US Xchange LLC
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US Xchange LLC Employees
RIIS LLC October 2014 - Present
ANPI December 2011 - Present
ACN Inc. May 2003 - December 2011
Billing Integrity January 2000 - January 2010
Global Crossing March 2001 - May 2003
Maxcess Inc. August 2000 - March 2001
Newsouth Communications July 1999 - August 2000
US Xchange LLC July 1997 - July 1999
AT&T Inc May 1988 - July 1997
Skills
Revenue Cycle, Change Management, Business Analysis, Business Process, Program Management, Process Improvement, Project Management, Telecommunications, Integration, Vendor Management, Strategy, Billing Systems, VoIP, Telecommunications..., Call Centers, SQL, Analysis, Problem Solving, Management, SDLC, Start-ups, Visio, Operations Management, Business Requirements, Wireless, Risk Management, Strategic Planning, Consulting, Contract Negotiation, OSS/BSS, APIs, CDR Mediation, Operations, Organizing, Budgeting, Fraud Detection, Business Process..., Solutions Architect, System Architecture, Systems Integration, Data Migration, Subscription Billing, Hosted Services, Budgets, Project Planning, Forecasting, Microsoft Excel, System Implementations, iRise, JIRA
Education
Walsh College of Accountancy and Business Administration 2005 — 2008
MBA, Finance
Nova Southeastern University 1989 — 1992
BS, Business Management
CenturyLink October 2014 - Present
CenturyLink May 2013 - October 2014
CenturyLink March 2012 - May 2013
CenturyLink January 2008 - March 2012
CenturyLink May 2006 - January 2008
CenturyLink March 2002 - May 2006
CenturyLink January 2001 - March 2002
Velankani March 2000 - July 2000
US Xchange, LLC May 1998 - March 2000
Brooks Fiber Communications June 1996 - March 1998
Skills
Telecommunications, Process Improvement, Salesforce.com, Sales Operations, Training, Business Analysis, Leadership, Analysis, Troubleshooting, Budgets, Start-ups, Management, Integration, Negotiation, Network Design, Sales Process, Networking, Cross-functional Team..., Program Management, Project Planning, Team Leadership, Strategy
Education
Central Michigan University 2002 — 2007
Masters of Science in Administration, Human Resources
Grand Valley State University 1996 — 2002
Bachelors of Business Administration, Management
Muskegon Community College 1994 — 1996
Associates, Business
Adtegrity July 2003 - Present
Adtegrity March 2000 - June 2003
US Xchange, LLC November 1998 - March 2000
US Xchange, LLC March 1998 - November 1998
Skills
Sales Management, Online Advertising, Media Strategy, Advertising, Online Marketing, Strategic Planning, Optimization, Market Planning, Marketing Strategy, Advertising Sales, PPC, Email Marketing, Direct Marketing, DoubleClick, Customer Relations, Campaign Management, Integrated Marketing, Digital Media, Digital Strategy, Brand Development, Mobile Advertising, Retargeting, Contract Negotiation, Sales Presentations, International Sales, Communications Audits, Lead Generation, Marketing, Customer Service, Media Planning, CRM, Media Buying, Digital Marketing, Customer Acquisition, Display Advertising, Interactive Marketing
Education
Davenport University 1998 — 2002
Marketing, Sales, Managment
KASU-Arkansas State University February 2012 - Present
Arkansas State University October 2009 - June 2011
inVentiv Health January 2005 - December 2008
Arkansas State University September 2001 - December 2004
Altria January 2000 - July 2001
US XChange, LLC October 1998 - December 1999
MCI Corporation June 1990 - December 1997
Skills
Microsoft Office, Social Media, PowerPoint, Research, Public Relations, Social Media Marketing, Fundraising, Sales, Sales Operations, Market Research, Marketing Strategy, Microsoft Excel, Customer Service, Management, Blogging, Media Relations, Public Speaking, Editing, Sales Management, Online Marketing, Account Management
Education
DePaul University 1994 — 1996
MA -Secondary Education:, Economics, Language Arts, History & Social Sciences
Michigan State University 1983 — 1987
BA- Employment Relations
Health Net of West Michigan February 2014 - Present
First Steps January 2012 - February 2014
Spectrum Health 2008 - 2012
Self-Employed 2007 - 2008
US Signal Company LLC 2003 - 2007
Self-Employed 2001 - 2003
Adtegrity.com 2000 - 2001
Ambassador Consulting 1999 - 2000
US Xchange, LLC 1998 - 1999
BBD Business Consultants / Burger King of West Michigan 1997 - 1998
Skills
Database Design, Data Modeling, Data Analysis, Attention To Detail, Problem Solving, Innovative Thinking, Deductive Reasoning, Brainstorming, Troubleshooting, Root Cause Analysis, Process Improvement, Incentive Programs, Healthcare, Customer Service, Customer Satisfaction, Management, Databases, Analysis, Software Development, Program Management, CRM, SDLC
Education
University of Illinois at Urbana-Champaign 2010 — 2011
Certification, Database Administration
Grand Valley State University 2003 — 2006
Master of Science, Computer Information Systems
Grand Valley State University 1989 — 1997
Bachelor of Science, Communications
CTS Telecom July 2009 - Present
One Communications (formerly Choice One) 2005 - 2009
One Communications (formerly US Xchange) January 2000 - January 2005
US Xchange LLC January 1999 - January 2000
US Xchange LLC January 1998 - January 1999
US Xchange LLC January 1997 - January 1998
Aerotek Engineering January 1996 - January 1997
Mill Steel January 1995 - January 1996
Skills
Recruiting, VoIP, Network Design, T1, Leadership, Business Development, Telecommunications, Switches, Management, Start-ups, Human Resources, Marketing, Managed Services, Call Centers, Unified Communications, Networking, Telephony, Co-location, IP, Ethernet, Vendor Management, Customer Retention, Optical Fiber, SIP Trunking, Broadband, SIP, Fiber Optics, Metro Ethernet, Interviews, Troubleshooting, DWDM, Integration
Education
Michigan State University 1991 — 1995
Bachelor of Arts, Communications
Telgian Corporation November 2014 - Present
SWD Urethane November 2010 - November 2014
Best Western International March 2010 - November 2010
Best Western International May 2009 - March 2010
CSK Automotive September 2008 - May 2009
Environmental Coatings, Inc May 2001 - July 2008
Miquest Electronics April 1998 - May 2001
US Xchange, LLC June 1997 - April 1998
Miquest Electronics October 1995 - June 1997
Skills
General Ledger, Accounts Receivable, Payroll, Accruals, Accounts Payable, Account Reconciliation, Accounting, Microsoft Excel, Financial Statements, Journal Entries, Bank Reconciliation, Cash Flow, Invoicing, Auditing, Payroll Taxes, PeopleSoft, Great Plains Software, ADP Payroll, Year-end Close, Internal Audit, Balance, Budgets
Education
Davenport University 1994 — 1995
BBA, Accounting
Grand Rapids Community College 1991 — 1993
Associates, Accounting