ServiceSource Company
Industry: IT service management company
DescriptionExecutive vice president: Patricia Elias CEO: Gary B. Moore President: Michael Poe Headquarters: Denver, Colorado, United States CFO: Rich Walker SVPs: Chad Lyne, Grant Clarke (Global Operations),
ServiceSource List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ServiceSource. You can filter them based on skills, years of employment, job, education, department, and prior employment.
ServiceSource Salaries. You can even request information on how much does ServiceSource pay if you want to. Learn about salaries, pros and cons of working for ServiceSource directly from the past employees.
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1,929 ServiceSource employees in database. Find out everything there's to know about ServiceSource employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ServiceSource Employees
Welocalize April 2014 - Present
LanguageLine Solutions February 2013 - March 2014
Children First/Communities in Schools August 2012 - December 2012
ServiceSource December 2011 - April 2012
Oregon Community Health Information Network April 2011 - July 2011
Bryn Mawr College January 2010 - May 2010
Bryn Mawr College Visual Resource Center September 2007 - May 2010
Self-Employed September 2009 - January 2010
Skills
Spanish, Project Management, Translation, Microsoft Office, Writing, Community Outreach, Research, PowerPoint, Nonprofits, Public Speaking, Editing, Proofreading, Salesforce.com, CRM databases, Facebook, Copywriting, Copy Editing, Customer Service, Grant Writing, Event Planning, Photoshop
Education
Bryn Mawr College 2006 — 2010
A.B., History of Art, Spanish
New York University 2013 — 2015
Certificate, Spanish to English Translation
ServiceSource July 2015 - Present
ServiceSource February 2015 - July 2015
ServiceSource June 2014 - January 2015
ServiceSource September 2013 - June 2014
ChicoBag January 2013 - May 2013
John Schlieper Property Management March 2012 - January 2013
AS Sustainability January 2012 - May 2012
Chico Outlaws June 2011 - August 2011
Kettle Construction, Inc. June 2004 - August 2009
Skills
Microsoft Word, Management, Microsoft Office, PowerPoint, Teamwork, Salesforce.com, Microsoft Excel, Sustainability, Project Management, Leadership, Research, Systems Thinking, System Dynamics, Vensim, Microsoft Project, Simulation Modeling, Corporate Social..., Visio, Process Improvement, Sales Process, Data Analysis, Sales Operations, Microsoft CRM, Process Flow..., WordPress, English, Social Networking, Customer Service, CRM
Education
California State University-Chico 2011 — 2013
Bachelor's degree, Business Administration and Management; Minor in Managing for Sustainability, Senior
Butte College 2008 — 2010
General Education; Business Administration
Edward Hynes Charter School August 2014 - Present
Einstein Extension School July 2013 - July 2014
Milestone SABIS Academy July 2011 - July 2013
Iverify October 2008 - April 2011
Workforce Strategies Inc. - WSI November 2007 - August 2008
ServiceSource October 2006 - October 2007
Marian Central Catholic Middle School August 2001 - May 2005
Skills
Customer Service, Recruiting, Employee Relations, PowerPoint, Account Management, Budgets, Community Service, Data Entry, Inventory Management, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Project Management, Sales, Team Leadership, Strategic Planning, Public Speaking, Background Checks, Policy, Employee Training, Staff Development, Fundraising, After School Programs, Program Coordination, Training, Teaching, Human Resources
Education
Clark Atlanta University 1990 — 1998
BS, Community Health Education
Sidney N Collier Vo-Tech Schools 1992 — 1993
Certificate of Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Chinese Community Health Plan (CCHP) November 2014 - Present
ServiceSource March 2012 - October 2014
ServiceSource September 2006 - March 2012
US Bank February 2004 - January 2008
ServiceSource September 2005 - August 2006
TechTV January 2004 - May 2004
Sanwa Bank September 1998 - May 2002
Skills
Microsoft Dynamics, Microsoft Excel, Sales Operations, Siebel, Business Objects, Management, SSRS, SSIS, Outlook, Visio, Goldmine, Oracle, Mindjet, PowerPoint, Oracle 11i, Microsoft Word
Education
SFSU 2001 — 2004
Bachelor of Arts, Double Major: Radio and Television, and Asian American Studies
City College of San Francisco 1998 — 2001
Associate of Arts, General Study
EnergySavvy December 2014 - Present
Harvard Business School September 2014 - December 2014
ServiceSource August 2013 - July 2014
Whole Foods Market December 2012 - August 2013
Sheff Law May 2012 - August 2012
The Alex Foundation August 2010 - August 2011
South Boston Municipal Court January 2011 - April 2011
Brandeis University Osher Lifelong Learning Institute January 2009 - January 2011
Hunger Free Colorado January 2010 - March 2010
Skills
Microsoft Excel, Outlook, Data Entry, Microsoft Word, Phone Etiquette, Organizing Meetings, Legal Research, Legal Writing, Macros, Array Formulas, MS Excel Pivot Tables, Employee Training
Education
Brandeis University 2007 — 2011
Bachelor of Arts, History
Kanda University of International Studies 2010 — 2010
Semester Abroad, Tokyo, Japan
Suffolk University Law School 2011 — 2012
Withdrew for Financial Reasons
emids August 2015 - Present
Parallon October 2014 - August 2015
Goodwill Industries of Middle Tennessee, Inc. April 2014 - September 2014
ServiceSource October 2010 - April 2014
Eastgate Creative Christian Fellowship September 2010 - September 2013
General Council on Finance & Administration (GCFA) August 2008 - September 2010
United Methodist Church Foundation April 2009 - October 2009
Cambridge Associates March 2007 - July 2008
Dana-Farber Cancer Institute July 2005 - March 2007
Skills
French, Microsoft Office, Customer Experience, Event Planning, PowerPoint, Public Speaking, Writing, Graphic Design, Leadership, Management, Fundraising, Training, Event Management, Project Planning, Social Networking, Project Management, Outlook, Customer Service, Microsoft Excel, Data Entry, Research, Teamwork, Administrative..., Social Media, Marketing, Team Leadership, Recruiting, Nonprofits, Administrative..., Administration, Communication
Education
Boston University 1998 — 2000
BS, English Education
University of New Hampshire 1993 — 1996
Bachelor of Science, Theater, Education
Weston High School 1989 — 1993
ServiceSource January 2015 - Present
ARCO/Murray National Construction Company April 2012 - December 2014
Fox and Hound December 2009 - September 2011
Skills
Customer Service, Microsoft Office, Event Planning, Event Management, Team Building, Office Administration, Communication, Written & Verbal..., Time Management, Document Processing, Travel Management, Contact Management, Expense Reports, IT Management, Social Media Marketing, Adobe Acrobat, Internal Communications, Administrative..., Microsoft Excel, Management, PowerPoint, Microsoft Word, Marketing, Budgets, Social Networking, Sales, Social Media, Contract Management
Education
Purdue University 2003 — 2007
Bachelor of Arts (BA), Communication, Public Relations and Advertising
CIMBA 2007 — 2007
Summer Study Abroad
Business Credit Reports, Inc. dba: Commercial Credit Reports February 2014 - Present
Bill Easterly & Associates June 2012 - February 2014
Business Credit Reports, Inc. dba: Commercial Credit Reports August 2011 - May 2012
ServiceSource May 2010 - August 2011
Comprehensive Dental Center September 2008 - April 2010
Aqua Bella Fitness January 2008 - September 2008
Mary Kay Cosmetics October 2004 - November 2007
Charles County Sheriff's Office August 2003 - July 2007
Skills
Excel, Word, Microsoft Office, Customer Relations, PowerPoint, Microsoft Publisher, Website Maintenance, Social Media Marketing, Microsoft Excel, Microsoft Word, Customer Service, Account Management, Training, Leadership, Sales, Salesforce.com, Customer Satisfaction, Lead Generation, Cold Calling, Social Media, Webmaster Services, Inventory Management, Customer Retention, Sales Operations, Time Management
Education
College of Southern Maryland 2000 — 2002
Associates Degree, Applied Science and Technology
La Plata High School 1996 — 2000
Diploma, General
ServiceSource April 2011 - Present
Volt November 2010 - March 2011
Bryant Pharmacy and Supply May 2010 - August 2010
Skills
Software Documentation, CRM, Quote Preparation, Salesforce.com, Sales Operations, Contractual Agreements, Data Analysis, Financial Audits, Microsoft Word, Sales, Lead Generation, SaaS, Account Management, Customer Service, Microsoft Office, Sales Process, Management, Solution Selling
Education
Clemson University 2001 — 2006
Bachelor of Science (B.S.), Public Health
College of Charleston 2002 — 2004
Health and Physical Education/Fitness
Proofpoint, Inc September 2015 - Present
A Woman's Nation, Maria Shriver Enterprises October 2014 - Present
Brocade July 2014 - September 2015
Juniper Networks June 2013 - July 2014
Office of Maria Shriver January 2009 - January 2014
ServiceSource November 2012 - June 2013
Kristy Campbell Creative Media February 2004 - June 2013
Stars Management March 1994 - May 2013
The California Governor's and First Lady's Conference on Women March 2010 - January 2011
Skills
Blogging, Press Releases, Editing, Social Media, Writing, Public Relations, Public Speaking, Content Strategy, Content Development, Social Entrepreneurship, Facebook, Content Management, Television, Non-profits, Magazines, Social Networking, Newspaper, Creative Writing, Storytelling, Corporate Communications, Event Management, Video, Marketing, Video Production, Social Media Marketing, Strategic Communications, Speech Writing, Copywriting, Copy Editing, Film, Publishing, Entertainment, Documentaries, Final Cut Pro, Acting, Publicity, Screenwriting, Voice Over, Feature Articles, Internal Communications, Radio, New Media, Publications, Web Content, Broadcast
Education
Boston College
Bachelor of Arts, English Literature
Inkling May 2015 - Present
Yahoo (Acquired BrightRoll) January 2015 - April 2015
BrightRoll (Acquired by Yahoo) July 2014 - January 2015
BrightRoll June 2013 - July 2014
BrightRoll September 2012 - June 2013
ServiceSource August 2010 - September 2012
Sephora July 2007 - August 2010
Skills
Recruiting, Leadership, Salesforce.com, Customer Service, Management, Training, Human Resources, Interviews, Event Planning, Talent Acquisition, Employee Benefits, Talent Engineering, Screening Resumes, Sourcing, Hiring, Full-life Cycle..., Corporate Recruiting, Online Advertising, Applicant Tracking...
Education
California State University-Sacramento 2007 — 2010
Bachelors of Science, Business Administration; Marketing
ServiceSource October 2014 - Present
IDT November 2013 - October 2014
NetApp August 2011 - October 2013
eBay, Inc. March 2010 - August 2011
Robert Half International February 2007 - January 2010
Coca-Cola Enterprises February 2006 - January 2007
bebe stores October 2004 - August 2005
Skills
HRIS, Workday, PeopleSoft, Project Management, SDLC, SQL, Applicant Tracking..., SaaS, Integration, Onboarding, Software Documentation, Requirements Gathering, Business Analysis, Microsoft Excel, Process Improvement, Requirements Analysis, Performance Management, Management, Employee Benefits, Testing, User Acceptance Testing, Visio, Meeting Scheduling, Data Analysis
Education
University of Phoenix 2009 — 2010
Masters, Information Systems
California State University-Hayward - School of Business and Economics 1999 — 2003
Finance, Economics
ServiceSource July 2014 - Present
Wrenn Beauty 2012 - 2012
Education
Clemson University - College of Business and Behavioral Science 2009 — 2013
Bachelor of Arts (B.A.), Sociology
ServiceSource July 2012 - Present
Thomas and Thorngren December 2011 - July 2012
Kroll Background Screening February 2011 - December 2011
Skills
Art, Painting, Contemporary Art, Microsoft Office, Visual Arts, Photography, Fine Art, Sculpture, Illustration, OS X, Printmaking, Graphic Design, Galleries, Photoshop, Salesforce.com, Management, Public Speaking, Social Media, Adobe Creative Suite, Marketing, Customer Service, Drawing, InDesign
Education
California College of the Arts 2014 — 2016
Master's Degree, MBA in Strategic Foresight
Freed-Hardeman University 2004 — 2008
BA, Art, Philosophy, Summa Cum Laude
California College of the Arts
ServiceSource September 2013 - Present
Genesis HealthCare October 2012 - September 2013
Genetic Depot, Inc August 2001 - October 2010
Skills
Workers Compensation, Payroll, Employee Benefits, Unemployment Claims, PeopleSoft, Employee Relations, Employee Wellness, Employee Handbooks, Human Resource..., FMLA, STD, EEO/AA Compliance, Benefits Administration, Compensation & Benefit, New Hire Orientations, Personnel Management, Human Resources, Training, Recruiting, Management, Team Building, Organizational...
Education
Briar Cliff University 2002 — 2007
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
North Kossuth High School
ServiceSource July 2015 - July 2015
ServiceSource February 2014 - July 2015
Aon Hewitt May 2013 - February 2014
Aon Hewitt October 2011 - May 2013
Aon Hewitt June 2010 - October 2011
Education
The University of Chicago Booth School of Business 2015 — 2017
Master of Business Administration (M.B.A.)
Claremont McKenna College
Mathematics and Economics
ServiceSource August 2014 - Present
ServiceSource September 2012 - August 2014
Agensys Corp April 2011 - September 2012
CACI International Inc September 2008 - September 2009
US Army January 2000 - July 2008
Skills
Technical Recruiting, Government, DoD, Security, Military, Veterans
Education
Cochise College 2001 — 2004
AA, Intelligence Analysis
JBHS 1994 — 1998
HS Diploma, General Studies
ServiceSource April 2015 - Present
ServiceSource October 2014 - Present
ADP November 2013 - October 2014
Microsoft March 2012 - November 2013
Microsoft Corporation August 2010 - March 2012
Microsoft May 2007 - July 2010
Microsoft January 2005 - May 2007
COMFORCE Technical May 1998 - December 2004
Mills College October 1995 - September 1996
Skills
Workforce Planning, People Management, Talent Acquisition, Talent Management, Sourcing, Program Management, Career Development, Applicant Tracking..., College Recruiting, Management, Diversity, Coaching, Training, Consulting, Succession Planning, Performance Management, Recruiting, Screening, Leadership Development, Strategy, Human Resources, Leadership, Organizational..., Employee Training, Employer Branding, Temporary Placement, Hiring, Strategic Partnerships, Enterprise Software, Technical Recruiting, Cloud Computing, Employee Benefits, Internet Recruiting, New Hire Orientations, Vendor Management, Employee Relations, Benefits Negotiation, Interviews
Education
Colorado Christian University 1994 — 1995
B.S., Organizational Management
Mascoutah High School 1979 — 1983
College Prep
University of Northern Colorado
Haberer Carpentry Inc March 2015 - Present
Mopro January 2015 - March 2015
ServiceSource February 2014 - September 2014
Northwestern Mutual August 2013 - March 2014
City Center Dental Group September 2007 - July 2013
Unreal Construction June 2006 - August 2007
Skills
Insurance, Customer Service, Health Insurance, Microsoft Excel, Employee Benefits, Life Insurance, Long Term Care Insurance, Licensed Life & Health..., Sales, Lead Generation, Financial Modeling, Strategic Financial..., Retirement Planning, Annuity Sales, Employee Training, Photography, Communication, Microsoft Office, CRM, Oracle Applications, Account Management, B2B, Healthcare, Medicare, B2B Marketing, Management, Marketing, Strategy, Leadership, Sales Management, Cold Calling, Sales Operations
Education
University of Colorado Denver 2008 — 2011
Human Biology
Colorado Christian University 2001 — 2006
Bachelor of Arts (B.A.), Psychology
ServiceSource November 2013 - Present
Rocky Mountain Meridian September 2012 - November 2013
Carlene Data Collection October 2011 - December 2011
True & Vital LCC September 2011 - December 2011
Elite Auto-Body and Paint January 2008 - September 2011
Cooley's Anemia Foundation February 2011 - April 2011
Catholic Campus Ministry February 2010 - April 2010
WBUQ Bloomsburg University Radio Station February 2009 - April 2009
Skills
Social Networking, Journalism, Surveying, Market Analysis, Public Relations, Marketing Strategy, Advertising, Content Writing, Microsoft Office, Teamwork, Social Media, Social Media Marketing, Marketing, Microsoft Excel, PowerPoint, Event Planning, Writing, Leadership, Customer Service
Education
Bloomsburg University of Pennsylvania 2007 — 2012
Bachelor Degree, Mass Communication; Public Relations
ServiceSource August 2014 - Present
Flow Automotive Companies February 2013 - April 2014
Charles Holloman Productions October 2012 - March 2013
Skills
Protools, Cubase, PreSonus, Garageband, Finale, Audio Interfaces, Guitarist, Singer-songwriter, Music Business..., Piano, Bass Guitar, Classical Guitar, Choral, Jazz Guitar, Study Abroad Programs, Mac OS X, Windows, Microsoft Office, PowerPoint, Customer Service, English, Drum Set, Studio Recording, Sales, Leadership, Microsoft Word
Education
Brevard College 2007 — 2012
Bachelor of Arts (BA), Music, Emphasis in Classical Guitar
Macquarie University
North Carolina School of the Arts
Bachelor of Arts (B.A.), Music, Emphasis in Classical Guitar
Maui Wowi Hawaiian Coffees and Smoothies October 2013 - Present
ServiceSource September 2010 - June 2013
General Capital Partners February 2010 - September 2010
Jookt Studio October 2000 - January 2010
Skills
Advertising, Social Media, Social Media Marketing, Marketing Strategy, Marketing, Sales, Management, Business Development, Sales Operations
Education
Colgate University 2004 — 2008
Sociology and Anthropology
Monash University
Magpul Industries Corp. March 2014 - Present
Circle Graphics November 2013 - February 2014
ServiceSource December 2012 - November 2013
Unisyn Medical Technologies August 2011 - December 2012
Geek Squad June 2010 - June 2011
Hunter Douglas April 2007 - November 2010
Subway March 2004 - February 2007
Skills
Quality Assurance, Process Improvement, Troubleshooting, Quality Auditing, OSHA 10-Hour Certified, Hazard Recognition, Hazard Identification, 5S, Safety Improvements, Process Flow, Process Flow..., Time Management, Manufacturing, Machine Operation, Integration, Customer Service, Android, Python, Microsoft Office, Microsoft Excel, First Responder
Education
Colorado Mesa University 1999 — 2003
Computer Operator, CCNA, Computer Technology
Westminster High School 1998 — 2001
ElationEMR October 2014 - Present
ServiceSource August 2013 - October 2014
Eaton & Associates May 2013 - August 2013
Luidia June 2009 - February 2013
FlowCardia June 2009 - August 2009
ACE Hardware Retail October 2007 - August 2009
Lunardi's Grocery Market January 2005 - September 2006
Skills
I am proficient in MIS..., I achieved Eagle Scout..., Management, Cross-functional Team..., Product Management, Sales, Marketing, Manufacturing, Product Development, Analysis
Education
Menlo College 2012 — 2013
Marketing, Business, Management, Marketing, and Related Support Services
CSU Sacramento 2009 — 2012
Bachelor of Business Administration (B.B.A.), Pre-Business
ServiceSource February 2014 - Present
ServiceSource August 2011 - February 2014
Leadership Development Team, LLC March 2004 - July 2011
Santa Clara University August 1993 - June 2002
Skills
Leadership Development, Organizational..., Management, Organizational..., Strategy, Coaching, Leadership, Time Management, Public Speaking, Persuasive Presentation..., Executive Coaching, Training, Change Management, Team Leadership, Talent Management, Team Building, Performance Management, Employee Engagement, Consulting, CRM
Education
Trinity College, Dublin 2002 — 2003
Master of Business Administration (MBA), Organizational Leadership
College of the Holy Cross 1984 — 1988
Modern Languages: Spanish
Crocker Middle School
Crystal Springs Uplands
Notre Dame Elementary
ServiceSource September 2013 - Present
Cleveland School District December 2010 - August 2013
Prudential Douglas Elliman RE May 2008 - May 2009
Skills
Social Media, Microsoft Office, Customer Service, PowerPoint, Management, Sales, Marketing, Leadership, Training, Coaching, Teaching, Account Management
Education
Broome Community College 2006 — 2006
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Delta State University 2010 — 2012
Master's Degree, Physical Education Teaching and Coaching
State University of New York College at Cortland 2007 — 2009
Bachelor's degree, Physical Education Teaching and Coaching
HLG Consulting October 2012 - Present
ServiceSource June 2011 - August 2012
Stupksi Foundation March 2010 - June 2011
Genentech August 2005 - June 2009
Charles Schwab April 1999 - December 2004
Autodesk March 1998 - April 1999
Honeywell Aerospace April 1995 - March 1998
Nestle Beverage Company September 1994 - April 1995
United Airlines April 1990 - September 1994
Aerojet August 1986 - April 1990
Skills
Corporate FP&A, Operating Budgets, Capital Budgeting, Contract Negotiation, Long Range Planning, Strategic Planning, Human Resources, Facilities Management, Process Improvement, Problem Solving, Leadership, Mentoring, Financial Analysis, Entrepreneurship, Corporate Finance, Incentive Programs, International Sales, Organizational..., Finance, Team Building, Analytics, Recruiting, Strategy, Management Consulting, Analysis, Due Diligence, G&A, P&L review, P&L Results, Cross-functional Team..., Forecasting, Business Development, Financial Reporting, Financial Services, Negotiation, Business Strategy, Acquisition Integration, Vendor Management, Project Management, Manufacturing, Airline Management, Biotechnology, Nonprofits, Software Development, Aerospace Manufacturing, Transportation, Aircraft Maintenance, Executive Management, Sales Operations, Marketing
Education
California State University-Sacramento
BS, Business Administration
ServiceSource April 2015 - Present
ServiceSource October 2014 - March 2015
ServiceSource August 2012 - September 2014
ServiceSource April 2011 - August 2012
ServiceSource September 2009 - March 2011
ServiceSource August 2007 - August 2009
ServiceSource September 2005 - August 2007
Skills
Channel Partners, Sales Management, Enterprise Software, CRM, Team Management, Business Strategy, Selling, Team Leadership, Sales, Strategy, Sales Operations, Solution Selling, B2B, Leadership, Salesforce.com, Start-ups, Management, Coaching, Sales Process, New Business Development, Strategic Partnerships, Account Management, Forecasting, Lead Generation, Cold Calling, Direct Sales, SaaS, Cloud Computing, Sales Enablement, International Sales, Business Intelligence, Team Building, Business Development, Operations Management, Customer Retention, Competitive Analysis, Marketing, Customer Satisfaction, Inside Sales, Product Marketing, Contract Negotiation, Time Management, Cross-functional Team..., Professional Services, Building Relationships, Sales Presentations, Strategic Planning, Key Account Management, Training, Go-to-market Strategy
Education
California State University-Fresno 2001 — 2004
Bachelor's Degree, Business Administration and Management, General
Cuesta College 1999 — 2001
Associate's Degree, Criminology
Atascadero High School 1994 — 1999
TEAK Digital December 2014 - Present
David Kerr Design, Inc December 2011 - December 2014
AcademyX 2013 - 2014
Clean LED Energy LLC 2013 - 2014
Self -Employed 2012 - 2014
YogaKula October 2012 - December 2013
Branditecture November 2013 - November 2013
ServiceSource August 2008 - April 2012
Lockheed Martin August 2007 - September 2008
EchoStar Corporation April 2006 - December 2006
Skills
User Experience, HTML + CSS, JavaScript, jQuery, WordPress, Graphic Design, Adobe Creative Suite, Web Design, Illustrator, Microsoft Excel
Education
City College of San Francisco 2011 — 2018
Associate of Arts (A.A.), Design and Visual Communications, General
ServiceSource April 2014 - Present
Cisco Systems January 2007 - March 2014
Intel Corporation August 1999 - December 2006
Skills
PMP, SQL, C++, Java, HTML, ScrumMaster certified, CSM, CSPO, Scrum, Demantra, ITIL, ITIL Certified, Demand Forecasting, Agile Project Management, SDLC, Software Project..., Requirements Analysis, Project Management, Project Planning, Program Management, JUnit, Quality Assurance, OBIEE, Supply Chain, Agile & Waterfall..., Agile Methodologies, Data Center
Education
California Polytechnic State University-San Luis Obispo
BS, Industrial Engineering
ServiceSource April 2015 - Present
ServiceSource January 2014 - March 2015
Scout Analytics (acquired by ServiceSource) September 2013 - January 2014
Marchex October 2012 - September 2013
The Active Network July 2008 - July 2012
The Active Network July 2006 - July 2008
Skills
Web Analytics, Demos, Gap Analysis, Google Analytics, SaaS, HTML, SQL, Windows, CSS, Microsoft Office, Business Analysis, Problem Solving, WebEx, Social Media, Software Implementation, Microsoft SQL Server, Customer Service, Integration, Salesforce.com, Business Intelligence, Selling, CRM, Account Management, Call Tracking, Third Party Integration, PostgreSQL, SEM, SEO, Customer Relations, Online Registration, Oracle On Demand, Enterprise Software, Cloud Computing, Sales, Lead Generation, Networking, Analytics
Education
Washington State University 2004 — 2006
B.A., Managment Information Systems
Missouri Valley College 2003 — 2004
Green River Community College 2002 — 2003
California Lutheran University 2001 — 2002
ServiceSource September 2012 - October 2014
ServiceSource July 2011 - September 2012
ServiceSource July 2008 - July 2011
Skills
Account Management, Sales Operations, SaaS, Sales, Customer Service, CRM, Sales Process, Enterprise Software, Management, Team Leadership, Customer Success, Requirements Gathering, Business Process...
Education
Coe College 2002 — 2006
Bachelor of Arts (BA), Fine and Studio Arts
Gymboree December 2014 - Present
ServiceSource September 2013 - November 2014
US Capital Partners 2013 - 2013
AMPA 2012 - 2013
Golden Gate University August 2009 - August 2011
GAIN Capital January 2007 - August 2009
Sage 2005 - 2005
CPV plus 2004 - 2004
AMEC 2003 - 2003
Marjane 2002 - 2002
Skills
Valuation, Forecasting Models, Financial Modeling, Capital Budgeting, Financial Analysis, Forecasting, Mergers, Market Research, Customer Relations, Mergers & Acquisitions, Financial Forecasting, Customer Service, Start-ups, Budget Monitoring, Accounting, Portfolio Management, Investments, Analysis, Financial Reporting, Analytics, Management, Budgets, Investment Banking
Education
Golden Gate University 2009 — 2012
Master's degree, Finance
Canisius College 2006 — 2007
Master of Business Administration (MBA), International Business
Ecole Supérieure de Commerce International 2003 — 2006
Master's degree, International Trade
Ecole Francaise des Affaires 2001 — 2003
BTS Degree in, Trade and Management
Launchpad for Justice September 2015 - Present
Law Offices of Christopher J. Chimeri May 2014 - September 2014
Brooklyn Defender Services 2014 - 2014
Kings County District Attorney's Office May 2013 - August 2013
ServiceSource November 2011 - August 2012
Citizens for Copeland 2009 - 2009
Skills
Public Speaking, Community Outreach, Nonprofits, Career Counseling, Microsoft Office, Research, Program Development, Email, Twitter, Microsoft Word, Legal Research, Quicken, QuickBooks, Cash Register, Social Media, Microsoft Excel, Legal Writing, Event Planning, PowerPoint
Education
City University of New York School of Law at Queens College 2012 — 2015
Doctor of Law (JD)
University of Delaware 2007 — 2011
B.A., History Education, Political Science
Virgin America November 2006 - July 2012
ServiceSource February 2004 - August 2006
Education
CSU Chico 2000 — 2003
Bachelor of Arts, Liberal Studies
ServiceSource September 2012 - October 2014
New Directions Behavioral Health 2011 - January 2014
Delta Dental of Colorado 2011 - December 2013
Kaiser Permanente October 2008 - October 2009
Bay Area Credit Service (formerlyTrueLogic Financial Corp.) May 2005 - May 2008
FAO Schwarz,KB Toys, RIght Management Consultants, BBB Denver/Boulder, NIIT (India) 2004 - 2005
Protocol Communications (formerly CANICOM) June 1999 - June 2003
U.S Postal Service, ADT Security Systems, Kaiser Permanente (Denver Metro) 1996 - 1999
Skills
Training & Employee..., Organizational..., Organizational..., Leadership Development, Group Facilitator, Coaching & Mentoring, Training Skills, Department Management, Organizational..., Customer Engagement, Train the Trainer, Team Building, Training, Coaching, Organizational..., Thought Leadership, Leadership, Management, Training Delivery, Strategic Planning, Talent Management, Instructional Design, Human Resources, Succession Planning, Onboarding, Recruiting, Performance Management, Employee Relations, Strategy, Project Management, Executive Coaching, Employee Training, Consulting, Interviews, Career Development, Conflict Resolution, Employee Benefits, Process Improvement, Call Centers, Workshop Facilitation, Employee Engagement, Performance Improvement, Personnel Management, Software Documentation, Change Management, Resume Writing, Career Counseling, Workforce Planning, Management Development, MBTI
Education
Chapman University
MS, Human Resouce Management & Development
University of Missouri-Columbia
BS, Secondary Education
ServiceSource August 2012 - Present
Stirtz New Media June 1998 - Present
OSIsoft January 2006 - September 2010
P & S South Bay, Inc. September 2001 - December 2005
iPrint Technologies October 1999 - March 2001
Skills
Email Marketing, Social Media Marketing, Social Media, Web Design, SEO, Blogging, Online Marketing, Web Analytics, Marketing Communications, CMS, Dreamweaver, Digital Marketing, Marketing Strategy, Eloqua, Content Development, Account Management, Brand Development, Event Management, HTML, Graphic Design, Adobe Creative Suite, Flash, Project Management, Website Building, Product Launch, SEM, Joomla, Photography, Videography, Video Editing, Photoshop, InDesign, Microsoft Office, SharePoint, Writing, Windows, Print Production, Journalism, Quality Assurance, Online Product Launches, Requirement..., Cost-effective Solutions, Project Proposals, Invoicing, Webinars, Training Video Creation..., Customer Support, Outstanding..., Entrepreneurship..., Drupal
Education
California State University-East Bay 2005 — 2007
MA, Multimedia
California State University-East Bay 1997 — 1999
BA, Mass Communication
Salesforce September 2015 - Present
salesforce.com December 2010 - Present
Salesforce.com November 2008 - December 2010
ServiceSource November 2007 - November 2008
Sageworks 2007 - 2007
Skills
Salesforce.com, Account Management, SaaS, New Business Development, Customer Relations, Solution Selling, CRM, Sales Process, Direct Sales, Enterprise Software, Customer Service, Lead Generation, Marketing Automation, Strategic Partnerships, PaaS, Marketing, Email Marketing, Selling, Entrepreneurship, Pre-sales, Product Management, Channel Partners, Business Alliances, Professional Services, Cold Calling, Business Development, Cross-functional Team..., Sales Management, Cloud Computing, Business Intelligence, Partner Management, Managed Services, Customer Retention, Online Advertising, Sales, International Sales, Go-to-market Strategy, Strategy, Sales Enablement, Business Strategy, Demand Generation, Sales Operations, B2B, Software Industry, Contract Negotiation, Leadership, Start-ups, Management, Product Marketing, E-commerce
Education
Santa Clara University - Leavey School of Business 2012 — 2015
M.S. in Information Systems, Information Technology
California State University-Northridge
B.S, Business Administration - Management
AHS
Nido de Aguilas
ServiceSource December 2013 - Present
ServiceSource September 2011 - Present
ServiceSource February 2013 - December 2013
Binary Group, Inc June 2008 - July 2011
Ritz Camera Centers Inc November 2005 - June 2008
Skills
Employee Relations, Benefits Administration, Recruiting, Human Resources, New Hire Orientations, Organizational..., Deferred Compensation, Performance Management, Training, Coaching, Instructional Design, Customer Service
Education
Towson University 2002 — 2004
Degree: BS
College of Southern Maryland 1999 — 2001
BS
ServiceSource November 2012 - Present
ServiceSource December 2010 - November 2012
ServiceSource May 2010 - December 2010
ServiceSource September 2009 - July 2010
ServiceSource January 2007 - November 2009
Borland Software January 2006 - December 2006
Borland Software September 2004 - December 2006
Skills
SaaS, Account Management, Enterprise Software, Solution Selling, CRM, Sales, Sales Operations, Sales Process, Customer Service, Microsoft Office, Process Improvement, Sales Management, Change Management, Training Delivery, Training, Cloud Computing, Professional Services, Salesforce.com, Management, Business Analysis, Cross-functional Team..., Forecasting, Program Management, Leadership
Education
California Polytechnic State University-San Luis Obispo 1999 — 2004
BA, Speech Communication
Glassdoor October 2013 - Present
Indeed.com July 2012 - October 2013
CTSpace March 2011 - March 2012
Zabedesign September 2010 - March 2011
StemCyte August 2009 - September 2010
Zabedesign October 2008 - July 2009
ServiceSource May 2006 - September 2008
CDI May 2005 - April 2006
Oxford & Associates March 2004 - February 2005
Skills
New Business Development, Cold Calling, Salesforce.com, Lead Generation, Account Management, Sales Process, Sales, Management, Business Development, Marketing, Sales Operations, CRM, SaaS
Education
California State University-Chico
BA, Communications
Daymar Colleges Group February 2015 - Present
ServiceSource March 2014 - February 2015
NevaeH Global Solutions September 2012 - March 2014
EDMC December 2009 - September 2012
University of Phoenix June 2005 - December 2009
University of Phoenix February 2001 - July 2005
University of Phoenix March 1996 - February 2001
University of Phoenix June 1993 - March 1996
Skills
Admissions, Higher Education, Enrollment Management, Adult Education, Staff Development, Retaining Customers, Student Recruiting, E-Learning, Leadership Development, Distance Learning, Student Affairs, Academic Administration, Public Speaking, Student Financial Aid, Coaching, Campus, Educational Leadership, Career Counseling, Strategic Planning, Resume Writing, Business Development, Organizational..., Training, Leadership, College Recruiting, Program Management, Recruiting, Community Outreach, Policy, Management, Conflict Resolution, Executive Coaching, Strategy, Instructional Design, Curriculum Development, Career Development, CRM, Sales, Consulting, Analysis, Cross-functional Team..., Academia, Program Development, Accreditation, Workshop Facilitation, Interviews, Online Marketing, Team Leadership, Employee Training, Marketing
Education
University of Rhode Island 1988 — 1990
Bachelor of Arts (B.A.), Psychology
Central Arizona College 1986 — 1988
Associate of Arts (A.A.)
ServiceSource April 2015 - Present
TalentWise April 2014 - March 2015
ProQuest/Serials Solutions August 2010 - October 2013
Isilon Systems June 2009 - February 2010
Avatech Solutions June 2005 - February 2009
The Cobalt Group April 2004 - June 2005
Autodesk June 2002 - April 2003
Autodesk October 1995 - June 2002
Autodesk October 1992 - October 1995
Skills
Training, Change Management, Customer Advocate, Client Experience, Knowledge Centered..., Master Troubleshooter, People Management, Process Engineering, Collaboration, Troubleshooting, KCS, Process Improvement, Technical Support, Customer Experience, Team Building, Leadership, Management, Software, Operating Systems, CRM, Customer Advocacy, Program Management, Software Documentation, Customer Support, Cross-functional Team..., Testing, Vendor Management, Customer Satisfaction, Team Leadership, Product Management, Windows, Salesforce.com, Product Support, Solution Selling, Business Process, Strategy, Project Planning, Analysis, Employee Training
Education
California State Polytechnic University-Pomona 1989 — 1992
BS, Engineering Technology
Cascadia Community College 2003 — 2004
Continuing education
ServiceSource April 2015 - Present
ServiceSource January 2014 - April 2015
Polycom June 2012 - January 2014
Polycom May 2011 - June 2012
Polycom January 2006 - May 2011
Lawson Software 1995 - 1999
Skills
Salesforce.com, Sales Operations, Sales Process, Product Management, Professional Services, Analytics, CRM, Lead Generation, PeopleSoft, Forecasting, Training, Sales Management, Telecommunications, Analysis, Sales, Direct Sales, Sales Enablement, Business Analysis, Project Management, Managed Services, Cloud Computing, Enterprise Software, Networking, Business Development, Strategy, Business Objects, Solution Selling, Account Management, SaaS, Product Marketing, Cross-functional Team..., Competitive Analysis, OBIEE, Channel, Channel Partners, Unified Communications, Software Documentation, SharePoint, Security, VoIP, Go-to-market Strategy, Strategic Partnerships, Business Intelligence, Integration, Inside Sales, Management, PRM, Salesforce.com..., Salesforce.com..., Business Process...
Education
Regis University 2009 — 2011
degree; Master's Program at Regis, Business Administration; Business Administration
College of Saint Benedict 1991 — 1995
SparkPost April 2012 - Present
Independent Consultant September 2011 - May 2012
ServiceSource March 2010 - July 2011
Model N December 2006 - October 2009
Lawson Software January 1998 - December 2006
Digital Medical Systems January 1996 - December 1998
Oceania 1995 - 1995
Siemens Medical Solutions 1989 - 1995
Tenet Healthcare 1980 - 1989
Skills
Sales Management, Management, Sales Operations, Cloud Computing, SaaS, Strategy, Start-ups, CRM, Go-to-market Strategy, Sales, Professional Services, Enterprise Software, Salesforce.com, Leadership, Solution Selling, Negotiation, ERP, Complex Sales, Business Intelligence, Lead Generation, Strategic Partnerships, Product Marketing, Recruiting, Sales Process, E-commerce, Executive Management, Demand Generation, Contract Negotiation, Account Management, Business Strategy, Business Development, Pre-sales, Competitive Analysis, Sales Enablement, New Business Development, Partner Management, Outsourcing, Direct Sales, Selling, Software Industry, Business Alliances, Mobile Devices, Analytics, International Sales
Education
California State University-Chico
BS Business
DePelchin Children's Center August 2012 - Present
Recruiting Solution Incorporated September 2011 - March 2012
Recruiting Solution Incorporated March 2010 - September 2011
Ajilon June 2009 - March 2010
ON24, Inc. February 2007 - December 2008
ServiceSource May 2006 - February 2007
Chela Education Financing September 2002 - January 2006
Gardner Geary Coll July 1999 - September 2002
McCann Erickson December 1997 - April 1999
Skills
Accounts Payable, General Ledger, Accounting, Reconciliation, Accruals, Payroll Processing, Quickbooks, Budgeting, Customer Relations, Business Intelligence, Fixed Assets, Journal Entries, Account Reconciliation, Payroll, Reconciliations, Reconciling, Expenses, Bank Reconciliation, Budgets, Customer Service, Finance, Great Plains Software, Invoicing, QuickBooks
Education
City College of San Francisco 1997 — 2008
Accounting
Heald Business College
Accounting
Riverside Methodist Hospital October 2014 - Present
ServiceSource May 2013 - May 2014
Intersport October 2012 - February 2013
Second Nature Blue Ridge May 2012 - August 2012
Voices for Illinois Children February 2012 - April 2012
Intersport September 2012 - 2012
Skills
Public Speaking, Sales, Event Planning, Event Management, Time Management, Community Outreach, Integrated Marketing, Research, Marketing
Education
Capital University 2015 — 2017
Bachelor of Science (BS), Registered Nursing/Registered Nurse
University of Dayton 2007 — 2011
B.A., Psychology
AIFS Rome
Italian Language and Italian Culture
GLG (Gerson Lehrman Group) March 2015 - Present
Reputation.com February 2012 - March 2015
Reputation.com June 2011 - January 2012
Reputation.com January 2011 - June 2011
Hall Capital Partners LLC May 2008 - December 2010
Hall Capital Partners LLC October 2006 - May 2008
RBS Greenwich Capital 2006 - 2006
ServiceSource October 2004 - November 2005
Skills
Leadership, Portfolio Management, Sales, Research, Strategic Partnerships, Sales Operations, Strategy, Management, Direct Sales, Salesforce.com, Social Media, Sales Management, Financial Modeling, Start-ups, Investments, Venture Capital, Business Development, Private Equity, Social Media Marketing, Financial Analysis, Lead Generation, Cloud Computing, Sales Process, SaaS, Equity Research, CRM, Online Advertising, Account Management, Asset Managment
Education
Columbia University - Columbia Business School 2013 — 2015
Master of Business Administration (MBA)
Colgate University 2000 — 2004
BA, International Relations and French
ServiceSource May 2011 - Present
Dynamics Research September 2009 - March 2011
SEIDCON May 2008 - April 2009
QinetiQ North America November 2005 - May 2008
CTSC December 2003 - November 2005
BRTRC April 2001 - February 2003
Skills
Process Improvement, Quality Assurance, SDLC, Visio, Quality Management, Project Management, Requirements Analysis, Six Sigma, Project Planning, Risk Management, Training, Analysis, Business Process, CMMI, Business Process..., Customer Service, CRM, ISO, Integration, Internal Audit, Leadership, MS Project, Management, Organizational..., Process Engineering, Program Management, Proposal Writing, Quality Control, Requirements Management, Resource Management, SharePoint, Strategic Planning, Team Leadership, Software Project..., PMP, Software Documentation, Government, Team Building, Security, Security Clearance
Education
Charter Oak State College 2013 — 2015
Bachelor’s Degree, Business Administration/Project Management, 3.0
ServiceSource July 2013 - Present
With a Twist Bartending Service June 2013 - Present
Wilson Enterprises February 2012 - June 2013
Made From Scratch, Inc May 2011 - June 2013
MC Interiors April 2011 - February 2012
The Longaberger Company August 2011 - December 2011
Manhattan Youth and Recreation Resources September 2000 - February 2011
Club Love July 2008 - November 2010
Nook Restaurant September 2002 - May 2008
Pacific Sunwear August 1997 - November 1998
Skills
Waiting, Bartending, Lunch Shift Manager, Catering, Tiling, Carpentry, Plumbing, Customer Service, Manufacturing, Childcare, Concrete Paving, Bricklaying, Camp Cousnselor, Budgets, Payroll, Social Networking, Customer Satisfaction, Food, Sales, Social Media, Microsoft Word, Restaurants, Leadership, Event Management, Social Media Marketing, Event Planning
Education
New York Film Academy 2007 — 2008
Writing, Producing, Director of Photography
Technical Career Institutes 2001 — 2002
Graphic Design
Borough of Manhattan Community College 1999 — 2001
Liberal Arts and Sciences/Liberal Studies
Inspire Colorado March 2015 - Present
ServiceSource October 2014 - March 2015
WaterStep May 2013 - August 2014
Education Nationale October 2013 - April 2014
Centre College August 2011 - May 2013
Cheerful Hearts Foundation June 2012 - August 2012
Metro United Way May 2011 - August 2011
Skills
International Relations, International..., French, French to English, English to French, European politics, European Union, European Studies, Foreign Policy, American Foreign Policy, Africa, West Africa, African development, Humanitarian Assistance, Policy, Teaching, European Politics, Social Media, Nonprofits, Public Speaking, Research, Community Outreach, Event Planning, Leadership, Microsoft Office, PowerPoint, Volunteer Management
Education
Centre College 2009 — 2013
Bachelor of Arts (B.A.), International Relations and Affairs, French
Mozilla February 2015 - Present
Facebook April 2014 - November 2014
Yahoo! March 2013 - April 2014
Signature Consultants July 2011 - April 2012
121 Silicon Valley, Inc. January 2011 - July 2011
Oracle Corporation December 2009 - September 2010
Hyperic, Inc (Acquired by VMware) May 2008 - November 2008
ServiceSource April 2006 - April 2008
Skills
Software Sales, Cold Calling, Technical Recruiting, Salesforce.com, Enterprise Software, Building Relationships, Storage, Lead Generation, Virtualization, Selling, Software Industry, Business Development, Sales, Direct Sales, Sales Process, Sales Management, Sales Operations, Recruiting, Contract Negotiation, Social Networking, Sourcing, Management, Negotiation, Marketing, SDLC, Cloud Computing, SaaS, Professional Services, Start-ups, Solution Selling, Strategic Partnerships, CRM, Interviews, Benefits Negotiation, Human Resources, Pre-sales, Driving Results, Friendly Personality
Education
California State University-Chico
BA, Communications & Minor in Human Resources
Los Altos High School, Los Altos CA
High School
U.S. Department of Justice January 2015 - Present
Housing Opportunities Commission June 2013 - March 2015
ServiceSource December 2010 - June 2013
FoxKiser May 2005 - July 2009
Skills
Knowledgeable in ADA..., Competent with the..., Career Counseling, Strategic Recruitment...
Education
Clark Atlanta University 2004 — 2008
Bachelor of Arts (B.A.), Psychology
University of Maryland College Park
Master of Science (M.S.), Business Administration and Management, General
Independent Contractor 1998 - Present
ServiceSource April 2013 - September 2013
Pearl.com (Formerly JustAnswer) November 2011 - November 2012
Walmart.com April 2004 - July 2011
UC Berkeley 1998 - 2006
CascadeWorks March 2001 - February 2002
Intercultural Solutions January 1999 - December 2001
Outcome, Inc September 2000 - December 2000
NBC Internet November 1999 - September 2000
SF Works October 1999 - July 2000
Skills
Documentation, English, Technical Writing, Microsoft Office, Agile, Software Documentation, Language Learning, Beach Sitting, Beer Drinking, Editing, Teaching, Agile Methodologies, Research, Curriculum Design, Public Speaking
Education
San Francisco State University 1993 — 1995
Master of Arts, English (TESOL)
Boston University 1987 — 1991
Bachelor of Science, Business Administration
EFAP - Ecole Française des Attachés de Presse 1990 — 1990
Intensive French Language Studies
Bishop Connolly High School 1983 — 1987
High school diploma with highest honors, Fall River, MA
Université de Montréal 1986 — 1986
French Summer Study Program
RE/MAX Alliance February 2015 - Present
Re-Imagined Homes LLC July 2014 - Present
Capto Consulting September 2012 - Present
ServiceSource July 2006 - January 2012
ServiceSource July 2006 - December 2008
MX Logic, Inc 2004 - 2006
Critical Path 2001 - 2003
Exodus Communications January 2001 - March 2002
GlobalCenter Inc. 2000 - 2001
AT&T Broadband March 1999 - February 2000
Skills
SaaS, Enterprise Software, Salesforce.com, Cloud Computing, Solution Selling, CRM, Professional Services, Channel Partners, Sales Process, Account Management, Managed Services, Microsoft CRM
Education
Carnegie Mellon University 1989 — 1990
MS, Information Networking
Duke University 1980 — 1984
BS, Computer Science
ServiceSource March 2013 - July 2015
City of Sanford, Golf Department June 2004 - December 2012
Skills
Golf Course Management, Time Management, Golf, Microsoft Office, Event Management, Inventory Management, Coaching, Managed Services, Customer Relationship..., Sales Operations, Key Account Management, Data Integrity, Customer Service, Problem Solving, Business Development, Technology, Retail Operations, Relationship Building, Hardware & Software, LibreOffice, OpenOffice, Leadership, Marketing, Customer Satisfaction, Sales, Microsoft Excel, Management
Education
Central Carolina Community College 2007 — 2009
Pursued General Studies in Core Curriculum
ServiceSource January 2010 - Present
ServiceSource Inc. January 2005 - December 2009
PeoplePC/Earthlink January 2000 - July 2005
Dynamic Solutions Inc. June 1999 - February 2000
Skills
Product Management, Analytics, Cloud Computing, Enterprise Software, Start-ups, Go-to-market Strategy, Strategic Partnerships, Cross-functional Team..., Salesforce.com, Business Intelligence, Business Objects, Strategy, IT Strategy, Professional Services, CRM, Solution Selling, Program Management, Pre-sales, Mobile Devices, Enterprise Architecture, Integration, SaaS, Management, Business Analysis, Leadership, Consulting, Account Management
Education
St. Mary's College of California 2008 — 2009
MS, Financial Analysis and Portfolio Management
California Polytechnic State University-San Luis Obispo 1992 — 1997
BS, Engineering
Pandora June 2010 - September 2014
Moody's Corporation November 2007 - June 2010
ServiceSource February 2007 - November 2007
Adteractive April 2006 - February 2007
ON24 January 2004 - April 2006
CNET Networks June 1997 - January 2004
Skills
Salesforce.com, Sarbanes-Oxley Act, Forecasting, E-commerce, Financial Analysis, Finance, Account Management, Financial Reporting, Accounting, Microsoft Excel, QuickBooks, Online Advertising, Accounts Receivable, Account Reconciliation, CRM, Invoicing, PeopleSoft, SAP, Analysis, Credit, Process Improvement, Revenue Recognition, US GAAP, Internal Controls, Management, Start-ups, General Ledger, SEC filings, Payroll, Mergers & Acquisitions, Financial Modeling, Financial Accounting, Auditing, Accounts Payable, Cross-functional Team..., Training, Digital Media, Credit Management
Education
San Francisco State University 1995 — 1997
Bachelor of Arts (BA), Speech Communication and Rhetoric
College of San Mateo 1990 — 1994
Associate of Arts (A.A.), Accounting
Cisco August 2015 - Present
OpenDNS April 2015 - August 2015
Gigya April 2012 - April 2015
ServiceSource July 2010 - April 2012
ServiceSource April 2009 - July 2010
ServiceSource February 2008 - March 2009
ServiceSource August 2007 - February 2008
ServiceSource February 2007 - August 2007
ServiceSource March 2006 - February 2007
Skills
SaaS, Sales Management, Strategic Planning, Six Sigma, Managed Services, Account Management, Solution Selling, Team Leadership, Outsourcing, Lean Sigma, Scrum, CRM, Salesforce.com, Forecasting, Strategy, Leadership, Sales Operations, Management, Sales, Analytics, Team Management
Education
Colorado College 2002 — 2005
BA, Economics and Business
University of Sydney 2003 — 2003
Philosophy
ServiceSource November 2013 - Present
ILSC Education Group 2011 - August 2013
Sierra Wireless 2010 - 2011
Sustainable Produce Urban Delivery (SPUD.ca) 2008 - 2010
Royal Bank of Canada 2006 - 2009
Guaranteed SEO 2007 - 2008
Skills
Databases, Crystal Reports, Microsoft SQL Server, MySQL, PHP, Database Design, HTML, SharePoint, Microsoft Server..., SQL 2008, Photoshop, Adobe Fireworks, Agile Methodologies, XML, Business Intelligence, SQL Server Reporting..., Visual Studio, C#, SSRS, SSIS, Data Analysis, Visio Studio, HTML + CSS, Fireworks, Advanced Excel (Power..., GoodData Cloud BI tool, ETL, Access, Operational Excellence...
Education
Service Source internal training 2015 — 2015
Six Sigma - Operational Excellence
GoodData University 2014 — 2014
Cloud based BI Reporting Tool, Cloud Business Intelligence Reporting Tool
Google 2014 — 2014
Certificate, Making data sense - Google Fusion Tables for Big data
MongoDB University 2014 — 2014
MongoDB (noSQL Database)
British Columbia Institute of Technology / BCIT 2012 — 2012
C Sharp
British Columbia Institute of Technology / BCIT 2012 — 2012
Microsoft BI : SQL Server Reporting Services, 9.6 GPA
British Columbia Institute of Technology 2006 — 2008
Certified with Distinction in Relational Database Management and Adminstration, Information Technology, 9.2 GPA
Indira Gandhi National Open University 2001 — 2004
Master's in Computer Science, Computer Science
Madras University 1993 — 1995
Bachelor's in Science, Mathematics
Detroit Public Television January 2013 - Present
ServiceSource November 2009 - January 2013
Helmsbriscoe August 2009 - November 2010
Potomac Publishing, Inc. March 2009 - September 2009
Carafe Wine Makers June 2008 - August 2009
Cox, Matthews & Associates, Inc. December 2008 - March 2009
National Fish and Wildlife Foundation June 2008 - December 2008
Broward Community College February 2008 - June 2008
Barry University March 2007 - February 2008
Fowlerville District Library May 2002 - December 2007
Skills
Annual Giving, Board Development, Budgeting, Community Outreach, Community Relations, Corporate Communications, Fundraising, Event Planning, Grant Writing, Marketing Communications, Planned Giving, Public Relations, Social Media, Stewardship, Strategic Planning, Volunteer Management, Budgets, Community Development, Public Speaking, Leadership, Staff Development, Customer Service, Nonprofits, Marketing, Leadership Development, Management, Training, Event Management, Proposal Writing, Newsletters, Program Management, Recruiting, Organizational..., Program Evaluation, Research, Program Development, Media Relations, Major Gift Development, Capital Campaigns, Social Networking, Strategic Communications, Philanthropy, Higher Education, Project Planning
Education
The Catholic University of America 2009 — 2015
Master of Science in Management, Leadership
Georgetown University 2012 — 2012
Executive Certificate, Nonprofit Management
Central Michigan University 2003 — 2006
Bachelor of Science, History, Political Science
Howell High School 1998 — 2002
Diploma
Humana August 2014 - Present
ServiceSource March 2012 - August 2014
Elkay Manufacturing January 2011 - November 2011
Elkay Manufacturing September 2010 - January 2011
Stax Inc. April 2010 - April 2010
Menards May 2008 - August 2008
Skills
Data Analysis, Microsoft Excel, Marketing, Sales, Lean Operations, Market Research, Sales Operations, Microsoft Office, CRM, Salesforce.com, Leadership, Management, Strategy, Customer Service, Cross-functional Team..., Training, Process Improvement, PowerPoint, Time Management, Social Networking, Account Management, Management Consulting
Education
Bradley University 2005 — 2009
Bachelor of Science, Business Management & Administration
Wallace Properties Inc. September 2014 - Present
ServiceSource June 2013 - September 2014
Skills
Accounting, General Ledger, Financial Statements, Accounts Payable, Microsoft Office, Microsoft Excel, Sage 300 ERP, Accounts Receivable, Customer Service, Business Analysis, Process Improvement, Account Management, PowerPoint, Salesforce.com, Forecasting, Outlook
Education
California State University-Sacramento 2012 — 2013
Master’s Degree, Accounting, 3.5
Tennessee State University 2002 — 2005
Bachelor's degree, Mass Communication/Media Studies, 3.5
Premier Staffing Inc. July 2015 - Present
Football for the World Foundation January 2015 - Present
PSP, Inc. January 2014 - December 2014
Positive Innovation for the Next Generation (PING) October 2011 - November 2013
ServiceSource September 2009 - May 2011
Ravenswood City School District September 2008 - July 2009
Allegis Group December 2007 - September 2008
Skills
Sales Operations, Salesforce.com, Sales, Sales Process, SaaS, Solution Selling, Sales Management, Direct Sales, New Business Development, Contract Negotiation, Lead Generation, Account Management, Enterprise Software, Strategic Partnerships, Start-ups, Sales Presentations, Leadership, Cold Calling, CRM, Strategy
Education
Chapman University 2003 — 2007
BA, Liberal Studies
Wellbridge 2014 - Present
Denver Art Museum 2013 - 2014
Wellbridge 2012 - 2013
Wellbridge 2011 - 2012
Wellbridge 2010 - 2011
Dell 2009 - 2010
ServiceSource 2007 - 2009
Denver Marriott City Center Hotel 2004 - 2007
Skills
Sales, Marketing, Customer Service, Event Planning, Team Leadership, Sales Process, Event Management, Project Management, Lead Generation, SMO, Software, Team Building, Forecasting, Customer Retention, Training, Microsoft Office, Marketing Strategy, Operations Management, P&L Budget Management, Cross Promotions, Staff Management, Fitness Industry, Hospitality, Contract Negotiation, Leadership Development, Budgets, Strategy, Cold Calling, Advertising, Business Development, Time Management, Social Media, Retail, Fundraising, Retention Strategies, Marketing Plan Creation, Leadership, Management, Sales Management, Account Management, Coaching
Education
Central Michigan University
BAA, Commercial Recreation & Facilities Management; Marketing
Kronos February 2015 - Present
ServiceSource November 2013 - January 2015
ServiceSource January 2012 - November 2013
Abercrombie & Fitch May 2010 - December 2011
Skills
Territory Management, Account Management, Lead Qualification, Sales Presentations, Customer Support, Customer Service..., Key Account..., Business Relationship..., PowerPoint, Microsoft Office, Microsoft Excel, Training
Education
Chadron State College 2006 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General
Fort Collins High School 2004 — 2006
Long Hollow Baptist Church March 2014 - Present
ServiceSource June 2013 - March 2014
ServiceSource July 2010 - May 2013
Fisher Barton Inc. January 2008 - January 2009
Ginn Company June 2008 - December 2008
Skills
Salesforce.com, Forecasting, Sales, Account Management, Training, Event Management, Sales Operations, Team Building, Customer Satisfaction, Selling, Management, Direct Sales, Strategy, Leadership
Education
Lipscomb University 2012 — 2014
Master of Business Administration (MBA), Non-Profit Management
College of Charleston 2001 — 2004
Bachelor of Science, Business Adminstration and Marketing
ServiceSource August 2014 - Present
Jawbone April 2013 - August 2014
ABM Industries August 2009 - March 2013
TechSavvy February 2009 - May 2010
Starbucks August 2006 - April 2008
Skills
Customer Satisfaction, Security, Hardware, Management, Computer Hardware, Customer Service, Computer Repair, Information Technology, Help Desk Support, Customer Support, Microsoft Office, SketchUp, Google Docs, Power Tools, HVAC, Building Management..., Facilities Management, Time Management, Troubleshooting, Software Installation, Maintenance & Repair, Leadership, Training, Project Management, Microsoft Excel, PowerPoint, Process Improvement, Social Networking
Education
City College of San Francisco 2009 — 2010
Certifications in IT, Computer Science
Galileo Academy of Science
Galileo Academy of Science
Galileo Academy of Science
L.A. Insurance Agency - Colorado October 2013 - Present
ServiceSource November 2010 - October 2013
TelStar Hosted Services October 2009 - November 2010
ServiceSource January 2008 - October 2009
Gus O'Connor's Public House May 2005 - August 2007
Royal Park Hotel September 2004 - May 2005
Skills
Forecasting, Strategic Planning, Lead Generation, Contract Negotiation, Cold Calling, Sales, Microsoft Word, Inventory Management, Sales Presentations, Salesforce.com, Outsourcing, Customer Satisfaction, Call Center, Mentoring, Enterprise Software, CRM, Data Analysis, Sales Operations, Channel, Direct Sales, Training, New Business Development, Account Management, Customer Retention, Customer Service, Microsoft CRM, Social Media, Team Building, PowerPoint, Telecommunications, SaaS, B2B, Negotiation, Selling, Marketing, Microsoft Office, Marketing Strategy, Social Media Marketing, Team Leadership, Cloud Computing, Budgets, Sales Process, Microsoft Excel, Outlook, Software Industry, Coaching, Solution Selling, Sales Management, Management, Building Relationships
Education
Central Michigan University 1999 — 2005
B.S, Administration; Organizational Administration
ServiceSource 2012 - Present
Ascendant Quality Services, LLC 1984 - Present
Kaiser Permanente March 2009 - November 2009
Comcast Cable 2007 - 2009
GE Access Distribution/Avnet, Inc. September 2006 - August 2007
DTE Energy February 2006 - September 2006
DTE Energy December 2003 - February 2006
DTE Energy December 1994 - December 2003
Quantum Computer Consultants January 1994 - December 1994
Skills
Process Improvement, Six Sigma, Coaching, Lean Manufacturing, Training, Business Process..., Management, Analysis, Continuous Improvement, Data Analysis, Organizational..., Leadership, Strategic Planning, Strategy, Business Process, Leadership Development, Vendor Management, Business Analysis, Program Management, Business Strategy, Analytics, Integration, Testing, Cross-functional Team..., Call Centers, Consulting, Customer Satisfaction, Project Management, Change Management, Outsourcing, Management Consulting, CRM, Business Intelligence, Process Engineering, Team Leadership, Problem Solving, Business Process..., Customer Service, Project Planning, Visio, Mentoring
Education
Wayne State University 1986 — 1996
Ph.D.
California State University-Sacramento
BA
University of Houston
Wayne State University
MA, Ph.D
ServiceSource 2013 - Present
Zuora 2013 - 2013
SuccessFactors an SAP Company 2012 - 2013
Insperity, Inc. 2003 - 2012
Cisco Systems, Inc. 2000 - 2002
Skills
Enterprise Software, Complex Sales, Customer Lifecycle..., New Business Development, SaaS, Solution Selling, Cloud Computing, Business Development, Start-ups, BPO, Lead Generation, Performance Management, Business Strategy, Human Capital, SuccessFactors, PEO, SAP, Salesforce.com, HR Software, Outsourced HR Services, Learning Management, Collaboration, Workforce Performance, Cisco Networking, Strategic Partnerships
Education
California State University-Chico
BS, Business Administration
GE Global Research December 2014 - Present
Evite September 2014 - December 2014
ServiceSource January 2014 - October 2014
Intuit March 2012 - January 2014
Intuit November 2007 - March 2012
Hewlett Packard June 2001 - November 2007
Audiopoint October 2000 - June 2001
E::Cargo November 1998 - October 2000
MCI February 1998 - November 1998
Hughes Network Systems June 1995 - February 1998
Skills
Big Data, Hadoop, Data Architecture, Data Warehousing, Business Intelligence, Cloud Computing, Master Data Management, Database Design, Netezza, Agile Methodologies, Web Analytics, Cassandra, Hive, Enterprise Architecture, Distributed Systems, Software Development, Data Integration, Data Mining, Scalability
Education
Stanford University 2010 — 2013
Data Mining
University of Maryland College Park 1993 — 1996
MS, Electrical & Computer Engineering
City University of New York City College 1989 — 1993
B.E, Electrical & Computer Engineering, Magna cum laude
St Xavier's College, Calcutta India
Higher Secondary, Sciences
St Xavier's Collegiate School, Calcutta India
Human Services Agency November 2014 - Present
City College of San Francisco, Student Affairs & Wellness June 2013 - August 2014
ServiceSource December 2011 - April 2012
Kaiser Permanente January 2011 - August 2011
U-Haul June 2008 - September 2008
Bank of the West September 2007 - March 2008
GirlSource February 2006 - May 2006
Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Excel, PowerPoint, Outlook, Lotus Notes, Microsoft Word, Windows 7, Access, Teamwork, Computer Hardware, Google Docs, Event Planning, Information Technology, Fundraising, Workshop Facilitation
Education
City College of San Francisco 2011 — 2014
Computer Networking Information Technology, Computer Networking Information Technology & Business Communications
Camstar Systems, a Siemens Business March 2011 - Present
ServiceSource March 2010 - March 2011
Arena Solutions February 2003 - December 2010
Commerce Events, Inc. 2001 - 2003
3Com 2000 - 2001
Silicon Graphics 1998 - 2000
Ingalls Power Products, Inc. 1998 - 1998
Skills
Professional Services, Enterprise Software, SaaS, Pre-sales, Product Management, Cloud Computing, ERP, Sales, Solution Selling, Leadership, Management, Salesforce.com, Start-ups, Business Process, CRM, Cross-functional Team..., PLM, Big Data, Consulting
Education
California State University-Hayward - School of Business and Economics
MBA, Operations and Supply Chain Management
California State University-Hayward - School of Business and Economics
BS, Accounting
Northgate High School
Riverbed Technology January 2011 - Present
Riverbed Technology December 2009 - January 2011
Riverbed Technology May 2006 - May 2009
SelectQuote Insurance Services May 2002 - May 2005
ServiceSource January 1998 - January 2001
YMCA January 1993 - January 1998
Skills
Channel Partners, Managed Services, Strategy, Selling, Sales, Management, Channel, Salesforce.com, Solution Selling, Sales Process, Account Management, Riverbed, New Business Development, Cloud Computing, Enterprise Software, Sales Management, Lead Generation, Strategic Planning, Cold Calling
Education
University of San Francisco 1994 — 1996
BA, Exercise & Sports Science
College of San Mateo 1991 — 1993
AA, Liberal Studies
St.Ignatius College Prep 1987 — 1991
ServiceSource July 2015 - Present
ServiceSource November 2012 - June 2015
ServiceSource April 2012 - November 2012
ServiceSource August 2011 - March 2012
Bear Valley Mountain Resort December 2007 - May 2011
eleMENts by Beaute' January 2010 - May 2010
California Adventure Camps June 2008 - August 2009
Skills
CRM, Account Management, Salesforce.com, Social Media, Management, Training, Sales, Recruiting, Marketing, Time Management, PowerPoint, Microsoft Excel
Education
California State University-Chico 2006 — 2010
Bachelor of Arts, Communication Studies, Business Administration
Zendesk July 2015 - Present
Zendesk February 2014 - Present
Blue Jeans Network June 2013 - February 2014
Salesforce.com January 2011 - June 2013
Salesforce.com April 2008 - January 2011
ServiceSource August 2006 - March 2008
Skills
Salesforce.com, Cloud Computing, Enterprise Software, Force.com, SaaS, PaaS, Solution Selling, Lead Generation, Sales Process, CRM, Marketing Automation, Demand Generation, Sales Enablement, Account Management, Channel Sales, Sales Force Development, ISV, Licensing, OEM contracts, Strategic Partnerships, Partner Management, Social Media Marketing
Education
California State University-Chico 2001 — 2005
Bachelor of Science, Psychology
Oracle November 2010 - Present
ServiceSource January 2009 - October 2010
ServiceSource July 2007 - January 2009
San Francisco State University September 2006 - June 2007
Skills
CRM, Sales, Account Management, Management, Leadership, Solution Selling, Strategy, Sales Process, SaaS, Cloud Computing, Enterprise Software
Education
San Francisco State University 2005 — 2007
M.A., American History, Legal History
California Polytechnic State University-San Luis Obispo 2001 — 2005
B.A., History, Economics
Fayetteville Technical Community College April 2015 - Present
ServiceSource January 2014 - Present
Early Development Group, LLC July 2012 - Present
Skills
Contract Management, Customer Service, New Business Development, Marketing, Leadership, Management, Budgets, Sales, Microsoft Excel, Microsoft Office, Process Improvement, Project Management
Education
Fayetteville State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Central Texas College 1996 — 1998
Associate's degree, General Studies
Alfresco Software September 2013 - Present
ServiceSource May 2006 - June 2013
Macromedia - Acquired by Adobe 2006 February 2005 - March 2006
Juniper Networks January 2000 - February 2005
Computer Curriculum Corporation - Acquired by Pearson Education 1997 May 1993 - February 1999
Apple May 1987 - 1993
Skills
Talent Management, Deferred Compensation, Employee Engagement, Onboarding, HRIS, Employee Relations, Human Resources, Personnel Management, Organizational..., Workforce Planning, Change Management, Leadership Development, Succession Planning, Performance Management, Mergers, Employer Branding, Applicant Tracking..., Employee Benefits, Talent Acquisition, Strategy, Executive Development, Mergers & Acquisitions, Strategic HR, Executive Pay, Executive Coaching
Education
California State University-Sacramento
Masters
Golden Gate University
Master of Arts (M.A.)
Cybernet Entertainment August 2013 - April 2014
Cybernet Ent. July 2011 - August 2013
KinkLive/Kink.com May 2010 - July 2011
Kink.com February 2010 - May 2010
ServiceSource August 2008 - September 2009
Gallery Arcane January 2008 - January 2009
ServiceSource January 2007 - October 2008
Skills
Graphic Design, Typography, Photography, Print
Education
City College of San Francisco 2002 — 2004
Film
Cinema Studies - City College
ServiceSource September 2007 - Present
Longs Drugs June 2007 - September 2007
Skills
Microsoft CRM, Siebel, Process Improvement, Salesforce.com, Account Management, Solution Selling, Sales Process, Cloud Computing, Sales, CRM, SaaS, Enterprise Software, Sales Operations, Cold Calling, Channel Partners, Management, Microsoft Office
Education
California State University-Chico 2004 — 2007
Bachelor of Business Administration (BBA), Marketing
Keynote Systems September 2012 - Present
Flywheel Software Inc March 2012 - September 2012
ServiceSource May 2007 - February 2012
ServiceSource August 2005 - May 2007
KRON 4 2003 - 2005
Institute on Aging 2002 - 2005
NBC Sports 2002 - 2002
Skills
Salesforce.com, Cold Calling, Account Management, Lead Generation, Business Development
Education
Centenary College of Louisiana 1999 — 2002
Bachelor of Arts in Communications, Emphasis in Journalism and Public Relations
Sacred Heart Cathedral Preparatory
McClain Events April 2015 - Present
Whitney Fusion Events April 2015 - Present
Appirio November 2013 - March 2015
Appirio October 2012 - November 2013
Appirio July 2011 - October 2012
ServiceSource March 2011 - July 2011
ServiceSource January 2010 - March 2011
ServiceSource December 2007 - December 2009
Bernstein Global Wealth Management 2006 - 2007
Skills
Salesforce.com, CRM, Demand Generation, Account Management, SaaS, Marketing Automation, Enterprise Software, Lead Generation, Sales Enablement, Go-to-market Strategy, Events, Field Marketing, Strategic Partnerships
Education
California Polytechnic State University-San Luis Obispo 2001 — 2005
Bachelor of Science (BS), Business Administration (Concentration in Finance)
Brooklyn Brewery May 2015 - Present
E+G Properties, LLC September 2012 - Present
The Peach Truck May 2015 - August 2015
ServiceSource October 2011 - August 2012
ServiceSource February 2010 - October 2011
Skills
Management, Sales Operations, Sales, CRM, Microsoft Word, Sales Management, Leadership, Solution Selling, Salesforce.com, Team Leadership, Direct Sales, Training, Process Improvement, Forecasting
Education
Clemson University 2002 — 2006
BS, Marketing
Philips Healthcare May 2014 - Present
ServiceSource May 2012 - May 2014
Philips Healthcare February 2011 - May 2012
Philips Healthcare 2006 - February 2011
Ledford Medical Sales 2005 - 2006
MercuryMD 2001 - 2005
HealthGate Data Corp. 1999 - 2001
EBI Companies 1997 - 1999
Skills
Healthcare Information..., Business Development, Enterprise Software, Project Management, Mobile Devices, Business Services, Strategic Selling, Turnkey Projects, New Business Development, Solution Selling, SaaS, Account Management, Sales Process, Product Management, Product Marketing, Sales Management, IDN, Market Development, B2B, Go-to-market Strategy, Cold Calling, Surgery, Sales, Oncology, Contract Negotiation, CRM, Cross-functional Team..., Cloud Computing, Key Account Management, Professional Services, Leadership, Salesforce.com, Strategic Partnerships, Cardiology, Product Launch, Start-ups, Strategy, Marketing Strategy, Sales Operations, Lead Generation, Direct Sales, Business Alliances, BPO, Selling, Networking, Negotiation
Education
Brandeis University
Master of Science (MS), Health and Medical Informatics
Keene State College 1993 — 1997
BS, Safety and Occupational Health Applied Sciences
Acacia in Gold, UnLtd. January 2011 - Present
Wiley Long Enterprises, inc. August 2014 - March 2015
Connextions, inc. July 2013 - August 2014
Acacia in Gold, UnLtd. 2011 - 2014
ServiceSource January 2013 - June 2013
USHEALTH Advisors September 2011 - February 2013
TSA March 2008 - February 2012
Republican National Committee 2000 - 2005
Skills
Small Business, Customer Service, Policy, Strategic Planning, Microsoft Office, Health Insurance, Leadership Development, Microsoft Excel, Microsoft Word, Problem Solving, Fixed Annuities, PowerPoint, Operations Management, Public Speaking, Employee Benefits, Team Building, Coaching, Public Relations, Sales, Marketing, Insurance, Customer Satisfaction, Time Management, Analysis, Budgets, Management
Education
Josef Korbel School-University of Denver 2007 — 2009
Master of Arts (M.A.), International Security
Humboldt State University 2001 — 2005
Bachelor of Arts (B.A.), International Relations and Affairs
College of the Redwoods 1989 — 1993
Associate of Science (A.S.), Business Administration and Management, General
Axis Appraisal Management Solutions, Inc. May 2011 - Present
TeaLeaf Technology March 2008 - May 2009
ServiceSource April 2006 - March 2008
ServiceSource January 2005 - April 2006
ServiceSource March 2004 - January 2005
Skills
Salesforce.com, Sales Management, Sales Operations, E-commerce, Lead Generation, Sales
Education
College of Marin 2008 — 2011
Business, General Education
Groundswell Cloud Solutions Inc September 2012 - Present
Redcote Consulting 2008 - Present
ServiceSource 2015 - 2015
Harrison Global Group Corp 2011 - December 2012
Black Iron Group November 2008 - 2010
Astadia 2008 - 2008
Salesfocus Solutions 2004 - 2008
Skills
Cloud Computing, SaaS, Salesforce.com, Project Management, Analytics, Professional Services, Salesforce.com..., CRM, Integration, Requirements Analysis, Force.com, Business Intelligence, Software Project..., Solution Architecture, PaaS, SDLC, Business Analysis, Consulting
Education
Calvin College
BA, Business Management
Invoca August 2015 - Present
Salesforce.com Foundation March 2012 - July 2015
ON24 January 2012 - March 2012
ON24 January 2010 - January 2012
ON24 June 2009 - January 2010
ServiceSource 2007 - 2009
Skills
Lead Generation, SaaS, Solution Selling, Demand Generation, Salesforce.com, Account Management, Online Marketing, Enterprise Software, Sales Enablement, Online Advertising, E-commerce, Selling, Cloud Computing, Marketing Automation, CRM, Strategy, Strategic Partnerships, Sales, Sales Operations, Sales Process, Email Marketing, Start-ups, Consulting
Education
California State University-Fullerton 2001 — 2006
BA, Communications
NC DHHS - Divsion of Mental Health/Developmental Disabilities/Substance Abuse Services November 2012 - Present
Boston University June 2014 - Present
North Carolina Department of Health and Human Services Division of Medical Assistance November 2009 - November 2012
ServiceSource August 2009 - September 2009
IBM May 2000 - February 2009
Blue Cross and Blue Shield of North Carolina October 1998 - April 2000
SEER Technologies February 1992 - September 1998
Wake Technical Community College August 1990 - May 1996
General Electric Consulting July 1989 - February 1992
Citicorp Information Resources August 1985 - June 1989
Skills
DB2, ITIL, MS Project, Visio, Microsoft SQL Server, Medicaid, Healthcare Analytics, Health Information..., Project Management, Health Information..., Healthcare Reimbursement, Portfolio Management, Business Analytics, Microsoft Office, COBOL, AIX, ERP, Oracle, Linux, CICS, Windows, TSO, Databases, Data Warehousing, Quality Assurance, Analysis, Software Project..., Security, Enterprise Architecture, PMP, Integration, SDLC, Microsoft Project, Requirements Analysis
Education
Boston University 2012 — 2014
Master's Degree, Computer Information Systems
Stanford University
Advanced Project Management Courses, Business Administration, Management and Operations
University of North Carolina at Wilmington 1976 — 1981
Bachelor's of Science, Business Administration and Management, General
Evernote March 2015 - Present
ServiceSource July 2014 - February 2015
Cypress Semiconductor Corporation June 2009 - March 2014
eBay December 2008 - May 2009
YIQI and GUANGZHOU TOYOTA July 2005 - November 2008
Pharsight Corporation August 2003 - July 2005
Jetstream Communications March 2000 - January 2002
Nokia July 1999 - May 2000
Remedy Corporation May 1998 - June 1999
Skills
Financial Modeling, Forecasting, Finance, Process Improvement, Financial Analysis, Management, Budgets, Analysis, Cross-functional Team..., Mergers & Acquisitions, Hyperion Enterprise, SAP, Start-ups, Data Analysis, Competitive Analysis, Business Process..., Sarbanes-Oxley Act, Variance Analysis, Planning, P&L, R&D, Hyperion, Budgeting, Strategic Planning, Modeling, Essbase, Strategic Financial..., Acquisition Integration, SaaS Revenue and Metrics, Service Revenue, Workday, Host Analytics, Access
Education
Santa Clara University 2000 — 2003
MBA
Boston University
BSBA
ServiceSource August 2012 - Present
Stepford, Inc. May 2009 - April 2012
Sequoia Foundation August 2010 - December 2011
RoadLink USA August 1995 - April 2009
RoadLink USA August 1993 - April 2009
RoadLink 1994 - 2009
Skills
Database Administration, SQL Server, SQL, Visual Basic, Microsoft SQL Server, Databases, Project Management, VBScript, Logistics, Process Improvement, Team Building, VB.NET, Team Leadership, Program Management, Change Management, Operations Management, Management, Access
Education
University of Phoenix 2004 — 2005
BSIT, IT
Chabot College 1979 — 1981
AA in general Education, Photography and Management Information Systems, Approx a 3.2 GPA
Chabot College 1978 — 1981
Associate of Arts (AA), General Education
ServiceSource September 2012 - Present
Abilities of Florida March 2009 - September 2012
Abilities of Florida March 2009 - September 2012
Education
Bowling Green State University
Master of Arts (MA), Speech-Language Pathology/Pathologist
Edinboro University of Pennsylvania
Bachelor of Science (BS), Speech-Language Pathology/Pathologist
Community Connections, Inc. May 2015 - Present
Community Connections, Inc. March 2014 - Present
ServiceSource December 2008 - March 2014
Carolinas Healthcare System October 1998 - May 2007
United States Marine Corps June 1989 - June 1996
Skills
Networking, Troubleshooting, Software Documentation, System Administration, SharePoint, Disaster Recovery, Leadership, Management, Program Management, Active Directory, Visio, Project Management, Network Administration, Microsoft Office, Windows, Computer Hardware, Team Building, Access, HTML, SDLC, Customer Service, XP
Education
Capella University 2015 — 2018
Master of Science (MS), Computer and Information Systems Security/Information Assurance
Montreat College 2002 — 2007
Bachelors, Business Administration
City and County of Denver March 2013 - Present
ServiceSource March 2013 - March 2013
Enterprise Holdings Inc. October 2007 - March 2013
Enterprise Rent-A-Car June 2005 - September 2007
Skills
Accounting, PeopleSoft, QuickBooks, Microsoft Excel, Budgets, Microsoft Office, Customer Service, Financial Modeling, Microsoft Word, Outlook, Access, PowerPoint, Finance, Management, Financial Analysis, Data Analysis, Policy
Education
California State University-Chico 2000 — 2005
BS, Finance and Accounting
ServiceSource March 2012 - Present
ServiceSource 2010 - 2012
Little Leaves of Boulder 2008 - 2009
Avnet Technology Solutions 2006 - 2007
General Electric 2005 - 2006
General Electric 2003 - 2006
General Electric 2000 - 2003
Pearl Izumi 1997 - 1999
Skills
Process Improvement, Program Management, Leadership, Business Planning, Enterprise Software, Six Sigma, Strategy, Business Process, Account Management, Sales Operations, Integration, Management, Solution Selling, Forecasting
Education
Brown University
BA, History
ServiceSource October 2014 - Present
Skills
Mergers, Accounting, US GAAP, Finance, Sarbanes-Oxley Act, Process Improvement, Forecasting, Financial Analysis, Financial Reporting, Internal Controls, Auditing, Internal Audit, SAP, Financial Accounting, Budgets, Consolidation, CPA, GAAP, Managerial Finance, Pricing, Mergers & Acquisitions, Sarbanes-Oxley, General Ledger, IFRS, Variance Analysis, Business Integration, P&L, Business Planning, Cost Accounting, Business Process..., SEC filings, ERP, Financial Modeling, Financial Audits, Management, Leadership, SEC Filings
Education
Brigham Young University 1989 — 1997
Masters of Accountancy, Accounting
Richmond American Homes May 2014 - Present
ServiceSource July 2012 - April 2014
Cognizant Technology Solutions December 2010 - June 2012
Cashco, Inc. February 2001 - December 2010
Central Vermont Public Service Corporation October 2000 - February 2001
SCANA July 2000 - October 2000
SCANA March 2000 - June 2000
Deloitte March 1999 - February 2000
Dynamics Research Corporation October 1998 - February 1999
Deloitte February 1998 - September 1998
Skills
Requirements Analysis, SDLC, Integration, SharePoint, Databases, Visio, SQL, CRM, Software Development, Oracle, Business Analysis, ERP, Systems Analysis, Software Project..., Change Management, Microsoft SQL Server, UML, Project Management, ETL Tools, SSIS, SSRS, Microsoft Dynamics, Process Automation
Education
Boston University 2010 — 2010
Information Technology Project Management, Information Technology Project Management
Kansas Wesleyan University 2005 — 2006
Master's Degree, Financial Accounting, Managerial Accounting, Managerial Finance, Statistical Analysis, A
National Institute of Information Technology 1992 — 1995
Graduate Diploma in Systems Management, SSAD, OOPS, RDBMS, C, COBOL, 4-GL, UNIX, Programming, A
University of Calcutta 1987 — 1991
BS, Bachelors Degree in Science, Physics, Chemistry and Mathematics
Burton Snowboards October 2010 - Present
ServiceSource December 2009 - October 2010
Skills
Supply Chain, Sales, Project Management, SAP, Retail, Inventory Management, Strategy, Analysis, Forecasting, Pricing, Finance, Competitive Analysis, Cross-functional Team...
Education
Bryant University 2003 — 2007
Bachelor of Science (B.S.), Marketing
Rally Software June 2015 - Present
ServiceSource July 2013 - May 2015
ServiceSource October 2010 - June 2013
Langlois-Racine Dance School September 2004 - June 2010
Akrimax Pharmaceuticals May 2009 - August 2009
Rite Aid Pharmacy March 2007 - August 2008
Skills
Forecasting, Customer Satisfaction, Sales Management, Sales, Salesforce.com, Sales Operations, Cross-functional Team..., Process Improvement, Leadership, Account Management, Sales Process, CRM
Education
State University of New York College at Plattsburgh 2006 — 2010
BA, Mathematics, Business and Accounting
California State University-Monterey Bay
Boeing May 2014 - Present
ServiceSource January 2014 - May 2014
Scout Analytics December 2011 - May 2014
Central Washington University January 2009 - December 2011
TSA January 2004 - January 2009
US Army September 1997 - September 2001
Skills
Microsoft SQL Server, High Availability..., iSCSI, Equallogic Storage, Linux System..., Data Network Design, Capacity Planning, Microsoft Exchange, Virtualization, IT Infrastructure..., Dell Computers, Troubleshooting, Networking, Linux, Software Installation, Storage, Network Security
Education
Central Washington University 2008 — 2010
Bachelor of Applied Science (BASc), Information Technology Administrative Management
Highline Community College 2005 — 2007
Associate of Arts and Sciences (AAS), Network Specialist
Highline Community College 2005 — 2007
Associate of Arts and Sciences (AAS), Data Recovery and Forensics
Colorado Therapeutics January 2015 - Present
Gastroenterology of the Rockies September 2014 - January 2015
ServiceSource February 2014 - April 2014
Uno de 50 July 2013 - December 2013
Pottery Barn Inc November 2012 - March 2013
Glassmith II January 2009 - September 2010
Skills
Merchandising, Retail, Inventory Management, Store Management, Trend Analysis, Apparel, Retail Sales, Cashiering, Inventory Control, Time Management, Loss Prevention, PowerPoint, Customer Service, Sales, Microsoft Word, Management, Marketing
Education
Boston University 2013 — 2013
Russian Language and Literature
Lasell College 2010 — 2013
Bachelor's degree, International Business, 3.0
Front Range Community College 2009 — 2010