USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
USAA May 2013 - Present
Best Buy September 2009 - May 2013
Peoria Unified School District January 2007 - May 2009
Skills
Information Technology, Information Security, Marketing, Sales, Social Media Marketing, SEO, Digital Marketing, Social Media, Facebook, Digital Media, Social Networking, New Media, YouTube, Photoshop, Marketing Communications, Healthcare Information..., Mac, Brand Management, Video Editing, Media Relations, Multimedia, InDesign, Photography, OS X, Final Cut Pro, Videography, Digital Photography, Web Development, iOS, iPhone, Management, HTML, Online Marketing, Twitter, Editing, Team Building, Customer Service, Driving Results, Coaching, Personal Development, Personal Development..., Process Improvement, Change Management, Emerging Technologies, Technical Support, Mobile Technology, Technology Integration
Education
Grand Canyon University 2015 — 2017
Bachelor's Degree, Management Information Systems and Services
Glendale Community College 2013 — 2015
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
Tenet Healthcare February 2009 - Present
Banner Health December 2013 - Present
USAA August 2006 - September 2008
Chase August 2004 - August 2006
Skills
Certified Emergency..., TNCC, ACLS, PALS, Acute Care, Critical Care, Cerner, McKesson, Time Management, Team Leadership, Emergency Room, Patient Safety, Nursing, EMR
Education
Grand Canyon University 2015 — 2017
Master of Science in Nursing, Family Nurse Practitioner
Grand Canyon University 2012 — 2013
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Baptist School of Health Professions 2007 — 2008
Diploma of Nursing, Registered Nursing/Registered Nurse
USAA March 2015 - Present
USAA October 2012 - March 2015
St. Louis Parking Company February 2009 - October 2012
TechnoSmarts August 2008 - December 2008
Rose International January 2007 - July 2008
Rose International January 2007 - July 2008
PGA TOUR 2006 - 2006
AT&T Wireless May 2001 - December 2004
Skills
Management, Analysis, Business Analysis, Event Management, Vendor Management, Operations Management, Applicant Tracking..., Process Improvement, Internal Communications, Training, Recruiting, Talent Acquisition, Human Resources, Leadership, Interviews, Contract Negotiation, Conflict Resolution, Conflict Management, Property & Casualty..., Strategic Communications, Account Management, Member Relations, Golf Course Management, Golf Courses, Golf Instruction, Golf Management, Golf Equipment, Events Coordination, Pricing, Sales, Pricing Strategy, Pricing Analysis, Problem Solving, Employee Relations, Mergers & Acquisitions
Education
Grand Canyon University 2013 — 2017
Master of Business Administration (MBA), Business Administration, Management and Operations
Southeast Missouri State University 2009 — 2011
Bachelors Degree, General Studies
Missouri State University 1993 — 1995
USAA November 2012 - Present
New Birth Community, Non-Profit August 2011 - Present
Credit Union West January 2005 - August 2011
JP Morgan Chase & NSPCC August 1979 - July 2005
Skills
Leadership, Team Building, Coaching, Training, Banking, Sales, Customer Service, Staff Development, Operations Management, Business Development, Credit, Outlook, Loans, Microsoft Excel, Mortgage Lending, Time Management, PowerPoint, Insurance, Call Centers, Finance, Microsoft Word, Microsoft Office, Public Speaking, Business Coaching
Education
Grand Canyon University
Master's Degree, Leadership, Dean's List Honors
Grand Canyon University
Bachelor's Degree, Applied Business Management, President's Award, Honors
Phoenix Bible College and Seminary
Bachelor's Degree, Theological Studies
Phoenix Bible College and Seminary
Master's Degree, Master in Theology
MetroPCS January 2015 - Present
Texas Agricultural Land Trust January 2014 - November 2014
USAA February 2010 - November 2013
Walton Signage 2005 - 2010
Skills
Process Improvement, Analysis, Team Building, Marketing, Account Management, Program Management, Budgets, Leadership, Customer Satisfaction, Customer Service, Operations Management, Time Management, Training, Event Planning, Microsoft Office, Microsoft Excel, Business Process..., Team Leadership, Onboarding, Microsoft Word
Education
Grand Canyon University 2011 — 2015
Bachelors, Business Administration, 3.82
Canyon State Credit Union March 2015 - Present
USAA February 2014 - February 2015
USAA December 2009 - February 2014
USAA June 2005 - August 2009
Skills
Risk Management, Mortgage Lending, Credit, Loans, Credit Risk, Loan Origination, Consumer Lending, Credit Analysis, Financial Risk, Retail Banking, Credit Cards, Mortgage Underwriting, Call Centers, Home Equity Loans, Underwriting, Portfolio Management, Process Improvement, Management, Leadership, Banking, Customer Service, Sales, Financial Services, Team Building, VA Loans, Coaching, Strategic Planning, Analysis, Business Analysis, Vendor Management
Education
Grand Canyon University 2012 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.8
USAA October 2014 - Present
USAA December 2006 - September 2014
USAA August 2001 - December 2006
Skills
Instructional Design, Adult Education, E-Learning, Staff Development, Leadership Development, Teaching, Training, Higher Education, Public Speaking, Curriculum Development, Curriculum Design, Coaching, Distance Learning, Instructor-led Training, Research, Leadership, Human Resources, Management, Performance Management, Conflict Resolution, Employee Training, Employee Relations, Blended Learning, Call Centers, Employee Benefits, Microsoft Office, Team Building, Change Management, Process Improvement
Education
Grand Canyon University 2013 — 2015
Master of Science (MS), Leadership
Western International University 2008 — 2013
Bachelor of Science (BS), Business and Human Resources, Magna Cum Laude
USAA January 2014 - Present
USAA August 2012 - January 2014
USAA April 2012 - August 2012
USAA September 2010 - April 2012
USAA September 1989 - September 2010
Skills
Insurance, Claim, Claims Management, Property & Casualty..., Underwriting, Casualty, Claim Investigation, Commercial Insurance, General Insurance, Legal Liability, Liability, Negotiation, Property Claims, Risk Management, Training, Subrogation, Customer Service, Casualty Insurance
Education
Grand Canyon University 2011 — 2012
Master of Science (M.S.), Organizational Leadership, 4.0
Our Lady of the Lake University 2006 — 2010
BA, Liberal Arts
Measure, the Drone as a Service® Company September 2015 - Present
Federal Aviation Administration - FAA January 1999 - Present
USAA September 2013 - September 2015
Desert Skydiving Ctr November 2008 - March 2014
USAA November 2010 - September 2013
USAA August 2008 - November 2010
USAA June 2007 - August 2008
USAA May 2005 - June 2007
USAA April 2003 - May 2005
United States Department of Defense August 2002 - April 2003
Skills
Vendor Management, Six Sigma, FAA Licensed Pilot, Business Process..., Call Centers, Risk Management, Process Improvement, Analysis, Leadership, Insurance, Business Analysis, Change Management, Data Analysis, Underwriting, Claim, Project Management, Leadership Development, Claims Management, Business Strategy, UAV, General Aviation, Commercial Aviation, Aviation Regulations, Business Aviation, Commercial Piloting, Management, Strategic Planning, DoD, Team Leadership, Program Management, Aviation, Strategy
Education
Grand Canyon University 2013 — 2015
Master's degree, Organizational Leadership
Texas State University 1990 — 1995
Bachelor of Arts (B.A.), Poltical Science
USAA May 2015 - Present
USAA February 2011 - May 2015
M&I Bank December 2006 - February 2011
Washington Mutual June 2004 - December 2006
Skills
Banking, Credit, Insurance, Consumer Lending, Mortgage Lending, Team Management, Leadership, New Business Development, Credit Analysis, Credit Risk, Financial Analysis, Finance, Management, Customer Service, Team Building, Process Improvement, Sales, Call Centers, Underwriting
Education
Grand Canyon University 2012 — 2015
Bachelor, Business Management
Cactus High School 1999 — 2003
State Farm April 2013 - Present
Designs by Zima February 2012 - Present
USAA August 2007 - February 2013
Desert Schools Federal Credit Union July 2006 - August 2007
Skills
Property & Casualty..., Life Insurance, Health Insurance, Commercial Insurance, Entrepreneurship, Leadership, MBA, Motivation, Successful Business..., Coaching, Sales Management, Marketing, Sales, Training, Insurance, Time Management, Strategy, Customer Service, Process Improvement, Team Building
Education
Grand Canyon University 2012 — 2016
Master of Business Administration (MBA), Emphasis in Leadership
Grand Canyon University 2008 — 2012
Bachelor of Applied Science (BASc), Applied Management Principles
USAA March 2014 - Present
USAA November 2011 - October 2013
Skills
Process Improvement, Sales, Customer Service, Call Centers, Team Leadership, Coaching, Insurance, Training, Driving Results, Performance Metrics, Customer Satisfaction, Customer Experience, Business Analysis, Program Management, Project Management
Education
Grand Canyon University 2012 — 2014
Bachelor of Science (B.S.)
USAA January 2007 - Present
Skills
I have been in..., I am a Problem Solver...
Education
Grand Canyon University
Working on Bachelor's degree, Business/Corporate Communications, On Presidents List
USAA February 2015 - Present
Edward Jones May 2013 - February 2015
Layne Christensen April 2012 - March 2013
Goldman Sachs March 2010 - April 2012
CP Industries August 2009 - March 2010
DriverTech March 2009 - August 2009
University of Utah September 2007 - May 2009
Anchorage Museum May 2008 - August 2008
Pete Suazo Center for Business Development September 2007 - May 2008
Homeworks Construction June 2006 - June 2007
Skills
Operations Management, Marketing, Negotiation, Statistics, Consulting, Supply Chain Management, Purchasing, Translation, Production Managment, Customer Service..., Data Analysis, Financial Analysis, Microsoft Excel, Financial Modeling, Project Management, Budgets, Process Improvement, Leadership, Risk Management, Business Strategy, Six Sigma, Program Management, Time Management, Business Planning, Forecasting, Sales, Mergers & Acquisitions, Analysis, Financial Reporting, Business Process..., Internal Controls, Spanish, Business Analysis, ERP, Sarbanes-Oxley Act, Management, Strategy, Teamwork, Accounting, Finance, Auditing, Due Diligence, Market Research, Strategic Planning, Microsoft Office, Microsoft Word, Project Planning, Start-ups, Internal Audit, Corporate Finance
Education
University of Utah - David Eccles School of Business 2007 — 2009
MBA, Operations Management, International Business
Gonzaga University 2000 — 2004
BA French, French, International Studies
Université Sorbonne Nouvelle (Paris III) 2003 — 2003
French, French, Poly-Sci
Institut catholique de Paris 2002 — 2002
French/International Studies, French/International Studies
USAA August 2005 - April 2014
MasterCard International February 2001 - August 2005
Guaranty Bank October 2000 - February 2001
Citibank March 1997 - December 1999
Bank of America 1991 - March 1997
Skills
Lean Six Sigma Champion, Senn-Delaney Leadership..., ABA School of Bankcard..., Microsoft Office Suite, Information Mapping..., Franchise Management..., Change Management, Leadership, Six Sigma, Banking, Management, Process Improvement, Microsoft Office, Franchising, Retail Banking, Customer Service, Risk Management, Training, Performance Management, Cross-functional Team..., Call Centers, Coaching, Sales, Business Development, Customer Experience, Organizational..., Mergers & Acquisitions, Loans, Financial Services, Executive Management, Strategic Planning
Education
Gonzaga University 2014 — 2016
Master's degree, Organizational Leadership
University of the Incarnate Word 2006 — 2008
BBA, Management
ABA School of Bankcard Management 2004 — 2004
Professional, Bankcard Management
USAA October 2014 - Present
USAA February 2014 - October 2014
USAA December 2012 - February 2014
United States Air Force January 2011 - December 2012
United States Air Force June 2008 - January 2011
United States Air Force January 2008 - June 2008
United States Air Force January 2006 - January 2008
United States Air Force June 2004 - January 2006
United States Air Force September 2001 - June 2004
Skills
Leadership, Spokesperson, Crisis Communications, Strategic Communications, Internal Communications, Marketing Strategy, Public Affairs, Integrated Marketing, Program Management, Public Relations, Training, Social Media Marketing, Leadership Development, Press Releases, PowerPoint, Strategic Public..., Microsoft Excel, Microsoft Word, Air Force, Integrated Brand..., Government, Media Relations, Social Media, Strategic Planning, Digital Marketing..., New Media Marketing, Crisis Management, Strategy, Editing, Employee Engagement
Education
USAA Leadership Development School 2015 — 2015
Organizational Leadership
Grand Canyon University 2011 — 2012
Master of Business Administration (MBA), Emphasis in Marketing
University of West Florida 1997 — 2001
Bachelor of Arts (B.A.), Psychology
Freeport-McMoRan May 2015 - Present
Level 3 Communications October 2014 - March 2015
TSYS March 2013 - October 2014
Apollo Education Group 2013 - 2013
Arizona State University August 2012 - December 2012
Weston Solutions, Inc. July 2012 - August 2012
USAA July 2010 - June 2012
SouthwestRe April 2008 - July 2009
US Forest Service July 2008 - February 2009
City of Phoenix March 1999 - October 2007
Skills
Quickbooks, Accounting, Risk Management, Microsoft Excel, Financial Analysis, PeopleSoft, Customer Service, General Ledger, Microsoft Office, Microsoft Word, Mathematics, Negotiation, PowerPoint, QuickBooks, Management, Invoicing, Analysis, Finance, Training, Payroll, Access, Account Reconciliation, Process Improvement, SAP, Leadership, Internal Audit, Financial Statements, Time Management, Financial Reporting, GAAP, Banking, Accounts Payable, Accounts Receivable, Auditing, Sarbanes-Oxley Act, Bookkeeping, Tax, Policy, Financial Accounting
Education
Grand Canyon University 2013 — 2015
Master of Science (M.S.), Accounting
University of Phoenix 2001 — 2005
Bachelor of Science, Business Administration/Management
gallup high 1986 — 1990
Travelers Companies October 2013 - Present
USAA August 2010 - September 2013
WALGREEN’S CENTRAL PHARMACY OPERATION July 2009 - July 2010
DENTAL ONE February 2009 - July 2009
RILEY’S RUFF HOUSE September 2007 - January 2009
USAA June 2003 - September 2007
Skills
Banking, Insurance, Risk Management, Loans, Credit, Team Leadership, Training, Management, Call Centers, Performance Management, Customer Service, Sales, Leadership, Coaching, Executive Management, Process Improvement
Education
Grand Canyon University 2011 — 2013
Bachelor's degree, Sociology
USAA June 2015 - Present
USAA April 2013 - May 2015
USAA March 2011 - March 2013
USAA October 2006 - March 2011
Skills
Marketing, Management, Leadership, Training, Insurance, Sales, Team Building, Customer Service, Business Development, Call Centers, Coaching, Team Management, Strategy, Risk Management, Team Leadership, Process Improvement, Change Management, Banking, Underwriting
Education
Grand Canyon University 2009 — 2010
MBA, Marketing
University of Phoenix 2006 — 2008
Bachelors, Business/Marketing
Spectrum Brands December 2013 - Present
Assurant Employee Benefits July 2012 - October 2013
United Concordia November 2007 - July 2012
Assurant Employee Benefits April 2007 - November 2007
The Standard November 2005 - April 2007
Farmers Insurance November 2004 - November 2005
USAA November 2001 - November 2004
Skills
Employee Benefits, Sales, Health Insurance, Insurance, Life Insurance, Brokers, Disability Insurance, Customer Service, New Business Development, Selling, Account Management, Underwriting, Claim, Marketing, Group Insurance, Sales Management, Sales Presentations, Territory Management, Territory Account..., Territory Development, Territory Growth, Wholesale, Plumbing Fixtures, Faucets
Education
DeVry University's Keller Graduate School of Management-Arizona
Master of Business Administration (MBA), Human Resources Management
Grand Canyon University
Bachelor of Business Administration (BBA), Marketing
USAA May 2014 - Present
Capital One January 2013 - May 2014
McKesson February 2011 - August 2012
Ericsson February 2010 - July 2010
EDS an HP Company October 2006 - July 2009
Texas Workforce Commission March 2006 - October 2006
Essilor of America September 2004 - October 2005
WA State WorkSource March 2000 - August 2004
Skills
Onboarding, Talent Acquisition, Recruiting, Interviews, Human Resources, Sourcing, Training, PeopleSoft, Employee Training, Leadership Development, Employee Relations, Talent Management, Performance Management, Employee Engagement, Succession Planning, Technical Recruiting, Organizational..., Process Improvement, Customer Service, Vendor Management, Project Coordination, Career Counseling, Counseling Psychology, Staffing Services, Staffing Coordination, Applicant Tracking..., Screening Resumes, Unemployment Claims, Job Placements, Temporary Placement, Screening
Education
Grambling State University
Bachelor of Arts Degree, Psychology
Garfield High School
Young Living Essential Oils April 2015 - Present
USAA August 2014 - Present
Stay at home mom 2012 - August 2014
Wells Fargo September 2002 - April 2011
Skills
Customer Service, Microsoft Word, Outlook, Telephone Skills, Microsoft Office, PowerPoint, Time Management, Deposits, Fax, Cash Management, Leadership, Teamwork, Banking, Team Building, Sales, 10 Key, Microsoft Excel, Data Entry
Education
Grand Canyon University 2015 — 2018
Master of Science (M.S.), Leadership
Arizona State University 2000 — 2004
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Herff Jones July 2015 - Present
T&T Estate Services February 2013 - July 2015
USAA January 2011 - February 2013
Skills
Appraisals, Series 63, Valuation, Finance, Insurance, Fair Market Value, Personal Property, Bankruptcy Appraisals, Estate Distribution
Education
Grand Canyon University 2010 — 2011
Finance & Economics
Wheaton College 2007 — 2010
Bachelors, Business/Economics
Phoenix Christian
Arizona Public Service (APS) August 2015 - Present
Arizona Public Service (APS) April 2015 - August 2015
Arizona Public Service (APS) November 2014 - April 2015
Arizona Public Service (APS) January 2013 - November 2014
USAA April 2012 - January 2013
Realty One Group October 2010 - September 2012
Northpointe Insurance October 2008 - September 2010
John Hall & Associates March 2005 - October 2008
Federated Insurance November 1999 - March 2005
Federated Insurance April 1998 - November 1999
Skills
Commercial Insurance, Due Diligence, Finance, Insurance, Leadership, Negotiation
Education
Grand Canyon University 2012 — 2014
MBA, Finance
The University of South Dakota 1993 — 1997
BS, Criminal Justice & Mass Communications
Absolute Software May 2015 - Present
Oak Hills Church May 2014 - Present
Absolute Software November 2013 - October 2014
USAA March 2011 - October 2014
USAA February 2008 - March 2011
USAA April 2007 - February 2008
USAA June 2003 - April 2007
Verizon June 1999 - November 2003
GTE Data Services January 1997 - June 1999
Skills
Disaster Recovery, Cisco Technologies, Troubleshooting, Hardware, Security, Technical Support, Access, System Deployment, XP, Windows XP, SQL, IT Operations, Visio, iOS, iPhone, Windows 7, Apple Certified Support..., Network Design, Process Improvement, Windows, JavaScript, Avaya, Apple, Apple Certified..., Apple Certified, Integration, Network Administration, Business Intelligence, Bash, CDMA, GSM, Software Implementation, Software Engineering, Servers, TCP/IP, Vendor Management, Cisco, AppleScript, Windows XP Professional, HSPA, Active Directory, OS X, Mac OS X Server, Computer Hardware, System Administration, Windows System..., Microsoft Exchange, Mac OS, Windows Server
Education
Tampa Bay Vo-Tech 1990 — 1993
Technical Certificate
Grand Canyon University
Grand Canyon University May 2014 - Present
USAA October 2013 - April 2014
Target December 2012 - October 2013
Target April 2007 - December 2012
Skills
Training, Management, Customer Service, Interviews, Time Management, Call Centers, Property & Casualty..., Retail, Online Enrollment
Education
Grand Canyon University 2009 — 2012
Bachelor of Science, Health Care Administration, Magna Cum Laude
USAA July 2015 - Present
USAA April 2015 - July 2015
USAA May 2012 - April 2015
Skills
Underwriting, Process Improvement, Risk Management, Insurance, Call Centers
Education
Grand Canyon University 2013 — 2014
Master of Business Administration (M.B.A.)
Northern Arizona University, College of Business Administration 2011 — 2012
Bachelor, Business Management
USAA May 2011 - Present
Edward Jones August 2010 - May 2011
Green Monster May 2010 - August 2010
Skills
Investments, Retirement Planning, Mutual Funds, Financial Analysis, Banking, Equities, Strategic Financial..., Portfolio Management, Financial Services, Credit, Wealth Management, Securities, Series 7, Retirement, Risk Management
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (MBA)
University of Nebraska-Lincoln 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
USAA January 2013 - Present
Skills
Customer Service, Insurance, Leadership, Banking, Team Building, Sales Management, Sales
Education
Grand Canyon University 2013 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Weber State University 2010 — 2013
Associate's degree, Business Finance
imortgage. a division of loanDepot, LLC June 2015 - Present
USAA September 2007 - June 2015
Skills
Mortgage Underwriting, Underwriting, Leadership, Credit, Loan Origination, Access, Analysis, Banking, Credit Analysis, Customer Service, Financial Risk, Loans, Microsoft Excel, Mortgage Banking, Mortgage Lending, Real Estate, Refinance, Residential Mortgages, VA Loans, VA loans
Education
Grand Canyon University 2014 — 2016
Master of Business Administration (M.B.A.)
Regent University 2009 — 2011
Bachelor of Arts (B.A.), Communication, General, 3.86
USAA May 2013 - Present
United States Air Force January 2003 - December 2012
United States Air Force November 1992 - January 2003
Skills
Air Force, Employee Relations, Military, Personnel Management, DoD, Security Clearance, Military Experience, Human Resources, Policy, Leadership Development, Command, Organizational..., Leadership, Analysis, Emergency Management, Process Improvement, Training, Program Management
Education
Grand Canyon University 2015 — 2016
Master of Business Administration (M.B.A.)
Grand Canyon University 2013 — 2014
Master's Degree, Leadership
Park University 2010 — 2012
Bachelor's degree, Human Resources Management and Services, Graduated May 2012
Training To You- PMP Certification Course
Certification, Project Management
USAA
Catto & Catto LLP October 2014 - Present
Cal-Tex Protective Coatings, Inc. December 2011 - October 2014
Oppenheimer, Blend, Harrison & Tate, Inc. August 2009 - December 2011
The Capital Group January 2008 - July 2009
USAA May 1992 - December 2007
Allstate Insurance April 1989 - June 1991
Skills
Employee Relations, Performance Management, Human Resources, Talent Management, Organizational..., Temporary Placement, Personnel Management, HR Policies, Leadership, Recruiting, Employee Engagement, Management, Process Improvement, Training, Strategy, Onboarding, Career Development, Program Management, Talent Acquisition, Benefits Administration, Strategic Planning, Deferred Compensation, Succession Planning, Workforce Planning, Leadership Development, College Recruiting, Employee Benefits, Coaching, Applicant Tracking..., Hiring, New Hire Orientations, HRIS, Organizational Design, Sourcing
Education
Gonzaga University 2014 — 2016
Master of Arts (M.A.), Organizational Leadership
Our Lady of the Lake University 1994 — 1997
MBA, Management
Western Washington University 1986 — 1988
BA, Business - Human Resources
Banner Health AZ 2011 - Present
USAA 2007 - 2008
Aide for AIDS of Nevada 2006 - 2007
Skills
Nursing Care, Nursing Management
Education
Grand Canyon University 2014 — 2017
Master’s Degree, Family Practice Nurse/Nursing
Makerere University 1992 — 1996
Bachelor’s Degree, BA. Arts - Social Administration and English Literature, 4.0
USAA July 2015 - Present
USAA September 2013 - July 2015
USAA August 2012 - September 2013
USAA February 2011 - August 2012
USAA January 2009 - February 2011
Enterprise Rent-A-Car January 2005 - November 2008
Skills
Leadership, Sales, New Business Development, Property, Call Centers, Process Improvement, Customer Service, Team Building, Strategic Planning, Microsoft Excel, Claim, Marketing, Microsoft Office, Coaching, Change Management, Analysis, Public Speaking, Data Analysis, Negotiation, Leadership Development, Operations Management, PowerPoint, Performance Management, Employee Relations, Microsoft Word, Social Media, Conflict Resolution, Financial Analysis, Customer Satisfaction, Business Strategy, Insurance, Account Management, Claims Management, Claims Resolution, Claims Handling, Liability, Claim Investigation, Property Damage, Management, Organizational..., Project Management, Business Analysis, Auto Claims, Interviews, Resume Writing, Staff Development, Liability Analysis, P, Talent Acquisition, Career Development
Education
Our Lady of the Lake University 2009 — 2012
MS, MBA, Organizational Leadership, Management
Gonzaga University 2001 — 2004
BA, History and Classical Civilizations
NOVA® Home Loans July 2015 - Present
USAA 2011 - May 2015
JPMorgan Chase March 2010 - June 2011
M&I Bank July 2006 - June 2010
GE Capital 2005 - 2006
JPMorgan Chase March 2001 - October 2004
Mesa County Partners May 1998 - October 2001
Skills
Banking, Credit, Customer Service, Mortgage Lending, Loans, Team Leadership, Interviewing Skills, Youth Leadership, Project Planning, Call Centers, Loan Origination, Credit Analysis, Leadership, Real Estate, Management, Sales, Finance, Mortgage Banking, Underwriting
Education
Grand Canyon University 2007 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Colorado Mesa University 1994 — 1999
Bachelor's degree, Social Sciences
Performance Coaching LLC December 2013 - Present
US Army June 2013 - Present
True North Logistics November 2013 - April 2014
USAA October 2012 - March 2014
US Army May 2012 - June 2013
US Army October 2011 - June 2012
Freedom High School May 2004 - August 2011
Freedom High School August 2006 - June 2011
Skills
Staff Development, Training, Leadership, Special Education, Teachers, Public Speaking, Teaching, Curriculum Design, Curriculum Development, Tutoring, Educational Leadership, Classroom Management, Educational Technology, Lesson Planning, Instructional Technology, K-12, Fitness, Research, Event Planning, Event Management, Security Clearance, Military, Military Experience, Leadership Development, Athletic Training, Policy, Government, Army, Supervisory Skills, Organizational..., Athletics, Coaching, Management
Education
Grand Canyon University 2012 — 2016
Master of Business Administration (M.B.A.), Emphasis on health systems management, 3.75
University of South Florida 1999 — 2004
B.A, Education( interdisciplinary social sciences), 3.3
Lyman High School 1996 — 1999
High School, General, 3.3GPA
USAA February 2015 - Present
USAA August 2010 - February 2015
Wells Fargo September 2009 - August 2010
Charles Schwab November 2007 - August 2009
Education
Grand Canyon University 2011 — 2014
Bachelor's Degree, Finance & Economics
Brophy College Preparatory 1999 — 2003
High School, Finance, General
Catalyst Church January 2015 - Present
Valley Lutheran High School June 2010 - Present
Riviera Radio January 2011 - March 2012
Riviera Radio January 2011 - March 2012
Grand Canyon University May 2010 - July 2011
USAA January 2007 - March 2009
Skills
Videography, Photography, Journalism, Social Networking, Facebook, Social Media, Advertising, Social Media Marketing, Blogging, Digital Media, Media Relations, Creative Writing, Editing, Mac, Adobe Creative Suite, Photoshop, Broadcast, Digital Photography, New Media, Video Editing, WordPress, Video Production, Video, Final Cut Pro, Multimedia, Web Design, Creative Direction, InDesign, Public Relations, Marketing Communications, Entertainment, Event Planning, Digital Marketing, Corporate Communications, Image Editing, Sound, Editorial, Illustrator, Media Production, Graphic Design, Television
Education
Academy of Art University 2011 — 2014
MA, Multi Media Communications
Grand Canyon University 2009 — 2010
BA, Communications
Liberty Mutual Insurance May 2015 - Present
Zumba Fitness June 2011 - Present
USAA August 2014 - May 2015
Skills
Customer Service, Insurance, Microsoft Excel, Underwriting, Claims Management, Property & Casualty..., Microsoft Office, Public Speaking, Process Improvement, Call Centers, Data Analysis, Claim, Management, Strategic Planning, Team Building, Leadership, Social Media, Microsoft Word, PowerPoint, Social Media Marketing
Education
Grand Canyon University 2015 — 2017
Master of Science (M.S.), Leadership
Grand Canyon University 2012 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Independent Businesses Owner For Mary Kay September 2013 - Present
The Sweet Room LLC February 2013 - Present
USAA December 2012 - June 2013
American Express April 2010 - November 2012
Skills
Credit Cards, Financial Risk, Financial Services, Call Centers, Credit, Credit Risk, AML, Customer Experience, Insurance, Payment Systems, E-payments, Customer Retention, Microsoft Excel, Merchant Services, Data Analysis, Fraud Detection, Payment Card Processing, Payments, Relationship Management, Debit Cards, Cross Selling, Risk Management, Internet Banking, Credit Analysis, Cards, Cash Management, Customer Acquisition, Credit Scoring, Retail Banking, Cosmetics, Beauty Industry, Banking, Finance, Electronic Payments, Skin Care, Fragrance, Gift Cards, Mobile Payments, Transaction Processing, Brand Loyalty, Customer Service, Public Speaking, Microsoft Office, PowerPoint, Event Planning, Leadership, Training, Outlook, Microsoft Word, Time Management
Education
Grand Canyon University 2014 — 2017
Bachelor of Business Entrepuneaural Studies, Entrepreneurial and Small Business Operations
American Public University System 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
USAA December 2002 - Present
Grainger June 1996 - November 2002
Skills
Insurance, Call Centers, Banking, Credit, Financial Services, Loans, Customer Service, Consumer Lending, Property, Customer Retention, Microsoft Office, Microsoft Excel, Credit Cards, Sales, Data Entry, Loan Origination, Microsoft Word, General Insurance, PowerPoint, Cross Selling, Customer Satisfaction, Underwriting, Process Improvement, Team Building, Coaching, Leadership
Education
Grand Canyon University 2011 — 2015
Our Lady of the Lake University 1997 — 1999
USAA January 2015 - Present
USAA January 2012 - Present
USAA December 2004 - Present
Auto-Owners Insurance June 2003 - November 2004
Skills
Corporate Communications, Internal Communications, Written Communication, Video Production, Strategic Communications
Education
Grand Canyon University 2005 — 2009
MS, Leadership
Northern Arizona University 1998 — 2003
BS, Journalism
USAA April 2014 - Present
Best Buy August 2011 - April 2014
Best Buy January 2010 - August 2011
Durocher Auto Group, Inc. August 2000 - August 2011
Best Buy November 2008 - January 2010
Geek Squad October 2007 - November 2008
Geek Squad February 2006 - October 2007
Skills
Retail, Merchandising, Store Management, Visual Merchandising, Loss Prevention, Inventory Management, Customer Service, Sales, Retail Sales, Customer Satisfaction, Inventory Control, Profit, Microsoft Office, Sales Management, Store Operations, Big Box, Multi-Unit Management
Education
Grand Canyon University 2015 — 2018
Master’s Degree, Leadership
American Sentinel University, Denver 2005 — 2010
Bachelor of Science (B.S.), CIS, 3.6 GPA Cum Laude
Clinton Community College 2003 — 2005
Associate of Science (A.S.), CIS
Entrepreneur August 2014 - Present
USAA October 2005 - August 2014
Harland Clarke 1998 - 2005
Skills
Strategic Planning, Leadership, Process Improvement, Executive Coaching, Life Coaching, Event Planning, Marketing, Budgets, Operational Planning, Blogging, Motivational Speaking, Mock Interviews, Insurance, Team Leadership, Creative Writing, Newsletters, Change Management, Project Management, Six Sigma, Business Process..., Organizational...
Education
Grand Canyon University 2011 — 2013
Master of Science, Leadership
University of the Incarnate Word 2007 — 2011
Bachelor of Arts, Human Resources
Zenefits July 2015 - Present
USAA August 2014 - April 2015
United States Postal Service November 2011 - November 2014
Macy's October 2009 - October 2011
Mervyns March 2007 - December 2008
Skills
Customer Service, Inventory Management, Microsoft Office, Sales, Outlook, Microsoft Word, Advertising, Customer Satisfaction, Leadership, Market Research, Property & Casualty..., Retail, Microsoft Excel, Mail Sorting, Facebook, Data Entry, Telephone Skills, Accounting, Social Media, Event Planning, Public Speaking, PowerPoint
Education
Grand Canyon University 2008 — 2013
Bachelors of Science in Marketing, Marketing
Phoenix College 2009 — 2012
Associate's degree, Accounting
Central Highschool 2005 — 2008
High School Diploma, General Studies
USAA May 2015 - Present
BBVA Compass August 2008 - April 2015
T-Mobile January 2005 - August 2008
Skills
Customer Relations, Hiring, Customer Service, Cold Calling, Sales Management, Retail, Retail Banking, Consumer Lending, Small Business Lending, Banking, Customer Retention, Finance, Sales, Customer Experience, Lines Of Credit, Mortgage Lending, Relationship Management, Customer Satisfaction, Financial Analysis, Residential Mortgages, Leadership, Refinance, Coaching, Team Building
Education
Grand Canyon University
The Federal Savings Bank August 2015 - Present
USAA July 2013 - August 2015
USAA July 2011 - July 2013
USAA July 2009 - July 2011
USAA April 2007 - July 2009
U.S. Air Force March 2003 - March 2007
Skills
Process Improvement, Training, Leadership, Security Clearance, Quality Assurance, Banking, Military, Team Building, Finance, Insurance, Troubleshooting, Security, Mortgage Lending, Time Management, Microsoft Excel, Credit, Risk Management, Underwriting, Customer Service
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (MBA), Finance, General
Embry-Riddle Aeronautical University-Worldwide 2010 — 2012
Bachelor of Science in Aeronautics, Management and Aeronautical Safety, 3.83 GPA
Ross S Sterling 1998 — 2001
USAA November 2010 - Present
Wells Fargo September 2004 - November 2010
Skills
Investments, Personal Financial..., Banking, Series 7, Series 66, Life Insurance, AAMS
Education
Grand Canyon University 2012 — 2015
Finance and Economics
Affinity Wealth Advisory Group January 2014 - Present
Hahn Law Office 2007 - 2009
USAA March 2006 - March 2007
USAA June 2001 - March 2006
Discover Financial Services January 2001 - June 2001
Skills
Compliance, Banking, Customer Satisfaction, Problem Solving, Customer Service, Process Improvement, Risk Management, Change Management, Performance Management, Leadership, Team Building, Team Leadership, Customer Experience, Coaching, Microsoft Excel, Sales
Education
Grand Canyon University 2008 — 2010
Bachelors, Business Administration
USAA April 2005 - Present
Banner Health November 2003 - April 2005
Skills
Management, Sales Management..., Employee Training, Employee Engagement, Project Management, Cross-functional Team..., Innovation, Operations Management, Driving Results, Culture Change, Business Strategy, Strategic Planning, Business Analysis, Coaching, Process Improvement, Call Centers, Customer Service, Team Building, Insurance, Risk Management, Sales, Leadership
Education
Grand Canyon University 2010 — 2014
Master of Business Administration (MBA), Organizational Leadership
University of Phoenix 2008 — 2009
Bachelor of Business Administration (B.B.A.)
USAA April 2010 - Present
Skills
Insurance, Call Centers, Banking, Sales Management, Sales, Risk Management, Relationship Management, Account Management, Customer Service, New Business Development, Customer Retention, Credit, Underwriting, Loans, Coaching, Leadership, Onboarding, Organizational Culture, Financial Services, Customer Satisfaction, Employee Training, Employee Relations, Strategy, Driving Results, Customer Experience, Change Management, Team Management, Team Leadership, Teamwork, Team Building, Talent Management, Talent Acquisition, Strategic Planning, Process Improvement, Operations Management, Business Process..., Program Management, Analysis, Leadership Development, Cross-functional Team..., Business Analysis, Project Management, Management, Organizational..., Performance Management
Education
Grand Canyon University 2009 — 2011
Master's degree, Leadership
University of South Florida 1996 — 1999
Bachelor's degree, Criminology/PreLaw
Republic Underwriters Insurance January 2013 - Present
Republic Underwriters Insurance July 2002 - Present
Allstate Insurance February 1999 - July 2003
USAA September 1983 - February 1999
Skills
Property & Casualty..., Underwriting, Insurance, Casualty, Commercial Lines, General Liability, Liability, General Insurance, Customer Service, Excel, Word, Customer Relations, Commercial Insurance, Umbrella, Claims, Team Building, Workers Compensation, Umbrella Insurance, Excess, Professional Liability, Claim, Legal Liability, Casualty Insurance, Reinsurance
Education
Governors State University 1999 — 2000
BA, Liberal Arts, Psychology
Our Lady of the Lake University 1997 — 1998
Business Management
San Antonio College 1976 — 1985
English, Law Enforcement, Communication
USAA September 2003 - Present
Principal Financial Group 2001 - 2003
Federated Department Stores 2000 - 2001
Skills
Financial Analysis, Customer Service, Microsoft Excel, Banking, Microsoft Office
Education
Grand Canyon University 2005 — 2010
Bachelor of Science (B.S.), Industrial and Organizational Psychology
USAA October 2004 - Present
National Car Rental January 1984 - October 1993
Skills
Insurance, Risk Management, Underwriting, Banking, Business Analysis, Process Improvement, Business Process..., Customer Service, Property & Casualty..., Strategic Financial..., Financial Services, Financial Risk, Enterprise Risk..., Financial Planning, Team Building, Call Centers, Leadership
Education
Grand Canyon University
Virginia Wesleyan College
USAA August 2014 - Present
The Walt Disney Company October 2013 - August 2014
Mattel July 2010 - October 2013
Target October 2008 - July 2010
Skills
Investigation, Critical Thinking, Litigation, Contract Negotiation, Settlement Agreements, Crime Scene..., Strategic Planning, Policy Analysis, Interviewing Skills, Leadership, Customer Service, Event Planning, Training, Management, Microsoft Word, Sales, Team Building, Writing
Education
Graceland University 2003 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
Graceland University
Scottsdale Insurance Company April 2012 - Present
USAA January 2004 - August 2009
Skills
Claim, Inland Marine, Excess, Homeowners, Insurance, Property & Casualty..., General Insurance, Commercial Insurance
Education
Grand Canyon University
Bachelor of Arts (B.A.), Marketing
Grand Canyon University
Bachelor's degree, Marketing
USAA 2003 - Present
Washington Mutual 2001 - 2003
Bank of America 1995 - 2001
Skills
Retail Banking, Call Center, Banking, Insurance, Performance Management, Sales, PeopleSoft, Face-to-face, Loans, Call Centers, Coaching, Customer Service, Business Process..., Leadership, Finance, Management, Process Improvement, Mortgage Lending, Risk Management, Start-ups, Consumer Lending, Customer Retention
Education
Grand Canyon University
Master's Degree, Organizational Leadership
University of Arizona, Eller College of Management 1994 — 1998
BS, Public Management
USAA February 2015 - Present
USAA August 2014 - February 2015
USAA September 2013 - August 2014
USAA July 2010 - September 2013
USAA July 2007 - July 2010
USAA July 2006 - July 2007
USAA July 2005 - July 2006
USAA August 1998 - July 2005
USAA 1995 - 1998
Skills
Underwriting, Process Improvement, Claim, Strategic Planning, Change Management, Call Center, Project Management, Risk Management, Insurance, Call Centers, Business Process..., Vendor Management, Six Sigma, Leadership, Analysis, Business Analysis, Cross-functional Team..., Operations Management, Team Building, Management, Product Management, Business Process, Team Leadership, Coaching, Program Management, Strategy
Education
Grand Canyon University 2013 — 2015
Master of Science (M.S.), Leadership
St. Mary's University 1986 — 1990
BBA, Marketing
USAA October 2004 - Present
National Car Rental September 1984 - October 1993
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Grand Canyon University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Capital One Home Loans July 2015 - Present
USAA February 2007 - July 2015
Mortgage Lenders Network January 2006 - February 2007
Raytheon Corp January 1998 - May 2006
HSBC Card Services November 2004 - January 2006
Raytheon January 2002 - November 2004
Wells Fargo October 2000 - January 2002
Robert Half International February 1997 - October 2000
MetLife January 1995 - February 1997
Skills
Public Speaking, Management, Mortgage Servicing, Call Centers, Coaching, Leadership, Training, Call Center Development, Sales, Sales Operations, Leadership Development, Mortgage Lending, Residential Mortgages, Recruiting, Strategy, Marketing, Sales Management, Nutrition, Entrepreneurship, Fitness Training, Kickboxing, Interviews, Motivational Speaking, Boxing, Life Coaching, Consulting, Customer Retention, Mortgage Banking, Fitness Industry, Seminars, Customer Service, Team Building, Process Improvement
Education
Grand Canyon University
Arizona Department of Financial Institutions November 2013 - Present
USAA November 2012 - November 2013
Cox Communications June 2007 - November 2012
United States Marine Corps June 2002 - March 2011
Get1Free February 2004 - June 2005
Skills
Training, Human Resources, Employee Training, Risk Management, Operations Management, Risk Assessment, Financial Analysis, Military Experience, Customer Retention, Liaison, Project Coordination, Document Management, Records Management, Occupational Health, Leadership, A/R collections, A/R analysis, A/R Management, Oracle Reports, Client Counseling, Presentations, Technical Analysis, Industrial Safety, Process Safety, Compliance, Regulatory Compliance, Trust Accounting, Collection Agency..., FDCPA Compliance, FDCRA, CFPB, Corporation Commisions, Federal Trade Commission, Account Auditng, Auditing, External Audit, Regulatory Affairs, Regulatory Audits, Compliance Management, Legal Writing, Accounting, Analysis, Customer Service, Management, Strategic Planning, Team Leadership, Microsoft Office, Public Speaking, Budgets, Team Building
Education
Grand Canyon University 2013 — 2014
Master's degree, Masters of Business Administration - Accounting
University of California, Irvine 2001 — 2004
Bachelor's Degree, Social Ecology, .
San Diego Mesa College 2000 — 2001
Associate's degree, Social Sciences
LexisNexis August 2013 - May 2015
Louisiana Department of Insurance June 2013 - May 2015
USAA May 2014 - July 2014
Office of the Louisiana Attorney General June 2013 - July 2013
State Farm Insurance June 2007 - July 2012
Skills
Insurance, Property & Casualty..., Legal Research, Legal Writing, Legal Assistance, Claim, Microsoft Office, Microsoft Excel, Social Media, Outlook, Marketing, Strategic Planning, Liability, Management, General Insurance, Business Planning, Legal Liability, Commercial Insurance, Team Building
Education
Louisiana State University, Paul M. Hebert Law Center 2012 — 2015
Doctor of Law (J.D.), Degree in Civil Law, Law, Third Year Law Student
Grambling State University 2002 — 2007
Bachelors of Science in Business Administration, Management and Marketing, Business, Management, Marketing, and Related Support Services
Capital Growth & Preservation 2010 - Present
AAA Washington September 2009 - June 2010
USAA July 2004 - August 2009
Skills
Fixed Annuities, Life Insurance, Insurance, Retirement Planning, Retirement, Property & Casualty..., Estate Planning, Underwriting, Strategic Financial..., Wealth, Investments, Customer Service, Strategic Planning
Education
Grand Canyon University 2006 — 2008
Gonzaga University 1995 — 1999
Bachelors, Education
USAA June 1996 - January 2012
USAA June 1996 - January 2012
Skills
Property & Casualty..., Underwriting, Insurance, Risk Management, Process Improvement, Call Center, Customer Service, Team Building, Leadership, Strategic Planning, Project Management, Product Management, Sales, Business Analysis, Call Centers, Analysis, Outlook, Management, Training, Casualty, Coaching, Access, Vendor Management, Employee Benefits, Casualty Insurance
Education
Grand Canyon University 2010 — 2011
MS, Leadership
University of Louisiana at Lafayette 1982 — 1987
Journalism, Communication
Charles Schwab December 2013 - Present
Fleming Wealth Strategies, LLC May 2012 - December 2013
USAA March 2010 - October 2011
Charles Schwab June 2003 - February 2010
American Express Financial Advisors 2001 - 2003
Education
Gonzaga University 1994 — 1998
BA, Political science
USAA August 2015 - Present
Cigna February 2014 - August 2015
JPMorgan Chase & Co. March 2010 - February 2014
Wells Fargo Home Mortgage October 2009 - March 2010
TD Banknorth Leasing April 2007 - June 2009
Skills
Mortgage Underwriting, Employee Training
Education
Grand Canyon University 2015 — 2017
Bachelor’s Degree, Business
Southern New Hampshire University 2013 — 2015
Associate’s Degree, Business Administration and Management, General
USAA April 2015 - Present
USAA August 2012 - April 2015
USAA September 2006 - August 2012
USAA January 1999 - September 2006
Skills
IT Service Management, SharePoint, Project Management, Software Documentation, Process Improvement, Leadership, Troubleshooting, IT Management, Integration, SQL, Security, SDLC, Vendor Management, Program Management, Visio, Disaster Recovery, Active Directory, Business Analysis, System Administration, ITIL
Education
Gonzaga University 2012 — 2014
Master of Arts (M.A.), Communication and Leadership
Our Lady of the Lake University 1997 — 2000
Bachelor of Science, Computer Information Systems
USAA July 2015 - Present
USAA June 2012 - July 2015
USAA December 2010 - June 2012
USAA January 2005 - December 2010
Skills
Management, Leadership, Sales, Customer Service, Property & Casualty..., Mortgage Lending, Banking, Risk Management, Business Analysis, Financial Services, Loan Origination, Insurance, Team Building, Call Centers, Coaching, Team Leadership, Strategic Planning, Business Process...
Education
Grand Canyon University 2015 — 2017
Master of Science (M.S.), Leadership
Grand Canyon University 2008 — 2010
Bachelor's, Applied Management, Summa Cum Laude
SnapAV July 2013 - Present
The Weather Channel July 2012 - July 2013
Kforce Technical Staffing April 2011 - June 2013
USAA July 2009 - July 2012
Globus Medical December 2008 - June 2009
merrill lynch November 2008 - December 2008
Skills
Agile Methodologies, SQL, AJAX, CSS, Unix, Web Development, jQuery, JavaScript, XML, Linux, Java, Microsoft SQL Server, Databases, MySQL, XHTML, Digital Video, User Experience, Front-end, HTML 5, Software Development, YUI, HTML5
Education
Governors State University 2006 — 2008
masters, Computer Science
USAA July 2012 - Present
USAA July 2004 - July 2012
USAA September 2001 - July 2004
ASM 2000 - 2001
Skills
Insurance, Call Centers, General Insurance, Underwriting, Claim, Property & Casualty..., Human Resources, Mortgage Lending, Casualty, Risk Management
Education
Grand Canyon University 2008 — 2010
Masters of Science, Leadership
Western International University 2002 — 2004
BS
USAA April 2011 - Present
Animal Health Services October 2004 - January 2011
Arbonne International January 2009 - March 2010
Education
Lake Braddock 1976 — 1977
Grand Canyon University
Business Administration and Management, General
AIG July 2014 - Present
USAA November 2013 - April 2014
Vanguard September 2010 - October 2013
Camp Takajo June 2009 - August 2009
Special Olympics Arizona, Inc. December 2006 - January 2007
Quality Equipment & Spray April 2005 - August 2006
Skills
Leadership, Non-profits, Event Planning, Marketing, Customer Service, Teaching, PowerPoint, Public Speaking, Microsoft Office, Microsoft Excel, Training, Management, Recruiting, Team Building, Social Media, Team Leadership, Time Management, Nonprofits
Education
Grand Canyon University 2011 — 2013
Master of Business Administration (M.B.A.)
Graceland University 2006 — 2009
Bachelors of Arts, Business Administration and Economics
USAA June 2015 - Present
USAA February 2012 - Present
USAA January 2004 - June 2010
Skills
Customer Service, Leadership, Sales, Process Improvement, Banking, Project Management, Team Building, Insurance, Financial Analysis
Education
Grand Canyon University 2012 — 2015
Bachelor of Arts (B.A.), Psychology
Grand Canyon University
Bachelor's degree, Psychology
Burns & Wilcox November 2014 - Present
Liberty Mutual Insurance April 2013 - October 2014
USAA September 2010 - March 2013
The Home Depot April 2009 - September 2010
Ellermann Schick & Bruno March 2007 - January 2009
Residential Design Group May 2001 - March 2007
United States Marine Corps July 1999 - July 2005
James Madison Cutts February 2000 - March 2001
Skills
Banking, Credit, Loans, Financial Analysis, Microsoft Office, Insurance, Credit Analysis, Risk Management, Customer Service, Finance, Underwriting, Strategic Financial..., Outlook, General Insurance, Liability, Microsoft Excel
Education
Grand Canyon University 2012 — 2014
Bachelor of Science (B.S.), Finance, General
Chandler-Gilbert Community College 2009 — 2012
Finance
USAA September 2014 - Present
USAA March 2013 - September 2014
USAA September 2009 - March 2013
Cardinal Glass Industries January 2009 - September 2009
United States Marine Corps June 2006 - January 2009
United States Marine Corps November 2005 - June 2006
United States Marine Corps October 2005 - November 2005
United States Marine Corps May 2005 - October 2005
United States Marine Corps May 2004 - May 2005
United States Marine Corps June 2002 - May 2004
Skills
Team Leadership, Command, Project Planning, Military Experience, Cross Functional Team..., Team Building, Project Management, Leadership Development, Solid Presentation..., Employee Training, Team Facilitation, Executive Facilitation, Brainstorm Facilitation, Facilitations, Strategic Planning, Leadership
Education
Grand Canyon University 2005 — 2008
MBA Finance, Business Administration
The Citadel 1998 — 2002
BS, Business Administration
USAA April 2013 - Present
Education
Gonzaga University 2009 — 2012
Master's degree, Organizational Leadership
University of North Florida - College of Business Administration 1989 — 1993
B.A., Management and Marketing
US Army Reserve January 1989 - Present
USAA June 2002 - December 2014
State of Arizona 2001 - 2002
NEXTEL 2000 - 2001
Skills
q, Leadership, Security Clearance, Military, Operational Planning, Team Building, Army, Military Experience, Command, Team Leadership, DoD, Program Management, Intelligence Analysis, National Security, Force Protection, Military Training, Government, Defense, Leadership Development, Process Improvement, Training, Microsoft Office, Organizational..., Physical Security, Operations Management, Top Secret, Weapons, Counterterrorism, Afghanistan, Project Management, Tactics, Counterinsurgency, Information Assurance, Customer Service, Customer Experience, Team Development, Sales Management, Customer Satisfaction, Staff Development, Change Management, Homeland Security, Negotiation, Organizational..., Public Speaking, Event Planning, Quality Assurance, Quality Management, Quality Control, Public Relations, Strategic Planning
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Naval Postgraduate School 2010 — 2010
Security, Stability and Development in Complex Operations (SSDCO), Civil Affairs
University of Phoenix 2002 — 2004
Master of Arts (M.A.), Organizational Management
Roger Williams University 1990 — 1994
Bachelor of Administration of Justice (B.A.), Administration of Justice
USAA June 2011 - Present
USAA February 2010 - May 2011
Education
Grand Canyon University 2011 — 2015
Bachelor of Business Administration (BBA), Business/Commerce, General
USAA 2006 - Present
Skills
Networking, Leadership, Financial Planning, Investment Banking, Risk Management, Wealth Management, Retirement Income..., Estate Planning, Income Tax, Tax Preparation, Consumer Lending, Mortgage Lending, Woodworking, Carpentry, Flooring, Electrical, Plumbing, Strategic Financial..., Electricians, Retirement, Retirement Planning, Investments, Financial Services, Mutual Funds, Portfolio Management, Series 7, Insurance, Financial Analysis, Asset Allocation, Asset Managment, Fixed Annuities, Investment Advisory, Investment Strategies, Uniform Combined State..., Financial Planners, 401k, FINRA, Life Insurance, Series 65, Long-term Care, Loans, Underwriting, Banking, Financial Advisory, Relationship Management, Credit, Series 24, Wealth, Small Business, Alternative Investments
Education
Grand Canyon University 2015 — 2016
Master of Business Administration (MBA)
Grand Canyon University 2013 — 2015
Master of Science Accounting (MSA), 3.8 GPA
Virginia Military Institute 1990 — 1994
Bachelor Of Arts, Modern Languages, 3.2 GPA
Gateway Foundation Alcohol and Drug Treatment Centers August 2013 - Present
Alice Counseling Center January 2012 - Present
USAA 1972 - 2001
U.S. Army 1968 - 1972
Skills
Mental Health, Family Therapy, Substance Use Disorders, Case Management, Addiction Recovery, Chemical Dependency, Relapse Prevention, Substance Abuse..., Addictive Disorders, Post Traumatic Stress, Cognitive Restructuring, Stages of Change, Dual Diagnosis, DSM-IV, Adjustment Disorders, Recovery Coaching, Reality Therapy, Group Therapy, Counseling Psychology, Individual Counselling, Harm Reduction, Research, Treatment, Crisis Intervention, Interventions, Mental Health Counseling, Adolescent Therapy, Case Managment, Biopsychosocial..., Adolescents, Customer Service, Social Services, Alcoholism, Therapeutic Crisis..., Motivational..., Anger Management, Residential Treatment, Microsoft Office, Public Speaking, Teaching, Management, Project Management, Leadership, Budget Process, Contract Negotiation, Business Process...
Education
The University of Texas at San Antonio 1977 — 1979
Business Law and Political Science
Texas A&M University-Kingsville 1963 — 1967
BS
Grand Canyon University
Master of Science (MS), Substance Abuse/Addiction Counseling
CIGNA July 2012 - Present
CIGNA July 2012 - Present
Waste Management March 2012 - July 2012
Merrill Lynch July 2011 - December 2011
Charles Schwab July 2007 - July 2011
Charles Schwab 2007 - 2011
USAA January 2005 - July 2007
USAA May 2004 - July 2007
American Express May 2002 - January 2005
Education
University of Phoenix 2007 — 2009
MBA, Bunsiness Management
Texas A&M University-Kingsville 1997 — 2002
Bachelors, Finance
Grand Canyon University
B.A, Accounting
Texas A&M Kingsville
B.A, Finance
University of Phoenix
MBA, Business
USAA May 2004 - Present
Occhiali da Sole March 2003 - May 2004
Skills
Sales, Customer Service, Consumer Lending, Underwriting
Education
Grand Canyon University 2013 — 2014
Master's Degree, Organizational Leadership, A
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Grace Community
Rio Salado College
USAA August 2013 - Present
USAA April 2011 - August 2013
Skills
Banking, Insurance, Loans, Credit, Property, Loan Origination, Credit Cards, Customer Service, Consumer Lending, Retail Banking, Financial Services, Finance, Underwriting
Education
Grand Canyon University 2015 — 2016
Master of Business Administration (M.B.A.), Organizational Leadership
Grand Canyon University 2011 — 2014
Bachelor of Business Administration (BBA), Organizational Leadership
Peoria high school
USAA October 2006 - Present
Discover Card January 2006 - October 2006
Olive Garden January 2005 - November 2005
Skills
Customer Service, Training, Sales, Insurance, Organization &..., Innovation Development, Leadership, Communication
Education
Rio Salado College 2007 — 2010
Associates of General Studies
Grand Canyon University
In Process
USAA February 2006 - Present
Skills
CFP®, Series 7, Series 4, Series 24, Series 53, Series 66, AZ Life and Health..., AAMS®, CRPC®
Education
Grand Canyon University 2009 — 2011
Bachelor of Science (B.S.), Applied Management
High Technical Institute
Associate's degree, Computer Networking
YMCA January 2010 - July 2012
State of Mississippi Youth Court July 2011 - March 2012
USAA July 2006 - November 2009
USAA July 2006 - November 2009
US Army August 1994 - October 2003
Skills
Insurance, Psychotherapy, Employee Benefits, Finance, Teaching, Courts, Child Development, Public Speaking, Customer Service, PowerPoint, Leadership Development, Training, Research, Community Outreach, Critical Thinking, Conflict Resolution, Coaching, Team Building, Nonprofits, Leadership, Microsoft Excel, Microsoft Word, Strategic Planning, Analysis, Time Management, Fundraising, Organizational..., Data Analysis, Access, Policy, Investments, Program Management, Government, Staff Development, Administration, Organizational..., Supervisory Skills, Volunteer Management, Outlook, Workshop Facilitation, Team Leadership, Teamwork, Higher Education, Program Development, Risk Management, Data Entry, Employee Relations, Community Development, Recruiting, Social Networking
Education
Grand Canyon University 2011 — 2013
USAA 2010 - 2012
US Census Bureau April 2010 - August 2010
Apollo Group June 2007 - March 2008
Avnet Technology Solutions 2005 - 2006
Home Loan Network 2003 - 2004
Skills
Loans, Sales, Accounting, Investments, Finance, Customer Service, Microsoft Excel, Public Speaking, Management, Leadership, Microsoft Office
Education
Grand Canyon University 2014 — 2016
Bachelor of Science in Accounting, Accounting
Rio Salado College 2010 — 2011
Automobile Insurance: Customer Service, Insurance, 4.0
University of Phoenix 2006 — 2009
Bachelor of Science (B.S.), Accounting and Finance
USAA April 2012 - Present
Take Charge America, Inc. November 2009 - March 2012
Meridian Bank April 2008 - October 2009
Skills
Mortgage Lending, Mortgage Underwriting, Process Improvement, Innovation Development, Customer Service, Coaching, Golf, Banking, Leadership, Finance
Education
Grand Canyon University 2012 — 2016
Bachelor of Science (BS), Finance and Economics, Junior Year
Moon Valley High School 1998 — 2002
Endorsement Diploma, General Studies, 9-12