USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Employee
Years
Job
Industry
Eric Dyke Eric Dyke's USAA Experience March 2014 - January 2015
Job Consultant at GoDaddy
Industry Insurance
Experience
GoDaddy February 2015 - Present
USAA March 2014 - January 2015
Best Buy June 2005 - February 2013
Cox Communications January 2011 - September 2012
Arizona Army National Guard January 2009 - March 2012
US Army October 2007 - November 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Team Building, PowerPoint, Customer Satisfaction, Microsoft Excel, Project Management, Social Media, Research, Personal Lines Auto, Windows 7, Windows 8.1, Windows 8, Windows XP, Technical Support, NIPR, SIPRNET, Microsoft Exchange, Computer Hardware..., Computer Hardware..., Computer Hardware..., Network Security, Network Administration, Web Design, Leadership, Teamwork, Retail
Education
University of Phoenix 2014 — 2018
Mobile application development
Glendale Community College
Bachelor of Science (BSc), Computer Programming, Specific Applications
GoDaddy February 2015 - Present
USAA March 2014 - January 2015
Best Buy June 2005 - February 2013
Cox Communications January 2011 - September 2012
Arizona Army National Guard January 2009 - March 2012
US Army October 2007 - November 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Team Building, PowerPoint, Customer Satisfaction, Microsoft Excel, Project Management, Social Media, Research, Personal Lines Auto, Windows 7, Windows 8.1, Windows 8, Windows XP, Technical Support, NIPR, SIPRNET, Microsoft Exchange, Computer Hardware..., Computer Hardware..., Computer Hardware..., Network Security, Network Administration, Web Design, Leadership, Teamwork, Retail
Education
University of Phoenix 2014 — 2018
Mobile application development
Glendale Community College
Bachelor of Science (BSc), Computer Programming, Specific Applications
Kelly Fulton-Smith Kelly Fulton-Smith's USAA Experience January 1994 - January 2003
Job Education Counselor for Online Trading Academy
Industry Professional Training & Coaching
Experience
Online Trading Academy November 2014 - Present
Southlake Resources Group February 2014 - November 2014
713 Energy April 2013 - February 2014
Gainsco January 2012 - April 2013
Infinity Insurance June 2005 - December 2006
Infinity Insurance November 2004 - June 2005
USAA January 1994 - January 2003
Education
Golden Gate University 2000 — 2003
Bachelor of Arts (B.A.), Human Relations
El Camino Fundamental High School 1989 — 1992
Online Trading Academy November 2014 - Present
Southlake Resources Group February 2014 - November 2014
713 Energy April 2013 - February 2014
Gainsco January 2012 - April 2013
Infinity Insurance June 2005 - December 2006
Infinity Insurance November 2004 - June 2005
USAA January 1994 - January 2003
Education
Golden Gate University 2000 — 2003
Bachelor of Arts (B.A.), Human Relations
El Camino Fundamental High School 1989 — 1992
Alexander Turley's USAA Experience March 2006 - July 2009
Job Concierge Supervisor
Industry Hospitality
Experience
Fairmont Heritage Place, Ghirardelli Square January 2015 - Present
LesConcierges February 2014 - August 2014
WageWorks September 2013 - December 2013
The Sheraton Phoenix Downtown Hotel December 2012 - September 2013
Renaissance Phoenix Downtown Hotel May 2010 - December 2012
Radisson Phoenix City Center November 2009 - May 2010
USAA March 2006 - July 2009
Extended Stay Hotels March 2004 - March 2006
Walt Disney World, Downtown Disney Marketplace, The World of Disney August 2003 - January 2004
Skills
Typing, Microsoft Office 2007, Problem Solving, Microsoft Excel, Property Management..., Auditing, Outlook, Customer Service, Accounts Receivable, Payroll, Process Scheduler, Spreadsheets, Data Entry, Customer Satisfaction, Hotels, Access, PowerPoint, Time Management, Hospitality, Restaurants, Training, Micros, Hospitality Industry, Coaching, Leadership, Hospitality Management, Sales, Front Office, Employee Training, Microsoft Office, Hotel Management, Event Planning, Food, Tourism, Management
Education
Paradise Valley Community College 2010 — 2011
Psychology
Phoenix College 2005 — 2006
Psychology
Glendale Community College 2002 — 2003
General Studies
Glendale Community College 2000 — 2001
High School, General Equivalency Diploma, NA
Fairmont Heritage Place, Ghirardelli Square January 2015 - Present
LesConcierges February 2014 - August 2014
WageWorks September 2013 - December 2013
The Sheraton Phoenix Downtown Hotel December 2012 - September 2013
Renaissance Phoenix Downtown Hotel May 2010 - December 2012
Radisson Phoenix City Center November 2009 - May 2010
USAA March 2006 - July 2009
Extended Stay Hotels March 2004 - March 2006
Walt Disney World, Downtown Disney Marketplace, The World of Disney August 2003 - January 2004
Skills
Typing, Microsoft Office 2007, Problem Solving, Microsoft Excel, Property Management..., Auditing, Outlook, Customer Service, Accounts Receivable, Payroll, Process Scheduler, Spreadsheets, Data Entry, Customer Satisfaction, Hotels, Access, PowerPoint, Time Management, Hospitality, Restaurants, Training, Micros, Hospitality Industry, Coaching, Leadership, Hospitality Management, Sales, Front Office, Employee Training, Microsoft Office, Hotel Management, Event Planning, Food, Tourism, Management
Education
Paradise Valley Community College 2010 — 2011
Psychology
Phoenix College 2005 — 2006
Psychology
Glendale Community College 2002 — 2003
General Studies
Glendale Community College 2000 — 2001
High School, General Equivalency Diploma, NA
Catherine Haffner Catherine Haffner's USAA Experience March 2008 - October 2008
Job Financial Advisor
Industry Financial Services
Experience
Merrill Lynch March 2012 - Present
Haffner Group October 2008 - March 2012
USAA March 2008 - October 2008
GE Capital April 2006 - March 2008
Merrill Lynch 2004 - 2006
SunTrust Banks, Inc May 2000 - September 2004
PNC Financial Services August 1997 - May 2000
U.S. Bancorp September 1992 - August 1997
Bank of America June 1985 - September 1992
Skills
Marketing Strategy, Business Strategy, Sales Management, Talent Management, Executive Coaching, Corporate Branding, Brand Development, Product Development, Product Management, Product Launch, Retail Banking, Marketing Communications, Online Marketing, Mobile Marketing, Acquisition Marketing, Direct Marketing, Marketing Research, Relationship Marketing, Database Marketing, New Product Ideation, Launch Of New Products, Lead Generation, Thought Leadership, Qualitative Research, Public Speaking, Marketing, Investments, Integrated Marketing, Analytics, Banking, CRM, Leadership, Management, Program Management, Financial Services, Market Research
Education
Georgetown University 2009 — 2010
Certificate
Stanford University Graduate School of Business 1996 — 1996
Executive MBA Program, Leading and Managing Change
Seattle University 1979 — 1985
B.S.
Merrill Lynch March 2012 - Present
Haffner Group October 2008 - March 2012
USAA March 2008 - October 2008
GE Capital April 2006 - March 2008
Merrill Lynch 2004 - 2006
SunTrust Banks, Inc May 2000 - September 2004
PNC Financial Services August 1997 - May 2000
U.S. Bancorp September 1992 - August 1997
Bank of America June 1985 - September 1992
Skills
Marketing Strategy, Business Strategy, Sales Management, Talent Management, Executive Coaching, Corporate Branding, Brand Development, Product Development, Product Management, Product Launch, Retail Banking, Marketing Communications, Online Marketing, Mobile Marketing, Acquisition Marketing, Direct Marketing, Marketing Research, Relationship Marketing, Database Marketing, New Product Ideation, Launch Of New Products, Lead Generation, Thought Leadership, Qualitative Research, Public Speaking, Marketing, Investments, Integrated Marketing, Analytics, Banking, CRM, Leadership, Management, Program Management, Financial Services, Market Research
Education
Georgetown University 2009 — 2010
Certificate
Stanford University Graduate School of Business 1996 — 1996
Executive MBA Program, Leading and Managing Change
Seattle University 1979 — 1985
B.S.
Lynn Rose Maxey Lynn Rose Maxey's USAA Experience 2004 - 2010
Job Entrepreneur & Businesswoman
Industry Consumer Services
Experience
Nordstrom July 2014 - Present
L.R. Styles, Inc. January 2011 - Present
USAA 2004 - 2010
T-Mobile 2001 - 2004
Premiere Conferencing 1999 - 2001
Bank One 1998 - 2001
Skills
Customer Service, Sales, Social Media, Marketing, Team Building, PowerPoint, Microsoft Excel, Microsoft Office, Communication, Office Administration, Event Planning, Underwriting, New Business Development, Project Management, Operations Management, Bookkeeping, Appointment Scheduling, Property & Casualty..., Account Management
Education
Colorado State University 2012 — 2014
Bachelor of Science (BS), Communication and Media Studies
Glendale Community College
San Diego Mesa College
The Salon Professional Academy
AS, Cosmetology/Cosmetologist, General
Nordstrom July 2014 - Present
L.R. Styles, Inc. January 2011 - Present
USAA 2004 - 2010
T-Mobile 2001 - 2004
Premiere Conferencing 1999 - 2001
Bank One 1998 - 2001
Skills
Customer Service, Sales, Social Media, Marketing, Team Building, PowerPoint, Microsoft Excel, Microsoft Office, Communication, Office Administration, Event Planning, Underwriting, New Business Development, Project Management, Operations Management, Bookkeeping, Appointment Scheduling, Property & Casualty..., Account Management
Education
Colorado State University 2012 — 2014
Bachelor of Science (BS), Communication and Media Studies
Glendale Community College
San Diego Mesa College
The Salon Professional Academy
AS, Cosmetology/Cosmetologist, General
Lisa Mauk Lisa Mauk's USAA Experience April 2005 - November 2009
Job American Express
Industry Financial Services
Experience
American Express July 2015 - Present
State Farm August 2010 - Present
Usaa April 2005 - November 2009
Skills
Insurance, Property & Casualty..., Commercial Insurance, Term Life Insurance, Umbrella Insurance, Casualty, Life Insurance, Disability Insurance, Homeowners, Whole Life, Health Insurance, Commercial Lines, Universal Life, Workers Compensation, Renters, Inland Marine, Licensed Property, General Insurance, Sales, Customer Service
Education
Glendale Community College 2000 — 2003
American Express July 2015 - Present
State Farm August 2010 - Present
Usaa April 2005 - November 2009
Skills
Insurance, Property & Casualty..., Commercial Insurance, Term Life Insurance, Umbrella Insurance, Casualty, Life Insurance, Disability Insurance, Homeowners, Whole Life, Health Insurance, Commercial Lines, Universal Life, Workers Compensation, Renters, Inland Marine, Licensed Property, General Insurance, Sales, Customer Service
Education
Glendale Community College 2000 — 2003
Kivin Jones, SPHR Kivin Jones, SPHR's USAA Experience June 2014 - Present
Job HR Executive at USAA
Industry Financial Services
Experience
USAA June 2014 - Present
Marsh August 2012 - June 2014
CNA Insurance March 2007 - August 2012
ARAMARK Refreshment Services April 2005 - March 2007
Motorola Energy Systems Group October 2003 - March 2005
Sears, Roebuck and Co. (Sears Credit) January 2001 - October 2003
Skills
Change Management, Cross-functional Team..., Employee Relations, Executive Coaching, Executive Pay, Human Resources, Leadership Development, Organizational..., Organizational Structure, Performance Improvement, Performance Management, Succession Planning, Talent Acquisition, Talent Management, Team Leadership, Team Management, Union & Non-Union, Workforce Planning, Leadership, Recruiting, Employment Law
Education
Georgia State University
Master of Science (M.S.), Human Resource Development
University of Michigan
Bachelor of Arts (B.A.), Sociology
USAA June 2014 - Present
Marsh August 2012 - June 2014
CNA Insurance March 2007 - August 2012
ARAMARK Refreshment Services April 2005 - March 2007
Motorola Energy Systems Group October 2003 - March 2005
Sears, Roebuck and Co. (Sears Credit) January 2001 - October 2003
Skills
Change Management, Cross-functional Team..., Employee Relations, Executive Coaching, Executive Pay, Human Resources, Leadership Development, Organizational..., Organizational Structure, Performance Improvement, Performance Management, Succession Planning, Talent Acquisition, Talent Management, Team Leadership, Team Management, Union & Non-Union, Workforce Planning, Leadership, Recruiting, Employment Law
Education
Georgia State University
Master of Science (M.S.), Human Resource Development
University of Michigan
Bachelor of Arts (B.A.), Sociology
Jesus Gonzales's USAA Experience August 2004 - November 2011
Job Insurance Agent / Marketing Specialist
Industry Insurance
Experience
American Family Insurance March 2015 - Present
AAA December 2014 - March 2015
Integrity Athletics August 2011 - January 2015
Allstate Insurance Agency January 2013 - November 2014
USAA August 2004 - November 2011
Americana Espresso Lounge May 2002 - May 2004
Skills
Customer Retention, Leadership, Property & Casualty..., Coaching, Umbrella Insurance, Program Management, Nonprofits, Team Building, Liability, Sales, Sales Presentations, Training, Motivational Speaking, Sports Coaching, Commercial Insurance, Marketing, Business Owner Planning, Marketing Strategy, Social Networking, Salesforce.com, Customer Service, Leadership Development, Fundraising, Insurance, Event Planning, Small Business, Social Media Marketing, Marketing Management, Public Relations, Content Marketing, Web Content Creation
Education
Glendale Community College
Apollo High School 1993 — 1997
American Family Insurance March 2015 - Present
AAA December 2014 - March 2015
Integrity Athletics August 2011 - January 2015
Allstate Insurance Agency January 2013 - November 2014
USAA August 2004 - November 2011
Americana Espresso Lounge May 2002 - May 2004
Skills
Customer Retention, Leadership, Property & Casualty..., Coaching, Umbrella Insurance, Program Management, Nonprofits, Team Building, Liability, Sales, Sales Presentations, Training, Motivational Speaking, Sports Coaching, Commercial Insurance, Marketing, Business Owner Planning, Marketing Strategy, Social Networking, Salesforce.com, Customer Service, Leadership Development, Fundraising, Insurance, Event Planning, Small Business, Social Media Marketing, Marketing Management, Public Relations, Content Marketing, Web Content Creation
Education
Glendale Community College
Apollo High School 1993 — 1997
Amber Vance Amber Vance's USAA Experience March 2015 - Present
Job Financial Foundations at USAA
Industry Utilities
Experience
USAA March 2015 - Present
Collision Center of Peoria April 2014 - Present
Global Water June 2013 - April 2014
Randstad 2012 - 2012
American Express 2008 - 2010
American Express 2008 - 2010
American Express 2008 - 2010
Skills
Microsoft Office, Troubleshooting, Customer Service, Project Management, Process Improvement, Customer Satisfaction, Software Documentation, Call Centers, Analysis, Training, Time Management, Outlook, Access, Data Analysis, Quality Assurance, Microsoft Excel
Education
Rio Salado College 2012 — 2012
Certificate of Completion, Utility Customer Service, A
Glendale Community College 2010 — 2012
Scottsdale Community College 2008 — 2010
Associate of Arts (AA), Graphic Design
USAA March 2015 - Present
Collision Center of Peoria April 2014 - Present
Global Water June 2013 - April 2014
Randstad 2012 - 2012
American Express 2008 - 2010
American Express 2008 - 2010
American Express 2008 - 2010
Skills
Microsoft Office, Troubleshooting, Customer Service, Project Management, Process Improvement, Customer Satisfaction, Software Documentation, Call Centers, Analysis, Training, Time Management, Outlook, Access, Data Analysis, Quality Assurance, Microsoft Excel
Education
Rio Salado College 2012 — 2012
Certificate of Completion, Utility Customer Service, A
Glendale Community College 2010 — 2012
Scottsdale Community College 2008 — 2010
Associate of Arts (AA), Graphic Design
Sandy Carpenter's USAA Experience 2002 - 2004
Job Owner, Insure 2 Health Home and AutoFull Service Independent Insurance Agency
Industry Insurance
Experience
Legal Shield March 2014 - Present
MARKETING YOUR SOCIAL MEDIA 2011 - Present
West Valley Mixer 2009 - Present
Insure 2 Health October 2006 - Present
Farmers Insurance 2004 - 2006
USAA 2002 - 2004
Tupperware 1992 - 1999
Blue Cross & Blue Shield of Arizona 1984 - 1989
Skills
Long-term Care, Accident, Disability Insurance, Retirement Planning, Health Insurance, Critical Illness, Insurance, Life Insurance, Employee Benefits, Health Savings Accounts, Property & Casualty..., Dentistry, Commercial Real Estate, Small Business, Commercial Insurance, Umbrella Insurance, Sales, Term Life Insurance, Customer Service, Leadership, Marketing, Medicare, Homeowners, Business Planning, Universal Life, New Business Development, Customer Retention, Underwriting, Whole Life, Fixed Annuities, Retirement, Casualty, IRAs, 401k, Process Improvement, Claim, Brokers, Time Management, Financial Planners, Marketing Strategy, Estate Planning, Renters, Workers Compensation, Strategic Financial..., Wealth, Long Term Care Insurance, Financial Advisory, Investments, Business, Team Building
Education
Northern Arizona University 2015 — 2016
Public Administration, Public Sector Administration
Glendale Community College 2013 — 2014
Public Administration B.S., Business Administration and Management, General, 3.8
DeVry University Phoenix 2012 — 2014
Marketing, Business, Management, Marketing, and Related Support Services
Legal Shield March 2014 - Present
MARKETING YOUR SOCIAL MEDIA 2011 - Present
West Valley Mixer 2009 - Present
Insure 2 Health October 2006 - Present
Farmers Insurance 2004 - 2006
USAA 2002 - 2004
Tupperware 1992 - 1999
Blue Cross & Blue Shield of Arizona 1984 - 1989
Skills
Long-term Care, Accident, Disability Insurance, Retirement Planning, Health Insurance, Critical Illness, Insurance, Life Insurance, Employee Benefits, Health Savings Accounts, Property & Casualty..., Dentistry, Commercial Real Estate, Small Business, Commercial Insurance, Umbrella Insurance, Sales, Term Life Insurance, Customer Service, Leadership, Marketing, Medicare, Homeowners, Business Planning, Universal Life, New Business Development, Customer Retention, Underwriting, Whole Life, Fixed Annuities, Retirement, Casualty, IRAs, 401k, Process Improvement, Claim, Brokers, Time Management, Financial Planners, Marketing Strategy, Estate Planning, Renters, Workers Compensation, Strategic Financial..., Wealth, Long Term Care Insurance, Financial Advisory, Investments, Business, Team Building
Education
Northern Arizona University 2015 — 2016
Public Administration, Public Sector Administration
Glendale Community College 2013 — 2014
Public Administration B.S., Business Administration and Management, General, 3.8
DeVry University Phoenix 2012 — 2014
Marketing, Business, Management, Marketing, and Related Support Services
Charles F. Reeves, Jr. Charles F. Reeves, Jr.'s USAA Experience November 2014 - Present
Job USAA Trust Services Regional Trust Consultant
Industry Investment Management
Experience
USAA November 2014 - Present
Reeves & Reeves, LLP - Attorneys at Law November 2005 - November 2014
Education
Georgia State University College of Law 2002 — 2005
J.D., Law
The Univeristy of Georgia 1998 — 2000
B.B.A., Marketing, Cum Laude
Young Harris College 1996 — 1998
A.S., Business, Honors Graduate
USAA November 2014 - Present
Reeves & Reeves, LLP - Attorneys at Law November 2005 - November 2014
Education
Georgia State University College of Law 2002 — 2005
J.D., Law
The Univeristy of Georgia 1998 — 2000
B.B.A., Marketing, Cum Laude
Young Harris College 1996 — 1998
A.S., Business, Honors Graduate
Justin Leonard Justin Leonard's USAA Experience January 2011 - Present
Job Software Developer and Integrator at USAA
Industry Computer Software
Experience
USAA January 2011 - Present
Southwest Research Institute August 2008 - January 2011
The University of Texas at San Antonio June 2008 - September 2008
Skills
C++, Java, Python, Ruby, C, Qt, OpenGL
Education
The University of Texas at San Antonio 2007 — 2010
Masters of Science, Computer Science
The University of Texas at San Antonio 2002 — 2007
Bachelor of Science, Computer Science
Georgia Institute of Technology 2001 — 2002
Computer Engineering
Mississippi School for Mathematics and Science
High School Diploma
USAA January 2011 - Present
Southwest Research Institute August 2008 - January 2011
The University of Texas at San Antonio June 2008 - September 2008
Skills
C++, Java, Python, Ruby, C, Qt, OpenGL
Education
The University of Texas at San Antonio 2007 — 2010
Masters of Science, Computer Science
The University of Texas at San Antonio 2002 — 2007
Bachelor of Science, Computer Science
Georgia Institute of Technology 2001 — 2002
Computer Engineering
Mississippi School for Mathematics and Science
High School Diploma
Ken Fredryk Ken Fredryk's USAA Experience December 2012 - Present
Job Management Consultant/Master Black Belt/PMP/CMAP
Industry Management Consulting
Experience
USAA December 2012 - Present
Independent Consultant April 2012 - December 2012
L-3 Communications November 2010 - March 2012
Booz Allen Hamilton April 2007 - November 2010
Eaton Corporation December 1999 - January 2007
Eaton Corporation January 1989 - December 1999
Skills
Continuous Improvement, PMP, Change Management, LSS, Master Black Belt, Customer Service, DoD, Six Sigma, DMAIC, Operational Excellence, Management Consulting, Automotive, Process Engineering, Process Management, Kaizen, Lean Manufacturing, Supply Chain, Value Stream Mapping, Business Process..., 5S, Process Mapping, Quality Management, Root Cause Analysis, Minitab, Visio, iGrafx, FMEA, Quality Assurance, Strategy, Supply Chain Management, SPC, Management, Black Belt, ISO, Manufacturing, Process Improvement, Business Process..., Business Process, Business Process Mapping, Balanced Scorecard, TQM, Training, Program Management, Quality Control, Leadership, Project Management, Engineering, Integration, Logistics, Cross-functional Team...
Education
Georgetown University - The McDonough School of Business
Change Management Advanced Practitioner
Wayne State University
Bachelor, Mechanical Engineering
USAA December 2012 - Present
Independent Consultant April 2012 - December 2012
L-3 Communications November 2010 - March 2012
Booz Allen Hamilton April 2007 - November 2010
Eaton Corporation December 1999 - January 2007
Eaton Corporation January 1989 - December 1999
Skills
Continuous Improvement, PMP, Change Management, LSS, Master Black Belt, Customer Service, DoD, Six Sigma, DMAIC, Operational Excellence, Management Consulting, Automotive, Process Engineering, Process Management, Kaizen, Lean Manufacturing, Supply Chain, Value Stream Mapping, Business Process..., 5S, Process Mapping, Quality Management, Root Cause Analysis, Minitab, Visio, iGrafx, FMEA, Quality Assurance, Strategy, Supply Chain Management, SPC, Management, Black Belt, ISO, Manufacturing, Process Improvement, Business Process..., Business Process, Business Process Mapping, Balanced Scorecard, TQM, Training, Program Management, Quality Control, Leadership, Project Management, Engineering, Integration, Logistics, Cross-functional Team...
Education
Georgetown University - The McDonough School of Business
Change Management Advanced Practitioner
Wayne State University
Bachelor, Mechanical Engineering
Christine McGee Christine McGee's USAA Experience November 1980 - January 2004
Job Realtor at RE/MAX Renaissance Realty
Industry Real Estate
Experience
RE/MAX Renaissance Realty August 2012 - Present
Above & Beyond Realty August 2008 - August 2012
HomeSmart Realty 2005 - 2008
USAA November 1980 - January 2004
Skills
Short Sales, Sellers, First Time Home Buyers, Investment Properties, Listings, GRI, Real Estate, Residential, Referrals, Selling, Relocation, First Time Buyers, Negotiation, Condos, Single Family Homes, Realty, Resale, Buying, Purchasing, Contract Negotiation, Relocations, Customer Service, ABR, Buyer Representation, Investors, New Home Sales, Real Estate Transactions, REO, SFR, Buyers, Move Up Buyers, Vacation Homes, New Homes, Real Property, HUD, Residential Homes, Luxury, Sales
Education
Golden Gate University 1985 — 2000
Bachelor's degree, Business Administration and Management, General
RE/MAX Renaissance Realty August 2012 - Present
Above & Beyond Realty August 2008 - August 2012
HomeSmart Realty 2005 - 2008
USAA November 1980 - January 2004
Skills
Short Sales, Sellers, First Time Home Buyers, Investment Properties, Listings, GRI, Real Estate, Residential, Referrals, Selling, Relocation, First Time Buyers, Negotiation, Condos, Single Family Homes, Realty, Resale, Buying, Purchasing, Contract Negotiation, Relocations, Customer Service, ABR, Buyer Representation, Investors, New Home Sales, Real Estate Transactions, REO, SFR, Buyers, Move Up Buyers, Vacation Homes, New Homes, Real Property, HUD, Residential Homes, Luxury, Sales
Education
Golden Gate University 1985 — 2000
Bachelor's degree, Business Administration and Management, General
Kano Cannick Kano Cannick's USAA Experience August 1999 - May 2003
Job Manager BI Architecture
Industry Information Technology and Services
Experience
Rackspace, the #1 managed cloud company May 2014 - Present
Rackspace, the Open Cloud Company January 2004 - Present
Bank One September 2003 - April 2004
USAA August 1999 - May 2003
Skills
Microsoft SQL Server, SQL, Data Warehousing, Business Intelligence, Databases, ETL, SSIS, SSRS, SharePoint, MySQL, T-SQL, Visual Basic, Microsoft Access, Microsoft Excel, PL/SQL
Education
Glendale Community College
San Antonio College
Computer and Information Sciences and Support Services
Rackspace, the #1 managed cloud company May 2014 - Present
Rackspace, the Open Cloud Company January 2004 - Present
Bank One September 2003 - April 2004
USAA August 1999 - May 2003
Skills
Microsoft SQL Server, SQL, Data Warehousing, Business Intelligence, Databases, ETL, SSIS, SSRS, SharePoint, MySQL, T-SQL, Visual Basic, Microsoft Access, Microsoft Excel, PL/SQL
Education
Glendale Community College
San Antonio College
Computer and Information Sciences and Support Services
Regina Tsai Regina Tsai's USAA Experience December 2013 - Present
Job Wealth Manager at USAA
Industry Financial Services
Experience
USAA December 2013 - Present
Mutual of America March 2007 - November 2013
Financially Fair Divorce, LLC June 2004 - February 2007
Legg Mason Wood Walker June 2003 - July 2004
Education
Georgetown University 2001 — 2003
University of Florida 1997 — 2001
USAA December 2013 - Present
Mutual of America March 2007 - November 2013
Financially Fair Divorce, LLC June 2004 - February 2007
Legg Mason Wood Walker June 2003 - July 2004
Education
Georgetown University 2001 — 2003
University of Florida 1997 — 2001
Elisabeth Paige Skiba's USAA Experience May 2013 - April 2014
Job Information Ambassador at Arizona Humane Society
Industry Financial Services
Experience
Arizona Humane Society July 2014 - Present
USAA May 2013 - April 2014
Northern Arizona University August 2011 - May 2013
Cosmoprof April 2009 - August 2011
Skills
Communication, Customer Service, Team Leadership, Conference Coordination, Written & Oral..., Presenter, Creative Problem Solving, Event Planning, Written Correspondence, Social Media Outreach, Community Outreach, Building Relationships, Invoicing, Sales
Education
Northern Arizona University 2011 — 2013
Bachelor of Science (BS), Speech Communication and Rhetoric
Glendale Community College 2006 — 2008
Associate of Arts (A.A.), Communication, General
Arizona Humane Society July 2014 - Present
USAA May 2013 - April 2014
Northern Arizona University August 2011 - May 2013
Cosmoprof April 2009 - August 2011
Skills
Communication, Customer Service, Team Leadership, Conference Coordination, Written & Oral..., Presenter, Creative Problem Solving, Event Planning, Written Correspondence, Social Media Outreach, Community Outreach, Building Relationships, Invoicing, Sales
Education
Northern Arizona University 2011 — 2013
Bachelor of Science (BS), Speech Communication and Rhetoric
Glendale Community College 2006 — 2008
Associate of Arts (A.A.), Communication, General
Ted Laffkas Ted Laffkas's USAA Experience 1992 - 1999
Job Medical Specialist Regeneron
Industry Pharmaceuticals
Experience
Regeneron Pharmaceuticals, Inc. May 2015 - Present
Bayer HealthCare November 2006 - May 2015
Bristol-Myers Squibb 1999 - 2005
USAA 1992 - 1999
Skills
Cardiology, Interventional..., Neurology, Pulmonology, Endocrinology, Biologics, Cardiovascular Disease, Customer Service, Dermatology, Hospital Sales, Leadership, OB/GYN, Pharmaceutical Industry, Pharmaceutical Sales, Product Launch, Sales, Rheumatology, Sales Effectiveness, Sales Operations, Managed Care
Education
George Mason University
Bachelor of Science (BS), Finance, General
Regeneron Pharmaceuticals, Inc. May 2015 - Present
Bayer HealthCare November 2006 - May 2015
Bristol-Myers Squibb 1999 - 2005
USAA 1992 - 1999
Skills
Cardiology, Interventional..., Neurology, Pulmonology, Endocrinology, Biologics, Cardiovascular Disease, Customer Service, Dermatology, Hospital Sales, Leadership, OB/GYN, Pharmaceutical Industry, Pharmaceutical Sales, Product Launch, Sales, Rheumatology, Sales Effectiveness, Sales Operations, Managed Care
Education
George Mason University
Bachelor of Science (BS), Finance, General
Bryan Gasparro, MBA, CFP® Bryan Gasparro, MBA, CFP®'s USAA Experience June 2013 - July 2015
Job Cavē canem.
Industry Financial Services
Experience
USAA June 2013 - July 2015
Omega Wealth Management May 2010 - May 2013
Department of Homeland Security December 2008 - May 2010
Baltimore Orioles April 2008 - August 2008
Major League Baseball September 2007 - April 2008
San Diego Padres January 2007 - June 2007
United States Marine Corps May 1997 - October 2005
Education
Georgetown University 2010 — 2010
Executive Certificate in Financial Planning
San Diego State University-California State University 2006 — 2007
MBA, Sports Business Management
University of North Florida 1997 — 2001
B.B.A., Finance
Jacksonville University 1997 — 2001
Military Science
USAA June 2013 - July 2015
Omega Wealth Management May 2010 - May 2013
Department of Homeland Security December 2008 - May 2010
Baltimore Orioles April 2008 - August 2008
Major League Baseball September 2007 - April 2008
San Diego Padres January 2007 - June 2007
United States Marine Corps May 1997 - October 2005
Education
Georgetown University 2010 — 2010
Executive Certificate in Financial Planning
San Diego State University-California State University 2006 — 2007
MBA, Sports Business Management
University of North Florida 1997 — 2001
B.B.A., Finance
Jacksonville University 1997 — 2001
Military Science
Betsy Hoffman Betsy Hoffman's USAA Experience January 2003 - April 2010
Job Underwriter Nautilus Insurance Group
Industry Insurance
Experience
Nautilus Insurance Group (a W. R. Berkley Company) October 2014 - Present
Nautilus Insurance Group (a W. R. Berkley Company) June 2012 - September 2014
Nautilus Insurance Group (a W. R. Berkley Company) April 2010 - June 2012
USAA January 2003 - April 2010
Progressive Insurance January 1999 - January 2003
Skills
Underwriting, Property, Commercial Insurance, Excess, Casualty, Inland Marine, Homeowners, Personal Lines Auto, Licensed Property, Umbrella Insurance, Property, Professional Liability, Insurance, General Insurance, Excess, Commercial Lines, Liability
Education
Glendale Community College
Mesa Community College
Nautilus Insurance Group (a W. R. Berkley Company) October 2014 - Present
Nautilus Insurance Group (a W. R. Berkley Company) June 2012 - September 2014
Nautilus Insurance Group (a W. R. Berkley Company) April 2010 - June 2012
USAA January 2003 - April 2010
Progressive Insurance January 1999 - January 2003
Skills
Underwriting, Property, Commercial Insurance, Excess, Casualty, Inland Marine, Homeowners, Personal Lines Auto, Licensed Property, Umbrella Insurance, Property, Professional Liability, Insurance, General Insurance, Excess, Commercial Lines, Liability
Education
Glendale Community College
Mesa Community College
Bipin Chadha Bipin Chadha's USAA Experience April 2015 - Present
Job Data Scientist, Business Architect, and Systems Thinker at USAA
Industry Financial Services
Experience
USAA April 2015 - Present
Hallmark University May 2014 - Present
USAA January 2010 - April 2015
Nutech Solutions January 2007 - July 2009
PTC March 2005 - February 2007
Coensys September 2000 - January 2007
Lockheed Martin 1995 - 2000
Skills
Enterprise Architecture, Business Intelligence, Simulations, Predictive Analytics, Business Analysis, Integration, Optimization, Systems Engineering, Analysis, Software Development, Requirements Analysis, SOA, Solution Architecture, Program Management, Analytics, Business Architecture, UML, Business Process..., Agile Methodologies, Optimizations, Business Process, Business Process Design, Requirements Management, Modeling, Data Modeling, Systems Analysis, Strategy, System Architecture, Architectures, Agent-based Modeling, Requirements Gathering, Agile Project Management, Business Strategy, Product Lifecycle..., IT Strategy, Process Engineering, Six Sigma, Software Project..., Project Portfolio..., Data Warehousing, PMO, Agent Based Modeling, SAS / R, Prescriptive Analytics, System Dynamics/Causal..., Decision Support, Technical Leadership, Product Life Cycle..., Anylogic, Design Structure...
Education
Georgia Institute of Technology 1987 — 1992
Ph.D., Mechanical Engineering
USAA April 2015 - Present
Hallmark University May 2014 - Present
USAA January 2010 - April 2015
Nutech Solutions January 2007 - July 2009
PTC March 2005 - February 2007
Coensys September 2000 - January 2007
Lockheed Martin 1995 - 2000
Skills
Enterprise Architecture, Business Intelligence, Simulations, Predictive Analytics, Business Analysis, Integration, Optimization, Systems Engineering, Analysis, Software Development, Requirements Analysis, SOA, Solution Architecture, Program Management, Analytics, Business Architecture, UML, Business Process..., Agile Methodologies, Optimizations, Business Process, Business Process Design, Requirements Management, Modeling, Data Modeling, Systems Analysis, Strategy, System Architecture, Architectures, Agent-based Modeling, Requirements Gathering, Agile Project Management, Business Strategy, Product Lifecycle..., IT Strategy, Process Engineering, Six Sigma, Software Project..., Project Portfolio..., Data Warehousing, PMO, Agent Based Modeling, SAS / R, Prescriptive Analytics, System Dynamics/Causal..., Decision Support, Technical Leadership, Product Life Cycle..., Anylogic, Design Structure...
Education
Georgia Institute of Technology 1987 — 1992
Ph.D., Mechanical Engineering
Rob Michaud Rob Michaud's USAA Experience May 2015 - Present
Job Member solutions
Industry Financial Services
Experience
USAA May 2015 - Present
Connectivity Source August 2014 - May 2015
Skills
Wireless, Mobile Devices, Customer Experience, Telecommunications, Account Management, Direct Sales, Customer Service, Sales Management, Sales Process, Sales, Sales Operations
Education
Glendale Community College 2011 — 2013
In progress, General Studies
USAA May 2015 - Present
Connectivity Source August 2014 - May 2015
Skills
Wireless, Mobile Devices, Customer Experience, Telecommunications, Account Management, Direct Sales, Customer Service, Sales Management, Sales Process, Sales, Sales Operations
Education
Glendale Community College 2011 — 2013
In progress, General Studies
Helen Paulis Helen Paulis's USAA Experience May 2007 - March 2013
Job Asset Specialist at FREEMAN BUILT, LLC
Industry Real Estate
Experience
FREEMAN BUILT, LLC July 2013 - Present
USAA May 2007 - March 2013
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Property, Residential Homes
Education
Glendale Community College
FREEMAN BUILT, LLC July 2013 - Present
USAA May 2007 - March 2013
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Property, Residential Homes
Education
Glendale Community College
Stephen Thompson, CFP® Stephen Thompson, CFP®'s USAA Experience 2008 - 2010
Job Financial Planner
Industry Financial Services
Experience
KeatsConnelly 2011 - Present
USAA 2008 - 2010
RBC Wealth Management 2005 - 2007
Legg Mason 2002 - 2005
U.S. Department of State 1975 - 2002
Education
Georgetown University
Certificate, Financial Planning
Stanford University
MA, Economics
University of Virginia
BA, Biology, Economics
KeatsConnelly 2011 - Present
USAA 2008 - 2010
RBC Wealth Management 2005 - 2007
Legg Mason 2002 - 2005
U.S. Department of State 1975 - 2002
Education
Georgetown University
Certificate, Financial Planning
Stanford University
MA, Economics
University of Virginia
BA, Biology, Economics
Chad Arend Chad Arend's USAA Experience September 2005 - February 2006
Job Realtor
Industry Real Estate
Experience
Realty Executives February 2006 - Present
Realty Executives October 2005 - Present
USAA September 2005 - February 2006
Skills
Foreclosures, Short Sales, Luxury, Insurance, First Time Home Buyers, Real Estate, Investment Properties, Buyers, Condos, Investments, REO, Residential Homes, Sales, Sellers, Referrals, Buyer Representation
Education
Glendale Community College 2001 — 2003
Bachelor of Science (BS), Psychology
Thunderbird High School 1997 — 2001
General Diploma, General
Realty Executives February 2006 - Present
Realty Executives October 2005 - Present
USAA September 2005 - February 2006
Skills
Foreclosures, Short Sales, Luxury, Insurance, First Time Home Buyers, Real Estate, Investment Properties, Buyers, Condos, Investments, REO, Residential Homes, Sales, Sellers, Referrals, Buyer Representation
Education
Glendale Community College 2001 — 2003
Bachelor of Science (BS), Psychology
Thunderbird High School 1997 — 2001
General Diploma, General
Joe Toner Joe Toner's USAA Experience January 2014 - Present
Job Manager, Modeling Analytics
Industry Financial Services
Experience
USAA January 2014 - Present
PayPal (Europe) S.à r.l. & Cie, S.C.A. 2012 - January 2014
PayPal June 2008 - August 2012
Dell June 2007 - June 2008
Citi January 2002 - June 2007
Citi 1999 - 2002
Citi 1998 - 1999
Skills
Predictive Modeling, Predictive Analytics, Statistical Modeling, SAS, SAS programming, Analytics, Teradata, Business Analytics, Credit Scoring, Data Mining, Credit Cards, Payments, Credit Risk, Data Analysis, Data Modeling, Statistics, Data Warehousing, Financial Risk, SQL, Big Data, Logistic Regression, Fraud Detection, Risk Management, Portfolio Management, System Administration, Finance, Perl Script, Credit, SDLC, Fraud, Perl, Unix, Management, SAS Programming
Education
University of North Texas 2004 — 2007
M.S., Decision Science
Georgia Institute of Technology 1992 — 1995
B.S., Management
USAA January 2014 - Present
PayPal (Europe) S.à r.l. & Cie, S.C.A. 2012 - January 2014
PayPal June 2008 - August 2012
Dell June 2007 - June 2008
Citi January 2002 - June 2007
Citi 1999 - 2002
Citi 1998 - 1999
Skills
Predictive Modeling, Predictive Analytics, Statistical Modeling, SAS, SAS programming, Analytics, Teradata, Business Analytics, Credit Scoring, Data Mining, Credit Cards, Payments, Credit Risk, Data Analysis, Data Modeling, Statistics, Data Warehousing, Financial Risk, SQL, Big Data, Logistic Regression, Fraud Detection, Risk Management, Portfolio Management, System Administration, Finance, Perl Script, Credit, SDLC, Fraud, Perl, Unix, Management, SAS Programming
Education
University of North Texas 2004 — 2007
M.S., Decision Science
Georgia Institute of Technology 1992 — 1995
B.S., Management
Jasper Herrera Jasper Herrera's USAA Experience September 2014 - Present
Job at
Industry Real Estate
Experience
USAA September 2014 - Present
Security Title Agency, Inc. October 2013 - September 2014
First American Title April 2007 - October 2013
Skills
Escrow, Title Insurance, Closings, REO, 1031 Exchanges, Short Sales, Foreclosures, Real Estate Transactions, First Time Home Buyers, Sellers, Real Estate, Investment Properties, Refinance, Residential Homes, Single Family Homes, Investors, For Sale By Owner, FHA, Real Property
Education
Rio Salado College
Glendale Community College
Sunrise Mountain High School
USAA September 2014 - Present
Security Title Agency, Inc. October 2013 - September 2014
First American Title April 2007 - October 2013
Skills
Escrow, Title Insurance, Closings, REO, 1031 Exchanges, Short Sales, Foreclosures, Real Estate Transactions, First Time Home Buyers, Sellers, Real Estate, Investment Properties, Refinance, Residential Homes, Single Family Homes, Investors, For Sale By Owner, FHA, Real Property
Education
Rio Salado College
Glendale Community College
Sunrise Mountain High School
David Keys David Keys's USAA Experience August 2005 - September 2014
Job Sr Manager, Global Benefits at Spirit AeroSystems
Industry Airlines/Aviation
Experience
Spirit AeroSystems September 2014 - Present
USAA August 2005 - September 2014
Coca-Cola Enterprises March 2000 - August 2005
YKK Corporation of America 1993 - 2000
YKK Corporation of America 1993 - 2000
Skills
Employee Benefits, Benefits Administration, 401k, FMLA, Benchmarking, Retirement, HR Policies, Insurance, Project Management, Health Insurance, Human Resources, Succession Planning, Deferred Compensation, Incentive Programs, Strategy, Change Management, Talent Management, Risk Management, Management, Disability Insurance, Process Improvement, Leadership, Performance Management, Strategic Planning
Education
Georgia College and State University 1989 — 1991
Master of Business Administration (MBA)
Georgia College and State University 1987 — 1991
Bachelor of Business Administration (BBA), Management & Finance
Spirit AeroSystems September 2014 - Present
USAA August 2005 - September 2014
Coca-Cola Enterprises March 2000 - August 2005
YKK Corporation of America 1993 - 2000
YKK Corporation of America 1993 - 2000
Skills
Employee Benefits, Benefits Administration, 401k, FMLA, Benchmarking, Retirement, HR Policies, Insurance, Project Management, Health Insurance, Human Resources, Succession Planning, Deferred Compensation, Incentive Programs, Strategy, Change Management, Talent Management, Risk Management, Management, Disability Insurance, Process Improvement, Leadership, Performance Management, Strategic Planning
Education
Georgia College and State University 1989 — 1991
Master of Business Administration (MBA)
Georgia College and State University 1987 — 1991
Bachelor of Business Administration (BBA), Management & Finance
Michael Maccagnano Jr.'s USAA Experience September 2006 - May 2011
Job Claim Audit Review Sr Associate at Cigna
Industry Financial Services
Experience
Cigna November 2013 - March 2015
Cigna October 2012 - November 2013
Northern Insurance Inc. March 2012 - October 2012
Allstate June 2011 - February 2012
USAA September 2006 - May 2011
Skills
Insurance, Sales, Underwriting, Analysis, Employee Benefits, Customer Service, Leadership, Team Building, Process Improvement, Training, Management, Public Speaking, Coaching, Access, Claim, Strategic Planning, Customer Retention
Education
Glendale Community College 2004 — 2006
Associate's degree, Business/Commerce, General, 4.0
West Mesa High School 1999 — 2003
Diploma, High School/Secondary Diplomas and Certificates
Cigna November 2013 - March 2015
Cigna October 2012 - November 2013
Northern Insurance Inc. March 2012 - October 2012
Allstate June 2011 - February 2012
USAA September 2006 - May 2011
Skills
Insurance, Sales, Underwriting, Analysis, Employee Benefits, Customer Service, Leadership, Team Building, Process Improvement, Training, Management, Public Speaking, Coaching, Access, Claim, Strategic Planning, Customer Retention
Education
Glendale Community College 2004 — 2006
Associate's degree, Business/Commerce, General, 4.0
West Mesa High School 1999 — 2003
Diploma, High School/Secondary Diplomas and Certificates
Jonathan JT Green Jonathan JT Green's USAA Experience May 2007 - August 2007
Job Project Engineer
Industry Military
Experience
United States Air Force September 2012 - Present
BAE Systems May 2012 - September 2012
Texas A&M University May 2011 - May 2012
USAA May 2007 - August 2007
Skills
C++, C, HTML 5, JavaScript, PHP, CSS, Verilog, Mobile Applications, Device Drivers, FPGA, Computer Architecture, DoD, Government Procurement, Leadership, Linux, Matlab, Military, Microsoft Office, HTML5, Public Speaking, Project Management, Customer Service, Management
Education
Georgia Institute of Technology 2014 — 2016
Master of Science (MS), Computer Science
Texas A&M University 2007 — 2012
Bachelor of Science, Electrical Engineering
United States Air Force September 2012 - Present
BAE Systems May 2012 - September 2012
Texas A&M University May 2011 - May 2012
USAA May 2007 - August 2007
Skills
C++, C, HTML 5, JavaScript, PHP, CSS, Verilog, Mobile Applications, Device Drivers, FPGA, Computer Architecture, DoD, Government Procurement, Leadership, Linux, Matlab, Military, Microsoft Office, HTML5, Public Speaking, Project Management, Customer Service, Management
Education
Georgia Institute of Technology 2014 — 2016
Master of Science (MS), Computer Science
Texas A&M University 2007 — 2012
Bachelor of Science, Electrical Engineering
Anthony A. Rabago Anthony A. Rabago's USAA Experience May 2000 - August 2004
Job Attorney at Rabago Law Offices
Industry Law Practice
Experience
Rabago Law Offices March 2010 - Present
Rabago Law Offices September 2005 - Present
USAA May 2000 - August 2004
Skills
Spanish-speaking, Civil Litigation, Mediation, Trial Practice, Commercial Litigation, Arbitration, Trials, Criminal Defense, Business Litigation, Legal Writing, Litigation, Immigration Law, Insurance, Legal Research, Courts, Securities, Appeals
Education
The University of Texas at Austin 1989 — 1993
Law
Georgetown University 1985 — 1989
BSBA, Finance
Unversity of Texas Graduate School of Business
MBA, Finance
Rabago Law Offices March 2010 - Present
Rabago Law Offices September 2005 - Present
USAA May 2000 - August 2004
Skills
Spanish-speaking, Civil Litigation, Mediation, Trial Practice, Commercial Litigation, Arbitration, Trials, Criminal Defense, Business Litigation, Legal Writing, Litigation, Immigration Law, Insurance, Legal Research, Courts, Securities, Appeals
Education
The University of Texas at Austin 1989 — 1993
Law
Georgetown University 1985 — 1989
BSBA, Finance
Unversity of Texas Graduate School of Business
MBA, Finance
Baltazar Garcia Baltazar Garcia's USAA Experience July 2014 - Present
Job Specialized Investment Services Rep at USAA
Industry Investment Management
Experience
USAA July 2014 - Present
Skills
Excel, Personal Finance, Financial Modeling, Portfolio Management, Financial Analysis, PowerPoint, Budgeting, Word, Microsoft Office, Asset Management, Financial Management, Risk Management, Economics, Investments, Microsoft Excel, Leadership, Analysis, Financial Reporting, Management, Credit, Supervisory Skills, Negotiation, Project Management, Team Leadership, Forecasting, Accounting, Research, Banking, Human Resources, Software Documentation, Finance, Relationship Management, Program Management, Business Development, Budgets, Managerial Finance, Loans, Valuation, Process Improvement, Training, Microsoft Word, Corporate Finance, Internal Audit
Education
Golden Gate University 2005 — 2009
Masters, Finance
University of Maryland University College 1999 — 2005
Bachelor, Finance
Community College of the Air Force 1993 — 2000
Associates, Applied Science
USAA July 2014 - Present
Skills
Excel, Personal Finance, Financial Modeling, Portfolio Management, Financial Analysis, PowerPoint, Budgeting, Word, Microsoft Office, Asset Management, Financial Management, Risk Management, Economics, Investments, Microsoft Excel, Leadership, Analysis, Financial Reporting, Management, Credit, Supervisory Skills, Negotiation, Project Management, Team Leadership, Forecasting, Accounting, Research, Banking, Human Resources, Software Documentation, Finance, Relationship Management, Program Management, Business Development, Budgets, Managerial Finance, Loans, Valuation, Process Improvement, Training, Microsoft Word, Corporate Finance, Internal Audit
Education
Golden Gate University 2005 — 2009
Masters, Finance
University of Maryland University College 1999 — 2005
Bachelor, Finance
Community College of the Air Force 1993 — 2000
Associates, Applied Science
Laura Ishmael's USAA Experience May 2004 - October 2005
Job Business Technology Integration Manager University of Phoenix
Industry Education Management
Experience
University of Phoenix 2010 - Present
Apollo Group July 2009 - March 2010
University of Phoenix July 2006 - July 2009
University of Phoenix November 2005 - July 2006
USAA May 2004 - October 2005
Desert Schools Federal Credit Union January 2003 - May 2004
Skills
Leadership Development, Adult Education, Coaching, Higher Education, Staff Development, Product Development, Admissions, Project Management, E-Learning, Public Speaking, Team Leadership, Conflict Resolution, Instructional Design, Leadership, Organizational..., Training, Team Building, Employee Training, Workshop Facilitation, Resume Writing, Program Management, Process Improvement, Career Development, Career Counseling, Interviews, Enrollment Management, Training Delivery, Distance Learning, Student Affairs, Curriculum Development, Campus, Critical Thinking, College Recruiting, Instructor-led Training
Education
University of Phoenix 2008 — 2009
MAED, Adult Education and Training
University of Phoenix 2005 — 2007
BSM
Glendale Community College 2003 — 2005
AAC, Communication
University of Phoenix 2010 - Present
Apollo Group July 2009 - March 2010
University of Phoenix July 2006 - July 2009
University of Phoenix November 2005 - July 2006
USAA May 2004 - October 2005
Desert Schools Federal Credit Union January 2003 - May 2004
Skills
Leadership Development, Adult Education, Coaching, Higher Education, Staff Development, Product Development, Admissions, Project Management, E-Learning, Public Speaking, Team Leadership, Conflict Resolution, Instructional Design, Leadership, Organizational..., Training, Team Building, Employee Training, Workshop Facilitation, Resume Writing, Program Management, Process Improvement, Career Development, Career Counseling, Interviews, Enrollment Management, Training Delivery, Distance Learning, Student Affairs, Curriculum Development, Campus, Critical Thinking, College Recruiting, Instructor-led Training
Education
University of Phoenix 2008 — 2009
MAED, Adult Education and Training
University of Phoenix 2005 — 2007
BSM
Glendale Community College 2003 — 2005
AAC, Communication
Adam Bradley Adam Bradley's USAA Experience September 2013 - May 2014
Job Senior Technical Designer
Industry Design
Experience
General Dynamics Mission Systems June 2014 - Present
USAA September 2013 - May 2014
Ourlife Health June 2012 - January 2014
Gulfstream Aerospace May 2013 - August 2013
Bradley Lock and Key January 2003 - November 2011
Skills
Sketching, Concept Ideation, CAD, Illustrator, User Experience, Industrial Design, Product Development, Graphics, Rapid Prototyping, Design Thinking, Product Design, Design Strategy, Model Making, Rendering, Rhino, Concept Development, Solidworks, Concept Design, strategic marketing..., public speaking, operations management, Autodesk Alias Studio, Google SketchUp, HyperShot
Education
Georgia Southern University 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.78
Savannah College of Art and Design 2008 — 2011
Bachelors of Fine Arts, Industrial and Product Design, 3.32
General Dynamics Mission Systems June 2014 - Present
USAA September 2013 - May 2014
Ourlife Health June 2012 - January 2014
Gulfstream Aerospace May 2013 - August 2013
Bradley Lock and Key January 2003 - November 2011
Skills
Sketching, Concept Ideation, CAD, Illustrator, User Experience, Industrial Design, Product Development, Graphics, Rapid Prototyping, Design Thinking, Product Design, Design Strategy, Model Making, Rendering, Rhino, Concept Development, Solidworks, Concept Design, strategic marketing..., public speaking, operations management, Autodesk Alias Studio, Google SketchUp, HyperShot
Education
Georgia Southern University 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.78
Savannah College of Art and Design 2008 — 2011
Bachelors of Fine Arts, Industrial and Product Design, 3.32
Danielle Saenz's USAA Experience July 2013 - March 2014
Job Client Relationship Specialist
Industry Financial Services
Experience
Vanguard April 2014 - Present
USAA July 2013 - March 2014
Hajoca Corporation May 2012 - March 2013
Transfer for Less May 2011 - March 2012
Upward Foundation May 2010 - May 2011
Skills
Customer Service, Public Relations, Facebook, Marketing Communications, Training, Leadership, Microsoft Office, Public Speaking, Retail, Interviews, Team Building, Coaching, Store Management, Employee Training, Inventory Management
Education
Northern Arizona University 2011 — 2012
Bachelor of Science, Organizational Communication
Glendale Community College 2008 — 2011
Associates Degree, Associate of Arts
Vanguard April 2014 - Present
USAA July 2013 - March 2014
Hajoca Corporation May 2012 - March 2013
Transfer for Less May 2011 - March 2012
Upward Foundation May 2010 - May 2011
Skills
Customer Service, Public Relations, Facebook, Marketing Communications, Training, Leadership, Microsoft Office, Public Speaking, Retail, Interviews, Team Building, Coaching, Store Management, Employee Training, Inventory Management
Education
Northern Arizona University 2011 — 2012
Bachelor of Science, Organizational Communication
Glendale Community College 2008 — 2011
Associates Degree, Associate of Arts
Steven Choban Steven Choban's USAA Experience January 2006 - February 2009
Job Legal Services Professional
Industry Legal Services
Experience
Self February 2009 - Present
USAA January 2006 - February 2009
Nike January 2003 - January 2006
GE Capital Colonial Pacific Leasing January 1997 - January 2003
GE Capital Colonial Pacific Leasing January 1997 - January 2002
Hollywood Entertainment Corp January 1995 - January 1997
Education
Golden Gate University, School of Law 1979 — 2003
JD, Law
San Francisco State University 1972 — 1976
BA, Communication Arts
Self February 2009 - Present
USAA January 2006 - February 2009
Nike January 2003 - January 2006
GE Capital Colonial Pacific Leasing January 1997 - January 2003
GE Capital Colonial Pacific Leasing January 1997 - January 2002
Hollywood Entertainment Corp January 1995 - January 1997
Education
Golden Gate University, School of Law 1979 — 2003
JD, Law
San Francisco State University 1972 — 1976
BA, Communication Arts
Lynn Battle Shaw, MBA Lynn Battle Shaw, MBA's USAA Experience May 2007 - April 2009
Job Bodily Injury Claims Adjuster at ACCC Insurance Company
Industry Insurance
Experience
Assurance America Insurance Co. September 2014 - March 2015
Access Insurance Company July 2011 - August 2014
USAA May 2007 - April 2009
Hartford Omni Automobile Plan November 2000 - December 2005
Skills
Investigation, Negotiation, Analysis, Recorded Statements, Communication, Typing, Settlement, Liability, Claims Management, Leadership, Casualty, Insurance, Personal Injury, Property & Casualty..., Commercial Insurance, Commercial Lines, Subrogation, Litigation Management, Claim Investigation, Liability Analysis, Legal Liability, Claims Handling, Casualty Insurance, Property Claims
Education
Wesleyan College 2004 — 2006
Master of Business Administration (M.B.A.), Finance, General, GPA: 3.75 on a 4.00 scale
Georgia College and State University 1988 — 1992
Bachelor of Business Administration (B.B.A.), Accounting
Central High School 1984 — 1988
College Preparatory
Assurance America Insurance Co. September 2014 - March 2015
Access Insurance Company July 2011 - August 2014
USAA May 2007 - April 2009
Hartford Omni Automobile Plan November 2000 - December 2005
Skills
Investigation, Negotiation, Analysis, Recorded Statements, Communication, Typing, Settlement, Liability, Claims Management, Leadership, Casualty, Insurance, Personal Injury, Property & Casualty..., Commercial Insurance, Commercial Lines, Subrogation, Litigation Management, Claim Investigation, Liability Analysis, Legal Liability, Claims Handling, Casualty Insurance, Property Claims
Education
Wesleyan College 2004 — 2006
Master of Business Administration (M.B.A.), Finance, General, GPA: 3.75 on a 4.00 scale
Georgia College and State University 1988 — 1992
Bachelor of Business Administration (B.B.A.), Accounting
Central High School 1984 — 1988
College Preparatory
Dave Helms Dave Helms's USAA Experience May 2012 - December 2012
Job Partner Lead Solution Engineer at Salesforce Marketing Cloud
Industry Computer Software
Experience
Salesforce January 2013 - Present
USAA May 2012 - December 2012
Nortel Networks March 2006 - March 2009
Skills
Java, Web Development, JSP, Node.js, C#, .NET, Shell Scripting, C/C++, SQL, Microsoft SQL Server, SaaS, REST, Linux, Eclipse, Software Engineering
Education
Purdue University 2010 — 2012
Bachelor of Science (B.S.), Computer Science
Georgia Tech 1999 — 2004
Bachelor of Science (B.S.), Management
Salesforce January 2013 - Present
USAA May 2012 - December 2012
Nortel Networks March 2006 - March 2009
Skills
Java, Web Development, JSP, Node.js, C#, .NET, Shell Scripting, C/C++, SQL, Microsoft SQL Server, SaaS, REST, Linux, Eclipse, Software Engineering
Education
Purdue University 2010 — 2012
Bachelor of Science (B.S.), Computer Science
Georgia Tech 1999 — 2004
Bachelor of Science (B.S.), Management
Jerome Ouedraogo Jerome Ouedraogo's USAA Experience December 2013 - Present
Job Quant Risk Analyst at USAA
Industry Financial Services
Experience
USAA December 2013 - Present
USAA May 2013 - August 2013
Strayer University July 2012 - December 2012
American Income Life June 2012 - July 2012
Savannah State University March 2012 - May 2012
Georgia Southern University August 2010 - December 2011
INSD October 2005 - July 2009
Skills
Statistical Modeling, SAS, Mathematics, Statistics, SPSS, Predictive Modeling, Time Series Analysis, Logistic Regression, Data Analysis, Matlab, Regression, Actuarial, Data Mining, Access, Excel, PowerPoint, Word, R, Tutoring, Mathematical Modeling, Stata, Microsoft Excel, Microsoft Word, VBA, Databases
Education
University of North Carolina at Charlotte 2013 — 2013
Master of Science (M.S.)
Georgia Southern University 2010 — 2011
Master of Science (M.S.)
Ecole Nationale Supérieure de statics et d'Economie Appliquée (ENSEA) 2003 — 2005
Bachelor of Science (B.S.)
Université de Ouagadougou 2001 — 2003
Associate of Science (A.S.)
USAA December 2013 - Present
USAA May 2013 - August 2013
Strayer University July 2012 - December 2012
American Income Life June 2012 - July 2012
Savannah State University March 2012 - May 2012
Georgia Southern University August 2010 - December 2011
INSD October 2005 - July 2009
Skills
Statistical Modeling, SAS, Mathematics, Statistics, SPSS, Predictive Modeling, Time Series Analysis, Logistic Regression, Data Analysis, Matlab, Regression, Actuarial, Data Mining, Access, Excel, PowerPoint, Word, R, Tutoring, Mathematical Modeling, Stata, Microsoft Excel, Microsoft Word, VBA, Databases
Education
University of North Carolina at Charlotte 2013 — 2013
Master of Science (M.S.)
Georgia Southern University 2010 — 2011
Master of Science (M.S.)
Ecole Nationale Supérieure de statics et d'Economie Appliquée (ENSEA) 2003 — 2005
Bachelor of Science (B.S.)
Université de Ouagadougou 2001 — 2003
Associate of Science (A.S.)
Christopher J. Cox Christopher J. Cox's USAA Experience January 2014 - Present
Job Head of Digital Experience Delivery at USAA
Industry Financial Services
Experience
USAA January 2014 - Present
Regions Bank May 2010 - January 2014
Wachovia July 2003 - May 2010
CSC May 2000 - July 2003
BearingPoint / KPMG Consulting September 1997 - May 2000
Barnett Bank December 1991 - September 1997
Bank of America August 1988 - December 1991
Skills
Portfolio Management, Corporate Finance, Business, Strategic Planning, eCommerce, Social Media, Business Strategy, Analytics, Consulting, Cross-functional Team..., Digital Strategy, E-commerce, Executive Management, Finance, Financial Services, Leadership, Management, Management Consulting, Mergers, Mobile Devices, Payments, Product Development, Product Management, Retail Banking, Risk Management, Strategy, Web Commerce, Analysis, Banking, Business Analysis, CRM, Change Management, Competitive Analysis, Credit, Relationship Management, Vendor Management, Contract Negotiation, Credit Cards, Outsourcing
Education
Georgetown University
MPP, Public Policy
The University of Texas at Austin
BBA, Finance and Marketing
University of Houston
MBA, Finance and Marketing
USAA January 2014 - Present
Regions Bank May 2010 - January 2014
Wachovia July 2003 - May 2010
CSC May 2000 - July 2003
BearingPoint / KPMG Consulting September 1997 - May 2000
Barnett Bank December 1991 - September 1997
Bank of America August 1988 - December 1991
Skills
Portfolio Management, Corporate Finance, Business, Strategic Planning, eCommerce, Social Media, Business Strategy, Analytics, Consulting, Cross-functional Team..., Digital Strategy, E-commerce, Executive Management, Finance, Financial Services, Leadership, Management, Management Consulting, Mergers, Mobile Devices, Payments, Product Development, Product Management, Retail Banking, Risk Management, Strategy, Web Commerce, Analysis, Banking, Business Analysis, CRM, Change Management, Competitive Analysis, Credit, Relationship Management, Vendor Management, Contract Negotiation, Credit Cards, Outsourcing
Education
Georgetown University
MPP, Public Policy
The University of Texas at Austin
BBA, Finance and Marketing
University of Houston
MBA, Finance and Marketing
Wendy Osborne Wendy Osborne's USAA Experience Financial Foundations SpecialistUSAAMarch 2014 - Present
Job Financial Foundations Specialist at USAA
Industry Insurance
Experience
USAA Financial Foundations SpecialistUSAAMarch 2014 - Present
AAA Club Partners November 2012 - November 2013
AAA Club Partners January 2010 - November 2012
AAA Club Partners March 2008 - January 2010
ServiceStar LLC 2006 - 2008
Glenfair Vetrinary Clinic 2004 - 2006
Things Remembered 2001 - 2004
Skills
Call Centers, Training, Coaching, Time Management, Customer Retention, Microsoft Excel, Customer Service, Hiring, Customer Satisfaction, Management, Quality Assurance, Sales, Spreadsheets
Education
Northern Arizona University 2014 — 2017
Career and Technical Education, Education and Training
Glendale Community College
Associate of Arts (AA)
Apollo High School 1997 — 2001
Endorsement Diploma
USAA Financial Foundations SpecialistUSAAMarch 2014 - Present
AAA Club Partners November 2012 - November 2013
AAA Club Partners January 2010 - November 2012
AAA Club Partners March 2008 - January 2010
ServiceStar LLC 2006 - 2008
Glenfair Vetrinary Clinic 2004 - 2006
Things Remembered 2001 - 2004
Skills
Call Centers, Training, Coaching, Time Management, Customer Retention, Microsoft Excel, Customer Service, Hiring, Customer Satisfaction, Management, Quality Assurance, Sales, Spreadsheets
Education
Northern Arizona University 2014 — 2017
Career and Technical Education, Education and Training
Glendale Community College
Associate of Arts (AA)
Apollo High School 1997 — 2001
Endorsement Diploma
Josh Wight's USAA Experience August 2008 - March 2014
Job Agent at Allstate
Industry Insurance
Experience
Allstate June 2014 - Present
USAA August 2008 - March 2014
Allegro Music November 2006 - August 2008
D&M Enterprises November 2003 - July 2006
Discover Financial Services July 1997 - November 2003
Skills
Call Centers, Insurance, Customer Service, Banking, Underwriting, Loans, Outlook, Customer Experience, Credit, Customer Retention, Leadership, Financial Services, Customer Satisfaction, Microsoft Excel, Consumer Lending, Microsoft Office, Training, Microsoft Word, PowerPoint, Sales, Property, Team Building, Loan Servicing, Relationship Management, Coaching, Access, Loan Origination, Data Entry, Time Management, Team Leadership, Management, Teamwork, Credit Cards, Employee Training, Telephone Skills, Cold Calling
Education
Glendale Community College 1995 — 1997
Associate of Arts (AA), Music Teacher Education
Allstate June 2014 - Present
USAA August 2008 - March 2014
Allegro Music November 2006 - August 2008
D&M Enterprises November 2003 - July 2006
Discover Financial Services July 1997 - November 2003
Skills
Call Centers, Insurance, Customer Service, Banking, Underwriting, Loans, Outlook, Customer Experience, Credit, Customer Retention, Leadership, Financial Services, Customer Satisfaction, Microsoft Excel, Consumer Lending, Microsoft Office, Training, Microsoft Word, PowerPoint, Sales, Property, Team Building, Loan Servicing, Relationship Management, Coaching, Access, Loan Origination, Data Entry, Time Management, Team Leadership, Management, Teamwork, Credit Cards, Employee Training, Telephone Skills, Cold Calling
Education
Glendale Community College 1995 — 1997
Associate of Arts (AA), Music Teacher Education
Tonja Brunner Tonja Brunner's USAA Experience 2012 - 2012
Job Management /Human Resources/ OPS Developement
Industry Management Consulting
Experience
Deer Valley Unified School District August 2012 - Present
USAA 2012 - 2012
ER Solutions August 2004 - June 2010
Skills
Customer Service, Coaching, Call Center, Process Improvement, Training, Team Building, Sales, Retail, Microsoft Excel, Microsoft Office, Team Leadership, Customer Satisfaction, Inventory Management, Strategic Planning, Microsoft Word, Time Management, Management, Leadership, Project Management, PowerPoint, Public Speaking, Staff Development, Organizational..., Policy, Negotiation, Consulting, Outlook, Instructional Design, Conflict Resolution, Leadership Development, Teamwork, Call Centers
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, Graduated
University of Phoenix 2008 — 2012
Global Business management, Concentration in Human Resource Management
Glendale Community College 2005 — 2007
Business Administration and Management, General
Mesa Community College 2006 — 2006
Elementary Education and Teaching
Deer Valley Unified School District August 2012 - Present
USAA 2012 - 2012
ER Solutions August 2004 - June 2010
Skills
Customer Service, Coaching, Call Center, Process Improvement, Training, Team Building, Sales, Retail, Microsoft Excel, Microsoft Office, Team Leadership, Customer Satisfaction, Inventory Management, Strategic Planning, Microsoft Word, Time Management, Management, Leadership, Project Management, PowerPoint, Public Speaking, Staff Development, Organizational..., Policy, Negotiation, Consulting, Outlook, Instructional Design, Conflict Resolution, Leadership Development, Teamwork, Call Centers
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, Graduated
University of Phoenix 2008 — 2012
Global Business management, Concentration in Human Resource Management
Glendale Community College 2005 — 2007
Business Administration and Management, General
Mesa Community College 2006 — 2006
Elementary Education and Teaching
Marisol Carrillo's USAA Experience September 2015 - Present
Job Never give up on a dream just because of the time it will take to accomplish. The time will pass anyway.
Industry Insurance
Experience
USAA September 2015 - Present
USAA March 2015 - September 2015
USAA March 2014 - May 2015
Coughlon Law Firm September 2012 - February 2014
Maria Jones Law Firm January 2012 - September 2012
Sears Holdings Corporation September 2009 - January 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Leadership, PowerPoint, Microsoft Word, Time Management, Research, Data Entry, Inventory Management, Outlook, Public Speaking, Retail, Sales, Event Planning, Data Analysis, Team Leadership, Marketing Communications, Teamwork
Education
Rio Salado College 2014 — 2018
Associate of Science (AS)
Glendale Community College 2006 — 2010
Associate's degree, Business Administration and Management, General
USAA September 2015 - Present
USAA March 2015 - September 2015
USAA March 2014 - May 2015
Coughlon Law Firm September 2012 - February 2014
Maria Jones Law Firm January 2012 - September 2012
Sears Holdings Corporation September 2009 - January 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Leadership, PowerPoint, Microsoft Word, Time Management, Research, Data Entry, Inventory Management, Outlook, Public Speaking, Retail, Sales, Event Planning, Data Analysis, Team Leadership, Marketing Communications, Teamwork
Education
Rio Salado College 2014 — 2018
Associate of Science (AS)
Glendale Community College 2006 — 2010
Associate's degree, Business Administration and Management, General
Cara J. White Cara J. White's USAA Experience November 2010 - January 2012
Job Mortgage Services Professional
Industry Financial Services
Experience
VanDyk Mortgage March 2015 - Present
Residential Finance January 2012 - February 2014
USAA November 2010 - January 2012
Bank of America May 2009 - November 2010
Skills
Banking, Financial Services, Credit, Risk Management, Loans, Mortgage Lending, Credit Analysis, FHA Financing, Loan Origination, Refinance, Residential Mortgages, Underwriting
Education
Fredericksburg Christian High School
Advanced Studies Diploma
Germanna Community College
VanDyk Mortgage March 2015 - Present
Residential Finance January 2012 - February 2014
USAA November 2010 - January 2012
Bank of America May 2009 - November 2010
Skills
Banking, Financial Services, Credit, Risk Management, Loans, Mortgage Lending, Credit Analysis, FHA Financing, Loan Origination, Refinance, Residential Mortgages, Underwriting
Education
Fredericksburg Christian High School
Advanced Studies Diploma
Germanna Community College
Alex Destino Alex Destino's USAA Experience July 2007 - September 2011
Job Head of Digital Analytics at TIAACREF
Industry Financial Services
Experience
TIAA-CREF August 2011 - Present
USAA July 2007 - September 2011
Fidelity eBusiness July 2006 - July 2007
UPS October 2003 - June 2006
UPS March 1998 - October 2003
Skills
Omniture, Analytics, Multivariate Testing, Web Analytics, Data Analysis, Process Improvement, Cross-functional Team..., Business Intelligence, Optimization, Database Marketing, SAS, Segmentation, Management, Leadership, WebTrends Analytics, Google Analytics, Forecasting, Analysis, Multi-channel Marketing, Marketing, Business Strategy, Financial Analysis, Data Mining, Business Analysis, Marketing Analytics, Predictive Analytics, Customer Analysis, A/B testing, Conversion Optimization, Digital Marketing, Predictive Modeling
Education
Georgia Institute of Technology 1993 — 1998
BIE, Industrial Engineering
Georgia State University 2001 — 2004
MBA, Business
TIAA-CREF August 2011 - Present
USAA July 2007 - September 2011
Fidelity eBusiness July 2006 - July 2007
UPS October 2003 - June 2006
UPS March 1998 - October 2003
Skills
Omniture, Analytics, Multivariate Testing, Web Analytics, Data Analysis, Process Improvement, Cross-functional Team..., Business Intelligence, Optimization, Database Marketing, SAS, Segmentation, Management, Leadership, WebTrends Analytics, Google Analytics, Forecasting, Analysis, Multi-channel Marketing, Marketing, Business Strategy, Financial Analysis, Data Mining, Business Analysis, Marketing Analytics, Predictive Analytics, Customer Analysis, A/B testing, Conversion Optimization, Digital Marketing, Predictive Modeling
Education
Georgia Institute of Technology 1993 — 1998
BIE, Industrial Engineering
Georgia State University 2001 — 2004
MBA, Business
CARLOS A EGURROLA CARLOS A EGURROLA's USAA Experience July 2012 - February 2013
Job Licensed Insurance Professional
Industry Insurance
Experience
Wells Fargo Insurance Services May 2014 - Present
TheZebra.com May 2013 - March 2014
USAA July 2012 - February 2013
Desert Schools Federal Credit Union December 2011 - July 2012
Arizona Federal Credit Union October 2006 - December 2011
Skills
Licensed Property &..., Microsoft Office, Customer Satisfaction, Cash Handling Experience, Customer Service, Loans, Credit, Financial Services, Invoicing
Education
Glendale Community College 2006 — 2015
Business Administration and Management, General
Wells Fargo Insurance Services May 2014 - Present
TheZebra.com May 2013 - March 2014
USAA July 2012 - February 2013
Desert Schools Federal Credit Union December 2011 - July 2012
Arizona Federal Credit Union October 2006 - December 2011
Skills
Licensed Property &..., Microsoft Office, Customer Satisfaction, Cash Handling Experience, Customer Service, Loans, Credit, Financial Services, Invoicing
Education
Glendale Community College 2006 — 2015
Business Administration and Management, General
Anna Goligowski Anna Goligowski's USAA Experience August 2007 - Present
Job Sr Insurance Advisor at USAA
Industry Insurance
Experience
USAA August 2007 - Present
USAA March 1994 - August 2007
USAA January 1993 - March 1994
USAA January 1988 - January 1993
Skills
Underwriting, Property & Casualty..., Call Centers, Insurance, Microsoft Excel, Liability, Risk Management, General Insurance, Process Improvement
Education
Golden Gate University 1992 — 1994
Master's degree, Business Administration, Management
CSU Sacramento 1982 — 1987
Bachelor of Science (BS), Business Adminsitration
USAA August 2007 - Present
USAA March 1994 - August 2007
USAA January 1993 - March 1994
USAA January 1988 - January 1993
Skills
Underwriting, Property & Casualty..., Call Centers, Insurance, Microsoft Excel, Liability, Risk Management, General Insurance, Process Improvement
Education
Golden Gate University 1992 — 1994
Master's degree, Business Administration, Management
CSU Sacramento 1982 — 1987
Bachelor of Science (BS), Business Adminsitration
Ashleigh Grant Ashleigh Grant's USAA Experience February 2009 - August 2013
Job Independent Ambassador #396336 at Plexus Worldwide
Industry Health, Wellness and Fitness
Experience
Plexus Worldwide April 2015 - Present
Walmart February 2010 - August 2014
USAA February 2009 - August 2013
Desert Schools Federal Credit Union October 2006 - July 2008
Education
Glendale Community College 2005 — 2007
None, General Studies
Plexus Worldwide April 2015 - Present
Walmart February 2010 - August 2014
USAA February 2009 - August 2013
Desert Schools Federal Credit Union October 2006 - July 2008
Education
Glendale Community College 2005 — 2007
None, General Studies
Jerri Hinrichs, CPCU Jerri Hinrichs, CPCU's USAA Experience
Job Director of Operational Excellence at USAA
Industry Financial Services
Experience
USAA
Skills
Process Improvement, Management, Leadership, Project Management, Change Management, Strategic Planning, Strategy, Program Management, Business Process..., Operations Management
Education
Golden Gate University
USAA
Skills
Process Improvement, Management, Leadership, Project Management, Change Management, Strategic Planning, Strategy, Program Management, Business Process..., Operations Management
Education
Golden Gate University
Joseph Selleck Joseph Selleck's USAA Experience June 2005 - June 2015
Job Professional
Industry Information Technology and Services
Experience
USAA June 2005 - June 2015
American Express July 2004 - June 2005
Discover Financial Services November 2000 - January 2004
Discover Financial Services September 1999 - November 2000
Skills
Banking, Credit, Customer Service, Sales, Financial Services, Training, Astronomy, Credit Card Fraud, Analysis, Credit Analysis, Credit Cards, Credit Risk, Finance, Financial Risk, Fraud, Loans, Management, Portfolio Management, Call Centers, Accounting
Education
Peoria High School 1993 — 1997
Diploma
Glendale Community College
USAA June 2005 - June 2015
American Express July 2004 - June 2005
Discover Financial Services November 2000 - January 2004
Discover Financial Services September 1999 - November 2000
Skills
Banking, Credit, Customer Service, Sales, Financial Services, Training, Astronomy, Credit Card Fraud, Analysis, Credit Analysis, Credit Cards, Credit Risk, Finance, Financial Risk, Fraud, Loans, Management, Portfolio Management, Call Centers, Accounting
Education
Peoria High School 1993 — 1997
Diploma
Glendale Community College
Katherine Trueblood-Carter-Clucas Katherine Trueblood-Carter-Clucas's USAA Experience February 2006 - July 2006
Job Looking for Medical Front Office Receptionist
Industry Hospital & Health Care
Experience
Phoenix Heart Pllc July 2014 - June 2015
Southwest Kidney Institute October 2009 - July 2014
Arizona Advanced Medicine July 2006 - August 2009
USAA February 2006 - July 2006
Alternative Medical Care of Arizona February 2004 - July 2006
Skills
Healthcare, EMR, Medical Terminology, Healthcare Information..., HIPAA, Outlook, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Front Office, Teamwork, Collections, HCFA, Communication, Accounts Payable, Accounts Receivable, Athena, Centricity, Windows XP, Appointment Scheduling, Homeopathy, Naturopathy, Balance Sheet, Health Insurance, Mediclaim, Mail, Office Administration, Front Office..., Healthcare Management, Hospitals
Education
Glendale Community College 1980 — 1984
Some College, General Office Occupations and Clerical Services, A
Apollo High School 1976 — 1980
High School, Office Procedures and Communications, 12th
Phoenix Heart Pllc July 2014 - June 2015
Southwest Kidney Institute October 2009 - July 2014
Arizona Advanced Medicine July 2006 - August 2009
USAA February 2006 - July 2006
Alternative Medical Care of Arizona February 2004 - July 2006
Skills
Healthcare, EMR, Medical Terminology, Healthcare Information..., HIPAA, Outlook, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Front Office, Teamwork, Collections, HCFA, Communication, Accounts Payable, Accounts Receivable, Athena, Centricity, Windows XP, Appointment Scheduling, Homeopathy, Naturopathy, Balance Sheet, Health Insurance, Mediclaim, Mail, Office Administration, Front Office..., Healthcare Management, Hospitals
Education
Glendale Community College 1980 — 1984
Some College, General Office Occupations and Clerical Services, A
Apollo High School 1976 — 1980
High School, Office Procedures and Communications, 12th
Richard Cornwell Richard Cornwell's USAA Experience September 2002 - July 2003
Job Certified Quality Auditor at Southwest Gas Corporation
Industry Utilities
Experience
Southwest Gas Corporation February 2013 - Present
Southwest Gas Corporation May 2005 - February 2013
South Peoria Baptist Church July 2003 - May 2005
USAA September 2002 - July 2003
Wells Fargo March 1998 - September 2002
Sweet Factory April 1995 - March 1998
Skills
55+ WPM, Problem Solving, Time Management, Priority Management, Setting Priorities, Dependable Team Player, Business Analysis, Financial Analysis, Financial Reporting, Critical Thinking, Timely Decision Making, Claims Management, Small Claims, Claims Resolution, Property & Casualty..., Property Claims, Investigation, Accident Investigation, Automobile Accidents, Creative Writing, Customer Service, Employee Management, Employee Training, Writing, Technical Writing, Proposal Writing, Report Writing, Music, Musical Theatre, Musical Instruments, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Office 2007, PowerPoint, Presentations, Spreadsheets, Flow Charts, Graphs, Database Administration, Budget, Budget Process, Operating Budgets, ADP Payroll, Payroll, Sales, Sales Management, Motivation, Committees
Education
Ottawa University-Phoenix 2002 — 2005
Bachelor of Arts (BA), Elementary Education and Teaching, 3.975
Scottsdale Community College 1999 — 2001
Associate of Arts and Sciences (AAS), Motion Picture & Television Production, 3.975
Glendale Community College 1996 — 1999
Associate of Arts (AA), General Studies, 4.0
Southwest Gas Corporation February 2013 - Present
Southwest Gas Corporation May 2005 - February 2013
South Peoria Baptist Church July 2003 - May 2005
USAA September 2002 - July 2003
Wells Fargo March 1998 - September 2002
Sweet Factory April 1995 - March 1998
Skills
55+ WPM, Problem Solving, Time Management, Priority Management, Setting Priorities, Dependable Team Player, Business Analysis, Financial Analysis, Financial Reporting, Critical Thinking, Timely Decision Making, Claims Management, Small Claims, Claims Resolution, Property & Casualty..., Property Claims, Investigation, Accident Investigation, Automobile Accidents, Creative Writing, Customer Service, Employee Management, Employee Training, Writing, Technical Writing, Proposal Writing, Report Writing, Music, Musical Theatre, Musical Instruments, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Office 2007, PowerPoint, Presentations, Spreadsheets, Flow Charts, Graphs, Database Administration, Budget, Budget Process, Operating Budgets, ADP Payroll, Payroll, Sales, Sales Management, Motivation, Committees
Education
Ottawa University-Phoenix 2002 — 2005
Bachelor of Arts (BA), Elementary Education and Teaching, 3.975
Scottsdale Community College 1999 — 2001
Associate of Arts and Sciences (AAS), Motion Picture & Television Production, 3.975
Glendale Community College 1996 — 1999
Associate of Arts (AA), General Studies, 4.0
lawrence lacy lawrence lacy's USAA Experience January 2014 - April 2015
Job Electrical Technician. Maintenance and repair
Industry Electrical/Electronic Manufacturing
Experience
USAA January 2014 - April 2015
US Army November 2005 - November 2013
Skills
Military, Military Operations, Military Experience, Security Clearance, Army, Operational Planning, Command, Force Protection, Weapons, DoD, Maintenance, Testing, Test Equipment, Electronics, Maintenance, Leadership, Security, Defense
Education
Glendale Community College 2014 — 2019
Fire Science/Fire-fighting
USAA January 2014 - April 2015
US Army November 2005 - November 2013
Skills
Military, Military Operations, Military Experience, Security Clearance, Army, Operational Planning, Command, Force Protection, Weapons, DoD, Maintenance, Testing, Test Equipment, Electronics, Maintenance, Leadership, Security, Defense
Education
Glendale Community College 2014 — 2019
Fire Science/Fire-fighting
Jacob Connors's USAA Experience December 2012 - July 2013
Job Motivated Sales Professional
Industry Insurance
Experience
Graybar January 2015 - Present
Liberty Mutual Insurance July 2013 - January 2015
USAA December 2012 - July 2013
Wells Fargo January 2012 - December 2012
Skills
Sales, Insurance, Sales Process, Life Insurance, SAP, Customer Service, Property & Casualty..., Fixed Annuities, Banking, Direct Sales, Customer Retention, CRM Databases, Electrical Industry, Datacom
Education
Glendale Community College
Graybar January 2015 - Present
Liberty Mutual Insurance July 2013 - January 2015
USAA December 2012 - July 2013
Wells Fargo January 2012 - December 2012
Skills
Sales, Insurance, Sales Process, Life Insurance, SAP, Customer Service, Property & Casualty..., Fixed Annuities, Banking, Direct Sales, Customer Retention, CRM Databases, Electrical Industry, Datacom
Education
Glendale Community College
Cyndi Cynthia.Remington Cyndi Cynthia.Remington's USAA Experience April 2007 - July 2010
Job International Relocation Consultant at Brookfield Global Relocation Services
Industry Human Resources
Experience
Brookfield Global Relocation Services August 2010 - Present
USAA April 2007 - July 2010
USAA January 2005 - April 2007
State Farm January 2000 - January 2005
Skills
Global Mobility, Corporate Relocation, Relocation, Policy, Customer Service, Recruiting, Performance Management, PeopleSoft, Customer Satisfaction, Training, Process Improvement, Team Building, Organizational..., System Administration, Leadership Development, Analysis, Leadership, Operations Management, Real Estate Transactions, Referrals, Negotiation, Sales, Contract Negotiation
Education
Paradise Valley Community College 2007 — 2012
Glendale Community College 1995 — 1997
Administration of Justice, 3.89
Brookfield Global Relocation Services August 2010 - Present
USAA April 2007 - July 2010
USAA January 2005 - April 2007
State Farm January 2000 - January 2005
Skills
Global Mobility, Corporate Relocation, Relocation, Policy, Customer Service, Recruiting, Performance Management, PeopleSoft, Customer Satisfaction, Training, Process Improvement, Team Building, Organizational..., System Administration, Leadership Development, Analysis, Leadership, Operations Management, Real Estate Transactions, Referrals, Negotiation, Sales, Contract Negotiation
Education
Paradise Valley Community College 2007 — 2012
Glendale Community College 1995 — 1997
Administration of Justice, 3.89
Vivian L. Ethridge's USAA Experience December 2011 - December 2012
Job Espey & Associates PC
Industry Law Practice
Experience
Espey & Associates PC January 2015 - Present
AIG January 2013 - January 2015
USAA December 2011 - December 2012
American General Life Companies September 2007 - December 2011
Holm, Bambace & McCabe, L.L.P May 2005 - August 2007
McLeod Alexander Powel and Apffel 2002 - 2003
Skills
Litigation, Mediation, Commercial Litigation, Insurance Law, Courts, Litigation Management, Legal Research, Personal Injury..., Civil Litigation, Medical Malpractice, Life Insurance, Public Liability, Employment Law, Property & Casualty..., Claims Handling, Premises Liability..., Legal Discovery, Toxic Tort, Legal Compliance, Trials, Legal Writing, Personal Injury
Education
South Texas College of Law 1999 — 2002
J.D.
University of Houston 1997 — 1999
B.A, Journalism/ Advertising and Public Relations
Georgia Southern University
Espey & Associates PC January 2015 - Present
AIG January 2013 - January 2015
USAA December 2011 - December 2012
American General Life Companies September 2007 - December 2011
Holm, Bambace & McCabe, L.L.P May 2005 - August 2007
McLeod Alexander Powel and Apffel 2002 - 2003
Skills
Litigation, Mediation, Commercial Litigation, Insurance Law, Courts, Litigation Management, Legal Research, Personal Injury..., Civil Litigation, Medical Malpractice, Life Insurance, Public Liability, Employment Law, Property & Casualty..., Claims Handling, Premises Liability..., Legal Discovery, Toxic Tort, Legal Compliance, Trials, Legal Writing, Personal Injury
Education
South Texas College of Law 1999 — 2002
J.D.
University of Houston 1997 — 1999
B.A, Journalism/ Advertising and Public Relations
Georgia Southern University
Chris Wall's USAA Experience June 2006 - April 2014
Job Insurance Agent/Owner at Farmers Insurance
Industry Financial Services
Experience
Farmers Insurance April 2014 - Present
USAA June 2006 - April 2014
Fry's Electronics August 2000 - June 2006
Blockbuster Video February 2000 - August 2000
Skills
Sales, Customer Service, Customer Satisfaction, Leadership, Member of Toastmasters, Management, Call Center, Licensed to Sell..., Retail Sales, Property & Casualty..., Credit Cards, Homeowners, Time Management, Training, Outlook, Umbrella Insurance, Insurance, Team Building, Process Improvement, Coaching, Call Centers, Risk Management
Education
Rio Salado College 2012 — 2012
Glendale Community College 2000 — 2001
2000, 2001
Farmers Insurance April 2014 - Present
USAA June 2006 - April 2014
Fry's Electronics August 2000 - June 2006
Blockbuster Video February 2000 - August 2000
Skills
Sales, Customer Service, Customer Satisfaction, Leadership, Member of Toastmasters, Management, Call Center, Licensed to Sell..., Retail Sales, Property & Casualty..., Credit Cards, Homeowners, Time Management, Training, Outlook, Umbrella Insurance, Insurance, Team Building, Process Improvement, Coaching, Call Centers, Risk Management
Education
Rio Salado College 2012 — 2012
Glendale Community College 2000 — 2001
2000, 2001
David A. Weaver David A. Weaver's USAA Experience August 2014 - July 2015
Job Home Loan Specialist at Churchill Mortgage Corporation NMLS # 228406
Industry Banking
Experience
Churchill Mortgage Corporation NMLS # 1591 July 2015 - Present
USAA August 2014 - July 2015
Bank of Arizona February 2014 - August 2014
Bank of America February 2012 - November 2013
Ovation Home Loans June 2011 - December 2011
First Credit Union January 2011 - June 2011
Neighborhood Assistance Corporation of America January 2010 - January 2011
Skills
Refinance, Mortgage Lending, Customer Service, Credit Analysis, Loans, Finance, FHA, Loan Origination, Sales, Investment Properties, Mortgage Marketing, Residential Homes, VA loans, Mortgage Banking, Residential Mortgages, Credit, Foreclosures, Investments, USDA, Home Equity Loans, VA Loans, Banking, Underwriting, Real Estate, FHA Financing, Mortgage Underwriting, Consumer Lending, First Time Home Buyers, Management, Construction Loans, Government Loans, Real Estate Financing, Sales Management, Home Equity Lines of...
Education
Golden West College 1968 — 1970
AA, Business Administration
Marina High School 1963 — 1967
Graduate, College/University Preparatory and Advanced High School/Secondary Diploma Program
Churchill Mortgage Corporation NMLS # 1591 July 2015 - Present
USAA August 2014 - July 2015
Bank of Arizona February 2014 - August 2014
Bank of America February 2012 - November 2013
Ovation Home Loans June 2011 - December 2011
First Credit Union January 2011 - June 2011
Neighborhood Assistance Corporation of America January 2010 - January 2011
Skills
Refinance, Mortgage Lending, Customer Service, Credit Analysis, Loans, Finance, FHA, Loan Origination, Sales, Investment Properties, Mortgage Marketing, Residential Homes, VA loans, Mortgage Banking, Residential Mortgages, Credit, Foreclosures, Investments, USDA, Home Equity Loans, VA Loans, Banking, Underwriting, Real Estate, FHA Financing, Mortgage Underwriting, Consumer Lending, First Time Home Buyers, Management, Construction Loans, Government Loans, Real Estate Financing, Sales Management, Home Equity Lines of...
Education
Golden West College 1968 — 1970
AA, Business Administration
Marina High School 1963 — 1967
Graduate, College/University Preparatory and Advanced High School/Secondary Diploma Program
Dan Harrier, MBA, PMP, CSSBB, CPBI Dan Harrier, MBA, PMP, CSSBB, CPBI's USAA Experience July 2014 - June 2015
Job Office Desktop Tools Developer at Teksouth Corporation
Industry Financial Services
Experience
Teksouth Corporation July 2015 - Present
USAA July 2014 - June 2015
Security Services Federal Credit Union January 2014 - July 2014
Resources Global Professionals November 2013 - December 2013
SAIC October 2011 - June 2013
SAIC March 2010 - October 2011
Tapestry Solutions November 2004 - March 2010
USAF June 1978 - January 2005
Skills
Program Management, DoD, Process Improvement, XML, Analysis, Six Sigma, Leadership, Defense, Government, Security Clearance, Supply Chain Management, Excel and Data..., Logistics, Change Management, Strategic Planning, Air Force, Business Analysis, Data Analysis, PMP, Business Process..., Operations Management, Agile Methodologies, Risk Management, Military, Project Planning, Testing, Strategy, Integration, Training, Team Leadership, Command, Cross-functional Team..., Requirements Analysis, Procurement, Access, Team Building, Quality Assurance, Software Documentation, Vendor Management, Business Intelligence, Visio, Government Contracting, Resource Management, Supply Chain, Business Process, MS Project, SharePoint, Project Management, Security, SDLC
Education
United States Air Force Academy 1978 — 1982
BS, Computer Science
Georgia College and State University 1991 — 1993
MBA, Business Administration
Villanova University 2011 — 2013
Certificates, Six Sigma (CSSBB), Project Mgt Prof (PMP), Business Intelligence (CPBI), ITIL
Southwestern Illinois College 2004 — 2010
Certificates, Web Design, Java, Visual Basic.net
Teksouth Corporation July 2015 - Present
USAA July 2014 - June 2015
Security Services Federal Credit Union January 2014 - July 2014
Resources Global Professionals November 2013 - December 2013
SAIC October 2011 - June 2013
SAIC March 2010 - October 2011
Tapestry Solutions November 2004 - March 2010
USAF June 1978 - January 2005
Skills
Program Management, DoD, Process Improvement, XML, Analysis, Six Sigma, Leadership, Defense, Government, Security Clearance, Supply Chain Management, Excel and Data..., Logistics, Change Management, Strategic Planning, Air Force, Business Analysis, Data Analysis, PMP, Business Process..., Operations Management, Agile Methodologies, Risk Management, Military, Project Planning, Testing, Strategy, Integration, Training, Team Leadership, Command, Cross-functional Team..., Requirements Analysis, Procurement, Access, Team Building, Quality Assurance, Software Documentation, Vendor Management, Business Intelligence, Visio, Government Contracting, Resource Management, Supply Chain, Business Process, MS Project, SharePoint, Project Management, Security, SDLC
Education
United States Air Force Academy 1978 — 1982
BS, Computer Science
Georgia College and State University 1991 — 1993
MBA, Business Administration
Villanova University 2011 — 2013
Certificates, Six Sigma (CSSBB), Project Mgt Prof (PMP), Business Intelligence (CPBI), ITIL
Southwestern Illinois College 2004 — 2010
Certificates, Web Design, Java, Visual Basic.net
Sarah Matthias Sarah Matthias's USAA Experience February 2012 - April 2012
Job Investment Advisor at World Financial Group (WFG)
Industry Financial Services
Experience
World Financial Group (WFG) April 2013 - Present
Mughal Strategies Global Partners January 2009 - Present
USAA February 2012 - April 2012
Georgia Gwinnett College October 2010 - December 2010
Follett Higher Education Group November 2006 - February 2007
Express Fashions June 2005 - November 2005
Education
Georgia Gwinnett College 2008 — 2011
BBA, Finance
Georgia State University 2004 — 2007
Georgia State University
World Financial Group (WFG) April 2013 - Present
Mughal Strategies Global Partners January 2009 - Present
USAA February 2012 - April 2012
Georgia Gwinnett College October 2010 - December 2010
Follett Higher Education Group November 2006 - February 2007
Express Fashions June 2005 - November 2005
Education
Georgia Gwinnett College 2008 — 2011
BBA, Finance
Georgia State University 2004 — 2007
Georgia State University
Tony Moler Tony Moler's USAA Experience April 2000 - July 2006
Job Title Document Processor at State Farm Insurance
Industry Insurance
Experience
State Farm Insurance April 2014 - Present
VA ABC August 2013 - May 2014
Enterprise Rent-A-Car July 2013 - April 2014
Go2IT Group, the Gore Group March 2012 - October 2012
MyComputerCareer.com December 2010 - July 2011
Horace Mann December 2007 - December 2010
USAA April 2000 - July 2006
Skills
Microsoft 7, XP, Vista,..., Windows 7, XP, Training, Customer Service, Help Desk Support, Underwriting, Claim, Networking, Outlook, Access, Troubleshooting, Process Improvement, System Administration, Computer Hardware, Insurance
Education
MyComputer Career.com 2010 — 2011
George Mason University 1990 — 1993
Brain Surgeon - Cowboy Astronaut
State Farm Insurance April 2014 - Present
VA ABC August 2013 - May 2014
Enterprise Rent-A-Car July 2013 - April 2014
Go2IT Group, the Gore Group March 2012 - October 2012
MyComputerCareer.com December 2010 - July 2011
Horace Mann December 2007 - December 2010
USAA April 2000 - July 2006
Skills
Microsoft 7, XP, Vista,..., Windows 7, XP, Training, Customer Service, Help Desk Support, Underwriting, Claim, Networking, Outlook, Access, Troubleshooting, Process Improvement, System Administration, Computer Hardware, Insurance
Education
MyComputer Career.com 2010 — 2011
George Mason University 1990 — 1993
Brain Surgeon - Cowboy Astronaut
Mary Beth Rech Mary Beth Rech's USAA Experience November 2013 - Present
Job Auto Insurance at USAA
Industry Insurance
Experience
USAA November 2013 - Present
SMX March 2012 - September 2013
GlaxoSmithKline September 1999 - August 2010
Procter & Gamble November 1992 - August 1999
United States Air Force October 1985 - March 1990
Skills
Team Leadership, Building Relationships, Results Oriented, Leadership, Recruiting, Management, Sales, Customer Service, Sourcing, Retail, Logistics, Employee Relations, Human Resources, Performance Management
Education
Golden Gate University
MBA, Business Management
Kent State University
BBA, Marketing
USAA November 2013 - Present
SMX March 2012 - September 2013
GlaxoSmithKline September 1999 - August 2010
Procter & Gamble November 1992 - August 1999
United States Air Force October 1985 - March 1990
Skills
Team Leadership, Building Relationships, Results Oriented, Leadership, Recruiting, Management, Sales, Customer Service, Sourcing, Retail, Logistics, Employee Relations, Human Resources, Performance Management
Education
Golden Gate University
MBA, Business Management
Kent State University
BBA, Marketing
Jon Hadfield Jon Hadfield's USAA Experience March 2013 - Present
Job Securities Attorney at USAA
Industry Law Practice
Experience
USAA March 2013 - Present
Allen & Overy February 2012 - February 2013
Sutherland Asbill & Brennan LLP September 2005 - February 2012
U.S. Securities and Exchange Commission, Office of Market Intelligence January 2005 - April 2005
Investment Adviser Association October 2004 - December 2004
City of Baltimore, Project 5000 December 2002 - August 2004
NEXTEL Communications, General Counsel’s Site Leasing Services Department October 2000 - June 2002
Skills
Compliance, Investments, Hedge Funds, FINRA, Asset Management, Private Placements, Securities Regulation, Investment Products, Annuities, Securities Law, Securities, Insurance
Education
Georgetown University Law Center 2004 — 2005
Master of Laws (LL.M.), Securities and Financial Regulation
University of Baltimore School of Law 1997 — 2000
Doctor of Law (JD), Business Law Concentration
Lynchburg College 1992 — 1996
Bachelor of Arts (B.A.), with Honors, English-- Emphasis in Writing
USAA March 2013 - Present
Allen & Overy February 2012 - February 2013
Sutherland Asbill & Brennan LLP September 2005 - February 2012
U.S. Securities and Exchange Commission, Office of Market Intelligence January 2005 - April 2005
Investment Adviser Association October 2004 - December 2004
City of Baltimore, Project 5000 December 2002 - August 2004
NEXTEL Communications, General Counsel’s Site Leasing Services Department October 2000 - June 2002
Skills
Compliance, Investments, Hedge Funds, FINRA, Asset Management, Private Placements, Securities Regulation, Investment Products, Annuities, Securities Law, Securities, Insurance
Education
Georgetown University Law Center 2004 — 2005
Master of Laws (LL.M.), Securities and Financial Regulation
University of Baltimore School of Law 1997 — 2000
Doctor of Law (JD), Business Law Concentration
Lynchburg College 1992 — 1996
Bachelor of Arts (B.A.), with Honors, English-- Emphasis in Writing
Derek Donaldson Derek Donaldson's USAA Experience June 2014 - Present
Job Software Developer and Integrator III at USAA
Industry Information Technology and Services
Experience
USAA June 2014 - Present
Georgia Gwinnett College April 2013 - July 2013
Emagination Computer Camps June 2010 - July 2013
Skills
Java, HTML, CSS, JavaScript, Mobile Applications, Android, Eclipse, jQuery, Technical Support, PC building, Databases, Database Modeling, Software Development, SQL, Programming
Education
Georgia Gwinnett College 2010 — 2014
Bachelor's Degree, Software Development, 3.93
USAA June 2014 - Present
Georgia Gwinnett College April 2013 - July 2013
Emagination Computer Camps June 2010 - July 2013
Skills
Java, HTML, CSS, JavaScript, Mobile Applications, Android, Eclipse, jQuery, Technical Support, PC building, Databases, Database Modeling, Software Development, SQL, Programming
Education
Georgia Gwinnett College 2010 — 2014
Bachelor's Degree, Software Development, 3.93
Hien Glory Cung Hien Glory Cung's USAA Experience 1990 - 1991
Job Cofounder / CEO at TrustViet
Industry Outsourcing/Offshoring
Experience
TrustViet November 2009 - Present
Advisal, LLC December 2006 - Present
Advantek Enterprises Inc. October 1996 - September 2006
IBM Global Services March 1995 - October 1996
BellSouth Telecommunications February 1994 - March 1995
Total Systems Services, Inc. January 1993 - February 1994
GTE Interactive Systems 1991 - 1992
USAA 1990 - 1991
The Continuum Company 1988 - 1990
Georgia-Pacific LLC 1986 - 1988
Skills
Data Mining, Business Intelligence, Integration, Web Design, Technical Training, Software Development, Outsourcing, Databases, Business Strategy, Business Management, Business Analysis, Team Leadership, Operations Management, Planning, Strategic Planning, New Business Development, Business Planning, Online Marketing, Management Consulting, Market Research, Team Building, Marketing Strategy, Problem Solving, Sales Management, Customer Relations, Negotiation, ERP, Change Management, Product Development, E-commerce, Risk Management, Digital Marketing, Analysis, Teamwork, Account Management, Retail, Entrepreneurship, Start-ups, Team Management, Budgeting, Social Media, Contract Negotiation, English, Telecommunications, Social Media Marketing, Marketing Communications, Web Development, Cloud Computing, RIA, Mergers
Education
Georgia State University - J. Mack Robinson College of Business 1986 — 1988
MS, Computer Information Systems
University of Minnesota-Twin Cities 1975 — 1976
MBA Studies, Management Information Systems
Van Hanh University 1970 — 1973
BBA, Business Administration
Saigon UNiversity - Faculty of Letters 1967 — 1970
BA, English Literature
TrustViet November 2009 - Present
Advisal, LLC December 2006 - Present
Advantek Enterprises Inc. October 1996 - September 2006
IBM Global Services March 1995 - October 1996
BellSouth Telecommunications February 1994 - March 1995
Total Systems Services, Inc. January 1993 - February 1994
GTE Interactive Systems 1991 - 1992
USAA 1990 - 1991
The Continuum Company 1988 - 1990
Georgia-Pacific LLC 1986 - 1988
Skills
Data Mining, Business Intelligence, Integration, Web Design, Technical Training, Software Development, Outsourcing, Databases, Business Strategy, Business Management, Business Analysis, Team Leadership, Operations Management, Planning, Strategic Planning, New Business Development, Business Planning, Online Marketing, Management Consulting, Market Research, Team Building, Marketing Strategy, Problem Solving, Sales Management, Customer Relations, Negotiation, ERP, Change Management, Product Development, E-commerce, Risk Management, Digital Marketing, Analysis, Teamwork, Account Management, Retail, Entrepreneurship, Start-ups, Team Management, Budgeting, Social Media, Contract Negotiation, English, Telecommunications, Social Media Marketing, Marketing Communications, Web Development, Cloud Computing, RIA, Mergers
Education
Georgia State University - J. Mack Robinson College of Business 1986 — 1988
MS, Computer Information Systems
University of Minnesota-Twin Cities 1975 — 1976
MBA Studies, Management Information Systems
Van Hanh University 1970 — 1973
BBA, Business Administration
Saigon UNiversity - Faculty of Letters 1967 — 1970
BA, English Literature
John David (J.D.) Livingston's USAA Experience January 2014 - Present
Job Director Annuities, USAA Life Company
Industry Financial Services
Experience
USAA January 2014 - Present
USAA 2010 - Present
Aflac April 2006 - 2010
AmerisourceBergen; PharMerica 2004 - April 2006
Agilent Technologies; Hewlett-Packard 2000 - 2003
Cintas 1998 - 2000
Southwire 1995 - 1996
Skills
Product Marketing, Product Management, Product Development, Product Launch, Analytics, Product Lifecycle..., Marketing, Cross-functional Team..., Life Insurance, Dental Insurance, Disability Insurance, Segmentation, Strategy, Competitive Analysis
Education
Georgia Institute of Technology
MBA
University of Florida
B.S.
USAA January 2014 - Present
USAA 2010 - Present
Aflac April 2006 - 2010
AmerisourceBergen; PharMerica 2004 - April 2006
Agilent Technologies; Hewlett-Packard 2000 - 2003
Cintas 1998 - 2000
Southwire 1995 - 1996
Skills
Product Marketing, Product Management, Product Development, Product Launch, Analytics, Product Lifecycle..., Marketing, Cross-functional Team..., Life Insurance, Dental Insurance, Disability Insurance, Segmentation, Strategy, Competitive Analysis
Education
Georgia Institute of Technology
MBA
University of Florida
B.S.
Annette Fischer, CPA's USAA Experience February 2011 - September 2011
Job Risk and Leadership Consultant seeking opportunitites
Industry Financial Services
Experience
Annette Fischer, CPA February 2015 - Present
Blue Cross Blue Shield of North Carolina June 2012 - February 2015
USAA February 2011 - September 2011
Robert Half Management Resources February 2010 - January 2011
Fidelity Investments 2007 - 2009
SunTrust Bank 2005 - December 2006
SunTrust Bank 2004 - 2005
SunTrust Bank 2002 - 2004
Annette Fischer, CPA January 2001 - September 2002
PolyOne 1998 - 2000
Skills
Enterprise Risk..., Operational Risk..., Risk Management, Internal Controls, Finance, Auditing, Business Analysis, Financial Analysis, Sarbanes-Oxley, Financial Services, Internal Audit, Project Management, Business Process..., IT Audit, Governance, Sarbanes-Oxley Act, Insurance, Fraud, Strategic Financial..., Banking, CPA, Corporate Governance, Enterprise Software, COBIT, Financial Planning, Health Insurance, Risk Assessment, COSO, Financial Modeling, GRC, Innovation Consulting, Business Process Mapping, Due Diligence, Program Development, Risk Management and Own..., Model Audit Rule, Information Systems..., Access Database, Visio, Six Sigma, Wealth Management, Investment Advisory, IRAs, Basel II, Business Requirements, system requirements, SAP Implementation, Manufacturing, Pharmaceutical..., Qualified Retirement...
Education
North Carolina State University
Certificate, Certified Financial Planning Program
Georgia State University
Accounting, 3.75
University of Kansas
B.S., Business Adminstration
Annette Fischer, CPA February 2015 - Present
Blue Cross Blue Shield of North Carolina June 2012 - February 2015
USAA February 2011 - September 2011
Robert Half Management Resources February 2010 - January 2011
Fidelity Investments 2007 - 2009
SunTrust Bank 2005 - December 2006
SunTrust Bank 2004 - 2005
SunTrust Bank 2002 - 2004
Annette Fischer, CPA January 2001 - September 2002
PolyOne 1998 - 2000
Skills
Enterprise Risk..., Operational Risk..., Risk Management, Internal Controls, Finance, Auditing, Business Analysis, Financial Analysis, Sarbanes-Oxley, Financial Services, Internal Audit, Project Management, Business Process..., IT Audit, Governance, Sarbanes-Oxley Act, Insurance, Fraud, Strategic Financial..., Banking, CPA, Corporate Governance, Enterprise Software, COBIT, Financial Planning, Health Insurance, Risk Assessment, COSO, Financial Modeling, GRC, Innovation Consulting, Business Process Mapping, Due Diligence, Program Development, Risk Management and Own..., Model Audit Rule, Information Systems..., Access Database, Visio, Six Sigma, Wealth Management, Investment Advisory, IRAs, Basel II, Business Requirements, system requirements, SAP Implementation, Manufacturing, Pharmaceutical..., Qualified Retirement...
Education
North Carolina State University
Certificate, Certified Financial Planning Program
Georgia State University
Accounting, 3.75
University of Kansas
B.S., Business Adminstration
Nathan McKinley's USAA Experience September 2006 - Present
Job Head of USAA's Military Affinity Group
Industry Financial Services
Experience
USAA September 2006 - Present
MBNA America Bank N.A. 1990 - 2006
Skills
Credit, Portfolio Management, Executive Management, Insurance, Business Analysis, Credit Cards, Product Development, Banking, Loans, Series 7, Risk Management, Leadership, Program Management, Change Management, Cross-functional Team..., Financial Analysis, Financial Services, Strategic Planning, Business Strategy, Mutual Funds, Process Improvement, Vendor Management, Wealth Management, Underwriting, Credit Risk, Analytics, Project Management, Financial Risk, Strategy, Investments, Segmentation, Operations Management, Mergers & Acquisitions, Strategic Financial..., Management
Education
Georgetown University - The McDonough School of Business
BSBA, Finance
University of Baltimore
MBA
USAA September 2006 - Present
MBNA America Bank N.A. 1990 - 2006
Skills
Credit, Portfolio Management, Executive Management, Insurance, Business Analysis, Credit Cards, Product Development, Banking, Loans, Series 7, Risk Management, Leadership, Program Management, Change Management, Cross-functional Team..., Financial Analysis, Financial Services, Strategic Planning, Business Strategy, Mutual Funds, Process Improvement, Vendor Management, Wealth Management, Underwriting, Credit Risk, Analytics, Project Management, Financial Risk, Strategy, Investments, Segmentation, Operations Management, Mergers & Acquisitions, Strategic Financial..., Management
Education
Georgetown University - The McDonough School of Business
BSBA, Finance
University of Baltimore
MBA
Jessica Killin's USAA Experience Asst LDOffice of Senator Bill Nelson2000 - 2003
Job Assistant Vice President at USAA
Industry Insurance
Experience
USAA Asst LDOffice of Senator Bill Nelson2000 - 2003
Education
Georgetown University Law Center 2000 — 2004
University of Tampa 1991 — 1995
BS, Criminology and Political Science
USAA Asst LDOffice of Senator Bill Nelson2000 - 2003
Education
Georgetown University Law Center 2000 — 2004
University of Tampa 1991 — 1995
BS, Criminology and Political Science
Steve Choban's USAA Experience Contracts ManagerNikeDecember 2001 - January 2004
Job Corporate Negotiator at USAA
Industry Financial Services
Experience
USAA Contracts ManagerNikeDecember 2001 - January 2004
Education
Golden Gate University, School of Law 1979 — 1983
USAA Contracts ManagerNikeDecember 2001 - January 2004
Education
Golden Gate University, School of Law 1979 — 1983
Jessica Killin's USAA Experience Assistant Vice President of Federal Govt RelationsUSAA2007 - Present
Job Assistant Vice President at USAA
Industry Banking
Experience
USAA Assistant Vice President of Federal Govt RelationsUSAA2007 - Present
Education
Georgetown University Law Center 2000 — 2004
USAA Assistant Vice President of Federal Govt RelationsUSAA2007 - Present
Education
Georgetown University Law Center 2000 — 2004
Sheri Zeng's USAA Experience February 2013 - Present
Job Analyst credit risk, modeling
Industry Financial Services
Experience
USAA February 2013 - Present
USAA November 2010 - January 2013
Austin Logistics April 2007 - November 2010
capital one 2006 - 2007
Best Buy 2005 - 2005
Skills
Predictive Analytics, Predictive Modeling, Statistical Modeling, SAS, Analytics, Data Mining, Credit Risk, Time Series Analysis, Segmentation, Statistics, Marketing Analytics, R, Data Analysis, Credit Cards, Basel II, Business Analytics, Risk Management, Financial Risk, Database Marketing, SQL, Financial Modeling
Education
Georgia State University 2003 — 2004
M.A, Economics
Beijing University 1996 — 2000
B.A, Economics
USAA February 2013 - Present
USAA November 2010 - January 2013
Austin Logistics April 2007 - November 2010
capital one 2006 - 2007
Best Buy 2005 - 2005
Skills
Predictive Analytics, Predictive Modeling, Statistical Modeling, SAS, Analytics, Data Mining, Credit Risk, Time Series Analysis, Segmentation, Statistics, Marketing Analytics, R, Data Analysis, Credit Cards, Basel II, Business Analytics, Risk Management, Financial Risk, Database Marketing, SQL, Financial Modeling
Education
Georgia State University 2003 — 2004
M.A, Economics
Beijing University 1996 — 2000
B.A, Economics
Rachael weiss's USAA Experience 1977 - 1999
Job Student at St. Mary's College of Maryland
Industry Accounting
Experience
usaa 1977 - 1999
Education
St. Mary's College of Maryland 2007 — 2011
Georgetown University 1980 — 1984
jd
usaa 1977 - 1999
Education
St. Mary's College of Maryland 2007 — 2011
Georgetown University 1980 — 1984
jd
Brian MacDermott's USAA Experience September 2005 - January 2008
Job Consumer Product Strategic Analyst I at Bank of America
Industry Banking
Experience
Bank of America August 2013 - Present
Bank of America January 2008 - Present
USAA September 2005 - January 2008
Skills
Microsoft Office, Loans, Project Management, Data Analysis, Analysis, Access, SharePoint, SharePoint Designer, Microsoft Excel, Microsoft SQL Server
Education
Northern Arizona University 2002 — 2004
Bachelor of Science (B.S.), History
Glendale Community College 1999 — 2002
Associate of Arts and Sciences (AAS), General Studies
Bank of America August 2013 - Present
Bank of America January 2008 - Present
USAA September 2005 - January 2008
Skills
Microsoft Office, Loans, Project Management, Data Analysis, Analysis, Access, SharePoint, SharePoint Designer, Microsoft Excel, Microsoft SQL Server
Education
Northern Arizona University 2002 — 2004
Bachelor of Science (B.S.), History
Glendale Community College 1999 — 2002
Associate of Arts and Sciences (AAS), General Studies
Tiaudra R. Shaw, CFP®'s USAA Experience May 2015 - Present
Job Wealth Manager at USAA Wealth Management
Industry Investment Management
Experience
USAA May 2015 - Present
SunTrust Investment Services, Inc March 2004 - May 2015
Education
Georgia State University - J. Mack Robinson College of Business 2005 — 2009
MBA, Personal Financial Planning
Spelman College 1993 — 1997
USAA May 2015 - Present
SunTrust Investment Services, Inc March 2004 - May 2015
Education
Georgia State University - J. Mack Robinson College of Business 2005 — 2009
MBA, Personal Financial Planning
Spelman College 1993 — 1997
Jadda Baker's USAA Experience January 2013 - Present
Job Mortgage Fulfillment Senior Lead at USAA
Industry Financial Services
Experience
USAA January 2013 - Present
JPMorgan Chase July 2012 - January 2013
JPMorgan Chase November 2009 - July 2012
Access Capital Group March 2008 - October 2009
HSBC Mortgage Services June 2004 - November 2007
Alpine Mortgage December 2003 - June 2004
Alpine Mortgage March 2003 - December 2003
Alpine Affiliates March 2002 - March 2003
Office Organization and Project Management January 2001 - March 2002
Proud Parents Preschool August 1996 - December 2000
Skills
Problem Solving, SOA, Self Starter, Perceptive, Mortgage Lending, FHA, Sales, USDA, Loans, Management, Refinance, CRM
Education
Glendale Community College 2001 — 2002
Psychology/Business Development
USAA January 2013 - Present
JPMorgan Chase July 2012 - January 2013
JPMorgan Chase November 2009 - July 2012
Access Capital Group March 2008 - October 2009
HSBC Mortgage Services June 2004 - November 2007
Alpine Mortgage December 2003 - June 2004
Alpine Mortgage March 2003 - December 2003
Alpine Affiliates March 2002 - March 2003
Office Organization and Project Management January 2001 - March 2002
Proud Parents Preschool August 1996 - December 2000
Skills
Problem Solving, SOA, Self Starter, Perceptive, Mortgage Lending, FHA, Sales, USDA, Loans, Management, Refinance, CRM
Education
Glendale Community College 2001 — 2002
Psychology/Business Development
Joseph Barr's USAA Experience November 2001 - August 2009
Job Wealth Management Advisor
Industry Financial Services
Experience
TIAA-CREF May 2015 - Present
Pinnacle Peak Financial LLC August 2013 - May 2015
E*TRADE Financial August 2009 - June 2013
USAA November 2001 - August 2009
Enterprise Rent-A-Car November 2000 - November 2001
Discover Financial Services August 1997 - November 2000
Skills
Strategic Financial..., Mutual Funds, Retirement Planning, Wealth Management, Insurance, Investments, Financial Services, Life Insurance, Financial Analysis, Risk Management, Banking, Retirement, Portfolio Management, Fixed Annuities, Process Improvement, Securities, Underwriting, Series 63, Financial Planners, Sales, Asset Managment, Financial Advisory, Employee Benefits, Series 7, Estate Planning, Asset Allocation, Fixed Income, Customer Service
Education
University of Phoenix 2004 — 2007
Bachelor of Arts, Marketing
Glendale Community College 1997 — 2004
Associate of Arts, General Studies
TIAA-CREF May 2015 - Present
Pinnacle Peak Financial LLC August 2013 - May 2015
E*TRADE Financial August 2009 - June 2013
USAA November 2001 - August 2009
Enterprise Rent-A-Car November 2000 - November 2001
Discover Financial Services August 1997 - November 2000
Skills
Strategic Financial..., Mutual Funds, Retirement Planning, Wealth Management, Insurance, Investments, Financial Services, Life Insurance, Financial Analysis, Risk Management, Banking, Retirement, Portfolio Management, Fixed Annuities, Process Improvement, Securities, Underwriting, Series 63, Financial Planners, Sales, Asset Managment, Financial Advisory, Employee Benefits, Series 7, Estate Planning, Asset Allocation, Fixed Income, Customer Service
Education
University of Phoenix 2004 — 2007
Bachelor of Arts, Marketing
Glendale Community College 1997 — 2004
Associate of Arts, General Studies
Debra Barnes's USAA Experience July 2012 - Present
Job System Analyst
Industry Information Technology and Services
Experience
USAA July 2012 - Present
USAA May 2011 - June 2012
Rationale July 2010 - December 2010
TMI-The Episcopal School of Texas January 2010 - June 2010
Toolbox Studios, Inc. 2006 - 2009
UTSA Small Business Development Center 2005 - 2006
RGP Global Professionals 2004 - 2005
Apple 1984 - 1994
Skills
Project Management, Web Project Management, Process Improvement, Systems Analysis, Agile Methodologies, Requirements Gathering, Business Process..., Web Development, Creative Direction, Leadership, Software Project..., Business Analysis, Vendor Management, Management, SDLC
Education
Golden Gate University 1988 — 1990
MBA, Executive Business Management
USAA July 2012 - Present
USAA May 2011 - June 2012
Rationale July 2010 - December 2010
TMI-The Episcopal School of Texas January 2010 - June 2010
Toolbox Studios, Inc. 2006 - 2009
UTSA Small Business Development Center 2005 - 2006
RGP Global Professionals 2004 - 2005
Apple 1984 - 1994
Skills
Project Management, Web Project Management, Process Improvement, Systems Analysis, Agile Methodologies, Requirements Gathering, Business Process..., Web Development, Creative Direction, Leadership, Software Project..., Business Analysis, Vendor Management, Management, SDLC
Education
Golden Gate University 1988 — 1990
MBA, Executive Business Management
Gayle Guest-Brown, MBA, PMP's USAA Experience June 1995 - June 1998
Job Executive Director at The Domestic Violence & Sexual Assault Coalition
Industry Nonprofit Organization Management
Experience
The Domestic Violence and Sexual Assault Coalition (DVSAC) October 2012 - Present
Hewlett-Packard December 2011 - September 2012
Hewlett Packard July 2008 - December 2011
Hewlett-Packard 2002 - 2008
Hewlett-Packard 2000 - 2002
Hewlett-Packard July 1998 - August 2000
USAA June 1995 - June 1998
Skills
Financial Analysis, Teamwork, Negotiation, Financial Planning, Financial Reporting, Problem Solving, Strategic Planning, Business Planning, People Management, Team Leadership, Time Management, Operations Management, Procurement, Team Building, New Business Development, Vendor Management, Insurance, Planning, Grant Writing, Fundraising, Project Planning, Management, Organizational..., Program Management, Project Management, Strategy, Business Process..., Process Improvement, Leadership, Change Management, Product Management, Customer Service, Cross-functional Team..., Nonprofits, Business Analysis, Business Development, Sales, Management Consulting, Business Process, Outsourcing, PMP, Analysis, Analytics, Project Portfolio..., Business Strategy, Public Speaking, Budgets, Training, Leadership Development
Education
University of California, Davis - Graduate School of Management 1994 — 1998
MBA, Finance & Marketing
The George Washington University - School of Business 2008 — 2008
Risk Managment & Scheduling and Cost Control
Golden Gate University
Bachelor's degree, Business
The Domestic Violence and Sexual Assault Coalition (DVSAC) October 2012 - Present
Hewlett-Packard December 2011 - September 2012
Hewlett Packard July 2008 - December 2011
Hewlett-Packard 2002 - 2008
Hewlett-Packard 2000 - 2002
Hewlett-Packard July 1998 - August 2000
USAA June 1995 - June 1998
Skills
Financial Analysis, Teamwork, Negotiation, Financial Planning, Financial Reporting, Problem Solving, Strategic Planning, Business Planning, People Management, Team Leadership, Time Management, Operations Management, Procurement, Team Building, New Business Development, Vendor Management, Insurance, Planning, Grant Writing, Fundraising, Project Planning, Management, Organizational..., Program Management, Project Management, Strategy, Business Process..., Process Improvement, Leadership, Change Management, Product Management, Customer Service, Cross-functional Team..., Nonprofits, Business Analysis, Business Development, Sales, Management Consulting, Business Process, Outsourcing, PMP, Analysis, Analytics, Project Portfolio..., Business Strategy, Public Speaking, Budgets, Training, Leadership Development
Education
University of California, Davis - Graduate School of Management 1994 — 1998
MBA, Finance & Marketing
The George Washington University - School of Business 2008 — 2008
Risk Managment & Scheduling and Cost Control
Golden Gate University
Bachelor's degree, Business
Bret Gallaway's USAA Experience 2004 - 2012
Job SVP at Trinity Health
Industry Hospital & Health Care
Experience
Trinity Health July 2014 - Present
Trinity Health 2012 - 2014
USAA 2004 - 2012
Morgan Stanley 2000 - 2004
Chicago Board of Trade 1997 - 2000
CNFA 1993 - 1997
US Treasury 1990 - 1993
U.S. Department of the Interior 1989 - 1990
Skills
Corporate Communications, Leadership, Brand Development, Marketing, Strategy
Education
Georgetown University
MPP, Public Policy
Marquette University
BA, Journalism
Trinity Health July 2014 - Present
Trinity Health 2012 - 2014
USAA 2004 - 2012
Morgan Stanley 2000 - 2004
Chicago Board of Trade 1997 - 2000
CNFA 1993 - 1997
US Treasury 1990 - 1993
U.S. Department of the Interior 1989 - 1990
Skills
Corporate Communications, Leadership, Brand Development, Marketing, Strategy
Education
Georgetown University
MPP, Public Policy
Marquette University
BA, Journalism
Bernard Flowers's USAA Experience October 2007 - Present
Job Project Manager
Industry Program Development
Experience
USAA October 2007 - Present
JIOWC 2002 - 2008
US Air Force 1987 - 2008
Joint Information Operations Warfare Command December 2006 - October 2007
Joint Information Operations Warfare Command April 2005 - December 2006
Education
Golden Gate University 1990 — 1991
Masters, Public Administration
USAA October 2007 - Present
JIOWC 2002 - 2008
US Air Force 1987 - 2008
Joint Information Operations Warfare Command December 2006 - October 2007
Joint Information Operations Warfare Command April 2005 - December 2006
Education
Golden Gate University 1990 — 1991
Masters, Public Administration
Levar Robinson's USAA Experience March 2014 - Present
Job Software Developer
Industry Information Technology and Services
Experience
USAA March 2014 - Present
BRTRC October 2013 - February 2014
STS International, Inc. September 2011 - November 2012
ITT Systems November 2007 - November 2010
Education
Georgia Perimeter College
Augusta Technical College
Computer Programming
Griffin Technical College 2007 — 2007
Data networking
USAA March 2014 - Present
BRTRC October 2013 - February 2014
STS International, Inc. September 2011 - November 2012
ITT Systems November 2007 - November 2010
Education
Georgia Perimeter College
Augusta Technical College
Computer Programming
Griffin Technical College 2007 — 2007
Data networking
Kevin Geary's USAA Experience April 2002 - Present
Job Assistant VicePresident, USAA
Industry Legal Services
Experience
USAA April 2002 - Present
Swartz Campbell 1999 - 2004
Education
Widener University School of Law (PA) 1989 — 1992
JD, Law
Gettysburg College 1985 — 1989
BA, Political Science
USAA April 2002 - Present
Swartz Campbell 1999 - 2004
Education
Widener University School of Law (PA) 1989 — 1992
JD, Law
Gettysburg College 1985 — 1989
BA, Political Science
Moses Heil's USAA Experience February 2010 - Present
Job Claims Service Manager
Industry Insurance
Experience
USAA February 2010 - Present
College Concepts February 2007 - February 2010
Target 2005 - 2007
EB Games 2004 - August 2005
Skills
Merchandising, Retail, Apparel, Fashion, Sales, Customer Service, Microsoft Office, Textiles, Negotiation, Advertising, Social Media, PowerPoint, Mac, Supply Chain, Microsoft Excel, Customer Satisfaction, Leadership, Time Management
Education
Nova Southeastern University 2011 — 2014
Master of Accounting
Georgia State University - J. Mack Robinson College of Business 2000 — 2005
Managerial Sciences
USAA February 2010 - Present
College Concepts February 2007 - February 2010
Target 2005 - 2007
EB Games 2004 - August 2005
Skills
Merchandising, Retail, Apparel, Fashion, Sales, Customer Service, Microsoft Office, Textiles, Negotiation, Advertising, Social Media, PowerPoint, Mac, Supply Chain, Microsoft Excel, Customer Satisfaction, Leadership, Time Management
Education
Nova Southeastern University 2011 — 2014
Master of Accounting
Georgia State University - J. Mack Robinson College of Business 2000 — 2005
Managerial Sciences
Stephanie Tannin's USAA Experience October 2010 - October 2012
Job Branch Manager at U.S. Bank
Industry Banking
Experience
U.S. Bank October 2012 - March 2014
USAA October 2010 - October 2012
BB&T October 2005 - July 2010
Skills
Consumer Lending, Small Business Lending, Loans, Credit, Retail Banking, Branch Management, Commercial Banking, Commercial Lending, Mortgage Lending, Banking, Lines Of Credit, Credit Analysis
Education
Glendale Community College 2011 — 2013
U.S. Bank October 2012 - March 2014
USAA October 2010 - October 2012
BB&T October 2005 - July 2010
Skills
Consumer Lending, Small Business Lending, Loans, Credit, Retail Banking, Branch Management, Commercial Banking, Commercial Lending, Mortgage Lending, Banking, Lines Of Credit, Credit Analysis
Education
Glendale Community College 2011 — 2013
Andrew Baab's USAA Experience December 2012 - August 2015
Job Andrew Baab
Industry Military
Experience
USAA December 2012 - August 2015
United States Marine Corps October 2011 - January 2013
US Marine CORPS January 2009 - October 2011
Pappadeaux Seafood Kitchen May 2007 - January 2009
International ALERT Academy March 2006 - October 2006
Skills
Military Operations, Military Experience, Military Training, Marine Corps, Force Protection, Combat Lifesaver, Program Management, Weapons, Operational Planning, Command, Military, Marksmanship, Electrical..., Schematic, Generators, Diesel Generators, Banking, Business, Databases, Information Management, Microsoft Office, Organizational..., Leadership Development, Training, Public Speaking, Leadership
Education
Glendale Community College 2015 — 2017
Bachelor’s Degree, Electrical and Electronics Engineering
Grand Canyon University 2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General, 3.89
Southwestern Christian College 2008 — 2009
Basic Ed, 3.86
Glendale Community College 2007 — 2008
Basic Ed, 3.846 GPA
USAA December 2012 - August 2015
United States Marine Corps October 2011 - January 2013
US Marine CORPS January 2009 - October 2011
Pappadeaux Seafood Kitchen May 2007 - January 2009
International ALERT Academy March 2006 - October 2006
Skills
Military Operations, Military Experience, Military Training, Marine Corps, Force Protection, Combat Lifesaver, Program Management, Weapons, Operational Planning, Command, Military, Marksmanship, Electrical..., Schematic, Generators, Diesel Generators, Banking, Business, Databases, Information Management, Microsoft Office, Organizational..., Leadership Development, Training, Public Speaking, Leadership
Education
Glendale Community College 2015 — 2017
Bachelor’s Degree, Electrical and Electronics Engineering
Grand Canyon University 2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General, 3.89
Southwestern Christian College 2008 — 2009
Basic Ed, 3.86
Glendale Community College 2007 — 2008
Basic Ed, 3.846 GPA
Eric Quilantang's USAA Experience July 2015 - Present
Job Associate
Industry Information Technology and Services
Experience
USAA July 2015 - Present
JPMorgan Chase 2012 - September 2015
American Home Mortgage Servicing 2009 - 2012
Texas Instruments 2001 - January 2010
Education
Georgia Institute of Technology
BS, Chemical Engineering
USAA July 2015 - Present
JPMorgan Chase 2012 - September 2015
American Home Mortgage Servicing 2009 - 2012
Texas Instruments 2001 - January 2010
Education
Georgia Institute of Technology
BS, Chemical Engineering
Dawn Lawver, MBA's USAA Experience May 1991 - April 2001
Job Owner of The Dawn of Organization
Industry Professional Training & Coaching
Experience
United Services Automobile Association May 2001 - September 2009
USAA May 1991 - April 2001
USAA January 1990 - January 1991
USAA January 1987 - January 1990
Skills
Leadership, Project Management, Professional Organizing, Office Organizing, Planning & Organizing..., Organizational..., Organizing Meetings, Organization, Organizational..., Organizational..., Management, Training, Team Leadership, Human Resources, Business Process, Microsoft Office, Call Center, Customer Service, Process Improvement, Coaching, Team Building, Strategic Planning, Social Networking, Insurance, Property & Casualty..., Microsoft Excel
Education
Golden Gate University 1988 — 1990
Master of Business Administration, Management
University of Nevada-Reno 1983 — 1987
Bachelor of Science (B.S.), Business Management
Chaparral High School
United Services Automobile Association May 2001 - September 2009
USAA May 1991 - April 2001
USAA January 1990 - January 1991
USAA January 1987 - January 1990
Skills
Leadership, Project Management, Professional Organizing, Office Organizing, Planning & Organizing..., Organizational..., Organizing Meetings, Organization, Organizational..., Organizational..., Management, Training, Team Leadership, Human Resources, Business Process, Microsoft Office, Call Center, Customer Service, Process Improvement, Coaching, Team Building, Strategic Planning, Social Networking, Insurance, Property & Casualty..., Microsoft Excel
Education
Golden Gate University 1988 — 1990
Master of Business Administration, Management
University of Nevada-Reno 1983 — 1987
Bachelor of Science (B.S.), Business Management
Chaparral High School
Lisa Maulden's USAA Experience October 2013 - Present
Job Financial Foundations Manager New Member Sales
Industry Financial Services
Experience
USAA October 2013 - Present
USAA Federal Savings Bank April 2007 - October 2013
Bank of America June 1993 - April 2007
Skills
Management, Customer Service, Project Management, Call Centers, Banking, Process Improvement, Insurance, Sales, Coaching, Credit, Finance, Team Building, Leadership, Customer Satisfaction, Program Management
Education
Walden University 2009 — 2012
BS Interdisciplinary Studies, Business Mgmt / Communication
Glendale Community College
General Studies
USAA October 2013 - Present
USAA Federal Savings Bank April 2007 - October 2013
Bank of America June 1993 - April 2007
Skills
Management, Customer Service, Project Management, Call Centers, Banking, Process Improvement, Insurance, Sales, Coaching, Credit, Finance, Team Building, Leadership, Customer Satisfaction, Program Management
Education
Walden University 2009 — 2012
BS Interdisciplinary Studies, Business Mgmt / Communication
Glendale Community College
General Studies
Imelda Idar's USAA Experience 2010 - Present
Job USAA Instructional Designer
Industry Education Management
Experience
USAA 2010 - Present
USAA 2009 - Present
Lockheed Martin June 2006 - July 2010
US Navy 1986 - 2001
Skills
Leadership Development, Program Management, Public Speaking, Microsoft Office, Strategic Planning, Research, Instructional Design, Change Management, PowerPoint, Project Management, Government, Customer Service, Policy, Instructional Technology, Analysis, Leadership, Captivate, Training, Management, Curriculum Design, ADDIE, Team Leadership, Learning Management, Blended Learning, Instructor-led Training, Learning Management..., Needs Analysis, E-Learning, SnagIt, Adult Education, Distance Learning, Performance Consulting, Camtasia, Organizational..., Human Performance, Training Delivery, Staff Development, Technical Writing, Lectora
Education
Georgetown University 1979 — 1984
Doctor of Philosophy (PhD), Applied Linguistics
The University of Texas at San Antonio 1975 — 1979
Master's degree, Bilingual, Multilingual, and Multicultural Education
USAA 2010 - Present
USAA 2009 - Present
Lockheed Martin June 2006 - July 2010
US Navy 1986 - 2001
Skills
Leadership Development, Program Management, Public Speaking, Microsoft Office, Strategic Planning, Research, Instructional Design, Change Management, PowerPoint, Project Management, Government, Customer Service, Policy, Instructional Technology, Analysis, Leadership, Captivate, Training, Management, Curriculum Design, ADDIE, Team Leadership, Learning Management, Blended Learning, Instructor-led Training, Learning Management..., Needs Analysis, E-Learning, SnagIt, Adult Education, Distance Learning, Performance Consulting, Camtasia, Organizational..., Human Performance, Training Delivery, Staff Development, Technical Writing, Lectora
Education
Georgetown University 1979 — 1984
Doctor of Philosophy (PhD), Applied Linguistics
The University of Texas at San Antonio 1975 — 1979
Master's degree, Bilingual, Multilingual, and Multicultural Education
Randy McKinney's USAA Experience 1998 - 2009
Job Claims Litigation Supervisor at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance June 2010 - Present
USAA 1998 - 2009
USAA 1994 - 1998
Education
Golden Gate University
B.S., Management
Farmers Insurance June 2010 - Present
USAA 1998 - 2009
USAA 1994 - 1998
Education
Golden Gate University
B.S., Management
Melissa Deckard's USAA Experience 1984 - 2015
Job Carolinas Healthcare System Manager, OnSite and Virtual Care
Industry Hospital & Health Care
Experience
Carolinas Healthcare System August 2014 - Present
USAA 1984 - 2015
USAA 1984 - 2015
Robert Half Finance & Accounting March 2013 - March 2014
Assured Signings, LLC. January 2012 - March 2014
Carolina Bone & Joint, PA August 2008 - January 2012
Siskin Hospital for Physical Rehabilitation January 2005 - August 2007
HealthSouth/Physicians' Surgery Center of Chattanooga April 1996 - December 2004
Bellair Expediting 1988 - 1991
Skills
Revenue Cycle, Healthcare Information..., Managed Care, Healthcare, Hospitals, Healthcare Consulting, Physician Relations, Medicine, Contract Negotiation, Strategic Planning, Physicians, Healthcare Management, Leadership, Clinical Research, Practice Management, Medicare, EMR, EHR, HIPAA
Education
Georgia State University 1991 — 1994
MBA/MHA, Bus.Admin/Health Admin.
Mediation, Inc. 2011 — 2011
Certified Mediator Training
University of Florida
Carolinas Healthcare System August 2014 - Present
USAA 1984 - 2015
USAA 1984 - 2015
Robert Half Finance & Accounting March 2013 - March 2014
Assured Signings, LLC. January 2012 - March 2014
Carolina Bone & Joint, PA August 2008 - January 2012
Siskin Hospital for Physical Rehabilitation January 2005 - August 2007
HealthSouth/Physicians' Surgery Center of Chattanooga April 1996 - December 2004
Bellair Expediting 1988 - 1991
Skills
Revenue Cycle, Healthcare Information..., Managed Care, Healthcare, Hospitals, Healthcare Consulting, Physician Relations, Medicine, Contract Negotiation, Strategic Planning, Physicians, Healthcare Management, Leadership, Clinical Research, Practice Management, Medicare, EMR, EHR, HIPAA
Education
Georgia State University 1991 — 1994
MBA/MHA, Bus.Admin/Health Admin.
Mediation, Inc. 2011 — 2011
Certified Mediator Training
University of Florida
Claudia White's USAA Experience June 1991 - April 2005
Job Project Manager at HewlettPackard
Industry Computer Hardware
Experience
Hewlett-Packard April 2005 - Present
USAA June 1991 - April 2005
Education
Golden Gate University
CIS
Hewlett-Packard April 2005 - Present
USAA June 1991 - April 2005
Education
Golden Gate University
CIS
Louis Wilcox's USAA Experience November 2011 - Present
Job Director of Trust at USAA
Industry Banking
Experience
USAA November 2011 - Present
Wilcox Advisors February 2009 - December 2011
US Trust at Bank of America Private Wealth Management January 2001 - January 2009
Bank of America Private Bank January 1998 - January 2001
Bank of America Private Bank January 1991 - January 1998
Bank of America Private Bank January 1990 - January 1991
CITIZENS AND SOUTHERN TRUST COMPANY January 1985 - January 1990
Skills
Wealth Management, Strategic Financial..., Risk Management, Series 7, Estate Planning, Leadership, Management, Asset Managment, Banking, Financial Services, Business Strategy, Recruiting, Wealth, Asset Management
Education
National Trust School
Georgia State University
MBA
Southern Trust School
The University of Georgia 1979 — 1983
BS, Economics
Darlington High School 1975 — 1979
USAA November 2011 - Present
Wilcox Advisors February 2009 - December 2011
US Trust at Bank of America Private Wealth Management January 2001 - January 2009
Bank of America Private Bank January 1998 - January 2001
Bank of America Private Bank January 1991 - January 1998
Bank of America Private Bank January 1990 - January 1991
CITIZENS AND SOUTHERN TRUST COMPANY January 1985 - January 1990
Skills
Wealth Management, Strategic Financial..., Risk Management, Series 7, Estate Planning, Leadership, Management, Asset Managment, Banking, Financial Services, Business Strategy, Recruiting, Wealth, Asset Management
Education
National Trust School
Georgia State University
MBA
Southern Trust School
The University of Georgia 1979 — 1983
BS, Economics
Darlington High School 1975 — 1979
Tammy O'Neill's USAA Experience October 2012 - Present
Job Underwriter at USAA
Industry Financial Services
Experience
USAA October 2012 - Present
Bank of America July 2012 - October 2012
Clayton Holdings June 2010 - July 2012
Law Offices of Daniel C. Consuegra March 2008 - June 2010
Clayton Holdings 2005 - 2008
New Century Mortgage Corporation 2004 - 2005
Fremont Investment and Loan 2003 - 2004
HSBC 2000 - 2003
IMC Mortgage Corporation 1997 - 2000
World Savings 1995 - 1997
Skills
Real Estate, Customer Relations, Database Administration, Mortgage Lending, Underwriting, Fraud, Credit, Compliance, Mortgage, FHA, VA, Conventional, Financial Analysis, Due Diligence, Credit Risk, Credit Analysis, Excel
Education
Golden Gate University
Northwood University 1978 — 1981
Business
Northwood University
A.A, Business Management
Mindleaders
University of South Florida
Oracle Database Developer
USAA October 2012 - Present
Bank of America July 2012 - October 2012
Clayton Holdings June 2010 - July 2012
Law Offices of Daniel C. Consuegra March 2008 - June 2010
Clayton Holdings 2005 - 2008
New Century Mortgage Corporation 2004 - 2005
Fremont Investment and Loan 2003 - 2004
HSBC 2000 - 2003
IMC Mortgage Corporation 1997 - 2000
World Savings 1995 - 1997
Skills
Real Estate, Customer Relations, Database Administration, Mortgage Lending, Underwriting, Fraud, Credit, Compliance, Mortgage, FHA, VA, Conventional, Financial Analysis, Due Diligence, Credit Risk, Credit Analysis, Excel
Education
Golden Gate University
Northwood University 1978 — 1981
Business
Northwood University
A.A, Business Management
Mindleaders
University of South Florida
Oracle Database Developer
Natalie Heinzeroth, RN, BSN's USAA Experience January 2007 - February 2011
Job Registered Nurse at Banner Health
Industry Medical Practice
Experience
Banner Health January 2013 - Present
Banner Good Samaritan Medical Center October 2011 - January 2013
Life Care Centers of America February 2011 - September 2011
USAA January 2007 - February 2011
USAA April 2005 - January 2007
Ultimate Electronics 2001 - 2005
Skills
Nursing, Insurance, Long-term Care, Healthcare, Healthcare Management, Medical Terminology, Hospitals, Policy, Customer Service, Cpr Certified, ACLS, EMR, super user, medical surgical, Telemetry, BLS, team lead, daisy nominee, NRP, STABLE, Postpartum
Education
Grand Canyon University 2010 — 2012
BSN, Nursing
Glendale Community College 2008 — 2010
RN, Nursing
Greenway High School 1996 — 2000
Advanced Studies, General Cirriculum
Banner Health January 2013 - Present
Banner Good Samaritan Medical Center October 2011 - January 2013
Life Care Centers of America February 2011 - September 2011
USAA January 2007 - February 2011
USAA April 2005 - January 2007
Ultimate Electronics 2001 - 2005
Skills
Nursing, Insurance, Long-term Care, Healthcare, Healthcare Management, Medical Terminology, Hospitals, Policy, Customer Service, Cpr Certified, ACLS, EMR, super user, medical surgical, Telemetry, BLS, team lead, daisy nominee, NRP, STABLE, Postpartum
Education
Grand Canyon University 2010 — 2012
BSN, Nursing
Glendale Community College 2008 — 2010
RN, Nursing
Greenway High School 1996 — 2000
Advanced Studies, General Cirriculum
Brad Magick, CPCU's USAA Experience June 2014 - Present
Job Product Management Director at USAA
Industry Financial Services
Experience
USAA June 2014 - Present
USAA October 2012 - May 2014
USAA January 2012 - September 2012
USAA July 2011 - December 2011
USAA September 2006 - June 2011
USAA May 2005 - September 2006
USAA May 2004 - May 2005
University of Phoenix May 2003 - May 2004
Gifu Prefecture Board of Education 1999 - 2002
Skills
Risk Management, Process Improvement, Data Analysis, Problem Solving, Coaching, Tealeaf, Tableau, SAS, Access, Excel, Verint, Underwriting, Leadership, Analysis, Property, Insurance
Education
University of Arizona 1996 — 1999
Bachelor's Degree, Management Information Systems
Glendale Community College 1995 — 1996
USAA June 2014 - Present
USAA October 2012 - May 2014
USAA January 2012 - September 2012
USAA July 2011 - December 2011
USAA September 2006 - June 2011
USAA May 2005 - September 2006
USAA May 2004 - May 2005
University of Phoenix May 2003 - May 2004
Gifu Prefecture Board of Education 1999 - 2002
Skills
Risk Management, Process Improvement, Data Analysis, Problem Solving, Coaching, Tealeaf, Tableau, SAS, Access, Excel, Verint, Underwriting, Leadership, Analysis, Property, Insurance
Education
University of Arizona 1996 — 1999
Bachelor's Degree, Management Information Systems
Glendale Community College 1995 — 1996
Don Rawson's USAA Experience May 2008 - November 2010
Job System Tester at RightsourceRx
Industry Pharmaceuticals
Experience
RightSource Rx June 2014 - Present
Roush Industries June 2013 - Present
RightsourceRx May 2013 - June 2014
RightsourceRx July 2011 - May 2013
RightsourceRx November 2010 - July 2011
USAA May 2008 - November 2010
USAA January 2007 - May 2008
CIGNA Healthcare July 2005 - January 2007
CIGNA Healthcare December 2004 - July 2005
CIGNA Healthcare February 2000 - December 2004
Skills
Insurance, Customer Service, Training, Software Documentation, Benefits Administration, Sales, Technical Support, Research, Finance, Healthcare, Employee Benefits, Call Center, Process Improvement, Outlook, PeopleSoft, Call Centers, Access, Management, Leadership, Data Analysis
Education
Ironwood High School 1989 — 1993
Diploma
Glendale Community College
RightSource Rx June 2014 - Present
Roush Industries June 2013 - Present
RightsourceRx May 2013 - June 2014
RightsourceRx July 2011 - May 2013
RightsourceRx November 2010 - July 2011
USAA May 2008 - November 2010
USAA January 2007 - May 2008
CIGNA Healthcare July 2005 - January 2007
CIGNA Healthcare December 2004 - July 2005
CIGNA Healthcare February 2000 - December 2004
Skills
Insurance, Customer Service, Training, Software Documentation, Benefits Administration, Sales, Technical Support, Research, Finance, Healthcare, Employee Benefits, Call Center, Process Improvement, Outlook, PeopleSoft, Call Centers, Access, Management, Leadership, Data Analysis
Education
Ironwood High School 1989 — 1993
Diploma
Glendale Community College
Jerri Hinrichs's USAA Experience January 1985 - Present
Job Director, Business Development at USAA
Industry Architecture & Planning
Experience
USAA January 1985 - Present
Skills
Residential Homes, Real Estate, Property Management, Investment Properties, Real Estate Transactions, Single Family Homes, First Time Home Buyers, Investors, Referrals, Foreclosures, Sellers, Relocation
Education
The University of Texas at San Antonio 1982 — 1985
Bachelor of Business Administration (BBA), Finance, General
Golden Gate University
Master of Business Administration (MBA)
USAA January 1985 - Present
Skills
Residential Homes, Real Estate, Property Management, Investment Properties, Real Estate Transactions, Single Family Homes, First Time Home Buyers, Investors, Referrals, Foreclosures, Sellers, Relocation
Education
The University of Texas at San Antonio 1982 — 1985
Bachelor of Business Administration (BBA), Finance, General
Golden Gate University
Master of Business Administration (MBA)
Brenda Lynons's USAA Experience Corporate OfficePhoenix International Raceway1998 - 2004
Job
Industry Investment Banking
Experience
USAA Corporate OfficePhoenix International Raceway1998 - 2004
Skills
Psych, Product Marketing, Licensed Insurance sales
Education
Fairfield Sr High
Glendale Community College
USAA Corporate OfficePhoenix International Raceway1998 - 2004
Skills
Psych, Product Marketing, Licensed Insurance sales
Education
Fairfield Sr High
Glendale Community College
Donald R. Hoock's USAA Experience November 2002 - Present
Job Executive Administration Director, Regional Site Management, USAA
Industry Financial Services
Experience
USAA November 2002 - Present
USAA July 2001 - November 2002
USAA October 1999 - July 2001
United States Air Force July 1991 - July 1996
United States Air Force September 1989 - June 1991
United States Air Force June 1988 - September 1989
United States Air Force May 1984 - June 1988
Skills
Executive Management, Leadership, Strategy, Training, Team Building, Strategic Planning, Leadership Development, Military, Business Continuation, Culture Shaping..., Risk Management, Change Management, Process Improvement, Project Planning, Business Process..., Human Resources, Management, Team Leadership, Analysis, Workshop Facilitation, Six Sigma, Performance Management, Organizational..., Business Process, Employee Relations, Program Management, Coaching, Vendor Management, Organizational..., Employee Engagement
Education
Regent University 2002 — 2004
MA, Management / Organizational Change & Development
Golden Gate University 1985 — 1987
MS, Human Resources Management
Troy State University 1978 — 1981
Bachelor of Applied Science (BASc), Resources Management
USAA November 2002 - Present
USAA July 2001 - November 2002
USAA October 1999 - July 2001
United States Air Force July 1991 - July 1996
United States Air Force September 1989 - June 1991
United States Air Force June 1988 - September 1989
United States Air Force May 1984 - June 1988
Skills
Executive Management, Leadership, Strategy, Training, Team Building, Strategic Planning, Leadership Development, Military, Business Continuation, Culture Shaping..., Risk Management, Change Management, Process Improvement, Project Planning, Business Process..., Human Resources, Management, Team Leadership, Analysis, Workshop Facilitation, Six Sigma, Performance Management, Organizational..., Business Process, Employee Relations, Program Management, Coaching, Vendor Management, Organizational..., Employee Engagement
Education
Regent University 2002 — 2004
MA, Management / Organizational Change & Development
Golden Gate University 1985 — 1987
MS, Human Resources Management
Troy State University 1978 — 1981
Bachelor of Applied Science (BASc), Resources Management
Adam Fekula's USAA Experience September 2013 - Present
Job Financial Foundations Representative at USAA
Industry Financial Services
Experience
USAA September 2013 - Present
USAA April 2013 - August 2013
KeyBank August 2012 - March 2013
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, Financial Analysis
Education
Georgia Southern University - College of Business Administration 2008 — 2012
Bachelor of Business Administration (BBA), Finance, General, 3.3
USAA September 2013 - Present
USAA April 2013 - August 2013
KeyBank August 2012 - March 2013
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, Financial Analysis
Education
Georgia Southern University - College of Business Administration 2008 — 2012
Bachelor of Business Administration (BBA), Finance, General, 3.3
Stephen M (Steve) Speakes's USAA Experience January 2010 - March 2013
Job President and CEO of Kalmar Rough Terrain Center (KRTC) LLC located in Cibolo, Texas
Industry Defense & Space
Experience
Kalmar RT Center, L.L.C. September 2013 - Present
USAA January 2010 - March 2013
US Army August 2004 - November 2009
US Army July 2003 - July 2004
US Army August 2002 - June 2003
US Army June 1974 - July 2002
Skills
New Business Development, Program Management, Strategic Planning, Customer Service, Strategy, DoD, Process Improvement, Government, Military, Force Protection, Army, Event Management, Executive Management, Leadership, Analysis, Security, Management, Operational Planning, Teaching, Team Building, Homeland Security, Risk Management, Policy, Public Relations, Emergency Management, Leadership Development, Public Speaking, Budgets, Training, Operations Management, Project Planning, Defense, Military Experience, National Security, Military Operations, Change Management, Team Leadership, Command, Cross-functional Team..., Government Contracting, Business Process..., Senior Executive..., Organizational..., Afghanistan, Top Secret, Navy, Intelligence, Intelligence Analysis, Security Clearance, Strategic Leadership
Education
Stanford University Graduate School of Business 2010 — 2010
Leading Change and Organizational Renewal
UCLA Anderson School of Management 2010 — 2010
Certification, Director Education and Certification Program
University of Chicago, Booth School of Business 2010 — 2010
Executive Program in Corporate Strategy
Georgetown University 1984 — 1986
Master of Arts (M.A.), National Security Policy Studies
West Point 1970 — 1974
Bachelor of Science (BS), General Engineering and Concentration in Chinese
Kalmar RT Center, L.L.C. September 2013 - Present
USAA January 2010 - March 2013
US Army August 2004 - November 2009
US Army July 2003 - July 2004
US Army August 2002 - June 2003
US Army June 1974 - July 2002
Skills
New Business Development, Program Management, Strategic Planning, Customer Service, Strategy, DoD, Process Improvement, Government, Military, Force Protection, Army, Event Management, Executive Management, Leadership, Analysis, Security, Management, Operational Planning, Teaching, Team Building, Homeland Security, Risk Management, Policy, Public Relations, Emergency Management, Leadership Development, Public Speaking, Budgets, Training, Operations Management, Project Planning, Defense, Military Experience, National Security, Military Operations, Change Management, Team Leadership, Command, Cross-functional Team..., Government Contracting, Business Process..., Senior Executive..., Organizational..., Afghanistan, Top Secret, Navy, Intelligence, Intelligence Analysis, Security Clearance, Strategic Leadership
Education
Stanford University Graduate School of Business 2010 — 2010
Leading Change and Organizational Renewal
UCLA Anderson School of Management 2010 — 2010
Certification, Director Education and Certification Program
University of Chicago, Booth School of Business 2010 — 2010
Executive Program in Corporate Strategy
Georgetown University 1984 — 1986
Master of Arts (M.A.), National Security Policy Studies
West Point 1970 — 1974
Bachelor of Science (BS), General Engineering and Concentration in Chinese
Karla Baumgartner's USAA Experience September 2014 - Present
Job Financial Foundations Specialist at USAA
Industry Insurance
Experience
USAA September 2014 - Present
USAA July 2013 - October 2014
TriWest Healthcare Alliance April 2007 - July 2013
UnitedHealthcare April 2004 - April 2007
Research International June 2002 - April 2004
Luke AFB, Iceland and March AFB 1984 - 1994
Skills
Quality Assurance, Process Improvement, Quality Control, Troubleshooting, Technical Writing, Client Billing, Communication Skills, Data Entry, Timely Decision Making, Microsoft Excel, Microsoft Word, PowerPoint, Office Management, Event Planning, Organization &..., Recieving, Adobe eLearning Suite, Training Delivery, Time Management, Answering Telephones, Records Management, Purchasing, Teamwork, Bookkeeping, Call Centers, HIPAA, Customer Service, Access, Analysis, Healthcare, PeopleSoft, Telephone Skills, Training
Education
Glendale Community College
Rio Salado College
Thomas Jefferson High School
USAA September 2014 - Present
USAA July 2013 - October 2014
TriWest Healthcare Alliance April 2007 - July 2013
UnitedHealthcare April 2004 - April 2007
Research International June 2002 - April 2004
Luke AFB, Iceland and March AFB 1984 - 1994
Skills
Quality Assurance, Process Improvement, Quality Control, Troubleshooting, Technical Writing, Client Billing, Communication Skills, Data Entry, Timely Decision Making, Microsoft Excel, Microsoft Word, PowerPoint, Office Management, Event Planning, Organization &..., Recieving, Adobe eLearning Suite, Training Delivery, Time Management, Answering Telephones, Records Management, Purchasing, Teamwork, Bookkeeping, Call Centers, HIPAA, Customer Service, Access, Analysis, Healthcare, PeopleSoft, Telephone Skills, Training
Education
Glendale Community College
Rio Salado College
Thomas Jefferson High School
Heather Bible-Zink's USAA Experience November 2006 - February 2010
Job Producer at Allstate
Industry Insurance
Experience
Allstate October 2010 - Present
USAA November 2006 - February 2010
Education
Glendale Community College 2010 — 2012
In Progress, English
Allstate October 2010 - Present
USAA November 2006 - February 2010
Education
Glendale Community College 2010 — 2012
In Progress, English
Lorenzo McWhorter's USAA Experience June 2009 - February 2010
Job Senior Analyst / Mortgage Underwriter
Industry Financial Services
Experience
Promontory Financial Group December 2011 - January 2013
Bank of America August 2011 - November 2011
Houstonian Mortgage Group, Inc May 2010 - April 2011
USAA June 2009 - February 2010
Chase Home Lending April 2008 - November 2008
Allied Home Mortgage May 2007 - March 2008
Home 123 February 2006 - April 2007
Countrywide Home Loans January 2003 - February 2006
Countrywide Home Loans July 2002 - January 2003
Wells Fargo Home Mortgage October 2001 - July 2002
Skills
Mortgage Lending, Loans, Credit, Real Estate, Customer Service, Credit Analysis, Investment Properties, Residential Homes, Direct Sales, First Time Home Buyers, Agile Methodologies, SOA, Spring, Java Enterprise Edition, SDLC, Unix, Enterprise Architecture, Web Services, Hibernate, XML, Underwriting, Finance, Portfolio Management
Education
Georgia Southern University
Bachelor of Business Administration Degree, Finance
Promontory Financial Group December 2011 - January 2013
Bank of America August 2011 - November 2011
Houstonian Mortgage Group, Inc May 2010 - April 2011
USAA June 2009 - February 2010
Chase Home Lending April 2008 - November 2008
Allied Home Mortgage May 2007 - March 2008
Home 123 February 2006 - April 2007
Countrywide Home Loans January 2003 - February 2006
Countrywide Home Loans July 2002 - January 2003
Wells Fargo Home Mortgage October 2001 - July 2002
Skills
Mortgage Lending, Loans, Credit, Real Estate, Customer Service, Credit Analysis, Investment Properties, Residential Homes, Direct Sales, First Time Home Buyers, Agile Methodologies, SOA, Spring, Java Enterprise Edition, SDLC, Unix, Enterprise Architecture, Web Services, Hibernate, XML, Underwriting, Finance, Portfolio Management
Education
Georgia Southern University
Bachelor of Business Administration Degree, Finance
Laura Dickson's USAA Experience May 2005 - February 2014
Job NonInjury Auto Claims at USAA
Industry Financial Services
Experience
USAA May 2005 - February 2014
USAA February 1986 - May 2005
Education
Golden Gate University 1991 — 1993
Master of Business Administration (MBA), Business Administration and Management, General, 3.25
Texas State University 1983 — 1987
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USAA May 2005 - February 2014
USAA February 1986 - May 2005
Education
Golden Gate University 1991 — 1993
Master of Business Administration (MBA), Business Administration and Management, General, 3.25
Texas State University 1983 — 1987
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Geoff Ducksworth MBA's USAA Experience July 2008 - July 2010
Job Commercial Underwriting Associate at Zurich North America
Industry Insurance
Experience
Zurich North America May 2014 - Present
Digital Air Strike February 2012 - November 2013
Digital Air Strike November 2011 - May 2012
USAA July 2008 - July 2010
Farmers Insurance July 2006 - July 2008
Skills
Account Management, Salesforce.com, Social Media Marketing, Sales Management, Lead Generation, B2B, Sales, Customer Retention, Customer Service, New Business Development, Marketing, Negotiation, Social Media, Marketing Strategy, Online Advertising, Sales Process, CRM, Email Marketing, Cold Calling, Sales Operations, Sales Presentations
Education
University of Phoenix 2009 — 2011
MBA, Business Management
Northern Arizona University 2003 — 2006
BA, Business
Glendale Community College 2001 — 2002
AA, General Studies
MM Robinson
Zurich North America May 2014 - Present
Digital Air Strike February 2012 - November 2013
Digital Air Strike November 2011 - May 2012
USAA July 2008 - July 2010
Farmers Insurance July 2006 - July 2008
Skills
Account Management, Salesforce.com, Social Media Marketing, Sales Management, Lead Generation, B2B, Sales, Customer Retention, Customer Service, New Business Development, Marketing, Negotiation, Social Media, Marketing Strategy, Online Advertising, Sales Process, CRM, Email Marketing, Cold Calling, Sales Operations, Sales Presentations
Education
University of Phoenix 2009 — 2011
MBA, Business Management
Northern Arizona University 2003 — 2006
BA, Business
Glendale Community College 2001 — 2002
AA, General Studies
MM Robinson
CAREN CRAWFORD's USAA Experience November 2005 - September 2011
Job Banking Professional
Industry Banking
Experience
USAA November 2005 - September 2011
Discover Card February 1999 - October 2005
Skills
Opening New Accounts, Reference Checking, Savings Accounts, Cd, multi line phone, high call volume
Education
Glendale Community College 1982 — 1983
Business/Commerce, General, ?
USAA November 2005 - September 2011
Discover Card February 1999 - October 2005
Skills
Opening New Accounts, Reference Checking, Savings Accounts, Cd, multi line phone, high call volume
Education
Glendale Community College 1982 — 1983
Business/Commerce, General, ?
Roxane Jones's USAA Experience March 1987 - Present
Job Claims Examiner at USAA
Industry Financial Services
Experience
USAA March 1987 - Present
Skills
Insurance, Underwriting, Series 6, Life Insurance, Retirement Planning, Claims Management, Property & Casualty..., Claim, Wealth Management, Credit, Risk Management, Retirement, Casualty, Liability, General Insurance
Education
Golden Gate University 1987 — 1991
Master's degree, Management
Humboldt State University 1982 — 1986
Bachelor of Science, Business Administration
USAA March 1987 - Present
Skills
Insurance, Underwriting, Series 6, Life Insurance, Retirement Planning, Claims Management, Property & Casualty..., Claim, Wealth Management, Credit, Risk Management, Retirement, Casualty, Liability, General Insurance
Education
Golden Gate University 1987 — 1991
Master's degree, Management
Humboldt State University 1982 — 1986
Bachelor of Science, Business Administration
Kenneth Voiland's USAA Experience January 2008 - August 2012
Job Desktop Technician III at MIHS
Industry Information Technology and Services
Experience
Maricopa Integrated Health System August 2012 - Present
USAA January 2008 - August 2012
United States Marine Corps January 2008 - January 2012
United States Marine Corps January 2004 - January 2008
Sam's Club May 1998 - January 2004
Skills
Call Center, Customer Service, Troubleshooting, Process Improvement, Customer Satisfaction, Team Leadership, Leadership, Team Building, Operations Management, Microsoft Office, Outlook, Microsoft Excel, Customer Experience, Access, Insurance, Call Centers, Analysis, Time Management, Program Management, Management
Education
Glendale Community College 1998 — 2000
Maricopa Integrated Health System August 2012 - Present
USAA January 2008 - August 2012
United States Marine Corps January 2008 - January 2012
United States Marine Corps January 2004 - January 2008
Sam's Club May 1998 - January 2004
Skills
Call Center, Customer Service, Troubleshooting, Process Improvement, Customer Satisfaction, Team Leadership, Leadership, Team Building, Operations Management, Microsoft Office, Outlook, Microsoft Excel, Customer Experience, Access, Insurance, Call Centers, Analysis, Time Management, Program Management, Management
Education
Glendale Community College 1998 — 2000
Andre Robertson's USAA Experience February 2002 - October 2004
Job Insurance Professional
Industry Insurance
Experience
AIG 2004 - 2011
USAA February 2002 - October 2004
Skills
Proficient using, Microsoft Office, Microsoft Excel, Microsoft Word, microsoft power point
Education
University of Phoenix 2003 — 2005
Glendale Community College 2000 — 2001
AIG 2004 - 2011
USAA February 2002 - October 2004
Skills
Proficient using, Microsoft Office, Microsoft Excel, Microsoft Word, microsoft power point
Education
University of Phoenix 2003 — 2005
Glendale Community College 2000 — 2001
Vince Szumowski's USAA Experience October 2000 - Present
Job Operations Sergeant at US Army
Industry Military
Experience
USAA October 2000 - Present
US Army March 1990 - Present
Skills
Microsoft Office, Military, Army, Military Experience, Military Training, Military Operations, Team Building, Command, Customer Service, Force Protection, Information Assurance, Intelligence, Intelligence Analysis, Leadership, Military Logistics, National Security, Operational Planning, Security Clearance, Top Secret, Training, Strategic Planning, Team Leadership, Management, Tactics, Leadership Development
Education
Golden Gate University 2000 — 2015
Bachelor of Business Administration (BBA)
USAA October 2000 - Present
US Army March 1990 - Present
Skills
Microsoft Office, Military, Army, Military Experience, Military Training, Military Operations, Team Building, Command, Customer Service, Force Protection, Information Assurance, Intelligence, Intelligence Analysis, Leadership, Military Logistics, National Security, Operational Planning, Security Clearance, Top Secret, Training, Strategic Planning, Team Leadership, Management, Tactics, Leadership Development
Education
Golden Gate University 2000 — 2015
Bachelor of Business Administration (BBA)
Juan Gaytan's USAA Experience June 2014 - Present
Job L/H Insurance Rep II
Industry Insurance
Experience
USAA June 2014 - Present
Wells Fargo Home Mortgage February 2013 - May 2014
Chase February 2012 - February 2013
Springleaf Financial Services July 2005 - February 2012
US Army September 2000 - April 2005
Skills
Mortgage Lending, Risk Management, Loans, Leadership, Customer Service, Team Building, Finance, Credit Analysis, Credit, Management, Training, Underwriting, Insurance, Sales, Employee Training, Financial Services, Coaching, Leadership Development, Organizational..., Time Management, Team Leadership, Recruiting, Customer Satisfaction
Education
Glendale Community College
Associate's degree
USAA June 2014 - Present
Wells Fargo Home Mortgage February 2013 - May 2014
Chase February 2012 - February 2013
Springleaf Financial Services July 2005 - February 2012
US Army September 2000 - April 2005
Skills
Mortgage Lending, Risk Management, Loans, Leadership, Customer Service, Team Building, Finance, Credit Analysis, Credit, Management, Training, Underwriting, Insurance, Sales, Employee Training, Financial Services, Coaching, Leadership Development, Organizational..., Time Management, Team Leadership, Recruiting, Customer Satisfaction
Education
Glendale Community College
Associate's degree
Arin Greenberg's USAA Experience August 2005 - Present
Job Customer Service Representative at USAA
Industry Financial Services
Experience
USAA August 2005 - Present
Skills
Call Centers, Customer Service, Insurance, Customer Experience, Customer Satisfaction, Process Improvement, Outlook, Loans, Microsoft Excel, Financial Services, Microsoft Office, Credit Cards, Customer Retention, Data Entry
Education
Glendale Community College
Earning Business Administration and Management, General
USAA August 2005 - Present
Skills
Call Centers, Customer Service, Insurance, Customer Experience, Customer Satisfaction, Process Improvement, Outlook, Loans, Microsoft Excel, Financial Services, Microsoft Office, Credit Cards, Customer Retention, Data Entry
Education
Glendale Community College
Earning Business Administration and Management, General
Olin Hood's USAA Experience January 1986 - March 2006
Job retired
Industry Insurance
Experience
Retired 2011 - Present
Claims Service Professionals September 2006 - June 2011
USAA January 1986 - March 2006
Skills
Property & Casualty..., Commercial Insurance, General Insurance, Negotiation, Professional Liability, Casualty, Legal Liability, Workers Compensation
Education
Georgia State University 1965 — 1970
Bachelor of Business Administration (BBA), Insurance
Retired 2011 - Present
Claims Service Professionals September 2006 - June 2011
USAA January 1986 - March 2006
Skills
Property & Casualty..., Commercial Insurance, General Insurance, Negotiation, Professional Liability, Casualty, Legal Liability, Workers Compensation
Education
Georgia State University 1965 — 1970
Bachelor of Business Administration (BBA), Insurance
Brett Schauer's USAA Experience April 2003 - June 2005
Job Life Underwriter at MetLife
Industry Insurance
Experience
MetLife January 2006 - Present
Mercury Insurance June 2005 - January 2006
USAA April 2003 - June 2005
Skills
Life Insurance..., Medical Terminology, Financial Analysis, mib coding, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Life Insurance, Underwriting, Health Insurance, Insurance
Education
Upper Iowa University
Bachelor's degree, Business Administration and Management
Golf Academy of America-Chandler
Associate of Science (A.S.), Golf Course Operation and Grounds Management
MetLife January 2006 - Present
Mercury Insurance June 2005 - January 2006
USAA April 2003 - June 2005
Skills
Life Insurance..., Medical Terminology, Financial Analysis, mib coding, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Life Insurance, Underwriting, Health Insurance, Insurance
Education
Upper Iowa University
Bachelor's degree, Business Administration and Management
Golf Academy of America-Chandler
Associate of Science (A.S.), Golf Course Operation and Grounds Management
Marion Renner's USAA Experience 2007 - Present
Job Member Service Representative at USAA
Industry Financial Services
Experience
USAA 2007 - Present
Deer Valley Unified School District September 2001 - May 2007
The Arizona Republic September 1996 - May 1999
Education
Georgia College and State University 1976 — 1978
Bachelor of Arts (B.A.), French Language and Literature
University of Cincinnati 1974 — 1976
French Language and Literature
USAA 2007 - Present
Deer Valley Unified School District September 2001 - May 2007
The Arizona Republic September 1996 - May 1999
Education
Georgia College and State University 1976 — 1978
Bachelor of Arts (B.A.), French Language and Literature
University of Cincinnati 1974 — 1976
French Language and Literature
Nicholas Murry's USAA Experience June 2015 - Present
Job USAA
Industry Insurance
Experience
USAA June 2015 - Present
DICK'S Sporting Goods November 2014 - Present
US Army April 2009 - December 2014
Ashley Furniture Homestores February 2008 - April 2009
Skills
Military, Military Experience, Army, Military Operations, Security Clearance, Customer Service, Microsoft Office, Leadership, Training, DoD, Command, Operational Planning, Weapons, Force Protection, Team Building, Security, Military Training, Government, Sales, Customer Satisfaction, National Security, Intelligence, Intelligence Analysis, Time Management, Data Entry, Troubleshooting, Communication, Problem Solving
Education
Glendale Community College 2015 — 2015
Associate of Arts (A.A.), Dietetics and Clinical Nutrition Services
University of Maryland University College 2010 — 2012
Bachelor's degree, History
USAA June 2015 - Present
DICK'S Sporting Goods November 2014 - Present
US Army April 2009 - December 2014
Ashley Furniture Homestores February 2008 - April 2009
Skills
Military, Military Experience, Army, Military Operations, Security Clearance, Customer Service, Microsoft Office, Leadership, Training, DoD, Command, Operational Planning, Weapons, Force Protection, Team Building, Security, Military Training, Government, Sales, Customer Satisfaction, National Security, Intelligence, Intelligence Analysis, Time Management, Data Entry, Troubleshooting, Communication, Problem Solving
Education
Glendale Community College 2015 — 2015
Associate of Arts (A.A.), Dietetics and Clinical Nutrition Services
University of Maryland University College 2010 — 2012
Bachelor's degree, History
Marion Renner's USAA Experience 2007 - Present
Job Financial Services Professional
Industry Financial Services
Experience
USAA 2007 - Present
Arizona September 2001 - May 2007
Gannett Newspapers June 1997 - May 1999
Skills
Customer Service, Interpersonal..., Resourceful..., fluent in French, proficient in Spanish, Microsoft Office
Education
Georgia College and State University
Bachelor of Arts (B.A.), French Language and Literature
University of Cincinnati
USAA 2007 - Present
Arizona September 2001 - May 2007
Gannett Newspapers June 1997 - May 1999
Skills
Customer Service, Interpersonal..., Resourceful..., fluent in French, proficient in Spanish, Microsoft Office
Education
Georgia College and State University
Bachelor of Arts (B.A.), French Language and Literature
University of Cincinnati
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
Charles Schwab
Ameriprise Financial Services, Inc.
Citibank