AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T December 1997 - 2015
UC Davis Medical Center October 1992 - October 1996
Skills
Microsoft Office, Social Media, Sales Management, Security Management, Microsoft Excel, Physical Security, Surveillance, Telecommunications, Private Investigations, Access Control, Construction, Event Planning
Education
California State University-Sacramento 1990 — 1992
Bachelor of Arts (B.A.), Graphic Design
American River College 1988 — 1990
Associate of Arts (A.A.)
Rio Americano High School 1972 — 1976
Bellaonline.com April 2013 - Present
AT&T August 1981 - Present
Skills
Telecommunications, Technical Writing, Copy Editing, Microsoft Word, Troubleshooting, Event Planning, Technical Support, Photography, News Writing, Non-fiction Writer, Creative Nonfiction..., Proofreading, Literature Reviews, Book Reviews, University Teaching, TESOL, Online Research, Online Publishing, Online Teaching and..., Interviews, T1, Leadership, Copywriting, Analysis, Newsletters, Blogging, Social Networking, Editing, Creative Writing, Writing, Web Content, Social Media, Teaching, Research, Publishing, Literature, Journalism, Microsoft Office, Non-fiction, Published Author, Public Relations, Freelance Writing, Content Development, Publications, Feature Articles, Editorial, Marketing
Education
National University 2012 — 2013
Master of Arts (M.A.), English, 3.67
American Public University System 2009 — 2011
Bachelor of Arts (BA), English, 3.875
Nashville State Technical Inst. 1990 — 1992
AA, Visual Communications
Brookhaven Community College 1983 — 1985
AS, Bus Mgmt
First Line Technology April 2015 - Present
Coca-Cola Enterprises September 2014 - April 2015
AT&T April 2013 - September 2014
Tosca Ristorante February 2011 - April 2013
CakeLove February 2010 - February 2011
U.S. Army September 2004 - April 2007
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Leadership, Telecommunications, Management, Team Leadership, Training, Teamwork, Sales Management
Education
Strayer University 2014 — 2016
Bachelor's Degree, Marketing/Marketing Management, General
American Military University 2014 — 2014
Bachelor's Degree, International Relations and Affairs
Stratford University 2010 — 2011
Associate's Degree, Baking and Pastry Arts/Baker/Pastry Chef
Defense Language Institute 2005 — 2006
Associate's Degree, Korean Language and Literature
AT&T November 2014 - Present
Glotel (Verizon Communications Inc.) September 2013 - November 2014
Integra May 2010 - September 2013
Integra May 2010 - September 2013
Integra May 2010 - September 2013
AT&T April 2004 - December 2009
AT&T Mobility June 2003 - April 2004
WorldCom July 2000 - July 2002
Skills
MPLS, Telecommunications, Telephony, Service Delivery, Project Management, Provisioning, IP, DNS, Network Provisioning, Telecommunications..., Frame Relay, Telecom Switching, Service Management, Account Management, Bilingual-English/Spanis..., Customer Service, Indirect Channel Sales, ISDN, SIP Trunking, Trunking, SIP, Line Number Portability, Loop with Line Number..., Circuit Design, Microsoft Office, Project Coordination, Metro Ethernet, IPv4, Service Providers, MPLS VPN, ATM networks, Managed Services, T1
Education
American River College 2009 — 2012
Gladstone High School 1994 — 1998
AT&T August 2003 - March 2010
AT&T August 1998 - August 2003
Pacific Bell /AT&T May 1993 - August 1998
Bob Frink Chevrolet Mitsubishi / Paul Snider Pontiac Mazda May 1987 - July 1991
Skills
Telecommunications, Project Coordination, Internal Communications, Public Relations, Customer Service, Employee Engagement, Training, Call Centers, Team Leadership, Customer Experience, Marketing Communications, Customer Satisfaction, Customer Support, Conflict Resolution, Customer Service..., Customer Service..., Non-profit Volunteer, Gaming Industry, Retail Sales, Fleet Sales, Sales, Account Management, Customer Relations, Organizational..., Sales Management, Customer Retention, Product Management, Analysis, Non-profit Volunteering, VoIP
Education
American River College
General Studies
CSU Sacramento
Human Behavior
Reno Jr College of Business
Accounting Technology/Technician and Bookkeeping
Lumos Networks April 2014 - Present
Comcast January 2013 - April 2014
EarthLink Business March 2008 - January 2013
CINTAS September 2005 - March 2008
AT&T January 2000 - April 2005
Skills
MPLS, IT Management, Telecommunications, Ethernet, Cloud Computing, Cloud Security, Microsoft Office, Business Development, Customer Acquisition, Data, Voice Over, IP, Mobile Devices, Cisco Technologies, Hosted Services, Managed Services, Solution Selling, Sales, VoIP, Networking, Enterprise Software, Co-location, Metro Ethernet, Disaster Recovery, SIP Trunking, Unified Communications, WAN, Management, Salesforce.com, T1, Telephony, Data Center
Education
American Public University System 2012 — 2016
Bachelor of Science (BS), Information Technology, 3.66
Kay's Krafts of Katy September 2012 - Present
HEB May 2010 - February 2011
Sears Routing Dept November 2007 - January 2008
Fidelity Information Services April 2007 - November 2007
Primerica Financial Services August 2006 - January 2007
New Century June 2006 - August 2006
K-Designers May 2006 - June 2006
Volunteering November 2001 - May 2006
AT&T July 2000 - November 2001
CAPITOL PLUMBING January 2000 - March 2000
Skills
Data Entry, Time Management, Public Speaking, Research, Training, Customer Service, Microsoft Office, Microsoft Word, Filing, Call Centers, Budgets, Coaching, Marketing, Microsoft Excel, PowerPoint, Sales, Team Building
Education
Primerica Financial University 2002 — 2003
Life Agent, Insurance
National Career Education 1990 — 1990
Optician Certificate, Optometry
American River College 1986 — 1986
Nutrition
Macys October 2010 - Present
San Juan Unified School District January 2011 - June 2014
AT&T June 1989 - July 2010
Skills
Typing certificate 52..., Ten Key, Customer Service, Phone Etiquette, Organization, Reliability, Administrative Work
Education
American River College 1974 — 1976
NA, General Business
CorVel Corporation March 2014 - Present
CorVel Corporation March 2014 - Present
Foksing, LLC July 2013 - December 2013
Sonitrol Security April 2012 - February 2013
AT&T March 2001 - September 2011
Holloywood Video March 2003 - February 2004
Sears, Roebuck and Co. September 1999 - March 2001
Skills
Customer Retention, Customer Satisfaction, Telecommunications, Process Improvement, Call Centers, Invoicing, Customer Experience, Team Leadership, Customer Service, Sales, Wireless, Training, Cross-functional Team..., Team Building, CRM, Troubleshooting, Telephony, Coaching, Finance
Education
American River College
Penn Foster Careers Schools
Medical billing and coding
HSLI September 2014 - Present
AT&T May 2014 - August 2014
United States Air Force June 2008 - May 2014
United States Air Force March 2012 - September 2012
University Loft Co. January 2005 - January 2006
Precision Boilers October 2003 - September 2004
Skills
Military Experience, Security Operations, Security, Air Force, Military Operations, DoD, Information Assurance, Force Protection, Top Secret, Weapons, National Security, Command, Intelligence Analysis, Command & Control, IT Optimization, IT Security, Information Systems, IT Solutions, Counterterrorism, Security Clearance, Defense, Physical Security, Homeland Security, Vulnerability Assessment, Microsoft Office, IT Hardware Support, Computer Network..., Networking, Microsoft Servers, Systems Software, Technology, Virtualization, Team Leadership, Leadership, CompTIA Network+..., CompTIA A+ Certification, Computer Security, Military, Windows Desktop..., Desktop Support..., File Systems, Work Independently, Team Oriented, Public Key Cryptography, Communication, Intelligence, Operational Planning, Security+, Troubleshooting, Help Desk Support
Education
American Military University 2012 — 2015
Bachelor's degree, Informations Systems Security, 3.67
Community College of the Air Force 2008 — 2013
Associate's degree, Criminal Justice and Corrections
Rutledge High School 1999 — 2003
High School Diploma, Computer Science
Hair Works Factory January 2007 - Present
Comcast Cable December 2007 - May 2013
AT&T August 1999 - March 2005
Bell South 2005 - 2005
Skills
Sales and Marketing, Sales, Sales Management, Customer Service, Account Management, Customer Satisfaction, Call Centers, Customer Retention, Direct Sales, Telecommunications, Salesforce.com, Training, Team Building, Networking, Leadership, Marketing, Team Leadership, Cross-functional Team...
Education
American Public University System 2010 — 2012
Master of Business Administration (MBA), Marketing
Kennesaw State University 2001 — 2004
Bachelor of Arts (BA), International Relations and Affairs
Cambridge Rindge and Latin High School
Weda
AT&T May 2015 - Present
AT&T October 2012 - May 2015
Oakley 2012 - 2013
Sports Authority 2011 - 2012
Sacramento River Cats 2010 - 2011
Skills
Sales, Customer Service, Strategy, Market Research, PowerPoint, Customer Experience, Microsoft Word, Teamwork, Social Networking, Customer Satisfaction, Microsoft Excel, Sales Operations
Education
California State University-Sacramento 2013 — 2015
Bachelor's Degree, Business - Marketing
American River College 2009 — 2012
Associate's Degree, Business Administration, Liberal Arts, Social Sciences
AT&T November 2007 - Present
Skills
Direct Sales, Telecommunications, Solution Selling, Account Management, Wireless, Managed Services, VoIP, Sales Process, Unified Communications, Customer Retention, Mobile Devices, Sales, Sales Operations, Customer Service, Customer Satisfaction, Salesforce.com, MPLS, Cold Calling, Cloud Computing, B2B, Sales Management, Leadership, Networking, Team Leadership, IP, Strategic Partnerships, Co-location, Marketing, Sales Presentations, Training, Team Building, Product Management, Cellular Communications, Strategy, Ethernet, Management, Microsoft Office, Broadband, Strategic Planning, New Business Development, Public Speaking, Mobile Technology, Business Development, Data Center
Education
American River College
AT&T April 2013 - Present
AT&T April 2007 - March 2013
CompUSA September 2006 - April 2007
CompUSA April 2004 - September 2006
Gateway April 2001 - April 2004
Circuit City 1997 - 2001
Skills
Sales Management, Sales, Marketing, Customer Satisfaction, Wireless, Vendor Management, Technical Sales..., Account Management, Team Management, Retail, Training, Team Leadership, Recruiting, Program Management, Telecommunications, Strategic Planning, Product Development, New Business Development, Project Management, Sales Process, Customer Service, Direct Sales, Budgets, Sales Operations, Solution Selling
Education
University of Phoenix 2013 — 2014
Bachelor's of Science in Business, Project Management, 3.79
University of Phoenix 2011 — 2012
Associate of Arts (AA), Business, 3.82
American River College 1997 — 1999
Computer Science
Jesuit High School 1994 — 1997
Faneuil Inc October 2014 - June 2015
American River College March 2014 - August 2014
AT&T 2007 - 2013
Yolo County Traffic Court March 2006 - December 2006
McDonald's Corporation April 2003 - June 2004
Hewlett-Packard October 2003 - March 2004
Skills
Customer Service, Management, Microsoft Office, Telecommunications, Leadership, OSHA10, Building Infrastructure, Green Technology, Solar PV, Team Leadership, Account Management, Sales Management, Wireless
Education
American River College 2014 — 2015
Electronic Technology- Basic, Electrical, Electronic and Communications Engineering Technology/Technician, In Progress 3.1 GPA
American River College 2014 — 2014
Certificate of Achievement, Green Technology/Building Infrastructure, B
MTI College 2005 — 2006
Legal Assist, Court Clerk
AT&T Government Solutions 2012 - Present
AT&T 2012 - 2014
USAF February 1997 - August 2012
NORAD/US NORTHCOM 2011 - 2012
Skills
Microsoft Office, Government, Security Clearance, DoD, Military, Information Assurance, Program Management, Security, Air Force, CISSP, Computer Security, Defense, Leadership, Military Experience, Network Security
Education
American Military University
Community College of the Air Force
RBJUHSD August 2009 - Present
RBJUHSD January 2000 - August 2009
AT&T October 1980 - September 1990
Skills
Inventory Management, Supervisory Skills, Microsoft Word, Staff Development, Team Leadership, Process Improvement, Transportation, Account Reconciliation, Bookkeeping, Customer Service, Microsoft Excel, Organization, Office Management, Training
Education
American River College 1976 — 1985
Associate of Arts (AA), Accounting and Business/Management
Macy's 2007 - Present
AT&T 2005 - 2007
Education
American River College 2008 — 2010
Fashion Merchandising
American River College 2007 — 2009
Liberal Arts and Sciences/Liberal Studies
Macy's November 2013 - December 2014
The Legislature of the Virgin Islands January 2011 - January 2012
Best Western International Emerald Beach Resort January 2010 - May 2010
Virgin Islands Territorial Emergency Management Agency June 2009 - December 2009
AT&T November 2008 - July 2009
United States Air Force August 2001 - April 2007
Skills
Logistics, Database Administration, Disaster Response, Emergency Management, Government, Public Address, Military, Military Operations, Security Clearance, Policy, Organizational..., Federal Government, Leadership, Records Management, Information Management, Operations Management, Emergency Services, Preparedness, Crisis Management, Public Administration, Risk Assessment, Policy Analysis, Exercises, Event Planning, Customer Service, Defense, Security, Training, Microsoft Office, Public Speaking, Management, Research, Program Management, Team Building, Community Outreach, Strategic Planning, Fundraising, Social Media, Team Leadership, Military Experience, Microsoft Word, Microsoft Excel, Analysis, Project Management, Marketing, Leadership Development
Education
American Military University 2015 — 2017
Master of Arts (MA), Crisis/Emergency/Disaster Management
American Military University 2015 — 2017
Master of Arts (M.A.), Homeland Security
University of Phoenix 2012 — 2015
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
DeVry University-Illinois 2009 — 2011
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
Stetson University 2006 — 2007
Certificate, Network+/MCSA/MCSE
Coach February 2015 - Present
Verizon August 2014 - January 2015
AT&T August 2011 - June 2014
M&H Telecom Ltd. September 2008 - July 2011
ICE Technology & Services Ltd. March 2007 - August 2008
Skills
Oracle Applications, Telecommunications..., Linux, PL/SQL, Unix, Databases, Unix Shell Scripting, Telecommunications, Oracle RAC, Oracle, SQL, Oracle SQL, OBIEE, PL/SQL, triggers,..., Oracle Data Guard, Backup & Recovery with..., Oracle 9i & 10g, Oracle DB Link, Data..., Billing Systems, Shell Scripting, Database Administration, Operating Systems, Windows, SQL Server, Performance Tuning, Database Design, Billing, SQL Tuning, Red Hat Linux, Solaris, Requirements Analysis, PHP, Data Guard
Education
American International University-Bangladesh 2003 — 2007
B.sc in computer engineering
American International University-Bangladesh 2003 — 2007
Bachelor of computer science, Computer Science
Pangborn Corporation February 2014 - Present
Gibraltar Industries October 2011 - December 2013
Philips Healthcare August 2006 - October 2011
AT&T August 2000 - August 2006
Automated Technologies, LLC August 2000 - August 2004
Phillips-Van Heusen May 1987 - August 2000
Skills
Project Manager, Automated Machinery..., Manufacturing, Troubleshooting, Scheduling, Planning, Computer Hardware, Autodesk Inventor 2013, Siemens Solid Edge PLM, AutoCAD Mechnical 2013, Instructional Design, ADDIE, Adult Learning Theory, Learning Theory, Course Management..., Project Planning, Switches, Leadership, Management, Training, AutoCAD, CAD, Six Sigma, Process Scheduler, Project Management, Autodesk Inventor, Process Improvement, Engineering
Education
Walden University 2011 — 2012
Master's Of Science, Instructional Design & Performance Improvement Training, A
American Public University System 2007 — 2010
Bachelor, Business Administration
National Education Center 1985 — 1987
Associate's, Electronics Engineering Technology
Ensley High School 1981 — 1985
High School Diploma, College Preparatory
AT&T May 2015 - Present
CaliforniaVolunteers, Office of the Governor, State of California October 2011 - August 2012
Skills
Policy Analysis, Public Policy, Analysis, Sustainability, Economics, Qualitative Research, Economic Development, International..., Program Evaluation, Proposal Writing, Grant Writing, Statistics, Program Development, Grants, Leadership
Education
University of California, Berkeley - School of Law 2014 — 2017
Juris Doctor (JD)
Harvard University Kennedy School of Government 2012 — 2014
Master in Public Policy (MPP)
University of California, Berkeley 2008 — 2010
Bachelor of Arts (B.A.), Political Science; Public Policy (minor)
American River College 2003 — 2008
Associate of Science (A.S.), Liberal Arts, Physical Sciences, Mathematics
Accenture April 2013 - Present
Accenture June 2012 - Present
Accenture April 2010 - May 2012
AT&T June 1997 - April 2010
HR AT&T Training Organization - Support Roles: June 1979 - May 1997
Skills
Requirements Analysis, SDLC, Integration, Business Process, PMO, IT Strategy, Business Process Design, Software Project..., Business Analysis, PMP, Program Management, Change Management, Agile & Waterfall..., Agile Methodologies, Certified Scrum Master..., RALLY Dev Tool, Performance Testing, SAP HR, SAP R/3, Reporting & Analysis, Team Leadership, Communication Skills, Team Building, Organizational..., Technical Architecture, Business Transformation, Business Intelligence, Corporate Training, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Technologies, Access Database, PowerPoint, Excel Pivot
Education
American River College 2000 — 2002
Intel Security April 2015 - Present
Intel Security April 2014 - March 2015
Intel Security January 2013 - April 2014
AT&T January 2011 - January 2013
Hoops September 2009 - April 2010
Hermes October 2009 - January 2010
AT&T July 2008 - August 2009
FC Dallas June 2006 - June 2008
Skills
Customer Service, Coaching, Management, Event Management, Account Management, CRM, Time Management, Microsoft Office, Event Planning, Telecommunications, Sales, Cold Calling, Sports, Leadership, Operations Management, Logistics, Quality Assurance, Lead Generation, Program Management, Administrative Duties, Sports Management, Goal Oriented, Customer Engagement, IT Solutions, Social Influence, Problem Solving, Resource Management, Listener, Information Security, Qualifying Prospects, Prospect Research, Information Technology, Solution Selling, Salesforce.com, Sales Process, SaaS, Cloud Computing, Marketing, Security
Education
American Public University System 2011 — 2013
Master, Sports Management
Leeds Metropolitan University 2009 — 2010
Bachelor of Arts (B.A.), Sports Development
University of Central Lancashire 2004 — 2007
Diploma of Higher Education (DipHE), Sports Management
CarMax June 2015 - Present
h.h. gregg September 2014 - June 2015
h.h. gregg June 2014 - September 2014
HHGregg October 2013 - June 2014
Hhgregg June 2012 - October 2013
GoWireless September 2010 - November 2011
AT&T July 2008 - August 2010
Skills
Sales Operations, Sales, Retail, Selling, Management, Marketing, Customer Service, Time Management, Call Centers, Inventory Control, Direct Sales, Loss Prevention, Sales Management, Wireless, Account Management, Customer Experience, Inventory Management, Customer Satisfaction
Education
Western Governors University 2014 — 2016
Master of Business Administration (M.B.A.)
American Public University System 2011 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Leesburg High School 1999 — 2003
High School Diploma, High School Diploma
The American College of Financial Services April 2014 - Present
PCS Digital Creativity June 1997 - Present
Privatext, Inc. June 2013 - March 2014
Teva Pharmaceuticals December 2012 - October 2013
AT&T July 2010 - November 2012
eLoyalty June 2009 - July 2010
Tishman Construction February 2008 - March 2009
Watchtower September 2004 - January 2008
California Deparment of Corrections June 1993 - September 1997
Skills
Objective-C, Xcode, iPad, iPhone, Mobile Applications, Mobile Devices, Mobile Internet, Mobile Technology, HTML 5, HTML, PHP, JavaScript, T-SQL, SQL, Databases, Database Design, Microsoft SQL Server, Oracle SQL, IIS, VB.NET, Visual Basic, XML, Mac OS X, Linux, Unix, Windows, LAMP, WAMP, SSRS, SSIS, SharePoint, Visio, MS Project, Business Intelligence, Troubleshooting, Web Applications, Visual Studio, HTML5
Education
California State University-Sacramento 1992 — 1998
Bachelor of Science (BS), Computer Engineering
American River College 1988 — 1992
Associate of Science (AS), Math, Physical Science
Del Campo HS 1984 — 1989
Diploma, Science, Physics
IHSS November 2007 - Present
AT&T March 1998 - June 2006
Skills
Good communication, Great People Skills, Caring, Call Center, Telecommunications, Customer Service, Customer Satisfaction, Telephone Skills, Customer Relations, Problem Solving, Team Leadership, Team Building, Troubleshooting, Teamwork, Typing, Outlook, Call Centers, Accounting, Communication, Public Speaking
Education
American River College 2012 — 2014
AT&T February 1998 - March 2010
AT&T July 1980 - February 1998
Skills
Telecommunications, Customer Service, Billing, Microsoft Office, Troubleshooting, Administration, Analysis, Call Center, Problem Solving, Coordination, Provisioning, Data Entry, Databases, Operation, Wireless, T1, Computer Network..., Process Improvement, Program Management, VoIP, Telephony, Staff Development, Invoicing
Education
Penn Foster 2010 — 2011
Microsoft Office Certificate, Microsoft Word, Excel, Powerpoint
American River College 1992 — 1993
marketing
AT&T January 2010 - Present
AT&T June 2005 - January 2010
AT&T March 1997 - June 2005
Skills
Troubleshooting, Telecommunications, Fiber Optics, Call Centers, Wireless, Cabling, Cellular Communications, Ethernet, Computer Network..., DSL, MPLS, T1, Telephony, Testing, VoIP, IP
Education
American River College
A.S., Digital & Communication Electronics
AT&T October 2012 - Present
AT&T June 2011 - Present
AT&T September 2011 - October 2013
AT&T September 2009 - June 2011
AT&T September 2007 - September 2009
AT&T Mobility September 2006 - September 2007
Cingular Wireless 2004 - 2006
Skills
Wireless, Product Marketing, Marketing, Management, Mobile Devices, Sales, Sales Operations, Solution Selling, Telecommunications, Direct Sales, Account Management, VoIP, Selling, Unified Communications, Cold Calling, Managed Services, MPLS, Customer Retention, M2M, Sales Process, Strategic Partnerships, Salesforce.com, Sales Management, B2B, Call Centers
Education
American Public University System 2014 — 2017
Master’s Degree, Psychology: Consumer Behavior, 4.0
Udacity 2015 — 2016
Nanodegree, Computer Programming/Programmer, General
Texas State University-San Marcos 2000 — 2004
AT&T August 2011 - Present
CACI November 2009 - July 2011
Mid-Atlantic Shredding Services February 2009 - October 2009
US Navy February 2005 - February 2009
Skills
Vulnerability Assessment, National Security, Command, Military, Intelligence Community, Management, Analysis, Training, Integration, Government
Education
American Public University System 2007 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, 3.1
Ocala Christian Academy 2000 — 2003
High School Diploma
Configure, Inc. September 2011 - Present
Currently Unemployed July 2011 - January 2012
AT&T March 2000 - July 2011
AT&T October 2010 - April 2011
Target 2011 - 2011
Target 2011 - 2011
Configure 2011 - 2011
AT&T January 1999 - March 2000
MCI Worldcom June 1998 - December 1998
Brooks Fiber May 1997 - June 1998
Skills
T1, Troubleshooting, Telecommunications, Provisioning, Switches, Wireless, Leadership, VoIP, Training, Networking, Management, Call Centers, Managed Services, Ethernet, WAN, IP, MPLS, Data Center, Telephony
Education
Univeristy of Phoenix 1997 — 2000
Bachelors, Business Management
American River College 1990 — 1997
Associates, Business Administration
Samara Bakes September 2010 - Present
NCO Financial Systems August 2010 - May 2011
AT&T May 1998 - January 2009
HealthNet Federal Services March 1994 - April 1998
McClellan AFB May 1992 - March 1994
Skills
Microsoft Office..., Office Administration, Customer Service, Accounts Receivables, Pastry, Baking, Typing, Call Center, Copying, Internet Explorer, Mobile Internet, Call Control, Cashiering, Supervising, Personnel Selection, Training, Inventory Management, Collections, Cash Handling Experience, Client Confidentiality, Confidentiality, Filing, Retail
Education
American River College 1992 — 2004
Electronics Technology
Oregon Air National Guard January 2015 - Present
FedEx Services May 2007 - Present
AT&T June 2006 - May 2007
USAF January 1997 - May 2006
Skills
Troubleshooting, Integration, Program Management, Process Improvement, Systems Engineering, Software Documentation, Cross-functional Team..., Requirements Analysis, Team Leadership, Technical Leadership, Configuration Management, Unix, Project Planning, VoIP, Windows, Analysis, Cisco Technologies, Routers, TCP/IP, IT Management, Team Building, Security, Business Intelligence, Hardware, Active Directory, SDLC, Process Simulation, Disaster Recovery, Operating Systems, PMP, Vendor Management, SOA, SQL, Visio, Systems Analysis, Wireless, Software Development, Databases, IP, ITIL, DSL, Software Project..., Change Management, SharePoint, Enterprise Architecture, Telecommunications, Customer Service, System Deployment
Education
American Military University 2015 — 2016
Bachelor's Degree, Computer/Information Technology Administration and Management
University of North Texas 2012 — 2013
Community College of the Air Force 2004 — 2006
AS, Management/CIS
Park University 2003 — 2006
High School 1994 — 1996
Napa Valley College June 2011 - Present
AT&T January 2003 - January 2008
Skills
Research, Public Speaking, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Higher Education, Customer Service, Teamwork, Event Planning, Time Management, Leadership, Editing, Spanish, Statistics
Education
Napa Valley College 2011 — 2013
American River College 2000 — 2001
Verizon Wireless June 2008 - Present
AT&T February 2006 - June 2008
RadioShack August 2004 - January 2006
Skills
Sales Management, Sales Operations, Customer Service, Consulting, Administrative Work, Computer Proficiency, Telecommunication..., Sales, Wireless, Telecommunications, Networking, Management, Troubleshooting, Direct Sales, VoIP, Solution Selling, Sales Process, Project Management, Call Centers
Education
California State University-Sacramento
Community Health, Epidemiology
American River College 2007 — 2011
Associate's degree, Public Health/Pre-nursing
Intel Corporation January 2015 - Present
Blackbox Network Services at Intel August 2013 - January 2015
Sprint 2010 - 2011
AT&T August 2009 - 2010
Skills
Network Administration, Network Design, Network Security, Cisco IOS, LAN-WAN, Computer Hardware, Customer Service, Technical Support, Network Engineering, CCNA, Cisco Certified, Juniper JNCIA-ER, JUNOS, Networking, Wireless, Troubleshooting, CCNA Wireless
Education
CCNA Wireless 640-722 2015 — 2015
Cisco, 982/1000
American River College 2012 — 2014
Associate of Science (AS), Information Technology: Networking management
Juniper 2013 — 2013
JNCIA, Juniper OS
Cisco Networking Academy 2012 — 2013
Certificate, CCNA
Mira Loma 2001 — 2005
Western Pacific Lumber February 2008 - August 2009
T-Mobile February 2007 - November 2007
Roque Center Detox April 2006 - February 2007
The Freeman Company January 2005 - February 2007
AT&T June 2000 - April 2004
Skills
Manufacturing, Customer Retention, Telecommunications, Account Management, Customer Service, Call Centers
Education
Sierra College 2010 — 2010
CAARR Institute 2006 — 2006
Drug and Alcohol Addiction Recovery Specialist, Addiction Recovery
American River College 1984 — 1985
International Automotive Components March 2015 - June 2015
Target May 2012 - February 2015
AT&T August 1999 - April 2012
US Army 1991 - 1992
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Microsoft Word, PowerPoint, Research, Teaching, Community Outreach, Leadership Development, Windows, Emergency Management, Team Building, Policy, Training, Social Media, Telecommunications, Management, Leadership, Government, EMS, Social Networking
Education
American Military University 2014 — 2016
Master's Degree, Emergency and Disaster Management, 4.0
American Military University 2012 — 2014
Bachelor's Degree, Emergency and Disaster Management, 3.6
Rock Valley College 2013 — 2013
Emergency Medical Technician (EMT), A
University of Phoenix 2010 — 2012
AA, Psychology, 2.7
AT&T July 2013 - Present
AT&T June 2012 - July 2013
AT&T April 2009 - June 2012
Centennial de Puerto Rico March 2006 - April 2009
AT&T (formerly Centennial) January 2004 - March 2006
Skills
Telecommunications, Call Center, Broadband, VoIP, Wireless, Avaya, DSL, Telephony, Contact Centers, Managed Services, Service Delivery, Computer Network..., Outsourcing, Call Centers, Strategy, Management, Customer Satisfaction, Program Management, Leadership
Education
American Public University System 2012 — 2016
Bachelor's degree, Legal Studies
Training
Six Sigma Yellow Belt
AT&T January 2005 - Present
Skills
Telecommunications
Education
California State University-Sacramento 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
American River College
Associate of Science (AS), Electrical, Electronics and Communications Engineering
Missions Connections January 2013 - Present
Washington Bible College/Captital Bible Seminary 2011 - 2012
Christian Leaders' Training College 2009 - 2010
Lecturer 2006 - 2010
The Graf Consulting Group 1987 - 2001
Dominion Distribution Company 1986 - 1987
AT&T 1986 - 1986
AT&T 1985 - 1986
AT&T 1984 - 1985
AT&T 1983 - 1984
Skills
Microsoft Excel, Public Speaking, Pastoral Care, Theology, Preaching, Biblical Studies, Teaching, Community Outreach, Microsoft Office, Research, Non-profits, Curriculum Development, Leadership Development, Discipleship, Higher Education, Nonprofits, Religion, Event Planning, Missions, Customer Service, Spiritual Direction, Bible, Systematic Theology, Staff Development, Expository Preaching, Classroom, Tutoring, Leadership, Pastoral Counseling, Religious Studies, Curriculum Design, Fundraising, Psychotherapy, Program Development, Volunteer Management, Instructional Design, Evangelism, Counseling Psychology, Google Groups, Youth Ministry, Gospel, Church Events, Family Therapy
Education
Columbia International University
Doctorate in Missiology, Missions
Capital Bible Seminary 2001 — 2004
Th. M. Studies, Theology, 4.0
Captial Bible Seminary 2001 — 2004
Master of Divinity (M.Div.), Theology/Theological Studies, 4.1221
California State University-Sacramento 1973 — 1974
BA Economics, Economics and German, Cum Laude
American River College 1971 — 1972
Associate of Science (A.S.), Chemistry/Mathematics, Cum Laude
Professional Resource Network (PRN) April 2009 - Present
United Facilities March 2010 - June 2010
Oatey Company March 2008 - March 2009
Oatey SCS March 2004 - March 2008
AT&T October 1999 - October 2004
AT&T July 1978 - March 1998
Skills
Supply Chain Operations, Vendor Management, Associate Development, Associate Training, Warehouse Management, Sourcing & Procurement, Strategic Planning, Transportation..., Data Analysis, Business Analysis, Coaching, Operations Management, Customer Focus, Distribution Management, Budget Management, Business Requirements, WMS, Process Management, Business Process..., Hazardous Materials..., Training, Distributed Team..., Budgets, Customer Oriented, Cross-functional Team..., Forecasting, Customer Service, Team Building, Team Leadership, Management, Warehousing, Project Management, Program Management, Continuous Improvement, Inventory Management, Supply Chain, Purchasing, Logistics, Recruiting, Supply Chain Management, Strategy, Human Resources, Procurement, Process Improvement, Analysis, Process Scheduler, Sales, Transportation, Employee Relations, Pricing
Education
University of San Francisco 1991 — 1994
B.S., Information Systems Management
American River College 1990 — 1991
A.A., Liberal Arts
Just Us Elopement January 2015 - Present
AT&T July 2014 - Present
US Air Force Reserve February 2011 - Present
MarketStar October 2013 - July 2014
QuikTrip June 2005 - August 2013
Air National Guard September 2003 - February 2006
Skills
Active DoD Secret..., Military, Work Independently with..., Goal-driven leader, Conflict Resolution, Tech-savvy, Computer-savvy, Superior written &..., Job Scheduling, Maintenance Inspections, Cash-handling, Customer Service, Computer Hardware, Microsoft Office, Sales, Training, Employee Training, Project Management, Security, Social Media, Team Leadership, Leadership, Management, Microsoft Excel, Program Management, Networking, Team Building
Education
American Military University 2012 — 2015
Emergency and Disaster Management
Mississippi State University 2002 — 2003
Aerospace Engineering
AT&T February 2012 - Present
AT&T May 2007 - February 2012
AT&T March 1999 - May 2007
MCI July 1995 - February 1999
Travelers Insurance March 1992 - May 1995
Monarch Capital Corporation March 1989 - February 1992
Skills
Mergers & Acquisitions..., Employee & Labor..., Talent Acquisition, Staff Morale and..., Policy Development and..., Employee Training, Legal and Corporate..., Compensation & Benefit, Corporate Change..., Investigation, Ethics, EEO, Severance, Human Resources, Morale, Change Management, Labor Relations, Employee Benefits, Personnel Management, Management, Team Building, Leadership Development, Succession Planning, Talent Management, Employee Relations, Recruiting, Compensation & Benefits, Leadership, Vendor Management, Workforce Planning, Deferred Compensation, Organizational..., Policy
Education
American International College 1985 — 1987
MBA, Masters of Business Administration
American International College 1978 — 1982
BS, Human Resources
Liberty Mutual Insurance June 2015 - Present
AT&T February 2013 - May 2015
AT&T November 2010 - January 2013
Skills
Solution Selling, Team Leadership, Direct Sales, Sales Management, Customer Service, Account Management, Management, Sales, Telecommunications, Sales Operations, Wireless, New Business Development, Customer Satisfaction, Team Building, Negotiation, Microsoft Office, Strategic Planning
Education
American International College 2011 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
AT&T University 2013 — 2013
Leaders as Coaches
Verizon Wireless November 2013 - Present
AT&T August 2011 - April 2013
Sears Holdings Corporation April 2006 - September 2011
Citadel Broadcasting June 2010 - December 2010
Skills
Broadcast, Radio, Voice Over, Radio Broadcasting, Editing, Commercials, Customer Satisfaction, Direct Sales, Sales, Customer Service, Sales Management, Customer Retention
Education
Lasell College 2013 — 2016
Masters of Science, Public Relations, Advertising, and Applied Communication
American International College 2005 — 2010
B.A., Communications
Ludlow Highschool 1999 — 2003
Diploma, General Studies
mBlox January 2014 - Present
AccessData March 2012 - October 2013
MarketStar October 2010 - February 2012
AT&T July 2007 - October 2010
Apple Retail October 2006 - January 2007
T-Mobile October 2005 - November 2006
PCS Division December 2004 - April 2005
Skills
Mobile Devices, Mobile Technology, Account Management, Customer Service, Post-sales Support, Training, Telecommunications, Mobile Communications, Project Management, Product Management, Direct Sales, Technical Support, SaaS, Management, Sales Operations, Salesforce.com, Solution Selling, Operating Systems, Testing, OS X, Sales, Windows, Mobile Security, Wireless, Cellular Communications, Database Administration, Trade Shows, Microsoft Office, Social Media, Enterprise Software, Troubleshooting, CRM, Professional Services, Windows Server, Team Leadership
Education
American Public University System
Bachelor’s Degree, Information Technology Management
AT&T
Skills
Sales, Call Centers, Customer Retention, Customer Satisfaction, Microsoft Excel, Microsoft Office, Direct Sales, Team Building, Telecommunications
Education
American River College
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
City of Placerville November 2012 - Present
Baldy Tech & Trend Services September 2008 - Present
AT&T December 2006 - November 2008
Gary Doupnik Mfg. Inc. June 2002 - November 2006
Murray & Downs Architects 1992 - 1994
Murray & Downs Architects 1992 - 1994
Skills
Troubleshooting, Internet Services, Police Administration, Police Training, SEO, Desktop Application..., Website Development, Web Marketing, Social Media Marketing, Google Analytics, Google Apps, Google Website Optimizer, Local Search, Help Desk Support, Passion for Helping..., System Design, Operating Systems, Mobile Communications, Mobile Devices, Network Design
Education
American River College 1996 — 2000
Associate of Science (A.S.), Mathematics and Physical Science
Ponderosa High School 1987 — 1991
Diploma, Mathematics
86 APS, US Air Force Reserve August 2009 - Present
AT&T April 2013 - July 2015
Skills
Customer Service..., Team Building, Training, Process Improvement, Problem Solving
Education
American Military University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Information Technology Management
Community College of the Air Force 2009 — 2013
Associate's degree, Transportation/Mobility Management
Olympic College
Associate's degree, Business Management
Self November 2010 - Present
AT&T May 2007 - November 2014
Skills
Public Speaking, Microsoft Office, Team Building, Strategic Planning, Training, Customer Service, Leadership, Research, Project Management, Program Management, Nonprofits, Event Planning
Education
University of Phoenix
Bachelor of Science (B.S.), Communication and Media Studies
American River College
Psychology
California State University-Sacramento
Psychology
Comcast Business March 2015 - Present
AT&T January 2014 - March 2015
US Department of Homeland Security January 2009 - January 2014
United States Marine Corps 2007 - 2013
United States Marine Corps 2007 - 2013
Skills
Government, Homeland Security, Emergency Management, Policy, Policy Analysis, Enforcement, Public Administration, Federal Government, Leadership, Force Protection, Private Investigations, Training, Team Building
Education
American Military University 2012 — 2015
Bachelor's degree, International Relations and Affairs
Florida International University
Bachelor's degree, International Relations and Affairs
State of Texas - Health and Human Services Commision (as ARC contractor) September 2015 - Present
Flextronics (as Aerotek contractor) October 2013 - March 2015
AT&T May 1998 - June 2012
TEKsystems August 1997 - May 1998
CheckFree Corp (now Fiserv) June 1996 - January 1997
Tech-Aid September 1995 - January 1996
Motorola - Semiconductor Products Sector (now Freescale) April 1989 - July 1995
Skills
Microsoft Excel, Technical Writing, Adobe Acrobat, Outlook, Troubleshooting, Software Documentation, Project Management, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Access, Design and Build High..., Corel Paintshop Pro, Adobe Acrobat Pro, Microsoft Office 2013, Intuit QuickBooks, PaintShop Pro, QuickBooks, Quality Assurance, Testing, PowerPoint, Analysis, Windows, Servers, Hardware, Technical Support, Databases, Photography, T-SQL, SQL Server Management..., Microsoft SQL Server, MS Excel Pivot Tables, Proofreading, Document Conversion, Digital Photography, Microsoft Office, Process Improvement, Networking
Education
American Public University System 2007 — 2014
Associate's Degree, Business Administration and Management, 3.5 GPA
Realty ONE Group Southwest January 2014 - Present
St. Louis Metro Area June 2008 - November 2013
Classen School of Advance Studies June 2012 - May 2013
Pelican Realty & Mortgage December 2002 - May 2007
S B C Datacomm January 2000 - December 2002
Realtor- Re/Max Realty Affiliates 1986 - 2002
AT&T January 1998 - December 2000
Sprint November 1982 - January 1987
Skills
Selling, teaching,..., Teaching, Classroom Management, Special Education, Differentiated..., K-12, Curriculum Design, Lesson Planning, Secondary Education, Classroom, Tutoring, Curriculum Development, Educational Technology, Elementary Education, Educational Leadership, Literacy, Teacher Training, Instructional Technology, Staff Development, Smartboard, Middle School, Data Network, Project Management, Marketing Strategy, Social Media Marketing, Sales Management, Sales, Sales Operations, Sales Process, Sales Presentations
Education
CSUS & OCCC 2012 — 2013
Bachelor of Science (BS), Registered Nursing/Registered Nurse, 3.5
St Charles Community College 2009 — 2012
Nursing pre-reqs, Secondary Education and Teaching, Honors
St. Louis Community College 2008 — 2008
AAS, Secondary Education and Teaching, 4.0
Oklahoma City Community College 1987 — 1987
AA, Real Estate Law, 4.0
The University of Texas at Austin 1983 — 1986
MBA pre-requisits, Business Administration and Management, General
CSU Sacramento 1977 — 1979
BS, Anthropology
American River College 1975 — 1980
AAS, Anthropology
Community College of the Air Force 1972 — 1973
Associate of Arts and Sciences (AAS), Air Traffic Control Technician, 4.0
Kaiser Permanente May 2015 — September 2015
AT&T January 2015 — May 2015
Juma Ventures September 2014 — January 2015
Mathnasium - The Math Learning Center October 2013 — December 2014
State of California December 2012 — August 2013
State of California June 2011 — December 2012
Skills
Statistics, Data Analysis, Econometrics, R, Machine Learning, Regression Analysis, SQL, Classification, Python, Data Visualization, Research, Data Mining, Microsoft Excel, SAS, Linear Regression, Time Series Analysis, Logistic Regression, Probability Theory, Java, Statistical Modeling, Statistical Inference, A/B Testing, Cluster Analysis, Decision Trees, CART, Hadoop, Distributed Systems, Neural Networks, SVM, Hive, Unix, Bayesian methods, Principal Component..., Anomaly Detection, Web Analytics, LaTeX, Association Rules, Statistical Sampling, Matlab, ANOVA, VBA, Report Writing, Bootstrapping, Economics, Tableau, Critical Thinking, Natural Resource..., Relational Databases, Survey Methodology
Education
California State University-East Bay 2013 — 2015
Master’s Degree, Computational Statistics, Cumulative GPA of 3.8
California State University-Sacramento 2008 — 2009
Bachelor's Degree, Economics
Folsom Lake College 2012 — 2013
Mathematics
AT&T July 2015 - Present
Bank of America December 2012 - July 2015
Bank of America October 2011 - November 2012
Bank of America March 2009 - October 2011
Briggs Equipment March 2008 - February 2009
Interior Alterations, Inc. November 1999 - April 2007
Garrison, Inc. February 1997 - November 1999
Skills
Customer Service, Accounts Payable, Credit, Inventory Management, Budgets, Teamwork, Process Scheduler, QuickBooks, Accounting, Customer Satisfaction, Spreadsheets, Sales, Typing, MS Project, Fax, 10 Key, Cash Management, Deposits, Access, Microsoft Office, Team Building
Education
American Public University System 2015 — 2018
Information Technology
Brookhaven College 2009 — 2015
Associates Degree, Business Office Systems & Support - Executive Assistant
Brookhaven Community College 2009 — 2012
Office Assistant - Certificate, Business Office Systems & Support - Executive Assistant
Brookhaven Community College 2009 — 2012
Software Application Specialist - Certificate, Business Office Systems & Support - Executive Assistant
The College of Office Technology 1995 — 1996
Certificate, Microcomputer Business Certificate
AT&T September 2011 - June 2013
Elk grove dental group May 2006 - June 2008
Skills
Call Centers, Sales, CRM, Customer Satisfaction, Customer Service, Passion for Helping..., Insurance, Inspiring People, Management, Leadership, Human Resources, Problem Solving, Spreadsheets, Accounting, Filing, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Receptionist Duties, Employee Relations, Databases, Data Entry, Administrative..., Appointment Scheduling, Schedules, Patient Support, Employee Training, Community Outreach, Communication, Fast Food, Team Leadership, Mentoring, Passion to Succeed, Fashion Design, Modeling, Photography, Creativity, Computers
Education
American River College 2008 — 2018
Doctor of Philosophy (PhD), Psychology, 3.5
Elk grove adult education 2004 — 2006
G.E.D (basic), Generals Education (Basic)
Fidelity National Information Services June 2011 - Present
DHS FEMA February 2010 - September 2011
FIS June 2010 - June 2011
Avaya Inc July 2004 - March 2010
Avaya September 2000 - July 2004
Lucent Technologies January 1996 - September 2000
Lucent January 1994 - January 1996
AT&T April 1990 - January 1996
AT&T Paradyne April 1990 - January 1992
Skills
Troubleshooting, Process Improvement, Software Documentation, Call Center, Analysis, Team Management, Call Centers, Research, Strategic Planning, Management, Team Building, Training, Project Management, VoIP, Telecommunications, Customer Service, Vendor Management, Cross-functional Team..., Customer Satisfaction, Disaster Recovery, Technical Support, SharePoint, Databases, Cloud Computing, CRM, Leadership, Networking, Data Center, Project Planning, Sales, Integration, Program Management, Technical Writing, Security, Visio, Team Leadership, System Administration
Education
American Public University System 2005 — 2009
Masters, Homeland Security
University of Phoenix 1998 — 2003
BS, Electronic Business
St. Petersburg College St
Data Communications; French
St. Petersburg Vocational/Technical Institute St
University of Phoenix St
Bachelor of Science/ E, Business; Electronic Business
Villanova University
United States Department of Defense June 2015 - Present
AT&T March 2015 - June 2015
CSC / GCorp February 2012 - March 2015
CSC July 2007 - February 2012
US Navy July 2006 - April 2007
US Navy December 1985 - December 1996
Skills
Team Leadership, Integration, Process Improvement, Management, Microsoft Office, Leadership, Windows, Troubleshooting, Computer Security, Customer Service, DoD, IT Service Management, Information Assurance
Education
American Military University
Information Technology
Maric College
Information Technology
NetApp 1998 - Present
NetApp May 1998 - May 2006
NetApp May 1998 - May 2001
NetApp May 1998 - May 2000
AT&T 1995 - 1998
STK 1992 - 1995
Symplex Communications 1985 - 1991
Skills
Organization, Initiation, Firewalls, Cross-functional Team..., NetApp, Deduplication, Storage Area Networks, Enterprise Storage, Virtualization, Data Center, Disaster Recovery, Storage, Cloud Computing, NAS, Storage Virtualization, Storage Architecture, SAN, iSCSI, Fibre Channel, VMware, Channel Partners, Storage Solutions, Storage Management, Solution Selling, Cisco Technologies, VDI
Education
American Public University System 2013 — 2016
Master of Business Administration (MBA)
Solo Aviation 2006 — 2007
Private Pilot License
Eastern Michigan University 1987 — 1991
BBA
Apple March 2015 - Present
MegaPath August 2014 - November 2014
AT&T March 2013 - August 2014
Randstad Technology September 2012 - March 2013
Ultra Technology LLC January 2008 - May 2012
TCH Communication January 2007 - February 2008
Skills
Network Administration, Troubleshooting, Active Directory, Software Installation, Wireless Networking, Windows 7, Cisco Technologies, Computer Hardware, Windows, Linux, Windows Server, VoIP, TCP/IP, XHTML, HTML5, CSS, JavaScript, C++
Education
American Public University System 2013 — 2015
Master's degree, Computer and Information Systems Security/Information Assurance
Westwood College of Technology 2010 — 2012
Bachelor, IT Network Management
Sanford Brown college 2008 — 2010
Associate, Computer Network Operation
University of Yaoundé 2001 — 2005
Mathmatics and Physics sciences
Faneuil Inc October 2014 - Present
Kaiser Permanente 2000 - 2013
AT&T 1997 - 2000
Skills
Customer Service, Cashiering, Customer Satisfaction, Messaging, Appointment Scheduling, Filing, Creative Writing, Creative Problem Solving
Education
American River College
William Daylor High School
High School Diploma
AT&T Premier Client Group January 2015 - Present
AT&T Global Services October 2013 - December 2014
AT&T May 2013 - September 2013
United Nations October 2008 - September 2009
USAG Nnobua Fund May 2008 - October 2008
Skills
Strategic Planning, Fundraising, Research, International Relations, Economics, Public Speaking, Negotiation, Sales, Strategic Management,..., Capacity Building, NGOs, English, Public Policy, Project Management, Program Management, Project Engineering
Education
Stanford University 2014 — 2015
Stanford Advanced Project Management(SAPM), Financial Mastery for Projects & Managing Global Initiatives
American Military University 2010 — 2012
Master of Business Administration (MBA), Global Business Administration
Kwame Nkrumah' University of Science and Technology, Kumasi 2004 — 2008
Bachelor of Laws (LL.B.), Banking, Corporate Law
Apple July 2015 - Present
AT&T April 2013 - July 2015
Freelance September 2008 - August 2011
Sanz Tax Services January 2008 - June 2011
Tutoring for American River College Students January 2007 - April 2008
Skills
Marketing Strategy, Marketing, Public Relations, Customer Service, Marketing Communications, Advertising, Market Research, Receptionist Duties, Illustrator, Integrated Marketing, Spanish, Group Communication, Event Management, Budgets, Team Leadership, Microsoft Office, Leadership, Secretarial Skills, Time Management, Data Entry, Graphic Design, Public Speaking, Sales, Cpr Certified, English, Editing, PowerPoint, Microsoft Excel, Event Planning, Teaching, Management
Education
Florida International University 2014 — 2017
Organizational Communication, Communication and Media Studies
American River College 2006 — 2010
Liberal Arts, Communications/ Marketing
USAA April 2015 - Present
AT&T August 2014 - April 2015
Allied Barton Security Service April 2014 - July 2014
Internal Revenue Service February 2014 - April 2014
US Army October 2012 - October 2013
HEB February 2012 - October 2012
Rudy's BBQ June 2011 - February 2012
Phil's Ice House April 2009 - June 2011
Skills
Intelligence Analysis, Management, Military Experience, Japanese, Teamwork, Military Training, Military, Leadership, Security, Intelligence, Troubleshooting, Team Leadership, Security Clearance
Education
American Military University 2014 — 2015
International Affairs, International Relations and Affairs
Cochise College 2013 — 2013
Associates, Military Intelligence, Command Control and Information Operations, GPA 3.7
Ft. Huachuca School of Intelligence / Texas Army National Guard
Intelligence analyst cert
AT&T February 2014 - Present
California Hotel & Lodging Association March 2011 - Present
California family fitness January 1999 - March 2011
United States Airforce November 1998 - November 2000
Skills
Direct Sales, Communication, Event Management, Event Planning, Sales, Catering, Hospitality Management, Hotel Management, Customer Service, Marketing, Marketing Strategy, New Business Development, Customer Retention, Account Management, Cold Calling, Team Building, Banquets, Front Office, Restaurants, Budgets, Rooms Division, Customer Satisfaction, Tourism, Management, Pre-opening, Trade Shows, Membership Sales, Convention Services, Corporate Events, Leadership, Lodging, Leisure, Meeting Planning, Micros, Opera, Training, Public Relations
Education
American River College 2001 — 2003
Foothill High School (Sacramento,CA) 1994 — 1998
AT&T July 2012 - Present
Barnett Engineering & Signaling Laboratories LLC May 2011 - July 2012
United States Air Force September 2002 - August 2011
United States Air Force October 1999 - October 2002
United States Air Force January 1995 - October 1999
Skills
Technology Solutions, Space Communication..., Team Leadership, Collection Operations, Signal Analysis Systems, Test and Evaluation, Budget Development, System Deployment, Test Management, Test Planning, Business Development, Intelligence Analysis, Satellite Communications, Space Control, SIGINT Systems, Team Building, Budget Forecasts, Budget Estimating, Hardware Installation, Program Management, DoD, Analysis, Military Experience, Leadership, SIGINT, Security Clearance, Military, Testing, Top Secret, Military Operations, Intelligence, Systems Engineering, Air Force, Training, Requirements Analysis, Command, Space Systems, Defense, Government Contracting, Information Assurance, Satellite, Requirements Management, Earned Value Management, National Security
Education
American Public University System 2008 — 2011
Bachelors of Science, Intelligence Studies
Grantham University 2004 — 2008
Associates of Science, Business Administration
Community College of the Air Force 2002 — 2008
Associates of Science, Communications Technology
Hibriten High School 1986 — 1990
First 5 Sacramento August 2011 - Present
The Effort August 2010 - May 2011
AT&T October 2002 - August 2005
Monterey Design Network January 1998 - December 2003
Skills
Public Speaking, Mental Health, Community Outreach, Case Managment, Case Management, Adolescents
Education
California State University-Sacramento 2010 — 2012
Master of Arts, Social Work
California State University-Sacramento 2008 — 2010
Bachelor of Arts, Psychology, Cum Laude
American River College 2006 — 2008
Associate of Arts, Psychology, Highest Honors
American River College 2006 — 2008
Associate of Arts, Social Science, Highest Honors
American River College 2006 — 2008
Associate of Arts, Liberal Arts, Highest Honors
American River College 2006 — 2008
Associate of Arts, General Education - Transfer, Highest Honors
Santa Rosa Junior College 2005 — 2006
General Education Classes
Press-Seal Gasket Corp. June 2015 - Present
California Highway Patrol September 2012 - March 2015
Caltrans October 2011 - September 2012
Michaels Stores, Inc. May 2012 - August 2012
Caltrans January 2010 - November 2011
State of California December 2008 - October 2009
Office of Public School Construction December 2007 - December 2008
AT&T January 1998 - January 2007
Skills
Scheduling, Word, Excel, Microsoft Office, Customer Service, Windows, Data Entry, Social Media, Analysis, Outlook, Research, Administrative Support, Problem Solving, Databases, Writing, Administration, Travel Planning, Minutes, Lotus Notes, Proofreading, Communication Written, Oral Communications, Microsoft Excel, Team Leadership, Administrative..., Administrative..., Communication, Government, Microsoft Word, Process Scheduler
Education
American River College 2005 — 2009
Western Career College 1999 — 2000
Certification, Medical Assisting
Homestead High School 1993 — 1996
Diploma, High School
Americans for Prosperity/ Americans For Prosperity Foundation 2014 - 2015
AMA Houston 2009 - 2014
American Advertising Federation 2007 - 2014
Acclaim Energy Advisors 2007 - 2013
MRI, Inc. 2003 - 2007
Enron Corp. 2000 - 2001
Enron International 1998 - 2000
AT&T 1996 - 1998
AT&T 1995 - 1996
AT&T 1993 - 1995
Skills
Product Development, Marketing Strategy, Product Marketing, Marketing Communications, Strategy, Brand Architecture, New Business Development, Strategic Planning, Start-ups, Advertising, Market Research, CRM, Competitive Analysis, Marketing, Email Marketing, Integrated Marketing, Direct Marketing, Social Media Marketing, Public Relations, B2B
Education
American International College
M.A., Human Relations
Springfield College
B. S.
Legal Services Of Northern California December 2007 - Present
AT&T June 2007 - December 2007
CGNET January 2007 - June 2007
ESP Interactive Solutions February 2002 - December 2006
Skills
Active Directory, Windows Server, Troubleshooting, Windows 7, Windows, Servers, Computer Hardware, XP, Network Administration, Technical Support, Group Policy, Help Desk Support, Laptops, Windows XP, DHCP, Antivirus, Microsoft Office, Networking
Education
American River College 2010 — 2010
Certificate, PHP
Pittsburg Unified School District January 2012 - Present
AT&T March 1999 - July 2008
Nordson MARCH September 1997 - February 1999
Kenetech Windpower June 1994 - September 1996
BROOKHAVEN COLLEGE FINE ARTS DIVISION 1986 - 1989
Dallas Theater Center 1983 - 1984
BOEING COMMERCIAL AIRCRAFT COMPANY 1979 - 1981
Skills
Telecommunications, Product Management, Cross-functional Team..., Process Improvement, Vendor Management, Competitive Analysis, Forecasting, Call Center, Wireless, Solution Selling, Project Management, Program Management, Business Development, Pricing, Strategic Planning, Financial Analysis, Analysis, Account Management, Product Marketing, Managed Services
Education
Los Medanos Community College 2002 — 2003
Certification, CISCO Certified Network Administrator
Western Washington University 1976 — 1982
BA, Theatre/Dance Industrial Arts Education
Green River Community College 1979 — 1981
Personal Growth, Speech, Dance, FORTRAN
Texas A&M University-Kingsville 1975 — 1976
Personal Growth, Political Science/Tech Theater
American International College 1972 — 1973
Economics & Finance
Hanover High
High School Diploma
Veterans Enterprise Solutions, LLC January 2013 - Present
Veterans Employment Solutions, Inc September 2012 - December 2013
Wicker Guesthouse April 2012 - October 2012
The Reach Resort, A Waldorf Astoria Resort Hotel September 2011 - March 2012
Veterans Energy Solutions, LLC December 2006 - August 2011
AT&T June 2006 - April 2010
Behavioral Science Research April 2005 - May 2006
The Washington Economics Group, Inc. January 2005 - April 2005
BellSouth Telecommunications, Inc October 2002 - April 2004
BellSouth Telecommunications, Inc April 2001 - October 2002
Skills
Military, DoD, Strategic Planning, Management, Analysis, Leadership
Education
American Public University System 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida International University 2004 — 2008
BA, Economics
Miami Dade College 1999 — 2003
AA, Economics
United States Naval Academy 1998 — 2000
N/A, Economics
Charlotte Amalie High School 1993 — 1997
HS Diploma, Accounting Tech Prep
Clutch Group, LLC March 2011 - Present
Bright House Networks July 2008 - February 2011
Era Select Realty October 2005 - May 2008
AT&T June 2004 - October 2005
Circuit City January 2002 - May 2004
United States Marine Corps January 1996 - January 2000
Education
American Military University
Information Technology Management
Lehigh Outfitters October 2007 - Present
HTC Global Services November 2005 - October 2007
AT&T February 2002 - January 2005
Entech Personnel Services January 1998 - October 2002
Skills
B2B, Sales Operations, Sales Process, Retail, Sales Presentations, Sales, New Business Development, Account Management, Key Account Development, Customer Service, Sales Management, Cold Calling, Direct Sales, Forecasting, Solution Selling, Key Account Management, Negotiation, Merchandising, Marketing Strategy, Product Development, Social Media, Social Networking, Selling, Leadership, Marketing, Enterprise Software
Education
Johnson State College 1987 — 1992
BSENES, ENVIRONMENTAL SCIENCIES
American International College 1988 — 1989
Bachelor of Science (BS), Environmental Studies
US Department of Health and Human Services May 2013 - Present
PBGC November 2010 - May 2013
Social Security Administration September 2009 - November 2010
AT&T (via Tekmark Global Solutions, LLC) May 2006 - October 2008
AT&T April 2000 - October 2005
AT&T July 1998 - April 2000
AT&T September 1996 - July 1998
Skills
Customer Relations, Process Management, PMP, Management Analysis, Strategic Communications, Communications Strategy, Organizational..., Organizational..., Analysis, Business Process..., Change Management, Corporate Communications, Cross-functional Team..., Customer Service, Government, Integration, Leadership, Management, Operations Management, Policy, Process Improvement, Program Management, Project Management, Project Planning, Public Speaking, Requirements Analysis, SDLC, Software Documentation, Vendor Management
Education
American Public University System 2011 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Villanova University 2004 — 2005
MA, Strategic Communication
Villanova University 2004 — 2004
Master's Certificate, Project Management
Rutgers University-New Brunswick 2003 — 2004
MA, Communication
Rutgers University-New Brunswick 1999 — 2003
BA, Communication and History
FBS, Creators of Flexmls December 2014 - Present
Nuggle, Inc. January 2014 - Present
ThinkRite January 2013 - May 2014
NetStart Pty Ltd September 2012 - December 2012
AT&T June 2011 - September 2012
ACISS Systems, Inc. October 2006 - June 2011
Exponential Media, Inc. 2004 - 2006
Cox Target Media 2001 - 2004
HireCheck 2000 - 2001
PSCU Financial Services 1998 - 1999
Skills
iOS Development, iPhone development, iPad Development, Objective-C, XCode, MySQL, SQLite, Technical Training, .NET, XML, HTML, T-SQL, C#, ASP.NET, VB.NET, ASP, SQL Server, JavaScript, Visual Studio, Visual Basic, Web Services, SQL, C++, VBScript, C, Databases, ADO.NET, WinForms, PHP, Java, Xcode, iPhone, Unit Testing, Mobile Applications, iPad, iOS development, Microsoft SQL Server, iOS, OS X, JSON, Software Development, REST, OOP, ASP.NET MVC, Agile Methodologies, Scrum
Education
American International College 1988 — 1992
Bachelor of Science, Computer Science
Springfield Central High School 1987 — 1988
Diploma, College Prep
City of Montgomery July 2013 - Present
AT&T March 2012 - August 2012
Hewlett-Packard June 2010 - February 2012
U.S. Census Bureau - Seasonal P/T March 2009 - September 2010
CURT’S USED AUTOS July 2006 - December 2008
ALPS CONSTRUCTION July 2005 - December 2006
Bellsouth Telecom February 1998 - December 2005
BELLSOUTH TELECOM February 1998 - December 2005
ALPS CONSTRUCTION January 1992 - January 2000
Jefferson Smurfit January 1996 - January 1997
Skills
Customer Service, Spreadsheets, Invoicing, Payroll, System Administration, Software Documentation, Office Management, Call Centers, Management, Recruiting, Employee Training, Marketing, Team Building, Microsoft Office, Leadership, Sales, Training, PowerPoint, Interviews, Administrative...
Education
American Public University System 2012 — 2014
Master of Arts (MA), Human Resources Management
DeVry University
B.S, Technical Management
COASTAL TRAINING INSTITUTE
Diploma, Professional Secretarial
TROY STATE UNIVERSITY
A.S, General Education
AT&T November 2007 - Present
SITEL Corporation 2004 - 2007
Talk 1997 - 2002
Skills
Call Center, Contact Centers, Workforce Management, Vendor Management, Customer Experience, Outsourcing, Telecommunications, BPO, Process Improvement, Service Delivery, Customer Satisfaction, Offshoring, Call Center Development, CRM, Customer Retention, Inbound Marketing, Operations Management, Call Centers, Troubleshooting, Project Management, Training, Cross-functional Team...
Education
American Public University System 2011 — 2013
Master's degree, Accounting
Birmingham School of Massage Therapy 2009 — 2010
LMT
East Stroudsburg University of Pennsylvania 1985 — 1989
Bachelor's degree, Elementary Education and Teaching
Yale New Haven Health System December 2013 - Present
Yale New Haven Health System December 2012 - December 2013
Yale New Haven Health System September 2009 - December 2012
Yale New Haven Health System September 2008 - September 2009
The Cambridge Group LTD March 2008 - September 2008
AT&T March 2002 - February 2008
Skills
Recruiting, Medical Devices, Microsoft Excel, Microsoft Office, Microsoft Word, Project Management, Team Building, Customer Service, Account Management, PowerPoint, Telecommunications, Pharmaceutical Industry, Onboarding, Office Administration, Training, Healthcare, Interviews, Call Centers, Hospitals, Leadership, Process Improvement, Sales
Education
Central Connecticut State University 1995 — 2000
Bachelor of Arts (B.A.), Communication and Media Studies
American Public University
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Placer County December 2012 - Present
Placer County - IT December 1990 - December 2012
AT&T January 1983 - December 1990
Pacific Bell September 1974 - December 1982
Pacific Bell September 1970 - September 1974
Skills
System Administration, Troubleshooting, Process Improvement, Program Development, Project Management, Integration, Program Management, Data Analysis, Project Planning, Management, Team Building, Strategic Planning, Leadership, Access, Microsoft Excel, Public Speaking, Customer Service, Microsoft Office, Nonprofits, Research, Telecommunications, Training
Education
Sacramento City College 2001 — 2003
Computer Languages, Progaming HTML, Oracle DB Programming, Computer Technology/Computer Systems Technology
American River College 1997 — 1999
Computer Programming, Specific Applications
National University 1982 — 1985
BBA/CIS, Business Computer Systems
AT&T Project Manager / Chief of StaffAT&T2013 - Present
Skills
MPLS
Education
American River College
Associate of Science (AS), Electrical, Electronics and Communications Engineering
AT&T October 2001 - Present
BellSouth 1997 - 2006
Skills
Call Center, Telecommunications, VoIP, Call Centers, Managed Services, Customer Retention, Vendor Management
Education
American Public University System 2011 — 2013
B.A. Psychology, 3.98 GPA
North Georgia College and State University 1991 — 1994
Gwinnett County Public Library September 2013 - Present
Rubin Lublin, LLC April 2011 - August 2013
Smiling Dog Embroidery, Inc. September 2001 - August 2012
AT&T 1983 - 2001
Skills
Embroidery, Foreclosures, Training, Social Media Marketing, Marketing Strategy, Microsoft Office, Advertising, Editing, Strategic Planning, Merchandising, Management
Education
American River College
Legal Office Administration
National Louis University
BA, Applied Behavioral Sciences
Penn State University
Liberal Arts and Sciences/Liberal Studies
Golden Coast Construction and Restoration August 2014 - Present
The Juice Plus+ Company February 2009 - Present
API CONSTRUCTION & RESTORATION December 2011 - August 2014
AT&T February 1999 - February 2009
Skills
Construction, Construction Management, Microsoft Office, Project Management, Contract Negotiation, Customer Service, Microsoft Excel, Project Planning, Negotiation, Microsoft Word, Customer Satisfaction
Education
Ponderosa HS 1978 — 1979
American River College
Wave Broadband September 2014 - Present
AC Square October 2010 - December 2014
Clear Connection April 2009 - October 2010
LiteSpeed Communications, Inc August 2005 - April 2009
MasTec Network Solutions September 2003 - August 2005
AT&T February 2000 - September 2003
Clear Connection Cable Company July 1996 - February 2000
Comcast January 1985 - July 1996
Skills
Telecommunications, Management, Computer Network..., Optical Fiber, VoIP, Networking, WAN, Strategic Planning, Metro Ethernet, Fusion Splicing, Node segmentation, Broadband, Cabling, Cables, Network Engineering, Network Design, IP, Troubleshooting, Software Installation, DWDM, Cable Broadband, Cable Management, Cable Networks, Cable Television, Dark Fiber, Fiber Optic Cable, Fiber Optic Networks, Fiber Optic Technology, Fiber Optics
Education
American River College 1987 — 1999
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
AT&T April 1995 - Present
Education
American River College
CSU Sacramento
Bachelor of Arts (BA), Geography
Independent Contractor May 2008 - Present
AT&T January 1998 - May 2008
Sacramento City Unified School District February 1987 - January 1998
Education
American River College 1992 — 1995
Associate of Arts (AA), liberal arts, 4.0
El Camino College 1964 — 1966
Secondary Education and Teaching
Trinity College of Vermont 1963 — 1964
Biology/Biological Sciences, General
The Sacramento Bee 1998 - 2001
ATT January 1993 - December 1996
Skills
Insurance, Employee Benefits, Commercial Insurance, General Insurance, Casualty, Liability, Claims Management, Casualty Insurance
Education
American River College 1992 — 1994
NA, Physiology, General, Mathmatics
Leidos December 2010 - Present
SAIC May 2010 - December 2010
CACI International Inc March 2010 - April 2010
Northrop Grumman Corporation August 2006 - March 2010
AT&T June 2001 - November 2005
AT&T March 1999 - December 2000
Skills
Digital Photography, Video Editing, Digital Media, Final Cut Pro, Adobe Creative Suite, Digital Video, Creative Writing, Photoshop, Editing, Security Clearance, Intelligence, Web Design, Microsoft Excel, Microsoft Word, Writing, Web Development, Computer Forensics, Programming, Responsive Web Design, Information Security, Emergency Medicine, Russian, Analysis, Microsoft Office, Research, Government, Public Speaking
Education
Harvard Extension School 2010 — 2016
Master's Degree, Digital Media Design
George Mason University 2010 — 2010
American Military University 2009 — 2009
George Mason University 2004 — 2008
Bachelor of Fine Arts (BFA), Art and Visual Technology: Digital Arts
Brigham Young University 2002 — 2003
Theatre/Theater
University of Virginia 2000 — 2002
Russian Studies
Orion International 2014 - Present
US Army January 2010 - August 2014
AT&T 2008 - 2010
Renewal Construction 2003 - 2005
Skills
Recruiting, Technical Recruiting, Applicant Tracking..., Screening, HUMINT, VoIP, IP, Computer Network..., Cabling, Leadership, Military, Telecommunications, Wireless, Telephony, DSL, Ethernet, Call Centers, Troubleshooting, Routers, Switches, LAN-WAN, Team Building, Team Leadership, DoD, Leadership Development, Microsoft Office, Military Experience, Military Operations, Operational Planning, Program Management, Security Clearance, Training
Education
Cochise College 2010 — 2011
Military Intelligence, General
LDS Business College 2009 — 2009
General Studies
American Military University
Lytx Inc. January 2015 - Present
AT&T July 2012 - December 2014
AT&T January 2011 - June 2012
The University of Texas at San Antonio January 2010 - August 2010
Bangladesh Student Association at UTSA September 2009 - August 2010
The University of Texas at San Antonio August 2008 - December 2009
Nilavo Technologies Ltd. January 2006 - July 2008
Skills
Spring, Java, Hibernate, JavaScript, JSP, Oracle, jQuery, Maven, Hadoop, Distributed Systems, PL/SQL, Amazon Web Services..., Big Data, MapReduce, Amazon EC2, Sqoop, Hive, Oozie, NoSQL, Cassandra, ETL, Storm, Kafka, Selenium, JUnit, AJAX, Flume, Scrum, Java Enterprise Edition, Selenium Testing, jQuery UI, Agile Methodologies, Spring Framework, Web Development, Cloud Computing
Education
Stanford University 2015 — 2017
Graduate Certificate
The University of Texas at San Antonio 2008 — 2010
Master’s Degree
American International University-Bangladesh 2003 — 2006
Bachelor’s Degree
DataBank IMX June 2010 - Present
HomEq September 2004 - January 2007
AT&T October 2003 - September 2004
Education
American River College 2001 — 2003
Liberal Arts
Visions In Education 2000 — 2001
High School Diploma, General Education
Rio Americano High School 1998 — 2000
General Education
YP Holdings August 2011 - Present
AT&T August 2008 - June 2012
Prudential Patterson Realtors March 2007 - December 2010
Skills
Account Management, Cold Calling, Marketing, Marketing Strategy, Online Advertising, Sales, Sales Management, Leadership, Salesforce.com
Education
American Public University System 2014 — 2017
Associate of Arts and Sciences (A.A.S.), Psychology
Lindbergh high school 1984 — 1988
Business Administration and Management, General
AT&T August 2010 - Present
Education
Sacramento Area Electrical Apprenticeship 2004 — 2009
American River College 1999 — 2001
Indian River County July 2001 - Present
AT&T October 1972 - April 1999
Education
American International College 1972 — 1974
assoc, business management
Spectrum Business April 2014 - Present
Barnes & Noble College January 2005 - March 2014
Writing Concepts Agency September 2008 - 2012
PCDI September 2002 - November 2004
Remedy Corporation December 2000 - October 2001
Compaq Computers January 1999 - February 2000
Lucent Technologies July 1998 - February 1999
AT&T 1989 - 1998
Skills
Sales, Operations Management, Cross-functional Team..., Customer Satisfaction, Technical Documentation, Customer Service, Merchandise Planning, Sales Management, Telecommunications, Instructional Design, BPM, Business Development, Event Management, Merchandising, Salesforce.com, Visual Merchandising, Management, Loss Prevention, Program Management, Retail Sales, Inventory Management, Technical Analysis, Store Management, Legal Research, Legal Writing, Legal Documents, Retail, Strategic Leadership, Profit, CRM, Strategic Planning
Education
American Public University System 2014 — 2016
Master's degree, Management with a Concentration in Organizational Leadership
Rasmussen College 2011 — 2014
Bachelor' of Sciences and Associate of Science (A.S.), Business Systems Analysis and Legal Studies
AT&T February 2004 - Present
Conxion 2001 - 2003
AOL 2000 - 2001
Skills
Consultative Selling, Long Distance, Solution Selling, Account Management, Private Line, MPLS, SIP Trunking, VoIP, Mobility Solutions, T1, Ethernet, Cloud Computing, Network Administration, Microsoft Technologies, Wireless Networking, Managed Services, TCP/IP, Routing Protocols, Cisco IOS, Unix, Linux, POTS
Education
Sun Microsystems 2000 — 2000
Unix Systems Administration
American River College 1996 — 2000
New Horizons 1998 — 1999
Microsoft Certification, MCSE
AT&T 1980 - 2008
SBC 2002 - 2004
Pacific Telesis 1998 - 2002
Pacfic Bell 1980 - 1997
Skills
Word, Coaching, Access, Outlook, Microsoft Office, Research, Writing, Editing, Telecommunications, Customer Service, Customer Relations, Program Management, Problem Solving, Excel, PowerPoint, Administration, Team Building, Team Leadership, Negotiation, Process Improvement, Strategic Planning, Planning, Analysis, Public Speaking, Supervisory Skills, Inventory Management, Training Delivery, Fundraising, Social Media, Public Relations, Troubleshooting, Event Management, Teaching, Windows, Customer Satisfaction, Mentoring, Compliance, Time Management, Teamwork, Event Planning, Hiring, Coordination, Vendor Relations, Team Management, Critical Thinking, Documentation, Conflict Resolution, Staff Development, Social Networking, Scheduling
Education
Healing Arts Institute 2010 — 2012
Certified Massage Therapist
American River College
relational databases, library and internet research, GIS, Welding arts
Bauder College
Associate of Arts, Business Merchandising
Healing Arts Institute
Touch Therapies
FCO, Outsourcing business consulantCapital Access International networkDecember 2010 - July 2011
AT&T 2009 - 2010
Skills
Telecommunications, Account Management, Sales, Direct Sales, Vendor Management, Business Analysis, Strategic Planning, Customer Service, Call Center
Education
American Public University System
Paralegal Studies
Northstar Property Owners Association August 2000 - Present
Tahoe City Public Utility District May 1999 - Present
AT&T August 1978 - January 1995
Skills
Leadership, Team Leadership, Cpr Certified, Management, Process Improvement, Cross-functional Team..., Customer Service, Program Management, Training
Education
American River College
United States Air Force January 2012 - Present
US Air Force August 2009 - Present
US Air Force August 2009 - Present
US Air Force January 2009 - Present
Alltel Telecommunications November 2007 - January 2009
AT&T May 2006 - November 2007
Skills
Air Force, DoD, Security Clearance, COMSEC, Military, Sales Consultant, Sales Management, Satellite Communications, Electronics, Digital Photography, Climbing, Facilities Management, Project Planning, Program Management, Antennas, unix, Linux
Education
American Public University System 2011 — 2016
Business, Management, Marketing, and Related Support Services
Community College of the Air Force 2009 — 2010
AT&T November 2012 - Present
Lowe's Home Improvement May 2011 - November 2012
Hewlette Packard September 2002 - September 2007
Arrow Electronics September 2000 - September 2002
Skills
Troubleshooting, Customer Satisfaction, Customer Service, Technical Support, Computer Hardware, Telecommunications, Team Leadership, Call Centers, Sales, Windows 7, Networking, Microsoft Office
Education
American River College
American River College
College of the Redwods
Associates in Science, Electronic Technology
Best Buy July 2011 - Present
148th Fighter Wing December 2002 - Present
AT&T August 2006 - October 2010
Education
American Military University 2009 — 2015
Bachelor's Degree, Information Technology Management
National Passenger Railroad Corporation October 2006 - Present
AT&T May 1970 - December 2000
Skills
Project Planning, Logistics, RF Engineering, Rail, Public Transport, Transportation, Railway, Operations Management
Education
University of Phoenix 1990 — 1992
Business Administration and Management, General
American River College 1986 — 1988
Business Administration and Management, General
Modesto Junior College 1981 — 1983
Liberal Arts and Sciences/Liberal Studies
Nassau Community College 1975 — 1977
Computer Science
North Shore High School 1965 — 1969
AT&T May 2013 - Present
Target October 2009 - June 2013
Tel Tech Networks, Inc. February 2012 - May 2013
P.R.I.D.E. Academy at Prospect Avenue Elementary School March 2012 - May 2012
Z Race Products January 2008 - December 2011
Cox Communications May 2008 - September 2008
Skills
Cabling, Computer Hardware, Troubleshooting, Computer Repair, Computer Graphics, Web Design, Web Development, Wireless Networking, Windows 7, Mac OS X, Windows 9x, Inventory Management, Forklift Operator, Microsoft Office, Team Leadership, Dreamweaver, XHTML, Relational Databases
Education
American Public University System 2011 — 2020
Bachelor of Science, Information Technology
Cuyamaca College 2007 — 2008
Associate of Science, Web Development
Cuyamaca College 2002 — 2007
Associate of Science, Network Administration
School Innovations And Achievement August 2012 - Present
TASQ Technology December 2003 - January 2012
AT&T March 2003 - December 2003
EDS January 2001 - November 2002
Skills
Account Management, Creative Problem Solving, High Volume Call Center, Inventory Management, Microsoft Office, Oracle Applications, Oracle Discoverer, Order Entry, Order Management, Quality Assurance, System Maintenance, User Maintenance, POS device kitting and..., Customer Implementation, Project Management, Call Center, POS, Software Documentation, Troubleshooting, Debit Cards, SharePoint, Program Management, Payment Card Processing, Process Improvement, Analysis, Visio, Call Centers, Time Management
Education
MTI College 2000 — 2000
Diploma, Microcomputer Operations, 4.0
American River College 1996 — 1999
General Education with a focus on Microcomputer Operations
AT&T September 2007 - Present
Education
American River College 1969 — 1971
Associate of Arts (AA), Human Services, General
University of Alaska Fairbanks
Aerotek November 2006 - Present
AT&T August 1998 - November 2006
Skills
Recruiting, Customer Service, Account Management, Project Management, Microsoft Office, Human Resources, Training, Software Documentation, Microsoft Excel, Business Analysis, Applicant Tracking..., Payroll, Outlook, Process Improvement, Technical Recruiting, Leadership, Management, Staffing Services, Sales, Interviews, Contract Recruitment, Sourcing, Talent Acquisition, Screening, Employee Relations, Hiring, Temporary Staffing
Education
California State University-Sacramento 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), International Business
American River College
Associate of Arts (AA), Business/Commerce, General
Frontier Communications August 2013 - Present
AT&T September 1995 - April 2012
Skills
Network Architecture, Network Design, Telecommunications..., Information Security, Security, Network Security, Computer Security, Information Security..., Disaster Recovery, Firewalls, Network Administration, Network Engineering, Switches, TCP/IP, Vulnerability Assessment, Data Center, Computer Hardware, Windows 7
Education
American Public University System 2008 — 2013
Bachelor of Science (BS), Informaion System Security
Ohio University 1992 — 1995
AT&T June 1996 - Present
Wells Fargo Bank February 1989 - June 1996
Education
American River College
Accounting and Related Services
Bozeman Senior High
AT&T June 2000 - Present
Skills
VoIP, Wireless, Telecommunications
Education
American River College 2006 — 2010
Associate of Arts and Sciences (A.A.S.)
AT&T July 2008 - Present
US Navy Reserve July 2007 - Present
AT&T September 2002 - July 2008
AT&T February 2001 - September 2002
Computational Systems Incorporated June 1994 - May 1998
US Navy January 1987 - June 1994
Skills
Telecommunications, Security, Information Security..., Program Management, Active DoD Top Secret..., Intelligence Analysis, C4ISR, Information Assurance, Asset Protection, Counterterrorism, Counterintelligence, Counter-narcotics, Data Collection, Operational Risk..., Operational Planning, Weapons Training, Military Operations, Force Protection, Navy, Military Experience, Law Enforcement..., Court Proceedings, VoIP, Criminal Intelligence, Special Operations, Homeland Security, Emergency Management, Networking, Disaster Recovery, Security Audits, National Security, Intelligence, Military, Leadership, Security Clearance, Training
Education
American Military University 2010 — 2016
Bachelor of Arts (B.A.), Criminal Intelligence
Cochise College
Associate of Arts and Sciences (AAS), Intelligence Operations Studies
University of Phoenix
Associate of Arts (AA), Nuclear Technology
AT&T May 2013 - Present
AT&T Mobility April 2006 - Present
Office Depot April 2005 - Present
North Carolina A&T State University August 2000 - 2004
Skills
Invoicing, Accounts Receivable, Customer Service, Bookkeeping, Accounting, Microsoft Excel, Journal Entries
Education
American Public University System 2014 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
North Carolina Agricultural and Technical State University
Cingular Wireless/ ATT Mobility March 2001 - Present
AT&T 2001 - Present
Bellsouth Mobilty October 1995 - March 2001
Hanover Compressor Co February 1995 - June 1995
Alsalam Aircraft Company February 1990 - January 1995
USAF Reserves September 1987 - February 1990
United States Air Force September 1983 - September 1987
Skills
Wireless, IP, Telecommunications, Troubleshooting, Electronics, Maintenance & Repair, Ethernet, Cellular Communications, CDMA, 2G, Optical Fiber, 4G, VoIP, GSM, LTE
Education
American River College 1982 — 1983
Cellular World January 2010 - Present
AT&T March 2005 - December 2009
Tre's Trucking January 1999 - March 2005
Skills
Retail Sales, Store Management, Merchandising, Retail, Sales, Inventory Management, Visual Merchandising, Sales Management, Inventory Control, Customer Retention, Direct Sales, Customer Satisfaction, Customer Service, Customer Experience, Sales Operations
Education
American River College 2008 — 2010
Solano Community College
Self-employed June 1996 - 2013
AT&T 1990 - 1997
Skills
Customer Service, Circuit Design, UNIX, Corporate Communications, Project Coordination, Telecommunications..., Financial Analysis, Telecommunications..., Small Business, Operations Management, Quality Management, Purchase Orders, Invoicing, Collections, Classroom Management, Proofreading, HIT, HIPAA, Office Management, Youth Development, Youth Mentoring, Time Management, Customer Satisfaction, Access, Management, Customer Retention, Telephone Skills, Sales, Project Management, Telecommunications, Team Leadership, Vendor Management
Education
American Public University System 2011 — 2013
Public Health, 4.0
DeVry University 2011 — 2013
HMIT, 3.9
AT&T July 2015 - Present
American Express March 1999 - August 2003
Education
Liberty University 2013 — 2015
American Public University
Fayetteville State University
Apple July 2015 - Present
Sutherland Global Services October 2014 - March 2015
DIRECTV May 2011 - October 2014
AT&T August 2003 - April 2012
Education
American Public University System 2011 — 2015
Bachelor's degree, Criminal Justice and Corrections