Spectrum Health
Industry: Health care company
DescriptionSpectrum Health System, commonly known as Spectrum Health, is a not-for-profit, integrated, managed care health care organization based in West Michigan. Spectrum Health's subsidiaries include hospitals, treatment facilities, urgent care facilities, as well as physician practices that serve the western Michigan area. Number of employees: 30,000 total (2018) CEO: Richard C. Breon (Aug 2000–) Headquarters: Grand Rapids, Michigan, United States Revenue: 6.1 billion USD (2018) Subsidiaries: Priority Health, Zeeland Community Hospital, Parent organization: RepuCare Onsite LLC
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5,084 Spectrum Health employees in database. Find out everything there's to know about Spectrum Health employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Spectrum Health Employees
Grand Rapids Community College September 2012 - Present
Spectrum Health October 2013 - April 2014
Porter Hills Retirement Communities & Services September 2011 - September 2012
Grand Rapids Community College September 2009 - May 2011
Skills
Computer Proficiency, Customer Service, Hospitality, Microsoft Word, Microsoft Excel, Friendly Personality, Multicultural...
Education
Davenport University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Beaver Island Community School 2006 — 2009
SHMG 2014 - Present
SHMG January 2005 - Present
Spectrum Health 2014 - 2015
Metro Health 2008 - 2009
Skills
Epic Radiant, GE PACS,..., Medical Terminology,..., Healthcare, Healthcare Information..., Medical Terminology, HIPAA, Epic Systems, Data Entry, Customer Service, Microsoft Office
Education
Grand Rapids Community College 2011 — 2013
Associate's degree, Business Administration and Management, General
Davenport University
Open Systems Technologies, Inc. July 2012 - Present
Spectrum Health August 2011 - July 2012
Spectrum Health March 2009 - August 2011
Skills
Project Management, Project Coordination, Microsoft Office, Healthcare Industry, HIPAA, Incident Management, Health Information..., SharePoint, Management, Process Improvement, Change Management, PMO, Risk Management, Conflict Management, Time Management, Project Planning, Healthcare Compliance, Human Resources, Business Process..., Task Management, Resource Management, Stakeholder Management
Education
Davenport University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management
X-Rite - Pantone March 2015 - Present
Spectrum Health April 2014 - January 2015
Amway Corporation January 2008 - April 2014
Amway August 2002 - February 2007
Skills
Logistics, Microsoft Office, Time Management, Project Planning, Teamwork, Process Improvement, Invoicing, Quality Assurance, Lotus Notes, SharePoint, Data Entry, Administration, Payroll, JD Edwards, IT Operations, Event Planning, Event Management, Events Coordination, Purchase Orders, Cellular Communications, Travel Management, Alloy, iBuy, Expense Reports, Concur, ADP Payroll, Box.com, Success Factors, WebEx, OS X, Transportation, Time & Attendance, Attendance Management, API Attendance &..., Charity Work, United Way Coordinator, Easter Seals Coordinator, Kaboom Coordinator, AllScripts Web, Policy Tech, SpringCo Coordinator, Stratajazz, Cerner, PowerChart
Education
Davenport University 2007 — 2011
Degree, Administrative Technology
Grand Rapids Community College 2002 — 2005
Criminal Justice and Corrections
Grand Rapids Community College 2000 — 2002
Business Administration
East Kentwood High School 1996 — 2000
General, General Academics; special interest in computers
GRR 2012 - Present
Davenport University 2010 - 2011
Spectrum Health 1999 - 2001
Skills
HTML, Negotiation, Java, Problem Solving, Team Building, Accounting, Event Planning, Writing, Project Management, Event Management, Public Relations, Customer Service, Medical Coding, Medical Billing, Motivation, HIPAA, Medicare, Medicaid, CPT, ICD-9, Health Information..., Medical Records, Healthcare, Medical Terminology, Data Entry, Microsoft Excel
Education
Davenport University 2010 — 2012
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Grand Rapids Community College 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Spectrum Health Systems March 2014 - Present
Spectrum Health Hospitals April 2011 - March 2014
Spectrum Health November 2009 - March 2011
Spectrum Health November 2001 - November 2005
Skills
Case Management, Healthcare Management, Harvard Certified in..., Cerner, Patient Safety, Nursing, JC Regulations, Nursing Administration, Medicine, Orthopedic, Social Services, Case Managment, ICU, Hospitals
Education
Davenport University 2006 — 2010
MBA, Healthcare Concentration
University of Detroit Mercy 1996 — 2000
BSN, Nursing
Univerza v Ljubljani 1988 — 1990
Nurse, Nursing/Medicine
Spectrum Health August 2015 - Present
Spectrum Health November 2007 - Present
Thornapple Land Company 1999 - 2007
Skills
Process Improvement, Administrative..., Patient Safety, Hospitals, Healthcare Information..., Healthcare, HIPAA, Outlook, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Medical Terminology, Data Entry, Office Management, Administrative..., Telephone Skills, Office Administration, CPR Certified, Invoicing, Spreadsheets, Leadership, Team Building, EHR, EMR, Event Planning, Time Management, Management, Training, Strategic Planning, Epic Systems
Education
Ferris State University 2012 — 2016
Associate's Degree, Health Information/Medical Records Technology/Technician
Davenport University 1996 — 2000
Bachelor of Applied Science (BASc), Business Administration and Management, General
Grand Rapids Community College 1996 — 2000
Associates in Arts, General
Spectrum Health June 2015 - Present
DA Blodgett May 2015 - Present
HearUSA 2012 - December 2014
Corizon Health May 2006 - May 2012
Skills
Non-profits, Fundraising, Microsoft Office, Customer Service, Strategic Planning, Medical Records, Medical Billing, Medical Terminology, Social Services, Correctional, Crisis Intervention, Child Advocacy, Community Outreach, Case Management, Healthcare
Education
University of Phoenix 2008 — 2012
Bachelors, Human Services
Davenport University 2003 — 2006
Medical Coding, Human Services, General
Spectrum Health February 2015 - Present
Grand Rapids Community College March 2014 - February 2015
Grand Rapids Community College May 2013 - March 2014
Priority Health May 2012 - August 2012
Skills
Security, Information Security, Computer Forensics, Computer Security, Network Security, Active Directory, Linux, Windows 7, Firewalls, Troubleshooting, Access, Windows Server, Windows XP, Windows, Python, SQL
Education
Davenport University 2008 — 2012
BS, Network Security and Computer Networking Dual Major
Red Robin November 2005 - Present
Spectrum Health September 2009 - March 2010
Skills
Restaurants, Food Service, Cooking, Food Preparation
Education
Davenport University 2010 — 2014
Grand Rapids Community College 2008 — 2010
Spectrum Health June 2013 - Present
Skills
Computer Hardware, Network Administration, Windows 7, VMware, Virtualization, Servers, Windows Server
Education
Davenport University 2008 — 2013
Bachelor's degree, Computer Systems Networking and Telecommunications
Perrigo Company October 2014 - Present
Abbott July 2014 - September 2014
Grand Valley State University September 2012 - May 2014
Spectrum Health December 2012 - December 2012
Skills
Protein Purification, SDS-PAGE, PCR, Cell Culture, Microscopy, DNA/RNA Extraction and..., RT-PCR, Immunoprecipitation, Column Chromatography, Electrophoresis, Fluorescence Microscopy, Plasmid Purification, ELISA, Gas Chromatography, HPLC, Laboratory, Western Blotting, Bacterial Transformation, Gram Staining, Acid Fast Staining, Spore Staining, Capsule Staining, Antibiotic Resistance, Autoclave, IMViC Testing, UV-Vis-NIR, Acid/Base Extraction, HNMR, CNMR, Gel Chromatography, IR Chromatography, Auto-titration, Inductively Coupled..., Pharmaceutical Industry, Pharmaceutics, Pharmacology
Education
Davenport University 2015 — 2017
Master of Business Administration (M.B.A.), College of Business, Strategic Business Management / Health Care Management
Grand Valley State University 2010 — 2014
Bachelor of Science (B.S.), Cell and Molecular Biology, Biochemistry
Spectrum Health December 2005 - Present
Tri County Area Schools 2009 - Present
Michigan Association of School Boards March 2015 - Present
Michigan Association of School Boards September 2013 - Present
Skills
Nursing, Public Education, Urgent Care, Emergency Room, Acute Care, Cerner, Healthcare, BLS, ACLS, Medicine, Patient Advocacy, Emergency Nursing, EKG, IV, Inpatient, TNCC, Direct Patient Care
Education
Ferris State University 1986 — 1989
Nursing
Davenport University 1979 — 1981
Emergency Medical Technology/Technician (EMT Paramedic)
Lakewood High School
Spectrum Health November 2013 - Present
Spectrum Health May 2013 - November 2013
Sentinel Pointe Retirement Community September 2009 - May 2013
Skills
Cerner, Health Insurance..., Health Quest, Customer Service, Medical Terminology, Customer Satisfaction, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Health Insurance, Waitressing, Healthcare, PowerPoint, CPR Certified, Epic, American Sign Language
Education
Davenport University 2014 — 2018
Bachelor of Applied Science (BASc), Health Information/Medical Records Administration/Administrator, 3.8
Grand Rapids Community College 2010 — 2013
Associate's Degree, Medical
Lowell High school 2006 — 2010
High School Diploma
Spectrum Health July 2014 - Present
ConAgra Foods 2003 - May 2014
D&W Food Centers 1993 - 2002
MC Sports 1990 - 1993
Skills
Superior Computer Skills, Microsoft Office, SAP, Access Database, SharePoint, Notary Public, Time Management, Payroll, Office Management, Management, Budgets, Administrative..., Project Planning, Interviews, Event Planning, Access, Administrative..., Customer Service, Continuous Improvement, Inventory Management, Team Building
Education
Davenport University
Business Administration and Management, General
Ferris State University
Liberal Arts and Sciences/Liberal Studies
Spectrum Health January 2015 - Present
Spectrum Health May 2006 - Present
Meijer, Inc. April 1985 - May 2002
Skills
Healthcare Management, Hospitals, Leadership, Process Improvement, Project Management, Healthcare, HIPAA, Microsoft Excel, EHR, Management, Customer Service, EMR, Microsoft Word, Team Building, Healthcare Information...
Education
Davenport University
Spectrum Health April 2014 - Present
Borgess Health August 2010 - April 2014
Skills
Healthcare, Hospitals, Healthcare Management, Employee Relations, EMR, Healthcare Information..., Human Resources, Nursing, HIPAA, Performance Management, Employee Benefits, Organizational..., Clinical Research, EHR, Applicant Tracking..., PeopleSoft, Cerner, Customer Service, Recruiting, Process Improvement
Education
Davenport University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Spectrum Health September 2013 - Present
Spectrum Health September 2013 - Present
Saint Mary's Hospital 2004 - 2009
Skills
Medical Terminology, Medical Billing, Medical Coding, Medical Compliance, Microsoft Word, Microsoft Excel, Encoders, Abstracting
Education
Davenport University 2008 — 2012
Associates of Applied Sciences, Registered Health Information Technology
Davenport University 2008 — 2011
Understudy Diploma's, Medical Coding and Medical Billing
Spectrum Health December 2014 - Present
Spectrum Health October 2012 - Present
Spectrum Health 2009 - 2012
Skills
Healthcare, HIPAA, Healthcare Information..., EHR, EMR, Healthcare Industry, Hospitals, Revenue Cycle, Physicians, Epic Systems, Leadership
Education
Davenport University 2010 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
Grand Valley State University
Bachelor of Science (BS), Communications
Mary Free Bed Rehabilitation Hospital August 2015 - Present
SPECTRUM HEALTH November 2013 - July 2015
TRINITY HEALTH January 2013 - October 2013
TRINITY HEALTH April 2012 - December 2012
SPECTRUM HEALTH MEDICAL GROUP November 2009 - March 2012
ADVANTAGE HEALTH July 2008 - March 2012
MARY FREE BED HOSPITAL September 2010 - November 2010
MMPC August 2008 - October 2009
SPECTRUM HEALTH - BLODGETT March 1995 - June 2007
WEST MICHIGAN CENTER FOR FAMILY HEALTH May 2006 - July 2006
Skills
Medical Records, Medical Billing, Medical Coding, EHR, EMR, Healthcare, Access, Appointment Scheduling, Healthcare Information..., Process Improvement, Customer Service, Medical Terminology, Ambulatory, Inpatient, HIPAA, Medicaid, Revenue Cycle, Microsoft Word
Education
Davenport University 2011 — 2011
BACHELOR, SCIENCE; HEALTH INFORMATION MANAGEMENT
Davenport University
ASSOCIATE OF APPLIED, SCIENCE; HEALTH INFORMATION TECHNOLOGY
Davenport University
ASSOCIATE OF APPLIED, SCIENCE; MEDICAL ASSISTING
Coldwell Banker Schmidt Realtors August 2014 - Present
The Art Institutes July 2008 - July 2014
Comprehensive Search August 2000 - June 2008
Spectrum Health January 1984 - August 2000
Skills
Marketing, Public Speaking, Social Networking, Sales, Event Planning, Customer Service, Management, Public Relations, Training, Advertising, Event Management, Strategic Planning, Coaching, Higher Education, Admissions, Marketing Communications, Teaching, Fundraising, Staff Development, CRM, Social Media, Microsoft Office, Community Volunteer...
Education
Davenport University 1985 — 1987
Marketing
Grand Rapids Community College 1985 — 1987
Tata Consultancy Services November 2012 - Present
Gold Star Mortgage Financial Group August 2012 - November 2012
Robert Half International (Bank of Ann Arbor and United Bank and Trust) March 2012 - August 2012
Citi May 2009 - March 2012
Spectrum Health May 2007 - December 2007
Charter Communications February 2005 - February 2006
Citi March 2002 - February 2005
Huron Community Bank June 1996 - September 1999
Skills
Outstanding Customer..., Inside Sales, Mortgage Banking, Loans, Mortgage Lending, Underwriting, Call Center, Credit, Banking, Credit Analysis, Customer Satisfaction, Customer Retention, File Management, Customer Service, Insurance, Customer Experience, Lotus Notes, Securities, Fax, Sales, Outlook, Data Entry, Spreadsheets, Accounts Receivable
Education
Davenport University 2003 — 2009
Bachelor’s, Business Administration/Business Management
Spectrum Health January 2015 - Present
Spectrum Health February 2013 - Present
Spectrum Health August 2009 - Present
GE Aviation May 2003 - August 2009
Smiths Aerospace May 1999 - May 2003
Skills
IT Service Management, Service Management, Asset Management, ITIL, Configuration Management, CMDB, Licensing, Software Engineering, Software Implementation, Enterprise Software, ERP, License Management, Software Installation, SQL Server, Windows Server, Server Administration, Server Management, Windows Server 2008, Web Servers, IT Asset Management, Contract Management, Project Planning, Project Implementation, Project Coordination, Integration, Deployment, Incident Management, System Administration, Windows, Process Improvement, Troubleshooting, Visio, IT Management, Business Analysis, Software Project..., Requirements Analysis, SDLC, Change Management, Team Leadership, SQL, Virtualization, Service Desk, SharePoint, Software Documentation, Servers, Windows XP, Disaster Recovery, Data Center, System Deployment, Active Directory
Education
Davenport University 2007 — 2009
Global Project Management, Project Management
Western Michigan University 2001 — 2004
Secondary Education, Teaching
Glen Oaks Community College 1999 — 2001
Associates of Computer Science, Computer Science
Ludington Crossfit
HealthONE September 2014 - Present
Spectrum Health July 2011 - September 2014
Spectrum Health September 2006 - July 2011
Skills
Emergency Nursing
Education
Davenport University 2007 — 2011
Bachelor of Science in Nursing (BSN)
Grand Rapids Community College 2006 — 2007
Spectrum Health March 2012 - Present
Medical Management Specialists January 2007 - March 2012
Skills
Medical Coding
Education
Davenport University 2005 — 2007
Associate's degree, Coding and Billing and RHIT
Voicesforhealth May 2012 - Present
Spectrum Health September 2002 - November 2010
Innovare June 1998 - August 2002
Skills
Customer Service, Recruiting, Microsoft Excel, Data Entry, Management, Microsoft Word, Staffing Services, Temporary Staffing, Team Building, Call Centers, Training, Employee Relations, Human Resources, Healthcare, Time Management
Education
Davenport University 1990 — 1992
Associate of Arts (AA), Retail
Jordan Cosmetology School 1988 — 1989
Davenport University June 2012 - Present
Knoll April 2013 - July 2013
Spectrum Health January 2012 - December 2012
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Time Management, Data Entry, Outlook, Public Speaking, Human Resources, Teamwork, Research, Administrative..., Training, Employee Relations, Recruiting
Education
Davenport University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Grand Rapids Community College 2007 — 2011
Spectrum Health September 2015 - Present
Mckesson October 2008 - September 2015
Skills
Software Documentation, SDLC, Visio, Requirements Analysis, SQL, Microsoft SQL Server, Business Analysis, Healthcare Information..., Databases, Requirements Gathering, Integration, VB.NET, Six Sigma, Automation, Interfaces, AutoHotKey, End user automation, Project Management
Education
Davenport University 2010 — 2013
BS, Computer information systems - Programming concentration, 3.91
Grand Rapids Community College
Spectrum Health March 2014 - Present
Ideomed, Inc. January 2013 - Present
Skills
Project Management, HTML, CSS, Windows, SQL, Illustrator, Regression Testing, Test Management, Test Cases, Ruby on Rails, Agile Methodologies, Manual Testing, Software Quality..., Automated Software..., Scrum, Android SDK, User Experience, Testing, Cucumber, json, Web Design
Education
Davenport University 2006 — 2011
Bachelor of Science, Computer Information Systems
Grand Rapids Community College 1998 — 2000
Associate of Applied Arts and Science, Interior Design
Pregnancy Resource Center April 2001 - Present
Alliance Academy Soccer Club August 2011 - January 2015
Spectrum Health January 2011 - August 2014
Vineyard North Church January 2008 - September 2011
Amway World Headquarters January 1990 - March 1994
Skills
Public Speaking, Lifestyle Coaching, Program Management, Community Outreach, Social Services, Team Building, Teaching
Education
Spring Arbor University 2007 — 2009
BSW, Social Work
Davenport University 1990 — 1997
Associates Degree, Sales & Marketing
Spectrum Health, Plant Operations July 2015 - Present
Spectrum Health, Facility Development February 2013 - July 2015
Spectrum Health October 2012 - February 2013
Granger Group May 2005 - December 2011
Salon Enterprises May 2000 - May 2005
PeopleCare May 1999 - May 2000
Skills
Microsoft Excel, Facilities Management, Event Management, Administration, Administrative..., Budgets, Contract Negotiation, Customer Service, Event Planning, Facebook, Fundraising, Human Resources, Inventory Management, Leadership, Management, Marketing, Microsoft Word, Negotiation, Office Administration, Office Management, PowerPoint, Process Scheduler, Project Management, Project Planning, Public Relations, Real Estate, Social Media, Social Media Marketing, Social Networking, Strategic Planning, Team Building, Time Management, Training, Administrative...
Education
Davenport University 1992 — 1994
Integrity Educational Services and Wedgwood Christian Services April 2011 - Present
Wedgwood Christian Services January 2010 - Present
Lowe's Home Improvement August 2010 - February 2012
Community Action House November 2009 - August 2010
Herman Miller, Inc. July 2006 - January 2009
Paws With A Cause February 2005 - July 2006
Gordon Food Service September 2002 - November 2004
Spectrum Health 2002 - 2002
Spartan Stores 1997 - 2002
Crowne Plaza - Grand Rapids February 1995 - April 1997
Skills
Talent Management, Employee Relations, Organizational..., Performance Management, Talent Acquisition, Training, Leadership, Leadership Development, Employee Benefits, Recruiting, Deferred Compensation, Human Resources, Management, Change Management, Personnel Management, Coaching, Payroll, Benefits Administration, Policy, Time Management, Temporary Placement, Interviews, Hiring, Administration, Staff Development, Onboarding, Conflict Resolution, FMLA, Employee Engagement, Project Management, Screening, Strategic Planning, Team Building, Consulting, Customer Service, Succession Planning, Mentoring
Education
Davenport University
Business Administration - Accounting
Wolverine World Wide April 2013 - Present
Spectrum Health December 2011 - March 2012
Meridian Automotive Systems January 1996 - January 2009
Miner Insurance Agency January 1995 - January 1996
United Technologies February 1980 - February 1990
Skills
Accounts Receivable, Account Reconciliation, Microsoft Excel, Invoicing, Accounting, Journal Entries, Financial Reporting, Cash Application, General Ledger, Time Management, Lotus Notes, Cash, Accounts Payable, Auditing, Financial Analysis, Cost Accounting, Variance Analysis, Sarbanes-Oxley Act, JD Edwards, Internal Controls
Education
Davenport University 2010 — 2011
Associate of Business Administration, Health Insurance Claims Management
Montcalm Community College 1993 — 1995
Associates, Accounting
Spectrum Health May 2011 - Present
Gentex Corporation March 2008 - May 2010
Display Pack May 2007 - May 2008
Ferris State University June 2002 - May 2008
Skills
Healthcare, Process Improvement, Lean Transformation, Toyota Production System, Plastics Engineering, Program Management, Kaizen, Value Stream Mapping, Six Sigma, Business Process..., Lean Manufacturing, Process Engineering, Training, DMAIC, 5S, Root Cause Analysis, Quality Management, Continuous Improvement, Minitab, SPC, Injection Molding
Education
Ferris State University 2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Plastics and Polymer Engineering Technology/Technician
Davenport University
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Cullman Regional Medical Center August 2015 - Present
Spectrum Health September 2011 - March 2015
BAE Systems and General Dynamics IT May 2007 - September 2011
US Navy October 2004 - March 2007
Skills
Business Continuity, Disaster Recovery, Lean Process Improvement, Data Center, IT Operations, System Monitoring, IT Strategy, IT Service Management, IT Management, Crisis Management, IT Solutions, Cryptography, Project Management, Program Management, ITIL, Customer Service, Healthcare, Leadership, Process Improvement, Strategic Planning, Team Building, Management, Team Leadership
Education
Davenport University 2012 — 2014
Executive Master of Business Administration (EMBA)
Massachusetts Institute of Technology
Professional Education Program
Strayer University
Bachelor of Arts (B.A.), Business Administration and Management, General
Spectrum Health December 2014 - Present
Metro Health September 2014 - Present
Spectrum Health Zeeland Community Hospital January 2014 - Present
Zoetis July 2012 - January 2014
University of Michigan September 2009 - April 2012
MPI Research April 2007 - September 2009
Skills
Sample Preparation, Phlebotomy, Pharmacology, Medical Terminology, Surgery, Animal Husbandry, Animal Surgery, Animal Science, Medical Diagnostics
Education
Davenport University 2013 — 2014
Associate of Science (AS), Medical/Clinical Assistant
Michigan State University 2003 — 2007
Bachelor of Science (BS), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Metro Health July 2011 - Present
Voices for Health July 2012 - Present
Johnson Controls March 2013 - Present
Amway Global May 2013 - Present
Mary Free Bed Rehabilitation Hospital January 2013 - Present
Spectrum Health January 2010 - Present
Bronson Methodist Hospital January 2010 - Present
Borgess Health January 2010 - Present
Marquette General Health System January 2010 - Present
Johnson Controls Automotive September 2011 - Present
Skills
Event Management, Bilingual- Mandarin, Business development, Public Relations, Event Planning, Team Leadership, Culinary Chef, Business Development, Public Speaking, Fundraising, Healthcare, Nonprofits, Social Media, Strategic Planning, Team Building, Leadership, Marketing, Customer Service, Marketing Strategy
Education
Davenport University 1991 — 1993
Business Management
Fashion Institute of Technology 1989 — 1991
Associates, Design and Managemant
Spectrum Health January 2013 - Present
South Haven Health System February 2007 - January 2013
Surgery Center of Kalamazoo November 2005 - July 2006
ProMed Family Practice April 2002 - October 2005
Skills
Physician Coding
Education
Davenport University
Associate's degree
CMIT Solutions of Grand Rapids April 2014 - Present
Evolving Technologies October 2011 - Present
Moore Tax Services November 2009 - Present
St. Luke's Lutheran Church July 2009 - Present
Stanley Black & Decker , Inc. Stanley Healthcare Solutions December 2011 - March 2015
Anu Resources Unlimited October 2010 - December 2011
Spectrum Health November 2010 - May 2011
Gerald R Ford Scouts 2008 - 2011
Arby's Restaurant Group January 2008 - February 2009
Villa Pizza February 2007 - December 2007
Skills
Windows 7, Active Directory, Windows Server, Troubleshooting, Help Desk Support, Computer Hardware, Networking, Windows XP, Software Installation, Customer Support, Microsoft Office, Problem Solving, Outlook, XP, Windows XP Pro, Office 2010, VMware, Citrix, ITIL, SCCM, SharePoint, OS X, Server Administration, IT Operations, Visio, Virtualization, GoToMeeting, Cisco VPN, ESXi, Mac OS X, CompTIA A+ Certification, Novell Netware, ActiveSync, Avaya Communication..., Macintosh hardware, DFS, Microsoft Office 2013, HIPAA Compliance, Office 365 Migrations, Manged Services
Education
Davenport University 2011 — 2011
Computer Information Security
Grand Rapids Community College 2009 — 2011
Completed, Network Administration
Spectrum Health January 2013 - Present
West Michigan Heart August 2002 - December 2013
JT Services October 1999 - December 2013
Sherwood Gifts and Collectibles January 2000 - October 2012
Metroplitan Hospital June 1994 - October 1999
Craig H Bethune DO August 1989 - December 1996
Skills
Customer Service, Microsoft Excel, Management, Strategic Planning, Leadership, Microsoft Word, Healthcare, Project Management, Public Speaking, PowerPoint, Training
Education
Davenport University 2011 — 2012
Certified Professional Coding Certificate, Coding and Billing, 4.0
Grand Rapids Community College 1978 — 1980
worked towards Associate in Business Degree, Business, 3.85
Weaver Airline Academy 1971 — 1972
Ticketing and Reservation Degree, Airline/Commercial/Professional Reservations Agent, 3.85
Whitehall High School - Whitehall MI 1966 — 1971
diploma, Academic, 3.8
Metro Health May 2007 - Present
Metro Health January 2001 - May 2007
Spectrum Health 2000 - 2001
Zeeland Community Hospital 1998 - 2000
Rose & Westra, Inc. 1997 - 1998
Corporate Systems, Inc. 1995 - 1997
Skills
Outlook, Microsoft Office, Groupwise, Administrative..., Customer Service, Program Management, VolunteerWorks, Healthcare, Hospitals, Event Planning, Healthcare Management, Time Management, Microsoft Word, Microsoft Excel, PowerPoint, Nonprofits, HIPAA, Leadership, Community Outreach
Education
Davenport University
Northwood University
Spectrum Health January 2013 - Present
Spectrum Health Gerber Memorial 2011 - 2013
Spectrum Health Gerber 2007 - 2011
Gerber Memorial Health Services January 2003 - January 2006
Mercy General Health Partners January 2002 - January 2003
Gerber Memorial and Mercy General January 2001 - 2003
Skills
Healthcare, Health Promotion, Rehabilitation, Wellness, Health Education, Healthcare Management, Performance Improvement, Community Health, Experience Design, Operations Management, Leading Change, Management, Strategic Planning, Leadership, Change Management, Team Building, Hospitals, Healthcare Information..., Leadership Development, Healthcare Consulting, Clinical Research
Education
Davenport University 2010 — 2012
EMBA, Executive leadership and business, 3.9
Grand Valley State University 1995 — 2001
Master of Science, Occupational Therapy
Grand Valley State University
Bachelor of Science, Behavioral Science
Spectrum Health February 2003 - Present
Macy's September 2002 - April 2003
Fifth Third Bank (Old Kent Financial Corporation) April 1995 - November 2001
Old Kent Financial September 1989 - March 1995
Old Kent Financial March 1987 - September 1989
Old Kent Financial May 1981 - March 1987
Old Kent Financial April 1976 - May 1981
Skills
Administrative..., Data Entry, Office Management, Spreadsheets, Outlook, Medical Terminology, Confidentiality, Office Administration, Calendars, Telephone Skills, Access, HIPAA, Invoicing, Fax, PowerPoint, Microsoft Word, Process Scheduler, Administration, Healthcare, Microsoft Excel
Education
Davenport University
Associate's degree, Business Administration and Management, General
Ottawa Hills High School
Spectrum Health November 2004 - Present
Meijer, Inc. May 1983 - October 2004
Skills
Customer Service, Data Entry, Microsoft Word, Microsoft Excel, PowerPoint, Medical Terminology, Time Management, Administrative..., Outlook, Telephone Skills, Filing, Typing
Education
Davenport University 1992 — 1994
Court Reporting/Court Reporter
Grand Rapids Community College 1983 — 1984
Administrative Assistant and Secretarial Science, General
Creston High School 1979 — 1983
High School, Administrative Assistant and Secretarial Science, General
Spectrum Health October 2013 - Present
PineRest March 2011 - August 2012
Great Lakes Computer January 2010 - January 2011
Principal Financial Group January 2009 - January 2010
Secretary January 2006 - January 2009
Diversified Clinical January 2003 - January 2006
Dispense O' Matic January 1991 - January 2001
Skills
Microsoft Office, Microsoft Word, PowerPoint, Outlook, Access, Medical Terminology, Medical Billing, Word Processing, Customer Service, Leadership
Education
Davenport University 2001 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Spectrum Health December 2014 - April 2015
Manpower April 2014 - October 2014
Davenport University January 2011 - April 2014
Skills
Microsoft Visual Studio..., Microsoft Word, Microsoft PowerPoint, Microsoft Access, Adobe Photoshop, Adobe Illustrator, C++, HTML, Abstract Art, Java, Visual Studio, Illustrator, PowerPoint, Access, Windows, Photoshop, Research, Microsoft Office, Public Speaking
Education
Davenport University 2009 — 2014
Bachelor's Degree, Computer Gaming/Simulation, Computer Info Systems
Lee High School 2005 — 2009
High School
Spectrum Health January 2013 - December 2014
Spectrum Health August 2010 - December 2014
Spectrum Health June 2009 - August 2010
Spectrum Health December 2006 - June 2009
Spectrum Health July 2004 - December 2006
Skills
Patient Experience, Surgery Scheduling, Healthcare, Critical Thinking, Cerner, Training, Mentoring, Process Improvement, Creativity, Problem Solving, Organizing, Writing, Surgery, Orthopedics, Healthcare Management, Hospitals, HIPAA, EMR, Medical Terminology, Healthcare Information...
Education
Davenport University 2013 — 2015
Bachelors in Business Administration, Health Services Administration
Spectrum Health April 2009 - Present
Spectrum Health December 2000 - April 2009
Skills
Cash Receipts, Cashiers, Computer Proficiency, Supervisory Experience, Epic Resolute..., OnBase, Mysis, Mainframe, Medical Billing, Medical Coding, Instructor-led Training, Curriculum Development
Education
Davenport University 2005 — 2009
Bachelor's degree, Health/Health Care Administration/Management
Spectrum Health August 2012 - September 2015
West Michigan Heart August 1994 - August 2012
Skills
Financial Analysis, Financial Modeling, Budgets, Financial Reporting, HIPAA, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Hospitals, ICD-9, Inpatient, Leadership, Managed Care, Medical Billing, Medical Coding, Medical Terminology, Medicare, Microsoft Excel, Microsoft Office, Microsoft Word, Payroll, Physician Relations, Process Improvement, Revenue Cycle, Time Management, Medicaid, Medical Records, PowerPoint
Education
Davenport University 2011 — 2012
CPC
Jordan College 1989 — 1992
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 4.0
RETIRED May 2014 - Present
Spectrum Health June 2010 - Present
Spectrum Health June 1990 - June 2010
Spectrum Health October 1983 - June 1990
MERCHANTS SERVICE BUREAU March 1969 - October 1983
Skills
Hospitals, Healthcare, Medical Billing, Social Services, Physicians, Customer Service, Revenue Cycle, Insurance, Medicaid, HIPAA, Epic Systems, Medicare, ICD-9, Healthcare Management, Cerner, Healthcare Information..., EMR, Leadership, Outlook
Education
Grandville High School 1964 — 1968
Davenport University
Davenport University December 2013 - Present
Culture Index April 2013 - December 2013
Spectrum Health Medical Group July 2008 - March 2013
Spectrum Health November 2006 - July 2008
Spectrum Health June 2004 - November 2006
Skills
Process Improvement, Healthcare, Hospitals, Program Management, Leadership, Training, Project Management, Performance Management, Organizational..., Human Resources, Coaching, Project Planning, Cross-functional Team..., Change Management, Leadership Development, Team Building
Education
University of Chicago 2009 — 2009
Certificate, Process Management and Improvement
Davenport University 1999 — 2002
Bachelor's degree, Human Resources Management
Davenport University 1997 — 1999
Associate's degree, Marketing
Spectrum Health May 2014 - Present
Spectrum Health / West Michigan Heart December 2012 - Present
Ada Village Medical May 2010 - December 2012
Fox Pontiac Buick GMC July 2008 - May 2010
Fox Ford / Fox Motors May 2007 - July 2008
Skills
Multi-line Phone, Appointment Scheduling, Referrals, Prior Authorization, Microsoft Office, Microsoft Excel, Microsoft Word, Filing, Complaint Management, Data Entry, Electronic Databases, Records Management, Medical Terminology, Medical Billing, Medical Coding, Medical Records, Organization, Typing, Personal Training, Registration, Insurance Verification, Epic Systems, ICD-9-CM, CPT, Receptionist Duties
Education
Davenport University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Medical Insurance Specialist/Medical Biller
Rockford High School 2003 — 2007
High School Diploma
Spectrum Health July 2014 - Present
Spectrum Health July 2013 - July 2014
Spectrum Health October 2011 - July 2013
Skills
Healthcare, Customer Service, Microsoft Office, Clinical Research, Microsoft Excel, Microsoft Word, PowerPoint, Hospitals, Treatment, Healthcare Management, Process Improvement, Organizational..., Outlook, Data Entry, Onboarding, Leadership, Management, Time Management
Education
Davenport University 2008 — 2012
Bachelor of Science (BS), Case Management
Davenport University 2008 — 2012
Associate of Science (A.S.), Medical/Clinical Assistant
Spectrum Health May 2015 - Present
Spectrum Health July 2014 - May 2015
Spectrum Health April 2013 - July 2014
Spectrum Health April 2012 - February 2013
Spectrum Health November 2007 - April 2012
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Budgets, Schedules, Phones, Microsoft Excel, Event Planning, Healthcare, Hospitals, HIPAA, Time Management
Education
Davenport University 2004 — 2009
Bachelor's Degree, Business Administration and Marketing
Priority Health April 2013 - Present
Spectrum Health October 2012 - April 2013
Spectrum Health January 2010 - October 2012
Michigan Medical PC June 2007 - January 2010
Christian Reformed Church in North America 1990 - 2007
Skills
Revenue Cycle, Epic Systems, Microsoft Excel, Microsoft Office, Healthcare, Process Improvement, Access, Microsoft Word, Strategic Planning, Outlook, Informatics, Crystal Reports, Epic Resolute..., Financial Analysis, Healthcare Analytics, Healthcare Information..., HIPAA, Healthcare Management, EHR, EMR, Budgets, Financial Reporting, Customer Service, Tableau, Webi, SharePoint, Hospitals, Physician Billing, Database Applications, Business Information, Business Analytics, Crystal Xcelsius 2008, Revenue Cycle Management, Medical Coding, Managed Care, Physicians, CPOE, Software Documentation, Physician Relations, Practice Management, Medical Billing, Provider Relations
Education
Davenport University
Bachelor of Arts (B.A.), Business Administration and Management, General, summa cum laude
Spectrum Health August 2004 - Present
MMPC August 2004 - January 2009
Skills
Healthcare, CMA, Super User, Immunization, Cpr Certified, EMR, Patient Education, Epic Systems, Telephone Triage, Vital Signs, EKG, Phlebotomy, HIPAA, Medical Terminology, Medical Records, Urinalysis, Spirometry, Vaccinations
Education
Davenport University 2002 — 2004
Associate of Applied Science, Medical/Clinical Assistant
Spectrum Health October 2012 - Present
Spectrum Health 2009 - 2012
Neurological Associates of WM September 1998 - July 2009
Anesthesia Medical Consultants 1987 - 1998
Skills
Medical Coding, Revenue Cycle, Medical Records, ICD-9, Epic Systems, HCPCS, Medical Terminology, EHR, CPC National, ICD-10, ICD-9-CM, Access, Medical Billing, Healthcare Management, HIPAA, Healthcare Information...
Education
Davenport University
Certified Professional Coding Preparation Course, Medical Insurance Coding Specialist/Coder, A-
Southeastern University 1980 — 1981
Education
Forest Hills
High School
Spectrum Health February 2014 - Present
Mills Benefit Group, LLC April 2009 - February 2014
Education
Davenport University 2007 — 2010
Bachelor's degree, Health/Health Care Administration/Management
Spectrum Health November 2011 - Present
Advantage Health February 2011 - November 2011
Saint Mary's Health Care December 2008 - February 2011
Education
Davenport University 2000 — 2010
Bachelor of Science (BS), Health Information Management
WhiteHall District Schools October 2014 - Present
Forest Hills Public Schools February 2013 - September 2014
Forest Hills Public Schools August 2011 - March 2013
TEKsystems 2011 - January 2012
Spectrum Health March 2011 - June 2011
Jody's Restaurant February 2001 - March 2011
Forest Hills Public School System October 2010 - October 2010
Harding's Meat Department May 2009 - July 2010
Western Michigan Bronco Express September 2007 - April 2008
Skills
Inventory Control, Troubleshooting, Microsoft Certified..., MCDST, Customer Service, Software Installation, Help Desk Support, Management, Hardware, Computer Repair, Windows, Network Administration, Active Directory, System Administration
Education
Davenport University 2012 — 2014
Microsoft Network Administration, B
PC-ProSchools 2009 — 2010
Vocational Degree in Windows Networking (2003) and Desktop Support.
Grand Rapids Lighting October 2004 - July 2013
Thomas M. Cooley Law School September 2010 - December 2011
Spectrum Health May 2011 - August 2011
Skills
Westlaw, Litigation, Legal Research, Lexis, Legal Writing, Bankruptcy, Family Law, Legal Issues, Legal Assistance, Courts, Trials, Notary Public, Mediation, LexisNexis, Microsoft Office, Public Speaking, Civil Litigation
Education
Davenport University 2010 — 2012
Post Baccalaureate Certiicate, Paralegal/Legal Studies
Kendall College of Art and Design
Bachelor of Fine Arts (BFA), Interior/Furniture Design
Thomas M. Cooley Law School
Spectrum Health July 2015 - Present
Custom Business Solutions, Inc. July 2015 - Present
Display Pack Inc April 2014 - Present
Terryberry Company October 2012 - May 2014
AIT August 2011 - September 2012
Skills
ASP.NET, C#, PHP, Microsoft SQL Server, jQuery, Java, VB.NET, Visual Studio, XML, MVC, HTML, SQL, .NET, ASP.NET MVC, LINQ, JavaScript, AJAX, CSS, KnockOut, Bootstrap
Education
Davenport University 2008 — 2011
BAS, CIS Specializing in Programming, 3.96
Spectrum Health October 1997 - Present
Education
Davenport University
Business Management
Spectrum Health August 2013 - Present
MHSAA 2005 - 2014
South Christian High School May 2007 - May 2010
LaGrave Ave Chr Ref Ch May 2006 - May 2007
Ron Anger Data Mgmt December 1994 - May 2006
Cornerstone Church January 1998 - January 2001
Byron Center Christian School September 1994 - August 2000
First Michigan Bank Corporation (Bought by Huntington Bank) April 1990 - December 1991
Skills
Administrative..., Administration, Newsletters, Microsoft Office, PowerPoint, Leadership, Event Management, Microsoft Excel, Customer Service, Organization, Fundraising, Highly detail oriented, Multi Tasking, Typing, Public Speaking, Time Management, Microsoft Word, Marketing, Management, Spreadsheets, Event Planning, Process Scheduler, Research, Access, Social Networking, Project Management
Education
Spring Arbor University 2012 — 2014
Bachelor's degree, Organizational Management, 4.0
Davenport University 1985 — 1986
Associate's degree, Applied Sciences; Office Administration, 3.67
Open Systems Technologies, Inc. November 2013 - Present
Hastings Mutual Insurance Company June 2012 - November 2013
Spectrum Health January 2010 - January 2011
Michigan Medical PC March 2003 - December 2009
CPR 2002 - 2003
Steelcase 1999 - 2002
Baan 1997 - 1999
Skills
Troubleshooting, Windows 7, Windows, Active Directory, Healthcare Information..., Networking, Windows Server, Servers, Technical Support, Customer Service, Linux, Information Security, Project Management, VMware, Software Documentation, Security, Disaster Recovery, Citrix, Microsoft Exchange, System Administration, HIPAA, SharePoint, Group Policy, Virtualization, Help Desk Support, Antivirus, SAN, Hyper-V
Education
Davenport University 2011 — 2013
Master of Science Information Assurance, Computer and Information Systems Security/Information Assurance, 3.97 (with Highest Honor)
Davenport University 2005 — 2008
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications, 3.53 (with Honor)
Mercy Health Physician Partners June 2014 - Present
Spectrum Health October 2012 - May 2014
BDO USA, LLP January 2008 - October 2012
St. Mary's 2011 - 2012
Impact Business Group (Steelcase) April 2007 - December 2008
Impact Business Group October 2006 - April 2007
Priority Health August 2005 - September 2006
Priority Health August 2003 - August 2005
Jackson National Life 2002 - 2003
JACKSON NATIONAL LIFE INSURANCE CO January 2000 - January 2002
Skills
Active Directory, Visio, Software Licensing, Auditing, Process Improvement, Software, Technical Support, Software Documentation, Integration, VMware, Servers, Forecasting, Business Objects, Software Audits, Microsoft Excel, SharePoint, Software Compliance, Software License..., Enterprise Software, Software Quality..., Skilled Multi-tasker, Software Lifecycle..., Windows, System Deployment, Ca asset portfolio, SQL Server Management..., Atlas - Mobile Iron, Proteus, AMI Asset Track -..., SQL Report Writing, Access databases
Education
IBSMA 2009 — 2009
Practitioners Certificate Software License Management
Northwood University 1998 — 1999
BA, Computer Information Management/International Business Mgmt.
Davenport University
Management Training
Mason High School
New Horizons Learning Center
Certified Network Administrator
Spectrum Health March 2012 - Present
Spectrum Health Medical Group January 2011 - March 2012
Spectrum Health Medical Group January 2010 - December 2010
Michigan Medical PC May 2008 - December 2009
Janesville Acoustics August 2001 - May 2008
Skills
Deferred Compensation, Human Resources, Succession Planning, Onboarding, Personnel Management, Employee Engagement, Employee Relations, Benefits Administration, Mergers & Acquisitions, Recruiting, Talent Management, Talent Acquisition, FMLA, Workforce Planning, New Hire Orientations, Management, Employee Benefits
Education
Davenport University
Bachelor of Science, Human Resource Management
Spectrum Health August 2009 - Present
Wolverine World Wide June 1976 - January 2009
Education
Davenport University 1980 — 1985
Bachelors, Management
Spectrum Health July 2013 - Present
Spectrum Health November 2008 - July 2013
The Iserv Company November 2005 - May 2009
Skills
Troubleshooting, SAN, TSM Administration, Windows Server, VMware, Microsoft Office, Active Directory, Customer Service, HP Storage, EMC Storage, Cisco Routers, Data Domain, IBM XIV, Windows 7, System Administration, HIPAA, Software Documentation, Process Improvement, Computer Hardware, Disaster Recovery, Servers, Visio
Education
Davenport University 2013 — 2016
Master of Security and Information Assurance, Master's in Security and Information Assurance
Davenport University 2005 — 2008
BAS, Computer Networking
Spectrum Health October 2012 - Present
Hart & Cooley August 2011 - October 2012
Alticor December 1979 - April 2011
Alticor Inc 1979 - 2010
Education
Davenport University
Accounting, Communication, Social Science, Mathematics
Spectrum Health May 2012 - Present
Perficient September 2011 - February 2012
IBM Global Business Services August 2010 - September 2011
Dematic June 1999 - September 2009
Website Development 2005 - 2007
Skills
Data Warehousing, ETL, Informatica, Microsoft SQL Server, SQL, Java, C++, Datastage, Data Quality, XML, SQL Server, C#, Data Profiling, Data Analysis, ETL Tools, Toad, Kimball Methodology
Education
Davenport University 2012 — 2015
Master's degree, Computer and Information Systems Security/Information Assurance
Davenport University 2006 — 2009
Bachelor of Science, Computer Simulation
HCR ManorCare May 2015 - Present
Spectrum Health December 2013 - July 2014
State of Michigan July 2010 - November 2013
Linens & Things May 2005 - August 2008
Target September 1997 - May 2005
Skills
Human Resources
Education
Davenport University 2010 — 2012
Master’s of Art Degree, Health/Health Care Administration/Management
University of Phoenix 2003 — 2005
Master's Degree, Human Reosurcesl
Davenport University 1998 — 2002
Bachelor's Degree, Business Management
Spectrum Health October 2014 - Present
Voice and Data Systems, Inc. August 1996 - March 2014
Ameritech September 1985 - August 1986
Skills
Telephony, Avaya, VoIP, Unified Communications, IVR, SIP, CTI, Cloud Computing, Managed Services, IP, Cisco Technologies, WAN, Troubleshooting, Telecommunications, Project Management, Disaster Recovery, Call Centers, Networking
Education
Davenport University 1983 — 1985
Business Administration and Management, General
Spectrum Health May 2009 - Present
Metro Health June 2006 - April 2009
Lake Michigan Credit Union May 2003 - June 2006
Skills
Troubleshooting, Technical Support, Hardware, System Administration, Printers, HP, Workstations, Security+, Databases, Software Documentation, Healthcare Information..., Computer Hardware, Windows, Microsoft Office, Customer Service, VMware, Process Improvement, Networking, Programming, Microsoft Word, Microsoft Excel
Education
Davenport University 2005 — 2008
Bachelors, Computer Networking Systems
ITT Tech 2001 — 2003
Associate of Science (A.S.)
Centre for plastic surgery August 2010 - Present
Allergan March 2008 - June 2010
Spectrum Health 1992 - 2010
Skills
Nursing, Clinical Research, Clinical Trials, Pharmaceutical Industry, FDA, Hospitals, Healthcare, Neurology, Surgery
Education
Grand Valley State University 1988 — 1992
BSN, nursing
Davenport University 1986 — 1988
Associate's degree, Business Administration and Management, General
Palmer / Eldred House April 2011 - Present
Spectrum Health Medical Group April 2010 - October 2010
Spectrum Health April 2005 - January 2010
Spectrum Health April 2002 - June 2005
Grand Valley Health Plan October 1995 - April 1997
RDV Corporation April 1995 - October 1995
Steelcase October 1993 - April 1995
Sparks Commodities April 1992 - October 1993
Skills
Healthcare, Healthcare Management, Hospitals, Wellness, Customer Service, Managed Care, HIPAA, Microsoft Office, Cpr Certified, Nutrition, Medicare, Health Education, Medical Terminology, Quality Assurance, Team Building, Medicine, Administrative...
Education
Davenport University 2005 — 2008
Bachelor's Degree, Health Care Administration
Institute of Technology, Memphis TN 1991 — 1993
Associate of Science (AS), Accounting and Business/Management
Plastic Surgery Associates, PC May 2015 - Present
Spectrum Health October 2014 - May 2015
AT&T November 2008 - September 2014
AT&T November 2008 - September 2014
Liberty Tax Service December 2007 - August 2008
Uccellos Sports Bar June 2006 - November 2007
Skills
interpersonal..., Time Management, Sales Process, Customer Service, Problem Solving, Sales Operations, Inventory, Cashiering, Microsoft Excel, Microsoft Word, PowerPoint, Payments, Creative Solutions, Listening to customers, Phone Etiquette, Windows Mobile, Android, Cellular Communications, Sales, Customer Retention, Quotas, Interpersonal..., Customer Satisfaction, Direct Sales, Customer Experience, Wireless, Telecommunications, Retail, Account Management
Education
Davenport University 2011 — 2013
Masters, MBA
Davenport University 2006 — 2008
Bachelor, Marketing and Promotions
Grand Rapids Community College 2004 — 2006
associates degree, business
Rockford High School 1996 — 2004
Spectrum Health September 2013 - Present
Skills
Budgets, Data Analysis, Nonprofits, Microsoft Office, Staff Development, Public Speaking, Strategic Planning, Microsoft Excel, Grants, Microsoft Word, SharePoint, Teaching, Customer Service, Community Outreach, Leadership, Administration, Funding, System Administration, Research, Organizational...
Education
Davenport University 1986 — 1994
Bachelor's degree, Business Administration and Management, General
Spectrum Health February 2015 - Present
Spectrum Health June 2014 - February 2015
Spectrum Health January 2013 - June 2014
Spectrum Health October 2011 - January 2013
AmeriCorps/Cherry Street Health Services August 2010 - November 2011
Porter Hills Retirement Communities & Services September 2010 - October 2010
HCR ManorCare September 2009 - October 2009
Skills
Health Information..., EMR, Medical Terminology, Healthcare Information..., Healthcare, Healthcare Management, Medical Records, Case Management, Hospitals, HIPAA
Education
Davenport University 2005 — 2010
Bachelor of Science, Health Information Management
Davenport University 2007 — 2009
Associate of Applied Science, Health Information Technology
Davenport University 2005 — 2007
Certification, Medical Billing/Coding
Spectrum Health February 2008 - Present
Business Strategy, Inc. July 2004 - February 2008
Education
Davenport University 2005 — 2007
Master of Business Administration (M.B.A.), Accounting
Ferris State University 2000 — 2004
Bachelor’s Degree, Accounting
Spectrum Health June 2014 - Present
Spectrum Health June 2011 - June 2014
Spectrum Health Medical Group August 2009 - June 2011
Mary Free Bed Rehabilitation Hospital 2007 - 2009
Skills
Hospitals, HIPAA, Provider Relations, Medical Staff..., Payer Credentialing, Communication Skills, Marketing Strategy, Strategic Sourcing, Physician Recruitment, Advanced Practice..., Networking, Offer Development, Interviewing Skills, Site Visits, Credentialing
Education
Davenport University
B.B.A, Health Services Administration
Detroit Medical Center February 2012 - Present
Sanford Brown College January 2012 - Present
Sanford Brown College April 2010 - February 2012
Sanford-Brown College, Grand Rapids, MI April 2010 - February 2012
Meijer 2000 - 2012
Spectrum Health 2000 - 2010
Skills
Medical Coding, Healthcare, HIPAA, Healthcare Management, Medical Terminology, ICD-9
Education
AIU 2012 — 2012
Master of Business Administration (MBA), Health Information Informaics
Davenport University 2006 — 2009
Bachelor of Science (BS), Health Information/Medical Records Administration/Administrator
Creston
Spectrum Health January 2013 - Present
Pennock Health Services January 2003 - Present
Skills
Health Information..., EHR, EMR, Medical Terminology, HIPAA, Release of Information, ICD-9-CM, RHIT, ICD-9, Encoders, CPT
Education
Davenport University 2007 — 2010
Associate of Science (AS), Health Information/Medical Records Technology/Technician
T.L. Handy High School 1966 — 1970
Spectrum Health May 2013 - Present
Spectrum Health Medical Group November 1998 - Present
Skills
Medical Billing, Medical Terminology, HIPAA, Medical Coding, Customer Service, CPT, ICD-9, Revenue Cycle, EMR, Medical Records, Epic Systems, Medicare, Credentialing, Medicaid, EHR
Education
Davenport University 2011 — 2011
Certification, Certified Professional Coding, A
Spectrum Health June 2015 - Present
Education
Davenport University
Wyoming Park High School
Spectrum Health October 2009 - Present
Spectrum Health April 2005 - October 2009
Premier Weddings April 2003 - July 2004
Flagstar Bank April 2000 - July 2003
Huntington National Bank April 1998 - March 2000
Skills
Customer Service, Management, Data Entry, Outlook, Microsoft Word, Healthcare, Time Management, PowerPoint, Hospitals
Education
Davenport University 1999 — 2004
Accounting Assistant Certification / Associates of Business Management, Accounting / Business Management
Spectrum Health March 2009 - Present
Spectrum Health November 2006 - March 2009
Skills
Visio, HIPAA, Process Improvement, System Administration, Healthcare, Troubleshooting, Microsoft Excel, SharePoint, PowerPoint, System Implementations, Continuing Care, Medical Billing
Education
Davenport University 1998 — 2000
Associates, Business Management
Spectrum Health November 2013 - Present
Spectrum Health July 2005 - January 2014
St. Alphonsus School / Parish January 1998 - May 1999
Skills
Healthcare, Mergers & Acquisitions, Human Resources, Project Management, Acquisition Integration, HIPAA, Hospitals, Management, Healthcare Management, Healthcare Information..., Employee Benefits, EMR, Onboarding, Employee Relations, Fundraising, Americans with..., Process Improvement, Leadership
Education
Davenport University 2013 — 2015
Graduate-School of Technology, Technology Management, 3.883 GPA
Davenport University 2008 — 2012
Technology Management BS, Global IT Project Management, Information Security Concentration
Hopkins High School
Western Michigan University Cooley Law School June 2010 - Present
Spectrum Health September 2007 - June 2010
Platinum Construction Inc. 1998 - 2007
Fox's Jewelers June 1988 - January 1997
Skills
Data Entry, Access, Administrative..., Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, Customer Service, Administrative..., Healthcare, Medical Terminology, Legal Research, PowerPoint, Critical Thinking, Process Scheduler, Revenue Cycle, Purchasing, Project Coordination, Blackboard, Cerner, Misys, CAMS, TWEN, Account Management, Accounts Payable, Accounts Receivable, Tax Preparation, Human Resources, Financial Aid..., Planning & Scheduling, Diamond Grading, Gemology, Interior Design, Team Building, Team Motivation, Employee Training, Computer Software..., Supervisory Skills, Construction Supervision
Education
Davenport University 2007 — 2012
Bachelor of Science, Health Services Administration
Davenport University 1988 — 1990
Double Major Associate of Science, Fashion Merchandising and Management
Spectrum Health 2010 - 2012
Spectrum Health 2007 - 2010
Gordon Food Service 2004 - 2007
Gordon Food Service 2004 - 2004
Gordon Food Service 2002 - 2004
Education
Davenport University
Associates of Business Administration, Administrative Office Technology
Spectrum Health 2014 - Present
Metro Health November 2013 - July 2014
Metro Health April 2013 - August 2013
Fox Pools, LLC June 2010 - August 2013
Skills
Time Management, Cpr Certified, Teamwork, Leadership, ACLS, Critical Thinking, Passion for Helping..., Sedation, Therapeutic..., ECG Interpretation, Prioritize Workload, Patient Advocacy, Patient Safety, PALS, NIHSS, Anticipation, CPR Certified
Education
Davenport University 2014 — 2017
Master's Degree, Master's of Science in Nursing, Family Nurse Practitioner
Davenport University 2010 — 2014
Bachelor's Degree, Science in Nursing, 3.84 GPA
Jenison High School 2006 — 2010
High School Diploma, GPA: 4.12
Spectrum Health January 2007 - Present
Saint Mary's Hospital August 2004 - December 2006
Skills
Customer Service, Microsoft Word, Spreadsheets, Filing
Education
Davenport University
Grand Rapids Community College
Spectrum Health April 2004 - August 2015
Rockford Public Schools October 1989 - September 2004
T. D. Johnson Lumber June 1989 - September 2004
Skills
Lawson, QuickBooks, Microsoft Office, Microsoft Word, Outlook, Customer Service, Inventory, Accounts Payable, Accounts Receivable, Invoicing, Payroll, Filing, Data Entry, Medical Billing, Office Management, Accounting, Teamwork, Management, Microsoft Excel, Telephone Skills, Inventory Management
Education
Davenport University 2006 — 2009
Associate's degree, Business Administration and Management, General
Cedar Springs High 1966 — 1980
General Ed
Spectrum Health August 2015 - Present
Spectrum Health January 2014 - July 2015
Kleyn Electric INC January 2000 - January 2014
Skills
Access, Medical Coding, Data Entry, Troubleshooting, Healthcare, Microsoft Word, Quality Assurance, Inventory Management, Microsoft Office, HIPAA, Hospitals, Healthcare Information..., EHR, Medical Terminology, Medical Billing, EMR
Education
Davenport University 2007 — 2013
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
Spectrum Health March 2009 - Present
Skills
Hospitals, Healthcare, Nursing, Healthcare Management, BLS, EMR, Patient Safety, Inpatient, Healthcare Information..., ACLS, Clinical Research, HIPAA, EHR, Critical Care, Epic Systems
Education
Davenport University
Associate's degree, Medical Transcription/Transcriptionist
Spectrum Health 2009 - Present
Skills
Microsoft Office, Management, Medical Transcription
Education
Davenport University
Associate's degree, Word Processing Specialist
Rockford Public Schools
High School Diploma, College Prep
Saint Mary's Hospital June 2011 - Present
Spectrum Health March 2010 - June 2012
Education
Davenport University 2007 — 2010
Bachelor of Business Administration (BBA), Health Care Services
Davenport University 2004 — 2006
Associate of Applied Science, Medical/Clinical Assistant
Spectrum Health June 2014 - Present
West Michigan Heart October 2003 - June 2014
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Photoshop
Education
Davenport University 2000 — 2002
Medical Billing/Coding
Spectrum Health January 2013 - Present
Spectrum Health January 2012 - January 2013
Spectrum Health November 2007 - December 2011
Wayland Union Schools March 2007 - November 2007
Harlo Corporation September 2006 - March 2007
Blue Care Network November 1984 - August 2006
Skills
Healthcare, Hospitals, Healthcare Management, EMR, HIPAA, EHR, Patient Safety, Epic Systems, Human Resources
Education
Davenport University
Bachelor of Applied Science (BASc), Management
Spectrum Health November 2013 - Present
McKesson February 2003 - November 2013
Insurance Data Services, Inc January 2001 - February 2003
Grand Rapids Associated Internists, P.C. March 2000 - October 2000
Skills
ICD-9, CPT, HCPCS, Crosswalk Codes, Infusion codes, ER Observation codes, Medical Terminology, Human Anatomy, Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Organizational Behavior, Typing
Education
Davenport University 2014 — 2017
Associate's Degree, Business Administration
Grand Valley State University 1998 — 1999
BA, English Language and Literature, General
Grand Rapids Community College 1996 — 1997
Associate of Arts (A.A.), English Language and Literature, General
Spectrum health butterworth September 2012 - Present
Spectrum Health August 2011 - September 2012
Sellner Behr Corporation June 2010 - August 2011
Skills
Customer Service, Data Entry, Typing, Motivated self-starter
Education
Davenport University 2013 — 2013
Certificate, Certified perfessional coder
Everest Institute-Grand Rapids 2007 — 2008
Certificate, nationally registered cerrtified medical assistant
East Paris Internal Medicine Associates April 2011 - Present
Spectrum Health September 2009 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Medical Terminology, Medical Records, 40 wpm, Fast Learner, Highly Reliable
Education
Davenport University 2009 — 2013
Bachelor of Science (BS), Health/Health Care Administration/Management
Spectrum Health Medical Group March 2011 - Present
Spectrum Health 2011 - 2015
Spectrum Health 2011 - 2015
Spectrum Health 2011 - 2015
Skills
Vital Signs, EMR, Phlebotomy, EKG, Medical Terminology
Education
Davenport University 2001 — 2011
Associate of Science (AS), Medical/Clinical Assistant
Legal Copy Services Inc. June 2014 - Present
Chemical Bank March 2014 - June 2014
First American Title July 2013 - January 2014
Spectrum Health May 2012 - July 2013
Comfort Keepers June 2011 - April 2012
Lincoln Square Retirement December 2007 - April 2011
Voices for Hope, Attorneys at Law September 2009 - December 2009
Davenport University February 2005 - July 2007
Skills
Customer Service, Scheduling Management, Data Entry, Receptionist Duties, Clerical Skills, Administrative Work, Solid computer skills, Typing, Interviews, Microsoft Office, Microsoft Excel, PowerPoint, Telephone Skills, Seniors, Caregivers, Elder Care, New Hire Orientations, Legal Research, Legal Writing, Legal Documents, Home Care, Personal Care, File Management, Filing, Healthcare, Phone Etiquette, Fax, Subpoenas
Education
Davenport University 2002 — 2009
Bachelors of Science, Paralegal Studies, Legal Studies
Jenison High School 1991 — 1995
Spectrum Health August 2009 - Present
Michigan Medical P.C August 2005 - August 2009
Michigan Medical P.C August 2003 - August 2005
Michigan Medical P.C August 1988 - 2003
Skills
HIPAA, Medical Records, Charge Entry, eob, Healthcare, Epic Systems, Clerical Skills, Medical Terminology, Healthcare Management, Medical Coding, EMR, Medicare, Internal Medicine, PowerPoint, Microsoft Excel, Leadership, Medical Billing, ICD-9, HCPCS, Management, Research, Sales, Training, Photoshop, Customer Service, Medicaid
Education
Davenport University
Medical Billing and Executive Medical Assistant
Spectrum Health October 2000 - Present
Skills
Healthcare, Healthcare Management, Medical Coding, EMR, EHR, Hospitals, HIPAA, Clinical Research, Medical Records, Healthcare Information..., Radiology, Cerner, Customer Service, Patient Safety, Microsoft Word, Epic Systems
Education
Davenport University 1998 — 2000
Medical Transcription/Transcriptionist
Spectrum Health February 2012 - Present
Spectrum Health February 2012 - Present
Skills
EMR, CPR Certified, First Aid, Training, Medical Terminology, Human Anatomy, Office Procedures, Vaccinations, Venipuncture, Point of Care, Infection Control, Referrals, Appointment Scheduling, Microsoft Word, Microsoft Excel, PowerPoint, Confidentiality, At Multitasking, Professional Phone..., Thrive in A Fast-paced..., Healthcare, Hospitals, Customer Service, Healthcare Management, Leadership, Clinical Research, Healthcare Information...
Education
Davenport University 2009 — 2011
Diploma, Health Services/Allied Health/Health Sciences, General
Spectrum Health
Skills
Hospitals, EMR, Healthcare Information..., Healthcare Management, Nursing, Inpatient
Education
Montcalm Community College 2010 — 2012
Medicine
Davenport University 1984 — 1986
Associate's Degree, Accounting and Computer Science