Verizonwireless Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Customer service: 1 (800) 922-0204 Sales: 1 (800) 256-4646 Headquarters: New York City, NY Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
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Verizonwireless Employees
Richland County Government July 2013 - Present
Staples Advantage August 2012 - July 2013
Verizonwireless September 2004 - June 2012
Skills
Call Centers, Customer Experience, Customer Service, Management, Sales, Microsoft Office, Leadership, Project Management, Team Leadership, Account Management, Sales Management, Team Building, Microsoft Excel, Budgets, Training, Outlook, Cross-functional Team..., Research, Direct Sales, Accounting, Process Improvement
Education
South Carolina State University 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Verizonwireless September 2007 - Present
Verizon Wireless 2005 - 2007
Verizonwireless October 2000 - September 2005
Skills
M2M, Wireless, Telecommunications, Solution Selling, Mobile Devices, Wireless Networking, Cellular Communications, Mobile Technology, Unified Communications, VoIP, 4G, Sales Management, Managed Services, Direct Sales, Wireless Broadband, Business Development, Sales Operations, Account Management, Wireless Solutions, soultion selling,..., Business Analysis, Business Process..., Managed Hosting, Wireless Routers, Cellular Analysis, Mobile VoIP, Management, CDMA, LTE, Team Leadership, EVDO, Mobile Communications, Customer Experience, Solutions Marketing, Broadband, Salesforce.com, Mobile Device Management, Strategic Planning, Product Management, Cloud Computing
Education
C S Mott College
University of Michigan
Bachelor of Applied Science (B.A.Sc.)
Mize and Company, Incorporated August 2014 - Present
Ocianna International July 2011 - Present
Ancoring International January 2007 - Present
Kansas SBDC April 2011 - August 2014
Shred-it USA June 2005 - October 2007
Nextel Communications September 2002 - May 2004
VerizonWireless October 1998 - February 2002
Skills
International Business..., International Business, International Marketing, International Relations, International Management, Marketing Strategy, Product Marketing, Expatriate Management, Expatriate..., Product Development, Organizational..., Leadership Development, New Business Development, Strategic Planning, Business Strategy, International Expansion, Diversification, Strategic Communications, Global Expansion, Growth Planning, Sales Management, Global Economy, International Sales, Event Planning, Sales, Public Relations, Management, Public Speaking, Training, Negotiation, Coaching, Business Planning, Leadership, Marketing, Sales Operations, Supply Chain Management, B2B, Business Development, Integrated Marketing, Budgets, Entrepreneurship, Selling, Growth Management, Sales Process, Market Research, Marketing Communications, Management Consulting, Start-ups, Strategy, International Trade
Education
Newman University 2011 — 2013
Master of Business Administration (MBA), International Business
Wichita State University 2008 — 2010
Business Administration, International Business, Management and Economics
Butler Community College 2008 — 2009
Associates of Science, Business International Business
Arkansas City High School 1985 — 1989
Diploma, General Studies
Sam's Club June 2013 - Present
Hourglass Cosmetics November 2014 - Present
See's Candies November 2014 - November 2014
Sam's Club June 2013 - November 2013
Port of Long Beach October 2012 - April 2013
ING DIRECT June 2011 - December 2012
Verizonwireless June 2008 - June 2010
ACS June 2005 - April 2008
Skills
Fast Typist, Fast Learner, Able To Multi-task, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft powerpoint, Front Office, Office Administration, Call Center, Customer Service, Sales, Sales Management, Management, Retail Banking, Retail, Loan Servicing, Technical Support, Microsoft Outlook, Answering Phones, Heavy Phones, Phone Skills, Phone Etiquette, Filing, Telephone Skills, Teamwork, Outlook, Time Management, PowerPoint, Call Centers, Data Entry, Process Scheduler
Education
Penn Foster Career School 2012 — 2013
Administrative Assistant Certificate, Administrative Assistant and Secretarial Science, General
Cerritos College 2004 — 2006
Some College, Computers
Juan Rodriguez Cabrillo High School 2001 — 2004
High School Diploma
Verizon Wireless January 2015 - Present
Hewlett-Packard/CDW August 2013 - August 2014
Hewlett-Packard March 2010 - August 2013
Verizonwireless June 2009 - March 2010
Alltel Communication June 2008 - June 2009
Alltel Communication October 2003 - June 2008
Skills
Sales Management, Sales, Networking, Project Management, Storage, Marketing, Contract Management, Product Development, Retail Sales, Solution Selling, Telecommunications, Direct Sales, Wireless, Account Management, Customer Satisfaction, Sales Process, Business Analysis, Customer Service, Call Centers, Business Strategy, SaaS, HP, Team Leadership, CRM, Outsourcing, Salesforce.com, Management, Training, Leadership, Cross-functional Team..., Sales Operations, Cloud Computing, Data Center, Selling, Team Building, Business Development, Vendor Management, Storage Virtualization, Storage Area Networks, Disaster Recovery, Deduplication, Channel Partners, Enterprise Storage, NAS, DAS, Customer Experience
Education
Henderson State University 1999 — 2002
Business Administration, Public Administration
Little Rock Central High School 1995 — 1998
N/A, N/A, 3.4
Verizonwireless October 2004 - July 2006
Spherion July 2003 - January 2004
HCA November 1998 - July 2003
HCA March 1998 - February 1999
HCA May 1997 - March 1998
HCA October 1996 - May 1997
Trendar Corporation Division of Comdata July 1993 - December 1996
Multi Computer Products March 1992 - June 1992
USDA-NRCS November 1990 - January 1992
Skills
Technical Support, Servers, Troubleshooting, Microsoft Office, Hardware, Unix, Data Center, Networking, Software Installation, Databases, Switches, Routers, Windows, Wireless, WAN, Management, Leadership, Laptops
Education
Tennessee Technological University 1985 — 1991
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Tyner High School 1982 — 1985
Beta Club Diploma, General Studies
Quest Diagnostics February 2012 - Present
Telerx January 2011 - September 2011
VerizonWireless November 2005 - March 2009
VerizonWireless 2005 - 2009
VerizonWireless 2005 - 2009
City of Philadelphia October 1993 - December 2003
Sprint November 2001 - March 2003
Skills
Outlook Express, Excel, Microsoft Works, Data Entry, Call Centers, Customer Satisfaction, Sales, Sales Operations, Office Equipment, Telephone Skills, Outlook, Access, Records Management, Administrative..., Invoicing, Office Management, Windows 7, PowerPoint, Office Administration, Spreadsheets, Phone Etiquette, Adobe Acrobat
Education
Community College of Philadelphia 2011 — 2014
Little Flower Catholic High School for Girls 1981 — 1985
Diploma, General Studies
BROOKSOURCE July 2014 - Present
Wellstar Healthsystems August 2013 - July 2014
Wellstar Healthsystems March 2013 - August 2013
InsightGloble February 2012 - December 2012
First Data/TASQ Technologies April 2011 - December 2011
Encompass Service Solutions July 2010 - March 2011
Troubleshoot GPS Systems July 2008 - September 2009
Dexis,LLC August 2005 - January 2008
Verizonwireless April 2002 - May 2005
U.S. ARMY 63rd Signal BN December 1985 - December 1990
Education
Georgia Piedmont Technical College 2013 — 2014
Diploma, Network Specialist W/Cisco
Habersham County Hospital 2009 — 2009
Pharmacy Technician/Assistant
MERCER ICTS 2000 — 2001
CERTIFICATES, A+, NETWORKING +
U. S. ARMY Signal School, Fort Gordon, Georgia 1983 — 1983
Computer Systems Networking and Telecommunications, E-2
Miller-Motte College-Wilmington
Electronic Medical Records
Samsung Telecommunications America August 2013 - Present
Samsung SDS July 2012 - July 2013
ZTE USA March 2011 - April 2012
SSC September 2009 - March 2011
MIO Wireless Group June 2006 - February 2009
Verizonwireless 1990 - 2006
Contel 1989 - 2006
Skills
Computer Network..., VoIP, LTE, UMTS, GSM, WiMAX, Telecommunications..., Telecommunications, Wireless Networking, Switches, MPLS, Cellular Communications, Troubleshooting, Networking, GPRS, EVDO, Network Engineering, Wireless, IP, 4G, CDMA, 3G, Vendor Management, Mobile Devices, Project Management, Management
Education
George Washington University 1991 — 1991
Telecommunications
American Institute of Drafting 1971 — 1973
Certified, Archetecture
Bakersfield College
Business Management
Cero Coso
Business Management
Luzerne County Community College
Business Management
World Financial Group (WFG) October 2012 - Present
Investmentssc.llc February 2010 - Present
Verizonwireless November 2001 - Present
OG Organo Gold Coffee October 2011 - October 2012
Verizonwireless January 2007 - March 2008
Skills
Strategy, Strategic Planning, Small Business, Marketing, Training, Project Management, Contract Negotiation, Account Management, Auditing, Business Development, Social Media Marketing, Public Speaking, Budgets, Customer Satisfaction
Education
Suny at old westbury 1996 — 2000
BS, Computer Science
SUNY Oswego 1992 — 1993
verizonwireless December 1998 - Present
verizonwireless 1998 - Present
Education
fayetville college 2012 — 2013
computer tech school, computer technician
Rio Salado College 2006 — 2007
technical training, telephone internet video techncian
Paychex December 2014 - Present
Concentrix June 2014 - December 2014
Mary Kay Inc. May 2014 - May 2014
Verizonwireless November 2007 - June 2013
Rural/Metro Corporation June 2005 - September 2006
Skills
Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Wireless, Troubleshooting, Telecommunications, Customer Service, Cellular Communications, Sales, Technical Support, Account Management, Direct Sales, Blackberry, VoIP, Wireless Networking, Sales Operations, Mobile Devices, Team Leadership, Team Building, Telephone Skills, Coaching, Leadership, Relationship Building
Education
State University of New York Empire State College 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Monroe Community College 2002 — 2005
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Verizonwireless March 2008 - Present
Skills
Wireless, Telecommunications, CDMA, Cellular Communications, Mobile Devices, LTE, 4G, Customer Retention, Customer Experience, Customer Satisfaction, Call Centers, M2M, Mobile Technology, Sales, Direct Sales, Customer Service, Broadband, WiMAX, Account Management
Education
John Carroll University
Bachelor's Degree, Economics
TMix Studios 2009 - Present
Verizonwireless 2009 - Present
Enterprise Rent a Car May 2005 - June 2008
Skills
Sales Management, Time Management, Team Management, Building Strong Teams, Business Marketing, Strategic Planning, Account Management, Cold Calling, Sales Operations, Sales Consulting, Sales Recruitment, Professional Networking, Art, High Performance Teams, Social Media Marketing, Recruiting, Social Networking, CRM, Marketing, Business Networking, B2B Marketing
Education
Howard University 1999 — 2004
Bachelor of Arts (BA), Graphic Design
Verizonwireless November 2003 - Present
Skills
Call Center, Telecommunications, Customer Service, Customer Satisfaction, Microsoft Office, Troubleshooting, Team Leadership, Microsoft Excel, Customer Experience, Team Management, Account Management, Wireless, Call Centers, Customer Retention, Networking, VoIP
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1989 — 1994
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pittsburgh Penguins June 2015 - Present
Verizon Wireless November 2013 - Present
verizonwireless October 2006 - October 2013
Verizon Wireless July 2005 - October 2006
Verizon Wireless February 2004 - June 2005
Skills
Coaching, Account Management, Team Building, Team Leadership, Sports, Sales Management, Sales Operations, Forecasting, Customer Retention, Strategic Planning, Customer Service, Process Improvement, Budgets, Project Management, Wireless, Telecommunications, PMP, Microsoft Office, Customer Satisfaction, Customer Experience
Education
DeVry University-Illinois 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sawyer School 1997 — 1998
Associate's degree, Business Administration and Management, General
DSS Life Solutions November 2014 - Present
CHIPS Purchasing February 2004 - February 2014
Verizonwireless February 1999 - February 2004
Skills
Insurance, Finance, Customer Service, Sales, Team Building, Marketing, New Business Development, Retail, Strategic Planning, Sales Management
Education
Garrett College 2000 — 2004
AA Business, Professional Golf Management and tour training mechanics along with a vast knowledge in Marketing
Calvert Hall College 1991 — 1994
highschool degree, General Studies
Verizon Wireless February 2013 - Present
Verizon Enterprise Solutions April 2012 - January 2013
VerizonWireless January 2010 - March 2012
Skills
Solution Selling, 4G, Wireless, Direct Sales, Telecommunications, VoIP, Cellular Communications, IP, LTE, Sales Process, CDMA, Customer Retention, Telephony, Account Management, Major Accounts, Networking, Mobile Devices, Salesforce.com, Cold Calling
Education
University of Alabama 1990 — 1995
Bachelor of Science (BS), Pre Physical Therapy
A&E DIgital Productions, LLC November 2003 - Present
VerizonWireless August 1999 - April 2006
Verizon Wireless August 1999 - March 2006
Skills
Video Editing, Video, Television, Video Production, Directing, Acting, Online Marketing, Photography, Storytelling, Entertainment, Film, Digital Media, Cinematography, New Media, Social Media Marketing, Radio, Post Production, Broadcast, Final Cut Pro, Multimedia, Screenwriting, Creative Writing, Social Media, Creative Direction, Film Production, Online Advertising, Scripting, Producing, Sound, Editing, Advertising, Production Managment, Camera, Theatre
Education
CSU Sacramento 1997 — 1999
Bachelor's degree, Cinematography and Film/Video Production
CSU Sacramento 1996 — 1999
Communication Studies, Cinematography and Film/Video Production
Verizonwireless January 2009 - Present
Verizon Wireless February 2004 - Present
Worldspan May 2002 - May 2003
Worldspan September 1999 - May 2002
E-Commerce September 1999 - May 2002
AMR Corporation February 1998 - June 1999
The Sabre Group, Inc. October 1995 - January 1998
The Sabre Group October 1995 - January 1998
SABRE Management Development February 1994 - September 1995
SABRE de Mexico July 1990 - February 1994
Skills
Corporate Sales..., Product Development, Meeting Planning, Spanish Conversation
Education
Hunter College
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
Hunter College, City University of New YorkNew
a Bachelor of Arts Degree, English
The Citadel
Master of Business Administration (MBA), Business Administration and Management, General
The Citadel School of Business Administration
Masters, Business Administration
Cox Communications November 2011 - Present
Verizon Wireless April 2009 - November 2011
Verizonwireless 2006 - 2010
Alltel 2000 - 2008
Universal Pensions, Inc 1996 - 1999
Skills
Wireless, Solution Selling, Coaching, Cold Calling, New Business Development, Direct Sales, Team Leadership, Cellular Communications, Quotas, M2M, Sales Management, Sales Presentations, Call Center, Telecommunications, Customer Service, Team Building, Mobile Devices, Unified Communications, Long Distance, Customer Experience, Sales Process, 4G, Sales, Selling Skills, SIP Trunking, Customer Satisfaction, B2B, Sales Operations, Account Management, Customer Retention, Salesforce.com, Management
Education
Rollins College 1986 — 2000
BA, Psychology
VerizonWireless 1995 - Present
Childrens Restoration Network May 2009 - Present
Metro World Outreach Center January 2005 - December 2009
United States Trust Co of New York 1980 - 1989
Skills
Service Excellence, Excel, PowerPoint, Strategic Planning, Customer Service, Investments, Event Planning, Account Management, Fundraising, HTML, Internet, Team Leadership, Microsoft Office, Negotiation, Newsletters, Mentoring, Outlook, Organizing, Planning, Quality, Problem Solving, Telecommunications, Team Building, Teaching, Troubleshooting, Word, Wireless, Youth Work, Microsoft Excel, Training, Strategy, Time Management, Social Networking, Customer Satisfaction, Leadership
Education
Mercy College 1980 — 1982
Diploma, Liberal Arts
City University of New York-Herbert H. Lehman College 1979 — 1980
BS, Business
Verizon Wireless August 2011 - Present
VerizonWireless 2008 - August 2011
Verizon Wireless September 2000 - 2008
PacifiCare Health Systems September 1993 - August 2000
AirTouch February 1992 - August 1993
Southern California Gas Company 1990 - 1992
Skills
Quality Management, Software Project..., Agile Methodologies, Management, Integration, Telecommunications, SDLC, Process Improvement, Strategic Planning, Unix, Project Management, Business Analysis, IT Strategy, Vendor Management, IT Management, Enterprise Architecture, Requirements Analysis
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1994 — 1998
Master of Business Administration (M.B.A.)
California State Polytechnic University-Pomona 1988 — 1991
BS, Computer Information Systems
Arrowhead Christian Academy
High School
Inland Christian School
Intermediate School
VerizonWireless Senior Sales representativeVerizon WirelessMay 2003 - August 2005
Education
University of Phoenix 2008 — 2010
Masters, Human Resource Management
Verizonwireless June 2011 - Present
Wipro April 2009 - May 2011
Wipro Technologies November 2006 - April 2009
Wipro Technologies January 2005 - June 2006
Skills
Java, WebSphere Application..., Springs, Hibernate, JMS, WebSphere MQ, Struts, JDBC, RESTful WebServices, Oracle11g, Ant, RAD7.5
Education
Andhra University 1999 — 2002
Master of Computer Applications (MCA)
Andhra University 1996 — 1999
BSc, Maths, Electronics
UCSF August 2013 - November 2013
Verizonwireless July 2011 - May 2013
Verizon Wireless July 2009 - July 2011
Verizon Wireless June 2003 - May 2009
Verizon Wireless June 2001 - June 2003
Verizon Wireless October 1993 - June 2001
Skills
Telecommunications, Wireless, VoIP, CDMA, LAN-WAN, Switches, Cellular Communications, TCP/IP, IP, LTE, Mobile Devices, Integration, Vendor Management, Network Engineering, Network Design, Cisco Technologies, Computer Network..., Troubleshooting, MPLS, Routers, Project Management, Wireless Networking, Project Planning, Operating Systems, OSPF, Routing, Data Center, WAN, Networking, Product Management, System Deployment, Cross-functional Team..., Software Documentation, SDLC, Ethernet, Unified Communications, Network Architecture, Technical Support, Hardware, WiFi, Network Administration, 4G, Enterprise Software, Telephony, SIP, Mobile Technology
Education
Kent State University
Garfield Senior College 1973 — 1975
Business, Management, Marketing, and Related Support Services
Kent State University, Kent, OH 1970 — 1973
Fine Arts / Business, Management
Las Positas College, Livermore, CA 1992 — 1995
Digital Electronics, Personal Computer. Local & Network Operating Systems, Application Software
Citibank N.A. October 2012 - Present
Verizonwireless July 2008 - September 2012
Education
City University of New York-College of Staten Island 2007 — 2010
Verizonwireless December 2011 - Present
Solo Enterprises LLC December 2005 - October 2013
COMSYS January 2009 - December 2011
GalaxE Solutions July 2008 - December 2008
Merrill Lynch 1991 - 2008
Princeton Financial Systems 1986 - 1987
Princeton Plasma Physics Lab 1979 - 1984
Skills
Testing, SQL, COBOL, CICS, Systems Analysis, JCL, System Testing, DB2, Mainframe, MVS, Disaster Recovery, Software Documentation, Quality Assurance, Unix, SDLC, Requirements Analysis, Requirements Gathering, Business Requirements, Software Development, Visio, Analysis, User Acceptance Testing, Quality Center, Test Planning, Software Project..., Business Analysis, Vendor Management, HP Quality Center
Education
Rutgers University-New Brunswick 1975 — 1982
BS, Biology, Psychology
morrisville public schools
Verizon Wireless October 2011 - Present
Verizon Wireless April 2008 - October 2011
Verizonwireless July 2006 - April 2008
Verizonwireless February 2001 - June 2004
Avaya June 1998 - February 2001
AT&T 1988 - 1991
Skills
Product Development, T1, Wireless, Wireless Networking, VoIP, Telecommunications, Customer Retention, Vendor Management, Workforce Management, Cross-functional Team..., Contract Negotiations, Network Operations, Product Management, Product Marketing, Customer Satisfaction, Vendor Relations, Sales Management, Contract Negotiation, Strategic Planning, Strategy, B2B, Computer Network..., Project Planning, Mobile Devices, CDMA, Team Building, Business Development, Management, Strategic Partnerships, M2M
Education
Strayer University 2013 — 2015
Executive Master of Business Administration (EMBA), International Marketing
Seton Hall University 2007 — 2009
MBA, Marketing
Seton Hall University 1983 — 1986
BA, Criminal Justice/ Pre-Law
West Catholic High School
Verizon Wireless January 2010 - Present
Verizon Wireless September 2006 - March 2009
VerizonWireless 2006 - 2009
Verizon Wirelss 2000 - 2006
Eastman Kodak February 1994 - October 1997
Sharp Electronics February 1989 - February 1994
Sharp Electronics February 1989 - February 1994
Skills
Network Architecture, Network Security, Product Development, Product Management, Wireless, Product Marketing, Solution Selling, Strategy, Cross-functional Team..., Vendor Management, Enterprise Software, CRM, Account Management, VoIP, Program Management, Leadership, Selling, Sales Operations, Mobile Devices, Telecommunications, Mobile Technology, Strategic Partnerships, Sales, Go-to-market Strategy, M2M
Education
Corning Community College 1983 — 1985
Associate of Science (A.S.), Computer Science
Ascend Services LLC. June 2015 - Present
Westinghouse Digital Electronics December 2012 - Present
Verizonwireless January 2010 - Present
VZW March 2008 - August 2012
Harvey Mudd College 2012 - 2012
Verizon Wireless January 2008 - January 2009
Orange County Register January 2006 - January 2008
Skills
Customer Service, Customer Satisfaction, Coaching, Microsoft Office, Microsoft Excel, Recruiting, Microsoft Word, Sales, Human Resources, Organizational..., PowerPoint, Employee Engagement, Employee Relations, Performance Management, Talent Management, Change Management, Talent Acquisition, Training, Team Leadership, Data Analysis, Policy Analysis, Team Building
Education
North Carolina A&T State University 2003 — 2005
Bachelor’s Degree, Interdisciplinary Studies
Michigan State University 2001 — 2003
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Benedictine High School 1998 — 2001
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Abera Global Trade January 2008 - Present
Verizonwireless October 2005 - September 2009
Fidelity Financial Group January 2006 - June 2007
Ameriquest Capital Group September 2004 - March 2005
Puma January 2000 - January 2001
Education
Santa Monica College
Certificate, International Business & Export/Import
University of California, Los Angeles
Certification, International Trade and Commerce Export Import, Global Managment
PAMPERING FOR THE CARING July 2015 - Present
Republic Services August 2012 - June 2015
Verizonwireless 2005 - 2012
Skills
Environmental..., Administrative..., Recycling, Outlook, Data Entry, Supervisory Skills, Spreadsheets, Invoicing, Accounts Receivable, Accounts Payable, Customer Satisfaction, Administration, Software Documentation, Access, Telephone Skills, Administrative..., Team Building, Customer Service, Public Speaking, Training, Microsoft Office, Leadership, Strategic Planning, Budgets, Operations Management
Education
Ohio Christian University
Verizon Wireless 2008 - 2015
VerizonWireless 2001 - 2008
Skills
4G, Account Management, B2B, CDMA, Cellular Communications, Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, M2M, Management, Merchandising, Mobile Devices, Product Management, Retail, Sales, Sales Management, Sales Operations, Solution Selling, Store Management, Team Building, Team Leadership, Telecommunications, Training, Wireless
Education
University of California, Riverside 1979 — 1983
Bachelor's degree of business administration, Finance and Financial Management Services
Troxler Electronic Laboratories, Inc. July 2015 - Present
verizonwireless November 2007 - May 2015
Heritage Fireplace Inc August 2001 - September 2005
Skills
Customer Satisfaction, Telecommunications, Customer Retention, Mobile Devices, Sales Operations, Customer Experience, Call Centers, Vendor Management, CRM, Wireless, Direct Sales, Cellular Communications, Business Development, Technology, Leadership Development, Solution Specialist, SMB Sales, Leadership, Sales Management, Management, Sales, Customer Relations, Process Improvement, Product Management, Team Leadership, Customer Service, Solution Selling
Education
SUNY at Buffalo 1986 — 1989
Bachelor of Science (BS), business
Alfred State College - SUNY College of Technology 1980 — 1981
Architectural Engineering
AT&T August 2014 - Present
Aviat Networks February 2012 - August 2014
VerizonWireless January 2005 - November 2011
Verizon Wireless January 2005 - November 2011
Alltel May 2002 - December 2004
Skills
LTE, Network Design, CDMA, Wireless, Microwave, Ethernet, Telecommunications, Software Documentation, Computer Network..., Troubleshooting, Optical Fiber, Cellular Communications, T1, Integration, Testing, Optimization, Routers, RF, 4G, SIP
Education
The University of Texas at El Paso 1996 — 2004
Bachelor of Business Administration (B.B.A.), Computer Information Systems 2004
Jesus Chapel
Dream Team Tours & Travel February 2015 - Present
National Building Contractors 2013 - Present
Heavenly Supply Depot (HSD) February 2012 - Present
Verizon Wireless February 2010 - June 2012
Verizon Wireless December 2007 - January 2010
VerizonWireless March 2006 - December 2007
Verizon Wireless March 2004 - March 2006
Skills
Customer Satisfaction, Customer Service, Leadership Development, Sales Management, Account Management, Direct Sales, Sales Operations, Wireless, Business Development, Marketing, Telecommunications, Customer Experience, Sales, Team Building, Customer Retention, Leadership, Solution Selling, Salesforce.com, Team Leadership, Sales Process, Call Centers, Training, Management, B2B
Education
Penn Foster 2015 — 2016
Paralegal Diploma, Legal Assistant/Paralegal
University of Phoenix 2004 — 2005
Business Management
University of Maryland Eastern Shore 1985 — 1986
Business Management
Horace Mann High School 1981 — 1984
Verizon Wireless January 2015 - Present
VerizonWireless February 2014 - January 2015
Skills
Microsoft Office, PowerPoint, Microsoft Word, Sales, Leadership, Microsoft Excel, Management, Research, Training, Team Leadership
Education
The College of Mount Saint Joseph 2011 — 2013
Bachelor of Arts (B.A.), History
Seton Hill University 2009 — 2011
Bachelor of Arts (B.A.), History
VerizonWireless September 2012 - Present
Education
Georgia Southern University - College of Business Administration 1984 — 1987
BBA
FIS October 2012 - September 2015
Hillsborough County Elections Board September 2002 - January 2014
The Spring Of Tampa Bay, Inc August 2007 - November 2012
State of Florida September 2004 - December 2008
Guardian Ad Litem July 2002 - December 2008
Verizonwireless August 2003 - September 2005
Roadhouse Grill July 2001 - March 2002
TAMPA FOODS LP February 1984 - May 2001
Skills
Training, Crisis Intervention, Call Centers, Courts, Interviews, Management, Research, Case Management, Case Managment, Customer Service, Program Management, Employee Training, Legal Assistance, Child Welfare, Microsoft Office, Public Speaking, Microsoft Word, Event Planning, Nonprofits, Community Outreach, Project Management, Strategic Planning
Education
Florida Metropolitan University
Bachelor of Applied Science (B.A.Sc.), Paralegal, 78.19
Florida Metropolitan University
Associate Degree, Legal Assistant/Paralegal
North High School
verizonwireless February 2001 - Present
Education
Nassau Community College
Associate's degree, Criminal Justice and Corrections
Verizonwireless February 2002 - Present
Spantel LLC April 2001 - January 2002
Internet Systems Global Inc July 2000 - March 2001
Infosys Technologies via Internet Systems Pvt. Ltd. June 1997 - January 2000
Internet Systems Pvt Ltd August 1994 - June 1997
Skills
Billiards, IBM Mainframe
Education
Stevens Institute of Technology 2010 — 2012
Master of Science (M.S.), Project Management, 3.584
Stevens Institute of Technology 2008 — 2009
Graduate, Project Management
Mangalore University 1990 — 1994
Bachelor of Engineering, Mechanical
Verizon Wireless August 2012 - Present
VerizonWireless November 2009 - August 2012
Alltel February 2005 - October 2009
Alltel October 1998 - February 2005
360 Communications 1996 - 1998
Skills
Telecommunications, Business Analysis, Vendor Management, Product Marketing, Wireless, Process Improvement, Mobile Devices, Customer Experience, Customer Satisfaction, Requirements Analysis, Product Management, Business Process..., Analysis, Call Center, Cellular Communications, Project Management, Call Centers, Visio, CDMA, Troubleshooting, Customer Service, SDLC, CRM, Testing, Software Documentation, Marketing, Quality Assurance, Requirements Gathering, Project Planning, Team Leadership, Business Intelligence, Leadership, Program Management, Strategy, Microsoft Office, Mentoring, Contract Negotiation, Sales Operations, VoIP, PMP, Management, Business Process, Software Project..., Negotiation, Problem Solving
Education
Dallas Baptist University 1981 — 1984
BBA, Management and Marketing
NOMADS 2003 - 2012
Semi Retired 2000 - 2012
Verizonwireless 1999 - 2000
AirTouch 1994 - 1998
Cellular Communications, Inc 1988 - 1994
Cellular Communications, Inc. 1986 - 1988
International Standard Engineering, Inc. March 1963 - March 1966
Skills
Telecommunications, VoIP
Education
The Ohio State University 1981 — 1984
Electrical and Electronics Engineering
Staples September 2009 - Present
VerizonWireless 2006 - 2009
RadioShack 1996 - 2006
Education
FAILEIGH DICKINSON
MBA program
Rutgers, The State University of New Jersey-Newark
BA, Liberal Arts
verizonwireless February 2008 - Present
Alltel Wireless September 2007 - February 2008
US Navy June 1980 - October 1982
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Business Administration and Management, General
University of Southern Maine
Bachelor of Arts (B.A.), Psychology
Verizon Wireless September 2012 - Present
VerizonWireless October 2006 - Present
South West Data Solutions January 2006 - Present
Pinal Gila Community Child Services April 2000 - October 2006
Infrastructure January 2000 - January 2006
ValueOptions January 1999 - January 2000
Pinal County January 1997 - January 1999
Skills
3G, 4G, Account Management, B2B, BGP, CDMA, Cellular Communications, Cisco Technologies, Cloud Computing, Customer Retention, Data Center, Direct Sales, Disaster Recovery, Enterprise Software, LTE, Leadership, M2M, Management, Market Research, Mobile Devices, Mobile Technology, Network Administration, Network Design, Networking, Requirements Analysis, Sales Process, Security, Servers, Smartphones, Solution Selling, Strategic Planning, Strategy, Switches, Telecommunications, Testing, Troubleshooting, VPN, VoIP, WAN, Wireless, Wireless Networking, Unified Communications, Managed Services, MPLS, Strategic Partnerships, Customer Service
Education
Capella University 2002 — 2005
Information Technology
Rio Salado Community College 2000 — 2002
Computer Networking
Rio Salado College 2000 — 2001
AA, IT
EverydayHealth February 2012 - Present
CPX Interactive March 2010 - January 2012
GMO August 2009 - February 2010
VerizonWireless December 2007 - July 2009
CooperVision January 2007 - November 2007
Bank of America March 2005 - December 2006
DIRECTV August 2002 - February 2005
Skills
SQL, Database Design, Microsoft SQL Server, Databases, JavaScript, Visio, Unix, Visual Basic, HTML, Java, Replication, Windows, ASP, C++, Performance Tuning, SSRS, SSIS
Education
Montclair State University 1995 — 2000
BSc, Computer Science
Govt. Science College 1988 — 1990
HSC, Science
kapasia 1988 — 1990
High School, Leberal arts
VerizonWireless January 2005 - May 2009
Tek Systems October 2004 - January 2005
Comp Wizards February 2003 - July 2004
QS/1 Data Systems June 1998 - August 2000
Education
University of Maryland College Park 1976 — 1985
Bachelors
Sweetgrass Property Services January 2014 - Present
VerizonWireless October 2009 - January 2014
Glasspro Pit Stop January 2004 - January 2007
Skills
Wireless, Customer Retention, Direct Sales, Telecommunications, Sales Operations, Customer Experience, Customer Satisfaction, Solution Selling, Call Centers, Account Management, Sales, Sales Process, Mobile Devices, Customer Service, Microsoft Excel, B2B, Marketing
Education
College of Charleston 2008 — 2012
Bachelor's degree, Psychology
Wando High School 2004 — 2008
VerizonWireless November 2012 - Present
Lawyers.com August 2008 - December 2012
LexisNexis December 2005 - May 2008
LexisNexis June 2002 - November 2005
Keating Public Relations May 2001 - January 2002
Prudential September 1999 - September 2000
Prudential June 1998 - September 1999
Prudential Mutual Funds July 1990 - June 1998
Skills
Content Management, Training, Research, Leadership, Project Planning, Blogging, Web Content, Web Analytics, Interactive Marketing, Digital Strategy, Web Project Management, Social Media Marketing, Digital Marketing, Digital Media, Email Marketing, Content Development, Integrated Marketing, Social Media, Strategic Partnerships, Online Advertising, Analytics, Competitive Analysis, User Experience, Management, SEO, Marketing, Product Development, Newsletters, Project Management, Facebook, Online Marketing, Advertising, SEM, Product Management, Editing, Content Strategy, Public Relations, Press Releases, Cross-functional Team..., Lead Generation, Strategy
Education
Seton Hall University 1999 — 2001
Master of Arts, Corporate and Public Communications
Fairleigh Dickinson University 1986 — 1990
BA, English/Communications
Verizon Labs January 2013 - January 2015
VerizonWireless May 2005 - January 2013
Sun Microsystems May 1994 - May 2005
Corona Networks 2000 - 2001
Skills
IP, Network Design, Wireless, Network Architecture, MPLS, Load Balancing, QoS, BGP, OSPF, Routing, SNMP, LTE, Data Center, Networking, System Architecture, Wireless Networking, Mobile Devices, 3G, GSM, Pre-sales, CDMA, Enterprise Software, Network Administration, Solution Architecture, TCP/IP, Unix, Troubleshooting, Ethernet, 4G, SIP, Servers, 3GPP, VoIP, Solaris, Switches, WiFi, Telecommunications
Education
Stevens Institute of Technology 2015 — 2019
Doctor of Philosophy (Ph.D.), Systems Engineering
Stanford University 2000 — 2003
EE(Networking) Certificate, Networking
Carleton University
Bachelor's Degree, Computer Engineering, Graduated with Distinction
New Jersey Institute of Technology
Master's Degree, Computer Science
New Jersey Institute of Technology
Doctor of Philosophy (Ph.D.), Computer Science, Completed Course work and Qualifying Exam
glebe
Honors Secondary School Ontario Scholar
Verizon Wireless April 2007 - Present
VerizonWireless April 2006 - April 2007
Verizon Wireless December 2004 - August 2006
Verizon Wireless June 2001 - November 2004
Verizon Wireless June 1998 - June 2001
Verizon Wireless January 1996 - May 1998
Skills
Wireless, National Account..., Sales Management, Consultative Selling, Solution Selling, Territory, Direct Sales, Executive Reporting, Account Management, Contract Negotiations, Sales Presentations, Mobile
Education
Rutgers University-New Brunswick 1986 — 1990
Bachelor of Arts (B.A.), History
Accenture September 2008 - Present
Birla Technologies / Verizon Wireless March 2006 - August 2008
Birla Technologies (Now known as PSI Data Systems) 1995 - 2008
Birla 1995 - 2007
PSI data systems / Citi 2004 - 2006
PSI data systems 2004 - 2006
VerizonWireless 2001 - 2004
Education
Model High School, Trivandrum,Kerala
University of Kerala
Electronics and Telecommunication
VerizonWireless May 2011 - Present
ACS January 2006 - Present
PricewaterhouseCoopers / Mellon Bank 1998 - April 2011
PricewaterhouseCoopers 1997 - 2000
Education
College of the Holy Cross 1988 — 1992
Mathematics
VerizonWireless
Skills
VoIP, Wireless, Telecommunications, Unified Communications, Cloud Computing
Education
University of California, Riverside 1985 — 1990
BA, Political Science
Pearl Technology Holdings June 2012 - Present
OraTek Solutions, Inc. December 2009 - June 2012
Ristken Software Services January 2009 - December 2009
lanelogic, Inc November 2005 - December 2008
Dallas Independent School District 2002 - 2005
VerizonWireless 2000 - 2002
PwC Consulting 1998 - 2000
Skills
Microsoft SQL Server, Business Intelligence, XML, .NET, SQL, Oracle E-Business Suite, Oracle Reports, Oracle Developer 2000, Oracle Financials, Oracle HR, Oracle Discoverer, Oracle Application..., Oracle Applications, T-SQL, PL/SQL, Sales Process, SaaS, Dealers, Automotive, Leadership, Oracle, Agile Methodologies, Management, Data Warehousing, SDLC, Unix Shell Scripting, Requirements Analysis, Databases, Customer Retention, CRM, Oracle Forms, Customer Satisfaction, Integration, IIS, Sales Operations, ETL, Business Analysis, Web Services, Process Improvement, Enterprise Software, Automobile, Visual Studio, ASP.NET MVC, Profit, Database Design
Education
The University of Texas at Arlington 1994 — 1998
BS, Management Information Systems
VerizonWireless 2008 - Present
Education
Baldwin Wallace University 1968 — 1972
verizonwireless Project ManagerVerizon Wireless2007 - Present
pacific bell 1973 - 2000
Education
Golden Gate University
Wells Fargo - EHS Group July 2008 - Present
AgreeYa Solutions January 2006 - June 2008
HP August 2002 - July 2006
SIS Inc. 2000 - 2003
Verizon Wireless December 2000 - July 2002
VerizonWireless 2000 - 2002
CMC Ltd. India November 1998 - August 2000
Kaizen Consultants, India September 1996 - May 1998
Kaizen Consultants Pvt Ltd 1996 - 1998
Skills
Tomcat, J2EE, Weblogic, Web Services, Shell Scripting, Server Architecture, Unix, Websphere, Perl, Release Management, IBM Websphere Lombardi, Middleware, SDLC, Requirements Analysis, Agile Methodologies, Integration, SOA, Software Project..., Java Enterprise Edition, WebLogic, WebSphere Application..., Enterprise Architecture, Ant, JBoss Application Server, SQL, Solaris, Red Hat Linux
Education
National Institute of Information Technology 1992 — 1996
GNIIT, Information Technology
University of Mumbai 1991 — 1996
B.Sc., Mathematics
National Education Society High School 1981 — 1990
SSC
Capgemini/Disney world June 2014 - Present
Verizonwireless September 2009 - June 2014
Mahindra Satyam 2004 - 2009
Mahindra Satyam January 2001 - January 2004
Skills
SDLC, Oracle, PL/SQL, Data Guard, Oracle RAC, Oracle RAC..., Red Hat Linux, SQL Tuning, SQL, Linux, Integration, Requirements Analysis, High Availability, Database Administration, Unix, Databases, Disaster Recovery, Microsoft SQL Server, Software Project...
Education
University of Mysore 1996 — 2000
B.Tech, Computer Science and Engg
verizonwireless November 2000 - Present
Lucent Business Solutions May 2000 - September 2000
Skills
Leadership, Microsoft Excel, Microsoft Office, Public Speaking, Technical Support, Telecommunications, Troubleshooting, Wireless, Wireless Networking
Education
Stevens Institute of Technology 2005 — 2008
Master's degree, Telecommunications Management
NJIT 1997 — 2002
Bachelor's Science degree, Computer Engineering
VerizonWireless Exec. Assistant to CEONYC Freelance Wall Street Exec. AsstJanuary 1999 - June 2000
Education
University of Minnesota-Twin Cities 1968 — 1973
Bachelor of Arts (B.A.)
Verizon May 2015 - Present
VerizonWireless June 2013 - May 2015
Verizon Wireless June 2009 - June 2013
Verizon Wireless January 2008 - June 2009
Verizon Wireless January 1991 - January 2008
Skills
Telecommunications, Customer Service, Sales, Project Management, Management, Team Leadership, Microsoft Office, Leadership, Sales Management, Account Management, Cloud Computing, Security Management
Education
San Diego State University-California State University
Bachelor’s Degree, Mathematics and Computer Science
Verizonwireless 2002 - 2006
Education
Keller Graduate School of Mgmt 2003 — 2006
MBA, Concentration in Marketing
Verizonwireless 1999 - Present
Universal Electronics 1994 - 1999
Space Systems Loral 1991 - 1994
Northrop Grumman Corporation 1985 - 1990
Skills
Certified Knowledge..., Bilingual, Telecommunications, Wireless, Call Centers, Mobile Devices, Customer Satisfaction, Customer Experience, Customer Retention, VoIP, LTE, Customer Service, Team Leadership, Vendor Management, Account Management, Troubleshooting, Direct Sales
Education
University of La Verne 1986 — 1991
Bachelor of Science (BS), Business Administration, Management and Operations
Verizon August 2007 - Present
VerizonWireless August 1988 - April 2012
Skills
Business Analysis
Education
Rider University
The Auto Club Group/AAA May 2014 - Present
VerizonWireless July 2012 - May 2014
Verizon Wireless January 2010 - July 2012
Verizon Wireless January 2009 - January 2010
TriCounty Equity Group December 2007 - August 2008
Leaders & Associates April 2006 - December 2006
Tek Systems February 2006 - July 2006
Detroit Public Schools November 1997 - July 2004
Skills
Software Documentation, Analysis, Visio, Project Management, Data Analysis, Business Analysis, Program Management, Team Leadership, Integration, Troubleshooting, MS Project, Testing, Systems Analysis, Vendor Management, ASP.NET, Requirements Analysis, SDLC, Business Intelligence, Access, SQL, Database Administration, Process Improvement, Visual Basic, Technical Writing, FrontPage, Coaching, Visual Studio, Crystal Reports, Quality Assurance, Budgets, Stored Procedures, Adobe Photodeluxe, SharePoint, Oracle SQL, ITIL V3, CAPM, Oracle, Software Project..., User Acceptance Testing, Telecommunications, Technical Support, Information Technology, Business Objects, CRM, Project Delivery, IT Operations, Wireless, Requirements Gathering, Business Process, PMP
Education
University of Phoenix
Doctor of Management---Understudy, Doctor Of Management in Organizational Leadership In Information Systems And Technology, Understudy
Villanova University
Advanced Master Certificate Business Analyst, Project Management
Lawrence Technological University
Masters-Certificate In Essentials Of Project Management, Project Management-IT
University of Phoenix
MBA, Masters In Business Administration and Management, General
Wayne State University
Bachelor of Arts (BA), Computer Science
University of Lagos
Bachelor's of Science
Verizon Wireless November 2010 - Present
Verizonwireless November 2010 - Present
The Bank of New York Mellon 2001 - 2009
Mellon Financial 1988 - 1999
Skills
Onboarding, Talent Acquisition, Recruiting, Applicant Tracking..., College Recruiting, Internet Recruiting, New Hire Orientations, Human Resources
Education
La Roche College 2001 — 2003
Masters, Human Resources
La Roche College 2001 — 2003
Masters, Human Resources
La Roche College 1981 — 1985
Bachelor, Language and Literature
College 1975 — 1980
Infoperations, Inc. October 2005 - Present
VerizonWireless June 1995 - January 2009
NYCDOC 2005 - 2007
HP August 2002 - October 2005
COMPAQ COMPUTERS August 1998 - August 2002
Digital Equipment Corporation August 1985 - August 1998
Forham University 1987 - 1992
CBS Broadcasting August 1985 - August 1987
William Paterson College 1986 - 1987
Lederle Laboratories August 1980 - August 1985
Skills
High Availability, Unix, Enterprise Architecture, Oracle, Disaster Recovery, Solaris, Data Warehousing, Databases, Shell Scripting, Unix Shell Scripting, Database Design, IT Management, System Administration, Performance Tuning, Security, SQL, Architectures, Integration
Education
Fairleigh Dickinson University 2008 — 2009
Cont.Edu., Computer Database System Engineering
Stevens Institute of Technology 1970 — 1979
MS, Computer Sciences
National Technical University of Athens 1970 — 1975
MS, Mathematics
verizonwireless Business Sales representativeVerizon WirelessJanuary 2005 - January 2007
Skills
Telecommunications
Education
SUNY New Paltz 1992 — 1995
BA, Interpersonal Communications
Verizon Enterprise Solutions January 2014 - Present
Verizon Enterprise Solutions Group December 2011 - January 2014
VerizonWireless January 2009 - December 2011
Verizon Wireless April 2007 - December 2008
Verizon Wireless January 2000 - March 2007
Verizon Wireless October 1996 - December 1999
U S WEST January 1992 - September 1996
U S WEST September 1988 - December 1991
Skills
Team Leadership, Call Center, Team Building, Training, Coaching, Strategic Planning, Strategic Partnerships, Project Management, Management Consulting, Customer Satisfaction, Call Centers, Leadership, Telecommunications, Employee Training, Program Management, Customer Service, Organizational..., Management, Customer Retention, Wireless, Leadership Development, Customer Experience, Change Management, Sales, Sales Operations, Performance Management, Process Improvement, Cross-functional Team..., Time Management, Staff Development, Vendor Management, Strategy, Account Management, Instructional Design, Solution Selling, Business Strategy, Conflict Resolution, Training Delivery, Employee Relations, Business Development, Recruiting, M2M, Employee Engagement, Onboarding, Cellular Communications, 4G, Talent Management, Workforce Management, T1, Cold Calling
Education
Seattle Pacific University 1989 — 1990
post graduate MBA classes, focus on Human Resources
The University of Montana 1980 — 1981
Masters, Education; Guidance & Counseling
University of Montana 1976 — 1980
Bachelor of Arts (B.A.), Psychology
Verizonwireless June 1999 - Present
PrimeCo June 1999 - June 2000
Berger & Co November 1996 - June 1999
AMIGOS Bibliographic Council, INC May 1996 - June 1999
Skills
Networking, Hardware, Network Security, Software Installation, Servers, Security, Storage, System Administration, TCP/IP, VoIP
Education
Texas State Technical College Waco 1985 — 1987
Associate's degree, Computer Science
Verizon Wireless 2006 - Present
VerizonWireless September 1989 - Present
Education
State University of New York College at Plattsburgh
Community Blood Center of the Carolinas August 2014 - Present
The Juice Plus+ Company November 2012 - Present
American Red Cross August 2010 - August 2014
VerizonWireless November 2008 - November 2009
Wrap, Pack and Ship, Inc. December 2000 - June 2007
Glen Raven February 1990 - March 2000
Skills
Customer Service, Recruiting, Strategic Planning, Networking, Sales, Invoicing, Non-profits, Microsoft Office, Fundraising, Leadership, Team Building, Training
Education
Elon University 1975 — 1979
B. A., Business Administration
John Handley High School
VerizonWireless Technician-NOCVerizon Wireless2002 - Present
Verizon Wireless 2002 - Present
Verizon Wireless 2002 - Present
Alltel 2002 - 2009
Cellular One of Ohio 1986 - 2002
Education
Columbus State Community College 1983 — 1986
Associates, Electronics
Picatinny Arsenal February 2010 - Present
Watson Pharmaceuticals January 2009 - July 2010
VerizonWireless December 2003 - January 2005
BASF Corporation July 1997 - November 2003
Education
Centenary College
Bachelor of Science, Business Administration
Verizon Wireless November 2011 - Present
VerizonWireless February 2002 - November 2011
Education
University of San Francisco 2012 — 2012
Masters Certificate, Search Engine Marketing and Usability, Advanced Interactive Marketing, A
University of Maryland College Park 1978 — 1980
Master of Business Administration (MBA), Marketing
Binghamton University 1974 — 1978
Bachelor of Arts (B.A.), Business/Commerce, General
United Health Group July 2014 - Present
TIAA-CREF May 2013 - May 2014
VerizonWireless 2012 - 2013
AT&T 2010 - 2012
NYSE/Euronext - SIAC (Securities Industry Automation Corporation) / AMERICAN STOCK EXCHANGE December 2000 - February 2009
Senior Consultant at Merck-Medco (now Medcohealth) August 1998 - December 2000
EBS Dealing Resources 1996 - 1998
Skills
SDLC, Agile Methodologies, Scrum, Software Project..., ITIL, Agile Project Management, PMO, IT Management, PMP, Enterprise Architecture, Integration, IT Strategy, Software Development, Project Portfolio..., Requirements Analysis, Business Analysis, Vendor Management, Leadership, SOA, IT Operations, IT Service Management, Requirements Gathering, Business Intelligence, Data Center, Solution Architecture, Disaster Recovery, Visio, Program Management, Project Delivery, SAFe, ATDD
Education
Rivier College 1990 — 1992
MS, Computer Science
verizonwireles July 2009 - Present
verizonwireless 2009 - 2012
Skills
Team Leadership, Call Center, Customer Retention, Customer Satisfaction, Customer Service, Telecommunications, Account Management, Call Centers, Cold Calling, Customer Experience, Employee Training, Leadership, Negotiation, Team Building, Process Improvement, Sales, Training, Troubleshooting
Education
Makerere University
Verizonwireless January 2008 - Present
Comcast Cable June 2006 - January 2008
Harrogate March 2000 - November 2007
Skills
Customer Service, Customer Experience, Customer Retention, Customer Satisfaction, Sales, Direct Sales, Retail Sales, Call Centers, Retail, Sales Operations, Account Management, Cold Calling, Wireless, Merchandising, Sales Management, Sales Process
Education
Centenary College 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Montclair State University 2004 — 2007
Bachelor of Arts (B.A.), Fine and Studio Arts
Scott & White Healthcare February 2013 - Present
US Air Force Reserve May 1987 - Present
USAF & USAF ReservesAir Transportation Craftsman January 1987 - Present
Jones Int’l University February 2011 - January 2014
Dell January 2013 - January 2013
USAF Bagram March 2012 - October 2012
VerizonWireless May 2008 - January 2011
Intergraph Solutions Group January 2007 - January 2008
HCR ManorCare July 1999 - December 2006
Toledo Board of Realtors June 1994 - July 1999
Skills
IT Solutions, Customer Support, Air Force, Airport Management, Software Project..., Operations Management, Instructor-led Training, Hands-on Training, Technical Support, Help Desk Support, Hardware Support, XP, Microsoft Office, A+ Certified, Microsoft Certified..., Technical Analysis, Epic Systems, Technical Training, Transportation..., HIPAA, Healthcare, Admissions, IT Management, Managerial Finance, Mentoring, High Reliability, Networking, Access, Windows XP, Training, Outlook, Software Documentation, Troubleshooting
Education
Jones International University 2011 — 2012
Master of Business Administration (MBA), IT Management, 4.0
Park College
B.S, Management/Accounting
Park College
Associate, Management/Accounting
Waubonsee C.C
Associate of Science
Jones International University
M.S, Management
verizonwireless February 2009 - Present
General Electric Capital Financial May 1996 - February 2002
Physicians Supply Co February 1993 - December 1995
Education
Salt Lake Community College 1991 — 1996
AS, General
VerizonWireless Network Operations ManagerVerizon Wireless1990 - Present
Rural Cellular Corporation October 1990 - August 2008
Atlantic Cellular 1990 - 1998
Skills
Wireless, Telecommunications, Cellular Communications, LTE, 4G, CDMA, VoIP, GSM, 3G, Mobile Devices, Microwave
Education
Johnson & Wales University 1986 — 1988
Verizon February 2012 - January 2013
VerizonWireless December 2009 - April 2011
Sprint Nextel April 1999 - February 2003
Skills
4G, Wireless, Analysis, Telecommunications, LTE, Program Management, Process Improvement, Business Analysis, CDMA, Networking
Education
The University of Texas at San Antonio 1984 — 1987
Political Science
City of Houston November 2011 - Present
ExxonMobil May 2010 - October 2011
Methodist Hospital November 2008 - June 2009
Landmark Chevrolet March 2008 - September 2008
Verizonwireless April 2005 - March 2008
Reliant Energy November 2004 - December 2004
Duke Energy March 2004 - October 2004
Skills
Microsoft Exchange, Access, Backup Exec, Software, Microsoft Excel, Microsoft Word, PowerPoint, AutoCAD, Windows 7, Active Directory, XP, Information Technology
Education
Devry University 2005 — 2007
BS, Technical Management
Lamar University 1988 — 1993
AAS, Computer Robotics and Electronics
VERIZONWIRELESS October 2008 - Present
Skills
Project Management, Troubleshooting, Management, Mobile Technology, Sales Management, UMTS, Microsoft Excel, Team Building, Vendor Management, Networking, B2B, Strategic Planning, Project Planning
Education
Reading Area Community College
Associate of Science (A.S.), Criminal Justice and Corrections
Verizonwireless Senior Member Application Staff
Skills
Telecommunications, Project Management, Management, Customer Service, Troubleshooting, Microsoft Office, Integration, Leadership, Vendor Management, VoIP, Supply Chain Management, Unix, SAP Retail, SAP Supply Chain, Mobile Applications
Education
Stevens Institute of Technology
Master of Business Administration (M.B.A.), Management Information Systems, General
Stevens Institute of Technology 2005 — 2008
Master’s Degree, Information Technology
Stevens Institute of Technology
Verizonwireless May 2010 - Present
AFL Network Services January 2010 - May 2010
AT&T July 2009 - January 2010
AT&T June 2007 - January 2009
Skills
CDMA, LTE, Optical Fiber, Engineering, Wireless, Fiber Optics, Transmission, UMTS, 4G, Cellular Communications, Integration, Hardware, Deployment, Engineers, FTTx, T1, Fiber, EVDO, Backhaul, Network Architecture, DWDM, Wireless Networking, Network Engineering, Network Design, Telecommunications, 3G, WiMAX, Broadband, Microwave, Switches, ATM networks, Routing, Ethernet, Telephony, DSL, RF, VoIP, GPRS, Telecommunications..., Testing, Computer Network..., Networking, IP, Visio, SDH, SIP, WCDMA, Cabling, INBUILDING DAS, DOT..., REMOTE RADIO HEAD
Education
Ecole Supérieure de Technologie Electronique 1985 — 1989
BTS, ELECTRONICS
VerizonWireless August 2004 - Present
Skills
Solution Selling, SEO, B2B, Direct Sales, New Business Development, Account Management, Wireless, Customer Retention, Sales Process, Call Centers, Customer Experience, Telecommunications, Salesforce.com, Customer Satisfaction, Sales Operations, Mobile Devices, Cold Calling, Strategic Partnerships, Training, CRM, Selling, Sales Management, Team Leadership, Cellular Communications, Process Improvement, Coaching, Sales, Team Building, Business Development, Networking, Sales Presentations, 4G, Managed Services, SaaS
Education
University of Phoenix
Bachelor's Degree, Business Administration and Management, General
Verizonwireless February 1999 - Present
Skills
Integration, Wireless, Telecommunications, VoIP, Project Management, Testing, Management, Software Development, Cloud Computing, TCP/IP, Requirements Analysis, Unix, Business Analysis, Network Design, IP, Troubleshooting, Vendor Management, LTE, Mobile Devices, GSM
Education
University of Phoenix 2007 — 2011
Bachelor of Science (BS), Management
Solano Community College
Associate of Science (AS), Computer Programming, Specific Applications
Solano Community College 1983 — 1985
Associate of Science (AS), Criminal Justice/Law Enforcement Administration
Solano Community College 1983 — 1985
Associate of Science (AS), Criminal Justice and Corrections
Quicken Loans January 2015 - Present
North American Power March 2014 - Present
Verizon Wireless June 2003 - November 2014
VerizonWireless November 2008 - May 2011
Premiere Services Group LLC 2003 - 2005
Skills
Wireless, Call Center, Customer Retention, Telecommunications, Direct Sales, Customer Satisfaction, Sales Management, Customer Service, Sales, Account Management, Team Building, Coaching, Cross-functional Team..., Sales Operations, Call Centers, Cold Calling, Customer Experience, Sales Process, Troubleshooting, Selling, Solution Selling, B2B, Cellular Communications, Employee Training, Leadership, M2M, Managed Services, Management, Mobile Devices, Product Management, Product Marketing, Quotas, Retail, Sales Presentations, Team Leadership, Training, VoIP, Hiring, Inventory Management, Wireless Networking, Marketing, Merchandising, Time Management, Telephony, Wireless Broadband, CRM, Salesforce.com, New Business Development, Unified Communications, Strategic Planning
Education
Wayne County Communuty College 1988 — 1990
Bus Management
Alabama State University 1987 — 1988
Libral Arts
AgreeYa Solutions 2007 - 2010
Verizonwireless 2007 - 2010
Polaris Software Lab 2003 - 2006
cambridge technology solutions 2003 - 2003
Pyxis Technologies 2000 - 2003
Education
Acharya Nagarjuna University
Vignan
Quest Diagnostics February 2013 - Present
Foodvale Market May 2010 - February 2013
Sun Microsystems Inc September 2008 - February 2010
Veteran Health Administration June 2008 - September 2008
Pho Bo Vietnamese Restaurant May 2004 - December 2007
VerizonWireless November 2001 - April 2004
Pumatech, Inc November 1999 - May 2001
Skills
Troubleshooting, Operating Systems, Network Administration, Technical Support, Security, Testing, Databases, Windows, Software Installation, Hardware, Access, Virtualization, System Deployment, Visual Basic, Computer Hardware, Unix, Active Directory, VMware
Education
Chico State University 1996 — 1999
Computer/Information Technology Administration and Management
San Joaquin Delta College 1993 — 1996
Computer, Information System
Evergreen Valley CollegePresent
Verizonwireless June 1999 - Present
Verizon Wireless June 1999 - Present
Cliffs Landing Alabama February 1991 - November 1998
Skills
Program Management, Customer Service, Project Planning, Healthcare, Team Building, Training, Management, Coaching, Testing, Wireless, Sales, Human Resources, Strategic Planning, Budgets, Microsoft Word, New Business Development, Operations Management, Leadership, Analysis, Team Leadership, Microsoft Office, Process Improvement, Change Management, Strategy, Marketing, PowerPoint, Vendor Management, Project Management, Account Management, Recruiting, Contract Negotiation, Microsoft Excel, Business Analysis, Quality Assurance
Education
University of Mobile 1997 — 1998
Faulkner University 1994 — 1997
BS, Business Administration and Secondary Education
Faulkner State Community College
Associate of Applied Science; Associate of Applied Science, Business Administration; Secondary Education
University of Mobile
Bachelor of Science, Business Administration
Verizon Wireless September 2015 - Present
Verizon Wireless December 2013 - Present
Verizon Wireless March 2013 - December 2013
Verizon Wireless January 2012 - March 2013
Verizon Wireless November 2010 - January 2012
Verizon Wireless August 2009 - November 2010
Verizon Wireless June 2005 - May 2009
Verizonwireless April 2003 - June 2005
Avaya October 2000 - August 2002
Lucent January 1998 - October 2000
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Unix, Linux System..., CDMA2000, LTE, Wireless Networking, EVDO, TCP/IP, CDMA, Solaris 8/9/10, MPLS, Network Design, Routing, IP, Network Engineering, Android, Microsoft Excel, WiMAX, Ethernet, Microsoft Word, LAN-WAN, UMTS, Call Centers, Technical Support, SIP, Network Architecture, 3G, SS7, GSM, Switches, Troubleshooting, Routers, VoIP, RF, Computer Network..., Mobile Devices, T1, WiFi, Wireshark, Mobile Technology, Networking, Wireless, Cisco Technologies, Telecommunications, 4G, Cellular Communications
Education
University of Phoenix 2012 — 2013
Master's degree, Management Information Systems, General
University of Phoenix 2003 — 2005
Bachelor of Information Technologgy, technology
Verizonwireless August 2004 - Present
Price cellular (dba Cellularone) September 1995 - August 2004
Skills
Sales Management, Direct Sales, Strategy, Cross-functional Team..., Sales Operations, Marketing Management, Team Leadership, Account Management, B2B, Solution Selling, Channel, Sales, Coaching, Customer Service, Salesforce.com, Customer Retention, Contract Negotiation, Marketing, Key Account Management, Leadership, Management, Sales Process, Telecommunications, Cold Calling, Strategic Planning, Customer Satisfaction, Wireless, Selling, Customer Experience, Mobile Devices, Team Building, Product Management, Marketing Strategy, Business Development, New Business Development, Retail
Education
Texas Tech University 1982 — 1986
Marketing
Micron Technology Inc. August 2010 - Present
Verizonwireless January 2007 - Present
Verizon Wireless September 2006 - Present
Education
ECPI University 2008 — 2010
Associate's degree, Network security
Century Buick GMC May 2013 - Present
savehaitifund.com March 2011 - Present
Small Business Consultant July 2011 - February 2013
VerizonWireless July 2002 - March 2010
Skills
Public Speaking, Social Media, Editing, Research, Blogging, Public Relations, Fundraising, Social Networking, Creative Writing, Event Management, Strategic Planning, Microsoft Office, Customer Service, Social Media Marketing, Coaching, Marketing Communications, Leadership, Small Business, Training, Sales, Marketing
Education
Dominican College of Blauvelt 1989 — 1993
Bachelor of Business Administration (BBA), Management Information Systems, General
Nyack High School 1986 — 1989
R
Verizonwireless September 2007 - Present
Skills
Customer Service, Sales, Management, Microsoft Office, Leadership, Sales Management, Team Leadership, Marketing, Team Building, Customer Satisfaction
Education
Park University
BS, Business Administration
VerizonWireless
Skills
Customer Service, Account Management, Management, Team Building, Training, Leadership, Strategic Planning, Marketing, Sales, Microsoft Office, Event Planning, Public Speaking, Coaching
Education
Bradley University 1981 — 1983
MBA, Business Administration and Management, General
Aerojet March 2013 - August 2013
Producer-U November 2012 - December 2012
Verizon Wireless April 2009 - September 2012
Verizonwireless October 2001 - April 2009
Intel Corporation October 1983 - May 2001
Skills
Public Speaking, Wireless, Telecommunications, Mobile Devices, Product Management, Project Management, Strategic Planning, Contract Negotiation, Event Planning, Customer Service, Community Outreach, Volunteer Management, Ballroom Dance, Team Leadership, Call Center, Garden Design, Process Improvement, Problem Solving, Team Building, Outlook, Data Entry, Program Management, Project Planning, Sales
Education
San Jose State University
credits only, Sociology, General Ed, 3.0
Sunnyvale High School and James Lick High School
Diploma, General Studies
West Valley College
n/a, Small Business, Fashion Merchandising, 3.0
K&G Fashion Superstore January 2012 - Present
K&G Fashion Superstore May 2010 - January 2012
VerizonWireless November 2008 - May 2010
Education
University of Georgia - Terry College of Business 2004 — 2008
Bachelors of Business Administration, Marketing
Verizonwireless June 2014 - Present
BRUNS-PAK November 2000 - June 2014
Facilities Manager July 1997 - November 2000
Skills
Data Center, UPS Systems, Facilities Management, Infrastructure, HVAC, Construction Management, Architecture, Vendor Management, Disaster Recovery, Contract Management, Microsoft Project, LEED, Project Planning, AutoCAD, Construction
Education
Rochester Institute of Technology 1983 — 1986
BS, Eng
Verizon Wireless July 2014 - Present
Verizon Wireless December 2012 - June 2014
Verizon Wireless July 2011 - December 2012
Verizon Wireless August 2007 - June 2011
Verizon Wireless March 2005 - November 2007
VerizonWireless March 2002 - March 2005
United States Army July 1997 - July 2002
Government Business Services Group July 2001 - December 2001
Skills
Wireless, Customer Satisfaction, Customer Retention, Account Management, Telecommunications, Sales, Direct Sales, Sales Management, Leadership, 4G, Wireless Networking, Sales Presentations, Mobile Devices, Sales Operations, Salesforce.com, Inventory Management, VoIP, Retail, Forecasting, Customer Service, B2B, M2M, Solution Selling, Product Marketing, Coaching, Merchandising, Mobile Technology, LTE, CDMA, Wireless Broadband, EVDO, Indirect Channel Sales, Cellular Communications, Customer Experience, Selling, Call Centers, Quotas, Training, Management, Cold Calling, Sales Process, Smartphones, Managed Services
Education
University of Phoenix 2009 — 2010
MBA, School of Business Management
University of Phoenix 2004 — 2006
Bachelors, Business Science
VerizonWireless January 2004 - Present
Wireless Facilities Inc. San Diego USA May 2000 - December 2003
Skills
Ethernet, Network Design, TCP/IP, Microwave, LTE
Education
Keller Graduate School of Management of DeVry University 2006 — 2009
Master’s in Network and Communication Management, Project Management
Gulbarga University 1991 — 1995
BE, Telcom
Trinite/Cornerstone Staffing October 2011 - February 2012
VerizonWireless October 2002 - November 2010
ITT Technical Institute May 1998 - October 2002
Skills
Telecommunications, Wireless, Microsoft Office, Office Equipment, General Office Duties, Troubleshooting
Education
ITT Technical Institute-Rancho Cordova 2000 — 2002
AS., computer networking systems, 3.99
Grand Valley State University 1978 — 1980
BS, Criminal Justice and Corrections
Verizonwireless October 2012 - Present
VERIZONWIRELESS April 2011 - October 2012
VERIZONWIRELESS October 2009 - April 2011
VERIZONWIRELESS July 2008 - October 2009
VERIZONWIRELESS October 2007 - July 2008
VERIZONWIRELESS July 2007 - October 2007
Skills
Customer Service, Microsoft Office, Troubleshooting, Telecommunications, Team Leadership, Call Centers, Network Design, Network Security, Strategic Planning, Technical Support, System Administration, VoIP, Analysis, Cisco Technologies, Computer Hardware
Education
Colorado Technical University 2012 — 2013
Master of Science (MSc), Computer Systems Security
Colorado Technical University-Online 2008 — 2011
Master of Science in Management, Information Systems Security
Virginia college huntsville alabama 2005 — 2007
University of Eastern Africa Baraton 1998 — 2004
Bachelor of Science, Electronics Technology
Verizonwireless August 2009 - Present
Verizon Wireless November 2000 - Present
Skills
Telecommunications, Wireless, Call Centers, Customer Satisfaction, Customer Experience, Troubleshooting, VoIP, Customer Retention, Mobile Devices, LTE, Customer Service, IP, Networking
Education
Fayetteville State University 1973 — 1977
Music Teacher Education
Atlanta Technical College
Metropolitan Business Academy New Haven Public schools January 2013 - Present
Marrakech July 2004 - Present
verizonwireless October 2008 - December 2012
SCSU DTP mentoring Program June 2007 - August 2010
Education
Southern Connecticut State University 2007 — 2010
Master of Business Administration (MBA), Business Administration and Management, General, 2.9
Western Connecticut State University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations, 3.0
verizonwireless
Skills
Product Marketing
Education
Johnson C. Smith University - JCSU
mathe
Paychex November 2011 - September 2012
Paychex, Inc November 2011 - September 2012
Frontier Communications July 2011 - October 2011
Sunoco, Inc October 2000 - May 2011
VerizonWireless October 2005 - September 2010
Skills
Customer Service, Leadership, Customer Satisfaction, Call Centers, Data Entry, Microsoft Office, Outlook, Customer Retention, Microsoft Excel, Time Management, Microsoft Word, Troubleshooting, Sales, Training, PowerPoint, Process Improvement
Education
Genesee Community College 2012 — 2016
Nursing Degree
Genesee Community College 2012 — 2014
Nursing
Osterman Jewelers August 2014 - Present
My house August 2011 - August 2014
Ashcroft & Oak Jewelers January 2013 - July 2014
Verizonwireless January 2010 - August 2011
Skills
Customer Service, Sales, Data Entry, Time Management, Event Planning
Education
Ivy Tech Community College
The Home Depot March 2013 - Present
Verizonwireless April 2004 - February 2010
Education
Morris Brown College 1998 — 2003
Bachelor's degree, Hospitality Administration/Management
Coach Wells Fargo Bank July 2010 - April 2012
Apple IPhone October 2008 - June 2010
Tier One & Tier Two May 2007 - October 2008
VerizonWireless October 2006 - May 2007
American Express September 2006 - February 2007
Bank of America August 2006 - October 2006
University of Phoenix February 2006 - July 2006
Discover Card May 2004 - June 2005
Education
Northern Arizona University 2010 — 2015
Glendale Community College
High School Diploma
NAU
Pursuing Political Science
none medical receptionist/insurance coderMiddlesex Orthopedic SurgeonsAugust 2011 - June 2012
Verizonwireless 1998 - 2009
Education
Becker College 1973 — 1975
Associate's degree, Retailing and Retail Operations
Mark T. Sheehan 1970 — 1973
High School Degree, academic
Verizonwireless July 1999 - Present
Verizon Wireless July 1999 - Present
Skills
Wireless Data, IMS data, 4G, 3G, CDMA, Cellular Communications
Education
Fairleigh Dickinson University 2007 — 2011
EMBA, Business Administration and Management, General
PSG College of Technology 1994 — 1997
Master of Computer Applications (MCA), Computer Science
Verizon Wireless June 2010 - Present
Verizonwireless December 2007 - June 2010
Skills
Spanish, Sales, Customer Service
Education
Rollins College 2009 — 2011
Organizational Behavior, Psychology, BS
TJ Maxx February 2014 - Present
Home Goods June 2012 - Present
VerizonWireless July 1988 - October 2004
Geogia Pacific March 1985 - June 1988
Skills
Customer Service, Sales, Microsoft Excel, Microsoft Office, Marketing, Strategic Planning, Negotiation, Team Building, Real Estate, Microsoft Word
Education
University of Southern California - Marshall School of Business 1974 — 1976
Marketing
Rio Hondo College 1972 — 1974
Associate of Arts (A.A.), Business Administration and Management, General
Verizonwireless 2006 - Present
EZ Prints September 2005 - May 2006
Columbian Chemicals Company February 2003 - January 2004
Education
Emory University/Continuing Education 2014 — 2014
Certificate: HTML and HTML5, Web Design/Web Master
Emory University/Emory Continuing Education 2014 — 2014
Certificate: Dreamweaver CC Level 1, Web Design/Web Master
Emory University/Emory Continuing Education 2014 — 2014
Certificate: Introduction to Web Application Security, Web Design/Web Master
Southern University and Agricultural and Mechanical College at Baton Rouge 1975 — 1979
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies