Experience
Association for Talent Development (formerly American Society for Training and Development)   December 2010 - Present
American Society for Training and Development   May 2010 - December 2010
Z Inc.  July 2009 - August 2010
Mathew Greenwald and Associates   June 2006 - May 2009
American Society of Travel Agents  November 2004 - June 2006
NEMA  1999 - 2004

Skills
Qualitative Research, Market Research, SPSS, Focus Groups, Marketing Research, Research, Quantitative Research, Survey Design, Segmentation, Data Analysis, Statistics, Questionnaire Design, Analytics, Customer Insight, Survey Research, Analysis, Online Research, Competitive Analysis, Economics, Marketing

Education
University of Maryland College Park   1997 — 1999
BA, Economics

The Catholic University of America   1994 — 1997
Studied Electrical Engineering

Experience
Covenant Church  February 2007 - Present
Lighthouse Leadership & Development   2003 - Present
SHRM  2010 - 2015
SHRM  2010 - 2015
SHRM  2010 - 2015
Institute for Supply Management  1997 - 2014
American Society for Quality  1997 - 2013
UMC Greenville District Board of Ordained Ministry   2010 - 2011
American Society for Training and Development   2000 - 2011
Duke University Non-Profit Management Certificate Program   1999 - 2009

Skills
Public Speaking, Leadership Development, Customer Service, Non-profits, Conflict Resolution, Budgets, Research, Event Planning, Team Building, Management, Microsoft Excel, Coaching, Leadership, Operations Management, Team Leadership, Strategic Planning, Organizational..., Nonprofits, Purchasing, Teaching, Social Networking, Social Media Marketing, Procurement, Supply Chain Management, Volunteer Management, Employee Relations, Training, Staff Development, Marketing, Mentoring, Manufacturing, Program Management, Human Resources, Negotiation, Strategy, Change Management, Recruiting, Project Management, Public Relations, Entrepreneurship, Small Business, Contract Negotiation, Program Development, Microsoft Office, Project Planning, Performance Management, Social Media, Workshop Facilitation, Event Management

Education
East Carolina University
MBA, Supply Chain Management Certificate

University of South Carolina
BA, Political Science (double major English)

Experience
Bill & Melinda Gates Foundation  July 2008 - Present
Bill & Melinda Gates Foundation  July 2002 - June 2008
Bill & Melinda Gates Foundation  July 2000 - June 2002
Bill & Melinda Gates Foundation  July 1999 - June 2000
American Society for Training and Development   August 1998 - July 1999
Leadership Institute of Seattle  1994 - 1998

Skills
Non-profits, Grants, Global Health, Philanthropy, Foundations, Nonprofits, Clarity, Strategy, Grant Administration, Leadership, Program Management, Grant Writing, Capacity Building, Management, Budgets, Cross-functional Team..., Policy

Education
Bastyr University   1993 — 1995
M.A., Applied Behavioral Science

University of the Pacific   1985 — 1989
B.A., Psychology, Human Development

Experience
Venminder   January 2015 - Present
ProfitStars  January 2012 - December 2014
Lincoln Parks Foundation   January 2009 - January 2013
Cornhusker Bank  October 2007 - December 2011
WasteCap Nebraska  June 2007 - December 2010
American Society for Training and Development   June 2006 - October 2007
Liberty First Credit Union  February 2005 - October 2007
Lincoln Chamber of Commerce  May 2003 - February 2005
Triad Broadcasting  May 2001 - May 2003
The Gallup Organization  March 1995 - April 2001

Skills
Vendor Relationship..., Vendor Management, Third Party Vendor..., Banking, Community Banking, Credit Unions, Marketing, Leadership, Strategic Planning, Strategy, Selling, Business Development, Sales, Management, Business Networking, Lead Generation, New Business Development, Sales Management, Entrepreneurship, Networking, Online Social Networking, Customer Service, Finance, Time Management, SEO, Fundraising, Executive Management, CRM, Salesforce.com, Strategic Partnerships, Project Management, Social Selling, Emotional Intelligence, Content curation, Idea Generation, Self Driven, Multitasker, Content Curating, Information Mining, Team Building

Education
Doane College   2006 — 2008
Master, of Arts in Management w/ Leadership emphasis

School of Banking
Sales and Management

Experience
-  1998 - Present
-  1998 - Present
-  1998 - Present
Monster Government Solutions  September 2013 - Present
American Society for Training and Development   August 2012 - April 2013
Monster Government Solutions  October 2011 - January 2012
Quintero Consulting   June 2010 - October 2011
Astra HR  January 2009 - June 2010
TriNet  2008 - 2009
BRG  2007 - 2008

Skills
Human Capital Management, Team Building &..., •Customer Solutions..., •Public Speaking &..., Performance Improvement, Presentations, Management, Personnel Management, Strategy, Public Speaking, Proposal Writing, Training, Team Building, Business Development, Leadership, Mentoring, Change Management, Human Resources, Talent Acquisition, Organizational..., Human Capital, Recruiting, Leadership Development, Talent Management, Nonprofits, Inter-personal, Cross-functional Team..., Entrepreneurship, Project Management, Onboarding, Marketing

Education
American University   1990 — 1993
International Relations

Capella University   2005 — 2009
BS Business, HR Management

Experience
Allstate Insurance  February 2013 - Present
TMB Consulting Initiative   January 1996 - Present
American Society for Training and Development   February 2011 - November 2011
Mallios, Rider & Goley LLP   2002 - 2011
Herndon Free Clinic   2004 - 2005
VTEC Systems   1997 - 1998
American Red Cross of Greater New York  1989 - 1994
ERS Systems   1987 - 1989
Govatos, Dunn & Borcz Advertising Agency   1985 - 1987

Skills
Program Management and..., Sales and Marketing..., Market Research and..., Powerful Communicator, Executive Development, Professional Leadership..., Instructional Design, Marketing Strategy, Blended Learning, Training Delivery, E-Learning

Education
SUNY Oneonta   1979 — 1983
Secondary Education

Experience
Healthcare Financial Management Association (HFMA)   February 2014 - Present
Greg Akroyd Consulting   December 2010 - Present
HFMA  January 2010 - November 2010
BusinessWeek  June 2009 - November 2009
SmithBucklin  April 2007 - December 2008
American Society for Training and Development   May 2003 - April 2007
American Geophysical Union  February 2001 - May 2003

Skills
Direct Mail, Promotions, Budgeting, Product Management, Segmentation, Marketing Management, Integrated Marketing, Online Marketing, Direct Marketing, Public Relations, Advertising, Marketing Strategy, Non-profits, Email Marketing, Marketing Communications, Association Management, Competitive Analysis, Lead Generation

Education
American University - Kogod School of Business
B.S., Business Administration, Marketing

Experience
Jeanne Baer Presentations   July 2013 - Present
Doane College  1995 - Present
McGraw-Hill, Harvard Business School Press, Pfeiffer, etc.   1992 - Present
Creative Training Solutions  1990 - 2013
American Society for Training and Development   January 1997 - January 2001
American Society for Training and Development, Lincoln chapter   January 1993 - January 1994
Centel, Inc.   1987 - 1990
Lincoln Convention & Visitors Bureau   1981 - 1987
University of Nebraska-Lincoln  1976 - 1981

Skills
Public Speaking..., Training & Development, Humorist, keynote speaking, Motivational Speaking, Personality Styles, Training, Customer Service, Team Building, Outstanding..., Performance Management, Staff Development, Workshop Facilitation, Employee Relations, Performance Improvement, Employee Engagement, Business Writing, Photography, Graphic Design, Creative Solutions, Conflict Resolution, Workplace Performance..., Public Speaking, Organizational..., Program Management, Employee Training, Strategic Planning, Event Management, Leadership Development, Career Counseling, Personal Development, Executive Coaching, Management, Nonprofits, Instructional Design, Research, Leadership, Editing, Management Development, Adult Education

Education
University of Colorado at Boulder   1993 — 1993
Masters-level work, in principles of Accelerated Learning.

University of Nebraska-Lincoln
Bachelor of Arts Degree, with emphases in Journalism, Graphic Art, Photography, Speech

York High School, York, Nebraska

Experience
ATD  January 2012 - Present
American Society for Training and Development   February 2011 - January 2012
American Society for Training and Development   August 2009 - February 2011

Skills
Leadership Development, Organizational..., Program Management, Workshop Facilitation, Research, Training Delivery, Instructional Design, Organizational..., Needs Analysis, Organizational..., Human Resource..., Leadership

Education
George Mason University   2007 — 2009
MA, Industrial/Organizational Psychology

UCL   2002 — 2005
BSc, Psychology

Experience
CASE  June 2010 - Present
American Society for Training and Development   September 2006 - June 2010
Automotive Aftermarket Industry Association   October 2001 - September 2006
Jackson Organization   June 2001 - October 2001

Skills
Training Delivery, SPSS, Market Research, Statistics, Analysis, Research, Nonprofits, Proposal Writing, Report Writing, Press Releases, CRM, Project Management, Qualitative Research, Quantitative Research, Data Analysis

Education
The University of Georgia   1995 — 2001
PhD, Social Psychology

William & Mary   1991 — 1995
BA, Psychology

Experience
Association for Talent Development (ATD)   March 2012 - Present
American Society for Training and Development   March 2011 - August 2014
American Society for Training and Development   June 2009 - March 2012
AppleOne  February 2008 - May 2009
University of South Carolina Alumni Assn.   May 1999 - January 2008

Skills
Coaching, Program Management, Non-profits, Fundraising, Training, Project Management, Event Planning, Recruiting, Curriculum Design, Social Media, Leadership, Staff Development, Press Releases, Event Management, Meeting Planning, Volunteer Management, Nonprofits, Strategic Communications, Public Relations, Public Speaking, Leadership Development, Higher Education, Executive Coaching, Workshop Facilitation, Volunteer Recruiting, Project Planning

Education
University of South Carolina-Columbia   1995 — 1999
B.A., Journalism and Mass Communications

Experience
Vacation Rental Pro   June 2009 - Present
FVRMA   2009 - Present
Vacation Rental Pros, LLC   April 2006 - Present
American Society for Training and Development   December 2010 - 2011
Bishop Realty of Northeast Florida, Inc   February 2000 - June 2010
NEFAR   2000 - 2010
Allstate Insurance Company  September 2007 - May 2009
Emaar Properties  November 1998 - February 2000

Skills
Real Estate, Hospitality, Social Media Marketing, Team Building, Marketing Strategy, Online Advertising, New Business Development, Marketing, Management, Sales, Customer Service, Advertising, Online Marketing, Strategic Planning, Entrepreneurship, Small Business

Education
Sangmyung University   1985 — 1988
BA, Fine Art

Experience
Booz Allen Hamilton  2011 - Present
Global Business Services  2010 - 2011
American Society for Training and Development   2008 - 2010
National Association of Home Builders  2007 - 2008
U.S. Chamber of Commerce   2005 - 2007
D&R International  2003 - 2005
ABS Consulting  1998 - 2003
OECD  1996 - 1998
UNESCO  1995 - 1996

Skills
Talent Management, Change Management, Performance Management, Leadership Development, Strategy, Program Management, International, Organizational..., Leadership, Employee Training, Coaching, Recruiting, Cross-functional Team..., Workshop Facilitation, Strategic Planning, Business Development, CRM, Management

Education
California School of Professional Psychology   2011 — 2016
Psy.D., Organization Development

University of East London   2013 — 2014
Master of Science (M.S.), Applied Positive Psychology, Distinction

Georgetown University   2008 — 2009
International Business Management Certificate

Schiller International University   1994 — 1995
M.A., International Relations & Diplomacy

The George Washington University   1990 — 1994
B.A., International Affairs

Experience
The JarrettWagner Group LLC   July 2014 - Present
Biztiks   July 2014 - Present
NIST Manufacturing Extension Partnership   December 2011 - July 2014
The JarrettWagner Group LLC   January 2008 - December 2011
National Association of Manufacturers  April 2002 - January 2008
American Society for Training and Development   1987 - 2002

Skills
Strategic Planning, Government, Program Management, Workforce Development, Public Policy, Non-profits, Policy, Public Speaking, Economic Development, Change Management, Organizational..., Team Building, Project Management, Training, Research, Strategic Communications, Strategy, Sustainability, Workshop Facilitation

Education
Harvard Business School   2010 — 2010
Certificate, Corporate Social Responsibility

American University
BA, International Relations, U.S. Foreign Policy

Experience
University of Pennsylvania  January 2014 - Present
St Luke's University Health Network  January 2014 - Present
Jefferson Medical College  November 2012 - Present
Accreditation Review Commission for Education of Physician Assistants (ARC-PA)   January 2011 - Present
Moravian College  July 2010 - Present
Albert Einstein Healthcare Network  September 2011 - December 2013
University of South Florida  April 2010 - October 2012
Lehigh Valley Health Network  May 2005 - September 2011
American Society for Training and Development   January 2008 - December 2010
Lehigh Valley Health Network  August 2002 - May 2005

Skills
Leadership, Leadership Development, Healthcare, Non-profits, Research, Organizational..., Curriculum Design, Public Speaking, Higher Education, Instructional Design, Teaching, Strategic Planning, Grant Writing, Nonprofits, Student Affairs, Hospitals, Community Outreach, Management, Team Building, Curriculum Development, Program Development, Event Planning, Training, Fundraising, E-Learning, Staff Development, Program Evaluation, Adult Education, Workshop Facilitation, Volunteer Management, Program Management, Coaching

Education
University of Pennsylvania - The Wharton School   2007 — 2009
Ed.D, Corporate Learning Leadership

University of Pennsylvania - The Wharton School   2007 — 2008
MS.Ed, Corporate Learning Management

Temple University   2000 — 2002
M.Ed, Organizational Development

Moravian College   1992 — 1996
BA, Management and Political Science; French Minor

Experience
HighPoint Global, LLC  December 2013 - Present
Wiley  November 2010 - December 2013
American Society for Training and Development   May 2010 - October 2010
American Society for Training and Development   August 2009 - May 2010
Freelance  2009 - 2010
Carden Jennings Publishing  2008 - 2009
Diversity Best Practices  December 2007 - January 2008
Alexander Street Press  2008 - 2008
University of Virginia Press  2008 - 2008
CQ Press  2007 - 2007

Skills
Adobe Acrobat, InDesign, QuarkXPress, Photoshop, Spanish, Microsoft Office, Editing, Mac, CMS, HTML, Publishing, Copy Editing, Books, Proofreading, Editorial, Writing, Social Media, Marketing Communications, Academic Publishing, Magazines, Advertising, Press Releases, Digital Media

Education
University of Virginia   2005 — 2009
B.A., English, Media Studies

New York University   2009 — 2009
Certificate, Publishing

Experience
Apex Performance Solutions, LLC  November 2001 - Present
Microsoft Corporation  2003 - 2014
Microsoft Licensing  2003 - 2010
ASTD Sierra Nevada Chapter   2005 - 2007
Accenture  April 2005 - January 2006
American Society for Training and Development   2005 - 2006
Productivity Point International  April 1996 - November 2001
Wings 'N' Things   November 1986 - April 1994

Skills
Technical Writing, Project Management, Social Media, Program Management, Training, Leadership, Software Documentation, Management, Integration, Project Planning, Analysis, Recruiting, Testing, Proposal Writing, Process Improvement, Team Leadership, Software Quality..., Business Analysis, Software Project..., Change Management, Product Management, Business Intelligence, SharePoint, E-Learning, Vendor Management, Training Delivery, Windows, Cross-functional Team..., MS Project, SDLC, Software Development, Cloud Computing, Agile Methodologies, E-commerce, Strategic Planning, Business Process..., Enterprise Software, Visio, Consulting, Agile Project Management, CRM, Business Process, Microsoft Project

Education
University of Nevada, Reno   1992 — 1997
BA

Penfield High School   1981 — 1983
Bachelor of Arts (B.A.)

Experience
SAGE Publications  November 1995 - Present
SAGE Publications India Pvt Ltd   April 2009 - December 2010
Prentice Hall  1994 - 1995
BMR Publishing Services   1991 - 1994
Thomson Delmar Learning  1989 - 1991
Prentice Hall  1980 - 1989
American Society for Training and Development   1980 - 1980
G.P. Putnam & Sons   1973 - 1979

Skills
Prospecting for..., Assessing the strategic..., Transitioning the..., Journals, P&L Management, Publishing, Academic Publishing, Books, Editorial, Textbooks, Content Management, Content Development, Online Publishing, Publications, Copy Editing, Research, Editing, Manuscript, Fact-checking, Proofreading, Management, Content Strategy, Newsletters, Copywriting, Published Author, Web Content, Ebooks, Web Content Management, Magazines, Journalism, Line Editing, Publicity, Manuscript Development, Text Editing, Creative Writing, Open Access, Blogging, Academic Journals, Feature Articles, AP Style

Education
Columbia University in the City of New York   1970 — 2000
BA, Linguistics

Oberlin College   1968 — 1970

Experience
United Way Worldwide  October 2010 - Present
Association of American Medical Colleges  May 2009 - October 2010
Myself  September 2008 - April 2009
American College of Cardiology  May 2007 - August 2008
American Society for Training and Development   April 2003 - May 2007
G. Bhalla & Associates   October 2000 - January 2001
MVA Research   May 1998 - May 1999
Lowe Adventa   October 1995 - October 1997

Skills
SPSS, Focus Groups, Market Research, Microsoft Office, MS Project, Fundraising, Marketing, Strategy, Nonprofits, Marketing Strategy, Qualitative Research, Management, Customer Insight, Segmentation, Analysis, Dreamweaver, VOVICI/ VERINT - Expert, Customer Attrition and..., Customer Segmentation, Advanced Statistical..., Factor and Cluster..., In-depth interviews, Oracle SQL Developer, Research, Data Analysis, Quantitative Research, Survey Research, Advertising Research, Brand Management, Survey Design, Analytics, Online Research, Data Collection, Manage Client..., Marketing Research, Project Management, Competitive Intelligence, Questionnaire Design, Competitive Analysis, Leadership, Strategic Planning, Public Speaking, Program Management

Education
University of Maryland - Robert H. Smith School of Business   2000 — 2002
Master of Business Administration (M.B.A.)

State University of Management (SUM)
BS, Sociology

Experience
Ad Astra Recovery Services, Inc   January 2015 - Present
Caroline Hazen Consulting   February 2011 - Present
Private Home  November 2013 - November 2014
Undisclosed  July 2011 - April 2013
American Society for Training and Development   January 2011 - December 2012
Healthsource Global Staffing  June 2010 - December 2010
Experience Unlimited  April 2010 - June 2010
Job Connections  March 2010 - June 2010
Upland Development LLC and VIVO LLC   January 2010 - March 2010
Upland Development LLC   September 2009 - December 2009

Skills
Organizational..., Career Management, Employee Relations, Performance Management, Leadership Development, Human Resources, Employee Benefits, Public Speaking, Program Management, Training, Career Development, Coaching, Employee Training, Personnel Management, Interviews, Workshop Facilitation, Leadership, Change Management, Training Delivery, Policy, Management, Analysis, Staff Development, New Hire Orientations, Recruiting

Education
California State University-East Bay   2007 — 2009
MPA, Human Resource Management / Organizational Change

California State University-Hayward
Bachelor of Arts (B.A.), Speech Communication

Experience
Virginia Utility Protection Service  April 2002 - Present
American Society for Training and Development   October 2008 - December 2010
Habitat for Humanity International  2006 - 2008

Education
Radford University
Psychology

Virginia Western Community College

Experience
Head, Heart and Hands Engagement Collective   2014 - Present
Community Health Centers, Inc.   2012 - 2014
Pershing, LLC, a BNY Mellon Company   2010 - 2012
ASTD  2010 - 2011
American Society for Training and Development   2008 - 2011
CHEP USA, Inc.   2008 - 2010
A. Duda & Sons, Inc.   2006 - 2008
Central Florida Chapter, American Society for Training and Development   2005 - 2007
Universal Orlando Resort  1998 - 2006

Skills
Leadership Development, Organizational..., Needs Analysis, Organizational Learning, Onboarding, Talent Management, Performance Management, Coaching, Performance Consulting, Training Delivery, Human Resources, Succession Planning, Culture Change, Workshop Facilitation, Team Building, Instructional Design, Organizational..., Performance Improvement, Strategic Planning, Team Leadership, Career Development, Staff Development, Learning Management, E-Learning, Employee Engagement, Strategy, Leadership, Training, Employee Relations, ADDIE, Interviews, Change Management, New Hire Orientations, Employee Training, Management Development, Executive Coaching, Blended Learning, Instructor-led Training

Education
University of Central Florida   1985 — 1990
Bachelor of Arts, Communication

Experience
National Association of Corporate Directors (NACD)   February 2015 - Present
National Association of Corporate Directors  February 2012 - Present
John Douglass for Congress – Virginia’s 10th District   September 2011 - January 2012
American Society for Training and Development   February 2011 - August 2011
National Association of Mortgage Brokers (NAMB)   September 2007 - November 2010
Washington Wizards/Washington Sports & Entertainment   November 2003 - September 2007

Skills
Non-profits, Social Media, Public Relations, Fundraising, Event Management, Marketing, Strategic Planning, Event Planning, Marketing Communications, Marketing Strategy, Leadership, Facebook, Press Releases, Leadership Development, Coaching, Social Media Marketing, New Business Development

Education
John Carroll University   1998 — 2003
Bachelor of Arts, Communication

Saint Ignatius High School   1994 — 1998

Experience
The Cambridge Coaching Collaborative   January 2005 - Present
Rob Kanzer Seminars LLC   July 1981 - Present
Billerica Alliance   2013 - 2014
Billerica Alliance   2013 - 2014
Billerica Alliance   2013 - 2014
Minerva Medical Communications   2003 - 2013
Medical Device Group (extended community)   2010 - 2012
Rob Kanzer Properties   2000 - 2012
American Society for Training and Development   2000 - 2012
North Shore Technology Council  2011 - 2011

Skills
Conflict Resolution, Counseling, Crisis Intervention, Problem Solving, Leadership Development, Coaching, Team Building, Executive Coaching, Mental Health, Psychotherapy, Family Therapy, Group Therapy, Talent Management, Organizational..., Strategic Planning, Mentoring, Succession Planning, Counselling, Anger Management, Change Management, Performance Management, Mental Health Counseling, Couples, Teamwork, Social Services, Emotional Intelligence, Motivational..., Employee Engagement, Customer Service, Conflict Management, Organizational..., Negotiation, Customer Relations, Mediation, Critical Thinking, 360 Feedback, Troubleshooting, Employee Relations, Culture Change, Intervention, Psychology, Leadership, Career Counseling, Nonprofits, Public Speaking, Workshop Facilitation, Program Management, Career Development, Business Coaching, Resume Writing

Education
University of Massachusetts Boston
Master's Certificate in Dispute Resolution, Mediation and Negotiation

University of Massachusetts Boston, University of Hartford
Master's Certificate in Dispute Resolution; Studies in Communications and Human Dynamics

Experience
Geri Lopker & Associates LLC   June 1995 - Present
American Society for Training and Development   2001 - Present
Chapman University/Brandman University - Chapman University System   2000 - Present
County of Orange  2003 - December 2012
Impaq, Accountability-based Transformation   2001 - December 2012
Harold Stolovitch & Associates   2000 - 2010
Sodexo  2006 - December 2009
UCI Environmental Health & Safety   2001 - 2008
Richard Change Associates   1999 - 2007
Connection by Boeing   2005 - 2006

Skills
Human Performance..., Instructional Design, Training & Development, Performance Improvement, Leadership Development, Succession Planning, Human Performance, Organizational..., Employee Training, Coaching, Workshop Facilitation, Change Management, Training, Executive Coaching, Program Management, Emotional Intelligence, Personnel Management, Management, Learning Management, Leadership, Team Building, Executive Development, Management Development, MBTI, Human Resources, Management Consulting, Employee Relations, Career Development, Facilitators, Instructor-led Training, Process Improvement, Performance Management, Strategic Planning, Organizational..., Personal Development, Performance Consulting, Talent Management, Consulting, Staff Development, Conflict Resolution, Culture Change, Analysis, Organizational Design, E-Learning, Career Counseling, Employee Engagement, Training Delivery, Needs Analysis, Blended Learning

Education
University of San Francisco   1993 — 1996
MHROD, Organization Development and Human Resources

Coach University   2000 — 2005
Executive Coach certification, Coaching

San Jose State University   1973 — 1976
BS Occupational Therapy, Occupational Therapy with minor in Psychology

Experience
The American Institute of Architects  December 1999 - Present
American Society for Training and Development   1996 - 1999
Lightspeed  1988 - 1992

Skills
Event Planning, Event Management, Management, Marketing Communications, Marketing, Social Media, Nonprofits, Strategic Planning, Trade Shows, Public Relations

Education
North Carolina State University   1983 — 1985

Experience
International Conference on E-Learning in the Workplace (ICELW)   June 2007 - Present
International E-Learning Association   January 2007 - Present
Columbia University Teachers College  January 2005 - Present
Kaleidoscope Learning   March 1998 - Present
American Society for Training and Development   January 2002 - May 2009
Cognitive Arts  1995 - 1998

Skills
E-learning, Usability Design, Online Training, Instructional Design, Blended Learning, Distance Learning, Educational Technology, Instructional Technology, Needs Analysis, Knowledge Management, Performance Support, Performance Consulting, E-Learning, Technical Training, University Teaching, Employee Training, Training, Usability Engineering, Leadership Development, Higher Education, Learning Management..., Learning Management, User Experience, Web 2.0, Usability, Adult Education, Instructor-led Training, Content Development, Technical Writing, Multimedia

Education
Northwestern University
Ph.D., Computer Science

Experience
Robert Half Management Resources  October 2014 - Present
Holman HR   February 2012 - Present
American Society for Training and Development   September 2010 - April 2015
St. Anthony Medical Clinic   October 2011 - December 2011
Experience Unlimited San Francisco  December 2010 - June 2011
Bay Area Organizational Development Network   January 2010 - December 2010
Goodwill Industries of San Francisco   January 2007 - December 2009
Bay Area Companies and Nonprofits   July 1998 - December 2006
Rhoda Goldman Plaza  February 2004 - January 2006

Skills
Leadership Development, Organizational..., Career Development, Executive Coaching, Succession Planning, Performance Management, Employee Relations, Human Resources, Program Management, Instructional Design, Workshop Facilitation, Training, Recruiting, Career Counseling, Management, Interviews, Nonprofits, Resume Writing, Team Building, Career Management, Organizational..., Staff Development, Personal Development, Leadership, Personnel Management, Conflict Resolution, Coaching, HRIS, Policy, Deferred Compensation, Change Management, HR Consulting, Employee Benefits, MBTI, Organizational Design, Management Development, Employee Training, Employee Engagement, Talent Management, Organizational Learning, Workforce Planning, Strategy, Group Training

Education
John F. Kennedy University
Post Masters Certificate-Organizational Leadership

John F. Kennedy University
Post Masters Certificate-Career Development

California State University-Fresno
MSW-Policy, Planning, and Administration

University of Wisconsin-Madison
BA-Criminology

Experience
Harrisonburg/Shenandoah Valley KOA   April 2015 - Present
WagginTailsRV   March 2011 - Present
Amarillo Ranch Rv Park   September 2014 - March 2015
Yogi Bear's Jellystone Park™ Camp Resort at Waller, TX   March 2014 - August 2014
Mark Twain Landing   2013 - 2013
American Society for Training and Development   2005 - December 2011
Del Mar College  August 2010 - November 2011
Driscoll Children's Hospital  1997 - 2011
Dresser Industries  1976 - 1995

Skills
Social Media, Leadership, Leadership Development, Strategic Planning, Project Management, Instructional Design, Teaching, Organizational..., Data Analysis, Learning Management..., Public Speaking, Healthcare, Social Networking, Employee Relations, Customer Service, Training, Blogging, Curriculum Design, Team Building, Microsoft Office, Budgets, Microsoft Excel, Research, Marketing, Strategy, Carpentry, Construction, RVs, RV Park Management, Microsoft Word, Management, Event Management

Education
University of Houston   1980 — 1983
BS-ET, Software Engineering

Experience
George W. Bush Presidential Center  June 2014 - Present
Tri-Side Consulting   April 2009 - Present
Salute Our Troops Tour   June 2013 - September 2013
ArmedZilla   January 2011 - February 2012
U.S. Department of Education   March 2008 - January 2009
U.S. Department of Education   February 2007 - March 2008
U.S. Department of Education   August 2006 - February 2007
U.S. Department of Education   August 2004 - August 2006
American Society for Training and Development   May 2001 - August 2004
Singapore Technologies Engineering   May 1999 - May 2001

Education
Kansas State University
BS

Experience
Training for Performance, Inc.   May 1990 - Present
American Society for Training and Development   2007 - 2009
Genworth Financial  September 2004 - April 2006
Genworh   2004 - 2006
Virginia Commonwealth University  August 2002 - August 2004
Cisco Systems  August 2000 - June 2001
George Washington University  August 1995 - 2000

Skills
Organizational..., Instructional Design, MBTI, Leadership Development, Organizational..., Succession Planning, Adult Education, Career Development, Executive Coaching, Organizational Learning, Training, Workshop Facilitation, Performance Management, Coaching, Leadership, Strategy, E-Learning, Program Management, Resume Writing, Curriculum Design, Instructor-led Training, Human Resources, Strategic Planning, Management, Consulting

Education
Virginia Commonwealth University   1984 — 1990
PhD

University of Virginia   1976 — 1977
MA

Université Nice Sophia Antipolis   1974 — 1975
Certificat pour enseigner le francais a l'etranger

Thiel College   1969 — 1973
BA

Experience
Conifer Health Solutions  October 2013 - Present
Inovalon  September 2012 - September 2013
National Institute for Automotive Service Excellence (ASE)   May 2007 - September 2012
United Way Worldwide  2000 - 2007
National Association of Manufacturers  1996 - 2000
American Society for Training and Development   1993 - 1996

Skills
Project Management

Education
Washington College   1989 — 1992
Bachelor's degree, Humanities/Humanistic Studies

Anne Arundel Community College   1987 — 1989
AA, English

Salisbury University   1987 — 1989

Broadneck High School   1984 — 1987
High School Diploma

Experience
IBM  September 2012 - Present
IBM  May 2008 - January 2013
IBM  May 2006 - May 2008
IBM  August 2004 - April 2006
IBM  March 2002 - July 2004
IBM  September 2000 - March 2002
American Management Systems  1998 - 2000
American Society for Training and Development   July 1995 - January 1998

Skills
Enterprise Software, Strategy, Software Development, Product Management, Cloud Computing, CRM, Marketing Strategy, Product Offerings, SaaS, Business Development, Enterprise Architecture, Business Intelligence, Sales Enablement, Integration, Management Consulting, Business Strategy, Product Marketing, Management, Knowledge Management

Education
University of Maryland - Robert H. Smith School of Business   1996 — 1999
Master of Business Administration (MBA), Information Technology

University of Maryland College Park   1996 — 1999
Master of Science (M.S.), Information Technology

Experience
Resumes and Career Strategies   2010 - Present
Association for Talent Development (ATD)   2013 - 2014
American Society for Training and Development   2010 - 2013
American Nurses Association  2007 - 2009
Volunteers of America  2005 - 2007
FDANews  2003 - 2004
PBCommunications   1998 - 2003
Society for Human Resource Management  1995 - 1998
Georgetown University American Academy of Physician Assistants   1987 - 1995

Skills
Career Development, Resume Writing, Editing, Newsletters, Publications, Workshop Facilitation, Career Counseling, Publishing, Training, Job Search Strategies, Career Management, Human Resources, Social Media, LinkedIn Profiles, Career Assessment, Interview Preparation, Labor Information, Webinars, Professional..., Coaching, Recruiting, Workshops, Marketing, Blogging

Education
University of Delaware
B.A.

Experience
Berkley Technology Services  Agribusiness UnderwriterRain and Hail LLCOctober 2006 - June 2007
American Society for Training and Development   January 2006 - December 2006
Rain and Hail, LLC  January 2003 - October 2006
Iowa State University  1998 - 2000

Skills
Business Analysis, Insurance, SDLC, Property & Casualty..., Visio, Testing, SQL, Analysis, Software Documentation, Quality Assurance, Microsoft Excel

Education
Iowa State University   1996 — 2000
B.S., Sports Management and Coaching

Northeast Hamilton HS   1986 — 1996

Experience
U.S. Consulate General Hamilton, Bermuda   December 2011 - Present
U.S. Embassy Manila, Philippines   June 2009 - June 2011
Foreign Service Institute  July 2008 - June 2009
U.S. Embassy Mexico City, Mexico   August 2007 - June 2008
U.S. Embassy New Delhi, India   August 2006 - June 2007
U.S. Embassy Lisbon, Portugal   January 2004 - June 2004
Wirthlin Worldwide  July 2000 - August 2002
e-Satisfy   August 1999 - July 2000
Customer Insites   August 1999 - July 2000
American Society for Training and Development   August 1997 - August 1999

Skills
Diplomacy, International Relations, Foreign Affairs, Spanish, Government, Program Evaluation, Management, Politics, International Security, Political Science, Editing, Program Management, Economics, Intercultural..., Event Planning, Interagency Coordination, NGOs, Research, Policy, Public Speaking, Capacity Building, Economic Development, Nonprofits

Education
The George Washington University   1993 — 1997
M.Phil., Industrial/Organizational Psychology

University of Delaware   1989 — 1993
BA, psychology

Experience
Mattocks & Associates, Inc.   Marketing Communications ExecutiveAmerican College of Cardiology2000 - 2003
American Society for Training and Development   1999 - 2000
American Academy of Ophthalmology  1996 - 1999
Rowan University  1994 - 1996
New Jersey Hospital Association  1983 - 1994

Education
Indiana University-Purdue University at Indianapolis   1995 — 2006
Certificate, School of Philanthropy

University of Pennsylvania   1983 — 1987

Rowan University   1977 — 1979
MA Education, Public Relations

Cairn University   1972 — 1976
BS in Bible, Christian Educaiton

Experience
McKenzieHR   October 2012 - Present
Legal Shield  May 2011 - Present
Masco Contractor Services  March 2007 - November 2012
Corporate Care Works   January 2001 - March 2007
dthomasrivers Consulting   February 2000 - March 2007
American Society for Training and Development   2005 - 2007
Diversified Training Associates   February 1995 - January 2000
American Express  February 1990 - February 1995
Procter & Gamble  July 1986 - December 1989
United States Air Force  July 1977 - July 1986

Skills
Leadership &..., Employee Engagement &..., Performance &..., Consensus & Team..., Change Management, Strategic & Tactical..., Business Process..., Recruiting, Staffing..., Talent Coaching &..., Regulatory & Compliance..., HR Policies & Procedures, Instructor, Trainer,..., Recruiting, Organizational..., Team Building, Leadership, Strategic Planning, Public Speaking, Leadership Development, Coaching, Marketing, Employee Relations, Human Resources, Program Management

Education
University of Phoenix   2002 — 2004
Masters, Organizational Management

Florida A&M University   1973 — 1976
BS, Psychology

Experience
The Bulb Effect   June 2015 - Present
Association for Talent Development (ATD)   December 2014 - Present
The World :)   May 2014 - Present
Kelly Services  September 2012 - May 2015
American Society for Training and Development   September 2012 - December 2014
American Cancer Society Relay for Life  August 2012 - September 2013
Time Warner Cable Business Class  October 2009 - September 2012
UNC Graduate Student   August 2009 - August 2011
Hands on Charlotte  January 2009 - August 2011
JPMorgan Chase  January 2003 - November 2008

Skills
Training Delivery, Needs Analysis, Leadership Development, Coaching, Instructional Design, Performance Management, Call Center, Organizational..., Training, Blended Learning, Workshop Facilitation, Change Management, Team Building, Instructor-led Training, E-Learning, Public Speaking, Employee Training, Project Management, Call Centers, Team Leadership, Learning Management..., Captivate, Executive Coaching, Leadership, Process Improvement, Sales, Adult Education, Staff Development, Program Management, Organizational..., Talent Management, Time Management, Management, Strategic Planning, Mentoring, Training & Development, Customer Service

Education
University of North Carolina at Charlotte   2009 — 2011
M.Ed.

Manhattanville College   2002 — 2005
BS

Westchester Community College   1999 — 2001
AS

Experience
VA Medical Center  June 2009 - Present
Macy's  April 2006 - December 2010
American Society for Training and Development   October 2002 - August 2005
Montgomery Watson  January 1998 - October 2002
Earth Tech  February 1995 - January 1998

Skills
Training, Leadership, Event Planning, Outlook, Administrative..., Customer Service, Customer Satisfaction, PowerPoint, Sales, Microsoft Excel, Office Management, Nonprofits, Strategy, Public Speaking, Accounts Payable, Project Coordination, Security, Databases, Merchandising, Data Entry

Education
Philadelphia College of Textiles & Science   1982 — 1984
Associate, Computer Programming

Community College of Philadelphia   1976 — 1977
Certificate, Real Estate Course

Experience
Council for Advancement and Support of Education  December 2009 - Present
Mattocks & Associates, Inc.   2004 - 2009
American College of Cardiology  2000 - 2003
American Society for Training and Development   1999 - 2000
Amaerican Academy of Ophthalmology   1996 - 1999
New Jersey Hospital Association  1983 - 1994

Skills
Leadership, Marketing, Strategic Planning, Marketing Communications, Management, Nonprofits, Publishing, Research, Program Management, NPO Management, Process Management, Talent Management, Staff..., Brand Management, Product Development, Services Development, Product Launch, Association Management, Advocacy, IT Systems Strategies, Governance, Business Development, Fundraising, Mergers & Acquisitions, Budgets, New Business Development, Strategy, Strategic Partnerships, Organizational..., Leadership Development

Education
University of Pennsylvania   1983 — 1987
Master of Science (M.S.), Management

Rowan University   1977 — 1979
Master of Arts (M.A.), Education

Cairn University   1972 — 1976
Bachelor's Degree

Experience
Tora Estep Editorial Services   April 2011 - Present
American Society for Training and Development   February 2007 - April 2011
American Society for Training and Development   June 2003 - February 2007
ARCON International   2000 - 2001

Skills
Editing, Social Media, Blogging, Writing, Books, Food, Publishing, Copy Editing, Proofreading, Twitter, Publications, Creative Writing, Editorial, Social Networking, Freelance Writing, Swedish, Non-profits, Content Development, Nonprofits, Storytelling, Public Speaking, Journalism, Press Releases, Copywriting, Content Strategy, Newsletters, Magazines, Content Management, Web Content, News Writing, Multimedia, Technical Writing, Media Relations, Facebook, Strategic Communications, Newspapers, Online Publishing, Magazine Articles, Published Author, Grammar, Interviews, Non-fiction, Corporate Communications, CMS, Public Relations, Ghostwriting, Leadership, Book Reviews, Text Editing, Internal Communications

Education
University of Colorado Boulder   1992 — 1996
BA, Anthropology

Stockholm University   1990 — 1991
Chemistry

Jakobsbergsskolan

Experience
The Entrepreneur's Source  January 2013 - Present
Lew Dotterer Consulting   1979 - Present
Michigan State University  2007 - June 2012
Sparrow Health System  1995 - 2007
American Society for Training and Development   1988 - 1991
Concern EAP  1984 - 1989

Skills
Workshop Presenter, Program Designer, Executive Coaching, Coaching, Change Management, Mental Health, Organizational..., Leadership Development, Adult Education, Public Speaking, Staff Development, Organizational..., Team Building, Interviewing, Non-profits, MBTI, Mentoring, Employee Engagement, Conflict Resolution, Teaching, Succession Planning, Leadership, Interviews, Training, Emotional Intelligence, Management, Workshop Facilitation, Customer Service, Management Consulting, Workshops, Process Improvement, Program Management, Career Counseling, Employee Training, Nonprofits, Employee Relations, 360 Feedback, Talent Management, Performance Improvement, Human Resources, Policy, Onboarding, Program Development, Training Delivery, Talent Acquisition, Consulting, Strategy, Deferred Compensation, Executive Development

Education
Michigan State University   1984 — 1989
Ph.D., adult learning and organizational development

Michigan State University   1978 — 1984
M.A., Counseling Psychology

Ball State University   1974 — 1976
M.A., School Psychometry

Ball State University   1970 — 1974
B.S., General Psychology

Experience
Kaiser Permanente  2004 - Present
Yafa   2003 - 2004
American Society for Training and Development   2001 - 2001

Skills
Recruiting, Leadership, Strategic Planning, Instructional Design, Leadership Development, Team Building, Strategic Communications, Conflict Resolution, Training, Staff Development, Organizational..., Executive Coaching, Personal Development, Culture Change, Employee Training, Interviews, Workshop Facilitation, E-Learning, Management Consulting, Process Improvement, Training Delivery, Organizational..., Program Management, Epic Systems, Performance Management, Employee Relations, Change Management, Performance Improvement, Nonprofits, Talent Management, Strategy, Public Speaking, Coaching, Management Development, Employee Engagement, Human Resources

Education
California State University-Northridge   1995 — 1998
Master of Business Administration (MBA), Business Administration and Management, General

California State University-Northridge   1981 — 1985
Bachelor of Science (B.S.), Marketing

Experience
Houston Area  June 2012 - October 2012
Symbion  May 2009 - June 2012
Lee County Sheriff's Office  April 2001 - April 2008
Lee County Sheriff's Office  February 2001 - April 2001
American Society for Training and Development   1997 - 2001
Bonita Bay Group  December 1997 - August 2000
American Society for Training and Development   January 1999 - December 1999
Hope Hospice  January 1996 - November 1997
Hope Hospice  April 1993 - January 1996
Children's Alliance (now part of Child Protection Team)   October 1992 - April 1993

Skills
Data Entry, Outlook, Microsoft Office, Access, Policy, Customer Service, Confidentiality, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Public Relations, General Administrative..., Nonprofits, Team Building, Teamwork, Software Documentation, Research, Event Planning, Time Management, Analysis, Administration, Hands-on Training, Data Analysis, Spreadsheets, Training, Corporate Exprience, Non-profits, Software Training, Creativity, Multitasker, Excellent Writing Skills, Community Outreach

Education
Central Missouri State University
Bachelor's degree

Barry University

The Dale Carnegie Course