USAA Company

Industry: Financial services company

Description

The United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)

USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.

USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.

Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!

12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

USAA Employees

Employee
Years
Job
Industry
Scott Mason Scott Mason Charlotte, North Carolina Area Details
Scott Mason's USAA Experience June 2003 - June 2005
Job Vice President Government Affairs Lowe's Cos. Inc.
Industry Retail
Experience
Lowe's Companies, Inc.   December 2005 - October 2015
USAA   June 2003 - June 2005
American Medical Association  July 1998 - June 2003

Skills
Crisis Communications, Public Policy, Media Relations, Policy, Government, Public Relations, Public Speaking, Non-profits, Politics, Strategic Communications, Event Planning, Strategic Planning, Policy Analysis, Corporate Communications, Community Outreach, Public Affairs, Social Media, Marketing Strategy, Fundraising, Negotiation

Education
Furman University   1982 — 1986
BA, Political Science, French

Michael Ashburn, CISA, ACDA, CPA Michael Ashburn, CISA, ACDA, CPA San Antonio, Texas Area Details
Michael Ashburn, CISA, ACDA, CPA's USAA Experience October 2013 - Present
Job Audit Advisor at USAA
Industry Financial Services
Experience
USAA   October 2013 - Present
Wells Fargo  January 2013 - October 2013
Wells Fargo Bank  2006 - January 2013
Wells Fargo  July 2005 - March 2006
Wells Fargo Bank  September 1997 - June 2005

Skills
Data Mining, Performance Monitoring, Data Analysis, IT Audit, CISA, SOX, Compliance, Internal Audit, Risk Management, Banking, ACL, Audit, Risk, Information Security..., Sarbanes-Oxley Act, Auditing, Internal Controls

Education
Fort Lewis College   1989 — 1996
BS, Accounting

John Sheetz John Sheetz Winter Park, Florida Details
John Sheetz's USAA Experience December 2012 - May 2014
Job Full Time Student working on Bachelor of Science degree in Show Production
Industry Music
Experience
Orlando House of Blues   January 2015 - Present
Full Sail University  October 2014 - February 2015
USAA   December 2012 - May 2014
Verizon  September 2011 - December 2012

Skills
Sales Management, Entrepreneurship, Start-ups, New Business Development, Marketing Strategy, Service Desk, E-commerce, Team Building, Technical Support, SEO, Management, Online Marketing, Online Advertising, Leadership, Mobile Devices, Social Networking

Education
Full Sail University   2014 — 2016
Bacheor of Science, Show Production

Vanessa Zeidell Vanessa Zeidell Phoenix, Arizona Area Details
Vanessa Zeidell's USAA Experience May 2015 - Present
Job Consumer Lending at USAA
Industry Insurance
Experience
USAA   May 2015 - Present
Moore Medical  October 2011 - May 2015
McKesson  September 2007 - October 2011
Kmart Corporation  July 2004 - September 2007

Skills
Healthcare, Hospitals, Leadership, Coaching, Medical Devices, Training, Process Improvement, Team Building, Strategic Planning, Customer Service, Leadership Development, Cross-functional Team..., Supervisory Skills

Education
Gateway Community College   2008 — 2010
Pre-reqs for Nursing

Rio Salado College   2007 — 2008
Psychology/Sociology

DVUSD   1999 — 2002

Robert Burrow Robert Burrow Saint Louis, Missouri Details
Robert Burrow's USAA Experience April 2012 - October 2014
Job Securities Compliance Consultant
Industry Financial Services
Experience
Compliance Consultant  January 2015 - Present
Investment Professionals, Inc.   November 2014 - January 2015
USAA   April 2012 - October 2014
JPMorgan Chase  June 2011 - March 2012
Wells Fargo Advisors  January 2005 - May 2011

Skills
Securities, FINRA, AML, Mutual Funds, Series 63, Risk Management, Series 24, Banking, Investments, Financial Services, Wealth Management, Equities, Financial Risk, Investment Advisory, Asset Management, Insurance, Capital Markets, Due Diligence, Credit, Fixed Income, Alternative Investments, Uniform Combined State..., Series 7, Financial Advisory

Education
Friends University   1988 — 1990
Masters, Management

Wichita State University   1981 — 1984
Bachelors, Finance

Asim Chohan, PMP Asim Chohan, PMP Washington D.C. Metro Area Details
Asim Chohan, PMP's USAA Experience 2006 - 2007
Job Vice President at Morgan Stanley
Industry Information Technology and Services
Experience
Morgan Stanley  2014 - Present
ARC  2010 - 2014
MasterCard Worldwide  2007 - 2010
USAA   2006 - 2007
AT&T  2004 - 2006
Reinsurance Group of America  2001 - 2002

Skills
IT Project & Program..., Strategic Enterprise..., Road Maps and Multi..., Partners and Customer..., Information Systems..., Supporting Sales and..., Enterprise Data..., Vendor Management, Operations Management, Warehousing & Database..., Strategic Partnerships, Strategic Planning, MS Project, Microsoft Office, Windows, Resource Management, Budgets, Recognition Awards, Leadership, IT Management, IT Infrastructure..., Management Consulting, Team Management, Risk Management, English, Urdu, SDLC, Project Management, PMP, Data Warehousing, Program Management, Data Modeling, PMBOK, Metrics, Data Analysis, Analysis

Education
Webster University   2002 — 2003
Master's degree, Information Management

Fontbonne University   1999 — 2001
Bachelor's degree, Computer Science and Information Systems

University of Cambridge
Diploma in Computer Studies

Heather Zahn Heather Zahn Colorado Springs, Colorado Details
Heather Zahn's USAA Experience June 2015 - Present
Job Facilitator at USAA Insurance
Industry Insurance
Experience
USAA   June 2015 - Present
USAA   November 2012 - June 2015
USAA   August 2008 - November 2012
Savemart Supermarkets  August 2007 - August 2008
Farmers Insurance  July 2006 - July 2007
Progressive Insurance  October 1999 - June 2006

Skills
Coaching, Public Speaking, Sales, Customer Service, Training, Insurance, Process Improvement, Underwriting, Property, Telephone Skills, Call Centers, Financial Services, Umbrella Insurance, Research, Data Analysis, Employee Training, Customer Retention, Customer Satisfaction, Leadership Development, Microsoft Office, Microsoft Word, Team Building, Management, Outlook, Call Center, Leadership, Microsoft Excel, PowerPoint, Time Management, Event Planning, Project Management, Change Management, Human Resources

Education
Colorado Christian University   2012 — 2014
Bachelor of Science (B.S.), Psychology

Folsom Lake College   2004 — 2009
Associate's degree, Social Sciences

Casa Roble High School   1996 — 2000
High School Diploma, General Studies

Jennifer Powers, G.G. Jennifer Powers, G.G. San Antonio, Texas Details
Jennifer Powers, G.G.'s USAA Experience December 2001 - July 2002
Job Jewelry Appraisals While You Wait at Texas Estate Lady
Industry Luxury Goods & Jewelry
Experience
Jewelry Appraiser Lite Smartphone App   January 2015 - Present
Texas Estate Lady   May 2000 - Present
Powers Appraisals & Renie Creations   1998 - Present
JGreen Jewelers   2005 - 2011
USAA   December 2001 - July 2002
Computer Resources Management, Inc. (purchased by Billing Concepts)   1996 - 1999
Computer Resources Management, Inc. (Purchased by Billing Concepts)   1996 - 1999

Skills
Graduate Gemologist, Speakers, Software Training, Sales Management, Public Speaking, Hands-on Training, Motivated self-starter, Strategic Planning, Training, Customer Service, Marketing, Retail, Sales, Merchandising, Social Media Marketing, Recruiting, Leadership, Marketing Strategy, Management, New Business Development, Team Building

Education
Gemological Institute of America
G.G., Diamonds, Gemstones and Pearls

GEM-A Great Britain   2009 — 2010
Foundation of Gemology, Gemology

University of Houston   1989 — 1992
BS, Hospitality Management

Randall Marquez Randall Marquez Springfield, Missouri Details
Randall Marquez's USAA Experience February 2014 - Present
Job Member Service Representative at USAA
Industry Banking
Experience
USAA   February 2014 - Present
Wyndham Vacation Ownership  October 2013 - January 2014
Z Wireless - Verizon Premium Wireless Retailer  July 2013 - October 2013
RadioShack  July 2012 - July 2013

Skills
Retail, Merchandising, Store Management, Visual Merchandising, Loss Prevention, Inventory Management, Sales, Customer Service, Retail Sales, Sales Management, Customer Satisfaction, Profit, Fraud Detection, Fraud Claims, Credit Card Fraud, Credit Cards, Identity Theft, Microsoft Excel, Microsoft Office, Microsoft Word, Communication, Social Media Marketing, Online Marketing, Marketing

Education
Ozarks Technical Community College   2014 — 2015
Associate's Degree, Business, Management, Marketing, and Related Support Services, Sophomore

Ozarks Technical Community College   2012 — 2013
Associate's Degree, Business, Management, Marketing, and Related Support Services

Garden City Community College   2011 — 2012
General Studies

Nicholas Manzoli Nicholas Manzoli San Antonio, Texas Details
Nicholas Manzoli's USAA Experience April 2013 - Present
Job Attorney Social Media and Digital Counsel at USAA
Industry Law Practice
Experience
USAA   April 2013 - Present
The Rock Law Group   June 2012 - March 2013
Wade, Palmer, & Shoemaker   August 2010 - April 2012
LegalMesh   2010 - 2011
Phipps & Howell  February 2009 - June 2010
Xcellimark   January 2007 - August 2007

Skills
Legal Research, Insurance, Westlaw, Legal Writing, Social Media, Mobile Product..., PCI DSS, Electronic Signatures, Civil Litigation, Liability, Management, Privacy Law, Public Speaking, Strategic Planning

Education
Florida State University College of Law   2007 — 2010
J.D., Law

Stetson University   2006 — 2007
M.B.A., Business, Management, Marketing

University of Central Florida   2003 — 2006
B.A., Political Science

Scott Krone Scott Krone Charlotte, North Carolina Details
Scott Krone's USAA Experience November 2002 - August 2005
Job North Carolina Territory Manager at ASI
Industry Insurance
Experience
American Strategic Insurance  January 2014 - Present
American Strategic Insurance  April 2011 - January 2014
American Strategic Insurance  August 2007 - April 2011
American Strategic Insurance  August 2005 - August 2007
USAA   November 2002 - August 2005

Skills
Property & Casualty..., Underwriting, Insurance, General Insurance, Commercial Insurance, Term Life Insurance, Sales Operations, Casualty, Liability, Life Insurance, Claim, Commercial Lines, Health Insurance, Umbrella Insurance, Marketing, Casualty Insurance

Education
Florida State University   1998 — 2002
Information Studies, Web Development

Florida State University   1998 — 2002
Minor in Business

Robert Schumacher; AIC, API, AIS Robert Schumacher; AIC, API, AIS Tampa/St. Petersburg, Florida Area Details
Robert Schumacher; AIC, API, AIS's USAA Experience September 2011 - Present
Job Manager Insurance Financial Foundations
Industry Insurance
Experience
USAA   September 2011 - Present
USAA   June 2008 - September 2011
USAA   December 1991 - 2008
Prudential Insurance  January 1991 - December 1991
Citi  1990 - 1991
Sears Holdings Corporation  October 1988 - October 1990
Sears Holdings Corporation  March 1988 - October 1988

Skills
Microsoft Office User..., Verint Technologies, IEX Workforce Management, Underwriting, Outlook, Claim, Insurance, Microsoft Excel, Property & Casualty..., PowerPoint, Program Management, Management, Analysis, Risk Management, Credit, General Insurance, Financial Risk, Mortgage Lending, Life Insurance, Financial Analysis, Financial Services, Finance

Education
Florida State University   1983 — 1987
BS, Economics

Florida State University   1983 — 1987
Certificate, Urban and Regional Planning

Paula Govers, PMP CSM Paula Govers, PMP CSM United States Details
Paula Govers, PMP CSM's USAA Experience December 2006 - October 2007
Job Program Manager Looking for next opportunity!
Industry Financial Services
Experience
Retreat Capital Management Group  December 2011 - May 2013
Fannie Mae  July 2011 - November 2011
Wells Fargo Home Mortgage  February 2010 - July 2011
Wachovia, A Wells Fargo Company  October 2007 - December 2008
USAA   December 2006 - October 2007
USAA   April 2004 - November 2006
J Sainsbury plc   April 2002 - May 2003
Scudder Kemper Investments  1999 - 2001

Skills
Program Management, PMO, Project Portfolio..., Project Management, Agile Methodologies, Software Documentation, Requirements Management, Business Process..., Process Engineering, Six Sigma, Access, SDLC, PMP, Vendor Management, Business Analysis, Process Improvement, Requirements Gathering, Requirements Analysis, Risk Management, SharePoint, Visio, MS Project, Leadership, Management, Integration, Change Management, Strategy, Business Process, Project Delivery, Business Requirements, Resource Management

Education
George Mason University   1992 — 1996
BA, Communications

George Mason University   1992 — 1996
Bachelor's Degree, Business/Corporate Communications and Public Relations

Rajeswari (Raji) Kailasam, MBA, CSP, PMP Rajeswari (Raji) Kailasam, MBA, CSP, PMP San Antonio, Texas Area Details
Rajeswari (Raji) Kailasam, MBA, CSP, PMP's USAA Experience May 2012 - July 2013
Job Associate Director Agile Center of Excellence
Industry Information Technology and Services
Experience
Cognizant Technology Solutions  February 2014 - Present
Indigo Healthcare / Influence Corp   2005 - December 2013
Editor / Publisher  March 2013 - November 2013
USAA   May 2012 - July 2013
Express Scripts  September 2011 - April 2012
General Dynamics Information Technology  November 2007 - June 2010
GCP Inc   February 2001 - December 2003
Friendly Software Services   May 1992 - March 1999
Cholamandalam Investments Chennai   April 1989 - February 1992

Skills
Agile Education, Agile Methodologies, Scrum, Agile Project Management, Business Analysis, Project Management, PMO, PMP, Business Process, Strategy, Process Improvement, Enterprise Software, Project Delivery, Product Persona, Enable transition to..., Product Management, Management Consulting, Software Project..., Continuous Integration, Business Transformation, Project Portfolio..., IT Project Management, Workshop Facilitation, Web Applications, Kanban, Introspection, Ukemi (the art of..., Requirements Analysis, Suspension (the art of..., Team Leadership, Vendor Relations, Agile for professionals..., Waterfall, Vendor Management, CMMI, Agile -community..., Product Humanizing, Program Management, SDLC

Education
Strozzi Instititute, Petaluma, CA   2013 — 2015
Somatic Coach certification

George Mason University   2004 — 2006
MBA

SDNBV college (Srimati DevKunvar Vaishnav College for Women   1982 — 1986
B.Sc

Christ King Girls Higher Secondary School   1973 — 1983
high school

Justin LaMay Justin LaMay Tampa, Florida Details
Justin LaMay's USAA Experience January 2014 - Present
Job Banking and Insurance Solutins Specialist
Industry Insurance
Experience
USAA   January 2014 - Present
TP Orthodontics  March 2012 - November 2013
Norwegian Cruise Line  2011 - 2012
Summit Electric Supply  2004 - 2008
Mesa Airlines  2003 - 2004
Starwood Hotels & Resorts Worldwide, Inc.   2002 - 2003

Skills
Sales Operations, Cold Calling, Account Management, Customer Service, Training, Problem Solving, CRM, Selling, Solution Selling, Sales Management, B2B, Sales Process, Key Account Management, Sales Presentations, Direct Sales, Salesforce.com, Selling Skills, New Business Development, Building Relationships, Product Launch, International Sales, Business Development, Pricing, Marketing, Product Marketing, Forecasting, Marketing Strategy, Sales, Negotiation, Contract Negotiation, Customer Retention, Trade Shows, Team Building, Key Account Development, Business Planning, Marketing Management, Purchasing, Customer Satisfaction, Market Research, Market Planning

Education
Fort Lewis College   2007 — 2010
Bachelor of Business Administration (BBA), Tourism and Travel Services Management, 3.5

Jovana Kahn Jovana Kahn Folsom, California Details
Jovana Kahn's USAA Experience October 2006 - June 2008
Job Insurance Service Specialist at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance  August 2012 - Present
USAA   October 2006 - June 2008
AAANorthern California, Nevada & Utah Insurance Exchange   January 2005 - October 2006

Skills
Property & Casualty..., Commercial Insurance, Umbrella Insurance, Spanish-speaking, Customer Service, Call Center, Supervising, Data Entry, Microsoft Office, Microsoft Word, Windows 7, Lotus Notes, DOS

Education
University of Phoenix   2010 — 2013
Associates of Arts of Criminal Justice, Criminal Justice

Folsom Lake College   1996 — 1996
N/A, Human Development

Folsom High School   1993 — 1996
High School Diploma, General Studies

Peter Knezevich II, CFP®, CRPC® Peter Knezevich II, CFP®, CRPC® Tampa/St. Petersburg, Florida Area Details
Peter Knezevich II, CFP®, CRPC®'s USAA Experience September 2010 - March 2012
Job Compliance Specialist – Capital Markets at Raymond James & Associates, Inc.
Industry Financial Services
Experience
Raymond James & Associates, Inc.   May 2014 - Present
Raymond James Financial Services, Inc.   April 2012 - May 2014
USAA   September 2010 - March 2012
Waddell & Reed  January 2009 - June 2010
Ameriprise Financial Services, Inc.   August 2007 - October 2008

Skills
Series 7, Series 66, Series 24, 2-15 Life, Health, and..., Financial Planning, Risk Management, Tax Planning, Retirement Planning, Investment Planning, Estate Planning, FINRA, Social Media, Outlook, Investments, Financial Advisory, Portfolio Management, Securities, Strategic Financial..., Uniform Combined State..., Asset Allocation, Financial Services, Mutual Funds

Education
Florida State University   2003 — 2007
Bachelor of Science (BS), Finance, General

Laurie Gartrell Laurie Gartrell Tampa/St. Petersburg, Florida Area Details
Laurie Gartrell's USAA Experience May 1987 - October 2004
Job Account Executive at Source Select Group, LLC
Industry Human Resources
Experience
Source Select Group, LLC   July 2015 - Present
PwC  October 2005 - February 2015
USAA   May 1987 - October 2004

Skills
Customer Service, Microsoft Excel, English, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Research, Windows, Program Management, Recruiting, Vendor Management, Management, Process Improvement, Human Resources, Sourcing, Onboarding, Change Management

Education
Florida State University - College of Business
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

Jason Lynch Jason Lynch Phoenix, Arizona Area Details
Jason Lynch's USAA Experience February 2006 - July 2014
Job Director Call Center Sales at Sunrun
Industry Financial Services
Experience
Sunrun  August 2014 - Present
USAA   February 2006 - July 2014
A.I.R. Foundation   March 2008 - April 2014
USAA   March 2004 - February 2006
USAA   April 2002 - March 2004
Homestore.com (Move.com)   July 2000 - December 2001
Alaska Airlines  September 1998 - April 2000
Alaska Airlines  August 1997 - September 1998
Alaska Airlines  March 1995 - August 1997
Alaska Airlines  March 1991 - May 1995

Skills
Call Centers, Process Improvement, Leadership, Business Process..., Strategy, Operations Management, Management, Program Management, Training, Call Center, Customer Satisfaction, Performance Management, Workforce Management, Banking, Contact Centers, Customer Experience, Coaching, Strategic Planning, Sales, Analysis, Vendor Management, Property & Casualty..., Sales Management, Change Management, Customer Service, Insurance, Risk Management, Human Resources, Executive Management, Business Planning, Project Planning, Rapid Process..., Lean Process Improvement, Mergers, Branding & Identity, Customer Acquisition, Leadership Development, Management Consulting, User Experience, Training & Mentoring, Customer Service and..., Project Management, Contact Center..., Capacity Planning, Public Speaking, Airport & Airline..., Customer Support, Kaizen, Comercial Aviation, SaaS

Education
Foothill College   1989 — 1991
No, Aeronautical Science, Aviation Management

Menlo Atherton   1985 — 1989
HS, General

Northcentral University
No, Business

Brittany Dyer Brittany Dyer Phoenix, Arizona Area Details
Brittany Dyer's USAA Experience December 2012 - Present
Job Auto Adjuster at USAA
Industry Insurance
Experience
USAA   December 2012 - Present
UniFirst Corporation  October 2011 - July 2012
EDMC  January 2011 - October 2011
Enterprise Rent-A-Car  July 2009 - December 2010

Skills
Microsoft Office, Cold Calling, Customer Service, Customer Satisfaction, Account Management, Sales, Sales Management, Team Building, Recruiting, Marketing, Time Management, Negotiation, Social Networking, Team Leadership, New Business Development, Marketing Strategy

Education
Framingham State University   2006 — 2008
Bachelor of Arts, Communication Arts

London Metropolitan University   2007 — 2007
Film

Grand Canyon University
Master of Business Administration (MBA), Project Management

Sharon McElrath Sharon McElrath Phoenix, Arizona Details
Sharon McElrath's USAA Experience May 2009 - Present
Job Customer Service Representative at USAA
Industry Insurance
Experience
USAA   May 2009 - Present

Skills
Computer Hardware

Education
Gateway Community College   2001 — 2002
Certificate of Completion, Microsoft Product Specialist

Western International University   1997 — 1999
Bachelor of Arts (BA), Computer and Information Sciences, General

Haley (Parrish) Fields, AU, AU-M, AINS Haley (Parrish) Fields, AU, AU-M, AINS Sarasota, Florida Area Details
Haley (Parrish) Fields, AU, AU-M, AINS's USAA Experience May 2006 - May 2007
Job Product Design Specialist
Industry Insurance
Experience
FCCI Insurance Group  August 2015 - Present
FCCI  August 2011 - August 2015
Burns & Wilcox  May 2007 - June 2010
USAA   May 2006 - May 2007
USAA   May 2005 - July 2005

Skills
Underwriting, Property & Casualty..., Commercial Insurance, Workers Compensation, Risk Management, Customer Service, Insurance, Liability, Legal Liability, Commercial Lines

Education
Florida State University - College of Business   2004 — 2006
Bachelor of Science, Risk Management/Insurance, 4.0 Major / 3.9 Overall

Jiangyan Zhu Jiangyan Zhu San Antonio, Texas Details
Jiangyan Zhu's USAA Experience January 2015 - July 2015
Job Intern at USAA
Industry Financial Services
Experience
USAA   January 2015 - July 2015

Education
The University of Texas at San Antonio   2013 — 2017
Doctor of Philosophy (PhD), Applied Statistics in Finance / Econometrics

The University of Texas at San Antonio   2010 — 2012
Master's degree, Applied Statistics focus on Financial Modeling

UTHSCSA   2006 — 2010
Master's degree, Molecular Medicine

Fudan University   2001 — 2005
Bachelor's degree, Biology

Allan Osterman Allan Osterman San Antonio, Texas Area Details
Allan Osterman's USAA Experience March 2002 - July 2007
Job Director of Process Engineering
Industry Financial Services
Experience
Argo Group International Holdings, Ltd.   July 2015 - Present
Kaeppel Consulting  March 2011 - July 2015
United Services Automobile Association  2007 - March 2011
USAA   March 2002 - July 2007
Bombardier Aerospace  August 1999 - March 2002
Wichita State University  1998 - 1999
Hormel Foods  January 1997 - August 1998

Skills
Process Improvement, Six Sigma, Project Management, Program Management, Change Management, Strategic Planning, Process Engineering, Business Process..., Business Analysis, Forecasting, Black Belt, Operational Excellence, Analysis, Analytics, Business Intelligence, Business Process, Business Process Design, Business Process Mapping, Business Process..., Business Strategy, Business Transformation, CRM, Coaching, Consulting, Continuous Improvement, Cross-functional Team..., Data Analysis, Executive Management, Governance, Leadership, Management, Management Consulting, Operations Management, Outsourcing, Performance Management, Process Management, Quality Assurance, Requirements Analysis, Requirements Gathering, Risk Management, Strategy, Team Leadership, Training, Vendor Management, Visio

Education
Wichita State University   1994 — 1996
MS, Statistics

Friends University   1989 — 1994
BS, Mathematics

Jonathan Peyton, CPM, CPMM, MBA, CFP® Jonathan Peyton, CPM, CPMM, MBA, CFP® Mclean, Virginia Details
Jonathan Peyton, CPM, CPMM, MBA, CFP®'s USAA Experience December 2012 - Present
Job Consultant at USAA
Industry Financial Services
Experience
USAA   December 2012 - Present
Capital Fiduciary Advisors   January 2012 - December 2012
Fidelity Investments  October 2006 - January 2012
Ameriprise Financial Services, Inc.   December 2004 - October 2006

Education
George Mason University   2013 — 2014
Executive MBA

Georgetown University   2010 — 2010
Executive Certificate in Financial Planning, Financial Planning

George Mason University   2000 — 2004
Bachelors, Economics

Oliver Lloyd Oliver Lloyd Phoenix, Arizona Area Details
Oliver Lloyd's USAA Experience 2004 - 2011
Job Insurance Agency Producer
Industry Insurance
Experience
CSAA Insurance Group  March 2013 - Present
Farmers Insurance  December 2011 - March 2013
USAA   2004 - 2011
Electronic Data Systems  2002 - 2005

Skills
Insurance, Property, Sales, Customer Service, Liability, Life Insurance, Commercial Insurance, Health Insurance, Term Life Insurance

Education
Gateway Community College   2002 — 2004
associates, General Studies

Carmelita Olson Carmelita Olson Fountain, Colorado Details
Carmelita Olson's USAA Experience March 1999 - April 2001
Job Account Executive Farmers Insurance
Industry Insurance
Experience
Farmers Insurance  April 2001 - Present
Centerplate  August 2003 - August 2007
USAA   March 1999 - April 2001
Marriott International  February 1984 - August 1993

Skills
Management, Health Insurance, Commercial Insurance, General Insurance, Call Centers, Property & Casualty..., Customer Service, Microsoft Office, Insurance, Umbrella Insurance, Microsoft Excel, Life Insurance, Workers Compensation, Customer Satisfaction, Legal Liability, Employee Benefits

Education
Fort Hays State University   1979 — 1983
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Mcpherson high school

Benedict Princy Peter Benedict Princy Peter San Antonio, Texas Details
Benedict Princy Peter's USAA Experience May 2014 - Present
Job Software Developer at USAA
Industry Insurance
Experience
USAA   May 2014 - Present
USAA   October 2012 - May 2014
SWIFT  June 2005 - September 2012
George Mason University  September 2003 - May 2005
Wipro Technologies  September 2002 - August 2003

Skills
Java, Unix, Perl, Oracle, SQL, ClearCase, PL/SQL, Agile Methodologies, XML, Shell Scripting, Core Java, JDBC, Eclipse, SDLC, Unix Shell Scripting, Weblogic, JavaScript, SOA, Java Enterprise Edition, Web Services, Tomcat, Databases, Database Design, Design Patterns, Distributed Systems, JMS, JSP, Object Oriented Design, SOAP, Scrum, Software Design, Software Development, Software Engineering, Solaris, Enterprise Architecture, Integration, Requirements Analysis, Software Project..., Subversion, Linux, Spring, REST, Websphere, DB2, JUnit, C++, Sybase, UML, C, Data Warehousing

Education
George Mason University   2003 — 2005
M.S, Computer Science

Pondicherry University   1997 — 2001
B.Tech, Computer Science & Engineering

Donna Zona Donna Zona Wallingford, Connecticut Details
Donna Zona's USAA Experience 2010 - 2011
Job REALTOR
Industry Real Estate
Experience
Prudential Connecticut Realty  April 2011 - Present
Century 21 Access America  August 2007 - May 2011
USAA   2010 - 2011
HerbaSway Laboratories  December 2005 - July 2008
Ulbrich Stainless Steel   2000 - 2004

Skills
Sellers, Real Estate, Selling, Negotiation, Investments, Property, First Time Home Buyers, Short Sales, Relocation, Investment Properties, Single Family Homes, Foreclosures, Residential Homes, Condos, Referrals, Buyer Representation, Real Estate Transactions, Listings, Buyers, FHA, Real Property, REO, New Home Sales, Sales, Investors, Mortgage Lending, Real Estate Development

Education
Gateway Community College   1997 — 1999

Mark T Sheehan High School   1980 — 1984

Katie Mcmahan Katie Mcmahan Tampa/St. Petersburg, Florida Area Details
Katie Mcmahan's USAA Experience July 1996 - February 2003
Job Customer Relations Specialist at Insurance and Trust of Tampa
Industry Pharmaceuticals
Experience
Insurance and Trust   February 2015 - Present
Sinus Dynamics - General Home Pharmacy  September 2010 - July 2014
Insurance and Trust of Tampa   February 2010 - July 2014
Takeda Pharmaceutical Company Ltd  February 2003 - June 2010
USAA   July 1996 - February 2003

Skills
Medical Devices, Ear, Nose and Throat, Allergy, Gastroenterology, Pharmaceutical Sales, Managed Care, Hospitals, Sales Management, Sales Operations, Pharmaceutical Industry, Sales Presentations, Territory Management, Strategic Planning, Team Leadership, ENT, Sales, Sales Force Development

Education
Florida State University   1988 — 1990
BS, Social Science

Florida State University
Bachelor of Science (B.S.)

Subramaniam Nagulapalli Subramaniam Nagulapalli San Antonio, Texas Details
Subramaniam Nagulapalli's USAA Experience July 2012 - Present
Job USAA
Industry Information Technology and Services
Experience
USAA   July 2012 - Present
JPMorgan Chase  May 2003 - June 2012
S1 Corporation  2002 - 2002
180Commerce   2001 - 2001

Education
Franklin University   2007 — 2008
MBA, Finance

Osmania University   1994 — 1997
MCA, Computer Science

Osmania University   1991 — 1994
BS, Math, Industrial Chemistry

St. Mary's Centenary Junior College   1989 — 1991
Intermediate, Mathematics, Physics, Chemistry

St. Mary's High School   1980 — 1989

Nicholas Kohn Nicholas Kohn Jacksonville, Florida Area Details
Nicholas Kohn's USAA Experience October 2014 - Present
Job Mortgage Loan Processor at USAA
Industry Accounting
Experience
USAA   October 2014 - Present
Citi  October 2012 - August 2014
The Potter's House Christian Fellowships   October 2011 - October 2012
Bank of America  2011 - 2012

Skills
Tax, Financial Accounting, Financial Reporting, GAAP, Journal Entries, Account Reconciliation, Auditing, Tax Returns, Corporate Tax, Accounts Payable, Financial Statements, Bookkeeping, CPA, Accounting, Tax Preparation

Education
Florida State University
Bachelor of Science (B.S.), Finance, General

Jessica Buczacki Jessica Buczacki San Antonio, Texas Area Details
Jessica Buczacki's USAA Experience January 2014 - Present
Job Financial Foundations Associate Consumer Lending at USAA
Industry Hospital & Health Care
Experience
USAA   January 2014 - Present
MHN  March 2013 - September 2013
MHN  September 2008 - March 2013
MHN  November 2010 - January 2012
MHN  March 2007 - September 2008
Emergency Care USA   May 2006 - March 2007

Skills
Coaching, Customer Service, Employee Training, Management, Policy, Time Management, Training

Education
Franciscan University of Steubenville   2003 — 2006
Bachelor of Arts (B.A.), Mental Health and Theology, 3.54

Chelsea Mayberry Chelsea Mayberry Orlando, Florida Area Details
Chelsea Mayberry's USAA Experience June 2015 - August 2015
Job Student at Levin College of Law, University of Florida
Industry Financial Services
Experience
Digital Risk  September 2015 - Present
USAA   June 2015 - August 2015
Insurance Office of America  May 2014 - August 2014
Aflac  June 2012 - August 2012
Lloyds Banking Group  January 2012 - May 2012

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Windows, Microsoft Access

Education
University of Florida - Fredric G. Levin College of Law   2013 — 2016
Doctor of Law (J.D.)

Furman University   2009 — 2013
Bachelor's degree, Economics

Robert Quick, MBA AINS CRIS Robert Quick, MBA AINS CRIS Bethlehem, New Hampshire Details
Robert Quick, MBA AINS CRIS's USAA Experience January 2009 - July 2010
Job Commercial Underwriter at Berkley Regional Insurance Company BRSIC
Industry Insurance
Experience
Berkley Regional Insurance Company BRSIC   December 2013 - Present
New England Excess Exchange, Ltd.   July 2010 - December 2013
USAA   January 2009 - July 2010
Bethpage Federal Credit Union  January 2008 - July 2008
The Apple Bank for Savings   March 2006 - January 2008
Brantwood Camp  1997 - 1998

Skills
Retail Banking, Commercial Insurance..., Underwriting, Insurance, Sales, Excess & Surplus Lines, Customer Service, Commercial Insurance, General Insurance, Property & Casualty..., Casualty Insurance, Liability, Umbrella Insurance, Professional Liability, Legal Liability

Education
Universtiy of Phoenix   2007 — 2010
Master of Business Administration (MBA), Business Administration and Management, General

Frankline Pierce University   1998 — 2002
BA, English Literature (British and Commonwealth)

White Mountain School   1996 — 1998

Franklin Pierce University

Franklin Pierce University

University of Phoenix

Monica L. Charo Monica L. Charo Washington D.C. Metro Area Details
Monica L. Charo's USAA Experience May 2005 - August 2005
Job Director/Office Manager
Industry Health, Wellness and Fitness
Experience
Private Company  December 2013 - Present
Berry Appleman & Leiden LLP  March 2012 - October 2013
MicroStrategy  October 2010 - March 2012
U.S. Census Bureau   April 2010 - August 2010
Baker & McKenzie  September 2007 - January 2010
Fair Lakes Urgent Care Center   February 1997 - September 2007
USAA   May 2005 - August 2005

Skills
Legal Advice, Legal Writing, Legal Research, Immigration Law, Government, Legal Assistance, Outlook, Legal Issues, Westlaw, Immigration Issues, Research, Visas, International Law, Appeals

Education
George Mason University   2002 — 2006
B.S., Health, Fitness, and Recreation - Exercise Science

Northern Virginia Community College

Stephen Basilotto Stephen Basilotto Hartford, Connecticut Area Details
Stephen Basilotto's USAA Experience January 2010 - August 2012
Job VP
Industry Insurance
Experience
Aliya Financial Technologies   September 2015 - Present
Aetna  August 2012 - Present
USAA   January 2010 - August 2012
Accelerated Value, LLC   May 2008 - January 2010
HSBC Card Services  May 1999 - March 2008

Skills
Risk Management, Strategy, Analytics, Call Center, Credit Cards, Financial Services, Banking, Portfolio Management, Credit, Customer Experience, Financial Risk, Retail Banking, Relationship Management, Executive Management, Process Improvement, Credit Risk, Loans, Call Centers, Business Analysis, Business Process..., Vendor Management

Education
Franklin Pierce University   1989 — 1993
BS Financial Management, Finance

Joel Kainz Joel Kainz San Antonio, Texas Details
Joel Kainz's USAA Experience December 2011 - June 2012
Job Government Contracted Job Coach at U.S. Department of Education
Industry Religious Institutions
Experience
U.S. Department of Education   January 2012 - Present
Trinity Baptist Church of San Antonio  December 2006 - Present
USAA   December 2011 - June 2012
Maytag  April 2009 - October 2011

Skills
Live Production, Audio Engineering, Boom Operator, Field Recording, Customer Service, Camera, Customer Support, Data Entry, Pro Tools, Event Management, Kicking Ass, Event Planning, Logic Pro, Final Cut Pro, Sales, Foley, Sound Design, Loan Servicing, Loan Modifications, Special Education, Childcare, Job Coaching, Parties, Talking, Highly personable

Education
Full Sail University   2007 — 2009
Audio Engineering

bodrul islam bodrul islam Brooklyn, New York Details
bodrul islam's USAA Experience January 1986 - January 1986
Job love
Industry Music
Experience
SMP  January 1978 - Present
USAA   January 1986 - January 1986
LocalizArt   January 1978 - January 1978

Skills
Books, Jasper, bhar, Advertising, Creative Direction, Online Advertising, Social Media Marketing, Social Networking, Social Media, Relationship Marketing, Marketing Strategy, Marketing, B2B, Account Management, Web Design, Website Development, Accessibility, Information Architecture, Editing, Integrated Marketing, Database Administration, Adobe Creative Suite, Project Management

Education
UC Berkeley   1997 — 2003
yas, uy

Fundação Getulio Vargas   1978 — 2001
yas, yas

Rhae M. Swisher III, M.S.M. Rhae M. Swisher III, M.S.M. Topeka, Kansas Area Details
Rhae M. Swisher III, M.S.M.'s USAA Experience April 1994 - October 2006
Job Deciding on the next opportunity
Industry Information Technology and Services
Experience
Century United Companies, Inc.   February 2011 - September 2013
Illinois Association of Mutual Insurance Companies   August 2011 - August 2011
Allcat Claims Service  December 2006 - February 2011
Strategic Success Solutions   September 2003 - February 2011
Mutual Insurance Association of Iowa   January 2011 - January 2011
Mutual Insurance Companies Association of Indiana   December 2010 - December 2010
National Association of Mutual Insurance Companies  February 2010 - February 2010
Mutual Insurance Companies Association of Indiana   December 2009 - December 2009
National Association of Subrogation Professionals  November 2009 - November 2009
USAA   April 1994 - October 2006

Skills
Public Speaking, Social Media, Business Process..., Consultative Selling, Event Marketing, Claims Management, Claims, Property Damage, Event Planning, Training, Claim, Insurance, Selling, Strategy, Sales, Strategic Partnerships, Marketing, Management, Team Building, Lead Generation, Executive Management, Thought Leadership, Entrepreneurship, Start-ups, Online Advertising, Account Management, Business Development, Social Media Marketing, Leadership, B2B, CRM, Recruiting, Contract Negotiation, Management Consulting, Business Strategy, Team Management, Online Marketing, Competitive Analysis, Marketing Strategy, Team Leadership, Negotiation, Professional Services, Business Planning, Small Business, Sales Process

Education
Friends University   2001 — 2003
Master of Science in Management, Management

Kansas State University
BS, History, Geology, English Literature

Manhatan High School
High School, General

Marcia Warmath Marcia Warmath San Antonio, Texas Area Details
Marcia Warmath's USAA Experience May 1999 - Present
Job Sr Advisor/Executive & Leadership Development at USAA
Industry Financial Services
Experience
USAA   May 1999 - Present
SAIC  February 1998 - May 1999
Trident Data Systems  February 1996 - January 1998
Trident Data Systems  September 1995 - February 1996
AT&T Global Services  September 1992 - September 1995
Hallmark College  September 1990 - September 1992

Skills
Insurance, Management, Management Consulting, Leadership, Training, Leadership Development, Business Analysis, Change Management, Succession Planning, Business Process..., Organizational..., Executive Management, Analysis, Program Management, Strategy, Vendor Management, Process Improvement, Mutual Funds, Risk Management, Strategic Planning, Performance Management, Recruiting, Performance Consulting, Retirement Planning, Project Management, Portfolio Management, Performance Improvement, Employee Engagement, Employee Benefits, Coaching, Organizational..., Human Resources, Financial Advisory, Wealth Management, Call Center, Workshop Facilitation, Executive Coaching, Banking, Project Portfolio..., Onboarding, Personnel Management, Financial Services, Cross-functional Team..., Talent Management, Series 7, IT Management, Team Leadership, Strategic Financial..., SDLC, Retirement

Education
University of Mary Hardin Baylor   1982 — 1985
BA, Psychology

George Mason University   1980 — 1982

Coaches Training Institute

Chris Gilliand Chris Gilliand Huntsville, Alabama Area Details
Chris Gilliand's USAA Experience August 2015 - Present
Job Automotive Material Damage Appraiser at USAA
Industry Automotive
Experience
USAA   August 2015 - Present
Gilliand Independent Adjusting / Public Adjusters LLC.   January 2014 - August 2015
Dents Undone LLC   December 1998 - August 2015
Ford Motor Company  December 1993 - August 1998
The Goodyear Tire & Rubber Company  March 1990 - December 1993
S and J Motors   January 1986 - March 1990

Skills
Paintless Dent Repair, Automotive Aftermarket, Sales, ASE Certified, Claim, Training, Profit, Master Paintless Dent..., Experience in running..., National Corvette Judge, Graduate Vale Training..., Computer proficient, Completed over 10 full..., Digital Photography, Warranty, Tires, Automobile, Sales Operations, Customer Satisfaction, Negotiation

Education
Samford University   2014 — 2014
Certificate, Photography, Grade "A"

Jefferson State Community College   1992 — 2013
Associate's degree, Business Administration, Management and Operations, A

Vale Training Institute   2012 — 2012
Certificate, Insurance -Automotive Estimatics, A

Gadsden State Community College   1989 — 1991
Certificate, Emergency Medical Technology/Technician (EMT Paramedic), A

Kafele Starling Kafele Starling San Antonio, Texas Area Details
Kafele Starling's USAA Experience August 2009 - July 2010
Job Automotive Sales at CarMax
Industry Consumer Services
Experience
CarMax  August 2012 - Present
US Navy  December 1995 - August 2012
HomeTeam Pest Defense  January 2011 - 2012
USAA   August 2009 - July 2010
Dell  January 2008 - August 2009
Amica Mutual Insurance  January 2005 - 2007

Skills
Sales, Training, Team Building, Customer Service, Microsoft Office, Management, Customer Satisfaction, Operations Management, Sales Management, Inventory Management, Military Operations, Process Improvement, Social Networking, Time Management

Education
Full Sail University   2013 — 2014
Master's degree, Creative Writing

University of Phoenix   2009 — 2012
Bachelor's of Science, Communication and Media Studies

Naval Justice School   2008 — 2008
Navy Legal, Uniformed Code of Military Justice, A

Shari Korel Shari Korel Florence, South Carolina Area Details
Shari Korel's USAA Experience January 1990 - September 2004
Job Program Facilitator/Cookie Cupbaord Manager/ Service Unit Manager at Girl Scouts of Eastern South Carolina
Industry Consumer Services
Experience
Girl Scouts of Eastern South Carolina  September 2010 - Present
Florence School District One  February 2008 - June 2013
Tupperware Brands  October 2004 - July 2009
USAA   January 1990 - September 2004

Skills
Retail Banking, Customer Service, Distributors, Call Centers, Cold Calling, Telephone Skills, Continuous Improvement, Up-selling, Sales, Public Speaking, New Business Development, Negotiation, Business Strategy, Process Improvement

Education
Virginia Wesleyan College   1990 — 2001
Bachelor’s Degree, Business Administration and Management, General, 3.1

George Mason University   1985 — 1990
Bachelor’s Degree, Business Administration and Management, General, 3.0

Stephanie Gorsky Stephanie Gorsky Phoenix, Arizona Area Details
Stephanie Gorsky's USAA Experience November 2003 - August 2008
Job Client Service Director at Allstate
Industry Insurance
Experience
Allstate  September 2008 - Present
USAA   November 2003 - August 2008

Skills
Property & Casualty..., Insurance, Commercial Insurance, Umbrella Insurance, Life Insurance, General Insurance, Liability, Term Life Insurance, Homeowners, Underwriting, Professional Liability, Marketing, Sales, Claims Handling, Employee Training, Customer Service

Education
Gateway Community College   2001 — 2003

Ademiwalore Mojiminiyi Ademiwalore Mojiminiyi Greater New York City Area Details
Ademiwalore Mojiminiyi's USAA Experience May 2013 - August 2013
Job Former IT Intern at USAA
Industry Computer Software
Experience
USAA   May 2013 - August 2013
Marist/IBM Joint Study   January 2013 - May 2013
Marist College  February 2012 - December 2012
Marist College  January 2012 - December 2012
Marist College  July 2012 - October 2012

Skills
Java, C++, JavaScript, Windows, Public Speaking, Writing, Editing, Proofreading, Percussion Performance, Music Composition, Linux System..., Time Management, WordPress, Microsoft Word, Higher Education, Troubleshooting, Networking, Leadership, Google Docs, CSS, Access, Microsoft Office, Composition

Education
Marist College   2011 — 2016
Bachelor of Science (BS), Computer Science, Super Senior

George Mason University

American International School of Kuwait

Audra Howard Audra Howard Greater Atlanta Area Details
Audra Howard's USAA Experience September 2003 - June 2004
Job CEO to Just Ask Audra Personal Assistant Services
Industry Executive Office
Experience
Just Ask Audra   January 2010 - Present
Cingular  June 2005 - May 2007
CompuCredit  June 2004 - April 2005
USAA   September 2003 - June 2004

Skills
Project Management, Integration, Testing, Management, Sales, Public Speaking, Customer Service, Event Management, Event Planning, Marketing, Marketing Strategy, Social Media, Social Media Marketing, Social Networking, Strategic Planning

Education
Fort Valley State University
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Joshua Swain Joshua Swain Boerne, Texas Details
Joshua Swain's USAA Experience July 2013 - Present
Job Financial Foundations Insurance Senior Specialist at USAA
Industry Financial Services
Experience
USAA   July 2013 - Present
Chick-fil-A Restaurants  April 2013 - July 2013
Chick-fil-A Restaurants  June 2007 - April 2013

Skills
Insurance, Finance, Customer Service, Leadership, Financial Services, Banking, Underwriting, Portfolio Management, Team Leadership

Education
University of the Incarnate Word   2015 — 2019
Business Administration and Management, General

Front Range Community College   2009 — 2011
Business Administration and Management, General

Allen Keller Allen Keller Land O Lakes, Florida Details
Allen Keller's USAA Experience February 2014 - Present
Job Compliance Specialist Dispute Resolution at Raymond James Financial, Inc.
Industry Investment Management
Experience
Raymond James Financial, Inc.   September 2015 - Present
USAA   February 2014 - Present
USAA   January 2013 - January 2014
Grace Family Church  August 2011 - January 2013
Nonprofit Leadership   January 2008 - August 2011
United States Marine Corps  September 2001 - August 2005

Skills
Customer Service, Event Management, Leadership, Team Building, Training, Account Management, Microsoft Office, PowerPoint, Strategic Planning, Microsoft Excel, Microsoft Word, Mortgage Lending, Series 7, Series 63, Series 65, Finance, Financial Analysis, Investments, Sales

Education
Liberty University   2008 — 2010
Master’s Degree, Theology/Theological Studies, 3.91 GPA

Florida State University - College of Business   2005 — 2008
Bachelor of Science, General Management

Jessica Shearon Jessica Shearon San Antonio, Texas Area Details
Jessica Shearon's USAA Experience September 2013 - Present
Job Mobile Channel Manager at USAA
Industry Information Technology and Services
Experience
USAA   September 2013 - Present
Apple  March 2012 - September 2013
Sprint Nextel  2011 - 2012
JPMorgan Chase  2010 - 2011
Sprint Nextel  2003 - 2010
Verizon Wireless  2002 - 2003
Gateway  1999 - 2002

Skills
Solution Selling, New Business Development, Lead Generation, Selling, Sales Management, Salesforce.com, Direct Sales, Account Management, Sales Process, Sales Operations, Leadership, Sales, B2B, Training, Management, Sales Presentations, Team Leadership, Business Development, Agile Project Management, Agile Application..., Agile Methodologies, Company Presentations, Leadership Development, Cross-functional Team..., Mobile Devices, Team Building, CRM, Customer Satisfaction, Telecommunications, Strategic Partnerships

Education
Florida State University   2005 — 2006
B.A.

Keiser College   1998 — 1999
EXTENDED ADULT EDUCATION

Tallahassee Community College
AA

Jessica Gerber Jessica Gerber Tampa/St. Petersburg, Florida Area Details
Jessica Gerber's USAA Experience August 2012 - Present
Job Casualty Claims Adjuster at USAA
Industry Insurance
Experience
USAA   August 2012 - Present
USAA   October 2009 - August 2012
USAA   September 2008 - September 2009
The Department of Children and Families  December 2006 - September 2008
State Attorney's Office  November 2005 - August 2006

Skills
Personal Injury, Employee Benefits, Customer Service, Legal Writing, Liability, Claim, Insurance, Private Investigations, Interviews, Human Resources, Leadership, Claims Management

Education
Florida State University   2001 — 2005
Bachelor of Science, CriminologyApril 2005

Rhonda M. Martin, Ph.D. Rhonda M. Martin, Ph.D. San Antonio, Texas Details
Rhonda M. Martin, Ph.D.'s USAA Experience March 2015 - Present
Job Manager of Supplier Governance
Industry Financial Services
Experience
USAA   March 2015 - Present
University of the Incarnate Word®  June 2015 - Present
Wayland Baptist University  January 2015 - Present
Southwestern College  January 2015 - Present
Chief Artist Officer (CAO) - Designs in Black and White   January 2008 - Present
USAA   March 2013 - February 2015
TED Conferences  August 2014 - October 2014
Outward Bound USA  April 2014 - April 2014
USAA   November 2010 - March 2013
United States Air Force  October 2005 - November 2010

Skills
Budgeting, Military, Research, Program Management, PMO, Portfolio Management, Requirements Analysis, Cost, Planning, Customer Relations, Risk, Testing, Cross-functional Team..., Air Force, Integration, Earned Value Management, Analysis, Product Development, Contract Negotiation, Strategic Planning, Change Management, Change, Deliverables, Governance, Process Engineering, Risk Management, Career Development, Business Analysis, Process Improvement, Quality Assurance, Business Requirements, Team Building, Organizational..., Project Planning, Team Leadership, Organizational..., Project Portfolio..., Business Process..., Budgets, Leadership, Business Process, Management, Management Consulting, Six Sigma, Project Management, PMP, DoD, Resource Management, Defense, MS Project

Education
University of the Incarnate Word   2010 — 2014
Doctor of Philosophy (PhD), Organizational Leadership

The University of Texas at San Antonio   2008 — 2010
EMBA, Business

Frostburg State University   1996 — 1998
BS, Business Management

Keith Hernandez Keith Hernandez Tampa/St. Petersburg, Florida Area Details
Keith Hernandez's USAA Experience July 2009 - Present
Job P&C Operations Underwriter at USAA
Industry Insurance
Experience
USAA   July 2009 - Present
USAA   March 2008 - July 2009
USAA   October 2002 - March 2008

Education
Florida State University - College of Business   2008 — 2009
Master of Science in Management, Risk Management/Insurance

University of West Florida   1997 — 2001
Bachelor of Arts, Communication Arts

Nicholas Hertz Nicholas Hertz San Antonio, Texas Details
Nicholas Hertz's USAA Experience January 2014 - June 2014
Job Doctoral Student in Social Robotics Lab, George Mason University
Industry Research
Experience
George Mason University  August 2014 - Present
MarkMonitor  June 2015 - August 2015
USAA   January 2014 - June 2014
University of North Texas  January 2012 - December 2013
USAA   May 2013 - August 2013

Education
George Mason University   2014 — 2019
Doctor of Philosophy (PhD), Human Factors and Applied Cognition

University of North Texas   2011 — 2013
Bachelor of Science (B.S.), Psychology

University of North Texas   2011 — 2013
Bachelor of Arts (B.A.), History

Casey Flinn Casey Flinn Austin, Texas Details
Casey Flinn's USAA Experience February 2006 - August 2007
Job Director of Product Management at Accruent
Industry Computer Software
Experience
Volusion, Inc.   June 2014 - December 2014
Blackbaud  May 2012 - April 2014
Convio  November 2009 - May 2012
NetSimplicity   August 2007 - December 2009
USAA   February 2006 - August 2007
St. Bernard Software  2004 - 2006
Websense  2000 - 2004

Skills
Product Marketing, SaaS, Product Management, Product Strategy, Competitive Analysis, Cloud Computing, Product Development, Social Media, Team Leadership, Business Strategy, Market Research, Market Analysis, Strategy Development, Mobile, Go-to-market Strategy, Team Building, Pricing, User Experience, Leadership, Salesforce.com, Strategic Partnerships, Enterprise Software, CRM, Analytics, Marketing, Solution Selling, E-commerce, Mobile Devices, Start-ups, Strategy, Demand Generation, Sales Enablement, Professional Services, Cross-functional Team..., Sales Process, Multi-channel Marketing, Product Launch, Partner Management, Marketing Automation, Business Development, Channel Partners, Agile Methodologies, Product Innovation

Education
George Mason University   1995 — 1999
BS, Psychology

Steven Klein, ICP-ACC, CSM, PMP, ITIL Steven Klein, ICP-ACC, CSM, PMP, ITIL San Antonio, Texas Details
Steven Klein, ICP-ACC, CSM, PMP, ITIL's USAA Experience August 2015 - Present
Job Agile Center of Excellence (ACE) Coach at USAA
Industry Financial Services
Experience
USAA   August 2015 - Present

Education
George Mason University
Certificate, Project Management

LNVC

LNVC

University of South Florida
Bachelor of Science, Civil Engineering

Paula Carter, RN, BSN, COHN-S Paula Carter, RN, BSN, COHN-S Washington D.C. Metro Area Details
Paula Carter, RN, BSN, COHN-S's USAA Experience 1990 - 1998
Job Supervisory Occupational Health Nurse
Industry Government Administration
Experience
Federal Government in Washington DC  August 1998 - Present
USAA   1990 - 1998

Skills
Supplements, Nutrition, Home Based Business, Skin Care, Wellness, Weight, Public Speaking, Team Building, Holistic Health, Reiki, Stress Management, Wellbeing, Nutritional Counseling, Corporations, Wellness Coaching, Mental Health, Nursing, Health Education, Entrepreneurship, Prevention, Weight Management, Lifestyle Coaching, Health Promotion, Customer Service

Education
George Mason University   1977 — 1981
Bachelor's degree, Registered Nursing/Registered Nurse

Richard Lunsford CFP®, ChFC, CLU, CWS® Richard Lunsford CFP®, ChFC, CLU, CWS® San Antonio, Texas Details
Richard Lunsford CFP®, ChFC, CLU, CWS®'s USAA Experience February 2012 - Present
Job Regional Consultant at USAA
Industry Financial Services
Experience
USAA   February 2012 - Present
USAA   March 2005 - February 2012
Morgan Stanley Wealth Management  January 2002 - January 2004

Skills
Business Strategy, Business Development, Certified Financial..., Personal Financial..., Wholesale, Coaching, Product Management, Strategic Partnerships, Licensed Life & Health..., Series 7, CLU, ChFC, CFP, Series 66, Strategic Financial..., Financial Advisory, Financial Planners, Series 65, Series 63, Retirement Planning, Retirement, Financial Services, Fixed Annuities, Asset Allocation, Wealth Management, Retirement Plan..., High Net Worth..., Relationship Management, Financial Planning, Life Insurance, Uniform Combined State...

Education
Furman University   1991 — 1995
Bachelor of Arts (B.A.), Business Administration and Management, General

Steven DeCaro Steven DeCaro New York, New York Details
Steven DeCaro's USAA Experience May 2012 - April 2013
Job Sales Representative at Arthrex//Gotham Surgical
Industry Medical Devices
Experience
Arthrex  June 2013 - Present
USAA   May 2012 - April 2013
eBay Sales  August 2009 - February 2012
WFMSG   July 2011 - August 2011
Cleveland Clinic  May 2009 - August 2011
iRepair FSU   August 2010 - May 2011
Ameriprise Financial Services, Inc.   July 2010 - August 2010
Cernet of America   May 2006 - August 2008

Skills
Customer Service, Sales, Social Media, Marketing Strategy, Microsoft Office, Marketing, Budgets, Analysis, Data Analysis, Advertising, Public Speaking, Market Research, Team Building, Management, Cold Calling, Data Entry, Telecommunications, Public Relations, Marketing Communications, Operating Room, Surgery, Surgeons, Medical Devices, Surgical Device Sales, Surgical Instruments

Education
Florida State University   2006 — 2010
Pre-Medicine/Pre-Medical Studies

USF College of Medicine   2011 — 2012

University of Tampa   2012 — 2013
Master of Business Administration (M.B.A.)

Beth Melville Beth Melville San Antonio, Texas Area Details
Beth Melville's USAA Experience October 2007 - Present
Job P&C Staff Underwriter at USAA
Industry Insurance
Experience
USAA   October 2007 - Present
USAA   January 2004 - October 2007
USAA   March 2006 - June 2006

Education
Our Lady of the Lake University   2008 — 2009
Masters of Science in Organizational Leadership, Organizational Leadership

Florida State University - College of Business   2001 — 2003
Multinational Business Operations, Spanish

Kevin R. Shaw Kevin R. Shaw Saint Petersburg, Florida Details
Kevin R. Shaw's USAA Experience March 2011 - August 2012
Job Due Diligence Underwriter at Planet Financial Group, LLC
Industry Real Estate
Experience
Planet Financial Group, LLC  August 2013 - Present
Opus CMC  March 2013 - August 2013
JCIII & Associates  August 2012 - March 2013
USAA   March 2011 - August 2012
Peyton Resource Group  June 2010 - March 2011
TD Ameritrade Institutional  2007 - 2009
Accredited Home Lenders  2006 - 2007
First NLC Financial Services, LLC  2003 - 2006

Skills
VA, Conventional, Mortgage Lending, Mortgage Banking, Mortgage Underwriting, FHA DE Underwriting..., Credit, FHA, Due Diligence, Loans, Underwriting, Finance, Sales

Education
Florida State University - College of Business   1998 — 2002
Bachelor's of science, Finance

Greg Lewis Greg Lewis Tampa/St. Petersburg, Florida Area Details
Greg Lewis's USAA Experience April 2004 - April 2011
Job Executive Director, Global Technology, JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase  April 2011 - Present
USAA   April 2004 - April 2011
American Airlines  2001 - 2004
Dell  1996 - 2001
Apple Inc.  1994 - 1996
Guaranty Bank  1991 - 1994
Cable & Wireless  1987 - 1990

Education
George Mason University   1984 — 1985

Valparaiso University   1983 — 1984

Charles Baran Charles Baran San Antonio, Texas Details
Charles Baran's USAA Experience April 2011 - Present
Job Wealth Advisor at USAA CRPC®
Industry Financial Services
Experience
USAA   April 2011 - Present
Edward Jones  April 2010 - April 2011
Foundation Financial Group  August 2005 - February 2010
Global Expectations   October 2004 - July 2005
Cbeyond  May 2004 - October 2004

Skills
Series 7, Cold Calling, Analysis, Sales Management, Mortgage, Financial Analysis, Public Speaking, Credit, Banking, Mortgage Lending, Sales, Management, Training

Education
Franciscan University of Steubenville
Philosophy

United States Air Force Academy
Behavioral Sciences

Paul Fulmer Paul Fulmer San Antonio, Texas Area Details
Paul Fulmer's USAA Experience July 2002 - Present
Job Senior Executive Investment Product Management
Industry Financial Services
Experience
USAA   July 2002 - Present
ADP  August 1994 - July 2002
T. Rowe Price  October 1986 - August 1992

Skills
Mutual Funds, Retirement Planning, Investments, Fixed Annuities, Retirement, Investment Management, Relationship Management, Pensions, Strategy, IRAs, Business Planning, Strategic Planning, Leadership, Wealth Management, Product Management, Series 7, Asset Allocation, Investment Advisory, Management, Investment Strategies, Financial Advisory, Financial Services, Strategic Financial...

Education
Loyola University Maryland   1987 — 1990
MS, Finance

Frostburg State University   1982 — 1985
Bachelors of Science, Business Finance

Regan Avery Regan Avery Washington D.C. Metro Area Details
Regan Avery's USAA Experience 2000 - 2006
Job Defender of the Oxford Comma at ThinkGeek
Industry Retail
Experience
ThinkGeek  August 2013 - Present
ThinkGeek  April 2007 - August 2013
USAA   2000 - 2006

Skills
E-commerce, Fashion Buying, Copy Editing, Tactical Planning, Strategy, Management, Disaster Recovery, Retail, Apparel Sourcing, Literary Theory, Change Management, User Experience, Analysis, Apparel, Digital Strategy, Web Analytics, Social Networking, Marketing, Dramaturgy, User Acceptance Testing, Social Media, Adobe Creative Suite, Internal Communications, Web Design, Content Strategy, Social Media Marketing, Trap-Neuter-Return, Copywriting

Education
Parsons School of Design   2013 — 2014
Currently working toward a Certificate in Fashion Business

George Mason University   1994 — 1996
MA, English

University of Tennessee-Knoxville   1991 — 1994
BA, English, Latin

Erica Carter Erica Carter San Antonio, Texas Details
Erica Carter's USAA Experience September 2013 - Present
Job Senior Professional in HR (SPHR)
Industry Human Resources
Experience
USAA   September 2013 - Present
StandardAero  January 2010 - September 2013
StandardAero  June 2006 - December 2009
Federal Management Partners, Inc.   September 2003 - April 2006
IEC Enterprises   September 2001 - September 2003

Skills
Organizational..., Training and Development, Talent Acquisition and..., Employee Relations, Workforce Planning, Change Management, Customer/Client...

Education
George Mason University
Master of Arts (MA), Industrial and Organizational Psychology

University of Virginia
Bachelor of Arts (BA), Psychology

Steve McKenna Steve McKenna San Antonio, Texas Area Details
Steve McKenna's USAA Experience March 2009 - Present
Job Director and Business Architecture Practice Lead at USAA
Industry Financial Services
Experience
USAA   March 2009 - Present
USAA Property & Casualty   February 2007 - March 2009
Olmos Park   2007 - 2007
USAA Investment Management Company (IMCO)   2005 - 2007
USAA Enterprise Business Operations   2004 - 2005
USAA Enterprise Business Operations   2002 - 2004
USAA Investment Management Company (IMCO)   2000 - 2002
USAA Corporate E-Commerce   1999 - 2000
BBS Telecom   1996 - 1999
Rochelle Communications   1995 - 1996

Skills
Process Engineering, Requirements Analysis, Web Design, Enterprise Architecture, Business Architecture, Continuous Improvement, Strategy, Six Sigma, Business Analysis, Cross-functional Team..., Business Transformation, Business Process..., Change Management, Process Improvement, Project Management, Business Process, Integration, Management, Product Management, Analysis, Operational Excellence, Strategic Planning

Education
The University of Texas at Austin - Red McCombs School of Business   1992 — 1993
MPA, Accounting

Florida State University - College of Business   1989 — 1992
BS, Accounting - Magna Cum Laude

Jessica Preusch, CPCU, AINS Jessica Preusch, CPCU, AINS Greater New York City Area Details
Jessica Preusch, CPCU, AINS's USAA Experience November 2012 - Present
Job Property Field Adjuster at USAA
Industry Insurance
Experience
USAA   November 2012 - Present
USAA   November 2010 - November 2012
Robb & Stucky  July 2009 - November 2010
Public Defender's Office  January 2009 - May 2009
Robb & Stucky  May 2006 - August 2006
Prudential Tropical Realty  2003 - July 2005

Skills
Research, Customer Service, Performance Management, Claim, Insurance, Fraud, Liability, Investigation, Property & Casualty..., Casualty, Legal Liability, Outlook, Subrogation, Risk Management, Private Investigations, Microsoft Excel, General Insurance, Property Damage, Claim Investigation, Casualty Insurance

Education
Florida State University   2009 — 2010
Masters, Criminal Justice

Florida State University   2005 — 2009
Bachelors, Psychology, Criminology

C. Leon King High School   2000 — 2005
IB diploma

Joe Schmucker Joe Schmucker Jacksonville, Florida Details
Joe Schmucker's USAA Experience 2001 - 2007
Job Director, Personal Lines Product Development and Underwriting at The Main Street America Group
Industry Insurance
Experience
The Main Street America Group  September 2013 - Present
AIG  September 2008 - September 2013
USAA   2001 - 2007
Royal & SunAlliance  1999 - 2001
Western Reserve Group  1997 - 1999
USF&G  1994 - 1997
Allstate Insurance Company  1983 - 1994

Education
Fordham University   1978 — 1982

Janina Bhuvasorakul Janina Bhuvasorakul Syracuse, New York Area Details
Janina Bhuvasorakul's USAA Experience June 2007 - August 2007
Job Field Services Risk Consultant
Industry Insurance
Experience
Federated Insurance  February 2008 - April 2011
Auto-Owners Insurance  September 2007 - December 2007
USAA   June 2007 - August 2007
Northwestern Mutual  May 2006 - May 2007

Skills
Insurance, Commercial Insurance, Financial Risk, General Insurance, Workers Compensation, Underwriting, Risk Management

Education
Florida State University   2003 — 2007
BS, Actuarial Science, Business Minor

Florida State University - College of Business   2003 — 2007
BS, Risk Management and Insurance

Fletcher Morgan Fletcher Morgan Tampa/St. Petersburg, Florida Area Details
Fletcher Morgan's USAA Experience November 1990 - March 2011
Job Property Field Adjuster at American Integrity Insurance Company
Industry Insurance
Experience
IMS Claims Service   April 2011 - December 2012
USAA   November 1990 - March 2011
Pinnacle Insurance Group  May 1989 - October 1990
GAB Robins  May 1984 - May 1989

Skills
Xactimate, MSB Integra, Flood Certified

Education
Florida State University - College of Business   1980 — 1983
Risk Management and Insurance

Shannon Wolff Shannon Wolff San Antonio, Texas Area Details
Shannon Wolff's USAA Experience October 2013 - Present
Job Senior Business Control Advisor at USAA
Industry Law Practice
Experience
USAA   October 2013 - Present
Bank of America  October 2012 - October 2013
Bank of America  November 2011 - October 2012
Darrell Castle & Associates PLLC   June 2009 - November 2011
Darrell Castle & Associates PLLC   May 2008 - June 2009

Education
Thomas M. Cooley Law School   2004 — 2007
Juris Doctor (J.D.)

University of Arkansas   2003 — 2004
Master's Degree, Operations Management

Florida State University   1998 — 2002
Bachelor's Degree, Asian Studies/Civilization

Kory Page Kory Page Phoenix, Arizona Area Details
Kory Page's USAA Experience November 2010 - Present
Job Executive Resolutions Team At USAA
Industry Real Estate
Experience
USAA   November 2010 - Present
W Hotels  January 2009 - November 2010
Crowne Plaza Beverly Hills   January 2007 - January 2008
Residence Inn Flagstaff   January 2006 - January 2007
Embassy Suites  2001 - 2004

Skills
Hotels, Hospitality Management, Budgets, Customer Satisfaction, Customer Service, Food, Hospitality, Hospitality Industry, Hotel Management, Leadership, Management, Sales, Sales Management, Strategic Planning, Team Building, Training, Tourism, Food

Education
Gateway Community College   2009 — 2012
Nuclear Medicine

Northern Arizona University   2000 — 2004
HRM

Mary Small Mary Small Phoenix, Arizona Area Details
Mary Small's USAA Experience June 2006 - Present
Job USAA Life Insurance
Industry Insurance
Experience
USAA   June 2006 - Present
USAA   May 2002 - June 2006
USAA   May 2002 - June 2006
NDC Health  January 1999 - January 2001
CIGNA Healthcare  January 1996 - January 1999

Skills
Medicare, Claims Handling, Insurance, Underwriting, Life Insurance, Customer Service, Property, Health Insurance, Risk Management, Reinsurance, Financial Risk, Term Life Insurance, General Insurance, Process Improvement, Employee Benefits

Education
LOMA   2011 — 2012
Associate, Customer Service

Insurance Institute of America   2002 — 2003
Associate, Insurance Services

Insurance Institute of America   2002 — 2003
Program, General Insurance

Gateway Community College   1992 — 1993
Associate, Health Services Administration

University of Arizona   1989 — 1990
Bachelor of Science, Business Administration

Kristen Beeman Kristen Beeman Charlotte, North Carolina Area Details
Kristen Beeman's USAA Experience March 1997 - December 1999
Job Vice President, Social Media Operations at Bank of America
Industry Banking
Experience
Bank of America  April 2015 - Present
Bank of America  April 2013 - April 2015
Bank of America  August 2011 - April 2013
ITEX  March 2010 - August 2011
1st Metropolitan Mortgage  January 2008 - January 2010
USAA   March 1997 - December 1999
Enterprise Rent-A-Car  December 1995 - January 1997

Skills
Sales Management, Account Management, Marketing, New Business Development, Customer Service, Coaching, Team Building, Banking, Team Leadership, Management, Leadership, Risk Management, Strategic Planning, Business Analysis, Insurance, Business Development, B2B, CRM, Microsoft Excel, Change Management, Credit, PowerPoint, Sales, Management Consulting, Microsoft Office, Selling, Training, Strategy, Program Management, Cold Calling, Budgets, Forecasting, Direct Sales, Vendor Management, Process Improvement, Project Management

Education
Florida State University   1988 — 1992
BS, Biology / Education

Nancy Hickman Nancy Hickman Lake Charles, Louisiana Area Details
Nancy Hickman's USAA Experience November 1983 - March 2003
Job Independent Health, Wellness and Fitness Professional
Industry Health, Wellness and Fitness
Experience
Some Fine Treasures   June 2012 - Present
USAA   November 1983 - March 2003
AAFES  November 1976 - November 1983

Skills
Sales, Microsoft Word, Public Speaking, Strategic Planning, Leadership Development, Sales Management, Marketing Communications, Wellness Coaching, Microsoft Office, Coaching, Lifestyle Coaching, Event Planning, Outlook, Team Building, Marketing, Leadership, Jewelry

Education
Gemological Institute of America   1975 — 1976
Graduate Gemologist, Diamonds and Colored Stones

Nichols State University   1970 — 1973
geology

Jason Calkins Jason Calkins Portland, Oregon Area Details
Jason Calkins's USAA Experience October 2004 - February 2005
Job Research Associate at National Valuation Consultants Inc.
Industry Commercial Real Estate
Experience
National Valuation Consultants Inc.  March 2005 - Present
USAA   October 2004 - February 2005
USAA   September 2003 - October 2004

Education
Fort Lewis College   1998 — 2002
Bachelor of Arts, Business Administration - Finance

Gregory Pratt Gregory Pratt San Antonio, Texas Area Details
Gregory Pratt's USAA Experience April 2007 - Present
Job Relationship Director
Industry Financial Services
Experience
USAA   April 2007 - Present
State of Nevada  September 2006 - March 2007
U.S.Navy   July 1976 - August 2006
Assault Craft Unit 5   2003 - 2006
US Navy  1976 - 2006

Skills
Government, Security Clearance, Defense, Command

Education
Fort Hays State University   2003 — 2007
BGS, Leadership

Loren Kerzner Loren Kerzner Dallas/Fort Worth Area Details
Loren Kerzner's USAA Experience April 2015 - Present
Job Senior Data Center Manager at USAA
Industry Information Technology and Services
Experience
USAA   April 2015 - Present
Internap Network Services  April 2011 - April 2015
ISS Facility Services  January 2011 - April 2011
CoreLink Data Centers LLC   May 2010 - November 2010
DataSite Orlando   July 2009 - March 2010
AT&T  May 1999 - February 2009
IBM Global Services  January 1981 - April 1999

Skills
Management, Telecommunications, Co-location, Data Center, Process Improvement, Security, Managed Services, Cloud Computing, Change Management, Disaster Recovery, Budgets

Education
Fordham University   1975 — 1979
B.S., Accounting

Kevin Rasnake Kevin Rasnake Phoenix, Arizona Area Details
Kevin Rasnake's USAA Experience March 2011 - Present
Job P&C Underwriter at USAA
Industry Insurance
Experience
USAA   March 2011 - Present
South University- Military Division   June 2009 - June 2011
Arrowhead Country Club  July 2005 - May 2009
Palm Beach County Government   January 2004 - July 2005
SC Marketing & Events   August 2000 - November 2003
Disney World  May 1999 - August 2000
Walt Disney World  1999 - 2000

Skills
Sports Management, Event Management, Management, Sales, Sports, Marketing, Budgets, PowerPoint, Customer Service, Public Relations, Social Media

Education
The Institutes Malvern PA   2011 — 2012
Associate, General Insurance

Florida State University   1998 — 2000
Master's Degree, Physical Education

James Madison University   1994 — 1996
Bachelor's Degree, Kinesiology

Richard Bland College   1992 — 1994
Associate Degree, Liberal Arts

Demetria Pee-Fludd Demetria Pee-Fludd Norfolk, Virginia Area Details
Demetria Pee-Fludd's USAA Experience September 2013 - Present
Job Experienced Information Systems Professional
Industry Information Technology and Services
Experience
USAA   September 2013 - Present
USAA   February 2011 - Present
Cegedim Dendrite  September 2001 - April 2010
Dendrite, International  January 2001 - January 2007
Amerigroup  August 2000 - September 2001
Amerigroup Corporation  January 2000 - January 2001
CIGNA Healthcare of South Carolina   January 1998 - January 2000
CIGNA Healthcare of South Carolina   January 1996 - January 1998

Skills
Customer Service, Troubleshooting, Scheduling, Customer Satisfaction, Insurance Claims, Medical Claims, Software Documentation, Quality Assurance, Business Analysis, SharePoint, Process Improvement, Process Scheduler, Call Centers, Windows, Data Analysis, Vendor Management, Integration, Operations Management, Requirements Analysis, CRM, Technical Support, Windows 7, Management, Team Building, Medical Billing, Outlook, Training, Insurance, Databases, Access, Project Management, Microsoft Word, Program Management, Healthcare, Microsoft Excel, Employee Benefits, Team Leadership, Claim, Visio, Cross-functional Team..., SQL, Leadership, Analysis, Microsoft Office, Business Process...

Education
Francis Marion University   1990 — 1994
BS, IT

Francis Marion University   1990 — 1994
Bachelor, Business Administration; Computer Information Systems Management

martin raid martin raid Sacramento, California Area Details
martin raid's USAA Experience July 2007 - September 2009
Job Claims Representative at State Farm
Industry Insurance
Experience
State Farm  May 2010 - Present
USAA   July 2007 - September 2009
Sears, Roebuck and Co.   July 1993 - June 2007

Education
Gannon University   1989 — 1993
Bachelor’s Degree, Communication and Media Studies, B

Anita Cooper Anita Cooper Jacksonville, Florida Area Details
Anita Cooper's USAA Experience 1979 - 1984
Job Realtor at Century 21, John T Ferreira
Industry Real Estate
Experience
Century 21, John T Ferreira   1990 - Present
USAA   1979 - 1984

Skills
REO, Buyer Representation, Foreclosures, Investors, Real Property, Real Estate Transactions, Referrals, Property Management, e-PRO, National Association of..., Rentals, Listing Homes, Luxury, Property, Selling, New Homes

Education
George Mason University   1976 — 1977
Bachelors, Experimental Psychology

University of North Florida   1972 — 1973
Undergraduate

Florida Junior College-Jacksonville   1971 — 1972
Associate of Arts (AA), Pre-Psychology

University of Florida   1957 — 1959
George Mason University, Undergraduate

Newton High School   1953 — 1956
Diploma, Pre-College

Robert Jermayne McGhee Robert Jermayne McGhee Knoxville, Tennessee Details
Robert Jermayne McGhee's USAA Experience January 2009 - December 2009
Job Marketing
Industry Marketing and Advertising
Experience
Leaf Guard   October 2012 - Present
Sprint  November 2011 - April 2012
USAA   January 2009 - December 2009

Skills
Customer Service, Strategic Planning, Microsoft Office, PowerPoint, Public Speaking, Budgets, Process Scheduler, Marketing Communications, Photoshop, Small Business, Graphic Design, Social Networking, Event Planning, Marketing, Marketing Strategy, Event Management

Education
Full Sail University   2010 — 2014
Digital Cenimatogrphy

Roy Christopher Farias Roy Christopher Farias San Antonio, Texas Area Details
Roy Christopher Farias's USAA Experience October 2008 - August 2010
Job Ministry Apprentice
Industry Nonprofit Organization Management
Experience
Oak Hills Church  June 2012 - Present
Oak Hills Church  December 2011 - Present
USAA   October 2008 - August 2010
Summit Christian Center  January 2009 - January 2010
Campus Crusade for Christ  August 2005 - May 2008

Skills
Leadership, Customer Service, System Administration, Process Improvement, Public Speaking, Budgets, Community Outreach, Social Media, Microsoft Office, Non-profits, Event Planning, Training, Teaching

Education
Fuller Theological Seminary   2010 — 2012
MA, Theology in Ministry focus in Social Justice

The University of Texas at San Antonio   2004 — 2008
Bachelor of Arts, Political Science

Institute for Law and Public Affairs
Certificate in Legal Reasoning

Mario Garzes Mario Garzes San Antonio, Texas Area Details
Mario Garzes's USAA Experience September 2013 - August 2014
Job AVP Project Management at Wells Fargo
Industry Financial Services
Experience
Wells Fargo  June 2015 - Present
Argo Group International Holdings, Ltd.   August 2014 - Present
USAA   September 2013 - August 2014
Citi  January 2007 - November 2012
AT&T  January 1997 - December 2006

Skills
Project Management, Agile Methodology, Team Alignment &..., Financial Analysis &..., Negotiation & Conflict..., Change Management, Motivational Leadership, Network Architecture, Network Engineering, Remote Agent Programs, Information Security, Business Analysis, Strategy, Leadership, Telecommunications, Wireless, Training, Process Improvement, Risk Management, Business Process

Education
The University of Texas at Austin   1990 — 1996
Bachelor of Science, Mechanical Engineering

Fundación Universidad de las Américas Puebla   1994 — 1995
International Business/Foreign Relations

Tom Eyers ChFC,CMFC, CASL, CRPC, AAMS Tom Eyers ChFC,CMFC, CASL, CRPC, AAMS Greater Denver Area Details
Tom Eyers ChFC,CMFC, CASL, CRPC, AAMS's USAA Experience July 2010 - November 2012
Job Workplace Planning and Guidance Consultant I
Industry Financial Services
Experience
Fidelity Investments  June 2013 - Present
Zeiders Enterprises, Inc  November 2012 - June 2013
USAA   July 2010 - November 2012
M.J. Smith & Associates   January 2008 - January 2010
TIAA-CREF  July 1998 - February 2008
GREAT WEST LIFE AND ANNUITY INSURANCE COMPANY  May 1996 - July 1998
JANUS SERVICE CORPORATION   July 1995 - May 1996

Skills
Investments, Retirement Planning, Annuities, Asset Management, Mutual Funds, Insurance, Wealth Management, Financial Planning, Pensions, Risk Management, Series 7, Retirement, Series 66, Investment Strategies, Annuity, Insurance Planning, Series 63, Customer Relations, Asset Allocation, 401k, Securities, Customer Service, Financial Analysis, Budgeting, Strategic Financial..., Finance, Fixed Annuities, Life Insurance, Financial Planners, Financial Advisory, Portfolio Management, Investment Advisory, Personal Financial..., Personal Finance, Financial Services, Leadership, Relationship Management, Management, Strategic Planning, Analysis

Education
AAMS, College for Financial Planning   2011 — 2011

CRPC, College for Financial Planning   2011 — 2011

CASL, The American College   2007 — 2007

ChFC, The American College   2005 — 2005

CMFC, College for Financial Planning   1999 — 1999

Frostburg State University   1983 — 1987
Bachelor of Science, Business Administration; Economics, Finance & General Business

Winston Churchill High School   1980 — 1983

Linda Fricke Linda Fricke Washington D.C. Metro Area Details
Linda Fricke's USAA Experience 1989 - 2002
Job
Industry
Experience
USAA   1989 - 2002

Education
George Mason University   1985 — 1989
Bachelor of Science (BS), Clinical Psychology

Mike Kyne Mike Kyne San Antonio, Texas Area Details
Mike Kyne's USAA Experience October 2014 - Present
Job Director of Business Innovation at USAA
Industry Financial Services
Experience
USAA   October 2014 - Present
USAA   March 2014 - October 2014
USAA   April 2012 - March 2014
USAA   October 2010 - April 2012
USAA   July 2009 - October 2010
USAA   October 2006 - July 2009
USAA   February 2006 - October 2006
USAA   October 2005 - February 2006
USAA   October 2003 - November 2005

Skills
Underwriting, Insurance, Six Sigma, Coaching, Quantitative Analytics, Reporting & Analysis, Leadership, Process Improvement, P&C, Property & Casualty..., Risk Management, Analysis, Financial Services, Call Centers

Education
The University of Texas at San Antonio   2012 — 2015
MBA, Management Sciences and Quantitative Methods

Florida State University - College of Business   1999 — 2003
BS, Risk Management and Insurance, Finance

Seminole High School   1995 — 1999
College Prep, College Prep

Jason Calkins Jason Calkins Portland, Oregon Area Details
Jason Calkins's USAA Experience 2004 - 2006
Job Senior Research Associate at National Valuation Consultants, Inc.
Industry Real Estate
Experience
National Valuation Consultants, Inc.   March 2006 - Present
USAA   2004 - 2006
USAA   2003 - 2004

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook

Education
Fort Lewis College   1998 — 2002
Bachelor of Arts (B.A.), Business Administration and Finance

Wid Deahl Wid Deahl United States Details
Wid Deahl's USAA Experience February 1984 - August 1998
Job President at D&B Systems
Industry Accounting
Experience
D&B Systems   November 1981 - Present
USAA   February 1984 - August 1998
USAF  October 1970 - November 1981

Skills
Outlook, Budgets, QuickBooks, Microsoft Office, Accounting, Bookkeeping, Customer Service, PowerPoint, Accounts Payable, Accounts Receivable, Account Reconciliation, Payroll, Financial Reporting, Microsoft Excel

Education
Florida State University
Master of Business Administration (MBA), Quantative Methods

University of Wyoming
Bachelor of Science (B.S.), Statistics

Misty Heath Misty Heath San Antonio, Texas Area Details
Misty Heath's USAA Experience January 2009 - October 2012
Job Financial Services Professional
Industry Financial Services
Experience
USAA   January 2009 - October 2012
World Savings / Wachovia / Wells Fargo   2003 - 2008
The University of Texas at San Antonio  2000 - 2003

Skills
Risk Management, Financial Services, Banking, Mortgage Lending, Change Management, Vendor Management, Leadership Development, People Development, Account Management, Accounts Payable, Business Development, Best in class service, Call Center, Collaboration, Operational Excellence, Strategy Execution, Strategic Initiatives, Vision Development, Deliver Results, Minimal Supervision, Residential Mortgages, Underwriting, Insurance

Education
University of South Carolina-Columbia   1998 — 2000
Master of Education (M.Ed.), Higher Education/Higher Education Administration

Florida State University   1994 — 1998
Bachelor of Arts (B.A.), English Language and Literature/Letters

Matt Freund Matt Freund San Antonio, Texas Area Details
Matt Freund's USAA Experience 2010 - Present
Job SVP, Investment Portfolio Management
Industry Financial Services
Experience
USAA   2010 - Present
USAA   2002 - Present
USAA   2002 - Present
USAA   1999 - Present
USAA   1994 - May 1999
MetLife - Capital Markets Group   1989 - August 1994
Arthur Young  1985 - 1987

Skills
Portfolio Management, Asset Allocation, High Yield Bonds, Executive Management, Media Spokesperson, Spokesperson, Management, Series 7, Asset Management, Mutual Funds, Bonds, Financial Services, Securities, Equities, Financial Planning, Finance, Financial Analysis, Investment Strategies, Investments

Education
Indiana University Bloomington   1988 — 1989
Master of Business Administration (M.B.A.), Finance and Investments

Franklin & Marshall College   1981 — 1985
Bachelor of Arts (BA), Accounting

Michael Whitt Michael Whitt Tampa/St. Petersburg, Florida Area Details
Michael Whitt's USAA Experience August 1990 - April 2000
Job Senior Casualty Claims Adjuster at Allstate
Industry Insurance
Experience
Allstate  November 2011 - Present
Direct General Insurance  May 2009 - September 2011
First Acceptance Services   May 2005 - May 2009
Cunningham Lindsey  April 2000 - May 2005
USAA   August 1990 - April 2000

Skills
Microsoft Office, PowerPoint, Claims Management, Claim, Negotiation, Property & Casualty..., Casualty, Insurance, Liability, Commercial Insurance, Subrogation, Liability Analysis, Commercial Lines, Process Improvement, Property Damage, Adjustments, Claim Investigation

Education
Florida State University - College of Business   1985 — 1987
B.S., Management

Warren (Bud) Smith Warren (Bud) Smith San Antonio, Texas Details
Warren (Bud) Smith's USAA Experience October 2000 - February 2009
Job Command Sergeant Major
Industry Military
Experience
US Army  September 2000 - Present
USAA   October 2000 - February 2009

Education
Friends University   1994 — 1996
Bachelor of Applied Science (BASc), Quality Management

Lorna Holman Lorna Holman Knoxville, Tennessee Area Details
Lorna Holman's USAA Experience October 2014 - Present
Job Decision Science Analyst at USAA
Industry Financial Services
Experience
USAA   October 2014 - Present
USAA   October 2009 - October 2014
USAA   September 2007 - October 2009
USAA   March 2003 - September 2007
Yale University School of Nursing  January 2000 - January 2003
Caliber Associates  1994 - 1997

Skills
Workforce Planning, Workforce Management, Analytics, Dashboard, Data Analysis, Performance Management, Leadership, Program Management, Process Improvement, Analysis, Business Process..., Vendor Management, Strategic Planning, Business Analysis, Training, Change Management

Education
George Mason University   1992 — 1994
Master's degree, Industrial/Organizational Psychology

The George Washington University   1988 — 1992
Bachelor's degree, Psychology

Bill Mulroy Bill Mulroy Norfolk, Virginia Details
Bill Mulroy's USAA Experience 2010 - Present
Job Property Claims Manager at USAA
Industry Financial Services
Experience
USAA   2010 - Present
USAA   2009 - 2010
USAA   2001 - 2009
USAA   2000 - 2001
Giant Food  1988 - 2000

Skills
Insurance, Claims Management, Property Claims, Property Damage, Customer Service, Liability, Team Building, Team Leadership, Automobile Liability

Education
George Mason University

Saint Leo University
Bachelor’s Degree

Kieva Kazek Kieva Kazek Tampa, Florida Details
Kieva Kazek's USAA Experience June 2004 - Present
Job Financial Foundations Manager at USAA
Industry Financial Services
Experience
USAA   June 2004 - Present
Florida Department of Environmental Protection  August 2001 - April 2003

Skills
Change Management, Mentoring, Customer Relations, People Management, Creative Concept...

Education
Saint Leo University   2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General

Florida State University   1999 — 2003
Bachelor of Business Administration (B.B.A.)

Katherine Creech Katherine Creech San Antonio, Texas Details
Katherine Creech's USAA Experience October 2012 - Present
Job Licensed Property and Casualty Agent, USAA
Industry Insurance
Experience
USAA   October 2012 - Present
Brightview Senior Living  August 2011 - November 2012
The Hartford  October 2009 - March 2011
Masonicare  2011 - 2011
Verizon Wireless  May 2006 - September 2009
Imagineers, LLC  August 2004 - May 2007

Skills
Customer Satisfaction, Insurance, Call Centers, Customer Service, Management, Sales, Teamwork, Customer Retention, Coaching, Life Insurance, Sales Process

Education
University of the Incarnate Word   2014 — 2016
Organizational Leadership

Gateway Community College

Manchester Community College

christopher scoville christopher scoville Tampa, Florida Details
christopher scoville's USAA Experience August 2012 - Present
Job Account Executive at USAA
Industry Financial Services
Experience
USAA   August 2012 - Present

Education
Genesee Community College   1989 — 1991
AS, Criminal Justice, Health Studies

Harry Grimaldo Harry Grimaldo Tampa, Florida Details
Harry Grimaldo's USAA Experience June 2002 - May 2005
Job Senior Claims SpecialistLitigation
Industry Insurance
Experience
Progressive Insurance  May 2005 - Present
USAA   June 2002 - May 2005
State Farm Insurance  September 1994 - June 2002
Glenn Mitchell State Farm Insurance Agent   August 1991 - June 1994

Skills
Negotiation

Education
Florida State University - College of Business   1984 — 1988
Bachelor of Science, Finance, General

Jesuit High School   1979 — 1983

Sussette Bogue Sussette Bogue Monument, Colorado Details
Sussette Bogue's USAA Experience November 2006 - Present
Job Insurance Representative at USAA
Industry Financial Services
Experience
USAA   November 2006 - Present

Education
Fort Hays State University   2009 — 2012
Bachelor's degree, Business Administration in Management Information Technology

Pikes Peak Community College
Associate's degree, Paralegal

Danny Davirro Danny Davirro Phoenix, Arizona Details
Danny Davirro's USAA Experience April 2011 - Present
Job Personal Lines Insurance/Consumer Lending at USAA
Industry Insurance
Experience
USAA   April 2011 - Present
Scale Center of Arizona   May 2009 - April 2011
U.S. Coast Guard   April 1989 - May 2009

Skills
Personnel Management, Government Procurement, Government Contracting, Property & Casualty..., Consumer Lending

Education
Fort Hays State University   2005 — 2008
Bachelor's degree, General Studies, 3.60

Ross Manley Ross Manley Woodbridge, Virginia Details
Ross Manley's USAA Experience 1998 - 2001
Job Business Professional
Industry Recreational Facilities and Services
Experience
Monarch Pool Care   March 2014 - Present
BJ Pool & Spa   April 2002 - November 2013
USAA   1998 - 2001

Skills
Customer Service, Sales, Sales Management, Marketing, Team Building, Marketing Strategy, Management, Microsoft Office, Leadership, Strategic Planning, Budgets, New Business Development

Education
George Mason University   1993 — 1997
Business Management

Sandra Estep Sandra Estep Chesapeake, Virginia Details
Sandra Estep's USAA Experience August 1983 - August 2014
Job Director at Avis Budget Group
Industry Financial Services
Experience
Avis Budget Group  August 2014 - Present
USAA   August 1983 - August 2014

Skills
Insurance, Underwriting, Claim, Risk Management, Claims Management, Property & Casualty..., General Insurance, Liability, Process Improvement, Casualty Insurance, Call Centers, Financial Risk, Vendor Management, Change Management, Commercial Insurance

Education
George Mason University   1982 — 1983
Bachelor of Science (BS), Biology, General

monique thomson monique thomson San Antonio, Texas Details
monique thomson's USAA Experience
Job Sr. Treasury Analyst at USAA
Industry Financial Services
Experience
USAA  

Skills
Strategic Planning, Meeting Facilitation, Public Speaking, project planning, Job Coaching

Education
Florida State University   2003 — 2009
Managnent Information Systems (MIS) Magna Cum Laude, Management Information Systems and Services

Similar Companies