Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
VMware January 2012 - Present
VMware March 2005 - January 2012
Egenera March 2003 - December 2004
Sprint December 2000 - March 2003
Sumaria Systems, Inc. August 1999 - November 2000
US Army February 1992 - August 1999
Skills
Technology Management, Sales Presentations, Systems Engineering, Virtualization, Storage Virtualization, Network Virtualization, Virtual Desktop..., Pre-sales, Disruptive Technologies, Disaster Recovery, Cloud Computing, Hybrid Cloud, Cloud Computing IaaS, Sales Management, Servers, Cisco Technologies, Data Center, VMware, Storage, SaaS, SAN, VMware Infrastructure
Education
University of Phoenix 2002 — 2005
Bachelors of Science, Information Technology
ASL Services Inc. August 2015 - Present
CSDVRS, LLC January 2015 - August 2015
Stratus Video Interpreting May 2012 - January 2015
CSDVRS, LLC December 2009 - May 2012
CSDVRS, LLC October 2008 - December 2009
Sprint 2006 - 2008
Home Equity Builders, Inc. & Allgreen Landscaping, LLC. 2005 - 2008
Utah Deaf Education and Literacy, Inc. March 2003 - October 2007
Sorenson Communications 2003 - 2005
Sorenson Communications January 2002 - January 2004
Skills
Telecommunications, Customer Service, Sales, Video Conferencing, Marketing, Social Media, Management, Training, Strategic Planning, Leadership, Public Speaking, Networking, Sales Management, Marketing Communications, Team Leadership, Social Media Marketing, Event Planning, Marketing Strategy, Wireless, Coaching, Call Center, PowerPoint, Product Management, Social Networking, Call Centers, Telepresence, Domestic & Global Sales, Key Client Relationships, Building Brand Awareness, New Business Development, Business Relationship..., Project Management, Teaching and Training, Operations Management, Product Development, Technical Writing, Executive Financial..., Strate, Contract Negotiation, Technical Product..., Team Building, Cross-functional Team..., Microsoft Office, Strategy, Business Development, Nonprofits, Start-ups, Community Outreach
Education
Utah State University 1999 — 2003
Bachelor of Arts (BA), English / Technical Writing
University of Phoenix
Masters of Business Administration, Marketing/Marketing Management, General
Allscripts February 2012 - January 2015
Eclipsys Corporation August 2009 - January 2012
Symantec 2003 - 2009
Sprint April 2000 - July 2003
Home Depot 1988 - 2000
Skills
Business Analysis, Team Leadership, Technical Support, Business Intelligence, Quality Assurance, Salesforce.com, Business Process, Oracle Order Management, Team Building, Customer Service, Management, Project Management, Six Sigma, Business Process..., Healthcare Information..., Event Planning, Microsoft Office, Software Documentation, Process Improvement, Risk Management, Analytical Skills, Analytics
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2001 — 2005
Bachelor of Science (B.S.), Management & Marketing
Sprint 2009 - Present
Sprint 2007 - 2009
Sprint 2002 - 2007
Skills
Solution Selling, Telecommunications, Wireless, M2M, Salesforce.com, Direct Sales, Sales, Mobile Devices, Cross-functional Team..., Retail, Management, Customer Retention, Selling, Account Management, Marketing, Recruiting, Sales Operations, Sales Process, Cold Calling, Strategic Partnerships, Customer Experience, Training, B2B, Business Strategy, Call Centers, Project Management, Managed Services, Sales Presentations, Customer Satisfaction
Education
University of Phoenix 2007 — 2009
AAB, Business Management- Communications
University of Phoenix
Bachelor of Science (B.S.), Communications, Currently Pursuing
Ultra Mobile April 2014 - Present
Sprint March 2013 - April 2014
International Latin Broadcasting, LLC (ILBtv) July 2011 - January 2013
NuAgeSolutions, LLC June 2010 - June 2011
Universal Data Consultants, Inc July 2006 - May 2010
Universal Data Consultants, Inc. January 2007 - December 2008
Universal Data Consultants, Inc. July 2006 - December 2006
Sprint Nextel October 2003 - June 2006
Sprint Nextel January 2003 - September 2003
Sprint Nextel January 2002 - December 2002
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, New Business Development, Business Planning, Sales Management, Sales Operations, Distribution Strategies, Key Account Management, Key Account Development, Negotiation, Leadership, Business Development, Management, Marketing, Marketing Strategy, Customer Satisfaction, B2B, Contract Negotiation, Retail, Training, Cold Calling, Team Leadership, Operations Management, Telecommunications, E-commerce, Budgets, Pricing, Customer Retention, Direct Sales, Account Management, Salesforce.com, Selling, Sales Process, Sales, Strategic Partnerships, Sales Presentations, CRM, Competitive Analysis, Product Marketing, P&L Management, Forecasting
Education
University of Phoenix 2000 — 2003
University of Phoenix
AT&T June 2015 - Present
Sprint October 2005 - October 2014
Skills
Customer Support, Technical Support, Troubleshooting, Wireless, Call Centers, Team Leadership, Mobile Devices, Integration, Networking, Customer Service, Testing, Software Installation, Software Documentation, Computer Hardware, Training, Customer Experience, Customer Satisfaction, Operating Systems, Microsoft Office, Windows 7, Leadership, Hardware, Microsoft Word, PowerPoint, Outlook, Account Management, Microsoft Excel, Telecommunications, Wireless Networking, Windows XP, Project Management, Windows, Routers
Education
University of Phoenix
Software Engineering
Computer Science Corporation February 2012 - Present
Xerox November 2005 - February 2012
Medco Celesio BV March 2004 - May 2005
JPMorgan Chase & Co. November 2002 - October 2003
Sprint October 2001 - November 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Team Building, Project Management, Accounting, Management, Coaching, Financial Analysis, Analysis, Access, SAP, Teamwork, Invoicing, Account Management, Policy, Finance, Government, Team Leadership, Lotus Notes, Data Analysis, Leadership, Time Management, Training, Process Improvement, Customer Satisfaction, Forecasting, Business Analysis, Accounts Receivable, Administration, Troubleshooting, Pricing, Risk Management, Team Management, Payroll, Human Resources, Telecommunications
Education
University of Phoenix 2015 — 2017
Master's degree, Accounting and Business/Management
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Accounting and Finance
Sprint February 2013 - Present
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Negotiation, Microsoft Word, Accounts Receivable, Sales, Process Improvement, Outlook, PowerPoint, Team Building, Credit, Inventory Management, Call Centers, Financial Analysis, Automotive, Team Leadership, Customer Retention, Account Management
Education
University of Phoenix 2013 — 2015
Bachelor of Arts (B.A.), Business Administration and Management, General
Keiser University-Orlando 2010 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General
City of Philadelphia April 2015 - Present
Samsung Telecommunications America July 2012 - January 2015
City of Philadelphia 2015 - 2015
AT&T Mobility July 2011 - July 2012
Clear August 2009 - July 2011
Broadview Networks 2006 - 2009
Sprint March 2001 - May 2006
Ericsson February 2000 - March 2001
Sprint PCS May 1998 - February 2000
Sprint PCS May 1998 - February 2000
Skills
Wireless, LTE, Telecommunications, 4G, WiMAX, Cellular Communications, Computer Network..., CDMA, Networking, VoIP, UMTS, Project Management, Microsoft Office, Microsoft Excel, Microsoft Project, TD-LTE, System Administration, Wireless Networking, Switches, Direct Sales, Time Management, Strategy, Rollout, Program Management, Troubleshooting, GSM, RF, Testing, Operations Management, Telecommunications..., Microwave, Management, System Deployment, Visio, 3G, Integration, Fiber Optics, Sales Management, Service Delivery, Mobile Devices, Site Development, RF Engineering, Access, IP, Network Design, T1, Site Acquisition, Engineering, Account Management, Vendor Management
Education
University of Phoenix
Bachelor’s Degree, BSB/PJ, 3.75
Northeast Catholic High School
Verizon Wireless January 2014 - Present
Verizon Wireless August 2004 - Present
Sprint July 2003 - August 2004
Wireless Dimensions December 2000 - July 2003
Skills
Direct Sales, Customer Retention, Solution Selling, Wireless, Customer Experience, Telecommunications, Sales, Mobile Devices, Cellular Communications, Mobile Technology, Customer Service, Team Leadership, Retail, Quotas, Building Relationships, Training, Leadership, Inventory Management, Outlook, Employee Training, Coaching, Account Management, M2M, CRM
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Marketing
Western Kentucky University 2000 — 2002
Marketing
Greenbrier High School 1996 — 2000
Consolidated Communications 2014 - Present
The Frontline Group 2013 - 2014
Level 3 Communications 2009 - 2013
Sprint 1998 - 2009
Pixelon.com 1999 - 2000
Lowe Enterprises June 1997 - May 1998
FileNet August 1995 - June 1997
US Navy April 1986 - April 1992
Skills
VoIP, Managed Services, Telecommunications, Data Center, MPLS, WAN, Wireless, IP, Network Design, Solution Selling, SIP, Networking, Network Architecture, Ethernet, Cisco Technologies, Security, Network Engineering, LAN-WAN, Troubleshooting, Telephony, Cloud Computing, Co-location, Optical Fiber, QoS, Wireless Networking, SIP Trunking, Sales Engineering, Fiber Optics, Metro Ethernet, TDM, IT Management, VPN, DWDM, TCP/IP, Hosted Services, Business Analysis, Converged Communications, Performance Improvement, Strategic Planning, Cloud Applications, Procedure Development, Policy Generation, Technical Writing, Six Sigma, Business Strategy, VPLS
Education
University of Phoenix 2001 — 2005
BS, Business Management
Coastline Community College 2000 — 2001
AA, Nuclear Power Technology
Evanta November 2013 - Present
Citi September 2011 - Present
Cerner Corporation March 2011 - September 2011
Fishnet Security, Inc October 2006 - March 2011
Sprint Nextel April 2006 - October 2006
Unisys / USDA Security June 2004 - April 2006
Sprint January 2000 - June 2004
Van Kampen Funds January 1998 - January 2000
Skills
Risk Management, CISSP, Information Security..., Physical Security, Mobile Security, Data Security, Technical Leadership, Risk Assessment, Security, Penetration Testing, Firewalls, Security Audits, Cloud Computing, Disaster Recovery, Network Security, PCI DSS, Governance, Information Technology, Information Security, Professional Services, Business Process, Computer Forensics, Security Architecture..., Vulnerability Management, Vulnerability Assessment, Strategy, Computer Security, IT Audit, Business Continuity, Identity Management, Virtualization, Application Security, Security Management, CISA, Security Awareness, CISM, ISO 27001, Security Policy, Encryption
Education
University of Phoenix
Bachelor of Science, Business Management
FedEx Office April 2014 - Present
Sprint March 2013 - April 2014
Windstream Communications November 2010 - March 2013
CenturyLink June 2005 - October 2010
RadioShack 2002 - 2005
Primerica 2002 - 2005
Hangar51 December 2001 - August 2002
Skills
Customer Service, Human Resources, Recruiting, Store Management, Employee Training, Emerging Markets, Budgets, Retail, Leadership, Marketing, Management, Telecommunications, Customer Satisfaction, Call Center, VoIP, Sales, Sales Management, Wireless, Team Building, Account Management, Direct Sales
Education
University of Phoenix 2007 — 2009
Associate of Arts Business, Business
Monticello High School
University of Phoenix
Bachelor of Business Administration (BBA)
Sprint June 2009 - Present
Sprint December 2005 - June 2009
Sprint June 2004 - December 2005
Skills
Workforce Management
Education
University of Phoenix
Project Management
Capital Group Companies - American Funds February 2005 - Present
Sprint October 2001 - February 2005
Sprint August 2000 - October 2001
Sprint February 1999 - August 2000
Sprint PCS August 1997 - February 1999
Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Team Building, Social Media, Outlook, Mutual Funds, PowerPoint, Data Entry, Retail, Sales, Business Analysis, Competitive Analysis, Customer Satisfaction, Leadership, Marketing
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
True Star Health September 2012 - Present
Sprint May 2012 - Present
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Psychology
Sales Management February 2011 - Present
Concentrix 2012 - 2013
Sprint January 2007 - November 2009
AT&T Mobility 2005 - 2006
Education
University of Phoenix 2006 — 2010
BSBM, Business Management
Sprint August 2012 - Present
Dish January 2012 - August 2012
ViaSat August 2006 - June 2011
Amdocs June 2005 - August 2006
Evolving Systems October 2004 - June 2005
ICG Communications 1998 - 2004
Skills
Security Audits, Billing Operations, Billing Systems, Telecommunications, Process Improvement, Business Analysis, Compliance, Business Assurance, Telecommunications..., Integration, Testing, Management, Access, Vendor Management, Business Process, Requirements Analysis, SDLC, Business Process..., Visio, System Deployment, Wireless, Agile Methodologies, Quality Assurance, ITIL, User Acceptance Testing, SQL, SharePoint, Call Centers, System Testing, Software Quality...
Education
University of Phoenix
Sprint September 2012 - April 2014
Teleperformance January 2009 - May 2011
Education
University of Phoenix 2009 — 2014
Associate Degree, Health/Health Care Administration/Management
Audi of America May 2015 - Present
Modis International January 2015 - May 2015
Modis International March 2014 - January 2015
H&R Block November 2012 - March 2014
S.V.L. Jewelry & Things LLC September 2011 - February 2014
Residential Home Health January 2011 - July 2011
Vikings Youth Sports Organization (VYSO) 2010 - 2011
SPRINT July 2009 - October 2009
TMOBILE December 2008 - June 2009
Verizon Wireless May 2006 - March 2008
Skills
MSWord, Microsoft Power Point, Microsoft Excel, Adobe Reader, Web Design, Troubleshooting, Customer Service, Time Management, Call Centers, Team Management, Nonprofits, Windows, Team Leadership, Training, Team Building, Sales Management, Customer Retention, Microsoft Word
Education
University of Phoenix 2008 — 2011
Bachelors of Science, Human Services
City of Elk Grove November 2012 - Present
Digi International November 2005 - November 2012
Sprint February 2004 - October 2005
Sprint June 2002 - January 2004
Sprint April 1997 - May 2002
United States Air Force June 1987 - June 1997
Skills
Kaspersky Security..., Windows Server Update..., Microsoft Deployment..., SharePoint 2010, Syntellect Call Center, Solarwinds Network..., Windows Server, Powershell, Windows Scripting, SQL Server Integration..., VMware ESX, VMware ESXi, Active Directory, Windows 7, Windows 7 Migration, Computer Hardware, Switches, Monitors, SharePoint, Network Administration, Security, Troubleshooting, Technical Support, Operating Systems, Networking, Cisco Technologies, Servers, SSIS, VMware, Linux
Education
NetApp Certified Data Management Administrator (NCDA) 2013 — 2013
University of Phoenix 2000 — 2003
Bachelor of Science, Information Technology
OfficeMax 2013 - 2014
Sprint 2012 - 2013
Best Buy 2009 - 2012
Best Buy 2007 - 2009
Best Buy 2006 - 2007
Best Buy 2004 - 2006
Skills
Public Speaking, Sales Management, Human Resources, Training, Customer Service..., Business Planning, Team Leadership, People Development, Recruiting, Coaching, Social Networking, Teleseminars, Cost Minimization, Profit Optimization, P&L Improvement, Shrink Reduction, Sales Management..., Solution Selling, Sales Leadership..., Complex Sales, Sales Growth, Building High..., Exit Interviews, Employee Relations, Affirmative Action, Customer Service..., Performance Appraisal, Employee Training, Store Management, Retail, Merchandising, Big Box, Inventory Control, Inventory Management, Profit, Visual Merchandising, Customer Experience, Planograms, Customer Service, Team Building, New Hire Training, Customer Satisfaction, Performance Management, New Hire Orientations, Retail Sales, Sales, Employee Engagement, Leadership Development, Employee Recognition, Payroll
Education
University of Phoenix
Bachelor of Arts, Business Administration
Veterinary Pet Insurance (a Nationwide Company) 2003 - Present
Chino Hills Jr All American Football 2014 - 2015
Chino Hills Jr All American Football 2014 - 2015
Sprint September 1998 - October 2002
Skills
Call Centers, Workforce Management, Cross-functional Team..., Process Improvement, Insurance, Business Analysis, Vendor Management, Team Building, Strategic Planning, Change Management, Management, Project Management, Business Intelligence, Business Process..., Team Leadership, Call Center, Training, Employee Training, Performance Metrics, Risk Management, Analysis, Leadership, Business Strategy, Forecasting, Consulting, Performance Management, CRM, Strategy, Operations Management, Business Planning, Program Management, Account Management, Management Consulting, Analytics
Education
University of Phoenix 2003 — 2005
Business Management, Business Administration and Management, General
University of Southern California - Marshall School of Business 2006 — 2006
Developing and Executing Successful Business Strategies, Developing and Executing Successful Business Strategies
Sprint January 2012 - Present
Sprint December 2007 - January 2012
JBN & Giant Communications, Inc June 2002 - July 2007
Skills
Oracle SQL Developer, MySQL, PHP4/5, Adobe Creative Suite, Microsoft Excel, VBA, VB.NET, Java, JavaScript, HTML 5, CSS, Linux, Unix, Agile Methodologies, Systems Analysis, Analysis, Databases, Relational Databases, Optimization, Reports
Education
University of Phoenix 2011 — 2014
Bachelor of Science (BS), Information Technology
MarketStar August 2014 - Present
Comcast Cable October 2012 - Present
MarketSource Inc./T-Mobile September 2009 - June 2012
Verizon Wireless May 2009 - September 2009
sprint August 2008 - May 2009
MarketSource April 2005 - July 2008
T/Cingular Wireless February 2000 - March 2005
T Wireless Services April 1993 - February 2000
Skills
Sales, Selling Skills, Retail, Loss Prevention, Inventory Management, Merchandising, Leadership, Marketing, Customer Service, Positioning, Budgets, Recruiting, Process Scheduler, Microsoft Works, Risk Management, Sales Management, Training
Education
University of Phoenix 2010 — 2012
education
Rutgers University 1984 — 1989
BA, Economics
Capital Group October 2009 - Present
The Capital Group Companies May 2005 - October 2009
University of Phoenix 2004 - 2007
Sprint February 2004 - May 2005
Sprint January 2003 - February 2004
Sprint October 2000 - January 2003
Sprint March 1998 - October 2000
IBM (INTEGRATED CORPORATE SOLUTIONS) February 1995 - March 1998
AMERICAN CENTURY January 1992 - February 1995
SCUDDER KEMPER INVESTMENTS May 1985 - January 1992
Skills
Agile Project Management, IT Strategy, Entrepreneurship, Vendor Management, Project Management, PMO, Process Improvement, Project Portfolio..., Strategic Planning, IT Management, SDLC, Change Management, Telecommunications, PMP, Program Management, Leadership, Disaster Recovery, Management
Education
University of Phoenix 2004 — 2007
Doctorate, Business Administration
USC- Marshall School of Business 2002 — 2002
Certificate, Executive Management Program in Telecommunications
University of Central Missouri 1989 — 1992
Master of Science, Industrial Management
University of Central Missouri 1981 — 1985
Bachelor of Science, Electronics Engineering Technology
Bridgepoint Education November 2011 - April 2013
Arapahoe County Human Services April 2011 - May 2012
Harvest Christian Center July 2010 - April 2011
Aurora Loan Services July 2009 - July 2010
Jones International University 2009 - 2009
Sprint/Nextel December 2005 - June 2008
Sprint December 2005 - May 2008
Nelnet October 2004 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Technologies, Strategic Planning, Problem Solving, Network Security, Wireless Networking, CompTIA A+ Certification, Security+, CompTIA Network+..., Customer Support, Router Configuration, Troubleshooting, Account Reconciliation, Active Directory, Data Warehousing, Remittance Processing, Microsoft Operating..., Laptops, Loan Servicing, Collections, Software Installation, Hardware Installation, Auditing, Loan Consolidation, Team Leadership, Training Facilitation, Organizational..., Exceptional public..., Motivational Speaking, Employee Relations, Coaching, Recruiting, Management, Call Centers, Time Management, Analysis, Interviews, Sales, Marketing, Quality Assurance, Customer Service, Human Resources, Networking, Software Documentation, Staff Development, Technical Support, Employee Training, Government
Education
The University of the Rockies 2012 — 2013
Master of Psychology, Organizational Development and Leadership, 4.0
University of Phoenix 1998 — 2008
Bachelor of Science, Business Management, 3.8
Vocational 2010 — 2011
Certification, A+, Network+ and Security+ Certified
EarthLink November 2014 - Present
Sprint October 2007 - October 2014
Sprint/EMBARQ April 2006 - October 2007
Sprint June 2000 - April 2006
Outsource April 1999 - June 2000
Skills
VoIP, Telecommunications, MPLS, Managed Services, Wireless, Cisco Technologies, IP, Cloud Computing, Unified Communications, Voice & Data Convergence, Mobile Devices, CDMA, M2M, 4G, Cisco Call Manager, LTE
Education
University of Phoenix
Sprint April 2015 - 2015
System Tech June 2009 - February 2014
Robinson Nevada Mining Company October 2006 - July 2009
Skills
Telecommunications, Integration, Wireless, Management, Wireless Networking, Project Management, Cross-functional Team..., Program Management, Training, Mobile Devices, Product Management, VoIP, Vendor Management, IP, Cellular Communications, Troubleshooting, RF, LTE, Networking, Testing, Team Building
Education
University of Phoenix 2014 — 2017
Bachelor's Degree, Information Technology with advanced business analytics
University of Phoenix 2010 — 2012
Associate of Arts and Sciences (AAS), Technology - Networking
United States Postal Service October 2000 - Present
Sprint September 2003 - January 2004
NEXTEL June 2000 - January 2003
Cintas January 2000 - June 2000
US Army October 1997 - January 2000
US Army January 1996 - October 1997
Skills
Customer Service, Public Speaking, Microsoft Office, Leadership, Team Building, Management, Microsoft Excel, Public Relations, Research, Strategic Planning, Process Improvement, Nonprofits, Community Outreach, Social Media, Marketing, Social Networking, Federal Government, Telecommunications, Networking, Government
Education
University of Phoenix 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Valencia Community College 1991 — 1994
General Studies
Lee Senior High School
Lee Senior High School
HUNeeDOs January 2012 - Present
Nexaira Wireless Inc August 2007 - January 2012
Novatel Wireless 2006 - 2007
Sprint January 2000 - June 2006
Skills
Wireless, M2M, Telecommunications, Mobile Devices, Strategic Partnerships, Channel, Sales Management, Product Management, Direct Sales, New Business Development, CDMA, Selling, VoIP, Cellular Communications, 4G, 3G, Business Development, Contract Negotiation, Solution Selling, IP, Product Marketing, Sales Operations, Start-ups, Networking, Mobile Technology, Sales, Account Management, Product Development, Managed Services, Management, Channel Partners, Cloud Computing, Customer Retention, Go-to-market Strategy
Education
University of Phoenix 2002 — 2005
BA, Business Management (4 LL courses to complete), A
National Education Center 1986 — 1988
Associates, Architectural/CAD Drafting
High School 1983 — 1986
Hyundai Translead January 2011 - Present
Mobile Messenger August 2009 - November 2010
Virign Mobile USA December 2005 - August 2009
Sprint October 2004 - October 2005
AT&T 1992 - 2004
Skills
Telecommunications, Mobile Devices, Team Leadership, Process Improvement, Call Center, Mergers & Acquisitions, Employee Benefits, Vendor Management, Cross-functional Team..., Team Building, Product Management, Strategic Planning, Project Management, Organizational..., Change Management, Training, Employee Relations, Recruiting, Operations Management, Talent Acquisition, Call Centers, Strategy, Customer Satisfaction, Human Resources, Program Management, Sales, Leadership, Customer Service, New Business Development, Performance Management, Budgets, Management, Business Development, Talent Management, Account Management, CRM, Outsourcing, Start-ups, Customer Retention, Coaching, Marketing, Personnel Management, E-commerce, Analysis, Business Strategy, Management Consulting, Market Research, Strategic Partnerships, Product Development, Project Planning
Education
SF Christian University & Seminary 2000 — 2004
BA, Theology
University of Phoenix
Human Resources Management Certificate
FEMnomenal Women in Business September 2009 - Present
ABC 15 June 2005 - Present
National Sales Network, Phoenix January 2010 - March 2012
Mocha Moms 2004 - October 2009
Regus 2006 - 2008
Early Rizers 2004 - 2006
Qwest January 2000 - October 2001
Sprint 1998 - 2000
Skills
Public Speaking, Coaching, Project Planning, Television, Social Media Marketing, Strategic Planning, Social Media, Marketing Strategy, Online Advertising, Marketing, Social Networking, Public Relations
Education
University of Phoenix 1998 — 2000
BS
Prime Therapeutics October 2013 - Present
DST Argus Health Systems October 2012 - September 2013
Apria Healthcare December 2010 - October 2012
US Bank May 2010 - July 2010
Sprint May 2008 - November 2009
Sprint September 2006 - May 2008
Sprint July 1998 - May 2008
Sprint March 1991 - July 1998
Skills
Customer Relations, Accounts Receivable, Customer Service, Project Management, Call Center, Customer Satisfaction, Process Improvement, Telecommunications, Program Management, Cross-functional Team..., Visio, Team Building, Customer Experience, Customer Retention, PeopleSoft, Team Leadership, Business Analysis, Troubleshooting, Operations Management, Account Management, Management, Human Resources, Training, Call Centers, Microsoft Office, Software Documentation, Leadership, Quality Assurance
Education
University of Phoenix 2003 — 2009
Bachelor of Science, Business Management
Goodman Networks December 2011 - Present
Texas Army National Guard March 2009 - October 2012
Goodman Networks February 2009 - October 2011
Missouri National Guard October 2005 - March 2009
Sprint September 2000 - February 2009
U.S. Navy/U.S October 1989 - September 2005
Kelly Technical Services November 1999 - September 2000
US Navy February 1991 - March 1991
Skills
Investigations, XML Databases, Troubleshooting, Access, Microsoft Office, Databases, Private Investigations, Networking, Software Documentation, Program Management, Human Resources, SharePoint, Training, Process Scheduler, Wireless, Microwave, Telecommunications, Management, Microsoft Excel, Testing, Leadership, Project Management, Vendor Management, Site Development, Cellular Communications, LTE, Outlook, Project Planning, Team Building, Customer Service, Siterra, CDMA, 4G, System Deployment, WiMAX, UMTS, Optical Fiber, Computer Network..., T1, Network Design, Fiber Optics, Technical Support, Security, Integration, Switches, GSM, RF, Wireless Networking, VoIP, 3G
Education
ITT Technical Institute-Arlington 2010 — 2013
Bachelor of Science (B.S.), Project Management, 3.67
ITT Technical Institute-Kansas City 2005 — 2009
AA, Criminal Justice
University of Phoenix 2003 — 2005
Associates, Criminal Justice Administration
N. Kansas City High SchoolN.K 1984 — 1992
Diploma, Basic Studies
Sprint April 2015 - Present
Deutsche Bank April 2006 - June 2014
Cinram Corporation January 2006 - March 2006
AT&T August 1998 - April 2005
Skills
Telecommunications, Wireless, Management, Analysis, Service Delivery, Consulting, Business Analysis, IT Service Management, Service Management, Databases, Marketing, Change Management, Networking, Technical Support, Project Management, Troubleshooting, Leadership
Education
University of Phoenix 2014 — 2016
Associate's Degree, Business Administration and Management, General, 3.5
CareerSource Research Coast September 2014 - Present
Spherion June 2014 - Present
Vizion Consulting January 2012 - Present
Florida Maritime Training Academy September 2012 - June 2014
Georgia Rehab Services June 2011 - January 2012
Semi-Trailers Big Box March 2011 - June 2011
Sprint January 2010 - March 2011
Strictly Mechanical 2011 - 2011
RedPrairie July 2007 - March 2009
G&C Holdings June 2005 - January 2007
Skills
Vendor Management, Recruiting, Talent Acquisition, PeopleSoft, Technical Recruiting, Employee Relations, Process Improvement, Performance Management, Human Resources, HRIS, Project Management, Business Analysis, Training, Applicant Tracking..., Onboarding, Sourcing, Benefits Administration, Account Management, Team Building, Social Media Marketing, New Business Development, college/career fair..., College Recruiting, Management, Time Management, Temporary Staffing, Customer Service, Temporary Placement, Interviews
Education
Chamblee H.S.
University of Phoenix
Healthcare Administration
CuraScript Specialty Distribution, An Express Scripts Company June 2014 - Present
CenturyLink Technology Solutions April 2013 - June 2014
PinTari Group June 2010 - June 2013
Sprint November 2007 - June 2010
Perfect Wedding Guide May 2005 - November 2007
Aon Hewitt September 2001 - May 2005
Skills
Data Center, Cloud Computing, Virtualization, Disaster Recovery, Security, VMware, Cisco Technologies, SaaS, Vendor Management, Troubleshooting, Enterprise Software, Servers, ITIL, Managed Services, Solution Selling, Telecommunications
Education
Western Governors University 2011 — 2013
Master of Business Administration (M.B.A.), Leadership and Strategy
University of Phoenix 2001 — 2004
Bachelor of Business Administration (B.B.A.)
Bank of America March 2005 - Present
Sprint June 1998 - February 2004
MCI Corporation October 1997 - June 1998
US Army June 1990 - October 1997
Skills
Technical Support, Troubleshooting, Disaster Recovery
Education
University of Phoenix 2001 — 2004
Sprint July 2007 - Present
Skills
Telecommunications, Mobile Devices, VoIP, Wireless, IP
Education
University of Phoenix 2002 — 2004
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services, 3.8
Century 21 Birchwood Realty, Inc. July 2011 - Present
Sprint March 2006 - April 2009
IBM June 1999 - July 2005
Skills
Buyer Representation, Short Sales, Relocation, First Time Home Buyers, Sellers, Listings, Real Estate
Education
University of Phoenix 2003 — 2005
Associate's degree, Information Technology Project Management
Pentagon Federal Credit Union October 2014 - Present
Pentagon Federal Credit Union August 2012 - Present
Capital One April 2012 - August 2012
Capital One May 2011 - March 2012
Mobile Insight, LLC September 2009 - April 2011
Sprint Nextel January 2008 - March 2009
Sprint Nextel January 2005 - April 2006
Sprint March 2005 - March 2006
Nextel Communications 2004 - 2005
Nextel Communications 2003 - 2004
Skills
Vendor Management, Sarbanes-Oxley, Knowledge Management, Disaster Recovery, Identity Management, Business Continuity, System Administration, WAN, Change Management, Network Engineering, Strategic Planning, Program Management, Consulting, Security, Training, Desktop Environment, Software Development..., Enterprise Architecture, Process Improvement, Enterprise Portals, Portal Technologies, Information Security, Product Lifecycle..., Integration, Contract Negotiation, CISSP, Business Process..., SDLC, Management, Software Documentation, Data Center, Active Directory, Enterprise Software, Information Technology, Servers, Outsourcing, SaaS, Business Process, PCI DSS, Computer Security, Leadership, IT Management, Software Development, Networking, Agile Methodologies, IT Strategy, Vulnerability Management, Security Management
Education
University of Phoenix 2005 — 2007
Information Technology
Compliance, Regulatory and Audit 2004 — 2007
Risk Management
Nextel University 2000 — 2004
Management
American Mgmt Association 1992 — 1993
Management
U.S. Navy 1978 — 1982
Communications
WebMD July 2009 - March 2010
Valtech April 2008 - December 2008
DoubleClick April 2006 - April 2008
Travelocity May 2005 - April 2006
Verizon Data Services September 2002 - May 2005
Sprint August 2001 - April 2002
BusinessEdge Solutions May 2000 - May 2001
DMR Consulting November 1998 - May 2000
MCI May 1994 - November 1998
United States Air Force March 1983 - April 1994
Skills
Scrum, JIRA, XP, Kanban, SharePoint, Rational Team Concert, Collabnet Team Forge, Testing, Software Development, Windows XP, Agile Methodologies, Project Planning, SDLC, Software Project..., Integration, Project Management, Certified Scrum Master...
Education
University of Phoenix 2006 — 2008
MBA
University of Phoenix 1998 — 2000
BSB
U.S. Cellular June 2013 - Present
U.S. Cellular December 2009 - June 2013
Sprint March 2002 - March 2009
Sprint September 1998 - March 2002
Ericsson July 1992 - October 1997
Ericsson April 1990 - July 1992
MCI March 1985 - April 1989
United States Air Force November 1975 - November 1981
Skills
Troubleshooting, Iso 9000, Public Speaking, Wireless, Computer Network..., Telecommunications, CDMA, Wireless Networking, Cellular Communications, GSM, Networking, EVDO, 4G, Team Leadership, IP, WiMAX, Network Design, SS7, Ethernet, Switches, Strategy, Microwave, Management, Cross-functional Team..., RF, LTE, VoIP, Vendor Management, Product Management, Mobile Devices, 3G, Integration, Program Management, UMTS, Broadband, Fiber Optics, Wireless Broadband, TDMA, T1, System Deployment, Network Optimization, Network Engineering, ATM networks, WiFi, CDMA2000, Backhaul, Routers, Optical Fiber
Education
University of Phoenix 2003 — 2006
BS, Bachelor of Science - Business Management
Hyles Anderson College
Sprint IC - IT Engineering and OperationsSprint Nextel2004 - October 2014
Sprint 2004 - September 2014
Skills
Wireless, Telecommunications, VoIP, IP, Active Directory, Vendor Management, Cisco Technologies, Call Centers, Data Center, Networking, Troubleshooting, System Deployment, WAN, Disaster Recovery, Routers, Switches, Network Engineering, VPN, LAN-WAN, TCP/IP, Computer Network..., Network Architecture, MPLS, Technical Support, ITIL, Routing, Wireless Networking, Integration, Network Security, Firewalls, Network Administration, Security, Unified Communications, Cisco IOS, IT Management
Education
University of Phoenix 1986 — 2000
Aon - National Flood Services July 2015 - Present
RF Technologies June 2013 - July 2015
Apex Systems December 2012 - June 2013
Apollo Group August 2008 - October 2012
Tolt Service Group July 2006 - July 2008
GE Healthcare July 2004 - June 2006
Fujitsu Transaction Solutions (Formerly Optimal Robotics) April 2002 - July 2004
Sprint March 2000 - November 2001
Unimark Inc March 1999 - March 2000
Zehnder Electronics September 1996 - March 1999
Skills
Apple Certified Support..., Lenovo Certified, Dell Workstations, A+ Certified, Computer Hardware, Network+, Troubleshooting, Active Directory, Audio Visual Support, Microsoft Office 2007, Windows 7, Windows XP Pro, Electronics Repair, Telecommunications, Altiris Console, Acronis True Image, LANDesk, Office 2010, DOS, Military Experience, SONET, SCCM, VPN, VMware, Lock Out Tag Out, HTML, Military Training, Carpentry, Interpersonal..., Wireless Networking, System Administration, Printers, Technical Support, Computer Repair, Visio, Spectrum Analyzer, DWDM, Point-Of-Sale Systems, Win-PaK, Cabling, Cable Management, Field Service, HIPAA, RDP, Digital Signage, Imaging Software, Avaya IP Telephony, Switches, Customer Service, Microsoft Office
Education
University of Phoenix-Kansas City Campus 2011 — 2014
BSM, Managment, 3.68
Electronics Institute 1996 — 1998
Associate's, Telecommunications
T-Mobile April 2009 - Present
Webster University May 2003 - May 2009
Sprint Nextel November 2004 - April 2009
Sprint February 2001 - November 2004
Circuit City July 2000 - January 2001
Circuit City November 1997 - July 2000
Law Offices of Rod Sager 1994 - 1997
Charlottesville Police Department 1991 - 1993
Skills
Employee Relations, Private Investigations, Telecommunications, Outsourcing, Employment Law, Payroll, Enforcement, Training, Team Building, Management, Research, Recruiting, Loss Prevention, Vendor Management, Contract Negotiation, Human Resources, Risk Management, Personnel Management, Internal Investigations, Project Planning, Policy, Legal Compliance, Legal Research, Workforce Planning, Analysis, Leadership
Education
University of Phoenix 2000 — 2002
MAOM, Organizational Management
University of Richmond School of Law 1993 — 1997
University of Virginia 1988 — 1993
BA, Psychology, Sociology
Albemarle High School 1984 — 1988
Deloitte Consulting LLP August 2015 - Present
Hitachi Consulting August 2014 - June 2015
NetCracker May 2012 - August 2014
Convergys May 2006 - May 2012
Sprint 1997 - 2006
Sprint 1992 - 1997
Sprint 1991 - 1992
Sprint 1985 - 1990
Sprint 1984 - 1985
Skills
Testing, System Testing, SDLC, Quality Assurance, User Acceptance Testing, Mainframe, Test Planning, Quality Center, Software Quality..., Software Development, COBOL, Requirements Analysis, Telecommunications, Application Development, Telecommunications..., Microsoft Excel, Microsoft Office, Microsoft Word, Teaching, Team Leadership, Teamwork, Web Design, Test Management, Test Cases, Manual Testing, Regression Testing, Business Analysis, Client Liaison, Billing Systems, Defect Tracking, Performance Testing, SharePoint, Visio, Systems Analysis, Integration Testing, QTP, Databases, Software Documentation, Integration, Project Management, Software Project..., CMMI, Test Automation, Agile Methodologies, CRM, Waterfall, DB2, Analysis, PL/SQL, SQL
Education
Webster University 2004 — 2007
Masters, Educational Technology
Webster University 2001 — 2003
Masters, Computer Resources and Information Management
University of Phoenix 1998 — 2000
BS, Business and Information Services
Valencia College 1983 — 1984
Associate of Arts, Data Processing
Valencia College 1981 — 1983
Associate of Science, Computer Science
Harte Hanks 2015 - Present
Austin Energy April 2011 - May 2013
Sprint March 2003 - March 2010
Education
University of Phoenix 2008 — 2010
Associates of Arts in Criminal Science, Criminalistics and Criminal Science
Orange County Government June 2014 - Present
Sprint January 2008 - March 2014
CenturyLink Technology Solutions June 2006 - December 2008
Sprint June 2001 - June 2006
Bellsouth- Mobility May 1996 - June 2001
The Hartford January 1994 - March 2000
Florida Department of Highway Safety and Motor Vehicles January 1991 - March 1996
Skills
Computer/Data-Entry/Wind..., Management, Software Documentation, Troubleshooting, Sales, Time Management, Accounting, Accounts Payable, Call Centers, Coaching, Customer Satisfaction, Insurance, Networking, Team Leadership, Security, Customer Service, Public Speaking, Microsoft Office, Leadership, Microsoft Excel, Project Management, Microsoft Word, Training, Negotiation, Contract Negotiation, Corporate Communications, EMS, Public Safety, Structural Firefighting, Vehicle Extrication, Wildland Firefighting
Education
Valencia College
Fire Science and Emergency Medicine
Jeff Davis High School
Business Administration, Management and Operations
University of Phoenix
Computer Software Engineering
Humana July 2013 - Present
AT&T Advertising Solutions October 2011 - July 2013
Anthem Blue Cross and Blue Shield January 2009 - December 2012
Sprint September 2000 - October 2008
US West Wireless 1998 - 2000
Skills
Strategic Planning, Process Improvement, Marketing, CRM, Leadership, Team Building, Contract Negotiation, New Business Development, Customer Service, Operations Management, Negotiation, B2B, Training, Strategic Partnerships, Vendor Management, Management, Business Development, Insurance, Sales, Sales Operations, Forecasting, Dental Insurance, Vision Insurance, Final Expense Planning, Life Insurance, Term Life Insurance, Whole Life, Medicare Advantage, Medicare Part D, Medicare/Medicaid..., Medicare Prescription..., Medicare, Medicaid, Marketing Strategy, Direct Sales, Lead Generation, Call Centers, Employee Benefits, Coaching, Advertising, Health Insurance, Account Management, Sales Presentations, Long-term Care, Managed Care, Market Planning, Direct Marketing, Sales Process, Selling, Program Management
Education
University of Phoenix
Business Management/Marketing
Bartell Drugs April 2015 - Present
Sprint September 2014 - Present
Gossip Imaging Beauty and Barber Salon April 2012 - August 2014
Target August 2010 - April 2012
Walmart March 2008 - August 2010
Skills
I am able to read lips..., I have the ability to..., I can multitask and get..., Microsoft Word, PowerPoint, Public Speaking, Loss Prevention, Asset Protection, Inventory Control, Inventory Management, Team Building, Customer Service, Leadership, Microsoft Office, Retail, Sales, Store Management, Time Management, Training
Education
University of Phoenix 2010 — 2014
Bachelors Business Science Management, Business Administration, Management and Operations
McCluer Senior High School 2002 — 2006
Bachelors of Science in Business, High School/Secondary Diplomas and Certificates
Cricket Wireless September 2014 - Present
Sprint August 2010 - December 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Microsoft Office, Management, Recruiting, Outlook, Windows
Education
University of Phoenix
Associate's degree, Criminal Justice and Corrections
Sage August 2015 - Present
Sprint February 2015 - August 2015
Sprint September 2012 - February 2015
Sprint April 2011 - August 2012
Sprint August 2008 - March 2011
United States Marine Corps December 2002 - December 2006
Skills
Inventory Management, Wireless, Team Building, Team Leadership, Customer Service, Customer Satisfaction, Account Management, Customer Experience, Retail, Telecommunications, Direct Sales, Management, Microsoft Office, Leadership Development, Wireless Networking, 4G, Outlook, Salesforce.com, Coaching, Microsoft Excel, Microsoft Word, Sales, PowerPoint, Marketing, New Business Development, Windows, Recruiting, Time Management, Merchandising, Android, Teamwork, Marketing Strategy, Social Networking, Research, Cellular Communications, Operations Management, CDMA, Leadership, Call Centers, Sales Operations, Training, Cold Calling, Sales Management, Customer Retention, Mobile Devices, Sales Process, Program Management, Solution Selling, Networking, Cross-functional Team...
Education
University of Phoenix 2010 — 2012
Bachelors Degree, Business Managment
Palomar College 2008 — 2009
Business Administration and Management, General
Teleperformance August 2014 - May 2015
TeleTech February 2013 - July 2014
Sprint September 2006 - February 2013
Skills
Team Leadership, Team Building, Quality Assurance, Quality Management, Microsoft Office, Call Centers, Customer Satisfaction, Project Management
Education
University of Phoenix 2009 — 2011
Associate’s Degree, Accounting, 2.96 GPA
Clarion Grand Park Hotel & Conference Center August 2014 - August 2015
Hawthorn Suites by Wyndham September 2012 - August 2014
Comfort Inn & Suites March 2012 - September 2012
Hawthorn Suites by Wyndham May 2010 - March 2012
Sprint August 2007 - April 2010
Skills
Hotels, Event Management, Sales Management, Sales Representatives, Banquets, Hospitality, Conferences, Food & Beverage, Conventional, Trade Shows, Catering, Groups, Customer Relations, Direct Sales, Key Account Development, Key Account Management, New Business Development, Sales Growth, Sales Operations, Sales Process, Market Penetration, Contract Negotiation, Hospitality Industry, Incentives, Event Planning, Hospitality Management, Public Relations, Sales, Property Management..., Management, Customer Service, Hotel Management, OnQ, Tourism, Resorts, Google Groups
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Business Administration
Plains High School 2000 — 2004
High school diploma, High School Diploma
Prime Healthcare Services September 2013 - Present
Sprint 1998 - 2001
Sprint 1997 - 1998
Sprint 1996 - 1997
Skills
Healthcare, Hospitals, Microsoft Excel, Customer Service, Healthcare Management, Healthcare Information..., Data Analysis, Management, UNIX, MS Office, Meditech, Quality Improvement, Physician Relations, Team Building, Facilitation
Education
University of Phoenix 2014 — 2016
Bachelor’s Degree, Management, 3.93
The Coca-Cola Company June 2013 - Present
Sprint May 2012 - April 2013
GoWireless, Inc. December 2011 - May 2012
Verizon Wireless February 1997 - June 2011
Skills
Wireless, Solution Selling, Mobile Devices, Sales Operations, Salesforce.com, Customer Retention, Account Management, Cellular Communications, Direct Sales, Sales Management, Sales Presentations, Team Building, Customer Service, Retail, Mobile Technology, Customer Experience, Coaching, Customer Satisfaction, Sales, Sales Process
Education
University of Phoenix
Business Administration, Management and Operations
Fortinet March 2015 - Present
Sprint October 2010 - Present
Verizon Wireless June 2007 - April 2010
Alcatel-Lucent August 2004 - March 2006
NEC Unified Solutions 2001 - 2004
Sun Microsystems June 2000 - August 2001
NEC Unified Solutions, Inc. 1995 - 2000
Octel 1990 - 1995
IBM ROLM Systems 1980 - 1990
Skills
Solution Selling, Unified Communications, Wireless, Managed Services, VoIP, Telecommunications, Direct Sales, Channel, Telephony, Account Management, MPLS, SaaS, B2B, Sales Process, Cold Calling, IP, Data Center, Salesforce.com, Cloud Computing, Sales Management
Education
University of Phoenix 1992 — 1994
BSBA
Morton East H.S.
Diploma
Sprint March 2014 - Present
Sprint February 2005 - March 2014
Sprint October 2000 - February 2005
Sprint June 1999 - October 2000
Skills
Project Management, Communication Skills, People Skills, Team Leadership, Sales, Troubleshooting, Training, Customer Satisfaction, Wireless, Customer Service, Management, Project Coordination, Leadership, Vendor Management, Cross-functional Team..., Telecommunications, Mobile Devices, Solution Selling, VoIP
Education
University of Phoenix 2002 — 2006
Bachelor of Science, Business Management
Utah State University 1997 — 1999
Aon Hewitt December 2008 - Present
Aon Hewitt May 2006 - December 2008
Sprint August 2002 - May 2006
Skills
Management, Customer Service, Microsoft Excel, Project Management, Leadership, Process Improvement, Training, Team Management, Performance Management, Vendor Management, BPO, Call Centers
Education
University of Phoenix 2012 — 2015
Associate of Arts (A.A.), Technology/Database Development
AT&T July 2014 - Present
Cricket Communications July 2008 - Present
Sprint May 1997 - March 2007
Nextel 1997 - 2007
Skills
Vendor Management, Telecommunications, Wireless, Cross-functional Team..., Program Management, PMP, Process Improvement, SDLC, PMO, Business Analysis, Integration, Mobile Devices, Software Project..., Project Management, Project Portfolio..., Call Centers, Product Management, Business Process..., Cellular Communications, Team Leadership, Budgets, Call Center, Training
Education
University of Phoenix 1997 — 1999
Business & general studies
Sprint December 2004 - Present
Education
University of Phoenix 2005 — 2011
BSB/A, Business
Cox Communications June 2005 - Present
Equant January 2003 - May 2005
British Telecom, North America February 2001 - November 2002
Urban Media Communications, Inc. April 2000 - January 2001
British Telecom, Concert Management Services November 1996 - April 2000
Turner Broadcasting Service, CNN Center December 1995 - November 1996
British Telecom Japan September 1994 - November 1995
British Telecom, Syncordia December 1991 - September 1994
Sprint May 1991 - December 1991
US Navy July 1986 - November 1990
Skills
Program Management, Cross-functional Team..., Process Improvement, Six Sigma, Supply Chain Management, Contract Negotiation, Procurement, Operations Management, Telecommunications, Product Development, Project Management, Project Planning, Sourcing, Supply Chain, Wireless, Quality Assurance, Networking, Leadership, Vendor Management, Product Management, Purchasing, Account Management, Management
Education
University of Phoenix
International Business
Cisco Systems October 2006 - Present
Cisco Systems October 2006 - February 2010
DJ Development & Services, LLC November 2004 - December 2008
University of California, Santa Cruz March 2003 - April 2006
Sprint 2000 - 2003
Sprint Enterprise Network Services 2000 - 2003
Sprint Paranet 2000 - 2003
Discover Financial Services July 2001 - December 2002
Paranet 2000 - 2002
IBeam Broadcasting 2001 - 2001
Skills
Vendor Management, Security, ERP, Project Management, Technology Management, Database Administration, Quality Assurance, Personnel Management, Databases, Information Technology, Data Center, SDLC, Troubleshooting, Program Management, System Administration, Change Management, Cross-functional Team..., Cloud Computing, Business Process, Enterprise Software, Integration, Strategy, Management
Education
University of Phoenix 2001 — 2004
BS
Sienna Systems November 2014 - Present
Foreign Service Institute February 2014 - November 2014
Tangible 2008 - February 2014
Sprint April 2006 - June 2008
Teligent 1999 - 2001
Skills
Firewalls, TCP/IP, Network Security, Cisco Technologies, PMP, Integration, Network Administration, Network Engineering, VMware, Data Center, Switches, Security, Telecommunications, Network Design, Virtualization
Education
University of Phoenix 2003 — 2005
Information Technology
Warrantech April 2015 - Present
Sprint March 2001 - October 2014
Ameritrade August 2000 - January 2001
Walgreens November 1997 - August 2000
Eckerd November 1995 - November 1997
Skills
Technical Support, Troubleshooting, WAN, Wireless, TCP/IP, Routers, Telecommunications, Network Design, ITIL, Vendor Management, VoIP, Integration, VPN, Unix, Switches, Wireless Networking, Network Administration, Software Documentation, Blackberry, Windows, Visio, Network Security, 4G, XP, Networking, Active Directory, Call Centers, Software Installation, System Administration, Windows 7, Windows Server, Windows XP, Avaya, Windows Vista, Computer Hardware, Avaya Technologies
Education
University of Phoenix
Information Technology
Sprint Sergeant/Telecommunications Team ChiefUS ArmyJanuary 1991 - August 1998
Education
University of Phoenix 2000 — 2003
Business Admin
Ericsson February 2013 - Present
Ericsson February 2011 - February 2013
Ericsson April 2009 - January 2011
Sprint Nextel January 2006 - March 2009
Sprint August 2004 - January 2006
Sprint September 2001 - September 2004
Nortel Networks July 2000 - September 2001
US ARMY and ARMY Reserve January 1990 - January 1998
Cellular One January 1994 - January 1997
Skills
EVDO, CDMA, Wireless, Switches, 4G, Integration, WiMAX, WCDMA, RF Engineering, Transmission, Testing, Telecommunications, LTE, IP, Cellular Communications, Network Engineering, BSS, Networking, Team Leadership, Backhaul, Microwave, RAN, Wireless Networking, GPRS, HSPA, VoIP, T1, SIP, Network Optimization, MPLS, Optical Fiber, ATM networks, RF, Ethernet, 3G, SS7, Computer Network..., DWDM, Management, System Deployment, Fiber Optics, Mobile Devices, UMTS, GSM, Network Design, Wireless Broadband, WiFi, 2G, Mobile Communications, SDH
Education
University of Phoenix 2001 — 2004
Business, e-Business
Nortel DMS-MTX TDMA and CDMA 1994 — 2002
Certifications, Operations and Support
Catholic University of Puerto Rico 1987 — 1990
Computer Programming & Digital Electronics
SSI Auto Parts September 2007 - Present
All About Business March 1993 - Present
Sprint 1997 - 2003
Skills
Operating Budgets, Business Objects, Process Improvement, Crystal Reports, Access, Financial Analysis, Financial Reporting, Training, Project Management, Strategic Planning, Counterpoint, QuickBooks, Ariba, Hyperion Planning, Essbase, Auditing, Accounts Receivable, Microsoft Excel, Ad Hoc Reporting, Budgets, Customer Service
Education
University of Phoenix 1998 — 2002
Sprint May 2015 - Present
Sprint June 2013 - Present
Sprint July 2004 - Present
Sprint LTD (Now CenturyLink) July 2000 - July 2004
US Army July 1996 - July 2000
Skills
CCNP, CCNA, MPLS, Juniper, Cisco, IP, Frame Relay, ATM, T1, Network Operations, Routers, Routing, WAN, BGP, Cisco IOS, EIGRP, Troubleshooting, IPSec, Ethernet, Cisco Technologies, DSL, ATM networks, Computer Network..., Routing Protocols, Wireless, VPN
Education
University of Phoenix 2004 — 2006
BSIT, Information Technology
Sprint/IT June 1998 - Present
Sprint 1998 - 2009
Education
University of Phoenix 2006 — 2008
Bachelors of Science, Information Technology
California Department of Public Health May 2015 - Present
Sousa's Quality Lawn Care March 2001 - Present
California State Board of Equalization August 2014 - May 2015
AT&T Mobility September 2009 - August 2014
Sears, Roebuck and Co. December 2008 - September 2009
Sprint October 2005 - December 2008
Skills
Wireless, Sales Operations, Telecommunications, Customer Retention, Customer Satisfaction, M2M, Direct Sales, Sales, Sales Management, Account Management, Customer Experience, Solution Selling, Management, Training, Leadership
Education
University of Phoenix-Sacramento Valley Campus
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix-Sacramento Valley Campus 2007 — 2011
Business, Business Administration and Management, General
Music City Archery, LLC January 2014 - Present
Sprint October 2010 - Present
Ericsson September 2009 - October 2010
Sprint Nextel November 1999 - September 2009
US Army 1991 - 1999
Skills
4G, EVDO, RF Engineering, LTE, RF, CDMA, Cellular Communications, WiMAX, Wireless, UMTS, 3G, Network Optimization, Microwave, WCDMA
Education
University of Phoenix 2006 — 2008
Bachelor of Science (BS), Business Management
Sprint September 2006 - Present
Sprint Nextel August 2004 - September 2006
Sprint March 2003 - August 2004
Sprint May 2000 - March 2003
AT&T January 1997 - March 2000
AT&T October 1995 - January 1997
Skills
Wireless, Telecommunications, Billing Systems, CDMA, Telecommunications..., Revenue Assurance, Mobile Devices, SDLC, Vendor Management, Provisioning, Sarbanes-Oxley, Visio, PeopleSoft, Call Center, PMO, Release Management, Integration, Unix, Requirements Analysis, Process Improvement, Internal Controls, M2M, Project Management, Program Management, Wireline, Business Process, Call Centers
Education
University of Phoenix 2004 — 2013
Master of Business Administration (MBA), 3.81
University of Phoenix 1997 — 2002
Bachelor of Science in Business, Information Systems, 3.82
Jefferson County Community College
Associate of Science (AS), Business Accounting
ShoreTel February 2015 - Present
Sprint 2010 - Present
Sprint 2006 - 2010
Sprint 2002 - 2006
Nextel Communications 2001 - 2002
Nextel Communications 2000 - 2001
Skills
M2M, Cellular Communications, Telecommunications, Wireless, Mobile Devices, CDMA, Program Management, Marketing, Direct Sales, Solution Selling, 4G, Sales, Managed Services, Unified Communications, Strategic Partnerships, Mobile Technology
Education
University of Phoenix 2004 — 2005
Sprint
Skills
VoIP, CDMA, Mobile Devices, LTE, IP, MPLS, Managed Services, Solution Selling, Unified Communications, Vendor Management, GSM
Education
University of Phoenix 2005 — 2007
Ericsson Services Inc. September 2009 - Present
Sprint 1983 - October 2009
US Army 1978 - 1982
US Army 1978 - 1981
Skills
Wireless, Telecommunications, CDMA, RF, Transmission, Process Improvement, Management, Computer Network..., LTE, 4G, VoIP, Leadership, IP, Cellular Communications, 3G, Network Design, T1, WiMAX, Fiber Optics, Microwave
Education
Webster University 2000 — 2007
Master, Telecommunications Management
University of Phoenix 1993 — 1998
Bachelor, Telecommunications Management
Sprint Nextel October 2012 - Present
Sprint June 1999 - Present
Sprint June 1999 - October 2012
Skills
Sarbanes-Oxley Act, Telecommunications, Project Management, Cross-functional Team..., Revenue Assurance, Budgets, Variance Analysis, Finance, Analysis, Financial Accounting, Quality Assurance, Strategic Planning, Process Improvement, Business Process Design, Internal Audit, Financial Analysis, Financial Audits, SOX Compliancy, Risk Management, Risk Assessment, Enterprise Risk...
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (B.B.A.)
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.)
Cox Communications June 2013 - Present
Sprint September 2007 - April 2013
Sprint April 2003 - September 2007
AT&T January 2000 - February 2003
Skills
Multi-channel Retail, Wireless, Sales, Retail, Mergers, Solution Selling, Mergers & Acquisitions, Direct Sales, Salesforce.com, Customer Satisfaction, Telecommunications, Cross-functional Team..., Mobile Devices, M2M, Sales Management, Competitive Analysis, Selling, Management, Leadership, Marketing, Forecasting, Customer Retention, Sales Operations, Sales Process, Training, B2B, Customer Experience, Strategic Partnerships
Education
University of Phoenix
General Business
University of Phoenix January 2005 - Present
University of Phoenix January 2005 - Present
Sprint August 2000 - March 2005
Sprint United Telephone 1977 - 1990
Skills
Adult Education, E-Learning, Instructional Design, Management, Customer Service, Public Speaking, Higher Education, Staff Development, Team Building, Training, Coaching, Leadership Development, Curriculum Development, Enrollment Management, Student Affairs, Faculty Development, Leadership, Distance Learning, Data Analysis, Curriculum Design, Organizational..., Career Counseling
Education
University of Phoenix 1998 — 2000
MAOM, Organizational Management/Business
Bethune-Cookman College 1972 — 1976
BA, Sociology - Psychology
Cricket Communications March 2009 - Present
Cricket Communications February 2008 - March 2009
T-Mobile 2004 - 2008
T-Mobile January 2002 - February 2006
Sprint February 2000 - February 2002
Sprint January 1998 - February 2002
Sprint January 1998 - February 2002
Sprint March 1996 - January 1998
Skills
Marketing Strategy, Sales Management, Sales Operations, Team Leadership, Leadership Development, Strategic Leadership, Operating Budgets, Distribution Strategies, Territory Management, Territory Development, Training, Retail, CRM, Sales, Customer Retention, Leadership, Management, Sales Force Development
Education
Alief Elsik High School 1980 — 1984
University of Phoenix
BA, Business
Manheim/Zero Chaos April 2014 - Present
Sprint March 2003 - September 2014
Sprint January 1999 - January 2003
GTE January 1998 - January 1999
Sprint January 1994 - January 1998
Sprint January 1993 - January 1994
Skills
Telecommunications, Wireless, PMP, Vendor Management, PMO, Program Management, Mobile Devices, Project Management, LTE, Software Project..., Integration, SDLC, Management, Service Delivery, Networking, Experienced Business..., Analysis, Customer Service, Team Building, Business Analysis, Leadership, Process Improvement, Training
Education
University of Phoenix 2007 — 2007
Bachelor of Science (BS), Health/Health Care Administration/Management
Ericsson February 2015 - Present
Ericsson 2013 - 2015
Ericsson June 2010 - March 2013
Sprint December 2007 - June 2010
Sprint August 2005 - December 2007
AT&T 1994 - 2005
Skills
Vendor Management, Networking, Call Centers, VoIP, Visio, Process Improvement, Telecommunications, IP, Routers, Wireless, PeopleSoft, Testing, Troubleshooting, Provisioning, Leadership, Routing, Network Design, System Administration, Software Documentation, Network Security, MPLS, T1, Access, Cabling, Cisco Technologies, SharePoint, Project Management, Computer Network..., Customer Satisfaction, Technical Support, Management, Data Analysis, Security, Software Installation, Switches, Ethernet, Presentation Skills, Team Leadership, Leading Development..., Leading Positive Change, Wireline, Service Delivery, Program Management
Education
University of Phoenix
Bachelor's Degree, Information Technology
T-Mobile August 2008 - Present
Sprint February 1998 - July 2008
Education
University of Phoenix
Bachelors of Science, Business Management
Cleco Corporation August 2013 - Present
Ericsson May 2010 - March 2013
Sprint February 2002 - May 2010
Nortel April 1996 - January 2000
United Stated Navy 1981 - 1992
Skills
CDMA, Computer Network..., Network Optimization, Vendor Management, UMTS, Microwave, 2G, IP, Cellular Communications, RF, Wireless, Switches, WCDMA, GSM, Telecommunications, RAN, WiMAX, LTE, 3G, 4G, Fiber Optics, Network Design, SS7, Mobile Communications, Core Network, Ethernet, Transmission, T1, Networking, Troubleshooting, VoIP, Optical Fiber, Managed Services, Rollout, EVDO, MPLS, Backhaul, TDMA, Telecommunications..., QoS, Product Management, Telephony, Broadband, Project Management, Network Engineering, Wireless Networking, Provisioning, ATM networks, SDH, RF Engineering
Education
East Jefferson High School 1978 — 1981
High School, High School/Secondary Diplomas and Certificates
University of Phoenix
Business Administration, Management and Operations
Sprint
Education
University of Phoenix 2005 — 2009
MBA-TM, Master of Business Administration – Technology Management
US Army May 2013 - Present
United States Senate November 2012 - May 2013
PNC Bank April 2011 - October 2012
J.P. Morgan June 2010 - January 2011
Agile and Associates, LLC May 2009 - June 2010
WMATA August 2007 - April 2009
Administrative Offices United States Courts December 2006 - August 2007
Sprint November 2005 - December 2006
HMSHost September 2000 - May 2005
WorkStrategy, Inc. 2005 - 2005
Skills
Financials, PeopleTools, Payroll, SDLC, PeopleSoft, Requirements Analysis, Business Process, Business Process..., Business Analysis, Requirements Gathering, HRIS, Integration, Business Intelligence, Oracle E-Business Suite, Vendor Management, ERP, Process Improvement, Consulting
Education
University of Phoenix
Bachelors of Science, Business Management
Level 3 Communications October 1999 - Present
WorldCom August 1998 - October 1999
Sprint November 1996 - August 1998
US Army November 1992 - November 1996
Skills
Switches, Computer Network..., Telecommunications, Cisco Technologies, TCP/IP, Routers, Troubleshooting, T1, Optical Fiber, Networking, Transmission, SS7, Microwave, ISDN, DS3, Team Leadership, Leadership Development, Team Building, Team Management, CPE, Adtran, Optical Devices, Optical Communications
Education
University of Phoenix 2005 — 2007
Bachelor of Science (BS), Information Technology, 3.37
NORTHEAST HIGH
Gold's Gym August 2012 - Present
Sprint January 2001 - August 2012
Skills
Public Speaking, Customer Service, Telecommunications, Business Analysis, Account Management, Team Building, Microsoft Office, Call Centers, Process Improvement, Sales, Customer Satisfaction, Wireless, Business Networking, Printers, Wireless Networking, Outlook, Active Directory, Hardware Diagnostics, Hardware Support, Technical Support
Education
University of Phoenix
Bachelor of Science in Information Technology, Computer Software Engineering
Sprint February 2011 - Present
Sprint October 2010 - February 2011
Skills
Solution Selling, Wireless, Telecommunications, Managed Services, Direct Sales, Unified Communications, VoIP, MPLS, Account Management, Salesforce.com, Sales Process, IP, Sales Operations, Mobile Devices, M2M, Customer Retention, Sales Management, Selling, Cold Calling, Cloud Computing
Education
University of Phoenix
BS Business Management, Sales Management
One Exchange September 2013 - Present
Sprint March 2013 - October 2013
Time Warner Cable April 2012 - February 2013
1800flowers.com December 2008 - May 2012
Skills
Customer Service, Time Management, Troubleshooting, Supervisory Skills, Customer Satisfaction, Microsoft Exchange, Internet Troubleshooting, Customer Retention, Microsoft Office, Office Administration, Oracle Applications, Merchandising, Data Entry, Inventory Management, Word, Help Desk Support, Excel, Retail, Online Help, Citrix Metaframe, Cash Handling Experience, Mobile Devices, Microsoft Word
Education
University of Phoenix 2011 — 2014
Bachelors, B.A English
Rowlett High School 1998 — 1999
GED, General Studies
Quik Print of Oklahoma City, Inc. June 2013 - Present
Sprint November 2010 - Present
Vesta 2008 - 2010
Smith and Jordan Financial May 2005 - October 2008
Skills
Long-term Customer..., Increasing Operational..., Revenue Streams, Organizational &..., Feasibility Studies, Market Valuation, Analyze Information, Research Information, Inventory Accounting, Cost Accounting, Taxations, Financial Structuring, Financial Audits, Financial Projection, Accounting Standards, Accounting
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business/Accounting
Ericsson August 2012 - Present
Inteliopt September 2011 - July 2012
Nsoro March 2011 - August 2011
Clearwire June 2009 - December 2010
Nsoro January 2009 - May 2009
General Dynamics March 2008 - January 2009
Sprint December 2006 - March 2008
Nextel March 2005 - December 2006
United States Marine Corps July 1995 - July 1999
Skills
Wireless, Cellular Communications, 4G, LTE, Microwave, CDMA, Telecommunications, UMTS, WiMAX, Backhaul, Optical Fiber, GSM, 3G, Fiber Optics, System Deployment, Ethernet, RF, Broadband, T1, Computer Network..., Wireless Networking
Education
University of Phoenix
Associate of Arts (A.A.), Business/Commerce, General
Annie' Panie's Family Child Care August 2009 - Present
Sprint May 2004 - June 2008
Education
University of Phoenix 2010 — 2011
Basics
Howe High School 1994 — 1997
basics
Sprint May 2012 - Present
Lexis Nexis April 2011 - December 2012
Assurant Specialty Property Insurance June 2008 - November 2010
Assurant June 2008 - November 2010
First National Bank of Omaha November 2006 - June 2008
Verizon Wireless November 2004 - August 2006
Skills
Insurance, Training, Call Centers, Management, Data Entry, Quality Assurance, Auditing, Time Management, Claim, Team Building, Accounting, Invoicing, Credit Cards, Mortgage Lending, Access
Education
University of Phoenix
Bachelor of Science, Accounting
The Golden 1 Credit Union April 2010 - Present
Sprint January 2007 - July 2008
Delta Dental December 2005 - May 2007
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
John F. Kennedy High School 1992 — 1996
Wells Fargo December 2013 - Present
XPIENT Solutions 2011 - 2012
Sprint October 2010 - December 2011
StarTek March 2008 - September 2010
Skills
Proficient Typing Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Payroll, Operations Management, Supervisory Skills, Employee Training, Training, Customer Service, Management, Team Building, Leadership, Team Leadership, Talent Acquisition, Process Improvement, Outlook, Sales, Time Management, Onboarding, Interviews, Call Centers, Analysis
Education
University of Phoenix 2007 — 2009
EMSL Analytical, Inc September 2010 - August 2013
Kirby Forensic Psychiatric Center January 2008 - September 2010
Sprint October 2006 - January 2008
Skills
Data Analysis, Type 65-75 wpm, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Customer Service, Sales Operations, Retail Sales, Employee Training, Problem Solving, Business Correspondence, Purchase Orders, Assistant manager, Supervisory Skills, Databases
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Information Management System, Management Information Systems and Services
University of Phoenix 2009 — 2010
Master's degree, Criminal Justice/Law Enforcement Administration
University of Phoenix 2007 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Sprint April 2009 - Present
Education
University of Phoenix-Southern California Campus
Actively Seeking Employment May 2015 - Present
CET Staffing 2011 - 2013
JR Construction 2006 - 2011
Sprint 2001 - 2006
Alps Electric 1984 - 2000
Skills
Recruiting, Employee Relations, International Account..., Project Management, Strategic Planning, Global Cross-Functional..., C-Level Negotiations, Customer Retention, Business Development, Process Improvement, Customer Relations, Customer Satisfaction, Contract Negotiation, Forecasting, Presentations, Strategic Communications, Sales Commission, Salesforce.com, Operations Management
Education
University of Phoenix 2014 — 2019
Preciball USA, Inc. April 2015 - Present
WIS International March 2015 - April 2015
Strength Of Nature November 2013 - January 2015
Dish Network November 2008 - November 2013
Sprint September 2005 - August 2008
Arr-Maz Custom Chemicals, Inc. January 2004 - September 2005
United States Marine Corps July 1999 - August 2003
Skills
Microsoft Office, Oracle, Problem Solving, Logistics, Training, Team Leadership, Hiring, Warehousing, Quality Assurance, Process Improvement, Data Entry, Team Building, Loss Prevention, Decision Making, Record Data, Motivate Others, Communicate, Order Goods/Supplies, Learn New Software..., Delegate Management, Self-assured, Time Management
Education
University of Phoenix 2011 — 2015
Bachelor's degree, Business Administration and Management, General, Business Management