SchoolsFirst Federal Credit Union
SchoolsFirst Federal Credit Union is a federally chartered Credit Union that serves the educational community in Southern California. It is headquartered in Santa Ana, California and has branches throughout the ten most southern counties of California. Headquarters: Santa Ana, California, United States CEO: Bill Cheney (Jun 2014–) Number of employees: 1,700 Number of locations: 47 Founded: 1934
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SchoolsFirst Federal Credit Union Employees
Sprint Prepaid Group (Boost Mobile) February 2013 - Present
Greenwood & Hall July 2012 - February 2013
SchoolsFirst Federal Credit Union May 2011 - July 2012
Brandman University September 2008 - May 2011
Chapman University June 2006 - September 2008
Red Hat Society, Inc June 2005 - June 2006
Westbound Communications 2005 - 2005
Skills
Email Marketing, Marketing Communications, Social Media, Public Relations, Press Releases, Copywriting, Social Media Marketing, Marketing Strategy, Advertising, Online Advertising, Corporate Communications, Newsletters, Editing, Media Relations, Internal Communications
Education
Chapman University, The George L. Argyros School of Business and Economics 2005 — 2007
MBA, Marketing
Chapman University 2001 — 2005
BA, Public Relations
SchoolsFirst Federal Credit Union August 2009 - Present
Wells Fargo Bank May 2005 - September 2007
Wells Fargo Bank January 2006 - May 2007
Personal Wellness Corp. 1999 - 2001
Skills
Mortgage Lending, Banking, Credit, Investments, Loans, Coaching, Financial Analysis, Consumer Lending, Leadership, Risk Management, Real Estate
Education
Fullerton College 1994 — 1996
A.S., Kinesiology
Tanari Jewelry April 2012 - Present
Joseph Goott & Co. June 2014 - Present
Revelry Capital LLC August 2010 - Present
SchoolsFirst Federal Credit Union June 2011 - June 2012
SchoolsFirst Federal Credit Union December 2008 - May 2011
SchoolsFirst Federal Credit Union (formerly OCTFCU) June 2006 - November 2008
Jeff Deane & Associates January 2005 - June 2006
First Federal Bank of California December 2004 - May 2006
Fripp Island Resort June 2004 - October 2004
Fripp Island Resprt June 2003 - September 2003
Skills
Finance, Financial Modeling, Financial Reporting, Analysis, Risk Management, Budgets, Corporate Finance, Investments, Financial Analysis, Marketing, Accounting, Process Improvement, Credit, Strategy, Diamonds, Diamond Grading, Jewelry, Jewelry Design, Fashion Jewelry, Estate Jewelry, Gems, Gemology, Gem Identification, Website Development, Website Promotion, Website Updating, Website Building, Website Creation, Website Administration, Corporate Website..., Social Media, Social Media Marketing, Social Networking, Social Media Measurement, Entrepreneurship, Entrepreneurship..., Creative..., Entrepreneurial Finance, Entrepreneurial..., Event Planning, Event Management, Events Coordination, Event Production, Import Export, Import/Export Operations, import, Direct Import, Business Strategy, New Business Development, Business Development
Education
Indiana University - Kelley School of Business 2000 — 2004
Finance, Investments, Economics
University of California, Los Angeles
Photography Certificate
University of California, Los Angeles
Entrepreneurship Certificate
SchoolsFirst Federal Credit Union May 2014 - Present
Wells Fargo Home Mortgage October 2012 - Present
Willdan March 2012 - May 2012
Radio Shack, Corp October 2010 - October 2011
Wilak Financial Tax & Accounting Services July 2009 - September 2010
Attarson & Associates Inc February 2009 - May 2009
Skills
QuickBooks, General Ledger, Accounts Receivable, Accounts Payable, Accounting, Payroll, Invoicing
Education
University of California, Riverside 2001 — 2005
Bachelor of Science, Business Administration
Cerritos College 2012 — 2014
Associate of Arts, Accounting
Transamerica 2009 - 2013
SchoolsFirst Federal Credit Union January 2003 - January 2009
Skills
Financial Analysis, Portfolio Management
Education
California State University-Long Beach 2003 — 2009
Bachelor of Science (BS), Finance, General
Loara High School
SchoolsFirst Federal Credit Union June 2015 - Present
Zenith Education Group February 2005 - May 2015
Corinthian Colleges, Inc. February 2005 - June 2012
Trichromatic-West Inc October 2002 - February 2005
Schwarzkopf & Dep September 2001 - October 2002
Schwarzkopf & Dep August 1998 - September 2001
Merle Norman Cosmetics September 1996 - August 1998
Skills
Leadership Development, Human Resources, Organizational..., Event Planning, Employee Relations, Instructional Design, Executive Level..., Administrative..., Administrative..., Microsoft Office, Travel Arrangements, Assisting Executives, Business Correspondence, Training, Office Administration, Customer Service, Leadership, Management, Public Relations, Employee Training, Administrative...
Education
Everest College-Phoenix
Business Administration and Management, General, Did not finish
American Business Institute 1987 — 1988
Certificate, Business Administration
Leuzinger High School 1984 — 1987
High School, General Studies
Westpac November 2014 - Present
SchoolsFirst Federal Credit Union October 2012 - September 2014
Trek America March 2012 - September 2012
Time Warner Cable January 2006 - March 2011
Skills
Windows 7, Windows XP, Active Directory, Microsoft Exchange, Microsoft Office, Desktop Computers, Troubleshooting, Banking, Operating Systems, Software Installation, Customer Service, Team Building
Education
Orange Coast College 2001 — 2002
Philosophy
Edison High School 1997 — 2001
Diploma
SchoolsFirst Federal Credit Union February 2013 - March 2014
Volcom Clothing January 2004 - May 2012
Skills
Windows 7, Windows Server, Cisco Call Manager, Windows XP Pro, Microsoft SQL Server, LAN-WAN, Symantec Endpoint..., Symantec Backup, Symantec Antivirus, Microsoft Office, Microsoft Exchange, Windows Remote Desktop, Apple Remote Desktop, Computer Hardware, Active Directory, Servers, Technical Support, Cisco Technologies, Troubleshooting, Mac OS X, Network Administration, TCP/IP, IPv6, VMware ESX, VMware Fusion, Windows 8, Microsoft Office 2013, OS X, VMware, Group Policy, Help Desk Support
Education
Orange Coast College 2002 — 2004
Computer Science
Yamaha Motor Corporation, USA February 2015 - Present
NuVision Federal Credit Union June 2012 - August 2014
Hyundai Capital America May 2011 - February 2012
Bank of America Home Loans March 2010 - May 2011
Partners Federal Credit Union June 2007 - February 2010
SchoolsFirst Federal Credit Union October 2005 - December 2006
Building Trades Fcu March 2001 - October 2005
Skills
Mortgage Lending, Loans, Customer Service, Banking, Credit, Finance, Public Speaking, Loan Origination, Microsoft Excel, Outlook, Team Building, PowerPoint, Credit Analysis, Microsoft Word, FHA, Sales, Consumer Lending, Refinance, Process Improvement, Software Documentation, Mortgage Banking, Call Centers
Education
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Business Management
Mt. San Antonio College 2005 — 2006
Business Law, Business Law
SchoolsFirst Federal Credit Union August 2013 - Present
SchoolsFirst FCU November 1998 - Present
OCTFCU June 1996 - November 1998
OCTFCU July 1992 - June 1994
Home Federal Savings Bank September 1989 - July 1992
Imperial Savings and Loan 1988 - 1989
Skills
Internal Communications, Credit Unions, Consumer Lending, Event Planning, Public Speaking, Social Media, Leadership Development, Performance Management, Coaching, Credit Cards, Leadership, Sales, Risk Management, Financial Services, Customer Retention, Employee Benefits, Executive Management, Management, Training, Strategy, Recruiting
Education
CUES Advanced Leadership Institute 2007 — 2007
Certificate, Leadership Skills
Chapman University 2007 — 2007
Certificate, Building Effective Business Plans
Chapman University 1987 — 1989
MS, Human Resource Management
California State University-Long Beach 1980 — 1985
BA, Liberal Studies
SchoolsFirst Federal Credit Union June 2014 - Present
Fullerton School District August 2007 - June 2014
Starbucks January 2005 - August 2007
Moreno Valley Unified School District May 2000 - December 2004
Skills
Public Relations, Social Media, Editing, Strategic Communications, Research, Public Speaking, Government, Microsoft Office, Corporate Communications, Event Planning, Nonprofits, Project Management, Internal Communications, Marketing Communications, Event Management, Public Policy, Community Outreach, Policy
Education
Mt. San Jacinto Community College District
Association for Talent Development (ATD) December 2010 - Present
CCI January 2012 - September 2014
Top Echelon Contracting, Inc. March 2011 - June 2011
Booz Allen Hamilton April 2009 - November 2009
Leavenworth School District December 2007 - August 2009
F&A Federal Credit Union February 2001 - July 2007
F&A Federal Credit Union November 1996 - February 2001
SchoolsFirst Federal Credit Union May 1993 - November 1996
Skills
Training, Knowledge Management, Organizational..., Performance Management, Project Management, Change Management, Cross-functional Team..., Leadership, Business Process..., Staff Development, Technical Writing, Management, Needs Analysis, Policy, Adult Education, Public Speaking, Microsoft Office, Instructional Design, Process Improvement, Workshop Facilitation, Interviews, Employee Engagement, Qualitative Research, Customer Service, ADDIE, Adobe Acrobat, PowerPoint, Curriculum Design, Analysis, Leadership Development, Organizational..., Training Delivery, SnagIt, E-Learning, Employee Training, Camtasia
Education
University of Phoenix
Doctor of Education (Ed.D.), Educational Leadership and Technology
University of Phoenix
Master of Management, Business
California State University-Long Beach
Bachelors, English/ Creative Writing
Canyon High School
HS Diploma
Grant Thornton LLP September 2014 - Present
Dignity Health January 2010 - September 2014
SchoolsFirst Federal Credit Union February 2008 - January 2010
AAA (Automobile Club of Southern CA) October 2004 - February 2008
SHAPE Magazine June 2004 - September 2004
The Business Press June 2003 - July 2004
Skills
Corporate Communications, Event Planning, Editing, Excel, Research, Marketing Communications, Internal Communications, Public Speaking, Event Management, Word, PowerPoint, Microsoft Office, Outlook, Public Relations, Product Marketing, Strategic Communications, Communication, Marketing, Marketing Management, Marketing Strategy, Project Planning, Project Management, Newsletters, Management, Press Releases, Social Media, Media Relations, Social Media Marketing
Education
Marquette University
BA, Advertising/Marketing
American University of Rome
International Marketing, International Business, Intensive Italian, Art History
SchoolsFirst Federal Credit Union October 2012 - Present
The Walt Disney Company January 2007 - October 2012
Walt Disney Company June 2002 - January 2007
San Dimas High School June 2002 - June 2005
Domino's Pizza January 2002 - June 2002
United States Marine Corps June 1998 - June 2002
United States Marine Corps January 1998 - January 2002
Skills
Job Aids, Instructor-led Training, Adult Education, New Hire Training, Training Delivery, Online Training, Web-based Training, ADDIE, Soft Skills, Blended Learning, Needs Analysis, Trainers, Technical Training, Course Development, Training Documentation, ILT, New Employee Orientation, Learning Management..., E-Learning, Instructional Design, Coaching, Workshop Facilitation, Employee Engagement, Onboarding, New Hire Orientations, Leadership, Training
Education
University of La Verne 2004 — 2008
B.A, Movement and Sports Science 2008
Citrus College 2002 — 2004
A.A, Administration of Criminal Justice 2004
San Dimas High School 1994 — 1998
high school diploma
Pacific Life Insurance 2012 - 2013
SchoolsFirst Federal Credit Union August 2011 - October 2012
Cisco Technology Inc. August 2007 - August 2011
Pacific West Corporation September 2006 - August 2008
Federal Reserve Bank of USA 2007 - 2007
Motorola Semiconductor 1997 - 2002
MTV Channel PVT LTD (Sirasa) 1992 - 1994
Skills
Software Installation, Solaris, System Administration, Middleware, Unix, Oracle, Tomcat, Apache, Red Hat Linux, WebSphere Application..., Websphere, Java Enterprise Edition, AIX, Disaster Recovery, IBM AIX, High Availability, Enterprise Architecture, Linux, Performance Tuning, Servers, Shell Scripting, Solution Architecture, Troubleshooting, VMware, VMware ESX, Virtualization, WebSphere, Weblogic
Education
Oklahoma State University 1995 — 1997
Master of Science (MS), Electrical, Electronics and Communications Engineering
Wescom University, Wescom Credit Union January 2015 - Present
SchoolsFirst Federal Credit Union October 2014 - January 2015
Legal Aid Society of Orange County May 2014 - June 2014
Legal Aid Justice Center January 2014 - January 2014
Isaacman, Kaufman & Painter June 2012 - June 2013
Wescom Credit Union August 2009 - April 2012
Southwestern Federal Credit Union February 2009 - August 2009
Wescom Credit Union July 2008 - February 2009
Skills
Research, Policy Analysis, Public Speaking, Legal Assistance, Editing, Analysis, Microsoft Office, PowerPoint, Political Science, Legal Research, Document Drafting, Microsoft Excel, Stata, Contractual Agreements, Outlook, Legal Writing, Westlaw, Training Course..., Team Management
Education
University of Virginia School of Law 2013 — 2014
Law
University of California, Los Angeles 2010 — 2012
Bachelors of Arts, Political Science, focus in International Relations, 3.87
Cypress College 2008 — 2010
University Transfer Studies, 3.94
PennyMac April 2010 - Present
Bank of America May 2005 - April 2010
Indymac Bank February 2002 - May 2005
SchoolsFirst Federal Credit Union February 1995 - January 2001
Bomar Mortgage Acceptance Corporation February 1992 - November 1994
Sears Mortgage (formerly Coldwell Banker Residential Mortgage Corp) May 1989 - February 1992
Mission Hills Mortgage Corporation November 1986 - May 1989
Coldwell Banker Residential Mortgage March 1984 - November 1986
Skills
Quality Control, Internal Audit, Analytics, Mortgage Lending, Project Management, Mortgage Banking, TQM, Strategic Planning, Core Banking, Compliance, Loans, Credit, Banking, Loan Servicing, Loan Origination, Financial Risk, FHA, Loss Mitigation, Credit Risk, Retail Banking, Mortgage Servicing, Credit Analysis, Consumer Lending, Risk Management, Residential Mortgages, Mortgage Underwriting, Underwriting, Commercial Banking, Securitization, Capital Markets, AML, Portfolio Management, Financial Services, Operational Risk..., Refinance, Operational Risk, Commercial Lending, Cash Management, Leadership, Executive Management, Due Diligence, Auditing, Structured Finance, Finance, Enterprise Risk..., Relationship Management, Default, Asset Management, Governance, Funding
Education
California State University-Long Beach - College of Business Administration 1983 — 1992
BS, Business Information Systems
Orange Coast College 1985 — 1987
AA, Liberal Arts
SchoolsFirst Federal Credit Union October 2013 - Present
JPMorgan Chase July 2013 - October 2013
JPMorgan Chase May 2011 - July 2013
Swedish Armed Forces January 2001 - June 2010
Ideella Föreningen Projure August 2009 - May 2010
OKQ8 July 1999 - August 2005
Skills
Financial Analysis, Forecasting, Finance, Leadership, Analysis, Sales Management, Management, Microsoft Office, Portfolio Management, Fixed Income Strategies, Series 6, Series 63, Quantitative Analytics, Negotiation, Budget Process, Sales Presentations, Corporate Finance, Risk Management, Securities, Financial Markets, Economics, Team Leadership, Banking, Contract Management
Education
Uppsala universitet 2005 — 2010
LL.M., Commercial Contract and Arbitration
Stockholm University 2007 — 2010
BS, Business Administration and Finance
California State University-Long Beach - College of Business Administration 2008 — 2009
Course work, International Finance and Business Law
SchoolsFirst Federal Credit Union January 2005 - Present
Ultra Pro November 2003 - January 2005
California Credit Union League December 2002 - November 2004
Education
California State University-Northridge 1992 — 1995
Bachelor of Arts Degree, Journalism
Palace Entertainment April 2013 - Present
SchoolsFirst Federal Credit Union April 2012 - April 2013
Palace Entertainment August 2006 - April 2012
FREMONT INVESTMENT & LOAN April 2004 - August 2006
Downey Savings January 2003 - March 2004
WESTERN DENTAL SERVICES, INC June 1997 - July 2001
Skills
General Ledger, Accruals, Financial Reporting, Reconciliation, Fixed Assets, Accounting, PeopleSoft, Financial Analysis, Accounts Payable, Balance, Peachtree, Excel, Bookkeeping, Budgeting, Forecasting, Mas 90, Quickbooks, JD Edwards, Microsoft Office, Crystal Reports, Word, Alpha, Year End Accounts, SOX, Journal Entries, Account Reconciliation, Variance Analysis, 5300 Call Report,..., Bank Reconciliation, Internal Audit, Sarbanes-Oxley Act, Budgets, Microsoft Excel, Depreciation, Payroll, Auditing, Microsoft Word, QuickBooks
Education
Gujarat University 1992 — 1994
Master, Master of Business Administration/Accounting
Gujarat University 1989 — 1992
Bachelor of Commerce, Accounting and Business Administration
SchoolsFirst Federal Credit Union 2007 - Present
Gateway Computers 2006 - 2007
Ardent Learning 2002 - 2006
Access360 (Now IBM) 2000 - 2002
Ameriquest Mortgage Company 1999 - 2000
Coca Cola Enterprises 1998 - 1999
MCI 1996 - 1998
Skills
Talent Management, Talent Development, Organizational..., Leadership Development, Instructional Design, Online Learning, Employee Engagement, Learning Management, Succession Planning, Performance Management, Change Management, Organizational..., Blended Learning, Performance Consulting, Curriculum Design, Organizational Learning, Performance Appraisal, Needs Analysis, Adult Education, Instructor-led Training, Onboarding, Management Development, Performance Improvement, Blended Learning..., Online Training, ADDIE, Distance Learning, Executive Coaching, Organizational Change, E-learning Development, Web-based Training, Coaching, Mentoring, Curriculum Development, Technical Training, HR Strategy, Change Leadership, Corporate Culture, Human Performance, Career Development, Leadership
Education
Georgia State University 1996 — 1998
M.S., Instructional Technology
SCE Federal Credit Union July 2014 - Present
Arizona State Credit Union April 2011 - Present
SchoolsFirst Federal Credit Union August 2008 - February 2011
Washington Mutual December 2005 - November 2007
Aramark Uniform Services 2000 - 2005
Skills
Competitive Analysis, Business Development, Corporate Communications, Mergers, Marketing Strategy, Strategic Planning, Marketing Communications, Advertising, CRM, Direct Marketing, New Business Development, Online Advertising, Public Relations, Database Marketing, Integrated Marketing, Email Marketing, Management, Leadership, Project Management, Marketing, Business Strategy, Team Leadership, Social Media, Online Marketing, Brand Management, E-commerce, Sales, P&L Management, Digital Marketing, Analytics, Selling, Product Management, Strategic Partnerships, Strategy, Market Research, Analysis, Social Media Marketing, Mergers
Education
Loyola Marymount University 2006 — 2008
MBA, Marketing, Finance
New York University 1981 — 1985
BA, School of Fine Arts
SchoolsFirst Federal Credit Union April 2015 - Present
SchoolsFirst Federal Credit Union April 2014 - April 2015
SchoolsFirst Federal Credit Union November 2012 - April 2014
Chase Investment Services Corp, J.P. Morgan Chase April 2011 - October 2012
J.P. Morgan May 2010 - April 2011
J.P. Morgan Chase/Washington Mutual June 2007 - May 2010
Skills
Licensed Life & Health..., Licensed: FINRA Series..., Notary Public, State of..., Banking, Licensing, Time Management, Customer Service, CRM, Cold Calling, Notary Public, Sales, Credit, Loans, Management, Public Speaking, Microsoft Office, Microsoft Excel, Finance, Cross Selling
Education
University of California, Irvine 2008 — 2010
Psychology and Social Behavior
Irvine Valley College 2005 — 2008
AA, Sociology
SchoolsFirst Federal Credit Union February 2005 - Present
SchoolsFirst Federal Credit Union February 2005 - Present
OCTFCU 2005 - Present
Router Solutions July 2001 - February 2005
Mentor Graphics July 2001 - February 2005
InfoGraphics Systems June 2001 - July 2001
Nexgenix January 2000 - June 2001
Tyke Studios January 1999 - June 1999
Skills
C#, SQL, OOP, ASP, Programming, .NET, ASP.NET, Software Development, Web Services, HTML, SOA, Windows, Visual Studio, Application Development, Software Project..., CSS, Integration, Testing, Shell Scripting, JavaScript, Agile Methodologies
Education
University of California, Irvine 1996 — 1998
BS
Orange Coast College 1993 — 1996
AS
SchoolsFirst Federal Credit Union June 2015 - Present
Montebello Unified School District September 2013 - Present
Denkiphile June 2010 - Present
Schurr High School September 2008 - June 2013
Skills
Teaching, Social Media, Music, Microsoft Office, PowerPoint, Microsoft Excel, Music Education, Music Theory, Editing, Social Networking, Public Speaking, Time Management
Education
California State University-Los Angeles 2011 — 2013
MM Commercial Music
California State University-Los Angeles 2005 — 2010
BM Music Composition, Music
SchoolsFirst Federal Credit Union February 2015 - Present
UCLA Lab School September 2012 - June 2014
IEAR LAB July 2013 - May 2014
Children's Law Center of California July 2013 - January 2014
Ben & Jerry's December 2007 - September 2013
Skills
Customer Service, Cash Handling Experience, Sales, Communication, Telephone Skills, Childcare, Experience Working with..., Supervising, Microsoft Office, Leadership, Family Law, Child Abuse Prevention, Foster Care, Juvenile Court, Communication Skills, Research, Microsoft Word, PowerPoint, Critical Thinking, Nonprofits, Teaching, Event Planning, Community Outreach, Time Management, Microsoft Excel, Facebook, Training, Teamwork, Data Entry, Data Analysis, Qualitative Research, Community Development, Social Networking, Public Health, Photoshop
Education
University of California, Los Angeles 2012 — 2014
Bachelor of Arts (BA), Anthropology
Orange Coast College 2009 — 2012
Associate of Arts (AA)
The Goodman Group, LLC June 2015 - Present
Watson Health & Wellness April 2011 - Present
University of Minnesota Physicians December 2012 - June 2015
Nutritional Weight & Wellness 2007 - 2010
SchoolsFirst Federal Credit Union 2003 - 2007
Skills
Presentations, Writing, Nutritional Counseling, Holistic Health, Project Management, Lifestyle Coaching, Nutrition, Wellness, Health Education, Health Promotion, Nutrition Education, Corporations, Fitness, Alternative Medicine, Healing, Healthcare, Customer Service, Management, Public Speaking
Education
St. Catherine University 2008 — 2011
Master of Holistic Health Studies
California State University-Long Beach 2002 — 2005
Religious Studies
Elk River Area High School
SchoolsFirst Federal Credit Union February 2013 - Present
Dunn-Edwards Corporation October 2007 - Present
Walt Disney Internet Group July 2007 - October 2007
Walt Disney Internet Group / Disney Online 2007 - 2007
Skills
Java, Integration, Oracle, AJAX, MySQL, JavaScript, XML, Web Services, SQL, jQuery, SQL Server, JSP, Application Development, HTML, CSS, Cloud Computing, SAP MII, Tomcat, Multithreading, Spring, WebGL, Agile, J2EE, Lucene Search Engine, html5, css3, Servlet, memcache, THREE.js, C#/.NET, RESTful WebServices, Cordova and Plug-In Dev, Mobil App Dev, Boostrap, SSIS & SSRS, AppFabric, ASP.NET, ASP.NET MVC
Education
Lamar University 1991 — 1994
Master, Chemical Engineering
South China University of Science and Technology 1989 — 1991
Ph.D Program, Chemical Engineering
East China University of Science and Technology 1986 — 1989
Master, Chemical Engineering
Tsinghua University 1981 — 1986
Bachelor, Chemical Engineering
Union Bank January 2013 - Present
Financial Partners Credit Union January 2012 - January 2013
SchoolsFirst Federal Credit Union November 2008 - January 2012
SchoolsFirst Federal Credit Union February 2004 - November 2008
Countrywide Financial Corporation January 2003 - January 2004
Skills
Visio, MS Project, Data Analysis, Crystal Reports, T-SQL, Access, Business Analysis, Risk Management, Financial Modeling, VBA, Data Mining, Data Modeling, Statistical Modeling, Visual Studio, Visual Basic, PL/SQL, C++, Project Planning, Project Portfolio..., Advanced SQL, SQL*Plus, Project Initiation, Data Reporting, SQL Server 2000-2008, Excel, Oracle SQL, Project Execution, Project Implementation, Project Closeout, Business Requirements, Banking, Analysis, Credit, Finance, Financial Risk, Leadership, Management, Microsoft Excel, Microsoft SQL Server, Project Management, SDLC, SQL, Vendor Management, Process Improvement, Mortgage Lending, Financial Services, Loans, Strategic Planning, Financial Analysis, Customer Service
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master of Business Administration (MBA), concentration in Finance
Keller Graduate School of Management of DeVry University 2008 — 2011
Master of Project Management (MPM)
DeVry University 1999 — 2002
Bachelor’s Degree, Computer Information Systems
SchoolsFirst Federal Credit Union May 2007 - Present
H. Hendy Associates 1998 - 2007
Jay Buchbinder Industries June 1994 - November 1998
Skills
AutoCAD, Excel, MS Project, Space Planning, Team Building, Budgeting, Interior Design, Construction Management, Word, Scheduling, Interior Architecture, Design Research, Project Planning, Space-planning, Microsoft Excel, Process Scheduler, Budgets, Microsoft Word, Submittals, Green Building, Sustainable Design, Renovation
Education
California State University-Long Beach 1990 — 1993
Bachelor of Art, Interior Design
John P. Neet, MAI January 2012 - Present
C&D Photography June 2008 - Present
SchoolsFirst Federal Credit Union April 2010 - June 2011
Keller Willams Realty September 2009 - March 2011
Eleanor Roosevelt High School June 2007 - June 2010
Skills
Spanish Speaking, Customer Service, Digital Photography, Research, Data Entry, Staff Appraisal, Computer-literate..., Exceptional listener..., Highly motivated, Self-starter, Results-driven achiever, Planning and..., High degree of detail..., Goal Driven, Team Leadership, Confidentiality, Conflict Resolution, Self-confidence, Access
Education
Mt. San Jacinto Community College District 2014 — 2017
Student, Fine Arts, 3.0
El Dorado High School 1997 — 2001
High School Diploma, General Education, 3.8
SchoolsFirst Federal Credit Union October 2014 - Present
SchoolsFirst Federal Credit Union May 2014 - October 2014
SchoolsFirst Federal Credit Union July 2013 - May 2014
Pacific Premier Bank October 2012 - July 2013
Thompson National Properties, LLC February 2011 - October 2012
SchoolsFirst Federal Credit Union June 2008 - March 2011
Grubb & EllisBRE Commercial September 2006 - June 2008
Skills
Financial Analysis, Financial Reporting, Account Reconciliation, Budgets, Finance, General Ledger, Portfolio Management, Auditing, Accounting, Variance Analysis, Journal Entries, Asset Management, Accruals, Analysis, Cash Flow, Financial Statements, Mergers, Banking, Risk Management, Process Improvement, Business Analysis
Education
Damascus University 2001 — 2004
Bachelor Degree, Accounting
SchoolsFirst Federal Credit Union August 2010 - Present
Orange County Teachers FCU (now SchoolsFirst FCU) August 2008 - August 2010
Skills
Management, Strategic Planning, Project Management, Financial Analysis, Loans, Business Strategy, Project Planning, Customer Service, Call Centers, Real Estate, Banking, Risk Management, Credit, Mortgage Lending, Team Building, Analysis, Coaching, Credit Unions, Process Improvement
Education
CUNA Western Management School 2006 — 2009
Credit Union Business Management
Chapman University 1999 — 2003
BA, Organizational Leadership
SchoolsFirst Federal Credit Union August 2011 - Present
Pacific Resource Credit Union February 2008 - August 2011
FAA First Federal Credit Union June 2004 - February 2008
Nestle Waters June 2003 - June 2004
Skills
Consumer Lending, Loans, Banking, Credit, Customer Service, Team Building, Credit Cards, Cross Selling, Credit Unions, Business Development, Credit Analysis, Recruiting, Sales, Sales Management, Financial Analysis, Mortgage Lending, Risk Management, Account Management, Management, Call Centers, Finance, Executive Management, Financial Services, Leadership, Retail Banking, Relationship Management, Loan Origination, Small Business Lending
Education
Corona High School
High School Diploma
Golden West College
Associates; Associates Degree, Liberal Arts; progress
SchoolsFirst Federal Credit Union May 2012 - May 2014
SchoolsFirst Federal Credit Union January 2008 - May 2012
The O.C. Register May 2007 - January 2008
Convergint Technologies February 2007 - May 2007
Altura Credit Union May 2006 - February 2007
Altura Credit Union November 2005 - May 2006
Altura Credit Union August 2004 - November 2005
Skills
Banking, Business Analysis, Disaster Recovery, Risk Management, Vendor Management, Customer Service, Social Networking, Data Entry, Credit, Process Improvement, Outlook, Microsoft Office, Troubleshooting, Microsoft Word, Cisco Technologies, PowerPoint, Social Media, Symitar, Leadership, Management
Education
California State University-Dominguez Hills 2010 — 2012
Bachelor of Science (B.S.), Business Administration with a concentration in Information Management
California State University-San Bernardino 2001 — 2004
Business and Public Administration with a concentration in Information Management
SchoolsFirst Federal Credit Union May 2014 - Present
SchoolsFirst Federal Credit Union July 2013 - May 2014
Knott's Berry Farm January 2012 - July 2013
Best Valet Parking Corporation June 2008 - March 2012
Disneyland Resort July 2006 - June 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Social Media Marketing, Customer Service, Clerical Skills
Education
California State University-Long Beach 2010 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
Orange Coast College
Associate of Arts (A.A.)
SchoolsFirst Federal Credit Union June 2015 - Present
loanDepot October 2011 - Present
Kondaur Capital Corporation March 2009 - October 2011
XRoads Solutions Group August 2007 - August 2008
Skills
Business Analysis, Vendor Management, Process Improvement, Management, IT Management, SharePoint, Business Intelligence, Project Management, IT Strategy, Business Process, Finance
Education
California State University-Long Beach 2001 — 2003
Bachelor of Science (BS), Business Administration/Finance
Millward Brown Digital January 2015 - Present
IAB August 2015 - Present
Millward Brown Digital October 2013 - December 2014
InsightExpress July 2011 - September 2013
SchoolsFirst Federal Credit Union August 2009 - July 2011
DIRECTV May 2008 - August 2009
Loyola Marymount University February 2006 - May 2009
Intelligent Computer Concepts January 2008 - May 2008
OCTFCU May 2007 - August 2007
Skills
VOC, SQL Server, Strategic Planning, Research, Budgeting, Project Management, Proposal Writing, Quantitative Research, Database Marketing, SPSS, Sage CRM, Voice of the Customer, Microsoft SQL Server, Budgets, Advertising, Marketing Research, Management, Forecasting, Market Research, CRM, Analytics, Marketing
Education
Loyola Marymount University, College of Business Administration 2005 — 2009
BBA, International Business & Finance
Akademie für Internationale Bildung 2007 — 2007
Bonn, Germany, International Business
Ruben S. Ayala High School 2001 — 2005
Prospect Mortgage, LLC 2015 - Present
SchoolsFirst Federal Credit Union March 2011 - 2014
Strategic Technology Consulting 2008 - 2011
IndyMac Bank 1993 - 2008
Quantitative Risk Management 1990 - 1993
Citicorp Overseas Software Limited [COSL] 1988 - 1990
Skills
Business Process..., Business Process..., Business Analysis, Enterprise Architecture, Business Intelligence, Competitive Analysis, SOA, Business Performance..., Vendor Management
Education
Indian Institute of Management, Bangalore 1986 — 1988
MBA, Finance and Systems
Thapar Institute of Engineering and Technology 1981 — 1985
BTech, Electronics Engineering
The Freeman Company March 2011 - Present
The Freeman Company July 2012 - July 2014
The Freeman Company March 2011 - August 2012
SchoolsFirst Federal Credit Union March 2008 - January 2011
The Freeman Company January 2006 - February 2008
SchoolsFirst Federal Credit Union July 2001 - December 2005
Skills
Sales, Account Management, Event Management, Business Development, New Business Development, Trade Shows, Sales Management, Customer Satisfaction, Sales Operations, Contract Negotiation, Coaching, Proposal Writing, Corporate Events, Trade Show Production, Marketing, Cold Calling, Budgets, Marketing Strategy, Consultative Selling, Mentoring, Solicitation, Selling, Customer Service, Leadership
Education
Concordia University-Irvine 2008 — 2010
Master Business Admin, Business Admin
California State University-Long Beach - College of Business Administration 2003 — 2005
BS, Finance, Real Estate and Law
Orange Coast College 2000 — 2003
AA, General Ed
Irvine High School 1996 — 2000
General Education
Xceed Financial Credit Union 2013 - Present
Global Enterprise Resource Group 2013 - Present
SchoolsFirst Federal Credit Union 2010 - 2013
Driveway Financial Services 2007 - 2010
E-LOAN 2000 - 2007
Education
California State University-Long Beach
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
California State University-Long Beach
Bachelor’s Degree, Industrial Technology
Lowenthal & Abrams, P.C. September 2010 - December 2011
SchoolsFirst Federal Credit Union December 2006 - July 2010
YMCA of Riverside City and County November 2005 - December 2006
YMCA of Riverside City and County June 2005 - November 2005
Education
Florida Atlantic University 2012 — 2016
Doctor of Philosophy (Ph.D.), Personality Psychology
Villanova University 2010 — 2012
Master of Science (M.S.), Psychology
University of California, Riverside 2008 — 2009
Bachelor of Arts (B.A.), Psychology
Riverside Community College 2005 — 2007
Associate of Science, Natural Sciences
- Freelance April 2015 - Present
SchoolsFirst Federal Credit Union August 2010 - April 2015
Skills
Creative Writing, Microsoft Excel, Customer Service, Team Building, Technical Writing, Banking, Business Analysis, Finance, Process Improvement, Risk Management, Financial Analysis, Leadership, News Writing, Retirement planning, Acting, Voice Acting, Digital Art, Contemporary Art, Report Writing, Speech Writing, Trust Services, Member Relations, Electronic Submissions, Public Speaking, Argumentation, Debate, Speech, Investigative Reporting, Editing, Journalism, Copywriting
Education
Orange Coast College 2013 — 2018
Communication Studies, Journalism and Presentation/Public Speaking
Gibbs Hischool, St. Petersburg, FL 1999 — 2001
Degree in Performing Arts, Theatre/Theater
Fullerton College
Fullerton College
University of South Florida
JFCS of Long Beach/West Orange County May 2013 - Present
SchoolsFirst Federal Credit Union April 2011 - May 2013
SchoolsFirst Federal Credit Union March 2007 - March 2011
The Charles River Center (formerly Charles River Arc) January 2005 - March 2007
The Charles River Center (formerly Charles River Arc) October 2003 - January 2005
The Charles River Center (formerly Charles River Arc) July 2003 - October 2003
The National Conference for Community and Justice (NCCJ) October 2000 - August 2002
Skills
Strategic Planning, Project Management, Business Planning, Internal Communications, Non-profit..., Process Improvement, Team Management, Intranet, Program Management, Credit Unions, Marketing, Customer Service, Management, Training, Coaching, Strategy, Budgets, Project Planning, Leadership, Analysis
Education
Brandeis University, Heller - The Heller School for Social Policy and Management 1999 — 2000
MBA, Social Policy and Nonprofit Management
California State University-Long Beach 1995 — 1997
BA, Child Development and Family Studies
Ithaca College 2012 — 2013
Certificate, Strategic Communication Management
University of California, Riverside April 2014 - Present
County of Riverside October 2013 - March 2014
San Bernardino County Sheriff Department December 2012 - May 2013
SchoolsFirst Federal Credit Union June 2013 - 2013
City of San Bernardino May 2009 - October 2010
Walgreens January 2008 - May 2008
Skills
Accounts Payable, Payroll, Accounts Receivable, Accounting, Account Reconciliation, Microsoft Excel,..., Managing and Balancing..., Financial Reporting, Reconciling General..., Cash Flow Management..., Time and Attendance..., Journal Entries, Facility Master Planning, Balancing and creating..., Financial Advisor to..., Created monthly..., Budgets
Education
California State University-San Bernardino 2009 — 2012
Bachelor of Arts (BA), Accounting, Finance, and Mathematics
San Bernardino Valley College 2006 — 2009
AS, AA, Pharmacy, Math, and Finance, 3.45
Independent Consultant 2002 - Present
SchoolsFirst Federal Credit Union March 2014 - June 2015
SchoolsFirst Federal Credit Union July 2010 - March 2014
SchoolsFirst Federal Credit Union November 2006 - July 2010
Walter Foster Publishing 2005 - 2006
AAA 2004 - 2005
Walter Foster Publishing 2001 - 2005
Avalanche Publishing 2000 - 2001
Capital Group 1998 - 2000
Holly Yashi Jewelry 1995 - 1998
Skills
Project Management, Internal Communications, Research, Direct Marketing, Copywriting, Press Releases, Proofreading, Editing, Social Media, Copy Editing, Public Relations, Advertising, Marketing, Newsletters, Email Marketing, Event Management, Management, Marketing Strategy, Marketing Management, Corporate Communications, Leadership, Strategy, Creative Direction, CRM, Editorial, Marketing Communications, Publications, Brochures, Online Marketing, Social Media Marketing, Magazines, Direct Mail, Integrated Marketing, Digital Marketing, Media Relations, Digital Media, Brand Development, Online Advertising, Budgets, Digital Strategy, Strategic Communications, Content Development, Web Content, Writing, Event Planning, Team Building, Strategic Planning, Customer Service
Education
University of California, Irvine 2007 — 2011
certificate, Marketing
Humboldt State University 1995 — 1998
B.A., English Literature
College of the Redwoods 1995 — 1995
Associate of Arts (A.A.), Social Sciences
University of California, Santa Cruz 1991 — 1992
Anthropology
Chapman University January 2015 - Present
Veggie Grill, Inc. 2014 - 2015
Orange County United Way August 2014 - November 2014
The Raise Foundation February 2014 - August 2014
Irvine Company June 2011 - March 2014
Claim Jumper Restaurants May 2009 - June 2011
SchoolsFirst Federal Credit Union April 2006 - October 2009
Skills
Microsoft Excel, Process Scheduler, QuickBooks, Fundraising, Leadership, Nonprofits, Management, Social Networking, Time Management, Training, Volunteer Management, Volunteering, Budgets, Customer Service, Advertising, Marketing, Public Relations, Social Media Marketing, Recruiting, Human Resources
Education
Chapman University 2015 — 2017
Master of Arts (M.A.), Leadership Development
California State University-Long Beach 2012 — 2014
Human Development, Human Resources Development
Esperanza high 1997 — 2001
Engility Corporation June 2015 - Present
Nordstrom June 2007 - July 2015
Potomac Management Resources March 2014 - April 2015
Bww Law Group, LLC August 2013 - March 2014
SchoolsFirst Federal Credit Union November 2012 - May 2013
Orange County Business Council January 2011 - May 2011
Orange County Registrar of Voters August 2010 - December 2010
Skills
Social Media, Research, Newsletters, Event Planning, Public Relations, Microsoft Office, Public Speaking, Social Networking, Press Releases, Fundraising, Blogging, Social Media Marketing, Non-profits, PowerPoint, Sales, Editing, Microsoft Word, Nonprofits
Education
Johns Hopkins University Advanced Academic Programs 2015 — 2017
Masters
Chapman University 2010 — 2012
Bachelor of Arts (BA)
Georgetown University 2011 — 2011
San Francisco State University 2008 — 2010
SchoolsFirst Federal Credit Union March 2012 - Present
Bank of America June 2006 - February 2012
Skills
Banking, Credit, Customer Service, Mortgage Lending
Education
California State University-Long Beach 2006 — 2010
Bachelor's degree, Finance
Gap Inc./Old Navy November 2012 - Present
Gap Inc./Gap November 2005 - October 2012
SchoolsFirst Federal Credit Union April 2011 - September 2012
Forever 21 August 2004 - October 2005
Skills
Customer Service, Retail, Time Management, Outlook, PowerPoint, Leadership, Teamwork, Microsoft Word, Training, Visual Merchandising, Microsoft Excel, Microsoft Office, Social Media, Coaching, Team Building, Retail Sales, Organization, Merchandising, Cashiering, Planograms, Data Entry, Inventory Management, Employee Training
Education
Golden West College 2007 — 2009
Associate's Degree, Social Science
Sun West Mortgage Company April 2013 - Present
Capital Pacific Real Estate December 2012 - April 2013
Luigi's Restaurant April 2010 - December 2012
SchoolsFirst Federal Credit Union June 2011 - March 2012
Florida Street Apartments March 2011 - May 2011
Wells Fargo Bank September 2006 - May 2010
Ruby's Diner June 2002 - April 2010
Skills
Customer Service, Management, Financial Analysis, Microsoft Excel, Marketing, Leadership, PowerPoint, Analysis, Team Building, Data Analysis, Business Planning, Microsoft Word, Credit, Visio, Visual Basic, Sales Management, Sales, Team Leadership, Foreclosures, REO, Document Management, Secondary Mortgage..., MERS
Education
Concordia University-Irvine 2011 — 2012
Masters of Business Administration, Management
California State University-Long Beach 2007 — 2010
Bachelor’s of Science, Financial Management
Orange Coast College 2004 — 2007
Associates Degree, Business
Edison High School
SchoolsFirst Federal Credit Union June 2012 - Present
JP Morgan Chase December 2008 - June 2012
Encore Credit Corp. initially acquired by Bear Stearns then acquired by JP Morgan Chase in 2007 March 2003 - February 2007
Countrywide / Full Spectrum Lending December 1996 - January 2003
AVCO Mortgage Centers / Centralized Loan Servicing March 1991 - December 1996
Skills
Mortgage Lending, Loans, Underwriting, Credit, Banking, Refinance, Real Estate, Financial Analysis, Loss Mitigation, Real Estate Economics, Foreclosures, Portfolio Management, Financial Services, Loan Origination, Short Sales
Education
Realty College 1994 — 2006
Real Estate
Fullerton College
Business/ Marketing
SchoolsFirst Federal Credit Union August 2011 - Present
Notary Public for the State of California 2007 - Present
Bank of America August 2005 - February 2011
Skills
Sales, Sales Management, Competitive Analysis, Marketing Strategy, Leadership, Sales Operations, Event Planning, Microsoft Word, Loans, Microsoft Excel, Banking, Microsoft Office, Customer Service, Financial Services, Credit, Social Media, Outlook, Mortgage Lending
Education
Orange Coast College 2005 — 2008
Accounting undergraduate for transfer
Fullerton College
SchoolsFirst Federal Credit Union July 2014 - Present
Schools First Federal Credit Union April 2013 - July 2013
PUBLIC DEFENDER’S OFFICE February 2012 - April 2012
Ajilon 2010 - 2011
Wescom Credit Union 2006 - 2008
State Legislature 2004 - 2006
UNIVISION 34, KMEX-TV 2003 - 2004
Skills
Management, Media Relations, Team Building, Public Relations, Training, Non-profits, Program Management, Business Development, Community Outreach, Editing, Event Planning, Nonprofits, Community Development, Social Media, Social Networking, Marketing, Leadership
Education
Mount Saint Mary's University 2002 — 2004
Political Science, Spanish, Political Science and Government
SchoolsFirst Federal Credit Union January 2015 - Present
SchoolsFirst Federal Credit Union March 2012 - January 2015
SchoolsFirst Federal Credit Union February 2009 - March 2012
Capital Group November 2003 - February 2009
Gulfstream Aerospace August 2000 - October 2003
Airshow, Inc December 1994 - August 2000
Skills
Spreadsheets, Microsoft Excel, Calendaring, Access, PowerPoint, Microsoft Word, Banking, Microsoft Office, Visio, Customer Service, Credit, Event Planning, Time Management, QuickBooks, Budgets, Outlook, Lotus Notes, Analysis, Process Scheduler
Education
San Bernardino Reserve Sheriff's Academy 1981 — 1981
Level 1 - Reserve, Law Enforcement
Chaffey College
Administrative Justice
SchoolsFirst Federal Credit Union May 2014 - Present
Sandy Serva Writing and Editing January 2008 - Present
USAA December 2008 - January 2014
USAA November 2007 - December 2008
USAA September 2006 - 2007
USAA August 2005 - September 2006
USAA June 2004 - August 2005
Buyside Magazine, Adams Communications October 2002 - May 2004
Skills
Channel Management, Online Publishing, Digital Marketing, Email Marketing, Writing, Digital Strategy, Editing, Social Media, Public Relations, Creative Direction, Corporate Communications, Advertising, Blogging, Newsletters, Channel Partners, Publishing, Content Strategy, Publications, Magazines, Marketing, Copywriting, Strategy, Digital Media, Editorial, Marketing Strategy, Storytelling
Education
New York University 1977 — 1979
BFA
College of the Siskiyous
AA, English
Limbach Company March 2014 - Present
Limbach Company, LP March 2011 - March 2014
SchoolsFirst Federal Credit Union October 2009 - February 2011
Knott's Berry Farm April 2008 - September 2010
Skills
Administration, Microsoft Excel, Microsoft Word, Construction, Construction Management, Contract Management, Subcontracting, RFI, Submittals, Bluebeam, Contract Documentation, Project Closeout, General Insurance, Bid Preparation, Change Orders, HVAC
Education
Orange Coast College 2013 — 2016
Business Administration and Management, General
Bureau of Land Management June 2010 - Present
Orange County Fire Authority April 2008 - July 2010
SchoolsFirst Federal Credit Union April 2005 - May 2010
SchoolsFirst Federal Credit Union April 2003 - March 2005
SchoolsFirst Federal Credit Union April 2001 - April 2003
Skills
Team Building, Customer Service, Strategic Planning, Microsoft Office, Budgets, Project Management, Research, Public Speaking, Sales Management, Event Planning, Wildland Firefighting, Tactical Planning, Microsoft Excel
Education
Concordia University-Irvine 2005 — 2007
Master's degree, Business Administration and Management, General
California State University-Northridge 1997 — 2000
BS, Recreation/Sports Management
Farmers & Merchants Bank August 2014 - Present
SchoolsFirst Federal Credit Union June 2012 - July 2014
Farmers Insurance & Financial Services February 2009 - July 2012
Ditech.com / GMACM August 2003 - December 2008
Ditech.com / GMACM February 2001 - August 2003
Ditech.com September 1999 - February 2001
Ditech.com September 1998 - August 1999
Ditech.com December 1996 - September 1998
Skills
Risk Management, Project Management, Strategic Planning, Sales Management, Marketing Strategy, Performance Management, New Business Development, Sales Operations, Business Strategy, Strategy, Management, Process Improvement, Loan Origination, Training, Leadership, Finance, Business Development, Loans, Mortgage Lending, Credit, Mortgage Banking
Education
California State University-Long Beach
BA, Economics
McKenna Claire Foundation 2011 - Present
Natalie Moser Photography 2005 - Present
SchoolsFirst Federal Credit Union 2006 - 2007
SchoolsFirst Federal Credit Union 2005 - 2006
SchoolsFirst Federal Credit Union 2003 - 2005
SchoolsFirst Federal Credit Union 2001 - 2003
SchoolsFirst Federal Credit Union 2000 - 2001
SchoolsFirst Federal Credit Union 1998 - 2000
Skills
Photography, Social Media, Wedding Photography, Photojournalism, Commercial Photography, Travel Photography, Portrait Photography, Strategic Planning, Event Photography, Customer Service, Fundraising, Social Networking, Event Planning, Social Media Marketing, Wedding Photojournalism, Management Consulting, Customer Relations, Graphic Design, Project Planning, Lifestyle Coaching, Yoga Instruction, Yoga, Advertising
Education
Chapman University, The George L. Argyros School of Business and Economics 2003 — 2005
MBA, Business
California State University-Long Beach 1997 — 2000
BA, History
LBS Financial Credit Union June 2012 - Present
SchoolsFirst Federal Credit Union 2001 - January 2011
Discovery Channel Store October 1999 - July 2001
gazoontite.com 1998 - 2000
learningsmith 1997 - 2000
Skills
Banking, Business Development, Leadership, Consumer Lending, Credit Unions, Credit, Management, Retail, Customer Service, Microsoft Excel, Employee Training, Team Building, Risk Management, Training, Coaching, Finance
Education
California State University-Long Beach - College of Business Administration 1988 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Fashion Institute of Design & Merchandising 1986 — 1988
Associate of Arts (AA), Merchandise Marketing
SchoolsFirst Federal Credit Union March 2012 - Present
DIRECTV November 2009 - March 2012
iWhiz Technologies January 2008 - October 2009
Indymac Bank April 1997 - October 2007
Raymond Karsan Associates March 1996 - April 1997
Wipro Systems December 1994 - March 1996
Skills
SDLC, Vendor Management, Business Analysis, Business Intelligence, Management, Integration, Leadership, Business Process, Program Management
Education
Nagpur University 1989 — 1993
Bachelors, Computer Science
Bank of America July 2012 - Present
Bank of America April 2010 - July 2012
Bank of America December 2008 - March 2010
SchoolsFirst Federal Credit Union July 2008 - December 2008
Countrywide Bank January 2008 - July 2008
Countrywide Bank April 2006 - December 2007
Countrywide Home Loans April 2003 - March 2006
Skills
Fraud, Fraud Policy, Fraud Prevention, Fraud Detection, Fraud Strategies, Fraud Analytics, Fraud Modeling, Fraud Forecasting, OFAC, Bank Secrecy Act, Anti Money Laundering, Physical Bank Security, Cyber Security, Phishing, Malware, Device Identification, Online/Mobile Risk..., Operations Management, Process Design, SQL, Analytics
Education
California State University-Northridge 1999 — 2001
Bachelors of Science, Business Management
Moorpark College 1997 — 1999
Associates of Arts, Criminal Justice
SchoolsFirst Federal Credit Union February 2013 - Present
SchoolsFirst Federal Credit Union April 2009 - February 2013
Wells Fargo Bank 2002 - 2008
Wells Fargo 2002 - 2008
Providian Financial 1990 - 2002
Thomas Cook 1985 - 1990
GELCO/GE CAPITAL 1980 - 1985
Gelco Fleet Management 1977 - 1982
Skills
Fraud, Risk Management, Credit Cards, Banking, Enterprise Risk..., Operational Risk, Process Improvement, Vendor Management, Analytics
Education
Hennepin Technical College 1975 — 1977
Agri-Business
SchoolsFirst Federal Credit Union 2005 - Present
OCTFCU 2001 - 2004
OCTFCU 2000 - 2001
OCTFCU 1998 - 2000
Skills
Business Impact Analysis, Contingency Planning, Disaster Recovery, Information Security, Information Security..., Risk Management, Business Continuity..., Vendor Management, Business Continuity, Risk Assessment
Education
California State University-Long Beach 1977 — 1981
BS, Business
SchoolsFirst Federal Credit Union April 2012 - Present
Comunidad Latina Federal Credit Union December 2007 - April 2012
SchoolsFirst Federal Credit Union May 1998 - December 2007
OCTFCU May 1998 - December 2007
Skills
Budgets, Customer Service, Credit Unions, Strategic Planning, Financial Analysis, Finance, Risk Management, Leadership, Process Improvement, Team Building, Banking, Management, Vendor Management, Project Management, Executive Management, Credit
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2010 — 2013
MBA
Long Island University, C.W. Post Campus 1998 — 2001
Bachelor of Science, Marketing / Management Information System
Irvine High
Irvine High
Heavenly Voices Productions December 2006 - Present
SchoolsFirst Federal Credit Union July 2006 - Present
The Performing Arts Guild of Orange County January 2006 - June 2015
Skills
Banking, Coaching, Customer Service, Loans, Teaching
Education
Chapman University 2002 — 2006
Bachelor of Music, Music Education
Crystal Pointe Media, Inc. March 2013 - Present
SchoolsFirst Federal Credit Union April 2003 - March 2012
Orange County's Credit Union September 2001 - April 2003
Skills
Loans, Banking, Consumer Lending, Outlook, Credit Unions, Customer Service, Symitar, Editing, Credit, Leadership
Education
Saddleback College 2008 — 2010
Associates Degree, Health Sciences
Grossmont College
Cosmodyne, LLC July 2014 - April 2015
U.S. Department of Labor May 2014 - July 2014
Alona Cortese Elder Law Center January 2014 - May 2014
Orange County District Attorney May 2013 - August 2013
SchoolsFirst Federal Credit Union January 2012 - July 2012
Chase Investment Services 2008 - December 2011
City of Huntington Beach 2007 - 2007
City of Santa Ana 2006 - 2007
Skills
Public Speaking, Legal Research, Legal Writing, Securities, Strategic Planning, Westlaw, Finance, Microsoft Excel, Insurance, Mutual Funds, Investments, Analysis, Client Counseling, Lexis, Client Recruitment, Consultative Sales, Fixed Annuities, Variable Annuities, Asset Allocation, Retirement Planning, Business Process..., Human Resources, Economic Development, Series 63, Series 7, Asset Management, Risk Management, Financial Services, Banking, Wealth Management, Credit, Portfolio Management, FINRA, Strategic Financial..., Contractual Agreements, Negotiation, Retirement, Conflict Minerals, Securities Filings, ERISA, LexisNexis
Education
Chapman University, School of Law 2012 — 2015
Doctor of Law (J.D.), Law
University of Southern California 2006 — 2008
MPA, Public Administration
University of California, Irvine 2004 — 2006
B.A., Criminology, Law and Society; Political Science
BOHS
SchoolsFirst Federal Credit Union 2015 - Present
NRG Energy April 2014 - 2015
Edison Mission Energy 2000 - 2014
Apria Healthcare 1990 - 2000
Skills
Project Management, Application Analysis, Sharepoint 2010, IT Operations, Disaster Recovery, Windows Server, IT Strategy, Enterprise Architecture, Integration, Active Directory, Solution Architecture, Lotus Domino, System Administration, Data Center, WebSphere Portal, Lotus Notes, Sametime, Cloud Computing, Lotus
Education
Bachelor Degree
Bachelor of Business Administration (B.B.A.), National University
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill
SchoolsFirst Federal Credit Union January 2013 - Present
Kinecta Federal Credit Union December 2008 - December 2012
WaMu Investments, Inc./JP Morgan & Chase November 2006 - December 2008
Commercial Capital Bancorp June 2005 - November 2006
Indymac Bank 1997 - 2005
Hawthorne Savings FSB 1994 - 1997
Skills
Underwriting, Oracle, PL/SQL, SharePoint, Quality Center, Pricing, SDLC, Banking, Mortgage Lending, Data Warehousing, Vendor Management, Risk Management, Visio, Business Objects, Business Analysis
Education
California State University-Long Beach 1983 — 1987
Linguistics
SchoolsFirst FCu March 2003 - Present
SchoolsFirst Federal Credit Union 2003 - Present
SchoolsFirst FCU formerly OCTFCU 2003 - Present
Orange County Teachers FCU 2003 - 2008
CUNA Mutual Mortgage 1999 - 2003
The Hammond Company, The Mortgage Bankers January 1983 - December 1997
Broadview Mortgage Co 1989 - 1990
Skills
Mortgage Lending, Loans, Loan Origination, Banking, Mortgage Banking, Credit Unions, Underwriting, Credit, Real Estate, Credit Analysis, REO
Education
College of Southern Nevada 1974 — 1979
University of Nevada-Las Vegas 1974 — 1979
SchoolsFirst Federal Credit Union April 2013 - Present
SchoolsFirst Federal Credit Union February 2002 - March 2013
Kinecta Federal Credit Union March 2000 - May 2002
Great Western Bank 1987 - 1997
Skills
Banking, Loans, Credit Unions, Consumer Lending, Credit, Risk Management, Financial Analysis, Mortgage Lending, Financial Modeling, USA PATRIOT Act, Strategic Planning, Bank Secrecy Act, Process Improvement, Team Building, Project Planning, Coaching, Mergers
Education
San Diego State University-California State University 1980 — 1984
Bachelor of Science (B.S.), Telecommunications Management
Harvard Business School
Certificate in Executive Leadership, Executive Management Program
Western Federal Credit Union June 2010 - February 2011
Western Federal Credit Union October 2008 - July 2010
SchoolsFirst Federal Credit Union November 2002 - May 2008
SchoolsFirst Federal Credit Union April 2000 - November 2002
Citizens Business Bank October 1998 - March 2000
First Bank December 1997 - October 1998
Skills
Compliance, Customer Relations, Outlook, Banking, Management, Leadership, Training, Customer Service, Marketing, Coaching, Employee Training, Financial Services, Sales, Time Management, Loans, Business Development, Call Centers, Cross Selling, Risk Management, Human Resources, Financial Analysis, Consumer Lending, Analysis, Team Building, Finance, Corporate Development, Process Improvement, Credit Cards, Sales Management, Strategic Planning, Advertising, Vendor Management, Portfolio Management, Auditing, Budgets, Insurance, CRM, Branch Banking, Market Research, Business Analysis, Mergers & Acquisitions, Real Estate, Project Management, Investments, Change Management, Business Strategy, Financial Modeling, Forecasting, Customer Satisfaction, Marketing Strategy
Education
University of California, Irvine 1993 — 1994
Franklin College 1990 — 1991
Richmond, The American International University in London 1989 — 1990
SchoolsFirst Federal Credit Union August 2000 - July 2015
Wescom Credit Union July 1999 - August 2000
Credit Union of Southern California July 1996 - July 1999
Education
National University
Human Resource Management Certification
SchoolsFirst FCU August 1999 - Present
SchoolsFirst Federal Credit Union 1999 - Present
Skills
Banking
Education
College of San Mateo
SchoolsFirst Federal Credit Union 2012 - Present
SchoolsFirst Federal Credit Union January 2011 - May 2012
SchoolsFirst Federal Credit Union April 2008 - December 2010
SchoolsFirst Federal Credit Union April 2006 - April 2008
Nationwide Money Services July 2003 - March 2006
Nationwide Money Services July 1997 - June 2003
Skills
Credit Unions, Vendor Management, Process Improvement, Loans, Banking, Risk Management, Executive Management, ATM networks, Call Centers, Financial Services, Cross-functional Team..., Debit Cards, Credit, Leadership, Analysis
Education
University of Florida - Warrington College of Business Administration 2002 — 2003
MBA, Business
California State University-Northridge 1994 — 1997
BS, Business - Finance
SchoolsFirst Federal Credit Union February 2009 - Present
The Capital Group December 2003 - February 2009
Capital Group 2000 - 2009
Education
Chaffey College 1982 — 1982
KPMG US October 2014 - Present
CBIZ MHM, LLC December 2013 - September 2014
Smile Brands Inc. September 2012 - November 2013
SchoolsFirst Federal Credit Union September 2011 - September 2012
Wells Fargo Bank August 2010 - September 2011
Wells Fargo Bank March 2009 - August 2010
Wells Fargo June 2007 - March 2009
Skills
California Tax..., Customer Service, Excel, PowerPoint, Word, Accounting, Teamwork, Building Relationships, Leadership, Management, Multi Tasking, Time Management, Microsoft Excel, Sales, Accounts Payable, Auditing, Account Reconciliation, Microsoft Word, Finance, Banking, Financial Analysis, Outlook
Education
University of California, Irvine 2004 — 2009
B.A., Economics, Political Science
Irvine Valley College 2011 — 2011
Certificate of Proficiency in Taxation, Accounting
SchoolsFirst Federal Credit Union July 2015 - Present
Wells Fargo Home Mortgage January 2014 - July 2015
Wells Fargo Home Mortgage September 2012 - December 2013
Wells Fargo Home Mortgage November 2010 - September 2012
Silver Bay Financial June 2009 - June 2010
Consilidebt February 2009 - June 2009
Freedom Financial Management, Inc June 2008 - December 2008
Skills
Refinance, Loans, Consumer Lending, Mortgage Lending, Mortgage Banking, Loan Origination, Small Business Lending, Underwriting, Banking, Residential Mortgages, Credit, Finance, Credit Analysis, FHA
Education
University of California, Los Angeles 2000 — 2004
B.A., American Literature & Culture
Golden West College 1998 — 2000
AA, General Education
Kinecta Federal Credit Union May 2012 - Present
SchoolsFirst Federal Credit Union October 2010 - November 2011
Kinecta Federal Credit Union 1999 - 2009
Education
California State University-Long Beach 1996 — 2001
B.S, Criminal justice
CU Direct June 2015 - Present
CU Direct July 2014 - June 2015
ECCU April 2012 - July 2014
SchoolsFirst Federal Credit Union November 2009 - March 2012
Bank of America January 2006 - June 2009
Skills
Auditing, Cash, General Ledger, Accounting, Loans, Financial Analysis, Excel, Banking, Financial Reporting, Compliance, Forecasting, Cash Management, PowerPoint, Customer Relations, Outlook, Analysis, Word, Customer Service, Employee Benefits, Data Analysis, Accounts Receivable
Education
Concordia University-Irvine 2012 — 2014
Master of Business Administration (M.B.A.), Finance, General
Vanguard University of Southern California 2010 — 2012
Business, Organizational Management
Cypress College 2005 — 2009
Business AA, Business
SchoolsFirst Federal Credit Union January 2012 - January 2015
American Home Mortgage Servicing February 2010 - January 2012
AHMSI/Aerotek January 2010 - January 2011
FIRST FUNDING MORTGAGE-RCA January 2004 - January 2010
American United Bancorp January 2003 - January 2004
NovaStar Mortgage January 1999 - January 2003
Skills
Mortgage Lending, Loss Mitigation, Loan Servicing, Loan Origination, Real Estate, Foreclosures, REO, Short Sales, Mortgage Underwriting, Underwriting, Loans, Mortgage Banking, Residential Mortgages
Education
Interior Designers Institute 1990 — 1994
Bachelor's Degree, Interior Design School
National Funding 2015 - Present
SchoolsFirst Federal Credit Union 2014 - 2015
Aimo Wireless, Inc 2010 - 2011
Florida State University 2007 - 2010
Education
Florida State University 2007 — 2010
Ph.d, Communication and Marketing
Florida State University 2005 — 2007
Master's, Communication and Marketing
SchoolsFirst Federal Credit Union December 2009 - Present
Orange Unified School District June 2007 - June 2009
OCTFCU August 1996 - August 2007
Skills
Microsoft Word, PowerPoint, Customer Service, Research, Outlook, Photoshop, Teaching, Sales, Project Management, Training, Public Speaking, System Administration, Visio, Leadership Development, Microsoft Excel, English, Windows, HTML, Instructional Design, ADDIE, Team Building, Editing, Needs Analysis, Instructor-led Training, Blended Learning, WebEx, Adult Education, Banking, Training Delivery, Consumer Lending, Job Aids, E-Learning, Event Planning, Management
Education
Chapman University 2006 — 2008
Master of Arts (M.A.), Education
CSUF 1998 — 2003
Bachelor of Arts (B.A.), Art Education/Business Administration
SchoolsFirst Federal Credit Union July 2005 - Present
SchoolsFirst Federal Credit Union April 2003 - June 2005
SchoolsFirst Federal Credit Union March 2000 - March 2003
SchoolsFirst Federal Credit Union March 1997 - February 2000
Skills
401k, Employee Benefits, Deferred Compensation, HRIS, Employee Relations, Recruiting, Employee Engagement, Human Resources, Banking, Retirement, Workers Compensation
Education
Cypress College 2005 — 2006
Associate of Arts (AA), General Studies
SchoolsFirst Federal Credit Union March 2010 - Present
Bank Vehicle Liquidators February 2009 - February 2010
Bank of America 1989 - 2008
Skills
Credit Risk, Underwriting, New Dealer Development, New Business Development, Loan Origination, Mortgage Lending, Credit, Finance, Dealer Management, Small Business Lending, Lines Of Credit, Asset Based Lending, Cash Management, Commercial Lending, Mortgage Banking, Banking, Commercial Banking, Treasury Management, Commercial Mortgages
Education
California State University-Long Beach
Bachelor's degree, Criminology
Long Beach City College
Associate's degree, Critical Incident Response/Special Police Operations
SchoolsFirst Federal Credit Union September 2014 - Present
SchoolsFirst Federal Credit Union August 2010 - September 2014
Wells Fargo Bank June 2009 - August 2010
Wells Fargo February 2008 - June 2009
Skills
Series 7, Series 63, Retirement Plan..., Retirement Planning, Workshop Facilitation, Educational Workshops, Defined Benefit Plans..., Defined Contribution..., Investments, Mutual Funds, Investment Advisory, 529 Plans, Relationship Management, Third Party..., World Class Customer...
Education
Chapman University, The George L. Argyros School of Business and Economics 2002 — 2005
Bachelor of Business Administration (B.B.A.), Marketing with emphasis on Finance
SchoolsFirst Federal Credit Union December 2012 - Present
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Windows, SPSS, Microsoft Excel, Public Speaking, Strategic Planning, Data Analysis, Management, Leadership, Teaching, Analysis
Education
California State University-Long Beach 2009 — 2012
Candidate for Bachelor of Arts in, Psychology
SchoolsFirst Federal Credit Union September 2013 - Present
Hyatt Regency Huntington Beach Resort & Spa February 2012 - September 2013
Hyatt Regency Orange County July 2007 - March 2012
Hyatt Regency Huntington Beach May 2004 - July 2007
Skills
Employee Engagement, Employee Relations, HRIS, Human Resources, Onboarding, Recruiting
Education
Loyola Marymount University, College of Business Administration 1994 — 1998
BBA, Human Resources Management
St. John Bosco High School 1994 — 1998
SchoolsFirst Federal Credit Union April 2013 - Present
SchoolsFirst Federal Credit Union November 2011 - March 2013
Bon Sole' May 2011 - June 2011
La La Land Design and Production January 2011 - March 2011
American First Credit Union 2000 - 2010
Coast 360 Federal Credit Union (formerly Gov't. of Guam Employees Federal Credit Union) November 1999 - August 2000
Bank of Hawaii June 1995 - November 1999
Skills
Trend Analysis, Footwear, Styling, Marketing, Merchandising, Fashion Design, Wholesale, Illustrator, Retail, Loans, Photoshop, Banking
Education
Fashion Institute of Design & Merchandising 2010 — 2011
AA
Fashion Institute of Design & Merchandising 2009 — 2010
AA
University of Guam
SchoolsFirst Federal Credit Union January 2015 - Present
SchoolsFirst Federal Credit Union January 2014 - June 2015
Aurora Bank FSB June 2007 - June 2012
Option One Mortgage April 2000 - December 2005
Skills
Servicing, Mortgage, Loans, Commercial Banking, Real Estate Finance, Loan Servicing, Credit, Loss Mitigation, Mortgage Banking, Mortgage Lending, Real Estate Economics, Residential Mortgages, Real Estate, Loan Origination, Mortgage Underwriting, Portfolio Management
Education
Fullerton College 2009 — 2011
SchoolsFirst Federal Credit Union August 2010 - Present
Joseph Medical Group April 2015 - Present
Joseph Medical Group January 2015 - March 2015
Joseph Medical Group October 2014 - December 2014
St. Mary's Medical Center February 2013 - October 2013
Golden Spoon Frozen Yogurt March 2007 - August 2010
Fullerton Joint Union High August 2008 - June 2010
Skills
Microsoft Excel, Management, PowerPoint, Outlook, Time Management, Budgets, Microsoft Word, Healthcare, Event Planning, Team-oriented, Dependable Team Player, Proactive self-starter, Multi Tasking, Access, Banking, Teamwork, Customer Service, Team Building, Excel, SPSS, Notary Public, Team Leadership, Loans, Credit, Organization, Event Management, Medical Assisting, CPR Certified, Phone Etiquette, Appointment Scheduling
Education
California State University of Long Beach - College of Continuing Professional Education 2014 — 2014
Certified Clinical Medical Assistant, Clinical Medical Assistant Course
California State University-Long Beach 2007 — 2013
Bachelor of Science (BS), Health Care Administration
The Zenith Insurance July 2005 - Present
Fiserv February 2003 - July 2005
SchoolsFirst Federal Credit Union 1998 - 2002
Skills
Linux / Unix, Cisco Routers, Cisco IOS, PHP4/5, phpMyAdmin, HTML scripting, Perl Script, JavaScript, Unix Shell Scripting
Education
College of the Canyons 2010 — 2012
Cisco Networking
Los Angeles Pierce College 2005 — 2010
Los Angeles City College 2006 — 2007
CUSD November 2014 - Present
SchoolsFirst Federal Credit Union October 2007 - January 2013
Santa Ana Unified School District February 2007 - June 2007
Anaheim City School District July 1993 - June 2000
Skills
Banking, Loans, Credit, Risk Management, Credit Unions, Microsoft Excel, Symitar, Consumer Lending, 401k, Microsoft Word, PowerPoint, Microsoft Office, Outlook, Education, Elementary Education, Teaching, Teaching English as a...
Education
California State University-Long Beach
Master of Arts (M.A.), Education
SchoolsFirst Federal Credit Union June 2014 - August 2014
Carrington Mortgage Services November 2013 - February 2014
Wells Fargo Home Mortgage October 2012 - September 2013
Carrington Mortgage Services June 2012 - October 2012
Promontory Financial Group, LLC October 2011 - May 2012
US Bank June 2011 - August 2011
GE Capital May 2009 - April 2011
GE Capital January 2008 - May 2009
Chase Financial Mortgage June 2005 - May 2007
Washington Mutual September 1998 - April 2005
Skills
Banking, Loss Mitigation, Underwriting, Credit Analysis, Loans, Finance, Mortgage Lending, Risk Management
Education
Irvine Valley College
Certification in Leadership
Newbury College
AA, Business Management
SchoolsFirst Federal Credit Union April 2014 - Present
NCUA October 2010 - April 2014
LBS Financial Credit Union July 2005 - October 2010
Skills
Credit Unions, Risk Management, CCAR, Interest Rate Risk..., Liquidity Risk, Treasury, Capital Markets, Finance, Financial Analysis, Project Management, Cash Management, Strategic Planning, Strategic Financial..., Investments, Securities, Fixed Income, Corporate Finance, Financial Modeling, Forecasting, Budgets, Internal Controls, Internal Audit, Credit Risk, Auditing, Bloomberg, Credit Analysis, Underwriting, Consumer Lending, Mortgage Lending, Reputational Risk, Compliance Management, Retail Banking, Accounting, Economics, Customer Service, Financial Reporting, Financial Statement..., Bank Secrecy Act, AML, Loan Origination
Education
University of Southern California 2008 — 2010
Bachelor of Arts, Economics
Long Beach City College 2005 — 2008
Associate of Arts, Business Administration
SchoolsFirst Federal Credit Union 2009 - 2011
Skills
Bilingual, Customer Service, Problem Solving
Education
California State University-Long Beach 2008 — 2011
Bachelor of Arts (B.A.), Communication Studies
SchoolsFirst Federal Credit Union August 2009 - Present
SchoolsFirst Federal Credit Union August 2009 - August 2011
LandAmerica Lawyers Title July 2007 - August 2009
AMC Mortgage, LLC 2003 - 2006
Skills
Loss Mitigation, Foreclosures, REO, Mortgage Lending, Mortgage Servicing, Loan Servicing, Loans, Default, Short Sales, Financial Analysis, Microsoft Excel, Mortgage Banking, Mortgage Underwriting, Microsoft Word, Negotiation, Loan Modifications, Credit, Loan Origination, Escrow, Real Estate
Education
Fullerton College 2003 — 2012
Associate of Arts and Sciences (AAS)
SchoolsFirst Federal Credit Union January 2012 - Present
Wells Fargo October 2000 - September 2010
Education
Golden West College 2011 — 2011
Criminal Justice/Law Enforcement Administration
De Anza College
Sociology
Banc of California September 2012 - Present
SchoolsFirst Federal Credit Union November 2009 - August 2012
PTC Inc November 2008 - November 2009
City of Fountain Valley September 2008 - November 2008
Lehman Brothers SBF July 2007 - May 2008
Homecomings Financial June 2006 - July 2007
Ameriquest November 2000 - May 2006
Education
Orange Coast College
Business Administration
Valley High School
General Education
SchoolsFirst Federal Credit Union October 2012 - Present
LRES Corp. January 2011 - September 2012
Skills
Cisco VoIP, Cisco Call Manager, UCCE, VMware, Windows Server, Cisco Certified, Microsoft Certified..., CCNA, Microsoft Exchange
Education
El Camino College-Compton Center
SchoolsFirst Federal Credit Union April 2012 - Present
In N Out June 2011 - April 2012
United Rentals June 2004 - April 2010
Education
California State University-Long Beach 2008 — 2010
Bachelor of Arts (B.A.), Psychology
James Klein Insurance Service, Inc. June 2013 - Present
Credit Union of Southern California October 2012 - Present
SchoolsFirst Federal Credit Union July 2009 - October 2011
West Coast Shades June 2003 - October 2011
Mastro's Steakhouse January 2007 - November 2007
L&L Hawaiian Barbeque August 2003 - September 2004
Skills
Attentiveness to Detail, Internet Research, Outlook, PowerPoint, Symitar, Microsoft Office, Customer Service, Highly Organized &..., Time Management, Small Group..., Microsoft Word, 10 Key Touch, Administrative Functions, Clerical Skills, Always Punctual, Professional Experience, Work Independently with...
Education
California State University-Long Beach 2008 — 2011
Bachelor of Arts (BA), Communication, General
Santa Ana College 2007 — 2008
Associate of Arts (A.A.), General Studies
Performance Team September 2013 - Present
SchoolsFirst Federal Credit Union August 2010 - May 2013
ExtendSoft February 2010 - June 2010
Molina Healthcare March 2007 - January 2010
Skills
VCP, MCSE, MCDBA, CCA,...
Education
DeVry University's Keller Graduate School of Management-California 2004 — 2005
Master's degree, Network and Communications Management
California State University-Long Beach 1999 — 2001
Bachelor of Science (BS), Management of Information Systems
SchoolsFirst Federal Credit Union March 2015 - Present
SchoolsFirst Federal Credit Union October 1997 - March 2015
Skills
Banking, Credit, Loans, Underwriting
Education
California State University-Long Beach 1997 — 2001
BA, Businees Operations and Business Management
SchoolsFirst Federal Credit Union January 2013 - Present
Skills
Visio, Business Analysis, SDLC, Data Analysis, Analysis, Process Improvement, Analytics, Access, SharePoint, Data Modeling, SQL, Vendor Management, Business Intelligence, Data Warehousing
Education
Louisiana Tech University
Business Administration and Management, General
SchoolsFirst Federal Credit Union Personal BankerU.S. BankFebruary 2011 - April 2013
County of Ventura - Department of Child Support Services September 2007 - May 2008
Education
Orange Coast College 2009 — 2011
SchoolsFirst Federal Credit Union June 2012 - Present
PCV Murcor March 2009 - May 2012
Irie Photography 2008 - 2009
Skills
Real Estate Loan..., Photographer, Photoshop, Vendor Management..., Customer Service, Banking, Call Centers, Credit, Leadership, Loans, Management, Microsoft Excel, Microsoft Word, Mortgage Lending, Outlook, PowerPoint, Real Estate, Sales, Team Building, Microsoft Office
Education
California State University-Long Beach 2008 — 2010
SchoolsFirst Federal Credit Union September 2004 - Present
Skills
Workforce Management, Contact Center..., Contact Centers
Education
Fullerton College 1997 — 2001
Concordia University Irvine
SchoolsFirst Federal Credit Union December 2014 - Present
Education
California State University-Long Beach
Bachelor's degree, Psychology
SchoolsFirst Federal Credit Union August 2005 - Present
Experian 1997 - 2005
Computers and Communicatons 1995 - 1997
Education
College of the Redwoods 1992 — 1995
Electronic Engineering, Computer Science