AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T September 2011 - May 2014
AT&T October 2010 - September 2011
Wachovia Bank March 2010 - May 2010
AT&T Mobility June 2006 - March 2010
Skills
Creative Writing, Ghostwriting, Digital Marketing, Customer Experience, Sales, Customer Retention, Process Improvement, Customer Satisfaction, Direct Sales, Finance, Training, Team Building, Business Strategy, Customer Service, Leadership, Management, Selling, Operations Management, Financial Analysis, Time Management, Strategy
Education
Nova Southeastern University 2013 — 2015
Master of Business Administration (MBA), process improvement
University of Phoenix 2007 — 2009
BS, Business Finance
AT&T March 1999 - November 2014
Planned Parenthood: Shasta-Diablo 1990 - March 1999
Skills
Environmental Health, Microsoft Office, Policy, Telecommunications, Management, Process Improvement, Business Planning, Teamwork, System Administration, Quality Assurance, Business Process..., Supervisory Skills, Risk Management, Strategy, Auditing, Risk Assessment, Environmental Awareness, Government, EHS, Hazardous Waste..., Environmental Compliance, Hazardous Materials, Talent Acquisition
Education
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Business/management
AallCare January 2014 - Present
Danielle Brondstetter's Caregiving Services November 2007 - Present
AAA Auto Club South June 2006 - January 2008
AT&T May 1999 - June 2005
Skills
Bilingual, Team Leadership, Customer Service, Typing, Microsoft Office, Organizing, PowerPoint, Purchasing, Insurance, Invoicing, Inventory Control, Data Entry, Time Management, Telephone Skills, Process Scheduler, Customer Satisfaction, Outlook, Administration, Cpr Certified, Training, Nonprofits, Public Speaking, Team Building, Volunteer Management
Education
University of Phoenix 2010 — 2015
Bachelor's degree, Human Services, General
AT&T September 2004 - Present
Skills
Instructor-led Training, Customer Experience, Training, Talent Management, Vendor Management, Call Centers, Telecommunications, Performance Management, Employee Engagement, Wireless, Training Delivery, Management, Coaching, Customer Retention, Project Management, CRM, Team Management, Sales, Sales Management, Sales Management..., Sales & Marketing..., Sales Presentations, Employee Training, Virtual Training, Cross-functional Team..., Performance Improvement, Soft Skills
Education
University of Phoenix
Walmart July 2014 - Present
Robert Half April 2014 - Present
HomeServe USA February 2012 - April 2013
T-Mobile December 2008 - January 2012
AT&T November 2005 - December 2008
Dominos Pizza November 2003 - November 2005
US Army July 1988 - September 1994
Skills
•Creative problem..., •Excellent..., •Energetic work..., Customer Service, Management, Sales, Call Center, Sales Operations, Microsoft Excel, Product Development, Customer Satisfaction, Customer Retention, Technical Support, Team Leadership, Troubleshooting, Customer Experience, Team Building, Training, Process Improvement, Microsoft Office, Outlook, Access, Computer Hardware, Wireless, Call Centers, Networking, Telecommunications, Time Management
Education
University of Phoenix 2011 — 2013
AT&T January 2015 - Present
One Source Talent April 2014 - Present
Hairfinity January 2014 - Present
The Crawford Agency July 2011 - Present
Flims July 2011 - Present
Best Buy October 2012 - January 2015
Skills
Retail, Sales, Customer Service, Leadership, Microsoft Word, PowerPoint, Team Leadership, Customer Experience, Microsoft Excel, Time Management, Social Media, Cashiering, Team Building, Planograms, Coaching, Facebook, Training, Advertising, Social Media Marketing, Social Networking, Acting, Film, Musical Theatre, Music
Education
University of Phoenix 2015 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Harper College 2013 — 2015
Associate's degree, Theatre/Theater
John Robert Powers 2010 — 2012
Acting
ADT July 2012 - Present
Stanley Security Solutions September 2007 - January 2012
L&R Royalty Transportation, Inc. August 2006 - September 2007
Walgreens September 2003 - August 2006
AT&T September 1999 - September 2003
Walgreens November 1996 - September 1999
Skills
Customer Service, Inventory Management, Microsoft Office, Office Management, Purchasing, Sales, Windows, Security, CCTV, Access Control, SAP ERP, Installation..., Intrusion Detection, Alarm Systems, Security Management, Surveillance, Physical Security
Education
University of Phoenix 2007 — 2010
Associates, Business
AT&T March 2014 - Present
AT&T January 2008 - March 2014
AT&T April 2000 - January 2008
Skills
Networking, Telecommunications, Project Management, VoIP, IP, Wireless, Cisco Technologies, Network Design, Management, Switches, Wireless Networking
Education
University of Phoenix 2010 — 2012
Associate's degree, Information Technology
AT&T September 2015 - Present
AT&T January 2014 - September 2015
AT&T November 2006 - January 2014
Baker College January 2010 - January 2011
AT&T February 1995 - November 2006
Skills
Microsoft Excel, Budgets, Business Process..., Project Management, Vendor Management, Six Sigma, Team Building, Project Planning, Cross-functional Team..., Operations Management, Leadership, Microsoft Office, Customer Satisfaction, Program Management, Call Centers, Strategic Planning, Process Improvement, Management, Business Analysis, Strategy, Analysis, Team Leadership, Telecommunications, Networking, Public Speaking
Education
University of Phoenix 2009 — 2014
Doctor, Management
University of Phoenix 2007 — 2009
Masters, Management IT Engineering
Walsh College of Accountancy and Business Administration 1990 — 1994
Business, Engineering CIS
St. Clair County Community College 1990 — 1992
Associate's degree, Business Administration and Management, General
Lafayette City Marshal January 2007 - Present
AT&T August 1977 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Post Firearms Qualified, Radar Certified, Typing, Electrical..., WFAC, WEBADD, BERT, Troubleshooting, Computer Hardware, MS Project, Databases, Windows, Supervisory Skills, Customer Satisfaction, Windows 7, Telecommunications, Access, Call Centers, SharePoint, System Administration, Visio, Software Documentation, OS X, Security, Switches, Criminal Justice, Management, Public Safety, Firearms, Customer Service, Law Enforcement, Emergency Management, Surveillance, Police
Education
University of Phoenix 2008 — 2009
west jefferson high 1973 — 1976
Elijah Outreach Fellowship March 2009 - Present
Majesstic Internet solutions May 2012 - January 2014
AT&T November 2008 - August 2010
Westec July 2008 - November 2008
citigroup April 2006 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Troubleshooting, System Administration, Team Leadership, Access, Data Entry, C, Java, Teamwork, Team Building, Software Documentation, Strategic Planning, Administration, Project Management, Public Speaking, Data Analysis, Social Networking, Social Media, Web Design, Management, Analysis, Editing, Graphic Design, Adobe Creative Suite, Programming, Call Centers, Windows 7, SQL, Computer Hardware, Training, Process Improvement
Education
University of Phoenix 2010 — 2011
BS, Information Technology
AT&T July 2001 - Present
Skills
Telecommunications, Managed Services, Direct Sales, Wireless, Unified Communications, VoIP, Mobile Devices, Customer Retention, Call Centers, Sales Presentations, Customer Experience
Education
University of Phoenix 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Management, Concentration in Human Resources
Clio High School 1992 — 1996
High school Diploma
AT&T March 2013 - Present
LexisNexis June 2002 - November 2012
ChoicePoint 2002 - 2007
Planning Technologies, Inc./Red Hat, INC. 1998 - 2002
Planning Technologies, Inc. 1998 - 2001
GE Capital 1993 - 1998
General Electric/IBM 1993 - 1998
General Electric 1993 - 1998
Skills
Call Center, Vendor Management, Project Management, Process Improvement, Team Leadership, Salesforce.com, Team Building, Change Management, Account Management, Cross-functional Team..., Business Analysis, Call Centers, Business Process..., Sales Operations, CRM, Program Management, Networking, Cloud Computing, Visio, Telecommunications, Management, Troubleshooting, Leadership, Strategy, Strategic Planning, Integration, Budgets, Customer Satisfaction, Enterprise Software, Lead Generation
Education
University of Phoenix 1996 — 1999
BS, Business Management
Bechtel Corporation July 2015 - Present
Bechtel Corporation October 2013 - Present
Stewart Relocation Services March 2013 - October 2013
Prudential Real Estate January 2008 - December 2012
Prudential Financial January 2001 - January 2008
AT&T January 2007 - June 2007
Credit Union West December 1999 - February 2001
The Citizens Bank of Oviedo June 1998 - December 1999
Tyndall Federal Credit Union May 1996 - June 1998
United States Air Force June 1989 - August 1992
Skills
Vendor Management, Employee Benefits, Human Resources, Recruiting, Employee Relations, Global Mobility, Process Improvement, Project Management, Talent Management, Business Analysis, Microsoft Excel, Sales, Short Sales, Account Management, Management, Customer Satisfaction, Marketing, Coaching, Training, Team Building, Corporate Relocation, Relocation, Real Estate, Budgets, Selling, CRM, Finance, Marketing Strategy, Advertising, Business Development, Analysis, Relationship Management, Leadership, Referrals, Customer Retention, Sales Management, Negotiation, Contract Negotiation, Problem Solving, CRP, Federal Government, New Business Development, Cold Calling, Policy, Operations Management
Education
University of Phoenix
B.A, Marketing
Federal Travel Regulations Training
Worldwide ERC
Certified Relocation Professional
Methodist Health System October 2008 - December 2009
AT&T November 1999 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Budgets, HTML
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Phoenix 2007 — 2011
Associate of Arts (AA), Accounting
University of Phoenix April 2010 - Present
Colt Technology Services September 2003 - September 2004
AT&T Global Services April 2002 - September 2003
Concert Communications 2000 - 2002
AUCS 1998 - 2000
AT&T March 1987 - June 1998
Colonia Animal Hospital LLC September 1983 - February 1987
Skills
Telecommunications, Call Center, VoIP, Selling Skills, Direct Sales, Solution Selling, Cross-functional Team..., Salesforce.com, Networking, Sales Process, Vendor Management, Team Leadership, Sales Operations, Program Management, Cisco Technologies, Account Management, Customer Satisfaction, Sales, Leadership, Product Management, CRM, Management, Strategic Partnerships, Contract Negotiation
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Education/Teaching of Individuals in Elementary Special Education Programs, 3.81
University of Virginia 1978 — 1983
Microbiology, General, ~ 3.39
Booz Allen Hamilton December 2014 - Present
Booz Allen Hamilton July 2013 - November 2014
Booz Allen Hamilton August 2010 - July 2013
IJIS Institute February 2005 - August 2010
AOL January 2002 - December 2004
NeuStar, Inc. 2001 - 2002
Cable & Wireless 1999 - 2000
MCI Corporation 1987 - 1999
AT&T 1984 - 1988
Skills
Project Management, Program Management, Systems Development..., Requirements Analysis, Solution Architecture, Information Design, Data Modeling, Strategic Planning, Speech Writing, Change Management, Business Process..., Executive Reporting, Executive..., Process Management, Written & Oral..., Policy, Government, PMP, Integration, Strategy, Homeland Security, IT Strategy, Leadership, Enterprise Architecture, Crisis Management, SharePoint, Knowledge Management, Security, Emergency Management, Governance, Enforcement, Enterprise Software, Management, SDLC, Start-ups, Executive Management, Process Improvement, MS Project, Analysis, Business Analysis, Business Continuity, Policy Analysis, Proposal Writing, Vendor Management, Security Clearance, Information Technology, Information Assurance, Information Security, Disaster Recovery, Training
Education
University of Phoenix 2006 — 2011
BS, Criminal Justice
U.S. Open University 2003 — 2004
Int'l Management
AT&T August 2013 - Present
Luskin Academy August 2011 - September 2012
Christine O’Donovan Middle Academy August 2009 - August 2011
Mar Vista Recreation Center June 2005 - July 2009
Beethoven Street Elementary School September 2003 - June 2009
El Charro Restaurant August 2000 - September 2003
Skills
Teaching, Microsoft Office, Public Speaking, Research, Customer Service, Microsoft Excel, Curriculum Design, PowerPoint, Curriculum Development, Microsoft Word, Coaching, Strategic Planning, Social Media, Higher Education, Staff Development, Team Building, Testing, Project Management, Project Planning
Education
University of Phoenix 2009 — 2011
Master of Arts in Education, Elementary Education and Teaching
University of Phoenix 2006 — 2008
Bachelor of Science in Management, Business/Corporate Communications
Frymire Services March 2013 - Present
Fidelity Investments December 2012 - March 2013
American Airlines November 2006 - August 2012
CFj Manufacturing January 2005 - January 2006
Imperial Palace Casino January 2002 - January 2005
Sprint Telecommunications January 1999 - January 2002
AT&T January 1996 - January 1999
Skills
Airlines, Airports, Customer Service, Call Center, Customer Satisfaction, Call Centers, Process Scheduler, Contract Negotiation, Event Management, Maintenance, Microsoft Excel, Microsoft Office, Operations Management, Process Improvement, Sales, Team Leadership, Teamwork, Logistics
Education
American Pacific School of Hair 1990 — 1991
Licensed, Cosmetology, Barber/Styling, and Nail Instructor
Enterprise High School
Diploma
University of Phoenix
Business Management
AT&T January 2013 - Present
AT&T July 2005 - December 2012
AT&T July 2003 - July 2005
Verizon June 1999 - November 2002
Verizon Wireless September 1996 - June 1999
Skills
Call Centers, Management, Customer Retention, Sales, Project Management, Customer Service, Training Delivery, Telecommunications, Team Leadership, Coaching, Wireless, Building Relationships, Needs Analysis, Technical Support, Remote Management, Vendor Launch (Training), Manage Client..., Consultative Approach, Consultative Sales...
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Business Management
Hillsborough Community College 2001 — 2003
Associate of Arts (AA), Mass Communication/Media Studies
AT&T August 2008 - Present
The Home Depot February 1998 - August 2008
ALDI Stores June 2006 - September 2006
Skills
Call Centers, Telecommunications, Troubleshooting, Wireless, VoIP, Customer Retention, Customer Experience, Customer Service, Technical Support, Avaya, Managed Services, DSL, Team Leadership, Sales, Process Improvement, Computer Network..., Outlook, Computer Hardware, Microsoft Office, Data Entry, Telephone Skills, Unified Communications, Windows, Broadband, Microsoft Excel, Windows 7, Customer Support, Invoicing, Mobile Devices, Cellular Communications, T1, Networking, Software Installation, Vendor Management, Customer Satisfaction, Workforce Management, Time Management, System Administration, Telephony, Training, Wireless Networking, Inventory Management, Retail Sales, Inventory Control, CRM, Process Scheduler, Management, Customer Service..., Inventory, Data Center
Education
University of Phoenix 2015 — 2017
Associate of Arts (AA), Business/Managerial Economics
Farragut career academy 1989 — 1992
High school diploma, English
Western Area Power Administration February 2014 - Present
Hewlett-Packard May 2010 - February 2014
Amdocs Inc. April 2006 - May 2010
Amdocs (previously DST Innovis) 2000 - 2006
AT&T 1999 - 2000
MCI 1995 - 1999
Skills
Unix, Integration, Testing, Software Development, Databases, Software Documentation, Quality Assurance, Unix Shell Scripting, System Administration, Software Quality..., Test Planning, Regression Testing, Windows, Analysis, Service Delivery
Education
University of Phoenix 2003 — 2006
BS, Criminal Justice Administration
AT&T October 2011 - Present
Alpine Access December 2006 - March 2010
Praxair Health Care September 2004 - September 2006
Capital Acceptance - Berlin City Bank April 2003 - March 2004
CIGNA Healthcare September 2002 - February 2003
Monterey Bay Aquarium August 1996 - August 2002
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Health Care Administration / Information Technology
University of Phoenix 2008 — 2010
Associates of Science, Health Care Administration / Information Technology
University of Phoenix
Master's degree, Psychology
State of Arizona November 2013 - Present
Cox Communications December 2012 - November 2013
University of Phoenix January 2006 - July 2012
AT&T February 1988 - March 2005
Skills
Conflict Resolution, Coaching, Customer Service, Microsoft Office, Public Speaking, Training, Leadership Development, Sales, Customer Satisfaction, Employee Relations, Interviews, Time Management, Team Leadership
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Psychology
CCI February 2011 - Present
ATT October 1983 - February 2009
Skills
Telecommunications, Project Management, Customer Service, Wireless, Cellular Communications, Vendor Management, 4G, Sales Management, Program Management, Team Building, Management, CDMA, LTE, UMTS, Project Planning, Troubleshooting, 3G, Microwave, Solution Selling, Leadership, Finance
Education
University of Phoenix 2005 — 2008
BS, Management Information Systems, General, Completed with a 3.8 GPA
Coca-Cola Enterprises August 2012 - Present
Comcast Cable June 2011 - August 2012
AT&T November 2009 - May 2011
Sprint Nextel September 2006 - December 2008
Skills
Retail Sales, Call Center, Cold Calling, Account Management, Warm Calling
Education
University of Phoenix 2009 — 2012
2014, Business, Management, Marketing, and Related Support Services
ADP May 2014 - Present
ADP November 2012 - May 2014
ADP June 2008 - November 2012
Telscape Communications 2007 - 2008
AT&T January 2001 - April 2007
Infoplanet 1998 - 2000
Skills
Business Strategy, Sales, Leadership, Strategy, Business Development, Contract Negotiation, Marketing, Selling, Process Improvement, B2B, Sales Operations, Budgets, Sales Process, Direct Sales, Mobile Devices, Account Management, Team Management, Salesforce.com, Call Centers, Strategic Partnerships, Pricing, Sales Management, CRM, SaaS, Sales Presentations, Solution Selling, Retail, Cold Calling, Competitive Analysis, New Business Development, Cross-functional Team..., Customer Retention, Outsourcing, Product Management, Product Marketing, Start-ups, Management, Employee Benefits, Human Resources, Team Building, Performance Management
Education
University of Phoenix
MBA, Masters in Business Administration
AT&T July 2014 - Present
AT&T January 1994 - Present
Self-Employed March 2013 - Present
Six Flags Over Georgia 1989 - 1995
Skills
Financial Analysis, Change Management, Billing, Analysis, Telecommunications, Call Centers, Strategy, Invoicing, Team Building, Business Strategy, Vendor Management, Customer Experience, Process Improvement, Program Management, Product Management, Business Analysis, Analytics, Cross-functional Team..., Project Management, Management, Wireless, Leadership, Business Process..., Mobile Devices, Integration
Education
University of Phoenix 2009 — 2010
MBA, Technology Management
University of Phoenix 2003 — 2008
BSB, Finance
Nirvana Day Spa June 2011 - Present
AT&T December 1999 - February 2009
US Army May 1995 - April 2004
Skills
Reflexology, Cosmetics, Waxing, Customer Service, Hair Care, Skin Care, Facials, Eyelash Extensions, Manicures, Pedicures, Philanthropy, Hair Color
Education
University of Phoenix 2000 — 2004
BS, Business Management
John Muir High School 1990 — 1994
Pasadena, CA
Alcatel-Lucent June 2012 - Present
Clearwire May 2009 - July 2009
AT&T May 2008 - February 2009
general Dynamics October 2007 - June 2008
Skills
Telecommunications, Vendor Management, Cellular Communications, GSM, UMTS, Wireless, 4G
Education
University of Phoenix
Bachelor of Science in Information Technology
Antelope Valley Professionals August 2011 - Present
AT&T September 1993 - May 2011
Southern California Gas Company August 1985 - June 1993
Skills
Able To Multi-task, Problem Solving, Follow-up, Management, Customer Support, Computer Hardware, Time Management, Process Improvement, Sales Operations, Account Management, Training, Databases, Microsoft Word, Project Planning, Access, T1, MS Project, Team Building, Customer Service, Vendor Management, Telecommunications, Program Management, Invoicing, Lotus Notes, System Administration, Troubleshooting, SharePoint, Data Entry, Visio, Call Center, XP, Software Documentation, Avaya, Integration, Telephone Skills, Cross-functional Team..., Microsoft Excel, Operating Systems, Testing, Technical Writing, Administrative..., Business, Analysis, Help Desk Support, Business Analysis, Direct Sales, Active Directory, ITIL, Process Scheduler, Windows
Education
University of Phoenix 2005 — 2006
Master, Information Systems
University of Phoenix 2000 — 2004
Bachelor of Science, Business Management
Missouri Department of Conservation June 2011 - Present
AT&T October 2009 - March 2011
Charter Communications November 2004 - October 2009
United States Air Force October 2001 - September 2004
Wal-Mart June 1999 - December 2000
Skills
Troubleshooting, VoIP, Technical Support, Computer Network..., LAN-WAN, Customer Service, Windows 7, Analysis, Software Installation, Windows, Testing, Windows XP, Training
Education
Missouri State University 1993 — 1995
Graphic Art
St. Dominic High School 1989 — 1993
Aviation and Electronic Schools of America
St. Charles County Community College
USAF Technical Prepatory Training School
University of Phoenix
Bachelor of Science, Information Systems and Technology
Cisco July 2015 - Present
Aruba Networks November 2013 - June 2015
tw telecom, inc. February 2009 - December 2013
AT&T July 2006 - February 2009
Inacomp Voice & Data Systems, Inc. September 2004 - July 2006
AT&T January 2000 - September 2004
AT&T June 1998 - January 2000
Hughes Automation, Inc. March 1997 - June 1998
TOWER MILLS, INC. June 1996 - March 1997
Skills
Telecommunications, Solution Selling, Managed Services, CRM, Co-location, Professional Services, MPLS, Selling, Enterprise Software, VoIP, Ethernet, SIP Trunking, Networking, Sales Operations, WAN, Metro Ethernet, Wireless, TDM, SaaS, Cloud Computing, Business Strategy, Unified Communications, Business Development, Layer 2, Local Area Network, Network Design, Virtualization, Layer 3, SIP, Fortune 500, Fortune 1000, Wireless Networking, BYOD, WLAN, Access Points, Wireless LAN Controller, MS Lync, Software-Defined..., Mobile Device Management, NAC, Wireless Intrusion..., Metro Fiber, Infrastructure as a..., Network Integration
Education
Yale University - Yale School of Management 2004 — 2004
Graduate - Executive Development Program
University of Phoenix 2002 — 2004
Business Administration
Snead State College 1994 — 1996
General Business
Newberg High School 1986 — 1993
Diploma w/ Business Electives
AT&T March 2008 - June 2015
Charter Communications November 1998 - March 2008
Boeing April 1998 - November 1998
Skills
Customer Service, Telecommunications, Wireless
Education
University of Phoenix
Business Administration and Management, General
AT&T June 2012 - Present
AT&T February 1997 - June 2012
Skills
Telecommunications, Program Management, Integration, Vendor Management, Team Leadership, Wireless, Fiber Optics, Call Center, Project Management, Customer Service, Management, Coaching, Quality Control, Networking, Customer Support, Process Improvement, Visio, Microsoft Office, Cross-functional Team..., Databases, Engineering, Public Speaking, Project Planning, Call Centers
Education
University of Phoenix 2009 — 2010
Criminal Justice
AT&T February 2014 - Present
AT&T Platform Verification Team January 2013 - February 2014
iSoftStone June 2012 - December 2012
VAPP Operation Military Family March 2012 - July 2012
Wells Fargo Bank March 2006 - June 2012
Skills
Test Cases, Testing, Quality Center, SDLC, Software Quality..., Regression Testing, Quality Assurance, Requirements Analysis, Test Planning, Customer Service, Microsoft Office, Waterfall, Troubleshooting, Defect Logging, User Acceptance Testing, System Testing, Test Automation, Outlook, Defect Life Cycle, Scrum, Sales Management, Integration Testing, Performance Testing, Agile Methodologies, Operations Management, Management, Customer Service..., Manual Testing, Defect Tracking, Gap Analysis, Test Strategy, Training, Test Execution, Defect, Log Analysis, SoapUI, JIRA, Android, SharePoint, Software Documentation, Test Management, Unix, Technical Support, SQL, Bug Tracking, Agile Project Management, Triage, Product Management, Project Management
Education
Passionate Leadership Using Uncommon Sense (PLUUS) 2012 — 2012
Certificate, Information Technology
University of Phoenix 2009 — 2011
Bachelor's degree, Business Administration and Management, General
QA 101
Quality Assurance 101 Consulting Group, QA Testing Certification
AT&T February 2002 - Present
AT&T February 1991 - January 2002
AT&T April 1989 - February 1991
Skills
Troubleshooting, Optical Fiber, Wireless, Call Centers, Vendor Management, Telecommunications, Facilities Management, Leadership, Microsoft Excel, Customer Satisfaction
Education
University of Phoenix
Business Administration and Management, General
Notary Public Sisterlocks ConsultantEnjoying The Natural YouJanuary 2011 - Present
AT&T March 1996 - May 2007
Education
University of Phoenix 1998 — 2002
BS, Information Systems
Southwestern Eye Center August 2013 - Present
TAPFIN Process Solutions January 2009 - August 2013
Avnet Electronics Marketing May 2007 - December 2008
IKON Document Services June 2004 - May 2007
AT&T May 1996 - May 2004
Skills
Account Management, Sales, Customer Service, Sales Management, Sales Operations, Salesforce.com, New Business Development, Business Development, Team Building, Management, Direct Sales, Employee Relations, Accounting, Talent Acquisition, Budgets
Education
University of Phoenix 2007 — 2009
Masters of Business Administration MBA, obtained
University of Phoenix 2004 — 2009
MBA, Business
obtained at University of Phoenix 2003 — 2008
Bachelors, Science of Business Management BSBM
Keller Williams Realty, Inc. August 2014 - Present
AVI-SPL January 2013 - December 2014
AT&T 2011 - 2013
AT&T 2003 - 2011
AT&T 2001 - 2003
Inacom Information Systems 1993 - March 2001
Skills
Real Estate, Real Estate Transactions, Buyers, Buyer Representation, Listing Homes, Listings, First Time Home Buyers, Accredited Buyer Rep, Sellers, Solution Selling, Sales Presentations, Team Leadership, Strategic Partnerships, New Business Development, Account Management, Wireless, Leadership, Customer Satisfaction, Sales Operations, Direct Sales, Sales Management, Sales, Selling, Sales Process, Customer Service, Video Conferencing, Management, Strategy, Quota Achievement, Project Management, Telecommunications, Managed Services, Marketing, Salesforce.com, Unified Communications, VoIP
Education
University of Phoenix
Brand Direct Health April 2015 - Present
Cox Communications January 2010 - April 2015
Northrop Grumman January 2007 - January 2010
AppleOne Employment Services February 2006 - December 2006
Image Access December 2004 - October 2005
AT&T February 1995 - June 2004
Skills
Leadership, Account Management, Training, Management, Performance Management, Call Centers, Strategy, Team Building, Human Resources, Sales, Customer Retention, Analysis, Strategic Planning, Interviews, Customer Service, Payroll, Direct Sales, Sales Operations, Sales Process, Cold Calling
Education
University of Phoenix
BS, Business Management
iQor May 2015 - July 2015
Honeywell Technology Solutions, Inc. May 2014 - January 2015
AT&T Mobility September 2007 - January 2014
AT&T September 2006 - September 2007
Cingular Wireless- AT&T April 2005 - August 2007
Silverleaf Resorts March 2000 - April 2005
Skills
Customer Service, Training, Leadership, Management, Team Leadership, Team Building, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Vendor Management, Call Centers, Program Management, Sales, Strategic Planning, Project Management
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, Graduated
University of Phoenix 2007 — 2011
Bachelor of Business Administration (BBM), Business Administration and Management, General, Graduated
AT&T February 2014 - Present
Ruiz Foods October 2010 - February 2014
Ruiz Foods September 2009 - September 2010
Skills
Inventory Management, Microsoft Office, Troubleshooting, Microsoft Excel, Microsoft Word, Telecommunications, Networking, Leadership, Management, Retail, Sales Management, Technical Support
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Human Services, General
AT&T July 2007 - March 2015
Skills
Telecommunications, Wireless, Management, Direct Sales, Sales, Sales Management, Solution Selling, Team Leadership, Sales Operations, Mobile Devices, Time Management, Coaching
Education
University of Phoenix 2013 — 2017
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
AT&T January 2015 - Present
Oil and Gas Contract Recruitment Limited November 2014 - Present
Skills
Customer Service
Education
University of Phoenix 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General
AT&T January 1999 - Present
AT&T July 1990 - January 1999
Skills
Network Design, T1, DS3, Troubleshooting, Telecommunications, OC3, Wireless, Network Engineering, MS Project, Network Security, Cisco Technologies, Ethernet, MPLS, Networking, IP, Telephony, Customer Service, VoIP, Team Building, Microsoft Office, Project Management, Leadership, Access
Education
University of Phoenix
Bachelor of Science, Business Management
AT&T May 2010 - September 2011
AT&T April 2009 - May 2010
AT&T September 2005 - April 2009
Cingular Wireless May 2001 - September 2005
Cingular Wireless January 2001 - May 2001
Skills
Team Management, Business Performance..., Meeting Facilitation, Employee Training, Performance Appraisal, Labor Relations, Employee Recognition, Vendor Relations, Cellular Communications, Quality Assurance Review, Microsoft Office, Business Objects, Compliance Management, Employee Management, Account Management, Complaint Management
Education
University of Phoenix 2014 — 2015
Associate's degree, Business Administration, GPA: 3.98
Comcast Cable August 2015 - Present
Rainmaker October 2013 - December 2014
MegaPath July 2013 - November 2013
Comcast Cable March 2010 - November 2012
AT&T January 2008 - April 2010
AT&T December 1999 - January 2008
Skills
Sales, Leadership, Coaching, Training, Performance Management, Team Management, Telecommunications, VoIP, Wireless, Call Center, Telephony, Commitment to Customer..., Sales Management, Data Analysis, Salesforce.com, Management, Sales Operations, Customer Service, Customer Retention, Customer Experience, Cold Calling, Call Centers, New Business Development, Direct Sales, Customer Satisfaction, Broadband, Co-location, Sales Process, Managed Services, Solution Selling, T1, Selling, Account Management, Team Leadership, Networking, Team Building, CRM, Strategic Partnerships, Consultative Selling, Vendor Management, Lead Generation, IP
Education
University of Phoenix
Bachelor's degree, Business Administration, Management and Operations
Cypress High School 1990 — 1991
Diploma, General Education
JMD Notary Service October 2011 - Present
ADEX Corporation November 2012 - August 2014
ADEX (Ericsson) 2012 - 2014
D&B February 2009 - June 2010
Dun & Bradstreet March 2005 - February 2009
Dun & Bradstreet July 2002 - March 2005
Dun & Bradstreet January 2002 - July 2002
Bell Labs Lucent Technologies May 2000 - October 2001
Lucent Technologies June 1995 - May 2000
AT&T July 1989 - June 1995
Skills
Microsoft Office, Video Conferencing, Corporate Events, Expense Reports, Internet Explorer, Vendor Relationships, Project Coordination, Microsoft Excel, PowerPoint, Visio, Outlook, Telephone Reception, XMS (Expense Voucher)..., HRCC, Event Planning, Business Planning, Concur (Travels), Office Administration, Finance, Vendor Management, Strategy, Strategic Planning, Process Improvement, Project Management, Management, Leadership, Human Resources, Customer Service, Business Analysis, Team Building, CRM, Cross-functional Team...
Education
South University 2014 — 2016
Bachelor's Degree, Business Administration and Management, General, TBD
University of Phoenix 2008 — 2013
pursuing AAS_BS, Business Management, 2.3
Arts High School 1969 — 1973
Dipolma, Music Performance, General
Comcast July 2014 - Present
Comcast Cable July 2012 - July 2014
AT&T August 2011 - June 2012
AT&T August 2010 - August 2011
Kragen Auto Parts September 2004 - June 2008
Skills
Telecommunications, Customer Retention, Direct Sales, Call Centers, VoIP, Wireless, Broadband, Customer Satisfaction, Cold Calling, Account Management, Telephony, Salesforce.com, Sales, Solution Selling, Sales Operations, Sales Process, Selling, IP, Sales Management, Managed Services, Customer Service, Team Leadership, Leadership, Management, Team Building, Training, Customer Experience, Cross-functional Team..., Troubleshooting, Strategy, Coaching, Networking, Strategic Partnerships, Marketing, Mobile Devices, Sales Presentations, Process Improvement, Microsoft Office, Project Management, CRM, Performance Management, Time Management, Lead Generation, Microsoft Word, Product Marketing, Product Management
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
AT&T San Diego Office of the President April 2015 - Present
AT&T March 1999 - Present
AT&T March 1999 - Present
Skills
Long Distance, Telecommunications, Call Center, T1, Wireless, VoIP, Managed Services, Customer Satisfaction, Direct Sales, PRI, Account Management, DSL, Solution Selling, Sales, MPLS, Customer Retention, Cold Calling, Sales Management, Customer Service, Sales Operations
Education
University of Phoenix CA 2012 — 2015
Bachelor of Science, Business
University of Phoenix 2012 — 2014
Bachelor of Science in Business Management, Business Administration and Management, General
AT&T July 2014 - Present
Cricket Communications July 2008 - Present
Sprint May 1997 - March 2007
Nextel 1997 - 2007
Skills
Vendor Management, Telecommunications, Wireless, Cross-functional Team..., Program Management, PMP, Process Improvement, SDLC, PMO, Business Analysis, Integration, Mobile Devices, Software Project..., Project Management, Project Portfolio..., Call Centers, Product Management, Business Process..., Cellular Communications, Team Leadership, Budgets, Call Center, Training
Education
University of Phoenix 1997 — 1999
Business & general studies
Charles Schwab October 2014 - Present
Telesoft Corp. November 2013 - Present
Integra Telecom August 2012 - November 2013
Integra Telecom June 2008 - August 2012
Eschelon Telecom June 2006 - June 2008
AT&T March 2003 - September 2005
AT&T June 1996 - March 2003
Skills
Telecommunications, VoIP, MPLS, Telephony, Managed Services, Call Center, Wireless, Account Management, Team Leadership, IP, Ethernet, Customer Satisfaction, Call Centers, T1, Provisioning, Metro Ethernet, Co-location, Routers, Switches, Avaya, Broadband, DSL, DWDM, LAN-WAN, SIP, WAN, SIP Trunking
Education
University of Phoenix
CarFinance.com November 2011 - Present
Wells Fargo October 2010 - October 2011
AT&T February 2004 - August 2009
ADP April 2002 - February 2004
Skills
Call Center, Customer Service, Management, Benefits Administration, PeopleSoft, 10 Key, Customer Retention, Data Entry, Deposits, Customer Satisfaction, Credit, Banking, Training, Invoicing, Call Centers, Software Documentation, Payroll, Analysis, Sales, Loans, Telephone Skills, Microsoft Excel, Leadership, Team Building, Microsoft Office
Education
University of Phoenix 2008 — 2009
Bachelor of Business Management, Human Resource
UST Global February 2010 - Present
BCBSNC December 2005 - January 2010
Keane 1996 - 2005
Lucent Technologies 2000 - 2001
AT&T 1996 - 2000
Vanguard Cellular 1989 - 1996
Skills
SDLC, PMP, Business Analysis, Process Improvement, SQL, Requirements Gathering, Software Project..., Visio, Training, Project Delivery, Resource Management, IT Strategy, Agile Methodologies, Requirements Analysis, Business Process..., Management, Business Intelligence, Vendor Management, Project Management, Enterprise Architecture, Telecommunications, Program Management, Business Process, Systems Analysis, Project Portfolio..., Business Requirements, User Acceptance Testing, Management Consulting, PMO, Integration, Agile Project Management, Outsourcing, MS Project, SharePoint, ITIL, Governance, IT Management, Data Warehousing, Solution Architecture, Change Management, IT Service Management, Waterfall, ERP, Quality Assurance, Global Delivery, Testing, Software Development, Business Process..., Business Transformation
Education
University of Phoenix 2003 — 2006
MBA
University of Wisconsin-Madison 1982 — 1985
BA, Economics
Apollo Group March 2009 - November 2009
AT&T December 2008 - March 2009
DHL March 2008 - November 2008
DHL March 2008 - November 2008
US Navy June 1986 - June 2006
Skills
Windows Server, Active Directory, Troubleshooting, VMware, VPN, XP, Servers, Routers, Networking, System Deployment, Data Center, SharePoint, Unix, Software Installation, Wireless Networking, Disaster Recovery, Cisco Technologies, Technical Support, Linux, Visio, Computer Hardware, Hardware, Switches, Operating Systems, Help Desk Support, Information Technology, Windows, HP, DNS, Cisco IOS, Printers, Microsoft Exchange, Windows 7, A+ Certified, Network Administration, Windows XP, TCP/IP, Computer Security, System Administration, Firewalls, Infrastructure, Security, WAN, CCNA, Access, Network Security, LAN-WAN, Citrix, High Availability, VMware ESX
Education
University of Phoenix 2012 — 2012
Professional Certificate, Cisco Networking
University of Phoenix 2002 — 2006
Bachelor of Science, Information Technology
Florida Community College at Jacksonville 1995 — 1996
AT&T 2007 - Present
AT&T Mobility 2007 - Present
Cingular Wireless December 2004 - March 2007
AT & T Wireless August 2001 - December 2004
AT&T Wireless/Hall Kinion June 2000 - August 2001
Education
University of Phoenix 2002 — 2004
IT, IT In progress
AT&T August 1997 - Present
Skills
Computer Network..., Troubleshooting, Switches
Education
University of Phoenix 2000 — 2004
Master’s Degree, Masters of Science Computer Information Systems
Missouri Technical Colllege 1994 — 1998
Bachelor’s Degree, Electronic Engineering
AT&T June 2006 - Present
AT&T May 2004 - June 2006
AT&T May 2002 - October 2004
AT&T February 2000 - May 2002
AT&T June 1998 - February 2000
AT&T November 1994 - June 1998
Skills
Licenced Real Estate..., MMTA Data Certified, Managed AT&T Foundation..., Regisered Lobbyist for..., Telecommunications, Marketing, Sales Management, Sales, Training, Nonprofits, Project Management, Leadership, Management, Business Development, Customer Service, Customer Satisfaction, Project Planning, Networking, Account Management, Public Relations, Team Leadership, Team Building
Education
University of Phoenix 2001 — 2005
Business Management, Business and Marketing
Tympani, Inc. - Chicago IT Consulting and Solutions December 2014 - Present
Discover Financial Services July 2014 - November 2014
CDK Global December 2012 - June 2014
The Plus Group November 2011 - December 2012
Sears Holdings Corporation February 2011 - October 2011
AT&T February 2008 - June 2009
IBM April 2000 - February 2008
Wiss, Janney, Elstner Associates, Inc. July 1997 - April 2000
Skills
TCP/IP, Software Documentation, Servers, Troubleshooting, Linux, Windows Server, Network Administration, Network Security, ITIL, Unix, Cisco Technologies, CCNA, Networking, Technical Support, Operating Systems, Wireless Networking, Routers, WAN, Network Architecture, Switches, Help Desk Support, DHCP, Network Design, Team Leadership, VoIP, Cisco IOS, Cisco Call Manager, Cross-functional Team...
Education
University of Phoenix 2004 — 2007
SportsWorx Colorado March 2006 - January 2011
Rejuvenate March 2007 - October 2009
AT&T September 1999 - March 2001
TCI of Colorado 1993 - 2001
AT&T March 1999 - September 1999
International Channel 1998 - 1999
TCI of Colorado September 1996 - June 1998
TCI of Colorado 1992 - 1998
KG Menstore 1987 - 1989
Skills
Project Management, Testing, Sales, Budgets, Strategic Planning, Telecommunications, Management, Public Relations, Program Management
Education
University of Phoenix 2009 — 2010
Certificate, Project Management
Regis University 1997 — 1998
None, Communications
University of Wyoming 1981 — 1986
None, Communications
Kayem Foods, Inc. June 2014 - Present
CSM Bakery Products North America July 2010 - May 2014
Caravan Ingredients 2006 - August 2010
Pearson Government Solutions 2005 - 2006
AT&T 1989 - 2005
Skills
Process Improvement, Cross-functional Team..., Continuous Improvement, Manufacturing, Lean Manufacturing, Supply Chain Management, Quality Assurance, Training, Supply Chain, Forecasting, Inventory Management, Product Development, Six Sigma, Team Building, Operations Management, Order Management, Supplier Sourcing, Production Schedules
Education
University of Phoenix 2004 — 2007
BSB, Management
CK Enterprises 2008 - 2011
AT&T June 1978 - June 2006
Skills
Telecommunications, Quality Assurance, Team Building, Vendor Management, Process Improvement, SDLC, Troubleshooting, Program Management, Microsoft Word, Strategic Planning, Customer Service, Project Management, Requirements Analysis, Wireless, Negotiation, Management, Business Analysis, Sales, SQL, Provisioning, Microsoft Office, Team Leadership, Leadership, Networking, Computer Network..., Product Management, T1, Telephony, VoIP, LAN-WAN, Data Center, Ethernet, MPLS
Education
University of Phoenix 1998 — 2001
Bachelor of Science (BS), Information Technology
AT&T Mobility January 2005 - Present
Cingular Wireless 1997 - Present
AT&T 1997 - Present
AT&T Mobility 1997 - Present
Skills
PMP, Program Management, Telecommunications, Process Improvement, IT Operations, IT Service Management, PMO, Wireless, Managed Services, Integration, Strategic Planning, Change Management, Vendor Management, Management, System Deployment, Mobile Devices, Cross-functional Team..., IT Management, Visio, Team Building, Project Management, Data Center, Disaster Recovery, SDLC, Business Analysis, MS Project, VoIP, IT Strategy, Call Centers, ITIL, Troubleshooting, Network Design, Service Delivery
Education
University of Phoenix 2003 — 2008
AT&T 1997 - Present
Pacific Bell Network Integration April 1988 - 1997
Skills
PMP, PMO, Program Management, Technology Management, Project Portfolio..., Vendor Management, Telecommunications, Management, Cross-functional Team..., Project Management, Software Project..., Integration, Data Center, Disaster Recovery, Process Improvement, Leadership, Networking, Cloud Computing
Education
University of Phoenix
Village of Point Venture December 2007 - Present
AT&T April 1999 - Present
143 Co. G ABN INF LRSU January 1988 - April 2000
Skills
Telecommunications, Wireless, VoIP, Ethernet, IP, Network Design, MPLS, Program Management, Integration, LTE, Computer Network..., Vendor Management, Product Management, Mobile Devices, WAN, Network Architecture, Cisco Technologies, ATM networks, Managed Services, Cross-functional Team..., Cellular Communications, DSL, Project Planning, Data Center, Network Engineering, Project Management, Broadband, Team Building, IPTV, Process Improvement, Team Leadership, Troubleshooting
Education
University of Phoenix
Master of Business Administration (MBA)
AT&T
Skills
GAAP, PeopleSoft, Accounts Receivable, Financial Reporting, Financial Analysis, Accounting
Education
University of Phoenix 2008 — 2012
Master's degree, Business Administration and Management, General
Valdosta State University 1997 — 2002
Bachelor's degree, Accounting and Finance
Sprint September 2006 - Present
Sprint Nextel August 2004 - September 2006
Sprint March 2003 - August 2004
Sprint May 2000 - March 2003
AT&T January 1997 - March 2000
AT&T October 1995 - January 1997
Skills
Wireless, Telecommunications, Billing Systems, CDMA, Telecommunications..., Revenue Assurance, Mobile Devices, SDLC, Vendor Management, Provisioning, Sarbanes-Oxley, Visio, PeopleSoft, Call Center, PMO, Release Management, Integration, Unix, Requirements Analysis, Process Improvement, Internal Controls, M2M, Project Management, Program Management, Wireline, Business Process, Call Centers
Education
University of Phoenix 2004 — 2013
Master of Business Administration (MBA), 3.81
University of Phoenix 1997 — 2002
Bachelor of Science in Business, Information Systems, 3.82
Jefferson County Community College
Associate of Science (AS), Business Accounting
Walter Reed Army Medical Center, Johns Hopkins Medicine, Complete Care MED February 2013 - Present
Johns Hopkins University Applied Physics Laboratory October 2008 - February 2013
Celestial Manna (Volunteer) 2011 - 2013
AT&T June 2006 - September 2007
US Navy March 1986 - March 2006
Skills
Cross-functional Team..., Defense, Government, Military, Software Documentation
Education
University of Phoenix 2006 — 2009
BS, Management
University of Phoenix
Bachelors, Business Management
AT&T
Skills
Telecommunications
Education
University of Phoenix
Associate of Arts (A.A.), Business/Commerce, General
University of Phoenix
Associate of Arts (A.A.), Business/Commerce, General
Berkshire Hathaway - Fox and Roach, Princeton NJ September 2001 - Present
Gloria Nilson GMAC Real Estate 2001 - Present
AT&T 1982 - 2001
Skills
Residential Homes, First Time Home Buyers, Sellers, Referrals, Relocation
Education
University of Phoenix 1997 — 2000
Master of Business Administration (M.B.A.)
Middlesex High School 1976 — 1978
Msgr. Scanlan Bronx, NY
AT&T October 2009 - Present
AT&T July 2003 - October 2009
SBC October 2001 - July 2003
Diversified Consulting Resources, Inc March 2000 - October 2001
Intertech Management October 1998 - March 2000
Skills
Agile Methodologies, Scrum, Six Sigma, Business Analysis, Requirements Analysis, Telecommunications, SDLC
Education
University of Phoenix 2009 — 2013
Bachelor of Science in Information Technology, Information Systems and Telecommunications
Patricia Stevens Career College 1988 — 1989
Associate, Business
AT&T 2004 - Present
Cingular Wireless 2001 - 2004
Various Companies (Telecommunications/ Building/ Financial Services Industries) 1998 - 2001
Pacific Bell 1996 - 1997
Avocet 1992 - 1996
Schlage Lock Company 1986 - 1991
Skills
Telecommunications, PMP, Vendor Management, Program Management, PMO
Education
California State University-San Jose 1979 — 1985
B.S., Business Administration
University of Phoenix
M.B.A., Business Administration
IBM June 2005 - Present
ATT October 1998 - Present
AT&T June 1996 - October 1998
AT&T September 1985 - June 1996
Skills
Software Development, Unix, Java, SQL, Requirements Analysis, Agile Methodologies, Software Engineering, Vendor Management, Process Improvement, Business Analysis
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
USPS April 2013 - Present
Automobile Club of Southern California January 2012 - March 2013
Fullerton Interfaith Emergency Services September 2011 - January 2012
AT&T November 1999 - December 2009
AT&T May 1999 - December 1999
Skills
Telecommunications, Managed Services, Customer Satisfaction, Call Centers, Training, Sales Operations, Project Management, Time Management, Microsoft Office, Federal Government, USPS, Organizational...
Education
University of Phoenix
BS-BM, Business, Management, Marketing, and Related Support Services
AT&T 2000 - Present
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Midtown Consulting Group May 2015 - Present
DWG (Acquired by Midtown Consulting Group) January 2012 - May 2015
LG Electronics August 2007 - January 2012
LG Electronics October 2006 - August 2007
LG Electronics May 2005 - October 2006
AT&T WorldNet January 2001 - January 2004
AT&T February 2000 - January 2001
Skills
Supply Chain Management, Customer Service, Demand Planning, Sales Operations, Supply Chain, Inventory Management, Logistics, CPFR, Reverse Logistics, Sales Plan, Forecasting, Process Improvement, Cross-functional Team..., Demand Forecasting, Account Management, Operations Management, Vendor Management, Distributed Team..., 3PL, Consumer Electronics, Supply Chain..., Product Management, Project Management, ERP, Continuous Improvement, Management, Logistics Management, Program Management, Retail, Procurement, Key Account Management, P&L Management, Materials Management, Warehouse Management, Competitive Analysis, Pricing, Supply Management, Project Planning, Business Process..., Product Marketing, Leadership, Solution Selling, Team Leadership, Operational Excellence, Income Statement, Inventory Control, Warehousing, Strategy, Supply Chain Operations, MRP
Education
University of Phoenix 2011 — 2016
BS, Business with a Concentration in Management
University of Phoenix 2009 — 2011
Associate of Arts with a concentration in Foundations of Business, Business
Metro-Wide Networking Institute 2001 — 2001
Diploma, Networking Fundamentals
Chubb Institute 1999 — 2000
Diploma, Computer Technical Support
AT&T August 2013 - Present
AT&T Government Solutions Inc. May 2012 - July 2013
Sutter Health May 2000 - May 2012
Vision Service Plan February 1999 - May 2000
Wells Fargo Bank December 1997 - February 1999
Skills
Routers, Cisco Technologies, Switches, VPN, Troubleshooting, Network Security, EIGRP, Network Administration, WAN, Visio, Network Design, LAN-WAN, TCP/IP, CCNA, BMC Remedy, Structured Cabling, Wireless Networking, Network Installation, Data Center, Networking, Disaster Recovery, Hardware, Integration, Software Documentation, VoIP, Wireless, Frame Relay, Network Engineering, Cisco IOS
Education
University of Phoenix 1997 — 1999
Bachelor's Degree: Bachelor of Science, Information Systems
AT&T September 2010 - Present
i-Mobile Communications October 2009 - July 2010
Skills
Solution Selling, Sales, Sales Process, New Business Development, Direct Sales, Account Management, B2B, Key Account Management, Cold Calling, Customer Service, Customer Satisfaction, Sales Presentations, Retail, Wireless, Lead Generation, Customer Experience, Competitive Analysis, Forecasting, Microsoft Office, Selling, Sales Operations
Education
University of Phoenix 2008 — 2018
Business
Manchester High School 2002 — 2006
TD Bank Group June 2010 - Present
AT&T 1986 - 2009
ATT 2000 - 2004
Skills
Integration, Quality Assurance, SDLC, Testing, Software Quality..., Oracle
Education
University of Phoenix 1997 — 1999
Bachelors, Business Management
Huntington Beach HIgh school
NORESCO March 2013 - October 2015
AT&T September 2011 - December 2012
Johnson Controls May 2009 - September 2011
Comfort Systems USA January 2005 - May 2009
Fox Service Company January 2003 - January 2005
San Diego Chiller Services, Inc. January 2001 - January 2003
ISS Facility Services Nederland January 1992 - January 2001
Litton Guidance and Control Systems January 1989 - January 1992
Skills
Construction, Construction Management, Microsoft Office, Contract Management, AutoCAD, Project Management, Contract Negotiation, Contractors, Customer Service, Project Planning, Budgets, Negotiation, Sage, SQL, Commissioning, Energy Management, Green Building, LEED, Liebert, CSI, NFPA, NEC, DDC, BMS, EMS, Analytics, Automation, Business Development, Energy, HVAC, Metrics, Strategic Planning, Quality Assurance, Problem Solving, Building Management..., Managing Multi-Million..., Performance Management, Sustainable Energy, Energy Audits, Refrigeration, Troubleshooting, Boilers, Energy Conservation, HVAC Controls, Building Automation, Electricians, Facilities Management, Control Systems Design, Air Conditioning, Energy Efficiency
Education
University of Phoenix 1993 — 1995
Business Administration, Management and Operations, 3.85
Kathleen Senior High School 1967 — 1971
Diploma, College Preparatory, 3.5
Pfizer Pharmaceuticals January 2004 - Present
AT&T November 2000 - June 2004
AT&T August 1992 - November 2000
Skills
Human Resources, Training, Organizational..., Sales Operations, Recruiting, Employee Benefits, Employee Relations, Program Management, Sales, Benefits Administration, Deferred Compensation, Personnel Management, Healthcare, OB/GYN, Payroll
Education
University of Phoenix 1993 — 1996
Bachelor of Arts, Management
Michaels Stores, Inc. February 2015 - Present
Michaels Stores, Inc. August 2014 - Present
Target August 2008 - June 2011
At&T January 1990 - November 1991
Skills
Customer Service, Employee Relations, Human Resources, Time Management, Inventory Control, Retail, Microsoft Office, Organizational..., Communication, Leadership, Customer Satisfaction, Training, Microsoft Word, Microsoft Excel
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Psychology, GPA 3.89
University of Phoenix 2010 — 2012
Associate of Arts (AA), Human Resources Management, GPA 3.80
Baldwin High School 1988 — 1989
HS Diploma, Academic
Holy Innocents
Comcast January 2001 - Present
AT&T August 2007 - February 2008
Phoenix fire dept March 2002 - May 2005
Skills
Telecommunications, VoIP, Troubleshooting, Telephony, IP, Broadband, Wireless, Customer Experience, Customer Satisfaction, Technical Support, TCP/IP, Fiber Optics, Cabling, Routers, LAN-WAN
Education
University of Phoenix 2011 — 2012
Associate's degree, Computer Systems Networking and Telecommunications, A
THORNWOOD 1989 — 1993
General
AT&T January 2015 - Present
AT&T May 2013 - January 2015
CBRE Inc. on the AT&T Account September 2010 - May 2013
Johnson Controls, Inc. on the AT&T Account June 2007 - September 2010
Maritz October 2005 - June 2007
AT&T (Formerly SBC Services, Inc.) July 2001 - October 2005
Skills
Teamwork, Self Starter, Analysis, Spreadsheets, Time Management, Forecasting, Business, Coordination, Microsoft Excel, Microsoft Word, Microsoft Office, Problem Solving, User Acceptance Testing, Visio, Critical Thinking, Database Admin, Data Analysis, Team-oriented, Business Process..., Team Leadership, Databases, Process Scheduler, Troubleshooting, Strategic Planning, Accounting, Access, Budgets, Leadership, Finance, Management, Training, Process Improvement, Software Documentation, Vendor Management, Organizational..., Facilities Management, SharePoint, Customer Satisfaction, System Administration, Business Analysis, Call Centers, General Ledger, Contract Management, Program Management, Project Management, Operations Management, Team Building, Project Planning, Payroll, Change Management
Education
University of Phoenix 2004 — 2006
Bachelors, Business Administration Management
Sanford Brown College 2002 — 2004
Associates, Business Administration Management
AT&T November 2014 - Present
AT&T April 2011 - November 2014
AT&T March 1999 - April 2011
GEICO February 1996 - March 1999
Skills
Sustainability, Project Management, Supply Chain, PMP, Six Sigma, Leadership, Strategy, Program Management
Education
Harvard University Extension School
Sustainability and Environmental Management
University of Phoenix
B.A., Business Administration
AT&T October 2007 - Present
AT&T May 1999 - October 2007
Skills
Routing, Switches, Telecommunications
Education
University of Phoenix 2008 — 2010
MBA, Business
University of Phoenix 2006 — 2007
BS, Management
Lone Star College December 2012 - Present
AT&T 2009 - 2010
AT&T October 2006 - August 2007
US Army October 2001 - June 2004
Skills
Troubleshooting, Call Center, Technical Support, Team Leadership, Networking, Customer Satisfaction, Technical Writing, Wireless Networking, Telecommunications, PowerPoint, Training, Help Desk Support, Photoshop, Call Centers, Software Documentation, Windows, Customer Service, Microsoft Office, Leadership, Microsoft Excel, Microsoft Word, Computer Hardware, Editing
Education
University of Houston-Downtown 2012 — 2015
Bachelors of Science, Professional, Technical, Business, and Scientific Writing, 3.92
Lonestar Community College 2011 — 2012
Associate of Arts (A.A.), Professional, Technical, Business, and Scientific Writing, 3.95 GPA
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Web Page, Digital/Multimedia and Information Resources Design
University of Phoenix October 2009 - Present
AT&T August 1985 - Present
AT&T December 2005 - December 2013
AT&T December 2002 - December 2005
Skills
Wireless, Telecommunications, Team Management, Operations Management, Large Team, Project Management, Microsoft Office, Conflict Resolution, Customer Service, Customer Satisfaction, Telecommunications..., Telecommunications..., Network Administration, Network Engineering, Capacity Planning, Capacity Management, Outstanding..., Management, Leadership, Process Improvement, Training, Team Building, Team Leadership
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA), Business Administration and Management, General, 3.95
University of Phoenix 2001 — 2003
Bachelor of Science (BS), Business Information Systems, 3.84
College Planning Network, LLC August 2012 - Present
Apollo Group May 2006 - July 2012
AT&T May 2001 - January 2006
Cleveland Police Department August 1998 - April 2001
RHH Industries June 1994 - March 1998
Skills
Admissions, Higher Education, Student Affairs, Enrollment Management, Adult Education, Retaining Customers, Student Recruiting, Academic Advising, Distance Learning, Student Counseling, Sales Management, Strategic Planning, Marketing Strategy, Telecommunications, Staff Development, Career Counseling, Public Speaking, Leadership Development, Resume Writing
Education
South High School
University of Phoenix
Master's degree, Business, Communications, Management & Human Resources
AT&T July 2014 - Present
American Income Life Insurance Company April 2012 - November 2013
1430 ESPN Radio August 2012 - October 2012
Pismos Coastal Grill June 2010 - March 2012
Bank of the Sierra June 2010 - February 2012
The Cheesecake Factory October 2003 - January 2010
Skills
Marketing, Account Management, Direct Sales, Management
Education
University of Phoenix 2011 — 2011
Business, Marketing
CSU Fresno 2006 — 2011
Bachelors Degree, Business
Prissi Designs Human Resource CoordinatorGYN Resources, IncNovember 2010 - October 2012
Crowder Construction Company May 2006 - July 2009
Boys and Girls Town of Georgia March 2003 - August 2005
Georgia Sheriffs Association February 1999 - September 2003
SunTrust Bank January 1995 - December 1998
AT&T June 1988 - September 1994
Skills
Payroll, Receptions, PowerPoint, Executive Level..., Data Entry, Recruiting, Marketing, New Hire Orientations, Procurement, Invoicing, Meeting Scheduling, Human Resources, Performance Management, Negotiation, Inventory Management, Training, Employee Relations, Software Documentation, Executive..., Travel Arrangements, Team Building, Call Center, Management, Outlook, Customer Service, Purchasing, QuickBooks, Budgets, Microsoft Word, Policy, Sales, Editing, Contract Negotiation, Process Scheduler
Education
University of Phoenix 2011 — 2015
B.A., Business
D. M. Therrell High School 1984 — 1987
Graphic Arts
AT&T July 2014 - Present
Thin Blue Line Security February 2012 - July 2014
Harland Technology Services March 2011 - February 2012
Graphic Enterprises 1999 - 2011
Graphic Enterprises OS 1999 - 2011
Skills
Troubleshooting, Computer Hardware, Active Directory, Customer Service, Networking, Windows, Windows Server, Security, Team Leadership, Printers, Network Administration, TCP/IP
Education
University of Phoenix 2009 — 2012
Information Technology
Irvine Valley Air U-Verse Field ManagerAT&TJuly 2008 - July 2010
AT&T July 2003 - June 2008
Education
University of Phoenix 1987 — 1989
Bachelor of Science, Business Administration and Management, General
Saddleback High School
Several Sources Shelters April 2009 - Present
Several Sources Shelters February 2000 - April 2009
AT&T November 1991 - March 1999
Education
University of Phoenix
Associate of Arts (AA), Accounting
Mager Enterprises Inc. March 2013 - Present
UoP June 2012 - Present
Dream Big Baseball June 2012 - Present
AT&T 1999 - 2010
Skills
Training, Baseball, Team Leadership, Customer Service, Vendor Management, Telecommunications, Call Centers, VoIP, Account Management, Management, Sales, Direct Sales
Education
University of Phoenix 2009 — 2011
Associates of Arts, Information Technology
AT&T May 1984 - Present
Education
University of Phoenix 2006 — 2010
Master of Business Administration (MBA), BS Finance, General
Family Empowerment Services October 2011 - Present
AT&T October 2009 - November 2011
Verizon Wireless September 2005 - October 2009
Skills
Training Delivery, Sales Presentations, Sales Management, Computers, Instructor-led Training, Account Management, Management
Education
University of Phoenix 2008 — 2010
Master of Arts (M.A.), Training & Adult Education
University of South Carolina-Aiken 1999 — 2003
Bachelor of Science (B.S.), Management
AT&T March 2010 - Present
Skills
Customer Service, Management, Training
Education
University of Phoenix 2010 — 2015
Associate of Science (A.S.), Psychology
University of Phoenix 2010 - 2012
AT&T June 2007 - January 2009
Best Buy October 2006 - January 2007
BJ's Wholesale Club May 2006 - August 2006
Circuit City October 2003 - July 2005
Rita's Water Ice August 2002 - July 2005
Fed-Ex May 2004 - August 2004
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Pittsburgh 2004 — 2009
Bachelor of Science (BS), Business Management
AT&T December 2014 - Present
Self-Employed July 2012 - December 2014
Apple Tree Construction 2004 - 2007
Skills
Security, Computer Security, Windows Server, Active Directory, Network Security, Network Administration, Information Security, Operating Systems, Information Security..., VPN, DNS, Business Continuity, Penetration Testing, Virtualization, Disaster Recovery, Microsoft Certified..., Security Clearance, Active DoD Secret..., SCCM, Windows 7, Networking, Desktop Administration
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Information Technology/ISS, 3.63
University of Phoenix 2008 — 2010
Associate of Arts (AA), Information Technology, 3.65
Vangent, Inc. January 2010 - January 2012
AT&T January 2004 - January 2010
U.S. Bank January 2002 - January 2004
Stratesell January 2000 - January 2002
Skills
Direct Sales, Account Management, Customer Service, Sales Operations, Customer Satisfaction, Customer Retention, Team Leadership, Marketing, Team Building, Sales Presentations, Call Centers, Leadership, Customer Experience, Solution Selling
Education
University of Phoenix 2008 — 2012
Bachelor's of Science in Buisness
AT&T August 2014 - Present
United States Postal Service January 2013 - November 2014
Skills
Microsoft Office, Policy, Data Entry, Process Scheduler, Microsoft Word, Customer Service, Government, Microsoft Excel, Access, Administration, Outlook, PowerPoint, Supervisory Skills, Spreadsheets, Telephone Skills, Public Speaking
Education
University of Phoenix 2011 — 2013
Bachelor Of business management, Business Administration and Management, General
AT&T June 1979 - Present
Skills
Telecommunications, Wireless, VoIP, Vendor Management, IP, Managed Services, Computer Network..., Telephony, Data Center, WAN, LAN-WAN, Call Centers, Cisco Technologies, Ethernet
Education
University of Phoenix 2002 — 2004
Bachelor of Business Administration (BBA), 3.95
University of Southern California 1972 — 1975
Business Administration and Management, General
AT&T July 2013 - Present
AT&T January 2011 - July 2013
AT&T November 2008 - January 2011
AT&T November 2006 - November 2008
First guarantee mortgage July 2006 - October 2006
Target November 2005 - July 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training
Education
University of Phoenix 2013 — 2015
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2010 — 2013
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services