USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
San Antonio Chamber Choir - Board of Directors September 2015 - Present
USAA April 2011 - Present
USAA March 2009 - April 2011
GRE Creative Communication December 2008 - March 2009
McNay Art Museum May 2008 - December 2008
Skills
Social Media, Social Media Marketing, Social Networking, Corporate Communications, Marketing Communications, Content Management, Blogging, Facebook, Community Outreach, Creative Writing, Outlook, Microsoft Office, Public Relations, Ap Style, Adobe Creative Suite, Strategic Planning, Data Entry, Critical Thinking, Customer Service, Event Planning, Time Management, PowerPoint, Organization, Research, Newsletters, Non-profits, Editing, AP Style, Email Marketing, Strategic Communications, Nonprofits, Community Management, Media Relations, Crisis Communications, Internal Communications, Content Strategy, Social Media Measurement, Online Marketing, Reputation Management, Communications Planning, Social Media Outreach, SEO, Brand Awareness
Education
The University of Texas at San Antonio 2006 — 2008
Bachelor of Arts, Communication, Public Relations
USAA May 2015 - Present
USAA September 2014 - Present
USAA January 2014 - September 2014
USAA November 2013 - January 2014
HEB February 2012 - November 2013
HEB April 2008 - February 2012
TMF Health Quality Institute August 2006 - April 2008
Skills
SAS, Data Mining, SQL, Strategic Thinking, Data Analysis, Statistics, SPSS, SAS/SQL, Logistic Regression, Cluster Analysis, Customer Analytics, Market Research, Databases, Analysis, Customer Insight, Microstrategy, Leadership
Education
The University of Texas at San Antonio 2003 — 2006
BS, Statistics
USAA, Federal Savings Bank August 2015 - Present
USAA June 2015 - August 2015
The University of Texas at San Antonio August 2014 - May 2015
Bexar County Econnomic Development October 2014 - December 2014
Bexar County Economic Development October 2014 - December 2014
The University of Iowa August 2009 - May 2011
Skills
SAS, Stata, R, SPSS, Matlab, Advanced Microsoft Excel, Qualitative Research, Quantitative Research, Financial Analysis, Financial Reporting, Financial Modeling, Forecasting, Econometrics, Statistics, Time Series Analysis, Microsoft Office, Economics, Finance, Financial Accounting
Education
The University of Texas at San Antonio 2014 — 2015
Master of Science (M.S.), Finance, General
The University of Iowa 2009 — 2011
Master of Arts (M.A.), Economics
Target July 2013 - Present
Centene Corporation June 2010 - July 2013
John Ritz Insurance Agency April 2007 - June 2010
USAA Life Insurance Company January 2006 - May 2007
USAA April 2001 - January 2006
Skills
Web Design, Senior Marketing, Relationship Marketing, Photoshop, Excel, Wordpress, Word, Marketing Strategy, Graphic Design, Graphic Arts, Printers, Digital Printing, Business Cards, Flyers, Brochures, Postcards, SEO Optimization, Illustrator, Vector Illustration, Online Reputation..., Reputation Repair, SEO, Microsoft Word, Microsoft Excel, Consumer Behavior, Advertising, Retailing, International Marketing, Personal Selling, Sales, Sales Strategy, Marketing Research, Management Strategy, WordPress, Management, Event Management, Lead Generation, Retail, New Business Development, Cold Calling, Entrepreneurship, Recruiting, Sales Management, Marketing Management, Marketing, Leadership, Customer Service
Education
The University of Texas at San Antonio 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
BNSF Railway February 2014 - Present
American Airlines July 2012 - January 2014
United Airlines July 2009 - June 2012
HSBC July 2008 - May 2009
HSBC July 2007 - July 2008
Allstate 2000 - 2007
USAA 1992 - 2000
Skills
Mergers, Financial Reporting, Grassroots Organizing, Crisis Communications, Strategic Communications, Internal Communications, Media Relations, Corporate Communications, Public Relations, Communication Training, Crisis Management, Press Releases, Marketing Communications, Communications Planning, Strategic Planning, Social Media, Integrated Marketing, Investor Relations, Public Speaking, Mergers, Public Affairs, Reputation Management, Strategy
Education
The University of Texas at San Antonio
Bachelor's Degree
University of Illinois at Chicago
Master of Business Administration (M.B.A.)
Adaptive Insights February 2012 - Present
Promethean Brand March 2013 - Present
USAA June 2011 - September 2011
U.S. Army July 2004 - February 2009
Skills
Personal Branding, Training, Coaching, Customer Service, Customer Support, Content Writing, Entrepreneurship, Process Improvement, Analysis, Analytics, Start-ups, SaaS, Project Management, Spanish, Employee Training, Business Process..., Management
Education
The University of Texas at San Antonio 2009 — 2011
Bachelors of Business Administration
Bake a Wish August 2009 - Present
Planview February 2013 - Present
Planview May 2011 - February 2013
Carousel Management Services December 2009 - April 2011
Vignette Corp/Open Text December 2008 - November 2009
The Hills Health & Wellness Center November 2003 - November 2008
USAA January 1993 - February 2002
Skills
Financial Modeling, Financial Planning, Financial Reporting, Budgeting, Forecasting, Process Improvement, Planning, Strategic Planning, Documentation, Program Management, Business Strategy, Project Portfolio..., Financial Analysis, PMO, Customer Relations, Business Analysis, Analysis, Business Management, Public Speaking, Process Engineering, Problem Solving, Risk Management, PMP, Change Management, Financial Management, Microsoft Office, Team Leadership, Team Building, Business Process..., Excel, Operations Management, Project Planning, Software Documentation, Budgets, Strategic Financial..., Management, Enterprise Software, Leadership, Strategy, CRM, Managerial Finance, Project Management, Training, SaaS, Cross-functional Team..., Professional Services
Education
The University of Texas at San Antonio 1993 — 1996
MBA, Finance
The University of Texas at San Antonio 1987 — 1993
BBA, Finance
USAA August 2013 - Present
Texas Teachers ACP June 2013 - August 2013
The University of Texas at San Antonio July 2009 - May 2013
G Force May 2008 - August 2009
The University of Texas at San Antonio May 2008 - August 2009
Professional Cleaning Services July 2006 - June 2009
World Savings March 2003 - July 2005
Skills
Higher Education, Research, Literature, Microsoft Excel, Customer Service, Conflict Resolution, SPSS, English, Data Analysis, Qualitative Research, Community Outreach, Editing, PowerPoint, Curriculum Development, Microsoft Office, Fundraising, Nonprofits, Event Planning
Education
The University of Texas at San Antonio 2005 — 2010
B.A., English and B.A. Mexican-American Studies
The University of Texas at San Antonio 2005 — 2010
Bachelor of Liberal and Fine Arts, English Literature and Mexican American Studies
USAA July 2015 - Present
Costco Wholesale January 2015 - August 2015
Costco Wholesale May 2010 - August 2015
Alamo Colleges January 2015 - June 2015
The University of Texas at San Antonio August 2006 - June 2014
The University of Texas at San Antonio January 2014 - May 2014
United States Air Force August 2008 - June 2013
The University of Texas at San Antonio January 2011 - June 2011
Sylvan Learning January 2010 - October 2010
Skills
Research, Leadership, ESL, Academic Writing, Student Engagement, Curriculum Design, Training, Literacy, Policy, Academic Tutoring, Organizational..., Time Management, Differentiated..., Teaching, Merchandising, Retail, Inventory Management, Customer Service, Customer Satisfaction, Sales
Education
The University of Texas of San Antonio 2012 — 2014
Masters of Arts (M.A.), Teaching English as a Second Langauge or Foreign Language/ESL Instructor, K-Adult
The University of Texas at San Antonio 2007 — 2011
Bachelor of Arts (B.A.) in Interdisciplinary Studies, Education, K-6
Thrivent Financial April 2011 - Present
USAA November 2010 - April 2011
Thrivent Financial for Lutherans December 2006 - October 2010
ClosetMaid June 2005 - July 2006
Skills
Risk Management, Retirement Strategies, Legacy Strategies, Asset Allocation, Life Insurance, Long Term Care Insurance, Investment Strategies, Disability Income...
Education
The University of Texas at San Antonio 2001 — 2004
BBA, Marketing
WEB-TPA July 2008 - Present
WEB-TPA December 2006 - June 2008
Benefit Planners/Fiserv January 2004 - December 2006
USAA June 2002 - October 2003
USAA January 2001 - June 2002
USAA December 1998 - January 2001
USAA January 1993 - December 1998
Skills
Team Building, Employee Benefits, Management, Policy, Program Management, COBRA, New Hire Orientations, Benefits Administration, Human Resources, Insurance, Employee Wellness, Training, Account Management, Customer Service, Health Insurance, Employee Training, CRM, Life Insurance, Process Management, Strategic Planning
Education
The University of Texas at San Antonio 1988 — 1992
Bachelor's, Business Administration
USAA May 2011 - Present
WellMed Medical Management September 2008 - May 2011
Kinetic Concepts, Inc. February 2006 - June 2008
University Health System November 2004 - February 2006
Werling Associates, Inc. April 2002 - October 2003
Skills
Performance Management, HRIS, Employee Relations, Job Descriptions, Succession Planning, Incentive Programs, Salary, Onboarding, Talent Management, Job Analysis, Talent Acquisition, Change Management, Applicant Tracking..., PeopleSoft, Job Evaluation, Hiring, HR Policies, HR Consulting, Strategic Planning, Affirmative Action, Sourcing, Organizational..., Vendor Management, Management Consulting, Employment Law, Coaching, Sales Compensation, Market Pricing, Legal Compliance, Performance Appraisal, Compensation, Compliance, Budgeting, Mergers, Interviewing, HR Strategy, Human Capital Management, Compensation Planning, Recruitment/Retention, Full-cycle Recruiting, Compensation..., Agile Project Management, Six Sigma, Agile Methodologies, Workday, People Management, ADP HRB, Business Process Design, Process Engineering, Process Improvement
Education
University of the Incarnate Word 2011 — 2013
M.A.A., Organizational Development, 4.0
The University of Texas at San Antonio 1999 — 2002
B.A., Psychology
USAA June 2015 - Present
FedEx Ground July 2012 - June 2015
FedEx Ground June 2010 - July 2012
Skills
Transportation, Shipping, Logistics, Logistics Management, Time Management, Warehousing, Customer Service, Leadership, Teamwork, Transportation...
Education
The University of Texas at San Antonio 2014 — 2016
Bachelor's Degree, Actuarial Science
USAA February 2015 - Present
Denim Group 2011 - 2015
Peak Systems, Inc. 2006 - 2011
Martha Stewart Living Omnimedia 1999 - 2005
Siemens Business Services (formerly Entex) 1998 - 1999
ProVision Technologies 1996 - 1997
CSR 1995 - 1996
Deutsche Bank (formally Bankers Trust) 1989 - 1995
Merrill Lynch (formally Herzog, Heine & Geduld) 1988 - 1988
Goldman Sachs 1983 - 1988
Skills
Business Development, Information Security, Application Security, Gap Analysis, Vulnerability Management, Vulnerability Assessment, Vulnerability Scanning, Threat & Vulnerability..., Mobile Applications, Web Applications, iPhone Application..., Android Development, Information Security..., Security Testing, Security Training, Benefits Negotiation, Recruiting, Vendor Management, Network Security, Staff Augmentation, Project Management, Applicant Tracking..., SDLC, Cloud Computing, Security, Software Development, Strategic Planning, Leadership, IT Management, Management, Talent Acquisition, Technical Recruiting, Information Technology, Talent Management, SaaS, Interviews, Enterprise Software, Performance Management, Temporary Placement
Education
The University of Texas at San Antonio
Culture.Service.Growth. (CSG) October 2009 - Present
The Service Level Group April 2006 - Present
The Scooter Store February 2004 - April 2006
Incoming Calls Management Institute (ICMI) January 2001 - February 2004
The Coca-Cola Company 1998 - 2001
USAA 1990 - 1998
Skills
Customer Service, Coaching, Contact Centers, Call Center, Workforce Management, Customer Experience, Process Improvement, Team Building, Customer Satisfaction, Strategic Planning, Operations Management, Customer Retention, Sales Management, Team Leadership, Executive Management, Change Management, Forecasting, Sales, Leadership, Account Management, Call Centers, Strategy, Outsourcing, Management, Sales Process, CRM, Business Strategy, Management Consulting, Analysis, Training, Start-ups, Business Process
Education
The University of Texas at San Antonio 1994 — 1997
MBA
The University of Texas at San Antonio 1991 — 1994
BBA, Accounting
Texas A&M University-Corpus Christi August 2015 - Present
Nejon Inc. February 2012 - Present
Georgia College and State University February 2013 - July 2015
Dell March 2010 - February 2012
Dell September 2007 - March 2010
Dell November 2006 - September 2007
Dell Inc. April 2002 - November 2006
USAA March 1999 - February 2001
TMI Solutions, Inc. February 1998 - April 1999
Skills
IT Operations, ITIL, Operations Management, IT Service Management, Virtualization, Service Management, IT Governance, Storage, IT Management, Software Installation, Disaster Recovery, Escalation Management, Deployment, Servers, Systems Management, Service Delivery, Citrix, Data Center, Service Desk, Windows Server, VMware ESX, Incident Handling, System Deployment, Integration, Cloud Computing, VMware, Governance, Pre-sales, Enterprise Architecture, Storage Area Networks, SAN, Technical Support, Troubleshooting, Hardware, Managed Services, Hyper-V, Active Directory, Server Architecture, Networking, Microsoft Technologies, Infrastructure, Unix, System Administration, Outsourcing, SDLC, CRM, HP, Software Project..., High Availability, Databases
Education
University of Phoenix 2003 — 2006
MBA, Technology Management
The University of Texas at San Antonio 1998 — 2001
Bachelors, Economics
Rackspace June 2015 - Present
Rackspace, the #1 managed cloud company November 2013 - Present
Kreative Virtual Solutions December 2012 - Present
USAA February 2010 - April 2013
BBVA Compass March 2008 - September 2009
MetLife March 2007 - March 2008
South Texas Radiology Imaging Center 1999 - 2007
Skills
Investments, Insurance, Financial Services, Financial Advisory, Banking, Mutual Funds, Strategic Financial..., Social Media Marketing, Retirement Planning, Investment Advisory, Series 63, Retirement, Investment Strategies, Business Planning, Series 7, Asset Allocation, Fixed Annuities, Marketing, Consulting, Small Business Online..., ITIL v3 Foundations..., Scrum
Education
The University of Texas at San Antonio 2006 — 2010
Bachelor's degree, Finance, General
The University of Texas at San Antonio 2000 — 2006
Bachelor's degree, Sociology & Criminal Justice
USAA 2013 - Present
Skills
LexisNexis, ProDoc, Microsoft Office, Outlook, Access, Graphic Design, Adobe Creative Suite, Photoshop, Web Design, Photography, Layout, Mac, PC, Android, Lexis
Education
University of Chicago
Bachelor of Arts (BA), History
The University of Texas at San Antonio 2013 — 2013
The Paralegal Certification Program, Legal Assistant/Paralegal
New Braunfels Utilities February 2013 - Present
Leaders in Software Engineering & Java Development in San Antonio, Texas Area 2012 - Present
USAA July 2008 - August 2010
USAA January 2007 - July 2008
The University of Texas at San Antonio September 2004 - December 2006
Lockheed Martin Information Technology 2003 - 2004
ACS FEDERAL HEALTHCARE 2003 - 2003
Skills
Java Application..., Java Performance, Java Frameworks, SQL, Software Development, Software Documentation, Troubleshooting, Testing, DB2, Training, Software Engineering, Dreamweaver, Visio, SDLC, Databases, VB.NET, CSS, XHTML
Education
University of Phoenix 2010 — 2012
B.S, Information Technology
The University of Texas at San Antonio 2004 — 2006
Master's of Science, Information Technology
The University of Texas Health Science Center at San Antonio 1997 — 1999
Bachelor's of Science, Respiratory Care
The University of Texas at San Antonio 1989 — 1995
Bachelor's of Science, Biology
USAA August 2006 - Present
UBS / Payne Webber July 2004 - October 2005
University of Texas San Antonio January 1999 - May 2003
Skills
Insurance, Public Speaking, Leadership, Strategic Financial..., Retirement Planning, Series 7, Investments, Risk Management, Finance, Financial Analysis, Wealth Management, Mutual Funds, Asset Allocation, Financial Advisory, Series 63, Investment Strategies, IRAs, Retirement, Investment Advisory, Securities, Series 65, Estate Planning, Fixed Annuities, Series 24, Uniform Combined State..., FINRA, Financial Planners, Wealth, Financial Services, Life Insurance, Asset Management, Personal Financial..., Wealth Management..., Financial Goals, Relationship Management, Term Life Insurance, Certified Financial..., Call Centers, Process Improvement, 401k Rollovers, Wealth Accumulation, Strategic Planning, Cross-functional Team..., High Net Worth..., Financial Planning
Education
The University of Texas at San Antonio 1999 — 2003
BBA, MBA, Business Management, Managerment w/ Concentration in Finance
Randstad Sourceright US @ AllianceBernstein August 2013 - Present
USAA February 2013 - August 2013
TEAM Integrated Engineering, Inc May 2009 - February 2013
Kinetic Concepts Inc February 2007 - February 2009
Spherion Staffing Services 1999 - 2007
Skills
Human Resources, Networking, Labor Relations, Internet Recruiting, Technical Recruiting, Applicant Tracking..., Onboarding, Talent Acquisition, Talent Management, Interviews, Sourcing, Recruiting, College Recruiting, Screening Resumes, Negotiation, CRM, Benefits Negotiation, Resume Writing, Business Development, Project Management, Employee Relations, Performance Management, Benefits Administration, Employer Branding, Executive Search, Workforce Planning, Management, Screening, Temporary Staffing, Training, Job Descriptions, Staffing Services, Contract Recruitment, New Hire Orientations, Taleo, Strategic Planning, HRIS, Temporary Placement, Job Fairs, Information Technology, Employee Engagement, Cold Calling, Personnel Management, Hiring, Permanent Placement, Deferred Compensation, Succession Planning, Recruitment Advertising, Sales, Corporate Recruiting
Education
The University of Texas at San Antonio
BBA, Human Resources
Allstate May 2011 - February 2012
USAA March 2010 - March 2011
Pathways Youth & Family Services June 2008 - April 2009
Air National Guard October 2001 - October 2007
Skills
Leadership, Microsoft Excel, Microsoft Office, Customer Service, Outlook, Microsoft Word, Team Leadership, Team Building, PowerPoint, Process Improvement
Education
The University of Texas at San Antonio 2003 — 2006
Bachelor of Arts (B.A.), Interdisciplinary Studies (ECE-4th grade), 3.9
Various Industries, LLC January 2015 - Present
Auction.com November 2014 - Present
Ultimate Gaming August 2013 - October 2014
IronPort / Cisco June 2008 - September 2013
IronPort Systems June 2007 - June 2008
McAfee Inc. April 2006 - April 2007
USAA September 2004 - April 2006
Skinmarket December 2000 - May 2002
USAA April 1997 - November 2000
Skills
User Interface Design, Web Architecture, User Experience, Marketing, HTML 5, Web Design, User Experience Design, Information Architecture, Web Analytics, Content Management, SEO, Agile Methodologies, Web Applications, User Interface, Usability, Interaction Design, Web Development, Software Development, Usability Testing, E-commerce, Mobile Devices, Linux, HTML5, Python
Education
The University of Texas at San Antonio
BA, Communication
USAA September 2015 - Present
USAA July 2014 - Present
USAA August 2013 - September 2015
AllianceBernstein 2011 - 2013
AllianceBernstein 2008 - 2010
AllianceBernstein 2004 - 2007
AllianceBernstein October 2000 - December 2003
US Global Investors 1998 - 2000
Carley & McCaw 1996 - 1998
Skills
Financial Services, Risk Management, Trading, Fund Of Funds, Trading Systems, Database Design, Cross-functional Team..., Product Management, Product Design, Process Automation, Project Management, Department Budgeting, Department Start-up, Department..., Analysis, Management, Training, Leadership, Business Process, Asset Management, Business Analysis, Vendor Management
Education
The University of Texas at San Antonio 1993 — 1996
Bachelor's degree, Accounting
Sweet and Baker Insurance Brokers August 2013 - Present
Holy Family Day Home August 2011 - Present
Hub International June 2008 - July 2013
San Francisco Toastmasters June 2011 - June 2012
San Francisco Toastmasters July 2010 - June 2011
State Farm Insurance 2002 - 2008
USAA 1998 - 2002
Skills
Insurance, Property & Casualty..., High Net Worth..., Underwriting, Excess, Life Insurance, Risk Management, Legal Liability, Commercial Insurance, Leadership, Marketing, Fixed Annuities, Professional Liability, High Value Homes, Jewelry, Fine Art, Aviation, Yachting, Automobile, Professional Sports, Estate Law, Wine collectors, Antique & Classic..., Excess Personal..., Professional Athletes, Yachts, Kidnap & Ransom
Education
The University of Texas at San Antonio
Business Administration with concentration on Finance
Farm Bureau Bank 2007 - Present
Builders FirstSource June 2006 - September 2007
USAA Federal Savings Bank January 2005 - June 2006
USAA Federal Savings Bank March 2003 - January 2005
USAA Federal Savings Bank February 1999 - March 2003
USAA November 1997 - February 1999
Skills
Process Improvement, Analysis, Project Management, Integration, Training, E-commerce, Banking, Risk Management, Business Analysis, Credit, Loans, Financial Analysis, Cross-functional Team..., Program Management, Strategic Planning, Team Leadership, Change Management, PMO, Employee Relations
Education
Webster University
MA, Information Technology Management
The University of Texas at San Antonio
BA, Information Systems
Capital Group June 2012 - Present
Capital Group March 2008 - May 2012
USAA April 2004 - March 2008
Aptis January 2000 - April 2004
Qwest Communications January 1997 - January 1999
U.S. Long Distance January 1995 - January 1997
Zero-Plus Dialing Inc January 1993 - January 1995
Skills
Testing, ITIL, Quality Management, Process Engineering, Mentoring, Process Improvement, IT Service Management, Agile, SDLC, Process Development, Change Management, IT Management, Release Management, Cross-functional Team..., Vendor Management, Team Leadership, Thought Leadership, Software Development, Staff Development, Project Delivery, Project Management, Product Management, Agile Methodologies, Business Process..., Quality Assurance, Requirements Analysis, Requirements Gathering, Team Building, Business Process, Business Analysis, PMO, MS Project, Management, Process Simulation, Application Managed..., Situational Leadership, Analysis, User Acceptance Testing, Strategy, Visio, Leadership, PMP, Project Portfolio..., Software Project..., Resource Management, Quality Center, Budgets, Software Quality...
Education
The University of Texas at San Antonio 1984 — 1991
B.A, Information Systems
RealLiving Best Homes Realty March 2010 - Present
USAA March 1986 - September 2001
Skills
Real Estate Transactions, Investment Properties, Relocation, Real Estate, Residential Homes, First Time Home Buyers, New Home Sales
Education
The University of Texas at San Antonio 1975 — 1979
MBA, Management, Marketing
The University of Texas at San Antonio 1975 — 1979
mba, marketing
USAA January 1998 - Present
The Container Store 1989 - 2000
Education
University of the Incarnate Word 2002 — 2004
BBA, Information Systems
The University of Texas at San Antonio 1989 — 1991
MS
CIGNA Healthcare May 2012 - Present
The Hartford December 2005 - May 2012
USAA February 2004 - October 2005
USAA June 2001 - February 2004
Spherion 2000 - 2001
ChannelPoint 1999 - 2000
GE Financial Assurance 1997 - 1999
Skills
Business Process..., Process Improvement, Operational Excellence, Process Engineering, Continuous Improvement, Change Management, Program Management, Six Sigma, Organizational..., Problem Solving, Lean Manufacturing, Re-engineering, Analytics, Performance Management, DMAIC, Lean Sigma, Business Transformation, Black Belt, Process Management, Mentoring, Kaizen, Data Analysis, Coaching, Business Process, Operations Management, Project Management, Project Portfolio..., Quality Management, Strategic Planning, Vendor Management
Education
The University of Texas at San Antonio 2002 — 2005
MBA, Business Administration, Management and Operations
University of Washington, Michael G. Foster School of Business 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The University of Texas at San Antonio August 2014 - Present
Alamo Colleges June 2013 - August 2014
Farmers Insurance Group of Companies March 2012 - March 2013
USAA February 2007 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, AutoCAD, Autodesk Inventor, Marketing, Mortgage Lending, Sales, Life Insurance, Insurance, Property & Casualty..., Small Business, Commercial Insurance, Customer Service, Term Life Insurance, Strategic Planning, Management
Education
The University of Texas at San Antonio
USAA May 2014 - Present
Clear Channel December 2000 - May 2014
USAA January 1999 - December 2000
Skills
SSRS, XML, Microsoft SQL Server, SharePoint, Disaster Recovery, Active Directory, VMware, Enterprise Architecture, Troubleshooting, Software Development, C#, .NET, T-SQL, IIS, SSIS, Agile Methodologies, Web Development, SQL, ASP.NET, Windows Server, Integration, Web Services, Databases, Database Design, TFS
Education
The University of Texas at San Antonio 1990 — 1998
Bachelor of Science (BS), Mathematics and Statistics
Pourtastic Tastings LLC July 2015 - September 2015
BARetc. October 2014 - September 2015
Artistic Window Designs January 2015 - May 2015
World Car Auto Group May 2014 - December 2014
Accenture Management Consulting - Federal Services Division March 2012 - November 2012
J.P. Morgan Chase Bank February 2011 - July 2011
City of San Antonio Office of Cultural Affairs June 2010 - February 2011
JPMorgan Chase (Formerly Washington Mutual) July 2008 - March 2009
USAA July 2007 - July 2008
BBVA Compass March 2003 - October 2004
Skills
Collaborative Problem..., Relationship-builder..., Creative Solutions, Strategic Communications, Compliance, Media Relations, Community Outreach, Data Analysis, Research, Mac OS, Windows, Social Media Marketing, CRM, Program Management, Press Releases, Time Management, Analysis, Editing, Customer Service, Marketing
Education
The University of Texas at San Antonio 2008 — 2012
B.A. Communications/Public Relations, Communications and Public Relations
UTSA 2008 — 2012
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
USAA July 2015 - Present
HEB October 2013 - July 2015
HEB November 2011 - October 2013
NEISD August 2008 - November 2011
Skills
SQL, Teradata, Microsoft Office, Business Analysis, Classroom Management, Curriculum Design, Curriculum Development, Special Education, Educational Technology, Lesson Planning, Tutoring, Statistics, Data Analysis, Teaching, Customer Service, Social Media, PowerPoint, Microsoft Excel, Strategy, Retail, Microsoft Word
Education
The University of Texas at San Antonio 2004 — 2008
Bachelor of Science (B.S.), Statistics
USAA January 2010 - Present
BearingPoint April 2008 - December 2009
Randstad USA April 2007 - April 2008
Security Service Federal Credit Union September 2005 - March 2007
Galaxy Scientific Corporation April 2005 - September 2005
Consultis December 2004 - March 2005
CACI International Inc December 2003 - October 2004
Just Johnny, LLC May 1998 - December 2003
Skills
User Experience, CSS, Information Architecture, HTML, User Interface Design, Web Development, HTML 5, User Interface, jQuery, SEO, CSS3, User-centered Design, Wireframes, Accessibility, User Experience Design, User Scenarios, Usability, Interaction Design, Usability Testing, Usability Engineering, Mobile Design, Agile Methodologies, Leadership
Education
The University of Texas at San Antonio 1998 — 2002
Bachelor of Business Administration (B.B.A.), Management Information Systems, 3.66
A motors sales and finance January 2012 - Present
A motors sales and finance 2011 - Present
JP Morgan Chase January 2009 - January 2011
USAA January 2007 - January 2009
Education
The University of Texas at San Antonio 2001 — 2006
Actuarial science, Banking, Corporate, Finance, and Securities Law
USAA July 2015 - Present
USAA June 2014 - August 2014
The University of Texas at San Antonio January 2014 - May 2014
Skills
Java, Programming, Computer Science, Software Development, Java Enterprise Edition, C, MySQL, JavaScript, Information Security, SQL, Linux, Perl
Education
The University of Texas at San Antonio 2011 — 2015
Bachelor's degree, Computer Science
Medina Valley ISD August 2015 - Present
Kamvid - Video Solutions July 2013 - Present
Frost & Sullivan November 2011 - March 2013
USAA August 2007 - March 2011
Self-Employed February 2005 - August 2007
Time Warner Cable November 2001 - August 2004
US Army July 1993 - July 2001
Skills
Cloud Computing, Competitive Analysis, Mobile Devices, Business Intelligence, SaaS, Management, Business Development, Product Management, Market Research, Marketing Strategy, Analysis, Analytics, Strategic Partnerships, Market Analysis, Strategy, Consulting, Go-to-market Strategy, Product Marketing, Business Strategy, Information Technology, Strategic Consulting, Product Development, Thought Leadership, Mobile Applications, Business Analysis, Industry Analysis, Competitive Strategy, Pricing Strategy, Industry Analyst..., Analyst Relations, Mobile, Mobile Solutions, Business Communications, Video Production, Video Editing, Videography, Film Production, Motion Graphic Design, 3D Modeling, Cinema 4D, Digital Photography, Digital Media, Post Production..., video pro, Cinematography, Marketing, Leadership, Strategic Planning, Entrepreneurship
Education
The University of Texas at San Antonio
Bachelor's degree, Computer and Information Systems Security/Information Assurance
USAA December 2012 - Present
USAA Federal Savings Bank October 2008 - December 2012
Frost & Sullivan January 2011 - May 2011
USAA May 2006 - October 2008
Skills
Social Media, Social Media Measurement, Reputation Management, Corporate Communications, Social Media Integration, Social Media Marketing, Public Relations, Team Leadership, Social Networking, Strategy, Business Process Mapping, Agency Relations, Online Marketing, Research, Customer Service, Training, Market Research, Marketing Communications, Public Speaking, Marketing, Leadership, Account Management, Conflict Resolution, Self-management, Strategic Planning, Digital Media, Customer Relations, Issues Resolution, Social Media Monitoring, Editing, Project Management, Analysis, Event Planning, Facebook, Advertising, SEO, Management, Sales, Writing, Integrated Marketing, Event Management, Marketing Strategy, Media Relations, Microsoft Office, Press Releases, Team Building, Microsoft Excel, Twitter, Program Management, Time Management
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor of Arts, Communications (Public Relations) - Minor Business Administration
University of the Incarnate Word
MBA
USAA November 2012 - Present
Dell January 2011 - September 2012
GoDaddy.com November 2009 - November 2010
T3 The Think Tank January 2009 - February 2009
USAA July 2006 - October 2008
USAA February 2003 - July 2006
Zanjeer Industries August 2002 - February 2006
USAA January 2001 - February 2003
USAA July 1997 - January 2001
Skills
Information Architecture, User Experience, Leadership, Strategic Thinking, Interaction Design, CSS, Agile Methodologies, Axure, Dreamweaver, Usability Testing, User Interface Design, Visio, Wireframes, Process Improvement, Project Planning, Requirements Analysis, User Experience Design, Web Design, Project Management, Axure RP
Education
University of Phoenix 2003 — 2007
Masters of Science, Computer Information Systems
The University of Texas at San Antonio 1995 — 1999
Bachelor's, Information Systems
Global Cyber Security Hewlett-Packard March 2014 - Present
USAA August 2009 - February 2014
ISSA Alamo Chapter January 2013 - January 2014
USAA August 2008 - August 2009
USAA August 2007 - July 2008
USAA July 2006 - July 2007
USAA July 2004 - July 2006
CNI, Inc May 2003 - May 2004
US Department of Commrce, US Census Bureau June 2003 - August 2003
Wenzel & Associates, Inc September 2001 - May 2003
Skills
CISSP, Vulnerability Assessment, Security, Intrusion Detection, Vulnerability Management, ArcSight, PCI DSS, Network Security, Information Security..., Information Security, Security Architecture..., Qualys, Vulnerability Scanning, CISA, Security Incident..., Firewalls, Disaster Recovery, IDS, Computer Security, Application Security, IPS, Malware Analysis, DLP, Incident Response, Information Assurance, Networking, Computer Forensics, Security Audits, Identity Management, Data Center, Information Technology, Encryption, Integration, SIEM, Security Policy, Incident Management, Checkpoint, Virtualization, Business Continuity, IT Audit
Education
The University of Texas at San Antonio
BBA, Information Systems, 3.71
USAA October 2011 - Present
Citi November 2005 - July 2011
Citi September 2000 - November 2005
Skills
Equities, Credit Analysis, Financial Modeling, Finance, Portfolio Management, Loans, Securities, Credit Risk, Financial Services, Cash Management, Commercial Banking, Fixed Income, Valuation, Asset Management, Financial Risk, Loan Origination, Capital Markets, Bloomberg, Bonds, Mortgage Banking, Trading, Relationship Management, Corporate Finance, Consumer Lending, Retail Banking, Financial Markets, Residential Mortgages, Operational Risk, Asset Allocation, Mortgage Servicing, Cross Selling, Refinance, Options, Life Insurance, Home Equity Lines of..., Home Equity Loans, Real Estate Economics, FHA financing, Financial Reporting, FHA, Lines Of Credit, Cash Flow, Managerial Finance, Series 63, Derivatives, FHA Financing
Education
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Finance
Lucifer Lighting December 2012 - Present
PepsiCo - Pepsi Beverages Company July 2012 - December 2012
PepsiCo - Pepsi Beverages Company January 2011 - July 2012
BioMedical Enterprises March 2009 - January 2011
PepsiCo - Pepsi Beverages Company May 2010 - August 2010
Arlon ECP December 2008 - March 2009
Washington Mutual Bank June 2007 - June 2008
USAA June 2004 - May 2007
Skills
Microsoft Excel, Quality Control, Outlook, Staff Development, Process Improvement, Lean Manufacturing, Microsoft Office, Inventory Management, Troubleshooting, Quality Assurance, Solidworks, Product Development, Testing, Engineering, Manufacturing, Training, Management, Continuous Improvement, Time Management, PowerPoint, Root Cause Analysis, SolidWorks
Education
The University of Texas at San Antonio
B.S, Mechanical Engineering
Northwest Vista College
Associate of Arts (A.A.)
Business Careers High School
High School Diploma, Business
IBM July 2013 - Present
IBM June 2007 - June 2013
USAA August 2006 - May 2007
The University of Texas at San Antonio September 2006 - April 2007
Data Concepts Inc. January 2006 - June 2006
Skills
Perl, DB2, Troubleshooting, Java, Linux, Eclipse, WebSphere Application..., Unix, Websphere, WebSphere Portal, Software Engineering, Java Enterprise Edition, Lotus Domino, Operating Systems, Apache, Unix Shell Scripting, AIX, Testing, Android, CSS, Security, HTML, Solaris, Software Development, XML, WebSphere, IBM AIX, Android Development
Education
The University of Texas at San Antonio 2002 — 2007
Bachelors, Computer Science
USAA May 2014 - Present
USAA July 2011 - May 2014
Community Bible Church August 2010 - June 2013
San Antonio Enterprise Architecture Forum February 2011 - April 2013
TEKsystems August 2010 - July 2011
TESORO CORPORATION January 2006 - July 2010
Tesoro Corporation January 2005 - January 2006
DELL INCORPORATED February 2002 - January 2005
Dell, Inc February 2002 - February 2003
Skills
Team Building, Strategic Planning, Project Planning, Cross-functional Team..., Project Portfolio..., Enterprise Software, Social Media, Project Management, Windows, Process Improvement, Budgets, Enterprise Architecture, Leadership, Program Management, SQL, Vendor Management, Strategy, Business Process, Software Documentation, Access, Management, Business Analysis, Time Management, Change Management, Integration, SAP, Team Leadership, Networking, Manufacturing, Nonprofits, Business Requirements, Recruiting, Requirements Gathering, Analysis, Business Process..., SDLC, Continuous Improvement, Logistics, New Business Development, Architecture, Customer Service
Education
The University of Texas at San Antonio 2005 — 2007
Masters
University of Texas 1998 — 2001
Bachelors
USAA March 2007 - Present
World Savings March 2001 - December 2004
Skills
Investments, Financial Services, Mortgage Lending, Series 7, Mutual Funds, Finance, Retirement Planning, Retirement, Portfolio Management, Equities, Financial Analysis, Credit Analysis, Credit, Process Improvement, Securities, Loan Origination, Valuation, Mortgage Banking, FHA, Financial Risk, Coaching, Consulting, Asset Managment, Asset Management, Wealth Management, Series 63, Loans, Fixed Annuities, Insurance, IRAs, Strategic Planning, Investment Strategies
Education
Webster University 2006 — 2009
MBA, Finance, General
The University of Texas at San Antonio 2001 — 2003
B.A., Economics
Freddie Mac October 2013 - Present
Freddie Mac July 2012 - October 2013
Freddie Mac June 2011 - July 2012
Rush Enterprises, Inc August 2006 - May 2011
Frost Bank October 2005 - August 2006
USAA June 2005 - August 2005
Skills
Team Leadership, Credit Risk Analysis, Debt Structuring..., Investments, Analysis, Real Estate Finance, Portfolio Management, Credit, Real Estate, Financial Analysis, Excel, Customer Relations, Customer Service, Insurance, Loans, Accounting, Financial Reporting, PowerPoint, Banking, Forecasting, Budgeting, Due Diligence, Problem Solving, Account Reconciliation, Sales, Finance, Internal Controls, Corporate Finance, Financial Risk, Negotiation, Commercial Real Estate, PeopleSoft, Accounts Receivable, Underwriting, Marketing, Credit Analysis, Real Estate Financing, Cash Flow, Asset Management, Mortgage Lending, Financial Accounting, General Ledger, Leases, Real Estate Transactions, Microsoft Word, Variance Analysis, Financial Statements
Education
The University of Texas at San Antonio 2009 — 2010
BBA, Real Estate Finance & Development
St. Philip's College 2003 — 2008
transfer student, Liberal Arts
USAA August 2015 - Present
USAA April 2014 - August 2015
USAA September 2012 - May 2014
USAA July 2011 - August 2012
USAA March 2010 - July 2011
USAA February 2009 - April 2010
USAA June 2000 - February 2009
USAA Federal Savings Bank March 1999 - June 2000
Graphic Ambitions February 1993 - February 1999
Hotel Guide of San Antonio February 1993 - February 1997
Skills
Integrated Marketing, Marketing Strategy, Strategy, Marketing, Leadership, Strategic Planning, CRM, Management, Market Research, Direct Marketing, Advertising, Multi-channel Marketing, Cross-functional Team..., Analytics, Database Marketing, Mobile Marketing, Customer Experience, Financial Services, Lead Generation, Marketing Communications, Public Relations, SEM, Digital Marketing, Enterprise Software, Competitive Analysis, Customer Retention, Digital Strategy, Social Media Marketing, Process Improvement
Education
University of Phoenix 2003 — 2004
not complete, MBA, Electronic Commerce
The University of Texas at San Antonio 1989 — 1994
BBA, Management and Marketing
Hartford Financial Services Group February 2006 - Present
The Hartford Insurance Group September 2006 - September 2007
Olsten Staffing Services September 2005 - February 2006
USAA November 2003 - June 2005
PacifiCare June 1996 - June 2001
Skills
Talent Acquisition, Recruiting, Human Resources, Applicant Tracking..., Talent Management, Employee Relations, Onboarding, Insurance, Financial Services, Resume Writing, Sourcing, Taleo, Performance Management, Employee Benefits
Education
The University of Texas at San Antonio 1986 — 1990
Bachelor of Arts (BA), English
Quacito LLC May 2010 - Present
Entrepreneurs' Organization 2012 - 2013
VeriClean Janitorial Services May 2011 - December 2012
Quacito LLC April 2004 - December 2010
USAA July 2003 - May 2010
HEB July 2001 - May 2003
Lon Idea November 1998 - July 2001
American Express July 1998 - October 1998
Siemens 1996 - 1997
Skills
Business Process..., Business Process..., Program Management, Custom Software..., Mobile Application..., Start-ups, Integration, Management, Leadership, IT Strategy, Strategy, Strategic Planning, Enterprise Software, Strategic Partnerships, Project Portfolio..., Business Process, Management Consulting, CRM, Vendor Management, PMP, Business Intelligence, Technology Management, Business Analysis, Team Building, Enterprise Architecture, Product Management, Project Management, Process Improvement, Software Development, Agile Project Management, SaaS, Team Leadership, Cross-functional Team..., Change Management, Process Engineering, Cloud Computing, Software Project..., IT Management, Agile Methodologies, Outsourcing, Entrepreneurship, SDLC, Executive Management, Business Development, Business Strategy, Website Development, E-commerce, Mobile Marketing, Business Consulting, Strategy Development
Education
The University of Texas at San Antonio 2005 — 2008
Masters, Management of Technology
S.G.S.I.T.S 1992 — 1996
Bachelor of Engineering (BE), Computer Science and Engineering
Isotõpic Drops September 2013 - Present
Joe's Crab Shack April 2010 - August 2012
Sidelines Sports Bar and Grill January 2007 - November 2007
Fritsch USA September 2004 - November 2006
USAA May 2000 - June 2004
Skills
Restaurant Management, Restaurants, Food & Beverage, Food Service, Menu Development, Customer Service, Inventory Management, Hospitality, Food, POS, Income Statement, Catering, Hospitality Management, Microsoft Office, Customer Satisfaction, Time Management, Process Scheduler, Cashiering, Employee Training, Data Entry
Education
The University of Texas at San Antonio 2003 — 2015
MBA, Accounting, Junior
Harlingen High School 1983 — 1986
Diploma, Office Education, 3.6 GPA
Frost Bank October 2013 - Present
Frost Bank February 2013 - October 2013
Frost Bank April 2011 - February 2013
Wells Fargo Bank February 2011 - April 2011
First Tennessee Bank October 2010 - February 2011
USAA March 2007 - July 2010
USAA July 2004 - March 2007
USAA Federal Savings Bank January 2001 - July 2004
USAA Federal Savings Bank August 1999 - January 2001
USAA Federal Savings Bank November 1998 - August 1999
Skills
Business Analysis, Change Management, Team Building, User Experience, Workflow Analysis, Agile Methodologies, Business Intelligence, CRM, E-commerce, Management, Process Improvement, Product Management, SDLC, Strategy, Banking, Analysis, Business Process...
Education
The University of Texas at San Antonio 1989 — 1995
BA, Pyschology
USAA October 2014 - Present
USAA January 2013 - Present
USAA January 2007 - December 2012
USAA December 2004 - January 2007
Skills
Program Management, Property & Casualty..., Claim, Project Delivery, Process Improvement, Vendor Management, Business Process..., SDLC, Change Management, Risk Management, Leadership, Cross-functional Team..., Project Management, Team Leadership
Education
The University of Texas at San Antonio 1983 — 1988
BBA, Accounting - Concentration in IS
University of the Incarnate Word 1988 — 1992
MBA, Business
USAA October 2012 - Present
USAA December 2011 - October 2012
USAA June 2010 - December 2011
USAA August 2006 - June 2010
Harcourt Assessment 2004 - 2006
Skills
Leadership, Executive Management, Analytics, Predictive Modeling, Strategy, SAS, Analysis, Business Analysis, Forecasting, Predictive Analytics, Statistical Modeling, Product Management, Quantitative Analytics, Financial Analysis, Data Mining, Credit Risk, Statistics, SAS programming, Financial Risk, Portfolio Management, Credit Scoring, Credit Cards, Customer Analysis, Financial Modeling, Enterprise Software, Segmentation, SPSS, Finance, Data Modeling, Pricing, Data Analysis, Risk Management, Banking, Financial Services, Marketing Strategy, Business Analytics, Management, Strategic Planning, Process Improvement, Business Process..., Digital Strategy, Program Management, Change Management
Education
The University of Texas at San Antonio 2002 — 2004
M.S., Mathematics
The University of Texas at San Antonio 1999 — 2002
B.S., Mathematics with Statistics Minor
Credence Management Solutions LLC August 2013 - Present
Deloitte Consulting June 2011 - July 2013
Nova Technology Solutions, LLC January 2010 - May 2011
NCR Corporation October 2005 - January 2010
NCR Corporation June 2004 - October 2005
NCR Corporation January 2003 - June 2004
NCR Corporation January 2001 - January 2003
NCR Corporation January 1999 - January 2001
USAA April 1998 - April 1999
Skills
ERP, Program Management, Financial Analysis, Oracle E-Business Suite, Financial Reporting, Project Management, Management, Business Process, Business Analysis, Business Process..., Analysis, Strategy, Requirements Gathering, General Ledger, Managerial Finance, Risk Management, PMO, Integration, Budgets, Forecasting, Project Planning, Oracle Applications, Operations Management, Consolidation, Accounting, Corporate Finance, Software Documentation, Six Sigma, Leadership, Team Management, Finance, Shared Services, Hyperion Enterprise, Business Intelligence, Accounts Payable, Process Improvement, Sarbanes-Oxley Act, IT Strategy, Procurement, Oracle, Management Consulting, Requirements Analysis, Outsourcing
Education
University of Dayton 1988 — 1992
BS, Accounting
The University of Texas at San Antonio
Some coursework completed towards MBA
University of Phoenix
Some coursework completed towards MBA
USAA January 2013 - Present
RE/MAX January 2011 - January 2013
HEB October 2007 - May 2011
Skills
Listings, Organizational..., Foreclosures, Real Estate, New Home Sales, Buyer Representation, Relocation, First Time Home Buyers, Sellers, Single Family Homes, Investment Properties, Referrals
Education
The University of Texas at San Antonio 2013 — 2015
Master of Business Administration (MBA), International Business
The University of Texas at San Antonio 2008 — 2010
Bachelor of Science, Real Estate Finance and Development
University of Houston 2007 — 2008
FleetPride June 2015 - July 2015
Softcard (acquired by Google) as TEKsystems Contractor January 2014 - December 2014
Design Industries Foundation Fighting AIDS (DIFFA/Dallas) September 2012 - January 2014
LifeStage Theatre Productions January 2012 - August 2012
Wells Fargo Bank (Previously Wachovia and World Savings) October 1999 - June 2012
GE Capital February 1998 - April 1999
USAA 1984 - 1998
Skills
Salesforce.com Certified, Salesforce.com, Apex Data Loader, Mainframe, COBOL, JCL, Fileaid, z/OS, Changeman, Librarian, Easytrieve, IBM Utilities, MVS, ISPF, TSO, SDSF, VSAM, NDM, FTP, Endevor, CICS, IMS DB/DC, SDLC, Access, Access Manager, Excel, Word, Visio, MS Project, Outlook, Visual Studio, Enterprise Manager, Query Analyzer, VBScript, ActiveX, OLEDB, SQL Server, SQL Server 2000-2008, SQL Server 2005/2000, ETL, DTS, SSIS, Autosys, DOS Batch Scripting, SQL, Stored Procedures, Teamwork, Application Development, Documentation, Application Testing
Education
The University of Texas at San Antonio
BBA, Accounting with Concentration in Business Data Systems
The University of Texas at San Antonio March 2006 - Present
USAA January 2000 - May 2001
Education
The University of Texas at San Antonio 2003 — 2005
MBA, Management
The University of Texas at San Antonio 1999 — 2002
BBA, Economics
USAA July 2003 - July 2014
USAA November 2002 - July 2003
USAA January 1999 - November 2002
USAA July 1991 - January 1999
USAA November 1990 - July 1991
USAA January 1989 - November 1990
Skills
Vendor Management, Underwriting, Compliance, CPCU, Property & Casualty..., Insurance, General Insurance, Risk Management, Process Improvement, Customer Service, Mentoring, Policy, Risk Mitigation, Customer Relations, Strategic Planning, Management, Claim, Liability
Education
The University of Texas at San Antonio 1985 — 1987
BA, Polical Science
University of Phoenix
USAA May 2014 - Present
USAA September 2012 - May 2014
LAN International October 2010 - September 2012
LAN International March 2007 - October 2010
iHeartMedia, Inc. August 2005 - February 2007
iHeartMedia, Inc. July 2004 - July 2005
iHeartMedia, Inc. February 2003 - June 2004
Skills
Project Management, Product Development, Digital Strategy, Analysis, Financial Accounting, Forecasting, Experienced Business..., Cross-functional Team...
Education
The University of Texas at San Antonio 2005 — 2007
Master's Degree, Accounting and Business/Management, 3.72
University of North Texas 1999 — 2002
Bachelor's Degree, Finance, General, 3.75
USAA December 2010 - Present
USAA May 2006 - December 2010
H&R Block December 2005 - February 2006
UBS Financial Services June 2004 - November 2005
Merrill Lynch January 2004 - May 2004
American Funds Group December 1995 - January 2004
United States Marine Corps July 1988 - July 1992
Skills
Investments, Strategic Financial...
Education
The University of Texas at San Antonio 2000 — 2004
BBA, Finance
USAA March 2014 - Present
USAA August 2012 - February 2014
USAA April 2011 - August 2012
USAA March 2007 - May 2011
USAA September 2005 - March 2007
USAA January 2003 - August 2005
CIGNA September 2001 - December 2002
USAA January 2000 - August 2001
Skills
Mobile Applications, Mobile Technology, Project Portfolio..., Project Execution, Corporate Culture, Project Management, Budgets, Agile Methodologies, Information Technology, Cross-functional Team..., Security, PMO, Web Development, Mobile Devices, Business Process..., Program Management, Enterprise Software, Software Project..., Business Analysis, Computer Security, Process Improvement, SDLC, Team Building, Team Management, Management, Vendor Management, Contract Negotiation, Contract Management, Enterprise Architecture, Integration
Education
The University of Texas at San Antonio 1990 — 1995
Bachelor of Arts, Political Science
University of Texas at San Antonio October 2008 - Present
Werling and Associates March 2008 - August 2008
USAA February 1992 - March 2008
USAA August 1995 - September 2002
Education
The University of Texas at San Antonio 1991 — 1994
BBA, Human Resources
USAA June 2009 - Present
Circuit City May 1996 - March 2009
Education
The University of Texas at San Antonio 1994 — 2002
NISD, San Antonio, TX August 2013 - January 2015
Carrizo Springs CISD August 2013 - June 2014
JPMorgan Chase 2012 - 2012
AllianceBernstein 2011 - 2012
USAA April 1996 - September 2009
US Army 1985 - 1993
Skills
Fraud, AML, Enterprise Risk..., Risk Management, Operational Risk..., KYC, Military, Financial Risk, Financial Services, Investment Management, Legal Research, Identity Management, Identity Theft, Website Development, Web Design, Compliance, Fraud Investigations, Fraud Analysis, Fraud Prevention, Risk, Dog Breeder, AKC, Education, Business Management..., Global Business..., Financial Analysis, Financial Analysis..., Microsoft Office, Microsoft Office..., Internal Audit, Analysis, Investments, Training, Curriculum Development, Classroom Management, Classroom Instruction, Leadership, Anti Money Laundering, Customer Service, Strategic Planning, Team Building
Education
University of Phoenix 2006 — 2009
Bachelor's Degree, Business Management
The University of Texas at San Antonio 1993 — 1998
Bachelor of Science (BS), Business Management
USAA December 2004 - Present
USAA August 1999 - December 2004
USAA April 1997 - July 1999
American Funds April 1993 - April 1997
Skills
Web Analytics, Cross-selling, Epiphany, Personalization, Interactive Advertising, Affiliate Marketing, SEO, SEM, Social Media, Mobile Marketing, Landing Page..., Budgeting/Forecasting..., Leads Generation, Website Merchandizing, E-commerce, Conversion Optimization, Digital Strategy, Behavioral Targeting, Multivariate Testing, Product Development, Interactive Strategy, A/B testing, Digital Marketing, Interactive Marketing, Customer Acquisition, Lead Generation, Online Marketing, Cross Selling, Leadership, Web Marketing, Management, Multi-channel Marketing, Direct Marketing, Analytics, Marketing, PPC, Email Marketing, Segmentation, Strategy, Database Marketing, Omniture, Integrated Marketing
Education
University of the Incarnate Word 1993 — 1997
MBA
The University of Texas at San Antonio 1986 — 1993
Bachelor of Science, Kinesiology
VIA Metropolitan Transit September 2009 - Present
SWBC September 2008 - January 2009
Our Lady of the Lake University April 2005 - October 2008
USAA April 2000 - March 2005
USAA August 1996 - March 2000
USAA November 1988 - August 1996
CPS Energy February 1986 - November 1988
Flexware Systems, Inc. August 1984 - January 1986
Nonprofit Roundtable January 1980 - January 1980
Skills
PeopleSoft, COBOL, Unix, Access Lists, IMS DB/DC, CMS, TSO, Informer, ERD, ABC Flowcharter, Accounting, Process Improvement, Business Process..., Business Analysis, Vendor Management, Management, PMO, IT Audit, Internal Audit, Information Technology, Auditing, Internal Controls, Analysis, Databases, Program Management, Access, CISA, Enterprise Risk..., Team Building, Leadership, Financial Analysis, Budgets, Business Process, Requirements Analysis, SharePoint, Change Management, Risk Assessment, Project Management, SDLC, Microsoft Excel, Disaster Recovery, Information Security, Business Continuity, Team Leadership, IT Strategy, Strategic Planning, Integration, Visio
Education
The University of Texas at San Antonio 1980 — 1985
BBA
The University of Texas at San Antonio November 2013 - Present
The Scooter Store April 2008 - March 2013
USAA October 1985 - January 2008
USAA 1985 - 2008
USAA Federal Savings Bank 1985 - 1999
Skills
Human Resources, Project Management, Deferred Compensation, Job Analysis, Salary, Payroll, Applicant Tracking..., Recruiting, Personnel Management, Integration, Job Descriptions, Process Improvement, Customer Service, Coaching, Microsoft Office, Analysis, PeopleSoft, Hiring, Employee Benefits, Team Building, Performance Management, Management, HRIS, Training, Workforce Planning, Onboarding, Organizational..., Benefits Administration, Employee Relations, FMLA, College Recruiting, Succession Planning, New Hire Orientations, Compensation & Benefit, Talent Management, Talent Acquisition, HR Policies, Employee Engagement, Taleo, Interviews, Employee Training, Job Evaluation, Affirmative Action, Organizational Design, Internet Recruiting, Conflict Resolution, EEO, Sourcing
Education
The University of Texas at San Antonio 1981 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General
Devine High School 1978 — 1981
High School Diploma, General Studies
USAA July 2012 - Present
USAA September 2007 - August 2012
USAA July 2004 - September 2007
USAA August 2000 - July 2004
USAA January 1997 - August 2000
USAA November 1994 - January 1997
Skills
Security, Visual Basic, Enterprise Architecture, Unix, ITIL, SharePoint, SharePoint Designer, CISSP, ISSA, JavaScript, Windows, Records Management, Information Management, Information Security, Computer Security, Integration, Software Development, Vulnerability Management, Network Security, PCI DSS
Education
The University of Texas at San Antonio 2003 — 2007
MS, IT w/ Infrastructure Assurance
University of the Incarnate Word 2000 — 2003
BA, Psychology w/ Information Systems
Basho Technologies, Inc October 2014 - Present
Sitrion (formerly NewsGator Technologies) January 2013 - October 2014
Sitrion (formerly NewsGator Technologies) August 2012 - January 2013
Sitrion (formerly NewsGator Technologies) August 2011 - 2012
Sitrion (formerly NewsGator Technologies) June 2010 - August 2011
USAA August 2006 - June 2010
Skills
SharePoint, WCF, Application Development, Portals, Solution Consulting, Information Architecture, Software Development, Agile Methodologies, Consulting, C#, Microsoft Office..., Web Applications, .NET, Enterprise Architecture, XML, Web Services, Solution Architecture, SDLC, JavaScript, Cloud Computing, SharePoint Designer, Visual Studio, jQuery, ASP.NET, Software Project..., Microsoft SQL Server, Enterprise Software, Microsoft Technologies, Integration, Application Architecture, SQL, Silverlight, AJAX, Requirements Analysis, Enterprise Content..., TFS, InfoPath, Strategy, SOA, Databases, Mobile Applications, Scrum, IIS, SharePoint Server, Riak
Education
The University of Texas at San Antonio 2000 — 2003
BBA, Major in Information Systems
USAA June 2015 - Present
USAA April 2011 - December 2011
US Bank August 2009 - November 2010
USAA January 2004 - April 2008
VSUW 2008 - 2008
Valley of the Sun United Way 2004 - 2008
USAA August 2001 - December 2003
USAA August 1991 - September 2001
USAA September 1990 - September 1991
Skills
Mentoring, Coaching, Teaching, Classroom Instruction, Performance Management, Employee Relations, Adult Education, Customer Service, Public Speaking, Supervisory Skills, Staff Development, Call Center, Microsoft Office, PowerPoint, Career Development, Instructor-led Training, Word, Excel, Outlook, Microsoft Word, Leadership, Microsoft Excel, Process Improvement, Team Building, Training, Program Management, Interviews, Policy, Insurance, Customer Satisfaction, Classroom, Employee Training, Leadership Development, Human Resources, Employee Engagement, Conflict Resolution, Organizational..., Workshop Facilitation, Team Leadership, Call Centers, Management, Recruiting, Organizational..., Needs Analysis, Instructional Design, Training Delivery, Change Management
Education
University of Texas at Tyler 2006 — 2010
MS, Human Resource Development
The University of Texas at San Antonio 1981 — 1986
BBA, Personnel Management
Wells Fargo Bank August 2009 - Present
Wachovia May 2005 - November 2008
Home Funds Direct January 2005 - February 2005
KB Home November 2002 - December 2004
USAA June 1997 - November 2002
Skills
Mortgage Lending
Education
The University of Texas at San Antonio 1995 — 1998
BA, Political Science
Alamo Cajun Cookers January 2011 - Present
USAA April 1999 - October 2002
Kennmark Group December 1998 - April 1999
World Savings and Loan Association May 1997 - August 1998
USAF November 1976 - December 1996
Skills
Operating Systems, Linux, Software Development, SQL, Computer Security, Software Documentation, System Administration, Information Security, Technical Support
Education
The University of Texas at San Antonio 2005 — 2008
Business, Infrastructure Assurance
The University of Texas at San Antonio 2005 — 2008
Business, Information Systems
Northwest Vista College 2003 — 2005
Associates of Applied Science, Computer Science
Le Roy
San Antonio Capital & Trust, LLC July 2011 - Present
USAA September 1994 - July 2009
Bank of New York Mellon January 1990 - August 1994
Frost Bank May 1981 - December 1989
Skills
Risk Management, Insurance, Vendor Management, Series 7, Wealth Management, Trust Services, Operations Management, Security Operations, Compliance, Internal Audit, Fiduciary Audit, Executive Management, Process Improvement, Mutual Funds, Investments, Business Process, Leadership, Management, Strategic Financial..., Change Management, Outsourcing, Finance, Business Development, Security Operations..., Team Building, Trust Management, Investment Management, Fiduciary Management, Personal Trust..., Trust Operations, Financial Services, Securities, Financial Planning
Education
Cannon Financial Institute 2008 — 2009
Certified Wealth Strategist
Cannon Financial Institute 1995 — 1997
Securities Operations
Bank Administration Institute 1985 — 1988
Bank Operations
The University of Texas at San Antonio 1977 — 1981
BBA, Information Systems, 3.18
Farmers Insurance Group - Adrian De Los Reyes Insurance Agency, LLC October 2013 - Present
USAA March 2010 - September 2013
Tax Zone October 2009 - February 2010
Skills
Insurance, Life Insurance, Underwriting, General Insurance, Property & Casualty..., Term Life Insurance, Liability, Fixed Annuities, Casualty, Casualty Insurance, Health Insurance, Commercial Insurance, Umbrella Insurance, Customer Service, Leadership, Sales
Education
The University of Texas at San Antonio 2005 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
USAA October 2012 - Present
Frost National Bank September 2008 - September 2012
Exit Pleasant Realty July 2009 - November 2009
Education
The University of Texas at San Antonio 2008 — 2012
International Business, Communications, English, Accounting
USAA July 2007 - Present
Final Support November 2005 - July 2007
Avanade March 2005 - November 2005
Secorp September 2003 - February 2005
Skills
Java, Troubleshooting, Oracle, Databases, Perl, Windows, Visual Studio, .NET, Testing, Web Development, Software Design, Linux, Team Leadership, WebSphere Application..., WebSphere MQ, JBoss Application Server, Shell Scripting, Test Driven Development, BDD, Mentoring, Presentations, Enterprise Architecture, Java Enterprise Edition, Software Development, Unix, Web Services, SQL, Agile Methodologies, Software Engineering, SOA, Enterprise Software, SDLC, JavaScript, XML
Education
The University of Texas at San Antonio 2000 — 2003
Bachelor's of Science, Computer Science
USAA January 2007 - Present
Skills
Android, Java, Java Enterprise Edition
Education
The University of Texas at San Antonio 2002 — 2006
Computer Science, Computer Science
USAA October 2014 - Present
USAA May 2013 - Present
USAA July 2009 - May 2013
USAA February 2008 - July 2009
Gap Inc. April 2004 - June 2009
Skills
Mortgage Lending, Sales, Credit Cards, Loan Origination, Series 7, Series 63, Call Centers, Customer Service, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Loans, Underwriting, Retail, Investments, Banking, Credit, Financial Services
Education
The University of Texas at San Antonio 2001 — 2006
Bachelors, Biology
USAA June 2013 - Present
USAA July 2010 - June 2013
MHN Government Services March 2010 - June 2010
USAA March 2008 - February 2009
US Air Force January 2004 - May 2006
Skills
Financial Education, Personal Finance, Investments, Mutual Funds, Asset Allocation, Insurance, Retirement, Credit, Finance, Asset Managment, Public Speaking, Budgets, Strategic Financial..., Asset Management
Education
The University of Texas at San Antonio 1993 — 1997
BA, Political Science
Rackspace, the #1 managed cloud company November 2014 - Present
Rackspace, the Open Cloud Company March 2014 - November 2014
Rackspace Hosting January 2013 - March 2014
USAA May 2011 - January 2013
Apple Inc. February 2010 - May 2011
Skills
iWork, OS X, iLife, iOS, iPhone, Mac OS, Mac, Microsoft Office, Keynote, Adobe Creative Suite, Windows, PowerPoint, Microsoft Word, Customer Service, Social Media, Troubleshooting, Social Networking, Account Management, Cloud Computing, Direct Sales, Management, Sales, Salesforce.com, Solution Selling, SaaS, Sales Process, Team Leadership
Education
The University of Texas at San Antonio 2006 — 2010
BA, Communications with a concentration in Public Relations
USAA June 2014 - August 2014
Skills
Computer Science, C, Java, Linux, Web Development, Programming, Android Development, JavaScript, Python
Education
The University of Texas at San Antonio 2011 — 2015
Bachelor of Science (BS), Computer Science
USAA March 2013 - Present
AT&T Mobility February 2011 - July 2013
GameStop January 2009 - February 2011
GameStop September 2005 - June 2008
GameStop April 2005 - September 2005
Skills
Teamwork, Management, Sales, Training, Customer Service, Inventory Management, Inventory Control, Microsoft Office, Oral & Written..., Work Well Independently, Retail, Marketing, Coaching, Store Management, Customer Experience, POS, Employee Training, Telephone Skills, Social Networking, Team Building, PowerPoint, Microsoft Word, Retail Sales, Visual Merchandising, Interviews, Analysis, Sales Process, Merchandising, Loss Prevention
Education
The University of Texas at San Antonio 2006 — 2012
Bachelor of Arts (B.A.), Fine and Studio Arts