AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T January 2010 - Present
AT&T June 1999 - January 2010
Motorola Solutions November 1995 - June 1999
Skills
Telecommunications, Wireless, GSM, LTE, UMTS, 3G, CDMA, VoIP, Cellular Communications, IP, Vendor Management, 4G, Integration, Mobile Devices, RF, PMP, Computer Network..., Fiber Optics, Network Design, 2G, Microwave, Program Management, BSS, Optical Fiber, WCDMA, T1, GPRS, Wireless Networking, Switches, System Deployment, Management, Networking, Project Management
Education
Ottawa University 2001 — 2003
Bachelor's degree, Business Administration and Management, General
RETS Electronic Institute 1986 — 1988
Associate's degree, Electrical, Electronics and Communications Engineering
American Express February 2014 - Present
American Express April 2011 - February 2014
Huntington National Bank August 2010 - April 2011
Weber Associates 2010 - November 2010
Barclays Bank PLC, Barclaycard, UK 2007 - 2009
Barclaycard 2007 - 2008
Alliance Data 2004 - 2007
Providian Financial July 2001 - December 2003
AT&T 1991 - 1999
Skills
Financial Services, Global Management, International..., Litigation Management, Bankruptcy, Customer Service, Voice of the Customer, Spanish, Sales, Expense Management, Value Chain Analysis, CRM, Management, Cross-functional Team..., Process Improvement, Call Center
Education
Otterbein University
Bachelor's, Business Administration
The Boeing Company July 2011 - Present
Boeing June 2005 - July 2011
Boeing January 2004 - June 2005
AT&T February 2000 - January 2005
Honeywell Aerospace May 1997 - February 2000
Skills
Management, Program Management, Project Management, Process Improvement, Integration, Leadership, Cross-functional Team..., Project Planning, Analysis, Testing
Education
University of Phoenix 1997 — 2001
Masters of Arts, Organizational Management, 4.0
Ottawa University 1997 — 1997
Bachelor of Business Administration (B.B.A.)
University of Michigan 1991 — 1995
Business Administration and Management, General
Girl Creating June 2012 - Present
AT&T March 1980 - February 2011
Skills
Creativity, Training Delivery, Sales Management, Direct Sales, Writing, Communication, Organic Gardening, Canning, Cooking, Baking, Paper Craft, Customer Satisfaction, Building Relationships, Social Networking, Customer Retention, Leadership, Small Business, Lead Generation, Time Management, Networking, Cold Calling, Management, Sales, Customer Service, Business, Microsoft Office, Public Speaking, Program Management, Budgets, Telecommunications, Strategic Planning
Education
Otterbein College 1987 — 1995
Bachelor of Arts (BA), Public Relations/Speech Communication
Bishop Watterson High School, Columbus Ohio
Anchor Productions, LLC October 2013 - Present
G.R.A.T.S. Productions February 2010 - Present
Freelance Filmmaker 1990 - Present
AT&T November 2003 - March 2011
California State Automobile Association (CSAA) 2001 - 2003
Skills
Short Films, Drama, Comedy, Production, Writing, Documentaries, Film, Documentary, Commercials, Acting, Theatre, Film Production, Video Production, Video, Final Cut Pro, Video Editing, Feature Films, Screenwriting, Entertainment, Voice Acting, Voice Over, Editing, Television, Directing, Creative Writing, Directing Talent, Radio, Producing, Independent Film, Scripting, Stage, Storytelling, Social Media, Sketch Comedy, Improvisation, Music, Final Draft, Pre-production, Music Videos, Screenwriter, Casting, Post Production, Media Production, Film Editing, Videography, Final Cut Studio, HD Video, Networking, Social Media Marketing
Education
Otterbein College 1990 — 1994
Bachelor of Fine Arts, Acting/Directing
Ridgewood High School 1986 — 1990
High School Diploma
American Express February 2011 - Present
American Express October 1998 - January 2011
American Express 1998 - 2000
AT&T 1981 - 1998
Skills
Call Center, Vendor Management, Management, Process Improvement, Re-engineering, Strategy, Leadership, Coaching, Business Analysis, Business Process..., Change Management, Customer Experience, Performance Management, Procurement, Finance, Call Centers, Strategic Planning, Cross-functional Team..., Outsourcing, Team Building, Program Management, Talent Acquisition
Education
Ottawa University 1998 — 2000
Bachelor of Arts, Human Resources
BICSI February 2014 - Present
AT&T 2012 - Present
AT&T 2008 - 2012
AT&T 2003 - 2008
Sorrento Networks 2001 - 2003
Skills
Telecommunications, Unified Communications, Wireless, Managed Services, Leadership, BICSI, Telephony, Program Management, Sales, Data Center, Fiber Optics, IP, VoIP, Selling, Networking, Cabling, Network Design, Team Leadership, Solution Selling, Security, MPLS, Direct Sales, Optical Fiber, Project Management, Vendor Management, Strategic Planning, Account Management, Business Development, Nonprofits, Cisco Technologies, WAN, Contract Negotiation, Team Building, Integration, Sales Management, Negotiation, Process Improvement, Project Planning, LAN-WAN, Mentoring
Education
Our Lady of the Lake University
BA, Management
Whataburger July 2013 - Present
The University of Texas Medical Branch at Galveston (UTMB) August 2012 - July 2013
Via Christi Health May 2010 - August 2012
Christus Santa Rosa March 2009 - May 2010
Christus Santa Rosa May 2009 - September 2009
World at Work 2007 - 2009
AT&T June 1998 - November 2008
Our Lady of the Lake University 2006 - 2008
AT&T 2001 - 2003
Eye Care Centers of America 1996 - 1998
Skills
Employee Relations, Performance Management, HRIS, Employee Benefits, Talent Management, Deferred Compensation, Compensation Strategies, Executive Compensation..., Total Rewards Strategies, Sales Compensation, Compensation Structures, Compensation Issues, Strategic Human..., Human Resources for..., Employee Wellness..., FLSA, Rewards Programs, Organizational..., Policy, Executive Pay, Personnel Management, Payroll, Incentive Programs, Benefits Administration, Mergers & Acquisitions, Onboarding, Organizational Design, Leadership, Compensation & Benefit, Recruiting, Human Resources, Employee Engagement, Succession Planning, Organizational..., HR Policies, FMLA, Job Descriptions, New Hire Orientations, Workforce Planning, Applicant Tracking..., College Recruiting, PeopleSoft, Labor Relations
Education
Our Lady of the Lake University 1996 — 1998
MBA
Our Lady of the Lake University 1992 — 1996
BA, Human Resources
AT&T June 2003 - Present
AT&T May 2001 - October 2003
AT&T December 2000 - May 2001
Skills
Telecommunications, Call Center, Vendor Management, Telephony, Marketing Communications, Marketing Strategy, Product Marketing, Channel Account..., Contract Management, Public Relations, Proposal Writing, Proposal Support, Proposal Generation, Proposal Leadership, Customer Satisfaction, Customer Retention, Sales Management, Sales Operations, Federal Proposals, Knowledge Management, Knowledge-based Systems, Certified Knowledge..., RFP, Web Content, Account Management
Education
Our Lady of the Lake University 1993 — 1995
Master of Business Administration (M.B.A.), International Business
Texas A&M University 1985 — 1989
Bachelor of Science (B.S.), Journalism/Marketing
AT&T February 2011 - Present
AT&T October 2006 - January 2011
AT&T December 1997 - April 2001
Skills
Telecommunications, Management, Program Management, Vendor Management, Team Leadership, Project Planning, Leadership, Customer Service, Integration, Wireless, Microsoft Office, Process Improvement, Employee Relations, PMO, PMP, Project Management, SDLC, SharePoint, Software Project..., VoIP
Education
Our Lady of the Lake University
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
San Antonio College
Associates in Business Technology, Business Administration and Management, General
Daymark Interactive March 2010 - Present
ClearSaleing January 2010 - February 2011
BRC Marketing May 2008 - January 2010
AT&T March 2007 - December 2007
Club Z In-Home Tutoring August 2005 - August 2007
AT&T January 2002 - July 2005
AT&T November 1999 - December 2001
AT&T June 1998 - October 1999
Skills
PPC, SEM, SEO, Analytics, Web Analytics, Google Adwords, Lead Generation, Google Analytics, Marketing Strategy, Email Marketing, Online Marketing, Online Advertising, Online Reputation..., Reputation Management, Web Marketing, Marketing, Leadership, Sales, Salesforce.com, Interactive Marketing, Advertising, Blogging, Management, Copywriting, Digital Marketing, Social Media Marketing, Integrated Marketing, Digital Strategy, Keyword Research
Education
Otterbein College 2001 — 2003
Master's, Business Administration
Wittenberg University 1995 — 1999
Bachelor, Mathematics
Mount Carmel High School 1991 — 1995
MSC Industrial Supply Co. May 2014 - Present
CenturyLink August 2013 - May 2014
AT&T June 2012 - June 2013
Skills
Leadership, Team Leadership, Time Management, Technical Support, Management, Direct Sales, Training, New Business Development
Education
Ottawa University 2008 — 2012
Bachelor's Degree, Business Administration
Omaha Creighton Prep High School 2004 — 2008
High School Diploma, 2008
Ronco Communications August 2013 - Present
iQ Solutions Group, LLC. February 2013 - August 2013
CallCopy Inc. October 2010 - January 2013
NACR January 2006 - September 2010
Bank One May 1993 - January 2004
AT&T September 1987 - May 1993
Skills
Relationship Development, Sales Process, Sales Management, Sales, Unified Communications, Telephony, Avaya, Direct Sales, New Business Development, Enterprise Software, Call Centers, Solution Selling, Managed Services, Strategy, Networking, Channel Partners, VoIP, Salesforce.com, Telecommunications, Cloud Computing, Vendor Management, Strategic Partnerships, Cisco Technologies, SaaS, Great communications..., Great Motivator, Security, SIP, Data Center, Contact Centers, IVR, Virtualization, Pre-sales, Professional Services, Customer Experience, Workforce Management, SIP Trunking, Go-to-market Strategy, Product Management, Wireless, Selling, Call Logging, Sales Operations, MPLS, IP, CTI, CRM, Unified Messaging, Account Management, ACD
Education
Otterbein College 1991 — 1994
Business Communication
Youngstown State University 1972 — 1980
Earth Science
CenturyLink November 2014 - Present
AT&T February 2014 - November 2014
Bob Evans June 2013 - August 2013
Otterbein University March 2012 - May 2013
Street Hop Advertising June 2012 - August 2012
Skills
Press Releases, Event Planning, Facebook, PowerPoint, Social Media, Research, Newsletters, Microsoft Word, Public Relations, Social Media Marketing, Editing, Media Relations, Marketing Communications, Public Speaking, Event Management, Social Networking, Fundraising, AP Style, Microsoft Office, Community Outreach, Telecommunications
Education
Otterbein College 2011 — 2013
Bachelor's of Arts Degree, Public Relations
Groveport Recreation Center February 2014 - Present
City of Groveport 2000 - December 2013
State of Ohio 2003 - 2008
AT&T 1985 - 2002
Skills
Government, Community Outreach, Public Speaking, Community Development, Program Management, Event Planning, Emergency Management, Public Relations, Leadership Development, Leadership, Budgets, Training, Analysis, Nonprofits
Education
Otterbein College
BS, Business Administration
Columbus State Community College
AS, Microcomputing
AT&T July 2007 - July 2009
Cingular Wireless June 2002 - July 2007
SBC Services June 2000 - June 2002
AT&T July 1995 - April 2000
Skills
Process Improvement, Management, Business Process..., Leadership, Business Process, Training, Analysis, Software Development, Team Building, Risk Management, Networking, Customer Service, Time Management, Coaching, Project Management, Visio, Product Development, SharePoint, Invoicing, Finance, MS Project, SDLC, SQL, Software Documentation, Team Leadership, Change Management, Cross-functional Team..., Project Planning, IT Management, Project Portfolio..., Quality Assurance, Software Project..., Strategy
Education
Our Lady of the Lake University 1998 — 2000
MBA
Our Lady of the Lake University 1996 — 1998
MA
State University of New York College at Potsdam 1975 — 1977
BA
Adult Probation & Parole December 2011 - Present
State of Utah November 2005 - December 2011
Maricopa County April 2005 - November 2005
AT&T September 1990 - October 2004
Skills
Leadership, Criminal Law, Customer Satisfaction, Case Managment, Management, Security, Call Centers, Training, Enforcement, Corrections, Criminal Investigations, Firearms, Criminal Justice, Sales
Education
Our Lady of the Lake University 1995 — 2001
BS, Computer Information Science
Axis Teknologies LLC January 2014 - Present
Axis Teknologies 2013 - 2015
Axis Teknologies 2013 - 2015
Axis Teknologies LLC 2005 - 2015
AT&T April 2006 - January 2014
AT&T Credit & Collections January 2000 - May 2006
Skills
Bilingual-Spanish, Strategic Planning, Customer Relations, Coaching, Telecommunications, Customer Service, Vendor Management, Process Improvement, Call Centers, Cross-functional Team..., Leadership, Program Management, Team Leadership, Operations Management, Team Building, Outsourcing, Product Management, Account Management, Strategy, Customer Experience, Management, Project Planning, Project Management, Sales
Education
Our Lady of the Lake University 1990 — 1994
Bachlor of Arts, Management
Ohio Society of Association Executives January 2015 - Present
OACHC November 2005 - November 2011
All-Pak, Inc. 2004 - 2005
Lucent Technologies 1974 - 2001
AT&T 1981 - 1983
Skills
Editing, Office Management, Administrative Support, Word, Microsoft Office, Documentation, PowerPoint, Outlook, Writing, Microsoft Word, Software Documentation, Administrative..., Leadership Development, Leadership, Team Building, Project Management, Nonprofits, Training, Customer Service
Education
Hannan Trace 1969 — 1973
Diploma, Commercial
Otterbein College
English Language and Literature, General
AT&T July 2006 - Present
AT&T February 2006 - June 2006
SBC Online - AT&T November 2000 - January 2006
SBC Operations 1999 - 2000
SWBT May 1997 - November 1999
Skills
Cross-functional Team..., Call Centers, Marketing, Sales Operations, Program Management, SDLC, Team Leadership, Sales, Vendor Management, Management, Telecommunications, Project Portfolio..., PMP, Process Improvement, Product Marketing, Strategic Planning, Project Management
Education
Our Lady of the Lake University 1999 — 2001
MBA, Electronic Commerce
Texas A&M University 1991 — 1995
B.A., Communications and Marketing
Xcelerate Media, Inc. January 2014 - Present
Xcelerate Media June 2008 - December 2013
Sprint April 2003 - June 2008
AT&T January 2002 - March 2003
AT&T August 1999 - December 2001
Skills
Training, Sales Process, Business Development, Strategy, Solution Selling, Leadership, Selling, Salesforce.com, E-Learning, Networking, Direct Sales, Cold Calling, Account Management, Budgets, Training Consulting, Sales, Program Management
Education
Otterbein College 2004 — 2008
MBA, MBA
The Ohio State University - The Max M. Fisher College of Business 1996 — 1999
BSBA Finance, Finance
Verizon Enterprise Solutions January 2012 - Present
nPhase, LLC January 2010 - December 2011
AT&T November 2008 - December 2009
Verizon Wireless 2004 - November 2008
Motorola 1997 - 2004
CPS Energy 1991 - 1996
General Electric 1986 - 1991
Skills
M2M, Wireless, Mobile Devices, 4G, Mobile Technology, Sales Operations, Telecommunications, Selling, Telematics, Enterprise Mobility, GSM, Solution Selling, Project Management, Pre-sales, CDMA, UMTS, Mobile Applications, Managed Services, HSPA, Start-ups, Wireless Broadband, Cellular Communications, Sales Engineering, VoIP, Salesforce.com, Unified Communications, Sales, Enterprise Software, MPLS, Contract Negotiation, Product Management, Strategic Partnerships, Go-to-market Strategy, SaaS
Education
Our Lady of the Lake University 1995 — 1997
MBA, Managment
The University of Texas at Austin 1982 — 1986
BSEE, Electrical Engineering
Apple January 2011 - Present
Apple June 2009 - January 2011
AT&T January 2008 - November 2009
AT&T November 2006 - January 2008
Skills
Mac, Mac OS, iWork, OS X, iLife, iPod, iTunes, iPhone, iOS, Keynote, iPhoto, iPad, Troubleshooting, Apple Certified, Apple Remote Desktop, Software Installation, Hardware, Software, SQL, WordPress, iPad Development, Technical Support, Sales, Customer Service, Retail
Education
OLLU 2014 — 2016
Master's Degree, Information Systems and Security
Our Lady of the Lake University
Master's degree, Information Systems and Security, Currently enrolled
University of the Incarnate Word 2008 — 2013
BA Administration, Specialization in Graphic Design
AT&T August 1980 - Present
Skills
Telecommunications, Unified Communications, Service Delivery, VoIP, Wireless, Managed Services, MPLS, IP, Telephony, Call Center, Ethernet, Data Center, Network Design, WAN, Integration, Cisco Technologies, Broadband, Account Management, Switches, Wireless Networking, PMP, Avaya, System Deployment, Cabling, LAN-WAN, Call Centers, T1, Troubleshooting, Vendor Management, Computer Network..., Frame Relay, Co-location, Video Conferencing, Optical Fiber
Education
Otterbein College 1989 — 1993
Bachelor of Arts (B.A.), Magna Cum Laude, Business and Organizational Communications
The Ohio State University 1978 — 1980
AT&T
Skills
Wireless, Telecommunications, Mobile Devices, Cross-functional Team..., Product Management, Privacy Law, Strategic Partnerships, Product Marketing, Start-ups, Program Management, Project Management, Vendor Management
Education
Our Lady of the Lake University 1995 — 1997
MBA, Business
Texas A&M University 1975 — 1978
BSIE, Industrial Engineering
Air Products May 2010 - Present
City of La Porte May 2002 - June 2010
AT&T 1990 - 2010
Skills
Public Relations, Telecommunications, Strategic Planning, Crisis Communications, Public Speaking
Education
Our Lady of the Lake University
MBA, International Business
AT&T August 1979 - Present
Skills
MPLS, Unified Communications, Telecommunications, Managed Services, Product Development, Enterprise Mobility, Solution Selling, IP, SIP Trunking, Co-location, VoIP, Wireless, Ethernet, WAN, T1, Hosted Services, Telephony, Broadband, SIP, DSL, Sales Engineering, LAN-WAN, Frame Relay, Network Design, Metro Ethernet, Long Distance, Optical Fiber, DWDM, ATM networks, Fiber Optics, Avaya, Cellular Communications, Private Line, TDM
Education
Our Lady of the Lake University 1991 — 1993
BA, Marketing/Liberal Arts
Walk Trot and Kanter September 2013 - Present
Swick Technologies June 2013 - Present
ITT Exelis March 2012 - March 2013
Salvation Army Divisional Headquarters March 2006 - March 2012
AT&T January 2001 - April 2006
O/E Systems January 1999 - January 2001
Skills
CISSP, MCSE, GCIA, A+ Certified, Security+, MCSA, Network Administration, Firewalls, System Administration, Microsoft, Windows Server 2003, Active Directory, Troubleshooting, Windows Server, Security, Antivirus, Desktop Support, Administration, Disaster Recovery, Network Security, Windows 7, Windows, Operating Systems, Servers, Customer Service, Software Installation, Computer Hardware, Hardware, Lotus Notes, Technical Support, Routers, Microsoft Certified..., Computer Security, Networking, CCNA, Group Policy, Information Technology, Software Documentation, System Deployment, Integration, Printers, WSUS, Microsoft Exchange, VPN, DNS, VMware, Cisco Technologies, CompTIA Security
Education
Ottawa University 2010 — 2012
B.A, Management Information Systems program
SANS 2010 — 2010
GCIA
University of Phoenix 2000 — 2004
B.S., Information Technology Management
Waukesha County Technical College 1996 — 2001
A.A.S, Programmer / Analyst
Centers for Disease Control and Prevention 2015 - Present
PwC 2015 - Present
TechField LLC May 2014 - Present
AT&T August 2014 - 2015
NTT DATA June 2012 - June 2014
Unbounded Solutions, Inc. May 2010 - May 2014
FedEx Office October 2011 - June 2012
Iowa Vocational Rehabilitation Services October 2010 - October 2011
Estrategia Logistica Empresarial July 2006 - July 2010
Estrategia Logistica Empresarial July 2006 - July 2008
Skills
Business Analysis, Software Development, Solution Architecture, SharePoint, .NET, SharePoint Designer, IIS, SQL Server, Microsoft SQL Server, ASP.NET, Architectures, C#, Microsoft Office..., Project Management, Quality Assurance, Web Services, SharePoint Server, Architecture, SQL
Education
Universidad Autónoma de Nuevo León 2001 — 2007
Eng., IT
Otto-von-Guericke-Universität Magdeburg 2004 — 2005
Eng., IT
AT&T January 2006 - Present
Skills
Frame Relay, Troubleshooting, VoIP, Call Center, Telecommunications
Education
Our Lady of the Lake University 1976 — 1980
MSW, Social Work
San Antonio College 1974 — 1976
AA
The Industrial Controls Co. February 2013 - Present
K&L Sales, Inc. June 2012 - February 2013
Tangible Word Ministries September 2011 - June 2012
AT&T March 2007 - April 2008
Skills
QuickBooks, Access, Accounts Payable, Windows, Accounting, Microsoft Excel, Microsoft Office, OS X, Microsoft Exchange, Customer Service, Outlook, Call Center, Spreadsheets, Microsoft Word, Invoicing, Data Entry, Account Reconciliation, Accruals, Bank Reconciliation, Expenses, Financial Statements, Fixed Assets, GAAP, General Ledger, Journal Entries, Networking, PowerPoint, Revenue Recognition, SAP, System Administration, Technical Support
Education
Ottawa University 2012 — 2015
Bachelor of Arts (B.A.), Accounting
Waukesha County Technical College 2010 — 2012
Associate of Science (A.S.), Accounting
PC Pro Schools 2005 — 2005
Certification, MCSA
WCTC 1998 — 2000
Associate's degree, Printing & Publishing
Four Kids Inc, d.b.a Once Upon A Child June 2014 - Present
Bloomberg BNA May 2011 - June 2014
AT&T June 1998 - April 2011
Skills
Marketing Strategy, Lead Generation, Sales, Negotiation, Analysis, SEM, Salesforce.com, Account Management, Cold Calling, Integrated Marketing, Contract Negotiation, Direct Sales, Solution Selling, Sales Process, New Business Development, Strategic Planning, B2B, Sales Management, Sales Presentations, Training, Customer Satisfaction, Customer Service, Selling, Marketing, CRM, Competitive Analysis, Customer Retention, Forecasting, Leadership, Recruiting, Sales Operations, Strategic Partnerships, Strategy
Education
Our Lady of the Lake University 2000 — 2003
BA, Management
University of Houston 1989 — 1992
AT&T March 2000 - Present
Cingular Wireless March 2000 - May 2005
Texas MHMR December 1993 - October 1996
Skills
Human Resources, Deferred Compensation, Training, Labor Relations, PeopleSoft, Policy, Payroll, Onboarding, Management, Employee Relations, Talent Acquisition, Workforce Planning, Screening, Coaching, Staffing Services, Recruiting, Talent Management, Internet Recruiting, College Recruiting, Employee Engagement, Performance Management, FMLA, Employer Branding, Applicant Tracking..., Leadership, Team Building, Performance Appraisal, Leadership Development, New Hire Orientations, Succession Planning, Training Delivery, Executive Search, Job Descriptions, Personnel Management, Vendor Management, Contract Recruitment, Taleo, HR Policies, Sourcing, Sales Compensation, Kronos, Employee Benefits, HRIS, Technical Recruiting, Process Improvement, HR Consulting, Hiring, Interviews, Employee Training, Benefits Administration
Education
Our Lady of the Lake University
AT&T April 2015 - Present
AT&T February 2014 - Present
AT&T July 2010 - Present
Dolce Vita LLC June 2008 - Present
Orchid Ceramics - Ceramic Tile Super Center January 2005 - September 2008
Home Depot January 2001 - January 2005
Skills
Sales Management, Sales, Budgets, Negotiation, Retail, Strategic Planning, Operations Management, Inventory Management, Product Development, Customer Service, Payroll, Microsoft Excel, Account Management, Management, New Business Development, Leadership, Team Building, Contract Negotiation, Team Leadership, Microsoft Office, Sales Operations, Marketing, Project Management
Education
Strayer University 2010 — 2016
Masters of Science, Human Resource Management
University of Phoenix 2004 — 2006
MBA, Global Management
University of Phoenix 2001 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Our Lady of Holy Cross College 1996 — 1998
Bachelor of Applied Science (B.A.Sc.), Psychology
AT&T August 1977 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Our Lady of the Lake University 1989 — 1994
Bachelor's degree, Business, Management, Marketing, and Related Support Services
AT&T October 2010 - Present
T-Mobile June 2007 - July 2010
Jefferson Parish Sheriff's Office November 2001 - December 2006
Skills
Telecommunications, Wireless, Customer Service, Sales, Mobile Devices, Customer Satisfaction, Management, Sales Management, Team Leadership, Leadership, Microsoft Office, VoIP, Sales Operations, Solution Selling, Direct Sales, Retail, Customer Experience
Education
Our Lady of Holy Cross College 2012 — 2017
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Ultimate Medical Academy 2012 — 2013
Pharmacy Technician/Assistant
Delgado Community College 2009 — 2011
Business Administration and Management, General
Nationwide Mutual Insurance Company July 2011 - Present
AT&T January 1978 - August 2004
Skills
Sales, Sales Management
Education
Our Lady of the Lake University 1991 — 1997
Business Administration and Management, General
AT&T / Zero Chaos January 2013 - March 2015
AboveNet Communications Inc. July 2011 - January 2013
AT&T - Retired August 2001 - March 2011
AT&T August 2001 - March 2011
Southwestern Bell Telephone Company June 1998 - July 2001
Southwestern Bell Telephone Company October 1996 - June 1998
Southwestern Bell Telephone Company June 1984 - September 1996
Southwestern Bell Telephone Company April 1982 - May 1984
Southwestern Bell Telephone Company January 1979 - March 1982
Skills
Telecommunications, PMP, Project Management, Team Leadership, Strategy, Management, Call Centers, WAN, Networking, Budgets, Sales Operations, Switches, Optical Fiber, Project Planning, Sales, Software Documentation, Selling, Negotiation, Change Management, Customer Service
Education
Our Lady of the Lake University 1993 — 1995
MBA, Business Administration
Texas A&M University 1974 — 1978
B.S., Industrial Engineering
Our Lady of the Lake University
Masters of Business Administration, International Business
Texas A&M University, College
B. S, Industrial Engineering, Industrial Engineering
IT Consulting Group, Inc. July 2013 - Present
State Farm April 2012 - January 2013
Dell 2013 - 2013
Agio December 2011 - April 2012
Dean Foods June 2011 - December 2011
Alpha Alternative Asset Investment LLC. August 2009 - December 2011
NVC Holding Trust 2008 - 2010
AT&T October 2008 - August 2009
SoftNet Technologies, LLC. November 2006 - October 2008
Washington Mutual Bank March 2005 - October 2006
Skills
Cisco Technologies, Data Center, Firewalls, Security, VoIP, SAN, BGP, Linux, Cisco Routers, Cisco Nexus, Cisco Call Manager, SIP, QoS, Switches, Disaster Recovery, Virtualization, Windows Server, OSPF, Networking, Telecommunications, EIGRP, IIS, Wireless, Unified Communications, VLAN, Cisco UCS, Technical Support, LAN-WAN, Active Directory, Servers, TCP/IP, Routers, DNS, Routing, DHCP, Cloud Computing, Cisco IOS, High Availability, System Deployment, Troubleshooting, MPLS, Network Architecture, IPSec, VMware, Network Security, VPN, Microsoft Technologies, WAN, Routing Protocols, ASA
Education
Our Lady of the Lake University 1995 — 2000
Bachelor's Degree, Computer Information Systems
AT&T June 2000 - Present
AT&T December 1997 - June 2000
AT&T December 1978 - December 1997
How When Whre Why Academy September 1977 - June 1978
Killeen ISD September 1976 - June 1977
Killeen ISD October 1974 - June 1975
Skills
Teaching, Sales, Time Management, Classroom, Social Media, Social Media Marketing, Corporate Communications, Salesforce.com, Lead Generation, Account Management, B2B, Customer Service, Leadership, Telecommunications
Education
Ouachita Baptist University 1971 — 1974
Bachelor of Science (BSc), Elementary Education and Teaching
Self Employed July 2008 - November 2013
Xerox January 2006 - June 2008
AT&T October 2004 - November 2005
Alltel Wireless August 1998 - February 2004
AT&T June 1995 - August 1998
Southwest Search 1994 - 1994
Skills
Vendor Management, Program Management, Management, Strategic Planning, Contract Negotiation, Business Strategy, Process Improvement, Analysis, Strategy, Leadership, Product Management, Product Development, Advertising, Project Management, Account Management, Direct Sales, Training, Sales, Marketing, Business Development, Team Leadership, Negotiation, Product Marketing, Strategic Partnerships, Telecommunications, Change Management
Education
University of Arkansas at Fayetteville
Bachelor of Science (BS), Engineering: Computer Science Emphasis, 3
Ouachita Baptist University
Bachelor of Science (BS), Mathematics and Physics, 3
Northeast High School
Mathematics
Republic Police Dept June 2014 - Present
Bettsville Police Dept June 2014 - Present
BEE-SAFE LLC. September 2011 - Present
City of Tiffin Police Department March 2013 - Present
Fostoria Police Department June 2012 - April 2013
Hollywood Casino April 2012 - March 2013
AT&T January 2009 - May 2012
Carroll Twp. PD., Seneca County Sheriff, Carey PD, Republic PD. New Riegel PD March 1998 - July 2011
GSSC (General Security Services Corporation) May 2005 - May 2009
Metro Private Investigations April 2004 - August 2004
Skills
Interview/interrogations, Certificate for..., Quick Action Deployment..., EG&G Astrophysics Line..., Excellent..., Excellent investigative..., ASP-Baton certified, Radar certificate, Pole and Ladder..., Certificate in..., Customer Service, Leadership, Training, Security, Management, Physical Security, Surveillance, Interviews, Policy, Access Control, Private Investigations, Emergency Management, Security Management
Education
Owens Community College 1997 — 1998
OPOTA Certificate, OPOTA Police Academy
New Riegel High School 1993 — 1996
Diploma, General Studies
Allstate Agency Owner OwnerFacility Service ResourceJanuary 2011 - Present
City of San Antonio September 2008 - February 2011
Quality Janitorial Service February 2008 - August 2008
AT&T July 2007 - January 2008
JP Morgan Chase April 2007 - July 2007
Mattress Firm September 2002 - April 2007
Skills
Customer Service, Telecommunications, Leadership Development, Management, Sales, Business Development, Selling, Training, Retail, Budgets, PowerPoint, Networking, New Business Development, Event Management, Leadership, Sales Management, Team Building, Change Management, Inventory Management, Microsoft Word, Employee Training, Hospitality, Microsoft Office, Event Planning, Strategic Planning, Contract Negotiation, Employee Relations, Solution Selling, Account Management, Customer Satisfaction, Human Resources, Marketing
Education
Our Lady of the Lake University 2008 — 2010
MBA, Management
University of Houston 2001 — 2006
Business Administration, Management
SoFi July 2014 - Present
Mela Capital Group March 2014 - July 2014
Pinnacle/ Bank of America November 2013 - March 2014
CoreLogic August 2012 - August 2013
JPMC February 2012 - June 2012
Frontier Communications December 2011 - February 2012
AT&T April 2006 - December 2011
Realty Mortgage/Supreme Lending January 2010 - September 2011
Skills
Loans, Banking, Credit, Commercial Banking, Mortgage Lending, Credit Analysis, Loan Origination, Risk Management, Credit Risk, Financial Analysis, Underwriting, Relationship Management, Retail Banking, Software Documentation, Training, Software Installation, Customer Service
Education
Ottawa University 1997 — 2001
Bachelor of Arts (BA), Management Information Systems, General
Coalesse May 2006 - Present
Steelcase November 1984 - Present
AT&T June 1977 - November 1984
Skills
Account Management, Management, Sales, Sales Management, New Business Development, Contract Negotiation, Marketing Strategy, Strategic Planning, Interior Design, B2B, Business Development, Furniture, Leadership, Negotiation, Problem Solving, Project Management, Sales Presentations, Team Building
Education
Ouachita Baptist University 1973 — 1977
Bachelor of Science (B.S.), Education K-12, Cum Laude
Mandeville High School 1969 — 1973
Our Lady of the Lake Regional Medical Center 2012 - Present
AT&T 2000 - 2004
COMPUSA 1997 - 2000
Skills
Emergency Nursing, ACLS, TNCC, BLS, Nursing, Acute Care, Inpatient, Patient Safety, Patient Education, Patient Advocacy
Education
Our Lady of the Lake College 2010 — 2012
ASN, Registered Nursing/Registered Nurse
AT&T January 2008 - Present
AT&T April 2001 - January 2008
AT&T/SBC November 1997 - March 2001
Southwestern Bell Wireless December 1996 - October 1997
Harcourt Ed. Measurement May 1991 - November 1996
Skills
Market Research, Marketing Research, Data Analysis, Competitive Intelligence, Analytics
Education
University of Houston 1992 — 1993
MBA
Our Lady of the Lake University 1987 — 1990
BA
Valero Energy Corporation July 2011 - Present
Valero Energy Corporation April 2000 - June 2011
AT&T June 1991 - April 2000
Skills
Windows Server, Unix, ABAP, Software Development, Linux, Requirements Analysis, Microsoft SQL Server, Visio, SAP, Databases, SQL, Integration, Troubleshooting, C#, Java Enterprise Edition, Access, Business Intelligence, Business Analysis, Programming, C++, Visual Basic, SharePoint, JavaScript, Database Design
Education
Our Lady of the Lake University 1986 — 1989
Human Resources Management/Personnel Administration, General
AT&T November 2007 - Present
ibm 1989 - 2001
Skills
DSL, Computer Network..., VoIP
Education
Otterbein University 2002 — 2005
AT&T Business Services December 2013 - Present
AT&T December 2007 - December 2013
AT&T WWCS June 1996 - November 2007
AT&T/SBC/Ameritech June 1992 - June 1995
AT&T/SBC/Ameritech October 1990 - June 1992
Skills
Computer Network..., Telecommunications, IP, VoIP, Managed Services, Fiber Optics, MPLS, VPN, Wireless, T1, Cisco Technologies, Vendor Management, Unified Communications, Telephony, Data Center, Ethernet, Optical Fiber, Solution Selling, WAN
Education
DeVry Insitute of Technology 1998 — 1999
Technical Management
Owens Community College 1987 — 1988
Mechanical Engineering
University of Toledo 1986 — 1987
Mechanical Engineering
AT&T March 2007 - Present
Education
Ottawa University 2003 — 2006
AT&T Business MgrSBC1993 - Present
Skills
Telecommunications, Vendor Management, Managed Services, Program Management, VoIP, Wireless, Integration, MPLS, ITIL
Education
Our Lady of the Lake University
Master of Business Administration (MBA), Computer and Information Sciences and Support Services
DHL Global Business Services Americas Region Catagory Manager Telecom ProcurementDHL2004 - Present
Republic Western Insurance October 1998 - April 2001
AT&T 1987 - 1998
Education
Ottawa University 1979 — 1984
BA, Economics
GD Land Systems April 2015 - Present
AT&T February 2014 - April 2015
Computer Sciences Corporation November 1988 - April 2015
CSC November 1988 - February 2014
General Dynamics November 1988 - April 1991
Skills
Security, Firewalls, VPN, Network Security, Cisco Technologies, DNS, Virtualization, TCP/IP, Enterprise Software, Hardware, ITIL, Disaster Recovery, Networking, Wireless Networking, Routers, System Administration, Operating Systems, Network Administration, Data Center, IT Service Management, VMware, IT Operations, Active Directory, VMware ESX, Windows 7, Juniper, Windows Server, DHCP, Citrix, Troubleshooting, Linux, Integration, Servers, CISSP, XP, WAN, Computer Security, Switches, Solaris, IT Management, Group Policy, Storage Area Networks, Cisco IOS, Juniper Technologies
Education
Owens Community College
Computer Engineering
The Ohio State University
Information Technology
University of Michigan-Dearborn
Information Technology
Bank of America July 2003 - Present
AT&T 1991 - 2001
Skills
Customer Service, Process Improvement, Program Management, Training, Vendor Management, Business Analysis, Microsoft Office, Strategic Planning, Risk Management, Project Planning, PMO, Business Process..., Banking, Change Management, SDLC, Project Management, SharePoint
Education
Our Lady of the Lake University 2002 — 2008
AT&T January 2015 - Present
AT&T April 2012 - Present
AT&T September 2006 - September 2012
AT&T October 2001 - December 2003
AT&T September 1999 - October 2001
University of Texas Health Science Center at San Antonio June 1993 - March 1999
Skills
Managed Services, Unified Communications, MPLS, VoIP, Cloud Computing, Telecommunications, Wireless, IP, Solution Selling, Data Center, SaaS, Network Design, WAN, Cisco Technologies, Telepresence, Direct Sales, Ethernet, Sales Process, Co-location, Mobile Devices, Mobile Technology, Hosted Services, Network Security, Team Leadership, Avaya, Internet Services, SIP Trunking, Sales, Selling, Salesforce.com, Call Centers, LAN-WAN, Pre-sales, Channel Partners, Professional Services, Disaster Recovery, Enterprise Software, Solutions Marketing, Leadership, Networking, Strategic Partnerships, SIP, Go-to-market Strategy, Virtualization, Sales Operations, Product Management, Private Line, CRM, Sales Engineering, Customer Retention
Education
Our Lady of the Lake University 1998 — 2000
MBA, Electronic Commerce
Our Lady of the Lake University
AT&T April 1998 - Present
Cingular Wireless November 2002 - October 2003
Education
Our Lady of the Lake University
Direct Energy Residential February 2011 - January 2013
Green Business Bureau May 2009 - July 2010
Hispanic Scholarship Fund May 2008 - March 2009
AT&T Latin America September 2001 - December 2002
PT Intelix Global Crossing June 2000 - August 2001
U.S. West July 1998 - March 1999
AT&T November 1997 - July 1998
AT&T January 1996 - November 1997
AT&T January 1980 - January 1995
Skills
Leadership, Strategy, Customer Service, Marketing, Strategic Planning, Customer Retention, Sales Management, Marketing Strategy, Negotiation, Outsourcing, Start-ups, Business Development, Training, Management, Business Strategy, Salesforce.com, Customer Satisfaction, Sales
Education
Our Lady of the Lake University 2012 — 2016
Ph.D, Leadership Studies, Doctoral Program
Our Lady of the Lake University
MBA, Business Management
Texas A&M University-Kingsville
BBA, Business Management
University of Houston-Downtown
University of Houston-Downtown
Vette Style Inc. September 2008 - Present
The Smiley Group 2005 - Present
AT&T November 1978 - May 2008
Education
Ottawa University 1998 — 2001
BA, Management
AT&T March 2014 - Present
San Antonio Football Chapter March 2014 - Present
DFOA August 2005 - January 2015
AT&T March 2013 - March 2014
AT&T September 2011 - March 2013
AT&T May 2008 - September 2011
AT&T October 2004 - May 2008
Bank One 1995 - 2000
Skills
Vendor Management, Telecommunications, Program Management, Call Center, Team Building, Process Improvement, Call Centers, Cross-functional Team..., Integration, Outsourcing, Team Leadership
Education
Our Lady of the Lake University 2000 — 2002
MBA, E-Commerce
The University of Texas at Arlington 1990 — 1995
BS, Biology
AT&T 1998 - Present
Education
Our Lady of the Lake University 2000 — 2003
AT&T July 2006 - Present
AT&T July 2006 - January 2012
Skills
Sales, Solution Selling, Telecommunications, Strategy, Managed Services, Unified Communications, Cloud Computing, Direct Sales
Education
Otterbein University 1977 — 1980
Urbana
AT&T Global Services December 2013 - Present
AT&T June 2010 - December 2013
Alltel Wireless October 2007 - June 2010
Skills
EVDO, RF Engineering, 4G, CDMA, LTE, Wireless, Actix, RF, Cellular Communications, UMTS, RF design, TDMA, T1, HSPA, WCDMA, Microwave, WiMAX
Education
Owens Community College 1990 — 1993
AS, Electrical/Electronics
AT&T Global Sales DirectorAT&T1996 - 2009
Education
Otterbein University 1988 — 1992
Bachelor of Science, Finance & International Business
Youngstown State University 1984 — 1986
Business Administration
Austintown Fitch 1980 — 1984
Holy Name 1972 — 1980
AT&T November 2007 - Present
AT&T July 2002 - November 2007
AT&T June 1999 - July 2002
Skills
Networking, DSL, Leadership, Customer Service, Time Management, Telecommunications, Troubleshooting, Telephony, Wireless, Switches, IP, Call Centers, Routers, LAN-WAN, WAN, Computer Network..., TCP/IP, Technical Support, Ethernet
Education
Our Lady of the Lake University 2000 — 2002
Bachelor's of Applied Studies, Business Management
San Antonio College 1992 — 1993
General Studies
Texas State Technical College 1986 — 1988
Electronics Design
Texas State Technical College 1980 — 1982
Computer Programming
AT&T March 1974 - Present
Education
Our Lady of the Lake University 2005 — 2006
MBA, Finance, HR
AT&T Property & Casualty AssociateState Farm InsuranceMay 2005 - April 2007
Education
Otterbein University 1994 — 1996
AT&T October 1969 - July 2009
Ameritech 1985 - 1990
Skills
Telecommunications, Strategic Planning, Process Improvement, Vendor Management, Six Sigma, Engineering, Systems Engineering, Program Management, Wireless, Cross-functional Team..., Product Management, Project Management, MS Project, Team Building, Management, Team Leadership, Leadership
Education
Ottawa University 1993 — 2010
BA, Major: International Business Studies; Minor: Management
University of Wisconsin-Madison 1969 — 1972
100 credit hours, Mathematics
Baraboo High School 1964 — 1969
High School
St. Francis by the SeaCatholic Church July 2002 - Present
AT&T August 1983 - June 1998
Ohio Bell June 1968 - August 1983
Skills
Non-profits, Microsoft Office, Community Outreach, Public Speaking, Leadership Development, Nonprofits, Event Planning, Editing, Fundraising, Public Relations, Research, Event Management, Social Media, Social Networking, PowerPoint, Higher Education
Education
Otterbein College 1988 — 2000
Bachelor of Arts (BA), Business & Organizational C0mmunications, 3.99
American Red Cross November 1997 - July 1999
Sprint 1994 - 1997
AT&T July 1974 - April 1991
Skills
Program Management, Leadership, Training, Personnel Management, Telecommunications, Vendor Management, Organizational..., Employee Training, Leadership Development, Process Improvement
Education
JCCC 2011 — 2012
LPN
Ottawa University 1991 — 1997
MA, Human Resources
Avila University 1984 — 1987
BA, Psychology
The Art Institute of Phoenix August 2014 - Present
The Art Institute of Phoenix April 2014 - August 2014
Phillips Law Group April 2012 - August 2013
St. Vincent de Paul September 2006 - August 2011
Society of St. Vincent de Paul September 2006 - August 2011
University of Phoenix September 2005 - September 2006
AT&T February 2003 - April 2004
AT&T January 2002 - February 2003
AT&T May 2001 - January 2002
Skills
Employee Relations, Customer Service, Compensation, Hiring, Coaching, Organizational..., Change Management, Performance Management, Benefits Administration, Onboarding, Conflict Resolution, Workforce Planning, Leadership Development, Employee Engagement, Succession Planning, Interviewing, Talent Acquisition, Outlook, Word, Payroll Processing, Payroll, Benefits, Employee Benefits, Deferred Compensation, Accounts Receivable, Interviews, Human Resources, Recruiting, FMLA, Microsoft Word
Education
Ottawa University-Phoenix 2012 — 2013
Bachelor of Arts (B.A.), Human Resources Management and Services
University of Phoenix 2005 — 2012
Bachelor of Science, Management
Lamson Junior College 1994 — 1995
Associate of Arts, Legal Assistant
AT&T October 2008 - Present
AT&T August 2001 - September 2008
Skills
Onboarding, Applicant Tracking..., Workforce Planning, Deferred Compensation, Human Resources, Employee Relations, Employee Engagement, Vendor Management, Talent Acquisition, Leadership, HRIS, Customer Service, Telecommunications, Talent Management, Personnel Management, Team Leadership
Education
Our Lady of the Lake University 1979 — 1982
B.A., Communications
Our Lady of the Lake University
AT&T January 2014 - Present
Skills
Project Management, Real Estate, Contract Negotiation, Customer Service, Hotels, Management, Negotiation, Property Management, Rentals, Sales, Strategic Planning, Team Building
Education
Our Lady of the Lake University
Bachelor of Arts (B.A.), Management
Accent Marketing November 2008 - Present
AT&T May 2008 - September 2008
Education
Owens Community College 2005 — 2009
Associates, Computer Networking
Tupperware January 2009 - Present
Baptist School of Health Professions January 2008 - Present
AT&T May 1973 - March 2005
Skills
Small Business, Direct Sales, Retail, Sales, Coaching, Leadership Development, Marketing, Marketing Strategy, Social Networking, Social Media Marketing, Training, Social Media, Entrepreneurship, Leadership, Time Management
Education
Our Lady of the Lake University
University of Phoenix
AT&T April 2006 - Present
Skills
Analysis, Business Analysis, Business Process..., Customer Service, Data Analysis, Financial Analysis, Forecasting, Leadership, Management, Microsoft Excel, Process Improvement, Program Management, Strategic Planning, Telecommunications, Vendor Management
Education
Our Lady of the Lake University 2003 — 2004
Master of Business Administration (MBA)
Southern Illinois University, Edwardsville 1989 — 1993
Bachelor's degree, Finance
Lakota Local Schools August 2004 - June 2010
Lexis-Nexis August 1996 - August 1997
AT&T August 1989 - August 1996
Star Bank January 1987 - January 1989
Education
Otterbein University 1990 — 1992
Bachelor of Arts, Business Management
University of Cincinnati College of Business 1985 — 1988
AT&T April 2008 - July 2009
Retired June 2009 - June 2009
AT&T April 2008 - June 2009
AT&T May 1980 - June 2009
AT&T June 2002 - April 2008
AT&T July 2001 - June 2002
AT&T October 1994 - July 2001
Education
Keller Graduate School of Management 2004 — 2007
Masters, Project Management
Keller Graduate School of Management Kansas
Masters, Project Management
Ottawa University
BA, Computer Information Systems
Aon Hewitt March 2014 - Present
TruGreen LandCare February 2012 - August 2013
Mediagistic 2011 March 2011 - September 2011
Comcast June 2009 - February 2011
Musicrop May 2007 - December 2007
AT&T April 1974 - September 2006
Skills
Selling, Sales, Training, Call Center, Marketing Strategy, Coaching, Start-ups, Customer Service, Telecommunications, Customer Retention, Account Management, Direct Sales, Wireless, Customer Experience, Sales Management, Customer Satisfaction, Sales Operations, Sales Process, Co-location, Licensed Life & Health...
Education
Otterbein College
AT&T February 2011 - Present
AT&T February 2009 - January 2011
AT&T June 2000 - March 2009
Skills
Telecommunications, Data Privacy, Certified Information..., Regulatory Affairs, Strategic Planning, Human Resources, Cross-functional Team..., Program Management, Vendor Management, Public Policy, Contract Negotiation, Call Centers
Education
Our Lady of the Lake University 2005 — 2007
Master of Business Administration (MBA), Human Resources
Our Lady of the Lake University 2005 — 2007
Master of Business Administration (MBA), Finance
AT&T January 2003 - Present
Skills
Managed Services, Unified Communications, Solution Selling, Telecommunications, VoIP, MPLS, Direct Sales, Wireless, Account Management, Telephony, IP, Co-location, Sales Management, T1, Selling, Cloud Computing, SaaS, Sales Process, Ethernet, Customer Retention, PRI, Frame Relay, Metro Ethernet, Cellular Communications, Mobile Devices, WAN, Cisco Technologies, SIP, SIP Trunking, Sales
Education
Owens Community College 1987 — 1989
Financial Management, Business, Management, Marketing, and Related Support Services
Cox Communications August 2011 - March 2013
Cox Communications January 2004 - July 2011
Cox Communications November 2002 - December 2003
Jefferson Parish School Board 2000 - 2002
AT&T 1983 - 1998
South Central Bell 1972 - 1982
Skills
Telecommunications, Sales Management, Strategic Planning, Customer Service, Marketing, Account Management, Program Management, Leadership, Budgeting and..., Channel Sales and..., Third Party Vendor..., Call Centers, Training, Management, Team Building, Sales, Sales Operations, Human Resources, Customer Retention, Budgets, Outsourcing, Salesforce.com, Direct Sales, Sales Process, Cross-functional Team..., Customer Satisfaction, Customer Experience, Cold Calling, Selling
Education
Our Lady of Holy Cross College
Bachelor of Science, Education, Cum Laude
WellMed Medical Management April 2014 - Present
UnitedHealth Group March 2011 - December 2013
WellMed Medical Management February 2009 - March 2011
UnitedHealth Group/ UMR January 2005 - February 2009
JPMorgan Chase 2002 - 2005
AT&T 1989 - 2002
Skills
Quality Assurance, Business Analysis, Process Engineering, Analysis, Training, Testing, Cross-functional Team..., Quality Management, Six Sigma, Process Improvement, Business Process..., Vendor Management, Visio, Quality Auditing, Customer Service, Dispatching, Team Building
Education
Our Lady of the Lake University
Business Management
Ursuline Academy
AT&T June 2008 - Present
Skills
Outstanding Customer..., Business Analysis, Project Planning
Education
Our Lady of the Lake University 1996 — 1998
MBA, Business Administration
Texas Woman's University 1974 — 1977
Bachelor of Social Work, Social Work
Our Lady of the Lake University August 2014 - Present
Lone Star College January 2013 - Present
Our Lady of the Lake University May 2011 - Present
Our Lady of the Lake University March 2013 - August 2013
Our Lady of the Lake University February 2009 - April 2011
AT&T March 2005 - May 2007
AT&T June 2003 - February 2005
AT&T July 2001 - April 2003
AT&T September 1999 - June 2001
AT&T July 1996 - August 1999
Skills
Customer Service, Higher Education, Student Affairs, Admissions, Public Speaking, Teaching, Adult Education, Staff Development, Community Outreach, Leadership Development, Program Development, Research, Academic Advising, Career Counseling, Leadership, Distance Learning, PowerPoint, PeopleSoft, Curriculum Development, Nonprofits, Outlook, Project Management, Customer Retention, Microsoft Office, Organization, Financial Accounting, Resume Writing, Customer Oriented, Microsoft Excel, Project Planning, Financial Modeling, Higher Education..., Financial Analysis, Student Financial Aid, Budgets, Instructional Design, E-Learning, University Teaching, College Teaching, Career Development, Grant Writing, Faculty Development
Education
Our Lady of the Lake University
MBA, Accounting/Finance
Our Lady of the Lake University
BA, Management
Lone Star College-North Harris
AAS, Accounting
U. S. Global Investors August 2006 - August 2011
Catholic Life Insurance August 2005 - August 2006
Internal Revenue Service January 2002 - June 2005
AT&T November 1973 - December 2000
Skills
Word, Excel, PowerPoint
Education
Our Lady of the Lake University 1989 — 1992
Bachelor of Arts, Management
AT&T RetiredAT&TMarch 1966 - March 1996
Education
Webster University 1993 — 1996
Master of Arts (MA)
Ottawa University-Kansas City 1991 — 1993
Bachelor of Arts (B.A.), Computer and Information Systems Security/Information Assurance
Bexar County May 2012 - Present
USAA March 2010 - December 2011
Humana January 2008 - December 2008
USAA February 1996 - December 2001
AT&T 1991 - 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
St Philip's College 2014 — 2014
Our Lady of the Lake University 1998 — 2001
AT&T June 2015 - Present
Hoveround August 2013 - Present
Amplex Internet October 2010 - January 2013
AT&T June 2009 - April 2010
Skills
Troubleshooting, DSL, Internet Services, Telephony, Field Installation, Cable Television, Internetworking, Cable Broadband, Wireless Broadband, Wireless, Telecommunications, VoIP, IP, Ethernet, Switches, Networking, Computer Network..., Wireless Networking
Education
Owens Community College
Computer Systems Networking and Telecommunications
AT&T 2008 - December 2013
Sprint Nextel/ Embarq 2005 - 2008
Skills
Wireless, Call Center, Provisioning, Telecommunications, Customer Success, Customer Service..., Customer Service, Problem Management, Problem Solving, Problem-based Learning, Critical Thinking, Teamwork, Solution Focused, Challenging Environment, Overcoming Challenges, Attentiveness to Detail, Determination, Recommended, Consumer, Stakeholders, Reliable, Sales Operations, Customer Satisfaction, Software Documentation, Troubleshooting, Leadership, Computer Network..., Broadband, Negotiation, DSL, Call Centers, Team Leadership, Management, Sales, Customer Retention, Team Building, Training
Education
Ottawa University 2007 — 2009
Bachelor of Arts (B.A.), Business Management, 3.3
AT&T
Education
Our Lady of the Lake University
Masters of Business Administration, Business Administration and Managementl
Southern Methodist University
Master of Science (M.S.), Engineering
Texas A&M University
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
NAPA Auto Parts March 2012 - December 2013
USAA February 2009 - January 2011
AT&T January 2000 - March 2006
Skills
Negotiator, Supervisory Skills, Operations Management, Regulatory Affairs, Staff Development, Customer Service, Customer Insight, Business Strategy, Business Process..., Warehousing, Fraud Detection, Interviews, Claim Investigation, Management, Project Management, Service Management, Organizational..., Customer Experience, Customer Engagement, Long Term Business..., Property & Casualty..., insurance, operations
Education
Our Lady of the Lake University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Great Northwest Recycling June 2008 - Present
AT&T August 2000 - May 2008
Education
Our Lady of the Lake University 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Texas at San Antonio 1997 — 1999
Bachelor of Arts (BA), Communication, Electronic Media
AT&T
Skills
MPLS, Switches, Cisco Technologies, Customer Service, Telecommunications, Management, Data Center, Network Design, VoIP, Wireless, Managed Services, IP, Mobile Devices, Integration
Education
Ottawa University - BS Business Management
Business Management
AT&T November 2013 - Present
Bost, INC September 2013 - December 2013
Walmart February 2013 - August 2013
Ouachita Baptist University August 2011 - December 2012
Arkansas Democrat-Gazette May 2012 - August 2012
Boys and Girls Clubs of America May 2011 - August 2011
Sky Ranch May 2009 - August 2010
Education
Ouachita Baptist University 2008 — 2013
Bachelor of Arts (BA), Christian Studies, 3.0
Manpower August 2013 - Present
JPMorgan Chase February 2012 - April 2012
JPMorgan Chase June 2010 - February 2012
AT&T July 1998 - May 2010
Education
Our Lady of the Lake University 2013 — 2014
B.A, Psychology
Wayland Baptist University 2007 — 2010
AT&T May 1998 - December 2013
Skills
PMP, Project Management, Program Management, Telecommunications, Cross-functional Team..., Process Improvement, Financial Reporting, Vendor Management, Management, Human Resources, Training
Education
Our Lady of the Lake University 1990 — 1996
Bachelor's Degree, Human Resources Management and Services