USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
UT Arlington September 2014 - Present
USAA May 2014 - August 2014
University of Texas at Arlington May 2013 - August 2013
Skills
Java, C++, JavaScript, C, HTML, Linux, Microsoft Word, Microsoft Excel, PowerPoint, Research, Android Development, Salesforce.com, Embedded Systems, Agile Methodologies, Google glass app..., Assembly Language, C#, ASP.NET MVC, Bootstrap
Education
The University of Texas at Arlington 2008 — 2015
Bachelor's degree, Computer Software Engineering
Tarrant County College 2007 — 2008
English as Second Language, English
Valbridge Property Advisors December 2013 - Present
Valbridge Property Advisors Axial Advisory Group, LLC March 2013 - December 2013
Axial Advisory Group, LLC July 2007 - March 2013
USAA November 2006 - June 2007
Skills
Real Estate, Commercial Real Estate, Appraisals, Apartments, Leases, Investment Properties, Market Analysis, Valuation, Income Properties, Shopping Centers, Retail, Disposition, Real Estate Economics, Brokerage, Real Estate Development
Education
University of Denver 2013 — 2015
Master of Science, Real Estate and the Built Environment, 4.0
Strome College of Business 2002 — 2006
Finance, Real Estate, 3.23
Appraisal Institute
CCIM Institute
USAA January 2014 - Present
ASM Research 2005 - 2013
Anteon October 2003 - April 2005
Pabst Brewing Company October 1999 - February 2003
Skills
VB.NET, ASP.NET, Web Development, Programming, C#, Web Design, ASP, SQL, SharePoint, Microsoft SQL Server, .NET, JavaScript, Web Applications, Visual Studio, jQuery, IIS, T-SQL, ASP.NET MVC, Visio, ADO.NET, AJAX, Databases, Requirements Analysis, Database Design, Visual Basic, Web Services, WCF, TFS, SSIS
Education
Swinburne University of Technology
USAA 2012 - Present
Foyt Photography June 2011 - Present
Mile High Yard Works December 2010 - July 2012
The Scooter Store July 2010 - December 2010
First Commercial Bank April 2007 - April 2010
Skills
Financial Analysis, Accounting, Financial Reporting, Banking, Financial Accounting, Credit, Cash Management, Finance, Payroll, Loans, Microsoft Excel, Mortgage Brokers, Real Estate Financing, Mortgage Lending, Advertising, Customer Service, Microsoft Office, Team Building, Social Media Marketing, Social Media, Sales
Education
Champions School of Real Estate 2014 — 2015
Licensed Real Estate Appraiser, Real Estate Appraisal
Tarleton State University 2011 — 2012
Business Administration, Finance, Real Estate, Junior & Senior
The University of Texas at San Antonio 2006 — 2007
Business Administration, Accounting/Finance, Freshman
USAA May 2014 - Present
First Command Financial Services January 2013 - April 2014
Trinity University August 2006 - May 2012
University of Washington 2000 - 2006
Skills
Economics, Statistics, Higher Education, Research, Data Analysis, Teaching, Econometrics, Time Series Analysis, Model Development
Education
University of Washington 2000 — 2006
Doctor of Philosophy (Ph.D.), Economics
Suffolk University 1998 — 2000
Master of Science in International Economics
West University, Timisoara 1994 — 1998
Bachelor's of Science in International Economics
USAA January 2010 - Present
USAA June 2006 - January 2010
USAA December 2002 - June 2006
USAA April 2001 - December 2002
State Farm January 1999 - April 2001
State Farm January 1996 - January 1999
Skills
Claim, Insurance, Leadership, Management, Policy, Process Improvement, Property, Risk Management, Team Building, Customer Service, Liability, Program Management, Strategic Planning, General Insurance, Underwriting
Education
Sul Ross State University 1989 — 1992
Bachelor of Science (BS), Criminal Justice and Corrections
USAA June 2012 - Present
USAA May 2011 - August 2011
Camp Ozark May 2010 - August 2010
Skills
Teamwork, Staff Development, Project Planning, Organizational..., Workforce Planning, Leadership Development, PowerPoint, Microsoft Office, Access, Microsoft Excel, Data Analysis, Event Planning, Microsoft Word, Leadership, Outlook, Coaching, Customer Service, Employee Relations, Human Resources, Interviews, Management, Marketing, Organizational..., Process Improvement, Recruiting, Research, Sales, Team Building, Team Leadership, Time Management, Training
Education
Texas A&M University 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Texas A&M University 2008 — 2012
Bachelor of Business Administration, Management
The University of Texas at San Antonio March 2015 - Present
USAA August 2012 - 2014
Target 2009 - 2012
Macy's 2008 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Human Resources, Leadership, Team Leadership, Time Management, Team Building, Teamwork, Data Entry, Training
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.)
Texas A&M International University
Bachelor of Business Administration (B.B.A.)
No company August 2014 - Present
Artel LLC August 2013 - June 2014
Neurology Center of Fairfax September 2005 - July 2013
Northern Virginia Community College January 2005 - July 2005
Software Productivity Consortium September 2000 - December 2004
USAA June 1987 - July 2000
Skills
Computer Hardware, Microsoft Windows7, Microsoft Office 2007, microsoft office 2010, Laser Printers, Supervisory Skills, Typing, Teaching, transcribing/transcripti..., Office 2010, Help Desk Support, Hardware, Networking
Education
The Training Camp 2004 — 2004
CompTIA, A+ Hardware tech
Strayer University (VA) 1995 — 1998
Bachelor of Science (BSc), Computer Technology/Computer Systems Technology
USAA July 2015 - Present
USAA March 2013 - Present
The Scooter Store October 2002 - March 2012
The Scooter Store October 2002 - December 2008
USAA January 1999 - October 2002
American Income Life Insurance May 1996 - August 1996
Skills
SharePoint, PMP, Process Engineering, PeopleSoft, Certified Scrum Master..., Quality Assurance, Risk Management, Software Design, Business Intelligence, Vendor Management, Strategic Planning, Agile Methodologies, Visio, Software Project..., SDLC, Process Improvement, Microsoft SQL Server, IT Strategy, CRM, Project Management, Business Analysis, Project Delivery, Leadership, Enterprise Software, SQL, Database Design, Management, Project Portfolio..., ITIL, Systems Analysis, Requirements Analysis, Databases, Business Process, Scrum, Data Warehousing, Integration, Coaching, Software Documentation, Team Leadership, Influence At All Levels, Change Management, Program Management, MS Project, ERP, Agile Project Management, Business Process..., Disaster Recovery, Cross-functional Team..., Enterprise Architecture, IT Management
Education
University of the Incarnate Word 2004 — 2006
MBA, Business
Tarleton State University 1994 — 1998
B.S., Computer Information Systems
USAA June 1994 - Present
Skills
IIS, Windows Server, C#, ASP.NET, Microsoft SQL Server, Software Development, Powershell, JavaScript, VBScript, SQL, HTML, VMware vCenter, SCOM, SCCM, Software Troubleshooting, Computer Hardware...
Education
Tarleton State University 1989 — 1994
Bachelor of Science (BS), Computer Information Systems
USAA June 2006 - Present
Education
Tarrant County College
USAA November 2012 - Present
JPMorgan Chase April 2006 - November 2012
Skills
Credit, Mortgage Lending, Mortgage Banking, Loans, Loan Origination, Retail Banking, Refinance, FHA, Lines Of Credit, VA loans, Credit Cards, Mortgage Underwriting, Funding, Loan Modifications, SBA, Branch Management, Commercial Mortgages, Merchant Services, Financial Analysis, USDA, Residential Mortgages, Credit Risk, Wealth Management, Consumer Lending, Home Equity Loans, Underwriting, Loan Servicing, Home Equity Lines of..., Risk Management, Relationship Management, Investments, Construction Loans, FHA financing, Government Loans, Private Banking, Financial Risk, Cross Selling, Deposits, Finance, Loss Mitigation, Asset Based Lending, Portfolio Management, Financial Services, Commercial Banking, Credit Unions, Commercial Lending, Financial Structuring, Payments, Cash Management, Banking
Education
Indiana Wesleyan University 2012 — 2016
Bachelor, Business, Management, Marketing, and Related Support Services
Tarrant County College 2002 — 2003
Associate's degree, Business, Management, Marketing, and Related Support Services
USAA June 2015 - Present
Mission Solar Energy May 2014 - June 2015
EY October 2013 - May 2014
Ernst & Young August 2011 - September 2013
Ernst & Young January 2009 - March 2009
C.H. Guenther & Son, Inc. May 2008 - August 2008
Skills
Excel, Audit, Accounting, Financial Reporting, Microsoft Office, Communication, Business Networking, Project Coordination, Auditing, Data Analysis, Management, Microsoft Excel, Budgets, Microsoft Word, SEC filings, US GAAP, Finance, SEC Filings, External Audit, Internal Controls, Assurance, Financial Analysis
Education
Texas A&M University 2006 — 2011
Masters of Science in Finance and Bachelors of Arts in Accounting
USAA June 2014 - Present
The Association of Former Students September 2012 - May 2014
McMullan Insurance Agency March 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Teamwork, Microsoft Word, Time Management, Leadership, Public Speaking, Event Planning, Analysis, Databases
Education
Texas A&M University 2010 — 2014
Business Management, Business Administration and Management, General, 3.9 GPR Overall, 4.0 Major GPR
Bandera High School 2006 — 2010
High School Diploma, 4.0 GPA
USAA April 2007 - Present
Allstate Insurance Company 1995 - 2007
University of North Texas September 1993 - August 1995
Skills
Strategic Communications, Media Relations, Internal Communications, Reputation Management, Team Leadership, Public Relations, Journalism, Marketing Communications, Crisis Communications, Stakeholder Engagement, Corporate Social..., Integrated Marketing, Spokesperson, Press Releases, Corporate Communications, Communication Training, Social Media, Leadership, Strategy, Strategic Planning, Social Media Marketing, Communications Planning, Public Affairs, Speech Writing, Crisis Management, Community Development, Corporate Branding, Blogging, Message Development, Event Management, Editing, Social Networking, Brand Management, Sponsorship, Newsletters, Thought Leadership, Digital Marketing, Facebook, Event Planning, Marketing, Online Marketing, Advertising, Nonprofits
Education
University of North Texas 1993 — 1995
Master of Journalism
Tarleton State University 1986 — 1990
Bachelor of Arts, Communication
Boston College
Certificate in Corporate Citizenship Management
USAA 2012 - Present
USAA 2010 - 2012
USAA 2008 - 2010
USAA 2006 - 2008
USAA 1998 - 2004
USAA 1994 - 1998
Skills
Software Project..., Cross-functional Team..., Business Process..., Business Analysis, Software Development, Business Requirements, Data Analysis, Financial Analysis, Analytics, P&C Insurance, Microsoft Office, SDLC, Testing
Education
Tarleton State University 2000 — 2004
Bachelor of Business Administration (BBA), Computer Science
USAA March 2014 - Present
USAA October 2012 - March 2013
USAA November 2010 - October 2012
USAA June 2008 - November 2010
USAA October 2005 - June 2008
USAA October 2004 - October 2005
USAA June 2003 - October 2004
Skills
IT Management, Leadership, Java
Education
Texas A&M University 1998 — 2003
Computer Engineering
Fred Loy Insurance October 2014 - Present
La Savannah Ranch January 2000 - Present
Fred Loya Insurance March 2014 - October 2014
Hallmark Insurance April 2013 - March 2014
USAA June 2012 - April 2013
State Farm Insurance July 2001 - June 2012
State Farm 2001 - June 2012
Progressive Insurance April 2000 - June 2012
Enterprise Rent A Car July 1999 - April 2000
AP Government August 1996 - September 1998
Skills
Claim, Training, Retirement Planning, Leadership
Education
Texas A&M International University
Bachelor of Arts, Political Science
USAA May 2014 - Present
USAA February 2007 - May 2014
Affiliated Computer Systems September 2005 - February 2007
UPS Supply Chain Solutions December 2005 - July 2006
Skills
Investments, Customer Service, Sales, Windows 7, Data Analysis, Call Centers, Series 7, Series 63
Education
Tarrant County College 2000 — 2006
Associate of Arts (A.A.), Fine/Studio Arts, General
Lone Star College April 2015 - Present
LexisNexis February 2013 - March 2015
Duke Energy Corporation January 2012 - January 2013
Time Warner Cable July 2011 - December 2011
Progress Energy October 2007 - August 2011
USAA 2007 - 2007
Principal Financial Group April 2005 - December 2006
FedEx November 2004 - January 2005
Bank One May 2004 - September 2004
Skills
SQR, PeopleTools, PeopleCode, Crystal Reports, PeopleSoft, SDLC, Integration, Oracle Applications, PL/SQL, Data Conversion, Business Process, XML Publisher, Business Intelligence, Production Support, Software Development, Data Migration, Oracle, Financials, Requirements Analysis, ERP, Oracle E-Business Suite, Requirements Gathering, Data Warehousing, Business Analysis, SQL, Consulting, Management, CRM, Vendor Management, Software Project..., Systems Analysis, Leadership, Analysis, Business Process..., Project Management, Program Management, Software Documentation, Databases, Visio, Process Improvement, Solution Architecture
Education
University of North Carolina at Chapel Hill 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management
Syracuse University 2002 — 2004
Master of Science, Electrical Engineering
University of Mumbai 1998 — 2002
Bachelor of Engineering, Electronics Engineering
NFP Property & Casualty Services, Inc. March 2015 - Present
AH&T Insurance June 2013 - March 2015
The Insurance Exchange September 2010 - June 2013
Johnson & Strachan, Inc. May 2007 - October 2009
Ashcraft & Associates, Inc. May 2006 - May 2007
DDM, Inc. January 2004 - May 2006
USAA January 1993 - January 2004
Skills
Insurance, Property & Casualty..., Underwriting, Professional Liability, Liability, Legal Liability, Risk Management, Claim, Commercial Insurance, D&O, Casualty, Workers Compensation, Brokers, Commercial Lines, Umbrella Insurance, Employment Practices..., Government Contracting, Contract Review, Fiduciary Liability, International Insurance, DBA, ERISA, Crime, Cyber Liability, Kidnap & Ransom, Transit Insurance, Account Management, Casualty Insurance
Education
Strayer University (VA) 2007 — 2013
Bachelor of Science (B.S.), Business Administration and Management with Concentration in Contract Management, 3.4
Strayer University (VA)
Associate of Science (A.S.), Acquisitions and Contracts Management
JPMorgan Chase March 2014 - Present
AMFPT March 2010 - Present
JPMorgan Chase December 2012 - February 2014
USAA March 2011 - December 2012
Enterprise Rent-A-Car 2004 - 2009
Skills
Leadership, Customer Service, Management, Training, Sales Process, Interviews, Finance, Microsoft Excel, Employee Benefits, Negotiation, Customer Satisfaction, Sales, Public Speaking, Team Building, Time Management, Operations Management, Account Management, Insurance, Strategic Planning, Strategy, Program Management, Coaching, Cold Calling, Recruiting, Customer Retention, Property & Casualty..., Retail Sales, Marketing Communications, Public Relations, Marketing, Business Analysis, Business Strategy, Marketing Strategy, Financial Services
Education
Strayer University (VA) 2010 — 2012
MBA, Management
University of South Florida 1999 — 2004
Bachelor of Arts, Communications
FAMU DRS
PK Yonge DRS
The Exchange December 2014 - February 2015
Bank of America January 2014 - September 2014
USAA August 2013 - December 2013
TRI-COR Industries, Inc. March 2013 - July 2013
USAA November 2012 - March 2013
jellencproductions December 2009 - December 2012
De La Rue October 2010 - May 2012
Inspirus (Diamond H Recognition) July 2005 - March 2010
City of Grapevine, Grapevine Fire Department December 2004 - April 2005
Chirosuites July 2004 - December 2004
Skills
Adobe Creative Suite, Adobe Technical..., Close Attention to..., College, Cash Handling Experience, Communication Skills, Creative Solutions, Customer Oriented, Data, Dependable Team Player, Digital Media, Document Drafting, Editing, Empathy, English grammar, Exceptional Listener, Freelance Writing, Friendly Personality, Full-time, Microsoft Office, Online Publishing, Production Support, Reliable, Retail, Revisions, Proofreading, Technical Writing, Sociology, Women's Studies, Writing, Marketing, Content Development, Brochures, Web Content, AP Style, Access, Marketing Communications, Creative Writing, Storytelling, FrameMaker, Web Content Management, Blogging, Content Strategy, Copywriting, Publishing
Education
Texas Woman's University 2008 — 2010
B.A; degree, English, Sociology, Women's Studies
Oxnard Community College 1994 — 1996
Associate, Liberal Arts and Sciences
Tarrant County College
Technical Writing
USAA 1999 - Present
Education
Tarleton State University
Elon & Company 2014 - Present
USAA June 2012 - January 2014
Time Warner Cable November 2009 - February 2012
25/8 Marketing January 2009 - October 2009
Skills
jQuery, SQL, PHP, HTML5, JavaScript, JSON, XML, ActionScript, Photoshop, Illustrator, Dreamweaver, Flash, Word, Excel, PowerPoint, Critical Thinking, Program Management, Problem Solving, Able To Work Under..., Innovator, Java, HTML 5
Education
Syracuse University 2005 — 2009
Engineering, Computer Science
Stony Point
CloudLock December 2014 - Present
Anaqua November 2013 - November 2014
IMN July 2012 - November 2013
The Greater Boston Food Bank December 2008 - April 2012
American Casino & Entertainment Properties, LLC February 2007 - July 2008
Joel Payne Associates May 2005 - February 2007
USAA October 2003 - April 2005
Skills
Paylocity, HR Logix, PC Recruiter, Employee Relations, Performance Management, Hiring, Benefits, Non-profits, HRIS, ADP HRB, Employee Benefits, Human Resources, Recruiting, Social Media, Program Management, PowerPoint, Nonprofits, Employee Engagement, Interviews, Talent Management, Talent Acquisition, Leadership Development, Leadership, Personnel Management, Benefits Administration, Deferred Compensation, New Hire Orientations, HR Policies, Sourcing, Training, Management, Onboarding, Strategy, Payroll, Team Building, Organizational..., Applicant Tracking..., College Recruiting, Screening
Education
University of Michigan 2001 — 2003
B.A., Anthropology
The University of Texas at San Antonio 1999 — 2001
Anthropology
Suffolk University - Sawyer Business School
University Health System July 2014 - Present
UTHSCSA March 2012 - August 2014
USAA September 2011 - March 2012
Ernest Health March 2010 - September 2011
Skills
Bilingual-English/Spanis..., Customer Service, Hospitals, Healthcare, Medicine, Social Media, Microsoft Excel, Public Speaking, Teamwork
Education
University of the Incarnate Word 2014 — 2015
Biology
Northwest Vista College 2013 — 2014
Associate of Science (A.S.), Chemistry
Texas A&M International University 2008 — 2010
Texas A&M University 2006 — 2007
USAA January 2014 - Present
United States Marine Corps January 2012 - Present
Marine Corps Installations Command June 2009 - December 2011
9th Communications Battalion June 2007 - June 2009
Skills
Government Procurement, Procurement Contracts, Databases, Financial Analysis, Dependable Team Player, Security Clearance, Six Sigma, Budget Forecasts, Goal-oriented..., Acquisitions, Financial Reporting, Analytical Skills, Cross-functional Team..., Professional Mentoring, Account Management, Life Cycle Assessment, Business Planning, Data Analysis, Operating Budgets, SharePoint Designer, Continuous Improvement, Defense Contracting, Microsoft Technologies, People Development, Resourceful..., Project Manager..., Conflict Resolution, Customer Driven, Challenge Driven, Leadership Development, Problem Solving, Human Resources, Success Driven, Lease Administration, Employee Training, Marine Corps, Product Specification, SAP Procurement, Records Management, Personnel Records, Strategic Planning, Database Design, Data Management, Purchase Orders, Requirements Analysis, Military Operations, Volunteering, Military Training, Volunteer Recruiting, Internal Controls
Education
American Military University 2013 — 2014
Sociology
Strayer University (VA) 2009 — 2011
USAA October 2012 - Present
USAA Financial Foundations October 2010 - Present
USAA Federal Savings Bank September 2009 - October 2010
USAA Federal Savings Bank October 2008 - September 2009
USAA Federal Savings Bank August 2002 - October 2008
Skills
Call Center Operations, Email Operations, Chat Operations, Project Management, Operational Risk..., Regulatory Compliance, Business Continuity...
Education
Texas A&M International University 1995 — 1999
Master's degree, Business Administration, Management and Operations
Villanova University 2007 — 2007
Green Belt, Six Sigma
Texas A & M University College 1988 — 1993
B.S, AgriBusiness
General Corporation March 2011 - Present
Maier Foundation, Inc. December 2010 - Present
General Corporation March 2008 - March 2011
General Corporation June 2005 - March 2008
USAA December 2003 - June 2005
Duke Energy January 2002 - December 2003
Arthur Andersen July 1998 - July 2000
Skills
Business Analysis
Education
Texas A&M University 2000 — 2001
MS, Management Information Systems
Texas A&M University - Mays Business School 1993 — 1998
BBA, Finance
Westfield Group/Westfield Insurance June 2008 - Present
Custard Insurance Adjusters November 2004 - June 2008
USAA January 2001 - May 2004
The Hartford June 1998 - January 2001
Your Growing Child October 1996 - June 1998
Nationwide Insurance December 1981 - October 1996
Skills
Casualty, Property & Casualty..., Insurance, Underwriting, Commercial Insurance, General Insurance, Liability, Commercial Lines, Claims Management, Legal Liability, Workers Compensation, Reinsurance, Professional Liability, Umbrella Insurance, Risk Management, Customer Service, Claim, Product Liability, Personal Injury, Liability Analysis, Commercial Litigation, Insurance Law, Claims Handling, Claim Investigation, Litigation, Accident, Litigation Management, Mediation, Inland Marine, Excess, Claims Resolution, Casualty Insurance
Education
American Educational Institute 1998 — 2002
Senior Claims Law Associate /Designation, Insurance/Law
Tallahassee Community College 1978 — 1980
Basic
USAA Wealth Management November 2009 - Present
USAA November 2007 - November 2009
USAA November 2004 - November 2007
Prudential Financial August 2001 - October 2004
Skills
Retirement Income..., Retirement Planning, Wealth Management, Series 7, Estate Planning, Investment Strategies, Retirement, Strategic Financial..., Investments, Portfolio Management, Wealth, Financial Planning, Fixed Annuities, High Net Worth..., Insurance, Life Insurance, Mutual Funds, Securities, Series 63, Wealth Management..., Financial Services
Education
Cannon Financial 2008 — 2008
CWS, Certified Wealth Strategist
Certified Financial Planner Board of Standards 2007 — 2007
CFP, Certified Financial Planner
Tennessee Temple University 1993 — 1997
Bachelor of Science, Psychology
National General Insurance October 2015 - Present
Edward Jones April 2015 - Present
Self employed January 2014 - Present
Nationwide Insurance April 2009 - January 2014
Nationwide Insurance 2005 - 2010
USAA 2001 - 2005
Alan Young Buick GMC January 1998 - January 2001
Skills
Property & Casualty..., Property Damage, Liability, Legal Liability, Casualty, General Insurance, Homeowners, Claim, Claims Management, Customer Service, Recruiting, Catastrophe, Automotive, Team Building, Team Leadership, Team Management, Cross-functional Team..., Training, Conflict Resolution, Communication, Leadership Development, Estimating, Storms, Vendor Management..., Auto Theft, Damage Assessment, Inspiring People, Identifying Issues, Commercial Insurance, Insurance, Adjustments, Professional Liability, Commercial Lines, Renters, Umbrella Insurance, Claim Investigation, Management, Claims Handling, Negotiation, Claims Resolution, Process Improvement, Subrogation, Leadership
Education
Tarrant County College
Criminal Justice and Corrections, A
USAA January 2014 - Present
Universal News Inc. February 2009 - Present
MTS Technologies July 2010 - January 2014
NCI Information Systems, Inc. January 2008 - July 2010
Karta Technologies May 2006 - December 2007
FPMI December 2003 - May 2006
The University of Texas at San Antonio August 2001 - December 2003
Skills
Captivate, Learning Management, E-Learning, Blended Learning, ADDIE, Flash, Instructional Design, SCORM, Camtasia, ActionScript, Distance Learning, Dreamweaver, Learning Management..., Instructional Technology, Multimedia, Adobe Acrobat, SnagIt, Graphics, Technical Training, SharePoint, Layout, Adult Education, Storyboarding, Training Delivery, Adobe Fireworks, Instructor-led Training, Technical Writing, Articulate Studio, Software Documentation, Section 508, Web Development, Content Development, After Effects, Adobe Creative Suite, InDesign, Web Design, Employee Training, Government Contracting, Graphic Design, Sound Forge, ILT, Curriculum Design, Educational Technology, Illustrator, Visio, Flash Animation
Education
The University of Texas at El Paso 1995 — 2001
BA, Graphic Design and Digital Media
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
High School Degree
Tri-Star Trust Bank March 2013 - Present
Security National Bank: Sioux City, IA September 2002 - March 2013
USAA June 1999 - September 2000
USAA September 1996 - June 1999
Skills
Investments, Investment Management, Portfolio Management, Wealth Management, Executive Leadership, Leadership, Team Leadership, Investment Strategies, Not for Profit..., Executive Management, Foundation and..., Presentation Skills, Financial Advice, Investment Manager..., Relationship Building, Cash Flow Projections, Finance, Estate Planning, Equities, Risk Management, Customer Service, Mutual Funds, Retirement Planning, Fixed Income, Capital Markets, Management, Unified Managed Accounts, Separately Managed..., Common Trust Fund..., Public Speaking, Writing, Institutional..., Institutional Portfolio..., Asset Allocation, Asset Management
Education
Texas Christian University - M.J. Neeley School of Business 2000 — 2002
MBA, MBA
Tarleton State University 1989 — 1993
BS, Economics & Marketing
BioBridge Global November 2012 - Present
USAA February 2009 - October 2012
Skills
SDLC, SQL, Business Analysis, Requirements Analysis, Requirements Gathering, Business Process..., Community Outreach, Non-profits, Vendor Management, Visio, Business Intelligence, Process Improvement, SharePoint, Software Documentation, Databases, Access, Program Management, Project Management, Business Process, MS Project, Project Planning, Quality Assurance, CRM, Change Management, Leadership, Business Process..., Nonprofits
Education
Tarleton State University
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
USAA March 2008 - Present
Skills
Property, General Insurance, Casualty, CPCU, Microsoft Office, Data Analysis, Disaster Preparedness, Loss Prevention..., Property & Casualty..., Risk Management, Underwriting
Education
Old Dominion University - College of Business and Public Administration 2001 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Delta Air Lines August 2014 - Present
USAA October 2010 - Present
USAA March 2010 - October 2010
USAA January 2007 - February 2010
USAA August 2001 - January 2007
Skills
Financial Services, Crisis Communications, Business Process..., Strategy, Strategic Communications, Digital Media, Vendor Management, Wealth Management, Corporate Communications, Analytics, Executive Management, Strategic Planning, Cross-functional Team..., Program Management, Team Leadership, Internal Communications, Digital Marketing, Process Improvement, Insurance, Risk Management, Customer Experience, Thought Leadership, Call Centers, Reputation Management, Marketing Communications, Leadership, Banking, Communication Training, Marketing Strategy, Business Analysis, Media Relations, Investments, Social Media, Change Management, Strategic Partnerships, Mutual Funds, E-commerce, CRM, Product Management, Digital Strategy, Mobile Devices, Business Strategy, Competitive Analysis, Management, Integrated Marketing
Education
Syracuse University 2006 — 2008
MS, Communications Management
Trinity University 1985 — 1989
BA, Communications
USAA November 2010 - Present
Basic Research - Majestic Media 2007 - 2010
Finelight July 2006 - August 2007
AutoZone June 2004 - February 2005
TargetCast TCM 2002 - 2004
H. J. Heinz Company October 1985 - May 2001
Skills
Advertising, Integrated Marketing, Strategic Planning, Marketing Communications, Business Planning, Media Planning, Online Marketing, Digital Media, Sales, Marketing, Strategy, Copywriting, Market Research, Marketing Strategy, Creative Direction
Education
Syracuse University 1967 — 1971
BA, English, Psychology
USAA October 2013 - May 2014
Pitney Bowes Software May 2008 - July 2012
New Ink Publications January 2008 - March 2008
HCL Infosystems Ltd July 2007 - December 2007
Cybertech January 2007 - June 2007
National Informatics Center May 2006 - June 2006
Skills
ESRI, ArcView, GIS, ArcGIS, MapInfo Professional, ArcObjects, Spatial Databases, Microsoft SQL Server, Geomatics, ArcGIS Server, VB.NET, Data Management, Databases, Integration, GIS Application, Spatial Analysis, SQL, Vendor Management, PHP, Project Management, Java, Software Project..., Project Planning, MapInfo, Business Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, Contact Center..., Agile Methodologies, Scrum, Product Development, Product Lifecycle..., Lean Six Sigma, Business Process Mapping
Education
Symbiosis International University 2005 — 2007
PG Masters, GIS, Management
Capital One August 2015 - Present
USAA May 2014 - August 2015
SUPERVALU June 2013 - August 2013
USDA June 2010 - August 2011
Skills
Economics, Marketing Strategy, Marketing Research, Financial Analysis, Financial Modeling, Microsoft Excel, PowerPoint, SharePoint, Social Media Marketing, Project Management, Project Planning, Product Lifecycle..., Access, Analysis
Education
Old Dominion University - College of Business and Public Administration 2011 — 2015
Bachelor of Business Administration (BBA), Business/Managerial Economics
Chesterfield Technical Center 2009 — 2011
Legal Studies and Administration
Thomas Dale High School 2007 — 2011
Advanced Studies Diploma
Allied World July 2015 - Present
Chubb Insurance July 2014 - July 2015
Amerisure Insurance February 2012 - July 2014
Travelers July 2010 - February 2012
Travelers June 2007 - July 2010
Travelers June 2006 - June 2007
USAA June 2005 - August 2005
Montgomery Insurance June 2004 - July 2004
Skills
Fluent in Spanish, Property & Casualty..., Insurance, Liability, Claim, Underwriting, Workers Compensation, General Insurance, Inland Marine, Commercial Insurance, Umbrella Insurance, Casualty Insurance, Legal Liability
Education
Temple University - Fox School of Business and Management 2003 — 2006
BBA, Risk Management and Insurance
Holmes High School
Think Finance February 2015 - Present
Verizon Wireless October 2013 - February 2015
Fidelity Investments September 2012 - October 2013
USAA June 2009 - October 2012
Skills
Network Engineering, Firewalls, VPN, Cisco Routers, Cisco Technologies, F5 BigIP, Networking, Wireless Networking, OSPF, Cisco IOS, Network Security, Load Balancing, Data Center, Wireshark, CCNA, Packet Capture, Checkpoint, Network Administration, Network Design, TCP/IP, Cisco Routing &..., Cisco Nexus, IPSec, High Availability, Routing, Routers, DNS, Network Monitoring Tools, Network Architecture, Switches, BGP, MPLS, Cisco ASA, Palo Alto Networks
Education
Tarleton State University 2005 — 2009
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
ACTIVE Network November 2014 - Present
ACTIVE Network January 2012 - October 2014
Fellowship Technologies a part of The Active Network, Inc. February 2011 - January 2012
Fellowship Technologies January 2010 - January 2011
Fellowship Technologies August 2009 - December 2009
Chrysler Financial June 2008 - June 2009
USAA November 2006 - March 2007
Texas Department of Family and Protective Services March 2005 - June 2006
Skills
Team Leadership, Microsoft Office, Salesforce.com, Leadership, Training, Process Improvement, Customer Service, Project Management, CRM, Management, Team Building, Project Planning, Event Planning, SharePoint, Microsoft Excel, Software Documentation, Strategic Planning, Data Analysis, EchoSign, Basecamp, Analysis, Project Coordination, Technical Writing, e-commerce merchant..., Program Management, Cross-functional Team..., Customer Satisfaction, Troubleshooting, Vendor Management, Business Intelligence, Software Project..., Social Networking
Education
Tarleton State University 2000 — 2004
BS, Human Sciences with emphasis in Child & Family studies
Army Wife Network April 2009 - Present
Army Wife Talk Radio April 2005 - Present
Unilever - Operation In Touch December 2014 - Present
Shindigs March 2015 - Present
USAA May 2011 - February 2015
Military.com July 2006 - September 2012
Advertising Moms November 2003 - November 2006
The Candle Coop June 2002 - February 2004
First Community Bancshares May 2000 - December 2000
ExtraCo Banks June 1999 - May 2000
Skills
Public Speaking, Writing, Entrepreneurship, Retail, Public Relations, Event Planning, Media Relations, Event Management, Fundraising, Research, Blogging, Social Media, Promotions, Journalism, Copy Editing, Creative Writing, Teaching, Community Outreach, Newsletters, Speech Writing, Microsoft Office, Community Relations, Entrepreneur, Customer Relations, Stories, Volunteer Management, Books, Web Content, Publicity, Community Management, Military Families, Social Media Marketing, Military, Community Development, Marketing, Online Advertising, Social Networking, Interviews, Facebook, New Media, Publishing, Management, Leadership, Team Building, Training, Leadership Development, Strategic Planning
Education
Tarleton State University 1999 — 2003
Bachelor, Business Administration/Human Resources Management
LeanBodyMD July 2013 - June 2015
Medix Select June 2014 - May 2015
OnTopic CBS Local Miami December 2013 - April 2014
BodyLogicMD October 2011 - July 2013
Demand Media February 2011 - October 2011
Equinox September 2010 - September 2011
USAA May 2010 - August 2010
Jenny Craig January 2007 - August 2008
Equinox September 2002 - June 2004
Skills
Wellness, Blogging, Nutrition, Research, Customer Service, Fitness, Editing, Marketing, Microsoft Office, Public Relations, Microsoft Word, Newsletters, PowerPoint, Nutritional Counseling, Sales, Creative Writing, Writing, WordPress, Social Media Marketing, Social Media, Facebook, Management, Copywriting, Social Networking, Email Marketing, Event Planning, Online Marketing, Weight Loss Counseling, SEO copywriting, SEO, Online Advertising, Google Analytics, Advertising, Content Strategy, Media Relations, Digital Marketing, Event Management, Lead Generation, Marketing Strategy
Education
Texas State University-San Marcos 2008 — 2011
Bachelor’s Degree, Human Nutrition
Texas State University-San Marcos 2000 — 2002
Bachelor of Science (B.S.), Fashion Merchandising
Tarrant County College 1998 — 2000
Basics
Denim Group August 2015 - Present
Catapult Systems July 2012 - May 2015
Catapult Systems January 2012 - July 2012
Catapult Systems January 2011 - December 2011
Catapult Systems June 2006 - December 2010
USAA June 2005 - June 2006
OnReturn December 2002 - June 2005
IBM Global Services January 2001 - November 2002
Luminant Worldwide October 1999 - January 2001
Align Solutions April 1998 - October 1999
Skills
Process Improvement, System Development, Consulting, Enterprise Software, IT Strategy, Leadership, Management
Education
University of Houston 1990 — 1993
MBA, Finance
Texas A&M University 1986 — 1990
BS, Computer Science
Bank of America June 2015 - Present
USAA April 2013 - June 2015
Bank of America March 2012 - April 2013
Bank of America June 2008 - March 2012
Bank of America June 2006 - June 2008
Bank of America October 2003 - June 2006
Skills
Mortgage Lending
Education
Suffolk University 2001 — 2003
Master's degree, Business Administration and Management, General, 3.8
University of Massachusetts, Amherst 1996 — 2000
Bachelor of Science (B.S.), Public Health
USAA June 2015 - Present
USAA August 2013 - June 2015
USAA January 2013 - August 2013
USAA July 2007 - January 2013
USAA October 2006 - July 2007
USAA August 2004 - October 2006
USAA March 2002 - August 2004
Skills
Insurance, Underwriting, Property, Liability, General Insurance, Commercial Insurance, Process Improvement, Claim
Education
Old Dominion University - College of Business and Public Administration 1997 — 2000
Bachelor of Science, Business Administration
USAA September 2013 - Present
Skills
Underwriting, Insurance, Process Improvement, Business Analysis, Property & Casualty..., Analysis, Risk Management, Employee Benefits, Leadership, Strategic Planning, Banking, Financial Services, Call Centers, Business Process..., Change Management, Program Management, Team Building
Education
Old Dominion University - College of Business and Public Administration 1982 — 1992
Bachelor of Applied Science (B.A.Sc.), Economics
The George Washington University
Master's of Education and Human Development, Human Resources Development
USAA July 2013 - Present
USAA January 2012 - Present
USAA March 2007 - March 2012
ElkCorp 2003 - 2006
Square One Advertising 2001 - 2003
Whataburger November 1998 - August 2001
Walt Disney World August 1992 - January 1993
Skills
Integrated Marketing, Digital Marketing, Cross-functional Team..., Underwriting, Management, Property & Casualty..., Analytics, Call Centers, Marketing Strategy, Insurance, Leadership, Direct Marketing, Advertising, Series 7, New Business Development, Product Management, Sales, Lead Generation, Change Management
Education
Texas A&M University 1991 — 1995
Bachelor of Science (BS), Journalism
Mary Carroll High School 1989 — 1991
Mary Kay Cosmetics August 2013 - Present
USAA July 2006 - February 2010
USAA June 2004 - July 2006
Texas A&M University August 2003 - May 2004
Skills
User Experience, Project Management, Captivate, Interaction Design, Information Architecture, Business Analysis, Usability Testing, SharePoint, Instructional Design, Visio, SDLC, Camtasia
Education
Texas A&M University 1999 — 2007
Suffolk University 2002 — 2002
Study Abroad Madrid
Texas A&M University
Masters, Educational Technology
USAA September 2012 - Present
First Choice Loan Services July 2011 - September 2012
Capital One Mortgage April 2010 - June 2011
MetLife Home Loans, a division of MetLife Bank November 2007 - February 2010
Credit Suisse June 2007 - October 2007
Aegis February 2004 - June 2006
Aurora Loan Services 2002 - 2004
Wells Fargo 2001 - 2002
Landmark Mortgage 1998 - 2001
Countrywide 1995 - 1997
Skills
FHA, Refinance, Residential Homes, Mortgage Lending, Underwriting, Banking, Reverse Mortgages, Mortgage Underwriting, Investment Properties, Mortgage Banking, Loan Origination, Loans, Construction Loans, Residential Mortgages, VA loans, Credit, VA Loans, Home Equity Lines of..., Mortgage Marketing, Real Estate Financing
Education
West LA College 1992 — 1993
Real Estate Finance
University of California, Los Angeles 1990 — 1992
Real Estate
Tarrant County College 1985 — 1988
Business
University of North Texas 1984 — 1985
Business
Cost Plus World Market February 2015 - Present
ANN INC. August 2014 - February 2015
USAA January 2013 - August 2014
Charming Charlie November 2011 - August 2012
Red Lobster September 2008 - November 2011
Aeropostale May 2004 - February 2007
Vanity (clothing) May 2002 - May 2004
Skills
Project Management, Time Management, Human Resources, Loss Prevention, Operations Management, Training, Interviews, Marketing, Problem Solving, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Events, Fashion, Leadership, Recruiting, Networking, Fundraisers, Contract Management, Management, Project Planning, Supervisory Skills, Process Scheduler, Sales, Contract Negotiation, Risk Assessment, Purchasing, Budgets, Team Building, Outlook, Inventory Management, Retail, Visual Merchandising, Merchandising, Hiring, Store Operations, Driving Results, Retail Sales, Profit, Store Management, Inventory Control, Sales Management
Education
University of the Incarnate Word 2013 — 2016
Bachelor of Business Administration (B.B.A.), Marketing, 3.86
Texarkana College 2002 — 2004
Business Marketing Certification, Business, Management, Marketing, and Related Support Services
USAA May 2013 - Present
National Nursing & Rehab October 2012 - May 2013
American Family Life Assurance Company April 2010 - November 2012
University of TX Health Science Center April 2009 - June 2011
University of TX Health Science Center December 2007 - April 2009
St. Mary’s University/Quatro M Services August 2004 - December 2007
Sul Ross State University September 1999 - July 2004
USAA Federal Savings Bank November 1998 - September 1999
University of TX Health Science Center November 1996 - November 1998
Skills
Crystal Reports, Microsoft Office, CAYUSE-grant software, Adobe, PaintShop Pro, QuickBooks, TracDat Software, PeopleSoft, Microsoft Access, Transcribing, Dictation, Facebook, Customer Service, Bookkeeping, Call Center, Cold Calling, Sales, Office Administration, Time Management, Call Centers, Customer Satisfaction, Management, Medical Transcription, Budgets, Access, Employee Benefits, Marketing, Payroll, Public Speaking, Public Relations, Process Scheduler, Training
Education
St. Mary’s University San Antonio 2005 — 2007
BA, Business Administration
St. Mary’s University San Antonio 2005 — 2007
Bachelors Degree, Exercise & Sports Science
Sul Ross State University 2005 — 2007
Bachelor of Science, Animal Sciences
John Marshall High School 1987 — 1991
Diploma
USAA September 2012 - Present
USAA May 2009 - October 2012
USAA June 2008 - April 2009
Skills
Mobile Game Development, Mobile Games, Unity3D, XML, Java, Web Services, SQL, Android, Eclipse, Mobile Applications, HTML, Java Enterprise Edition, Agile Methodologies, Programming, Web Applications, Software Development, Web Development, JSON, Object Oriented Design, Software Design, Scrum, Android Development, Software Engineering, Shell Scripting, XML Schema, French, Objective-C, iOS, Design Patterns, CSS, Sprite Kit
Education
Tarleton State University 2003 — 2008
BS, Computer Information Systems
Tarleton State University 2003 — 2008
Bachelor's degree, Computer Information Systems
USAA May 2009 - Present
USAA August 2007 - May 2009
USAA December 2004 - August 2007
Spurs Sports & Entertainment July 2005 - June 2006
USAA December 2001 - December 2004
Usaa April 2001 - December 2001
Skills
Banking, Call Centers, Customer Service, Executive Management, Financial Services, Insurance, Process Improvement, Risk Management, Sales
Education
University of the Incarnate Word 2003 — 2007
Master of Business Administration (M.B.A.)
Tarleton State University 1995 — 1999
Bachelor’s Degree, Marketing
Systems Made Simple, A Lockheed Martin Company November 2013 - Present
Xerox Business Services June 2013 - November 2013
Emerson Process Management July 2012 - April 2013
Oracle Corporation April 2011 - July 2012
Oracle Corporation June 2007 - April 2011
USAA June 2006 - June 2007
Cisco Systems October 2005 - June 2006
GTech Corporation August 2005 - October 2005
Dell Inc. February 2005 - August 2005
Verizon October 2004 - February 2005
Skills
Business Process..., Business Process, Enterprise Architecture, Program Management, SaaS, Software Project..., CRM, Business Analysis, Requirements Analysis, Enterprise Software, Project Portfolio..., Process Management, Product Management, ITIL, IT Project Lifecycle, Agile Methodologies, Operations Management, Change Management, Cross-functional Team..., Product Lifecycle..., Full SDLC, Managed Services, Business Architecture, Cloud Computing, IT Management, Process Improvement...
Education
University of Nebraska-Lincoln 1989 — 1992
Master's Degree, Economics, 3.4
Tamil Nadu Agricultural University 1985 — 1987
Master's Degree, Business & Marketing, 3.47
jambam February 2013 - Present
Tribune Company July 2010 - February 2013
OmniTec Inc May 2007 - July 2010
Clear Channel Communications April 2000 - May 2007
USAA March 1998 - April 2000
HEB Grocery Company 1992 - 1998
US Army 1986 - 1989
Skills
Microsoft SQL Server, C#, JavaScript, BizTalk, Visual Basic, VSS, Microsoft CRM, ASP.NET, Web Services, T-SQL, XML, .NET, SQL, jQuery, Mobile Applications, Databases, Object Oriented Design, CSS, VB.NET, Visual Studio, Agile Methodologies, Android, HTML, Integration, Windows Azure, REST, ASP, ASP.NET MVC
Education
Tarleton State University 1989 — 1991
Bachelor of Science (BS), Computer Science
USAA April 2009 - Present
USAA January 2006 - April 2009
Free-lance January 1994 - January 2006
Skills
Editing, Coordination, Press Releases, Public Relations, Publications, Problem Solving, Editorial, AP Style, Writing, Business Correspondence, Executive Correspondence, Financial Regulation, Complaints, Message Development, Cross-functional..., Mentoring New Hires, Magazines, Web Content, Strategy, Newsletters, Marketing Communications
Education
Texas A&M University 1979 — 1984
Bachelor of Science (B.S.), Journalism, English, Education
Sapient June 2013 - Present
The Spokes Network January 2007 - June 2013
Delphi Automotive Systems May 2008 - September 2008
USAA April 2007 - April 2008
BioNumerik Pharmaceuticals December 2000 - January 2007
USAA January 1990 - December 2000
Skills
TDD, Agile Project Management, Scrum, Continuous Integration, Agile Methodologies, Test Driven Development, Kanban, Distributed Systems, Software Design, Microsoft SQL Server, Software Development, Architecture, Java Enterprise Edition, SOA, Extreme Programming, Technical Leadership, Software Project..., UML, Spring, Software Engineering, Web Services, SDLC, Design Patterns, Object Oriented Design, SOAP, Tomcat, Application Architecture, Enterprise Architecture, Hibernate, Eclipse, Websphere, Unix, Web Applications, Certified Scrum Master..., XML, Requirements Analysis, Architectures, Test Automation, Test Automation..., Cucumber, WebSphere, Spring Framework
Education
Texas A&M University 1981 — 1985
BS, Electrical Engineering
USAA November 2009 - Present
Education
Tennessee Temple University 1993 — 1997
The Scooter Store 2008 - Present
Pedernales Electric Cooperative 2007 - 2008
USAA 1999 - 2006
Sallie Mae Servicing 1999 - 2003
Education
Tarleton State University 1982 — 1985
USAA April 2013 - Present
USAA August 2007 - April 2013
American Commerce Insurance 2000 - 2002
Skills
Insurance, Claim, Underwriting, Commercial Insurance, Risk Management, Workers Compensation, Financial Risk, Process Improvement, Subrogation, Claims Management, PeopleSoft, Employee Benefits
Education
Strayer University (VA) 2010 — 2012
Master of Business Administration (MBA), Marketing/Marketing Management, General
The Ohio State University - The Max M. Fisher College of Business 1995 — 2000
Bachelor of Science (BS), Marketing
The San Antonio Chamber of Commerce May 2015 - Present
Carenet Healthcare Services January 2013 - April 2015
SWBC August 2005 - January 2013
Argonaut Group January 2005 - June 2005
USAA 2000 - 2005
Skills
Marketing Communications, Marketing, Public Relations, Marketing Strategy, Advertising, Direct Marketing, Leadership, Social Media Marketing, Email Marketing, Social Media, Media Relations, Corporate Communications, Digital Marketing, Strategic Planning, Strategic Communications, Public Speaking, Integrated Marketing, Internal Communications, Brand Management, B2B Marketing, Lead Generation, SEO, B2B, Management, Sponsorship, Online Marketing, Social Networking, Online Advertising, Product Marketing, Copywriting, Strategy, Team Building, Event Management, Marketing Management, Strategic Partnerships
Education
Syracuse University
Bachelor's degree, Public Relations
USAA June 2015 - Present
USAA February 2014 - June 2015
USAA September 2006 - February 2014
USAA January 2005 - September 2006
USAA Federal Savings Bank October 2000 - January 2005
USAA April 1994 - October 2000
various companies July 1987 - June 1994
Joske's of Texas October 1986 - June 1987
KENS-TV 1980 - 1986
Skills
Corporate Communications, Media Relations, Content Management, Internal Communications, Social Media, Newsletters, Editing, Strategic Communications, Communications Planning, Web Content Management, Public Relations, Content Strategy, Video, Event Management, Digital Marketing, Broadcast, Publications, Press Releases, Leadership, Management, Strategic Planning
Education
University of the Incarnate Word 2002 — 2004
M.A.A., Administration/Communications
Syracuse University - S.I. Newhouse School of Public Communications 1979 — 1982
B.S., Broadcast Communications
Pearsall High School, Pearsall, Texas 1975 — 1979
BNY Mellon Asset Servicing July 2007 - Present
Wachovia Securities, LLC 2004 - 2007
USAA 1997 - 2004
National Investor Services Company 1995 - 1997
US Clearing 1991 - 1995
Skills
Financial Services, Mutual Funds, Risk Management, Securities, Business Analysis, Investments
Education
The University of Texas at San Antonio 2001 — 2004
MBA, Business Administration
Syracuse University 1985 — 1989
BA, Economics
USAA March 2006 - Present
Ameriprise Financial Services, Inc. 1999 - 2006
American Express Financial Advisors 1997 - 2006
Skills
Sales Management, FINRA, Series 24, Financial Planning, Wealth Management, Series 7, Series 63, Series 65, Insurance, Retirement Income..., Estate Planning, Investment Advisory, Sales Process, Marketing Strategy, Consultative Selling, Sales Operations, Strategic Planning, Compliance, Retirement, Wealth, Wealth Accumulation, Retirement Planning, Annuities, Investment Strategies, Financial Advisory, Strategic Financial..., Financial Planners, Salesforce.com, Wealth Management..., Certified Financial..., High Net Worth..., Financial Services, Asset Allocation, Fixed Annuities, Mutual Funds, Portfolio Management
Education
Tarleton State University 2003 — 2005
MBA, Marketing
University of Utah 1995 — 1999
Bachelors, Finance
Uintah Highschool 1990 — 1994
Diploma, General Studies
USAA October 2006 - Present
United Services Automobile Association August 1997 - October 2006
Education
Strome College of Business 1995 — 1997
MBA, Management
USAA October 2012 - Present
USAA March 2011 - October 2012
USAA March 2010 - March 2011
USAA December 2008 - March 2010
USAA August 2005 - December 2008
USAA May 2000 - August 2005
Skills
Business Requirements, Team Facilitation, Change Management, Requirements Analysis, Requirements Gathering, Business Process..., Business Analysis, User Experience, Business Process, Cross-functional Team..., Resource Management, PMP, Operational Excellence, Risk Management, Team Leadership, Project Planning, Banking, Quality Assurance, Business Intelligence, Project Management, CRM, Business Process Mapping, Governance, PMO, Program Management, Financial Services, Product Management, Leadership, Insurance, SharePoint, Analysis, Business Architecture, Project Delivery, Requirements Management, Training, Software Documentation, Coaching, Call Centers, Operations Management
Education
The University of Texas at San Antonio 1999 — 2000
BA, English
Sul Ross State University 1987 — 1988
Journalism
USAA September 2013 - Present
USAA May 2012 - September 2013
USAA August 2009 - May 2012
Trinity University August 2002 - 2010
Conceptual MindWorks, Inc. 2005 - August 2009
University of Texas at Austin May 2000 - May 2002
Baylor College of Medicine October 1998 - May 2000
Skills
Statistics, Critical Thinking, Instructional Design, Applied Research, Research Design, Data Analysis, Analysis, SAS, Analytics
Education
The University of Texas at Austin 1991 — 1998
Ph.D., Neuroscience
Texas A&M University
Bachelor of Science (BS), Psychology
USAA January 2014 - Present
Best Buy October 2005 - August 2012
Lowes February 2006 - November 2006
Best Buy October 2001 - October 2005
Gene Wong Residential Appraisals February 2004 - September 2004
Skills
Customer Service, Customer Satisfaction, Sales, Retail, Sales Process, Microsoft Office
Education
University of South Florida 2012 — 2013
Bachelor of Science, Marketing
Tallahassee Community College
Associates of Arts
Home January 2013 - Present
USAA July 2010 - January 2013
Westwood College June 2009 - July 2010
Rocky Mountain Offender Management Systems October 2006 - June 2009
City of Carlsbad November 1998 - May 2006
Skills
Customer Service, Leadership, Claim, Negotiation, Microsoft Office, Analysis, Insurance, Risk Management, Process Improvement, Team Building, Management, Strategic Planning, Training, Coaching, Leadership Development, Marketing, Program Management, Project Management, Public Speaking
Education
University of Phoenix 2011 — 2013
MBA
University of Virginia 1993 — 1995
BA, Psychology
Suffolk County Community College 1990 — 1993
AA, Liberal Arts
USAA April 2007 - January 2009
Education
Suffolk County Community College
Business
SWBC April 2014 - Present
Accenture April 2012 - April 2014
JPMorgan Chase April 2008 - February 2012
USAA December 2006 - February 2008
Wells Fargo January 2005 - December 2006
Skills
Database Design, SQL, CSS, Technical Communication, Linux, Loans, Mortgage Lending, Banking, Loan Origination, Underwriting, Financial Analysis, Real Estate, Management, Home Equity Loans, Retirement, Customer Service, Investments, Fraud
Education
Tarleton State University 2011 — 2013
Master of Science Information Systems, Information Technology
The University of Texas at San Antonio
Bachelors, Communications: Public Relations & coursework in Business and Marketing
USAA September 2014 - Present
USAA February 2014 - August 2014
USAA November 2010 - February 2014
Decypher March 2010 - November 2010
Coley & Associates July 2009 - February 2010
NCI Information Systems, Inc. November 2007 - May 2009
Karta February 2003 - November 2007
Skills
Instructional Design, E-Learning, Captivate, Blended Learning, Instructor-led Training, Training, Distance Learning, ADDIE, Learning Management, Needs Analysis, Curriculum Design, Learning Management..., Technical Writing, Performance Consulting, Project Management, Process Improvement, Business Process..., Instructional Technology, Camtasia, Employee Training, Technical Training, Training Delivery, SCORM, Performance Improvement, Curriculum Development, Educational Technology, Organizational Learning, Visio, Program Management
Education
Texas A&M University 2001 — 2003
Masters', Education Technology
Tarleton State University 1994 — 1998
BS, Music Education
Hillsboro High School 1988 — 1992
Documation June 2012 - Present
USAA January 2005 - August 2009
smith barney 1999 - 2003
Skills
Wealth Management, Insurance, Retirement Planning, Change Management, Financial Services, Investments, Retirement, Mutual Funds, Call Center, Credit, Performance Management, Management Consulting, Leadership Development, Customer Service, Coaching, Investment Advisory, Team Building, Financial Advisory, Team Leadership, Leadership, Securities, Sales, Banking, Business Process..., Call Centers, Management, Process Improvement, Program Management, Series 63, Series 7, Strategic Financial..., Strategic Planning, Vendor Management, Risk Management
Education
Texas A&M University 1992 — 1997
ADEV, Agri Business
The University of Texas at San Antonio November 2004 - Present
USAA October 1987 - August 2003
Skills
Financial Reporting -..., Financial Reporting -..., Data Analysis, Data Modeling, Toad for Oracle, SQL, Databases, Visual Basic for..., Financial Modeling, PeopleSoft, Microsoft SQL Server, Access, Crystal Reports, Hyperion & Essbase
Education
Tarleton State University 1983 — 1986
Bachelor of Science (B.S.), Criminal Justice
The University of Texas at San Antonio
Accounting
WealthQuest Financial Services, LLC 2007 - July 2014
USAA 2001 - 2006
Skills
Microsoft Excel, Portfolio Management, Wealth Management, Microsoft Word, Retirement Planning, Investments, Microsoft Office, Asset Managment
Education
Old Dominion University - College of Business and Public Administration 1999 — 2001
Bachelor of Science (BS), Business Administration, Finance
USAA July 2015 - Present
USAA November 2013 - June 2015
USAA September 2010 - November 2013
USAA March 2007 - September 2010
Skills
Mortgage Lending, Loans, Credit, Consumer Lending, Mortgage Banking, Residential Mortgages, Mortgage Underwriting, Refinance, VA Loans, Finance, Banking, Credit Analysis, Financial Analysis, Loan Origination, Risk Management, Financial Services, Microsoft Excel, Leadership, Credit Risk, Strategic Planning, Process Improvement, Underwriting, Customer Service
Education
Strayer University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Finance, General
Edwards Lifesciences June 2015 - Present
UC Irvine September 2011 - Present
USAA September 2010 - July 2011
SBC Office of Institutional Research September 2009 - May 2010
SBC Department of Mathematical Sciences September 2008 - May 2010
Virginia Bioinformatics Institute May 2009 - July 2009
Skills
Computational Biology, Biomedical Engineering, Mathematical Modeling, Matlab, Systems Biology, Java, Microsoft Office, Analysis, Microsoft Excel, Statistics, Research, Data Analysis, PowerPoint, Recruiting, Image Analysis, ImageJ, LaTeX, SigmaPlot, Customer Service
Education
University of California, Irvine 2011 — 2016
Doctor of Philosophy (Ph.D.)
Sweet Briar College 2006 — 2010
Bachelor of Science
H-GAC 2004 - 2008
USAA July 1995 - October 2003
USAA January 1989 - June 1995
Skills
Policy Analysis, Government, Transportation Planning, Environmental Policy, Community Outreach, Public Speaking, Public Policy, Research, Public Relations, Event Planning, Community Development, Policy, Sustainability, Urban Planning, Proposal Writing
Education
University of Miami 2014 — 2018
Doctor of Law (J.D.), International Business, Trade, and Tax Law & Child Advocacy
Strayer University 2014 — 2016
Executive MBA - Jack Welch Management Institute
Strayer University 2013 — 2014
Bachelor of Science (BS), Criminal Justice Administration, 3.88 GPA
Secrets Limousine Service August 2008 - Present
USAA September 2001 - Present
Education
Temple University 1989 — 1995
B.B.A, Risk Management & Insurance
Smithsonian Enterprises March 2009 - October 2010
Smithsonian Enterprises November 2007 - March 2009
Smithsonian Enterprises February 2007 - November 2007
Smithsonian Enterprises June 2005 - February 2007
Smithsonian Enterprises August 2004 - June 2005
USAA February 1998 - December 2002
USAA April 1989 - February 1998
TATC Consulting November 1988 - March 1989
National Automobile Dealers Association June 1985 - November 1988
National Automobile Dealers Association January 1984 - June 1985
Education
Tennessee Technological University 1966 — 1969
Accounting
Pier 1 Imports September 2013 - December 2013
Fort Worth Community Credit Union September 2011 - October 2011
Citibank, NA May 2007 - September 2011
Citibank, NA July 2006 - May 2007
Citibank, NA March 2004 - July 2006
Citibank N.A. October 2002 - March 2004
USAA July 1999 - June 2001
Weyerhaeuser Mortgage Corporation May 1991 - May 1994
Mortgage Banking January 1983 - May 1990
Skills
Experienced in Customer..., Auditor, Building Customer..., Resolving Problems, Conducting Interviews, Process Improvement, Banking, Credit Risk, Risk Assessment, Analysis, CRM, Credit, Risk Management, Financial Risk, Visio, Coaching, Training, Customer Service, Call Centers, Management, Microsoft Office, Internal Audit, Sales, Loans, Financial Services, AML, Retail Banking, Credit Cards, Business Process, Insurance, Mortgage Lending, Retail, Financial Analysis, Auditing, Internal Controls, SharePoint, Access, Business Process..., Commercial Banking, Customer Satisfaction, Finance, Leadership, Team Leadership, Change Management
Education
New Horizons Computer Learning 2011 — 2012
Computer Software and Media Applications
Tarleton State University 1994 — 1999
BS, Computer Information Systems
Tarleton State University 1994 — 1999
Bachelor of Business Administration (BBA), Human Resources Management, 3.3
Western Hills High School 1968 — 1971
Safeco Insurance 2014 - Present
Safeco Insurance October 2007 - April 2014
Safeco Insurance November 2013 - March 2014
USAA 2003 - 2007
Texas Farm Bureau Insurance Companies 1992 - 2003
Skills
Claim, Liability, Property & Casualty..., Insurance, Claims Management, Casualty, Legal Liability, Claim Investigation, Workers Compensation, Health Insurance, Commercial Lines, Claims Handling, Subrogation, Risk Management, Leadership, Customer Service, Commercial Insurance, Casualty Insurance
Education
Sul Ross State University
The University of Texas at San Antonio 1987 — 1990
Bachelor of Arts
USAA July 2013 - Present
USAA June 2008 - June 2013
JackTel Inc May 2007 - May 2008
Our-Town Internet May 2006 - May 2007
Education
Tarleton State University 2004 — 2008
Bachelor of Science (BS), Computer Information Systems
Nuñez Insurance Agency - Farmers Insurance Group 2011 - Present
USAA 2008 - 2011
Investment Professionals, Inc. 2007 - 2008
Skills
Personal Lines Insurance, Term Life Insurance, Whole Life, Commercial Insurance, Buy/Sell Agreements, Umbrella Insurance, Health Insurance, Commercial Auto..., General Liability..., Emotional Intelligence, Team Leadership, Social Media Marketing, Insurance, Risk Management, Commercial Lines, Professional Liability, Renters, General Insurance, Licensed Life, Homeowners, Life Insurance, Licensed Property, Buy-sell Agreements, Retirement, Universal Life
Education
The University of Texas at San Antonio 2006 — 2007
Master of Business Administration (M.B.A.), Finance and Financial Management Services
The University of Texas-Pan American 2006 — 2006
Finance and Financial Management Services
Texas A&M International University 2002 — 2005
Bachelor of Business Administration (B.B.A.), Accounting
USAA April 2014 - Present
The Home Office February 2009 - April 2014
DoD 2007 - 2010
Skills
Strategic Communications, International Relations, Crisis Management, Public Speaking, Training, Journalism, Nonprofits, Fundraising, Social Networking, Spokesperson, Political Campaigns, Event Planning, Strategic Planning, Newsletters, Communications Planning, Marketing Communications
Education
Texas A&M International University 2001 — 2003
BAAS, COMPOSITE/SOCIOLOGY/EDUCATION
Boys & Girls Clubs of the East Valley December 2013 - Present
Sagicor Life Insurance Company October 2013 - Present
Sagicor Life Insurance Company June 2008 - Present
USAA June 2004 - February 2008
Skills
Process Improvement, Customer Service, Microsoft Office, Quality Assurance, Project Management, Business Analysis, Collaboration, Problem Solving, Life Insurance, Proficient in medical..., Risk Management, Training, Leadership
Education
The University of Texas at San Antonio 2000 — 2004
Bachelor of Business Administration (BBA), Business Management
Texas A&M International University 1999 — 2000