USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Employee
Years
Job
Industry
Hayley Arnold Hayley Arnold's USAA Experience October 2012 - April 2013
Job Executive Assistant
Industry Oil & Energy
Experience
Fort Apache Energy Inc April 2013 - Present
USAA October 2012 - April 2013
Broadway Bank May 2009 - October 2012
Skills
Contractual Agreements, Accounting Applications, Organizational..., Filing, Spreadsheets, New Business Development, Telephone Skills, Internet Services, Internet Troubleshooting, Computer Proficiency, Property Management, Property & Casualty..., Creative Writing, Financial Services, Cash Handling, Contemporary Art
Education
The University of Texas at San Antonio 2006 — 2008
A few credits shy of my Associate's Degree, Business Administration and Management, General & Marketing, 3.8 GPA
Boerne High School 2002 — 2006
High School, English Language and Literature/Letters, Science AP, Art and Creative Concepts, A+
Fort Apache Energy Inc April 2013 - Present
USAA October 2012 - April 2013
Broadway Bank May 2009 - October 2012
Skills
Contractual Agreements, Accounting Applications, Organizational..., Filing, Spreadsheets, New Business Development, Telephone Skills, Internet Services, Internet Troubleshooting, Computer Proficiency, Property Management, Property & Casualty..., Creative Writing, Financial Services, Cash Handling, Contemporary Art
Education
The University of Texas at San Antonio 2006 — 2008
A few credits shy of my Associate's Degree, Business Administration and Management, General & Marketing, 3.8 GPA
Boerne High School 2002 — 2006
High School, English Language and Literature/Letters, Science AP, Art and Creative Concepts, A+
Ernest Ramon Ernest Ramon's USAA Experience May 2010 - May 2014
Job
Industry Banking
Experience
USAA May 2010 - May 2014
AT&T November 2008 - May 2010
Skills
Customer Service, Customer Satisfaction, Real Estate, Loan Origination, Mortgage Banking, Microsoft Office, Sports
Education
The University of Texas at San Antonio 2008 — 2014
Bachelor of Science (B.S.), Multi-/Interdisciplinary Studies, General
USAA May 2010 - May 2014
AT&T November 2008 - May 2010
Skills
Customer Service, Customer Satisfaction, Real Estate, Loan Origination, Mortgage Banking, Microsoft Office, Sports
Education
The University of Texas at San Antonio 2008 — 2014
Bachelor of Science (B.S.), Multi-/Interdisciplinary Studies, General
Emily Phan Emily Phan's USAA Experience 2004 - 2004
Job Managing Member & Pilates Instructor at Boutique Pilates LLC
Industry Health, Wellness and Fitness
Experience
Boutique Pilates LLC January 2015 - Present
UTIMCO May 2008 - March 2015
Tesoro 2006 - 2008
Cytyc 2005 - 2006
USAA 2004 - 2004
Tesoro 2001 - 2002
Skills
Account Reconciliation, Accounting, Analysis, Auditing, Finance, Financial Analysis, Financial Modeling, Investments, Microsoft Excel, PowerPoint, Public Speaking
Education
Peak Pilates 2014 — 2015
Comprehensive Certified Instructor, Pilates
The University of Texas at San Antonio 2002 — 2004
Bachelor's Degree, Business Administration in Accounting
Boutique Pilates LLC January 2015 - Present
UTIMCO May 2008 - March 2015
Tesoro 2006 - 2008
Cytyc 2005 - 2006
USAA 2004 - 2004
Tesoro 2001 - 2002
Skills
Account Reconciliation, Accounting, Analysis, Auditing, Finance, Financial Analysis, Financial Modeling, Investments, Microsoft Excel, PowerPoint, Public Speaking
Education
Peak Pilates 2014 — 2015
Comprehensive Certified Instructor, Pilates
The University of Texas at San Antonio 2002 — 2004
Bachelor's Degree, Business Administration in Accounting
Ignacio Chapa Ignacio Chapa's USAA Experience 2003 - 2013
Job Financial Services Professional
Industry Financial Services
Experience
USAA 2003 - 2013
Skills
Instructional Design, Instruction, Facilitators, Microsoft Office, Public Speaking, Sales, Experienced Sales..., Insurance, Property & Casualty..., Customer Acquisition, Computer Proficiency, Virtual Teams, Classroom Management, Classroom Delivery, Management, Team Management, Human Resources, Organizational..., Training, Employee Training, Training Delivery, Fashion, Employee Benefits, Strategic Planning
Education
University of the Incarnate Word 2012 — 2015
Bachelor of Arts (BA), Human Resources Management and Services
The University of Texas at San Antonio 2010 — 2012
Bachelor of Arts (BA), Human Resources Management and Services
USAA 2003 - 2013
Skills
Instructional Design, Instruction, Facilitators, Microsoft Office, Public Speaking, Sales, Experienced Sales..., Insurance, Property & Casualty..., Customer Acquisition, Computer Proficiency, Virtual Teams, Classroom Management, Classroom Delivery, Management, Team Management, Human Resources, Organizational..., Training, Employee Training, Training Delivery, Fashion, Employee Benefits, Strategic Planning
Education
University of the Incarnate Word 2012 — 2015
Bachelor of Arts (BA), Human Resources Management and Services
The University of Texas at San Antonio 2010 — 2012
Bachelor of Arts (BA), Human Resources Management and Services
greg riojas greg riojas's USAA Experience August 2013 - Present
Job Insurance Agent at USAA
Industry
Experience
USAA August 2013 - Present
Dahill March 2013 - June 2013
Wells Fargo Insurance Services June 2010 - October 2012
Wachovia Bank 2004 - 2010
Skills
Strategic Planning, Credit Analysis, Sales, Small Business, Credit, Team Building, Commercial Banking, Business Development, Loans, Banking, Minolta, Retail Banking, Mortgage Lending, Consumer Lending, Customer Service, Small Business Lending, Lines Of Credit, Commercial Lending, Underwriting, Insurance, Leadership, Team Leadership, Process Improvement, Refinance, Budgets
Education
The University of Texas at San Antonio 2004 — 2010
Bachelor of Business Administration (B.B.A.)
USAA August 2013 - Present
Dahill March 2013 - June 2013
Wells Fargo Insurance Services June 2010 - October 2012
Wachovia Bank 2004 - 2010
Skills
Strategic Planning, Credit Analysis, Sales, Small Business, Credit, Team Building, Commercial Banking, Business Development, Loans, Banking, Minolta, Retail Banking, Mortgage Lending, Consumer Lending, Customer Service, Small Business Lending, Lines Of Credit, Commercial Lending, Underwriting, Insurance, Leadership, Team Leadership, Process Improvement, Refinance, Budgets
Education
The University of Texas at San Antonio 2004 — 2010
Bachelor of Business Administration (B.B.A.)
Graylyne Griffin Graylyne Griffin's USAA Experience June 2007 - July 2009
Job Teacher at Theodore Roosevelt High School
Industry Education Management
Experience
North East Independent School District August 2012 - Present
Hope Center Church June 2008 - Present
USAA June 2007 - July 2009
Skills
Leadership, Microsoft Excel, PowerPoint, Microsoft Office, Management, Research, Sales, Microsoft Word, Outlook, Process Improvement, Training, Photoshop, Event Planning, Educational Leadership, Public Speaking, Customer Service
Education
The University of Texas at San Antonio 2014 — 2015
Masterâs Degree, Educational Leadership and Policy Studies
The University of Texas at San Antonio 2001 — 2008
Bachelorâs Degree, Multi/Interdisciplinary Studies
North East Independent School District August 2012 - Present
Hope Center Church June 2008 - Present
USAA June 2007 - July 2009
Skills
Leadership, Microsoft Excel, PowerPoint, Microsoft Office, Management, Research, Sales, Microsoft Word, Outlook, Process Improvement, Training, Photoshop, Event Planning, Educational Leadership, Public Speaking, Customer Service
Education
The University of Texas at San Antonio 2014 — 2015
Masterâs Degree, Educational Leadership and Policy Studies
The University of Texas at San Antonio 2001 — 2008
Bachelorâs Degree, Multi/Interdisciplinary Studies
Gail Mitchell Gail Mitchell's USAA Experience July 2013 - December 2013
Job Investment Prorfessionals Inc
Industry Financial Services
Experience
SWBC Wealth Management January 2014 - June 2015
USAA July 2013 - December 2013
Advisors Asset Management, Inc. February 2007 - May 2013
San Antonio Express-News 2005 - 2006
Skills
Series 7, Series 63, Mutual Funds, Fixed Income, Bonds, Retirement Planning, Investments, Financial Services, Bloomberg, Structured Products, Fixed Annuities, IRAs, Life Insurance, Relationship Management, Securities, Uniform Combined State...
Education
The University of Texas at San Antonio 2001 — 2006
BA, Marketing
The University of Texas at San Antonio 2001 — 2006
Bachelor of Business Administration in Marketing, Marketing
SWBC Wealth Management January 2014 - June 2015
USAA July 2013 - December 2013
Advisors Asset Management, Inc. February 2007 - May 2013
San Antonio Express-News 2005 - 2006
Skills
Series 7, Series 63, Mutual Funds, Fixed Income, Bonds, Retirement Planning, Investments, Financial Services, Bloomberg, Structured Products, Fixed Annuities, IRAs, Life Insurance, Relationship Management, Securities, Uniform Combined State...
Education
The University of Texas at San Antonio 2001 — 2006
BA, Marketing
The University of Texas at San Antonio 2001 — 2006
Bachelor of Business Administration in Marketing, Marketing
Jamie Talavera Jamie Talavera's USAA Experience December 2013 - Present
Job Vendor Relationship Manager
Industry Financial Services
Experience
USAA December 2013 - Present
USAA March 2006 - December 2013
USAA June 2000 - March 2006
Alliance Data March 1997 - June 2000
Skills
Management, Hiring Personnel, Employee Training, Operations Management, Delivering Results, Insurance, Retention Management, Financial Services, Customer Retention, Microsoft Office, Team Management, Cross-functional Team..., Employee Engagement, IEX Total View, CentreVu, Learning Management..., PeopleSoft, Relationship Management, Call Centers, Customer Service, Leadership, Team Building, Strategic Planning, Vendor Management, Process Improvement
Education
University of the Incarnate Word 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
The University of Texas at San Antonio 2000 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USAA December 2013 - Present
USAA March 2006 - December 2013
USAA June 2000 - March 2006
Alliance Data March 1997 - June 2000
Skills
Management, Hiring Personnel, Employee Training, Operations Management, Delivering Results, Insurance, Retention Management, Financial Services, Customer Retention, Microsoft Office, Team Management, Cross-functional Team..., Employee Engagement, IEX Total View, CentreVu, Learning Management..., PeopleSoft, Relationship Management, Call Centers, Customer Service, Leadership, Team Building, Strategic Planning, Vendor Management, Process Improvement
Education
University of the Incarnate Word 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
The University of Texas at San Antonio 2000 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Janice L. Idrogo Janice L. Idrogo's USAA Experience March 2015 - Present
Job Business Advisor at USAA
Industry Financial Services
Experience
USAA March 2015 - Present
USAA April 2013 - March 2015
USAA September 2009 - April 2013
Skills
Banking, Security, Call Centers, Process Improvement, Vendor Management, Risk Management, Business Analysis, Customer Service, Project Management, Training, Management, Leadership, Team Building, Software Documentation, Analysis, Change Management, Team Leadership, Retail Banking, Sales, Customer Satisfaction, Customer Experience, Financial Services, Requirements Analysis, Human Resources, Operations Management, Budgets, Coaching, Employee Training, Insurance, Inventory Management, Leadership Development, Marketing, Recruiting, Business Development, Finance, Microsoft Word, PowerPoint, Strategic Planning, Microsoft Excel, Retail, Salesforce.com, Time Management, Sales Management, Microsoft Office
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA)
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (BA), Psychology
USAA March 2015 - Present
USAA April 2013 - March 2015
USAA September 2009 - April 2013
Skills
Banking, Security, Call Centers, Process Improvement, Vendor Management, Risk Management, Business Analysis, Customer Service, Project Management, Training, Management, Leadership, Team Building, Software Documentation, Analysis, Change Management, Team Leadership, Retail Banking, Sales, Customer Satisfaction, Customer Experience, Financial Services, Requirements Analysis, Human Resources, Operations Management, Budgets, Coaching, Employee Training, Insurance, Inventory Management, Leadership Development, Marketing, Recruiting, Business Development, Finance, Microsoft Word, PowerPoint, Strategic Planning, Microsoft Excel, Retail, Salesforce.com, Time Management, Sales Management, Microsoft Office
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA)
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (BA), Psychology
Jena Rodriguez's USAA Experience December 2013 - Present
Job Life and Health at USAA
Industry Education Management
Experience
USAA December 2013 - Present
University of Phoenix March 2013 - December 2013
Darden Restaurants May 2008 - December 2012
Marriott International July 2009 - August 2012
United States Air Force 1995 - 2011
Skills
Training/Leadership, Microsoft Office, Training, Customer Service, Teaching, Coaching, PowerPoint, Microsoft Word, Event Planning, Research, Microsoft Excel, Team Building, Outlook, Teamwork, Leadership, Non-profits, Event Management, Team Leadership, Customer Satisfaction, Editing, Leadership Development, Policy
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor of Arts (BA), Education
USAA December 2013 - Present
University of Phoenix March 2013 - December 2013
Darden Restaurants May 2008 - December 2012
Marriott International July 2009 - August 2012
United States Air Force 1995 - 2011
Skills
Training/Leadership, Microsoft Office, Training, Customer Service, Teaching, Coaching, PowerPoint, Microsoft Word, Event Planning, Research, Microsoft Excel, Team Building, Outlook, Teamwork, Leadership, Non-profits, Event Management, Team Leadership, Customer Satisfaction, Editing, Leadership Development, Policy
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor of Arts (BA), Education
Jason Isaac Silberberg Jason Isaac Silberberg's USAA Experience October 2012 - Present
Job Director of Bank Infrastructure at USAA
Industry Financial Services
Experience
USAA October 2012 - Present
AltaOne Federal Credit Union November 2006 - October 2012
AltaOne Federal Credit Union 2005 - 2006
USAA 2002 - 2005
USAA 2000 - 2002
CTA Architects Engineers 1998 - 2000
IWV Insurance January 1993 - December 1998
Skills
Project Management, Insurance, Information Technology, Vendor Management, Business Analysis, Process Improvement, Banking, IT Management, Business Process..., Disaster Recovery, Financial Services, Change Management, Enterprise Architecture, Executive Management, Credit Cards, IT Strategy, Leadership, Management, Business Continuity, PMO, Strategic Planning, Requirements Gathering, SQL, Business Intelligence, Call Center, Call Centers, Data Warehousing, Project Portfolio..., Software Project..., Cross-functional Team...
Education
The University of Texas at San Antonio 2014 — 2017
Executive MBA, Organizational Leadership
University of the Incarnate Word 2000 — 2003
BBA, Information Systems
Cerro Coso Community College 1993 — 1997
AA, GE
USAA October 2012 - Present
AltaOne Federal Credit Union November 2006 - October 2012
AltaOne Federal Credit Union 2005 - 2006
USAA 2002 - 2005
USAA 2000 - 2002
CTA Architects Engineers 1998 - 2000
IWV Insurance January 1993 - December 1998
Skills
Project Management, Insurance, Information Technology, Vendor Management, Business Analysis, Process Improvement, Banking, IT Management, Business Process..., Disaster Recovery, Financial Services, Change Management, Enterprise Architecture, Executive Management, Credit Cards, IT Strategy, Leadership, Management, Business Continuity, PMO, Strategic Planning, Requirements Gathering, SQL, Business Intelligence, Call Center, Call Centers, Data Warehousing, Project Portfolio..., Software Project..., Cross-functional Team...
Education
The University of Texas at San Antonio 2014 — 2017
Executive MBA, Organizational Leadership
University of the Incarnate Word 2000 — 2003
BBA, Information Systems
Cerro Coso Community College 1993 — 1997
AA, GE
Elsa Coatney Elsa Coatney's USAA Experience June 1988 - 2001
Job Assistant Director at Northside ISD
Industry Primary/Secondary Education
Experience
Northside ISD July 2004 - Present
South Texas Blood and Tissue Center January 2004 - July 2004
USAA June 1988 - 2001
Skills
Teaching, Leadership Development, Employee Relations, Community Outreach, Organizational..., Training, Youth Development, Onboarding, Human Resources, Recruiting, Fundraising, Leadership, Higher Education, Public Speaking, Personnel Management, Staff Development, Curriculum Design, Interviews, Instructional Design, College Recruiting, Conflict Resolution, Management, FMLA, Employee Training, New Hire Orientations, Applicant Tracking...
Education
The University of Texas at San Antonio 1985 — 1991
BBA, Human Resources Management
Northside ISD July 2004 - Present
South Texas Blood and Tissue Center January 2004 - July 2004
USAA June 1988 - 2001
Skills
Teaching, Leadership Development, Employee Relations, Community Outreach, Organizational..., Training, Youth Development, Onboarding, Human Resources, Recruiting, Fundraising, Leadership, Higher Education, Public Speaking, Personnel Management, Staff Development, Curriculum Design, Interviews, Instructional Design, College Recruiting, Conflict Resolution, Management, FMLA, Employee Training, New Hire Orientations, Applicant Tracking...
Education
The University of Texas at San Antonio 1985 — 1991
BBA, Human Resources Management
Felicia Tavares Felicia Tavares's USAA Experience 2006 - Present
Job Lead Channel Manager at USAA
Industry Financial Services
Experience
USAA 2006 - Present
USAA 2003 - 2006
USAA June 1997 - January 2003
Skills
Web Analytics, Deposits, Remote Deposit Capture, Debit Cards, Banking, Mobile Banking, User Experience, Web Performance, Black Belt, Credit Cards, Management, Project Management, Customer Experience, Retail Banking, Process Improvement, Competitive Analysis, Business Analysis, Cross-functional Team..., Strategy, Leadership, Risk Management, Strategic Planning, Team Leadership
Education
The University of Texas at San Antonio 1988 — 1990
University of the Incarnate Word
USAA 2006 - Present
USAA 2003 - 2006
USAA June 1997 - January 2003
Skills
Web Analytics, Deposits, Remote Deposit Capture, Debit Cards, Banking, Mobile Banking, User Experience, Web Performance, Black Belt, Credit Cards, Management, Project Management, Customer Experience, Retail Banking, Process Improvement, Competitive Analysis, Business Analysis, Cross-functional Team..., Strategy, Leadership, Risk Management, Strategic Planning, Team Leadership
Education
The University of Texas at San Antonio 1988 — 1990
University of the Incarnate Word
Evonn Short Evonn Short's USAA Experience June 2011 - October 2011
Job Director of Student Affairs at Hallmark University
Industry Higher Education
Experience
Hallmark University July 2014 - Present
Hallmark College August 2012 - July 2014
BeautiControl September 2011 - January 2013
USAA June 2011 - October 2011
Christian Family Church International Uganda February 2009 - June 2011
UTSA 1992 - 1999
Skills
Executive Support, Event Planning, Event Management, Real Estate, Direct Sales, Higher Education, Training, Notary Public, Leadership, Public Speaking, Team Building, Small Business, Leadership Development, Community Outreach, Customer Service, Spanish, Meeting Planning, Teamwork, Student Affairs, Management, Time Management, Staff Development, Travel Planning, Coordinating Special..., Workshop Facilitation, Employee Training, Student Development
Education
The University of Texas at San Antonio 1992 — 1997
Bachelor of Arts (BA), Early Childhood Education and Teaching
Hallmark University July 2014 - Present
Hallmark College August 2012 - July 2014
BeautiControl September 2011 - January 2013
USAA June 2011 - October 2011
Christian Family Church International Uganda February 2009 - June 2011
UTSA 1992 - 1999
Skills
Executive Support, Event Planning, Event Management, Real Estate, Direct Sales, Higher Education, Training, Notary Public, Leadership, Public Speaking, Team Building, Small Business, Leadership Development, Community Outreach, Customer Service, Spanish, Meeting Planning, Teamwork, Student Affairs, Management, Time Management, Staff Development, Travel Planning, Coordinating Special..., Workshop Facilitation, Employee Training, Student Development
Education
The University of Texas at San Antonio 1992 — 1997
Bachelor of Arts (BA), Early Childhood Education and Teaching
Emily Albrecht's USAA Experience March 2014 - Present
Job Quality Assurance Specialist at USAA
Industry Financial Services
Experience
USAA March 2014 - Present
USAA October 2013 - March 2014
USAA February 2013 - October 2013
Firstmark Credit Union April 2012 - February 2013
Firstmark Credit Union October 2009 - September 2012
Rudy's Bar-B-Q May 2000 - August 2009
Skills
Banking, Customer Service, Credit Unions, Customer Relations, Process Improvement, Excel, Investments, Financial Analysis, Microsoft Excel, Credit, Loans, Finance, Real Estate, Leadership, Investment Properties, Consumer Lending, Financial Modeling, Mortgage Lending, Real Estate Economics, Funding, Loan Origination, Refinance, Mortgage Banking, Real Estate Transactions, Residential Mortgages, FHA, Real Estate Development, Microsoft Office, PowerPoint, Market Research, Home Equity Loans, Microsoft Word
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor's Degree, Business Administration; Real Estate Finance & Development, Graduated Cum Laude
Smithson Valley High School
USAA March 2014 - Present
USAA October 2013 - March 2014
USAA February 2013 - October 2013
Firstmark Credit Union April 2012 - February 2013
Firstmark Credit Union October 2009 - September 2012
Rudy's Bar-B-Q May 2000 - August 2009
Skills
Banking, Customer Service, Credit Unions, Customer Relations, Process Improvement, Excel, Investments, Financial Analysis, Microsoft Excel, Credit, Loans, Finance, Real Estate, Leadership, Investment Properties, Consumer Lending, Financial Modeling, Mortgage Lending, Real Estate Economics, Funding, Loan Origination, Refinance, Mortgage Banking, Real Estate Transactions, Residential Mortgages, FHA, Real Estate Development, Microsoft Office, PowerPoint, Market Research, Home Equity Loans, Microsoft Word
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor's Degree, Business Administration; Real Estate Finance & Development, Graduated Cum Laude
Smithson Valley High School
George English George English's USAA Experience August 1988 - Present
Job Lead Supplier Technology Manager at USAA
Industry Financial Services
Experience
USAA August 1988 - Present
Bexar County Information Systems January 1981 - July 1988
Skills
PMP-Project Management..., CCP-Certified Computing..., ITIL Certified, Supplier Technology..., Mainframe Programming, COBOL/JCL/CICS/DB2/IMS/V..., Vendor Management, Agile Methodologies, Business Analysis, Requirements Analysis, Requirements Gathering, Project Management, Software Project..., Program Management, SharePoint, Software Development, Management, Process Improvement, SDLC, Business Process..., Integration, IT Management
Education
The University of Texas at San Antonio
Master of Business Administration (MBA)
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Information Systems
USAA August 1988 - Present
Bexar County Information Systems January 1981 - July 1988
Skills
PMP-Project Management..., CCP-Certified Computing..., ITIL Certified, Supplier Technology..., Mainframe Programming, COBOL/JCL/CICS/DB2/IMS/V..., Vendor Management, Agile Methodologies, Business Analysis, Requirements Analysis, Requirements Gathering, Project Management, Software Project..., Program Management, SharePoint, Software Development, Management, Process Improvement, SDLC, Business Process..., Integration, IT Management
Education
The University of Texas at San Antonio
Master of Business Administration (MBA)
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Information Systems
James Pelech James Pelech's USAA Experience January 2013 - Present
Job Auto Theft & Fire Claims Adjuster at USAA
Industry Investment Management
Experience
USAA January 2013 - Present
American Funds March 2011 - January 2013
Clear Channel Radio September 2010 - April 2011
Clear Channel Communications August 2010 - April 2011
WOAI-TV August 2010 - March 2011
WOAI-TV August 2010 - March 2011
News 4 WOAI TV August 2010 - March 2011
Clear Channel Radio January 2010 - May 2010
UTSA Athletics Dept October 2005 - May 2010
The University of Texas at San Antonio August 2005 - March 2010
Skills
Microsoft Office, Lotus Notes, tecnical director..., Training, Customer Service, Sports, Radio, Research, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Teamwork, Access, Analysis
Education
The University of Texas at San Antonio 2005 — 2010
Bachelor of Communications, Public Relations
The University of Texas at San Antonio 2005 — 2010
Bachelor of Arts, Public Relations
Calhoun High School 2001 — 2005
High School Diploma
USAA January 2013 - Present
American Funds March 2011 - January 2013
Clear Channel Radio September 2010 - April 2011
Clear Channel Communications August 2010 - April 2011
WOAI-TV August 2010 - March 2011
WOAI-TV August 2010 - March 2011
News 4 WOAI TV August 2010 - March 2011
Clear Channel Radio January 2010 - May 2010
UTSA Athletics Dept October 2005 - May 2010
The University of Texas at San Antonio August 2005 - March 2010
Skills
Microsoft Office, Lotus Notes, tecnical director..., Training, Customer Service, Sports, Radio, Research, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Teamwork, Access, Analysis
Education
The University of Texas at San Antonio 2005 — 2010
Bachelor of Communications, Public Relations
The University of Texas at San Antonio 2005 — 2010
Bachelor of Arts, Public Relations
Calhoun High School 2001 — 2005
High School Diploma
Heather Harrison, PHR, SHRM-CP Heather Harrison, PHR, SHRM-CP's USAA Experience August 1998 - December 2002
Job Human Resources Compensation
Industry Retail
Experience
CST Brands, Inc. March 2015 - Present
NuStar Energy L.P. June 2013 - February 2015
UTHSCSA September 2010 - June 2013
UTHSCSA August 2009 - August 2010
True North Recruiting October 2008 - August 2009
Select Staff March 2006 - October 2008
Associa ProComm 2004 - 2005
USAA August 1998 - December 2002
Skills
Human Resources, Recruiting, Employee Benefits, PeopleSoft, Applicant Tracking..., Benefits Administration, Sourcing, Interviews, HRIS, Microsoft Excel, HR Policies, Talent Acquisition
Education
The University of Texas at San Antonio 2006 — 2011
BBA, HR Management
CST Brands, Inc. March 2015 - Present
NuStar Energy L.P. June 2013 - February 2015
UTHSCSA September 2010 - June 2013
UTHSCSA August 2009 - August 2010
True North Recruiting October 2008 - August 2009
Select Staff March 2006 - October 2008
Associa ProComm 2004 - 2005
USAA August 1998 - December 2002
Skills
Human Resources, Recruiting, Employee Benefits, PeopleSoft, Applicant Tracking..., Benefits Administration, Sourcing, Interviews, HRIS, Microsoft Excel, HR Policies, Talent Acquisition
Education
The University of Texas at San Antonio 2006 — 2011
BBA, HR Management
James Santos James Santos's USAA Experience 2004 - 2006
Job Vice President, Operations Support RandolphBrooks Federal Credit Union
Industry Banking
Experience
Randolph Brooks Federal Credit Union September 2008 - Present
Wachovia, A Wells Fargo Company September 2006 - September 2008
USAA 2004 - 2006
US Air Force 1984 - 2004
Office of the Secretary of Defense October 1998 - October 2000
Skills
Leadership Development, Process Improvement, Performance Management, Organizational..., Coaching, Training, Budgets, Leadership, Management, Team Building, Human Resources, Business Analysis, Change Management, Sales Management, Project Management, Microsoft Office, Loans, Banking, Program Management, Credit Unions, Employee Training, Learning Management..., Staff Development, Kirkpatrick, Instructional Design, Underwriting, Customer Service, Sales, Mortgage Lending, Instructor-led Training, Credit, Strategic Planning, Public Speaking, Business Development, Interviews, Risk Management, Call Centers, Employee Relations, Consumer Lending, Analysis
Education
The University of Texas at San Antonio 2001 — 2003
MA, Adult and Higher Education
Wayland Baptist University 1997 — 2000
BS, Education
University of South Alabama
University of South Alabama, College of Medicine
University of South Alabama, College of Medicine
Randolph Brooks Federal Credit Union September 2008 - Present
Wachovia, A Wells Fargo Company September 2006 - September 2008
USAA 2004 - 2006
US Air Force 1984 - 2004
Office of the Secretary of Defense October 1998 - October 2000
Skills
Leadership Development, Process Improvement, Performance Management, Organizational..., Coaching, Training, Budgets, Leadership, Management, Team Building, Human Resources, Business Analysis, Change Management, Sales Management, Project Management, Microsoft Office, Loans, Banking, Program Management, Credit Unions, Employee Training, Learning Management..., Staff Development, Kirkpatrick, Instructional Design, Underwriting, Customer Service, Sales, Mortgage Lending, Instructor-led Training, Credit, Strategic Planning, Public Speaking, Business Development, Interviews, Risk Management, Call Centers, Employee Relations, Consumer Lending, Analysis
Education
The University of Texas at San Antonio 2001 — 2003
MA, Adult and Higher Education
Wayland Baptist University 1997 — 2000
BS, Education
University of South Alabama
University of South Alabama, College of Medicine
University of South Alabama, College of Medicine
Eric Traugott's USAA Experience March 2013 - Present
Job Executive Producer / Independent Film Maker at TBD Productions
Industry Information Technology and Services
Experience
TBD Productions June 2015 - Present
USAA March 2013 - Present
The Scooter Store October 2012 - March 2013
AMS Staffing Solutions July 2012 - November 2012
University Health System March 2012 - July 2012
Evolvent Technologies April 2007 - February 2012
FPMI Solutions inc January 2006 - April 2007
DELL COMPUTER CORP January 1999 - January 2001
Skills
Documentation, ADDIE, Instructional Design, Training & Development, Adobe Creative Suite, Technical Writing, Microsoft Office, Windows, Training, Learning Management..., Blended Learning, Employee Training, E-Learning, Educational Technology, Web Development, Articulate Studio, Curriculum Development, Curriculum Design, Leadership Development, Project Management, Distance Learning, Adult Education, SnagIt, Camtasia, Learning Management, Captivate, Analysis, Technical Training
Education
Walden University 2011 — 2013
Master's degree, Instructional Design, 4.0
The University of Texas at San Antonio 1997 — 2008
Bachelor of Arts (BA), Psychology
TBD Productions June 2015 - Present
USAA March 2013 - Present
The Scooter Store October 2012 - March 2013
AMS Staffing Solutions July 2012 - November 2012
University Health System March 2012 - July 2012
Evolvent Technologies April 2007 - February 2012
FPMI Solutions inc January 2006 - April 2007
DELL COMPUTER CORP January 1999 - January 2001
Skills
Documentation, ADDIE, Instructional Design, Training & Development, Adobe Creative Suite, Technical Writing, Microsoft Office, Windows, Training, Learning Management..., Blended Learning, Employee Training, E-Learning, Educational Technology, Web Development, Articulate Studio, Curriculum Development, Curriculum Design, Leadership Development, Project Management, Distance Learning, Adult Education, SnagIt, Camtasia, Learning Management, Captivate, Analysis, Technical Training
Education
Walden University 2011 — 2013
Master's degree, Instructional Design, 4.0
The University of Texas at San Antonio 1997 — 2008
Bachelor of Arts (BA), Psychology
Jared Barge Jared Barge's USAA Experience June 2014 - Present
Job Database Administrator at USAA
Industry Computer & Network Security
Experience
USAA June 2014 - Present
USAA May 2013 - August 2013
Academy Sports + Outdoors May 2011 - December 2011
Kohl's Department Stores June 2009 - August 2009
Skills
Computer Literate, Some Java Experience, Customer Relations..., Coworker..., JROTC and Out Of School..., Some SQL Database..., Some Visual Basic..., Information Assurance, Databases, HTML, Network Security
Education
The University of Texas at San Antonio 2009 — 2013
Bachelors of Business Administration in Infrastructure Assurance, BBA in IS, Network Security, 3.4
Claudia Taylor Johnson Highschool
USAA June 2014 - Present
USAA May 2013 - August 2013
Academy Sports + Outdoors May 2011 - December 2011
Kohl's Department Stores June 2009 - August 2009
Skills
Computer Literate, Some Java Experience, Customer Relations..., Coworker..., JROTC and Out Of School..., Some SQL Database..., Some Visual Basic..., Information Assurance, Databases, HTML, Network Security
Education
The University of Texas at San Antonio 2009 — 2013
Bachelors of Business Administration in Infrastructure Assurance, BBA in IS, Network Security, 3.4
Claudia Taylor Johnson Highschool
Eric Engquist Eric Engquist's USAA Experience May 2014 - Present
Job Assistant Vice President at USAA
Industry Financial Services
Experience
USAA May 2014 - Present
USAA March 2012 - May 2014
USAA September 2009 - March 2012
USAA April 2008 - September 2009
USAA January 2006 - April 2008
USAA October 2005 - January 2006
2nd Brigade, 1st Cavalry Division July 2004 - May 2005
1st Cavalry Division December 2003 - July 2004
1-503rd Airborne Battalion (Air Assault), 2nd Infantry Division November 2002 - December 2003
1st Brigade, 327th Infantry Regiment, 101st Airborne Division (Air Assault) December 1999 - November 2001
Skills
Strategic Planning, Cross-functional Team..., Program Management, Leadership, Analytics, Process Improvement, Business Development, Leadership Development, Strategy, Risk Management, Executive Management, Team Leadership, Business Process..., Management, Analysis, Team Building, Change Management, Operations Management, Management Consulting, Business Strategy, Organizational..., Business Analysis, Training, Government, Project Management, Financial Services, Vendor Management, CRM, Product Management, Business Planning, Mergers & Acquisitions, Competitive Analysis, Start-ups, Military, Project Planning, Budgets, Financial Analysis, Insurance, Influential Communicator
Education
The University of Texas at San Antonio 2009 — 2011
Master of Business Administration (MBA)
United States Military Academy at West Point 1993 — 1997
Bachelor of Science (BS)
USAA May 2014 - Present
USAA March 2012 - May 2014
USAA September 2009 - March 2012
USAA April 2008 - September 2009
USAA January 2006 - April 2008
USAA October 2005 - January 2006
2nd Brigade, 1st Cavalry Division July 2004 - May 2005
1st Cavalry Division December 2003 - July 2004
1-503rd Airborne Battalion (Air Assault), 2nd Infantry Division November 2002 - December 2003
1st Brigade, 327th Infantry Regiment, 101st Airborne Division (Air Assault) December 1999 - November 2001
Skills
Strategic Planning, Cross-functional Team..., Program Management, Leadership, Analytics, Process Improvement, Business Development, Leadership Development, Strategy, Risk Management, Executive Management, Team Leadership, Business Process..., Management, Analysis, Team Building, Change Management, Operations Management, Management Consulting, Business Strategy, Organizational..., Business Analysis, Training, Government, Project Management, Financial Services, Vendor Management, CRM, Product Management, Business Planning, Mergers & Acquisitions, Competitive Analysis, Start-ups, Military, Project Planning, Budgets, Financial Analysis, Insurance, Influential Communicator
Education
The University of Texas at San Antonio 2009 — 2011
Master of Business Administration (MBA)
United States Military Academy at West Point 1993 — 1997
Bachelor of Science (BS)
Hilda Zamora's USAA Experience January 2009 - August 2009
Job Test Engineer at SENTEL Corporation
Industry Government Administration
Experience
SENTEL Corporation - Air Force Medical Evaluation Support Activity January 2011 - Present
Y & L Consultants - SACU December 2010 - April 2011
Bexar County Information Systems April 2010 - September 2010
USAA January 2009 - August 2009
J.P. Morgan Chase (formerly WaMu) January 2008 - January 2009
JPMorgan Chase 2006 - 2009
Washington Mutual January 2006 - January 2008
Harland Clarke January 2004 - January 2006
Harland Clarke July 1990 - January 2004
Skills
Requirements Management, Access, Visio, Leadership, Databases, Business Analysis, Process Improvement, Software Documentation, Vendor Management, Project Management, Quality Assurance, Program Management, Analysis, Banking, Business Process, Change Management, Cross-functional Team..., IT Management, Management, PMP, Requirements Analysis, Requirements Gathering, Risk Management, SDLC, Testing, SharePoint, SQL
Education
The University of Texas at San Antonio 2002 — 2005
Bachelors, Business Administration
John F. Kennedy High School, San Antonio
High School Diploma
SENTEL Corporation - Air Force Medical Evaluation Support Activity January 2011 - Present
Y & L Consultants - SACU December 2010 - April 2011
Bexar County Information Systems April 2010 - September 2010
USAA January 2009 - August 2009
J.P. Morgan Chase (formerly WaMu) January 2008 - January 2009
JPMorgan Chase 2006 - 2009
Washington Mutual January 2006 - January 2008
Harland Clarke January 2004 - January 2006
Harland Clarke July 1990 - January 2004
Skills
Requirements Management, Access, Visio, Leadership, Databases, Business Analysis, Process Improvement, Software Documentation, Vendor Management, Project Management, Quality Assurance, Program Management, Analysis, Banking, Business Process, Change Management, Cross-functional Team..., IT Management, Management, PMP, Requirements Analysis, Requirements Gathering, Risk Management, SDLC, Testing, SharePoint, SQL
Education
The University of Texas at San Antonio 2002 — 2005
Bachelors, Business Administration
John F. Kennedy High School, San Antonio
High School Diploma
Frank Barron Frank Barron's USAA Experience August 1998 - August 2001
Job Prisma Graphics
Industry Printing
Experience
Prisma Graphic May 2014 - Present
Roswell Bookbinding August 2013 - April 2014
Universal Bookbindery Inc. February 2004 - August 2013
Better Built Construction 2002 - 2004
USAA August 1998 - August 2001
Universal Bookbindery Inc. 1994 - August 1998
Skills
Offset Printing, Bindery, Press Releases, Machinery, Digital Printing, Production Managment, Management, Print Management, Packaging, Finish, Books, Print On Demand, Flexo, Variable Data Printing, Pre-press, Wide Format Printing, Proof, Color Management
Education
The University of Texas at San Antonio 2009 — 2009
Completed, Lean Manufacturing "5S"
Harlandale High
Prisma Graphic May 2014 - Present
Roswell Bookbinding August 2013 - April 2014
Universal Bookbindery Inc. February 2004 - August 2013
Better Built Construction 2002 - 2004
USAA August 1998 - August 2001
Universal Bookbindery Inc. 1994 - August 1998
Skills
Offset Printing, Bindery, Press Releases, Machinery, Digital Printing, Production Managment, Management, Print Management, Packaging, Finish, Books, Print On Demand, Flexo, Variable Data Printing, Pre-press, Wide Format Printing, Proof, Color Management
Education
The University of Texas at San Antonio 2009 — 2009
Completed, Lean Manufacturing "5S"
Harlandale High
Huong Kristine Vu Huong Kristine Vu's USAA Experience April 2011 - Present
Job Project Delivery Analyst
Industry Information Technology and Services
Experience
USAA April 2011 - Present
Bubblehead Tea November 2007 - January 2012
Accenture December 2009 - April 2011
Wachovia November 2007 - June 2009
El Paso Energy June 2007 - November 2007
The Fish January 2007 - June 2007
Time Warner Cable January 2006 - January 2007
2005 October 2005 - December 2005
TEKsystems July 2004 - October 2005
Skills
Project Delivery, Project Management, Visio, MS Project, Business Analysis, Program Management, Project Coordination, Project Planning, SharePoint, IT Service Management, SDLC, Change Management, Risk Management, Microsoft Office, Analysis, SQL, PMP, Visual Basic, Vendor Management, Integration, Process Improvement, Software Documentation, Business Planning
Education
The University of Texas at San Antonio 1998 — 2004
BA, Management Information Systems
USAA April 2011 - Present
Bubblehead Tea November 2007 - January 2012
Accenture December 2009 - April 2011
Wachovia November 2007 - June 2009
El Paso Energy June 2007 - November 2007
The Fish January 2007 - June 2007
Time Warner Cable January 2006 - January 2007
2005 October 2005 - December 2005
TEKsystems July 2004 - October 2005
Skills
Project Delivery, Project Management, Visio, MS Project, Business Analysis, Program Management, Project Coordination, Project Planning, SharePoint, IT Service Management, SDLC, Change Management, Risk Management, Microsoft Office, Analysis, SQL, PMP, Visual Basic, Vendor Management, Integration, Process Improvement, Software Documentation, Business Planning
Education
The University of Texas at San Antonio 1998 — 2004
BA, Management Information Systems
Gurjeet Sandhu's USAA Experience September 2014 - Present
Job Lead Software Developer
Industry Information Technology and Services
Experience
USAA September 2014 - Present
Whataburger December 2013 - September 2014
Whataburger June 2013 - December 2013
USAA August 2007 - June 2013
Skills
VXML, java, Contact Centers, ICM, JSP, Avaya, Integration, Agile Methodologies, WebSphere Application..., SOA, SQL, Software Design, Shell Scripting, TCP/IP, Unix, Perl, Java Enterprise Edition, SOAP, Web Services, Enterprise Architecture, DB2, Java, Big Data Analytics, Business Intelligence, SDLC
Education
The University of Texas at San Antonio 2003 — 2007
Bachelor's degree, Electrical and Electronics Engineering
USAA September 2014 - Present
Whataburger December 2013 - September 2014
Whataburger June 2013 - December 2013
USAA August 2007 - June 2013
Skills
VXML, java, Contact Centers, ICM, JSP, Avaya, Integration, Agile Methodologies, WebSphere Application..., SOA, SQL, Software Design, Shell Scripting, TCP/IP, Unix, Perl, Java Enterprise Edition, SOAP, Web Services, Enterprise Architecture, DB2, Java, Big Data Analytics, Business Intelligence, SDLC
Education
The University of Texas at San Antonio 2003 — 2007
Bachelor's degree, Electrical and Electronics Engineering
Gretchen Lilly's USAA Experience November 2010 - April 2012
Job Independent Financial Consultant at Gretchen Lilly CPA
Industry Financial Services
Experience
Gretchen Lilly CPA March 2013 - Present
National Unity Insurance Company March 2013 - March 2014
Gretchen Lilly CPA April 2012 - March 2013
USAA November 2010 - April 2012
USAA December 2009 - November 2010
USAA July 2007 - December 2009
USAA July 2003 - July 2007
USAA January 1998 - July 2003
USAA June 1995 - January 1998
Skills
Financial Forecasting, Key Performance..., Business Process..., Budget Monitoring, Strategic Financial..., Business Planning, Financial Analysis, Financial Transactions, Financial Accounting, Benefit Cost Analysis, Property & Casualty..., Business Alliance..., Insurance Agency..., Presentations, Management, Risk Assessment, Capital Adequacy, Financial Statements, Change Management, Process Engineering, Business Process, Strategic Planning, Process Improvement
Education
The University of Texas at San Antonio 1979 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
Gretchen Lilly CPA March 2013 - Present
National Unity Insurance Company March 2013 - March 2014
Gretchen Lilly CPA April 2012 - March 2013
USAA November 2010 - April 2012
USAA December 2009 - November 2010
USAA July 2007 - December 2009
USAA July 2003 - July 2007
USAA January 1998 - July 2003
USAA June 1995 - January 1998
Skills
Financial Forecasting, Key Performance..., Business Process..., Budget Monitoring, Strategic Financial..., Business Planning, Financial Analysis, Financial Transactions, Financial Accounting, Benefit Cost Analysis, Property & Casualty..., Business Alliance..., Insurance Agency..., Presentations, Management, Risk Assessment, Capital Adequacy, Financial Statements, Change Management, Process Engineering, Business Process, Strategic Planning, Process Improvement
Education
The University of Texas at San Antonio 1979 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
Emily Mazurek's USAA Experience October 2012 - Present
Job Mortgage Processor at USAA
Industry Banking
Experience
USAA October 2012 - Present
Security Service Federal Credit Union February 2008 - October 2012
Skills
Banking, Customer Service, Time Management, 10 Key, Outlook, Employee Relations, Microsoft Excel, Human Resources, Microsoft Word, Leadership, Administrative Work, Exceptional People..., Phone Etiquette, High Pressure Situations, Project Teams, Employee Evaluation, Mortgage Banking, Veterans Affairs
Education
The University of Texas at San Antonio 2007 — 2012
BBA Human Resource Management, Human Resources
Boerne High School
USAA October 2012 - Present
Security Service Federal Credit Union February 2008 - October 2012
Skills
Banking, Customer Service, Time Management, 10 Key, Outlook, Employee Relations, Microsoft Excel, Human Resources, Microsoft Word, Leadership, Administrative Work, Exceptional People..., Phone Etiquette, High Pressure Situations, Project Teams, Employee Evaluation, Mortgage Banking, Veterans Affairs
Education
The University of Texas at San Antonio 2007 — 2012
BBA Human Resource Management, Human Resources
Boerne High School
Ian O'Regan Ian O'Regan's USAA Experience March 2002 - September 2005
Job
Industry Banking
Experience
JPMorgan Chase October 2010 - Present
Black Castle Press 2009 - Present
JPMorgan Chase December 2005 - October 2010
USAA March 2002 - September 2005
USAA Investment Management Co. April 1999 - March 2002
Drug Emporium - San Antonio January 1997 - April 1999
Skills
Process Improvement, Corporate Communications, Financial Services, Leadership, Vendor Management, Customer Service, Internal Communications
Education
University of the Incarnate Word 2003 — 2005
Masters, Communications
The University of Texas at San Antonio 1995 — 1997
Bachelors, Political Science/Communications
JPMorgan Chase October 2010 - Present
Black Castle Press 2009 - Present
JPMorgan Chase December 2005 - October 2010
USAA March 2002 - September 2005
USAA Investment Management Co. April 1999 - March 2002
Drug Emporium - San Antonio January 1997 - April 1999
Skills
Process Improvement, Corporate Communications, Financial Services, Leadership, Vendor Management, Customer Service, Internal Communications
Education
University of the Incarnate Word 2003 — 2005
Masters, Communications
The University of Texas at San Antonio 1995 — 1997
Bachelors, Political Science/Communications
James Myrick James Myrick's USAA Experience September 2014 - Present
Job Software Developer and Integrator
Industry Information Technology and Services
Experience
USAA September 2014 - Present
The University of Texas at San Antonio June 2014 - August 2014
Ecke, Poling, & Norris April 2013 - April 2014
Texas Army National Guard August 2007 - August 2013
Skills
Microsoft Office, PowerPoint, Research, Customer Service, Leadership, Microsoft Excel, Microsoft Word
Education
The University of Texas at San Antonio 2014 — 2017
Master of Science (M.S.), Information Technology
The University of Texas at San Antonio 2012 — 2014
Bachelor of Business Administration (B.B.A.), Information Systems, 3.94
USAA September 2014 - Present
The University of Texas at San Antonio June 2014 - August 2014
Ecke, Poling, & Norris April 2013 - April 2014
Texas Army National Guard August 2007 - August 2013
Skills
Microsoft Office, PowerPoint, Research, Customer Service, Leadership, Microsoft Excel, Microsoft Word
Education
The University of Texas at San Antonio 2014 — 2017
Master of Science (M.S.), Information Technology
The University of Texas at San Antonio 2012 — 2014
Bachelor of Business Administration (B.B.A.), Information Systems, 3.94
James Haldenwang's USAA Experience October 2013 - Present
Job Data/Business Analyst, Decision Support Analytics at USAA
Industry Insurance
Experience
USAA October 2013 - Present
USAA September 2008 - October 2013
Skills
Underwriting, Analysis, Process Improvement, Information Technology, Insurance, Access, Property & Casualty..., HTML scripting, JavaScript, Proxmox, Reporting & Analysis, Relational Databases, Schemas, Business Analysis, System Administration, Microsoft Excel, Financial Services, SDLC, Business Process..., Project Management, Requirements Gathering
Education
The University of Texas at San Antonio 2000 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Phoenix 2012 — 2015
Master of Business Administration (MBA), MBA with a concentration in Technology Management
USAA October 2013 - Present
USAA September 2008 - October 2013
Skills
Underwriting, Analysis, Process Improvement, Information Technology, Insurance, Access, Property & Casualty..., HTML scripting, JavaScript, Proxmox, Reporting & Analysis, Relational Databases, Schemas, Business Analysis, System Administration, Microsoft Excel, Financial Services, SDLC, Business Process..., Project Management, Requirements Gathering
Education
The University of Texas at San Antonio 2000 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Phoenix 2012 — 2015
Master of Business Administration (MBA), MBA with a concentration in Technology Management
Genevieve Tobias's USAA Experience March 2006 - November 2006
Job Director of Annual Giving at The University of Texas at San Antonio
Industry Higher Education
Experience
The University of Texas at San Antonio September 2014 - Present
The University of Texas at San Antonio May 2009 - August 2014
The University of Texas at San Antonio November 2006 - May 2009
USAA March 2006 - November 2006
Skills
Student Development, Annual Giving, Event Management, Higher Education, Raiser's Edge, Alumni Relations, Fundraising, Volunteer Management, Stewardship, Program Development, Project Management, Organizational..., Leadership, Mentoring, Employee Training, Recruiting, Nonprofits, Community Outreach
Education
The University of Texas at San Antonio 2008 — 2012
Master of Arts (MA), Organizational Communication, General
The University of Texas at San Antonio 2002 — 2005
Bachelor of Arts (B.A.), Public Relations
The University of Texas at San Antonio September 2014 - Present
The University of Texas at San Antonio May 2009 - August 2014
The University of Texas at San Antonio November 2006 - May 2009
USAA March 2006 - November 2006
Skills
Student Development, Annual Giving, Event Management, Higher Education, Raiser's Edge, Alumni Relations, Fundraising, Volunteer Management, Stewardship, Program Development, Project Management, Organizational..., Leadership, Mentoring, Employee Training, Recruiting, Nonprofits, Community Outreach
Education
The University of Texas at San Antonio 2008 — 2012
Master of Arts (MA), Organizational Communication, General
The University of Texas at San Antonio 2002 — 2005
Bachelor of Arts (B.A.), Public Relations
Gary Ayers Gary Ayers's USAA Experience March 2010 - January 2014
Job Senior MCC Officer
Industry Banking
Experience
Security Service Federal Credit Union April 2014 - Present
USAA March 2010 - January 2014
SISDTX January 2010 - March 2010
University of Texas San Antonio Recreation Center May 2009 - December 2009
Alamo Cafe February 2009 - December 2009
The Outpost Apartments May 2005 - February 2009
Burger King Corporation April 2003 - April 2005
Skills
Property & Casualty..., Sales, Event Planning, Lease Negotiations, Multitasking Skills, Food Service, Customer Service, Customer Satisfaction, Customer Support, Personal Development, Communication Skills, Highly personable, Microsoft Word, Microsoft Excel, Microsoft Office, Event Management, Brand Strengthening, Integrity, Ethical Decision Making, Project Planning, Phone Etiquette, Call Centers, Social Networking, Teamwork, Claims Handling, Close Attention to..., Building Relationships, Telephone Skills, Oral, Interpersonal..., Dependable Team Player, Cash Handling Experience, Outlook, Customer Experience, Facebook, Motivated self-starter, People-oriented, Renters, Casualty, Claims Investigations, Property Claims, Organizational..., Critical Thinking, Insurance, Time Management, Team Building, Social Media
Education
The University of Texas at San Antonio 2005 — 2009
Bachelor of Fine Arts (B.F.A.), Public Relations, Advertising, and Applied Communication
The University of Texas at San Antonio 2005 — 2009
Bachelor of Arts (B.A.), Business/Corporate Communications
Security Service Federal Credit Union April 2014 - Present
USAA March 2010 - January 2014
SISDTX January 2010 - March 2010
University of Texas San Antonio Recreation Center May 2009 - December 2009
Alamo Cafe February 2009 - December 2009
The Outpost Apartments May 2005 - February 2009
Burger King Corporation April 2003 - April 2005
Skills
Property & Casualty..., Sales, Event Planning, Lease Negotiations, Multitasking Skills, Food Service, Customer Service, Customer Satisfaction, Customer Support, Personal Development, Communication Skills, Highly personable, Microsoft Word, Microsoft Excel, Microsoft Office, Event Management, Brand Strengthening, Integrity, Ethical Decision Making, Project Planning, Phone Etiquette, Call Centers, Social Networking, Teamwork, Claims Handling, Close Attention to..., Building Relationships, Telephone Skills, Oral, Interpersonal..., Dependable Team Player, Cash Handling Experience, Outlook, Customer Experience, Facebook, Motivated self-starter, People-oriented, Renters, Casualty, Claims Investigations, Property Claims, Organizational..., Critical Thinking, Insurance, Time Management, Team Building, Social Media
Education
The University of Texas at San Antonio 2005 — 2009
Bachelor of Fine Arts (B.F.A.), Public Relations, Advertising, and Applied Communication
The University of Texas at San Antonio 2005 — 2009
Bachelor of Arts (B.A.), Business/Corporate Communications
Javier Magana Javier Magana's USAA Experience June 2015 - August 2015
Job Intern Risk Management, USAA
Industry Financial Services
Experience
USAA June 2015 - August 2015
Costco Wholesale June 2014 - May 2015
Costco Wholesale October 2013 - June 2014
Mathnasium - The Math Learning Center October 2013 - January 2014
Costco Wholesale May 2006 - October 2013
The University of Texas at San Antonio August 2010 - May 2011
Skills
Microsoft Excel, Mathematica, Matlab, Microsoft Office, SAS, Inventory Management, C++ Language, JMP, Maple, Access, Time Management, JavaScript, HTML, CSS, jQuery, PHP, PowerPoint, Python
Education
The University of Texas at San Antonio 2012 — 2015
Masters of Science, Applied Industrial Mathematics
University of Texas 2006 — 2011
Bachelor's of Science, Mathematics
USAA June 2015 - August 2015
Costco Wholesale June 2014 - May 2015
Costco Wholesale October 2013 - June 2014
Mathnasium - The Math Learning Center October 2013 - January 2014
Costco Wholesale May 2006 - October 2013
The University of Texas at San Antonio August 2010 - May 2011
Skills
Microsoft Excel, Mathematica, Matlab, Microsoft Office, SAS, Inventory Management, C++ Language, JMP, Maple, Access, Time Management, JavaScript, HTML, CSS, jQuery, PHP, PowerPoint, Python
Education
The University of Texas at San Antonio 2012 — 2015
Masters of Science, Applied Industrial Mathematics
University of Texas 2006 — 2011
Bachelor's of Science, Mathematics
Eric Grenet, ARM-E Eric Grenet, ARM-E's USAA Experience November 2014 - Present
Job Sr Risk Analyst at USAA
Industry Financial Services
Experience
USAA November 2014 - Present
USAA December 2012 - November 2014
USAA April 2006 - December 2012
USAA November 2000 - April 2006
Skills
Finance, Risk Management, Financial Analysis, Analysis, Financial Risk
Education
The University of Texas at San Antonio
Bachelor’s Degree, Finance, General
University of the Incarnate Word
Master of Business Administration (M.B.A.)
USAA November 2014 - Present
USAA December 2012 - November 2014
USAA April 2006 - December 2012
USAA November 2000 - April 2006
Skills
Finance, Risk Management, Financial Analysis, Analysis, Financial Risk
Education
The University of Texas at San Antonio
Bachelor’s Degree, Finance, General
University of the Incarnate Word
Master of Business Administration (M.B.A.)
Gilbert Chavarria Gilbert Chavarria's USAA Experience November 1999 - Present
Job
Industry Insurance
Experience
USAA November 1999 - Present
U.S. Air Force March 1979 - April 1999
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Strategic Planning, Procurement
Education
The University of Texas at San Antonio 2009 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USAA November 1999 - Present
U.S. Air Force March 1979 - April 1999
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Strategic Planning, Procurement
Education
The University of Texas at San Antonio 2009 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Jenafer Webb Jenafer Webb's USAA Experience March 2013 - September 2013
Job Environmental Science
Industry Environmental Services
Experience
USAA March 2013 - September 2013
United States Air Force June 2006 - June 2012
Employment Plus September 2001 - July 2003
Skills
Database Management, Medical Record..., Emergency Management, Disaster Preparedness, Microsoft Office, Presentations, Infection Control, Customer Service, Office Management, BLS/ACLS, Team Building, Project Management
Education
University of Phoenix 2014 — 2016
Environmental Science
The University of Texas at San Antonio 2012 — 2014
Bachelors of Science, Political Science
USAA March 2013 - September 2013
United States Air Force June 2006 - June 2012
Employment Plus September 2001 - July 2003
Skills
Database Management, Medical Record..., Emergency Management, Disaster Preparedness, Microsoft Office, Presentations, Infection Control, Customer Service, Office Management, BLS/ACLS, Team Building, Project Management
Education
University of Phoenix 2014 — 2016
Environmental Science
The University of Texas at San Antonio 2012 — 2014
Bachelors of Science, Political Science
Hiren Bhakta Hiren Bhakta's USAA Experience 2013 - May 2015
Job Auto Adjuster 3 at USAA
Industry Financial Services
Experience
USAA 2013 - May 2015
UTSA Campus Recreation May 2010 - December 2012
Skills
Microsoft Office, Outlook, Communication, Events Organisation, Events Coordination, Claims Handling, Claims Resolution, Claims Management, Policy Analysis, Claim Investigation, Employee Training, Customer Service, Relationship Management, Relationship Building, Clear Communications, Project Coordination, Facility Safety, Training Facilitation, Team Facilitation, Team Building..., Teamwork, Customer Relations, Customer Satisfaction, Microsoft Word, Microsoft Excel
Education
The University of Texas at San Antonio 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USAA 2013 - May 2015
UTSA Campus Recreation May 2010 - December 2012
Skills
Microsoft Office, Outlook, Communication, Events Organisation, Events Coordination, Claims Handling, Claims Resolution, Claims Management, Policy Analysis, Claim Investigation, Employee Training, Customer Service, Relationship Management, Relationship Building, Clear Communications, Project Coordination, Facility Safety, Training Facilitation, Team Facilitation, Team Building..., Teamwork, Customer Relations, Customer Satisfaction, Microsoft Word, Microsoft Excel
Education
The University of Texas at San Antonio 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
James Wright Jr. James Wright Jr.'s USAA Experience October 2000 - October 2004
Job Sales Representative at UPS
Industry Transportation/Trucking/Railroad
Experience
San Antonio Youth Centers February 2011 - Present
UPS April 2006 - Present
USAA October 2000 - October 2004
Target January 2000 - October 2000
US Army June 1994 - January 2000
Skills
Cold Calling, Pricing, Transportation, New Business Development, Microsoft Office, Customer Service, Account Management, Logistics, Transportation..., LTL, Sales Operations, Freight, Team Building, Sales Management, Sales
Education
The University of Texas at San Antonio 1988 — 1992
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
San Antonio Youth Centers February 2011 - Present
UPS April 2006 - Present
USAA October 2000 - October 2004
Target January 2000 - October 2000
US Army June 1994 - January 2000
Skills
Cold Calling, Pricing, Transportation, New Business Development, Microsoft Office, Customer Service, Account Management, Logistics, Transportation..., LTL, Sales Operations, Freight, Team Building, Sales Management, Sales
Education
The University of Texas at San Antonio 1988 — 1992
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
James Feldman James Feldman's USAA Experience April 1999 - Present
Job Financial Planner at USAA
Industry Financial Services
Experience
USAA April 1999 - Present
Education
University of the Incarnate Word 2002 — 2004
MBA
The University of Texas at San Antonio 1991 — 1995
Bachelor of Business Administration (B.B.A.), Finance, General
USAA April 1999 - Present
Education
University of the Incarnate Word 2002 — 2004
MBA
The University of Texas at San Antonio 1991 — 1995
Bachelor of Business Administration (B.B.A.), Finance, General
Gerald Reyes Gerald Reyes's USAA Experience September 2009 - Present
Job Certified Financial Planner at USAA
Industry Financial Services
Experience
USAA September 2009 - Present
Skills
Retirement Planning, Mutual Funds, Investments, Strategic Financial..., Wealth Management, Financial Planning, Financial Advisory, Banking, Insurance, Risk Management, Securities, Series 7, Financial Analysis, Retirement, Financial Services, Asset Allocation, Series 63, Fixed Annuities, Finance, Asset Management, Investment Strategies, Life Insurance, Microsoft Office
Education
The University of Texas at San Antonio 1993 — 1998
Bachelor of Business Administration (B.B.A.), Accounting
The University of Texas at San Antonio 1993 — 1998
Bachelor of Business Administration (BBA), Accounting
University of the Incarnate Word
Master of Business Administration (MBA), Business Administration and Management, General, A
USAA September 2009 - Present
Skills
Retirement Planning, Mutual Funds, Investments, Strategic Financial..., Wealth Management, Financial Planning, Financial Advisory, Banking, Insurance, Risk Management, Securities, Series 7, Financial Analysis, Retirement, Financial Services, Asset Allocation, Series 63, Fixed Annuities, Finance, Asset Management, Investment Strategies, Life Insurance, Microsoft Office
Education
The University of Texas at San Antonio 1993 — 1998
Bachelor of Business Administration (B.B.A.), Accounting
The University of Texas at San Antonio 1993 — 1998
Bachelor of Business Administration (BBA), Accounting
University of the Incarnate Word
Master of Business Administration (MBA), Business Administration and Management, General, A
Jason Dudley's USAA Experience June 2015 - Present
Job Vice President Financial Planning and Advice
Industry Financial Services
Experience
USAA June 2015 - Present
USAA March 2014 - February 2015
USAA January 2013 - March 2014
USAA September 2009 - January 2013
USAA September 2007 - September 2009
USAA September 1995 - September 2007
Skills
Series 7, Wealth Management, Insurance, Retirement Planning, Strategic Financial..., Retirement, Investments, Banking, Investment Advisory, Financial Advisory, Series 24, Securities, Call Center, Property, Series 63, Executive Management, Series 65, Fixed Annuities, Fixed Income, Financial Services, Life Insurance, Mutual Funds, Underwriting, Wealth, Investment Strategies, Portfolio Management
Education
University of the Incarnate Word 1999 — 2001
Masters, Business Management
The University of Texas at San Antonio 1990 — 1995
Bachelor, Mathematics
USAA June 2015 - Present
USAA March 2014 - February 2015
USAA January 2013 - March 2014
USAA September 2009 - January 2013
USAA September 2007 - September 2009
USAA September 1995 - September 2007
Skills
Series 7, Wealth Management, Insurance, Retirement Planning, Strategic Financial..., Retirement, Investments, Banking, Investment Advisory, Financial Advisory, Series 24, Securities, Call Center, Property, Series 63, Executive Management, Series 65, Fixed Annuities, Fixed Income, Financial Services, Life Insurance, Mutual Funds, Underwriting, Wealth, Investment Strategies, Portfolio Management
Education
University of the Incarnate Word 1999 — 2001
Masters, Business Management
The University of Texas at San Antonio 1990 — 1995
Bachelor, Mathematics
Garrett Kristek Garrett Kristek's USAA Experience May 2010 - Present
Job Insurance Agent at USAA
Industry Public Relations and Communications
Experience
USAA May 2010 - Present
Frost & Sullivan March 2009 - November 2009
The American Heart Association January 2009 - May 2009
Skills
Corporate Communications, Event Management, Marketing, Media Relations, Customer Service, Event Planning, Social Media Marketing, Marketing Communications, Social Media, Public Relations, Microsoft Office, Editing, Strategic Communications, Public Speaking, Press Releases, Fundraising
Education
The University of Texas at San Antonio 2004 — 2009
Bachelor in Communications, Public Relations
USAA May 2010 - Present
Frost & Sullivan March 2009 - November 2009
The American Heart Association January 2009 - May 2009
Skills
Corporate Communications, Event Management, Marketing, Media Relations, Customer Service, Event Planning, Social Media Marketing, Marketing Communications, Social Media, Public Relations, Microsoft Office, Editing, Strategic Communications, Public Speaking, Press Releases, Fundraising
Education
The University of Texas at San Antonio 2004 — 2009
Bachelor in Communications, Public Relations
Frann Wright Frann Wright's USAA Experience June 2001 - September 2007
Job Correction Officer w/TDCJ
Industry Security and Investigations
Experience
Texas Dept of Criminal Justice February 2008 - Present
SAILS, San Antonio Independent Living Services 2005 - 2008
San Antonio Independent Living Services 2005 - 2008
USAA June 2001 - September 2007
Skills
Business Communications, Organizing
Education
The University of Texas at San Antonio 2006 — 2007
pending, Business, Criminal Justice
Youth
Texas Dept of Criminal Justice February 2008 - Present
SAILS, San Antonio Independent Living Services 2005 - 2008
San Antonio Independent Living Services 2005 - 2008
USAA June 2001 - September 2007
Skills
Business Communications, Organizing
Education
The University of Texas at San Antonio 2006 — 2007
pending, Business, Criminal Justice
Youth
Jason Bryan, CFA, MSF Jason Bryan, CFA, MSF's USAA Experience August 2009 - Present
Job Executive Director Investment Strategy at USAA
Industry Investment Management
Experience
USAA August 2009 - Present
USAA June 2007 - August 2009
USAA May 2004 - June 2007
USAA June 2003 - May 2004
Skills
Asset Allocation, Investment Strategies, Investments, Portfolio Management, Analysis, Economics, Finance, Asset Managment, Financial Modeling, Equities, Financial Analysis, Strategic Financial..., Bloomberg, Valuation, Mutual Funds, Investment Management, Fixed Income, Forecasting, Capital Markets, Alternative Investments, Financial Risk, Wealth Management, Investment Advisory, Bonds, Asset Management, Securities, Financial Planning
Education
The University of Texas at San Antonio 2006 — 2009
Master of Science, Finance
The University of Texas at San Antonio 1998 — 2002
B.B.A., Finance
USAA August 2009 - Present
USAA June 2007 - August 2009
USAA May 2004 - June 2007
USAA June 2003 - May 2004
Skills
Asset Allocation, Investment Strategies, Investments, Portfolio Management, Analysis, Economics, Finance, Asset Managment, Financial Modeling, Equities, Financial Analysis, Strategic Financial..., Bloomberg, Valuation, Mutual Funds, Investment Management, Fixed Income, Forecasting, Capital Markets, Alternative Investments, Financial Risk, Wealth Management, Investment Advisory, Bonds, Asset Management, Securities, Financial Planning
Education
The University of Texas at San Antonio 2006 — 2009
Master of Science, Finance
The University of Texas at San Antonio 1998 — 2002
B.B.A., Finance
Fred Bueche Fred Bueche's USAA Experience December 2013 - Present
Job AVP at USAA
Industry Financial Services
Experience
USAA December 2013 - Present
USAA November 1990 - Present
BancPLUS Mortgage March 1987 - November 1990
Skills
CRM, Architecture, E-commerce, Risk Management, Architectures, Vendor Management, IT Strategy, Banking, Data Warehousing, Business Analysis, Program Management, Strategic Planning, Process Improvement, Business Process..., Business Architecture, SDLC, Data Management, Enterprise Architecture, Requirements Analysis, Project Portfolio...
Education
The University of Texas at San Antonio 1990 — 1992
MBA, Finance
The University of Texas at San Antonio 1980 — 1984
BS, Computer Science
USAA December 2013 - Present
USAA November 1990 - Present
BancPLUS Mortgage March 1987 - November 1990
Skills
CRM, Architecture, E-commerce, Risk Management, Architectures, Vendor Management, IT Strategy, Banking, Data Warehousing, Business Analysis, Program Management, Strategic Planning, Process Improvement, Business Process..., Business Architecture, SDLC, Data Management, Enterprise Architecture, Requirements Analysis, Project Portfolio...
Education
The University of Texas at San Antonio 1990 — 1992
MBA, Finance
The University of Texas at San Antonio 1980 — 1984
BS, Computer Science
Emelisa Fernandez Emelisa Fernandez's USAA Experience September 2003 - December 2006
Job Assoc. HRBP
Industry Human Resources
Experience
Tesoro Corporation September 2014 - Present
Tesoro September 2012 - September 2014
Toyota Motor Manufacturing Texas October 2007 - September 2012
The University of Texas at San Antonio December 2006 - September 2007
USAA September 2003 - December 2006
USAA August 2002 - December 2006
Skills
Project Management, Root Cause..., Employee/Labor Relations, Staffing Management, Proficient Planning, Leadership Experience, Root Cause Analysis, Human Resources, Recruiting, Leadership, Interviews, Training, Industrial Relations, Employee Benefits, Project Planning, New Hire Orientations, Policy, Budgets, Payroll, Hiring, Labor Relations
Education
The University of Texas at San Antonio 2002 — 2006
Bachelors, Business
The University of Texas at San Antonio
BBA, Human Resource Management
Tesoro Corporation September 2014 - Present
Tesoro September 2012 - September 2014
Toyota Motor Manufacturing Texas October 2007 - September 2012
The University of Texas at San Antonio December 2006 - September 2007
USAA September 2003 - December 2006
USAA August 2002 - December 2006
Skills
Project Management, Root Cause..., Employee/Labor Relations, Staffing Management, Proficient Planning, Leadership Experience, Root Cause Analysis, Human Resources, Recruiting, Leadership, Interviews, Training, Industrial Relations, Employee Benefits, Project Planning, New Hire Orientations, Policy, Budgets, Payroll, Hiring, Labor Relations
Education
The University of Texas at San Antonio 2002 — 2006
Bachelors, Business
The University of Texas at San Antonio
BBA, Human Resource Management
James Rusk, CPA James Rusk, CPA's USAA Experience December 2014 - Present
Job Data Analyst at USAA
Industry Accounting
Experience
USAA December 2014 - Present
USAA August 2012 - December 2014
USAA May 2012 - August 2012
HEB December 2007 - May 2012
Rackspace Hosting June 2011 - December 2011
San Antonio River Authority April 2011 - June 2011
Skills
Financial Analysis, Accounting, Internal Controls, Risk Management, VBA, Macros, Forecasting, Process Automation, PeopleSoft, Journal Entries, General Ledger, Oracle, Access, Tax, Financial Reporting, QuickBooks, Financial Accounting, Auditing, Sarbanes-Oxley Act, GAAP, Financial Modeling
Education
The University of Texas at San Antonio 2007 — 2012
Bachelor of Business Administration (BBA), Accounting, Minor in Finance
USAA December 2014 - Present
USAA August 2012 - December 2014
USAA May 2012 - August 2012
HEB December 2007 - May 2012
Rackspace Hosting June 2011 - December 2011
San Antonio River Authority April 2011 - June 2011
Skills
Financial Analysis, Accounting, Internal Controls, Risk Management, VBA, Macros, Forecasting, Process Automation, PeopleSoft, Journal Entries, General Ledger, Oracle, Access, Tax, Financial Reporting, QuickBooks, Financial Accounting, Auditing, Sarbanes-Oxley Act, GAAP, Financial Modeling
Education
The University of Texas at San Antonio 2007 — 2012
Bachelor of Business Administration (BBA), Accounting, Minor in Finance
Jeff Gallagher's USAA Experience 2012 - Present
Job Lead Channel Manager at USAA
Industry Insurance
Experience
USAA 2012 - Present
USAA 2007 - 2011
USAA 2004 - 2007
USAA 2000 - 2004
USAA 1997 - 1999
USAA 1994 - 1996
USAA 1992 - 1994
USAA May 1989 - 1992
Skills
Team Building, Process Improvement, Business Intelligence, Business Analysis, PMP, Software Development, Project Portfolio..., Project Management, Business Process..., Team Leadership, Management Consulting, Change Management, Insurance, Agile Methodologies, Strategic Planning, Enterprise Architecture, Vendor Management, Requirements Analysis, IT Management, Integration, Program Management, Customer Experience, Underwriting, Process Engineering, Business Process, Oracle, Management, Enterprise Software, Security, Strategy, Requirements Gathering, SDLC, Cross-functional Team..., E-commerce, Leadership, Java Enterprise Edition
Education
The University of Texas at San Antonio 1986 — 1989
Bachelor of Science Degree with major in Computer Science
USAA 2012 - Present
USAA 2007 - 2011
USAA 2004 - 2007
USAA 2000 - 2004
USAA 1997 - 1999
USAA 1994 - 1996
USAA 1992 - 1994
USAA May 1989 - 1992
Skills
Team Building, Process Improvement, Business Intelligence, Business Analysis, PMP, Software Development, Project Portfolio..., Project Management, Business Process..., Team Leadership, Management Consulting, Change Management, Insurance, Agile Methodologies, Strategic Planning, Enterprise Architecture, Vendor Management, Requirements Analysis, IT Management, Integration, Program Management, Customer Experience, Underwriting, Process Engineering, Business Process, Oracle, Management, Enterprise Software, Security, Strategy, Requirements Gathering, SDLC, Cross-functional Team..., E-commerce, Leadership, Java Enterprise Edition
Education
The University of Texas at San Antonio 1986 — 1989
Bachelor of Science Degree with major in Computer Science
Jay Hakala's USAA Experience March 1993 - May 2008
Job Senior eCommerce Engineer at Calendars.com
Industry Information Technology and Services
Experience
Calendars.com December 2010 - Present
Akimeka May 2008 - December 2010
USAA March 1993 - May 2008
University of Texas at San Antonio January 2007 - December 2007
Skills
Java, OOP, Object Oriented Design, SOA, JSP, Web Applications, JavaScript, Eclipse, Websphere, Hibernate, JDBC, Apache, Tomcat, Java Enterprise Edition, JBoss Application Server, J2EE, OOAD, Web Services, Servlets, ATG Commerce, HTML, XML, JBoss, WSAD, Subversion, Perforce, StarTeam, Struts, Oracle, SQL, ecli
Education
The University of Texas at San Antonio 1999 — 2004
MBA, Information Systems
The University of Texas at San Antonio 1989 — 1994
BBA, Information Systems
Calendars.com December 2010 - Present
Akimeka May 2008 - December 2010
USAA March 1993 - May 2008
University of Texas at San Antonio January 2007 - December 2007
Skills
Java, OOP, Object Oriented Design, SOA, JSP, Web Applications, JavaScript, Eclipse, Websphere, Hibernate, JDBC, Apache, Tomcat, Java Enterprise Edition, JBoss Application Server, J2EE, OOAD, Web Services, Servlets, ATG Commerce, HTML, XML, JBoss, WSAD, Subversion, Perforce, StarTeam, Struts, Oracle, SQL, ecli
Education
The University of Texas at San Antonio 1999 — 2004
MBA, Information Systems
The University of Texas at San Antonio 1989 — 1994
BBA, Information Systems
Jeff Neufeld's USAA Experience 1990 - 2002
Job Manager, Finance at ETS
Industry Accounting
Experience
ETS September 2010 - Present
ETS March 2008 - November 2011
RHMR February 2007 - March 2008
Resource Global 2004 - 2007
Resources Global Professionals 2004 - 2007
IBC Bank 2006 - 2006
KCI Medical 2004 - 2005
USAA 1990 - 2002
Solo Serve 1987 - 1989
Gemcraft Homes 1985 - 1987
Skills
Financial Analysis, PeopleSoft, Accounting, SOX, Process Improvement, Financial Modeling, Process Engineering, Budgeting, Strategic Planning, Financial Management, Internal Controls, Compliance, P&L, Policy, Management Consulting, Forecasting, Financial Planning, Financial Reporting, MIS, Change Management, Auditing, Cross-functional Team..., Contract Management, Data Analysis, Business Process..., Excel, Program Management, Contract Negotiation, Team Building, Microsoft Excel, Sarbanes-Oxley Act, Managerial Finance, Executive Management, Finance, Variance Analysis, Risk Management, Income Statement, Leadership, Business Analysis, Internal Audit, Budgets, Analysis, Strategic Financial..., Mergers & Acquisitions, Financial Accounting, Enterprise Risk..., Revenue Recognition, CPA, Sarbanes-Oxley, Access
Education
The University of Texas at San Antonio 1983 — 1987
BBA, Accounting
Whittier College 1979 — 1983
Accounting
ETS September 2010 - Present
ETS March 2008 - November 2011
RHMR February 2007 - March 2008
Resource Global 2004 - 2007
Resources Global Professionals 2004 - 2007
IBC Bank 2006 - 2006
KCI Medical 2004 - 2005
USAA 1990 - 2002
Solo Serve 1987 - 1989
Gemcraft Homes 1985 - 1987
Skills
Financial Analysis, PeopleSoft, Accounting, SOX, Process Improvement, Financial Modeling, Process Engineering, Budgeting, Strategic Planning, Financial Management, Internal Controls, Compliance, P&L, Policy, Management Consulting, Forecasting, Financial Planning, Financial Reporting, MIS, Change Management, Auditing, Cross-functional Team..., Contract Management, Data Analysis, Business Process..., Excel, Program Management, Contract Negotiation, Team Building, Microsoft Excel, Sarbanes-Oxley Act, Managerial Finance, Executive Management, Finance, Variance Analysis, Risk Management, Income Statement, Leadership, Business Analysis, Internal Audit, Budgets, Analysis, Strategic Financial..., Mergers & Acquisitions, Financial Accounting, Enterprise Risk..., Revenue Recognition, CPA, Sarbanes-Oxley, Access
Education
The University of Texas at San Antonio 1983 — 1987
BBA, Accounting
Whittier College 1979 — 1983
Accounting
Gina Montemayor's USAA Experience July 2013 - Present
Job HR Business Partner
Industry Financial Services
Experience
USAA July 2013 - Present
USAA March 2008 - July 2013
Bexar County June 2002 - March 2008
Skills
Performance Management
Education
University of the Incarnate Word 2010 — 2012
M.A.A., Organizational Development
The University of Texas at San Antonio 1996 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
USAA July 2013 - Present
USAA March 2008 - July 2013
Bexar County June 2002 - March 2008
Skills
Performance Management
Education
University of the Incarnate Word 2010 — 2012
M.A.A., Organizational Development
The University of Texas at San Antonio 1996 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
James Sturdivant's USAA Experience April 2013 - Present
Job Electrical Facilities Engineer
Industry Financial Services
Experience
USAA April 2013 - Present
US Army Corps of Engineers May 2007 - April 2013
Philips Semiconductors October 1995 - January 2004
Skills
Electrical Engineering, Engineering, DoD, Systems Engineering, Military, Project Planning, Construction Management, Contract Management
Education
The University of Texas at San Antonio 2004 — 2007
Bachelor of Science (B.S.), Electrical and Electronics Engineering
USAA April 2013 - Present
US Army Corps of Engineers May 2007 - April 2013
Philips Semiconductors October 1995 - January 2004
Skills
Electrical Engineering, Engineering, DoD, Systems Engineering, Military, Project Planning, Construction Management, Contract Management
Education
The University of Texas at San Antonio 2004 — 2007
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Isaac Valero's USAA Experience June 2013 - Present
Job Director Bank Underwriting Appraisal and Third Party Operations at USAA
Industry Banking
Experience
USAA June 2013 - Present
USAA July 2012 - June 2013
USAA December 2010 - July 2012
USAA June 2009 - December 2010
World Savings/ Wachovia Bank April 2007 - August 2008
World Savings Mortgage Corp March 2006 - April 2007
Wells Fargo Financial September 1995 - March 2006
Skills
Sales Operations, Cold Calling, Direct Sales, Salesforce.com, Loan Origination, Loans, Mortgage Lending, Mortgage Banking, VA loans, Mortgage Underwriting, Credit, Refinance, Residential Mortgages, FHA financing, Underwriting, Consumer Lending, FHA, Banking, Call Centers, Sales, Loss Mitigation, Credit Analysis, Loan Servicing, Commercial Lending, USDA, Home Equity Loans
Education
The University of Texas at San Antonio 1990 — 1995
Bachelor of Business Administration, Finance and Accounting
USAA June 2013 - Present
USAA July 2012 - June 2013
USAA December 2010 - July 2012
USAA June 2009 - December 2010
World Savings/ Wachovia Bank April 2007 - August 2008
World Savings Mortgage Corp March 2006 - April 2007
Wells Fargo Financial September 1995 - March 2006
Skills
Sales Operations, Cold Calling, Direct Sales, Salesforce.com, Loan Origination, Loans, Mortgage Lending, Mortgage Banking, VA loans, Mortgage Underwriting, Credit, Refinance, Residential Mortgages, FHA financing, Underwriting, Consumer Lending, FHA, Banking, Call Centers, Sales, Loss Mitigation, Credit Analysis, Loan Servicing, Commercial Lending, USDA, Home Equity Loans
Education
The University of Texas at San Antonio 1990 — 1995
Bachelor of Business Administration, Finance and Accounting
Guillermo Borrego, CFA's USAA Experience August 1999 - February 2001
Job Portfolio Manager
Industry Financial Services
Experience
Intercontinental Asset Management November 2005 - February 2015
Advisors Asset Management, Inc. February 2004 - November 2005
Advisors Asset Management, Inc. December 2001 - February 2004
USAA August 1999 - February 2001
US Global Investors October 1997 - May 1999
Skills
Alternative Investments, Asset Allocation, Asset Management, Capital Markets, Investment Strategies, Mutual Funds, Wealth Management
Education
The University of Texas at San Antonio 1992 — 1997
Bachelor’s Degree, Accounting and Finance
Intercontinental Asset Management November 2005 - February 2015
Advisors Asset Management, Inc. February 2004 - November 2005
Advisors Asset Management, Inc. December 2001 - February 2004
USAA August 1999 - February 2001
US Global Investors October 1997 - May 1999
Skills
Alternative Investments, Asset Allocation, Asset Management, Capital Markets, Investment Strategies, Mutual Funds, Wealth Management
Education
The University of Texas at San Antonio 1992 — 1997
Bachelor’s Degree, Accounting and Finance
Hsin-Tung Hawes's USAA Experience June 2000 - February 2001
Job Experienced Retail Manager and Mortgage Business Analyst
Industry Financial Services
Experience
Security Service Federal Credit Union February 2015 - Present
Accenture January 2014 - June 2015
Accenture July 2012 - January 2014
Wells Fargo Home Mortgage August 2009 - March 2010
Wachovia July 2003 - September 2008
Hugo Boss May 2001 - February 2003
USAA June 2000 - February 2001
JCPenney December 1997 - January 2000
Education
The University of Texas at San Antonio 1991 — 1997
BFA, Photography and painting
John Marshall High School
Security Service Federal Credit Union February 2015 - Present
Accenture January 2014 - June 2015
Accenture July 2012 - January 2014
Wells Fargo Home Mortgage August 2009 - March 2010
Wachovia July 2003 - September 2008
Hugo Boss May 2001 - February 2003
USAA June 2000 - February 2001
JCPenney December 1997 - January 2000
Education
The University of Texas at San Antonio 1991 — 1997
BFA, Photography and painting
John Marshall High School
Heather Beavers's USAA Experience 2004 - 2005
Job Time & Attendance Specialist
Industry Accounting
Experience
Nerium International June 2014 - Present
City of San Antonio January 2012 - Present
City of San Antonio 2011 - 2012
Washington Mutual/Chase 2008 - 2009
Cato Corporation 2006 - 2008
World Savings 2005 - 2006
USAA 2004 - 2005
Skills
Banking, Consumer Lending, Loans, Deposits, Mortgage Lending, Financial Services, Customer Service, 10 Key, Microsoft Office, Microsoft Excel, Data Entry, Microsoft Word, PowerPoint, Insurance, Telephone Skills, Call Center, Outlook, Customer Satisfaction, Time Management, Management, Administrative..., Oral & Written..., Multi Tasking, Operational Efficiency, Retail
Education
Western Governors University 2013 — 2015
Bachelor of Science (B.S.), Biology/Biological Sciences, General
San Antonio College
Associate's degree
The University of Texas at San Antonio 1999 — 2002
Business Administration and Management, General
Nerium International June 2014 - Present
City of San Antonio January 2012 - Present
City of San Antonio 2011 - 2012
Washington Mutual/Chase 2008 - 2009
Cato Corporation 2006 - 2008
World Savings 2005 - 2006
USAA 2004 - 2005
Skills
Banking, Consumer Lending, Loans, Deposits, Mortgage Lending, Financial Services, Customer Service, 10 Key, Microsoft Office, Microsoft Excel, Data Entry, Microsoft Word, PowerPoint, Insurance, Telephone Skills, Call Center, Outlook, Customer Satisfaction, Time Management, Management, Administrative..., Oral & Written..., Multi Tasking, Operational Efficiency, Retail
Education
Western Governors University 2013 — 2015
Bachelor of Science (B.S.), Biology/Biological Sciences, General
San Antonio College
Associate's degree
The University of Texas at San Antonio 1999 — 2002
Business Administration and Management, General
Eric Freiert's USAA Experience February 1998 - February 2014
Job Sales and Marketing Manager at Shady Oaks Ranch
Industry Entertainment
Experience
Shady Oaks Ranch January 2015 - Present
USAA February 1998 - February 2014
Skills
Customer Service, Teamwork, Coaching, Training, Team Leadership, Critical Thinking, Team Building, Sports, Athletics, Microsoft Office, PowerPoint, Microsoft Word, Insurance, Leadership, Social Networking, Social Media, Banking
Education
The University of Texas at San Antonio 2008 — 2010
Bachelor's degree, Industrial and Organizational Psychology
Shady Oaks Ranch January 2015 - Present
USAA February 1998 - February 2014
Skills
Customer Service, Teamwork, Coaching, Training, Team Leadership, Critical Thinking, Team Building, Sports, Athletics, Microsoft Office, PowerPoint, Microsoft Word, Insurance, Leadership, Social Networking, Social Media, Banking
Education
The University of Texas at San Antonio 2008 — 2010
Bachelor's degree, Industrial and Organizational Psychology
Greg Jenschke's USAA Experience
Job Investment Services Rep at USAA
Industry Financial Services
Experience
USAA
Skills
Series 7, Series 63, Investments, Series 65, Mutual Funds, Process Improvement, Wealth Management, Retirement Planning, Risk Management, Securities, Asset Allocation, Financial Services, Retirement, Investment Advisory, FINRA, Financial Analysis, Asset Management, Equities, Employee Training, Technical Training
Education
The University of Texas at San Antonio
Bachelor's Degree in Humanities
USAA
Skills
Series 7, Series 63, Investments, Series 65, Mutual Funds, Process Improvement, Wealth Management, Retirement Planning, Risk Management, Securities, Asset Allocation, Financial Services, Retirement, Investment Advisory, FINRA, Financial Analysis, Asset Management, Equities, Employee Training, Technical Training
Education
The University of Texas at San Antonio
Bachelor's Degree in Humanities
Henry Guevara's USAA Experience August 1996 - July 2002
Job Criminal Investigator at State of Texas
Industry Law Enforcement
Experience
State of Texas June 2005 - Present
USAA August 1996 - July 2002
Skills
Certified Fraud Examiner, Homeland Security, Criminal Investigations, Enforcement, Private Investigations, Criminal Law, Criminal Justice, Firearms, Law Enforcement, Police, Public Safety
Education
St. Marys University 2000 — 2004
Master of Arts (M.A.), International Relations and International Justice Systems
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (B.A.), Criminal Justice/Police Science
State of Texas June 2005 - Present
USAA August 1996 - July 2002
Skills
Certified Fraud Examiner, Homeland Security, Criminal Investigations, Enforcement, Private Investigations, Criminal Law, Criminal Justice, Firearms, Law Enforcement, Police, Public Safety
Education
St. Marys University 2000 — 2004
Master of Arts (M.A.), International Relations and International Justice Systems
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (B.A.), Criminal Justice/Police Science
Gia Corsi's USAA Experience September 2005 - June 2008
Job Customer Care Center Sales Supervisor at State Farm Insurance
Industry Insurance
Experience
State Farm September 2015 - Present
State Farm Insurance February 2013 - September 2015
State Farm Insurance November 2010 - January 2013
Steven Smith, State Farm Insurance Agency October 2008 - October 2010
City of San Antonio December 2008 - April 2009
USAA September 2005 - June 2008
Skills
Building Relationships, Microsoft Office, Sales, Insurance, Marketing Strategy, Event Marketing Strategy, Licensed Property &..., Licensed Life & Health..., Banking, Training Delivery, Training Facilitation, Customer Service, Solution Selling, Commercial Insurance, Property & Casualty..., Human Resources, Disability Insurance, Term Life Insurance, Life Insurance
Education
The University of Texas at San Antonio 2004 — 2008
Bachelors in Business Administration, Human Resources
Katy High School 1999 — 2003
High School Diploma
State Farm September 2015 - Present
State Farm Insurance February 2013 - September 2015
State Farm Insurance November 2010 - January 2013
Steven Smith, State Farm Insurance Agency October 2008 - October 2010
City of San Antonio December 2008 - April 2009
USAA September 2005 - June 2008
Skills
Building Relationships, Microsoft Office, Sales, Insurance, Marketing Strategy, Event Marketing Strategy, Licensed Property &..., Licensed Life & Health..., Banking, Training Delivery, Training Facilitation, Customer Service, Solution Selling, Commercial Insurance, Property & Casualty..., Human Resources, Disability Insurance, Term Life Insurance, Life Insurance
Education
The University of Texas at San Antonio 2004 — 2008
Bachelors in Business Administration, Human Resources
Katy High School 1999 — 2003
High School Diploma
Herb More's USAA Experience June 2007 - July 2007
Job Training and Development Specialist | Statistical Analyst
Industry Education Management
Experience
Fort Sam Houston ISD August 1988 - June 2015
USAA June 2007 - July 2007
Sharyland High School August 1986 - June 1988
Fort. Sam Houston Independent School District August 1985 - June 1986
Skills
Training & Development, Teaching, Public Speaking, Educational Leadership, Educational Technology, Curriculum Development, Classroom, Coaching, Tutoring, Classroom Management, Staff Development, Higher Education, Project Management, Report Preparation, Written Communication, Presentation Skills, Group Presentations, General Office Skills, Microsoft Office, Customer Service, Scheduling, Team Building, Team Leadership, Front Office, Marketing, Professional..., Statistical Data..., Basketball Coaching, Motivational Speaking, Performance Motivation, Sports, Sports Management
Education
The University of Texas at San Antonio 2002 — 2005
Master of Arts (M.A.), Educational Leadership and Administration
Trinity University 1982 — 1985
Bachelor of Arts (B.A.), Secondary Education
Tyler Junior College 1981 — 1982
Robert G. Cole High School 1978 — 1981
High School Diploma
SHAPE American High School 1977 — 1978
Fort Sam Houston ISD August 1988 - June 2015
USAA June 2007 - July 2007
Sharyland High School August 1986 - June 1988
Fort. Sam Houston Independent School District August 1985 - June 1986
Skills
Training & Development, Teaching, Public Speaking, Educational Leadership, Educational Technology, Curriculum Development, Classroom, Coaching, Tutoring, Classroom Management, Staff Development, Higher Education, Project Management, Report Preparation, Written Communication, Presentation Skills, Group Presentations, General Office Skills, Microsoft Office, Customer Service, Scheduling, Team Building, Team Leadership, Front Office, Marketing, Professional..., Statistical Data..., Basketball Coaching, Motivational Speaking, Performance Motivation, Sports, Sports Management
Education
The University of Texas at San Antonio 2002 — 2005
Master of Arts (M.A.), Educational Leadership and Administration
Trinity University 1982 — 1985
Bachelor of Arts (B.A.), Secondary Education
Tyler Junior College 1981 — 1982
Robert G. Cole High School 1978 — 1981
High School Diploma
SHAPE American High School 1977 — 1978
Gavin Stai's USAA Experience May 2005 - November 2012
Job Director Distributed Operations and Strategic Support
Industry Financial Services
Experience
USAA May 2005 - November 2012
Skills
Fraud, Risk Assessment, Risk Management, Investigation, Private Investigations, Security, Physical Security, Security Management, Emergency Management, Asset Protection, Process Improvement, Surveillance, Business Continuity, Security Operations, Criminal Investigations, Crisis Management, Executive Protection, Team Building, Vendor Management, Leadership, Program Management, Management, Operations Management, Strategic Planning
Education
The University of Texas at San Antonio
BA, Criminal Justice
USAA May 2005 - November 2012
Skills
Fraud, Risk Assessment, Risk Management, Investigation, Private Investigations, Security, Physical Security, Security Management, Emergency Management, Asset Protection, Process Improvement, Surveillance, Business Continuity, Security Operations, Criminal Investigations, Crisis Management, Executive Protection, Team Building, Vendor Management, Leadership, Program Management, Management, Operations Management, Strategic Planning
Education
The University of Texas at San Antonio
BA, Criminal Justice
Jason Larrew's USAA Experience March 2015 - Present
Job Technical Architect at USAA
Industry Information Technology and Services
Experience
USAA March 2015 - Present
USAA June 2013 - Present
USAA March 2011 - June 2013
USAA June 2009 - March 2011
USAA August 2007 - June 2009
USAA January 2007 - August 2007
Skills
AIX, Perl, Solaris, Unix, Apache, Problem Solving, Unix Shell Scripting, DNS, DHCP, C, Troubleshooting, Akamai, WebSphere Message Broker, WebSphere MQ, Infoblox, F5 BigIP, Red Hat Linux, TCP/IP, WebSphere Application..., Disaster Recovery, High Availability, System Administration, Cisco Technologies, Network Administration, Load Balancing, Cisco IOS, Cloud Computing, Computer Security, Linux, Firewalls, Network Security, Data Center, Enterprise Architecture, Shell Scripting
Education
The University of Texas at San Antonio
BS, Computer Science
USAA March 2015 - Present
USAA June 2013 - Present
USAA March 2011 - June 2013
USAA June 2009 - March 2011
USAA August 2007 - June 2009
USAA January 2007 - August 2007
Skills
AIX, Perl, Solaris, Unix, Apache, Problem Solving, Unix Shell Scripting, DNS, DHCP, C, Troubleshooting, Akamai, WebSphere Message Broker, WebSphere MQ, Infoblox, F5 BigIP, Red Hat Linux, TCP/IP, WebSphere Application..., Disaster Recovery, High Availability, System Administration, Cisco Technologies, Network Administration, Load Balancing, Cisco IOS, Cloud Computing, Computer Security, Linux, Firewalls, Network Security, Data Center, Enterprise Architecture, Shell Scripting
Education
The University of Texas at San Antonio
BS, Computer Science
Eric Laechelin's USAA Experience March 2012 - Present
Job Technical Architect at USAA
Industry Financial Services
Experience
USAA March 2012 - Present
USAA June 2005 - March 2012
Insurance Rating Systems September 1998 - November 2004
Skills
Information Security, Enterprise Architecture, Application Architecture, Software Design, Java Enterprise..., Java Enterprise Edition, Agile Methodologies, Web Services, SOA, WebSphere Application..., EJB, Programming, Java, DB2, Enterprise Integration, JMS, WebSphere, Scripting, Technical Project..., Linux
Education
The University of Texas at San Antonio 1999 — 2005
BBA, Information Systems
USAA March 2012 - Present
USAA June 2005 - March 2012
Insurance Rating Systems September 1998 - November 2004
Skills
Information Security, Enterprise Architecture, Application Architecture, Software Design, Java Enterprise..., Java Enterprise Edition, Agile Methodologies, Web Services, SOA, WebSphere Application..., EJB, Programming, Java, DB2, Enterprise Integration, JMS, WebSphere, Scripting, Technical Project..., Linux
Education
The University of Texas at San Antonio 1999 — 2005
BBA, Information Systems
Gilbert Suarez's USAA Experience June 2007 - Present
Job Customer Experience Analyst at USAA
Industry Financial Services
Experience
USAA June 2007 - Present
Skills
Call Centers, Customer Experience, Process Improvement, Banking, Business Analysis, Customer Satisfaction, Vendor Management, Financial Services, Visio, Insurance, Business Process..., Analytics, Customer Service, Credit Cards, Customer Retention, Data Analysis, Relationship Management, Analysis, Requirements Gathering, Access
Education
The University of Texas at San Antonio 1999 — 2011
Doctor of Philosophy (Ph.D.), Demography
USAA June 2007 - Present
Skills
Call Centers, Customer Experience, Process Improvement, Banking, Business Analysis, Customer Satisfaction, Vendor Management, Financial Services, Visio, Insurance, Business Process..., Analytics, Customer Service, Credit Cards, Customer Retention, Data Analysis, Relationship Management, Analysis, Requirements Gathering, Access
Education
The University of Texas at San Antonio 1999 — 2011
Doctor of Philosophy (Ph.D.), Demography
Helen Stamper's USAA Experience March 1998 - Present
Job SMRS at USAA
Industry Financial Services
Experience
USAA March 1998 - Present
Skills
Social media, Events planning and..., Reputation Management, Public Relations, Business Writing
Education
Webster University 2011 — 2013
Masters, Communication, PR, 3.7
The University of Texas at San Antonio 2005 — 2009
Bachelor's degree, Public Relations, Advertising, and Applied Communication
UTSA
bachelors, Communication, PR
USAA March 1998 - Present
Skills
Social media, Events planning and..., Reputation Management, Public Relations, Business Writing
Education
Webster University 2011 — 2013
Masters, Communication, PR, 3.7
The University of Texas at San Antonio 2005 — 2009
Bachelor's degree, Public Relations, Advertising, and Applied Communication
UTSA
bachelors, Communication, PR
Esmeralda Esmy Guajardo's USAA Experience August 2015 - Present
Job Marketing Manager at USAA
Industry Marketing and Advertising
Experience
USAA August 2015 - Present
IBM Global Process Services November 2014 - August 2015
IBM Global Process Services November 2014 - August 2015
IBM Global Process Services August 2013 - November 2014
BK&A Advertising August 2005 - July 2013
Concordia Lutheran Church February 2005 - August 2005
O2 Communications October 2004 - December 2004
Market Vision July 2004 - September 2004
GlobalHue February 2001 - July 2004
UTSA Library August 1999 - August 2001
Skills
Art Direction, Advertising, Graphic Design, Creative Direction, Creative Strategy, Concept Development, Layout, Adobe Creative Suite, InDesign, Logo Design, Direct Marketing, Catalogs, QuarkXPress, Outdoor Advertising, Mac, Illustrator, Adobe Acrobat, Direct Mail, Branding & Identity, Image Manipulation, Pre-press, Corporate Identity, Typography, Brochures, Production Managment, Microsoft Office, Electronic File..., Production Management, Project Management, Project Mentoring, Quality Assurance, Schedule Management, Team Leadership, Training, Vendor Negotiations, Mac & PC Proficiency, Administrative Support, Client Relations, Creative Problem Solving, Excel, Outlook, PowerPoint, Word, Acrobat Pro, Distiller, Photoshop, Digital Marketing
Education
The University of Texas at San Antonio 1998 — 2004
BFA, Photography
USAA August 2015 - Present
IBM Global Process Services November 2014 - August 2015
IBM Global Process Services November 2014 - August 2015
IBM Global Process Services August 2013 - November 2014
BK&A Advertising August 2005 - July 2013
Concordia Lutheran Church February 2005 - August 2005
O2 Communications October 2004 - December 2004
Market Vision July 2004 - September 2004
GlobalHue February 2001 - July 2004
UTSA Library August 1999 - August 2001
Skills
Art Direction, Advertising, Graphic Design, Creative Direction, Creative Strategy, Concept Development, Layout, Adobe Creative Suite, InDesign, Logo Design, Direct Marketing, Catalogs, QuarkXPress, Outdoor Advertising, Mac, Illustrator, Adobe Acrobat, Direct Mail, Branding & Identity, Image Manipulation, Pre-press, Corporate Identity, Typography, Brochures, Production Managment, Microsoft Office, Electronic File..., Production Management, Project Management, Project Mentoring, Quality Assurance, Schedule Management, Team Leadership, Training, Vendor Negotiations, Mac & PC Proficiency, Administrative Support, Client Relations, Creative Problem Solving, Excel, Outlook, PowerPoint, Word, Acrobat Pro, Distiller, Photoshop, Digital Marketing
Education
The University of Texas at San Antonio 1998 — 2004
BFA, Photography
Evelyn Alexander's USAA Experience December 2010 - Present
Job Retiree
Industry Financial Services
Experience
USAA December 2010 - Present
USAA April 2006 - December 2010
USAA April 2005 - April 2006
USAA August 1991 - March 2005
Skills
Process Improvement, Strategic Financial..., Vendor Management, Business Process..., Call Center, Business Analysis, Program Management, Mentoring, Change Management, Vendor Relationships, Operations Management, Management Consulting, Risk Management, Contract Negotiation, Contract Management, Performance Management, Long-term Customer..., Financial Analysis, Customer Satisfaction, Problem Solving, Business Continuity, Program Budgeting, Team Building, Team Leadership, Customer Experience, Organizational..., Outsourcing, outsourcing management, Supplier Evaluation, Supplier Performance, Strategic Alliances, Alliance Formation, Global Alliance..., Program Development, Program Evaluation, Procurement, Strategic Partnerships, Telecommunications, Strategic Planning, Call Centers
Education
The University of Texas at San Antonio 1984 — 1990
BA, Accounting
USAA December 2010 - Present
USAA April 2006 - December 2010
USAA April 2005 - April 2006
USAA August 1991 - March 2005
Skills
Process Improvement, Strategic Financial..., Vendor Management, Business Process..., Call Center, Business Analysis, Program Management, Mentoring, Change Management, Vendor Relationships, Operations Management, Management Consulting, Risk Management, Contract Negotiation, Contract Management, Performance Management, Long-term Customer..., Financial Analysis, Customer Satisfaction, Problem Solving, Business Continuity, Program Budgeting, Team Building, Team Leadership, Customer Experience, Organizational..., Outsourcing, outsourcing management, Supplier Evaluation, Supplier Performance, Strategic Alliances, Alliance Formation, Global Alliance..., Program Development, Program Evaluation, Procurement, Strategic Partnerships, Telecommunications, Strategic Planning, Call Centers
Education
The University of Texas at San Antonio 1984 — 1990
BA, Accounting
Greg Wilson CFP®, CWS®'s USAA Experience September 2000 - Present
Job Sales Director Building Wealth at USAA
Industry Financial Services
Experience
USAA September 2000 - Present
Skills
Wealth, Mutual Funds, Series 7
Education
The University of Texas at San Antonio 1994 — 1998
BBA, Business
USAA September 2000 - Present
Skills
Wealth, Mutual Funds, Series 7
Education
The University of Texas at San Antonio 1994 — 1998
BBA, Business
GARY WADE's USAA Experience February 2007 - August 2011
Job Team Leader
Industry Market Research
Experience
Nielsen Company June 2014 - Present
Centro San Antonio January 2014 - May 2014
City of San Antonio January 2013 - December 2013
USAA February 2007 - August 2011
ManpowerGroup December 2005 - July 2006
Staffmark February 2002 - July 2005
Skills
Performance Management, Vendor Management, Team Building, Coaching, Employee Engagement, Team Leadership, Leadership Development, Customer Experience, Customer Service, Customer Satisfaction, Recruiting, Cross-functional Team..., Talent Acquisition, Sourcing, Budgets, Training, Management, Business Development, Microsoft Excel, Applicant Tracking..., Leadership, Business Process..., College Recruiting, PeopleSoft, Temporary Placement, Technical Recruiting, Change Management, Workforce Management, Outsourcing, Employee Relations, Operations Management, Customer Retention, Employee Training, Hiring, Onboarding, Financial Services, Business Strategy, Training Delivery, Staff Development, Performance Consulting, Strategic Planning, Strategy, Team Management, Analysis, Process Improvement, CRM, Risk Management, Talent Management, Human Resources, Credit
Education
UTSA 2012 — 2014
Bachelor of Public Administration, Public Administration
University of Phoenix 2009 — 2011
The University of Texas at San Antonio
Masters of Public Administration
Nielsen Company June 2014 - Present
Centro San Antonio January 2014 - May 2014
City of San Antonio January 2013 - December 2013
USAA February 2007 - August 2011
ManpowerGroup December 2005 - July 2006
Staffmark February 2002 - July 2005
Skills
Performance Management, Vendor Management, Team Building, Coaching, Employee Engagement, Team Leadership, Leadership Development, Customer Experience, Customer Service, Customer Satisfaction, Recruiting, Cross-functional Team..., Talent Acquisition, Sourcing, Budgets, Training, Management, Business Development, Microsoft Excel, Applicant Tracking..., Leadership, Business Process..., College Recruiting, PeopleSoft, Temporary Placement, Technical Recruiting, Change Management, Workforce Management, Outsourcing, Employee Relations, Operations Management, Customer Retention, Employee Training, Hiring, Onboarding, Financial Services, Business Strategy, Training Delivery, Staff Development, Performance Consulting, Strategic Planning, Strategy, Team Management, Analysis, Process Improvement, CRM, Risk Management, Talent Management, Human Resources, Credit
Education
UTSA 2012 — 2014
Bachelor of Public Administration, Public Administration
University of Phoenix 2009 — 2011
The University of Texas at San Antonio
Masters of Public Administration
Imelda (Sigman) Ramirez's USAA Experience August 2015 - Present
Job Risk Analyst at USAA
Industry Financial Services
Experience
USAA August 2015 - Present
JPMorgan Chase November 2014 - Present
JPMorgan Chase October 2010 - Present
Skills
Portfolio Management, Financial Analysis, Credit Analysis, Team Building, Risk Management, Credit Risk, Loan Servicing, Operational Risk..., Commercial Real Estate, Training, Operational Risk, Analysis, Microsoft Office, Management, Financial Risk, Leadership
Education
The University of Texas at San Antonio 1991 — 1996
BA, Biology/Pyschology
USAA August 2015 - Present
JPMorgan Chase November 2014 - Present
JPMorgan Chase October 2010 - Present
Skills
Portfolio Management, Financial Analysis, Credit Analysis, Team Building, Risk Management, Credit Risk, Loan Servicing, Operational Risk..., Commercial Real Estate, Training, Operational Risk, Analysis, Microsoft Office, Management, Financial Risk, Leadership
Education
The University of Texas at San Antonio 1991 — 1996
BA, Biology/Pyschology
Irene Prosperi, SPHR's USAA Experience 2012 - 2014
Job HR Leader & Business Partner
Industry Human Resources
Experience
Argo Group International Holdings, Ltd. September 2014 - Present
USAA 2012 - 2014
USAA 2006 - 2012
USAA 2002 - 2006
Capital Group 2000 - 2001
Lancer Corporation 1991 - 2000
Skills
Workforce Planning, Telecommuting, Work At Home, Employment-based..., Employee Relations, eeoc, Coaching, Program Management, Deferred Compensation, Performance Management, Change Management, Process Improvement, Management, EEOC, Organizational Design, Project Management, Talent Management, Succession Planning, Employee Benefits, Onboarding, Employee Engagement, Personnel Management, HRIS, Organizational..., Benefits Administration, Human Resources, Leadership, Training, Leadership Development, HR Policies
Education
The University of Texas at San Antonio
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Argo Group International Holdings, Ltd. September 2014 - Present
USAA 2012 - 2014
USAA 2006 - 2012
USAA 2002 - 2006
Capital Group 2000 - 2001
Lancer Corporation 1991 - 2000
Skills
Workforce Planning, Telecommuting, Work At Home, Employment-based..., Employee Relations, eeoc, Coaching, Program Management, Deferred Compensation, Performance Management, Change Management, Process Improvement, Management, EEOC, Organizational Design, Project Management, Talent Management, Succession Planning, Employee Benefits, Onboarding, Employee Engagement, Personnel Management, HRIS, Organizational..., Benefits Administration, Human Resources, Leadership, Training, Leadership Development, HR Policies
Education
The University of Texas at San Antonio
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Erica Gonzalez's USAA Experience October 2013 - Present
Job HR Business Partner at USAA
Industry Insurance
Experience
USAA October 2013 - Present
USAA March 2012 - October 2013
USAA November 2010 - March 2012
AT&T October 2005 - November 2010
AT&T February 2000 - October 2005
Skills
Performance Management, Process Improvement, Human Resources, Change Management, Project Management, Sales Compensation, PeopleSoft, Employee Engagement, HR Consulting, Deferred Compensation, Incentive Programs, Employee Benefits, Mergers & Acquisitions, Executive Pay, Job Evaluation, Job Descriptions, Leadership, Management, Program Management, Strategic Planning, Vendor Management
Education
The University of Texas at San Antonio 1994 — 1999
BBA, Accounting
USAA October 2013 - Present
USAA March 2012 - October 2013
USAA November 2010 - March 2012
AT&T October 2005 - November 2010
AT&T February 2000 - October 2005
Skills
Performance Management, Process Improvement, Human Resources, Change Management, Project Management, Sales Compensation, PeopleSoft, Employee Engagement, HR Consulting, Deferred Compensation, Incentive Programs, Employee Benefits, Mergers & Acquisitions, Executive Pay, Job Evaluation, Job Descriptions, Leadership, Management, Program Management, Strategic Planning, Vendor Management
Education
The University of Texas at San Antonio 1994 — 1999
BBA, Accounting
Gilbert Saiz's USAA Experience August 2000 - July 2006
Job Manager Enrollment Services at PRACS Institute, Ltd.
Industry Government Administration
Experience
PRACS Institute, Ltd. August 2007 - Present
USAA August 2000 - July 2006
Skills
Training, Recruiting, Management, Budgets, Clinical Research, Clinical Trials, Sop, Pharmaceutical Industry, FDA, GCP, Regulatory Affairs, Biotechnology, Validation, Project Management, Quality Assurance, Process Improvement, GLP
Education
The University of Texas at San Antonio
University of the Incarnate Word
PRACS Institute, Ltd. August 2007 - Present
USAA August 2000 - July 2006
Skills
Training, Recruiting, Management, Budgets, Clinical Research, Clinical Trials, Sop, Pharmaceutical Industry, FDA, GCP, Regulatory Affairs, Biotechnology, Validation, Project Management, Quality Assurance, Process Improvement, GLP
Education
The University of Texas at San Antonio
University of the Incarnate Word
Gloria Gonzales's USAA Experience July 1999 - February 2007
Job resident specialist at Bexar Appraisal District
Industry Government Administration
Experience
USAA July 1999 - February 2007
Skills
Fraud, Credit Cards, Fraud Detection
Education
The University of Texas at San Antonio
Criminal justice
USAA July 1999 - February 2007
Skills
Fraud, Credit Cards, Fraud Detection
Education
The University of Texas at San Antonio
Criminal justice
Jeff Ruhnke's USAA Experience
Job Investment Operations at USAA
Industry Financial Services
Experience
USAA
Skills
Securities, Asset Allocation, Series 7, Fixed Annuities, Investment Strategies, Asset Management, Wealth Management, Mutual Funds, Retirement Planning, Investment Advisory, Retirement, Series 63, FINRA, Financial Advisory, Investments, IRAs, Strategic Financial..., Portfolio Management, Financial Services, Fixed Income, Bonds, 401k, Equities, Wealth, Trading, Investment Management, Insurance, Options, Life Insurance, Finance, Wealth Management..., Financial Planners, Wealth Accumulation, High Net Worth..., Estate Planning, Financial Planning, Risk Management, Uniform Combined State...
Education
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Finance and Financial Management Services
USAA
Skills
Securities, Asset Allocation, Series 7, Fixed Annuities, Investment Strategies, Asset Management, Wealth Management, Mutual Funds, Retirement Planning, Investment Advisory, Retirement, Series 63, FINRA, Financial Advisory, Investments, IRAs, Strategic Financial..., Portfolio Management, Financial Services, Fixed Income, Bonds, 401k, Equities, Wealth, Trading, Investment Management, Insurance, Options, Life Insurance, Finance, Wealth Management..., Financial Planners, Wealth Accumulation, High Net Worth..., Estate Planning, Financial Planning, Risk Management, Uniform Combined State...
Education
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Ginger Hager's USAA Experience September 2012 - Present
Job Project Manager at USAA
Industry Financial Services
Experience
USAA September 2012 - Present
USAA February 1999 - September 2012
Skills
Testing, Project Planning, Agile Testing, Agile Project Management, Test Management, Test Planning, System Testing
Education
The University of Texas at San Antonio 1992 — 1997
Bachelor, Criminal Justice
USAA September 2012 - Present
USAA February 1999 - September 2012
Skills
Testing, Project Planning, Agile Testing, Agile Project Management, Test Management, Test Planning, System Testing
Education
The University of Texas at San Antonio 1992 — 1997
Bachelor, Criminal Justice
Jeffrey Levan's USAA Experience August 1998 - Present
Job CSR at USAA
Industry Financial Services
Experience
USAA August 1998 - Present
Skills
Customer Service, Banking, Insurance, Sales, Team Leadership, Call Centers
Education
The University of Texas at San Antonio 2006 — 2010
BA English, Literature
University of Texas at San Antonio 2006 — 2010
BA English, English Literature
USAA August 1998 - Present
Skills
Customer Service, Banking, Insurance, Sales, Team Leadership, Call Centers
Education
The University of Texas at San Antonio 2006 — 2010
BA English, Literature
University of Texas at San Antonio 2006 — 2010
BA English, English Literature
Eric Apaez's USAA Experience May 2007 - Present
Job Insurance Advisor at USAA
Industry Financial Services
Experience
USAA May 2007 - Present
USAA May 2007 - Present
Skills
Property & Casualty..., Insurance, Underwriting, Retirement Planning
Education
The University of Texas at San Antonio 2008 — 2011
Bachelor of Arts (B.A.), Psychology and Linguistics
San Antonio College 2007 — 2009
Associate of Arts (A.A.), Psychology
Burbank High School 1992 — 1996
USAA May 2007 - Present
USAA May 2007 - Present
Skills
Property & Casualty..., Insurance, Underwriting, Retirement Planning
Education
The University of Texas at San Antonio 2008 — 2011
Bachelor of Arts (B.A.), Psychology and Linguistics
San Antonio College 2007 — 2009
Associate of Arts (A.A.), Psychology
Burbank High School 1992 — 1996
Irene Ramos's USAA Experience January 1999 - January 2007
Job Lead Project Manager at San Antonio Federal Credit Union
Industry Information Technology and Services
Experience
San Antonio Federal Credit Union November 2012 - Present
USAA January 1999 - January 2007
Skills
Project Management, Process Management, Vendor Contracts, Process Improvement, Continuous Improvement, Vendor Relationships, Budget, Corporate Communications, Risk Management, Budgets
Education
The University of Texas at San Antonio
Bachelor of Business Administration (B.B.A.), Marketing
Winston Churchill High School
San Antonio Federal Credit Union November 2012 - Present
USAA January 1999 - January 2007
Skills
Project Management, Process Management, Vendor Contracts, Process Improvement, Continuous Improvement, Vendor Relationships, Budget, Corporate Communications, Risk Management, Budgets
Education
The University of Texas at San Antonio
Bachelor of Business Administration (B.B.A.), Marketing
Winston Churchill High School
Estevan San Miguel's USAA Experience October 2007 - Present
Job Sr Consumer Lending Processor at USAA
Industry Financial Services
Experience
USAA October 2007 - Present
Skills
Banking, Process Improvement
Education
Webster University 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.54
The University of Texas at San Antonio 1999 — 2002
Bachelor's degree, Business Administration and Management, General
USAA October 2007 - Present
Skills
Banking, Process Improvement
Education
Webster University 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.54
The University of Texas at San Antonio 1999 — 2002
Bachelor's degree, Business Administration and Management, General
Irene Bernal's USAA Experience January 2013 - Present
Job Loan Processor at USAA
Industry Financial Services
Experience
USAA January 2013 - Present
Wells Fargo Home Mortgage January 2011 - January 2013
HEB October 2007 - March 2011
Skills
Customer Satisfaction, Mortgage Lending, Banking, Consumer Lending, Customer Service, Financial Analysis, Finance, Microsoft Excel, Sales, Mortgage Banking, Real Estate Transactions, Employee Training, Customer Oriented, Credit, Loans, Customer Retention, Document Imaging, Microsoft Office, Team Leadership, Event Planning
Education
The University of Texas at San Antonio 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
USAA January 2013 - Present
Wells Fargo Home Mortgage January 2011 - January 2013
HEB October 2007 - March 2011
Skills
Customer Satisfaction, Mortgage Lending, Banking, Consumer Lending, Customer Service, Financial Analysis, Finance, Microsoft Excel, Sales, Mortgage Banking, Real Estate Transactions, Employee Training, Customer Oriented, Credit, Loans, Customer Retention, Document Imaging, Microsoft Office, Team Leadership, Event Planning
Education
The University of Texas at San Antonio 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
James Eppolito's USAA Experience
Job Financial Advisor at USAA
Industry Financial Services
Experience
USAA
Skills
Banking, Customer Service, Financial Services, Leadership
Education
University of the Incarnate Word 2013 — 2016
Master of Arts (MA), Organizational Development
The University of Texas at San Antonio
Bachelor of Arts (BA), History
USAA
Skills
Banking, Customer Service, Financial Services, Leadership
Education
University of the Incarnate Word 2013 — 2016
Master of Arts (MA), Organizational Development
The University of Texas at San Antonio
Bachelor of Arts (BA), History
Glenda Snider's USAA Experience Agile Product Owner Practice LeadUSAASeptember 2014 - Present
Job Agile Product Owner Practice Lead at USAA
Industry Financial Services
Experience
USAA Agile Product Owner Practice LeadUSAASeptember 2014 - Present
Skills
Management, Leadership, Sales, Microsoft Excel, Process Improvement, Customer Service, Project Management, Strategic Planning, Business Analysis, Research
Education
The University of Texas at San Antonio 1986 — 1997
Bachelor of Business Administration (B.B.A.), Accounting
USAA Agile Product Owner Practice LeadUSAASeptember 2014 - Present
Skills
Management, Leadership, Sales, Microsoft Excel, Process Improvement, Customer Service, Project Management, Strategic Planning, Business Analysis, Research
Education
The University of Texas at San Antonio 1986 — 1997
Bachelor of Business Administration (B.B.A.), Accounting
Jack Farmer's USAA Experience January 1999 - March 2010
Job Administrative Assistant Senior at UTHSCSA
Industry Research
Experience
UTHSCSA April 2014 - Present
USAA January 1999 - March 2010
GameStop March 2002 - July 2006
Skills
Administrative..., Retail Sales, Retail Category..., Customer Service, Customer Retention, Management, Sales Management, Stock Control, Shrink Management, Shrink Reduction, Inventory Management, Inventory Control, Retail Banking, Commercial Banking, Hospice, Project Management, Project Planning, Business Travel, Travel Planning, Travel, Vendor Relationships, Vendor Management, Social Networking, Corporate Social..., Office Management, Office Administration, Computer Repair, Supply Management, Multi Tasking, Call Centers, Organizational..., Organizational...
Education
The University of Texas at San Antonio 1994 — 1996
Incomplete, Art
Clark High School 1990 — 1994
UTHSCSA April 2014 - Present
USAA January 1999 - March 2010
GameStop March 2002 - July 2006
Skills
Administrative..., Retail Sales, Retail Category..., Customer Service, Customer Retention, Management, Sales Management, Stock Control, Shrink Management, Shrink Reduction, Inventory Management, Inventory Control, Retail Banking, Commercial Banking, Hospice, Project Management, Project Planning, Business Travel, Travel Planning, Travel, Vendor Relationships, Vendor Management, Social Networking, Corporate Social..., Office Management, Office Administration, Computer Repair, Supply Management, Multi Tasking, Call Centers, Organizational..., Organizational...
Education
The University of Texas at San Antonio 1994 — 1996
Incomplete, Art
Clark High School 1990 — 1994
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
Charles Schwab
Ameriprise Financial Services, Inc.
Citibank