ServiceSource Company
Industry: IT service management company
DescriptionExecutive vice president: Patricia Elias CEO: Gary B. Moore President: Michael Poe Headquarters: Denver, Colorado, United States CFO: Rich Walker SVPs: Chad Lyne, Grant Clarke (Global Operations),
ServiceSource List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ServiceSource. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,929 ServiceSource employees in database. Find out everything there's to know about ServiceSource employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ServiceSource Employees
ServiceSource June 2012 - Present
OppenheimerFunds April 2007 - June 2012
Royal Bank of Scotland 2003 - 2006
Scottish Widows 1998 - 2002
American Funds June 1993 - July 1998
Capital Group March 1990 - June 1993
Skills
Organizational..., Coaching, Performance Management, Leadership Development, Training & Development, Consulting, Program Facilitation, Curriculum Design, Employee Training, Workshop Facilitation, Talent Management, Change Management, Succession Planning, Employee Engagement, Team Building, Training, Leadership, Management, Organizational..., Talent Acquisition, Executive Coaching, Onboarding, Organizational Design, Workforce Planning, Training Delivery, Employee Relations, Interviews, Human Resources, Recruiting, Personnel Management
Education
Indiana Wesleyan University 1995 — 1997
MS, Business Management
University of Colorado Boulder
BA, Communication
ServiceSource August 2015 - Present
ServiceSource International January 2012 - Present
ServiceSource January 2010 - December 2011
ServiceSource January 2008 - December 2009
ServiceSource November 2005 - December 2007
Borland Software January 2003 - November 2005
TogetherSoft May 2001 - December 2002
Skills
Software Sales, SaaS, Renewals, Sales Enablement, Sales Management, Sales Operations, Sales
Education
James Madison University 1996 — 2001
Bachelor's Degree
ServiceSource January 2014 - Present
Elance July 2013 - January 2014
Starbucks February 2013 - January 2014
Gaylord Entertainment Company August 2012 - February 2013
Gaylord Entertainment Company July 2011 - August 2012
Pioneer College Caterers, Inc September 2009 - September 2011
Nashville Shores May 2011 - August 2011
Augusta County Parks and Recreation May 2010 - August 2010
Skills
Data Management, Data Research, Staff Development, CRM, Time Management, Microsoft Office, Cashiering, Inventory Management, Loss Prevention, Retail, Customer Service, Store Operations, Retail Sales, Customer Satisfaction
Education
Grand Canyon University 2013 — 2016
Trevecca Nazarene University 2009 — 2013
Bachelor of Science (B.S.), Counseling Psychology
ServiceSource August 2014 - Present
SLS September 2013 - August 2014
AEG Live January 2013 - May 2013
Walker Fine Art Gallery March 2012 - November 2012
MPM Recreation and Management January 2008 - September 2012
Skills
Social Media, Web Design, Adobe Creative Suite, Editing, Dreamweaver, Illustrator, PowerPoint, Facebook, Marketing, Public Relations, Video Editing, InDesign, Marketing Strategy, Newsletters, Microsoft Excel, Social Media Marketing, Blogging, Social Networking, Creative Direction, Event Planning, Microsoft Office, Marketing Communications, Graphic Design, Writing, Photoshop, Sales
Education
University of Denver 2008 — 2013
Bachelor of Arts (BA), English and Digital Media Studies + Minor in Marketing
University of Lancaster 2010 — 2011
Bachelor of Arts (BA), English Literature
Cherry Creek High School 2006 — 2008
Regis Jesuit High School 2004 — 2006
Dell July 2015 - Present
ServiceSource September 2014 - Present
FusionStorm September 2014 - June 2015
The Men's Wearhouse, Inc April 2013 - September 2014
UMD Statesman May 2011 - May 2013
The Men's Wearhouse, Inc June 2011 - April 2013
Superdry December 2011 - June 2012
Tau Kappa Epsilon Fraternity December 2010 - December 2011
University of Minnesota August 2010 - May 2011
University of Minnesota Duluth June 2010 - May 2011
Skills
Leadership, Microsoft Office, Social Media Marketing, Marketing, Event Management, Public Speaking, Public Relations, Communication, Accounting, Teamwork, Project Management, Organization, Interpersonal Savvy, Inclusiveness, Extrovert, Oral & Written..., Critical Thinking, Problem Solving, Management, Social Media, Sales, Customer Service, Sales Management, Business Planning, PowerPoint, Team Leadership, Microsoft Excel, Time Management, Event Planning, Training
Education
University of Minnesota-Duluth 2008 — 2013
Bachelor of Business Administration (B.B.A.), Bachelor of Arts (B.A.), Organizational Management, Communication
Hennepin Technical College 2007 — 2008
Richfield High School 2004 — 2008
ServiceSource June 2015 - Present
Emdeon July 2013 - March 2015
LabCorp June 2011 - March 2013
LabCorp April 2010 - June 2011
Skills
Typing at 70 WPM, Data Entry, Telephone Skills, Microsoft Office, PeopleSoft, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Training, Data Analysis, Leadership, Research, Editing, HIPAA, Analysis, Critical Thinking, Outlook, Process Improvement, Event Planning, Team Building, Inventory Management
Education
Lipscomb University
B.A., Psychology
Lipscomb University
Master of Business Administration (MBA)
Kmart Corporation April 2015 - Present
ServiceSource October 2013 - Present
Peoplelink Staffing Solutions March 2013 - October 2013
Elwood Staffing Services, Inc. June 2011 - December 2012
Mid Cumberland Community Action Agency September 2010 - June 2011
E & A Solutions, Inc May 2010 - February 2011
Skills
Interviews, New Hire Orientations, Staffing Services, Customer Service, Management, Recruiting, Job Fairs, Applicant Tracking..., Human Resources, Sales, Payroll, Background Checks, Employee Benefits, Cold Calling, Employee Relations, Screening, E-Verify, Employee Handbooks, I-9 Compliance, ADP Payroll, Team Leadership, Leadership Development, Networking, Project Management, Process Improvement
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.8 GPA
Kaplan Career Institute-Nashville 2008 — 2010
Associate's Degree, Paralegal Studies, 3.75 GPA
cicayda llc January 2013 - Present
Digome, LLC April 2012 - Present
ServiceSource October 2011 - May 2012
ServiceSource July 2010 - November 2011
Service Source November 2009 - July 2010
Skills
Social Media, Marketing, Customer Service, Sales, Sales Management, Forecasting, Account Management, Microsoft Office, Contract Negotiation, Event Planning, PowerPoint, Management, Microsoft Excel, Merchandising, Client Relations Skills, Sales Operations, Retail, Training, Outlook, Customer Relations, Inventory Management, Salesforce.com, Microsoft Word, Excel, Word, Table Tennis, Client Relations, Ediscovery, Legal Hold, HubSpot
Education
University of Alabama 2004 — 2008
Marketing, Business
University of Innsbruck 2007 — 2007
Parman Energy July 2013 - Present
ServiceSource July 2012 - July 2013
Meridian Medical January 2012 - August 2012
Meridian Medical August 2010 - December 2011
Skills
Sales, Customer Service, Marketing, Social Media Marketing, Selling, Salesforce.com, Marketing Strategy, Social Media, Marketing Communications, Sales Operations, Microsoft Excel, Entrepreneurship, Fuel, Account Management, Key Account Management
Education
University of Tennessee-Knoxville - College of Business Administration 2007 — 2011
Marketing, Marketing, Entrepreneurship
Beech High School 2003 — 2007
ServiceSource April 2014 - Present
ServiceSource August 2012 - April 2014
Gap Inc. May 2012 - January 2013
Chocolate Soup February 2012 - May 2012
Hillside Cafe September 2010 - December 2011
Colorado Trading and Clothing Company May 2011 - August 2011
Derby Dining Center March 2008 - August 2009
Cheney Municipal Pool June 2007 - August 2008
Cheney Health Center/ Central Plains Radiologic Services January 2004 - August 2007
Skills
Retail, Merchandising, Sales, Customer Service, Apparel, Fashion, Social Media Marketing, Social Networking, Sales Management, Facebook, Microsoft Word, Teamwork, Microsoft Excel, Public Relations, Microsoft Office, Trend Forecasting, PowerPoint, Event Planning, Social Media, Research, Pivot Tables, Accounts Receivable, Leadership, Customer Satisfaction, Inventory Management, Event Management, Trend Analysis, Greentailing, Fashion Forecasting, Communications, Typing, Journal Entries, Statistics, Time Value of Money, Theatre, Acting, Oracle E-Business Suite, Document Processing, Siebel, Time Management
Education
Kansas State University 2007 — 2011
Bachelor of Science, Apparel Marketing
Cheney High School 2003 — 2007
ServiceSource October 2013 - Present
WKRN Nashville's News 2 February 2013 - May 2013
TV2 KSU August 2010 - May 2013
Skills
Avid Media Composer, Final Cut Pro, Edius, Photoshop, InDesign, Video Production, Video Editing, Videography, Writing, News Writing, Social Media, Editing, Journalism
Education
Kent State University 2008 — 2013
Broadcast News, Broadcast Journalism
Kent State University 2008 — 2013
Broardcast Jounalism, Jouralism
GutCheck March 2015 - Present
GutCheck June 2013 - March 2015
ServiceSource September 2011 - June 2013
Denver Advertising May 2011 - August 2011
Iowa State Daily September 2008 - May 2011
Skills
Social Media, Advertising, Client Relationship..., Online Advertising, Account Management, Wordpress, Social Media Marketing, CRM, Market Research, Lead Generation, Copywriting, Blogging, Sales, Brand Development, WordPress, Marketing, Business Development, Consumer Insight, Management
Education
Iowa State University 2007 — 2011
Bachelor of Arts, Advertising and Consumer Behavior
The University of Edinburgh 2010 — 2010
Walnut Community School 1995 — 2007
ServiceSource March 2015 - Present
Drawloop Technologies, Inc. October 2014 - March 2015
TeleTech July 2011 - October 2014
Caterpillar Financial February 2011 - July 2011
Avankia, LLC September 2010 - February 2011
PureSafety September 2007 - September 2010
JP Morgan Chase April 2007 - September 2007
Quicken Loans November 2005 - April 2007
Skills
Salesforce.com, SaaS, Business Analysis, Analysis, Documentation, System Administration, Change Management, Management, Software Documentation, Training, CRM, Project Management, Enterprise Software, Selling, Program Management, Sales Operations, Sales, Consulting, New Business Development, Cloud Computing, Forecasting, Contract Negotiation
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
Harding University 2000 — 2005
BSW, Social Sciences
MobileIron May 2015 - Present
ServiceSource September 2014 - May 2015
Volterra December 2012 - October 2013
QLogic November 2010 - May 2013
QLogic April 2008 - November 2010
Mindspeed Technologies June 2003 - April 2008
Mindspeed Technologies December 2000 - June 2003
Wyle Electronics April 1999 - December 2000
PwC August 1990 - April 1999
Skills
Product Management, Go-to-market Strategy, Strategy, Strategic Partnerships, Cross-functional Team..., Enterprise Software, Forecasting, Start-ups, SaaS, Acquisition Integration, Business Development, Competitive Analysis, Financial Modeling, Sarbanes-Oxley Act, Cloud Computing, Product Marketing
Education
The University of Glamorgan 1986 — 1990
Bachelor of Arts (B.A.), Business Studies
Institute of Chartered Accountants in England and Wales
Fellow of the Institute of Chartered Accountants in England and Wales
Mary Kay Inc. January 2015 - Present
ServiceSource February 2014 - July 2014
ServiceSource January 2012 - February 2014
Skills
Sales, Customer Service, Office Administration, Small Business, Fine Art, Photography, Photoshop, Social Media, Online Marketing, Social Networking, Training, Sales Operations, Marketing
Education
Greenville College 2006 — 2010
Bachelor of Arts (B.A.), Sociology and Art
Hellenic International Studies in the Arts 2008 — 2008
Study Abroad Program, Art
GutCheck August 2015 - Present
GutCheck May 2015 - Present
GutCheck September 2014 - April 2015
GutCheck March 2014 - September 2014
ServiceSource December 2011 - March 2014
City of Ames February 2011 - July 2011
Boone County Hospital Foundation September 2010 - February 2011
Action Business Consulting and Coaching January 2010 - August 2010
Skills
Press Releases, Social Media, Adobe Creative Suite, Microsoft Office, Sales, Customer Service, CRM, Articles, Facebook, Public Relations, Social Media Marketing, Event Planning, Advertising, Marketing Communications, Public Speaking, Social Networking, Event Management, Media Relations, InDesign, PowerPoint
Education
Iowa State University 2007 — 2011
Journalism and Mass Communication: Public Relations, Speech Communication
Enterprise Rent-A-Car May 2015 - Present
Surf Air January 2015 - April 2015
Surf Air October 2014 - January 2015
ServiceSource July 2013 - October 2013
ServiceSource December 2012 - July 2013
ServiceSource October 2012 - December 2012
ServiceSource June 2012 - October 2012
Allen County Public Library May 2010 - August 2010
GameZombie January 2009 - May 2009
Skills
Customer Service, Leadership, Spanish, Sales, International Sales, Social Media, Management, Account Management, CRM, Microsoft Excel, Social Media Marketing, Salesforce.com, Advertising, Writing, Online Marketing, Editing, SaaS
Education
Indiana University Bloomington 2008 — 2011
B.A, Liberal Arts Degree in Telecommunications & Spanish and Hispanic Culture
Pontificia Universidad Católica del Perú 2009 — 2010
General Studies & Peruvian Culture
ThinkingAhead July 2013 - Present
ServiceSource October 2011 - July 2013
M STREET: WHISKEY KITCHEN September 2010 - March 2012
Southern Wine & Spirits of AZ August 2009 - September 2010
Institutional CDs, Inc. November 2008 - August 2009
Skills
Recruiting, Management, Project Management, Business Development, Energy, Engineering, Customer Service, Account Management, Power Distribution, Electrical Engineering, New Business Development, Salesforce.com, Cold Calling, Direct Sales, Renewable Energy, Inside Sales, Social Media, B2B, Sales Process, Substation, Transmission, Engineering Management, Executive Search, Technical Recruiting, Electric Power, Operations Management, SaaS, Civil Engineering, Outside Sales, Social CRM
Education
University of Tennessee-Knoxville - College of Business Administration 2003 — 2007
Bachelors of Science in Business Administration, Marketing and International Business
Arrow Electronics January 2015 - Present
ServiceSource May 2013 - Present
Whole Foods Market February 2010 - May 2013
Nine Dot Arts October 2012 - January 2013
Museum of Contemporary Art Denver June 2010 - December 2010
US Census Bureau April 2010 - June 2010
Colorado Nonprofit Consulting LLC April 2010 - May 2010
DesignWorks by Dave and Mike July 2009 - January 2010
Gap Inc./Banana Republic August 2008 - June 2009
Starbucks July 2007 - August 2008
Skills
Event Planning, Art, Photography, Marketing, Event Management, Fashion, Museums, Account Management, Solution Selling, Sales, Strategic Planning, Lead Generation, Cloud Computing, SaaS, Virtualization, Salesforce.com, CRM, Oracle E-Business Suite, Technical Writing, Sales Process, Management, Leadership, Public Speaking, Social Media, Customer Service, Fundraising, Public Relations
Education
University of Colorado at Denver 2005 — 2009
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
Lake Forest College 2002 — 2004
ServiceSource October 2011 - Present
Urban Outfitters July 2010 - April 2012
WSMV June 2010 - August 2010
Holland Studio of Photography June 2003 - August 2009
Skills
Editing, Politics, Photoshop, Oral & Written..., Journalism, Social Media, Time Management, Management, Social Networking, Sales, Marketing, Social Media Marketing, Account Management, PowerPoint, Customer Service, Event Planning, Communication
Education
Lipscomb University 2006 — 2010
BA, Communication (journalism)
Memphis Harding Academy 2002 — 2006
ServiceSource April 2015 - Present
Akima Intra-Data, LLC January 2012 - March 2015
Lockheed Martin April 2010 - January 2012
Facilities Solutions Group, LLC March 2007 - April 2010
Missouri Department of Transportation March 1999 - March 2007
Missouri Department of Transportation May 1998 - March 1999
Skills
DoD, Security Clearance, Program Management, Archibus, Microstation, AutoCAD, Sitemanager, BMC Remedy, Oracle SQL Developer, Red Hat Linux, Unix, Microsoft Excel, Plumbing, Electrical, Concrete, Concrete Testing, Asphalt Testing, Soil Sampling and..., Nuclear Gauge..., Profilograph Testing, Plaster Repair, Carpentry, Home Restoration, Antique Restoration, Historical Restoration, HVAC, Light Fixture..., Landscaping, Historic Window..., Painting, Civil Surveying, Aggregate Testing, Project Management, Bridge Inspection, Woodworking, Long Distance Running, Inspection, Construction, Surveying, Customer Service, Microsoft Word, Microsoft Office, Training
Education
Jefferson College 1995 — 1998
Associate of Applied Science (A.A.S), Architectural Design Drafting and Construction Technology
North County High School 1990 — 1993
Diploma
ServiceSource January 2015 - Present
EY August 2014 - January 2015
Ernst & Young July 2012 - August 2014
Pilot Flying J September 2011 - June 2012
Cummins Inc June 2011 - August 2011
UPS March 2004 - July 2010
Skills
Supply Chain Management, Account Management, Contract Negotiations, Process Improvement, Strategic Planning, Problem Solving, Marketing Strategy, Contract Negotiation, Data Analysis, Customer Relations, Spreadsheets, Excel, Access, Business Strategy, Contract Management, Statistics, PowerPoint, SAS, Word, Data Mining, Forecasting, Logistics, Supply Chain, Market Research, Business Intelligence, VBA, Essbase, Google Analytics, Google Adwords, Analytics, Management, Project Management, Transportation, Analysis
Education
University of Tennessee-Knoxville 2010 — 2012
MBA/MS, Business Analytics
University of Tennessee-Knoxville - College of Business Administration 2010 — 2012
MBA, Business Analytics
William & Mary 1999 — 2003
B.A., Economics
The Cassillon Group, Inc. July 2004 - Present
Zignal Labs February 2015 - Present
salesforce.com July 2014 - January 2015
ServiceSource June 2012 - July 2014
Charles Schwab March 2011 - June 2012
Gilead Sciences July 2009 - March 2011
Risk Management Solutions November 2006 - April 2009
FormFactor July 2005 - November 2006
Applied Biosystems 2004 - 2005
ERG Transit Systems via DirectFit / TekSystems October 2002 - July 2004
Skills
Talent Acquisition, Human Resources, Software, Financial Services, Solar Energy, Sales, Marketing, Semiconductors, Biotechnology, Insurance, Applicant Tracking..., Technical Recruiting, Executive Search, Recruiting, Training, Product Management, Screening Resumes, Leadership, Strategy, CRM, Personnel Management, Talent Management, College Recruiting, Sourcing, Start-ups, Interviews, Employer Branding, Management, Consulting, Employee Benefits, Hiring, Networking, Change Management, Temporary Placement, Onboarding, Search
Education
Lewis-Clark State College 1992 — 1998
BS
Kellogg School of Management July 2015 - Present
ServiceSource July 2014 - July 2015
ServiceSource April 2014 - June 2014
ServiceSource April 2013 - March 2014
ServiceSource April 2012 - March 2013
ServiceSource July 2011 - March 2012
Tokio marine & nichido fire insurance April 2009 - May 2011
Skills
Sales, Business Analysis, Sales Management, Data Management, Account Management, Strategy, Analysis, Leadership
Education
Northwestern University - Kellogg School of Management 2015 — 2017
Master of Business Administration (MBA)
Keio University 2004 — 2009
Economics, Economics
Western Town Collage 2007 — 2007
Business English and Trading
ServiceSource October 2014 - Present
ServiceSource October 2013 - October 2014
ServiceSource November 2012 - October 2013
Office Depot November 2010 - October 2012
Bell & Kinslow, PLLC February 2012 - April 2012
Sears Holdings Corporation March 2010 - November 2010
Palmer Home Thrift Store September 2008 - February 2010
Skills
Salesforce.com, Microsoft Atlas, Microsoft CRM, People Management, People Development, Operational Planning, Fast-paced, Operations Management, Customer Service, Microsoft Word,..., Leadership, Computer/Technical..., Microsoft Word, Microsoft Excel, Sales, Management, XP, Telephone Skills, Administrative..., Time Management, Communication, Problem Solving, Wordperfect, Legal Writing, Windows Xp, Vista, 7, Able To Multi-task, Fast pace, Organized, Dependable, Managing E-mail, Type – 60 wpm, Teamwork, Operating Systems, SAP CRM
Education
Kaplan Career Institute-Nashville 2010 — 2012
Associate Degree of Applied Science, Paralegal Studies
SoftwareONE November 2014 - Present
ServiceSource July 2014 - November 2014
ServiceSource February 2014 - July 2014
Dell November 2013 - February 2014
Dell May 2013 - November 2013
Dell January 2011 - May 2013
Blue Aether May 2009 - January 2010
Success Starts Now November 2007 - February 2008
Skills
Sales, Marketing Strategy, Market Research, VMware VSP5..., DVSA5 Certificaiton, SonicWALL Certified..., Microsoft VSS Certified, VMware VTSP 5, Marketing, Management, CRM, Virtualization, Account Management, Salesforce.com, Direct Sales, Solution Selling, Sales Management, Professional Services, Enterprise Software, Lead Generation, Selling, Cold Calling, Sales Process, Customer Service, Disaster Recovery, Cloud Computing, SaaS, Security, Training, Channel Partners, Storage, Software Industry, Managed Services, Pre-sales, Sales Enablement, Partner Management, Demand Generation, Leadership, Sales Operations, VDI
Education
Lipscomb University 2007 — 2010
Bachelor of Business Administration (BBA), Marketing
Woodmont Hills Church April 2012 - Present
Woodmont Hills Church September 2011 - March 2012
The Hills Church May 2011 - August 2011
ServiceSource September 2010 - April 2011
Skills
Youth Ministry, Discipleship, Volunteer Management, Worship Music, Teaching, Social Media, Biblical Studies, Religion, Preaching, Youth Programs, Church Music, Church Events, Church Media, Audio Visual Support, ProPresenter, Christian Education, Christian Ministry, Missions, Live Sound Mixing
Education
Lipscomb University 2006 — 2010
Bachelor of Arts (B.A.), Bible/Biblical Studies
Lipscomb University 2006 — 2010
Bachelor of Arts (B.A.), Mass Communication/Media Studies
ServiceSource November 2014 - Present
NDUTIME Youth & Family Services, Inc. June 2014 - October 2014
Family Insight, P.C. November 2013 - June 2014
Tuckaway November 2011 - November 2013
clearr vission support services April 2011 - October 2011
Hallmark Youthcare December 2010 - April 2011
YMCA August 2008 - May 2010
YMCA September 2007 - August 2008
Skills
Healthcare, Mental Health, Project Planning, Child Development, Childcare, Psychology, Community Outreach, Program Development, Social Services, Adolescents, Crisis Intervention, Youth Development, Nonprofits, Cpr Certified, Case Management
Education
Virginia Commonwealth University 2005 — 2010
B.S., Psychology
Liberty University
ServiceSource October 2012 - Present
McGladrey September 2005 - October 2012
Education
James Madison University 2001 — 2005
ServiceSource May 2011 - Present
Doubletree Hotel December 2009 - June 2011
Education
Hampden-Sydney College 2005 — 2009
History
Walmart December 2010 - Present
Crossmark, Inc December 2007 - October 2009
ServiceSource September 2005 - October 2007
Alliance Coal, LLC May 1998 - April 2003
NorthWest Arkansas Community College January 1991 - May 1998
Skills
Accounting, Payroll, Accounts Payable, General Ledger, Microsoft Excel, Accounts Receivable, Inventory Management, Finance, Balance, Microsoft Office, Fixed Assets, Financial Planners, Movex, Income Statement, Data Entry, Purchasing, Year End Accounts, Government
Education
Oklahoma City University 1999 — 2000
MBA, Business Finance
John Brown University 1992 — 1996
BS, Organizational Management
ServiceSource July 2010 - Present
Education
Indiana State University - School of Business 2002 — 2008
Bachelor's degree, Marketing/Marketing Management, General
Verizon Wireless February 2014 - Present
ServiceSource February 2013 - October 2013
Roast and Toast Café August 2012 - November 2012
McAfee Urgent Care January 2012 - August 2012
McAfee Medical Clinic September 2011 - December 2011
Searcy Country Club January 2011 - August 2011
Skills
Microsoft Word, Customer Service, Microsoft Office, PowerPoint, Research, Microsoft Excel, Public Speaking, Data Entry, Social Media, Teamwork, Clinical Research, Outlook, Spanish, Facebook, Administration, Social Networking, Telephone Skills, Windows, Brazilian Portuguese, Spanish-English, Spanish-speaking, Portuguese, Language Teaching, Phone Etiquette, Mac OS, Android, Microsoft CRM, Microsoft Dynamics, Microsoft Exchange, Salesforce.com, Multicultural, Multicultural..., Cpr Certified, Sales, Customer Satisfaction
Education
Harding University 2006 — 2010
Bachelor of Arts, Communication Sciences and Disorders
ServiceSource August 2014 - Present
Grand Valley State University December 2010 - April 2014
Groupe Studyrama Vocatis May 2013 - July 2013
Saint Mary's Hospital January 2013 - May 2013
Skills
Customer Service, Public Speaking, French, Train New Employees, Time Management, Large-scale Event..., Microsoft Office, Teamwork, Social Networking, Organizational..., Sports, PowerPoint, Event Planning, Social Media, Leadership, Public Relations, Human Resources, Goal-driven leader, Talent Effectiveness, Planning & Execution of..., Facebook, Employee of the Month, Staff Mentor, CRM Databases, SAP Implementation
Education
Grand Valley State University 2010 — 2014
Bachelor of Arts (B.A.), International Relations
ServiceSource June 2015 - Present
Consensus Point March 2014 - January 2015
Dell August 2006 - February 2014
Wireless Fidelity February 2003 - September 2006
Music City Cattle Exchange January 1998 - January 2003
Research Solutions Group, Inc. February 1997 - January 1998
Skills
Account Management, Data Center, Integration, Project Planning, Salesforce.com, Solution Selling, Direct Sales, Cloud Computing, Storage, Sales, SaaS, Sales Process, Managed Services, Virtualization, Marketing, Enterprise Software, Management, Storage Virtualization, Disaster Recovery, Storage Area Networks, Selling, Storage Solutions, Sales Enablement, Channel Partners, Professional Services, Partner Management, Software Industry, Pre-sales
Education
David Lipscomb University 1989 — 1994
Marketing, Communication and Media Studies
Memphis Harding Academy 1982 — 1989
Epic June 2010 - Present
ServiceSource July 2009 - June 2010
Humboldt State University August 2008 - January 2009
Humboldt State University January 2008 - December 2008
Perreault Construction January 2002 - December 2007
Skills
Snowboarding, Change Management, Healthcare Information..., Microsoft Office, Outlook, Quickbooks, Visio, Workflow Analysis, Workflow Design, Budget Management, Project Planning, Project Coordination, Project Implementation, Time Management, People Management, Spanish, Travel, Hiking, Cycling, Leadership, Budgets, QuickBooks, Software Implementation, Epic Systems, Data Analysis, Management, Process Improvement, Program Management, SharePoint, Project Management, Software Project...
Education
Humboldt State University 2008 — 2009
Bachelor of Arts, Psychology, 3.92
Bismarck State College 2007 — 2007
Associate of Arts, 3.93
Beulah High School 2002 — 2006
High School Diploma
Dodge Public School 1993 — 1999
ServiceSource August 2014 - Present
Vertek Solutions, Inc. August 2013 - August 2014
Skills
Teamwork, Management, Microsoft Word, Public Speaking, Sales, Customer Service, Hardwork, Human Resources, Cold Calling, Technical Recruiting, Talent Acquisition, Negotiation, Recruiting, Microsoft Office, PowerPoint, Teaching, Conducting Interviews
Education
Lipscomb University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Biology, General, December 2012
University of Tennessee at Martin 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Molecular Biology, December 2012
ServiceSource June 2014 - Present
ServiceSource October 2013 - Present
Cisco October 2013 - Present
ServiceSource April 2013 - Present
ServiceSource November 2011 - Present
NetApp November 2011 - Present
ServiceSource September 2011 - November 2011
Skills
Salesforce.com, Management, Microsoft Excel, B2B, Leadership, Microsoft Office, Sales Process, Enterprise Software, Solution Selling, Sales Force Development, SAP, Account Management, Microsoft CRM, Microsoft Word, Deal Execution, Customer Service, Sales, Revenue Forecasting, Competitive, Making Deadlines, Athletic Performance, Warm Calling, Territory Management, Organized Multi-tasker, Assertiveness, Pipeline Management, Strategic Sales, Team Leadership, team, Sales Management, Business Strategy, Business Process..., CRM, Renewals
Education
Indiana University Bloomington 2009 — 2011
Bachelor of Science (B.S.), Mass Communication/Media Studies
Southeast Missouri State University 2006 — 2009
ServiceSource March 2014 - Present
Salesforce.com October 2013 - March 2014
Salesforce.com March 2012 - October 2013
Salesforce.com July 2010 - March 2012
Intel July 2008 - July 2010
American Express May 2007 - August 2007
Uno Chicago Grill October 2003 - June 2006
BNY Mellon June 2002 - October 2003
Skills
Forecasting, Financial Modeling, Strategy, Cross-functional Team..., Marketing, Financial Analysis, Competitive Analysis, Budgets, Finance, Business Strategy, Pricing, Management, Leadership, Strategic Financial..., Team Leadership, SaaS, Operational Planning, Financial Systems
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2006 — 2008
MBA, Finance
Ithaca College 1998 — 2002
B.S., Finance
ServiceSource June 2013 - Present
A Twisted Events February 2012 - May 2013
Rounds September 2011 - February 2012
Beachwood Family Aquatic Center January 2008 - October 2011
HotCards, Akron February 2010 - May 2010
Chipotle December 2007 - June 2008
Skills
Advertising, Marketing, Customer Service, Management, Facebook, Social Media, Social Media Marketing, Social Networking, Graphic Design, Online Advertising, Public Relations, SEO, Marketing Communications
Education
Kent State University 2007 — 2011
Bachelor, Business Administration; Managerial Marketing
Independent Contractor April 2014 - Present
Ingram Micro December 2011 - May 2014
Ingram Micro October 2009 - November 2011
Oracle Corporation July 2007 - January 2009
ServiceSource August 2005 - June 2007
Skills
Partner Relationship..., Business Planning, Demand Generation, Lead Generation, Direct Sales, Territory Development, Conflict Resolution, Cold Calling, Sales, Solution Selling, Channel, Account Management, SaaS, Sales Process, Sales Enablement, Sales Management, Resellers, Channel Sales, New Business Development, Partner Management, B2B, Sales Operations, Management, Start-ups, Business Intelligence, Leadership, Program Management, Marketing, Channel Partners, Cloud Computing, Go-to-market Strategy
Education
Humboldt State University 2000 — 2004
Bachelor of Economics, Developmental Economics
ServiceSource March 2006 - Present
Pinellas County Schools July 2004 - March 2006
Ceridian Corporation January 1999 - January 2004
H. Lee Moffitt Cancer Center & Research Institute January 1992 - January 1999
Select Insurance Underwriters, Inc January 1985 - January 1992
Pinellas County Sheriff's Office January 1977 - January 1985
Skills
Insurance, Risk Management, Microsoft Office, Law Enforcement, Administration, Assets Recovery, Employee Relations, Organizational..., Strategic Planning, Customer Service, Supervisory Skills, Excel, Word, Budgeting, Customer Relations, Public Speaking, Non-profits, Coaching, Compliance, Government Liaison, PowerPoint, Access, Policy, Mentoring, Team Building, Problem Solving, Writing, Process Improvement, Planning, Change Management, Staff Development, Outlook, Contract Negotiation, Leadership Development, Business Management, Budgets, Research, Nonprofits, Program Development, Enforcement, Government, Fundraising, Management, Project Planning, System Administration, Community Outreach, Training, Personnel Management, Volunteer Management, Leadership
Education
Kennedy Western University
PhD, Safety Engineering
Tampa College 1985 — 1990
MBA, Business
St. Leo University 1975 — 1978
BS, Criminal Justice
Tate Ornamental, Inc April 2015 - Present
ServiceSource August 2013 - March 2015
Central Parking System July 2012 - August 2013
Temple Baptist church April 2009 - March 2013
Central Parking System April 2011 - July 2012
Accountemps March 2011 - September 2011
Peoplelink Staffing Solutions January 2010 - February 2011
Skills
Customer Service, Accounts Payable, Accounting, Financial Reporting, Accounts Receivable, Account Reconciliation, Microsoft Excel, Payroll, Budgets, Microsoft Office, Financial Analysis, Outlook, Microsoft Word, Customer Satisfaction, PowerPoint, Invoicing, Access, General Ledger, Inventory Management, Bank Reconciliation
Education
Mineral Area College 1988 — 1988
Jefferson College 1986 — 1986
VMware June 2014 - Present
ServiceSource October 2011 - June 2014
Skills
Channel Partners, Channel Sales, VMware, Microsoft CRM, SaaS, Oracle Applications, Business Objects, Channel Sales..., Channel Optimization, OEM Management, Software Distribution, WebEx, Sales Enablement, Enterprise Software, Salesforce.com, Strategy, Sales, Reseller/VAR Networks, Channel Strategy, Channel Partner..., Reseller Programs, Software Industry, Partner Management, CRM, Partner Development, Strategic Partnerships, Software Licensing, Business Development, Channel Relationship..., Complex Sales, Management, Solution Selling, Sales Process
Education
Juniata College 2004 — 2008
Bachelor of Science (B.S.), Mathematics
ServiceSource October 2011 - Present
ServiceSource 2011 - 2015
Education
Grand Canyon University 2012 — 2015
Bachelor of Education (B.Ed.), Science Teacher Education/General Science Teacher Education
RetailMeNot, Inc. February 2014 - Present
ServiceSource January 2012 - March 2014
ServiceSource June 2011 - December 2011
ServiceSource July 2006 - June 2011
Skills
Account Management, Salesforce.com, Marketing, Competitive Analysis, Investor Relations, CRM, SaaS, Strategic Planning, Enterprise Software, Event Management, Event Planning, Messaging
Education
Golden Gate University, School of Law 2005 — 2006
University of California, Riverside 2001 — 2005
Bachelor of Arts, Political Science - Law & Society
ServiceSource October 2011 - Present
FirstLease, Inc October 2009 - October 2010
Mesa Airlines August 2008 - September 2009
Skills
Microsoft Office, Close Attention to..., Data Analysis, Data Entry, CRM, Microsoft Excel, Time Management, Outlook, Salesforce.com, Office Administration, Social Networking, Databases, Teamwork
Education
Nashville State Community College 2011 — 2012
Associate of Arts and Sciences (AAS), Legal Studies, General
Lipscomb University 2006 — 2007
ServiceSource February 2015 - Present
Appalachian Trail April 2014 - October 2014
ServiceSource October 2011 - April 2014
ServiceSource April 2011 - October 2011
ServiceSource May 2010 - April 2011
ServiceSource February 2009 - May 2010
SFT Awareness January 2008 - December 2008
Skills
CRM, SaaS, Business Objects, Sales, Project Management, Sales Operations, Analytics, Team Leadership, Forecasting, Revenue Forecasting, Customer Success, Process Improvement, Leadership, Business Development, Salesforce.com, Data Analysis, Management, Sales Process, Enterprise Software
Education
Lipscomb University
MBA, Leadership
Middle Tennessee State University
BA, Marketing
Vivax Pros- House Painting, Roofing and Solar Installation August 2015 - Present
ServiceSource April 2014 - May 2015
WealthTouch, Inc. August 2012 - April 2014
Youth for Christ USA September 2011 - August 2012
Anthropologie October 2010 - July 2011
Spire 2 Communications May 2010 - August 2010
Wheaton College May 2008 - August 2009
Wheaton College January 2009 - July 2009
Skills
Event Planning, Public Speaking, Editing, Public Relations, Marketing, Microsoft Office, Copywriting, Fundraising, Copy Editing, Promotions, Sales, Brand Ambassadorship, Troubleshooting, Administrative Work, CRM, Salesforce.com, Cornerstone, Account Management, Inside Sales
Education
Wheaton College
B.A, Communication, Interpersonal Concentration
Gordon College
Communication
NRG Home Solar March 2015 - Present
OSIsoft January 2013 - September 2014
OSIsoft August 2011 - December 2012
Micronet Networking January 2010 - July 2011
ServiceSource March 2008 - September 2008
Marmol Hawaii Natural Stones August 2005 - December 2007
Skills
Enterprise Software, Business Intelligence, SaaS, Solution Selling, Cloud Computing, Microsoft CRM, Business Development, Product Management, Project Management, Sales, CRM, SharePoint, Account Management, Sales Operations, Salesforce.com, Strategic Partnerships, Leadership, Customer Service, Microsoft Office, Management
Education
Hawaii Pacific University 2001 — 2004
Bachelor's degree, Psychology
TouchSource April 2015 - Present
American Physician Financial Solutions April 2014 - April 2015
ServiceSource August 2011 - March 2014
ServiceSource July 2010 - August 2011
Pixelis March 2009 - September 2009
DIGIDYN sa September 2007 - February 2008
Skills
Cisco Technologies, Avaya, Contract Management, Renewals, Telecommunications, SaaS, Project Management, Microsoft CRM, Forecasting, WordPress, Website Development, Solution Selling, Sales, Direct Sales, Channel Partners, CRM, Account Management, Management, Marketing, Sales Operations, Salesforce.com
Education
Griffith University 2008 — 2008
Master, Arts and Media
IHECS 2003 — 2007
Master, Advertising
Gainsight July 2014 - Present
Gainsight November 2013 - July 2014
Accellion May 2013 - October 2013
ServiceSource June 2010 - February 2013
Sanitas Skincare May 2009 - May 2010
Skills
Sales, Salesforce.com, Account Management, Solution Selling, Lead Generation, Leadership, Start-ups, Business Development, Sales Management, Customer Retention, SaaS, Sales Process
Education
University of Colorado Boulder
BA, Philosophy, Economics
Darien High School
Landmark Education
ServiceSource January 2012 - Present
Iowa State Daily June 2010 - May 2011
Iowa State Daily November 2008 - May 2011
Meredith May 2010 - December 2010
Skills
Advertising, Digital Media, Sales, Social Media Marketing, Social Media, Online Advertising, Account Management, Integrated Marketing, Alumni Relations, Marketing, Adobe Creative Suite, Alumni Affairs, Email Marketing, Leadership, Facebook, SEO, Publishing, Magazines, Marketing Communications, Blogging, CRM, Photoshop, Graphic Design, Social Networking, Illustrator
Education
Iowa State University 2007 — 2011
B.A., Advertising - New Media
ServiceSource September 2014 - May 2015
Education
Liberty University 2015 — 2016
MPH, Public Health
Old Dominion University 2010 — 2013
Bachelors of Science in Public Health, Public Health
ServiceSource October 2014 - Present
Tutoring Club of Nolensville, TN December 2009 - October 2014
Skills
Microsoft Office, Microsoft Excel, Data Analysis, Teaching, Mathematical Analysis, Statistics, Teamwork, Social Media, Mathematical Modeling, Stata, Maple
Education
Lipscomb University 2010 — 2013
Mathematics, Economics, 3.7 GPA
Lebabnon High School 2006 — 2010
4.23 GPA
ServiceSource June 2014 - August 2014
Facets Multi-Media December 2013 - January 2014
Lenovo January 2012 - March 2012
Skills
Industrial Design, Design, Graphic Design, User Interface Design, Research, 3D Modeling, Concept Design, User Research, Product Design, User Experience Design, Interaction Design, Design Strategy, Sketching, Design Thinking, Teamwork, User Experience, Experience Design, User-centered Design, Usability
Education
IIT Institute of Design 2013 — 2015
Master of Design, Design research and strategy
Tsinghua University 2009 — 2013
Bachelor of Arts (B.A.), Industrial and Product Design
Envoy June 2015 - Present
The Women's Building February 2013 - Present
ServiceSource 2012 - June 2015
ServiceSource International July 2010 - April 2012
ServiceSource International May 2009 - July 2010
ServiceSource International April 2006 - May 2009
Kaiser Permanente February 2005 - April 2006
Skills
Account Management, CRM, Customer Service, Forecasting, Product Management, Product Marketing, SaaS, Project Management, Sales, Microsoft Office, Sales Management, Salesforce.com, Sales Operations, Solution Selling, Strategy, Training, Management
Education
University of California, Davis 2000 — 2004
Bachelor of Arts, International Relations
Københavns Universitet 2002 — 2002
Political Science, Sociology, Culture
ServiceSource October 2013 - Present
ServiceSource July 2011 - October 2013
ACS, a Xerox Company October 2010 - July 2011
Nashville Business Consulting June 2010 - October 2010
Copper Cellar Corporation June 2008 - May 2010
Skills
Account Management, Sales, Salesforce.com, Microsoft Office, Contract Negotiation, Forecasting, Sales Presentations, Lead Generation, CRM, Customer Service, Marketing, Cold Calling, Direct Sales, Solution Selling, Sales Process, Strategy, Customer Satisfaction, SaaS, Selling, Sales Operations, Management, Sales Management, Time Management, B2B, Leadership, Team Leadership
Education
Haslam College of Business at the University of Tennessee 2006 — 2010
Bachelor's Degree, Business Management and Marketing with a collateral in International Business
Greystar September 2015 - Present
Marlowe Law Offices, PLLC October 2014 - September 2015
ServiceSource June 2012 - July 2014
Jackson Transit Authority November 2010 - June 2012
Crothall Healthcare October 2008 - October 2010
WBBJ June 2007 - June 2008
City of Murfreesboro October 2006 - June 2007
Skills
Process Scheduler, Data Entry, Outlook, Customer Service, Event Planning, Administrative..., Microsoft Office, Office Management, Social Media, File Management, Microsoft Word, Broadcast Journalism, Video Editing, Engaging Speaker, Karaoke, News Writing, Sales Process, Creativity, Creative Writer, Sales, Public Speaking
Education
Middle Tennessee State University 2003 — 2006
Bachelor of Science, Mass Communications
Jackson State Community College 2001 — 2002
General Studies, Mass Communications
ServiceSource September 2015 - Present
ServiceSource 2015 - September 2015
EmblemHealth 2013 - 2015
Iowa State University 2012 - 2013
Iowa State University 2012 - 2013
Drexel University 2012 - 2012
Iowa State University 2011 - 2012
Private Family 2010 - 2011
Young Judaea 2007 - 2010
Skills
Community Outreach, Developmental..., Social Justice, Student Development, Leadership Development, Non-profit..., Training, Program Development, Student Affairs, Event Planning, Academic Advising, Higher Education, Grant Writing, Volunteer Management, College Teaching, Student Engagement, Student Leadership, Service Learning, Video Editing
Education
Iowa State University
Master of Education (M.Ed.), Education, Graduate Certificate in Social Justice
State University of New York College at Purchase
Bachelor of Arts (B.A.), Liberal Studies, Concentrations: Psychology, Gender Studies
RingCentral March 2015 - Present
RingCentral May 2014 - March 2015
RingCentral August 2013 - August 2014
ServiceSource August 2011 - August 2013
Qualcomm 2012 - 2013
Pastime Lanes November 2008 - May 2011
Dial America Marketing May 2010 - August 2010
Skills
Customer Service, Selling, Sales Operations, Sales, Leadership, Marketing, Sales Management, Forecasting, Call Centers, Salesforce.com, Account Management, Direct Sales, Sales Process, Solution Selling, Cold Calling, VoIP, CRM, B2B, Cloud Computing, Management, SaaS, Lead Generation, Customer Retention, Strategy, Business Development, Networking, Mobile Devices, Team Leadership, Microsoft Office
Education
Hastings College 2007 — 2011
Business Administration and Communication Studies, Business
Hastings College 2007 — 2011
Bachelor of Business Administration (B.B.A.) and Bachelor of Communication Studies
ServiceSource September 2014 - Present
Societa per le Idee January 2013 - June 2013
Frost Brown Todd June 2012 - August 2012
MGLAW, PLLC February 2011 - May 2012
Pie In The Sky Pizza August 2007 - February 2011
Congressman Jim Cooper August 2010 - November 2010
Skills
International Relations, Fundraising, Social Media, Political Science, Data Analysis, Research, Teamwork, European Union Politics, Politics, Public Policy, Policy Analysis, Foreign Policy, Event Planning, Human Rights, Policy, Community Outreach, Microsoft Office, Public Speaking, Government, Nonprofits, European Union, Sales
Education
James Madison University 2012 — 2013
Master of Arts (M.A.), Political Science and Government
Lipscomb University 2006 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Northside Hospital June 2011 - Present
Northside Hospital August 2010 - May 2011
ServiceSource August 2008 - April 2009
Kaiser Permanente January 2008 - May 2008
Skills
Hospitals, Healthcare, Cpr Certified, Oncology Nursing, Health Education, Public Health Education, Chemotherapy, AED, Inpatient
Education
Kennesaw State University 2009 — 2011
Bachelor of Science (B.S.), Nursing, cum laude
The University of Georgia 2004 — 2008
Bachelor of Science (B.S.), Health Promotion, cum laude
ServiceSource February 2015 - Present
Level 3 Communications January 2013 - January 2015
Covidien January 2012 - January 2013
Covidien January 2011 - January 2012
Valleylab July 2000 - January 2011
Skills
Lean Manufacturing, Six Sigma, Cross-functional Team..., Project Management, Development Of People, Root Cause Analysis, Creative Vision, Drive for Results, Attention To Detail, Archery, People Development, Business Process..., Continuous Improvement, Operational Excellence, Operations Management, SPC, Process Improvement, Manufacturing, Leadership, Kaizen, Business Process, FDA, Quality Assurance, ISO, Value Stream Mapping, Project Planning, Team Leadership, Management, Software Documentation, Training, Engineering, Quality System, DMAIC, Logistics, Process Engineering, Analysis, Process Simulation, Quality Management, GMP, Medical Devices, Green Belt, Supply Chain Management, 5S, Validation, Strategic Planning, MRP, Supply Chain, Product Development, Manufacturing..., Iso 9000
Education
University of Denver 1994 — 1997
Master of Technology Management, MBA
University of Northern Colorado 1990 — 1994
Bachelor of Arts (B.A.), English
Jagiellonian University 1982 — 1987
completed 4.5 years of study (217 credits), English Language and Literature, General
Wireless Consulting and Project Management May 2014 - Present
Carlson Wireless Technologies, Inc. July 2010 - Present
Wonderware Norcal October 2008 - August 2010
ServiceSource August 2007 - March 2008
ServiceSource August 2006 - July 2007
ServiceSource June 2005 - July 2006
Green Mountain Energy May 2004 - September 2004
Software Association of Oregon March 2004 - September 2004
U.S. Department of Commerce January 2004 - September 2004
Franklin Law Building, San Francisco, CA 1993 - 1998
Skills
Wireless, Product Development, Project Management, Sales, Business Strategy, Business Development, Technology, RF, Leisure Travel, Telecommunications, Strategic Partnerships, Product Management, Account Management, Wireless Networking, Broadband, VoIP, SaaS, WiFi
Education
Lewis and Clark College 2000 — 2005
International Affairs, Political Science
Arcata High
Lewis and Clark College
ServiceSource May 2012 - Present
AmMed Direct February 2011 - April 2012
Dell November 2009 - January 2011
Skills
Account Management, Budgets, CRM, Customer Satisfaction, Direct Sales, Customer Service, Forecasting, Insurance, Management, Marketing, New Business Development, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, Solution Selling
Education
University of Tennessee-Knoxville - College of Business Administration 2003 — 2007
Bachelor of Science (B.S.), Business Marketing
Cisco Networking Academy 2002 — 2003
ServiceSource July 2013 - Present
Jimmy John's September 2012 - July 2013
Skills
Sales, Direct Sales, Account Management, Salesforce.com, Customer Service, Sales Process, Channel Sales, Microsoft Office, Leadership, Team Leadership, SaaS, Customer Satisfaction, CRM, Enterprise Technology...
Education
Iowa State University 2007 — 2012
Bachelor of Arts (B.A.), Business and Social Skills
Valley High School 2004 — 2007
RadiumOne June 2013 - Present
RadiumOne October 2012 - June 2013
RadiumOne Inc. June 2011 - October 2012
ServiceSource November 2009 - April 2011
Corum Real Estate Group January 2009 - November 2009
MKTG INC June 2008 - September 2009
Skills
Customer Relations, Excel, Event Management, Account Management, Sales, Marketing, New Business Development, Online Advertising, Customer Service, Salesforce.com, Social Media, Facebook, Advertising, Microsoft Office, Digital Strategy, Mobile Advertising, PPC, Digital Media, Online Marketing, Social Media Marketing, Digital Marketing, Email Marketing, Mobile Marketing
Education
University of Arizona 2005 — 2008
Bachelors, German, Business, Communication, 3.7
Universität Leipzig 2007 — 2007
Summer Program Abroad 2007
University of Sydney 2006 — 2006
Semester Abroad 2006
Lynn University 2004 — 2005
Business Administration, 3.8
Medtronic Cardiac and Vascular Group August 2014 - Present
YMCA of Middle Tennessee (Brentwood) July 2014 - Present
ServiceSource August 2013 - July 2014
Medtronic Cardiac and Vascular Group May 2008 - August 2013
Medtronic CRDM October 2006 - April 2008
Sanofi Aventis July 2005 - October 2006
The Salvation Army September 2001 - June 2005
Primetime Properties January 2002 - January 2005
The Salvation Army June 1999 - August 2001
Barclays Capital January 1998 - December 1998
Skills
Change Management, Medical Devices, Continuous Improvement, Healthcare, Black Belt, Lean, Master Black Belt, Kaizen, Lean Six Sigma..., Key Partnership..., Process Optimization, Strategic Sales, Sales Teams, Relationship Management, Business Development, Marketing, Metrics, KPI implementation, Software as a Service, SaaS, Global Operations, Future State Process..., Increased Client..., Cost Reduction, Increased..., Streamlined Processes, Pilot Programs, Increased Efficiency, Cross-functional Team..., Business Expansion, Training, Executive Coaching, Healthcare Reimbursement
Education
University of Tennessee-Knoxville - College of Business Administration 2002 — 2003
Executive MBA
University of Cape Town 1993 — 1996
B.Bus.Sci
Conexess Group / Corizon Health September 2014 - Present
Direct Insurance April 2014 - September 2014
VGT Inc January 2013 - April 2014
ServiceSource November 2012 - February 2013
Robert Half International October 2011 - November 2012
OnFocus HealthCare July 2009 - February 2012
Robert Half International 2011 - 2012
StrategyCorps May 2008 - July 2009
Teknetex and Synergy Consulting March 2008 - May 2008
Central Parking Systems February 2006 - February 2008
Skills
Microsoft SQL Server, SSIS, SSRS, T-SQL, Database Design, C#, .NET, ASP.NET, Databases, SQL, Visual Studio, XML, Business Intelligence, Active Directory, VB.NET, Data Warehousing, Troubleshooting, Music, SharePoint, Visio, IIS, Crystal Reports, Visual Basic, ETL, Web Services
Education
Griffith University 1988 — 1992
Bachelor of Business in Commercial Computing, Database Design, Programming, Project Management
Oakhill College 1969 — 1976
Higher School Certificate, High School/Secondary Diplomas and Certificates
ServiceSource October 2013 - Present
Bread & Company September 2012 - October 2013
University of Alabama August 2010 - May 2012
XM Satellite Radio May 2009 - August 2010
Lipscomb University May 2007 - January 2009
Skills
Research, Editing, Organization, Adobe Audition, Final Cut Pro, Social Media, Music, Leadership, Facebook, Broadcast
Education
University of Alabama 2010 — 2012
Master of Arts, Telecommunication and Film
Lipscomb University 2006 — 2010
Bachelor of Arts, Multimedia Production
ServiceSource 2013 - Present
Change.org 2012 - 2013
eBay 2009 - 2012
Genentech 2008 - 2009
eBay 2008 - 2008
Google 2007 - 2008
Accenture 2004 - 2007
Zycus 2004 - 2004
Vertex Infosys 2000 - 2003
Kips India 1996 - 1998
Skills
Agile Methodologies, SQL, Test Planning, Test Automation, Software Quality..., XML, Unix, Selenium, Requirements Analysis, Scrum, Oracle, Testing, SDLC, Quality Assurance, Data Warehousing, Quality Center, UC4, API, Web Services, JIRA, ClearQuest, Leadership, Communication, Project Status Reporting, Test Strategy, Perl, Manual Testing, JUnit, User Acceptance Testing, Regression Testing
Education
G J University of Science and Technology 1998 — 2000
Masters in information Technology, IT
Kurukshetra University 1992 — 1996
Bachelor, CS
ServiceSource December 2014 - Present
Taking Time Off June 2014 - November 2014
Sykes Enterprises August 2012 - June 2014
Alpine Access July 2006 - October 2012
Capgemini January 2005 - June 2006
Capgemini February 2004 - December 2004
Capgemini January 2003 - January 2004
Interlink October 2000 - May 2002
EDS January 1999 - September 2000
Electronic Data Systems May 1989 - September 2000
Skills
Outsourcing, IT Outsourcing, Call Center, CEOs, Offshoring, Change Management, Program Management, Management Consulting, Process Improvement, Customer Experience, Operations Management, Executive Management, Strategic Planning, Business Development, Business Strategy, Service Delivery, Call Centers, Sales Management, Mergers & Acquisitions, Telecommunications, Management, CRM, Strategy, Sales, Professional Services, Business Transformation, Start-ups, Business Process..., Cross-functional Team..., Leadership, Consulting, Strategic Partnerships, Performance Management, Business Analysis, Team Leadership, Contact Centers, Cloud Computing, Team Management, Customer Satisfaction, Account Management, Team Building, Contract Negotiation, Integration, P&L Management, Entrepreneurship
Education
Wharton School of Business 1998 — 1998
Executive Business Development, Business Administration and Management, General
Indiana University Bloomington 1979 — 1983
BA, Economics
ServiceSource March 2015 - Present
ServiceSource June 2011 - March 2015
Vail Resorts November 2010 - May 2011
Skills
Sales, Solution Selling, Leadership, CRM, Channel Partners, Forecasting, Training, Sustainable Enterprise, Oracle Applications, Microsoft CRM, Information Architecture, Presentations, Sustainability, Marketing, Microsoft Office, Microsoft Excel, Outlook, Interviews, Corporate Sustainability, Environmental Studies, Sustainable Agriculture, Sales Operations, Strategy
Education
University of Tennessee-Knoxville 2005 — 2009
Bachelor of Science (B.S.), Agricultural Economics
Lipscomb University
Master's Degree, Enterprise Sustainability
Teleperformance, USA 2015 - 2015
ServiceSource November 2013 - October 2014
Highland Capital Brokerage 2011 - 2012
EBSCO July 2010 - September 2011
The Home Depot February 2006 - January 2009
Heidelberg October 2002 - August 2005
Heidelberg August 1998 - October 2002
Skills
SAP, Business Process, Training, Testing, Process Improvement, Account Management, SAP ERP, Customer Service, Change Management, Management, SD, SAP BW, Materials Management, Warehouse Management, Master Data, Operations Management, Project Management, Cross-functional Team..., Microsoft Office, Business Analysis, Academic Tutoring, CRM, Knowledge Sharing, Information Security, Team Building, Human Resources
Education
Kennesaw State University
Computer Science
ServiceSource May 2013 - Present
American Marketing & Publishing, Llc March 2013 - May 2013
Hylant Group May 2012 - August 2012
Indiana University 2008 - April 2012
Skills
Social Media, Sales, Social Networking, PowerPoint, Contract Management, Customer Retention, Business Intelligence, Interviews, CRM, Marketing, Text Marketing, Print Ads, Public Finance, Data Analysis, Advertising, Microsoft Excel, Microsoft Word
Education
Indiana University Bloomington 2009 — 2012
Bachelor of Science (B.S.), Non-Profit/Public/Organizational Management
ServiceSource November 2013 - Present
Cisco Systems August 2005 - Present
I.B.M research 2005 - 2005
Skills
Distributed Systems, Perl, Scalability, Linux, Requirements gathering..., Network Security, Networking, Cloud Computing, Unix, TCP/IP, Software Engineering, Python, System Architecture, Software Development, Device Drivers, Agile Methodologies, C, Embedded Systems, Product Management, C++
Education
University of California, Berkeley - Walter A. Haas School of Business 2013 — 2016
Master of Business Administration (M.B.A.)
University of Pennsylvania 2003 — 2005
M.S.E, Computer and Information Science
Indian Institute of Technology, Roorkee 1998 — 2002
B.Tech, Computer Science
ServiceSource November 2013 - Present
ServiceSource October 2012 - September 2013
Asurion August 2011 - October 2012
Bain & Company August 2006 - August 2011
U.S. Army May 1998 - August 2004
Education
Harvard Business School 2004 — 2006
Master of Business Administration (MBA)
United States Military Academy at West Point 1994 — 1998
B.S., Electrical Engineering
Adobe July 2014 - Present
GitHub July 2013 - December 2013
ServiceSource December 2012 - July 2013
ServiceSource July 2011 - December 2012
ServiceSource July 2010 - July 2011
ServiceSource January 2008 - June 2010
ServiceSource October 2005 - December 2007
McKinsey & Company September 1999 - May 2005
Skills
Strategic Partnerships, Strategy, Management, New Business Development, Change Management, Sales Operations, Sales, Start-ups, Professional Services, Business Transformation, Project Governance
Education
Harvard Law School 1996 — 1999
University of Southern California 1992 — 1996
BS, Environmental Engineering
Stand Up For Kids August 2014 - Present
Auxogyn, Inc. March 2013 - October 2013
EcoFactor December 2011 - December 2012
ServiceSource September 2011 - December 2011
Harmonic August 2009 - September 2011
Pillar Data Systems 2007 - June 2009
NeoScale Systems November 2005 - 2007
R2 Technology 2005 - 2005
Plexus Software 1999 - 2004
FlashPoint Technology October 1996 - March 1999
Skills
Customer Experience, Professional Services, Customer Service, CRM, Salesforce.com, Enterprise Software, Outsourcing, Management, Account Management, Integration, Technical Support, Training, Sales, Service Delivery, Product Management, P&L Management, Cross-functional Team..., Storage, SaaS, Cloud Computing
Education
University of California, Berkeley - Walter A. Haas School of Business 1983 — 1985
MBA, Finance
Lawrence University
Bachelor of Arts, Economics/Mathematics
ServiceSource April 2013 - Present
ServiceSource October 2011 - April 2013
ServiceSource September 2009 - October 2011
ServiceSource September 2008 - August 2009
ServiceSource November 2005 - August 2008
Atlantic Productions 2004 - 2005
Atlantic Productions 2003 - 2004
Skills
Financial Modeling, Forecasting, Strategy, Product Management, Finance, Management, Strategic Financial..., Analysis, Strategic Planning, Negotiation, SaaS, Project Planning, Business Development, Business Intelligence
Education
Kingston University 2003 — 2005
MA, International Finance
Hult International Business School 2000 — 2003
Bachelor, International Economics and Marketing
Ikonomièeski universitet, Varna
Universitet za nacionalno i svetovno stopanstvo
GitHub October 2013 - Present
ServiceSource January 2011 - May 2013
ServiceSource January 2010 - January 2011
ServiceSource February 2009 - December 2009
AthletiCo January 2005 - December 2008
Skills
Salesforce.com, Account Management, SaaS, Cloud Computing, Enterprise Software, Mentoring, Microsoft CRM, Management, Project Management, Call Centers, Team Management, Business Process..., Leadership, Sales Operations, Process Improvement, Data Analysis, Solution Selling, CRM
Education
Lipscomb University 2011 — 2013
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Vanderbilt University 1999 — 2003
Bachelor of Arts (B.A.), Political Science and Government, Psychology
ServiceSource October 2012 - Present
Anantara Solutions July 2007 - October 2012
CSC September 2000 - July 2007
Autodesk November 1997 - August 2000
Skills
Quality Assurance, Software Quality..., Project Management, Quality Management, CMMI, Six Sigma, PMP, Agile Methodologies, SDLC, Scrum, Process Improvement, Global Delivery, Automated Software..., Metrics Analysis, Mechanical Engineering, Requirements Analysis, ITIL, Software Project..., ERP, Testing, Management
Education
State University of New York at Stony Brook 1993 — 1997
Ph.D, Mechanical Engineering
Indian Institute of Technology, Madras 1991 — 1993
Master of Science (M.S.), Mechanical Engineering
College of Engineering, Guindy, Anna University 1987 — 1991
Bachelor of Engineering (B.E.), Mechanical Engineering
The Integrated Nutrition Education Program (INEP) - University of Colorado April 2014 - Present
Office Team December 2012 - Present
Triple Point Interactions September 2011 - December 2012
ServiceSource November 2011 - October 2012
U.S. Embassy in Wellington, New Zealand February 2011 - July 2011
Nolte Academy of Dance October 2010 - June 2011
Lapiz June 2009 - December 2009
The Olam - Allstar Caterers July 2008 - May 2009
Your Image Media LLC. May 2008 - August 2008
University of Florida - College of Journalism and Communications May 2008 - August 2008
Skills
Event Planning, Social Media, Multi Tasking, Long-term Customer..., Web Savvy, Research, Sales, Team-oriented, Bookkeeping, Human Resources, Creative Strategy, Fast Learner, Office Administration, Common Sense, Video Production, Basic Graphic Design, Organization &..., Microsoft Office, CRM, Management, Spanish, Social Networking, Newsletters, Facebook, Data Analysis, Time Management
Education
University of Florida 2006 — 2009
B.S in Advertising with a minor in Organizational Leadership for Nonprofits, and an outside concentration in Recreation and Event management
Kirkwood Community College 2010 — 2011
Business Administration, Concentration in Business
St. Petersburg College 2005 — 2006
Associates in Arts, Communications
ServiceSource March 2015 - Present
ServiceSource May 2009 - Present
Foundation Capital LLC January 2006 - April 2009
Almaden (Capitol) Mazda September 2006 - December 2006
Skills
Management, Sales Operations, Sales, Salesforce.com, Project Management, Team Building, Time Management, CRM, Customer Service, Solution Selling, Account Management, Sales Process, Leadership
Education
Iowa State University 2002 — 2006
Liberal Arts
OHL June 2015 - Present
Aerotek Engineering May 2012 - June 2015
ServiceSource July 2010 - May 2012
NetApp July 2010 - May 2012
ServiceSource July 2010 - September 2011
Sturon July 2009 - December 2009
Skills
Human Resources, Talent Acquisition, Talent Management, Recruiting, Business Development, Technical Recruiting, Employee Relations, Sales, Strategy, Logistics, Training & Development, Sales Process, Salesforce.com, New Business Development, Corporate Advisory, Cold Calling, Engineering, Sourcing, Mentoring, Business Communications, Microsoft CRM, Marketing Strategy, Internet Recruiting, Account Management, Employee Training, Executive Search, Building Relationships, Benefits Negotiation, Team Building, Solution Selling, Vendor Management, Onboarding, Training, Leadership, CRM
Education
Lee University
Advertising and Marketing
ServiceSource October 2014 - Present
ServiceSource April 2013 - September 2014
ServiceSource August 2011 - April 2013
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Photoshop, Photography, Illustrator, NetApp, Cloud Computing, Data Management, Training, CRM, SFDC, Data Analysis, Sales Operations, Forecasting, Channel Sales, Asia Pacific, Renewals, Account Management, Sales Process, Sales, Salesforce.com, Sales Management, Customer Service
Education
Lipscomb University 2005 — 2008
Bachelor of Arts (B.A.), Fine and Studio Arts
ServiceSource March 2015 - Present
ServiceSource October 2014 - March 2015
ServiceSource September 2013 - September 2014
Roberts Law Group, PLLC February 2012 - September 2013
Radisson August 2011 - February 2012
Harrison Law Group March 2010 - August 2011
Skills
Time Management, Data Entry, Office Management, Customer Service, Invoicing, Administrative..., System Administration, Meeting Planning, Salesforce.com, Management, Telecommunications, Operational Excellence, Filing, Quickbooks, Legal Research, Microsoft Office, Phone Etiquette, Microsoft Excel, PowerPoint, Family Law, Front Office, Office Administration, Accounts Receivable, Fax, 10 Key, Telephone Skills, Notary Public, PACER, Pleadings, Caselink, Legal Writing, Attorney Billing, Legal Documents, Interrogatories, File Management, Outlook, Oracle Database, Sage CRM, Radar, Process Improvement, Estate Planning, Leadership, Managed Services, Cisco Technologies, Social Networking, Communication, CRM, Social Media, Production Planning, Business Process Mapping
Education
Kaplan University 2009 — 2013
Psychology, Developmental and Child Psychology
Lipscomb University 2007 — 2008
Bachelor of Science, Developmental and Child Psychology
Hume-Fogg Academic Magnet High School 2003 — 2007
ServiceSource July 2015 - Present
TransFirst December 2014 - July 2015
Management Recruiters of Nashville, Inc September 2014 - November 2014
Verus Healthcare September 2013 - August 2014
TransFirst April 2013 - September 2013
American Home Patient March 2010 - April 2013
AmMed Direct 2008 - 2010
Dell March 2005 - January 2008
Skills
Sales Support, Call Center, Customer Satisfaction, Sales Management, Account Management, Call Centers, Sales Operations, Sales Process, Salesforce.com, Solution Selling, Direct Sales, Cold Calling, Sales, Customer Retention, Sales Presentations, Selling, Lead Generation, SaaS
Education
Harper College 1990 — 1991
Shutterstock May 2014 - Present
ServiceSource October 2012 - August 2013
ServiceSource June 2011 - October 2012
ServiceSource - Corporate Headquarters January 2010 - May 2011
ServiceSource September 2009 - December 2009
ServiceSource July 2008 - August 2009
ServiceSource August 2007 - July 2008
ServiceSource July 2007 - August 2007
Skills
Inside Sales, Team Management, Data Analysis, Sales Operations, Data Management, Business Process..., Team Leadership, Channel Management, Direct Sales, MS Office Suite, Microsoft Dynamics, Siebel, Oracle, SAP, Business Objects, Salesforce.com, Channel Partners, Account Management, CRM, Strategic Planning, Solution Selling, Sales, Business Development, Microsoft Office, Partner Management, Selling, Management, Forecasting, Business Analysis, Sales Management, Enterprise Software, Leadership, Process Improvement, Sales Process, SaaS, Project Management
Education
Jinan University 2003 — 2007
Bachelor of Engineering, Food Science and Engineering
ServiceSource January 2008 - Present
Vanderbilt University November 2006 - December 2007
Performance Food Group August 2001 - November 2006
Skills
IT Project..., IT Project Leadership, IT Project & Program..., IT Operations, IT Management, Enterprise Telephony..., Enterprise..., Microsoft Exchange..., VMware ESX, VMware Workstation, Facilities Management, Windows 7 Migration, Information Technology, Microsoft Exchange, Project Management, Help Desk Support
Education
James Madison University 1996 — 2001
BS, Integrated Science and Technology (ISAT)
ServiceSource January 2014 - Present
Recology 2013 - 2014
URS Corporation January 2013 - August 2013
Ernst & Young 2006 - 2009
Skills
Financial Reporting
Education
Gonzaga University
ServiceSource May 2015 - Present
Planned Parenthood of the Rocky Mountains April 2013 - May 2015
Planned Parenthood of the Rocky Mountains January 2013 - April 2013
Skills
Research, Health Education, Community Outreach, Cpr Certified, Public Speaking, Event Planning, Microsoft Office, Public Health, Nonprofits, Healthcare, Health Promotion
Education
Iowa State University 2008 — 2013
Bachelor of Science (BS), Kinesiology and Health
ServiceSource October 2013 - Present
Esurance February 2013 - October 2013
Magley & Associates March 2006 - September 2006
ABE Services( Now known as Workforce Logic) September 2005 - January 2006
Skills
ETL, Informatica, Oracle, Quality Assurance, Databases, Agile Methodologies, SQL, PL/SQL, Star Schema, QA Engineering, QTP, Microsoft SQL Server, SDLC, Business Intelligence, Data Warehousing, QC Tools, Texis, MS Access, VBA, Unix, Data Modeling, Software Project..., Requirements Analysis, Testing, Access, System Testing, Software Quality..., Manual Testing
Education
Indira Gandhi National Open University 2003 — 2003
Post Graduate Diploma In Computer Application, Post Graduate Diploma In Computer Application
JDW College
Bachelors of Computer Applications
ServiceSource June 2013 - Present
Center For Family Services March 2009 - December 2010
Education
Harris School of Business-Cherry Hill Campus 1992 — 1994
Associates, Business Administration, Management and Operations, 4.0
ServiceSource April 2014 - Present
Wells Fargo August 2012 - March 2014
Skills
Credit, Customer Service, Management, Telecommunications, Sales, Microsoft Excel, Banking, Call Centers, Microsoft Office, Financial Analysis
Education
Iowa State University 2007 — 2012
Bachelor of Science (BS), Psychology