AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Walgreens January 2015 - Present
Costco Wholesale July 2014 - Present
4356 Prescott Avenue Contractor February 2012 - September 2013
AT&T October 2012 - April 2013
Bankers Life July 2012 - September 2012
US Navy June 2007 - June 2010
US Navy November 2002 - June 2007
Target August 1997 - August 2002
Skills
Microsoft Office, Microsoft Excel, Research, Microsoft Word, PowerPoint, Leadership, Customer Service, Training, Photoshop, Public Speaking
Education
Northeastern Illinois University 2010 — 2014
Bachelor of Arts (B.A.), Interdisciplinary Studies/ Minor in Sociology
Outerwall January 2013 - Present
Resources Global Professionals July 2012 - January 2013
Leading Edge Recovery solutions LLC 2009 - 2012
SPX Corporation June 2008 - March 2009
Toyota industries North America, Inc February 2002 - September 2007
Motorola Solutions April 1990 - April 2001
AT&T January 1988 - April 1990
Canteen Service Co. February 1982 - December 1987
Skills
Process Improvement, Accounting, SAP, Management, Auditing, Internal Controls, Budgets, Finance, Leadership, Accounts Payable, Operations Management, Human Resources, Internal Audit, Variance Analysis, Accounts Receivable
Education
Northeastern Illinois University 1978 — 1981
Bachelor of Arts (BA), Accounting and Business/Management
Coyote Logistics March 2014 - Present
Sprint April 2011 - May 2012
AT&T August 2009 - July 2010
Rine Brokerage at the CME Group November 2006 - April 2009
TFAZ group inc. at the CME Group August 2005 - November 2006
Skills
Spanish-speaking, Auditing, Administrative Work, Trade Finance, Direct Sales, Account Management, Analytics, Microsoft Suites, Telecommunications, Wireless, Managed Services, Customer Satisfaction, Mobile Devices, Customer Retention, Sports Coaching, Bartending, Demolition, Performing Arts, Call Centers
Education
Northeastern Illinois University 2010 — 2013
Bachelor of Arts (BA), Political Science and Government
AT&T April 2014 - Present
AT&T Mobility October 2012 - Present
AT&T Mobility July 2010 - October 2012
AT&T Mobility November 2007 - July 2010
City of Grand Prairie April 2001 - July 2007
Skills
Mobility Management, Microsoft Office, Mobile Devices, Microsoft Excel, Microsoft Word, Microsoft Exchange, Analytics, Asset Managment, Acting, Broadcast, Books, Business, Customer Service, Coordination, Electronics, Energy, Entertainment, Film Production, Internet, Innovation, iPhone, Key Performance..., Leadership, Mathematics, Social Networking, Office Management, Photoshop, PowerPoint, Problem Solving, Strategic Planning, Recruiting, Recording, Twitter, Theatre, Video Production, Windows, Creative Writing, YouTube, Creative Strategy, Creative Direction, Creative Solutions, Customer Satisfaction, Customer Engagement, Employee Engagement, Tablets, iOS, Android, Windows Phone, Inventory Control, Physical Inventory
Education
North Lake College 2001 — 2005
Associate's degree, Applied Science
South Grand Prairie High School 1997 — 2001
High School Diploma
SMS Systems Maintenance Services July 2014 - Present
BlueCat Networks April 2013 - April 2014
BlueCat Networks May 2012 - April 2013
First Choice Services 2011 - May 2012
AT&T October 2005 - November 2010
Skills
IPv6, DNS, DHCP, Salesforce.com, Telecommunications, VoIP, Cisco Technologies, Virtualization, Cloud Computing, Account Management, Sales Process, Solution Selling, Direct Sales, GSM, IP, Wireless, Wholesale, DNSSEC, IPv4, Avaya IP Telephony, IP Addressing, Microsoft DNS, Active Directory, Linux Server, Bind, Citrix, Self Service, IBM Mainframe, NetApp, IBM Servers, Enterprise Storage, EMC Storage, Sales, Orchestration, Hitachi Storage, IBM iSeries, EMC, Cisco Routers, Cisco IOS, Dell PowerVault
Education
Northeastern Illinois University
Business, Management, Marketing, and Related Support Services
AT&T October 2004 - Present
Skills
Call Centers, Telecommunications, Customer Experience, Wireless, Mobile Devices, Team Leadership, Fraud Investigations, Fraud Detection, Fraud Prevention, Corporate Fraud..., Analysis, Fraud, VPN, Microsoft Application..., Security Life Cycle
Education
North Lake College 2014 — 2015
Computer Information Technology Networking Security
AT&T February 1997 - Present
Skills
Telecommunications, Wireless, Ethernet, IP
Education
Northeastern Illinois University 1983 — 1988
Bachelor of Applied Science (BASc)
AT&T June 2006 - Present
Skills
Unix, Software Development, Agile Methodologies, SDLC, Requirements Analysis, SQL, Microsoft SQL Server, Integration, Databases, Software Project..., Oracle, Telecommunications, Enterprise Software, PMO, Process Improvement, Solution Architecture, Telephony, Enterprise Architecture, Vendor Management, SOA, Data Warehousing, Requirements Gathering, Visio, Testing
Education
Northeastern Illinois University 2001 — 2011
Master, Computer Science
Cox communications June 2012 - Present
AT&T June 2008 - May 2012
Mid-City Nissan June 1993 - September 2006
Skills
Direct Sales, Marketing, Sales Operations, Telecommunications, Social Media, Marketing Communications, Selling, Leadership, Microsoft Office, Customer Service
Education
North Park University 1988 — 1991
B.A., Communications
Northeastern University
AT&T January 2013 - Present
US Navy April 2002 - September 2012
Skills
Management, Training, Customer Service, Team-oriented, Proactive self-starter, Supply Management, Instructor-led Training, International Shipping, Electrical Engineering, Transportation, Clerical Skills, Inventory Control, Order Processing, Self-starter, Logistics Engineering, Multi Tasking, Mentoring, Social Media Marketing, Entrepreneurship, Preventive Maintenance, Personnel Supervision, Intercultural Relations, General Instructor, Safety, Electrical Safety, Logistics, Quality Assurance, Teamwork, Leadership, Military Experience, Troubleshooting, Telecommunications, Team Leadership, Human Resources, Supervisory Skills, Employee Training, Problem Solving, Escalations Management, Verbal De-escalation, De-escalation, Workplace Safety, Process Safety
Education
Northeastern Illinois University 2012 — 2014
Bachelor's degree, Communication and Media Studies
Saint Leo University 2008 — 2010
Associates, Liberal Arts
Liberty Union High School District November 2012 - Present
Freelance / Graphic Design Services August 2008 - Present
Freelance / Graphic Design Services August 2008 - Present
AT&T January 2008 - March 2010
US Army May 2002 - May 2006
Skills
Teaching, Career Technical..., Teaching Adults, Adult Education, Educational Leadership, Educational Technology, Professional Learning..., Computer Hardware, Web Design, HTML, Dreamweaver, OS X, Software Installation, Windows, Graphic Design, PowerPoint, Microsoft Word, Photoshop, Photo Editor, MS Project, Microsoft Excel, Microsoft Office, Windows 7, Operating Systems, Troubleshooting, Technical Support, Windows XP, Flash, Adobe Fireworks, WordPress, Access, Flyers, Desktop Publishing, Digital Photography, JavaScript, PHP, Image Editing, Layout, Outlook, Business Cards, Visual Basic, Web Development, Multimedia, Vector Illustration, XHTML, Banners, Graphics, User Interface, HTML 5, Windows 8
Education
Northcentral University 2013 — 2014
Master's Degree, Educational Leadership and Administration, General
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
University of Phoenix 2009 — 2011
Associate of Arts (AA), Information Technology
CE-DFW Warehouse Solutions November 2006 - Present
AT&T September 1997 - May 2006
Skills
Account Management, Customer Service, Project Planning, Strategic Planning, Process Improvement, Training, Logistics, Leadership, Microsoft Excel, Team Building
Education
Northcentral University
Bachelor of Arts, Pscyhology
Phoenix Area October 2012 - Present
Harborview Medical Center February 2008 - July 2012
AT&T September 2008 - March 2009
Park Shore April 2004 - March 2006
Power Movers January 2001 - August 2003
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Outlook, Research, Windows, Public Speaking, Teaching, English, Strategic Planning, Cpr Certified, Hospitals, Home Care, Healthcare, Nursing, Team Building
Education
Carrington College-Phoenix 2014 — 2015
ADN, Registered Nursing/Registered Nurse
North Seattle Community College 2011 — 2012
refreshing skills, science
South Seattle Community College 2004 — 2006
Associate of Science (AS), Nursing Science
AT&T Quality AnalystAT&T MobilitySeptember 2007 - Present
Skills
Six Sigma Orange Belt
Education
Northeastern Oklahoma A&M College 2013 — 2013
Associate's degree, Social Work, 4.0 GPA
Citi August 2015 - Present
self 2005 - August 2015
AT&T November 2013 - July 2015
U.S. Cellular 2009 - 2013
Sterling Jewelers 2005 - 2009
Graphic Pointe 2004 - 2005
Skills
Microsoft Office, Sales, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Windows, Research, Negotiation, Teaching, Team Building, Social Media, Teamwork, Inventory Management, Visual Arts, Fine Art, Time Management, Customer Retention, Art, Illustration, Marketing, Retail, Analysis, Portraits, Drawing, Figure Drawing, Landscape Painting, Troubleshooting, Sales Management, Customer Satisfaction, New Business Development, Social Networking, Merchandising, Advertising, Photoshop
Education
The School of the Art Institute of Chicago 2015 — 2017
Certificate in Graphic Design, Graphic Design
Northeastern Illinois University 2011 — 2013
Bachelor of Arts (BA), Fine/Studio Arts, General
AT&T March 1998 - Present
7-Eleven March 1990 - 1996
Skills
Troubleshooting, Telecommunications, VoIP, Telephony, T1, Cabling, Switches, Routers, Research, LAN-WAN, Fiber Optics, Computer Network..., Customer Service
Education
Northampton Community College 1993 — 1995
Associate of Arts (AA), General Studies
Bethlehem Catholic 1988 — 1992
Varney Insurance November 2014 - Present
Varney Agency January 2014 - Present
L.L.Bean 2013 - 2014
FairPoint Communications 2011 - 2013
FairPoint Communications 2009 - 2011
Pine Tree Networks 2008 - 2009
Verizon 1998 - 2002
Bell Atlantic 1995 - 1998
New England Telephone 1985 - 1989
AT&T 1984 - 1985
Skills
Call Centers, Process Improvement, Vendor Management, Telecommunications, Management, Team Leadership, Customer Service, Service Delivery, Team Building, Telephony, Account Management, Leadership, Call Center, Operations Management, Microsoft Excel, Project Management, System Administration, Sales, Direct Sales, Microsoft Office, Customer Retention, Troubleshooting, Contract Negotiation, Performance Management, Customer Satisfaction, Training, Salesforce.com, Cross-functional Team..., Sales Operations, Analysis, Coaching, Budgets, Program Management
Education
North Shore Community College 1982 — 1983
Nursing
Rivier College 1981 — 1982
Pre-Med, Psychology
Fryeburg Academy 1980 — 1981
Pat's Peak Racing Academy 1979 — 1981
Allstate 2013 - 2014
Kelly Services 2012 - 2013
Princess J Inc February 2012 - December 2012
COLLABERA INC. / AT&T July 2012 - September 2012
JMC DELIVERY SERVICES, INC. December 2011 - July 2012
RADIANT SYSTEMS, INC. / AT&T October 2010 - October 2011
AT&T July 2009 - January 2010
AT&T April 2005 - July 2009
SBC GLOBAL SERVICES, INC December 2004 - April 2005
SBC December 2003 - December 2004
Skills
Telecommunications, Switches, T1, Call Center, VoIP, Operations Management, Field Operations, Field Work, Field Supervision, Fibre Channel, Wireless, Wiring, Wireframes, Wireline, Customer Service, Project Management, Property Management
Education
North Park University 1976 — 1977
RCN Cable May 2013 - Present
Norwood Park Historical Society October 2012 - Present
career transition April 2012 - May 2013
AT&T August 1990 - April 2012
Bureau of Alcohol, Tobacco and Firearms September 1985 - August 1990
Social Security Administration November 1983 - September 1985
Skills
Customer Service, Microsoft Excel, Internet, Microsoft Word, Windows, Problem Solving, Research, Integrity, Honesty, Typing, Consultative Selling..., Customer Satisfaction, Negotiation, Positive Personality, Highly resourceful, Customer Retention, Teamwork, Telecommunications, Customer Experience, Solution Selling, Building Relationships, Highly Reliable, Highly motivated..., Enthusiast, Analytical Reasoning, Dependable Team Player, Loyalty, Vested, Established, Dedicated Professional, Adaptable to Changes, Loyalty Programs, Microsoft PowerPoint, Sales, Outlook, Leadership, Payroll, Access, Account Management, Time Management, Networking, Data Entry, Team Building, Troubleshooting, Adaptability, Salesforce.com, PowerPoint, Team Leadership, Supervisory Skills, Analysis
Education
Northeastern Illinois University 1979 — 1983
Bachelor of Arts (B.A.), History, 4.14
Taft High School
AT&T Mobility August 2008 - Present
AT&T August 2003 - August 2008
RP Communications October 2001 - July 2003
Skills
Team Leadership, Sales Management, Strategic Planning, Customer Relations, Employee Relations, Employee Management, Strategic Leadership, Organizational Structure, Microsoft Excel, Microsoft Office, Technology, Sales, Business Strategy, Goal Oriented
Education
Minnesota School of Business Online
Bachelor of Science, Business Management, 3.91
North Iowa Area Community College
General, General Studies, 4.0
Northeast Iowa Technical Institute
Interior Design and Merchandising, 4.0
Citi January 2015 - Present
Xerox September 2012 - December 2014
HP Enterprise Services March 2012 - September 2012
CoreLogic October 2002 - January 2012
WorldCom September 2000 - May 2002
AT&T May 2000 - September 2000
US Army June 1994 - May 2000
Skills
ITIL, CCNA, Circuit Analysis, Top Secret, Incident Management, Team Leadership, Change Management, Problem Analysis, Service Center, Network Operations, Hardware Installation, BMC Remedy, Problem Management, Disaster Recovery, Computer Network..., Data Center, Routers, Servers, Cisco Technologies, SMSC, WAN, Cisco Routers, Firewalls, HP, Windows 7, Telecommunications, IP, Troubleshooting, System Deployment, Microsoft Exchange, VMware, F5 BigIP, Operating Systems, HP Openview, Networking, Cloud Computing, IT Service Management, IT Operations, Routing, XP, MPLS, IT Management, Hardware
Education
ITIL Foundation 2011 2014 — 2014
ITIL Foundation 2011, ITIL Foundation
ITIL Foundation 1.2 2008 — 2008
ITIL Foundation 1.2, ITIL Foundation
WorldCom Frame Relay Training 2002 — 2002
Frame Relay, Circuit Testing
WorldCom React DS1 Training 2001 — 2001
DS1 Circuit Testing
Cisco 2000 — 2001
CCNA, Routing Fundamentals
Dantes 1995 — 2000
18 Hours, General Studies
North Lake College 1991 — 1994
29 hours, general studies
AT&T October 2008 - Present
AT&T April 2002 - August 2008
AT&T March 1997 - April 2002
Los Angeles City Council November 1989 - March 1997
Skills
Strategic Planning, Management, Public Relations, Public Speaking, Leadership, Nonprofits, Marketing, Program Management, Team Building
Education
Syracuse University 1981 — 1983
MSW, Public Administration and Social Work
Syracuse University - Maxwell School 1981 — 1983
Northeastern Illinois University 1976 — 1980
Bachelor Fine Arts, History
Bellefontaine IHM Seminary
Loomis February 2014 - June 2015
Time Warner Cable December 2009 - February 2014
AT&T May 2007 - November 2009
Skills
Social Media Marketing, Marketing, Cable Television, Cable Broadband, Security, Customer Satisfaction, Cabling, Troubleshooting, Broadband, VoIP
Education
Northeast Wisconsin Technical College
Associate's degree Marketing, Marketing
Green Bay West High School 2000 — 2002
High School Diploma
West De Pere High Schol 1998 — 2000
AT&T November 2010 - Present
T-Mobile October 2006 - October 2010
Cambridge SoundWorks November 2004 - January 2006
Skills
Troubleshooting, Telecommunications, VoIP, Direct Sales, Solution Selling, Wireless, Mobile Devices, MPLS, Customer Experience, Call Centers, Cellular Communications, Broadband, Managed Services, Sales Management
Education
University of Massachusetts Boston 2007 — 2008
African Studies
North Shore Community College 2003 — 2005
Liberal Arts and Sciences, General Studies and Humanities
AT&T 1984 - Present
Skills
Electricians, Plumbing, HVAC, Carpentry, Property Management, vfd, HVAC Controls, Painting, Masonry, Building Automation, Building Maintenance, Solar PV, Electro-mechanical..., Telecommunications, Managed Services, Call Centers, Preventive Maintenance, Variable Frequency..., Testing, Contract Negotiation, MPLS, Construction Management, Corporate Real Estate, Maintenance & Repair, Cabling, IP, Energy Efficiency, Contract Management, Supervisory Skills, Facilities Management
Education
Somerset county tech adult ed 1984 — 1999
Hvac electrian, electrician, HVAC, black seal
Northampton Community College
Electrician, Solar electric
Kelly Services September 2003 - Present
Winston's West Indian & American Restaurant November 2008 - March 2011
People 2.0 dba C K Hobbie Personnel March 2010 - December 2010
2010 Census March 2010 - August 2010
AT&T December 1996 - January 2002
Education
Northampton Community College
Business Management
Plainfield Board of Education February 2015 - Present
Urban Reeducation, LLC July 2014 - Present
UC TEAMS Charter school March 2011 - June 2014
Educational Testing Service (ETS) September 2011 - June 2013
Plainfield Housing Authority October 2007 - December 2011
Plainfield Div of Recreation June 2008 - 2011
Plainfield School District June 1980 - May 2007
AT&T April 1984 - October 1997
Plainfield Div of Rec Track Program ProCon 1995 - 1997
Skills
Event Planning, Customer Service, Microsoft Excel, Community Outreach, PowerPoint, Outlook, Strategic Planning, Team Building, Microsoft Word, Budgets, Coaching, Non-profits, Management, Training, Financial Analysis, Nonprofits, Marketing, Negotiation, New Business Development, Public Relations, Government, Organizational..., Social Media, Business Development, Team Leadership, Leadership Development, Leadership, Entrepreneurship, Event Management, Social Networking, Program Development, Teaching, Curriculum Design, Higher Education, Editing, Grant Writing, Fundraising, Staff Development, Research, Program Management, Educational Leadership, Curriculum Development
Education
Northcentral University 2013 — 2014
Master's degree, Urban Education and Leadership
The George Washington University 1990 — 1992
Masters Certification, Commercial Project Management
West Virginia State University 1978 — 1982
BS, in Communications
Plainfield, HS 1973 — 1977
Galaxy Technologies, Inc. February 2008 - Present
Unitime Systems Inc March 2004 - January 2008
AT&T June 1999 - March 2003
Abbott Diagnostics 1988 - 1990
Education
North Park University 1972 — 1978
BA, Speech
AT&T Mobility October 2009 - Present
AT&T October 2009 - Present
Sprint Nextel Inc October 2004 - October 2009
Best Buy Inc June 2002 - October 2004
Skills
Customer Satisfaction, Wireless, Direct Sales, Telecommunications, Sales Operations, Customer Retention, Solution Selling, Customer Experience, Cold Calling, Sales Management, Call Center, Account Management, Sales Process, T1, Sales
Education
Northeastern Illinois University 2005 — 2010
bachelor of science, business management
Northeastern Illinois University 2006 — 2009
Business Management, Bachelor of Science
AT&T March 1970 - December 1992
Skills
Call Centers, Telecommunications, Managed Services, Training, Team Building, Customer Service, Vendor Management, Strategic Planning, Account Management, Microsoft Office, Team Leadership, Leadership, Program Management, Process Improvement
Education
North Lake College
Associate's degree, Business Administration and Management, General
AT&T
Skills
Management, Vendor Management, Telecommunications, Project Management, VoIP, Wireless, Cross-functional Team..., Strategic Planning
Education
Northeastern Illinois University
University of Illinois at Chicago
AT&T July 2011 - Present
Bally Total Fitness July 2008 - March 2011
Education
North Shore Community College 1999 — 2001
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Enlink Midstream August 2013 - Present
Cash America March 2011 - August 2013
Army National Guard May 2000 - April 2011
Citi January 2011 - February 2011
Flextronics April 2010 - January 2011
AT&T October 2007 - March 2010
US Support Company March 2005 - October 2007
Skills
Software Documentation, Technical Support, Call Center, Disaster Recovery, Printers, Active Directory, XP, Troubleshooting, Customer Service, SharePoint, ITIL, Process Improvement, Microsoft Exchange, Windows 7, Network Security, Image Processing, Service Desk, Help Desk Support, Desktop Computers, Blackberry Enterprise..., Microsoft Office, Team Leadership, LAN-WAN, Subnetting, Laptops, iPhone, Customer Support, Mechanics, Cisco Technologies, Networking, VPN, Routers, Switches, Operating Systems, Training, Windows, Wireless Networking, Remote Desktop, Outlook, Dell Computers, Information Technology, CompTIA A Certification, Desktop Administration, Microsoft Word, IT Operations, Microsoft Excel, Antivirus, IP, Hardware, Firewalls
Education
University of North Texas 2013 — 2014
Bachelor's Degree, Applied Technology and Performance Improvement, Graduated May of 2014
University of North Texas 2013 — 2014
Minor, Computer Education, Graduated May of 2014
North Lake College 2010 — 2012
Associate of Science (A.S.), Science, Graduated May of 2012
NEIU August 2012 - Present
Fix This! and the Horn Stash June 2013 - September 2015
Cash N Go Pawn 2012 - 2015
AT&T May 2014 - August 2014
Des Plaines Park District July 2013 - August 2013
NEIU's Sweeney Todd January 2013 - April 2013
The Protege Philharmonic September 2012 - March 2013
Ravinia Jazz Scholars September 2009 - June 2012
The Protege Philharmonic September 2011 - May 2012
Estate Jewelers and Pawn 2010 - 2012
Skills
Trombone, Computer Repair, Music Theory, Brass, Music Education, Musical Theatre, Singing, Jazz, Orchestral Music, Sight Reading, Composition, Choral, Finale, Ensemble, Music Performance, Chamber Music, Band, Classical, Vocal, Big Band, Music, Performing Arts, Improvisation, Blues, Theatre, Sound, Vocalist, Opera, Musicians, Music History, Conducting
Education
Northeastern Illinois University 2012 — 2017
Bachelor of Education (B.M.E.), Music Teacher Education
Lane Tech College Prep 2008 — 2012
High School Diploma, Music
AT&T November 1999 - Present
Kellogg Company/Keebler Company July 1990 - May 1999
Skills
Six Sigma Green Belt..., ATT Certified Service..., Six Sigma, Sales Management, Call Centers, Managed Services, Sales, Direct Sales, Account Management, Sales Process
Education
Northeastern Junior College
CCP North America April 2012 - Present
AT&T October 2009 - March 2012
Claire's Accessories February 2009 - October 2009
Skills
Customer Service, Customer Satisfaction, Sales Management, Phone Skills, Phone Etiquette, Computers, Word Processing, PowerPoint, Customer Experience, Typing
Education
North Hennepin Community College 2008 — 2012
Associate of Arts (AA)
One Man IT Shop January 1990 - Present
Independent Musician February 2003 - Present
AT&T May 2014 - September 2015
Bookrags.com (under contract) July 2013 - September 2013
Microsoft (under contract) February 2013 - May 2013
Amazon.com (under contract) September 2011 - August 2012
Microsoft August 2007 - July 2011
Microsoft (under contract) March 2003 - August 2007
The Cobalt Group 2001 - 2002
Skills
SQL, Linux, Perl, Ruby, Bash, System Administration, Postfix, HTML, MySQL, CSS, Apache, Shell Scripting, Python, Object Oriented Design, Software Development, Powershell, banjo, Storytelling, Songwriting, Editing, WordPress, Web Development, Programming, Troubleshooting, Banjo, Databases, Web Applications, Git, REST, Scrum, Android, Ubuntu, Software Design, Mobile Applications, Database Design, Web Services, Testing, Cloud Computing, Linux System..., Virtualization, Test Automation, Servers, User Experience, Technical Writing, SDLC, Integration
Education
University of Illinois at Urbana-Champaign 2011 — 2011
Linux/Unix System Administration Certificate
North Seattle Community College 1995 — 1996
Certificate, Network Engineering
AT&T October 2013 - Present
CTS International/AT&T January 2013 - October 2013
State of Washington/DSHS March 2012 - January 2013
Dex One November 1987 - December 2011
Skills
Advertising Sales, SEM, Training, Online Advertising, Sales Management, Account Management, Lead Generation, Customer Service, Team Building, Negotiation, Team Leadership, Coaching, Customer Retention, Call Center, Employee Training, Building Relationships, Microsoft Excel, Customer Satisfaction, Microsoft Office, Microsoft Word, Recruiting, Leadership, Management, Operations Management, PowerPoint, Advertising, Budgets, Call Centers, Social Media Marketing, CRM, Salesforce.com, Marketing, Project Management, B2B, Sales, Online Marketing, Direct Sales, Strategic Planning, Cold Calling, Marketing Strategy, Sales Process, Contract Negotiation, Sales Presentations, New Business Development, Teamwork, Forecasting, Sales Operations, Business Development, Cross-functional Team..., Market Planning
Education
North Idaho College 1984 — 1986
Pre-Medicine/Pre-Medical Studies
Coeur d'Alene High School 1981 — 1984
High School Diploma
Kimberly-Clark September 2012 - May 2013
Heart of the Valley YMCA November 2009 - April 2013
WellPoint January 2012 - July 2012
Pitney Bowes March 2011 - July 2011
University of Wisconsin Oshkosh October 2009 - March 2011
Thrivent Financial for Lutherans February 2006 - October 2009
Sweet Pea Child Care August 2005 - February 2006
West Business Services April 2004 - April 2005
AT&T October 2000 - March 2004
Humana July 1998 - October 2000
Skills
Work Ethic, Microsoft Word, Phone Etiquette, Investigative Research, Highly Detailed, Problem Solving, Microsoft Excel, Communication Skills, Continuous Improvement, Customer Service, ICD-9, CPT, HIPAA, Medical Terminology, ICD-10, Medicare Advantage, Claims Handling, Windows, Medical Records, Medical Billing, Typing, Empathy, Quality Assurance, Fax, Copying, Scanners, Registration, Front Office
Education
Allied Medical Schools 2011 — 2012
Certificate, Medical coding
UW Green Bay 1994 — 1997
Bachelor of Science, Human Development
Northeast Wisconsin Technical College 2009 — 2010
Associate, Early Childhood Education
PMI Chicagoland Chapter 2009 - Present
Byline Bank May 2015 - August 2015
Baxter Healthcare Corporation June 2014 - February 2015
United Airlines October 2011 - February 2014
Verizon Business May 2011 - September 2011
Abbott Laboratories March 2009 - April 2011
Alcatel-Lucent September 2007 - November 2008
AT&T August 2006 - September 2007
DCFS State of Illinois August 2001 - December 2005
VED Software Services Inc January 2001 - June 2001
Skills
Computer Hardware, EIGRP, Agile Project Management, Integration, Cisco Technologies, Data Center, Network Design, Switches, VPN, WAN, IT Service Management, Network Security, Network Administration, CCNA, Firewalls, SharePoint, Routers, PMP, Troubleshooting, Networking, Strategy
Education
Project Management Institute 2008 — 2008
PMP, Project Management
Northeastern Illinois University 2004 — 2006
MBA, Buisness, Finance
Cisco Systems 2000 — 2001
CCNA,CCNP,CCDA, Computer Networking
Veermata Jijabai Technical Institute 1975 — 1979
LEE, Electrical Engineering
other
AT&T January 1969 - April 2000
Skills
Telecommunications, Customer Service, Testing, Planning, Analysis, Engineering, Troubleshooting, Product Development, Billing, Switches, Project Planning, Project Management, Microsoft Office
Education
Northeastern Illinois University
e-Learning for Kids Foundation November 2009 - Present
RightStart4Kids September 2009 - Present
Executive Learning Exchange August 2002 - Present
Rotary Winnetka-Northfield January 2007 - June 2009
Northeastern Illinois University June 2008 - January 2009
Albanese, Hemsley & Tussing, Ltd. 2002 - 2006
Arthur Andersen 1996 - 2002
Platinum technology Education 1992 - 1995
Reuters January 1987 - June 1992
AT&T May 1984 - December 1986
Skills
Leadership, Leadership Development, Strategic Planning, Non-profits, Coaching, Personal Development, Executive Coaching, Organizational..., Project Management, Marketing Strategy, Change Management, Strategic Thinking, Strategy, Cultural Diversity, Social Media, Social Networking, Career Development, Nonprofits
Education
Northeastern Illinois University 2007 — 2009
M.A.
Purdue University 1980 — 1984
B.S.
New Trier East High School 1976 — 1980
AT&T October 1999 - April 2012
Education
Northeastern Illinois University 2005 — 2012
B.A./B.S., Geography and Earth Science
AT&T June 2000 - August 2003
Bank Associates of Chicago March 1994 - February 1999
The Wall Street Journal June 1978 - June 1991
U.S. Air Force February 1964 - September 1968
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Northeastern Illinois University 1972 — 1976
On-Site Sports November 2011 - Present
AT&T December 2005 - March 2011
Skills
Customer Service, Account Management, Management, Sales Management, Microsoft Office, Sports, Sales, Salesforce.com, Direct Sales, Negotiation, Leadership, Advertising, Solution Selling, Team Building, Marketing, Strategic Planning, Sales Process
Education
North Seattle College 2008 — 2010
Associates
Emerson College April 2013 - Present
Massachusetts Port Authority March 2013 - April 2013
NonPublic Educational Services, Inc. May 2002 - August 2012
Teradyne March 2000 - May 2002
Salem State College December 1995 - August 1999
AT&T April 1983 - December 1993
Skills
Program Development, Training Development, Employee Engagement, Product Marketing, Compliance Management, Compliance Audits, Policy Writing, Employment Law, Start-ups, Employee Training, Quality Auditing, Training, Human Resources, Recruiting, Onboarding, Employee Relations, Communication, Sales&Marketing, Payroll, Interviews, College Recruiting, Staff Development, Management, Coaching, Policy, Talent Acquisition, Applicant Tracking..., FMLA, Deferred Compensation, HRIS, Workforce Planning, Performance Management
Education
Salem State University 1978 — 1982
Bachelor of Science, Geography
Bentley University
Enterprise Center at Salem State University
Institute for Corporate Training & Technology
North Shore Community College
Human Resources Management/Personnel Administration, General
AT&T September 2015 - Present
AT&T December 2012 - Present
AT&T November 2010 - December 2012
AT&T Mobility June 2010 - November 2010
Skills
Leadership, MPLS, Selling, Direct Sales, Sales, Account Management, Cold Calling, Solution Selling, Unified Communications, VoIP, Telecommunications, Managed Services, Management, Cloud Computing, Co-location, Wireless, Ethernet, Telephony, New Business Development, IP, Data Center, T1, SIP, Sales Process, Customer Retention, Salesforce.com, Sales Operations, Call Centers, B2B, Networking, Mobile Devices, Sales Management, SaaS, Channel Partners, Professional Services, Public Speaking, Strategic Partnerships, Sales Presentations, Outside Sales, CRM
Education
North Park University 2006 — 2010
BS, Business & Economics; Marketing
Pike High School 2002 — 2006
Honors Diploma
U.S. Department of State July 2013 - Present
AT&T March 2005 - December 2005
AT&T Wireless July 2000 - March 2005
AT&T Wireless September 1999 - July 2000
AT&T Wireless June 1998 - September 1999
AT&T Wireless November 1995 - June 1998
Cellular One/AT&T Wireless November 1991 - October 1994
Intel August 1987 - August 1988
United States Air Force November 1982 - May 1987
Skills
2G, LTE, 3G, Cellular Communications, Network Design, RF, Project Management, Wireless, Telecommunications, GSM, UMTS, CDMA, Network Performance, 4G, Computer Network..., WiMAX, Wireless Networking
Education
Devry Institute Of Technology
Bachelor of Science, Electronics Engineering Technology
North Seattle College
Associate of Arts
United States Air Force
Ground Radio Communications Specialist
AT&T June 2014 - Present
Gleneagles Country Club February 2014 - June 2014
Darden April 2013 - February 2014
Gaylord Entertainment January 2011 - April 2013
Skills
Hospitality Management, Hospitality Industry, Customer Service, Hospitality, Microsoft Office, Event Planning, Training, Food & Beverage, Restaurants, Customer Satisfaction
Education
University of North Texas 2009 — 2012
Bachelor's degree, Hospitality Administration/Management
North Lake College 2007 — 2009
Completed introductory degree requirements
Saratoga Software Solutions March 2012 - February 2015
KBS Technologies January 2012 - March 2012
AT&T April 2011 - September 2011
Mercury Communication Systems March 1998 - January 2011
Skills
Cisco Call Manager, Avaya CM, Cisco Unity, NEC PBX, VoIP, SIP, T1, Wireless, DSL, IP, Switches, Unified Communications, NEC Key Systems, Cisco Technologies, Routers, Troubleshooting, Telephony, Cabling, Telecommunications, Voice Mail, Telephone Systems, Voice Systems, Microsoft Excel, Microsoft Word, LAN-WAN, Avaya Technologies
Education
The University of Texas at Arlington 1974 — 1977
Nimitz High School 1971 — 1974
High School
North Lake College
GIA Publications, Inc. August 2013 - Present
Warehouse Direct August 2012 - August 2013
Chipotle Mexican Grill May 2006 - January 2011
Ram's Imports, Inc. August 2004 - April 2006
AT&T January 2000 - May 2004
Skills
Accounting, Financial Reporting, Accounting for Small..., G/L Reconciliations, G/L Analysis, Financial Analysis, Budgets, Budget Reconciliation, Fixed Asset Management, Research, Project Management, Strategic Planning, Project Planning, Leadership, Teamwork, Public Speaking, Critical Thinking, Time Management, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Management, Microsoft Word, Purchasing
Education
Northeastern Illinois University
Bachelor of Science (B.S.), Accounting and Business/Management
Oakton Community College 2011 — 2012
Associate of Arts (A.A.), Mathematics
AT&T April 2001 - Present
AT&T April 1999 - April 2001
AT&T February 1998 - April 1999
AT&T October 1996 - February 1998
AT&T April 1981 - October 1996
Skills
Data Network Design, IP, Microsoft Office, Microsoft Excel, Microsoft Word, Network Security, PowerPoint, Public Safety Systems, Public Safety, VoIP, Networking, WAN, System Deployment, MPLS, Switches, ISDN, Computer Network..., SIP, Ethernet, Wireless Networking, Troubleshooting, Network Design, Management, Wireless, Unified Communications, Call Centers, LAN-WAN, Telephony, Network Engineering, Sales Engineering, Telecommunications, Security, T1, TCP/IP, Network Architecture, Managed Services
Education
Northeastern Oklahoma A&M College 1979 — 1981
Associate's degree, Computer Science, 3.4
Salesforce August 2012 - Present
DocuSign February 2015 - July 2015
Veeam Software January 2011 - August 2012
Juniper Networks (acquired Altor Networks) 2010 - 2011
VMware, Inc. April 2006 - September 2009
Dell Inc. 2003 - 2006
AT&T 2002 - 2003
Intel Corp. 2000 - 2002
AT&T 1999 - 2001
Skills
Enterprise Technology..., Strategic Account, Cloud Computing, Data Center, VMware, Salesforce.com, Sales, Account Planning, Solution Selling, Virtualization, Team Leadership, PaaS, SaaS, Team Building, Enterprise Software, Sales Process, Business Alliances, Disaster Recovery, Strategic Partnerships, Sales Management, Management, Integration, Storage, Strategy, Managed Services, Direct Sales, Professional Services, Sales Operations, Go-to-market Strategy, Selling, Business Development, Start-ups, Security, Networking, Mobile Devices, Leadership, Sales Enablement, CRM, Software Industry
Education
Northeastern Illinois University
Bachelor of Arts (BA), Music Performance, General
University of Chicago 2000 — 2000
Certificate, eBusiness Strategy
Lane Technical High School
Diploma, Music
Mercola.com March 2015 - May 2015
Beacon Technologies Group February 2014 - January 2015
Global Alopecia Mission May 2011 - April 2014
Immune Research Center August 2012 - February 2014
CPC Marketing January 2008 - January 2011
AT&T November 2008 - January 2010
ARC Health January 2004 - May 2008
Skills
Social Media Marketing, Social Networking, Marketing, Strategy, Social Media, Management, Blogging, Sales, SEO, Public Relations, Leadership, Start-ups, YouTube, Marketing Communications, Public Speaking, Training, Strategic Planning, Event Management, Marketing Strategy, New Business Development, Email Marketing
Education
Northeastern Illinois University
Bachelor of Science (BS), Biology
TeamLogic IT 2011 - Present
Axcess Incorporated 2003 - 2011
Alcatel-Lucent 2000 - 2003
AT&T 1998 - 2000
Anixter 1992 - 1998
Skills
Program Management, VoIP, Security, Process Improvement, SaaS, Managed Services, Management, Solution Selling, Cloud Computing, Channel, Strategic Partnerships, Leadership, Sales, Go-to-market Strategy, Direct Sales, Sales Management, Business Development, Sales Operations, Selling, Channel Partners, Marketing, New Business Development, Account Management, Enterprise Software, Product Marketing, Business Alliances, Data Center, Start-ups, CRM, Vendor Management, Cross-functional Team..., Troubleshooting, Mobile Devices, Sales Process, Product Management, Unified Communications, Lead Generation, Demand Generation, Pre-sales, IT Service Management, Professional Services, Sales Enablement, Telecommunications, Hardware, Outsourcing, Partner Management, Consulting, Wireless, Networking, Salesforce.com
Education
North Park University
BA, Business Administration and Marketing
Grainger December 2013 - Present
RBD Retail Business Development July 2013 - October 2013
U.S. Cellular February 2012 - May 2013
At&t August 2010 - December 2011
Verizon Wireless September 2006 - October 2008
Skills
Bilingual-Spanish, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Music, History, Sales Operations, Retail, Management, Leadership, B2B, Inventory Management, Merchandising, Cold Calling, Sales, Customer Service, Account Management, Team Leadership, Direct Sales, Sales Management, Customer Satisfaction, Sales Process, Team Building, Solution Selling, Time Management, Customer Experience, Strategic Planning, Negotiation, Relationship Building, Sales Presentations, Customer Retention, CRM, New Business Development, Business Development, Analysis
Education
Northeastern Illinois University 2004 — 2006
2 years of schooling, communication
lincoln park high school 2000 — 2004
high school diploma, General Studies
AT&T February 2000 - Present
AT&T Mobility 2000 - Present
Skills
Wireless, Telecommunications, Direct Sales, IP, Managed Services, Mobile Devices, VoIP, Leadership, Vendor Management, Sales, Team Building, Cross-functional Team..., Customer Service, Customer Experience, CRM, Telephony, Account Management, Ethernet, Team Leadership, Unified Communications, Sales Operations
Education
North Seattle Community College 1991 — 1993
AT&T February 2012 - Present
Jolane's Restaurant January 2008 - June 2011
Abt Electronics December 2005 - June 2011
Skills
Employee Training, Strategic Planning, Cross Functional Team..., Customer Satisfaction, Customer Experience
Education
Northeastern Illinois University 2014 — 2016
Niles North High School 2005 — 2006
AT&T October 2005 - Present
AT&T October 2005 - October 2011
PCS Division 2004 - 2005
The Mobile Solution 2001 - 2003
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Cellular Communications, Customer Satisfaction, MPLS, VoIP, Training, Sales Management, Strategic Partnerships, Managed Services, Team Leadership, Mobile Devices, Telephony, Unified Communications, Management, Sales Process, Customer Retention, Salesforce.com, Team Building, IP, Sales Operations, Account Management, Product Marketing, Retail, B2B, Call Centers, Customer Experience, Product Management, Selling, Broadband, Channel Partners, Mobile Technology, Sales Presentations, Cold Calling, Cross-functional Team..., Professional Services, Vendor Management
Education
Northeastern Illinois University 1999 — 2013
HRD, Human Resources, Sociology
Ricoh Americas Corporation April 2015 - Present
Collins Brothers, LLC July 2014 - March 2015
Suominen Corporation October 2013 - July 2014
Wirtz Beverage Group September 2011 - October 2013
Ameriprise Auto & Home Insurance March 2007 - April 2011
American TV November 2004 - May 2006
AT&T November 2003 - August 2004
Sprint October 2002 - October 2003
Mikula Chevrolet April 2002 - September 2002
Best Buy October 1999 - April 2002
Skills
Management, Sales, Solution Selling, Account Management, Cloud Computing, Enterprise Software, Leadership, Business Development, CRM, SaaS, Marketing, Customer Service
Education
Northeast Wisconsin Technical College 2000 — 2003
Marketing
Northeast Wisconsin Technical College
AT&T July 1999 - July 2013
AT&T May 1997 - July 1999
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Telecommunications, Corporate Fraud..., Identity Theft, Corporate Fraud, Customer Contact, Professional Phone..., Sales, Telecommunications..., Fact-checking, Customer Retention, Invoicing, Training, Analysis, Microsoft Excel, Project Management, Security, Banking, GSM, Wireless, New Business Development
Education
Northeastern State University 1991 — 1995
BS, Family & Consumer Sciences
Acerra Group, LLC February 2004 - Present
AT&T August 2013 - Present
Muhlenberg College August 2005 - July 2007
Skills
Video Production, Final Cut Pro, Video Editing, Post Production, Video, Broadcast
Education
Northampton Community College
Associate of Science (A.S.), Radio/Television Production
AT&T June 2014 - Present
AT&T January 2014 - May 2014
AT&T June 2012 - January 2014
AT&T October 2009 - October 2011
Aerotek October 2008 - October 2009
Skills
Telecommunications, Networking, Management, Project Management, Customer Service, Sales, Microsoft Office, Team Leadership, Wireless, Leadership, Agile Project Management, Call Center Development, Mentoring, Career Management
Education
North Lake College
Operations Management, Business Administration, Management and Operations
AT&T January 2015 - Present
Skills
Cashiering, Customer Service, Retail Sales, Microsoft Office, Public Speaking
Education
Northcentral University 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management and Services
The Richard Stockton College of New Jersey 2009 — 2013
Bachelor of Arts (B.A.), Language and Culture Studies
Thrive Communities, Inc. August 2015 - Present
Indigo Real Estate Services, Inc June 2014 - August 2015
Azumano International June 2013 - June 2014
AT&T Mobility February 2013 - June 2013
AT&T November 2010 - February 2013
GEOS July 2008 - April 2010
Hensley & Company PA June 2007 - August 2007
Skills
Project Management, Sales, Management, Public Speaking, Intercultural..., Japanese, Positivity, Outstanding time..., Organizational..., Program Coordination, Building Relationships, Japanese culture, Event Planning, English, Customer Satisfaction, Teaching English as a..., ESL, Higher Education, Tutoring, Language Teaching, Teaching, Curriculum Development, Curriculum Design, Editing, Explaining, Time Management
Education
University of Florida 2004 — 2008
Bachelor of Arts, East Asian Language and Literature - Japanese
North Seattle Community College
Accounting
AT&T March 2014 - Present
AT&T March 2014 - August 2015
Insight Global July 2013 - March 2014
Projectline February 2012 - June 2013
Microsoft Advertising Pointmarc April 2011 - February 2012
KBM Group June 2008 - March 2011
Celebrate Express February 2008 - July 2008
Eddie Bauer December 2006 - February 2008
American Skiing Company October 2004 - December 2006
US Global- Target Corp September 2003 - October 2004
Skills
Analytics, Web Analytics, Database Marketing, Business Intelligence, SQL, Direct Marketing, Microsoft SQL Server, Consumer Insights, Cognos, WebTrends, Omniture, Tableau, SQL Server, Oracle SQL, ExactTarget, B2B Marketing Strategy, Business Analysis, Salesforce.com, Segmentation, Email Marketing, Multi-channel Marketing, Customer Insight, CRM, WebTrends Analytics, ETL, Data Warehousing, Data Analysis, Integrated Marketing, SaaS, Campaign Management, Marketing Analytics
Education
HTC 2000 — 2002
Microsoft Database Specialist
North Hennepin Community College 1996 — 2000
Associate's degree, Database Marketing
Osseo
Cricket Wireless September 2013 - Present
Meritage Realty Group July 2013 - Present
Floors 4U, Inc June 2009 - Present
Alcatel-Lucent January 2005 - June 2009
AT&T Wireless January 2001 - January 2005
AT&T 1996 - 2001
AT&T January 1994 - January 1996
Skills
Wireless, Telecommunications, Cellular Communications, Networking, IP, VoIP, 4G, Mobile Devices, LTE, Sales, Program Management, Team Leadership, SS7, Contract Negotiation, Wireless Networking, CDMA, Microwave, Broadband, Proposal Writing, Direct Sales, Project Management, Long-term Customer..., Training, Process Improvement, Fiber Optics, Ethernet, Sales Operations, UMTS, Managed Services, SIP, MPLS, WiMAX, GSM, System Deployment, Telephony, Business Development, Real Estate License, Life & Health Insurance..., Notary Public, 3G, Siterra, Optical Fiber, Computer Network..., ATM networks, Network Design, Mobile Communications, WiFi, Drones, Vendor Management
Education
North Park University School of Business and Nonprofit Management
Stevens Institute of Technology
Masters Certificate, Project Management
North Shore Medical Center June 2013 - Present
AT&T September 1999 - August 2011
Skills
Telecommunications, Wireless, VoIP, Managed Services, Solution Selling, Unified Communications, IP, Direct Sales, MPLS, Account Management, Call Centers, Mobile Devices, Sales Management, Product Management, Cloud Computing, Sales, Sales Operations, Vendor Management, Telephony, Data Center, Radiologic Technology, Operating Room, X-ray
Education
Salem State College 2010 — 2014
North Shore Community College 2011 — 2013
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
AT&T April 2013 - Present
AT&T 2007 - 2013
AT&T 2001 - 2007
Ameritech / SBC 1996 - 2001
Illininois Bell / Ameritech 1993 - 1996
Midwest/Northeast Voter Registration Education Project 1992 - 1993
Carson Pirie Scott 1987 - 1991
Skills
Wireless, Telecommunications, Cross-functional Team..., Vendor Management, Call Centers, Customer Service
Education
North Park University
Bachelor of Arts (BA), Business Administration
Franklin Capital Network January 2015 - Present
AT&T January 2013 - January 2015
Windy City Fieldhouse 2011 - 2013
Skills
Microsoft Office, Razors Edge, Colleague Development, Goldmine, QuickBooks, Quickbase, Recruiters, Outlook, Social Media
Education
North Park University 2011 — 2014
Master's degree, Business Administration and Management, General
Pomona College 2005 — 2009
Bachelor of Arts (B.A.), History
Streamline Specialists Inc. 2000 - Present
Westside Alternative High School September 2003 - July 2010
Canned Heat Inc September 1996 - June 2003
AT&T October 1984 - May 1993
Skills
Public Speaking, Teaching, Coaching, Instructional Design, Community Outreach, Microsoft Office, Conflict Resolution, Strategic Planning, Team Leadership, Project Management, Online Advertising, Analysis, Leadership, Negotiation
Education
AT&T 1984 — 1986
M.C., Communications
Wright College 1976 — 1980
A.A., English, Psychology
Northeastern Illinois University
B.A., English, Secondary Education
AT&T August 2012 - December 2013
American Grill August 2011 - July 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Time Management, Teamwork, Team Leadership, Sales, Account Management, Customer Experience
Education
Northeastern Oklahoma A&M College 2008 — 2009
AT&T July 2007 - Present
Education
Northeastern Oklahoma A&M College 1988 — 1989
Psychology
Thrivent Financial November 2004 - Present
Tower Distribution Technologies June 2000 - January 2002
Cable & Wireless May 1999 - June 2000
NEC America June 1987 - March 1999
Coopers & Lybrand October 1984 - February 1987
AT&T January 1972 - October 1984
Skills
CRM
Education
Northeastern Illinois University
BA
AT&T 2007 - Present
AT&T 2006 - 2007
SBC 2003 - 2006
SBC 2000 - 2003
A.B.Dick Company 1998 - 2000
Ameritech Cellular 1996 - 1998
Ameritech Cellular 1995 - 1996
Sears 1993 - 1995
Highland Superstores 1988 - 1993
Skills
Sales Operations, Forecasting, Budgeting, Compensation, Performance Management, Team Building, Telecommunications, Strategic Planning, Policy, Sales Support, Contract Negotiations, Sales Management, Problem Solving, Team Leadership, Cross-functional Team..., Analysis, Business Planning, Operations Management, Business Strategy, Sales Compensation, Process Improvement, Change Management, Business Management, Planning, Coaching, Hiring, Contract Negotiation, Customer Satisfaction, Mentoring, Wireless, Sales, Management, Project Management, Budgets, Vendor Management, Enterprise Software
Education
Northeastern Illinois University 1987 — 1995
Bachelor of Science, Finance
AT&T March 2009 - Present
AT&T January 2001 - March 2009
AT&T September 1995 - December 2000
Skills
Servers, Troubleshooting, Active Directory, Microsoft Exchange, IT Management, Technical Support, Vendor Management, Integration, Disaster Recovery, Data Center, Telecommunications, System Administration, System Deployment, Blackberry, Software Documentation, WAN, Customer Service, Cisco Technologies, Information Technology, Networking, IT Operations, LAN-WAN, Security, VPN, Cloud Computing, VoIP, Operating Systems, TCP/IP, VMware, Enterprise Software, Blackberry Enterprise..., Routers, Network Administration, DNS, Network Design, Mobile Devices, Lotus Notes, ActiveSync, Wireless, ITIL, Virtualization, Network Security, IP, Network Architecture, Firewalls, DHCP, Wireless Networking, Lync, Office 365, Customer Support
Education
Northeastern Illinois University 1977 — 1982
Bachelor of Arts (B.A.), Business & Management
Queen of Angels
Bank of America 2008 - Present
LaSalle Bank July 2007 - March 2008
ABN AMRO July 2007 - March 2008
ABN AMRO February 1997 - June 2007
ABN AMRO February 1997 - June 2007
AT&T 1981 - 1986
Skills
Testing, SDLC, Business Continuity, Banking, Business Analysis, Process Improvement, Quality Assurance, Quality Center, Project Management, Management, Leadership, Vendor Management, PMO, Risk Management, Customer Satisfaction, Account Management, Requirements Analysis, Test Management, User Acceptance Testing, Software Project..., IT Strategy, Portfolio Management, PMP, Disaster Recovery
Education
North Park University 1979 — 1983
AT&T May 2008 - Present
ATT Mobility January 2005 - May 2008
Skills
Telecommunications, Troubleshooting, Wireless, VoIP, MPLS, LTE, TCP/IP, GSM, IP, Wireless Networking, Network Design, Switches, Cellular Communications, Computer Network..., UMTS, Integration
Education
Northeastern University 1990 — 1992
Engineering
North Shore Community College 1989 — 1992
AT&T IT AnalystAT&T2004 - 2007
Education
North Maharashtra Univ 1995 — 2000
BE, Computer Science
AT&T October 2012 - Present
TEKsystems April 2010 - March 2012
Motorola Inc. January 2000 - November 2007
Skills
Requirements Analysis, Vendor Management, Cross-functional Team..., Program Management, MS Project, Software Project..., Agile Methodologies, PMP, Project Portfolio..., Product Management, SDLC, Project Management, PMO, Integration, Process Improvement, Leadership, IT Strategy, Business Process, Resource Management, IT Management, Business Analysis, Outsourcing, Business Process..., Business Intelligence, Software Development, Enterprise Architecture, Project Delivery, Testing, IT Service Management
Education
Northeastern Illinois University 1982 — 1985
Bachelor's degree, Communication, General
Verizon October 2011 - Present
WebVisible (acquired by The Berry Company) October 2009 - January 2011
Yodle February 2008 - September 2009
CareerBuilder.com November 2006 - May 2007
AT&T October 2004 - October 2006
AT&T April 2004 - September 2004
AT&T January 2004 - March 2004
Skills
B2B sales, Value selling, ROI selling, Solution selling, Mobile advertising, Social Media, Internet marketing, Website design, Ad Networks, Hiring / profiling, Coaching / training, Team building, Content delivery, SaaS, Streaming Media, Technology Services, Organic Search, Search engine marketing, PPC, SEM, Customer Acquisition, Web Design, Content Delivery, Online Marketing, Mobile Advertising, Solution Selling, Team Building, Value Selling, Web Marketing, B2B, Start-ups, E-commerce, Return on Investment, Strategic Partnerships, Google Adwords, Selling, Direct Sales, Integrated Marketing, Digital Marketing, Salesforce.com, Digital Strategy, Digital Media, Account Management, SEO, Lead Generation, Online Advertising, Sales
Education
Northeastern Illinois University
Business Administration and Management
Western Illinois University
Political Science
AT&T Real Estate AgentRealty Group, Inc.2014 - Present
Nexus Information Systems June 2001 - November 2008
Education
North Hennepin Community College 2003 — 2006
Life Spine September 2013 - Present
AT&T September 2012 - October 2013
U.S. Cellular August 2009 - September 2012
Mark Shale December 2008 - August 2009
The Red Door Spa March 2007 - December 2008
Skills
Social Media, Photoshop, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Customer Service, Public Speaking, Research, Teamwork, Social Networking, Editing, Event Management, Microsoft Office, Training, Public Relations, Administration, Retail, Leadership, Telephone Skills, Customer Experience, Cold Calling, Salesforce.com, Customer Retention, B2B, Retail Sales, Facebook, Sales
Education
Northeastern Illinois University
Bachelor of Arts (B.A.), Human Resource Development
City of Dallas 2014 - Present
AT&T 2013 - 2014
Hewlett-Packard 2011 - 2014
IBM February 2008 - March 2011
IBM October 2006 - December 2007
AUI Contractors February 2006 - September 2006
The University of Texas At Arlington May 2005 - August 2005
AT&T July 2003 - October 2004
Level 3 Communications July 2002 - June 2003
Best Western International April 2000 - June 2002
Skills
SDLC, Business Analysis, Project Planning, Integration, Business Process, MS Project, Requirements Analysis, Visio, Program Management, SharePoint, Application Development, PMP, Team Leadership, Quality Assurance, Agile, Software Project..., Documentation, Customer Relations, Enterprise Architecture, Process Engineering, IT Service Management, Architecture, Java, Process Improvement, Software Development, Systems Analysis, Testing, Unix, IT Strategy, Deployment, SOA, Access, AIX, PMO, Siebel, J2EE, Databases, Change Management, Problem Solving, Lotus Notes, Telecommunications, Cloud Computing, SAP, SQL, Java Enterprise Edition, Customer Service, Agile Methodologies, Software Documentation, Scrum, Data Center
Education
The University of Texas at Arlington 1998 — 2008
BS, Computer Science Engineering, Mathematics
North South University 1997 — 1998
BS, Computer Science Engineering
Verizon Wireless October 2006 - Present
Lucent Technologies 1999 - 2001
AT&T August 1996 - December 1998
AT&T Bell Laboratories May 1989 - August 1996
AT&T Information Systems May 1987 - June 1989
Skills
College Recruiting, Onboarding, Applicant Tracking..., Talent Acquisition, Recruiting, HRIS, Internet Recruiting, Human Resources, Technical Recruiting, Employee Relations, Talent Management, PeopleSoft, Temporary Placement, Interviews, Workforce Planning, New Hire Orientations, Job Fairs, Hiring, Management
Education
Northeastern Illinois University
BA, Education
SAFT Industrial Battery Group September 2013 - Present
COMMSCOPE August 2007 - September 2011
AT&T June 1994 - August 2007
Skills
Wireless, Telecommunications, Broadband, Fiber Optics, Product Management, Vendor Management, Solution Selling, RF, DSL, Process Improvement, Sales Management, Cross-functional Team..., VoIP, Contract Negotiation, MPLS, Telephony, Troubleshooting, Call Centers, DWDM, Ethernet, SDH, IP, Leadership, Optical Fiber, CRM, Business Development, Computer Network..., Competitive Analysis, Networking, Unified Communications, Management, Managed Services
Education
Northeastern Illinois University
Directly Relevant Strategic Marketing 2009 - Present
Albertus Magnus College 2008 - Present
Johnson & Wales University 2014 - Present
Meredith - MXM Health 2007 - 2013
Sacred Heart University 1979 - 2011
Prescients 2006 - 2007
Publicis Groupe 2000 - 2006
AT&T 1979 - 2000
Skills
Digital Marketing, Integrated Marketing, Strategic Planning, Analytics, Marketing Strategy, Direct Mail, Database Marketing, Direct Marketing, Strategy, CRM, Email Marketing, Cross-functional Team..., Marketing Research, Advertising, Digital Strategy, Strategic Partnerships, Marketing, Marketing Management
Education
Northcentral University
Doctor of Business Administration, Marketing Strategy
The University of Connecticut School of Business
Master of Business Administration, Finance and Markerting
Rider University
Bachelor of Science, Finance
AT&T July 2014 - Present
Nokia April 2014 - July 2014
AT&T Mobility May 2013 - December 2013
Ericsson December 2012 - May 2013
AT&T Mobility June 2012 - December 2012
Ericsson USA May 2010 - May 2012
Ericsson Indonesia September 2007 - December 2009
South Pacific Communications January 2005 - August 2007
Skills
LTE, WCDMA, RNC 3820, RBS 6000, Software Upgrades of..., Integration of AXE and..., Data Transcrips and..., Mobile Media Gateway..., Radio Network..., MSC Server (MSS R5/R12), Radio Base Station (RBS..., Radio Access Network..., RAN, GSM, 2G, AXE, MSS, BSS, IP, Media Gateways, RNC, 3G, Integration, Node, HSPA
Education
The University of Texas at Dallas 2012 — 2014
Masters in System Engineering and Management, Systems Engineering
North South University 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Computer Science
The Aga Khan School 1992 — 1999
High School Diploma, Computer Science
AT&T Business Services November 2010 - Present
Abbott Laboratories September 2010 - November 2010
AT&T January 2001 - March 2010
Northeastern Illinois University April 2009 - October 2009
US Army January 1997 - January 2001
Skills
Active Directory, Troubleshooting, Cisco IOS, Information Technology, Firewalls, Network Administration, Networking, Routers, Security, Switches, VoIP
Education
Northeastern Illinois University 2003 — 2010
BS, Physics & Computer Science
Wy Connect 2005 - Present
ATT September 2011 - September 2014
AT&T 2005 - 2008
Dish Network 2004 - 2005
Education
University of Wisconsin-Milwaukee
Certificate
Northeastern Illinois University 1982 — 1984
BS
Northern Illinois University 1979 — 1982
AT&T 2005 - Present
AT&T Labs, Inc. 2002 - 2005
AT&T Global Network 1999 - 2002
IBM Global Network Services 1997 - 1999
Advantis 1991 - 1997
Sears 1991 - 1993
Sears 1990 - 1991
Sears 1986 - 1990
Sears 1985 - 1986
Sears 1983 - 1985
Skills
Program Management, Software Development, Testing, Management, Quality Assurance, Project Planning, Servers, Training, Databases, Switches, Budgets, Mainframe, Networking, Strategic Planning, Technical Support
Education
Northeastern Illinois University 1974 — 1978
Computer Science
AT&T February 2010 - Present
Skills
Telecommunications, Agile Methodologies, SDLC, Unix, Integration, Requirements Analysis, Oracle, Vendor Management, Software Project..., Solution Architecture
Education
University of Central Missouri (CMSU/UCM) 1999 — 2001
BSBA, Information System (CIS)
North South University 1996 — 1999
Apple October 2012 - Present
Stony Granite Music June 2004 - Present
AT&T August 2010 - August 2012
Venterra Realty May 2010 - August 2010
Pure Water Technologies June 2009 - January 2010
Aflac January 2009 - January 2010
Audio Video Environments August 2008 - October 2008
cwb technologies May 2007 - June 2008
Encore Audio Video Services December 2005 - May 2007
V-Tone / Compendia Records 2003 - 2005
Skills
Telecommunications, Troubleshooting, VoIP, Customer Service, Customer Relations, Testing, Electronics, Hardware, Video, Customer Satisfaction, Analysis, Documentation, Problem Solving, Songwriting, Song Production, Music Industry, Music Production, Music, Worship Music, Praise & Worship, Praise & Worship Leader, Recording Artist, Project Management, Management, Fire Safety, Firefighting, Fire Protection, Fire Management, Construction, Construction Drawings, Construction Management, Networking, Technical Support, Electricians, Wireless, Software Installation, Windows, XP, Integration, TCP/IP, Software Documentation, Windows XP
Education
Northampton Community College 1996 — 1996
Certificate of Completion, Fire Prevention and Safety Technology/Technician
Bethlehem Area Vocational Technical 1995 — 1996
Certificate of Completion, Electrician
North Lake College August 2013 - Present
Lowes 2011 - 2013
Verizon September 1997 - April 2009
Citizens Communications September 1996 - September 1997
AT&T July 1971 - June 1996
NASA Johnson Spacecraft Center September 1967 - August 1969
Skills
Networking, Software Documentation, Process Improvement, Telecommunications, Security, Network Engineering, Project Management, Training, Vendor Management, VoIP, IP, Ethernet, LAN-WAN, Switches, Access, Wireless, Testing, Program Management, WAN, Budgets, Call Centers, Troubleshooting, Visio, Network Design, Avaya, Telephony, . TIRKS .AAIS-DS .PICS...
Education
North Lake College 2013 — 2015
CCNP, CISCO ROUTING, SWITCHING, SECURITY, VOICE
University of Houston 1966 — 1971
Technology Certification, CISCO
AT&T February 2014 - Present
AT&T February 2006 - February 2014
Comsys August 2004 - February 2006
Accuvoice February 2002 - May 2004
Accenture November 2000 - January 2002
Skills
SDLC, Test Planning, Test Automation, Testing, Manual Testing, Quality Assurance, Software Documentation, Quality Center, Telecommunications, ClearQuest, Agile Methodologies, Requirements Analysis, Waterfall, User Acceptance Testing, Software Quality..., System Testing, Test Management, CTI, Unix, Visio, Software Development
Education
Northeastern Illinois University 1997 — 2000
Liberal Arts & Science, Computer Science
AT&T May 2010 - Present
KBR/ Kellogg,Brown & Root May 2006 - April 2009
Boeing North American Service Co. August 1993 - January 2006
Skills
HVAC, Steam Boilers, EMCs system, Generators, Ammonia Refrigeration, Supervisory Skills, UPS systems, Active TS/SCI Clearance, Electricians
Education
North Seattle College 1976 — 1978
AASD, HVAC-R
Albert I Prince Technical High School 1972 — 1974
Ebenezer Community Outreach Center May 2008 - Present
ABN AMRO March 2006 - October 2007
AT&T January 1984 - December 2004
Skills
Microsoft Office, Excel, Word, Outlook, Administrative Support, Vendor, Paralegal, Legal Support, Fax, Calendars, Spreadsheets, Invoicing, Confidentiality, Typing, Data Entry, Telephone Skills, Lotus Notes, PowerPoint, Internet Research, Legal Research, Administration, Internet Explorer, Legal Writing, Litigation Support, General Office Duties, WordPerfect, Litigation, Contract Negotiation, Records Management, Scheduling, Accounts Payable, Time Management, Microsoft Works, PeopleSoft, Teamwork, Administrative..., Microsoft Word, Travel Arrangements, Event Planning, Expenses
Education
Northeastern Illinois University 1977 — 1982
Bachelor of Art, Human Service
AT&T 1988 - 1998
Skills
Customer Service, PowerPoint, Sales Management, Microsoft Word, Microsoft Excel, Financial Analysis, Microsoft Office, Project Management, Team Building, Social Media, Desktop Application..., Teamwork, Outlook, Leadership, Process Improvement, Strategic Planning, Budgets, Public Speaking
Education
Roosevelt University
Master, Computer Management
Northeastern Illinois University
Bachelor, Accounting, Business, Finance
AT&T July 1977 - Present
AT&T July 1977 - February 2012
AT&T July 1977 - February 2012
Education
North Lake College 2000 — 2000
None, CCNA Certification
Texas Southern University 1975 — 1977
None, Business Administration and Management, General
University of Houston 1973 — 1975
None, Civil Engineering
Abraham Lincoln High School Port Arthur, Tx 1969 — 1973
Diploma
AT&T Field EngineerNCR CorporationOctober 1991 - October 1995
Education
DeVry Institute of Technology 1984 — 1985
A.A., Electronics & Computer Technology
Northeastern Illinois University 1976 — 1979
B.A, Management/Marketing
Easton Salsa Co., LLC 2010 - Present
Richards Manufacturing Company October 2001 - August 2010
Budd Lake Machine & Tool Inc 2006 - 2008
Elastimold (Thomas & Betts) 1998 - 2001
Elastimold 1989 - 1998
Becht Engineering 1988 - 1989
ATT 1987 - 1988
Skills
Product Development, Management, Customer Service, Public Speaking, Team Building, Sales Management, New Business Development, Project Management, Engineering
Education
Northampton Community College 1992 — 1993
Associateâs Degree, Engineering
National Education Center 1987 — 1988
Mechanical Drafting
Warren County Community College 1983 — 1987
CAD/CADD Drafting and/or Design Technology/Technician
AT&T November 2013 - Present
Samsung Telecommunications America September 2012 - November 2013
Grameenphone Ltd January 2011 - September 2012
Telenor Sweden September 2010 - December 2010
Grameenphone Ltd January 2005 - May 2010
Grameenphone Ltd April 2002 - December 2004
Skills
GSM, 3G, UMTS, RF, MapInfo, 2G, Edge, Telecommunications, LTE, Network Optimization, TEMS Investigation, HSPA, Atoll, Actix, Network Design, Network Performance, DAS, Project Planning, Planet EV, iBwave, Asset, TEMS Discovery, Ericsson OSS, Huawei M2000, Citrix, Ericsson Business object, AutoCAD, Microsoft Excel, Microsoft Word, Wireless, Antennas, RF design
Education
North South University 2007 — 2011
MS-ETE, Electrical and Telecommunication Engineering, 3.18
Ahsanullah University of Science and Technology 1997 — 2001
Bachelor of Science (BSc), Electrical and Electronics Engineering, 3.4
Blue Cross Blue Shield of Illinois February 2011 - Present
Blue Cross Blue Shield of Illinois 2010 - 2011
Amdocs May 2007 - July 2009
AT&T November 2000 - May 2007
Skills
System Testing, Manual Testing, Unix, Waterfall, Agile Methodologies, Test Planning, Quality Assurance, Software Quality..., Regression Testing, Quality Center, Test Automation, Testing, Test Management, Requirements Analysis, User Acceptance Testing, Defect Tracking, Databases, QTP, SDLC
Education
Keller Graduate School of Management 2009 — 2010
Master, Information Systems Management
Northeastern Illinois University
Bachelor of Science, Computer Science
2008, Keller Graduate School of Management
Master of Business Administration, Project Management
2008, Keller Graduate School of Management
Graduate Certificate, Project Management
AT&T Public Safety April 2001 - Present
AT&T June 1999 - April 2001
AT&T October 1998 - June 1999
AT&T April 1981 - October 1998
Skills
Network Design, Cloud Computing, Public Safety, Networking, SIP Trunking, Trunking
Education
Northeastern Oklahoma A&M College 1978 — 1980
Associate's degree, Computer Science, 90
AT&T November 1988 - Present
Skills
Telecommunications
Education
North Park University 2000 — 2003
Bachelor of Arts (B.A.), Organizational Management, Cum Laude
AT&T
Skills
VoIP, Troubleshooting, Telephony, Telecommunications, Wireless, Uverse, Cable Repair, Cable Splicing, Networking, Call Centers, Computer Network..., Mobile Devices, Wireless Networking, TCP/IP, Cisco Technologies, Switches, Ethernet
Education
Northeast Mississippi Community College
Northampton Community College Customer Service/Manageramerican Furniture & Mattress OutletSeptember 1999 - August 2010
AT&T September 1986 - July 1991
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Healthcare, Public Speaking, Teamwork, Photoshop, Access, HTML
Education
Northampton Community College 2011 — 2014
AT&T September 2009 - Present
Skills
Cross-functional Team..., Mobile Payments, Vendor Management, Risk Management, Strategic Planning, Operations Management, Banking, Account Management, Direct Sales, Sales Management, Customer Service, Telecommunications, Sales, New Business Development, Negotiation, Credit, Process Improvement, Project Management, Business Analysis, Team Building, Business Strategy, Team Leadership
Education
Northeastern Illinois University 1981 — 1985
Bachelor of Science (B.S.), Finance, General
Cherie's Institute of Learning August 2008 - August 2015
Cherie's Institute of Learning August 2008 - August 2015
WriteChoice Resume Services 2015 - 2015
WriteChoice Resume Services 2015 - 2015
AT&T March 2006 - August 2007
Cingular June 2003 - March 2006
Skills
Customer Service, Teaching, Public Speaking, Coaching, Time Management, Team Leadership, Fundraising, Management, Early Childhood..., Research, Outlook, HTML, Teamwork, Customer Satisfaction, Retail, Tutoring, Sales, Leadership, Telecommunications, Childcare, Record Keeping, Purchasing, Administration, Mentoring, Situational Sales..., Payroll, Hiring Practices, Human Resources, Business Operations, Invoice Finance, Child Development, Employee Relations, Employee Training, Employee Management, Qualifying Candidates, Interviewing Skills, Competency Based..., Community Outreach, Internal Communications, Mobile Communications, Organizational..., Mobile Devices, Information Technology, Information Management, Data Analysis, Data Entry, Educational Leadership, Early Childhood..., Early Childhood Literacy, Personnel Supervision
Education
Northcentral University 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management
Northcentral University 2011 — 2013
Master's of Education, Early Childhood Education
Limestone College 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Limestone College 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Northcentral University
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Office Team, A Robert Half Co. December 2013 - Present
Looking for new opportunities in Customer Service and Sales August 2012 - Present
Best Buy 2003 - 2012
Mpower Communications 2000 - 2002
AT&T 1997 - 1999
Skills
Customer Service, Customer Satisfaction, Communication, Customer Retention, Listening to customers, Consultative Style, Planograms, Retail, Store Management, Inventory Management, Retail Sales, Merchandising, Sales, Loss Prevention, Inventory Control, Team Building, Sales Management, Cashiering, Visual Merchandising, Home Theater, Budgets, Microsoft Excel, Marketing, Process Scheduler
Education
Northeastern Illinois University
Bachelor of Science (B.S.), Information Sciences
Northern Illinois University
Bachelor of Science (BS), Marketing
AT&T May 2005 - Present
Education
North Idaho College 1994 — 1997
AAS, Automotive technology
Juneau-Douglas high school 1989 — 1993
AT&T June 2014 - Present
Verizon Wireless April 2013 - June 2014
Toys R Us October 2012 - February 2013
Babies R Us April 2008 - August 2012
Party City September 2005 - March 2008
Skills
Time Management
Education
DeVry University 2014 — 2016
Bachelor of Applied Science (BASc), Human Resources Management and Services
Northampton Community College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
AT&T 2006 - 2012
Accountemps August 2006 - October 2006
Skills
Accounts Payable, Payroll, Labor Distributions, Data Entry, Microsoft Excel, Invoicing, Accounts Receivable, Microsoft Office, Microsoft Word, Account Reconciliation, Accounting, Bookkeeping
Education
North Seattle Community College
Associate of Arts (A.A.), Accounting and Business/Management
AT&T January 2013 - Present
Best Buy August 2009 - September 2012
Skills
Retail Sales Experience, Sales Operations, Sales Process, Sales Management, Small Business, Foreign Languages, World History, Ancient History, Ancient Philosophy, European History
Education
Northeastern Illinois University 2011 — 2014
Bachelor of Arts (B.A.), Ancient Studies/Civilization History
AT&T September 2000 - Present
Skills
Call Centers, Invoicing, Account Management, Microsoft Excel
Education
North Hennepin Community College 2012 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
AT&T
Education
Northeastern Illinois University 1980 — 1983
Bachelor's Degree, Information Science/Studies
AT&T May 2010 - Present
KBR, Inc. May 2006 - April 2009
Boeing August 1996 - January 2009
Rockwell International August 1993 - August 1996
Skills
HVAC, Refrigeration, Ammonia Refrigeration, Facilities Engineering, Boilers, Energy Management, Mechanics, Equipment Installation, Electricians
Education
North Seattle Community College 1974 — 1976
Associate of Science (AS), Heating, Air Conditioning, Ventilation and RefrigerationTechnician
Albert I. Prince Tech 1972 — 1974
Certification, Heating, Boilers, Oil Burners
AT&T September 2001 - Present
Education
Unicoi County High School 1997 — 2000
Northeast State Community College
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
AT&T 2002 - 2013
IBM Corporation 2000 - 2002
IBM Corporation 1999 - 2000
IBM Corporation 1996 - 1999
Skills
Technical Support, Project Management, Customer Satisfaction, Storage Management, Data Center, Leadership, Agile Methodologies, IBM Mainframe, Midrange, AT&T Connect, IT Operations, Communication Skills, Analytical Skills, Resourceful..., Timely Decision Making, Highly motivated..., Hardware, Unix, Security
Education
Roosevelt University
Master's degree, Information Systems
Northeastern Illinois University
Bachelor's degree, Business Management