USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
USAA December 2013 - Present
The Princeton Review - Taiwan May 2013 - August 2013
Carnegie Mellon University August 2011 - May 2013
Assurant Specialty Property May 2012 - August 2012
Skills
Statistics, R, Applied Mathematics, Mathematical Modeling, Actuarial Exams, Operations Research, Maple, Statistical Modeling, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Java, Matlab, Calculus, SQL, SML, Mathematics, Customer Service, Workflow, Photoshop
Education
Carnegie Mellon University 2009 — 2013
Bachelor of Science (B.S.), Mathematics
USAA September 2014 - Present
Advocare November 2013 - Present
Law Offices of W. Randolph Davis November 2013 - August 2014
Cavender Auto Group May 2011 - November 2012
Biomedical Personnel Services Inc. May 2009 - August 2010
Skills
Customer Service, Microsoft Word, Microsoft Office, Public Speaking, Microsoft Excel, Event Planning, Human Resources, Time Management, Research, Social Networking, Training, Persuasive Presentation..., Legal Writing, Legal Research, Legal Documents, Timely Decision Making, Business Law, Real Estate Law, Probate, Motivational Speaking, Dynamic Speaker, Highly motivated..., Team Leadership, Fitness Training, Fitness Instruction, Sports Nutrition, New Business Development
Education
The University of Texas at San Antonio 2014 — 2016
Master's Degree, Public Administration and Nonprofit Administration
The University of Texas at San Antonio 2012 — 2014
Bachelor of Arts (B.A.), Criminal Justice
National Academy of Sports Medicine 2013 — 2013
Certified Personal Trainer, Personal training
The University of Texas at San Antonio 2010 — 2012
Bachelor of Arts (B.A.), Biology
Pearl River Community College 2008 — 2010
Associate of Science (A.S.), Biology
Central Texas College 2007 — 2008
Associate of Arts (A.A.), Biology
USAA July 2013 - Present
Sprint October 2012 - July 2013
US Army January 2007 - October 2011
Dillards June 2006 - December 2006
Skills
Data Analysis, Customer Service, Customer Satisfaction, PowerPoint, Microsoft Word, Microsoft Excel, DoD, Organization, Leadership, Security Clearance, Physical Security, Information Security, Security Management, Personnel Management, Personnel Security
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
DeVry University-Texas 2010 — 2013
Bachelor of Science (BS), Management / Security Management
Central Texas College 2008 — 2012
General Studies
USAA October 2012 - Present
NetworkIP March 2008 - October 2012
St. Louis Spine Care Alliance March 2003 - March 2008
St. Louis University Health Sciences Center 2001 - 2003
Skills
Event Management, Travel Management, C-Level Meeting..., Room Block Management, Expense Reconciliation, Account Reconciliation, Administrative..., Microsoft Office, Office Management, Account Management, Budgets, Management, Event Planning
Education
Capella University 2014 — 2017
Master of Science (M.S.), Organizational Leadership
Columbia Southern University 2010 — 2012
Bachelor of Science, Hospitality & Tourism Management, Magna Cum Laude
Hickey College 1985 — 1986
Certification, Administrative Assistant and Secretarial Science, General
US Treasury 2012 - Present
General Dynamics Land Systems 2007 - 2012
Meritec Services 2004 - 2007
MacAulay-Brown 2002 - 2004
General Dynamics Advanced Information Systems 2000 - 2002
USAA 1999 - 2000
US Navy 1979 - 1999
Skills
Software Development, Microsoft SQL Server, C#, XML, Oracle, Requirements Analysis, Software Engineering, SQL, Java, Web Services, SOA, Databases, ASP.NET, Unix, Enterprise Architecture, .NET, Visual Studio, Linux, JavaScript, Java Enterprise Edition, SDLC, Eclipse, Program Management, Security Clearance, DoD
Education
Capitol College
Master of Science (M.S.), Information Architecture, 4.0
Park University
Bachelor of Science (B.S.), Management and Computer Information Systems, 3.8
Technology, Automation, and Management (TeAM), Inc. November 2013 - Present
Writing and Editing August 2012 - Present
US Army April 2013 - November 2013
USAA November 2012 - December 2012
Security Service Federal Credit Union August 2012 - October 2012
TEKsystems March 2012 - August 2012
Xerox February 2011 - March 2012
Supreme Headquarters Allied Powers Europe (SHAPE), NATO September 2005 - April 2011
NATO January 2004 - September 2005
United States Air Force July 1999 - December 2003
Skills
Technical Writing, Information Assurance, DoD, Military, Analysis, SharePoint, Government, Process Improvement, Security Clearance, Change Management, Organizational..., Knowledge Management, Staffing Services, Conflict Resolution, Resume Writing, Customer Service, Data Management, Employee Relations, Visio, Business Analysis, Data Analysis, Policy Analysis, NATO, Computer Security, Vendor Management, Requirements Gathering, Information Management, Document Management, Onboarding, Records Management, Technical Documentation, Editing, Military Liaison, Customer Relations, Staff Management, DIACAP, Graphic Design, Microsoft CRM, Virtual Teams, Virtual Assistance, Community Service, Veterans, Content Strategy, C-level support, Information Governance, Microsoft Office, Policy Writing, Training, Program Management, Security
Education
University of Maryland University College 2005 — 2009
Bachelor of Science, Information Systems Management
University of Maryland University College 2005 — 2009
Associate, Applied Sciences, Computer Studies
Central Texas College 2009 — 2010
Microsoft System Administrator Certificate of Completion, Computer
Soldan International Studies - Saint Louis, Missouri
Diploma, Various Studies
USAA November 2013 - Present
1st Squadron 10th United States Cavalry June 2012 - Present
B Troop 1st Squadron 10th United States Cavalry January 2011 - June 2012
Operations Group Joint MultiNational Readiness Center March 2008 - January 2011
4th Squadron 9th United States Cavalry June 2007 - March 2008
A Troop 4th Squadron 9th United States Cavalry July 2005 - May 2007
F Troop 1 Cavalry Regiment Brigade Reconnaissance Troop July 2004 - June 2005
F Troop 1 Cavalry Regiment Brigade Reconnaissance Troop January 2000 - June 2004
Skills
Leadership, Management, Mentoring, Personnel Management, Supervising, Highly motivated..., Operational Activities, Dependable Team Player, Training, Project Coaching, Integrity, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Army, Security Clearance, Human Resources, Tactics, Military Operations, Reconnaissance, National Security, Time Management, Weapons Handling, Top Secret, Counterinsurgency, Command, Combat, Intelligence, Property Accountability, Budgets, Force Protection, Small Unit Tactics, Military Decision..., After Action Reviews, Military Experience, Information Assurance, Interagency Coordination, Government, Active DoD Secret...
Education
Central Texas College
General Studies
Ayala High School 1991 — 1993
3.0
USAA June 2015 - Present
Southwest Airlines May 2012 - June 2015
Yumblebee April 2012 - April 2015
Sierra Nevada Corporation August 2009 - May 2012
Northrop Grumman Information Systems November 2008 - August 2009
AIM-USA May 2006 - November 2008
Skills
C, Testing, C++, Embedded Systems, Java, Software Engineering, Software Design, iOS, Swift, C#, Software Development, Operating Systems, Android, System Architecture, TCP/IP, iOS Development, Twitter API, Facebook API, PHP, CodeIgniter, JavaScript, CSS, jQuery, Photoshop, Shell Scripting, AJAX, Python, Unix, SQL, Tomcat, Spring, Mule ESB, GPS Tracking, Jeppesen, Flight Planning, Embedded Software, VHDL, VxWorks
Education
Cedarville University 2004 — 2009
Bachelor of Science, Computer Engineering
Law Offices of Dawn R. Aguilar 2002 - September 2014
Complete Music Systems, Inc. 2006 - 2014
USAA 1996 - 2002
Skills
Legal Research, Legal Writing, Civil Litigation, Corporate Law, Arbitration, Mediation, Legal Assistance, Legal Issues, Public Speaking
Education
Wayne State University
Bachelor of Arts (B.A.), Labor and Industrial Relations
University of Detroit Mercy School of Law
Juris Doctor, Law
Central Michigan University
Master of Science (M.S.), Human Resources Management/Personnel Administration, General
USAA September 2014 - Present
JPMorgan Chase October 2013 - September 2014
JPMorgan Chase January 2008 - October 2013
JPMorgan Chase January 1999 - February 2008
JPMorgan Chase 1996 - 1999
Bank of America 1993 - 1996
GE Capital 1989 - 1993
Skills
Analytics, Credit Risk, Segmentation, Risk Management, Strategy, Customer Insight, Predictive Modeling, Financial Services, SAS, Customer Analysis, Database Marketing, Business Analytics, Business Analysis, Financial Risk, Portfolio Management, Statistical Modeling, Business Intelligence, Customer Analytics, CRM, Predictive Analytics, Strategic Visionary, Leadership, Strategic Planning, Credit Cards, Vendor Management, Credit, Management, Big Data
Education
Northfield HS
Cedarville University 1985 — 1989
Liberal Arts, Pre-Seminary
Miami University 1992 — 1993
Business Administration and Management, General
Onfleet July 2015 - Present
USAA July 2013 - July 2015
Saint-Gobain Performance Plastics May 2012 - August 2012
BDSI May 2011 - August 2011
Skills
Solidworks, Matlab, Microsoft Office, Labview, C++, AutoCAD, Simulink, CAD, Excel, Word, PowerPoint, Research, Windows, Visual Basic, Python, Milling, Lathe, Laser Cutting, RobotC, Arduino, Injection Molding, Processing, Engineering, Programming, Java, Data Analysis, Mechanical Engineering, Project Management, Simulations, Finite Element Analysis, Product Design, Public Speaking, Process Improvement, Robotics, Testing, Manufacturing, Product Development, C, R&D, Linux, Process Engineering, Automation, Statistics, SQL, Machining, Technical Writing, SolidWorks, HTML, JavaScript
Education
Carnegie Mellon University 2012 — 2013
Master of Science (M.S.), Mechanical Engineering
Lehigh University 2008 — 2012
Bachelor of Science, Mechanical Engineering, High Honors
Red Rocks Credit Union February 2012 - August 2012
Wells Fargo Bank June 2011 - October 2011
USAA April 2008 - July 2010
US Navy May 2004 - May 2008
US Navy May 2003 - May 2008
US Navy May 2002 - May 2008
Skills
Leadership, Training, Analysis, Management, Security Clearance, Budgets, Policy, Human Resources, Time Management, PowerPoint, Navy, Coaching, Confidentiality, Microsoft Excel, Microsoft Word, Military Aviation, Banking, Customer Service, Inspection, Troubleshooting, Recruiting, Accurate Data Entry, Highly Organized &..., Microsoft PowerPoint, National Security, Insurance, Military Operations, Operational Planning, Team Building, Flight Safety, Sales, Multi Tasking, Proofreading, Assertiveness, Technically Competent, Efficiency, Communication Skills, Long-term Customer..., Requirements Gathering, Innovation, QuickBooks, Urban Development, Urban Planning, Government Accounting, Bookkeeping, Administrative...
Education
Regis University 2011 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General, 3.89
Central New Mexico Community College 2013 — 2013
Accounting and Finance, 4.0
Penn Foster 2010 — 2011
Medical Transcription Certification, Medical Transcription/Transcriptionist
Saint Leo University 2005 — 2007
Business Administration and Management, General, 4.0
Cool Springs Toyota August 2014 - Present
Stadium Toyota January 2014 - July 2014
Stadium Toyota October 2012 - January 2014
Precision Automotive May 2012 - October 2012
USAA February 2010 - May 2012
Brandon Hyundai/Mitsubishi January 2009 - February 2010
Toyota of Tampa Bay September 2006 - January 2009
Skills
Banking, Credit, Loans, Insurance, Sales Management, Customer Satisfaction, Call Centers
Education
Catawba College
USAA August 2014 - Present
USAA May 2010 - August 2014
Coleigh Real Estate October 2006 - December 2009
United States Marine Corps March 1990 - October 2006
Education
Park University 2012 — 2013
Master of Business Administration (MBA), Finance
Park University 2009 — 2012
Bachelor of Science (BS), Management/Human Resources, Summa Cum Laude
Central Texas College 1996 — 1998
Associate of Arts (AA), General Studies
John Jay High School, San Antonio, Texas 1985 — 1989
High School Diploma
USAA December 1998 - Present
Skills
Enterprise Software, Unix, Enterprise Architecture, Java Enterprise Edition, Information Security..., Databases, Microsoft Office, JCL, Document Management, TSO, z/OS, SQL, Websphere, SharePoint, Enterprise Content..., Reporting & Analysis, Requirements Gathering, SDLC, IBM Mainframe, VSAM, Integration
Education
Capella University 2003 — 2006
M.S., Information Technology
The University of Texas at San Antonio 1994 — 1997
B.S., Computer Science
University of Michigan 1978 — 1982
Computer Science
Montcalm Community College 1977 — 1978
Central Montcalm High School 1974 — 1977
USAA September 2015 - Present
USAA April 2015 - September 2015
United States Army Reserve January 2015 - April 2015
US Army July 2013 - February 2015
US Army August 2010 - July 2013
US Army April 2009 - August 2010
Skills
Java, Agile Methodologies, C++, JavaScript, Linux, Technological Innovation, Creativity Skills, SQL, Professional..., Troubleshooting, Critical Thinking, Mobile Application..., Rational Software..., WebSphere, COBOL, XML, Apex Programming, Windows, Server Maintenance, Team Building, Decision Making, Security, Network Administration, Computer Repair, Resource Management, Information Technology, Leadership, Military Experience, Operational Planning, HTML5, Personnel Management, Team Leadership, Military Operations, Army, Leadership Development, Management, System Administration, Visual Basic
Education
University of Houston 2015 — 2016
Bachelor's degree, Computer Information Systems
Central Texas College 2013 — 2014
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Army Healthcare August 2010 - Present
Army Healthcare 2007 - 2009
Army Healthcare 2006 - 2007
USAA 2005 - 2006
Army Healthcare 2003 - 2004
US Army 2000 - 2003
Army Healthcare 1999 - 2000
Army Healthcare 1996 - 1999
Army Healthcare 1993 - 1996
Army Healthcare 1991 - 1993
Skills
ACLS, Acute Care, Inpatient, BLS, Leadership, TNCC, Medical/Surgical, Nursing, Wound Care, Healthcare, Hospitals, Pediatrics, ICU, Patient Education, Emergency Medicine, Medical Terminology, Nursing Education, Critical Care, PALS, Telemetry, Nutrition, Emergency Room, NRP, ENPC, EKG, Emergency Nursing, Orthopedic, EMR, Meditech, Post Anesthesia Care, BCLS, Trauma Nursing, CEN, Radiology, Medicine, Military, Military Operations, Strategic Planning, Army, Program Management, DoD, Military Experience, Security Clearance, Policy, Operational Planning, Training
Education
United States Army War College 2008 — 2010
Master's Degree, Strategic Studies
Chapman University 2004 — 2007
Master's Degree, Sports Medicine
US Army Dietetic Internship Program, Walter Reed Army Medical Center 1990 — 1991
Registered Dietitian, Dietetics/Dietitian
South Dakota State University 1985 — 1990
BS, Home Economics
USAA March 2015 - Present
USAA March 2006 - March 2015
Fallas Paredes November 2003 - March 2006
Victoria's Secret November 2003 - July 2004
Skills
Teaching, CSS, HTML, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, JavaScript, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Microsoft InfoPath, jQuery, Training, Time Management, Leadership, Team Building, Sales
Education
The University of Texas at San Antonio 2015 — 2017
Masters of Arts, Instructional Technology
Capella University
Master of Science (M.S.), Business Analysis
Capella University
Masters in Science, Educational Psychology
Columbia College
Bachelor of Arts (B.A.), General Psychology
USAA September 2014 - Present
Wells Fargo May 2013 - July 2014
Best Buy November 2012 - February 2013
US Navy May 2008 - July 2012
Skills
Team Leadership, Customer Service, Supervisory Skills, Quality Assurance, Military, Microsoft Office, Security, Physical Security, Organization, Disaster Recovery, Leadership, Training, Team Building, Program Management, Problem Solving, Operations Management, Inventory Management, Security Clearance, Military Experience, Command, Sales, Navy, Military Operations, Operational Planning, Communication, Project Planning, Government, Policy, Employee Training, Management, Emergency Management, Financial Analysis, Banking, Research, DoD, Human Resources, Maintenance, Mentoring, Risk Management, Process Improvement, Time Management, National Security, Analysis
Education
Cascadia Community College 2013 — 2014
N/A, Communication and Media Studies
Bellevue East High School 2005 — 2007
High School Diploma
USAA June 2015 - Present
USAA October 2012 - June 2015
NetworkIP March 2008 - October 2012
Skills
Outlook, Corporate Event, Microsoft Office, Volunteering, Microsoft Word, PowerPoint, Research, Strategic Planning, Microsoft Excel, Budgets, Volunteer Management
Education
Capella University 2014 — 2017
Master of Science (MS), Organizational Leadership
Columbia Southern University 2010 — 2012
Bachelor of Science (BS), Hospitality Administration/Management, Magna Cum Laude
USAA December 2014 - Present
Effy Jewelry June 2014 - September 2014
Prairie Life Fitness Center January 2014 - June 2014
Staples April 2013 - June 2013
Lowe's Home Improvement March 2011 - August 2011
Preptracker August 2009 - August 2010
Lowe's Home Improvement February 2009 - August 2009
Lowe's Home Improvement February 2008 - August 2008
Southern Pines Chevrolet January 2007 - August 2007
Kelly Services February 2006 - May 2007
Skills
Organizational..., Ethical Leadership, Transformational..., Grant Writing, Team Building, Pastoral Counseling, Pastoral Theology, Professional..., Emotional Intelligence, Leadership Development, Christian Ministry, Microsoft Word, Microsoft Office, Microsoft Excel, Nonprofits, Customer Service
Education
University of Arkansas at Fort Smith 2009 — 2014
Bachelor of Science (B.S.), Organizational Leadership
University of Arkansas at Fort Smith 2009 — 2012
Associate's degree, General Studies
Central Christian College of the Bible 2008 — 2009
Certificate, Pastoral Studies/Counseling
Park hill high school 1991 — 1995
Diploma, High School/Secondary Diplomas and Certificates
Missouri State University
USAA August 2014 - Present
Yodle February 2014 - September 2014
Oxford Global Resources April 2013 - February 2014
24 Hour Fitness March 2011 - April 2013
US Army August 2006 - August 2010
Education
Central Texas College
Tarrant County College
Associate's degree, Small Business Administration/Management - process
J.Crew August 2014 - Present
Abcd Pediatrics May 2011 - August 2014
USAA January 2010 - January 2011
Intermark Media June 2007 - September 2009
Kelliher Samets Volk January 2006 - May 2006
Skills
Training, Public Relations, Recruiting, Team Leadership, Management, Human Resources, Social Media, PowerPoint, Time Management, Social Media Marketing, Marketing, Research, Outlook, Social Networking, Microsoft Excel, Advertising, Account Management, Interviews, Project Management, Online Advertising, Event Planning, Microsoft Office, Event Management
Education
New York Institute of Technology 2009 — 2009
Human Resource Management Certificate Program
American Management Association 2007 — 2007
- Making the Transition from Staff Member to Supervisor
Champlain College 2003 — 2007
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
USAA January 2014 - Present
US Army January 2011 - February 2013
Ashley Furniture Homestores August 2009 - January 2011
Skills
Customer Service, Leadership, Microsoft Excel
Education
Central Piedmont Community College 2005 — 2007
Lockheed Martin December 2014 - Present
USAA August 2014 - Present
Lockheed Martin August 2006 - December 2014
USAF July 2002 - June 2006
US Air Force 1977 - 2006
Skills
Air Force, Security Clearance, Military, Military Operations, Defense, Military Experience, Top Secret, Leadership, National Security, Readiness, Aviation, Aircraft, Integration, Aircraft Maintenance, DoD, Government, Operational Planning, Logistics, Information Assurance, Management, Government Procurement, Aerospace, Leadership Development, Strategy, Organizational..., Foreign Military Sales, Command & Control, Federal Government, Defence, Interagency Coordination, Mentoring, Logistics Management, Military Logistics, Strategic Leadership, Business Analysis, Project Management, Public Speaking
Education
Saint Leo University
Bachelor of Arts (BA), Business Administration and Management
Carnegie Mellon University 2011 — 2011
Strategic Studies
Community College of the Air Force
Associate of Applied Science (AAS), Aircraft Systems Maintenance Technology
USAA August 2014 - Present
Wells Fargo June 2014 - August 2014
Fidelitas, LLC July 2012 - March 2014
USAA May 2008 - April 2012
Dell August 2006 - May 2008
Aimco July 2005 - August 2006
IBM August 2003 - July 2005
Dell June 1995 - December 2002
Aon Hewitt November 1991 - June 1995
Skills
Databases, BMC Remedy, Microsoft Excel, Database Design, Incident Management, Business Analysis, HTML, Technical Writing, TSO, Problem Management, Access, SharePoint, Remedy Administration, Outlook, Microsoft Word, PowerPoint, Escalations Management, Train the Trainer, Remedy AR System, Remedy Ticketing System, Service Manager 7, Heat, MS Excel Pivot Tables, MS ACCESS, Microsoft Windows 98, Windows 2000, Windows 3.1, File Transfer, Training, Data Analysis, Call Tracking, Web Design, Instructor-led Training, Performance Training, Project Management, QuickBooks, KCS Wisdom, Sports Training, Disaster Recovery, ITIL, Management, Process Improvement, SQL, Technical Support, Vendor Management, SDLC, Troubleshooting, Information Technology
Education
Central Texas College 1988 — 1991
Computer Information Systems, Computer and Information Sciences and Support Services, A
University of Maryland College Park 1989 — 1989
Accounting, Accounting and Computer Science, B
USAA March 2015 - Present
Southern New Hampshire University March 2015 - Present
T. Rowe Price August 2013 - March 2015
Johnson & Wales University September 2012 - August 2013
Sodexo October 2009 - April 2013
Sodexo January 2007 - October 2009
Sodexo June 2005 - January 2007
Camelback Mountain Resort January 1996 - January 2007
Sodexo October 2002 - June 2005
Skytop Lodge June 1995 - June 2001
Skills
Budget Analysis, Budget Development, Cost Analysis, P&L Financial Management, Food & Beverage, Hospital Operations, Labor Management, Budgets, Cost Benefit, Hospitals, Catering, Food Service, P&L Management, Food, Income Statement, Menu Development, Leadership, Purchasing, Customer Satisfaction, Cost Control, Hiring, Sales, Restaurants, Hospitality, Culinary Skills, Team Building, Operations Management, Analysis, Inventory Management, P&L, Forecasting, Restaurant Management, Profit, Training
Education
Capella University 2011 — 2015
Doctor in Business Administration, Strategy and Innovation
Strayer University (VA) 2009 — 2011
MBA, Finance
East Stroudsburg University of Pennsylvania 1999 — 2002
BS, Hotel, Rest. & Tourism
Johnson and Wales University 1993 — 1995
AS, Culinary Arts
Higginbotham Brothers October 2008 - Present
Higginbotham Brothers October 2008 - Present
Texas Youth Commission March 1999 - October 2008
Hill Country Community Action assn. Inc. February 1996 - May 1999
Graphic Dimensions October 1994 - January 1996
USAA July 1990 - October 1994
Skills
Active Directory, Microsoft Office, Windows Server, Computer Hardware, Customer Service, Troubleshooting, Windows, Windows 7, Inventory Management, VMware, DNS, XP
Education
Tarleton State University 2012 — 2012
Bachelor of Applied Science (B.A.Sc.), CIS
The University of Texas at Austin 2000 — 2002
Central Texas College 1997 — 1999
U.S. Army Human Resources Command April 2013 - Present
Joint Task Force - National Capital Region 2013 Presidential Inaugural Staff September 2012 - March 2013
National Guard Bureau June 2011 - September 2012
USAA June 2009 - June 2010
3rd BCT, 1st ID July 2007 - June 2009
11th Public Affairs Detachment May 2005 - July 2007
US Army Accessions Command, Strategic Outreach Directorate July 2003 - May 2005
E Co, 1st Satellite Control Battalion August 2001 - July 2003
B Company, 17th Signal Battalion December 1998 - June 2000
Skills
Army, Media Relations, Public Affairs, Leadership, National Security, Security Clearance, Military Experience, Government, Military, Command, Military Operations, DoD, Operational Planning, Public Relations, Defense, Top Secret, Crisis Management, Strategic Communications, Organizational..., Crisis Communications, Training, Leadership Development, Intelligence, Information Assurance, Policy, Program Management, Interagency Coordination, Community Outreach, Spokesperson, Homeland Security, Intelligence Analysis, Afghanistan, Tactics, Team Building, Government Contracting, Team Leadership, Social Media, Military Training, International Relations, Community Development, Internal Communications, Emergency Management, Speech Writing, Counterterrorism, Military Logistics, Public Speaking, Communication Training, Strategic Planning, Communications Planning
Education
JIPAC, DINFOS 2011 — 2011
Certificate of Training, Joint Information Public Affairs Course
Central Michigan University 2010 — 2011
Master of Science (MS), General Administration
Western Kentucky University 2004 — 2005
Graduate Certificate, Organizational Communication
PAOQC, DINFOS 2003 — 2003
Career Field Designator, Public Affairs Officer Qualification Course
Xavier University of Louisiana 1992 — 1996
Bachelor of Science (BS), Computer Science
Fitness Works March 2015 - Present
USAA March 2013 - July 2013
US Army October 2003 - January 2013
The Towers June 2002 - October 2003
Bill Johnson's Big Apple Catering October 2000 - May 2002
Skills
Leadership, Time Management, Critical Thinking, Multitasking, Military, Military Experience, Military Operations, Army, Inventory Management, Team Leadership, Customer Service, Intelligence Analysis, Government, Team Building, DoD, Training, Leadership Development, Operations Management, Management
Education
Chandler/Gilbert Community College 2014 — 2016
Associate of Applied Science, Kinesiology and Exercise Science
USAA March 2002 - Present
Viking Coca-Cola Bottling Company July 2000 - December 2011
Procter & Gamble 1999 - 2000
Rosemount 1999 - 1999
MotivAction 1998 - 1999
Skills
Analysis, Business Analysis, Data Analysis, Analytics, Policy Analysis, Market Analysis, Market Research, Research, Planning, Strategic Planning, Project Planning, Data Presentation, Mentoring, Call Center, Quality Auditing, Compliance Audits, Policy Review, Product Reviews, Process Review, Contract Review, MS Office Suite, Technical Writing, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Customer Focus, Customer Loyalty, Time Management, Change Management, Business Change..., Customer Analytics, Productivity Improvement, Personal Productivity, Teamwork, Team Oriented, Collaborative, Independent, Autonomy, Team Building, Call Centers, Process Improvement
Education
Regis University 2003 — 2005
MBA, Marketing
Central College 1992 — 1996
BS, Business Management
Anoka Senior High School 1989 — 1992
USAA July 2014 - March 2015
U.S. Army 1988 - January 2014
Skills
Security Clearance, Force Protection, DoD, Command, Military Experience, Operational Planning, Intelligence Analysis, National Security, Instructor Certified, Operations Management, Personnel Supervision, Personnel Security, Personnel Management, Counterinsurgency, Military Operations, Combat, Army, Government, Military
Education
UMUC 2010 — 2013
Bachelor's, English
Central Texas College 2009 — 2011
Associate of Arts (AA), General Studies
University of South Florida
Starting Masters
Tower Federal Credit Union February 2013 - Present
First National Bank Texas January 2010 - January 2012
USAA 2012 - 2012
Education
University of Texas A&M - Central Texas 2011 — 2012
Bachelor's degree, Applied Science/Business Administration
Central Texas College 2005 — 2011
Associate of Arts (A.A.), General Studies and Interdisciplinary Studies
USAA April 2014 - Present
US Army June 2011 - Present
MILITARY June 2004 - April 2014
US Army June 2008 - April 2011
Florida Department of Revenue March 2006 - August 2008
Skills
EQUAL OPPORTUNITY..., PROPERTY BOOK MANAGEMENT, Psychology, Mental Health, Psychotherapy, Group Therapy, Adolescents, Family Therapy, Psychological Assessment, Counseling Psychology, CBT, Mental Health Counseling, Crisis Intervention, Treatment
Education
Capella University 2014 — 2015
Master of Science (M.S.), Clinical Psychology
WALDEN UNIVERSITY 2014 — 2015
Master of Science (M.S.), CLINICAL PSYCHOLOGY
University of Phoenix 2009 — 2011
BS, PSYCHOLOGY
USAA June 2015 - Present
Professional Househusband and student February 2013 - June 2015
US Army September 2004 - February 2013
Aubrey Hawkins and Associates September 2003 - June 2004
United States Marine Corps September 1999 - September 2003
Fas Mart May 1998 - June 1999
Skills
Healthcare Management, Healthcare, EMR, Practice Management, Hospitals, Healthcare Information..., Revenue Cycle, EHR, HIPAA, Medical Billing, Credentialing, Physician Relations, Medical Coding, Clinical Research, Healthcare Consulting, Training, Policy, Management, Customer Service, Leadership, Microsoft Excel, Strategic Planning, Conflict Resolution, CPR Certified, Team Building, PowerPoint
Education
University of Maryland University College 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management
University of Maryland University College 2013 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.60
Central Texas College 2004 — 2005
None, General Studies
Brooke Point High School 1995 — 1999
High School Diploma, Friends and and introduction to adulthood
Catalyst Traders February 2014 - Present
SIFT Institute January 2014 - Present
The Toole Group February 2011 - Present
USAA August 2009 - November 2011
Citi July 2008 - July 2009
Citi June 2008 - December 2008
Procter & Gamble May 2007 - August 2007
US Army January 1995 - September 2006
Skills
Portfolio Management, Commodity Markets, Equity Valuation, Investment Strategies, Private Equity, Marketing Strategy, Financial Reporting, Strategic Financial..., Financial Modeling, Corporate Finance, Managerial Finance, Business Analysis, Financial Analysis, Analytics, Stock Trading, Foreign Exchange, Currency Futures, Strategy, Military, Security Clearance, Military Operations, Military Experience, Military Training, Process Improvement, Program Management, Analysis, Budgets, Business Process..., Risk Management, Cross-functional Team..., Project Planning, Start-ups, Training, Competitive Analysis, Financial Planning
Education
CFA Institute 2015 — 2018
CFA, Finance
Georgia State University 2015 — 2018
Executive Doctorate of Business, Business Administration and Management, General
Investment Banking Institute 2015 — 2015
Intensive 4-week financial modeling and valuation training program, Finance & Private Equity
New York University 2010 — 2010
CFP, Financial Planning
Clark Atlanta University 2006 — 2008
MBA, Finance
Capital Normal University 2006 — 2007
Business, International Business Program
University of Alabama at Birmingham 1996 — 2002
Bachelor of Science (B.S.), Criminal Justice
Ramsay
USAA November 2014 - Present
Marriott International April 2013 - December 2014
Elephant Auto Insurance November 2011 - December 2012
Mutual of Omaha June 2011 - November 2011
Bankers Life and Casualty February 2010 - June 2011
Progressive Nursing Staffers (Medical Staffing Firm) 1999 - February 2010
Alice Manor Nursing Home April 1996 - April 1999
Skills
Medicare, Health Insurance, Life Insurance, Disability Insurance, Education, Medicare Supplements, Healthcare Staffing, Activity Planning, Personal Lines Insurance, Insurance, Employee Relations, Healthcare, Customer Service, Management, Sales
Education
Catonsville Community College 1992 — 1997
AA, Recreation
Towson High School 1976 — 1979
General Studies
Dominion Healthcare Realty, LLC 2009 - Present
Dominion Advisory Group, Inc. January 1993 - Present
USAA 1987 - 1993
Skills
Real Estate, Brokerage, Construction Management, Contract Negotiation, Disposition, Real Estate Development, Negotiation, Real Estate Economics, Leases, Property Management, Facilities Management, Shopping Centers, Asset Managment, Mergers, Commercial Real Estate, Asset Management, Construction, Strategic Planning, Corporate Real Estate, Mergers & Acquisitions, Tenant Representation, Real Property, Tenant, Entitlements, Lease Negotiations, Due Diligence, Landlords, Land Acquisition, Real Estate Transactions, Lease Administration, Real Estate Financing, Location Intelligence, Investors, Acquisitions, Apartments, 1031 Exchanges, International Real..., Appraisals, Property, Land Development, Sellers, Investment Properties, Dispositions
Education
Western Illinois University 1970 — 1971
M.A., Economics
Central Methodist College 1968 — 1970
B.A., Business Administration, Mathematics, and Economics
Navy Medical Information Systems Support Activity (NAVMISSA) October 2009 - Present
NAVMISSA 2009 - Present
Advisors Asset Management June 2006 - December 2009
Portfolio Consulting LLC 2009 - 2009
USAA April 1998 - June 2005
US Air Force August 1973 - August 1998
Skills
E-Learning, Task Analysis, Learning Management..., Training, Management, Earned Value Management, PMP, Certified Project..., Visio, Business Process..., Program Management, Project Management, MS Project, Software Project..., Business Analysis
Education
Capella University 2002 — 2006
MS, Education; ISD of Online Learning
Central Michigan University 1983 — 1985
MA, Mgmt & Supv; Logistics Management
Michigan Technological University 1975 — 1977
BSEE, Logic Design
St Paul Seminary 1966 — 1970
Diploma
USAA March 2012 - Present
USAA August 2007 - March 2012
Fidelity information services August 1997 - July 2004
Skills
Websphere, SQL, XML, Business Analysis, Software Development, Unix, Enterprise Architecture, Java Enterprise Edition, Requirements Analysis, SDLC, Java, SOA, Web Services, Visio, Software Project..., IT Management, Leadership, Agile Methodologies
Education
Centenary College of Louisiana 1993 — 1997
BS, Mathematics
Centenary College of Louisiana 1993 — 1997
Mathematics
Employee Family Protection December 2012 - Present
LTC Solutions, Inc. October 2011 - Present
Benesync LLC June 2011 - Present
Benefits Technologies 2010 - Present
Univers Workplace Benefits August 2008 - Present
Web Kreationz October 2006 - August 2013
Rezilient Partners July 2009 - August 2009
The Standard 2009 - 2009
Humana November 2005 - October 2006
USAA March 2002 - October 2005
Skills
Employee Benefits, Customer Service, Life Insurance, Insurance, Health Insurance, Term Life Insurance, Disability Insurance, Critical Illness, Health Savings Accounts, Long-term Care, Fixed Annuities, Brokers, Sales, Whole Life, Accident, 401k, Medicare, Voluntary Employee..., Benefits Administration
Education
Capella University 2013 — 2017
Human Resources Management, Human Resources
DeVry University 1999 — 2002
Some College, Information Systems Programming
US Army Technical School 1997 — 1997
Certificate, Diesel Mechanics
Samuel Clemens High School 1990 — 1994
Diploma, General
USAA June 2015 - August 2015
MZA Associates Corporation August 2010 - May 2015
Skills
Active Directory, Microsoft Exchange, Microsoft Servers, SharePoint, Microsoft SQL Server, Python, Windows Server, Network Administration, Lync Server 2010, Sonicwall, Powershell, Backup Exec, 2008 R2, Networking, C, Security, LaTeX, Servers, IT Operations, DNS management, Tortoise SVN, VoIP, SIP Trunking, Data Protection Manager, Tape Backup, Network Security, SML, DNS, Microsoft SharePoint, JIRA, Dell PowerEdge Servers, Dell Workstations, SolidWorks, 3D Printing, Laser Cutting, Rapid Prototyping
Education
Carnegie Mellon University 2012 — 2016
Bachelor of Science (B.S.), Computer Science
USAA July 2014 - Present
USAA June 2012 - Present
Axess Consulting January 2010 - June 2012
Dixie Applied Technology College January 2009 - December 2011
Viracon January 2008 - October 2011
Deseret Laboratories January 2005 - January 2007
US Army April 1994 - July 2004
Air Cold Supply April 1992 - March 1994
California Foods May 1986 - June 1988
Skills
Process Automation, Data Analysis, Database Development, Six Sigma, Quality Assurance, Quality Management, Process Improvement, Change Management, Lean Manufacturing, Operations Management, Manufacturing, Strategic Planning, Visio, Problem Solving, MS Project, Business Analysis, Windows, Requirements Analysis, Visual Basic, Process Engineering, Microsoft Office, Excel, MS Access, MS Word, MS PowerPoint, MS Outlook, SPCxl, Spanish, Kaizen, Automation, Systems Analysis, Document Management, Continuous Improvement, Business Process..., Root Cause Analysis, Team Building, Business Process, Value Stream Mapping, Documentation, 5S, Quality Systems, Team Leadership, Program Management, SPC, Mentoring, Training, Quality System, Microsoft Excel, Project Management, Software Documentation
Education
Western Governors University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Southern Utah University 2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, 4.0
Dixie State College 2004 — 2007
Bachelor, Computer Information Systems
Central Texas College 1995 — 1997
Associate, General Studies
Mount Carmel Health System July 2013 - August 2014
UPMC January 2008 - July 2009
USAA 2004 - 2007
Skills
Healthcare, Hospitals
Education
Capital University Law School 2013 — 2016
Law
Trinity University 2006 — 2008
MS, Healthcare Administration
The University of Texas at San Antonio 2003 — 2005
BS, Finance
Tesoro February 2007 - Present
Tesoro 2007 - 2012
USAA December 1979 - September 2006
United States Navy June 1975 - June 1979
Skills
VBScript, Windows, System Administration, Windows Server, Windows Server 2008, Windows Server 2003, Blackberry Enterprise..., Exchange Administration, Microsoft Exchange, Servers, Active Directory, Software Installation, Software Development, Powershell, Antivirus, Virtualization, Disaster Recovery
Education
The University of Texas at San Antonio 1980 — 1980
Computer Science
Chapman University 1979 — 1979
University of Alabama 1974 — 1974
Electrical Engineering
San Antonio College 1972 — 1974
Engineering
USAA March 2013 - Present
Wells Fargo July 2010 - March 2013
Bank of America July 2006 - December 2008
Skills
Consumer Lending, Commercial Banking, Loans, Commercial Lending, Mortgage Lending, Banking, Small Business Lending, Credit Analysis, Credit, Finance, Loan Origination, Retail Banking, Mortgage Banking, Financial Services, Credit Risk, Relationship Management, Cross Selling, Underwriting, Lines Of Credit, Financial Risk, Credit Cards, Sales, Refinance
Education
DeVry University 2013 — 2015
Bachelor in Technical Management, Accounting
University of South Florida 2009 — 2010
Accounting
Central Connecticut State University 2005 — 2007
Accounting
USAA February 2012 - Present
US Army March 1979 - September 2009
Skills
Risk Management, Process Improvement, Program Management, Customer Service, Security, Team Leadership, Team Building, Microsoft Office, Microsoft Excel, Training, Policy, Army, Military Operations, Military Experience, Leadership Development, Force Protection, Military Training, Physical Security, Crisis Management, Public Speaking, Coaching, Defense, Combat, Command, Weapons, Military Logistics, DoD, Intelligence, Intelligence Analysis, Security Clearance, Military, Government, Top Secret, Counterterrorism, Tactics, Operational Planning, National Security, Information Assurance, Homeland Security
Education
Chaminade University of Honolulu 1994 — 2000
Bachlor of Arts, Political Science and Government
Regions Bank February 2015 - Present
Serco/ACAP September 2014 - Present
New York Life Company January 2013 - Present
New York Life Insurance Company January 2012 - September 2014
MidCountry Bank September 2010 - December 2012
USAA September 2002 - August 2005
Skills
Life Insurance, Retirement Planning, Term Life Insurance, Retirement, Long-term Care, IRAs, Long Term Care Insurance, Whole Life, Financial Services, Mortgage Lending
Education
Central Texas College
University of Texas at Brownsville
USAA May 2014 - Present
USAA March 2013 - May 2013
USAA February 2012 - March 2013
Farmers Group Inc., Farmers Life, Zurich Global Life June 2008 - February 2012
American Northwest Advisory Services, LLC June 2007 - June 2008
HarperHayes, PLLC February 2005 - June 2007
Levinson Friedman, PLLC February 2004 - December 2004
Skills
Corporate Governance, Audit Committee, Board Relations, Corporate Law, Regulatory Requirements, Insurance, Securities Regulation, Securities, Compliance, Insurance Law, Annuities, Fixed Annuities, Tax Law, Life Insurance, Model Audit Rule, Litigation, Arbitration, Mergers, Privacy Law, Litigation Management, Asset Management, Licensing, Financial Services, Mediation, Enterprise Risk..., AML, Investment Advisory, Legal Research, Legal Writing, Management, Risk Management, Leadership, Strategy, Legal Advice
Education
Gonzaga University School of Law 2001 — 2003
Juris Doctorate
Central Washington University 1995 — 1999
Bachelor of Arts
Ontario Ministry of Transportation September 2014 - Present
The BA Coach Inc. January 2011 - Present
RBC March 2013 - August 2014
IIBA Toronto Chapter July 2009 - August 2013
Bank of Montreal July 2009 - March 2013
Toastmasters - Bay and Adelaide Speakers May 2011 - September 2012
Apex Cloud Canada Inc March 2009 - June 2011
USAA August 2003 - January 2009
Tata Consultancy Services(TCS) August 2003 - January 2009
Skills
CBAP, Thought Leadership, Process Migration, Data Migration, CBAP Exam Prep, CCBA Exam Prep, CBAP Trainer, Certified Business..., Software Documentation, Data Modeling, Business Analysis, Certified Business..., Podcasting, Legacy Modernization, Salesforce.com, Wireframes, Requirements Analysis, Business Process, Business Intelligence, Agile Methodologies, Business Requirements, Requirements Gathering, Visio, Strategy, PMP, UML, SharePoint, Software Project..., Analysis, Gap Analysis, Systems Analysis, User Acceptance Testing, SDLC, Requirements Management, Training, Testing, Process Modeling, Business Architecture, Business Process Design, Use Case Analysis, Business Process Mapping, Data Warehousing, Waterfall, RUP, CMMI, Requirement..., BPMN, User Stories, Project Portfolio..., Functional Requirements
Education
University of Toronto 2013 — 2015
Certificate in Creative Writing, Creative Writing
Carnegie Mellon University 2011 — 2011
CMMI for Dev, Capability Maturity Model Integration(CMMI) for Dev V1.3
Salesforce.com 2010 — 2010
CON201, Salesforce - Implementation Essentials
BMO Financial Group Institute for Learning 2006 — 2010
RMBA - Level 1, Business Analysis, Specifying and Facilitating Requirements, Stakeholder Analysis
Alliance Française 2003 — 2004
Pre-diplômes de langue, French Language
Visvesvaraya Technological University 1999 — 2003
Bachelor of Engineering, Computer Science and Engineering (Equiv 4.0 GPA)
Austin Telco FCU April 2013 - Present
Austin Telco FCU October 2012 - April 2013
TD Bank January 2011 - August 2012
TD Bank January 2009 - January 2011
First National Bank Texas August 2008 - October 2009
USAA July 2007 - June 2008
Coastal Community and Teachers Credit Union January 2005 - January 2007
First National Bank Texas January 2003 - January 2005
Skills
Retail Banking, Consumer Lending, Credit, Small Business Lending, Banking, Loans, Lines Of Credit, Cross Selling, Commercial Banking, Mortgage Lending, Customer Service, Notary Public, Branch Banking, Management, Payroll, Financial Analysis, Financial Services, Commercial Lending, Credit Analysis, Deposits, Payments, Credit Cards, Time Management, Training
Education
Central Texas College
USAA August 2015 - Present
USAA July 2009 - August 2015
USAA August 2007 - July 2009
Baker SPD/Forum SPD July 2004 - July 2007
Baker SPD July 2002 - July 2004
Baker SPD September 2001 - July 2002
Today's Staffing September 2001 - July 2002
Addison Northeast Supervisory Union, Superintendent's Office February 2001 - August 2001
Jobsite Services November 2000 - February 2001
University of Vermont, Center on Disability and Community Inclusion November 1998 - October 2000
Skills
Administrative..., Human Resources, Data Entry, Microsoft Excel, Management, Customer Service, Microsoft Word, Time Management, Call Centers, Telephone Skills, Research, Insurance, Inventory Management, Leadership, Filing, Team Leadership, Process Improvement, Strategic Planning
Education
University of Phoenix-San Antonio Campus 2010 — 2015
Bachelor's Degree, Marketing
Champlain College 1996 — 1998
Associates Degree, Executive Administrative Assistant
USAA February 2011 - Present
Fulbright & Jaworski November 2008 - February 2011
Reed Smith LLP August 2006 - November 2008
Skills
Securities, Corporate Governance, Mergers, Corporate Law, Legal Research, Dodd-Frank
Education
Weatherhead School of Management at Case Western Reserve University 2003 — 2006
MBA, Banking & Finance
Case Western Reserve University School of Law 2002 — 2006
JD, MBA
Wake Forest University 1998 — 2002
BA, English
Moss Adams Wealth Advisors LLC February 2001 - Present
USAA November 1993 - February 2001
Skills
Financial Advisory, Investment Management, Retirement Planning, Strategic Financial..., Asset Managment, Investment Advisory, Wealth Management, Finance, Small Business, Estate Planning, Tax, Financial Planners, Cash Flow
Education
Central Washington University 1979 — 1982
B.S., Finance
Cumberland County Schools March 2012 - Present
City of Fayetteville, North Carolina September 2004 - August 2011
United Airlines November 2000 - December 2001
Well Fargo Financial October 1997 - November 2000
Fayetteville State University January 1997 - October 1997
USAA September 1995 - October 1996
Skills
Microsoft Office, Management, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Research, Training, Process Improvement, Project Management
Education
Capella University 2015 — 2017
Master of Business Administration (M.B.A.)
Capella University 2012 — 2015
Master of Arts (MA), Counselor Education/School Counseling and Guidance Services, 4.0 - Graduate of Distinction
Fayetteville State University 1989 — 1993
Bachelor’s Degree, Banking and Financial Support Services, 3.0 GPA
Gerber Life Insurance December 2014 - Present
River Walk Executive Search - MRI Network February 2013 - September 2013
ADT LLC, QVC, Harris Connect, New York Life April 2007 - November 2012
USAA June 2005 - October 2006
Fidelity Investments September 1996 - April 2005
OneSource Information Services March 1995 - September 1996
FactSet Research Systems August 1990 - February 1995
Skills
Business Analysis, Program Management, Training, Business Process..., Procurement, Process Improvement, Enterprise Software, Integration, Business Strategy, AML, Process Management, Strategy, Fraud, Manufacturing, Six Sigma, Management, Program Evaluation, Product Management, Regulatory Compliance
Education
Central Connecticut State University 1974 — 1978
B.S., Magna Cum Laude, Music Education
Litchfield H.S. 1970 — 1974
Diploma, College Prep, High Honors
USAA June 2015 - Present
Pittsburgh Pirates August 2014 - December 2014
Easely July 2014 - September 2014
Traba June 2014 - August 2014
Carnegie Mellon University August 2012 - January 2014
BNY Mellon May 2011 - August 2012
BNY Mellon January 2010 - May 2011
Teach for America June 2007 - May 2008
Skills
Data Analysis, Public Speaking, Leadership, PowerPoint, Microsoft Excel, Spanish, Analysis, Research, Event Planning, Microsoft Office, Microsoft Word, Non-profits, SEO, Interactive Marketing, SPSS, Google Analytics, Nonprofits
Education
Carnegie Mellon University - Tepper School of Business 2013 — 2015
Master of Business Administration (M.B.A.), Marketing
WHU – Otto Beisheim School of Management
Marketing
Villanova University 2005 — 2009
B.A., Philosophy, Political Science
American Emergency Response Training April 2015 - Present
US Air Force Reserve May 2009 - Present
USAA November 2010 - December 2012
Skills
Customer Service, Management, Leadership, Risk Management, Banking, Financial Analysis, Nursing, Instructor-led Training, Sales, Analysis, Healthcare, Leadership Development, Public Speaking, Critical Thinking, Time Management, PowerPoint, Microsoft Office, Hospitals, CPR Certified, Healthcare Management, Insurance, Research, Finance
Education
Chamberlain College of Nursing 2013 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse, 3.3
University of Phoenix 2011 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Air Force HVAC 2009 — 2010
HVAC, HVAC/R
Indeed.com June 2015 - Present
Telesis May 2014 - November 2014
USAA April 2013 - May 2014
Apple September 2011 - April 2013
Skills
Network Support, Active Directory, Remote Desktop, Windows, VMware, VPN, Citrix, Microsoft Exchange, SMTP, POP3, IMAP, Desktop Computers, iOS, Help Desk Support, iPhone Support, Windows 7, TCP/IP, XP, Servers, Remote Access, Fedora, Red Hat Linux, Network Administration
Education
Career Point College 2010 — 2012
Associate’s Degree, Network and System Administration/Administrator, 3.4
Travelers January 2015 - Present
Cognizant Technology Solutions May 2014 - December 2014
Catlin September 2013 - April 2014
USAA May 2013 - September 2013
Travelers December 2006 - May 2013
Skills
CGI Ratabase, Business Systems Analyst, Teradata Data Warehouse, Comparative Analysis, Business Profitability, Guidewire, Corporate Finance, Information Management, Enterprise Risk..., Reinsurance
Education
Central Texas College
University of South Florida
Bachelor of Arts (B.A.), Economics
USAA May 2015 - Present
USAA May 2013 - Present
USAA June 2010 - Present
USAA March 2009 - Present
Star Multicare Services - Extended Family Care August 2008 - December 2008
PNC November 2006 - March 2008
Best Buy November 2005 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Training, Time Management, Teamwork, Insurance, SPSS, Recruiting, Statistics, Sales, Critical Thinking, Social Media, Leadership, Team Building, Community Outreach, Social Networking, Higher Education, Communication
Education
Southern New Hampshire University 2014 — 2016
MBA, Quantitative Analysis, 4.0
Capella University 2010 — 2012
Master of Science (MS), Industrial and Organizational Psychology, 3.5 out of 4.0
Penn State University 2004 — 2008
Bachelor of Arts (BA), Applied Psychology
USAA February 2014 - Present
USAA November 2010 - February 2014
USAA January 2008 - November 2010
USAA February 2007 - January 2008
USAA March 2006 - February 2007
USAA August 2004 - March 2006
USAA June 2004 - August 2004
Texas State University September 2002 - August 2004
Dashlink Internet Services May 1999 - November 2000
US Army May 1992 - January 1998
Skills
SharePoint, HTML, ITIL, SharePoint Designer, VBScript, Powershell, System Administration, IT Operations, Enterprise Software, IT Service Management, Operating Systems, Requirements Analysis, SCCM, VMware, Disaster Recovery, SQL, Visual Studio, Innovation, Process Automation, Microsoft Servers, Innovative Problem..., Product Innovation, Cloud Computing, Automation, Process Engineering, Internal Audit, InfoPath, Performance Management, Build Automation, Software Engineering, Team Leadership, Computer Security, HP Server Hardware, Orchestration, Provisioning, Usability Design, Server Administration, iOS development, Open Innovation, Incident Management, Agile Methodologies, System Automation, Service Desk, Help Desk Support, Wikis, Technical Writing, C#, Veritas, Office 2010, Integration
Education
USAA Continuing Education 2004 — 2013
Innovation Certificate
Texas State University-San Marcos 2002 — 2004
Bachelor of Science (BS), Computer Science
Central Texas College 1998 — 2002
Associate of Arts (AA), Associate in Applied Science Computer Aided Drafting and Design
San Joaquin High School 1991 — 1992
High Schoool
Swiss Re September 2015 - Present
Swiss Re March 2011 - September 2015
Swiss Re September 2001 - June 2011
USAA February 1997 - September 2001
Aetna 1995 - 1997
Skills
Reinsurance, Property & Casualty..., Actuarial Science, Underwriting, Insurance, Casualty, General Insurance, Professional Liability, Brokers, Legal Liability, Commercial Lines, Liability, Financial Risk, Pricing, Structured Reinsurance, Actuarial, Umbrella, General Liability, Workers Compensation, Casualty Insurance, Commercial Insurance
Education
Central Connecticut State University 1992 — 1995
BA, Mathematics, Economics
Southington High School 1989 — 1992
United States Marine Corps July 2013 - March 2015
Fort lee federal credit union July 2012 - December 2012
USAA July 2006 - September 2010
JPMorgan Chase January 2005 - July 2006
JPMorgan Chase September 2004 - January 2005
Skills
Insurance, Strategic Financial..., Retirement Planning, Property & Casualty..., Underwriting, Commercial Insurance, Mortgage Lending, Liability, Loans, Credit, Risk Management, Investments, Banking, Health Insurance, Financial Analysis, Employee Benefits, Consumer Lending, Call Centers, Workers Compensation, Financial Services, Customer Service, Process Improvement, October 2012: DTS..., Training, Payroll, Accounting, Management
Education
University of Maryland University College 2012 — 2014
Bachelor's degree, Business Administration, Management and Operations
Central Texas College 2010 — 2012
Associate degree, Business Administrative
USAA June 2015 - Present
USAA January 2015 - June 2015
USAA January 2014 - January 2015
USAA May 2013 - August 2013
The Digital Ranch, Inc. July 2011 - August 2012
The Digital Ranch, Inc. July 2010 - July 2011
The Digital Ranch, Inc. May 2009 - July 2010
The Digital Ranch, Inc. January 2008 - May 2009
G-CREW GRAPHICS August 2003 - June 2005
Skills
IT Management, IT Strategy, Program Management, Cloud Computing, Product Management, Network Security, Leadership, Project Management, Network Administration, Databases, Management, Strategy, IT Service Management, Disaster Recovery, IT Operations, Business Analytics, ITIL, Business Intelligence, Business Analysis, Product Development, Virtualization, Firewalls, Budgets, Security
Education
Carnegie Mellon University 2012 — 2013
Master of Information Systems Management
University of Utah - David Eccles School of Business 2008 — 2012
Business - Information Systems & Finance
My Private Counseling Practice November 2008 - Present
University of Phoenix October 2012 - Present
Sacramento Collaborative Practice Group April 2011 - Present
Kismet Center for Counseling October 2003 - December 2008
USAA October 1990 - February 2007
Skills
Counseling, Consulting, Coaching, Acceptance, Caring, Confidentiality, Confidence Building, Open Minded, Couples, Psychotherapy, Adults, Self-esteem, Communication, Family Therapy, Co-parenting, Collaborative Divorce..., Mindfulness Based..., DBT, Dialectical Behavioral..., Addictions, Building Relationships, Anxiety Management, Treatment of depression, Life Transitions, Impulse Control..., OCD, Career Counseling, Helping Clients Succeed, Collaborative Problem..., Collaborative Practice, Professional Mentoring, Goal Setting, Experiential Learning, Military Experience, Collaborative Law, Positive Change, Attitude Change, Personal Development, Child Development, Conflict Resolution, Mental Health, Anger Management, Adoption, Mindfulness, Post Traumatic Stress, Counseling Psychology, CBT, Stress Management, Grief Counseling, Crisis Intervention
Education
Chapman University 2002 — 2004
MA, Clinical Psychology
Golden Gate University 1997 — 2001
BA, Business Administration
T Rowe Price 2011 - Present
Focus on the Family September 2007 - October 2009
Charles Schwab 2006 - 2007
JPMorgan Chase 2004 - 2006
J.D. Edwards & Company 1999 - 2002
USAA 1990 - 1999
Skills
Process Improvement, Business Analysis, Analysis, Microsoft Office, Project Management, SQL, Relationship Management, Training, SDLC, Outlook, MS Project, Microsoft Excel, Testing, Data Analysis, Management, Access, Team Leadership, Visio, SharePoint, Software Documentation, Databases
Education
University of Phoenix 2010 — 2013
Bachelor's Degree
New Horizons Learning Center 2010 — 2010
Carson-Newman College 1977 — 1981
Bachelor's Degree
USAA September 2014 - Present
USAA August 2006 - May 2009
Education
The University of Texas at San Antonio 2007 — 2009
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Catawba College 2004 — 2006
Our Lady of the Lake University
Master of Business Administration (MBA)
Creighton University July 2014 - Present
Bellevue University March 2015 - July 2015
Bellevue University November 2013 - March 2015
Bellevue University October 2009 - November 2013
USAA December 2005 - June 2008
USAF May 2003 - December 2005
Skills
Leadership, Strategic Planning, Data Analysis, Adult Education, Team Building, Instructional Design, Higher Education, Personnel Management, Change Management, Project Management
Education
Creighton University
Doctor of Education (Ed.D.), Interdisciplinary Leadership
Central Michigan University
Master of Science, Admin and Information Resource Management
Southern Illinois University, Carbondale
Bachelor of Science, Electronics Management
USAA August 2012 - Present
USAA December 2006 - August 2012
Southern Folger December 2003 - December 2006
Medina County Sheriff Department June 2001 - January 2004
Texas Department of Criminal Justice June 1995 - June 2001
US Army June 1978 - May 1995
Skills
SQL, SAP, SAS, VBA, Confluence, SharePoint Designer, SharePoint..., Java, JavaScript, HTML, Microsoft SQL Server, Crystal Reports, Requirements Analysis, Requirements Gathering, Leadership, Electronics, Security, Military Experience
Education
The University of Texas at San Antonio 2001 — 2003
Bachelor of Business Administration (B.B.A.), major Information Systems / minor – Infrastructure Assurance and Security
Central Texas College 1992 — 1994
Associate's degree, General Studies
Patrick Henry HighScool Mpls MN 1974 — 1978
USAA May 2014 - Present
USAA June 2010 - May 2014
University of Tampa 2008 - 2010
Ameriprise Financial Services, Inc. June 2008 - December 2009
Dan Hardt Financial May 2007 - May 2008
Skills
Investments, Portfolio Management, Life Insurance, Wealth Management, Investment Advisory, Series 7, Series 66, Investment Strategies, Retirement, Asset Allocation, Mutual Funds, Strategic Financial..., Fixed Annuities, IRAs, Wealth Accumulation, Financial Advisory, Equity Research, Financial Analysis, Investment Management, Financial Modeling, Bloomberg, Valuation, Equity Valuation, Investment Banking, Fixed Income, Equities, Risk Management, Retirement Planning, Finance, Financial Services, Asset Management, Estate Planning, Bonds
Education
University of Tampa 2008 — 2010
Master's degree, Finance, General
Cedarville University 2004 — 2008
Bachelor's degree, Finance, General
Cedarville University 2004 — 2008
Bachelor's degree, Business Administration and Management, General
USAA June 2013 - Present
TRDI July 2009 - June 2013
Allen Tharp and Associates September 2007 - July 2010
Allen Tharp and Associates July 2006 - September 2007
Espresso Spot Coffee Shop May 2004 - July 2006
San Antonio Print Supplies September 1998 - May 2004
Skills
Management, Training, Purchasing, Sales, Forecasting, Microsoft Excel, Marketing Strategy, New Business Development, Strategic Planning, Payroll, Menu Development, Catering, Budgeting, Client Relations
Education
Wayland Baptist University 2011 — 2013
Bachelorâs Degree, Business Administration
Central Texas College 1988 — 1990
Associate of Science, Business Management
The Csintyan Group, LLC June 2012 - Present
Colorado Work Force Development Council June 2010 - Present
Pikes Peak Work Force Investment Board January 2008 - Present
Margo's on The Alley LLC 2006 - Present
Greater Colorado Springs Chamber of Commerce & EDC February 2008 - May 2012
DataTrac and SEIT 2000 - 2002
USAA 1998 - 1999
United States Air Force August 1969 - February 1997
Skills
Strategic Planning, Leadership Development, Public Speaking, Public Relations, Fundraising, Team Building, Non-profits, Government, Leadership, Community Outreach, Small Business, Event Planning, Budgets, Analysis, Strategy, Start-ups, Policy, Management, Team Leadership, Training, Program Management, Proposal Writing, Project Management, Grant Writing, Organizational..., Business Planning, Military, Management Consulting, Customer Service, Entrepreneurship, Change Management, Marketing Strategy, Marketing, Teaching, Media Relations, Business Development, Workshop Facilitation, Social Media, Coaching, Project Planning, Economic Development, Staff Development, Workforce Development, Community Development, Grants, Event Management, Conflict Resolution, Nonprofits
Education
Ford Foundation Fellow 2009 — 2010
Regional Sustainable Development
Air War College 1988 — 1989
Naval War College 1983 — 1984
Central Michigan University 1972 — 1974
MA, Organizational Behavior
University of Michigan-Flint 1967 — 1969
BA, Business Administration
Frontline Management June 2015 - Present
Vectrus March 2015 - June 2015
CGI Federal September 2014 - March 2015
Rockwell Collins June 2013 - August 2014
Xtreme Solutions, Inc. December 2012 - June 2013
US Army February 2007 - December 2012
USAA October 2000 - November 2006
Skills
Technical Support, Troubleshooting, Help Desk Support, Microsoft Exchange, BMC Remedy, Microsoft Office, Information Technology, Critical Thinking, Computer Security, Active Directory, Servers, Security Clearance, Windows & Mac operating..., Cisco VoIP, Operating Systems, SCCM, SharePoint, Hardware, Software, Security, LAN-WAN, Network Administration, Networking, Windows Server, Blackberry, Printers, Remote Desktop, Dameware, Oral & Written..., Timely Decision Making, Collaborative Problem..., DoD, Military Experience, Military Leadership, Military Decision..., Windows, VTC
Education
Capella University 2015 — 2017
Bachelor’s Degree, Information Technology
The University of Texas at San Antonio 2001 — 2004
Bachelor's Degree, Marketing
Grand Valley State University August 2007 - Present
Shape Corp. 2005 - 2007
Johnson Controls 2000 - 2004
Ottawa County Department of Public Health August 1999 - 2000
Steelcase/McCahill Group January 1999 - August 1999
Central Michigan University August 1997 - December 1998
The Dow Chemical Company May 1996 - August 1997
USAA January 1996 - April 1996
Skills
Employee Health &..., Higher Education, Wellness, Fitness, Teaching, Health Education, Leadership, Exercise Physiology, Program Development, Public Speaking, University Teaching, Health Promotion, Wellness Coaching, Research, Personal Training, Sports
Education
Central Michigan University 1997 — 1999
Master of Arts (MA), Health Promotion and Program Management
Central Michigan University 1991 — 1996
Bachelor of Science (BS), Health Fitness for Preventive and Rehabilitative Programs
Walden University
Doctor of Philosophy (PhD), Public Health - Community Health Promotion and Education
SAS Shoemakers 2011 - Present
Simpson Commercial Realty 2007 - June 2011
sanofi-aventis 2005 - 2007
AstraZeneca 2000 - 2005
USAA 1997 - 2000
Skills
Negotiation, Business Planning, Strategic Planning, Team Leadership, Competitive Analysis, Sales, Marketing, Contract Negotiation, Business Development, Account Management, Marketing Strategy, New Business Development, Business Strategy, Project Management, Customer Service, Cross-functional Team..., Market Analysis, Sales Process
Education
St. Mary's University 1995 — 1997
MBA, Finance
University of the Incarnate Word 1992 — 1994
BBA, Business Management
Centenary College of Louisiana
UnitedHealth Group October 2013 - Present
UnitedHealth Group February 2013 - October 2013
Liberty Mutual Insurance October 2007 - October 2012
USAA January 2006 - August 2007
USAA September 2002 - January 2006
Skills
Insurance, Underwriting, Property, Customer Service, Liability, Health Insurance, Claims Management, Call Centers, Sales, General Insurance, Claim
Education
Carthage College 1995 — 2001
Bachelor of Arts (BA), Religion/Religious Studies
USAA December 2005 - Present
Ford Motor Company April 2005 - December 2005
Ford Motor Company August 2003 - April 2005
Ford Motor Credit Company December 2000 - July 2003
Detroit College of Business (now called Davenport University) September 1989 - November 2000
Lear Siegler Seating Corporation (now called Lear, Inc) June 1987 - September 1989
Skills
Human Resources, Employee Relations, Management, Coaching, Microsoft Excel, Succession Planning, Process Improvement, Organizational..., Employee Training, Leadership Development
Education
Central Michigan University 1992 — 1997
MSA, HR Management
Ferris State University 1984 — 1987
BS, Business Administration
ITT Technical Institute March 2015 - Present
Daegu University March 2014 - February 2015
Taekyeung University March 2012 - March 2014
Yuengjin College 2009 - 2011
Kotesol 2009 - 2011
The Hartford Insurance Company July 2006 - April 2008
USAA July 1991 - February 2004
Skills
Curriculum Design, Teaching, ESL, Public Speaking, Classroom, English, Teaching English as a..., Teacher Training, Curriculum Development, Staff Development, Instructional Design, Higher Education, Coaching, Microsoft Office, Research, PowerPoint, E-Learning, Leadership Development, Microsoft Excel, Creative Writing
Education
Chapman University 2002 — 2005
MA, Career Counseling
Cycorp March 2011 - Present
Kershner Trading March 2007 - February 2011
Cycorp March 2007 - February 2011
Cycorp May 1999 - November 2006
USAA July 1998 - January 1999
Skills
Artificial Intelligence, Software Engineering, Software Development, Object Oriented Design, Java, Perl, Natural Language..., Design Patterns, Python, Machine Learning, Algorithms, Software Design, Distributed Systems, Programming, Subversion, Computer Science, Requirements Analysis, .NET, SQL, Linux
Education
Carnegie Mellon University
BS, Math/Computer Science
American School in Japan (ASIJ)
USAA June 2008 - Present
Army Medical Command July 2007 - June 2008
Air Intelligence Agency August 2005 - July 2007
83d Communications Squadron August 2000 - January 2005
Office of Special Investigation January 1999 - January 2000
US Air Force Honor Guard 1995 - 1999
Education
University of North Carolina at Chapel Hill 2015 — 2016
Master of Business Administration (M.B.A.)
The George Washington University - School of Business
Balanced Scorecard Certification
Carnegie Mellon University 2007 — 2008
Enterprise Architecture Certification
U.S. Air Force Institute of Technology 2003 — 2005
Masters Degree, Information Resource Management
University of Maryland University College 1997 — 2000
Bachelors, Information Systems Management
USAA November 2014 - Present
BD August 2011 - November 2014
Zimmer May 2007 - July 2011
Victory packaging 2006 - 2007
Jungle Laboratories 2003 - 2006
Skills
Inventory Management, Supply Chain Management, Strategic Sourcing, BPO, Procurement, Operations Management, Process Management, Personnel Management, Training, Make vs Buy, Kaizen, ERP Software, ISO 13485, Logistics, Sourcing, Contract Negotiation, Materials Management, Process Improvement, Supply Chain..., Spend Analysis, Vendor Management, Business Process..., E-procurement, Change Management, Supply Chain, ERP, Purchasing, Negotiation, Contract Management, Quality System, Outsourcing, Strategy, Quality Management, Value Stream Mapping, Supplier Negotiation, Supplier Development, MRP, Strategic Planning, Management, Supply Management, Global Sourcing, Supplier Quality, Six Sigma, Cross-functional Team..., Project Planning, Continuous Improvement, Lean Manufacturing, eSourcing, Logistics Management, Integration
Education
Central Connecticut State University
Bachelor's, Business Administration
Dow Corning Corporation March 2013 - Present
Dow Corning Corporation May 2004 - Present
Dow Corning Corporation July 2002 - May 2004
Morley Companies, Inc. August 2001 - July 2002
USAA January 1998 - November 2000
Anderson Advertising January 1995 - December 1997
Skills
Strategic Planning, Market Research, Electronics, Project Management, Procurement, Supplier Management, Client Relationship..., Budget Plan/Process, Process Improvement, Competitive Intelligence, Knowledge Management, CRM, Analysis, Cross-functional Team..., Strategy, Commercialization, Business Strategy, Product Development, Management, Competitive Analysis, Business Development, New Business Development, Supply Management, Marketing, Training
Education
Central Michigan University 1990 — 1992
Bachelor of Science in Business Administration (B.S in B.A.), Marketing/Advertising
Delta College 1987 — 1990
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Wells Fargo Securities February 2015 - Present
Virtual Assistant October 2009 - Present
King Street Cats July 2010 - Present
Kinex Medical Company, LLC April 2015 - Present
Columbia Capital December 2005 - November 2014
Advantage 1st Mortgage November 2004 - December 2005
Lutheran Family Services May 2004 - August 2004
USAA November 2003 - May 2004
Body Dynamics Physical Therapy August 2002 - August 2003
The Fitness Company June 1993 - August 2002
Skills
Editing, Outlook, Public Speaking, Community Outreach, Fundraising, Research, Strategic Planning, Time Management, Event Planning, Nonprofits, PowerPoint, Healthcare, Customer Service, Training, Management, Grant Writing, Microsoft Office, Non-profits, Marketing, Leadership, Social Networking, Social Media, Event Management, Public Relations, Program Management, Program Development, Higher Education, Organizational..., Strategy, Teaching, Strategic Communications, Team Building, Philanthropy, Microsoft Word, Data Entry, Microsoft Excel, Budgets, Leadership Development, Social Media Marketing, Strategic Partnerships, Entrepreneurship, Team Leadership, Executive Calendar..., Awesomeness, Administrative...
Education
University of Virginia 1991 — 1993
MEd, Exercise Physiology
Cedarville University 1987 — 1991
BA, Sports Medicine
Wheaton Academy 1983 — 1987
Diploma
USAA January 2009 - Present
USAA January 2009 - Present
sixth gear 2008 - Present
Sixth Gear Solution Corp April 2008 - October 2008
Americredit June 1998 - April 2008
americredit 1998 - 2008
Mitsubishi motor credit 1996 - 1998
Education
Central Connecticut State University
Business
USAA November 2014 - Present
USAA February 2011 - November 2014
Skills
Credit Risk, Banking, Credit, Underwriting, Financial Risk, Credit Analysis, Risk Management, Portfolio Management, Financial Analysis, Financial Services, Financial Modeling, Analytics, Data Analysis, Economics, SAS, Forecasting, Management
Education
Carnegie Mellon University - Tepper School of Business 2009 — 2010
Master's, Computational Finance
The University of Texas at Austin - The Red McCombs School of Business 2005 — 2009
Bachelor's degrees, Finance and Mathematics
GPM Life Insurance Co. October 2012 - June 2014
EMSI October 2011 - September 2012
USAA January 2009 - October 2011
Royal Neighbors of America July 2008 - January 2009
USAA June 1999 - July 2008
USAA May 1987 - June 1999
Skills
Claim, Customer Service, Disability Insurance, Finance, Insurance, Life Insurance, Management, Project Management, Public Relations, Reinsurance, Risk Management, Long-term Care, Fixed Annuities, Underwriting, Term Life Insurance
Education
Central Michigan University
USAA February 2014 - Present
SecureLogix June 2009 - December 2013
Southwest Research Institute September 2008 - February 2009
Southwest Research Institute November 2007 - June 2008
Applied Research Associates April 2000 - September 2007
Ericsson June 1995 - February 2000
Carnegie Mellon University September 1992 - January 1995
Skills
Java, SQL, Programming, Software Development, Software Engineering, C++, Software Design, Perl, Eclipse, Security Engineering, Problem Solving, Technical Presentations, Object Oriented Design, Linux, Security, Embedded Software, Telecommunications, Cloud Computing, Algorithms, TCP/IP, Embedded Systems
Education
Carnegie Mellon University 1992 — 1995
Master of Science, Electrical Engineering
The Johns Hopkins University 1988 — 1992
Bachelor of Science, Electrical Engineering
USAA April 2012 - Present
Photoleverage January 2010 - Present
Waste Management, Inc. March 2010 - March 2012
Sun Country Marine 1998 - January 2010
Honeywell Aerospace 1994 - 1998
Honeywell Aerospace 1990 - 1994
Honeywell Aerospace 1986 - 1990
GE 1978 - 1986
Skills
Manufacturing, Management, Engineering, Team Building, Process Improvement, Business Development, Strategic Planning, Sales, Business Strategy, Account Management, Vendor Management, New Business Development, Coaching, Team Leadership, Marketing, Customer Service, Leadership Development, Training, Change Management, Project Management
Education
Northern Arizona University 1975 — 1978
BS, Electrical Engineering Technology
Central Arizona College
AS, Industrial Electricity
USAA June 2013 - Present
USAA May 2011 - June 2013
Westwood College March 2006 - June 2009
Blinds, Blades January 2001 - January 2003
Compass Bank January 1999 - January 2000
MBNA Marketing Systems January 1994 - January 1999
Skills
Sales, Customer Service, Time Management, Student Recruiting, Strategic Planning, Recruiting, Public Speaking, Leadership, Admissions, Coaching, Leadership Development, Team Building, Student Financial Aid, Finance, Training, Nonprofits
Education
University of Texas at Tyler 2003 — 2005
Bachelor of Science, Marketing
Central Texas College
Associates, Business Administration
USAA August 2005 - Present
PEMCO Insurance Companies May 1995 - August 2005
Johnny's Food Centers/QFC Foods March 1981 - May 1995
Skills
Property & Casualty..., Insurance Claims, Customer Service, Compliance, Time Management, Estimating, Negotiation, Third Party Liability, Policy, Personal Lines Coverage, Indemnity, Fiscally Responsible, Mechanical Aptitude, Accident Investigation, Retail Management, First Party Homeowners, Homeowners Liabilty, Subrogation, Arbitration, Personal Development, Legal Liability, Settlement, Claims Management, Liability Analysis, Property Damage
Education
The Institutes 1996 — 2011
AIC
Central Washington University 1992 — 1995
1995, Law & Justice Pre Law
Highline Community College 1987 — 1991
1991, Social & Behavioral Science
Kentwood High School 1981 — 1983
USAA October 2009 - Present
USAA October 2009 - Present
AmTrust Bank 2005 - 2008
Advanta 1999 - 2005
Advanta Bank Corp. 1998 - 2005
Education
Carnegie Mellon University 1986 — 1991
Bachelor's, Math - Operations Research with a Double Major in Industrial Management
USAA September 2013 - Present
USAA April 2011 - Present
Ameriprise Financial July 2005 - May 2011
Education
Centenary College of Louisiana
BA, Arts
College for Financial Planning
CRPC®, Chartered Retirement Planning Counselor, Retirement Strategies
College of Financial Planning
Financial and Protection planning
Louisiana Tech University
Law
AAA May 2014 - Present
U.S. Coast Guard Community Services Command April 2006 - May 2014
TELETECH March 2003 - 2005
TeleTech February 2002 - March 2003
NEXTEL January 2000 - January 2002
Avis Budget Group January 1997 - January 2000
USAA January 1986 - May 1996
Skills
Employee Relations, Succession Planning, Talent Acquisition, Talent Management, Recruiting, Performance Management, Training, Organizational..., Personnel Management, Deferred Compensation
Education
Central Michigan University
M.S., Administration
Strome College of Business
BS, Business Management
University of Southern California
None, Management Information Systems
USAA September 2010 - Present
Credit Union of Southern California December 2009 - May 2010
Wescom Credit Union September 2004 - December 2009
Los Angeles Times Federal Credit Union June 1989 - September 2004
Skills
Loan Servicing, Mortgage Underwriting, Retail Banking, Credit Analysis, Escrow, Consumer Lending, Mortgage Lending, Customer Service, Wholesale Lending, Operations Management, 1st Time Homebuyers, Credit Unions, Microsoft Office, Microsoft Excel, Microsoft Word, Loan Origination, Investment Property...
Education
University of the Incarnate Word 2012 — 2015
Cerritos College
AA, Business Administration
USAA January 2003 - Present
State Farm Insurance 1996 - 2003
America West Airlines 1987 - 1996
Arizona College of the Bible 1990 - 1993
Skills
Professional...
Education
University of Washington 1983 — 1985
BA, Communications
Cerritos College 1980 — 1982
AA, Econmics
USAA July 2014 - Present
US Army November 2010 - June 2014
Publix Super Markets July 2008 - November 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Customer Service, Public Speaking, Teamwork, Healthcare, Social Media, Cpr Certified, Windows, English, Leadership, Time Management
Education
Warner University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Central Texas College 2011 — 2013
Associate of Arts (A.A.), General Studies
Polk Community College 2008 — 2010
EMT-B Qualification, EMS
Textron Systems June 2013 - Present
AAI Corporation May 2009 - June 2013
CTDI January 2009 - May 2009
ISR Group, Inc. May 2008 - November 2008
P3I, Incorporated March 2008 - May 2008
Jacobs Technology February 2008 - March 2008
Gemini Industries April 2007 - February 2008
US Army January 2005 - September 2007
USAA February 2007 - April 2007
West Corporation April 2006 - June 2006
Skills
Security Clearance, Testing, Military, Troubleshooting, DoD, Software Documentation, Program Management, Integration, Electronics, Defense, Training, Leadership, Engineering, Project Planning, Aircraft, Proposal Writing, Top Secret, Military Experience, Earned Value Management, Government Contracting, Aerospace, Systems Engineering, Management, Process Improvement, Government, Intelligence, Systems Design
Education
University of Maryland University College 2015 — 2017
Bachelor of Business Administration (B.B.A.)
The Community College of Baltimore County 2009 — 2012
Technical Training for Hunter Unmanned Aerial Vehicles, Northrop Grumman 2008 — 2008
Certificate
Central Carolina Community College 2004 — 2004
US HealthWorks February 2014 - Present
PINN, Peoples Injury Network Northwest June 2008 - January 2014
HEALTHSOUTH PHYSICAL THERAPY & INDUSTRIAL REHABILITATION March 2006 - April 2008
MES Solutions November 2003 - December 2005
Medical Consultants Network June 2002 - October 2003
USAA 1996 - 2003
Skills
New Business Development, Insurance, Account Management, Workers Compensation, Management, Marketing, Sales, Business Planning, Strategy, Sales Management, Salesforce.com, Cold Calling, Business Development, Strategic Planning, Customer Service, Direct Sales, Sales Process, Sales Operations, Sales Presentations, Team Building, Liability, CRM, Coaching, Contract Negotiation, Employee Benefits, Claim, Training, Healthcare, Time Management
Education
Central Washington University
BS, Business Administration
USAA March 2006 - Present
USAA March 2006 - Present
Fallas Paredes November 2004 - March 2006
Fallas Paredes November 2004 - March 2006
Victoria's Secret November 2003 - July 2004
Victoria's November 2003 - July 2004
Education
Capella University 2009 — 2011
MS, Educational Psychology
Columbia College 2007 — 2009
BA, Psychology
2009Columbia College
B.A; a Masters in Science, General Psychology; Educational Psychology
Protiviti January 2015 - Present
Protiviti February 2012 - January 2015
USAA 2010 - 2012
US Army 2009 - 2012
Alcon, a Novartis company 2006 - 2008
Skills
Risk Management, Financial Analysis, Internal Audit, Internal Controls, Financial Risk..., Enterprise Risk..., Sarbanes-Oxley, Investment Compliance, Finance, Forecasting, Analysis, Risk Assessment, Financial Risk, Auditing, Accounting, Financial Reporting, Process Improvement, Consulting, Business Process..., Sarbanes-Oxley Act, Financial Services, Financial Accounting, Microsoft Office, Leadership, Management Consulting
Education
Indiana University - Kelley School of Business 2014 — 2016
Bachelor of Science (B.S.), Finance, General
Central Michigan University
Bachelor of Science (BS)
New England College
MS, Accounting, 3.76
USAA June 2014 - Present
Genzardi Media January 2008 - Present
USAA (Contract through KForce) November 2012 - June 2014
NewTek (3 Month Contract) September 2012 - November 2012
JCC Denver January 2011 - January 2012
BoatUS August 2009 - August 2010
Skills
Graphic Design, Web Design, Advertising, Photoshop, Logo Design, Illustrator, Photography, Adobe Creative Suite, Creative Direction, Brochures, Graphics, Corporate Identity, Dreamweaver, InDesign, Illustration, User Interface Design, User Experience Design, Usability Testing, Agile Web Development, Customer Service, Customer Satisfaction, Customer Retention, CSS3, HTML 5, JavaScript, jQuery, Product Management, Fast-paced, Communication Skills, Reasoning Skills, Email Marketing, CSS, Usability, User Experience, User Interface, Web Development, SEO, HTML, Interaction Design, Social Networking, Online Advertising, Social Media, Leadership, HTML5
Education
Catawba Valley Community College 2005 — 2007
Associate of Arts (A.A.), Web Technologies, 3.9
Fred T Foard High School 2001 — 2005
HS Diploma, Collge Prep
USAA September 2008 - Present
Wachovia Securities Financial Network June 2006 - September 2008
Education
Carroll College 1991 — 1996
BS, Finance
USAA 2014 - Present
U.S. Army July 1990 - October 2010
Skills
Time Management, Leadership Development, Military, Military Operations, Project Management, Innovation, Facilities Management, Logistics Management, Organization, Analytics, Strategic Planning, Financial Analysis, Microsoft Excel, Microsoft word, Microsoft PowerPoint, Office Management, Risk Assessment, Typing, Team Building, Quality Assurance, Writing, PowerPoint, Force Protection, Supervisory Skills, Military Experience, Command, Weapons, Combat, Tactics, Intelligence, Intelligence Analysis, Microsoft Word
Education
University of Phoenix-Southern Colorado Campus 2011 — 2014
Bachelor of Science (B.S.), Management
Central Texas College 1997 — 1997
n/a, General Studies
USAA 1997 - 2015
USAA 1997 - 2015
ManTech October 2010 - May 2011
ManTech April 2008 - October 2010
U.S. ARMY September 1984 - March 2006
Skills
HVAC, Quality Assurance, MS Project, Continuous Improvement, Engineering Management, Lean Manufacturing, Military, ISO, Manufacturing, Quality Control, Security Clearance, Project Planning, Six Sigma, Troubleshooting, Project Management, Operations Management, DoD, Software Documentation, Engineering, Process Scheduler, Iso 9000, Maintenance & Repair, Leadership, Project Coordination, Purchasing, Electronics, Generators, Program Management, Procurement, Quality Management, Systems Engineering, Budgets, Customer Service, Process Improvement, Testing, Contract Management, Product Development, Project Engineering, Supervisory Skills, Process Engineering, Automation, Information Assurance, Validation, Inspection, Materials
Education
Central Texas College 1991 — 2001
automotive
SWBC August 2007 - Present
USAA May 1994 - July 2006
Skills
Business Analysis, Logic Design, COBOL, JCL, C++, Assembly Language, Java, CICS, Pascal, SQL, PLI
Education
The University of Texas at San Antonio 1992 — 1994
Bachelor of Business Administration (BBA), Information Systems
Central Texas College 1990 — 1992
Associate of Science (AS), Computer Science
Texas A&M University 1981 — 1983
Accounting
USAA January 1991 - Present
Skills
Personal Financial..., Estate Planning, Weapons & Tactics..., Foreign Languages
Education
University of North Carolina at Chapel Hill
Basic college requirements + language (Russian)
US Coast Guard Academy 1949 — 1951
University of Washington 1963 — 1964
Psych + electives (ocenography, etc)
University of Maryland College Park 1954 — 1963
Psychology
University of Hawaii at Manoa
Psychology
Chaminade University of Honolulu
Psychology
SDSU 1992 — 1994
Business Administration and Management, General
Nationwide January 2009 - March 2012
Nationwide Insurance 2009 - 2012
Esurance May 2007 - February 2008
USAA February 2000 - May 2007
AFLAC May 1989 - June 1998
Education
San Lorenzo High School 1977 — 1978
High School Equivalent
Chabot College
Traffic Administrative Certificate, Traffic, Customs, and Transportation Clerk/Technician
USAA Tax RepresentativeUSAAJanuary 2014 - April 2014
West Corporation June 2013 - December 2013
Wells Fargo June 2012 - June 2013
Skills
Loans, Call Centers, Medicare, Microsoft Office, Microsoft Word, Banking, Management, Credit, Team Building, Customer Service, PowerPoint, Data Entry
Education
Career Point College 2010 — 2011
Insurance Billing and Coding, Medical Insurance Specialist/Medical Biller
The University of Texas at San Antonio
Bachelor's Degree, Community Health and Preventive Medicine
Tolbert CPA LLC January 2014 - June 2014
Serco - North America April 2012 - September 2013
Pikes Peak Hospice & Palliative Care February 2013 - August 2013
USAA November 2011 - April 2012
Serco June 2009 - March 2011
Skills
Program Management, Leadership, Military, Microsoft Office, Army, Training, Salesforce.com, Accounts Payable, Government Contracting, Community Education, Community Support, Accounts Receivable, Social Services, DoD, Security Clearance, QuickBooks, Suicide Prevention, Accounting, Income Tax, Tax Preparation, Tax Returns, Bookkeeping, Corporate Tax
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Business Administration (M.B.A.)
Pikes Peak Community College 2012 — 2013
Associate's Degree
Capella University 2007 — 2009
Master of Science (M.S.)
The University of Texas at Austin 2001 — 2006
Bachelor of Science (B.S.)
Department of Veterans Affairs July 2010 - Present
Bureau of Land Management May 2007 - July 2010
USAA May 2005 - February 2007
Skills
Fashion Design, Federal Government, Government, Public Administration, Policy, Government Procurement, Community Outreach, Research, Policy Analysis, Public Speaking, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Outlook, Case Managment, Microsoft Excel, Program Evaluation, Public Policy, Social Services, Leadership
Education
Phoenix College 2011 — 2014
Associate of Arts and Sciences (AAS), Fashion/Apparel Design
Central Michigan University 1990 — 1992
Master of Arts (M.A.), Business Administration and Management, General
USAA May 2013 - Present
Reyes Automotive Group September 2011 - Present
West Business Services February 2009 - November 2010
Texas Machining September 2008 - January 2009
Skills
Teaching, Technical Writing, Microsoft Office, Technical Support, Historical Research, Aircraft, Customer Service, Classroom, Microsoft Excel, Food & Beverage, Interviews, Inspection, Kaizen, Lecturing, Military, Organization, Proofreading, Quality Assurance, Research, Writing, Youth Ministry, Operations Management, Project Management, Training, Data Entry, Team Building, Strategic Planning, Change Management, Process Improvement, Management, Lean Manufacturing, Team Leadership, Payroll, Time Management, Software Documentation, Human Resources, Leadership, Budgets, Purchasing, Logistics, Continuous Improvement, Microsoft Word, Employee Training, Coaching, Leadership Development, Employee Benefits, Performance Management, Hiring, Process Engineering, Cashiering
Education
Career Point College 2010 — 2011
Associates In Accounting Technology, Accounting
Sam Houston High School 1964 — 1968
High School Diploma, General
USAA January 2011 - May 2015
Education
Cardinal Stritch University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
NCS Pearson 2005 - 2012
USAA 1988 - 2002
Skills
I have over 2 years...
Education
Univ. of Hawaii at Manoa 1974 — 1976
Master of Arts (M.A.), English
Chaminade University of Honolulu 1971 — 1972
BA, English
Keller Williams Legacy June 2004 - Present
Coldwell Banker D'Ann Harper, REALTORS June 2003 - June 2004
USAA April 1984 - April 1995
Skills
Residential Homes
Education
San Antonio College 2002 — 2003
Real Estate
Central Texas College 1999 — 2001
Criminal Justice/Law Enforcement Administration
Kemper December 2014 - Present
USAA July 2005 - June 2014
Nationwide Financial Solutions June 2004 - July 2005
Fidelity Investments September 1993 - February 2004
Skills
Forecasting, Financial Analysis, Investments, Financial Accounting, Strategic Financial..., Microsoft Excel, PowerPoint, Essbase, Cognos, PeopleSoft, SAS, Ad Hoc Reporting, Corporate Finance, Financial Planning
Education
University of Kentucky 1990 — 1993
Bachelor's degree, Economics
Chapman University 1988 — 1990