Global Knowledge
Industry: Information technology company
DescriptionCEO: Todd Johnstone Headquarters: North Carolina, United States CFO: Robert Kalainikas Founded: 1995 COO: Nurali Jamani Subsidiaries: ctc TrainCanada, DevelopMentor, Inc.,
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Global Knowledge Employees
Global Knowledge 2003 - Present
Beachwalker Rentals 1994 - 1995
Skills
Solution Selling, GSA Schedule, Customer Retention, Customer Support, Sales Operations, Business Development, Training, Cold Calling, Account Management, Sales Process, Employee Training, Coaching, Cloud Computing, Sales, Management, Direct Sales, Unified Communications, Team Building, Networking, Project Management, Program Management, Time Management, Building Relationships, Team Leadership, Security, Data Center, Leadership, Sales Management, Technical Training, New Business Development, Selling, Vendor Management, Lead Generation, Strategic Partnerships, Strategy, Instructor-led Training, Customer Satisfaction, Needs Analysis, VoIP, Managed Services, CRM, SaaS, Professional Services, Customer Service, Enterprise Software, Consulting, Sales Presentations, B2B
Education
College of Charleston 1991 — 1994
Modis July 2015 - Present
Fast Lane Consulting and Education April 2013 - April 2015
Wolters Kluwer Financial Services September 2012 - April 2013
Global Knowledge December 2006 - September 2012
Ajilon December 2005 - November 2006
Norvergence 2003 - 2005
Skills
Solution Selling, Direct Sales, Sales Process, Salesforce.com, Cold Calling, Account Management, Channel, Channel Partners, Selling, Cloud Computing, Sales Management, SaaS, Strategic Partnerships, Lead Generation, Sales, Sales Operations, Professional Services, Management, VoIP, Team Building, Leadership, Networking, Enterprise Software
Education
Eastern Illinois University 1988 — 1991
BS, Business
Eastern Illinois University
MetLife June 2014 - Present
Cisco Systems, Inc.(Adecco Staffing, USA) December 2012 - April 2014
Synaptis January 2012 - October 2012
Digital Recorders, Inc. August 2010 - January 2012
American Research Institiute January 2008 - August 2010
Fidelity National Information Services April 2002 - December 2007
Nortel 1999 - 2001
TekSystems 1999 - 2000
Global Knowledge 1997 - 1998
American Research Group 1996 - 1997
Skills
Project Management, Program Management, MS Project, Management, Vendor Management, Change Management, Process Improvement, PMP, Leadership, Product Management, Training, Cross-functional Team...
Education
Meredith College 1988 — 1991
MBA
Clemson University 1983 — 1987
B. S., Computer Science
Cisco Systems November 2011 - Present
Cisco Systems September 2006 - July 2012
TigerDirect.com 2003 - 2006
Global Knowledge 2000 - 2002
TigerDirect.com 1998 - 2000
Skills
Go-to-market Strategy, Managed Services, Sales Enablement, Channel Partners, Cloud Computing, Salesforce.com, SaaS, Business Intelligence, CRM
Education
Rutgers University School of Law - Camden 1984 — 1987
JD, Law
East Stroudsburg University of Pennsylvania 1980 — 1984
BA, Economics and Political Science
The InTech Group, Inc. February 2010 - August 2013
Global Knowledge March 2000 - August 2009
Nortel 1994 - 1997
Northern Telecom January 1982 - December 1995
Skills
Training, Management, Leadership, Telecommunications, Project Management, Networking, Project Planning, Team Building, IT Service Management, Budgets, Call Centers, Employee Training, Technical Support, Vendor Management, VoIP, Program Management, Network Design, Security, Software Documentation, System Administration, Disaster Recovery, Team Leadership, Marketing, Strategy, Cross-functional Team..., Unified Communications, Account Management, Coaching, Change Management, Troubleshooting, Business Development, Process Improvement, Product Management, Business Process..., Data Center, Customer Service, IP, CRM, Integration
Education
Amberton University 1989 — 1993
Bachelor, Business Administration
Midwestern State University
Computer and Information Sciences, General
Global Knowledge March 2014 - Present
Tecknekes 2011 - Present
Skills
Account Management, Digital Marketing, Integrated Marketing, Lead Generation, Market Research, Marketing, Marketing Communications, Marketing Research, Marketing Strategy, Business Development, Event Planning, Management, Microsoft Office, Sales, Social Media, Social Media Marketing, Strategic Planning
Education
NC A&T State University 1999 — 2002
Bachelor of Science (BS), Marketing
Fayetteville State University
Bachelor's degree
Innovatia May 2010 - February 2012
Global Knowledge January 1996 - May 2010
Nortel Networks January 1996 - January 2010
Global Knowledge (Nortel Networks) January 1996 - September 2000
Nortel Networks June 1996 - January 2000
GTE Customer Networks January 1994 - January 1996
EDS January 1983 - January 1994
Nortel Networks January 1978 - January 1983
Skills
VoIP, Telecommunications, Avaya, Unified Communications, SIP, Technical Writing, Telephony, Troubleshooting, Instructional Design, TCP/IP, IP, Switches, Network Design, Call Center, Training, Software Documentation, Technical Support, Wireless, Team Leadership, Networking, E-Learning, Testing, Leadership, Call Centers, Management, Avaya Technologies
Education
Broward College 1977 — 1978
Broward County College
None, Liberal Arts and Sciences, General Studies and Humanities
Cisco July 2014 - Present
Cisco June 2010 - July 2014
NetApp September 2008 - June 2010
Global Knowledge June 2006 - August 2008
SAS May 2005 - June 2006
Skills
Solution Selling, Channel Sales, Lead Generation, Management, CRM, Sales Operations, Training, Time Management, Leadership, Sales Management, Sales, Marketing, Channel Partners, Cold Calling, Strategy, Program Management, Strategic Planning, Business Strategy
Education
East Carolina University - College of Business 2004 — 2009
MBA, Business Administration
North Carolina State University - College of Management 2000 — 2004
Business Management, Concentration in Human Resource Management
Pearltec AG March 2015 - Present
Global Knowledge Training November 2013 - March 2015
Global Knowledge Training February 2012 - November 2013
Global Knowledge Training August 2010 - March 2011
Global Knowledge Training August 2010 - March 2011
Global Knowledge August 2008 - August 2010
Global Knowledge June 2007 - August 2008
Skills
Training, Security, Leadership, ITIL, Project Management, Employee Training, PMP, Cisco Technologies, Business Process, Operating Systems, Account Management, Direct Sales, Cloud Computing, Networking, Team Leadership, Program Management, Management, Business Development, Vendor Management, CRM, Sales, Solution Selling, Team Building, Windows Server, Data Center, SaaS, Disaster Recovery, Troubleshooting, Change Management, Business Intelligence, Sales Process
Education
East Carolina University 2013 — 2016
Master of Business Administration (M.B.A.), Executive Management in Biotechnology and Healthcare
North Carolina State University 2000 — 2003
Biochemistry
University of North Carolina at Chapel Hill April 2015 - Present
Web & Social Media Consultant October 2014 - January 2015
Delaware State University January 2013 - October 2014
University of North Carolina at Chapel Hill September 2011 - January 2013
Be Active North Carolina January 2010 - December 2012
University of North Carolina at Chapel Hill June 2006 - January 2010
Global Knowledge April 2005 - March 2006
RegEd February 2004 - April 2005
News 14 Carolina July 2001 - February 2004
Skills
Social Media Marketing, Email Marketing, Copywriting, Marketing Communications, Public Relations, Event Planning, Blogging, Web Design, Marketing, Web Content Management, Strategic Communications, Copy Editing, Google Analytics, Proofreading, Digital Marketing, Marketing Project..., Communications Strategy, Wordpress, Drupal, Branding, Plone, CSS, HTML, Editing, Squarespace
Education
East Carolina University 2007 — 2008
M.A. in English, Technical & Professional Communication
University of North Carolina at Charlotte 1995 — 1999
B.S. in Business Administration, Marketing
Symphony Learning Partners February 2008 - Present
Global Knowledge August 2004 - January 2008
Productivity Point International August 2001 - July 2004
VisionCor 1999 - 2001
Accenture 1992 - 1999
Skills
Instructional Design, Blended Learning, E-Learning, Needs Analysis, Instructor-led Training, Learning Management, ADDIE, Captivate, Adult Education, Distance Learning, Organizational Learning, Training, Learning Management..., Technical Training, Leadership Development, Leadership, Workshop Facilitation, Hands-on Training, Training Delivery, Employee Training, Instructional Technology, Staff Development, Personnel Management, Global Business..., Performance Consulting, Knowledge Management, Setting up new..., Business Process Mapping, Curriculum Development, Management
Education
Northwestern University 1997 — 1998
MA, Learning Sciences
Duke University 1988 — 1992
BA, Political Science
Gildan June 2013 - Present
Gildan February 2012 - Present
Adepto Analytical Inc. April 2009 - February 2012
Global Knowledge September 2008 - April 2009
Copper Lighting Company May 2003 - June 2008
The Men's Wearhouse, Inc. October 2001 - May 2003
Skills
Analysis, Sales, Management, Budgets, New Business Development, Sales Operations, Sales Process, Training, Team Building, B2B, Marketing, Customer Satisfaction, Customer Service, Inventory Management, Account Management, Marketing Strategy, Team Leadership, Strategic Planning
Education
College of Charleston 1997 — 2000
Bachelor of Science, Anthropology
College of Charleston 1997 — 2000
Bachelor of Arts, Communications
Global Knowledge Training May 2014 - Present
Global Knowledge January 2007 - Present
BizLogic Inc. January 2007 - February 2014
Innovate E-Commerce August 2001 - December 2006
Analysts International Corporation October 2000 - August 2001
BAE Systems June 1998 - October 2000
U.S. Army September 1989 - June 1998
Skills
Team Building, Project Management, Proposal Writing, Team Leadership, Cloud Computing, Public Speaking, Solution Selling, Strategic Partnerships, Program Management, Business Analysis, Leadership, Budgets, Strategic Planning, Business Development, Account Management, New Business Development, Training, Negotiation, Project Planning, Sales Management, Security, Sales, Management, Networking, Strategy, Performance Management, Sales Process, Process Improvement, Consulting, ITIL, Enterprise Software, Start-ups, SaaS, CRM, Management Consulting, Entrepreneurship
Education
Elon University 1985 — 1989
Red Hat August 2013 - Present
FacilityDude.com May 2012 - August 2013
Robert Half Technology February 2012 - May 2012
Global Knowledge March 2010 - February 2012
Beazer Homes November 2006 - March 2010
Skills
Salesforce.com, Account Management, Sales Process, Cold Calling, Sales, Selling, Direct Sales, Lead Generation, Solution Selling, Sales Presentations, Sales Management, SaaS, Business Development, Sales Operations, CRM, New Business Development, B2B, Leadership, Cloud Computing, Contract Negotiation, Strategic Partnerships, Customer Retention, Training, Management, Building Relationships, Marketing, Team Building, Selling Skills, Customer Service, Strategic Planning, Direct Marketing, Customer Satisfaction, Negotiation, Product Marketing, Enterprise Software, Trade Shows, Channel Partners, Email Marketing, Competitive Analysis, Recruiting, Social Media Marketing, Strategy, Marketing Strategy, Networking, Start-ups, Coaching, Inside Sales, Entrepreneurship, Team Leadership, Relationship Building
Education
East Carolina University 2000 — 2004
BA, Psychology
Kinetic Data February 2012 - Present
Core Health Technologies, Inc. July 2011 - January 2012
ChannelAdvisor July 2010 - July 2011
Global Knowledge May 2007 - July 2010
Global Knowledge November 2006 - May 2007
Phoenix Realty of Wake Co., Inc March 2006 - January 2007
Finish Line May 1999 - February 2006
Portrait Homes August 2005 - January 2006
Frostburg State University September 2004 - June 2005
Frostburg State University September 2003 - June 2004
Skills
Enterprise Request..., Solution Selling, Enterprise Solution..., Account Management, SaaS, Customer Service, Salesforce.com, Sales Management, Team Leadership, Cold Calling, Negotiation, Problem Solving, ITIL, Team Building, Strategic Planning, CRM, Social Networking, Phone Skills, Retail, Social Media Marketing, Mentoring, Social Networking Sites, Property Management, Public Speaking, Public Relations, Social Media, Selling, Education Sales, Software Sales, Technology Sales, Thinking Outside The Box, Retail Management, Phone Sales, Certified Project..., Business to Business..., Government Contracts, Sales Trainings, E-commerce Solutions, Sales Metrics, Partnership Programs, Word Of Mouth Marketing, Value Selling, Account Maintenance, Volunteer Engagement, Client Retention, Customer Negotiations, Customer Relations, B2B, IT Solutions, Service Delivery...
Education
Frostburg State University 2001 — 2005
Bachelors, Political Science, International Studies
Universidad Metropolitana de Puebla 2002 — 2002
Engish/Spanish Immersion Program
Allegany High School 1997 — 2001
Diploma, Merit Diploma
Global Knowledge
Associate Project Manager Certificate, Project Management
Ateb, Inc June 2014 - Present
AICPA June 2010 - June 2014
Global Compliance January 2008 - February 2010
Global Knowledge February 2004 - September 2007
Business Telecom Inc July 2002 - January 2004
MCI WorldCom June 2000 - June 2002
HP Enterprise Services July 1998 - June 2000
Education
Coastal Carolina University
Bachelor of Science, Physical Education
Trinity High School
Trinity High School
Shared Services Canada April 2013 - Present
l'université du Québec en Outaouais September 2003 - Present
Natural Resources Canada December 2012 - July 2013
Shared Services Canada (Canada Revenue Agency) October 2010 - March 2013
Canadian Human Rights Commission November 2010 - September 2011
Canada Border Services Agency July 2009 - October 2010
Public Safety Canada August 2009 - January 2010
Public Works and Government Services Canada October 2007 - June 2009
Canada Revenue Agency May 1997 - October 2007
Global Knowledge 1999 - 2002
Skills
Coaching, Risk Management, Business Analysis, Disaster Recovery, Business Transformation, Business Continuity, Software Development, Project Management, IT Security, IT Strategy, Privacy Impact, Requirements Management, Data Centre, Scrum, Enterprise Architecture, Data Center, ITIL, Information Security, Program Management, Management, Security, IT Management, Governance, Project Delivery, Change Management, Project Portfolio..., Business Intelligence, Leadership, PMP, Project Planning, Requirements Analysis, SDLC
Education
York University - Schulich School of Business 2009 — 2010
Master's Certificate, Business Analysis
Université du Québec en Outaouais 2000 — 2003
Master's in Business Administration, Project Management
Carleton University 1990 — 1994
B Eng., Computer Systems Engineering
McGladrey - Consulting April 2010 - Present
MFP Advisors January 1998 - Present
Picis January 2008 - December 2008
Slesar Bros Brewing Company 2005 - 2007
Winters Group 2003 - 2005
Rapid Insights June 2002 - December 2002
Silverplatter Information 1998 - 2001
Global Knowledge 1995 - 1998
Brunswick Biomedical 1992 - 1995
TSI Corporation 1987 - 1991
Skills
COGNOS CONTROLLER,..., Financial Analysis, Financial Reporting, Strategy, Mergers, Mergers & Acquisitions, Finance, Due Diligence, Financial Accounting, Accounting, Management, Corporate Finance, Restructuring, Risk Management, Internal Controls, Revenue Recognition, Human Resources, Auditing, Strategic Planning, Internal Audit, Leadership, Consolidation, Process Improvement
Education
Assumption College 1980 — 1984
Stu-Art, LLC August 2011 - Present
New Horizons Computer Learning Center - Baltimore MD July 2014 - November 2014
Stu Needel February 2010 - January 2012
Rent-A-Center December 2008 - February 2010
All-State Career July 2008 - January 2009
Stu Needel Communications, LLC April 2004 - December 2007
Global Knowledge 1997 - 2001
Atrium Learning Center 1994 - 1995
Chodak, Condliffe, & Assoc. 1986 - 1987
Skills
Public Speaking, Coaching, Writing, Teaching, Music, Corporate Communications, Training & Development, Multimedia..., Audio, Web Conferencing, Published Author, Reiki, Drummer, Percussionist, PowerPoint, Voice Over, Voice Acting, Acting, Improvisation, Executive Coaching, Sales Trainings, Telecommunications..., SOHO, Virtual Office, Presentation Coaching, Editing, Audio Editing, Video Production, Video Editing, Training Course..., Event Production, Audio/Video Production..., Training, Leadership, Sales, Event Planning, Telecommunications, Program Management, Entrepreneurship, Motivational Speaking, Personal Development, Social Networking, Workshop Facilitation, CRM, Small Business, Executive Development, Consulting, Instructional Design, Team Building, Business Coaching
Education
University of Phoenix, South Florida 2002 — 2002
Coursework
Catonsville Community College 1983 — 1984
A.A.
Global Knowledge Partnership May 2002 - Present
Global Knowledge 2002 - Present
IBM February 1999 - September 2001
Skills
Channel, Sales Management, Channel Sales, Solution Selling, Product Management, Sales Operations, Channel Partners, Sales, Training, Management, Customer Retention, Selling, Building Relationships, Sales Process, B2B, Time Management, Strategic Partnerships, Lead Generation, Cold Calling, Customer Service, Direct Sales, Account Management, Salesforce.com, Unified Communications, Relationship Building
Education
ECPI College of Technology 1998 — 1999
Shaw University 1992 — 1996
VMware March 2014 - March 2015
Iron Bow Technologies December 2012 - October 2013
Iron Bow Technologies November 2011 - November 2012
Ironbow Technologies April 2011 - November 2011
CWPS August 2008 - May 2010
Global Knowledge 2006 - 2008
Skills
Managed Services, HP, VMware, Disaster Recovery, Cisco Call Manager, Network Infrastructure, Citrix, Networking, Consulting, Unified Communications, NetApp, Business Development, Salesforce.com, Storage, Business Alliances, Network Security, Data Center, Leadership, SaaS, Strategic Partnerships, Solution Selling, Virtualization, Account Management, Cloud Computing, Sales, Professional Services, Security, Enterprise Software, Management, Direct Sales, Competitive Analysis, Project Management
Education
East Carolina University 2001 — 2004
Bachelor of Science, Education, Psychology, History, English
Global Knowledge May 2005 - Present
Global Knowledge March 2003 - May 2005
Global Knowledge December 1996 - March 2003
Skills
Citrix, VMware, Analytical Skills, Communication, Technical Leadership, Critical Thinking, Strategic Visionary, Virtualization, Cloud Computing, IT Infrastructure..., Business Analysis, Active Directory, EMC Storage, Servers, Training, Cisco Technologies, Networking, IT Operations, Leadership, Microsoft Certified..., Disaster Recovery, Technical Support, Security, Data Center, Microsoft Exchange, Microsoft Technologies, Network Security, Firewalls, VMware Infrastructure, IT Management, Storage, Storage Area Networks, SAN, VMware ESX, Windows Server, Software Documentation, Information Technology, Information Security, Project Management, Management, Red Hat Linux
Education
East Carolina University 1991 — 1995
BSBA
Flexion Inc. 2013 - Present
IntuitiveMedia, LLC January 2004 - Present
Cynergy Systems July 2011 - June 2012
Universal Mind February 2010 - February 2011
McGraw-Hill Higher Education November 2009 - January 2010
Measurement Incorporated May 2009 - August 2009
eCast Corporation February 2008 - February 2009
IntuitiveMedia, LLC January 2004 - February 2008
GEICO August 2007 - September 2007
Global Knowledge July 2007 - August 2007
Skills
AngularJS, Jasmine, ExtJS, Git, JSON, Bootstrap, SASS, CSS3, HTML 5, ActionScript, User Interface Design, Flex, Flash, jQuery, CSS, User Interface, Agile, Subversion, User Experience, Scrum, Information Architecture, OOP, HTML5, HTML, Instructional Design, RIA, JavaScript, Web Development, Dreamweaver, Photoshop, Usability, Web Applications, SOAP, XML, Android, REST, Agile Methodologies, Web Design, Design Patterns, Mobile Applications, Cairngorm, MySQL, Eclipse, Responsive Web Design, Interaction Design, Axure RP, NodeJS, ExpressJS, MongoDB, CoffeeScript
Education
Bloomsburg University of Pennsylvania 1995 — 1997
Masters, Interactive Technology
Indiana University of Pennsylvania 1991 — 1995
Bachelors, Audio, Video, Graphics Production
North Star Resources September 1997 - Present
North Star Resources August 1997 - Present
Global Knowledge 1997 - Present
Deep Creek Center August 2002 - December 2004
ExecuTrain January 1997 - June 1997
ExecuTrain January 1996 - January 1997
Skills
CISSP, Security, TCP/IP, Security+, Firewalls, Training, Network Security, Network Engineering, Information Security, Networking, Integration, Troubleshooting, Computer Security, Disaster Recovery, System Administration, SharePoint, Program Management, Virtualization, VMware, Data Center, Business Development, Cisco Technologies, SaaS, Cloud Computing
Education
Indiana University Bloomington 1992 — 2001
PhD, History, Early Modern Europe
Tulane University 1990 — 1992
MA, History
Davidson College 1985 — 1988
AB, History
University of North Carolina at Chapel Hill 1983 — 1985
transferred, Physics
Davidson
Bachelor of Arts (BA), History
Indiana
Doctor of Philosophy (PhD), Spanish History
Tulane UniversityNew
Master of Arts (MA), Spanish History
Booz Allen Hamilton October 2003 - Present
IRS October 2003 - Present
University of Phoenix August 2008 - Present
Crossroads Career Network April 2003 - Present
THINQ Learning Solutions 2002 - 2003
IBM 1999 - 2002
Infotec Commercial Systems 1997 - 1999
Global Knowledge 1995 - 1997
Digital Equipment 1987 - 1995
Skills
Management Consulting, Project Management, Educational Leadership, Adult Education, MS Project, PMP, Educational Technology, E-Learning, Systems Analysis, Resume Writing, Training, Strategy, Leadership, Teaching, Staff Development, PMO, Distance Learning, Blended Learning, Call Centers, Help Desk Support, Integration, Management, Instructional Design, Microsoft Project, Program Management, Strategic Planning, Consulting, Team Building
Education
Pepperdine University 2007 — 2009
Doctor of Education (Ed.D.)
Capella University 2003 — 2005
Master's Degree
Kennesaw State University 1982 — 1986
Bachelor's Degree
Apple September 2013 - Present
The Institute of Internal Auditors March 2006 - August 2013
Kimley-Horn and Associates, Inc. 2003 - 2006
Global Knowledge March 2000 - September 2003
Ivy House Publishing Group June 1998 - March 2000
The News & Observer June 1997 - June 1998
Skills
Editing, Copy Editing, Proofreading, English Grammar, Writing, AP Style, Social Media, Blogging, Microsoft Office, Meet Deadlines, Newsletters, Leadership, Copywriting, Proposal Writing, Corporate Social Media, Publications, Web Content Management, Chicago Style, Punctuation, Fact-checking, Collaboration, Windows, Mac OS, iWeb, iWork, InDesign, Marketing Communications, Content Development, Social Media Marketing, Marketing, Creative Writing
Education
University of California, San Diego 2008 — 2010
Certificate, Copyediting
Campbell University 1993 — 1996
Bachelor of Arts, English
Purple Penguin May 2006 - Present
Swartz Enterprises, Inc. March 2004 - Present
Stimulating Software May 2014 - Present
Bitzio, Inc. January 2011 - January 2013
Athena The Training Professional 2006 - January 2010
Boson 1998 - 2004
Global Knowledge January 2001 - January 2002
Tech data 1998 - 2000
Tech Data Education Corp. 1997 - 2000
Skills
VMware, Cisco Technologies, CCNP, Programming, Training, Information Technology, WAN, Mobile Applications, Cisco Certified, Troubleshooting, Routers, Switches, Data Center, Virtualization, Routing, CCNA, Firewalls, Security, Cisco IOS, IP, DNS, VMware ESX, Network Administration, Cisco Nexus, Network Security, CCIE, TCP/IP, Network Design, Networking, Strategy, VPN, Cisco UCS, Network Engineering, Network Architecture
Education
Eastern Kentucky University 1991 — 1994
MS, Nuclear Physics
Clarion University of Pennsylvania 1989 — 1992
bs, physics
North Hills High School 1982 — 1986
Diploma, Goofing off
SAS May 2014 - Present
SAS May 2010 - Present
WoodManEXP, LLC. 2009 - 2013
Houghton Mifflin Harcourt School Publishers 2005 - 2008
Noverant 2002 - 2004
Global Knowledge 1997 - 2001
Seer 1996 - 1997
MultiDoc Technologies, Inc 1989 - 1996
Unisys, Foundation Computer Systems 1985 - 1989
SAS Institute 1981 - 1985
Skills
Strategy, Start-ups, Cloud Computing, Mobile Devices, Leadership, Management, IT Strategy, Entrepreneurship, Analytics, Business Strategy, Process Improvement, Marketing, Analysis, Sales, Mergers & Acquisitions
Education
East Carolina University - College of Business 2005 — 2009
MBA
North Carolina State University 1976 — 1982
BS, Computer Science
North Carolina State University 1976 — 1981
BS, Forestry
The Hartford July 2013 - May 2014
Hewlett-Packard August 2010 - April 2011
Cooper Crouse-Hinds Airport Lighting Products September 2008 - October 2008
Global Knowledge December 2007 - June 2008
UnitedHealth Group 1998 - 2007
Excel Telecommunications 1996 - 2000
Electronic Data Systems January 1996 - January 1998
EDS 1996 - 1998
Aetna January 1994 - August 1994
Megson & Heagle Civil Engineers June 1989 - August 1989
Skills
Technical Writing, Technical Documentation, Software Documentation, Visio, Leadership, Interviews, Quality Assurance, Access, Data Warehousing, Training, Proposal Writing, Web Development, E-Learning, Databases
Education
Central Connecticut State University 1993 — 1996
University of Hartford
University of Connecticut
NeuroLeadership Institute June 2015 - Present
Athena Learning Solutions January 2009 - June 2015
Qstream October 2012 - May 2015
BrainStudio International BV October 2012 - May 2015
Coastline College July 2009 - December 2011
Human Capital Institute May 2007 - December 2008
The eLearning Guild January 2003 - May 2007
WBT Systems January 2002 - April 2007
EduPoint, Inc. August 2000 - September 2001
Global Knowledge February 1999 - August 2000
Skills
E-Learning, Leadership Development, Instructional Design, Blended Learning, Curriculum Design, Program Management, Educational Technology, Performance Management, Business Development, Strategy, Career Development, Distance Learning, Performance Improvement, Training, Talent Management, Learning Management, Management, ADDIE, Instructor-led Training, Teaching, Research, Project Management, International Education, Learning Management..., Staff Development, Mobile Learning, Consulting, Management Consulting, Teaching English as a..., Business English, Teacher Training, Higher Education, Enterprise Software, Adult Education, Curriculum Development, Needs Analysis, Leadership, Social Learning, Training Delivery, Change Management, Culture Change, Professional Services, Training Evaluation, Salesforce Training, Business Alliances, Channel Partners, Marketing Strategy, Organizational..., Facilitation
Education
Pepperdine University 2001 — 2007
Ed.D., Education Technology
Rutgers University-New Brunswick 1974 — 1976
MA, English
Boston College 1969 — 1973
BA, English
Talskan Technologies, LLC July 2007 - Present
Global Knowledge 2007 - Present
John Wiley and Sons 2005 - Present
Embarq 2005 - 2007
Sprint 1995 - 2006
Cisco Systems 2000 - 2001
Skills
Cisco Technologies, Telecommunications, VoIP, Network Design, Network Security, MPLS, Content Development, Networking, Training, WAN, IP, Switches, CCNA, Security, VPN, TCP/IP, Network Engineering, Routing, Unified Communications, Troubleshooting, Data Center, Cloud Computing, Routers, Technical Training, Cisco IOS, VMware, Wireless, Virtualization, Network Architecture, Network Administration, Consulting, Disaster Recovery
Education
East Carolina University 1984 — 1987
Bachelor of Arts (BA), Computer Science
University of North Carolina at Chapel Hill 1983 — 1984
Mathematical Sciences
SAS November 2013 - Present
Cisco Systems November 2012 - October 2013
Global Knowledge November 2004 - November 2012
Global Knowledge Network 2001 - 2004
TSI Soccer 1999 - 2001
TMP Worldwide 1996 - 1998
Skills
Product Development, Product Management, Product Life Cycle..., Business Case..., Portfolio Management, Unified Communications, Portfolio Strategy, Capital Budgeting, Sales Enablement, Data Center, Budget Management, Cisco Technologies, Business Case, Budgets, Channel, Product Lifecycle..., Strategic Partnerships, Product Marketing, Account Management, Solution Selling, Cloud Computing, Channel Partners, Training, SaaS, New Business Development, Professional Services, Direct Sales, Lead Generation, Management, Sales Operations, Sales Management, Program Management, Partner Management, Sales, Selling, VoIP, Storage, Vendor Management, Cross-functional Team..., Sales Process, Competitive Analysis, Strategy, Wireless, Team Building, Managed Services, Enterprise Software, Telecommunications, Go-to-market Strategy, Direct Marketing, Pre-sales
Education
Elon University 1992 — 1996
BS, Business Administration: Marketing
Elon University - Martha and Spencer Love School of Business 1992 — 1996
BS, Business Administration: Marketing/Mgmt
Vernon HS 1989 — 1992
Cisco Systems
Charles River Laboratories October 2014 - January 2015
EMC June 2008 - June 2014
Global Knowledge January 2008 - June 2008
ThingMagic, Inc. September 2004 - October 2006
Infosystems Consulting February 2002 - August 2004
netNumina Solutions, Inc. February 2000 - February 2002
Oracle -- Demantra Division September 1998 - February 2000
Invensys (Foxboro Company) September 1988 - September 1998
Skills
Program Management, Curriculum Development, Management, Staff Development, Cloud Computing, Databases, Instructional Design, Enterprise Software, Training, Software Documentation, Project Management, Strategy, Team Leadership, Consulting, Change Management, Start-ups, Leadership, Pre-sales, E-Learning
Education
Cornell University 1978 — 1982
Ph.D.
Harvard University 1973 — 1977
B.A.
Training1Source February 2012 - Present
Global Knowledge November 2010 - February 2012
Global Knowledge December 2008 - November 2010
Global Knowledge July 2007 - December 2008
Ameriprise Financial October 2002 - November 2006
SAS 2006 - 2006
Raindance Communications 2000 - 2001
Skills
Sales Process, Account Management, Financial Services, Training Delivery, Operations Management, Salesforce.com, Training, Solution Selling, Strategic Partnerships, CRM, Direct Sales, Sales, Management, Business Development, Channel Partners, New Business Development, Product Management, Change Management, Selling, Sales Management, Marketing, Project Management, Sales Operations, Leadership, Channel, Cold Calling, Sales Presentations, Team Building, Customer Retention, Marketing Strategy
Education
Franciscan University of Steubenville 1991 — 1995
B.Sc, Business Admin.
SolomonEdwards / M Squared Consulting August 2010 - Present
Global Knowledge January 2009 - June 2014
Point B, Inc. April 2007 - August 2010
SPS Consultants October 2006 - March 2007
Infosys March 2002 - September 2006
Ernst & Young April 1997 - December 2001
Cambridge Technology Partners April 1993 - March 1997
Golden Gate University January 1996 - June 1996
California Lutheran University September 1991 - April 1993
Godrej June 1986 - August 1990
Skills
Change Management, Acquisition Integration, Business Case, Enterprise Risk..., Competitive Analysis, Strategic Leadership, Analysis, Training, Testing, Stakeholder Engagement, Technology Planning, Globalization, Management Consulting, Program Management, PMO, Business Process..., IT Strategy, Operational Strategy, Business Transformation, Business Analysis, Process Improvement, Business Strategy, Leadership, Business Process, Talent Acquisition, Consulting, Outsourcing, Strategy, Business Development, CRM, Management
Education
California Lutheran University 1991 — 1992
MBA, MIS
Temple University - Fox School of Business and Management 1990 — 1991
Doctoral Courses - Econ. & Bus. Admin.
University of Mumbai 1988 — 1990
Master of Management Studies, Sales & Marketing
VJTI, University of Mumbai 1982 — 1986
Bachelor of Engineering, Industrial Engineering
Lenovo June 2011 - Present
Facing the Message (video marketing promotion) 2008 - 2011
Fast Lane Consulting and Education 2009 - 2010
Global Knowledge September 2006 - January 2008
Red Hat August 2005 - August 2006
Bluesocket, Inc. February 2002 - May 2005
EMC Corporation November 1999 - June 2001
LogicaCMG December 1996 - May 1999
PROMIS SYSTEMS June 1995 - December 1996
STORAGE COMPUTER CORPORATION October 1993 - June 1995
Skills
Lead Generation, Email Marketing, Integrated Marketing, Program Management, Product Marketing, Channel Partners, Advertising, Marketing Strategy, Strategy, CRM, Online Marketing, Business Development, Product Management, Multi-channel Marketing, Marketing, Management, Salesforce.com, Leadership
Education
Suffolk University 1999 — 2002
Master’s Degree, Integrated Marketing Communications
Communication Arts College 2009 — 2010
Certificate, Digital Filmmaking, Digital Filmmaking
Duke University 2009 — 2009
Documentary Filmmaking
Massachusetts College of Art and Design 1996 — 1999
Certificate, Graphic Design
Bentley University 1980 — 1984
B.S., Accounting
eMinor (ReverbNation) December 2008 - Present
Symphony Learning Partners January 2008 - Present
Melodic Dream Studios August 2002 - Present
CARQUEST March 2008 - March 2009
Global Knowledge March 2004 - January 2008
Art.com July 2004 - May 2006
Code Technology, Inc. April 2000 - December 2001
Alavi Computer, Inc. February 1997 - February 1999
Alavi Computer, Inc. March 1996 - February 1997
Skills
XML, CSS, JavaScript, HTML, Web Development, PHP, MySQL, Java, XHTML, SQL, HTML 5, SEO, ActionScript, Apache, User Experience, Software Development, C++, Dreamweaver, Visual Basic, Perl, Flash, User Interface, Programming, C, OOP, Web Design, Linux, ASP.NET, E-commerce, Databases, Photoshop
Education
Rutgers University-New Brunswick 2001 — 2003
Computer Science
Brookdale Community College 1999 — 2001
Computer Science
Global Knowledge 2009 - Present
Anova Market Research 2013 - Present
Meredith College August 2011 - May 2013
Guitar Center March 2008 - November 2008
Wilkin Guge Marketing August 2005 - March 2008
LA Times February 2001 - August 2005
Dyncorp January 2000 - February 2001
Inland Empire Economic Partnership June 1998 - August 1999
Omnitrans July 1995 - June 1998
CICAMA 1992 - 1996
Skills
Customer Satisfaction, Customer Experience, Customer Retention, SPSS, Survey Research, Statistical Modeling, Marketing Strategy, Marketing Research, Marketing Analytics, Technical Training, Database Marketing, Brand Awareness, Competitive Intelligence, Business Intelligence, Data Analysis, Data Mining, Segmentation, Customer Insight, Corporate Blogging, Marketing, SurveyMonkey, Analytics, Management, Market Research, Strategy, Competitive Analysis, Analysis, Direct Marketing, Brand Development, Statistics, Qualitative Research, Lead Generation, Integrated Marketing, Quantitative Research, Focus Groups, Consumer Behaviour, Market Analysis, Business Development, Consumer Insights, Panel Management, Vision Critical, Marketing ROI, Marketing Metrics, Text Analytics, Webinar Development, Voice of Customer (VOC), CHAID, Entrepreneurship, Advertising, Advertising Research
Education
California State University-San Bernardino 1986 — 1988
Master of Business Administration (MBA), Management Information Systems and Marketing, 3.75 GPA
California State University-San Bernardino 1980 — 1985
BA, Marketing and Economics, 3.35 GPA
Pacific HS
Lenovo April 2015 - Present
Cisco Systems March 2013 - March 2015
Monster May 2008 - January 2013
Global Knowledge October 2007 - May 2008
Cross Country Automotive Services September 2006 - September 2007
Comcast July 2001 - September 2006
Skills
Captivate, Adobe Acrobat, Blended Learning, Content Management, Hands-on Training, Learning Management, Recruiting, Adobe Creative Suite, Project Management, Graphic Design, ADDIE, Training, Instructor-led Training, User Experience, Instructional Design, Leadership Development, Learning Management..., Training Delivery, Flash, InDesign, E-Learning, Technical Writing, Needs Analysis, Coaching, Web Design, Adobe Presenter, Performance Management, Photoshop, Information Architecture, Social Media, E-learning Modules, Technical Training, Social Networking, SnagIt, WebEx, Content Development, Adult Education, Employee Training, Onboarding, Curriculum Design, Training Needs Analysis, Distance Learning
Education
Boise State University 2007 — 2010
Masters, Instructional Performance and Technology
Boston University 2006 — 2007
Certificate, Training and Development
Lesley University 2000 — 2005
Masters, Education and Curriculum
Regis College 1996 — 2000
Bachelors, Graphic Design
Billerica Memorial High School 1992 — 1996
Brad Matthews Studios Photography January 2006 - Present
The F.J. Westcott Company January 2011 - Present
Tether Tools April 2014 - September 2015
The F.J. Westcott Company January 2011 - April 2014
Global Knowledge July 2008 - December 2010
Tamara Lackey Photography 2008 - 2010
Bronto Software March 2007 - June 2008
Robert Half Technology March 2006 - March 2007
Ray Price Harley-Davidson/Buell January 2003 - November 2005
Skills
Mac OS X, Windows, PowerPoint, HTML, Salesforce.com, Word, Excel, Outlook, SalesLogix, Photoshop, Microsoft Office, Customer Service, Social Media, Advertising, Account Management, Photography, Wedding Photography, Digital Photography, Event Photography, Adobe Lightroom, Technical Support, Photography Instructor, Training, Sales, Cold Calling, Social Media Marketing, OS X, Lightroom, Microsoft Excel, Sales Operations, Lead Generation, Leadership, Marketing, CRM, Microsoft Word, Adobe Creative Suite, Employee Training, Business Development, Customer Satisfaction, Selling
Education
North Carolina State University 1997 — 2002
Bachelor of Science, Computer Science
Appalachian State University 1996 — 1997
Red Hat September 2014 - Present
Red Hat August 2013 - September 2014
Red Hat August 2012 - August 2013
Red Hat August 2007 - August 2013
Red Hat February 2004 - August 2007
Tangram Enterprise Solutions (now dba H.P.) January 1999 - January 2004
Global Knowledge April 1998 - January 1999
Skills
Cloud Computing, Marketing Strategy, Marketing Management, Sales Enablement, Channel, Strategic Partnerships, Partner Management, Lead Generation, Demand Generation, SaaS, Business Development, Competitive Analysis, Integrated Marketing, B2B Marketing, Sales Operations, Strategy, Team Building, CRM, Go-to-market Strategy, Management, Marketing, Leadership, Online Marketing, Marketing Communications, Salesforce.com, Sales, Business Alliances, Enterprise Software, Sales Management, Virtualization, Channel Partners, Product Marketing, Solution Selling
Education
American University 1995 — 1999
MS, Information Technology
University of Virginia 1989 — 1993
BA, History
Avaya February 2011 - Present
Avaya (Layne Communications - Contractor) January 2010 - February 2011
Preston Trail Job Network December 2008 - November 2009
Global Knowledge 2000 - 2008
Nortel 1998 - 2000
Nortel 1994 - 1998
Nortel 1990 - 1994
Nortel 1988 - 1990
Nortel 1987 - 1988
NEC 1985 - 1987
Skills
Telecommunications, Vendor Management, Project Management, Process Improvement, Team Leadership, Cross-functional Team..., Change Management, Management, Budgets, Strategy, Negotiation, Operations Management, Leadership, Training, Team Management, Account Management, Coaching, Product Development, Integration, Team Building, Networking, Sales, Project Planning, Enterprise Software, Business Process, Human Resources, Outsourcing, CRM, Customer Satisfaction, Business Process..., Business Development, Business Analysis
Education
Collin County Community College 2009 — 2009
Preparing for PMP
Amberton University 1995 — 1997
Master of Science (MS), Human Relations and Business
Auburn University at Montgomery 1976 — 1979
Bachelor of Science (BS), Business Administration (Personnel Management)
ECPI University October 2000 - Present
Global Knowledge August 1998 - December 2000
Skills
Troubleshooting, Network Security, Active Directory, Networking, Windows 7, Curriculum Development, Cisco Technologies, Routers, Computer Hardware, Operating Systems, CCNA, VMware, Windows Server, Servers, Access, XP, Security, Switches, Cisco IOS, Hardware, System Administration, Software Installation, Technical Support, TCP/IP, Linux, Windows, Network Administration, VMware ESX, Switching, DNS, DHCP, Routing, Microsoft Exchange, Virtualization, Wireless Networking, VPN, Cisco Routers, Group Policy, Computer Security, Help Desk Support, Firewalls, Laptops, Citrix, Red Hat Linux, Network Design, Computer Repair, Disaster Recovery, Server Administration, Printers, A+ Certified
Education
East Carolina University 2002 — 2005
Masters, Industrial Technology - Computer Network Management, 4.0
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1972 — 1978
BS/BA, Business/Personnel/Finance
ECPI University
ASK Process, Inc September 1999 - Present
ASPE, Inc. September 2004 - Present
Forward Momentum January 2007 - Present
Global Knowledge 2004 - Present
Project Connections 2005 - Present
CM Crossroads 2005 - Present
Zenetex April 2012 - January 2014
Raytheon 2000 - 2002
ServiceWare August 1998 - September 1999
Software Engineering Institute 1986 - 1998
Skills
Program Management, Process Improvement, Business Analysis, Project Management, Software Project..., Change Management, Quality Assurance, Training, Leadership, PMP, CMMI-SVC, CMMI-DEV, ITIL, Integration, SDLC, Team Building, SharePoint, CMMI, Project Portfolio..., Software Documentation, Business Process..., IT Service Management, Consulting, Agile Methodologies, Requirements Analysis, IT Strategy, Scrum, Information Technology, Enterprise Architecture, Business Intelligence, IT Management, Software Development, PMO, Requirements Gathering, Visio, Business Process, Testing, Agile Project Management, Resource Management, Governance, Vendor Management, Management Consulting, Team Leadership, Project Delivery, Process Engineering, CRM, Analysis
Education
University of Dayton 1981 — 1983
MS, Management Science
Edinboro University of Pennsylvania 1972 — 1975
Bachelor of Science (BS), Mathematics and Computer Science
Cisco January 2012 - Present
Global Knowledge April 2006 - January 2012
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill October 2002 - June 2005
Martin Marietta Materials October 2000 - March 2002
Quality Software Products (QSP) May 2000 - September 2000
SynQuest Technologies January 1998 - May 2000
Tech Resource Group (TRG) June 1996 - January 1998
Whirlpool Corporation 1989 - 1994
Skills
Program Management, Training, Team Building, Project Planning, Cross-functional Team..., Vendor Management, CRM, Team Leadership, Budgets, Risk Management, PMO, Business Analysis, Strategy, Leadership, Customer Satisfaction, E-Learning, Project Portfolio..., Cloud Computing, Sales, Software Documentation, Problem Solving, Change Management, Customer Service, Process Improvement, Business Process..., SharePoint, Technical Training, Human Resources, Customer Advocacy, Account Management, New Business Development, Continuous Improvement, Mentoring, Operations Management, Requirements Gathering, Requirements Analysis, Microsoft Office, Microsoft Excel, Management, Project Management, PMP
Education
Andrews University
BS, Industrial and Operations Engineering, minor Computer Science
Meredith College
North Carolina State University
Cisco November 2014 - Present
Cisco October 2013 - Present
WHIPTAIL, part of Cisco September 2013 - October 2013
Nexenta Systems April 2012 - September 2013
Vigilent July 2011 - December 2011
Oracle January 2008 - October 2010
EMC August 2004 - January 2007
Global Knowledge April 2002 - January 2004
TelOptica May 2000 - December 2001
Consulting Partners (A Modis Company) May 1997 - May 2000
Skills
Professional Services, Open Source Software, Storage, Cloud Computing, Solution Selling, Virtualization, Storage Virtualization, Strategy, Management, Storage Area Networks, Salesforce.com, Hardware, Infrastructure, Business Alliances, NetApp, Cold Calling, Pre-sales, iSCSI, SAN, Unix, Sales Operations, Networking, EMC Storage, Data Center, IP, Leadership, Software Industry, Oracle, Linux, Channel Partners, Telecommunications, Storage Management, Start-ups, Operating Systems, Storage Solutions, Network Design, New Business Development, Enterprise Software, Enterprise Storage, Direct Sales, Go-to-market Strategy, Partner Management, Sales Enablement, Selling, Deduplication, SaaS, NAS, Managed Services, Sales, Disaster Recovery
Education
Baylor University 1991 — 1994
BBA, Entrepreneurship
Baylor University 1991 — 1994
BBA, Entrepreneurship
Brilliant Island January 1995 - Present
Global Knowledge March 2000 - February 2005
Nortel Networks January 1995 - March 2000
Skills
explaining things to..., Animation, Video, Flash, Character Animation, Scripting, Storyboarding, Flash Animation, After Effects, 3D, Motion Graphics, Cartoons, Premiere, Traditional Animation, Orchestral Music, Music Theory, Compositing, Music
Education
Animation Mentor 2005 — 2006
Animation
University of North Texas 1983 — 1989
Music Composition, Trombone, Television Production
Augustana College 1978 — 1982
BME, music
United States Department of Defense October 2008 - Present
Protected Networks, Inc. November 1997 - October 2008
Global Knowledge November 1997 - October 2008
Access Research Corporation April 1997 - December 1997
AT&T Technical Services/Lucent Technologies January 1994 - March 1997
Skills
CISSP, Security+, Information Security, Information Assurance, Architecture, SDLC, Network Security, Security, Computer Security, Disaster Recovery, System Administration, Virtualization, Vulnerability Assessment, Vulnerability Scanning, Risk Management, Risk Assessment, Bluecoat Proxies, Firewalls, Intrusion Detection, Host Intrusion..., Information Security..., TCP/IP, Cisco Security, Security System Design, Security Controls, Information Security..., Cisco Technologies, DoD, Networking, Integration, Penetration Testing, Architectures
Education
Bellevue University 1991 — 1992
BS, Business Administration and Technical Studies
Community College of the Air Force 1986 — 1988
AAS, Information Systems Management
freelance January 2009 - Present
Fraternidad 4 2005 - 2013
Contacta-Call May 2010 - January 2012
Unified Homes Solutions, Inc. 2008 - January 2012
MSC Consultores Gerenciales, C.A. November 2006 - November 2008
Global Knowledge January 2006 - October 2008
HP Education - Venezuela January 2005 - September 2008
CTT September 2007 - August 2008
Ubuntu-ve LoCo Team June 2007 - April 2008
FONCREI February 2005 - December 2007
Skills
Microsoft Technologies, Linux server..., Ethical Hacking, Network Administration, GNU, Windows Server, Active Directory, IIS, LDAP, VMware Infrastructure, VMware Server, Blade Servers, BladeCenter, Ubuntu, Ubuntu Servers, Ubuntu Clouds, ITIL, Service Desk, Joomla, Drupal, Dreamweaver, Fireworks, Firewalls, DNS administration, Postfix, Bind, System Administration, SysAdmins, KVM, Xen, XenServer, Ovs, OVM, OVMM, OVMS, Zimbra, Zentyal, Snmp, Zenoss, LPI, MS-SQL, Oracle, Apache, MySQL, Misión critica, Alta disponibilidad, Alto rendimiento, Bash, Security, Linux System...
Education
Universidad 'Alejandro de Humboldt' 2015 — 2020
Ingeniero, Ingeniería informática
Universidad Nacional Experimental de la Fuerza Armada, UNEFA 2006 — 2010
Abandonado, Ninguno
Global Knowledge January 2012 - Present
Skills
Account Management, Citrix, Sales Process, Cold Calling, Active Directory, Microsoft Office, Sales, Solution Selling, Networking, Salesforce.com, Team Leadership, Direct Sales, Building Relationships, Lead Generation, Selling, Team Building, Relationship Building, Leadership, Project Management
Education
Barton College 1985 — 1989
Bachelor of Science (B.S.), Business Administration and Management, General
CEB September 2013 - Present
Triple Creek Associates April 2013 - August 2013
Bersin & Associates December 2012 - January 2013
Global Knowledge July 2007 - November 2012
Global Knowledge July 2007 - July 2010
ConMed Linvatec April 2006 - April 2007
Skills
VMware, VoIP, ITIL, Government, Technical Services, Finance, Start-ups, Program Management, Leadership, Enterprise Software, Management, Solution Selling, Project Management, Sales, Cisco Technologies, New Business Development, Direct Sales, Lead Generation, Sales Process, Salesforce.com, Training, Cold Calling, Selling, Vendor Management, Strategic Partnerships, Account Management, Networking, Cloud Computing, Channel Partners, Enterprise Technology..., Sales Management, Unified Communications, Security, Business Development, Building Relationships, Consulting, Competitive Analysis, Cross-functional Team..., SaaS, Sales Operations, Integration, Professional Services, Talent Management, CRM, Human Resources, Telecommunications, Customer Retention, Strategy, Market Research
Education
Abilene Christian University 2000 — 2005
Bachelor of Arts (BA)
Adolfo Camarillo High School 1996 — 2000
High School
VMware February 2012 - Present
Global Knowledge August 2006 - February 2012
NC Triangle Affiliate - Susan G Komen for the Cure September 2010 - June 2011
ISA - The Instrumentation, Systems, and Automation Society November 1999 - August 2006
Bolton Corp November 1993 - July 1999
Skills
Email Marketing, Product Marketing, Marketing Communications, Lead Generation, Social Media Marketing, Direct Marketing, Strategy, Trade Shows, Management, Marketing Management, Advertising, Leadership, Direct Mail, Mentoring Of Staff, Social Media, Analytics, Event Planning, Project Management, Marketing, Event Marketing, Blogging, Strategic Planning, Training, Program Management, Content Marketing, Data Center
Education
Peace College 1993 — 1996
BA, Business Major, Double Minor in Marketing & Spanish, Summa cum laude
Duke University 1999 — 2000
certificate, communications
County Medical Services Program (CMSP) July 2014 - Present
Orion Health August 2011 - May 2014
Meta Vista Consulting Group November 2008 - August 2011
MetaVista Consulting Group 2004 - 2011
Global Knowledge January 2007 - April 2009
Public Sector Consultants August 2007 - December 2008
Public Sector Consultants, Inc (PSC-Inc) November 2006 - November 2008
Dept of Human Assistance, County of Sacramento May 2001 - May 2005
Skills
SAS Programming, Electronic Data..., Delta Liaison Interface..., PMP, MS Project, Project Planning, Business Analysis, Software Project..., Software Implementation, Program Management, Healthcare Information..., Project Portfolio..., PMO, Process Improvement, IT Management, Government, IT Strategy, Management Consulting, Government Procurement, EMR, Project Implementation, Software Training, Project Execution, Group Presentations, Government Contracting, Healthcare IT, eHealth, Organizational..., Project Oversight, Strategic Planning, Mentoring, Team Management
Education
University of California, Davis - Graduate School of Management 1998 — 2000
MBA, Business Administration
California State University-Sacramento 1982 — 1984
BA, Management of Information Systems
Global Knowledge Training November 2013 - Present
Global Knowledge May 2005 - November 2013
Productivity Point International January 2001 - May 2005
Guest Instructor- Wake Technical Community College 2005 - 2005
Technical Resource Group September 1998 - January 2001
Skills
Instructional Design, E-Learning, Instructor-led Training, ADDIE, Needs Analysis, Blended Learning, Learning Management, ILT, Learning Management..., Distance Learning, Adult Education, Performance Consulting, Hands-on Training, Adult Learning Theory, WebEx, Technical Writing, Training Delivery, Employee Training, Dreamweaver, Flash, Training, Organizational..., Technical Training, CRM, Job Aids, Curriculum Design, SharePoint, Coaching, SnagIt, Instructional Technology, Performance Improvement, Content Development, Knowledge Management, Multimedia, Workshop Facilitation
Education
Appalachian State University 1993 — 1997
BA English, minor Environmental Chemistry
E.A Laney High School
Global Knowledge February 2001 - Present
Skills
E-Learning, Hands-on Training, Instructor-led Training, Project Management, Training, Employee Training, Instructional Design, Needs Analysis, Adult Education, Training Delivery, Coaching, Leadership Development
Education
University of King's College 1996 — 2000
Bachelor of Arts (BA)
Dalhousie University
VMware April 2012 - Present
Cisco Systems January 2012 - April 2012
Fast Lane August 2006 - July 2011
Global Knowledge October 1997 - March 2006
Skills
Program Management, Product Management, E-learning, Instructional Design, Customer Relations, Account Management, Staff Development, Vendor Relations, Customer Service, Leadership Development, Administration, Vendor Management, E-Learning, Enterprise Software, Salesforce.com, Instructor-led Training, Project Management, Cisco Technologies, Management, Training, Cross-functional Team..., Contract Negotiation, Business Development, Marketing, SDLC, SaaS, Solution Selling, Outsourcing, Partner Management
Education
West Virginia University 1995 — 1996
MS, Safety Management
Fairmont State University 1990 — 1994
BS, Management & Marketing
Center for Professional Development @ ITT Technical Institute June 2015 - Present
American Income Life Insurance Company October 2014 - January 2015
Sageworks, Inc. August 2009 - September 2013
Global Knowledge October 2007 - April 2009
Unisys February 2004 - March 2007
StorageTek May 2002 - February 2004
McDonald's July 1995 - May 2002
Skills
Cold Calling, Lead Generation, Channel, Direct Sales, SaaS, Technical Recruiting, B2B, Strategic Partnerships, Competitive Analysis, Sales, Sales Management, Sales Operations, New Business Development, Enterprise Software, Vendor Management, Talent Acquisition, RFP, Marketing Management, Market Planning, Territory Management, Training, Management, Strategic Planning, Networking, Leadership, Employee Training, Time Management, Selling, Consulting, Sales Force Development, Strategy, Analysis, Sales Process, Account Management, Business Development, Salesforce.com, Team Building, Solution Selling
Education
Rochester Institute of Technology 2001 — 2004
BS, Business Administration - Marketing and Communications
Finger Lakes Community College 1996 — 2000
AS, Business Administration
NHS 1992 — 1995
Global Knowledge April 2014 - Present
Global Knowledge Training August 2012 - April 2014
Global Knowledge 2012 - 2014
Skills
Training Delivery, Training, Instructor-led Training, Needs Analysis, Blended Learning, Learning Management, Team Leadership, Sales Process, Solution Selling, Cold Calling, E-Learning, Management, Team Building, Cloud Computing, Program Management, Business Analysis, Vendor Management
Education
East Carolina University 1997 — 2002
Bachelor of Science in Business Administration, Marketing/Finance
Global Knowledge December 2007 - Present
Allan Jacobs Technical Services, LLC November 2007 - Present
Ignite 2015 May 2015 - May 2015
TechEd EU 2014 October 2014 - October 2014
TechEd NA 2014 May 2014 - May 2014
TechEd NA 2013 June 2013 - June 2013
TechEd NA 2012 May 2012 - May 2012
TechEd NA 2011 May 2011 - May 2011
TechEd NA 2010 2010 - 2010
TechEd NA 2009 June 2009 - June 2009
Skills
Lync Server 2013, Exchange Server, Windows Server 2008, Windows 7, SharePoint, SCOM, SCCM, Lync Server, MS SC Private Cloud, Microsoft Exchange, Windows Server, Lync Server 2010, Active Directory, Servers, Technical Training, DNS, Hyper-V, Microsoft Certified..., Cloud Computing, Virtualization, Microsoft Technologies, System Deployment, System Administration, Windows, Security, VPN, ITIL, Cluster, Network Administration, Network Security, IT Operations, Messaging, Unified Communications, MCT, Lync
Education
University of Toledo College of Law 1975 — 1978
JD, Law
Baruch College, City University of New York (CUNY) 1971 — 1975
BA, Political Science, Economics
Stuyvesant High School 1968 — 1971
Investor Services Company of America February 2015 - Present
Authentic Business Intelligence Alliance January 2014 - Present
Tilt, Inc. May 2013 - Present
VSCHOOLZ, Inc. August 2012 - June 2013
VenueGen June 2011 - October 2012
American Research Institute February 2003 - June 2011
Global Knowledge July 1996 - February 2003
National Technology Group January 1994 - July 1996
Entex / JWP Information Systems October 1987 - December 1993
Marine Magic April 1985 - October 1987
Skills
New Business Development, Business Management, Virtual Worlds, Blended Learning, Entrepreneurship, Team Leadership, Client Development, Serious Games, Series 63, Systems Integration, Distance Learning, Organizational Learning, Learning Management, Experiential Learning, Learning Services, Educational Technology, Technology Transfer, Technology Integration, Integrating Technology..., Social Media Marketing, Public Speaking, Managing Start-ups, Adult Education, Educational Leadership, Sales Management, International Sales, Salesforce.com, Sales Presentations, Client Presentation, Strategic Financial..., Immersive Environments, Contract Negotiation, Building Relationships, Sales Process, Employee Training, Virtual Teams, Matrix Management, Marketing Communications, Marketing Strategy, Market Research, Product Management, Financial Modeling, Financial Reporting, Customer Acquisition, Microsoft Office, Mobile Technology, Budget Process, Aquisition, Gamification, K12 Education Technology
Education
Fairfield University 1985 — 1988
BS
Tilt Coaching Academy 2013 — 2014
Certified Practitioner
Global Knowledge May 2012 - Present
Bronto Software 2013 - 2013
Skills
Cold Calling, Customer Service, Sales, Direct Sales, Account Management, Training, Coaching, Team Leadership, Sales Management, Sales Process, Time Management, Negotiation, Management, Customer Retention, Selling, Leadership, Leadership Development
Education
East Carolina University
Bachelor of Arts (B.A.), Kinesiology and Exercise Science
Global Knowledge Training February 2014 - Present
Global Knowledge November 2007 - January 2014
Easter Seals UCP NC DBA ASAP June 2005 - January 2007
Rescare, Inc August 1999 - July 2005
Ciruit City 1996 - 1999
Skills
Active Directory, Cisco, VMware, Virtualization, SQL Server, Cisco Technologies, System Administration, Servers, Microsoft SQL Server, Windows Server, Windows 7, Microsoft Exchange, Cloud Computing, SharePoint, Networking, Technical Support, Data Center, DNS, Disaster Recovery, Security, Firewalls, Network Administration, Network Security, Citrix, Switches, Hyper-V, Microsoft Technologies, WAN, TCP/IP, IT Management, SAN, Management
Education
East Carolina University 1996 — 2001
Bachelors, Business - Decision Science
Christ Church Boys Higher Secondary School 1978 — 1990
Varrow May 2013 - Present
Presidio 2011 - 2013
Global Knowledge May 2007 - August 2011
Global Knowledge May 2007 - November 2010
Homeworks Custom Builders April 2006 - February 2007
Skills
Solution Selling, Account Management, Cloud Computing, Salesforce.com, Cold Calling, Unified Communications, Cisco Technologies, Data Center, Direct Sales, Training, SaaS, Vendor Management, Information Technology, Sales, Sales Operations, Strategy, Enterprise Software, Virtualization, Management, Network Security, Strategic Partnerships, New Business Development, Project Management, B2B, Security, Sales Process, Storage, Selling, Telecommunications, Business Development, Sales Management, Networking, Consulting, MPLS, Lead Generation, Managed Services, Team Building, Leadership, Team Leadership, Sales Presentations, Channel Partners, Partner Management, Software Industry, Wireless, Contract Negotiation, Customer Retention, VMware, CRM, Disaster Recovery, Professional Services
Education
College of Charleston 2002 — 2005
Corporate and Organizational Communication, Marketing, Communication, PR, Business, Spanish
RADAR Solutions Group Inc. July 2014 - Present
Movati Athletic January 2014 - Present
CTES Training March 2014 - May 2014
Grassroot Technologies August 2013 - February 2014
Taggart YMCA 2000 - January 2014
bluArc Hosted Business Phone & Internet Services July 2010 - July 2013
Great River Media November 2009 - June 2010
Nexient Learning January 2005 - May 2009
Spherion 2005 - 2006
Global Knowledge 1998 - 2006
Education
Algonquin College of Applied Arts and Technology
Earl of March
W. Erskine Johnstone
Integrated Laboratory Systems May 2015 - Present
Global Knowledge May 2012 - May 2015
North Carolina State University January 2011 - May 2012
North Carolina State University November 2006 - January 2011
Adventure Landing August 2005 - August 2006
Education
East Carolina University 1999 — 2004
Bachelor of Science (BS)
Global Knowledge 2014 - Present
Global Knowledge Training LLC April 1997 - Present
Global Knowledge Training 2007 - 2010
Global Knowledge Training 2006 - 2007
Global Knowledge Training 2004 - 2005
Global Knowledge Training 2002 - 2003
Spirent Communications November 2001 - March 2002
Global Knowledge Training 2000 - 2002
Global Knowledge Training 1999 - 2000
Global Knowledge Training 1998 - 1999
Skills
Business Development, Strategy, Training, Solution Selling, Management, Sales Management, Leadership, Sales Process, Sales Operations, Account Management, Sales, Program Management, Direct Sales, New Business Development, Team Leadership, Strategic Partnerships, Change Management, SaaS, Cloud Computing, Project Management, Process Improvement, Vendor Management, Channel Partners, Managed Services, Unified Communications, Networking, Lead Generation, CRM, Business Planning, Integration, Enterprise Software, Product Management, Product Marketing, Project Planning, Channel, Customer Retention, Selling, Product Development, B2B, Sales Presentations, Call Centers, Professional Services, Sales Enablement, Cross-functional Team..., Key Account Management, Building Relationships, IBM Certified, Global Strategy..., Creative Concept Design, Portfolio Management
Education
North Carolina State University 1994 — 1997
Bachelor of Arts (B.A.)
Appalachian State University 1993 — 1994
Asheboro High 1989 — 1993
Kforce Inc November 2014 - Present
Sunset Learning Institute August 2013 - March 2014
Global Knowledge September 2007 - October 2012
Global Knowledge September 2006 - June 2008
Skills
Account Management, Direct Sales, Solution Selling, Cold Calling, Sales Process, Relationship Management, Building Business..., Conflict Resolution, Salesforce.com, Sales, Networking, Building Relationships, Training, Lead Generation, Strategy, Channel Partners, B2B, Customer Satisfaction, Unified Communications, Selling, CRM, Channel Sales, Marketing, Time Management, Professional Services, Cloud Computing, Leadership, Negotiation, Customer Retention, Management, Vendor Management, Employee Training, Business Development, SaaS, Managed Services, Sales Presentations, Key Account Management, Strategic Partnerships, Enterprise Software, New Business Development, Sales Operations, Sales Management, Software Industry, Team Leadership, Go-to-market Strategy, VoIP, Sales Enablement, Product Marketing, Business Alliances, Partner Management
Education
East Carolina University
Bachelor of Arts, English Language and Literature, General
East Carolina University
Bachelor of Science (B.S.), Communications and Media Studies
Global Knowledge January 2014 - Present
Robert Half April 2013 - January 2014
Allstate October 2012 - April 2013
Liberty Mutual Insurance March 2010 - February 2012
Enterprise Rent-A-Car 2008 - 2010
Skills
Disability Insurance, Insurance, Commercial Insurance, Property & Casualty..., Customer Service, Cold Calling, Homeowners, Sales Management, Workers Compensation, Sales, Customer Satisfaction, Account Management, Umbrella Insurance, Underwriting, Marketing, Direct Sales, Term Life Insurance, Outside Sales, Sales Operations, Employee Benefits, PowerPoint, Marketing Strategy, Management, Customer Retention, Recruiting, Selling, Hiring, Finance, Sales Process, Sales Presentations, Temporary Staffing, Training, Life Insurance, Accounting, Leadership, Accounts Receivable, Temporary Placement
Education
East Carolina University 2004 — 2007
Communication, Public Relations & Print Journalism
Limelight Networks June 2013 - Present
Concentrix September 2012 - June 2013
CCS April 2010 - August 2012
Global Knowledge 2008 - 2010
Iron Mountain 2007 - 2008
ADP 2005 - 2007
Skills
Account Management, Sales Management, Business Strategy, Contract Negotiation, Cost Management, Sales Presentations, Profit & Loss Management, Succession Planning, Budget Allocation, Hiring Practices, New Business Development, Strategic Planning, Sales Process, Budgets, SaaS, Income Statement, B2B, Business Development, Sales Operations, Product Marketing, P&L Management, Sales, Leadership, Cold Calling, Managed Services, Outsourcing, Marketing, Salesforce.com, Lead Generation, Direct Sales, Solution Selling, Networking, Strategic Partnerships
Education
Bloomsburg University of Pennsylvania 2001 — 2005
Management, Marketing
BI Worldwide March 2008 - Present
Global Knowledge August 2005 - March 2008
Productivity Point August 2003 - August 2005
Thomson Learning - NETg/Wave Technologies July 1998 - August 2003
Energy & Environmental Work 1993 - 1998
Skills
Account Management, Salesforce.com, Business Development, Business Acumen, B2B, Solution Selling, Sales Management, Management, Product Management, Sales Process, Leadership, Program Management, Lead Generation, Sales, Enterprise Software, Selling, B2B Marketing, SaaS, Direct Sales, Consulting, Entrepreneurship, Marketing Communications, Strategy, Strategic Partnerships, Training, Customer Satisfaction, Marketing, Digital Marketing, Marketing Strategy, Direct Marketing, New Business Development, CRM
Education
Boston University
Master’s Degree, Energy & Natural Resources Management
Washington University in St. Louis
BA, Political Science & Economics
Global Knowledge June 2010 - November 2010
American Research Institute October 2008 - November 2010
Williamson County Soap September 2001 - December 2006
Freescale Semiconductor March 1998 - September 2004
CARDINAL TECHNOLOGY, INC January 1996 - January 1997
Seagate Technology October 1989 - January 1996
Skills
FrameMaker, Adobe Acrobat, HTML, Editing, PowerPoint, SQL, Word, Technical Documentation, Microsoft Word, Captivate, Training, Software Documentation, E-Learning, Technical Writing, Program Management, Leadership, Team Leadership, Strategic Planning, Microsoft Office, Team Building, Change Management, Marketing, Photoshop
Education
UCSC, Junior
Harbor High
High School Diploma
Cabrillo College
AA, 1987
VMware, Inc. May 2012 - Present
Cisco Systems February 2011 - February 2012
GlaxoSmithKline August 2009 - February 2011
Blue Cross Blue Shield of North Carolina August 2008 - May 2009
Cisco Systems June 2008 - July 2008
EDS, an HP company January 2008 - June 2008
GlaxoSmithKline June 2006 - December 2007
Global Knowledge 2005 - 2006
Skills
Captivate, E-learning, Online Training, Fireworks, Flash, Articulate, Articulate Storyline, Multimedia, Instructional Design, Blended Learning, E-Learning, Instructor-led Training, Adobe Fireworks, Dreamweaver, ActionScript, ADDIE, Learning Management..., Training, Storyboarding, Adobe Creative Suite, Camtasia
Education
North Carolina State University 1992 — 1995
B.A., Multidisciplinary Studies - Writing, Dance, Acting
Florida State University 1983 — 1985
A.A., Liberal Studies
Cisco December 2013 - Present
ProQuest Dialog November 2012 - November 2013
Dialog November 2007 - June 2010
Dialog 2003 - 2005
Dialog 2001 - 2002
Global Knowledge 2000 - 2001
Skills
Account Management, Training, Customer Service, Customer Support, Order Management, Sales Support, Sales Operations, CRM, Competitive Intelligence, Sales, Management, Selling, Forecasting, Oracle E-Business Suite, Salesforce.com, Microsoft Office, Customer Retention, Sales Management, Business Development, Lead Generation, Leadership, Solution Selling
Education
North Carolina State University 1993 — 1997
BA, Psychology
Appalachian State University 1997 — 1999
MA, Health Psychology
Sierra Pacific Mortgage Company, Inc. DBA: Aspire Mortgage Group May 2015 - Present
U.S. Bank October 2014 - Present
U.S. Bank March 2014 - October 2014
Sierra Pacific Mortgage Company, Inc. September 2013 - March 2014
American Pacific Mortgage January 2013 - September 2013
Cositas Bonitas June 2011 - January 2013
Sugarplums Dayschool December 2008 - January 2011
Siemens 2004 - 2004
Global Knowledge 2002 - 2004
Global Knowledge 2000 - 2002
Skills
Training, Team Leadership, Adobe Creative Suite, Event Planning, Customer Service, Social Networking, Social Media Marketing, Marketing, Public Speaking, Photoshop, Social Media, Advertising, Event Management, Leadership, Public Relations, Marketing Communications, Sales, Team Building, Business Development, Sales Management, Strategic Planning, Management
Education
Portland State University 2007 — 2011
Bachelor of Science, Social Science
Kent State University 2004 — 2005
Work in Progress, Liberal Studies
California State University-Fullerton 1997 — 1999
Work In Progress, Liberal Arts
St. Mary's University 1991 — 1993
Work in Progress, Business Administration
Canada Post / Postes Canada March 2014 - Present
Adecco Group September 2013 - March 2014
Global Knowledge September 2009 - September 2013
Why Interactive through Nexient Learning December 1997 - August 2009
Skills
Leadership Development, Requirements Analysis, Learning Management, Dreamweaver, Blended Learning, Project Planning, Team Leadership, Social Media, Project Management, Learning Management..., Management, Workshop Facilitation, Online Advertising, Team Building, User Interface Design, Training Delivery, Graphic Design, Instructional Design, Graphics, Adobe Creative Suite, Organizational..., E-Learning, Instructor-led Training, Program Management, SharePoint, Needs Analysis, Salesforce.com, Change Management, Creative Direction, CRM, Web Design, CSS, Content Management, Technical Writing, Team Management, Strategy, Knowledge Management, Adult Education, Leadership, Coaching, Technical Training, Business Process..., Sales Process, Business Analysis, Illustrator, Training, Strategic Planning, Process Improvement, Hands-on Training, Multimedia
Education
Concordia University 1992 — 1995
Bachelor of Fine Arts (BFA), Design and Applied Arts
DCScenter.com January 2012 - Present
Sales and Marketing February 2011 - December 2011
New Horizons Computer Learning Centers December 2009 - February 2011
Raytheon Technical Services Company November 2005 - October 2009
Global Knowledge 1996 - 2005
Productivity Point International 2002 - 2004
Skills
Sales Management, Business Development, Sales, IT Strategy, Account Management, Solution Selling, Leadership, Strategy, Training, Program Management, Marketing, Project Management, Management, Entrepreneurship, Strategic Partnerships, Outsourcing, Leadership Development, Direct Sales, Coaching, Change Management, Online Marketing, Start-ups, CRM, Marketing Strategy, Management Consulting, Team Leadership, Cross-functional Team..., Business Strategy
Education
Bowling Green State University 1972 — 1976
BS, Business
Sherlock Resources, LLC July 2015 - Present
Christian Adams Australian Opals June 1997 - Present
The Go Solution February 2014 - November 2014
PostNet November 2012 - February 2014
Merrill Lynch September 2011 - October 2012
Intuit Health Group December 2009 - August 2011
Christian Adams Real Estate Investments March 2006 - July 2011
Global Knowledge February 2007 - September 2008
Outback Gems and Jewelry January 1998 - January 2006
Skills
Business Relationship..., Sales Management, Detail Orientation, Wealth Management, Investments, Strategic Financial..., Real Estate, Financial Analysis, Entrepreneurship, Leadership, Strategic Planning, Small Business, Business Planning, Financial Planning, Team Building, Marketing, Cold Calling, Salesforce.com, SaaS, Management, Sales, Account Management, Business Development, Customer Service, Training, New Business Development
Education
Campbell University 2010 — 2011
MTWM, Masters in Trust and Wealth Management
Campbell University 2008 — 2010
MBA, Business
University of Texas at Tyler 1998 — 2002
Bachelor of Business Administration, Finance
Food State August 2012 - June 2013
KBW Financial Staffing & Recruiting February 2011 - September 2011
PC Connection October 2002 - April 2009
TYCOM November 2000 - November 2001
Kollsman March 1998 - November 2000
Global Knowledge December 1995 - March 1997
Digital Equipment Corporation 1980 - 1995
Skills
Sourcing, Strategic Sourcing, Negotiation, Purchasing, Vendor Relationships, Supply Management, Procurement, Vendor Management, Supply Chain, Forecasting, Customer Service, Cross-functional Team..., Contract Negotiation, Continuous Improvement
Education
Daniel Webster College 1998 — 2000
Bachelors, Organizational Management
Newbury College
Fast Lane Consulting and Education July 2010 - Present
SkillSoft Corporation May 2009 - July 2010
Cisco Systems August 2008 - March 2009
Consumer Source, Inc. 2003 - 2008
Global Knowledge 1998 - 2002
Curtis Media Group 1997 - 1998
Skills
Strategic Sales, Account Management, Solution Selling, Sales Process, Direct Sales, Strategic Partnerships, Selling, SaaS, Sales, Telecommunications, Leadership, Security, Training, Cisco Technologies, Lead Generation, Virtualization, Strategy, Enterprise Software, Salesforce.com, Cloud Computing, Channel Partners, Cold Calling, Networking, CRM, Business Development, Go-to-market Strategy, Data Center, Unified Communications, Managed Services, Sales Operations, Product Management, Professional Services, New Business Development, Storage, B2B, Sales Management, Channel Sales, Customer Retention, Sales Enablement, Sales Presentations, VoIP, Team Leadership, Partner Management, Cross-functional Team..., Pre-sales, Building Relationships, Management
Education
Binghamton University 1980 — 1985
BA, Psychology
ExitCertified November 2014 - Present
Quint Wellington Redwood January 2014 - October 2014
TEKsystems March 2013 - January 2014
Trivera Technologies May 2009 - March 2013
Global Knowledge July 2006 - May 2009
Global Knowledge Training April 2005 - July 2006
Global Knowledge Training April 2003 - March 2005
Global Knowledge Training May 2002 - April 2003
Skills
Partner Management, Account Management, Training, Salesforce.com, Sales, Direct Sales, Team Leadership, Telecommunications, Management, Strategy, Vendor Management, Solution Selling, Change Management, Needs Analysis, Training Needs Analysis, Learning Management, Leadership, Training Delivery, Training & Development, Program Management, Business Development, Strategic Partnerships, Product Management
Education
Appalachian State University 1996 — 2001
BS, BSBA Business Management
Appalachian State University 1996 — 2001
BS, Industrial and Organizational Psychology
Fieldglass September 2015 - Present
Fieldglass January 2015 - Present
Fieldglass November 2010 - Present
Peopleclick August 2008 - October 2010
Global Knowledge February 2006 - July 2008
Citigroup 2006 - 2008
MassMutual 2007 - 2007
Synaptis February 1999 - January 2006
Waste Management, Inc 2000 - 2005
Skills
Program Management, Training, Project Management, Integration, CRM, Business Process, Oracle, Recruiting, PeopleSoft, Instructional Design, Software Documentation, E-Learning, Vendor Management, Strategy, Management, Consulting, Account Management
Education
Campbell University 1994 — 1996
MBA
Rush University Medical Center September 2015 - Present
Rush University Medical Center October 2014 - Present
The Nash Group January 2000 - Present
Lee Hecht Harrison December 2008 - Present
Global Knowledge June 2013 - Present
The Ayers Group 2013 - Present
Aalto University (formerly Helsinki School of Economics) 2009 - Present
Aalto University (formerly Helsinki University of Technology) 2009 - Present
George Mason University May 2009 - June 2012
Overland Resource Group March 2009 - January 2012
Skills
Executive Coaching, Leadership Development, Change Management, Organizational..., Strategy, Instructional Design, Research, Workshop Facilitation, Emotional Intelligence, Leadership, Training, Management Consulting, Organizational..., Human Resources, Talent Management, Coaching, Executive Development, Facilitators, Organizational Design, Career Development, Culture Change, Management Development, MBTI, 360 Feedback, Conflict Resolution, Career Counseling, Succession Planning, Employee Engagement, Performance Improvement, Personal Development, Performance Management, Employee Training, Training Delivery, Strategic Planning, Personnel Management, Organizational Learning, Organizational Behavior, Career Management, E-Learning, Staff Development, Consulting, Workforce Planning, HR Consulting, Psychometrics, Adult Education, Facilitation
Education
Fielding Graduate University 2002 — 2008
PhD, Human and Organization Development
Longwood University 1997 — 1998
Master of Science (MS), Psychology
James Madison University 1990 — 1992
Master of Education (MEd)
James Madison University 1984 — 1988
Bachelor of Science (BS), Fine Art
SAS February 2014 - Present
SAS August 2013 - February 2014
Global Knowledge Training April 2012 - August 2013
Global Knowledge Training April 2011 - August 2013
Global Knowledge May 2007 - March 2011
AT&T September 2003 - September 2006
Nortel September 1996 - September 2001
Skills
Analytics, Sales Operations, Business Development, SAS, Business Analysis, Customer Retention, Strategy, Account Management, Sales, Leadership, Marketing, Entrepreneurship, Business Intelligence, Online Marketing, Sales Process, Product Marketing, Digital Media, Customer Intelligence, Cloud Computing, Project Management, Training, Management, Program Management, Sales Management, Networking, Mobile Devices, Team Leadership, SaaS, Strategic Partnerships, Enterprise Software, Online Advertising, Direct Sales, CRM, Partner Management, Lead Generation, Customer Satisfaction, B2B, Professional Services, Advertising, New Business Development, Advertising and..., Marketing for small..., Ad Serving, Visual Analytics, Predictive Analytics, Text Analytics
Education
Campbell University
Master of Business Administration (MBA), Business
Meredith College
BS Business, Busness/ Marketing
Whiteville High
SAP April 2015 - Present
SAP January 2014 - Present
SAP April 2013 - December 2013
SAP May 2012 - 2013
SAP Americas June 2010 - 2012
BT Global Services 2003 - May 2010
BT Global Services April 2000 - December 2003
Global Knowledge February 1999 - February 2000
CSI January 1996 - January 1999
AT&T January 1994 - May 1996
Skills
Start-ups, Program Management, Market Research, Business Planning, Telecommunications, Management, Channel, B2B, Product Development, Integrated Marketing, Leadership, Demand Generation, Business Alliances, Forecasting, Outsourcing, Product Management, Channel Partners, Sales Process, Marketing, Market Analysis, Strategic Partnerships, Process Improvement, Partner Management, Managed Services, Product Marketing, Analytics, Business Intelligence, Lead Generation, Professional Services, Budgets, Thought Leadership, SAP, New Business Development, Vendor Management, Recruiting, Segmentation, Business Process, Team Management, International Business, Mobile Devices, CRM, Cloud Computing, Business Analysis, Consulting, Executive Management, Strategy, Go-to-market Strategy, Business Development, Enterprise Software, SaaS
Education
Erickson Coaching International 2014 — 2015
Professional Coaching, High performance coaching
Pennsylvania State University-Great Valley Graduate Center 1999 — 2001
MBA, Management and Leadership
Drexel University - LeBow College of Business 1987 — 1992
BS, Marketing/Finance
EMC October 2005 - Present
Society for Technical Communication 1994 - 2010
Aprimo August 2003 - October 2005
TPS September 2002 - August 2003
Global Knowledge 2000 - 2001
Skills
FrameMaker, Technical Communication, Technical Documentation, RoboHelp, SnagIt, Online Help, Technical Writing, Manuals, Single Sourcing, Software Documentation, XML, Usability, Wikis, Visio, SharePoint, Content Management, Project Management, Document Management, DITA, Structured Authoring, Quality Assurance, Information Architecture, Dreamweaver, Release Notes, XMetal, Information Design, Content Development, Arbortext, Captivate, MadCap Flare, Online Help Development, PaintShop Pro, Adobe Acrobat, White Papers, Camtasia, Technical Editing, CMS, Task Analysis, Usability Testing, Information Mapping, Technical Training
Education
East Carolina University 1999 — 2002
MA, Technical Communication
East Carolina University 1993 — 1997
BA, Communication
Youth Service Bureaus of the YMCA August 2012 - Present
Eaton & Associates September 2009 - October 2013
Vallemar Elementary School September 2012 - June 2013
Coverity April 2009 - September 2009
Cisco August 2008 - October 2008
MicroMenders November 2004 - April 2008
Veritas 2003 - 2004
Global Knowledge 2001 - 2004
Oracle 1999 - 2000
Ladera Oaks April 1993 - December 1998
Skills
SaaS, Solution Selling, Virtualization, Account Management, Channel, Professional Services, Sales Process, Direct Sales, Strategic Partnerships, Business Development, Storage, VMware, Channel Partners, Customer Service, Selling, Management, Leadership, Sales Operations, Business Alliances, Sales Management, Sales
Education
Notre Dame de Namur University 2010 — 2013
Master of Science (MS), Clinical Psychology-MFT
California State University-East Bay 1995 — 1997
BA, Sociology
California State University-San Bernardino 1994 — 1995
Clinical Psychology
Lenovo September 2015 - Present
Lenovo September 2014 - September 2015
Lenovo August 2013 - September 2014
Lenovo February 2012 - August 2013
Lenovo May 2010 - March 2012
Re/Max One Realty July 2009 - September 2010
Global Knowledge March 2008 - April 2009
Kerr Drug, Inc. April 2005 - March 2008
Overton's, Inc. January 2003 - February 2005
Skills
Social Media Marketing, Merchandising, E-commerce, Product Marketing, Web Content, Copywriting, User Experience, Email Marketing, Content Strategy, SEO, Online Marketing, Marketing, Advertising, Marketing Strategy, Lead Generation, Social Media, Strategy, Management
Education
East Carolina University - College of Business 1998 — 2002
BSBA
Global Knowledge Training September 2010 - Present
Globalknowledge February 2008 - September 2010
Global Knowledge 2007 - September 2010
Robert Half International 2003 - 2007
Skills
Contract Negotiation, Channel, Event Management, Cold Calling, Consultative Selling, Management, Salesforce.com, Account Management, Customer Retention, Selling, Sales Operations, Lead Generation, Solution Selling, Training, Channel Partners, Sales Presentations, Business Development, Cloud Computing, Sales Process, Direct Sales, Sales, Employee Training, Data Center, B2B, Virtualization, Networking, Team Leadership, Marketing, New Business Development, Leadership, Sales Management, Strategic Partnerships, Team Building, CRM, Unified Communications, Enterprise Software, Partner Management, Software Industry, Managed Services, Professional Services, Strategy, Channel Sales, Storage, Building Relationships, Sales Enablement, Go-to-market Strategy, SaaS, Product Marketing, Business Alliances, Key Account Management
Education
East Carolina University 1994 — 1999
BS, Exercise Sport & Science
Annandale High School 1986 — 1989
ACE Group January 2013 - Present
Joann Leonard June 2012 - January 2013
Oracle October 2008 - June 2012
Global Knowledge March 2006 - October 2008
GMAC Mortgage September 2004 - October 2005
Right Management July 1995 - October 2003
Microsoft March 1989 - March 1993
SmithKline Beecham May 1986 - February 1989
Skills
Project Management, Training Delivery, Software Documentation, Live Virtual Class..., Instructor-led Training, Change Management, Softskills Training, E-Learning, Blended Learning, Business Analysis, Business Process, Requirements Analysis, Instructional Design, Needs Analysis, ERP, Hands-on Training, Technical Training, Software Implementation, Strategy, Enterprise Software
Education
Drexel University 1981 — 1983
Master of Science (M.S.), Information Science
Temple University 1977 — 1981
Bachelor of Arts (B.A.), Liberal Arts
Global Knowledge April 2011 - Present
Global Knowledgle July 2007 - April 2011
Global Knowledge May 2006 - July 2007
Skills
Direct Sales, Account Management, Sales Process, Sales Operations, Solution Selling, Cold Calling, Training, Customer Retention, Training Delivery, Cisco Technologies, E-Learning, Sales, Blended Learning, New Business Development, Salesforce.com, Needs Analysis, Instructor-led Training, Customer Service
Education
East Carolina University 1998 — 2002
ACIES Engineering October 2007 - Present
Global Knowledge November 2006 - August 2007
The Princeton Review November 2003 - November 2006
Raging Waters May 1999 - November 2003
Skills
Event Planning, Customer Service, Microsoft Excel, Event Management, Budgets, Microsoft Office, Microsoft Word
Education
San Jose State University 2001 — 2003
BS, Business Management
De Anza College
Associate of Arts (AA)
Amy Noble February 2013 - Present
KRU Therapy November 2007 - February 2013
Global Knowledge August 1997 - May 2007
Measurement Inc. February 1997 - July 1997
Belk October 1996 - February 1997
The Blowing Rocket May 1995 - September 1996
Skills
Editing, Proofreading, Technical Writing, Instructor-led Training, Market Planning, Instructional Design, E-Learning, Writing, Creative Writing, Publications, Advertising, Creative Direction, Training, Marketing, Marketing Communications, Strategy, Brochures, Copy Editing
Education
Appalachian State University 1991 — 1995
BS, Communications with Advertising concentration
Superior School of Real Estate
NC Real Estate Broker's License
Downingtown STEM Academy August 2011 - Present
Downingtown West High School 2006 - June 2011
Global Knowledge 2005 - 2006
Skills
Instructional Design, Instructor-led Training
Education
Drexel University 2009 — 2011
Certificate Program, Instructional Technology Specialist
Penn State University 1998 — 2005
Master's degree, Instructional Systems Design
West Chester University of Pennsylvania 1984 — 1989
BS, Education
High School 1980 — 1984
Global Knowledge October 1998 - Present
Skills
Needs Analysis, Learning Management, Blended Learning, Instructional Design, E-Learning, Training Delivery, Learning Management..., ADDIE, Adult Education, Leadership Development, Coaching, Instructor-led Training, Distance Learning, Organizational..., Soft Skills, Team Leadership, Leadership, Employee Engagement, Executive Coaching, Organizational Learning, Employee Training, Training, Management Development, Workshop Facilitation, Organizational..., Performance Improvement, Career Development, Staff Development, Technical Training, Performance Management, Hands-on Training
Education
Centennial College 2003 — 2005
Certificate, Adult Education
York University 1991 — 1992
Bachelor of Education, Education
University of Toronto 1986 — 1990
Bachelor of Science, Biology & Psychology
Youth Digital June 2015 - Present
Appia March 2013 - June 2015
ion interactive May 2012 - December 2012
iContact February 2011 - March 2012
Bronto Software June 2007 - 2011
Global Knowledge 2004 - 2006
PHE 2003 - 2004
Skills
Email Marketing, Online Marketing, SEO, Social Media Marketing, Digital Marketing, Marketing Automation, Demand Generation, Lead Generation, SEM, Web Analytics, Driving Revenue, Marketing Operations, Online Advertising, B2B, Landing Page..., Marketing, PPC, Customer Acquisition, Google Analytics, Content Marketing, Marketing Strategy, Mobile Marketing, Interactive Marketing, Strategy, B2B Marketing, E-commerce, SaaS, Salesforce.com, Digital Strategy, CRM, Multi-channel Marketing, Analytics, Marketo, Direct Marketing, Database Marketing, Google Adwords, Integrated Marketing, Online Lead Generation, Strategic Partnerships, Campaign Management, Product Marketing, Lead Management, Content Strategy, Conversion Optimization, Web Marketing, Customer Retention, Affiliate Marketing, Digital Media, Thought Leadership, Omniture
Education
East Carolina University 1995 — 2000
Bachelor of Arts, English Literature
Boston Medical Center (BMC) February 2013 - Present
Massachusetts General Hospital December 2010 - February 2013
The Abreon Group June 2009 - October 2010
Global Knowledge/ Mass Mutual Financial Group/PTC January 2009 - June 2009
Demandware July 2008 - November 2008
Self-Employed January 2002 - July 2008
Transportation and Security Administration September 2007 - December 2007
The Judge Group / Berkeley Training Division January 2007 - July 2007
Global Knowledge May 2006 - December 2006
Genuity Solutions, Inc. December 2000 - November 2001
Education
The George Washington University 2001 — 2002
Master's Certificate, Project Management
Babson College - Franklin W. Olin Graduate School of Business 1993 — 2000
MBA candidate - Part-Time Evening, Entrepreneurial Management
Hampton University 1986 — 1990
Boston Latin School 1980 — 1986
Cisco Systems May 2011 - Present
ASPE Technology January 2010 - May 2011
WestLake Training + Development May 2009 - October 2009
Global Knowledge April 2007 - October 2009
Global Knowledge October 2006 - March 2007
Global Knowledge August 2006 - October 2006
Global Knowledge July 2005 - August 2006
Champion Products December 1992 - June 1998
Skills
Solution Selling, Sales Process, Salesforce.com, Account Management, Sales
Education
Appalachian State University 1982 — 1986
Commercial Design
Appalachian State University 1982 — 1986
Bachelor of Science (BS), Commercial Design
McKinney November 2010 - Present
McKinney April 2008 - Present
Global Knowledge February 2006 - April 2008
Skills
Web Development, HTML + CSS, JavaScript, jQuery, XML, User Interface Design, Interaction Design, User Experience, umbraco, ActionScript, Flash, Flash Animation, Interactive Advertising, Digital Marketing, Multimedia, Advertising, Adobe Creative Suite, Digital Media
Education
Appalachian State University 1995 — 1999
BSBA, Marketing & Management
Flight on Eagle Mountain Lake June 2015 - Present
www.thevoiceoftoday.com October 2006 - Present
StarGate Impressions October 2013 - Present
D G Bryan, LLC dba D G Bryan Commercial Cleaning Equipment August 2001 - Present
City of Rowlett May 2003 - May 2007
Tek Systems February 2002 - September 2004
Global Knowledge August 1999 - April 2000
Ameripol Synpol Corporation January 1997 - December 1999
Texaco Research and Development April 1993 - January 1997
Skills
Team Building, Budgets, Project Management, Strategic Planning, Process Improvement, Coaching, Customer Satisfaction, Leadership, Customer Service, Negotiation, Networking, Contract Negotiation, Marketing, Sales, Program Management, Training, Entrepreneurship, Management, Business Development, Start-ups, Project Planning
Education
Electronics Technician Association through The Light Brigade 2006 — 2006
Certification, Fiber Optics Installer
BICSI 2004 — 2004
(RCDD) Registered Communications Distribution Designer, Communications
Amberton University 2001 — 2002
Certification, Project Management
Global Knowledge 1999 — 1999
Certification, TCP/IP Network Analyst
Fort Knox - U S Army 1988 — 1988
PLDC, Primary Leadership Development Course
U S Army - Ft. Devens - E/W Intercept Strategic Receiver Subsytems Repair 1985 — 1986
BS eq, Electronics
Global Knowledge June 2009 - Present
ITPreneurs July 2008 - Present
ITpreneurs July 2008 - Present
Help Desk Institute 2003 - Present
Optimal Connections, LLC August 2002 - Present
itSMF USA 2013 - 2014
QuickStart Intelligence 2013 - 2014
Phoenix TS 2012 - 2014
HDI 2002 - 2009
QAD 1998 - 2002
Skills
Instructor-led Training, Management Consulting, Assessment, ITIL, Service Management, IT Service Management, Customer Service, Service Delivery, Incident Management, IT Management, IT Strategy, Service Desk, Knowledge Management, Process Improvement, Web Analytics, Help Desk Support, IT Operations, Business Process..., Team Leadership, Business Analysis, Change Management, Software Documentation, Training, Technical Support, Troubleshooting, Cloud Computing, Management, Call Centers, Information Technology, Program Management, Leadership, Consulting, Vendor Management, SharePoint, Analysis, CRM, Business Process
Education
National University 1982 — 1986
MBA, General
California State University-Fullerton 1969 — 1974
BA, Polictical Science Intnl Relations
Global Knowledge January 2006 - Present
Global Knowledge Training 2005 - Present
Skills
E-learning, Flash, Graphics, Adobe Creative Suite, Premiere, Illustrator, Web Design, Graphic Design, Illustration, Photoshop, ActionScript, CSS, HTML, Dreamweaver, User Interface Design, E-Learning, HTML 5, Multimedia, InDesign, Web Development, After Effects, Captivate, User Experience, Flash Animation, Layout, Storyboarding, Interaction Design, Logo Design, Adobe Acrobat, Motion Graphics, Information Architecture, Animation
Education
Cleveland Institute of Art 1999 — 2004
Bachelor's degree, Fine Arts
Global Knowledge 2007 - Present
Education
East Carolina University 1996 — 1999
Global Knowledge October 2000 - Present
Merisel May 1999 - October 2000
Skills
Sales Management, Solution Selling, Strategic Partnerships, Channel Partners, Lead Generation, Account Management, Change Management, Sales Objective..., Mentoring and Coaching, Sales Process..., International Sales, Federal Sales, Training, Direct Sales, Management, Sales, Leadership, Business Development, Selling, Forecasting, Building Relationships, Sales Operations, Sales Process, Coaching, Customer Retention, Team Leadership, Partner Management
Education
Bob Jones University
Bachelor of Arts (B.A.)
Global Knowledge September 2004 - April 2010
Education
Baylor University
WebAssign January 2014 - Present
TEKsystems January 2012 - January 2014
eCornell June 2011 - February 2012
eCornell July 2011 - January 2012
The Training Consortium August 2009 - July 2011
Integrated Data Architects 2008 - August 2009
Global Knowledge August 2006 - 2008
Global Knowledge August 2006 - May 2007
Bayer Advanced March 2004 - August 2006
Skills
Team Leadership, Sales Management, Cisco, Teamwork, Application Development, Customer Relations, New Business Development, Consultative Selling, Account Management, Negotiation, Leadership Development, Key Account Management, Change Management, Direct Sales, Solution Selling, Team Building, Strategic Planning, Mentoring, B2B, E-learning, Coaching, Contract Negotiations, Organizational..., Contract Negotiation, Strategy Development, Market Research, Problem Solving, Customer Service, Business Strategy, Forecasting, Cold Calling, Marketing Strategy, Sales Process, Social Media, Professional Services, Budgeting, People Management, Selling, Management, Budgets, Cisco Technologies, Customer Satisfaction, Recruiting, Strategy, Leadership, Training, Marketing, Human Resources, Vendor Management, Sales
Education
Cornell University 2011 — 2014
Business, Leadership, Project Management
Arizona State University 2001 — 2003
Bachelor of Science, Global/ International Business
Arizona State University West 2001 — 2003
Bachelor of Science, Global Business and Marketing
Tarrant County College
Tarrant County College
Global Knowledge August 2006 - Present
Education
East Carolina University 2001 — 2004
Fast Lane January 2015 - Present
Fast Lane Consulting and Education June 2010 - January 2015
Global Knowledge Training LLC December 2009 - May 2010
Global Knowledge October 2005 - January 2010
2005 Foundry Networks, Inc March 2002 - 2005
Cisco Systems May 2000 - January 2002
Cisco Systems October 1998 - May 2000
Skills
Sales Management, Business Development, Strategic Partnerships, B2B, VoIP, Sales Presentations, Storage, Customer Service, Product Management, Cloud Computing, solu, Cold Calling, NetApp, Building Relationships, Channel Relationship..., Business Relationship..., Channel Sales, Direct Sales, Salesforce.com, Value Based Selling, Customer Retention, Management, Sales Operations, Selling, CRM, Enterprise Software, Channel Partners, Training, Sales
Education
Florida International University 1991 — 1993
Bachelor's of Science degree, Hospitality Administration/Management
Broome Community College 1989 — 1990
Associate's degree, Hospitality Administration/Management
Shannon Nelson Consulting, Inc. January 2001 - Present
Pharmaceutical Companies 2000 - Present
Hewlett-Packard Enterprise Services December 2013 - January 2015
United Airlines March 2013 - September 2013
Accenture Consulting - GFEBS March 2011 - October 2012
Accenture Consulting - USDA August 2010 - March 2011
Cegedim Dendrite 2006 - 2010
Learntech Inc. 2007 - 2009
Global Knowledge 2006 - 2008
Skills
Training Delivery, Instructional Design, Instructor-led Training, Captivate, Hands-on Training, E-Learning, Needs Analysis, Change Management, Training, Coaching, Leadership Development, Blended Learning, Team Building, Learning Management, Performance Management, SAP, CRM, Employee Training, Software Documentation, WebEx, Workshop Facilitation, Technical Training, Business Intelligence, Executive Coaching, Talent Management, Soft Skills, Adult Education, Logistics, Human Resources, SAP HR, Supply Chain Management, Siebel, Learning Management..., Organizational..., Management
Education
Benedictine University 1998 — 2000
Master of Science (M.S.), Clinical Psychology
National-Louis University 1996 — 1998
Bachelor of Arts (B.A.), Behavioral Sciences
Joliet Junior College 1994 — 1996
Associate of Arts (A.A.), Certificate in Human Resource Management
Fidelity Investments 2007 - Present
Global Knowledge 2005 - 2007
Alphanumeric Systems 2003 - 2005
GlaxoSmithKline 1999 - 2001
GlaxoSmithKline 1998 - 1999
GlaxoSmithKline 1997 - 1998
GlaxoSmithKline 1995 - 1997
GlaxoSmithKline 1994 - 1995
Skills
Business Analysis, Requirements Gathering, SDLC, Requirements Analysis, Visio, Agile Methodologies, Process Improvement, User Acceptance Testing, Software Project..., Waterfall, Vendor Management, Systems Analysis, Project Portfolio..., Business Process..., Project Management, Analysis, SharePoint, Program Management, Gap Analysis, PMP
Education
Meredith College 1990 — 1993
MBA
Appalachian State University
BSBA, Healthcare Management
Global Knowledge May 2005 - Present
Global Knowledge May 2005 - March 2009
SmartPath 2003 - 2004
BTI Telecom 1993 - 2001
Business Telecom, Inc (BTI) 1992 - 2001
BTI 1992 - 2001
Skills
Executive Management, SaaS, Sarbanes-Oxley Act, Forecasting, Financial Modeling, Financial Reporting, Mergers, Account Management, Financial Goals, Mergers & Acquisitions, Process Improvement, Business Development, Strategy, Leadership, Change Management, Strategic Partnerships, Start-ups, Contract Negotiation, New Business Development, Cross-functional Team..., Cold Calling, Business Strategy, Management, Salesforce.com, Sales Management, Competitive Analysis, Team Building, Sales Process, Direct Sales, Business Planning, Management Consulting, Negotiation, Financial Analysis, Sales Operations, Strategic Planning, Cloud Computing, Selling, Solution Selling, Budgets, Vendor Management, Professional Services
Education
Elon University - Martha and Spencer Love School of Business 1987 — 1988
MBA, Accounting and Finance
Elon University 1986 — 1987
BA, Accounting
University of Georgia - Terry College of Business 1983 — 1985
Gartner April 2015 - Present
Oracle April 2013 - April 2015
Lenovo August 2006 - April 2013
IBM May 2003 - August 2006
Global Knowledge September 2000 - February 2003
Skills
Account Management, Solution Selling, Sales, Cloud Computing, Direct Sales, Channel, Channel Partners, Leadership, New Business Development, Demand Generation, Program Management, Professional Services, Cold Calling, Virtualization, Cross-functional Team..., Team Leadership, Mobile Computing, Salesforce.com, Private Cloud
Education
East Carolina University 1995 — 1999
Bachelor of Arts (BA), Communication, General
M&T Bank September 2014 - Present
M&T Bank September 2011 - September 2014
M&T Bank March 2010 - September 2011
Nortel December 2008 - December 2009
Nortel June 2008 - December 2008
Nortel August 2007 - June 2008
Nortel May 2004 - August 2007
Nortel August 2003 - May 2004
Global Knowledge November 2002 - August 2003
PricewaterhouseCoopers September 1998 - November 2002
Skills
Analysis, Auditing, Budgets, Finance, Financial Analysis, Cross-functional Team..., Financial Reporting, Leadership, Management, Sarbanes-Oxley Act, Strategy
Education
Canisius College 1994 — 1998
Bachelor's Degree, Accounting and Finance
Global Knowledge Training June 2013 - Present
Global Knowledge July 2008 - June 2013
Global Knowledge February 2004 - July 2008
Global Knowledge Training February 2000 - February 2004
Skills
Training, E-Learning, Account Management, Instructional Design, Salesforce.com, Needs Analysis, Instructor-led Training, Sales, Sales Process, Employee Training, Cloud Computing, Cold Calling, Training Delivery, Blended Learning, Management
Education
Fairmont State University 1988 — 1993
Bachelor of Science (B.S.), Industrial and Organizational Psychology
INC Research September 2008 - Present
CARQUEST April 2007 - September 2008
Global Knowledge 2006 - 2007
PGI Nonwovens 1999 - 2006
National Spinning 1997 - 1999
Skills
Oracle Applications, Oracle HR, Oracle E-Business Suite, Oracle Discoverer, PL/SQL, SDLC, Oracle, SQL, Databases, XML, JavaScript, Business Analysis, Operating Systems, ERP, Microsoft SQL Server, Database Administration, Unix, Project Management, Oracle Financials, Requirements Analysis, Visio
Education
East Carolina University 1995 — 1997
University of North Carolina at Wilmington 1994 — 1995
Biology
Global Knowledge Training March 2014 - Present
Global Knowledge, LLC. March 2012 - March 2014
U.S. Department of the Army August 2010 - February 2012
Global Knowledge January 2008 - August 2010
Skills
IT Management, Microsoft Exchange, Help Desk Support, Technical Support, Troubleshooting, Active Directory, Windows 7, SharePoint, System Administration, Windows Server, Networking, Process Improvement
Education
TUI University 2008 — 2011
BSITM, Information Technology Management
Community College of the Air Force 1998 — 2000
AAS, Instructor of Technology and Military Science, Teaching
Community College of the Air Force 1996 — 1998
AAS, Weather Technology
Global Knowledge September 2013 - Present
SEMATECH at CNSE Albany July 2012 - April 2013
SEMATECH at CNSE Albany September 2009 - March 2010
Educational Testing Service December 2008 - April 2009
INFOTRUST/DATA DIMENSIONS, INC February 2007 - February 2008
COMPUTER PUBLICATIONS UNLIMITED March 2006 - January 2007
M3 Design May 2006 - July 2006
SEMATECH, INC July 1994 - January 2006
Dell, Inc. March 1993 - June 1994
SEMATECH June 1989 - March 1993
Skills
Writing, Line Editing, Publications, Software Documentation, Publishing, Management, Leadership Development, Corporate Communications, Technical Writing, Copy Editing, Training, Data Analysis, Web Content, Testing, Project Management, Strategic Planning, Process Improvement, Visio, SharePoint, Program Management
Education
Austin Community College 2004 — 2005
Visual Communications
Johnston Community College
Continuing Education, Technical Writing, Web Development
Graduate of Robert E. Lee High School
Global Knowledge
Skills
Solution Selling, Direct Sales, Cold Calling, Training, SaaS, Account Management, E-Learning, Instructor-led Training, Needs Analysis, Cloud Computing, Business Development, Sales Process, Employee Training, Salesforce.com, Customer Retention, Instructional Design, Online Advertising, Marketing, Selling, Team Leadership, Lead Generation, Training Delivery, Unified Communications, Networking, Windows 7, Strategic Partnerships, New Business Development, Sales, Management, Project Management, Virtualization, Leadership
Education
The University of North Carolina at Chapel Hill
Master of Business Administration (MBA)
Emerson College
Bachelor of Science - Communications
BusinesSuites November 2013 - Present
Deja Brew Coffee House April 2009 - Present
Global Knowledge September 2007 - March 2013
Sierra Pacific Engineering & Products August 1999 - June 2007
Kirk Paper/xpedx June 1986 - April 1999
Skills
Customer Relations, Word, Excel, Outlook, Direct Sales, Excellent Negotiator, Operations Expertise, Product Management, Strong Analytic Skills, Microsoft Word, Customer Service, Microsoft Excel, Business Development, Sales, Social Media Marketing, Social Media, Leadership, CRM, Account Management, Training, New Business Development, Sales Management, Team Building, Management, Salesforce.com
Education
California State University-Long Beach - College of Business Administration
MBA, Business Administration and Management, General
Loyola Marymount University, College of Business Administration
BS
Global Knowledge April 2014 - Present
IBM January 2010 - April 2014
Nortel January 2009 - January 2010
PricewaterhouseCoopers January 2006 - 2009
Skills
Accounting, Financial Reporting, Income Tax, Sarbanes-Oxley Act, Tax, US GAAP, Internal Controls
Education
East Carolina University 2000 — 2005
Master of Science, Accounting
East Carolina University 2000 — 2005
Bachelor of Arts, Psychology
Global Knowledge Loan OfficerAmerican Home MortgageOctober 2004 - December 2005
Triangle Marketing, the real estate experts March 1995 - August 2000
Education
Broward College
AS, Elem Educ
Global Knowledge November 2009 - October 2010
SAS March 2009 - October 2009
Digital Lifestyle Outfitters February 2006 - November 2008
SpectraSite Communications April 2002 - December 2005
S&ME, Inc. July 2000 - January 2002
Piedmont Air Conditioning September 1999 - July 2000
ADT November 1998 - September 1999
Magellan Behavioral Health April 1995 - December 1997
American Social Health Association 1992 - 1995
Wilson County Department of Social Services 1991 - 1992
Skills
Accounts Receivable, Accounts Payable, Small Business, Account Reconciliation, Invoicing, Finance, Payroll, Accounting, Auditing, Data Entry, Sarbanes-Oxley Act
Education
East Carolina University 1989 — 1991
BSW, Social Work
Global Knowledge September 1998 - July 2014
Skills
Account Management, Sales Process, Solution Selling, Training, Direct Sales, Training Delivery, Coaching, Management
Education
Fanshawe College
Hotel Management, Human Relations, Human Resources Mgmt/Personnel Admin., Labour Relations
Circuit City April 2008 - February 2009
Global Knowledge July 2005 - April 2008
Management Information Systems Group 2001 - 2005
Skills
Business Process, Data Analysis, Analytics, Analysis, Business Analysis, Microsoft Excel, Access, Market Research, Microsoft Office, SQL, Visio, Competitive Analysis, Project Management, PowerPoint, SPSS, Forecasting, Research, Web Analytics, Financial Analysis, Segmentation
Education
American InterContinental University
Bachelor's degree, Information Technology
Virginia Commonwealth University
Global Knowledge October 2006 - Present
Kaiser Permanente IT May 2006 - Present
Heald College July 1997 - July 2006
Skills
CCNP, Cisco, Teaching, WAN, Network Design, Network Engineering, Troubleshooting, TCP/IP, CCNA, Routing, Cisco Technologies, Data Center, Information Technology, Integration, Network Administration, Networking, Software Documentation, Telephony, Vendor Management, VoIP, Wireless Networking
Education
Brigham Young University 1986 — 1990
BS, Business Management
Brigham Young University - Idaho 1983 — 1984
GE
Mango Languages February 2013 - Present
Livemocha January 2012 - September 2012
Element K 2004 - December 2011
Global Knowledge March 2000 - November 2004
Productivity Point International - PPI September 1997 - February 2000
GTE Directories February 1985 - May 1997
Skills
New Business Development, Complex Sales Cycles, Strong Interpersonal &..., E-Learning, Leadership, Coaching, Account Management, Contract Negotiation, Solution Selling, Consultative Selling...
Education
Eastern Washington University
BA Business Administration
Hood River Valley High
Infor November 2000 - Present
Global Knowledge November 1999 - December 2000
Global Knowledge November 1999 - December 2000
MDS Nordion January 1997 - November 1999
Inly Systems 1995 - 1999
Inly Systems International 1988 - 1995
Skills
Cloud Computing, Business Analysis, Microsoft SQL Server, Professional Services, Enterprise Software, Web Design, Pre-sales, Integration, Requirements Analysis, Firewalls, Business Intelligence, Software Development, SQL, Solution Selling, Web Solutions, Network Architecture
Education
Carleton University
BA, Systems and Computer Engineering
St. Matts
Cisco January 2005 - Present
Toyota Motor Engineering and Manufacturing, North America 2004 - 2005
Global Knowledge 1998 - 2004
University of Kentucky HealthCare 1994 - 1997
Dataserv a BellSouth Company 1990 - 1994
Skills
Network Architecture, Cloud Computing, Unix, Product Management, Virtualization, Cisco Nexus, Routing, Data Center, Routers, Cisco Call Manager, Switches, Storage Area Networks, Unified Communications, Network Design, Firewalls, Multicast, BGP, Cisco IOS, CCNP, Wireless Networking, WAN, CCNA, Linux, VPN, CCIE, Wireless, IPv6, Cisco Technologies, Telepresence, Security, Network Security, Computing, OSPF, Pre-sales, Go-to-market Strategy, TCP/IP, SIP, Enterprise Software, QoS, IP, Ethernet, Routing Protocols, VoIP, Network Engineering, Cisco UCS, Networking, EIGRP, Storage, VMware, High Availability
Education
Eastern Kentucky University 1987 — 1994
BS, Physics
Eze Castle Integration February 2015 - Present
Aztec Systems November 2012 - February 2015
orderTalk October 2010 - November 2012
CompuCom September 2008 - September 2010
Global Knowledge 2003 - 2008
Skills
VMware, Cloud Computing, Windows Server, E-Learning, Active Directory, Server Administration, Datacenter..., Professional Services, Servers, SharePoint, VMware ESX, Microsoft Technologies, Group Policy, Virtualization, VMware Infrastructure, VPN, DNS, Disaster Recovery, Windows 7, System Deployment, Network Security, Security, Networking, Data Center, Microsoft Exchange, Firewalls, Technical Support, Backup Exec, Server Architecture, High Availability, IT Service Management, System Administration, Microsoft Certified...
Education
Collin County Community College
INFORMATION CYBER SECURITY
Collin County Community College
COMPUTER NETWORKING
Deri's Designer Cuts January 2014 - Present
Paul Mitchell the School- Raleigh January 2013 - Present
Verizon Wireless May 2012 - November 2012
CenturyLink February 2010 - May 2012
Strategic Connections Incorporated August 2009 - February 2010
Global Knowledge 2008 - 2009
Alphanumeric Systems 2007 - 2008
NWN Corporation 2006 - 2007
Sprint 1997 - 2003
Embarq 1997 - 2003
Skills
Direct Sales, Account Management, Solution Selling, Sales, Customer Service, B2B, Customer Retention, Telecommunications, New Business Development, Cold Calling
Education
Paul Mitchell the School-Raleigh 2013 — 2013
Cosmetology
East Carolina University 1986 — 1990
BS, Communication
Northern Durham High School 1982 — 1986
State of North Carolina March 2015 - Present
Expion November 2014 - February 2015
Global Knowledge September 2012 - October 2014
Beasley Interactive February 2011 - July 2012
S&A Cherokee October 2009 - February 2011
TicketFusion November 2008 - April 2009
Website March 2005 - October 2008
Skills
Drupal, XHTML, Wordpress, CMS, CSS, PHP, Dreamweaver, Apache, AJAX, MySQL, HTML, XML, Photoshop, SQL, Illustrator, Java, HTML 5, InDesign, DHTML, Joomla, WordPress, HTML5
Education
ECPI College of Technology 2007 — 2009
B.S, CIS Web Development
Sanderson H.S. 1994 — 1996
H.S. Diploma, H.S. Diploma
NetApp June 2012 - Present
NetApp May 2011 - June 2012
NetApp November 2007 - May 2011
IBM July 2004 - October 2006
Global Knowledge August 2003 - October 2005
Nortel May 2001 - May 2003
Nortel October 2000 - May 2001
Nortel May 2000 - October 2000
Skills
SAN, Troubleshooting, NetApp, Operating Systems, Linux, Storage, Servers, Enterprise Software, Telecommunications, WAN, Unix, Storage Area Networks, Switches, Hardware, Technical Support
Education
American InterContinental University 2002 — 2004
BSIT, Information Technology
Wake Technical Community College 1996 — 2000
AAS, Computer Engineering
Motherwell Computer Training 1996 - Present
Global Knowledge 1996 - Present
ctc TrainCanada 2004 - Present
Hydro One 2011 - 2012
New Horizons/Object Sharp 2010 - 2011
Sector Learning Solutions 2003 - 2011
Westshore Learning Centre (Continuing Education) 1996 - 2010
Shoreline Community School (Continuing Education) 1996 - 2009
Sprott-Shaw Community College 1993 - 2007
Ontario Medical Association 2004 - 2004
Skills
Microsoft Certified..., Hands-on Training, Instructor-led Training, MCT, MS Office 2010 suite, Adobe Creative Suite, SharePoint, Training Delivery, Visio, Training, Captivate, Technical Training, Office 2010, Windows 7, Technical Support, Adobe Acrobat, E-Learning, Dreamweaver, XP, MS Project, Troubleshooting, Databases
Education
Ryerson University
CEGEP - John Abbott College
Electronics
Vancouver Career College 2001 — 2002
BC Provincial Instructor's Diploma in Adult Education