Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
Sprint Nextel August 2012 - Present
Sprint Nextel May 2001 - August 2012
Sprint November 1999 - May 2001
Sprint August 1997 - November 1999
The Honorable D. Brook Bartlett June 1996 - August 1997
Seigfreid, Bingham, Levy, Selzer & Gee, P.C. June 1993 - May 1996
Skills
Litigation, Sales Operations, Telecommunications, Wireless, Program Management, Channel, Management, Training, Commercial Litigation, Civil Litigation, Sales, Marketing Strategy, Contract Negotiation, Sales Management, Start-ups, Mergers & Acquisitions, Competitive Analysis, Budgets, Strategy, Employment Law, Strategic Partnerships
Education
University of Iowa College of Law 1990 — 1993
J.D., Law
Dartmouth College 1986 — 1990
A.B., History
Valley High School
Sprint June 2015 - Present
Precision Time June 2014 - August 2015
Herb Chambers Ford January 2015 - May 2015
Quirk Kia September 2014 - January 2015
G6 Hospitality LLC July 2014 - September 2014
Don Berwick Campaign Fellowship June 2014 - September 2014
Planet Fitness July 2013 - August 2013
G6 Hospitality LLC August 2012 - January 2013
Hess Corporatio July 2012 - August 2012
Skills
Analysis, Front Office, Sales, Customer Satisfaction, Supervisory Skills, •OS: Microsoft Windows..., Management, Customer Service, Inventory Management, Time Management, Process Scheduler, Teamwork, Microsoft Word, Training, Budgets, Hospitality, Blogging, Data Entry, Cashiering, Food, Retail, Hotels, Merchandising, Team Leadership, Microsoft Office, Windows, Profit, Microsoft Excel, Inventory Control, Telephone Skills, Hospitality Management, PowerPoint, sportmanship, cus
Education
Daniel Webster College 2013 — 2016
Homeland Security, Law Enforcement, Firefighting and Related Protective Services, Transfer Sophomore
Dean College 2011 — 2012
Business Administration and Management, General
Sprint January 2014 - Present
Godwin Heights Public Schools November 2010 - Present
Country Fresh, Inc. February 2010 - July 2012
MorrGood Entertainment March 2007 - November 2010
ITT Technical Institute July 2006 - February 2010
Pepsi Bottling Group January 2003 - April 2005
Skills
Higher Education, Staff Development, Public Speaking, Adult Education, Teaching, Coaching, Microsoft Office, Customer Service, PowerPoint, Training, Leadership, Career Development, Resume Writing, Event Planning
Education
ITT Technical Institute 2007 — 2010
Project Management, Sales and Marketing
Davenport University 1991 — 1994
Project Management, Sales Marketing
Used Office Furniture Connection April 2014 - Present
Sprint October 2013 - April 2014
Vault Security May 2010 - October 2013
Skills
Account Management, Direct Sales, Sales, Sales Management, Sales Operations, Customer Retention, Sales Process, Sales Presentations, Customer Satisfaction, Customer Service, Leadership, Management, New Business Development, Team Building, Training
Education
Dallas Christian College
Texas Tech University
Business Administration and Management, General
Sprint Nextel March 2010 - Present
Sprint 2010 - Present
Education
Dallas Baptist University 2011 — 2013
Master of Science (MS), Kinesiology and Exercise Science
Jarvis Christian College 2003 — 2008
Bachelor of Science (BS), Kinesiology and Exercise Science
Seeking New Opportunity April 2014 - Present
Sprint March 2012 - April 2014
Sprint Nextel July 1996 - March 2012
Sprint June 1995 - July 1996
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Research, English, Public Speaking, Strategic Planning, Budgets, Teaching, Negotiation, Team Building, Editing, Social Media, Event Planning, Teamwork, Team Leadership, Time Management, Customer Satisfaction, Management, Training, Program Management, Process Improvement, Project Management, Strategy, Call Centers, Business Planning, Business Process..., Policy, Networking, Leadership, Wireless, Analysis, Project Planning, Telecommunications, Team Management, Coaching, Vendor Management, Customer Experience, Account Management, Operations Management, Business Development, Employee Relations, Change Management, Cross-functional Team..., Mobile Devices, Customer Retention, Managed Services, Troubleshooting
Education
Dallas Baptist University 1994 — 1996
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, B
Texas Southern University 1982 — 1985
N/a, Marketing/Marketing Management, General
Sprint August 2015 - Present
Sprint Nextel September 2005 - August 2015
Sprint 2004 - 2013
Spar Marketing February 1999 - April 2004
Skills
Telecommunications, Wireless, CDMA, LTE, Mobile Devices, MPLS, Vendor Management, Solution Selling, Managed Services, Unified Communications, Direct Sales, Cellular Communications, 3G, Account Management, 4G, Product Management, Marketing, Salesforce.com
Education
Davenport University 1993 — 1999
Bachelor's degree, Double Major - Marketing and Advertising, 3.8
Davenport University 1993 — 1999
Bachelor's degree, Marketing and Advertising
Diamond Wireless August 2009 - Present
Sprint February 2008 - July 2009
T-Mobile June 2005 - December 2007
Skills
Customer Satisfaction, Direct Sales, Sales Management, Store Management, Customer Retention, Team Leadership, Sales, Customer Service, Retail, Team Building, Sales Operations, Account Management, Solution Selling, Customer Experience, Wireless, IP Networking, Cisco Networking, Cisco Routers, Cisco Certified, Cisco Security, Computer Hardware, Computer Security, Computer Repair, Computer Forensics, Computer Network..., Computer Maintenance, Network Administration, System Administration, Operating Systems, System Architecture, Routers, Computer Proficiency, Computer Science, Cisco Technologies, IT Operations, TCP/IP, Cloud Computing, Technical Support
Education
Davis Applied Technology College 2014 — 2015
Bachelor’s Degree, Information Technology
Davis High School 2002 — 2005
High School
Sprint July 2012 - October 2014
Sprint Nextel May 2011 - July 2012
Sprint Nextel August 2004 - May 2011
Verizon May 1999 - November 2003
Verizon September 1994 - May 1999
Edisto Resources Corporation February 1987 - April 1992
Skills
Wireless, Customer Satisfaction, Leadership, Telecommunications, Direct Sales, Retail, Customer Experience, Customer Retention, Call Centers, Sales Operations, Product Management, Management, Sales, Recruiting, Customer Service, Team Building
Education
Dallas Baptist University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Dallas Baptist University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Cost Plus World Market January 2015 - Present
Sprint March 2003 - January 2015
Skills
Wireless, CDMA, Call Centers, Telecommunications, VoIP, Customer Experience, Customer Satisfaction, Cellular Communications, 4G, IP, Customer Retention, Team Leadership, Troubleshooting, Customer Service
Education
Dallas Baptist University
Biology, General
The University of Texas at San Antonio
Bachelor of Science (BS)
Seed Sown On Good Ground Ministries, Inc. July 2008 - Present
OWEN TITLE COMPANY, INC. July 1999 - June 2013
SPRINT January 1997 - January 1998
STATE OF FLORIDA February 1989 - March 1996
Skills
Real Estate, School Social Work, Extensive knowledge of..., First Time Home Buyers, Customer Service, Referrals, Event Planning, Public Speaking, Community Outreach, Foreclosures, Investment Properties, Marketing, Nonprofits, Real Estate Transactions, Residential Homes, Sellers, Single Family Homes
Education
EDWARD WATERS COLLEGE 1985 — 1988
B.S., SOCIOLOGY
Daytona Beach Community College 1982 — 1984
T Dewitt Taylor Jr& Sr High School 1975 — 1981
HS Diploma
MetroPCS September 2013 - Present
Sprint Nextel February 2001 - April 2013
Deltacom September 2001 - February 2002
Sprint August 1999 - February 2001
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Mobile Devices, Sales Operations, Salesforce.com, Customer Retention, Account Management, VoIP, Unified Communications, Cellular Communications, M2M, Sales, New Business Development, Cold Calling, Customer Experience
Education
Darton College
ThoseDamnKidz.com November 2014 - Present
Sprint January 2015 - Present
Freelance Photographer & Videographer 2012 - Present
Nordstrom November 2014 - January 2015
PLAN Idiomas Direcionados March 2013 - September 2014
Mondial Dubai April 2012 - January 2013
United States Marine Corps October 2002 - January 2008
Skills
Brazilian Portuguese, Spanish, Microsoft Word, International Relations, Financial Modeling, Market Research, PowerPoint, Leadership, Research, Social Networking, Marketing Strategy, Customer Service
Education
San Diego State University-California State University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), International Security & Conflict Resolution
Defense Language Institute 2003 — 2004
Associate's Degree, Korean Studies
T-Mobile October 2014 - Present
Sprint January 2014 - March 2014
Sprint January 2012 - December 2013
Sprint January 2011 - January 2012
Sprint June 2005 - December 2010
Sprint March 2000 - June 2005
Nextel Communications November 1999 - March 2000
Nextel Communications October 1998 - November 1999
Bridgestone Firestone February 1990 - September 1998
Skills
Solution Selling, Telecommunications, Account Management, Wireless, Sales Operations, Strategic Partnerships, Direct Sales, Salesforce.com, Sales, M2M, Management, Selling, CRM, Cold Calling, Leadership, Unified Communications, VoIP, Sales Management, Sales Presentations, Sales Process, B2B, Managed Services, Mobile Devices, SaaS, Contract Negotiation, Customer Retention, Channel Partners, Cloud Computing
Education
West Valley College 1991 — 1992
Communication, General
De Anza College 1988 — 1990
Criminal Justice/Law Enforcement Administration
T-Mobile December 2013 - Present
Sprint August 2001 - November 2013
NewsEdge November 1998 - May 2001
Merrill Lynch June 1998 - November 1998
Hollister Associates February 1996 - June 1998
Skills
National Account..., Wireless, Account Management, Solution Selling, SaaS, Cold Calling, IOT, CRM, Strategy, Selling, Direct Sales, Sales Process, New Business Development, B2B, Mobile Devices, Cross-functional Team..., Telecommunications, Recruiting, National Accounts, Sales Management, M2M, Mobile Applications, Key Account Management, Sales, Strategic Planning, sell, Managed Services, MPLS, Strategic Partnerships, Salesforce.com, Unified Communications, VoIP, Wireless Broadband, Wireless Access, Wireline, Mobile Technology, Mobile Communications
Education
Guilford College 1992 — 1994
B.S., Sports Management
Dean College 1990 — 1992
Associate Degree, Sports Management
Sprint Nextel July 2007 - Present
Sprint April 2000 - July 2007
Sprint November 1997 - April 2000
USMC July 1993 - June 1997
Skills
Account Planning, Telecommunications, CRM, Solution Selling, Strategy, Sales Operations, Account Management, Management, Leadership, Program Management, Sales, Marketing Strategy, SDLC, Budgets, IP
Education
Kennesaw State University 2011 — 2015
Bachelor’s Degree, Management, Magna Cum Laude
Dekalb Community College 1997 — 1999
Business Management
USMC Communications Specialist Training 1994 — 1995
Communications
USMC Basic Training 1993 — 1994
Military Training
Oreillys Auto Parts July 2015 - Present
RideCentric April 2015 - May 2015
Sprint August 2012 - June 2014
Eyemasters January 2011 - October 2011
Skills
Telecommunications, Wireless, Customer Service, Mobile Devices, Troubleshooting, Sales, Customer Satisfaction, Human Resources, Managed Services, Call Centers, Networking, Microsoft Office, Public Speaking, Microsoft Word, Microsoft Excel, Training, Account Management, Leadership, Process Improvement, Social Media, PowerPoint, Time Management
Education
Dallas County Community College 2015 — 2017
NETWORK ADMINISTRATOR AND SUPPORT AAS, Cisco Certified Networking Professional
Grand Prairie High School 2004 — 2008
Diploma, High School/Secondary Diplomas and Certificates
Sprint April 2015 - Present
Sprint April 2010 - Present
US Bank April 2009 - December 2009
Bank of America June 1993 - October 2009
Skills
Banking, Direct Sales, Solution Selling, Telecommunications, Wireless, Account Management, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Leadership, Sales, Sales Management, Customer Retention, Sales Operations, Sales Process, Team Building, Team Leadership
Education
De La Salle University
Bachelor of Applied Science (B.A.Sc.)
Sprint March 2007 - Present
Best Buy August 2004 - January 2007
Skills
Direct Sales, Solution Selling, Telecommunications, Wireless, Sales Operations, Account Management, Sales, Sales Management, Sales Process, Salesforce.com, Selling, Customer Retention, B2B, Managed Services, Customer Satisfaction, Call Centers, VoIP, Unified Communications, New Business Development
Education
Dallas County Community College 2002 — 2004
Sprint June 2015 - Present
Sprint June 2014 - June 2015
Al-Futtaim Engineering, Electronics & Technologies March 2012 - June 2013
Best Electronics City October 2006 - March 2012
Geant May 2004 - September 2006
alfanar Co. September 2001 - April 2004
Skills
Management, Sales, Team Management, Negotiation, Business Planning, Team Building, Retail, Key Account Management, Purchasing, Project Planning, Forecasting, Team Leadership, Sales Management, Procurement, Budgets, Strategic Planning, Inventory Management, Supply Chain, Supply Chain Management, Business Development, Manufacturing, Microsoft Office, Market Research, Project Management, Operations Management, Change Management, CRM, ERP, Product Development, Analysis, Training, Production Planning, Contract Negotiation, Sales Operations, Marketing Strategy, Account Management, Budget, Retail Category..., KPI implementation, Consumer Electronics, Global Sourcing, Supplier Sourcing, P&L Management, Visual Merchandising, P & L Ownership, SKU Management, Department Stores, Electronics, Electronic Trading, Strategic Sourcing
Education
Damascus University 1994 — 1999
Bachelor's degree, English Literature
Angelheart Kids April 2014 - Present
BeautiControl August 2007 - Present
Angmar Medical Holdings, Inc. January 2012 - October 2012
Hewitt Associates October 2000 - July 2010
Trans Union Corp February 1990 - October 2000
Sprint July 1989 - March 1990
Montgomery Ward Credit Center May 1986 - January 1989
Skills
Administrative..., Background Checks, Clerks, Client Confidentiality, Corporate Communications, Credit, Customer Service, Data Analysis, Employee Handbooks, Employee Engagement, Expense Reports, Fact-checking, Friendliness, HIPAA, Human Relationship, Human Resources, Internal Communications, Lotus Notes, Love to Learn, Medical Records, Meeting Scheduling, Microsoft Excel, Microsoft Publisher, Microsoft Word, Music Lover, Non-profit Volunteer, Organization &..., Operations Management, Outlook, Payroll Analysis, Positive Work..., PowerPoint, Proactive Monitoring, Process Improvement, Project Management, Receptionist Duties, Retention Strategies, Salary Review, Situational Leadership, Social Media, System Integration..., Team Building, Team Leadership, Technical Documentation, Trade Shows, TSO, UltraEdit, Wordperfect, Wordpress, Work Well Independently
Education
Northwood University 1999 — 2001
BBA
Tarrant County College 1990 — 1997
AA
Dallas County Community College 1985 — 1990
Texas A&M University-Commerce 1984 — 1985
Target Mobile / Marketsource October 2014 - March 2015
SourceSelect, Inc January 2014 - August 2014
SourceSelect, Inc March 2013 - January 2014
Microsoft (Insight Global) August 2012 - February 2013
RadioShack Mobile April 2012 - July 2012
Verizon March 2006 - May 2010
Sprint August 2002 - March 2006
Skills
Manage teams, Inventory management, Operations Management, Mentoring teams, Coaching leaders, Team motivator, Inventory Management, Management, Store Management, Retail, Merchandising, Sales, Team Management, Customer Satisfaction, Customer Service, Inventory Control, Payroll, Recruiting, Business Coaching, Training, Strategic Planning, Microsoft Office, Human Resources, Time Management
Education
University of Phoenix 2011 — 2012
Masters in Management, Management, 3.62
Gemological Institute of America 2011 — 2011
Gem Certified, Diamonds
University of Phoenix 2009 — 2010
Business, BACHELOR OF SCIENCE IN MANAGEMENT, 3.44
De Anza College 1999 — 2001
UNIX System Operation, UNIX
De Anza College 1999 — 2001
Programming In C, Computer Programming
California Culinary 1992 — 1994
Hospitality, chef training
TelePacific Communications September 2013 - Present
TelePacific Communications 2007 - Present
Charter Communications 2001 - 2006
Sprint 1994 - 1999
Skills
Ethernet, VoIP, DS3, Cloud Computing, MPLS, VPN, T1, DSL, POTS, PRI, SIP Trunking, SMARTVOICE, Network Security, Mobile, Fiber Optics, Cable Modems, Web Development, Carrier Relations, Windows Server, Unix Administration, Tablet PC, IP Networking, Wireless, Colocation, Call Center, Long Distance, Bandwidth, Gigabit Ethernet, Co-location, ENHANCED EOC, HOSTED VOIP, Direct Sales, Mobile Devices, IP, Sales Engineering, Optical Fiber, Routers, Networking, Telephony, Managed Services, Unified Communications, Security, Firewalls, SIP, Telecommunications, WAN, Internet Services, Broadband, LAN-WAN, Call Centers
Education
Computer Education Institute 2000 — 2001
Computer Networking, Windows, Linux, Novell
De La Salle University 1990 — 1994
Bachelor of Arts, Human Resource Management
Fuze, Inc. April 2015 - Present
Zoom Video Communications March 2014 - December 2014
Nina Blinds And Shade January 2012 - March 2014
Sprint April 2008 - March 2011
Star Blue August 2005 - March 2007
Skills
Sales, Leadership, CRM, Salesforce.com, Customer Service, Direct Sales, Mobile Devices, Selling, Cold Calling, Sales Operations, Microsoft Office, Account Management, Cloud Computing, Outside Sales, SaaS, Team Building, Face to Face Sales, Communication, AutoCAD, Door to Door, VaaS, Networking, Solution Selling
Education
De Anza College 2003 — 2005
Business, Management, Marketing, and Related Support Services
Conscious Community Outreach August 2013 - Present
Sprint July 2011 - December 2013
The Shoe Department May 2009 - July 2011
Skills
Management Consulting, Change Management, Business Strategy, Strategy, Strategic Planning, Business Process..., Project Management, Program Management, Business Analysis, Management, Process Improvement, Business Planning, Organizational..., Business Development, Business Transformation, Leadership, Customer Service, Microsoft Office, Event Planning, Social Networking, Time Management, Sales, Public Speaking, PowerPoint, Social Media, Advertising, Microsoft Excel, Microsoft Word, Team Leadership, Teamwork
Education
Northwood University 2002 — 2009
Bachelor of Business Administration (B.B.A.), Business Management
Davenport University-Eastern Region
Woodcreek Church August 2010 - Present
AT&T Mobility July 2008 - July 2010
AT&T Mobility October 2006 - July 2008
AT&T Mobility April 2005 - October 2006
AT&T Mobility August 1999 - April 2005
KPMG Consulting 1998 - 1999
Sprint 1996 - 1998
Apple August 1995 - June 1996
Skills
Leadership, Change Management, Program Management, Management, Business Intelligence, Business Development, Telecommunications, User Acceptance Testing, Process Improvement, Testing, Analysis, Quality Assurance, Team Building, Strategy, Test Planning, Analytics, Wireless, Project Management, Teamwork, Time Management, SDLC, Sales, Onboarding, E-commerce, Customer Service, Team Leadership, Team Management, Strategic Planning, Training, Business Analysis, Retail, Microsoft Word, Unix, Customer Satisfaction, Outsourcing, Budgets, Performance Tuning, Call Centers, Requirements Analysis, Cross-functional Team..., Vendor Management, CRM
Education
The University of Texas at Austin 1991 — 1995
BBA, Finance
The University of Texas at Austin - Red McCombs School of Business 1991 — 1995
BBA, Finance
Dallas Theological Seminary
ThM, Theology
Someone With Group February 2015 - Present
MEDarchon April 2014 - August 2014
Sprint August 2013 - March 2014
Ekahau May 2010 - February 2013
Ekahau November 2007 - May 2010
Noblis November 2004 - November 2007
Cedaron Medical November 2003 - April 2004
BARRIER FREE LIFTS, INC. April 2003 - October 2003
CIT Group, Inc. February 2001 - November 2002
Hewlett-Packard Company November 1992 - January 2001
Skills
Strategic Planning, Medical Devices, New Business Development, Hospitals, Product Management, Business Development, Strategic Partnerships, Start-ups, SaaS, Enterprise Software, Solution Selling, Salesforce.com, Business Strategy, RFID+, Product Development, Wireless, Marketing Strategy, Product Marketing, Sales Management, Sales Operations, Channel Partners, Strategy, Healthcare Information..., Account Management, Sales, Sales Process, Healthcare, Management, Selling, Cross-functional Team..., Product Launch, Mobile Devices, Direct Sales, Cloud Computing, International Sales, Lead Generation, Market Development, Managed Care, Key Account Management, Leadership, Sales Presentations
Education
Duke University
BSE-BME, Biomedical Engineering
Georgia State University
MBA, Marketing
Deerfield Academy
Time Warner Cable Business Class February 2015 - Present
VERIZON COMMUNICATONS-MASS MARKETS 2012 - February 2015
THE ASPEN GROUP, INC 2011 - 2012
Masergy Communications 2009 - 2011
Verizon 2002 - 2008
Sprint 1996 - 1998
Sprint 1996 - 1998
Skills
Sales, Salesforce.com, Sales Prospecting, Sales Cycle Management, FiOS, Client Development, Management, Marketing Communications, Marketing, Marketing Management, Cloud Computing, MPLS Networking, Corporate Communications, Project Management, Telecommunications, Event Planning, New Business Development, Advertising, Event Management, Agile Methodologies, Video Production, Collateral, Layout, Social Media, B2B, Leadership, Solution Selling, Strategy, Strategic Partnerships
Education
Dallas Baptist University 2001 — 2006
Bachelor of Arts and Science, Major: Marketing - Minor: Business Admin
Dallas County Community College
AAS, Video Technology, Web Design
U.S. Army Communications School
Telecommunications Technology/Technician
Dell January 2013 - Present
Apex Systems April 2012 - Present
Vendor Managed Solutions June 2011 - June 2012
Hertz October 2009 - June 2011
T-Mobile May 2008 - October 2008
Sprint June 2005 - March 2008
Skills
Access, SharePoint, Databases, Microsoft SQL Server, VBA, Vendor Management, Visio, Telecommunications, MS Project, Project Management, Business Analysis, Call Centers, Process Improvement, Data Analysis, Analysis, SQL, Team Building, Time Management, Management, Microsoft Excel, ITIL Certified, Business Objects, Business Intelligence, Call Center, Business Process, SDLC, Software Documentation, Program Management, System Administration, Microsoft Office
Education
Davenport University 1996 — 2000
Bachelors, Business Management
University of Phoenix
Masters, Information Systems
Sprint October 2012 - Present
DIRECTV January 2011 - September 2013
Carpet universe December 2009 - March 2012
Skills
Sales Management, Social Media Marketing, Marketing, Customer Service, Customer Satisfaction, Sales, Account Management, Direct Sales, Sales Process, Telecommunications, Team Leadership, Business Development, Solution Selling, Sales Operations, B2B, Customer Retention, Wireless, Marketing Strategy, Salesforce.com, Product Marketing, Management, Mobile Devices, Team Building, Strategy, Cold Calling, Product Management
Education
Dalton State College 2008 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
Brighthouse Networks September 2014 - Present
Sprint July 2012 - September 2014
Cincinnati Bell July 2008 - January 2011
Macy's Credit and Customer Service May 2005 - July 2007
VITAS Healthcare June 2002 - July 2004
Skills
Customer Service, Customer Satisfaction, Customer Retention, Technical Support, Billing Process, Client Relations Skills, Medical Billing, Medical Coding, Account Management, Call Centers, Direct Sales, Salesforce.com, Telecommunications, Wireless, Sales
Education
Daytona State College
Sprint 2012 - Present
High Life Bureau February 2004 - Present
High Life Bureau 2004 - Present
Bullshit "Job" January 2004 - January 2004
Skills
Highly skilled in..., Proficient in HTML,, Adobe Premier Pro Cs6, After Effects, Photoshop, Blogging, Social Media, Social Networking, Microsoft Office, Social Media Marketing
Education
Daytona College
Guardian 8 Corporation February 2014 - Present
Kent Services October 2010 - November 2013
Broadview Security January 2010 - October 2010
Sology Solutions July 2008 - December 2009
Keynote Systems October 2003 - September 2006
Network Associates June 2001 - March 2002
Candle Corporation January 2000 - March 2001
Sprint August 1998 - January 2000
Southwestern Bell Wireless August 1991 - July 1998
Skills
Account Management, New Business Development, Contract Negotiation, Sales Process, Direct Sales, Solution Selling, Sales, Security, Emergency Management, Negotiation, Salesforce.com, Sales Operations, Sales Management, Channel, Leadership, Cold Calling, Product Management, B2B, CRM, Customer Satisfaction, Executive Management, Selling, Physical Security, Lead Generation, Marketing Strategy, SaaS, Budgets, Marketing, Operations Management, Team Building, Management, Networking, Team Leadership, Surveillance, Access Control, Strategy, CCTV, Security Training, Security Management, Asset Protection, Executive Protection, Security Operations, Alarm Systems, Corporate Security
Education
Dallas Baptist University
BA, Business
Olde Town Brokers August 2010 - Present
Sprint Nextel 2000 - August 2010
Sprint October 2000 - May 2010
Olde Town Brokers 2010 - 2010
Skills
Real Estate, Property Management, Account Management, Sales
Education
Daniel Webster College 1995 — 1999
Georgia Piedmont Technical College (formerly DeKalb Technical College) May 2012 - Present
DeKalb Technical College February 2011 - April 2012
H&R Block December 2009 - April 2011
Electronic Data Systems 2004 - 2009
Electronic Data Systems 1998 - 2004
Sprint 1996 - 1998
Sprint 1991 - 1998
Skills
Visio, SQL, SharePoint, Software Documentation, Business Analysis, Oracle, Access, Databases, SDLC, Project Management, Program Management, Troubleshooting, Microsoft SQL Server, Testing, JCL, Process Improvement, Windows, COBOL, Requirements Gathering, Leadership, Management, Requirements Analysis, Telecommunications
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master
H&R Block Tax Course 2009 — 2009
Certificate
RadiumSoft Inc. 2009 — 2009
Certificate
Dekalb Community College 2008 — 2009
Contining Education
Florida Agricultural and Mechanical University 1983 — 1988
B.S.
Patterson Advisory Group, LLC April 2012 - Present
Sequans Communications January 2011 - Present
eTrak June 2013 - July 2014
Infotel Broadband Services, Ltd. September 2011 - April 2012
Mobile Symmetry, LLC August 2009 - August 2011
Sprint March 2008 - August 2009
Sprint Nextel December 2004 - March 2008
Sprint Nextel March 2003 - December 2005
Sprint Nextel October 2001 - December 2004
Accenture 1989 - 1992
Skills
Sales Management, Organizational..., Financial Analysis, New Business Development, Business Strategy, Business Planning, Product Development, Product Management, Product Marketing, Start-ups, Negotiation, Entrepreneurship, VoIP, Strategy, Business Development, Leadership, Competitive Analysis, Analysis Services, Telecommunications, Team Leadership, Analysis Reports, Finance, Wireless, Mobile Devices, Management, Strategic Partnerships, Project Management, Marketing Strategy, Strategic Planning, Program Management, Sales, Executive Management, Go-to-market Strategy, Networking, Broadband, Venture Capital, SaaS, Cross-functional Team..., Mobile Technology, IP, Solution Selling, Cloud Computing, Mergers & Acquisitions, CRM, International Sales, Mobile Applications, P&L Management, Mobile Communications, International Business, Enterprise Software
Education
University of Virginia - Darden Graduate School of Business Administration 1992 — 1994
MBA
Davidson College 1985 — 1989
1989, Economics
Huber Living Trust Investments Inc. “investments in opportunity” May 2015 - Present
profocus Home Entertainment L.L.C. May 2015 - Present
Huber Living Trust Investments - Real Estate April 2008 - Present
Sprint August 2013 - April 2015
Clearwire August 2012 - August 2013
Covenant Hospice October 2011 - November 2012
Clearwire September 2010 - September 2011
RadioShack October 2006 - February 2009
RadioShack Dealer Franchise April 2002 - October 2006
RadioShack September 2000 - April 2002
Skills
Executive Management, Vendor Relations, Training & Development, Recruitment/Retention, Management Consulting, Contract Negotiations, Sales Management, Community Relations, Start-ups, Product Launch, Executive Coaching, Franchising, Management, Training, Retail, Contract Negotiation, Employee Training, Leadership, Strategic Planning, Profit, Customer Retention, Coaching, Recruiting, Real Estate, Program Management, Sales, Customer Service, Team Building, Negotiation, Selling, Marketing Strategy, CRM, Income Statement, Customer Satisfaction, Hiring, Marketing, Leadership Development, Team Leadership, Time Management, Community Development, Strategy, P&L Management, Inventory Management, Sales Operations, Customer Experience, Merchandising, Forecasting, Cross-functional Team...
Education
Hillsdale College 2012 — 2012
Constitution
North Lake College 1988 — 1994
Contract Law & Comerrcial Real Estate, Real Estate, Continuing Education Credit
Dallas County Community College 1988 — 1989
Sales Licence, Real Estate
University of Arkansas 1986 — 1987
Adult and Continuing Education and Teaching, 4.0
Oklahoma State University 1968 — 1975
BA, Political Science and Government & International Law
TAS - Taipei American School
Nilfisk-Advance US July 2012 - Present
BSI April 2011 - July 2012
Sprint January 2010 - April 2011
Tennant Company December 1999 - December 2008
Armour Swift-Eckrich - a ConAgra Company September 1986 - December 1999
Pfeister Company Food Broker April 1984 - April 1986
Skills
Outlook, Sales Management, New Business Development, Account Management, B2B, Direct Sales, Sales, Negotiation, Solution Selling, Sales Operations, Selling, Management, Forecasting, Key Account Management, Pricing, Contract Negotiation, Sales Process, Cross-functional Team..., Operations Management, Business Planning, Training, Leadership, Program Management, Marketing, Product Development, Customer Service, Competitive Analysis, Retail, Business Development, Cold Calling, Product Marketing, International Sales, CRM, Sales Presentations, P&L Management, Customer Satisfaction, Customer Retention, Key Account Development, Team Building, Marketing Strategy, Strategy, Market Planning, Lead Generation, Marketing Management, Advertising, Product Management, Salesforce.com, Sales Force Development, Product Launch, Selling Skills
Education
Davenport University 1987 — 1996
BBA, Sales, Marketing and Management
Henry Ford Community College 1982 — 1987
ABA, Business
Edsel Ford High School
Sprint AmbassadorOn-Y-VaOctober 2008 - Present
Doorman Photography July 2007 - Present
Sunglass Hut October 2007 - February 2008
Education
Dallas County Community College
DeVry University
NA, Telecommunications Management
Frontier Communications June 2014 - Present
Pershing, a BNY Mellon company 2007 - 2012
Charles Schwab September 2006 - September 2007
SunGard Higher Education Managed Services, Inc. September 2005 - September 2006
Massey Services, Inc. September 2004 - September 2005
Sprint July 2001 - August 2004
Skills
Customer Service, Lotus Notes, Access, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Call Centers, Troubleshooting, PowerPoint, Windows 7, Customer Satisfaction, Windows, Computer Hardware, Team Leadership, Training, Data Entry, Databases, SQL, Technical Support, PeopleSoft
Education
Daytona State College
Computer Information Technology
Sprint May 2014 - Present
Education
Davenport University
Accounting and Finance, Sophmore
Walbridge July 2014 - Present
Sprint March 2010 - October 2013
Sprint December 2009 - March 2010
Sprint April 2006 - December 2009
Sprint July 2004 - April 2006
Sprint June 2002 - July 2004
Skills
Call Center, Customer Satisfaction, Salesforce.com, Process Improvement, Account Management, Wireless, CDMA, 4G, Cellular Communications, Telecommunications, Wireline, PeopleSoft, LTE, Team Building, Program Management, M2M, Project Management, Customer Service, Coaching, Strategic Planning, Training, Management, Call Centers, Cross-functional Team...
Education
Lawrence Technological University 2004 — 2006
Masters, Business Administration2006
Davenport University 1999 — 2002
Bachelors, Administration2002
Sprint September 2009 - December 2011
Sprint August 2002 - September 2009
Skills
Strategic Planning, Team Building, District Management, Hiring, Customer Satisfaction, Retail, B2B, Vendor Relations, Team Leadership, Coaching, Forecasting, P&L Management, Sales Management
Education
Daytona State College
General Studies
HighPoint Global August 2014 - Present
High Point Global July 2013 - July 2014
Sprint Nextel October 2008 - June 2013
Sprint January 2000 - September 2008
Skills
Telecommunications, Wireless, Call Center, IT Service Management, Leadership, Customer Satisfaction, Customer Experience, Workforce Management, DSL, Vendor Management, Frame Relay, Cellular Communications, VoIP, WAN, SIP Trunking, Cross-functional Team..., GSM, Technical Support, SaaS, Call Centers, Managed Services, Troubleshooting, SIP, Team Leadership, Program Management, Broadband, Network Design, Computer Network..., Great Motivator, CDMA, LAN-WAN, Process Improvement, Management, Unified Communications, Customer Retention, Telephony, Solution Selling, Ethernet, MPLS, Product Management, Account Management, Business Process..., IP, Professional Services, Mobile Devices, Direct Sales, Sales Operations, T1, Avaya, Salesforce.com
Education
Dallas Baptist University 1996 — 2000
Bachelor's degree, Management Information Systems, General
Sprint May 2009 - Present
Errands2Run of West Michigam May 2007 - April 2010
T-Mobile September 2002 - March 2009
MAXIMUS 2000 - 2002
Verizon Wireless 1998 - 2000
Skills
Wireless, Customer Service, Sales Management, Microsoft Office, Marketing, Retail, Account Management, Customer Retention, Customer Satisfaction, Leadership, Management, Merchandising, Sales, Sales Process, Strategy, Telecommunications
Education
Davenport University 1997 — 2000
Associates, Business Management
Azimuth Systems January 2013 - May 2014
Spirent Communications September 2012 - December 2012
Metrico Wireless March 2011 - September 2012
Brain Injury Association of D.C. August 2010 - April 2012
Tecore Networks October 2007 - March 2011
Proxim Wireless Corp. August 2006 - August 2007
Proxim Wireless / Terabeam, Inc. September 2004 - July 2006
Sprint November 2003 - August 2004
Sprint International November 1999 - October 2003
Sprint June 1999 - November 1999
Skills
LTE, Business Development, CDMA, Account Management, Pricing, GSM, UMTS, International Marketing, Organizational Design, Functions, IMS DB/DC, EVDO, Mesh, WiMAX, Channel, CRM, Start-ups, Cross-functional Team..., Integration, Strategy, WiFi, Product Marketing, Mobile Devices, Wireless, Product Management, Product Development, Go-to-market Strategy, Lead Generation, Mobile Strategy
Education
University of Michigan - Stephen M. Ross School of Business 1995 — 1997
MBA, Marketing, Corporate Strategy
Dartmouth College 1986 — 1990
BA, Film Studies
Walmart November 2012 - Present
GMR PROTECTION RESOURCES, INC. July 2012 - November 2012
Walmart February 2009 - July 2012
INFOMARTUSA May 2008 - July 2008
Embarq Corporation April 2006 - April 2007
Sprint September 1987 - April 2006
Mercantile Bank October 1985 - February 1987
Safeway August 1973 - October 1985
Skills
Corporate Real Estate, Building Management, Building Commissioning, Maintenance Management, Preventive Maintenance, Facilities Management, Risk Management, Compliance, Contract Negotiations, Insurance, Requirements Analysis, Renovation, Predictive Maintenance, Additions, Maintenance Planning, Risk, Remodeling, Internal Audit, Auditing, Maintenance Engineering, Portfolio Management, Audit, Risk Assessment, Construction, Residential Design, AML, Facilities Planning, Interior Design, Dispositions, Architectural Design, Asset Management, Condition Monitoring, SOX, Governance, Construction Documents, Property Management, Residential Projects, Asset, Landscaping, Training, Asset Managment, Management, Sarbanes-Oxley Act, Planned Preventative..., Budgets, Submittals, Contract Negotiation, Financial Risk, Disposition, Commissioning
Education
LeTourneau University 1990 — 1992
BS, Business Management & Finance
Dallas County Community College 1986 — 1988
Associates, Arts and Science
Sprint September 2006 - Present
Sprint Corporation October 1997 - Present
Education
Dallas Baptist University 1999 — 2003
TD Ameritrade August 2014 - Present
Bank of America October 2008 - August 2014
DCCCD August 2004 - May 2008
Blue Wave Telecomm November 2003 - July 2004
Sprint November 2002 - October 2003
TXU Energy June 2000 - November 2002
Metricom January 1999 - June 2000
AEthos Engineering Services,Inc. October 1997 - December 1998
Bell Laboratories September 1996 - October 1997
Nortel Networks May 1995 - September 1996
Skills
Vendor Management, Call Center, ACD, Contact Centers, Relationship Management, System Deployment, Incident Handling, T1, Telecommunications, RF Engineering, Travel Photography, Travel Planning, Mortgage Servicing, Data Analysis, Collections, General Insurance, Call Centers, Banking, Risk Management, Executive Management, Testing, Management, Executive Reporting, Portfolio Management, Leadership, Strategic Planning, Operations Management, Wireless Networking, Project Management, Visio, Software Documentation, Quality Assurance, Analysis, Business Process..., IP, Enterprise Software, Business Analysis, Project Portfolio..., Budgets, Six Sigma, Program Management, Access, Troubleshooting, Team Leadership
Education
Dallas County Community College 2004 — 2008
Radiologic Technologist, Radiologic Technology/Science - Radiographer
University of Missouri-Rolla 1978 — 1982
BS, Electrical and Electronics Engineering
Premier, Inc August 2015 - Present
TIAA-CREF May 2014 - August 2015
Randstad Technologies US January 2014 - April 2014
Experior, Inc. June 2011 - December 2013
KITS, Inc August 2003 - January 2010
CSC May 2001 - January 2004
Sprint 2000 - 2001
Texas State Technical College 1999 - 2000
Independent IT Consultant 1993 - 2000
Skills
Enterprise Architecture, Integration, Security, Information Assurance, Systems Engineering, Testing, Requirements Analysis, Oracle, Software Development, Databases, Data Modeling, System Architecture, Unix, C4ISR, Data Center, Command, Microsoft SQL Server, SOA, Cloud Computing, Configuration Management, Data Architecture, Linux, System Administration, New Business Development, Computer Security, Systems Analysis, Requirements Management, Program Management, Technical Leadership, Solaris, Project Management, Database Modeling, Engineering Data..., Database Applications, System Design, Database Design, Visio, Data Warehousing, SQL, Software Documentation, Business Process, MS Project, Architectures, Architecture, SDLC, Information Technology, Analysis, Management, Enterprise Software, Leadership
Education
Coursera
Coursera
Dallas Baptist University 1980 — 1984
BS
Regis University 2002 — 2005
MS
Verint 2004 - Present
Witness Systems 2000 - 2004
Witness Systems 1998 - 2000
Sprint 1994 - 1998
Education
Dallas Baptist University
Bachelor’s Degree, Management of Information Systems
The University of Texas at Arlington
Associate’s Degree, Biology, General
Sprint May 2001 - Present
Sprint Nextel 1997 - 2001
Cardinal Health 1996 - 1997
Calido Chile Traders 1995 - 1996
Professional Software Consultants 1993 - 1995
Continental Grain Company (Vet Labs) 1991 - 1993
Jimmy Dean Inc 1989 - 1991
Skills
Forecasting, Finance, Budgets, Financial Analysis, Financial Modeling, Analysis, Management, Accounting, Change Management, Process Improvement, Business Process..., Training, Financial Forecasting, Variance Analysis, Sales, Financial Reporting, Human Resources, Cross-functional Team..., Employee Benefits, Mergers & Acquisitions, Performance Management, Strategic Financial..., Capital Budgeting, PeopleSoft, Software Project...
Education
Dallas Theological Seminary 1998 — 2001
M.A., Bible/Biblical Studies, 3.91
University of Missouri-Kansas City 1984 — 1987
M.B.A., Finance
The University of Kansas 1978 — 1981
Bachelor's Degree, Accounting and Business/Management
Aerobics & Fitness Association of America (AFAA) June 2015 - Present
(ChangeHawk, Inc. - a business leadership and transition consultancy) May 2013 - May 2015
GRUNDFOS February 2013 - July 2014
Ascend Learning March 2012 - January 2013
Ascend Learning August 2011 - March 2012
Consulting November 2010 - August 2011
Embarq March 2007 - July 2009
American Specialty Health January 2006 - March 2007
Intuit August 2002 - November 2004
Sprint September 1997 - October 2001
Skills
Executive Management, Acquisition Integration, Business Process..., Strategic Planning, Performance Improvement, SOX, Metrics, Organizational Design, Process Improvement, Change Management, Team Building, Business Strategy, Change Leadership, Human Capital Management, Consumer and Student..., Market Analysis, Increase Productivity, Board of Directors..., Employee Management, Employee Engagement, Employee Training, Regulatory Analysis, Consumer Lending, Financial Analysis, Project Planning, Project Management, Internal Audit, Operational Efficiency, Operational Risk..., Organizational Learning, Blended Learning, Cross-functional Team..., Team Leadership, Team-oriented, Sarbanes-Oxley Act, Personnel Management, Performance Management, Coaching, Organizational..., Recruiting, Strategy, Start-ups, Business Process, Program Management, Leadership, Management, Leadership Development, Training, Talent Management
Education
GE 1982 — 1985
FMP, Financial Mgt Program (FMP)
Dartmouth College 1976 — 1980
B.A, Economics
Mt. Anthony Union High School 1972 — 1976
Diploma
The Meadows Foundation November 2014 - Present
Delta Dallas October 2014 - November 2014
Denali Construction Services, LP February 2014 - October 2014
Dimensions Architects June 2008 - June 2011
Sprint June 1998 - March 2008
Skills
Solution Selling, Account Management, Telecommunications, Wireless, Training Facilitation, Sales, Sales Management, New Business Development, Operations Management, Marketing, Customer Service, Sales Operations, Management, Training, Salesforce.com, Microsoft Office, Problem Solving, Customer Satisfaction, Microsoft Excel, Microsoft Word
Education
The University of Texas at Dallas 2010 — 2012
Bachelor of Arts (BA), Interdisciplinary Studies/Social Issues, Magna Cum Laude
Dallas County Community College 2008 — 2010
Associate of Arts (AA), General Studies, 4.0 GPA
MOSS June 2015 - Present
Quality Air Heating & Cooling Inc (Comfort Systems USA) July 2013 - May 2015
3Eye Technologies January 2013 - June 2013
Xigo May 2009 - December 2012
Alltel Wireless January 2008 - April 2009
Sprint November 2004 - January 2008
Skills
Solution Selling, Account Management, Sales, Sales Management, CRM, Sales Process, Business Development, Strategic Planning, New Business Development, Direct Sales, Networking, Sales Presentations, Customer Satisfaction, Strategy, Telecommunications, Project Management, Salesforce.com, Marketing, Sales Prospecting, Cold Calling, B2B, Selling, SaaS, Qualifying Prospects, Microsoft Excel, Advertising, Product Training, ShoreTel, Unified Communications, Cloud Applications, Hosted Services
Education
Davenport University
Business, Management, Marketing, and Related Support Services
Tiffin University 1999 — 2001
Business, Business Management
Riverview Community High School
Sprint August 2015 - Present
AT&T 2011 - 2013
Verizon Wireless 1997 - 2010
Skills
Organizational..., Organizational..., Organizational..., Sales Effectiveness, Team Motivation, Sales Motivation, Sales Management, Performance Motivation, Communication, Confidentiality, Exceed Sales Goals, Multi-task & Handle..., Skilled Multi-tasker, Multi-Cultural Team..., Executive Management, Learning Management, Employee Training, Training & Development, Customer Engagement, Customer Acquisition, Customer Satisfaction, Customer Relations, Consulting, Customer Retention, Sales, Team Leadership
Education
Dallas Baptist University 1990 — 1992
Bachelor’s Degree, Business/Corporate Communications
AT&T June 2013 - Present
Insphere Insurance Solutions June 2011 - June 2013
Sprint August 2009 - June 2011
Dakota Watch Company June 2007 - June 2008
Skills
Sales, Direct Sales, Customer Satisfaction, Customer Service, Customer Retention, Account Management, Sales Management, Cold Calling, Leadership, Team Building
Education
Davenport University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Finance
Epsilon November 2014 - Present
inTelesystems June 2014 - October 2014
Sprint 1997 - June 2014
Skills
Customer Experience, Telecommunications, Customer Retention, Customer Satisfaction, Call Centers, Managed Services, Quality Assurance, VoIP, Troubleshooting, Technical Support, Process Improvement, Management, Training, Testing, Wireless, Project Management, Vendor Management
Education
University of Texas at Dallas - Naveen Jindal School of Management 2014 — 2016
Bachelor of Science (BS), Management Information Systems
Dallas County Community College
Associate of Science (A.S.)
Naaman Forest High School
Steyer Associates February 2015 - Present
Q Analysts LLC April 2012 - February 2015
Sprint March 2004 - April 2012
Skills
Sales Management, Sales, Management, Coaching, Selling, Account Management, Salesforce.com, Networking, Recruiting, Team Leadership, Training, Telecommunications, Sourcing, Vendor Management, Contract Negotiation, Business Development, Customer Service, Human Resources, Customer Satisfaction, Team Management, Sales Process, Performance Management, Sales Operations, Customer Retention
Education
UC Santa Cruz
SW Quality Assurance and Testing
De Anza College
Business Administration
Nine-F Consulting September 2014 - Present
Comcast Business October 2013 - May 2014
Lumos Networks April 2009 - August 2013
Beckley Rotary Club 2012 - 2013
Frontier Communications September 2007 - April 2009
Cisco Systems April 2000 - September 2002
Sprint April 1999 - April 2000
Sprint June 1997 - April 1999
Sprint March 1993 - June 1997
Skills
Optical Fiber, Frame Relay, ATM networks, MPLS, Sales, Customer-focused Service, SFDC, Account Management, Customer Product..., Network Deployment, Vendor Management..., Contract Negotiation, User Documentation, Network Test &..., Acceptance Testing, Metro Ethernet, VoIP, Networking, Testing, Direct Sales, SDH, Vendor Management, Ethernet, Wireless, Telecommunications, Managed Services, Network Design, Unified Communications, B2B, Selling, Solution Selling, IP, SIP, Broadband, Salesforce.com, Internet Services, Sales Process, SIP Trunking, WAN, Fiber Optics, Carrier Ethernet, TDM, DWDM, Public Speaking, DSL, Channel Partners, Cisco Technologies, Data Center, LAN-WAN, Network Engineering
Education
De Anza College 1999 — 2001
Communications
Woodrow Wilson High School
Fifth Third Bank August 2014 - Present
Fifth Third Bank October 2011 - August 2014
Sprint November 2009 - October 2011
AT&T February 2003 - July 2006
Skills
Management, Microsoft Office, Outlook, Retail Banking, Cellular Communications, Sales, Inventory Management, Problem Solving, Written & Verbal..., Customer Experience, Process Improvement, Team Leadership, Performance Management, Customer Service, Call Center, Direct Sales, Customer Satisfaction, Customer Retention, Call Centers, Retail, Training, Banking, Coaching, Time Management, Leadership Development, Human Resources, Teamwork, Telephone Skills, Telecommunications
Education
Davenport University 1997 — 2002
BS-HRM, Human Resource Management, B
Davenport University 1997 — 1999
Associate of Science (A.S.), Management, B
Wurth Service Supply April 2015 - Present
Wurth Service Supply August 2014 - April 2015
Wurth Service Supply January 2013 - August 2014
Sprint August 2011 - January 2013
United States Marine Corps January 2007 - August 2012
Jake's Fireworks, Inc. July 2012 - July 2012
Skills
Team Leadership, Team Building, Customer Satisfaction, Operations Management, Coaching, Leadership Development, Direct Sales, Inventory Management, Customer Service, Time Management, Recruiting, Sales Process, Customer Retention, Telecommunications, Leadership, B2B, Marketing Strategy, Store Management, Sales, Hiring, Vendor Management, Training, Networking, Management, Selling, New Business Development, Purchasing, Strategy, Sales Management, Sales Operations, Manufacturing, Warehousing, Pricing, Negotiation, Solution Selling, Sourcing, Sales Presentations, Building Relationships
Education
Davenport University
Business Administration and Management, General
West Catholic High School
Terminix Service, Inc. May 2014 - Present
Career Education Corporation February 2013 - February 2014
Corinthian Colleges, Inc. July 2011 - December 2012
Salem International University June 2010 - June 2011
Sprint July 2006 - February 2008
Skills
Sales Management, Sales, Sales Operations, Direct Sales, Customer Satisfaction, Customer Service, Telecommunications, Team Building, Team Leadership, Teamwork, Team Management, Training, Financial Analysis, Critical Thinking, Cross-functional Team..., Creative Direction, Creativity, Leadership Development, Educational Leadership, Higher Education
Education
Kaplan University-Davenport Campus 2011 — 2013
Master's Degree, Criminal Justice Leadership and Management, 4.0
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Davenport University-Eastern Region 1993 — 1998
Bachelor of Arts (BA), Business Administration and Management, General
Kirkman Technical High School 1980 — 1982
Sprint April 2007 - Present
Sprint April 2006 - April 2007
PBD Worldwide Fulfillment Services April 2005 - April 2006
Sprint 1999 - 2004
Worldport Communications 1998 - 1999
Skills
Call Center, Telecommunications, Vendor Management, Leadership, Customer Experience, Cross-functional Team..., Wireless, Customer Service, CDMA, Customer Retention, 4G, Customer Satisfaction, VoIP, Ethernet, Networking, Call Centers, Team Leadership, MPLS, Network Design, Sales Operations, Management, Account Management, Cellular Communications, Troubleshooting, Telephony, Process Improvement, Program Management, Direct Sales, Product Management, Project Management, T1, Computer Network..., Team Building, Mobile Devices, Salesforce.com, Managed Services, IP, LTE, Provisioning, SIP Trunking, DSL, M2M, SIP, Unified Communications, Frame Relay
Education
Daytona State College 1984 — 1985
General
Dekalb Community College
General
Savannah College of Art and Design
HMS January 2015 - Present
Sprint August 2012 - January 2015
Sprint February 2003 - August 2012
Sprint August 2000 - November 2001
Sprint December 1997 - August 2000
Skills
Telecommunications, Operations Management, Project Management, Customer Satisfaction, Process Improvement, Management, Leadership, Training, Customer Service, Human Resources, Sales, Outlook, Time Management, Microsoft Office, Wireless, Contract Management, Microsoft Excel, Vendor Management, Invoicing, MPLS, Cross-functional Team..., Program Management, Team Leadership, Salesforce.com, Troubleshooting, Customer Experience
Education
Dallas Baptist University
Bachelors, HealthCare Management
Villanova University
Certification, Lean Six Sigma
MegaPath Inc. November 2009 - Present
Comcast August 2008 - October 2008
Vocalocity December 2007 - August 2008
Cavalier Telephone 2007 - 2007
Sprint 2006 - 2006
MCI November 2000 - June 2005
TMNG 1999 - 2000
Concert Communications 1998 - 1998
MCI 1994 - 1998
DSC Communications 1993 - 1994
Skills
VoIP, Project Management, Telecommunications, Integration
Education
Dekalb Community College
AA, Liberal Arts
Georgia State University
Business Administration
University of St. Thomas (TX)
Economics
Cincom Systems December 2008 - Present
Adventa Control Technologies, Inc. February 2007 - September 2008
Digital Matrix Systems, Inc. February 2005 - February 2007
Kforce Technology Staffing February 2005 - May 2005
Prescient Applied Intelligence July 2004 - January 2005
Objective Solutions, Inc. November 1997 - June 2004
Sprint July 1997 - October 1997
COMSYS Partners (Formerly RealTime Consulting, Inc.) July 1996 - October 1997
CIBER, Inc. May 1993 - December 1996
Intervoice June 1995 - July 1996
Skills
OOP, Technical Documentation, Smalltalk, Business Applications, DB2, Software Development, C#, SQL, XML, .NET, Architecture, Object Oriented Design, Web Applications, Testing, Oracle, Visual Basic, Programming, Social Networking
Education
Dallas County Community College 1983 — 1986
Computer Science
Bishop Lynch High School 1979 — 1983
High School, General
Sprint January 2005 - Present
World Access Inc. (now Mondial Assistance) April 2001 - July 2003
DVC Worldwide (now Aspen Marketing Services) June 2000 - April 2001
Ernst & Young LLP February 1998 - June 1999
American Express Company July 1985 - February 1998
Skills
Direct Marketing, Customer Retention, Integrated Marketing, Product Development, Customer Acquisition, Customer Experience, Marketing Management, Digital Marketing, Marketing Communications, Account Management, Direct Mail, Strategy Development, Email Marketing, Marketing Research, Product Marketing, Product Management, Public Relations, Marketing Strategy, Marketing, Multi-channel Marketing, Wireless, Strategy, Leadership, CRM, Management, Go-to-market Strategy, Project Management, Strategic Partnerships, Telecommunications, Financial Services, Competitive Analysis, Strategic Planning, Cross-functional Team..., Business Development, Vendor Management, Program Management
Education
University of Virginia Darden School of Business 1983 — 1985
MBA, Marketing, General Management
Davidson College 1976 — 1980
BA, French, Liberal Arts
Dobson Communications August 2006 - January 2010
AT&T August 2006 - January 2010
VARTEC TELECOM/EXCEL September 2002 - April 2004
Sprint, Citizens, Vartec 1995 - 2004
Citizens/Frontier Comm March 1999 - February 2002
FRONTIER COMMUNICATIONS (FORMALLY CITIZENS COMMUNICATIONS COMPANY) January 2000 - January 2002
Frontier Communications 1999 - 2002
Sprint September 1995 - April 1999
Education
Dallas County Community College 1992 — 1994
Richland Community College
AT&T February 2008 - Present
AT&T Mobility 2006 - 2010
AT&T Mobility April 2007 - February 2009
Integrity Enterprises January 2006 - April 2007
Sprint April 1983 - November 2005
Skills
Telecommunications, Project Management, Program Management, Strategy, Wireless, Process Improvement, PMO, Management, Data Center, Networking, Leadership
Education
De Anza College 1968 — 1972
Computer Sciences
Schneider Electric August 2008 - Present
Dallas MetroCare Services September 2006 - August 2008
Sprint May 2001 - November 2003
UT Southwestern Medical Center February 1999 - May 2001
UT Southwestern Medical Center March 1997 - February 1999
Netcom Online Communications, Inc. March 1996 - March 1997
Stream International, Inc. September 1993 - October 1995
Skills
Troubleshooting, Computer Hardware, Hardware, Data Center, Problem Solving, Integration, Technical Support, Infrastructure...
Education
Dallas County Community College 2004 — 2007
Food and Hospitality Service
Grambling State University 1985 — 1990
B. S., Computer Science
Ericsson April 2012 - Present
Ericsson October 2011 - July 2012
Ericsson July 2010 - October 2011
Ericsson April 2009 - July 2010
Sprint Nextel 2005 - March 2009
Sprint PCS 2001 - 2005
Sprint November 2000 - July 2001
Comsearch 1995 - 2000
Aditya Birla Group July 1989 - August 1994
Skills
Telecommunications, Wireless, RF, LTE, 3G, Managed Services, CDMA, GSM, Networking, 4G, Cellular Communications, UMTS, Wireless Networking, WiMAX, Mobile Devices, Network Design, IP, Computer Network..., Vendor Management, Product Management, RAN, VoIP, Cross-functional Team..., Change Control, Microwave, Strategy, Mobile Communications, Mobile Technology, Transmission, VAS, BSS, Service Delivery, 2G, Network Optimization, Open Source Software, System Deployment, Broadband, WiFi, Management, Leadership, Integration, Program Management, Talent Pipelining, New Business Development, Business Strategy, WCDMA, Project Management
Education
Georgetown University - The McDonough School of Business 2007 — 2008
Director Leadership Series, Organization and People Leadership
The George Washington University 1994 — 1996
MS Telecommunication & Computers, Wireless Engineering
De La Salle University 1989 — 1992
MBA, Marketing
Mapua Institute of Technology 1984 — 1989
BS ECE, Telecommunications
Sprint June 2012 - Present
Sprint July 2012 - May 2013
Sprint Nextel July 2008 - July 2012
Skills
Telecommunications, Wireless, Integration, Vendor Management, Security, Product Management, Software Development, Virtualization, Service Delivery, SaaS, Servers, Pre-sales, Enterprise Software, VMware, Active Directory, Switches, SDLC, Professional Services, Solution Selling, ITIL, VoIP, TCP/IP
Education
Florida State University 1991 — 1992
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida State University 1989 — 1991
Bachelor of Science (B.S.), Management Information Systems, Cum Laude
Daytona Beach Community College 1987 — 1989
Associate of Arts (AA), Mathematics, With High Honors
Herman Miller November 2012 - June 2015
Herman Miller March 2007 - November 2012
Sprint May 1999 - March 2007
Priority Health August 1988 - May 1999
Skills
Telecommunications, Account Management, Furniture, Sales Management, Mobile Devices, VoIP, Contract Negotiation, Management, Process Improvement, Direct Sales, Leadership, Sales, Wireless, Sales Process, Sales Operations, Project Management, Product Development
Education
Davenport University 1999 — 2001
Applied Science
Grand Rapids Community College 1987 — 1989
Liberal Arts and Sciences, General Studies and Humanities
Catholic Central High School 1983 — 1987
NASCAR Foundation April 2012 - Present
NASCAR Foundation December 2011 - April 2012
NASCAR Foundation October 2007 - January 2012
SDN Global April 2006 - September 2007
Cingular Wireless 2004 - 2005
Sprint 2002 - 2004
TEKsystems 1998 - 2002
Belk 1996 - 1998
Skills
Fundraising, Event Planning, Account Management, Sports, Strategic Partnerships, Sponsorship, New Business Development, Sports Marketing, Marketing, Strategy, B2B, Management, Strategic Planning, Nonprofits, Media Relations, Social Media Marketing, Marketing Communications, Marketing Strategy, Advertising, Social Media, Public Relations, Integrated Marketing, Social Networking, Brand Development, Press Releases
Education
Davidson College 1992 — 1995
BA, English
Sprint November 2012 - Present
Sprint Nextel 1997 - Present
National Auto Cellular Agent for Southwestern Bell Mobile Systems October 1988 - February 1997
Skills
M2M, Internet Services, BGP, Wireless, Telecommunications..., Telecommunications, CDMA, Cellular Communications, Unified Communications, Mobile Technology, MPLS, Managed Services, Mobile Communications, WiMAX, IP, VoIP, LTE, Solution Selling, 4G, Ethernet, SIP, Building Relationships, Team-oriented, Wireless Applications, Direct Sales
Education
Dallas Baptist University
Sprint IPMSprint Nextel2002 - Present
Capital Network Systems Inc. 1986 - 1989
Education
Dallas Baptist University 1995 — 2000
Bachelor of Arts & Sciences, History
Sprint 2003 - Present
Sprint Nextel 2001 - Present
i2 Technologies 1999 - 2001
Skills
Active Directory, Agile Methodologies, Cisco Technologies, Business Analysis, Cloud Computing, Cross-functional Team..., Data Center, Disaster Recovery, ITIL, Integration, Leadership, Linux, Management, Microsoft Office, Networking, Operating Systems, PMP, Process Improvement, Program Management, Project Management, Requirements Analysis, SOA, SDLC, SQL, Servers, Software Development, Software Project..., Solution Architecture, System Deployment, TCP/IP, Telecommunications, Testing, Troubleshooting, Unix, Virtualization, VoIP, Wireless
Education
Dallas County Community College 1989 — 1990
Skyline 1985 — 1989
School of Life Studies
Master of Life, Marriage, Family, Capitalism, Friendship
Avaya Networking December 2014 - Present
Huawei Enterprise May 2013 - June 2014
Avaya December 2009 - May 2013
Nortel Networks November 2006 - December 2009
Paradigm Leadership January 2004 - November 2006
Sprint Business August 2001 - December 2003
Nortel Networks July 2000 - August 2001
Infonet February 1998 - August 2000
Winstar Wireless June 1997 - February 1998
Sprint June 1992 - July 1997
Skills
Avaya, Unified Communications, SIP, VoIP, Wireless, Telephony, WAN, IP, MPLS, Ethernet, Contact Centers, LAN-WAN, Managed Services, Call Center, IVR, Channel, Telecommunications, TCP/IP, Enterprise Software, Networking, Cloud Computing, Routers, Routing, Telepresence, Solution Selling, Professional Services, Data Center, Avaya Technologies
Education
Dartmouth College
BA, Economics
Rutgers Graduate Business School
MBA
Verizon April 2004 - Present
Texas Outlaws - Professional Arena Soccer League November 2008 - December 2009
Odyssey Soccer Club January 2002 - December 2008
Sprint June 1998 - April 2004
Skills
Coaching, Integration, Requirements Analysis, SDLC, Software Project..., Telecommunications, Testing, Vendor Management, Visio
Education
Dallas Baptist University 2000 — 2001
MA, Managment
Texas Tech University 1994 — 1998
BBA, Management Information Systems
Sprint July 2006 - Present
Skills
Telecommunications, CDMA, Wireless, EVDO, 4G, LTE, WiMAX, Cellular Communications, GSM, IP, M2M, Networking, Vendor Management
Education
De Montfort University
BrightStar Care of Keller March 2015 - Present
BrightStar Care of Grapevine March 2015 - Present
BrightStar Care of West Fort Worth/Granbury November 2013 - Present
Verdant Services, Inc September 2012 - September 2013
Westwood College February 2009 - October 2012
Sprint April 1999 - September 2012
Digital Data Solutions 1998 - 1999
Digital Equipment Corporation 1997 - 1998
Home Insurance Company 1996 - 1997
Grand Valley State University September 1991 - September 1996
Skills
International Business, Small Business, Mentoring, Team Building, Coaching, Wireless, Call Center, Project Management, Program Management, Telecommunications, Sales Management, Change Management, Customer Service, Analysis, Training, Account Management, Process Improvement, Business Development, Customer Satisfaction, Product Management, Strategic Planning, Business Analysis, Organizational..., Business Planning, Team Leadership, Software Documentation, New Business Development, Performance Management, Leadership, Operations Management, Vendor Management, Strategy, Business Strategy, Leadership Development, Cross-functional Team..., Troubleshooting, Product Lifecycle..., Oracle Agile PLM, Call Centers, Human Resources, Management, Project Planning, Sales, CRM, Time Management, Customer Experience, Customer Retention, Business Process..., Sales Operations, Networking
Education
Walden University 2007 — 2013
PhD Candidate, Applied Management and Decision Sciences, Finance
Dallas Baptist University 2005 — 2007
MBA, International Business
Strayer University 2003 — 2005
BS, Internetworking Technology
Grand Valley State University 1991 — 1996
N/A, Computer Science
Southgate Anderson
Fujitsu Network Communications June 2014 - Present
Sprint March 2013 - May 2014
Skills
Project Management, Telecommunications, Integration
Education
Daytona State College 1991 — 1994
vCom Solutions Inc. June 2015 - Present
Sprint December 2011 - October 2013
Sprint Nextel May 2002 - December 2011
Detroit College of Business March 1995 - June 1999
Skills
Telecommunications, Wireless, CDMA, 4G, LTE, WiMAX, Cellular Communications, UMTS, T1, GSM, Project Management, Vendor Management, M2M, Provisioning, Marketing Strategy, Market Research, Public Relations, Management, Team Leadership, CRM, Marketing, Mobile Devices, Train the Trainer, Event Planning, Advertising, Creative Strategy, Mentoring, Supervision, Cross-functional Team..., Public Speaking, Training Delivery, Customer Experience, Sales, Customer Retention, Direct Sales, Call Centers, Account Management, 3G
Education
Davenport University 1996 — 1999
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
CB Richard Ellis February 2009 - Present
Sprint April 2006 - February 2009
Sprint May 2000 - April 2006
Skills
Facilities Management, Facilities Operations, HVAC, Corporate Real Estate, Property Management, Energy Management, Budgets, Project Planning, Program Management, Management
Education
Dekalb Community College
Gwinnett Technical College
Refrigeration Technology
Sprint July 1999 - Present
Sprint May 1995 - July 1999
United States Marine Corps May 1990 - May 1995
Education
Dallas County Community College 2004 — 2006
N/A, Information Systems
Sprint
Skills
Telecommunications
Education
Dallas Baptist University 1993 — 1995
Raytheon 2015 - Present
JDA Software 2014 - 2015
Bank of America Merchant Services April 2012 - December 2013
IBM August 2010 - February 2012
EMC Computer Systems February 2008 - August 2010
Sprint January 2007 - January 2008
EMC May 2005 - January 2007
Skills
Storage, Storage Area Networks, SAN, Data Center, Disaster Recovery, EMC Storage, NAS, Vendor Management, Virtualization, Cloud Computing, Networking, Integration, Enterprise Architecture, Management, VMware, Information Technology, SDLC, Consulting, Unix, Business Analysis, System Administration, Project Management, Leadership
Education
The University of Texas at Arlington 1992 — 1996
Bachelor of Science (B.Sc.), Economics
Dallas County Community College 1990 — 1992
Associate of Arts and Sciences (A.A.S.)
Sprint Nextel March 2007 - March 2008
Sprint-Nextel August 2000 - March 2007
Sprint July 1987 - August 2000
Education
Dallas County Community College
Associates of Science, Information Technology
OfficeMax January 2014 - Present
Sprint September 2013 - January 2014
Marshall's April 2013 - September 2013
Sweet Frog April 2012 - March 2013
Spencer Gifts September 2008 - April 2012
Rex TV January 2007 - August 2008
Sears, Roebuck and Co. October 2005 - January 2007
GameStop March 2004 - September 2005
American Express October 2002 - February 2004
RadioShack September 1995 - September 2002
Skills
Microsoft Office, Microsoft Excel, Retail, Microsoft Word, PowerPoint, Merchandising, Inventory Management, Photoshop, Social Media, Sales, Strategic Planning, Project Management, Team Building, Sales Management
Education
Danville Community College 1996 — 1998
Tunstall High School 1992 — 1996
QUiVX eDiscovery & Document Solutions May 2015 - Present
Temple Nightclub October 2014 - Present
Leif Designs February 2014 - May 2015
Society Culture House February 2012 - September 2014
BBVA Compass March 2010 - February 2012
Wells Fargo February 2007 - March 2010
Sprint November 2004 - February 2007
Skills
Customer Service, Financial Analysis, Sales, Management, Leadership, Microsoft Office, Sales Management, Marketing, Team Building, Team Leadership, Budgets, Retail, Business Development, Account Management, Real Estate, PowerPoint, Strategic Planning, Operations Management, Social Media
Education
De Anza College
Real Estate Principles, Real Estate
Foothill College
Computer Information Systems, Speech and Communication
AT&T July 2011 - Present
Allied Wireless Communications Corporation October 2010 - April 2011
Frontier Communications January 2010 - May 2010
Amdocs-(Sprint Nextel Conversion Project) June 2006 - April 2009
AMDOCS-CINGULAR WIRELESSRichardson, TX Rollover Project September 2004 - May 2006
Sprint February 1988 - April 2004
Skills
SDLC, Requirements Analysis, Testing, Software Documentation, Business Analysis, Program Management, Quality Assurance, Project Management, Requirements Gathering, SharePoint, Visio, Vendor Management, Process Improvement, Telecommunications, Change Management, Systems Analysis, Analysis, Access, MS Project, Strategic Planning
Education
Dallas Baptist University
Bachelor of Arts & Science, Business Management & Political Science
Envidra
PMP & Oracle SQL/PLSQL UNIX Fundamentals
Tennessee State University
Bachelor of Science, Political Science
Golf Channel September 2012 - Present
Self Employeed December 1999 - September 2012
Tribune Company November 2010 - June 2012
AirTran Airways January 2008 - November 2010
Bright House Networks July 2005 - December 2007
Brighthouse Networks July 2005 - December 2007
Sprint PCS September 2004 - August 2006
Sprint May 2002 - May 2004
RDV Sportsplex January 2001 - September 2002
Convergys May 1998 - December 1999
Skills
System Administration, Technical Support, Call Center, Help Desk Support, Software, Troubleshooting, Active Directory, Servers, Citrix, Microsoft Exchange, Software Documentation, Visio, Windows Server, Computer Hardware, Access, Routers, VPN, XP, Outlook, Data Center, Windows 7, Blackberry, Operating Systems, Windows, Laptops, Networking, DNS, Network Administration, Hardware, Windows Vista, Norton Ghost, Microsoft Office 2007, Customer Service, TCP/IP, Microsoft Office 2003, Software Installation, Office 2010, Microsoft Office, Blackberry Enterprise..., Printers, HP, Training, A+ Certified, Security, Wireless Networking, System Deployment, Switches, WAN, Windows XP, Call Centers
Education
CBT Direct 2009 — 2009
A+, Net+ and Security+, CompTia Certifications
Daytona Beach Community College 1997 — 2009
Associate of Science (AS), Computer Science
University of South Carolina Upstate 2005 — 2005
Bachelor of Science (BS), Education
University of South Carolina 2004 — 2005
completed, Education and Computer Science
Universidad Interamericana de Puerto Piedras Rico 2001 — 2002
bs, Education
Universidad Interamericana de Puerto Rico 2001 — 2002
completed, Education and Computer Science; Secondary Education and Computer Science
Seminole Community College 1999 — 2001
Associate's degree, Computer Science\Networking
Pine ridge High school 1994 — 1997
High School
American Military Academy 1985 — 1994
Seminole State College of Florida
Sprint August 2007 - January 2009
Sprint November 2004 - August 2007
Sprint January 2004 - November 2004
Golden Arches (Philippines) April 1997 - July 1999
Education
De La Salle University 1993 — 1997
BA, Marketing
T-Mobile January 2015 - Present
CENTURY 21 ALL HOMES & PRORERTIES October 2013 - Present
Fresh choice market October 2013 - Present
Wyndham Vacation Ownership March 2013 - Present
Keller Williams Real Estate August 2012 - Present
Keller Williams Real Estate 2012 - Present
Sprint October 2008 - Present
DBS Communications 2004 - 2008
DBS Communications 2004 - 2008
Skills
Relocation, Foreclosures, Short Sales, Residential Homes, Referrals, Investment Properties, Real Estate, Sellers, Single Family Homes, Condos, Luxury, Commercial Real Estate, First Time Home Buyers, Buyer Representation, Property, Real Estate Development, Mortgage Lending, Business, Agents, Management, Sales
Education
Damascus University 1983 — 1990
Bachelor of Engineering (BE), Agriculture, Agriculture Operations, and Related Sciences
Damascus university 1983 — 1990
Bachelor, Agriculture, Agriculture Operations, and Related Sciences
demascus unv
Veritude and Fidelity February 2013 - Present
BlackBerry January 2011 - November 2012
SPRINT January 2009 - January 2011
Wireless Data Services November 2005 - October 2008
BENCHMARK ELECTRONICS INC October 2002 - August 2006
LOEWS CINEPLEX April 2003 - May 2004
Triumph Technologies September 2002 - December 2002
CABINET SOURCE INC September 2002 - December 2002
Skills
Troubleshooting, Microsoft Exchange, Laptops, HTML, Technical Support, OS X, Windows 7, Process Improvement, Quality Assurance, DNS, TCP/IP, Help Desk Support, Team Leadership, Telecommunications, Java, DHCP, Networking, Computer Hardware, Outlook, Windows, Customer Satisfaction, Analysis, Printers, Operating Systems, Call Center, Hardware, LAN-WAN, Switches, Team Building, XP, Microsoft Office, Training, Software Installation, Wireless, Network Administration, Disaster Recovery, System Deployment, Servers, Routers, VPN, Customer Service, Wireless Networking, Blackberry, Blackberry OS, Management, Software Documentation, Remote Desktop, Computer Repair, Cabling, Blackberry Enterprise...
Education
Dallas County Community College 2015 — 2016
Digital Forensics AAS
DIPLOMA-HIGH SCHOOL
COMPTIA, A+, NETWORK + Certified
Yoh, A Day & Zimmermann Company February 2015 - Present
Goodman Networks July 2013 - November 2014
Goodman Networks June 2012 - June 2013
Conterra Broadband Services April 2009 - May 2012
Sprint Nextel January 2006 - March 2009
Sprint January 2004 - December 2005
Sprint February 1996 - December 2003
Skills
Telecommunications, Wireless, Wireless Networking, Project Management, Microwave, Networking
Education
Dallas Baptist University
Bachelor of Business Studies, Business Administration Major
Windstream Communications June 2014 - Present
Time Warner Cable Business Class December 2012 - June 2014
tw telecom, inc. May 2010 - October 2011
Qwest Communications December 2004 - May 2010
Norvergence January 2003 - August 2003
Ionex January 2000 - December 2002
Teligent September 1997 - December 1999
Sprint September 1981 - September 1997
AT&T November 1978 - August 1981
Skills
Solution Selling, Telecommunications, Direct Sales, Managed Services, Salesforce.com, Account Management, Sales Management, Unified Communications, MPLS, VoIP, New Business Development, SIP Trunking, Long Distance, Co-location, Sales Process, Wireless, Sales, Professional Services, Telephony, Security, Broadband, Ethernet, Data Center, Strategic Partnerships, B2B, Call Centers, SaaS, Cloud Computing, Contract Negotiation, Hosted Services, Channel Partners, Selling
Education
Southern Methodist University - Cox School of Business 1976 — 1978
Marketing, Marketing/Communications
Dallas County Community College 1974 — 1976
assoc, Speech
DeVry University 2008 - Present
Mobile TEACHnology October 2010 - December 2013
Dayton Area Networking Professionals Association December 2009 - December 2013
New Media Dayton 2010 - 2011
Sprint September 2004 - October 2010
Sprint 2004 - 2010
RadioShack 1990 - 2001
VARTek 1996 - 1997
Skills
Wireless, Troubleshooting, Telecommunications, Public Speaking, Salesforce.com, Strategic Planning, Mobile Devices, Visio, Team Leadership, Team Building, Project Management, Leadership, E-commerce, Program Management, Management, Event Planning, Integration, Marketing, Networking, Vendor Management, Training, System Administration
Education
Sinclair Community College 2011 — 2012
Associate of Arts and Sciences (AAS), CIS-Web Development
Keller Graduate School of Management of DeVry University 2008 — 2011
MBA, Marketing, Information Security, E-Commerce
Dallas Baptist University 1992 — 1994
BA, Biblical Studies
Ohio University 1988 — 1990
Fairborn High School 1983 — 1987
Diploma, College prep
WorldLink, Inc. June 2013 - September 2015
Kineticom July 2012 - May 2013
Tek Systems May 2010 - July 2012
Alltel October 2008 - May 2009
Sprint October 2006 - June 2008
Sprint Nextel 2006 - 2008
Contracted Site Supervisor June 2001 - October 2001
Global Crossing May 2000 - June 2001
Cable & Wireless May 1999 - May 2000
Nortel Networks February 1998 - May 1999
Skills
Cisco Technologies, Wireless, Windows, Troubleshooting, Switches, Telecommunications, Routers, Networking, OSPF, CCNA, Juniper, Ethernet, T1, LTE, BGP, ATM networks, CDMA, Frame Relay, Hardware, Testing, EIGRP, Technical Support, Software Documentation, Cisco Routers, Optical Fiber, System Deployment, Cellular Communications, RF, Cabling, ATM Networks, Juniper Technologies
Education
Davenport University 2001 — 2002
No, CCNA
Lucent Technical Academy 2001 — 2001
Training Certificate, Packet Switching
Cable & Wireless USA 1999 — 1999
Certificate Of Training, Data Transmission Systems
Tellabs Technical Academy 1999 — 1999
Certificate Of Training, Titan 5500 System Training
Nortel Networks Technical Academy 1998 — 1998
Certificate Of Training, Telecommunications
PLDC Academy 1995 — 1995
Technical, Non Commissioned Office Leadership Course
Ft. Gordon Signal Center & Training Center 1991 — 1992
Technical, Communications
Sprint Manager, HRSprint Nextel1999 - 2009
Moore Business Solutions Direct April 1998 - December 1998
Innovative TeleSolutions 1996 - 1998
Idelman Telemarketing, Inc (ITI) July 1995 - April 1996
TeleService Resources (AMR) June 1991 - July 1995
Education
Dallas Baptist University 1977 — 1982
BM, Music
DynCorp Intl. November 2010 - Present
Protection One September 2009 - August 2011
Sprint March 2008 - March 2009
Sprint 1999 - 2009
Sprint/Nextel 1999 - 2009
Sprint 1999 - 2009
Moore Business Solutions Direct 1998 - 1999
Innovative TeleSolutions March 1996 - March 1998
TeleService Resources 1991 - 1995
Skills
Customer Satisfaction, Call Center, Workforce Management, Vendor Management, Customer Retention, Telecommunications, Employee Relations, Strategic Planning, Cold Calling, Team Leadership, Management, Leadership Development, Performance Management, Training, Call Centers, Sales, Human Resources, Team Building
Education
Dallas Baptist University 1977 — 1982
B.M., Music
Crowley High School 1974 — 1977
H.S.
PennyMac Loan Services, LLC July 2014 - Present
PennyMac Loan Services, LLC September 2013 - July 2014
Bank of America August 2013 - September 2013
Bank of America December 2011 - August 2013
Bank of America October 2010 - December 2011
Bank of America December 2009 - October 2010
Capital One Auto Finance July 2009 - December 2009
Sprint August 2008 - January 2009
Fry's Electronics December 2005 - August 2008
Skills
Team Leadership, Collections, FDCPA, iSeries, AS400, Microsoft Excel, Sharepoint, Microsoft Word, Outlook, Power Point, loan modification, TCPA, LPS Desktop, Customer Satisfaction, Direct Sales, Customer Service, Computer Hardware, Inventory Management, Computer Repair, Store Management, Management, Salesforce.com, Mortgage Servicing, Microsoft SQL Server..., VBA programming, VB Script, iSeries AS400, Visual Studio, iPortal, NACHA, Valeri, MSP, Equator, CSAD, LAMP, Fastrieve, FHA Connection, FNMA, FHLMC, VA, USDA Rural Housing, GNMA, Training, Analysis, SQL Tuning, Database Design, T-SQL, SSIS, SSRS, VBA
Education
Lindsey Cooper Refrigeration School 2010 — 2010
HVAC Technician, HVAC Technician
Dallas County Community College 2006 — 2009
Associates in Applied Science Degree, Aviation Technology (Professional Pilot), 3.4 GPA
Sprint District ManagerMetroPCSJanuary 2002 - February 2005
Education
Davenport University 2003 — 2005
BBA, Business Global Management
Cisco July 2014 - Present
Cisco January 2010 - July 2014
Cisco October 2004 - January 2010
ABS Technology Architects May 2003 - October 2004
Sprint 1999 - 2003
Thomas Jefferson Foundation 1997 - 1998
Skills
Unified Communications, Cisco Technologies, VoIP, Team Leadership, Solution Selling, Network Architecture, Channel Partners, Switches, Management, Technical Leadership, Professional Services, Routing, SaaS
Education
Davis and Elkins College 1993 — 1996
BA, Management
Huntington National Bank January 2011 - Present
Sprint 1996 - 1998
Education
Dallas County Community College 1984 — 1987
English
Valor Healthcare June 2011 - Present
Sprint 2005 - 2010
Philips Healthcare 2003 - 2005
Skills
Healthcare, Healthcare Information..., Customer Service, Process Improvement, HIPAA, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Medical Terminology
Education
Darton College 2013 — 2015
Associate of Science (AS), Health Services/Allied Health/Health Sciences, General
Heritage Health Concepts August 2012 - Present
Sprint January 2011 - December 2013
Fannie Mae May 2010 - April 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Sales, Microsoft Word, Financial Analysis, PowerPoint, Retail, Management, Data Entry, Time Management, Outlook
Education
The University of Texas at Austin 2006 — 2010
Bachelor of Business Administration (BBA), Business/Managerial Economics
Dallas County Community College 2005 — 2006
Good Days from CDF July 2012 - Present
The Wesleyan Church March 2011 - July 2012
World Hope International October 2008 - October 2010
ivpcare; OTN; McKesson January 1999 - January 2008
Sprint January 1990 - January 1999
Skills
Customer Service, Data Analysis, Strategic Planning, Customer Relations, Problem Solving, Change Management, Project Management
Education
Wesley Seminary at IWU 2011 — 2014
Ministerial Leadership
Dallas Theological Seminary 2000 — 2005
Illinois State University 1984 — 1986
BA, Public Administration / Business
Lewis University
Bachelor, Public Administration / Business
Sprint April 2010 - Present
Convergys October 2009 - April 2010
Aaron's Rents November 2007 - October 2009
Pizza Hut February 2003 - November 2007
Skills
Customer Experience, Call Centers
Education
Daytona State College 2010 — 2011
A.S., Networking Services Technology, anticipated graduation 2011
University of Florida 1997 — 2000
B.A., major in Criminology minor in Sociology
CERTIFIED TALENT MANAGEMENT February 2015 - Present
Sprint September 2012 - Present
CRAYTON MEDIA GROUP January 2013 - February 2015
Best Buy September 2009 - September 2012
Best Buy 2009 - 2012
Skills
OS X, Networking, Entrepreneurship, Marketing, Final Cut Pro, Flash, Thinking Outside The Box, Web Design, Highly Adaptable, People-oriented, Connecting People, Building Strong..., Innovation, Idea Creation, Common Sense, Apple, Apple Software, Apple Developer, Xcode, C++, Photography, Creative Coding, Mac OS X, Mobile Payments
Education
Indiana University-Purdue University at Indianapolis 2010 — 2012
Informatics
Dekalb Community College 2007 — 2009
Engineering
Sprint May 2012 - December 2013
Sharp Business Systems March 2009 - May 2012
Canon Business Solutions December 2006 - March 2008
Lanier Worldwide May 2005 - December 2006
@Road April 2002 - May 2005
Digi-Tel Communications August 1998 - April 2002
US Army March 1989 - January 1997
Skills
Solution Selling, Direct Sales, Sales Process, Salesforce.com, Account Management, Cold Calling, Selling, B2B, Managed Print Services, Sales Operations, New Business Development, Sales Management, Sales, SaaS, Telecommunications, Strategic Partnerships, Leadership, Management, Wireless
Education
Northern Virginia Community College 2011 — 2012
Associate of Science (AS), General Studies
Defense Language Institute 1993 — 1995
Graduate Certificate, Korean Studies
Inontime, Inc. September 2013 - Present
Sprint August 2011 - September 2013
Tele-Rad Inc. May 2012 - July 2012
Notions Marketing August 2009 - August 2011
Skills
Customer Service, Technology, Microsoft Office, Android, Organization, Sales, Customer Satisfaction, Customer Engagement, Order Fulfillment, Order Processing, Electronics Repair, Telephone Skills, Customer Experience, Technical Support, Wireless, Management, Feedback, Retail Sales, Service Management, Result Oriented, Service Delivery, Mobile Technology, Direct Sales, Sales Process, Data Entry, Time Management, Business Services, Selling, Troubleshooting, Business, Telecommunications
Education
Davenport University 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Sprint 2009 - 2014
CenturyLink Technology Solutions 2005 - 2008
Skills
Microsoft Office, Typing, Communication, Sales, Problem Solving, Always Punctual, Accurate Data Entry, Reliable, Call Centers, Troubleshooting, Time Management, Customer Service, Quality Assurance
Education
Daytona State College
CEC Entertainment August 2015 - Present
Clean Harbors December 2009 - August 2015
Sprint February 2001 - March 2009
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Dallas Baptist University 2000 — 2004
Bachelor of Applied Science (BASc), Communication, General