AT&T Company
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AT&T Employees
AT&T
Skills
Call Centers, Customer Satisfaction, Customer Retention, Telecommunications, Customer Experience, Managed Services, Customer Service, Project Management, VoIP, Telephony, IP
Education
Tougaloo College
State of Tennessee April 2012 - Present
Cisco Systems July 2010 - July 2011
Cisco Systems, Inc. January 2001 - August 2010
Lucent Technologies 1996 - 2000
AT&T 1995 - 1997
Skills
State and Local..., Enterprise Solutions, Consultative Selling, Business and Technical..., Compliance Management, Talent Development, Sales Management, Business Analysis, Technical Writing, Process Improvement, Talent Management, CRM, SaaS, SDLC, Enterprise Software, Selling, Team Leadership, Marketing, Marketing Strategy, Team Building, Vendor Management, Program Management, Cisco Technologies, Networking, Training, Project Management, Security, Data Center, Management, IT Management, Leadership, Disaster Recovery, Integration, Information Technology, Managed Services, Telecommunications, Professional Services, Business Development, Account Management, Cloud Computing, Business Intelligence, Consulting, Solution Selling, Sales, Channel Partners, Salesforce.com, Go-to-market Strategy, Product Development, Cross-functional Team..., Negotiation
Education
Trevecca Nazarene University
Management and Human Relations
Apple 2014 - Present
AT&T September 2012 - Present
The Lipstick Lounge 1998 - Present
Verizon Wireless August 2006 - May 2011
Skills
Sales, Direct Sales, Cold Calling, Solution Selling, Account Management, Sales Process, Customer Retention, Telecommunications, Wireless, Customer Service, Customer Satisfaction, Sales Operations
Education
Trevecca Nazarene University 2013 — 2017
Bachelor's degree, Music business
Ken wood High School 1999 — 2013
General high school diploma
Team National July 2014 - Present
University Physicians, PLLC May 2011 - August 2013
Primerica September 2009 - June 2013
Self-employed August 2005 - September 2008
AT&T January 2007 - April 2008
SkyTel 1997 - 2002
Skills
Term Life Insurance, Securities, Investments, IRAs, Mutual Funds, Organizational..., Entrepreneurship, Sales Effectiveness, Customer Service, Customer Satisfaction, Supervising, Team Leadership, Team Management, Team Building, Cross-functional Team..., Recruiting, Communication Skills, Highly motivated..., Time Management, Finance, Budgets, Healthcare, Small Business, Insurance, Training, Financial Services, Call Centers, Management, Leadership Development, Customer Retention, Leadership, Process Improvement, Sales, Coaching, Sales Operations, Sales Management, Customer Experience, Interviews, Employee Benefits, Talent Management, Employee Training, Analysis, Performance Management, Strategic Planning, Business Planning, Marketing, Employee Relations, Organizational..., Forecasting, Conflict Resolution
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Public Administration (MPA), Public Administration
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, 3.19
Tougaloo College 1992 — 1995
Bachelor's degree, Political Science and Government
H.S.A February 1998 - Present
TNT Properties llc January 2001 - Present
Bulldog Federal Credit Union February 2009 - Present
American Mobile Satellite June 1995 - February 1998
WorldCom September 1994 - June 1995
MCI Corporation August 1987 - September 1994
AT&T January 1986 - June 1987
Skills
Transportation, Business Strategy, New Business Development, Operations Management, Negotiation, Change Management, Logistics, Team Building, Sales Management, Customer Service, Project Management, Telecommunications, Banking, Satellite Communications, Satellite Systems..., Data Center, Protocols TCP/IP, X.25, Cisco Wireless, Landlord/tenant Issues, Business Development, Contract Negotiation, Account Management, Sales, Marketing Strategy, Management, Training
Education
Towson University
Business, Management, Marketing, and Related Support Services
Virginia Tech
Electrical Engineering Technologies/Technicians
Evergreen Presbyterian Ministries INC. October 2011 - Present
ATT March 1992 - December 2010
Skills
Executive management, Team Leadership, Business Development, Customer Service, Microsoft Excel, Leadership, Microsoft Office, Microsoft Word, Non-profits, Newsletters, Community Outreach, Office Management, Organization, PowerPoint, Problem Solving, Strategic Planning, Quality Management, Writing
Education
Trevecca Nazarene University
Master of Arts (MA), Organizational Management
University of Alabama at Birmingham
Bachelor of Arts (B.A.), English Literature and Psychology
AAA June 2010 - Present
AAA Carolinas June 2010 - Present
GameStop July 2006 - June 2008
AT&T April 2005 - July 2006
Blockbuster August 2001 - May 2004
Nucor Corporation May 2001 - August 2001
U.S. Coast Guard February 1997 - February 2001
Skills
Travel Planning, Film, Disney Vacations, North America Travel, Universal Orlando..., Seaworld Theme Parks, Legoland Theme parks, Account Management, Business Travel, Cruises, Customer Satisfaction, Customer Service, Event Management, Hospitality, Hotels, Leisure, Leisure Travel, Management, Marketing, Sabre, Sales, Sales Management, Sports, Tourism, Travel Management, Vacation
Education
Trident Technical College 2003 — 2010
Associate's Degree, Hospitality and Tourism
AT&T
Skills
Customer Service, Relationship Management, Telecommunications, Sales, Hospitality Management, Hospitality Industry, Broadcast Television, Television
Education
Towson University
Bachelor's degree, Mass Communication/Media Studies, 3.0
SimplexGrinnell November 2014 - Present
US Air Force Reserve April 2010 - Present
AT&T April 2013 - November 2014
SimplexGrinnell November 2007 - April 2013
AT&T November 2006 - October 2007
Skills
Fire Protection, Life Safety, Fire Alarm, NFPA, Fire Suppression Systems, Fire Safety, Low Voltage, Alarm Systems, Access Control, CCTV, IP Cameras, Fire Management, Inspection, Code Enforcement, Troubleshooting, Security, Hazardous Materials
Education
Trident Technical College
Westfield May 2013 - Present
Sykes May 2011 - March 2013
AT&T June 2011 - July 2012
Thorpe Enterprises June 2009 - July 2011
Thorpe Enterprises March 2006 - June 2009
Colleton County Department of Health July 1999 - February 2006
United States Marine Corps July 1984 - December 1998
Skills
Telecommunications, Team Leadership, Microsoft Office, Windows, Customer Service, Team Building, VoIP, Training, Active Directory, Microsoft Excel, Software Documentation, Security, Troubleshooting, Program Management, Networking, Budgets, Public Speaking, Leadership, Surveillance, Management
Education
Keiser University 2009 — 2013
BS, Health Science
Trident Technical College
AT&T December 2014 - Present
Verizon Wireless 2013 - 2014
Verizon Wireless February 2011 - September 2013
Verizon Wireless June 2009 - February 2011
Phone Smart May 2005 - June 2009
Alltel Wireless 2003 - 2005
Alltel Wireless 2001 - 2003
Skills
Wireless, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Microsoft Office, Sales, Telecommunications, Cellular Communications, Mobile Devices, Store Management, Team Leadership, Inventory Management, Team Building, LTE, Loss Prevention
Education
Trident Technical College 2006 — 2008
Associate of Arts (AA)
AT&T February 2014 - February 2015
Insight Global July 2013 - November 2014
ManTech November 2008 - August 2011
Computer Sciences Corporation 2008 - 2011
Skills
Electronics Technology, CompTIA, Technical Support, CompTIA Network+..., Windows Server, CompTIA Network+, Routers, Network Security, Information Assurance, Security+, Software Installation, Security, Windows 7, Active Directory, System Administration, Program Management, Security Clearance, Troubleshooting
Education
Trident Technical College 2013 — 2014
Associates of applied science, Computer and Information Systems Security/Information Assurance
Summerville H.S. 1993 — 1997
High school Diploma
AT&T July 2015 - Present
AT&T May 2015 - June 2015
AT&T March 2014 - March 2015
AT&T August 2013 - March 2014
Greater Baltimore Medical Center January 2013 - May 2013
LifeBridge Health July 2012 - March 2013
FedEx Office May 2010 - July 2012
Skills
Project Management, Customer Service, Leadership, Account Management, Sales Management, Management, Training, Marketing, Sales Operations, Telecommunications, Direct Sales
Education
Towson University 2009 — 2013
Bachelor of Science, Health Care Management/ Business Administration
Eden Realty & Management Inc November 2008 - Present
Independant Marketing Consultant 2001 - 2013
Verizon July 2008 - October 2009
AT&T November 2001 - December 2005
Skills
Real Estate, Investment Properties, Negotiation, Business Analysis, Business Strategy, Telecommunications, Network Administration, Wireless Routers, Wireless Communications..., Business Networking, Programming, Software Implementation, SAP Implementation, Integrated Circuit..., Data Analysis, Marketing, Comparative Market..., Information Management, Cisco Technologies, Digital Circuit Design, Circuit Analysis, Wireless Networking, Microsoft SQL Server, Reporting & Analysis, Data Management, Cisco Routers, LAN-WAN, Switching, LAN Switching, DS3, T1s, ISDN, Integration, Business Intelligence, Microsoft Office, Visual Basic, C++, HTML, C#, Routing Protocols, JavaScript, XML, DHTML, Frame Relay, Microsoft Visual Studio..., Mops, CLR, VoIP, Cisco VoIP, NOC
Education
Walden University 2013 — 2015
Master's degree of Information Technology, Software Engineering
New Horizons Computer Learning Centers 2012 — 2013
Information Technology Specialist 2
Tiffin University 2008 — 2012
Master of Business Administration (MBA), Marketing, General Management
Ursuline College 2000 — 2004
Bachelor degree in Accounting & Business Administration
Signe Spine and Rehab July 2015 - Present
Concentra November 2010 - June 2015
Coastal Occupational Medicine January 2006 - October 2010
AT&T January 2004 - December 2005
Skills
Managed Care, Process Improvement, Medicare, Hospitals, Sales, Vendor Management, Physician Relations, Insurance, Physicians, Healthcare Information..., Nursing, Quality Improvement, Revenue Cycle, Disease Management, Utilization Management, Medicaid, Orthopedic, Team Building, Healthcare, Healthcare Management, Customer Service, Leadership, HIPAA, EMR, Training, Management, Strategic Planning, Sales Operations, Contract Negotiation, Account Management, Coaching, Operations Management, Public Speaking, Leadership Development, Customer Retention, New Business Development, Recruiting, Marketing, Team Leadership, Performance Management, Cross-functional Team..., Marketing Strategy, Microsoft Office, Cold Calling
Education
Trident Technical College 2001 — 2003
Associate's degree, Registered Nursing/Registered Nurse
VMware January 2015 - Present
Data Networks 2010 - 2014
Data Networks 2003 - 2010
TESSCO Technologies 1999 - 2003
AT&T 1994 - 1999
Skills
Solution Selling, Cloud Computing, Data Center, Unified Communications, Managed Services, Salesforce.com, Professional Services, Virtualization, Storage, Account Management, Business Development, SaaS, Channel Partners, Pre-sales, Disaster Recovery, Security, Network Security, Telecommunications, HP, Cisco Technologies, Networking, Enterprise Software, VMware, Strategic Partnerships, Sales, Management, Leadership, Marketing, Lead Generation, Contract Negotiation, Team Building, Strategic Planning, Wireless, Vendor Management, Direct Sales
Education
Towson University
Bachelor of Science (B.S.), Business Administration and Management, Marketing
Ceannate Corp. August 2014 - Present
The Optimistic Divorcees February 2014 - Present
Faithe Effect October 2011 - Present
Insight Behavioral Health Centers May 2012 - August 2014
AT&T March 2001 - September 2011
Skills
Event Planning, Social Media, Microsoft Office, Customer Service, Microsoft Word, Community Outreach, PowerPoint, Social Networking, Research, Time Management, Office Management, Strategic Planning
Education
Kenwood Academy 1991 — 1997
South Suburban College
Trinity International University
Worked through various agencies. September 2009 - December 2014
AT&T April 2008 - September 2009
Chevron Corp December 2005 - April 2008
Spire Systems, Inc April 2002 - December 2005
Electronics for Imaging, BV March 2001 - April 2002
Hewlett-Packard February 1999 - March 2001
Manufacturing Services, Ltd January 1995 - February 1999
Solectron, Inc. (Acquired by Flextronics) January 1993 - January 1995
Skills
CRM software, Global procurement, Relationship management, Inventory Management, Logistics, Supply Chain Management, Contract Management, Materials Management, Strategic Planning, Organizational..., Partner Development, Multi-site, Purchasing, Supply Chain, Warehousing, Negotiation, Budgeting, MRP, Planning, Warehouse Management, Operations Management, Strategic Sourcing, Production Planning, Process Engineering, Supplier Management, Contract Negotiation, Cost Reduction, Product Development, Telecommunications, P&L Management, Contract Negotiations, Sourcing, Process Improvement, Vendor Management, Program Management, Change Management, Outsourcing, Team Building, SAP, Six Sigma, Lean Manufacturing, Vendor Relations, Problem Solving, Forecasting, Continuous Improvement, ERP, Global Sourcing, Cross-functional Team..., Team Leadership, Manufacturing
Education
Trinity College, Dublin 1988 — 1992
BS, Business
Staples Advantage May 2015 - Present
Tech TY March 2009 - Present
AT&T Mobility March 2006 - February 2009
Channels4Revenue, Inc. November 2001 - September 2003
AT&T 1996 - 2000
Tech Data 1990 - 1992
Skills
Account Management, Sales, Management, E-commerce, Direct Sales, Telecommunications, Program Management, Entrepreneurship, Non-profits, Operations Management, Sales Management, Social Media Marketing, Marketing, Marketing Strategy, Strategic Partnerships, Sales Operations, Strategic Planning, New Business Development
Education
Towson University 1978 — 1981
Bachelor of Science, Business and Marketing
Vanguard Cleaning Systems of Hampton Roads December 2005 - Present
Lucent Technologies July 1999 - February 2005
Alcatel-Lucent August 1989 - February 1999
AT&T 1973 - 1989
C&P Telephone 1973 - 1983
C&P Telephone 1973 - 1983
C&P Telephone 1973 - 1983
Skills
Coaching, Manager Development, Financial Management, Franchising, Negotiation, Contract Negotiation, Telecommunications, Customer Service, Business Development, Operations Management, Team Building, Managerial Finance, Account Management, Project Management, Marketing Strategy, Entrepreneurship, Sales, Business Planning, Marketing, Lead Generation, Strategy, Selling, Sales Management, Management, Recruiting, Team Leadership, Start-ups, New Business Development, B2B, Small Business, Leadership, Sales Process, Customer Retention, Strategic Planning, Direct Sales, Sales Operations, Pricing, P&L Management, Budgets, Business Strategy, CRM, Customer Satisfaction, Networking
Education
University of Maryland Francis King Carey School of Law 1974 — 1978
JD, Law
Towson University 1970 — 1972
BS, Sociology
The Household 2006 - Present
AT&T 2004 - 2006
March of Dimes 2002 - 2004
Qwest 2001 - 2002
AT&T 1996 - 2001
Skills
Project Management, Corporate Finance, IT Management, Database Marketing, Data Modeling, Team Management, Leadership Development, Sales Management, Telecommunications..., Non-profit Director, Non-profit Program..., Marketing Management, Department Budgeting, Customer Service, CRM, Process Improvement, Strategy, Competitive Analysis, Telecommunications
Education
Trinity University
Bachelor of Science (BS), Business Administration and Management, General
Spears Trucking 2014 - Present
QVC August 2010 - March 2011
AT&T December 1999 - December 2009
Skills
Customer Service, Administration, Bookkeeping, Accounts Payable &..., Payroll, Import Export, Trucking
Education
Tidewater Community College 2013 — 2013
Business Administration and Management, General
Currituck County High School 1996 — 1999
Diploma
AT&T February 2015 - Present
AT&T September 2014 - January 2015
Bell Ford February 2014 - August 2014
Toyota of Greer February 2013 - January 2014
Cherry Hill Photo November 2011 - December 2012
WNAZ August 2008 - February 2011
Skills
Sales, Telecommunications, Public Speaking, Management, Automotive Sales, Communication, Microsoft Office, Radio Broadcasting, Retail, Eagle Scout, Performing Arts, Computer Proficiency, Multi Tasking, Highly personable, Promotions, Works well under...
Education
Trevecca Nazarene University 2008 — 2012
Bachelor of Science (BS), Mass Communication/Media Studies
Speedy Transmission Center-Marietta March 2011 - Present
Speedy Transmission of Marietta February 2011 - Present
Deltacom June 2010 - March 2011
Time Warner Cable Business Class November 2008 - March 2010
Time Warner Cable 2008 - March 2010
AVV; dominion enterprises May 2007 - November 2008
Flexicom June 2006 - May 2007
AT&T January 2002 - May 2006
Verizon Wireless March 1995 - January 2002
Skills
Managed Services, B2B, Sales Process, Account Management, Sales Management, Solution Selling, Cold Calling, Telecommunications, VoIP, Sales, Selling, Management, Marketing, Salesforce.com, Contract Negotiation, Direct Sales, Training, Budgets, Sales Operations, Wireless, Vendor Management, Customer Satisfaction, Retail, Customer Retention, Unified Communications, Call Centers, Sales Presentations, New Business Development, Customer Service, CRM, Lead Generation, Marketing Strategy, Strategic Planning, Ethernet
Education
Tidewater Community College 1992 — 1994
G4S October 2014 - Present
Army National Guard February 2009 - Present
AT&T December 2013 - January 2014
SIM Consulting March 2013 - May 2013
CGI 2011 - 2013
Skills
Microsoft Office, MS Project, Windows, Microsoft Excel, Outlook, Microsoft Word, XP, Windows Server, Team Leadership, Customer Service, Administrative..., PowerPoint, Windows 7, Access, Visio, Software Documentation, DoD, Supervisory Skills, Training, Leadership, Data Entry, Government, Databases, Adobe Acrobat, Security, Project Planning, Program Management, Time Management, Team Building, Customer Satisfaction, Teamwork, Networking, Management, HTML, Inventory Management, Security Clearance, Logistics, Office Management, Critical Thinking, Policy, Telephone Skills, Contract Management, Office Administration, Army, Military, System Administration, Military Experience, Military Operations, National Security, Defense
Education
Trident Technical College 2014 — 2015
Associate of Arts (A.A.), Mass Communication/Media Studies
Trident Technical College 2010 — 2015
Associate of Science (A.S.), Engineering Design
Goose Creek High School 2005 — 2009
Diploma, General
Office Depot 2008 - 2014
Office Depot 1996 - 2008
Capstone Training, a Sandler Sales Institute 2006 - 2006
AT&T 1999 - 2004
Skills
Supervisory Skills, Employee Training, Staff Development, Client Development, Recruiting, Performance Management, Customer Service, Protocol, Systems Analysis, Market Analysis, Teamwork, Sourcing, Customer Satisfaction, Customer Retention, Hiring, Account Management, Management, Sales, Inventory Management, Team Building, Leadership, Training, Team Leadership, Microsoft Office, Direct Sales, Sales Operations
Education
Missssippi College
Master of Education (M.Ed.), Speech and Communicative Arts
Right Management
Tougaloo College
Bachelor of Arts (BA), English
Miami Private Tutors October 2013 - Present
AT&T September 2013 - Present
Skills
Research, PowerPoint, Microsoft Word, Microsoft Office, Public Speaking, Microsoft Excel, Leadership
Education
University of Miami 2007 — 2011
Knox Theological Seminary
Master of Arts (MA), Theological and Biblical Studies
Trinity International University-Florida
Master's degree, Mental Health Counseling/Counselor
Long & Foster Companies June 1987 - Present
Long & Foster Companies June 1986 - Present
AT&T May 1972 - March 1983
Education
Towson University 1968 — 1972
B.A., Mathemeatics
Virginia Wesleyan
AT&T 2008 - Present
Network Building & Consulting January 2005 - November 2008
Skills
Telecommunications, Wireless, Vendor Management, Program Management, 4G, UMTS, LTE, CDMA, GSM, 3G, Project Management, System Deployment
Education
Towson University
AT&T November 2013 - Present
Shiloh-The Well Englewood October 2003 - Present
AT&T May 2000 - March 2013
Skills
Telecommunications, Public Speaking, Community Outreach, Volunteer Management, Nonprofits, Youth Ministry, Preaching, Team Leadership, Call Centers, Customer Service, Fundraising, Leadership, Leadership Development, Microsoft Office, Networking, Social Networking, Training, Team Building, Teaching, Strategic Planning, Coaching
Education
Trinity International University
Christian Studies
AT&T August 2009 - Present
AT&T 2009 - 2011
Consolidated communications March 2008 - July 2009
Millersberg General Store October 2006 - March 2008
Skills
Cellular Communications, Customer Service, Customer Satisfaction, Customer Retention, Customer Management, Technology, Jaguar, Music, Acting, Entertainment, Entrepreneurship, Sales Management, Electronics, Telecommunications, AT&T, Telecommunications..., Telecommunication..., Mercedes-Benz, Rolls Royce, Modeling, Wholesale Purchasing, Sales, Television, Marketing, Affiliate Marketing, Online Advertising, Wrestling, Consumer Electronics, Consumer Marketing, Affiliate Relations
Education
Consolidated Communication 2008 — 2008
Customer Service
Shawnee Studios 2005 — 2008
Fashion Modeling, Acting, Marketing
Bond County Unit 2 2003 — 2007
Diploma, Business, Senior
Trinity Christian College 2006 — 2006
Certificate of Compltetion, Business
Trinity Christian College 2005 — 2005
Certificate of academic achievement, Business
Trinity Christian College 2005 — 2005
Certificate of completion, Business
inContact January 2015 - Present
inContact May 2012 - Present
NACR February 2004 - June 2012
Expanets January 2001 - January 2004
Lucent Technologies January 1997 - January 2001
AT&T April 1992 - January 1997
Skills
Direct Sales, Telephony, Contact Centers, Management, New Business Development, Contract Negotiation, Customer Service, Sales Presentations, Channel Partners, Managed Services, Sales, ACD, SIP Trunking, VoIP, Go-to-market Strategy, Avaya PBX, Contact Centre, SIP, SaaS, Avaya Technologies
Education
Towson University 1984 — 1988
Bachelor's of Science, Marketing/Management
KBR, Inc. August 2015 - Present
Jacobs December 2014 - March 2015
Fluor Corporation April 2014 - October 2014
SCE&G October 2013 - April 2014
Strom Engineering August 2012 - November 2012
Alcoa November 2009 - August 2011
Arkel International December 2008 - November 2009
AT&T August 2008 - February 2009
Roseburg Forestry Products November 2007 - January 2008
AT&T. Charleston, SC August 1998 - November 2007
Skills
Journeyman Rigger, Journeyman Millwright, Certified Mobil Crane..., NCO Leadership School..., 2-Year Industrial..., 2-Year Industrial..., 2-Year Technical Degree..., Electronic B&C School..., Laser Alignment..., Allen Bradley PLC..., 7-Level Series..., Multiple Training..., , Lean Manufacturing,..., Certified Welder, OSHA 10 Certified, Metal Fabrication, Preventive Maintenance, OSHA Certified, Fanuc Robots, Motoman robots, Training, Maintenance, Machining, Construction, PLC, Pumps, Factory, Lean Manufacturing, Forklift Operator, Petroleum, Power Plants, Inspection, Engineering, Commissioning, Heavy Equipment, Piping, Supervisory Skills, Manufacturing, Industrial Safety, Fiber Optics, Process Improvement, Test Equipment, Blueprint Reading, Customer Service, Team Building, Boilers, Continuous Improvement, Air Compressors, Sheet Metal, Troubleshooting
Education
Trident Technical College 1991 — 1993
Associate, Machine Tool Technology/Machinist
USAF Electronics and Radar School 1981 — 1983
AA, Industrial Electronics Technology/Technician
Summerville SC 1978 — 1981
Frontier Communications July 2015 - Present
AT&T September 2014 - July 2015
Lifeway Christian Stores September 2009 - May 2014
91.5 "The Blessing" (WHCB) July 2007 - October 2013
Tri Cities Top Gun Radio (WPWT) February 2008 - May 2013
KAXL July 2006 - July 2007
Southern Oregon Child Study Treatment Center September 2005 - July 2006
WJLU April 2002 - December 2004
Kingman Missionary Alliance Church August 1999 - April 2002
United States Air Force January 1991 - January 1995
Skills
Audio Editing, Music..., Radio Broadcasting, AudioVault, Adobe Audition, Filezilla, Microsoft Word, Microsoft Office, Radio Producing, Radio Host, Radio Programming, Radio Advertising, Voice Over, Music Programming, Broadcast Automation, Facebook, Social Media, Social Networking, Public Relations, Radio, Broadcast, Social Media Marketing, Audio Editing, Music
Education
Toccoa Falls College 1995 — 1999
Bachelor of Science (B.S.), Pastoral Ministry
Royal Furniture Co April 2014 - Present
Self-employed March 2013 - Present
God's Helping Hands Ministries January 2010 - Present
Achievement School District August 2012 - August 2013
RadioShack October 2008 - May 2012
AT&T May 2008 - February 2012
Skills
Team Building, Youth Ministry, Christian Ministry, Chaplaincy, New Business Development, Small Business, Business Performance..., Sales Management, Team Management, Teaching, Preaching, Market Planning, Customer Retention, Strategy, Entrepreneurship, Strategic Planning, Public Speaking, Lead Generation, Social Networking, Fundraising, Community Outreach, Public Relations, Social Media, Nonprofits, Pastoral Care, Team Leadership, Missions
Education
Trinity College of the Bible and Trinity Theological Seminary 2012 — 2013
Bachelor's degree, Pastoral Ministry
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2008
Political Science and Government
Georgia Institute of Technology September 2012 - Present
AT&T June 2015 - August 2015
Hangzhou Sansheng Real Estate Co., Ltd. July 2011 - October 2011
Tongji University June 2010 - August 2011
Skills
R, Machine Learning, Data Analysis, Hive, Apache Pig, Matlab, Numerical Analysis, Statistics, Teradata, Sqoop, AutoCAD, MathCAD, Simulations, SAP2000, Discrete Element Method, Structural Analysis, Civil Engineering, Geotechnical Engineering, Microsoft Office, Rhinoceros, Origin Lab, Paraview, Surfer 8, ANSYS
Education
Georgia Institute of Technology 2012 — 2017
Doctor of Philosophy (PhD), Geotechnical and Geoenvironmental Engineering
Zhejiang University 2011 — 2012
Master of Science (MS), Civil Engineering
Tongji University 2007 — 2011
Bachelor's degree, Civil Engineering
Home May 2013 - Present
Baltimore County Public Schools August 2004 - May 2013
AT&T October 1974 - December 2003
Skills
Educational Technology, Instructional Technology, Curriculum Development, K-12, Higher Education
Education
Notre Dame University of Maryland 1999 — 2001
Masters of Education, English/Language Arts Teacher Education
Towson University 1969 — 1973
Bachelor of Science (BS), Psychology
Coastal Business Products April 2014 - Present
Airband Communications December 2011 - January 2013
TESSCO Technologies September 2009 - February 2011
AT&T March 2007 - April 2008
Sprint Nextel November 1998 - January 2007
Skills
IP, Microwave, Wireless, Consultative Selling, Account Management, Wireless Broadband, Salesforce.com, VoIP, New Business Development, Selling, Managed Services, Telecommunications, Networking, Product Development, Wireless Networking, Broadband, Business Planning, Sales Operations, Contract Negotiation, Solution Selling, Sales
Education
Towson University
Business
Calvert Hall College 1973 — 1977
House of Miguel's April 2007 - Present
AT&T August 2007 - March 2010
S&K Men's Wear October 2006 - June 2008
East Coast Communications June 2006 - October 2006
Radio Shack August 2005 - June 2006
RadioShack August 2005 - June 2006
Education
Churchland High School
Tidewater Community College
AT&T March 2014 - Present
AT&T January 2013 - March 2014
Sistemas de Red (Electrical Construction Company) March 2009 - May 2009
Constructora C&M (Civil Construction Company) June 2006 - October 2008
Instituto Costarricense de Electricidad (Costa Rica Institute of Electricity) February 2005 - November 2005
Skills
Microsoft Office, Modeling, Optimization, Financial Analysis, Problem Solving, Teamwork, Digital Photography, Filemaker Pro, Excel, Word, PowerPoint, Data Analysis, Financial Modeling, DCF, Fixed Income, Forecasting, Spanish, Critical Thinking, Multicultural, MS Project, Corporate Finance, Valuation, Project Management, Leadership, Financial Statement..., SPSS, Analysis, Business Analysis, Quantitative Analytics, Finance, Analytical Skills, Budgets, Pivot Tables
Education
Thunderbird School of Global Management 2010 — 2011
MBA, Global Finance
University of Costa Rica
Bachelor and Licentiate, Electrical Engineering; Automatic control
ANODECA January 2010 - Present
Jay Smallwood 1986 - Present
United Way of Southampton Roads 2009 - 2010
Genieve Shelter 2009 - 2010
AT&T 1984 - 1985
C & P Telephone 1977 - 1983
Education
Tidewater Community College
A.A.S., Electrical/Electronics
ATT January 2005 - Present
ATT November 2002 - December 2004
Cingular Wireless September 2000 - October 2002
Cellular One June 1997 - September 2000
Skills
Wireless, Telecommunications, P&L Management, Forecasting, Budgeting, Consultative Selling, Solution Selling, Sales Management, Sales Operations, Selling, Channel, Budgets, Management, Sales, Mobile Devices, Leadership, International Sales, Direct Sales, Retail, Managed Services, Sales Process, B2B
Education
Towson University 1980 — 1983
BA, Business Mgmt
Calvert Hall 1972 — 1976
AT&T August 2015 - Present
AustinCSI August 2015 - Present
KPMG August 2014 - May 2015
Orion Systems Integrators, Inc. August 2014 - May 2015
EXL Service April 2013 - September 2014
Pioneer Technologies Inc July 2012 - December 2012
Hewlett-Packard February 2012 - July 2012
Pioneer Technologies Inc January 2011 - February 2012
Hewlett-Packard January 2011 - February 2012
Towson University August 2007 - December 2010
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, SDLC, Business Process, Business Requirements, Business Intelligence, Business Process..., Visio, User Acceptance Testing, Business Process Design, PMP, SharePoint, Business Objects, Systems Analysis, SQL, Management, Process Improvement, Project Management, Analysis
Education
Towson University 2009 — 2010
Masters in Applied Information Technology, Management Information Systems, General
Towson University 2004 — 2009
Bachelor of Business Administration (BBA), International Business and Finance
Indian school of muscat
The American International School of Muscat
The Twitch Group January 2015 - Present
Paragon Micro January 2014 - August 2014
MTM Technologies November 2005 - December 2012
Denali Advanced Integration March 2008 - February 2009
AT&T 1998 - 2004
Ameritech 1995 - 1997
Paychex 1990 - 1994
Skills
Solution Selling, SaaS, Cloud Computing, Managed Services, Sales, Channel, Data Center, Professional Services, Direct Sales, Salesforce.com, Virtualization, Enterprise Software, Storage, Channel Partners, Sales Process, VDI, Security, Citrix, Disaster Recovery, Software Industry, HP, VMware, NetApp Accredited Sales..., Data Backup Solutions, VPN, Load Balancing, Virtual Desktop..., Application..., Information Technology, Storage Virtualization, NAS, NetApp, Hardware, SAN, Account Management, CRM
Education
University of Illinois Springfield 1983 — 1987
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Towson University
AT&T November 2014 - Present
AT&T Mobility April 2010 - November 2014
T-Mobile September 2007 - April 2010
Skills
Direct Sales, Small Business, Solution Selling, Sales Operations, Wireless, Telecommunications, Mobile Devices, Events, Customer Retention, Cellular Communications, Customer Experience, Customer Satisfaction, Sales, Cold Calling, Account Management, Sales Process, Selling
Education
Virginia Commonwealth University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
Tidewater Community College 2004 — 2006
Associate of Science (A.S.), General Studies
AT&T June 2015 - Present
Wright-Patt Credit Union January 2015 - June 2015
Wright-Patt Credit Union July 2012 - January 2015
JP Morgan Chase July 2010 - July 2012
T-Mobile October 2007 - July 2010
Skills
Sales, Loans, Banking, Customer Service, Sales Management, Coaching, Finance, Small Business Lending, Risk Management, Credit Analysis, Loan Origination, Fundamental Analysis, stocks, Consumer Lending, Financial Services, Marketing Strategy, Retail Banking, Personal Finance, Team Leadership
Education
Tiffin University 2012 — 2013
Bachelor of Business Administration (BBA), Economics
Wright State University 2005 — 2010
B.S, Economics
AT&T September 2013 - Present
Building Turbines, Inc September 2012 - September 2013
Newark February 2006 - September 2008
Skills
Semiconductors, Cross-functional Team..., C, Electronics, Microsoft Office, Matlab, Visual Basic, Pspice
Education
Trine University
BSEE, Electrical and Computer Engineering
Heavenly Spices June 2007 - Present
Hear and Play Ministries June 2009 - 2011
St. Martin of Tours School September 2005 - June 2008
AT&T June 1976 - September 1983
Skills
Type: 60 wpm,shorthand,..., Music, Singing, Recording, Music Production, Piano, Songs, Classical, Video, Choral, Music Theory, Music Education, Composition, Teaching, Concerts, Songwriting, Keyboards
Education
Touro College 2005 — 2007
MS Ed., Elementary Education/e-Learning
Pace University, NY
BA in Professional Studies, Education with a specialization in Youth Agency Administration
Freddie Mac 2012 - 2012
AT&T 1967 - 1997
Skills
Retirement Planning, Mutual Funds, Investments, Financial Analysis, Equities, Wealth Management, Series 7, Strategic Financial..., Securities, Investment Advisory, Series 63, Asset Allocation, Investment Strategies, Fixed Income, Retirement, IRAs, Fixed Annuities, Financial Advisory, Wealth Accumulation, FINRA, 401k, Series 6, Uniform Combined State..., Alternative Investments, Financial Planners, ETFs, 401k Rollovers, Series 65, College Savings Plans, 529 Plans, Variable Annuities, Roth IRA, Long Term Care Insurance, Saving for Education, Wealth Management..., Wealth, Separately Managed..., Series 24, Retirement Plan..., Retirement Savings, Personal Financial..., Qualified Retirement..., Bonds, Rollovers, Trust Services, High Net Worth..., SEP IRA, Wealth Preservation..., Simple IRA, Guaranteed Lifetime...
Education
Towson University
Bachelor of Arts (B.A.), Business/Commerce, General
Infusion December 2014 - Present
Credit Suisse December 2014 - Present
J.P. Morgan June 2011 - June 2014
BGC Partners May 2007 - June 2011
RBS Greenwich Capital September 2000 - May 2007
DoubleClick 2000 - 2000
AT&T 1999 - 2000
WebSci technologies 1999 - 2000
Elecard Ltd 1994 - 1995
Skills
Core Java, Linux, C++, High Throughput, Low Latency, Agile Application..., Continuous Integration, Oracle Exadata, Sybase, Trade Settlement, Perl, Java EE, Groovy, MarkLogic, Order Entry and..., Fixed Income, Spring Framework, Test Driven Development, Domain Driven Design, Spring Integration, Maven, RAD, Rapid Application..., Scrum
Education
Tomsk State University
Master, Physics
Mosaic Sales Solutions April 2012 - June 2015
Mosaic Sales Solutions August 2011 - April 2012
Mosaic Sales Solutions March 2009 - August 2011
Mosaic Sales Solutions October 2008 - March 2009
Creative Labs March 2006 - June 2008
Creative Labs, Inc. March 1997 - March 2006
Microprose 1996 - 1997
AT&T 1993 - 1997
NCR 1990 - 1993
Skills
Cloud Computing, Sales Management, Trade Shows, Channel, Product Launch, Competitive Analysis, Marketing, Sales Operations, Sales, Product Marketing, New Business Development, Online Marketing, Multi-channel Marketing, Salesforce.com, Brand Management, Account Management, Sales Process, Forecasting, Program Management, Customer Satisfaction, Market Analysis, Management, Product Development, Event Planning, Product Management, Training, Retail, Marketing Strategy, Selling, Merchandising, Solution Selling, Go-to-market Strategy, B2B, Social Media Marketing, Networking, Direct Sales, Consumer Electronics, Field Marketing, Partner Management, Marketing Management, Channel Partners, Leadership, Team Leadership
Education
Towson University 1986 — 1990
B.S., Business Administration, Concentration in Management and Marketing
Towson University
Bachelor's degree, Business Administration and Management, General
Thomson Reuters September 2015 - Present
Actavis/ Forest Pharmaceuticals April 2013 - June 2015
AT&T April 2012 - April 2013
AT&T Mobility October 2009 - April 2012
Cellular Advantage August 2007 - September 2009
Skills
Sales, Telecommunications, Customer Service, Outlook, Customer Satisfaction, Direct Sales, Sales Process, Account Management, Sales Management, Sales Operations, Customer Experience, Microsoft Office, Strategic Planning, Retail, Customer Retention, Business Development, B2B, Training, Selling, Leadership
Education
Tiffin University 2011 — 2013
Master of Business Administration (MBA), Finance, General
University of Toledo 2008 — 2011
Bachelors of Science, Paralegal Studies
TXU Energy August 2014 - Present
TXU September 2011 - August 2014
TXU Energy September 2010 - September 2011
CitiFinancial Auto September 2007 - September 2010
AT&T November 2005 - September 2007
Skills
Analysis, Databases, SQL, Access, Data Analysis, SAP, SAP BW, Risk Assessment, SAS, VB, Data Mining, Predictive Modeling, Qualitative Research, BI, Forecasting, Risk Management, Program Management, Modeling, Statistical Modeling, Visual Basic, Business Analytics, Business Intelligence
Education
Wayne State University 2002 — 2004
Masters, Statistics
Wayne State University 2000 — 2001
Masters, Computer Engineering
Tongji University 1998 — 2000
Masters, Economics
Xidian University 1992 — 1996
Bachelor, Electrical & Computer Engineering
Changzhou No.1 Middle School 1986 — 1992
AustinCSI March 2015 - Present
10Squared September 2014 - January 2015
Intuit Factory September 2014 - January 2015
Underground Coffee House January 2011 - May 2014
Connecticut Women's Education and Legal Fund (CWEALF) September 2013 - December 2013
AT&T June 2013 - September 2013
AT&T June 2012 - September 2012
AT&T June 2011 - September 2011
Skills
Social Media Marketing, Interpersonal..., Event Planning, Business Strategy, Nonprofits, Strategy, Training, Fundraising, Spanish, PowerPoint, Excellent Organization..., Developmental, Bilingual-English/Spanis..., Advanced in MS Office, Content Curation, Blogging, WordPress, Social Networking, Media Relations
Education
Trinity College-Hartford 2010 — 2014
Bachelor of Arts (B.A.)
Pace Academy 2006 — 2010
Diploma
Verizon Wireless November 2014 - Present
AT&T March 2014 - November 2014
Best Buy May 2012 - December 2012
Toys R Us September 2010 - May 2012
Skills
Microsoft Certified..., Music Production, Consultative Selling, Solution Selling, Sales Management, Public Speaking
Education
Towson University 2014 — 2016
Bachelor of E-Business, Business Administration and Management, General
Ccbc 2013 — 2013
Associate's degree, Business Administration and Management, General
Biotech Partners June 2015 - Present
Green Solutions March 2015 - June 2015
Fleetmatics December 2014 - March 2015
AT&T September 2014 - December 2014
National Football League July 2011 - September 2014
Chisolm Janitorial Services September 2010 - November 2013
AT&T May 2011 - June 2011
University of South Carolina February 2011 - May 2011
University of South Carolina September 2008 - May 2011
Global Spectrum May 2009 - August 2009
Skills
Leadership, Outside Sales, Consulting, Marketing, Event Management, Sales, Time Management, Sports, Sports Marketing, Social Media, Event Planning, Sports Management, Management, Social Networking, Customer Service, Public Speaking, Teamwork, Social Media Marketing, Fundraising, Sponsorship, Strategy, Coaching, Negotiation, Networking, Public Relations, Human Resources, CRM, Strategic Planning, Sales Management, New Business Development, Marketing Strategy, Team Leadership, Cold Calling, Recruiting, Team Building, Advertising, Research, Customer Satisfaction, Account Management, Marketing Communications, Communication, Training, SaaS
Education
University of South Carolina-Columbia 2008 — 2011
Bachelor of Science, Sport and Entertainment Management
Trident Technical College 2007 — 2008
Business Administration and Management, General
University of Pikeville 2006 — 2007
Business Administration and Management, General
AT&T January 2014 - Present
AT&T January 2011 - January 2014
AT&T September 2007 - January 2011
AT&T April 2007 - September 2007
AT&T October 2004 - April 2007
Skills
Wireless, Telecommunications, Mobile Technology, Mobile Applications, Sales Management, Marketing Strategy, Contract Negotiation, New Business Development, Solution Selling, Product Marketing, Product Management, Sales Operations, Product Development, Sales, Management, Leadership, Direct Sales
Education
Towson University
B.S., Business Administration, Legal Studies
Oval Analytics, LLC December 2013 - Present
Cox 2012 - 2013
Nokia 2010 - 2012
Sprint, Virgin Mobile USA 2007 - 2010
AT&T 2000 - 2007
Connecticut Center for Economic Analysis 1996 - 2000
University of Hartford 1997 - 1998
Skills
SAS, Omniture, SQL, Google Analytics, Analytics, Customer Analytics, SPSS, Data Mining, Campaign Optimization, Marketing ROI, Predictive Analytics, Web Analytics
Education
University of Connecticut 1994 — 2000
Ph.D., Economics
Tribhuvan Vishwavidalaya 1990 — 1992
M.B.A, Finance
Telepress September 2014 - Present
Facing Sammie November 2013 - Present
AT&T March 2007 - November 2013
Sprint Nextel Telecommunications December 2010 - April 2013
Gap Inc./Banana Republic October 2007 - March 2009
T-Mobile June 2006 - February 2007
Skills
Customer Service, Retail, Merchandising, Sales, Sales Management, Team Building, Wireless, Telecommunications, Strategic Planning, Account Management, Store Management, Networking, Business Strategy, Recruiting, Marketing Strategy, Employee Training, Team Management, Forecasting, Sales Presentations, Inventory Management, Coaching, Contract Negotiation, Training, Leadership, Cross-functional Team..., Salesforce.com, B2B, Solution Selling, Sales Process, Sales Operations, Customer Retention, Social Networking, Marketing, Mobile Devices, Operations Management, Project Planning, Budgets, Direct Sales
Education
Trinity Lutheran College 2007 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Kent Meridian High School 2004 — 2007
Diploma, General studies
Threds, Inc. August 2015 - Present
Cedarstream Company September 2013 - Present
Ricoh Americas Corporation February 2011 - September 2013
AT&T February 1999 - September 2010
Franklins Printing January 1996 - January 1998
Skills
Microsoft Office, Copywriting, InDesign, Layout, Web Design, HTML, Logo Design, Customer Service, Advertising, Pre-press, Image Manipulation, SEO, Brochures, Photoshop, Typography, Mac, Adobe Creative Suite, Direct Mail, Creative Direction, Sales, Business Cards, Adobe Acrobat, Dreamweaver, Project Management, Illustrator, Graphics, Graphic Design, CSS, Digital Photography, Social Media, Wordpress, Flash, Illustration, Packaging, Banners, Art Direction, Posters, QuarkXPress, Corporate Identity, Social Media Marketing, Art, Photography, Image Editing, Creative Strategy, Branding
Education
Nossi College Of Art
Associate of Occupational Studies degree, Graphic Art and Design
Tidewater Community College
Graphic Arts
AT&T 2010 - Present
Baltimore City Forestry Board September 2013 - November 2013
T-Mobile 2006 - 2010
AT&T 2002 - 2006
Edwards and Kelcey 1999 - 2002
Skills
LTE, GSM, Telecommunications, UMTS, Data Center, Switches, Troubleshooting, IP, VoIP, Wireless
Education
Towson University 2013 — 2018
Master's degree, Professional, Technical, Business, and Scientific Writing
University of Maryland College Park 2002 — 2010
Bachelor's degree, English Language and Literature/Letters
Microsoft June 2015 - Present
Vanderbilt Owen Graduate School of Management August 2013 - May 2015
3M April 2014 - August 2014
Groupon January 2012 - July 2013
Chicago Youth Lacrosse April 2010 - August 2012
CF Industries November 2010 - October 2011
AT&T Mobility January 2009 - October 2010
AT&T August 2008 - December 2008
ASURION INC May 2007 - August 2007
Avondale Partners June 2005 - August 2005
Skills
Sales, Marketing, Sales Operations, Solution Selling, Marketing Strategy, Account Management, Cloud Computing, B2B, Enterprise Software, Strategy, Cold Calling, Market Research, Salesforce.com, Sales Process, Consumer Products, Direct Sales, Category Insights, Advertising, FMCG, ERP, Customer Satisfaction, Management, CRM, SaaS, Manufacturing, Customer Service, Enterprise Technology..., IT Strategy, Sales Strategy, Business Intelligence, Enterprise Solution...
Education
Vanderbilt University - Owen Graduate School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Marketing and Strategy
University of Notre Dame 2004 — 2008
Bachelor of the Arts Degree, History
Trinity College Dublin 2006 — 2006
Summer School of Irish Studies, Irish Studies
Montgomery Bell Academy 1998 — 2004
Advance July 2013 - Present
AT&T February 2013 - June 2013
AT&T October 2008 - January 2013
Skills
Sales, Sales Management, Criminal Law, Telecommunications, Microsoft Office, Customer Service, Customer Satisfaction, Social Networking, Account Management, Cold Calling, Direct Sales, Contract Negotiation, Customer Retention, Call Centers, Salesforce.com, Sales Operations, Selling
Education
Towson University
Bachelor of Science (BS), Sociology and Anthropology
Baltimore Lutheran HS 2004 — 2006
Destination DC October 2014 - Present
Hamm Camp Incorporated 2009 - Present
Lawrence Hamm Public Speaker May 2006 - Present
Under Armour October 2012 - 2014
Elan International LLC May 2009 - 2013
Pro Basketball August 2006 - May 2012
AT&T September 2005 - August 2006
Skills
Team Management, Product Marketing, Communication Skills, Community Outreach, Presenter, Advertising, Social Media Marketing, Passion to Succeed, Multi Tasking, Motivational Speaking, Event Planning, Athletics, Event Management, Fundraising, Leadership, Management, Marketing, Media Relations, Press Releases, Public Relations, Social Media, Social Networking, Public Speaking, Sports, Sports Marketing, Team Leadership, Teamwork, Training, Contract Negotiation, Communication
Education
Towson University 2002 — 2006
Bachelor of Science, Communication Studies/Advertising/English
Towson University 2002 — 2006
Bachelor of Science (B.S.), Communication Studies and English
MedCenterDisplay, LLC May 2015 - Present
MedCenterDisplay, LLC February 2014 - April 2015
Parallon October 2013 - March 2014
Comdata March 2011 - September 2013
AT&T February 2008 - September 2010
Dell July 2001 - December 2007
Skills
Sales Operations, Cold Calling, Customer Retention, Sales, New Business Development, Marketing Strategy, Salesforce.com, Account Management, Direct Sales, Sales Management, Leadership, Sales Presentations, Process Improvement, Customer Service, Management, Customer Satisfaction, CRM, Solution Selling, Sales Process, Vendor Management, Contract Negotiation, Team Leadership, Negotiation, Customer Support, B2B, Program Management, Product Marketing, Customer Experience, Cross-functional Team..., Business Development, Operations Management
Education
Trevecca Nazarene University 2013 — 2015
Bachelor of Science in Health Information Technology, Health Information Technology
Gartner March 2015 - Present
The McIntyre Group February 2014 - March 2015
AT&T August 2012 - February 2014
Gettysburg College August 2011 - May 2012
Ridgefield Magazine June 2011 - August 2011
Skills
Editing, Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Press Releases, Public Relations, Event Planning, Public Speaking, Creative Writing, Facebook, Research, Microsoft Word, Fundraising, Recruiting, Team Leadership, Social Networking, Full-life Cycle..., Networking, Sourcing, LinkedIn Recruiter, Boolean Searching
Education
Gettysburg College 2008 — 2012
Bachelor’s Degree, Double Major - English Literature and Business Management, English GPA: 3.8, Management GPA: 3.5
Trinity College, Dublin 2010 — 2011
English, Management
Ridgefield High School 2004 — 2008
B&B Enterprise LLC. March 2015 - Present
AT&T October 2014 - June 2015
AT&T December 2013 - October 2014
Skills
Team Building, Public Speaking, Leadership, Strategic Planning, Sales, Management, Customer Service, New Business Development, Training, Sales Management, Marketing
Education
Tidewater Community College 2014 — 2015
Associate's degree, Accounting and Business/Management
AT&T October 2014 - Present
Golds Gym of james island June 2013 - May 2014
Skills
Customer Service, Microsoft Office, Public Speaking, Social Media, Leadership, Microsoft Word, Coaching, PowerPoint, Team Building, Marketing, Social Networking, Fitness, Time Management, Healthcare, Leadership Development, Nutrition, Wellness, CPR Certified, Facebook, Customer Satisfaction, Negotiation
Education
Trident Technical College 2013 — 2014
Criminal Justice and Corrections
AT&T March 2011 - Present
AT&T January 2001 - March 2011
J.W. Aluminum February 1999 - December 2000
MILCOM Systems August 1990 - February 1999
US Navy March 1984 - August 1990
Skills
Telecommunications, VoIP, Wireless, IP, MPLS, Cisco Technologies, Managed Services, Network Design, Troubleshooting, Vendor Management, Call Centers, Unified Communications
Education
Trident Technical College 1989 — 1990
4.0
University of Maryland / European Division 1986 — 1987
4.0
DynaLink Communications April 2007 - Present
AT&T January 2004 - September 2006
Education
Touro College 1997 — 2001
Healing Hearts ... Building Community September 2007 - Present
US Census Bureau September 2009 - October 2010
Baker University 2009 - 2010
US Census Bureau 2009 - 2009
DST Systems 1998 - 2007
St. Teresa's Academy 1992 - 1998
AT&T 1978 - 1992
AT&T 1978 - 1992
Skills
Microsoft Office, PowerPoint, Problem Solving, Team Building, Program Management, Strategic Planning, Word, Windows, Excel, Business Analysis, Coaching, Teaching, Leadership Development, Data Analysis, Access, Process Improvement, Change Management, Fundraising, Community Outreach, Public Speaking, Microsoft Excel, Nonprofits, Project Management, Microsoft Word, Event Planning, Staff Development, Marketing, Conflict Resolution, Leadership, Workshop Facilitation, Organizational..., E-Learning
Education
Trident University International 2005 — 2010
Doctor of Philosophy (PhD), Educational Leadership and Administration, General, 3.87
Webster University 1991 — 1993
MAT, Education
University of Missouri-Columbia 1971 — 1973
BS Ed, Secondary Math Education
The Noisy Oyster: Seafood Restaurant October 2013 - Present
Buffalo Wild Wings April 2013 - October 2013
AT&T March 2012 - April 2013
Education
Trident Technical College 2011 — 2013
Some College, General Studies
W. H. Taft High School 2008 — 2011
High School Diploma, General Studies
AT&T September 2010 - Present
Sprint Nextel February 2008 - July 2010
NTT DoCoMo January 2007 - November 2007
Skills
Java, Testing, Full SDLC, Financial Modeling, Product Development, Web Applications, J2EE Application..., J2ME
Education
東京工業大学 / Tokyo Institute of Technology
Master of Computer Applications (M.C.A.)
AT&T January 2007 - Present
Carefirst 2003 - 2007
Pollard & Associates, Inc. 1997 - 2002
Skills
Process Improvement, HRIS, Program Management, Human Resources, Employee Benefits, Talent Management, Captivate, ADDIE, Performance Management, Vendor Management, Instructor-led Training, SDLC, Technical Writing, Benefits Administration, Requirements Analysis, Research, Instructional Design, Training ROI, Learning Management..., ITIL v3 Foundations..., MOS, Corporate Communications, Process Engineering, Microsoft Excel, Technical Training, Written & Oral..., Curriculum Development
Education
Towson University 1976 — 1980
Bachelor of Science (BS), Mathematics and Computer Science
AT&T July 2006 - Present
AT&T 2006 - 2014
JK Harris & Company March 2000 - July 2006
Skills
Telecommunications, Customer Service, Team Leadership, Microsoft Office, Direct Sales, Wireless, Customer Satisfaction, Management, Sales Management, Networking, VoIP, Retail
Education
Trident Technical College 2014 — 2016
Business Administration and Management, General
St. Andrews Parish High School 1990 — 1993
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
AT&T Mobility March 2013 - Present
AT&T June 2011 - February 2013
AT&T Mobility January 2011 - May 2011
The Courses at Fort Meade June 2007 - December 2010
Tersiguels French Country Restaurant January 2006 - October 2010
Towson University Golf Team September 2006 - May 2010
Skills
Motivation,, Leadership, Training, Sales, Sales Presentations, Team Building, Communication, Problem Solving, Customer Satisfaction, Networking, Cold Calling, Email Marketing, Wireless, Cloud Computing, Direct Sales, Management, Marketing, Retail, Account Management, Solution Selling, Telecommunications
Education
Towson University 2006 — 2010
Bachelor of Science, Sport Management
YP June 2014 - Present
YP August 2008 - June 2014
AT&T April 1996 - August 2007
Skills
PowerPoint, Microsoft Word, Online Advertising, Training, Salesforce.com, Account Management, Lead Generation, B2B
Education
University of Kentucky 1981 — 1983
Master of Business Administration (MBA), Business Administration and Management, General, B
University of Kentucky 1981 — 1983
Master of Business Administration (MBA)
Transylvania University 1977 — 1981
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Avaya October 2011 - Present
AT&T September 2005 - October 2011
Baptist Medical Center January 2004 - September 2005
Sprint 1999 - 2004
Skills
Entrepreneurship, Network Engineering, Managed Services, Complex Sales, Real Estate, Wireless, Ethernet, MPLS, Network Design, Telecommunications, Unified Communications, WAN, Strategic Planning, VoIP, IP, SaaS, Salesforce.com, Selling, Solution Selling, Sales, Avaya, CRM, Cisco Technologies, Sales Operations, Call Centers, Customer Engagement, Sales Process, Management, Sales Presentations, Networking, Cloud Computing, Telephony
Education
University of Maryland Baltimore County 1997 — 1999
MIS
Towson University 1995 — 1996
CIS
University of Florida
Trulia April 2013 - Present
Chegg Inc February 2012 - March 2013
AdKeeper June 2010 - January 2012
AT&T February 2009 - June 2010
NBC Universal Digital Media March 2006 - December 2008
Washington Post Newsweek Interactive April 2005 - March 2006
Microsoft/MSN February 2004 - April 2005
Lycos April 2003 - February 2004
WILLIAM PATRICK HARRIS June 2001 - April 2003
Skills
Automotive, Retail, CPG, Integrated Marketing, Online Advertising, Digital Marketing, New Media, Digital Media, Mobile Devices, Mobile Advertising, PPC, New Business Development, SaaS, Social Media Marketing, Salesforce.com, Television, Digital Strategy, Strategic Partnerships, Advertising, Mobile Marketing
Education
Towson University
Bachelor of Science, Marketing
Interpublic Group May 2004 - Present
Interpublic Group of Companies 2004 - Present
IPG Global Information Services 2004 - Present
Resurrection Parish 2009 - 2013
Ricoh Americas Corp 2002 - 2002
SBC Telecom 2000 - 2001
AT&T 1997 - 2000
AT&T 1995 - 1997
AT&T Network Systems (Lucent Technologies) 1984 - 1995
Skills
Leadership, Management, Strategy, HRIS, Employee Benefits, Human Resources, Vendor Management, Analysis, Organizational Design, Workforce Planning, Deferred Compensation, Integration, Strategic Planning, Personnel Management, Telecommunications
Education
Stevenson University/Villa Julie College
Liberal Arts, Education
Towson University
BS, Education and Math
AT&T October 2010 - Present
AT&T 2001 - 2010
AT&T 1985 - 2007
Skills
Telecommunications, VoIP, IP, Wireless, Managed Services, Vendor Management, Computer Network..., Telephony, Network Design, Ethernet
Education
Tidewater Community College 1983 — 1985
high school
AT&T October 2002 - Present
Skills
Solution Selling, Customer Retention, Telecommunications, Wireless, Mobile Devices, Direct Sales, Mobile Technology
Education
Towson University 1995 — 2000
IBM April 2015 - Present
IBM June 2012 - March 2015
Comsys/IBM February 2006 - June 2012
AT&T September 1987 - July 2005
Skills
Telecommunications, Data Modeling, Requirements Analysis, Network Services, UML, XML, XML Spy, EPC, Visio, Order Management, Order Processing
Education
Towson University 1986 — 1989
Ansco & Associates, LLC January 2014 - Present
AT&T March 2012 - January 2014
Ericsson Services Inc. September 2009 - June 2010
Sprint-Nextel November 1988 - September 2009
US Navy June 1981 - December 1988
Skills
iDEN, CDMA, T1, Wireless, Telecommunications, DS3, LTE, Computer Network..., RF, Microwave, VoIP, IP, Ethernet, Switches, ATM networks, DWDM
Education
Trident Technical College 2011 — 2012
Rogue Comm College
Cad, Math, Finance
HealthSpring February 2010 - Present
AT&T January 2007 - February 2010
BellSouth January 2000 - December 2006
Skills
Cisco Call Manager, Switches, Cisco Routers, Cisco Certified, Networking, Cisco VoIP, Troubleshooting, VoIP, Telephony
Education
Trevecca Nazarene University 1998 — 1999
H. Lewis III & Associates, LLC January 2000 - Present
AT&T 2003 - 2009
Skills
Surveillance, Background Checks, Private Investigations, Executive Protection, Conflict Resolution, Access Control, Protection, Corporate Security, Police, Security Management, Criminal Justice, Physical Security, Loss Prevention, CCTV, Program Management, Management, Marketing Strategy, Policy, Risk Assessment
Education
Tiffin University
M.S., Criminal Justice
Caretech Group October 2013 - Present
CACI October 2008 - June 2013
AT&T September 2007 - October 2008
Bristol-Myers Squibb September 2006 - September 2007
ExpertPlan September 2005 - September 2006
Prudential Insurance April 1999 - September 2005
Almod Diamonds Ltd 1995 - 1997
Education
The Chubb Institute 1998 — 1999
Diploma in Computer Programming, Computer Programming
Touro College 1996 — 1997
Associates, Business Management
AT&T September 2006 - Present
Simply Wireless 2005 - 2006
Bank of America 2004 - 2005
Cingular Wireless 1999 - 2004
American Eagle Outfitters 1992 - 1999
American Eagle Outfitters 1991 - 1999
Skills
Telecommunications, Wireless, Solution Selling, Managed Services, Direct Sales, Mobile Devices, Account Management, Unified Communications, Sales Management, Sales Operations, Strategic Partnerships, Product Management, Public Speaking, Vendor Management, Customer Retention, Selling, Cross-functional Team..., CRM, Leadership, Professional Services, Sales, Management, Channel, Cloud Computing, Retail, Customer Satisfaction, Customer Experience, Salesforce.com, SaaS, Sales Process, Go-to-market Strategy, Co-location, Channel Partners, B2B, Strategy, Business Development, Product Marketing, Enterprise Software, Competitive Analysis, Telephony, Mobile Technology, Networking, IP, Cellular Communications, Broadband, Data Center, Start-ups, Cold Calling, Pre-sales, P&L Management
Education
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Business Management
Towson University 1980 — 1983
Finance, Marketing
Check Point Software Technologies, Ltd. December 2014 - Present
FTI Consulting March 2014 - December 2014
Micros Systems, Inc. August 2011 - March 2014
AT&T July 2003 - August 2011
USinternetworking August 2003 - September 2006
Affiliated Computer Services October 2000 - August 2003
PageNet July 1992 - September 1998
Skills
Data Center, Disaster Recovery, Integration, Cloud Computing, Virtualization, ITIL, Networking, Vendor Management, Network Security, Security
Education
Towson University 1987 — 1991
Bachelor of Science
Smiths Detection Inc August 2014 - Present
Smith's Detection October 2012 - August 2014
Security Solutions LLC 2011 - 2012
CSA Security 2008 - 2011
ThermoFisher Scientific April 2006 - 2008
Connect Electronics INC 2005 - 2006
Forensic Technology 2003 - 2005
L-3 Communications Security & Detection Systems 1996 - 2003
TSI Broadband 1991 - 1996
AT&T 1987 - 1991
Skills
Project Management, Supply Chain, Mergers, Business Development, Government, Professional Services, Strategic Planning, Team Building, Cross-functional Team..., Process Improvement, Team Leadership, Operations Management, Full P&L Responsibility, Change Management, Customer Service, Channel Strategy, Business Transformation, Management, New Business Development, Strategy, Product Management, Telecommunications, Program Management, Business Strategy, Leadership, Six Sigma, Product Development, Mergers & Acquisitions, Project Planning, Supply Chain Management, Quality Assurance, Competitive Analysis, Budgets, Negotiation, Manufacturing, Integration, Analysis, Troubleshooting, Military, Executive Management, International Business, Engineering, P&L Management, Contract Negotiation, Start-ups, Business Process..., Lean Manufacturing, Product Marketing, Business Planning, Team Management
Education
Trinity College Dublin 1985 — 1987
MBA, Business
University College Dublin 1982 — 1985
BA, Business
AT&T Area ManagerAT&T1990 - 2008
Education
Trevecca Nazarene University
MBA
Avaya May 2001 - March 2009
Lucent Technologies June 1996 - May 2001
AT&T September 1979 - June 1996
Education
Towson University
BS, Math/Computer Science
Valencia College 1991 - Present
AT&T 1979 - 2008
BellSouth Business 1983 - 1986
Skills
Coaching, Customer Service, Instructional Design, Team Building, Customer Satisfaction, Training, Microsoft Office, Leadership, Staff Development, Public Speaking, Blended Learning, Call Center, Marketing, Telecommunications, CRM
Education
Trevecca Nazarene University
Bachelor's degree, Communication and Media Studies
Western Kentucky University
Masters, Communications, Public Rhetoric
Amdocs February 2008 - Present
AT&T June 1998 - February 2008
Skills
Unix, Software Development, Shell Scripting, SQL, Telecommunications, SDLC, PL/SQL, Systems Design, System Architecture, Requirements Analysis, Application Architecture, Systems Engineering, java, C++, Application..., Systems Analysis, Integration, Agile Methodologies, Oracle
Education
Touro College 1984 — 1987
BS, Computer Science
Home August 2012 - Present
Frontier Communications July 2006 - August 2012
AT&T July 2004 - June 2006
Oakdale Heights MGT Corp November 2002 - June 2004
Birch Communications January 2000 - September 2001
AT&T July 1976 - December 1999
Skills
Telephony, Unified Communications, VoIP, Ethernet, T1, Sales Engineering, MPLS, Telecommunications, SIP, Metro Ethernet, IP, Team Building, Co-location, Networking, Leadership, Contemporary Art, Life Casting, DSL, Wireless, Managed Services, Broadband
Education
Trinity International University 1996 — 2000
Bachelor's of Science, Business Administration and Management, General
AT&T
Education
Tompkins Cortland Community College
Associate of Arts (AA)
AT&T July 2006 - Present
AT&T 2006 - 2014
US Navy 1982 - 2006
Skills
Customer Service, Telecommunications, Customer Satisfaction, Project Management, Call Centers, Microsoft Word, Sales Management, Sales, Program Management, PowerPoint, Operations Management, Troubleshooting, Problem Solving, Microsoft Office, Outlook, Call Center, Team Leadership, Public Speaking, Project Planning, Supervisory Skills, Vendor Management, Management, Account Management, Process Improvement, Microsoft Excel, Networking, Training, Negotiation, Budgets, Coaching, Inventory Management, Strategic Planning, Direct Sales, Customer Retention, Team Building, Analysis, Contract Negotiation, Leadership, Windows, Sales Operations
Education
Penn State World Campus
Bachelor's degree, Organizational Leadership
Tidewater Community College
Associates, General Studies
KDDI November 2009 - Present
At&t 2007 - 2009
Locus Telecommunications, Inc. 2006 - 2007
Sti Mobile Inc 2003 - 2006
Skills
Telecommunications, Negotiation, Sales Management, Strategic Planning, Mobile, Wireless, Customer Relations, Customer Service, New Business Development, Product Development, Purchasing, Microsoft Office, Contract Negotiation, Planning, Budgeting, Coaching, Analysis, Team Building, Problem Solving, Mobile Communications, B2B, Research, Account Management, Cellular, Inventory Management, Retail, Electronics, Channel, Advertising, Wholesale, Online Marketing, Business Strategy, Excel, Product Management, Windows, Change Management, Marketing Strategy, Product Marketing, Team Leadership, International Business, Key Account Management, Operations Management, Start-ups, Team Management, Business Planning, Contract Negotiations, Competitive Analysis, Consumer Electronics, Business Analysis, P&L
Education
Touro College 2003 — 2005
AT&T July 2014 - Present
The Greater Dallas Hispanic Chamber of Commerce May 2013 - June 2014
BridgeWork Partners March 2013 - May 2013
REL Consultancy (A Hackett Group Company) July 2011 - June 2012
Oldcastle-APAC-Arkhola July 2005 - August 2009
Skills
Management Consulting, Strategic Planning, Competitive Analysis, Financial Analysis, Operations Management, Business Planning
Education
Thunderbird School of Global Management 2009 — 2011
Master of Business Administration, Global Management
University of Arkansas at Fayetteville 1999 — 2004
Bachelor of Arts, International Relations & Political Science, Minor in Asian Studies
AT&T
Skills
WAN, VoIP, MPLS, Unified Communications, Wireless, Telecommunications, Managed Services, IP, Data Center, Cloud Computing, Cisco Technologies, Network Design, SaaS, Direct Sales, Ethernet
Education
Tiffin University 2003 — 2005
Bachelor's Degree, Magna Cum Laude
AT&T
Skills
Mobile Advertising, SEM, Lead Generation, Online Advertising, Mobile Marketing, Sales Management, Google Adwords, Advertising Sales, Direct Marketing, Sales Presentations, Strategic Partnerships, Account Management, Cold Calling, B2B, Local Search, Online Marketing, Salesforce.com, Search Advertising, Sales Process, Direct Sales, Digital Marketing
Education
Trinity College Dublin 1978 — 1982
Chanel College 1972 — 1978
Lifestyle Lift August 2012 - Present
Dr Bradley Nirenblatt, DMD PA March 2011 - August 2012
Trident Technical College November 2010 - November 2011
AppleOne January 2011 - June 2011
AT&T March 2008 - September 2010
Giant Resource Recovery 2007 - 2008
AT&T Global Services October 1998 - September 2002
Plastic Tubing, Inc. January 1988 - September 1998
Education
Trident Technical College 2010 — 2011
Certificate, Medical Coding
Fayetteville Technical Community College 1991 — 1991
Accounting
The Chicago Lighthouse for People Who Are Blind or Visually Impaired August 2013 - Present
Trinity Christian College June 2004 - July 2013
AT&T 2001 - November 2003
Skills
Raiser's Edge, Microsoft Office, Microsoft Excel, Fundraising, Nonprofits, Research, Management, Leadership, Access, PowerPoint, Data Analysis, Social Media, Microsoft Word, Teaching, OS X, Word, Excel, Windows, Programming, Team Leadership, Photoshop, Teamwork, English, Data Entry, Customer Service, Project Management
Education
Trinity Christian College 1996 — 2000
Bachelor of Arts (BA), Biology
AT&T Customer service representativeAT&TFebruary 1995 - September 2003
Education
Tidewater Community College
real estate
Trinity International University April 2006 - Present
AT&T April 1986 - December 2001
Skills
Microsoft Office, Teaching, Public Speaking, Non-profits, Leadership, Fundraising, Event Planning, Customer Service, Microsoft Excel, PowerPoint, Coaching, Research, Higher Education, Community Outreach, Team Building, Teamwork, Theology, Outlook, Leadership Development, Training, Educational Leadership, Team Leadership, Program Development, Staff Development, Editing, Microsoft Word, Process Improvement, Strategic Planning, Volunteer Management, Business Strategy, Change Management, Project Management, Healthcare, System Administration, Discipleship, Pastoral Care, Career Counseling, Recruiting, Social Media, Nonprofits, Organizational..., Social Networking, Program Management, Public Relations, Event Management, Administration, Management, Biblical Studies, Employee Training, Youth Ministry
Education
Trinity International University 2008 — 2010
Bachelor of Arts (B.A.), Psychology, A
Kodiak Oil & Gas Corp May 2014 - Present
Radium March 2014 - Present
Weatherford December 2012 - December 2013
Shepherds Hill Academy January 2010 - November 2012
AT&T November 2005 - July 2008
Education
Toccoa Falls College 2003 — 2005
Central Heights Christian School 1999 — 2002
Communication Workers Union September 2009 - Present
AT&T March 1985 - Present
Skills
Public Speaking, Telecommunications, Customer Service, Collective Bargaining, Cross-functional Team..., Team Building, Project Management, Strategic Communications, Stakeholder Engagement, Employee Engagement, Media Relations, Public Relations
Education
Trevecca Nazarene University 1990 — 1994
MS, Management
Balfour Beatty Infrastructure, Inc. June 2015 - Present
AT&T October 2013 - May 2015
5 Stones Research Corp September 2012 - September 2013
SAIC August 2011 - September 2012
BAE Systems November 2010 - August 2011
Scientific Research Corporation August 2010 - November 2010
Lithko Contracting October 2009 - April 2010
A.C.E. Inc. June 2002 - June 2009
Skills
Government Contracting, Defense Contracting, Defense Systems, Construction Engineering, Engineering Drawings, Construction Drawings, Shop Drawings, Electronics, Electrical..., Electronic Warfare, Military, Active DoD Secret..., Information Assurance, RF, Project Management, Troubleshooting, Project Planning, Integration, Networking, Security, Engineering, Testing
Education
Trident Technical College 2006 — 2007
Stratford High School 2002 — 2006
Defense Finance & Accounting Service July 2006 - Present
Aerotek April 2007 - September 2009
DFAS July 1987 - March 2007
AT&T April 1987 - March 1989
Skills
Contract Management, Outlook, Access, QuickBooks, Accounting, PeopleSoft, Microsoft Office, Financial Reporting, Microsoft Excel, Accounts Payable, Payroll, Financial Analysis, General Ledger
Education
Woodrow Wilson High School
Diploma; Business
University of Rhode Island - College of Business Administration 1967 — 1969
Associates, Finance
Tidewater Community College
Business/Accounting
University of Rhode Island
Finance/Accounting/Business
Red Robin November 2013 - Present
AT&T December 2012 - October 2013
Education
Trinity International University 2008 — 2010
T-Mobile June 2012 - June 2015
AT&T January 2009 - January 2012
NCO Group June 1998 - January 2009
Skills
Sales, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Team Leadership, Retail, Call Centers, Training, Leadership, Event Planning, Wedding Coordinating
Education
Trident Technical College
Meeting and Event Planning
M-Edge Accessories Finacial AnalystLookingFebruary 2011 - February 2011
AT&T Inc. September 2004 - February 2011
AT&T April 2002 - September 2004
CONCERT COMMUNICATIONS, INC January 2001 - April 2002
Concert (British Telecom) July 1999 - January 2001
Citicorp December 1997 - July 1999
CITICORP GLOBAL TECHNOLOGY INFRASTRUCTURE July 1997 - December 1997
CITICORP GLOBAL INFORMATION NEWTORK January 1993 - June 1996
Citicorp July 1990 - January 1993
The Bombay Company July 1988 - July 1990
Skills
Telecommunications...
Education
Towson University
Bachelor of Science, Business Administration
School Intercom January 2013 - Present
Wide Open West April 2011 - Present
AT&T October 2000 - February 2010
Skills
Telecommunications, Fiber Optics, VoIP, Troubleshooting, IP, Telephony, Switches, Networking, Broadband, Mobile Devices, WAN, Computer Hardware, Wireless
Education
Trident Technical College 2012 — 2015
Associate's degree, Computer Programming
Heartland Blood Center October 2009 - Present
West Aurora School District 129 2002 - Present
AT&T March 1978 - November 1999
Education
Waubonsee Community College 2007 — 2009
certificate, phlebotomy
Trinity International University
Education
AT&T January 1999 - Present
robert bosh July 1978 - June 1979
US Navy July 1974 - June 1978
Skills
VoIP, Cisco Technologies, Telecommunications, Network Design, MPLS, WAN, IP, Switches, Data Center, Wireless, Routers, TCP/IP, VPN, Routing, Firewalls
Education
Trident Technical College 1978 — 1978
certificate, Machine Tool Technology/Machinist
graduated high school, Arkansas/Navy technical in communications 1960 — 1974
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician, long ago and far far away
AT&T Project ManagerAT&TMarch 1981 - April 2010
Retired AT&T 1981 - 2010
Skills
Telecommunications, Program Management, PMP, Vendor Management, Wireless, PMO, VoIP, Process Improvement, Cross-functional Team..., Integration, Managed Services, SDLC
Education
Transylvania University 1976 — 1980
Bachelor of Arts (B.A.), Business Administration
Transylvania University 1976 — 1980
Bachelor of Arts (B.A.), Business Administration and Management, General
AT&T June 2013 - Present
Old Navy October 2010 - Present
Work Opportunities Unlimited September 2011 - June 2013
Verizon Wireless May 2005 - July 2010
Skills
Time Management, Communication, Client Intake, Microsoft Office, Email, Typing, Internet Explorer, Building Relationships, Store Operations, Marketing, Audit and Compliance, Organization, Listening to customers, Suggestive Selling, Phone Etiquette, Friendly Personality, Operations Management, Visual Merchandising, Inventory Management, Caseload Management, Job Developing, Written & Oral..., Training, Employee Training, Report Writing, Sales, Sales Operations
Education
South University 2011 — 2011
Courses towards Masters of Professional Counseling, Professional Counseling
Tiffin University 2003 — 2006
Bachelor of Arts (BA), Psychology
AT&T March 2005 - Present
AT&T February 1995 - March 2005
Education
Tiffin University 2005 — 2009
Bachelor of Business Administration (BBA), Organizational Leadership
Comcast Cable April 2011 - February 2014
AT&T March 1999 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Strategic Planning, Time Management, Team Leadership, Leadership, Teamwork, Training, Sales Management, Team Building, Sales, Process Improvement, Project Management, Call Centers, Customer Experience, Customer Satisfaction, Telecommunications
Education
Tougaloo College 1994 — 1995
Economics
Whitney M Young Magnet High School 1990 — 1994
AT&T April 2012 - Present
General Dynamics Advanced Information Systems July 2009 - April 2012
US Navy July 2001 - July 2009
Skills
System Administration, Cisco Technologies, Network Troubleshooting, Windows Server, Internet Troubleshooting, Computer Hardware..., Active Directory, Network Administration, Software Installation, Network Security, Troubleshooting, Networking, TCP/IP, Servers, Security, Information Assurance, Management, Integration, Disaster Recovery, Information Technology, Team Building, VMware, Systems Engineering
Education
Tidewater Community College 2002 — 2003
Associate's Degree, Information Technology
AT&T April 2015 - Present
At&t atlanta ga. April 2015 - 2015
Advocare distributor January 2015 - 2015
Skills
Customer Service, Research, Microsoft Office, PowerPoint, Team Leadership
Education
Tom P Haney Technical Center
Mechanical Drafting and Mechanical Drafting CAD/CADD
Comcast April 2014 - August 2015
AT&T March 2013 - January 2014
Marbles: The Brain Store 2012 - 2013
Picture People 2009 - 2013
Skills
Sales, Customer Service, Graphic Design, Photography, Photoshop, Portrait Photography
Education
Morgan State University 2012 — 2013
Photography
Towson University 2008 — 2010
Photography