ServiceSource Company
Industry: IT service management company
DescriptionExecutive vice president: Patricia Elias CEO: Gary B. Moore President: Michael Poe Headquarters: Denver, Colorado, United States CFO: Rich Walker SVPs: Chad Lyne, Grant Clarke (Global Operations),
ServiceSource List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ServiceSource. You can filter them based on skills, years of employment, job, education, department, and prior employment.
ServiceSource Salaries. You can even request information on how much does ServiceSource pay if you want to. Learn about salaries, pros and cons of working for ServiceSource directly from the past employees.
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1,929 ServiceSource employees in database. Find out everything there's to know about ServiceSource employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ServiceSource Employees
SAP November 2014 - Present
ServiceSource January 2014 - October 2014
Intrepid Learning June 2013 - January 2014
Kaiser Permanente October 2009 - March 2013
Kaiser Permanente January 2009 - September 2009
Kaiser Permanente 2005 - 2009
University of Colorado 2003 - 2005
Sun Microsystems 2002 - 2004
Janus 2000 - 2001
Lexis Publishing (Parent company of Lexis-Nexis) 1999 - 2000
Skills
Instructional Design, E-Learning, Leadership Development, Training, Management Development, Social Networking, Performance Improvement, Adult Education, Selling Skills, Curriculum Design, Learning Management..., Captivate, Performance Consulting, Needs Analysis, Organizational..., Leadership, Learning Management, Change Management, Instructor-led Training, Coaching, Learning Strategy, Consulting, National Sales Training, Team Building, Blended Learning, Healthcare, Health Insurance, Managed Care, Health Care Reform, Healthcare Industry, Sales Operations, Sales Performance, Human Performance, Sales Training, Sales Enablement, Sales Effectiveness, Strategy, Employee Training, Strategic Planning, Technical Training, Performance Management, Performance Technology, Sales Enablement Tools, Field Enablement, Challenger, Salesforce.com, Organizational..., Organizational Design, Enterprise Software, Business Development
Education
Stanford University Graduate School of Business 2015 — 2015
Executive Education: Talent Leaders Summit
University of Colorado at Denver 2002 — 2004
Master of Arts (M.A.), Educational/Instructional Technology
University of San Francisco 1991 — 1995
Bachelor of Arts (B.A.), Political Science and Government
University of Oxford 1993 — 1994
Preparis, Inc. March 2015 - Present
ServiceSource September 2013 - February 2015
Clear Peak LLC June 2013 - September 2013
Agility Recovery Solutions November 2010 - November 2012
YMCA Camp High Harbour June 2003 - August 2009
Skills
Outstanding..., Oral & Written..., Written & Oral..., Sales, Team Leadership, Social Media, Social Media Marketing, Microsoft Office, Salesforce.com, Leadership, Public Speaking, Business Development, Direct Sales, B2B, Sales Operations, Lead Generation, Sales Presentations, Selling, CRM, SaaS, Customer Service, Solution Selling, Direct Marketing, Cold Calling, Business Intelligence, Information Technology, Training, Marketing, Contract Negotiation, Account Management, Advertising, Process Improvement, Strategic Partnerships, Strategy, Sales Process, Team Building, Managed Services
Education
The University of Georgia 2006 — 2010
Bachelor of Arts, Speech Communication
The University of Georgia 2006 — 2010
Speech Communication
IQNavigator April 2014 - Present
ServiceSource April 2013 - April 2014
Pearson eCollege September 2011 - March 2013
Denver School of Science and Technology August 2008 - October 2009
GigaOM November 2006 - January 2008
Self-Employed July 2004 - January 2008
Oracle April 1998 - September 2000
K2 Technologies July 1996 - March 1998
Delfin Systems April 1993 - June 1996
Skills
Statistics, Psychometrics, Predictive Analytics, Machine Learning, R, Python, Data Management, SQL, Survey Design, Software Development, Cloud Computing, Data Visualization, Web Development, Data Analysis, Data Mining, Social Media, Blogging, Technical Writing, Statistical Modeling, Analysis, Web Applications, Survey Research, Predictive Modeling, Databases, Linear Regression, HTML, XML, Regression Analysis, Multivariate Statistics, Research, Research Design, Big Data, Analytics, Time Series Analysis, SAS, Omniture
Education
Stanford University 1986 — 1990
AB
Stanford University 1991 — 1993
MS
University of Denver 2009 — 2011
Ph.D.
Salveo Integrative Health October 2013 - Present
Alenda, Inc. October 2013 - Present
United Community Bank January 2013 - October 2013
ServiceSource August 2011 - December 2012
Skills
Business Objects, Account Management, Salesforce.com, Enterprise Software, Solution Selling, Business Intelligence, Cloud Computing, Professional Services, Sales, Oracle, Sales Management, Business Development, Microsoft SQL Server, SQL, Customer Service, Microsoft Office, Process Improvement, Leadership, Microsoft Excel, Marketing
Education
The Art Institute of Tennessee-Nashville 2011 — 2012
Culinary Science/Culinology
Young Harris College 2009 — 2011
Business Administration and Management, General
Cumberland Heights Inc. June 2013 - Present
Mental Health Cooperative May 2013 - June 2013
Downtown Hyundai Subaru January 2013 - April 2013
Gentle Path 2012 - 2012
ServiceSource May 2008 - July 2009
Skills
Microsoft Office, Sales, PowerPoint, Public Speaking, Event Planning, Customer Service, Social Media, Microsoft Excel, CRM, Microsoft Word, Building Relationships, Research, Leadership, Social Networking, SPSS, Data Analysis, Facebook
Education
University of Southern Mississippi 2010 — 2012
Master's degree, Psychology
University of Alabama 2009 — 2010
Bachelor of Arts (B.A.), Psychology
Vanderbilt University 2004 — 2008
Bachelor's of Science, US History/Sociology
Stanford University August 2013 - Present
ServiceSource April 2011 - May 2013
The Dailey Method May 2009 - April 2011
ServiceSource July 2006 - April 2011
Coldwell Banker Commercial August 2005 - June 2006
Skills
SaaS, Contract Negotiation, Customer Relations, Account Management, Project Implementation, Project Planning, Administrative Functions, Event Planning, Customer Service, Long-term Customer..., Organization, Multi Tasking, Sales Operations, Sales Process, Sales Management, Negotiation, Solution Selling, CRM, Business Development, Sales, Leadership
Education
University of Arizona 2001 — 2005
Bachelor of Science, Regional Development and Communications
Stanford Continuing Studies
Arthrex November 2013 - Present
Journal Communications Inc. July 2012 - November 2013
ServiceSource August 2011 - June 2012
Journal Communications Inc. June 2011 - August 2011
The Daily Caller May 2010 - August 2010
Skills
Online Advertising, Editing, Integrated Marketing, Sales, Marketing, Recruiting, Publishing, Social Media, Social Media Marketing
Education
The University of Georgia 2007 — 2011
Bachelor, Journalism
Accotink Academy September 2014 - Present
Fort Belvoir Community Hospital September 2013 - June 2014
ServiceSource 2012 - June 2013
Purebread March 2011 - May 2012
Lettuce Feed You May 2008 - August 2010
Blue Streak Gallery December 2007 - February 2008
Skills
Art, PowerPoint, Photoshop, Painting, Microsoft Word, Drawing, Fine Art, Mental Health, Teaching, Microsoft Office
Education
The George Washington University 2012 — 2014
Master's degree, Art Therapy/Therapist
Wilmington College 2010 — 2011
University of Delaware 2006 — 2011
BA, Fine Arts
LockPath, Inc. April 2015 - Present
ServiceSource July 2014 - April 2015
ServiceSource October 2011 - July 2014
ServiceSource December 2009 - October 2011
iModules Software, Inc. August 2006 - June 2008
Tim Pickell for Governor January 2006 - August 2006
Skills
Salesforce.com, SaaS, Account Management, Solution Selling, Enterprise Software, Sales Process, Cloud Computing, Direct Sales, Sales, Social Media, CRM, Sales Management, New Business Development, Team Leadership, Analytics, Customer Service, International Sales, Key Account Management, Negotiation, Selling, Leadership, Program Management, Lead Generation, Cold Calling, Guitar Playing, Heavy Lifting, Hunting
Education
The University of Kansas 2002 — 2006
BA
ServiceSource October 2012 - Present
ServiceSource January 2012 - October 2012
Vail's Mountain Haus January 2008 - September 2011
Vail Plaza Hotel and Club September 2007 - January 2008
Skills
Springer Miller Systems, Microsoft Dynamics CRM, Siebel, Microsoft Office, Multitasker, Time Management, Salesforce.com, Customer Service, Call Centers, Microsoft CRM, CRM, Training, Forecasting
Education
The University of Georgia 2003 — 2007
Bachelor of Science, Mathematics
Centennial High School 1999 — 2003
ServiceSource May 2014 - Present
Marriott International August 2012 - May 2014
Hilton Worldwide June 2011 - May 2012
Skills
Customer Service, Event Planning, PowerPoint, Microsoft Office, Event Management, Management, Microsoft Word, Social Media Marketing, Team Leadership, Leadership, Public Relations, Training, Outlook, Teamwork, Facebook, Time Management, Microsoft Excel, Social Media, Employee Relations, Social Networking, Recruiting, Fundraising, Sales, Access, Hospitality Management, Public Speaking, Project Management, Marketing, Analysis, Coaching, Project Planning, Team Building, Data Analysis, Human Resources
Education
Susquehanna University 2007 — 2011
Bachelor of Arts, Political Science Major, Business Administration Minor
TechnologyAdvice June 2015 - Present
ServiceSource September 2013 - June 2015
Metro Nashville Public Schools 2008 - 2013
Dove Wedding Photography 2004 - 2008
Wuxi Oriental International School July 2006 - July 2007
Skills
Lesson Planning, Curriculum Design, Classroom Management, Curriculum Development, Differentiated..., Educational Leadership, Teaching, Elementary Education, Teacher Training, Special Education, Literacy, Instructional Design, K-12, ESL, Secondary Education, Photography, Microsoft Office, Community Outreach, Organic Gardening, Creativity, Creative Problem Solving, Creative Solutions, Tutoring, Public Speaking, Management, Event Planning, Customer Service
Education
Trevecca Nazarene University 2009 — 2011
Master of Teaching, Secondary Education and Teaching
The University of Georgia 2001 — 2004
BS, Child and Family Development
Midway ISD June 2014 - Present
ServiceSource July 2012 - May 2014
Buckner Children and Family Services January 2012 - May 2012
Asbury Methodist Church February 2010 - May 2012
South Plains Food Bank June 2011 - June 2011
Skills
Nonprofits, Training, Recruiting, Mental Health, Interviews, Budgets, Mental Health Counseling, Child Development, Project Planning, Networking, Community Outreach, Leadership Development
Education
Texas Tech University 2009 — 2012
Bachelor of Science (B.S.), Human Development and Family Studies, 3.7
Crockett High School 2004 — 2008
H.S. Diploma, 3.9
Private Family September 2015 - Present
ServiceSource October 2014 - September 2015
ServiceSource July 2013 - October 2014
Bath & Body Works November 2010 - July 2013
Cookeville CityScape January 2013 - May 2013
Bath & Body Works October 2011 - January 2013
MMA Creative May 2010 - August 2010
Skills
Time Management, Sales, Customer Service, Microsoft Office, Microsoft Excel, Social Media Marketing, Social Media, PowerPoint, Event Planning, Customer Satisfaction, Visual Merchandising, Inventory Management, Retail Sales, Microsoft Word, Dependable Team Player, Retail, Facebook, Outlook, Customer Driven, Hardwork, Google Analytics, Coaching, Social Networking, Teamwork, Positive Personality, Communication, Problem Solving, Typing, WebEx, Salesforce.com, Leadership
Education
Tennessee Technological University 2009 — 2013
Bachelor of Science in Business Administration, Marketing
ServiceSource April 2015 - Present
Tennessee Education Lottery August 2014 - Present
Tennessee Education Lottery June 2014 - August 2014
Tennessee State University January 2014 - May 2014
southeast business consultants June 2013 - August 2013
Skills
Leadership, Critical Thinking, Team-oriented, Self-driven, Overcoming Adversity, Close Attention to..., Time Management, Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Human Resources, Customer Service
Education
Tennessee State University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Tennessee State University
Zoom Video Communications June 2015 - Present
Once Wed August 2014 - July 2015
ServiceSource March 2013 - August 2014
ServiceSource September 2010 - March 2013
Cox Radio July 2009 - July 2010
Education
The University of Georgia 2005 — 2009
Bachelors, Advertising, English
ServiceSource November 2014 - Present
Datos Information Resources November 2008 - May 2009
Mediaedge January 2008 - June 2008
MindShare September 2007 - January 2008
Skills
Market Research, Media Planning, Quantitative Research, Advertising, Data Analysis, Customer Service, Marketing Strategy, Qualitative Research, Social Media, Bilingual-English/Spanis..., Advertising Research, Latino
Education
The University of Georgia 2014 — 2015
Certificate Course, Principles of Marketing Research
2002 — 2008
Sociologa, Ciencias sociales
Instituto Universitario de Tecnología Antonio José de Sucre 1999 — 2002
TSU, Publicidad
Universidad Católica Andrés Bello
Autodesk March 2015 - Present
ServiceSource July 2014 - March 2015
Advanced Technology Group (atg) January 2014 - May 2014
TLC Precision Wafer Technology May 2008 - May 2014
Montgomery Distillery September 2013 - April 2014
The University of Montana October 2012 - May 2013
Square Inc. February 2012 - May 2012
Ubisoft August 2010 - May 2011
Skills
Social Media, Marketing, Marketing Research, Public Relations, Social Networking, Teaching, Big Data, Data Analysis, High Technology Sales, Market Research, SEO, Analytics, Google Analytics, Online Marketing, Web Analytics, Social Media Marketing, Research, Strategy, Facebook API, Press Releases, Marketing Communications, Blogging, WordPress, Google Adwords, Photoshop, Corporate Communications, Competitive Analysis, Business Development, Advertising, Musical Theatre, Business Strategy, Digital Marketing, Marketing Strategy, Leadership, Start-ups, Sales, Product Development, Facebook
Education
The University of Montana - School of Business Administration 2010 — 2014
Bachelor of Business Administration (BBA), Bachelor of Science in Business Administration, Major in Business Management
The University of Montana - School of Business Administration 2010 — 2014
Bachelor's Degree, Arts, Entertainment, and Media Management, 3.5
North Dakota State University 2008 — 2010
Pharmaceutical Sciences
ServiceSource November 2012 - Present
Education
SUNY Oneonta 2005 — 2009
Bachelor of Arts, Studio Art, Spanish
ServiceSource October 2014 - Present
ServiceSource October 2013 - September 2014
ServiceSource October 2011 - September 2013
ServiceSource October 2012 - February 2013
ServiceSource February 2010 - September 2011
Volt August 2009 - February 2010
Foothills Bible Church June 2008 - August 2008
Skills
Communication, Coaching, Team Management, Self-starter, Organization, Leadership, Microsoft Excel, Salesforce.com, Microsoft CRM, Training, Time Management, Customer Service, Customer Escalation..., Public Speaking, Conflict Resolution, Training Documentation, Channel Relationship..., Event Planning, Mentoring, Networking, Software Documentation, Budgets, Sales
Education
Toccoa Falls College 2005 — 2009
Bachelor of Arts (BA), Interpersonal and Public Communication
ServiceSource July 2012 - Present
Carnival Music August 2011 - May 2012
John and Sandee Tishler August 2011 - May 2012
Texas A&M University June 2010 - May 2011
Portland Family Medicine May 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Public Relations, Social Media, Event Planning, Customer Service, Microsoft Word, Facebook, Medicine, Marketing, Medical Records, Social Media Marketing, Microsoft Power Point
Education
Texas A&M University 2007 — 2011
Bachelor of Arts, Communication
Asurion October 2015 - Present
ServiceSource June 2008 - October 2015
Cintas August 2005 - May 2008
Flextronics July 2001 - November 2005
PlanetRx.com July 1999 - May 2001
Skills
Onboarding, Talent Acquisition, HRIS, Succession Planning, Applicant Tracking..., Talent Management, Performance Management, Recruiting, Employee Engagement, Workforce Planning, Human Resources, Employee Benefits, Technical Recruiting, Organizational..., Sourcing, Interviews, Employee Training, Training, Payroll, Leadership, Hiring, Management, Coaching, Process Improvement, Employee Relations
Education
The University of Memphis 1998 — 2004
BS, Business Administration
ServiceSource September 2014 - Present
Skills
Account Management, Customer Service, Sales, Research, Teamwork, Customer Satisfaction, Leadership, Sales Operations, Strategic Planning, CRM, Forecasting, Sales Process, Teaching, Direct Sales, Team Building, Training, Marketing, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Higher Education, Social Media, English, Sales Management, Cold Calling, Social Networking
Education
Tennessee Technological University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Educational, Instructional, and Curriculum Supervision
Tennessee Technological University 2010 — 2014
ServiceSource September 2014 - Present
St. Petersburg College 2011 - May 2014
ZD Integrated Circuits, Inc. September 2008 - November 2008
Eifel Lanes Bowling Center November 2007 - July 2008
United States Air Force February 2002 - December 2007
Skills
Information Technology, Computer Repair, Military, Microsoft Office, Microsoft Server Support, VirtualBox, Software Installation, MS Project, Visio, PeopleSoft, Information Security..., User Assistance, Computer Hardware..., Project Management, Inventory Management, Inventory Control, Communication Ethics, Veterans Benefits, ImageNow, People Skills, Information Security..., LogMeIn, Public Speaking, PowerPoint, Customer Service
Education
St. Petersburg College 2009 — 2014
Bachelor of Applied Science (BASc), Technology Management - Security Assurance
St. Petersburg College 2009 — 2011
Associate's Degree, Technology Mangement, A
The Denver Post December 2012 - Present
The Denver Post November 2011 - December 2012
ServiceSource February 2007 - November 2011
Skills
Salesforce.com, Social Media Marketing, Online Advertising, Sales Presentations, Digital Media, Email Marketing, Newspaper, Digital Marketing, SEM, Sales Operations, Customer Service, CRM, SEO, Social Networking, Customer Retention, Cold Calling, Lead Generation, Sales Process, Account Management, Sales, Selling, Digital Strategy, Sales Management, Advertising Sales, Search Advertising, Newspapers, Online Marketing, Mobile Advertising, Media Planning, Mobile Marketing
Education
University of Wyoming 2002 — 2007
Bachelor of Arts and Sciences, Communications
The University of Hull 2005 — 2005
University of Hawaii at Hilo 2003 — 2004
Bachelor of Arts and Sciences, Communications
Lipscomb University August 2014 - Present
HopeWorks November 2011 - July 2012
ServiceSource September 2010 - July 2011
Autism & Behavior Consulting Services, LLC June 2009 - August 2010
Equity American School August 2008 - May 2009
Donelson Church of Christ April 2007 - February 2008
Skills
Salesforce.com, Microsoft Office, Teaching, Sales, Social Media, Event Planning, Public Speaking, PowerPoint, Social Networking, Microsoft Excel, Facebook, Microsoft Word, Customer Service, Marketing, Outlook, Training, Account Management, Data Analysis, Leadership, Team Leadership, Strategic Planning, Community Outreach, Nonprofits, Editing, Curriculum Design, Research, Spanish, Library Advocacy, Literacy
Education
University of Southern Mississippi 2012 — 2014
Master's Degree, Library and Information Science, Summa Cum Laude
Lipscomb University 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Clinical Revenue Management Services September 2015 - Present
ServiceSource July 2013 - Present
ServiceSource October 2014 - September 2015
Tennessee Tech University August 2009 - May 2013
Wellington Farms Apartments May 2012 - September 2012
Marble Slab Creamery May 2011 - September 2011
Dick's Sporting Goods May 2010 - September 2010
The Athlete's Foot June 2008 - September 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Applications, Facebook, Microsoft Word, Customer Service, Event Planning, Market Research, Marketing, Microsoft Office, Outlook, Time Management, Event Management, Public Speaking
Education
Tennessee Technological University 2009 — 2013
Bachelor of Science (BS), Marketing
ServiceSource March 2015 - Present
ServiceSource April 2013 - March 2015
ServiceSource June 2012 - April 2013
NCI Information Systems, Inc. June 2009 - June 2012
Tennessee Technological University August 2007 - May 2009
Skills
Data Mining, SAS, Data Analysis, SAS programming, Predictive Modeling, Statistics, R, Statistical Modeling, SQL, Predictive Analytics, Logistic Regression, Business Intelligence, SPSS, Access, Databases, Microsoft SQL Server, Analysis, Oracle, CRM, Data Management, Analytics, Data Warehousing, Program Management, Teradata, ETL, Data Modeling, Visio, MongoDB, Python, JavaScript, Java, C#, SSIS, Database Design, SSRS, T-SQL
Education
Tennessee Technological University 2007 — 2009
MS, Mathematics-Statistics
University of Dschang 2000 — 2004
Bachelor of Science (BS), Mathematics and Computer Science
VMware September 2014 - Present
ServiceSource August 2013 - September 2014
PaySimple 2012 - 2013
Skills
Customer Service, Customer Retention, Account Management, SaaS, Russian, Customer Experience, Microsoft Office, Foreign Languages, Time Management, Cloud Computing, English, Sales Process, Strategic Partnerships, Payment Card Processing, Teaching English as a..., Software, Multi Tasking, Management, Customer Oriented, Cultural Awareness, CRM, Technical Support, Sales, Direct Sales, Salesforce.com, Lead Generation, Training, German, Payment Gateways, Revenue Forecasting, Solution Selling, VMware
Education
State University of Nizhni Novgorod named after N.I. Lobachevsky (UNN) 2005 — 2010
Bachelor of Science (B.S.), Germanic Languages, Literatures, and Linguistics
ServiceSource October 2014 - Present
ServiceSource February 2013 - September 2014
Dell July 2011 - February 2013
ServiceSource August 2010 - January 2013
Integrated Alliances January 2009 - June 2009
Skills
Salesforce.com, Leadership, CRM, Microsoft Excel, New Business Development, Business Strategy, Strategic Sales..., Building Relationships, Teamwork, Marketing, Sales Management, Recruiting
Education
University of Colorado Boulder 2009 — 2010
International Affairs, Political and Economic Development in 3rd World Countries
University of Colorado Denver 2008 — 2009
International Studies/International Business
The University of British Columbia 2005 — 2006
ServiceSource October 2010 - Present
SAP, OnDemand Solutions September 2009 - October 2010
SAP, Office of the CEO January 2006 - September 2009
UCSD Distributed Cognition and Human Computer Interaction Lab July 2004 - March 2005
Skills
product design, user experience, experience design, design research, interaction design, ui design, design strategy, non-profit..., User Experience, User Interface Design, Product Design, Experience Design, Design Research, Interaction Design, Design Strategy, User Experience Design, User-centered Design
Education
University of California, San Diego 2001 — 2005
BS, Cognitive Science, specialization in Human-Computer Interaction
Stanford University Graduate School of Business 2005 — 2005
Summer Institute, Business
Université Stendhal (Grenoble III) 2003 — 2003
French Language
Changepoint January 2015 - Present
ServiceSource January 2014 - December 2014
Scout Analytics (acquired by ServiceSource) 2006 - 2013
PureEdge Solutions (acquired by IBM) 2003 - 2005
Onyx Software 1996 - 2002
Wall Data 1994 - 1995
IBM 1983 - 1994
Skills
SaaS, Enterprise Software, Start-ups, Cloud Computing, Business Strategy, Product Marketing, Product Management, Professional Services, Go-to-market Strategy, Strategic Planning, Solution Selling, Business Alliances, CRM, Analytics, Strategy, Executive Management, Full P&L Responsibility, Leadership, Mergers & Acquisitions, New Business Development, Marketing
Education
Stanford University
MS, Manufacturing Systems Engineering
Virginia Polytechnic Institute and State University
BS Cum Laude, Industrial Engineering
Falcon Social June 2015 - Present
Offerpop October 2014 - May 2015
Offerpop December 2013 - September 2014
Offerpop January 2013 - December 2013
Panjiva August 2011 - December 2012
In Ticketing April 2010 - May 2011
Eventbrite August 2009 - March 2010
ServiceSource May 2007 - August 2009
The Onion January 2006 - May 2006
Pearl Street Grill & Brewery April 2001 - December 2005
Skills
Social Media Marketing, Social Media, Online Marketing, Salesforce.com, Marketing, Event Planning, Competitive Analysis, Marketing Strategy, Event Management, Business Development, Sales, New Business Development, Management, Start-ups, Promotions, SaaS, Entrepreneurship, Digital Media, Cold Calling, WordPress, Looking At the Big..., Social Selling, Market Analysis, Grant Writing, Social Networking, Account Management, Fundraising, Email Marketing, Press Releases, Event Marketing, Trade Shows, Lead Generation, Sales Operations, Online Advertising, Blogging, Advertising, Digital Marketing, Strategic Partnerships, Strategy, Digital Strategy, Marketing Communications, Sales Management
Education
State University of New York College at Fredonia 2001 — 2005
Bachelor of Science, Political Science
State University of New York College at Fredonia 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Vertiba May 2015 - Present
O'Bryant Consulting September 2013 - Present
ServiceSource February 2015 - May 2015
Unisys June 2012 - February 2015
Offender Aid and Restoration April 2012 - December 2013
General Dynamics January 2012 - April 2012
Educational Options June 2011 - December 2011
ScenPro, Inc November 2009 - October 2010
ROBOT Creative September 2008 - October 2009
Robot Creative September 2008 - October 2009
Skills
High Stress Environment, Strategic Planning, Negotiation, New Business Development, Business Development, Direct Marketing, Social Media Marketing, Social Media, Online Advertising, Advertising, Marketing, Microsoft Office, Strategy, Management, Project Management, Analysis, Business Intelligence, Training, Integration, Team Building, Salesforce.com..., CRM, Consulting, Enterprise Software, Sales, Salesforce.com, Program Management, Business Process, Business Analysis, Databases, Marketing Strategy
Education
The University of Texas at San Antonio 2001 — 2004
Business
Design & Technology Academy 1999 — 2001
High School Diploma, Focus on I.T.
ServiceSource August 2014 - Present
Community Counseling Services Center August 2014 - Present
Little Leaves Behavioral Services August 2013 - August 2014
JPI May 2012 - August 2013
Avenues to Recovery January 2013 - May 2013
VT Child Study Center May 2012 - May 2013
Center for Applied Behavior Systems January 2012 - December 2012
Skills
Applied Behavior..., Research Assistant, Workshop Facilitation, Tutoring, Facilitation of Group..., Lesson Planning, Data Entry, Data Collection, Data Analysis, Behavioral Coding, Career Counseling, individual counseling
Education
The George Washington University 2013 — 2015
M.A.Ed.H.D., Vocational Rehabilitation Counseling/Counselor
Virginia Polytechnic Institute and State University 2009 — 2012
Bachelor of Science (BS), Psychology
ServiceSource August 2014 - Present
Texas A&M AgriLife January 2014 - May 2014
Cisco Systems June 2013 - August 2013
Skills
Microsoft Office, Sales, Networking, Sales Presentations, Telecommunications, Pipeline Management, Forecasting, Up-selling, Cross Selling, Renewals, Data Analysis
Education
Texas A&M University 2009 — 2014
ServiceSource April 2014 - Present
Rent-A-Center March 2012 - March 2014
Skills
Out-of-the-box thinking, Curiosity, Verbal Behavior, Creative Writing, Leadership Development, Quality Assurance, Windows, Microsoft Word, Editing, Retail, Training, Public Speaking, Strategic Planning, Customer Service, SAP CRM, Microsoft Office, Apple Software
Education
Tennessee State University 2010 — 2012
Bachelor of Science (B.S.), Mass Communication/Media Studies
The University of Tennessee at Chattanooga 2006 — 2009
Civitas Media/Heartland Publications LLC May 2011 - April 2014
Ensenda December 2008 - July 2011
ServiceSource December 2006 - November 2008
Cost Plus World Market 2003 - 2006
PeoplePC 1999 - 2002
Skills
Finance, Financial Reporting, Management, Mergers & Acquisitions, Forecasting, Start-ups, Mergers, Marketing Strategy, Process Improvement, Leadership, P&L Management, Strategic Planning, Accounting, Financial Analysis, SaaS, Revenue Recognition, New Business Development, Internal Controls, Logistics, Team Building, Supply Chain, Transportation, SEC filings
Education
The University of Texas at Austin 1982 — 1986
BBA, Accounting
Veeva Systems 2014 - Present
ServiceSource 2014 - 2014
SAP 2010 - 2014
Elastra Corporation 2007 - 2009
BEA Systems 2004 - 2007
ShoreTel 1998 - 2002
Skills
SaaS, Sales Enablement, Start-ups, Lead Generation, Solution Selling, Cloud Computing, International Sales, Enterprise Software, Salesforce.com, Go-to-market Strategy, Strategic Partnerships, Strategy, Product Marketing, Channel Partners, Demand Generation, B2B, CRM, Management, Cross-functional Team...
Education
Stanford University Graduate School of Business 2002 — 2004
MBA
University of California, Irvine
Bachelor’s Degree
Talend May 2014 - Present
ServiceSource December 2011 - April 2014
Taleo Corporation August 2009 - January 2012
Citrix Systems 2008 - August 2009
Ultriva, Inc April 2005 - 2007
Elance, Inc. October 2003 - October 2004
Siebel Systems 1997 - 2003
Economic Consulting Services 1990 - 1995
Skills
Product Marketing, Product Management, Sales Management, Negotiation, E-commerce, Program Management, Cloud Computing, Enterprise Software, Start-ups, Sales Operations, Mergers & Acquisitions, Solution Selling, Business Strategy, Strategic Partnerships, Leadership, Marketing Communications, SaaS, Go-to-market Strategy, Marketing, Pre-sales, Analytics, CRM, Mergers, Management, Business Development, Lead Generation, Strategy, Salesforce.com
Education
Stanford University 1995 — 1997
MBA
Stanford University Graduate School of Business 1995 — 1997
MBA
U.C. Berkeley 1986 — 1990
BA
ServiceSource November 2013 - Present
TJ Maxx July 2012 - Present
B & T Business Service June 2006 - November 2006
Skills
Tax Accounting, Data Entry, Account Reconciliation, Microsoft Excel
Education
The University of Tennessee at Chattanooga 2002 — 2006
Bachelor's degree, Accounting
ServiceSource March 2015 - Present
First Leap: Future Leaders Institute October 2012 - September 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research, Social Media, Public Speaking, Teamwork, Editing, Social Networking, Time Management, Leadership
Education
The Ohio State University 2008 — 2012
Bachelor of Arts (B.A.), Fashion Merchandising, Anthropology, 3.75
Worthy Publishing June 2012 - Present
ServiceSource September 2010 - May 2012
Skills
Social Media Marketing, Social Media, Advertising, Marketing, Event Planning, Social Networking, Sales, Microsoft Office, Facebook, Microsoft Excel, Public Relations, Marketing Strategy, Account Management, PowerPoint, Customer Service, Salesforce.com, Sales Management
Education
The University of Georgia 2006 — 2010
Bachelor of Business Administration (B.B.A.), Economics
ServiceSource April 2014 - Present
Amerigroup February 2013 - April 2014
Gap Inc./Old Navy September 2007 - November 2012
City of Gary Parks Department June 2008 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Data Entry, Sales, Visual Merchandising, Logistics, Enrollment Services, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Health Insurance, Medicaid, Provider Relations, SAP, Oracle, Retail Sales, Consignment, SAP CRM, CRM
Education
Tennessee State University 2006 — 2012
Bachelor of Science (B.S.), Interdisciplinary Studies
Portage High School 2002 — 2006
General Education Diploma
Cisco Cloud Networking Group July 2012 - Present
ServiceSource April 2011 - June 2012
ServiceSource 2009 - 2011
Varsity Technologies 2007 - 2009
Junior Achievement of Northern California 2006 - 2007
Los Angeles Trade Technical College Foundation 2005 - 2006
Skills
Account Management, Team Leadership, Healthcare Management, Healthcare, Medical Devices, Managed Services, Non-profit Development, Microsoft Office, Cisco, VMware, Goldmine, Citrix, Sales Management, Salesforce.com, Management, Sales, Leadership, CRM, Sales Operations, Cisco Technologies
Education
The University of Texas at Austin
Bachelor of Arts (B.A.)
University of Haifa
International Exchange Program
ServiceSource August 2014 - Present
Williams Financial Group June 2012 - August 2014
Williams Financial Group May 2011 - August 2011
Krave August 2008 - May 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Marketing, Social Media, Insurance, Customer Service, Sales, Financial Analysis, Finance
Education
The University of Tennessee at Chattanooga 2008 — 2012
Bachelor of Science (BS), Marketing
Christ Presbyterian Academy 2001 — 2008
High School Diploma, General Education
ServiceSource November 2010 - Present
The Lost Trailers, LLC April 2000 - October 2010
Jack Morton Worldwide August 2010 - September 2010
State Bros. Publishing January 2007 - September 2010
Sony Records - Nashville January 2002 - September 2010
Avenue Bank May 2007 - May 2008
National Geographic Society May 2002 - August 2002
Skills
Marketing, Sales, Business Development, Customer Support, Leadership, CRM, Management, Start-ups, Team Building, Sales Operations, Budgets, Editing, Social Media, Social Media Marketing, New Business Development, Project Management, Strategic Planning, Customer Service, Direct Sales, Business Ethics, Business Planning, Analysis
Education
The University of Georgia 1998 — 2002
B.A., Arts & Sciences - Geography
Episcopal HS - Alexandria, Virginia 1996 — 1998
ServiceSource September 2014 - Present
Mexicali Market January 2005 - August 2014
US Bank May 2008 - July 2009
Skills
Microsoft Word, Fully Bilingual..., CRM, Salesforce.com, Renew OnDemand, Mac, Fully Bilingual..., Sales, Customer Service, Microsoft Office
Education
Tennessee State University 2010 — 2014
Bachelor's degree, Spanish Language Teacher Education
Mount Juliet High School 2001 — 2005
Diploma
Murrieta Hot Springs Conference Center May 2015 - Present
ServiceSource September 2012 - February 2015
ServiceSource August 2011 - August 2012
Big River Brewery April 2010 - August 2012
Starbucks February 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, Outlook, Customer Service, Siebel, PowerPoint, Business Objects, CRM, Microsoft Word, Sales Management, Team Leadership, Training
Education
Calvary Chapel Bible College 2013 — 2015
Theology, Theological and Ministerial Studies
Universidad Veritas 2009 — 2009
General Education, Spanish and Photography
The University of Tennessee at Chattanooga 2008 — 2009
General Education
Dickson County High School 2007 — 2008
High School Diploma
McKinsey & Company July 2015 - Present
ServiceSource May 2014 - February 2015
Benefitter July 2012 - May 2014
SuccessFactors November 2006 - May 2011
SAP AG December 2002 - November 2006
McKinsey & Company September 1998 - December 2002
Informix 1990 - 1994
Skills
Mergers, Strategy, Business, New Business Development, Analytics, Start-ups, Business Strategy, Product Management, Business Development, Strategic Planning, SaaS, Project Management, Go-to-market Strategy, Program Management, Enterprise Software, Entrepreneurship, Management Consulting, Marketing Strategy, Business Intelligence, Management, Change Management, Venture Capital, Strategic Partnerships, Mergers & Acquisitions, Leadership, Competitive Analysis, Marketing, Business Analysis, CRM, Cloud Computing, Consulting, Salesforce.com
Education
Stanford University 1986 — 1990
Bachelor's Degree, General Engineering, Product Design
University of California, Berkeley - Walter A. Haas School of Business 1996 — 1998
Master of Business Administration (M.B.A.), Technology, Digital Media
Vendini October 2014 - Present
ServiceSource October 2013 - September 2014
ServiceSource April 2013 - September 2013
ServiceSource March 2012 - March 2013
ServiceSource October 2011 - February 2012
ServiceSource January 2010 - September 2011
imerica September 2008 - January 2010
Morningstar May 2007 - August 2007
Skills
Salesforce.com, Sales Management, Account Management, Cold Calling, New Business Development, B2B, Sales Operations, Project Management, Customer Satisfaction, Microsoft CRM, Management, Social Media Marketing, Sales Prospecting, Sales, Sales Support, Marketing, CRM, Time Management, Software Solution Sales, Contract Management, Customer Loyalty..., Contractual Agreements, Content Strategy, Web Content, Product Marketing, Marketing Strategy, Email Marketing, Go-to-market Strategy, Sales Enablement, Sales Enablement Tools
Education
The University of Kansas 2004 — 2008
BA, Marketing, International Business
CIMBA Undergraduate Program 2007 — 2007
ServiceSource May 2015 - Present
Tennessee Technological University September 2014 - May 2015
Pizza Hut February 2014 - April 2015
CTDI May 2013 - August 2013
US Security & Associates June 2011 - August 2012
Skills
Customer Service, Teamwork, Leadership, Microsoft Word, Microsoft Office, Inventory Management, Microsoft Excel
Education
Tennessee Technological University 2011 — 2015
Bachelor of Science (BS), Exercise Science, Physical Education, and Wellness- Sport Administration
ServiceSource July 2014 - Present
Ad Staff Media February 2014 - July 2014
Tuned In Broadcasting, Inc. August 2013 - December 2013
WTVF-TV News Channel 5 August 2012 - December 2012
Skills
Public Relations, Editing, Social Media, Social Media Marketing, Marketing Communications, Facebook, Email Marketing, Press Releases, Advertising, Digital Marketing, Copywriting, Marketing, Blogging, Event Planning, Social Networking, Online Marketing, Event Management, Online Advertising
Education
Tennessee State University 2012 — 2013
Bachelor of Science (BS), Mass Communication/Media Studies, 3.8
Axiom Law April 2013 - Present
ServiceSource September 2009 - February 2013
Global Process Solutions August 2007 - January 2010
Bank of America March 2007 - November 2007
Bank of America 2005 - 2006
Hewitt Associates May 2002 - June 2005
MCI July 1998 - May 2002
Skills
Account Management, Business Transformation, Business Development, Outsourcing, Six Sigma, Lean Operations, Business Process..., Solution Architecture, Solution Implementation, pmp, Project Management, Program Management, Sales Management, Sales Operations, Technology Needs..., Technology Integration, Continuous Improvement, PMP, Start-ups, Business Analysis, Strategic Planning, Strategy, BPO, Professional Services, Leadership, Management, Management Consulting, Business Strategy, CRM, Managed Services, Salesforce.com, Business Process..., Enterprise Software, Strategic Partnerships, Cloud Computing, Analytics, Executive Management, SaaS, Vendor Management, Business Intelligence, Cross-functional Team..., Business Process, Solution Selling, Offshoring, Process Improvement, Product Management, Change Management, Mergers & Acquisitions, P&L Management, IT Strategy
Education
St. Norbert College 1990 — 1993
Bachelor of Arts (B.A.)
ServiceSource November 2013 - Present
CTC January 2010 - April 2013
Ashley Furniture April 2006 - June 2009
Diversicare Healthcare Services Inc. 2009 - 2009
Skills
Help Desk Support, Technical Support, Service Desk, VMware, VMware Workstation, Troubleshooting, CRM, Process Improvement, Active Directory, Windows 7, Windows 8.1, Windows XP, IT Strategy, Server Administration, VDI, PGP, Acronis True Image, WiFi, Computer Hardware, Hardware, SSO, Cloud Computing, Servers, VPN
Education
University of Southern Mississippi 2002 — 2005
BSBA, Business Administration and Management, Management
ServiceSource April 2015 - Present
ServiceSource June 2014 - Present
Gap Inc. August 2013 - Present
Gap Inc. August 2013 - Present
Acceptance Now March 2014 - May 2014
Skills
Retail, Visual Merchandising, Merchandising, Retail Sales, Store Operations, Sales, Apparel, Inventory Management, Trend Analysis, Inventory Control, Customer Service, Fashion, Time Management, Cashiering, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Social Media, Research, Outlook, Leadership, Social Networking, Team Leadership, PowerPoint, Data Analysis, Team Building, Training, Data Entry
Education
Tennessee State University 2011 — 2013
Bachelor of Business Administration (BBA), Finance, General
Bedroc, Inc. December 2012 - Present
IDR, Inc. May 2011 - December 2012
ServiceSource January 2010 - May 2011
Skills
Team Leadership, Account Management, Customer Relations, Team Building, New Business Development, Cold Calling, Client Prospecting, Customer Service, Direct Sales, Management, Leadership, Cloud Consulting, Hosted Voice, Disaster Recovery, Virtualization, Building Relationships, Negotiation, Training, Cross-functional Team..., Strategy, Sales, Cloud Computing, Process Improvement, Enterprise Architecture, Telecommunications, SaaS, Solution Selling, Consulting, Forecasting, Enterprise Software, CRM, Cisco Technologies, Marketing
Education
Tennessee Technological University 2004 — 2008
B.S. Engineering, Manufacturing and Industrial Technology
Wealthfront Inc. July 2015 - Present
Vista Guapa Surf Camp, Costa Rica March 2001 - Present
ServiceSource December 2014 - June 2015
ServiceSource August 2014 - November 2014
ServiceSource January 2013 - October 2014
ServiceSource October 2010 - January 2013
GreenAtom, LLC February 2009 - December 2010
Independent Consultant July 2007 - April 2009
Continuum Capital LLC July 2007 - November 2008
General Atlantic LLC March 2002 - July 2007
Skills
Mergers, Corporate Development, Venture Capital, Start-ups, Private Equity, Business Development, Business Planning, Business Strategy, Corporate Finance, Due Diligence, Product Management, Mergers, Entrepreneurship, Executive Management, Go-to-market Strategy, Investments, CRM
Education
Stanford University 1993 — 1995
MA
Stanford University 1989 — 1993
BA
Oracle March 2015 - Present
ServiceSource July 2012 - February 2015
James Napier Multimedia February 2008 - June 2012
Zanett April 2004 - January 2008
Oracle Corporation November 1998 - February 2004
Napier & Company / Dove Associates June 1993 - October 1998
Skills
Strategy, Business Strategy, Enterprise Software, New Business Development, Go-to-market Strategy, CRM, Integration, Process Improvement, Sales Operations, Sales Management, Financial Analysis, SaaS, Sales, Financial Modeling, Analytics, Cloud Computing, Selling, Channel Partners, Activity Based..., Value Selling, Customer Experience, Value Realization, Management, Consulting, Sales Process
Education
Dartmouth College - The Tuck School of Business at Dartmouth 1989 — 1991
M.B.A., Business
University of Tennessee-Knoxville 1980 — 1985
BS, Electrical Engineering
ServiceSource October 2014 - Present
Comcast Cable April 2014 - October 2014
Red Robin February 2010 - August 2014
Skills
Customer Service, Sales, Training, Microsoft Office, Microsoft Excel, Team Leadership, Direct Sales, Teamwork, Leadership
Education
Tennessee State University 2004 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cigna-HealthSpring August 2015 - Present
ServiceSource July 2014 - August 2015
Tennessee Dept Of Health August 2014 - September 2014
Tennessee Dept Of Health July 2014 - August 2014
Tennessee State University August 2012 - May 2014
Population Council December 2010 - August 2011
XDS Credit Bureau Ltd August 2010 - October 2010
Skills
Data Analysis, Microsoft Excel, PowerPoint, SPSS, Statistics, Analysis, Public Administration, Strategic Planning, Access, CRM, Policy Analysis, Teamwork, Economics, Survey Design, Program Evaluation, Qualtrics, Non-profit Program..., Scientific Writing, Research, Microsoft Office
Education
Tennessee State University 2012 — 2014
Master’s Degree, Public Administration
American University of Nigeria 2007 — 2010
Bachelor's degree, Economics
ServiceSource July 2015 - Present
ServiceSource June 2012 - June 2015
University of Denver -- Athletics & Recreation (Denver Pioneers) September 2012 - May 2013
University of New Mexico -- Athletics Department (New Mexico Lobos) June 2011 - June 2012
New Mexico Daily Lobo November 2009 - June 2012
UNM Howl Raisers August 2009 - June 2012
Skills
Sales, Peer Mentoring, Sales Management, Salesforce.com..., CRM, Contract Negotiation, Company Newsletters, Recurring Revenue..., Sales Coaching, Adobe Creative Suite, Competitive Marketing..., Sports Marketing, Creative Concept Design, Promotions, Account Management, Microsoft Office, Forecasting, Lead Generation, Marketing Strategy, Social Media Marketing, Advertising, Advertising Sales, Sales Presentations, Sales Process, Email Marketing
Education
The University of New Mexico 2007 — 2012
Bachelor of Arts, Strategic Communications with a minor in Business Management
ServiceSource April 2015 - Present
Akima Intra-Data, LLC February 2007 - April 2015
Skills
Management, Project Management, Strategy, Program Management, Change Management, Strategic Planning, Team Building, Human Resources, Policy, Process Improvement, Team Leadership, Leadership, Training, Employee Relations, Budgets, Operations Management, Project Planning, Outlook, Government
Education
St. Louis Community College
Associate of Science (AS), Accounting
Normandy Senior High 1981 — 1985
NetSuite July 2015 - Present
ServiceSource December 2012 - Present
service source June 2010 - Present
ServiceSource January 2014 - June 2015
Jones International University October 2009 - June 2010
louise's west March 2007 - June 2009
Education
The University of Kansas
University of Scranton December 2014 - Present
ServiceSource October 2013 - December 2014
OLN inc March 2013 - October 2013
Shadowbrook Inn & Resort May 2010 - March 2013
Camp Lackawanna May 2012 - August 2012
Skills
Marketing, Social Media Marketing, Nonprofits, Leadership, Team Leadership, Marketing Communications, Sales, People-oriented, Renewals, Cloud Applications, Microsoft Excel, Salesforce.com, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Customer Service, Fundraising, GoToMeeting, salesforce, Relationship Building, Social Media, Event Planning, Facebook, Time Management, Management, Social Networking
Education
Susquehanna University 2008 — 2012
Bachelor of Arts (B.A.), Sociology
Susquehanna University 2008 — 2012
Bachelor's degree Sociology, Public Relations Minor
ServiceSource May 2013 - Present
ServiceSource October 2012 - May 2013
ServiceSource June 2011 - October 2012
CraftWorks Restaurants & Breweries, Inc. October 2010 - June 2011
Skills
Microsoft Excel, Selling, Leadership, Sales, Customer Service, Outlook, Marketing, Social Media, PowerPoint, Account Management, Training, Corporate Communications, Solution Selling, Direct Sales, Channel Partner..., Management, Customer Satisfaction, Sales Process, Sales Operations, CRM
Education
The University of Tennessee at Chattanooga 2005 — 2010
Bachelor's Degree, Marketing & Communications
ServiceSource July 2015 - Present
Aflac February 2015 - May 2015
D1/Averitt Training August 2014 - December 2014
Spankies May 2014 - December 2014
Hurricane marina May 2013 - September 2013
Ambassadors Formalwear by Gilda February 2010 - August 2010
Skills
Customer Service, Teamwork, Event Planning, Sports, Sales, Cpr Certified, Event Management, Nutrition, First Aid, Personal Training, Time Management, Public Speaking, Training, Social Networking, Exercise Physiology, Fitness, Athletics, Fundraising, Fitness Training, Coaching, Strength Training, Team Building, Microsoft Excel, Strength, Weight Training, Health Education, Cashiering, Health Promotion
Education
Tennessee Technological University 2010 — 2014
Bachelor of Science (B.S.), Kinesiology and Exercise Science
RAY · ALLEN INC. November 2014 - Present
ServiceSource May 2013 - November 2014
Education Nationale September 2009 - May 2010
Education Nationale September 2006 - July 2007
Skills
Microsoft Office, Customer Service, French, Bilingual Communications, CRM, Microsoft CRM, Account Management, Strategic Planning, Program Management, Team Leadership, Long-term Customer..., Customer Satisfaction, Customer Engagement, Customer Retention, Information Technology, Microsoft Excel, Elementary Education, Volume Management, Strategic Sales, Microsoft Dynamics, SaaS, Salesforce.com, International Sales, Cisco Technologies, Service Contract Sales, Forecasting, Social Media, Solution Selling, Sales Process, Teaching, Unified Communications, Telephony Support, Smartnet, Renewals, Salesforce.com..., Asset Management, IT Asset Management
Education
The University of Georgia 2002 — 2006
Bachelor of Arts (B.A.), Romance Languages, Literatures, and Linguistics
Efficient IP March 2013 - Present
ServiceSource October 2012 - February 2013
Skills
Solution Selling, Sales Process, Account Management, Channel Partners, Channel, Direct Sales, Software Industry, Enterprise Software, Lead Generation, Cloud Computing, Sales Operations, Sales, Demand Generation, Siebel, CRM, Sales Enablement, Software Solution Sales, SaaS, Managed Services, Business Development
Education
The University of Memphis
Bachelor of Liberal Studies, Marketing/ Health Science
U.S. Department of State October 2014 - Present
CARFAX November 2013 - August 2014
U.S. Department of State September 2012 - December 2012
The Henry L. Stimson Center February 2012 - May 2012
George Washington University September 2011 - January 2012
ServiceSource July 2010 - May 2011
Drug Enforcement Administration May 2009 - August 2009
Skills
Writing, Excel, International Security, Post-conflict..., Transnational Crime, Rule Of Law, Research, Policy Briefs, Data Analysis, Talking Points, Microsoft Office 2007, Microsoft CRM, SharePoint, Demarche Points, Alternative Analysis, SPSS, Social Media, Policy, Microsoft Excel, Microsoft Office, International Relations, Editing, Management, Public Policy
Education
The George Washington University 2011 — 2013
M.A., Security Policy Studies
The University of Georgia 2005 — 2009
A.B., Criminal Justice, Philosophy
DePuy Synthes Mitek Sports Medicine May 2015 - Present
ServiceSource September 2013 - May 2015
Lacoste April 2012 - March 2013
Brookville Center for Children's Service May 2006 - September 2012
BNY Mellon May 2010 - August 2010
National Land Tenure Co., LLC September 2007 - May 2008
Skills
Sales, Management, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Analysis, Derivatives, Economics, Investments, Financial Modeling, Financial Analysis, Financial Statement..., Valuation, Finance, Banking, SaaS, Salesforce.com, CRM, Enterprise Technology...
Education
Syracuse University - Martin J. Whitman School of Management 2008 — 2011
Bachelor's Degree, Finance
EVO Payments International August 2015 - Present
ServiceSource April 2014 - August 2015
Honor Business Solutions January 2013 - April 2014
Mercury Payment Systems January 2012 - December 2012
Mercury Payment Systems January 2012 - April 2012
Mercury Payment Systems December 2010 - January 2012
Mercury Payment Systems June 2008 - December 2010
Global Payments February 2007 - February 2008
Global Payments February 2006 - January 2007
Transmontaigne 2004 - 2005
Skills
Payment Processing, Merchant Services, Problem Solving, New Business Development, Electronic Payments, POS, Negotiation, Team Building, Contract Negotiation, Strategic Planning, Channel Management, Team Leadership, Cross-functional Team..., Forecasting, Budgeting, Leadership Development, Creative Strategy, Change Management, Payment Card Processing, Channel Partners, Start-ups, Mobile Payments, Payments, Sales, Management, Payment Gateways, Leadership, Credit Cards, Direct Sales, Salesforce.com, B2B, Strategic Partnerships, Budgets, Sales Process, Entrepreneurship, SaaS
Education
University of Kansas 1999 — 2003
BGS, Communications
ASE Direct, Inc. April 2014 - Present
edo Interactive October 2012 - February 2014
Discovery Communications - Education - Assessment Division August 2011 - November 2012
ServiceSource November 2008 - June 2011
Skills
Cold Calling, Account Management, Sales, Salesforce.com, Microsoft Office, Time Management, Start-ups, Marketing, Mobile Devices, Sales Management, Lead Generation, Advertising, Social Media Marketing, Email Marketing, Sales Process, Leadership
Education
Tennessee State University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Organizational Marketing and International Business
Tianjin University 2007 — 2007
Abroad Studies, International Business/Trade/Commerce
ServiceSource March 2013 - Present
ServiceSource January 2012 - March 2013
The Sebastian Vail A Timbers Resorts Hotel & Residence Club September 2010 - September 2011
Mellow Mushroom January 2010 - July 2010
YMCA Camp High Harbour May 2007 - August 2009
Humanitad Foundation May 2009 - June 2009
Education
The University of Georgia 2006 — 2010
Bachelor of Science, Biology
Verizon Wireless January 2011 - Present
Verizon Wireless December 2012 - Present
Verizon Wireless May 2012 - September 2012
ServiceSource February 2010 - November 2010
Susan G. Komen for the Cure, Greater Nashville June 2009 - October 2010
Susan G. Komen for the Cure June 2009 - August 2009
Zanies Comedy Showplace September 2007 - March 2009
Mosaic Sales Solutions July 2007 - September 2008
Skills
Social Media Marketing, Training, Management, Sales, Customer Service, Data Management, Project Management, Merchandising, Volunteer Management, Email Marketing, Event Planning, Philanthropy, Workforce Management
Education
Strayer University-Tennessee 2011 — 2013
Master of Business Administration (MBA), Project Management
Middle Tennessee State University 2004 — 2009
Bachelor of Science, Mass Communication; Public Relations
Carestream September 2014 - Present
Smartvue Corporation March 2014 - July 2014
ServiceSource October 2012 - March 2014
ServiceSource February 2012 - September 2012
Verizon Wireless May 2007 - February 2012
Skills
Sales Operations, Sales, Account Management, Sales Process, Sales Management, Direct Sales, Lead Generation, Solution Selling, Cold Calling, Salesforce.com, Selling, Sales Presentations, CRM, Customer Service, Leadership, Management, Marketing
Education
Nashville School of Law 2012 — 2016
Juris Doctrine, Law
The University of Tennessee at Chattanooga 2006 — 2010
Bachelor of Science (B.S.), Criminal Justice
University School of Jackson 2002 — 2006
Oracle Corporation March 2007 - Present
ServiceSource June 2005 - July 2007
Skills
Sales, Salesforce.com, New Business Development, Account Management, Lead Generation
Education
Stanford University 2003 — 2007
Bachelors of Art, Business/Managerial Economics
Bellarmine College Preparatory 1999 — 2003
High School Dipoma
Marketo October 2013 - Present
Satmetrix Systems January 2012 - September 2013
ServiceSource February 2010 - January 2012
Riverbed Technology August 2008 - February 2010
Juniper Networks June 2004 - May 2008
Luminous Networks November 2001 - April 2004
Network Equipment Technologies 1997 - 2001
Skills
Outsourcing Management, Customer Loyalty, Continuous Improvement, Business Process..., Customer success, SaaS, Quality Management, Net Promoter Certifed, Voice of the Customer, Customer Experience..., Change Management, Strategy
Education
The University of Sheffield 1991 — 1992
MMedSci
The University of Sheffield 1986 — 1989
BEng Hons
Deutsche Bank May 2013 - Present
Morgan, Lewis & Bockius LLP October 2006 - April 2015
District of Columbia Court of Appeals 2005 - 2006
Tycko, Zavareei & Spiva LLP 2005 - 2005
U.S. Department of Justice 2004 - 2004
Public International Law & Policy Group 2003 - 2003
ServiceSource 2001 - 2002
Skills
Civil Litigation, International..., Commercial Litigation, International Law, Appeals, Insurance Law, Arbitration, Litigation
Education
The George Washington University Law School 2003 — 2005
JD
University of California, San Diego 1995 — 1999
B.A.
Harvard Westlake 1990 — 1995
ServiceSource September 2010 - Present
Skills
Technical Writing, Contract Management, Customer Service, Renewal Retention, Customer Retention, Sales, Business Intelligence, Product Knowledge, Renewals, Phone Etiquette, Solution Selling, Sales Process
Education
Tennessee Technological University 2005 — 2010
Bachelor's degree, Management Information Systems, General
GHX December 2014 - Present
IBM August 2012 - November 2014
ServiceSource January 2012 - August 2012
Dr. Jennifer J Garza Orthodontics September 2010 - December 2011
Janet Karvonen Basketball Camp June 2010 - August 2010
St. Olaf College Intramural Sports September 2009 - May 2010
Apopka Family Health Center January 2010 - February 2010
Sports Unlimited June 2009 - August 2009
Southdale Periodontics June 2009 - August 2009
Children's Dental Services Headquarters June 2009 - July 2009
Skills
Customer Relations, Clinical, Supervisory Skills, Microsoft Office, Sales Support, Inside Sales, Direct Sales, Program Management, Account Management, Customer Service, Sales Operations, Salesforce.com, Analysis, Sales, Product Development, Team Building, CRM, Cloud Computing, Cross-functional Team..., Leadership, Management, Marketing, Microsoft Excel, SaaS, Sales Process, Solution Selling
Education
St. Olaf College 2006 — 2010
Bachelor of Arts, Chemistry and Math
Junior High
Datameer September 2015 - Present
Sabbatical April 2015 - August 2015
ServiceSource April 2014 - April 2015
IBM January 2010 - April 2014
Texert, Inc. (acquired by Neohapsis) January 2009 - December 2009
AlterPoint (acquired by Versata) March 2007 - October 2008
Paisley Software (acquired by Thompson Reuters) September 2005 - March 2007
SolArc, Inc. January 2004 - August 2005
Vignette Corporation July 1999 - January 2004
Vantive Corporation (acquired by PeopleSoft now Oracle) June 1995 - June 1999
Skills
Sales Management, Customer Relations, Business Intelligence, Pre-sales, Content Management, Value Based Selling, Network Management..., Web Analytics, Customer Experience..., Building Strong Teams, Enterprise Risk..., Operations Management, Customer Experience, Network Administration, CRM, AJAX, Enterprise Software, Direct Sales, Product Management, Integration, Sales Operations, Cloud Computing, Sales Engineering, Enterprise Content..., Professional Services, Customer Service, SaaS, Management, Networking, Leadership, Solution Selling, High Performance Teams, Strategy, Sales Process, Analytics, Go-to-market Strategy, Team Leadership, New Business Development, Salesforce.com, Sales Enablement, Software Industry, Business Alliances, Sales, Strategic Partnerships, Start-ups, Business Development, Program Management
Education
The University of Texas at Austin 1985 — 1987
BS, Computer Engineering
Serent Capital September 2007 - Present
ServiceSource 2003 - 2008
ServiceSource International, LLC January 2003 - February 2007
Crystal Springs Capital July 2001 - January 2003
McKinsey & Co October 1998 - April 2001
HJ Heinz June 1995 - September 1996
McKinsey & Co October 1992 - June 1995
Education
Stanford University 1996 — 1998
MA, International Policy Studies
Stanford University Graduate School of Business 1996 — 1998
MBA
University College Dublin 1991 — 1992
MBS, International Marketing
University College Dublin 1988 — 1991
B. Comm., Finance
ServiceSource September 2012 - Present
Dell November 2010 - October 2012
Dell May 2006 - October 2010
Dell December 2001 - April 2006
Dell August 1999 - November 2001
Dell August 1998 - September 1999
Dell June 1997 - September 1998
Dell March 1994 - July 1998
Skills
Sales Management, Sales Process, Sales Operations, Direct Sales, International Sales, Sales Support, Operations Management, Pricing Strategy, Business Strategy, Business Planning, Business Process, International Business, Strategy Development, Strategic Partnerships, Outsourcing, Financial Management, Financial Modeling, Financial Planning, Financial Accounting, Financial Analysis, Change Management, Change Leadership, Organizational Change, Leading Change, Business Transformation, Strategy, Cross-functional Team..., Project Management, Business Process..., Go-to-market Strategy, Forecasting, Management, Pricing, Sales, Project Planning, Solution Selling
Education
Texas A&M University 1985 — 1989
BBA, Finance
Micro Focus February 2010 - Present
ServiceSource August 2006 - January 2010
Skills
Salesforce.com, Relationship Management, Enterprise Software, SaaS, Sales Operations, Sales Management, Sales Process, Lead Generation, Solution Selling, Cold Calling, Professional Services, Management, Software Industry, Contract Negotiation, Customer Retention, Direct Sales, CRM, Channel Partners, Cloud Computing, Forecasting, Strategic Partnerships, Account Management, Partner Management, Sales Enablement, Selling, Sales Presentations, Sales
Education
The University of Georgia 2000 — 2006
BS, Dietetics
ServiceSource January 2011 - Present
The HR Source December 2009 - January 2011
NRECA March 2005 - July 2009
NRECA 2002 - 2005
NRECA 1997 - 2002
NRECA 1995 - 1997
NRECA 1991 - 1995
Education
Trinity University-Washington
BA, Human Relations
The Johns Hopkins University
Masters, Clinical & Community Counseling
STG International, Inc 1997 - Present
ServiceSource 2013 - Present
ServiceSource 2008 - Present
Washington Hospital Center, MedStar Health System 2007 - Present
MedStar Heart Institute, MedStar Health System, 2010 - 2013
George Mason University Libraries Advisory Board 2009 - 2012
Skills
CRM, Leadership, Government, Recruiting, Management Consulting, Strategic Planning, Program Management, Leadership Development, Human Resources, Performance Management, Start-ups, Team Building, Budgets, Healthcare, Business Development, Organizational..., Change Management, Government Contracting, Process Improvement, Strategy, Training, Enterprise Software, Business Process..., Policy, Thought Leadership, Visionary, Management, Business Strategy
Education
Texas Woman's University
Master of Library Science (MLS)
Federal Reserve Board November 2012 - Present
ServiceSource 2011 - 2012
Watson Wyatt August 2000 - February 2004
Global One May 2000 - August 2000
Teleglobe March 1999 - May 2000
Education
Temple University - Fox School of Business and Management 1993 — 1998
BBA, Human Resource Administration
Independent October 2012 - Present
SRA International November 2011 - October 2012
ServiceSource January 2010 - October 2011
Institutional Shareholder Services August 2008 - December 2009
Lockheed Martin Corporate Headquarters May 2004 - July 2008
TQ3Navigant April 2003 - May 2004
Interstate Resources, Inc. April 2001 - April 2003
Mercer Human Resource Consulting December 1998 - March 2001
Skills
Compensation & Benefit, Executive Pay, Incentive Programs, Salary, Employee Benefits, HR Policies, HRIS, Workforce Planning, Benefits Administration, Onboarding, Human Resources, Personnel Management, Organizational..., Performance Management, Job Analysis, Employee Relations, Compensation Structure..., FLSA, Compensation Structures, New Hire Orientations, FMLA, Recruiting, Labor Relations, Employment Law, SPHR
Education
The Johns Hopkins University 1999 — 2002
MBA, Business Administration
University of Florida 1993 — 1998
BS, Human Resource Management
Adobe Systems July 2015 - Present
ServiceSource July 2014 - July 2015
Adobe Systems - Independent Contractor August 2013 - July 2014
Method360 Inc. February 2012 - April 2013
Method360 September 2007 - January 2012
Independent IT Consultant/Contractor July 2009 - September 2009
Independent IT Consultant/Contractor September 2006 - August 2007
Independent IT Consultant/Contractor March 2006 - August 2006
SAP 2005 - January 2006
SAP 2004 - 2005
Skills
Leadership, Start-ups, Business Intelligence, ERP, SAP ERP, SAP, Integration, SAP R/3, SAP BW, Software Project..., Enterprise Software, Business Analysis, Business Process, Agile Methodologies, Master Data Management, SaaS, Vendor Management, Program Management, PMP, SAP Implementation, Functional Requirements, Business Objects, Requirements Analysis, SAP Netweaver, Consulting, SAP BI, PMO, Testing, Quality Assurance, Requirements Gathering, IT Strategy, SAP CRM, Enterprise Architecture, Pre-sales, Data Warehousing, ABAP, CRM
Education
Texas A&M University-Kingsville 1984 — 1987
Brailsford & Dunlavey October 2014 - Present
Brailsford & Dunlavey May 2014 - Present
YAPPERapp LLC June 2013 - Present
The George Washington University August 2012 - May 2014
DC Mayoral Fellowship on Creative Industries May 2013 - November 2013
ServiceSource November 2011 - August 2012
ServiceSource December 2007 - October 2011
ServiceSource December 2007 - January 2010
Skyhawks Sports Academy May 2002 - August 2007
Crocs, Inc January 2007 - May 2007
Skills
Leadership, Team Leadership, Team Management, Global Client Management, Contract Negotiation, Data Analysis, Pipeline Management, Forecasting, Development Of Employees, Communication, Negotiation, Building Relationships, Sports Marketing, Sports Coaching, Sponsorship Sales
Education
The George Washington University 2011 — 2014
Master of Business Administration (M.B.A.), Sales, Consulting, Sports Management, 3.5 GPA
University of Colorado at Boulder 2003 — 2007
Business Administration, Marketing/Finance, Minor in Economics
ServiceSource April 2012 - Present
ServiceSource March 2013 - September 2013
ServiceSource October 2011 - March 2012
ServiceSource April 2010 - October 2011
New York Life March 2009 - March 2010
Chick-fil-A April 2008 - March 2009
Skills
Sales Operations, Sales, Sales Process, Sales Management, Data Analysis, Advertising, Team Leadership, PowerPoint, Microsoft Excel, Microsoft Word, Quota Setting, Business Process, Quota Achievement, Quota Management, Exceeding Quotas, Communication Skills, Client Development, Salesforce.com, Microsoft Dynamics, Siebel, CRM Databases, Solution Selling, Leadership, Account Management
Education
The University of Georgia 2005 — 2009
Bachelor's degree, Advertising
University of Georgia- Grady College of Journalism and Mass Communication 2005 — 2009
Bachelor's degree, Advertising
ServiceSource 2011 - Present
Vining Sparks IBG, L.P. January 2006 - January 2010
Continental Investors, Inc April 2005 - January 2006
Hands On Memphis 2002 - 2005
First Tennessee Bank, National Association October 2000 - August 2004
Skills
Marketing, Microsoft Excel, Investments, Account Management, Portfolio Management, Customer Service, Sales Operations, Series 7, Public Relations, PowerPoint, Sales, Microsoft Office, Sales Management, Leadership, Salesforce.com, New Business Development, Management, CRM
Education
The University of Memphis 1994 — 1999
B.B. A, International Business; an emphasis in sales and marketing
AVI-SPL May 2015 - Present
ServiceSource September 2013 - April 2015
VoxMD June 2012 - August 2013
Pier 1 Imports September 2010 - December 2012
The Daily Helmsman August 2007 - December 2009
Skills
Microsoft Office, Quote Preparation, Bookings, Renewals, Microsoft Excel, Editing, Writing, Research, Copy Editing, Mac, Journalism, Blogging, Copywriting, Social Media, Editorial, Newspaper
Education
The University of Memphis
Bachelor's Degree, English
VA Department of Aging and Rehabilitative Services May 2013 - Present
Wurzbacher and Associates May 2002 - Present
ServiceSource January 2012 - March 2012
Abt Associates December 2010 - January 2012
Virginia Employment Commission, Alexandria VA June 2009 - December 2010
Fairfax County Public Schools September 2007 - June 2009
TransCen Inc June 2008 - January 2009
VA Department of Rehabilitative Services April 1998 - August 2000
Montgomery College April 1995 - December 1997
Joseph P Kennedy Institute 1987 - 1993
Skills
Nonprofits, Resume Writing, Non-profits, Organizational..., Career Counseling, Research, Microsoft Excel, Recruiting, Leadership, Program Management, Leadership Development, Community Outreach, Workshop Facilitation, Training, Policy, Staff Development
Education
The George Washington University 2012 — 2015
Master's, Vocational Evaluation
The George Washington University 1991 — 1992
Transtional Special Education/Business Education Partnerships
University of Maryland College Park 1982 — 1987
Bachelors, Institutional Adminstration
St Mary's
Viacom International Media Networks November 2014 - Present
Viacom International Media Networks November 2013 - November 2014
Viacom International Media Networks June 2012 - November 2013
State of Tennessee April 2012 - May 2012
ServiceSource February 2012 - April 2012
Williamson County Parks and Recreation December 2007 - June 2009
Skills
Financial Reporting, SAP System, SLink System, Microsoft Office, Variance Analysis, Billing/Tracking, Policy and SOP, Process Improvement, BI Reporting, Balance Sheet, Leadership and Marketing, Account Reconciliation, Consolidation of Assets, Internal Audit, Special Project, Special Projects, Expense Report/Aging, Statistical Data..., Journal Entries, Cash Receipts Mgmt, General Ledger, Financial Analysis, QuickBooks, Accounting, Microsoft Excel, Auditing, Analysis, Management, Finance, Training, Forecasting, Microsoft Word
Education
Tennessee State University 2007 — 2011
B.A - Accounting, Accounting
Tennessee State Becker and Stalla Campus Representative
BA in Accounting, Accounting, 3.5
Tennessee State University
Bachelor of Business Administration, Accounting
ServiceSource June 2011 - Present
ServiceSource November 2010 - July 2011
ServiceSource October 2008 - November 2010
Education
The George Washington University 2006 — 2009
Master's Degree, Rehabilitation Counseling
Aware, Inc. June 2014 - Present
Myriant Technologies, LLC May 2012 - Present
OuterLink Corporation 2008 - 2011
ServiceSource August 2006 - August 2008
Skills
Yoga, Customer Relations, Customer Service, Customer Satisfaction, Microsoft Office, Strategy, Salesforce.com, Market Analysis, Negotiation, Product Development, Strategic Planning, Leadership, Manufacturing, Account Management, Selling, Team Building, Outlook, New Business Development, Business Planning, Cross-functional Team..., Contract Negotiation, Customer-focused Sales, CRM, Product Management, Strategic Partnerships, Management, Sales
Education
State University of New York College at Brockport 2002 — 2006
Bachelor's degree, Biology and Psychology
The Brody School of Medicine at East Carolina University 2002 — 2004
Fairport High School
Fairport High School
Cigna-HealthSpring July 2014 - Present
Dell November 2012 - July 2014
Verizon 2011 - 2012
ServiceSource February 2008 - January 2011
Skills
Territory Management, Territory Development, Report Writing, Business Analysis, Customer Retention, Customer Satisfaction, Client Liaison, Client Representation, Microsoft Excel, Salesforce.com, SaaS, CRM, Enterprise Software, Business Development, Data Analysis, Channel Partners, Social Networking, Solution Selling, Sales, Account Management, Sales Operations, Microsoft Office, Team Leadership, Customer Service, Direct Sales, Management, Sales Process, Training, Team Building
Education
The University of Tennessee at Chattanooga 2002 — 2007
Bachelor of Science, Psychology & Criminal Law
salesforce.com May 2013 - Present
Salesforce.com May 2011 - May 2013
ServiceSource October 2009 - May 2011
ServiceSource October 2008 - October 2009
ServiceSource October 2006 - October 2008
ServiceSource July 2004 - October 2006
Gap Inc./Old Navy July 2002 - July 2004
Skills
Salesforce.com, SaaS, Cloud Computing, CRM, Enterprise Software, Account Management, Strategy, Salesforce.com..., change management, Project Management, Process Analysis, Best Practices, Management, Change Management, Sales, Solution Selling, Strategic Partnerships, Sales Process, Lead Generation, Product Marketing, Analytics
Education
University of California, Berkeley
BA
Suffolk University
Education Abroad Program - Madrid, Spain
DB Schenker May 2014 - Present
DB Schenker May 2012 - May 2014
ServiceSource May 2008 - January 2010
Seal Graphics February 2002 - July 2005
Skills
Program Management, Warehousing, 3PL, Logistics, Operations Management, Supply Chain Management, Supply Chain
Education
TESST College of Technology-Baltimore 2003 — 2005
Reed Communications 1991 - Present
Cisco Systems 1998 - Present
ServiceSource 2010 - 2012
3Com Corp. 1988 - 1991
Amercian Electronics Association (now TechAmerica) 1986 - 1988
Reed Communications 1983 - 1986
Skills
Content Strategy, Content Development, Editing, Copywriting, Web Content, Newsletters, Blogging, Messaging, Marketing Communications, Public Relations, Engaging Content, Content Marketing, Online Articles, Case Studies, Content Writing, Guides, Magazine Articles, White Papers, Email Marketing, Content Management, Social Media, Publications, Corporate Communications, Editorial, Copy Editing, Marketing Strategy, Strategy, B2B, Online Marketing
Education
Stanford University
University of California, Santa Cruz
B.A.
University of California, Santa Barbara
University of Oregon
ServiceSource June 2007 - Present
ServiceSource June 2007 - April 2010
Skills
Customer Service, Visual Merchandising, Food, Retail
Education
Stratford University
Culinary Arts/Chef Training
ServiceSource September 2010 - Present
Theranos July 2009 - September 2010
Juniper Networks March 2007 - June 2009
Juniper Networks March 2000 - March 2007
SGI October 1997 - March 2000
Fish & Richardson P.C. April 1993 - October 1997
Education
Stanford University
Bachelor of Arts (B.A.) (with Distinction), Economics
University of California, Irvine
University of Utah S.J. Quinney College of Law
Doctor of Law (J.D.) (William H. Leary Scholar)
Chugach Government Services Inc. March 2011 - Present
ServiceSource February 2008 - January 2011
Nestlé Purina North America September 1998 - October 2007
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Research, Policy, Administrative..., Customer Service, English, Outlook, Public Speaking, Nonprofits, Event Planning
Education
Strayer University (VA) 2013 — 2014
Masters Degree, Human Resources Management and Services
Strayer University (VA) 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
ServiceSource March 2009 - Present
Commissary Operations Inc. January 2008 - September 2008
Skills
Oracle CRM, Microsoft CRM, SAP CRM, CRM databases, Research, Transportation..., Sales Operations, Direct Sales, Salesforce.com, Logistic Support, Microsoft Office, B2B Marketing, Problem Solving, Transportation, Management
Education
Tennessee Technological University 2004 — 2007
Bachelor of Science (B.S.), Marketing
Western Kentucky University 2002 — 2004
ServiceSource September 2013 - Present
Precision Document Solutions April 2008 - August 2013
Woodlawn Hills Youth Development Center March 2007 - April 2008
Tennessean September 2006 - January 2007
AmBest Inc. June 2005 - August 2006
Private Business Inc September 2000 - June 2005
Skills
Customer Service, CRM, Sales Operations, Customer Satisfaction, Microsoft Office, Analysis, Accounts Receivable, Accounts Payable, Accounting, Microsoft Excel, Outlook, Time Management, Data Entry, PowerPoint, Management, Microsoft Word, Teamwork, Access
Education
Tennessee State University
Bachelor's Degree, Business Administration and Management, General