ServiceWare Company
Industry: Software company
DescriptionHeadquarters: Germany Founded: 1998 Subsidiary: SABIO GmbH
ServiceWare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ServiceWare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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ServiceWare Employees
Employee
Years
Job
Industry
Julie Warrenfeltz Julie Warrenfeltz's ServiceWare Experience October 1995 - April 1998
Job LEVEL 1 CERTIFIED TRIATHLON COACH at USAT
Industry International Affairs
Experience
USAT March 2011 - Present
Jacksonville Country Day School September 2010 - Present
Team Beachbody July 2009 - Present
Petite Ambassadors Language School January 2003 - May 2010
Digital Lighthouse September 2000 - January 2001
ServiceWare October 1995 - April 1998
ServiceWare 1995 - 1998
ServicrWare 1995 - 1997
Respironics August 1995 - October 1995
Skills
Marketing, Public Speaking, Strategic Planning, Leadership, Coaching, Editing, Sales, New Business Development, Start-ups, Fitness, Customer Service, Social Networking, Nutrition
Education
University of Pittsburgh 1990 — 1995
Bachelors of Arts, English
Blackhawk High School
USAT March 2011 - Present
Jacksonville Country Day School September 2010 - Present
Team Beachbody July 2009 - Present
Petite Ambassadors Language School January 2003 - May 2010
Digital Lighthouse September 2000 - January 2001
ServiceWare October 1995 - April 1998
ServiceWare 1995 - 1998
ServicrWare 1995 - 1997
Respironics August 1995 - October 1995
Skills
Marketing, Public Speaking, Strategic Planning, Leadership, Coaching, Editing, Sales, New Business Development, Start-ups, Fitness, Customer Service, Social Networking, Nutrition
Education
University of Pittsburgh 1990 — 1995
Bachelors of Arts, English
Blackhawk High School
Brad Wilks Brad Wilks's ServiceWare Experience August 1996 - March 2000
Job
Industry Information Technology and Services
Experience
Highmark Inc. November 2014 - Present
Eaton February 2014 - November 2014
HJ Heinz October 2011 - August 2013
HJ Heinz October 2009 - October 2011
HJ Heinz February 2008 - October 2009
Computer Sciences Corporation June 2004 - February 2008
Computer Sciences Corporation June 2003 - June 2004
Ericsson August 2000 - June 2003
Ericsson March 2000 - August 2000
ServiceWare August 1996 - March 2000
Skills
Business Analysis, IT Strategy, Business Intelligence, Process Improvement, Outsourcing, Leadership, Requirements Analysis, ERP, Management, ITIL, SAP, CRM, Vendor Management, IT Management, Quality Assurance, Change Management, Microsoft SQL Server, Siebel, Cross-functional Team..., Integration, Business Process, Project Management, Trade Promotion..., Product Management, SharePoint, Business Process..., Team Leadership, Visio, SDLC, Analysis, Salesforce.com
Education
Duquesne University 2008 — 2008
Master's Certificate in I.T. Project Management
University of Pittsburgh 1995 — 2000
MS Information Science
Indiana University of Pennsylvania 1985 — 1989
BS in Marketing
Highmark Inc. November 2014 - Present
Eaton February 2014 - November 2014
HJ Heinz October 2011 - August 2013
HJ Heinz October 2009 - October 2011
HJ Heinz February 2008 - October 2009
Computer Sciences Corporation June 2004 - February 2008
Computer Sciences Corporation June 2003 - June 2004
Ericsson August 2000 - June 2003
Ericsson March 2000 - August 2000
ServiceWare August 1996 - March 2000
Skills
Business Analysis, IT Strategy, Business Intelligence, Process Improvement, Outsourcing, Leadership, Requirements Analysis, ERP, Management, ITIL, SAP, CRM, Vendor Management, IT Management, Quality Assurance, Change Management, Microsoft SQL Server, Siebel, Cross-functional Team..., Integration, Business Process, Project Management, Trade Promotion..., Product Management, SharePoint, Business Process..., Team Leadership, Visio, SDLC, Analysis, Salesforce.com
Education
Duquesne University 2008 — 2008
Master's Certificate in I.T. Project Management
University of Pittsburgh 1995 — 2000
MS Information Science
Indiana University of Pennsylvania 1985 — 1989
BS in Marketing
Lisa Neal-Graves Lisa Neal-Graves's ServiceWare Experience 2000 - 2000
Job Director, Technology Insights at Intel Corporation
Industry Law Practice
Experience
Intel Corporation 2014 - Present
Intel China Research and Development, LLC, 2011 - 2014
Intel Corporation 2006 - 2011
Unisys Corporation 2000 - 2003
Serviceware 2000 - 2000
Chase Manhattan Bank 1999 - 2000
Deloitte Consulting 1998 - 1999
AT&T/Lucent Technologies 1995 - 1998
U S WEST 1988 - 1994
AT&T Bell Labs 1985 - 1988
Skills
Program Management, Project Management, Intellectual Property, Cloud Computing, Licensing, Risk Management, Business Development, Business Process..., Leadership, Mergers & Acquisitions, Strategy, Management, Human Resources, Business Analysis, Policy, Process Improvement, Contract Negotiation, Start-ups, Telecommunications, Outsourcing, Cross-functional Team..., Operations Management, Marketing, Strategic Partnerships, Strategic Planning, CRM, Analysis, Public Speaking, SaaS, Product Development
Education
George Washington High School
Hampton University
BS, Computer Science
Michigan State University
MS, Computer Science
University of Colorado Boulder
ME, Engineering Management
University of Colorado School of Law
JD, Law
Intel Corporation 2014 - Present
Intel China Research and Development, LLC, 2011 - 2014
Intel Corporation 2006 - 2011
Unisys Corporation 2000 - 2003
Serviceware 2000 - 2000
Chase Manhattan Bank 1999 - 2000
Deloitte Consulting 1998 - 1999
AT&T/Lucent Technologies 1995 - 1998
U S WEST 1988 - 1994
AT&T Bell Labs 1985 - 1988
Skills
Program Management, Project Management, Intellectual Property, Cloud Computing, Licensing, Risk Management, Business Development, Business Process..., Leadership, Mergers & Acquisitions, Strategy, Management, Human Resources, Business Analysis, Policy, Process Improvement, Contract Negotiation, Start-ups, Telecommunications, Outsourcing, Cross-functional Team..., Operations Management, Marketing, Strategic Partnerships, Strategic Planning, CRM, Analysis, Public Speaking, SaaS, Product Development
Education
George Washington High School
Hampton University
BS, Computer Science
Michigan State University
MS, Computer Science
University of Colorado Boulder
ME, Engineering Management
University of Colorado School of Law
JD, Law
Kent Heyman Kent Heyman's ServiceWare Experience 2001 - 2004
Job CEO; Board Member
Industry Computer Software
Experience
Adapt Courseware 2011 - Present
Customer Mobile 2008 - Present
TechTeam July 2005 - April 2009
KNOVA Software (formerly ServiceWare/Kanisa) 2004 - 2007
ServiceWare 2001 - 2004
Mpower Communications 1996 - 2000
Heyman, Kerkorian, and Magarian March 1996 - September 1999
Dowling, Magarian, Aaron and Heyman July 1986 - March 1996
Skills
Strategy, Mergers, Strategic Planning, Leadership, Team Building, Negotiation, Start-ups, SaaS, Public Speaking, Strategic Partnerships, Enterprise Software, Product Management, Entrepreneurship, Venture Capital, Corporate Development, Cloud Computing, Business Strategy, Capital Markets, Business Development, Angel Investing, E-commerce, Mergers & Acquisitions, Go-to-market Strategy, Venture Financing, Mobile Devices, Analytics, Executive Management, Product Development, Mobile Applications, Cross-functional Team..., CRM, Product Marketing, Competitive Analysis, Business Alliances, Professional Services, P&L Management, IPO
Education
University of the Pacific - McGeorge School of Law 1977 — 1980
JD, Law
California State University, Fresno 1973 — 1977
BA, Political Science
Novato High School 1970 — 1973
Adapt Courseware 2011 - Present
Customer Mobile 2008 - Present
TechTeam July 2005 - April 2009
KNOVA Software (formerly ServiceWare/Kanisa) 2004 - 2007
ServiceWare 2001 - 2004
Mpower Communications 1996 - 2000
Heyman, Kerkorian, and Magarian March 1996 - September 1999
Dowling, Magarian, Aaron and Heyman July 1986 - March 1996
Skills
Strategy, Mergers, Strategic Planning, Leadership, Team Building, Negotiation, Start-ups, SaaS, Public Speaking, Strategic Partnerships, Enterprise Software, Product Management, Entrepreneurship, Venture Capital, Corporate Development, Cloud Computing, Business Strategy, Capital Markets, Business Development, Angel Investing, E-commerce, Mergers & Acquisitions, Go-to-market Strategy, Venture Financing, Mobile Devices, Analytics, Executive Management, Product Development, Mobile Applications, Cross-functional Team..., CRM, Product Marketing, Competitive Analysis, Business Alliances, Professional Services, P&L Management, IPO
Education
University of the Pacific - McGeorge School of Law 1977 — 1980
JD, Law
California State University, Fresno 1973 — 1977
BA, Political Science
Novato High School 1970 — 1973
Sean Reedy Sean Reedy's ServiceWare Experience May 1995 - June 1999
Job Owner at SP Data Service LLC
Industry Information Technology and Services
Experience
SP Data Service LLC January 2015 - Present
Ascent Data, LLC April 2009 - December 2014
Access Data June 2001 - April 2009
Access Data December 1999 - June 2001
Alcoa June 1999 - December 1999
ServiceWare May 1995 - June 1999
US Navy August 1986 - September 1992
Skills
Data Center, VMware, Linux, Servers, Cloud Computing, Windows Server, Disaster Recovery, Network Architecture, Troubleshooting, Cisco Technologies, Microsoft SQL Server, IT Security Assessments
Education
Pennsylvania State University-Penn State Greater Allegheny 1992 — 1995
AS Telecommunications Technology, Information Technology
SP Data Service LLC January 2015 - Present
Ascent Data, LLC April 2009 - December 2014
Access Data June 2001 - April 2009
Access Data December 1999 - June 2001
Alcoa June 1999 - December 1999
ServiceWare May 1995 - June 1999
US Navy August 1986 - September 1992
Skills
Data Center, VMware, Linux, Servers, Cloud Computing, Windows Server, Disaster Recovery, Network Architecture, Troubleshooting, Cisco Technologies, Microsoft SQL Server, IT Security Assessments
Education
Pennsylvania State University-Penn State Greater Allegheny 1992 — 1995
AS Telecommunications Technology, Information Technology
Ken Kolenik Ken Kolenik's ServiceWare Experience 1992 - 1997
Job Director, Product Management – Clinical Documentation and Coding
Industry Computer Software
Experience
Nuance Communications December 2011 - Present
invivodata May 2007 - January 2012
TrueCommerce August 2006 - March 2007
Vocollect April 2001 - September 2006
CFS Americas 1999 - 2001
ServiceWare 1992 - 1997
Skills
Product Management, Product Marketing, Cross-functional Team..., Competitive Analysis, Product Launch, Strategic Planning, New Business Development, Process Improvement, Marketing Strategy, Market Research, Marketing Communications, Program Management, Business Strategy, Product Life Cycle..., Problem Solving, Negotiation, Budgeting, Team Leadership, Product Strategy, Strategy, Salesforce.com, Start-ups, Leadership, Management, Marketing, Strategic Partnerships, Project Management, Go-to-market Strategy, Mobile Devices, SaaS, Enterprise Software, Sales
Education
Duquesne University 1990 — 1992
MBA
Penn State University 1979 — 1985
BS
Nuance Communications December 2011 - Present
invivodata May 2007 - January 2012
TrueCommerce August 2006 - March 2007
Vocollect April 2001 - September 2006
CFS Americas 1999 - 2001
ServiceWare 1992 - 1997
Skills
Product Management, Product Marketing, Cross-functional Team..., Competitive Analysis, Product Launch, Strategic Planning, New Business Development, Process Improvement, Marketing Strategy, Market Research, Marketing Communications, Program Management, Business Strategy, Product Life Cycle..., Problem Solving, Negotiation, Budgeting, Team Leadership, Product Strategy, Strategy, Salesforce.com, Start-ups, Leadership, Management, Marketing, Strategic Partnerships, Project Management, Go-to-market Strategy, Mobile Devices, SaaS, Enterprise Software, Sales
Education
Duquesne University 1990 — 1992
MBA
Penn State University 1979 — 1985
BS
Charlie Bratcher Charlie Bratcher's ServiceWare Experience April 1986 - June 1990
Job CFO at Alaska Aces LLC
Industry Sports
Experience
Xpress Holding LLC September 1995 - Present
Fire Research Laboratories June 1990 - September 1995
Serviceware April 1986 - June 1990
Skills
Budgeting, Financial Reporting, Accounting, Financial Management, Strategic Planning, Financial Analysis, Forecasting, Business Planning, Start-ups, Cash Flow, Financial Planning, Internal Controls, Cash Management, Corporate Finance, Tax, Due Diligence, Quickbooks, Financial Accounting, Financial Modeling, Risk Management, Cost Accounting, Financial Control, Contract Negotiation, Business Strategy, Cash Flow Management, Planning, Payroll, Auditing, Team Building, Profit Improvement, Executive Management, Revenue Recognition, Cash Flow Forecasting, Variance Analysis, Working Capital..., Financial Forecasting, Consolidation, Capital Budgeting, Monthly Reporting, Financial Systems..., Financial Operations, Profitability Analysis, Fixed Assets, Budget Preparation, General Ledger, Job Costing, Great Plains, Managerial Finance, Analysis, Accounts Payable
Education
Villanova University 2004 — 2004
Six Sigma Green Belt, Six Sigma Green Belt
Fairfield University 1980 — 1983
Master of Business Administration (M.B.A.), Accounting and Finance
Tennessee Technological University 1969 — 1973
Bachelor's degree, Agricultural Engineering
Xpress Holding LLC September 1995 - Present
Fire Research Laboratories June 1990 - September 1995
Serviceware April 1986 - June 1990
Skills
Budgeting, Financial Reporting, Accounting, Financial Management, Strategic Planning, Financial Analysis, Forecasting, Business Planning, Start-ups, Cash Flow, Financial Planning, Internal Controls, Cash Management, Corporate Finance, Tax, Due Diligence, Quickbooks, Financial Accounting, Financial Modeling, Risk Management, Cost Accounting, Financial Control, Contract Negotiation, Business Strategy, Cash Flow Management, Planning, Payroll, Auditing, Team Building, Profit Improvement, Executive Management, Revenue Recognition, Cash Flow Forecasting, Variance Analysis, Working Capital..., Financial Forecasting, Consolidation, Capital Budgeting, Monthly Reporting, Financial Systems..., Financial Operations, Profitability Analysis, Fixed Assets, Budget Preparation, General Ledger, Job Costing, Great Plains, Managerial Finance, Analysis, Accounts Payable
Education
Villanova University 2004 — 2004
Six Sigma Green Belt, Six Sigma Green Belt
Fairfield University 1980 — 1983
Master of Business Administration (M.B.A.), Accounting and Finance
Tennessee Technological University 1969 — 1973
Bachelor's degree, Agricultural Engineering
Gary Kindel Gary Kindel's ServiceWare Experience 1996 - 2001
Job Software Developer at RadNet
Industry Computer Software
Experience
RadNet February 2015 - Present
Merge Healthcare June 2001 - February 2015
RISLogic June 2001 - July 2003
Serviceware 1996 - 2001
IT Corp January 1992 - November 1996
PC Rizzo Associates March 1988 - December 1989
Skills
Databases, C#, SQL Server, Visual Basic, Access, HL7, SQL, Crystal Reports, Troubleshooting, HTML, API, Requirements Analysis, Automation, T-SQL, Scrum, Application Development, WinForms, Programming, WCF, Java, Documentation, Customer Relations, Visual Studio, Windows, Data Management, .NET, DICOM, MVC, WCF Services, ASP.NET MVC, Software Documentation, Microsoft SQL Server, Software Development, GIS, Software Design, Agile Methodologies, PACS, ASP.NET, APIs
Education
Idaho State University 1990 — 1991
Geology
South Dakota School of Mines and Technology 1983 — 1987
BS, Geological Engineering
Green High School 1979 — 1983
High School Diploma
RadNet February 2015 - Present
Merge Healthcare June 2001 - February 2015
RISLogic June 2001 - July 2003
Serviceware 1996 - 2001
IT Corp January 1992 - November 1996
PC Rizzo Associates March 1988 - December 1989
Skills
Databases, C#, SQL Server, Visual Basic, Access, HL7, SQL, Crystal Reports, Troubleshooting, HTML, API, Requirements Analysis, Automation, T-SQL, Scrum, Application Development, WinForms, Programming, WCF, Java, Documentation, Customer Relations, Visual Studio, Windows, Data Management, .NET, DICOM, MVC, WCF Services, ASP.NET MVC, Software Documentation, Microsoft SQL Server, Software Development, GIS, Software Design, Agile Methodologies, PACS, ASP.NET, APIs
Education
Idaho State University 1990 — 1991
Geology
South Dakota School of Mines and Technology 1983 — 1987
BS, Geological Engineering
Green High School 1979 — 1983
High School Diploma
Laura Cipa's ServiceWare Experience 1999 - 2001
Job Administrative Assistant
Industry Packaging and Containers
Experience
Guy Chemical 2013 - Present
PENCIL 1997 - Present
ACE CERTIFIED PERSONAL TRAINER October 2009 - October 2013
Precision Fitness February 2008 - August 2013
ServiceWare 1999 - 2001
ServiceWare 1999 - 2001
ServiceWare 1999 - 2001
Pittsburgh International Telecommunications, Inc. 1998 - 1999
Skills
ACE Certified Personal..., Outlook, Microsoft Office, Photoshop, exercise, drawing, flute, portrait drawing, Office Administration, Microsoft Excel, Customer Service, PowerPoint, Time Management, Process Scheduler, Drawing, Inventory Management, Portraits, Flute, Fitness, Event Planning, Microsoft Word, Public Speaking, Management, Strategic Planning, Sales, Training
Education
Newport Business Institute-Lower Burrell 1995 — 1997
Associate's degree, Business Administration and Management, General
Kiski Area 1991 — 1995
Diploma, business
forest hills elementary
Guy Chemical 2013 - Present
PENCIL 1997 - Present
ACE CERTIFIED PERSONAL TRAINER October 2009 - October 2013
Precision Fitness February 2008 - August 2013
ServiceWare 1999 - 2001
ServiceWare 1999 - 2001
ServiceWare 1999 - 2001
Pittsburgh International Telecommunications, Inc. 1998 - 1999
Skills
ACE Certified Personal..., Outlook, Microsoft Office, Photoshop, exercise, drawing, flute, portrait drawing, Office Administration, Microsoft Excel, Customer Service, PowerPoint, Time Management, Process Scheduler, Drawing, Inventory Management, Portraits, Flute, Fitness, Event Planning, Microsoft Word, Public Speaking, Management, Strategic Planning, Sales, Training
Education
Newport Business Institute-Lower Burrell 1995 — 1997
Associate's degree, Business Administration and Management, General
Kiski Area 1991 — 1995
Diploma, business
forest hills elementary
Valerie Meicher Valerie Meicher's ServiceWare Experience 1998 - 1999
Job Senior Human Resources Consultant
Industry Human Resources
Experience
Atlantic Talent Acquisition Consultants, Inc. October 2012 - Present
Expression Analysis September 2011 - October 2011
Food Bank of North Carolina April 2011 - August 2011
Town of Chapel Hill September 2007 - January 2011
Storr Office Environments July 2006 - September 2007
Duke Clinical Research Institute March 2003 - August 2006
Duke University May 2002 - March 2003
Yankelovich September 1999 - May 2002
ServiceWare 1998 - 1999
Mercy Behavioral Health 1988 - 1996
Skills
Deferred Compensation, Employee Relations, Talent Management, Employee Benefits, Organizational..., Human Resources, Personnel Management, Coaching, Onboarding, Interviews, Recruiting, Training, Leadership, Succession Planning, Change Management, Employee Engagement, Leadership Development, Process Improvement, Program Management, Start-ups, Team Building, Management, Applicant Tracking..., Human Resource Planning, Vendor Management, Career Development, HR Policies, Technical Recruiting, Mergers & Acquisitions, Hiring, Employment Law, Mergers, Nonprofits, Strategic Planning, Organizational..., Employee Training, Organizational Design, Executive Search, College Recruiting, Internal Communications, Sourcing, Payroll, Resume Writing, Executive Coaching, Talent Acquisition, Performance Management
Education
West Virginia University 1982 — 1983
MPA, Public Administraton
Simmons College 1976 — 1977
MSLS, Library and Information Science
State University of New York College at Buffalo
BA, Anthropology
Atlantic Talent Acquisition Consultants, Inc. October 2012 - Present
Expression Analysis September 2011 - October 2011
Food Bank of North Carolina April 2011 - August 2011
Town of Chapel Hill September 2007 - January 2011
Storr Office Environments July 2006 - September 2007
Duke Clinical Research Institute March 2003 - August 2006
Duke University May 2002 - March 2003
Yankelovich September 1999 - May 2002
ServiceWare 1998 - 1999
Mercy Behavioral Health 1988 - 1996
Skills
Deferred Compensation, Employee Relations, Talent Management, Employee Benefits, Organizational..., Human Resources, Personnel Management, Coaching, Onboarding, Interviews, Recruiting, Training, Leadership, Succession Planning, Change Management, Employee Engagement, Leadership Development, Process Improvement, Program Management, Start-ups, Team Building, Management, Applicant Tracking..., Human Resource Planning, Vendor Management, Career Development, HR Policies, Technical Recruiting, Mergers & Acquisitions, Hiring, Employment Law, Mergers, Nonprofits, Strategic Planning, Organizational..., Employee Training, Organizational Design, Executive Search, College Recruiting, Internal Communications, Sourcing, Payroll, Resume Writing, Executive Coaching, Talent Acquisition, Performance Management
Education
West Virginia University 1982 — 1983
MPA, Public Administraton
Simmons College 1976 — 1977
MSLS, Library and Information Science
State University of New York College at Buffalo
BA, Anthropology
Laura Seitz's ServiceWare Experience 2000 - 2001
Job IT, Finance, Business Continuity
Industry Information Technology and Services
Experience
Bognar & Associates May 2012 - Present
BNY Mellon January 2008 - April 2010
Nationwide Appraisal Services 2005 - 2006
Buchanan Ingersoll & Rooney PC 2001 - 2003
ServiceWare 2000 - 2001
Alltel Information Services 1999 - 2000
Skills
Management Reporting, Business Continuity, Project Planning, Account Management, Budgets, Management, Team Leadership, Vendor Management, Leadership, Program Management, Coaching
Education
Indiana University Bloomington 1981 — 1984
Bachelor of Science
Indiana University Bloomington
Bachelor of Science
Bognar & Associates May 2012 - Present
BNY Mellon January 2008 - April 2010
Nationwide Appraisal Services 2005 - 2006
Buchanan Ingersoll & Rooney PC 2001 - 2003
ServiceWare 2000 - 2001
Alltel Information Services 1999 - 2000
Skills
Management Reporting, Business Continuity, Project Planning, Account Management, Budgets, Management, Team Leadership, Vendor Management, Leadership, Program Management, Coaching
Education
Indiana University Bloomington 1981 — 1984
Bachelor of Science
Indiana University Bloomington
Bachelor of Science
Seth Fuller Seth Fuller's ServiceWare Experience 1995 - 1996
Job Sr. Software Developer at SciQuest
Industry Computer Software
Experience
SciQuest June 2014 - Present
PS Solutions October 2013 - June 2014
Loud Mountain July 2011 - August 2013
Penthera Technologies January 2011 - June 2011
SDLC Partners, L.P. July 2010 - January 2011
McKesson Inc. March 2003 - July 2010
Schwoo, Inc. May 2000 - December 2002
Spider Technologies August 1998 - May 2000
Lycos, Inc. May 1996 - August 1998
Serviceware 1995 - 1996
Skills
Java, JavaScript, Ruby on Rails, SQL, Spring, Hibernate, Ant, Maven, Groovy, Grails, MySQL, PostgreSQL, C, Unix Shell Scripting, Subversion, Git, Linux, Mac OS X, Software Development, Perl, JSF, Swing, Ruby, Eclipse, JSP, XML, Tomcat, J2EE, Servlets, JUnit, JDBC, HTML, JPA, Unix, SQL Server, CVS, jQuery, Object Oriented Design, Test Driven Development, TDD, Software Engineering, C++, SOAP, JBoss Application Server, JSON, Software Design, Microsoft SQL Server
Education
University of Pittsburgh 1988 — 1992
BS, Computer Science
SciQuest June 2014 - Present
PS Solutions October 2013 - June 2014
Loud Mountain July 2011 - August 2013
Penthera Technologies January 2011 - June 2011
SDLC Partners, L.P. July 2010 - January 2011
McKesson Inc. March 2003 - July 2010
Schwoo, Inc. May 2000 - December 2002
Spider Technologies August 1998 - May 2000
Lycos, Inc. May 1996 - August 1998
Serviceware 1995 - 1996
Skills
Java, JavaScript, Ruby on Rails, SQL, Spring, Hibernate, Ant, Maven, Groovy, Grails, MySQL, PostgreSQL, C, Unix Shell Scripting, Subversion, Git, Linux, Mac OS X, Software Development, Perl, JSF, Swing, Ruby, Eclipse, JSP, XML, Tomcat, J2EE, Servlets, JUnit, JDBC, HTML, JPA, Unix, SQL Server, CVS, jQuery, Object Oriented Design, Test Driven Development, TDD, Software Engineering, C++, SOAP, JBoss Application Server, JSON, Software Design, Microsoft SQL Server
Education
University of Pittsburgh 1988 — 1992
BS, Computer Science
Kevin Simurda Kevin Simurda's ServiceWare Experience 1997 - 2001
Job Manager, Consulting
Industry Management Consulting
Experience
Accenture November 2010 - Present
Ariba July 2004 - November 2010
FreeMarkets 2001 - 2004
ServiceWare 1997 - 2001
IndustryNet 1992 - 1997
Skills
Sourcing, Strategic Sourcing, Outsourcing, Supply Management, Stakeholder Management, Procurement, Contract Negotiation, Management, Supply Chain Management
Education
University of Pittsburgh 1988 — 1992
Bachelor of Arts (B.A.), Communication and Media Studies
Accenture November 2010 - Present
Ariba July 2004 - November 2010
FreeMarkets 2001 - 2004
ServiceWare 1997 - 2001
IndustryNet 1992 - 1997
Skills
Sourcing, Strategic Sourcing, Outsourcing, Supply Management, Stakeholder Management, Procurement, Contract Negotiation, Management, Supply Chain Management
Education
University of Pittsburgh 1988 — 1992
Bachelor of Arts (B.A.), Communication and Media Studies
Pat Roddy Pat Roddy's ServiceWare Experience 1996 - 1997
Job Sales Executive at IBM, Information Management Software
Industry Computer Software
Experience
IBM July 2010 - Present
IBM January 2009 - June 2010
IBM September 1999 - December 2008
ACS 1998 - 1999
ServiceWare 1996 - 1997
Surefind 1996 - 1997
Legent 1986 - 1995
Skills
Software Industry, ISV, Cloud Computing, Product Management, SaaS, New Business Development, Selling, Business Intelligence, Business Development, Business Process, Data Center, SOA, Solution Selling, CRM, Integration, Partner Management, Pre-sales, Channel Partners, Start-ups, Leadership, Sales, Big Data, Product Marketing, Websphere, Strategic Partnerships, ERP, Enterprise Software, Business Alliances, Consulting, Demand Generation, Professional Services, Sales Enablement, Sales Operations, Team Leadership, Enterprise Architecture, IT Strategy, Sales Management, Strategy, PaaS, Middleware, Go-to-market Strategy, Storage, Channel, Sales Process, Managed Services, IT Service Management, Software, Solution Architecture, Direct Sales, Account Management
Education
Carnegie Mellon University 1979 — 1983
BS
IBM July 2010 - Present
IBM January 2009 - June 2010
IBM September 1999 - December 2008
ACS 1998 - 1999
ServiceWare 1996 - 1997
Surefind 1996 - 1997
Legent 1986 - 1995
Skills
Software Industry, ISV, Cloud Computing, Product Management, SaaS, New Business Development, Selling, Business Intelligence, Business Development, Business Process, Data Center, SOA, Solution Selling, CRM, Integration, Partner Management, Pre-sales, Channel Partners, Start-ups, Leadership, Sales, Big Data, Product Marketing, Websphere, Strategic Partnerships, ERP, Enterprise Software, Business Alliances, Consulting, Demand Generation, Professional Services, Sales Enablement, Sales Operations, Team Leadership, Enterprise Architecture, IT Strategy, Sales Management, Strategy, PaaS, Middleware, Go-to-market Strategy, Storage, Channel, Sales Process, Managed Services, IT Service Management, Software, Solution Architecture, Direct Sales, Account Management
Education
Carnegie Mellon University 1979 — 1983
BS
Mark Battaglia, CRM Mark Battaglia, CRM's ServiceWare Experience March 2000 - December 2000
Job Manager Professional Services, Global at Sage
Industry Program Development
Experience
Sage November 2012 - Present
Underground Archives January 2009 - June 2012
Iron Mountain Records Management May 2001 - January 2009
ServiceWare March 2000 - December 2000
GENCO October 1997 - March 2000
Alpha & Omega March 1995 - October 1997
GSI Transcomm July 1986 - March 1995
Skills
Solution Selling, Salesforce.com, Software Project..., Team Building, Software Consulting, Sales Management, Account Management, SaaS, Sales Process, Team Leadership, Selling, Business Development, Strategic Planning, CRM, B2B, Direct Sales, Process Improvement, Leadership, Operations Management, Professional Services, Enterprise Software, Sales, Lead Generation, Strategic Partnerships, Consulting, Business Intelligence, Management, Cloud Computing, Records Management, Archival Management, Product Management, Sales Operations, New Business Development, Business Analysis, Start-ups, Business Process..., Vendor Management, Program Management, Cross-functional Team..., Customer Retention, Executive Management, P&L Management, Outsourcing, Contract Negotiation, Product Marketing, Sales Presentations, Business Strategy
Education
Grove City College 1981 — 1986
BA
Sage November 2012 - Present
Underground Archives January 2009 - June 2012
Iron Mountain Records Management May 2001 - January 2009
ServiceWare March 2000 - December 2000
GENCO October 1997 - March 2000
Alpha & Omega March 1995 - October 1997
GSI Transcomm July 1986 - March 1995
Skills
Solution Selling, Salesforce.com, Software Project..., Team Building, Software Consulting, Sales Management, Account Management, SaaS, Sales Process, Team Leadership, Selling, Business Development, Strategic Planning, CRM, B2B, Direct Sales, Process Improvement, Leadership, Operations Management, Professional Services, Enterprise Software, Sales, Lead Generation, Strategic Partnerships, Consulting, Business Intelligence, Management, Cloud Computing, Records Management, Archival Management, Product Management, Sales Operations, New Business Development, Business Analysis, Start-ups, Business Process..., Vendor Management, Program Management, Cross-functional Team..., Customer Retention, Executive Management, P&L Management, Outsourcing, Contract Negotiation, Product Marketing, Sales Presentations, Business Strategy
Education
Grove City College 1981 — 1986
BA
Gilles Doucet Gilles Doucet's ServiceWare Experience January 1996 - July 1996
Job Teacher at Ottawa Carleton Catholic School Board
Industry Education Management
Experience
Ottawa Carleton Catholic School Board September 2007 - Present
The Navigators August 1998 - June 2006
NCR Corporation November 1996 - August 1998
Serviceware January 1996 - July 1996
Microstar November 1994 - December 1995
Canada Revenue Agency June 1990 - October 1994
Skills
Teaching, Software Development
Education
University of Ottawa / Université d'Ottawa 2006 — 2007
Bachelor of Education, Junior-Intermediate-Senior
University of New Brunswick 1985 — 1990
Bachelor of Science, Computer Science
Ottawa Carleton Catholic School Board September 2007 - Present
The Navigators August 1998 - June 2006
NCR Corporation November 1996 - August 1998
Serviceware January 1996 - July 1996
Microstar November 1994 - December 1995
Canada Revenue Agency June 1990 - October 1994
Skills
Teaching, Software Development
Education
University of Ottawa / Université d'Ottawa 2006 — 2007
Bachelor of Education, Junior-Intermediate-Senior
University of New Brunswick 1985 — 1990
Bachelor of Science, Computer Science
Chris Santo's ServiceWare Experience 2000 - 2001
Job Supervisor, Data Integration
Industry Information Technology and Services
Experience
Central Arizona Project April 2015 - Present
Glendale Community College 2008 - Present
Central Arizona Project August 2012 - April 2015
Central Arizona Project 2005 - 2012
Paradise Valley Community College 2009 - 2010
Logical Apps 2004 - 2005
Pearson PLC 2001 - 2004
ServiceWare 2000 - 2001
University of Pittsburgh 1998 - 2000
California University of Pennsylvania 1995 - 1998
Skills
Lotus Notes, Financials, Employee Benefits, E-Learning, Access, Process Improvement, Data Analysis, Higher Education, Project Management, Instructional Design, Software Project..., Software Documentation, Analysis, Distance Learning, Microsoft Office, Program Management, Strategic Planning, Technical Writing, Team Leadership, Research, Project Planning, CRM, Quality Assurance, Management, Integration, Leadership, SQL, Strategy, Windows, Training, Change Management, Team Building, Oracle, Business Analysis, Business Intelligence, SDLC, Public Speaking, Business Process..., Oracle Applications, Oracle E-Business Suite, SharePoint, Project Portfolio...
Education
Arizona State University - W. P. Carey School of Business 2002 — 2004
MBA, Business Administration
University of Pittsburgh 1998 — 2000
MS, Information Science
California University of Pennsylvania 1990 — 1998
BS, Mathematics/Computer Science
Central Arizona Project April 2015 - Present
Glendale Community College 2008 - Present
Central Arizona Project August 2012 - April 2015
Central Arizona Project 2005 - 2012
Paradise Valley Community College 2009 - 2010
Logical Apps 2004 - 2005
Pearson PLC 2001 - 2004
ServiceWare 2000 - 2001
University of Pittsburgh 1998 - 2000
California University of Pennsylvania 1995 - 1998
Skills
Lotus Notes, Financials, Employee Benefits, E-Learning, Access, Process Improvement, Data Analysis, Higher Education, Project Management, Instructional Design, Software Project..., Software Documentation, Analysis, Distance Learning, Microsoft Office, Program Management, Strategic Planning, Technical Writing, Team Leadership, Research, Project Planning, CRM, Quality Assurance, Management, Integration, Leadership, SQL, Strategy, Windows, Training, Change Management, Team Building, Oracle, Business Analysis, Business Intelligence, SDLC, Public Speaking, Business Process..., Oracle Applications, Oracle E-Business Suite, SharePoint, Project Portfolio...
Education
Arizona State University - W. P. Carey School of Business 2002 — 2004
MBA, Business Administration
University of Pittsburgh 1998 — 2000
MS, Information Science
California University of Pennsylvania 1990 — 1998
BS, Mathematics/Computer Science
Paul Konieczny Paul Konieczny's ServiceWare Experience 1998 - 2001
Job Principle at Method Automation Services Inc
Industry Government Administration
Experience
Method Automation Services Inc 2011 - Present
Method Automation Services LLC March 2010 - Present
Method Automation Services Inc March 2010 - Present
K2 2006 - Present
K2 October 2006 - November 2009
ServiceWare 1998 - 2001
ASA January 1997 - January 1999
CISCORP 1995 - 1996
Skills
K2, Microsoft Office..., SharePoint, Business Process..., InfoPath, ASP.NET, Microsoft SQL Server, .NET, SharePoint Designer, IIS, JavaScript, SQL, jQuery, BizTalk, Enterprise Architecture, Web Development, C#, Visual Studio, Enterprise Content..., VB.NET, Microsoft Technologies, Systems Analysis, T-SQL, ASP, SSRS, TFS, Web Services, WCF, SOA, Solution Architecture, XML, WPF, Silverlight, Agile Methodologies, Database Design, LINQ, Application Architecture, SharePoint Server
Education
Spring Hill College 1991 — 1995
Giebel
Method Automation Services Inc 2011 - Present
Method Automation Services LLC March 2010 - Present
Method Automation Services Inc March 2010 - Present
K2 2006 - Present
K2 October 2006 - November 2009
ServiceWare 1998 - 2001
ASA January 1997 - January 1999
CISCORP 1995 - 1996
Skills
K2, Microsoft Office..., SharePoint, Business Process..., InfoPath, ASP.NET, Microsoft SQL Server, .NET, SharePoint Designer, IIS, JavaScript, SQL, jQuery, BizTalk, Enterprise Architecture, Web Development, C#, Visual Studio, Enterprise Content..., VB.NET, Microsoft Technologies, Systems Analysis, T-SQL, ASP, SSRS, TFS, Web Services, WCF, SOA, Solution Architecture, XML, WPF, Silverlight, Agile Methodologies, Database Design, LINQ, Application Architecture, SharePoint Server
Education
Spring Hill College 1991 — 1995
Giebel
Jody Bechtold, LCSW, ACC's ServiceWare Experience 1997 - 1999
Job VP Clinical Affairs for Wellbridge Health; coowner of Pittsburgh Guitars
Industry Professional Training & Coaching
Experience
Wellbridge Health January 2013 - Present
International Gambling Counselor Certification Board (IGCCB) January 2013 - Present
Jody Bechtold, LCSW, LLC January 2003 - Present
Pittsburgh Guitars November 2011 - Present
University of Pittsburgh 2007 - December 2010
ServiceWare 1997 - 1999
ServiceWare 1997 - 1999
Software Training Specialists Inc 1993 - 1997
Skills
Coaching, Social Services, Case Managment, Program Development, Community Outreach, Mental Health, Mental Health Counseling, Non-profits, Psychology, Psychotherapy, Adults, Public Speaking, Fundraising, influence behavorial...
Education
Duquesne University 2010 — 2011
Certificate, Professional Coach
University of Pittsburgh 2000 — 2002
MSW, Social Work
University of Pittsburgh 1987 — 1991
BA, Business and Sociology
Wellbridge Health January 2013 - Present
International Gambling Counselor Certification Board (IGCCB) January 2013 - Present
Jody Bechtold, LCSW, LLC January 2003 - Present
Pittsburgh Guitars November 2011 - Present
University of Pittsburgh 2007 - December 2010
ServiceWare 1997 - 1999
ServiceWare 1997 - 1999
Software Training Specialists Inc 1993 - 1997
Skills
Coaching, Social Services, Case Managment, Program Development, Community Outreach, Mental Health, Mental Health Counseling, Non-profits, Psychology, Psychotherapy, Adults, Public Speaking, Fundraising, influence behavorial...
Education
Duquesne University 2010 — 2011
Certificate, Professional Coach
University of Pittsburgh 2000 — 2002
MSW, Social Work
University of Pittsburgh 1987 — 1991
BA, Business and Sociology
Joe Solomon Joe Solomon's ServiceWare Experience December 1997 - August 1999
Job Senior Software Architect at UPMC
Industry Computer Software
Experience
UPMC June 2008 - Present
Solomon Consulting June 2006 - Present
TeleTracking Technologies 2007 - 2008
ServiceLink LLP March 2005 - June 2006
FreeMarkets Inc 1999 - 2005
ServiceWare December 1997 - August 1999
BioDx May 1997 - December 1997
Retail Control Systems August 1996 - December 1997
Pechan Health Center May 1995 - August 1996
Skills
Software Development, Agile Methodologies, SDLC, .NET, Microsoft SQL Server, XML, SQL, Requirements Analysis, Web Services, ASP.NET, Software Project..., SOA, C#, T-SQL, Scrum, Architecture, Databases, Enterprise Software, Database Design, JavaScript, WCF, Project Management, Systems Analysis
Education
Indiana University of Pennsylvania 1994 — 1996
BS, Management Information Systems
Community College of Allegheny County 1992 — 1996
AS, Business
UPMC June 2008 - Present
Solomon Consulting June 2006 - Present
TeleTracking Technologies 2007 - 2008
ServiceLink LLP March 2005 - June 2006
FreeMarkets Inc 1999 - 2005
ServiceWare December 1997 - August 1999
BioDx May 1997 - December 1997
Retail Control Systems August 1996 - December 1997
Pechan Health Center May 1995 - August 1996
Skills
Software Development, Agile Methodologies, SDLC, .NET, Microsoft SQL Server, XML, SQL, Requirements Analysis, Web Services, ASP.NET, Software Project..., SOA, C#, T-SQL, Scrum, Architecture, Databases, Enterprise Software, Database Design, JavaScript, WCF, Project Management, Systems Analysis
Education
Indiana University of Pennsylvania 1994 — 1996
BS, Management Information Systems
Community College of Allegheny County 1992 — 1996
AS, Business
Alan S Koch Alan S Koch's ServiceWare Experience August 1998 - September 1999
Job Enabling Software Quality
Industry Information Technology and Services
Experience
ASK Process, Inc September 1999 - Present
ASPE, Inc. September 2004 - Present
Forward Momentum January 2007 - Present
Global Knowledge 2004 - Present
Project Connections 2005 - Present
CM Crossroads 2005 - Present
Zenetex April 2012 - January 2014
Raytheon 2000 - 2002
ServiceWare August 1998 - September 1999
Software Engineering Institute 1986 - 1998
Skills
Program Management, Process Improvement, Business Analysis, Project Management, Software Project..., Change Management, Quality Assurance, Training, Leadership, PMP, CMMI-SVC, CMMI-DEV, ITIL, Integration, SDLC, Team Building, SharePoint, CMMI, Project Portfolio..., Software Documentation, Business Process..., IT Service Management, Consulting, Agile Methodologies, Requirements Analysis, IT Strategy, Scrum, Information Technology, Enterprise Architecture, Business Intelligence, IT Management, Software Development, PMO, Requirements Gathering, Visio, Business Process, Testing, Agile Project Management, Resource Management, Governance, Vendor Management, Management Consulting, Team Leadership, Project Delivery, Process Engineering, CRM, Analysis
Education
University of Dayton 1981 — 1983
MS, Management Science
Edinboro University of Pennsylvania 1972 — 1975
Bachelor of Science (BS), Mathematics and Computer Science
ASK Process, Inc September 1999 - Present
ASPE, Inc. September 2004 - Present
Forward Momentum January 2007 - Present
Global Knowledge 2004 - Present
Project Connections 2005 - Present
CM Crossroads 2005 - Present
Zenetex April 2012 - January 2014
Raytheon 2000 - 2002
ServiceWare August 1998 - September 1999
Software Engineering Institute 1986 - 1998
Skills
Program Management, Process Improvement, Business Analysis, Project Management, Software Project..., Change Management, Quality Assurance, Training, Leadership, PMP, CMMI-SVC, CMMI-DEV, ITIL, Integration, SDLC, Team Building, SharePoint, CMMI, Project Portfolio..., Software Documentation, Business Process..., IT Service Management, Consulting, Agile Methodologies, Requirements Analysis, IT Strategy, Scrum, Information Technology, Enterprise Architecture, Business Intelligence, IT Management, Software Development, PMO, Requirements Gathering, Visio, Business Process, Testing, Agile Project Management, Resource Management, Governance, Vendor Management, Management Consulting, Team Leadership, Project Delivery, Process Engineering, CRM, Analysis
Education
University of Dayton 1981 — 1983
MS, Management Science
Edinboro University of Pennsylvania 1972 — 1975
Bachelor of Science (BS), Mathematics and Computer Science
Rick Joslin's ServiceWare Experience January 2001 - July 2001
Job HDI Executive Director of Certification & Training
Industry Management Consulting
Experience
HDI 2006 - Present
IT Certification Council January 2013 - Present
ICMI September 2008 - March 2009
ThinkService, Inc, dba HDI August 2006 - February 2008
IHS Support Solutions June 2003 - August 2006
Joslin & Asssociates Inc July 2001 - August 2006
ServiceWare January 2001 - July 2001
ServiceWare January 2000 - January 2001
ServiceWare September 1996 - January 2000
Westinghouse / Eaton Cutler-Hammer 1992 - 1996
Skills
Leadership, Strategy, Knowledge Management, ITIL, IT Service Management, Service Management, Change Management, Team Leadership, Strategic Planning, Program Management, Management, Training, Customer Service, Team Building, Analysis, Process Improvement, Project Management, Call Center, Technical Support, Business Development, Integration, Budgets, Product Management, Information Technology, Help Desk Support, Call Centers, Contact Centers, Sales, Vendor Management, Service Delivery, Problem Solving, IT Management, Incident Management, Business Analysis, Consulting, Operations Management, Account Management, System Administration, Troubleshooting, Business Process..., Customer Satisfaction, Team Management, Coaching, Quality Assurance, Product Development, Customer Relations, Budgeting
Education
Indiana University of Pennsylvania 1981 — 1985
BS, Computer Science
HDI 2006 - Present
IT Certification Council January 2013 - Present
ICMI September 2008 - March 2009
ThinkService, Inc, dba HDI August 2006 - February 2008
IHS Support Solutions June 2003 - August 2006
Joslin & Asssociates Inc July 2001 - August 2006
ServiceWare January 2001 - July 2001
ServiceWare January 2000 - January 2001
ServiceWare September 1996 - January 2000
Westinghouse / Eaton Cutler-Hammer 1992 - 1996
Skills
Leadership, Strategy, Knowledge Management, ITIL, IT Service Management, Service Management, Change Management, Team Leadership, Strategic Planning, Program Management, Management, Training, Customer Service, Team Building, Analysis, Process Improvement, Project Management, Call Center, Technical Support, Business Development, Integration, Budgets, Product Management, Information Technology, Help Desk Support, Call Centers, Contact Centers, Sales, Vendor Management, Service Delivery, Problem Solving, IT Management, Incident Management, Business Analysis, Consulting, Operations Management, Account Management, System Administration, Troubleshooting, Business Process..., Customer Satisfaction, Team Management, Coaching, Quality Assurance, Product Development, Customer Relations, Budgeting
Education
Indiana University of Pennsylvania 1981 — 1985
BS, Computer Science
Bernie Alimonti Bernie Alimonti's ServiceWare Experience 1996 - 1998
Job Recruiter at Schaffer Associates, Inc.
Industry Staffing and Recruiting
Experience
Schaffer Associates, Inc. July 2014 - Present
Alimonti Consulting June 2013 - July 2014
Chalmers Center for Economic Development at Covenant College August 2005 - July 2012
Alimonti Consulting 2003 - 2005
Adventures In Missions 1999 - 2002
Xitech 1998 - 1999
ServiceWare 1996 - 1998
Digital Equipment Corporation 1978 - 1996
Skills
Program Management, Project Management, CRM, Product Management, Product Marketing, Marketing, Customer Service, New Business Development, Sales, Business Analysis, Email Marketing, Strategic Partnerships, Project Planning, Key Account Management, Consensus Building, Microsoft Office, Microsoft Excel, Newsletters, Cross-Functional Liaison, Requirements Management, Channel Sales, Indirect Sales Channels, Channel Partners, OEMs, Distributors, Value added reseller, Technical Sales..., Web Architecture, Events Coordination, Product Launch Events, Microsoft Outlook, Microsoft Word, Adobe Dreamweaver, Google Adwords, Internet, Constant Contact, Inside Sales, Recruiting, Salesforce.com, Nonprofits, Higher Education, Missions, Mission Operations, Web Design, Web Analytics, Web Content Management, Internet Recruiting
Education
University of Pittsburgh 1974 — 1978
Bachelor of Science (BS), Computer Science
Schaffer Associates, Inc. July 2014 - Present
Alimonti Consulting June 2013 - July 2014
Chalmers Center for Economic Development at Covenant College August 2005 - July 2012
Alimonti Consulting 2003 - 2005
Adventures In Missions 1999 - 2002
Xitech 1998 - 1999
ServiceWare 1996 - 1998
Digital Equipment Corporation 1978 - 1996
Skills
Program Management, Project Management, CRM, Product Management, Product Marketing, Marketing, Customer Service, New Business Development, Sales, Business Analysis, Email Marketing, Strategic Partnerships, Project Planning, Key Account Management, Consensus Building, Microsoft Office, Microsoft Excel, Newsletters, Cross-Functional Liaison, Requirements Management, Channel Sales, Indirect Sales Channels, Channel Partners, OEMs, Distributors, Value added reseller, Technical Sales..., Web Architecture, Events Coordination, Product Launch Events, Microsoft Outlook, Microsoft Word, Adobe Dreamweaver, Google Adwords, Internet, Constant Contact, Inside Sales, Recruiting, Salesforce.com, Nonprofits, Higher Education, Missions, Mission Operations, Web Design, Web Analytics, Web Content Management, Internet Recruiting
Education
University of Pittsburgh 1974 — 1978
Bachelor of Science (BS), Computer Science
Lise Granelli's ServiceWare Experience 2000 - 2001
Job :
Industry Health, Wellness and Fitness
Experience
Zaplet 2002 - 2002
ServiceWare 2000 - 2001
Verity Software Inc. 1998 - 2000
Index Technology 1988 - 1991
Skills
Direct Sales, Entrepreneurship, Small Business, Strategic Planning, Negotiation, Sales, Marketing, Social Networking, Team Building, Selling, Public Speaking, Customer Service, Lead Generation, Investment Properties, Team Leadership, Business Planning, New Business Development, Strategy, Project Management, Business Strategy, Business Development, Digital Media, Online Marketing, Start-ups, Social Media, Strategic Partnerships
Education
University of Massachusetts Lowell
Bachelor, Business Administration
Zaplet 2002 - 2002
ServiceWare 2000 - 2001
Verity Software Inc. 1998 - 2000
Index Technology 1988 - 1991
Skills
Direct Sales, Entrepreneurship, Small Business, Strategic Planning, Negotiation, Sales, Marketing, Social Networking, Team Building, Selling, Public Speaking, Customer Service, Lead Generation, Investment Properties, Team Leadership, Business Planning, New Business Development, Strategy, Project Management, Business Strategy, Business Development, Digital Media, Online Marketing, Start-ups, Social Media, Strategic Partnerships
Education
University of Massachusetts Lowell
Bachelor, Business Administration
Suzy Teele Suzy Teele's ServiceWare Experience April 1996 - May 1999
Job Interim Executive | Growth Strategist | Marketing Guru
Industry Management Consulting
Experience
Aceda January 2015 - Present
SnapRetail September 2011 - November 2014
Matrix Solutions March 2009 - December 2010
Aceda June 1999 - February 2009
Product Strategy Network 2004 - 2008
ServiceWare April 1996 - May 1999
Legent Corporation (now Computer Associates) November 1987 - August 1995
Mellon Bank July 1982 - October 1987
Skills
Product Management, Marketing Strategy, Management, Operational Planning, Strategic Planning, Global Business..., Sales Management, Channel Management, Retail Marketing, Leadership, Mergers and Acquisitions, Fundraising, Human Resources, Software, Technology, Mentoring, Advisory Boards, Start-ups, Strategy, Mergers, Channel Partners, Business Development, Product Marketing, Entrepreneurship, Business Strategy, Project Management, CRM, Social Media, Executive Management, Marketing Communications, Management Consulting, Mergers & Acquisitions, Marketing, Sales, Retail, Team Building, Leadership Development, Training, Public Relations, mergers and acquisitions, Sales Operations, Lead Generation, E-commerce, Program Management, SaaS, Competitive Analysis, New Business Development, Online Marketing, Consulting
Education
Indiana University of Pennsylvania 1978 — 1982
BA, Business; Major in Information Sciences; Minor in Accounting
Valley High School 1975 — 1978
High School Graduate with Honors
Aceda January 2015 - Present
SnapRetail September 2011 - November 2014
Matrix Solutions March 2009 - December 2010
Aceda June 1999 - February 2009
Product Strategy Network 2004 - 2008
ServiceWare April 1996 - May 1999
Legent Corporation (now Computer Associates) November 1987 - August 1995
Mellon Bank July 1982 - October 1987
Skills
Product Management, Marketing Strategy, Management, Operational Planning, Strategic Planning, Global Business..., Sales Management, Channel Management, Retail Marketing, Leadership, Mergers and Acquisitions, Fundraising, Human Resources, Software, Technology, Mentoring, Advisory Boards, Start-ups, Strategy, Mergers, Channel Partners, Business Development, Product Marketing, Entrepreneurship, Business Strategy, Project Management, CRM, Social Media, Executive Management, Marketing Communications, Management Consulting, Mergers & Acquisitions, Marketing, Sales, Retail, Team Building, Leadership Development, Training, Public Relations, mergers and acquisitions, Sales Operations, Lead Generation, E-commerce, Program Management, SaaS, Competitive Analysis, New Business Development, Online Marketing, Consulting
Education
Indiana University of Pennsylvania 1978 — 1982
BA, Business; Major in Information Sciences; Minor in Accounting
Valley High School 1975 — 1978
High School Graduate with Honors
Chris McMahon Chris McMahon's ServiceWare Experience March 2000 - March 2001
Job Senior Editor Insurance Networking News
Industry Media Production
Experience
SourceMedia April 2012 - Present
Chris McMahon, MSJ March 2009 - Present
Summit Business Media February 2005 - March 2009
Medill School of Journalism January 2004 - December 2004
Chicago Public Radio October 2002 - January 2004
Aspect Communications April 2001 - August 2002
ServiceWare March 2000 - March 2001
ShowCase Corporation August 1998 - March 2000
Marketing Information Systems June 1994 - January 1998
Skills
InCopy, iProduction, Sailthru, Editorial, Journalism, Blogging, Magazines, Storytelling, Vintage Guitars, Editing, Copy Editing, Newspapers, Newsletters, Rock, Publishing, Online Journalism, Press Releases, Web Content, Musical Instruments, Copywriting, Business Journalism, Creative Writing, Multimedia, Fact-checking, Camera, Headline Writing, AP Style, Proofreading, Rock Music, Alternative Rock, Broadcast, Books, Content Development, Content Strategy, News Writing, Breaking News, New Media, Publicity, Freelance Writing, Ghostwriting, Digital Media, Marketing Copy, Content Management, Online Publishing, Interviews, Web Content Management, Investigative Reporting, Feature Articles, Publications, Social Media
Education
Northwestern University 2004 — 2005
Masters of Science, online and business journalism
Michigan State University 1985 — 1989
BA, English
SourceMedia April 2012 - Present
Chris McMahon, MSJ March 2009 - Present
Summit Business Media February 2005 - March 2009
Medill School of Journalism January 2004 - December 2004
Chicago Public Radio October 2002 - January 2004
Aspect Communications April 2001 - August 2002
ServiceWare March 2000 - March 2001
ShowCase Corporation August 1998 - March 2000
Marketing Information Systems June 1994 - January 1998
Skills
InCopy, iProduction, Sailthru, Editorial, Journalism, Blogging, Magazines, Storytelling, Vintage Guitars, Editing, Copy Editing, Newspapers, Newsletters, Rock, Publishing, Online Journalism, Press Releases, Web Content, Musical Instruments, Copywriting, Business Journalism, Creative Writing, Multimedia, Fact-checking, Camera, Headline Writing, AP Style, Proofreading, Rock Music, Alternative Rock, Broadcast, Books, Content Development, Content Strategy, News Writing, Breaking News, New Media, Publicity, Freelance Writing, Ghostwriting, Digital Media, Marketing Copy, Content Management, Online Publishing, Interviews, Web Content Management, Investigative Reporting, Feature Articles, Publications, Social Media
Education
Northwestern University 2004 — 2005
Masters of Science, online and business journalism
Michigan State University 1985 — 1989
BA, English
Andrea Sardone's ServiceWare Experience May 1999 - March 2001
Job Director of Marketing at Colonial Williamsburg
Industry Hospitality
Experience
Colonial Williamsburg Foundation August 2015 - Present
Raymond A. Mason School of Business April 2010 - August 2015
The Mason School of Business at The College of William & Mary March 2006 - May 2010
The Mason School of Business at the College of William and Mary October 2005 - April 2006
Joseph M. Katz Graduate School of Business University of Pittsburgh February 2003 - September 2005
Laurel Networks April 2001 - January 2003
ServiceWare May 1999 - March 2001
Chatham College January 1998 - May 1999
Carnegie Library March 1995 - January 1998
Advocate-Messenger August 1989 - January 1992
Skills
Social Media, Editing, Marketing Communications, Strategy, Marketing Strategy, Strategic Communications, Social Media Marketing, Public Relations, Project Management, Marketing, Management, Market Research, Fundraising, Social Networking, Marketing Research, Public Speaking, Leadership
Education
University of Kentucky
M.S., Information Science/Studies
University of Kentucky
B.A, English
Colonial Williamsburg Foundation August 2015 - Present
Raymond A. Mason School of Business April 2010 - August 2015
The Mason School of Business at The College of William & Mary March 2006 - May 2010
The Mason School of Business at the College of William and Mary October 2005 - April 2006
Joseph M. Katz Graduate School of Business University of Pittsburgh February 2003 - September 2005
Laurel Networks April 2001 - January 2003
ServiceWare May 1999 - March 2001
Chatham College January 1998 - May 1999
Carnegie Library March 1995 - January 1998
Advocate-Messenger August 1989 - January 1992
Skills
Social Media, Editing, Marketing Communications, Strategy, Marketing Strategy, Strategic Communications, Social Media Marketing, Public Relations, Project Management, Marketing, Management, Market Research, Fundraising, Social Networking, Marketing Research, Public Speaking, Leadership
Education
University of Kentucky
M.S., Information Science/Studies
University of Kentucky
B.A, English
Glenn Leidy Glenn Leidy's ServiceWare Experience November 1999 - June 2000
Job Senior Developer/Architect at Drivewealth
Industry Financial Services
Experience
DriveWealth December 2013 - Present
Dovetail August 2012 - November 2013
ICAP September 2010 - July 2012
MarketFactory September 2007 - August 2010
Right Reason Technologies June 2003 - August 2007
TradingScreen October 2002 - May 2003
Gain Capital June 2000 - July 2002
ServiceWare November 1999 - June 2000
Merrill Lynch February 1997 - October 1999
Prudential Insurance September 1996 - December 1996
Skills
Trading Systems, Core Java, Java, JMS, Low Latency, Multithreading, Eclipse, Unix, Servlets, Market Data, Unix Shell Scripting, Software Design, Linux, Software Development, Distributed Systems, Solaris, System Architecture, Object Oriented Design, XML, SQL, Tomcat, Design Patterns
Education
East Stroudsburg University of Pennsylvania 1984 — 1988
Bachelor of Science (BS), Computer Science
DriveWealth December 2013 - Present
Dovetail August 2012 - November 2013
ICAP September 2010 - July 2012
MarketFactory September 2007 - August 2010
Right Reason Technologies June 2003 - August 2007
TradingScreen October 2002 - May 2003
Gain Capital June 2000 - July 2002
ServiceWare November 1999 - June 2000
Merrill Lynch February 1997 - October 1999
Prudential Insurance September 1996 - December 1996
Skills
Trading Systems, Core Java, Java, JMS, Low Latency, Multithreading, Eclipse, Unix, Servlets, Market Data, Unix Shell Scripting, Software Design, Linux, Software Development, Distributed Systems, Solaris, System Architecture, Object Oriented Design, XML, SQL, Tomcat, Design Patterns
Education
East Stroudsburg University of Pennsylvania 1984 — 1988
Bachelor of Science (BS), Computer Science
Anandakumar Kesavan Anandakumar Kesavan's ServiceWare Experience March 1998 - March 2003
Job Vice President Applications Development Manager
Industry Financial Services
Experience
JP Morgan Chase April 2003 - Present
ServiceWare March 1998 - March 2003
Ampersand Corporation 1996 - 1998
Skills
XML, Project Management, SDLC, Data Modeling, Release Management, Microsoft SQL Server, Web Services, PL/SQL, Software Development, .NET, Java, C#, Business Analysis, Requirements Analysis, Oracle RAC, Oracle SQL, Business Objects, Agile Methodologies, Agile Project Management, Scrum, Web Development, SQL Tuning, Software Project..., Architecture, Enterprise Software, Enterprise Architecture, Web Applications, SOA, Architectures, Basel II, Derivatives, Python, Oracle, Data Warehousing, Unix, Solution Architecture, Weblogic, Database Design, WebLogic, Management, SQL, Integration, Risk Management, Vendor Management, CRM
Education
Bangalore University
JP Morgan Chase April 2003 - Present
ServiceWare March 1998 - March 2003
Ampersand Corporation 1996 - 1998
Skills
XML, Project Management, SDLC, Data Modeling, Release Management, Microsoft SQL Server, Web Services, PL/SQL, Software Development, .NET, Java, C#, Business Analysis, Requirements Analysis, Oracle RAC, Oracle SQL, Business Objects, Agile Methodologies, Agile Project Management, Scrum, Web Development, SQL Tuning, Software Project..., Architecture, Enterprise Software, Enterprise Architecture, Web Applications, SOA, Architectures, Basel II, Derivatives, Python, Oracle, Data Warehousing, Unix, Solution Architecture, Weblogic, Database Design, WebLogic, Management, SQL, Integration, Risk Management, Vendor Management, CRM
Education
Bangalore University
Roselyn Kline's ServiceWare Experience 1999 - 2000
Job Leader of Global Training at Honeywell Sensing & Productivity Solutions
Industry E-Learning
Experience
Honeywell Sensing & Productivity Solutions May 2015 - Present
Honeywell Scanning & Mobility April 2014 - May 2015
Vocollect by Honeywell August 2013 - April 2014
Vocollect September 2010 - August 2013
Vocollect, Inc. October 2008 - September 2010
ServiceWare 1999 - 2000
ServiceWare Technologies, Inc. 1997 - 2000
Education
Indiana University Bloomington 1988 — 1992
BA
Honeywell Sensing & Productivity Solutions May 2015 - Present
Honeywell Scanning & Mobility April 2014 - May 2015
Vocollect by Honeywell August 2013 - April 2014
Vocollect September 2010 - August 2013
Vocollect, Inc. October 2008 - September 2010
ServiceWare 1999 - 2000
ServiceWare Technologies, Inc. 1997 - 2000
Education
Indiana University Bloomington 1988 — 1992
BA
Janice ODonnell Janice ODonnell's ServiceWare Experience October 1996 - July 2000
Job Quality Engineer at General Dynamics C4 Systems
Industry Defense & Space
Experience
General Dynamics C4 Systems August 2001 - Present
General Dynamics C4 2000 - Present
Serviceware October 1996 - July 2000
esgear June 1998 - June 1999
Skills
Text Editing, Testing collaborative..., RQM, Bugzilla, Requirements Analysis, Software Quality..., System Testing, Test Cases, Test Planning, Test Automation, Integration, CMMI, System Architecture, Management, Software Development, Agile Methodologies, Process Improvement, Program Management, Software Design, Object Oriented Design, Software Project...
Education
University of Pittsburgh 1982 — 1993
MA, PhD, Speech Communication and Rhetoric
Penn State University 1978 — 1982
Bachelor of Arts (BA), Communication, General
General Dynamics C4 Systems August 2001 - Present
General Dynamics C4 2000 - Present
Serviceware October 1996 - July 2000
esgear June 1998 - June 1999
Skills
Text Editing, Testing collaborative..., RQM, Bugzilla, Requirements Analysis, Software Quality..., System Testing, Test Cases, Test Planning, Test Automation, Integration, CMMI, System Architecture, Management, Software Development, Agile Methodologies, Process Improvement, Program Management, Software Design, Object Oriented Design, Software Project...
Education
University of Pittsburgh 1982 — 1993
MA, PhD, Speech Communication and Rhetoric
Penn State University 1978 — 1982
Bachelor of Arts (BA), Communication, General
Iris DeCastro, PMP Iris DeCastro, PMP's ServiceWare Experience 1996 - 2002
Job Practice Leader at Spok (formerly USA Mobility Wireless and Amcom Software)
Industry Information Technology and Services
Experience
Spok (formerly USA Mobility Wireless and Amcom Software) September 2014 - Present
Spok August 2013 - September 2014
Philips (Formerly Emergin) October 2007 - October 2012
First NLC April 2005 - September 2007
VirtualBank 2002 - 2005
ServiceWare 1996 - 2002
Skills
Business Analysis, Process Improvement, Data Mining, Integration, Business Intelligence, Software Documentation, Visio, Project Management, SharePoint, SDLC, Vendor Management, Vendor Relationships, Cross-functional Team..., Virtual Teams, Negotiation, Conflict Management, Strategic Planning, Software Project..., Program Management, Team Leadership, Software Development, PMO, MS Project, Requirements Gathering, Leadership, Microsoft SQL Server, ITIL, Team Building, Telecommunications, Enterprise Software, Resource Management, IT Strategy, Disaster Recovery, SQL, Change Management, Budgets, Information Technology, Requirements Analysis, Risk Management, Project Portfolio..., Strategy, Agile Methodologies, CRM, ERP, Data Center, PMP, Access, Banking, Agile Project Management, Management
Education
Delaware Valley College
Temple University
Spok (formerly USA Mobility Wireless and Amcom Software) September 2014 - Present
Spok August 2013 - September 2014
Philips (Formerly Emergin) October 2007 - October 2012
First NLC April 2005 - September 2007
VirtualBank 2002 - 2005
ServiceWare 1996 - 2002
Skills
Business Analysis, Process Improvement, Data Mining, Integration, Business Intelligence, Software Documentation, Visio, Project Management, SharePoint, SDLC, Vendor Management, Vendor Relationships, Cross-functional Team..., Virtual Teams, Negotiation, Conflict Management, Strategic Planning, Software Project..., Program Management, Team Leadership, Software Development, PMO, MS Project, Requirements Gathering, Leadership, Microsoft SQL Server, ITIL, Team Building, Telecommunications, Enterprise Software, Resource Management, IT Strategy, Disaster Recovery, SQL, Change Management, Budgets, Information Technology, Requirements Analysis, Risk Management, Project Portfolio..., Strategy, Agile Methodologies, CRM, ERP, Data Center, PMP, Access, Banking, Agile Project Management, Management
Education
Delaware Valley College
Temple University
Chuck Rudisill's ServiceWare Experience December 2000 - June 2002
Job Account Executive at ResQsoft Inc.
Industry Information Technology and Services
Experience
ResQSoft Inc. March 2015 - Present
Ciber May 2014 - January 2015
Globant January 2011 - April 2014
Rudi Enterprises, LLC October 2009 - March 2011
Zensar Technologies December 2007 - October 2008
EPAM Systems July 2002 - June 2003
Serviceware December 2000 - June 2002
igate Corporation 1994 - 1999
Titan Systems, Inc. 1986 - 1994
Skills
Mergers, Offshore, Investment Banking, Equities, IPO, Outsourcing, Corporate Development, Negotiation, Poetry, Hunting, Camping, Fishing, Corporate Finance, Capital Markets, Due Diligence, Hiking, Valuation, Securities, Financial Modeling, Portfolio Management, Strategic Planning, Business Development, Sales, Business Strategy, Professional Services, Enterprise Software, New Business Development, Account Management, Solution Selling, Salesforce.com, Marketing Strategy, Contract Negotiation, Marketing, ERP, Strategic Partnerships, Team Leadership, Sales Management, Management, Program Management, Lead Generation, Mergers & Acquisitions, Executive Management, Strategy, Business Alliances, Business Intelligence, Sales Operations, Networking, IT Service Management, Leadership, Budgets
Education
Shenandoah University 1983 — 1985
BS Bus Admin, Business, marketing
Potomac State of WVU 1981 — 1983
AD Ag., Agriculture, general
ResQSoft Inc. March 2015 - Present
Ciber May 2014 - January 2015
Globant January 2011 - April 2014
Rudi Enterprises, LLC October 2009 - March 2011
Zensar Technologies December 2007 - October 2008
EPAM Systems July 2002 - June 2003
Serviceware December 2000 - June 2002
igate Corporation 1994 - 1999
Titan Systems, Inc. 1986 - 1994
Skills
Mergers, Offshore, Investment Banking, Equities, IPO, Outsourcing, Corporate Development, Negotiation, Poetry, Hunting, Camping, Fishing, Corporate Finance, Capital Markets, Due Diligence, Hiking, Valuation, Securities, Financial Modeling, Portfolio Management, Strategic Planning, Business Development, Sales, Business Strategy, Professional Services, Enterprise Software, New Business Development, Account Management, Solution Selling, Salesforce.com, Marketing Strategy, Contract Negotiation, Marketing, ERP, Strategic Partnerships, Team Leadership, Sales Management, Management, Program Management, Lead Generation, Mergers & Acquisitions, Executive Management, Strategy, Business Alliances, Business Intelligence, Sales Operations, Networking, IT Service Management, Leadership, Budgets
Education
Shenandoah University 1983 — 1985
BS Bus Admin, Business, marketing
Potomac State of WVU 1981 — 1983
AD Ag., Agriculture, general
Bill Mueller Bill Mueller's ServiceWare Experience 1994 - 2000
Job Chief Operating Officer and CFO at fi360
Industry Financial Services
Experience
fi360 December 2014 - Present
fi360 April 2014 - December 2014
Renda Broadcasting 2003 - 2014
Entigo 2000 - 2003
ServiceWare 1994 - 2000
GeoSonics 1992 - 1994
Shady Side Academy 1990 - 1992
Education
University of Pennsylvania - The Wharton School 2007 — 2009
MBA
University of Notre Dame 1985 — 1989
Bachelor of Science (BS), Biology, General
fi360 December 2014 - Present
fi360 April 2014 - December 2014
Renda Broadcasting 2003 - 2014
Entigo 2000 - 2003
ServiceWare 1994 - 2000
GeoSonics 1992 - 1994
Shady Side Academy 1990 - 1992
Education
University of Pennsylvania - The Wharton School 2007 — 2009
MBA
University of Notre Dame 1985 — 1989
Bachelor of Science (BS), Biology, General
Heather Haley Heather Haley's ServiceWare Experience January 1999 - September 1999
Job Account Manager at Development Dimensions International
Industry Human Resources
Experience
Development Dimensions International September 2010 - Present
Development Dimensions International June 2006 - April 2011
Development Dimensions International November 1999 - August 2006
InVenture Group 1993 - 2002
ServiceWare January 1999 - September 1999
Skills
Healthcare, Competitive Analysis, Leadership, Strategy, Performance Management, Leadership Development, Business Development, New Business Development, Talent Management, Management Consulting, Human Resources, Organizational..., Change Management, Employee Relations, Customer Service, Succession Planning, Training, Talent Acquisition, Account Management, Employee Engagement, Recruiting, Project Management, Strategic Planning, Personal Development, Sales, Marketing, Performance Improvement, Management, Selling
Education
University of Pittsburgh 1991 — 1992
MBA, Marketing
Kent State University 1985 — 1989
BS, Advertising
Development Dimensions International September 2010 - Present
Development Dimensions International June 2006 - April 2011
Development Dimensions International November 1999 - August 2006
InVenture Group 1993 - 2002
ServiceWare January 1999 - September 1999
Skills
Healthcare, Competitive Analysis, Leadership, Strategy, Performance Management, Leadership Development, Business Development, New Business Development, Talent Management, Management Consulting, Human Resources, Organizational..., Change Management, Employee Relations, Customer Service, Succession Planning, Training, Talent Acquisition, Account Management, Employee Engagement, Recruiting, Project Management, Strategic Planning, Personal Development, Sales, Marketing, Performance Improvement, Management, Selling
Education
University of Pittsburgh 1991 — 1992
MBA, Marketing
Kent State University 1985 — 1989
BS, Advertising
Jon Lieberman's ServiceWare Experience 2004 - 2005
Job Enterprise Software Sales at IBM
Industry Computer Software
Experience
IBM January 2011 - Present
Collexis / Elsevier August 2006 - January 2011
Convera 2001 - 2006
ServiceWare 2004 - 2005
Skills
Enterprise Software, Selling, Solution Selling, SaaS, Go-to-market Strategy, Knowledge Management, Professional Services, Management, Software Development, Enterprise Content..., Enterprise Architecture, Account Management, Sales Enablement, Cloud Computing, New Business Development, Big Data, Government, Channel Partners, Direct Sales, Strategy, Sales, Product Marketing, Entrepreneurship, DoD, Product Management, Enterprise Search, Business Alliances, Data Warehousing, IT Strategy, Leadership, Master Data Management, Strategic Partnerships, Program Management, CRM, Integration, Software Industry, Business Intelligence, Data Center, Business Development, Managed Services, Virtualization, Strategic Planning, Negotiation, Business Analysis, Information Management, Pre-sales, Demand Generation, Sales Process, Lead Generation
Education
University of Maryland University College 1998 — 2000
M.S.
Cornell University 1971 — 1976
B.S.
IBM January 2011 - Present
Collexis / Elsevier August 2006 - January 2011
Convera 2001 - 2006
ServiceWare 2004 - 2005
Skills
Enterprise Software, Selling, Solution Selling, SaaS, Go-to-market Strategy, Knowledge Management, Professional Services, Management, Software Development, Enterprise Content..., Enterprise Architecture, Account Management, Sales Enablement, Cloud Computing, New Business Development, Big Data, Government, Channel Partners, Direct Sales, Strategy, Sales, Product Marketing, Entrepreneurship, DoD, Product Management, Enterprise Search, Business Alliances, Data Warehousing, IT Strategy, Leadership, Master Data Management, Strategic Partnerships, Program Management, CRM, Integration, Software Industry, Business Intelligence, Data Center, Business Development, Managed Services, Virtualization, Strategic Planning, Negotiation, Business Analysis, Information Management, Pre-sales, Demand Generation, Sales Process, Lead Generation
Education
University of Maryland University College 1998 — 2000
M.S.
Cornell University 1971 — 1976
B.S.
Michael Aimino's ServiceWare Experience July 1998 - May 2001
Job Technical Writer at Grant Street Group
Industry Computer Software
Experience
Grant Street Group February 2015 - Present
Armstrong County Non-Profit Housing Corporation March 2014 - Present
Grant Street Group September 2008 - February 2015
MTech Communications August 1995 - April 2009
cyberThink Inc June 2007 - August 2008
Ciber January 2007 - May 2007
ECI Telecom, DND August 2004 - January 2007
FreeMarkets, Inc. May 2002 - January 2004
RightAnswers August 2001 - April 2002
ServiceWare July 1998 - May 2001
Skills
Technical Writing, Software Documentation, Manuals, Training, Editing, Online Help, XML, Content Management, Technical Communication, Technical Documentation, Analysis, SDLC, FrameMaker, DITA, HTML, Visio, SnagIt, Project Management, Management, Knowledge Management, Project Planning, Enterprise Software, Illustrator, Adobe Acrobat
Education
Saint Vincent Seminary 2011 — 2014
Master's Degree
Seton Hill University 2008 — 2011
Certificate
Indiana University of Pennsylvania 1984 — 1989
BA
Grant Street Group February 2015 - Present
Armstrong County Non-Profit Housing Corporation March 2014 - Present
Grant Street Group September 2008 - February 2015
MTech Communications August 1995 - April 2009
cyberThink Inc June 2007 - August 2008
Ciber January 2007 - May 2007
ECI Telecom, DND August 2004 - January 2007
FreeMarkets, Inc. May 2002 - January 2004
RightAnswers August 2001 - April 2002
ServiceWare July 1998 - May 2001
Skills
Technical Writing, Software Documentation, Manuals, Training, Editing, Online Help, XML, Content Management, Technical Communication, Technical Documentation, Analysis, SDLC, FrameMaker, DITA, HTML, Visio, SnagIt, Project Management, Management, Knowledge Management, Project Planning, Enterprise Software, Illustrator, Adobe Acrobat
Education
Saint Vincent Seminary 2011 — 2014
Master's Degree
Seton Hill University 2008 — 2011
Certificate
Indiana University of Pennsylvania 1984 — 1989
BA
Eric Steadle's ServiceWare Experience 1996 - 1998
Job Support Account Manager NetApp
Industry Computer & Network Security
Experience
Network Appliance March 2001 - Present
Future Perfect March 2011 - Present
Steadwood Forest Products July 2003 - Present
MediaSite 2001 - 2002
Mediasite (Now Sonic Foundry) 1998 - 1999
Serviceware 1996 - 1998
Cellomics 1993 - 1997
Westinghouse June 1990 - October 1994
Skills
Technical Communication, Storage, Unix, Cloud Computing, Technical Writing, Linux, NetApp, Product Management, Storage Area Networks, SaaS, Enterprise Software, Perl, Technical Leadership, NFS, Operating Systems, Software Documentation, Solaris, VMware, Software Development, Servers, Troubleshooting, NAS, Hardware, Security
Education
University of Pittsburgh 1992 — 1994
The Pennsylvania State University 1986 — 1990
BS
Network Appliance March 2001 - Present
Future Perfect March 2011 - Present
Steadwood Forest Products July 2003 - Present
MediaSite 2001 - 2002
Mediasite (Now Sonic Foundry) 1998 - 1999
Serviceware 1996 - 1998
Cellomics 1993 - 1997
Westinghouse June 1990 - October 1994
Skills
Technical Communication, Storage, Unix, Cloud Computing, Technical Writing, Linux, NetApp, Product Management, Storage Area Networks, SaaS, Enterprise Software, Perl, Technical Leadership, NFS, Operating Systems, Software Documentation, Solaris, VMware, Software Development, Servers, Troubleshooting, NAS, Hardware, Security
Education
University of Pittsburgh 1992 — 1994
The Pennsylvania State University 1986 — 1990
BS
Rich Wheelwright's ServiceWare Experience 1999 - 2001
Job
Industry Hospital & Health Care
Experience
SMS Data Products July 2010 - Present
Dover Business College August 2009 - April 2013
Subsystem Technologies, Inc. July 2008 - July 2010
Magellan Health Services October 2004 - July 2008
CompUSA August 2003 - February 2007
ServiceWare 1999 - 2001
CompUSA March 1999 - February 2000
Skills
Windows Server, Windows 7, Security, Networking, Technical Support, Microsoft Certified..., Security+, Information Technology, Training, Troubleshooting, Network Security, System Administration, Disaster Recovery, Server Administration, CCNA, Network+, MCSE 2003, A+, Active Directory, Network Administration, Computer Hardware, VPN, XP, Firewalls, Data Center, Information Security..., A+ Certified, Information Security, Information Assurance, SharePoint, Remote Desktop, Routers, Operating Systems, Virtualization, DNS, Servers, Visio, Computer Security, Cisco Technologies, Switches, Microsoft Exchange, Security Clearance, Microsoft Technologies, VMware, CompTIA A+, CompTIA Security+
Education
Keller Graduate School of Management of DeVry University 2008 — 2012
Masters, Networking and Communcations Management
DeVry University 2006 — 2007
B.S., Technical Management
County College of Morris 1995 — 2003
A.A, Music
County College of Morris 2002 — 2002
Certificate, Routing
Morris Hills High School 1991 — 1995
High School Diploma
SMS Data Products July 2010 - Present
Dover Business College August 2009 - April 2013
Subsystem Technologies, Inc. July 2008 - July 2010
Magellan Health Services October 2004 - July 2008
CompUSA August 2003 - February 2007
ServiceWare 1999 - 2001
CompUSA March 1999 - February 2000
Skills
Windows Server, Windows 7, Security, Networking, Technical Support, Microsoft Certified..., Security+, Information Technology, Training, Troubleshooting, Network Security, System Administration, Disaster Recovery, Server Administration, CCNA, Network+, MCSE 2003, A+, Active Directory, Network Administration, Computer Hardware, VPN, XP, Firewalls, Data Center, Information Security..., A+ Certified, Information Security, Information Assurance, SharePoint, Remote Desktop, Routers, Operating Systems, Virtualization, DNS, Servers, Visio, Computer Security, Cisco Technologies, Switches, Microsoft Exchange, Security Clearance, Microsoft Technologies, VMware, CompTIA A+, CompTIA Security+
Education
Keller Graduate School of Management of DeVry University 2008 — 2012
Masters, Networking and Communcations Management
DeVry University 2006 — 2007
B.S., Technical Management
County College of Morris 1995 — 2003
A.A, Music
County College of Morris 2002 — 2002
Certificate, Routing
Morris Hills High School 1991 — 1995
High School Diploma
Jeff Minchin's ServiceWare Experience 1997 - 2001
Job Senior Client Support Manager at Novo Nordisk
Industry Pharmaceuticals
Experience
Novo Nordisk, Inc. October 2014 - Present
Novo Nordisk February 2002 - September 2014
ServiceWare 1997 - 2001
Dendrite 1988 - 1996
Skills
Computer System..., Quality Assurance, Business Analysis, Validation, Managed Care, Pharmaceutical Industry, Process Improvement, Vendor Management, 21 CFR Part 11, Leadership, Management, Project Portfolio..., CRM, Cross-functional Team..., ITIL, IT Management, GxP, Strategy, Account Management, Software Documentation, Outsourcing, IT Strategy
Education
Richard Stockton College of New Jersey 1979 — 1983
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Novo Nordisk, Inc. October 2014 - Present
Novo Nordisk February 2002 - September 2014
ServiceWare 1997 - 2001
Dendrite 1988 - 1996
Skills
Computer System..., Quality Assurance, Business Analysis, Validation, Managed Care, Pharmaceutical Industry, Process Improvement, Vendor Management, 21 CFR Part 11, Leadership, Management, Project Portfolio..., CRM, Cross-functional Team..., ITIL, IT Management, GxP, Strategy, Account Management, Software Documentation, Outsourcing, IT Strategy
Education
Richard Stockton College of New Jersey 1979 — 1983
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Scott Schwartzman's ServiceWare Experience 2001 - 2005
Job Global Vice President, Strategic Customers at SAP
Industry Computer Software
Experience
SAP November 2013 - Present
SAP October 2011 - October 2013
SAP May 2007 - October 2011
EPAM Systems January 2005 - April 2007
ServiceWare 2001 - 2005
Firepond 1998 - 2001
SAP 1994 - 1998
Skills
Professional Services, Enterprise Software, SaaS, Cloud Computing, Solution Selling, ERP, Product Management, Business Process, Sales Enablement, Salesforce.com, Integration, Program Management, Business Analysis, Cross-functional Team..., Business Intelligence, Go-to-market Strategy, Pre-sales, CRM
Education
Syracuse University 1980 — 1984
BS, Business
SAP November 2013 - Present
SAP October 2011 - October 2013
SAP May 2007 - October 2011
EPAM Systems January 2005 - April 2007
ServiceWare 2001 - 2005
Firepond 1998 - 2001
SAP 1994 - 1998
Skills
Professional Services, Enterprise Software, SaaS, Cloud Computing, Solution Selling, ERP, Product Management, Business Process, Sales Enablement, Salesforce.com, Integration, Program Management, Business Analysis, Cross-functional Team..., Business Intelligence, Go-to-market Strategy, Pre-sales, CRM
Education
Syracuse University 1980 — 1984
BS, Business
Maria Calamaro's ServiceWare Experience 1999 - 2001
Job Director, EHR Services at Healthcare Administrative Partners
Industry Information Technology and Services
Experience
Healthcare Administrative Partners February 2010 - Present
Siemens Healthcare 2002 - 2009
ServiceWare 1999 - 2001
Skills
Healthcare Information..., Strategic Planning, Healthcare, Product Management, Cross-functional Team..., Change Management, EHR, Integration, IT Strategy, Program Management, Strategy, CRM, Leadership, SDLC, Management, Agile Methodologies, Training, Product Launch, Business Planning, Sales, Process Improvement, Enterprise Software
Education
Gettysburg College
BA, Business Management; English Minor
Healthcare Administrative Partners February 2010 - Present
Siemens Healthcare 2002 - 2009
ServiceWare 1999 - 2001
Skills
Healthcare Information..., Strategic Planning, Healthcare, Product Management, Cross-functional Team..., Change Management, EHR, Integration, IT Strategy, Program Management, Strategy, CRM, Leadership, SDLC, Management, Agile Methodologies, Training, Product Launch, Business Planning, Sales, Process Improvement, Enterprise Software
Education
Gettysburg College
BA, Business Management; English Minor
Matt Sevin's ServiceWare Experience July 1995 - November 1996
Job Experienced CTO, CKO, Executive Entrepreneur
Industry Computer Software
Experience
Oracle 2009 - Present
Haley Limited November 2007 - December 2008
Haley Systems January 2005 - November 2007
Haley Systems March 2000 - January 2005
Tela Interactive Inc. November 1996 - February 2000
Serviceware July 1995 - November 1996
Respironics May 1988 - July 1995
Skills
Business Intelligence, Program Management, Problem Solving, Business Strategy, Enterprise Software, Knowledge Management, Knowledge Engineering, Business Rules, Executive Management, Strategic Leadership, Automated Reasoning, Entrepreneurship, Management, Entrepreneur, Business Management, Rules Engines, Strategic Thinking, Decision Management, Strategic Consulting, Acquisition Integration, Strategic Partnerships, IT Strategy, Professional Services, Software Development, Business Process, Requirements Analysis, Business Process..., SDLC, Enterprise Architecture, Integration, Cloud Computing
Education
Carnegie Mellon University 1984 — 1988
BS, Applied Mathematics - Computer Science
Carnegie Mellon University 1984 — 1988
BS, Industrial Management
Oracle 2009 - Present
Haley Limited November 2007 - December 2008
Haley Systems January 2005 - November 2007
Haley Systems March 2000 - January 2005
Tela Interactive Inc. November 1996 - February 2000
Serviceware July 1995 - November 1996
Respironics May 1988 - July 1995
Skills
Business Intelligence, Program Management, Problem Solving, Business Strategy, Enterprise Software, Knowledge Management, Knowledge Engineering, Business Rules, Executive Management, Strategic Leadership, Automated Reasoning, Entrepreneurship, Management, Entrepreneur, Business Management, Rules Engines, Strategic Thinking, Decision Management, Strategic Consulting, Acquisition Integration, Strategic Partnerships, IT Strategy, Professional Services, Software Development, Business Process, Requirements Analysis, Business Process..., SDLC, Enterprise Architecture, Integration, Cloud Computing
Education
Carnegie Mellon University 1984 — 1988
BS, Applied Mathematics - Computer Science
Carnegie Mellon University 1984 — 1988
BS, Industrial Management
Bonnie Kramer's ServiceWare Experience June 1999 - October 2001
Job Manager, Quality Assurance at McKesson
Industry Computer Software
Experience
McKesson October 2001 - Present
NDC Health October 2001 - June 2002
ServiceWare June 1999 - October 2001
Diebold September 1993 - June 1999
Skills
Product Management, SDLC, Product Marketing, Requirements Analysis, Business Analysis, Software Project..., Project Management, Integration, CRM, SharePoint, Market Research, Software Documentation, SQL, Team Leadership, Strategic Planning
Education
University of North Texas 1989 — 1991
MBA, Marketing
University of Wisconsin-Eau Claire 1983 — 1986
Bachelor of Arts (B.A.), Industrial Psychology
McKesson October 2001 - Present
NDC Health October 2001 - June 2002
ServiceWare June 1999 - October 2001
Diebold September 1993 - June 1999
Skills
Product Management, SDLC, Product Marketing, Requirements Analysis, Business Analysis, Software Project..., Project Management, Integration, CRM, SharePoint, Market Research, Software Documentation, SQL, Team Leadership, Strategic Planning
Education
University of North Texas 1989 — 1991
MBA, Marketing
University of Wisconsin-Eau Claire 1983 — 1986
Bachelor of Arts (B.A.), Industrial Psychology
Michael D. Quick's ServiceWare Experience 1999 - 1999
Job Senior Software Engineer
Industry Computer Software
Experience
Walz Group, LLC. March 2014 - September 2015
SAIC June 2007 - March 2014
BAESystems September 2004 - June 2007
Union Switch & Signal May 2000 - January 2004
Mediasite Inc 1999 - 2000
Serviceware 1999 - 1999
Management Science Associates December 1994 - 1999
Skills
Software Engineering, Software Development, Software Design, Object Oriented Design, Requirements Analysis, C++, Testing, UML, Unix, Distributed Systems, Python, Linux, Design Patterns, XML, System Architecture, Matlab, Architecture, Perl, Unit Testing, ClearCase, Configuration Management, Java, Signal Processing, Image Processing, Web Development, Subversion, JIRA, Data Analysis, Computational..., OOP, Computer Science, CMMI, Programming, Security Clearance, System Design, C#, Simulation, STL, Test-Driven Development, Code Generation, System of Systems, CppUnit, Computational Modeling, Robust Design, Market Analysis, Applied Mathematics, Doors, Agile, Shell Scripting, .NET
Education
San Diego State University-California State University 2006 — 2011
M.S., Computational Science
University of California, San Diego 2009 — 2009
Certificate, Software Architecture
Westminster College (PA) 1979 — 1984
B.S., Mathematics, Computer Science
Churchill Area High School 1976 — 1979
High School Diploma
Walz Group, LLC. March 2014 - September 2015
SAIC June 2007 - March 2014
BAESystems September 2004 - June 2007
Union Switch & Signal May 2000 - January 2004
Mediasite Inc 1999 - 2000
Serviceware 1999 - 1999
Management Science Associates December 1994 - 1999
Skills
Software Engineering, Software Development, Software Design, Object Oriented Design, Requirements Analysis, C++, Testing, UML, Unix, Distributed Systems, Python, Linux, Design Patterns, XML, System Architecture, Matlab, Architecture, Perl, Unit Testing, ClearCase, Configuration Management, Java, Signal Processing, Image Processing, Web Development, Subversion, JIRA, Data Analysis, Computational..., OOP, Computer Science, CMMI, Programming, Security Clearance, System Design, C#, Simulation, STL, Test-Driven Development, Code Generation, System of Systems, CppUnit, Computational Modeling, Robust Design, Market Analysis, Applied Mathematics, Doors, Agile, Shell Scripting, .NET
Education
San Diego State University-California State University 2006 — 2011
M.S., Computational Science
University of California, San Diego 2009 — 2009
Certificate, Software Architecture
Westminster College (PA) 1979 — 1984
B.S., Mathematics, Computer Science
Churchill Area High School 1976 — 1979
High School Diploma
Lakshmi Umarale's ServiceWare Experience May 1999 - September 1999
Job Platform Technical Manager at AlcatelLucent
Industry Telecommunications
Experience
Alcatel-Lucent September 2014 - Present
Alcatel-Lucent September 1999 - August 2014
ServiceWare May 1999 - September 1999
Pinpoint Solutions LLC January 1998 - April 1999
System Design (Nuerenberg, Germany) March 1996 - November 1997
Skills
LTE, Wireless, Telecommunications, 3G, IP, Unix, Embedded Systems, Software Development, Perl, C++, ClearCase, C, Software Engineering
Education
University of Mumbai
M.Sc., Statistics
University of Mumbai
Master in Statistics, Masters in Computer Programming Systems Analysis and Applications
Alcatel-Lucent September 2014 - Present
Alcatel-Lucent September 1999 - August 2014
ServiceWare May 1999 - September 1999
Pinpoint Solutions LLC January 1998 - April 1999
System Design (Nuerenberg, Germany) March 1996 - November 1997
Skills
LTE, Wireless, Telecommunications, 3G, IP, Unix, Embedded Systems, Software Development, Perl, C++, ClearCase, C, Software Engineering
Education
University of Mumbai
M.Sc., Statistics
University of Mumbai
Master in Statistics, Masters in Computer Programming Systems Analysis and Applications
Jeremy Hirsch's ServiceWare Experience 1998 - 2000
Job Experienced Marketing Executive, Digital Marketing, ECommerce & Social Media
Industry Marketing and Advertising
Experience
GENCO Marketplace June 2015 - Present
GENCO Marketplace September 2014 - Present
Aptus Digital October 2012 - August 2014
SnapRetail January 2010 - September 2012
OneCoast July 2001 - December 2009
Aceda/e-biz consulting 2001 - 2002
Entigo 2000 - 2001
Serviceware 1998 - 2000
Safeguard Interactive 1997 - 1997
May Department Stores 1988 - 1995
Skills
Analytics, Marketing Strategy, Product Management, Video Production, Integrated Marketing, Marketing Communications, Public Relations, SEM, Website Management, E-commerce, Social Media, Segmentation, CRM software, Competitive Analysis, E-mail Management, Webmaster Services, Email Marketing, Social Media Marketing, CRM, Marketing, Project Management, Digital Marketing, Communications..., Retail, Market Planning, B2B, Strategy, Entrepreneurship, Management, Sales, Brand Management, Start-ups, Lead Generation, Trade Shows, Business Strategy, Leadership, Strategic Planning, Sales Management, Strategic Partnerships, Creative Direction, Brand Development
Education
Carnegie Mellon University - Tepper School of Business 1995 — 1997
MBA, Marketing
Duke University 1984 — 1988
Bachelor of Arts (BA), Economics
Shadyside Academy
GENCO Marketplace June 2015 - Present
GENCO Marketplace September 2014 - Present
Aptus Digital October 2012 - August 2014
SnapRetail January 2010 - September 2012
OneCoast July 2001 - December 2009
Aceda/e-biz consulting 2001 - 2002
Entigo 2000 - 2001
Serviceware 1998 - 2000
Safeguard Interactive 1997 - 1997
May Department Stores 1988 - 1995
Skills
Analytics, Marketing Strategy, Product Management, Video Production, Integrated Marketing, Marketing Communications, Public Relations, SEM, Website Management, E-commerce, Social Media, Segmentation, CRM software, Competitive Analysis, E-mail Management, Webmaster Services, Email Marketing, Social Media Marketing, CRM, Marketing, Project Management, Digital Marketing, Communications..., Retail, Market Planning, B2B, Strategy, Entrepreneurship, Management, Sales, Brand Management, Start-ups, Lead Generation, Trade Shows, Business Strategy, Leadership, Strategic Planning, Sales Management, Strategic Partnerships, Creative Direction, Brand Development
Education
Carnegie Mellon University - Tepper School of Business 1995 — 1997
MBA, Marketing
Duke University 1984 — 1988
Bachelor of Arts (BA), Economics
Shadyside Academy
Craig Gariepy's ServiceWare Experience November 1997 - December 1998
Job Sales Director at 1 Beyond, Inc.
Industry Computer Software
Experience
1 Beyond, Inc. March 2015 - Present
TraceLink June 2014 - Present
ZixCorp December 1998 - June 2014
Elron Software/Zix December 1998 - 2003
ServiceWare November 1997 - December 1998
FTP Software October 1994 - June 1996
Mathsoft July 1989 - April 1994
Skills
Solution Selling, SaaS, Cloud Computing, Enterprise Software, Channel, Getting the Job Done, Getting The Job Done, Salesforce.com, Sales, Sales Operations, Sales Process, Marketing, Go-to-market Strategy, Selling, Leadership, Lead Generation, Strategic Partnerships, Vendor Management, Sales Management, Direct Sales, New Business Development, Managed Services, Professional Services, Networking, Account Management, Channel Partners, Sales Enablement, Security, Software Industry, Network Security
Education
Michigan State University 1990 — 1991
Business/Managerial Economics
University of Michigan-Dearborn 1986 — 1989
B. S. A- Business, Business
1 Beyond, Inc. March 2015 - Present
TraceLink June 2014 - Present
ZixCorp December 1998 - June 2014
Elron Software/Zix December 1998 - 2003
ServiceWare November 1997 - December 1998
FTP Software October 1994 - June 1996
Mathsoft July 1989 - April 1994
Skills
Solution Selling, SaaS, Cloud Computing, Enterprise Software, Channel, Getting the Job Done, Getting The Job Done, Salesforce.com, Sales, Sales Operations, Sales Process, Marketing, Go-to-market Strategy, Selling, Leadership, Lead Generation, Strategic Partnerships, Vendor Management, Sales Management, Direct Sales, New Business Development, Managed Services, Professional Services, Networking, Account Management, Channel Partners, Sales Enablement, Security, Software Industry, Network Security
Education
Michigan State University 1990 — 1991
Business/Managerial Economics
University of Michigan-Dearborn 1986 — 1989
B. S. A- Business, Business
Michael Chaplo's ServiceWare Experience 2000 - 2001
Job Vice President, Biomedical Services at American Red Cross
Industry Nonprofit Organization Management
Experience
American Red Cross December 2013 - Present
American Red Cross March 2013 - Present
American Red Cross June 2011 - Present
Billtrust February 2010 - June 2011
Experian Marketing Services August 2008 - February 2010
Mimeo.com January 2004 - July 2007
ServiceWare 2000 - 2001
priceline.com 1999 - 2001
AT&T 1979 - 1999
Skills
Sales, Market Research, Sales Management, SaaS, Selling Skills, Solution Selling, Lead Generation, Strategic Planning, Start-ups, New Business Development, Strategy, Marketing Strategy, Product Marketing, Program Management, Salesforce.com, Marketing, Strategic Partnerships, Direct Sales, Leadership, Analytics, Training, Social Media Marketing, B2B, Business Development, Online Marketing, Project Planning, Executive Management, Account Management, Channel, Vendor Management, Management, Team Building, CRM, Negotiation, Selling, Sales Process, Sales Operations, Cross-functional Team..., Customer Retention, E-commerce, Consulting, Product Management, Direct Marketing, P&L Management, Multi-channel Marketing, Customer Acquisition, Sales Presentations, Email Marketing, Cold Calling, B2B Marketing
Education
Massachusetts Institute of Technology - Sloan School of Management 2007 — 2007
Executive Education, Reinventing Your Business Strategy
Fairleigh Dickinson University
MBA, Management, Finance
Penn State University
Executive Education, International Business
Syracuse University, Utica College Division
BS, Business Administration
University of Pennsylvania - The Wharton School
Executive Education, Economics
American Red Cross December 2013 - Present
American Red Cross March 2013 - Present
American Red Cross June 2011 - Present
Billtrust February 2010 - June 2011
Experian Marketing Services August 2008 - February 2010
Mimeo.com January 2004 - July 2007
ServiceWare 2000 - 2001
priceline.com 1999 - 2001
AT&T 1979 - 1999
Skills
Sales, Market Research, Sales Management, SaaS, Selling Skills, Solution Selling, Lead Generation, Strategic Planning, Start-ups, New Business Development, Strategy, Marketing Strategy, Product Marketing, Program Management, Salesforce.com, Marketing, Strategic Partnerships, Direct Sales, Leadership, Analytics, Training, Social Media Marketing, B2B, Business Development, Online Marketing, Project Planning, Executive Management, Account Management, Channel, Vendor Management, Management, Team Building, CRM, Negotiation, Selling, Sales Process, Sales Operations, Cross-functional Team..., Customer Retention, E-commerce, Consulting, Product Management, Direct Marketing, P&L Management, Multi-channel Marketing, Customer Acquisition, Sales Presentations, Email Marketing, Cold Calling, B2B Marketing
Education
Massachusetts Institute of Technology - Sloan School of Management 2007 — 2007
Executive Education, Reinventing Your Business Strategy
Fairleigh Dickinson University
MBA, Management, Finance
Penn State University
Executive Education, International Business
Syracuse University, Utica College Division
BS, Business Administration
University of Pennsylvania - The Wharton School
Executive Education, Economics
Denee Marasco's ServiceWare Experience September 2000 - October 2001
Job Manager of Clinical Applications at Children's Hospital of Pittsburgh of UPMC
Industry Information Technology and Services
Experience
Children's Hospital of Pittsburgh of UPMC May 2012 - Present
Children's Hospital of Pittsburgh February 2010 - May 2012
Phoenix Health Systems June 2008 - February 2010
Children's Hospital of Pittsburgh June 2008 - September 2009
Management Science Associates, Inc. January 2002 - May 2008
ServiceWare September 2000 - October 2001
Fiserv January 1996 - September 2000
Skills
Healthcare Information..., Process Improvement, Business Analysis, Visio, PMP, Data Warehousing, Software Documentation, Business Intelligence, SharePoint, HIPAA, Project Management, IT Operations, Information Technology, SDLC, Management
Education
Robert Morris University 1992 — 1994
MBA, Management
Indiana University of Pennsylvania 1988 — 1992
Bachelor's degree, Business Administration and Management, General
Children's Hospital of Pittsburgh of UPMC May 2012 - Present
Children's Hospital of Pittsburgh February 2010 - May 2012
Phoenix Health Systems June 2008 - February 2010
Children's Hospital of Pittsburgh June 2008 - September 2009
Management Science Associates, Inc. January 2002 - May 2008
ServiceWare September 2000 - October 2001
Fiserv January 1996 - September 2000
Skills
Healthcare Information..., Process Improvement, Business Analysis, Visio, PMP, Data Warehousing, Software Documentation, Business Intelligence, SharePoint, HIPAA, Project Management, IT Operations, Information Technology, SDLC, Management
Education
Robert Morris University 1992 — 1994
MBA, Management
Indiana University of Pennsylvania 1988 — 1992
Bachelor's degree, Business Administration and Management, General
Jerry Eddy's ServiceWare Experience 1998 - 1999
Job Director of Development at ABG Capital
Industry Computer Software
Experience
ABG Capital April 2008 - Present
CTR Systems 2000 - 2007
ServiceWare 1998 - 1999
CTR Systems May 1986 - December 1997
Education
Kent State University 1983 — 1986
Computer Science
University of Pittsburgh
ABG Capital April 2008 - Present
CTR Systems 2000 - 2007
ServiceWare 1998 - 1999
CTR Systems May 1986 - December 1997
Education
Kent State University 1983 — 1986
Computer Science
University of Pittsburgh
Carrie Joyce's ServiceWare Experience January 2000 - February 2001
Job Manager, Performance Assurance at Bombardier Transportation
Industry Transportation/Trucking/Railroad
Experience
Bombardier Transportation May 2015 - Present
Bombardier Transportation January 2014 - April 2015
Bombardier Transportation April 2011 - December 2013
BodyMedia January 2010 - April 2011
UPMC September 2007 - December 2009
Respirionics April 2007 - August 2007
EDMC January 2007 - March 2007
Rockwell Automation July 2004 - December 2006
Union Switch & Signal February 2001 - February 2004
ServiceWare January 2000 - February 2001
Skills
Part 820, Testing, ISO 13485, Medical Devices, Quality System, CMMI, Six Sigma, ClearQuest, Software Quality..., SDLC, FDA, Quality Assurance, Process Improvement, Integration, Business Process, Regression Testing, Web Applications, Software Documentation, Software Quality, System Testing, Test Planning, Automation, Business Process..., Test Automation, Test Management, Iso 9000, ISO, Quality Control, Quality Management, Quality Auditing
Education
University of Pittsburgh 1989 — 1993
B.S., Industrial Engineering
Bombardier Transportation May 2015 - Present
Bombardier Transportation January 2014 - April 2015
Bombardier Transportation April 2011 - December 2013
BodyMedia January 2010 - April 2011
UPMC September 2007 - December 2009
Respirionics April 2007 - August 2007
EDMC January 2007 - March 2007
Rockwell Automation July 2004 - December 2006
Union Switch & Signal February 2001 - February 2004
ServiceWare January 2000 - February 2001
Skills
Part 820, Testing, ISO 13485, Medical Devices, Quality System, CMMI, Six Sigma, ClearQuest, Software Quality..., SDLC, FDA, Quality Assurance, Process Improvement, Integration, Business Process, Regression Testing, Web Applications, Software Documentation, Software Quality, System Testing, Test Planning, Automation, Business Process..., Test Automation, Test Management, Iso 9000, ISO, Quality Control, Quality Management, Quality Auditing
Education
University of Pittsburgh 1989 — 1993
B.S., Industrial Engineering
Judy Cohen's ServiceWare Experience February 1997 - September 1998
Job Executive Director at Jewish Women's Foundation
Industry Philanthropy
Experience
Jewish Women's Foundation January 2003 - Present
ZOA Pittsburgh October 1998 - October 2000
ServiceWare February 1997 - September 1998
PSM Technologies April 1989 - December 1996
AT&T June 1982 - March 1989
Skills
Community Outreach, Volunteer Management, Stewardship, Leadership Development, Non-profit..., Event Management, Philanthropy, Leading Meetings, Vision Development, Organizational..., Community Development, Board Relations, Strategic Communications, Fundraising, Capacity Building, Fundraisers, Community Organizing, Leadership, Non-profit Board..., Grant Administration, Community Engagement, Volunteer Recruiting, Program Management, Workshop Facilitation, Public Speaking, Program Development, Nonprofits, Grassroots Organizing, Proposal Writing, Non-profit Leadership
Education
Penn State University
B.S., Business
Jewish Women's Foundation January 2003 - Present
ZOA Pittsburgh October 1998 - October 2000
ServiceWare February 1997 - September 1998
PSM Technologies April 1989 - December 1996
AT&T June 1982 - March 1989
Skills
Community Outreach, Volunteer Management, Stewardship, Leadership Development, Non-profit..., Event Management, Philanthropy, Leading Meetings, Vision Development, Organizational..., Community Development, Board Relations, Strategic Communications, Fundraising, Capacity Building, Fundraisers, Community Organizing, Leadership, Non-profit Board..., Grant Administration, Community Engagement, Volunteer Recruiting, Program Management, Workshop Facilitation, Public Speaking, Program Development, Nonprofits, Grassroots Organizing, Proposal Writing, Non-profit Leadership
Education
Penn State University
B.S., Business
Michelle Hicks's ServiceWare Experience 1997 - 1999
Job Client Delivery at Ditto
Industry Marketing and Advertising
Experience
Ditto Document Solutions May 2014 - Present
Source Marketing April 2012 - May 2014
Communefx - An MDC Partners Company January 2010 - March 2012
Communefx - An MDC Partners Company September 2003 - December 2010
IMPAQT 2002 - 2003
Management Science Associates 1999 - 2002
ServiceWare 1997 - 1999
Skills
Account Management, Email Marketing, SEM, Social Media Marketing, Marketing, Multi-channel Marketing, Mobile Marketing, Project Management, Program Management, Management, Telecommunications, Leadership, PMP, MBA, Problem Solving, Database Marketing, Digital Marketing, Website Promotion, Forecasting, Resource Management, Executive Management, P&L Responsibility, Atlassian JIRA, SEO, Fundraising, Loyalty Marketing, Cross-functional Team..., Direct Mail, Business Development, Mobile Devices, Interactive Marketing, P&L Management
Education
Robert Morris University 1997 — 1999
MBA, Marketing
Duquesne University 1992 — 1996
BS, Business Management
North Catholic 1988 — 1992
Ditto Document Solutions May 2014 - Present
Source Marketing April 2012 - May 2014
Communefx - An MDC Partners Company January 2010 - March 2012
Communefx - An MDC Partners Company September 2003 - December 2010
IMPAQT 2002 - 2003
Management Science Associates 1999 - 2002
ServiceWare 1997 - 1999
Skills
Account Management, Email Marketing, SEM, Social Media Marketing, Marketing, Multi-channel Marketing, Mobile Marketing, Project Management, Program Management, Management, Telecommunications, Leadership, PMP, MBA, Problem Solving, Database Marketing, Digital Marketing, Website Promotion, Forecasting, Resource Management, Executive Management, P&L Responsibility, Atlassian JIRA, SEO, Fundraising, Loyalty Marketing, Cross-functional Team..., Direct Mail, Business Development, Mobile Devices, Interactive Marketing, P&L Management
Education
Robert Morris University 1997 — 1999
MBA, Marketing
Duquesne University 1992 — 1996
BS, Business Management
North Catholic 1988 — 1992
Thom MacIntyre's ServiceWare Experience 1996 - 2001
Job President at Ardua Networks
Industry Computer Networking
Experience
Ardua Networks January 2014 - Present
Veterans Place of Washington Boulevard January 2012 - March 2015
Department of Veterans Affairs November 2010 - November 2011
UPMC May 2004 - October 2010
MediaSite 2001 - 2003
ServiceWare 1996 - 2001
Mellon Bank 1987 - 1995
US Army December 1981 - November 1987
Skills
MCSE, Typesetting, 10 Key, Microsoft Office, Hardware, Computer Hardware, Operating Systems, Servers, Troubleshooting, IT Service Management, Microsoft Certified..., Networking, Virtualization, Technical Support, Information Technology, SharePoint, TCP/IP, Disaster Recovery, VMware, System Administration, Software Documentation, Leadership, Management, Data Center, Visio, Security, Databases, Software Installation, Windows Server, Network Administration, Integration, IT Management, IIS, Microsoft SQL Server, Program Management, Consulting, Windows XP, Help Desk Support, Active Directory, Vendor Management
Education
University of Pittsburgh 2007 — 2012
Info Sci
CCAC South Campus 1995 — 1999
Associate Science Degree, Information Science
South Pittsburgh Public High 1979 — 1981
Vocational School, Graphic Arts
Temple Sinai
Temple Sinai
Ardua Networks January 2014 - Present
Veterans Place of Washington Boulevard January 2012 - March 2015
Department of Veterans Affairs November 2010 - November 2011
UPMC May 2004 - October 2010
MediaSite 2001 - 2003
ServiceWare 1996 - 2001
Mellon Bank 1987 - 1995
US Army December 1981 - November 1987
Skills
MCSE, Typesetting, 10 Key, Microsoft Office, Hardware, Computer Hardware, Operating Systems, Servers, Troubleshooting, IT Service Management, Microsoft Certified..., Networking, Virtualization, Technical Support, Information Technology, SharePoint, TCP/IP, Disaster Recovery, VMware, System Administration, Software Documentation, Leadership, Management, Data Center, Visio, Security, Databases, Software Installation, Windows Server, Network Administration, Integration, IT Management, IIS, Microsoft SQL Server, Program Management, Consulting, Windows XP, Help Desk Support, Active Directory, Vendor Management
Education
University of Pittsburgh 2007 — 2012
Info Sci
CCAC South Campus 1995 — 1999
Associate Science Degree, Information Science
South Pittsburgh Public High 1979 — 1981
Vocational School, Graphic Arts
Temple Sinai
Temple Sinai
Hyoung-Taik Kim's ServiceWare Experience November 2000 - September 2002
Job Chief Research Engineer at LG Electronics
Industry Computer Software
Experience
LG Electronics SW DeveloperCarnegie Mellon UniversityNovember 2002 - June 2003
ServiceWare November 2000 - September 2002
Cerebellum Software June 2000 - October 2000
Carnegie Mellon University May 1996 - June 2000
Skills
Software Development, Java, Embedded Systems, C, C++, Programming, SQL, Software Project..., Cloud Computing, Requirements Analysis, Integration, Microsoft SQL Server, Windows, Product Management, Mobile Devices, Software Engineering, Agile Methodologies, XML, Android, Scrum, C#, Eclipse
Education
Carnegie Mellon University
LG Electronics SW DeveloperCarnegie Mellon UniversityNovember 2002 - June 2003
ServiceWare November 2000 - September 2002
Cerebellum Software June 2000 - October 2000
Carnegie Mellon University May 1996 - June 2000
Skills
Software Development, Java, Embedded Systems, C, C++, Programming, SQL, Software Project..., Cloud Computing, Requirements Analysis, Integration, Microsoft SQL Server, Windows, Product Management, Mobile Devices, Software Engineering, Agile Methodologies, XML, Android, Scrum, C#, Eclipse
Education
Carnegie Mellon University
Lee Marzka's ServiceWare Experience 1996 - 1998
Job Human Resources Manager @ McInnes Rolled Rings
Industry Machinery
Experience
McInnes Rolled Rings 2012 - Present
Northwest Savings Bank 2002 - 2012
PNC 2000 - 2002
Edward Jones 1998 - 2000
ServiceWare 1996 - 1998
Legent Corporation 1993 - 1996
MedSelect 1992 - 1994
Chambers Development 1990 - 1992
Skills
Recruiting, Onboarding, Human Resources, Benefits Administration, Performance Management, Employee Relations, Employee Benefits, HRIS, Talent Acquisition, Deferred Compensation
Education
Pennsylvania State University-Erie Campus 1982 — 1986
BS, Management
McInnes Rolled Rings 2012 - Present
Northwest Savings Bank 2002 - 2012
PNC 2000 - 2002
Edward Jones 1998 - 2000
ServiceWare 1996 - 1998
Legent Corporation 1993 - 1996
MedSelect 1992 - 1994
Chambers Development 1990 - 1992
Skills
Recruiting, Onboarding, Human Resources, Benefits Administration, Performance Management, Employee Relations, Employee Benefits, HRIS, Talent Acquisition, Deferred Compensation
Education
Pennsylvania State University-Erie Campus 1982 — 1986
BS, Management
Lisa Slongo, PHR's ServiceWare Experience 1995 - 1998
Job HR Director at Pittsburgh TribuneReview
Industry Newspapers
Experience
Trib Total Media April 2005 - Present
The Shaw Group March 2000 - April 2005
ServiceWare 1995 - 1998
Skills
Human Resources, Benefits Administration, Workers Compensation, Unemployment, Personal Training, Employee Relations, Employee Management, DOL
Education
Robert Morris University 2007 — 2009
Master of Science (MS), Organizational Studies
Seton Hill University 2003 — 2006
Bachelor of Arts (BA), Human Resources
Robert Morris University 1987 — 1989
Associates, Business Administration and Management, General
Trib Total Media April 2005 - Present
The Shaw Group March 2000 - April 2005
ServiceWare 1995 - 1998
Skills
Human Resources, Benefits Administration, Workers Compensation, Unemployment, Personal Training, Employee Relations, Employee Management, DOL
Education
Robert Morris University 2007 — 2009
Master of Science (MS), Organizational Studies
Seton Hill University 2003 — 2006
Bachelor of Arts (BA), Human Resources
Robert Morris University 1987 — 1989
Associates, Business Administration and Management, General
Frank Yoquinto's ServiceWare Experience July 1999 - October 2000
Job Special Projects Manager at Paladin Entertainment, Inc
Industry Events Services
Experience
Self Employed June 2001 - Present
Paladin Entertainment, Inc. June 2001 - Present
Blue Flame, Inc. October 2000 - July 2001
ServiceWare July 1999 - October 2000
The Molloy Group December 1997 - July 1999
Paladin Desktop Solutions May 1996 - December 1997
Random House October 1987 - May 1996
Education
State University of New York College at Oneonta 1982 — 1986
BA, Theater/Communications
Self Employed June 2001 - Present
Paladin Entertainment, Inc. June 2001 - Present
Blue Flame, Inc. October 2000 - July 2001
ServiceWare July 1999 - October 2000
The Molloy Group December 1997 - July 1999
Paladin Desktop Solutions May 1996 - December 1997
Random House October 1987 - May 1996
Education
State University of New York College at Oneonta 1982 — 1986
BA, Theater/Communications
Jess Jordan Pedersen's ServiceWare Experience 2002 - 2003
Job Director of Marketing
Industry Defense & Space
Experience
RE2 November 2011 - Present
RE2, Inc. 2003 - 2010
ServiceWare 2002 - 2003
ServiceWare 2001 - 2002
ServiceWare 1999 - 2000
ServiceWare 1998 - 2000
Skills
Coaching, Start-ups, Marketing Communications, Public Relations, Marketing Strategy, Public Speaking, Business Development, Marketing, Corporations, Strategic Planning, Product Development, Training, Strategy, Blogging, Management, Leadership, Entrepreneurship, Project Management, Press Releases, Program Management, Fitness, Social Media Marketing, Market Research
Education
Penn State University 1988 — 1992
BS, Labor and Industrial Relations / Liberal Arts
RE2 November 2011 - Present
RE2, Inc. 2003 - 2010
ServiceWare 2002 - 2003
ServiceWare 2001 - 2002
ServiceWare 1999 - 2000
ServiceWare 1998 - 2000
Skills
Coaching, Start-ups, Marketing Communications, Public Relations, Marketing Strategy, Public Speaking, Business Development, Marketing, Corporations, Strategic Planning, Product Development, Training, Strategy, Blogging, Management, Leadership, Entrepreneurship, Project Management, Press Releases, Program Management, Fitness, Social Media Marketing, Market Research
Education
Penn State University 1988 — 1992
BS, Labor and Industrial Relations / Liberal Arts
Daryll Hepford's ServiceWare Experience September 1996 - July 2001
Job Independent Contractor
Industry Newspapers
Experience
ServiceWare September 1996 - July 2001
Training Workshops International June 1994 - June 1996
Allied Heating and Cooling July 1993 - June 1994
Alphbetical Order Ltd July 1988 - July 1993
Skills
Access, Payroll, Management, Networking, Microsoft Excel, Bookkeeping, Microsoft Office, Data Entry, Windows XP, Accounting, 10 Key, Operating Systems, Windows, QuickBooks, Budgets, Accounts Payable, Accounts Receivable, Social Media, Research, Leadership, Payroll Taxes, Shipping & Receiving, UPS Shipping, Customer Service
Education
Penn Foster Career School 2008 — 2010
Career Diploma, Auto Repair Technician
Community College of Allegheny County 1989 — 1992
Computer Science; Accounting
Harrisburg High School 1971 — 1975
Accounting
ServiceWare September 1996 - July 2001
Training Workshops International June 1994 - June 1996
Allied Heating and Cooling July 1993 - June 1994
Alphbetical Order Ltd July 1988 - July 1993
Skills
Access, Payroll, Management, Networking, Microsoft Excel, Bookkeeping, Microsoft Office, Data Entry, Windows XP, Accounting, 10 Key, Operating Systems, Windows, QuickBooks, Budgets, Accounts Payable, Accounts Receivable, Social Media, Research, Leadership, Payroll Taxes, Shipping & Receiving, UPS Shipping, Customer Service
Education
Penn Foster Career School 2008 — 2010
Career Diploma, Auto Repair Technician
Community College of Allegheny County 1989 — 1992
Computer Science; Accounting
Harrisburg High School 1971 — 1975
Accounting
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk