ADP Company
Industry: Management services company
DescriptionAutomatic Data Processing, Inc., commonly known as ADP, is an American provider of human resources management software and services. As of 2010, ADP was one of four American companies to have a AAA credit rating from Standard & Poor's and Moody's. Number of employees: ~57,000; (FY JUN 30, 2018) Headquarters: Roseland, New Jersey, United States Subsidiaries: WorkMarket, Celergo LLC, Global Cash Card Inc., Executives: Carlos A. Rodriguez (CEO, President),
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ADP Employees
ADP August 2015 - Present
Oxygen Fitness Studio 2012 - Present
Skills
Branding, Sales, Marketing, Social Media, Public Relations, Facebook, Public Speaking, Press Releases, Copywriting, Social Networking, Social Media Marketing, Event Planning, Event Management, Fundraising, Advertising, Newsletters, Marketing Communications, Media Relations, Email Marketing, Brand Development
Education
Georgia Regents University 2009 — 2013
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Universidad de Salamanca
DSW December 2014 - Present
DSW March 2014 - Present
Charming Charlie 2012 - 2014
The Children's Place 2011 - 2012
ADP November 2010 - July 2011
Apple Retail September 2009 - November 2010
Skills
Customer Service, Recruiting, Human Resources, Employee Relations, Outlook, Training, Microsoft Office, PowerPoint, Performance Management, Onboarding, Microsoft Excel, Employee Benefits, Microsoft Word, Coaching, Benefits Administration, Talent Management, Talent Acquisition, Payroll, Team Building, HRIS, Merchandising, Visual Merchandising, Loss Prevention, Retail Sales, Retail
Education
Kennesaw State University 2011 — 2013
Bachelor's degree, Sociology
Augusta State University 2008 — 2012
Business Administration and Management, General
Xtreme Mobile Car Wash Corp. April 2014 - April 2015
Pure Fashion, Incorporated March 2009 - April 2015
Waterfront Management February 2014 - May 2014
Allied Building Products Corp. September 2013 - February 2014
ADP April 2013 - July 2013
Southern Company February 2013 - July 2013
J and J Energy July 2008 - June 2012
Salem Vent International Inc December 2006 - July 2007
Dollman Enterprises Ltd April 2004 - April 2006
Duncan Acura Audi Saab November 2002 - March 2004
Skills
Retail, Apparel, Social Media Marketing, Fashion, Sales, Marketing, Pricing, Advertising, Social Networking, Entrepreneurship, Customer Service, E-commerce, Marketing Strategy, Public Relations, Online Marketing, Management, Facebook, Brand Management, Fashion Design, Sales Management, New Business Development, Market Research, Blogging, Marketing Communications
Education
Augusta Technical College 2013 — 2016
Associate's degree, Business management
Virginia Western Community College 2009 — 2010
Business Management
Snyder High School
High school Diploma, General Studies
Hudson County Community College
Early Childhood Education and Teaching
HCL AXON June 2014 - Present
ADP February 2011 - June 2014
CareerBuilder January 2010 - December 2010
Sprint April 2005 - January 2010
Skills
Change Management, Vendor Management, Business Process, Business Process..., Business Analysis, Program Management, Project Management, Payroll, ADP Payroll, SQL, Finance, General Ledger, HR Consulting, Multi-state Payroll..., Ceridian Payroll System, Payroll Processing, Payroll Taxes, Technical Support, XML, Ceridian Dayforce, Human Resources, Ad Hoc Reporting
Education
Augusta State University - College of Business Administration 2002 — 2009
Border Equipment Sales LLC March 2015 - Present
CDK Global December 2014 - March 2015
ADP September 2014 - December 2014
ADP November 2012 - September 2014
B.A. Johnson Construction May 2006 - August 2010
Rhodes Financial Group November 2009 - April 2010
Pete Alewine’s Pool and Spa May 2004 - August 2005
Skills
Microsoft Excel, Oracle Applications, Crystal Reports, Financial Accounting, Access, QuickBooks, Accounting, Financial Reporting, Auditing, Financial Analysis, Microsoft Office, Tax, US GAAP, Microsoft Word, Internal Controls, PowerPoint, Microsoft Dynamics, MS Project, Visio, Monarch Pro, Affordable Care Act, Corporate Finance, Financial Modeling, Employee Training, Customer Service, Peachtree, XML Databases, Keystone, Bank Reconciliation
Education
Augusta State University 2008 — 2014
Bachelor's Degree, Accounting and Finance, 3.2
Kaplan University
Master of Business Administration (M.B.A.), Finance, General
ADP November 2014 - Present
ADP December 2012 - November 2014
ADP November 2010 - December 2012
ADP November 2007 - May 2010
Palmetto GBA March 2003 - November 2007
First Union National Bank / Wachovia February 2002 - February 2003
Skills
Visio, Customer Service, Process Improvement, Microsoft Office, Software Documentation, Access, Microsoft Excel, Business Analysis, Windows, Active Directory, Team Leadership, Microsoft Word, SQL, Analysis, Training, System Administration, Outlook, Data Analysis, Disaster Recovery, Troubleshooting, Call Centers, Performance Management, Employee Benefits, ADP Payroll, Customer Retention, Customer Satisfaction, Vendor Management, Salesforce.com, Change Management, Technical Support, Customer Experience, Human Resources, Leadership, BPO, Workforce Management, Payroll, Employee Relations, HRIS, CRM, Management, Benefits Administration, Time Management, Service Delivery, Project Management, Business Process..., Team Management, Employee Training, Onboarding, Applicant Tracking..., Talent Management
Education
Columbia Southern University 2013 — 2015
Master of Business Administration (MBA), Business
Columbia Southern University 2008 — 2012
BA in Business IT, Business Information Technology
South University 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration IT
Augusta State University 2000 — 2005
Education
Westside HIgh School 1996 — 2000
GSC Construction, Inc February 2015 - Present
Robbie's Sports Bar August 2012 - Present
ADP January 2015 - January 2015
GSC Construction May 2014 - August 2014
Skills
Accounting, Microsoft Office, Microsoft Excel, Teamwork, Leadership, Public Speaking, Customer Service, Time Management, Social Media, Payroll, Social Networking, Financial Accounting
Education
Georgia Regents University 2012 — 2014
Bachelor's Degree, Accounting, 3.07 GPA
ADP April 2015 - Present
Georgia Regents University July 2014 - March 2015
Georgia Regents University December 2011 - July 2014
Augusta Country Club November 2007 - December 2011
Skills
Higher Education, Event Planning, Admissions, Public Speaking, Social Networking, Leadership Development, Leadership, Customer Service, Microsoft Word, Time Management, Social Media, Marketing, Sales, Microsoft Excel, Microsoft Office, Management, PowerPoint
Education
Georgia Regents University 2013 — 2015
Master of Business Administration (M.B.A.)
Augusta State University 2006 — 2010
BBA, Marketing
ADP August 2015 - Present
ADP August 2014 - Present
Easy Spreadsheet Solutions June 2007 - Present
State of Georgia (DBHDD) November 2012 - July 2014
Savannah River Nuclear Solutions 2011 - 2012
B & D Designs August 2001 - August 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Access, Spend Analysis, Trend Analysis, SharePoint, Lotus Notes, Outlook, PeopleSoft, SAP, Windows 7, Windows XP Pro, Data Migration, Data Import/export, EDI, Account Reconciliation, Accounts Payable, Accounts Receivable, 10 Key, Oracle Applications, HRIS, Supply Chain Management, CRM, Human Resources, Databases, Training
Education
Augusta State University
ADP May 2015 - Present
American Express August 2013 - January 2015
Skills
Credit Cards, Customer Experience, Call Centers, Financial Services, Payments, Relationship Management, Credit, Workforce Management, Training, Microsoft Office, Payment Card Processing, Leadership, Outlook, Software Documentation, Microsoft Excel, Debit Cards, Data Entry, PowerPoint, Time Management, Customer Service, Banking, Team Leadership, Microsoft Word, Customer Retention, Teamwork, Process Improvement, Sales, Troubleshooting, Access
Education
Strayer University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Public Administration and Social Service Professions
Augusta Technical College 2005 — 2007
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
ADP April 2015 - Present
ADP February 2012 - Present
Federal Medical Supplies June 2003 - February 2012
Rhodes Murphy Financial December 2010 - February 2011
Skills
Continuous Improvement, Process Improvement, Quality Assurance, Microsoft Office, Customer Service, Manufacturing, Logistics, Warehousing, Six Sigma, Supply Chain, Microsoft Excel, Inventory Management, Public Speaking, Microsoft Word, Payroll, Time Management, Budgets
Education
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Information Technology
Augusta Technical College
Certification, Microsoft Certified Technology Specialist
ADP 2013 - Present
Wells Fargo March 2012 - August 2012
FedEx Office August 2010 - February 2012
AT&T Mobility August 2008 - September 2010
Skills
Digital Printing, Bindery, Copying, Print Management, Mounting, Photocopier, Variable Data Printing, Offset Printing, Print Shop, Microsoft Office, Microsoft Word, Microsoft Excel, Windows Vista, Adobe Acrobat, PDF Creator, Team Building, Team Leadership, Time Management, Outlook, Customer Service, Customer Satisfaction, Retail Banking, Loan Origination, Sales, Accounting, Payroll, Typing, Interviews, Telephone Skills, Call Centers, Data Entry, Customer Retention, ADP Payroll
Education
Augusta Technical College 2002 — 2004
Medical Transcription/Transcriptionist
Kaplan Inc November 2014 - Present
L-3 Communications April 2013 - October 2014
RedPrairie November 2009 - February 2013
ADP September 2001 - November 2009
Metavante February 1999 - September 2001
Drummond Company August 1998 - January 1999
Avondale Mills September 1997 - June 1998
Club Car January 1997 - September 1997
Skills
Oracle General Ledger, General Ledger, Balance Sheet Review, Income Statement, Allocations, accruals, prepaids, income statement..., audit schedules, Bank Reconciliation, Monthly Close Process, Quarterly Reporting, SOX Compliancy, balance sheet analysis, Fixed Assets, Depreciation, Amortization Schedules, bad debt, Capital Projects, Cost Accounting, Sales Analysis, Account Reconciliation, Problem Solving, Work Independently with..., Highly detail oriented, excellent..., Statistics, Financial Statements, go above and beyond to..., Hyperion HFM, Hyperion Reports, Essbase, Microsoft Excel, Variance Analysis, Intangible Assets, Microsoft Office, solomon general ledger, Capital Project Planning, Accruals
Education
Augusta State University
Bachelor of Business Administration, Accounting
Electrolux North America February 2014 - December 2014
ADP January 2012 - October 2013
Comcast April 2011 - December 2011
Comcast April 2010 - April 2011
Comcast October 2006 - April 2010
Comcast December 2002 - October 2006
Augusta Staffing Associates September 2002 - December 2002
Convergys January 2002 - July 2002
Skills
Workforce Management, Crystal Reports, MS Office Suite, Aspect, CMS, Amdocs, Data Warehousing, Customer Service, Production Support, Hardware Support, Information Security..., Technical Training, Analysis, Cognos, Forecasting, Troubleshooting, Technical Support, Avaya, Microsoft Office, Administrative..., OS X, Call Centers, Customer Experience, Cross-functional Team..., Customer Retention, Telecommunications, Computer Hardware, Sales, Customer Satisfaction, Windows 7, Databases, Management, Operating Systems, Testing, Software Documentation, SQL, Data Analysis, Help Desk Support, Visio, Access, Software Installation, Computer Hardware..., Desktop Support, Project Management, Operational Analysis, Reporting & Analysis, Business Process..., Windows, Quality Assurance, Vendor Management
Education
Augusta Technical College 2011 — 2013
Associate's degree, Computer Support Specialist
Chattahoochee Technical College
Associate's degree, Information Security Specialist
George P. Butler Comprehensive High School 1996 — 2000
High School Diploma, College Preparatory
ADP September 2015 - Present
ADP May 2014 - Present
ADP June 2013 - May 2014
ADP July 2011 - May 2013
Shane's Rib Shack June 2008 - July 2011
Mosaic UMC May 2007 - December 2009
Movie Gallery May 2007 - August 2008
CompUSA May 2006 - September 2006
Publix July 2003 - May 2006
Skills
Customer Satisfaction, Leadership, Training, Customer Service, Social Media Marketing, Payroll Administration, Time Management, Teamwork, PowerPoint, Microsoft Word, Microsoft Excel, Inventory Management, Social Media, Microsoft Office, Outlook, Data Entry, Social Networking, Public Speaking, Retail, Market Research, Customer Retention, Event Planning, Troubleshooting, Call Center, Team Management, Payroll Taxes, Call Centers, Fundraising, Leadership Development
Education
Augusta State University - College of Business Administration 2006 — 2011
Bachelor’s Degree, Business Administration and Management, General
Verizon Wireless September 2015 - Present
Jamberry Nails November 2014 - Present
Pandora Jewelers December 2012 - Present
ADP June 2014 - July 2014
Abilene Baptist Church January 2012 - June 2012
Abilene Baptist Church 2010 - 2012
UPS December 2008 - December 2008
Skills
Music, Flute, Soprano, Education, Sales, Customer Service, Visual Merchandising, Organization Skills, Spanish, Music Performance
Education
Georgia Regents University 2007 — 2013
Bachelor of Arts (B.A.), Music
ADP July 2013 - Present
Wide Open West March 2007 - July 2013
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Telecommunications, Call Center, Telephony, Salesforce.com, Call Centers, Wireless, IP, Fiber Optics, Broadband, Troubleshooting, VoIP, Computer Network..., Switches, T1, Ethernet, Training, Account Management
Education
Augusta State University
Bachelor's degree, Biology, General
ADP January 2015 - Present
Dutch House June 2010 - December 2014
Dutch House June 2010 - December 2014
Cross Community Church August 2009 - December 2014
Skills
Microsoft Excel, Microsoft Office, Microsoft Publisher, ProPresenter, Mac, Facebook, Church Events, Social Networking, Event Planning, Marketing, Advertising, Online Marketing, Adobe Creative Suite, Customer Service, PowerPoint, Microsoft Word, Social Media, Teamwork, Research, Leadership, Time Management, Sales, Public Speaking
Education
Georgia Regents University 2009 — 2014
Bachelor of Business Administration (BBA), Business Marketing
Fastenal February 2015 - Present
Georgia Regents University January 2014 - June 2014
ADP February 2014 - April 2014
KeHE Distributors October 2012 - January 2014
Georgia Regents University 2008 - 2014
Target August 2005 - October 2012
BI-LO, LLC November 2001 - August 2005
Skills
Leadership, Forecasting, Management, Human Resources, Interviews, PeopleSoft, Team Leadership, Customer Service, Sales, Budgets, Team Building, Data Entry, Retail, Inventory Management
Education
Georgia Regents University 2008 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.43
Georgia Regents University July 2015 - Present
ADP November 2012 - Present
Augusta State University 2009 - Present
University of Phoenix December 2010 - January 2015
Blackbaud July 2011 - November 2012
Leadership Augusta May 2011 - May 2012
Safehomes of Augusta July 2007 - November 2011
VAULT Security - A Division of Regent Security October 2009 - July 2011
Executive Management Consultant July 2009 - July 2011
Make-A-Wish Foundation July 2008 - July 2011
Skills
Leadership, Process Improvement, Program Management, Management, Project Management, Training, Team Leadership, Strategy, Business Analysis, Team Building, Strategic Planning, Security, Six Sigma, CRM, Cross-functional Team..., SDLC, Analysis, Budgets, Customer Service, Coaching, Continuous Improvement, Access, Purchasing, Project Planning, International Project..., Organizational..., Business Process, Risk Management, Human Resources, Visio, Integration, ERP, IT Management, Lean Manufacturing, Time Management, DuPont STOP Certified, Microsoft Office, Enterprise Software, PMP, Networking, Contract Negotiation, Consulting, ADP Payroll, Payroll Services, Public Speaking, Problem Solving, Information Technology, Mentoring, Change Management
Education
American Payroll Association 2014 — 2015
Fundementals of Payroll, FPC Certificate, Pass
University of Phoenix 2010 — 2015
Doctorate, Behavioral Sciences, Doctor
Augusta State University 2009 — 2012
Professor, Business / Management
Project Management Institute 2001 — 2002
PMP, Project Management
University of Phoenix 1999 — 2002
MBA, Business Management
University of Phoenix 1998 — 1999
BSBM, Information Technology
Augusta Technical College 1997 — 1998
Degree, Information Technology
University of Greenwich 1992 — 1993
IT, IT Technology
Compucenter 1983 — 1984
Associate, Computer Hardware
National Computing Center (NCC) 1981 — 1983
Associate, Computer Programing
ADP June 2011 - Present
Thrivent Financial for Lutherans August 2009 - July 2011
Skills
ADP Payroll, Direct Sales, Sales, Small Business, PEO, Sales Process, Human Resources, Employee Benefits, Selling, Payroll, B2B, Marketing, Solution Selling, Social Media, Social Networking, Networking, Salesforce.com, Affordable Care Act, Employee Engagement, Employment Law
Education
Augustana College 2005 — 2009
Bachelor of Arts, International Business & Marketing
Covidien March 2014 - Present
ADP July 2011 - March 2014
Bert Storey Associates May 2009 - July 2011
Skills
Time & Attendance, ADP Payroll, Onboarding, Sales Process, New Hire Orientations, Employee Benefits, Interviews, PEO, HRIS, Outlook, Cold Calling, Sales, Human Resources, HRO, Employee Relations, Payroll Taxes, Talent Acquisition, Workforce Management, Payroll Services, Small Business, Account Management, Applicant Tracking..., Benefits Administration, Payroll, Recruiting, Workers Compensation, Sales Presentations, 401k, Selling, Personnel Management, Deferred Compensation, Talent Management, Succession Planning, Salesforce.com, Workforce Planning, Employee Training, FMLA, Sales Management, Training, Background Checks, Performance Management, B2B, Hiring, Employee Handbooks, Customer Retention, BPO, Solution Selling, Direct Sales, Qualifying Prospects, Sales Operations
Education
Augusta State University - College of Business Administration
MBA
Rural Sourcing, Inc. April 2013 - Present
ADP December 2012 - April 2013
Wells Fargo July 2007 - April 2012
World Savings March 2005 - July 2007
World Savings June 2004 - March 2005
World Savings March 2003 - June 2004
Citibank July 1999 - July 2001
Skills
User Acceptance Testing, Quality Center, SDLC, Banking, Business Requirements, Visio, Requirements Analysis, Regression Testing, Business Analysis, Test Planning, Requirements Gathering, Process Improvement, QTP, Mainframe, System Testing, Analysis, Management, HP Quality Center, Quality Assurance, Testing
Education
Augusta State University 1994 — 1997
ADP April 2012 - Present
TSYS June 2008 - January 2012
TSYS 2008 - 2012
Columbus Bank & Trust Company June 2005 - June 2008
Columbus Bank and Trust June 2005 - June 2008
Northside Lanes March 2000 - May 2005
Skills
Market Research, Product Marketing, Customer Relations, Customer Service, Word, Team Leadership, Microsoft Office, Risk Management, Banking, Problem Solving, Excel, PowerPoint, Process Improvement, Analysis, Documentation, Mentoring, Team Building, Time Management, Visio, Teamwork, Coaching, Credit Cards, Project Management
Education
Columbus State University 2005 — 2008
Bachelors Business Admin, Marketing
Augusta State University 1999 — 2003
Columbus State University
Bachelor, Business Administration; Marketing
Cambridge Partners & Associates, Inc. February 2012 - Present
Jani-King September 2009 - January 2012
Motor Werks of Barrington May 2001 - September 2009
Corporate Resources Of Illinois 1999 - 2001
ADP 1998 - 1999
Skills
Sales, Marketing, Outstanding Customer..., Business Valuation, Cost Segregation, goodwill impairment..., Machinery and Equipment..., Intangible/Intellectual..., Customer Service, Forecasting, Account Management, Management, Leadership, Real Estate, Consulting, Team Building, Accounting, Recruiting, Sales Management, Financial Analysis, Customer Retention, Strategic Planning, Selling, Sales Process, Start-ups, Asset, Direct Sales, New Business Development, Negotiation
Education
Augustana College 1993 — 1997
BS, Communications
Carmel Catholic High School 1991 — 1993
ADP June 2013 - Present
Starbucks July 2008 - May 2013
Skills
Payroll, ADP Payroll, Payroll Taxes, Sociology
Education
Augusta State University 2005 — 2010
Bachelor's degree, Sociology, 3.5
The Salvation Army August 2015 - Present
ADP September 2014 - Present
Leadership Augusta September 2014 - May 2015
ADP April 2014 - August 2014
ADP June 2012 - April 2014
AAA Sign Co. Inc. June 2010 - May 2012
Northwestern Mutual June 2009 - August 2009
Education
Georgia Regents University 2013 — 2015
Masters of Business Administration (MBA) - Hull College of Business
Georgia Southern University
B.B.A. Information Systems - Accounting
ADP August 2015 - Present
12 Bands of Christmas January 2012 - Present
ADP March 2013 - August 2015
Class of 2015 June 2014 - May 2015
Hull Storey Gibson Companies, LLC/Gemini Construction Company, LLC January 2006 - February 2013
Electrolux 2004 - 2005
Electrolux 2004 - 2004
Pickles & Ice Cream Franchising, LLC 2000 - 2004
Skills
Budgets, Strategic Planning, Forecasting, Microsoft Excel, Financial Analysis, Microsoft Office, Financial Reporting, Accounting, Management, Cost Accounting, Cash Management, Cash Flow, Income Statement, Auditing, Payroll, Process Improvement, Finance, Accounts Receivable, Nonprofits, Account Reconciliation, GAAP, General Ledger, P&L, QuickBooks, Leadership, Team Building, Customer Service, Sales
Education
Augusta State University 2002 — 2004
MBA, Business
Augusta State University 1998 — 2000
BBA, Finance
Oklahoma City University 1996 — 1997
Dance Management
ADP September 2015 - Present
ADP September 2013 - Present
ADP December 2011 - December 2013
Columbia County Chamber of Commerce 2013 - 2013
ADP September 2009 - December 2011
Skills
Performance Management, Employee Relations, Employee Engagement, Coaching, Payroll, Outlook, Customer Satisfaction, Customer Retention, HRIS, Employee Benefits, Time Management, Budgets, Onboarding, Team Building, ADP Payroll, Leadership, Human Resources, Customer Service
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Business Administration and Management, General, Senior
South University 2009 — 2012
Associate of Science (A.S.), Information Technology
Augusta State University 1993 — 1994
Core Studies
Brew City Security LLC June 2012 - Present
The Senior Citizens Council June 2009 - June 2011
United Way of the CSRA June 2009 - June 2011
ADP February 2009 - April 2009
AT&T April 2003 - June 2004
Skills
Event Planning, Fundraising, Public Speaking, Volunteer Management, Event Management, Nonprofits, Program Development, Leadership Development
Education
Augusta State University 2007 — 2011
Social Work, Business Management
Academy of Richmond County 1994 — 1997
High School Diploma
ADP June 2013 - Present
ADP May 2012 - June 2013
Wells Fargo Home Mortgage November 2011 - May 2012
Autoplex of Augusta December 2009 - May 2012
Skills
Payroll, Training, Customer Service, Management, Time Management, Project Management, Human Resources, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Data Analysis, Problem Solving, Project Implementation, Communication, Inventory Management, Personal Development, Integration, Employee Benefits, PHR, Client Services, Administrative..., Logistics
Education
Augusta State University - College of Business Administration 2000 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
AmeriSave Mortgage Corporation May 2015 - Present
ADP April 2014 - May 2015
ADP April 2013 - April 2014
Aerotek July 2012 - April 2013
Georgia DBHDD December 2011 - July 2012
Enterprise Rent-A-Car May 2011 - August 2011
Skills
Customer Service, Cashiering, Cash Management, Superior Client Service, Training, Analysis, Client Services, Invoicing, Management, Accounting, Microsoft Word, Payroll, Quality Assurance, Team Building, Public Speaking, Microsoft Excel, PowerPoint, Leadership, Time Management, Sales, Human Resources
Education
Augusta State University 2007 — 2012
Bachelor of Business Administration (BBA), Accounting
ADP December 2012 - Present
ADP October 2010 - December 2012
Vision Wireless April 2009 - July 2010
Skills
Sales, Project Management, Telecommunications, Customer Service, Customer Retention, Technical Support, Professional Mentoring
Education
Augusta Technical College
IOI Payroll July 2015 - Present
The Body Shop 2014 - Present
E- Z – GO - Textron June 2014 - September 2014
Augusta Office Solutions January 2014 - June 2014
Boys and Girls Clubs of America October 2013 - February 2014
ADP December 2012 - September 2013
NMT Media Technologies June 2012 - November 2012
NMT Technologies October 2008 - June 2012
Skills
Training and Team..., Escalated complaint..., Effective Problem..., Excellent Communication..., Research, Training, Customer Service, Team Building, Sales, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Time Management, Teamwork, Team Leadership, Lesson Planning, Project Management, Coaching, Public Speaking, Policy, Call Centers, Information Management, Analysis, Event Planning, Invoicing, Payroll, Leadership, Social Media
Education
Troy University 2013 — 2014
Bachelor's Degree, Psychology
Augusta State University
Rural Sourcing, Inc. February 2015 - Present
Canine Rescue August 2012 - July 2015
Rural Sourcing, Inc. October 2013 - February 2015
ADP May 2013 - September 2013
Georgia Regents University August 2010 - May 2013
HP Enterprise Services March 2007 - July 2010
SciQuest August 2006 - March 2007
IBM December 2005 - September 2006
Palmetto GBA June 2002 - December 2005
Skills
Microsoft SQL Server, Process Improvement, Software Documentation, PeopleSoft, Databases, PeopleCode, Visio, Integration, HIPAA, Medicare, Data Analysis, Training, Talent Management, Testing, Oracle, PL/SQL, Database Design, Informatica, Oracle Database..., Oracle SQL / PLSQL, SciQuest / PeopleSoft..., PeopleSoft Financial, Business Process..., XML, Test Cases, Healthcare Information..., Microsoft Office, Health Information..., Web Development, Norton Ghost, Healthcare, Software Testing Life..., Iso 9000, IBM Director Software, Software Release..., Healthcare Integrated..., OCR, Medicare Part B, Medicare Part A, Pathways Financial Mgmt, Lynx Mass Notification, Railroad Medicare, Function Point Analysis, Analysis, Business Analysis, PeopleTools, Test Planning, Requirements Analysis, Technical Support, Business Requirements
Education
Augusta State University 1999 — 2005
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Georgia State University 2001 — 2002
Computer and Information Sciences, General
ADP May 2013 - Present
Healthways August 2010 - May 2013
Electrolux May 2010 - August 2010
Medical College of Georgia February 1998 - April 2007
Skills
PeopleSoft Financials..., PeopleSoft HRMS..., PeopleSoft Security, PeopleSoft Workflow, Query, SQR, COBOL, Crystal, nVision, Data Mover, SQL, PL/SQL, HTML, Change Assistant, JCL, EasyTrieve, Oracle 8.x/9.x/10g, Microsoft SQL Server, OEM 9i/10g, UNIX, Toad, SSH, Remedy, SharePoint, Visio, Microsoft Project
Education
Augusta Technical College 1996 — 1998
Associate of Applied Technology in Computer Programming, Computer Programming
Georgia Department of Audits and Accounts February 2013 - Present
ADP September 2012 - December 2012
Skills
Excel, PowerPoint, Microsoft Office, Customer Relations, Windows, Access, Quickbooks, Social Networking, Cash Handling, Managing Groups, Accounting, Financial Accounting, General Ledger, Accounts Receivable, Accounts Payable, Cash Flow, QuickBooks, Customer Service, Microsoft Excel, Internal Controls, Auditing, Financial Reporting, GAAP, Journal Entries, Microsoft Word, US GAAP, External Audit, Financial Audits, Pivot Tables, Analysis, Management, Account Reconciliation, Payroll, Tax Preparation, Financial Statements
Education
Georgia Regents University 2013 — 2015
Master of Business Administration (MBA)
Georgia Regents University 2008 — 2012
BBA, Accounting
Athens Academy 2004 — 2008
High School Diploma
ADP June 2015 - Present
ADP February 2011 - Present
Aerotek September 2008 - January 2011
Aerotek June 2007 - September 2008
Skills
Sales, Public Speaking, Talent Acquisition, Entrepreneurship, Benefits Administration, Business Development, Leadership, Partnering, Sales Presentations, Management, Sales Process, Customer Service
Education
Augustana College 2003 — 2007
Business, Marketing, Management
ADP June 2015 - Present
ADP December 2012 - June 2015
Serenity Behavioral Health Systems June 2011 - November 2012
Accent, Inc. February 2009 - September 2011
Skills
Employee Relations, HRIS, Human Resources, Recruiting, Benefits Administration, Performance Management, Onboarding, HR Policies, Employee Benefits, Talent Acquisition, Talent Management, Employee Engagement, New Hire Orientations, Deferred Compensation, FMLA, Employee Training, Administration, Exit Interviews, Employee Handbooks, Employee Recognition, Payroll, Policy, Training, Job Descriptions, Personnel Management
Education
Central Michigan University 2012 — 2014
Master of Science Administration, Human Resources Management and Services
Augusta State University - College of Business Administration 2005 — 2010
Bachelor of Business Administration (B.B.A.), Management
ADP July 2012 - Present
WFXG Fox 54 July 2008 - July 2012
Morris Communications July 2007 - May 2008
Morris Communications July 2005 - July 2007
Skills
Customer Service, Sales, Microsoft Excel, Management, Event Planning, Teamwork, Call Centers, Training, Microsoft Office, Customer Retention, Customer Satisfaction, Public Speaking, Administrative..., Marketing, Recruiting, Public Relations, Excel, Writing, Call Center, Administrative Support, Resume Writing, Staff Training
Education
Augusta State University
Bachelor's of Business Administration, Business Management
ADP September 2007 - Present
Georgia Business Net November 2005 - September 2007
Skills
Computer Hardware, Computer Networking, Troubleshooting, Software Installation, Hardware, Desktop Support, Laptops, Printers, Norton Ghost, Servers, XP, Workstations, Windows, Windows Server 2003, A+ Certified, Active Directory, System Administration, VPN, Windows 7, Patch Management, Peripherals, Remote Access, Windows Server, Security, Disaster Recovery, Operating Systems, DNS, Cisco, Repairing, ADP, Databases, DHCP, Network Administration, Installations, Data Center, Server Administration, Citrix, Technical Support, Networking, Firewalls, Antivirus, IIS, Visio, Switches, Windows XP, ADP Payroll
Education
Georgia Regents University 2008 — 2015
Bachelor’s Degree, Bachelor of Business Management in Management Information Systems
Augusta Technical College 2005 — 2007
Associates in Network Technology, Computer Networking
ADP August 2015 - Present
Sprint July 2012 - July 2015
Moe's Southwest Grill November 2010 - June 2012
Skills
Sales Management, Bilingual, Team Leadership, Time Management, Apple Software, Customer Service, Spanish, PowerPoint, Microsoft Excel, Microsoft Dynamics AX, Visio, Customer Satisfaction, Sales, Microsoft Word, Research, Training, Finance, Customer Experience
Education
Georgia Regents University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Finance, General
Augusta Technical College 2010 — 2011
General Studies, General Studies
HCL AXON 2014 - Present
ADP August 2012 - May 2014
ADP January 2011 - August 2012
ADP August 2007 - January 2011
BAE Systems April 2007 - August 2007
WOW! Cable, Internet and Phone June 2000 - April 2007
Skills
Management Consulting, Full life cycle project..., Ceridian Dayforce..., People strategy, XML, Microsoft SQL Server, ADP Payroll, Change Management, Virtual Teams, Team Development –..., Personnel Management, Process Improvement, Direct reporting..., Execution of synergy..., Extensive knowledge and..., Internal and External..., Benefits Management, Benefits Administration, HRIS, Talent Management, Performance Management, Employee Benefits, Onboarding, Human Resources, Talent Acquisition, New Hire Orientations, Recruiting, Leadership, Strategy
Education
Thomas Edison State College 2007 — 2009
Master of Science (M.S.), Human Resources Management
Augusta State University 1999 — 2004
Bachelor of Arts (BA), Sociology
Spirit Communications November 2014 - Present
CDK Global October 2014 - November 2014
ADP March 2012 - October 2014
Knology Broadband, Inc March 2011 - March 2012
United States Marine Corps January 2002 - August 2009
Skills
Cisco Technologies, Cisco IOS, VPN, Networking, Troubleshooting, Network Administration, Cisco Routers, Microsoft Certified..., Technical Support, LAN-WAN, EIGRP, CompTIA A+ Certification, Microsoft Certified..., Microsoft, Information Technology, Switches, VLAN, CompTIA A+, Cisco Wireless, Customer Service, ASA, Meraki Wireless, VoIP, Alcatel, Adtran, Adva, Fortinet, NetAnalysis, Solarwinds, DHCP, Routing, Windows Server, MPLS, BGP, Routers
Education
Augusta Technical College 2009 — 2011
Associate of Science (A.S.), System, Networking, and LAN/WAN Management/Manager
Camden Military Academy 1999 — 2001
ADP January 2015 - Present
ADP April 2013 - Present
Consumer Credit Counseling Service of Middle GA May 2010 - March 2013
Augusta State University August 2009 - May 2011
Hanlon Goldthread Publishing, LLC 2009 - 2011
Atlanta Area Council Boy Scouts of America May 2001 - July 2006
ARAMARK August 2001 - May 2005
Skills
Business Efficiency, Financial Analysis, Process Improvement, Public Speaking, Strategic Planning, Published Author, Credit, Credit Analysis, Microsoft Office, PowerPoint, Microsoft Excel, Budgets, Microsoft Word, Customer Service, Project Management, Data Analysis, Leadership
Education
Augusta State University - College of Business Administration 2009 — 2011
Master of Business Administration (MBA)
Augusta State University 2006 — 2009
Bachelor of Arts (B.A.), English Language and Literature/Letters
Rural Sourcing, Inc. October 2014 - Present
ADP January 2014 - October 2014
Augusta State University January 2010 - 2013
Customer Service Rep June 2007 - December 2010
Skills
Access, Wireless Networking, Customer Service, Windows, Networking, HTML, Microsoft Office, SQL, Visio, C++, Microsoft Word, Troubleshooting, TCP/IP, OS X, Network Administration, Active Directory, Cyber Security, Taekwondo, Quality Assurance, Functional Testing, Use Case Analysis
Education
Georgia Regents University 2011 — 2013
Bachelor of Business Administration (BBA), Management Information Systems
Augusta Technical College 2007 — 2010
Associate's degree, Networking Specialist
Augusta Technical College 2007 — 2010
Associate's degree, Microcomputer Specialist
RoundPoint Financial Group February 2015 - Present
ADP April 2011 - October 2014
Shaw AREVA MOX Services, LLC October 2006 - November 2009
IAP Worldwide Services July 2005 - October 2006
Skills
ADP Payroll, Talent Management, Payroll, Personnel Management, Analysis, Troubleshooting, Technical Support, Microsoft Excel, Microsoft Word, Call Centers, Microsoft Office, Customer Service, Training, Leadership, Team Building, Process Improvement, Outlook, Access, Software Documentation, Customer Satisfaction, Coaching
Education
Brenau University 2008 — 2012
Master of Business Administration (MBA), Project Management
Troy University 2005 — 2007
Bachelor of Science (BS), Computer Science
Augusta Technical College 2002 — 2005
Associate of Science (AS), Microcomputer Specialist
ADP February 2015 - Present
Air Liquide January 2014 - February 2015
Virginia College 2009 - 2013
SRP Federal Credit Union 2007 - 2009
NCO Financial Systems April 2004 - June 2007
Skills
Higher Education, Public Speaking, Microsoft Excel, PowerPoint, Microsoft Office, Research, Student Financial Aid, Customer Service, Microsoft Word, Staff Development, Data Analysis, Nonprofits, Management, Access, Training, Leadership, Time Management, Leadership Development, Event Planning, Team Building, Employee Relations, Interviews
Education
Walden University 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration
Walden University 2014 — 2015
Master's Certification in Human Resource Management, Human Resource Management
Augusta State University 2011 — 2013
Bachelor's Degree, Sociology
Troy University 2009 — 2011
Associate's Degree, Social Sciences
ADP March 2014 - Present
Spherion March 2012 - March 2013
Owens Corning Fiberglas July 2010 - December 2011
Temp. RBW Logistics September 2008 - February 2009
EZ-Go January 2008 - June 2008
Richmond County Board of Education September 2006 - May 2008
EZ-Go January 2006 - September 2006
Temp, Prayon February 2005 - December 2005
Convent of St Helena September 2004 - April 2005
Georgia Ports Authority April 2000 - June 2004
Skills
Payroll, Human Resources, Access, Software Documentation, Microsoft Excel, Microsoft Office, Accounts Payable, Invoicing, Inventory Control, PeopleSoft, Employee Relations, Shipping, Recruiting, Process Improvement, Microsoft Word, Data Entry, Process Scheduler, Customer Service, Training, Interviews, Healthcare, Leadership, Team Building, Management, Outlook, Accounting, System Administration, Employee Benefits, PowerPoint, Analysis, Budgets, Leadership Development, Coaching, Six Sigma, Change Management, Policy, Performance Management, Team Leadership, Employee Training, Data Analysis, Project Planning, Talent Management, Onboarding, Operations Management, Organizational..., Talent Acquisition, Time Management, Hiring, New Hire Orientations, Strategic Planning
Education
Augusta State University 2006 — 2008
MAT, Middle School Education
University of Connecticut 1972 — 1976
BS, Civil Engineering
ADP August 2013 - Present
ADP March 2012 - August 2013
ADP September 2010 - March 2012
ADP June 2008 - September 2010
Electrolux Major Appliances 2007 - 2008
Skills
Customer Satisfaction, Customer Retention, Payroll, Process Improvement, Strategic Planning, Customer Service, PeopleSoft, Team Leadership, Time Management, Human Resources, Training, Project Management, Employee Relations, Talent Management, Salesforce.com, Employee Benefits, Sales Process, CRM, Call Centers, Access, Performance Management, Coaching, ADP Payroll, Leadership Development, Cold Calling, Workforce Management, Account Management, HRIS, Team Building, Recruiting, Vendor Management, Leadership, Benefits Administration, Employee Training, Management
Education
Augusta State University - College of Business Administration 2008 — 2011
Master of Business Administration (MBA), Management
Augusta State University 2003 — 2008
Bachelors of Business Administration, Management
ADP June 2014 - Present
ADP May 2012 - June 2014
The Home Depot October 2008 - May 2012
CompUSA December 2006 - February 2008
Barnes & Noble June 2005 - November 2007
Skills
ADP Payroll, Benefits Administration, Employee Benefits, Applicant Tracking..., HRIS, Customer Service, Onboarding, Kronos, FMLA, Payroll Services, Payroll Conversions, Human Resources, PeopleSoft, Manage Client..., Project Management
Education
Augusta State University
Business Administration and Management, General
Golden Harvest Food Bank September 2015 - Present
International Travel August 2014 - April 2015
Goodwill Industries of Middle Georgia and the CSRA January 2014 - August 2014
ADP May 2012 - January 2014
Starbucks Coffee Company June 2010 - February 2012
Starbucks Coffee Company June 2009 - June 2010
Global Emergency Resources August 2007 - August 2008
Alltel Wireless July 2006 - July 2007
Alltel Wireless May 2004 - June 2006
Alltel Wireless June 2003 - April 2004
Skills
Customer Experience, Customer Retention, Training, Leadership, Team Building, Management, Retail, Sales, Employee Training, Customer Service, Process Improvement, Time Management, Customer Satisfaction, Marketing, Sales Operations, Merchandising, Leadership Development, Project Management, Account Management, Product Development, Public Speaking, Human Resources, Coaching, Cross-functional Team..., Team Leadership
Education
Augusta State University - College of Business Administration 1996 — 2000
Bachelor of Business Administration (B.B.A.), Marketing
Evans High School 1992 — 1996
ADP January 2015 - Present
ADP April 2011 - December 2014
ADP February 2009 - April 2011
ADP November 2007 - February 2009
Augusta Richmond County September 2004 - October 2007
Skills
Healthcare Reform..., Human Resources, ADP Payroll, Benefits Administration, Employee Benefits, Payroll, Onboarding, FMLA, PeopleSoft, Employee Relations, Deferred Compensation, Workforce Planning, Recruiting, Performance Management, Employee Engagement, Applicant Tracking..., Hiring, Talent Management, HR Policies, New Hire Orientations, Talent Acquisition, Leadership, HRO, Safety Committee, First Responder, Job Descriptions, Policy, Process Improvement, Personnel Management, Succession Planning, Employee Training, Workers Compensation, HRIS, Events, College Recruiting, Interviews, Technical Recruiting, Labor Relations, Customer Service
Education
Augusta State University
ADP February 2013 - Present
John S James Co 2010 - 2011
Skills
Customer Service, Logistics, Account Management, Process Improvement, Negotiation, Team Leadership, Business Process..., Team Building, Critical Thinking, Financial Analysis, Microsoft Office, Teamwork, Research
Education
Georgia Regents University 2011 — 2013
Master of Business Administration (M.B.A.)
Georgia Southern University 2005 — 2010
Bachelor of Business Administration, Management
Augusta Technical College March 2014 - Present
Augusta Richmond County July 2011 - February 2014
ADP July 2008 - July 2011
Knology January 2007 - September 2007
Skills
Strategic Planning, Microsoft SQL Server, Crystal Reports, Customer Service, Technical Documentation, Desktop Publishing, Public Administration, Surveying, Software Implementation, Program Management, Software Documentation, Technical Support, Requirements Analysis, Business Analysis, Analysis, Access, Visio, Databases, Active Directory, Windows Server
Education
Augusta State University 2010 — 2012
Master of Public Administration (MPA)
Georgia Southern University 2001 — 2006
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
Georgia Regents University November 2014 - Present
AGY July 2013 - November 2014
Carver-Parker Photography January 2011 - October 2013
ADP December 2012 - July 2013
Georgia Health Sciences Health System July 2012 - December 2012
Georgia Health Sciences University October 2009 - January 2012
Medical College of Georgia October 2002 - October 2009
Skills
HIPAA, PeopleSoft, Human Resources, Onboarding, Benefits Administration, New Hire Orientations, Access, FMLA, Applicant Tracking..., Recruiting, HRIS, Employee Relations, HR Policies, Employee Benefits, Talent Acquisition, Software Documentation, Employment Law, ADP HRB, Microsoft Office, Peoplefluent, COBRA, Training, Payroll, Interviews, Personnel Management, Policy, Management, Leadership, ADP Payroll, Analysis, Data Entry
Education
Columbus State University 2015 — 2016
Bachelor of Science (B.S.), Sociology
Georgia Regents University
Bachelor of Business Administration (B.B.A.), Business Administration
ADP May 2014 - Present
ADP June 2012 - May 2014
ADP September 2007 - June 2012
Skills
Human Resources, HRIS, Benefits Administration, Employee Benefits, Performance Management, Employee Relations, ADP Payroll, PeopleSoft, Payroll, Public Speaking, SAP HR, Customer Satisfaction, Applicant Tracking..., Customer Service, Team Building
Education
Walden University 2014 — 2016
Master’s Degree, Human Resources Management/Personnel Administration, General, A
Augusta State University 2000 — 2004
Sociology and Criminal Justice
Cross Creek High School
ADP July 2015 - Present
ADP June 2012 - June 2015
Advanced Disposal September 2009 - May 2012
Advanced Disposal May 2006 - August 2009
Skills
Management, Human Resources, Customer Service, Leadership, Training, Microsoft Office, Performance Management, Sales, Project Management, Project Planning
Education
Augusta State University 2004 — 2007
Bachelor of Business Administration (BBA), Accounting, 3.5
Westside Highschool 1993 — 1997
Highschool Diploma, College Prep
Augusta National Golf Club January 2015 - Present
ADP June 2015 - August 2015
The Salvation Army Ray and Jaon Kroc Corps Community Center of Augusta July 2011 - May 2015
Army Family and MWR Programs Fort Gordon August 2010 - July 2012
Richmond County Augusta Aquatics Center May 2010 - June 2011
Skills
Teamwork, Microsoft Office, Humanitarian, Organization Skills, Leadership, First Aid, Public Speaking, Microsoft Excel, Customer Service, Time Management, Social Media, Team Leadership, Facebook
Education
Georgia Regents University 2013 — 2015
Bachelor of Science (B.S.), Applied Information Systems and Technologies
Georgia Military College-Augusta Campus 2010 — 2012
Associate of Science (AS), General Studies
Highline College 2014 - Present
State Farm 2013 - 2014
ADP 2012 - 2013
State Farm 2011 - 2012
The Augusta Chronicle 2009 - 2011
Skills
Training, Student Counseling, Media Relations, Journalism, Press Releases, AP Style, Newsletters, InDesign, Newspapers, Client Relations Skills, Facebook, Financial Services, Account Management, Strategic Communications, Property & Casualty..., Marketing, Social Networking, Event Planning, Customer Service, Microsoft Office, Public Speaking, Team Building
Education
Augusta State University 2012 — 2014
Master of Business Administration (M.B.A.), Business
Augusta State University 2007 — 2011
Bachelor of Arts (B.A.), Journalism
ADP August 2015 - Present
Victoria's Secret May 2010 - August 2015
Augusta Richmond County Emergency Management (Internship) September 2013 - April 2014
Food Lion June 2008 - January 2012
Skills
Leadership Experience, Recruitment Experience, Organizational Skills, Written and Verbal..., Emotional Intelligence, Interpersonal Skills, Multi-tasker, Critical Thinking, Problem Solving, Detail Oriented, Easily Adaptable, Team Mentoring, Team Leadership, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Georgia Regents University 2009 — 2014
Bachelor’s Degree, Business Administration in Marketing
Harlem High School 2005 — 2009
High School, Graduated Top 10%
Sea Island August 2014 - Present
Sea Island March 2013 - August 2014
Sea Island October 2012 - March 2013
ADP January 2012 - April 2012
Skills
Retail, Customer Service, Hospitality, Hospitality Industry, Resorts, Food & Beverage, Revenue Analysis, Pre-opening, Front Office, Banquets, Hospitality Management, Tourism, MICROS
Education
Augusta State University 2008 — 2012
Bachelor of Business Administration (BBA), Marketing
ADP April 2014 - Present
Pizza Hut May 2012 - May 2014
ADP July 2013 - April 2014
ADP June 2012 - July 2013
T-Mobile USA August 2008 - May 2012
Pizza Hut May 2001 - September 2008
Dr Greene's Medical Center August 1997 - January 1998
Skills
Wireless, Mobile Devices, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Internet Explorer, Front Office Support, Restaurant Management, Payroll, Management, Word Processing, Desktop Publishing, Windows, Call Centers, Customer Retention, Training, Customer Experience, Telephone Skills, Team Building, Team Leadership, Leadership Development, Recruiting, Coaching, Sales, Customer Service, Event Planning, Technical Support, Fundraising, Hiring, Nonprofits, Leadership, Data Entry, Teamwork, Outlook, Social Networking, Employee Relations, Time Management, Access, Performance Management
Education
A. R. Johnson Health Sciences and Engineering Magnet High School 1993 — 1997
High School Diploma, Health Professions and Related Clinical Sciences, Other
Augusta State University
some coursework completed, Pre-Medicine/Pre-Medical Studies
Axia College
some course work completed, Marketing
Charleston Enterprise Group June 2015 - Present
Blackbaud October 2011 - April 2015
ADP February 2010 - November 2011
University Health Care Foundation March 2006 - February 2010
Vacation Network, Inc. January 2000 - March 2006
Skills
Process Improvement, Project Management, Visio, Business Analysis, Access, SharePoint, Business Intelligence, SQL, Microsoft Excel, Analysis, Microsoft SQL Server, Customer Service, MS Project, Strategic Planning, Team Leadership, Software Documentation, Business Process..., Troubleshooting, Leadership, Data Analysis, Databases, Cross-functional Team..., Project Planning, SDLC, System Administration, Risk Management, CRM, Management, Strategy, Testing, Microsoft Project, Integration
Education
Augusta State University 2010 — 2016
MBA, Business Administration
Augusta State University 2007 — 2010
BBA, Managment Information Systems
Aetna Better Health, Illinois May 2015 - Present
Amerigroup May 2013 - December 2014
Magellan Health Services September 2010 - May 2013
UnitedHealth Group June 2009 - June 2010
Operational Excellence Consulting April 2009 - July 2009
Healthways October 2007 - April 2009
Nationwide February 2006 - October 2007
ADP February 2005 - January 2006
Wellmark September 1986 - February 2005
Wellmark Blue Cross and Blue Shield 1986 - 2004
Skills
Cross-functional Team..., Managed Care, Healthcare, Six Sigma, Medicare, Leadership, Business Process..., Healthcare Management, Quality Management, Medicaid, Program Management, Utilization Review, Health Insurance, NCQA, Disease Management, Healthcare Consulting, Utilization Management, Management, Informatics, HIPAA, Data Analysis, Health Policy, Strategic Planning, EHR, Process Improvement, Quality Improvement, Insurance, HEDIS, Employee Benefits, Case Managment, Software Documentation, Hospitals, Medicaid Managed Care, EQRO, Process Engineering, Pay for Performance, CAHPS, Project Management, Healthcare Industry, Policy, Patient Advocacy
Education
Iowa State University 1999 — 2001
MBA, Marketing and IT
Augustana University (SD) 1975 — 1979
BA, Nursing
ADP March 2008 - Present
Medac September 2006 - March 2008
Palmetto GBA September 2004 - September 2006
Skills
Human Resources, Salesforce.com, Customer Service, ADP Payroll, I-9 Compliance, Software Documentation, Microsoft Office, Administrative..., Administrative..., Management, Leadership, Process Improvement, Team Leadership, Personnel Management, Leadership Development, Microsoft Word, Talent Management, Team Building, Program Management
Education
Troy University 2012 — 2016
Psychology
Augusta Technical College 2002 — 2003
Medical Insurance Coding Specialist/Coder
ADP August 2010 - Present
Automatic Datat Processing August 2010 - October 2013
Comcast December 2006 - August 2010
RCBOE January 2010 - July 2010
Aridagawa-cho Board of Education August 2005 - August 2006
City of Goldsboro April 2005 - July 2005
Friendship Edison Collegiate Academy August 2001 - July 2004
Skills
Troubleshooting, Networking, Technical Support, Integration, Windows 7, Microsoft Exchange, Program Management, Windows XP, Training, Access, Leadership, Software Installation, Computer Hardware, Testing, SQL, Firewalls, TCP/IP, Switches, Windows, Routers
Education
Augusta Technical College 2009 — 2010
MCTS
Augusta Technical College 2009 — 2010
CCNA
Keller Graduate School of Management 2006 — 2008
M.S, Management Information Systems
Florida A&M University 1995 — 2001
B.S, Business Administration
ADP March 2015 - Present
ADP June 2013 - Present
In-Home Childcare Provider January 2009 - June 2013
Northern Tool + Equipment April 2006 - May 2008
Target June 2000 - April 2006
Skills
Training, Management, Leadership, Employee Relations, Customer Service, Coaching, Interviews
Education
Augustana College (SD) 1996 — 2000
Bachelor of Arts (B.A.), Business/Communications
ADP February 2015 - Present
ADP May 2014 - Present
Automatic Data Processing August 2010 - May 2014
ADP September 2009 - August 2010
ADP August 2007 - September 2009
Knology April 2004 - August 2007
Knology January 2003 - April 2004
Knology September 2002 - January 2003
Sitel November 1999 - August 2002
AT&T January 1997 - October 1999
Skills
Training, Process Improvement, Call Centers, Customer Service, Human Resources, Leadership, Payroll, Customer Satisfaction, Team Building, Management, ADP Payroll, Microsoft Office, Customer Retention, Performance Management, HRO, Business Analysis, Benefits Administration, Team Leadership, Recruiting, Program Management, Onboarding, Customer Experience, Employee Benefits, Employee Training, HRIS, PeopleSoft, Training Delivery, Project Management, Employee Relations, Kronos, Talent Management, Building Relationships, Talent Acquisition, Cross-functional Team..., Financial Reporting, Preaching, Bible Study, Discipleship, Youth Ministry, Ministering, Ministry Leadership
Education
Troy University 2003 — 2004
Masters of Business Administration (M.B.A.), Management Information Systems, General
Augusta State University 1993 — 1998
Bachelor of Business Administration (B.B.A.), Management
ADP May 2007 - Present
ADP May 2007 - April 2015
United States Army, Retired March 1983 - April 2005
Skills
ADP Payroll, HRIS, Employee Benefits, Training, Payroll, Call Centers, Benefits Administration, Workforce Management, Employee Training, Onboarding, Applicant Tracking..., Personnel Management, PeopleSoft, Time & Attendance, Kronos, HRO, Workforce Planning, Salesforce.com, COBRA, Team Building, Team Leadership, Team Mentoring, Peer Mentoring, Leadership, Customer Service, Microsoft Office
Education
Saint Leo University 2002 — 2005
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance, 3.7
Augusta Technical College 2005 — 2007
Associate of Science (A.S.), Network and System Administration/Administrator
Care.com - Global Workplace Solutions July 2014 - Present
Livefyre September 2013 - May 2014
Simply Hired September 2012 - September 2013
Monster Worldwide August 2008 - September 2011
ADP May 2005 - July 2007
MedQuist June 2004 - July 2005
Dictaphone January 2003 - May 2004
Arch Wireless 1999 - 2003
WINSTAR WIRELESS January 1998 - January 1999
ENTERPRISE RENT A CAR January 1997 - January 1998
Skills
Sales, Business Development, Selling, Management, Recruiting, Sales Operations, Strategy, Employee Wellness..., Leadership, Lead Generation, Sales Management, Cold Calling, CRM, Cloud Computing, Social Media, Professional Services, Work Life Balance, Outside Sales, Marketing, SaaS, Account Management, Wellness, Applicant Tracking..., Negotiation, Customer Service, Budgets, Training, Salesforce.com, Human Resources, Enterprise Software, Performance Management, New Business Development, Healthcare, Proposal Writing, Needs Analysis, Medical Devices, Social Media Marketing, Sales Process, Entrepreneurship, Competitive Analysis, Market Research, B2B, Customer Satisfaction, Digital Marketing, Direct Sales, Sales Presentations
Education
Augsburg College 1993 — 1996
Bachelor of Science, Social Work
Bemidji State University 1990 — 1992
Liberals
Shaw Industries November 2013 - Present
Shaw Industries October 2012 - November 2013
Shaw Industries September 2009 - January 2013
Shaw Industries March 2008 - September 2009
Shaw Industries January 2008 - March 2008
ADP May 2006 - August 2006
Skills
Kaizen Leadership..., Lean Manufacturing, Six Sigma, Continuous Process..., statistical process..., Kaizen Leadership, Project Management, 5S, BEC workshop, RCA, Minitab, Process Improvement, Kaizen, Continuous Improvement, Business Process..., Operations Management, Time Study, Leadership, TPM, SMED, SPC
Education
Georgia Institute of Technology 2005 — 2007
Bachelor of Science (BS), Industrial Engineering
Augusta State University 2002 — 2004
Georgia Regents University April 2014 - Present
Nelson Parris, Independent May 2008 - Present
ADP November 2012 - March 2014
Augusta State University January 2008 - May 2008
Rhino Video Games February 2005 - August 2005
Skills
Accounting, Payroll, Tax Preparation, Accounts Payable, Financial Accounting, Auditing, Invoicing, Account Reconciliation, QuickBooks, Microsoft Excel, Accounts Receivable, Financial Reporting, Tax, Microsoft Word, General Ledger, Budgeting, Christian Apologetics, Ecclesiology, Philosophy, Student Ministry, PeopleSoft Financial, Oracle E-Business Suite
Education
Augusta State University - College of Business Administration 2003 — 2012
MBA, BBA - Accounting, Accounting, Business
Payroll Strategies, LLC August 2015 - Present
ADP March 2015 - August 2015
Best Buy July 2014 - August 2015
Burger King Corporation February 2008 - June 2014
ADP May 2013 - August 2013
ADP May 2013 - June 2013
Skills
PowerPoint, Time Management, Microsoft Office, Customer Service, Accounting, Client Satisfaction, Teamwork, Microsoft Word, Bank Reconciliation, Critical Thinking, Microsoft Excel, business oriented, Financial Accounting, Data Analysis, CRM, Siebel, Customer Oriented, Regression Analysis, Management of small..., Statistical Data..., Organization
Education
Georgia Regents University 2009 — 2014
Bachelor's degree, Accounting
Georgia Regents University - Augusta, GA 2009 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
HealthPort Technologies July 2015 - Present
ADP May 2012 - July 2015
Standard Register November 2007 - May 2012
Wells Fargo Financial June 2006 - November 2007
Skills
Process Improvement, Lean Manufacturing, Cost Reduction, Manufacturing, Problem Solving, Negotiation, New Business Development, Salesforce.com, Account Management, Business Planning, Human Resources, Profit Maximization, Benefits Administration, ADP Payroll, Cold Calling, Solution Selling, Inventory Management, Sales Operations, Team Building, Digital Printing, Sales, Sales Process, B2B, PEO, Direct Sales, Sales Presentations, Selling, Leadership, Lead Generation, Outsourcing, CRM, Customer Satisfaction, Training, Recruiting, Personnel Management
Education
Augsburg College 2002 — 2006
Business
ADP March 2015 - Present
E-Z-GO March 2014 - March 2015
E-Z-GO Textron January 2012 - March 2014
E-Z-GO Textron December 2009 - December 2011
E-Z-GO (A Textron Company) October 2008 - December 2009
M.I.T. Center Srl. (Milan, Italy) September 2000 - November 2003
Skills
Training, Six Sigma, Access, Process Improvement, Management, Project Planning, Sales, Logistics, Continuous Improvement, International Business, Diversity & Inclusion, Time Management, SAP, Human Resources, Software Documentation, ERP, Strategic Planning, Analysis, Customer Service, Leadership
Education
Augusta State University 2004 — 2008
BA, Spanish
Augusta State University - College of Business Administration 2004 — 2008
BBA, Marketing
ADP January 2013 - Present
ADP July 2001 - December 2012
Atraxis May 2000 - August 2000
ADAC Automotive June 1994 - August 1995
Skills
Process Improvement, Savvion, Business Analysis, Project Management, Access, ADP Payroll, User Acceptance Testing, Analysis, Software Documentation, Testing, Management, Business Process..., Operations Management, SAP, PeopleSoft, Databases, Integration
Education
University of the Pacific 1998 — 2001
Bachelor of Science (BS), Computer Information Systems, 3.61
Augusta State University 1997 — 1998
ADP October 2014 - Present
ADP December 2013 - October 2014
ADP July 2012 - December 2013
AT&T Mobility July 2007 - June 2012
Elmhurst College Leader June 2007 - December 2007
Augustana College Information and Technology Center September 2003 - March 2004
Skills
Wireless, Telecommunications, Quotas, UMTS, Mobile Devices, Adobe In-Design, Adobe Creative Suite, Final Cut Pro, Adobe Design Programs, Microsoft Office, Apple, Mac OS, Leadership, Event Planning, Customer Service, Advertising, Team Building, Training, Time Management
Education
Elmhurst College 2006 — 2008
Bachelor of Arts (B.A.), Interdisciplinary Communications, 3.89
College of DuPage 2004 — 2006
Graphic Design/Graphic Arts/Illustration, 3.6
Augustana College 2001 — 2004
ADP January 2015 - Present
Augusta State University January 2012 - Present
Big Lots Stores July 2014 - December 2014
American Support June 2013 - July 2013
ADP Totalsource Group Inc June 2013 - July 2013
Costco Wholesale October 2011 - November 2011
Best Buy October 2006 - October 2011
Wilson Family Y April 2009 - March 2010
Old Navy November 2005 - January 2006
Taco Bell April 2004 - February 2005
Skills
Negotiation, Business, Marketing Strategy, Marketing, Customer Service, Mediation, Business Development, Microsoft Office, Social Media, Public Speaking, Time Management, Microsoft Excel, Leadership, Merchandising, Retail, Sales, Customer Satisfaction, Customer Experience, Training, Management
Education
Augusta State University 2006 — 2015
Management information systems, Computer Science
ADP Service Support SpecialistADPMarch 2004 - Present
Zurich Life 1998 - 2003
Skills
ADP Payroll, Microsoft Word, Call Centers, Insurance, Payroll, Process Improvement, PowerPoint, Call Center, Microsoft Excel, Human Resources, Employee Benefits, Microsoft Office, Customer Service, Coaching, Customer Satisfaction, Training, Life Insurance, Benefits Administration
Education
Augustana College 1989 — 1993
Bachelor of Arts (BA), Psychology, English, & minored in Speech Communications
ADP February 2012 - Present
Automatic Data Processing February 2011 - Present
A Balloontastic Event 2009 - Present
ADP July 2009 - February 2011
ADP July 2007 - July 2008
Skills
HRIS, Technical Support, ADP Payroll, Management, Customer Support, Salesforce.com, Payroll Taxes, Customer Service, Employee Benefits, SaaS, Change Management, Payroll, Cold Calling, Sales, B2B, New Business Development, Benefits Administration, Coaching, Human Resources, Team Building, Performance Management, Recruiting, Training, Microsoft Office, Account Management
Education
Augusta Technical College
SEREED CONSULTING, LLC. November 2011 - Present
University of Phoenix 2010 - Present
ADP September 2014 - May 2015
ADP May 2013 - September 2014
ADP February 2011 - May 2013
ADP April 2009 - February 2011
Automatic Data Processing 2007 - 2009
Office of the City Administrator- Augusta-Richmond County, Georgia August 2008 - December 2008
Resource Corporation of America July 2007 - August 2007
Skills
HRIS, Payroll, Human Resources, ADP Payroll, Research, Microsoft Excel, HR Policies, Microsoft Office, Outlook, Teaching, PowerPoint, Higher Education, Policy, Analysis, Employee Benefits, Benefits Administration, Performance Management, HR Consulting, Employee Relations, Budgets, Resume Writing, CRM, Government, Healthcare, FMLA, Job Descriptions, Program Management, Public Speaking, SPSS, Sourcing, Time Management, Career Counseling, Organizational..., Management, Employee Engagement, Customer Service, Training, Team Building, Process Improvement, Leadership
Education
Augusta State University 2007 — 2009
MPA, Public Administration
Regent University 2005 — 2007
MA, Goverment: Health Care Policy and Administration
University of West Georgia 2001 — 2005
B.A, Major: Chemistry; Minor: Economics
Rose Paving Company January 2015 - Present
Rose Paving Company March 2013 - Present
ADP June 2012 - March 2013
Pearre & Associates March 2011 - September 2012
Dearborn National October 2009 - February 2011
Atlantic Trading May 2009 - September 2009
Skills
Strategy Development, Retirement Income..., Retirement, Strategy, Disability Insurance, Employee Benefits, Insurance, Sales, Marketing, Small Business, Cold Calling
Education
Augustana College 2005 — 2009
BS, Public Administration
York High School 2001 — 2005
ADP September 2014 - Present
ADP August 2013 - September 2014
ADP January 2012 - June 2013
American Carpet One October 2010 - December 2011
MRC Construction January 2010 - October 2010
Skills
Word, Customer Service, Excel, Telephone Skills, Problem Solving, Organizational..., Time Management, Goal Oriented, high work ethic, Microsoft Word, Microsoft Excel, Accounting, Accounts Receivable, Call Centers, Process Scheduler, ADP Payroll, Marketing, Banking
Education
Augusta State University - College of Business Administration 2010 — 2012
Bachelor of Business Administration (B.B.A.), Accounting, Post-Bach
Edgewood College 2005 — 2009
Bachelor of Science, Business with a concentration in Marketing
LinkedIn April 2014 - Present
ADP April 2013 - April 2014
CareerBuilder.com August 2012 - April 2013
CareerBuilder.com March 2011 - August 2012
CareerBuilder.com September 2008 - March 2011
Skills
Salesforce.com, Cold Calling, Account Management, Sales Process, Sales, Lead Generation, Online Advertising, B2B, Direct Sales, Sales Presentations, Customer Retention, Sales Operations, Solution Selling, Selling
Education
Augustana College 2004 — 2008
Bachelor of Arts, Business Administration
CDK Global September 2014 - Present
ADP January 2008 - August 2014
Walmart January 2006 - January 2008
Sitel October 2000 - August 2005
Skills
Software Implementation, Technical Support, Call Center, Help Desk Support, Customer Retention, Customer Service, Account Management, Troubleshooting, ITIL, Customer Satisfaction, Sales, Networking, Training, Windows 7, Software Installation, Team Leadership, Management, Computer Hardware, Quality Assurance
Education
Augusta Technical College 2000 — 2004
Colorado Technical University-Online
Associate's degree, Computer Systems Networking and Telecommunications
ADP January 2015 - Present
Disability Benefits, LLC February 2010 - January 2015
Liberty Mutual Insurance July 2006 - January 2010
Liberty Mutual Insurance 2006 - 2010
Skills
Microsoft Word, Strategic Planning, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Budgets, Account Management, Outlook, Healthcare, Hospitals, Cloud Computing, Social Media Marketing, Team Building
Education
Augusta State University - College of Business Administration 2000 — 2005
Finance
ADP August 2007 - Present
Palmetto GBA November 1997 - August 2007
Skills
Coaching, Performance Management, Employee Relations, Instructional Design, Talent Management, Training, Employee Training, E-Learning, Employee Engagement, Organizational..., Instructor-led Training, Onboarding, Team Leadership, HRIS, Leadership Development, Team Building, Benefits Administration, Career Development, Leadership, Recruiting, Talent Acquisition, Workshop Facilitation, Employee Benefits, Training Delivery, Learning Management, Human Resources, Call Centers, Change Management, Applicant Tracking...
Education
Augusta State University
Bachelor of Business Administration (B.B.A.), Marketing
ADP March 2015 - Present
ADP September 2012 - Present
ADP April 2012 - September 2012
ADP June 2010 - April 2012
Boral October 2008 - June 2010
MYER November 2001 - January 2008
Skills
ADP Payroll, Payroll, Accounts Payable, Accounts Receivable, Account Reconciliation, Payroll Taxes, Accounting, General Ledger, Invoicing, QuickBooks, Microsoft Excel, Process Improvement, Access, Data Entry, Journal Entries, PeopleSoft
Education
Augusta Technical College 2010 — 2012
Associate's degree, Accounting
Penn Foster 2011 — 2011
Microsoft Office Certificate
The Limited September 2011 - Present
Express March 2010 - February 2011
ADP November 2008 - February 2010
Skills
Microsoft Office, Microsoft Works, Windows, 75 WPM
Education
Augusta State University 2002 — 2011
none, Psychology
Academy of Richmond County 1998 — 2002
Diploma
ADP 2013 - Present
As Seen on TV, etc. June 2012 - January 2015
Salazar Certified Public Accountant January 2013 - May 2013
Z Perfumes, Inc. June 2009 - December 2011
Ari Enterprises, Inc. July 2010 - February 2011
Skills
Microsoft Office, Taxations, QuickBooks, Customer Service, Communication Skills, Research, Public Speaking, Fitness Training, Income Tax, Financial Analysis, PowerPoint, Accounting, Accounts Payable, Microsoft Excel, Time Management, Accounts Receivable, Leadership, Payroll, Access, Analysis, Microsoft Word, Management
Education
Augusta State University - College of Business Administration 2008 — 2013
Bachelor of Business Administration (BBA), Accounting
ADP July 2015 - Present
Urban Outfitters Inc. UK and Europe May 2013 - Present
Urban Outfitters Inc. UK and Europe January 2002 - May 2013
Urban Outfitters Inc. UK and Europe September 2009 - February 2010
Food Lion, LLC February 2007 - September 2009
Martin’s Food Market April 2006 - September 2006
The Victor Market Basket February 2002 - January 2006
Skills
Apparel, Styling, Merchandising, Retail, Fraud Detection, Online Fraud, Credit Card Fraud, Customer Service, Customer Support, Credit Cards, Invoicing, Loss Prevention, Cashiering, Retail Sales, Management, Training
Education
Augusta State University
Special Education; Progress
University of South Carolina
Special Education; Transferred
ADP January 2014 - Present
ADP January 2014 - March 2015
Richmond County Board of Education September 2011 - January 2014
Richmond County Board of Education October 2010 - July 2011
Sitel August 2008 - October 2010
Education
Southern Wesleyan University 2015 — 2016
Master of Science (MS), Management and Leadership
Brenau University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Augusta Technical College 2008 — 2010
Associate of Science (A.S.), Accounting
ADP September 2013 - Present
Salazar Certified Public Accountant January 2010 - August 2013
Skills
Payroll, ADP Payroll, General Ledger, Account Reconciliation, Payroll Taxes, Accounting, Bookkeeping, Accounts Payable, Financial Reporting, Time Management, Training, Process Improvement, Accounts Receivable, Financial Accounting, Tax, Employee Benefits, Journal Entries, Internal Controls, Bank Reconciliation, GAAP, Accruals, Financial Statements, Auditing, QuickBooks
Education
Augusta State University 2006 — 2010
Bachelor of Business Administration, Accounting