AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T February 2015 - Present
Enterprise Rent-A-Car October 2011 - September 2013
CommUnity Care October 2010 - October 2011
Comcast Cable September 2008 - September 2009
Skills
Customer Service, Sales, Microsoft Excel, Leadership, PowerPoint, Sales Management, Social Media, Retail, Team Building, Strategic Planning, Teamwork, Team Leadership, Time Management, Social Media Marketing, Public Speaking, Customer Satisfaction
Education
American InterContinental University 2009 — 2010
Master of Business Administration (M.B.A.), Healthcare Management
American InterContinental University 2006 — 2009
Bachelor of Business Administration, Healthcare Management
World Fuel Services February 2015 - Present
The Brinks Company January 2014 - December 2014
Pernod Ricard USA May 2013 - September 2013
Colgate Palmolive Company September 2010 - May 2013
MillerCoors Brewing Company November 2006 - August 2010
AT&T November 2003 - October 2006
Imperial Tobacco January 2000 - October 2003
Skills
Forecasting, Financial Analysis, SAP, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Hyperion Enterprise, Financial Modeling, Budgets, Consumer Products, P&L, Accounting, Análisis financiero, Hyperion, Informes financieros, Ley Sarbanes-Oxley, Presupuestos, Pronósticos
Education
American InterContinental University-South Florida 2000 — 2001
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
University of Puerto Rico-Bayamon 1994 — 1998
Bachelor of Business Administration (B.B.A.), Accounting
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
M13 Graphics December 2012 - Present
American InterContinental University October 2007 - Present
AT&T June 2010 - November 2011
U.S. Cellular January 2006 - January 2007
Skills
Sales, Marketing, Photography, Advertising, Retail, Public Relations, Customer Service, Adobe Creative Suite, Photoshop, Social Media, Illustrator, Microsoft Office, Customer Satisfaction, Customer Retention, Merchandising, Vector Illustration, Networking, Social Promotion, Leadership Development, Development Of..., Team Building, Team Management
Education
American Intercontinental University 2007 — 2012
Bachelor of Arts (B.A.), Design and Visual Communications, General
Marquette University 2003 — 2004
XO Communications December 2014 - Present
XO Communications September 2014 - Present
Cbeyond November 2012 - September 2014
360 Dynamics LLC March 2009 - August 2014
Payscape Advisors June 2012 - June 2013
AT&T October 2008 - August 2010
Total Global Investments, Inc August 2006 - June 2008
American Express July 2000 - July 2006
Best Buy May 1999 - June 2000
Skills
Micro, Adobe Creative Suite, 10 Key, iWork, Salesforce.com, Strategic Planning, Customer Service, Team Building, Global Business..., Inside Sales, Sales Management, Coaching, Graphic Design, Team Leadership, Marketing Strategy, Social Networking, Social Media, Social Media Marketing, Six Sigma, Public Speaking, Toastmasters, Economic Development, Leadership Mentoring, Leadership, Entrepreneurship, Training, Marketing, Start-ups, Sales, Management
Education
American InterContinental University 2008 — 2010
Bachelor, International Business Visual Communication
My home October 2012 - Present
AT&T June 2002 - October 2012
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, VoIP, Managed Services, Customer Retention, Mobile Devices, Call Centers, Customer Experience, Unified Communications, Sales Operations, Customer Satisfaction, Cellular Communications, Account Management
Education
American InterContinental University 2011 — 2014
Bachelor's degree, Criminal Jusice concentration in Forensic Science
EnerPath 2013 - Present
Mutual of Omaha December 2011 - January 2013
Stafkings Healthcare May 2011 - November 2011
Morgan Stanley August 2010 - May 2011
Verizon Wireless October 2007 - August 2010
AT&T February 2000 - March 2005
Skills
Sales, Customer Service, Telecommunications, Energy Efficiency..., Retirement Planning, Fixed Annuities, Retirement, Series 7, 401k, Mutual Funds, 401k Rollovers, IRAs, Wealth Management, Strategic Financial..., series 66
Education
American Intercontinental University 2005 — 2005
Associate of Science (A.S.), Business Administration and Management, General, 3.5
UT Health Science Center October 2008 - Present
Lubys Inc August 2006 - October 2008
AT&T February 2000 - January 2006
Skills
Analysis, Payroll, Strategic Planning, Team Leadership, Team Building, Microsoft Office, Strategic Financial..., Financial Reporting, PowerPoint, Training, Microsoft Word, Microsoft Excel, Program Management, Accounts Receivable, Accounting, Budgets, PeopleSoft, IDX, QuickBooks, Coaching, Customer Service, Account Reconciliation, Accounts Payable, General Ledger, Recruiting, Access, Finance, Management, Financial Accounting, Change Management, Policy, Project Planning, Forecasting, Process Improvement, Invoicing, Human Resources, Financial Analysis
Education
American InterContinental University
Bachelor's Degree, Finance and Financial Management Services
Hawk's Eye on Business 2009 - Present
AT&T January 2006 - January 2009
AT&T January 2004 - January 2006
Cisco Systems 2000 - 2001
Skills
Team Building, Team Leadership, Networking, Small Business, Telecommunications, Online Marketing, Reputation Management, Online Reputation..., Website Development, Web Hosting, Text Marketing, Mobile Marketing, Social Media Marketing, Account Management, Call Center, Marketing Strategy, Integration, CRM, Selling, Managed Services, Entrepreneurship, Security, Strategy, Sales Process, Sales, Training, Marketing, Social Media, Team Management, Lead Generation, Blogging, Strategic Partnerships, Project Planning, Direct Sales, B2B, Social Networking, Business Development, E-commerce, Time Management
Education
American InterContinental University 2006 — 2007
Computer Science
Weiser High 1976 — 1980
BodybyJuana, LLC December 2011 - Present
AT&T April 1996 - Present
AT&T April 1996 - December 2012
Skills
Business Management, Personal Training, Zumba, Group Fitness, Sports Nutrition, Conflict Resolution, Relationship Management, Fitness, Nutrition, Fitness Training, Wellness, Public Speaking, Coaching, Yoga, Wellbeing, Weight, Sales Management, Team Building, Customer Satisfaction, Strategic Planning, Cross-functional Team..., Customer Service, Leadership Development, Healthcare, Small Business, Leadership, Corporations, Teaching, Entrepreneurship, Marketing, Motivational Speaking, Training, Sales, Social Networking, Customer Retention, Sales Operations, Customer Experience, Management
Education
American Intercontinental University
Bachelors, Business Management, 4.0
Career Education Corporation November 2004 - January 2014
AT&T 2000 - 2004
Skills
Financial Analysis, Financial Modeling, Financial Forecasting, Hyperion Enterprise, Forecasting, Finance, Sarbanes-Oxley Act, Sarbanes-Oxley, Financial Reporting, Corporate Finance, Accounting, Data Analysis, Financial Accounting, Account Reconciliation, Strategic Financial..., Analysis, Restructuring, Budgets, Financial Planning, Leadership, Management, Leadership Development, Training
Education
American InterContinental University 2007 — 2008
Master of Business Administration (MBA), Finance, General
Assurex Health July 2015 - Present
Assurex Health February 2015 - Present
AssureRx Health, Inc November 2012 - Present
Athena Diagnostics December 2011 - November 2012
Whippet Technologies, Inc April 2011 - June 2011
Takeda Pharmaceuticals May 2005 - April 2011
Romark Laboratories, L.C. 2004 - 2005
AT&T 2003 - 2004
BellSouth 2001 - 2003
Atlanta Knee and Shoulder Clinic 1997 - 2000
Skills
Sales Operations, Pharmaceutical Sales, Direct Sales, Account Management, Cold Calling, Pharmaceutical Industry, Sales Management, Sales Process, Sales, Territory Management, Hospitals, Selling, Salesforce.com, Solution Selling, New Business Development, Marketing, Sales Force Development, Selling Skills, Leadership, Medical Devices, CRM, Competitive Analysis, Neurology, Capital Equipment, Cardiology
Education
American InterContinental University
MIT, Information Technology
Georgia Southern University
Bachelor of Science, Biology
NES Associates, LLC June 2015 - Present
DMI (Digital Management, Inc.) September 2014 - May 2015
AT&T December 2012 - April 2014
CACI International Inc September 2011 - November 2012
Allied Technology August 2010 - January 2011
Lifespan October 2004 - April 2007
Community College of Rhode Island January 2006 - July 2006
Skills
Troubleshooting, System Administration, Active Directory, Information Assurance, SharePoint, Networking, Computer Security, Technical Support, Network Administration, Program Management, Help Desk Support, Customer Service, Windows, Windows 7, Security, Training, Servers, Operating Systems, Security Clearance, Software Installation, Virtual Assistance, Security+, Information Technology, Cisco Technologies, BMC Remedy, Computer Hardware, Hardware, Desktop Support, Remote Assistance, Leadership, Windows Server, Network Security, DoD, Disaster Recovery, A+ Certified, Air Force, Integration, ITIL, Microsoft Technologies, IT Management, Windows XP, DNS, CCNA, IT Service Management, Military, Windows 8, SCCM, Printers, Computer Network..., VMS
Education
American InterContinental University 2011 — 2013
Bachelors, Information Technology
Community College of Rhode Island 2005 — 2006
none, General Studies
AT&T February 2002 - Present
DULUTH-GEORGIE January 2002 - January 2002
Skills
VoIP, Troubleshooting, Telecommunications, Networking, Network Design, Wireless, Call Centers, Project Management, Computer Network..., Customer Satisfaction, Technical Support, Disaster Recovery, Call Center, Vendor Management, Windows, Access, Computer Hardware, TCP/IP, Software Documentation, Hardware, GSM, Windows 7, •Human Computer..., •Encrypting Excel...
Education
American InterContinental University 2013 — 2015
MASTERS IN INFORMATION ASSURANCE & CYBER SECURITY, Information Technology, 4.0
Kaplan University 2011 — 2013
BACHELORS OF SCIENCE DEGREE IN INFORMATION TECHNOLOGY, Computer and Information Sciences and Support Services, 3.40
KAPLAN UNIVERSITY
Raymond James Financial, Inc. June 2015 - Present
Raymond James Financial Inc. July 2012 - June 2015
Raymond James Financial, Inc. November 2004 - July 2012
CrossCom National February 2003 - October 2004
Switch and Data January 2001 - January 2002
2nd Century Communication March 2000 - December 2000
Rhythms NetConnections November 1999 - March 2000
AT&T October 1998 - November 1999
TCI September 1997 - October 1998
Skills
Telephony, Cisco Technologies, VoIP, SIP, Avaya, Video Conferencing, Tandberg, Switches, TCP/IP, Servers, Data Center, Windows Server, Project Management, Network Security, Cisco IOS, Routers, Troubleshooting, Disaster Recovery, VPN, Polycom Video..., Avaya IP Telephony, Microsoft SQL Server, Microsoft Office 2007, Lync, Cisco UCS, Systems Engineering, Written & Oral..., Avaya Aura, Unified Messaging, Contact Centers, Nortel Meridian, Norstar, Call Pilot, Trading Systems, NICE Call Recording, ACD, E&M, MPLS, Telecommunications, Technical Support, LAN-WAN, Network Architecture, Avaya Technologies, Microsoft Office
Education
American InterContinental University 2009 — 2011
Master's degree, Information Technology Project Management, 3.96
American InterContinental University 2003 — 2004
Bachelor's degree, Computer Systems Networking and Telecommunications, 4.0
AT&T January 2014 - Present
US Army May 2008 - Present
US Army May 2008 - August 2012
US Army May 2008 - August 2012
Steak and Ale January 2003 - June 2006
Margaritas Cantina August 2005 - March 2006
Steak and Ale January 2003 - August 2005
Skills
Mechanical Engineering, Weapons Training, Weapons Handling, Office Administration, Bartending, Customer Service, Social Networking, Operational Planning, Army, Training, Military, Military Experience, Cooking, DoD, Force Protection, Food, Military Operations, Military Training, Security Clearance, Weapons, Defense, Military Logistics, Organizational..., Physical Security, Microsoft Office, Strategic Planning, Management, Team Building, Microsoft Excel, Troubleshooting, Team Leadership, Security, Analysis, Tactics
Education
American InterContinental University 2010 — 2013
Associate of Arts (AA), Business Administration and Management, General
American InterContinental University 2010 — 2013
Bachelor of Business Administration (BBA), Accounting and Finance
American InterContinental University
Associate of Business Administration, Accounting and Finance
Randstad Technologies US January 2014 - Present
Randstad Technologies US (formerly Technisource) 2007 - Present
AT&T Global Services December 2010 - December 2013
Wachovia, A Wells Fargo Company December 2009 - November 2010
AT&T 2007 - 2009
Liberty Diversified Industries 2000 - 2006
Liberty Carton 2000 - 2006
Liberty Paper 2000 - 2006
Diversi-Plast 2000 - 2006
Southern Diversified Industries 2000 - 2006
Skills
SharePoint, Business Change..., Microsoft Office 2007, Visio, MS Project, PMO, PMI, Access, PMP, Project Server, Cross-functional Team..., Change Management, Process Improvement, Integration, Project Management, ITIL, Data Center, Management, Project Portfolio..., Project Planning, Leadership, Risk Management, Requirements Gathering, Vendor Management, Microsoft Project, System Deployment
Education
American Intercontinental University 2005 — 2006
MBA
Old Dominion University 1989 — 1993
BSDH
Www.MusicLancers.com January 2014 - Present
Accenture September 2009 - Present
TheCitysChat.com 2011 - 2015
World Star Chat / Hip Hop Business University March 2010 - 2014
TrewCap (Media) Inc. November 2007 - December 2010
USAF February 2007 - February 2010
AT&T March 2007 - December 2008
United States Army 2001 - 2007
Skills
Team Building, Program Management, Team Leadership, Cross-functional Team..., Strategic Planning, Leadership, Project Planning, Networking, Requirements Analysis, Operations Management, Integration, SEO, Vendor Management, Business Analysis, SharePoint, System Administration, Telecommunications, Joomla, Web Design, Internet Entrepreneur, Security, Marketing, Entrepreneurship, Social Media, Social Networking, Entertainment, Social Media Marketing, Management
Education
Palo Alto Community College 2008 — 2010
Business Admin, Computer Information Systems
American InterContinental University 2005 — 2006
Bussiness Admin, Marketing
Fulton County Schools November 2011 - Present
Georgia Department of Early Care February 2007 - November 2011
Georgia Department of Corrections February 1995 - July 2006
AT&T March 2005 - February 2006
Skills
Teaching, Higher Education, Non-profits, Event Planning, Administrative..., Early Childhood..., Training, Workflow, Superior Work Ethic, Microsoft Office, SharePoint, Purchase Requisitions, Bank Reconciliation, Human Resources, Data Entry, Nonprofits, Sales, Customer Service, Administrative..., Community Outreach, Educational Leadership, Leadership, PowerPoint, Public Speaking
Education
Ashford University 2010 — 2012
Masters, Education (ECE)
American InterContinental University 2007 — 2009
Bachelor of Arts (B.A.), Accounting and Finance
Telfair County High School 1988 — 1993
General Business Diploma, General Business
Seton Healthcare Family February 2014 - Present
AT&T March 2008 - December 2013
Bay Bridge Administrators, LLC April 2007 - December 2007
Esoterix July 2006 - March 2007
Perot Systems Government Services September 2003 - March 2006
Skills
Health Insurance, Claim, Claim Investigation, Claims Management, Claims Handling, Ten Key, Microsoft Office, Medical Billing, Medical Terminology, Medical Coding, Benefits Administration, Customer Satisfaction, Accounts Receivable, VoIP, Telecommunications, Field Installation, Equipment Installation, Invoicing, Insurance, HIPAA, Medical Records, Training, Customer Service
Education
American InterContinental University 2006 — 2007
Business Administration and Management, General
Manor High School 1989 — 1993
MarketingRT June 2012 - Present
CA Technologies January 2014 - August 2014
LexisNexis April 2013 - June 2014
AT&T eCommerce Creative eXperience Team April 2010 - April 2013
AT&T April 2012 - March 2013
Heritage Web Design May 2009 - December 2012
The Home Depot March 2008 - July 2009
2008AT&T Online Markets (formerly BellSouth Telecommunications) April 1997 - October 2007
BellSouth AT&T 1998 - 2007
BellSouth Interconnection Services 1997 - 2007
Skills
Web Design, DreamWeaver, Photoshop, Flash, Fireworks, Illustrator, HTML (hand-coding and..., HTML5, CSS & CSS3, Acrobat Professional, Javascript, JQuery, Access Database (SQL), XML, PHP, JSP (for portal app), Interwoven Team Site, WordPress, Joomla!, Documentum, Tortoise SVN, Agile/SCRUM Process, SEO, Section 202/508..., Chrome, Opera, Mozilla..., WebTrends, Omniture, WebSideStory (HBX), Websites, Dreamweaver, JavaScript, HTML, JSP, Adobe Acrobat, Adobe Fireworks, Joomla, Google Analytics, Content Development, HTML 5, CMS, E-commerce, jQuery, Web Development, Content Management, Information Architecture, Mobile Applications, Web Analytics, CSS, Usability, XHTML
Education
New Horizons Technical 2009 — 2010
.NET Certificates, Programming in .NET, SQL Server, C#
American Intercontinental University 2005 — 2007
AA (with Honors), Business Administration
AT&T January 2015 - Present
CCLD Networks April 2014 - January 2015
Pin pay April 2010 - January 2014
fal-dete Alfa Telecom Beirut Lebanon April 2008 - April 2010
Kuwait finance house (KFH) April 2005 - April 2008
Total IT systems April 2003 - April 2005
Skills
SDLC, Windows, Outlook, HTML, Project Management, Visual Basic, Microsoft Office, Customer Service, Software Development, Business Analysis, Testing, Quality Assurance, SQL, Oracle, PL/SQL, ASP.NET MVC, VB.NET, Toad, Singl.eView, Systems Analysis, System Testing, System Architecture, Communication, Team Leadership, Team Building, Data Migration, Data Analysis, Time Management, Program Management, Programming, Programming Languages, Software Project..., Software Design, Software Quality..., Software Documentation, Enterprise Software, MS Project, Scrum, User Acceptance Testing, Tableau, Microsoft CRM, Microsoft Dynamics ERP, MS Excel Pivot Tables, Data Analytics, Big Data Analytics, Cross-functional Team..., Reporting & Analysis, Operations Management, Core Banking, Telecommunications...
Education
American Intercontinental University 2003 — 2004
Bachelor's degree, Information Technology Project Management
The Retail Outsource 2012 - Present
Source Interlink Companies October 2013 - June 2014
AT&T February 2006 - January 2011
Sprint Nextel August 2005 - February 2006
Cingular May 2004 - August 2005
Alltel Wireless December 2001 - January 2003
Skills
Call Center, Telecommunications, Customer Satisfaction, DSL, Wireless, Troubleshooting, VoIP, Customer Experience, Telephony, Customer Retention, Customer Service, Escalation, Sales, Siebel, Supervising, Training Delivery, Microsoft Office, Technical Proficiency, Team Environments, Organizational..., Resourceful..., Cable Television, Retail Sales, Call Centers, Direct Sales, Coaching, Retail, Account Management, Merchandising, Management, Sales Management, Leadership, Training, Sales Process, Solution Selling
Education
American InterContinental University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Florida Community College at Jacksonville 1998 — 2001
Associate of Arts (A.A.), History
Hellmann Worldwide Logistics December 2014 - Present
AT&T December 2013 - December 2014
Fine Furniture March 2012 - June 2013
Macy's October 2009 - June 2011
Sony June 2007 - July 2008
Skills
Problem Solving, Foreign Languages, Lotus Notes, Microsoft Office, Computer Proficiency, Coaching Staff, Presentations, Training, Logistics, Big Ticket Sales
Education
American InterContinental University-South Florida 2010 — 2013
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
Università degli Studi di Verona 2007 — 2008
Business/Managerial Economics
Logos Academy Campus
Theoretical and Mathematical Physics
AT&T November 2011 - Present
Marriage Uni-Versity January 2011 - Present
AT&T December 2007 - November 2011
New Avenues February 2007 - October 2007
Aaron's, Inc September 2006 - February 2007
Alltel Wireless February 2005 - July 2006
RadioShack May 2002 - January 2005
Sprint 2001 - 2002
Skills
Coaching & Mentoring, Public Speaking, Logo Design, Presentation Skills, Client Services, Leadership, Customer Service, Customer Satisfaction, Team Leadership
Education
American InterContinental University 1998 — 1999
Interior Design
Tallahassee Community College
Graphic Design
Regency Furniture February 2014 - Present
Self-employed January 2012 - January 2014
AT&T March 2003 - January 2010
Skills
Soundbooth, Photography, Videography, Sales, Security, Customer Service, Retail, Microsoft Office, Customer Satisfaction, Photoshop, Social Media, Microsoft Word, Sales Management
Education
American InterContinental University 2012 — 2015
Associate's degree, Business/Managerial Economics
Lower Richland High 1980 — 1984
Artech Information Systems / IBM / AT&T June 2014 - Present
Kipe Staffing May 2012 - December 2013
OmniTECH Institute 2013 - 2013
AT&T March 2001 - March 2012
Interland 2004 - 2005
Skills
Program Management, Testing, Team Leadership, Private Line, TIRKS, Change Management, ITIL, Wireless, Telecommunications, Networking, Visio, VoIP, Security, Data Center, Frame Relay, System Administration, Ethernet, Software Project..., PMP, Troubleshooting, LAN-WAN, Vendor Management, T1, Integration, Software Documentation, Technical Support
Education
Omnitech Institute 2013 — 2013
IT, Network and System Administration/Administrator, HIGHEST HONOR 4.0
Nashville State Community College 2006 — 2008
Network Engineer, Information Technology
American InterContinental University 2004 — 2005
Bachelor's Degree, Information Technology
Meridian Community College 1994 — 1998
Electronics Technology, Electrical, Electronics and Communications Engineering
LMI Aerospace November 2005 - Present
LMI Finishing November 2005 - Present
AT&T June 1999 - October 2005
Inventory Control, Cingular Wireless June 1999 - October 2005
Centrilift July 1995 - June 1999
Baker Hughes July 1995 - May 1999
Skills
Lean Manufacturing, Aerospace, Root Cause Analysis, Cycle Counting, Continuous Improvement, 5S, Distribution Center..., Manufacturing, Shipping, Auditing, Invoicing, Training, Management, Cost Accounting, Inventory Control
Education
American InterContinental University 2009 — 2011
Associate's degree, Business Administration and Management, General
American InterContinental University 2009 — 2011
Associates degree, Business
Beebe High School 1966 — 1970
Centrilift Education Center
Virginia College of Chattanooga, TN July 2013 - Present
Kontrol Magazine February 2012 - Present
Virginia College July 2013 - July 2014
Ella Bee Social Media & PR October 2010 - January 2012
Tre-Media April 2011 - August 2011
AT&T June 2003 - April 2007
Skills
Media Relations, Press Releases, Public Relations, Marketing, Strategy, Blogging, CRM, Internal Communications, Advertising, Market Research, Newsletters, Management, Public Speaking, Leadership, Event Planning, Social Networking, Microsoft Office, Social Media, Marketing Strategy, Strategic Planning, Event Management, Social Media Marketing, Editing
Education
American Intercontinental University 2006 — 2007
M.B.A., General Management
Dillard University 1999 — 2003
B.A., Mass Communications
DriveTime November 2014 - Present
Freelance January 2012 - Present
AT&T January 2014 - June 2014
Paragon Marketing May 2013 - January 2014
AX Armani Exchange October 2012 - January 2013
Verizon Wireless October 2009 - August 2012
Gap Inc./Old Navy August 2009 - September 2010
Target April 2006 - July 2009
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Cellular Communications, Mobile Devices, Solution Selling, Customer Satisfaction, LTE, Sales Process, Sales Operations, Customer Experience, Product Marketing, Social Media Marketing, Business Development
Education
American InterContinental University 2011 — 2012
Bachelor of Business Administration (B.B.A.), International Business
Georgia Perimeter College 2007 — 2009
Associate of Arts (A.A.), Foreign Language
BP June 2013 - Present
BP January 2013 - Present
BP September 2010 - December 2012
BP June 2008 - September 2010
BP November 2004 - June 2008
AT&T 2001 - 2003
LTV Steel 1997 - 2001
United States Air Force September 1993 - September 1997
Skills
Engineering, Factory, Commissioning, Automation, Refinery, SAP, Primavera P6, Project Management, Project Planning, Troubleshooting, Safety Instrumented..., Instrumentation, Petroleum, Continuous Improvement, Oil/Gas, Gas, Maintenance & Repair, Petrochemical, Inspection, Process Control, Project Engineering, Preventive Maintenance, Maintenance Management, EPC, Pipelines, DCS, LNG, Onshore, Process Safety, Oil & Gas, Pumps, Team Management
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Project Management, Project Management
American Intercontinental University 2001 — 2004
Bachelor of Information Technology, Computer/Information Technology Administration and Management
The United States Department of Labor (Apprenticeship)
Control Equipment Electrician Technician, Instrument/Analyzer
AT&T June 2010 - Present
Skills
Telecommunications, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Account Management, Customer Satisfaction, Call Centers, Team Leadership, Sales Management, Team Building, Management, Customer Retention, VoIP, Forecasting, Sales, Salesforce.com, Leadership, Training
Education
American InterContinental University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Red Cross February 2013 - Present
Pottery Barn October 2011 - Present
Pilot Flying J December 2008 - October 2011
Frankenmuth Travel Agency February 2011 - September 2011
AT&T January 1994 - June 2006
Skills
Office Management, Microsoft Office, Administrative Office..., Customer Service, Committed to Customer..., People Skills, Registration, Appointment Scheduling, Job Scheduling, Filing, Telephone Reception, Multitasking Skills, Office Equipment..., Cpr Certified, Employee Training, Instructor-led Training, Direct Sales, Employment Practices..., Bookkeeping, Social Networking, Public Speaking, Cashiering, Data Entry, Time Management, Retail Sales, Administrative..., Office Administration, Hiring, Inventory Management, Store Management, Schedules, Inventory, Process Scheduler
Education
American InterContinental University 2007 — 2008
Associate's Degree, Health/Health Care Administration/Management
Social Security Administration August 2014 - Present
US Small Business Administration October 2013 - August 2014
BGE HOME March 2014 - July 2014
Broadridge Financial Solutions October 2011 - October 2013
Mediacom Communications March 2011 - July 2011
AT&T February 2008 - February 2011
Cavalier Telephone October 2006 - January 2008
ZOLL Medical Corporation October 2002 - August 2006
Skills
MS Office products, Customer Service, Process Improvement, Call Centers, Business Analysis, Vendor Management, Management, Team Leadership, Financial Services, Microsoft Excel, Leadership, Microsoft Office, Access, Customer Satisfaction, Salesforce.com, Account Management, Outlook, Analysis, Team Building, Risk Management, Relationship Management
Education
American InterContinental University 2011 — 2013
Associate of Arts (A.A.), Business Administration /information Systems, 3.91
CIT August 2003 - April 2014
TSA October 2004 - October 2005
Baxter Healthcare December 2002 - July 2003
Organon Pharmaceuticals August 2001 - October 2002
AT&T August 1995 - February 2001
US Army January 1990 - June 1995
Skills
Vendor Management, Budgets, Security, Risk Management, Project Management, Microsoft Exchange, Management, Disaster Recovery, SharePoint, IT Procurement, Process Improvement, ITIL, Active Directory, Business Analysis, Negotiation, IT Strategy, SDLC, IT Management, Integration
Education
American InterContinental University
Associate of Arts (AA), Business Administration and Management, General
New York City Department of Information Technology and Telecommunications December 2014 - Present
Bank Hapoalim, NY Branches October 2012 - December 2014
New York City Department of Information Technology and Telecommunications March 2012 - July 2012
AT&T December 2011 - March 2012
Hewlett-Packard July 2011 - December 2011
Zurich Insurance May 2011 - July 2011
CSC - Computer Sciences Corporation June 2009 - May 2011
Estee Lauder May 2006 - May 2009
PSEG November 2005 - May 2006
Altria July 2002 - July 2005
Skills
Cisco 5580's, Check Point r62,r65,r70, Cisco multi-context..., Nortel VPN, RSA SecurID, Websense Web Security, Network Security, Checkpoint, Firewalls, DNS, Security, Active Directory, Troubleshooting, VPN, XP, TCP/IP, Windows, Network Administration, System Administration, IT Operations, Servers, Technical Training, ASA, Cisco Technologies, Computer Security, IP, Windows Server, Information Security, Operating Systems, Networking, Software Documentation, Websense, Data Center, Technical Support, CISSP, DLP, Information Security..., Network Design, Penetration Testing, IPS, IDS, VMware, Disaster Recovery, Routers, Juniper, Cisco ASA, Windows XP, Juniper Technologies, Information Technology
Education
American InterContinental University 2004 — 2005
Masters, Information Technology
Touro College 1995 — 1998
Pursued BS, Computer Science
Self-employed as Ology, Inc. April 2011 - Present
Kickboard October 2013 - August 2015
formerly Vocalocity August 2011 - April 2012
The Art Institutes September 2008 - April 2012
Qualcomm October 2007 - April 2011
ITT Technical Institute April 2006 - September 2008
AT&T May 2007 - October 2007
UPS May 2006 - May 2007
Web.com April 2005 - May 2006
New Horizons Computer Learning Centers November 2002 - April 2003
Skills
HTML5, CSS3, JavaScript, Angular.js, LESS, SASS, jQuery, jQuery UI, HAML, Jade, JSON, JSONP, Highcharts, Flot Charts, Twitter Bootstrap, Ionic, Cordova, PhoneGap, Intel XDK, Firebase, Parse, Wordpress, Webstorm, Visio, Balsamiq, OmniGraffle, Responsive Web Design, Mobile Applications, Photoshop, Section 508, Agile Methodologies, Scrum, Git, Subversion, CSS, WordPress
Education
American InterContinental University 2004 — 2005
Master's Degree, Information Technology
Syracuse University 1998 — 2002
Bachelor's Degree, Information Technology
AT&T April 2013 - Present
AT&T September 2008 - April 2013
AT&T May 2004 - September 2008
Polk County Sheriff's Office June 1999 - May 2004
Skills
Training, Business, Customer Service, E-Learning, GSM, Technology, Management, Project Management, Human Resources, Conflict Management, Six Sigma, Call Centers, Coaching, Performance Management, Employee Training, Vendor Management, Telecommunications, Troubleshooting, Team Building, Team Leadership, Customer Satisfaction, Training Delivery, Team Management, Customer Retention, Wireless, Leadership, Process Improvement, Employee Relations, Employee Engagement, Cross-functional Team..., Program Management, Leadership Development, Organizational..., Needs Analysis, Soft Skills, Instructor-led Training, Performance Consulting, Customer Experience, Performance Improvement
Education
American InterContinental University 2009 — 2012
Bachelor's degree, Human Resources Management/Personnel Administration, General
Cedartown High School 1994 — 1998
High School Diploma
Micheal Kors August 2012 - Present
AT&T August 2009 - August 2012
MAC Cosmetics June 2007 - August 2009
Skills
Merchandising, Microsoft Excel, Microsoft Office, Retail, Textiles, Retail Sales, Purchasing, Sales Management, Fashion, Social Media, Loss Prevention, Customer Service, Inventory Control, Store Operations, Apparel, Inventory Management, Styling, Sales, Microsoft Word, Store Management, Trend, Visual Merchandising, Management
Education
University of South Alabama 2004 — 2005
James H Faulkner State Community College 2001 — 2002
American InterContinental University
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
American Family Insurance June 2013 - Present
AT&T September 2012 - April 2013
Ralcorp Frozen Bakery, Inc January 2012 - September 2012
VT Services, Inc July 2005 - October 2011
VT Group, Inc July 2005 - October 2011
Peachtree Summit (Federal Bldg) June 2005 - July 2005
KPMG May 2005 - June 2005
Home Depot, Inc February 2005 - April 2005
AirGate PCS, Inc. November 2004 - February 2005
Viewlocity, Inc 2001 - 2003
Skills
Computer Hardware, Workstations, Windows, Printers, Servers, Desktop Support, Active Directory, XP, Windows 7, Novell, Troubleshooting, Network Administration, Citrix, Windows Server 2003, Software Installation, Windows Server, Operating Systems, A+ Certified, Hardware, System Administration, Laptops, DHCP, Remedy, VPN, VMware, TCP/IP, Blackberry, Switches, DNS, Blackberry Enterprise..., Antivirus, HP, Deployment, Microsoft Office, Documentation, Access, Network Security, BMC Remedy, Networking, Technical Support, Software Documentation, System Deployment, Visio, SharePoint, Cisco Technologies, Windows XP, Help Desk Support, Security, Information Technology
Education
American Intercontinental University 2010 — 2016
Information Technology
Richland N.E. High School, Columbia S.C.
High School Diploma
US ARMY National Guard
US ARMY, Fort Jackson S.C.
Fluidic Techniques January 2014 - Present
University of Texas at Arlington August 2013 - January 2014
Louis Powersports February 2012 - August 2013
AT&T Mobility June 2011 - February 2012
AT&T June 2011 - February 2012
IBM Global Services August 2009 - April 2011
TeleTech January 2009 - July 2009
Skills
Management, Training, Troubleshooting, Sales, Customer Satisfaction, Customer Service, Team Leadership, Sales Management, Leadership, Customer Experience, Sales Operations, Cross-functional Team..., Retail, Team Building, Account Management, Direct Sales, Call Centers, Problem Solving, Process Improvement, Pricing, Inventory Management, Project Planning, Competitive Analysis, Technical Support, Customer Retention, Adaptation, Telecommunications, Solution Selling, Call Center, Mobile Devices, Highly Adaptable, Organizing, CRM, Forecasting, Product Management, Vendor Management, Sales Process, Purchasing, AutoCAD, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Paris Junior College 2012 — 2013
General Studies, Mechanical Engineering, Sophomore
The University of Texas at Arlington 2013 — 2017
Bachelor's Degree, Business Management; Mechanical Engineering minor
American InterContinental University 2010 — 2011
Associate of Arts, Business Administration
Celeste High School 2003 — 2006
High School Diploma, Math, English, Physics, Chemistry, Mechanics, Computers, Spanish, History.
The University of Texas at Arlington 2013 — 2017
Business Management; Mechanical Engineering
AT&T Mobility February 2014 - Present
AT&T April 2013 - Present
All Marine C.C, LLC April 2010 - April 2013
Purchasing Managment International August 2008 - March 2010
Two Faces Inc October 2004 - August 2008
United States Marine Corps October 2000 - October 2004
Lighting Components & Design, Inc. 1995 - 2000
Skills
Purchasing, Database Management, Planning, Scheduling, Documentation, Sales Management, Budgeting, Team Leadership, Strategic Planning, Inventory Management, Microsoft Office, Marketing Strategy, Outlook, Operations Management, Excel, Coaching, Problem Solving, Word, Negotiation, Team Building, PowerPoint, Budgets, Project Planning, Microsoft Excel, Microsoft Word, Software Documentation, Recruiting, Database Admin, Process Scheduler, Human Resources, Sales, Training, Customer Service, Employee Relations, Analysis, Management, Troubleshooting, Leadership, Contract Negotiation, Networking, Project Management, Forecasting, Payroll, Procurement, Account Management, Customer Satisfaction, Program Management, Vendor Management, Cross-functional Team..., Leadership Development
Education
American InterContinental University 2010 — 2012
Masters Business Administration, Business Administration, Project Management
American InterContinental University 2008 — 2010
Bachelors, Information Technology
AT&T April 2015 - Present
Insight Global July 2014 - April 2015
HCAB 2012 - 2014
Westech College 2006 - 2009
The Boeing Company 1981 - 1986
Skills
Teaching, Public Speaking, Research, Training, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Admissions, Educational Consulting, Photoshop, Youth Mentoring, Drawing, Staff Development, Graphic Design, Academia, Adult Education, Resume Writing, Youth Development, Program Management, Record Labels, Leadership Development, Security, Strategic Planning, Team Building, Management, Analysis
Education
American InterContinental University 2006 — 2011
Masters, Information Technology: Project Management & Internet Security
American InterContinental University 2006 — 2008
Bachelor of Science, Criminal Justice
Ashwood University 1977 — 1981
Bachelor of Business Administration, Business Management
AT&T September 2004 - Present
MJM Technologies, Inc July 2000 - June 2004
Variable Annuity Life Insurance Co. (VALIC) February 1998 - February 1999
Ronald Blue & Co. March 1996 - February 1998
Skills
Requirements Gathering, Financial Analysis, Software Development, Process Improvement, Strategic Financial..., Project Management, PMP, Business Analysis, Integration, Software Project..., CRM, Databases, Testing, Analysis, Change Management, Cross-functional Team..., Leadership, SDLC, Software Documentation, Business Intelligence
Education
Kennesaw State University 2011 — 2011
PMP Certification, Project Management
American InterContinental University 1999 — 2000
Masters, Information Technology
Berry College 1989 — 1993
Bachelor of Science, Economics
PWC August 2013 - October 2014
Salesforce June 2013 - August 2013
North Western University February 2013 - April 2013
Walgreens June 2012 - January 2013
IBM September 2011 - March 2012
Microsoft Corporation March 2011 - May 2011
Microsoft August 2010 - December 2010
Kraft Foods August 2004 - July 2008
AT&T February 2001 - March 2003
AT&T March 2000 - February 2001
Skills
Technical Support
Education
Colorado Technical University 2010 — 2012
Associate's Degree, Business Administration, Management and Operations, 3.0
American InterContinental University 2009 — 2010
Associates, Business of Adminstration / Informantion Technology
AT&T September 2013 - Present
AT&T October 2008 - September 2013
AT&T April 2007 - October 2008
AT&T February 2006 - April 2007
Skills
Telecommunications, PeopleSoft, Vendor Management, Process Improvement, Wireless, Training, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, VoIP, Troubleshooting, Human Resources, Program Management, Customer Retention, Leadership, Team Leadership
Education
American InterContinental University 2009 — 2010
BA, Business with a concentration in HR Management
Morgan State University 1996 — 1998
Electrical Engineering
Malverne High School 1992 — 1996
AT&T September 2013 - Present
AT&T September 2013 - November 2014
Ashford University October 2010 - June 2013
Ashford University July 2009 - October 2010
Big 5 Sporting Goods September 2008 - July 2009
Aaron's, Inc July 2007 - August 2008
Skills
Public Speaking, Educational Advising, Sales, Organizational..., Organizational..., Strategic Financial..., Merchandising, Microsoft Office, Customer Service, Conflict Resolution, Change Management, CampusVue, eCollege, Avaya, Outlook, Community Outreach, pianist, Admissions
Education
Ashford University 2010 — 2013
Master of Business Administration (MBA), Management Information Systems, General
American InterContinental University 2005 — 2007
Bachelor of Business Administration (BBA), Organizational Psychology and Development
SPH Analytics 2015 - Present
Servpro 2013 - 2015
Ardent Management Consulting 2011 - 2013
Microsoft 2007 - 2011
ZC Sterling 2006 - 2007
AT&T 2004 - 2006
Flag Financial 2000 - 2004
Education
American InterContinental University
Bachelor of Information Technology, Information Technology
Afro Senses Ethnic Imports July 2011 - Present
Ellison Enterprises 2010 - Present
Thank you, cheesus cheesecakes February 2009 - Present
Afro-senses imports,inc. March 2011 - September 2011
Alpine Access/figis November 2009 - December 2009
AT&T February 2009 - June 2009
US Census Bureau February 2009 - June 2009
Circuit City, Inc November 2008 - February 2009
AOL January 2005 - January 2006
US Census Bureau January 2004 - January 2006
Skills
Time Management, Retail, Customer Service
Education
American InterContinental University 2011 — 2015
AA, Criminal Justice
Lane Business College
Dorthea B
Maryland State Department of Education
Piedmont Community College
AT&T January 2000 - Present
Skills
Telecommunications, MPLS, IP, Data Center, Cisco Technologies, Solution Architecture, VoIP, Cloud Computing, Integration, Unified Communications, Managed Services, System Deployment, LAN-WAN, WAN, Wireless, Network Architecture, Network Design
Education
American InterContinental University 2008 — 2010
BS, Internet Security
American InterContinental University 2007 — 2008
AS, Business Administration
AT&T March 2001 - Present
Skills
Telecommunications, VoIP, Call Centers, Managed Services, Process Improvement, Team Leadership, Customer Experience, Management, Data Center, IP, Basics of Unix, IT Management, Managed Hosting, Cloud Computing, Service Management, Telco, IT Service Management, Vendor Management, Telephony, Service Delivery
Education
American InterContinental University 2015 — 2017
Master of Business Administration (MBA), Management
CUNY New York City College of Technology
Bachelor of Technology (B.Tech.), Telecommunications Engineering
Verizon Wireless June 2008 - Present
KB Home May 2007 - March 2008
AT&T August 2005 - May 2007
Skills
Cellular Communications, Quotas, 4G, Long Distance, M2M, Solution Selling, Telecommunications, Direct Sales, Wireless, Cold Calling, Customer Retention, Mobile Technology, Sales Operations, Mobile Devices, Wireless Broadband, B2B, CDMA, Salesforce.com, LTE, Sales Presentations, Wireless Networking, Lead Generation, Account Management, T1, Contract Negotiation, Mobile Communications, Selling, New Business Development, Sales Process, Unified Communications, Managed Services, Sales
Education
American InterContinental University 2014 — 2016
Bachelor of Science in Business Administration, Business, Management, Marketing, and Related Support Services, B+
American InterContinental University 2008 — 2010
Associates Degree, Business Administration and Management, General
Antelope Valley College 2005 — 2005
State of California Real Estate Certificate, Real Estate, Passed
St. Klair's Finds, LLC August 2007 - Present
AT&T May 2001 - Present
Skills
Customer Experience, Telecommunications, E-commerce, Adobe Creative Suite, Account Management, Call Centers, Customer Retention, Sales Process, Direct Sales
Education
American InterContinental University 2009 — 2012
Bachelor of Fine Arts (BFA), Web Page, Digital/Multimedia and Information Resources Design
AT&T December 2005 - Present
Skills
Business Process, Disaster Recovery, Telecommunications, Information Technology, Vendor Management, Integration
Education
American Intercontinental University 1998 — 2001
Bs, As, Information Technology
AT&T April 2012 - Present
Cox Media July 2010 - July 2011
Harmony Interiors, LLC October 2004 - October 2008
AT&T April 1996 - October 2004
Skills
Coordination, Purchasing, Telecommunications, Scheduling, Customer Relations, Problem Solving, Customer Service, Outlook, PowerPoint, Word, Excel, Budgeting, Proposal Writing, Customer Satisfaction, Inventory Management, Documentation, Account Management, Advertising, Access, Teamwork, Negotiation, Windows, Contract Negotiation, Team Building, Troubleshooting, Vendor Management, Time Management, Production, Planning, Team Leadership, Budgets, Cross-functional Team..., Leadership, Marketing, Microsoft Excel, Project Planning, Public Relations
Education
American Intercontinental University 1993 — 1995
Interior Design
Benjamin E. Mays High School 1984 — 1987
Mitel 2014 - Present
Rock-Tenn Company 2012 - 2013
American Biosurgical Inc. 2008 - 2012
Verizon Business 2007 - 2008
AT&T 1999 - 2007
Skills
Cross-functional Team..., Telecommunications, Process Improvement, Account Management, Sales Operations, Operations Management, Business Analysis, Solution Selling, Sales, Training, Salesforce.com, Product Management, Six Sigma, Logistics, Direct Sales, New Business Development, Sales Management, Managed Services, Sales Process, Budgets, Unified Communications, Siebel, SAP, Business Development, SaaS, B2B, Pricing, Negotiation, Customer Retention, Integration, NetSuite, Contract Management, Service Delivery, SharePoint, Oracle, Process Management, ERP Implementations, Project Coordination, Cross Functional Team..., Quality Assurance, Supply Chain..., Third Party Vendor..., Supply Chain Operations, Vendor Relationships, Supplier Performance, Cross-cultural Teams, ETL Tools, Cross-cultural
Education
American Intercontinental University 2011 — 2013
Bachelor of Business Administration, Specialization International Business, Magna Cum Laude
King Travel June 2014 - Present
AT&T October 2005 - Present
Skills
Team Building, Strategic Planning, Management, Leadership, Sales, Training, Direct Sales, Project Management, Process Improvement, Budgets, Customer Service, Marketing, Program Management, Account Management, Public Speaking
Education
American Intercontinental University 2007 — 2008
Master of Business Administration (MBA), Marketing, 3.8
American Intercontinental University 2007 — 2008
Master of Business Administration (MBA), Project Management, 3.8
Hampton University 1994 — 1998
Bachelor of Applied Science (BASc), Marketing
Hackensack High School 1990 — 1994
Hilti 2012 - Present
pharaohtech Egypt January 1998 - Present
unlimitedforall.com June 2010 - December 2011
Summit Technology Solutions (Orascom Holding & Sumitomo Corporation) May 2009 - August 2011
FLAG Telecom/ Reliance Globalcom May 2007 - May 2009
EgyNet March 2005 - April 2007
Middlesex University 2005 - 2007
Lucent Technologies October 1996 - February 2002
AT&T October 1994 - October 1996
Skills
Customer Satisfaction, CRM, Management, Team Building, Cross-functional Team..., Team Management, Strategy, Business Development, Marketing Management, Process Improvement, Customer Retention, Customer Service, Telecommunications, Competitive Analysis, Partner Management, Leadership, Business Strategy, Leadership Development, Strategic Partnerships, Marketing Communications, Outsourcing, Customer Acquisition, Virtual Teams, Training, New Business Development, Coaching, International Project..., Microsoft CRM, Team Leadership, Strategic Planning, Time Management, Sales, Customer Relations, Partnership Development, Customer Oriented, Partnerships, Key Account Management, Business Planning, Mobile Devices, Customer Focus, Training & Development, Account Management, Direct Sales, Partnership Management, Building Partnerships, Operations Management, International Sales, Project Management, pro, Sales Operations
Education
American InterContinental University 2014 — 2015
MBA, International Business, 3.93
Middlesex University 2005 — 2007
Masters, Business and Information technology
Cairo University 1989 — 1994
BSc, Communications & electronics
Sacre Coeur
High School/Secondary Diplomas and Certificates
Level 3 Communications July 2015 - Present
Ajilon March 2015 - July 2015
AT&T 2012 - February 2015
AT&T 2010 - 2012
Derby City Financial 2009 - 2010
Skills
Leadership, Direct Sales, Management, Call Centers, Sales, Time Management, B2B Marketing, Non-profit Leadership, Sales Management, Account Management, Employee Benefits, Customer Retention, Customer Experience, Customer Satisfaction, Solution Selling, Sales Operations, Business Development, Customer Service, Marketing, Strategy, Strategic Planning, Social Media, Team Building, Social Networking, Training, Networking, Recruiting, Team Leadership, Telecommunications, B2B, Social Media Marketing, Event Planning, Marketing Strategy, Project Management, Enterprise Software, Consultative Selling, Sales Process, Wireless, Cold Calling, Salesforce.com, New Business Development, Microsoft Office, Negotiation, Vendor Management
Education
American InterContinental University 2011 — 2012
Bachelors of Arts in Business, International Business
American Intercontinental University 2010 — 2011
Associates of Arts in Business, International Business
AT&T November 2014 - Present
Illinois Walking Horse Association 2015 - 2015
AT&T February 2014 - November 2014
AT&T May 2009 - February 2014
AT&T February 2007 - June 2010
SBC January 2004 - February 2007
SBC February 2001 - January 2004
Skills
Six Sigma, Telecommunications, Process Improvement, Vendor Management, Customer Satisfaction, Wireless, Call Center, Cross-functional Team..., Team Leadership, Team Building, Call Centers, Business Process..., Change Management, Customer Experience, Contract Negotiation, Customer Service, DMAIC, Data Analysis, Green Belt, Lean Manufacturing, Management, Operations Management, Leadership, Product Management, Program Management, Project Management, Project Planning, Quality Assurance, Sales Operations, Strategy, Team Management, Testing, Training, Troubleshooting
Education
American InterContinental University 2005 — 2007
Bachelor, Business Administration
University of Massachusetts Lowell 1989 — 1995
Confidential December 2014 - Present
5280 Solutions July 2012 - December 2014
Level 3 Communications July 2011 - July 2012
AT&T August 2008 - July 2011
Denver Phone Company August 2007 - August 2008
Modis November 2006 - August 2007
MCI/Worldcom/MCI/Verizon Business October 2000 - October 2006
Skills
Cisco Technologies, VoIP, Routers, Cisco Call Manager, Servers, Routing, IP, TCP/IP, VPN, Telecommunications, Avaya, Voice Mail, Cisco Cubes, Cisco Unity, Adtran 900 seriies, Cisco IP IVR, Microsoft Lync..., Power Shell to..., Avaya 8700, Octel Voicemail, Nortel Option 11, Nortel Norstar, Nortel MerMail, Cisco IOS Routers and..., Microsoft Windows 7,..., Ubuntu and Open Office, Intuity Voicemail, Cisco ICM, Cisco UCCE, Interactive Intelligence, Troubleshooting, Network Administration, Cisco IOS
Education
American InterContinental University 2003 — 2004
Bachelors, Business Administration in Management
Arapahoe Community College 2000 — 2002
Associates, Computer Networking
City of Atlanta Department of Aviation March 2015 - Present
City of Atlanta Department of Aviation October 2014 - Present
City of Atlanta Department of Corrections May 2011 - October 2014
AT&T December 2010 - May 2011
Skills
Windows XP Pro, Windows 7, Windows 8, Linux Desktop, Macintosh hardware, VoIP, Cisco VoIP, CCTV, IP CCTV, Telecommunications, Logistics, Active Directory..., Desk Top Support, Windows Server, Windows Desktop..., Windows Remote Desktop, Apple Remote Desktop, Network Engineering, Network Infrastructure, Windows XP
Education
American Intercontinental University 2012 — 2015
Bachelor's degree, Computer Systems Networking
American Intercontinental University 2007 — 2010
Associate of Arts (AA), Information Technology
AT&T February 2015 - Present
Self October 2011 - Present
AT&T February 2015 - Present
Orange Amplifiers July 2013 - February 2015
Hipcricket October 2011 - June 2013
Orange Amplifiers February 2004 - January 2012
Orange Amplifiers February 2004 - July 2011
Uprising Records 2001 - 2005
Recievia 2000 - 2001
Skills
User Experience, User Interface Design, Layout, Motion Graphics, Graphic Design, Graphics, Branding & Identity, Web Design, Photoshop, CSS, Advertising, Adobe Creative Suite, Video, Photography, Microsoft Office, Social Media, Mac OS X, Mobile Marketing, Mobile Applications, Illustrator, InDesign, Interaction Design, Art Direction, HTML, Mobile Technology, OS X, Digital Marketing, Interactive Advertising, Creative Strategy, Creative Direction, User Interface, WordPress, Dreamweaver, Digital Media, CMS, Interactive Marketing, Brand Development, After Effects, Avid, Video Editing, HTML + CSS, Logo Design, Typography, Mac, Video Production, Mobile Design, Information Architecture, Packaging, Mobile Web Design, Worpress
Education
American InterContinental University 2002 — 2007
Bachelors, Motion Graphics For Video
IBM- on behalf of Corning Inc September 2013 - Present
Symion Consulting April 2012 - September 2013
First Point Group 2012 - 2012
APR Consulting 2011 - 2012
Ericsson July 2010 - January 2011
AT&T September 2007 - May 2008
CompUSA 2006 - 2007
InPro Solutions 2006 - 2006
Fluor 2005 - 2006
Truevance Management, Inc. 2005 - 2005
Skills
Employee Relations, Employment Law, HRIS, Benefits Administration, Organizational..., Technical Recruiting, Human Resources, Recruiting, Applicant Tracking..., Talent Acquisition, Training, Personnel Management, Screening, Interviews, Employee Benefits, Diversity, Organizational Culture, Internet Recruiting, Management, Hiring, Onboarding, Sourcing, College Recruiting, PeopleSoft, Benefits Negotiation, Payroll, Leadership, Talent Management, Temporary Placement, Vendor Management, Negotiation, CRM, Contract Recruitment, Recruitment Advertising, Taleo, Permanent Placement, Program Management, SDLC, Staffing Services, Temporary Staffing, Screening Resumes, Employer Branding, Job Fairs, Executive Search, Staff Augmentation, New Hire Orientations, Background Checks, Policy, HR Consulting, Cold Calling
Education
University of Louisiana at Lafayette 2001 — 2003
American InterContinental University 2006 — 2007
BA
Bryan Adams High School 1990 — 1994
Comcast Cable December 2014 - Present
Emory Adventist Hospital April 2013 - October 2014
Standard Technology Inc. June 2012 - February 2013
Staffmark/Home Depot December 2011 - June 2012
AT&T October 2007 - October 2010
SunTrust Bank May 2005 - December 2006
Skills
Microsoft Office Suite..., Excel, PowerPoint, Word, Customer Service, Vantive, Adobe Acrobat Pro 2008, ICMS, Deltek, Cisco Technologies, JPAS, Lotus Notes, Kronos, Paychex, ADP Payroll, Info Path, Outlook, Bankstar, Internet Explorer, Velocity, Employee Relations, Recruiting, Benefits Administration, Talent Acquisition, Microsoft Excel, Microsoft Word, Office 2010, HRIS, Internet Recruiting, Hiring, Employee Training, Job Fairs, Screening Resumes, Screening, Sales, Temporary Staffing, Cold Calling, Call Centers, Contract Recruitment, Invoicing, New Hire Orientations, Applicant Tracking..., Team Building, Management, Onboarding, Leadership, Taleo, HR Policies, Employee Benefits, Human Resources
Education
American InterContinental University 2011 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
American Intercontinental University 2010 — 2011
Associate's degree, Business Administration and Management, General
American InterContinental University
Suddenlink Communications February 2015 - Present
Corrections Corporation of America September 2013 - Present
AlliedBarton Security Services May 2013 - Present
AT&T November 2008 - Present
StarTek August 2001 - October 2008
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, VoIP, Managed Services, Customer Retention, Mobile Devices, Call Centers, Customer Experience, Unified Communications, Sales Operations, Customer Satisfaction, Customer Service, Leadership, Microsoft Excel, Marketing, Microsoft Office, Public Speaking, Sales, Salesforce.com, Strategic Planning
Education
American InterContinental University 2006 — 2007
Master of Business Administration (MBA), Marketing
American InterContinental University 2004 — 2006
Bachelor of Fine Arts (BFA), Design and Visual Communications, General
AT&T August 2014 - Present
American Express May 2012 - December 2012
Proactive Management Consulting Ltd. January 2012 - August 2012
AT&T Mobility February 2011 - January 2012
AT&T November 1998 - May 2011
BellSouth Telecommunications 1998 - 2011
Wesley Woods January 1996 - December 1998
Skills
Medisoft, Magellan, ShareNote, ICD-9, CPT, HCPCS, Scheduling, Monthly EOB, Authorizations, WellCare Billing, Posting Payments, HIPAA, CMS-1500, Microsoft Office, General Office Work, Medical Terminology, Human Anatomy, CPC-A, Customer Satisfaction, Customer Service, Leadership, Management, Medical Billing, Microsoft Excel, Payments, Process Scheduler, Team Building, Team Leadership, Training
Education
Clayton State University 2010 — 2011
Medical Coding Specialist Certificate Program, Medical Billing & Coding
American Intercontinental University 2005 — 2006
Associate of Arts (AA), Business Administration and Management, General
AT&T January 2015 - Present
AT&T June 2013 - Present
AT&T January 2012 - May 2013
Smartsoft Mobile Solutions, Inc. June 2010 - May 2011
AT&T Mobility August 2008 - August 2010
AT&T September 2001 - July 2010
Skills
Sales Management, Sales, Coaching, SaaS, Solutions Marketing, Mobile Devices, Mobile Computing, Solution Selling, Strategic Partnerships, Channel, Mobile Applications, Product Management, Mobile Technology, Business Alliances, Multi-channel Marketing, Demand Generation, Mobile Marketing, Managed Services, Direct Sales, Enterprise Software, Wireless, Enterprise Mobility, Channel Partners, M2M, Partner Management, MPLS, Management, Telecommunications, Go-to-market Strategy, VoIP, Cloud Computing, CRM, Account Management, Cross-functional Team..., Sales Process, Professional Services, Unified Communications, Consulting, Salesforce.com, Selling, Strategy, Sales Operations, Product Marketing, B2B, Customer Retention, Lead Generation, Marketing, New Business Development, Strategic Planning, Leadership
Education
American InterContinental University 1981 — 1985
Marketing and Design
AT&T June 2007 - Present
Skills
System Testing, Test Planning, Test Automation, Quality Center, Regression Testing, Manual Testing, Testing, Telecommunications, SDLC, Quality Assurance, Requirements Analysis, Unix, Functional Requirements, System Integration..., Waterfall, SQL, Program Management, Oracle, Team Leadership, XML, QTP, Integration, Software Quality..., Software Project..., Visio, Agile Methodologies, User Acceptance Testing, Software Configuration..., PMP, Software Development, Test Management, Vendor Management, Solaris, SharePoint, Mobile Devices, MS Project, Weblogic, Provisioning, Data Warehousing, Web Services, Defect Tracking, Test Cases, Microsoft SQL Server, Test Strategy, System Architecture, SOA, Integration Testing, Enterprise Architecture, Cloud Computing, Analysis
Education
American InterContinental University
The Toro Company May 2015 - Present
University of Minnesota Crookston Online December 2012 - August 2015
Microsoft September 2009 - October 2011
T-Mobile November 2007 - June 2009
AT&T July 2004 - May 2007
Skills
Computers, Computer Repair, Computer Hardware, Computer Security, Computer Maintenance, Computer Proficiency, Computer Network..., Information Architecture, Information Security, Information Security..., Information Technology, Information Systems, Information Design, Music Theory, Music Performance, Sound Reinforcement, HTML, Java, Smartphones, Telecommunications, Telecommunication..., Acting, Television Studio..., Video Editing, Windows, Linux, Microsoft Office, Sales, Networking, Windows 7, Customer Service, Troubleshooting, Customer Satisfaction, Account Management, Team Building, Team Leadership, Customer Experience, Mobile Devices, Operating Systems, Leadership, Retail, System Deployment, Solution Selling, Sales Management, Management, Hardware, Wireless, Time Management, Sales Operations
Education
University of Minnesota-Crookston 2012 — 2015
INFORMATION TECHNOLOGY MANAGEMENT, BACHELOR OF SCIENCE
American InterContinental University 2007 — 2009
Associate of Arts (AA), Business Administration, Information Systems
AT&T December 2012 - Present
AT&T August 2008 - December 2012
AT&T August 2003 - August 2008
Skills
Certified Trainer, Operations Management, Sales Operations, Quality Management, Six Sigma, Direct Sales, Sales Presentations, Customer Satisfaction, Sales Management, Coaching, Management, Leadership, Sales, Training
Education
American InterContinental University 2010 — 2013
Master's degree, Business Administration, Management and Operations
Secure One Capital Corporation April 2015 - Present
loanDepot June 2014 - December 2014
Nationstar Mortgage March 2013 - June 2014
Network Capital Funding Corporation November 2012 - March 2013
Creteseal January 2011 - September 2012
AT&T October 2009 - December 2010
Countrywide May 2006 - October 2008
Homefield Financial May 2005 - May 2006
Skills
Mortgage Lending, Mortgage Banking, Real Estate, Loans, Contract Negotiation, Team Building, Strategic Planning, Salesforce.com, New Business Development, Executive Management, Sales, Project Management, Banking, Credit, Loan Origination, FHA, Refinance, Residential Mortgages, Finance, Underwriting, Financial Analysis, VA Loans
Education
American InterContinental University 1999 — 2000
Bachelor of Information Technology
Orange Coast College 1995 — 1998
Associate of Arts (A.A.)
AT&T July 1979 - Present
Edward of Louisville, LLC July 1979 - Present
Beach Bling Swimwear LLC October 2011 - April 2012
Skills
patternmaking,..., construction- over 30..., working knowledge of..., Draping, Fashion Design, Fashion, Sewing, Apparel, Textiles, Patterns, Illustrator, Sketching, Photoshop, Illustration, Excel, Microsoft Office, PowerPoint, Fashion Illustration, Styling
Education
American Intercontinental University 2006 — 2008
Associate and Bachelor of Fine Arts, Fashion Design, Summa Cum Laude
Nova Southeastern University 1990 — 1992
Master of Science, Mental Health Counseling, Magna Cum Laude
Western Kentucky University 1973 — 1979
Bachelor of Arts (B.A.), Psychology, major; Clothing and Textiles, minor
University of Kentucky 1972 — 1972
University of Kentucky, Lexington, Psychology
Hopkinsville Community College 1970 — 1972
Associate of Arts (A.A.), General Studies
Revionics November 2014 - Present
Dell April 2010 - November 2014
Dell, Inc. February 2004 - April 2010
Dell, Inc. September 2000 - February 2004
AT&T May 2000 - August 2000
Discount PC International November 1997 - April 2000
AMOCO MITSUI PTA INDONESIA 1989 - 1992
Skills
Windows, Replication, MySQL, Microsoft SQL Server, Linux, High Availability, VB.NET, Stored Procedures, CompTIA, SSIS, ITIL, System Administration, DTS, SQL, SQL Tuning, Microsoft Certified..., Disaster Recovery, Data Architecture, MCDBA, Database Administration, Oracle, Database Security, Servers, Data Warehousing, Enterprise Architecture, Databases, Storage, Windows Server, Performance Tuning, ETL
Education
American InterContinental University 2003 — 2004
BA
Arapahoe Community College 1995 — 2000
AAS
University of Nevada-Las Vegas 1993 — 1994
Metropolitan State University of Denver 1992 — 1992
Overland High School 1988 — 1992
Diploma
AT&T November 2010 - Present
Computer Resource Solutions November 2007 - November 2010
Bank of America June 2004 - November 2007
Bank of America November 1997 - June 2004
Skills
Instructional Design, Captivate, E-Learning, Blended Learning, Needs Analysis, Visio, Instructor-led Training, SnagIt, Dreamweaver, Technical Writing, Microsoft Office, Software Documentation, Lectora, Learning Management..., Project Management
Education
Drury University 2009 — 2013
Bachelor of Science, Education: Instructional Technology, 4.0
American InterContinental University 2007 — 2008
AABA, Business Administration/Visual Communications, 4.0
CenturyLink February 2015 - Present
Harte Hanks August 2014 - January 2015
tw telecom, inc. June 2011 - July 2014
AT&T April 2010 - June 2011
AT&T October 2008 - April 2010
AT&T August 2005 - September 2008
AT&T 2002 - 2005
Education
Southern University at New Orleans 1992 — 1994
BS
American InterContinental University 1999 — 2001
MIT
Aviat Networks August 2013 - Present
Radwin November 2011 - August 2013
TelWorx Communications January 2011 - November 2011
Radwin September 2005 - January 2011
LEVEL3 COMMUNICATIONS, LLC August 2000 - November 2001
AT&T August 1998 - August 2000
United States Navy December 1993 - November 1997
Skills
Pre-sales, RF Engineering, Wireless, RF design, Wireless Mobility, Network Design, Public Safety, Microwave, WiMAX, Backhaul, Fiber Optics, Management, Wireless Networking, Telecommunications, Wireless Broadband, RF, SDH, WiFi, IP, Cellular Communications, Project Management, Ethernet, UMTS, CDMA, Networking, 4G, LTE, Broadband, Routing, WLAN, Channel Partners, Mobile Devices, Professional Services, Transmission, TDM, CRM, VoIP, MPLS, 3G, Carrier Ethernet, GSM, DWDM, QoS, RF Design
Education
Rutgers University – Camden 2015 — 2017
American InterContinental University 2002 — 2004
Bachelor's degree, Business Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
AT&T August 1999 - December 2013
Skills
Leadership, Strategy, Training, Analysis, Sales, Networking, Vendor Management, Customer Service, Quality Assurance, Call Centers
Education
American InterContinental University 2014 — 2016
Bachelor's degree in Progress, Business Administration and Management, General, ..
AT&T June 2005 - Present
AT&T June 2005 - May 2007
Education
American Intercontinental University 2007 — 2008
Master of Business Administration (MBA), Project Management, 4.0
American Intercontinental University 2007 — 2007
Master of Business Administration (MBA), Marketing, 4.0
North Carolina Central University 1988 — 1992
Bachelor of Business Administration (BBA), Computer Information Systems
Barnes-Jewish Hospital March 2013 - Present
Motor Vehicle Solutions July 2009 - January 2012
Sprint by Wireless Lifestyles January 2007 - July 2009
The New Orleans Charter Science and Mathematics School August 2006 - January 2007
Phoenix of New Orleans August 2006 - January 2007
Western Union September 2005 - May 2006
AT&T May 2001 - March 2005
Skills
NURSING QUALIFICATIONS, *Understands the..., *Knowledge of the..., *Ability to apply..., *Safely delivers..., *Applies appropriate..., *Understands the..., *Assumes accountability..., *Advocates strategies..., *Adept at utilizing..., *Communicates..., *Performs accurate head..., *Skilled in management,..., *Over ten years of..., *Focused and..., TECHNICAL NURSING SKILLS, ****, *Oxygen delivery,..., *Understand the..., *Utilizes personal..., *Urinary catheter..., *Proficient at..., *Glucose monitoring., *Proper technique in..., *IV insertion., *Proficient in the use..., *Proper technique in..., *NG tube feedings /..., *Enema, rectal, and..., *Measuring intake &..., *Sterile dressing..., *Suture and staple..., *Mixing insulin /..., *Proficient with..., *Proficient with..., ***, CLINICAL EXPERIENCE, *3 weeks on an..., *7 weeks on a..., 7 weeks on an acute..., *7 weeks on an OB unit..., *7 weeks on a..., *7 weeks on an..., *8 hour shift in the..., *192 clinical hours on..., *466 clinical hours..., Nursing, Sales Operations, Sales, Healthcare
Education
Maryville University of Saint Louis 2015 — 2017
Master of Science in Nursing - AGACNP, Adult-Gerontology Acute Care Nurse Practitioner
Goldfarb School of Nursing at Barnes-Jewish College 2012 — 2012
Bachelor of Science in Nursing
American Intercontinental University 2005 — 2006
Bachelor of Fine Arts (BFA), Design and Visual Communications, General
AT&T November 2010 - Present
AT&T Mobility July 2004 - Present
AT&T October 2004 - November 2010
CitiGroup Mortgage division 2004 - 2004
Skills
SDLC, Project Management, Program Management, Vendor Management, Telecommunications, Requirements Analysis, Agile Methodologies, Software Project...
Education
Holy Cross College 1991 — 1994
BA, English Literature
American InterContinental University
LAH Real Estate July 2013 - Present
AutoZone March 2009 - March 2013
AT&T February 2010 - February 2011
JWCH Institute 2007 - 2008
Cardservice International March 2000 - March 2004
First Data Corp 2002 - 2004
Diagnostic Products Corp November 1989 - March 2000
University of Alabama at Birmingham November 1987 - May 1989
Southern Research Institute August 1985 - November 1987
Skills
Technical Support, Microsoft SQL Server, HTML, Testing, Networking, Databases, XML, Leadership, Management, Call Centers, Visual Basic, SDLC, Business Analysis, Customer Service, Visio, Security
Education
American InterContinental University 1998 — 1999
MIT, Information Technology, MIS
Birmingham School of Law 1987 — 1989
Law
University of West Alabama 1982 — 1985
B.S., Biology, Chemistry
Available and seeking full-time employment 2015 - Present
AT&T June 2009 - May 2015
Tech USA/Lodgenet June 2008 - September 2008
COMPUTER GENERATED SOLUTIONS June 2007 - July 2008
CompuCredit February 2006 - November 2007
FIRST TECHNOLOGY CORP February 2005 - March 2007
OUTSOURCING SOLUTIONS, INC June 2003 - November 2005
ATLANTA SOUTHEAST AIRLINES November 2001 - May 2003
Precise Janitorial Service 1997 - 2003
THE BURKS COMPANY May 2000 - November 2001
Skills
Troubleshooting, Software Documentation, Training, Security, Technical Support, Call Centers, Management, Networking, Medical Coding, Vendor Management, XP, Cisco Technologies, SDLC, Windows XP, Software Installation, Hardware, Operating Systems, Customer Service, Recruiting, Call Center, Windows, Quality Assurance, Telecommunications, Access, VPN, Microsoft Exchange, sharepoint, Agile Methodologies, six sigma, Technical Leadership, Project Management, Microsoft Office, Help Desk Support, Leadership, Databases, Windows 7, Servers, Computer Hardware, Active Directory, Testing, System Administration, Windows Server, Routers, Switches, Problem Solving, Network Administration, IP, Analysis, Documentation, TCP/IP
Education
Walden University 2010 — 2015
Bachelor of Science (BS), Computer/Information Technology Administration and Database Management, 3.5
American InterContinental University 2005 — 2006
ASSOCIATE, BUSINESS MANAGEMENT/ADMIN
NATIONAL EDUCATION CENTER 1988 — 1989
CERTIFICATE, MEDICAL ASSIST
Georgia College and State University 1987 — 1989
NURSING
RANCHO HIGH SCHOOL 1977 — 1979
WALBROOK HIGH SCHOOL 1976 — 1977
Actionlink October 2010 - Present
AIR2CELL September 2011 - Present
Orkin Pest Control November 2007 - August 2011
Firestone November 2008 - December 2010
Southtowne Motors August 2006 - November 2008
AT&T November 1987 - March 2002
AT&T Mobility March 1997 - August 2001
The Kroger Co October 1995 - March 1997
CMC Stereo March 1983 - September 1986
Skills
Sales, Wireless, Marketing Strategy, Direct Sales, Selling, Advertising Sales, Microsoft Office, Consultative Selling, Computer Hardware, Audio, Digital Video, Product Launch, Product Management, Project Execution, MS Office Suite, Retail Management, Property Management, Mortgage Banking, Sales Management, Team...
Education
American Intercontinental University
Morehouse College
Business, Management, Marketing, and Related Support Services
Medi-Lynx March 2015 - Present
AT&T June 2013 - March 2015
PFSweb January 2011 - August 2013
The CMI Group March 2010 - November 2010
Great River Charitable clinic April 2009 - October 2009
White House Black Market April 2008 - December 2008
Urban Brands March 2006 - November 2007
Skills
Training, Call Centers, Customer Satisfaction, Customer Service, Insurance, Marketing, Coaching, Healthcare, Process Improvement, Access, Financial Analysis, Forecasting, Microsoft Excel, Analysis, Data Analysis, Cross-functional Team..., Sales, Team Leadership
Education
American InterContinental University 2010 — 2011
Bachelors, Healthcare Management
American InterContinental University 2008 — 2009
Asssociates, Business
AT&T May 2014 - Present
AT&T April 2009 - Present
AT&T May 2000 - April 2009
Skills
Telecommunications, Call Center, Account Management, Process Improvement, Billing Systems, Customer Satisfaction, Forecasting, Customer Service, Solution Selling, Sales, Microsoft Excel, Outlook, Team Leadership, Pricing, PeopleSoft, Microsoft Office, Access, Budgets, Invoicing, Vendor Management, Accounting, Call Centers
Education
American InterContinental University 2008 — 2010
Bachelor of Science, Business Administration and Human Resource
Cedar Hill High School
Griffin & Strong, PC 2014 - Present
Children's Christian Storehouse, USA Africa August 1995 - Present
AT&T May 2013 - December 2013
American International School, Ghana West Africa September 2010 - July 2012
Sallie B. Howard School for the Performing Arts August 2007 - June 2010
V.I.B.E.S. International 1991 - 1996
NBC Quincy Jones Entertainment/Nationtime Prd. 1990 - 1992
Alex Haley Productions 1988 - 1990
Skills
Event Planning, Public Relations, Public Speaking, Marketing, Event Management, Non-profits, Fundraising, Social Media Marketing, Marketing Communications, Social Media, Volunteer Management, Leadership Development, Video Production, Social Networking, Customer Service, Media Relations, Nonprofits, Strategic Planning, Community Outreach, Teaching, Blogging, Community Development, Music, Music Production, Entrepreneurship, Copywriting, Marketing Strategy, Strategic Communications, Press Releases, Leadership, Editing
Education
Knoxville College 1988 — 1990
Dual BS/BA, Business and Communications
American InterContinental University 1987 — 1990
Dual BS/BA, Marketing and Design
Paris Fashion Institute, Paris France 1987 — 1988
Certificate, Design/Merchandise
EE Smith 1980 — 1982
High school
Accenture November 2014 - Present
AT&T August 2000 - November 2014
Bank of America November 1992 - 2000
Skills
VoIP, Routers, Switches, Wireless, TCP/IP, IP, Cisco Technologies, WAN, Telephony, Ethernet, LAN-WAN, Wireless Networking, Computer Network..., T1, Cabling, Technical Support, Network Design, VPN
Education
University of Phoenix 2012 — 2014
Master's Degree, Management Information Systems, General, 3.08
University of Phoenix 2011 — 2014
Masters of Infromation Technology
American InterContinental University 2000 — 2006
Bachelor of Information Technology, Computer Science, 3.75
AT&T June 2014 - Present
AT&T November 2012 - Present
AT&T November 1998 - November 2012
Parkland Hospital January 1989 - November 1998
Skills
Telecommunications, Call Center, Call Centers, Team Leadership, VoIP, Wireless, Strategic Partnerships, Troubleshooting, Networking, Customer Satisfaction, Program Management, Mobile Devices, Solution Selling, Project Management, Windows, Direct Sales, IP, Team Management, Leadership, Customer Experience, Team Building, Account Management, Customer Retention, Management, Product Marketing, Cross-functional Team..., Vendor Management, Legal Assistance, Product Management, Sales Operations, CRM, Managed Services, Sales, Sales Process, Cloud Computing, Contract Negotiation, Salesforce.com, Professional Services, Selling, Strategy, Process Improvement, Business Development, Training, Competitive Analysis, Lead Generation, SaaS, Cold Calling, Unified Communications, Outsourcing, Data Center
Education
American InterContinental University 2012 — 2013
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
BMC
TransCore September 2014 - Present
Gannett August 2012 - April 2014
AT&T October 2011 - July 2012
Verizon Wireless May 2006 - February 2011
WYFF January 2006 - March 2006
Skills
Software Testing..., Functional Testing, Regression Testing, Software Testing..., SDLC, Training, Microsoft SQL Server, Networking, Wireless, microsoft office, SQL, Technical Support, Troubleshooting, Customer Satisfaction, Defect Tracking, Test Planning
Education
Strayer University 2009 — 2011
MASTERS, MBA
University of South Carolina Upstate 1999 — 2001
Bachelors of Arts
American InterContinental University 1998 — 1999
Greenville Technical College 1996 — 1998
Currently unemployed - looking for a job Customer Service ManagerWal-MartJanuary 2008 - August 2013
Abbott February 1999 - December 2011
Abbott March 2007 - September 2008
AT&T May 1988 - June 1998
Skills
Customer Service, Data Entry, Outlook, Microsoft Excel, Customer Satisfaction, Microsoft Office, Inventory Management, Team Building, Microsoft Word, PowerPoint, Team Leadership, Teamwork, Logistics, Strategic Planning, Complaint Management, Coaching, Budgets, Change Management, Public Speaking, Spreadsheets, Process Improvement, Leadership, Sales Operations, Invoicing, Management, Project Management, Business Analysis, Process Scheduler, Marketing, Pharmaceutical Industry, Time Management, Healthcare, Administrative..., Access, Retail, Sales, Data Analysis, Human Resources, Event Planning, Cross-functional Team..., Strategy, Negotiation
Education
U.S. Career Institute 2015 — 2016
Certification, Medical Coding and Billing Specialist, Currently at 97.3%
American InterContinental University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Project Management
mindSHIFT, a Ricoh company June 2014 - Present
mindSHIFT August 2011 - June 2014
Mindshift Technologies November 2010 - August 2011
mindSHIFT November 2009 - November 2010
ATT March 2009 - September 2009
Cablevision 2004 - 2008
Skills
Servers, Windows 2000, Cisco Technologies, Firewalls, Troubleshooting, Networking, Technical Support, VMware, Routers, LAN-WAN, DHCP, VoIP, Network Administration, Active Directory, Cisco Routers, VPN, DNS, Disaster Recovery, Network Engineering, Wireless Networking, Computer Hardware, TCP/IP, Cabling, Cisco IOS, Switches, VMware ESX, Data Center, Virtualization, Network Security, Microsoft Exchange, Windows Server, Windows 7, XP, Windows XP, WAN, Network Design, Blackberry Enterprise..., CCNA
Education
American InterContinental University 2010 — 2014
Bachelor's Degree, System, Networking, and LAN/WAN Management/Manager, 3.81
Mary Kay Inc. November 2012 - Present
Dreamscape Interior Design June 2005 - Present
AT&T February 1985 - Present
Skills
Team Building, Direct Sales, Interior Design, Interior Architecture, Home Staging, Purchasing, Project Management, Marketing, Customer Service, Event Planning, Sales Management, Selling, Space planning, Microsoft Office, New Business Development, Leadership, Public Speaking, Advertising
Education
American Intercontinental University 2001 — 2005
BS, Interior Design
Slayton Wireless November 2013 - Present
U.S. Bank August 2012 - September 2013
att November 2004 - January 2012
Marriott International June 1999 - November 2004
Skills
Direct Sales, Sales Management, Solution Selling, Sales Operations, Account Management, Customer Experience, Customer Retention, Customer Satisfaction, Sales, Sales Process, Wireless
Education
American InterContinental University 2009 — 2010
Business Admin
Indiana Business College 2006 — 2007
Criminal Justice
Parkland College 1995 — 1997
Business Admin
AT&T Mobility September 2012 - Present
AT&T September 2000 - Present
Paterson Police Department February 1993 - September 2000
Skills
Telecommunications, Call Center, Wireless, VoIP, Managed Services, Customer Experience, Vendor Management, IP, Service Delivery, MPLS, Customer Satisfaction, Team Leadership, Mobile Devices, Telephony, Avaya
Education
American InterContinental University
Associate's degree, Project Management
Grenada High School
AT&T April 2009 - Present
Skills
Management, Customer Service, Project Management, Microsoft Office, Sales, Leadership, Team Leadership, Strategic Planning, Process Improvement, Team Building
Education
American InterContinental University 2014 — 2015
Master of Business Administration (M.B.A.)
American Intercontinental University, TX 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
AT&T January 2012 - Present
AT&T Mobility April 2007 - January 2012
Steris 2007 - 2008
Skills
ADDIE, Captivate, Needs Analysis, Instructional Design, Instructor-led Training, Blended Learning, E-Learning, Training Delivery, Learning Management, Telecommunications, Call Centers, Training, SnagIt, IT Operations, IT Solutions, Project Management, MS Project, Microsoft Excel, Microsoft Word, WordPress, System Administration, HTML
Education
American InterContinental University 2005 — 2006
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
American InterContinental University 2003 — 2005
Master's of Education, Instructional Design and Technology
John Carroll University 1992 — 1996
Bachelor of Science (BS), Psychology
FierceCom Research August 2010 - Present
B2 Research August 2010 - Present
Enterprise ICT Forum August 2010 - Present
Vodafone España (Grupo BLC) January 2009 - July 2010
Boeing defence systems March 2007 - December 2008
Hughes Network Systems October 2005 - February 2007
Motorola February 2004 - September 2005
Bain & Company January 2003 - January 2004
AT&T May 2000 - December 2002
Vodafone February 1996 - February 2000
Education
American InterContinental University
BS, Economics
Golden Gate University
MBA, Marketing
AT&T Mobility September 2007 - Present
AT&T September 2007 - December 2009
Skills
Telecommunications, Wireless, 3G, LTE, Mobile Devices, Cellular Communications, Customer Experience, 4G, GPRS, Direct Sales, Mobile Communications, Product Management, Solution Selling, Sales Operations, Troubleshooting, Sales, Team Leadership, Team Management, Customer Retention, Customer Satisfaction, Wireless Networking
Education
American InterContinental University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Marketing
East Stroudsburg University of Pennsylvania
Business administration
AT&T Advertising Solutions January 2007 - Present
Combined January 2003 - January 2007
SBC (AT&T) August 2000 - December 2002
AT&T March 2000 - August 2000
SBC (AT&T) January 1993 - March 2000
Skills
Problem Solving, Microsoft Office, Customer Service, Office Management, Organization
Education
University of Phoenix 2011 — 2012
Associates, Accounting
American InterContinental University
Business Administration and Management, General
AT&T March 2003 - Present
AT&T March 2012 - May 2014
Alpha & Omega Network Solutions LLC January 2005 - January 2014
Skills
Call Center, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Social Media Marketing, Telecommunications, Technical Support, Performance Management, Change Management, Project Management, Coaching, Wireless, Team Building, Vendor Management, Call Centers, Leadership, Customer Satisfaction, Process Improvement, Quality Assurance, Troubleshooting, Program Management, Recruiting, Software Documentation, Team Leadership, Customer Experience, System Administration, Networking, Training, Management, Team Management, VoIP, Analysis, Training Delivery, Windows
Education
Capella University 2012 — 2014
Master's degree, Computer and Information Systems Security/Information Assurance, 3.91
American InterContinental University 2006 — 2007
Bachelor's degree, Information Technology, 3.86
Jackson State University 1997 — 2003
Bachelor's degree, Information Technology, 3.0
AT&T September 2011 - Present
AT&T April 2004 - September 2011
Bellsouth January 2001 - April 2004
Florida Technical College and ITT November 1998 - January 2001
US Navy June 1991 - November 1998
Skills
SixSigma Green belt,..., DSL, Network Operations, Provisioning, Computer Network..., Minitab, Change Catalyst, Microsoft Office, Telecommunications, Data Analysis, Six Sigma, Project Management, Time and Motion Study..., Quetech WorkStudy+, Master Training..., Industrial Engineering, Quality Assurance, Visio, Process Improvement
Education
American InterContinental University
Master of Information Technology, Internet Security, GPA 4.0
University of the State of New York
Bachelor of Science, Liberal Arts – Sociology, GPA 3.57
AT&T University
Six Sigma Black Belt
Senior Enlisted Academy, Newport RI
AT&T December 2010 - Present
BT April 2006 - December 2010
PAETEC 2002 - 2006
USLEC 2002 - 2005
Skills
MPLS, BGP, Network Design, Frame Relay, Network Engineering, VoIP, Network Architecture, WAN, Juniper, OSPF, Ethernet, Routing, SNMP, IP, Cisco Technologies, MPLS VPN, IPv6, IPSec, CCNP, Telecommunications, Networking, Data Center, LAN-WAN, Routing Protocols, Juniper Technologies, QoS, TCP/IP, VPN, Wireless, Cloud Computing, Cisco Nexus, Switches, DNS
Education
American Intercontinental University 2002 — 2004
Master of Business Administration (M.B.A.), Global Technology Management
Beal Bank (MGC Mortgage Corp) October 2013 - Present
Robert Half July 2013 - October 2013
Nationstar Mortgage April 2012 - May 2013
Robert Half International February 2012 - July 2012
Saxon Mortgage July 2010 - February 2012
Wells Fargo August 2009 - July 2010
AT&T April 2007 - September 2008
JPMorgan Chase August 2005 - April 2007
Dallas Telco Federal Credit Union May 2004 - August 2005
Dallas Telco Federal Credit Union December 2003 - May 2004
Skills
Notary Public, Executive Level Signing..., Excel, Team Leadership, Forclosure, Loss Mitigation, Customer Service, Loan Processing, Conventional Loans, HAMP Processing, Residential Mortgages, Mortgage Industry, Word, MSP- Lending Portal, MSP- Subject Matter..., LPS Desktop- Subject..., Report Generation, Graphical MSP, TriCalc Collector, Banking, Teller, Accounts Receivable, Vault Audits, 45-55 WPM, Change Management, Project Portfolio..., Project Implementation, Quality Assurance, Research, Mediation, Litigation Support, Analysis, Mortgage Lending, Foreclosures, Loans, Mortgage Servicing, Risk Management, Underwriting, Typing, Microsoft Excel, Mortgage Banking, LPS Desktop, Microsoft Word, Credit, Process Improvement, Management, Loan Origination, Loan Servicing, Portfolio Management, Team Building
Education
American InterContinental University 2011 — 2013
Project Management, Business
American InterContinental University 2010 — 2011
Human Resorce Management, Busniess
Frontier Communications October 2014 - Present
AT&T August 2012 - October 2014
Test Equipment Distributors, LLC 2001 - 2009
DDL OMNI Engineering October 2000 - August 2001
Skills
Installations, System Maintenance, Troubleshooting, Customer Service, Customer Satisfaction, Customer Retention, Cables, Electronics, Electrical, Spare Parts, Work Orders, Preventive Maintenance, Maintenance & Repair, Software Installation, Field Service, Electricians, Cabling, Technical Support, Team Leadership, Wireless Networking, Computer Hardware, Wireless, Hardware
Education
American InterContinental University 2009 — 2010
Associates Degree, Business Administration
AT&T September 1995 - Present
Skills
Telecommunications, Call Centers, Telephony, Management, Wireless, Network Design, Unified Communications, Managed Services, Vendor Management, VoIP
Education
American InterContinental University 2012 — 2014
Bachelor of Arts (B.A.), Business Administration and Management, General
SunEdison July 2015 - Present
Presidio August 2014 - May 2015
Kids II Inc April 2012 - November 2014
AT&T October 2011 - October 2012
Endeavor Telecom May 2011 - May 2012
CONTRACTORS TECHNICAL SERVICES COMPANY LLC October 2008 - January 2012
Noble Systems July 2011 - November 2011
Cbeyond - now a Birch Company April 2010 - December 2010
Skills
Final Cut Pro, Video Production, Music Videos, Video Editing, Photoshop, Adobe Creative Suite, Public Speaking, Independent Film, Leadership, Post Production, Entertainment, Film Production, Voice Over, Pro Tools, Sound Editing, Sound, Logic Pro, Music Production, Video Games, Short Films, Music, Music Industry, Reason, Studio Recording, Composition, Television, Film, Cisco Call Manager, Cisco VoIP, Cisco Wireless
Education
The University of Tennessee at Chattanooga 1995 — 1998
B.S., Interior Design, Good
American InterContinental University 2001 — 2002
AutoCAD Certification, AutoCAD, Great
ProTools Media Training 2007 — 2008
Certification, A.E., M&M, Great
New Horizon 2011 — 2011
Certification, Network+; CCNA, Passed Certifications
AT&T Mobility May 2007 - Present
Sprint Nextel September 1997 - April 2007
AT&T August 1990 - January 1997
Education
American InterContinental University 2002 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Georgia State University 1991 — 1993
AT&T July 2008 - May 2012
Att Mobility July 2007 - May 2012
Att Mobility 2006 - 2012
Att Mobility November 2006 - June 2007
Dial America Marketing Inc October 2004 - June 2005
U.S Army January 2001 - November 2003
Skills
Team Building, Negotiation, Training
Education
American InterContinental University 2012 — 2013
Vere Technical High 1995 — 1999
High School Diploma
Cheonggang Academy
High School Diploma
Exel Professionals January 2011 - Present
AT&T March 2010 - July 2012
Education
American Intercontinental University 2010 — 2012
Associate of Arts and Sciences (AAS), Business Administration and Management, General
AT&T July 2001 - Present
Skills
Customer Service, Leadership, Microsoft Office, Program Management, Sales, Team Leadership
Education
American InterContinental University
Business Administration and Management, General
Roosevelt University
Business Administration and Management, General
Solavei October 2014 - Present
PC 20/20 May 2011 - November 2013
Technology Innovators January 2008 - February 2013
Accenture February 2001 - December 2002
AT&T September 1991 - May 1994
United States Air Force May 1979 - May 1984
Skills
Desktop Deployment, Desktop Application..., PC building, Information Technology, Help Desk Support, Help Desk Implementation, Technical Training, Sales Management, Direct Sales, Sales Process, Sales Presentations, Project Management, Project Planning, MS Project, MS programs, Visio, UML Tools, Windows Server, Windows 7, SQL 2008, Microsoft SQL Server, VMware ESX, VMware Server, SQL*Plus, .NET, ITIL, ITSM, TQM, Windows Server 2008, Windows Server 2012, MS Sharepoint
Education
American InterContinental University 2011 — 2013
Bachelor's Science, Information Technology - Networking
Computer Skills Institute (CSI) 2011 — 2012
Concentration: Network technology, topology, adminstration and support, Comptia Network Plus, A+ Certificate
Computer Skills Institute (CSI) 2011 — 2011
Concentration: Computer PC and Workstation repair, troubleshooting,, PC Hardware Repair, Installation and Troubleshooting, Network+ Certificate
USAF Academic Instructor School 1982 — 1982
Certificate, Advanced Instructor and Facilitation Skills and Techniques
AT&T June 1996 - July 2012
Pacific Bell Broadband June 1995 - June 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing
Education
American InterContinental University 2002 — 2004
Master of Business Administration (MBA), Business Administration and Management, General
The Master's College 1985 — 1989
Bachelor of Applied Science (BASc), Biblical Studies
BNSF Railway 2013 - Present
AT&T March 1998 - March 2013
Scientific Atlanta September 1994 - March 1998
United States Air Force May 1991 - October 1997
Skills
Transportation, Rail, Railway, Transportation..., Freight, Trucking, Logistics, Container, Truckload, LTL, Transportation Planning, Dispatching, Rail Operations, Shipping, Light Rail, DWDM, SDH, Telecommunications..., Maintenance & Repair, Electronics, Network Administration
Education
Strayer University 2008 — 2011
Master of Science (MS), Accounting
American InterContinental University 2004 — 2006
Bachelor's degree, Information Technology
Shorter University 2001 — 2003
Associate's degree, Business
Atlanta Area School for the Deaf December 2011 - Present
Sequence 1 Productions April 2003 - August 2013
BetterTrades July 2005 - November 2011
Logical Integrations December 2001 - April 2003
AT&T August 2000 - November 2001
AT&T June 1999 - August 2000
AT&T May 1997 - June 1999
Skills
Networking, Technical Support, Troubleshooting, Hardware, Software Installation, Active Directory, Security, Testing, Management, Routing
Education
Georgia Perimeter College 2009 — 2011
Sign Language Interpreting Certificate
American InterContinental University 2000 — 2001
Master's Degree, Information Technology
American InterContinental University 1996 — 2000
Bachelor's Degree, Media Production
AG&G CPR Training Center January 2007 - Present
AT&T January 2000 - Present
Education
American InterContinental University 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General, Master
Universidad Politécnica de Puerto Rico 1994 — 1999
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering, Bachelor