Experience
Tempur Sealy International  September 2011 - Present
Sealy, Inc.   September 2011 - March 2013
Leggett & Platt, Inc.   November 2007 - September 2011
Spring Air Mattress Company  September 2003 - October 2007
7-Eleven, Inc.   November 1993 - June 2000

Skills
Sales Management, New Business Development, Advertising, Customer Service, Retail, Operations Management, Sales, Forecasting, Merchandising, Retail Sales, Sales Operations, Account Management, Selling, Leadership, Inventory Control, Management, Budgets, Marketing, Key Account Management, Direct Sales, B2B, Inventory Management, Pricing, Team Building, Sales Presentations, Cold Calling, Sales Process, Market Planning, Customer Satisfaction, P&L Management, Selling Skills, Product Development, Competitive Analysis, Trade Shows, Product Marketing, Profit, Negotiation

Education
Bryant & Stratton College
Business Management

State University of New York at Buffalo
Business Administration

Experience
Voiceovers by Gwendolyn Rogers   2014 - Present
Chicago Elderly Community   July 1991 - Present
Mary Kay Inc.  May 2011 - October 2014
City & County of Denver  October 2008 - January 2010
7-Eleven, Inc  2002 - 2007
7-Eleven, Inc  1995 - 2002

Skills
Team Building, Management, Interviews, Customer Service, Public Speaking, Time Management, Recruiting, Talent Acquisition, Hiring, Leadership, Sales, Event Planning, Policy, Training, Coaching, Administration, Marketing, Resume Writing, Leadership Development, Social Networking, Voiceovers, Strategic Planning, Budgets, Retail, Nonprofits, Outlook, Staff Development, Employee Training, Employee Relations, Account Management, Voice Over, Inventory Management, Microsoft Excel, Performance Management, Human Resources, Process Improvement, Musician, Voice Actor

Education
University of Colorado at Denver   1980 — 1986
B.S. Business, Finance

Studying Vocal Techniques
Ongoing classes to perfect craft, Narration, Audiobooks

Experience
Hospitalityfan - Social Media Management & Creative Agency   May 2011 - Present
University of North Texas  August 2014 - May 2015
Tarrant County College  January 2009 - May 2014
7-Eleven Inc.   April 2006 - January 2009
Brinker International  October 2002 - April 2006
Brinker International  October 2001 - October 2002
Brinker International  January 1997 - October 2001

Skills
P&L, Forecasting, Logistics, Planning, Purchasing, Financial Analysis, Process Improvement, Customer Service, Data Analysis, Inventory Management, Budgeting, Vendor Relations, Team Building, Supervisory Skills, Strategic Planning, Income Statement, Budgets, Sales, Event Planning, Leadership, Marketing, Management, Strategy, Project Planning, Public Speaking, Social Media, Training, Business Strategy, Supply Chain, Coaching, Operations Management, Social Networking, Customer Satisfaction, Team Leadership, Business Planning, Hospitality, Retail, Leadership Development, Social Media Strategist, Hiring, Start-ups, Analysis, Contract Negotiation, Business Development, Cross-functional Team..., Marketing Strategy, Entrepreneurship, Organizational..., Recruiting, Small Business

Education
University of Phoenix   1999 — 2001
MBA, Technology Management

Washington State University   1984 — 1989
B.A., Hotel & Restaurant Administration

Experience
Cardtronics  July 2007 - June 2008
7-Eleven Inc  April 2002 - July 2007
Suicide and Crisis Center   January 1998 - June 2007
SPRINT  January 1986 - January 2001
SPRINT  February 1990 - January 1991

Skills
Vendor Management, Business Process, Cross-functional Team..., Enterprise Software, Customer Satisfaction, Quality Management, Stakeholder Management, PMP, Business Analysis, Visio, IT Management, IT Strategy, Program Management, Business Intelligence, Business Process..., Software Project..., Requirements Analysis, PMO, SharePoint, Project Portfolio..., MS Project, CRM, Team Building

Education
LETOURNEAU UNIVERSITY
Bachelor of Science

Trident Technical College   1967 — 1969
Associate Degree

Experience
EXL Service  June 2011 - Present
Outsource Partners International (Now EXL Service)   December 2002 - June 2011
ACS  June 1996 - December 2002
7-Eleven, Inc.   October 1983 - June 1996

Skills
Outsourcing, CRM, BPO, Management, Team Management, Shared Services, IT Outsourcing, Operations Management, Vendor Management, Strategy, Business Process..., Offshoring, Process Improvement, Budgets, Business Strategy, Management Consulting, Business Analysis, Change Management, Financial Analysis, Mergers & Acquisitions, Financial Services, IT Strategy, Executive Management, Sarbanes-Oxley Act, Program Management, Accounting, Financial Accounting, Auditing, Financial Modeling, Business Transformation, ERP, Account Management, Strategic & Operational..., Capacity Planning, Resource Allocation, Contract & Agreement..., Project Planning &..., Organizational..., System Implementation, P&L Responsibility, Communicator, Problem Solver, Results Oriented, P&L Management, Strategic Planning, Contract Negotiation

Education
Texas A&M University
Bachelor's degree, Economics

Abilene Christian University

Experience
NH Learning Solutions Corporation  April 2012 - Present
New Horizons CLC  August 2011 - April 2012
New Horizons CLC  July 2005 - August 2011
7-Eleven, Inc.   January 2000 - July 2005

Skills
Team Building, Time Management, Customer Service, Outlook, Employee Relations, Hiring, Resume Writing, Account Management, Applicant Tracking..., Microsoft Office, Team Leadership, Coaching, Event Planning, Organizational..., Onboarding, Strategic Planning, College Recruiting, Technical Recruiting, Talent Acquisition, Process Improvement, MS Project, PowerPoint, Sourcing, Teamwork, Talent Management, Building Relationships, Staffing Services, Customer Satisfaction, Negotiation, Social Networking, Internet Recruiting, Coordination, Customer Relations, Vendor Management, Visio, Administration, SharePoint, HRIS, Administrative Support, Excel, Word, Interviewing, Problem Solving, Full-cycle Recruiting, Vendor Relations, Recruitment/Retention, Scheduling, Business Management, Staff Training, Recruiting

Education
Cleary University   2003 — 2004
Bachelors, Business Management

Schoolcraft College   1999 — 2003
Associates, General Business

Churchill High School

Churchill High School

Experience
7-Eleven, Inc.   March 2006 - July 2011
Pacificare of California  February 2004 - January 2006

Skills
Operations Management, Vendor Relations, Multi-unit, Retail Management, Customer Relations, Inventory Management, Profitability, Trend Analysis, Business Planning, Franchise Relations, Mentoring, Microsoft Office, Convenience Stores, Market Research, Customer Service, Coaching, Sales Growth, Inventory Control, Strategic Planning, Category Management, Problem Solving, Accountability, Employee Relations, POS, P&L, Management, Retail, Budgets, Sales Operations, Cross-functional..., Leadership, Training, Team Building, Project Management, Account Management, Cross-functional Team..., Sales, Employee Training, Customer Satisfaction, Leadership Development, Profit, Forecasting, Hiring, Merchandising, P&L Management, Business Development, Customer Retention, Recruiting, Time Management, Team Leadership

Education
Kapiolani Community College
Business Administration, Management and Operations

University of California, Irvine

Experience
Pizza Inn, Inc. & Pie Five Pizza Co.   October 2007 - Present
7-Eleven, Inc.   July 2004 - September 2007
ClubCorp, Inc.   July 1996 - June 2004
Hughes and Luce, LLP   1995 - 1996
Boys and Girls Club (Nacogdoches, TX)   1991 - 1993

Skills
Strategic Planning, Mergers, Negotiation, Project Management, Training, Marketing Strategy, Sales Management, Financial Reporting, Accounting, Performance Management, Forecasting, Contract Negotiation, Mergers & Acquisitions, Marketing, Business Strategy, Executive Management, Human Resources, Vendor Management, P&L, Team Building, Microsoft Office, Business Development, PowerPoint, Social Media, Employee Relations, New Business Development, Due Diligence, Retail, Coaching, Leadership Development, Management, Financial Analysis, Analysis, Team Leadership, Operations Management, Business Planning, Income Statement, Program Management, Budgets, Recruiting, Leadership

Education
Amberton University   2002 — 2004
MBA, Management

Southeastern Paralegal Institute   1994 — 1995
(ABA Approved), Paralegal Studies

Stephen F. Austin State University   1990 — 1994
Criminal Justice/Psychology

Experience
7-Eleven, Inc.   January 2014 - Present
7-Eleven, Inc.   July 2011 - January 2014
7-Eleven, Inc.   June 2010 - July 2011
7-Eleven  April 2007 - June 2010
7-Eleven, Inc.   April 1997 - April 2007
7-Eleven  April 1986 - April 1997

Skills
Management, Merchandising, Sales, Negotiation, P&L, Inventory Management, Retail, Forecasting, Profit, P&L Management, Team Building, Store Management, Leadership, Inventory Control

Education
Marylhurst University   1993 — 1995
BS, Business & Management

Experience
FTD Companies   2015 - Present
Neiman Marcus Group  2012 - 2014
Zale Corporation  2009 - 2012
Starbucks Coffee Company  2003 - 2008
Starbucks Coffee Company  2003 - 2008
7-Eleven, Inc.   2001 - 2003
Temerlin McClain Advertising (JCPenney)   1997 - 2000

Skills
Marketing Communications, Marketing Strategy, Brand Management, Advertising, Digital Marketing, Direct Marketing, Social Media, Public Relations, Online Advertising, Multi-channel Marketing, Product Marketing, Cross-functional Team..., Corporate Communications, Relationship Marketing, Leadership, Marketing, Retail, Strategic Planning, Merchandising, Integrated Marketing, Management, Email Marketing

Education
DePaul University   1980 — 1984

Experience
American Airlines  March 2011 - Present
Children's Medical Center  June 2010 - July 2010
7-Eleven, Inc.   June 2005 - April 2009
7-Eleven, Inc.   July 2002 - June 2005
7-Eleven, Inc.   April 1999 - July 2002
Haynes and Boone, LLP  February 1997 - April 1999
GTE INS   August 1996 - December 1996
Stream  August 1994 - August 1996

Skills
Troubleshooting, SharePoint, Technical Support, Software Documentation, Network Administration, Computer Hardware, System Administration, Hardware, Process Improvement, Project Management, Quality Assurance, System Deployment, Team Leadership, Telecommunications, VPN, Management, Software Installation, Leadership, Help Desk Support, Call Centers, Customer Service, SDLC, Service Level Agreements, Technical Documentation, Asset Managment, Inventory Control, Active Directory, Change Control

Education
Keller Graduate School of Management of DeVry University   2009 — 2010
MISM, Information Systems Management

New Horizions Computer Learning Center   2009 — 2010
A+, Net+, Security+, MCP, MCTS, MCSA, Information Systems

DeVry University   1989 — 1993
Bachelors, Electronic Engineering Technology

Experience
FedEx Services  January 2007 - Present
7-Eleven, Inc  May 2001 - December 2006

Skills
Management, Competitive Analysis, Analytics, Cross-functional Team..., Segmentation, Marketing Strategy, Product Marketing, Retail, Marketing, Strategic Planning, Pricing, Budgets, Business Analysis, Forecasting, Process Improvement

Education
University of Texas at Dallas - Naveen Jindal School of Management   2007 — 2009
MBA, Marketing

University of North Texas   1997 — 2001
BBA, Economics

Experience
AMR American Medical Response   April 2015 - Present
CROSSMARK  June 2014 - February 2015
Muniz, Richards, & Associates   January 2011 - April 2014
7-Eleven, Inc.   2007 - December 2010
Methodist Medical Center  March 2006 - August 2007
Children's Medical Center Dallas  February 2000 - January 2006
Marriott International  1991 - 2000

Skills
Onboarding, HRIS, Strategic Thinking, Recruiting, Succession Planning, Policy, Budgets, Business Strategy, Quality Control, Employee Relations, Deferred Compensation, Employment Law, Industrial Relations, Interviews, Leadership Development, FMLA, Training, HR Policies, Personnel Management, New Hire Orientations, Temporary Placement, Payroll, Leadership, Management, Human Resources, Team Building, Talent Management, Performance Management, Talent Acquisition, Employee Training

Education
University of Arkansas at Fayetteville   1989 — 1991
completed 60 hours towards a PhD, Human Resources Management/Personnel Administration, General, 3.5

Henderson State University   1987 — 1990
MBA, Human Resources, 3.5

Henderson State University   1983 — 1987
BS, Marketing/Statistics

Benton High

Experience
Spectrum Services, Inc.   October 2013 - Present
Self Employed  January 2013 - October 2013
7-Eleven, Inc.   August 2007 - January 2013
Spectrum Surveying and Engineering  January 2006 - August 2007
Save-A-Lot  1997 - 2001

Skills
Account Management, Real Estate, Leases, Negotiation, Location Intelligence, Commercial Real Estate, Due Diligence, Corporate Real Estate

Education
California State University-San Bernardino - College of Business and Public Administration   1991 — 1996
Bachelor, Administration

Experience
FOODSERVICEWAREHOUSE.COM  January 2012 - Present
7-ELEVEN, INC  January 2009 - December 2011
Anheuser-Busch  2003 - January 2009
ST. LOUIS  2003 - 2003
Kansas City  January 2001 - January 2002
Anheuser-Busch  2002 - 2002
MID-WEST   January 1996 - January 2000
MISSOURI & IOWA   January 1994 - January 1996
Anheuser-Busch  January 1993 - January 1994
Anheuser-Busch  January 1991 - January 1993

Skills
P&L, Business Planning, Marketing Strategy, Promotions, Budgeting, Stores, Product Development, Profitability, Retail, Strategic Planning, Market Planning, Multi-unit, Customer Service, Trade Shows, Convenience Stores, Category Management, Customer Relations, Franchising, Gross Profit, Planning, Merchandising, Business Analysis, Sales Growth, Portfolio Management, Annual Reports, Outdoor Advertising, Grocery, Sales Management, Event Management, Store Management, Local Marketing, Wholesale, Beer, Sales Operations, Increasing Sales, Retail Management, Microsoft Office, Administration, Territory, Food Service, Inventory Management, Profit Margins, Assortment, Profit, Pricing, Consumer Products, P&L Management, POS, Vendor Relations, Forecasting

Education
UNIVERSITY OF CALIFORNIA AT LOS ANGELES (UCLA)   1984 — 1989
BACHELOR OF ARTS, BUSINESS ECONOMICS

University of California, Los Angeles   1984 — 1989
BS, Business Economics

University City High School   1980 — 1984

Experience
Dunkin' Brands  2008 - Present
Starbucks Coffee Company  April 2004 - June 2008
7-Eleven Inc.   November 1993 - April 2004

Skills
Income Statement, Profit, Multi-unit, Retail, Franchising, Merchandising, Store Management, Loss Prevention, Inventory Management, New Store Development, Multi-Unit Management, Team Building, Franchise Consulting, Sales, Operations Management, Visual Merchandising, Forecasting, Coaching, Store Operations, Driving Results, Customer Service, Succession Planning, Sales Management, Inventory Control, New Store Openings, P&L, Hiring

Education
University of Southern California   1982 — 1986
B.S., Business Administration / Marketing

Experience
Dallas Plumbing Masters   March 2014 - Present
CPM Construction Dagen Plumbing Inc   October 2008 - March 2013
7-Eleven Inc.   April 2003 - October 2008
Palm Valley Communities   2002 - 2003
CMS Construction   2000 - 2002
US Army  October 1994 - April 2000

Skills
Construction, Construction Management, Contractors, Renovation, Contract Negotiation, Strategic Planning, Value Engineering, Contract Management, Residential Homes, New Business Development, Negotiation, Budgets, Facilities Management, Project Planning, Enforcement, Police, Supply Chain Management, Project Coordination, Business Development, Change Management, Submittals, MS Project, Project Management, Procurement, Process Scheduler, Management, Program Management, Training

Education
National University   2003 — 2008
Bachelor of Science (B.S.), Organizational Behavior Studies/Construction Management

Texas State Technical College   1994 — 1998
Associate of Arts (A.A.), Engineering

Pacific Christian High
Diploma

Experience
not listed  OperatorRG FarmJuly 2012 - Present
Frisco Heritage Museum   August 2011 - November 2011
7-Eleven Inc  2001 - 2004

Education
Texas Woman's University   2010 — 2011
MLS, Library Science

Experience
7-ELEVEN, INC  February 1998 - Present
Rosewood Hotels & Resorts  June 1988 - May 1998

Skills
Travel Management, Customer Service, Sales Management, Event Management, Merchandising, Leadership, Event Planning, Sales, Management, Human Resources, Time Management, Retail, Budgets, Loss Prevention, Profit, Income Statement, Team Leadership, Training, Store Management, Team Building, Inventory Management, Trade Shows, Logistics, Project Planning, Customer Satisfaction, Forecasting, Operations Management, Hotels, P&L

Education
Tyler Junior College   1971 — 1973
Associates, Art & Theatre

Experience
Reebok  July 2015 - Present
7-Eleven, Inc.   June 2014 - August 2014
Havas Media  May 2011 - June 2013
Havas Media  May 2009 - May 2011
Havas Media  February 2008 - May 2009
AMP Agency  January 2007 - September 2007

Skills
Digital Media, Digital Strategy, Digital Marketing, Online Advertising, Integrated Marketing, Social Media Marketing, Mobile Marketing, Media Planning, Social Media, Marketing

Education
Duke University - The Fuqua School of Business   2013 — 2015
Master of Business Administration (MBA)

College of the Holy Cross   2003 — 2007
B.A., Psychology

University of Leicester   2005 — 2006
Study Abroad

Experience
AT&T  April 2013 - Present
7-Eleven, Inc.   June 2010 - 2011
7-Eleven  January 1995 - May 2010
7-Eleven  1987 - 1995
Chief Auto Parts  1983 - 1984
United States Department of Justice  1982 - 1983
Baton Rouge City Police   1981 - 1983
7-Eleven Stores  1975 - 1983

Skills
Asset Protection, Private Investigations, Loss Prevention, Interrogation Techniques, Fraud, Interrogation, Wicklander-Zulawski..., Workplace Violence, Crisis Management, Internal Investigations, Corporate Security, Inventory Control, Interviews, Security, Retail, Training, Organized Retail Crime, Background Checks, CCTV, Crime Prevention, Team Leadership, Surveillance, Physical Security, Profit, Shrinkage, Employee Training, Criminal Investigations, Security Operations, Franchising, Certified Fraud Examiner, Income Statement, Big Box, Litigation Support, Workplace Safety, Spokesperson, Multi-Unit Management, Safety, Internal & External..., Homeland Security, Business Objects, Call Center, Legal Liability, Interviewing, Investigations, Workplace Investigations, General Liability, Fraud Investigations, Fraud Prevention, Media Spokesperson, Emergency Management

Education
Cegep de Jonquiere, PQ, Canada
French

Louisiana State University and Agricultural and Mechanical College
Criminal Justice

Experience
Fitness After 50, Welcyon   January 2015 - Present
Dish Network  September 2011 - October 2014
Dish Network  October 2006 - September 2011
Westwood Online   April 2005 - October 2006
Crum & Forster Englewood, Colorado   2003 - 2005
7 Eleven Inc.  2002 - 2003
MASON FINANCIAL SERVICES   2002 - 2003
Safeco  1997 - 2001
Safeco Insurance  1993 - 1997
Safeco Insurance  1990 - 1992

Skills
Call Center, Customer Retention, Process Improvement, Strategic Planning, Customer Satisfaction, Sales, Vendor Management, Forecasting, Account Management, Team Leadership, Direct Sales, Telecommunications, Project Management, Sales Operations, Sales Strategy, Satellite TV, Training, Risk Mitigation, Financial Analysis, Property & Casualty..., Staff Development, Leadership Development, Leadership, Incentive Programs, Presentations, Coaching, Professional Mentoring, Program Management, Auditing, Organizational Design, Organizational..., Organizational..., Negotiation, Marketing Strategy, Call Centers, Management, Fundraising, Program Evaluation, Public Relations, Collaboration, Analysis, Budgets, Marketing, Human Resources, Partner Relationship..., PRM, CRM, Project, Contract Management, Financial Reporting

Education
The University of South Dakota   1987 — 1989
Master of Business Administration (MBA), Accounting and Finance

University of Northern Colorado   1983 — 1986
Bachelors, Business Administration - Finance

Experience
EME Company, Inc   February 2012 - Present
Magic City Medical   July 2011 - February 2012
Alliance Security LLC   February 2011 - July 2011
UpLIFTD   August 2009 - January 2011
ADT Security Services  1999 - 2009
ADT Security Services  1999 - 2008
7-Eleven, Inc  July 1985 - March 1999
7-Eleven  1985 - 1999

Skills
Cold Calling, Sales, Team Building, Management, Healthcare, Human Resources, Contract Negotiation, Customer Service, Sales Management, Account Management, Sales Operations, Customer Retention, Customer Satisfaction, Recruiting, Marketing, Selling, Direct Sales, Sales Process, New Business Development, Training, Sales Presentations, Salesforce.com, B2B, Security, Leadership

Education
University of Pheonix   2000 — 2003
Business

Experience
Career Education Corporation  March 2015 - Present
Sears Holdings Corporation  August 2008 - February 2015
Sears Holdings Corporation  November 2007 - August 2008
7-Eleven, Inc.   October 2006 - October 2007
Publicis Hawkeye  November 2005 - October 2006
Walt Disney World Co.  July 1988 - November 2005
Harrah's Marina Hotel & Casino   October 1987 - June 1988
Trump Plaza Hotel & Casino  May 1986 - October 1987

Skills
Event Management, Promotions, Retail, Advertising, Entertainment Marketing, Project Management, Hotel Management, Hotel Reservations, Contract Negotiation, Cross-functional Team..., Marketing Strategy, Marketing Communications, Integrated Marketing, Team Building, Market Planning, E-commerce, Strategy, Creative Direction, Marketing, Direct Marketing, Leadership, Digital Strategy, Hotel Booking, Brand Management, Online Marketing, Management, Sales, Budgets, Time Management, Event Planning, Start-ups, Facebook, Lead Generation, Merchandising, Strategic Planning

Education
Colorado Technical University
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General

Disney Management Development Program   1993 — 1994
Walt Disney Resorts

Atlantic Cape Community College
Associate in Applied Science, Hotel & Restaurant Management

Experience
7-Eleven  June 2015 - Present
7-Eleven  July 2013 - Present
7-Eleven  February 2010 - Present
7-Eleven, Inc.   March 2006 - January 2010
7-Eleven, Inc  October 2004 - March 2006

Skills
P&L Management, Retail, Income Statement, Profit, Food, Time Management, Product Development, Forecasting, Food Service, Merchandising, Leadership, Inventory Management, Store Management, Budgets, Multi-unit, Management, Franchising, Team Building, Negotiation, Marketing, Strategy, Customer Insight, Sales, Pricing, Inventory Control, Strategic Planning, Operations Management, Grocery, Cross-functional Team..., Customer Satisfaction, Purchasing, Business Planning, Hiring, Sales Management, Sales Operations, POS, Training, Loss Prevention, Market Planning, P&L, National Accounts, FMCG, Brand Management, Catering

Education
Eastern Oregon University   1979 — 1984
BS Business Economics, Economics, Marketing

Experience
SpartanNash  December 2012 - Present
Daymon Worldwide  August 2011 - December 2012
7-Eleven Inc  March 2008 - July 2011
Dawn Food Products  May 2003 - January 2008
Fleming Companies  October 1989 - May 2003

Skills
Merchandising, Marketing, Grocery, Income Statement, Retail, Private Label, Forecasting, Inventory Management, Pricing, Consumer Products, Sales Management, Food, Supply Chain Management, Profit, Product Development, Sales, P&L Management, Inventory Control, Advertising, Strategic Planning, Management, Marketing Strategy, Negotiation, Strategy, CRM, Sales Process, Wholesale, Food Service, Leadership, Procurement, Key Account Development, Time Management, Purchasing, Frozen Food, Logistics, Business Strategy, Budgets, Business Development, FMCG, Direct Store Delivery, IRI, Supermarkets, Market Planning, Sales Operations, Key Account Management, Cross-functional Team..., Pricing Strategy, Competitive Analysis, Shopper Marketing, National Accounts

Education
University of Louisville
BS Business Administration, Accounting

st xavier hs

Experience
GS Services, LLC   December 2010 - Present
Centex Homes  January 2003 - October 2010
7-Eleven, Inc  September 1999 - February 2002

Skills
ADP ReportSmith, Payroll

Education
University of Phoenix   2007 — 2008

Experience
MW Consulting  December 2012 - Present
Accessory Hut   January 2012 - Present
ALT, INC. / BLPS, INC.   August 2008 - January 2013
COUNTER CULTURE  March 2007 - August 2008
7-ELEVEN, INC  December 2004 - February 2007
MANNATECH, INC.   July 2003 - December 2004
DST Systems  April 2002 - July 2004
ADT  March 1996 - April 2000

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, Project Management, Budgets, Administrative..., Strategic Planning, Process Improvement, SAP, Team Building, Event Planning, Office Management, Visio, Project Planning, Purchasing, Teamwork, WordPress, Zendesk, Infusionsoft, Training, Proposal Writing, Human Resources, Negotiation, Scheduling, Policy, Hiring, Management, Marketing, Presentations, Time Management, Nonprofits, Research, Social Media, Writing

Education
Texas Woman's University   2002 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.75 GPA

Texas Woman's University   1994 — 1998
Bachelor's degree, Business Administration and Management, General

Experience
7-Eleven, Inc.   January 1994 - Present
7-Eleven, Inc.   January 1994 - Present
7-Eleven, Inc.   January 1989 - Present
7-Eleven  November 1982 - Present
7-Eleven  2011 - 2011
7-Eleven  January 1986 - January 1989
7-Eleven, Inc.   January 1984 - January 1986
7-Eleven, Inc.   November 1982 - January 1984

Skills
Succession Planning, Leadership Development, Cross-functional Team..., Onboarding, Budgets, Operations Management, Public Relations, Social Media, Performance Management, Sales, Customer Service, Recruiting, Negotiation, Retail, Strategy, Profit, Store Management, Customer Satisfaction, Call Centers, Management, Analysis, Loss Prevention, Merchandising, Program Management, Franchising, Policy, Income Statement, Entrepreneurship, Project Management, Process Improvement, Public Speaking, P&L

Education
Ashford University   2010 — 2013
Bachelor of Arts (BA), Organizational Management

Dallas Baptist University

Experience
J. Scott Robertson Retail Consulting, LLC.   January 2013 - Present
Self Employed  May 2012 - December 2012
7-Eleven, Inc.   February 2008 - December 2011
7-Eleven, Inc.   February 2008 - December 2011
7 Eleven Inc.  January 2000 - February 2008

Education
Eastern Washington University
BA Political Science / Speech Communication, International Relations and Affairs

Experience
QIAGEN  November 2010 - Present
West Coast Music Academy, LLC   January 2008 - Present
Decurion Corporation (ArcLight Cinemas, Pacific Theatres, Robertson Properties Group)   March 2006 - February 2009
Insituform Technologies & Decurion Corporation   September 2005 - March 2006
Aramark  March 2004 - September 2005
7-Eleven, Inc  January 2001 - March 2004
Sapient  1999 - December 2000
Cambridge Technology Partners  January 1998 - December 1999
ProStaff  October 1995 - January 1998

Skills
Succession Planning, Talent Management, Talent Acquisition, Recruiting, Organizational..., Human Resources, Employee Engagement, Coaching, Sourcing, HR Consulting, Project Management, Contract Negotiation, Team Building, Employment Law, Employee Relations, Employer Branding, Performance Management, Interviews, Management, Leadership Development, Applicant Tracking..., Change Management, Hiring, Training, Personnel Management, Employee Benefits, Leadership, Program Management

Education
USC
BA, Psychology

Univ. of Denver
MA, Psychology & Education

Experience
Red Robin  December 2014 - Present
ServiceMaster Clean  November 2013 - December 2014
FM Facility Maintenance  November 2009 - November 2013
7-Eleven, Inc.   August 2006 - November 2009
7-Eleven  August 1998 - August 2006
Valley Mortgage   September 1996 - August 1998
Independent Sales Rep  January 1996 - August 1996
Major's Western Outfitters   September 1991 - January 1996

Skills
Retail, Operations Management, Income Statement, Profit, Inventory Management, Team Building, Budgets, Merchandising, Inventory Control, Management, Team Leadership, Leadership, Customer Satisfaction, Contract Negotiation, Strategic Planning, Project Planning, Process Scheduler, Sales, Negotiation, Building Relationships, Procurement, Forecasting, Facilities Management, Marketing, Purchasing, Pricing, Project Management, Training, Strategy, P&L

Education
Portland State University - School of Business   2010 — 2013
Master of Business Administration (MBA), Entrepreneurship Concentration, 3.77

George Fox University   1996 — 1998
Bachelor of Science (BS), Business Administration and Management, General

Y-C High

Y-C High

Y-C High

Experience
7-Eleven, Inc.   June 2004 - Present
Clements, Allen, Woods & Margolis, P.C.   June 2000 - June 2004
Cushman & Wakefield  October 1999 - June 2000
J. C. Penney   February 1993 - August 1999

Skills
Litigation Support, Due Diligence, Notary Public, Real Estate, Document Review, Corporate Law, Management, Commercial Real Estate, Westlaw, Leases, Legal Research, Organization

Education
Collin County Community College

Dallas County Community College

Texas Woman's University

Experience
Orthofix, Inc.   August 2015 - Present
Frito-Lay North America, Inc.   November 2012 - August 2015
St. Jude Medical Neuromodulation  August 2008 - September 2012
Gunnstaks Law Office   May 2008 - August 2008
HIT Entertainment  August 1996 - April 2008
Lyrick Studios, Inc   September 1994 - August 1996
7-Eleven, Inc  August 1984 - September 1994

Skills
Corporate Law, Licensing, Cross-functional Team..., Software Documentation, Legal Writing, Legal Research, Intellectual Property, Copyright Law, Document Drafting, Litigation, Trademarks, Patents, Corporate Governance

Education
Professional Development Institute at UNT
Paralegal Certificate

University of North Texas
Bachelor of Business Administration

Experience
7-Eleven Inc  July 2009 - May 2015
Education4All   January 1998 - June 2009
Cash America Intl   2005 - 2009
KVS Inc.   December 2003 - April 2005
AMR  1995 - 2003
American Airlines Maintenance Academy   April 1990 - December 1995
Montgomery County Career Technical Center   July 1985 - April 1990

Skills
Organizational..., Instructional Technology, Instructional Design, ADDIE, Learning Management..., E-Learning, Instructor-led Training, Leadership Development, Blended Learning, Educational Consulting, Project Planning, Project Management, Budget Management, Client Expectations..., Training Delivery, Third Party Vendor..., Captivate, Camtasia, Storyline2, Articulate Presenter, Articulate Engage, Authorware, Photoshop, Adobe Creative Suite, Employee Training, Leadership, Training, Management, Team Building, Coaching, Admissions, Aviation, Aircraft Maintenance

Education
The Ohio State University   1985 — 1990
Certificate Program, State of Ohio, Vocational Technical Education

Experience
7-Eleven, Inc.   June 2010 - Present
7-Eleven, Inc.   April 2009 - May 2010
BP  November 2006 - August 2008
BP  2003 - 2006
BP  2002 - 2003

Skills
Merchandising, Market Planning, Strategy, Income Statement, Retail, Inventory Management, Pricing, Forecasting, Strategic Planning, Team Building, Sourcing, Sales Management, Purchasing, Project Management, Vendor Management, New Business Development, Cross-functional Team..., Procurement, Negotiation, Supply Chain Management, P&L Management, Contract Negotiation, Marketing, Competitive Analysis, Profit, Sales, Management, Leadership, Store Management, Grocery, Business Planning, P&L

Education
Seikei University   1987 — 1991
BA, Politics

Experience
7-Eleven  April 2010 - November 2011
7-Eleven Inc.   April 2009 - November 2011
ISM-Dallas   2000 - 2011
Right Management  2008 - 2009
Commercial Metals Company-Recycling Division   December 2007 - November 2008
Commercial Metals Company  December 2006 - December 2007
Neiman Marcus  September 2004 - December 2006
GE Automation Services  August 1999 - August 2004
Currency Systems International  1992 - 1999

Skills
Supply Chain, Contract Management, Strategic Sourcing, Lean Manufacturing, Six Sigma, Negotiation, MRP, Supplier Management, Cost Reduction, Supply Chain Management, Purchasing, Vendor Relations, Contract Negotiations, Process Improvement, Inventory Management, Sourcing, Change Management, Cost Savings, Procurement, Forecasting, Logistics, ERP, Cross-functional Team..., Warehousing, Team Building, Strategic Planning, Outsourcing, Budgeting, Problem Solving, Analysis, Program Management, Supply Management, Budgets, Training, Contract Negotiation, SAP, Manufacturing, Project Planning, Vendor Management, Operations Management, Project Management, Global Sourcing, Materials Management

Education
University of North Texas   1984 — 1987
B.B.A., Marketing

Navarro College   1982 — 1984
general

Experience
7-Eleven, Inc.   April 2012 - Present
7-Eleven, Inc.   April 2010 - March 2012
Shilo Inns Suites Hotels  2001 - 2010
Marriott Vacation Club International  1994 - 2001

Skills
Marketing Strategy, Contract Negotiation, Public Speaking, Sales Management, Franchising, Management, Retail, Sales, Marketing Communications, Advertising, Account Management, Hotels, Hospitality, Leadership, Public Relations, Marketing, Social Media Marketing, Customer Satisfaction

Education
Ricks College

University of Utah
Bachelor of Arts (B.A.), Organizational Communications

Experience
7-Eleven, Inc.   March 2015 - Present
7-Eleven Inc.   June 2009 - March 2015
7-Eleven  November 2008 - June 2009
7-Eleven  November 2007 - November 2008
7-Eleven  April 2005 - November 2007

Skills
Team Building, Income Statement, Retail, Strategic Planning, Merchandising, Process Improvement, Project Management, P&L Management, Team Leadership, Leadership, Operations Management, Forecasting, Cross-functional Team..., Management, Budgets, Inventory Management, Coaching, Contract Negotiation, Vendor Management, Program Management, Change Management, Integration, IT Strategy, Strategy, SDLC, Outsourcing, Business Analysis, Business Process..., Training, Logistics, Project Planning, Business Planning, CRM, PMO, ERP, Business Intelligence, Executive Management, Project Portfolio..., Product Development, Business Process, Business Strategy, Management Consulting, Analysis, IT Management, Start-ups, E-commerce, POS, Pricing, Enterprise Architecture, Product Management

Education
Adams State College   1974 — 1978
BA, Business Administration

Experience
Brinks Inc  November 2013 - Present
Electronic Transaction Consultants Corporation (ETC Corporation)   September 2012 - Present
Michaels Stores, Inc.   May 2011 - December 2012
7-Eleven, Inc  April 2000 - February 2010
sealand dallas   1995 - 2000
Sealand Logistics Solutions   1994 - 2000
sealand  1990 - 1995
Sealand Shipping   1988 - 1990

Skills
SDLC, Vendor Management, Requirements Gathering, Requirements Analysis, Integration, SharePoint, Strategy, Data Warehousing, Microsoft SQL Server, Testing, User Acceptance Testing, Software Documentation, Project Management, Process Improvement

Education
University of North Texas
BS, Computer Science

Experience
Bank of America  2011 - Present
Baylor Health Care System  2009 - 2010
7-Eleven, Inc  November 1998 - April 2009

Education
The University of Texas at Arlington - College of Business

Experience
Vision Life Now Consulting, LLC   January 2002 - Present
20/20 DiversityNET Diversity Empowerment Group- Powered by Vision Life Now Consulting LLC   2012 - Present
State Representative Chris Turner, Workforce Solutions Task Force   2014 - Present
North Texas Minority Chamber of Commerce (NTMCC) Board of Directors   2011 - 2014
Apollo Group - University of Phoenix  2004 - 2010
7-Eleven Inc.   1999 - 2001

Skills
Coaching, Budgeting, Career Development, Employee Relations, Higher Education, Community Relations, Public Relations, Media Relations, Event Planning, Customer Relations, Multicultural, Event Management, Social Media, Crisis Communications, Strategic Planning, Corporate Communications, Performance Management, Press Releases, Public Speaking, Customer Service, Fundraising, Promotions, Internal Communications, Marketing Communications, Advertising, Writing, Strategic Communications, Negotiation, Talent Management, Mentoring, Organizational..., Hiring, Leadership Development, Change Management, Team Building, Succession Planning, Publicity, Planning, Forecasting, Non-profits, Market Planning, Supervisory Skills, Issues Management, Inventory Management, Problem Solving, Administration, Recruiting, Project Planning, Leadership, Talent Acquisition

Education
University of Phoenix- Dallas Campus, School of Business
MBA, Master of Business Administration, School of Business

University of Phoenix - Dallas Campus
Master of Management, Human Resources Management

University of Central Arkansas
B.B.A., Marketing

Experience
RGIS  June 2014 - Present
7-Eleven, Inc.   November 2012 - August 2013
Jewelry Repair Enterprises-exclusive franchisor of Fast Fix Jewelry and Watch Repairs   August 2011 - February 2012
Rick Case Automotive Group  September 2009 - July 2011
Mrs. Fields Famous Brands  August 2006 - January 2009
Dunkin' Brands  December 2003 - May 2006
ABRA Enterprises, Inc. dba Schlotzsky's Deli   July 1997 - July 2003
McDonald's Corp.   July 1975 - February 1997

Skills
Strategic Planning, Process Improvement, Franchise Consulting, Profit & Loss Management, Presentation Skills..., Team Leadership, Commercial Pilot, Leadership, Training, Recruitment & Retention, Expense Control, Sales Building, People Development, Communication, P&L Management, Performance Assessment, Standards Compliance, Integrity, Sales, Income Statement, Management, Profit, Expense Management, Cross-functional Team..., Coaching, Entrepreneurship, Marketing, Commercial Aviation, Franchising, Strategy, Business Planning, Customer Satisfaction, Retail, Presentation Coaching, Employee Training, Negotiation, Human Resources, Time Management, Analysis, P&L, Operations Management, Team Building, Inventory Management

Education
Excelsior College
Bachelor of Science (BS), Business Administration

Experience
B29 Investments   October 2013 - Present
Aguirre Roden, Inc.   January 2012 - October 2013
7-Eleven, Inc.   October 2011 - January 2012
Aguirre Roden, Inc.   June 2009 - October 2011
North Texas Tollway Authority  July 2006 - March 2009
North Texas Tollway Authority  April 2001 - July 2006
Drug Emporium  November 1995 - March 2001
Wyatt's Cafeterias   August 1994 - November 1995
American Remodeling, Inc.   September 1990 - August 1994
Fox Computers   June 1988 - September 1990

Skills
Accounts Payable, Team Leadership, Supervisory Skills, Budgeting, Forecasting, Financial Analysis, Financial Reporting, General Ledger, US GAAP, Data Analysis, Oracle, PeopleSoft, nVision, JD Edwards, Excel - Advanced, Process Improvement, Managing Employees, Data Mining, Query, Attention To Detail, Year End Close, Month End Close, Retail Industry, FX..., Report Writing, Efficiency Management, Bond Transactions, Software Conversions, Public Accounting, Capital/Fixed Assets, Payroll Processing, Financial Accounting, Cash Management, Audit Coordination, Sales Tax, Multi-State Tax Returns, Property Tax, CPA, Account Reconciliation, Intercompany, Consolidation, Inventory, Overhead Accruals/Cost..., SEC reporting, Restaurant Industry, Construction Industry, Transportation Industry, Governmental Accounting, Lawson, SBT

Education
Lamar University   1976 — 1982
BBA, Accounting 1982

Experience
United Dairy Farmers  February 2015 - Present
Tesoro  April 2013 - January 2015
Fastrip Food Stores   March 2012 - April 2013
7-Eleven  September 2006 - February 2012
7-Eleven Inc.   March 2005 - September 2006
7-Eleven Inc.   January 2004 - March 2005
7-Eleven Inc.   October 2001 - January 2004
7-Eleven INC.   May 1992 - October 2001

Skills
Merchandising, Profit, Retail, Sales, Multi-unit, Grocery, P&L Management, Inventory Management, Visual Merchandising, Inventory Control, Forecasting, Pricing, Store Operations, Sales Management, Team Building, Product Development, Retail Category..., Store Management, Key Account Development, Income Statement, Food, Loss Prevention, Franchising, P&L, Selling, Management, Multi-Unit

Education
University of Phoenix   2007 — 2010
Bachelors of Science, Business Management, 3.91

Experience
Henley Enterprises / Valvoline Instant Oil Change   August 2011 - Present
GOODYEAR TIRE AND RUBBER COMPANY  November 2007 - August 2011
TARGET CORPORATION  June 2006 - November 2007
7-ELEVEN, INC  November 1999 - June 2006
AMY'S FLOWER SHOP   September 1997 - November 1999

Skills
Multi-unit, Profit, Retail, Merchandising, Income Statement, Franchising, Inventory Management, Inventory Control, Succession Planning, Store Management, Loss Prevention, Team Building, Customer Service, Recruiting, Operations Management, Talent Acquisition, Multi-Unit Management, Business Acumen, Employee Relations, Visual Merchandising, Customer Satisfaction, P&L, Leadership, Sales

Education
University of California, Riverside
Bachelor of Science, Business AdministrationFinance and Accounting

Experience
Statera, Inc.   August 2015 - Present
SM Energy Company  August 2010 - July 2015
Illinois Department of Financial and Professional Regulation and Illinois Department of Insurance   August 2006 - June 2010
Independent Consulting Clients   April 2004 - August 2006
7-Eleven, Inc.   July 2001 - April 2004
AT&T  February 2000 - December 2000
Anheuser-Busch, Inc.   May 1999 - February 2000
Westport Benefits LLC   October 1998 - May 1999
Former Legal Software Vendor   June 1997 - October 1998
Bryan Cave  April 1996 - June 1997

Skills
Business Intelligence, Microsoft SQL Server, Data Warehouse..., Data Management, Technical Team..., SSRS, SSIS, Business Analysis, Databases, Data Modeling, Analysis Services, SharePoint, ETL, Integration, Business Objects, Project Management, SQL, Data Visualization, BI Training, Enterprise Software, Data Warehousing, Software Development

Education
Illinois Central College
Mathematics

Experience
7-Eleven, Inc.   August 2012 - Present
Self Employed  April 2012 - August 2012
HollyFrontier Refining & Marketing   1998 - April 2012
Tosco Marketing Company  1995 - 1998

Skills
Analysis, Budgets, Contract Negotiation, Energy, Financial Analysis, Forecasting, Gas, Income Statement, Inventory Management, Logistics, Management, Negotiation, Operations Management, Petroleum, Pricing, Process Engineering, Process Improvement, Project Management, Refining, Strategic Planning, Supply Chain Management, Team Building

Education
University of Colorado Denver   2002 — 2005
MBA, Business Administration

Arizona State University - W. P. Carey School of Business   1987 — 1992
BS, Purchasing & Logistics Management

Experience
Truco Enterprises  September 2010 - March 2013
7-Eleven Inc  February 2005 - January 2010
Medical Research Council, The Gambia   December 2002 - April 2004

Skills
Inventory Management, Data Entry, Sales, Store Management, PCR, POS, Teamwork

Education
University of North Texas   2006 — 2010
BSc, Biology

Navarro College   2004 — 2006
ASc, General Studies

Experience
Mary Kay Inc.  February 2002 - Present
Logistics Systems Incorporated  March 2015 - Present
Serco  May 2014 - March 2015
Serco (formerly SI International, formerly SEI Technology, Inc)   April 2000 - May 2014
7-Eleven, Inc.   August 1999 - February 2000
UVA Health System - Radiology Department   February 1999 - April 1999
Lane Bryant  June 1996 - January 1999
PRA International  June 1998 - August 1998

Skills
Interactive Voice..., IVR, Microsoft Office, Microsoft Access, Microsoft Visio, Data Analysis, Project Delivery, Microsoft Excel, Microsoft Word, Process Improvement, Project Planning, Project Management, Business Analysis, Visio, Change Management, Contract Management, Access, Customer Service, Leadership, Program Management

Education
Virginia College   2014 — 2015
Pastry Arts

Liberty University   2007 — 2010
MBA, Leadership

University of Virginia   1995 — 1999
BA, African & African-American Studies

Experience
7-Eleven, Inc 

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, HTML, C++

Education
UTD

Experience
Pester Marketing Company  July 2015 - Present
Pester Marketing Company  March 2014 - Present
Pester Marketing  September 2011 - February 2014
7-Eleven, Inc.   March 2010 - June 2011
7-Eleven, Inc.   January 2009 - February 2010
7-Eleven, Inc.   October 2007 - December 2009
7-Eleven, Inc.   March 1991 - February 2007

Skills
MS Project, MS Office Suite, Business Management, Coaching, Financial Reporting, Inventory Management, Team Leadership, Organizing, Public Relations, Problem Solving, Teaching, Vendor Management, Multi-site, Cross-functional..., Analysis, Team Management, Management, Policy

Education
University of Phoenix   2007 — 2008
MBA, Business Administration

University of Colorado Denver   2005 — 2007
BA, Psychology, Business

Arapahoe Community College   2001 — 2005
AA, Business

Experience
Choctaw Nation of Oklahoma  August 2013 - October 2014
SAS Retail Merchandising  2012 - 2013
7-Eleven  January 2005 - 2012
7-Eleven, Inc.   January 2002 - January 2005
7-Eleven, Inc.   January 1999 - January 2002
7-Eleven, Inc.   January 1998 - January 1999
ZuZu Handmade Mexican   January 1995 - January 1998
Bassett’s Original Turkey   January 1991 - January 1995
Prudential Securities  January 1989 - January 1991

Skills
Project Management, Account Management, Bookkeeping, Customer Service, Contractors, Entrepreneurship, Economics, Financial Risk, Food, General Ledger, HVAC, Kaizen, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Negotiation, New Business Development, Contract Negotiation, Community Outreach, Problem Solving, Strategic Planning, PowerPoint, Writing, New Store Development, Inventory Management, Forecasting, Merchandising, Operations Management, Business Planning, Inventory Control, Profit, Cross-functional Team..., Store Management, Income Statement, Team Building, Grocery, Retail, Budgets, Sales, Coaching, P&L Management, Multi-unit, Franchising, P&L Responsibility, Strategy, Sales Management, Management, Start-ups, Time Management

Education
UNIVERSITY OF SCRANTON, GRADUATE SCHOOL OF BUSINESS   2010 — 2012
Master of Business Administration, Operations Management

Lynchburg College   1984 — 1988
Bachelor of Arts, English

Experience
7-Eleven, Inc.   October 1983 - Present

Skills
Store Management, Recruiting, Microsoft Office, Leadership, Customer Service, Retail, Inventory Management, Merchandising, Sales

Education
Bellevue College
Business Administration and Management, General

Experience
7-Eleven Inc.   November 2012 - Present
HEINEKEN  1988 - 2007

Skills
Management, Budgets, Retail, Advertising, Inventory Management, Process Improvement, Supply Chain Management, Operations Management, Strategic Planning, Leadership, Supply Chain, Logistics, Customer Service, Project Planning, Procurement, FMCG, Sales, Marketing Strategy, Marketing, Account Management, Market Planning, Marketing Management, Brand Management, Sales Management, Key Account Development, Trade Marketing, Consumer Products, Sales Operations, Strategy, Customer Insight, Competitive Analysis, Negotiation, Cross-functional Team..., Pricing, Shopper Marketing, New Business Development, P&L Management, Marketing Communications, Business Planning, Business Strategy, Entrepreneurship, Key Account Management, Brand Development, Business Development, Market Research, Forecasting, International Marketing

Education
University College Cork   1980 — 1984
B.Comm, Marketing, Business Finance