AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Amica Mutual Insurance May 2013 - Present
Sprint October 1997 - August 2012
AT&T July 2004 - August 2007
Skills
World Class Customer..., Microsoft Office, Customer Retention, Technical Support, Call Centers, Customer Satisfaction, Customer Experience, Telecommunications, Customer Support, Troubleshooting, Networking, Time Management, Team Leadership, Leadership, Telephone Skills, Customer Service, Training, Outlook, Wireless
Education
DeVry University-Texas 2013 — 2015
AT&T September 1986 - Present
The Inland Real Estate Group of Companies, Inc. July 1984 - August 1986
Skills
VoIP, Call Centers, IP, Managed Services, Networking, Telecommunications, Broadband, Cellular Communications, Cross-functional Team..., Ethernet, LTE, Program Management, Project Management, Vendor Management, Wireless
Education
DeVry University
Business Management, Business Administration, Management and Operations
University of Phoenix October 2013 - Present
AT&T October 2004 - August 2008
Skills
Medical Terminology, Healthcare, HIPAA, Microsoft Word, PowerPoint, Medical Coding, Microsoft Office, Medical Records, Microsoft Excel, Hospitals, Healthcare Information..., EMR, Data Entry, Medical Billing, Healthcare Management, Cpr Certified, Customer Service, CPT, EHR, ICD-9, Access, Outlook, Windows
Education
DeVry University 2013 — 2013
Health Information Technology
Sault College of Applied Arts and Technology 1997 — 1999
Pulp and Paper Making Operations, Wood Science and Wood Products/Pulp and Paper Technology
The Junior Statesmen Foundation April 2015 - Present
Lagares Consulting June 2014 - Present
DeVry Education Group February 2011 - May 2014
Heald College November 2009 - July 2010
AT&T August 2008 - August 2009
Bank of America August 2003 - August 2008
Skills
Leadership, Training, Public Speaking, Community Outreach, Nonprofits, Staff Development, Fundraising, Higher Education, Social Networking, Resume Writing, Management, Career Counseling, Mortgage Lending, Marketing, Interviews, Student Financial Aid, Leadership Development, Strategy, Public Relations, Event Planning, Student Affairs, Adult Education, Admissions, Coaching, Social Media, Customer Service, Strategic Planning, Recruiting, Sales, Team Building, Microsoft Office, Project Management, Program Management, Social Media Marketing, Advertising, Intercultural..., Conflict Resolution, Diversity & Inclusion, Workforce Development
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Master of Business Administration (M.B.A.)
DeVry University 2011 — 2014
Bachelor of Science (B.S.), Business, Concentration in Human Resource Management
Sonoma State University 1997 — 2000
Mass Communication/Media Studies
Ericsson November 2014 - Present
Ericsson May 2014 - November 2014
Tangent International July 2012 - January 2013
AT&T January 2010 - December 2011
AT&T November 2007 - December 2009
Southwestern Bell Telephone Company June 2000 - November 2007
Skills
WFA, GRETA, NMA, TIRKS, TL1 Sendall, BMP, CTP, Frame Relay, T1, Wireless, Telecommunications, DSL, DS3, SS7, MPLS, Troubleshooting, Computer Network...
Education
DeVry University 1998 — 2000
Associate's degree, Electrical, Electronics and Communications Engineering
AT&T January 2008 - August 2012
AT&T January 2003 - December 2008
AT&T January 2001 - December 2003
AT&T January 2000 - December 2001
Ameritech/AT&T May 1998 - December 1999
Skills
Telecommunications, Management, Testing, Process Improvement, Wireless, IP, Vendor Management, Project Management, Business Process, Training, Leadership, Service Delivery
Education
DeVry University-Illinois 1990 — 1993
Associates, Electronics, 3.5 out of a 4.0 scale
Reed Elsevier December 2014 - Present
Reed Elsevier March 2011 - January 2015
Formica Corporation February 2011 - March 2011
Nestle (Volt) September 2007 - October 2009
Spherion June 2006 - August 2009
AT&T June 2006 - January 2007
Skills
Active Directory, Servers, XP, VPN, Troubleshooting, Network Administration, Technical Support, Computer Hardware, Operating Systems, Software Installation, Help Desk Support, Networking, Network Design, Windows, Customer Service, IT Operations, Windows 7, SharePoint, Software Documentation, Hardware, Laptops, Disaster Recovery, Data Center, Microsoft Technologies, Windows Server, IT Service Management, IIS, Incident Management, ITIL, System Administration, Information Technology, Windows XP
Education
DeVry University 2007 — 2013
Bachelors Degree, Networking and Communications Management
ITIL 2012 — 2012
ITIL v3 foundations certification
DeVry University 2007 — 2011
Associates Degree, Network Systems Administration
Comptia 2007 — 2007
A+ certification
AT&T July 2000 - Present
DeVry University October 1997 - June 2000
Sears, Roebuck and Co. November 1996 - June 2000
Skills
Telecommunications, VoIP, Call Centers, Wireless, Troubleshooting, T1, IP, Telephony, DSL, Computer Network..., Switches, Ethernet
Education
DeVry University-Illinois 2000 — 2010
Bachelor of Applied Science (B.A.Sc.), Technical Management
DeVry University-Illinois 1996 — 2000
Associate's degree, Electrical and Electronics Engineering
AT&T 2013 - Present
AT&T 2009 - 2013
AT&T 2005 - 2009
AT&T 2001 - 2005
AT&T 1989 - 2001
Skills
Risk Management, Telecommunications, Project Management, Leadership, Management, Testing, VoIP, Teaching, Sports Coaching, SDLC, Internal Communications, Business Analysis, Program Management, Requirements Analysis
Education
DeVry University-Georgia
Bachelors of Technical Management, Focus in programming
University of Central Florida
Bachlors in Physical Education, and Coaching Endorsement
AT&T April 2015 - Present
AT&T May 2011 - April 2015
Convergys April 2009 - May 2011
US Army August 2008 - April 2009
US Army July 2005 - August 2008
Skills
Troubleshooting, Fault Isolation, Windows, Basics of Unix, Ibm Compatible Pc, Microsoft Office, LAN-WAN, VoIP, IPTV, Wireless Networking, Copper Cabling, Coax, Fiber Optics, Soldering, Java, C++, Assembly Language, Telecommunications, Switches, Networking, Operating Systems, Mobile Devices, WiFi, Cabling, DSL, Telephony, Routers, Cat5, Software Installation, Computer Hardware, Windows Vista, Ethernet, Laptops, Help Desk Support, Windows 7, Electronics, Computer Network..., Unix
Education
DeVry University-Illinois 2009 — 2014
Bachelor of Applied Science (BASc), Computer Engineering Technology/Technician, 2.4
US Army Signal School 2005 — 2006
NA, Telecommunications Technology/Technician, Pass
Brite Energy November 2014 - Present
AT&T October 2013 - November 2014
Cobham April 2010 - June 2013
Q Microwave July 2007 - April 2010
Gamma Scientific July 2006 - July 2007
Fantasy Springs Resort Casino May 2003 - July 2006
Boeing Satellite Systems July 2001 - July 2002
Skills
Microwave, RF, Antennas, Spectrum Analyzer, Test Equipment, Satellite Communications, Network Analyzer, Radar, Satellite, Electronics, Agilent ADS, Oscilloscope, Analog, Testing
Education
DeVry University 1999 — 2001
Associate Of Applied Science, Electronics and Computer Technology
Condor Communications 2010 - Present
Samsung Electronics America October 2007 - October 2010
Samsung Electronics America 2004 - October 2007
Lucent 1998 - 2002
AT&T 1987 - 1998
Skills
Budgets, Sales Operations, Field Service, Electronics, Networking, Consumer Electronics, Engineering, Sales Management, Process Improvement, Customer Service, Product Management, Software Installation, Hardware, Product Development, Cross-functional Team..., Negotiation, Sales, Troubleshooting, Databases, Strategic Planning
Education
Keller Graduate School of Management of DeVry University 1992 — 1997
Master of Business Administration (MBA)
DeVry University-Illinois 1983 — 1987
BSEET, Electronics Engineering Technology
Social Security Administration September 2015 - Present
AT&T October 2000 - March 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Customer Service, English, Outlook, Windows, Photoshop, Leadership, Sales, Public Speaking, Training, Access, Call Centers, Team Building, Troubleshooting, Team Leadership, Telecommunications, Customer Satisfaction, Management, Project Management
Education
DeVry University 2011 — 2014
Bachelor's Degree, Technical Business Management
Triton College 1999 — 2006
Computer Science
Northeastern Illinois University 1996 — 1999
Undeclared
Keller Graduate School of Management of DeVry University
Master's degree, Computer and Information Systems Security/Information Assurance
AT&T July 2012 - Present
Royell Communications February 2010 - June 2012
Specialized Consultants/Cornbelt Wireless February 2008 - October 2009
Xanadoo Telecommunications June 2007 - February 2008
Skills
Operating Systems, Troubleshooting, WiMAX, Telecommunications, VPN, Technical Support, Wireless Networking, Networking, Software Installation, Customer Service, IP, Marketing, Project Management, Routers, WiFi
Education
DeVry University 2015 — 2019
Network administration
Luthiers International 2002 — 2002
Certification, Guitar Repair and building
Waverly High 1997 — 2001
High School Diploma
Tyler Technologies January 2015 - Present
AT&T February 2012 - January 2015
Precision Systems, Inc. April 2007 - June 2010
Skills
Objective-C, Object Oriented Design, Cocoa, Software Engineering, Software Development, Mobile Applications, Application Architecture, Swift Programming..., Software Design, Software Quality..., Programming, C++ Language, Visual C#, Eclipse
Education
DeVry University 2007 — 2009
Bachelor of Science (BS), Computer Engineering Technology/Technician
DeVry University 2003 — 2007
Associate of Science (A.S.), Electrical Engineering Technologies/Technicians
Daily Caregiver Solutions, LLC February 2009 - Present
AT&T May 2006 - November 2008
BellSouth September 2002 - April 2006
BellSouth September 2000 - August 2002
Skills
Customer Service, Certified Caregiver, Problem Solving, Project Management, Accountability, Microsoft Office, Analytics, Management, Operations Management, Quality Assurance, Microsoft Excel, Entrepreneurship, Strategic Planning, Internet, ISO, Innovation, iPhone, Kaizen, Key Performance..., Knowledge Management, Leadership, Negotiation, New Business Development, Social Networking, Network Security, Office Management, Organization, Quality Management, Recording, Records Management, Sustainability, Team Building, Teamwork, Telecommunications, Technical Writing, Visio, Revenue Recognition, Document Review, Document Drafting, Cross-functional Team..., Measurements, Performance Management, Supervisory Experience, Helping Clients Succeed, Success Driven, Successful track record, Positive Work..., Integrity, Computer Proficiency, Business Understanding
Education
DeVry University-Georgia
Technical Management, Computer and Information Sciences and Support Services
Villanova University 2005 — 2005
Project Management Certificate of Achievement
AT&T January 2014 - Present
ABB Totalflow July 2010 - December 2013
FTS USA March 2008 - July 2010
Skills
Electronics, Software Installation, PCB design, Manufacturing, Testing, Automation, Instrumentation, Troubleshooting, Electrical Engineering, PLC, Electricians, SCADA, Power Systems, MS Project, Customer Service, Microsoft Office
Education
Rogers State University 2011 — 2014
Associate of Science (A.S.), Computer Science
DeVry University 2010 — 2011
Associate of Science (A.S.), Industrial Electronics Technology/Technician
AT&T April 2007 - November 2011
Sagem Avionics August 2005 - February 2007
DynCorpPatuxtent River Naval Air Station October 2004 - April 2005
Bell Helicopter January 2002 - September 2003
Education
University of devry 2000 — 2001
Associate of Science (A.S.), computer electronics, 2.9
DeVry University
Associate of Applied Science, Electronics and Computer Technology
AT&T March 2000 - December 2014
Thermal Gard Window & Door 1998 - 2000
Skills
Troubleshooting, Customer Satisfaction, Sales, Customer Service, Sales Operations, Account Management, Customer Retention, New Business Development, Team Building, Negotiation, Sales Management, Leadership, Direct Sales, B2B, Mobile Devices
Education
DeVry University
Associate of Science (A.S.), Electronics and Computers, 3.85 GPA
Northeastern Illinois University
Liberal Arts and Sciences/Liberal Studies
The Boeing Company October 1980 - Present
AT&T January 1992 - August 1996
Skills
Avionics, Linux, System Design, Software Development, Testing, Systems Engineering, C++, Aerospace, Telelogic DOORS
Education
Hope International University 2010 — 2013
Master of Business Administration (MBA)
DeVry University 1976 — 1980
BSEET, Electrical Engineering
AT&T March 1999 - Present
Lam Research June 1995 - October 1998
Skills
Troubleshooting, Project Management, Web Design, Construction, Audio Engineering
Education
DeVry University-Missouri 1991 — 1994
Associate of Science (AS), Electronics, 3.89
AT&T June 2007 - Present
Dobson Communications June 2007 - January 2008
Medco August 2001 - June 2007
Skills
Forecasting, Process Scheduler, Call Center, Telecommunications, Customer Satisfaction, Business Process, Process Improvement, Project Management, Business Analysis, Call Centers, Vendor Management, Microsoft Excel, Cross Functional Team..., Contact Centers, Outsourcing, Team Management, Leadership, Virtual Teams, Workforce Management, Operations Management, Strategic Planning, Management, Capacity Planning, Budgets, Cross-functional Team..., Customer Experience, Mobile Devices, Team Leadership, Wireless, IVR
Education
DeVry University-Texas 1997 — 1998
Computer Science
AT&T April 2010 - Present
DeVry University January 2005 - May 2007
Illinois Action for Children September 2000 - November 2004
Skills
Troubleshooting, Management, Team Building, Testing, Process Improvement, Networking, Windows, Customer Service, Call Centers, Data Entry, Document Imaging, Non-profit..., Microsoft Office, Customer Retention
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (M.B.A.), Public Administration
DeVry University 2004 — 2011
Bachelor of Science, Technical Management
AT&T November 2013 - Present
Best Buy May 2004 - May 2013
Skills
Microsoft Office, Matlab, Visual Studio, Visual C++, Multi Sim, C++, altera Max +PlusII, Wireless Networking, Multimeter, oscilloscope, Microprocessors, AC/DC, IC chips, Troubleshooting, Control System Design, bode plot, Integrated circuits, Analog/Digital signal..., Computer Hardware, Digital Electronics, Hardware, Multisim, Oscilloscope, Customer Service, Microsoft Word, Customer Satisfaction, Sales, NI Multisim, Social Networking
Education
DeVry 2004 — 2009
Bachelor of Science, Electronics Engineering Technology
DeVry University 2004 — 2009
BS, Electronics Engineering Technology
AT&T February 2012 - Present
AT&T January 2008 - January 2012
IBM November 2000 - December 2008
AT&T 1998 - 2000
Amcel July 1981 - May 1996
Skills
Unix Shell Scripting, Informix 4GL, Aternity, Microsoft Technologies, Oracle SQL, Microsoft Exchange, IBM Tivoli, BMC Remedy, Remote Desktop, Remote Access, VPN, Routers, WiFi, SQL, WAN, Switches, Operating Systems, Troubleshooting, Unix, Firewalls, Network Administration, Technical Support
Education
DeVry University 1996 — 1998
Digital Electronics Technician, 3.5
PC Age-Edison 1998 — 1998
AT&T March 1998 - Present
Skills
Telecommunications, Telephony, VoIP, T1, Frame Relay, Cabling, POTS, DSL, Ethernet, Computer Network..., WAN, IP, Fiber Optics, Wireless, LAN-WAN, Broadband, C#, Objective-C, ColdFusion, VB.NET, ASP.NET, COBOL, Data Center, Integration, Leadership, Management, Troubleshooting, Optical Fiber, MPLS, Cisco Technologies, Program Management, Sales
Education
DeVry University 2001 — 2006
BS, Computer and Information Sciences and Support Services
ITT Technical Institute-Richardson 1996 — 1998
Associate of Science (A.S.), Electrical and Electronics Engineering
Cisco Systems October 2007 - Present
AT&T August 2000 - October 2007
United States Marine Corps July 1991 - July 1999
Skills
Contact Center Design, Cisco ICM, CVP, Unified Communications, Contact Center..., Cisco Call Manager, Unified Computing..., VMware Fusion, VMware ESXi, Routing, Cisco Technologies, Network Architecture, VMware ESX
Education
DeVry University-Colorado 1997 — 1999
AAS, Network Administration
Sunset Learning
Charles Schwab September 2015 - Present
Charles Schwab April 2000 - Present
Salt River Project 1999 - 2000
American Express 1998 - 1999
AT&T 1996 - 1998
AT&T 1990 - 1996
AT&T 1988 - 1990
Skills
Business Analysis, Business Requirements, Requirements Gathering, Financial Services, User Acceptance Testing, Requirements Analysis, Risk Management, Strategic Financial..., Business Process..., SDLC, Data Center, Enterprise Architecture, Project Portfolio..., Visio, IT Strategy, IT Management, Process Improvement
Education
University of Phoenix 1997 — 1999
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
DeVry University Phoenix 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems
AT&T February 1998 - Present
KSBR Radio September 1987 - Present
Xerox March 1988 - February 1998
Education
Saddleback College 1986 — 1988
AA, Communications
DeVry University-California 1984 — 1986
None, EEE
AT&T September 2010 - Present
Advocate Health Care September 2008 - September 2010
Answer Center America September 2001 - August 2009
Skills
Telecommunications, Call Centers, Process Improvement, Customer Service, Contract Negotiation, Management, Microsoft Office, Leadership, Troubleshooting, Strategic Planning, Customer Satisfaction
Education
Moraine Valley Community College 2011 — 2012
Certification, Health Information Technology: Implementation Support Specialist
DeVry University-Illinois 2009 — 2011
Bachelor of Business Administration (BBA), Health Services Management
TEKsystems May 2015 - Present
TEN: The Enthusiast Network August 2011 - December 2014
TEN: The Enthusiast Network May 2009 - July 2011
TEN: The Enthusiast Network September 2007 - April 2009
Stock Development April 2007 - September 2007
Family Rentals LLC December 2003 - December 2006
AT&T February 1999 - November 2003
Skills
Business Intelligence, Business Objects, Data Warehousing, Crystal Reports, Data Modeling, Project Management, ETL, Microsoft SQL Server, Database Design, Data Integration, Data Analysis, Databases, SDLC, Business Analysis, SharePoint, SSIS, Forecasting, SQL, T-SQL, SSRS, Requirements Analysis, PowerPivot, SQL Server Management..., SSAS 2008, SSMS, Oracle SQL, QlikView, Alteryx, Performance Management, Data Visualization, Data Enrichment, SPM, SCM, CMDB
Education
Stevens Institute of Technology
Masters Certificate, Project Management
Stevens Institute of Technology
Master of Science in Information Systems, 4.0
DeVry University
A.S., Computer Information Systems, 3.9
Kean University
B.S., Accounting, 3.33
New Jersey Institute of Technology
Computer & Information Science
AT&T January 2000 - Present
Skills
Cisco Technologies, Network Design, IP, Routers, MPLS, VoIP, WAN, Routing, Switches, TCP/IP, CCNA, Wireless, Wireless Networking, Telecommunications, LAN-WAN
Education
DeVry University
Bachelor's degree, Computer Systems Networking and Telecommunications
Georgia State University
Bachelor of Business Administration (BBA), Economics
AT&T May 1998 - Present
Skills
Telecommunications, Troubleshooting, Wireless, VoIP, IP, Fiber Optics, Ethernet, Switches, T1, Cabling, Computer Network..., Cisco Technologies, Testing, Routers, Telephony, Technical Support, TCP/IP, Computer Hardware, DSL
Education
DeVry University-Illinois 1985 — 1989
Electrical, Electronic and Communications Engineering Technology/Technician
Jamie L. Kesler Tutoring March 2015 - Present
The Curious Planner March 2015 - Present
AT&T August 2014 - January 2015
State Finance April 2014 - August 2014
GameStop November 2013 - January 2014
Walmart November 2013 - January 2014
Montgomery County EMA January 2013 - August 2013
AT&T August 2004 - May 2010
Aramark @Lincoln's Challenge May 2004 - August 2004
Skills
Customer Satisfaction, Customer Service, Technical Support, Always Punctual, Determination, Highly detail oriented, Office Administration, Office Management, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Project, Multi Tasking, Social Media, Social Networking, Typing, Creativity, Goal Oriented, Self-driven, Management, Self-starter, Instructor-led Training, Employee Training, Hands-on Training, Multi-unit, Strategic Planning, Conflict Resolution, Organized with Strong..., Filing, Observation, Disaster Risk Reduction, Disaster Recovery, Disaster Response, Emergency Management, Emergency Planning, Computer Proficiency, Proficient Typing Skills, Customer Follow-up, Case Managment, Team Building, Team Leadership, Team Management, PowerPoint, Project Management, Proofreading, Pricing, Inventory Management, Clerical Work, Multi-line Phone
Education
DeVry University-Illinois 2010 — 2013
Bachelors of Science, Justice Administration: Emergency Management, 2.92
Rantoul Township High School 2000 — 2003
High School Diploma, High School/Secondary Diplomas and Certificates, 4.7373
Blue Ridge High School 1999 — 2000
High school diploma, 4.7
AT&T November 2013 - Present
TE Connectivity April 2011 - October 2013
Time Warner Cable May 2008 - January 2011
Best Buy December 2005 - March 2008
ABC Warehouse May 2003 - December 2005
Skills
IPTV, Computer Proficiency, Network Installation, Management, Telecommunications, VoIP, Wireless Routers, Fiber Optic Technology, Telecommunications..., Critical Thinking, Blueprint Reading, Electrical..., RF, Cabling, Bucket Truck..., Hand Tools, Customer Oriented, Initiative to work..., Read Telecommunication..., Self-starter, Microsoft Office, RF troubleshooting, Merchandising, Lathe, Drill Press, Leadership, Ladder Training, PPE, OSHA, Lock Out Tag Out, RF design, Satellite TV, Punch Press, AC/DC, Multimeter, Line Maintenance, Soldering, Laptops
Education
DeVry University-Ohio 2012 — 2017
Bachelor's degree, Network & Communications Management, 3.50 GPA
AT&T October 2008 - Present
AT&T August 2006 - October 2008
AT&T July 2003 - August 2006
AT&T February 2003 - June 2003
AT&T August 2000 - February 2003
AT&T July 2000 - August 2000
DeVry University March 1999 - October 1999
AMC Theatres December 1997 - December 1998
Westlake Hardware January 1993 - July 1995
Skills
Video, Troubleshooting, Broadcast, Advertising, Project Management, Switches, Digital Media, Video Production, Marketing, IPTV, Television, Unix, Testing, Access
Education
DeVry University-Missouri 1997 — 2000
Bachelor of Business Administration (B.B.A.), Business Information Systems
Fulton High School 1987 — 1991
College Prep
Amerihub Technologies May 2015 - September 2015
AT&T August 2001 - January 2012
Lucent Technologies October 2000 - March 2001
Skills
Java, C#, Programming, TCP/IP, Telecommunications, Testing, Operating Systems, C++, Unreal Engine 3, XNA, DirectX, Visual Studio, 3D Studio Max, Troubleshooting, Windows XP, Software Installation, Game Development, Communication, Unreal Editor, Windows 7, Microsoft Office, Computer Hardware, Visio, Unity3D, Audacity, SDLC, HTML, CSS, Python, Github, VoIP
Education
DeVry University-Illinois 2012 — 2014
Bachelor's degree, Game and Simulation Programming, 3.5 GPA
ITT Technical Institute-Burr Ridge, IL 1998 — 2000
Associate's degree, Electronics Engineering of Technology
Georgia Vocational Rehabilitation Agency May 2014 - Present
Corinthian Colleges, Inc. June 2011 - May 2014
AT&T May 2008 - September 2010
CarMax Auto Finance July 2007 - May 2008
Hands On Atlanta July 2006 - June 2007
ADA Medical Resources May 2003 - July 2006
DeVry University April 2001 - April 2006
Skills
Staff Development, Event Management, PowerPoint, Curriculum Development, Curriculum Design, Resume Writing, Retaining Customers, Admissions Counseling, Enrollment Management, Career Counseling, Student Financial Aid, Accreditation, Training, Conflict Resolution, Recruiting, Leadership, Marketing Communications, Team Building, Applicant Tracking..., HRIS, Nonprofits, Human Resources, Interviews, Public Speaking, Employee Training, Employment Contracts
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master of Human Resource Management, Human Resources Management/Personnel Administration, General
Keller Graduate School of Management 2003 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
DeVry University-Georgia 2000 — 2003
Bachelor of Science (BS), Telecommunications Management
Shijiazhuang Information Engineering College October 2009 - June 2015
Seongan Middle School October 2008 - October 2009
Shijiazhuang Information Engineering College October 2006 - July 2008
BR Education February 2006 - October 2006
AT&T September 1996 - January 2000
Skills
Customer Service, Teacher Training, Sales, Microsoft Office, Photoshop, Web Design, Teaching English as a..., Classroom, phpMyAdmin, Adobe Fireworks, Business, Presentations, Team Building, Management, Computer Program, Anthropology, Psychology, Sociology, Typing, PHP, phpBB, SQL, HTML, CSS, JavaScript, Wordpress, Dreamweaver, Illustrator, Flash Catalyst, Flash Professional, Python, Bash, Linux, Linux Server, Computer Security, Network Administration, Linux System..., Web Application Design, Program Management, ESL, English, Public Speaking, Research, Social Media, Joomla, WordPress
Education
University of Missouri-Columbia 2002 — 2005
BA, Anthropology
Longview Community College 2000 — 2002
AA, Liberal Arts and Sciences/Liberal Studies
DeVry University-Missouri 1994 — 1996
Incomplete, Computer and Information Sciences, General
Joe Herndon's Vocational Technical School 1992 — 1994
Computer Programming (Cobol, Basic, and Programming Fundamentals)
Raytown High School 1990 — 1994
Custom Control Concepts November 2013 - Present
FileandServeXpress May 2013 - October 2013
T-Mobile February 2013 - April 2013
Microsoft March 2012 - February 2013
Boeing Commercial Airplanes January 2012 - February 2012
AT&T June 2011 - September 2011
Panasonic Avionics July 2006 - June 2011
PACCAR Inc November 2005 - July 2006
AT&T Wireless April 2004 - November 2005
Fire Chief Equipment November 2002 - April 2004
Skills
Program Management, Agile Methodologies, Scrum, Management, Budgets, Visio, Human Resources, Data Center, Analysis, Project Management, SDLC, MS Project, Telecommunications, Software Documentation, Leadership, Six Sigma, Training, Testing, Access, Project Planning, Cross-functional Team..., SharePoint, Process Improvement, Mobile Devices, Team Leadership, Vendor Management, Software Development, ERP, Systems Engineering, Integration, Cloud Computing, PMP, PMO, Requirements Analysis, Aerospace, Team Building, Contract Negotiation, Software Project..., Business Process..., Project Portfolio..., Aircraft
Education
DeVry University - Pomona CA
BS, Telecommunications Management
DeVry University
Bachelor's degree, Telecommunications Management
Technology Partners June 2010 - Present
Monsanto 2010 - Present
Express Scripts May 2000 - June 2010
Express Scripts May 2000 - June 2010
SBC Services Inc December 1998 - May 2000
AT&T 1998 - 2000
GDE Systems July 1996 - December 1998
GDE Systems January 1997 - January 1998
GDE Systems January 1996 - January 1997
Skills
Spring, Hibernate, Java, Oracle, Websphere, Unix Shell Scripting, Databases, Web Services, Web Applications, Scrum, Spring Framework, JDBC, Architecture, C, Tomcat, WebSphere, Architectures, Swing, SOA, Agile Methodologies, SDLC, Shell Scripting, SQL
Education
University of Missouri-Saint Louis 1997 — 1997
Java
DeVry University 1993 — 1996
Bachelor of Computer Science, Computer Information Systems
AT&T August 2012 - Present
AT&T April 2010 - August 2012
United States Marine Corps October 1999 - May 2006
Skills
Customer Retention, Wireless, Direct Sales, Account Management, Customer Experience, Solution Selling, Telecommunications, Team Leadership, Customer Satisfaction, Mobile Devices, Customer Service, Leadership, Sales, Sales Process
Education
DeVry University
BNSF Railway August 2014 - Present
AT&T November 2007 - August 2014
Heat & Frost Insulator's Local 18 1998 - 2006
Skills
Six Sigma, T1, Customer Satisfaction, Customer Service, VoIP, Telephony, Telecommunications, Team Leadership, Call Centers, Cisco Technologies, Customer Retention, Troubleshooting
Education
Villanova University 2012 — 2012
Six Sigma Green Belt Certificate, Business Administration and Management, General, n/a
DeVry University 2003 — 2005
Electrical and Electronics Engineering
Heat & Frost Insulator's 4yr Apprenticeship 1998 — 2002
Journeyman Insulator
John Peter Smith Hospital March 2014 - Present
Palo Pinto General Hospital June 2013 - March 2014
Body Mind Spirit Therapeutic Massage December 2006 - November 2010
Independent Contractor April 2005 - December 2006
AT&T December 1998 - March 2005
Skills
Nursing, Nursing Care, Nursing Practice, Nursing Process, Nursing Documentation, Therapeutic Massage, Telecommunications..., Sales, Wellness, Team Building, Microsoft Office, Research, Cpr Certified, Coaching, PowerPoint, Healthcare, Microsoft Word, Leadership Development, Personal Development, Customer Service, Microsoft Excel, Public Speaking, Stress Management, Small Business, Training, CPR Certified
Education
Weatherford College 2011 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
The University of Texas at Austin 1989 — 1993
Bachelor of Arts (B.A.), History and Philosophy of Science and Technology
DeVry University 1997 — 1998
Associate of Applied Science, Electronics
Extron Electronics June 2014 - Present
Extron Electronics August 2013 - May 2014
AT&T July 2011 - August 2013
Cree February 2011 - July 2011
United States Marine Corps March 2007 - February 2011
Skills
JavaScript, AngularJS, HTML5, CSS, Bootstrap, JSON, Node.js, GruntJS, VideoJS, RESTful WebServices, Active Secret Security..., Troubleshooting, Testing, Electronics, Computer Hardware, Microsoft Office, Assembly, Operating Systems, Security, Problem Solving, Training, Technical Writing, Hardware, EASERA, EASE, SYSTUNE, Speaker Lab, Team Leadership, Process Improvement, Leadership, Soldering, Security Clearance, Manufacturing, SolidWorks, Six Sigma Concepts
Education
DeVry University-North Carolina 2011 — 2014
Bachelor's Degree, Computer Information Systems
Newark Community High School 2003 — 2006
High School Diploma, General Studies
Cellebrite August 2015 - Present
Oracle Corporation April 2011 - July 2015
Oracle America, Inc April 2010 - May 2011
Systems Alliance April 2009 - April 2010
Sun Microsystems October 2005 - April 2009
Storage Technology Corp September 2000 - October 2005
AT&T February 1988 - September 2000
Skills
Management, Disaster Recovery, Virtualization, Storage, Business Continuity, Solution Selling, Pre-sales, Cloud Computing, Unix, VMware, Data Center, SaaS, Linux, Project Management, Business Development, Sales, Solution Architecture, Enterprise Architecture, Requirements Analysis
Education
University of Phoenix
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
Arundel Institute of Technology 1987 — 1988
Associate, Electronics / Engineering
DeVry University-Georgia 1985 — 1987
Associate's degree, Electonic Engineering Technology
Balimore City College
Aetna March 2015 - Present
Harris & Harris, Ltd. 2010 - March 2015
AT&T November 1998 - June 2008
Manpower Staffing April 1994 - September 1998
Education
DeVry University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Technical Management (Health Information Management)
DeVry University 2010 — 2014
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Wheatland Realty October 2013 - Present
ERC of Chicago March 2012 - June 2013
Self Employed/ Commodities Trader January 2008 - January 2012
AT&T March 1994 - December 2007
Skills
Troubleshooting, Process Improvement, Customer Service, Telecommunications, Customer Satisfaction, Operations Management, Team Leadership, Project Management, Inventory Management, Team Building, Microsoft Office, Six Sigma, Management, Cross-functional Team..., Microsoft Excel, Sales, Vendor Management, Project Planning, Account Management, Wireless, Business Development, Sales Management, Contract Negotiation, Customer Retention, New Business Development, Marketing, Strategic Planning, Leadership, Small Business, Budgets, Real Estate
Education
DeVry University 1992 — 1994
Kaneland 1990 — 1994
Axelon Services Corporation(AT&T) April 2014 - December 2014
Matrix Resources(AT&T, Verizon Wireless) March 2011 - February 2014
Rockdale Medical January 2010 - March 2011
Allied Automotive Group (Holding) April 2005 - October 2008
AT&T March 2002 - November 2004
Lucent Technologies Bell Labs March 2000 - November 2001
Skills
Network Design, Results Management, Vendor Management, Customer Service, Information Technology, Process Analysis, Regulatory Compliance, Problem Resolution, Engineering Analysis, Relationship Builder, Exceeds Expectations, Proven Leadership Skills, Team Building, Program Management, Telecommunications, Budgets, Analysis, Microsoft Excel, Troubleshooting, Process Improvement, Networking, Microsoft Office, Testing, Team Leadership, Software Documentation, Business Analysis, Microsoft Word, Security, Coaching, PowerPoint, Access, Data Analysis, Inventory Management, Management Consulting, RSA Security, Granite Inventory Client, RSA Secure ID, Customer Relations, Problem Solving, Mentoring, Excel, Word, Leadership
Education
Gwinnett Technical College 2010 — 2010
Georgia Work Keys, National Career Readiness Cert.
Keller Graduate School of Management of DeVry University 2003 — 2005
MBA, Business & Healthcare Management, 4.0
DeVry University 1999 — 2001
Bachelor of Science, Technical Management
AT&T
Skills
Network Design, Troubleshooting, IP, VoIP, Telecommunications, Wireless, Networking, GSM, WAN, Cisco Technologies, Ethernet, Leadership, MPLS, Management, Process Improvement, Switches, Team Building, Team Leadership, Telephony, Microsoft Office
Education
DeVry University 2012 — 2015
Associate of Science (A.S.), Accounting
Coldwell Banker Residential Brokerage July 2015 - Present
AT&T January 2014 - Present
Des Plaines Park District May 2011 - June 2013
Sheraton Chicago O'hare Airport Hotel May 2012 - May 2013
Koenig & Strey Real Estate August 2007 - May 2010
Skills
Microsoft Skills, Organization, Communication, Hospitality Management, Training, Event Management, Microsoft Technologies, Inventory Management, Front Office, Event Planning, PowerPoint, Teamwork, Data Entry, Microsoft Word, Microsoft Excel, Hotels, Process Scheduler, Customer Satisfaction, Budgets, CRM, Leadership, Outlook, Social Networking, Selling
Education
DeVry University 2008 — 2011
Bachelor of Science, Business Administration
Sprint December 2014 - Present
AT&T/Bellsouth June 2005 - January 2013
AT&T May 1998 - June 2005
Skills
Call Centers, Customer Satisfaction, Customer Service, Account Management, Sales, Customer Retention, Cold Calling, Team Leadership, Wireless, Leadership, CRM, Training, Coaching, VoIP, Microsoft Office, PowerPoint, Microsoft Word, Leadership Development, Windows, Social Media, Microsoft Excel, Troubleshooting, Team Building, Customer Experience, Direct Sales, Salesforce.com, Telecommunications, Access, Solution Selling, Vendor Management, Sales Management
Education
DeVry University 2014 — 2016
Bachelor's degree, Human Resources Management/Personnel Administration, General
Great Mills High School 1985 — 1986
Diploma
AT&T August 2006 - Present
SBC August 2002 - July 2006
Ameritech September 2000 - July 2002
Willamette Industries Inc. February 1992 - September 2000
Skills
C#, Change Management, HTML, Java, JavaScript, Management, Project Management, Microsoft Office, ASP.NET, Telecommunications, UML, User Interface Design, User Acceptance Testing, Web Design, XML, SQL, RDBMS, CSS, Troubleshooting, Visual Basic, Microsoft Project, ERP, SDLC, Customer Service, Integration, Testing, Technical Support, Windows, Process Improvement
Education
DeVry University 2011 — 2015
Bachelor of Science (B.S.), Computer Information Systems
AT&T Mobility May 2015 - Present
AT&T Mobility April 2013 - Present
AT&T Mobility July 2012 - April 2013
AT&T Mobility January 2012 - July 2012
AT&T Mobility September 2009 - January 2012
AT&T January 2009 - September 2009
AT&T January 2007 - January 2009
AT&T (BellSouth) April 2004 - January 2007
AT&T (Cingular Wireless) February 2001 - April 2004
AT&T (BellSouth Mobility) June 2000 - February 2001
Skills
Strategic Planning, Customer Service, Contact Centers, Strategic Leadership, Strategy Implementation, Solution Implementation, Development Of Employees, Turn Around Management, Operational Turnaround, Acquisition Integration, Billing Process, Billing Systems, Telecommunications..., Billing Solutions, Sales Support Tools, Telecommunications, Call Center, Call Centers, Program Management, Sales Operations, Management, Leadership, Operations Management, Business Process, Training, Sales, Wireless, Customer Retention, Customer Experience, Selling, Business Strategy, Mobile Devices, Managed Services, Cellular Communications, Solution Selling, Broadband, DSL, Product Management, Vendor Management, VoIP, Unified Communications, Mobile Technology, LTE, Telephony, IP, Co-location, Computer Network..., Ethernet, Strategic Partnerships, MPLS
Education
Kennesaw State University - Michael J. Coles College of Business 2010 — 2012
EMBA, Telecommunications
Gateway Leadership 2005 — 2007
Leadership Development Program, Certificate of Completion
DeVry University 2005 — 2006
Bachelor of Science, Technical Management; Project Management
Oakland City University 2000 — 2001
Organizational Business Management
BellSouth Institute Leadership Development Training 1999 — 2000
Leadership Development Program, Leadership
Call Center University 1999 — 2000
Call Center Professional, Call Center Operations
Achieve Global - Kaset International 1997 — 1997
Certified Facilitator, Facilitation
Xerox July 2012 - November 2014
AT&T December 2001 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Account Management, Call Centers, Networking, Troubleshooting, Sales, Team Leadership, Team Building, Customer Retention, Telecommunications, Customer Satisfaction, Hardware, Problem Solving, Technical Support, Access
Education
DeVry University 2009 — 2011
Business Administration and Management, General
Sprint December 2014 - Present
AT&T May 1998 - January 2013
Skills
Customer Satisfaction, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Research, Sales, Customer Service, Team Leadership, Account Management, Team Building, Training, Telecommunications, Process Improvement, Call Centers, Customer Retention, Leadership, Direct Sales, Strategic Planning, Coaching, Salesforce.com, Customer Experience
Education
DeVry University
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Berlin Packaging March 2015 - Present
ADP April 2013 - 2015
Paychex Inc September 2009 - March 2013
AT&T July 2007 - September 2009
Cingular Wireless 2002 - 2007
Earthlink Incorporated, Pasadena, California 1997 - 2003
Skills
Sales Operations, Training, Management, Sales, Cold Calling, Human Resources, B2B, Sales Management, Employee Benefits, Customer Service, Payroll, Time Management, Networking, Call Centers, Outsourcing, Account Management, Benefits Administration, HRIS, Professional Mentoring, Sales Process
Education
DeVry University
Bachelor of Science, Telecommunications Management
Dish Network May 2012 - Present
Modified PhotoGraphics June 2007 - Present
H&H Color Lab September 2008 - August 2011
Colormark, Inc June 2007 - August 2008
H&H Color Lab August 2005 - April 2007
Quintiles Transnational 2004 - 2005
AT&T November 1997 - June 2000
Skills
Digital Imaging, Photography, Marketing, Photoshop, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Small Business, Web Design, Event Photography
Education
DeVry University 2010 — 2012
B.S. Business Administration, Small Business and Entrepreneurship
AT&T July 2007 - Present
AT&T April 2002 - July 2007
AT&T (SBC, Cingular Wireless) July 2000 - April 2002
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Customer Service, SharePoint, SharePoint Designer, Project Management, IT Business Management, Oracle, UNIX, LINUX, Java, HTML, Release Management, Chief of Staff, Cross-functional Team..., Unix, Testing, Visio, Wireless, Troubleshooting, Agile Methodologies, Program Management, Telecommunications, Analysis, Management, Vendor Management, PMP, Requirements Analysis, Software Project..., Six Sigma, Business Analysis, Linux
Education
DeVry University-Texas 2000 — 2003
Bachelor of Telecommunications Management, Telecommunications Engineering
Chagrin Falls High School 1981 — 1985
General Education, Business/Commerce, General
Level 3 Communications 2015 - Present
Comcast 2013 - 2014
AT&T/Alcatel-Lucent Sales Center June 2011 - December 2012
Verizon Business May 2007 - June 2011
AT&T July 1999 - April 2007
Skills
Managed Services, MPLS, Security, Government, Frame Relay, Complex Solutions, Telecommunications, Customer Relations, VoIP, Account Management, Customer Service, Selling, New Business Development, CPE, Sales Management, Contract Negotiation, Wireless, IP, Negotiation, Consultative Selling, Vendor, Product Development, Mobile, Unified Communications, Promotions, Requirements Analysis, Retail, Customer Satisfaction, Call Center, Budgeting, Billing, Small Business, Microsoft Office, Proposal Writing, Forecasting, Analysis, Professional Services, WAN, B2B, Sales Engineering, Planning, Solution Selling, Problem Solving, Territory, Sales Operations, Call Centers, Management, Networking, Cloud Computing, Sales Process
Education
2003OmniTech 2002 — 2003
A+ Certification, Computer Science
DeVry University 1997 — 1999
Electronics Engineering, Computer Applications & Network Infrastructure
Microsoft March 2014 - Present
Microsoft August 2011 - March 2014
ATT January 2007 - August 2011
Skills
SQL, Windows, Microsoft SQL Server, Operating Systems, HTML, Troubleshooting, Analysis, Editorial, Publishing, Release Management, Lean Management, Customer Service, SharePoint, Vendor Management, Management, Project Management, Scrum
Education
DeVry University 2003 — 2007
BA, Computer Information Systems
AT&T March 1989 - Present
SBC January 2001 - March 2007
Ameritech March 1993 - December 2000
Education
DeVry University-Illinois 1988 — 1989
Bachelor's degree, Computer Science
DeVry University-Illinois 1985 — 1987
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance
Sidley Austin LLP July 2014 - Present
Exel November 2013 - May 2014
Power Packaging July 2012 - November 2013
Lane Hospitality September 2007 - January 2012
AT&T December 1996 - October 2007
Skills
Performance Management, Human Resources, Employee Benefits, Operations Management, Interviews, Policy, Onboarding, Employee Engagement, Succession Planning, Deferred Compensation, HR Policies, New Hire Orientations, Payroll, Temporary Placement, Applicant Tracking..., Labor Relations, HRIS, Organizational..., Leadership, Leadership Development, Technical Recruiting, Budgets, Customer Service, Microsoft Excel, Strategic Planning
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master, Human Resource Management
DeVry University 2005 — 2008
Bachelors, Human Resource Management
The DAVE School May 2015 - Present
DeVry University February 2009 - May 2015
AT&T June 2008 - December 2008
NuVox July 2006 - June 2008
Adelphia Cable Communications June 2003 - February 2006
iQor Aftermarket Services September 1998 - June 2003
Skills
Call Centers, Interviews, Customer Service, Troubleshooting, Training, Telecommunications, Recruiting, VoIP, Negotiation, Student Engagement, Microsoft Office, Salesforce.com, Consultative Approach, Skip Tracing, Contract Negotiation, Vendor Management, Telephone Interviewing, Cisco Technologies, Viper, DocuSign, Oracle CRM, Mentoring New Hires, Teamwork, Problem Solving, Up-selling, Achieving Measurable..., Exceeding Quotas, Student Recruiting, Transcripts, Human Resources, Employment Law, Overcome Objections, Account Management, Webinars, Military Experience, Admissions, Adult Education, Higher Education, Team Building, Student Affairs, Enrollment Management
Education
DeVry University 2010 — 2014
Management, Human Resources Management and Services
Centers for Disease Control and Prevention July 2012 - Present
Novelis June 2012 - July 2012
TMX Finance March 2012 - June 2012
AT&T Mobility June 2011 - January 2012
Xerox January 2011 - June 2011
DIRECTV January 2010 - May 2010
Northrop Grumman Corporation October 2007 - January 2010
MSA Global 2010 - 2010
The Edge Connection 2003 - 2010
AT&T 2006 - 2007
Skills
SDLC, PMO, Agile Methodologies, Solution Architecture, CRM, Change Management, Governance, Scrum, Disaster Recovery, Management, Risk Management, Leadership, Strategic Planning, Consulting, Performance Management, Vendor Management, Integration, Enterprise Software, Program Management
Education
University of Tennessee-Knoxville
B.S. in Finance
DeVry University
B.S. in Information Systems
Kennesaw State University 2010 — 2011
Certificate, Web Design - Adobe Web Premium CS5 (Dreamweaver, Flash, HTML, Illustrator, Photoshop)
Bank of America February 2014 - October 2014
Wells Fargo June 2013 - August 2013
Hewlett-Packard February 2013 - April 2013
Delta Air Lines August 2012 - December 2012
AT&T February 2011 - May 2012
Internap August 2008 - November 2010
Siemen IT November 2006 - August 2008
Habif, Arogeti & Wynne,LLP November 2001 - November 2006
Skills
Hyperion Enterprise, SAP, PeopleSoft, Oracle E-Business Suite, Oracle Applications, Microsoft Excel, Access, Access Database, Databases, Data Analysis, Data Mining, Database Design, Database Administration, Financial Reporting, Finance, Financial Analysis, Corporate Finance, Financial Accounting, Auditing, Business Analysis, Essbase
Education
DeVry University-Georgia 2005 — 2008
Bachelor of Science (B.S.), Finance / Database Management
RCM Industries Inc. April 2011 - Present
JTS January 1998 - January 2014
AT&T July 2009 - April 2011
Pendum, Inc. April 2007 - May 2009
Independent Contractor August 2004 - April 2007
Argent Mortgage June 2002 - July 2004
MHS 1999 - 2001
Skills
Networking, LAN-WAN, Security, Active Directory, Network Security, Network Administration, Cisco Technologies, VoIP, Troubleshooting, Management, Account Management, Project Management, Information Technology, Technical Support, Microsoft Exchange, Microsoft Technologies, Database Administration, Help Desk Support, IT as a Service, Switches, VMware, Website Development, SEO, HP, Network Engineering, TCP/IP, Cloud Computing, Strategic Planning, Process Improvement, System Administration, Integration, Virtualization, Disaster Recovery, Hardware, Servers, Training, Customer Service, Vendor Management, IT Management, Computer Hardware, Telecommunications, Data Center, Business Analysis, Leadership, ERP, ERP Implementations, ERP Software, EDI, Manufacturing, Lean Manufacturing
Education
DeVry University
Electrical, Electronics and Communications Engineering
Curacao July 2013 - May 2015
Curacao May 2012 - June 2013
La Curacao October 2004 - April 2012
AT&T February 2000 - September 2004
Skills
Product Marketing, Inventory Management, Product Management, Sales Management, Marketing Strategy, Merchandising, Income Statement, P&L Management, Account Management, Forecasting, Retail, Sales, P&L, Customer Service, Pricing, Direct Sales, Sales Operations, Competitive Analysis, Team Building, Inventory Control
Education
DeVry University
Communication Management
GameStop June 2013 - Present
RadioShack Corporation November 2010 - June 2013
RadioShack Corporation June 2008 - October 2010
AT&T Mobility November 2006 - March 2008
AT&T June 2004 - November 2006
Skills
Cisco Wireless, Wireless, Troubleshooting, Cisco IOS, Cisco Technologies, Wireless Networking, Telecommunications, BMC Remedy, Computer Hardware, Data Center, XP, Windows 7, Switches, Networking, VPN, Windows, Sales Operations, Network Administration, Firewalls, Routers, WAN, DNS, Network Security, Network Design, Network Engineering, Cisco Routers, Windows XP, Servers, Windows Server, Routing, VMware, Disaster Recovery
Education
Tarrant County College
Associates Degree
DeVry University
Bachelor’s of Science, Technical Management
AT&T June 2012 - Present
AT&T February 2012 - June 2012
AT&T January 2010 - January 2011
AT&T February 2008 - January 2010
Tek Systems January 2005 - December 2007
DeVry University June 2005 - June 2007
Skills
SharePoint, Leadership, Business Analysis, Project Management, Quality Assurance, Quality Auditing, Presentations
Education
DeVry University 2005 — 2007
Bachelors, Digital Forensics
DeVry University 2005 — 2007
Bachelor, CIS
Olive Harvey Community College 2003 — 2005
Associate, Computer Information Systems
AT&T Project Manager - AT&TTEKsystemsMay 2014 - Present
AT&T January 1998 - October 2013
Skills
Requirements Analysis, VoIP, SDLC, Telecommunications, Integration, PMP, Solution Architecture, ITIL, Vendor Management, Service Delivery, Project Portfolio..., Data Center, System Deployment, PMO, Project Management, Management, Program Management, Sales, Strategic Planning, Microsoft Office, IT Management, Account Management, Business Analysis, Leadership
Education
DeVry University
Bachelor's Degreee Computer Science, Computer Science
CenturyLink April 2014 - Present
AT&T September 2013 - January 2014
Bright House Networks July 2012 - August 2013
FedEx Ground August 2007 - January 2012
Vital Network Services August 2009 - April 2010
Bakken Bears August 1997 - May 2009
Skills
Routers, Switches, TCP/IP, Cisco, VPN, Research, Teamwork, Customer Satisfaction, Documentation, Outlook, Microsoft Office, Excel, PowerPoint, Word, CCNA, Cisco VoIP, Cisco Routers, DHCP, VLAN, VoIP, Cisco Call Manager, Visio, Cisco IOS, CCNA Voice, SIP Trunking, MGCP, H.323, T1, Digital PRI, E1/T1, Analog FXS/FXO, Cisco Unified..., Cisco Technologies, WAN, LAN-WAN, System Administration
Education
DeVry University 2008 — 2011
BA, Network Communication Management
SUNY New Paltz 1992 — 1996
BS, Sociology
CONVERGYS CORPORATION May 2011 - January 2013
Convergys May 2005 - May 2011
IIA 2000 - 2003
at&t 1981 - 2000
Bell Labs Lucent Technologies 1981 - 2000
Skills
Project Management, PMP, Transition Management, Vendor Management, Software Project..., Outsourcing, PMO, Requirements Analysis, SDLC, Project Delivery, Business Analysis, Software Documentation
Education
DeVry University 2006 — 2008
Bachelor of Technology (B.Tech.), Project Management
Feeding America July 2012 - November 2012
ELECTRONIC TRANSACTION CONSULTEDS October 2006 - May 2011
Firman Community Services November 2004 - October 2006
AT&T September 1987 - June 2003
IBM April 1996 - April 1999
Advantis September 1994 - April 1996
Skills
Project Management, Networking, Troubleshooting, Training, Software Installation, Customer Service, System Administration, Software Documentation, Cisco Technologies, Computer Hardware, Security, CCNA, Disaster Recovery, Switches, Servers, Strategic Planning, Program Management, Microsoft Office
Education
CHICAGO CAREER TECH 2012 — 2012
Chicago Career Tech/ Harold Washington College 2012 — 2012
Cicso CCNA Certification and CompTIA-A Practical Application, Computer Systems Networking and Telecommunications
DeVry University-Illinois 1974 — 1976
Associate's degree, Elecctronic and Computer Technology
DeVry University
Degree, Electronic and Computer Technology
AT&T 2005 - Present
Education
DeVry University
BS, Telecommunications Management, Education
University of Missouri-Columbia
BS, Education - Art
ADP September 2005 - Present
Ventyx, an ABB Company November 2003 - September 2005
Elsym June 2002 - November 2003
ClearCommerce Corp December 1999 - October 2001
PeopleSoft November 1998 - December 1999
AT&T October 1989 - July 1998
Skills
Software Development, Pre-sales, Business Intelligence, Project Management, Data Warehousing
Education
DeVry University-Illinois 1983 — 1986
Bachelor of Science (B.S.), Computer Information Systems
AT&T December 2011 - Present
Education
DeVry University 2011 — 2014
Associate's degree, Business/Managerial Economics
AT&T June 2001 - Present
Oh my Goodness Catering 1992 - 2010
Harris Ice Company February 1985 - May 1989
Skills
Telecommunications..., Wireless, Ethernet, Telecommunications, Unified Communications, VoIP, Contact Centers, Managed Services, Call Centers, Product Development, IP, Contract Negotiation, Cross-functional Team..., Account Management, Business Strategy, Product Management, Solution Selling, Broadband, Mobile Devices, MPLS, Telephony, SIP, T1, WAN
Education
DeVry University 1985 — 1989
Bachelor's degree, Electronic Engineering
DeVry Institute of Technology, Chicago, IL 1984 — 1989
Electronic Engineering, Engineering
ESoftCentral.com January 2012 - Present
AT&T January 2008 - Present
AT&T January 2007 - December 2007
AT&T November 2003 - January 2007
AT&T May 2003 - July 2004
SBC July 2002 - May 2003
SBC June 2000 - July 2002
Office Depot Business Service Division July 1997 - June 2000
Skills
Apache, Java, .NET, HTML, Microsoft SQL Server, JavaScript, XML, IIS, Cloud Computing, C, MySQL, Operating Systems, VMware, Web Services, Windows Server
Education
DeVry University-Texas 2003 — 2006
Bachelor's degree, Bachelor of Business Technical Management
ITT Technical Institute-Texas 1997 — 2000
Associate's degree, EET Associate Degree, Electronic Engineering
Alcatel-Lucent 2006 - Present
Bell Labs Lucent Technologies 2000 - 2006
Bell Labs Lucent Technologies 1996 - 2000
AT&T 1985 - 1996
Bell & Howell 1983 - 1985
Skills
Ethernet, DWDM, ROADM, Transmission, Fiber Optics, OTN, SDH, IP, RF, SIP, TDM, CDMA, Optics, Wireless, PDH, OSPF, Telecommunications, VoIP, Systems Engineering, Telephony, Embedded Systems, IPTV, Switches, WCDMA, TCP/IP, UMTS, Cellular Communications, ISDN, Optical Communications, LTE, Integration, Optical Fiber, Unified Communications, Network Architecture, Mobile Devices, Testing, QoS, Routing, SNMP, ATM networks, SS7, MPLS, Carrier Ethernet, H.323
Education
Monmouth University 1992 — 1995
MSEE, Electrical Engineering
DeVry University 1982 — 1983
BSEET, Electrical Engineering
DeVry Technical Institute 1979 — 1982
Associate Certificate, Electrical Engineering
Nationwide Insurance January 2007 - Present
Avaya Inc January 2004 - February 2007
Lucent Technologies 1999 - 2004
AT&T 1989 - 1994
Skills
Active Directory, Avaya, Business Analysis, DNS, Disaster Recovery, Firewalls, IT Management
Education
DeVry University-Ohio
CIS, CIS
ATT December 2003 - Present
Comcast November 2002 - December 2003
AT&T Broadband February 2001 - November 2002
Skills
Wireless, LTE, IP, UMTS, Ethernet, Frame Relay, Telecommunications, GSM, VoIP, RF Engineering, Network Design, SIP, BGP, Routing Protocols, Cisco IOS, Cisco routers, Cisco Routing &..., Foundry switches, Acision Messaging..., Cisco ITPs for messaging, OTA, Linux System..., Unix Operating Systems, Windows Server, Netbackup, DDR, EMC Storage, STP, cisco and nortel..., vpn concentrators, channel banks, Cisco ONS 15454, OCN gear, T-Berd, Sunset test set, OTDR, UPS' Generators, -48 V plants, LTE Radios ALU and..., RCats testers, SUN servers all models, Cisco Routers, Servers, Unix
Education
DeVry University-Georgia 1989 — 1992
AT&T October 2011 - Present
Magress Wireless Networks January 2010 - March 2011
Towers Watson 2011 - 2011
IBM June 2008 - December 2009
Georgia Department of Human Resources November 2006 - March 2008
Education
DeVry University
Bachelor of Science, Network and Communications Management
Keller Graduate School of Management
Master of Business Administration, Network and Communications Management; Information Security
Windstream Communications February 2013 - Present
Optima Network Services March 2011 - February 2013
Global Linking Solutions, Charlotte, North Carolina March 2010 - March 2011
Global Linking Solutions February 2010 - March 2011
AT&T June 2008 - January 2010
Skills
Routers, Networking, Windows 7, Linux, Cisco IOS, Juniper, Netscreen, Riverbed, Cisco Technologies, Cisco Routers, UMTS, GSM, 4G, Frame Relay, MPLS, Point to Point, T1, CCNA, CDMA, LTE, Wireless, Metro Ethernet, Switches, WAN, Network Design, VoIP, OSPF, Routing, BGP, Ethernet, VPN, TCP/IP, VLAN, DHCP, Network Engineering, QoS, MPLS VPN, DNS, Routing Protocols
Education
DeVry University 2001 — 2005
Bachelor of Business Administration, Business Information Systems Computer Information Systems
Monitronics International June 2014 - Present
AT&T June 2013 - May 2014
Verizon January 1997 - March 2013
Skills
PowerPoint, Outlook, Management, Project Management, Inventory Management, Team Leadership, Training, Access, Microsoft Excel, Microsoft Office, Microsoft Word, English, Research, Teaching, Call Centers, Customer Service
Education
DeVry University 2008 — 2011
Bachelor of Science (B.S.), Management
Southwestern Christian College
Associate of Science (A.S.)
Nationwide Insurance IT Operations ManagerNationwide Insurance1993 - 2010
AT&T 1988 - 1990
AT&T 1988 - 1990
AT&T 1988 - 1990
Skills
PMP, ITIL, IT Strategy, Process Management, IT Management, IT Service Management, IT Service Delivery, Knowledge Management, Business Analysis, Change Management, Business Process, New Business Development, Organizational..., Business Strategy, Service Desk, Project Portfolio..., Enterprise Architecture, Vendor Management, SDLC, Disaster Recovery, Incident Management, PMO, Resource Management
Education
DeVry University 1985 — 1988
BS CIS, Computer Science
DeVry University-Ohio
Bachelor of Science in Computer Information Systems
DryLandSports September 2014 - Present
AT&T April 1986 - Present
Xtreme Innovations April 1993 - October 2014
Skills
Product Development, Sports Marketing, Customer Service, Leadership, Management, Marketing Strategy, New Business Development, Product Marketing, Sales Management, Sponsorship, Team Building, Strategic Planning
Education
Crete Monee High School
DeVry University
Engineering Technology Degree, Computer Systems Networking and Telecommunications
Prairie State College
vXchnge March 2015 - Present
Fusion Telecommunications Int'l, Inc. 2014 - 2014
Fusion Telecommunications Int'l, Inc. 2014 - 2014
Savvis 2005 - 2013
CIBER, Inc. March 2005 - October 2012
Credit Suisse 2001 - 2003
Bear Stearns 2000 - 2001
AT&T 1997 - 2000
Mayfair Foodtowm 1991 - 1997
Mayfair Foodtown 1991 - 1997
Skills
ITIL, Vendor Management, Incident Management, Team Leadership, IT Service Management, VMware, IT Operations, Disaster Recovery, Data Center, Service Delivery, IT Strategy, IT Management, Integration, Windows Server, Managed Services, Requirements Analysis, DNS, Visio, Solaris, Active Directory, Virtualization, Troubleshooting, IT Outsourcing, Outsourcing, Software Documentation, SharePoint, SaaS, Technical Support, PMP, Cloud Computing, Security, Firewalls, System Administration, Sla, System Deployment, Microsoft Exchange, Solution Architecture, Enterprise Architecture, Cisco Technologies, Servers, PMO, Business Continuity, Network Security, Network Administration, Business Analysis, Citrix, Service Management, Service Desk, Infrastructure, SDLC
Education
DeVry University
Bachelor of Science (B.S.), Computer Science
St. mary's
Union Catholic
Union Catholic
Union Catholic
Union Catholic
DRS Technologies, Inc. September 2008 - Present
AT&T 2003 - 2005
AT&T 1999 - 2002
Skills
Microsoft Office, Microsoft Excel, Public Speaking, English, Windows, Microsoft Word, Outlook, Customer Service, PowerPoint
Education
DeVry University-Illinois
AT&T February 2008 - Present
Soud of Music July 2006 - February 2008
Covad Communications June 2000 - August 2005
Communication Contractors Inc October 1990 - June 2000
Education
Northwestern University 2005 — 2006
Certificate, Informastion Technology Management
DeVry University 1988 — 1990
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
AT&T Customer Service LeadAT&TSeptember 2000 - June 2014
Skills
Training, Team Leadership, Team Building, Customer Service, Customer Satisfaction, Customer Support, Call Centers, Management, Telecommunications, Problem Solving, Customer Experience, Customer Retention, Troubleshooting, Sales, Account Management, Process Improvement
Education
DeVry University 2014 — 2016
Bachelor's degree, Technical Management
Robert Morris University - Illinois 1997 — 1998
Associate's degree, Business Administration and Management, General, A
Eby-Brown August 2011 - January 2012
AT&T July 2008 - July 2010
Education
DeVry University-California 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Telecommunications Management
Team Industrial Services November 2011 - Present
AT&T April 2011 - November 2011
Gap Inc./Gap Inc. Direct November 2007 - April 2011
Skills
Troubleshooting, Access, Customer Satisfaction, Customer Service, Inventory Management, Outlook, Customer Relations, Microsoft Office, Problem Solving, Excel, Spreadsheets, SQL, Word, PowerPoint, HTML, Analysis, Social Media, Call Center, Windows, Linux, XP, Computer Science
Education
DeVry University 2010 — 2012
Bachelor of Science, Computer Information Systems
University of Phoenix 2008 — 2009
Associate of Arts, General Studies
Nationwide Insurance June 2013 - Present
ITT Technical Institute January 2012 - October 2012
AT&T January 2001 - November 2010
First USA Bank March 1998 - November 2000
Skills
VPN, Leadership, Leadership Development, CRM, Microsoft Office, Public Speaking, Team Building, Call Centers, Telecommunications, Lotus Notes, Vendor Management, Process Improvement, Call Center, Staff Development, Microsoft Excel, Windows Server, Training, Coaching, Switches
Education
DeVry 2010 — 2011
Columbus State Community College
DeVry University
Associates Degree, Information Technology
ITT Technical Institute
Associates Degree, Computer Networking Systems
The Ohio State University
University of Cincinnati
AT&T April 2012 - Present
AT&T October 1998 - April 2012
AT&T October 1981 - October 1998
Skills
Telecommunications, Computer Network..., Switches, Fiber Optics, Network Design, VoIP, Wireless, IP, MPLS, Telephony, T1, Frame Relay, WAN, Ethernet
Education
DeVry University 2008 — 2012
B.S. in Network and Communication Management, Project Management, Networking courses
Heald College-Honolulu 1996 — 1998
A.S. Electronic Technology, Electronics
AT&T August 1968 - Present
Gordon Flesch Company March 2000 - June 2008
Skills
Telecommunications, VoIP, Integration, MPLS, Unix, Program Management, Data Center, Process Improvement, Network Design, Cloud Computing, Project Management, T1, Cross-functional Team...
Education
DeVry University 1972 — 1975
Electrical, Electronic and Communications Engineering Technology/Technician
Grace College & Seminary 1967 — 1968
AT&T June 2012 - Present
AT&T September 2007 - June 2012
US Navy October 2004 - August 2011
US Navy February 1996 - August 1998
Skills
Telecommunications, Management, Customer Service, Project Management, Sales, Microsoft Office, Team Leadership, Wireless, Leadership, VoIP, Managed Services
Education
DeVry University 2011 — 2016
Bachelor of Science (BS), Project Management
Haltom High School 1990 — 1994
High School Diploma
Mississippi Children’s Home Services November 2013 - Present
AT&T January 2013 - September 2013
Margaritaville Resort Casino May 2012 - January 2013
Beau Rivage Resort & Casino November 2011 - May 2012
Hope Community Development Agency September 2008 - February 2011
Education
Grand Canyon University 2014 — 2016
Master’s Degree, Psychology, B
DeVry University 2011 — 2013
Bachelor’s Degree, Technical Managment emphasis in Health Services, B
Mississippi Gulf Coast Community College 2006 — 2008
Associate’s Degree, General Studies, B
Boston Scientific January 2004 - Present
Boston Scientific September 2004 - December 2011
Boston Scientific January 2004 - December 2011
Cordis Corporation January 1994 - January 2004
Cordis Corporation January 1994 - January 2004
Cordis Corp 1994 - 2004
Cordis Corp 1994 - 2004
AT&T January 1985 - January 1994
AT&T January 1985 - January 1994
Skills
Validation, ISO, Manufacturing, Calibration, Engineering, Solidworks, Root Cause Analysis, Six Sigma, Troubleshooting, CAPA, Design Control, V&V, Software Documentation, Medical Devices, Kaizen, Electronics, FDA, Design of Experiments, FMEA, ISO 13485, R&D, Quality System, Testing
Education
DeVry University 2010 — 2011
Bachelor Technical management
DeVry University 2010 — 2011
B.S, Technical Management; Project Management
DeVry University
B.S, Technical Management; Project Management
Junkit South LLC Cheif Technical OfficerOSAGE ADDISONJanuary 2012 - Present
IBM June 1999 - April 2005
AT&T November 1988 - June 1999
Skills
SunOS, HP-UX, Linux
Education
DeVry University 1985 — 1988
BS , AA, Computer Science and Information Technology
Home May 2008 - Present
Gordon Flesch Company 2000 - 2008
AT&T July 1968 - September 1998
Skills
Managed Print Services, Printers, Customer Service, Document Management, Troubleshooting, Document Imaging, HP, Microsoft Office, Hardware, Field Service, Computer Hardware, Technical Support, Strategic Planning, Leadership, Leadership Development, Process Improvement, Training, Coaching, Teaching
Education
DeVry University 1972 — 1974
Grace College & Seminary 1967 — 1968
"Self Employed" studentNew Horizons Computer Learning Centers2013 - 2013
ATT 2000 - 2011
va September 1988 - January 1991
Skills
Telecommunications, Wireless, VoIP, IP, Troubleshooting, Networking, Cisco Technologies
Education
DeVry University-Illinois 1998 — 2000
Associate's degree, Electrical, Electronics and Communications Engineering
new horizons
certification, A+, Network+
AT&T July 1989 - Present
Baraboo Sysco Foods June 1987 - December 1988
Skills
Public Speaking, Strategic Planning, Negotiation, Editing, Team Building, Project Management, Social Media, Event Planning, Management, Time Management
Education
DeVry University 2012 — 2014
AT&T September 2008 - Present
Education
DeVry University-California
Red Bull February 2013 - Present
International Technidyne Corporation July 2011 - October 2011
Smiths Detection 2004 - 2011
AT&T November 1999 - July 2004
Skills
Trained in ISO..., SAP, JDE Enterprise One, Experienced with UPS..., Forklift Operator, Microsoft Office
Education
DeVry University-Illinois 2012 — 2015
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
DeVry University 1996 — 2000
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
AT&T July 2002 - Present
Skills
Information Technology, Technical Support, Computer Hardware, Internet Troubleshooting, Troubleshooting, Microsoft Excel, Computer Maintenance, Windows, Telecommunications..., Project Management, Unix, Unix Shell Scripting, Citrix Metaframe, Enterprise Risk..., Enterprise Architecture, Enterprise Software, Wireless Mobility, TCP/IP protocols, Help Desk Support, Telephony, IP, VoIP, Telecommunications, Wireless, Managed Services, Call Centers, MPLS
Education
DeVry University-California 1999 — 2002
Bachelor of Science (BS), Telecommunications Management
Saint Genevieve High School 1984 — 1988
High School Diploma, 12
AT&T July 1993 - Present
Skills
Program Management, Project Management, Financial Analysis, Financial Reporting, Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Leadership, Training, Microsoft PowerPoint
Education
Project Management Institute 2001 — 2001
Project Management Professional, Project Management, Pass on Pass/Fail
DeVry University 1993 — 1996
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Lala's Hobbyhouse July 2013 - Present
Purple Orchid Trading June 2013 - Present
Packaging & Handling Supplies July 2012 - Present
AT&T February 1999 - November 2011
Education
DeVry University 2011 — 2014
Web Graphics and Desgin
Xerox September 2011 - Present
Xerox March 2010 - September 2011
AT&T July 2000 - March 2009
Skills
Corporate Training, Training Delivery, Instructional Design, Call Center Development, Operations Management, Defined Benefit, Defined Contribution, Employee Benefits, Benefits Administration, Health & Welfare..., Team Management, Team Building, Team Leadership, Workforce Management, Workforce Development, Performance Management, Performance Improvement, Performance Appraisal, Call center start-up, Staff Development, Quality Assurance, Procedure Development
Education
DeVry University-Missouri 1997 — 1999
Bachelor of Science (BS), Business Administration, Information Systems
AT&T June 2012 - Present
AT&T May 2011 - June 2012
AT&T February 2001 - May 2011
Skills
Computer Hardware, Computers, Computer Software..., Computer Security, Computer Maintenance, Telecommunications, Telecommunication..., Computer Network..., LAN-WAN, Wireless Networking, Software Installation, IP, Vendor Management, Wireless, VoIP, Ethernet, Integration, Call Centers, Team Leadership, Troubleshooting, Program Management
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master's degree, Management Information Systems, General
DeVry University 2010 — 2011
Bachelor's degree, Technical Management
AT&T June 2011 - Present
Education
DeVry University-California 2011 — 2015
Computer and Information Systems Security/Information Assurance
JPMorgan Chase November 2013 - Present
Citi 2010 - 2013
Citi 1995 - 2010
National Westminster Bank 1990 - 1995
AT&T 1986 - 1990
Skills
Infrastructure, Integration, Data Center, Outsourcing, Servers, Management, Resource Management, Business Development, Mergers & Acquisitions, Strategic Planning, Data Migration, Performance Management, Risk Management, Vendor Management, Business Analysis, Project Management, Process Improvement, Financial Modeling, Portfolio Management, Derivatives, Program Management, SDLC, Investment Banking, Desktop Computers, Data mi
Education
DeVry University 1984 — 1986
Electronics Technology