AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Comcast September 2012 - Present
AT&T October 2009 - March 2011
AOM Healthcare Solutions May 2006 - December 2008
Top of the Line Fragrances January 2004 - May 2006
Skills
Sales, Account Management, CRM databases, Marketing, Marketing Strategy, Multilingual, Multitasking Skills, Customer Service, Customer Engagement, Problem Solving, Microsoft Office, Team-oriented, Efficiency, Outstanding..., Leadership, Telemarketing, Building Relationships, Retail Sales
Education
Florida International University - College of Business 2008 — 2013
Bachelor of Business Administration (B.B.A.), International Business
CERAM Sophia Antipolis 2009 — 2009
International Business Exchange Program
Boston Proper June 2015 - Present
Boston Proper September 2013 - June 2015
Perry Ellis International June 2012 - September 2013
American Express March 2011 - November 2012
AT&T November 2010 - March 2011
Macy's June 2007 - February 2009
Macy's January 2007 - June 2007
General Growth Properties October 2006 - December 2006
Walmart May 2005 - February 2006
Miami-Dade County Fair & Exposition, Inc. August 2001 - May 2002
Skills
Customer Service, Marketing, Sales, Management, Leadership, Retail, Microsoft Office, Purchasing, Microsoft Excel, Reporting & Gathering..., Analyzing Budgets &..., PowerPoint, Social Media, Analysis, Microsoft Word, Outlook, Event Planning, Basic Office Systems:..., Merchandising, Financial Planning &..., Proficient at..., Forecasting, Visual Merchandising, Serving Customers
Education
Florida International University - College of Business 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Florida State University 2002 — 2006
Bachelor of Science, Fashion Merchandising
Landmark Dividend LLC July 2014 - Present
Gibraltar Private Bank & Trust April 2013 - July 2014
The Lloyd Daniel Corporation April 2010 - April 2013
AT&T May 2008 - June 2010
Wells Fargo Bank December 2004 - November 2007
G.M.A.C. December 2001 - November 2004
Centurion Mortgage and Save-N-Sell Realty January 1994 - August 2001
Skills
Copywriting, Marketing Strategy, Telecommunications, Customer Relations, Market Planning, Finacial Management, Direct Marketing, Creative Strategy, Television, Broadcast Television, Donor Development, Customer Service, Team Building, Account Management, Direct Sales, Social Media, Business Development, Forecasting, Sales, Social Networking, Entrepreneurship, Small Business, Building Relationships, Leadership, Coaching, Online Marketing, Marketing, Blogging, Strategy, Online Advertising, Finance, Analysis, Public Relations, Strategic Partnerships, Advertising, Email Marketing, Social Media Marketing, Start-ups, Strategic Planning, Leadership Development
Education
Florida State University 1990 — 1993
Florida State University: "The" University of Florida
Florida State University, Creative Writing/Screenwriting
Westminster Acadamy
EverBank November 2014 - Present
Chase April 2012 - November 2014
PHH Mortgage September 2011 - April 2012
Bank of America May 2010 - August 2011
AT&T April 2009 - March 2010
Merrill Lynch April 2007 - January 2009
Circuit City August 2005 - August 2007
Best Buy October 2004 - August 2005
Skills
Microsoft Word, Microsoft Excel, Loans, Mortgage Lending, Mortgage Banking, Loan Origination, Credit, Refinance, FHA, Residential Mortgages, Credit Analysis, Banking, Underwriting, Consumer Lending, Retirement Benefits, Financial Analysis, Telecommunications, Microsoft Exchange, Government Loans, Foreclosures, Retirement Savings, Equity Trading
Education
Florida State College at Jacksonville 2005 — 2011
Associate of Arts (A.A.), Computer Science
AT&T October 2013 - Present
AT&T July 2010 - September 2013
AT&T November 2007 - June 2010
AT&T November 2004 - November 2007
Skills
Team Leadership, Team Building, Coaching, Spanish, Staff Development, Microsoft Word, Leadership Development, Microsoft Excel, PowerPoint, Sales Management, Microsoft Office, Customer Service, Outlook, Telecommunications, Business Analysis, Call Centers, Customer Satisfaction, Leadership, Process Improvement, Customer Experience, Management, Sales
Education
Florida International University - College of Business Administration 2006 — 2008
MBA
Mercer University
BA, Mathematics
Wounded Warrior Project April 2015 - Present
OnPay Solutions September 2014 - March 2015
Dillards February 2014 - January 2015
PRI Productions April 2014 - July 2014
Dalton Agency January 2014 - April 2014
UNF Student Union January 2013 - December 2013
WJCT Public Broadcasting April 2013 - August 2013
Jacksonville Sharks January 2013 - March 2013
British Airways November 2012 - March 2013
AT&T April 2011 - November 2012
Skills
Communication, Customer Service, Technical Support, Creative Writing, Team Leadership, Event Planning, Social Skills, Social Media, Public Speaking, Public Relations, Journalism, Community Outreach, Events, Entertainment, Internet, Leadership, Microsoft Office, Microsoft Word, Lotus Notes, Social Networking, PowerPoint, Problem Solving, Writing, Windows, Facebook, Social Media Marketing, Sales, Editing, Press Releases, Media Relations, Blogging, Marketing Communications, Event Management, Marketing
Education
Purdue University
Master's Degree, Communications/Public Relations
University of North Florida 2012 — 2014
Bachelor of Science (B.S.), Communication/Public Relations, 3.70
Florida State College at Jacksonville 2008 — 2012
Associate of Arts (AA), Communication, General
N.B. Forrest High School 2004 — 2008
High School Diploma, General Studies
Clay County Fire & Rescue August 2010 - Present
AT&T November 2008 - August 2010
Bennett's Business Systems February 2004 - May 2008
Winn-Dixie Stores, Inc. February 2003 - February 2004
Zales September 2001 - February 2003
Professional Software Solutions, Inc. January 1997 - September 2001
Prudential 1996 - 1997
AT&T American Transtech 1983 - 1996
Skills
Training, Customer Service, Management, Troubleshooting, Team Building, Leadership, Customer Satisfaction, Software Documentation, Process Improvement, Team Leadership, Recruiting, Cross-functional Team..., System Administration, Telephone Skills, Microsoft Office, Outlook, PowerPoint, Data Entry, Microsoft Word, Call Centers, Dispatching, Microsoft Excel, Interviewing, Call Center, Clerical Skills, VoIP, Public Speaking, Consultative Sales, Business Analysis, Sales, SDLC, Sales Management, CRM, Project Management, Program Management, Vendor Management, Strategic Planning
Education
Florida State College at Jacksonville
Bishop Kenny
AT&T June 2008 - Present
AT&T March 2008 - June 2012
Town of Baldwin September 1991 - November 1999
Skills
Telecommunications, Customer Satisfaction, Customer Service, Training, Call Centers, Management, Team Leadership, Vendor Management, Team Building, Cross-functional Team..., Wireless, Leadership, Process Improvement, Customer Experience, Customer Retention, Program Management, Managed Services, Product Management, Sales Operations, VoIP, Unified Communications, Data Center, Mobile Devices, Network Design, GSM, 15+ YEARS, 25+ years
Education
Florida Community College at Jacksonville 1986 — 1988
Business
Leesville High School 1963 — 1975
none, Business, b
AT&T July 2014 - Present
Martin Gottlieb & Associates April 2012 - December 2013
BellSouth Telecommunications January 2001 - September 2007
Blue Cross Blue Shield of Florida June 1990 - December 1997
Skills
Customer Service, Medical, Claims, Data Entry, Health Insurance
Education
North Florida Institute 2009 — 2009
Certified Professional Coder, Health Information/Medical Records Technology/Technician
Florida Community College at Jacksonville 1985 — 1990
Associate of Arts (A.A.), General Studies
Office Depot Inc. April 2012 - Present
AT&T October 2006 - March 2012
Clear Channel Radio June 2004 - September 2006
Providence School Jacksonville August 1998 - May 2004
Skills
Cold Calling, Salesforce.com, Direct Sales, Sales Presentations, Selling, B2B, Sales Process, Customer Retention, Solution Selling, Lead Generation, Sales Operations, New Business Development, Marketing, Advertising Sales, Advertising, Marketing Strategy, Social Media Marketing, Online Advertising, Business Development, Management, Training, Event Management, Sales
Education
Florida State College at Jacksonville 1990 — 1994
Mass Communication/Media Studies
Pasco-Hernando Community College
Meltwater December 2014 - Present
Hunger Relief International July 2014 - November 2014
Hunger Relief International December 2013 - June 2014
AT&T August 2012 - December 2012
Samaritan's Purse February 2010 - December 2010
Jaffray Centre July 2009 - February 2010
Skills
Leadership, Languages, Communication, Coordination, Budgets, Project Management, Problem Solving, People-oriented, Time Management, Sales, Procurement, Purchasing, Analysis, Training, Proposal Writing, Program Management, Project Planning, Logistics, Sales Management, Policy, Team Leadership, Project Coordination, PowerPoint, Software Documentation, Public Relations, Program Development, Livelihood, Sanitation, Leadership Development, Cross-cultural Teams, Humanitarian Assistance, Humanitarian, Capacity Building, HTML, Mac OS, CSS, Microsoft Suites
Education
Florida State University 2011 — 2012
Bachelor of Science (B.S.), International Relations and Affairs
ReachLocal August 2009 - Present
AT&T January 2007 - August 2009
Skills
Online Marketing, SEM, Social Media, Advertising, Web Presence, Social Media Marketing, PPC, Search, Remarketing, New Business Development, Online Advertising, Lead Generation, Google Adwords, Marketing, Web Marketing, Digital Marketing, Google Analytics, Mobile Marketing, SEO, Sales, Search Advertising, Online Reputation..., Local Search, Web Analytics, Conversion Optimization, Display Advertising, Online Lead Generation, Yahoo Search Marketing, Advertising Sales, Public Speaking
Education
Florida International University - College of Business Administration 2002 — 2006
Marketing, Marketing
Performance and Efficiency Division, OMES, Oklahoma State Capitol May 2015 - Present
AT&T June 2013 - January 2015
Florida Southern College August 2010 - April 2013
Florida Southern College January 2010 - April 2013
Complete Property Management Solutions September 2012 - December 2012
Barney Barnett School of Business and Free Enterprise August 2012 - December 2012
SkyToaster, LLC May 2011 - November 2012
FSC Rotaract August 2010 - April 2012
Skills
Marketing Strategy, Entrepreneurship, Microsoft Office, Public Speaking, Social Media, Project Management, Training, Marketing, Research, Fundraising, Social Networking, Event Planning, Problem Solving, Public Relations, Analysis, Performance Management
Education
Florida Southern College 2009 — 2013
BS, Business Administration: Marketing
Saint Stephen's Episcopal School 2005 — 2009
High School Diploma
Clean Image LLC April 1999 - Present
AT&T February 2000 - January 2004
AOL March 1996 - March 1999
Skills
Customer Satisfaction, Technical Support, Marketing, Administrative..., Human Resources, Customer Service, Call Centers, Sales
Education
Florida Community College at Jacksonville 1995 — 1998
Psychology, Computer technology inf
Florida State College at Jacksonville 1994 — 1996
Associate of Science (A.S.), Computer Science, 4.0
AT&T February 2014 - October 2014
First Data Corporation December 2012 - September 2013
First Data Corporation September 2010 - December 2012
First Data Corporation August 2008 - September 2010
Manning Selvage & Lee February 2007 - August 2008
Manning Selvage & Lee August 2006 - January 2007
Q Television Network August 2005 - January 2006
Emory University July 2004 - August 2005
Florida State University August 2002 - May 2004
Skills
Event Planning, Marketing, Leadership, Newsletters, Media Relations, Program Management, Email Marketing, Budgets, Public Speaking, Social Media, Strategy, Editing, Management, Strategic Communications, Technical Leadership, Communication Skills, Employee Engagement, Team Building, Sponsorship, Sports Marketing, Problem Solving, Strategic Thinking, Creative Problem Solving, Technology, Creative Direction, Website Development, Training, Project Management, Blogging, Public Relations, Microsoft Office, Marketing Communications, Marketing Strategy, Cross-functional Team..., Internal Communications, Change Management, Project Planning, Process Improvement, Event Management, Integrated Marketing, Strategic Partnerships, Corporate Communications, Negotiation, Leadership Development, Strategic Planning, Account Management, Thought Leadership, Digital Marketing, B2B
Education
Florida State University 2002 — 2004
M.S., Education
University of Tennessee-Knoxville 1997 — 2002
B.S., Education
Saint Xavier 1993 — 1997
High School
Kelly Educational Services September 2012 - June 2014
AT&T August 1998 - September 2006
Marriott International August 1990 - September 1992
Skills
Teaching, PowerPoint, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Customer Service, English, Photoshop, Outlook, Windows, Curriculum Design, Curriculum Development, Classroom, Staff Development, Educational Leadership, Tutoring, Lesson Planning, Elementary Education, Higher Education, Classroom Management, Smartboard, Literacy, Differentiated..., Training, Special Education, Nonprofits
Education
Sacred Heart University 2008 — 2012
Master's degree, Elementary Education and Teaching, 3.85
Florida Metropolitan University 2002 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.0
Florida Metropolitan University 2002 — 2007
Associate of Science (A.S.), Commercial and Advertising Art, Cum Laude
Professional Career Development Institute of Atlanta 2000 — 2002
Associate's degree, Interior Design, 4.0
www.earthwastesystems.com May 2014 - August 2015
Astromaritima Navegação S.A. August 2011 - December 2013
Baroni's Computer Services, Inc. August 2006 - July 2011
AT&T May 2004 - May 2006
Skills
Microsoft Office, Windows, Computer Hardware, Networking, Microsoft Excel, Troubleshooting, Microsoft Word, PowerPoint, English, Computer Repair, Computer Maintenance, Hardware, Network Administration, Computer Science, HTML, Outlook, Site to Site VPN, Remote Administration, Remote Desktop, Remote User Support, Windows Remote Desktop
Education
Florida Metropolitan University 2003 — 2005
Computer Information Science, Network and System Administration/Administrator
Universidade Federal do Espírito Santo 1997 — 1999
Pós Graduação Latu Sensu em Engenharia da Informação, Engenharia da Informação
Universidade Federal do Espírito Santo 1978 — 1983
Engenharia Elétrica, Graduação
Keller Williams Classic Realty - Orlando, FL January 2012 - Present
Properties by Kimberly 2010 - Present
Comcast Cable 2000 - 2003
Randstad 1997 - 2003
AT&T 1996 - 1997
Skills
Real Estate, Accounting
Education
Florida Southern College
Bachelor of Science, Accounting
Storyteller Productions Production ManagerComcast SpotlightJanuary 2001 - February 2004
AT&T 1999 - 2001
TCI 1995 - 1999
Skills
Video Production, Television, Television Production, Video, Post Production, Production Management, Shooting, HD, Commercials, Media Production, HD Video, Production Managment, Producing, Broadcast Television, Avid, Non-linear Editing, Field Producing, Broadcast, Camera, Radio, Reality, Web Video, Video Editing
Education
Liberty University
Masters
Florida Southern College
B.S., Communications
Nexus International School of Real Estate May 2015 - Present
Nexus International Realty October 2008 - Present
AT&T January 2007 - February 2013
AT&T May 1998 - December 2006
JB Oxford, Inc. October 1994 - April 1998
City of Miami GESE Retirement Trust January 1993 - September 1994
Codina Bush Group, Inc. February 1992 - December 1992
Skills
Real Estate, Sellers, Single Family Homes, Condos, Residential Homes, Marketing, Luxury, Management, Investment Properties, Listings, Real Property, Investors, Sales, Real Estate Transactions, First Time Home Buyers, Relocation, Organizational..., Strategic Planning, Corporate Finance, Teaching, Entrepreneurship, Social Networking, Team Management, Web Development, Google Analytics, Google Adwords, Social Media Marketing, Brand Development, Corporate Branding
Education
Florida International University - College of Business Administration
Master of International Business
Florida International University - College of Business Administration
Master of Science in Finance
Pontificia Universidad Católica del Perú
Bachelor of Business Administration (B.B.A.)
Hanania Automotive May 2012 - Present
Geek Squad July 2011 - May 2012
AT&T June 2008 - April 2011
Skills
Cisco Routers, Cisco Switches, Windows Server 2012, Windows Server 2008 R2, Windows Server 2008, TADIRAN, MITELL, NEC, Computer Hardware, Windows 7, Troubleshooting, Technical Support, Help Desk Support
Education
Florida State College at Jacksonville 2012 — 2015
Associate of Science (A.S.), Network Services Technology, 3.0
AT&T 2011 - Present
AT&T 2006 - 2011
AT&T 1999 - 2006
Nextlink 1998 - 1999
W. L. Gore & Associates 1994 - 1998
W. L. Gore & Associates 1990 - 1994
Skills
Cloud Computing, Managed Services, Solution Selling, Data Center, VoIP, Telecommunications, Unified Communications, LAN-WAN, Security, Wireless, WAN, VMware, IP, Outsourcing, Network Architecture, New Business Development, Business Strategy, Networking, Selling, Sales, Sales Management, MPLS, Ethernet, Business Process, Storage, Enterprise Architecture, Telephony, IPv6, Mobile Security, Voice Transformation, Transformation, Vision, Applications, ROI & TCO, Collaboration, Strategic Technology..., Marketing, Executive Level..., Smartphones, IT Solutions, Big Data, Sales Operations, Innovation, Video, Virtualization, IaaS, PaaS, SaaS, Software Defined..., Network Virtualization
Education
Florida Metropolitan University 2004 — 2006
M.B.A., Masters of Business Administration
University of Delaware 1986 — 1991
B.M.E., Bachelor of Mechanical Engineering
AT&T August 2014 - Present
Army June 2010 - March 2012
Skills
Everything
Education
Florida National University 2014 — 2016
N/a
AT&T August 2015 - Present
Tax Defense Network March 2009 - May 2015
Consumer Credit Services/Foundation Financial/Atlantic Trust Mortgage March 2004 - February 2009
Skills
PPC, SEM, Google Adwords, Online Lead Generation, Social Media Marketing, SEO, Lead Management, Lead Generation, Affiliate Marketing, New Business Development, Account Management, Customer Acquisition, Marketing, Direct Marketing, Email Marketing, Online Advertising, CRM, Salesforce.com, Management, Search Advertising, Google Analytics, Online Marketing, Customer Retention
Education
University of North Florida 2002 — 2004
Business
Florida State College at Jacksonville 1999 — 2002
Associates
AT&T October 2012 - Present
AmeriGuard Financial April 2011 - June 2012
TAC Enterprises June 2008 - April 2011
Coram Specialty Infusion Suites January 2007 - June 2008
Nelnet Student Loans September 2002 - September 2005
Education
Florida State College at Jacksonville 2001 — 2002
Medical
Edward H. White High School
Edward H. White High School
Diploma
"V's " Ent Promoter, Events Planning,Concerts. Also,Parenting educator trained in over 6 national
Aeon October 2008 - September 2012
LRT Northside Trasnportation Network March 2011 - October 2011
KMOJ-FM RADIO 2011 - 2011
African American Family Services June 2004 - April 2007
AT&T August 1998 - February 2002
AT&T Corporation/ CWA Local 7250 August 1998 - February 2002
Summit OIC Academy February 1997 - January 1998
Minneapolis Youth Diversion June 1994 - February 1997
Hawthorne Area Community Council June 1993 - June 1994
Skills
Social Services, Psychotherapy, Leadership, System Administration, Workshop Facilitation, Community Development, Human Resources, Grant Writing, Program Evaluation, Program Development, Teaching, Time Management, Conflict Resolution, Public Relations, Staff Development, Team Building, Coaching, Organizational..., Social Networking, Grants, Policy, Mental Health, Public Speaking, Research, Group Therapy, Case Managment, Training, Nonprofits
Education
Drake University, DMCC, Empire State and FMU FL 1988 — 1989
FMU
Criminology
Vermeer Southeast Sales & Service June 2015 - Present
Suburban Propane March 2013 - May 2015
Massey Services January 2011 - March 2013
Vermeer Southeast Sales & Service April 2004 - November 2010
Teco Energy/ Peoples Gas System March 1991 - March 2004
AT&T May 1983 - March 1990
Skills
Project Management, Business Development, Consultative Sales, Client Retention and..., Market Penetration and..., Risk Management, Management
Education
Florida State University 1980 — 1981
MBA, Management
Florida Southern College 1976 — 1980
Bachelor of Science, Business Admininstration
AT&T December 2012 - Present
AT&T April 2011 - December 2012
AT&T December 2006 - April 2011
AT&T April 2000 - December 2006
Del Monte Fresh 1990 - 1998
Skills
Telecommunications, Project Management, Six Sigma, Analysis, PMP, Negotiation, Vendor Management, Wireless, VoIP, Managed Services, Unified Communications, IP, Fiber Optics, Call Centers, Data Center, Program Management, Network Design, Business Process..., Disaster Recovery, MPLS, Cisco Technologies, Telephony, Strategy
Education
Florida International University - College of Business 1993 — 1996
MBA, Business
Florida International University - College of Business 1988 — 1992
BBA, Business
Duval County Public Schools August 1998 - Present
Duval County Public Schools November 1993 - December 1997
AT&T December 1986 - November 1988
Skills
Customer Service, Call Centers, Classroom Management, Differentiated..., Classroom, Special Education, Curriculum Design, Curriculum Development, Elementary Education, Educational Technology, Lesson Planning, Educational Leadership, K-12, Tutoring, Literacy
Education
Grand Canyon University 2008 — 2011
Working on Doctorate degree, Education, Organizational Leadership
Grand Canyon University 2006 — 2007
Masters, Education: Curriculum and Learning with an emphasis in Technology
Nova Southeastern University 1995 — 1997
Bachelors of Science, Education
Florida State College at Jacksonville 1980 — 1983
Associate of Arts, General, Business
Jean Ribault Sr. High School 1976 — 1979
High School Diploma
Strayer University January 2010 - Present
BDG Web, LLC January 2008 - July 2009
BroadStrokes Design Group April 1990 - July 2009
DC USA Franchise Corp., Inc. July 2006 - December 2007
Geac July 1997 - September 1998
America Online July 1989 - March 1997
CSX Technology June 1986 - July 1989
AT&T June 1984 - June 1986
Skills
Microsoft Office, Marketing Communications, Technical Writing, Employee Training, Marketing, Business Process..., Business Intelligence, Internet Research, Software Training, Training & Development, Technology Integration, Corporate Communications, Marketing Management, Resource Management, Small Business, Business Strategy, Business Analysis, Non-profit Experience, Call Centers, Employee Relations, Corporate Social..., Teaching Adults, Strategic Leadership, Human Resources, Branding & Identity, Compliance, Critical Thinking, Creative Problem Solving, Strong Business Acumen, Highly Adaptive, Windows 7, Windows 8, Mac OS X, PowerPoint, Adobe Acrobat, Highly detail oriented, Superior Computer Skills, Integrity, Analytical Skills, Online Research
Education
Strayer University (VA) 2010 — 2013
M.Sc, Management Leadership, 3.67
Strayer University 2007 — 2009
BSBA, Marketing
Univ. of Phoenix 2008 — 2008
Strayer University-Maryland 2002 — 2007
Associates, Business
Florida State College at Jacksonville 1986 — 1988
Executive Certificate, Marketing
The Judge Group June 2014 - Present
Total EHR November 2011 - May 2014
The Saul Group November 2003 - October 2011
Hewlett Packard October 1996 - October 2003
ECCS October 1994 - October 1996
AT&T December 1991 - October 1994
Skills
CRM, Insurance, Business Development, Selling, Consulting, Integration, Life Insurance, Email Marketing, Health Insurance, Business Process, Strategic Planning, Sales, Leadership, Management, Account Management, Direct Sales, Process Improvement, Cold Calling, Sales & Marketing..., Solution Selling, Start-ups, Lead Generation, Software Industry, Enterprise Software, Salesforce.com, Recruiting, Sourcing, New Business Development, Talent Management, Building Relationships, Permanent Placement, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Executive Search, Customer Acquisition, Networking, Relationship Building, Business Networking, Executive Networking
Education
Florida State University 1986 — 1991
Bachelor of Applied Science (B.A.Sc.), Management Information Systems
Walton High School 1982 — 1986
FSCJ February 2010 - May 2013
AT&T June 2007 - February 2010
Logistics Services International,inc November 2006 - June 2007
Skills
Logistics Management, Supply Chain..., Supply Chain Operations, Transportation Sourcing, Truckload, LTL, Freight Auditing, Transportation..., Warehouse Management, ERP, Warehousing, Supply Chain Management, Training
Education
Florida State College at Jacksonville 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Logistics, Materials, and Supply Chain Management, 3.75
Florida State College at Jacksonville 2010 — 2013
Associate of Science (AS), Logistics, Materials, and Supply Chain Management
Textbook Boomerang January 2015 - Present
Creative One Media October 2014 - January 2015
Northwestern Mutual October 2013 - September 2014
Mercedes-Benz April 2013 - October 2013
Mercedes-Benz October 2012 - April 2013
AT&T July 2011 - October 2012
ADG June 2009 - June 2011
Skills
Strategic Communications, Customer Relations, Strategic Leadership, Fast-paced, Sales, Marketing Strategy, Negotiation, Advertising, Market Research, Microsoft Office, Leadership, Social Networking, Direct Sales, Time Management, Customer Satisfaction, Customer Service
Education
Florida State College at Jacksonville
Associate of Arts (A.A.), Public relations, 3.5
SCPS Business Advisory Board 2012 - Present
Fishkind & Associates, Inc. February 2005 - Present
Valencia College 2011 - 2013
AT&T 1984 - 1996
Skills
Forensic Accounting, Business Valuation, Litigation Support
Education
Nova Southeastern University 2008 — 2010
MBA, Finance
Florida Southern College
B.S., Management
University of Maryland University College
B.S., Accounting
Modea April 2015 - Present
MasterChannel (Formerly Idea Den) November 2013 - April 2015
Red Ventures October 2012 - November 2013
Modea September 2010 - October 2012
WhatCounts January 2010 - September 2010
AT&T April 2008 - January 2010
Imarcsgroup.com August 2007 - April 2008
Skills
HTML, CSS, CSS3, XML, MySQL, Responsive Development, Email Development, Git, HTML 5, Web Development, Web Design, WordPress, JavaScript, ActionScript, E-commerce, Mobile Devices, Email Marketing, Photoshop, jQuery, Usability, HTML5, Drupal
Education
Florida State University 2003 — 2008
BS with honors, Information Technology, Meteorology
Marist School 1999 — 2003
High School
National Cable Television Cooperative January 2012 - Present
National Cable Television Cooperative February 2008 - February 2012
Whole Foods Market January 2006 - January 2008
Freelance Photographer January 2004 - December 2007
Sprint November 1999 - October 2004
AT&T February 1984 - October 1999
Skills
Management, Telecommunications, Training, Team Leadership, Microsoft Office, Process Improvement, Call Centers, Microsoft Excel, Leadership, Budgets, Outlook, Strategic Planning, Project Management, Microsoft Word, Team Building, Contract Management, Invoicing, Social Media, Customer Service, Windows, Video Production, Video Editing, Commercial Photography, Studio Photography, Social Media Measurement, Web Analytics, Adobe Creative Suite
Education
The University of Kansas 2010 — 2012
B.G.S. (in progress), English
Florida State College at Jacksonville 1995 — 1998
A.A., General Studies
Apple Inc. - Global Network Services - WAN December 2010 - Present
Juniper Networks January 2010 - November 2010
IBM Global Services / AT&T / CIGNA October 2007 - January 2010
AT&T October 2007 - January 2010
V. Express Inc October 2005 - October 2007
Itautec 1991 - 2001
Skills
EIGRP, OSPF, BGP, Routers, MPLS, Network Communications, Routing, IPSec, TCP/IP, WAN, Cisco IOS, Switches, HSRP, Network Security, VPN, QoS, CCNA, Juniper, Cisco Nexus, Load Balancing, Network Engineering, IP, Frame Relay, Firewalls, Cisco Routers, STP, Juniper Technologies
Education
Florida Metropolitan University 2001 — 2006
Bachelor, Computer Information Science
AT&T July 2009 - Present
AT&T January 2008 - July 2009
Bell South May 2003 - January 2008
BellSouth Telecommunications May 2001 - May 2003
Skills
Switches, Ethernet, Telephony, Networking, Integration, DSL, Troubleshooting, Telecommunications, Process Improvement, Network Security, ISDN, Routing, Network Architecture, Project Management, Network Engineering, Management, ATM networks, Routers, Cisco Technologies, CCNA, Wireless, VoIP, IP, Computer Network..., MSOC, Six Sigma - GB, Six Sigma - Lean, Provisioning, Testing, TCP/IP, PRI, Network Administration, LAN-WAN, WAN, Network Design, Switching, MPLS, Wireless Networking, Training, Frame Relay, Fiber Optics, SharePoint, Cloud Computing, Unified Communications, Leadership, T1, Vendor Management, SDN, Customer Service
Education
Florida State College at Jacksonville 2008 — 2010
Bachelors, Computer Systems Networking and Telecommunications
Florida State College at Jacksonville 2006 — 2007
Associates, Industrial Management Technology
Nova Southeastern University 2006 — 2007
Bachelor, Business Administration
Telcordia 2002 — 2002
Louisian Technical College 1998 — 2001
Certification, Industrial Electronics Technology
Tampa Bay Executive Forum (TBEF) August 2009 - Present
MosaicaPartners May 2010 - October 2014
Keller Williams 2004 - May 2010
AT&T 1999 - 2003
IBM March 1998 - May 1999
ADVANTIS (IBM/Sears Joint Venture) August 1994 - March 1998
IBM 1988 - August 1994
Skills
Management Consulting, Marketing, Team Building, Strategic Planning, Healthcare, Product Marketing, Marketing Strategy, Process Improvement, Leadership, Management, Sales, Strategy, Contract Negotiation, Coaching, Start-ups, Project Planning, Sales Management, Cross-functional Team..., Program Management, CRM, Strategic Partnerships, Sales Operations, Consulting, IT Management, Selling, Training, Vendor Management, Account Management, IT Strategy, Business Strategy, Real Estate, Business Development, Project Portfolio..., Professional Services, Marketing Research, SaaS, Executive Management, Finance, Strategic Thinking, New Business Development, Entrepreneurship, Investment Properties, Solution Selling, Social Media Marketing, Project Management, Team Leadership, Outsourcing, Business Process...
Education
Florida State University
BS, Mathematics, Computer Science, Education
St. Petersburg College
Healthcare Informatics Certificate, Healthcare IT
EverBank March 2013 - Present
EverBank May 2012 - March 2013
EverBank June 2011 - May 2012
EverBank March 2010 - June 2011
AT&T July 2006 - December 2009
AT&T October 2004 - July 2006
Skills
SQL Server Management..., Tableau, IEX, Avaya Communication..., PeopleSoft, DAVOX, Symposium, Kronos, Microsoft Office, Adobe Acrobat, Cubase, Call Centers, Mortgage Lending, Leadership, Access
Education
Florida State University 2007 — 2009
Bachelors of Science, Interdisciplinary Social Sciences, 3.5
Florida State College at Jacksonville 2001 — 2005
Associate of Arts (AA), Mass Communication/Media Studies
AT&T June 2014 - Present
AT&T June 2013 - May 2014
AT&T June 2012 - June 2013
AT&T October 2010 - April 2012
AT&T May 2005 - October 2010
Skills
Telecommunications, Customer Service, Copper Cabling, Fiber Optics, Telecommunications..., OTDR, Outside Plant, Fiber Optic Networks, Optical Fiber, Cat5e, Cat5, Copper, Structured Cabling, VoIP, DSL, POTS, Telecommunication..., Broadband, Cabling, Inside Plant, FTTx, DS3, Metro Ethernet, Technical Support, T1, ISDN, ADSL, Wireless, Telephony, Testing, Cables, Fusion Splicing, Provisioning, Troubleshooting, Ethernet, Networking, LAN-WAN, IPTV, IP, Wireless Networking, Cellular Communications, Switches, Routers, Co-location, 4G, Vendor Management, Network Engineering, WiFi, WAN, Electronics
Education
APT College 2014 — 2014
Fiber Optic Communications, Completed
Nashville State Community College 2008 — 2008
Basic Electronics, Completed
Florida Community College at Jacksonville 1995 — 1996
Emergency Medical Tech
First Coast High School 1992 — 1995
Industrial Arts
EY July 2015 - Present
Acuity Cloud Solutions October 2013 - July 2015
Oracle July 2011 - October 2013
AT&T April 2006 - July 2011
Skills
Taleo, Talent Management, Cloud Computing, Cloud Applications, Technical Support, Employee Training, SaaS, Customer Service, Customer Satisfaction, Customer Retention, Sales, Salesforce.com, Oracle, SQL, Taleo Recruiting, CRM, Account Management, Professional Services, Troubleshooting, Call Center, Enterprise Software, Call Centers, Solution Selling, Recruiting, Training
Education
Florida Community College at Jacksonville 2002 — 2013
Ergotron May 2014 - Present
Seal Shield February 2013 - May 2014
Seal Shield January 2009 - January 2013
AT&T January 2006 - January 2009
AT&T March 2006 - December 2008
Computer Associates December 2002 - October 2005
Computer Associates January 2002 - January 2005
Tech Data January 2001 - October 2002
Tech Data January 2001 - October 2002
Tech Data August 1989 - October 2002
Skills
Organizational..., Marketing Effectiveness, Sales Management, International Sales, Listening Skills, Communications Strategy, Sales Effectiveness, Channel, Sales, Strategic Communications, Solution Selling, Strategic Initiatives, Marketing, Business Development, Strategy, Leadership, Sales Operations, Salesforce.com, Training, Channel Partners, Business Planning, B2B, Direct Marketing, Strategic Planning, Direct Sales, Go-to-market Strategy, Entrepreneurship, Account Management, Enterprise Software, Customer Satisfaction, Coaching, Competitive Analysis, Management, Start-ups, Cross-functional Team..., Sales Process, Lead Generation, Cloud Computing, CRM, Strategic Partnerships, New Business Development, Program Management, Customer Service, Selling, Multi-channel Marketing, Product Marketing
Education
Florida Metropolitan University 1998 — 2000
B.S., Marketing/Business Management
Northeastern University 1978 — 1980
BS, Business Management
Ameren October 2013 - Present
American Red Cross March 2012 - August 2013
T-Mobile 2008 - 2012
Citi February 1998 - May 2008
AT&T April 1983 - February 1998
Skills
Business Continuity..., Business Continuity, Crisis Management, Disaster Recovery, Emergency Management, Training, Vendor Management, Program Management, Compliance, Project Management, Information Security..., Disaster Response, Testing, Business Analysis, Internal Audit, record retention, Data center, IT Management, Finance, Real Estate, Security, Incident Management, Data Center, Records Management, Management, Leadership, Information Security, Change Management, Business Process, Information Technology, Project Planning, Policy, Governance, Risk Assessment, Financial Risk, Risk Management
Education
University of Phoenix 2007 — 2011
Master of Business Administration (M.B.A.), Business Strategy & Operations, 3.23
University of North Florida 2001 — 2005
Bachelor's degree, Finance & Computer Science
Florida Community College at Jacksonville 1982 — 1992
Associate of Arts (AA), Business/Office Automation/Technology/Data Entry, 3.84
AICPA July 2013 - Present
AICPA February 2013 - July 2013
AICPA August 2010 - February 2013
Blue Cross Blue Shield of North Carolina April 2008 - July 2010
SmartPic March 2000 - December 2008
eLearning Consultant January 2007 - November 2008
AT&T May 2003 - May 2005
Consultant March 2000 - January 2005
AT&T Wireless 1994 - 2000
Skills
Team Leadership, Performance Management, Curriculum Innovation, Instructional Design, Strategic Planning, E-Learning, Blended Learning, System Design, Mobile Learning, Learning Styles, Synchronous Learning, Learning Management, Instructor-led Training, ADDIE, Needs Analysis, Training, Learning Management..., Staff Development, Curriculum Design, Instructional Technology, Distance Learning, Training Delivery, Adult Education, Organizational Learning, Leadership Development, Adult Learning Theory, Technical Writing, Technical Documentation, Program Management
Education
University of Central Florida 1995 — 2001
MA, History
Florida State University 1987 — 1992
BA, History
xxxxxxxxx June 2011 - Present
S & J Pressure Cleaning Services April 2009 - June 2011
Liberty Mutual October 1998 - March 2009
Lil Champ, Inc 1996 - 1997
AT&T July 1995 - January 1996
Skills
Skip Tracing, Online Research, Legal Research, Research, Customer Service, Insurance, Microsoft Word, Account Management, Microsoft Office, Outlook, Negotiation, Private Investigations, Due Diligence, Public Speaking
Education
Florida State College at Jacksonville 2004 — 2006
AA, Pre-law
Jacksonville, Florida March 2012 - Present
AT&T November 1996 - February 2011
U. S. Navy August 1973 - May 2003
Business Resource Center January 1987 - October 1992
FLORIDA DEPARTMENT OF GENERAL SERVICES January 1985 - December 1987
Skills
Direct and manage..., Project Management, Management, Coaching, Budgets, Event Management, Leadership, Sales Management, Customer Service, Team Building, Strategic Planning, Sales, Training, Recruiting, Customer Satisfaction, Retail, Marketing, Project Planning, Marketing Strategy, New Business Development, Program Management, Public Speaking, Social Media, Analysis, Contract Negotiation, Small Business, Change Management, Cross-functional Team..., Entrepreneurship, System Administration, Public Relations, Event Planning, Fundraising, Business Development, Human Resources, Operations Management, Leadership Development, Proposal Writing, Time Management, Organizational..., Administration, Logistics
Education
Florida State College at Jacksonville 2013 — 2013
Technical Certificate Logistic and Transportation Specialist, Logistics, Materials, and Supply Chain Management
Florida State College 2011 — 2013
Supply Chain Management T.C., Logistics, Materials, and Supply Chain Management
University of Phoenix 2006 — 2008
MBA, Business Administration
Volunteer Jacksonville's Blueprint for Leadership 2003 — 2003
Certificate
Edward Waters College 2000 — 2002
Business Administration, Organizational Management
AT&T December 2010 - Present
Fast-teks On-Site Computer Services 2010 - 2010
Pineridge Film & TV 2000 - 2010
PGA TOUR 2001 - 2005
PRC Digital Media 1995 - 2000
Skills
Video, Broadcast, Video Production, Digital Media, Avid, HD Video, Commercials, Camera Operating, Entertainment, Editing, Dvd, Photoshop, Networking, Wireless Networking, Desktop Support, Cisco Technologies, Internet Troubleshooting, Encoding, Audio Post Production, Staff Supervision, Technical Support, Camera Operation, Multimedia, Television, Post Production, Video Editing
Education
Florida Community College at Jacksonville 2011 — 2015
Associate's Degree, Networking Services Technology
Florida Community College at Jacksonville 2011 — 2013
Technical Certificate, Information Technology Technician Desktop Support
Solid Computer Decisions 2001 — 2002
A+ and Internet Webmaster
Florida Homes Realty & Mortgage October 2013 - Present
All Real Estate Options Inc February 2013 - October 2013
Home School Mom August 1999 - May 2008
AT&T September 1978 - May 2000
ATT 1978 - 2000
Coldwell Banker Walter Williams Realty September 1988 - November 1994
Skills
Short Sales, Sellers, Buyer Representation, New Home Sales, First Time Home Buyers, Real Estate, Listings, Relocation, Single Family Homes, Condos, Mortgage Lending, Referrals, Real Property, Investment Properties, Foreclosures, Residential Homes, REO, Marketing, Real Estate Transactions, Townhomes, Sales, New Homes, Vacation Homes, Luxury, FHA, Buyers, Move Up Buyers, Rentals, HUD
Education
UNF 1989 — 1991
Legal Assistant/Paralegal
FSCJ 1981 — 1984
Florida State College at Jacksonville,
Sandalwood
Sandalwood High
AT&T October 2012 - Present
Skills
Telecommunications, Customer Service, Public Speaking
Education
Nova Southeastern University 2015 — 2017
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Florida Memorial College 2005 — 2010
Bachelor’s Degree, Mass Communication/Media Studies
GoDaddy September 2013 - Present
AT&T April 2013 - September 2013
AT&T April 2012 - April 2013
AT&T June 2010 - May 2012
Citi 2008 - 2010
Citi 2008 - 2008
Florida State College at Jacksonville 2001 - 2008
Skills
User Interface Design, User Experience, E-commerce, Web Marketing, Information Architecture, Vendor Management, Project Management, Online Advertising, Mobile Devices, Interaction Design, Agile Methodologies, Digital Marketing, Analytics, Digital Strategy, Strategy, Usability, Team Leadership, Marketing, Management, Leadership, Content Strategy, Customer Experience, User Interface, Product Management, Mobile Applications
Education
University of North Florida 1997 — 1999
BFA, Graphic Design
Florida Community College at Jacksonville
AA, Graphic Design
Nova Scotia College of Art and Design
Painting
Utility Services Association {:0} April 2015 - May 2015
Nelson Tie-Downs February 2015 - May 2015
New Wok Restaurant January 2015 - March 2015
AT&T February 2014 - May 2014
Ponte Vedra Beach Resorts April 2006 - November 2013
Publix Super Markets May 2005 - April 2006
Skills
Maya, Photoshop, Drawing, Spanish, Perspective Drawings, Figure Drawing, After Effects, 3D Modeling, Fine Art, Sound Design, Texture Artist, Computer Animation, Mudbox, Maya Dynamics, Video Games, Toon Boom, Premiere, 3D Studio Max, Animation, Retail, Storyboarding, Illustrator, Adobe Creative Suite, Social Media
Education
Art Institute of Jacksonville,FL 2012 — 2014
Bachelor of Fine Arts (B.F.A.), Media Arts and Animation
Florida State College at Jacksonville 2007 — 2011
Associate of Arts (A.A.), Drawing, B+
Kenroy Home November 2014 - Present
Doctors Express Urgent Care January 2014 - November 2014
First Coast Management and Realty L.L.C. January 2008 - September 2010
AT&T March 2000 - August 2003
Skills
PowerPoint, Microsoft Office, Excel, Social Entrepreneurship, Training, Sales
Education
Liberty University 2013 — 2015
Masters of Business Administration (MBA), Business Administration and Management, General
University of North Florida 2006 — 2009
Bachelor of Science, Sport Management
Florida Community College at Jacksonville 2004 — 2006
Associate of Science
Complete Innovations Inc. April 2015 - Present
AT&T January 2015 - March 2015
AT&T Mobility March 2013 - December 2014
AT&T May 2010 - February 2013
AT&T August 2008 - April 2010
S.Sterling Company November 2007 - July 2008
Colorado Crush February 2008 - March 2008
Fulton County Government June 2007 - August 2007
Skills
Solution Selling, Telecommunications, Wireless, Unified Communications, Managed Services, Account Management, Management, Sales, Cloud Computing, VoIP, Sales Process, Selling, Virtualization, Networking, Customer Retention, Customer Satisfaction, Direct Sales, Marketing, Training, Troubleshooting, Salesforce.com, Mobile Devices, Business Strategy, MPLS, Sales Operations
Education
Florida State University 2002 — 2006
Computer Science, Information Technology
Tech Support Jacksonville an affiliate of MyGlobalHost, Inc. March 2015 - Present
Myglobalhost Inc March 2015 - August 2015
IBM September 2009 - March 2015
AT&T 2006 - 2014
Hewlett-Packard September 2009 - September 2010
Bernard's Beauty Supply January 2002 - September 2006
US Navy September 1990 - September 2002
Skills
Customer Service, Networking, IT Operations, IT Management, Servers, Troubleshooting, Network Administration, Windows Server, System Administration, VMware, Operating Systems, Computer Hardware, Active Directory, Disaster Recovery, Windows XP, Hardware, Windows 7, Network Design, Social Networking, Small Business IT..., Customer Satisfaction, IT Solutions, Management, Information Technology, Software Installation, Team Building, Telecommunications, Microsoft Office, Leadership, VoIP, Team Leadership, Data Center, Public Speaking, TCP/IP
Education
Florida State College at Jacksonville 2013 — 2019
Information Technology
Pace University - Lubin School of Business 1999 — 2001
Associate of Arts (AA), Business Administration and Management, General
AT&T June 2001 - Present
AT&T June 2001 - Present
Blue Cross and Blue Shield of Florida January 1996 - October 1999
Prudential Financial March 1993 - January 1996
American Heritage Life Insurance January 1991 - July 1993
Skills
Telecommunications, Customer Service, Call Centers, Sales, Microsoft Office, Management, Team Leadership, Customer Satisfaction, Troubleshooting, Wireless, Licensed Esthetician
Education
Florida State College at Jacksonville 2013 — 2015
Bachelor's Degree, Education, 3.42
Jacksonville Jaguars May 2015 - Present
AT&T March 2015 - Present
Integrative Health and Allergy Ctr February 2014 - March 2015
ADT August 2013 - February 2014
Serenity Transport & Translate February 2013 - August 2013
MSC Care Management February 2012 - February 2013
HCA June 2006 - February 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Data Entry, Management, Team Building, Customer Satisfaction, Troubleshooting, Training, Operations Management, Account Management, Leadership, Healthcare, Hiring
Education
Florida State College at Jacksonville 2012 — 2019
Bachelor's degree, Business Administration and Management, General
Jacksonville Job Corp 2006 — 2007
Trade, Certificate in Business Office Admin
Sia Tech Acadmey 2006 — 2007
High School Diploma, General Studies
Diebold, Global Advisory Services January 2013 - Present
Bank of America January 2011 - November 2011
Bank of America August 2006 - December 2010
Bank of America August 2005 - August 2006
Bank of America May 2004 - August 2005
Bank of America August 2002 - May 2004
Bank of America April 1997 - July 2002
First Union National Bank February 1996 - April 1997
AT&T June 1991 - January 1996
Skills
Microsoft Office, Hyperion, Project Execution, Financial Forecasting, Financial Planning, Strategic Planning, P&L Management, Customer Analytics, Cross-functional Team..., Cost Allocation, Accounts Receivable, Real Estate Finance, Deposits, Credit Cards, Debit Cards, Revenue Management, Growing Revenue, Pricing Strategy, Financial Modeling, Financial Analysis, Financial Accounting, Expense Management, Budgeting, Corporate Real Estate, Strategic Financial..., Banking, Credit Risk, Financial Reporting, Budgets, Credit, Retail Banking, Project Management, Forecasting, Portfolio Management, Financial Services, Analytics, Process Improvement, Analysis, Leadership, Product Management, Managerial Finance, Management, Segmentation, Corporate Finance, Pricing, Cash Management, Treasury Management, Payments, Executive Management, Network Optimization
Education
University of North Florida 1991 — 1994
BS, Accounting / Systems
Florida Community College at Jacksonville 1989 — 1991
A.A, Accounting
Chase August 2015 - Present
State Farm February 2011 - August 2015
AT&T January 2009 - July 2009
Skills
Information Technology, Customer Service, Troubleshooting, Software Installation, Hardware, Technical Support, Cisco Technologies, Windows, Insurance, Health Insurance, Call Centers, Sales
Education
Florida Community College at Jacksonville 2011 — 2014
Computer and Information Systems Security/Information Assurance
Florida State College at Jacksonville
AT&T June 2015 - Present
Education
Florida SouthWestern State College
Associate's degree, Business, Management, Marketing, and Related Support Services
CenturyLink July 2015 - Present
CenturyLink Business May 2010 - July 2015
AT&T January 2007 - January 2010
BellSouth Telecommunications January 2006 - January 2007
BellSouth Telecommunications April 2004 - January 2006
AT&T May 1998 - October 2003
Skills
Project Management, Relationship Management, Account Management, Training and Development, Process Improvement, Technical..., Contract Management, Consulting, Consultative Sales, Oral Presentation, Coaching and Mentoring, Complex problem..., Operations and..., Leadership Skills, Research and analysis, Data Entry and office..., Written Correspondence, Computer skills, Customer Service, Fostering Client..., sales and sales support, contracts and RFP's, Telecommunications..., Telecom Expense..., Leadership, Telecommunications, VoIP, Training, Salesforce.com, MPLS, Telephony, Customer Retention, Service Delivery, Team Leadership, T1, SIP, Long Distance, Product Management, Ethernet, Networking, IP, SIP Trunking, Co-location, Managed Services, Hosted Services, Direct Sales, Customer Satisfaction, Solution Selling, Troubleshooting, Consultative Selling
Education
Ashworth College 1994 — 1996
Bachelor's degree
Florida Community College at Jacksonville 1989 — 1991
Associate's degree
Jacksonville Armada FC March 2014 - Present
The Cross Agency January 2014 - February 2014
AT&T November 2013 - January 2014
The Cross Agency May 2012 - July 2013
Newport Television Inc October 2011 - May 2012
Newport Television August 2010 - May 2012
Jaguars Partnership 2011 - 2011
Newport Television Inc August 2005 - August 2010
Clear Channel Television Harrisburg, PA October 1999 - August 2005
Signature Staffing placed at GE Microsystems May 1999 - October 1999
Skills
Traffic Management, Trafficking, Broadcast Television, Social Networking, Advertising, Management, Human Resources, Accounting, Microsoft Word, Sales, Public Relations, Marketing, Media Buying, Media Planning, Leadership, Advertising Sales, Radio, Account Management, Digital Media, Sponsorship, Radio Advertising, New Media, Integrated Marketing, Digital Marketing, Facebook, Marketing Communications, Blogging, Lead Generation, Marketing Strategy
Education
Florida State College at Jacksonville 2010 — 2015
Thompson Institute 1997 — 1999
Associate
Middletown Area High School 1993 — 1997
Digital River Guides January 2015 - Present
Cummins Inc. May 2015 - August 2015
IntelliCentrics November 2014 - January 2015
WorldVentures June 2014 - September 2014
iSIGHT Partners January 2014 - March 2014
NTT DATA Americas August 2013 - December 2013
Verizon June 2013 - July 2013
Verizon April 2013 - May 2013
GameStop November 2012 - March 2013
AT&T November 2011 - November 2012
Skills
Axure RP, User Experience, Information Architecture, Digital Strategy, Interaction Design, Web Analytics, E-commerce, Usability Testing, Digital Marketing, Content Strategy, SEO, Email Marketing, Usability, Copywriting, User Interface Design, Strategy, Online Advertising, Online Marketing, Wireframes, Integrated Marketing, Creative Direction, Interviews, Agile Methodologies, Integration, Web Project Management, Advertising, Lead Generation, Reports, Requirements Gathering, Interactive Marketing, Auditing, Direct Marketing, User Research, Persona, Task Analysis, Site Maps, Heuristic Analysis, User Flows, UX Integration into..., User research interviews, Siebel Enterprise Apps, Sharepoint apps, UX Timeline development, Usability Audits, Feature prioritization, UX strategy reports, User testing scripts, Personas, Functional prototypes
Education
Southwestern Baptist Theological Seminary 1983 — 1984
N/A, Mass Communication/Media Studies, 3.5
Florida State University 1980 — 1982
BS, Mass Communication
University of Florida 1978 — 1980
Undergraduate studies, Broadcasting
Aqua Pharmaceuticals, LLC January 2012 - Present
Aqua Pharmaceuticals, LLC September 2007 - December 2011
AT&T October 2005 - September 2007
Gravity Check MG September 2003 - September 2005
Skills
Direct Marketing, Sales Force Development, Pharmaceutical Sales, Account Management, Sales Management, Sales, New Business Development, Product Launch, Managed Care, Cold Calling, Selling, Marketing Strategy, Sales Process, B2B, Direct Sales, Cross-functional Team..., Strategic Planning, Marketing, Sales Operations, Sales Presentations, Sales Effectiveness, Urology
Education
Florida International University - College of Business Administration 2000 — 2002
Bachelor of Science (B.S.), Management Information Systems
Miami Dade College 1997 — 2000
Associate of Science (AS), Business Administration and Management, General
Qpay October 2006 - Present
IBM July 2001 - October 2006
AT&T May 1997 - June 2001
Skills
Account Management, Customer Relations, Customer Service, Problem Solving, Process Improvement, Business Development, Software Implementation, Sales Management, Leadership, Marketing, Salesforce.com, Sales, Sales Operations, Direct Sales, Solution Selling, Management, Telecommunications, Sales Process
Education
Miami Dade College 1994 — 1995
Florida State College at Jacksonville
Deutsche Bank April 2011 - Present
Crowley Maritime June 2010 - November 2010
AT&T December 2001 - March 2008
Skills
Accounting, Financial Analysis, Finance, Corporate Finance, Banking, Cash Management, Microsoft Excel, Account Reconciliation, Access, Investment Banking, Auditing, Financial Accounting, Analysis, Business Analysis, PeopleSoft, Valuation, Equities
Education
University of North Florida 2008 — 2010
Bachelor of Business Administration (BBA), Accounting and International Business
Florida Community College at Jacksonville 2002 — 2004
Associate of Arts (AA), Education
Michaels Arts and Crafts July 2013 - Present
Michaels Arts and Crafts July 2011 - July 2013
AT&T March 2010 - October 2010
Fidelity Investments September 2006 - February 2008
AOL April 2000 - May 2006
Episcopal Children's Services, Inc. October 1989 - May 1993
Skills
Store Management, Customer Experience, Customer Satisfaction, Customer Service, Retail, Merchandising, Call Centers, Management, Marketing Strategy, Sales, Performance Management, Operations Management, Desktop Application..., Connectivity Solutions, Remote Troubleshooting, Windows Remote Desktop, Calibration, Curriculum Development, Early Childhood..., Child Development, Analysis, Customer Retention, Troubleshooting, Time Management, Inventory Management, Team Management, Help Desk Support, Training, Outlook, Telephone Skills, Sales Operations, Leadership, Employee Training, Hiring, Team Leadership, Technical Support, Administration, Security, Recruiting, Team Building, Teamwork, Data Entry, Process Scheduler, Hardware, Cold Calling, Interviews, Social Networking, Access, Profit
Education
Jones College-Jacksonville 2000 — 2005
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Florida Community College at Jacksonville 1996 — 1998
FBHS
FBHS
FBHS
FBHS
AT&T October 2014 - Present
Skills
Advertising, Account Management, Microsoft Office, Social Media, Social Media Marketing, Digital Marketing, Integrated Marketing, Online Advertising, Digital Strategy, Marketing Communications, Media Planning, Relationship Marketing, Marketing, Marketing Management, Marketing Strategy, Media Buying, Interactive Marketing
Education
University of Florida 2004 — 2008
Advertising
Florida State University 2006 — 2006
Florence, Italy, Semester Abroad Transient Student
NetWolves March 2015 - Present
Netwolves October 2011 - March 2015
Sage Software September 2006 - September 2008
AT&T May 1999 - May 2003
AT&T Global networks 1999 - 2003
IBM Global Services March 1995 - May 1999
IBM 1995 - 1999
Skills
Servers, Program Management, Vendor Management, Ethernet, Routers, Management, Customer Service, Information Technology, Software Documentation
Education
Florida Metropolitan University 2003 — 2004
Associate, Network Administration
Florida Metropolitan University 1996 — 1998
Masters, Business Administration
Florida Metropolitan University 1994 — 1996
Bachelor, Management/Marketing
Florida Metropolitan University 1992 — 1994
Associate, Business Administration
Dale Carnegie Training
Certificate of Achievement
Give Me F.A.C.E September 2011 - Present
MAC Cosmetics November 2008 - Present
AT&T July 2010 - July 2012
LNK International Inc. January 2007 - July 2007
Skills
Proficient in Word,..., Operating Systems:..., Highly organized and..., Thrive on working in a..., Event Management, Weddings, Photo Shoots, Fashion Shows, Sales, Marketing, Social Media, Public Relations, Microsoft Office, Social Media Marketing, Event Planning, Logistics, Fashion, Music Videos, Direct Sales, Customer Service, Cosmetics, Merchandising, Sales Management
Education
Florida Southern College 2003 — 2006
Bachelor of Science (B.S.), Biology/Chemistry, 3.1 GPA
Miller Place High School 1999 — 2003
Regents Diploma, 3.6 GPA
Du Mée Enterprises LLC December 2010 - Present
Sanofi June 2013 - December 2013
Boehringer Ingelheim Pharmaceuticals December 2011 - 2012
Ryder System, Inc. December 2010 - June 2011
Convergys February 2002 - September 2009
IBM Global Services June 1997 - February 2002
Lucent Technologies June 1995 - June 1996
AT&T June 1985 - June 1995
Skills
Master Data, ABAP, SAP, SAP R/3, Dialog Programs, IDOC, SAP ERP, SAP Implementation, SAP HR, Oracle, BDC, Integration, Software Development, SAP Netweaver, SAPScript, WebDynpro, SDLC, Consulting
Education
Florida State University
BS, Computer Science/Mathmatics
Office Depot June 2011 - Present
Moten Tate, Inc. May 2010 - July 2011
Verizon Business March 2008 - April 2010
Atlantic.net April 2006 - November 2007
AT&T April 1972 - 2006
Skills
Solution Selling, Data Center, Account Management, Recruiting, Business Development, B2B, Strategic Planning, Customer Satisfaction, Networking, Managed Services, VoIP, Direct Sales, Salesforce.com, Selling, Sales Process, Cold Calling, Sales Operations, Sales Presentations, New Business Development, Sales Management
Education
Florida Southern College 1978 — 1980
Advance Auto Parts January 2015 - Present
Jeff Hachtel January 2009 - August 2014
Wake Technical Community College May 2013 - May 2014
Assumption Catholic Church August 2009 - June 2012
Assumption Catholic Church March 2009 - June 2012
Wells Fargo Bank December 2010 - December 2011
Assumption Catholic Church April 2009 - June 2011
Queen of Peace Radio November 2009 - October 2010
Assumption Catholic Church September 2008 - March 2009
AT&T March 2008 - December 2008
Skills
Sales Operations, Sales, Customer Service, Direct Sales, Customer Retention, Small Business, Project Planning, Sales Management, Team Building, Recruiting, Team Leadership, Solution Selling, Training, Time Management, Customer Satisfaction, Inventory Management, Consulting, B2B, Account Management, Process Improvement, Public Speaking, Guitarist, Acoustic Guitar, Electric Guitar, Leadership, Management, Retail, Leadership Development
Education
Wake Technical Community College 2013 — 2014
Associate of Arts (A.A.), Liberal Arts, English
ABC Bartending School, Jacksonville, FL 2012 — 2012
Bartending
Florida Community College at Jacksonville 1998 — 2012
Associate of Arts (A.A.), Finance & Economics, 3.38
Hondros College 2003 — 2003
Non-Degree Seeking, Real Estate Sales Pre-Licensing, Pass
Englewood Sr. High 1988 — 1991
Mist Pharmaceuticals, LLC July 2015 - Present
Skeletal Dynamics, LLC September 2013 - July 2015
FreightCenter 2003 - 2012
AT&T 2001 - 2003
Skills
Process Improvement, Medical Devices, Customer Service, Sales, Microsoft Excel, Marketing, Forecasting, Healthcare, New Business Development, Salesforce.com, Team Leadership, Sales Management, Manufacturing, Selling, Product Development, Cold Calling, Sales Presentations, Hospitals, B2B, Team Building, Strategic Planning, Sales Operations, Account Management
Education
Florida International University - College of Business 1999 — 2002
Bachelor of Business Administration (BBA), International Business and Marketing Management
St. Petersburg College
Associate of Science (A.S.), Pre Nursing/Registered Nurse
McKesson Technology Solutions April 2014 - Present
Highwater Systems June 2012 - April 2014
Blue Mountain Labs April 2011 - June 2012
Harland Clarke June 2007 - April 2011
John H. Harland April 2005 - June 2007
HomeBanc Mortgage February 1999 - January 2005
AT&T March 1992 - February 1999
Skills
Sarbanes-Oxley Act, Program Management, SAS70, ISO, Leadership, Vendor Management, Disaster Recovery, IT Management, IT Operations, Data Center, Process Improvement, Integration, IT Strategy, Project Management, Software Development, Enterprise Architecture, Cloud Computing, Management, Security, Agile Methodologies, SharePoint, Information Technology, SDLC, Strategy
Education
Florida State University
BS, Management Information Systems
AT&T January 2015 - Present
AT&T August 2010 - December 2014
Numara Software (acquired by BMC Software) March 2009 - August 2010
AT&T August 2006 - February 2009
CA August 2004 - August 2006
IC Intracom November 2001 - July 2004
Skills
Solution Selling, Enterprise Software, Cloud Computing, Account Management, Wireless, Sales, New Business Development, Sales Process, Leadership, Direct Sales, Management, Go-to-market Strategy, SaaS, Spanish, Mobility Management, Mobile Devices, Strategic Partnerships, Managed Services, Professional Services, Business Intelligence, Mobile Device Management, Unified Communications, M2M, Solutions Marketing, Software Industry, Partner Management, B2B, Mobile Applications, Mobile Marketing, Mobile Technology, Enterprise Mobility, Complex Sales, Channel Sales, Mobile Communications, Professional Mentoring, Sales Operations, Salesforce.com, Language, Mobile Solutions, Mobile Software, Mobile, Mobility Solutions, Fixed Mobile Convergence, Business Process..., Business Process..., Channel, Enterprise Solution..., Account Planning, Cloud Applications, Managed Hosting
Education
DeVry University 2005 — 2009
MBA
Florida Southern College 1995 — 1999
Bachelor
Colegio San Vicente de Paul 1989 — 1993
FPL FiberNet January 2009 - Present
AT&T July 1999 - December 2009
Skills
MPLS, Cloud Computing, SDH, Vendor Management, Budgets, Engineering, System Deployment, Management, Project Planning, VoIP, Fiber Optics, Networking, Metro Ethernet, Optical Fiber, Analysis, Ethernet, Program Management, PMP, WAN, Cellular Communications, Cabling, Telecommunications, Data Center, Routing, Wireless, Computer Network..., Call Centers, Managed Services, Network Design, Project Management, IP
Education
Florida International University - College of Business Administration 2005 — 2007
MBA, Finance
Florida International University- College of Engineering 1992 — 1996
Engineer, Electrical
Exelon Energy June 2013 - Present
AT&T Services, Inc January 2010 - September 2012
Cingular Wireless, LLC January 2008 - January 2010
Cingular Wireless, LLC January 2006 - January 2008
AT&T Wireless Services April 2000 - December 2002
AT&T April 1998 - March 2000
Florida State University 1995 - 1997
Skills
VMware, Servers, Windows Server, Vendor Management, Windows 7, Unix, Hardware, System Deployment, System Administration, Virtualization, Data Center, Project Management, Process Improvement, Root Cause Analysis, Linux, Disaster Recovery, Technical Documentation, Telecommunications, VoIP, Active Directory, WAN, IT Management, Integration, Troubleshooting, LAN-WAN, Cloud Computing, TCP/IP, SAN, Technical Support, SharePoint, ITIL, Visio, IT Operations, Problem Management
Education
Florida State University 1995 — 1997
Bachelor of Science, Political Science
Aruba Networks August 2014 - Present
Aruba Networks December 2012 - July 2014
Avaya 2009 - November 2012
Nortel 1998 - 2008
ATT 1995 - 1995
MHPCC 1994 - 1995
Skills
Unified Communications, Avaya, Sales Engineering, SIP, VoIP, Telephony, Managed Services, Ethernet, Cisco Technologies, Network Design, CTI, QoS, Wireless, IVR, IP, H.323, TDM, Contact Centers, MPLS, Telecommunications, LAN-WAN, Network Architecture, SNMP, Frame Relay, ISDN, SIP Trunking, Unified Messaging, WLAN, Switches, Video Conferencing, WAN, Network Engineering, ATM networks, TCP/IP, Telepresence, WiFi, Carrier Ethernet, OSPF, Routing, SS7, Routers, Metro Ethernet, DWDM, BGP, Juniper, Routing Protocols, Wireless Networking, WiMAX, SDH, MPLS VPN
Education
Florida State College at Jacksonville 1981 — 1985
AS, Electronics
Intel Corporation April 2013 - Present
Intel Corporation November 2005 - March 2013
Intel Corporation October 2011 - January 2013
Intel Corporation January 2008 - December 2012
Lucent Technologies/Agere Systems/AT&T June 1995 - November 2005
AT&T November 1985 - June 1995
Skills
Semiconductors, SPC, Cross-functional Team..., Manufacturing, Six Sigma, Semiconductor Industry, Process Improvement, Electronics, Design of Experiments, Process Engineering, Lean Manufacturing, Program Management, Engineering Management, IC, Supply Chain Management, Project Management, Failure Analysis, Product Management, Operations Management, Engineering, Employee Engagement, Continuous Improvement, Management, Robotics, Troubleshooting, Root Cause Analysis, JMP, Process Simulation, R&D, Leadership, Metrology, DMAIC, Manufacturing..., Manufacturing..., FMEA, Collaborative Leadership
Education
Florida Metropolitan University 1989 — 1991
Bachelor's degree, Business
ITT Technical Institute-Tampa 1983 — 1985
Associate of Arts and Sciences (A.A.S.), Electronic Engineering Technology
AT&T 1996 - 1998
Education
Florida International University - College of Business
MBA, International Marketing
Vassar College
BA, Hispanic studies
YP May 2013 - Present
YP May 2012 - May 2013
AT&T 2007 - May 2012
BellSouth/AT&T 1992 - 2007
US Army January 1980 - October 1996
Skills
Vendor Management, Integration, Call Centers, SDLC, System Deployment, Managed Services, Disaster Recovery, Troubleshooting, Requirements Analysis, Process Improvement, Cross-functional Team..., IT Operations, Windows Server, VoIP, LAN-WAN, Wireless, Telecommunications, Operating Systems, IT Management
Education
Florida Southern College 1977 — 1979
BSBA, Business Administration
Andrew College 1974 — 1976
General
Callware Technologies January 1995 - Present
Callware Technologies 1995 - 2010
AT&T 1988 - 1995
Education
Florida Community College at Jacksonville 1982 — 1984
N.B.Forrest 1979 — 1981
Cardno TBE November 2009 - Present
AT&T March 2008 - October 2009
TBE Group, In. September 2003 - March 2008
Intermediair 1998 - 2000
Skills
Microstation, AutoCAD, Utility Locating, Topographic Surveys, Surveying, Utility Mapping, CAD, MicroStation, Water, Construction, Civil Engineering
Education
North Carolina Agricultural and Technical State University 2015 — 2019
Bachelor's degree, Geomatics
Florida State College at Jacksonville 2005 — 2009
Humana July 2014 - Present
C.S. Tatem & Associates August 2013 - July 2014
Sweat Equity Promo, LLC August 2012 - August 2013
Tatem Marketing, LLC February 2003 - December 2012
Breckenridge Financial Supplies 1999 - 2003
Preferred Consumer Marketing, Inc. 1997 - 1999
Quantam Management/ Coventry Healthcare 1996 - 1997
Coventry Health Care 1994 - 1996
AT&T 1990 - 1994
Skills
Public Speaking, Product Development, Social Media, Small Business, Social Networking, Entrepreneurship, Social Media Marketing, Strategic Planning, Business Development, Business Strategy, Web Design, Start-ups, Coaching, Budgets, Leadership, Management, Online Advertising, Direct Sales, Sales Management
Education
Florida Community College at Jacksonville 1990 — 1993
Associate of Arts (AA), Business Administration and Management, General
Verizon Business 1998 - August 2011
AT&T 1963 - June 1998
Citibank 1990 - 1998
Education
Florida State College at Jacksonville 1963 — 1968
Vanco US May 2005 - Present
Pivotal - Global Capacity May 2005 - Present
MCI/Worldcom November 1998 - February 2003
AT&T July 1990 - November 1998
Skills
Ethernet, Frame Relay, Telecommunications, Customer Service, VoIP, ONS
Education
Florida Memorial College 1985 — 1991
Bachelor of Science (B.S.), Clinical/Community Psychology
AT&T June 2011 - Present
AT&T January 2010 - June 2011
AT&T September 1996 - February 2010
BellSouth Telecommunications October 2006 - October 2007
BellSouth Telecommunications September 2005 - October 2006
Skills
Networking, Telecommunications, Wireless, Technical Support, Management, Microsoft Office, Software Installation, Leadership, VoIP, Editing, Integration, Computer Network..., Vendor Management, Software Documentation, Team Building, Ethernet, Visio, IP, Project Management, Customer Service, TCP/IP
Education
Walden University 2006 — 2007
Doctor of Philosophy (PhD), Applied Management and Decision Sciences
Florida Metropolitan University 2000 — 2004
Masters of Business Administration (MBA)
Saint John's University 1991 — 1995
Bachelors, Computer Science
ATT August 2010 - Present
AT&T January 2007 - Present
BellSouth Long Distance May 1999 - December 2007
Bellsouth LD 1998 - 2007
Skills
Network Design, Network Design Engineer, LTE, Switches, Telecommunications, Vendor Management, IP, Computer Network..., SS7, Wireless, Networking, Ethernet, Telephony, Provisioning, VoIP, Fiber Optics, T1, WAN, Frame Relay, Network Engineering, Unified Communications, SIP, MPLS
Education
Florida State College at Jacksonville
AT&T 2011 - Present
AT&T 2007 - 2011
US Imaging Solutions 2005 - 2007
Enterprise Rent a Car 2003 - 2005
Skills
Wireless, Direct Sales, Leadership, Account Management, Co-location, Managed Services, Solution Selling, Unified Communications, VoIP, Telecommunications, Marketing, Sales Management, Recruiting, Team Leadership, Cloud Computing, IP, Sales Operations, Networking, Sales Process, Selling, SaaS, Strategic Partnerships, Salesforce.com, Cold Calling, Professional Services, Mobile Devices, Sales
Education
Nova Southeastern University 2010 — 2012
Masters of Business Administration, Global Management
Florida Memorial College 1999 — 2003
Bachelor of Science, Business Administration
Florida Memorial College 1999 — 2003
Bachelor of Science, Management Information Systems
Payment Systems - Card Processing Available May 2014 - Present
Adecco Staffing, USA May 2003 - Present
Hibrid Staffing January 2012 - January 2013
AT&T May 1995 - May 2003
Skills
Recruiting, Account Management, Executive Search, Technical Recruiting, New Business Development, Contract Recruitment, Sales Management, Talent Acquisition, Temporary Staffing, Business Development, Sales, Recruitment Advertising
Education
Florida Southern College 1995 — 1997
Associate of Science (A.S.), Accounting
AT&T August 2003 - Present
MSI Consulting November 2000 - August 2003
EDS July 1998 - November 2000
FAMU-FSU College of Engineering 1995 - 1998
Skills
Unix Shell Scripting, High Availability, Solaris, Veritas Cluster Server, Unix, Red Hat Linux, EMC Networker, EMC Storage, Netbackup, Truss, Perl, Disaster Recovery, Shell Scripting, Servers, System Administration
Education
Florida State University 1992 — 1996
Computer Science
Duncan U. Fletcher High School 1989 — 1992
AT&T November 2010 - Present
AT&T 2003 - 2010
Cingular Wireless 2001 - 2003
Education
Florida Metropolitan University 2001 — 2003
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Florida State University 1995 — 1998
BS, Communications
Ally Financial Inc. 2010 - Present
AT&T July 2009 - September 2010
AmeriCredit Financial Services June 2001 - January 2008
National Auto Finance 2003 - 2004
Bombardier Capital February 1997 - May 2001
Duval Honda 1995 - 1997
Skills
Consultative Selling, Credit, Call Center, Sales Management, Financial Analysis, Finance, Profit, Selling, Sales
Education
Florida Community College at Jacksonville 2009 — 2012
AT&T March 2010 - Present
Skills
Telecommunications, Wireless, VoIP, IP, Managed Services, Unified Communications, Call Centers, Ethernet, Mobile Devices, Telephony, Solution Selling, Vendor Management, Account Management, Training, Broadband, Leadership, MPLS, Sales Management, SIP, Social Networking, Team Leadership
Education
Florida International University - College of Business
Bachelor's in Business Management
NGA Human Resources May 2010 - Present
Convergys May 1998 - May 2010
AT&T November 1985 - May 1998
Skills
Service Delivery, Management, ERP, BPO, Call Centers, Outsourcing, Vendor Management, Team Management, Business Analysis, Transition Management, Requirements Analysis, Process Improvement, Customer Service, CRM, Technical Support, Developers
Education
Florida Community College at Jacksonville 1995 — 1995
C++ Class, (Grade: A)
AT&T Programmer Basic Training 1985 — 1985
Computer Programming, (Grade: Pass)
Jones College-Jacksonville 1983 — 1983
Associate of Applied Science in Computer Information Systems, Computer Science, (Grade: 3.7 GPA)
Photography November 2012 - Present
AT&T September 2012 - Present
Larry's Giant Subs Corporate Office November 2009 - January 2010
Kona Skatepark May 2004 - August 2006
Skills
Customer Service, Event Planning, Microsoft Office, Social Media, Restaurants, Marketing, Event Management, Microsoft Excel, Social Media Marketing, PowerPoint, Hospitality, Restaurant Management, Budgets, Strategic Planning, Food & Beverage, Microsoft Word, Marketing Strategy, Sales, Food Service, Inventory Management
Education
Florida Community College at Jacksonville 2004 — 2005
Rent-A-Nanny August 2005 - Present
Convergys September 1983 - February 2005
AT&T September 1983 - September 1998
Skills
Screening, Background Checks, Time Management, Small Business, Interviews, Temporary Placement, Entrepreneurship, BPO, Outsourcing, Management, Marketing, Leadership, Strategic Planning, Customer Satisfaction, Leadership Development, Training, Social Media Marketing, Team Building, Call Center, Deferred Compensation, Public Speaking, Social Networking, Process Improvement, Call Centers, Customer Service, Event Planning, Fundraising, Social Media, Recruiting
Education
St Leo University 2003 — 2005
Business Managment
Florida State College at Jacksonville 1984 — 1986
General
IBM Global Business Services April 2011 - September 2011
Convergys June 2006 - March 2011
Convergys 2006 - 2010
Convergys November 2003 - June 2006
Convergys January 1999 - November 2003
AT&T July 1996 - January 1999
Education
University of North Florida - College of Business Administration 2000 — 2006
B.B.A., Business Management
Florida State College at Jacksonville
A.S., Computer Programming and Systems Analysis
Quatrro August 2015 - Present
AT&T August 2012 - May 2015
AT&T January 2010 - November 2012
Stevens Graphics/AT&T May 2004 - January 2010
Skills
Microsoft Office, 12+ years of customer..., 5+ years of billing..., 5+ years in printing..., sharp communication..., excellent time..., multi-tasking and..., Outlook, Microsoft Excel, PowerPoint, Data Entry, Time Management, Accounts Payable, Analysis, Budgets, Event Management, Event Planning, Invoicing, Management, Marketing, Process Improvement, Process Scheduler, Project Management, Project Planning
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services
Keller Graduate School of Management of DeVry University 2005 — 2007
Masters, Human Resources Management
Florida Memorial College 1998 — 2002
Bachelor of Science, Business Administration
Convergys March 1999 - Present
AT&T April 1998 - March 1999
AT&T Solutions Customer Care / American Transtech October 1995 - March 1998
AT&T Solutions Customer Care / American Transtech January 1993 - September 1995
AT&T Solutions Customer Care / American Transtech July 1984 - December 1992
AT&T Information Systems / American Bell May 1982 - June 1984
Illinois Bell November 1968 - April 1982
Skills
Business Analysis, SQL, PowerBuilder, Vendor Management, Service Delivery, ITIL, Requirements Analysis
Education
University of North Florida - College of Business Administration 1992 — 1997
Bachelor of Business Administration (BBA), Magna Cum Laude
Florida Community College at Jacksonville
Associate in Arts
Westgate New Testament Church April 2013 - Present
Westgate New Testament Church February 2012 - April 2013
Calvary Assembly of God April 2012 - October 2012
Wycliffe Bible Translators October 2007 - April 2012
The Franklin Realty Group, Inc May 2006 - August 2011
INSTALLS inc December 2007 - December 2010
AT&T 1995 - 2005
AT&T 1995 - 2005
Skills
Customer Service, Windows, Active Directory, Administration, Microsoft Office, Problem Solving, Mentoring, Customer Relations, Outlook, Editing, Public Speaking, Social Media, Public Relations, Logistics, Leadership Development, Computer Hardware, Research, Teamwork, Inventory Management, Supervisory Skills, Team Building, Pastoral Counseling, Troubleshooting, Coaching, Ministry Leadership, Non-profits, System Administration, Training, Leadership, Project Management, Team Leadership, Microsoft Word, Management, Teaching, Technical Support, Program Management, Windows 7, Ministry Development, Preaching, Organizational..., Computer Repair, Strategic Vision, Computer Network..., Executive Management, Writing, Networking, Budgets, Bible Study, Staff Development, Volunteer Management
Education
Florida Southern College 1986 — 1990
Bachelor of Science, Communications
Winter Park Tech 2012 — 2013
Network and System Administration/Administrator, A
Southeastern University 1986 — 1987
Palm Beach Atlantic University 1981 — 1982
Twin Lakes High 1974 — 1978
Fidelity National Financial May 2008 - Present
WNCW June 2005 - February 2008
Gomez & Associates September 2003 - June 2005
Mactec November 2001 - September 2003
At&T September 1999 - June 2001
Skills
Title Insurance, Legal Documents, Notary Public, Closings, Legal Assistance, Real Estate Transactions, Lexis, Litigation
Education
Florida National College-Main Campus 2002 — 2005
Associate of Science (A.S.)
Barbarah Goleman Senior High 1996 — 1998
High School Diploma
ATT April 2002 - Present
Williams Communications Solutions January 1998 - January 2002
Sprint January 1996 - January 1998
Central Telephone Company of Florida January 1988 - January 1996
Skills
NATA, PUR, DENM, Unified Communications, Managed Services, MPLS, SaaS, VoIP, Account Management, Solution Selling, Telecommunications, Sales, Wireless, Direct Sales, Selling, Cloud Computing, Professional Services, Telephony, Data Center
Education
Florida Community College at Jacksonville
AA, Bujsiness and Computer Science
Iowa State University - College of Business
Certificate, Voice and Data Communications
Nashville State Community College
Certificate, Audio Visual Technology
Tennessee Technological University
University of North Florida
Business Management
AT&T January 2007 - Present
Bellsouth April 2004 - January 2007
BellSouth January 2001 - April 2004
St Vincents Medical Center January 1983 - December 2000
Skills
IP, Network Design, VoIP, Telecommunications, Vendor Management, MPLS, Wireless, Cisco Technologies, Customer Service, Strategic Planning, Customer Satisfaction
Education
University of Florida 1978 — 1979
Math/Computers
Florida Junior College 1981 — 1983
Associate of Science (A.S.), Respiratory Therapist
Florida Community College at Jacksonville 1976 — 1977
Associate's degree, General Studies
United States Navy April 1989 - Present
AT&T January 1987 - April 1989
Skills
Speakes Haitian language, Event Management, Leadership Development, Leadership, Program Management, Government, Training, Policy, Team Leadership, Organizational..., Project Planning, Change Management, Team Building, Management, Project Management, Operations Management, Human Resources, Proposal Writing, Strategic Planning, Supervisory Skills, DoD, Coaching, Security Clearance
Education
Webster University 2004 — 2006
MA, Human Resource Management
Florida Southern College 1991 — 1992
Associate of Arts (AA), General Studies
AT&T July 2013 - Present
AT&T February 1977 - July 2013
Skills
Telecommunications, Outlook, Voice Mail, Microsoft Excel, Microsoft Word, Clerical Skills, Management, MPLS, Networking, Ethernet, Network Design, Telephony
Education
Florida Community College at Jacksonville 1980 — 1986
AS, Data Processing & Information Systems
Att March 1970 - Present
Education
Florida State College at Jacksonville
Two year, Electrical, Electronics and Communications Engineering
AT&T November 2010 - Present
AT&T November 2006 - November 2010
AT&T January 2001 - November 2006
Education
Jacksonvill Baptist Theological 2008 — 2010
Theology, Theology/Theological Studies, A
Florida Community College at Jacksonville 1997 — 2000
Crimonology, Criminal Justice and Corrections, B
Keystone Group Investments LLC April 2010 - Present
AT&T June 2000 - Present
US Navy April 1996 - April 2000
Skills
Negotiation, Customer Service, Microsoft Excel, Microsoft Office, Property Management, Budgets, Real Estate, Public Speaking, Microsoft Word, Investment Properties, Strategic Planning, Residential Homes, Research, PowerPoint, Rentals
Education
Miami Carol City senior high school 1991 — 1995
Florida Memorial College
AT&T May 2014 - Present
Florida State College at Jacksonville November 2012 - April 2014
Skills
Microsoft Office
Education
Florida State College at Jacksonville
Associate of Science (AS), Environmental Science
AT&T November 2010 - Present
Education
Florida International University - College of Business Administration 1996 — 1998
Bachelor's degree, Business Administration and Management, General
AT&T June 2015 - Present
Skills
Customer Service, Automotive, Vehicles, Customer Satisfaction, Team Building, Inventory Management, Microsoft Office, Team Leadership, Microsoft Excel, Automobile, Strategic Planning, Troubleshooting
Education
Florida State College at Jacksonville 2007 — 2008
Middleburg High School 2006 — 2007
High school diploma
Bishop john Snyder high school 2003 — 2006
High school diploma
AT&T August 1999 - Present
Skills
Communites Powerfully..., Building Relationships, Leadership Development, Strategic Planning
Education
Florida State College at Jacksonville