Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
Optum International February 2015 - Present
Sprint 2012 - 2014
Sprint 2005 - 2012
Sprint 2001 - 2005
Nextel 2001 - 2005
Skills
Vendor Management, Wireless, Telecommunications, LTE, Network Design, Cross-functional Team..., VoIP, CDMA, Integration, eHRPD, IP routing, Switching, Deployment, Program Management, Cellular Communications
Education
American InterContinental University 2009 — 2011
Master of Business Administration (MBA), Finance
Strayer University
Bachelor of Science in Accounting
California University of Pennsylvania
Apple Retail February 2012 - Present
Best Buy June 2011 - February 2012
Best Buy March 2010 - June 2011
Best Buy June 2006 - March 2010
CompUSA 2003 - 2006
Sprint June 2001 - March 2003
Skills
Sales Management, Marketing, Solution Selling, Retail, CRM, Income Statement, Sales, Account Management, P&L Management, Team Building, Digital Marketing, Team Leadership, Cross-functional Team..., B2B, Direct Sales, Marketing Strategy, Customer Experience, Inventory Management, Key Account Management, Sales Process, Sales Operations, Cold Calling, Merchandising, Strategic Partnerships, Business Development, Strategic Planning, Customer Service, Salesforce.com, Leadership, High Performance Teams, Leading..., Leadership Development
Education
Capella University 2006 — 2008
Business Management
Big 5 Sporting Goods August 2015 - Present
Sprint December 2014 - January 2015
Peak Adventures January 2014 - May 2014
All American Softball October 2012 - December 2013
Inter Fraternity Council December 2011 - December 2013
Best Buy November 2010 - January 2011
California Student Aid March 2010 - June 2010
Eldorado High School Track and Cross Country January 2010 - May 2010
Grocery Outlet August 2007 - December 2008
Skills
Customer Service, Stocking, Microsoft Office, Volleyball, Long Distance Running, Sports, Social Media, Sales, Time Management
Education
California State University-Sacramento 2009 — 2013
N/A, Recreation Parks and Tourism
El Dorado Highschool 2005 — 2009
Highschool Diploma
Freddie Mac September 2014 - Present
Sprint December 2012 - August 2014
Sprint Nextel November 2010 - December 2012
CC Pace February 2009 - November 2010
Sunrise Senior Living January 2008 - February 2009
Skills
Vendor Management, Process Improvement, Business Analysis, Telecommunications, SDLC, Visio, Program Management, PMP, PMO, Project Management, Cross-functional Team..., Business Process..., Requirements Analysis, Integration, Software Project..., Analysis, MS Project, Management, Business Process, Team Leadership, Microsoft Project
Education
Capella University 2009 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Magna Cum Laude
McGill University 2006 — 2007
Certificate in Accounting, Accounting
McGill University 2006 — 2007
Certificate in Management, Management
Concordia University 2004 — 2006
Bachelor of Science (B.Sc.), Biochemistry
Legion Security Consultants October 2013 - Present
Federal Bureau of Prisons November 2012 - November 2013
Sprint May 2011 - March 2012
RAC Acceptance January 2011 - May 2011
US Army June 2007 - October 2008
Dunbar Armored August 2006 - June 2007
Army Reserve August 2005 - June 2007
Allied Barton Security September 2005 - August 2006
Jiffy Lube August 2003 - August 2005
US Army August 2000 - June 2003
Skills
Customer Service, Shipping, Time Management, Inventory Management, First Aid, Physical Security, Logistics, Government, Loss Prevention, Customer Satisfaction, Training, Operations Management, Security Management, Private Investigations, Security, Access, Leadership, Team Leadership, Human Resources
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Human Resources Management, Human Resources Management/Personnel Administration, General
Capella University 2013 — 2013
Master's Degree, Criminal Justice/Law Enforcement Administration
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (MBA), Security Management, 3.01
DeVry University 2011 — 2011
Bachelor of Science (B.S.), Technical Management, 3.3
Jefferson Community College 2008 — 2010
Associate of Science (A.S.), Criminal Justice, 3.1
Progressive Insurance March 2015 - Present
SolarCity June 2014 - January 2015
Sprint 2010 - April 2014
American Financial Resources September 2009 - April 2010
Golden State Property Preservation August 2007 - February 2010
Washington Mutual October 2007 - November 2008
Countrywide Home Loans May 2007 - October 2007
Ameriquest Mortgage Company April 2002 - May 2007
Wells Fargo November 2000 - March 2002
Skills
Business Development, CRM, Customer Service, Leadership, Sales, Management, Training, Customer Retention, Account Management, Sales Management, Telecommunications, Mortgage Lending, Loans, Call Centers
Education
California State University-Sacramento 1992 — 1995
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
California State University-Sacramento 1991 — 1994
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
SYKES March 2012 - March 2015
PRICEEDMONDS, LLC August 2005 - December 2011
Sprint June 2002 - August 2005
Skills
Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, Analysis, Management
Education
Campbell University 1984 — 1989
Bachelor of Arts (BA), Communication and Media Studies
Something About Sistahs, Inc January 2013 - Present
Regions Financial Corporation November 2006 - Present
SunTrust Bank November 2002 - November 2006
Sprint January 1998 - August 2003
Bank of America June 1996 - January 1998
Skills
Consumer Lending, Small Business Lending, Lines Of Credit, Branch Banking, Branch Operation, Community Outreach, Community Development, Community Engagement, Youth Mentoring, Peer Mentoring, Motivational Speaking, Recruiting, Strategic Human..., Human Resources, Life Coaching, Retail Banking, New Business Development, Business Process..., Financial Statements, Young Adults, Financial Education, Freelance Writing, Published Author, Web Development, Ghostwriting, Nonprofits, Deposits, Mortgage Banking, Personal Finance, Refinance, Residential Mortgages, Banking, Commercial Banking, Commercial Lending, Credit, Loans, Public Speaking, Leadership, Management, Team Building, Customer Service
Education
Capella University
Counseling Psychology
Dekalb Community College
Computer operations
Waste Management July 2014 - Present
Sprint April 2007 - August 2014
Skills
Recruiting, Human Resources, Conflict Resolution, Conflict Management, Employee Benefits, Employee Relations, Employee Recognition, Employee Surveys, Employee Training, Onboarding, Background Checks, Inventory Management, Inventory Control, Physical Inventory, Internal Audit, Financial Audits, Environmental Compliance, Terminations, Schedule Control, Sales Management, Quotas, Performance Metrics, Salesforce.com
Education
Cape Fear Community College 1998 — 2000
Associate of Arts (A.A.), Business Administration and Management, General
Fitness Connection USA August 2014 - Present
Gold's Gym Elite Epicentre May 2014 - July 2014
Sprint October 2012 - May 2014
Gold's Gym International February 2010 - May 2012
Aspen Athletic Clubs May 2008 - January 2010
24 Hour Fitness February 2005 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Outlook, Windows, Budgets, Teaching, Public Speaking, Strategic Planning, Negotiation, Spanish, Management Consulting, Marketing, Leadership, Sales, Training, Management, Marketing Strategy, Sales Operations, Time Management, Customer Retention, Sales Process, Coaching
Education
Cameron University 2000 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
Amazon January 2014 - Present
Pookalicious Sweets June 2012 - November 2013
Verizon Wireless March 2008 - November 2012
Sprint July 2006 - January 2008
Skills
Sales Management, Customer Service..., Microsoft Office, Customer Service, Sales, Building Strong..., Administrative..., Human Resources, Communication, Management, Event Planning, Multi Tasking, Multilingual, Confidence Building, Team Building, Leadership, Team Leadership, Organizational..., Operational Efficiency, High Achiever, Innovation Management, Creative Writing, Mathematics, Science, Strategic Planning, Deliberation, Relator, Bookkeeping, Goal Oriented, Great Motivator, Time Management, Training, Marketing, Software Documentation, Analysis, Customer Retention, Customer Satisfaction, Microsoft Excel, Retail Sales, Data Entry, Building Relationships, New Hire Training, Employee Training, Critical Thinking, Highly motivated..., Team-oriented, Organization, Self-driven, Telecommunications, Referrals
Education
California State University-Sacramento 2008 — 2011
Bachelor of Arts (B.A.), English
Sacramento City College 2003 — 2005
Multi Service June 2014 - Present
Sprint January 2011 - June 2014
Comcast January 2008 - January 2011
Farmers Insurance Group of Companies January 2007 - January 2008
Farmers Insurance Agent January 2006 - January 2007
Asurion January 2004 - January 2006
Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, Outlook, Insurance, Team Building, Microsoft Word, Research, Public Speaking, PowerPoint, Windows, Management, Leadership, English, Teaching, Analysis, Process Improvement, Team Leadership, Finance, Spanish, Fraud Analysis, Fraud Detection, Prezi, Legal Research, Legal Documents, Contract Negotiation, Contract Management, Strategic Planning, Business Analysis, Sales Management, Project Management, Risk Management, Program Management, Business Development, Financial Analysis, Negotiation, Marketing, Call Centers, Coaching, Strategy, Cold Calling, Time Management
Education
Capella University 2011 — 2016
BA, Information Technology; Information Assurance & Securities
Johnson County Community College 2009 — 2010
Paralegal studies
Florida Department of Agriculture and Consumer Services August 2003 - Present
Sprint June 1974 - December 2006
The Florida Senate February 2003 - July 2003
Skills
Government, Office Administration, Microsoft Office, System Administration, Customer Service, Policy, Event Management, Administration, Administrative..., Outlook
Education
Capella University 2007 — 2009
Business, Healthcare Management
James A . Shanks High School 1970 — 1974
High School Diploma ( Honors)
Brand.com January 2014 - Present
Sprint September 2011 - June 2013
Skills
Direct Sales, Sales Operations, Account Management, Solution Selling, Sales, Sales Management, Customer Retention, Wireless, Selling, Sales Presentations, B2B, Customer Satisfaction, New Business Development, Product Marketing, Managed Services
Education
Camden County College
Currently Attending, Business, Management, Marketing, and Related Support Services
Canon Financial Services, Inc. July 2006 - Present
Stryker May 2002 - January 2006
Radian December 2001 - May 2002
Hillier - Architecture April 2000 - September 2001
Accenture December 1997 - February 2000
Sprint September 1996 - December 1997
Lynch Industries March 1994 - September 1996
Research Data Corporation 1993 - 1995
Skills
Organization &..., Event Planning, Church Events, Process Improvement, Project Coordination, Web Content, Leadership, Management, Marketing, Human Resources, Training, Budgets, Corporate Events, PowerPoint, Coordinating Events, Sales, Microsoft Excel, Event Management, Microsoft Office
Education
Strayer University 2012 — 2017
Bachelors, Applied Science - Administration/Marketing, A
Camden County College
Associates, Applied Science - Administration/Marketing
Eastern Regional High School 1979 — 1983
Business Administration, Business
Ingram Micro October 2014 - Present
Sprint April 2013 - October 2014
National Marketing September 2012 - April 2013
2020 communications January 2012 - September 2012
Skills
Wireless, Telecommunications, Mobile Technology, Sales Process, Management, Cloud Computing
Education
Canisius College 2006 — 2010
Communications, Digital Communication and Media/Multimedia
Glaxo Smith Kline June 2013 - Present
Darden January 2011 - Present
Sprint May 2009 - February 2011
Skills
Spanish-speaking, Sales, Customer Service, Spanish, Marketing Communications, Microsoft Office, Quality Assurance, Training, Telecommunications, Product Marketing, Money Management, Time Management, Microsoft Excel, Management, Public Speaking, Facebook, PowerPoint, Social Media, Customer Satisfaction, Cold Calling, Event Planning, Research, Social Networking, Marketing, Social Media Marketing
Education
University of Pennsylvania 2011 — 2015
Bachelor's Degree, Social Sciences
Camden County College 2010 — 2012
Associate's Degree, Mass Communication/Media Studies
Middlesex School 2003 — 2007
AT&T January 2014 - Present
AT&T February 2013 - January 2014
Verizon Business August 2012 - February 2013
AT&T August 2006 - August 2012
Sprint December 2004 - August 2006
Sprint December 1998 - August 2004
Skills
Colocation, Solution Selling, Consultative Selling, Managed Services, Data Center, Enterprise Software, Management, Sales, Networking, Telephony, Co-location, Leadership, VoIP, Wireless, Unified Communications, Selling, Telecommunications, Direct Sales
Education
Capital University - School of Management 2002 — 2004
MBA, Business Administration
Ohio University 1994 — 1998
BS, Communications
Randstad April 2015 - Present
The Limited August 2012 - Present
Randstad September 2014 - April 2015
Tennessee Department of Transportation May 2014 - September 2014
Kenexa, an IBM Company October 2013 - March 2014
Sprint August 2006 - September 2013
Pro Staff October 2005 - August 2006
Nissan North America January 2004 - August 2005
Staffmark February 2003 - January 2004
Skills
Customer Service, Human Resources, Recruiting, Outlook, Employee Relations, Onboarding, Leadership, Time Management, Management, Employee Benefits, Interviews, Sales, Teamwork, Applicant Tracking..., Budgets, Employee Training, Microsoft Office
Education
Capella University 2007 — 2011
MBA, Human Resource Management
Tennessee State University 1997 — 2002
Bachelor of Science, Interdisciplinary Studies (Psychology Concentration)
AT&T ASG July 2010 - December 2013
Retired from AT&T September 1974 - December 2013
AT&T August 2003 - June 2010
SBC 2003 - 2007
AT&T Solutions April 2003 - December 2004
Excel Management and DMR Consulting June 1995 - April 2002
Sprint January 1997 - January 1998
US Network January 1995 - December 1996
US One April 1995 - April 1996
Ohio Bell/Ameritech October 1974 - December 1994
Skills
Call Center, Billing, Internet Services, SLA, Customer Relations, Telecommunications, Problem Solving, Wireline, Wireless, Vendor Management, Network Operations, Contract Negotiations, Team Building, PMP, Operations Management, Program Management, Customer Satisfaction, Vendor Relations, Account Management, Provisioning, Cross-functional Team..., Network Design, IP, Data Center, Team Leadership, T1, Frame Relay, Customer Experience, PMO, Project Portfolio..., Planning, Operation, MPLS, Broadband, DSL, Process Improvement, Cellular, CDMA, Change Management, Sales Support, Mentoring, Team Management, Project Planning, Wireless Networking, DWDM, GSM, Switches, Negotiation, Channel Management, Outsourcing
Education
ATT Training 2008 — 2008
Six Sigma, Green Belt, Yellow Belt and White Belt
Gahanna Lincoln High School 1970 — 1974
Capital University
Management, Certificate in Management
IIL Institute
PMP Certification, Project Management
Metropolitan Baptist Church April 2014 - Present
First Baptist Charity Church October 2001 - March 2014
New Hanover Regional Medical Center August 2010 - August 2011
Rex Healthcare August 2009 - May 2010
Sprint 1997 - 1999
Skills
Non-profits, Budget, Fundraising, Public Speaking, Preaching, Teaching, Pastoral Care, Chaplaincy, Information Technology, Biblical Hebrew, Koine Greek, Pastoral Counseling, Team Building, Budgets, Leadership, Coaching, Nonprofits, Administration, Bible, Biblical Studies, Christian Theology, Church Administration, Bible Study, Church Growth, Community Outreach, Conflict Resolution, Discipleship Training, Church Events, Event Planning, Discipleship, Grief Counseling, Homiletics, Leadership Development, Ministry Development, Ministry Leadership, Pastoral, Pastoral Theology, Pastoring, Program Development, Religion, Spiritual Direction, Religious Studies, Theology, Volunteer Management, Gospel, Youth Ministry, Grant Writing, Missions, Liturgy, Evangelism
Education
United Theological Seminary 2014 — 2016
Campbell University 2007 — 2010
Master's, Divinity
University of Mount Olive 2005 — 2007
Bachelor of Science, Criminal Justice Administration
Loyola University Chicago 1993 — 1994
Valparaiso University 1990 — 1994
Washington High School 1986 — 1990
NCI Information Systems, Inc. May 2010 - Present
Air National Guard December 2002 - December 2010
NCI Information Systems, Inc. October 2008 - May 2010
Air National Guard October 2000 - December 2002
Air National Guard May 1999 - October 2000
Sprint November 1998 - May 1999
United States Air Force 1989 - 1998
Skills
PMP, Security+, Top Secret, Information Assurance, DoD, Security Clearance, Network Security, Information Security, Active Directory, Disaster Recovery, Software Documentation, Defense, Government, Air Force, Computer Security, Military, Visio, Microsoft Exchange, Project Management, Security, Program Management, Software Installation, Networking, Government Contracting, Systems Engineering, Group Policy, Vulnerability Assessment, Intelligence, National Security, Information Technology, Integration, CompTIA Security+
Education
Capella University 2013 — 2014
Bachelor of Science (BS), Information Technology Project Management, 4.0 GPA
Community College of the Air Force 1995 — 2005
Associate of Arts and Sciences (AAS), Military Information Systems Technology
Community College of the Air Force 1994 — 1995
Associate of Arts and Sciences (AAS), Instructor of Technology and Military Science
Argosy University January 2003 - Present
Sprint May 2000 - January 2003
Getronics April 1996 - May 2000
Hallmark Cards June 1989 - April 1996
Skills
E-Learning, Research, Public Speaking, Instructional Design, Program Development, Higher Education..., Assessment for Learning, Personnel Management, Personnel Supervision, Program Management, Project Management, Project Planning, Organizational..., Higher Education, Student Affairs
Education
Capella University 2005 — 2011
Doctor of Philosophy (Ph.D.), Education
Western Illinois University 1985 — 1990
Bachelor's degree, Business Administration and Management, General
University of Phoenix
Master of Science (M.S.), Computer Information Systems
Intercultural Mutual Assistance Association (IMAA) January 2015 - Present
Mayo Clinic July 2012 - May 2014
Sprint February 2009 - October 2011
Associated Bank November 2007 - November 2008
US Bank January 2007 - September 2007
Marine Credit Union September 2002 - January 2007
Marine Credit Union May 2004 - September 2004
Skills
Human Resources, Lawson HRIS, Employee Benefits, Kenexa Applicant..., Oracle, Remedy HRIS, Staffing, Compensation, Training Programme..., FSA, FMLA, STD, HSA, Pensions, Training, Customer Service, Leadership, Outlook, Sales, Microsoft Excel, Team Building, PowerPoint, Microsoft Office, Process Improvement, Time Management, Microsoft Word, Customer Satisfaction, Healthcare
Education
Capella University 2014 — 2016
Master of Science (M.S), Human Resources Management, 3.5
Winona State University 2007 — 2013
Bachelor of Science (BS), Business Administration, 3.0
Sprint January 2015 - Present
Sprint Nextel November 2011 - January 2015
Hospira June 2010 - December 2011
The Chammas Group LLC September 2008 - June 2010
Embarq (now Century Link) August 2005 - January 2008
Sprint Local Telecom Division (now Embarq) 2005 - 2008
Sprint Corporation 2004 - 2005
Sprint 2003 - 2004
Sprint 2002 - 2003
Sprint 1999 - 2002
Skills
Leadership Training /..., Organizational Change..., Social Media/Social..., Operational Performance..., Organizational Training..., Lean Six Sigma / Kaizen..., eLearning /Content..., IT Enablement/Systems..., Strategic Planning /..., Cost Control /Profit..., Content and Knowledge..., Business Process..., Leadership, Performance Improvement, Strategic Planning, Business Process..., Employee Training, Training, Change Management, Six Sigma, Program Management, Management, Coaching, Process Improvement, Recruiting, Team Building, Project Management, Budgets, Business Process..., Employee Engagement, IT Strategy, Cross-functional Team..., Performance Management, Organizational..., Strategy, Operations Management, Management Consulting, Strategic Partnerships, Business Strategy, Leadership Development, Business Development, Talent Management, Human Resources, Project Planning, SDLC, Outsourcing, Consulting, Business Process, Vendor Management, Business Intelligence
Education
University of Kansas 1975 — 1979
BS, Mechanical Engineering
University of Houston-Downtown 1989 — 1991
M.Ed., Counseling w/spec in Adult Development
Capella University 2005 — 2007
MS, Organization & Management w/spec in Leadership
Fowler Wainwright International Institute of Professional Coaching (Coaches Institute International)
CPC, Certified Professional Coach
Sprint November 2006 - Present
Sprint November 2006 - Present
Coca-Cola Enterprises April 1999 - August 2004
Smart and Final August 1995 - March 1997
Bob Evans April 1993 - March 1995
Skills
Employee Relations, Marketing, Program Management, Telecommunications, Human Resources, Budgets, Access, Training, Business Development, Sales, Solution Selling, Account Management, Direct Sales
Education
Capella University 2010 — 2013
M.S., Human Resources, 4.0
Univeristy of Phoenix 2003 — 2005
MBA, Business Administration
Kent State University 1988 — 1992
Bachelor of Arts (B.A.), History/Sociology, B
Caribbean Transport - Tortola BVI August 2009 - Present
Caribbean Transport, Tortola British Virgin Islands January 2007 - Present
The Best Of June 2006 - June 2010
Cerner Corporation August 2001 - June 2004
Sprint Corporation January 2000 - January 2003
Sprint 1999 - 2002
Cerner Corporation January 1998 - January 2000
Skills
Planning, Project Planning, PhD Candidate in Public..., Training, Management, Visio, Software Project..., Cross-functional Team..., Telecommunications, Strategy, Business Process..., Requirements Analysis, Operations Management, Contract Negotiation, Coaching, Product Management, Troubleshooting, Microsoft Office, Customer Service, Business Strategy, Leadership Development, Business Development, Testing, Leadership, Vendor Management, Public Administration, Program Management, PMO
Education
Walden University Mn 2009 — 2013
PHD, Public Policy and Leadership
Walden University 2009 — 2012
PHD candidate, Public Policy and Leadership, 3.83
University of Arkansas at Little Rock 1994 — 1996
MPA, Public Administration
University of Arkansas at Little Rock 1994 — 1996
Master of Public Administration, public Administration
California State University 1992 — 1994
Bachelor of Science, Health and Administration/Strategic Planning
California State University-San Bernardino 1992 — 1994
BS, Health Science
Crafton Hill College/Paramedic Training 1983 — 1984
Paramedic Program, Paramedic certifcation
US Air Force 1979 — 1982
Personnel Specialist/Information Systems
US Airways November 2013 - Present
Coram Healthcare March 2012 - August 2013
HAVI Logistics North America June 2006 - September 2010
Sprint October 2004 - May 2006
Covance Central Diagnostics September 2001 - January 2004
West Tel-Services Inc February 1999 - May 2001
West Tel-Services Inc December 1998 - February 1999
Skills
Warehousing, Management, Forecasting, Training, Inventory Management, Spreadsheets, Call Center, JD Edwards, Customer Service, Sales, Accounting, Logistics, Recruiting
Education
Anthem College 2011 — 2012
Diploma, Medical Billing and Coding
California State University-Sacramento 2009 — 2010
Supervisory Development Certificate Program
METRO PCS February 2015 - Present
Metro PCS March 2012 - February 2015
MetroPCS August 2011 - March 2012
New York Life August 2009 - August 2011
Beneficial Financial Group March 2009 - August 2009
Sprint April 2004 - March 2009
Sprint August 2002 - April 2004
Skills
Leadership, Contract Management, Program Management, Strategic Partnerships, Strategy, Sales, Customer Retention, Management, Access, Account Management, Training, Sales Operations, Time Management, Selling, Human Resources, Customer Satisfaction, Small Business, B2B, Telecommunications, Forecasting, Vendor Management, Sales Management, Healthcare, Contract Negotiation, Customer Service, Solution Selling, Retail, Salesforce.com, Marketing, Competitive Analysis, Product Marketing, Direct Sales, Marketing Strategy, New Business Development, Team Building, Cross-functional Team..., Mobile Devices, Insurance, Sales Process, Team Leadership, Teamwork, Team Management, Retirement, Strategic Planning, Financial Services, Wireless, Product Management, Cold Calling, Business Development, Customer Experience
Education
California State University-San Bernardino - College of Business and Public Administration
Bachelors, Business Administration
University of Redlands
Masters of Business Administration, Finance
Starwood Hotels & Resorts Worldwide, Inc. March 2015 - Present
Rowan University 2013 - 2015
Enterprise Rent-A-Car May 2014 - August 2014
Best Buy November 2011 - May 2014
Sprint June 2011 - October 2011
Kmart Corporation August 2010 - June 2011
Skills
Very Professional, Marketing, Business Administration, Customer Service, Team Leadership, Problem Solving, Solution Selling, Microsoft Word, Car Rental, Teamwork, Accounting, Sales, Retail
Education
Rowan University 2013 — 2015
Bachelorâs Degree, Marketing, 3.4 GPA
Camden County College 2010 — 2013
Associate's Degree, Business Administration, 3.4 GPA
Fighting Chance - Cincinnati February 2015 - Present
Parallel Technologies, Inc Ohio January 2008 - Present
Parallel Technologies February 2007 - January 2008
Sprint 2005 - 2007
Skills
VoIP, Telecommunications, Networking, IP, Video Conferencing, Cabling, Solution Selling, WAN, Wireless, Co-location, Managed Services, Unified Communications, Voice Mail, Selling, Sales
Education
Franklin University 2005 — 2010
Bachelors, Marketing, Public Relations
Capital University
Bachelors of Science, Marketing, Public Relations
EQ Vehicle Mobile Classroom January 2014 - Present
WyzAnt Tutoring, Synapse School, Connect School, Self-employed 2007 - Present
Ro Khanna for Congress January 2014 - November 2014
Sprint June 2012 - January 2013
Obama for America July 2012 - November 2012
Lawrence University 2009 - 2011
Skills
Research, Teaching, Data Visualization, Data Analysis, R, Fundraising, Nonprofits, Business Intelligence, Policy Analysis, Marketing, Volunteer Management, Editing, Applied Mathematics, International Relations, European Union, Public Speaking, Event Planning, Political Economy, Political Science, Sales
Education
San Francisco State University 2014 — 2016
Master of Arts (M.A.), Economics, GPA: 4.0
Cañada College 2012 — 2015
Math, Economics, Biochemistry, GPA: 3.5
Lawrence University 2007 — 2011
Bachelor of Arts (B.A.), Government
Menlo-Atherton High School
Q Analysts LLC July 2015 - Present
Yolo Hospice June 2010 - January 2015
American River HealthPro Credit Union January 2006 - November 2009
Heritage Community Credit Union February 2002 - December 2005
Sprint 1991 - 2001
Skills
Disaster Recovery, Vendor Management, SDLC, Integration, Visio, Business Analysis, Project Portfolio..., Virtualization, Windows Server, Microsoft Office, Healthcare Management, Health Informatics, Cisco Call Manager, Cisco Technologies, Healthcare Information..., Healthcare
Education
California State University-Sacramento 1992 — 1999
Strategic Management
Heald College 1989 — 1991
Brenau University August 2013 - Present
Next Generation Leadership - Millennial Leaders July 2012 - Present
Ultimate Software December 2011 - June 2012
Ultimate Software March 2011 - November 2011
Fidelity National Information Services August 2010 - November 2010
Ceridian July 1995 - August 2010
Sprint August 1992 - July 1995
National Data Corporation 1983 - 1992
Skills
BPO, Leadership, E-business, SaaS, Process Improvement, Vendor Management, SDLC, Business Analysis, Enterprise Software, Change Management, Product Management, Cross-functional Team..., Business Process..., Professional Services, Program Management, Integration, Generational Diversity, E-commerce, Telecommunications, CRM, Project Management, Quality Assurance, Software Documentation, Six Sigma, ITIL, Business Development, Management, Outsourcing, IT Strategy, Business Intelligence, Business Planning, Business Process, Requirements Analysis, Consulting, Cloud Computing, Software Project..., PMP, Analytics, Enterprise Architecture, IT Management, Management Consulting, PMO, Strategy
Education
Capella University 2006 — 2012
Doctor of Philosophy (Ph.D.)
The University of Georgia
M.Ed.
University of North Carolina at Chapel Hill
B.A.
Citi June 2014 - Present
Citigroup May 2011 - May 2014
Sprint February 2005 - May 2011
Skills
Risk Assessment, Risk Management, Fraud, Intelligence, Security, Computer Forensics, Process Improvement, Private Investigations, Investigation, Risk Analysis, Business Process..., Vulnerability Assessment, PCI DSS, Business Continuity, Information Security, Information Security..., Security Audits
Education
Capella University 2011 — 2013
MS, Information Assurance and Security
SANS Training
Furniture Marketing Group of the Carolina's February 2013 - Present
FENS Associates, LLC December 2005 - January 2013
Sprint 1996 - 2004
Skills
Account Management, Sales Management, Sales, New Business Development, Contract Negotiation, Marketing, Strategic Planning, Negotiation, Team Building, Customer Service, Cold Calling, Microsoft Office, Sales Process, Selling, B2B, Direct Sales
Education
Campbell University
Political Science, History, Government, Business
Automobile Club of Southern California May 2011 - Present
Automobile Club of Southern California (AAA) 2007 - May 2011
The Great Indoors 2006 - 2007
Sprint 2001 - 2006
Skills
Employee Relations, Onboarding, Management, Employee Benefits, Training, Recruiting, Employee Training, Team Building
Education
Chapman University 2007 — 2007
Certificate, SHRM
California State University-San Bernardino
Bachelors, Human Resources, Management
Sprint September 2012 - Present
Best Buy April 2009 - Present
Skills
Home Theater, Team Leadership, Customer Service, Marketing, Management, Retail, Microsoft Office, Strategic Planning, Sales
Education
California State University-San Marcos - College of Business Administration 2009 — 2013
Business Management
California State University-San Marcos - College of Business Administration 2010 — 2012
Business Management
GSG Telco April 2015 - Present
Carany Consulting 2002 - Present
AOTMP 2012 - 2015
Health and Safety Institute April 2010 - December 2011
mPura February 2010 - March 2011
HP Enterprise Services January 2007 - March 2010
Hewlett Packard September 2003 - March 2010
Sprint 2005 - 2005
Independent Consulting United States, United Kingdom and Europe March 2002 - September 2003
GTECH August 2001 - March 2003
Skills
Business Transformation, High Performance Teams, Vendor Management, Change Management, Product Management, Leadership Development, Professional Services, Outsourcing, Strategic Planning, Business Strategy, Management Consulting, Telecommunications, Executive Management, Strategy, IT Outsourcing, Mobile Devices, Start-ups, Contract Negotiation, Management, Sales, Leadership, Sales Management, Business Development, Consulting, Process Improvement, Team Leadership, Budgets, IT Strategy, Marketing Strategy, CRM, Organizational Design, Program Management, Cloud Computing, Enterprise Software, Solution Selling, SaaS, Account Management, New Business Development, Learning & Development..., Strategic Partnerships, Business Process..., Business Analysis, Go-to-market Strategy, Cross-functional Team..., P&L Management, Competitive Analysis, Supply Chain, Analysis, Sales Process, Channel Partners
Education
Capella University 2009 — 2011
PhD
Bowling Green State
MA
Florida International University
MBA
Nova University
ABD
University of Minnesota-Twin Cities
BA Hnours
albert lea
First American Bank October 2010 - Present
J Kevin Ballard Photography 1986 - Present
CONVERGYS NA July 2009 - February 2010
T-MOBILE USA February 2005 - July 2009
NORVERGENCE, INC January 2003 - July 2004
Sprint January 1996 - November 2002
COLORADO CROWN EAGLE September 1994 - December 1995
Up With People July 1990 - July 1994
Skills
Photography, Organizational Learning, Call Center, Coaching, Training Delivery, Curriculum Design, Technical Training, Needs Analysis, Training, Management
Education
Capella University 2005 — 2012
PhD, Education; Training and Performance Improvement, 4.0
University of Phoenix 2002 — 2003
Master of Arts, Adult Education
The University of New Mexico 1985 — 1989
Bachelor of Arts, Journalism
Sprint December 2013 - Present
Sprint February 2013 - November 2013
Sprint April 2012 - December 2012
Scripps Health March 2009 - April 2012
Et Cetera Group, Inc. August 2006 - May 2008
Skills
Salesforce.com, Project Management, Process Improvement, Account Management, Cross-functional Team..., Team Leadership, Strategic Planning, New Business Development, Leadership, Sales Management, Contract Negotiation, Business Development, Customer Service, Sales, Sales Operations, Wireless
Education
California State University-Sacramento 2003 — 2007
BS, Business Administration
Emser Tile September 2015 - Present
True Religion Brand Jeans April 2014 - August 2015
St. Baldrick's Foundation 2014 - 2014
CorpInfo February 2013 - May 2013
Westfield July 2012 - February 2013
Sprint December 2005 - June 2012
Resorts Casino Hotel August 2004 - October 2005
Siemens Business Service February 2003 - August 2004
Manpower: Contract with Cape May County Municipal Utilities Authority March 2002 - August 2002
CSC May 2000 - March 2002
Skills
Windows 7, Windows XP Pro, Windows 2000, Windows 8, Telephony, Networking, Microsoft Office, VoIP, Windows Server, Wyse, POS, Commercial Leasing, Micros, Mac, A+ Certified, N+ Certified, Computer Repair, Computer Hardware, Cabling, LogMeIn, HP Service Desk, Lotus Notes, Outlook, Android, Remedy Ticketing System, AS400 system, Internet Security, Dell Computers, HP Computers, Business Analysis, Active Directory, IT Strategy, IT Service Management, IT Solutions, IT Management, Hardware, Microsoft Exchange, Technical Support, Windows XP, Servers, System Deployment
Education
Computer Leanring Center 1999 — 2000
Diploma, MCSE, N+, A+ Training, 3.8
Camden County College 1995 — 1999
Associate's degree, Criminal Justice and Corrections, 3.8
City of Westerville, Ohio June 2011 - August 2012
Sprint Nextel May 2004 - October 2009
Sprint March 2000 - May 2004
United States Air Force (1986 - 1988) Kansas Air National Guard (1988 - 1992) July 1986 - June 1992
Skills
Project Management, Troubleshooting, Process Improvement, Team Leadership, Training and Development, Hardware Support, System Administration, Server Administration, Network Administration, Security, Customer Service, Technical Support, Application Support, Data Center Migration, Vendor Management, Active Directory, Servers, Hardware, Windows, Telecommunications, Networking, Cisco IOS, Operating Systems, Visio, Computer Hardware, Wireless, Ticketing Systems, VoIP, Microsoft Office, Windows 7, TCP/IP, Mac OS, Android, iPhone, DHCP, DNS, Secure FTP
Education
Capella University
B.S. Information Technology
Sprint September 2015 - Present
Sunglass Hut December 2014 - Present
Sunglass Hut August 2013 - Present
Skills
Customer Service, Retail, Visual Merchandising, Merchandising, PowerPoint, Retail Sales, Inventory Management, Microsoft Word, Microsoft Office, Time Management, Microsoft Excel, Technical Support, Data Analysis, C, AutoCAD
Education
Timber Creek Regional High School 2008 — 2012
High School Diploma
Camden County College
Engineering Science
Company Confidential August 2014 - Present
MetLife December 2013 - July 2014
Leisure Travel Enterprises 2013 - 2013
Wells Fargo Advisors 2007 - 2013
Wells Fargo Home Mortgage 2006 - 2007
Sprint 1999 - 2005
Skills
Customer Service, Call Centers, Team Leadership, Customer Satisfaction, Microsoft Excel, Microsoft Office, Account Management, Event Planning, Leadership, Process Improvement, Budgets, Marketing, Business Travel, Outlook, Team Building, Management, Travel Management, Travel Planning, Salesforce.com, Operations Management, Negotiation, Sales Management, Training, Coaching, Sales, Recruiting, New Business Development, Strategic Planning, Microsoft Word
Education
Capella University 2007 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration, 3.47/4
Central Piedmont Community College 1991 — 1993
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Winthrop University 1982 — 1986
Bachelor's degree, Business Administration and Management, General
Windstream August 2015 - Present
F and G Agency - "Advice Based Quality Service" February 2015 - August 2015
Automatic Data Processing Insurance Agency, Inc. February 2013 - January 2015
Sprint August 2012 - February 2013
Time Warner Cable June 2011 - August 2012
Lawrence Berkeley National Laboratory May 2010 - August 2010
GameStop March 2008 - December 2008
Skills
Property & Casualty..., Licensed Property &..., Sales, Account Management, Workers Compensation, Exceeding Quotas, Insurance, Customer Service, PCR, Microscopy, Research, Microbiology, DNA, DNA extraction, Protein Purification, Management, Nurturing, Multi Tasking, B2B, Committment, Building Relationships, Listening to customers, Competitive, Pharmaceutical Sales, Customer Retention, Selling, Marketing
Education
Southern New Hampshire University 2014 — 2015
Master of Science (M.S.), Organizational Leadership
California University of Pennsylvania 2006 — 2011
Bachelor of Science (B.S.), Liberal Studies W/ Minor in Biology
DELAWARE VALLEY HIGH SCHOOL 2001 — 2005
High School Diploma
Verizon Wireless November 2011 - Present
Verizon Wireless November 2006 - November 2011
Sprint January 2005 - November 2006
Herbert H. Lehman High School September 2002 - September 2003
American Language Communication Center January 1998 - September 2002
Skills
Customer Experience, Telecommunications, Cold Calling, Customer Service, Wireless, Management, Microsoft Office, Team Leadership, Project Management, Solution Selling
Education
Cambridge College
Master's Degree, Master of Education
Hunter College
Bachelor's Degree, Spanish Literature
State Farm September 2014 - Present
Dallas County September 2011 - January 2014
Sprint May 2005 - October 2009
Skills
Public Speaking, Training, Microsoft Office, Customer Service, Leadership, Strategic Planning, Team Building, Policy, Microsoft Word, PowerPoint, Government
Education
Capella University 2014 — 2016
Masters in Public Safety, Emergency Management
Florida Agricultural and Mechanical University 2004 — 2010
Bachelor of Arts (BA), Criminal Justice and Corrections
Verizon Wireless August 2015 - Present
ASE Marketing Group, LLC March 2014 - Present
Lindquist LLP February 2014 - March 2014
Wireless Lifestyle March 2012 - January 2014
Sprint December 2003 - May 2011
New World Medical, Inc January 2002 - June 2003
Robinsons-May September 2000 - December 2002
Volt October 1999 - December 2001
Skills
Sales Operations, CRM, Management, Strategy, Customer Service, Product Marketing, Customer Retention, Operations Management, Selling, Wireless, B2B, Customer Experience, Team Leadership, Strategic Selling, Retail, Microsoft Office, Cross-functional Team..., Retail Sales Experience, Program Management, Strategic Planning, Project Management, Salesforce.com, Building High..., Operational Efficiency, Marketing Strategy, Merchandising, Web-based Research, Payroll Analysis, Multi-employer pension..., Microsoft Excel, Sales, Process Improvement, Direct Sales, Mobile Devices, Solution Selling, Sales Management, Inventory Management, Telecommunications, Account Management, New Business Development, Business Development, Team Building, Marketing, Product Management, Recruiting, Mobile Communications, Coaching, Online Marketing, Marketing Communications, Time Management
Education
California State University-San Bernardino 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Chaffey College 2009 — 2011
Associate of Arts (A.A.), Business & Technology
Konica Minolta Business Solutions U.S.A., Inc. October 2015 - Present
Ricoh Americas Corporation August 2012 - July 2015
Ricoh Americas Corporation February 2010 - August 2012
Ricoh Americas Corporation July 2008 - February 2010
Bank of America January 2008 - June 2008
Saxon Mortgage August 2004 - October 2007
Sprint June 1999 - August 2004
Skills
Salesforce.com, Customer Satisfaction, Sales Operations, Direct Sales, Sales, Sales Process, Process Improvement, Cold Calling, Solution Selling, Managed Services, B2B, Selling, Account Management, Sales Presentations, Managed Print Services, Customer Retention, Document Imaging, Lead Generation, CRM, Channel Partners, SaaS, Professional Services, Document Management, Enterprise Software, Sales Management, Strategic Partnerships, Cloud Computing, Key Account Management, Customer Service, Leadership, Major Accounts
Education
California State University-San Bernardino 1997 — 2000
Psychology
SiteReady February 2015 - Present
MF Lightwave, Inc. April 2013 - October 2014
Care Monitoring 2000 October 2011 - April 2013
GSA Access Group November 2010 - November 2011
GSA Consulting Services March 2009 - October 2010
Market Technologies, LLC March 2008 - March 2009
Sprint January 2005 - February 2008
USLEC 2004 - 2004
AT&T Wireless January 1999 - February 2003
Litel / LCI International / Qwest January 1987 - March 1994
Skills
Sales Management, Telecommunications, Solution Selling, Account Management, Direct Sales, Sales Process, Recruiting, Leadership, Training, Sales, New Business Development, Cold Calling, Start-ups, Sales Operations, Business Development, Management, Managed Services, Wireless
Education
Penn State University 1978 — 1980
BA, Communications
California University of Pennsylvania
Communications
Community College of Beaver County
Computer Science - Information Technology
Sprint January 2015 - Present
Sprint February 2013 - January 2014
Sprint June 2012 - February 2013
Port City Community Church June 2008 - April 2012
On The Border July 2006 - July 2009
JHS Document Solutions 2006 - 2006
Skills
Microsoft Office, Windows, Mac OS X, Linux, Internet Research, Computer Repair, Computer Hardware, Computer Architecture, Computer Maintenance, Computer Literate, Computer Setup, Computer Science, Social Media, Troubleshooting, Computer Hardware..., HTML, FTP, Emerging Technologies, Adobe Acrobat, Lighting Control, Audio Editing, Volunteer Management, Volunteer Coordination, Volunteer Training, Consumer Technology, Consumer Electronics, OS X, Operating Systems, Active Directory, Customer Satisfaction, Customer Service, Leadership, Mobile Devices, Project Management, Public Speaking, Sales, Software Installation, Team Building, XP
Education
Cape Fear Community College 2012 — 2016
Associates, Computer Information Technology
ECPI College of Technology 2000 — 2001
Computer Information Technology
My Personal Estate Sale LLC April 2015 - Present
New Landings April 2009 - Present
Genesis10 -Bank of America December 2014 - March 2015
Sprint September 2013 - November 2014
genesis 10 March 2011 - October 2013
Centrinex 2010 - 2011
Sprint March 2008 - September 2010
Renzenberger Transportation 2009 - 2010
Sprint December 2003 - March 2008
Sprint 1999 - 2003
Skills
Program Management, Strategy, Cross-functional Team..., Vendor Management, Project Management, Leadership, Business Process..., Training, Business Development, New Business Development, Management, Organizational..., Sales, Recruiting, Analysis, Business Planning, Process Improvement, CXO, Account Management, Innovation, Team Management, Marketing Strategy, Networking, Business Strategy, Marketing, Business Analysis, Wireless, Telecommunications, Budgets, Human Resources, Coaching, Business Process, Data Center, Strategic Partnerships, Sales Process, Selling, Negotiation, Team Leadership, Team Building, Change Management, Advertising, Proposal Writing, Entrepreneurship, Time Management, Strategic Partnership..., Executive Level Selling, Solution Selling, Sales Operations, CRM, Product Management
Education
University of Kansas - Graduate School of Business 1999 — 2000
MBA Essentials (tm), Finance, Marketing
Cambridge College 1993 — 1994
Master of Education, M.Ed., 4.0
The University of Kansas 1983 — 1987
BA, Personnel Administration, Sociology
Shawnee Mission South 1980 — 1983
Diploma, Physical Sciences
IQMS January 2012 - Present
Denver Transit Construction Group January 2011 - January 2012
Sprint January 2006 - January 2011
Sprint January 2008 - January 2009
Spearly Center January 2006 - January 2006
Cheyenne VA January 2005 - January 2005
Echostar January 2004 - January 2005
Skills
Written & Verbal..., Friendly Personality, Common Sense, Troubleshooting, Computers, Help Desk Support, Microsoft Excel, Microsoft Word, Customer Service, Computer Hardware, Communication, Process Improvement, Sales, Technical Support
Education
American InterContinental University
Bachelor of Information Technology, Networks
Cambridge College
Associate of Applied Science, Surgical Technology/Technologist
NaviSite - Time Warner Cable May 2015 - Present
Soft Frontiers July 2009 - Present
Sprint October 2008 - December 2014
Sprint Nextel April 2007 - October 2008
Nextel Partners April 2000 - April 2007
Southwestern Bell June 1997 - March 2000
Skills
Testing, Databases, MySQL, C++, Software Development, Python, C, Wireless, Telecommunications, Troubleshooting, Integration, RF, Networking, Windows, Disaster Recovery, Management
Education
Capella University
BS, Information Technology with Specialization in Web Application Development
MTU
IBM May 2014 - Present
Apple April 2012 - November 2013
Time Warner Cable May 2009 - January 2012
AT&T Mobility February 2007 - April 2009
Sprint May 2005 - February 2007
ICG Communications July 2000 - August 2001
MCI Worldcomm September 1998 - May 2000
Southwest Airlines February 1995 - June 1998
US Airways November 1985 - May 1994
Skills
Sales, Competitive Analysis, Business Development, Marketing, Partner Engagement, Sales Management, Management, B2B, Customer Experience, Customer Service, Sales Operations, Strategy, Contract Negotiation, Wireless, Program Management, Sales Process, Account Management, Solution Selling, Business Intelligence, Customer Satisfaction, Direct Sales, Business Strategy, Selling, Leadership, Strategic Partnerships, Salesforce.com, CRM, Telecommunications, SaaS, Lead Generation, Integration, Cloud Computing, Managed Services, Channel Partners, Mobile Devices, Enterprise Software, Unified Communications, Product Management, New Business Development, Team Leadership, Team Building, VoIP
Education
Capella University 2013 — 2015
Bachelor's Degree, Information Technology Project Management
Masonicare March 2013 - April 2015
VITAS Healthcare April 2010 - March 2013
MiddleBrook Pharmaceuticals, Inc February 2009 - April 2010
Sprint May 2001 - February 2009
Skills
Cardiology, Sales Operations, Sales Process, Selling, Healthcare, Sales, Hospitals, Pharmaceutical Sales, Home Care, Healthcare Management, Managed Care, Leadership, Account Management, Pharmaceutical Industry, Management, Strategic Planning, Physicians, Team Building, Customer Service, Medicare
Education
Campbell University, Lundy-Fetterman School of Business 1996 — 1999
Bachelor of Business Administration (BBA), Business Administration and Management, General
California Highway Patrol April 2014 - Present
HighJump Software March 2011 - March 2014
IBS AB 1997 - 2010
Ernst & Young 1996 - 1997
Sprint 1993 - 1996
MCI 1988 - 1991
Skills
Professional Services..., Software Implementation, Building Customer..., Customer Engagement, International Operations, Software Project..., On Premise/ Cloud -..., Account Management, Services Sales, Management Consulting, Software Development..., Software Engineering, Cloud Computing, SaaS, Sales, Business Intelligence, Integration, ERP, Business Analysis, CRM, Enterprise Software, Professional Services, SDLC, Business Process..., Vendor Management, E-commerce, Software Development, Program Management, Business Process, Telecommunications, Process Improvement, Pre-sales, Leadership, Management, Team Leadership, Agile Project Management, Requirements Analysis, Cross-functional Team..., EDI, SQL, IT Management, Agile Methodologies, Product Management, Data Warehousing, PMP, Project Portfolio..., Databases, SharePoint, Solution Selling, Solution Architecture
Education
Golden Gate University 1993 — 1995
MBA, Business Adminstration/International Studies
California State University-San Bernardino 1982 — 1986
B.S., Information Technology
Apple Valley Senior High School
Sprint September 2015 - Present
Sprint October 2004 - Present
Skills
Wireless, Direct Sales, Retail, Sales, Sales Management, Sales Operations, Auditing, Telecommunications, Leadership, Management, Training, Customer Satisfaction, Store Management, Account Management, Team Leadership, Merchandising, Recruiting
Education
Cameron University 2003 — 2005
Business management, Small business management
Great Plains Technology Center 1999 — 2003
CNA/ LPN, Phlebotomy, Healthcare, A
Johnson County Community College
Assosciates of Applied Science, Healthcare/ Business and Operation
Sprint December 2010 - Present
Sprint May 2007 - December 2010
SB Financial September 2006 - June 2007
Golds Gym of Granite Bay June 2005 - September 2006
Skills
Sales Process, CRM, Telecommunications, Wireless, Sales, Team Management, Retail, Account Management, Customer Satisfaction, Sales Management, Sales Operations, Customer Experience, Customer Service
Education
California State University-Sacramento 2005 — 2008
Focus Technology USA Inc May 2015 - Present
Xtetic World, Inc. July 2014 - October 2014
Juris Productions, Inc. 2013 - 2014
Cal State San Bernardino 2012 - 2013
Sprint 2007 - 2010
Skills
Creative Writing, Story Structure, Public Speaking, Copywriting, Marketing Copy, Translation, Online Research, Articles, Prose, Microsoft Office, Oral & Written..., Brand Development, Corporate Branding, Digital Storytelling, Motivation, Motivational Speaking, Freelance Writing, Editing, Writing, Blogging, Marketing, Microsoft Word, Final Cut Pro, Research, Social Media Marketing, Copy Editing, Management, Video Production, Photoshop, Web Content, Video, Press Releases, Literature, Social Media, Storytelling, Social Networking, Photography, Facebook
Education
California State University-San Bernardino
Bachelor's degree, Creative Writing
Nichole's Helping Hands Daycare October 2014 - Present
Verizon Wireless March 2014 - Present
My Sister's Jewelry Box June 2011 - Present
Verizon Wireless June 2004 - Present
Sprint June 1996 - August 2001
Food Lion 1995 - 1998
First Flight Federal Credit Union February 1995 - June 1996
Skills
Billing, Customer Relations, Customer Service, Microsoft Office, Coordination, Call Center, Excel, Budgeting, Fundraising, Customer Satisfaction, Supervisory Skills, PowerPoint, Strategic Planning, Word, Telephone Skills, Mentoring, Administration, Outlook, Scheduling, Event Planning, Problem Solving, Inventory Management, Telecommunications, Coaching, Documentation, Research, Database Administration, Troubleshooting, Conflict Resolution, Negotiation, Planning, Team Building, Event Management, Mobile Technology, Billing Systems, Program Management, Public Relations, Program Development, Promotions, Training, Team Leadership, Leadership Development, Customer Experience, Wireless, 4G, Nonprofits, Wireless Networking, Community Outreach, Analysis, EVDO
Education
Cape Fear Community College 2012 — 2014
Early Childhood Education, Early Childhood Education and Teaching
Craven Community College 1995 — 1996
Cosmetology
New Bern High School 1992 — 1994
Strayer University-North Carolina
Bachelor of Business Administration (B.B.A.), Project Management
Compass lease, LLC August 2015 - Present
Financial Education Services (FES) January 2015 - Present
Verizon Wireless January 2015 - August 2015
Sprint May 2013 - December 2014
THINK Together July 2012 - May 2013
Abercrombie & Fitch 2010 - 2012
California State University San Bernardino 2007 - 2008
FedEx 2006 - 2007
Skills
Education, Criminal Justice, Office Administration, Teaching, Sales, Real Estate, Marketing, Communication, Event Planning, Customer Service, Leadership, Fundraising, Microsoft Excel, Data Entry, Staff Development, Program Development
Education
California State University-San Bernardino 2005 — 2009
Bachelor's degree, Criminal Justice and Corrections
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2005
Sprint January 2000 - December 2014
Sprint 1997 - 2000
Sprint 1991 - 1997
Skills
Strategic Planning, Sales, Event Management, Budgets, Salesforce.com, Program Management, Account Management, Cross-functional Team..., Vendor Management, Team Building, Marketing Strategy, Mobile Devices, Telecommunications, Strategic Partnerships, Direct Sales, Process Improvement, Customer Service, Capital Project Planning, Executive Support, Relational Databases, Cross-functional..., Vendor Relationship..., Relationship Building
Education
Notre Dame de Namur University 1999 — 2001
BS, Business
California State University-Sacramento 1981 — 1982
Business
Sprint May 2000 - Present
Sprint Nextel 2000 - Present
AST March 1993 - January 2000
US Army October 1976 - June 1993
USMC June 1966 - June 1972
Skills
Telecommunications, Wireless, Vendor Management, IT Management, Management, SDLC, Integration, Program Management, Testing, Data Center, Security, Requirements Analysis, Analysis, Budgets, Mobile Devices, PMP, Networking, Cross-functional Team..., Software Project..., Troubleshooting, Visio, System Deployment, IT Strategy, ITIL, E-commerce, Leadership, Unix, Army, Marine Corps, Special Operations, PMO, Disaster Recovery, Enterprise Architecture, Network Design, Technical Support, VoIP, Cloud Computing, Solution Architecture, IT Service Management, IT Operations, Network Architecture, IP
Education
Webster University 1998 — 2000
MBA, Information Management
Webster University 1996 — 1998
MA, Computer Resources and Information Management
Campbell University 1985 — 1987
MS, Government
San Jose State University 1974 — 1976
BA, Political Science, Chemistry, Military Science
College of San Mateo 1971 — 1973
AA, Sciences
Flextronics September 2015 - Present
Gollotti Consulting September 2014 - September 2015
Cisco Systems August 2011 - October 2014
Cisco Systems January 2006 - August 2011
Cisco Systems December 2002 - September 2006
Cisco Systems July 1996 - December 2002
AT&T July 1994 - July 1996
Sprint January 1990 - July 1994
Skills
Strategy, Integrated Marketing, Strategic Communications, Corporate Communications, Marketing Communications, Marketing Strategy, Marketing, Positioning, Leadership, Thought Leadership, Enterprise Software, Strategic Planning, Marketing Management, Metrics, B2B Marketing, Corporate Branding, Content Strategy, Messaging, Team Leadership, Telecommunications, Product Management, Lead Generation, Strategic Thinking, Social Media Marketing, Content Development, Digital Marketing, Change Management, Content Management, Competitive Analysis, Brand Management, Crisis Communications, Employee Engagement, Campaigns, Brand Awareness, Strategic Brand..., Brand Marketing
Education
California State University-Sacramento
Bachelor of Science (B.S.), Marketing; Minor Communications
Leysin American School, Switzerland
Pinewood the International School, Thessaloniki Greece
Playa Colorada La Escuela, Venezuela
High School Diploma
GTM Sportswear December 2012 - Present
POWTEC 2010 - 2011
Sprint 2004 - 2009
Sprint Business 1999 - 2004
US Army 1976 - 1999
Skills
Agile Project Management, Requirements Analysis, Program Management, PMP, Change Management, Process Management, Budgets, Process Improvement, Telecommunications, Leadership, Project Planning, PMO, CRM, Cross-functional Team..., Scrum
Education
George Washington University 2004 — 2004
Masters Certiificate, Project Management
Webster University 1997 — 1999
MA, Computer Resources and Information Systems
Cameron University
BS, Business
Jack Henry & Associates October 2014 - Present
CSC December 2010 - October 2014
Technisource December 2010 - June 2011
USA800 June 2010 - December 2010
Bradford & Galt March 2010 - July 2010
CIBER September 2009 - March 2010
Staples Promotional Products 2009 - 2010
Staples Promotional Products 2009 - 2010
Sprint/Nextel March 2006 - February 2009
Sprint 1990 - February 2009
Skills
VB.Net, ASP.Net, Silverlight, .NET, C#, Application Development, Visual Basic, ASP, VB.NET, Software Development, SDLC, Requirements Gathering, ASP.NET, SQL, Agile Methodologies, Microsoft SQL Server, Visio, Software Project..., Access, IIS, Databases, T-SQL, Oracle
Education
Calvary Bible College and Theological Seminary 2013 — 2015
MS of Organizational Development, Organizational Behavior Studies, 4.0
Calvary Bible College and Theological Seminary 2010 — 2013
MSBT, Bible And Theology, 4.0
The University of Texas at Arlington 1986 — 1992
BBA, Management
Dallas Baptist University 1982 — 1986
Dallas County Community College 1983 — 1985
AA, General Studies
University of North Texas 1979 — 1982
Verizon Enterprise Solutions September 2015 - Present
Verizon Enterprise Solutions November 2005 - September 2015
Sarcom 2004 - 2005
Sprint 2000 - 2004
Aerotek 1995 - 2000
Skills
Solution Selling, Managed Services, Unified Communications, Strategy, Management, Sales, Leadership, Sales Management, Security, Networking, Contract Negotiation, Cloud Computing, VoIP, Professional Services, Data Center, MPLS, SaaS, Telecommunications, Direct Sales
Education
Calvin College 1989 — 1995
Bachelor of Science, Mathematics
AT&T Mobility September 2011 - Present
San Diego Crepe Company October 2014 - Present
Sprint February 2010 - September 2011
Maison Chef July 2007 - May 2009
Southwest Dealer Services July 2005 - September 2008
Skills
Customer Retention, Direct Sales, Team Leadership, Customer Service, Cold Calling, Social Media, Solution Selling, Wireless, Telecommunications, Sales, Team Management, Communication, Marketing Communications, Communication Skills, Intercultural..., Entrepreneurship, Public Relations, Sales Process, Customer Satisfaction, Management, Marketing, Social Networking, Marketing Strategy, Social Media Marketing
Education
California State University of San Marcos 2009 — 2011
Bachelor of Arts, Communication, General
California State University-San Marcos - College of Business Administration 2008 — 2011
Communication, Communication, General
XO Communications February 2010 - March 2012
Sprint January 2000 - December 2009
Sprint October 1996 - December 2009
SprintSt December 1997 - December 1999
SprintSt October 1996 - November 1997
Skills
MPLS, VoIP, Cold Calling, IP, Customer Satisfaction, Negotiations, Contract Negotiations, Customer Negotiations, Prospect Research, Social Networking, Proposal Generation, Meeting Planning, Sales Meetings, Wireless, Wireless Broadband, Microsoft Office, PowerPoint, Excel, Salesforce.com, Direct Sales, Customer Retention, Hosted Services, Private Line, Key Account Development
Education
Capella University
Master of Business Administration (M.B.A.)
Capella University
Bachelor’s Degree, Business Administration Management and Leadership
Saint Charles Community College
Associates, Psychology
Comcast January 2015 - Present
Sprint November 2007 - July 2014
South Jersey HealthCare (Rehab Care) January 2007 - October 2007
Staples October 2005 - January 2007
United Rentals, INC March 2005 - October 2005
AC Hilton Casino and Resort July 2002 - November 2004
Skills
Customer Experience, Direct Sales, Telecommunications, Customer Service, Salesforce.com, Mobile Devices, Sales, Wireless, Microsoft Office, Leadership Development, CDMA, Coaching, Account Management, Cold Calling, Retail, Mobile Technology, Sales Operations, Time Management, Mobile Communications, Invoicing, Issue Resolution..., Inventory Control, Payment Systems, Customer Satisfaction, Customer Retention, Inventory Management, Sales Management, Training
Education
Richard Stockton College of New Jersey 2007 — 2009
Bachelor of Arts (B.A.), Psychology
Camden County College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Graphic Design
Battleground Christian Community Outreach Center April 2010 - September 2011
Self - Employed September 2007 - August 2011
Sprint August 2002 - March 2008
PBJS Entertainment 4 U August 2007 - September 2007
Teletech 1997 - 2002
Denver Public Schools September 1990 - March 1997
mci 1996 - 1997
Skills
Project Management, Networking, Windows Server, Windows 2000, Instructional Design, Windows, Management, Social Networking, Teaching, Customer Service, Public Speaking, Technical Writing, Staff Development, Process Improvement, Call Center, Social Media, Coaching, Blogging, Research, Strategic Planning, Call Centers, Project Planning, Training, Program Management
Education
Mississippi State University 2014 — 2014
Certificate, Computer Programming, B
University of Mississippi 2014 — 2014
Certificate, Credative Writing, B
Capella University 2003 — 2005
2005, Information Technology
Lesley University 1994 — 1996
M. Ed., Education
Regis University 1989 — 1990
Teacher, Education
University of Colorado Denver 1969 — 1975
B. A., Social Sciences
Denver East High School 1964 — 1967
Diploma, General Studies
Aktion Associates, Inc. 2011 - Present
F2B Moblie Solutions 2007 - 2010
Sprint February 2000 - February 2002
Skills
Windows, Active Directory, Customer Relations, Cisco, Process Improvement, Customer Service, Cisco Technologies, Sales Management, Integration, Solution Selling, Information Technology, IT Management, Negotiation, Data Analysis, Data Center, Disaster Recovery, New Business Development, Software Implementation, Microsoft Office, Enterprise Software, System Administration, Cloud Computing, Network Administration, Team Building, Microsoft Exchange, Windows Server, Account Management, Sales Process, Business Analysis, Professional Services, Team Leadership, Direct Sales, Sales, VMware, Virtualization, Managed Services, Budgets, Contract Negotiation, Strategic Planning, Security, HP, Networking, Citrix, Servers, Consulting, CRM, SaaS
Education
Campbell University
BS, Computer/Information Technology Administration and Management
Wedding Spot, Inc. June 2015 - Present
Yelp September 2013 - June 2015
Verizon Wireless March 2011 - June 2013
Sprint August 2005 - February 2011
Skills
Salesforce.com, Social Networking, Social Media, Online Advertising, Advertising, Social Media Marketing, Sales, Digital Marketing, Online Marketing, Digital Media, Email Marketing, Management, Digital Strategy, Leadership, Account Management, Customer Service, Wireless, Volunteering, Sales Process, Employee Training, Mentoring, Interim Management, Cold Calling, Targeted Advertising, Customer Loyalty, Team Motivation, Exceed Sales Goals, Deal Closure
Education
California State University-Sacramento
Bachelor of Arts (BA), Mass Communication/Media Studies
San Jose State University 2013 - Present
Colorado State University August 2010 - August 2013
CSU San Bernardino September 2002 - June 2010
Concert 1998 - 2002
AT&T 1998 - 2002
Sprint 1997 - 1998
Skills
Data Analysis, Higher Education, Teaching, Leadership, Research, Public Speaking, E-Learning, Staff Development, Statistics, Nonprofits, Program Management, Program Development, Healthcare, Analysis, University Teaching, Management, Grant Writing, Entrepreneurship, Qualitative Research, Organizational..., Leadership Development, Community Outreach, SPSS, Policy, Curriculum Design, Distance Learning, Strategic Planning, Program Evaluation, Curriculum Development, Editing, Training, Student Affairs, Instructional Design
Education
Claremont Graduate University 2001 — 2010
Ph.D., Information Systems and Technology
California State University-San Bernardino
Indian River State College-Computer Science June 2012 - Present
St. Lucie County Public Schools March 2011 - Present
Ronald Minnis Studios (RMStudios) June 2005 - Present
Royall Media February 2009 - May 2009
Sprint 1998 - 2009
David Quinn Clothing February 2006 - November 2006
Chain Gang Records June 1997 - June 1999
Skills
Digital Media, Graphic Design, Painting, Photoshop, Illustrator, InDesign, Logo Design, After Effects, SEO, Advertising, Graphics, Editing, Adobe Creative Suite, Social Media, Web Design, Creative Direction, Video, Art, Microsoft Office, HTML, Social Media Marketing, Marketing, Public Relations, Social Networking, Instructional Technology, Computer Science, Photography, Customer Service, Mac, Newsletters, Blogging, Dreamweaver, Facebook, Public Speaking, Website Development, Teaching, PowerPoint, Branding & Identity, OS X
Education
Capella University 2013 — 2016
Doctor of Philosophy (Ph.D.), Information Security
University of Phoenix 2010 — 2012
Masters, Management Information Systems
University of Central Florida 2000 — 2005
Bachelors Degree, Digital Media :Internet Interaction
Valencia Community College 1995 — 1998
AA, Graphic Design
The World Bank September 2008 - September 2009
DPM Technologies Inc. March 2007 - September 2008
Sprint November 2004 - March 2007
Nextel Communiations June 2002 - November 2004
Electronic Data Systems June 1998 - June 2002
Skills
Requirements Analysis, SQL, Vignette, CMS, System Testing, SDLC, Testing, Documentation, Portals, SharePoint, Business Analysis, Application Development, Content Management, Agile, Visio, Integration, Scrum, Requirements Gathering, Quality Assurance, MS Project, Team Leadership, Web Services, Cloud Computing, Drupal, Agile Methodologies, Software Documentation, Program Management, Project Management, Software Project..., Security, Software Development, Business Intelligence, Business Process, Unix, Enterprise Architecture, Web Applications, Oracle, Strategy, Analysis
Education
Canisius College 1993 — 1997
BS, Management Information Systems
Sprint January 2014 - Present
Callaway Golf January 2010 - Present
Sprint Nextel January 2012 - December 2013
Sprint July 2010 - December 2011
Sprint August 2009 - July 2010
Sprint Nextel October 2008 - August 2009
Skills
Consultative Selling, Sales Management, Mobility Solutions, Channel Management, Solution Selling, Convergence, Fixed Mobile Convergence, Wireline, Wireless, Wireless Security, Sales Process, Telecommunications, Account Management, Contract Negotiation, Mobile Applications, M2M, B2B, Channel Partners, Mobile Devices, Product Management, CRM, Cold Calling, Selling, Solutions Marketing, P&L Management, Sales, Strategic Partnerships, Cloud Computing, New Business Development, Training, Direct Sales, VoIP, Cross-functional Team..., Customer Retention, Business Development, Managed Services, Go-to-market Strategy, Strategy, Sales Presentations, Voice & Data Convergence, MPLS, Product Marketing, Sales Operations, SaaS, Salesforce.com, Competitive Analysis, Unified Communications, Team Building, Management, Leadership
Education
Medaille College 2004 — 2006
M.B.A, Finance, Executive Management, 3.9
SUNY at Buffalo 1999 — 2001
B.A., Political Science
Canisius College 1997 — 1999
N.A., Political Science and Government, 3.4
AT&T July 2015 - Present
AT&T February 2005 - Present
Aspect Communications 2000 - July 2002
Sprint 1997 - 2000
US Navy December 1992 - December 1996
Skills
Leadership, Project Management, PMP, Process Improvement, Program Management, Business Development, Business Analysis, Team Leadership, Telecommunications
Education
Capella University 2008 — 2011
BSIT, Project Management
Garfield High School 1984 — 1986
UTI Networks Systems January 2010 - Present
Sprint January 2000 - December 2009
Navistar -- International Truck and Engine Corporation April 1997 - December 1999
AT&T Bell Labs January 1988 - March 1997
Skills
Software Design..., UNIX (SunOS, Solaris,..., Real-Time Operating..., Programming Languages..., Telephony (SS7, ATM,..., Data Communications..., Systems Management..., Systems Management..., Internet Infrastructure..., APPLICATIONS Messaging..., REST plus JSON over..., JQuery/JavaScript/JSON..., Node.js for Business..., Couchbase 2.0 and..., Content management..., Reporting engine: ..., Message bus : HornetQ,..., Single-sign-on (SSO)..., e-Commerce suite: ..., Reporting engine:..., Workflow engine: ..., Load test framework:..., Ruby, Ruby on Rails,..., Google Web Toolkit..., JVM-dependent..., just-in-time JavaScript..., IDE: Eclipse, NetBeans,..., Public, private, or..., Google Compute Engine,..., as well as private..., Collaborative..., integration, Continuous..., CWE/SANS list of the..., leading software..., severity, and the..., Aware of 7 deadly sins..., programmers which save..., Agile Methodologies, Integration, Software Development, Cloud Computing, Software Engineering, Java Enterprise Edition, Databases, SDLC, SaaS, Architectures, Business Process, C, Networking
Education
California Institute of Technology 1980 — 1987
MSEE, Electrical Engineering and Computer Science, 3.7/4.0
ACS October 2005 - Present
Sprint August 2003 - October 2005
Earthlink, Inc October 2001 - August 2003
Pennsylvania Motorcycle Safety Program May 1991 - September 2001
Skills
Data Entry, Management, Call Center Development, Customer Support, Windows, Customer Service, Sales, Troubleshooting, Team Management, Account Management, Outsourcing, Workforce Management, Outlook, Customer Satisfaction, Call Center, Customer Service..., Access, Customer Experience, Call Centers, Telecommunications, Networking, Team Building
Education
California University of Pennsylvania 1988 — 1992
Sprint/Nextel August 2005 - Present
Sprint 1991 - Present
Skills
Vendor Management, Project Management, Program Management, Management, Requirements Analysis, Telecommunications, Telecommunications..., Telecommunications..., Integration, Cross-functional Team..., Business Analysis, Software Project..., Business Process..., Team Leadership, Team Building, IT Strategy, Analysis, Budgets, Contract Negotiation, Invoicing, Account Management, Customer Service, Enterprise Architecture, Process Improvement, IT Management, Strategic Planning, Wireless, Operations Management, Billing Systems, Sarbanes-Oxley Act, Testing, Project Portfolio..., Product Management, Unified Communications, PMO, Customer Experience, Forecasting, Change Management
Education
University of Saint Mary 2014 — 2015
California State University-Sacramento 1985 — 1989
VSP Vision Care September 2013 - Present
VSP Vision Care October 2004 - August 2013
Sprint June 1997 - October 2004
Pacific Investment Management Co. / PIMCO March 1984 - September 1987
Skills
SDLC, Business Analysis, Six Sigma, Business Modeling, Strategic Planning, Agile Methodologies, Project Portfolio..., PMO, Data Analysis, Project Management, Process Improvement, Requirements Analysis, Visio, Business Intelligence, Business Process..., PMP, Software Project..., Software Documentation, SAP ERP
Education
California State University-Sacramento 1980 — 1983
Bachelor of Science, Business Administration, concentrations in Finance and Land Use
Sprint April 2015 - Present
Pep Boys December 2013 - Present
Penn Medicine (University of Pennsylvania Health System) November 2013 - January 2014
1&1 Internet AG September 2011 - October 2013
Insight Global February 2011 - August 2011
State of NJ Workforce Development April 2010 - February 2011
USA Self Employed September 2007 - June 2010
AGVP December 2009 - March 2010
Prenova Inc. August 2007 - October 2007
Emory University August 2006 - August 2007
Skills
Troubleshooting, Windows Server, HTML, Computer Hardware, Servers, Windows, Project Management, Linux, Technical Support, Databases, CSS, Social Media, Microsoft Office, Web Development, XHTML, Editing, Windows 7, Graphics, Laptops, OS X, Software Installation, Film Production, Teaching, Usability, Layout Tools, Visio, Lighting Design, Directing, Screenwriting, Higher Education, Video Production, Video Editing, Sound Mixing, Sound Design, Post Production, Independent Film, Training, Producing, Television, TCP/IP protocols, Corporate Communications, Corporate Videos, Customer Service, Classroom, Information Technology, Web Design, Mac OS, Tutorials, Multimedia, Entertainment
Education
Camden County College 2009 — 2010
Technology Support, Comptia A+/Net+ /MCDST
Columbia College Chicago 1997 — 2003
MFA, Film / Video
Savannah College of Art and Design 1989 — 1994
BFA, Electronic Arts
CarMax October 2012 - Present
Texas Army National Guard February 2008 - January 2015
The Phoenix Group March 2012 - September 2012
Sprint September 2005 - February 2012
Al's Formal Wear of Houston February 1998 - September 2005
Skills
Team Leadership, Team Building, Sales Management, Customer Service, Microsoft Office, Inventory Management, Strategic Planning, Retail, Microsoft Excel, Microsoft Word, Customer Satisfaction, Sales, Military Operations, Military Intelligence, Human Intelligence..., Source Handler, Interrogator, Tactics, Food Sevice Manager, Infantry Tactics, HUMINT, Platoon Seargant, Training, Computer Hardware, Visual Display, Merchandising, Active Top Secret, Military Source..., Military, Intelligence, Security Clearance, Intelligence Analysis, Military Experience, Visual Merchandising, Analysis, Army, Leadership, Government
Education
Drexel University 1996 — 2007
BS, Nutrition and Food Science
Camden County College 1993 — 1995
AAS, Dietetic Technology
Bayer January 2015 - Present
Sprint March 2013 - January 2015
Sprint April 2000 - March 2013
U.S. Cellular May 1996 - April 2000
Skills
Team Leadership, Strategic Planning, Organizational..., Sales Effectiveness, Building Relationships, Team Building, Partnership Development, Partner Management, Meeting Deadlines, Salesforce.com, Partnerships, CRM, Sales Operations, Selling, Customer Service, P&L Management, Leadership, Customer Satisfaction, Customer Retention, Wireless, Sales, Marketing, New Business Development, Sales Enablement, Recruiting, Retail, Dealer Relationships, Sales Management, Telecommunications, B2B, Management, Direct Sales, Sales Process, Solution Selling, Negotiation, Strategy, Cloud Computing, Product Development, Cold Calling, Unified Communications, Account Management, Strategic Partnerships, Managed Services, Customer Experience, Mobile Devices, Channel Partners, Sales Presentations, Product Marketing, Product Management, Cross-functional Team...
Education
Campbell University
BAS, Business Management
JCC
AAS, Business Computer Programming
Blue Shield of California January 2012 - Present
Blue Shield of California March 2011 - April 2012
Sprint 1990 - 2006
Skills
Business Process..., Process Engineering, Process Improvement, Metrics, SDLC, Analysis
Education
California State University-Sacramento 1987 — 1989
Business Communications
Northeastern University 1985 — 1987
Business Management
Sprint 2009 - Present
Sprint Nextel July 2008 - Present
Sprint Nextel February 2002 - July 2008
Skills
Wireless, Mobile Devices, Telecommunications, Managed Services, CDMA, M2M, 4G, Cellular Communications, Sales Process, Unified Communications, Account Management, Solution Selling, Direct Sales, Salesforce.com, Strategic Partnerships, Sales Operations, Customer Retention, Management, VoIP, Business Development, Channel Partners
Education
California State University-Sacramento
Sprint Risk Prevention AnalystSprint Nextel Corp2000 - Present
Education
Canisius College
McGladrey September 2005 - Present
Mobile Sign Company July 2010 - June 2013
US Bank September 2000 - August 2005
TestQuest 2000 - 2000
Sprint 1996 - 2000
Skills
Marketing Communications, Marketing Strategy, Marketing Management, Advertising, Proposal Writing, Marketing Research, Email Marketing, Thought Leadership, Strategic Partnerships, Leadership, Management, Strategy, Marketing, Account Management, Business Development, Integrated Marketing, CRM, Sales Operations, Sales, Project Management, Strategic Planning, Team Building
Education
Capella University 2006 — 2010
BS, Marketing
CenturyLink December 2013 - Present
TW Telecom September 2007 - December 2013
Verizon Business 2006 - 2007
Sprint 2002 - 2006
Omega Technology Solutions 2001 - 2002
Covad Communications 2000 - 2001
Espire communications 1998 - 1999
Deltacom 1997 - 1998
Skills
Co-location, Telecommunications, Solution Selling, MPLS, VoIP, Managed Services, Long Distance, Direct Sales, Unified Communications, Sales Management, SIP Trunking, PRI, T1, Cloud Computing, Account Management, Metro Ethernet, Sales Process, Ethernet, Channel, New Business Development
Education
Southern Wesleyan University 1999 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Campbell University 1992 — 1994
Education
PCSD August 2012 - Present
Sprint April 2005 - 2009
Sprint 2003 - 2005
PrO Unlimited 2001 - 2003
Skills
Contract Negotiation, Telecommunications, Financial Analysis, Pricing, Sales, Wireless, RFP, Invoicing, Vendor Management, PeopleSoft, Process Improvement, Call Centers, Access, Cross-functional Team..., Salesforce.com
Education
California State University-Sacramento
BA, Liberal Arts
Ottawa University
Teaching Licensure, Elementary Education and Teaching
Lattice Engines July 2015 - Present
AMT Risk Consulting 2008 - Present
AT&T May 2014 - July 2015
Sprint May 2013 - May 2014
Think Big Analytics 2012 - 2013
Quantifind 2011 - 2012
Creighton Capital Management 2009 - 2010
Charles Schwab 2006 - 2008
Ellington Management Group 2004 - 2006
Paloma Partners 2003 - 2004
Skills
Derivatives, Trading, Equities, Portfolio Management, Quantitative Finance, Fixed Income, Multivariate Statistics, Predictive Analytics, Machine Learning, Data Science, Price Optimization, Time Series Analysis, Big Data, Quantitative Analytics, R, Equity Derivatives, Predictive Modeling, Risk Management, Financial Risk
Education
Institute for Theoretical Physics, UCSB 1994 — 1997
Postdoc, Theoretical Physics
Stanford University 1990 — 1994
Ph.D., Physics
University of California, Berkeley 1988 — 1991
M.S., Physics
Caltech 1983 — 1987
B.S., Physics, Applied Math
Nicolet High School 1983 — 1983
Sutter Health June 2015 - Present
Verizon October 2012 - January 2015
Verizon Business September 2010 - October 2012
Verizon Business March 2006 - September 2010
Verizon Business March 2004 - March 2006
Sprint January 1992 - December 2003
Skills
Executive Management, Project/Program..., Business Process..., Business Strategy, Enterprise Product..., Coaching, Financial Modeling, Financial Analysis, Data Modeling, Data Analysis, Activity Based..., PMP, CMMI, ITIL, Balanced Scorecard, SDLC, Automation, Operational Excellence, Microsoft Office, Access, Microsoft Excel, PowerPoint, MS Project, Visio, Microsoft Word, VBA, Telecommunications, Health Information..., Software as a Service, Integration, Key Performance..., KPI Dashboards, Standards Compliance, SaaS, Data Center, Strategy, Program Management, Software Development, Vendor Management, Process Improvement, Cloud Computing, Leadership, Project Management, Enterprise Architecture, Managed Services, Disaster Recovery, Business Analysis, Management, Enterprise Software, Cross-functional Team...
Education
California State University-Sacramento 1984 — 1990
BS, Business Admin-Marketing-Finance
AEGON USA March 2001 - Present
American Home Shield 1990 - 2001
Sprint 1989 - 1990
US Army September 1983 - August 1989
Skills
Avaya, CTI, Telecommunications, Avaya Communication..., Avaya Aura, Contact Centers, Contact Center..., Call Centers, Avaya AES, Nortel Meridian, LAN-WAN, Cisco Call Manager, ACD, Troubleshooting, ITIL, Virtual Hold..., Avaya CMS, Avaya Aura Messaging, Avaya Experience Portal, Avaya Contact Center..., AT&T Route It, Cisco ICM, Avaya Technologies, Avaya Elite..., Avaya One-X Speech, Avaya Orchestration..., Cisco Technologies, Vendor Management, Disaster Recovery, Project Management
Education
Capella University 2008 — 2014
Master's Degree, Network Architecture, 3.96
Kirkwood Community College 2007 — 2008
Certificates, SQL and Visual Basic
DeVry Institute of Technology 1987 — 1990
Bachelor's Degree, Telecom Management, 3.97 GPA
Mindful Counseling, LLC October 2014 - Present
Terracon May 2006 - Present
Spofford Home January 2014 - October 2014
Clarity For You 2001 - 2009
Sprint 1989 - 2003
Sprint 1989 - 2003
Skills
Performance Management, Training, Leadership, Leadership Development, Strategy, Change Management, Coaching, Organizational..., Executive Coaching, Organizational Design, Team Building
Education
University of Kansas 2010 — 2013
MSW, Social Work
California State University-Sacramento 1976 — 1981
Bachelors of Arts, Education
KazCorp December 2012 - Present
Sprint May 2014 - June 2015
AT&T June 2012 - December 2012
AT&T January 2007 - June 2012
Alltel Communications June 2005 - January 2007
Skills
Sales Management, Spanish, Customer Relations, PowerPoint, Excel, Negotiation, Sales, Sales Process, Microsoft Excel, Solution Selling, Sales Operations
Education
Cape Fear Community College 2015 — 2017
Associate of Arts and Sciences (AAS), Marine Technology
The Pennsylvania State University--- College of the 2000 — 2004
B.A, International Politics, Business, Business Law, Spanish, International Business
Sprint September 1998 - Present
Jersey Shore Council, Boy Scouts of America January 2015 - Present
Good Year Tire and Rubber Company September 1990 - September 1998
US Army September 1983 - September 1990
Skills
Vendor Management, Program Management, Process Improvement, Telecommunications, Cross-functional Team..., Project Management, Project Planning
Education
Oklahoma City University 1990 — 1993
MBA, Business
Campbell University 1983 — 1986
ROTC, Army ROTC, Military Science and Operations
Methodist University 1982 — 1986
BA, Business Administration/Economics
Newfield HS 1980 — 1982
SENTEL Corporation September 2011 - April 2015
ManTech September 2009 - August 2011
Stellar Solutions Inc. Lawton OK August 2009 - August 2009
Reagan Wireless May 2009 - July 2009
Sprint January 1997 - May 2009
Sprint January 1997 - May 2009
U.S. Army June 2004 - September 2007
Skills
Requirements Analysis, Visio, MS Project, Technical Writing, Proposal Writing, Microsoft Office, Value Stream Mapping, Process Design, Kanban, JIT, Task Analysis, Program Management, DoD, Logistics Management, Vendor Management, Lean Manufacturing, Military, Process Improvement, Operations Management, Training, Army, Command, Government, Management, Microsoft Project, Military Operations, Security Clearance
Education
Cameron University 1989 — 1990
MS, Behavioral Science
Oklahoma City University 1987 — 1988
MBA
Michigan State University 1974 — 1978
BA, History
Covered California May 2015 - Present
Trust Sale Realty 2012 - Present
Covered California July 2013 - May 2015
LM Photography January 2006 - January 2015
State of California Department of Public Health January 2008 - July 2013
Better Homes Realty Parkplace, Lincoln, CA June 2009 - January 2011
Sprint November 1994 - November 2003
Skills
PMP, Project Management, Project Planning, MS Project, Project Coordination, Problem Solving, Analysis, Program Management, Change Management, Customer Service, Photography, Digital Photography, Portrait Photography, Event Photography, Real Estate Transactions, Marketing Communications, Acting, Database Design, Disaster Recovery, Grant Writing, Government, Internet, iPhone, Invoicing, Key Performance..., Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Office Management, Organization, Photoshop, PowerPoint, Visio, Writing, Windows, Mac OS X, YouTube, Management, Sales, Team Leadership, Administration, Technical Writing, OS X
Education
California State University-Sacramento 1987 — 1993
BS, Human Resource Management; Insurance
Encina High School 1982 — 1986
The George Washington University - School of Business
Certification in Project Management
Sprint ManagerSprint Nextel Corp2005 - Present
Education
Tiffin University 2003 — 2004
Master's, Justice Administration
Capital University 1994 — 1999
B.A., Psychology, Sociology, Criminology
Accutek Packaging October 2008 - Present
Colborne January 2006 - October 2007
Anderson Mailing March 2005 - July 2005
Sprint November 2000 - March 2005
Skills
Account Management, Microsoft Office, Strategic Planning, Sales Management, New Business Development, Customer Service, Management, Team Building, Team Leadership, Sales, Trade Shows, CRM, Sales Operations, Strategic Financial..., QuickBooks, Financial Analysis, Budgets
Education
California State University-San Bernardino 1999 — 2000
Liberal Arts and Dance
Intel Corporation June 2013 - Present
Sprint July 2004 - July 2013
Skills
Critical Thinking, Problem Solving, Leadership, Project Management, Mechanical Engineering, Solidworks, Microsoft Word, Microsoft Excel, PowerPoint, Matlab, Visual Basic, HTML, Multi Tasking, Time Management, Telecommunications, Mec, Wireless, Vendor Management, VoIP, Technical Support, Troubleshooting, Cloud Computing
Education
CSU Sacramento 2002 — 2013
Mechanical Engineering, Major GPA 3.27
Amazon June 2015 - Present
Extra Space Storage January 2013 - March 2014
DriveTime June 2010 - April 2012
Sprint July 2006 - April 2010
Skills
Business Development, Presentations, Training, Coaching, Mentoring, Market Research, Human Resources, Recruiting, Account Management, Accounts Receivable, Team Building
Education
California State University-San Bernardino 2005 — 2008
Master of Public Administration (MPA), Public Administration, 4.0
California State University-San Bernardino 2003 — 2005
Bachelor of Arts (BA), Mass Communication/Media Studies, 3.7
Hampton University 2000 — 2002
Computer Science, 3.5
First Communications May 2002 - November 2009
First Communications 2008 - 2009
First Communications, LLC May 2002 - July 2006
Expanets May 1999 - May 2002
Ameritech/SBC April 1998 - May 1999
Sprint October 1997 - April 1998
TTD, Inc. December 1991 - October 1997
Ohio Bell Telephone Company July 1978 - November 1991
Education
Corinex Communications Corp. 2007 — 2007
Certification, Powerline Networks Program
Capital University 1997 — 1998
Certification, Management - Organizational Development
Cuyahoga Community College 1976 — 1978
Associates, Business Administration
Brooklyn High School 1972 — 1975
Diploma
PRICEEDMONDS LLC August 2005 - April 2011
Sprint July 2002 - August 2005
Sprint January 1999 - January 2002
Sprint January 1995 - January 1999
Sprint January 1991 - January 1995
Education
Campbell University 1984 — 1989
BA, COMMUNICATIONS
State Employees Credit Union September 2004 - Present
Sprint 1987 - 2000
Education
Campbell University 1988 — 1991
MBA
Microsoft 2014 - Present
Cox Communications October 2013 - June 2014
Sprint February 2013 - October 2013
Cox Communications June 2012 - December 2012
Cox Communications February 2012 - June 2012
Cox Communications January 2011 - February 2012
Cox Communications November 2006 - January 2011
Cox Communications July 2004 - November 2006
Cingular May 2003 - May 2004
Skills
Technical Support, Routers, Troubleshooting, Switches, TCP/IP, Computer Hardware, Windows, Networking, Customer Service, Sales
Education
Capella University
Louisiana Technical College
SPRINT 2008 - Present
Sprint May 1998 - 2008
Skills
Microsoft Office, Team Building, Training, Customer Experience, Mobile Devices, Sales, Customer Retention, Microsoft Excel, Managed Services
Education
Canisius College 1987 — 1990
Bachelor of Science (BS), Management Information Systems, General
Metro Government July 2007 - Present
Metro Nashville Government 2007 - Present
Union University 2011 - 2012
Sprint 1999 - 2004
Skills
Organizational..., Leadership Development, Mediation, Government, Coaching, Strategic Planning, Employee Relations, Team Building, Non-profits, Management, Program Development, Performance Management, Policy, Team Leadership, Nonprofits, Research, Public Speaking, Human Resources, Leadership, Training, Succession Planning
Education
Capella University 2006 — 2010
Doctor of Philosophy (PhD), Education / Training and Performance Improvement Concentration
Amazon May 2014 - September 2015
Amazon September 2011 - May 2014
Amazon April 2010 - September 2011
Amazon September 2008 - April 2010
TradeNet Publishing, Inc. December 2005 - August 2008
Sprint August 2005 - December 2005
Education
Capella University 2005 — 2007
Master of Science (MS), Organization & Management, HR Management emphasis
Emporia State University 2002 — 2005
Bachelor of Arts (B.A.), Communication, Public Relations emphasis
Paola High School
Paola High School
Self-employed March 2010 - Present
Sprint March 2008 - March 2010
Children's Home Society September 2006 - October 2007
Skills
Microsoft Word, Food, Social Media, Microsoft Office, Hospitality, Event Planning, Hospitality Management, Research, Customer Service
Education
Cape Cod Community College 1999 — 2000
Associate's degree, Registered Nursing/Registered Nurse
Mount Holyoke College 1994 — 1998
Bachelor of Science (BS), Neuroscience and Behavior
Caltech September 2012 - Present
Sprint June 2010 - September 2010
Self-Employed 2006 - 2010
Skills
Group Theory, LaTeX, Python, Chess, Mathematics, Mathematical Physics, Theoretical Physics, Physics, Academic Research
Education
Caltech 2012 — 2016
Bachelor of Science (B.S.), Mathematics, Junior
EDFUND 2009 - 2011
Sprint August 2007 - November 2008
Skills
Customer Service, Proficient Typing Skills
Education
California State University-Sacramento 2007 — 2013
Bachelor of Science (B.S.), Criminal Justice
Cosumnes River College 2005 — 2007
Associate of Arts (A.A.), General Education/Transfer
Apple July 2015 - Present
Sprint October 2014 - July 2015
Best Buy August 2011 - April 2014
GameStop January 2008 - July 2010
Skills
Customer Service, Sales, Retail, Microsoft Office, Management, Inventory Management, Merchandising, Sales Management, Customer Satisfaction, Leadership, Computer Hardware, Computer Repair, C++, Java
Education
Rowan University 2015 — 2017
Bachelor of Science (B.S.), Computer Science
Camden County College 2011 — 2014
Associate of Science (A.S.), Computer Science
Sprint May 2012 - Present
Skills
Customer Service, Customer Satisfaction, Billing Systems, Technical Support, Electronics Repair, Communication, Listening to customers, Problem Solving
Education
Cape Fear Community College 2013 — 2015
Associate of Science (A.S.), Medical Office Management/Administration
Sprint January 2000 - Present
Cisco January 2005 - July 2006
Texas Department of Public Safety November 1998 - February 2000
Skills
CCIE R&S, CISSP, CCNP Certified, CCDP, CCSP, CCIP, CS-CDCUCDS, CS-CSNSDS, CS-CDCADS, CS-CDCUFSS, CS-CUFTDS, CS-CUFTSS, CS-CUCTDS, CS-CDCUFDS, CCNA
Education
Capella University 2005 — 2007
Master's degree, Network Architecture and Design
The University of State of New York
Bachelor's degree, Business Administration and Management, General
Sprint January 2000 - Present
Cisco January 2004 - July 2005
Texas Department of Public Safety November 1998 - January 2000
Skills
Firewalls, Cisco Technologies, Cisco Routers, Cisco IOS, Research, VoIP, MPLS, Network Engineering, TCP/IP, Telecommunications, WAN, Wireless, Network Design, Switches, Network Architecture, Juniper Technologies, Cisco Nexus, Data Center, LAN-WAN, IP, F5 BigIP
Education
Capella University 2005 — 2007
Master's Degree, Information Technology, A
Community College of the Air Force 1994 — 1998
Associate's Degree, Aircraft Systems Maintenance Technology
University of the State of New York 1996 — 1997
Bachelor's Degree, Business Administration and Management, General
Temple College 1991 — 1996
Associate's Degree
United States Marine Corps Reserve February 2015 - Present
United States Marine Corps Reserve March 2012 - Present
United States Marine Corps Reserve December 2010 - July 2015
Extreme Outfitters June 2012 - November 2014
Sprint July 2007 - April 2010
Skills
Leadership, Microsoft Excel, Public Speaking, PowerPoint, Customer Service, Microsoft Office, Research, Event Planning, Outlook, Program Management, Public Relations, Time Management, Social Media, Social Networking, Sales, Military
Education
Webster University 2012 — 2014
Master's Degree, M.A. Procurement and Acquisitions Management
Campbell University 2011 — 2012
Bachelor's Degree, B.S. Social Science: History