Teaching

Education
Kent State University
Master of Library Science

LIbrary Executive Development Program
Certificate, Library Administration & Management

The Ohio State University
Bachelor of Fine Arts (BFA), History of Art

Experience
Metronet   April 2013 - Present
Lafayette YWCA   2012 - Present
St. James Lutheran School  January 2010 - Present
ESPN and BTN   September 1990 - Present
St. James Lutheran School  May 2011 - May 2015
AAF North Central Indiana   June 2005 - May 2013
Purdue University  2007 - April 2013
Haan Marketing + Communications   December 1999 - July 2007
Volunteer Bureau   1998 - 2007
WLFI  December 1980 - December 1999

Skills
Entrepreneurship, Digital Marketing, Social Media, Event Planning, Public Relations, Advertising, Marketing Communications, Public Speaking, Press Releases, Social Media Marketing, video producer, Live Television..., Telecommunications, Management, Professional..., Relator, Marketing, Creative Direction, Marketing Strategy, Graphic Design, Microsoft Office, Video Production, Television, Copywriting, Newsletters, Web Design, Digital Media, Media Relations, SEO, Nonprofits, Online Marketing, Social Networking, Blogging, Editing, Event Management, Adobe Creative Suite, Video Editing, Leadership, Customer Service, Fundraising, Strategic Planning, Facebook, Team Building

Education
Purdue University
OLS

Experience
TELUS Communications  November 2014 - Present
TELUS Communications  September 2010 - Present
InSync Systems  January 2009 - Present
InSync Systems  April 2009 - August 2010
TELUS  April 2009 - April 2010
SAP  February 2008 - April 2009
Business Objects  February 2007 - January 2008
Metafore LP   2005 - 2006
EDS  August 1998 - 2005
Metronet   1996 - 1998

Skills
Business Architecture, TOGAF, ITIL, Business Process, Enterprise Architecture, tmforum Framworx lvl2, eTom lvl2, Solution Architecture, Requirements Analysis, Technical Architecture, IT Strategy, eTOM

Education
Mount Royal University   2004 — 2007
certificate, Technical Communications

Experience
Edon Asset Management   April 2012 - Present
Colliers International  July 2011 - March 2012
Ivanhoe Cambridge  November 2008 - July 2011
RATHWORKS CONSULTING   August 2008 - November 2008
Bell Canada  June 2007 - January 2008
Bell Canada  April 2006 - June 2007
Bell  May 2001 - April 2006
Metronet   February 1998 - May 2001
BC Tel  August 1981 - February 1998

Skills
Forecasting, Business Planning, Operations Management, Process Improvement, Team Leadership, Financial Analysis, Budget, Mergers, Strategic Planning, Telecommunications, Property Management, Financial Modeling, Budgets, Financial Reporting, Mergers & Acquisitions, Business Strategy, Vendor Management, Start-ups, Negotiation, ERP, Business Process..., Contract Negotiation, Cross-functional Team..., Management Consulting, Management, Analysis, Internal Controls, Sarbanes-Oxley Act, Project Planning, Accounting, Business Development, Leadership, Strategy, Managerial Finance, Project Management, Business Analysis

Education
The University of British Columbia   1985 — 1992
Certified Management Accountant, Management and Accounting

Southern Alberta Institute of Technology   1976 — 1978
Telecommunicaitons, Technology studies

Experience
Metronet   March 2015 - Present
Comcast  December 2012 - March 2015
Sunrise Greetings  May 2010 - November 2012
Yellowbook  June 2009 - April 2010
King Pharmaceuticals  December 2005 - March 2009
Wyeth Pharmaceuticals  January 2004 - December 2005
Emery Worldwide  1996 - 2003

Skills
Account Management, Key Account Management, Sales Management, Sales, Sales Operations, Forecasting, Negotiation, New Business Development, Coaching, Strategic Planning, Competitive Analysis, Team Leadership, Selling

Education
Indiana State University   1990 — 1996
Bachelor of Science (B.S.), Radio and Television

Hayfield Secondary   1986 — 1989
High School Diploma

Experience
Metronet   August 2015 - Present
USPS  November 2004 - December 2011

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Leadership, Strategic Planning, Process Improvement, PowerPoint, Training, Forklift Operation, Bobcat Operator

Education
Ivy Tech Community College   2001 — 2015
Associates, Business Mgt

Experience
Metronet   January 2013 - Present
Q-Wireless   May 2011 - Present
Self  January 2002 - Present

Skills
Cisco Technologies, IP, Wireless Networking, Windows Server, Active Directory, RF, Telecommunications, CompTIA A+ Certification, MCSA, Fixed Wireless, Security, SIP, VoIP, System Administration, Servers, Networking, Network Administration

Education
Murray State University   2010 — 2013
Bachelor of Science

Kentucky Community and Technical College System   2004 — 2009
Associates

WCHS

Experience
Information and Technology Educators of Minnesota (ITEM, formerly MEMO)   May 2002 - Present
Metronet   June 2001 - Present
Southwest Area Multicounty Multitype Library Exchange (SAMMIE)   1995 - 2001

Skills
Non-profits, Staff Development, Customer Service, Microsoft Office, Accounting, Budget Process, Web Design, Event Management, Event Planning, technology, Nonprofits

Education
University of Alaska Fairbanks   1992 — 1994
BA, Sociology

Experience
Metronet   October 2008 - Present
MetroNet   October 2008 - Present
MetroNet   2008 - Present
Cinergy MetroNet  2008 - Present

Skills
Team Leadership, Telecommunications, Broadband, Retail, Call Centers, Customer Satisfaction, Customer Retention, Customer Experience, Team Building, Account Management, Customer Service, Training, Sales Management, Strategic Planning, Sales, Leadership, Management

Education
Sullivan University   1989 — 1990
Accounting, Accountng & Business