USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Employee
Years
Job
Industry
Mary Jane Ortiz Mary Jane Ortiz's USAA Experience March 1980 - June 2005
Job Reporting Systems Analyst at Accenture Procurement BPO
Industry Management Consulting
Experience
Accenture February 2007 - July 2014
USAA March 1980 - June 2005
Skills
Vendor Management, Business Analysis, Strategy, Change Management, Outsourcing, Management Consulting, IT Strategy, Business Transformation, Strategic Sourcing, Cross-functional Team..., Procurement, Supply Chain Management, IT Outsourcing, Offshore Operations, Data Entry, Data Warehouse..., Information Management, Procurement Contracts
Education
Southwest Texas State University San Marcos, Texas 1989 — 1992
BA/BS, Accounting and Technology
San Antonio College 1971 — 1975
Associate of Arts (AA), Accounting and Business/Management
Accenture February 2007 - July 2014
USAA March 1980 - June 2005
Skills
Vendor Management, Business Analysis, Strategy, Change Management, Outsourcing, Management Consulting, IT Strategy, Business Transformation, Strategic Sourcing, Cross-functional Team..., Procurement, Supply Chain Management, IT Outsourcing, Offshore Operations, Data Entry, Data Warehouse..., Information Management, Procurement Contracts
Education
Southwest Texas State University San Marcos, Texas 1989 — 1992
BA/BS, Accounting and Technology
San Antonio College 1971 — 1975
Associate of Arts (AA), Accounting and Business/Management
Monique Gomez-Garcia Monique Gomez-Garcia's USAA Experience April 2011 - October 2012
Job Shift Supervisor, Starbucks
Industry Food & Beverages
Experience
Starbucks January 2014 - Present
Amparo Jordan, Realtor September 2012 - March 2014
USAA April 2011 - October 2012
Starwood Inc. February 2009 - June 2012
Lubbock County June 2007 - December 2008
Skills
Property & Casualty..., Automotive, Public Speaking, Social Media, Hospitality, Microsoft Office, Customer Service, Microsoft Excel, Payroll, Event Planning, Food, Hospitality Industry, Microsoft Word, PowerPoint, Sales
Education
San Antonio College 2011 — 2014
Associate of Arts (AA), Art
The University of Texas at San Antonio 2008 — 2010
Art History, Criticism and Conservation
South Plains College
Starbucks January 2014 - Present
Amparo Jordan, Realtor September 2012 - March 2014
USAA April 2011 - October 2012
Starwood Inc. February 2009 - June 2012
Lubbock County June 2007 - December 2008
Skills
Property & Casualty..., Automotive, Public Speaking, Social Media, Hospitality, Microsoft Office, Customer Service, Microsoft Excel, Payroll, Event Planning, Food, Hospitality Industry, Microsoft Word, PowerPoint, Sales
Education
San Antonio College 2011 — 2014
Associate of Arts (AA), Art
The University of Texas at San Antonio 2008 — 2010
Art History, Criticism and Conservation
South Plains College
Jennifer Cantu Jennifer Cantu's USAA Experience March 2000 - June 2002
Job Lending Professional
Industry Financial Services
Experience
Amplify Credit Union April 2014 - Present
American Bank of Texas July 2011 - June 2013
DHI Mortgage May 2009 - July 2010
BBVA Compass June 2008 - January 2009
Washington Mutual Bank October 2005 - February 2008
International House World Organisation August 2002 - July 2005
USAA March 2000 - June 2002
Skills
Loans, Mortgage Lending, Finance, Commercial Real Estate, Sales, Outlook, Credit, Banking, Microsoft Excel, Microsoft Word, Customer Service, Credit Analysis, PowerPoint, Microsoft Office, Commercial Lending, FHA, Financial Services
Education
San Antonio College
Amplify Credit Union April 2014 - Present
American Bank of Texas July 2011 - June 2013
DHI Mortgage May 2009 - July 2010
BBVA Compass June 2008 - January 2009
Washington Mutual Bank October 2005 - February 2008
International House World Organisation August 2002 - July 2005
USAA March 2000 - June 2002
Skills
Loans, Mortgage Lending, Finance, Commercial Real Estate, Sales, Outlook, Credit, Banking, Microsoft Excel, Microsoft Word, Customer Service, Credit Analysis, PowerPoint, Microsoft Office, Commercial Lending, FHA, Financial Services
Education
San Antonio College
Victor Magallanez Victor Magallanez's USAA Experience May 1980 - October 2002
Job HR Recruiter
Industry Human Resources
Experience
Morningside Ministries August 2015 - Present
Northside ISD February 2007 - September 2014
Wachovia July 2005 - November 2006
Bexar County August 2003 - November 2004
USAA May 1980 - October 2002
Skills
Human Resources, Sales Operations, Customer Service, Recruiting, Outlook, Temporary Placement, Team Building, Consulting, Process Improvement, Access, Coaching, Employee Benefits, PowerPoint, Team Leadership, Microsoft Excel, Training, Microsoft Word, Sales, Microsoft Office, Leadership, Public Speaking, Talent Acquisition, Onboarding, Organizational..., Employee Relations, Interviews, Applicant Tracking..., HRIS, New Hire Orientations, Resume Writing
Education
University of the Incarnate Word 1986 — 1993
Bachelor BA, Management
San Antonio College
Associate's degree, Business Administration and Management, General
Morningside Ministries August 2015 - Present
Northside ISD February 2007 - September 2014
Wachovia July 2005 - November 2006
Bexar County August 2003 - November 2004
USAA May 1980 - October 2002
Skills
Human Resources, Sales Operations, Customer Service, Recruiting, Outlook, Temporary Placement, Team Building, Consulting, Process Improvement, Access, Coaching, Employee Benefits, PowerPoint, Team Leadership, Microsoft Excel, Training, Microsoft Word, Sales, Microsoft Office, Leadership, Public Speaking, Talent Acquisition, Onboarding, Organizational..., Employee Relations, Interviews, Applicant Tracking..., HRIS, New Hire Orientations, Resume Writing
Education
University of the Incarnate Word 1986 — 1993
Bachelor BA, Management
San Antonio College
Associate's degree, Business Administration and Management, General
Kristi Blask Kristi Blask's USAA Experience January 2015 - Present
Job Contractor/Consultant at USAA
Industry Real Estate
Experience
USAA January 2015 - Present
Law Offices of Pamela J. Thompson, P.C. July 2014 - January 2015
KMD Studley January 2014 - July 2014
Murphy Law Firm August 2009 - January 2014
Granberry Hills October 2011 - December 2013
The Trammell Crow Company 2008 - 2009
Skills
Family Law, Civil Litigation, Litigation, Westlaw, Courts, Legal Writing, Legal Research, Strategic Planning, Legal Assistance, Public Speaking, Legal Advice, Litigation Support, Research, Real Estate, Contract Negotiation, Social Media, Mediation, Criminal Defense, Microsoft Office, Personal Injury, Wills, Real Estate Transactions, Criminal Law, Customer Service, Spanish, Immigration Law
Education
The University of Texas at Austin 1978 — 1982
Communications, Advertising
San Antonio College 1987 — 1990
Associates in Applied Science, Legal Assistant/Paralegal
Pasadena High School
USAA January 2015 - Present
Law Offices of Pamela J. Thompson, P.C. July 2014 - January 2015
KMD Studley January 2014 - July 2014
Murphy Law Firm August 2009 - January 2014
Granberry Hills October 2011 - December 2013
The Trammell Crow Company 2008 - 2009
Skills
Family Law, Civil Litigation, Litigation, Westlaw, Courts, Legal Writing, Legal Research, Strategic Planning, Legal Assistance, Public Speaking, Legal Advice, Litigation Support, Research, Real Estate, Contract Negotiation, Social Media, Mediation, Criminal Defense, Microsoft Office, Personal Injury, Wills, Real Estate Transactions, Criminal Law, Customer Service, Spanish, Immigration Law
Education
The University of Texas at Austin 1978 — 1982
Communications, Advertising
San Antonio College 1987 — 1990
Associates in Applied Science, Legal Assistant/Paralegal
Pasadena High School
Rafael Esparza Rafael Esparza's USAA Experience August 2008 - August 2009
Job Customer Service Transportation Concierge at Hyatt Regency and applications developer
Industry Information Technology and Services
Experience
WellMed Medical Management October 2014 - Present
Hyatt Regency October 2010 - Present
John Hernandez IT Company January 2012 - January 2014
USAA August 2008 - August 2009
Skills
Windows, Java, SQL, Microsoft SQL Server, Databases, HTML, JavaScript, Troubleshooting, SharePoint, Software Documentation, Visual Basic, Microsoft Office, SDLC, Business Analysis, C++, .NET, ASP.NET, Active Directory, Access, C#, Database Design, Integration, JSP, Linux, MS Project, MySQL, Operating Systems, Oracle, PHP, PL/SQL, Quality Assurance, Programming, Requirements Analysis, Security, Software Development, Testing, Unix, Visio, Web Development, Web Services, Windows 7, Windows Server, XML, Kendo UI
Education
Texas A&M University 2009 — 2012
Bachelor's Degree, Information Technology and Business, 3.4
San Antonio College 2007 — 2009
Associate's Degree, Computer Programming
San Antonio College 2005 — 2007
Associate's Degree, Computer Graphics
San Antonio College 2003 — 2005
Associate's Degree, Sequential Graphics
WellMed Medical Management October 2014 - Present
Hyatt Regency October 2010 - Present
John Hernandez IT Company January 2012 - January 2014
USAA August 2008 - August 2009
Skills
Windows, Java, SQL, Microsoft SQL Server, Databases, HTML, JavaScript, Troubleshooting, SharePoint, Software Documentation, Visual Basic, Microsoft Office, SDLC, Business Analysis, C++, .NET, ASP.NET, Active Directory, Access, C#, Database Design, Integration, JSP, Linux, MS Project, MySQL, Operating Systems, Oracle, PHP, PL/SQL, Quality Assurance, Programming, Requirements Analysis, Security, Software Development, Testing, Unix, Visio, Web Development, Web Services, Windows 7, Windows Server, XML, Kendo UI
Education
Texas A&M University 2009 — 2012
Bachelor's Degree, Information Technology and Business, 3.4
San Antonio College 2007 — 2009
Associate's Degree, Computer Programming
San Antonio College 2005 — 2007
Associate's Degree, Computer Graphics
San Antonio College 2003 — 2005
Associate's Degree, Sequential Graphics
Gary Yabko, CFP® Gary Yabko, CFP®'s USAA Experience June 2013 - Present
Job Wealth Manager II at USAA Investments
Industry Financial Services
Experience
USAA June 2013 - Present
Skills
Wealth Management, Retirement Planning, Strategic Financial..., Investment Advisory, Investments, Portfolio Management, Mutual Funds, Series 7, Asset Allocation, Retirement, Investment Strategies, Wealth, Equities, Estate Planning, Wealth Management..., Series 63, Certified Financial...
Education
San Diego State University-California State University
USAA June 2013 - Present
Skills
Wealth Management, Retirement Planning, Strategic Financial..., Investment Advisory, Investments, Portfolio Management, Mutual Funds, Series 7, Asset Allocation, Retirement, Investment Strategies, Wealth, Equities, Estate Planning, Wealth Management..., Series 63, Certified Financial...
Education
San Diego State University-California State University
Jack Hamley Jack Hamley's USAA Experience 1984 - 2005
Job Independent Management Consulting Professional
Industry Management Consulting
Experience
USAA 1984 - 2005
Skills
Management professional, IT Technical Systems..., Customer Service..., Organizational analysis..., Process Improvement, Telecommunications, Customer Service, Management, Management Professional, Business Process..., Change Management, Integration, Strategy, Business Process, Management Consulting, Project Portfolio..., Program Management
Education
San Diego State University-California State University 1976 — 1980
BBA, Business Admin
USAA 1984 - 2005
Skills
Management professional, IT Technical Systems..., Customer Service..., Organizational analysis..., Process Improvement, Telecommunications, Customer Service, Management, Management Professional, Business Process..., Change Management, Integration, Strategy, Business Process, Management Consulting, Project Portfolio..., Program Management
Education
San Diego State University-California State University 1976 — 1980
BBA, Business Admin
Linda Kugel Linda Kugel's USAA Experience October 2012 - Present
Job Auto Adjuster at USAA
Industry Insurance
Experience
USAA October 2012 - Present
AT&T January 2012 - September 2012
USAA September 2007 - July 2010
Gentiva Health Services February 1998 - July 2007
Skills
General Management, Team Building, Financial Management, Analysis / Problem..., Event Planning, Office Management, Customer Relations, Call Center, Call Centers, Customer Service, Program Management, Insurance, Budgets, Leadership, Managerial Finance, Microsoft Excel, Microsoft Word, Negotiation, Outlook, PowerPoint, Management, Training
Education
National Institute of Technology, San Antonio 1985 — 1987
Associate of Science (A.S.), Electrical and Electronics Engineering, 4.0
San Antonio College 1982 — 1984
General Studies
Southwest Texas State University 1980 — 1982
General Studies
Seguin High School 1976 — 1979
High School Diploma, General
USAA October 2012 - Present
AT&T January 2012 - September 2012
USAA September 2007 - July 2010
Gentiva Health Services February 1998 - July 2007
Skills
General Management, Team Building, Financial Management, Analysis / Problem..., Event Planning, Office Management, Customer Relations, Call Center, Call Centers, Customer Service, Program Management, Insurance, Budgets, Leadership, Managerial Finance, Microsoft Excel, Microsoft Word, Negotiation, Outlook, PowerPoint, Management, Training
Education
National Institute of Technology, San Antonio 1985 — 1987
Associate of Science (A.S.), Electrical and Electronics Engineering, 4.0
San Antonio College 1982 — 1984
General Studies
Southwest Texas State University 1980 — 1982
General Studies
Seguin High School 1976 — 1979
High School Diploma, General
Jonathon Forsyth Jonathon Forsyth's USAA Experience May 2012 - August 2012
Job Digital Marketing Analyst at Hallmark University
Industry Higher Education
Experience
Hallmark University May 2015 - Present
HEB May 2014 - May 2015
Heart of Texas Realty December 2013 - September 2014
San Antonio Movers and Shakers Radio Talk Show December 2013 - September 2014
USAA May 2012 - August 2012
USAA May 2011 - August 2011
Military City USA Radio Talk Show June 2010 - August 2011
Skills
Research, Microsoft Excel, Matlab, Public Speaking, Event Planning, Leadership, PowerPoint, CSS, Training, Google Maps, Microsoft Word, Microsoft Office, C++, Time Management, Social Networking, Statistics, Analysis, Entrepreneurship, Community Outreach, Marketing Communications, Scenario Planning, Creative Problem Solving, SWOT analysis, Community Building, Community Service, Marketing Strategy, Strategic Thinking, Social Media Marketing, Customer Experience, Business Networking
Education
Texas A&M University 2010 — 2013
Bachelor of Science (BS), Computer Science
San Antonio College
San Antonio College
Hallmark University May 2015 - Present
HEB May 2014 - May 2015
Heart of Texas Realty December 2013 - September 2014
San Antonio Movers and Shakers Radio Talk Show December 2013 - September 2014
USAA May 2012 - August 2012
USAA May 2011 - August 2011
Military City USA Radio Talk Show June 2010 - August 2011
Skills
Research, Microsoft Excel, Matlab, Public Speaking, Event Planning, Leadership, PowerPoint, CSS, Training, Google Maps, Microsoft Word, Microsoft Office, C++, Time Management, Social Networking, Statistics, Analysis, Entrepreneurship, Community Outreach, Marketing Communications, Scenario Planning, Creative Problem Solving, SWOT analysis, Community Building, Community Service, Marketing Strategy, Strategic Thinking, Social Media Marketing, Customer Experience, Business Networking
Education
Texas A&M University 2010 — 2013
Bachelor of Science (BS), Computer Science
San Antonio College
San Antonio College
Roxanna Muzny Roxanna Muzny's USAA Experience March 1988 - June 2000
Job Teacher and Business Professional
Industry Education Management
Experience
NEISD August 2010 - Present
Judson ISD September 2008 - June 2010
Home Accents Shutters June 2000 - October 2007
USAA March 1988 - June 2000
Skills
Curriculum Development, Educational Leadership, Classroom, Classroom Management, Educational Technology, Lesson Planning, Teacher Training, Elementary Education, Literacy, Tutoring, K-12, Staff Development, Differentiated..., Special Education, Teaching, Instructional Technology, Instructional Design, ESL, Higher Education, Business, Management, HR Policies, HRIS, Payroll, Budget Process, Budget Monitoring, Budget Setting, Budget Reconciliation, Compensation & Benefit, Marketing Communications, Employee Training, Employee Wellness, Event Planning, Corporate Events, Nonprofits, Public Speaking, Technology, Microsoft Technologies
Education
San Antonio College
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Business Administration and Management, Management, 3.08
NEISD August 2010 - Present
Judson ISD September 2008 - June 2010
Home Accents Shutters June 2000 - October 2007
USAA March 1988 - June 2000
Skills
Curriculum Development, Educational Leadership, Classroom, Classroom Management, Educational Technology, Lesson Planning, Teacher Training, Elementary Education, Literacy, Tutoring, K-12, Staff Development, Differentiated..., Special Education, Teaching, Instructional Technology, Instructional Design, ESL, Higher Education, Business, Management, HR Policies, HRIS, Payroll, Budget Process, Budget Monitoring, Budget Setting, Budget Reconciliation, Compensation & Benefit, Marketing Communications, Employee Training, Employee Wellness, Event Planning, Corporate Events, Nonprofits, Public Speaking, Technology, Microsoft Technologies
Education
San Antonio College
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Business Administration and Management, Management, 3.08
michael bagley michael bagley's USAA Experience September 2012 - Present
Job Lead Data & Business Solutions Analystat USAA
Industry Financial Services
Experience
USAA September 2012 - Present
USAA 2010 - 2012
USAA 2007 - 2009
USAA 2005 - 2006
Fortune-Net Enterprises 2004 - 2005
USAA 2003 - 2004
USAA 2000 - 2003
USAA 1997 - 2000
USAA 1987 - 1997
Skills
Requirements Gathering, Analytics, Business Analysis, Data Analysis, SDLC, Data Warehousing, Data Mining, Business Intelligence, Business Objects, Data Modeling, ETL, Requirements Analysis, SQL, Analysis, Agile Methodologies, Risk Management, Vendor Management, Business Requirements, Software Project..., Programming, Software Design, Business Process Design, Database Marketing, Mainframe, Data Integration, Business Process..., Business Process, SharePoint, Crystal Reports, Systems Analysis, Databases, Testing, SAS, SAS programming, Enterprise Architecture, Strategy
Education
Texas State University-San Marcos 1989 — 1993
BAAS Interdisciplinary Management, Business, Management, Marketing, and Related Support Services
San Antonio College 1981 — 1985
AAS Computer Programming, Computer Software Engineering
USAA September 2012 - Present
USAA 2010 - 2012
USAA 2007 - 2009
USAA 2005 - 2006
Fortune-Net Enterprises 2004 - 2005
USAA 2003 - 2004
USAA 2000 - 2003
USAA 1997 - 2000
USAA 1987 - 1997
Skills
Requirements Gathering, Analytics, Business Analysis, Data Analysis, SDLC, Data Warehousing, Data Mining, Business Intelligence, Business Objects, Data Modeling, ETL, Requirements Analysis, SQL, Analysis, Agile Methodologies, Risk Management, Vendor Management, Business Requirements, Software Project..., Programming, Software Design, Business Process Design, Database Marketing, Mainframe, Data Integration, Business Process..., Business Process, SharePoint, Crystal Reports, Systems Analysis, Databases, Testing, SAS, SAS programming, Enterprise Architecture, Strategy
Education
Texas State University-San Marcos 1989 — 1993
BAAS Interdisciplinary Management, Business, Management, Marketing, and Related Support Services
San Antonio College 1981 — 1985
AAS Computer Programming, Computer Software Engineering
Stephen Aparicio Stephen Aparicio's USAA Experience June 2011 - July 2011
Job Currently SelfEmployed, looking to take initiative and grow with a successful company.
Industry Insurance
Experience
Nationwide Insurance August 2011 - January 2014
AutoZone September 2011 - December 2011
USAA June 2011 - July 2011
Wells Fargo September 2008 - June 2011
HEB May 2005 - August 2008
Skills
Automotive, Computer Maintenance, Direct Sales, Property & Casualty..., DJ, Computer Programming, Microsoft Office, Sales, Merchandising
Education
San Antonio College 2005 — 2008
Applied Sciences of Computer Programming, Computer Programming
2005 Graduate of Alamo Heights High School
Nationwide Insurance August 2011 - January 2014
AutoZone September 2011 - December 2011
USAA June 2011 - July 2011
Wells Fargo September 2008 - June 2011
HEB May 2005 - August 2008
Skills
Automotive, Computer Maintenance, Direct Sales, Property & Casualty..., DJ, Computer Programming, Microsoft Office, Sales, Merchandising
Education
San Antonio College 2005 — 2008
Applied Sciences of Computer Programming, Computer Programming
2005 Graduate of Alamo Heights High School
Kristi Lopez Flaningan's USAA Experience January 1999 - March 2000
Job Realtor at The Kimberly Davis Group of Keller Williams Realty
Industry Real Estate
Experience
The Kimberly Davis Group of Keller Williams Realty March 2012 - Present
Keller Williams Realty April 2010 - Present
N.S.R. Marketing Rep. March 2010 - Present
USAA January 1999 - March 2000
Broadway Bank November 1995 - January 1998
Skills
First Time Home Buyers, Mortgage Lending, Relocation, Buyer Representation, New Home Sales, Home, Listings, Foreclosures, Selling, Referrals, Real Estate Transactions, Investment Properties, Real Estate, Sellers, Buyers, Single Family Homes, Sales
Education
Madison High School 1987 — 1990
San Antonio College
The Kimberly Davis Group of Keller Williams Realty March 2012 - Present
Keller Williams Realty April 2010 - Present
N.S.R. Marketing Rep. March 2010 - Present
USAA January 1999 - March 2000
Broadway Bank November 1995 - January 1998
Skills
First Time Home Buyers, Mortgage Lending, Relocation, Buyer Representation, New Home Sales, Home, Listings, Foreclosures, Selling, Referrals, Real Estate Transactions, Investment Properties, Real Estate, Sellers, Buyers, Single Family Homes, Sales
Education
Madison High School 1987 — 1990
San Antonio College
Rodney Killough Rodney Killough's USAA Experience November 2012 - Present
Job Contract Administrator at USAA
Industry Financial Services
Experience
USAA November 2012 - Present
USAA January 2001 - November 2012
USAA February 1993 - January 2001
Skills
Vendor Management, Process Improvement, Asset Allocation, Risk Management, Strategic Sourcing, Financial Analysis, Change Management, Customer Service, Business Process..., Business Analysis, Microsoft Excel, Negotiation, Cross-functional Team..., Project Management, Strategic Planning, Analysis, Management
Education
San Antonio College
The Institutes
USAA November 2012 - Present
USAA January 2001 - November 2012
USAA February 1993 - January 2001
Skills
Vendor Management, Process Improvement, Asset Allocation, Risk Management, Strategic Sourcing, Financial Analysis, Change Management, Customer Service, Business Process..., Business Analysis, Microsoft Excel, Negotiation, Cross-functional Team..., Project Management, Strategic Planning, Analysis, Management
Education
San Antonio College
The Institutes
Ernalie Davis Ernalie Davis's USAA Experience April 2014 - Present
Job Claims Representative at USAA
Industry Insurance
Experience
USAA April 2014 - Present
The Hartford August 2005 - April 2014
USAA March 2001 - May 2005
Skills
claims adjuster, Casualty, Claim, Claims Management, Insurance, Liability, Microsoft Office, Property, Series 6, Underwriting, Customer Service, Microsoft Excel, Outlook, Call Centers, Microsoft Word
Education
San Diego Mesa College 1993 — 1996
AS, Medical Assistant
San Diego State University-California State University 1992 — 1994
USAA April 2014 - Present
The Hartford August 2005 - April 2014
USAA March 2001 - May 2005
Skills
claims adjuster, Casualty, Claim, Claims Management, Insurance, Liability, Microsoft Office, Property, Series 6, Underwriting, Customer Service, Microsoft Excel, Outlook, Call Centers, Microsoft Word
Education
San Diego Mesa College 1993 — 1996
AS, Medical Assistant
San Diego State University-California State University 1992 — 1994
Noel Morales's USAA Experience January 2013 - Present
Job Software Developer
Industry Information Technology and Services
Experience
USAA January 2013 - Present
Autozone September 2007 - January 2013
USAA May 2012 - August 2012
Skills
Customer Service, Customer Satisfaction, Troubleshooting, Teamwork, Technical Support, SQL, HTML, Java, Testing, Linux, Programming
Education
The University of Texas at San Antonio 2011 — 2012
Bachelor of Business Administration (B.B.A.), Information Systems
San Antonio College 2009 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
USAA January 2013 - Present
Autozone September 2007 - January 2013
USAA May 2012 - August 2012
Skills
Customer Service, Customer Satisfaction, Troubleshooting, Teamwork, Technical Support, SQL, HTML, Java, Testing, Linux, Programming
Education
The University of Texas at San Antonio 2011 — 2012
Bachelor of Business Administration (B.B.A.), Information Systems
San Antonio College 2009 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Terra Knirsch Terra Knirsch's USAA Experience September 2009 - February 2013
Job Environmental Science Major at UTSA
Industry Environmental Services
Experience
USAA September 2009 - February 2013
Verizon Wireless August 2007 - July 2009
Citi August 2006 - August 2007
Skills
Training, Sales, Banking, Customer Service, Call Centers, Customer Experience, Team Leadership, Credit, Financial Services, Microsoft Office, Credit Cards, Coaching, Loans, Critical Thinking, Employee Training, Teamwork, Environmental Science, Underwriting, Data Entry, Customer Retention, Relationship Management, Credit Risk, Loan Servicing
Education
The University of Texas at San Antonio 2012 — 2015
Bachelor's Degree, Environmental Science
San Antonio College 2010 — 2012
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Communications Arts High School 1997 — 2001
High School
USAA September 2009 - February 2013
Verizon Wireless August 2007 - July 2009
Citi August 2006 - August 2007
Skills
Training, Sales, Banking, Customer Service, Call Centers, Customer Experience, Team Leadership, Credit, Financial Services, Microsoft Office, Credit Cards, Coaching, Loans, Critical Thinking, Employee Training, Teamwork, Environmental Science, Underwriting, Data Entry, Customer Retention, Relationship Management, Credit Risk, Loan Servicing
Education
The University of Texas at San Antonio 2012 — 2015
Bachelor's Degree, Environmental Science
San Antonio College 2010 — 2012
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Communications Arts High School 1997 — 2001
High School
Monica Knowles Monica Knowles's USAA Experience May 1995 - January 1998
Job Owner of Consider It Done
Industry Consumer Services
Experience
Consider It Done- Personal Assistant and Concierge Service November 2013 - Present
Trinity United Methodist School 2007 - 2012
USAA May 1995 - January 1998
Skills
Physical Education, Mortgage Banking, retail management, Fitness, Time Management, Management, Relocation, Teaching, Research, Customer Service, Team Building, Training, Leadership, Sales, Customer Satisfaction, Building Relationships, Athletics, Customer Retention, Elementary Education
Education
Texas State University-San Marcos 1986 — 1989
Bachelor of Science (BS), Fashion Merchandising
San Antonio College 1985 — 1986
John Jay Alumni 1985
Consider It Done- Personal Assistant and Concierge Service November 2013 - Present
Trinity United Methodist School 2007 - 2012
USAA May 1995 - January 1998
Skills
Physical Education, Mortgage Banking, retail management, Fitness, Time Management, Management, Relocation, Teaching, Research, Customer Service, Team Building, Training, Leadership, Sales, Customer Satisfaction, Building Relationships, Athletics, Customer Retention, Elementary Education
Education
Texas State University-San Marcos 1986 — 1989
Bachelor of Science (BS), Fashion Merchandising
San Antonio College 1985 — 1986
John Jay Alumni 1985
Manuel Calvillo's USAA Experience November 1998 - Present
Job IT Tech at USAA
Industry Financial Services
Experience
USAA November 1998 - Present
Wildwood Management March 1991 - February 1997
Skills
Software Documentation, VoIP, Banking, ITIL Certified
Education
San Antonio College 1998 — 2000
IT, CIS
USAA November 1998 - Present
Wildwood Management March 1991 - February 1997
Skills
Software Documentation, VoIP, Banking, ITIL Certified
Education
San Antonio College 1998 — 2000
IT, CIS
Katrina Loud Katrina Loud's USAA Experience December 1986 - August 1991
Job Owner/Nail Specialist at Élite Mobile Spa
Industry Events Services
Experience
Élite Mobile Spa 2001 - Present
Hair Unlimited, San Antonio, Texas December 1995 - December 2009
USAA December 1986 - August 1991
Skills
Social Media, Social Media Marketing, Social Networking, Public Relations, Marketing, Marketing Communications, Advertising, Public Speaking, Strategic Planning
Education
San Antonio Beauty College 1986 — 1986
Nail Specialist, Nail Technician/Specialist and Manicurist
San Antonio College 1985 — 1986
Business, Management, Marketing, and Related Support Services
Élite Mobile Spa 2001 - Present
Hair Unlimited, San Antonio, Texas December 1995 - December 2009
USAA December 1986 - August 1991
Skills
Social Media, Social Media Marketing, Social Networking, Public Relations, Marketing, Marketing Communications, Advertising, Public Speaking, Strategic Planning
Education
San Antonio Beauty College 1986 — 1986
Nail Specialist, Nail Technician/Specialist and Manicurist
San Antonio College 1985 — 1986
Business, Management, Marketing, and Related Support Services
Pete Morris, PMP, PMI-ACP Pete Morris, PMP, PMI-ACP's USAA Experience February 2005 - April 2005
Job Senior Process Improvement Engineer at INDUS Technology
Industry Computer Software
Experience
INDUS Technology, Inc. August 2010 - Present
InnovaSystems International October 2005 - June 2010
USAA February 2005 - April 2005
RediStaff Consulting Group June 2003 - January 2005
Government Marketing Group (GMG), Inc. October 2001 - April 2003
ALLTEL Information Systems May 1998 - September 2001
Fidelity National Information Services (FIS) May 1998 - September 2001
Trandes Corporation September 1996 - April 1998
IIT Research Institute 1979 - 1996
Alion Science and Technology 1979 - 1996
Skills
PMP, Requirements Analysis, Integration, CMMI, Program Management, Process Improvement, SDLC, MS Project, Agile Methodologies, Enterprise Software, Databases, Quality Assurance, Business Process..., PMO, Project Planning, Software Project..., Testing, Requirements Management, Cross-functional Team..., Software Development, Process Engineering, Software Documentation, Project Management, Risk Management, Change Management, Systems Engineering, SharePoint, Scrum, Configuration Management, Team Leadership, Process Simulation, Training, Visio, Process Development, Agile, Earned Value Management, Agile Project Management, Engineering Management
Education
Project Management Institute
Professional Certification, PMI Agile Certified Practitioner (PMI-ACP)
University of South Florida 1972 — 1975
BSc Engineering Management, Engineering, Business
San Diego State University-California State University
Project Management Certificate, Project Management
INDUS Technology, Inc. August 2010 - Present
InnovaSystems International October 2005 - June 2010
USAA February 2005 - April 2005
RediStaff Consulting Group June 2003 - January 2005
Government Marketing Group (GMG), Inc. October 2001 - April 2003
ALLTEL Information Systems May 1998 - September 2001
Fidelity National Information Services (FIS) May 1998 - September 2001
Trandes Corporation September 1996 - April 1998
IIT Research Institute 1979 - 1996
Alion Science and Technology 1979 - 1996
Skills
PMP, Requirements Analysis, Integration, CMMI, Program Management, Process Improvement, SDLC, MS Project, Agile Methodologies, Enterprise Software, Databases, Quality Assurance, Business Process..., PMO, Project Planning, Software Project..., Testing, Requirements Management, Cross-functional Team..., Software Development, Process Engineering, Software Documentation, Project Management, Risk Management, Change Management, Systems Engineering, SharePoint, Scrum, Configuration Management, Team Leadership, Process Simulation, Training, Visio, Process Development, Agile, Earned Value Management, Agile Project Management, Engineering Management
Education
Project Management Institute
Professional Certification, PMI Agile Certified Practitioner (PMI-ACP)
University of South Florida 1972 — 1975
BSc Engineering Management, Engineering, Business
San Diego State University-California State University
Project Management Certificate, Project Management
Risa Culpepper Risa Culpepper's USAA Experience August 1996 - May 1999
Job Legal Secretary/Legal Assistant at Seeking employment
Industry Legal Services
Experience
Seeking employment August 2015 - Present
Temporary Assignments while Seeking Full-time Employment September 2014 - August 2015
Cavaretta, Katona & Francis, PLLC July 2013 - February 2014
Curney Farmer House & Osuna, P.C. June 2012 - March 2013
The O'Quinn Law Firm 2009 - 2010
Davis, Cedillo & Mendoza, Inc. August 2002 - December 2008
The Scooter Store August 1999 - February 2002
USAA August 1996 - May 1999
Ball & Weed, P.C. August 1994 - February 1996
Brazle & Pfeuffer, LLP June 1993 - June 1994
Skills
Legal secretary with 20..., Extensive computer..., MS Word, WordPerfect,..., ProDocs, EDocs, Client..., Juris, Westlaw,..., Typing 80 wpm. ..., Notary Public., Civil Litigation, Litigation, Commercial Litigation, Notary Public, Personal Injury..., Personal Injury, Class Actions, Criminal Law, Document Review, Legal Writing, Torts, Pleadings, Legal Assistance, Legal Research, Product Liability, Arbitration, Depositions, Mediation, Medical Malpractice, Legal Documents, Corporate Law, Family Law, Courts, Litigation Support, Trials, Wordperfect
Education
San Antonio College 1988 — 1990
Associate's degree, Legal Assisting Technology
New Braunfels High School
High School Diploma, College Prep
Vanden High School
Seeking employment August 2015 - Present
Temporary Assignments while Seeking Full-time Employment September 2014 - August 2015
Cavaretta, Katona & Francis, PLLC July 2013 - February 2014
Curney Farmer House & Osuna, P.C. June 2012 - March 2013
The O'Quinn Law Firm 2009 - 2010
Davis, Cedillo & Mendoza, Inc. August 2002 - December 2008
The Scooter Store August 1999 - February 2002
USAA August 1996 - May 1999
Ball & Weed, P.C. August 1994 - February 1996
Brazle & Pfeuffer, LLP June 1993 - June 1994
Skills
Legal secretary with 20..., Extensive computer..., MS Word, WordPerfect,..., ProDocs, EDocs, Client..., Juris, Westlaw,..., Typing 80 wpm. ..., Notary Public., Civil Litigation, Litigation, Commercial Litigation, Notary Public, Personal Injury..., Personal Injury, Class Actions, Criminal Law, Document Review, Legal Writing, Torts, Pleadings, Legal Assistance, Legal Research, Product Liability, Arbitration, Depositions, Mediation, Medical Malpractice, Legal Documents, Corporate Law, Family Law, Courts, Litigation Support, Trials, Wordperfect
Education
San Antonio College 1988 — 1990
Associate's degree, Legal Assisting Technology
New Braunfels High School
High School Diploma, College Prep
Vanden High School
Lisa Beltran Lisa Beltran's USAA Experience September 1997 - July 2001
Job Beltran Insurance Group
Industry Insurance
Experience
Farmers Insurance Group of Companies April 2012 - Present
Molina Healthcare October 2007 - November 2011
USAA September 1997 - July 2001
Education
San Antonio College 1989 — 1992
Highlands High School 1984 — 1989
University of Farmers
Insurance
Farmers Insurance Group of Companies April 2012 - Present
Molina Healthcare October 2007 - November 2011
USAA September 1997 - July 2001
Education
San Antonio College 1989 — 1992
Highlands High School 1984 — 1989
University of Farmers
Insurance
Ryan Neary Ryan Neary's USAA Experience 2009 - 2010
Job Analyst at US Courts
Industry Entertainment
Experience
US Courts June 2012 - Present
Clear Channel Entertainment June 2010 - Present
USAA 2009 - 2010
Volt Technical Resources January 2009 - July 2009
Skills
Windows XP Pro, Active Directory, Blackberry Enterprise..., Android, DNS, Ethernet, iPhone Support, iPad, TCP/IP, Windows 7, Windows Domain, Technical Support, Networking, Troubleshooting, VoIP, Databases, Wireless, Lotus Notes, Microsoft Office, Customer Service, Account Management
Education
The University of Texas at San Antonio 2008 — 2009
San Antonio College 2005 — 2006
Computer Science
US Courts June 2012 - Present
Clear Channel Entertainment June 2010 - Present
USAA 2009 - 2010
Volt Technical Resources January 2009 - July 2009
Skills
Windows XP Pro, Active Directory, Blackberry Enterprise..., Android, DNS, Ethernet, iPhone Support, iPad, TCP/IP, Windows 7, Windows Domain, Technical Support, Networking, Troubleshooting, VoIP, Databases, Wireless, Lotus Notes, Microsoft Office, Customer Service, Account Management
Education
The University of Texas at San Antonio 2008 — 2009
San Antonio College 2005 — 2006
Computer Science
Jesse Noriega Jesse Noriega's USAA Experience October 1989 - July 2011
Job IT Application Analyst at Trinity Millennium Group
Industry Computer Software
Experience
Trinity Millennium Group January 2014 - Present
Trinity Millennium Group February 2013 - January 2014
Global Shop Solutions October 2012 - February 2013
Trinity Millennium Group October 2011 - January 2012
USAA October 1989 - July 2011
Anheuser-Busch January 1989 - May 1989
Skills
SQL, Databases, COBOL, JavaScript, DB2, Java, PHP, Business Analysis, Mainframe, Operating Systems, CSS, IMS DB/DC, HTML, Web Development, C++, Business Objects, Easytrieve, Windows 7, Program Management, Websphere, SDLC, SharePoint
Education
The University of Texas at San Antonio 1985 — 1991
Bachelor of Science, Computer Science
San Antonio College 2010 — 2012
Associate of Science (A.S.), Computer Programming, A
Trinity Millennium Group January 2014 - Present
Trinity Millennium Group February 2013 - January 2014
Global Shop Solutions October 2012 - February 2013
Trinity Millennium Group October 2011 - January 2012
USAA October 1989 - July 2011
Anheuser-Busch January 1989 - May 1989
Skills
SQL, Databases, COBOL, JavaScript, DB2, Java, PHP, Business Analysis, Mainframe, Operating Systems, CSS, IMS DB/DC, HTML, Web Development, C++, Business Objects, Easytrieve, Windows 7, Program Management, Websphere, SDLC, SharePoint
Education
The University of Texas at San Antonio 1985 — 1991
Bachelor of Science, Computer Science
San Antonio College 2010 — 2012
Associate of Science (A.S.), Computer Programming, A
Johnny Deosdade's USAA Experience January 1998 - January 1999
Job Senior Account Executive at San Antonio Current
Industry Media Production
Experience
San Antonio Current March 2013 - Present
San Antonio Current August 2011 - Present
Little Things Photography August 2009 - June 2011
Disability Services of the Southwest May 2007 - August 2007
EasyFile Tax Return Center January 2007 - April 2007
Butt Grocery Company January 2001 - January 2005
USAA January 1998 - January 1999
Skills
Customer Service, Marketing, Facebook, Management, Social Media Marketing, Social Media, Advertising, Budgets, Event Management, Marketing Communications, Online Advertising, Public Relations, Sales, Social Networking
Education
The University of Texas at San Antonio 2009 — 2011
Bachelor of Arts (BA), Communication and Media Studies
Tom C. Clark High School
San Antonio College
University of Texas
San Antonio Current March 2013 - Present
San Antonio Current August 2011 - Present
Little Things Photography August 2009 - June 2011
Disability Services of the Southwest May 2007 - August 2007
EasyFile Tax Return Center January 2007 - April 2007
Butt Grocery Company January 2001 - January 2005
USAA January 1998 - January 1999
Skills
Customer Service, Marketing, Facebook, Management, Social Media Marketing, Social Media, Advertising, Budgets, Event Management, Marketing Communications, Online Advertising, Public Relations, Sales, Social Networking
Education
The University of Texas at San Antonio 2009 — 2011
Bachelor of Arts (BA), Communication and Media Studies
Tom C. Clark High School
San Antonio College
University of Texas
Lisa Aguayo's USAA Experience 2002 - 2004
Job Claim Specialist II, Casualty Bodily Injury at Nationwide Insurance Company
Industry Insurance
Experience
Nationwide Insurance Company December 2013 - Present
The Hartford 2007 - November 2013
Loya Insurance Group 2005 - 2007
USAA 2002 - 2004
Skills
AIC, AIS, Arbitration, Insurance, Negotiation, Property & Casualty..., Casualty, Liability, Claims Management, Claim, Commercial Insurance, General Insurance, Underwriting, Subrogation, Claim Investigation, Casualty Insurance, Workers Compensation
Education
University of the Incarnate Word 2014 — 2017
Doctor of Business Administration (DBA)
University of the Incarnate Word 2013 — 2014
Master of Business Administration (MBA)
University of the Incarnate Word 2011 — 2013
BSBA -Concentration in Management, Management
San Antonio College
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Nationwide Insurance Company December 2013 - Present
The Hartford 2007 - November 2013
Loya Insurance Group 2005 - 2007
USAA 2002 - 2004
Skills
AIC, AIS, Arbitration, Insurance, Negotiation, Property & Casualty..., Casualty, Liability, Claims Management, Claim, Commercial Insurance, General Insurance, Underwriting, Subrogation, Claim Investigation, Casualty Insurance, Workers Compensation
Education
University of the Incarnate Word 2014 — 2017
Doctor of Business Administration (DBA)
University of the Incarnate Word 2013 — 2014
Master of Business Administration (MBA)
University of the Incarnate Word 2011 — 2013
BSBA -Concentration in Management, Management
San Antonio College
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Eric Bieri, FSA Eric Bieri, FSA's USAA Experience November 2014 - Present
Job Life Pricing Actuary at USAA
Industry Financial Services
Experience
USAA November 2014 - Present
John Hancock Life Insurance Company (U.S.A.) January 2009 - November 2014
USAA August 2007 - December 2008
Southwestern College 2006 - 2007
San Diego State University 2005 - 2007
The Retirement Group June 2005 - March 2006
Skills
Actuarial Science, Data Analysis, Statistics, SAS, ALM, Insurance, Financial Modeling, Valuation, Retirement Planning, Risk Management, Access, Microsoft Excel, Financial Risk, Reinsurance, Fixed Annuities, Life Insurance, Analysis
Education
San Diego State University-California State University 2005 — 2007
M.S., Mathematics
USAA November 2014 - Present
John Hancock Life Insurance Company (U.S.A.) January 2009 - November 2014
USAA August 2007 - December 2008
Southwestern College 2006 - 2007
San Diego State University 2005 - 2007
The Retirement Group June 2005 - March 2006
Skills
Actuarial Science, Data Analysis, Statistics, SAS, ALM, Insurance, Financial Modeling, Valuation, Retirement Planning, Risk Management, Access, Microsoft Excel, Financial Risk, Reinsurance, Fixed Annuities, Life Insurance, Analysis
Education
San Diego State University-California State University 2005 — 2007
M.S., Mathematics
Johnny Hearn Johnny Hearn's USAA Experience August 1987 - Present
Job
Industry Computer Software
Experience
USAA August 1987 - Present
University of Texas Health Science Center at San Antonio May 1981 - August 1987
Skills
Leadership, Team Leadership, Professional Mentoring, SDLC, Project Management, Offshore Management, Offshore Software..., Offshore Operations, Technical Recruiting, College Recruiting, Process Improvement, Program Management, Change Management, CRM, Vendor Management, Resource Management, Business Process, Agile Methodologies, Business Intelligence, Software Project...
Education
Texas State University 1985 — 1987
San Antonio College 1978 — 1981
AA, Computer Programming
Yokota High School 1974 — 1976
USAA August 1987 - Present
University of Texas Health Science Center at San Antonio May 1981 - August 1987
Skills
Leadership, Team Leadership, Professional Mentoring, SDLC, Project Management, Offshore Management, Offshore Software..., Offshore Operations, Technical Recruiting, College Recruiting, Process Improvement, Program Management, Change Management, CRM, Vendor Management, Resource Management, Business Process, Agile Methodologies, Business Intelligence, Software Project...
Education
Texas State University 1985 — 1987
San Antonio College 1978 — 1981
AA, Computer Programming
Yokota High School 1974 — 1976
Richard I. Idrogo Richard I. Idrogo's USAA Experience 2007 - 2013
Job Financial Services Professional
Industry Financial Services
Experience
USAA 2007 - 2013
Citi April 2001 - April 2006
Skills
Banking, Mortgage Lending, Consulting, Compliance, New Business Development, Customer Service, Sales, Direct Sales, Supervisory Experience, Customer Satisfaction, Sales Management, Sales Operations, Loans, Program Management, Finance
Education
San Antonio College
Tom C. Clark High School
USAA 2007 - 2013
Citi April 2001 - April 2006
Skills
Banking, Mortgage Lending, Consulting, Compliance, New Business Development, Customer Service, Sales, Direct Sales, Supervisory Experience, Customer Satisfaction, Sales Management, Sales Operations, Loans, Program Management, Finance
Education
San Antonio College
Tom C. Clark High School
Jerome Villaraza Jerome Villaraza's USAA Experience November 2009 - January 2011
Job Desktop Analyst at Inserso
Industry Information Technology and Services
Experience
Inserso January 2012 - Present
USAA November 2009 - January 2011
Skills
Desktop Administration, Windows 7, CompTIA, MCT, Avaya Communication..., Remote Desktop, Cisco VoIP, Laptops, SCCM, Networking, Troubleshooting, Technical Support, Active Directory, Windows XP, BMC Remedy, VPN, Windows Server, Cisco Routers, Printers, System Administration
Education
San Antonio College 2007 — 2008
Inserso January 2012 - Present
USAA November 2009 - January 2011
Skills
Desktop Administration, Windows 7, CompTIA, MCT, Avaya Communication..., Remote Desktop, Cisco VoIP, Laptops, SCCM, Networking, Troubleshooting, Technical Support, Active Directory, Windows XP, BMC Remedy, VPN, Windows Server, Cisco Routers, Printers, System Administration
Education
San Antonio College 2007 — 2008
Shae Saleh Shae Saleh's USAA Experience April 2013 - January 2014
Job Insurance Agent
Industry Insurance
Experience
USAA April 2013 - January 2014
Catholic Charities October 2011 - March 2013
Wells Fargo November 2003 - March 2005
Skills
Resume Writing, Refugees, Job Search Strategies, Workforce Development, Banking, Collections, Interviews, Job Search, Recruiting, Interview Preparation, Career Assessment, Coaching, Career Development, Customer Satisfaction, Hiring, Job Coaching, Leadership Development, New Hire Orientations, Sales, Staff Development, Customer Service, Leadership, Management, Team Building
Education
San Antonio College 2010 — 2010
Certificate, Telecommunications Technology/Technician
University of Iowa 1999 — 2003
Bachelor of Arts (B.A.), Communication, General
USAA April 2013 - January 2014
Catholic Charities October 2011 - March 2013
Wells Fargo November 2003 - March 2005
Skills
Resume Writing, Refugees, Job Search Strategies, Workforce Development, Banking, Collections, Interviews, Job Search, Recruiting, Interview Preparation, Career Assessment, Coaching, Career Development, Customer Satisfaction, Hiring, Job Coaching, Leadership Development, New Hire Orientations, Sales, Staff Development, Customer Service, Leadership, Management, Team Building
Education
San Antonio College 2010 — 2010
Certificate, Telecommunications Technology/Technician
University of Iowa 1999 — 2003
Bachelor of Arts (B.A.), Communication, General
Daud Kamin's USAA Experience September 2010 - June 2013
Job IT Technical Services Manager at EMC
Industry Information Technology and Services
Experience
EMC June 2013 - Present
USAA September 2010 - June 2013
EMC May 2004 - September 2010
Skills
Visual C#, Java, WebSphere Application..., JBoss Application Server, Weblogic Administration, XML, Requirements Analysis, Database Design, Microsoft SQL Server, Software Engineering, Software Development, Software Design, Data Warehousing, Hibernate, RESTful WebServices, SDLC, Agile & Waterfall..., Process Improvement, Technical Leadership, Strategic Planning, IT Risk Management, Quality Management, Software Project..., Web Services, Agile Methodologies, Business Process, Integration, Enterprise Architecture, SOA, Java Enterprise Edition, Oracle, Weblogic, Unix, Solaris, Solution Architecture, Cloud Computing, Enterprise Software, SQL, Agile Project Management, Databases, Websphere, JSP, Web Applications, Object Oriented Design, Enterprise Content..., VMware, Vendor Management, SOAP, REST, Professional Services
Education
Walden University 2013 — 2016
Doctor of Information Technology, Information Technology
Walden University 2010 — 2013
Master of Science (M.S.), Software Engineering, 3.97
San Diego State University-California State University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
EMC June 2013 - Present
USAA September 2010 - June 2013
EMC May 2004 - September 2010
Skills
Visual C#, Java, WebSphere Application..., JBoss Application Server, Weblogic Administration, XML, Requirements Analysis, Database Design, Microsoft SQL Server, Software Engineering, Software Development, Software Design, Data Warehousing, Hibernate, RESTful WebServices, SDLC, Agile & Waterfall..., Process Improvement, Technical Leadership, Strategic Planning, IT Risk Management, Quality Management, Software Project..., Web Services, Agile Methodologies, Business Process, Integration, Enterprise Architecture, SOA, Java Enterprise Edition, Oracle, Weblogic, Unix, Solaris, Solution Architecture, Cloud Computing, Enterprise Software, SQL, Agile Project Management, Databases, Websphere, JSP, Web Applications, Object Oriented Design, Enterprise Content..., VMware, Vendor Management, SOAP, REST, Professional Services
Education
Walden University 2013 — 2016
Doctor of Information Technology, Information Technology
Walden University 2010 — 2013
Master of Science (M.S.), Software Engineering, 3.97
San Diego State University-California State University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
Rose Quiroga Rose Quiroga's USAA Experience April 1986 - February 2002
Job The Premier Realty Group
Industry Real Estate
Experience
The Premier Realty Group January 1986 - Present
USAA April 1986 - February 2002
Skills
Sellers, Condos, New Home Construction, Real Estate, Property Management, FHA, HAFA, Graduate Real Estate..., Commercial Real Estate, ABR Designation, Accredited Luxury Home, Duplexes, VA loans, Short Sales, Refinance, Mortgage Lending, REO, Buyer Representation, Foreclosures, Listings, New Home Sales, Move Up Buyers, Buyers, Referrals, Townhomes, Single Family Homes
Education
San Antonio College 1983 — 1985
Associate's Degree, Business & Real Estate
San Antonio vCollege 1982 — 1985
Associate's Degree, Buisness
Burbank High School
San Antonio College
Associate's degree, Real Estate
The Premier Realty Group January 1986 - Present
USAA April 1986 - February 2002
Skills
Sellers, Condos, New Home Construction, Real Estate, Property Management, FHA, HAFA, Graduate Real Estate..., Commercial Real Estate, ABR Designation, Accredited Luxury Home, Duplexes, VA loans, Short Sales, Refinance, Mortgage Lending, REO, Buyer Representation, Foreclosures, Listings, New Home Sales, Move Up Buyers, Buyers, Referrals, Townhomes, Single Family Homes
Education
San Antonio College 1983 — 1985
Associate's Degree, Business & Real Estate
San Antonio vCollege 1982 — 1985
Associate's Degree, Buisness
Burbank High School
San Antonio College
Associate's degree, Real Estate
Pam Harter Pam Harter's USAA Experience September 1983 - September 2006
Job Member of the Board of Directors at San Antonio Blues Society
Industry Music
Experience
San Antonio Blues Society June 2013 - Present
Keith Harter Music September 2006 - Present
USAA September 1983 - September 2006
Skills
Marketing Communications, Social Media, Marketing, Corporate Communications, Social Media Marketing, Public Relations, Internal Communications, Media Relations, Strategic Communications, Video, Broadcast
Education
Trinity University 1980 — 1981
B.A., JBF
University of North Texas 1978 — 1980
Bachelor of Arts (B.A.), JBF
San Antonio College 1976 — 1978
A.A.S., RTF
Wiltshire Elementary 1963 — 1968
San Antonio Blues Society June 2013 - Present
Keith Harter Music September 2006 - Present
USAA September 1983 - September 2006
Skills
Marketing Communications, Social Media, Marketing, Corporate Communications, Social Media Marketing, Public Relations, Internal Communications, Media Relations, Strategic Communications, Video, Broadcast
Education
Trinity University 1980 — 1981
B.A., JBF
University of North Texas 1978 — 1980
Bachelor of Arts (B.A.), JBF
San Antonio College 1976 — 1978
A.A.S., RTF
Wiltshire Elementary 1963 — 1968
Lela Hamilton Lela Hamilton's USAA Experience May 2008 - February 2009
Job Shell
Industry Medical Practice
Experience
Shell Oil Company May 2010 - Present
American Cancer Society January 2007 - Present
American Cancer Society/Cranial Prosthetics Supply Services January 2007 - Present
Texas State of Insurance January 2005 - Present
Hair Specialty Supply November 1998 - April 2011
USAA May 2008 - February 2009
Benson Honda August 2005 - August 2007
Benson Honda August 2005 - August 2007
Prime Time Newspapers October 2004 - July 2005
City of Atlanta March 2003 - July 2004
Skills
Marketing, Customer Service, Training, Sales, CRM, Access, Healthcare, Marketing Strategy, Management, Recruiting, Outlook, Customer Satisfaction, Time Management, Human Resources, Advertising, Analysis, Hospitals, Business Development, Employee Benefits, Call Centers
Education
University of Phoenix 2003 — 2007
BSBM, Business Management
San Antonio College 1991 — 1994
AAS, RTF
San Antonio College
Mass Communications; Associate of Applied Science
University of Phoenix
Bachelors, Science Studies; Business Management
Shell Oil Company May 2010 - Present
American Cancer Society January 2007 - Present
American Cancer Society/Cranial Prosthetics Supply Services January 2007 - Present
Texas State of Insurance January 2005 - Present
Hair Specialty Supply November 1998 - April 2011
USAA May 2008 - February 2009
Benson Honda August 2005 - August 2007
Benson Honda August 2005 - August 2007
Prime Time Newspapers October 2004 - July 2005
City of Atlanta March 2003 - July 2004
Skills
Marketing, Customer Service, Training, Sales, CRM, Access, Healthcare, Marketing Strategy, Management, Recruiting, Outlook, Customer Satisfaction, Time Management, Human Resources, Advertising, Analysis, Hospitals, Business Development, Employee Benefits, Call Centers
Education
University of Phoenix 2003 — 2007
BSBM, Business Management
San Antonio College 1991 — 1994
AAS, RTF
San Antonio College
Mass Communications; Associate of Applied Science
University of Phoenix
Bachelors, Science Studies; Business Management
Rebecca Estrada Rebecca Estrada's USAA Experience 1989 - 1999
Job Agent at Keller Williams Realty
Industry Real Estate
Experience
Self-employed AgentKeller Williams Realty2012 - Present
Jostens 1999 - 2011
USAA 1989 - 1999
Skills
Single Family Homes, New Home Sales, First Time Home Buyers, Buyer's Agent, Existing Home Sales, Real Estate License, Listing Homes, Real Estate
Education
Champion School of Real Estate
E-edge
San Antonio College
Self-employed AgentKeller Williams Realty2012 - Present
Jostens 1999 - 2011
USAA 1989 - 1999
Skills
Single Family Homes, New Home Sales, First Time Home Buyers, Buyer's Agent, Existing Home Sales, Real Estate License, Listing Homes, Real Estate
Education
Champion School of Real Estate
E-edge
San Antonio College
Bill Noble Bill Noble's USAA Experience 1994 - 1997
Job President/CEO, Noble Strategic Partners
Industry Public Relations and Communications
Experience
Noble Strategic Partners December 2004 - Present
Governor of Texas Rick Perry 2003 - 2004
Republican Party of Texas Coordinated Campaign 2002/2004 2002 - 2004
Fleishman-Hillard 2000 - 2003
Bush/Cheney 2000 Campaign 1999 - 2001
AAA Texas 1997 - 1999
USAA 1994 - 1997
Bush/Quayle June 1992 - November 1992
The Wexler Group/Hill & Knowlton 1990 - 1992
Associated Students San Diego State University 1986 - 1987
Skills
Government Relations, Media Relations, Public Relations, Community Relations, Government Affairs, Corporate Communications, Public Policy, Spokesperson, Campaigns, Public Affairs, Government, Strategic Communications, Political Campaigns, Community Development, Strategy, Fundraising, Grassroots Organizing, Press Releases, Marketing Communications, Community Outreach, Program Management, Management, Politics, Reputation Management, Message Development, Lobbying, Public Speaking, Strategic Planning, Crisis Communications, Nonprofits, Internal Communications, Political Communication, Political Consulting, Legislative Relations, Newsletters, Legislation, Coalitions, Policy Analysis, Communication Training, Grassroots
Education
The University of Texas at San Antonio 1995 — 1997
MBA, Business Administration
San Diego State University-California State University 1982 — 1987
BS, Finance
Noble Strategic Partners December 2004 - Present
Governor of Texas Rick Perry 2003 - 2004
Republican Party of Texas Coordinated Campaign 2002/2004 2002 - 2004
Fleishman-Hillard 2000 - 2003
Bush/Cheney 2000 Campaign 1999 - 2001
AAA Texas 1997 - 1999
USAA 1994 - 1997
Bush/Quayle June 1992 - November 1992
The Wexler Group/Hill & Knowlton 1990 - 1992
Associated Students San Diego State University 1986 - 1987
Skills
Government Relations, Media Relations, Public Relations, Community Relations, Government Affairs, Corporate Communications, Public Policy, Spokesperson, Campaigns, Public Affairs, Government, Strategic Communications, Political Campaigns, Community Development, Strategy, Fundraising, Grassroots Organizing, Press Releases, Marketing Communications, Community Outreach, Program Management, Management, Politics, Reputation Management, Message Development, Lobbying, Public Speaking, Strategic Planning, Crisis Communications, Nonprofits, Internal Communications, Political Communication, Political Consulting, Legislative Relations, Newsletters, Legislation, Coalitions, Policy Analysis, Communication Training, Grassroots
Education
The University of Texas at San Antonio 1995 — 1997
MBA, Business Administration
San Diego State University-California State University 1982 — 1987
BS, Finance
Molly Castillo Molly Castillo's USAA Experience March 1972 - July 1975
Job Technical Writer Advisor at GE Oil and Gas
Industry Oil & Energy
Experience
GE Oil and Gas February 1979 - Present
Kentucky Fried Chicken Houston Headquarters January 1976 - October 1978
USAA March 1972 - July 1975
Skills
Oil/Gas, Energy, Petroleum, Gas, Project Management, Engineering, Offshore Drilling, Onshore, Upstream, Project Planning, Drilling, Commissioning, Energy Industry, Oil & Gas Industry, Project Engineering
Education
San Antonio College 1969 — 1971
Associate of Arts (AA), Public Administration
Hallandale High School 1964 — 1969
High school Degree, Academic, A and B
GE Oil and Gas February 1979 - Present
Kentucky Fried Chicken Houston Headquarters January 1976 - October 1978
USAA March 1972 - July 1975
Skills
Oil/Gas, Energy, Petroleum, Gas, Project Management, Engineering, Offshore Drilling, Onshore, Upstream, Project Planning, Drilling, Commissioning, Energy Industry, Oil & Gas Industry, Project Engineering
Education
San Antonio College 1969 — 1971
Associate of Arts (AA), Public Administration
Hallandale High School 1964 — 1969
High school Degree, Academic, A and B
Lisa Sanchez Hancock PHR, ACSR Lisa Sanchez Hancock PHR, ACSR's USAA Experience February 2000 - September 2001
Job Employee Benefits Management Team at Amcorp Insurance
Industry Insurance
Experience
Amcorp Insurance July 2013 - Present
USI Insurance formerly BBVA Compass Insurance March 2012 - May 2013
BBVA Compass Insurance April 2002 - March 2012
USAA February 2000 - September 2001
USAA February 1997 - February 2000
Skills
COBRA, Insurance, Health Savings Accounts, Benefits Administration, FSA, Sales, Management, Customer Service, Communication, Marketing, Training, Disability Insurance, Employee Benefits, Human Resources, Brokers, Life Insurance, Health Insurance
Education
The University of Texas at San Antonio 1988 — 1992
Bachelor's, Marketing
San Antonio College 1988 — 1990
Associates, Public Relations, Advertising, and Applied Communication
Amcorp Insurance July 2013 - Present
USI Insurance formerly BBVA Compass Insurance March 2012 - May 2013
BBVA Compass Insurance April 2002 - March 2012
USAA February 2000 - September 2001
USAA February 1997 - February 2000
Skills
COBRA, Insurance, Health Savings Accounts, Benefits Administration, FSA, Sales, Management, Customer Service, Communication, Marketing, Training, Disability Insurance, Employee Benefits, Human Resources, Brokers, Life Insurance, Health Insurance
Education
The University of Texas at San Antonio 1988 — 1992
Bachelor's, Marketing
San Antonio College 1988 — 1990
Associates, Public Relations, Advertising, and Applied Communication
Theophilus Borrero Theophilus Borrero's USAA Experience July 2013 - Present
Job Program Developer & Integrator
Industry Program Development
Experience
USAA July 2013 - Present
Department of Veterans Affairs January 2008 - July 2013
Baptist M & S Imageing February 2007 - July 2013
United States Department of Defense February 2002 - December 2007
Skills
Computer Security, •System Analysis, •System Designs, •Intrusion Detection &..., •Database MGT, •CIIP training, •ARRT RT. (R) (MR), •Network Security, •Telecommunications, •Java Program I & II, •Visual Basics 2008, •Digital Analysis /..., •SNORT/ WIRESHARK/..., •Operating Systems..., Military, MRI, DoD, Hospitals, Team Building, Quality Assurance, Data Analysis, Radiology, Analysis, Process Improvement, Healthcare Management, Troubleshooting, Outlook, Medical Terminology, EMR, IV, X-ray, HIPAA, Microsoft Excel, Microsoft Word, Computer Hardware, Software Documentation, Direct Patient Care, Cpr Certified, Digital Imaging, Physician Relations, Windows, Radiation Safety, Team Leadership, Medical Imaging, Public Speaking, JCAHO, PACS, Visio, Patient Safety, Healthcare Information...
Education
The University of Texas at San Antonio 2010 — 2012
Bachelor of Business Administration (BBA), Infrastructure Assurance and Information Systems
San Antonio College 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
USAA July 2013 - Present
Department of Veterans Affairs January 2008 - July 2013
Baptist M & S Imageing February 2007 - July 2013
United States Department of Defense February 2002 - December 2007
Skills
Computer Security, •System Analysis, •System Designs, •Intrusion Detection &..., •Database MGT, •CIIP training, •ARRT RT. (R) (MR), •Network Security, •Telecommunications, •Java Program I & II, •Visual Basics 2008, •Digital Analysis /..., •SNORT/ WIRESHARK/..., •Operating Systems..., Military, MRI, DoD, Hospitals, Team Building, Quality Assurance, Data Analysis, Radiology, Analysis, Process Improvement, Healthcare Management, Troubleshooting, Outlook, Medical Terminology, EMR, IV, X-ray, HIPAA, Microsoft Excel, Microsoft Word, Computer Hardware, Software Documentation, Direct Patient Care, Cpr Certified, Digital Imaging, Physician Relations, Windows, Radiation Safety, Team Leadership, Medical Imaging, Public Speaking, JCAHO, PACS, Visio, Patient Safety, Healthcare Information...
Education
The University of Texas at San Antonio 2010 — 2012
Bachelor of Business Administration (BBA), Infrastructure Assurance and Information Systems
San Antonio College 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Leticia Onofre Leticia Onofre's USAA Experience September 2003 - May 2008
Job customer service/clerical represenative
Industry Financial Services
Experience
Propel Financial Services December 2013 - Present
VMC May 2012 - August 2012
Peyton Resource Group August 2010 - March 2011
Integrated Human Capital May 2010 - July 2010
SWBC August 2009 - February 2010
Eurostaff Group January 2009 - May 2009
Pocket Communications June 2008 - November 2008
USAA September 2003 - May 2008
Skills
Credit
Education
San Antonio College
Graphic Design, 3.0
Propel Financial Services December 2013 - Present
VMC May 2012 - August 2012
Peyton Resource Group August 2010 - March 2011
Integrated Human Capital May 2010 - July 2010
SWBC August 2009 - February 2010
Eurostaff Group January 2009 - May 2009
Pocket Communications June 2008 - November 2008
USAA September 2003 - May 2008
Skills
Credit
Education
San Antonio College
Graphic Design, 3.0
Pamela Sinclair Pamela Sinclair's USAA Experience October 1988 - Present
Job Sr. Admin Supt Assoc.
Industry Insurance
Experience
USAA October 1988 - Present
State of Texas January 2000 - September 2005
Skills
Program Management, Recruiting, Change Management, Process Improvement, Human Resources, Public Speaking, Microsoft Excel, Team Leadership, Leadership, Policy, Data Analysis, Project Management, Risk Management, Business Analysis, Budgets, New Business Development, Customer Service, Vendor Management, Management, Business Process...
Education
University of Phoenix 2008 — 2009
Business Management, Business Administration and Management, General, 3.83
Palo Alto College 1993 — 1996
Bus Management
University of the Incarnate Word 1993 — 1996
San Antonio College 1980 — 1981
Bus. Management
Samuel Clemens High School
USAA October 1988 - Present
State of Texas January 2000 - September 2005
Skills
Program Management, Recruiting, Change Management, Process Improvement, Human Resources, Public Speaking, Microsoft Excel, Team Leadership, Leadership, Policy, Data Analysis, Project Management, Risk Management, Business Analysis, Budgets, New Business Development, Customer Service, Vendor Management, Management, Business Process...
Education
University of Phoenix 2008 — 2009
Business Management, Business Administration and Management, General, 3.83
Palo Alto College 1993 — 1996
Bus Management
University of the Incarnate Word 1993 — 1996
San Antonio College 1980 — 1981
Bus. Management
Samuel Clemens High School
Marian Stanko's USAA Experience February 1999 - September 2001
Job Political & Legislative Consulting
Industry Political Organization
Experience
Nunzio Previtera Campaign December 2014 - February 2015
Republican Party of Bexar County November 2013 - June 2014
Republican Party of Bexar County May 2004 - November 2013
Independent February 1981 - May 2011
Republican Party of Bexar County October 2001 - April 2003
USAA February 1999 - September 2001
Howard Schultz & Associates December 1990 - February 1999
Skills
Legislation, Press Releases, Social Networking, Public Affairs, Speech Writing, Grassroots, Volunteer Management, Political Campaigns, Grassroots Organizing, Political Consulting, Fundraising, Politics, Legislative Relations, Public Relations, Public Policy, Coalitions, Public Speaking, Nonprofits, Political Communication, Community Outreach, Government, Social Media, Data Analysis, Business Analysis, Financial Analysis, Project Management, Business Strategy, Internal Audit, Cost Control, Policy Analysis, Government Relations, Political Risk Analysis, Training & Development, Volunteer Recruiting, Governmental Affairs, Strategic Planning, Community Engagement, Community Service, Computer Proficiency
Education
The University of Texas at San Antonio 1988 — 1990
Master of Business Administration (M.B.A.), Postgraduate candidate in Accounting, 3.2
The University of Texas at San Antonio 1985 — 1988
Bachelor of Business Administration (BBA), Accounting and Business Management, 3.25
San Antonio College 1981 — 1985
Associate's Degree, Accounting and Business/Management, 3.0
Nunzio Previtera Campaign December 2014 - February 2015
Republican Party of Bexar County November 2013 - June 2014
Republican Party of Bexar County May 2004 - November 2013
Independent February 1981 - May 2011
Republican Party of Bexar County October 2001 - April 2003
USAA February 1999 - September 2001
Howard Schultz & Associates December 1990 - February 1999
Skills
Legislation, Press Releases, Social Networking, Public Affairs, Speech Writing, Grassroots, Volunteer Management, Political Campaigns, Grassroots Organizing, Political Consulting, Fundraising, Politics, Legislative Relations, Public Relations, Public Policy, Coalitions, Public Speaking, Nonprofits, Political Communication, Community Outreach, Government, Social Media, Data Analysis, Business Analysis, Financial Analysis, Project Management, Business Strategy, Internal Audit, Cost Control, Policy Analysis, Government Relations, Political Risk Analysis, Training & Development, Volunteer Recruiting, Governmental Affairs, Strategic Planning, Community Engagement, Community Service, Computer Proficiency
Education
The University of Texas at San Antonio 1988 — 1990
Master of Business Administration (M.B.A.), Postgraduate candidate in Accounting, 3.2
The University of Texas at San Antonio 1985 — 1988
Bachelor of Business Administration (BBA), Accounting and Business Management, 3.25
San Antonio College 1981 — 1985
Associate's Degree, Accounting and Business/Management, 3.0
Sylvia Snyder Poynter Sylvia Snyder Poynter's USAA Experience September 1995 - April 2009
Job ASSET RECOVERY OPERATIONS MANAGER at Security Service Federal Credit Union
Industry Financial Services
Experience
Security Service Federal Credit Union April 2009 - Present
USAA September 1995 - April 2009
Skills
Call Center, Banking, Credit, Vendor Management, Risk Management, Customer Satisfaction, Account Management, Process Improvement, Business Analysis, Sales, Credit Cards, Negotiation, Relationship Management, Financial Services, Insurance, Customer Service, Credit Analysis, Consumer Lending, Coaching, Loans, Skip Tracing, Visio, Portfolio Management
Education
San Antonio College
Security Service Federal Credit Union April 2009 - Present
USAA September 1995 - April 2009
Skills
Call Center, Banking, Credit, Vendor Management, Risk Management, Customer Satisfaction, Account Management, Process Improvement, Business Analysis, Sales, Credit Cards, Negotiation, Relationship Management, Financial Services, Insurance, Customer Service, Credit Analysis, Consumer Lending, Coaching, Loans, Skip Tracing, Visio, Portfolio Management
Education
San Antonio College
Ajay Tejwani Ajay Tejwani's USAA Experience August 2004 - June 2011
Job Chief Storyteller,Google & Bing Certified,Digital Marketer,Author,International Speaker,Trainer,Mobile Marketer
Industry Marketing and Advertising
Experience
Digital Marketing Sapiens June 2008 - Present
USAA August 2004 - June 2011
The Home Depot 2000 - 2004
Qualcomm 1994 - 2000
Skills
Digital Marketing, SEM, Email Marketing, Mobile Applications, Blogging, Mobile Marketing, SMO, Content Management, Website Development, Facebook, Social Media, Process Improvement, Public Relations, Mobile Devices, Advertising, Marketing Strategy, Google Analytics, LinkedIn, Facebook Fan Page..., Marketing, Public Speaking, Corporate Communications, Strategy, Social Media Marketing, Social Media Consulting, SEO, Social Media Integration, Custom Facebook Pages, B2B, Training Delivery, Social Media Strategist, Marketing Management, Mobile Phone Apps, Text Marketing, Corporate Social Media, Facebook Marketing, Twitter, Corporate Blogging, YouTube, Digital Strategy, Social Entrepreneurship, Pinterest, Radian6, Social Media..., Google Adwords, PPC, Web Marketing, Storytelling, Online Marketing
Education
The University of Texas at San Antonio 2005 — 2008
MBA, General Management
San Diego State University-California State University 1998 — 2000
American Management Association, Marketing
University of Pune 1990 — 1994
Bachelor of Science, Electronics
Digital Marketing Sapiens June 2008 - Present
USAA August 2004 - June 2011
The Home Depot 2000 - 2004
Qualcomm 1994 - 2000
Skills
Digital Marketing, SEM, Email Marketing, Mobile Applications, Blogging, Mobile Marketing, SMO, Content Management, Website Development, Facebook, Social Media, Process Improvement, Public Relations, Mobile Devices, Advertising, Marketing Strategy, Google Analytics, LinkedIn, Facebook Fan Page..., Marketing, Public Speaking, Corporate Communications, Strategy, Social Media Marketing, Social Media Consulting, SEO, Social Media Integration, Custom Facebook Pages, B2B, Training Delivery, Social Media Strategist, Marketing Management, Mobile Phone Apps, Text Marketing, Corporate Social Media, Facebook Marketing, Twitter, Corporate Blogging, YouTube, Digital Strategy, Social Entrepreneurship, Pinterest, Radian6, Social Media..., Google Adwords, PPC, Web Marketing, Storytelling, Online Marketing
Education
The University of Texas at San Antonio 2005 — 2008
MBA, General Management
San Diego State University-California State University 1998 — 2000
American Management Association, Marketing
University of Pune 1990 — 1994
Bachelor of Science, Electronics
Jeanette Howe Jeanette Howe's USAA Experience 1998 - 1999
Job Writing and Editing Professional
Industry Writing and Editing
Experience
MediaRich 2006 - 2007
Anteon 2004 - 2005
Self Employed 1995 - 2003
USAA 1998 - 1999
The Inmar Group/Inmar Communications 1995 - 1997
Skills
Information Architecture, Research, Team Leadership, Learning Theory, Graphic Communication, Cross-platform..., Writing, Multimedia, Content Management, Instructional Design, Social Media, User Experience, Dreamweaver, Web Design, Graphic Design, Web Development, Blogging, Technical Writing, Adobe Creative Suite, Social Networking, Microsoft Office, Marketing Communications, Web Content Management, CMS, Web 2.0, Facebook, SEO, Content Development, E-Learning, Newsletters, InDesign, Copywriting, WordPress, Editing, Instructional Technology, SnagIt, Web Content, Graphics, ADDIE, Illustrator, Photoshop, Email Marketing
Education
The University of Texas at San Antonio 2009 — 2011
M.A. Education, Instructional Technology
San Antonio College 1993 — 1995
A.A.S., Graphic Arts
University of Texas at San Antonio 1980 — 1982
B.A., Humanities
University of Denver 1976 — 1979
Art
Alamo Heights High School
MediaRich 2006 - 2007
Anteon 2004 - 2005
Self Employed 1995 - 2003
USAA 1998 - 1999
The Inmar Group/Inmar Communications 1995 - 1997
Skills
Information Architecture, Research, Team Leadership, Learning Theory, Graphic Communication, Cross-platform..., Writing, Multimedia, Content Management, Instructional Design, Social Media, User Experience, Dreamweaver, Web Design, Graphic Design, Web Development, Blogging, Technical Writing, Adobe Creative Suite, Social Networking, Microsoft Office, Marketing Communications, Web Content Management, CMS, Web 2.0, Facebook, SEO, Content Development, E-Learning, Newsletters, InDesign, Copywriting, WordPress, Editing, Instructional Technology, SnagIt, Web Content, Graphics, ADDIE, Illustrator, Photoshop, Email Marketing
Education
The University of Texas at San Antonio 2009 — 2011
M.A. Education, Instructional Technology
San Antonio College 1993 — 1995
A.A.S., Graphic Arts
University of Texas at San Antonio 1980 — 1982
B.A., Humanities
University of Denver 1976 — 1979
Art
Alamo Heights High School
Monica Delgado's USAA Experience March 2006 - March 2009
Job Protecting what matters most through auto, home and life insurance
Industry Insurance
Experience
Liberty Mutual Insurance July 2006 - Present
Anytime Fitness Round Rock January 2014 - June 2015
Allstate June 2012 - December 2013
Myriad Development April 2011 - September 2011
USI Affinity March 2010 - April 2011
Nationwide Insurance May 2009 - March 2010
USAA March 2006 - March 2009
Skills
Insurance, Property & Casualty..., Life Insurance, Customer Satisfaction, Licensed Property &..., Professional Liability, Fixed Annuities, Retirement Planning, Umbrella Insurance, Customer Service, Underwriting, General Insurance, Commercial Insurance, Liability, Casualty, Lotus Notes, Claims Handling, Licensed to Sell..., Insurance Agency..., Call Center, Claim, Customer Experience, Commercial Lines, Claims Resolution, Outlook, Insurance Background, Insurance Training, Insurance Software, Homeowners, Renters, Property Damage, Inland Marine, Property Claims, Customer Retention, sales, Time Management, Renters Insurance, Term Life Insurance, Social Media Marketing, Customer Whole, Networking, Variable Annuities
Education
PFTA - Professional Fitness Trainer Association 2013 — 2014
Certified Personal Trainer, Sport and Fitness Administration/Management
PFTA - Professional Fitness Trainer Association 2013 — 2014
Certified Nutritionist, Parks, Recreation, Leisure, and Fitness Studies
San Antonio College
Business Administration, Management and Operations, 3.0
Liberty Mutual Insurance July 2006 - Present
Anytime Fitness Round Rock January 2014 - June 2015
Allstate June 2012 - December 2013
Myriad Development April 2011 - September 2011
USI Affinity March 2010 - April 2011
Nationwide Insurance May 2009 - March 2010
USAA March 2006 - March 2009
Skills
Insurance, Property & Casualty..., Life Insurance, Customer Satisfaction, Licensed Property &..., Professional Liability, Fixed Annuities, Retirement Planning, Umbrella Insurance, Customer Service, Underwriting, General Insurance, Commercial Insurance, Liability, Casualty, Lotus Notes, Claims Handling, Licensed to Sell..., Insurance Agency..., Call Center, Claim, Customer Experience, Commercial Lines, Claims Resolution, Outlook, Insurance Background, Insurance Training, Insurance Software, Homeowners, Renters, Property Damage, Inland Marine, Property Claims, Customer Retention, sales, Time Management, Renters Insurance, Term Life Insurance, Social Media Marketing, Customer Whole, Networking, Variable Annuities
Education
PFTA - Professional Fitness Trainer Association 2013 — 2014
Certified Personal Trainer, Sport and Fitness Administration/Management
PFTA - Professional Fitness Trainer Association 2013 — 2014
Certified Nutritionist, Parks, Recreation, Leisure, and Fitness Studies
San Antonio College
Business Administration, Management and Operations, 3.0
Teresa Daugherty Teresa Daugherty's USAA Experience October 2012 - February 2015
Job Cashier at Walmart
Industry Financial Services
Experience
Walmart March 2015 - Present
USAA October 2012 - February 2015
USAA 1986 - October 2012
USAA 1985 - 1986
Skills
Insurance, Billing Process, Invoicing, Payments, Customer Service
Education
San Antonio College 1976 — 1993
Business Administration and Management, General
Walmart March 2015 - Present
USAA October 2012 - February 2015
USAA 1986 - October 2012
USAA 1985 - 1986
Skills
Insurance, Billing Process, Invoicing, Payments, Customer Service
Education
San Antonio College 1976 — 1993
Business Administration and Management, General
Sarah Lux Sarah Lux's USAA Experience October 2010 - May 2013
Job Vice President at Shea Quarry LLC
Industry Marketing and Advertising
Experience
Shea Quarry LLC January 2015 - Present
USAA October 2010 - May 2013
Skills
Microsoft Office, Market Analysis, Marketing Strategy, Business Planning, Market Research, SWOT analysis, PEST Analysis, Social Media Marketing, Marketing Communications
Education
Southern New Hampshire University 2014 — 2015
Bachelor's Degree, Marketing, 3.8 GPA
Texas A&M University 2013 — 2014
Transferred 2014 to SNHU, Business Administration in Marketing, 3.6 GPA
San Antonio College 2011 — 2013
Associate's Degree, Business Administration and Management, General, 3.6 GPA
Shea Quarry LLC January 2015 - Present
USAA October 2010 - May 2013
Skills
Microsoft Office, Market Analysis, Marketing Strategy, Business Planning, Market Research, SWOT analysis, PEST Analysis, Social Media Marketing, Marketing Communications
Education
Southern New Hampshire University 2014 — 2015
Bachelor's Degree, Marketing, 3.8 GPA
Texas A&M University 2013 — 2014
Transferred 2014 to SNHU, Business Administration in Marketing, 3.6 GPA
San Antonio College 2011 — 2013
Associate's Degree, Business Administration and Management, General, 3.6 GPA
Michelle Kulusich's USAA Experience January 1990 - August 1996
Job Director, Personal Lines at LeavittPacific Insurance
Industry Insurance
Experience
Leavitt-Pacific Insurance June 2007 - Present
Filice-Leavitt Insurance 2008 - 2011
Placer Insurance Agency July 2000 - May 2007
USAA January 1990 - August 1996
Deloitte June 1984 - August 1986
Skills
Spanish, Graphic Design, Customer Service, Insurance, Professional Liability, Umbrella, Commercial Insurance, Customer Relations, Property & Casualty..., Umbrella Insurance, Marketing, Legal Liability, Underwriting, Brokers, Workers Compensation, Liability, Disability Insurance, Employment Practices..., Risk Management, D&O, Inland Marine, Casualty, Account Management, Health Insurance, Health Savings Accounts, General Insurance, Term Life Insurance, Excess, Commercial Lines
Education
San Diego State University-California State University 1980 — 1984
B.A., Business/Advertising
Cupertino High 1976 — 1979
High School Diploma
Leavitt-Pacific Insurance June 2007 - Present
Filice-Leavitt Insurance 2008 - 2011
Placer Insurance Agency July 2000 - May 2007
USAA January 1990 - August 1996
Deloitte June 1984 - August 1986
Skills
Spanish, Graphic Design, Customer Service, Insurance, Professional Liability, Umbrella, Commercial Insurance, Customer Relations, Property & Casualty..., Umbrella Insurance, Marketing, Legal Liability, Underwriting, Brokers, Workers Compensation, Liability, Disability Insurance, Employment Practices..., Risk Management, D&O, Inland Marine, Casualty, Account Management, Health Insurance, Health Savings Accounts, General Insurance, Term Life Insurance, Excess, Commercial Lines
Education
San Diego State University-California State University 1980 — 1984
B.A., Business/Advertising
Cupertino High 1976 — 1979
High School Diploma
Whitney Jordan Whitney Jordan's USAA Experience April 2015 - Present
Job Financial Foundations Associate Auto Insurance at USAA
Industry Financial Services
Experience
USAA April 2015 - Present
US Army August 2011 - July 2014
US Army December 2010 - July 2011
US Army March 2009 - November 2010
US Army November 2007 - February 2009
US Army October 2006 - October 2007
Skills
Management, Strategic Planning, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Project Management, Leadership
Education
San Antonio College 2014 — 2015
Associate of Arts (AA), Business Administration and Management, General
USAA April 2015 - Present
US Army August 2011 - July 2014
US Army December 2010 - July 2011
US Army March 2009 - November 2010
US Army November 2007 - February 2009
US Army October 2006 - October 2007
Skills
Management, Strategic Planning, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Project Management, Leadership
Education
San Antonio College 2014 — 2015
Associate of Arts (AA), Business Administration and Management, General
Kimberly Theriot's USAA Experience 1997 - 2004
Job Project Administrator at Operational Sustainability, LLC
Industry Oil & Energy
Experience
Operational Sustainability™ May 2015 - Present
Puffer Sweiven March 2012 - April 2015
Halcrow May 2011 - December 2011
More Space Place Inc June 2003 - October 2009
USAA 1997 - 2004
Skills
Executive Support, Creative Problem Solving, Editing, Microsoft Word, Recruiting, Product Development, Marketing, Public Speaking, Travel Planning, Process Scheduler, Time Management, Contract Management, Contract Negotiation, Event Planning, Spreadsheets, Customer Service, Networking, System Administration, Marketing Communications, Retail, Administrative..., Microsoft Excel, Lotus Notes, Project Coordination, Inventory Management, Strategic Planning, Microsoft Office, Small Business, Procurement, Interior Design, Administrative Work, Human Resources, Business Development, Marketing Strategy, Space planning, Negotiation, Public Relations, Sales, Advertising, New Business Development, Organizational..., Team Leadership, Social Media, Team Building, Leadership, Budgets, Quality Assurance, Sales Management, Coordination, Employee Training
Education
San Antonio College
Operational Sustainability™ May 2015 - Present
Puffer Sweiven March 2012 - April 2015
Halcrow May 2011 - December 2011
More Space Place Inc June 2003 - October 2009
USAA 1997 - 2004
Skills
Executive Support, Creative Problem Solving, Editing, Microsoft Word, Recruiting, Product Development, Marketing, Public Speaking, Travel Planning, Process Scheduler, Time Management, Contract Management, Contract Negotiation, Event Planning, Spreadsheets, Customer Service, Networking, System Administration, Marketing Communications, Retail, Administrative..., Microsoft Excel, Lotus Notes, Project Coordination, Inventory Management, Strategic Planning, Microsoft Office, Small Business, Procurement, Interior Design, Administrative Work, Human Resources, Business Development, Marketing Strategy, Space planning, Negotiation, Public Relations, Sales, Advertising, New Business Development, Organizational..., Team Leadership, Social Media, Team Building, Leadership, Budgets, Quality Assurance, Sales Management, Coordination, Employee Training
Education
San Antonio College
Jessica Huerta Jessica Huerta's USAA Experience January 2003 - March 2005
Job Leveraged Service Representative at AT&T
Industry Telecommunications
Experience
AT&T February 2013 - Present
Broadway Floors January 2009 - February 2013
Broadway Floors March 2007 - January 2009
Wells Fargo February 2006 - February 2007
UnitedHealthcare July 2005 - February 2006
USAA January 2003 - March 2005
Skills
Customer Service, Telecommunications, Call Centers, Management, Training, Customer Experience, Troubleshooting, Sales, Process Improvement, Customer Satisfaction, Software Documentation, Salesforce.com, Invoicing, Vendor Management, System Administration, Sales Process, Accounts Payable, Account Management, Team Leadership, Team Building
Education
San Antonio College 2009 — 2013
Associate of Arts (A.A.), Liberal Arts and Science
AT&T February 2013 - Present
Broadway Floors January 2009 - February 2013
Broadway Floors March 2007 - January 2009
Wells Fargo February 2006 - February 2007
UnitedHealthcare July 2005 - February 2006
USAA January 2003 - March 2005
Skills
Customer Service, Telecommunications, Call Centers, Management, Training, Customer Experience, Troubleshooting, Sales, Process Improvement, Customer Satisfaction, Software Documentation, Salesforce.com, Invoicing, Vendor Management, System Administration, Sales Process, Accounts Payable, Account Management, Team Leadership, Team Building
Education
San Antonio College 2009 — 2013
Associate of Arts (A.A.), Liberal Arts and Science
Terry Battaglia Terry Battaglia's USAA Experience IT Operations SpecialistUSAAJanuary 1980 - Present
Job IT Operations Specialist at USAA
Industry Financial Services
Experience
USAA IT Operations SpecialistUSAAJanuary 1980 - Present
Skills
Vendor Management, SQL, Strategic Planning, Troubleshooting, Visio, Microsoft SQL Server, Disaster Recovery, SharePoint, Sales, Integration, Information Technology, Control-M, Batch Processing, Microsoft Word, IT Operations
Education
St. Mary's University 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
San Antonio College
Associate's degree, Information Technology
USAA IT Operations SpecialistUSAAJanuary 1980 - Present
Skills
Vendor Management, SQL, Strategic Planning, Troubleshooting, Visio, Microsoft SQL Server, Disaster Recovery, SharePoint, Sales, Integration, Information Technology, Control-M, Batch Processing, Microsoft Word, IT Operations
Education
St. Mary's University 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
San Antonio College
Associate's degree, Information Technology
viviana gallegos viviana gallegos's USAA Experience June 2009 - April 2013
Job Payroll/Bank Rec at United Fashion of Texas
Industry Financial Services
Experience
United Fashion of Texas October 2013 - Present
USAA June 2009 - April 2013
SWBC August 2007 - March 2009
Skills
Onboarding, Employee Benefits, Performance Management, Workforce Planning, Deferred Compensation, Employee Relations, Succession Planning, Talent Management, Human Resources, HRIS, PeopleSoft, Applicant Tracking..., College Recruiting, Talent Acquisition, Recruiting, Benefits Administration, Employee Engagement, Organizational..., FMLA, New Hire Orientations, paycom, ADP Payroll, Abra
Education
San Antonio College
Associate's degree, Human Resources Management/Personnel Administration, General
United Fashion of Texas October 2013 - Present
USAA June 2009 - April 2013
SWBC August 2007 - March 2009
Skills
Onboarding, Employee Benefits, Performance Management, Workforce Planning, Deferred Compensation, Employee Relations, Succession Planning, Talent Management, Human Resources, HRIS, PeopleSoft, Applicant Tracking..., College Recruiting, Talent Acquisition, Recruiting, Benefits Administration, Employee Engagement, Organizational..., FMLA, New Hire Orientations, paycom, ADP Payroll, Abra
Education
San Antonio College
Associate's degree, Human Resources Management/Personnel Administration, General
Larissa Thomas's USAA Experience September 2014 - Present
Job Director, Strategic Change Leadership
Industry Financial Services
Experience
USAA September 2014 - Present
USAA November 2012 - September 2014
USAA July 2010 - December 2012
USAA July 2006 - July 2010
Accenture February 2001 - August 2006
Children's Hospital of Cincinnati 1998 - 2001
Global Lead August 1999 - December 2000
Skills
Performance Management, Leadership Development, Program Management, Human Resources, Strategy, Employee Relations, Recruiting, Projects, Organizational Design, Change Management, Talent Management, Organizational..., Business Process..., Organizational..., Project Management, Strategic Planning, Management, Leadership, Cross-functional Team..., Career Development, CRM, Coaching, Employee Training
Education
Xavier University 1999 — 2001
M.A, Industrial Organizational Psychology
San Diego State University-California State University 1992 — 1997
Bachelor of Science (B.S.), Psychology
USAA September 2014 - Present
USAA November 2012 - September 2014
USAA July 2010 - December 2012
USAA July 2006 - July 2010
Accenture February 2001 - August 2006
Children's Hospital of Cincinnati 1998 - 2001
Global Lead August 1999 - December 2000
Skills
Performance Management, Leadership Development, Program Management, Human Resources, Strategy, Employee Relations, Recruiting, Projects, Organizational Design, Change Management, Talent Management, Organizational..., Business Process..., Organizational..., Project Management, Strategic Planning, Management, Leadership, Cross-functional Team..., Career Development, CRM, Coaching, Employee Training
Education
Xavier University 1999 — 2001
M.A, Industrial Organizational Psychology
San Diego State University-California State University 1992 — 1997
Bachelor of Science (B.S.), Psychology
Ron Dauer's USAA Experience September 2010 - Present
Job Certified Executive Coach and Senior Facilitator at USAA working to serve our 28K employees and our 11M members.
Industry Financial Services
Experience
USAA September 2010 - Present
USAA September 2005 - September 2010
USAA August 2002 - September 2005
USAA November 1997 - August 2002
USAA June 1992 - November 1997
USAA June 1986 - June 1992
Rausher Pierce Refsnes, Inc April 1983 - June 1986
Brown and Williamson Tobacco Corp. January 1980 - April 1983
Skills
Microsoft Word, Customer Service, PowerPoint, Microsoft Office, Sales Process, Photoshop, English, Public Speaking, C++, Executive Coaching, Microsoft Excel, Social Media, Editing, Negotiation, Teaching, Sales, Research, Outlook, Budgets, Windows, Strategic Planning, HTML, Instructional Design, Team Building, C, Teamwork, Event Planning, Team Leadership, Project Management, Event Management, Inventory Management, Data Entry, Management, Project Planning, Public Relations, Coaching, CRM, Business Coaching, Training, Social Networking, Time Management, Administration, Access, Enterprise Software, Program Management, Analysis, Change Management, Organizational..., Leadership, Management Skills
Education
The University of Texas at Dallas 2011 — 2013
Behavioral Management and Executive Coaching
Texas State University-San Marcos 1977 — 1979
Bachelor of Arts in Applied Science (BAAS), Business, Management, Marketing, and Sales
San Antonio College 1975 — 1977
Associate's degree, Business Administration and Management, General
USAA September 2010 - Present
USAA September 2005 - September 2010
USAA August 2002 - September 2005
USAA November 1997 - August 2002
USAA June 1992 - November 1997
USAA June 1986 - June 1992
Rausher Pierce Refsnes, Inc April 1983 - June 1986
Brown and Williamson Tobacco Corp. January 1980 - April 1983
Skills
Microsoft Word, Customer Service, PowerPoint, Microsoft Office, Sales Process, Photoshop, English, Public Speaking, C++, Executive Coaching, Microsoft Excel, Social Media, Editing, Negotiation, Teaching, Sales, Research, Outlook, Budgets, Windows, Strategic Planning, HTML, Instructional Design, Team Building, C, Teamwork, Event Planning, Team Leadership, Project Management, Event Management, Inventory Management, Data Entry, Management, Project Planning, Public Relations, Coaching, CRM, Business Coaching, Training, Social Networking, Time Management, Administration, Access, Enterprise Software, Program Management, Analysis, Change Management, Organizational..., Leadership, Management Skills
Education
The University of Texas at Dallas 2011 — 2013
Behavioral Management and Executive Coaching
Texas State University-San Marcos 1977 — 1979
Bachelor of Arts in Applied Science (BAAS), Business, Management, Marketing, and Sales
San Antonio College 1975 — 1977
Associate's degree, Business Administration and Management, General
Jonathan Ullrich's USAA Experience July 2015 - Present
Job Security Consultant at ASG Security
Industry Market Research
Experience
USAA July 2015 - Present
US Navy Reserve August 2012 - Present
ASG Security August 2014 - July 2015
Frost Bank August 2013 - January 2014
US Navy June 2009 - July 2012
Broadway Bank June 2008 - June 2009
Skills
English, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Research, Strategic Planning, Outlook, Negotiation, Budgets, Public Speaking, Analysis, Spanish, Market Research, Teamwork, Marketing Strategy, Marketing, Data Analysis, Marketing Communications, Time Management, Windows, Team Leadership, Business Strategy, Leadership, Health, Financial Analysis, Strategic Consulting, Training, Management, Operations Management, Logistics, Project Management, Process Improvement, Sales, Military, Troubleshooting, Six Sigma, Navy, Leadership Development, Security Clearance
Education
University of the Incarnate Word 2012 — 2014
Bachelor of Arts (B.A.), International Business
REBOOT Workshop 2012 — 2012
National Veterans Transition Services, Inc. (NVTSI), Personal Development
San Diego City College 2011 — 2012
Business Administration and Management, General
Western State College 2006 — 2008
USAA July 2015 - Present
US Navy Reserve August 2012 - Present
ASG Security August 2014 - July 2015
Frost Bank August 2013 - January 2014
US Navy June 2009 - July 2012
Broadway Bank June 2008 - June 2009
Skills
English, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Research, Strategic Planning, Outlook, Negotiation, Budgets, Public Speaking, Analysis, Spanish, Market Research, Teamwork, Marketing Strategy, Marketing, Data Analysis, Marketing Communications, Time Management, Windows, Team Leadership, Business Strategy, Leadership, Health, Financial Analysis, Strategic Consulting, Training, Management, Operations Management, Logistics, Project Management, Process Improvement, Sales, Military, Troubleshooting, Six Sigma, Navy, Leadership Development, Security Clearance
Education
University of the Incarnate Word 2012 — 2014
Bachelor of Arts (B.A.), International Business
REBOOT Workshop 2012 — 2012
National Veterans Transition Services, Inc. (NVTSI), Personal Development
San Diego City College 2011 — 2012
Business Administration and Management, General
Western State College 2006 — 2008
Loren Morris, CPLP, CPCU Loren Morris, CPLP, CPCU's USAA Experience February 2014 - Present
Job Senior Facilitator at USAA
Industry Financial Services
Experience
USAA February 2014 - Present
USAA March 2007 - February 2014
USAA July 2003 - March 2007
USAA March 2001 - July 2003
USAA July 2000 - March 2001
USAA March 1999 - July 2000
USAA September 1997 - March 1999
Skills
Facilitators, Leadership Development, Professional..., Facilitation, Blended Learning, Distance Learning, Instructor-led Training, Leadership, Teaching, E-Learning, Talent Management, Instructional Design, Workshop Facilitation, Claim, Needs Analysis, Coaching, Team Building, Management, Employee Training
Education
San Diego State University-California State University
Bachelor's degree, Economics
University of California, Hastings College of the Law
Doctor of Law (J.D.), Law
USAA February 2014 - Present
USAA March 2007 - February 2014
USAA July 2003 - March 2007
USAA March 2001 - July 2003
USAA July 2000 - March 2001
USAA March 1999 - July 2000
USAA September 1997 - March 1999
Skills
Facilitators, Leadership Development, Professional..., Facilitation, Blended Learning, Distance Learning, Instructor-led Training, Leadership, Teaching, E-Learning, Talent Management, Instructional Design, Workshop Facilitation, Claim, Needs Analysis, Coaching, Team Building, Management, Employee Training
Education
San Diego State University-California State University
Bachelor's degree, Economics
University of California, Hastings College of the Law
Doctor of Law (J.D.), Law
Susan Garner Susan Garner's USAA Experience January 1990 - October 1990
Job Administrative Assistant
Industry Oil & Energy
Experience
First Baptist Church of San Antonio January 2013 - Present
Pearson March 2012 - Present
NISD 2006 - 2011
NEISD 2006 - 2006
USAA January 1990 - October 1990
Valero Energy Corporation March 1981 - August 1986
Skills
HRIS, Employee Relations, Onboarding, Recruiting, Talent Management, Performance Management, HR Policies, Employee Engagement, Employee Benefits, Talent Acquisition, Deferred Compensation, Succession Planning, Organizational..., New Hire Orientations, Applicant Tracking..., FMLA, Benefits Administration, Workforce Planning, ADP Payroll, Training, Strategic Planning, Job Descriptions, Teaching, Customer Service, Resume Writing, Administrative..., Coaching, College Recruiting, Team Building, Leadership, Process Improvement, Outlook, Microsoft Word, Leadership Development, Microsoft Office, Management, Executive Management, Microsoft Excel, Staff Development, Program Management, Organizational...
Education
The University of Texas at San Antonio 1986 — 1989
B.B.A., Marketing/Marketing Management
San Antonio College 1978 — 1980
Associate's degree, Business Technology
First Baptist Church of San Antonio January 2013 - Present
Pearson March 2012 - Present
NISD 2006 - 2011
NEISD 2006 - 2006
USAA January 1990 - October 1990
Valero Energy Corporation March 1981 - August 1986
Skills
HRIS, Employee Relations, Onboarding, Recruiting, Talent Management, Performance Management, HR Policies, Employee Engagement, Employee Benefits, Talent Acquisition, Deferred Compensation, Succession Planning, Organizational..., New Hire Orientations, Applicant Tracking..., FMLA, Benefits Administration, Workforce Planning, ADP Payroll, Training, Strategic Planning, Job Descriptions, Teaching, Customer Service, Resume Writing, Administrative..., Coaching, College Recruiting, Team Building, Leadership, Process Improvement, Outlook, Microsoft Word, Leadership Development, Microsoft Office, Management, Executive Management, Microsoft Excel, Staff Development, Program Management, Organizational...
Education
The University of Texas at San Antonio 1986 — 1989
B.B.A., Marketing/Marketing Management
San Antonio College 1978 — 1980
Associate's degree, Business Technology
Sandy Padilla Sandy Padilla's USAA Experience June 1977 - October 1985
Job Owner/CEO of Cibolo Schertz Insurance Center
Industry Insurance
Experience
Self-employed January 2012 - Present
Allstate Insurance Company November 1985 - December 2011
USAA June 1977 - October 1985
Skills
Insurance, Life Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Casualty, Underwriting, Liability, Claim, Term Life Insurance, Umbrella Insurance, Health Insurance, Disability Insurance, Legal Liability, Fixed Annuities, Claims Management, Commercial Lines, Workers Compensation, Professional Liability, Risk Management, Motorcycle, Renters, Homeowners, Liability Analysis, Universal Life, Casualty Insurance
Education
Sam Houston High
San Antonio College
Self-employed January 2012 - Present
Allstate Insurance Company November 1985 - December 2011
USAA June 1977 - October 1985
Skills
Insurance, Life Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Casualty, Underwriting, Liability, Claim, Term Life Insurance, Umbrella Insurance, Health Insurance, Disability Insurance, Legal Liability, Fixed Annuities, Claims Management, Commercial Lines, Workers Compensation, Professional Liability, Risk Management, Motorcycle, Renters, Homeowners, Liability Analysis, Universal Life, Casualty Insurance
Education
Sam Houston High
San Antonio College
Larry Runnels's USAA Experience January 1999 - January 2006
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Information Innovators Inc. (Triple-i) March 2012 - Present
Information Innovator Inc June 2010 - February 2012
USAA January 1999 - January 2006
Skills
Troubleshooting, Windows 7, XP, Operating Systems, Help Desk Support, Software Installation, Computer Hardware, Security Plus..., Management, Technical Support, Active Directory, Servers, Networking, BMC Remedy, System Administration, Windows Server, Windows XP
Education
St. Mary's University
B.A.S, Management
ST. PHILLIPS COLLEGE
A.A.S, Digital Electronics
San Antonio College
A.A.S, Radio, TV and Film
Information Innovators Inc. (Triple-i) March 2012 - Present
Information Innovator Inc June 2010 - February 2012
USAA January 1999 - January 2006
Skills
Troubleshooting, Windows 7, XP, Operating Systems, Help Desk Support, Software Installation, Computer Hardware, Security Plus..., Management, Technical Support, Active Directory, Servers, Networking, BMC Remedy, System Administration, Windows Server, Windows XP
Education
St. Mary's University
B.A.S, Management
ST. PHILLIPS COLLEGE
A.A.S, Digital Electronics
San Antonio College
A.A.S, Radio, TV and Film
S. Mark Brown's USAA Experience June 1979 - December 1979
Job Owner, ThunderWare, Software Consultant specializing in Legal & Accounting
Industry Computer Software
Experience
ThunderWare January 2004 - Present
Pabst Brewing Co 1997 - 2001
Synergy Office Solutions, Inc August 1993 - September 1996
Brown Bag Software January 1989 - January 1993
USAA June 1979 - December 1979
Skills
Software Development, Microsoft SQL Server, Databases, SQL, Programming, Web Development, Windows, MySQL, Software Project..., .NET, Integration, Team Leadership, Strategic Planning, Requirements Analysis, Enterprise Software, IT Management, Security, Business Intelligence, Database Design, Program Management, Systems Analysis, Project Management, Software Engineering, Business Analysis, Cloud Computing, Software Design, Management, Access, Analysis, Web Design, Web Applications, Visio, Consultants
Education
The University of Texas at San Antonio 2002 — 2004
Computer Science
New Horizons Computer Learning Center 2002 — 2003
San Antonio College 1977 — 1980
Broadcast Journalism
ThunderWare January 2004 - Present
Pabst Brewing Co 1997 - 2001
Synergy Office Solutions, Inc August 1993 - September 1996
Brown Bag Software January 1989 - January 1993
USAA June 1979 - December 1979
Skills
Software Development, Microsoft SQL Server, Databases, SQL, Programming, Web Development, Windows, MySQL, Software Project..., .NET, Integration, Team Leadership, Strategic Planning, Requirements Analysis, Enterprise Software, IT Management, Security, Business Intelligence, Database Design, Program Management, Systems Analysis, Project Management, Software Engineering, Business Analysis, Cloud Computing, Software Design, Management, Access, Analysis, Web Design, Web Applications, Visio, Consultants
Education
The University of Texas at San Antonio 2002 — 2004
Computer Science
New Horizons Computer Learning Center 2002 — 2003
San Antonio College 1977 — 1980
Broadcast Journalism
Debra Woodcroft's USAA Experience February 2009 - August 2010
Job Agent at Rudick Insurance Services Inc
Industry Insurance
Experience
Rudick Insurance Services Inc October 2012 - Present
San Diego Hospice and The Institute for Palliative Medicine March 2012 - January 2013
HMO Membership Health Plans Inc October 2010 - January 2012
USAA February 2009 - August 2010
Integrity Home HealthCare October 2007 - October 2008
Skills
Medicare, Healthcare, Insurance, Health Insurance, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Medical Billing, Medical Terminology, Outlook, Process Improvement, Data Entry, Time Management, Software Documentation, Public Speaking, Leadership, Long-term Care, Team Building, Strategic Planning, Analysis, Sales, Fixed Annuities, Access
Education
san diego mesa college 1972 — 1974
Mission Bay High School 1971 — 1973
General Ed
Rudick Insurance Services Inc October 2012 - Present
San Diego Hospice and The Institute for Palliative Medicine March 2012 - January 2013
HMO Membership Health Plans Inc October 2010 - January 2012
USAA February 2009 - August 2010
Integrity Home HealthCare October 2007 - October 2008
Skills
Medicare, Healthcare, Insurance, Health Insurance, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Medical Billing, Medical Terminology, Outlook, Process Improvement, Data Entry, Time Management, Software Documentation, Public Speaking, Leadership, Long-term Care, Team Building, Strategic Planning, Analysis, Sales, Fixed Annuities, Access
Education
san diego mesa college 1972 — 1974
Mission Bay High School 1971 — 1973
General Ed
Yvonne Torres's USAA Experience June 1999 - February 2002
Job Executive Assistant to the President and Founder of CNG Engineering
Industry Mechanical or Industrial Engineering
Experience
First Presbyterian Church October 2012 - November 2013
First Presbyterian Church, San Antonio March 2002 - October 2012
First Presbyterian Church of San Antonio April 2008 - September 2008
USAA June 1999 - February 2002
USAA June 1992 - June 1999
Peter V. Weston M.D., P.A. May 1987 - June 1992
Skills
Data Entry, Outlook, Customer Relations, Scheduling, Word, Event Planning, Social Media, Customer Service, Excel, Microsoft Office, Non-profits, Advertising, Fundraising, Newsletters, Community Outreach, Teamwork, Supervisory Skills, Research, Administrative Support, PowerPoint, Inventory Management, Volunteer Management, Hiring, Employee Relations, Budgeting, Social Networking, Interviewing, Spanish, Blogging, Community Relations, Insurance, Team Building, Administrative..., Recruiting, Microsoft Excel, Office Management, Microsoft Word, Human Resources, Budgets, Management, Administration, Program Management, Nonprofits
Education
San Antonio College 2012 — 2013
Certificate Level 1, Human Resources Management and Services
San Antonio College
Associate of Science (A.S.), Business Administration and Management, General
First Presbyterian Church October 2012 - November 2013
First Presbyterian Church, San Antonio March 2002 - October 2012
First Presbyterian Church of San Antonio April 2008 - September 2008
USAA June 1999 - February 2002
USAA June 1992 - June 1999
Peter V. Weston M.D., P.A. May 1987 - June 1992
Skills
Data Entry, Outlook, Customer Relations, Scheduling, Word, Event Planning, Social Media, Customer Service, Excel, Microsoft Office, Non-profits, Advertising, Fundraising, Newsletters, Community Outreach, Teamwork, Supervisory Skills, Research, Administrative Support, PowerPoint, Inventory Management, Volunteer Management, Hiring, Employee Relations, Budgeting, Social Networking, Interviewing, Spanish, Blogging, Community Relations, Insurance, Team Building, Administrative..., Recruiting, Microsoft Excel, Office Management, Microsoft Word, Human Resources, Budgets, Management, Administration, Program Management, Nonprofits
Education
San Antonio College 2012 — 2013
Certificate Level 1, Human Resources Management and Services
San Antonio College
Associate of Science (A.S.), Business Administration and Management, General
Joey Stryk's USAA Experience June 2015 - Present
Job Lead Marketing Manager at USAA
Industry Financial Services
Experience
USAA June 2015 - Present
USAA June 2014 - June 2015
USAA April 2013 - June 2014
USAA (contract through Millenium Group) August 2012 - April 2013
The Scooter Store June 2012 - August 2012
The Scooter Store December 2009 - June 2012
United Heritage Credit Union August 2006 - December 2009
A+ Federal Credit Union April 2003 - August 2006
A+ Federal Credit Union June 2002 - March 2003
A+ Federal Credit Union December 2001 - June 2002
Skills
Customer Service, Budgeting, Strategic Planning, Customer Relations, Process Improvement, Sales Management, Business Planning, Problem Solving, Microsoft Office, Advertising, Promotions, Marketing Strategy, Event Management, Team Building, Public Relations, Account Management, Team Leadership, Contract Negotiation, Strategy Development, New Business Development, Planning, Operations Management, Vendor Management, Marketing Communications, Mentoring, Forecasting, Copywriting, Public Speaking, Photoshop, Budgets, Business Development, Customer Satisfaction, Time Management, Marketing, Creative Direction, Project Management, Training, Creativity, Sales Operations, Networking, Market Research, Banking, Analysis, Management, Strategy
Education
University of Houston 1998 — 2001
Bachelor of Science, Economics
San Antonio College 1996 — 1998
USAA June 2015 - Present
USAA June 2014 - June 2015
USAA April 2013 - June 2014
USAA (contract through Millenium Group) August 2012 - April 2013
The Scooter Store June 2012 - August 2012
The Scooter Store December 2009 - June 2012
United Heritage Credit Union August 2006 - December 2009
A+ Federal Credit Union April 2003 - August 2006
A+ Federal Credit Union June 2002 - March 2003
A+ Federal Credit Union December 2001 - June 2002
Skills
Customer Service, Budgeting, Strategic Planning, Customer Relations, Process Improvement, Sales Management, Business Planning, Problem Solving, Microsoft Office, Advertising, Promotions, Marketing Strategy, Event Management, Team Building, Public Relations, Account Management, Team Leadership, Contract Negotiation, Strategy Development, New Business Development, Planning, Operations Management, Vendor Management, Marketing Communications, Mentoring, Forecasting, Copywriting, Public Speaking, Photoshop, Budgets, Business Development, Customer Satisfaction, Time Management, Marketing, Creative Direction, Project Management, Training, Creativity, Sales Operations, Networking, Market Research, Banking, Analysis, Management, Strategy
Education
University of Houston 1998 — 2001
Bachelor of Science, Economics
San Antonio College 1996 — 1998
Suzanne Haines-Carretti's USAA Experience August 2007 - October 2007
Job Banking Professional
Industry Banking
Experience
USAA August 2007 - October 2007
AT&T March 2007 - August 2007
JPMorgan Chase September 2000 - March 2007
Education
San Antonio College 1991 — 1993
USAA August 2007 - October 2007
AT&T March 2007 - August 2007
JPMorgan Chase September 2000 - March 2007
Education
San Antonio College 1991 — 1993
Lana Skinner's USAA Experience October 2010 - Present
Job VA SAR/Real Estate Valuation Analyst I
Industry Financial Services
Experience
USAA October 2010 - Present
Skills
Underwriting, Mortgage Lending, Loans, Credit, Mortgage Banking, Banking, Credit Analysis, Refinance, Residential Mortgages, FHA, Financial Services
Education
University of the Incarnate Word 2012 — 2015
Bachelor of Arts in Organizational Development; 2016
The University of Kansas 1985 — 1986
San Antonio College
The University of Texas at Austin
USAA October 2010 - Present
Skills
Underwriting, Mortgage Lending, Loans, Credit, Mortgage Banking, Banking, Credit Analysis, Refinance, Residential Mortgages, FHA, Financial Services
Education
University of the Incarnate Word 2012 — 2015
Bachelor of Arts in Organizational Development; 2016
The University of Kansas 1985 — 1986
San Antonio College
The University of Texas at Austin
Russell Bednarz's USAA Experience August 1998 - February 2004
Job Enterprise Data Center Manager at Bexar County
Industry Government Administration
Experience
Bexar County January 2015 - Present
Wells Fargo Home Mortgage December 2014 - December 2014
SWBC March 2004 - April 2014
USAA August 1998 - February 2004
USAA Federal Savings Bank May 1995 - August 1998
San Antonio Federal Credit Union September 1993 - May 1995
First City Bank - Texas August 1981 - September 1993
Skills
COBOL, DB2, JCL, Business Intelligence, SQL, Business Analysis, Disaster Recovery, Data Warehousing, Application Development, Programming, Integration, IT Management, SDLC, Insurance, Java, SQL Server, Software Development, Enterprise Architecture, Microsoft SQL Server, Database Design, IT Strategy, Visio, SharePoint, Data Modeling, Requirements Analysis, Systems Analysis, Databases, Vendor Management, Software Documentation, Business Process, Process Improvement, Management, Project Management, Leadership, Analysis, Enterprise Software, Business Process...
Education
San Antonio College 1981 — 2008
associates degree - In Progress, Computer Programming
Bexar County January 2015 - Present
Wells Fargo Home Mortgage December 2014 - December 2014
SWBC March 2004 - April 2014
USAA August 1998 - February 2004
USAA Federal Savings Bank May 1995 - August 1998
San Antonio Federal Credit Union September 1993 - May 1995
First City Bank - Texas August 1981 - September 1993
Skills
COBOL, DB2, JCL, Business Intelligence, SQL, Business Analysis, Disaster Recovery, Data Warehousing, Application Development, Programming, Integration, IT Management, SDLC, Insurance, Java, SQL Server, Software Development, Enterprise Architecture, Microsoft SQL Server, Database Design, IT Strategy, Visio, SharePoint, Data Modeling, Requirements Analysis, Systems Analysis, Databases, Vendor Management, Software Documentation, Business Process, Process Improvement, Management, Project Management, Leadership, Analysis, Enterprise Software, Business Process...
Education
San Antonio College 1981 — 2008
associates degree - In Progress, Computer Programming
warren borror's USAA Experience 2011 - Present
Job owner / designer at warren borror / independent design
Industry Design
Experience
USAA 2011 - Present
warren borror / independent design consultant 2006 - Present
USAA 2010 - 2011
Giles Design, inc. November 1993 - September 2006
Micrografx 1990 - 1992
Skills
Logo Design, Graphic Design, Adobe Creative Suite, Creative Direction, Art Direction
Education
San Antonio College 1980 — 1988
Associates, Communication Arts / Biology Life Sciences
USAA 2011 - Present
warren borror / independent design consultant 2006 - Present
USAA 2010 - 2011
Giles Design, inc. November 1993 - September 2006
Micrografx 1990 - 1992
Skills
Logo Design, Graphic Design, Adobe Creative Suite, Creative Direction, Art Direction
Education
San Antonio College 1980 — 1988
Associates, Communication Arts / Biology Life Sciences
Velma Rendon's USAA Experience June 1991 - October 2003
Job Owner/Manager at Velma's Investigation Services
Industry Security and Investigations
Experience
Velma's Investigation Services September 2015 - Present
My Texas PI April 2012 - August 2015
Robert Galloway & Assoc. August 2005 - July 2011
USAA June 1991 - October 2003
Skills
Computer Security, Investigations, Administration, Insurance, Word, Excel, Customer Relations, Research, Accounting, Customer Service, Coordination, Problem Solving, Administrative Support, Surveillance, Counter Surveillance, Background Checks, GPS devices, GPS navigation, GPS units
Education
San Antonio College 2008 — 2011
Associate of Arts and Sciences (AAS), Criminal Justice
Velma's Investigation Services September 2015 - Present
My Texas PI April 2012 - August 2015
Robert Galloway & Assoc. August 2005 - July 2011
USAA June 1991 - October 2003
Skills
Computer Security, Investigations, Administration, Insurance, Word, Excel, Customer Relations, Research, Accounting, Customer Service, Coordination, Problem Solving, Administrative Support, Surveillance, Counter Surveillance, Background Checks, GPS devices, GPS navigation, GPS units
Education
San Antonio College 2008 — 2011
Associate of Arts and Sciences (AAS), Criminal Justice
Ruth Adsit's USAA Experience June 2015 - Present
Job CRPC
Industry Financial Services
Experience
USAA June 2015 - Present
USAA June 2014 - Present
Northwestern Mutual April 2013 - June 2014
Skills
Series 7, Series 63, Fixed Annuities, Investments, Series 65, Series 6, Sales, Customer Service
Education
San Diego Christian College
BS in Business Management
USAA June 2015 - Present
USAA June 2014 - Present
Northwestern Mutual April 2013 - June 2014
Skills
Series 7, Series 63, Fixed Annuities, Investments, Series 65, Series 6, Sales, Customer Service
Education
San Diego Christian College
BS in Business Management
Jennifer Zepeda's USAA Experience October 2010 - Present
Job Property Claims Adjuster
Industry Insurance
Experience
USAA October 2010 - Present
Tina Tang Studio April 2009 - May 2010
LD & J Associates 2008 - April 2009
The Container Store 2005 - 2008
Retna Ltd. 2004 - 2006
Skills
Customer Service, Event Planning, Microsoft Excel, Training, Microsoft Office, Financial Reporting, Financial Analysis, Marketing, Leadership, Public Speaking, Accounting, Team Building, Sales, Budgets, Analysis
Education
University of North Texas 2000 — 2004
BA, Theatre Arts
San Antonio College 1999 — 2000
Theater Arts
USAA October 2010 - Present
Tina Tang Studio April 2009 - May 2010
LD & J Associates 2008 - April 2009
The Container Store 2005 - 2008
Retna Ltd. 2004 - 2006
Skills
Customer Service, Event Planning, Microsoft Excel, Training, Microsoft Office, Financial Reporting, Financial Analysis, Marketing, Leadership, Public Speaking, Accounting, Team Building, Sales, Budgets, Analysis
Education
University of North Texas 2000 — 2004
BA, Theatre Arts
San Antonio College 1999 — 2000
Theater Arts
RHONDA BROYLES's USAA Experience July 2013 - Present
Job Lead Decision Analyst at USAA
Industry Financial Services
Experience
USAA July 2013 - Present
USAA February 1998 - May 2013
Skills
Marketing Strategy, Segmentation, Direct Marketing, Analytics, Multi-channel Marketing, Email Marketing, Competitive Analysis, Strategic Planning, Marketing, Strategy, Leadership, Cross-functional Team..., Management, Analysis, Marketing Communications, Program Management
Education
San Antonio College 1998 — 2020
Associate of Arts (AA), Art/Art Studies, General, Presidents Lis
The University of Texas at San Antonio 1982 — 1984
English Language and Literature, General
USAA July 2013 - Present
USAA February 1998 - May 2013
Skills
Marketing Strategy, Segmentation, Direct Marketing, Analytics, Multi-channel Marketing, Email Marketing, Competitive Analysis, Strategic Planning, Marketing, Strategy, Leadership, Cross-functional Team..., Management, Analysis, Marketing Communications, Program Management
Education
San Antonio College 1998 — 2020
Associate of Arts (AA), Art/Art Studies, General, Presidents Lis
The University of Texas at San Antonio 1982 — 1984
English Language and Literature, General
Sandi Stanford's USAA Experience February 1963 - July 1999
Job Independent NonProfit Organization Management Professional
Industry Nonprofit Organization Management
Experience
Alamo Breast Cancer Foundation PresidentAlamo Breast Cancer Foundation2009 - 2011
USAA February 1963 - July 1999
Skills
Event Planning, Non-profits, Public Speaking, Fundraising, Healthcare, Community Outreach, Strategic Planning, Program Development, Research, Nonprofits, Public Relations, Microsoft Excel, Grant Writing, Social Networking, Event Management, Social Media, Volunteer Management, Public Health, Team Building, Teaching, Clinical Research, Leadership, Leadership Development, Policy, Grants, Community Development, Organizational..., Strategic Communications, Staff Development
Education
The University of Texas at San Antonio 1988 — 1994
Bachelor of Arts (B.A.), History
St. Mary's University 1964 — 1966
San Antonio College 1962 — 1964
John Marshall High School 1958 — 1962
Alamo Breast Cancer Foundation PresidentAlamo Breast Cancer Foundation2009 - 2011
USAA February 1963 - July 1999
Skills
Event Planning, Non-profits, Public Speaking, Fundraising, Healthcare, Community Outreach, Strategic Planning, Program Development, Research, Nonprofits, Public Relations, Microsoft Excel, Grant Writing, Social Networking, Event Management, Social Media, Volunteer Management, Public Health, Team Building, Teaching, Clinical Research, Leadership, Leadership Development, Policy, Grants, Community Development, Organizational..., Strategic Communications, Staff Development
Education
The University of Texas at San Antonio 1988 — 1994
Bachelor of Arts (B.A.), History
St. Mary's University 1964 — 1966
San Antonio College 1962 — 1964
John Marshall High School 1958 — 1962
Rose Desjean's USAA Experience August 2011 - Present
Job Senior Financial Foundations Specialist
Industry Insurance
Experience
USAA August 2011 - Present
USAA April 2007 - August 2011
USAA September 2004 - April 2007
Texas Department of Transportation July 1998 - November 2001
Skills
Life Insurance, Retirement Planning, Retirement, IRAs, Property & Casualty..., Flood Insurance, Retail Banking, Underwriting, Finance, Leadership, Training, Loans, Banking, Insurance, Coaching, Microsoft Office, Customer Service, Social Media, Microsoft Excel, Team Building, Management
Education
San Antonio College 2013 — 2015
Associate of Science (A.S.), Psychology, 3.0
USAA August 2011 - Present
USAA April 2007 - August 2011
USAA September 2004 - April 2007
Texas Department of Transportation July 1998 - November 2001
Skills
Life Insurance, Retirement Planning, Retirement, IRAs, Property & Casualty..., Flood Insurance, Retail Banking, Underwriting, Finance, Leadership, Training, Loans, Banking, Insurance, Coaching, Microsoft Office, Customer Service, Social Media, Microsoft Excel, Team Building, Management
Education
San Antonio College 2013 — 2015
Associate of Science (A.S.), Psychology, 3.0
Christine Orris's USAA Experience January 1993 - August 2009
Job Life Insurance Advisor at IntelliQuote
Industry Insurance
Experience
IntelliQuote February 2011 - Present
The Hartford September 2009 - February 2011
USAA January 1993 - August 2009
Skills
Call Centers, Insurance, Underwriting, Property & Casualty..., Customer Service, Risk Management, Customer Satisfaction, Process Improvement, General Insurance, Customer Retention, Outlook, Casualty, Life Insurance, Disability Insurance, Finance, Umbrella Insurance, Sales
Education
San Diego State University-California State University 1988 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
IntelliQuote February 2011 - Present
The Hartford September 2009 - February 2011
USAA January 1993 - August 2009
Skills
Call Centers, Insurance, Underwriting, Property & Casualty..., Customer Service, Risk Management, Customer Satisfaction, Process Improvement, General Insurance, Customer Retention, Outlook, Casualty, Life Insurance, Disability Insurance, Finance, Umbrella Insurance, Sales
Education
San Diego State University-California State University 1988 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sherry Cloud's USAA Experience June 1984 - September 2004
Job Published Author
Industry Entertainment
Experience
Sher June 2009 - Present
USAA June 1984 - September 2004
EDWARDS AFB July 1980 - June 1982
Skills
Advertising, Online Advertising, Social Media Marketing, Marketing Strategy, Social Media, Interactive Marketing..., Interactive Advertising
Education
San Antonio College
Associate's degree
University of the Incarnate Word
Bachelor of Science (BS), Business Administration, Management and Operations
Sher June 2009 - Present
USAA June 1984 - September 2004
EDWARDS AFB July 1980 - June 1982
Skills
Advertising, Online Advertising, Social Media Marketing, Marketing Strategy, Social Media, Interactive Marketing..., Interactive Advertising
Education
San Antonio College
Associate's degree
University of the Incarnate Word
Bachelor of Science (BS), Business Administration, Management and Operations
Kathy (Loper) Cancellieri's USAA Experience 2005 - Present
Job Underwriter at USAA
Industry Insurance
Experience
USAA 2005 - Present
TD Waterhouse 1997 - 2000
Skills
Insurance, Customer Service, Underwriting, Finance, Employee Benefits, General Insurance, Claim, Property & Casualty..., Casualty, Liability, Leadership, Commercial Insurance, Casualty Insurance
Education
University of Colorado Colorado Springs 2013 — 2017
Master’s Degree, Criminal Justice
San Diego State University-California State University 1995 — 1997
Bachelor, Social Work
Coronado High School 1986 — 1991
USAA 2005 - Present
TD Waterhouse 1997 - 2000
Skills
Insurance, Customer Service, Underwriting, Finance, Employee Benefits, General Insurance, Claim, Property & Casualty..., Casualty, Liability, Leadership, Commercial Insurance, Casualty Insurance
Education
University of Colorado Colorado Springs 2013 — 2017
Master’s Degree, Criminal Justice
San Diego State University-California State University 1995 — 1997
Bachelor, Social Work
Coronado High School 1986 — 1991
Raul Urdiales's USAA Experience January 2010 - June 2010
Job Business Analyst
Industry Financial Services
Experience
USAA January 2010 - June 2010
Rackspace Hosting October 2008 - January 2010
USAA April 2000 - July 2008
Education
University of Incarnate Word 2003 — 2005
Business, Business Management
San Antonio College 1996 — 1998
Business, Business Management
USAA January 2010 - June 2010
Rackspace Hosting October 2008 - January 2010
USAA April 2000 - July 2008
Education
University of Incarnate Word 2003 — 2005
Business, Business Management
San Antonio College 1996 — 1998
Business, Business Management
Brad Sayre's USAA Experience May 2014 - Present
Job CFP® Wealth Manager | Private Client Advisor with 7+ years experience in finance | USAA, JP Morgan, Edward Jones
Industry Financial Services
Experience
USAA May 2014 - Present
JPMorgan Chase May 2011 - May 2014
Edward Jones December 2006 - May 2011
Ferguson Enterprises December 2004 - December 2006
Skills
Strategic Financial..., Microsoft Excel, Microsoft Office, Strategic Planning, Customer Service, Account Management, Accounting, Budgets, Sales Management, Business Development, Business Strategy
Education
Virginia Polytechnic Institute and State University 1999 — 2004
Bachelor's Degree, Finance, 3.6 GPA
Virginia Polytechnic Institute and State University 1999 — 2003
Bachelor's Degree, Management - Entrepreneurship, Innovation, and Technology Option, 3.7 GPA
San Diego State University-California State University 2010 — 2011
Executive Financial Planning Certificate, Financial Planning
USAA May 2014 - Present
JPMorgan Chase May 2011 - May 2014
Edward Jones December 2006 - May 2011
Ferguson Enterprises December 2004 - December 2006
Skills
Strategic Financial..., Microsoft Excel, Microsoft Office, Strategic Planning, Customer Service, Account Management, Accounting, Budgets, Sales Management, Business Development, Business Strategy
Education
Virginia Polytechnic Institute and State University 1999 — 2004
Bachelor's Degree, Finance, 3.6 GPA
Virginia Polytechnic Institute and State University 1999 — 2003
Bachelor's Degree, Management - Entrepreneurship, Innovation, and Technology Option, 3.7 GPA
San Diego State University-California State University 2010 — 2011
Executive Financial Planning Certificate, Financial Planning
JIMMIE H DRAPER JR's USAA Experience February 2014 - Present
Job Specializing in member correspondence
Industry Financial Services
Jean Kutz, CPCU's USAA Experience July 2001 - Present
Job Staffing Consultant at USAA
Industry Financial Services
Experience
Kaplan Test Prep and Admissions February 2012 - Present
USAA July 2001 - Present
USAA December 2000 - January 2012
USAA August 1981 - December 2000
Skills
Process Improvement, Training, Insurance, Leadership, Policy, Call Centers, Change Management, Risk Management, Customer Service, Call Center
Education
San Antonio College
Assoc, Management
Society of CPCU
CPCU, Insurance Operations
Kaplan Test Prep and Admissions February 2012 - Present
USAA July 2001 - Present
USAA December 2000 - January 2012
USAA August 1981 - December 2000
Skills
Process Improvement, Training, Insurance, Leadership, Policy, Call Centers, Change Management, Risk Management, Customer Service, Call Center
Education
San Antonio College
Assoc, Management
Society of CPCU
CPCU, Insurance Operations
Michael Back's USAA Experience May 2011 - Present
Job Voice and Video Engineer at USAA
Industry Information Technology and Services
Experience
USAA May 2011 - Present
Northside ISD August 2006 - May 2011
Advanced Personal Computers January 2002 - August 2002
Skills
Cisco Unified..., Cisco Unity Connection, Cisco Unified Contact..., Cisco TelePresence, Cisco MeetingPlace, Cisco Technologies, Cisco Call Manager, Cisco Telepresence, Cisco IOS, SIP, Video Conferencing, TCP/IP, Networking, VoIP, Vendor Management, Unified Communications, Troubleshooting, Switches, Routers, Network Engineering, Integration, CCNA
Education
Texas A&M University - San Antonio 2009 — 2014
Master of Business Administration (MBA), Management
Texas A&M University-Kingsville 2007 — 2009
B.A.A.S, Information Systems, Management, Business
San Antonio College 1999 — 2002
Associates of Applied Science - Network Administration, Network and Systems Administration
USAA May 2011 - Present
Northside ISD August 2006 - May 2011
Advanced Personal Computers January 2002 - August 2002
Skills
Cisco Unified..., Cisco Unity Connection, Cisco Unified Contact..., Cisco TelePresence, Cisco MeetingPlace, Cisco Technologies, Cisco Call Manager, Cisco Telepresence, Cisco IOS, SIP, Video Conferencing, TCP/IP, Networking, VoIP, Vendor Management, Unified Communications, Troubleshooting, Switches, Routers, Network Engineering, Integration, CCNA
Education
Texas A&M University - San Antonio 2009 — 2014
Master of Business Administration (MBA), Management
Texas A&M University-Kingsville 2007 — 2009
B.A.A.S, Information Systems, Management, Business
San Antonio College 1999 — 2002
Associates of Applied Science - Network Administration, Network and Systems Administration
paula applin's USAA Experience February 1980 - June 2011
Job life insurance investment rep at USAA
Industry Financial Services
Experience
USAA February 1980 - June 2011
Skills
Series 7, Retirement Planning, Wealth Management, Uniform Combined State..., Mutual Funds, Fixed Annuities, Strategic Financial..., Investments, Retirement, Asset Allocation, Series 65, Investment Advisory, Mortgage Lending, Investment Strategies, IRAs, Portfolio Management, Banking, CRPC, Underwriting, Small Business, Bonds, Financial Advisory, Financial Planners, Financial Planning, Series 6, FINRA, Securities, Certified Financial..., Customer Service, 401k, Series 24, Wealth, Wealth Management...
Education
Texas State University-San Marcos 1982 — 1984
BS, Finance, General
San Antonio College
USAA February 1980 - June 2011
Skills
Series 7, Retirement Planning, Wealth Management, Uniform Combined State..., Mutual Funds, Fixed Annuities, Strategic Financial..., Investments, Retirement, Asset Allocation, Series 65, Investment Advisory, Mortgage Lending, Investment Strategies, IRAs, Portfolio Management, Banking, CRPC, Underwriting, Small Business, Bonds, Financial Advisory, Financial Planners, Financial Planning, Series 6, FINRA, Securities, Certified Financial..., Customer Service, 401k, Series 24, Wealth, Wealth Management...
Education
Texas State University-San Marcos 1982 — 1984
BS, Finance, General
San Antonio College
Morales Luis's USAA Experience October 2004 - Present
Job Member Relationship Specialist at USAA
Industry Insurance
Experience
USAA October 2004 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Public Speaking, Editing, Strategic Planning, Negotiation, Accounting, Event Management, Team Building, Public Relations, Event Planning, Project Planning
Education
The University of Texas at San Antonio 2008 — 2011
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
San Antonio College 2005 — 2008
USAA October 2004 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Public Speaking, Editing, Strategic Planning, Negotiation, Accounting, Event Management, Team Building, Public Relations, Event Planning, Project Planning
Education
The University of Texas at San Antonio 2008 — 2011
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
San Antonio College 2005 — 2008
Rita Sellers's USAA Experience April 2011 - June 2011
Job Kohl's Collections Representative
Industry Retail
Experience
Kohl's Department Stores Center for Retailing Excellence August 2011 - Present
USAA April 2011 - June 2011
USAA April 2011 - June 2011
Education
San Antonio College
Basics
Kohl's Department Stores Center for Retailing Excellence August 2011 - Present
USAA April 2011 - June 2011
USAA April 2011 - June 2011
Education
San Antonio College
Basics
Terrie Maldonado's USAA Experience August 2003 - August 2008
Job Customer Service Specialist at CPS Energy
Industry Banking
Experience
CPS Energy September 2014 - Present
Tater November 1989 - Present
Broadway Bank September 2010 - June 2014
Wells Fargo Bank August 2009 - September 2010
USAA August 2003 - August 2008
Skills
Web Design, Photoshop, Interior Design, Logo Design, Photography, Illustrator, Illustration, Adobe Creative Suite, Art Direction, InDesign, Brochures, Corporate Identity, Graphics, Furniture, User Interface Design
Education
San Antonio College 1978 — 1980
Physical Sciences
CPS Energy September 2014 - Present
Tater November 1989 - Present
Broadway Bank September 2010 - June 2014
Wells Fargo Bank August 2009 - September 2010
USAA August 2003 - August 2008
Skills
Web Design, Photoshop, Interior Design, Logo Design, Photography, Illustrator, Illustration, Adobe Creative Suite, Art Direction, InDesign, Brochures, Corporate Identity, Graphics, Furniture, User Interface Design
Education
San Antonio College 1978 — 1980
Physical Sciences
Patricia Mendoza-Thompson's USAA Experience April 2013 - Present
Job Business Manager I at USAA
Industry Financial Services
Experience
USSA April 2013 - Present
USAA April 2013 - Present
Millennium November 2012 - April 2013
Wells Fargo Financial August 2011 - November 2012
Wells Fargo May 2009 - August 2011
Wachovia, A Wells Fargo Company February 2004 - November 2008
Skills
Excel, Microsoft Office 2007, Access, TIBCO iProcess, iGrafx, PowerPoint, Rational Team Concert, Requirements Gathering, Agile Project Management
Education
San Antonio College
USSA April 2013 - Present
USAA April 2013 - Present
Millennium November 2012 - April 2013
Wells Fargo Financial August 2011 - November 2012
Wells Fargo May 2009 - August 2011
Wachovia, A Wells Fargo Company February 2004 - November 2008
Skills
Excel, Microsoft Office 2007, Access, TIBCO iProcess, iGrafx, PowerPoint, Rational Team Concert, Requirements Gathering, Agile Project Management
Education
San Antonio College
Willie Barrera's USAA Experience February 1999 - December 2003
Job Data Analyst at Frost Bank
Industry Information Technology and Services
Experience
Frost Bank June 2015 - Present
Trinity Millennium Group July 2010 - May 2015
Group O April 2007 - December 2009
Trinity Milennium Group January 2006 - April 2007
Dell June 2005 - November 2005
West Telemarketing January 2004 - October 2004
USAA February 1999 - December 2003
West Telemarketing June 1995 - January 1999
Skills
Business Analysis, SQL, Requirements Gathering, Microsoft SQL Server, Business Requirements, Visio, SharePoint, Software Project..., User Acceptance Testing, COBOL, JCL, Use Case Analysis, Terradata, Tandem, Data Warehousing, Integration
Education
San Antonio College
Frost Bank June 2015 - Present
Trinity Millennium Group July 2010 - May 2015
Group O April 2007 - December 2009
Trinity Milennium Group January 2006 - April 2007
Dell June 2005 - November 2005
West Telemarketing January 2004 - October 2004
USAA February 1999 - December 2003
West Telemarketing June 1995 - January 1999
Skills
Business Analysis, SQL, Requirements Gathering, Microsoft SQL Server, Business Requirements, Visio, SharePoint, Software Project..., User Acceptance Testing, COBOL, JCL, Use Case Analysis, Terradata, Tandem, Data Warehousing, Integration
Education
San Antonio College
Loretta Swientek's USAA Experience Mortgage UnderwriterWells Fargo FinancialJanuary 2005 - Present
Job Mortgage Underwriter at Wells Fargo Financial
Industry Financial Services
Experience
USAA Mortgage UnderwriterWells Fargo FinancialJanuary 2005 - Present
Skills
Banking, Credit, Loans, Financial Analysis, Risk Management, Credit Analysis, Finance, Portfolio Management, Investments, Financial Services
Education
San Antonio College
USAA Mortgage UnderwriterWells Fargo FinancialJanuary 2005 - Present
Skills
Banking, Credit, Loans, Financial Analysis, Risk Management, Credit Analysis, Finance, Portfolio Management, Investments, Financial Services
Education
San Antonio College
Susan L. Hughes's USAA Experience January 2001 - March 2009
Job Customer Service Representative at Esurance
Industry Insurance
Experience
Esurance June 2015 - Present
Sonora Insurance Group, LLC June 2014 - June 2015
Law Offices of Beer & King, P.C. February 2013 - June 2014
Nationwide Insurance May 2009 - October 2010
USAA January 2001 - March 2009
Dick Hughes & Co., Inc. May 1988 - December 2000
Skills
Licensed Property &..., Insurance, Liability, Property & Casualty..., Workers Compensation, Legal Liability, Casualty, Claim, Commercial Insurance, Umbrella Insurance, Professional Liability, General Insurance, Underwriting
Education
San Antonio College 2011 — 2013
Associate's degree, Paralegal Studies
Texas Christian University 1983 — 1987
Bachelor's degree, Fashion Merchandising
Esurance June 2015 - Present
Sonora Insurance Group, LLC June 2014 - June 2015
Law Offices of Beer & King, P.C. February 2013 - June 2014
Nationwide Insurance May 2009 - October 2010
USAA January 2001 - March 2009
Dick Hughes & Co., Inc. May 1988 - December 2000
Skills
Licensed Property &..., Insurance, Liability, Property & Casualty..., Workers Compensation, Legal Liability, Casualty, Claim, Commercial Insurance, Umbrella Insurance, Professional Liability, General Insurance, Underwriting
Education
San Antonio College 2011 — 2013
Associate's degree, Paralegal Studies
Texas Christian University 1983 — 1987
Bachelor's degree, Fashion Merchandising
Erik Abrahamsen's USAA Experience May 2013 - Present
Job Capacity and Productivity Analytics at USAA
Industry Banking
Experience
USAA May 2013 - Present
TSS Management, Inc March 2008 - March 2013
TSS Management, Inc March 2005 - February 2008
TSS Management, Inc April 1999 - February 2005
Skills
Process Improvement, Budgets, Financial Analysis, Software Documentation, Strategic Planning, Forecasting, Market Analysis, Financial Modeling, Cross-functional Team..., Strategy, Business Analysis, Project Management, Sales, Leadership, New Business Development, Data Analysis, Management, Analysis, Finance, Analytics, Sales Operations, Business Process..., Team Building, Medical Devices, Healthcare, Accounting, Account Management, Strategic Financial..., Project Planning, Team Leadership, CRM, Change Management, Sales Management, Income Statement, Sales Process, Competitive Analysis, Start-ups, Business Process, Contract Negotiation, Business Strategy, Business Development, Business Intelligence, Risk Management, Product Management, Executive Management, Financial Planning
Education
University of the Incarnate Word 2004 — 2006
Master of Business Administration (MBA)
San Diego State University-California State University 1984 — 1987
Bachelor of Business Administration (BBA), Finance, General
USAA May 2013 - Present
TSS Management, Inc March 2008 - March 2013
TSS Management, Inc March 2005 - February 2008
TSS Management, Inc April 1999 - February 2005
Skills
Process Improvement, Budgets, Financial Analysis, Software Documentation, Strategic Planning, Forecasting, Market Analysis, Financial Modeling, Cross-functional Team..., Strategy, Business Analysis, Project Management, Sales, Leadership, New Business Development, Data Analysis, Management, Analysis, Finance, Analytics, Sales Operations, Business Process..., Team Building, Medical Devices, Healthcare, Accounting, Account Management, Strategic Financial..., Project Planning, Team Leadership, CRM, Change Management, Sales Management, Income Statement, Sales Process, Competitive Analysis, Start-ups, Business Process, Contract Negotiation, Business Strategy, Business Development, Business Intelligence, Risk Management, Product Management, Executive Management, Financial Planning
Education
University of the Incarnate Word 2004 — 2006
Master of Business Administration (MBA)
San Diego State University-California State University 1984 — 1987
Bachelor of Business Administration (BBA), Finance, General
Randy Harr's USAA Experience 1999 - 2005
Job Insurance Agent at Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance November 2008 - Present
USAA Federal Savings Bank 2005 - 2007
USAA 1999 - 2005
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, bank loans, Sales, Customer Service, Customer Oriented, Communication Skills
Education
San Antonio College 1990 — 1993
Concentration in Business, General Business
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Economics
Nationwide Insurance November 2008 - Present
USAA Federal Savings Bank 2005 - 2007
USAA 1999 - 2005
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, bank loans, Sales, Customer Service, Customer Oriented, Communication Skills
Education
San Antonio College 1990 — 1993
Concentration in Business, General Business
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Economics
Jonathan Kulisz's USAA Experience January 2015 - Present
Job Computer Systems Engineer at USAA
Industry Information Technology and Services
Experience
USAA January 2015 - Present
USAA May 2014 - August 2014
UTSA January 2013 - May 2014
Kahlig Automotive May 2013 - August 2013
Mueller Water Conditioning July 2011 - August 2012
Skills
Network Security, Active Directory, Security, Network Administration, Windows, Information Security, Troubleshooting, Computer Security, System Administration, Windows 7, VMware, Linux, Disaster Recovery, Servers
Education
The University of Texas at San Antonio 2012 — 2014
Bachelors of Business Administration (2), 1. Cyber Security 2. Information Systems, Major GPA: 3.71
San Antonio College 2008 — 2010
Associate of Science (AS), Engineering
USAA January 2015 - Present
USAA May 2014 - August 2014
UTSA January 2013 - May 2014
Kahlig Automotive May 2013 - August 2013
Mueller Water Conditioning July 2011 - August 2012
Skills
Network Security, Active Directory, Security, Network Administration, Windows, Information Security, Troubleshooting, Computer Security, System Administration, Windows 7, VMware, Linux, Disaster Recovery, Servers
Education
The University of Texas at San Antonio 2012 — 2014
Bachelors of Business Administration (2), 1. Cyber Security 2. Information Systems, Major GPA: 3.71
San Antonio College 2008 — 2010
Associate of Science (AS), Engineering
Jeri (Jeryl) Gates's USAA Experience May 1980 - January 2009
Job SEEKING NEXT OPPORTUNITY
Industry Insurance
Experience
Marsh & McLennan Companies August 2011 - August 2015
ClaimFox, Inc. March 2010 - August 2011
USAA May 1980 - January 2009
Skills
Insurance, Property & Casualty..., Underwriting, Commercial Insurance, Customer Service, Claim, Subpoenas, Medical Authorizations, Employee Training, NFIP, Financial Audits, NFIP Audits, Team Building, Process Improvement, Team Leadership, Microsoft Office, Quality Auditing, Teamwork, Time Management, General Insurance
Education
San Antonio College 1985 — 1994
Associate’s Degree, Business Administration and Management, General
Marsh & McLennan Companies August 2011 - August 2015
ClaimFox, Inc. March 2010 - August 2011
USAA May 1980 - January 2009
Skills
Insurance, Property & Casualty..., Underwriting, Commercial Insurance, Customer Service, Claim, Subpoenas, Medical Authorizations, Employee Training, NFIP, Financial Audits, NFIP Audits, Team Building, Process Improvement, Team Leadership, Microsoft Office, Quality Auditing, Teamwork, Time Management, General Insurance
Education
San Antonio College 1985 — 1994
Associate’s Degree, Business Administration and Management, General
Monica San Miguel's USAA Experience
Job Financial Foundations at USAA
Industry Financial Services
Experience
USAA
Skills
Leadership
Education
San Antonio College
Associate's Degree, Banking, Corporate, Finance, and Securities Law
USAA
Skills
Leadership
Education
San Antonio College
Associate's Degree, Banking, Corporate, Finance, and Securities Law
Michelle Carrasco-Salas's USAA Experience May 1998 - November 2007
Job SR Director of Financial Reporting at USAA Real Estate Company
Industry Real Estate
Experience
USAA Real Estate Company September 2008 - Present
USAA May 1998 - November 2007
Skills
Due Diligence, Valuation, Real Estate Economics, Financial Modeling, Asset Management, Cash Flow, Internal Controls, Investments, Acquisitions, Finance, Investment Properties, Real Estate Financing, Forecasting
Education
The University of Texas at San Antonio 1982 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
San Antonio College 1980 — 1982
undergraduate courses, Accounting
USAA Real Estate Company September 2008 - Present
USAA May 1998 - November 2007
Skills
Due Diligence, Valuation, Real Estate Economics, Financial Modeling, Asset Management, Cash Flow, Internal Controls, Investments, Acquisitions, Finance, Investment Properties, Real Estate Financing, Forecasting
Education
The University of Texas at San Antonio 1982 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
San Antonio College 1980 — 1982
undergraduate courses, Accounting
Krista Hicks-Fitzpatrick's USAA Experience February 2010 - May 2012
Job Music Professional
Industry Music
Experience
ACNK Entertainment 2013 - Present
West Corporation September 2012 - January 2013
USAA February 2010 - May 2012
Skills
Data Entry, Receptionist Duties, Billing Systems, Merchandising, Filing, Customer Retention, Mail Sorting, IMS data, Research, Cash Handling Experience, Closing/Opening
Education
San Antonio College 2009 — 2011
Byron P Steele II 2007 — 2009
AP Psychology, High School Deploma
ACNK Entertainment 2013 - Present
West Corporation September 2012 - January 2013
USAA February 2010 - May 2012
Skills
Data Entry, Receptionist Duties, Billing Systems, Merchandising, Filing, Customer Retention, Mail Sorting, IMS data, Research, Cash Handling Experience, Closing/Opening
Education
San Antonio College 2009 — 2011
Byron P Steele II 2007 — 2009
AP Psychology, High School Deploma
Matthew Rath's USAA Experience March 2014 - Present
Job Special Investigator at USAA
Industry Financial Services
Experience
USAA March 2014 - Present
USAA February 2009 - March 2014
Education
The University of Texas at San Antonio 2002 — 2007
BS, Kinesiology
San Antonio College
USAA March 2014 - Present
USAA February 2009 - March 2014
Education
The University of Texas at San Antonio 2002 — 2007
BS, Kinesiology
San Antonio College
Valerie Cortez's USAA Experience May 2007 - October 2013
Job Financial Services Professional
Industry Financial Services
Experience
SWBC June 2014 - October 2014
USAA May 2007 - October 2013
USAA June 2002 - May 2007
Execupay Payroll Service, Inc November 1999 - April 2001
Skills
data entry (alpha and..., reconciling, working..., word, outlook and..., multi-tasking, some..., motivated learner,..., excellent customer..., IMS, Accurate,..., System, WorkList, FDR,...
Education
San Antonio College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
L. W. Fox Technical HS
Diploma, Academics
SWBC June 2014 - October 2014
USAA May 2007 - October 2013
USAA June 2002 - May 2007
Execupay Payroll Service, Inc November 1999 - April 2001
Skills
data entry (alpha and..., reconciling, working..., word, outlook and..., multi-tasking, some..., motivated learner,..., excellent customer..., IMS, Accurate,..., System, WorkList, FDR,...
Education
San Antonio College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
L. W. Fox Technical HS
Diploma, Academics
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
Charles Schwab
Ameriprise Financial Services, Inc.
Citibank