Paychex Company
Industry: Payroll services company
DescriptionPaychex, Inc. is an American provider of payroll, human resource, and benefits outsourcing services for small- to medium-sized businesses. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 605,000 payroll clients as of May 31, 2017. Number of employees: ~14,300; (FY MAY 31, 2018) Headquarters: Rochester, New York, United States CEO: Martin Mucci (Oct 2010–) Subsidiaries: SurePayroll, HR OutSourcing, LLC,
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Paychex Employees
Sears Holdings Corporation May 2013 - Present
Sears Holdings Corporation July 2008 - May 2013
United States Army September 2010 - November 2010
Paychex July 2007 - January 2008
Skills
Sales Process, Retail, Sales Commission, Sales, Customer Satisfaction, Department Management, Team Training, Merchandising, Merchandising Strategies, Computer Hardware, Bass Guitar
Education
Monroe Community College 2001 — 2004
AS, Liberal Arts
Xerox September 2014 - Present
Kelly Services May 2011 - September 2014
Adecco March 2009 - April 2011
Adecco March 2009 - August 2009
Meridian Knowledge Solutions January 2007 - December 2008
Paychex September 2005 - September 2006
Wegmans Food Markets June 1994 - August 2005
Skills
Recruitment/Retention, Contract Recruitment, Technical Recruiting, smart search, IQ Navigator, Field Glass, Bullhorn, SmartSearch, Onboarding, Staffing Services, Recruiting, Human Resources, Interviews, Temporary Staffing, Talent Acquisition, New Hire Orientations, Cold Calling, Leadership, Networking, Applicant Tracking..., Internet Recruiting, Screening Resumes, Sourcing, CRM, PeopleSoft, Employee Relations, Customer Service, College Recruiting, HRIS, Employee Benefits, Benefits Negotiation, Screening, Permanent Placement, Temporary Placement, Resume Writing, Executive Search, Job Fairs, Staff Augmentation, Hiring, Talent Management, Taleo, Recruitment Advertising
Education
State University of New York College at Brockport 2000 — 2002
BS, Communications
Monroe Community College 1998 — 2000
Associates, Communications
Paychex July 2012 - Present
KKBB Apparel October 2008 - Present
The AP Printshop September 2008 - January 2009
Warped Tour 2008 June 2008 - August 2008
Streaker Records January 2006 - August 2008
Tilt Entertainment Corp August 2006 - June 2008
The Sunstreak 2006 - 2008
Duel's Café May 2003 - April 2004
Duel's Café May 2003 - April 2004
Skills
Payroll Services, Small Business, Sales, Business Development, Human Resources, Business Systems..., Sourcing, Logistics, Brand Development, Marketing, Compliance, B2B, Entrepreneurship, Employee Benefits, 401k, Operations Management, Leadership, Management
Education
Monroe Community College 2004 — 2006
AS, Business
Paychex May 2012 - Present
Paychex 2012 - 2015
Xerox January 2007 - May 2012
Xerox February 2000 - January 2007
The Gleason Works 1990 - 1994
Skills
Java Enterprise Edition, Agile Project Management, Agile Methodologies, Scrum, Groovy, Grails, jQuery, XML, Unix, ClearCase, IntelliJ IDEA, Software Development, Java, Testing, JUnit, User Interface Design, Software Engineering, Web Services
Education
Monroe Community College 1998 — 2000
Computer Science
Paychex April 2009 - Present
Paychex August 2008 - April 2009
Unisys November 2007 - August 2008
Skills
Customer Service, Technical Support, Solution Implementation, Account Management, Escalation Resolution, Customer Escalation..., Team-oriented, Software Installation, Help Desk Support, Hardware
Education
Computer Education Services Corporation
Comptia A+ Hardware and Software Course, Comptia Network Plus + Course
Monroe Community College
Paychex January 2014 - Present
Hampton July 2012 - January 2014
Young Men Christian Association December 2007 - July 2012
St. Paul's Child Care April 2011 - June 2012
Skills
Customer Service, PowerPoint, Telephone Skills, Microsoft Office, Social Media, Front Office, Cash Handling Experience, Organization, Communication, Problem Solving, Curriculum Design, Teamwork
Education
Saint John Fisher College 2011 — 2013
Bachelor of Science (BS), Management with a minor in Marketing
Monroe Community College 2007 — 2010
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
Paychex November 2013 - Present
Best Buy May 2012 - November 2013
Best Buy June 2008 - May 2012
Skills
Microsoft Office, Windows, Mac OS, Influence, Motivation, Communication, Charismatic Leadership, Team Building, Strategist, Performance Management, Prioritization, Multitasker, Organization, Engaging Public Speaker, Business Planning, Effective Coaching, Mentoring, Scheduling, Conducting Interviews, Plan Execution, Competitive, Building Relationships, Peer Networking, Social Media
Education
State University of New York College at Brockport 2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Monroe Community College 2004 — 2007
Associate's degree, Business Administration and Management, General
WEMOCO
Paychex December 2011 - Present
Paychex November 2010 - December 2011
Best Buy May 2010 - March 2011
Best Buy January 2006 - March 2011
Unity Health System Total Sports Experience February 2010 - November 2010
Best Buy June 2007 - October 2007
Skills
Customer Service, Microsoft Office, Outlook, Event Management, Sales, Microsoft Excel, Public Speaking, Social Media, PowerPoint, Microsoft Word, Retail, Public Relations, Data Entry, Fundraising, Social Networking, Event Planning, Recruiting, Salesforce.com, Nonprofits, Data Analysis, Windows, Human Resources, Time Management, Insurance, Sports, Interviews, Employee Benefits, Employee Relations, Cold Calling, Customer Retention, Community Outreach, Merchandising, Volunteer Management, Sports Management, Media Relations, Building Relationships, Retail Sales, Volunteering, Process Improvement, Sponsorship, Applicant Tracking..., Marketing
Education
State University of New York College at Brockport 2008 — 2010
Bachelors Degree, Sports Management
Monroe Community College 2005 — 2007
Associates Degree, Science, Business Administration
Gates Chili High School 2001 — 2005
Regents Diploma, General education
Paychex 2015 - Present
Remedy Intelligent Staffing February 2010 - January 2015
Sutherland Global Services July 2007 - October 2009
Skills
Staffing Services, Temporary Staffing, Temporary Placement, Recruiting, College Recruiting, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Technical Recruiting, Onboarding, Contract Recruitment, Screening Resumes, Sourcing, Permanent Placement, Interviews, Human Res, Payroll, Career Development..., CareerBuilder, Permanent Staffing, Direct Hires, Staffing Coordination, Workers Compensation, Human Resources, Customer Service, New Hire Orientations, New Hire Paperwork
Education
Monroe Community College 2006 — 2010
Early Childhood Education and Teaching
Paychex January 2015 - Present
Paychex September 2013 - February 2015
Paychex September 2012 - September 2013
X-1 Audio January 2012 - August 2012
Flextronics September 2009 - September 2010
Skills
Sales, Customer Satisfaction, Employee Benefits, Customer Service, Leadership, Call Centers, Cold Calling, Customer Retention, Microsoft Excel, Microsoft Office, Microsoft Word
Education
San Diego Mesa College 2010 — 2012
Business Administration and Management, General
Monroe Community College 2006 — 2008
Business Administration and Management, General
Primerica June 2014 - Present
Paychex January 2010 - Present
The Western NY Floor Company January 2008 - September 2010
Sutherland Global Services August 2007 - April 2008
Skills
Technical Support, Troubleshooting, Windows 7, Networking, Help Desk Support, Microsoft Office, Software Documentation, Training, Windows XP, Team Leadership, Customer Service, Leadership, Management, Account Management, Process Improvement, Active Directory, Microsoft Excel, Sales, Time Management
Education
Monroe Community College 2005 — 2008
A.A.S. Computer Information Systems, Information Technology, Associate
Paychex April 2015 - Present
Woodcliff Hotel & Spa June 2013 - April 2015
Woodcliff Hotel & Spa November 2012 - May 2013
Rochester Institute of Technology May 2012 - December 2012
Kenneth Copeland Ministries February 2008 - July 2012
Teen Mania Ministries August 2007 - February 2008
Starbucks March 2006 - April 2007
Kenneth Copeland Ministries February 2003 - March 2006
Starbucks November 2001 - February 2003
Skills
Photography, Microsoft Office, Event Planning, Non-profits, Theatre, Event Management, Public Speaking, Social Networking, Blogging, Press Releases, Time Management, Editing, Nonprofits, Administrative..., Social Media, Creative Writing, Leadership, Team Building, Management, Strategic Planning, Customer Service, Budgets, Recruiting, Project Management, Community Outreach, CRM, Public Relations, Training, Marketing, Social Media Marketing, Microsoft Excel, PowerPoint, Microsoft Word, Access, Outlook, Data Entry, Team Leadership, Leadership Development, Photoshop, Sales
Education
Monroe Community College 2013 — 2017
Public Relations, Advertising, and Applied Communication
Rochester Institute of Technology 2012 — 2012
Valencia Community College 2011 — 2012
Tarrant County College 2008 — 2010
Caraglio Management Group November 2014 - Present
Merrill Lynch August 2014 - October 2014
Paychex March 2013 - August 2014
Paychex November 2011 - March 2013
Skills
Cold Calling, Salesforce.com, Account Management, Sales Process, B2B, Sales Management, Direct Sales, Sales Presentations, New Business Development, Sales, Qualifying Prospects, Lead Generation, Solution Selling, Sales Operations, Territory Management, 401k, Payroll
Education
Saint John Fisher College 2009 — 2011
Bachelor of Science (BS), Finance, General
Monroe Community College 2007 — 2009
Paychex June 2008 - Present
Unisys January 2006 - June 2007
Alliance Barter January 2005 - January 2006
Acute Design January 2001 - January 2005
The Home Depot January 1995 - January 2001
Builders Square January 1991 - January 1995
Auto Plus January 1989 - January 1991
United States Air Force 1985 - 1989
Skills
Customer Service, Outlook, Word, Problem Solving, Excel, Account Management, Customer Relations, Troubleshooting, Customer Satisfaction, Call Center, Administration, Hiring, Coaching, Salesforce.com, Team Building, Scheduling, Billing, Telephone Skills, Team Leadership, Contract Negotiation, Negotiation, Computer Hardware, Budgeting, Data Entry, Supervisory Skills, Retail, Analysis, Insurance, SharePoint, Client Development, Client Retention, Client Communications, Online Training, Software Training, PowerPoint, Event Management, Payroll, Vendor Relations, Time Management, Microsoft Office, Process Improvement, Mentoring, Sales Support, Teamwork, Public Speaking, Telecommunications, Sales Management, Team Management, Inventory Management, Event Planning
Education
Monroe Community College
Paychex May 2015 - Present
Paychex April 2015 - May 2015
Paychex August 2014 - April 2015
Boardroom Development Partners December 2013 - June 2014
American Lamprecht Transport July 2012 - October 2013
Paychex August 2008 - July 2012
New Era Performance August 2004 - August 2008
Skills
Payroll, Customer Service, Employee Relations, Recruiting, Human Resources, Training, Cold Calling, Employee Benefits, Management, Benefits Administration, Onboarding, B2B, Event Management, Employee Training, Analysis, Sales, Marketing, Leadership
Education
Nazareth College 2004 — 2012
M.S., B.S, A.S., Management, Business Administration
Monroe Community College 2004 — 2006
Associate of Science (A.S.), Business Administration and Management, General
Webster Thomas High School
Paychex June 2014 - Present
Paychex February 2012 - June 2014
Paychex November 2010 - February 2012
Chase Bank 2009 - 2010
Education
Elim Bible Institute
Child Education
Monroe Community College
Social Science/ American Sign Language
Paychex June 2012 - Present
Paychex February 2011 - June 2012
Wegmans Food Markets August 2007 - July 2011
Paychex January 2010 - February 2011
Paychex December 2008 - January 2010
Skills
PEO, HRIS, Benefits Administration, Employee Benefits, Paychex, Flexible Spending..., Open Enrollment, 401k, Section 125 Plans, Team Leadership, Networking, Building Relationships, Payroll, Training
Education
SUNY Brockport 2006 — 2007
Bachelor of Business Administration (BBA), Management
Point Park University 2005 — 2006
Business Administration and Management, General
Monroe Community College 2002 — 2005
Associate's Degree, Business Administration and Management, General
Paychex, Inc. May 2015 - Present
Paychex January 2008 - Present
Rochester General Health System 2006 - 2008
Skills
Security, Benefits Administration, Leadership, Wine Tasting, Employee Benefits, HRIS, Human Resources, Employee Relations, PeopleSoft, Recruiting, Applicant Tracking..., Management, Process Improvement
Education
Monroe Community College 1986 — 1989
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Nazareth College of Rochester
Associate's degree, Marketing
5LINX Enterprises Inc. March 2015 - Present
GLOBALINX January 2013 - March 2015
GLOBALINX June 2012 - January 2013
Windstream Communications December 2010 - June 2012
PAETEC October 2007 - December 2010
PAETEC July 2007 - October 2007
PAETEC March 2006 - July 2007
Paychex May 2004 - March 2006
Paychex May 2004 - January 2006
Skills
Call Center, Telecommunications, T1, VoIP, Telephony, Customer Retention, Troubleshooting, Switches, Managed Services, Call Centers, MPLS, Unified Communications, Customer Experience, Networking, WAN, Technical Support, Leadership, Sales, Account Management, IP, Customer Service, Management, Team Building, Team Leadership, Wireless, Ethernet, SIP Trunking, Avaya, SIP
Education
St. John Fisher College 2000 — 2004
BS, Sociology
Aquinas Institute
Monroe Community College
St. John Fisher College
Paychex October 2001 - Present
Skills
QTP, Regression Testing, Test Planning, Quality Center, Test Automation, Test Cases, Manual Testing, Software Quality..., Testing, User Acceptance Testing, Agile Testing, Integration Testing, Performance Testing
Education
Monroe Community College
Roberts Wesleyan College
Arizona Diagnostic Labs August 2015 - Present
Complete Payroll Processing, Inc. November 2014 - August 2015
Ingram Micro March 2014 - December 2014
Paychex May 2012 - April 2013
Paychex May 2011 - May 2012
Country Inn & Suites by Carlson May 2010 - June 2011
North Shore Grill May 2008 - August 2009
Buffalo Wild Wings January 2008 - March 2009
Skills
Marketing Communications, Sales Support, Telemarketing, Sales, Cold Calling, Customer Service, Call Center, Sales Process, Time Management, Team Leadership, Sales Management, Team Building, Payroll, Customer Satisfaction, Microsoft Excel, Sales Operations, Recruiting, Training, Management, B2B, Marketing, Leadership, New Business Development, Sales Presentations, Account Management, Direct Sales, CRM, Lead Generation, Solution Selling, Microsoft Office, Outside Sales, Strategy, Salesforce.com, Microsoft Word
Education
University at Buffalo 2013 — 2015
Bachelor's degree, Economics, 3.0
Saint John Fisher College 2007 — 2008
In Progress, Economics
Monroe Community College 2007 — 2007
Liberal Arts
Honeoye Falls Lima High School 2003 — 2007
Regents Diploma with Advanced Designation in Technology, Technology
CATERTRAX July 2015 - Present
Rochester Regional Health System August 2014 - July 2015
Paychex October 2013 - January 2014
Nexstar Broadcasting Group September 2005 - October 2013
Corning Incorporated January 2001 - February 2002
Kodak Research Labs September 1998 - January 2001
US Navy March 1993 - March 1997
Skills
Customer Service, Research, Television, Microsoft Office, Time Management, Public Speaking, Social Media, Editing, Microsoft Word, Social Media Marketing, Avid, Ving Tsun (Wing Chun)..., Martial Arts, Teaching Skills, Physical Security, Mac OS X, American Sign Language, Language Skills, Writing, Creative Writing, Video, Word, Mac, Production, Weight Training, Music, Singing, Acting, Theatre, Marketing
Education
St. John Fisher College 2011 — 2013
MBA, General Management
SUNY Brockport 2003 — 2004
BS, English
Rochester Institute of Technology 2002 — 2003
Monroe Community College 1992 — 1998
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities
Eastridge High School 1988 — 1992
Regents Diploma, English and Math
Paychex February 2015 - Present
Paychex August 2014 - February 2015
Sweet and Sassy May 2009 - August 2013
Bill Wahls Microcreamery June 2009 - August 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Social Media, Microsoft Excel, Customer Service, Public Speaking, Photoshop, Research, Event Planning, Facebook, Social Networking
Education
State University of New York College at Geneseo 2012 — 2014
Bachelor of Arts (BA), Communication and Media Studies
Monroe Community College 2010 — 2012
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
PLZ Aeroscience May 2014 - Present
Champps November 2003 - May 2014
Paychex June 2013 - November 2013
Paychex April 2013 - May 2013
Paychex July 2012 - April 2013
Lanovara Specialty Foods May 2007 - July 2012
Skills
Lead Generation, Employee Training, Food, Social Networking, Salesforce.com, Blogging, Customer Service, Team Leadership, Event Management, Public Speaking
Education
Monroe Community College 2003 — 2006
Associate's degree, Communication and Media Studies
Monroe Community College 2003 — 2005
Associate's degree, Communication and Media Studies
Excellus Blue Cross Blue Shield May 2015 - Present
Excellus Blue Cross/ Blue Shield November 2013 - Present
Paychex June 2013 - November 2013
Verizon Wireless November 2012 - June 2013
Verizon Wireless April 2012 - November 2012
Verizon Wireless January 2010 - April 2012
Verizon Wireless January 2012 - February 2012
Verizon Wireless January 2010 - December 2010
Toshiba Business Solutions March 2007 - August 2009
Skills
Call Center, Customer Satisfaction, Customer Service, Telephone Skills, Billing, Team Leadership, Supervisory Skills, Team Building, Team Management, Call Centers, Leadership, Management, Customer Retention, Invoicing, Training, Time Management, Software Documentation, Sales, Account Management, Customer Experience, Direct Sales, Microsoft Office, Process Improvement, Telecommunications
Education
Walden University 2015 — 2017
Bachelor of Business Communications, Business, Management, Marketing, and Related Support Services
Monroe Community College 1999 — 2002
Associates Degree, Liberal Arts and Sciences/Liberal Studies
Monroe Community College 1999 — 2002
Associates, the Sciences of Liberal Arts
St.Bonaventure University 1998 — 1999
Journalism mass communications
IEC Electronics Corp. August 2015 - Present
Bosch Security Systems January 2014 - September 2015
Naples Central School District August 2012 - January 2014
Paychex August 2009 - August 2012
Berry Company October 2008 - May 2009
Internal Revenue Service January 2006 - December 2007
Applebee's July 2004 - September 2005
McDonald's Corporation June 2000 - July 2004
Skills
Data Entry, Outlook, Insurance, E-Rate, Wincap, Spartan, HRIS, OnBase, Shipping, Accounts Payable, Account Reconciliation, Training, Health Insurance, Employee Training, Invoice Processing, Benefits Administration, Project Management
Education
Monroe Community College 2009 — 2011
Associate's degree, Business Administration and Management, General
Wegman Companies, Inc. July 2007 - Present
Paychex October 2003 - July 2007
Skills
Variance Analysis, General Ledger, Accounts Payable, Financial Statements, Account Reconciliation, Financial Reporting, Cash Flow Forecasting, Accounting, Accounts Receivable, Internal Controls, Operating Budgets
Education
SUNY Brockport 2000 — 2003
BS, Accounting and Finance
Monroe Community College 1998 — 2000
Associate of Science (A.S.), Accounting and Finance
Aquinas Institute 1994 — 1998
Paychex September 2014 - Present
Paychex April 2013 - September 2014
Paychex September 2011 - April 2013
Empire Financial Partners January 2011 - June 2011
HSBC Mortgage Corporation (USA) June 2007 - May 2010
Timberlink Settlement Services USA Inc February 2005 - June 2007
Skills
Employee Benefits, Insurance, Health Insurance, Benefits Administration, Human Resources, Customer Service, 401k, Customer Retention, Microsoft Excel, Leadership, Team Building, Strategic Planning, Underwriting, Sales, Coaching, Account Management, Mortgage Lending, Onboarding, Disability Insurance, Employee Engagement, Building Relationships, Process Improvement
Education
St. John Fisher College
Master of Business Administration (M.B.A.)
Monroe Community College
Associate's Degree, Liberal Arts
University at Buffalo
Bachelor's Degree, BS - Business Administration
Paychex November 2014 - Present
Paychex July 2013 - Present
Verizon Wireless October 2003 - April 2010
AT&T 1999 - 2002
AT&T 1999 - 2002
Skills
Customer Service, Management, Broadcast, Interviews, PowerPoint, Treatment, Office Management, Quality Assurance, Youth Ministry, Sales Operations
Education
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Mass Communication/Media Studies
St. John Fisher College
Verizon Wireless March 2015 - Present
Verizon Wireless February 2013 - Present
Verizon Wireless January 2010 - February 2013
Paychex September 2008 - March 2009
Skills
Customer Service, Strategic Thinking, Business Planning, Professional Services, Problem Solving, Goal Oriented, Account Management, Retail, Team Leadership, Public Speaking, Training, Leadership, Customer Retention, Coaching, Sales, Time Management, Interviewing Skills, Social Media Advertising, Call Centers
Education
St. John Fisher College 2010 — 2014
Bachelor of Arts (BA), Communication/Journalism
Monroe Community College 2008 — 2010
Associate of Arts (AA), Communication and Media Studies
Keller Williams Realty Greater Rochester January 2014 - Present
CDS Monarch June 2011 - September 2013
Paychex May 2010 - June 2011
Action for a Better Community, Inc. January 2010 - May 2010
Skills
Event Planning, Accounts Payable, Auditing, Accounts Receivable, Business Communications, Microsoft Excel, Microsoft Office, Google Docs, Real Estate, Residential Homes, Customer Service, Training, Financial Analysis, Account Reconciliation, Invoicing, Payroll, Sales, Public Speaking, Social Media
Education
Saint John Fisher College 2008 — 2010
Bachelor of Science (B.S.), Corporate Finance
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Liberal Arts/Business
Paychex December 2014 - Present
Paychex June 2007 - December 2014
GVLOA January 2009 - 2014
Ryan M Champlin December 2011 - August 2013
Great Northern Pizza Kitchen August 2000 - February 2010
Mario's Italian Steakhouse & Catering August 2003 - October 2007
Skills
Cold Calling, Salesforce.com, Account Management, Sales Process, Sales Presentations, Sales, Employee Benefits, Payroll, Customer Service, Selling, Sales Management, New Business Development, Coaching, B2B, 401k, Solution Selling, Customer Retention, Leadership
Education
Monroe Community College
Paychex April 2014 - Present
Paychex January 2013 - April 2014
Friendly's Ice Cream, LLC 2011 - 2012
Skills
Human Resources, Cold Calling, Customer Service, Sales, Time Management, Leadership, Customer Satisfaction, Employee Relations, Outlook, Microsoft Excel, Data Entry, Teamwork, Telephone Skills, Salesforce.com, Onboarding, Employee Benefits, HRIS
Education
Roberts Wesleyan College 2013 — 2015
Bachelor's degree, Organizational Management
Monroe Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
Paychex June 2013 - Present
Paychex January 2012 - May 2013
Paychex Inc December 2007 - January 2012
Paychex September 2005 - November 2007
Paychex April 2002 - September 2005
Paychex June 2000 - April 2002
Skills
Leadership, Risk Management, Leadership Development, Human Resources, Process Improvement, Access, Employee Benefits, Microsoft Excel, Budgets, Team Building, Collections, Call Centers, Succession Planning, Customer Service, Onboarding, Employee Relations, Recruiting, Training, Call Center, Performance Management, Account Management, Benefits Administration, Salesforce.com, HRIS, Hiring, Development Of Employees, Talent Management, Talent Acquisition, Customer Retention, Coaching, Technical Recruiting, Interviewing, Predictive Analytics, Big Data Analytics, Innovation
Education
Rochester Institute of Technology 2012 — 2015
Executive MBA, Business Administration and Management, General, A
State University of New York at Brockport 1998 — 2000
Bachelors (B.A.)Business Administration, Management
Monroe Community College 1995 — 1998
Associates (A.S), Liberal Arts
Axzo Press, LLC 2010 - 2014
Paychex January 2008 - June 2010
Skills
Customer Service, Sales, Sales Process, Salesforce.com, Account Management, Team Building, Process Improvement, Customer Retention, Sales Operations, Microsoft Office, Outlook, Management, Microsoft Excel, Customer Satisfaction, CRM, PowerPoint, Social Media, Time Management, Accounts Receivable, Building Relationships, Team Leadership
Education
Alfred State College - SUNY College of Technology 2011 — 2013
Bachelor of Business Administration (B.B.A.), Management Technology
Monroe Community College 2003 — 2006
Associate of Science (A.S.), General Studies
Paychex Insurance Agency, Inc. June 2013 - Present
Paychex November 2011 - June 2013
Paychex July 2006 - November 2011
JPMorgan Chase 1990 - 2005
Skills
Expense Management, 401k, Employee Benefits, Payroll, Insurance, Financial Services, HRIS, Customer Service, Benefits Administration, Employee Relations
Education
Monroe Community College
A.S., Paralegal Studies, Business Administration
ADP April 2015 - Present
Automatic Data Processing October 2010 - April 2015
Paychex Inc April 2005 - October 2010
Paychex November 2000 - April 2005
Skills
Payroll, Cold Calling, Sales Process, Small Business, Salesforce.com, Selling, Sales Presentations, Account Management, Direct Sales, Payroll Processing, Solution Selling, ADP Payroll, Telemarketing, Coaching, Consultative Selling, B2B, Mentoring, Lead Generation, Territory Management
Education
Monroe Community College 1995 — 1996
Associates, Business Management
East High School 1979 — 1983
Diploma, 12
Oracle February 2010 - Present
Sun Microsystems, Inc. February 2006 - February 2010
Frontier Communications 1998 - 2006
Paychex 1993 - 1998
Prime Computer 1984 - 1993
Skills
Solaris, Unix, Databases, Disaster Recovery, High Availability, Virtualization, Oracle RAC, Oracle, Data Center, ITIL, Enterprise Architecture, Shell Scripting, Unix Shell Scripting, System Administration
Education
Nazareth College of Rochester 1988 — 1993
Bachelor of Science (BS), Business Administration, Management and Operations
Monroe Community College 1985 — 1988
MIS, Information Technology
Paychex October 2014 - Present
Lucky's Irish Bar December 2010 - September 2014
TGI Fridays December 2008 - December 2010
Skills
Apple, PC, Microsoft Excel, Social Media, Marketing Communications, Advertising, Marketing, Market Research, Facebook, PowerPoint, Microsoft Office, Teamwork, Customer Service, Event Planning, Social Networking, Microsoft Word, Event Management, Project Planning
Education
State University of New York College at Brockport 2012 — 2014
Bachelor of Science (BS), Marketing
Monroe Community College 2009 — 2011
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Paychex February 2012 - Present
Paychex February 2011 - February 2012
Monore County Sheriff's Office November 1994 - February 2011
Skills
Toastmaster, Training & Development, Public Speaking, Employee Training, Training, Program Management, Employee Relations, Coaching, Human Resources, Leadership, Leadership Development, Team Building, Staff Development
Education
SUNY Brockport
Monroe Community College
Paychex October 2014 - Present
Verizon Wireless September 2009 - October 2014
Education
St. John Fisher College 2007 — 2009
Bachelor's Degree, Business, Management, Marketing
Monroe Community College 2004 — 2007
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Paychex February 2015 - Present
Premier Designs June 2014 - Present
iHeartMedia December 2013 - January 2015
maurices May 2013 - December 2013
BBS Services Inc. June 2012 - August 2012
Institute 4 Priority Thinking June 2008 - August 2008
Skills
Communication, Customer Service, Customer Satisfaction, Fashion, Theatre, Leadership, Dance, Management, Data Input, Singing, Zumba, Photography, Computers, Public Speaking, Retail, Social Media, Photoshop, Microsoft Office, Event Planning, Data Entry, Facebook, Social Networking, Time Management, Public Relations
Education
St. John Fisher College 2013 — 2014
Bachelor's degree, Communication and Media Studies
State University of New York College at Oswego 2012 — 2013
Communication and Media Studies
Monroe Community College 2010 — 2012
Communication and Media Studies
Charles Finney High School 2006 — 2010
GED
Paychex Payroll Company February 2015 - Present
Paychex June 2014 - February 2015
Paychex October 2010 - June 2014
Paychex October 2008 - October 2010
Paychex February 2003 - October 2008
Skills
B2B, HRIS, Benefits Administration, Employee Benefits, 401k, Onboarding, Cold Calling, Payroll Taxes, Coaching, Employee Training, Leadership, Recruiting, Applicant Tracking..., Employee Relations, Human Resources, Training, Performance Management
Education
Monroe Community College 1994 — 1996
Greece Olympia
Fidelity Investments March 2014 - Present
Murphy's Law March 2009 - Present
Benjamarachutit School October 2013 - December 2013
Paychex May 2013 - October 2013
Paychex March 2012 - May 2013
American Diabetes Association February 2011 - May 2011
Reliant Federal Credit Union September 2006 - June 2007
Education
State University of New York at Buffalo 2009 — 2011
Bachelor of Science, Business Administration
UNIVERSIDAD DE BARCELONA 2010 — 2010
Monroe Community College 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Paychex February 2012 - Present
Target September 2009 - Present
Paychex October 2010 - January 2012
Target October 2005 - September 2009
Education
State University of New York College at Brockport 2007 — 2010
Bachelor's degree, Fine/Studio Arts, General, 2.8 GPA
Monroe Community College 2006 — 2007
Associate's degree, Interior Design, 3.0
Rochester Institute of Technology December 2012 - Present
Paychex August 2000 - December 2012
Citi June 1990 - August 2001
Skills
SDLC, System Administration, Vendor Management, Networking, Disaster Recovery, Process Improvement, Project Management, IT Management
Education
Rochester Institute of Technology 2013 — 2016
Bachelor's Degree, Multi-/Interdisciplinary Studies, General - Leadership
St. John Fisher College 1991 — 1993
Business Administration and Management, General
Monroe Community College 1984 — 1986
Associate's Degree, Computer Science
Paychex September 2009 - Present
Paychex June 2013 - December 2013
Paychex August 2008 - September 2009
Paychex June 2007 - August 2008
Wegmans Food Markets October 1992 - December 2007
Skills
Employee Benefits, Recruiting, Performance Management, Payroll, Employee Relations, Coaching
Education
Monroe Community College 1995 — 1998
Associate's degree, Human Services, General
Greece Arcadia High School 1991 — 1995
Regents w/ Distinction
State University of New York College at Brockport
Social Work
www.celasers.com/medical - Cutting Edge Lasers Technologies March 2014 - Present
Buffalo Biodiesel, Inc. July 2012 - March 2014
Pultneyville Grill 2010 - September 2012
Lansing Sales & Service, Inc. May 2011 - July 2012
Garage Solutions 2005 - 2011
Uno's Chicago Grill 2005 - 2010
Paychex 1995 - 1999
All Around Travel 1992 - 1995
Skills
Sales, Training, Business Development, Cold Calling, New Business Development, Sales Process, Account Management, B2B, Marketing Strategy, Selling, Salesforce.com, Sales Presentations, Direct Sales, Customer Satisfaction, Hospitality, Team Building, Social Media Marketing, Networking, Social Media, Online Advertising, Public Relations, Management, Email Marketing, Motivational Speaking, Time Management, Customer Service, Sales Management, Sales Operations, Marketing, Leadership, Strategic Planning, Medical Devices, Contract Negotiation, Phone Etiquette, Professional Phone..., Closing Abilities
Education
Monroe Community College 1989 — 1991
AAS, Travel & Tourism
Pittsford Mendon 1986 — 1989
Paychex June 2014 - Present
LaBella Associates, DPC March 2014 - May 2014
Doan Family Of Dealerships April 2010 - April 2014
Skills
Microsoft Excel, Training, Leadership, Customer Service, Microsoft Word, PowerPoint, Social Networking, Sports, Communication, Teamwork, Outlook, Tax Returns, Microsoft Access, Microsoft Office, Social Media, Organization Skills, Time Management, Research, Employee Relations
Education
State University of New York College at Brockport 2011 — 2013
Bachelors of Science in Business Administration, Business Administration, Management and Operations
Monroe Community College 2009 — 2011
Associates in Liberal Arts and Science, Liberal Arts and Sciences/Liberal Studies
Paychex July 2015 - Present
BEST Volvo March 2015 - July 2015
Wintonaire September 2014 - March 2015
Brickwood Grill 2012 - 2014
Delmonicos Italian Steakhouse 2006 - 2010
Skills
POS, Food & Beverage, Customer Satisfaction, Cash-handling, Exceeding Expectations, Fast-paced, Team-oriented, Restaurants, Leadership, Program Proficiency, Bartending, Hospitality, Sales, Customer Service, Event Management, Social Media Marketing, Teamwork, Time Management, Marketing, Event Planning, Social Networking, Cash Handling
Education
Monroe Community College 2008 — 2011
Associate's Degree, Liberal Arts & Science
West Genesee High School 2002 — 2006
General Studies
Brinker International August 2015 - Present
Everest Group September 2009 - August 2015
Givens Group Inc October 2002 - September 2009
db Technologies February 1999 - October 2002
Paychex May 1995 - January 1999
K-Plus Services February 1994 - May 1995
Siebert's Empire Heating August 1986 - December 1993
Skills
QuickBooks, Human Resources, Payroll, Employment Law, Accounting, General Ledger, Recruiting, Leadership, Account Reconciliation, Auditing, Management, ADP Payroll, Benefits Administration, Employee Benefits, Microsoft Excel, New Hire Orientations, Training
Education
Monroe Community College
Tidewater Community College
Mary Cariola Children's Center 2015 - Present
Paychex 2014 - Present
Colemanfilms 2008 - Present
Skills
Sales, Cold Calling, Marketing, Social Media, Social Media Marketing, Film Production, Film Editing, Wedding Videos, Music Video Production, Lead Generation
Education
State University of New York College at Brockport 2013 — 2015
Bachelor of Commerce (B.Com.), Communication and Media Studies
Monroe Community College 2011 — 2013
Associate's degree, Communication and Media Studies
Paychex January 1999 - Present
Harris Interactive Inc. 1992 - 1999
Skills
Superior Client Service, Problem Solving, Mergers & Acquisitions, Managing Multi-Million..., Managing multiple..., Highly Organized &..., Proficient Communicator, Great Motivator, Influence Others, Software Documentation, Client Services, Product Development, Project Management, Negotiation, CRM, Management, Process Improvement, Customer Service, Leadership, Team Leadership
Education
Monroe Community College
Business Administration and Management, General
Whispering Pines Stables 2010 - Present
Paychex February 2015 - Present
Paychex Insurance Agency August 2010 - February 2015
Paychex November 2008 - August 2010
Skills
Customer Service, Microsoft Office, Management, Leadership, Training, Strategic Planning, Recruiting, Sales, Project Management, Human Resources
Education
St. John Fisher College 2006 — 2008
Bachelor's Degree, Sociology, Summa Cum Laude
Monroe Community College 2001 — 2003
Associate's Degree, General Studies
Paychex August 2013 - Present
Paychex August 2013 - August 2014
Paychex December 2012 - August 2013
Heritage Christian Services May 2008 - August 2013
Skills
401k, HRIS, Salesforce.com, Onboarding
Education
Monroe Community College 2006 — 2013
General Studies
Monroe Community College 2006 — 2012
Liberal Arts and Sciences/Liberal Studies
The Mutual Fund Store December 2011 - Present
The Mutual Fund Store December 2011 - Present
Merrill Lynch January 2010 - December 2011
Paychex June 2009 - February 2010
Allstate Insurance May 1996 - September 2008
AT&T January 1993 - January 1996
AT&T January 1981 - January 1993
Skills
Wealth Management, Retirement Planning, Investments, 401k, Investment Strategies, Mutual Funds, IRAs, Financial Advisory, Retirement, Asset Allocation, Strategic Financial..., Investment Advisory, Leadership, Estate Planning, Insurance, Securities, Finance, Financial Services, Financial Planners, Fixed Annuities, Alternative Investments, Series 7, Series 63, Series 65, Financial Planning
Education
Monroe Community College 1979 — 1981
Associates, Accounting
Thomas Edison College
B.A, Business Administration
Paylocity June 2014 - Present
Paylocity December 2011 - Present
Paychex September 2010 - December 2011
Paychex September 2005 - August 2010
Paychex June 2003 - August 2005
Paychex February 1997 - May 2003
Skills
Payroll, Onboarding, 401k, Expense Management, Demonstrations, TLM, HRIS, Human Capital Management, Cold Calling, Team Leadership, Lead Generation, Interviewing, New Business Development, Business Process, Small Business..., Cloud Computing, Salesforce.com, Microsoft CRM, SaaS, Sales Management, Solution Selling, Sales Operations, Business Development, Time & Attendance, Selling, ADP Payroll, Human Resources, Employee Benefits, Time Management, Applicant Tracking..., Management, Leadership, Recruiting, Sales, Outsourcing, PEO, Benefits Administration, COBRA, HRO, Performance Management, Sales Presentations, Customer Retention, Employee Relations, Hiring, Talent Acquisition, Building Relationships, Talent Management, Direct Sales, CRM, Selling Skills
Education
Nazareth College of Rochester 1990 — 1992
Business
Monroe Community College 1988 — 1990
Business
Eastridge H.S. 1987 — 1988
Paychex April 2015 - Present
Ambit Energy June 2011 - Present
Sandstone Technologies Inc. January 2014 - December 2014
Outback Steakhouse October 2012 - February 2014
Sandstone Technologies Inc. September 2013 - December 2013
Buffalo Wild Wings August 2007 - August 2012
Skills
Payroll Processing, Human Resources, Customer Service, Payroll Services, Social Media Marketing, Marketing, Consultants, Time & Attendance, Telecommunications, Partner Management, Sales Force Development, Sales Support, Management, Sales Operations, Transceivers, Fiber Optic Networks, Fiber Optics, Cloud Computing, Networking Solutions, Optical Network Design, Energy, Telecommunications..., Optical Transceivers, Optical Fiber, Optical Communications, Optical Fiber Telecom, SFP, Cables, CFP, Broadband Networks, Cisco VoIP, VoIP, GPON, Product Support, Time Management, Sales, B2B, CRM, B2C, Facebook, Microsoft Office, Social Media, Electricity, Natural Gas, Leadership, Direct Sales, Payroll, Training
Education
Rochester Institute of Technology 2011 — 2013
Business Management, Business
Monroe Community College 2008 — 2011
Assosciate in Business Administration, Business Management
Gates-Chili High School 2004 — 2008
Paychex March 2015 - Present
Paychex April 2014 - March 2015
Relph Benefit Advisors July 2013 - April 2014
Paychex February 2008 - July 2013
Xerox May 2006 - August 2006
Skills
Insurance, Employee Benefits, Payroll, Cold Calling, Salesforce.com, Building Relationships, Recruiting, Account Management, Employee Relations, Sales, Sales Process, Sales Presentations, Process Improvement, Benefits Administration, Talent Acquisition, Customer Retention, Succession Planning, Management, Health Savings Accounts, Human Resources, Benefits Negotiation, Health Insurance, Customer Satisfaction, Customer Service, Coaching, Disability Insurance, Applicant Tracking..., Training, Performance Management
Education
SUNY Geneseo 2005 — 2007
B.A., Sociology, Magna cum Laude
Monroe Community College 2003 — 2005
A.S., Liberal Arts and Sciences
Fairport High School
Bartolomeo & Perotto Funeral Home January 2010 - Present
University of Rochester October 2008 - December 2009
University of Rochester February 2007 - October 2008
Paychex November 2001 - February 2007
Skills
Customer Service, Strategic Planning, Public Speaking, Microsoft Office, Coaching, Management, Microsoft Excel, Team Building, Budgets, Employee Relations, Leadership, Process Improvement, Training, Time Management, Sales, Marketing
Education
Rochester Institute of Technology 1998 — 2001
Bachelor’s Degree, Business Management, 3.0
Monroe Community College 1996 — 1998
Business Administration and Management, General
Aquinas
Aquinas
Doughboy Direct Marketing August 2014 - Present
United States Postal Service July 2014 - Present
Sutherland Global Services May 2013 - July 2014
New York Life Insurance Company 2012 - 2013
Sutherland Global Services 2011 - 2012
Paychex 2010 - 2011
UPS 2004 - 2009
Skills
Marketing, Training, Customer Service, Public Speaking, Operations Management, Leadership, Research, Life Insurance, Management, Sales, Account Management, Supervisory Skills, Statistical Data..., Financial Services, Administrative Work, Customer Satisfaction, Employee Relations, Financial Accounting, Workforce Development, Written & Oral..., Market Research, Microsoft Excel, Microsoft Word, PowerPoint, SWOT analysis, Bookkeeping, Minitab, Statistical Analysis..., SurveyMonkey, Human Resources, Data Analysis, Call Centers, Recruiting, Coaching, Analysis, Strategic Planning, Time Management, Team Building, Employee Benefits, Project Planning, Team Leadership, Outlook, General Business..., Administration, Small Business, Insurance, Budgets, Communication Skills, Every Door Direct Mail, Published Author
Education
Roberts Wesleyan College 2011 — 2012
BS, Organizational Management, 3.82
Monroe Community College 2006 — 2008
Associate's degree, Business Administration and Management, General
Transcat June 2012 - Present
Transcat November 2010 - July 2012
Transcat August 2011 - April 2012
Paychex August 2010 - November 2010
Skills
Calibration, Test Equipment, Metrology, Electronics, Instrumentation, Troubleshooting
Education
Monroe Community College 2013 — 2015
Associate of Science (A.S.), Electrical Engineering Technolgy
SUNY Brockport 2008 — 2010
BS, History
Monroe Community College 2005 — 2008
AS, Liberal Arts and Sciences/Liberal Studies
Paychex May 2014 - Present
Paychex June 2013 - April 2014
EOS CCA May 2010 - May 2012
Skills
Customer Service, Cold Calling, Account Management, Sales, Team Leadership, Training, Team Building, Team Management, Social Media Marketing, Direct Sales, Call Centers, Salesforce.com, Sales Process, Selling, Time Management, Payroll, Virtual Assistance, Time & Attendance, Major Accounts, Employee Benefits, Strategic Planning, Human Resources, Small Business, PEO, 401k, Recruiting, Contract Recruitment, Technical Recruiting, Recruitment Advertising, Screening Resumes, Permanent Placement, Candidate Generation, Recruiters, Vacancies, Benefits Negotiation, Applicant Tracking..., Staffing Services, Headhunt, IT Recruitment, Reference Checking, Full-life Cycle..., Pre-screening, Employee Referral..., Graduate Recruitment
Education
University at Buffalo 2008 — 2010
Monroe Community College 2006 — 2008
Paychex September 2014 - Present
Paychex September 2013 - Present
Unity Health System March 2013 - September 2013
Visiting Nurse Service/Meals on Wheels September 2008 - February 2013
Mystic Moon September 2006 - September 2008
Carlson Restaurants September 2000 - September 2006
Skills
Organizational..., Time Management, Innovative Thinking, Training, Process Scheduler, Operational Efficiency, Effectiveness, Customer Service, Food, Hospitality, Leadership, Logistics, Operations Management, Process Improvement, Project Planning, Public Speaking, Sales, Social Media, Team Building, Teamwork, Customer Satisfaction, Account Management, Management, Salesforce.com
Education
Monroe Community College 2004 — 2006
A.S, Business Administration; Organizational Behavior and Marketing
Aquinas Institute 1993 — 1997
Regents Diploma, English Language and Literature/Letters
Paylocity June 2012 - Present
Paychex February 2011 - June 2012
Paychex March 2007 - July 2011
Dick's Sporting Goods 2004 - 2007
Skills
HRIS, Benefits Administration, Benefits, Payroll, Employee Relations, Salesforce.com, Time Management, Outlook, Customer Service, Human Resources, Employee Benefits, Training, Management, Team Building, Customer Satisfaction, Process Improvement
Education
Monroe Community College 2001 — 2002
Liberal Arts
University of Pittsburgh 1999 — 2001
Sports and Business Management
Paychex October 2002 - Present
PAYCHEX INC June 2001 - October 2013
PAYCHEX INC October 2007 - June 2011
PAYCHEX INC January 2006 - October 2007
JPMorgan Chase July 1997 - August 2002
Skills
Employee Benefits, Customer Service, Human Resources, Payroll, Salesforce.com, Performance Management, HRIS, Onboarding, Benefits Administration, Leadership
Education
Monroe Community College
A.S. Degree, Business Administration
Monroe Community College
Associate of Arts and Sciences (A.A.S.) Business Administration
Salzman & Company September 2012 - August 2015
Paychex February 2012 - September 2012
Paychex September 2010 - February 2012
RadioShack January 2007 - December 2011
Irondequoit Volunteer Ambulance Service Inc January 2010 - May 2010
Skills
Payroll, Accounts Receivable, General Ledger, Accounting, Financial Accounting, Account Reconciliation, Internal Controls, Financial Reporting, Tax, Accounts Payable, Time Management, QuickBooks, Access, Budgets, Business Planning, Account Management, Marketing Strategy, Sales Management
Education
Saint John Fisher College
Bachelor of Science, Accounting, 3.4
Monroe Community College
Ravi Engineering & Land Surveying, P.C. May 2015 - Present
Martino Flynn August 2014 - May 2015
Paychex March 2014 - August 2014
Wegmans Food Markets February 2010 - June 2014
The Gold Corner September 2013 - November 2013
Rochester Broadway Theatre League September 2012 - December 2012
National MS Society January 2012 - May 2012
Skills
Event Planning, Public Relations, Marketing, Social Media, Customer Service, Microsoft Office, Creative Writing, Journalism, SEO, Public Outreach, Technical Writing, Data Entry, Logistics, Business Strategy, Web Design, Culinary Arts, Data Analysis, Pastry Arts, Research, RFP Generation
Education
Istituto Europeo- Florence, Italy 2013 — 2013
Language Immersion and Internship
State University of New York College at Brockport 2011 — 2013
Bachelor of Arts (B.A.) Journalism, Public Relations
Monroe Community College 2008 — 2011
Associates Degree, Hospitality Management
Gananda Central School 2004 — 2008
Paychex PST 1000 TEchnical Support RepPaychexJanuary 2011 - Present
Education
Monroe Community College 1998 — 2000
Business Administration, Accounting, 3.7
` August 2011 - Present
Paychex June 2010 - June 2011
Ontuitive February 2007 - August 2008
Element K January 1989 - January 2007
Ziff-Davis 1995 - 2000
MCI Systemhouse May 1992 - March 1995
Logical Operations January 1986 - April 1992
Skills
Instructional Design, Content Development, Software Training, Instructor-led Training, Microsoft Office, Medical Transcription, Technical Writing, Quality Assurance, PowerPoint, LearningGuide Manager, Hands-on Training, Training, Training Delivery, Learning Management, Project Management, NextGen Healthcare..., Team Building, Needs Analysis
Education
University of Maryland University College 1992 — 1995
B.S., Technology and Management
Monroe Community College 1980 — 1982
AAS, Medical Secretarial Science
Career Step 2009 — 2010
Honors Graduate, Medical Transcription
F5 Networks December 2014 - Present
Paychex January 2006 - December 2014
Concentrix August 2002 - December 2005
Bausch + Lomb October 2001 - August 2002
Business Methods Inc. July 2000 - October 2001
Inacom Information Systems May 1998 - July 2000
Skills
Cisco Technologies, VPN, Switches, Firewalls, F5 BigIP, Routers, DNS, Troubleshooting, Network Security, Active Directory, Disaster Recovery, Load Balancing, Routing, DHCP, Servers
Education
Monroe Community College 1987 — 1990
Associate's degree, Civil Engineering
Cardinal Mooney High School 1983 — 1987
Paychex June 2010 - Present
Paychex October 2008 - June 2010
Paychex September 2007 - October 2008
The Vanguard Group May 2006 - August 2007
The Vanguard Group July 2004 - May 2006
Education
Niagara University 1996 — 1998
Bachelors, Travel & Tourism Administration
Monroe Community College 1994 — 1996
Associates, Travel & Tourism Administration
EarthLink Business May 2014 - Present
Solu Technology at Excellus BCBS August 2012 - April 2014
Windstream Communications formerly PAETEC August 2007 - September 2012
Paychex, Inc January 1994 - August 2007
Paychex October 2003 - January 2006
Paychex January 1994 - October 2003
Skills
Testing, Software Quality..., User Acceptance Testing, Test Planning, Requirements Analysis, Process Improvement, Requirements Gathering, Test Automation, Software Documentation, Software Development, Business Intelligence, Test Cases, Project Management, Integration Testing, Customer Service, Software Project..., MS Project, Regression Testing, System Development Life..., Knowledge of Agile, Six..., HP Quality Center, IBM..., Oracle Applications,..., Working knowledge of..., Advanced analytical,..., Strong leadership,..., Microsoft Office 2007,..., Migration Projects, Payroll,..., Business Analysis, SDLC
Education
Monroe Community College
Associates, Information Management
Rochester Institute of Technology
Business Administration
HR Works, Inc. June 2015 - Present
Genesee Global Group, Inc September 2013 - December 2014
Genesee Global Group September 2008 - September 2013
Paychex August 2007 - September 2008
Paychex September 2006 - August 2007
Skills
Human Resources, Employee Benefits, Benefits Administration, Employee Handbooks, Employee Relations, HR Policies, New Hire Orientations, Talent Acquisition, Employee Engagement, Performance Management, HRIS, Onboarding, Applicant Tracking..., Succession Planning, FMLA, Management, Sales, New Business Development, Business Development, Business Process..., Account Management, Sales Operations, Customer Satisfaction, Sales Management, Salesforce.com, Pricing, Customer Service
Education
Monroe Community College
Associate's Degree, Criminal Justice
AP Intego Insurance Group January 2014 - Present
Paychex June 2011 - January 2014
Paychex April 2010 - January 2012
Ravenwood Golf Club May 2008 - August 2008
Vail Golf Club May 2007 - August 2007
Skills
Workers Compensation, Insurance, Property & Casualty..., Umbrella Insurance, Sales, Employee Benefits, Golf, Benefits Administration, Payroll, Disability Insurance, Cold Calling
Education
Penn State University 2005 — 2010
Bachelor's degree, Health and Human Development
Monroe Community College 2005 — 2005
Riehl Ceilings, Inc, January 1991 - Present
OnPoint Contracting Services LLC dba Riehl Ceilings in Florida February 2015 - March 2015
Fairfield Medical Products 1990 - 1991
Paychex 1980 - 1983
Dixie Hermetics 1980 - 1981
Skills
Microsoft Excel, Accounts Payable, Accounts Receivable, Microsoft Word, Microsoft Office, Data Entry, Spreadsheets, Job Costing, Payroll
Education
Monroe Community College 1973 — 1975
The Bell Company February 2006 - May 2009
Paychex November 2004 - November 2005
L&S Enterprises of Rochester, Inc October 2000 - June 2005
Viahealth September 2002 - September 2004
Volunteers of America of Western NY, Inc December 1998 - August 2001
J.T. Mauro Co., Inc May 1997 - November 1998
Becker Movers August 1988 - March 1997
Education
Jefferson High School
Bookkeeping
Monroe Community College
Accounting
ADP March 2005 - Present
ADP October 2012 - Present
Stay A While Bar & Grill November 2014 - Present
Prosecco Italian Restaurant and Jazz Bar LLC January 2014 - Present
Paychex June 2000 - March 2005
Skills
Consultative Selling, B2B, Account Management, New Business Development, Cold Calling, Sales Presentations, Sales Operations, Lead Generation, Training, Salesforce.com, Management, Time Management, Selling, CRM, Sales Process, Payroll, Employee Benefits, Team Building, Health Insurance, Direct Sales
Education
Monroe Community College 1996 — 1999
Associates, Liberal Arts and Social Science
Eastridge High School 1990 — 1994
Penfield Central School District July 2012 - Present
The Employment Store August 2011 - July 2012
University of Rochester Medical Center February 2011 - June 2011
Paychex January 2011 - February 2011
Time Warner Cable October 1993 - May 2009
Time Warner 1993 - 2009
Skills
General Ledger, Accounts Receivable, Accounts Payable, Invoicing, QuickBooks, Payroll, Spreadsheets, Accounting, Bookkeeping, Outlook, Human Resources
Education
Nazareth College of Rochester 1991 — 1994
Psychology-Concentration-Education
Monroe Community College 1988 — 1991
Associates, Liberal Arts
Paychex October 2014 - Present
Paychex January 2013 - October 2014
Paychex May 2010 - January 2013
Wambach's Garden Center May 2005 - August 2011
Paychex February 2010 - May 2010
Education
State University of New York College at Brockport 2008 — 2010
Bachelors of Science, Finance
Monroe Community College 2006 — 2008
Associate of Science, Business Administration
Paychex November 2013 - Present
Paychex August 2010 - November 2013
Paychex August 2008 - August 2010
Education
State University of New York at Buffalo 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Monroe Community College 2004 — 2006
Associate's degree, Business Administration and Management, General
St. John Fisher College
Master of Business Administration (MBA), Business Administration and Management, General
Greece Lake Shore Fire Department September 2010 - Present
Paychex November 2002 - Present
Staff Leasing Inc. October 2011 - July 2015
Gannett July 2000 - October 2011
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, PowerPoint, Problem Solving, Windows, Inventory Management, Public Relations, Administration, Access, Retail, Troubleshooting, Firefighting, Windows Server, Windows 9x, DOS, Unix, Linux, Automotive Parts Sales, Trucking, Citrix, Knowledge Management, Computer Hardware, Computer Building, IP Networking, SQL*Plus, Vi, Computer Repair, MCSE, CNA, A+ Certified
Education
Monroe Community College
Computer Technology
Roberts Wesleyan College February 2013 - September 2014
The Highlands Living Center January 2012 - February 2013
Rochester General Hospital January 2011 - January 2012
The Center for Disability Rights October 2009 - December 2010
ETS Staffing July 2005 - October 2009
Paychex December 2003 - July 2005
Blockbuster January 2001 - November 2004
Skills
Employee Relations, New Hire Orientation, Benefit Administration, Database Administration, Payroll, Benefits Administration, Employee Benefits, Labor Relations, ADP, Benefits, Performance Management, Compensation, Employment Law, Organizational..., Employee Engagement, Interviewing, Hiring, Talent Acquisition, Onboarding, Coaching, Customer Service, Microsoft Office, PowerPoint, Word, Excel, Policy, Outlook, Customer Relations, Technical Recruiting, Access, Problem Solving, Compliance, HR Policies, Recruitment/Retention, Succession Planning, FMLA, Team Building, Mentoring, Workers Compensation, Non-profits, Sourcing, Process Improvement, Research, Talent Management, HRIS, Administration, Career Counseling, Payroll Processing, Leadership Development, Employee Handbooks
Education
State University of New York College at Brockport 2001 — 2003
Bachelors
Monroe Community College 1999 — 2001
Associates
Churchville Chili Senior High School 1994 — 1998
High School
Brannon Homes Associates February 2013 - Present
Xerox Services January 2011 - Present
Paychex 2008 - 2009
Unisys November 2007 - August 2008
Skills
Active Directory, ITIL, Call Centers, Technical Support, Windows Server, Help Desk Support, XP, Troubleshooting, Windows 7, Customer Service, Training, Process Improvement, Technical Documentation, Technical Writing, Microsoft Office, Microsoft Visio, WPA, Microsoft Windows 7, Microsoft Exchange, VMware, Blackberry Enterprise..., Blackberry
Education
Spencerport High School 2001 — 2004
High School Diploma
Monroe Community College
Associate's degree (incomplete), Criminal Justice, and Computer Information Systems
Paychex June 2011 - Present
RIT 2011 - 2011
Skills
CSS, MySQL, Access, HTML, JavaScript, Networking
Education
Monroe Community College 2009 — 2011
Associate in Information Technology, IT
Oasis Outsourcing May 2012 - Present
ZMB Consulting LLC November 2010 - May 2012
Wells Fargo Bank July 2009 - November 2010
Wachovia Bank April 2007 - July 2009
Wachovia Bank July 2000 - March 2007
Paychex December 1993 - February 2000
Skills
Management, Sales, Sales Management, Customer Retention, Sales Process, Team Building, Budgets, Leadership, Sales Process..., Sales Skills Training, Loans, Business to Business..., Budget Management, Budget Development, Payroll Administration, HR Consulting, Interviewing, Onboarding, Sales Pipeline..., Customer Experience, Business Strategy, Business Management, Employee Benefits, Affordable Care Act, Risk Management, 401k, Retail Banking, Retirement Planning
Education
State University of New York College at Geneseo 1989 — 1993
BA, Management Sciences, Marketing
Monroe Community College 1988 — 1989
Business Administration
Paychex December 2008 - Present
Paychex March 2006 - December 2008
Paychex January 2001 - March 2006
Skills
Operations Management, Commercial Insurance, Requirements Analysis
Education
SUNY Brockport 1998 — 2000
Bachelors of Science Degree, Business Administration
Monroe Community College 1995 — 1998
Associates Degree, Business Administration
Paylocity 2013 - Present
ADP January 2011 - May 2012
Paychex October 2002 - April 2010
Skills
Salesforce.com, Outlook, Avaya, Multi-state Payroll..., Payroll Taxes, Benefits Negotiation, Life & Health Insurance..., Business Development, small business sales, Major Account Sales (50..., Web Based Product Sales, Leadership, Payroll, Cold Calling, HRIS, B2B, Employee Benefits, COBRA, Benefits Administration, Sales Operations, Negotiation, Human Resources, Insurance, Selling, Workers Compensation, Sales
Education
Monroe Community College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
United States Army Reserve 2010 - Present
Vanco Services / Veracity Payment Solutions 2014 - 2014
Paychex 2012 - 2013
Skills
CompTIA Network+, CompTIA Security+, Security Clearance, Security, Networking, Military Experience, Military, Leadership, IT Operations, Hardware, Help Desk Support, Army, Communication
Education
State University of New York College at Brockport
Bachelor of Science (B.S.), History
Monroe Community College
Associate's degree, Liberal Arts