AAA Chicago Motor Club
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AAA Chicago Motor Club Employees
McBeath Financial Group December 2007 - Present
McBeath Financial Group (McBeath Tax and Financial Services, LLC) December 2007 - Present
AAA CHICAGO MOTOR CLUB 2002 - 2007
Allstate 2000 - 2002
Skills
Financial Planning, Investment Strategies, Insurance Planning, Tax Preparation, Strategic Financial..., Fee Based Financial..., Investment Advisory..., Financial Planners, Financial Advisory, Fixed Annuities, Life Insurance, Investments, Insurance, Portfolio Management, Risk Management, IRAs, Retirement, Long-term Care, Retirement Planning, Term Life Insurance
Education
Illinois State University 1998 — 2001
B.S., Insurance and Business Administration
Heartland Community College 1996 — 1998
Associate of Science (A.S.), Mathematics and Computer Science
Lincoln Community High School 1992 — 1996
Arbor Pharmaceuticals July 2015 - Present
Ricoh Americas Corporation February 2014 - July 2015
AAA Chicago Motor Club January 2011 - August 2013
Costa Del Sol Imports LLC. July 2009 - November 2011
Skills
Property & Casualty..., Health Insurance
Education
North Park University 2012 — 2013
Bachelors in Business Administration, Business Administration, 3.7 GPA
Triton College 2005 — 2008
Associates in Applied Science, Nuclear Medicine Technoligy
MICHE January 2015 - Present
Indycar July 2012 - Present
AirTran Airways October 2009 - July 2012
Bator, Redman, & Ludwig January 2007 - June 2008
CENTURY 21 Scheetz October 2003 - January 2008
Chautauqua Airlines August 2001 - August 2003
Incredible Image Hair,Nails, and Tanning salon March 1998 - December 2001
America West Airlines June 1999 - August 2001
F.C. Tucker Company January 1990 - May 1990
AAA CHICAGO MOTOR CLUB August 1987 - January 1989
Skills
Contract Negotiation, Outlook, Conflict Resolution, Real Estate, Employee Relations, Inventory Management, Sales, Customer Service, Microsoft Word, Microsoft Office, Retail, Negotiation, Data Entry, Marketing Strategy, Management, Social Media, Operations Management, Marketing, Event Management, Event Planning, Social Media Marketing
Education
F.C. Tucker School of Real Estate 1989 — 1989
Real Estate License, Real Estate
University of Phoenix 1999 — 1999
Aviation/Airway Management and Operations
PJ's College of Cosmetology- Indianapoli8s 1997 — 1998
Cosmetology/Cosmetologist, General
Honors Beauty College 1994 — 1994
Manicuring License, Nail Technician/Specialist and Manicurist
WIlma Boyd Travel Career School 1984 — 1985
Certificate, The Travel Industry
Apple 2012 - Present
Pearson Education Inc January 2009 - 2014
West at Home January 2007 - December 2012
Arise Virtual Solutions Inc. 2010 - 2012
Independent 2007 - 2012
Verizon Wireless 2004 - 2006
AAA CHICAGO MOTOR CLUB 2002 - 2004
Skills
Customer Satisfaction, Technical Support, Training, Troubleshooting, Customer Service, OS X, Information Technology, Social Media, VPN, Sales, Leadership, Call Centers, Consulting, Psychology, Client Counseling, Client Education, Internet, Microsoft Office, Creative Writing, Analysis, Empathy, Workshop Facilitation, Network Administration, Network Design, Wireless Networking, Databases, Data Analysis, Blogging, Computer Hardware..., Remote Troubleshooting, Remote Access, Apple Remote Desktop, Apple Pages, Apple Safari, Apple Software, Virtual Assistance
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
MHRM, Human Resources Management/Personnel Administration, General, 3.3
Keller Graduate School of Management of DeVry University 2009 — 2012
MISM - Master of Information Systems Management, Information Technology
Southern Illinois University, Carbondale 1998 — 2002
Bachelor of Arts (B.A.), Psychology
Eracism Records October 2005 - Present
Eracism Records October 2005 - Present
Cricket Communications August 2008 - April 2009
AAA CHICAGO MOTOR CLUB October 1995 - October 1997
Woolworths December 1993 - August 1995
Skills
Training, Sales Management, Motivational Speaking, Motivated self-starter, Creative Writing, Songwriting, Acting, Playwriting, Dependable Team Player, Social Media, Public Speaking, Microsoft Office, Maya, Leadership, Entertainment, Dance, Dreamweaver
Education
The University of Memphis 2010 — 2012
Bachelor's degree, Independent Studies, 3.0
Metropolitan State College of Denver 2007 — 2009
Bachelor of Arts (B.A.), Communication and Media Studies, 3.0
AAA CHICAGO MOTOR CLUB March 2015 - Present
Broker for Premier Companies and Mature Health Services March 2013 - March 2015
A Plus Wireless, dba Instant Communication January 2001 - September 2013
Sprint 1997 - 2001
MobileComm 1994 - 1997
PageAmerica 1991 - 1994
American Paging 1988 - 1991
Skills
Cultivates profitable..., Negotiation and closing..., Strong organizational,..., Telecommunications, Start-ups, B2B, Wireless, Direct Sales, Sales Operations, Sales Management, Selling, New Business Development, Leadership, Management, Account Management, Solution Selling, Team Building, Contract Negotiation, Business Development, Strategy, Bill analysis expert, Client acquisitions,..., Consultative selling, Sales
Education
Loyola University of Chicago - Graduate School of Business 1992 — 1993
Business Administration, Marketing/Marketing Management, General
St. Ambrose University 1983 — 1987
BA in Business, Marketing and Economics Minor
Cypress Medical Products October 2003 - Present
AAA Chicago Motor Club 1995 - 2001
Western Fabricating Co. 1983 - 1995
Skills
Accounting, Access, Lawson General Ledger, Microsoft Excel
Education
DePaul University
Bachelor's degree
Sutheland Felt Co. April 1994 - Present
AAA CHICAGO MOTOR CLUB September 1991 - September 1993
Skills
Sales, New Business Development, Marketing Strategy, Key Account Management, Product Development, Sales Management, Manufacturing, Account Management
Education
Michigan State University 1986 — 2000
BA, Advertising/Mktg.
ADP April 2015 - Present
ADP 2006 - Present
ADP 2001 - 2006
ADP 1999 - 2001
ADP 1997 - 1999
ADP 1994 - 1997
AAA CHICAGO MOTOR CLUB 1993 - 1994
White Hen Pantry, Inc. 1991 - 1993
Skills
Workforce Management, Genesys, Avaya, Telecommunications, Contact Centers, CRM, Analysis, Call Centers, Human Resources, Workforce Planning, Performance Management, BPO, Outsourcing, Training, HRIS, Process Improvement, Management
Education
Loyola University of Chicago 1987 — 1991
BS, Industrial Psychology
VeriClaim, Inc. April 2013 - Present
Eagle Adjusting Services, Inc. December 2012 - April 2013
Apex Adjusting August 2011 - May 2012
Eagle Adjusting Services, Inc. November 2005 - July 2011
Nationwide Insurance/Allied Insurance September 2001 - November 2005
Safeco Insurance/American States Insurance May 1992 - August 2001
AAA CHICAGO MOTOR CLUB November 1990 - May 1992
Skills
Investigations, Policy Review and..., Computer Estimating-..., Microsoft Office, Excel, PowerPoint, Outlook, Scoping and Estimating..., Knowledge of..., Property Claims for..., Customer Satisfaction, Customer Service
Education
Loras College 1985 — 1989
Bachelor's degree, Business Administration, Management and Operations
BMO Harris Bank January 2013 - Present
Northern Illinois University January 2011 - Present
Firestone Complete Auto Care November 2009 - May 2010
Wal-Mart Tire Lube Express January 2009 - September 2009
AAA Chicago Motor Club July 2008 - October 2008
Target Distribution Center May 2006 - August 2006
Skills
Research, Writing, Customer Service, PowerPoint, Access
Education
Northern Illinois University 2010 — 2012
Masters, Business Administration; Management Information Systems
Northern Illinois University 2004 — 2008
Bachelors of Science, Business Administration
Louis Wirth 1998 — 2000
Employers Mutual Insurance 2013 - Present
Employers Mutual Insurance Company 2009 - 2013
Safeco 1993 - 2009
AAA Chicago Motor Club 1990 - 1993
Skills
Property & Casualty..., Litigation, Analysis, Claims Resolution, Process Improvement, CPCU, Litigation Management, Insurance, Arbitration, Product Liability, Risk Management, Legal Liability, Liability Analysis, Excess & Surplus Lines, Subrogation, Casualty, Commercial Lines, General Insurance, Claims Handling, AIC, Personal Injury, Mediation, Commercial Insurance, Property Damage, Claim Investigation, Insurance Law, Claims Management, Claim, Negotiation, Investigation, Casualty Insurance, Liability, Professional Liability
Education
University of Illinois at Urbana-Champaign 1985 — 1989
Bachelor of Arts (B.A.), Economics / Pre-Law
Milford License Bureau, Milford, OH May 2012 - Present
Curves - Mariemont October 2002 - August 2012
Nyack College January 1999 - October 2001
Nyack College June 1994 - December 1998
AAA CHICAGO MOTOR CLUB June 1992 - September 1993
Teen Parent Coop May 1989 - June 1992
Agape Fellowship June 1985 - May 1992
Appleton Public Schools September 1982 - June 1985
Springfield Christian Schools April 1980 - May 1982
Appleton Public Schools September 1968 - June 1973
Skills
Wellness, Non-profits, Customer Service, Social Media, Event Planning, Coaching, Sales, Personal Training, Healing, Wellbeing, Wellness Coaching, Microsoft Office, Fitness Training, Lifestyle, Nonprofits, Small Business
Education
Western Michigan University 1966 — 1968
B.A., Secondary Education: Spanish and French
Eastern Kentucky University 1964 — 1966
Secondary Education, Spanish and French
AAA Chicago Motor Club September 1999 - Present
Business Networking International 2010 - 2011
John Hancock Life Insurance Company (U.S.A.) September 1989 - September 1999
Skills
Insurance, Sales, Long-term Care, Customer Service, Umbrella Insurance, Life Insurance, Term Life Insurance, Fixed Annuities, Whole Life, Disability Insurance, Homeowners, Property & Casualty..., Health Insurance, Casualty, Commercial Insurance, Long Term Care Insurance, IRAs, General Insurance, Universal Life, Liability, Underwriting, Workers Compensation, Casualty Insurance
Education
Illinois Central College 1981 — 1982
AAA CHICAGO MOTOR CLUB January 2015 - Present
AAA CHICAGO MOTOR CLUB January 2013 - December 2014
Keeneyville District 20 August 2008 - June 2010
CCSD 93 April 2007 - June 2009
Skills
Detailed Organization, Multi Tasking, Enthusiasm to learn, Microsoft Office, Leadership, Customer Service, Teaching, Insurance, Training, Leadership Development, General Insurance, Property, Staff Development
Education
Northern Illinois University 2002 — 2006
BS, Geography Teacher Education
Illinois State University 2001 — 2002
Lockheed Martin 2014 - Present
KPMG March 2000 - December 2012
AAA CHICAGO MOTOR CLUB June 1998 - February 2000
Skills
Network Administration, Network Security, E-Discovery Consulting, Computer Forensics, Technical Presentations, Technical Documentation, Microsoft Technologies, Information Technology, Security+, Project Coordination, MCITP, Network + Certified, Project +, A+ Certified..., MCP, SQL Administration, Evidence Custodianship, Operations Management, Quality Assurance, Software Installation, Hardware Installation, SAN, NAS, SFTP, Firewalls, Switches, Routers, Nuix, Clearwell, Encryption Software, Operating Systems, Security, Concordance, Relativity, System Monitoring
Education
Thomas Edison State College
Master's degree, Information Technology
American InterContinental University
Associate of Arts (A.A.), Business Administration and Management, General
Western Governors University
Bachelor's degree, Information Technology
AAA Northern California, Nevada & Utah August 2014 - Present
AAA Club Partners May 2012 - August 2014
AAA MountainWest May 2007 - May 2012
AAA Arizona February 2001 - April 2007
AAA Chicago Motor Club 1988 - 2001
Skills
Strategic Planning, Team Building, Budgets, New Business Development, Sales Management, Process Improvement, Public Speaking, Marketing Strategy, Leadership, Product Development, Team Leadership, Contract Negotiation, Insurance, Management, Business Development, Customer Satisfaction, Account Management, Strategy, Business Strategy, Sales, Cross-functional Team..., Business Analysis, Forecasting, Vendor Management, Business Planning, Competitive Analysis, P&L Management, Mergers & Acquisitions, Product Management, Business Process..., Strategic Partnerships, Start-ups
Education
Northern Illinois University 1983 — 1987
Bachelor of Science, Economics
Edward Jones July 2004 - Present
Budget Rent a Car Corporation 1990 - 2003
Montgomery Ward Insurance Group 1987 - 1990
AAA - Chicago Motor Club 1974 - 1987
Education
Licenses and Designations 1983 — 2009
University of Illinois at Chicago 1971 — 1973
BA, Pre-Law, Political Science
Morton College 1969 — 1971
AA
Morton East High School 1965 — 1969
Samuel Strapping Systems March 2013 - Present
USM October 2009 - March 2012
ARAMARK February 2008 - July 2009
Unisource Worldwide, Inc. October 2003 - November 2007
Unisource March 1999 - October 2003
ADP May 1997 - July 1998
AAA Chicago Motor Club September 1995 - May 1997
QC Inspection Services, Inc. May 1994 - July 1995
Skills
Employee Relations, ADP Payroll, Human Resources, Labor Relations, HRIS, Benefits Administration
Education
California Polytechnic State University-San Luis Obispo 1988 — 1992
human resources
Brooks College 1985 — 1987
Associate of Science (AS), Business Administration; Fashion Merchandising
California Polytechnic State University
Bachelor of Science (BS), Business Administration; Human Resource Management
University of Colorado Hospital June 2009 - February 2015
AAA CHICAGO MOTOR CLUB January 1998 - November 1999
Ansley July 1995 - December 1997
Frankwell Investments July 1994 - July 1995
Le Guider International April 1992 - May 1994
TopSpot Snooker Club October 1991 - April 1992
Manila International Futures Exchange February 1990 - March 1992
Skills
Customer Service, Microsoft Excel, Epic Systems, Microsoft Office, Hospitals, Marketing, PowerPoint, Negotiation, Automotive Repair, Computer Repair, Video Editing, Adobe Creative Suite, Digital Photography, Microsoft Word, Spreadsheets, Data Entry, Outlook, Kronos, Purchasing, Futures Trading, Basic Electronics, Computer Network..., Car Rental, Manufacturing Operations, Consumer Electronics, Commercial Banking, General Insurance, Direct Sales, Administrative..., SharePoint, Medical Terminology, HIPAA, Access, Kronos WFC, Cisco Routers, Visio, Foreign Currency..., MS Excel Pivot Tables, Relational Databases, Constant Contact, WordPress
Education
De La Salle University 1977 — 1982
AB, History and Political Science
Colegio de San Agustin, Makati, Philippines 1973 — 1977
High School
Interim Physicians April 2014 - Present
Carlson Wagonlit Travel March 2013 - April 2014
Carlson Wagonlit Travel August 2010 - February 2013
Carlson Wagonlit Travel June 2007 - July 2010
Carlson Wagonlit Travel April 2005 - June 2007
Damar Travel November 2003 - December 2004
AAA CHICAGO MOTOR CLUB January 2000 - November 2002
Skills
Sabre, Travel Management, Business Travel, Hospitality, Tourism, Corporate Communications, Call Center, Customer Satisfaction, Account Management, Online Travel, Ticketing, Customer Service, Sales, Team Building, Negotiation, Communication Skills, Concur, Apollo GDS, Hotels, Airlines, Apollo, Call Centers, Cruises, Travel Technology
Education
Kaplan University 2004 — 2008
BS
Columbia College Chicago 1995 — 1997
Associate of Arts (AA), Liberal Arts
AAA CHICAGO MOTOR CLUB September 2011 - Present
Darden Restaurants 2009 - 2011
Skills
Property & Casualty..., Casualty, Insurance, Life Insurance, Health Insurance, Commercial Insurance, Fixed Annuities, Workers Compensation, Licensed Property &..., Retirement Planning, Watercraft, Licensed to Sell..., Employee Benefits, Inland Marine, Umbrella Insurance, RV, Renters, Whole Life, Homeowners, Life & Health Insurance...
Education
Columbia College Chicago 2002 — 2005
OptumRx August 2010 - Present
Fiserv April 2006 - May 2010
Linens N Things September 2004 - April 2006
AAA CHICAGO MOTOR CLUB January 2001 - September 2004
BED BATH AND BEYOND January 1998 - January 2001
THE NATURE COMPANY/DISCOVERY CHANNEL STORE January 1995 - January 1998
Skills
Customer Service, Customer Satisfaction, Training, Call Center, Leadership, Coaching, Vendor Management, Call Centers, Team Building, Process Improvement, Sales, Time Management, Software Documentation, Management, Customer Experience, Outlook, Data Entry, Troubleshooting
Education
Central College 1990 — 1994
BA, Pre-Health Sciences
Allstate March 2013 - Present
Allstate Financial March 2013 - Present
Roberts Financial Group December 1989 - March 2013
AAA Chicago Motor Club 2006 - May 2010
Education
University of California, Irvine 1983 — 1987
AAA Chicago July 2006 - Present
AAA Chicago Motor Club June 2006 - Present
State Farm Insurance June 1978 - June 1992
Skills
Insurance, Property & Casualty..., Sales, Life Insurance, Claim, Customer Service, Sales Operations, Underwriting, General Insurance, Casualty, Term Life Insurance, Homeowners, Whole Life, Universal Life, Umbrella Insurance, Casualty Insurance, Account Management, Commercial Insurance
Education
National Louis University
Liberty Mutual Insurance April 2013 - Present
AAA Chicago Motor Club July 2007 - April 2013
Chamberlain January 2005 - June 2007
Enterprise Rent-A-Car May 2000 - March 2004
Skills
Account Management, Salesforce.com, Property, Marketing, Marketing Strategy, Insurance, Recruiting, Coaching, Sales Presentations, Marketing Communications, Customer Service, Sales, New Business Development, Life Insurance, Cold Calling, Talent Acquisition
Education
Purdue University 1996 — 2000
BS, Management
James B. Conant High School 1992 — 1996
High School Diploma
Jane's Jewelry January 2012 - Present
AAA National Office November 1995 - December 2011
Quest, Inc. 2002 - 2010
AAA Chicago Motor Club 1991 - 1995
Coopers and Lybrand 1990 - 1991
Shand Morahan & co 1976 - 1990
Skills
Leadership Development, Non-profits, Strategic Planning, Leadership, Public Speaking, Team Leadership, Nonprofits, Project Management, Team Building, Management, Fundraising
Education
Northwestern University - Kellogg School of Management 1978 — 1983
MBA, MIS and Business Strategy
DePauw University 1966 — 1970
BA, English
Des Moines University May 2012 - Present
Iowa Health Physicians February 1995 - May 2012
AAA CHICAGO MOTOR CLUB March 1988 - September 1994
Skills
Higher Education..., Health Care Compliance, HIPAA Privacy, Risk Management, Title IX
Education
Webster University 1990 — 1993
Master of Arts (M.A.), Human Resources Management
The University of Chicago 1986 — 1987
Master of Arts (M.A.), Religion/Religious Studies
Coe College 1982 — 1986
Bachelor of Arts (B.A.), Political Science, Religion
Rush Enterprises, Inc. March 2015 - Present
Lynch Chicago November 2011 - Present
Worldwide Equipment Sales, LLC April 2005 - November 2011
Merlin Mufffler and Brake May 2002 - March 2006
B & B Associated Industries Inc. May 1997 - May 2002
AAA Chicago Motor Club May 1995 - May 1997
Action Towing September 1990 - January 1995
Hinsdale Firestone May 1989 - May 1990
Oak Brook Standard Service October 1975 - June 1989
Skills
Sales Operations, Negotiation, Business Development, Sales Process, Customer Satisfaction, Strategic Planning, Team Building, Marketing Strategy, Automotive, Retail, Trucking, Customer Service, Training, Vehicles, Inventory Management, Purchasing, Transportation, Sales, Operations Management, New Business Development, Management, Account Management, Leadership
Education
Elmhurst College 1981 — 1984
Bachelor of Science (BS), Business
Hinsdale South 1973 — 1977
D, General Studies, B
O'Hare Modernization Program October 2006 - Present
Program One Professional Bldg Svcs May 2001 - October 2006
AAA CHICAGO MOTOR CLUB April 1989 - November 2001
Skills
Office Administration, Document Management, Administrative..., File Systems, Clerical Skills, Invoicing, Construction, Administrative..., System Administration, Construction Management, Payroll, CRM, Management, Leadership
Education
Triton College
AAA CHICAGO MOTOR CLUB August 2008 - Present
Skills
Customer Service, Sales, Microsoft Excel, Microsoft Office, Microsoft Word, Training, Social Networking, Retail, Leadership, Insurance, Time Management, Public Speaking
Education
University of Illinois Springfield
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
AAA CHICAGO MOTOR CLUB August 2012 - Present
The Library Nightclub September 2011 - May 2012
Infinium Capital Management May 2011 - August 2011
University of Iowa Hawk Shop Outlet September 2010 - May 2011
Lode Well Drilling Inc June 2010 - August 2010
College Works Painting May 2009 - August 2009
Skills
Access, Microsoft Excel, Risk Management, Financial Analysis, PowerPoint, Customer Service, Business Development, Microsoft Office, Microsoft Word, Financial Modeling, Bloomberg, Networking, Salesforce.com, Options, Direct Sales, Insurance
Education
University of Iowa 2008 — 2012
BS, Business Studies
University of Iowa 2008 — 2012
Bachelor's Degree, Business Studies
Rand McNally 2013 - Present
Rand McNally 2011 - 2013
Rand McNally 1999 - 2011
Cooke & Lewis, Ltd. 1992 - 1999
AAA CHICAGO MOTOR CLUB August 1990 - June 1992
The Waxler Company July 1989 - August 1990
Sumitomo Metal America June 1987 - June 1988
Skills
Contract Management, Commercial Contracts, Vendor Contracts, Sales Contracts, Intellectual Property, Software Licensing, Copyright Registration, Brand Licensing, Paralegals, Salesforce.com, Adobe Acrobat, Microsoft Office, Cross-functional Team..., Process Improvement
Education
City Colleges of Chicago-Wilbur Wright College 1987 — 1989
Associate's Degree, Business Administration and Management, General, A, Dean's list
McGladrey July 2014 - Present
McGladrey January 2014 - Present
McGladrey November 2013 - Present
Culligan International Company July 2013 - November 2013
Shell Vacations Hospitality March 2011 - May 2013
Kopka Pinkus Dolin & Eads, LLC October 2007 - March 2011
HNI Truck Group January 2006 - October 2007
AAA Chicago Motor Club June 2005 - January 2006
Management Services, Inc. (MSI) October 2003 - May 2005
Hilton Allgauer's Northbrook June 2002 - October 2003
Skills
Office Management, Executive..., Event Planning, Marketing, Human Resources, Event Management, Management, Microsoft Office, Outlook, Customer Service, Microsoft Excel, Microsoft Word, Team Building, Customer Satisfaction, Accounting, Social Networking, Payroll, PowerPoint, Finance, Team Leadership, Hospitality, Data Entry, Insurance, Contract Negotiation, Forecasting, Social Media, Teamwork, Sales, Budgets, Leadership, Time Management, Office Administration, Accounts Payable, Accounts Receivable, Hiring, Hotels, Training, Recruiting, Project Management, Timeshare, Direct Sales, Access, Inventory Management, Process Scheduler, Analysis, Negotiation, Retail, Purchasing, Employee Relations, Administration
Education
Eastern Illinois University 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
WR Harper College 2013 — 2015
Associate of Arts (A.A.), Paralegal & Business Administration, A
W.R. Harper College
Associate of Arts (A.A.)
DGI Supply - A DoALL Company March 2012 - Present
SAK Management Services, LLC August 2006 - May 2011
Pyramid Packaging, Inc May 2001 - July 2006
Great Lakes Paper Company October 1995 - December 2000
AAA-Chicago Motor Club March 1993 - October 1995
Skills
Process Scheduler, Customer Service, Sales, Accounts Payable, Management, Team Building, Purchasing, Account Management, Accounts Receivable, Data Entry, Invoicing, Telephone Skills, Inventory Management
Education
Resurrection High School
Diploma, General
Triton-College
MRM//McCann March 2011 - Present
Asset Acceptance Capital Corporation December 2009 - March 2011
AAA (Auto Club Group) May 2007 - December 2009
Campbell-Ewald/Chevrolet June 2005 - May 2007
BBDO Detroit December 1999 - June 2004
Chrysler Brand January 2001 - January 2002
Chrysler Brand January 2000 - January 2001
BBDO Detroit January 1999 - January 2000
AAA - CHICAGO MOTOR CLUB November 1997 - December 1999
EDS March 1997 - November 1997
Skills
Direct Marketing, Integrated Marketing, Email Marketing, CRM, Digital Marketing, Strategy, Marketing, Online Advertising, Analytics, Segmentation, Online Marketing, Market Planning, Relationship Marketing, Interactive Marketing, Creative Direction, Direct Mail, Account Management, Advertising, Mobile Marketing, Marketing Communications, Database Marketing, Web Analytics, Customer Acquisition, Multi-channel Marketing, Management, Competitive Analysis, Leadership, Program Management, Customer Retention
Education
Walsh College of Accountancy and Business Administration 2000 — 2004
Masters of Science in Management, Interactive Marketing
University of Detroit Mercy 1993 — 1996
Bachelor of Arts, Economics Certificate; Business Administration
TEKsystems July 2015 - Present
AAA CHICAGO MOTOR CLUB May 2014 - August 2014
Visit Fort Wayne June 2013 - June 2013
Purdue Student Union Board February 2013 - February 2013
Purdue Student Union Board August 2012 - December 2012
Skills
IT Recruitment, Recruiting, Sales, Social Networking, Customer Service, Event Planning, Public Speaking, Training, Social Media, Team Management, Marketing, Service Quality, Teamwork
Education
Purdue University 2011 — 2015
Bachelor of Science (BS), Hospitality & Tourism Management
Canterbury 2007 — 2011
High School Diploma
Fieldwork Chicago-Schaumburg August 2010 - Present
AAA Chicago Motor Club June 2013 - August 2013
Target June 2008 - August 2010
Skills
Market Research, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Statistics, Microsoft Word, English, Teamwork, Outlook, Leadership, Time Management, Research, Data Analysis, Team Leadership
Education
University of Illinois at Chicago 2012 — 2014
Bachelor of Science in Engineering, Mechanical Engineering
Harper College 2010 — 2012
Associate of Science in Engineering, Mechanical Engineering
Meeting Expectations July 2010 - Present
Horseshoe Marketing June 2009 - July 2010
Levy Restaurants May 2008 - March 2009
Hawthorne Race Course October 2006 - May 2008
Cold Stone Creamery September 2004 - September 2006
AAA-Chicago Motor Club August 2000 - September 2004
Skills
Association Management, Event Planning, Marketing, Registration, Advertising, Direct Mail, Social Media Marketing, Meeting Planning, Event Management, Sales, Promotions, Leadership, Sponsorship, Corporate Events, B2B, Online Advertising, Marketing Communications
Education
Augustana College 1996 — 2000
Bachelor's, Business Administration, Marketing, Speech Communication
York Community High School 1992 — 1996
BCD Travel January 2015 - Present
Gray's Travel Managment July 2014 - January 2015
Bishop McCann September 2012 - July 2014
American Express Business Travel June 2010 - July 2012
AAA CHICAGO MOTOR CLUB January 2005 - August 2009
American Express Business Travel December 1984 - March 2002
Skills
Account Management, Customer Service, Tourism, Travel Management, Business Travel, Sales, Sales Management, Customer Satisfaction, Negotiation, Call Centers, Management, Team Leadership, Hotels, Hospitality, Event Management, Meeting Planning, Leadership, Contract Negotiation
Education
Crystal Lake Community High School 1973 — 1976
McHenry County College
Tourism and Travel Services Management
FAA January 2012 - Present
AT&T Mobility September 2010 - December 2011
U.S. Cellular March 2005 - May 2010
AAA CHICAGO MOTOR CLUB September 2002 - September 2004
MCI Worldcom Wireless April 2000 - September 2002
Sprint Nextel November 1999 - April 2000
Skills
Program Management, Call Center, Training, Access, Troubleshooting, Customer Service, Quality Assurance, Management, Outlook, Technical Support, Networking, Team Building, Call Centers, Employee Training, Microsoft Office, Project Management, Telecommunications, Wireless, Coaching, Software Installation, Project Planning, Team Leadership, Microsoft Excel, Business Analysis, Testing, Account Management, Integration, Analysis, Microsoft Word
Education
Colorado Technical University 2010 — 2014
Bachelors of Science, Data Management
Lending Solutions Inc April 2015 - Present
Wheaton, IL December 2013 - April 2015
AAA CHICAGO MOTOR CLUB March 2013 - December 2013
O'Hagan Smith & Amundsen LLC February 2005 - May 2007
Skills
Communication Skills, Leadership, Recruiting, Customer Service, Training, Time Management, Team Leadership, Sales, Account Management, Microsoft Excel, Employee Training, Customer Retention, Social Networking, Microsoft Word, Teamwork, Microsoft Office, Research, Business Strategy, Insurance, Employee Benefits, Networking, Management, Customer Satisfaction, Cold Calling, Brand Management, Salesforce.com
Education
Northwood University 2010 — 2012
Bachelors in Business Administration, Business Management
College of DuPage 2005 — 2010
Associate's degree, Business Administration and Management, General
College of DuPage 2005 — 2010
Certificate in Management Supervision, Business Administration and Management, General
Wheaton Warrenville South 2001 — 2005
Illinois State University March 2004 - Present
Illinois State University July 2001 - March 2004
Laurie Wallace Design Services/Sprague Construction December 1995 - June 2001
TradeWinds Island Resorts February 1986 - August 1991
AutoTrader.com January 1986 - August 1991
AAA CHICAGO MOTOR CLUB 1983 - November 1985
Tabard Inn Restaurant September 1979 - November 1985
Skills
Public Speaking, Social Media, Higher Education, Editing, Public Relations, Teaching, Research, Newsletters, Microsoft Office, Grant Writing, Event Planning, Press Releases, Strategic Communications, Fundraising, Facebook, Community Outreach, Media Relations, Nonprofits, Social Networking, Blogging, Copywriting, Proofreading, Copy Editing, Creative Writing, Volunteer Management, Publications
Education
Illinois State University 1991 — 1995
M.S., Housing & Environmental Design
Illinois State University 1980 — 1982
B.A., History
Illinois Wesleyan University 1978 — 1980
Shattuck-St. Mary's Hall 1974 — 1978
Jonathan Lehrer Communications, Inc. May 2008 - Present
The Message Engineers February 2005 - Present
Jewish Council on Urban Affairs May 2009 - March 2011
Jonathan Lehrer Communications February 1999 - February 2004
American Mediconnect, Inc. February 1999 - July 2003
AAA-Chicago Motor Club 1981 - 1999
WCFL Radio, Chicago 1979 - 1981
WJOL Radio, Joliet, Ill. 1976 - 1979
WBYG Radio, Kankakee, Ill. 1975 - 1976
Skills
Media Relations, Press Releases, Public Relations, Strategic Communications, Crisis Communications, Marketing Communications, Newsletters, Blogging, Social Media, Public Speaking, Email Marketing, Broadcast, Publicity, Web Design, Message Development, Internal Communications, Magazines, Radio, Non-profits, Marketing, Storytelling, Spokesperson, Nonprofits, Community Development, Consulting, Corporate Communications, Strategic Planning, Facebook, Microsoft Office, Event Management, Public Affairs, Marketing Strategy, Constant Contact, Leadership Development, Social Media Marketing, Copywriting, Leadership, Training, Proposal Writing, Speech Writing, Crisis Management, Brainstorming / Ideation, Team Management, WordPress design and..., E-mail newsletters, PowerPoint development, Adobe Creative Suite, Executive Leadership..., Content Development, WordPress
Education
Northwestern University 1971 — 1975
B.S., Speech (Radio-TV-Film)
Niles North 1967 — 1971
Diploma, Science, Math, French, Language Arts, Music
AAA CHICAGO MOTOR CLUB June 2013 - Present
Public Transportation Safety International April 2012 - Present
Realty Plus Chicago Inc October 2008 - Present
You Be You Custom Clothing January 2000 - Present
Tony's Sports July 1998 - August 2003
The Shark Bar March 1996 - May 2001
Skills
Customer Service, Retail, Inventory Management, Real Estate, Microsoft Office, Microsoft Excel, Microsoft Word, WebPDM, Photoshop, Mannequin Styling, Sales, Trend Forecasting, PowerPoint, Kaledo Style, Time Management, Forecasting, Training
Education
Chicago State University 2011 — 2014
Currently enrolled, Elementary Education and Teaching
Chicago State University 1994 — 2003
Bachelor of Applied Science (BASc), Fashion Merchandising
Alabama A&M University 1993 — 1995
Salud Pediatrics March 2003 - Present
Discover Financial Services November 2005 - May 2006
AAA Chicago Motor Club July 2002 - April 2003
Atinera, LLC - International software and technology solutions provider January 2001 - March 2002
Whiplash.com Inc. - Pioneered the first B2B online leisure travel planning and booking system January 2000 - January 2001
Globetrotters January 1997 - January 2000
Skills
Healthcare, Strategic Planning, Marketing Strategy, Marketing, Healthcare Information..., Business Development, Business Strategy, Team Building, New Business Development, Marketing Communications, Social Media, Process Improvement, Sales, Public Speaking, Direct Marketing, Leadership, Cross-functional Team..., Start-ups, Management
Education
University of Phoenix 2007 — 2009
MBA, Business
Instituto Superior Universitario de Mercadotecnia 1991 — 1995
BS, Marketing
AAA Chicago Motor Club November 2005 - Present
Liberty Mutual June 2004 - November 2005
MFB Financial June 2003 - June 2004
Education
Indiana University Bloomington
none
AAA CHICAGO MOTOR CLUB August 2003 - Present
Happy Holiday Travel, Chicago, IL April 2001 - July 2003
Polamer Inc, March 1999 - April 2001
Skills
Customer Service, Customer Relations, Insurance, Word, Microsoft Office, Excel, Administration, Problem Solving, PowerPoint, Analysis
Education
Politechnika Wrocławska 1992 — 1997
Masters in Management and Marketing, Economics
Codilis & Associates June 2009 - Present
AAA- Chicago Motor Club June 2005 - Present
JuJu's May 2003 - January 2005
Education
Illinois State University 2001 — 2005
Insurance and Finance
Morris Downtown Development Partnership January 2008 - Present
Grundy County Preschool November 2004 - January 2008
MED 3000 June 2001 - July 2002
Tellabs February 2001 - April 2001
AAA Chicago Motor Club May 1994 - February 2001
Skills
Marketing, Event Planning, Public Relations, Human Resources, Non-profits, Employee Relations, Press Releases, Training, Employee Benefits, Compensation & Benefit, Workers Compensation, Recruiting, Education, New Business Development, Community Development, Community Outreach, Membership Development, Volunteer Management, Public Speaking, Program Development, Leadership, Customer Service, Leadership Development, Nonprofits
Education
Eastern Illinois University
Bachelor of Science (B.S.), Home Economics with Teacher Certification
Maine West High School
SERVALL AUTOMOTIVE MAINTENANCE SERVICES, INC. LEAD DRIVERAAA CHICAGO MOTOR CLUB1994 - 2001
AAA CHICAGO MOTOR CLUB 1994 - 2001
Education
Triton-College 1983 — 1985
REZIN ORR H. S. 1979 — 1982
ACCOUNTING
AAA Chicago Motor Club November 2012 - Present
AAA Chicago Motor Club January 2011 - November 2012
Affirmative Insurance Services, Inc. October 2009 - December 2010
Affirmative Insurance Services, Inc. 2008 - 2009
Affirmative Insurance Services, Inc. 2006 - 2008
Affirmative Insurance Services, Inc. 2002 - 2006
Progressive Insurance 2001 - 2002
InsureOne Independent Insurance Agency, LLC 1998 - 2001
InsureOne Independent Insurance Agency, LLC 1986 - 1997
Skills
Insurance, Property & Casualty..., Sales, Commercial Insurance, Health Insurance, Underwriting, General Insurance, Life Insurance, Term Life Insurance, Umbrella Insurance, Management, Casualty, Training, Homeowners, Liability, Workers Compensation, Disability Insurance, Whole Life, Customer Service, Fixed Annuities, Commercial Lines, Legal Liability, Sales Operations, Liability Analysis, Employee Benefits, Professional Liability, Inland Marine, Call Centers, Claim, Long-term Care, Brokers, Marketing, Customer Retention, Claims Management, D&O, Long Term Care Insurance, Licensed Property &..., Key Account Management, Building High..., Trend Forecasting, Business Relationship..., Market Penetration, Sales Promotion, Marketing..., Casualty Insurance
Education
Kansas State University 1978 — 1982
Business Administration and Management, General
McPherson College
Business Administration and Management, General
Rainbow Graphics, Inc June 2011 - Present
Guardian Metal Sales, Inc December 2004 - August 2009
Guardian Metal Sales, Inc January 2004 - August 2009
The LaSalle Network 2002 - 2004
AAA Chicago Motor Club March 1989 - February 2002
Peter R. Johnson & Associates January 1987 - January 1988
Skills
Sales, Forecasting, Budgets, Recruiting, Accounting, Employee Benefits, Management, Training, Finance, Financial Reporting, Analysis
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1984 — 1986
DePaul University
Master, Business Administration
DePaul University
Bachelor of Science, Business Management Major
Digital Generation Systems, Inc. January 1987 - September 2012
Mark Williams Company January 1986 - December 1986
AAA-Chicago Motor Club September 1979 - December 1985
Child and Family Advocates of Evanston April 1975 - October 1977
Skills
Digital Media, Broadcast, Account Management, Advertising, Radio, Television, Online Advertising, New Media, Video, Microsoft Office, Microsoft Excel, Microsoft Word, Budget, Digital Printing, Customer Service, Photoshop, Sales Management, Budgets, Strategic Planning, Digital Asset Management, Broadcast Television, Marketing, Media Buying, Video Production, Final Cut Pro, Digital Video, Mac, Sound, Post Production, Editing
Education
DePaul University 1974 — 1974
Certificates, Certificate Courses focusing on counseling programs., Certificates: Role of a Floor Supervisor and Role of a Training Counselor
Glenbard West High School 1966 — 1970
High School Diploma, General Studies, C+ average
University of Reims, Reims/France 1969 — 1969
Summer Foreign Exchange Student, French Language and Customs, Passed
AAA Chicago Motor Club October 2004 - January 2014
AAA Chicago October 2004 - December 2013
AAA January 1987 - December 1993
Skills
Property & Casualty..., General Insurance, Sales, Customer Service, Casualty, Life Insurance, Commercial Insurance, Term Life Insurance, Employee Benefits, Umbrella Insurance, Management, Whole Life
Education
Illinois State University 1984 — 1986
Parkland College 1981 — 1983
University of St. MAry of the Lake January 1995 - Present
The Sherwood Group January 1994 - December 1994
AAA Chicago Motor Club October 1987 - December 1994
Education
DePaul University 1988 — 1990
MBA, Finance and Tax
Western Illinois University 1983 — 1987
Bachelor of Business, Accounting and Finance
Copart January 2012 - Present
MacNeil Automotive 2011 - 2011
International Truck and Engine December 2005 - December 2008
AAA chicago motor club July 2002 - December 2005
Skills
Cost, Negotiation, Organizational..., Claims, Problem Solving, Six Sigma, Change Management, Strategic Planning, Coaching, Team Building, Leadership Development, Warranty, Vendor Management, Claim, Management, Analysis, Strategy, Training, Operations Management, Customer Satisfaction, Continuous Improvement, Customer Service, Process Improvement, Inventory Management, Automotive
Education
John F. Kennedy University 1988 — 1990
ba, business
Voss Transcription, Inc. January 1984 - Present
MacCormac College May 2011 - 2011
AAA CHICAGO MOTOR CLUB 1978 - 1980
Skills
Editing, Video Production, Broadcast, Television, Post Production, Video, Final Cut Pro, Creative Writing, Film, Documentaries, Research, Video Editing, Public Speaking, Blogging, Social Media, Storytelling, Press Releases, Social Media Marketing, Facebook, Social Networking, Journalism, Screenwriting, Copy Editing, Multimedia, Advertising, Event Planning, Digital Media, Commercials, Entertainment, Camera, New Media, Copywriting, Videography, Voice Over, Radio, Media Production, Producing, Photography, Film Production
Education
Southern Illinois University, Carbondale
Data Processing
AAA CHICAGO MOTOR CLUB July 2013 - Present
The Auto Club Group November 2006 - July 2013
The Auto Club Group March 2003 - November 2006
Skills
Property & Casualty..., Insurance, Underwriting, Health Insurance, Life Insurance, Property Claims, Claims Handling, Coaching, Training, Call Centers, Process Improvement, Customer Service, Leadership, Commercial Insurance, Sales, General Insurance, Team Building
Education
Argosy University Chicago 2011 — 2013
Master of Business Administration (MBA)
Davenport University 2001 — 2005
Bachelor of Arts (BA)
AAA Travel August 2001 - March 2013
INTERNATIONAL ICE SHOWS January 2003 - February 2004
AAA Chicago Motor Club September 1999 - August 2001
AAA -Chicago May 1997 - September 1999
AAA Chicago Motor Club January 1997 - January 1998
AAA Chicago Motor Club March 1996 - January 1997
Skills
Cruises, Leisure Travel, Honeymoons, Management, Customer Satisfaction, Customer Service, Vacation, Microsoft Excel, Travel Management, Sales, Sabre, Business Travel, Tourism, Tour Operators, Adventure Travel, Online Travel, Leisure, Travel Planning, Hotels, Luxury Cruise, Cruise Lines, Disney Vacations
Education
Moraine Valley Community College 2000 — 2001
Trinity Christian College 1989 — 1993
Bachelor of Science Degree
Chicago Christian High School 1985 — 1989
Sorbonne University
International Code Council March 1998 - Present
Joliet Junior College April 1991 - March 1998
AAA-Chicago Motor Club March 1986 - April 1991
Skills
Strategic Planning, Crisis Management, News Releases, Media Relations, Publications, Web and Social Media..., Team Leadership, Internal Communications, Public Speaking, Press Releases, Public Relations, AP Style, Corporate Communications, Marketing Communications, Copy Editing, Advertising, Editing, Social Media, Policy, Budgets, Nonprofits, Strategic Communications, Crisis Communications, Strategy, Marketing, Event Planning, Email Marketing, Community Development, Integrated Marketing, Leadership, Web Content, Newsletters, Content Development, Program Management, Publicity, Public Affairs, Spokesperson, Journalism, Copywriting, Speech Writing, Message Development, Public Policy, Government, Event Management, Reputation Management, Community Outreach, Management, Communications Planning
Education
Southern Illinois University, Carbondale
B.S., Journalism
Various
AMERICAN FAMILY INSURANCE August 1978 - Present
American Family Insurance/Peter Gramoll Agency 1978 - Present
CHICAGO MOTOR CLUB August 1976 - August 1978
AAA CHICAGO MOTOR CLUB March 1976 - August 1978
Skills
Property & Casualty..., Umbrella Insurance, Casualty, Commercial Insurance, Term Life Insurance, Insurance, Commercial Lines, Homeowners, Life Insurance, General Insurance, Whole Life, Fixed Annuities, Legal Liability, Universal Life, Workers Compensation, Liability, Health Insurance, Renters, Inland Marine, Underwriting, Sales Process, Motorcycle, Claim, Long-term Care, Claims Management, Professional Liability, Disability Insurance, Liability Analysis, Flood Insurance, Property Claims, Brokers, Permanent Life Insurance, Property Damage, IRAs, Insurance Brokerage, Licensed Life Insurance..., Subrogation, Long Term Care Insurance, Employment Practices..., Reinsurance, Casualty Insurance
Education
DePaul University 1974 — 1976
BA, BUSINESS ADMINISTRATION
Saint Patrick H.S. 1967 — 1971
Bachelor of Business Administration (B.B.A.), Sales, Distribution, and Marketing Operations, General
AAA CHICAGO MOTOR CLUB September 2009 - Present
AIG Agency Auto August 2004 - August 2009
Skills
Property & Casualty..., Umbrella Insurance, Commercial Insurance, Life Insurance, Underwriting, Insurance, Legal Liability, Sales Operations, Sales, Casualty
Education
University of Florida
H&R Block February 2012 - April 2012
US Cellular September 2010 - May 2011
Fiserv November 2003 - May 2010
AAA Chicago Motor Club 2001 - 2002
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Relations, Microsoft Office, Excel, Word, SAP, Windows, Telephone Skills, Lotus Notes, Documentation, Troubleshooting, Mentoring, Billing, Software Documentation, PeopleSoft, Telecommunications..., Dispatching, Outlook, Training, Team Building, SharePoint, Customer Experience, Employee Training, Call Centers, Access, Team Leadership, Process Improvement, Teamwork, Time Management, Vendor Management, Salesforce.com, Leadership, Management, Analysis, Inventory Management, CRM, Quality Assurance, Business Analysis, Workforce Management, Operations Management, Technical Support, Invoicing, Microsoft Excel
Education
College of DuPage
Jakarta International School
YCC/Grundfos October 2011 - Present
Founders Group, Inc. 2007 - 2009
National Safety Council 1987 - 2007
Continental Air Transport 1984 - 1987
AAA Chicago Motor Club 1980 - 1982
Skills
HRIS, Microsoft Office, Onboarding, Special Events, People Skills, Employee Relations, Employee Benefits, Benefits Administration, Payroll, Talent Management, Employee Training, Training, Recruiting, Human Resources, Organizational..., Event Planning, Event Management, New Hire Orientations, Customer Service, Leadership, Labor Relations
Education
Moraine Valley Community College 2002 — 2004
Nursing
Moraine Valley Community College
Registered Nursing/Registered Nurse
AAA Chicago Motor Club March 2003 - Present
Maki Travel, Downers Grove, IL January 1992 - January 2003
Skills
Customer Service
Education
College of DuPage
Associate's degree, Travel and Tourism
First Data November 2008 - Present
Chase Paymentech July 2006 - October 2008
Chase Bank January 2005 - April 2006
Chase Bank November 2001 - December 2004
GE Financial Assurance July 2000 - April 2001
AAA - Chicago Motor Club January 1992 - June 1999
AAA-Chicago Motor Club January 1988 - December 1991
AAA-Chicago Motor Club January 1986 - December 1987
AAA-Chicago Motor Club January 1983 - December 1986
AAA-Chicago Motor Club March 1981 - December 1983
Skills
B2B, Business Development, Credit Cards, Leadership
Education
Aurora University 1988 — 1990
MBA, Business Administration
Aurora University 1983 — 1985
M.S., Business Management
Aurora College 1976 — 1980
B.A., Business Administration
LaSalle Manor Retreat Center May 1993 - Present
AAA-Chicago Motor Club October 1982 - May 1993
Education
University of Notre Dame 1971 — 1975
Bachers-Bus Admin, Management Concentrate
Marist High School 1967 — 1971
Midland Information Resources 1995 - 2012
AAA CHICAGO MOTOR CLUB 1970 - 1995
JCPenney 1966 - 1969
Education
Southern Illinois University, Carbondale
AAA CHICAGO MOTOR CLUB June 1985 - Present
The Auto Club Group October 2001 - June 2005
Skills
Tourism, Call Centers, Customer Service, Sales, Customer Satisfaction, Insurance, Property & Casualty..., Customer Retention, Account Management, Health Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, Sales Management, Online Advertising, PowerPoint, Commercial Insurance, Team Building, Life Insurance, Alaska Destination..., Italy Destination..., Honeymoon and...
Education
Parkland College 1984 — 1987
Travel and Tourism Certificate, Tourism and Travel Services Management
Parkland College 1984 — 1987
Radiologic Technology/Science - Radiographer
West at Home January 2007 - Present
Verizon Wireless July 2004 - July 2006
AAA CHICAGO MOTOR CLUB July 2002 - July 2004
Skills
Human Resources, Recruitment/Retention, Training & Development
Education
Devry/Keller Graduate School of Management 2009 — 2011
MHRM, Human Resource Management
Southern Illinois University, Carbondale 1998 — 2002
Bachelor of Arts, Psychology
AAA CHICAGO MOTOR CLUB August 2007 - Present
Ultimate Travel July 1997 - August 2007
Skills
15 years travel..., Sandals Gold Agent, completed several ..., completed several..., Disney Specialist, Wedding Planning..., 24 years in the Air..., Recruiter and Trainer, Sales Management, Recruitment Advertising, Hotels, Vacation, Cruises, Tourism, Travel Insurance, Weddings, Incentive Travel, Leisure Travel, Resorts
Education
The Travel Institute -- Certified Travel Assoicate Program (CTA) 2011 — 2013
US and World Travel Destinations
Travel Education 1997 — 1997
Certified Travel Associate, Travel and Exploration
Community College of the Air Force 1981 — 1981
Certifiacte, Non-commission Officer Training School, passed
Community College of the Air Force 1977 — 1977
Certificate, Sales - Communications - Marketing, Passed
AAA CHICAGO MOTOR CLUB October 2011 - Present
The Auto Club Group May 2011 - September 2011
Skills
Customer Service, Mac OS X, Photoshop, InDesign, Excel, Writing, Microsoft Office, Time Management, Multitasker
Education
Central Michigan University 2007 — 2011
Bachelor of Science in Business Administration, Marketing
Phonak May 2014 - Present
Rasmussen, Inc March 2008 - May 2014
Paylocity Corporation March 2005 - March 2008
AAA CHICAGO MOTOR CLUB August 2002 - September 2004
Skills
Payroll, Employee Benefits, Process Improvement, Payroll Administration, Paychex, Excel, Implementing Processes, Customer Relations, Multi State, Time Management, Software Implementation, Ultimate Software, Microsoft Office, Benefits Administration, Call Center, CPP, Report Writing, Multi Tasking, Call Centers, Word, Outlook, Communication Written, Oral Communications, ADP Payroll, ADP E-Time, Shared Service Center
Education
The Chicago School of Professional Psychology 2011 — 2012
Master of Arts (M.A.), Industrial and Organizational Psychology, 3.99
University of Illinois at Chicago
Bachelor of Arts, Criminal Justice
AAA CHICAGO MOTOR CLUB June 1997 - April 2000
National District Attorneys Association July 1974 - September 1979
IBM October 1969 - March 1973
Skills
Healthcare, Medical Imaging, Radiology, Healthcare Information..., Hospitals, Radiation Therapy, Digital Imaging, Healthcare Management, Public Speaking, Customer Service, Healthcare Industry, Leadership, Process Improvement, Strategic Planning, Management, EMR, Team Building, Microsoft Office, Clinical Research, Microsoft Excel
Education
American Society of Radiologic Technologist / Phillips Learning Center 2010 — 2013
Radiologic Technology/Science, A-
Roosevelt University 1965 — 1966
Secondary Education Teaching Permit, Secondary Education, B+
Utah State University 1959 — 1964
Bachelor of Applied Science (B.A.Sc.), Econometrics and Quantitative Economics, B
August Mack Environmental, Inc./Environmental Field Services January 2013 - Present
Two Men and a Truck Central Illinois September 2012 - December 2012
Smoke 'Que and Brew August 2012 - September 2012
AAA CHICAGO MOTOR CLUB July 2008 - November 2008
Allstate March 2005 - July 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research, Social Media, Public Speaking, Teamwork, Problem Solving, Sales, Time Management, Team Leadership, Windows, Data Analysis, English, UV/Vis, NMR spectroscopy, Fluorescence..., Raman, FTIR, FTICR, EPR, X-ray diffractometry, Solid State Physics, Wet Chemistry, Water Analysis, Groundwater Remediation, Remediation System..., Environmental Science, NMR
Education
Environmental Manangement Institute 2013 — 2013
Certificate, 40-hr HAZWOPER
University of Illinois at Urbana-Champaign 2010 — 2012
Bachelor of Science (B.S.), Environmental Chemistry
Moraine Valley Community College 2006 — 2007
Associate's degree, Chemistry
Village Of Oswego Police November 2013 - Present
Patterson Medical July 2008 - October 2013
AAA CHICAGO MOTOR CLUB May 2004 - May 2008
Skills
Customer Service, Customer Satisfaction, Outlook, Data Entry, Microsoft Excel, Microsoft Office, Team Building, Microsoft Word, Training, Lotus Notes, PowerPoint, Time Management, Team Leadership, Access, Inventory Management, Leadership, Troubleshooting, Teamwork, Software Documentation
Education
Rasmussen College-Illinois 2009 — 2012
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections
AAA CHICAGO MOTOR CLUB June 2002 - Present
Allstate Insurance June 1980 - September 2000
Skills
Figure Drawing, Acrylic Painting, home decorating, Term Life Insurance, Whole Life, Umbrella Insurance, Casualty, Commercial Insurance, Life Insurance, Insurance, Interior Design, Customer Retention, Property & Casualty..., Motorcycle, Fixed Annuities, General Insurance, Health Insurance
Education
John Marshall
University of Illinois at Chicago
Social Psychology
QBE FIRST November 2009 - Present
Mustang Claims October 2008 - May 2009
Zurich North America November 2005 - July 2006
The Hartford September 2004 - January 2005
AAA Chicago Motor Club June 2002 - August 2004
Skills
Responsible for..., Computer Proficiency, Interpersonal..., Highly motivated..., Multi Tasking, Strategic..., Vendor Relationships, Industry Networking, Scheduling Maintenance, Budget Management, Customer Relationships, Business Development, Quality Assurance, Cross-Functional Skills, Project Management, Relationship Building, Process Implementation, Subrogation, Analysis, Networking, CRM, Claim, Training, Budgets, Property Damage, Cross-functional Team..., Microsoft Word
Education
Prairie State College
AAA CHICAGO MOTOR CLUB April 2013 - Present
Education
University of Illinois at Chicago
Bachelor of Arts (B.A.), Psychology