USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
USAA March 2015 - Present
Bank of America February 2014 - March 2015
Bayview Loan Servicing, LLC June 2012 - January 2013
Saxon July 2007 - July 2012
Skills
Banking, Credit, Loans, Mortgage Lending, Mortgage Banking, Residential Mortgages, Underwriting, Portfolio Management, Loss Mitigation, FHA, Mortgage Servicing, Loan Servicing, Financial Services, Call Centers, Loan Origination, Customer Service, Sales, Mortgage Underwriting
Education
Southern New Hampshire University 2013 — 2017
Bachelor's degree, Business
USAA July 2014 - Present
USAA January 2012 - June 2014
USAA Consultant October 2011 - January 2012
WellMed Medical Management March 2008 - August 2011
Fiserv Health - Avidyn June 2006 - 2008
Fiserv Health September 2004 - May 2006
JP Morgan Chase 2001 - 2004
USAA May 1999 - July 2001
Skills
Process Improvement, Management, Requirements Analysis, Enterprise Software, Business Process, Cross-functional Team..., Project Management, Quality Assurance, Visio, Business Development, Six Sigma, Requirements Gathering, Process Engineering, Change Management, Vendor Management, Strategic Planning, SDLC, Business Process..., Service Delivery, Software Project..., Access, Integration, Business Analysis, Insurance, Training, Contract Management, Operational Excellence, Healthcare, Team Leadership, Leadership, Management Consulting, Agile Methodologies, Mergers & Acquisitions, Program Management, Risk Management, Healthcare Information..., Data Analysis, Team Building, MS Project, SharePoint, PMP, Business Intelligence, Analysis, Project Planning
Education
Southwestern University 1989 — 2003
Business Administration and Management, General
USAA February 2015 - Present
USAA February 2013 - February 2015
USAA November 2010 - February 2013
USAA August 2009 - November 2010
Skills
Information Governance, Risk Management, Business Process..., Insurance, Financial Analysis, Vendor Management, Analysis, Financial Services, Change Management, Banking, Management, Team Building, Business Analysis, Process Improvement, Leadership, Strategic Planning
Education
University of the Incarnate Word 1994 — 1995
Master of Arts (M.A.), Sports Management
Southwestern University 1987 — 1991
Bachelor of Arts (B.A.), Accounting
USAA October 2010 - Present
Ally Financial Inc. February 2009 - October 2010
Capital One Auto Finance August 2005 - August 2008
MBNA 1999 - 2005
Skills
Credit, Loss Mitigation, Skip Tracing, Supplier Risk Management, Repossessions, Process Improvement, Call Center, Loans, Call Centers, Management, Executive Management, Financial Analysis, Vendor Management, Banking, Financial Services, Credit Analysis, Portfolio Management, Analysis, Finance, Credit Cards, Leadership, Consumer Lending, Forecasting, Team Building, Risk Management, Accounts Receivable, Loan Servicing, Credit Risk
Education
Southern New Hampshire University 2014 — 2018
Bachelor's Degree, Organizational Leadership
Milliman January 2014 - Present
Milliman September 2008 - December 2013
USAA May 2007 - August 2007
Skills
Project Management, People Management, Defined Benefit, Pensions, Employee Benefits, Benefits Administration, Data Analysis, Microsoft Excel, Retirement, Customer Service, Valuation, Analysis, Process Improvement, Pension Administration, Lotus Notes
Education
Southern Methodist University 2004 — 2008
Bachelor of Science, Applied Mathematics, Economics
USAA February 2010 - Present
various publications January 2008 - Present
The Kerrville Daily Times August 2006 - January 2008
Corpus Christi Caller-Times November 2003 - November 2005
The Brownsville Herald September 2002 - November 2003
San Antonio Express-News 2002 - 2002
Skills
Journalism, Ap Style, News Writing, Copy Editing, Editing, Feature Articles, Press Releases, Media Relations, Blogging, Editorial, Investigative Reporting, Newsletters, Newspaper, Newspapers, Publications, Storytelling, Web Content, AP Style
Education
St. Edward's University 1990 — 1995
Universidad de Santiago de Compostela 1992 — 1993
Spanish, international business
Home Team of America 1999 - Present
Peer 1 Hosting January 2011 - April 2012
ServerBeach January 2010 - December 2010
ServerBeach April 2009 - December 2009
Rackspace Hosting March 2007 - August 2007
Rackspace Hosting May 2006 - March 2007
Rackspace Hosting September 2001 - May 2006
Capital Group October 2000 - May 2001
USAA April 1996 - December 1998
USAA April 1993 - April 1996
Skills
Account Management, Advertising, B2B, Business Development, Business Strategy, Buyer Representation, Cloud Computing, Cold Calling, Competitive Analysis, Customer Retention, Customer Satisfaction, Customer Service, Data Center, Direct Sales, Email Marketing, First Time Home Buyers, Insurance, Investment Properties, Lead Generation, Leadership, Managed Services, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Networking, New Home Sales, Product Marketing, Project Management, Real Estate, Residential Homes, SaaS, Sales Presentations, Sales Process, Salesforce.com, Sellers, Selling, Solution Selling, Start-ups, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, New Business Development, Managed Hosting, Negotiation, Sales Operations, Entrepreneurship, Sales
Education
Southern Methodist University 2000 — 2001
Unix & Oracle
The University of Texas at San Antonio 1990 — 1994
BBA, Marketing
Texas Tech University 1985 — 1987
Marketing Undergrad
USAA December 2013 - Present
Independent Web Consulting July 2013 - December 2013
Steger & Bizzell Engineering, Inc. October 2012 - July 2013
Specific Energy June 2011 - October 2012
Southwestern University October 2010 - January 2011
BG Group June 2009 - August 2009
Skills
Collaboration, SCADA, PLC Ladder Logic, HTML 5, JavaScript, Linux, Microsoft Excel, Microsoft Word, Competitive Analysis, CSS, Microsoft Office, Leadership, Data Analysis, PowerPoint, Teamwork, Social Media, Analysis, Root Cause Analysis, Software Documentation, Engineering, C++, Networking
Education
Southwestern University 2008 — 2011
BA, Business, Computer Science
SWBC August 2014 - Present
MAXIMUS July 2012 - Present
The Scooter Store June 2010 - January 2012
The Scooter Store February 2009 - June 2010
USAA June 2007 - November 2008
AD Ideas Media April 2006 - June 2007
Kaycan August 2005 - April 2006
Staffing Solutions Enterprises April 2005 - July 2005
Skills
10 Key, Typing, Outlook, Lotus Notes, Microsoft Office, Microsoft Excel, Microsoft Word, Phone Etiquette
Education
Wayland Baptist University 2011 — 2013
Bachelor of Applied Science (BASc), Accounting
St Philip's College 2009 — 2010
Accounting and Business/Management
Scania June 2014 - Present
Scania June 2013 - Present
Union Pacific Railroad June 2009 - June 2013
USAA May 2004 - June 2009
Skills
Process Improvement, Customer Service, Microsoft Office, Team Building, Operations Management, Transportation, Supervisory Skills, Customer Satisfaction, Training, Electrical Engineering, Budgets, Project Planning, Team Leadership, Continuous Improvement, Coaching, PowerPoint, Procurement, Leadership Development, Product Development, Microsoft Excel, Microsoft Word, Teamwork, Analysis, Troubleshooting, Data Analysis, Quality Assurance, Six Sigma, Leadership, Inventory Management, Logistics, Forecasting, Project Management, Access, Purchasing, Time Management
Education
The University of Texas at San Antonio 2004 — 2009
Bachelor of Science (B.S.), Electrical and Electronics Engineering
St Philip's College 2001 — 2003
Associates of Applied Science, Automotive Engineering Technology/Technician
New Mexico Military Institute 1996 — 1998
Associate of Arts (AA)
Keller Williams Realty, Inc. September 2014 - Present
USAA 1996 - 2013
USAA 1993 - 1996
USAA 1990 - 1993
Education
St. Mary's University
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
USAA March 2010 - Present
AT&T Mobility May 2008 - December 2009
Convergys December 2005 - May 2008
Skills
Mortgage Lending, Real Estate, Mortgage Banking, Loan Origination, Refinance, Loans, Customer Service, Customer Satisfaction, Loss Mitigation, Customer Retention, Call Centers, Sales
Education
Valdosta State University 2004 — 2009
Bachelor's Degree, Office Administration and Technology
Southern New Hampshire University
Master of Business Administration (M.B.A.), Business Administration and Management, General
USAA February 2014 - Present
Neiman Marcus July 2011 - November 2013
Neiman Marcus 2009 - 2011
Neiman Marcus 2006 - 2009
Neiman Marcus 2006 - 2006
Neiman Marcus 2005 - 2006
Neiman Marcus 2004 - 2005
Skills
Merchandising, Fashion, Marketing, Corporate Events, Advertising, Sportswear, Sales, Retail, Training, Trend Analysis, Brand Management
Education
Southern Methodist University 2000 — 2004
Bachelor of Fine Arts (BFA), Major in Studio Art with concentrations in Photography and Design with Minor in Art History
Southern Methodist University August 2014 - Present
USAA May 2013 - August 2014
The University of Texas at San Antonio January 2014 - May 2014
The University of Texas at San Antonio August 2011 - May 2013
Northside ISD August 2009 - June 2011
St. Mary's Pre-Freshman Engineering Program May 2007 - August 2008
Skills
Statistics, Teaching, SAS, R, Microsoft Excel, SQL, Problem Solving, Applied Probability, C++, Microsoft Office, Microsoft Word, PowerPoint, Research, Credit Risk, Staff Development, Right Angles
Education
Southern Methodist University 2014 — 2018
Doctor of Philosophy (Ph.D.), Statistical Science
The University of Texas at San Antonio 2011 — 2013
Master of Science (M.S.), Applied Statistics
St. Mary's University 2004 — 2009
Bachelor of Science (B.S.), Mathematics
Accenture May 2014 - Present
Accenture September 2013 - Present
Electronic Arts May 2012 - September 2012
USAA May 2011 - August 2011
University of Michigan Center for Engineering Diversity and Outreach (CEDO) January 2011 - June 2011
Universitiy of Michigan September 2009 - May 2011
Colgate Palmolive 2010 - 2010
National Society of Black Engineers May 2008 - May 2009
National Society of Black Engineers May 2008 - May 2009
Lockheed Martin May 2008 - August 2008
Skills
Data Analysis, C++, Matlab, Leadership, Research, Microsoft Office, Java, SQL, Analytics, Windows, Python, Photoshop, Team Leadership, Engineering, HTML, Programming, Visual Basic, JavaScript, jQuery, jQuery UI, JUnit, Unit Testing, JDBC, MySQL, Hadoop, SAS, Statistical Data..., Databases, Backbone.js, AngularJS, Node.js, HTML5, CSS3, Oracle BI EE, Oracle SQL Developer, Analysis, Project Management, DevOps, Rally, Jenkins, Phabricator, Chef, GruntJS, Internet of Things
Education
University of Michigan 2009 — 2013
B.S.E., Industrial & Operations Engineering
Spelman College 2006 — 2010
B.S., Computer Science
Summerville High School 2002 — 2006
High School Diploma
Southern Methodist University August 2013 - Present
USAA June 2014 - July 2014
Southern Methodist University October 2013 - May 2014
Skills
Leadership, Java, Object Oriented Design, HTML, CSS, C#, Unit Testing, C++, Public Speaking, Agile Methodologies, WordPress, Microsoft Word, Recruiting
Education
Southern Methodist University 2010 — 2015
Bachelor's Degree, Computer Science
USAA August 2012 - Present
Wells Fargo November 2011 - September 2012
Wells Fargo Bank March 2010 - February 2012
Wells Fargo March 2006 - March 2010
Skills
Spanish-speaking, Training, Management, Sales, Credit, Finance, Retail Banking, Coaching, Risk Management, Insurance, Employee Training, Consumer Lending, Organizational..., Customer Service, Loans, Auto Lending, Organizational Behavior, Organizational..., Customer Oriented, Customer Satisfaction, Theatre, Small Business Lending, Banking, Mortgage Lending, Portfolio Management, Sales Management, Lines Of Credit, Cross Selling, Commercial Lending, Relationship Management, Commercial Banking, Credit Analysis, Financial Services, Customer Retention, Retail, Credit Risk, Time Management, Team Building, Human Resources, Small Business, Financial Analysis, Onboarding, Recruiting, Leadership Development, Refinance, Home Equity Loans, Direct Sales, Call Centers, New Business Development, Loan Servicing
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Southwest Texas Junior College 2003 — 2004
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
USAA July 2015 - Present
Randolph Brooks Federal Credit Union May 2013 - September 2014
Wells Fargo January 2011 - May 2013
UBS March 2010 - January 2011
Skills
Banking, Credit, Loans, Consumer Lending, Credit Analysis, Retail Banking, Commercial Banking, Mortgage Lending, Loan Origination, Cross Selling, Financial Analysis, Cash Management, Finance, Risk Management, Financial Services, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Sales, PowerPoint, Outlook, Training, Teamwork
Education
The University of Texas at San Antonio 2011 — 2015
Bachelor of Business Administration (BBA), Human Resources Management and Services
St Philip's College 2011 — 2013
Associate's Degree, Economics and Business Administration
Brennan Financial Services August 2013 - Present
USAA July 2012 - August 2013
Knight Capital Group January 2012 - September 2012
Penson Financial Services January 2008 - January 2012
Penson Financial Services January 2007 - December 2007
TD Ameritrade January 2006 - December 2006
Skills
Series 7, Series 63, Series 4, Series 24, Prime Brokerage, Trading, Futures Trading, Options, Series 66, Life & Health Insurance..., Trading Systems, Risk Management, FINRA, FX Options, Securities, Financial Services, Mutual Funds, Alternative Investments, Financial Markets, Wealth Management, Investments, Bonds, Portfolio Management, Asset Management, Investment Advisory, Retirement Planning, Relationship Management, Fixed Income, Equities, Financial Risk, Finance, Electronic Trading, Market Data, Equity Trading, Uniform Combined State..., ETFs, Bloomberg, Strategic Financial...
Education
Southern Methodist University 2013 — 2014
Certificate Program in Financial Planning
Texas State University-San Marcos 2004 — 2006
Bachelor of Business Administration (B.B.A.), Finance
360training.com June 2013 - Present
The Art Institute of Austin September 2011 - May 2013
USAA February 2010 - September 2011
South Lamar Animal Hospital September 2009 - February 2010
Darque Tan December 2004 - September 2009
Capital Area Food Bank of Texas April 2007 - August 2008
St. Edward's University May 2006 - August 2008
Skills
Insurance, Customer Service, Call Centers, Microsoft Office, Microsoft Excel, PowerPoint, Sales, Public Speaking, Team Building, Microsoft Word, Property, Events, Series 7, Higher Education..., Presentations, Higher Education, Interviews, Management, Research, Social Networking, Training, Teamwork, Event Planning, Leadership, Time Management
Education
St. Edward's University 2004 — 2008
Bachelor of Arts, Communication
La Grange High School 2000 — 2004
High School Diploma, Distinguished Plan
ST Aerospace March 2014 - Present
USAA November 2012 - February 2014
SWBC June 2011 - September 2012
GPM Life Insurance Co. January 2011 - May 2011
St. Mary's University - Learning Assistance Center May 2008 - December 2010
Education
St. Mary's University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing, Magna Cum Laude
Blue Star Arts Complex -Management Enterprises, Inc. - Lifshutz Companies. September 2014 - Present
US Residential Group LLC April 2011 - February 2014
Pacific West Managment April 2010 - April 2011
Pinnacle Family of Companies May 2008 - May 2010
Capital Residential May 2006 - May 2008
Vision Property Services May 2005 - May 2006
USAA October 1989 - August 2004
Property Company of America October 1984 - October 1989
Federated Department Stores September 1980 - September 1984
Old Towne Builders LLP June 1978 - August 1980
Skills
Licenced to Practice..., Air Conditioning and..., Mechanical. Plumbing..., Carpentry, Painting,..., Multifamily Maintenance..., Property Management, Residential Homes, Investment Properties, Apartments, Real Estate, Commercial Real Estate
Education
St. Mary's University 1999 — 2004
111 Credit Hours, Applied Management
GraceHill Central 2004 — 2013
MultiFamily Property Management
National Institute of Technology 1989 — 1991
Associate's degree, Electrical and Electronics Engineering
National Technical Schools 1987 — 1989
Diploma, Air Conditioning and Refrigeration
Fulton County Schools August 2005 - Present
CJC Technologies March 2001 - June 2005
Prudential Real Estate September 1998 - March 2001
Commercial Financial Services March 1997 - August 1998
American Airlines February 1996 - March 1997
USAA February 1996 - March 1997
Skills
Staff Development, Human Resources, Public Relations, Microsoft Office, Account Management, Organizational..., Website Development, Career Development, Business Management, Dreamweaver, Employee Relations, Event Management, Social Media
Education
Valdosta State University 2010 — 2011
Educational Specialist, Educational Leadership and Administration, General, 4.0
Southern Nazarene University 1998 — 2000
Master of Business Administration (MBA), Organizational Leadership, 4.0
USAA November 2013 - Present
Self July 2012 - October 2012
Harland Clarke March 2005 - June 2012
J. P. Morgan Chase May 1992 - June 1999
Skills
Marketing, Direct Marketing, Email Marketing, Marketing Strategy, Database Marketing, Marketing Communications, Product Marketing, Competitive Analysis, Lead Generation, B2B, Relationship Management, Customer Acquisition, Product Management, Strategy, Segmentation, Marketing Management, Integrated Marketing, Strategic Partnerships, Analytics, Process Improvement, Strategic Planning, CRM, Direct Mail, Salesforce.com, Account Management, Web Analytics, B2B Marketing, Customer Retention, Market Analysis, Financial Services, Online Marketing, Cross-functional Team...
Education
Southern Methodist University - Cox School of Business 1988 — 1989
MBA, Marketing
The University of Texas at Dallas 1980 — 1982
BSBA, Finance
USAA October 2013 - Present
ConfidentVision October 2011 - October 2013
Global Wealth Advisors August 2009 - June 2011
Quest Capital Management April 2009 - July 2009
NCH April 2005 - December 2008
Skills
Strategic Financial..., Securities, Financial Services, Finance, Retirement Planning, Investments, Financial Analysis, Marketing
Education
Southern Methodist University 2006 — 2007
Certified Financial Planning
University of Wisconsin-Whitewater 1987 — 1991
BBA, Finance
Internal Revenue Service March 2015 - July 2015
USAA January 2007 - August 2007
Oxford Health Plans September 2002 - September 2006
Oxford Health Plans September 2002 - September 2006
Anthem Blue Cross Blue Shield August 2000 - August 2002
Granite State Credit Union May 1998 - May 2000
Skills
Customer Service, Health Insurance, Team Building, Banking, Training Delivery, Microsoft Office, Microsoft Excel, Microsoft Word, FileMaker, Car Loans, Unsecured Loans, Loans, Certificates of Deposit, Quality Auditing, High Level Of Accuracy, Process Improvement, Process Flow Charts
Education
Southern New Hampshire University 1996 — 1997
Manchester Memorial High School 1992 — 1996
High School Diploma, General Education
USAA June 2015 - Present
USAA September 2013 - June 2015
Various contract positions 2009 - November 2011
Information Operations, Strategic Communication April 2007 - November 2009
Pilot, Information Operations, Strategic Communications November 1996 - April 2007
Skills
Military, Strategic Communications, Access, Analysis, Security Clearance, Defense, Government, Team Building, Program Management, Team Leadership, Public Speaking, Leadership, Policy, Management, Operations Management, Organizational..., Security, Project Management, DoD, Project Planning, Strategic Planning, Process Improvement, Budgets, Operational Planning, Proposal Writing, Integration, Strategy, Command, Intelligence, National Security, Top Secret, Intelligence Analysis, Information Assurance, Contract Management, Military Operations, Contract Negotiation, Government Contracting, Exercises, Contingency Planning, Navy, Army, Air Force, Tactics, Military Training, Military Experience, Force Protection, Organizational..., Vulnerability Assessment, Counterterrorism, Security+
Education
The Chicago School of Professional Psychology 2011 — 2013
Master of Arts (M.A.), International Psychology, 3.97
Southern Nazarene University 1991 — 1996
Bachelor's degree, Computer Information Systems
USAA Investment Management Company February 2015 - Present
USAA Wealth Management July 2013 - February 2015
USAA August 2012 - June 2013
USAA Wealth Management August 2010 - August 2012
USAA Wealth Management November 2009 - August 2010
Bank of America March 2008 - November 2009
UBS Wealth Management July 2005 - March 2008
Skills
Mutual Funds, Wealth Management, Finance, Series 7
Education
Southern Methodist University - Cox School of Business 2012 — 2014
Master of Business Administration (MBA)
University of Michigan 2001 — 2005
BS, Sociology
MetLife Auto & Home® March 2009 - Present
USAA April 1996 - December 2008
Skills
Strategic Planning, Selling, Insurance, Microsoft Word, Team Leadership, Customer Service, Property & Casualty..., Financial Services, Life Insurance, Term Life Insurance, Fixed Annuities, Small Business, Time Management, Casualty Insurance
Education
Southwestern University 1985 — 1986
Early Childhood Education and Teaching
USAA 2014 - Present
USAA June 2008 - Present
Skills
Leadership Development, Change Management, Strategic Planning, Team Building, Coaching, Organizational..., Process Improvement, Performance Management, Project Management, Customer Service, Program Management, Microsoft Office, Leadership, Career Management, Strategic Human..., Financial Services, Life Insurance, Training and Development, Professional..., Talent Management, Employee Relations, Human Resources, Succession Planning, Employee Engagement, Workforce Planning
Education
St. Mary's University
Master of Business Administration (M.B.A.), Financial Planning and Services
The University of Texas at San Antonio
Bachelor's degree, Human Resources Management and Services
USAA July 2014 - Present
USAA March 2010 - July 2014
USAA September 2009 - March 2010
USAA January 2007 - September 2009
Padgett, Stratemann & Co., LLP April 2005 - January 2007
Education
St. Mary's University
MBA, Business Administration
The University of Texas at San Antonio
BS, Computer Science
Congregation Albert September 2008 - Present
St John's UMC January 2004 - Present
Jewish Academy of Arts and Sciences August 2008 - June 2014
St John's UMC September 2006 - May 2008
Preschool Plus January 2006 - May 2007
USAA April 1999 - May 2002
Alamo Heights United Methodist Church September 1998 - May 2002
KPMG (currently BearingPoint) April 1996 - April 1999
US Air Force September 1993 - March 1996
US Air Force January 1992 - August 1993
Skills
Music Education, Program Management, Choral, Teaching, Project Management, Air Force, Music Theory, MS Project, Public Speaking, Curriculum Design, Classroom Management, Classroom, Command, Music, Community Outreach, Analysis, Choral Conducting, Conducting, Software Development, Strategic Planning, PMP, Training, Pianist, Curriculum Development, Singing, Piano, Nonprofits, Composition, Fundraising, Adult Education, Editing, Church Music, Chamber Music, Accompaniment, Microsoft Project
Education
Southern Methodist University 2006 — 2010
Methodist Music Ministry Certification, Church Music Summer Seminar
The University of New Mexico 2005 — 2008
Music Education Licensure, Music Education
USAF Technical Training Instructor Course 1993 — 1993
Distinguished Honor Graduate, Training Development and Presentation
USAF Squadron Officers School 1992 — 1992
Distinguished Honor Graduate, Leadership
U.S. Air Force Institute of Technology 1990 — 1991
MS, Engineering Physics
United States Air Force Academy 1981 — 1985
BS, Physics
Visa Inc April 2015 - Present
Latitude 36 - Visa April 2013 - April 2015
HCL Technologies December 2006 - March 2013
USAA 2008 - 2013
ISGN January 2005 - December 2006
Birlasoft 2004 - 2006
Skills
Java Enterprise Edition, Spring, Hibernate, Struts, Web Services, EJB, Servlets, JDBC, JSP, XML, WebSphere Application..., SOA, Weblogic, Websphere, JMS, Spring Framework, WebLogic, WebSphere, SDLC
Education
Sri Venkateswara University 1997 — 2000
MCA, Computers
Sri Venkateswara University Post graduate center 1997 — 2000
MCA
USAA February 2009 - Present
TIAA-CREF October 2007 - January 2010
Bank of America August 2005 - October 2007
Ameriprise Financial 1992 - 2005
Skills
Customer Service, Public Speaking, Annuity, Mutual Funds, Retirement Income..., Retirement, Fixed Annuities, Series 7, Wealth Management, Financial Services, Retirement Planning, Series 63, Insurance, Asset Allocation, IRAs, Investments, Roth IRA, Equities, Fixed Income, Variable Annuities, Series 65, Investment Advisory
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA)
St. Cloud State University 1987 — 1992
Bachelor of Science, Marketing
Farmers Insurance December 2010 - Present
T.D. Lewis Law Firm, PLLC February 2009 - January 2011
Allstate 2004 - 2005
Allstate 2004 - 2005
The Hartford February 2002 - February 2004
USAA 1999 - 2002
Skills
Litigation, Family Law, Arbitration, Civil Litigation, Trials, Negotiation, Subrogation, Legal Writing, Legal Research, Personal Injury, Commercial Litigation, Mediation, Liability, Claim, Litigation Management, Insurance, Legal Advice, Courts, Insurance Law, Hearings, Property Damage, Product Liability, Depositions, Westlaw, Legal Issues, Automobile Accidents
Education
Southern Methodist University Dedman School of Law 2004 — 2008
J.D., Law
University of the Incarnate Word 2001 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Ellison High School 1990 — 1994
High School
Killeen High School 1990 — 1994
High School
Conductor, Inc. May 2014 - Present
Tremor Video May 2012 - May 2014
USAA October 2006 - May 2012
Southwest Research Institute 2002 - 2006
Skills
Java, JavaScript, Linux, J2EE, Python, MySQL, Oracle
Education
St. Mary's University 2009 — 2012
Master of Science (M.S.), Software Engineering
St. Mary's University 2001 — 2006
Bachelor of Science (BS), Computer Engineering
Sabre June 2014 - Present
Sabre May 2013 - August 2013
Quorum Business Solutions January 2011 - June 2011
Quorum Business Solutions September 2008 - December 2010
USAA May 2007 - August 2008
CompassLearning July 2006 - November 2006
Skills
Crystal Reports, C++, SQL Server, C#, Programming, Databases, SQL, Requirements Analysis, Oil Painting, Charcoal Drawings, Microsoft SQL Server, Training, Management, Software Development, Data Analysis, Analysis, Business Analysis, Business Intelligence, Visio, Financial Analysis, Financial Modeling, DCF Valuation, Capital Budgeting, Microsoft Excel
Education
Southern Methodist University - Cox School of Business 2012 — 2014
Master of Business Administration (MBA), Finance, General
The University of Texas at Austin 2002 — 2006
BA, Economics
USAA August 2013 - Present
Muse Media LLC December 2009 - August 2013
Novex June 2011 - June 2012
Network Solutions April 2007 - January 2010
Eboxersonline, Inc. January 2004 - April 2007
MILITARY March 1997 - March 2005
Skills
User Experience, Dreamweaver, SEO, Photoshop, Web Design, Graphic Design, Adobe Creative Suite, Adobe Acrobat, User Experience Design, Illustrator, Advertising, Social Media Marketing, Online Advertising, Social Media, Branding & Identity, Flash, Interaction Design, Email Marketing, Keynote, storyboarding, Poser, Digital Photography, Microsoft Office, PHP, Customer Satisfaction, Creative Direction, Critical Thinking, Strategic Thinking, After Effects, 1, Typography, Website Development, Logo Design, Google Analytics, Web Analytics, CSS, Web Development, Interactive Marketing, Information Architecture
Education
Southwestern Illinois College 2003 — 2005
Associate of Science (A.S.), Graphic/Web Design
Military Intelligence School 1998 — 1998
96R Electronic Ground Surveillance Tech, Military Intelligence, General
CCHS 1994 — 1998
State of Louisiana July 2001 - Present
Louisiana Department of Social Services July 2001 - Present
USAA June 1999 - January 2001
USAA 1999 - 2001
Lucent Technologies May 1998 - August 1998
Lucent Technologies May 1997 - August 1997
Lucent Technologies May 1996 - August 1996
Lucent Technologies 1996 - 1996
Skills
XML, Microsoft SQL Server, SQL, Unix, T-SQL, Databases, Programming, Testing, Software Development, Program Management, C, DB2, Systems Analysis, Windows, Flex, Rational Clearquest, Flashbuilder, Rational Application..., MS Project, Visio, Periphonics, IForm, Vendor Contracts, Java Enterprise Edition, SDLC, Access, IIS, Visual Studio, Software Documentation, Requirements Analysis, ClearQuest
Education
University of Phoenix 2006 — 2008
MBA, Business Administration
University of Phoenix
Master, Business Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 1994 — 1999
Southern University A&M
Bachelor of Science, Computer Science
USAA April 2014 - Present
Wells Fargo September 2013 - March 2014
DiblyDobly (Metixis) August 2012 - May 2013
Wells Fargo November 2010 - May 2012
Insight July 2009 - December 2009
Wells Fargo June 2007 - June 2009
Penske 2006 - 2007
Countrywide Home Loans 2001 - 2006
21st Century Insurance 2000 - 2001
eComServer 1998 - 2000
Skills
Web Services, Java Enterprise Edition, Websphere, JMS, EJB, WebSphere MQ, WebSphere Application..., Management, Process Improvement, Risk Management, Leadership, Agile Methodologies, SDLC, Requirements Analysis, Software Project..., Software Development, SQL, SOA, DB2, Scrum
Education
Sri Krishnadevaraya University 1994 — 1998
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
USAA September 2014 - Present
USAA April 2013 - September 2014
USAA March 2010 - April 2013
USAA July 2006 - March 2010
Clarke American October 1995 - July 2006
Skills
Human-centered Design, Service Design, User Experience Design, Cross-functional Team..., User Experience, Strategic Planning, Program Management, Vendor Management, Project Management, Leadership, Business Process..., SDLC, Requirements Gathering, Business Analysis, Visio, Change Management, Process Improvement
Education
The University of Texas at Dallas 1984 — 1986
BA, Anthropology
Southwestern University 1982 — 1984
USAA January 2015 - Present
Capital One 2012 - December 2014
Ally Financial Inc. 2009 - 2012
Bank of America 2006 - 2009
MBNA Corporation 1994 - 2006
Riggs Counselman Michels & Downes 1988 - 1994
Chubb 1984 - 1988
Skills
Risk Management, Operational Risk..., Financial Risk, Enterprise Risk..., Operational Risk, Executive Management, Risk Assessment, Basel II / III, Property & Casualty..., Insurance Brokerage, Corporate Governance, Financial Markets, Credit Cards, Data Security, Risk Management..., Financial Services, Banking, Insurance, Governance, PMO, Internal Controls, Underwriting
Education
Southern Methodist University - Cox School of Business 1980 — 1984
1984, Finance, General
Harley-Davidson Financial Services October 2012 - Present
Ponvia Technology March 2008 - October 2012
American Airlines March 2007 - March 2008
USAA April 2004 - December 2006
Kaiser Permanente September 2001 - March 2004
Broadwing Communications July 1996 - July 2001
Skills
Contact Center..., Contact Center Design, Contact Center..., Workforce Management, Quality Assurance, ITIL Certified, IVR, ACD, Customer Experience..., Customer Experience..., Engagement Management, Performance Management, Workforce Optimization, IT Management, Contact Center..., Operations Management, Process Improvement, Risk Management, Management, Program Management, Vendor Management, Business Analysis, Call Centers, Integration, Leadership, Project Management, Enterprise Software, Requirements Analysis
Education
St. Edward's University 1990 — 1992
Bachelor of Arts (B.A.), English Literature
Resources Global Professionals March 2011 - Present
Russell Bank Consulting 2000 - 2010
USAA May 1995 - June 1999
Apollo Travel Services (an affiliate of United Airlines) 1990 - 1995
Skills
Business Continuity..., Project Management, Management, Risk Management, Strategic Planning, Leadership, Financial Analysis, Program Management, Business Continuity, Business Process
Education
Southern Methodist University 2003 — 2006
Southwest Graduate School of Banking
Tulane University - A.B. Freeman School of Business 1981 — 1985
Bachelor's of Science in Management with concentration in Finance
Alicia Bright June 2015 - Present
Project 1000 LLC January 2013 - Present
Alicia Bright March 2000 - Present
USAA April 2014 - June 2015
Skills
Website Development, Microsoft Office, Marketing, Advertising, Project Management, Photoshop, Web Design, Marketing Strategy, Web Services, Public Speaking, Leadership, Social Media Marketing, Microsoft Excel, Web Development, Management, Web Content, Quality Assurance, Entrepreneurship, Social Media, Brand Development, Brand Management, Brochures, Branding & Identity, Strategic Planning, Customer Service, Graphics, Psychology, Graphic Design
Education
Westfield State University 2013 — 2014
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Springfield Technical Community College 2010 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
USAA August 2015 - Present
JPMorgan Chase June 2012 - August 2015
USAA July 2004 - June 2012
Rackspace Managed Hosting 2002 - 2004
Frost Bank June 1998 - November 2001
Skills
E-commerce, Mobile Marketing, Strategy, Social Media, Product Management, Mobile Devices, Banking, User Experience, CRM, Digital Marketing, Mobile Applications, Marketing, Cross-functional Team..., Analytics, Marketing Strategy, Photography, Interactive Marketing, Multi-channel Marketing, Email Marketing, Digital Strategy, PPC, Budgets, Urdu, Marketing Content..., Brand Marketing &..., M-Commerce, Mobile Commerce, Web Analytics, Social Media Marketing, Digital Analytics, Strategic Creative..., Integrated Marketing, Digital branding, Brand Awareness, Brand Implementation, Management, Online Marketing, Leadership, Strategic Planning, SEM, Advertising, Strategic Partnerships, Executive Management, Online Advertising
Education
The University of Texas at San Antonio 1994 — 1998
Bachelor's Degree, Finance, General, 3.0
St. Edward's University 1988 — 1989
Banking, Corporate, Finance, and Securities Law
Self -Employed April 2013 - Present
Dell August 2011 - February 2013
BAE Systems February 2007 - August 2011
BAE Systems September 2005 - January 2007
BAE Systems February 2005 - September 2005
BAE Systems August 2001 - February 2005
Americo Retirement Services December 2000 - August 2001
USAA June 1997 - December 2000
Education
St. Edward's University 2003 — 2005
MBA, Management
The University of Texas at San Antonio 1997 — 2000
BBA, Finance & Economics
McGinnis Lochridge January 2014 - Present
Central Montana Resources, LLC March 2008 - Present
Hornberger Sheehan Fuller Beiter Wittenberg & Garza, Inc. February 2008 - December 2013
Sean T. Beiter, Attorney at Law January 2008 - October 2009
Law Offices of Tinsman & Sciano, Inc June 2007 - January 2008
Law Office of Sean F. O'Neill, P.C. June 2003 - June 2007
USAA February 1989 - June 2003
Skills
Litigation, Business Transactions, Appeals, Commercial Litigation, Civil Litigation, Trial Practice
Education
St. Mary's University School of Law 1987 — 1990
Juris Doctor (J.D.)
The University of Texas at Austin 1980 — 1993
Bachelor's Degree, Political Science and Government
St. Edward's University 1980 — 1980
Zoology/Animal Biology
Texas Tech University 1978 — 1979
Petroleum Engineering
USAA April 2014 - Present
TIAA-CREF March 2013 - March 2014
Edward Jones June 2012 - February 2013
Walgreens December 2003 - April 2012
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Outlook, Team Building, Retail, Sales Management, Time Management, Leadership, Management, Team Leadership, Seires 7, Series 66, Sales, Fixed Annuities, Variable Annuities, Life & Health Insurance..., Finance, Process Improvement, Customer Service, Financial Services, Insurance
Education
University of Oklahoma 2010 — 2013
M.A.L., Administrative Leadership
Southwestern Oklahoma State University 1999 — 2004
Bachelor of Business Administration (B.B.A.), Management
USAA February 2013 - Present
Methodist Health System April 2007 - Present
Klecka electric April 1999 - April 2007
Skills
Access Control, Electricians, Electronics, Engineering, Fire Alarm, Healthcare Management, Hospitals, Intrusion Detection, Operations Management, Project Management, Project Planning, Security, Team Building, Troubleshooting, Integration, Alarm Systems, CCTV, Contract Negotiation
Education
Texas State Technical College Harlingen 1997 — 1999
Associate's degree, Electrical and Electronics Engineering
Southern New Hampshire University
In progress, Business Administration, Management and Operations
Sabre Airline Solutions July 2015 - Present
Southwest Airlines 2013 - Present
AIG February 2011 - February 2013
USAA March 2008 - February 2011
SoftSol private limited June 2007 - March 2008
Skills
Agile Methodologies, Integration, SDLC, Unix, Java, JavaScript, Software Development, Linux, HTML, SQL, C
Education
SRM University 2005 — 2008
Master of Computer Applications (MCA)
Sandlot Solutions - Healthcare June 2014 - Present
Miracle Software Systems, Inc 2015 - 2015
CHRISTUS Health 2015 - 2015
CHRISTUS Health 2015 - 2015
Microsoft January 2012 - June 2014
USAA July 2013 - May 2014
MasterCard November 2010 - December 2011
Skills
Project and Program...
Education
Sri Krishnadevaraya University 1995 — 1998
Master's Degree, Master of Computer Applications (MCA), Distinction
Volunteer Income Tax Assistance Clinic (VITA) January 2015 - Present
Bexar County Staff Attorney’s Office May 2014 - June 2014
Educational Testing Service (ETS) November 2012 - July 2013
USAA September 2010 - September 2012
U.S. Department of Commerce April 2010 - August 2010
Dallas Community Lighthouse January 2009 - June 2009
Gap Inc. December 2007 - December 2007
Energy Transport Company of Texas May 2005 - August 2005
Skills
Spanish, Legal Research, Contract Negotiation, Legal Writing, Spreadsheets, Contract Law, Property Law, Data Entry, Latin, Teamwork, Quality Control, International Relations, Policy Analysis, Research, Outlook, Government, Access, Office Administration, Critical Thinking, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Westlaw, Customer Service
Education
University of Mississippi School of Law 2013 — 2016
Doctor of Law (J.D.), Business/Transactions, 3L
Southern Methodist University 2004 — 2009
BA, Political Science, Philosophy
St. Augustine High School 2000 — 2004
High School
USAA June 2015 - August 2015
University of Michigan Office of Student Affairs August 2014 - May 2015
USAA May 2014 - August 2014
University of Michigan Engineering Career Resource Center September 2013 - April 2014
USAA May 2013 - August 2013
Boeing May 2012 - August 2012
Spelman College Computer Science Department September 2010 - May 2012
Automated Logic Corporation May 2011 - August 2011
Office of Science, Engineering, & Technical Careers October 2009 - May 2011
University of Alabama Bioengineering June 2010 - August 2010
Skills
C++, Java Enterprise Edition, RESTful WebServices, SQL DB2, Databases, Unix, Programming, Java, Selenium Testing, Test Automation, Windows Batch, Batch Files, Agile Web Development, Virtualization, VMware, Leadership Development, Groovy, Python, Xcode, Unix Shell Scripting, VirtualBox, Problem Solving, Linux, Rational Software..., Testing, HTML, JavaScript, Windows, OS X, Research, Teamwork, Agile Methodologies, Matlab, JUnit, Digital Signal..., Embedded Systems
Education
University of Michigan College of Engineering 2012 — 2015
Engineer’s Degree, Computer Engineering, Transfer- Junior
Spelman College 2009 — 2013
Bachelor of Science, Computer Science/Computer Engineering
Southwest Airlines June 2015 - August 2015
Care.com HomePay September 2013 - June 2014
Care.com HomePay August 2011 - September 2013
USAA July 2008 - July 2011
Skills
Microsoft Office, Financial Statement..., Corporate Finance, Data Analysis, Accounting, Research, Account Management, Project Management, Microsoft Excel, Payroll Taxes, Sales, Process Improvement, Customer Service, Strategic Planning, Payroll Analysis, Key Account..., Relationship Marketing, Database Administration, Property & Casualty...
Education
Southern Methodist University - Cox School of Business 2014 — 2016
Master of Business Administration (M.B.A.), Finance
The University of Texas at Austin - Red McCombs School of Business 2004 — 2007
Bachelor's Degree, Management
Randolph High School
USAA March 2012 - Present
USAA June 2007 - March 2012
USAA April 2003 - February 2007
Skills
Investments, Risk Management, Customer Service, Vendor Management, Banking, Mutual Funds, Credit, Business Analysis, Process Improvement
Education
Southwestern University 1984 — 1988
USAA May 2014 - Present
USAA April 2013 - May 2014
USAA February 2012 - April 2013
USAA May 2011 - February 2012
USAA February 2010 - May 2011
Gambrinus February 2008 - February 2010
Sport Clips, Inc. 2005 - 2008
Skills
Market Planning, Strategic Planning, Promotions, Product Development, Marketing Management, Project Design and..., Change Agent, Lead to Revenue..., Budget Management, Marketing Strategy, Marketing, Budgets, Cross-functional Team..., Leadership, Management, Product Management, Sales, Strategy, Project Management, Business Strategy
Education
University of Texas, San Antonio 2010 — 2013
MBA, Business Administration
St. Edward's University 2001 — 2005
BS, Marketing
The University of Texas at San Antonio May 2012 - Present
Information Systems Audit and Control Association August 2012 - May 2013
Information Systems Security Association (ISSA) January 2011 - December 2012
US Air Force Medical Support Agency January 2012 - May 2012
Digital Defense, Inc. December 2010 - January 2012
Digital Defense, Inc. April 2010 - December 2010
Digital Defense, Inc. May 2009 - April 2010
Center for Infrastructure Assurance and Security July 2008 - May 2009
USAA July 2005 - July 2008
USAA October 1998 - July 2005
Skills
Penetration Testing, Cyber Security, CISSP, Firewalls, Web Application Security, Information Assurance, CISA, Metasploit, Computer Security, Network Security, Wireless Security, Presenter, Mentoring, Vulnerability Assessment, Information Security, Security, Vulnerability Management, Security Audits, IT Audit, Vulnerability Scanning, Application Security, Nessus, VMware, Linux, Information Technology, Disaster Recovery, Information Security..., Security Architecture..., CISM, Computer Forensics, Risk Assessment, IDS, NIST, Malware Analysis, Security Policy, Security Awareness, Intrusion Detection, Business Continuity, Incident Response, ISO 27001, Data Security, Identity Management, CEH, IPS, DIACAP, Encryption, Social Engineering, Security+, Reverse Engineering, Internet Security
Education
University of Phoenix 2003 — 2005
Pursued BA in Business, Business, communications
St. Mary's University 1995 — 1995
Pursued BS, Computer Science
University of North Carolina at Charlotte 1987 — 1989
BS, computer science (incomplete)
Jordan-Matthews High 1976 — 1980
Diploma, General Studies
SMU Cox School of Business April 2015 - Present
USAA August 2010 - February 2015
USAA October 2008 - August 2010
USAA September 2005 - October 2008
Skills
Business Analysis, Business Strategy, Corporate Development, Corporate Venture..., Valuation Modeling, Business Case Modelling, Process Flow, Acquisition Integration, Due Diligence, Corporate Finance, Team Leadership, Thought Leadership, Innovation, Valuation, Cross-functional Team..., Finance, Investments, Mutual Funds, Equities
Education
Southern Methodist University - Cox School of Business 2015 — 2016
Master of Business Administration (MBA)
The University of Texas at Austin 1998 — 2002
Bachelor of Business Administration (BBA), Finance, General
United States Air Force November 2013 - Present
Texas Tech University August 2010 - September 2013
USAA 2012 - 2012
US Army May 2004 - August 2010
Skills
Problem Solving, Critical Thinking, Oral & Written..., Leadership Development, Superior Work Ethic, Time Management, Leadership, Litigation, Counterinsurgency, Public Speaking, Military Experience, Security Clearance, National Security, Recruiting, Army, Government, Command, Defense, Intelligence, Military, Intelligence Analysis, Military Training, Organizational..., Operational Planning, DoD, Afghanistan, Combat, Military Operations, Force Protection, Top Secret, Information Assurance, Air Force, Emergency Management, Crisis Management, Weapons, Homeland Security, Counterterrorism, Tactics, Military Logistics, Special Operations, Lexis, Policy Analysis, Navy, Physical Security, Legal Writing, Mediation, Criminal Law, Westlaw, Legal Research, Security
Education
Texas Tech University School of Law 2010 — 2013
JD/MBA, Law and Business
St. Cloud State University 2000 — 2004
B.A., Political Science and Government
USAA January 2010 - Present
Zimmer Wilson Phillips May 2007 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Sales Operations, Sales, Accounting, Management
Education
St Philip's College 1998 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
The University of Texas at San Antonio 1998 — 2002
Bachelor of Business Administration (BBA), Information Systems
USAA April 1985 - September 2015
Skills
Insurance, Property & Casualty..., Claim, Liability, Casualty, Process Improvement, Customer Service, Subrogation, Analysis, Microsoft Excel, Claim Investigation, Negotiation, Social Media
Education
Southern Oregon University 1974 — 1978
Horace Mann December 2014 - Present
Esurance October 2012 - November 2014
New Hope SBC 2011 - June 2013
Sunnyvale First Baptist Church February 2002 - June 2008
USAA June 1983 - February 2002
USAA Insurance Company January 1983 - January 2002
Criswell Lincoln Mercury January 1979 - January 1983
Skills
All Lines Adjuster, I-CAR Certified, Training, Claim, Insurance, Management, Team Building, Customer Service, Investigation, Teaching, Underwriting, Claims Handling, Public Speaking, Strategic Planning, Leadership, Leadership Development, Microsoft Office, Project Management, Nonprofits, Coaching, Program Management, Analysis, Property & Casualty..., General Insurance, Process Improvement
Education
Southwestern Baptist Theological Seminary 2002 — 2010
Biblical Studies, Pastoral Ministries
College of the Mainland
Criminal Law
San Jacinto Junior College
Applied Science
Texas Dept. of Insurance
University of Virginia at Darden's School of Business Program Southwestern Baptist Theological
diploma
USAA October 2014 - Present
US Air Force August 2006 - April 2014
Skills
Property & Casualty..., Military, Security Clearance, DoD, Air Force, Defense, Military Operations, Military Experience, COMSEC, SIGINT, Special Operations, Information Assurance, Government, Command, Operational Planning, Force Protection, Culinary Skills
Education
Southern New Hampshire University 2015 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Paragon Culinary School 2013 — 2014
Culinary Arts/Chef Training
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), General Studies
AIG October 2007 - August 2014
AIG PC 2007 - 2014
AIG PC 2007 - 2014
AIG PC 2007 - 2014
AIG PC 2007 - 2014
USAA P&C General Agency & Alternative Markets October 2005 - February 2007
USAA Property & Casualty Ins. Group August 2003 - October 2005
USAA Property & Casualty Ins. Group January 2001 - October 2003
USAA Property & Casualty Ins. Group September 1996 - January 2001
USAA 1996 - 2001
Skills
Underwriting, Analysis, Reinsurance, Financial Services, Casualty, Leadership, Disability Insurance, Risk Management, Liability, Strategic Planning, Claim, New Business Development, Life Insurance, Health Insurance, Call Centers, Brokers, Commercial Insurance, Employee Benefits, Team Building, Product Management, Process Improvement, Legal Liability, Professional Liability, Commercial Lines, D&O, Employment Practices..., Casualty Insurance
Education
University of Pennsylvania - The Wharton School
University of Virginia Darden School of Business
University of Dayton
MPA
St. Francis University
BA
USAA March 2013 - Present
USAA January 2011 - March 2013
JCIII & Associates June 2008 - November 2010
Clayton Holdings LLC April 2005 - May 2008
UBS Home Finance May 2007 - November 2007
Lydian Trust Company August 2004 - April 2005
Washington Mutual January 2004 - August 2004
Bank of America May 2001 - January 2004
Skills
Credit, Banking, Risk Management, Mortgage Lending, Loans, Credit Risk, Portfolio Management, Loan Origination, Mortgage Banking, Underwriting, Financial Risk, Credit Analysis, Analysis
Education
Southwestern Illinois College 1995 — 1997
Visa May 2013 - Present
Cognizant Technology Solutions April 2011 - April 2013
Wells Fargo September 2009 - March 2011
Cognizant Technology Solutions September 2007 - March 2011
CMC Ltd February 2000 - August 2007
USAA October 2005 - November 2006
Skills
OOAD, Java Enterprise Edition, Java, Spring Framework, SOA, Spring, Hibernate, JSP, Drools, Scrum, Performance Tuning, Agile Application..., Oracle Coherence, Websphere, Struts, JavaScript, Servlets, AJAX, EJB, Weblogic
Education
Sri Venkateswara University 1996 — 1999
MCA, Computers
defi SOLUTIONS June 2014 - Present
Harland Clarke November 2013 - June 2014
USAA June 2008 - November 2013
Citi January 2008 - April 2008
2Wire 2007 - 2007
Skills
Incident Management, ITIL v3 Foundations..., ITIL, Call Centers, Service Desk, Disaster Recovery, Service Management, HP, Information Security, IT Management, Process Improvement, Call Center, IT Service Management, Problem Management, Change Management, Escalation, Technical Support
Education
St. Mary's University 2001 — 2002
BS, Computer Science
Palo Alto College 1999 — 2001
AA, Computer Science
USAA October 2012 - Present
MetLife Bank N.A. August 2008 - October 2012
First Horizon Home Loans August 2003 - August 2008
JPMorgan Chase August 2000 - August 2003
Skills
Capital Markets, Hedging, Trading, Bonds, Options, Securities
Education
Southern Methodist University 1996 — 2000
Southern Methodist University - Cox School of Business 1996 — 2000
USAA August 2004 - Present
Skills
Cisco Technologies, Avaya, Disaster Recovery, AT&T Business Direct, Toll Free, Contact Centers, Visio, WAN, Switches, Database Design, Cisco Call Manager, Network Design, Systems Analysis, Information Architecture, Data Mining, Data Analysis, Troubleshooting, UML, Business Process..., Business Process Design, Business Process..., Business Process..., Data Analytics, Agile Methodologies, CMDB, Web Development, Web Services
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Information Technology - Data Analytics, GPA 4.0
South University 2006 — 2012
B.S., Information Technology, GPA 4.0
USAA March 2013 - Present
USAA October 2011 - Present
Time Warner Cable March 2009 - January 2011
Time Warner Cable January 2006 - January 2009
Interlex Advertising December 2002 - March 2006
Skills
Marketing Communications, Advertising, Marketing, Marketing Strategy, Social Media, Event Planning, Product Marketing, Digital Marketing, Media Relations, Social Media Marketing, Online Advertising, Direct Sales, Integrated Marketing, Leadership, Direct Marketing, Marketing Management, Online Marketing, Strategic Partnerships, Email Marketing, B2B, Marketing Research, Strategic Planning, Market Research, Market Planning, Salesforce.com, Competitive Analysis, Lead Generation
Education
University of the Incarnate Word 2011 — 2014
Master of Business Administration (MBA), Marketing
University of the Incarnate Word 2001 — 2003
Bachelor of Business Administration (BBA), Marketing
Southern Methodist University
USAA January 2014 - Present
USAA January 2007 - Present
VA Financial Services Center September 2004 - December 2006
US Army February 2000 - February 2003
Skills
Databases, Database Design, Database Administration, DB2, Data Modeling, SQL, Unix, Data Warehousing, Relational Databases, Unix Shell Scripting, Visio, Linux, PHP, Data Warehouse..., High Availability, Disaster Recovery, Netezza, Greenplum, RTS, SDLC, Shell Scripting, Requirements Analysis, Business Analysis, Data Analysis, Help Desk Support
Education
St. Edward's University 2008 — 2010
Master of Science, Computer Information System
Texas State University 2004 — 2006
Bachelor of science, Computer Science
USAA May 2015 - Present
USAA August 2013 - May 2015
USAA September 2012 - August 2013
USAA May 2007 - August 2012
U.S. Global Investors, Inc. 1999 - 2007
Skills
Fraud, Bank Secrecy Act, Certified Fraud Examiner, KYC, USA PATRIOT Act, Certified Anti-Money..., Enterprise Risk..., AML, Financial Risk, CAMS, Strategic Planning, Investments, Banking, Due Diligence, Accounting, Financial Analysis, Risk Assessment, Process Improvement, Securities, FINRA, Auditing, Internal Controls, Financial Services, Insurance, Mutual Funds, Anti Money Laundering, Operational Risk, Fraud Detection, OFAC, Volcker Rule
Education
University of the Incarnate Word 2008 — 2010
MBA, Business Administration and Management, General
Southern New Hampshire University 2003 — 2006
Bachelors, Accounting and Finance
USAA January 2011 - Present
USAA January 2009 - January 2011
usaa 1975 - 2008
Skills
Insurance, Executive Management, Process Improvement, Business Analysis, Leadership, Cross-functional Team..., Program Management, Business Process..., Management, Team Leadership, Performance Management, Strategic Planning, Vendor Management, Operations Management, Change Management, Project Portfolio..., Banking, Strategy
Education
Southwestern University
BA, Applied Arts and Science
USAA May 2013 - Present
Envoy Financial September 2012 - May 2013
T. Rowe Price August 2011 - August 2012
T. Rowe Price January 2005 - August 2011
Charleston County School District September 2003 - October 2004
ARAMARK August 1999 - August 2003
Champps Americana July 1998 - August 1999
Skills
Customer Service, Customer Engagement, Retirement Plan..., Customer Retention, Customer Support, Inbound Lead Generation, Account Management, Risk Management, Leadership, Management, Collaborative Problem..., Issue Resolution, Issue Identification, Enterprise Software, Transaction Processing, Financial Transactions, retirement plann, Building Relationships, Accurate Record Keeping, Influence Others, Mutual Funds, Retirement, Retirement Planning, Series 6, Asset Allocation, IRAs, CRM
Education
Webster University, Colorado Springs, CO 2006 — 2008
Master of Business Administration (MBA)
Southern Wesleyan University 2000 — 2002
Bachelor's Degree, Business Administration and Management, General
Southern Wesleyan University 1998 — 2000
Associate of Science (AS), Business
USAA September 2012 - Present
JPMorgan Chase June 2011 - September 2012
Stewart Title October 2010 - April 2011
iServe Servicing June 2009 - October 2010
Mohr Partners March 2009 - May 2009
DFW Luxury Property September 2007 - August 2008
Accredited Home Lenders January 2003 - April 2007
Skills
Mortgage Lending, Credit, Underwriting, Mortgage, Real Estate, Loans, Negotiation, FHA, Customer Relations, Conventional, Contract Negotiation, VA, Banking, Mortgage Banking, Risk Management, Analysis, Loss Mitigation, Mortgage Underwriting, Loan Servicing, Mortgage Servicing, Residential Mortgages
Education
Southern Methodist University - Cox School of Business 2000 — 2002
Business
The University of Kansas 1998 — 2000
Ursuline Academy 1994 — 1998
Keller Williams Legacy November 2005 - Present
Nia Technique 2003 - Present
USAA May 1984 - November 2001
USAA 1990 - 2001
Skills
Real Estate, Negotiation, Sellers, Residential Homes, Relocation, Investment Properties, Property, Foreclosures, Referrals, First Time Home Buyers, Buyer Representation, Mortgage Lending, Sales, Commercial Real Estate, Real Estate Transactions, New Home Sales, Single Family Homes, Condos, Investors, Listings, Buyers, Short Sales, Real Property, REO, Seniors, ABR, Selling, HUD, Luxury
Education
St. Mary's University 1988 — 1993
MBA, Business
University of Guelph 1970 — 1973
Liberal Arts, English
USAA October 2013 - Present
San Diego Area December 2010 - October 2013
First American Funds June 2009 - December 2010
Brandes Investment Partners June 1996 - June 2009
Education
Saint John's University - Peter J. Tobin College of Business 1991 — 1994
Bachelor Science, Business Management
Achievo September 2003 - May 2006
Accela 2003 - 2006
Achievo 2003 - 2005
Perkin Elmer April 1998 - April 2002
PerkinElmer 1998 - 2002
James Cureton Group, Inc September 1993 - March 1998
IBM November 1967 - August 1993
USAA 1991 - 1992
USAA 1990 - 1992
IBM 1985 - 1992
Skills
Requirements Analysis, Business Analysis, Customer Relations, Project Turnaround, Software Development, Problem Solving, Project Management, Customer Service, SDLC, Enterprise Software, Enterprise Architecture, IT Strategy
Education
Southern Methodist University - Cox School of Business 1986 — 1990
MBA, Business
University of Tennessee-Knoxville 1961 — 1965
Electrical Engineering
USAA
Skills
Business Analysis, SDLC, PMO, Software Project..., Cross-functional Team..., CRM, Insurance, Risk Management, Project Management, Vendor Management, Product Management, Process Engineering, Enterprise Software, Agile Methodologies, Call Center, Process Improvement, Call Centers, Visio, Strategic Planning, Change Management, Business Process..., Requirements Analysis, Strategy, IT Management, Business Intelligence, Integration, Team Leadership, ITIL, Management, IT Strategy, SharePoint, PMP, Enterprise Architecture, Program Management, Leadership, Financial Services, Team Building, Banking, Outsourcing, Analytics, Customer Experience, Software Development, Executive Management, Business Process, Operations Management, Project Portfolio..., Requirements Gathering, Analysis, Business Transformation, Resource Management
Education
Springfield Technical Community College 1977 — 1978
Associate, Information Technology
Hampton City Schools 2010 - Present
AAA Tidewater June 2004 - August 2007
USAA March 1997 - May 2004
Skills
Staff Development, Teaching, Tutoring, Differentiated..., Educational Technology, Elementary Education, Lesson Planning, K-12, Educational Leadership, Classroom Management, Public Speaking, Teacher Training, Literacy
Education
University of Phoenix 2008 — 2010
St. Mary's College of Maryland 1981 — 1983
Liberal Arts
University of North Carolina at Greensboro
BA, Communications
USAA January 2015 - Present
Capital One July 2006 - January 2015
Southwest Airlines April 2001 - July 2006
XOR Inc September 1999 - January 2001
Integrity Online Oklahoma April 1998 - September 1999
Southwest Airlines September 1993 - April 1998
Skills
VMware, Windows, Infrastructure, Disaster Recovery, Vendor Management, Enterprise Architecture, Virtualization, Servers, Visio, IT Strategy, Windows Server, IT Management, Troubleshooting, VMware ESX, Cloud Computing, System Administration, Microsoft Exchange, DNS, Citrix, Technical Support, Data Center
Education
Southern Nazarene University 1986 — 1991
B.A., Political Science
USAA December 2013 - Present
City of Austin December 2007 - Present
Self-employed 2012 - Present
City of Austin November 2006 - December 2007
City of Austin March 2004 - November 2006
Port of Portland March 2001 - July 2003
Sumitomo Corporation of America March 1998 - December 2000
Skills
Policy, Government, Local Government, Program Management, Project Management, Process Improvement, Change Management, Strategic Planning, Team Building, Customer Service, Training Delivery, Organizational..., Business Process..., Analysis, Public Speaking, Data Analysis, Operations Management, Management, Microsoft Office, Budgets, Leadership, Leadership Development, Human Resources
Education
St. Edward's University 2006 — 2008
Master of Science (MS), Organizational Leadership & Ethics
Brigham Young University
Bachelor of Arts (B.A.), German Language and Literature
USAA June 2013 - Present
USAA July 2007 - May 2012
Quadrem / Ariba / SAP 2000 - 2007
Skills
Business Analysis
Education
Southern Methodist University - Cox School of Business 1997 — 1999
MBA
United States Naval Academy 1982 — 1986
BS, Systems Engineering
UAMC, A Lennar Financial Services Company June 2013 - Present
UAMC, A Lennar Financial Services Company June 2012 - June 2013
Dell August 2010 - May 2012
DHI Mortgage 2009 - 2010
Preferred Home Mortgage An Affiliate of Wells Fargo Home Mortgage June 2008 - July 2009
Preferred Home Mortgage Company September 2005 - June 2008
KB Home Mortgage August 2003 - August 2005
USAA January 2003 - August 2003
Skills
FHA, Mortgage Banking, Refinance, Loans, Mortgage Lending, Real Estate, Banking, Account Management, Finance, Sales, Credit, Management, Residential Homes, Marketing, Residential Mortgages, Loan Origination, Training, Credit Analysis, Customer Service, USDA, Selling, VA loans, Investment Properties
Education
St. Edward's University 2011 — 2013
Master of Science (MS), Business/Organizational Development
The University of Texas at San Antonio 1996 — 2000
Bachelor of Business Administration (BBA), Management
Frost Private Bank September 2008 - Present
USAA March 2008 - September 2008
USAA December 2004 - March 2008
Skills
Mortgage Lending, Credit, Banking, Consumer Lending, Relationship Management, Customer Service, Sales, Mortgage Banking, Loan Origination, Wealth Management, Private Banking, Residential Mortgages, Lines Of Credit, Deposits, Cross Selling, Credit Analysis, Financial Analysis, Loans, Commercial Lending, Insurance, Commercial Banking
Education
Southern Methodist University - Cox School of Business 2012 — 2014
Master of Business Administration (M.B.A.), Finance
Texas A&M University 2000 — 2004
Bachelor of Arts (BA), History
USAA April 2015 - Present
American Heart Association American Stroke Association March 2014 - April 2015
USAA May 2013 - March 2014
fileFULLY, LLC July 2012 - March 2014
Alamo Colleges October 2011 - October 2012
Modis San Antonio October 2011 - March 2012
Alamo Colleges November 2005 - September 2011
Alamo Colleges May 2000 - November 2005
Education
St Philip's College 1997 — 2000
A.A.S., Computer Maintenance
Dell August 2010 - Present
Dell May 2006 - September 2010
USAA February 2001 - May 2003
Skills
Risk Management, Financial Reporting, Business Process..., Process Improvement, Cross-functional Team..., Program Management, Budgets, Vendor Management, Business Analysis, Strategic Financial..., Business Planning, Financial Modeling, Finance, Financial Analysis, Software Project..., Cash Flow, Accounting, Analysis, Business Process, Forecasting, Business Intelligence, Sarbanes-Oxley Act, Data Analysis, Internal Controls, Requirements Gathering, Access, Auditing, Financial Accounting, Financial Audits, Governance, Team Leadership, Project Planning, Cost Accounting, SharePoint, Integration, Outsourcing, Data Warehousing, Team Building, Visio, Analytics
Education
St. Edward's University 2003 — 2005
MBA, Corporate Financial Analysis
Texas State University 1999 — 2000
Int. BAIS, Finance and Economics
Farm Bureau Bank June 2007 - Present
Independent Consultant (self employed) March 2004 - May 2007
USAA March 1992 - February 2004
RTS Rieger Team Werbeagentur GmbH October 1989 - October 1992
Skills
Adobe Creative Suite, MS Office Suite, Strategic Planning, Marketing Communications, User Interface, Interactive Advertising, Regulatory..., Corporate Branding, Credit Card Marketing, Business Process..., B2B Marketing, Strategic Communications, Multi-channel Marketing, Brand Management, Direct Marketing, Corporate Communications, Content Strategy, Copywriting, Brand Development, Branding, Customer Acquisition, Financial Services, B2B, Newsletters, Market Planning, Marketing, Budgets, Management, German, Advertising, Email Marketing, Marketing Strategy, Marketing Research, Online Marketing, Internal Communications, Creative Direction, Communications Planning, Interactive Marketing, Integrated Marketing, Strategy, Digital Marketing, Marketing Management, Product Management, Segmentation, Direct Mail, Content Management, Brand Architecture, Banking, Lead Generation, Leadership
Education
Southern Methodist University 2011 — 2012
Bank Marketing and Management
University of the Incarnate Word 2005 — 2006
MA, Communications
Texas State University
BA, Journalism/Advertising and German
PESystems, Inc. December 2008 - Present
CellExchange 2008 - 2009
MicroPact, Inc November 2004 - April 2008
Applied Engineering Management April 2003 - November 2004
USAA August 2002 - April 2003
Karta Technologies November 2001 - August 2002
Qwest May 2000 - June 2001
DynCorp I&ET 1998 - 2000
BMHS 1990 - 1991
BMHS 1990 - 1991
Skills
Quality Assurance, Program Management, Air Force, Security Clearance, Process Improvement, DoD, Government, Defense, Proposal Writing, Requirements Analysis, Government Contracting, Troubleshooting, Project Management, Top Secret, Military, Systems Engineering, Testing, Information Assurance, Earned Value Management, Security+, Microsoft Office, Project Planning, Command, Configuration Management, Security, PMP, Integration, National Security, Analysis, MS Project, Cross-functional Team..., Military Operations, Requirements Management, Resource Management, Software Project..., Engineering Management, Six Sigma, Risk Management, Operational Planning
Education
St. Edward's University 1981 — 1987
BA, Photocommunications
USAA November 2011 - Present
Education
Southern Oregon University 1998 — 2002
Bachelor's degree, Economics
Sandpearl Resort November 2010 - January 2015
Safety Insurance February 2014 - August 2014
USAA October 2012 - December 2013
Tampa Bay Lightning August 2010 - April 2011
Key Program August 2009 - July 2010
Naismith Basketball Hall of Fame December 2006 - January 2009
Pizza Shoppe August 2003 - April 2007
Skills
Customer Service, Sales, Operating Systems, Operations Management, Management, Fundraising, Order Fulfillment, Inventory Management, Financial Services, Financial Transactions, Data Analysis, Administrative Work, Front Office, Office Administration, Customer Satisfaction, Customer Experience, Customer Retention, Communication, Integrity, Business Ethics, Work Ethic, Competitive Analysis, Computer Hardware, Sales Leads, Product Management, Purchase Orders, Order Management, Team-oriented, Cross-functional Team..., Marketing, Microsoft Office, Budgets, Strategic Planning, Time Management, Cold Calling, Contract Management, Continuous Improvement, Inventory Control, Multi Tasking, Customer Oriented, Customs Regulations, Compliance, Policy Analysis, Leadership, Event Management
Education
Western New England College 2002 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Western New England University 2002 — 2006
Business Administration, Management
Southern New Hampshire University
Master of Business Administration (MBA)
Polaris Financial Technology Limited February 2012 - Present
Michelin NA November 2008 - February 2012
Wipro Technologies September 2007 - February 2012
Wipro Technologies September 2007 - February 2012
Michelin NA 2008 - 2011
Safeco Insurance 2008 - 2009
Wipro Technologies 2007 - 2009
Honda 2007 - 2008
HCL Technologies Limited February 2006 - September 2007
USAA February 2006 - September 2007
Skills
Order Management, Requirements Gathering, Business Process, PL/SQL, Oracle, PeopleSoft Financials, PeopleSoft HRMS, PeopleTools, PeopleSoft EPM, PeopleSoft, FSCM, HRIS, Data Warehousing, Production Support, Unix
Education
Sri Krishnadevaraya University 1995 — 1997
M Sc, Electronic
USAA September 2007 - Present
Ameriprise Financial Services, Inc. September 2005 - August 2007
American Express August 1995 - September 2005
Skills
Investments, Insurance, Risk Management, Banking, Financial Analysis, Financial Planning, Portfolio Management, Customer Service, Financial Services, Retirement Planning
Education
St. Cloud State University 1988 — 1991
Bachelor's Degree, Accounting
USAA June 2001 - Present
Kinetic Concepts 1991 - June 2001
Cox & Smith 1988 - 1991
Skills
Intellectual Property, Litigation, Corporate Law, Legal Research, Civil Litigation, Due Diligence, Contract Negotiation, Arbitration, Copyright Law, Patents, Microsoft Word, Privacy Law, Mediation, Personal Injury, Commercial Litigation, Joint Ventures, Corporate Governance, Employment Law, Insurance, International Law, Legal Advice, Legal Assistance, Legal Writing, Licensing, Mergers, Negotiation, Risk Management, Venture Capital, Litigation Management
Education
Southern Methodist University 1975 — 1979
B.A.
Saint Mary's Hall 1971 — 1975
Glendale, AZ September 2014 - Present
USAA June 2002 - September 2014
Thomson Reuters September 1992 - March 2002
Travelers June 1976 - March 1992
Skills
Insurance, Claims, Customer Service, Customer Relations, Coaching, Underwriting, Troubleshooting, Risk Management, Compliance, Team Building, Documentation, Customer Satisfaction, Corporate Communications, Claim, Management, Life Insurance
Education
St. Cloud State University 1972 — 1976
B.S. Management (with Scholastic Honors), Business Management
USAA November 2012 - Present
JPMorgan Chase July 2011 - October 2012
Marshalls August 2008 - December 2011
Volusia County Schools February 2010 - May 2011
Bubba Gump Shrimp June 2009 - October 2009
Marshalls June 2008 - August 2008
Grand Dames Car Services May 2008 - August 2008
Education
Springfield College 2014 — 2015
Master's Degree, Human Services with A Concentration in Organizational Management and Leadership
Daytona State College
Bachelor of Applied Science, Business Management and Supervision
Daytona State College
Associate of Arts, Communications
USAA March 2013 - Present
Skills
Sales, Customer Service, Outlook, Account Management, Cold Calling, Recruiting, Accounting, Leadership, Financial Analysis, Process Improvement, Training, Management, Microsoft Office, Temporary Placement, Budgets
Education
Southern New Hampshire University 2013 — 2014
B.A., Accounting and Business/Management, 3.7
USAA February 2009 - Present
Equine Resource Guide 2008 - 2009
MEINEKE CAR CAR CENTER 2004 - 2009
Manpower International 1991 - 1996
Education
Southern Methodist University
Two years and transferred to USC, Advertising and Journalism
University of Southern California
Bachelor’s Degree, Theatre/Theater
USAA May 2011 - Present
TIAA-CREF 2000 - 2011
Skills
Series 7, Retirement Planning, Retirement, Wealth Management, Mutual Funds, Wealth, Finance, Asset Allocation, Series 63, Business Analysis, Strategic Financial..., Insurance, Certified Financial..., Financial Planning
Education
St. Francis College 1992 — 1995
Bachelor's degree, Aviaton Business
USAA October 2013 - Present
TIAA-CREF February 2013 - September 2013
Tata Consultancy Services July 2011 - February 2013
Tata Consultancy Services January 2010 - June 2011
Tata Consultancy Services September 2004 - January 2010
Skills
Java Enterprise Edition, PL/SQL, SDLC, Requirements Analysis, Oracle, DB2, Hibernate, Spring, SOA, Struts, Web Services, Unix, Unix Shell Scripting, SQL, Agile Methodologies, Java, Websphere, JSP, Servlets, JMS, JDBC, Requirements Gathering, XML, WebSphere Application..., EJB, UML, Eclipse, COBOL, AJAX, EAI, SOAP, Sun Certified Java..., Core Java, JBoss Application Server
Education
Sri Venkateswara University 2000 — 2004
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
Rayalaseema Junior college
+2
Sudhaha Little Citizens High School
High School
USAA October 2012 - Present
Scentsy, Inc. March 2012 - Present
Bright House Networks August 2010 - October 2012
Publix February 2006 - August 2010
Skills
Microsoft Office, Data Entry, Customer Service, Account Management, Typing, Call Center, Telephone Reception
Education
University of South Florida 2010 — 2012
Bachelor's degree, Criminology
Southwest Florida College 2006 — 2008
Associate of Science (A.S.), Marketing/Marketing Management, General
Edvance Research, Inc. November 2014 - August 2015
Office Team April 2014 - October 2014
KFORCE Inc. March 2012 - April 2014
Vulcan Materials Company August 2009 - January 2012
USAA June 1999 - May 2008
USAA January 1992 - June 1999
Skills
Budgets, Data Entry, Databases, Management, Microsoft Excel, PeopleSoft, Spreadsheets, Customer Service
Education
St Philip's College
Associate’s Degree, Computer Programming, Specific Applications
Lozier Corporation April 2007 - Present
Bellevue Public Schools August 2003 - May 2005
USAA June 1987 - July 2001
Education
University of the Incarnate Word 1985 — 1988
Bachelor of Business Administration (BBA), Accounting
St Philip's College 1981 — 1983
Bachelor of Business Administration (B.B.A.), Accounting
USAA September 2015 - Present
JPMorgan Chase & Co. May 2014 - September 2015
Wells Fargo October 2013 - March 2014
Generations Federal Credit Union December 2012 - August 2013
HEB July 2009 - December 2012
Skills
Sales, Customer Service, Social Media, Facebook, Brand Awareness, Microsoft Office, Advertising, Marketing Communications, Leadership, Social Media Marketing, Customer Engagement, Digital Marketing, Online Marketing, Market Research, Email Marketing
Education
Southern New Hampshire University 2014 — 2019
Bachelor of Applied Science (B.A.Sc.), Marketing
Southern New Hampshire University 2014 — 2018
Bachelor of Business Administration (BBA), Marketing, 4.0
USAA January 2012 - Present
Allstate June 2008 - January 2012
Skills
Claims Management, Claim, Property & Casualty..., Liability, Insurance, Subrogation, Casualty, General Insurance, Claim Investigation, Legal Liability, Casualty Insurance, Claims Handling, Professional Liability
Education
St. Cloud State University
B.E.S., Specialization in Criminology
USAA November 2004 - Present
USAA November 2004 - October 2014
State Farm May 1999 - November 2004
Skills
Subrogation
Education
St. Catherine University MAOL Program 1996 — 1998
Associate of Arts and Sciences (AAS), Occupational Therapist Assistant
United States Army School Medical School 1995 — 1998
combat medic
United States Army Intelligence School Fort Devens MA 1985 — 1986
Radar
United Stated Army Military Intelligence School Fort Devens MA. 1979 — 1979
Morse Code