Verizon Wireless Inc.
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Customer service: 1 (800) 922-0204 Sales: 1 (800) 256-4646 Headquarters: New York City, NY Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
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Verizon Wireless Inc. Employees
T-Mobile April 2007 - Present
MetroPCS Inc./ T-Mobile (Merger May 2013) April 2007 - May 2013
Verizon Wireless Inc May 2002 - April 2007
Skills
LTE, CDMA, SS7, 3G, T1, Wireless, EVDO, Switches, 4G, Lucent, Telecommunications, Troubleshooting, Wireless Networking, Solaris, Routing, IP, Unix, LAN/WAN, Ethernet, RF, Routers, TCP/IP, Windows, Linux, Remedy, 5ESS, Cellular, Mobile, Problem Solving, Integration, WiFi, F5 BigIP, Radware, Nortel, Splunk, Oracle SQL, SQL*Plus, SQL, Cellular Communications, BMC Remedy
Education
Chubb Institute 1999 — 2000
Certifications/Diploma, IT Helpdesk/Networking
Rutgers, The State University of New Jersey-Newark 1995 — 1997
Google - Randstad Technologies October 2013 - February 2014
OneVietnam Network 2011 - 2013
AirKast, Inc. February 2011 - December 2012
Verizon Wireless Inc. September 2005 - February 2011
Everything Wireless Inc. January 2001 - October 2005
Skills
Account Management, Strategy, Management, Sales Management, Social Networking, Leadership, Customer Service, Customer Retention, Sales Process, Sales Operations, Direct Sales, Cross-functional Team..., Marketing Strategy, Customer Satisfaction, New Business Development, Social Media Marketing, Sales, Time Management, Product Marketing, Public Relations, Merchandising, Hiring, Sales Presentations, Store Management, Mobile Marketing, Inventory Management, Salesforce.com, Customer Relations, Retail Management, Major Accounts
Education
San Joaquin Delta College
San Jose State University
Lowe's Companies, Inc. September 2014 - Present
Lowe's Home Improvement November 2012 - August 2014
Lowe's Home Centers, Inc April 2009 - November 2012
CCSG / Cinmar (HSN) 2005 - 2008
Fifth Third Bank 2004 - 2004
Verizon Wireless, Inc 2003 - 2003
First Virginia Bank 2002 - 2002
Griffin and Company, Inc 1999 - 2001
Chevy Chase Bank 1998 - 1999
PNC Bank 1991 - 1998
Skills
Project Management, Business Process..., Customer Service..., Customer Service, Coaching, Time Management, Sales Management, Microsoft Office, Process Improvement, Team Leadership, Operations Management, Inventory Management, Retail, Team Building, Change Management, Human Resources, Accounting, Inventory Control, Finance, Management, Leadership, Sales, Budgets, Analysis, Problem Solving
Education
Cincinnati State Technical and Community College 2013 — 2016
Accounting Courses required in Ohio - CPA exam, Accounting, 3.875
University of Pittsburgh 1994 — 1998
Master of Business Administration (MBA), Management
Indiana University of Pennsylvania 1984 — 1988
Bachelor of Science, Business Administration
Hollidaysburg Area High School 1981 — 1984
HS Diploma, Academics
Consultant November 2010 - Present
Halo Fan 1986 - Present
Verizon Wireless August 2010 - October 2010
INTTRA Corporation January 2007 - October 2008
Verizon Wireless Inc July 2006 - December 2006
Search EDP, Inc September 2005 - July 2006
Reuters Financial Software 2005 - 2005
JPMorgan Chase 2004 - 2005
Morgan Stanley 2002 - 2003
MRI/CompuSearch 1999 - 2002
Skills
Talent Acquisition, Vendor Management, Executive Search, Human Resources, Talent Management, Recruiting, Databases, Onboarding, Employee Relations, Business Process..., Technical Recruiting, Applicant Tracking..., SDLC, System Administration, Team Building
Education
University of Scranton 1992 — 1996
BS, Liberal Arts and Sciences/Liberal Studies
Cornell University
Certificate, Human Resource Studies
Efficient Health Information Solutions, LLC June 2009 - Present
Efficient Medical Health Information Management, LLC April 2008 - January 2011
Verizon Wireless, Inc September 2006 - May 2009
Cingular Wireless April 2005 - September 2006
Education
Riverside City College
Business Administration
Santiago High School
High School Diploma
Bryan University November 2011 - Present
Bryan University November 2011 - Present
Department of Insurance September 2010 - Present
Bryan College November 2007 - Present
Bryan College November 2007 - Present
Bryan College August 2011 - November 2011
Liberty National Ins., Inc September 2010 - September 2011
Verizon Wireless, Inc January 2010 - September 2010
Verizon Wireless February 2009 - December 2009
Verizon Wireless, Inc February 2008 - December 2009
Skills
Health Insurance, Term Life Insurance, Project Management, Nonprofits, Management, Training, Leadership, Adult Education, Analysis, Call Centers, Coaching, Curriculum Design, Customer Service, Distance Learning, Forecasting, Fundraising, Higher Education, Human Resources, Instructional Design, Leadership Development, Marketing, Marketing Strategy, Public Speaking, Retail, Sales, Sales Operations, Research, Staff Development, Teaching, Team Building, Campus, E-Learning
Education
Bryan University
Master of Business Administration (MBA)
Evangel University 2002 — 2008
Business Administration, Management, Economics, Accounting, Program Management
Rochester Community College
Bachelor, Business
IBM
Evangel University
Masters, Organizational Leadership
Sprint By Solutions Ready September 2015 - Present
Sprint Wireless April 2015 - September 2015
Cellular and More/Nextgen Electronics May 2014 - April 2015
Cellular and More/Emery Electronics August 2013 - April 2014
Team Wireless May 2013 - July 2013
Team Wireless September 2012 - May 2013
TEAM Wireless May 2012 - September 2012
Wireless Advantage October 2011 - May 2012
Verizon Wireless Inc September 2010 - October 2011
Skills
Multi-unit Retail..., Sales Management, Quotas, Team Leadership, Customer Service, Training, Microsoft Office
Education
Michigan State University 1996 — 2000
Bachelor of Arts (B.A.), Logistics, Materials, and Supply Chain Management
Gogebic Community College 1995 — 1996
Transfer, General Business Administration
Express Scripts January 2014 - September 2014
NCO Financial Systems October 2013 - January 2014
VERIZON WIRELESS, INC January 1999 - November 2011
Skills
Call Center, Debt Management, Customer Service, Billing, Contact Center..., ACD, Call Quality, Customer Experience, Customer Retention, Coaching, Telecommunications, Credit Risk, Accounts Receivable, Contact Center..., Customer Satisfaction, Call Monitoring, IVR, Credit Cards, Call Centers, Call Center Development, Credit, Leadership, Leadership Development, Budgets, Program Management, Time Management, Strategic Planning, Negotiation
Education
Franklin University
Bachelor's Degree, Business Administration
Verizon Wireless INC. September 2004 - Present
Comcast Corporation July 2000 - November 2003
AT&T Broadband August 1994 - July 2000
Skills
Customer Service Support, Data Analysis, Remote Troubleshooting, Supervisory Experience, Intelligent Call Routing, Operations Management, Workforce Management
Education
Western Michigan University 1996 — 1998
none, Communications
Ferris State University 1980 — 1983
none, Television Production/Theater
NICE Actimize July 2015 - Present
Capgemini November 2014 - July 2015
Rollins, Inc. March 2014 - November 2014
Atlanta Housing Authority March 2014 - April 2014
The Weather Channel July 2013 - March 2014
SunTrust Bank January 2012 - May 2013
Interactive College of Technology March 2011 - April 2013
IHG February 2011 - July 2011
SunTrust Bank July 2010 - September 2010
Verizon Wireless, Inc March 2009 - May 2010
Skills
SDLC, Visio, Requirements Analysis, Business Intelligence, Integration, Business Process, Databases, SQL, Requirements Gathering, Software Development, Business Analysis, MS Project, Testing, Program Management, Team Building, XML, SOA, Management, Solution Architecture, Access, Systems Analysis, UML, Security, Analysis, Business Requirements, Database Design, Project Management, Enterprise Software, Visual Basic, Microsoft Project
Education
Albany State University 1991 — 1996
Bachelor of Science, Computer Science
Firma Signing Solutions January 2006 - Present
Verizon Wireless Inc May 2010 - May 2013
Robert Half International November 2009 - April 2010
Wintrust Mortgage Corporation August 2006 - March 2009
GreenPoint Mortgage Funding, Inc October 2005 - June 2007
Woodfield Planning Corporation October 2003 - August 2004
Washington Mutual Bank, FA January 2001 - January 2003
Skills
Loans, Mortgage Lending, Financial Analysis, FHA, Customer Service, Investment Properties, Auditing, Data Entry, Funding, Sales, Residential Homes, Team Building, Microsoft Office, Team Leadership, Employee Relations, Training, Outlook, Microsoft Excel, Microsoft Word, Sales Management, PowerPoint, Troubleshooting, Retail, Interviews, Telephone Skills, Social Networking, Cross-functional Team..., Project Management, Negotiation, Human Resources, B2B, Contract Negotiation, Time Management, Cold Calling, Coaching, Recruiting, Strategic Planning, Invoicing, Operations Management, Banking, Financial Risk, Credit, Mortgage Banking, Loan Origination, Residential Mortgages, Mortgage Servicing, Refinance, Finance, Accounting, Customer Satisfaction
Education
Colorado Technical University Colorado 2007 — 2013
Associates of Science, Criminal Justice
Colorado Technical University 2011 — 2012
MBA, Criminal Justice/Police Science
Colorado Technical University 2007 — 2012
Bachelor of Science, Criminal Justice
GeneSol Media Group, LLC April 2007 - Present
GeneSol Media Group, LLC March 2007 - Present
GeneSol Media Group, LLC March 2006 - Present
Verizon Wireless, Inc October 2005 - Present
GeneSol Media Group, LLC June 2005 - Present
GeneSol Media Group, LLC January 2002 - Present
GeneSol Media Group, LLC January 2002 - Present
GeneSol Media Group and KNOC Radio Production June 2006 - June 2006
Confluence Academy 2004 - 2005
Ace Films 2003 - 2004
Education
Webster University 2008 — 2011
MA
Lindenwood University 1989 — 2002
BA
St. Louis Community College
FAM International Security June 2011 - Present
Andrews International September 2014 - June 2015
Anaheim Ducks June 2009 - June 2011
Andrews International June 2008 - February 2010
United States Department of Defense February 2006 - June 2008
Verizon Wireless Inc August 2003 - May 2005
Tracfone Wireless Inc August 2000 - June 2002
Skills
Physical Security, Executive Protection, Surveillance, Private Investigations, Security Management, Security Operations, Corporate Security, Workplace Violence, Background Checks, Counterintelligence, Security Training, Protection, Investigation, Training, Operations Management, Account Management, Security, Public Speaking, Business Development, B2B Marketing Strategy, Digital Marketing, Enforcement, Close Protection, Firearms, Personal Security, Force Protection, Cold Calling, Police, Weapons, Sales Management, Risk Assessment, Social Media Marketing, Law Enforcement..., Asset Protection, Sales Operations, Access Control, Emergency Management, Personal Protection, Leadership, CCTV, Homeland Security, Hazardous Materials, Contract Negotiation, Lead Generation, Counterterrorism, Web Design, Web Marketing, Residential Security, Estate Security, Fraud
Education
University of Phoenix 2011 — 2014
Bachelor of Science in Business (BSB), Business Administration / Concentration in Marketing
J.A. LaSorsa & Associates 2009 — 2009
Executive Protection Agent Certification, Executive Protection
Verizon Wireless June 2014 - Present
Texas State Guard August 2010 - Present
Verizon Wireless July 2010 - May 2014
VERIZON WIRELESS, INC January 2008 - July 2010
Verizon Wireless January 2006 - December 2007
VERIZON WIRELESS, INC February 2001 - December 2005
Verizon Wireless June 2000 - February 2001
GTE/VERIZON WIRELESS, INC June 1998 - June 2000
Metrocall, Inc. September 1999 - April 2000
METROCALL, INC March 1995 - May 1998
Skills
Cold Calling, B2B, SaaS, Sales, Retail, Customer Service, Leadership, Marketing, Coaching, Pricing, Computer Hardware, Merchandising, Windows 2000, Retail Sales, Quality Control, Process Engineering, Wireless, Solution Selling, Telecommunications, Direct Sales, Sales Operations, Selling, Account Management, Management, Sales Management, Training
Education
Evergreen Valley College 1994 — 1994
PC 832, Reserve Law Enforcement
San Jose City College 1992 — 1994
Small, Business Management; General Education
Verizon Wireless, Inc January 2005 - Present
2004 - 2005 Verizon Wireless, Inc November 2004 - Present
2003 - 2004 Team Cheer, Inc March 2003 - July 2004
GuthyRenker November 1993 - January 2000
CPU, Inc 1994 - 2000
Skills
Leadership Development, Call Centers, Training, Coaching, Account Management, Analysis, Customer Retention, Customer Satisfaction, Customer Service, Employee Relations, Interviews, Leadership, Management, Performance Management, Marketing, Project Management, Software Documentation, Talent Acquisition, Team Building, Budgets, Cross-functional Team..., Sales, Outlook, Social Networking, Process Improvement, Team Leadership, Direct Sales, Recruiting, Human Resources, Time Management, Hiring, Employee Training, Cold Calling, Customer Experience, Telecommunications, Policy, Vendor Management
Education
Rochester Institute of Technology
Applied Arts & Sciences, Public Relations, Advertising, and Applied Communication
Fort Bend ISD October 2014 - Present
FB ISD September 2012 - Present
LaPorte ISD November 2011 - September 2012
Verizon Wireless Inc January 2010 - October 2011
UT MD Anderson Cancer Center - Cancer Prevention Research Training Program January 2009 - December 2009
Texas Instruments 2004 - 2009
Labarge Inc. Stafford 2007 - 2008
Skills
Active Directory, Windows 7, Windows Server, Troubleshooting, System Administration, Computer Hardware, Microsoft Office, Technology Integration, Microsoft Exchange, Staff Development, Laptops, CCNA, MCSE 2003, MCSA Security, MCSA + Messaging, MCP, Help Desk Support, VoIP, BMC Remedy, Hardware Architecture, Wireless Networking, Microsoft Certified...
Education
UH Victoria 2007 — 2009
Master of Science (MS), Computer Information System, 3.5/4.0 Scale
Oxford college 1997 — 2001
Bachelor of Science (B.Sc.), Computer Science, First Class
Kendriya Vidyalaya
High School, GED
VERIZON WIRELESS, INC October 2001 - September 2010
Skills
Negotiation, Selling, Team Management, Market Analysis, Advertising Sales, Cross-functional Team..., Customer Relations, Budgeting, Account Management, Sales Management, Market Planning, Consultative Selling, Key Account Management, Cold Calling, Team Leadership, Mentoring, Key Account Development, Quota, Customer Service, Marketing Strategy, Promotions, Performance Appraisal, Wireless, Customer Retention, Hiring, Product Marketing, Direct Sales, Advertising, Payroll, Call Center, Customer Experience, B2B, Strategic Planning, Forecasting, Marketing Management, Customer Satisfaction, Proposal Writing, Segmentation, Competitive Analysis, Sales Operations, Strategic Partnerships, Business Strategy, Strategy Development, Contract Negotiations, Coaching, Sales Support, Sales Process, Product Launch, Product Management, Budgets
Education
University of New Haven 2005 — 2009
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
University of Connecticut
Bachelor’s Degree, Political Science and Government
Verizon Wireless May 2010 - Present
Firma Signing Solutions January 2006 - Present
Verizon Wireless Inc January 2005 - Present
Robert Half International November 2009 - April 2010
Wintrust Mortgage Corporation May 2007 - March 2009
Wintrust Mortgage Corporation June 2007 - December 2007
GreenPoint Mortgage Funding, Inc October 2005 - June 2007
Woodfield Planning Corporation October 2003 - August 2004
Washington Mutual Bank, FA January 2001 - January 2003
Education
Colorado Technical University
Bachelor of Science, Criminal Justice
Colorado Technical University Colorado
Associates of Science, Criminal Justice
Price Waterhouse Coopers April 2010 - Present
Verizon Wireless Inc. July 2009 - April 2010
F&S Frame and Trim Inc. September 2005 - September 2008
Jordan Contracting Inc. August 2004 - August 2005
AT&T Global Services July 2000 - July 2004
Skills
Software Documentation, Windows, Troubleshooting, Testing, Integration, Vendor Management
Education
University of South Florida 1998 — 2002
Bachelors, Management Information Systems
American Wireless February 2008 - March 2009
Indy Mac Bank July 2005 - December 2007
Verizon Wireless, Inc June 2001 - May 2005
ReplayTV, Inc January 2000 - January 2001
ReplayTV, Inc January 2000 - January 2001
The Good Guys! June 1987 - January 2000
Skills
People Development, Product Marketing, Team Building, Sales, Competitive Analysis, Profit, Marketing, CRM, Sales Process, Product Development, Customer Satisfaction, Marketing Strategy, New Business Development, Training, Mobile Devices, Pricing, Leadership, Sales Operations, P&L Management, Vendor Management, Coaching, Inventory Management, Merchandising, Program Management, Wireless, Sourcing, Negotiation, Customer Retention, Cross-functional Team..., Customer Service, Customer Experience, Strategic Partnerships, Telecommunications, Retail, Cold Calling, Business Development, Team Leadership, Operations Management, Sales Presentations, Solution Selling, Account Management, Budgets, Team Management, Human Resources, Management, Strategy, Direct Sales, Sales Management, B2B, Product Management
Education
University of California, Santa Cruz
Bachelor of Arts, Psychology
Verizon Wireless Inc. September 2009 - Present
Skills
Wireless, Troubleshooting, Switches, Wireless Networking, Telecommunications
Education
University of Maryland University College 1999 — 2001
B.S. Information Technology
John K December 2011 - Present
Hewlett-Packard March 2010 - September 2010
Golden Boys Group Home November 2005 - January 2009
Family Life CDC Job Readiness October 2006 - July 2008
Verizon Wireless Inc January 1998 - January 1999
ACS Dataline January 1997 - January 1997
Compaq Computers January 1995 - January 1997
Skills
DHCP, OSPF, TCP/IP, Active Directory, RAS, Windows Server, Windows XP Pro, Windows Vista, Windows 7, Linux Server, Linux desktop, Cisco Technologies, TFTP, RDP, SSL, Telnet, Windows Firewall, Semantic Technologies, IIS, Terminal Services, LAN-WAN, VLAN, Switches, Troubleshooting, Web Services, DNS, RIP, EIGRP, Frame Relay, Customer Service, Instructor-led Training, Load Balancing, VPN, Virtualization, NAT, UPS systems, Windows, XP, Computer Hardware, Network Administration
Education
Austin Community College
Foreign Languages (Japanese)
PC Age Career Services
St. Edward's University
Entrepreneurship
Tax Resources, Inc August 2011 - November 2011
Tax Resources Inc August 2011 - November 2011
Verizon Wireless December 2006 - September 2009
Verizon Wireless, Inc December 2006 - September 2009
Verizon Wireless February 2004 - December 2006
Verizon Wireless, Inc February 2004 - December 2006
EarthLink October 2001 - November 2003
EarthLink September 2000 - October 2001
Education
Sierra College 1999 — 1999
Computer Applications
American River College 1995 — 1995
Arts
Sierra College 1992 — 1992
General Studies
Mesa Verde High School 1989 — 1991
Diploma, General Studies
Motorola Solutions February 2013 - Present
TJ Maxx October 2012 - January 2013
VERIZON WIRELESS INC August 2012 - November 2012
PANDA RESTAURANT INC August 2011 - November 2011
FACTORY CARD OUTLET March 2008 - June 2011
Skills
Editing, Social Media, Adobe Creative Suite, Event Planning, Newsletters, Public Relations, Photography, Press Releases, Photoshop, InDesign, Marketing Communications, Media Relations, Creative Writing, Marketing Strategy, Customer Service
Education
Northern Illinois University 2010 — 2012
Bachelor of Arts (B.A.), Corporate/Media Communications, Graduate